AT&T Company
AT&T List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at AT&T. You can filter them based on skills, years of employment, job, education, department, and prior employment.
AT&T Salaries. You can even request information on how much does AT&T pay if you want to. Learn about salaries, pros and cons of working for AT&T directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
82,295 AT&T employees in database. Find out everything there's to know about AT&T employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
AT&T Employees
joliet park district April 2014 - Present
AT&T September 1969 - September 2008
AT&T 1969 - 2008
Skills
Telecommunications, VoIP, Wireless, Telephony, T1, Ethernet, Managed Services, Security, IP, Disaster Recovery, MPLS, DSL, WAN, Unified Communications, LAN-WAN, Network Design, Co-location, Switches, Frame Relay, Computer Network..., Broadband, Optical Fiber, Fiber Optics, Provisioning, ATM networks, ISDN, DWDM, Network Engineering, Outside Plant, Network Architecture, Cabling, Routers, Avaya, Wireless Networking, SDH, Cellular Communications, SIP, QoS, CDMA, System Deployment, Routing, Customer Service
Education
Joliet Junior College 1968 — 1970
Associate's degree, electronics
Lewis University
aviation
Commerce Bank 2011 - Present
Commerce Bank June 2010 - February 2011
Sprint 2004 - 2009
Sprint 1998 - 2004
AT&T 1997 - 1998
Intergraph Corporation 1989 - 1997
SCI Systems Incorporated 1985 - 1988
Skills
Vendor Management, Software Documentation, Cross-functional Team..., Process Improvement, Data Center, Project Management, Training, Six Sigma, Management, Leadership, Servers, Networking, Risk Management, Business Development, Technical Writing, Customer Service, Windows, Wireless, Telecommunications, Troubleshooting, Cisco Technologies, Product Support, SDLC, Technical Documentation, Unix, VoIP
Education
University of Alabama 1984 — 1988
Bachelor of Science
Johnson County Community College
Rush Enterprises, Inc April 2014 - December 2014
AT&T August 2012 - March 2014
Education
Johnson County Community College
Milvets, Inc. July 2013 - Present
Total Solutions, Inc. September 2007 - June 2013
SAIC April 2006 - July 2007
Ciber, Inc. December 2003 - April 2006
B2B Technologies November 2002 - March 2003
AT&T April 1981 - January 2002
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Outlook, HP Quality Center, Microsoft SQL Server, Rational Test Manager, Rational Clearquest, Web Applications, Manual Testing, Regression Testing, User Acceptance Testing, Test Cases, Agile & Waterfall..., Project Management, Software Development..., Quality Center
Education
Kansas State University 1977 — 1980
Bachelor of Science (BS), Business Administration
Johnson County Community College 1976 — 1977
Business Administration
AT&T Global Marketing Solutions October 2011 - Present
AT&T Global Customer Solutions October 2011 - Present
AT&T January 2011 - October 2011
AT&T January 2008 - December 2010
Skills
Wireless, Telecommunications, Solution Selling, Direct Sales, VoIP, Unified Communications, IP, Customer Satisfaction, Cold Calling, LAN-WAN, Product Management, WAN, Account Management, Sales Operations, Management, CRM, Cisco Technologies, Channel Partners, New Business Development, Cross-functional Team..., Telephony, Managed Services, Customer Retention, Sales, Call Centers, Mobile Devices, Selling, Customer Experience, Sales Process
Education
University of St. Francis 1994 — 1996
Bachelor of Business Administration (B.B.A.), Marketing and Management
Joliet Junior College 1991 — 1994
Associates of Arts, General Business
AT&T December 2012 - February 2014
Garmin International November 2008 - December 2011
MicroCenter Inc. April 2006 - June 2009
Skills
Technical Support, Troubleshooting, Help Desk Support, Customer Service, Software Installation, Mobile Applications, Game Development, iOS, Mobile Devices, iOS development, Network Administration, Field Technicians, Network Installation, iPhone, Software Development, Networking, Computer Hardware, Mac OS, Mac, Home Networking, Sales, Microsoft Office, iPad, Mobile Games, Game Design, Xcode, User Experience Design
Education
Johnson County Community College 2010 — 2011
IT / Computer Science, 4.0
DeVry University 2009 — 2010
Electronics Engineering, 4.0
Comcast Business Services 2014 - Present
TigerDirect 2013 - July 2014
National Express January 2012 - December 2012
AT&T 1977 - 2009
Skills
Customer Service..., microsoft excel, Oracle, Assistant Teaching, Business Telecom..., Office Administration, Microsoft Office, Microsoft Word, Accounts Payable, Project Management, Call Center..., Collections, Internet Services
Education
Lewis University 2014 — 2015
Bachelor's degree, Paralegal Studies
Joliet Junior College 2010 — 2011
Associate of Arts (A.A.), Communications and Business Law
Triton College
AT&T July 2013 - Present
Total Satellite systems June 2012 - May 2013
DIRECTV October 2005 - February 2013
Skills
Technical Support, Sales, Business Planning, Business Strategy, Business Intelligence, Product Marketing
Education
Johnson and Wales University 2004 — 2010
Bachelor's degree, Business Administration and Management, General
Alliance Data September 2014 - Present
Kraft Tool Company January 2013 - August 2014
eFinance October 2012 - November 2012
AT&T August 2011 - October 2012
PGi December 2006 - June 2011
Univision Communications, Inc. April 2006 - September 2006
Sprint Nextel May 1991 - February 2006
Skills
Training, Customer Service, Management, Software Documentation, Telecommunications, Unified Communications, Solution Selling, Account Management, Program Management, Team Leadership, Audio Conferencing, Call Centers, Customer Retention, New Business Development, Sales, Vendor Management, Sales Process, Customer Satisfaction, Wireless, Cold Calling, CRM, Sales Operations, Direct Sales
Education
Johnson County Community College 1988 — 1989
shawnee mission northwest 1985 — 1988
Diploma
State of Missouri October 2014 - Present
Yard House Food and Brewery May 2014 - Present
Granite City Food & Brewery July 2013 - April 2014
Hotels.com April 2010 - August 2011
AT&T September 2007 - May 2009
US Army June 1996 - January 2000
Skills
Law Enforcement, Criminal Justice, Criminology, Criminal Investigations, Criminal Procedure, Cpr Certified, AED, Combat Lifesaver, First Aid, First Responder, Conflict Resolution, Enforcement, Supervisory Skills, Leadership, Critical Thinking
Education
Missouri State University 2012 — 2013
Bachelor of Science (B.S.), Criminology, 4.0
Johnson County Community College 2009 — 2011
Associate of Arts (A.A.), Business Administration and Management, General, 3.79
Park Hill
AT&T November 2012 - Present
AT&T April 2003 - November 2012
Sprint Nextel June 1999 - November 2001
Skills
Call Center, Forecasting, Sarbanes-Oxley Act, Financial Analysis, Process Improvement, Invoicing, Vendor Management, Billing Systems, Financial Reporting, Business Analysis, Finance, Credit, Accounts Receivable, Team Leadership, PeopleSoft, Risk Management, Cross-functional Team..., Analysis, Salesforce.com, Cash Management, SAP, Call Centers, Managerial Finance, Access, ERP, Budgets, Executive Management, Business Process..., Management, Customer Service, Team Building, Telecommunications, Strategic Planning
Education
Nimitz High 1974 — 1977
High School
Johnson County Community College
AT&T October 2012 - Present
Skills
Business, Fashion, Styling, Organization
Education
Johnson and Wales University 2002 — 2004
Associate of Science (A.S.)
AT&T Customer Information Services May 2012 - July 2015
AT&T Customer Information Services January 2009 - May 2012
AT&T Consumer Services April 2003 - January 2009
AT&T Solutions 1990 - 2003
AT&T 1986 - 1990
AT&T 1984 - 1986
Skills
Management, Wireless, Microsoft Office, Managed Services, Telecommunications, VoIP, Public Speaking, Project Management, Customer Service, Direct Sales, Event Planning, Solution Selling, Microsoft Excel, Microsoft Word, Customer-focused Service, Marketing Event Planning, Leadership, Customer Satisfaction, Operations Management, Networking, Training, Social Media, Strategic Planning, Process Improvement, Staff Development, Vendor Management, Community Outreach, Analysis, Public Relations, Contract Management, Data Processing, State Government, Community Leadership, Volunteer Management, Account Management, Accessibility
Education
UCLA Anderson School of Management 2007 — 2007
Johnson County Community College
General Studies
Raytown High School Diploma in Raytown, MO
High School, General Studies
AT&T January 2007 - Present
AT&T March 2000 - December 2006
AT&T February 1997 - March 2000
Skills
Project Management, Vendor Management, Management, Project Planning, Integration, Program Management, LTE, Networking, Contract Negotiation, Budgets, Six Sigma, Process Improvement, Cross-functional Team..., Team Leadership, Leadership, Troubleshooting, Negotiation, Team Building, Product Management, Business Analysis, Analysis, six sigma green belt, Microsoft Office, Strategic Planning, Real Estate Development, Change Management, Operations Management, Strategy, Training, Team Management, Business Process..., Customer Satisfaction, Business Strategy, Quality Assurance, Forecasting, Outsourcing, Business Process, Coaching, Business Intelligence, Competitive Analysis, Testing, Wireless, 4G, FCC, Building Codes, fire code, HVAC, Hiring, recruitment, People Development
Education
Johnson & Wales University 1991 — 1994
Bachelor's degree, Marketing
University of Arizona 1989 — 1991
took courses for bachelors of science and then transferred, Marketing/Marketing Management, General
SKC Communications January 2009 - Present
Avaya January 1999 - January 2009
Alcatel-Lucent January 1989 - January 1999
AT&T September 1980 - January 1989
Skills
Avaya, VoIP, Telecommunications, Unified Communications, IP, Microsoft Word, Telephony, SIP, Microsoft Office, Microsoft Excel, PowerPoint, Customer Service, LAN-WAN, Wireless, Enterprise Software, Software Installation, Cabling, Integration, Troubleshooting, Telecommunications..., T1s, Network Infrastructure, Avaya Technologies, Cisco Technologies, Managed Services
Education
Johnson County Community College 1982 — 1984
Technology Certificate, Basic Electronics, Computer software and repair, Communications Technology/Technician, 4.0
Penn Valley Community College 1980 — 1982
Electrical, Electronics and Communications Engineering, 3.9
Raleigh Housing Authority October 2012 - July 2014
Sanders Funeral Home June 1999 - November 2013
NCDOC April 2010 - November 2012
AT&T September 2009 - April 2010
Woodforest National Bank July 2008 - April 2009
Skills
Enforcement, Firearms, Physical Security, Criminal Investigations, Interrogation, Investigation, Customer Service, Inspection, Fair Housing, Affordable Housing, Microsoft Office, Banking, Spreadsheets
Education
Johnston Community College
Bachelor of Applied Science (B.A.Sc.), Paralegal Technology
Traversa Solutions July 2014 - Present
Genesta Partnership January 2012 - July 2014
Music Supply and Sound July 2005 - January 2012
Friendly Computers November 2005 - May 2006
AT&T February 2003 - July 2005
Skills
Wireless Networking, Cisco Technologies, Wireless, Integration, Troubleshooting, Active Directory, Visio, Mobile Devices, Network Design, Switches, TCP/IP, Routing, WAN, Firewalls, Routers, Servers, Network Administration
Education
Johnson County Community College 2011 — 2011
Vocational Certificate, Network Technician Certification
At&t 2014 - Present
Allied-Barton October 2012 - Present
CBRE February 2014 - August 2014
Teva Pharmaceuticals June 2013 - February 2014
Davis & Pierce Die February 2011 - February 2012
Lowe's Companies, Inc. April 2008 - January 2011
UPS July 2005 - February 2008
Skills
Physical Security, Security Operations, Corporate Security, Security Management, Surveillance, Access Control, CCTV, Security Training, Security, Executive Protection, Private Investigations, Close Protection, Security Clearance, Customer Service, Computers, Logistics, Management, Mobile Devices, Patrol, Microsoft Office, Training, Microsoft Excel, Operations Management, Investigation, First Aid, Leadership, Policy, Inventory Management, Process Improvement, Negotiation, Loss Prevention, Supervisory Skills, Outlook, Government, Contract Negotiation, Marketing, Operational Planning, Counterterrorism, Public Speaking, Emergency Management, Research, Photoshop, Analysis, Access
Education
Johnson County Community College 2005 — 2008
Associate of Arts (A.A & AS), Liberal Arts and Sciences, General Studies and Humanities, 2.77
Shawnee Mission North 2001 — 2005
Diploma, General Studies
Armed Forces Bank August 2014 - Present
Self Employeed May 1996 - Present
Armed Forces Bank April 2013 - August 2014
Farmers Insurance October 2010 - April 2013
H&R Block Financial Advisors September 2010 - October 2010
Sprint September 2001 - February 2009
AT&T 1999 - 2001
Skills
Windows 7, Technical Support, Outlook, Windows XP Pro, Network Security, Information Technology, A+ Certified, Windows XP, Windows Vista, Windows 95, Wireless Networking, Microsoft Office, VPN, Microsoft Windows 98, Network Design, Siebel, Novell, XP, Relational Databases, Windows Home Server, Windows NT, Callidus, Data Recovery, Server 2000-2008, SQL Database, Adobe Creative Suite, Virus Removal, Adware removal, Convergys Precedent 2000, Wireshark, Spiceworks, Marimba Tuner, Acronis True Image, Novell Zenworks, Novell Groupwise, Citrix Program..., Windows Remote Desktop, Windows 8, Windows 8.1
Education
Johnson County Community College 1995 — 1995
Diploma, General Education
Global Knowledge Training January 2014 - Present
AT&T April 2011 - March 2013
VA Dept of Transportation February 1994 - October 2001
Skills
Call Center, Customer Experience, Telecommunications, Customer Satisfaction, Customer Service, DSL, Team Leadership, Troubleshooting, Customer Retention, Time Management, Computer Network..., Frame Relay, Call Centers, Process Improvement
Education
Johnston Community College 2007 — 2009
Associate of Arts and Sciences (AAS), Accounting
Johnston Community College 2007 — 2009
Associate of Arts and Sciences (AAS), Accounting
Securus Technologies April 2010 - October 2011
AT&T April 2007 - March 2010
Cox Business Services February 2002 - April 2007
KMC Telecom January 2000 - January 2001
CellularOne, Inc. 1993 - 1999
CellularOne, Inc. 1993 - 1999
Skills
Wireless, Mobile Devices, Networking, Strategic Partnerships, Go-to-market Strategy, Broadband, Telecommunications, Managed Services, VoIP, Channel, Unified Communications, Solution Selling, Sales Engineering, Global Business..., MPLS, Mobile Technology, Wireless Broadband, Salesforce.com, Cloud Computing, SaaS
Education
Wichita State University 1985 — 1988
BA, Education
Wichita State University 1985 — 1988
BA, education
Johnson County Community College 1982 — 1984
Kapaun-Mt-Carmel 1979 — 1982
Diploma
D & I Electronics Inc August 2012 - Present
TEKsystems May 2012 - August 2012
Penn National Gaming September 2009 - January 2012
Moody Bible Institute January 2005 - May 2009
AT&T August 2001 - November 2004
Skills
Cisco, Troubleshooting, Customer Service, Customer Satisfaction, PBX, Team Leadership, Windows 7, Microsoft Office, McAfee, Cabling, Cable Management, Soldering, Routers, Laptops, Help Desk Management, Software Installation, Imaging, Fast Learner
Education
Joliet Junior College 2011 — 2012
Certification, Cisco Networking
High-Tech Institute Phoenix 1998 — 2000
AS, Computer/Electronics Technology.
Global Influence LA January 2012 - Present
Express Stores June 2011 - January 2012
AT&T November 2005 - July 2008
Skills
Communications Strategy, Customer Relations, Sales Metrics
Education
Johnson County Community College
The Home Depot August 2013 - Present
AT&T May 2010 - March 2013
AT&T February 1977 - September 2012
AT&T June 1985 - June 1996
Skills
Telecommunications, Customer Service, Management, Time Management, Software Installation
Education
Washburn University 1972 — 1977
BA, Sociology
Johnson County Community College
Cobb Anger Management Company 2014 - Present
AT&T August 2010 - November 2013
Executive Cellular phones May 2006 - July 2010
Skills
Emotional Intelligence, Anger Management, Stress Management, Communication, Training, Coaching, Public Speaking, Leadership, Team Building, Leadership Development, Management, Customer Service, Workshop Facilitation, Program Development, Community Outreach, Nonprofits, Facilitation, Behavioral Health, Organizational Behavior
Education
Johnson C. Smith University - JCSU
Le Moyne College
Washington Irving High School
GEICO August 2015 - Present
AT&T January 2015 - Present
AT&T Mobility May 2014 - December 2014
Moroch Partners January 2014 - May 2014
The Yankee Candle Company, Inc. October 2013 - January 2014
Belk 2012 - 2014
Food Lion August 2013 - November 2013
GE Aviation May 2013 - August 2013
Snyder's-Lance, Inc. October 2012 - May 2013
Johnson C. Smith University August 2012 - May 2013
Skills
Social Media Marketing, Promotions, Energy, Event Management, Team Leadership, Human Resources, Marketing, Business, Event Planning, Strategic Planning, Leadership, Sales, PowerPoint, Microsoft Office, Account Management, Marketing Research, Retail, Team Building, Social Networking, Microsoft Word, Marketing Communications, Training, Time Management, Market Research, Onboarding, Public Speaking, Recruiting, Customer Service, Microsoft Excel, Outlook, Budgets, Social Media, Project Management, Management, Public Relations, Advertising, Research, Teamwork, Leadership Development, Fundraising, Coaching, New Business Development, Business Strategy, Sports Marketing, Photoshop, Sponsorship, Organizational..., Marketing Strategy, Facebook, Employee Relations
Education
Johnson C. Smith University - JCSU 2010 — 2014
Bachelor's Degree, Marketing/Retail Management, Cum Laude
Harding University High School 2006 — 2010
Bachelor's degree, General Studies
CVS Caremark Corporation December 1996 - Present
Pro Staff 1994 - 1996
AT&T 1992 - 1994
Skills
Cross-functional Team..., Product Launch, Microsoft SQL Server, SQL Server Management..., MS Reporting Services, Microsoft Office, Microsoft Word, Microsoft Excel, Military, Access, Business Objects, Workflow, Data Analysis, Databases, Database Administration, Training, Team Building, Budgets, Retail, Inventory Management, Customer Service, Process Improvement, Leadership, Analysis
Education
Johnson & Wales University
Computer Science
Alliance Security October 2014 - Present
DirectSat USA February 2012 - October 2014
AT&T June 2011 - January 2012
American Cable & Telephone, LLC 2009 - 2011
Prince Telecom 2008 - 2009
Best Buy June 2007 - 2008
Cavo Broadband Communications LLC 2005 - 2007
Skills
Telecommunications, Telephony, Wireless, Troubleshooting, Wireless Networking, VoIP, T1, Networking, Cisco Technologies, DSL, IP, Windows 7, WAN, Routers, LAN-WAN, Ethernet, Operating Systems, IPTV, Microsoft Office, Outlook, Broadband, Microsoft Excel, Computer Program, Leadership, Project Management, Team Leadership, Cabling, Cable Television, Cable Modems, Security, Training, Software Installation, Customer Service, Customer Satisfaction, Team Building, Management
Education
DeVry University 2006 — 2014
Computer programming
Joliet Junior College 2006 — 2008
Associate of Arts and Sciences (AAS), CIS with Computer Programming
Advantage Sales & Marketing March 2012 - May 2013
Advantage Sales & Marketing January 2009 - May 2013
AT&T July 1988 - July 1993
Servend-Lemon Tree Systems 1986 - 1988
Education
Johnson & Wales University
Bachelor's Degree
Johnson and Wales University
Associate's Degree
Mountain Lakes High School
High School
ITC-Google Fiber March 2013 - Present
NioFilms August 2011 - 2013
AT&T June 2007 - May 2011
Teague Electric Construction, Inc June 2005 - April 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, HTML, Public Speaking, Budgets, Strategic Planning
Education
The Art Institutes International-Kansas City 2011 — 2015
Bachelor of Arts (B.A.), Digital Communication and Media/Multimedia
Johnson County Community College 2000 — 2001
Associate of Science (A.S.), Telecommunications Technology/Technician
Microsoft April 2014 - Present
Nokia January 2013 - April 2014
Nokia January 2010 - December 2012
Reuters April 2008 - December 2009
IBM June 1999 - May 2007
AT&T 1984 - 1999
Jordan Marsh 1978 - 1984
Skills
PMO, Software Project..., Supply Management, Project Portfolio..., Service Delivery, ITIL, Management, Service Management, Change Management, Operations Management, Vendor Management, IT Service Management, Data Center, Business Intelligence, Outsourcing, Incident Management, Project Management, IT Management, Sla, IT Operations, Program Management, Databases, Integration, Leadership, Telecommunications, Cross-functional Team..., Disaster Recovery, Team Leadership, Business Analysis, Product Management, Infrastructure, Process Improvement, Testing, Enterprise Software, Software Documentation, Security, Managed Services, Release Management, Mobile Devices, Project Delivery, Team Management, Requirements Analysis, IT Strategy, System Deployment, Stakeholder Management, PMP, Cloud Computing, Enterprise Architecture, IT Outsourcing, CRM
Education
Johnson & Wales University 1984 — 1990
Cranston High School East 1976 — 1979
College Prep, Business
St. Matthew's Grade School 1967 — 1975
Wells Fargo December 2012 - Present
Wells Fargo June 2011 - December 2012
Convergys August 2010 - June 2011
AT&T May 2009 - March 2010
Skills
Banking, Management
Education
Johnson C. Smith University - JCSU 2001 — 2006
Bachelor of Architecture (BArch), Communication and Media Studies
Johnson C. Smith University
Bachelor of Arts Degree, Communications
Foothills Church InternFoothills ChurchEmployeeFoothills ChurchInternFoothills ChurchMay 2014 - Present
AT&T August 2012 - May 2014
Gooseberry Creek Gardens April 2009 - July 2012
Education
Johnson University 2010 — 2014
Bachelor of Science (BS), Bible/Biblical Studies
VinSolutions / Cox Automotive February 2014 - Present
Faith Accompli June 2000 - Present
Franck Barfety Studios August 1995 - Present
eTech Parts January 2011 - September 2013
Molle Volkswagen of Kansas City May 2006 - December 2010
VIPdesk March 2004 - March 2006
AT&T May 2001 - October 2001
eScout.com January 2001 - April 2001
Sprint September 2000 - January 2001
Osborn Group, Inc. March 2000 - September 2000
Skills
E-commerce, HTML 5, CSS, Mobile Applications, WordPress, Mobile Devices, SEO, iPhone, Google Apps, JavaScript, iOS, Entrepreneurship, iOS development, iPad, Marketing, New Business Development, Sales, Computer Hardware, OS X, WooCommerce, E-newsletter, CSS 3, PSD to Wordpress, Google Adwords, Wholesale iPhone Parts, QuickBooks, HTML5, iOS Development
Education
Washburn University 1989 — 1995
Bachelor of Business Administration (B.B.A.), Marketing, Languages
Johnson County Community College 1999 — 2000
Continuing Education, Programming, HTML
Verizon January 2009 - Present
Verizon May 2006 - Present
Cardinal Health May 2004 - May 2006
AT&T May 2001 - August 2003
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, Public Speaking, Budgets, Strategic Planning, Negotiation, Editing, Team Leadership, Teamwork, Sales, Sales Operations, Sales Process, Sales Management, Account Management, Operations Management, Team Management, Call Centers, Time Management, Performance Management, Networking, Management, Leadership Development, Project Management, Social Networking, Human Resources, Telecommunications, Team Building, Organizational..., Recruiting, Training, Leadership, Music Education, Employee Training, Coaching, Program Management, Vendor Management, Onboarding, Troubleshooting, Process Improvement, Change Management, Analysis
Education
Canterbury University 2009 — 2014
Bachelor of Arts (B.A.), Music
Johnson C. Smith University - JCSU 2003 — 2007
Bachelor of Arts (B.A.), Music Education
AT&T August 1996 - Present
chatam electronics January 1990 - March 1992
Skills
Sales, Sales Management
Education
Johnson and Wales University 1987 — 1990
deploma, Electrical, Electronic and Communications Engineering Technology/Technician
Upper Cape Cod Regional Technical School 1980 — 1984
high school deploma, Painting/Painter and Wall Coverer
AT&T November 2007 - Present
AT&T April 2002 - November 2007
CONVERSANT COMMUNICATIONS November 2000 - August 2001
Skills
Sales Management, Team Building, Territory, Wireline, Customer Retention, Coaching, Sales Prospecting, Wireless, Leadership, Leadership Development, Organizational..., Telemarketing, Sales Hiring, Mobile Applications, AXIOM Sales Manager...
Education
Graduate School at Johnson & Wales 1999 — 2001
MBA, Management
Johnson and Wales University 1995 — 1999
Business, Organizational Leadership
ECCO Select June 2012 - Present
Technisource February 2012 - June 2012
MCG October 2009 - January 2012
Sprint May 2007 - March 2009
Sprint July 2004 - May 2007
Sprint March 2003 - July 2004
Sprint July 2001 - March 2003
Sprint January 1994 - July 2001
Sprint March 1990 - January 1994
AT&T June 1984 - March 1990
Skills
Oracle, Netezza, DB2, Microsoft SQL Server, IMS DB/DC
Education
Oral Roberts University 1974 — 1978
BS, Math & Computer Science
Johnson County Community College
Jean Jacques Bakery July 2009 - Present
RDP Foodservice March 2003 - December 2008
InfoPort Communications November 2000 - January 2003
ATT January 2000 - November 2000
Skills
Product Development, Marketing Strategy, Online Advertising, Strategic Planning, Advertising, New Business Development, Social Media Marketing, Marketing Communications, Email Marketing, Microsoft Office, Business Development, Social Media, Food Service, Negotiation, Customer Service, Marketing, Account Management, Public Relations, Copywriting, Budgets
Education
Johnson & Wales University-Online 2010 — 2012
Master's degree, Culinary Chef
Rutgers, The State University of New Jersey-New Brunswick 1998 — 2002
Bachelor of Science & Marketing, Computer Science & Marketing
Rutgers University-New Brunswick 1996 — 2000
Bachelors, Computer Science
Apple January 2015 - Present
Verizon Wireless February 2014 - January 2015
AT&T November 2012 - November 2013
Hotel Royal Garden January 2008 - December 2008
Hotel Royal Garden January 2008 - December 2008
Hotel Royal Garden January 2008 - December 2008
Hotel Royal Garden January 2008 - December 2008
Hotel Royal Garden January 2008 - December 2008
Skills
Fluent English, Cantonese, Chinese, intermediate Korean, Musical Instrument:..., English, Leadership, Marketing, Social Media Marketing, Social Media
Education
Johnson and Wales University 2009 — 2011
Master of Business Administration, Hospitality Markeing
Nankai University 2003 — 2007
Bachelor of law, Major: Sociology
Verizon Enterprise Solutions September 2013 - Present
AT&T August 2011 - September 2013
AT&T January 2009 - August 2011
Recall February 2007 - December 2008
Skills
Consultative Selling, Account Management, Customer Relations, Direct Sales, B2B, Technical Support, Technical Product Sales, Technical Sales..., Technical Sales..., Value Propositions, Value Based Selling, OSI Model, Telecommunications, Advertising, Online Advertising, Microsoft Office, Marketing, Sales, Selling, Management, Solution Selling, Sales Process, Salesforce.com, Customer Service, Customer Retention, Wireless, Cold Calling, Marketing Strategy, Lead Generation, Sales Presentations, Networking
Education
Johnson C. Smith University - JCSU 1998 — 2003
B.S, Business Administration-Marketing
AT&T August 2006 - Present
Linkline communications December 2004 - June 2006
Globalnetlife March 2002 - October 2004
Genuine Parts Company April 1986 - January 1990
Skills
MCSE, MCDBA, MCP, A+ Certified
Education
Johnson State College 1970 — 1972
burlington high school 1966 — 1969
Hinckly Prep 1966 — 1968
AT&T July 2002 - July 2006
AT&T July 2000 - July 2002
Skills
Bowling, Troubleshooting, IP, Retail, Telecommunications, Management, Team Building, TCP/IP, Testing, Cross-functional Team..., Team Leadership, Process Improvement, Unix, Wireless, Data Center, Project Management, Access, Business Analysis, Product Management, Vendor Management, Networking, Operations Management, PMP, VoIP, Integration, Call Centers, Leadership, Technical Support
Education
Johnson & Wales University 1979 — 1980
Hotel/Motel
Andrew Warde High School 1976 — 1979
Diploma
Andrew Warde High School 1976 — 1979
Diploma
McKinley School
Park University July 2007 - Present
Ascend Media September 2004 - May 2007
Shawnee Mission Medical Center 2002 - 2004
Kansas City Star 2000 - 2002
Chieftain-Sentinel Publications 1996 - 2000
KCTV 1995 - 2000
AT&T 1994 - 1996
American Legion Boys State of Kansas 1984 - 1996
KOAM-TV 1989 - 1994
Chieftain-Sentinel Publications 1982 - 1988
Education
Bonner Springs High School 1970 — 2000
H.S. Diploma, College Prep
Pittsburg State University 1988 — 1992
B.A., Communications
Johnson County Community College 1984 — 1988
None, General
Kansas City Kansas Community College 1984 — 1988
General
VA Medical Center November 2009 - Present
Blue Cross & Blue Shield of Massachusetts May 2008 - August 2008
HSBC Card Services 2003 - 2007
Merck 2001 - 2002
Aetna U. S. Healthcare 1998 - 2001
Prudential Healthcare 1998 - 2000
AT&T 1996 - 1998
AT&T 1991 - 1996
AT&T 1984 - 1991
Bristol Community College 1983 - 1984
Skills
SAS, TSO, JCL, COBOL, DB2, Fileaid, SQL, FTP, IBM Utilities, REXX, Syncsort, Panvalet, Easytrieve, CLIST, Serena Changeman, CA7, RPG, SDSF, Control-M, Connect Direct, IBM Mainframe, Disaster Recovery, Project Management, Databases, Mainframe, Analysis, Data Warehousing, MVS
Education
Johnson & Wales University 1979 — 1983
B.S., Computer Science
YRC Freight May 2010 - September 2013
YRCW October 2007 - October 2008
Realty Executives of Kansas City August 2007 - March 2008
Sprint January 2004 - January 2007
Sprint November 2002 - January 2004
DMR/Fujitsu Consulting 1999 - 2004
TMNG 1998 - 1999
AT&T 1980 - 1998
Skills
Process Improvement, SDLC, Vendor Management, Budgets, Resource Management, Account Management, Management, Business Process, IT Service Management, Leadership, Program Management, Business Analysis, Project Planning, Telecommunications, Governance, Team Leadership, Forecasting, Project Management, Quality Assurance, Testing, PMO, PMP, Business Process...
Education
Johnson County Community College 1971 — 1973
CES (Real Estate Exam Prep)
H&R Block TSC-West October 2012 - Present
H&R Block December 2011 - April 2012
Equity Staffing Group - Cosentry October 2011 - December 2011
AT&T August 2010 - October 2011
Unilever Foods January 1984 - January 2008
Lipton Foods November 1991 - July 2005
Shedd's Food Products, Inc. July 1984 - November 1991
Skills
Troubleshooting, Cisco Technologies, Networking, Servers, Security, Firewalls, Hardware, Windows, IP, Help Desk Support, Printers, Management, Manufacturing, Routing, Technical Support, XP, Computer Hardware, Software Installation, Information Technology, Active Directory, VPN, DHCP, Remote Desktop, Windows 7
Education
Johnson County Community College 2005 — 2009
AAS, Information Technology
Longview Community College 2006 — 2007
AAS, Comuter Imformation Systems
Frankie OnCall October 2004 - Present
Allied Home Mortgage/Home Mortgage Inc. 2001 - 2004
AT&T 1999 - 2001
Skills
Entrepreneurship, Leadership, Training, Sales, Marketing, Management, Strategy, Small Business, Business Development, Networking, Customer Service, New Business Development, B2B, Strategic Planning, Team Building, Sales Management, Telecommunications, Real Estate, Product Development, Time Management, Start-ups, Account Management, Contract Negotiation, Selling, Direct Sales, Negotiation, Coaching, Business Strategy, Lead Generation, Marketing Strategy, Sales Process, Business Planning, Purchasing, Finance, Non-profit Leadership, Non-profit Board..., Non-profit Volunteering, Non-profit Fund...
Education
Cebnter dude!!
Johnson County Community College
Business; Culinary Arts
Kauffman Foundation Entrepreneurs Executive Boardroom
Landmark
Penn Valley Community College
Business
Hilton Worldwide March 2013 - Present
Bank of America January 2012 - July 2012
AT&T December 2007 - January 2012
DoubleTree by Hilton January 2009 - May 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Exchange, OnQ, OnQ R&I, OPUS
Education
Johnson & Wales University-Charlotte 2007 — 2011
Bachelors of Science Hotel Management, Hospitality Administration/Management
Fites Installation & Repair June 2005 - Present
AT&T 1985 - 1990
Prudential Life Insurance 1982 - 1986
Skills
Project Management, Operations Management, Installation of office..., Carpentry, Decks and Fences, Renovation, Sales, Residential Homes, Contract Negotiation, New Business Development, Budgets, Program Management, Negotiation
Education
Newark Academy of Construction Management 2004 — 2005
Carpentry
Johnson C. Smith University - JCSU 1978 — 1982
Bachelor's degree, Mathematics
AT&T March 2012 - Present
AT&T March 2009 - March 2012
Jersey Shore State Bank September 2008 - March 2009
AT&T February 1995 - December 2007
AT&T Corporation February 1995 - December 2007
AT&T January 1995 - January 2007
Ford Lincoln Mercury January 1993 - January 1995
Trimtex January 1993 - January 1994
Trimtex Co. Inc 1992 - 1993
Blue Shield January 1991 - January 1992
Skills
Customer Service, Problem Solving, Telecommunications, Troubleshooting, Banking, Access, Time Management, Data Entry, Management, Human Resources, Training, CRM, Coaching, Sales, Microsoft Office, Payroll, Team Building, Leadership, Outlook, Budgets
Education
Lock Haven University of Pennsylvania 1996 — 2008
General Studies
Johnson University 1986 — 1990
Jersey Shore Senior High
Arris January 2002 - Present
Lucent 1994 - 2001
AT&T 1987 - 1994
Western Electric 1972 - 1987
Motorola 1972 - 1972
Skills
Test Equipment, Spectrum Analyzer, Electronics, soldering, SMT Components, oscilloscope, Power Meter, Signal Generator, Digital Multimeter, Soldering, Windows, UNIX, Ksh, VI, Amateur Radio, Morse Code, Unix, Oscilloscope, Signal Generators, Multimeter, Vi, Broadband
Education
North Central College 1986 — 1989
BS, CS
Lewis University 1982 — 1985
None, CS
Joliet Junior College 1970 — 1972
Associate, Electronics Technology
Lockport West HS 1964 — 1968
Wells Fargo 2015 - Present
Novant Health May 2009 - July 2014
Novant Health July 2008 - May 2009
Carolinas Healthcare System August 2007 - July 2008
TIAA-CREF July 2004 - November 2006
AT&T April 1997 - May 2002
Skills
Healthcare, Epic Systems, Case Managment, Nursing, Hospitals, PeopleSoft, Social Services, EMR, Performance Management, Siebel, SoftMed, Transaction Processing, Knowledge Exchange, Power Image, Microsoft Exchange, Microsoft Word, Financial Services, Telecommunications
Education
Naval C School - San Diego Community College 1989 — 1989
Certficate in Advance Food Preparation
Johnson C Smith University
Communications
Johnson C. Smith University - JCSU
Bachelor's degree, Human Resources Management/Personnel Administration, General
ExpertPlan January 2006 - December 2011
Deluxe Financial January 2000 - January 2006
AT&T January 1998 - January 2000
UMB Bank January 1994 - January 1998
Education
Johnson County Community College
AT&T November 2014 - Present
AT&T January 2013 - February 2015
AT&T May 2012 - December 2012
AT&T July 2007 - May 2012
Radio Shack May 2007 - July 2007
IKEA July 2005 - May 2007
jewel-osco April 2004 - November 2004
Skills
Attention To Detail, Multitasker, Corporate Communications, PowerPoint, Microsoft Word, Access, Salesforce.com, Microsoft Excel, Microsoft Office, Customer Experience, Customer Service, Team Leadership, Outlook, Sales Management, Team Building, Sales Presentations, Data Analysis, Direct Sales, Training, Customer Satisfaction
Education
University of North Texas 2013 — 2014
Master of Business Administration (M.B.A.), Strategic Management, 4.0/4.0
Northern Illinois University 2008 — 2010
Bachelor of Science, finance
Joliet Junior College 2006 — 2007
Associate Degree, Business
IBM - Global Business Services (GBS) October 2011 - Present
Zhana Corporation March 1998 - Present
N2 Broadband, Inc. 2002 - 2004
AT&T 1983 - 1998
Skills
Executive Management, Strategic Thinking, New Business Development
Education
University of Phoenix - School of Advanced Studies (SAS) 2011 — 2012
Doctoral Learner, Business Administration
University of Phoenix - School of Advanced Studies (SAS) 2005 — 2007
Master of Business Administration (M.B.A.), Marketing
Johnson C. Smith University - JCSU 1979 — 1983
Bachelor's Degree, Computer Science
AT&T January 2008 - Present
AT&T November 1996 - January 2008
Skills
Telecommunications, MPLS, Microsoft Excel, Pivot Tables, V Lookups, Project Management, Analysis, Microsoft Office, Management
Education
Joliet Junior College
Metro Marketing National Marketing ConsultantMetro MarketingOctober 2004 - Present
Metro Marketing 2004 - 2011
New Chiro Patients Today 2004 - 2011
AT&T July 1975 - June 1998
Skills
Marketing, Pain Management, Supplements, Sports Injuries, Wellness, Small Business, Healthcare, Nutritional Counseling, Rehabilitation, Chiropractic, Nutrition, Fitness, Holistic Health, Sciatica, Lifestyle, Wellbeing, Prevention, Injury, Leadership, Wellness Coaching, Healing, Physical Therapy, Spine, Weight, Alternative Medicine, Stress, Sports Medicine, Chronic Illness, Allergy, Lifestyle Coaching, Athletics, Clinical Nutrition
Education
Johnson & Wales University 1973 — 1975
AS, Medical Assistant
AT&T April 2003 - Present
AT&T April 2000 - April 2003
AT&T November 1996 - April 2000
Skills
Telecommunications, Call Centers, Customer Experience, Customer Satisfaction, Troubleshooting, Sales, Customer Service, Invoicing, Customer Retention, Team Building, Team Leadership, Training, VoIP, Vendor Management
Education
Johnson County Community College 1995 — 1996
Criminology
AT&T September 2013 - Present
True Religion Brand Jeans September 2012 - October 2013
S&H Marketing December 2008 - December 2012
Downtown Locker Room January 2007 - January 2011
Skills
Social Media Marketing, Integrated Brand..., Advertising, Consumer Marketing, Sales, Event Planning, Visual Merchandising, Event Management, Microsoft Excel, Marketing, Public Relations, Microsoft Word, Time Management, Management, Leadership, Social Media, Fashion
Education
Johnson C. Smith University - JCSU 2007 — 2010
Bachelor's degree, Mass Communication/Media Studies
AT&T April 2012 - Present
Clinique July 2009 - April 2012
Skills
Customer Service, Negotiation, Customer Satisfaction, Team Leadership, Sales, Retail, Microsoft Word, Store Management
Education
Essex High School 2000 — 2004
Johnson State College
Cerner Corporation March 2015 - Present
EMC June 2010 - Present
Arsalon Technologies February 2011 - August 2011
EMC March 2009 - June 2010
Johnson County Community College August 2008 - January 2009
T-Mobile June 2007 - August 2008
Dell August 2004 - December 2006
AT&T July 2003 - January 2004
Skills
Troubleshooting, Technical Support, Networking, Management, Analysis, Cloud Computing, EMC Storage, EMC Celerra, EMC CLARiiON, EMC VMax, EMC Symmetrix, EMC VNX, vSphere, Apache, Linux, Cisco Technologies, Brocade, Storage Area Networks, Virtualization, VMware, VMware ESX, Disaster Recovery, Data Center, PHP, C++, System Administration, Project Management, Resource Management, SQL, HTML, CSS, Recruiting, EMC Proven Professional, Software Installation, Hardware Installation, Web Development, Network Administration, Windows Server, Computer Network..., Microsoft Office, Mac OS X Server, Network Security, Customer Service, Customer Support, JavaScript, Adobe Creative Suite, Oracle Business..., Oracle E-Business Suite, Oracle, Long-term Customer...
Education
Johnson County Community College 2007 — 2009
Associate's Degree
AT&T August 2013 - Present
AT&T November 2005 - August 2013
Marriott Hotel August 2003 - August 2005
Skills
Advertising, Promotions, Marketing Communications, Marketing Strategy, Direct Marketing, Sales Operations, Six Sigma, Telecommunications, Training Delivery, Product Development, Employee Training, Leadership, Microsoft Office, Public Speaking, Team Leadership, Customer Satisfaction, Customer Service, Training, Team Building, Marketing, Sales, Account Management, Call Centers, Wireless, PowerPoint, Sales Management, Microsoft Excel, Event Planning, Management, Customer Experience, Process Improvement, Cross-functional Team..., Program Management, Mobile Devices, Customer Retention, Strategic Planning, Analysis, Direct Sales, Project Management, Product Management, CRM, VoIP, Leadership Development, Team Management, Troubleshooting, Social Media, Microsoft Word, Solution Selling, Change Management
Education
Johnson and Wales University 2004 — 2005
Master of Business Administration (MBA), Global Business Leadership, 3.72
Johnson and Wales University 2001 — 2004
Hotel Management, Hotel/Motel Administration/Management, 3.76
AT&T University
Project Management
AT&T March 2015 - Present
AT&T June 2013 - February 2015
Johnson C. Smith University IT Help Desk September 2011 - January 2013
Johnson C. Smith University HBCU-UP August 2011 - January 2013
GE Aviation May 2012 - August 2012
City of Charlotte October 2010 - April 2011
Skills
Troubleshooting, Data Analysis, Project Management, Analysis, SharePoint, Visio, Customer Service, SQL, Team Leadership, Leadership, Technical Writing, Windows 7, Project Planning, Business Analysis, System Administration, Time Management, Microsoft Office, Microsoft Excel, PowerPoint, Public Speaking, Microsoft Word, Management, Research, Social Networking, Event Planning, Teamwork, Outlook, Training
Education
Troy University 2015 — 2016
Master of Science (M.S.), Human Resources Management/Personnel Administration, General
Johnson C. Smith University - JCSU 2009 — 2013
Information Systems Engineering, Information Technology
AT&T February 2014 - Present
AT&T January 2008 - February 2014
Skills
Leadership, Management, Telecommunications, Wireless, Project Management
Education
Morgan State University 1989 — 1992
Bachelor's degree, Mass Communication/Media Studies
Johnson C. Smith University - JCSU 1988 — 1989
Mass Communication/Media Studies
RIOT Creative Imaging (ARC Document Solutions) June 2013 - Present
Creations Infinite 2000 - Present
Staples July 2012 - June 2013
Lifetouch Publishing March 2012 - June 2012
Lionbridge May 2011 - December 2011
American Century Investments February 2004 - November 2010
Time Warner Cable July 2003 - December 2003
Citi November 2001 - November 2002
AT&T August 1999 - August 2001
Final Film May 1997 - June 1999
Skills
Adobe Creative Suite, Layout, Mass Communication, Graphic Design, Writing, Social Media, Editing, Word, Microsoft Office, Customer Service, Excel, Photoshop, Customer Relations, Account Management, Illustrator, Lotus Notes, Retail, Team Building, HTML, Dreamweaver, Telecommunications, Research, Customer Satisfaction, Web Analytics, Team Leadership, PowerPoint, Problem Solving, Adobe Acrobat, Salesforce.com, Call Center, Marketing Communications, Direct Marketing, Social Media Marketing, Direct Mail, Data Entry, Google Analytics, Mac, Content Management, Vendor Relations, Blogging, Creative Problem Solving, Google Adwords, Copywriting, Digital Printing, Print Management, digital prepress, Pre-press, Microsoft Excel, Proofreading
Education
Metropolitan Community College-Penn Valley 2010 — 2014
Graphic Media Technician/AAS Computer Technologies - Web Design, Graphic design/Digital Prepress
University of Kansas 1996 — 1997
BA, BS, English, Criminology
Johnson County Community College 1995 — 1996
English/Criminology, Mass Communication/Media Studies
Metropolitan Community College-Longview 1994 — 1995
English/Mass Communication, Mass Communication/Media Studies
Missouri State University 1993 — 1994
English/Mass Communications
CenseoHealth September 2013 - Present
Waste Management August 2012 - September 2013
Comcast January 2012 - July 2012
AT&T July 2001 - June 2009
Skills
Account Management, Sales Management, Customer Service, Sales, Salesforce.com, Direct Sales, New Business Development, Team Building, Strategic Planning, Sales Operations, Management, Sales Process, Contract Negotiation, Leadership, Customer Retention, Microsoft Excel, Typing, Multi Tasking, Environmental Awareness, Internet, Knowledge Management, Microsoft Word, Microsoft Office, Negotiation, Office Administration, PowerPoint, Quality Assurance, Sellers, Windows, Yoga, YouTube, Zumba
Education
Joliet Junior College 1993 — 1995
Farragut High in Chicago, ILL. 1976 — 1978
Diploma, Avaition
AT&T May 2015 - Present
AT&T/Clearchoice Mobility September 2014 - Present
AT&T Mobiliy July 2013 - September 2014
AT&T/Clearchoice Mobility May 2011 - July 2013
AT&T/Clearchoice Mobility September 2008 - May 2011
Skills
Management Consulting, Customer Service, Technical Support, Financial Reporting, Sales, Leadership Development, Community Engagement, Employee Management, Development Of Employees, Trend Analysis, Trendwatching, Project Planning, Project Management, Customer Experience, Customer Retention, PowerPoint, Generational Differences, Personality Styles, Career Development..., Strategic Partnerships, Networking, Call Center, Management, Troubleshooting, Wireless, Mobile Devices, Employee Engagement, Call Centers
Education
University of Southern Indiana 2014 — 2017
Work towards BA of Science
Johnson County Community College
Stonegate Mortgage Corporation (NYSE: SGM) March 2012 - Present
AT&T January 1995 - December 2010
Skills
Team Building, Customer Service, Public Speaking, Sales Management, Strategic Planning, Microsoft Office, Credit, Event Planning, Account Management, Leadership, Marketing, Banking, Lead Generation, Forecasting
Education
Johnson County Community College
Shawnee Mission North High School
Ecolab November 2013 - Present
Seaside Trainz.com January 2007 - Present
Aztec Hotel February 2011 - November 2013
Seaside Heights BID March 2002 - June 2010
Cranbury Inn March 2000 - June 2010
AT&T September 1995 - March 2000
Skills
Sales, Hotels, Resorts, Tourism, Restaurants, Customer Service, Event Management, Hospitality, Hotel Management, Front Office, Hotel Administration, Hospitality Management, Hospitality Industry, Food & Beverage, Catering, Customer Satisfaction, Pre-opening, Revenue Analysis, Rooms Division, Banquets, Yield Management, Micros, Property Management, Renovation, Construction, Troubleshooting, Employee Training, Quality Assurance, Vendor Management, Call Centers, Leisure, Online Travel, Menu Development, Hotel Booking, Concierge Services, Restaurant Management, Property Management..., Housekeeping, Dishwashers, Food Safety, Food Service Operations, Chemical Cleaning, Small Business, Customer Retention, Helping Others Succeed, Hobart dishwashers, Jackson diswashers, Small Business..., Small business survival
Education
Johnson State College 1989 — 1993
Bachelor of Arts (B.A.), Hotel, Motel, and Restaurant Management
Ramapo high school 1986 — 1989
Prosperity Community Partners February 2012 - Present
AT&T 1993 - 2011
Skills
Customer Service, Team Building, Negotiation, Leadership, Customer Satisfaction
Education
North Branford High School 1979 — 1983
Johnson and Wales University
Blue Cross and Blue Shield of Kansas City August 2015 - Present
TransforMED April 2014 - June 2015
IBM June 2005 - July 2013
IBM 1999 - 2005
AT&T 1998 - 1999
AT&T 1989 - 1998
AT&T 1986 - 1989
AT&T 1983 - 1986
Skills
Vendor Management, Telecommunications, Service Delivery, Business Analysis, Call Centers, Process Improvement, Business Process..., Requirements Analysis, Analysis, Integration, Outsourcing, Disaster Recovery, Software Documentation, Project Management, Training, Business Process, Data Analysis, Business Intelligence, CRM, MVS Application..., Business Information..., SQL, Servant Leadership
Education
Keller Graduate School of Management of DeVry University
Master's degree, Telecommunications Management
University of Missouri-Kansas City
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies
Online Coursework
Johnson County Community College
Xerox Business Services, LLC. September 2010 - 2014
ACS, a Xerox Company July 2010 - September 2010
U.S. Department of Energy SRS February 2010 - July 2010
AT&T February 2008 - October 2009
IBM June 2002 - February 2008
Skills
Software Documentation, Program Management, Vendor Management, Data Center, Disaster Recovery, ITIL, Troubleshooting, SharePoint, Servers, CRM, Networking, Cisco Technologies
Education
Sullivan University 2011 — 2012
MBA, Management Information Systems
Johnson C. Smith University - JCSU 1998 — 2002
Bachelor of Science, Computer Science
BP June 2005 - August 2013
AT&T September 2001 - May 2005
Fujitsu Network Communications October 2000 - September 2001
Skills
Petroleum, Oil/Gas, Gas, Energy, Upstream, Onshore, Offshore Drilling, Petrochemical, Pipelines, EPC, Project Engineering, Commissioning, Microsoft Excel, Microsoft Word, SAP, Seibel, Project Management, Customer Service, Invoicing, Loans, Contract Management, PowerPoint, Team Building, Dependable Team Player
Education
Joliet Junior College 2012 — 2015
Nursing
Rasmussen College-Illinois 2009 — 2011
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Proviso West High School 1992 — 1996
AT&T April 2004 - Present
Reece & Nichols Realtors September 2000 - April 2004
Chase Suite Hotel May 1996 - September 2000
Skills
Account Management, Sales, Sales Management, Solution Selling, Sales Operations, Sales Process, Customer Satisfaction, Customer Retention, Call Center, Telecommunications, Customer Service, Call Centers, Real Estate, Contract Negotiation
Education
Kansas State University 1998 — 2004
No, Hotel Restaurant Management
Johnson County Community College 1996 — 1998
Hotel, Motel, and Restaurant Management
Graduate of Belton High School 1992 — 1996
High School Diploma
ScriptPro April 2011 - Present
H&R BLOCK April 2009 - April 2011
TAC Worldwide September 2008 - April 2009
Cerner Corporation April 2004 - November 2007
AT&T February 2003 - December 2003
AT&T January 2000 - December 2003
Penn Valley Community College January 1997 - June 2003
Gateway 1995 - 2000
Skills
Software Documentation, Troubleshooting, Visio, Computer Hardware, Technical Support, Vendor Management, Process Improvement, SharePoint, XP, SQL, Windows 7, SDLC, Software Quality..., Windows Server, Microsoft SQL Server, System Administration, Active Directory, Operating Systems, Windows, Network Administration, Databases, Disaster Recovery, Testing, Quality Assurance, Help Desk Support, Access, Hardware, Training, Servers, Visual Basic, System Deployment, VMware, Integration, Networking, Software Installation, TCP/IP, Citrix, Unix, Laptops, DNS, DHCP, Microsoft Exchange, VPN, IIS, ITIL, Windows XP, IT Management, Linux, Routers, Security
Education
Johnson County Community College 1985 — 1986
Computer Science
Swatch Group US July 2014 - Present
Swatch Group January 2013 - Present
Swatch Group October 2006 - Present
Montblanc North America LLC 2005 - 2006
AT&T 1989 - 2002
Skills
Luxury Goods, Sales Management, Wholesale, Brand Development, Luxury, Visual Merchandising, B2B, Sales, Management, Strategy, Jewelry, Marketing, Watches, Retail, Leadership
Education
Stevens Institute of Technology 1992 — 1994
M.S., Business Management, International Management
Johnson & Wales University 1984 — 1988
B.S, Management Information Systems (MIS)
Johnson & Wales University 1984 — 1988
B.A., Education
Quest Diagnostics September 2008 - Present
AT&T July 2007 - April 2008
Sprint January 2000 - April 2007
Education
Johnson County Community College 2006 — 2010
Ongoing, Technology and Developement
Webster University 2003 — 2005
DexMedia July 2013 - Present
NDE USA - Destiny Africa Children's Choir April 2011 - Present
NewportFed Savings Bank June 2009 - January 2012
AT&T January 2008 - April 2009
IDEARC Media, formerly Verizon Information Services June 2002 - January 2007
Citizens Bank June 2001 - June 2002
BankBoston June 1990 - August 2000
Skills
New Business Development, Relationship Cultivation, Leadership Development, Creative Concept..., Team Motivator, Business Networking, Non-profit Development, Philanthropy, Charitable Giving..., Integrity, Team Building, Account Management, Budgeting, Coaching, Mentoring, Event Planning, Fundraising, Hiring, Recruitment/Retention, Change Management, Organizational..., Public Relations, Management, Cold Calling, Business Development, Entrepreneurship, Budgets, Strategy, Leadership
Education
Johnson & Wales University
AS, Business Management
HammerFist Mixed Martial Arts March 2007 - Present
USDA July 2007 - July 2008
IndyMac Bank 2004 - 2006
AT&T 2002 - 2004
Education
Johnson County Community College 2001 — 2002
Longview Community College 2001 — 2002
Longview Community College 2000 — 2001
YP February 2009 - Present
Sperry Van Ness October 2007 - February 2009
Remax Greater Atlanta Intown October 2003 - 2007
Optical Network Solutions January 2001 - April 2003
Light Networks January 2000 - December 2001
AT&T May 1982 - November 1999
Skills
Sales, Marketing, Management, Social Media, SEO, Marketing Strategy
Education
Johnson County Community College 1984 — 1986
Engineer's degree, Electrical and Electronics Engineering
The George Washington University
Project Management
University of Phoenix
Statistical Analysis
RiskIQ March 2014 - Present
eData Solutions April 2013 - April 2014
eData Solutions March 2009 - April 2013
Alexander Open Systems January 2006 - February 2009
Choice Solutions March 2005 - January 2006
Commerce Bank May 2000 - December 2004
AT&T 1995 - 1999
Skills
Firewalls, Cisco, Switches, Juniper, Wireless, Virtualization, VMware, Security, Active Directory, Network Design, VPN, Network Administration, DNS, IT Management, Deployment, Servers, TCP/IP, Windows Server 2003, Windows, Routing, Windows Server, DHCP, Managed Services, Wireless Networking, Cisco Technologies, CCNA, OSPF, BGP, Troubleshooting, Data Center, Microsoft Exchange, Network Security, Cisco IOS, MPLS, Cisco Nexus, Cisco Routers, Networking, EIGRP, Frame Relay, Ethernet, PIX, QoS, WAN, Software Installation, Hardware, LAN-WAN, System Deployment
Education
AT&T School of Business & Technology
Centriq
Cisco Certification
Johnson County Community College
Cisco Certification
Self Study
Juniper Certification
US Foodservice June 2008 - Present
2006-2008 NEXAIRA, INC September 2006 - April 2008
CINGULAR WIRELESS (FORMERLY PACIFIC BELL WIRELESS) January 1997 - January 2006
Cystic Fibrosis Foundation January 1994 - January 1996
AT&T January 1986 - January 1993
Skills
New Business Development, Customer Relations, Account Management, Customer Service, Sales, Direct Sales, Contract Negotiation, Sales Management
Education
The George Washington University 1994 — 1996
MA, Education and Human Development; Educational Technology Leadership
Johnson & Wales University 1982 — 1986
BS, Hospitality Management
Boehringer Ingelheim March 2015 - Present
Worldwide Clinical Trials, Inc. March 2014 - March 2015
Worldwide Clinical Trials, Inc. January 2013 - March 2014
BE&K Engineering a KBR Company August 2008 - November 2012
Martin Marietta Materials July 2005 - August 2008
LWG Consulting October 2002 - June 2005
AT&T May 2000 - March 2002
Skills
AutoCAD, Microstation, CAD, Piping, Procurement, Bentley Microstation, Engineering Design, Microsoft Office, PDMS, Mining, P&ID, Plant Layout, Project Planning, Document Management, Sop, Data Management, Clinical Trials, Clinical Data Management, ICH-GCP, Factory, MicroStation, SOP, Customer Service, Engineering, Management, Pharmaceutical Industry, CRO
Education
Johnston Community College 1989 — 1991
Graphic Design
AT&T December 2001 - Present
Convergys 1987 - 1995
Skills
Cross-functional Team..., Requirements Analysis, Unix, PMP, Testing, SDLC, Management, Oracle, Analysis, Vendor Management, System Deployment, Integration, Software Project..., Telecommunications, PMO, Visio, Program Management
Education
Orlando College 1990 — 1992
MBA, Business
Johnson & Wales University 1979 — 1984
BS, Computer Science
AT&T December 2012 - Present
AT&T January 2012 - December 2012
Carroll Organization July 2011 - December 2011
JPI/RREEF August 2003 - June 2010
AT&T July 1984 - August 2001
Skills
Process Improvement, Project Management, Management, Program Management, Budgets, Business Process..., Contract Negotiation, Strategic Planning, Operations Management, Customer Service, Change Management, Business Analysis
Education
Johnson C. Smith University - JCSU
BA
CASA September 2011 - Present
C.A.S.A. International November 2008 - Present
Vemma July 2010 - July 2013
Vemma January 2008 - June 2013
Semester At Sea / ISE 2011 - 2011
AT&T September 1978 - September 2008
Education
Johnson County Community College 2010 — 2011
Children's nutrition, Interior Design
Ottawa University 2002 — 2004
BA, HUMAN RESOURCE
AT&T May 1999 - Present
AT&T May 1999 - Present
IBM May 1998 - May 1999
Skills
Data Center, Telecommunications, VoIP, Cisco Technologies, Routing, Managed Services, QoS, Switches, Networking, Ethernet, Network Administration, MPLS, WAN, Juniper, LAN-WAN, Routers, IP, Network Engineering, BGP, Computer Network..., OSPF, Cisco IOS, CCNP, TCP/IP, Wireless Networking, EIGRP, SIP, Cisco Routers, T1, Routing Protocols, Cisco Nexus, MPLS VPN, ATM networks, Troubleshooting, Cisco Call Manager, IPSec, VLAN, DHCP, DNS, IPv6, Technical Support, Wireless, Frame Relay, Telephony, Load Balancing
Education
Johnson & Wales University 1978 — 1982
BS, management
AT&T July 1999 - Present
Education
Joliet Junior College
In Progress, Business Administration
Evil Twin Designs January 2009 - Present
AT&T October 1997 - Present
Skills
Outlook, Microsoft Word, Cross-functional Team..., Team Leadership, Training, Leadership, Telecommunications, Call Center, Project Management, Problem Solving, Business Analysis, Process Improvement, Analysis, Microsoft Office, VoIP, Ethernet, Access, Call Centers, Vendor Management, Program Management, Customer Service, Troubleshooting, Business Strategy, Project Planning, Integration, Sales Operations, Management, Adobe Creative Suite, Web Design
Education
Udacity Front End Web Developer Nanodegree 2014 — 2015
NanoDegree, Front End Web Developer
Joliet Junior College 2005 — 2014
Computer Information Systems Web Design and Administration, A.A.S., Computer Information Systems
The Biltmore Company March 2015 - Present
AT&T May 2014 - November 2014
Harrah's Cherokee Casino Resort May 2011 - July 2013
Westin Hotels & Resorts September 2006 - November 2006
Camp Ginger Cascades June 2004 - July 2004
Skills
Customer Service, Microsoft Excel, Event Planning, Microsoft Office, Microsoft Word, Time Management, Outlook, Social Media, Leadership, Teamwork, Social Networking, Facebook, Team Building, Event Management, Access
Education
Western Carolina University 2007 — 2011
Bachelor of Science (B.S.), Hospitality Tourism Management
Johnson & Wales University-Charlotte 2005 — 2007
Associate's in Applied Science, Baking & Pastry Arts
AT&T January 2012 - Present
AT&T Mobility January 2010 - December 2011
AT&T January 1997 - January 2010
Education
Johnson State College 1984 — 1988
Baptist Health April 2013 - Present
Ochsner Health System December 2010 - April 2013
AT&T June 1992 - May 2010
Skills
Human Resources, Onboarding, Recruiting, FMLA, Employee Benefits, Leadership, Applicant Tracking..., New Hire Orientations, Healthcare, Interviews, Training, Employee Relations, Benefits Administration, Employee Training, Hiring, Hospitals, Performance Management, Sourcing, Talent Acquisition, Customer Service, Screening Resumes, Team Building, Management, Internet Recruiting, Process Improvement, Screening, Job Descriptions, Kronos, Physician Recruitment, Job Fairs, Recruitment Advertising, Building Relationships, Healthcare Management, Strategic Planning, Physicians, Organizational..., Leadership Development, HIPAA, Sales
Education
Webster University 2006 — 2008
Masters of Arts, Human Resources Management
Loyola University New Orleans 1993 — 1998
Bachelor, Liberal Studies; Social Sciences and Psychology
American Academy of Medical Management
Certificate of Completion, Physician Recruitment Intensive Training
Johnson County Community College 2009 — 2009
Certificate, SHRM Learning Mgmt System
Shelter Insurance Companies July 2009 - Present
YRC Worldwide, Inc. July 2000 - October 2008
Blue Cross Blue Shield of Kansas City May 1993 - April 1998
AT&T August 1987 - July 1992
Mutual Benefit Life May 1986 - August 1987
Federal Reserve Bank of Kansas City August 1984 - May 1986
Skills
COBOL, CICS, JCL, DB2, IMS DB/DC, WebSphere MQ, XML, Data Analysis, Business Analysis, Java Enterprise Edition
Education
DeVry Institute 1981 — 1984
BS, Computer Science
Johnson County Community College 1978 — 1980
Associate of Arts (A.A.), Business/Office Automation/Technology/Data Entry
Coca-Cola Bottling Co. Consolidated April 2007 - Present
Piedmont Natural Gas August 2005 - April 2007
AT&T November 2002 - April 2005
Skills
Account Management, Sales Operations
Education
Johnson C. Smith University - JCSU 1997 — 2001
BS, Computer Science
NC A&T State University 1995 — 1997
CSX October 2010 - Present
AT&T June 2007 - November 2008
UIC, Inc May 2005 - May 2007
Dymax Services, Inc April 2002 - August 2004
Bell Labs Lucent Technologies August 1997 - November 2001
Ameritech September 1989 - August 1997
Skills
Troubleshooting, Switches, Telecommunications, Microsoft Office, Cabling
Education
Joliet Junior College 1986 — 1988
Associate of Applied Science, Electronic Engineering Technology
Lamar University 1982 — 1985
Bachelor of Science, Marine Geology
Pitney Bowes April 2006 - February 2014
Adelphia Communications - Now Comcast August 2003 - April 2006
Charter Communications February 2003 - August 2003
AT&T June 1999 - December 2001
Marcus Cable May 1997 - May 1999
Time Warner Cable August 1989 - May 1997
Skills
Call Center, Customer Satisfaction, Customer Service, Forecasting, ACD Management, Customer Driven, Key Account..., Call center start-up, Project Management, Ariba, Call Flow Design, Account Management, Customer Service..., Report Design, RFP, SOP development, Quality Assurance, Job Aids, Train New Employees, Process Improvement, Aspect ACD, Microsoft Office 2010, Microsoft Office 2007, Microsoft Office 2003, Team Leadership, Team Building, RFI, Customer Service..., Snag It, Lotus Notes, Open Office, Call Centers, Cold Calling, Management, Direct Sales, Sales, Sales Process, CRM, Office 2010, Training, Salesforce.com, Cross-functional Team..., Solution Selling, Customer Experience, Customer Retention, Time Management
Education
Johnson & Wales University 1978 — 1980
Associate of Science, Culinary Arts
Aerotek, Inc. January 2012 - February 2012
Manpower 2012 - 2012
Banner Personnel September 2011 - December 2011
Guardian Angel Community Services October 2010 - September 2011
H.E.R.E.I.U. Welfare Fund June 2006 - February 2010
Staffing Agencies January 2003 - November 2007
Target November 2005 - January 2006
FTD.COM April 2004 - May 2004
AT&T September 1991 - December 2002
Skills
Documentation, Internet, Teamwork, time management, Organization, Customer Service, Microsoft Excel, Microsoft Word, Data Entry, Non-profits, Windows, Problem Solving
Education
Joliet Junior College 2001 — 2004
General Studies-Microsoft Office
AT&T March 2015 - Present
AT&T February 2012 - March 2015
Knology August 2010 - January 2011
Sunflower Broadband October 2007 - October 2010
Skills
Cabling, Broadband, Telecommunications, Fiber Optics, Telephony, Troubleshooting, Customer Satisfaction, Computer Network..., VoIP, Wireless, IP, Team Leadership, Ethernet, Customer Service, Networking, Optical Fiber, Team Building
Education
Johnson County Community College 2003 — 2004
Johnson County Community College
Computer Science
Unity Church Of Overland Park August 2015 - Present
Cargill, Animal Nutrition Division August 2014 - May 2015
Hostess Brands/Interstate Brands October 2010 - May 2014
Hobby Lobby 1999 - 2010
Children's Hope International June 2004 - June 2005
AT&T 1989 - 1999
Skills
Human Resources, Call center start-up, Customer Satisfaction, Coaching, Team Building, Team Management, Customer Service, Organizational..., HRIS, Microsoft Word, Applicant Tracking..., Talent Acquisition, SAP, Training, Conflict Resolution, Call Center, Outlook, Management, College Recruiting, Payroll, Leadership, PeopleSoft, Strategic Planning, Supervisory Skills, HR Policies, Personnel Management, Recruiting, Employee Relations, Talent Management, Change Management, FMLA, Microsoft Office, New Hire Orientations, Process Improvement, Labor Relations, Employee Training, Leadership Development, Policy, Performance Management, Employee Benefits, Workforce Planning, Succession Planning, Organizational..., Employee Engagement, Sourcing, Operations Management, Microsoft Excel, Vendor Management, Project Management, Call Centers
Education
Washburn University
Bachelor's degree, Psychology
Johnson County Community College 2013 — 2013
Project Management Certificate
Johnson County Community College 2014 — 2014
Business Leadership Certificate
Johnson County Community College 2014 — 2014
Excel Certificate
Kansas City Art Institute
Design/Illustration, Art History
Johnson County Community College 1998 — 2000
Fine Arts, Art History
Tech Mahindra December 2013 - Present
Xerox September 2013 - Present
AT&T November 2001 - June 2011
AT&T October 2000 - November 2001
Concert Management Services January 2000 - May 2000
Skills
Testing, Analysis, Quality Center, Test Planning, System Testing, Functional Requirements, SQL, Quality Assurance, Access, Unix, Visio, Telecommunications, SDLC, Requirements Analysis, Software Documentation, HPQC, Process Improvement, Integration, Software Quality..., Troubleshooting
Education
Strayer University (DC) 2008 — 2012
Bachelor of Science, Information Systems
Joliet Junior College 2012 — 2012
Career Readiness, SilverPlus
T E Smith Services February 2015 - Present
Villa St Francis February 2009 - February 2015
AT&T June 1978 - February 2009
US Navy April 1974 - May 1984
Skills
Customer Service, Customer Satisfaction, Telecommunications, Routers, Troubleshooting, Outlook, Microsoft Office, Wireless, Training, Fiber Optics, Optical Fiber, Testing, Team Leadership, Management, Team Building, Vendor Management, Project Management, Process Improvement
Education
Johnson County Community College
Electrical/Electronics Maintenance and Repair Technology
Harvey Brooks Foundation June 2003 - Present
AT&T April 1998 - October 2003
AT&T May 1978 - April 1998
Skills
Office Management, Quickbooks, Administration, Non-profits, Accounts Payable, Team Building, Nonprofits, System Administration, Outlook, Event Planning, Data Entry, Payroll, Customer Service, Microsoft Office
Education
Joliet Junior College 1989 — 1989
Certificate in Drafting, Auto Cad Drafting
Joliet High School & Lockport High School 1963 — 1966
NSTAR October 2006 - Present
AT&T January 1999 - January 2005
Skills
Troubleshooting, Customer Service, Microsoft Office, Outlook, Microsoft Excel, Access, Microsoft Word, Leadership, Budgets, Analysis, Event Planning, Data Analysis, Public Speaking, Social Media
Education
Johnson and Wales University 1994 — 1996
AT&T September 2010 - August 2011
US Army Recruiting Command March 2008 - December 2010
Skills
Sales Management, Sales, Training, Supervisory Experience, Combat Life Saver, Veterans, Politics, Customer Service, Customer Experience, Mobile Technology, Marketing Strategy, Team Building, Microsoft Office, Sales Presentations, Leadership Development, Youth Leadership
Education
Johnson County Community College 2011 — 2012
Associate of Arts (AA), Business, Management, Marketing, and Related Support Services
Garnett High School
SOIT, Inc. 2003 - Present
Dial household June 2001 - Present
Assurant 1996 - 1998
AT&T Labs, Inc. 1990 - 1996
AT&T 1981 - 1990
Boelte-Hall Litho, Inc. 1979 - 1981
Skills
Business analysis, System Design, Mainframe coding/testing, Research, Project Management, Relational Databases, Accounting for Small..., Executive..., General PC skills, Graphics Layout
Education
Webster University
Business Administration
Johnson County Community College 1983 — 1992
AS, Computer Science/Programming
Design & Construction Collaborative October 2007 - Present
AT&T 1999 - 2002
Four Seasons Hotels and Resorts 1992 - 1999
Skills
Feasibility Studies, Project Planning, Microsoft Project, Contract Management
Education
Johnson and Wales University
Verizon Business November 2006 - Present
AT&T January 2004 - November 2006
ATX Communications July 2002 - January 2004
Skills
Cisco Certified, Vast knowledge of...
Education
Johnson and Wales University 1997 — 2001
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
/shawnee Mission MedcalCenter January 2007 - Present
AT&T September 1974 - March 2006
Skills
Visual Arts, Mixed Media, Oil Painting, Contemporary Art, Craft, Art, Painting, Printmaking, Watercolor, Digital Photography, Books, Photography, Drawing, Customer Service
Education
Johnson County Community College 1970 — 1973
Retail Market Management
Johnson County Community College
AT&T August 1997 - Present
Skills
70 hours of computer..., 6 year in Fast Food..., IP, Telecommunications
Education
Johnson County Community College 1991 — 1998
Certificate - LAN Management
Fredonia High 1964 — 1966
AT&T 2012 - 2012
Skills
Military, Microsoft Word, Microsoft Office, PowerPoint, Microsoft Excel, Continuum, RF Scanners, Motorola Hardware, Alarm Management, Military Training, CAD, Telecommunications, Security, Surveillance, IP CCTV, Structured Cabling, Premise Wiring, Sales Commission
Education
Joliet Junior College 2012 — 2016
Emergency Medical Technology/Technician (EMT Paramedic)
AT&T March 2011 - Present
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, Negotiation, C++, Editing, C, Java
Education
Johnson County Community College 1988 — 1988
Associate of Arts (A.A.), Health and Physical Education/Fitness/Psychology
Southwestern College
AT&T July 2013 - Present
24 Hour Fitness 2012 - Present
Procter & Gamble October 2007 - April 2012
integrated electronics May 2006 - October 2007
Skills
Networking, Computers, Windows, Mac
Education
Johnson County Community College 2012 — 2013
Associate's degree, Information Technology
Viking Corporation March 2010 - February 2015
AT&T August 1996 - March 2010
Skills
Telecommunications, Team Leadership, Customer Service, Sales, Customer Satisfaction, Account Management, Vendor Management, Project Management, Process Improvement, Procurement, Problem Solving, Small Business, Management, Business Strategy, New Business Development, Budgets, Coaching, Creative Solutions, Social Networking
Education
Johnson County Community College