AT&T Company
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82,295 AT&T employees in database. Find out everything there's to know about AT&T employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
AT&T Employees
Salesforce June 2015 - Present
salesforce.com March 2014 - Present
AT&T August 2012 - March 2014
AT&T May 2010 - August 2012
AT&T Mobility 2008 - May 2010
AT&T Mobility October 2007 - February 2008
Skills
Account Management, Solution Selling, Direct Sales, Leadership, Management, Training, Team Leadership, Sales Presentations, Telecommunications, Mobility Strategy, Mobile Applications, Hands-on Training, Project Management, Sales Process, Business Process..., Salesforce.com, Mobile Strategy, CRM, Cloud Computing
Education
Mercyhurst University 2003 — 2007
BA, Business/Chemistry
Magnificat High School 1999 — 2003
Poplar Springs Drive Baptist Church July 2013 - Present
East MS Business Development Corp. July 2010 - June 2013
MS State University December 1986 - June 2010
AT&T January 1953 - June 1984
Skills
Plant Manager AT&T, Electronic Technician..., U. S. Army Medical Lab..., Team Building, Leadership Development, Project Management, Business Strategy, Program Management, Management, Business Analysis, Business Development, Budgets, Performance Management, Coaching, Public Speaking, Research, Organizational..., Leadership, Fundraising, Nonprofits, Change Management, Marketing, Event Planning, Strategic Planning, Customer Service, Analysis, Policy, New Business Development, Team Leadership, Human Resources, Recruiting, Community Development, Event Management, Economic Development, Marketing Communications, Government, Proposal Writing, Strategy, Management Consulting, Training, Data Analysis, Public Relations, Entrepreneurship, Project Planning, Risk Management, Community Outreach, Market Research, Small Business, Social Media
Education
MS State University 1973 — 1980
Bachelor of Science (BS) plus graduate, Business Administration and Management, General, 3.9
Meridian Community College 1953 — 1956
Associate in Arts
AT&T July 2014 - Present
JPMorgan Chase June 2012 - July 2014
Skills
Loans, Banking, Series 7, Insurance
Education
Mississippi State University 2007 — 2009
Bachelor's degree, Foreign Language Education
Meridian Community College
Associate of Arts (AA)
Reverse Mortgage Solutions, Inc. February 2015 - Present
Reverse Mortgage Solutions, Inc. May 2014 - March 2015
Bank of America September 2009 - December 2013
Bank of America February 2006 - September 2009
Countrywide Bank 2006 - 2007
SMA January 2005 - January 2006
AT&T 1993 - 2003
Skills
Training, Process Improvement, Analysis, Management, Project Management, Loans, Customer Service, Sales, Policy, Fraud, Coaching, Risk Management, Banking, Governance, Financial Risk
Education
Villanova University 2013 — 2013
Masters Certificate of Project Management, Project Management
Mesa Community College 1993 — 1995
Comcast Cable February 2007 - Present
AT&T 1999 - 2005
Skills
Microsoft Excel, Microsoft Office, CSG, DST, NPAC
Education
Mercy College 1979 — 1981
Just shy of completing, Clinical Psychology
Yonkers High School 1975 — 1979
Diploma
AT&T August 1990 - September 2013
D's Electrolysis January 1989 - June 1992
Wakefern Food Corp. January 1980 - July 1988
Skills
Managed Services, Telecommunications, Solution Selling, Wireless, Direct Sales, VoIP, Unified Communications, MPLS, Call Centers, Co-location, Account Management, Telephony
Education
Mesa Community College 1991 — 1993
General
Arizona School of Electrolysis 1989 — 1989
Electrology
MAXIMUS August 2013 - 2014
AZ State July 2011 - September 2013
ACS / Xerox September 2009 - December 2010
Warren National University 2008 - 2008
American Telephone and Telegraph(AT&T) January 2004 - June 2007
AT&T January 2002 - January 2004
Skills
Government, Microsoft Office, Public Speaking, Strategic Planning, Research, Public Relations, Public Policy, Policy, Nonprofits, Customer Service, Social Media, Policy Analysis, Microsoft Excel, Project Management, Politics, Interviews, Strategy, Training, Team Building, Program Management, Vendor Management, Leadership, Management, Process Improvement, Call Centers
Education
University of Phoenix 2000 — 2002
Mesa Community College 1998 — 1998
Computer Science
Uber August 2014 - Present
Kannaway, LLC July 2014 - September 2014
Wake Up Now September 2013 - January 2014
Venicom Technical Services August 2013 - September 2013
Revana January 2013 - July 2013
AT&T 2012 - 2013
Safety Services Company September 2012 - December 2012
Skills
Sales, Customer Service, Direct Sales, Management, Social Media Marketing, Marketing, Marketing Strategy, Social Networking, Leadership, Entrepreneurship, Microsoft Word, Community Outreach, Solution Selling, Sales Operations, Purchasing, Salesforce.com, Small Business, Advertising, Account Management
Education
Mesa Community College 2008 — 2010
Associate's degree, Business Administration and Management, General
Actively Seeking Employment March 2015 - Present
Senior Helpers September 2014 - April 2015
AT&T February 2001 - April 2012
Skills
Nursing, CPR Certified, Customer Service, Quality Patient Care, Microsoft Word, Team Leadership, Program Management, Sales, EMR, Epic Systems, PowerPoint, Public Speaking, Microsoft Excel, Leadership, Healthcare, Hospitals
Education
Napa Valley College 2012 — 2014
Associate's Degree, Associates Degree in Nursing (ADN), Registered Nursing
Merritt College
Associate's Degree, Criminal Justice-Police Science/Corrections, Honors
Merritt College
Associate's Degree, Health Science, Honors
Alcatel-Lucent Managed services for service providers globally. Developed, executed and monitored results to meet customer expectationsBusiness DeveloperAlcatel-LucentFebruary 1996 - Present
AT&T February 1986 - April 1996
Skills
Telecommunications, Product Management, Solution Selling, Managed Services, Business Development, Customer Service, Vendor Management, Direct Sales, Sales Management, New Business Development, Cross-functional Team..., Account Management, Contract Negotiation, Project Management
Education
University of Massachusetts Lowell 1994 — 1997
Master of Business Administration (MBA)
Merrimack College 1989 — 1994
Bachelor of Science Business Administration
Redbox May 2013 - July 2014
Verizon Wireless 2005 - 2012
AT&T January 2000 - April 2003
Skills
Customer Service, Coaching & Developing..., Resolving Challenging..., Escalations Management, Time Management, PeopleSoft, Training, Net Promoter Score, Team Leadership, Project Management, Technical Support, Email & Chat Support, Interview & Hiring, Sales Operations, Customer Retention, CRM, Vendor Management, T1, Access, Networking, Team Building, Coaching, Troubleshooting, Call Centers, Software Documentation, Process Improvement, Leadership, Telecommunications, Customer Experience, Security, Retail, Sales, Quality Assurance, Customer Satisfaction, Avaya, Team Management, Account Management, Management, System Administration, Performance Management, Interviews, Salesforce.com, VoIP, Wireless, Cold Calling, Operations Management, Cellular Communications, Program Management, Outlook, Employee Training
Education
Mesa Community College 1984 — 1987
Associate of Arts (A.A.), Communication and Media Studies
Charles Schwab May 1999 - Present
AT&T July 1981 - December 1999
Skills
Vendor Management, ITIL, Solaris, Virtualization, Data Center, Unix, Disaster Recovery, Security, Servers, IT Strategy, VMware, System Administration, Enterprise Architecture, IT Management
Education
Washington State University 1998 — 1999
Certificate, Project Management
Mesa Community College 1980 — 1982
Oracle September 2011 - Present
Sun Microsystems September 2006 - September 2011
MTI-Milliren Technologies, Inc. 2003 - 2006
Alcatel-Lucent 1996 - 2002
AT&T 1988 - 1996
Skills
Enterprise Software, Microsoft Office, Solution Selling, Storage, Microsoft Word, Professional Services, PowerPoint, Microsoft Excel, SaaS, Pre-sales, Cloud Computing
Education
Purdue University 1995 — 1997
Master's Degree, Industrial Engineering
Merrimack College 1990 — 1993
Bachelor's Degree, Electrical Engineering
Video West Inc February 2014 - Present
IndieWeb.co July 2009 - Present
GoDaddy.com September 2011 - December 2013
Enemy Enterprises LLC September 2002 - December 2011
GoDaddy.com June 2008 - August 2011
GoDaddy.com August 2007 - May 2008
AT&T June 1996 - May 2003
Skills
Social Media, Facebook, Event Management, Event Planning, Public Relations, Social Networking, Live Events, Class B CDL, Corporate Events, Video, Coordinating Events, Customer Service, Entertainment, Video Production, Projection, Projection Screens, Camera Operation, Puffer Sphere Projection, Projectors, Multi-camera Directing, Switching, Robotic Camera Operation, Video Playback
Education
Mesa Community College 1994 — 2004
Associates, General Education
AT&T August 2015 - Present
AT&T September 2009 - August 2015
AT&T February 2007 - September 2009
Shell January 2006 - February 2007
Skills
Direct Sales, Managed Services, VoIP, Wireless, Telecommunications, Unified Communications, Sales Process, Solution Selling, Co-location, Salesforce.com, Telephony, MPLS, Account Management, Professional Services, Channel Partners, Sales
Education
Mississippi State University 2009 — 2011
Bachelor of Business Administration (BBA), Business Management/Marketing, 3.96
Meridian Community College 2007 — 2009
Associate of Arts (AA), Business Administration and Management, General, 3.0
Amazon Web Services September 2014 - June 2015
CSC September 2013 - October 2014
Avalara June 2012 - February 2013
Avalara January 2008 - July 2012
EDmin.com January 2005 - March 2008
PortalPlayer, Inc. January 2001 - October 2001
SafeNet January 1999 - January 2001
MicroCrafts January 1998 - January 1999
Wolters Kluwer Tax & Accounting US January 1994 - November 1998
AT&T January 1991 - January 1993
Skills
Cloud Computing, Web Services, SaaS, Software Engineering, Software Development, Architecture, Enterprise Software, SOA, Distributed Systems, Linux, SDLC, Scalability
Education
Mesa Community College 1987 — 1988
Verizon Wireless March 2010 - Present
AT&T 2008 - 2009
Refrigerated Holdings Inc April 2008 - December 2008
The Intersect Group 2007 - 2008
SunTrust Bank August 2002 - July 2007
Mellon Financial June 2000 - April 2002
Skills
Invoicing, Management, Accounts Payable, Customer Service, Accounts Receivable, SAP, Financial Analysis, Account Management, Customer Retention, Microsoft Office, Telecommunications, Call Center, Accounting, Business Process, Call Centers, Financial Reporting, Human Resources, Process Improvement, Project Management, Sales
Education
Merrimack College 1997 — 2000
Bachelor of Science in Business Administration, Business Management
AT&T April 2014 - Present
AT&T May 1999 - February 2014
AT&T 2006 - 2011
AT&T 2006 - 2011
AT&T 2006 - 2011
IBM September 1990 - June 1997
Skills
Telecommunications, Outsourcing, Managed Services, Account Management, Channel, Vendor Management, Solution Selling, Team Leadership, IT Strategy, CRM, Sales, Cloud Computing, Program Management, Strategic Partnerships, VoIP, Business Strategy, Strategy, Service Delivery, Management, Go-to-market Strategy, Data Center, Leadership, Professional Services, Contract Negotiation, Sales Process, Selling, SaaS, Cross-functional Team..., Unified Communications, Direct Sales
Education
Mercy College 1984 — 1988
Business Administration
N/A
Aurora Behavioral Health April 2015 - Present
Aurora Behavioral Health System October 2013 - Present
Valley Hospital May 2011 - September 2013
AT&T January 1985 - June 1998
Scottsdale Trust January 1983 - January 1985
Mountain Bell January 1979 - January 1981
Skills
Patient Advocacy, Patient Education, Nursing, BLS, Hospitals, ACLS, Psychological Assessment, Wound Care, Nursing Care, Inpatient, Registered Nurses, Nursing Process, TNCC, Home Care, BCLS, Medication..., IV, Emergency Nursing, Critical Care, NRP, Triage, Nursing Education, Therapeutic..., Emergency Room, Medical/Surgical, ICU, Patient Safety, PALS, Telemetry, Acute Care, Healthcare, Nursing Documentation, Clinical laser, laser..., Laser Medical..., Intense Pulse Light..., Botox Cosmetic,..., Advanced Training of...
Education
Grand Canyon University 2013 — 2014
BSN, Nursing
National Laser Institute 2013 — 2013
Certificates in Lasers, Botox, Dysport, and Dermal Fillers, Aesthetics, completion
Mesa Community College 2008 — 2010
Registered Nurse, Nursing, EMT
BNLHS 1974 — 1977
Cablevision July 2011 - Present
AT&T May 2004 - May 2011
Buy Buy Baby January 2003 - May 2004
Skills
Sales, Telecommunications, Wireless, Direct Sales, Customer Retention, Customer Satisfaction, Customer Service, Sales Management, Customer Experience, Team Building, Cold Calling, Sales Process, Microsoft Office, LTE, B2B, Retail, Coaching, Lead Generation, SharePoint, Merchandising, VoIP, Cabling, Telephony, Advertising, Technical Support, Computer Hardware, Software Installation, Wireless Networking, Routers, Ethernet, Management, CRM, Leadership, Managed Services, Teamwork, Mobile Devices, Team Leadership, Windows 7
Education
Mercy College 2000 — 2004
Bachelors, Criminal Justice
Solstice Sunglasses June 2014 - Present
Sears Home Services September 2013 - Present
AT&T January 2012 - February 2013
Skills
Customer Service, Solution Selling, Direct Sales, Retail Sales, Fashion, Retail Marketing, Online Retail, Customer Satisfaction, Customer Experience, Customer Support, Technical Support, Technical Analysis, English to Spanish, Bilingual Communications, Spanish Translation, Spanish, Customer Engagement, Social Media, Social Media Marketing, Social Skills, Social Marketing, Eco Friendly, Team Building, Team Leadership, Stock Market, Stock Market Analysis, Shareholder, Mutual Funds, US Hispanic Market
Education
Mesa Community College 2013 — 2015
Associate of Arts (A.A.), Communication and Media Studies
San Luis High School
High School Diploma
NC BioNetwork Capstone Center 2014 - Present
WGA Designs/World Art Group December 2004 - Present
Town of Holly Springs 2011 - 2013
Capital Towers 2007 - 2013
AT&T 1984 - 1996
Skills
Art, Fine Art, Painting, Interior Design, Contemporary Art, Interior Architecture, Graphic Design, Furniture, Teaching, Abstraction, Photoshop, Retail, Adobe Creative Suite, Microsoft Word, Space planning, Illustration, Furnishings, Customer Service, Event Planning, New Business Development, Team Building
Education
Wake Technical Community College
BioWork Certification cGMP Certification
Meredith College 1998 — 2000
BS, Interior Design/Minor in Art
Ohlone College
AA, Liberal Arts
Thomas Edison State College
AS, Management
Cricket Wireless (Formerly Aio Wireless) February 2013 - Present
AT&T July 2007 - February 2013
Sony Ericsson 1999 - 2007
Ericsson 1996 - 1999
GTE Mobilnet 1988 - 1996
Skills
Telecommunications, Wireless, Mobile Devices, Wireless Networking, Customer Service, Cross-functional Team..., Product Management, GSM, Vendor Management, VoIP, Troubleshooting, Mobile Communications, LTE, Team Leadership, Integration, Process Improvement, CDMA, Project Management, UMTS, Testing
Education
Meredith College 1983 — 1987
Early Childhood Education and Teaching
ModCloth October 2011 - Present
Mesirow Financial January 1998 - January 2011
AT&T January 1985 - January 1998
Skills
Leadership, Management, Customer Service, Time Management, Outlook, Payroll, Microsoft Office, Editing, Invoicing, Research, Event Planning, PowerPoint, Fundraising, Social Media, Nonprofits, Organization, Communication Skills
Education
Mercyhurst College
BA
GSK January 2007 - June 2015
Protovantage February 2007 - February 2010
GSK January 2006 - January 2007
GlaxoSmithKline January 2005 - January 2006
AT&T August 2003 - December 2004
Franklin County Public Schools July 2001 - June 2003
Skills
Cross-functional Team..., Graphic Design, HTML, Pharmaceutical Industry, Product Launch, Digital Media, Medical Communications, Oncology, Strategy, Brand Management, Competitive Analysis, Advertising, Clinical Trials, Market Planning, Market Research, Marketing Management, Marketing Strategy, Medical Writing, Pharmaceutical Sales, Project Management, Vaccines, Marketing Communications, Marketing
Education
Northwestern University 2013 — 2018
Master of Science (MS), Integrated Marketing Communication
North Carolina State University 2004 — 2009
Master of Science (MS), English-Technical Communication
Wake Forest University Graduate School 2014 — 2017
Master of Arts (MA), Clinical Mental Health Counseling
Meredith College 1992 — 2000
BA, Psychology, Elementary Education
AT&T June 2007 - Present
Verizon Wireless January 2005 - May 2007
Skills
Business Strategy, Wireless, Long-term Customer..., Managed Services, Unified Communications, Solution Selling, Telecommunications, Co-location, Sales, Sales Management, Direct Sales, Sales Process, Salesforce.com, Account Management, Customer Retention, Mobile Devices
Education
University of Arizona 2001 — 2004
Bachelor of Arts (B.A.), Political Science and Government
Mesa Community College 1999 — 2001
Associate's degree, Political Science and Government
CompuCom April 2014 - Present
Verizon Enterprise Solutions 2011 - 2013
Verizon Enterprise Solutions 2006 - 2011
Verizon Enterprise Solutions 2002 - 2006
Verizon Enterprise Solutions 2000 - 2002
AT&T 1997 - 2000
Skills
Telecommunications, VoIP, Data Center, IP, CRM, ITIL, BGP, Managed Services, Cloud Computing, Unified Communications, Telephony, Business Intelligence, Account Management, Business Development, Vendor Management, Professional Services, MPLS, Security, Salesforce.com, Pre-sales, Networking
Education
Mercy College 1993 — 1997
BA, Computer Information Systems
Westchester Community College 1991 — 1993
A.S., Business Administration
Mahopac High School
Mahopac High School
Mahopac High School
Omnikron Alumni
Omnikron Alumni
KODA Distribution Group October 2013 - Present
Trepp, LLC August 2012 - July 2013
Pentax Medical Company March 2005 - March 2012
Endurance Reinsurance Company of America 2003 - 2005
MeadWestvaco 2001 - 2002
Prescient Markets 2000 - 2001
AT&T 1998 - 2000
Skills
Succession Planning, Executive Coaching, Talent Acquisition, Human Resource..., Launch New Business..., Startup Development, Merger and Acquisition..., Policy & Compliance, Compensation & Benefits..., Training and Development, Employee & Labor..., Change Management, Employee Relations, HRIS, Recruiting, Workforce Planning, Talent Management, Personnel Management, Human Resources, Deferred Compensation, Performance Management, HR Policies, Employee Benefits, Organizational..., Strategy, Leadership, Management, Employment Law, Mergers & Acquisitions, Program Management, Onboarding, Start-ups, Benefits Administration, Employee Engagement, Labor Relations, Employee Training, Strategic Planning, Business Development, Organizational Design
Education
Mercy College
Master of Human Resources Management (pending thesis)
University of Rhode Island
BS, Business Administration
AT&T December 2001 - Present
AT&T September 2000 - December 2001
Skills
Competitive Analysis, IVR, Mobile Computing, Network Security, Wireless, Solution Selling, Sales, Managed Services, Forecasting, Go-to-market Strategy, Cloud Computing, Leadership, Ethernet, Telecommunications, Direct Sales, VoIP, Professional Services, SaaS, Telephony, Selling, Vendor Management, Mobile Devices, Product Management, Call Centers, WAN, MPLS, IP, Budgets, Unified Communications, Strategic Partnerships, Channel Partners, Data Center, SIP Trunking, SIP, Broadband, Avaya, Enterprise Software, Co-location, Pre-sales, Cisco Technologies, DSL, Network Architecture, Network Design, Sales Engineering
Education
Rutgers, The State University of New Jersey-New Brunswick 1990 — 1992
MBA, Management of Technology Based Organizations
Mercy College 1986 — 1989
BS, Mathematics
AT&T PresidentInnovative Computer Solutions1995 - 2010
Skills
Solaris 8/9/10, AIX, Microsoft Office, Red Hat Linux, VMware ESX, Windows Server, Windows 7, System Administration, IBM Tivoli
Education
Mercy College 1981 — 1985
BA, Computer Information Science
Revana November 2011 - Present
Business Account Executive June 2009 - Present
Valassis, inc January 2009 - Present
AT&T January 2007 - Present
Google 2012 - 2015
Google 2012 - 2015
Google 2012 - 2015
Seville Golf and Country Club March 2006 - October 2010
at&t wireless February 2007 - June 2009
at7t January 2007 - January 2009
Skills
Sales Operations, Account Management, Key Account Management, Direct Marketing, Marketing Strategy, Direct Sales, Sales Management, Business Planning, Business Management, New Business Development, Small Business, Business Process, Revenue, Revenue Management, Revenue Analysis, Coaching, B2B
Education
Mesa Community College 1979 — 1981
yes, Business Administration
Mesa Community College
Business, Administration; Business Administration; Accounting, Economics and Marketing
Mesa Community College
Business, Administration; Business Administration; Accounting, Economics and Marketing
Life Fone August 2013 - Present
Nicole Pencola February 2002 - October 2013
Scarsdale Security Systems September 2011 - July 2013
Paragon Uniform September 2011 - August 2012
PC Connection August 2000 - February 2002
USA Central Station 1993 - 1999
AT&T April 1995 - November 1997
SL Amusements & Funtastic Amusements May 1987 - September 1996
Rye Beach Luncheonette September 1985 - July 1993
Modern Woman Plus Size Retailer June 1991 - May 1993
Skills
SEO, Web Design, Social Networking, CMS, CSS, Graphic Design, Web Marketing, Web Content, Customer Service, Data Entry, Technical Support, Call Centers, User Experience, Illustrator, WordPress, HTML 5, Web Development, Typing, Voice Over, Video Editing, Audio Editing, Twitter, Social Media Marketing, PPC, Facebook Marketing, Facebook Fan Page..., Custom Facebook Pages, Creative Problem Solving, Problem Solving, Customer Returns, Shopping Cart, Shopify, FTP software, FTP, Tarot, Consulting, Reiki, Baking, Cooking, Organization, Home Staging, Blogging, Blogger, Blogging Software, Blog Marketing, YouTube, Sales, Facebook, Social Media, Marketing
Education
Port Chester Senior High School 1988 — 1991
Diploma, General
Yodle January 2015 - Present
AT&T October 2013 - October 2014
360 Physical Therapy and Aquatic Centers October 2013 - October 2014
2b wireless May 2006 - December 2009
ULTA Beauty April 2008 - February 2009
Skills
Sales, Sales Operations, Customer Service, Customer Satisfaction, Friendly Personality, Fast-paced, Organization, Sales Management, Cash Management, Learning Quickly, Cellular Communications, Mobile Technology, Skin Care, Childcare, Customer Driven, Challenge Driven, Success Driven, Goal Oriented, Straight Talking, Trusting Relationships, Sympathetic, High Energy Level, Maturity, Problem Solving, Loyal, Financial..., Flexable, Telecom Expense..., Marketing, Retail, Management, Customer Retention, Leadership
Education
Mesa Community College 2006 — 2014
Business, Management, Marketing, and Related Support Services
The Studio Academy of Beauty 2007 — 2007
Licensed, Esthetician
California State University, East Bay December 2014 - Present
H & R Block October 2014 - Present
California State University, East Bay April 2011 - Present
California State University, East Bay August 2009 - March 2011
AT&T July 2002 - January 2007
Skills
Public Speaking, Community Outreach, Social Media, Non-profits, Organizational..., Event Planning, Research, Data Entry, PowerPoint, Social Networking, Higher Education, Staff Development, Strategic Planning, Outlook, Nonprofits, Time Management, Teaching, Management, Interviews, Leadership Development, Teamwork, Admissions, Facebook, Career Counseling, Event Management, E-Learning, Social Media Marketing, Student Affairs, Marketing, Proofreading, PeopleSoft, Office Administration, Resume Writing, Administration, Marketing Communications, Editing, Access
Education
California State University-East Bay
Master of Public Administration (M.P.A.), Health Care Administration
California State University-East Bay 2012 — 2014
Bachelor's degree, Business Administration, option in Human Resource Management and Finance
Merritt College
Associate of Arts (A.A.), Paralegal Studies
Tupperware February 2003 - Present
Tupperware Brands February 2003 - November 2011
Sutter County Jail, Yuba City, CA September 1997 - July 2008
AT&T December 1965 - December 1996
Skills
Leadership Development, Direct Sales, Team Building, Coaching, Retail
Education
Castlemont High School, Oakland, C 1961 — 1963
Merritt College
US Navy December 2014 - Present
US Department of Navy July 2009 - Present
US Census Bureau March 2009 - June 2009
R Solutions September 2006 - December 2007
AT&T January 1999 - July 2005
Skills
Green Belt, Financial Analysis, Coaching, Data Analysis, Process Improvement, Customer Relations, Team Leadership, Analysis, Problem Solving, Team Building, Excel, Customer Service, Word, Microsoft Office, Public Speaking, PowerPoint, Administration, Contract Negotiation, Research, Negotiation, Outlook, Business Strategy, Government, Forecasting, Budgeting, Strategic Planning, Budgets, Microsoft Excel
Education
Waynesburg College 2003 — 2004
MBA
Mercyhurst University
BA Business Administration, Marketing/Management
Key Solutions Real Estate November 2009 - Present
Turtle Beach Marina 2003 - 2007
Lucent Technologies Bell Labortories 1998 - 2002
AT&T 1968 - 1997
Skills
Sellers, Short Sales, Property, e-PRO, SFR, Investors, REO, Commercial Real Estate, Condos, Waterfront, Real Estate, Foreclosures, Buyer Representation, Listings, Residential Homes, Single Family Homes, Relocation, Investment Properties, Real Estate Transactions, Rentals, Vacation Homes, Real Estate Development, Townhomes, New Homes, ABR, Relocation Buyers, New Home Sales, Seniors, Real Property, 1031 Exchanges, Buyers, Income Properties, Real Estate Economics, Land Acquisition, Property Management, Referrals, HUD, Luxury
Education
Mercy College
Business Administration and Management, General
Norfolk College of William & Mary
EE, Engineering
Alcatel-Lucent January 2001 - Present
Alcatel-Lucent March 1980 - Present
Bell Labs Lucent Technologies 1980 - Present
Lucent Technologies 1980 - Present
AT&T / Lucent Technologies 1980 - Present
Lucent Technologies January 1995 - January 2000
AT&T 1984 - 1998
Lucent Technologies January 1987 - January 1995
Skills
Lucent, SDH, TL1, IXIA, SNMP, Ethernet, Fiber Optics, IP, Testing, LTE, Gigabit Ethernet, Unix, Spirent, DWDM
Education
Merrimack College 1984 — 1995
BSEE, electrical engineering
Merrimack College 1984 — 1995
B.S.E.E., Bachelor, Science Electrical Engineering
Time Warner Cable Business Class April 2013 - Present
Time Warner Cable Business Class July 2011 - April 2013
Alpine Access December 2006 - July 2011
MCI Worldcom January 1999 - April 2004
Norstan Communications (Western Region) January 1997 - January 1999
AT&T January 1981 - January 1997
Skills
Telecommunications, Networking, Account Management, Customer Satisfaction, Management, Training, Call Centers, Sales, Team Leadership, Selling, Customer Experience, Coaching, Mobile Devices, Cloud Computing, Sales Operations, Software Documentation, Project Management, VoIP, Strategy, Technical Support, Sales Management, Call Center, Unified Communications, Managed Services, Security, Recruiting, leadership, Project Planning, Leadership
Education
University of Phoenix
Associate of Arts, Information Technology - Networking
University of Phoenix
Bachelor’s Degree, Bachelor of Science in Business
Time Warner Cable Learning Management System
Telecommunications
Alpine University
Mesa Community College
Norstan Educational Services
University of Phoenix
Human Resources Management Program; Management
VoIP Tech Global Communications Inc. July 2014 - Present
CSC - Computer Sciences Corporation March 2011 - June 2014
The Esplanade Hotel January 2005 - December 2010
AT&T May 1999 - October 2005
IBM August 1989 - September 1999
Skills
Project Management, Leadership, Marketing Strategy, Account Management, Product Management, Direct Sales, Sales Management, Telecommunications, CRM, Management, Managed Services, New Business Development, VoIP, Call Centers, Technical Support
Education
Mercy College 1992 — 1996
Economics
State University Of Haiti, Faculte Des Sciences Humaines 1982 — 1986
Bachelor of Science (B.S.), Mass Communications/Journalism And Media
The Walt Disney Company March 2012 - Present
The Walt Disney Company September 2011 - March 2012
AT&T December 2010 - July 2011
ARG Productions January 2009 - July 2010
Skills
Application support and..., Data Warehousing, Data Analysis, Application Architecture, Oracle Applications, Unix Shell Scripting, Unix Operating Systems, Basics of Unix, HTML 5, Microsoft SQL Server, SQL, Microsoft Office 2007, Apple Remote Desktop, Apple OS, HP Service Manager, SharePoint Designer, SharePoint, Outlook, VMware Infrastructure, IT Infrastructure..., IT Infrastructure..., Oracle Reports, Technical Reports, Financial Reporting, Reporting & Analysis, Project Management, Computer Security, ITIL Certified, ITIL Process, Analytic Problem Solving, Root Cause Problem..., On-call Support, IT Operations, Leading Meetings, Business Meetings, Change Management, Production Support, Program Implementation, Ad Hoc Reporting, CSS Javascript, Network Security, System Deployment, Windows Services, Agile Methodologies, Malware Analysis
Education
University of Central Florida 2012 — 2016
Master's Degree, M.C.S Computer Science
Mercy College 2007 — 2010
B.A Computer Design Technology, B.A Computer Design Technology
Northern Essex Community College 2004 — 2007
Associate's Degree, Computer and Information Sciences
AT&T October 2014 - Present
International Association of Engineers October 2014 - October 2014
TheMIGroup June 2014 - September 2014
Wong & Hung May 2013 - May 2014
Jean Gray Hargrove Music Library of UC Berkeley January 2012 - May 2014
UC Berkeley Parking & Transportation September 2012 - December 2012
UC Berkeley Department of Music January 2012 - May 2012
UC Berkeley January 2012 - May 2012
Kumon May 2009 - January 2012
Freedoh August 2011 - December 2011
Skills
SAP, Microsoft Office, Millenium, Stata, Adobe Photoshop, Adobe Illustrator, Event Planning, Customer Service, PowerPoint, Microsoft Word, Database Administration, Teamwork, Marketing, Social Networking, Photoshop, Public Speaking
Education
University of California, Berkeley 2010 — 2014
Bachelor's Degree, Environmental Economics and Policy, Social Welfare Double Major; Chinese Minor
Merritt College 2008 — 2010
American Indian Public High School 2006 — 2010
AT&T October 2012 - March 2015
Guthrie Mainstream Svc February 2006 - October 2012
Skills
Microsoft Office, Customer Service, Microsoft Excel, Leadership, Microsoft Word, PowerPoint, Strategic Planning, Research, Public Speaking, Technical Support, Software Installation, VoIP, Information Technology, Training, Team Building, Troubleshooting, Networking, Customer Satisfaction, Telecommunications, Program Management, Sales
Education
Mesa Community College 2009 — 2011
Associate of Science (AS), Computer Science
Safety Services Company February 2015 - July 2015
Safety Services Company November 2014 - February 2015
Safety Services Company July 2014 - November 2014
Safety Services Company February 2013 - July 2014
AT&T February 2007 - October 2007
Skills
Computer Hardware, Customer Service, Computer Science, Computer Repair, Computers, Computer Security, Computer Graphics, Computer Proficiency, Computer Maintenance, Information Technology, Technical Support, Networking, HTML, Customer Satisfaction, Team Leadership, Quality Assurance, Outlook, Salesforce.com, Management, Microsoft Office, Leadership, Microsoft Word, Coaching, Microsoft Excel, Microsoft Exchange, PowerPoint, Process Improvement, Recruiting, Sales Operations, Team Building, Windows, Training, Strategic Planning, Project Management, Petroleum, Contract Negotiation, Sales, Supervisory Skills, Project Planning, Safety Management..., Occupational Health, Operations Management, Oil & Gas, Energy, Gas, Contract Management, Troubleshooting, Documentation, Risk Assessment, Construction
Education
Mesa Community College 2001 — 2009
Master's degree, Computer and Information Sciences, General
Business & Industry Institute 2001 — 2002
Bachelor of Computer Science, Computer Science, 3.8 GPA
AT&T October 2014 - Present
Lowes Foods September 2012 - Present
Skills
Cashiering, Cash Register, Store Management, Merchandising, Retail, Cash Handling Experience, Grocery, Telecommunications
Education
Meredith College
Bachelor of science in Accounting
Meridian Capital Group November 2012 - Present
Reis July 2011 - November 2012
AT&T December 2009 - June 2011
AT&T July 2009 - December 2009
Skills
Real Estate, Investments, Research, Real Estate Finance, Account Management, Real Estate Economics, CMBS, Leadership, Sales, Management, New Business Development
Education
Mercyhurst University 2005 — 2009
Strategic Communication, Public Relations and Journalism
Square 1 Bank August 2015 - Present
Meredith College May 2015 - Present
AT&T October 2014 - January 2015
Skills
PowerPoint, Microsoft Office, Microsoft Word, Microsoft Excel, Research, Teamwork, Time Management, Organization Skills
Education
Meredith College 2013 — 2017
Bachelor’s Degree, Business Administration and Management, General, Junior
Bunn High School 2009 — 2013
AT&T October 2004 - February 2014
Target April 2003 - October 2004
Newbury Comics November 2000 - January 2003
Skills
Solution Selling, Telecommunications, Customer Service, Customer Satisfaction, Sales, Leadership, Account Management, Training, Mobile Technology, Wireless, Merchandising, Cellular Communications, Microsoft Office, Microsoft Excel, Microsoft Word, Marketing, Project Management, PowerPoint, Business Administration, Psychology, Outlook
Education
Merrimack College
Bachelor's degree, Major: Psychology Minor: Business Administration, 3.75 GPA
Comcast Business April 2015 - Present
AT&T September 2011 - April 2015
AT&T September 2010 - September 2011
LA Fitness February 2010 - September 2010
Best Buy September 2009 - February 2010
Best Buy January 2008 - September 2009
LA Fitness November 2005 - December 2007
Best Buy December 2002 - September 2005
Skills
Employee Training, Leadership, Retail, Sales, Account Management, Customer Service, Direct Sales, Training, Management, Sales Operations, Sales Management, Customer Satisfaction, Sales Process, Team Building, Teamwork, Cold Calling, Salesforce.com, Sales Presentations, Customer Experience, Microsoft Office, B2B, Solution Selling, Social Networking, Telecommunications, Time Management, CRM, Networking
Education
University of Phoenix 2013 — 2016
Mesa Community College 2005 — 2007
Business Economics & Marketing
AT&T January 2014 - January 2015
General Dynamics June 2013 - January 2014
Crown Castle August 2011 - June 2013
Technology Associates August 2008 - July 2011
FST Technical Services January 2005 - August 2008
Communications Services Incorporated January 2003 - January 2005
Communications Services Incorporated January 2002 - January 2003
American Tower January 2001 - December 2001
FM Group February 2000 - January 2001
FM Group February 1998 - February 2000
Skills
4G, Telecommunications, WiMAX, LTE, 3G, Fiber Optics, Project Management, Wireless, Optical Fiber, Cellular Communications, Construction, Microwave, CDMA, UMTS, Zoning, Site Acquisition, GSM, RF, AutoCAD, Submittals, Construction Drawings, RF Engineering, Software Documentation, Quality Assurance, CAD, Surveying, Business Development, Feasibility Studies, Project Planning, Vendor Management, Management, Program Management, Team Leadership, As-Built Drawings, Redline, Construction Site..., Site Planning
Education
Mesa Community College
Interior Design & Architecture
Yavapai College
Interior Design & Architecture
Meredith College OCP August 2015 - Present
AT&T February 2014 - Present
Blue Cross and Blue Shield of North Carolina May 2015 - July 2015
Nextaff September 2014 - December 2014
Crazy 8! January 2013 - April 2014
Cosmic Coupon December 2012 - January 2013
T.J. Maxx September 2011 - November 2012
Skills
Microsoft Office, Customer Service, Teamwork, Management, Customer Satisfaction, Leadership, Time Management, Social Media, Public Speaking, PowerPoint, Microsoft Word, Communication Skills, Interpersonal..., Sales Abilities, Marketing Strategy, Access, Sales, Communication, Microsoft Excel, Recruiting, Talent Acquisition
Education
Meredith College 2012 — 2016
Bachelor of Science (B.S.), Business Administration - Human Resources Concentration
Cary High School 2008 — 2012
High School
AT&T Global Services March 2011 - Present
The Pink Poppy November 2003 - May 2012
Cultural Care Au Pair March 2008 - March 2011
AT&T November 1996 - September 2003
AT&T October 2001 - July 2002
AT&T December 1998 - October 2001
AT&T November 1996 - December 1998
World Trade Center July 1996 - November 1996
World Trade Center Boston June 1995 - July 1996
Skills
Social Media, Interior Design, Salesforce.com, Entrepreneurship, Leadership, Microsoft Office, Cloud Computing, Sales, New Business Development, Account Management, Sales Management, Retail, Team Management, Networking, B2B, Direct Sales, Team Building, Public Relations, Marketing Strategy, Selling, Marketing, Project Planning, Project Management, Management, Strategy, Business Development, Product Management, Program Management, Event Planning, Team Leadership, Business Planning
Education
Merrimack College 1992 — 1995
BA, Sociology
University of Massachusetts, Amherst 1991 — 1992
Business
VISIONS UNLIMITED NOW April 2011 - Present
21st Century Insurance May 2008 - November 2009
AT&T March 1984 - June 1994
Skills
Public Speaking, Technical Writing, Published Author, Team Building, Customer Service, Editing, Teaching, Coaching, Personal Development, Leadership Development, Project Management, Strategic Planning, Small Business, Non-profits, Sales, Nonprofits, Social Media Marketing, Microsoft Excel, Fundraising, Training, Leadership, Social Media, Public Relations, Marketing, Social Networking, Entrepreneurship, Event Management, Online Advertising, Advertising, Research, Online Marketing, Organizational..., Marketing Strategy, Start-ups, Event Planning, Business Planning, Management, Marketing Communications, Blogging, Management Consulting, Team Leadership, Business Development, Strategy, Executive Coaching, New Business Development, Workshop Facilitation, Business Strategy, Email Marketing, Program Management, Negotiation
Education
Mesa Community College
TMEC
Hanjin Shipping June 2014 - Present
American Traffic Solutions November 2008 - April 2014
Countrwide Financial Bank March 2006 - November 2008
Progressive Insurance June 2005 - February 2006
AT&T May 1999 - June 2005
Skills
QuickBase, Process Improvement, KPI implementation, Employee Training, Policy Writing, Customer Service, Cross-functional Team..., Data Analysis, Microsoft Excel, Program Development, Project Management, Research, Compliance, Call Centers, CRM, Training, Operations Management, Team Building, Leadership, Program Management, Team Leadership, Vendor Management
Education
Mesa Community College
Charles Schwab November 2005 - Present
Charles Schwab November 2005 - Present
LDS Distribution Services 2005 - November 2005
AT&T 1999 - October 2004
Education
Mesa Community College
AT&T May 2013 - Present
NotMyKid.org March 2003 - March 2006
Skills
Peer Support Specialists, Public Speaking, Substance Abuse, Psychology, Mental Health, Psychotherapy, Case Managment, Social Services, Time Management, Conflict Resolution, Critical Thinking, Leadership Development, Leadership, Event Planning, Data Entry, Training, PowerPoint, Teamwork
Education
Mesa Community College 2010 — 2012
None Yet, Counseling Psychology
Red Mountain High School 1997 — 2000
Diploma, Forensic Psychology
P.F. Chang's China Bistro May 2015 - June 2015
Kroger February 2011 - March 2015
Fry's Food and Drug April 2003 - February 2011
Cox Communications November 2001 - April 2003
Honeywell January 2000 - November 2001
AT&T November 1991 - January 2000
Skills
Problem Solving, Training & Development, Computer Hardware, Enterprise Software, Network Administration, LAN-WAN, WLAN, Telephony, Windows 7, Windows 8.1, Mac & PC platforms, Laser Printers, Interactive Kiosks, Mobile Device Management, Hardware, System Deployment, Information Technology, VMware, Technical Support, Troubleshooting, Networking, Servers, POS, Radiant, Windows Server
Education
Skillsoft Online Learning 2014 — 2015
Information Technology
Mindworks Professional Education 1998 — 2000
Information Technology
Mesa Community College 1994 — 1995
Shadow Mountain High School 1984 — 1986
Graduate
Corona Del Sol High School 1984 — 1984
Apollo High School 1982 — 1984
5 Linx Enterprises January 2011 - Present
Independant January 1999 - Present
Andre Rapheal Consulting January 1999 - Present
AT&T September 2001 - December 2002
TSYS June 1995 - January 2000
Skills
Access, Entrepreneurship, Fashion, Sales, Small Business, Social Media Marketing, Team Building, Analysis, Coaching, Customer Service, Leadership, Leadership Development, Public Speaking, Social Media, Social Networking, Marketing, Microsoft Office, Management, Training, Team Leadership, Microsoft Excel
Education
Mesa Community College 1993 — 1994
INSCOM G3 AISR April 2015 - Present
US Army March 2011 - Present
Global Emporium March 2002 - September 2009
AT&T May 1995 - March 2003
Skills
Intelligence Analysis, Army, Military, Security Clearance, Intelligence, DoD, Command, Operational Planning, Military Experience, Military Operations, Defense, Weapons, Government, Military Logistics, Afghanistan
Education
Texas A&M University 2013 — 2015
Homeland Security
University of Louisville 2010 — 2011
MPA, Public Administration
Meredith College 1996 — 2000
MBA, Organizational Behavior Studies
University of California, Los Angeles 1990 — 1994
BA, International Economics
Sir Walter Chevrolet May 2015 - Present
Oxford University Press June 2015 - August 2015
AT&T October 2014 - July 2015
You Call This Yoga August 2014 - December 2014
Earth Fare - the healthy supermarket November 2013 - October 2014
Dairy Queen August 2011 - August 2012
Skills
Customer Service, Communication, Public Speaking, PowerPoint, Microsoft Word, Photoshop, Organization Skills, Time Management, Dependable Team Player, Microsoft Excel
Education
Meredith College 2012 — 2016
Bachelor of Business Administration (B.B.A.), Junior
Premier Lister April 2014 - Present
Keller Williams June 2009 - Present
Modern Launch February 2008 - Present
GoDaddy January 2009 - March 2013
AT&T June 2006 - January 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing
Education
Mesa Community College 2002 — 2005
Business Administration and Management, General
Skyline High School 1998 — 2001
High School
CustomInk January 2014 - Present
United States Navy September 2010 - January 2014
Walmart November 2009 - September 2010
Meridian Police Department December 2004 - August 2010
AT&T November 2008 - November 2009
Cellular South March 2006 - November 2008
Skills
Navy, Test Equipment, Active DoD Secret..., Sonar, Preventive Maintenance, Schematic, Military Training, Fiber Optics, Police Officers, Asset Protection, Leadership, Management, Military Experience, Microsoft Office, Sales, Team Building, Customer Service, Military, Security Clearance, Microsoft Word, Supervisory Skills, PowerPoint
Education
Meridian Community College 2003 — 2005
AA, Criminal Justice
Digital The Fruth May 2013 - Present
Arizona Office Technologies August 2008 - May 2013
Arizona Office Technologies August 2008 - May 2013
Xeriom Technology Services January 2007 - January 2008
IKON Office Solutions January 2005 - January 2007
AT&T January 1993 - January 2005
Skills
Customer Service, Microsoft Office, Account Management, Strategic Planning, Sales, Sales Management, Negotiation, Management, Team Building, Leadership, New Business Development, Direct Sales, Sales Process, Inventory Management
Education
Mesa Community College
General Studies
Dobson High School 1987 — 1990
H.S. Diploma
AT&T August 1990 - Present
D's Electrolysis January 1989 - September 1991
Wakefern Food Corp. January 1980 - July 1988
Skills
Direct Sales, Cold Calling, Solution Selling, Salesforce.com, Sales Operations
Education
Mesa Community College 1991 — 1994
General Studies
Arizona School of Electrolisis 1989 — 1989
Electrology, Electrology
Novartis September 2010 - Present
Novartis Pharmaceuticals AG December 2001 - Present
Novartis Pharmaceuticals December 2001 - August 2010
Novartis Pharmaceuticals May 2007 - December 2007
Sapient August 2000 - June 2001
Ernst & Young LLP December 1994 - July 2000
Ernst & Young - Consulting Services 1994 - 2000
Center for Large-Scale Computing at Polytechnic University September 1992 - December 1994
AT&T 1987 - 1992
Skills
SOA, Business Process..., Distributed Systems, Virtual Worlds, CRM, Strategy, Marketing, Cross-functional Team..., Product Lifecycle..., Integration, Business Intelligence, Executive Management, IT Management, Project Portfolio..., IT Strategy, Vendor Management, Leadership, Management, Team Leadership, Change Management, Outsourcing
Education
New York University 1990 — 1992
MSISE, Computer Systems Engineering MS
Mercy College 1982 — 1986
BS, Computer Science
Visalus Sciences August 2011 - Present
Numerous Companies January 2010 - Present
Numerous Insurance Companies January 2009 - Present
Afllac October 2006 - Present
Prudential Florida Showcase Properties September 2006 - Present
Living Life Well Health Solutions For Peace of Mind 2006 - 2011
AT&T April 1973 - June 2008
Skills
Coaching, Project Delivery, Insurance
Education
Mercy College 1974 — 1980
BS, Business Management
AT&T 2007 - Present
SBC 2004 - 2007
SBC 2000 - 2003
Skills
Solution Selling, Managed Services, Unified Communications, Telecommunications, VoIP, Direct Sales, MPLS, Co-location, Wireless, Account Management, Sales Process, IP, Professional Services, Ethernet, Cloud Computing, Sales Operations, Selling, SaaS, Mobile Applications, Network Security
Education
Merrimack College 1989 — 1994
Bachelor of Science, Business Administration with a concentration in Finance
Ramapo High School 1985 — 1988
Videa, LLC April 2014 - Present
Daniellepaulet.com 2007 - Present
Mother Nature Network April 2013 - April 2014
WebMD 2010 - 2013
AT&T 2009 - 2010
GetFugu 2008 - 2008
ListingWare 2007 - 2008
Skills
Animation, Motion Graphics, Flash Animation, Photoshop, Illustrator, Illustration, After Effects, Web Design, Dreamweaver, Flash, Storyboarding, User Experience, Graphic Design, CSS, User Interface Design, Graphics, Logo Design, InDesign, Premiere, Character Animation, Computer Animation, Adobe Creative Suite, Mac, HTML, Advertising, Art, Interaction Design, Final Cut Pro, Corporate Identity, Art Direction, Video, Layout, Typography, Digital Illustration, Maya, 3D, ActionScript
Education
Savannah College of Art and Design 2012 — 2016
Master of Fine Arts (MFA), Animation
Savannah College of Art and Design 2005 — 2007
BFA, Animation
Mercy College 2003 — 2005
Animation
Alcatel-Lucent January 2000 - Present
Lucent Technologies January 1996 - January 2000
Lucent Technologies January 1990 - January 1996
AT&T January 1989 - January 1990
AT&T January 1986 - January 1988
AT&T January 1983 - January 1986
AT&T January 1982 - January 1983
Western Electric January 1979 - January 1982
Skills
Testing, ERP, Databases, Administration, Telecommunications, Windows, Excel, Product Management, Business Analysis, Problem Solving, Business Management, Order Management, Analysis, Business Intelligence, Materials Management, Microsoft Office, Data Warehousing, Compliance, Certified Project..., Reference Data, Master Data Management, Master Data, Management, Microsoft Excel, Process Improvement
Education
Merrimack College
B.S, Business Administration
Stevens Institute of Technology
enrolled in Masters Of Science, Technology Management; Project Management
FM Solutions December 2010 - Present
Rose Petal Bookkeeping January 2009 - December 2010
Professional Accounting Group, LLC January 2009 - December 2010
CSP LLC September 2007 - October 2008
Barness Family East Valley Jewish Community Center September 1999 - September 2007
Assisted Living LLC February 1997 - August 1999
AT&T June 1992 - January 1997
Skills
Accounts Receivable, Accounts Payable, Payroll, Invoicing, Financial Statements, Account Reconciliation, Bookkeeping, Microsoft Word, Accounting, Customer Service, Microsoft Excel, Microsoft Office, QuickBooks, Budgets, Cash Management, Financial Analysis, Human Resources, Payroll Taxes, Microsoft Outlook, Adobe Acrobat, Microsoft Dynamics, Peachtree, Balance Sheet Review, Income Statement, General Ledger, Office Management, Employee Benefits, Benefits Administration, Collections, Planning Budgeting &...
Education
Mesa Community College 1980 — 1981
Associates
AT&T April 2012 - Present
AT&T April 2009 - Present
Skills
Call Centers, Cloud Computing, Contract Negotiation, Customer Service, Telecommunications, Mobile Devices, Networking, Managed Services, Telephony, Troubleshooting, Vendor Management, VoIP, Unified Communications, Wireless, Switches, Ethernet, Data Center, Cisco Technologies, IP, WAN
Education
Merrimack College 1991 — 1993
Level 3 Communications February 2015 - Present
Cox Communications September 2000 - October 2014
Mesa Public Schools January 2000 - September 2000
AT&T September 1993 - January 2000
Skills
Network Architecture, Network Administration, Network Engineering, Data Center, IP, TCP/IP, Cisco Technologies, Juniper Technologies, Video over IP, Switches, Cisco Routers, Router Configuration, Routing Protocols, Network Design, VoIP, Cisco IOS
Education
Mesa Community College
associates in applied science, Networking System Administration
Mindworks Phoenix, AZ
Progressive Pipeline November 2013 - Present
Certified Safety August 2011 - November 2013
AT&T March 1998 - August 2011
Rowan Companies, Inc. February 1993 - February 1998
Skills
Management, Project Management, Training, Project Planning, Microsoft Office, Risk Assessment, Customer Service, Safety Management..., Microsoft Excel, Team Building, Operations Management, Engineering, Construction, Process Improvement, Change Management, Leadership, Risk Management, Strategic Planning, Coaching, Public Speaking, Policy, Contract Management, Supervisory Skills, Construction Safety, Recruiting, PowerPoint, Troubleshooting, Microsoft Word, Energy, Auditing, Teamwork, EHS, Occupational Health, Industrial Safety, Budgets, Root Cause Analysis, Offshore Drilling, Procurement, Workplace Safety, First Aid, Environmental Awareness, Emergency Management, Commissioning, Accident Investigation, Contract Negotiation, Inspection, Investigation, Hazardous Materials, Fire Safety, Process Scheduler
Education
Meridian Community College
Business and Engineering
Alcatel-Lucent March 2015 - April 2015
Broadridge Financial Solutions April 2014 - June 2014
Self-Employed (Special Projects) May 2011 - August 2012
AT&T April 2011 - May 2011
Bank of America Merrill Lynch October 2009 - March 2010
Walmart November 2008 - January 2010
NCS Technologies December 2007 - January 2008
LexisNexis Martindale-Hubbell July 2006 - September 2006
Virgin Mobile USA December 2005 - January 2006
Cingular Wireless April 2001 - November 2004
Skills
Business Analysis, Project Management, Quality Assurance, ERP, Telecommunications, Risk Management, Vendor Management, Training, Process Improvement, SDLC, Leadership, CRM, Management, Testing, Program Management, Software Documentation, Team Management, Security, Business Intelligence, Integration, PMP, PMO, Project Portfolio..., Requirements Analysis, Visio, Business Process..., Software Project..., Business Process, Cross-functional Team..., Requirements Gathering, Resource Management, IT Strategy, SharePoint, Information Technology, Consulting, Technical Recruiting, Analysis, Business Requirements, Change Management, Project Planning, Project Delivery, Team Leadership, Strategy
Education
Upsala College 1983 — 1984
BA, Business Admin/Management
Mercy College 1979 — 1981
Mathematics, Accouning, 3.6
AT&T July 2015 - Present
Barrs Recreation/Playgrounds of the Carolinas July 2015 - Present
AT&T October 2014 - June 2015
HealthSource Chiropractic & Progressive Rehabilitation April 2014 - May 2015
North Carolina Society of Hispanic Professionals October 2013 - October 2014
NC State University June 2014 - June 2014
Meredith College August 2013 - April 2014
Carmike Cinemas December 2012 - March 2014
Mercury Studio Durham September 2013 - December 2013
Meredith College August 2012 - October 2013
Skills
Public Speaking, Time Management, Customer Service, Critical Thinking, Team Leadership, Microsoft Word, PowerPoint, Microsoft Office, Microsoft Excel, Marketing, Leadership, Organization, Problem Solving, Research, Phone Etiquette
Education
Meredith College 2012 — 2016
Bachelor's Degree, Business Administration and Economics
NetApp March 2010 - Present
Freudenberg IT LP October 2009 - March 2010
Qimonda August 2005 - March 2009
AT&T January 2001 - July 2005
PacFab, Inc May 1997 - January 2001
U. S. Army Corps of Engineers May 1996 - December 1997
Skills
SAP, Windows Server, SharePoint, Technical Support, Data Migration, PMP, Requirements Analysis, Visio, Unix, Integration, ITIL, Disaster Recovery, Business Analysis, Software Project..., System Administration, Testing, Program Management, Project Management, Troubleshooting, Cross-functional Team..., Servers, Management, Software Documentation, IT Strategy, Vendor Management, Data Center
Education
North Carolina State University 2008 — 2009
Certificate, Webmaster - Developer
Meredith College 1998 — 2000
BS, Computer Science
Lightower Fiber Networks (formerly Veroxity) May 2009 - Present
AboveNet Communications 2006 - May 2009
RCN September 2001 - August 2006
EPIK Communications February 2000 - April 2001
NEON Communications November 1998 - February 2000
Rhythms NetConnections 1998 - 1999
AT&T May 1988 - April 1998
Skills
MPLS, Co-location, Networking, Ethernet, Telecommunications, Optical Fiber, Enterprise Software, Fiber Optics, Managed Services, SDH, Disaster Recovery, Unified Communications, Account Management, Routing, Data Center, VoIP, Managed Hosting, Solution Selling, Sales
Education
State University of New York at Buffalo 1975 — 1978
BA
Merrimack College 1974 — 1975
AT&T Customer AssistanceMBNA1998 - 2003
Education
Mercyhurst College 1992 — 1997
BA, EDUCATION
Tech Data Mobile Solutions February 2015 - Present
Craft Creators February 2013 - December 2014
Bob Car November 2013 - August 2014
Verizon February 2007 - April 2013
Verizon Wireless 2003 - 2007
AT&T 1999 - 2003
Skills
Solution Selling, Product Marketing, Product Management, Team Building, Product Development, Channel, Strategic Partnerships, Strategic Planning, CRM, Cross-functional Team..., Competitive Analysis, Vendor Management, Go-to-market Strategy, Product Lifecycle..., Program Management, Management, Wireless, Sales Management, Marketing Strategy, Sales, Leadership, Marketing, Training, Customer Retention, Forecasting, Call Centers, Project Planning, B2B, Sales Operations, Strategy, Pricing, Segmentation, Mobile Devices
Education
Mercy College
MS, Organizational Leadership
Rutgers, The State University of New Jersey-Newark
BS, Management
Young Living June 2013 - Present
Milestone Technologies, Inc. October 2014 - December 2014
Taos March 2014 - August 2014
Phacil, Inc October 2012 - October 2013
PSCU January 2011 - October 2012
Global Resources, LTD July 2010 - December 2010
University of Phoenix December 2009 - June 2010
Capgemini December 2008 - April 2009
ATT June 2008 - January 2009
Partnersystems December 2007 - January 2008
Skills
SharePoint, Servers, Troubleshooting, Active Directory, Microsoft Exchange, Disaster Recovery, TCP/IP, System Administration, XP, Windows XP, Windows 7, HTML, Technical Support, Unix, Windows Server, Computer Hardware, Access, Software Installation, Cisco Technologies, Security
Education
Mesa Community College 2005 — 2013
South University 2003 — 2005
Bachelor, IT
Minnesota State University, Moorhead 1997 — 1999
Bachelor, Computer
The University of Texas at Austin June 2014 - Present
IBM January 2000 - Present
State of Delaware March 2013 - May 2014
Avon February 2014 - April 2014
IBM 2009 - February 2013
IBM Global Business Services 2006 - 2008
Verizon Business 2007 - 2007
AT&T 2000 - 2000
Skills
SAP, Program Management, Business Process, Business Intelligence, Requirements Analysis, Management Consulting, Enterprise Architecture, IT Strategy, Master Data, SOA, Business Analysis, SDLC, Business Process..., ITIL, Software Project..., Global Delivery, Project Management, SAP R/3, PMO, Change Management, PMP, Project Portfolio..., Business Process Design, ERP, Integration, Solution Architecture, Business Transformation
Education
Merrimack College 1995 — 1999
Marketing/Marketing Management, General
Intel Corporation March 2009 - February 2013
Intel Corporation April 2007 - March 2009
Intel Corporation May 2003 - April 2007
Intel Corporation April 2000 - May 2003
Siemens May 1996 - April 2000
Motorola Solutions February 1994 - May 1996
AT&T April 1993 - February 1994
US Army September 1988 - September 1992
Laughlin Electric June 1984 - May 1987
Skills
Operations Management, Program Management, Project Management, Change Management, Quality Management, Quality Assurance, Business Analysis, Systems Analysis, Systems Engineering, Electrical Engineering, Process Improvement, Process Management, Cross-functional Team..., Intel, SDLC, SharePoint, TCP/IP, Troubleshooting
Education
University of Phoenix 2000 — 2004
Bachelor's of Science, E-Business and Information Technology
Mesa Community College 1994 — 1996
Associate of Science (A.S.), Electrical and Electronics Engineering
Alcatel-Lucent March 2008 - Present
Lucent Technologies 2000 - 2008
Lucent Technologies 1994 - 2008
AT&T 1992 - 2002
AT&T * 1986 - 2002
Education
Merrimack College 1988 — 1997
BS, EE
AT&T February 2008 - Present
IBM Global Services March 2003 - January 2008
Skills
Telecommunications, Vendor Management, Project Management, Process Improvement, CRM, Program Management, Cross-functional Team..., Training, Product Management, Integration, Team Building
Education
Meredith College 1999 — 2003
BS, Computer Information Systems
Comtech EF Data June 2014 - Present
First Data Corporation January 2008 - May 2014
AT&T January 2007 - December 2007
Calence March 2006 - January 2007
TecServ, Inc. 2004 - 2004
Scott & White Healthcare July 2001 - August 2003
Skills
Switches, Firewalls, Active Directory, CCNA, Windows Server, Network Administration, Microsoft Exchange, Troubleshooting, CCNP, Cisco Routers, VoIP, Networking, Microsoft Certified..., Backup Exec, Frame Relay, Cisco Technologies, Routers, VPN, Data Center, Network Engineering, IP, TCP/IP
Education
Mesa Community College 2005 — 2006
University of the Pacific 1991 — 1992
Electrical Engineering
AT&T 2006 - March 2015
AT&T August 1986 - 2006
AT&T September 1984 - July 1986
AT&T December 1972 - August 1984
Skills
Telecommunications, Vendor Management, VoIP, EHS, Ergonomics, Facilities Management, MPLS, Auditing, HVAC, Wireless, Direct Sales, Process Scheduler, Unified Communications, Call Centers, Account Management, Mobile Devices, Maintenance & Repair, Fire Safety, IP, Managed Services, Solution Selling, Process Improvement, Team Building, Training, Risk Assessment, Management
Education
Mercy College 1975 — 1979
Bachelor of Scence, Business Management
Maritime Trades High School - School Ship John W. Brown 1963 — 1967
High School Diploma - NYC Vocational School, Marine Steam Plant Operation & Maintenance
AT&T October 2012 - Present
Ericsson September 1994 - March 2012
Detection Sciences January 1988 - September 1994
Education
Merrimack College 1990 — 1992
Florence Copper Inc. April 2015 - Present
Pace April 2013 - April 2015
AT&T 1991 - 2001
Skills
Project Management, Telecommunications, Management, Customer Service, Team Leadership, Microsoft Office, Wireless, Leadership, VoIP, Troubleshooting
Education
Mesa Community College 2003 — 2009
Yale New Haven Health October 2010 - Present
Sonic Golf October 2008 - March 2010
MBI 1991 - 2008
American Security Insurance Group 1985 - 1988
Princeton University January 1985 - August 1985
SNET 1979 - 1983
AT&T 1975 - 1979
Bell Laboratories 1968 - 1975
Skills
Crystal Reports, Visio, Access, Programming, Process Improvement, SDLC, Software Documentation, Databases, EMR, Data Analysis, Project Management, Data Warehousing, Leadership, Vendor Management, Troubleshooting, Business Analysis, Integration, SharePoint, Business Process..., Epic Systems, SQL
Education
Rutgers University-New Brunswick 1974 — 1979
MS, Computer Science
Mercyhurst College 1963 — 1968
BS, Mathematics
Origami Owl Custom Jewelry May 2014 - Present
Republic Services Inc September 2012 - June 2014
Community Healthcare Systems May 2012 - August 2012
Charles Schwab June 2010 - May 2012
American Express January 2010 - June 2010
AT&T June 2009 - January 2010
Premise One Inc. January 2008 - February 2009
US Army July 2001 - July 2005
Skills
Cisco Technologies, OSPF, Network Engineering, BGP, TCP/IP, EIGRP, Firewalls, CCNA, WAN, VPN, Security, Network Security, LAN-WAN, Routing, Network Administration, CCNP, Wireless, Computer Security, Network Architecture, Wireless Networking, Telecommunications, Network Design, ICM Scripting, Calabrio Call Recording, CUIC Reporting, Cisco Call Manager, Cisco CVP, VXML Routers
Education
Mesa Community College
EDS January 2005 - April 2008
AON Human Capital Services August 2002 - December 2004
AT&T July 1985 - July 2002
Education
Mercy College 1983 — 1985
BS, Computer Science
College of Wooster 1974 — 1978
BA, Psychology
PayPal May 2011 - Present
AT&T August 2008 - January 2011
Skills
Customer Support, Call Centers, Customer Satisfaction, Technical Support, Customer Experience, Troubleshooting, Computer Hardware, Networking, Help Desk Support
Education
Mesa Community College 2005 — 2008
Associate, Applied Science: Networking System Admin
AT&T 2002 - Present
now Sprint Nextel January 2000 - July 2002
XO Communications August 1998 - January 2000
AT&T Wireless November 1991 - August 1998
Skills
Managed Services, Sales, Selling, Contract Negotiation, CRM, Cold Calling, Competitive Analysis, Forecasting, Co-location
Education
Mercy College 2000 — 2002
MBA, finance and marketing
Ramapo College of New Jersey 1982 — 1986
BA
AT&T October 2000 - Present
Network Access Solutions 1998 - 2000
Honeywell DMC 1996 - 1998
Current Science 1994 - 1996
Electronic Press 1993 - 1994
Skills
Managed Services, Direct Sales, Telecommunications, Vendor Management, Sales, Marketing, VoIP, Call Centers, Unified Communications, Wireless, Solution Selling, Professional Services, IP, MPLS, Data Center, SaaS, Ethernet, Cloud Computing
Education
Merrimack College 1987 — 1991
BS, Business Administration - Marketing
Chelmsford High 1984 — 1987
AT&T November 1993 - Present
Education
Mercy College
BA
US Lacrosse January 2006 - Present
NISOA/USSF Soccer January 2005 - Present
USSF Soccer official October 1997 - Present
Rockland BOCES April 2011 - June 2013
NYC DOE September 2008 - August 2010
AT&T June 1996 - January 2007
MAXM Systems May 1995 - April 1997
IBM September 1981 - June 1995
Skills
Community Outreach, Event Planning, Leadership, Microsoft Office, Social Media, Team Building, Curriculum Development, Tutoring, Event Management, Microsoft Excel, Research, Fundraising, Customer Service, Nonprofits, Strategic Planning, Social Networking, Data Analysis, Microsoft Word, Higher Education, Sports Management, Classroom, Networking, Process Improvement, Lesson Planning, Educational Leadership, Team Leadership, Educational Technology
Education
Mercy College 2008 — 2010
Masters Education, Urban Education, 3.87
Pace University - Lubin School of Business 1988 — 1989
MBA, Finance
SUNY Plattsburgh 1979 — 1982
B.S., Computer Science, Computer Science, 3.0
AT&T April 1979 - Present
New Rochelle Hospital Medical Center May 1978 - April 1979
US Navy February 1973 - November 1976
Skills
Data Center, Telecommunications, Inventory Control, Provisioning, Gigabit Ethernet, 10G Ethernet, Ethernet over SDH, Ethernet over Copper, Telephony, Ethernet, IP, Retail, Networking, Optical Fiber, Fiber Optics, Computer Network..., Cabling, VoIP
Education
Mercy College 1979 — 1981
associate, Computer Science w/ Math major
AT&T July 2015 - Present
AT&T June 2014 - Present
Austin CSI June 2013 - June 2014
Walt Disney Parks and Resorts Online June 2011 - September 2012
Ewire Technology 2009 - 2011
Flagstar Bank October 2008 - October 2009
WACHOVIA BANK 2005 - 2008
JP MORGAN CHASE BANK 1996 - 2005
Skills
Quality Assurance, SDLC, Project Management, User Acceptance Testing, Agile Project Management, Requirements Gathering, Agile Testing, Testing, Business Analysis, Management, Agile Methodologies, JIRA, Java, QTP, Process Improvement, Quality Center, Project Portfolio..., Leadership, Scrum, Project Planning, Enterprise Software, Resource Management, •Manage multiple..., •Strong analytical..., Test Planning, Visio, E-commerce, Product Management, Software Project..., Requirements Analysis, Software Quality..., Waterfall, PMP, Integration, System Testing, Business Requirements, Rally, Clarity, Sales Management, Program Management, PMO Services, Content Management
Education
Kaplan University 2010 — 2012
MSIT, Information Technology
Mercy College 1999 — 2003
Bachelors of Science, Finance and Economics
Waukesha County Technical College August 2002 - Present
Catholic Memorial High School March 2012 - Present
Swinging for the Future Foundation November 2014 - Present
Catholic Memorial High School August 2008 - May 2015
AT&T 1980 - 2003
Skills
Public Speaking, Research, Strategic Planning, Organizational..., Microsoft Office, Instructional Design, Staff Development, Fundraising, Distance Learning, Courses, Training, Human Resources, Management
Education
University of Notre Dame - Mendoza College of Business 1978 — 1980
MBA
Merrimack College 1973 — 1978
BS
WCTC
Cigna Medical Group - Phoenix (Cigna Healthcare) March 2012 - Present
Cigna Onsite Health (Contracted through APEX Oct-2009 through Aug 2010) October 2009 - March 2012
Ford Motor Credit Company July 2006 - January 2009
Ford Motor Credit Company June 2006 - June 2007
Ford Motor Credit Company November 2003 - June 2006
Ford Motor Credit Company November 2003 - June 2006
Ford Motor Credit Company June 2000 - November 2003
Ford Motor Credit Company April 1998 - June 2000
AT&T January 1990 - April 1998
Skills
Process Improvement, Program Management, Risk Management, Project Management, Training, Call Centers, Leadership, Six Sigma, Business Analysis, Vendor Management, Business Process, Business Process..., Visio, Databases, Team Building, Coaching, Healthcare, SharePoint, Data Analysis, Accounting, Technical Writing, Analysis, Software Documentation, Testing, Process Flow Development, Business Requirements..., Application Testing, Systems Testing, User Acceptance Testing, Requirements Analysis, Requirements Gathering, Technical Documentation, Waterfall
Education
Rio Salado Comm College 1992 — 1992
Computer Science
Mesa Community College 1986 — 1988
Architectural Eng and Art
EMC August 2010 - February 2014
Alcatel-Lucent July 2008 - August 2009
Lucent Technologies November 2000 - August 2008
Lucent Technologies February 1998 - October 2000
AT&T January 1991 - January 1998
AT&T July 1985 - December 1990
Bell Laboratories May 1982 - July 1985
Skills
ClearCase, Testing, VxWorks, Systems Engineering, Telecommunications, C, Unix, Solaris, IP, Software Engineering, Software Development, Embedded Systems, Perl, Embedded Software, Integration, Debugging, Operating Systems, RTOS, Distributed Systems, Java, Databases, Hardware
Education
Merrimack College 1984 — 1988
BS, Electrical Engineering
NHTI, Concord's Community College 1980 — 1982
AS, Electrical Engineering Technology
ACS September 2007 - May 2009
Veiola Environmental Services January 2004 - July 2006
Kaufman Masonry & Landscape Supply July 2002 - August 2003
RH Electronics, August 2001 - February 2002
AT&T July 2000 - August 2001
Education
Mesa Community College 1997 — 1997
n/a, General Studies
Southern NH Montessori Academy & NH School of Applied Learning April 2009 - Present
Cedar Point Communications March 2004 - March 2008
Comcast 2002 - 2003
Media One 1998 - 2002
AT&T 1997 - 1998
Continental Cablevision 1987 - 1990
Skills
Organizational..., Strategic Planning, Program Management, Public Relations, Process Improvement, Performance Management, Mergers, Business Operations, Staff Development, Team Building, Instructional Design, Leadership Development, Coaching, Project Management, Public Speaking, Leadership, Telecommunications, Budgets, Start-ups, New Business Development, Project Planning, Integration, Curriculum Design, Team Leadership, Management
Education
Merrimack College
Business Management
Southern New Hampshire University
Business Management, Organizational Development, Psychology
AT&T May 1999 - Present
IBM January 1983 - May 1999
Skills
Managed Services, VoIP, MPLS, Call Centers, Wireless, T1, IP, Service Delivery, Ethernet, WAN, DSL, Telephony, Telecommunications
Education
Mercy College 1980 — 1983
Bachelors of Science, Business, Management, Marketing, and Related Support Services
Bell Family LLC April 2008 - Present
Bell Family LLC January 2008 - Present
AT&T September 1974 - April 2006
Education
Mesa Community College 1996 — 1998
aa, Business
AT&T February 2013 - Present
FA Juarez's Enterprises LLC DBA: Don Jose Mexican Restaurant 2006 - Present
AT&T March 2008 - January 2013
Washington Mutual 2006 - 2008
WaMu 2006 - 2008
JP Morgan Chase 1998 - 2006
Bank of America 1992 - 1998
United States Marine Corps 1986 - 1991
Skills
Compliance, Risk, SOX, Process Improvement, Risk Assessment, Risk Management, Financial Analysis, Internal Audit, Process Engineering, Forecasting, Financial Reporting, Banking, Budgeting, Change Management, Problem Solving, Business Process..., IT Audit, Access, Variance Analysis, Strategic Planning, Vendor Management, Internal Controls, Call Center, Auditing, Budgets, Call Centers, Executive Management, Finance, Financial Risk, Management, Sarbanes-Oxley Act, Team Building
Education
University of Phoenix 2000 — 2002
Masters, Technology Management
University of Phoenix 1999 — 2000
MBA
University of Phoenix 1995 — 1998
BS, Business Management
Mesa Community College 1991 — 1994
AT&T January 2005 - Present
Skills
Outside Plant, Telecommunications, Wireless, Optical Fiber, FTTx, DSL, Fiber Optics, T1, DWDM, DSLAM, Ethernet, Fiber Optic Networks, DS3, Telephony, Broadband, Metro Ethernet, Cabling, Co-location, Cables, QoS, Gigabit Ethernet
Education
Mississippi State University 2001 — 2004
Bachelor of Science (B.S.), Mechanical Engineering
Meridian Community College 1999 — 2001
Associate's degree
ATT August 1981 - Present
Skills
Co-location, Customer Service, Telecommunications, Performance Management, VoIP, Call Centers, Call Center..., IEX Total View, Impact 360, TotalView, Real Time Monitoring, Telephone Skills, Real Time Reports, Daily Reports, Team Leadership, Unified Communications, Avaya, Customer Retention, Public Speaking, Microsoft Excel, Training, Strategic Planning, Microsoft Office, Sales, Leadership, Management, Team Building
Education
Merritt College 1996 — 1997
AT&T January 2012 - Present
Dead Masons 2007 - 2014
Skills
Microsoft Word, Java, Microsoft Office, Microsoft Excel, Customer Service, Public Speaking, Social Media
Education
Mesa Community College 2009 — 2012
Associate of Arts and Sciences (A.A.S.), Audio/Science
Harris Corporation November 2014 - Present
FLORIDA DEPARTMENT OF TRANSPORTATION, TOLL SYSTEMS ENGINEERING July 2014 - November 2014
State of NY Metropolitan Transportation Authority July 2007 - July 2014
FIDELUS TECHNOLOGIES December 2006 - July 2007
VERIZON WIRELESS 2006 - 2006
BRITISH TELECOMMUNICATIONS 2005 - 2006
AT&T 1999 - 2004
Skills
Juniper, Checkpoint, Firewalls, Cisco Certified, CCNA, CCVP, Security, Wireless, WLAN, Wireless Security, Citrix, Switches, WAN, Networking, Cisco Technologies, Ethernet, Integration, Databases, Infrastructure, Management, Enterprise Software, Oracle, Analysis, Core Network, Troubleshooting, Disaster Recovery, Network Administration, System Administration, Project Management, Information Technology, Computer Hardware, Data Analysis, Unix, Juniper Technologies
Education
Mount Saint Mary College 2011 — 2014
General Studies
Mercy College 2009 — 2011
General Studies
AT&T April 2015 - Present
AT&T January 2014 - Present
AT&T 2010 - December 2013
AT&T 2005 - 2009
Skills
Telecommunications, MPLS, Vendor Management, Wireless, VoIP, IP, Program Management, Managed Services, PMP
Education
Mercy College 2000 — 2005
BS, Management
The George Washington University 1998 — 1999
Certificate, Project Management
Insight Management Group Inc. 2007 - 2008
AT&T March 1972 - December 2004
Skills
Telecommunications, Switches, Telephony, Ethernet, Access, Firewalls, Broadband, ATM networks, Troubleshooting, T1, Process Improvement, Network Engineering, Software Documentation, Networking, Computer Network..., Project Management, DSL, LAN-WAN, WAN, Customer Service
Education
Merritt College 1970 — 1972
AT&T
Skills
Computer Network..., Customer Experience, Customer Service, Leadership, Managed Services, Microsoft Office, Program Management, Project Management, Team Leadership, Telecommunications, Vendor Management, VoIP, Wireless, Sales, Mobile Devices, IP, Integration, Call Centers, Product Management, Sales Management, Account Management, Customer Satisfaction, Team Building, Network Design
Education
Mesa Community College
The Abruscato Household March 2007 - Present
University of Phoenix 2003 - 2007
AT&T February 2003 - May 2003
Red Robin November 2002 - February 2003
Suburban Extended Stay Hotel July 2002 - February 2003
Surf City Tanning August 2002 - November 2002
Bruegger's Bagels November 2000 - August 2002
Skills
Account Management, Operations Management, Analysis, Financial Analysis, Financial Reporting, Financial Accounting, Organization, Customer Service, Customer Retention, Sales, Collections, Computer Proficiency, Training, Mentoring, Higher Education, Corporate Finance, Personal Finance, Financial Advisory, Auditing, Database Auditing, Student Financial Aid, Accounts Receivable, Accounts Payable
Education
University of Phoenix 2004 — 2006
Bachelor's degree, Business, Management, Marketing, and Related Support Services
University of Phoenix 2004 — 2004
Associate of Arts (A.A.), General Studies
Mesa Community College 2001 — 2003
General Studies
Hoosier Client Connections March 2015 - Present
DIRECTV March 2015 - Present
ViaSat Inc. March 2015 - Present
AT&T March 2015 - Present
AT&T May 2014 - March 2015
Toyota Motor Manufacturing Indiana November 2012 - May 2014
Time Warner Cable September 2011 - November 2012
Ashland Inc. 2009 - 2011
Education
Mesa Community College
AT&T March 1975 - Present
Education
Merrimack College 1991 — 1995
Associates degree, Electrical, Electronics and Communications Engineering
Michaels Arts and Crafts October 2005 - Present
Keller Williams Real Estate May 2004 - May 2008
AT&T February 1977 - February 2004
Skills
Accounts Payable, Customer Service, Account Reconciliation, Microsoft Excel, Hardware, Microsoft Office, Microsoft Word, Project Management, Negotiation, Contract Negotiation, Organization, PowerPoint, User Experience, Vendor Management, Windows, Youth Mentoring, Youth Development, Real Estate, Instructor-led Training, Management, Operations Management, Change Management, Team Management, Customer Satisfaction
Education
Mesa Community College
University of Phoenix
AT&T April 2002 - Present
Sears, Roebuck and Co. 1996 - 2002
Pizza Hut 1989 - 1995
Skills
Customer Service, Customer Experience, Customer Retention, Sales Management, Motivation, Inspiring People, Data Analysis, Vendor Management, Account Management, Visual Merchandising, Marketing, Negotiation, Result Oriented Approach, Employee Engagement, Team Building, Growth Strategies, Indirect Sales Channels, Small Business, Brand Development, Compliance, Project Management, Fraud Detection, Quality Assurance, Action Plan Development
Education
Mercy College
Bachelor of Science (B.S.), Organizational Leadership
Weis Markets March 2001 - March 2014
ATT December 1977 - November 1996
Education
Tuskegee Institute High 1960 — 1964
Mercy College
ABB June 2006 - Present
ImClone Systems, a wholly-owned subsidiary of Eli Lilly and Company May 2005 - June 2006
AT&T April 1995 - December 2004
Skills
Leadership, Project Planning, Microsoft Office, Document Management, Energy, Continuous Improvement, Project Management, Program Management, Process Improvement, Change Management, SAP, Software Documentation, Troubleshooting, Quality Assurance, MS Project
Education
University of Phoenix 2007 — 2010
Master of Business Administration (MBA), Business Administration and Management, General
Meredith College 1990 — 1993
Bachelor's degree, Psychology & Religion
AT&T May 2007 - June 2015
AT&T March 2001 - May 2007
Pacific Bell / AT&T May 1999 - March 2001
Skills
Sales, Sales Management, Sales Management..., Consultative Approach, Training, Employee Training, Employee Engagement, Employee Management, Training Delivery, Training & Development, Team Management, Leadership Development, Human Resources, Union Relations, Union Grievances, Telecommunications..., Telecommunications..., EEO Compliance, EEO Investigations, Progressive Discipline, Disciplinary &..., Disciplinary Action, Solution Selling
Education
Pace University 1986 — 1988
Secondary Education Certification, Secondary Education and Teaching
Mercy College 1983 — 1988
Bachelor of Science (B.S.), History and Psychology