AT&T Company
AT&T List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at AT&T. You can filter them based on skills, years of employment, job, education, department, and prior employment.
AT&T Salaries. You can even request information on how much does AT&T pay if you want to. Learn about salaries, pros and cons of working for AT&T directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
82,295 AT&T employees in database. Find out everything there's to know about AT&T employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
AT&T Employees
Aerotek January 2012 - May 2014
Kelly Services July 2010 - February 2011
Connextions September 2009 - June 2010
Randstad August 2007 - April 2008
Convergys January 2005 - March 2007
AT&T August 2003 - January 2005
Skills
Customer Service, Microsoft Office, Data Entry, Microsoft Excel, Microsoft Word, Outlook, Teamwork, Training, Communication, Telephone Skills, Time Management, Leadership, PowerPoint
Education
Ashford University 2014 — 2017
Bachelor of Arts (B.A.), Healthcare Administration
Everest University-South Orlando 2008 — 2009
Medical Office Assistant/Specialist
West Orange High 2001 — 2003
AT&T April 1997 - Present
Younique Presenter 2014 - 2015
Younique Presenter 2014 - 2015
AT&T April 2003 - January 2004
AT&T July 2001 - November 2001
Skills
Call Centers, Telecommunications, Customer Experience, Troubleshooting, Customer Satisfaction, Customer Retention, Customer Service, Technical Support, Team Leadership, Unified Communications, Process Improvement, Software Documentation, Account Management, Networking, Avaya, Sales, Microsoft Office, Solution Selling, Cellular Communications
Education
Ashford University
Bachelor's Degree, Business Administration and Management, General, 3.87
John Deere July 2015 - Present
AT&T February 2008 - July 2015
Mediacom Communications January 2003 - January 2008
Skills
Sales, Customer Satisfaction, Account Management, Team Building, Telecommunications, Management, Training, Customer Retention, Call Centers, Time Management, Computer Proficiency, Billing Systems, Collaborative Problem..., Customer Relations, Long-term Customer..., Team Leadership, Negotiation, New Business Development, Human Resources, Supervisory Skills, SAP, Pensions, 401k, Employee Benefits, Retirement Benefits
Education
Ashford University 2011 — 2013
Bachelor of Arts (BA), Business Administration/ Human Resource Management
Scott Community College 2007 — 2010
Associate in Applied Science, Management & Supervision
Duplass, Zwain, Bourgeois, Weinstock & Pfister 1997 - April 2000
AT&T 1994 - 1996
Skills
Early Childhood..., Childcare, Child Development, Lesson Planning, Elementary Education, Special Education, Classroom Management, Classroom, Curriculum Development, Curriculum Design, Tutoring, Educational Leadership, Staff Development, Literacy, Teacher Training, Educational Technology, Differentiated..., Teaching, Early Childhood..., ESL, Instructional Technology, Behavior Management
Education
Ashford University 2011 — 2013
Associate of Arts (A.A.), Early Childhood Education, GPA - 3.91
Ashford Unversity 2010 — 2013
Associate of Arts (AA), Early Childhood Education and Teaching, GPA 3.91
Riverdale High School 1974 — 1978
High School Diploma
It Works Global September 2015 - Present
Primrose Schools January 2013 - January 2014
AT&T April 2012 - January 2013
Teletech October 2011 - January 2012
Skills
Call Centers, Technical Support, Customer Service, Troubleshooting, Avaya, Windows 7, Customer Support, Teacher Evaluation, Teaching, Curriculum Development, Call Center, Customer Satisfaction, Data Entry, Training, Microsoft Office, Public Speaking, Leadership, Microsoft Word, Team Building, Time Management, Microsoft Excel, PowerPoint, Leadership Development, Social Media
Education
Capella University 2014 — 2017
Master’s Degree, Marriage and Family Therapy/Counseling
Ashford University 2011 — 2014
Bachelor of Arts (B.A.), Child Development, 3.7
Apple July 2013 - Present
AT&T 2012 - 2013
US Army June 2007 - June 2012
Holiday Inn Patriot 2003 - 2007
Skills
Intelligence Collection, Intelligence Analysis, Computer Forensics, Technology Evaluation, Technology Integration, Technology..., Streamlining Operations, Intelligence
Education
Ashford University 2012 — 2016
Bachelor's Degree, Business Information Systems
Cochise 2007 — 2008
Associates, Intelligence Operations
AT&T February 2015 - Present
Dignity Memorial Funeral Homes January 2014 - Present
Nissan Motor Manufacturing Ltd. September 2012 - December 2013
Tennessee Prison for Women July 2011 - June 2012
Dillards October 2010 - July 2011
Skills
Sales, Customer Service, Team Leadership, Music, Singing
Education
Ashford University 2008 — 2010
T-Mobile April 2010 - Present
Zonar Systems August 2009 - April 2010
TEKsystems October 2008 - June 2009
Dane-Dane Studios July 2008 - September 2008
AT&T October 2000 - August 2006
US Army October 1996 - October 2000
Skills
Troubleshooting, Telecommunications, Computer Hardware, Networking, Adobe Creative Suite, Help Desk Support, Illustrator
Education
Art Institute of Seattle 2006 — 2008
Associates of Applied Arts, Graphic Design
U.S. Army Signal School 1997 — 1997
GraduateHigh School Diploma
Lincoln High School Tacoma Washington 1992 — 1996
High School Diploma, General Education
Houston Methodist April 2013 - Present
The Methodist Hospital System February 2010 - April 2013
AT&T May 1999 - February 2010
Skills
Hospitals, Public Speaking, Healthcare Management, Outlook, Revenue Cycle, Microsoft Word, Microsoft Excel, Customer Service, Strategic Planning, Microsoft Office, PowerPoint, Inpatient, Healthcare, HIPAA, Medical Terminology, Patient Safety, Leadership, Medicare, Nonprofits
Education
Ashford University 2011 — 2013
Bachelor of Arts (BA), Education
The Training Specialists, L L C July 2014 - Present
American Career College 2014 - Present
AT&T May 2009 - March 2015
AT&T January 2007 - May 2009
Cingular/ATT Mobility April 1998 - December 2006
Skills
Training, Leadership, Management, Team Leadership, Coaching, Sales, Analysis, Retail, Customer Service, Marketing, Training Delivery, Payroll, Verbal & Written..., Recruiting, Interpersonal..., Collaborative Problem..., Project Management, Microsoft Office, Adobe Connect, MOOCs, Synchronous Learning, asynchronous learning, Non-linear Analysis, Qualitative Research, Quantitative Research, Telecommunications, Direct Sales, Wireless, Customer Satisfaction, Customer Retention, Customer Experience, Sales Operations, Mobile Devices, Solution Selling, Account Management
Education
Northcentral University 2012 — 2016
Doctor of Education (EdD), e-learning, 3.79 gpa
Ashford University 2010 — 2012
MA, Teaching and Learning with Technology
Ashford University 2009 — 2010
BA, Organizational Management
Keller Williams Advantage II Realty July 2014 - Present
AT&T April 2007 - Present
Gateway Mortgage Lending June 2005 - January 2007
netINS August 2000 - July 2005
Skills
Troubleshooting, Training, Wireless, Networking, Sales, Marketing, B2B, New Business Development, Project Management, Security, Lead Generation, Technical Support, Public Relations, Windows XP, Firewalls, XP, Mobile Devices, Sales Process, Sales Management, Direct Sales, Telecommunications, Solution Selling, Account Management, MS Project, Sales Operations, Managed Services, Call Centers, Product Management, Mobile Marketing, Customer Satisfaction, Operating Systems, Budgets, Microsoft Office, Customer Service
Education
Walden University 2014 — 2016
Ph.D, Organizational Psychology
Ashford University 2009 — 2010
MBA, 4.0, Global Management
Upper Iowa University 2006 — 2008
Bachelors of Science Degree, Business Management, Marketing Major
Hamilton College 2000 — 2001
Certification, Computer Systems Technician
AT&T September 2014 - Present
First Student August 2013 - September 2014
Delta Career Education Corporation June 2012 - November 2012
Aqua America February 2010 - May 2012
Primerica November 2005 - February 2010
Cigna Healthcare October 2007 - April 2009
Skills
Customer Service, Microsoft Word, PowerPoint, Microsoft Excel, Call Center, Microsoft Office, Outlook, Community Outreach, Nonprofits, Event Planning, Leadership Development, Public Speaking, Fundraising, Event Management, Negotiation, Volunteer Management, Facebook
Education
Ashford University 2010 — 2013
Bachelor of Arts (BA), Business/Leadership (Organizational Development)
AT&T September 2008 - Present
Skills
Integration, Program Management, Visio, SDLC, Telecommunications, Software Documentation, Leadership, Corporate Communications, Strategic Planning, Business Strategy, Information Technology, Brand Implementation, Innovation, Process Improvement, 24/7 Operations, Regulatory Policy, Standards Compliance, Global Business..., Growth Strategies, Transition Management, Six Sigma, Minitab, Risk Management, Scope Management, Cost Management, Resource Management, Time Management, Software Implementation, Network Security, Training, Data Mining, Database Administration, Data Modeling, Sustainability Reporting, Custom Reporting..., Technical Writing, Technical Documentation, MS Project, Microsoft Project, Business Analysis, Management, Project Management, Vendor Management, Team Building, Call Centers, Team Leadership, Wireless, VoIP, Software Development, Cross-functional Team...
Education
AT&T Quality Management System (QMS) Program 2012 — 2013
Six Sigma Green Belt
University of Phoenix 1988 — 2008
BS
Ashford University
MBA
InfoSec
PMP Certificate
University City High School
T-Mobile July 2015 - Present
AT&T July 2013 - Present
AT&T Mobility November 2010 - July 2013
Happy Harry's February 2007 - June 2010
Skills
Microsoft Office, Microsoft Excel, POS, Adobe Acrobat, Customer Service, Retail Sales, Quotas, Customer Satisfaction, Sales, Telephone Skills, Data Entry, Retail, Call Centers, Telecommunications, Process Scheduler, Inventory Management, Merchandising, Windows 7, Salesforce.com, Management, Sales Process, Sales Management, Wireless, Customer Retention, Customer Experience
Education
Ashford University 2011 — 2014
Bachelor of Arts (B.A.), Business, Management, Marketing, and Related Support Services
Ashford University
Non-Profit/Public/Organizational Management
Fitness SF February 2014 - Present
AT&T August 2003 - December 2013
CW Group July 2012 - November 2013
Skills
Telecommunications, Direct Sales, Solution Selling, Managed Services, Wireless, Account Management, Unified Communications, VoIP, Sales Process, Sales, Sales Operations, Sales Management, Customer Retention, Selling, Cold Calling, Call Centers, Salesforce.com, Customer Satisfaction, B2B, MPLS
Education
Ashford University 2010 — 2015
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Northwest Florida State College
PIR Ministries.org January 2012 - Present
AT&T 2002 - 2010
Arden Church of the Nazarene 1986 - 2002
Skills
Budgets, Church Events, Cold Calling, Conflict Resolution, Creative Direction, Customer Retention, Customer Service, Direct Sales, Editing, English, Leadership, Microsoft Excel, Microsoft Office, Microsoft Word, Negotiation, Outlook, Pain Management, Photoshop, PowerPoint, Public Speaking, Research, Sales, Salesforce.com, Strategic Planning, Teaching, Time Management, Windows
Education
Asbury Theological Seminary 1998 — 2001
Beeson Institue - Church Leadership, Certificate
Nazarene Theological Seminary 1982 — 1985
Master's degree, Religious Education
Trevecca Nazarene University 1978 — 1981
Bachelor of Science (BS), Religion/Religious Studies and Business
Lakeview High School 1971 — 1974
AT&T
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, Teaching, Research, Fundraising, Editing, Nonprofits, Curriculum Development
Education
Ashford University 2011 — 2015
Athens Technical College
AT&T October 2012 - 2012
Peoria Public Schools District 150 2008 - 2011
Midstate College 2001 - 2007
Skills
Web Design, Windows, Dreamweaver, User Interface Design, Graphic Design, Photoshop, CSS, Microsoft Office, Flash, HTML, Simulation Software, User Experience, Interaction Design, Multimedia, Captivate, Information Architecture, Adobe Creative Suite, Learning Management..., E-Learning, Adobe Fireworks, Instructional Design, Training, Distance Learning, Curriculum Design, Customer Service, Management, XHTML, Web Development, Adobe Acrobat, Illustrator, CMS, Storyboarding, User Interface, HTML 5, Usability Testing, Website Development, Content Management, Project Planning, Layout, QuarkXPress, Technical Writing, Desktop Publishing, DHTML, Web Content Management, Web Project Management, Graphics, InDesign, Joomla, Flash Animation, ActionScript
Education
Ashford University 2013 — 2014
Bachelor of Arts (B.A.), Instructional Design
Midstate College
Associate of Computer Science, Web Page, Digital/Multimedia and Information Resources Design
Be Healthy Photography January 2009 - Present
AT&T August 1988 - February 2005
Skills
Weddings, Portrait Photography, Photography, Graphic Design, Event Photography, Photoshop, Underwater Photography, Lightroom, Commercial Photography, Portraits, Fine Art Photography, Wedding Photography, Studio Lighting, Photojournalism, Editorial
Education
Art Institute of Pittsburgh 2008 — 2013
Bachelor of Arts (BA), Photography
CVS 1974 — 1978
High School 74-78, Electronics
Kings County Sheriff's Office August 2012 - Present
AT&T November 2011 - August 2012
DriveTime June 2010 - September 2011
DHL Express, USA December 2006 - October 2008
Highline Medical Enterprises August 2000 - March 2006
USAF Reserves July 1994 - December 2003
Skills
Customer Satisfaction, Sales Management, Customer Service, Sales, Sales Process, Problem Solving, Retail, Customer Experience, Customer Retention, Training, Leadership, Management, Time Management, Data Entry, Payroll, Microsoft Excel, Inventory Management, Budgets
Education
Ashford University 2011 — 2012
Bachelor of Arts (BA), Organizational Management, 3.7
Art Institute of Seattle 1990 — 1992
Associate of Arts and Sciences (AAS), Music and Video Business, 3.86
Big Lots Stores August 2014 - February 2015
AT&T July 2013 - February 2014
Hub Enterprises, Inc October 2012 - June 2013
Grassroots Campaigns, Inc April 2010 - May 2012
Legal Aid Assisted Document Preparation Services, LLC June 2008 - October 2009
Cypress Magazine September 2007 - July 2008
Gator Computer Solutions, LLC April 2002 - September 2007
Skills
Computer Science, Business Management, People Management, Customer Service, Customer Relations, Direct Sales, Office Administration, Intercultural..., Building Relationships, Internet, Self Starter, Organizational..., Detail Orientation, Project Planning, Management, Data Entry, Purchasing, Office Management, Training, Process Scheduler, Call Centers, Hiring, Customer Satisfaction, Social Networking, Social Media, Strategic Planning, Project Management, Public Relations, Nonprofits
Education
Ashford University 2015 — 2018
Masters of Psychology, Psychology, 3.7 GPA
Ashford University 2008 — 2011
Business Administration and Management, General, 3.2 GPA
Best Plumbing November 2012 - Present
AT&T January 2012 - November 2012
Comcast January 2006 - April 2011
Fiddleheads 2004 - 2005
Homestyle coin laundry 2000 - 2005
Skills
Multi-tasking..., Work Under Minimal..., Microsoft Word, Microsoft Excel, Call Centers, Customer Service, VoIP, Customer Satisfaction, Telecommunications, Computer Hardware, Software Documentation, Troubleshooting
Education
Dondero high school 1999 — 2003
Ashford University
Terminix International January 2012 - Present
NCO Financial Systems August 2010 - April 2012
AT&T November 2006 - March 2010
Skills
Customer Satisfaction, Microsoft Office, Management, Call Center, Microsoft Excel, Process Improvement, Sales, Customer Service, Time Management, Call Centers, Training, Leadership, Outlook
Education
Ashford University 2013 — 2015
Master of Education (MEd), Education
College of Charleston 2001 — 2005
Bachelor of Arts (BA), Communication, General
Dangar Engineering October 2012 - Present
Shea Homes June 2012 - Present
Bellevue College September 2006 - Present
AT&T April 2013 - January 2015
Fry's Electronics September 2009 - October 2010
Skills
SketchUp, Revit, Space-planning, Interior Design, AutoCAD, InDesign, Photoshop, Rendering, Adobe Creative Suite, Hand Drafting, Microsoft Office, AutoCAD Architecture, Sketching, Illustrator, Concept Development, Model Making, Interior Architecture, Furniture, CAD, Sustainable Design, Design Research, Residential Design, Space planning
Education
Bellevue College 2007 — 2012
BA, Interior Design
Art Center College of Design
Master's Degree, Graphic Design
Ashford University September 2009 - Present
Countrywide Home Loans 2006 - 2008
AT&T October 1998 - January 2007
Skills
Admissions, Customer Service, Sales Management, Real Estate Financing, Admissions Counseling, Retaining Customers, Higher Education, Distance Learning, Resume Writing, E-Learning, eCollege, Student Financial Aid, Academic Advising, Student Engagement, Leadership, Career Counseling, Enrollment Management, Student Development, Interviews, Student Affairs, Training, Student Counseling
Education
Ashford University 2015 — 2016
Master’s Degree, Public Administration
Ashford University 2012 — 2014
Bachelor's Degree, Organizational Leadership/ Human Resources Management, graduate
University of Phoenix 2003 — 2004
Bachelor of Business Administration (BBA), Business Administration and Management, General
Palomar College 1999 — 2001
Associate's degree, General Studies
NCR Corporation June 2010 - Present
AT&T February 2004 - 2010
AT&T May 1999 - January 2004
Skills
PMP, Software Project..., PMO, Business Analysis, Program Management, ITIL, Project Portfolio..., Requirements Analysis, IT Service Management, Project Management, Process Improvement, Service Delivery, SDLC, Vendor Management, Project Delivery, Telecommunications, Testing, Management, Call Centers
Education
Ashford University
Allied Commodities Inc. June 2007 - Present
AT&T February 2008 - August 2010
Hilton Worldwide March 2005 - September 2007
Skills
Oracle Certified DBA, Oracle SQL, Microsoft Word, Microsoft Excel, Microsoft Office, JavaScript, Microsoft SQL Server, Customer Service, C++
Education
Ashford University 2009 — 2012
Bachelor of Science (BSc), Computer and Information Sciences and Support Services
Texas Southern University 2003 — 2005
Associate's degree, Business Administration, Management and Operations
T-Mobile May 2014 - Present
AT&T September 2009 - April 2014
The Wireless Experience June 2007 - June 2009
Skills
Telecommunications, Customer Satisfaction, Vendor Management, Customer Service, Sales, Call Centers, Management, Customer Experience, Customer Retention, Wireless, Sales Management, Team Leadership, Retail, Direct Sales, Account Management, Sales Operations, Microsoft Office, Project Management, Team Management, Team Building
Education
Thomas Edison State College 2010 — 2015
Ashford University
Google December 2014 - Present
Google July 2013 - December 2014
IBM Global Business Services October 2010 - June 2013
AT&T May 2007 - September 2010
Georgia Institute of Technology January 2007 - May 2007
SA Technologies May 2006 - May 2007
Rice University 2001 - 2006
Lockheed Martin September 2003 - May 2005
University of Texas System May 2002 - September 2003
Skills
User Interface Design, Ergonomics, Interaction Design, Information Architecture, Usability Engineering, Usability Testing, Research Design, User Experience, User-centered Design, Web Interface Design, SPSS, Human Computer..., Google Analytics, Marketing Research, Interactive Marketing..., Digital Marketing, Human-computer..., Multivariate Statistics, Data Mining, Adobe Fireworks, Web Analytics, Applicant Tracking..., Coremetrics Analytics, Unica, Marketing Analytics, Adobe Creative Suite, Photoshop, Illustrator, Wireframes, Microsoft Excel, XLSTAT, Adsense, Wordpress, Marketing Strategy, Usability, Task Analysis, Human Factors, Ethnography, Persona, User Interface, User Scenarios, Analytics, Web Applications, Mobile Applications, Information Design, Flash, Rapid Prototyping
Education
Rice University 2001 — 2006
Ph.D., Human-Computer Interaction
Emory University - Goizueta Business School 2008 — 2011
MBA, Evening Program
The University of Connecticut 1997 — 2001
Bachelor, Individualized Major
Art Center College of Design 2000 — 2000
Graphic and Interaction Design
Rhode Island School of Design 1998 — 2000
Media and Industrial Design
Glastonbury High School 1994 — 1997
Pizza Hut August 2013 - Present
Rackspace, the #1 managed cloud company May 2012 - July 2013
KCI Medical September 2008 - May 2012
AT&T April 2006 - August 2008
AT&T March 2001 - March 2006
AT&T July 2000 - February 2001
Skills
Process Improvement, Excel, Access, Process Development, Forecasting, Budgeting, Budget Analysis, Budget Oversight, Financial Analysis, Corporate Finance, Inventory Management, Asset Management, Cost Allocation, Profitability Analysis, Financial Modeling, Statistics, Qualitative Research, Financial Accounting, Program Management, Project Management, Economics, NPV, IRR, HR Metrics, HRIS, Budgets, Vendor Management, Microsoft Office, PowerPoint, Building Relationships, Microsoft Excel, Strategic Planning, Analysis, Supply Chain, Leadership, Process Simulation, Product Development, Project Planning, CRM, Six Sigma, Visio, Human Resources
Education
Northwestern University 2015 — 2016
Graduate Certificate, Predictive analytics
Ashford University 2011 — 2013
MBA, Finance
The University of Texas at San Antonio 1990 — 1995
BBA, Human Resource Management, Accounting
AT&T September 2015 - Present
McCarthy Burgess & Wolff July 2012 - Present
Against The Grain Music 1997 - Present
Professional Recovery Services April 2011 - November 2011
Dental Care Partners August 2009 - December 2010
Hudson & Keyse LLC 2006 - 2008
Charter One Bank 2002 - 2005
Asset Acceptance November 1998 - July 2001
Skills
Credit, Loans, Banking, Underwriting, Customer Service, Mortgage Lending, Call Centers, Marketing, Outlook, Data Entry, Music Production, Accounts Receivable, Wedding DJ, DJ, Social Media Marketing, Collections, Party Plan, Event Planning, Mortgage, Training, Mortgage Banking, Financial Analysis, Credit Analysis, Foreclosures, Sales, Small Business, Music, Customer Satisfaction, Team Building, Music Industry, Coaching, Sound, Studio Recording, Office Management, Pro Tools, Strategic Planning, Negotiation, Customer Retention, Social Media, Social Networking, Record Labels, Account Management, Entertainment, Marketing Strategy, Event Management
Education
Southern New Hampshire University
Marketing
Ashford University 2011 — 2013
Business
NUANCE March 2013 - Present
Atlanta Quarterback Club July 2011 - Present
The Jerusalem House November 2002 - Present
Locktite Home Security/ ADT September 2010 - November 2011
AT&T September 2009 - September 2010
Miller Brands Distribution October 2007 - September 2009
Eagle Rock/ Budweiser Distribution March 2004 - July 2007
Springfield Corp. September 1997 - July 2004
NAYS 1990 - 1997
Skills
Customer Service, Social Services, Humanitarian Assistance, Help Desk Support, Data Entry, Community Outreach, Microsoft Office, Distribution Center..., Microsoft Word, Teamwork, Non-profits, Social Skills, Fundraising, Youth Mentoring, Computer Repair, Youth Leadership, Customer Satisfaction, Sales, Nonprofits, Software Documentation, Lotus Notes, Cold Calling, Training, System Administration, Access, Social Networking, Time Management, Volunteer Management, Leadership, Call Centers, Team Building, Team Leadership, Management, Merchandising, Troubleshooting, Networking, Windows XP, Windows 7, Outlook, Hands-on Training, Windows, Servers, Operating Systems, Conflict Resolution, Administration, Social Media Marketing, Salesforce.com, Analysis
Education
Ashford University 2012 — 2014
Bachelor of Applied Science (B.A.Sc.), Behavioral Sciences
Ashford University 2012 — 2014
Bachelor of Science, Behavioral Sciences
DeVry University 2009 — 2010
Associate of Arts and Sciences (AAS), Network and System Administration/Administrator
DeVry University 2009 — 2010
Associates of Computer Science, Networking Administration
Palm Beach Lakes High School 1985 — 1989
High School Diploma
Twin Lakes High
Diploma
Nationwide Biweekly Administration December 2013 - Present
Nationwide Biweekly Administration August 2013 - Present
AT&T November 2012 - Present
Teleperformance, USA July 2010 - April 2012
Skills
Customer Service, Public Speaking, Call Centers, Highly motivated..., Product Training, Team Management, Telecommunications, Relationship Marketing, B2B Marketing, Sales&Marketing, Finance, Highly Ambitious, Product Development, Market Analysis, Get the Job Done, Hardwork, Communicaitons, Great Leader, B2C, Competitive Marketing..., Efficent, Diligent, Financial Managment, Budget Forecasts, Relationship Management, Team Building, Building Relationships, Business Strategy, Management, Customer Retention, Networking, Advertising, Customer Satisfaction, Sales, Leadership, Training, Team Leadership, Time Management, Account Management, Sales Presentations, Hiring, Sales Management, Employee Training, Solution Selling, Interviews, Marketing Strategy, Direct Marketing, Wireless
Education
Ashford University 2011 — 2013
Master of Business Administration (MBA), Specialization in Marketing
Wright State University
Organizational Leadership
AT&T April 2015 - Present
AT&T August 2013 - April 2015
Centex Systems Support Services September 2011 - August 2013
Dell September 2010 - September 2011
Affordable Heating and Cooling October 2005 - October 2010
Au Rui Ta Education April 2003 - October 2005
US Army August 1999 - April 2003
Skills
Project Management, Leadership, Integration, Active Directory, Software Documentation, Security, Project Planning, Change Management, IT Project+, Microsoft Office, Management, Resource Management, EMR, Human Resources, Proposal Generation, Marketing Communications, Coaching, Product Development, InDesign, Salesforce.com, Prezi, Technical Documentation, Executive Reporting, WordPress, Captivate, Capacity Planning, Agile Project Management, ITIL v3 Foundations..., MCDST, CompTIA A+ Certification, Training, HTML, HTML5, CSSS, Analysis, Program Management, Process Improvement, Strategic Planning
Education
Ashford University 2010 — 2012
Master of Business Administration (MBA), Information Technology Project Management
Ashford University 2006 — 2010
Bachelor of Arts (B.A.), Organizational Management
AT&T Production Manager/Comuter Digitizer EmbroideryPromotional Xpressions LLCAugust 2002 - January 2007
Education
Art Institute of Pittsburgh 2011 — 2017
In progress, Graphic Design
Heidrick & Struggles July 2012 - April 2013
Heidrick & Struggles January 2011 - July 2012
Xerox November 2009 - January 2011
Xerox August 2006 - October 2009
PII 2005 - 2006
General Electric 2004 - 2005
Target 1999 - 2005
AT&T 2004 - 2004
Skills
Invoicing, Process Improvement, Microsoft Excel, Microsoft Office, Organization, Leadership, Outlook, Team Leadership, Workshop Facilitation, Training, Customer Service, Sales, Financial Analysis, Data Analysis, PeopleSoft, Cross-functional Team..., Business Process..., Six Sigma, Accounts Receivable, Coaching, Data Entry, Account Reconciliation, Financial Reporting, Salesforce.com, Team Building, Account Management, Marketing, Auditing, Access, Accounting, Human Resources
Education
Ellis University 2009 — 2010
BS, Business Communication
Ashford University 2000 — 2002
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
AT&T Mobility October 2010 - Present
AT&T January 2009 - October 2010
AT&T March 2005 - January 2009
AT&T December 2002 - March 2005
Southwestern BellTelephone August 2000 - December 2002
Marillac November 1999 - August 2000
Atwood Publishing September 1999 - August 2000
Synchron Communication October 1998 - August 1999
Oshman's SuperStore August 1997 - October 1998
Famous Footwear August 1994 - August 1997
Skills
DSL, MPLS, VoIP, Wireless, ATM networks, Ethernet, IP, T1, Computer Network..., Telecommunications, Switches, Networking, Solaris, WAN, UMTS, DNS, Routers, Frame Relay, Broadband, CCNA, GSM, LTE, Servers, SS7, Network Engineering, Managed Services, Cisco Technologies, Call Centers, VMware, Telephony, LAN-WAN, BGP, Troubleshooting, Network Design, 4G, IPTV, OSPF, Network Architecture, Routing, SIP, System Deployment, Technical Support, Wireless Networking
Education
Ashford University 2009 — 2011
MBA, Information System
DeVry University 1997 — 2000
B.S, Telecommunication Management
Washburn University 1987 — 1993
B.A, Management
AT&T March 2014 - Present
WIS International 2013 - Present
Hallmark Cards February 2009 - August 2011
RKF Merchandising January 2007 - February 2009
Davidson County Community College April 2006 - January 2007
Domino's Pizza September 2000 - August 2004
Indicor, Inc July 1999 - March 2001
Clinton Press, Inc. August 1997 - October 2000
Food Lion August 1997 - June 1999
Skills
Customer Service, Public Speaking, Marketing, Microsoft Office, Retail, Merchandising, Program Management, Operations Management, Sales, Account Management, Leadership, Social Networking
Education
University of Phoenix 2012 — 2015
Bachelor of Science (BS), Computer Software Engineering/Information Systems, 3.47
Ashford University 2008 — 2010
BBA, Business Adminstration/Human Resource Management
Davidson County Community College 2004 — 2006
AS, Elementary Education
Page High School 1995 — 1997
High School Diploma
AT&T Mobility September 2005 - Present
AT&T September 2005 - December 2007
Community Fellowship Church August 1996 - June 2006
Metropolitian Organization To Counter Sexual Assault June 2003 - June 2005
Education
Ashford University 2009 — 2012
BA, Organizational Management
Six Sigma 2009 — 2010
Green Belt
Cornerstone of Faith 1999 — 2004
Social Work Pastoral Theology
Bright House Networks October 2013 - Present
Mountaintop Community Church May 2013 - October 2013
Personnel Board of Jefferson County April 2012 - April 2013
Qualxserv July 2009 - December 2012
Jefferson County Commission September 2010 - March 2012
IBM Global Services December 2009 - September 2010
AT&T November 2009 - September 2010
KPS Group, Inc. July 2008 - April 2009
Vulcan Materials Company June 2007 - March 2009
Northwest Airlines May 2006 - January 2007
Skills
VMware, VMware Server, Networking, Network Administration, Windows 7, Windows Vista, Windows 2000, Microsoft Office, Active Directory, Microsoft Exchange, VPN, XP, DNS, TCP/IP, Windows Server, DHCP, Troubleshooting, Windows, Technical Support, System Administration, Access, SharePoint, Routers, Switches, Windows XP, Hardware, Microsoft SQL Server, Blackberry Enterprise..., Data Center, Testing, Printers, Servers, Information Technology, Operating Systems, Computer Hardware
Education
Ashford University 2010 — 2011
MBA, Information Systems
Troy University 2008 — 2009
BSC, Computer Science
University of Alabama at Birmingham 2002 — 2006
BSEE, Electrical & Computer Engineering
Institute of Management and Technology, Enugu. 1997 — 1998
Associates, Electrical/Electronics Enginnering
St. Charles Special Science School, Onitsha, Anambra 1994 — 1996
BSAB 2012 - Present
AT&T April 2014 - September 2014
T-Mobile November 2013 - March 2014
AT&T February 2013 - May 2013
AT&T August 2012 - November 2012
Presidio March 2012 - May 2012
T-Mobile May 2011 - March 2012
Amdocs October 2010 - May 2011
T-Mobile August 2007 - December 2010
T-Mobile April 2002 - August 2007
Skills
SQL, Solaris, HP-UX, XML, Operating Systems, XP, Windows Server, HTML, Windows 7, VMware ESX, C, Scripting, Windows Vista, Resource Management, Enterprise Architecture
Education
Ashford University 2009 — 2012
Under Graduate, Sociology
Bellevue College 2007 — 2008
Social Science
LWTC 1995 — 1999
Business, Accounting & Computer Science
AT&T May 2014 - Present
FedEx June 2014 - August 2014
The Coca-Cola Company October 2012 - June 2014
Macy's October 2012 - October 2012
AAFES June 2011 - August 2012
US Department of Defense January 2010 - March 2011
AAFES January 2008 - June 2008
Sears, Roebuck and Co. July 2007 - December 2007
Skills
Typing, Logistics, Strategic Planning, Visual Merchandising, Merchandising, Forklift Operator, Charismatic Leadership, Financial Analysis, Warehousing, Inventory Control, Teamwork, Retail, Accounts Receivable, Accounts Payable, Customer Service, Troubleshooting
Education
Ashford University 2009 — 2010
Business Administration and Management, General
Seventy First High School 2003 — 2007
Kayak Myak Rentals LLC 2014 - Present
Elgin Community College August 1998 - Present
Colfer Consulting 1998 - Present
AT&T 2000 - 2009
Skills
E-Learning, Instructional Design, Higher Education, Telecommunications, SDLC, Leadership, Software Documentation, Adult Education, Team Leadership, Training, Team Building, Change Management, Program Management, Staff Development, Analysis
Education
Ashford University 2009 — 2010
MA, Teaching and Learning with Technology
Elgin Community College 2009 — 2010
Certificate, Web Design
Judson University 1997 — 2001
BA, Leadership & Management
Elgin Community College 1994 — 1999
Associate, Computer Science
Breakthrough Technology Group (BTG) October 2014 - Present
BCDR 2013 - October 2014
BCDR Solutions March 2013 - September 2014
Wholesale Carrier Services, Inc. April 2011 - August 2012
AT&T November 2009 - November 2009
AT&T Southeast January 1999 - November 2009
Broward County Government and Education January 1999 - January 2005
BellSouth January 1999 - January 2005
all local and county government January 1999 - January 2005
BellSouth Miami and Sunrise January 1992 - January 1999
Skills
Telecommunications, MPLS, Managed Services, VoIP, Unified Communications, Wireless, Telephony, IP, Co-location, Solution Selling, Ethernet, Private Line
Education
Ashford University 2009 — 2013
Bachelor's, Business Admin specialty Project Management
miami palmetto 1969 — 1972
Godman Guild Association May 2014 - September 2014
AT&T November 2013 - March 2014
EdisonLearning January 2013 - March 2014
Skills
Teaching, Nonprofits, Community Outreach, Program Development, Curriculum Development, Public Speaking, Leadership, Coaching, Team Building, Customer Service, Event Planning, Recruiting, Early Childhood...
Education
Ashford University 2013 — 2017
Bachelor of Arts (B.A.), Behavioral Sciences
GlobalTranz July 2015 - Present
RevUp Corp March 2012 - Present
Parker and Lynch May 2014 - March 2015
ProVision Wealth Strategists September 2013 - May 2014
Professional Consulting Engagements August 2008 - March 2012
AT&T 1997 - 2001
TechSoft Systems January 1989 - June 1991
Wang Labs January 1987 - December 1989
Skills
Team Leadership, Account Management, Building Relationships, Sales Management, Global Management, Strategic Planning, Direct Sales, Executive Management, Financial Analysis, Profit & Loss Management, Inside Sales, Customer Service, Negotiation, Management, Business Development, Leadership, Contract Negotiation, Human Resources, Selling, Sales, Income Statement, Change Management, Marketing, Team Building, Networking, Coaching, Salesforce.com, Sales Process, Operations Management, Marketing Strategy, Cross-functional Team..., Strategy, Start-ups, Product Development, Management Consulting, P&L Management, Training, Entrepreneurship, Consulting, Strategic Partnerships, Leadership Development, CRM, New Business Development, Business Planning, Time Management, Business Strategy, Finance, Organizational..., Recruiting, Small Business
Education
Ashford University 2009 — 2010
MBA, Business - Global Management & Human Resourse Management
Central State University 1983 — 1987
Yes, Businsess of Administration with a concentration in Finance
United Reporting - Crime Beat News October 2011 - Present
Gold Country Times October 2011 - Present
Ken Kiunke Fine Arts March 2011 - Present
AT&T February 2000 - May 2011
Digital Graphics Advantage January 1997 - January 2000
Digital Graphics Advantage (AT&T Advertising Solutions) October 1995 - June 1997
Ken Kiunke Illustration & Design June 1986 - October 1995
Disneyland September 1981 - October 1995
Skills
Photoshop, Coaching, Illustrator, Publishing, Illustration, Art Direction, Graphics, Editorial, Magazines, Newsletters, Blogging, Editing, Writing, Creative Writing, Advertising, Graphic Design, Logo Design, Adobe Creative Suite, Adobe Acrobat, Typography, Copy Editing, Layout, Video, Online Advertising, Digital Media, Art, InDesign, Journalism, SEO, WordPress, Copywriting, Web Design, Storytelling, Facebook, Creative Direction, Social Media Marketing, Press Releases, Books, Photography, Social Media, Image Editing, QuarkXPress
Education
Art Center College of Design 1982 — 1986
Bachelor of Fine Arts, Illustration
Fullerton College 1979 — 1982
Bank of America Merchant Services August 2014 - Present
AT&T May 2013 - March 2014
Comcast Business Class October 2012 - May 2013
Bank of America Merchant Services April 2012 - October 2012
TransFirst July 2010 - April 2012
Sprint August 2009 - August 2010
Olmsted National Bank October 2008 - August 2009
MeriCap Credit Corporation January 2008 - August 2008
Dave Syverson Truck Center April 2006 - January 2008
CitiFinancial Auto March 2004 - April 2006
Skills
Negotiation, Customer Service, Loans, Account Management, Sales Management, Relationship Development, Client Acquisition, Contract Negotiations, Sales Operations, Customer Satisfaction, Training, Customer Acquisition, Telecommunications, E-commerce, Strategic Planning, New Business Development, Solution Selling, Insurance, Cold Calling, Sales Process, Salesforce.com, Marketing Strategy, Strategic Partnerships, Management, Direct Sales, Selling, Sales Presentations, Process Improvement, Marketing, Credit, Financial Analysis, Business Development, B2B, Recruiting, Contract Negotiation, Sales, Team Leadership, Customer Retention, Coaching, Retail, Selling Skills, Team Building, Forecasting, CRM, Business Planning, Call Center, Employee Training, Leadership, Banking, Lead Generation
Education
Colorado State University 2012 — 2014
Master of Arts (M.A.), Organizational Leadership
Dale Carnegie 1989 — 2012
Ashford University 2008 — 2011
Business Management, Organizational Management
Minnesota Bankers Association 2009 — 2009
Principles of Banking, Commercial Lending & Compliance Training
University of Phoenix 2003 — 2004
Business Management
AT&T October 2010 - Present
Ace of Hearts Photography March 2010 - Present
Skills
Microsoft Excel, Microsoft Word, Nikon, OS X, Sales, Customer Service, Lightroom, PowerPoint, Portraits, Microsoft Office, Photoshop, Customer Satisfaction, Graphic Design, Social Media, Photography, Adobe Creative Suite, Mac, Image Editing
Education
Art Institute of Pittsburgh 2009 — 2012
Photography
Personal Touch Home Care October 2011 - Present
Caring Professionals Homecare Inc. June 2006 - October 2011
TRAVEL SERVICE COMPANY, Brooklyn, NY July 2005 - March 2006
INTERNATIONAL TRANSPORTATION May 2004 - July 2005
Ademco (Far East) Pte Ltd December 2000 - April 2004
AT@T September 1998 - November 1999
Avon May 1998 - September 1998
RUSK INSTITUTE May 1997 - May 1998
Skills
OS/390, Xpediter, Intertest, DFSORT, MVS/ESA, QAD, QA Testing, Testing, Regression Testing, Software Quality..., IBM Mainframe, Production Support, COBOL, Mainframe, CICS, JCL, FTP, SDLC, PGM support..., PGM specifications, SQL DB2, Oracle SQL, Databases
Education
ASA Institute of Business and Computer Technology 1996 — 1998
Bachelor of Computer Science, Computer/Information Technology Administration and Management
Kharkov University in the Ukraine 1977 — 1982
Bachelor's degree, Mathematics and Computer Science
Holland America Line April 2013 - Present
LG Consulting January 2012 - April 2013
AT&T October 2010 - January 2012
Microsoft Project Manager - Contract October 2009 - September 2010
BluWater Consulting February 2008 - September 2009
Volt Workforce Solutions February 2005 - November 2007
Nordstrom December 2001 - September 2004
Skills
Program Management, Customer Relations, Call Center, Vendor Management, Customer Service, Outsourcing, Contract Negotiation, Scheduling, Strategic Planning, Budgeting, Change Management, Process Improvement, Negotiation, E-commerce, Budgets, Management, Project Management, Strategy, Leadership, Integration, Training, CRM
Education
ArtCenter College of Design
BFA, Commercial Arts
Newport Harbor High School
ADAPTURE March 2014 - Present
AT&T November 2012 - March 2014
Cox Enterprises September 2006 - November 2012
AT&T (Bellsouth) 2000 - 2005
Center for Total Access 2000 - 2000
Skills
Six Sigma Green Belt, Six Sigma, Security, Information Security, Cloud Computing, Disaster Recovery, Checkpoint Firewalls, Fortinet Firewalls, Palo Alto Firewalls, Cisco ASA Firewalls, Juniper SRX Firewalls, Project Management, Network Architecture, Cisco Technologies, Checkpoint, Firewalls, Program Management, Fortinet, Networking, ASA, ITIL, Data Center, Windows Server, Juniper, Troubleshooting, PMP, Vulnerability Assessment, Network Security, IT Management, Information Security..., System Administration, Active Directory, SDLC, Integration, Information Technology, Enterprise Architecture, Computer Security, VMware, Virtualization, Packet Capture
Education
Ashford University 2011 — 2013
Organizational Management
Campbell University 1990 — 1992
North Augusta Senior High 1984 — 1986
Lenovo February 2006 - Present
IBM July 2000 - February 2006
AT&T July 1998 - July 2000
Skills
Management, Sales, Team Leadership, Cross-functional Team..., Account Management, Customer Service, Program Management, Process Improvement, Talent Acquisition, Training, Problem Solving, Project Analysis, Salesforce.com, Project Management, Vendor Management, Computer Hardware, Leadership, Team Building, Customer Satisfaction, Analysis, Negotiation, Business Process..., Solution Selling, New Business Development, Business Analysis, Sales Management, Product Management, Contract Negotiation, Business Strategy, Communication, Change Management, People-oriented, Visionary, Curriculum Development, Empathy, People Skills, People Development, Cloud Computing, Strategy, Six Sigma, PMP, Product Marketing, SaaS, CRM, Enterprise Software, Security, Direct Sales, Sales Operations, Outsourcing, Channel Partners
Education
Ashford University 2010 — 2015
Bachelor of Arts (B.A.), Major: Applied Behavioral Science Minor: Gerontology, 3.97
TeachPath Training Group 2013 — 2013
Completed PMP Training, Project Management
CAR Clinic March 2012 - Present
BNI Mid America 2015 - 2015
AT&T October 2008 - March 2012
AT&T June 2007 - September 2008
AT&T October 2004 - May 2007
AT&T August 2003 - September 2004
AT&T October 2001 - July 2003
Promo Edge 2000 - 2001
Skills
Project Management, Six Sigma, Selling Skills, Customer Service..., Call Center, Telecommunications, Cross-functional Team..., Vendor Management, Wireless, Customer Experience, Process Improvement, Customer Satisfaction, Call Centers, Management, Leadership, Training, Customer Service, CRM, Team Leadership, Service Delivery, Sales, Project Planning, Team Building
Education
Ashford University 2011 — 2013
Bachelor, Human Resources
Harper College 2008 — 2010
Associate of Arts, Business
AT&T April 2005 - Present
Skills
Mobile Devices, Telecommunications, Call Centers, Direct Sales, Customer Service, Troubleshooting, Microsoft Office, Team Building, Leadership, Team Leadership, Team Motivation, Training, Mentoring, Outlook, Microsoft Excel, Microsoft Word, Self Learning, New Hire Orientations, New Hire Training, High Energy Level
Education
Ashford University 2014 — 2015
Bachelor’s Degree, Non-Profit/Public/Organizational Management
Point Arena High School 1999 — 2003
High School
Ashford University November 2012 - Present
Ashford University May 2011 - November 2012
Ashford University June 2009 - May 2011
AT&T 2006 - 2009
Skills
Military, Event Planning, Strategic Planning, Instructional Design, Higher Education, Higher Education..., Higher Education..., Distance Learning, Career Counseling, Career Education, Leadership, Team Leadership, Management, Training, Employee Training, Coaching, Job Coaching, Job Evaluation, Microsoft Office, Fundraising, Analysis, Project Management, Public Speaking, Leadership Development, Staff Development, Adult Education, Career Development, E-Learning, Team Building, Customer Service, Customer Retention, Conflict Resolution, Admissions, Recruiting, Student Recruiting, Enrollment Management, Organizational..., Student Financial Aid
Education
Ashford University 2009 — 2014
Master of Arts (M.A.), Teaching and Learning w. Technology
Ashford University
Bachelor of Arts (BA), Sociology
Cox Automotive Inc. November 2013 - Present
AutoTrader.Com December 2011 - November 2013
Cox Communications July 2011 - December 2011
Carter's 2008 - 2011
AT&T 2005 - 2008
Skills
SDLC, Integration, Business Analysis, Business Intelligence, Visio, Data Warehousing, Vendor Management, Business Process, Software Project..., Requirements Analysis, Process Improvement, IT Strategy, Requirements Gathering, Project Management, Data Modeling, Program Management
Education
Ashford University
Master of Business Administration (M.B.A.)
University of Louisiana at Monroe
BBA
Daiichi Sankyo, Inc. June 2014 - Present
Ashford University October 2011 - May 2014
Ashford University July 2010 - October 2011
Ashford University April 2009 - July 2010
AT&T 2008 - 2009
Skills
Building Relationships, Online Enrollment, Management, Relating to Clients, Higher Education, Leadership, Coaching, Admissions, Training, Staff Development, Public Speaking, Leadership Development, Career Counseling, Enrollment Management, E-Learning, Distance Learning, Team Leadership, Adult Education, Team Building, Student Recruiting, Career Development, CampusVue, Recruiting, Instructional Design, Resume Writing, Conflict Resolution, Sales, Student Financial Aid, Campus, Student Affairs, Pharmaceutical Sales, Relationship Building
Education
Ashford University 2009 — 2011
Master's degree, Organizational Management
Southeast Missouri State University
Bachelor's degree, General Studies
T-Mobile June 2015 - Present
AT&T March 2014 - March 2015
Brandsmart USA February 2013 - March 2014
Sears Holdings Corporation January 2012 - February 2013
Skills
Direct Sales, Consumer Electronics, Military Training, Military Experience, Sales Presentations, Technical Support, Creative Writing, Creative Problem Solving
Education
Ashford University 2013 — 2016
Bachelor's Degree, Public Relations and Marketing, 3.0
Thomas P. Miller and Associates September 2015 - Present
Launch Local June 2015 - September 2015
AT&T April 2014 - May 2015
Globex Corporation October 2012 - January 2014
Youngstown State University Center for International Studies and Programs February 2011 - May 2012
Simply United Together August 2011 - February 2012
Skills
Design Documents, Copy Editing, Content Development, Office Administration, Public Speaking, Technical Writing, Fax, Curriculum Development, Proofreading, Data Entry, Editing, Instructional Design, Creative Writing, Microsoft Excel, Event Planning, Newsletters, Program Management, Web Content, Social Networking, Research, Feature Articles, Copywriting, AP Style, Microsoft Publisher, Program Development, Adobe Acrobat, Higher Education, Microsoft Word, PowerPoint, Social Media, Microsoft Office, Nonprofits, Public Relations, Community Outreach, Customer Service
Education
Capella University 2014 — 2017
Masters in Nonprofit Management, Nonprofit Management and Leadership
Ashford University 2012 — 2014
Master of Art in Education/ Curriculum and Instruction, Curriculum and Instruction
Youngstown State University 2008 — 2012
Bachelor of Arts (BA), English/ Professional Writing and Editing
Apple September 2014 - 2015
AT&T September 2011 - September 2013
Citi September 2008 - December 2010
Whole Foods Market September 2007 - March 2008
Skills
Customer Service, Sales, Microsoft Office, Microsoft Word, Sales Management, Teamwork, Strategic Planning, Time Management, Team Leadership, Technical Knowledge, Leadership, Persuasive Speaker
Education
Grand Canyon University 2015 — 2019
Childhood Education and Specail Education (Dual Major)
Ashford University 2014 — 2015
Eary Childhood Development, 3.7 GPA
Aon Hewitt March 2014 - Present
Enova International February 2010 - September 2012
AT&T February 2004 - March 2009
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, Leadership
Education
Ashford University 2015 — 2018
Bachelor of Education (B.Ed.), Secondary Education and Teaching
AT&T March 2015 - Present
Union Bank September 2014 - March 2015
Bank of America February 2013 - August 2014
DIRECTV November 2011 - February 2013
Super Q Gourmet & Dorm 2 Dorm November 2007 - December 2011
Skills
Process Improvement, Strategic Planning, Organizational..., IT Portfolio Project..., Leadership Development, Change Management, Software Development..., Project Management, Risk Management, Social Media, Vendor Management, Project Portfolio..., Management, Program Management, Business Process, PMO, SharePoint, Microsoft Project, Consulting, Leadership, SDLC, CRM
Education
Ashford University 2010 — 2011
Master's Degree, Organizational Management / Project Management Specialization
San Diego State University 2003 — 2007
Degree obtained: Bachelor of Arts Degree, Communication
It Works Global April 2013 - Present
AT&T May 1991 - Present
Skills
Telecommunications, Wireless, Call Center, Telephony, Managed Services, Vendor Management, Team Leadership, Account Management, Customer Service, Team Building, Cross-functional Team..., Process Improvement, Project Management, Sales, VoIP, Customer Retention, Call Centers, Customer Satisfaction, Troubleshooting, Product Management, Direct Sales, Networking, Salesforce.com, Customer Experience, Sales Operations, Solution Selling, Management, Mobile Devices, Training
Education
Ashford University 2009 — 2010
Business Admin, Psychology
m1six January 2005 - Present
younity (Entangled Media Corp.) April 2013 - October 2014
Boom Financial, Inc. February 2008 - January 2013
Sennari March 2007 - December 2008
Air2Web December 2005 - March 2007
Web.com August 2004 - November 2005
Telscape Communications August 2002 - January 2004
Epoch Internet March 2000 - April 2002
Verizon April 1999 - March 2000
AT&T June 1996 - March 1999
Skills
Product Management, Start-ups, Product Marketing, Mobile Devices, Digital Marketing, E-commerce, Strategy, Online Marketing, Integrated Marketing, Business Development, Strategic Partnerships, Product Development, Lead Generation, Entrepreneurship, CRM, Digital Strategy, Mobile Applications, Marketing Strategy, Telecommunications, Management, Leadership, Online Advertising, Mobile Marketing, Marketing, Business Strategy, Marketing Communications, Market Research, Marketing Management, Go-to-market Strategy, Strategic Planning, Global Marketing, Hispanic Marketing, Business Modeling, Customer Segmentation..., Innovation Management, Product Design, Product Innovation, Customer Value..., User Experience Design, Brand Development, Messaging, Lean Business Processes, Product Launch, Content Development, Digital Media, SEO, App Store, Strategic Alliances, General Management, Team Building
Education
Stanford, USC & Art Center College of Design 2013 — 2013
Art Center College of Design 1994 — 1996
In conjunction with USC MBA
University of Southern California - Marshall School of Business 1994 — 1996
MBA
Stanford University 1987 — 1991
BS
Massachusetts Institute of Technology 1900 — 1900
Northwestern University - Kellogg School of Management 1900 — 1900
Visiting Graduate Student
USDA April 2015 - Present
USDA January 2014 - April 2015
TSA April 2012 - January 2014
TSA July 2011 - April 2012
AT&T February 2011 - July 2011
AT&T October 2008 - February 2011
AT&T January 2005 - October 2008
Skills
Customer Service, Administrative..., Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Event Planning, Government, Access, Public Speaking, Data Entry, Teamwork, Strategic Planning, Program Management, Sales Operations, Social Networking, Time Management, Research, Leadership, System Administration, Administration, Outlook, Sales, Troubleshooting, Team Leadership, Training, Analysis, Budgets, Customer Satisfaction, Marketing, Policy, Human Resources, Fundraising, Management, Social Media, Security, Public Relations, Team Building, Office Management, Editing, Negotiation, Event Management
Education
Ashford University 2015 — 2019
Business Administration/ Human Resource Management
AT&T January 1995 - Present
Skills
CRM, Call Centers, Cross-functional Team..., Customer Experience, Customer Satisfaction, Mobile Devices, Outsourcing, Performance Management, Product Management, Service Delivery, Team Leadership, Team Management, Telecommunications, Vendor Management, Wireless, BPO
Education
Ashford University
Bachelor of Business Administration (BBA), International Business
Daphne High School
AT&T September 2014 - Present
Clinton Lumberkings April 2014 - September 2014
Washington National Insurance Company May 2014 - August 2014
Ashford University August 2010 - May 2014
Hitters Sportsplex December 2008 - August 2010
Skills
Marketing, Social Media Marketing, Facebook, Social Media, Social Networking, Customer Service, Event Planning, Microsoft Excel, Microsoft Office, Public Speaking, Student Recruiting, Admissions, PowerPoint
Education
Ashford University 2010 — 2014
Bachelor of Business Administration (B.B.A.), Human Resource Management and International Management, 3.73 GPA
AT&T December 2006 - December 2010
Education
Asheville-Buncombe Technical Community College 2013 — 2015
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Mid State Orthopaedic & Sports Medicine Center, Inc. January 2013 - Present
Peggy's Homemade Pizza February 2012 - Present
CenturyLink December 2012 - January 2013
By-Pass Express Lube, LLC. May 2011 - May 2012
First Baptist Child Development Center August 2010 - April 2011
AT&T May 2010 - July 2010
Verizon Wireless July 2009 - December 2009
Alltel August 2008 - July 2009
rSolutions Corporation August 2007 - August 2008
Cinemark May 2006 - August 2007
Skills
Customer Service, Social Media, Social Networking, Microsoft Office, Customer Satisfaction, Office Management, Typing, Art, Fluent English, Advertising, Mergers, Organization, Microsoft Word, Flyers, Animal Behavior, Animal Work, Health Insurance, Appointment Scheduling, Medical Transcription, Communication, Microsoft Excel, Public Speaking
Education
Ashford University 2011 — 2015
Bachelor of Arts, Applied Linguistics, Psychology, Junior
The Hand Up Project November 2014 - Present
Sesame Communications August 2014 - April 2015
Onvia February 2009 - August 2014
AT&T October 2007 - December 2008
Skills
Microsoft Office, Negotiation, Coaching, Consultative Selling, Customer Relations, Account Management, Customer Service, Selling, Lead Generation, Sales Process, B2B, Training, Product Marketing, Solution Selling, Creative Problem Solving, Leadership, Government Procurement, Government, Direct Sales, CRM, Sales Operations, Customer Retention, Salesforce.com, Sales Presentations, SaaS, Strategic Partnerships, Business Development, Sales, Strategic Planning, Online Advertising, SEO, SEM, PPC Bid Management, Social Media, Cold Calling, Online Marketing, Email Marketing, Sales Management, New Business Development, Competitive Analysis, Strategy, E-commerce, Marketing Strategy, Analytics, Marketing, Advertising, Customer Satisfaction, Contract Negotiation, Key Account Management, Partner Management
Education
Art Institute of Seattle 1994 — 1999
Bachelor's degree, Photography
The Austin Group Executive Search, LP 2015 - Present
Keller Williams - Premier September 2012 - 2015
AT&T September 2000 - May 2012
Compaq Computer Corporation January 1997 - September 2000
Skills
Sales, Real Estate, Marketing, Negotiation, Team Building, Customer Service, Project Management, Outlook, Team Leadership, Budgets, Microsoft Word, Microsoft Excel, PowerPoint, Microsoft Office, English, Photoshop, Research, Project Planning, Contract Negotiation, Windows, Microsoft Publisher, Management, First Time Home Buyers, Residential Homes, Sellers, Strategic Planning, Dropbox, Box.net, Organizational..., New Hire Orientations, Teaching Adults, Presentation Skills, Technical Presentations, Graphic Design, Social Networking, Professional Services, New Home Building, EHS, Office Administration, Web Design, Web Development, Web Project Management, Coaching & Mentoring, Technical Subject Matter, Networking, Administrative..., Statistical Data..., Project Status Reporting, Employee Training, Process Improvement
Education
Ashford University
Marketing and Organizational Management
Champions School of Real Estate
Real Estate Sales Person
Houston Community College
Fine Arts
AT&T September 2013 - July 2015
AT&T Mobility August 2010 - September 2013
AT&T Mobility May 2007 - August 2010
Sears, Roebuck and Co. February 2005 - September 2007
United States Marine Corps August 1998 - March 2003
Skills
Customer Retention, Wireless, Direct Sales, Customer Experience, Customer Satisfaction, Telecommunications, Sales, Sales Operations, Retail Sales, Cold Calling, Account Management, Sales Management, Sales Process
Education
Ashford University 2012 — 2013
Master's degree, Organizational Management/Leadership
Ashford University 2010 — 2012
Bachelor's degree, Communication and Media Studies
Riverside Community College 2003 — 2004
Associate of Arts (A.A.), General Studies
J7 Management Consulting August 2008 - Present
HBO March 2015 - Present
Empower LA Council (GHSNC) October 2009 - Present
Activator Pictures June 2014 - July 2015
SAG-AFTRA January 2010 - January 2015
HMMA January 2009 - June 2013
AT&T July 2004 - August 2010
Skills
Film Production, Sales, Television, Short Films, Entertainment, Marketing, Photography, Acting, Marketing Strategy, Public Speaking, Advertising, Music, Film, Leadership, Sales Management, Feature Films, New Business Development, Video Production, Independent Film, Motivation, New Media, Management, TV Host, Motivational Speaking, Final Cut Pro, Social Media Marketing, Social Media, Marathon, Bicycle, Teacher Training, Web Design, Digital Photography, Film Editing, Modeling, Video Editing, Comedy, Theatre, Camera, Drama, Social Networking, Fundraising
Education
Ashford University 2007 — 2009
Management, PR & Marketing
Moorpark College 1998 — 2004
Associates of Arts, Film
Virginia College July 2013 - Present
Sentinel Offender Services, LLC November 2012 - August 2013
AT&T November 2010 - June 2012
Skills
Typing, Research, Customer Service, Internet, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Social Networking, Networking, Office Administration, Proofreading, WordPress, CampusVue
Education
Ashford University 2012 — 2013
Master of Arts (MA), Higher Education/Higher Education Administration
Georgia College and State University 2006 — 2009
Bachelor of Science (BS), Psychology
Wells Fargo June 2014 - Present
Lowe's Corporate November 2013 - May 2014
Castle Branch, Inc. September 2012 - May 2013
AT&T June 2007 - August 2012
Guistizia December 2005 - May 2007
AirGate PCS July 2000 - November 2002
Sprint June 1999 - July 2000
Robert Half International October 1996 - June 1999
Datastream Systems, Inc August 1993 - September 1996
Skills
Business Analysis, Telecommunications, Project Management, Business Strategy, Networking, Testing, System Administration, Requirements Gathering, Sales, Consulting, Information Technology, SDLC, Clarity
Education
Georgia State University 2004 — 2005
Bachelor of Science (BS), Business Administration and Management, General, 3.6
Asheville-Buncombe Technical Community College 1993 — 1995
Associate of Science (AS), Computer Science
Forest Lake UMC May 2014 - Present
AT&T February 1988 - Present
Lakeview United Methodist Church October 2008 - August 2013
First United Methodist Church, Birmingham, AL August 2006 - September 2008
Columbiana United Methodist Church January 2001 - November 2005
Skills
Musicians, Speed Reading, Accounting, Team Management, Microsoft Excel, Microsoft Office, Technology Integration, Graphic Design, Performing Arts, Management, Team Leadership, Leadership, Public Speaking, Strategic Planning, Call Centers, Team Building, Leadership Development, Customer Experience, Change Management, Troubleshooting, PowerPoint, Software Documentation, Project Management, Outlook, Volunteer Management, Training, Teaching, Financial Analysis, Process Improvement, Analysis, Music, Microsoft Word, Coaching, Vendor Management
Education
Asbury Theological Seminary 2002 — 2005
Certificate of Christian Studies
Middle Tennessee State University 1974 — 1978
Bachelor of Business Administration (B.B.A.), Accounting and Computer Science
AT&T April 2010 - Present
AT&T January 2009 - April 2010
AT&T July 2008 - December 2008
AT&T January 2008 - June 2008
AT&T May 2007 - December 2007
AT&T February 2001 - May 2007
Meijer July 1999 - February 2001
Somerset Pontiac/GMC and Saturn of Lakeside August 1998 - July 1999
Skills
Microsoft Excel, Microsoft Word, Telephony, Telecommunications, Call Center, Call Centers, Management, Integration, Project Management, Leadership, Change Management, Networking, Process Improvement, Access, Performance Management, Analysis, Vendor Management, VoIP, Wireless
Education
Macomb Community College 1997 — 2001
Criminal Psychology, Marketing, and Business Managemement
Ashford University
Bachelors of Organizational Management (Focus on Engineering Studies), Industrial Engineering
Pinnacle Consulting Solutions, Inc. August 2014 - Present
Career Education Corporation November 2009 - November 2014
AT&T April 2000 - September 2007
Verson February 1998 - April 2000
United Way of Metropolitan Chicago February 1997 - February 1998
Skills
Customer Service, Customer Satisfaction, Customer Experience, Call Center, Customer Retention, Team Leadership, Peer Leadership, Consultative Sales..., Leadership, Mentoring, Training, Peer Mentoring, Peer Education, Project Management, Outlook, Microsoft Word, Microsoft Excel, Microsoft Office, Analytical Reasoning, Conflict Resolution, Team Building, Staff Development, Critical Thinking, Telecommunications, Telephone Skills, Data Entry, Client Rapport, Telecommunications..., PowerPoint, Troubleshooting, Youth Leadership, MS Project, Invoicing, Youth Programs, Coaching, ACIS, ASON, Youth Mentoring, Technical Support, Vendor Management, Order Processing, Order Management, Result Oriented, Achieving Measurable..., Windows, Time Management, Call Centers, Teamwork
Education
Ashford University 2009 — 2010
MBA, Master in Business Administration
Ashford University 2007 — 2009
Bachelor of Art, Organizational Management
Chicago State University 1998 — 2003
Business/Commerce, General
Hillcrest
AT&T January 2008 - Present
AT&T May 1999 - January 2008
AT&T December 1988 - May 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Teaching, Public Speaking, Management, Team Building, Training, Leadership, Strategic Planning, Program Management
Education
Ashford University 2010 — 2014
Bachelor’s Degree, Communication
Ashford University 2010 — 2014
Bachelor’s Degree, Organizational Management
Caring for Children March 2014 - Present
Meals On Wheels of Asheville and Buncombe County, Inc. February 2007 - March 2014
Sims & Steele March 2005 - January 2007
Advanced Business Equipment June 2003 - August 2004
AT&T July 2000 - June 2003
Skills
Non-profits, Public Relations, Press Releases, Grant Writing, Fundraising, Volunteer Management, Marketing Communications, Writing, Social Media, Copywriting, Special Events, Brochures, Event Planning, Event Management, Newsletters, Customer Relations, Photography, Proposal Writing, Publicity, Donor Relations, Annual Giving, Grants, Nonprofits, Social Networking, Community Outreach, Program Development, Philanthropy, Strategic Communications, Public Speaking, Computers, Computer Proficiency, Program Management, Management, Online Marketing, Customer Service
Education
Western Carolina University 1997 — 2000
BS, Business Administration and Management, General
Asheville-Buncombe Technical Community College 1993 — 1995
Associate of Arts and Sciences (AAS), Business Computer Programming
National Funding September 2013 - Present
WIFI WIRELESS INC December 2012 - March 2013
Home Solutions INC. August 2008 - September 2012
AT&T February 1998 - May 2008
Skills
Sales Channel..., Business Practices, Finance, Business Leasing, Business to Business...
Education
Ashford University 2012 — 2014
Bachelor's degree, Organizational Management
University of Phoenix 2004 — 2010
Bachelor's degree, Marketing
Allign December 2006 - Present
Santa Monica College's Film Group February 2004 - Present
AT&T February 2003 - Present
Andy ZitoVisuals 2000 - Present
Andy Zito Visuals February 1985 - Present
Andy Zito Snowdomes 1992 - 2010
CIS MEDIA January 2003 - February 2004
CIS Technology consultants January 2003 - February 2004
Atlantic City Convention Center January 1998 - August 1998
Skills
Adobe Creative Suite
Education
Santa Monica College's Academy of Entertainment and Technology
ArtCenter College of Design
ArtCenter College of Design
Ventura Junior College
Associate in Arts
AT&T July 2009 - Present
Property Wrights, Inc. August 2007 - July 2009
AT&T Mobility 1992 - 2007
Associated Air Center 1991 - 1992
Spectrum Information Technologies 1986 - 1991
Merisel 1984 - 1986
Microlog 1984 - 1984
Merisel 1982 - 1984
U.S. Navy 1976 - 1982
Skills
Computer Network..., Project Management, Wireless, Telecommunications, LTE, GSM, VoIP, UMTS, IP, Network Design, Cellular Communications, Vendor Management, T1, Wireless Networking, Troubleshooting, Networking, Switches, Mobile Communications, 3G, Network Engineering, Testing, MPLS, Ethernet, Cross-functional Team..., 4G, Managed Services, Mobile Devices, Broadband, Unified Communications, Team Building
Education
Ashford University 2008 — 2011
Bachelor of Arts, Business Administration, Magna Cum Laude
Lamar High School 1973 — 1976
High School Diploma, General Study
Center for Employee Development March 2012 - Present
Spring Arbor University February 2007 - Present
Spring Arbor University February 2009 - September 2014
Spring Arbor University February 2009 - September 2014
AT&T 1997 - 2009
Parish/Church Ministry June 1986 - December 1997
Skills
Public Speaking, Leadership, Recruiting, Teaching, Fundraising, Higher Education, Admissions, Nonprofits, Social Media, Customer Service, Leadership Development, Adult Education, E-Learning, Strategic Planning, Public Relations, Marketing, Social Networking, Event Planning, Salesforce, Advertising, Marketing Strategy, Lead Generation, Lean Manufacturing, Microsoft Office, Facebook, Staff Development, Writing, Management, Community Outreach, Career Counseling, Team Building, Workshop Facilitation, Counseling, Mentoring, Social Media Marketing, Program Development, Continuous Improvement, Curriculum Design, Grant Writing, Volunteer Management, Organizational..., Budget Process, Financial Analysis, Training, Research, Coaching, Sales
Education
Indiana University - Kelley School of Business
Bachelor of Science, Business Management
Spring Arbor University 2013 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, 4.0
Asbury Theological Seminary
Master of Divinity M.Div., Philosophy & Religion, The M.Div. was a full time 90 semester credit master's program
University of Illinois at Urbana-Champaign
Business
Harper College
Associate in Arts, Business
Turnitin May 2015 - Present
YP℠ Marketing Solutions November 2013 - May 2015
AT&T June 2006 - October 2013
West Corporation October 2004 - May 2006
Venture Data August 2002 - October 2004
Skills
Customer Retention, Customer Service, Direct Sales, Solution Selling, Telecommunications, Call Centers, Wireless, Mobile Devices, Sales Operations, Sales Process, Salesforce.com, Customer Satisfaction, Sales Management, Team Building, Account Management
Education
Ashford University 2010 — 2014
Bachelor's degree, Business Administration, Management and Operations
AT&T Area Sales ManagerAT&TJanuary 2013 - August 2014
AT&T January 2000 - January 2013
Skills
Call Center, Sales Management, Team Leadership, Driving Results, Critical Thinking, Management, Telecommunications, Wireless, VoIP, Direct Sales, Managed Services, Solution Selling, Sales Operations, Customer Retention
Education
Ashford University 2014 — 2018
Bachelor's degree, Human Resources Management and Services, Sophmore
Ashford University
Bachelor's Degree, Human Resources Management and Services
Talaria Press March 2011 - Present
Talaria Press March 2012 - Present
Talaria Press March 1994 - Present
AT&T November 2012 - April 2015
Emerald City Comicon May 2008 - August 2014
AT&T Mobility August 2009 - November 2012
AT&T Mobility March 2004 - August 2008
AT&T Wireless July 2003 - March 2004
AT&T Wireless August 2002 - July 2003
Skills
Leadership, Project Management, Product Management, Strategy, Telecommunications, Business Process, Management, Call Centers, Technical Writing, Business Continuity, Program Management, Customer Service, Wireless, Customer Experience, Vendor Management, Business Analysis, Process Improvement, Microsoft Office, Adobe Creative Suite, Scrivner, Physical Security, Surveillance, Art Direction, Writing, Web Graphics, Publishing, Art Composition, Graphic Arts
Education
Art Institute of Seattle 2006 — 2008
Animation
Edmonds Community College 1994 — 2000
Associate's Degree, English, Digital Scoring, Fine Art
Universal Avionics October 2008 - Present
SAIC April 2002 - May 2007
AT&T April 2001 - November 2001
Education
Art Institute of Seattle 2007 — 2008
AAA, Audio Production
Freelance September 2012 - Present
Group Health Cooperative February 2009 - June 2012
Naverus, Inc. October 2007 - November 2008
Group Health Cooperative April 2001 - October 2007
AT&T September 2000 - April 2001
Elf Technologies March 2000 - August 2000
Coinstar July 1997 - February 2000
Associated Grocers January 1996 - July 1997
McKinsey & Company March 1992 - July 1995
Skills
Agile Methodologies, User Experience, SQL, Java, JavaScript, XML, Scrum, HTML, jQuery, CSS, HTML 5, Web Development
Education
Art Institute of Seattle
AA, Multimedia
University of Wisconsin-Madison
BA, English Lit, French
GMI Integrated Facility Solutions November 2014 - Present
Automation Personnel Services, Inc. January 2013 - June 2014
Ashford University March 2011 - January 2013
Saludinc 2007 - 2012
Communications Plus-West Coast Cabling 2007 - 2009
Independent Consultant 2005 - 2007
Nordstrom 1993 - 2007
Communications Plus-Wholesale To The Public 2004 - 2005
AT&T 2000 - 2005
Ellman's Old World Furniture 1997 - 1998
Skills
Staff Development, Account Management, Team Building, Strategic Planning, Spanish, Employee Relations, Insurance, Budgets, Marketing Strategy, New Business Development, Product Development, Sales, Training, Human Resources, Leadership, Leadership Development, Customer Service, Coaching, Management, Recruiting
Education
Ashford University 2011 — 2012
BA of Organizational Management, Organizational Management
University of Phoenix 1991 — 1996
BS of Business Administration, Transfered to Ashford
Southwestern Community College District 1986 — 1988
Associate of Arts and Sciences (AAS), Industrial Engineering
Pacific College of Oriental Medicine
Masters of Science in Oriental Medicine & Acupuncture, Health and Wellness, General, 1
Sikka Software Corporation October 2005 - Present
DEXIS February 2001 - May 2004
AT&T November 1981 - February 2001
Skills
B2B, Dentistry, SaaS, Sales & Marketing..., Web Services, Healthcare, Marketing Strategy, Software Development, Start-ups, Product Management, Silverlight, Trade Shows, JavaScript, VB.NET, Management Consulting, WCF, Product Development, Online Marketing, Business Strategy, Strategic Planning, Practice Management, SEM, Product Launch, HTML, Medical Devices, ASP.NET AJAX, SEO, Product Marketing, Team Building, Consulting, WPF, Surgery, Leadership, Business Development, Windows Services
Education
Ashford University
Master of Business Administration (MBA), Health/Health Care Administration/Management
AT&T May 2013 - Present
AT&T November 2008 - April 2013
AT&T July 2007 - October 2008
AT&T September 2005 - June 2007
CVS Pharmacy December 2003 - September 2005
Liberty University 2002 - 2003
Skills
Direct Sales, Account Management, Telecommunications, Solution Selling, Managed Services, B2B, Call Centers, Wireless, Selling, Sales, Process Improvement, Management, Sales Management, Strategy
Education
Ashford University 2008 — 2009
MBA, Organizational Leadership
Liberty University
Bachelors of Science, Business, Government, History
Hosanna Christian Academy August 2012 - Present
Family Care Case Management September 2012 - January 2013
ABC Case Management April 2012 - August 2012
ACS Healthcare Provider Solutions January 2012 - April 2012
Hosanna Christian Academy August 2008 - September 2009
Runnels August 2007 - July 2008
AT&T 1999 - 2003
Skills
Customer Service, Lesson Planning, Training, English, Leadership Development, Microsoft Office, Project Management, Curriculum Development, Teaching, Public Speaking, Healthcare, Client Counseling, Adult Social Care, Curriculum Design, Team Building, Staff Development, Leadership
Education
Ashford University 2006 — 2007
Bachelor of Arts (B.A.), Organizational Management
Louisiana State University 1996 — 2004
Bachelors, English
SMHS
Sharp HealthCare June 2014 - Present
Sharp HealthCare August 2013 - June 2014
TriWest Healthcare Alliance October 2010 - January 2012
GE Arden Realty, Inc June 2009 - May 2010
REXEL, Inc February 2009 - May 2009
AT&T August 2001 - October 2007
Skills
Temporary Staffing, Applicant Tracking..., Recruiting, Screening Resumes, Staffing Services, Technical Recruiting, Resume Writing, Reference Checking, Recruitment Advertising, Job Fairs, Talent Acquisition, Temporary Placement, Screening, Employee Relations, Training, Call Centers, Human Resources, Customer Service, Administrative...
Education
Ashford University 2009 — 2010
Bachelor of Arts, Organizational Management
Southwestern College 2002 — 2008
Associate of Arts (AA), Administration of Justice
Southwestern College 2002 — 2008
AA, General Studies
AT&T August 2010 - Present
Verizon Wireless November 2007 - August 2010
Verizon Wireless May 2006 - October 2007
CompUSA October 2005 - March 2006
CompUSA October 2004 - October 2005
Circuit City February 2004 - September 2004
Circuit City November 2003 - February 2004
Target August 2002 - November 2003
Target April 2001 - July 2002
Skills
Leadership, Negotiation, Performance Management, Customer Experience, Merchandising, Multi-Unit Management, Retail, Retail Sales, Driving Results, Team Leadership, Customer Service, Store Operations, Employee Training, Sales Management, Account Management, Marketing, Customer Retention, Sales Operations, Customer Satisfaction, Direct Sales, Sales
Education
Ashford University 2008 — 2009
Masters of Business Administration
Dowling College 2005 — 2008
Bachelor of Business Administration
Nassau Community College 2002 — 2005
Associates in Arts
AT&T February 2008 - Present
Skills
Call Centers, Customer Satisfaction, Service Management, Customer Retention, Wireless, Telecommunications, Management, Customer Experience, VoIP, Managed Services, Service Delivery, Contact Centers, Mobile Devices, Telephony, Vendor Management, Unified Communications, Troubleshooting
Education
Ashford University 2009 — 2012
Bachelor's degree, Psychology, A
Pacific Gas and Electric Company August 2011 - Present
Pacific Gas and Electric Company April 1995 - August 2011
AT&T April 1981 - April 1991
Skills
Excel, Customer Service, Outlook, PowerPoint, Word, Problem Solving, Team Building, Administration
Education
Ashford University 2010 — 2012
Bachelor of Arts (B.A.), Communication and Marketing, A
San Francisco State University 1978 — 1980
AT&T September 2013 - Present
Primerica Financial Services April 2013 - Present
AT&T July 2010 - September 2013
Skills
Customer Service, Team Building, Selling, Sales, Customer Retention, Customer Satisfaction, Wireless, Call Centers, Management, Deal Closure, Team Leadership, Account Management, Strategic Planning, Sales Management, Inventory Management, Social Media Marketing, Troubleshooting, Coaching, Training, Cold Calling, Direct Sales, Leadership, New Business Development, Retail, Marketing, Recruiting, Consultative Selling, Closing Deals, Call Center, Life Insurance, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Research, Budgets
Education
Ashford University 2014 — 2016
Master of Business Administration (MBA), Logistics, Materials, and Supply Chain Management
Faulkner University 2010 — 2012
BBA, Business Administration
AT&T
Skills
Teaching, Preaching, Theology, Telecommunications
Education
Asbury Theological Seminary 1973 — 1977
Master of Divinity (M.Div.), Christian Studies
Asbury College 1970 — 1973
Bachelor of Arts (BA), Bible/Biblical Studies
AT&T March 2012 - August 2013
Skills
Customer Service, Windows, English, PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Office, Research, Account Reconciliation, Accounts Receivable, Finance, Accounting, Leadership, Sales, Management, Team Building
Education
Ashford University 2006 — 2011
Master of Business Administration (MBA), Business Administration and Management, General
AT&T November 1999 - Present
Citizens Communications March 1997 - October 1999
Education
Ashford University 2010 — 2011
Master's Degree, Business spec Health Care Mgmt
Harding University 1988 — 1991
Bachelor of Arts, Fashion Merchandising
Level 3 Communications July 2014 - Present
Herbalife April 2014 - Present
AT&T November 2011 - July 2014
Good Samaritan Foundation 2012 - 2013
United States Navy September 2006 - December 2010
IBC Bank 2005 - 2007
Skills
Customer Service, Team Leadership, Risk Management, Team Building, Banking, Leadership, Management, Program Management, Operations Management, Security, Government, Process Improvement, Military, Management Consulting, Training, Account Management, Public Speaking, Coaching, Sales, Direct Sales, Strategic Planning, Microsoft Office
Education
Ashford University 2008 — 2010
Business Administration and Management, General
Ashford University
Demand Media February 2012 - Present
Needle July 2014 - February 2015
Convergys April 2012 - October 2013
Rogue Innovation February 2011 - April 2013
Cegedim Relationship Management July 2011 - April 2012
AT&T September 2009 - August 2010
Skills
Operations Management, Management, Social Media, Project Management, Strategic Planning, Leadership, Social Media Marketing, Digital Media, Customer Service, Online Advertising, Team Building, Start-ups, Account Management, Business Development, Marketing
Education
Ashford University 2015 — 2019
Masters Degree - Journalism , Mass Communication/Media Studies
Newspapers.com March 1994 - August 2012
AT&T June 1965 - December 1994
Education
Asbury College 1973 — 1977
BA, History, Speech & Drama
HPC
Proviso Township Schools May 2007 - Present
Proviso Township High Schools May 2007 - Present
AT&T June 1998 - July 2005
Ameritech January 1989 - July 2005
Ameritech May 1994 - June 1998
Ameritech January 1989 - May 1994
Skills
Teaching, Public Speaking, Education Reform, Research, Non-profits, PowerPoint, Editing, Student Counseling, Coaching, Human Resources
Education
Ashford University 2014 — 2016
Bachelor's Degree, Business Administration and Management, General
DeVry University-Illinois 2011 — 2011
Business Administration and Management, General
DePaul University 1993 — 1995
certificate, Logistics, Materials, and Supply Chain Management
Mary Holmes Collee 1978 — 1980
Associate of Science (A.S.), Business/Commerce, General
Mary Holmes College 1978 — 1980
Associate of Science (A.S.), Business Administration, Management and Operations
DePaul University
City of San Antonio January 2014 - April 2014
Capital Group February 2013 - January 2014
PlumChoice September 2011 - December 2011
CGI February 2011 - July 2011
Citi November 2010 - January 2011
AT&T April 2010 - August 2010
USAA February 2008 - January 2010
Education
Ashford University
Bachelor’s Degree
ITT Technical Institute
Associate of Applied Science Degree, Electronics Engineering Technology
Cardon Outreach September 2011 - October 2013
AT&T June 2009 - August 2011
West Corporation Revenue Generation 2009 - 2011
United Healthcare/Aerotek October 2008 - May 2009
West Business Corporation June 2006 - August 2008
Cit/Westaff, OKC Ok February 2005 - June 2006
Ervin Myatt, OKC Ok September 2002 - January 2005
Kathy Krafts/Kathy Norris, Terre Haute December 2000 - September 2002
Education
Ashford University
Master, Education
Ashford University
Bachelor’s, Criminal Justice/Social Science and Psychology; Forensics
Washington High Schools
Charter Business September 2012 - Present
Charter Business July 2011 - October 2012
AT&T January 2011 - July 2011
Spirit Telecom March 2003 - April 2009
US LEC 1999 - 2001
Skills
PRI, Telecommunications, Long Distance, MPLS, VoIP, IP, Optical Fiber, Ethernet, Wireless, Fiber Optics, WAN, Internet Services, Salesforce.com, Sales Management, Frame Relay
Education
Kaplan University 2009 — 2011
Associate of Arts and Sciences (A.A.S.), Information Technology
Asheville-Buncombe Technical Community College 1983 — 1984
Associate of Arts and Sciences (A.A.S.), Business Administration, Management and Operations
Western Carolina University 1979 — 1981
Bachelor's degree, Business Administration, Management and Operations
AT&T September 1997 - Present
AT&T December 2006 - September 2007
Skills
Team Motivator, Leadership Development, Training & Development
Education
Ashford University 2008 — 2012
Associate degree, Sociology
Northland High School 1992 — 1994
AT&T Mobility November 2012 - Present
AT&T September 2000 - December 2011
Eaton Cutler Hammer August 1991 - September 1996
Skills
Telecommunications, DSL, Troubleshooting, Wireless, VoIP, Cabling, Broadband, Telephony, Computer Network..., Fiber Optics, Optical Fiber, LAN-WAN, Cisco Technologies
Education
WCU 2008 — 2012
Bachelor of Science (BS), Engineering Technology
Asheville-Buncombe Technical Community College 1989 — 1991
Associates of Applied Science (AAS), Electrical Engineering Technology
UNCA
Starbolt Designs August 2000 - Present
JMS Wind Energy April 2010 - July 2010
Lucent Technologies May 1996 - August 2000
United States Postal Service August 1987 - March 1999
PRODYN Technologies December 1985 - August 1986
Washington National Guard December 1984 - December 1985
US Army November 1980 - November 1984
AT&T April 1980 - November 1980
US Army April 1976 - April 1980
Education
Golden West College 2012 — 2012
Certificates of Specialization & Achievement, Recycling & Resource Management
Lucent Technologies College of Knowledge 1997 — 1999
US Postal Training Facilty 1987 — 1993
Art Institute of Seattle 1984 — 1985
Commercial Design, 3.96
Redstone Arsenal, AL 1976 — 1977
Advanced Electronics
Ft. Jackson, SC 1976 — 1976
Basic Electricity & Electronics, Electronics
Cox Communications Partners, LLC 2009 - Present
ATT April 2004 - May 2009
Skills
Management, Managerial Finance, Accounting, Financial Reporting
Education
Ashford University 2009 — 2013
Bachelor of Business Administration (BBA), Accounting and Finance
University of Louisiana at Lafayette 1995 — 1997
Bachelor of Business Administration (B.B.A.), Pre-Law Studies
Marquette Group February 2015 - Present
Marquette Group March 2014 - Present
Marquette Group October 2012 - February 2014
Marquette Group July 2011 - October 2012
Marquette Group May 2009 - November 2011
AT&T August 2006 - June 2008
Skills
Advertising, Marketing Strategy, Social Media Marketing, Online Advertising, Marketing Communications, Digital Marketing, Marketing, Account Management, Social Media, Email Marketing, Direct Marketing, Online Marketing, Social Networking, Integrated Marketing, Sales, Strategic Planning, Customer Service, Event Management, SEM, Mobile Marketing, Project Management, Microsoft Excel, MS Excel Pivot Tables
Education
Ashford University 2011 — 2013
Bachelor's degree, Organizational Leadership, 3.93 GPA
Illinois Central College 1999 — 2001
Associate of Arts (AA), Business Administration and Management, General
Wheaton College September 1975 - June 1981
Rocket Power, INC January 1965 - January 1966
Unidynamics December 1961 - January 1965
AT&T 1952 - 1956
Education
Asbury College 1953 — 1958
AB, Pre-med, chemistry
NBCUniversal, Inc. 2013 - Present
Assurant 2008 - 2012
Accredited Home Lenders March 2004 - December 2008
Ocwen Financial Solutions April 2000 - March 2004
AT&T January 1994 - March 2000
Skills
Management, Sales, Sales Management, Six Sigma, Business Process Mapping, Insurance, Training, Change Management, Visio, Microsoft Office, Microsoft Excel, MS Project, Access, Team Leadership, Leadership Development, Performance Management, Continuous Improvement, Cross-functional Team..., Mortgage Banking, Training Delivery, Adult Learning Theory, Adult Learning..., LPS, Project Planning, Problem Solving, Problem Management, Microsoft Word, Kronos, Minitab, Captivate, DTE, RoboHelp, Lean Management, Lean Thinking, Lean Transformation, Performance Improvement, Key Performance..., Continuing Education, Budget, International, International Project..., Organizational..., Human Resources, Budgets, Leadership
Education
Ashford University 2010 — 2012
Master's degree, Organizational Leadership, 3.9
Ashford University 2010 — 2012
Master's degree, Organizational Leadership, 3.9
Ashford University 2008 — 2010
Master's degree, Business Administration and Management, General, 3.7
University of Central Florida 1994 — 1998
Bachelor of Science (B.S.), Business Management, 3.9
University of Central Florida 1994 — 1998
Bachelor's degree, Management Information Systems, General, 3.6
AT&T October 2013 - Present
Skills
Accounts Receivable, Customer Service, Financial Analysis, Financial Reporting, Invoicing, Forecasting, Microsoft Excel, Microsoft Office, Microsoft Word, Sarbanes-Oxley Act
Education
Ashford University 2008 — 2010
Bachelor's degree, Accounting, 3.49
Ocean County College 2000 - Present
AT&T 1982 - 1988
Gillette, Somerville, & So Orange 1974 - 1981
Skills
HTML, Microsoft Office, Programming, SQL, C++, Research, Databases, Employee Benefits, Programming Languages, Java, OS X, Visual Basic, Operating Systems, Student Affairs, Training, Customer Service, Event Planning, Staff Development, Leadership, Strategic Planning, Program Development, Coaching, Microsoft Word, Instructional Design, PowerPoint
Education
Ocean County College 1994 — 2000
Associate of Arts and Sciences (AAS), Computer Science
Ashford University
Human Resource Management
United States Air Force January 2007 - Present
AT&T 2013 - 2013
US Army January 2000 - October 2006
Skills
Microsoft Office, Help Desk Support, Operating Systems, Helicopters, Customer Service, Aircraft Maintenance, Preventive Maintenance
Education
Ashford University 2012 — 2012
Business Administration
AT&T August 2012 - Present
Education
Ashford University
Bachelor of Science (BS), Computer Systems Networking and Telecommunications