AT&T Company
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AT&T Employees
AT&T December 2013 - Present
AT&T 2009 - December 2013
Skills
Telecommunications, MS Project, Call Center, Project Planning, Network Operations, Project Implementation, Billing Systems, Billing, Budget Analysis, Financial Analysis, Contract Negotiation, Contract Management, Conflict Resolution, Business Transformation, Training Delivery, Revenue Assurance, International Billing, Microsoft Excel, Proofreading, PowerPoint, Telecommunications..., Billing Process, Billing Solutions
Education
Madison Central high school 1974 — 1978
Middlesex County College
Associate of Science (AS), Business Administration and Management, General
AT&T January 2012 - Present
AT&T September 2008 - January 2012
AT&T February 2007 - September 2008
SBC Telecommunications December 1998 - February 2007
Southern New England Telephone August 1996 - December 1998
Southern New England Telephone December 1995 - August 1996
Skills
Account Management, Accounts Payable, Billing Solutions, B2B, Channel Partners, Customer Service, Customer Oriented, Direct Sales, Margin Minder, Management, Messaging, Price Quotes, Reporting & Analysis, Sales Operations, Sales Process, Solution Selling, Telecommunications, Troubleshooting, Website Development, Networking
Education
Briarwood College
Marketing/Marketing Management, General
Middlesex Community College
Marketing/Marketing Management, General
Cadence Design Systems March 2015 - Present
ARM April 2010 - June 2014
ARM, Inc. May 2006 - April 2010
Sandia National Labs October 1999 - May 2006
Xinergy Resources May 1998 - October 1999
United States Export Council for Renewable Energy October 1995 - May 1998
AT&T June 1994 - June 1995
Ameriscribe Management Services September 1990 - August 1992
Skills
Intellectual Property, Licensing, Negotiation, Technology Transfer, Contract Negotiation, Microprocessor..., Valuing Technology, Strategic Partnerships, Project Management, Due Diligence, Business Strategy, New Business Development, Management, Marketing Strategy, Analysis, Business Development, Strategy, Patents, Market Analysis, Market Research, Venture Capital, Competitive Analysis
Education
Monterey Institute of International Studies 1993 — 1995
MBA, International Management
University of California, Santa Barbara 1984 — 1988
BA, Political Science
SF University High School
American Linehaul January 2006 - March 2014
AT&T November 2003 - January 2006
Verizon Wireless January 2001 - July 2002
Skills
Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Microsoft Office, Outlook, English, Windows, Invoicing
Education
Middlesex County College 1996 — 2000
Associate's degree, Liberal Arts
East Brunswick High School
AT&T October 1997 - Present
AT&T 1997 - 2012
Skills
Telecommunications, VoIP, Unified Communications, Managed Services, MPLS, Wireless, Cloud Computing, Data Center, Cisco Technologies, LAN-WAN, IP, Network Security, WAN, Solution Selling, Telephony, Direct Sales, Disaster Recovery, Ethernet, Switches, Financial Accounting, Spanish-speaking, Currency Exchange, Tennis, Swimming, International Business, Business Strategy, New Business Development, Business Intelligence, Information Security, Economics, Business Writing, RFP Generation, erate, Local Government, University Relations, Corporate Finance, Wireless Communications..., SaaS, Security, Strategic Partnerships, Networking, Professional Services, Account Management, Management, Sales, Mobile Devices, Network Design, Leadership
Education
Middlebury Institute of International Studies at Monterey 1992 — 1994
Master of Business Administration (M.B.A.), Finance, General
Universidad Complutense de Madrid 1990 — 1991
Participant in UC Santa Barbara Study Abroad Program, Spanish, History and Literature
Sonoma State University 1986 — 1990
Bachelor's degree, Economics/History
HCA August 2012 - Present
Priest Lake Bible Camp April 2012 - August 2012
AT&T March 2007 - September 2011
Tennessee Department of Corrections- Internal Affairs Division February 2004 - March 2007
Skills
Mac/PC proficient, Typing 55 WPM, Team Leadership, Account Management, Training, Leadership, Management, Call Centers, Sales, Time Management, Coaching, Human Resources, Marketing Strategy, Customer Retention, Process Scheduler, Payroll, Customer Service, Customer Satisfaction, Direct Sales, Team Building, Analysis
Education
Middle Tennessee State University 2010 — 2015
BS, Organizational Leadership
Hume Fogg 1994 — 1998
AT&T Mobility January 2013 - Present
YP May 2012 - January 2013
AT&T Interactive July 2005 - May 2012
AT&T December 1998 - July 2005
LIME May 1995 - May 1998
LIME January 1994 - April 1995
LIME July 1990 - August 1993
Skills
Employee Relations, Recruiting, Staff Development, Human Resources, Human Resource..., Compensation Structure..., Organizational Structure, Strategic Planning, Talent Management, Coaching, Employee Engagement, Employee Handbooks, HR Policies, Strategic HR, HR Metrics, Humor, Team Building, Temporary Placement, Personnel Management, Training, Performance Management, Management, Leadership, Strategy, Online Advertising, Strategic Partnerships, Compensation Structures, Sales, Executive Management
Education
Middlebury Institute of International Studies at Monterey
MBA, International Management
University of Southern California
BA, International Relations
AT&T April 2007 - Present
Telcordia Technologies January 1989 - February 2007
Skills
Telecommunications, Unix, VoIP, Wireless, IP, SDLC, Solution Architecture, Sales Operations, Integration, Mobile Devices, Vendor Management, Open Source Software, Requirements Analysis, Software Development, Program Management, Pre-sales, Managed Services, Cloud Computing
Education
Rutgers University 1979 — 1989
Bachelor of Applied Science (B.A.Sc.), Accounting and Computer Science
Middlesex County College 1977 — 1979
Associate of Science (A.S.), Accounting
South River High School
MIIS META Lab August 2015 - Present
Pomona College January 2015 - Present
VIA Stanford September 2014 - December 2014
Grant Elementary School January 2013 - April 2014
AT&T June 2012 - August 2012
Pitzer College September 2010 - May 2012
CalPRIGEnergy Service Corps 2011 - 2012
Ferry Beach Park Association May 2010 - August 2010
Skills
Critical Thinking, Community Engagement, Workshop Facilitation, Hospitality, Childcare, Social Media, Event Planning, Interpersonal..., Strategic Leadership, Articulate Communicator, Enthusiasm to learn, Problem Solving, Sustainability, Food & Beverage, Disabilities, Management, People Skills, Microsoft Office, Microsoft Word, Microsoft Excel, Analytical Skills, Qualitative &..., Intuitiveness, Easily Adaptable, Logic Analyzer
Education
Middlebury Institute of International Studies at Monterey 2014 — 2016
Masters in Public Administration & Masters in International Education Managment
Pitzer College 2008 — 2012
Bachelor of Arts (B.A.), International and Intercultural Studies
Middlebury College 2011 — 2011
Portuguese Language and Literature
Université de Nantes 2011 — 2011
French Language and Literature
BT Americas, Inc. August 2010 - Present
Johnson & Johnson March 2009 - July 2009
Bonnie Brae Educational Center November 2000 - July 2008
AT&T January 1994 - October 2000
Skills
Telecommunications, LAN-WAN, Routers, Switches, Cisco Technologies, Server Administration, Tier I Service Desk, Incident Management, VoIP, MPLS, TCP/IP, BGP, VPN, Routing, Data Center, Ethernet, Firewalls, Avaya Site..., Avaya
Education
Middlesex County College 1990 — 1992
Computer Science
AT&T October 2014 - Present
Skills
Customer Satisfaction, Sales, Management, Customer Retention, Customer Acquisition, Marketing, Social Media Marketing, Financial Accounting, Customer Service, Online Marketing, Leadership, Teamwork, Team Leadership, Account Management, Budgets, Strategic Planning, Business Development, Competitive Analysis, Transportation, Sales Management, New Business Development, Team Building, Forecasting, Negotiation, Business Planning, Process Improvement, Cross-functional Team..., Business Strategy, Selling, Contract Negotiation, Strategy, Start-ups
Education
Rutgers, The State University of New Jersey - Rutgers Business School 2014 — 2017
Bachelor's Degree, Accounting
Middlesex County College 2013 — 2014
Accounting and Business management, Current GPA 3.5
Cricket Wireless January 2015 - Present
AT&T June 2012 - Present
AT&T Mobility October 2006 - June 2012
Skills
Telecommunications, Cold Calling, Reporting & Analysis, Cellular Communications, Customer Experience, Solution Selling, Consulting, Customer Retention, Negotiation, Sales, Pricing Analysis, Team Leadership, Direct Sales, Team Building, Business Intelligence, Sales Process, Contract Pricing, Managing Workflow, Determination, Goal-driven leader, Crunching Numbers, Referrals, Customer Service, B2B, Managed Services, Quotas, Sales Presentations, Mobile Communications, M2M, Product Management, Sales Management, New Business Development, Forecasting, Product Launch, Business Operations, Inventory Management, Healthcare, Reporting Systems, Account Management, Wireless, Mobile Devices, Salesforce.com, Sales Operations, Customer Satisfaction, Leadership, VoIP, Strategic Partnerships, Call Centers, Management
Education
Middlesex County College 2006 — 2006
Business Administration and Management, General
College Station ISD August 2015 - Present
AT&T March 2014 - August 2015
AT&T July 2011 - March 2014
AT&T Mobility December 2006 - July 2011
US Army May 2000 - September 2005
Skills
Account Management, Army, Cloud Computing, Command, Direct Sales, Leadership, Military, Telecommunications, Wireless, Customer Retention, Training, Program Management, Integration, Event Planning
Education
Texas A&M University-Commerce 2007 — 2009
MBA
University of Oklahoma 2001 — 2004
MA, Human Relations
Middle Tennessee State University 1996 — 2000
BS, Public Relations
University of Alabama 1995 — 1995
AT&T January 2009 - Present
AT&T August 2000 - January 2009
AT&T February 1997 - August 2000
AT&T March 1993 - February 1997
AT&T January 1985 - March 1993
Skills
Wireless, IP, Call Center, Contract Management, Broadband, Cross-functional Team..., Mergers, MPLS, Negotiation, Information Security..., Call Centers, PCI DSS, Analysis, Finance, Banking, Mergers & Acquisitions, Disaster Recovery, Credit Cards, Information Security, Payments, Relationship Management, Strategy, Data Security, Payment Systems, Financial Analysis, Leadership, Risk Assessment, Security, Mobile Devices, Management, Risk Management, Mobile Payments, Data Center, VoIP, E-commerce, Business Continuity, Strategic Partnerships, Managed Services, Application Security, Security Awareness, Budgets, Vulnerability Management, CISSP, Project Management, Process Improvement, Vendor Management, Telecommunications, Product Management
Education
Middlesex County College
Finance
NJ Community Spine and Pain, LLC November 2013 - Present
self-employed June 2011 - Present
Joule Inc., a division of System One Holdings September 2012 - October 2013
AT&T Labs, Inc. June 2002 - March 2010
AT&T January 1996 - February 2001
AT&T February 1995 - November 1995
AT&T August 1988 - January 1995
AT&T January 1986 - July 1988
AT&T January 1984 - December 1985
Skills
Training, Leadership, Team Building, Coaching, Management, Human Resources, Customer Service, Project Management, Recruiting, Performance Management, Negotiation, Employee Relations, Fundraising, Public Speaking, Analysis, Budgets, Marketing Strategy, New Business Development, Time Management, Leadership Development, Entrepreneurship, Social Networking, Marketing, Organization &..., Software Documentation, Access, Process Improvement, Customer Satisfaction, Strategic Planning, Organizational..., Event Planning, Project Planning, Microsoft Office, Team Leadership, Editing, Hiring, Account Management, Sales, Supervising, Business Planning, Forecasting, Outlook, Business Development, Personnel Management, Vendor Management, Change Management, Employee Training, Coordination, Community Outreach
Education
Institute for Professional Excellence in Coaching 2010 — 2010
Certification, Health/Wellness Coaching, Energy Leadership Master Practitioner
Middlesex County College
Liberal Arts and Sciences, General Studies and Humanities
The George Washington University
Project Management Certification
WaveCreste - AT&T (Non-Payroll) August 2014 - Present
WaveCreste April 2012 - August 2014
AT&T December 2008 - November 2011
AT&T 2000 - 2004
AT&T 1997 - 2000
AT&T Wholesale Customer Care 1996 - 1997
Skills
Process Improvement, VoIP, Project Management, Integration, Troubleshooting, Business Process..., Databases, Management, Networking, Testing, Training, Quality Assurance, SharePoint, Vendor Management, Telecommunications, Microsoft Office
Education
Middlesex County College 1995 — 1996
General Studies
Franklin High School
The Pangborn Insurance Agency November 2009 - Present
RJBlock Properties January 2004 - Present
Fredrica Williams Realty March 1993 - Present
Screen Actors Guild May 2007 - Present
Bear Stearns 1992 - 2008
Sovereign Bank August 1998 - January 2000
Carteret Savings Bank January 1991 - November 1992
First Fidelity Bank February 1990 - January 1991
Amerada Hess June 1987 - December 1989
AT&T April 1985 - February 1987
Skills
Real Estate, Investment Properties, REO, Foreclosures, Investments, Contract Negotiation, Negotiation, Commercial Real Estate, Mortgage Lending, Short Sales, Residential Homes, First Time Home Buyers, Selling, Customer Service, Financial Analysis, Real Estate Transactions, Single Family Homes, Sales, Leadership, Sellers, Real Estate Development, Disaster Recovery
Education
AV Tech Institute 2009 — 2009
Certificate, Project Management, Microsoft Office
Rutgers, The State University of New Jersey-Newark 1994 — 1998
BS, Business Management
Middlesex County College 1991 — 1994
Associate In Science, Business Administraton
Deutsche Bank May 2007 - September 2013
AT&T March 2000 - May 2007
AT&T March 1998 - February 2000
AT&T March 1997 - February 1998
Muhlenberg Regional Medical Center February 1996 - March 1997
Summit Bank April 1995 - March 1996
Skills
Security, Information Security, Network Security, Enterprise Architecture, Management, Security Management, Auditing, System Deployment, Infrastructure, Investment Banking, Risk Management, Integration, Unix, Operating Systems, IT Operations, Vendor Management, Networking, IT Strategy, Computer Security, Enterprise Software
Education
Monmouth University 2002 — 2005
Business Administration and Management
Middlesex County College
Associate of Arts and Sciences (A.A.S.), Liberal Arts – Social Science
Vertical Screen, Inc. March 2013 - Present
Greif Packaging LLC April 2008 - March 2011
AT&T June 1987 - November 1991
Dallas Contracting Co., Inc. August 1986 - June 1987
Skills
Accounting, Microsoft Excel, Microsoft Word, Microsoft Office, Baan ERP, QuickBooks, Budgets, Invoicing, Management, Customer Service, Sales, Process Improvement
Education
Middlesex County College 1983 — 1985
AAS, Accounting
sanofi February 2006 - Present
sanofi-aventis February 2006 - Present
2005 - 2006 Department of Human Services December 2004 - February 2006
AT&T January 1983 - December 2004
Phillips Van Heusen January 1981 - January 1983
Skills
Oncology, Diabetes, Managed Care, Pharmaceutical Sales, Pharmaceutical Industry, Infectious Diseases, Hospitals, Biotechnology, Healthcare, Neurology, Clinical Research, Medical Devices, Endocrinology, Dermatology, Product Launch, Gastroenterology, Rheumatology, Urology
Education
Middlesex County College 1980 — 1982
Bachelor of Business Administration (B.B.A.), Marketing Art and Design
Middlesex High School 1975 — 1979
Business, Marketing Art and Design
[Confidential] January 2012 - Present
Cisco Systems 2006 - 2011
Network Consulting Solutions Inc. 2005 - 2006
IDT Telecom 2004 - 2005
Network Consulting Solutions Inc 2003 - 2004
AT&T 2002 - 2003
Comcast Cable 2001 - 2002
Exodus Communications 1999 - 2001
ENTEX Information Services, Inc 1998 - 1999
Skills
BGP, OSPF, Switches, Routers, Cisco Technologies, CCIE, Juniper, VPN, CCNP, Cisco IOS, CCNA, Security
Education
Middlesex County College
AT&T January 2013 - Present
AT&T September 2007 - January 2013
Skills
Technical Support, Customer Service, Unix, Linux, Telecommunications, Weblogic Administration, IP, Datastage, Interpersonal Skill, Troubleshooting, IT Project Leadership, Vendor Management, Cisco Technologies, TCP/IP, Tier 2, Call Centers, Integration, WAN, Technical Writing, Computer Network..., Team Leadership, Management, oracle, Sybase, Oracle Applications, Oracle, Data Center, Disaster Recovery
Education
Rutgers, The State University of New Jersey-New Brunswick
Bachelor's degree, Computer Science
Middlesex County College
Associate of Arts and Sciences (AAS), Information Management Technology
A GODLY WOMAN'S VIEW, INC. July 2011 - Present
ARK OF SAFETY FAITH CENTER January 2011 - Present
Adult Diagnostic & Treatment Center October 1990 - Present
AT&T January 1978 - January 1990
Skills
Typing, Computer, Preaching, Editing, Religion, Public Speaking, Radio, Blogging, Event Planning, Social Networking, Leadership, System Administration, Non-profits, Broadcast, Community Outreach, Nonprofits, Creative Writing, Volunteer Management, Teaching, Leadership Development, Entertainment, Fundraising, Newsletters, Facebook, Public Relations, Event Management, Television, Conflict Resolution, Social Media, Published Author, Coaching, Music, Motivational Speaking, Social Media Marketing, Community Development, Copy Editing, Team Building, Small Business, Organizational..., Theology, Entrepreneurship, Youth Ministry, Marketing Communications, Publicity, Proofreading, Staff Development, Program Development, Non-profit..., Books, Evangelism
Education
Mahatten Bible Institute 1982 — 1986
Bachelor of Theology, Theology
Middlesex County College 1974 — 1976
Associates, Secretarial Science
Kapstone Paper and Packaging Corporation February 2009 - Present
K. Hovnanian Homes September 2004 - December 2008
AT&T February 1999 - June 2003
Skills
Outlook, Microsoft Excel, PowerPoint, Microsoft Word, Microsoft Office, Customer Service, Project Management, Event Planning, Administrative..., Purchasing, SAP, Human Resources
Education
Middlesex County College
Associates Degree, English
AT&T June 2011 - Present
New York State Republican Party February 2010 - August 2011
Office of Governor Tim Pawlenty July 2006 - February 2010
Office of Governor Tim Pawlenty January 2006 - July 2006
United States Congressman John Sullivan (1st-OK) August 2005 - January 2006
United States Congressman Jack Kingston (1st-GA) June 2005 - August 2005
British Sky Broadcasting, Sky News July 2002 - June 2005
Sky News - Election 2004 August 2004 - November 2004
European Economic Research Ltd. (Europe Economics) January 2001 - October 2001
Education
Humphrey Institute, Center for Study of Politics and Governance - University of Minnesota 2008 — 2008
Policy Fellow
Oxford University 2000 — 2002
MA (Oxon.); Honors degree and Masters, International Relations, Political Economy
Middlebury College 1996 — 2000
B.A., English/Economics
Middlebury College - Vermont
BA, English/Writing; Economics
Corner Property Mangement March 2013 - Present
CRC Communities, Inc. May 2011 - March 2013
Metuchen Center Inc. November 2009 - May 2010
Gabrielle's Restaurant September 2005 - December 2008
AT&T July 1989 - October 2004
AT&T July 1989 - October 2004
ECU Alumni 1983 - 1987
Skills
Project Management, Customer Service, Vendor Management, Process Improvement, Telecommunications, Team Building, Customer Satisfaction, Negotiation, Management, Social Media, QuickBooks, Training, Project Planning, Marketing, Accounts Payable, Account Management, Accounting, Program Management, Sales, Leadership, Cross-functional Team..., Microsoft Office
Education
Raritan Valley Community College 1991 — 1992
Marketing
Middlesex County College 1983 — 1984
Middlesex County College /Business
Middlesex High School
Raritan Valley Community College
TiVo November 2014 - Present
TiVo, Inc. November 2010 - Present
St. Joan of Arc 1985 - 2010
Amdocs, Inc. May 2007 - May 2009
AT&T June 2000 - May 2007
SBC May 1988 - June 2000
Bell Communications Research July 1985 - May 1988
Nanotech, Inc. June 1983 - June 1985
Middlesex County College September 1982 - June 1983
Skills
Testing, Test Automation, Test Planning, SDLC, Quality Assurance, Scrum, Unix, Agile Methodologies, System Testing, Software Quality..., User Acceptance Testing, Quality Center, Software Documentation, Perl, Test Cases, Manual Testing, Software Development, Databases, Bugzilla, XML, Software Engineering, Linux, Test Management, Black Box Testing, Regression Testing, Program Management, SQL, Software Project..., Requirements Analysis, Shell Scripting, Business Analysis, Integration, Vendor Management, Process Improvement, Debugging, C, Requirements Gathering, Visio, Unix Shell Scripting, Software Design, Release Management, Cloud Computing, Agile Project Management, JIRA, JAMA, Testopia
Education
University of California, Santa Cruz 1990 — 1990
Certificate, UNIX System Management and Administration
Middlesex County College 1981 — 1983
A. A. S., Computer Science
Middlesex County College 1979 — 1981
A. A. S., Accounting
St. Peter's High School 1976 — 1979
Diploma
State Farm Insurance October 2008 - Present
MySource Talent April 2008 - April 2009
eProject February 2007 - March 2008
Daptiv 2007 - 2008
The Summit Group March 2002 - February 2007
SimulRing November 1999 - July 2002
AT&T September 1979 - November 1999
Education
Middlebury College 1975 — 1979
BA, English Literature
AT&T January 1991 - Present
AT&T April 2005 - June 2012
AT&T January 1998 - 2005
Skills
Network Security, Wireless Networking, Network Technology, Network Engineering, Network Architecture, Network Administration, Computer Hardware, Computer Security, Cloud Computing, Computer Maintenance, Computer Repair, Operating Systems, System Testing, Project Management, Project Engineering, Regression Testing, User Acceptance Testing, Test Planning, Virtual Office, VPN, RSA Security, Technical Writing, Technical Support, Troubleshooting, Microsoft Office, Remote Access, Telecommunications, Wiring, RFx process, Mobile Technology, Homeland Security, Networking, Unix, LAN-WAN, Wireless, Integration, Ethernet
Education
Middlesex County College
non-degree, Accounting
Sayreville War Memorial High School, Sayreville, NJ
Union County College, Union, NJ
Technical - no degree
Bristol-Myers Squibb May 2014 - Present
Siemens Industry February 2011 - May 2014
AT&T December 1997 - February 2009
Connecticut Hospital Association September 1990 - November 1997
Skills
Management, Team Leadership, Project Management, Product Management, Cross-functional Team...
Education
Teikyo Post University 1998 — 2001
BS, Business Admin.
Middlesex Community College
AS, Business Administration/Accounting
Project Management Institute Inc
K2 Performance Group January 2008 - Present
Keller Williams 2013 - 2014
Keller Williams 2013 - 2014
Gartner Consulting June 2002 - December 2007
people3 1999 - 2002
AT&T 1990 - 1999
Crum & Forster September 1986 - December 1989
Skills
Business Development, Mergers, Strategy, Organizational..., Management Consulting, Leadership Development, Organizational Learning, Leadership, Technology Enabled...
Education
Stevens Institute of Technology 1997 — 2010
MBA, Business
Rowan University 1984 — 1986
Bachelor of Science (BS), Computer Science
Middlesex County College 1982 — 1984
Associates, Computer Science Transfer
Horizon Blue Cross Blue Shield of New Jersey October 2011 - Present
N-R-G Coaching Associates - The Priority Pro 1997 - Present
AT&T March 1987 - January 1997
various public High Schools 1984 - 1988
Skills
Coaching, Training & Development, Public Speaking, Employee Training, Executive Coaching, Workshops, career development, career management, Organizational..., Leadership Development, Career Development, Motivational Speaking, Career Management, Leadership, Marketing, Executive Development, Program Management, Training, Human Resources, Organizational Design, Staff Development, Management, Personal Development, Career Counseling, Succession Planning, Workshop Facilitation, Small Business, Blogging, Management Consulting, 360 Feedback, Time Management, Management Development, Performance Management, Life Coaching, Team Building, Entrepreneurship, Change Management, Consulting
Education
Coach U
CUCG, Coach Training
Montclair State University
MA, Administration & Supervision
The College of New Jersey
BS, Marketing Education
Middlesex County College
Associate in Applied Sciences, Retail Management & Merchandising
Madison Central High School
HS diploma, Marketing & Distributive Education Co-operative Program
Rosen Garden November 1999 - Present
DMR-Fujitsu 1996 - 1999
AT&T September 1987 - December 1995
Skills
UNIX System V, UNIX utilities, SCO Unix, Unix Services, TCP/IP, Oracle SQL, UNIX system and network..., MS-DOS, Microsoft Office, Customer Service, DNS, DHCP, Microsoft Excel, Food, Fashion, Firewalls, Fine Art, Hardware, IT Operations, Problem Solving, User Interface, Windows, Creative Writing, Writing, Yoga, Youth Development, Enterprise Software
Education
Middlesex County College 1985 — 1987
Associate's degree, Computer Programming
Rutgers, The State University of New Jersey-New Brunswick 1982 — 1984
non matriculated, Engineering
Centerstone September 2014 - May 2015
LifeCare Family Services January 2012 - May 2014
LifeCare Family Services March 2008 - September 2013
Bradford Health Services January 2012 - December 2012
AT&T April 2005 - April 2008
Skills
Crisis Intervention, Case Managment, Social Services, Adolescents, Group Therapy, Mental Health, Mental Health Counseling, Family Therapy, Behavioral Health, Adults, Psychotherapy, Anger Management, Counseling Psychology, Treatment, Psychology, Life Transitions, Interventions, Self-esteem, Therapists, Parenthood, Play Therapy, Clinical Supervision, Stress, DBT, Mindfulness, Stress Management, Case Management, Child Development, EMDR
Education
Argosy university of nashville 2008 — 2012
Masters degree, Mental Health Counseling/Counselor
Middle Tennessee State University 2004 — 2006
Bachelor's Degree, Sociology, Psychology, & Speech/Communications
Brightcove May 2015 - Present
AT&T February 2015 - May 2015
AT&T September 2014 - February 2015
Intersport June 2013 - August 2013
ESPN Milwaukee May 2012 - August 2012
Milwaukee County Historical Society May 2012 - August 2012
Skills
Microsoft Excel, Microsoft Office, Sales, Social Media Marketing, Community Outreach, Spanish, Fundraising, Wireless, Cold Calling, Management, Business Strategy, Networking, New Business Development
Education
Middlebury College 2010 — 2014
Bachelor's Degree, Sociology and Anthropology
AT&T January 2007 - Present
AT&T February 2002 - January 2007
AT&T January 2001 - February 2002
Skills
DS3, MPLS, Telecommunications, Data Center, T1, CRM, Call Centers, Management, Leadership, Program Management, Networking, Coaching, Analysis, Computer Network..., Customer Retention, Customer Service, IP, LAN-WAN, Managed Services, Sales, Sales Operations, Software Documentation, Solution Selling, Team Building, Troubleshooting, Customer Satisfaction, Unified Communications, Vendor Management, VoIP, WAN, Wireless, Strategic Planning, Account Management
Education
University of Central Florida 1996 — 1997
Certification, Data Networking
Middlesex County College 1985 — 1986
Business Law/Bus Organization & Mgmt.
CBS News August 2015 - Present
Cinematica Productions February 2015 - Present
AT&T January 2013 - September 2015
News 12 New Jersey May 2015 - August 2015
The Wendy Williams Show November 2014 - May 2015
Action Security Services January 2011 - May 2014
Skills
Film Production, Video Editing, Photography, Information Technology, Storyboarding, News Writing, Creative Writing, Avid Media Composer, Avid Newscutter, Video Production, Videography, Script-writing, Web Development, Adobe Creative Suite, Social Media, Event Planning, Broadcast
Education
Montclair State University 2013 — 2016
Bachelor of Arts (B.A.), Television Production
Middlesex County College 2012 — 2013
Associate of Arts (A.A.), Communication and Media Studies, 4.0 GPA
Piscataway High School 2009 — 2012
Tata Communications May 2015 - Present
Lightower Fiber Networks July 2011 - March 2015
Verizon Business September 2010 - July 2011
XO Communications November 2009 - September 2010
Carousel Industries February 2009 - December 2009
AT&T January 2001 - December 2008
AT&T 2001 - 2008
Lexmark January 1996 - January 1998
Skills
Managed Services, Co-location, Solution Selling, Unified Communications, MPLS, Telecommunications, Cloud Computing, VoIP, SaaS, Direct Sales, Professional Services, Wireless, Telephony, SIP Trunking, Channel, Data Center, Salesforce.com, Account Management, IP, Ethernet
Education
Middlebury College 1988 — 1992
B.S., Political Science
Lynn English High School 1984 — 1988
Verizon Wireless September 2015 - Present
Training Ground Track Club June 2014 - Present
Verizon Wireless April 2015 - August 2015
AT&T September 2011 - March 2013
Education
Middle Tennessee State University 2002 — 2007
Bachelor's degree, Liberal Arts and Sciences, General Studies and Humanities
All Things Transcription February 2010 - Present
IBM June 2002 - April 2010
AT&T March 1979 - May 2002
Skills
Administrative Work, Database Administration, Office Administration, Transcription Services, Transcription, Social Media, Editing, Proofreading, Online Research, Virtual Assistance, Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Administrative..., Medical Transcription, System Administration, Office Management, Spreadsheets, Data Entry, Software Documentation, Telephone Skills, Interviews, PowerPoint, Records Management, Organization &..., Administration, Outlook, Internet Explorer, Access, Time Management, Lotus Notes, Adobe Acrobat, EHR, HIPAA, Microsoft Office 2007, Invoicing, Speech Recognition, Visio, Process Scheduler, Documentations, Document Management
Education
Coastal Carolina Community College 2009 — 2010
Medical Language Specialist, Medical Transcription/Transcriptionist
Middlesex County College 1979 — 1980
Accounting
Upsala College 1977 — 1978
Accounting, Accounting
Gage Telephone May 2012 - Present
Earthlink Business December 2011 - May 2012
AT&T September 2010 - December 2011
YMCA 1997 - 2010
Skills
Sales, Telecommunications, Account Management, Direct Sales, Customer Service, Strategic Planning, Leadership, Sales Presentations, Team Building, Cold Calling, Sales Process, Solution Selling, Selling, Customer Satisfaction, Sales Operations, Strategic Partnerships, New Business Development, Customer Retention, Marketing Communications, Marketing, Relationship Marketing
Education
Middle Tennessee State University
Kinesiology and Exercise Science
Southeastern Louisiana University
Kinesiology and Exercise Science
De La Salle High Scool 1986 — 1990
College Prep
The Ashton Real Estate Group of RE/MAX Elite and Nashville.com 2010 - Present
AT&T July 2009 - October 2012
T-Mobile May 2006 - October 2009
Skills
Real Estate, Residential Investment..., Sales Management, Salesforce Training, Sales Leadership..., Recruiting
Education
Middle Tennessee State University 2006 — 2008
Business Administration and Management, General
The University of Tennessee at Chattanooga 2003 — 2006
Business Administration and Management, General
Frontier Communications October 2014 - Present
Frontier Communications April 2014 - October 2014
AT&T April 2011 - April 2014
AT&T December 2008 - April 2011
AT&T May 1999 - December 2008
Southern New England Telephone August 1997 - May 1999
Skills
Testing, Software Installation, Troubleshooting, Telecommunications, DSL, VoIP, Management, Wireless, Call Centers
Education
Middlesex Community College 2008 — 2015
Sumitomo Corporation of Americas October 2014 - Present
DEARMAS & COMPANY September 2010 - September 2014
DIRECTV 2006 - 2010
AT&T 2002 - 2005
HSN 2000 - 2002
SystemOne Technologies, Inc. 1998 - 2000
Phelps Dodge International 1994 - 1998
KPMG 1989 - 1993
Skills
Strategic Planning, Strategic Partnerships, Marketing Strategy, New Business Development, Start-ups, Digital Media, Strategy, Marketing, Program Management, Direct Marketing, Telecommunications, Product Management, Social Media, Leadership, Sales Operations, Management, Direct Sales, Advertising, Product Development, Management Consulting, Digital Marketing, Customer Acquisition, Content Strategy, International Business, Media Planning, Account Management, Sales, Business Strategy, Business Development, Customer Retention, P&L Management, Entrepreneurship, Wireless, Cross-functional Team..., CRM, Team Leadership, Business Planning, Mobile Devices, Call Centers, Online Marketing, Customer Satisfaction, International Sales, Mergers & Acquisitions, Competitive Analysis, Product Marketing, E-commerce, Consulting, Lead Generation, B2B, Customer Experience
Education
Monterey Institute of International Studies
International Business
Pacific Union College
Bachelor of Science (B.S.)
SIGNAL.csk Brand Partners January 2011 - Present
Metuchen High School September 2002 - June 2010
Sears Home Improvement Products November 2008 - May 2010
Comcast Networks December 1995 - November 2008
Network for Continuing Medical Education November 1989 - November 2008
AT&T November 1987 - November 1989
Skills
Integrated Marketing, Marketing Strategy, Marketing Communications, Brand Development, Copywriting, Proofreading, Education, Television Producing, Television Directing, Camera Operating, Digital Media, Video Production, Television, Video, Corporate Branding, Marketing, Broadcast, Strategic Communications, Strategy
Education
Montclair State University 1985 — 1987
Bachelor of Arts (B.A.), Radio and Television Broadcasting Technology/Technician
Middlesex County College 1983 — 1985
Associate of Arts and Sciences (A.A.S.), Photography
Comcast July 2006 - Present
EasyLink Services 2001 - 2006
FaxSav/Netmoves/Mail.com/Easylink 1997 - 2006
AT&T June 1995 - November 1997
AT&T 1991 - 1995
Automated Concepts Inc. June 1987 - August 1991
Education
Monmouth University 1992 — 1997
BS, Computer Science
Middlesex County College 1985 — 1987
AAS, Computer Science
Self January 2005 - Present
AT&T February 1995 - December 2004
LanguageLine Solutions October 1992 - February 1995
Skills
Program Management, Cross-functional Team..., SaaS, Project Planning, Integration, VoIP, Change Management, Product Management, Telecommunications, Enterprise Software, SDLC, IT Strategy, Start-ups, Vendor Management, Business Analysis, Software Project..., Strategic Planning, Outsourcing, Strategy, Business Process..., Professional Services, CRM, Account Management, Strategic Partnerships, Project Management, Leadership, Business Strategy, Team Leadership, Management, Marketing Strategy, Negotiation, Management Consulting
Education
Monterey Institute of International Studies, Fisher Graduate School of International Business 1989 — 1990
MBA
Point Loma College
BA
Dominican University of California February 2012 - Present
Dominican University of California August 2007 - Present
10,000 Degrees (formerly Marin Education Fund) September 2008 - Present
Dominican University of California September 2008 - June 2014
Professional Services March 2005 - June 2011
Author: Allende, Isabel May 2003 - February 2005
Lucent Technologies 2000 - 2002
Lucent Technologies 1998 - 2000
Lucent Technologies (AT&T) 1995 - 1998
AT&T 1993 - 1993
Skills
Social Media, Public Speaking, Marketing Communications, Non-profits, Strategic Planning, Event Planning, Spanish, Research, Fundraising, Microsoft Office, Higher Education, Project Management, Strategic Communications, Editing, Leadership Development, Organizational..., PowerPoint, Nonprofits, Teamwork, Marketing, Strategy, Project Planning, Teaching, Press Releases, Social Networking, Management, Program Management, Community Outreach, Corporate Communications, Critical Thinking, Program Development, Marketing Strategy, Professional Mentoring, Leadership, Product Marketing, Change Management, Training, Public Relations, Social Media Marketing, Team Building, Business Development, Volunteer Management, Student Affairs, Study Abroad Programs
Education
Middlebury Institute of International Studies at Monterey 1992 — 1994
MPA, International Business, Spanish
University of California, Santa Barbara 1987 — 1991
BA, Comparative Literature, English & Italian
Università degli Studi di Padova 1989 — 1990
Italian Literature
Sprint June 2004 - July 2014
American Marketing Association Kansas City October 2006 - May 2012
AT&T March 1989 - June 1998
McGraw-Hill February 1987 - March 1989
Skills
Problem Solving, Teamwork, Marketing and Internal..., Direct Marketing, Marketing Strategy, Marketing Communications, Product Marketing, Multi-channel Marketing, Strategic Planning, Integrated Marketing, Lead Generation, Marketing Management, Market Planning, B2B Marketing, Email Marketing, Marketing, Business Development, Strategy, Product Launch, Direct Mail
Education
University of Phoenix 1995 — 1998
MBA, Online Program
Middlebury College 1977 — 1981
BA, English
AT&T 2011 - Present
Saint Barnabas Health Care System 2007 - 2010
Skills
Active Directory, Cisco Technologies, Cloud Computing, DHCP, Data Center, Dell PowerEdge Servers, Disaster Recovery, Group Policy, HP Proliant, IIS, Microsoft Certified..., Microsoft Exchange, Netbackup, Network Administration, Powershell, Servers, Switches, Troubleshooting, VMware, VMware ESX, Virtualization, Windows 7, WSUS, Windows Server, XP, vSphere, NetBackup, Windows XP, VMware vSphere
Education
Middlesex County College 1998 — 2008
Business Administration Degree
AT&T August 2015 - Present
AT&T July 2012 - July 2015
AT&T August 2009 - July 2012
AT&T October 2006 - August 2009
SBC Communications/AT&T September 2003 - October 2006
SBC Communications May 2000 - September 2003
PricewaterhouseCoopers 1997 - 2000
Jones Day 1996 - 1996
Skills
Telecommunications, Security, Strategic Planning, Product Development, Six Sigma, Process Improvement, Operations Management, IT Strategy, Program Management, Business Transformation, Financial Modeling, Forecasting, M&A due diligence, Planning
Education
Middlebury College 1993 — 1997
Bachelorate of Arts
Sciences Po 1995 — 1996
Certificat d'Etudes Politiques
Woodberry Forest School 1991 — 1993
United Healthcare April 2005 - Present
UnitedHealth Group 2005 - Present
UnitedHealthcare 2005 - Present
Chase Home Finance 1999 - 2004
JP Morgan Chase 1999 - 2004
JPMorgan: Chase Home Finance 1999 - 2004
JPMorgan Chase 1998 - 2004
AT&T 1985 - 1999
Skills
SDLC, User Acceptance Testing, Visio, Requirements Analysis, Business Analysis, Quality Assurance, Testing, Regression Testing, Process Improvement, Test Planning, Quality Center, Software Documentation, Business Process, Requirements Gathering, Business Requirements, Agile Methodologies, System Testing, Manual Testing, Software Quality..., Test Management
Education
DeVry 1995 — 1997
Middlesex County College 1980 — 1982
AT&T April 2011 - September 2013
AT&T May 1999 - March 2011
Various January 1985 - May 1999
Skills
Embedded Systems, Linux, Testing, Perl, Ethernet, Software Engineering, Shell Scripting, Electronics, C, Wireless, Microcontrollers, PHP, MySQL, Java, Embedded Software, C++, Telecommunications, Troubleshooting, Debugging, Unix, Programming, Embedded Linux, JavaScript, SQL, Apache, XML, Architecture, Eclipse, Subversion, Firmware, ARM, Bash, Ubuntu, Integration, Python, IOT, Node-Red, MQTT, Node.js, Github, R, Raspberry Pi, Smart Home, Internet of Things, Home Automation, SQLite, X10, Insteon, ZigBee, Z-Wave
Education
Pace University 2006 — 2009
BS, Computer Science
Middlesex County College 1979 — 1987
AAS, Electrical Engineeing Technology
EMC Corp October 1999 - Present
Citigroup 1991 - 1999
Salomon Brothers 1991 - 1999
AT&T 1990 - 1991
AT&T 1987 - 1990
Skills
TCP/IP, Unix, Hardware, Networking, Technical Support, Storage, Storage Area Networks, Virtualization, Cloud Computing, Storage Virtualization, NAS, SAN, Enterprise Storage, Data Center, Disaster Recovery, Deduplication, High Availability, Brocade, Storage Architecture, EMC Storage, Clariion
Education
Middlesex County College
Associate's degree, Computer Science
Rutgers, The State University of New Jersey-New Brunswick
Bachelor's degree, Computer Science
n/a currently unemployed February 2012 - Present
Freelance Jazz Rock and Pop Musician/Pianist June 1974 - Present
AT&T January 2009 - February 2012
IBM June 1999 - December 2008
AT&T April 1997 - May 1999
AT&T March 1992 - March 1997
AT&T November 1987 - May 1992
India Imports Of Rhode Island 1974 - 1980
Skills
HP & UNIX System..., IT Problem and Change..., Technical Documentation, Disaster Recovery, Red Hat Linux, IBM Tivoli, HP Openview, Backup Solutions, Lean IT, Six Sigma, HP Server Hardware, AIX, IBM Servers, AT&T UNIX System V..., High Availability, Outage Management, HP, System Administration, Data Center, Virtualization, Unix, HP-UX, Operating Systems, Security, Linux, IT Management, Hardware, Software Documentation, Change Management, ITIL, Solaris, Testing, Servers, AIX Administration
Education
Middlesex County College 1991 — 1991
1 year, Information Technology / COBOL; Pascal
Rhode Island Conservatory of Music 1973 — 1974
1 year, Music, Piano Major
Rhode Island School of Music 1972 — 1973
1 year, Music, Piano Major, 1 year
Rhode Island College 1971 — 1972
1 year, Journalism, English
Triangle Area Staffing Agencies August 2009 - Present
Administrative Advantage! July 2008 - Present
LexisNexis July 2008 - July 2009
Highwoods Properties, Inc. September 2006 - May 2008
Bahnson Environmental Specialties, LLC September 2002 - June 2004
AT&T July 1996 - March 2000
AT&T May 1988 - July 1996
Skills
Administrative..., Administrative Support, Office Management, Reception, Telephone Skills, Multi-line Phones, Customer Relations, Typing, Data Entry, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Outlook, Calendar Management, Meeting Organization, Detail Oriented, Vendor Relations, Internet Research, Research, Copywriting, Copy Editing, Editing, Marketing Communications, Transcription, Customer Service, Administrative..., Online Research
Education
Wake Technical Community College
Middlesex County College 1978 — 1980
Secretarial Science
Madison Central High School 1973 — 1977
Diploma, Business/Secretarial
AT&T May 2009 - Present
AT&T July 2002 - May 2009
AT&T February 1999 - June 2001
AT&T January 1997 - January 1999
Skills
Vendor Management, Data Center, Managed Services, Troubleshooting, IT Service Management, Networking, Telecommunications
Education
University of Phoenix 1990 — 1992
BSBA, Business Administration
Middlesex County College 1969 — 1971
St. Peter
AT&T 2013 - Present
AT&T June 2008 - 2013
Skills
SDLC, Telecommunications, Software Project..., Agile Methodologies, Project Management, Vendor Management, Troubleshooting, PMP, Linux, Solaris, Unix, VoIP, Integration
Education
NJIT 2005 — 2008
Master of Science (MS), Engineering Management
Middlesex County College
Verizon Global Online Marketing Communications - Senior ManagerMCI2004 - 2007
MCI WorldCom 2001 - 2004
MCI 1999 - 2001
MCI 1997 - 1999
DTS LANGUAGE SERVICES, INC. 1994 - 1997
AT&T 1991 - 1993
Skills
Online Marketing, Multilingual, E-commerce, Multicultural, Customer Experience, Strategic Planning, Marketing Communications, Advertising, SEO, SEM, Marketing Strategy, Digital Marketing, Online Advertising, Strategic Partnerships, Product Management, Project Management, Corporate Communications
Education
Middlebury Institute of International Studies at Monterey
MA, Communications, Translation, Interpretation
J&J December 2001 - Present
Avaya December 2000 - September 2001
Lucent Technologies December 1999 - December 2000
Lucent Technologies July 1996 - December 1999
AT&T August 1994 - July 1996
AT&T January 1981 - June 1994
Skills
Cross-functional Team..., Project Management, PowerPoint, Microsoft Excel, SharePoint, Global Marketing, Marketing, Training, Competitive Analysis
Education
Middlesex County College 1972 — 1974
AAS, Marketing Art and Design
St Mary's High School
Business Administration and Management, General
Unique Computer Services Inc. September 1997 - Present
AT&T 1989 - 1997
Spectrum Technology Group 1987 - 1988
Spectrum Technology Group 1987 - 1988
Education
Middlesex County College 1983 — 1985
Compuer Science
Retired January 2014 - Present
AT&T February 2009 - Present
AT&T October 2000 - February 2009
AT&T January 1997 - October 2000
Skills
Video Conferencing, Cisco Technologies, Telepresence, MPLS, Managed Services, VoIP, Cloud Computing, Unified Communications, Solution Selling, Program Management, SIP, Telephony, Outsourcing, Data Center, Channel, IP, Video, Wireless, Telecommunications, Go-to-market Strategy, Professional Services, Co-location, Ethernet, Mobile Devices, WAN, SaaS, Network Architecture, Channel Partners
Education
Stevens Institute of Technology 2000 — 2002
MSC, Project Management
Middlesex County College
The Guardian Life Insurance Company of America March 2011 - Present
CIGNA Tel-Drug May 2009 - February 2011
Lincoln Financial Group December 2007 - February 2009
ETS August 2006 - December 2007
ETS November 2006 - August 2007
AT&T June 2003 - October 2006
AT&T June 2002 - December 2003
AT&T February 1998 - May 2002
AT&T June 1997 - June 1998
AT&T 1993 - 1997
Education
Middlesex County College 1988 — 1989
Computer Science
Avaya Inc. (Wipro Technologies) October 2013 - Present
Avaya June 2011 - September 2013
Avaya October 2010 - June 2011
Avaya November 2001 - October 2010
Lucent Technologies June 1997 - October 2001
Lucent Technologies October 1995 - June 1997
AT&T July 1993 - October 1995
Bell Laboratories January 1985 - June 1993
U.S. Army 1976 - 1982
Skills
SIP, Cross-functional Team..., Testing, Management, Manufacturing, IP, Switches, Telephony, Product Development, Telecommunications, R&D, Pre-sales, H.323, Avaya, Product Management, Leadership, VoIP, Program Management, Ethernet, Outsourcing, Wireless, Product Lifecycle..., Design for Manufacturing, Supply Chain, Cloud Computing, ISDN, TDM, IVR, Unified Communications, Process Engineering, CTI, QoS, SNMP, SS7, Vendor Management, Routing, ACD, TCP/IP, MPLS, Network Architecture, Avaya Technologies
Education
University of Colorado Boulder 1994 — 1997
MS, Telecommunications
The College of New Jersey 1986 — 1990
BS, EET
Middlesex County College 1982 — 1984
AAS, EET
Tyco Telecommunications 2008 - Present
Tyco Telecommunications 2001 - 2008
Tyco Telecommunications 1997 - 2001
AT&T 1984 - 1997
Education
Monmouth University 1986 — 1995
Computer Science
Middlesex County College 1982 — 1984
AS, Electrical Engineering
Glentronics, Inc November 2011 - Present
Positron Public Safety Systems 2007 - 2009
AT&T 1999 - 2002
Geotek Communications 1993 - 1998
Metromedia Paging 1985 - 1989
Motorola C&E 1979 - 1983
Skills
P&L responsibility, Start-ups, Administration, Customer Service, Turnarounds, Entrepreneur
Education
Rutgers University-New Brunswick 1973 — 1974
Business
Middlesex County College 1970 — 1972
AAS, Business
Rutgers University August 2013 - Present
Lifepoint Informatics April 2009 - July 2013
Amdocs February 2007 - February 2009
AT&T February 1996 - February 1997
AT&T February 1994 - February 1996
AT&T February 1989 - February 1994
Skills
Testing, SDLC
Education
The College of New Jersey 1981 — 1983
BS, Management
Middlesex County College 1979 — 1981
AAS, Accounting
Federal Reserve Information Technology July 2012 - Present
Federal Reserve Information Technology August 2010 - July 2012
IBM June 1999 - September 2009
AT&T 1992 - 1999
AT&T 1983 - 1992
AT&T 1975 - 1983
Skills
Unix, Sun Cluster, Solaris, Veritas Cluster Server, Servers, BMC Remedy, Veritas Volume Manager, Data Center, AIX, Virtualization, Microsoft Excel, Netcool, Unix Operating Systems, Troubleshooting, Hardware, Service Delivery, Incident Management, ITIL, Project Planning
Education
Middlesex County College
aa, Business
TiVo June 2013 - October 2013
Implementation Technologies Consulting / Verizon Wireless Managed Services Contract January 2011 - February 2012
Verizon Wireless January 2011 - February 2012
Amdocs May 2007 - April 2010
Amdocs, Inc January 2007 - April 2010
Amdocs, Inc January 2007 - April 2010
Pacific Bell / SBC / AT&T January 2001 - January 2007
AT&T 2001 - 2007
Pacific Bell / SBC / AT&T August 2000 - January 2001
SBC Services Inc January 2000 - August 2000
Skills
SDLC, Quality Center, Testing, Agile Methodologies, System Testing, SQL, Quality Assurance, Test Planning, User Acceptance Testing, Software Documentation, Databases, Integration, QTP, Unix, Requirements Analysis, XML, Scrum, Software Project..., Software Quality..., Test Automation, Manual Testing, Regression Testing, Visio, Waterfall, Test Cases, Test Management
Education
Middlesex County College 1981 — 1984
Computer Science
Middlesex County College
Computer Science
Supermedia March 2012 - October 2013
AT&T December 2007 - January 2009
AT&T 1995 - 2009
Coldwell Banker 2003 - 2007
AT&T April 1978 - October 2002
Skills
Consultative Sales, Project management, Team Mentor, Vendor Management, Management, IP, Networking, Product Management, Integration, Leadership, Sales Operations, Pre-sales, CRM, Marketing, Selling, Negotiation, Project Management, Training, Consultants, Program Management, Security, Customer Satisfaction, Team Leadership, Telephony, SDLC, Solution Selling, Enterprise Software, Telecommunications, Sales, Wireless, Sales Management, Consulting, Cloud Computing, Budgets, Business Strategy, Strategy, B2B, Business Analysis, VoIP, Mobile Devices, Account Management, Project Planning, Call Centers, SaaS, Unified Communications, Coaching, MPLS, Salesforce.com, Process Improvement, Data Center
Education
Middlebury College 1972 — 1975
BA, English
Hathaway Brown School 1968 — 1971
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program
Haig Service Corporation February 2010 - Present
IBM January 2006 - September 2009
IBM Global Services June 1999 - January 2006
AT&T January 1996 - May 1999
AT&T January 1990 - December 1995
Skills
Testing, Process Scheduler, Software Documentation, Project Management, Troubleshooting, Management, Staff Development, Process Improvement, Program Management, Data Analysis, Vendor Management, Lotus Notes
Education
Middlesex County College
Paralegal
Retired October 2014 - Present
Advanced Xerographics Imaging Systems, Inc. (AXIS Inc.) January 2007 - September 2014
AT&T August 1973 - June 2007
Skills
Salesforce.com, Account Management, Project Planning, Microsoft SQL Server, Microsoft Office, Microsoft Word, Data Center, Program Management, Process Improvement, Vendor Management, Team Leadership, Enterprise Software, Project Management, SaaS, Team Building, New Business Development, Sales Management
Education
Middlesex County College 1971 — 1973
AAS, Computer Science
St. Joseph's High School 1967 — 1971
Computer Science
Valencia College May 2006 - Present
Northrop Grumman Corporation September 2005 - April 2006
Deloitte April 2003 - November 2004
CHEP October 2000 - February 2003
AT&T January 1991 - October 2000
Skills
Data Warehousing, Oracle
Education
Rowan University 1988 — 1989
BS, Computer Science
Middlesex County College 1985 — 1987
AS, Computer Science
Old Bridge Board of Education September 2009 - Present
Old Bridge Township Public Schools September 1998 - September 2009
AT&T May 1972 - February 1983
Skills
National Association of..., Commercial Real Estate
Education
Middlesex County College 1970 — 1972
Computers
Graduated Franklin HS
Central Eurasia Leadership Academy (CELA) and Middle East Leadership Academy (MELA) 2002 - Present
People to People International September 2013 - June 2015
National Democratic Institute (NDI) November 2012 - November 2013
National Democratic Institute for International Affairs (NDI) May 2009 - November 2012
International Strategies, Inc. June 2002 - June 2009
AT&T December 1996 - June 2002
North Carolina General Assembly January 1991 - January 1997
First Finance Realty, Ltd. May 1978 - May 1987
Iranzamin - The Tehran International School July 1976 - June 1978
Skills
Public Policy, Non-profits, Policy Analysis, Strategic Communications, Public Speaking, Politics, International..., Public Relations, Policy, Strategic Planning, Fundraising, Community Outreach, Analysis, Government, Civil Society, Research, International Relations, Leadership, Nonprofits, Legislative Relations, Proposal Writing, Political Campaigns, Community Development, Grassroots Organizing, Program Evaluation, Program Management, Diplomacy, NGOs, Elections, Foreign Policy, International Security, Governance, Volunteer Management, Democracy, Capacity Building, Human Rights, Political Science, Grants, Coalitions, Program Development, Legislation, Intercultural..., Conflict, Rule Of Law, International..., Economic Development, Philanthropy, Peacebuilding, Political Risk Analysis, European Union
Education
University of Southern California 1984 — 1986
MA, International Relations
Middlebury College 1989 — 1989
Certificate, Arabic
Royal Academy of Philosophy: Tehran, Iran 1977 — 1978
Islamic History and Philosophy
Tehran University 1976 — 1977
History and Politics of the Middle East
Sewanee-The University of the South 1967 — 1971
BA, Political Science
Protocol School of Washington
Richard Lewis Communications of Great Britain
Certification, Cross cultural training
AT&T April 2003 - Present
Monroe Systems for Business January 1985 - September 1985
Sterns Dept. Store November 1983 - January 1985
Education
Providence College 1981 — 1983
BA, History
Middlesex County College 1979 — 1981
Associates
Middlesex County College September 1990 - Present
Jewish Family and Vocational Services May 2009 - April 2010
AT&T September 1970 - August 1990
Skills
Software Development, Program Management, Career Counseling, Microsoft Office, Higher Education, Troubleshooting, Nonprofits
Education
Middlesex County College 2008 — 2008
Certification, Quickbooks
Work Experience 2003 — 2003
Certification, Microsoft Word, Microsoft Excel
New York University - Polytechnic School of Engineering 1968 — 1972
M.S., Mathematics, Management
Applied Communications April 2009 - February 2010
AT&T August 2007 - March 2009
Cingular Wireless 2006 - 2007
Education
East Brunswick High School 1997 — 2001
Diploma
Middlesex County College
n/a - currently unemployed Switch Technician / RF TechnicianAT&TApril 2002 - August 2009
AT&T March 1987 - April 2002
Skills
Microsoft Office, Management, Microsoft Excel, Sales, Leadership, Microsoft Word, PowerPoint, Research, Project Management, Training
Education
Coginchaug Regional HS 1978 — 1982
HS Grad
Hartford State Tech 1990 — 1990
no degree completed, Essentianls of Technical Math
State University of New York at Albany 1996 — 1996
College Writing
Middlesex Community College 1988 — 1988
Communications Productions
IBM July 2007 - Present
IBM May 1999 - July 2007
AT&T May 1995 - May 1999
Skills
Customer Service, Research, Budgets, Global Sourcing, IT Strategy, Strategic Planning, ITIL Service Strategy, Global Delivery, Service Delivery, IBM Mainframe, IT Infrastructure..., IBM Servers, HP Servers, Windows Server, Desktop Support..., Managing Finances, Project Management, Integrated Project..., Strategic Outsourcing, Telecommunication..., Computer Network..., Manage Client..., Client Liason, Operations Management, Program Management, Customer Engagement, Business Relationship..., Vendor Management, Incident Management, Management, P&L Responsibility, WAN, P&L Management, Outsourcing, English, C++, IT Operations, Telecommunications
Education
Middlesex County College
Rutgers University
Professional Services Group of Central New Jersey (Somerville) - Seeking Opportunities November 2010 - Present
1-800-fat-chance 2010 - Present
AVAYA, INC October 2002 - October 2010
AVAYA, INC July 2001 - October 2002
LUCENT TECHNOLOGIES September 1995 - July 2001
AT&T January 1990 - September 1995
Skills
VoIP, Ethernet, Switches, Telecommunications, DNS, Telephony
Education
Raritan Valley Community College 2011 — 2012
Certificate, CCNA
Middlesex County College 1968 — 1970
AAS, Electrical Technology
AT&T August 2004 - Present
Skills
Call Center, VoIP, Customer Satisfaction, Telecommunications, Call Centers, Ethernet, WAN, Wireless, Service Delivery, Managed Services, Vendor Management, Unified Communications, Telephony
Education
Middle Tennessee State University 1971 — 1975
BS, Sociology/Psychology
Smiths Detection May 2011 - May 2012
Smiths Detection January 2007 - May 2011
Smiths Detection December 2005 - January 2007
Honeywell March 2004 - March 2005
Avaya November 2001 - October 2003
Avaya April 2000 - November 2001
Lucent Technologies June 1995 - April 2000
AT&T December 1987 - June 1995
The Money Store August 1982 - December 1987
Skills
Accounting, Financial Reporting, Financial Analysis, Month End Close, G/L Analysis, G/L Reconciliations, Account Reconciliation, Amortization Schedules, Accruals, Fixed Assets, Intercompany Accounts, SAP, Hyperion Enterprise, Sage FAS, Variance Analysis, Variance Explanations, Budget, Forecasting, Auditing, Internal Audit, Accounts Receivable, Analysis, Process Improvement, Budgets
Education
Rider University 1980 — 1982
Bachelor of Science in Commerce, Accounting
Middlesex County College 1978 — 1980
Associate in Applied Science, Accounting
Our Lady of the Angels Academy August 2005 - Present
Saint John Neumann Regional School August 2009 - June 2011
AT&T March 1983 - October 1995
Education
Middlesex County College 1982 — 1983
Legal Secretary
Brandywine College 1981 — 1982
Legal Secretary
Metuchen Board of Education September 1998 - Present
Bishop Ahr High School February 1997 - June 1998
Metuchen Board of Education September 1992 - June 1994
Edison Board of Education September 1990 - June 1991
Woodbridge Board of Eduaction January 1990 - June 1990
Bishop Ahr High School September 1987 - December 1989
AT&T September 1985 - September 1987
Education
Kean University 1988 — 1990
Masters Degree Instruction and Curriculum, Education/Instruction and Curriculum
Kean University 1983 — 1985
Bachelor of Arts Mathematics, Mathematics
Middlesex County College 1981 — 1983
Mathematics
Douglass College 1980 — 1981
Engineering
Tata Consultancy Services July 2015 - Present
Ford Motor Company June 2014 - August 2014
Pacific Gas and Electric Company June 2013 - July 2013
AT&T June 2012 - August 2012
Skills
Java, C++, PHP, HTML, Bash, C, Data Structures, MySQL, Computer Science
Education
New Jersey Institute of Technology 2012 — 2015
BS, Computer Science
Middlesex County College 2010 — 2012
AS, Computer Science
AT&T August 2013 - Present
Middle Tennessee State University August 2010 - Present
Payless ShoeSource November 2009 - August 2011
Fresh Market June 2008 - December 2010
Skills
Mass Communication, Marketing, Psychology, Digital Media, Journalism, Visual Communication, Retail Sales, Hostesses, Image Editing, Brochures, Web Design, Expository Writing, Public Speaking, Social Networking, Computer Science, Consumer Behaviour
Education
Middle Tennessee State University 2010 — 2014
Lockheed Martin January 1989 - June 2015
AT&T June 1985 - January 1989
ATT Bell Labs June 1985 - January 1989
Skills
Program Management, Power Systems, Batteries, Solar Energy, Analysis, Computer Hardware, Satellite, Systems Engineering, Analog Circuit Design, Simulations, PCB design, Circuit Design, Earned Value Management, Engineering Management, Power Electronics, Electronics, PCB Design, Engineering, Testing, Electrical Engineering, Integration, Systems Design, Sensors, Aerospace, System Architecture
Education
New Jersey Institute of Technology 1982 — 1985
Master's degree, Electrical and Electronics Engineering
Middlesex County College 1980 — 1982
Associate's degree, Engineering Science
Adriana Transport Inc January 2012 - Present
AT&T June 2009 - December 2011
All in one entertainment January 2007 - May 2009
Skills
Administrative..., Outlook, Customer Service, Microsoft Office, Microsoft Excel, Data Entry, Microsoft Word, PowerPoint, Office Management, Office Administration, Spreadsheets, Event Planning, Access, Invoicing, Process Scheduler, Administration, Time Management, Accounts Payable, Human Resources
Education
Middlesex County College 2012 — 2014
Associate's degree, Communication, General
AT&T Flight Operations SpecialistArmy National GuardFebruary 2008 - February 2014
Skills
Telecommunications, Sales, Customer Service, Account Management, Direct Sales, Team Leadership, Wireless, Microsoft Office, Sales Management, Management, Leadership, Customer Satisfaction, Solution Selling, Sales Operations, Strategic Planning
Education
Middlesex County College 2010 — 2012
Psychology