AT&T Company
AT&T List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at AT&T. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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82,295 AT&T employees in database. Find out everything there's to know about AT&T employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
AT&T Employees
U.S. Bank July 2015 - Present
Marchex June 2012 - July 2013
Groupon January 2010 - June 2012
Citysearch April 2008 - December 2009
ADP May 2007 - March 2008
AT&T April 2005 - April 2007
Skills
Online Advertising, Account Management, Cold Calling, Salesforce.com, Sales, Advertising, Sales Presentations, SEM, Selling, Digital Media, Marketing, Email Marketing, SEO, Customer Service, Management, Marketing Strategy, Lead Generation, Sales Management, Consultative Selling, Training & Development, Product Marketing, Social Media Marketing, Employee Training, New Business Development, Training, Leadership, Product Management, Mobile Devices, Cross-functional Team..., Group Presentations, Business Analysis, Healthcare Industry, Team Leadership, Peer Mentoring, Organization, Fast Learner, Contract Negotiation, Mobile Advertising, Strategic Negotiations, Sales Management..., SaaS, B2B, B2C, Enterprise Software, Account Executives, CRM
Education
Baker College Business and Corporate Services 1996 — 2006
Business Management, Minor Marketing
Water Walker June 2012 - Present
OneHope August 2014 - Present
Generis July 2013 - June 2015
OneHope May 2013 - July 2013
AT&T January 2013 - May 2013
Islet Technologies January 2011 - July 2012
Peak Telecom A/S September 2008 - January 2011
Katrasoft Europe GmbH April 2007 - September 2008
Stylus April 2007 - June 2007
Mobile Entertainment India Pvt. Ltd May 2005 - April 2007
Skills
Pricing, Business Services, Biometrics, Business Development, CRM, Pre-sales, Business Strategy, Strategy, Business Analytics, Entrepreneurship, Digital Marketing, Market Research, Business Analysis, Consulting, Marketing Strategy, Marketing, Sales, Leadership, Strategic Planning, Management, Project Management
Education
Babson College - Franklin W. Olin Graduate School of Business 2012 — 2014
Master of Business Administration (MBA), Entrepreneurship
University of Kerala 2002 — 2006
B. Tech, Computer Science & Engineering
Avaya October 2014 - Present
J.D. Power June 2013 - June 2014
Level 3 Communications January 2009 - June 2013
AT&T October 2006 - January 2009
Qwest Communications 2004 - 2006
XO Communications 2001 - 2003
Skills
Managed Services, Ethernet, Networking, Unified Communications, MPLS, VoIP, Telecommunications, Solution Selling, Data Center, Customer Satisfaction, Wireless, Telephony, Strategy, Co-location, Retail, IP, Direct Sales, Salesforce.com, Account Management, SIP Trunking, Selling, Sales Management, Channel Partners, Cloud Computing, New Business Development, Professional Services, Program Management, Sales Process, Strategic Partnerships, WAN, SaaS, Sales Operations, Hosted Services, Econometric Modeling, Call Centers, Mobile Devices, Sales
Education
Baker College Business and Corporate Services 1997 — 2001
BA, Business Management
AT&T June 2014 - Present
AT&T Mobility November 2011 - Present
AT&T Mobility March 2010 - October 2011
AT&T Mobility November 2007 - February 2010
Cingular Wireless December 2000 - November 2007
Cellular One June 1997 - November 2000
Cellular One January 1994 - June 1997
Filenes April 1992 - December 1993
Jordan Marsh Basement June 1988 - September 1988
Skills
Wireless, Solution Selling, Mobile Devices, Direct Sales, Cellular Communications, Account Management, Cold Calling, Customer Retention, Telecommunications, Sales Management, Quotas, M2M, Sales Process, Customer Experience, Sales, LTE, Enterprise Mobility, Salesforce.com, Wireless Broadband, VoIP, Mobile Technology, 4G, Strategic Hiring, Sales Operations, Sales Hiring, Recruiting, Auditing, Expense Management, Street Team Management, Employee Training, Leadership Development, Sales Motivation, High Performer, Building High..., Selling, Retail Sales, Team Leadership, Retail, Mobile Communications, Merchandising, Training, Customer Satisfaction, Unified Communications, Managed Services
Education
Framingham State College 1987 — 1991
Bachelor of Science, Clothing and Textile Science, minor in Marketing, concentration in Fashion merchandising
Babson College 2011 — 2011
Moving from Managing to Leading
AT&T University 2011 — 2011
Executive Training- Crucial Conversations
AT&T University 2014 — 2014
Certification in Leaders as Coaches, Executive Coaching
Staples January 2015 - Present
Social Fulcrum September 2014 - December 2014
EXL June 2014 - August 2014
AT&T January 2014 - May 2014
EY October 2010 - July 2013
Comma Consulting Pvt. Ltd August 2010 - October 2010
Education
Babson College - Franklin W. Olin Graduate School of Business 2013 — 2015
Master of Business Administration (M.B.A.), Business Analytics
Jesus & Mary College, New Delhi, India 2007 — 2010
Bachelor of Arts (BA), Mathematics
Convent of Jesus & Mary, New Delhi, India 1994 — 2007
Class XII, Central Board of Secondary Education, Commerce with Mathematics
AT&T May 2015 - Present
AT&T Mobility June 2011 - Present
AT&T Mobility March 2008 - June 2011
AT&T July 2003 - March 2008
Skills
Cellular Communications, UMTS, Ericsson OSS, Argus Power Equipment, GE/Tyco/Lineage Power..., Emerson Power Systems, DAS, Oracle E-Business Suite, SQL DB2, Job Coaching, Remote Radio Units, Radio Frequency..., Fiber Optic Networks, ATM networks, TCP/IP, Avaya IP Telephony, Nortel Meridian, MCSE 2003, LTE, HSDPA, Cisco, iOS development, Android Development, Microsoft Windows SDK, Sales Management, Sales Operations, Network Administration, Network Security, Network Design, Network Engineering, Wireless Broadband, Telecommunications, Solution Selling, Managed Services, Unified Communications, Direct Sales, Wireless, Active Directory..., Microsoft Office, Windows Powershell, Oracle SQL Developer, Microsoft SQL Server, Database Administration, Apple Developer, Ericsson LTE, ALU LTE, Mobile Devices, Vendor Management, VoIP, Management
Education
Baker College Center for Graduate Studies 2010 — 2015
BS, Information Technology and Security, Current GPA 3.75
Self-employed January 2015 - Present
AT&T January 2001 - June 2006
Skills
Antiques, Handmade Jewelry, Crochet, Cryptography, Published Author, Refinishing, Retail, Leadership, Team Building
Education
Michigan Institute of Real Estate 2014 — 2014
Real Estate Salesperson, Real Estate
Baker College of Port Huron 1992 — 1996
Associate's Degree, Business, Management, Marketing, and Related Support Services, 3.73 gpa
CareerBuilder October 2012 - February 2013
Search Wizards 2013 - 2013
Recall 2012 - 2013
RPC, Inc. January 2012 - October 2012
AT&T December 2009 - January 2012
Avanade August 2008 - April 2009
Amerigroup Corporation 2009 - 2009
Amerigroup Corporation 2009 - 2009
Mattress Firm, Inc. July 2007 - July 2008
Avanade 2008 - 2008
Skills
SSIS, SSRS, Microsoft SQL Server, Business Intelligence, Business Analysis, DATA ARCHITECTURE, BIML, BI Markup Language..., Data Warehousing, SharePoint, Databases, Analysis Services, ETL, SQL, .NET, OLAP, T-SQL, XML, XQUERY, GIT, VSS, TFS, SUBVERSION, C#, VB.NET, MVC, JAVASCRIPT, MDX, PL\SQL, WEB SERVICES, Visual Studio, Web Services, PL/SQL, JavaScript, Requirements Analysis, Integration
Education
Baker College Business and Corporate Services 1987 — 1990
Bus. Mgmt
iSpace July 2015 - Present
AT&T May 2014 - July 2015
Streebo November 2010 - July 2015
Xcel Energy August 2013 - December 2013
NetJets April 2013 - August 2013
Canon USA August 2012 - April 2013
American Airlines March 2012 - June 2012
Yum! Brands March 2011 - January 2012
Saint-Gobain November 2010 - January 2012
Bank Al Habib Limited January 2010 - October 2010
Skills
SOA, Microsoft SQL Server, Oracle, XML, Java, SQL, Databases, WebSphere Portal, Java Enterprise Edition, JavaScript, AJAX, Business Intelligence, ASP.NET, OOP, C#, JSP, Websphere, jQuery, JSF, Enterprise Mobility, jQuery Mobile, jQuery UI, JSON, Training, Android, Android Development, iOS, iOS Development, Software Development, SDLC, Software Project..., Web Services, Requirements Analysis, Business Analysis, Agile Methodologies, MySQL, HTML, Web Applications, Integration, Management, Consulting, Hibernate, Team Management, PL/SQL, Web Development, CSS
Education
Shaheed Zulfikar Ali Bhutto Institute of Science and Technology 2007 — 2009
Master's Degree, Database, Research, Analysis and Programming, 3.35 CGPA
Bahria University 2002 — 2006
Bachelor's Degree, Database, Research, Analysis and Programming, 3.58 CGPA
dESCO July 2014 - Present
T-Mobile November 2013 - Present
AT&T April 2010 - September 2013
Quanta Staffing Solutions 2007 - 2008
Skills
Wireless, Cloud Computing, Mobile Devices, Telecommunications, Troubleshooting, Networking, VoIP, Account Management, Visual Basic, Java, JavaScript, C, C++, Visual Studio, .NET, C#, Windows XP Pro, Windows 7, Windows Server, HTML, SQL, XAML, Xamarin, MVVM, WPF, Strategic Planning, Customer Service
Education
Baker College of Flint 2011 — 2014
Bachelor's of Computer Science, Computer Programming
AT&T July 2015 - Present
AT&T June 2014 - July 2015
AT&T June 2012 - June 2014
Baker College January 2011 - June 2012
Bob Evans March 2006 - May 2012
Personnel Unlimited September 2010 - October 2010
Skills
Microsoft Office, Customer Service, Advertising, PowerPoint, Event Planning, Management, Six Sigma, Human Resources, Time Management, Networking, Process Scheduler, Leadership Development, Leadership, Team Leadership, Customer Satisfaction, Training, Social Networking, Teamwork, Inventory Management, Recruiting
Education
Baker College Center for Graduate Studies 2012 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.95
Baker College of Flint 2011 — 2012
Bachelors, Business Administration, Management, 3.9
Baker College of Allen Park 2009 — 2010
Associates, Business, Marketing, 3.9
YP Marketing Solutions September 1995 - Present
AT&T November 1990 - September 1995
Skills
Administrative..., Onboarding, Payroll, Performance Management, Accounts Payable, Customer Service, Sales, Relationship Building, Microsoft Office, Advertising, Labor Relations, Personnel Records, Travel Arrangements, Expense Reports, Business Correspondence, Problem Solving, Analytical Skills, Leadership, Conference Coordination
Education
Baker College of Flint 2010 — 2012
Business/Commerce, General
Farmers Insurance December 2006 - Present
AT&T September 2003 - February 2006
Oce September 2001 - September 2003
Skills
Internet, Web Design, Marketing Communications, Leadership Development, Litigation, Typing, Marketing, Microsoft Excel, Microsoft Office, Microsoft Word, Lotus Notes, Adobe Acrobat, Event Planning, Team Leadership, Call Centers, Leadership, Customer Service, Strategic Planning, Negotiation, Process Improvement, Team Building, Public Speaking, Training, Management
Education
Baker College Business and Corporate Services 2003 — 2005
Master of Business Administration (MBA), Management Information Systems, General
Davenport University 1999 — 2003
Bachelor of Business Administration (BBA), Web Page, Digital/Multimedia and Information Resources Design
American Educational Institute
LPCS
Verizon Wireless March 2014 - Present
Sleep Number by Select Comfort August 2012 - June 2013
AT&T March 2012 - August 2012
Wireless Vision, LLC September 2010 - March 2012
Skills
Direct Sales, Sales, Customer Satisfaction, Call Centers, Customer Retention, Customer Service, Selling, Customer Experience, Sales Process, Sales Management, Retail, Mobile Devices, Cold Calling, Retail Sales, Merchandising, Time Management, Visual Merchandising, Sales Presentations, Forecasting, Employee Training, Lead Generation, Store Operations, Building Relationships
Education
Baker College of Flint 2012 — 2017
Bachelor of Business Administration (BBA), Business Administration and Management, General
Henry Ford Community College 2008 — 2011
AT&T January 2014 - Present
WOAP 2012 - 2013
Tomra North America, Inc. July 2001 - August 2010
Freedom Communications Inc. April 2000 - June 2001
Cumulus Media - WITL Lansing August 1998 - March 2000
CBS Radio - WMAQ January 1997 - February 1998
Education
Baker College of Owosso
Ovid-Elsie High School
River Haven Group Inc July 2013 - Present
Coldwell Banker Residential Brokerage June 2006 - Present
AT&T 1989 - 2005
Skills
Acquisitions, Project Planning, Budget Management, Short Sales, Foreclosures, First Time Home Buyers, Buyer Representation, Single Family Homes, SFR, Investment Properties, Real Estate, Relocation, Contract Negotiation, Sellers, Vacation Homes, Relocation Buyers, Selling, Residential Homes, Listings, Condos, Negotiation, Real Estate Transactions, New Homes, Real Property, Referrals, Buyers, Real Estate Development, Rentals, National Association of..., Listing Homes, 1031 Exchanges, Income Properties, Seller Representation, e-PRO, Home Staging, Property, FHA
Education
Baker College Business and Corporate Services
Associate's degree, Business/Commerce, General
CBIZ Network Solutions April 2013 - Present
AT&T August 2007 - May 2010
Skytel, Inc June 2001 - March 2007
Skills
C, Microsoft Office, Java, HTML, C++, Microsoft Office Xp, Cisco Routers and..., Wireless Broadband, Frame relay, Telecommunications, Windows, Microsoft Excel, Cisco Routers, JavaScript, SQL, PowerPoint, Frame Relay, Network Administration, Operating Systems, Customer Service, Visio, WAN, Testing, Cisco Technologies, Routers, Networking, XP, Hardware, Switches, Windows XP
Education
Baker College of Auburn Hills 2011 — 2012
Certificate, Cisco Broadband and Healthcare IT, 3.96
National Institute of Technology
Certificate, Electronic Engineering Technology, 3.84
Witco Inc. July 2015 - Present
American Cancer Society August 2012 - Present
American Cancer Society August 2012 - July 2015
AT&T November 1986 - December 2010
Skills
Telecommunications, Wireless, VoIP, Call Center, Vendor Management, IP, T1, MPLS, Managed Services, Customer Satisfaction, Telephony, Computer Network..., Call Centers, Community Development, Customer Service, Leadership, Management, Public Speaking, Sales, Strategic Planning, Team Building, Volunteer Management
Education
Baker College of Port Huron 2006 — 2011
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services
St. Clair County Community College 1991 — 1997
Associate's degree, Business Administration and Management, General
Baker College Center for Graduate Studies
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General
Owosso Public Schools September 2012 - March 2015
West Marine April 2009 - August 2009
AT&T October 1997 - June 1999
Skills
Customer Service
Education
Baker College of Owosso 2013 — 2015
Business Administration and Management, General
M-Tec 2009 — 2009
Charter Business August 2014 - Present
Charter Communications November 2012 - Present
KLC October 2009 - July 2012
AT&T April 1999 - April 2009
Skills
Wireless, Telecommunications, Telephony, Network Design, Unified Communications, Video Conferencing, Billing, Call Center, Mobile, Provisioning, Network Operations, Technical Training, Remedy, T1, Deployment, Product Management, PBX, Account Management, Long Distance, Data Center, Troubleshooting, Network Security, Consultative Selling, Solution Selling, Customer Satisfaction, Integration, Software Project..., Team Leadership, Operation, Requirements Analysis, Sales Process, Service Delivery, Managed Services
Education
Baker College Center for Graduate Studies 2009 — 2012
Masters of Science, Computer Science Technologies
University of Phoenix
Business Administration, eBusiness
AT&T November 2014 - Present
Pacific Floorcare January 2013 - Present
Muskegon Catholic Schools September 2008 - Present
Ramada Inn June 2009 - September 2012
Skills
Customer Satisfaction, Customer Service, Hospitality Management, Inventory Management, Sales, Team Building, Budgets, Banquets, Purchasing, Negotiation, Management, Forecasting, Training, Marketing, Leadership, Account Management, Microsoft Office, Microsoft Excel, Key Account Management, Fundraising, Process Improvement, Coaching
Education
Baker College of Muskegon 2012 — 2015
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Baker College of Muskegon 2008 — 2011
Associate's degree, Business, Management, Marketing, and Related Support Services
Sabrina&Company Marketing June 2009 - Present
Denim Host May 2009 - Present
Gilt Groupe July 2008 - June 2009
Vera Wang March 2004 - July 2008
AT&T June 1994 - October 2003
Skills
Community Manager, Social Media Marketing, Website Design, Restaurants and Social..., Website Development, Social Media, Social Networking, Marketing Strategy, Online Marketing, Blogging, SEO, Social Media Strategist, Entrepreneurship, Facebook, Twitter, Web Design, WordPress, Networking, Email Marketing, Marketing, Creative Direction, Online Advertising, Management, Human Resources, Brand Development, Start-ups, Internal Communications, Digital Strategy, Accountability, Team Leadership, Leadership, Team Building, Thought Leadership, Team Motivation
Education
Baker College Center for Graduate Studies
MBA-Masters of Business Administration
The Ohio State University
Bachelor of Arts
AT&T June 2000 - Present
Skills
Customer Service, Computer Repair, Sales, Telecommunications, Telecommunications..., Troubleshooting, Networking, Employee Training, Motivation, Process Improvement, Coaching
Education
Baker College of Flint 2014 — 2014
Microsoft 1998 - Present
Lockheed Martin 1997 - 1998
Lucent Technologies 1995 - 1997
AT&T 1993 - 1997
Skills
Solution Selling, Cloud Computing, Solution Development, Enterprise Software, SaaS, Management, Business Alliances, Partner Management, Sales, Strategic Partnerships, Demand Generation, Sales Enablement, Strategy, Go-to-market Strategy, Professional Services, Channel Partners, Innovation, Pre-sales, Software Industry, Sales Management, PaaS, CRM, Sales Process, Product Marketing, Complex Sales, Start-ups, Multi-channel Marketing, Managed Services, Lead Generation
Education
The Johns Hopkins University 1998 — 2000
Master of Science Degree
Babson College - Franklin W. Olin Graduate School of Business 1995 — 1996
Lucent FLDP - Accounting and Finance
Seton Hall University 1991 — 1994
Bachelor of Arts Degree
Massachusetts Institute of Technology - Sloan School of Management
Executive Education
Ironside March 2015 - Present
IBM August 2013 - March 2015
Brainshark January 2012 - July 2013
Movius April 2006 - January 2012
OneSource 2005 - 2006
Genuity 2001 - 2004
AT&T 1999 - 2001
AT&T 1998 - 1999
AT&T 1993 - 1998
AT&T 1990 - 1993
Skills
Sales Process, Solution Selling, Professional Services, CRM, Selling, VoIP, Telecommunications, Channel Partners, Sales Operations, Sales, SaaS, Sales Management, Direct Sales, Enterprise Software, Salesforce.com, Strategic Partnerships, Business Development, Product Management, Executive Management, New Business Development, Managed Services, Cloud Computing, Account Management, Unified Communications, Networking, Go-to-market Strategy, Customer Retention, Lead Generation, Pre-sales, B2B, Hosting, Product Marketing, Data Center, Telephony, MPLS, Mobile Devices, Wireless, Co-location, Start-ups, Software Industry, Selling Skills, Competitive Analysis, Strategy, Business Alliances, Partner Management, P&L Management
Education
Babson College 1982 — 1986
BS, Marketing
Falmouth High School 1978 — 1982
AT&T August 1995 - Present
Skills
Customer Service, Microsoft Office, Sales, Telecommunications, Team Leadership, Wireless, Project Management, Sales Management, Call Centers, VoIP, Customer Satisfaction, Direct Sales, Customer Retention, Troubleshooting, Team Building, Leadership
Education
Baker College Business and Corporate Services 2015 — 2019
Bachelor's degree, Computer Science
Mid America Diesel March 2013 - Present
AT&T May 2007 - August 2010
Skills
Diesel Engine, Heavy Equipment, Air Brakes, Hydraulics, Trailers
Education
Baker College of Owosso
Associate's degree, Diesel Mechanics Technology/Technician
Oakland Community College
Swissport February 2014 - Present
Shadowoods Auto Center August 2011 - February 2014
AT&T August 2007 - November 2010
Detroit Diesel August 2005 - August 2007
Skills
Proficient oral and..., Automotive Electrical..., Automotive Braking..., Automotive Steering and...
Education
Baker College of Clinton Township 2011 — 2014
Associate's Degree, Automobile/Automotive Mechanics Technology/Technician
Interactive Intelligence December 2014 - Present
Avaya October 2013 - November 2014
Avaya October 2011 - September 2013
Avaya December 2009 - September 2011
Nortel May 2008 - December 2009
AT&T April 2007 - May 2008
Berbee August 2005 - April 2007
SBC October 2003 - July 2005
SBC August 2002 - October 2003
SBC October 2000 - August 2002
Skills
Sales Operations, Business Development, Management, Leadership, Unified Communications, Sales, Customer Service, Solution Selling, Managed Services, VoIP, Telecommunications, Direct Sales, Professional Services, Telephony, Channel, SIP, Cloud Computing, Avaya, IP, Channel Partners, MPLS, Data Center, Account Management, SaaS, Wireless
Education
Baker College Center for Graduate Studies 2014 — 2016
Bachelor's Degree, Finance, 4.0
University of Phoenix 1999 — 2002
Accounting
Illinois State University 1986 — 1991
Chemistry
Schneider National February 2015 - Present
Bella Transport November 2014 - January 2015
AT&T September 2012 - April 2014
Regional Elite January 2011 - September 2012
Skills
Technical Support, Computer Network..., Call Centers, Linux, Telecommunications, VoIP, Troubleshooting, Wireless, IP, Managed Services, MPLS, Cisco Technologies, Unified Communications, Vendor Management, Telephony, Ethernet, Customer Satisfaction, TCP/IP, Network Design, Data Center, Switches, Mobile Devices, WAN, Customer Experience, ITIL, Customer Service, DSL, Networking, Wireless Networking, Software Installation, Computer Hardware, Routers, CDL Class A, Hazardous Materials, Tankers, Doubles and Triples
Education
Trainco Truck Driving School
CDL-A, Transportation and Materials Moving, B
Baker College of Allen Park 2010 — 2011
Information Technology
Taylor Career Center 2008 — 2010
Diploma, Computer Programming, Computer Networking
Truman High School 2006 — 2010
Diploma
AT&T May 1990 - June 2013
Skills
Sales, Quality Assurance, Project Management, Customer Service, Sales Operations, Team Management, Keyboard Skills, Microsoft Office, Telecommunications, Testing, Program Management, Team Leadership, Leadership, Cross-functional Team..., Training, Customer Satisfaction, Vendor Management, Customer Retention, Business Analysis, Networking, Call Centers, Process Improvement, Management, Account Management, Product Management, Customer Experience, Strategy, Outsourcing, Team Building, Start-ups, VoIP, Business Development, Computer Proficiency, Advertising, Accounting, Quality Control, Leadership Development, Analysis, Key Account Management, Project Planning, Troubleshooting, CRM, Mobile Devices, Unified Communications, Information Technology, Microsoft Excel, Microsoft Word, Computer Maintenance, Presentations
Education
Baker College of Flint 2013 — 2015
Associate of Applied Science, Information Technology Help Desk Support Information Technology Administration and Management, Presidents List, Deans List
Pontiac Business Institute 1983 — 1985
Certificate, Business Administration and Management, General
Lanse Creuse H S 1976 — 1979
High School Diploma, College Preparatory
AT&T April 1995 - Present
Skills
Telecommunications, IP, Wireless, VoIP, GSM, MPLS, LTE, Ethernet, UMTS, Network Design, TCP/IP, 3G, Cisco Technologies, Unix
Education
Baker College Business and Corporate Services
Bachelor of Business Administration (B.B.A.), Management / Marketing
AT&T May 2007 - Present
AT&T June 2007 - October 2009
AT&T June 1998 - May 2007
AT&T June 1998 - May 2007
Northwestern Mutual Life March 1997 - July 1998
Northwestern Mutual/Baird Investments March 1997 - July 1998
Skills
Management, Office Management, Account Management
Education
Baker College of Port Huron
Associate of Applied Science, Health Information/Medical Records Technology/Technician
Apollo Tools, Ltd. November 1999 - Present
AT&T 1966 - 1997
Skills
Marketing, New Business Development, Strategic Planning, Business Development, Product Development, Product Marketing, Marketing Strategy, Sales Management, Business Planning, Entrepreneurship, Business Strategy, Negotiation, Consumer Products, Sales, Retail, Strategy, Start-ups, Product Management
Education
Babson College - Franklin W. Olin Graduate School of Business 1977 — 1983
AT&T September 2008 - Present
National City Bank April 2007 - December 2008
Ford Motor Company June 2000 - March 2007
Clayton County Public School November 2005 - May 2006
SunTrust Bank 2006 - 2006
MSX International June 1999 - June 2000
Skills
Call Center, Visio, Program Management, Vendor Management, Customer Service, Team Building
Education
Strayer University 2008 — 2010
Master, Educational Leadership
Baker College Center for Graduate Studies
Bachelor, Business Adminstration
HexaCorp LLC January 2015 - Present
InfoStretch 2012 - 2013
Lionbridge August 2010 - 2011
Virtusa Corporation 2006 - September 2010
Verizon Business 2006 - 2006
Evalueserve 2005 - 2006
Verizon Business 2004 - 2005
AT&T Solutions 1999 - 2003
AT&T 1993 - 1999
AT&T 1990 - 1992
Skills
Enterprise Sales, IT Outsourcing, Application Development, Enterprise Software, Vendor/Partner..., Consultative Sales, Services Sales, Network Sales, Solution Selling, Salesforce.com, Financial Analysis, Sales/Delivery..., Mobile applications and..., Consultants, Software Development, Sales, Complex Sales, Leadership, Management, Mobile Applications, Telecommunications, Outsourcing, Strategy, Sales Operations, Cloud Computing, Start-ups, Pre-sales, Team Leadership
Education
Babson College - Franklin W. Olin Graduate School of Business
MBA
Tufts University
MA
Clark University
BA
Joseph Sears
Homestead Home Health, Henry Ford Village January 2015 - Present
AT&T September 2014 - January 2015
Oakland Helping Hands LLC October 2012 - July 2014
Oakland Home Care September 2011 - October 2012
Comfort Care LLC December 2011 - September 2012
Samaritan Care Hospice January 2008 - July 2010
Skills
Case Management, Medical Records, Data Entry, Healthcare, Nursing, Customer Service, Marketing, Insurance, Home Care, Process Scheduler, Healthcare Management, Managed Care, Medicare, Hospitals, HIPAA, Medicaid, Elder Care, Healthcare Information..., Physician Relations, Medical Billing, EMR, Healthcare Industry, Microsoft Excel, Leadership
Education
Davenport University 2010 — 2014
Bachelor of Health Information Management and Administration, Health/Health Care Administration/Management
Baker College of Clinton Township 2008 — 2010
Associate of Science (AS), Medical Office Management/Administration
Wayne State University 2004 — 2008
Bachelor of Science, Psychology/ Nursing
Cass Technical High School
Cass Technical High School
Cass Technical High School
AT&T October 2010 - Present
Singh Management June 2009 - June 2010
Dort Federal Credit Union September 2008 - 2009
Skills
Sales, Telecommunications, Call Centers, Customer Satisfaction, Management, Time Management, Wireless
Education
Baker College of Flint 2009 — 2012
Bachelor of Business Administration (BBA), Business Administration and Management, General
Northwood University 2005 — 2008
Bachelor of Business Administration (BBA), Sports, marketing and management
AT&T May 2014 - Present
JPMorgan Chase October 2012 - May 2014
Citizens Bank - Michigan, Ohio and Wisconsin October 2011 - October 2012
Citizens Bank - Michigan, Ohio and Wisconsin March 2009 - October 2011
Citizens Bank - Michigan, Ohio and Wisconsin March 2007 - March 2009
Skills
Financial Statement..., Investments, Loans, Relationship Management, Sales, Credit, Retail Banking, Commercial Banking, Branch Management, Banking, Financial Services, Financial Risk, Small Business Lending, Commercial Lending, Credit Analysis, Lines Of Credit, Credit Risk, Mortgage Banking, SBA, Asset Based Lending, Treasury Management, Deposits, Cross Selling, Finance, Refinance, FHA, Branch Banking, Strategic Financial..., Wealth Management, Commercial Mortgages, Internet Banking, Accounting, Payments, AML, Financial Institutions, Financial Reporting, Call Centers, Portfolio Management, Consumer Lending, Loan Origination, Loan Servicing, Mortgage Lending, Underwriting
Education
Baker College of Flint 2008 — 2013
Bachelor of Business Administration (BBA), Accounting and Finance
Alcatel-Lucent January 2006 - Present
Creative Landscaping and Lawn Care November 1999 - Present
Alcatel-Lucent February 2003 - December 2005
Lucent Technologies September 1996 - February 2003
AT&T May 1982 - September 1996
Skills
Data Analysis, Business Intelligence, Microsoft Excel, KPI Dashboards, Metrics, Internal Controls, Requirements Analysis, Managerial Finance, Cost Accounting, PowerPoint, TL9000, Balanced Scorecard, Global Strategy, QuickBooks, Vendor Management, Team Management, Telecommunications, IP, Integration
Education
University of North Carolina at Greensboro 1980 — 1983
Master of Business Administration (M.B.A.)
North Carolina State University 1975 — 1979
Bachelor of Science (BS), Computer Science
Rowan-Cabarrus Community College 2011 — 2013
Associate of Arts and Sciences (AAS), Accounting, 4.0
Stevens Institute of Technology 1998 — 2000
Master's Certificate, Project Management
Babson College 2000 — 2001
IT Business Leadership Program
Bromberg and Associates June 2012 - Present
Genesee Academy December 2012 - June 2013
AT&T May 2012 - July 2012
Skills
Phlebotomists, Computer Repair, Computers
Education
Baker College of Flint 2012 — 2014
Associate of Science (A.S.), Medical Lab Technician
Columbus community College 2011 — 2012
University of Michigan School of Social Work August 2012 - September 2013
University of Michigan August 2012 - September 2013
AT&T January 2012 - April 2013
AT&T Mobility January 2012 - April 2013
AnnArbor.com May 2010 - October 2012
Skills
Psychology, Research, Clinical Research, Qualitative Research, Quantitative Research, Data Analysis, Sports Psychology, Social Sciences, Sports Marketing, Advertising Sales, Direct Sales, Inside Sales, Outside Sales, Social Media, Cold Calling, Customer Service, Organizing, Marketing Communications, Interpersonal..., Email Marketing, Social Media Marketing, Fast Learner, Social Networking, Social Skills, Social Networking Sites, International Marketing, Goal Oriented, Able To Multi-task, Listening Skills, Organizational Skills, Deadline Management, Cash Handling, Sales Support, Retail Sales, Phone Sales, Sales Operations
Education
Baker College Center for Graduate Studies 2011 — 2013
Bachelor of Science, Psychology
Washtenaw Community College 2003 — 2006
Associate of Arts, Humanities & Social Sciences
Precision Global Systems September 2015 - Present
Proper Group International May 2012 - September 2015
Progressive Metal Manufacturing Company January 2012 - May 2012
Kelly Services June 2011 - January 2012
Lifestyle Lift January 2011 - June 2011
St. John Providence Health System August 2010 - December 2010
Clear Channel Communications August 2009 - December 2009
ATT 2007 - 2008
Skills
Onboarding, College Recruiting, Technical Recruiting, Employee Relations, Recruitment/Retention, Microsoft Office, Benefits Administration, Employee Benefits, Interviewing, Recruiting, Office Administration, Employee Engagement, Employee Handbooks, Background Checks, Training, Training Delivery, OSHA, Safety, Interviews, Screening Resumes, HRIS, Internet Recruiting, New Hire Orientations, Applicant Tracking..., Human Resources, Management, Contract Recruitment
Education
Baker College of Clinton Township 2007 — 2012
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
Baker College of Clinton Township 2007 — 2011
Associate of Arts (A.A.), Marketing/Marketing Management, General
AT&T February 2010 - Present
Mail Solutions Inc March 2009 - November 2009
Oce Printing Systems March 1999 - March 2009
Danka Office Imaging February 1996 - March 1999
Skills
New Business Development, Sales Management, Direct Sales, Solution Selling, Sales Process, Sales Operations, Selling, Sales
Education
Training Center 1999 — 2011
Sales Sales Management
University of Missouri-Kansas City 1983 — 1984
Longview Community College 1981 — 1982
Baker University 1980 — 1981
BS
Hewlett-Packard February 2012 - Present
Hewlett-Packard October 2010 - February 2012
The Muschett Group January 2010 - January 2012
Rocky Mountain Product Development and Management Association October 2009 - January 2012
Colorado Renewable Energy Society February 2010 - December 2010
Pratt & Whitney July 2007 - December 2008
AT&T July 1997 - August 2005
J.A. Pavers May 1995 - July 1996
Skills
Product Development, Product Management, Market Analysis, Negotiation, Product Strategy, Marketing Operations, Social Media Marketing, Salesforce.com, Marketing Strategy, Digital Marketing, Financial Analysis, Financial Modeling, Industry Research, Product Planning, Product Marketing, Product Road Mapping, Stage-Gate, Technology Roadmapping, Jive, Jive SBS, Wiki Markup, Marketing Analytics, Product Naming, Market Research, Cloud Computing, Strategic Planning, Integrated Marketing, Entrepreneurship, Program Management, Social Media, Team Management, Segmentation, Business Development, Advertising, Management, Go-to-market Strategy, Channel, Team Leadership, Product Launch, Analysis, Competitive Analysis, Process Improvement, Marketing, Forecasting, Email Marketing, Sales, Leadership, Strategic Partnerships, Strategy, Cross-functional Team...
Education
University of Colorado Denver 2010 — 2012
Master of Science
University of Denver - Daniels College of Business 2009 — 2009
Graduate Business Certificate
Babson College - Franklin W. Olin Graduate School of Business 2005 — 2007
MBA
University of Florida - Warrington College of Business Administration 1989 — 1994
Bachelor of Science
AT&T 2011 - Present
Skills
Unified Communications, Security, ITIL, IT Strategy, Leadership, Social Business, Automotive, Financial Institutions, VoIP, Integration, Telecommunications, Professional Services, IT Service Management, Consulting, Cisco Technologies, Strategy, Management, Cloud Computing, SaaS, Managed Services, Enterprise Software, Program Management, Executive Management, Product Management, Business Transformation, Network Architecture, Outsourcing, CRM, Solution Selling, Strategic Partnerships, Vendor Management, Data Center, Mobile Devices, MPLS, Enterprise Architecture, IT Transformation, Pre-sales, IP, IT Management, Service Delivery, Wireless, Networking, Go-to-market Strategy, WAN, PMP, Network Design, Mobile Technology, Solution Architecture, IT Outsourcing, Information Technology
Education
University of Nebraska at Omaha 2015 — 2018
Master's in Gerontology, Gerontology
University of Southern California 2015 — 2015
Masters Certificate, Davis School of Gerontology
Wayne State University Graduate School of Arts & Communication 2013 — 2015
Master of Arts (M.A.), Health Communications; End-of-Life Communication
T University - AT&T Executive Education 2011 — 2011
Inside Innovation
Texas A&M University - Mays Business School 2011 — 2011
AT&T Executive Education, Financial Leadership
Baker College Business and Corporate Services
BS/BA, Marketing
AT&T March 2013 - Present
The Oakland Press May 1999 - April 2011
Skills
Social Media, Blogging, Social Networking, Journalism, Microsoft Office, Customer Service, InDesign, Newspapers
Education
Baker College of Auburn Hills 2012 — 2016
Associate's degree, Information Technology
Duro-Last Roofing 2007 - Present
Eric Allison Web Solutions, LLC. 1997 - Present
AT&T 2000 - 2004
The Flint Journal 1997 - 2000
Skills
SEO, Web Development, PHP, Web Marketing, MySQL, Google Analytics, Web Analytics, Website Development, Social Media Marketing, Web Design, Windows, PPC, Access, E-commerce, Online Marketing, Microsoft Office, Adobe Creative Suite, Marketing Strategy, Web 2.0, JavaScript, Databases, Photoshop, XHTML, Blogging, Troubleshooting, SEM, Graphic Design, Social Media, Software Development, Start-ups, Project Management, Microsoft SQL Server, Business Development, Social Marketing, HTML, Network Administration, SQL, Windows Server, Programming, CMS, Online Advertising
Education
Baker College Business and Corporate Services 1999 — 2002
Web Development, Marketing
University of Michigan-Flint 1997 — 1999
Computer Programming, Hardware
Oceanos September 2010 - Present
Precision Marketing Group 2010 - 2010
AT&T February 1998 - October 1998
Trinity Communications July 1993 - June 1997
Digitas January 1989 - July 1993
Talbots September 1988 - January 1989
Skills
Demand Generation, Digital Marketing, Integrated Marketing, Marketing Communications, Marketing Strategy, Email Marketing, Lead Generation, Social Media Marketing, Direct Marketing, Strategy, Account Management, Management, Marketing, Event Planning, B2B Marketing
Education
Babson College 1983 — 1987
Bachelor Science, Marketing Communications
AT&T January 2013 - Present
Self-employed October 2012 - Present
TeleTech October 2012 - Present
CVS Pharmacy October 1994 - October 2005
Skills
Advertising, Social Media Marketing, Digital Marketing, Media Planning, Online Advertising, Marketing Communications, Digital Media, Social Media, Integrated Marketing, Media Buying, Online Marketing, Public Relations, Social Networking, Graphic Design, Web Design, Event Management, Customer Service, Email Marketing, Marketing, Blogging, Creative Writing, Radio, Video
Education
Baker College of Flint
Associate of Science (A.S.), Web Development
Broad Ripple High School
ADP, Inc. May 2010 - Present
ALTRES December 2009 - May 2010
Portman Holdings December 2006 - October 2009
Caremark/CVS December 2004 - September 2005
AT&T October 1998 - November 2004
Skills
Benefits Administration, Employee Benefits, COBRA, ADP HRB, Open Enrollment, Human Resources, Employee Relations, Microsoft Office, Microsoft Excel, Microsoft Word, Root Cause Analysis, Root Cause Problem..., Training, Customer Service, Customer Retention, Call Centers, Policy, Performance Management, Process Improvement, CRM
Education
Baker College of Flint 2008 — 2010
Bachelor of Business Administration (BBA), Business Administration and Management, General
Sprint Nextel January 2012 - Present
NCO Group March 2009 - June 2010
Southwest Water Company March 2008 - January 2009
PRC January 2007 - October 2007
IBM March 2004 - January 2007
Sprint July 1997 - March 2004
AT&T 1989 - 1997
Skills
International Sales, Call Center, Vendor Management, Process Improvement, Outsourcing, BPO, Change Management, Performance Management, Workforce Management, Operations Management, Cross-functional Team..., Customer Experience, Call Centers, Management, Leadership, Program Management, Strategy, Telecommunications, Wireless, Team Building
Education
Baker University 1992 — 1994
MBA
Loyola University New Orleans College of Law 1978 — 1980
University of Missouri-Kansas City 1974 — 1978
BA, Political Science
St. Pius 1971 — 1974
Defense Logistics Agency (Northrop Grumman contractor) June 2009 - Present
Lockheed Martin Aeronautics August 2008 - June 2009
GE Aviation Systems (formerly Smiths Aerospace) March 2005 - August 2008
IBM Global Services July 2000 - March 2005
Munson Healthcare June 1998 - July 2000
AT&T September 1997 - May 1998
USAF October 1993 - October 1997
Skills
AIX, Solaris, HP-UX, System Administration, Unix, Linux, VMware, Red Hat Linux, Servers, DNS, Disaster Recovery, Operating Systems, Configuration Management, Virtualization, Data Center, Troubleshooting, TCP/IP, Project Management, Management, Security, Integration, Windows 7, IT Service Management, ITIL, Hardware, Active Directory, VMware ESX, IIS, Perl, Shell Scripting, Computer Security, Help Desk Support, Network Administration, Network Security, Apache, Firewalls, IT Management, System Deployment, Databases, DHCP, Networking, Security+, Technical Support, Software Installation, SAN, VPN, IBM AIX, CompTIA Security
Education
Park University 2011 — 2015
Management/CIS, Management and Computer Information Systems, 4.0
Baker College Business and Corporate Services 1998 — 1999
Computer Science
University of Michigan 1992 — 1993
LS&A
Oakland Community College September 2015 - Present
Anytime Fitness March 2014 - Present
Mad Dogg Athletics October 2013 - Present
Zumba Fitness LLC January 2011 - Present
Chrisy's Creations May 2001 - Present
Adecco and Kelly Services (Temp Agencies) May 2012 - September 2015
AT&T October 2010 - September 2011
AT&T June 2001 - September 2010
Grubb & Ellis & Grubb & EllisParamount Properties May 1999 - May 2001
Ferris State University August 1998 - May 2000
Skills
Illustration, Color Schemes, Painting, Gardening, Logos, Posters, Graphic Design, Logo Design, Brochures, Typography, Graphics, Layout, Business Cards, Flyers, Retouching, Character Design, Corporate Identity, Illustrator, Stationery, Photography, Concept Design, Drawing, Visual Communication, Photoshop, Art, Digital Illustration, Postcards, Comics, Fine Art, Letterhead, Flash Animation, Flash, Magazines, Adobe Creative Suite, Direct Mail, Newsletters, Advertising, Word, Microsoft Office, Catalogs, Banners, Invitations, Packaging, Art Direction, Annual Reports, Social Media, Storyboarding, Microsoft Word, Mac, Image Manipulation
Education
Stratford Career Institute 2002 — 2002
Certificate, Interior Design
Ferris State University 1996 — 2001
B.S., Visual Communication
Sterling Heights High School 1992 — 1996
High School Diploma
Baker College Business and Corporate Services
Web Development
The Flint Institute of Music May 2014 - Present
The Original Sun Shack, LLC August 2011 - March 2015
Stale Fish Graphics April 2010 - May 2014
AT&T October 1989 - April 2010
ART & DESIGN BY TRACY September 1985 - August 1989
Skills
Adobe Creative Suite, InDesign, Flash, Illustrator, Dreamweaver, Photoshop, Creative Direction, Multimedia, Business Cards, Mac, Logo Design, Posters, Layout, Art, Direct Mail, QuarkXPress, Newsletters, Graphics, Advertising, Brochures, Adobe Acrobat, Marketing, Typography, Corporate Identity, WordPress, Catalogs, Web Design, Visual Communication, Magazines, Flyers, Pre-press, Banners, Digital Illustration, Art Direction, Brand Development, Image Manipulation, Graphic Design, Photography, Website Development, Concept Development, Digital Photography, Branding & Identity, Corporate Branding, Flash Animation, Packaging, Illustration
Education
College for Creative Studies 2010 — 2011
Digital Arts: Web
Baker College Business and Corporate Services
Graphic Design
Telegration, Inc. March 2014 - August 2014
Windstream Communications January 2013 - March 2014
Cbeyond August 2011 - January 2013
AT&T September 2008 - March 2011
TruClear Inc. 2000 - 2010
Badalament May 2000 - December 2002
BSB Communications, Inc. August 1997 - August 2000
Allied Communications August 1994 - August 1997
Skills
Telecommunications, Managed Services, Selling, Solution Selling, Direct Sales, Cloud Computing, SIP Trunking, Cold Calling, Telecommunication..., Account Management, SaaS, Private Cloud, IP PBX, Hosted Microsoft..., MPLS Networking, ISDN, Selling Technology..., Network Security, DS3, IVR, Toll Free, Backup Solutions, E-commerce SEO, Web Marketing, IT Hardware Support, PaaS, Call Center, ACD, Cisco VPN, CCTV, Selling Communication..., Installing Technology..., IP Solutions, Intrusion Detection, Fiber Optic Networks, Wireless Mobility, Fleet Management, Cloud Computing IaaS, Seibel, FISMA, HIPAA, PCI Standards, PSAP, Microsoft SQL Server, QuickBooks, Peachtree, Card Access, Call Processing, Call Logging, Sage MAS200
Education
Baker College Business and Corporate Services 2001 — 2002
Information Technology
Clintondale 1985 — 1989
LexisNexis August 2013 - Present
LexisNexis August 2010 - July 2013
LexisNexis InterAction June 2008 - July 2010
LexisNexis January 2000 - May 2008
LexisNexis January 1999 - December 1999
LexisNexis July 1992 - May 1996
Applied Science Associates, INC June 1990 - June 1992
Computer Sciences Corporation December 1986 - June 1990
AT&T December 1986 - June 1990
IBM May 1986 - December 1986
Skills
Agile Methodologies, Analysis, User Experience, Product Management, Enterprise Software, CRM, Human Computer..., Integration, SharePoint, Strategic Planning, Team Leadership, Requirements Analysis, Management, User-centered Design, Analytics, Software Development, Process Improvement, Information..., Start-ups, Lead Generation, Leadership, Databases, Product Development, Systems Analysis, Usability Testing, User Interface Design, Business Process, Testing, Sound, SDLC
Education
Babson College 2009 — 2010
IT Leadership
Miami University 1982 — 1986
MA, Experimental Psychology (ABD)
State University of New York College at Plattsburgh 1978 — 1981
BA, Psychology
MedTractions December 2011 - Present
Spark Energy June 2010 - December 2011
Shop Texas Electricity October 2009 - June 2010
Reliant Energy January 2008 - September 2009
AT&T March 1997 - January 2008
Skills
Competitive Intelligence, Team Building, Strategic Planning, Contract Negotiation, New Business Development, Sales Management, Business Development, Business Strategy, Online Marketing, Energy Industry, Competitive Analysis, Cross-functional Team..., Deregulation, Digital Marketing, Electricity Markets
Education
Harvard Business School 2011 — 2011
Baker University 1999 — 2000
MBA
Friends University 1997 — 1999
BSC
Chase April 2015 - Present
LKQ Corporation June 2013 - July 2014
AT&T January 2008 - May 2012
Target September 2006 - January 2008
Skills
Customer Service, Call Centers, Telecommunications, Customer Satisfaction, Sales, Team Leadership, Customer Experience, Outlook, Microsoft Excel, Leadership, Customer Retention, Data Entry, Retail, Microsoft Word, Training, VoIP, PowerPoint, Inventory Management, Microsoft Office, Process Improvement, Troubleshooting, Team Building, Logistics, Direct Sales, Invoicing, Telephone Skills, Networking, Telephony, Inventory Control
Education
John Glenn High School 1999 — 2003
General Studies, General Studies
Baker College of Allen Park
Business Administration and Management, General
WellStar Health System March 2014 - Present
Michigan Department of Corrections November 2006 - May 2011
Customer April 2001 - February 2004
AT&T April 1999 - February 2001
US Navy September 1994 - April 1998
Skills
SQL
Education
Lincoln College of Technology-Marietta 2013 — 2014
Associate's degree, Computer Science
Baker College of Muskegon 2005 — 2007
Criminal Justice and Corrections
Emory University Hospital June 2010 - Present
AT&T March 1999 - May 2006
Skills
Customer Service, Strategic Planning, Microsoft Excel, Public Speaking, Team Building, Program Management, Patient Safety, Marketing, BLS, Research, Marketing Strategy, Team Leadership, EMR, Problem Solving, Project Management, Nursing, Coaching, Management
Education
Baker College of Flint 2014 — 2016
Bachelor's degree, Registered Nursing/Registered Nurse
Georgia Perimeter College 2007 — 2009
Associate of Science (A.S.), Registered Nursing/Registered Nurse
AT&T March 2013 - Present
Dial America June 2012 - October 2012
TeleNet Marketing Solutions 2012 - 2012
Piggly Wiggly September 2009 - November 2011
Skills
Marketing Communications, Microsoft Office, Customer Service, PowerPoint, Call Centers, Social Media, Customer Satisfaction, Social Networking, Teamwork, Microsoft Word, Microsoft Excel, Customer Experience, Retail, Management, Microsoft PowerPoint, CRM, Sales
Education
Baker College of Flint 2014 — 2016
Information Technology
Macon State College 2010 — 2015
Bachelors of Arts, Counseling Psychology
AT&T January 2013 - Present
AT&T February 2003 - January 2013
AT&T February 1999 - February 2003
AT&T August 1995 - February 1999
Skills
Strategic Planning, Operational Efficiency, Customer Relations, Team Management, Executive Coaching, Staff Development, Administration, Sales Force..., Planning, Call Center, Forecasting, Project Planning, Customer Satisfaction, Training, Customer Service, Leadership, Call Centers, Budgets, Management, Sales Effectiveness, Team Leadership, Workforce Management, Vendor Management, Telecommunications, Team Building, Wireless, Account Management
Education
Baker College Business and Corporate Services
Bachelor of Business Administration (BBA), Business Administration and Management, General
All Star Services, Inc. January 2012 - Present
AT&T November 2000 - October 2011
McLaren Port Huron July 1999 - October 2000
Skills
Customer Service, Documentation, Microsoft Office, Microsoft Word, Administrative..., PowerPoint, Microsoft Excel, Customer Retention, Teamwork, Team Leadership, Sales, Office Administration
Education
Baker College of Port Huron 2012 — 2015
Associate's Degree, Medical Office Management/Administration, 4.0
AT&T July 2014 - Present
AT&T January 2013 - July 2014
AT&T August 2011 - January 2013
AT&T October 2008 - August 2011
AT&T May 2005 - November 2008
AT&T November 2003 - May 2005
Skills
Project Managment, Microsoft Office, Microsoft Excel, Oracle Applications, Economics, Contracts Review, Process Development, Photoshop, Mac OS X, Windows 7, Six Sigma, Six Sigma Green Belt, Data Analysis, Regulatory Documentation, Lease Administration, Site Acquisition, Cell Site Construction, Data Integrity, Business Objects, CASPR, Siterra, Investigative Reporting, Executive Reporting, Project Management, Cellular Communications, OS X, Teamwork, Telecommunications, Business Process..., Wireless, LTE, Mobile Devices, GSM, Management, Microwave, Leadership, UMTS, System Deployment, CDMA, WiMAX, Process Simulation, Process Improvement, Mobile Technology, Wireless Networking, Vendor Management, 3G, VoIP, Analysis, Computer Network..., Integration
Education
University of Detroit Mercy School of Law 2009 — 2011
Masters in Hard Knocks, Law
Baker College Center for Graduate Studies 2006 — 2009
Bachelor, Business Administration
Oakland Community College 2002 — 2006
Associate Degree, Liberal Arts
Staples November 2013 - Present
Staples May 2013 - August 2013
AT&T January 2013 - May 2013
T1D Exchange December 2012 - February 2013
Institute for International Research August 2008 - June 2012
South Sudan Scholarship Foundation March 2008 - May 2012
AXIA Management Consultants May 2007 - August 2007
American Cash Exchange June 2006 - August 2006
Skills
Direct Marketing, Market Research, Marketing Strategy, Brand Management, SEO, Product Launch, Online Marketing, Strategy
Education
Babson College - Franklin W. Olin Graduate School of Business 2012 — 2014
Masters in Business Administration, Entrepreneurship/Entrepreneurial Studies
Skidmore College 2004 — 2008
Bachelors Degree, Management and Business
The Peddie School 2004 — 2008
The American University in Valencia 2005 — 2005
Language Immersion
Regents College 2004 — 2004
MetLife June 2015 - Present
SMS Systems Maintenance Services December 2014 - June 2015
Husqvarna March 2012 - July 2014
ATT November 2009 - March 2012
Verizon Wireless August 2003 - November 2007
Skills
Customer Service, Sales, Team Building, Management, Event Management, Leadership, Marketing, Process Improvement, Microsoft Office, Microsoft Excel, Business Development, Team Leadership, HIPAA, Healthcare, Customer Interaction, Healthcare Management, Call Centers, Leadership Development, Strategic Planning, Problem Solving
Education
Kaplan University 2011 — 2014
Master's degree, Healthcare Administration, 3.5
Baker College Business and Corporate Services 2000 — 2002
Bachelor, Business Management
University of North Carolina at Charlotte 1989 — 2000
Business Administration and Management, General, 3.3
AT&T January 2007 - Present
City of Flint December 1993 - December 2006
Skills
Call Centers, Customer Satisfaction, Wireless, Customer Retention, Customer Experience, Telecommunications, Account Management, Salesforce.com, VoIP, Cold Calling, Process Improvement, Direct Sales, Sales, Team Leadership, Credit, Cross-functional Team..., Data Entry, Outlook, Troubleshooting, Training, Account Reconciliation, Bookkeeping, Small Business, Microsoft Excel, Negotiation, Microsoft Word, PowerPoint, 10 Key, Social Media, Quality Assurance, Risk Assessment, Typing
Education
Western Governors University 2015 — 2017
Bachelor's of Science, Business, Human Resources Management/Personnel Administration, General
Baker College of Flint 2002 — 2006
Associate's degree, Business Administration and Management, General, Cum Laude 3.62 GPA
Albe's BMX Racing Team June 2015 - Present
City of Royal Oak, MI February 2014 - Present
City of Royal Oak, MI March 2015 - July 2015
Modis November 2013 - February 2014
GetWellNetwork/ St. Joseph Mercy Oakland Hospital April 2012 - November 2013
Town & Country Drywall March 2011 - April 2012
AT&T March 2007 - December 2008
EPITEC, INC. May 2005 - March 2007
Tech IV September 2004 - May 2005
Ameritech/SBC Communications Inc. June 1998 - September 2004
Skills
T1, Troubleshooting, VoIP, DSL, Fiber, Project management, Customer Service, Structured Cabling..., Business Management, Telecommunications, Team Building, Team Leadership, Staff Training, Training & Development, Visio, RF implementation, WebEx, Change Management, Change Control, RF troubleshooting, Desktop Computers, Laptops, LAN-WAN, Fiber Optic Cable, Optical Fiber, Fiber Optics, Circuit Testing, Project Management, Atlassian JIRA, Routers, Management, Data Center, Networking, Switches, Computer Hardware, Technical Support, Active Directory, Cabling, Operating Systems, IT Service Management, Employee Training, RF Troubleshooting
Education
Central Michigan University 2011 — 2013
MSA - Masters of Science In Administration, Business Administration/ Management
Baker College of Clinton Township 2006 — 2010
BBA - Bachelors of Business Administration, Business Administration
Baker College of Clinton Township 1999 — 2002
MCSE - Microsoft Certified Systems Engineer, Computer Information Systems
Lake Shore High School 1987 — 1990
Diploma, General Studies
Verizon Digital Media Services May 2013 - Present
Community-Word Project January 2013 - July 2014
Independent Consultation September 2012 - May 2013
Pearson 2010 - August 2012
Pearson 2006 - 2010
Pearson 2001 - 2006
Bell Labs Lucent Technologies 2000 - 2001
Bell Labs Lucent Technologies 1999 - 2000
Bell Labs Lucent Technologies 1997 - 1999
AT&T 1994 - 1996
Skills
Digital Strategy, Strategic Planning, IT Transformation, Strategic Financial..., Enterprise Technology, Information Technology, IT Operations, Financial Planning &..., Program Management, Project Portfolio..., Change Management, Business Engagement, Business Strategy, Strategic Partnerships, Strategic Sourcing, Internal Communications, International Business, Acquisition Integration, Enterprise IT..., Applications Software..., Enterprise Systems..., IT Service Management, Sustainability Strategy, Governance, Business Continuity, Disaster Recovery, Organizational Design, Leadership Development, Strategic Leadership, Strategic Thinking, Strategic Communications, Enterprise Software, Integration, IT Strategy, Team Building, Management, Business Analysis, Budgets, Project Management, Strategy, Business Process..., Cross-functional Team..., Team Management, Executive Management, Vendor Management, Outsourcing, Leadership, Business, Thought Leadership, Mergers & Acquisitions
Education
Babson College - Franklin W. Olin Graduate School of Business 1996 — 1998
Masters, Accounting and Entrepreneurship
Boston University - School of Management 1990 — 1994
BS, Business Administration
Birmingham Groves High School July 2015 - Present
International Machine Inc October 2014 - Present
Oakland County Soccer Referee Association August 2014 - July 2015
Groupon December 2013 - October 2014
Automatic Data Processing April 2012 - July 2013
AT&T January 2009 - March 2012
Penske Automotive Group January 2006 - July 2008
Telegration, Inc. June 2005 - January 2006
Skills
Consultative Selling, Solution Selling, Account Management, Restaurant Management, Telephone Skills, Online Advertising, Advertising, SEM, Selling, Direct Marketing, Sales, Strategic Planning, Cold Calling, Marketing, Salesforce.com, Sales Presentations, Direct Sales, Sales Process, Lead Generation, Sales Operations, B2B, Sales Management, Customer Retention, New Business Development, CRM, Small Business, Telecommunications, Customer Satisfaction, Strategic Partnerships, Business Development, Email Marketing, Online Marketing, Time Management, Marketing Strategy, Event Planning, Social Networking, Social Media Marketing, Building Relationships, Leadership, Market Planning, Team Building, Competitive Analysis, Start-ups, SEO, Management, Advertising Sales, Team Leadership, Digital Marketing, Product Marketing, PPC
Education
Baker College of Auburn Hills 2002 — 2004
Business, Management, Marketing, and Related Support Services
Troy Athens High School 1996 — 2000
High School Diploma, College Prep
Sycamore Homes LLC April 2014 - Present
Service Specialties II, Inc. October 2012 - April 2014
AT&T May 2011 - October 2012
Dooleys Tavern January 2011 - January 2012
Dr.David Renaud D.D.S January 2008 - January 2011
Skills
Accurate, efficient,..., Strong written and oral..., Word, WordPerfect,..., Human Resources, Sales, Microsoft Word, Interviews, Administration, Microsoft Excel, Accounting, Customer Service, Marketing, Teamwork, Time Management, Public Speaking, Strategic Planning, Management, Microsoft Office, Team Building, Outlook, Investment Properties, PowerPoint, Negotiation
Education
Baker College of Clinton Township 2014 — 2016
Bachelor's Degree, Accounting and Finance
Baker College of Clinton Township 2012 — 2014
Associate's Degree, Accounting
Macomb Community College 2010 — 2011
Undergraduate Study, Sign Language Interpretation and Translation
ADT June 2011 - July 2012
AT&T January 2008 - February 2009
TruGreen March 1999 - May 2006
Speir Realty Company Inc February 1989 - May 1996
Skills
Microsoft Office, Project Management, Customer Service, Creative Problem Solving, Contract Negotiation, Salesforce.com, Marketing, Sales, Problem Solving, Promotions, Client Relations Skills, Twitter, Statistics, Lead Generation, Account Management, Analysis, Team Building, New Business Development, Residential Homes, l, Sales Management, Marketing Strategy, Negotiation
Education
Baker College Center for Graduate Studies 2011 — 2012
Master of Business Administration (MBA), Marketing, 3.88
Baker College 2007 — 2010
Bachelor of Business Administration (BBA), Marketing, 3.83
Lee Hecht Harrison March 2008 - Present
First & Last Tavern January 2000 - Present
JB MACK Macaroni & Cheese Kitchen January 2005 - March 2008
Lycos, Inc. January 1999 - January 2004
AT&T January 1997 - January 1998
BookCrafters January 1996 - January 1997
JB Pool Cleaning June 1995 - June 1996
Bagelz Franchising Co June 1994 - June 1995
Skills
Entrepreneurship, Team Building, Event Planning, Advertising, Managing Finances, Marketing Strategy, Market Research, Online Advertising, Training, Strategic Partnerships, Project Management, Marketing, Management, Strategy, Business Development, Competitive Analysis, Business Planning, New Business Development, Marketing Management, Strategic Planning, Leadership, Sales Operations, Sales, Integrated Marketing
Education
Babson College 1994 — 1998
Bachelor of Science degree, Marketing & Entrepreneurial Studies
The Loomis Chaffee School 1990 — 1994
Diploma, General Studies
Verizon November 2012 - July 2014
IneoQuest Technologies May 2009 - November 2012
Cedar Point Communications 2002 - March 2009
Narad Networks Inc January 2000 - October 2002
AT&T January 1990 - January 2000
Sun Microsystems 1991 - 1995
Tata Electric Cos (R&D), Mumbai 1986 - 1988
Skills
VoIP, SIP, J2EE, SS7, Telecommunications, Product Development, Linux, Unix, Product Management, SNMP, Routing, Broadband, IP, Java Enterprise Edition, Java, MGCP, Cross-functional Team..., Troubleshooting, Web Services, Ethernet, Switches, Testing, TCP/IP, Start-ups, Wireless, SOAP, Security, Spring, jQuery, jQuery UI, jQuery Mobile, HTML 5, JavaScript, Ext JS, Hibernate, Fusion Charts, JBoss Application Server, spring security, Struts, Web Design, Web Development, EMS, Architecture, Software Development, Mobile Devices, Architectures
Education
Indian Institute of Technology, Roorkee 1980 — 1985
Bachelor of Engineering (B.E.)
Babson College - Franklin W. Olin Graduate School of Business
Master of Business Administration (MBA)
Minncom Companies, Inc. 1986 - Present
Computer Options, Inc. 1985 - 1986
IBM 1981 - 1984
AT&T 1967 - 1968
Skills
Sales Management, Sales, Account Management, Marketing Strategy, Solution Selling, New Business Development, Marketing, Sales Process, Sales Operations, Direct Sales, B2B, Channel Partners, SaaS, Selling, Management, Team Building
Education
Babson College
Graduate Studies - Business Finance
Pace University 1975 — 1978
Graduate Studies - Business
Loras College 1962 — 1967
Bachelor's Degree, Business Administration and Management, General
AT&T April 2014 - Present
Morris Jenkins May 2013 - April 2014
Sears Home Improvement Products June 2012 - April 2013
Makotek June 2008 - June 2012
Asimco June 2005 - May 2007
Westgate Resort February 2004 - November 2004
Tony Roma's 2003 - 2004
Michigan Pizza Hut 1997 - May 2002
Community Schools Credit Union 2002 - 2002
Skills
Microsoft Excel, Microsoft Word, Windows, Microsoft Office, Office Management, Organization, Leadership, Sales Process, Customer Service, Bookkeeping, Sales, Marketing, Operations Management, Sales Management, Continuous Improvement, New Business Development, Retail, Negotiation, Time Management, Social Networking, Strategic Planning, Project Management, Inventory Management, Team Building, Contract Negotiation, Public Speaking, PowerPoint, Budgets, Team Leadership, Coaching, Training
Education
Baker College of Muskegon 2004 — 2005
physical therapy
Bethel College 2000 — 2002
Business Administration and Management, General, 3.2
Calvary Christian Schools 1996 — 2000
3.89
Crestmark Bank July 2015 - Present
PNC January 2014 - July 2015
AT&T July 2013 - November 2013
Netflix June 2013 - July 2013
Pizzeria DiMeo 2010 - 2013
Tween Brands May 2009 - April 2010
Kohl's Department Stores July 2006 - March 2010
Skills
Customer Service, Time Management, Microsoft Office, Organization, Cash Handling, Microsoft Excel, Management, Communication, Employee Training, Credit Card Transaction..., Cash Handling Experience, Retail Sales, Problem Solving, Call Centers, Phone Etiquette, POS, PowerPoint, Customer Satisfaction, Facebook, Telephone Skills, Teamwork, Retail, Sales, Inventory Management, Customer Experience, Data Entry, Microsoft Word, Loss Prevention, Leadership, Social Networking, Social Media, Finance, Accounting, Inventory Control, Public Speaking, Research, Banking, Cashiering, Customer Retention
Education
Baker College of Auburn Hills 2014 — 2017
Bachelor’s Degree, Accounting and Business/Management, 3.73
Baker College of Auburn Hills 2014 — 2015
Associate’s Degree, Business Administration and Management, General, 3.73
Wesley College 2007 — 2010
Marketing
Gloucester County College 2006 — 2007
General Studies
AT&T July 2014 - Present
DIRECTV June 2013 - August 2013
KPMG US November 2010 - July 2012
KPMG US July 2010 - November 2010
KPMG US September 2008 - July 2010
Education
Duke University - Fuqua School of Business 2012 — 2014
Master of Business Administration (MBA), Concentration in Strategy, Market Analysis, and Decision Sciences, Dean's List (top 20%)
Babson College - Franklin W. Olin Graduate School of Business 2007 — 2008
Master's Degree, Accounting
Bentley University 2004 — 2008
Bachelor's Degree, Accounting, cum laude
Xaverian Brothers High School 2000 — 2004
AT&T March 2004 - Present
Skills
World Class Customer..., Customer Retention..., Telecommunications..., Goal-oriented..., Calming, Persuasion, Product Specialists, Escalation Resolution, Sales
Education
Baker College Business and Corporate Services 2002 — 2003
Blue Water Glass April 2012 - Present
AT&T October 1999 - August 2008
Education
Baker College of Port Huron 2011 — 2013
Associate's degree, Human Services, General
Michigan.com April 2012 - Present
Michigan.com April 2012 - September 2014
JPMorgan Chase June 2005 - September 2007
AT&T May 2001 - June 2002
Gannett February 1999 - April 2001
SBC Media June 1995 - February 1999
Skills
Digital Media, New Media, Online Advertising, Mobile Marketing, Marketing Communications, Digital Strategy, Digital Marketing, Media Planning, Social Media Marketing, Email Marketing, SEM, Web Analytics, Online Marketing, Google Analytics, PPC, Relationship Marketing, Content Strategy, Salesforce.com, Mobile Advertising, Web Marketing, Marketing Strategy, SEO, Interactive Marketing, Advertising, Social Media, Integrated Marketing, Lead Generation, Direct Marketing, Facebook
Education
Romeo High 1986 — 1989
Baker College Business and Corporate Services
Blue Water Glass April 2012 - Present
AT&T October 1999 - August 2008
Education
Baker College of Port Huron 2010 — 2012
Associates Degree, Applied Science of Human Services
AT&T July 1978 - March 2012
AT&T June 2006 - December 2008
Skills
Highly detail oriented, Able to multitask in a..., Exceptional..., Excepitional work ethic, Experienced in the..., Received, logged and..., Assisted staff with a..., Enjoy Challenges, Flexible to Change, Self motivated and..., Have a sincere interest..., Able to put into..., Able to problem solve..., Experience with word..., Able to develop..., Able to access needs,..., Committed to treating..., Willingness to work...
Education
Melvindale High School
HS diploma
Baker College of Allen Park
St. Clair County Veterans Affairs March 2014 - Present
Kerr Albert Office Supply October 2013 - March 2014
Sykes Powered By Alpine Access 2012 - 2013
AT&T July 2000 - October 2009
Skills
Client Billing, Payroll, Microsoft Office, SharePoint, Citrix, Team Leadership, Exceptional People..., Exceptional mentor &..., Employee Relations, Always Willing to Learn, Customer Retention, Customer Service, Building Relationships, Administrative..., Positive Can-do Attitude, Microsoft CRM, Customer Support, Professional Services, Payment Systems, Sales, CRM, Invoicing, Leadership, Team Building, Administrative...
Education
Baker College of Port Huron 1997 — 2001
Associate's degree of Business, Administrative Assistant/Secretary-Executive Office
Port Huron High School 1991 — 1995
Diploma, General
Preferred Chryler Dodge Jeep August 2012 - Present
AT&T June 2008 - July 2009
Skills
Marketing Communications, Sales
Education
Muskegon Catholic Central 1999 — 2002
Baker College of Muskegon
Curves fo Women August 2009 - Present
National City Bank July 2006 - June 2007
Eagle Sports Club/Grace Community Church May 2005 - June 2006
Continental Lanes January 2000 - June 2005
AT&T July 1979 - November 1998
Education
Baker College Business and Corporate Services 2005 — 2007
Will complete Associate Degree in April, 2008, Accounting
The Moody Bible Institute 2003 — 2007
Associate Degree, partially completed, Biblical Studies
Triple Eagle Ventures, LLC August 2015 - Present
CSAA Insurance Exchange March 2013 - April 2015
USAA February 2003 - February 2013
AT&T December 1996 - February 2003
US Department of Defense February 1975 - January 1997
US Army 1975 - 1997
Skills
Negotiation, Contract Negotiation, Team Leadership, Sourcing, Banking, Strategic Planning, Business Innovation, Vendor Management, Supply Chain Management, Management, Procurement, Leadership, Outsourcing, Logistics, Risk Management, Process Improvement, Strategy, Business Process..., Insurance, Cross-functional Team..., Analysis, Operations Management, Program Management, Business Analysis, Forecasting, Change Management, Strategic Sourcing, Mergers & Acquisitions, Six Sigma, Executive Management, Business Process, Team Building, Business Strategy, Business Development, Project Management, Training
Education
Babson College - Franklin W. Olin Graduate School of Business
Master of Business Administration (MBA)
South Dakota State University
BS
Webster University
MA
AT&T August 2011 - Present
AT&T April 2010 - August 2011
Collabera Inc. September 2009 - May 2010
Ameriprise Financial January 2008 - March 2009
Ameriprise Financial August 2006 - January 2008
AT&T March 2005 - March 2006
AT&T August 2004 - February 2005
AT&T October 2003 - August 2004
AT&T September 2002 - September 2003
AT&T September 1998 - September 2002
Skills
Marketing Management, Marketing Strategy, Marketing, Integrated Marketing, Program Management, P&L Management, B2B, Strategic Planning, Management, Strategic Partnerships, Competitive Analysis, Direct Marketing, Small Business, Cross-functional Team..., Market Planning, Customer Experience, Sales Management, Business Planning, Customer Acquisition, Contract Negotiations, New Business Development, Budget Management, Champions Change, Strategic Leadership, Strategic Sales Planning, Distribution Strategies, Small Business Marketing, Consumer Marketing
Education
Babson College - Franklin W. Olin Graduate School of Business 1989 — 1991
MBA
Wake Forest University 1983 — 1987
BSBA
GAVS September 2014 - Present
IBM August 2012 - August 2014
Oracle Corporation March 2010 - July 2012
Fujitsu 2006 - February 2010
Avaya 2001 - 2005
Cisco Systems 2001 - 2001
NCR January 1996 - December 2000
AT&T January 1991 - December 1995
NCR June 1986 - December 1990
Skills
Solution Selling, Cloud Computing, Professional Services, SaaS, Enterprise Software, Managed Services, Account Management, Salesforce.com, Channel, Direct Sales, Sales Process, Channel Partners, Data Center, Sales Management, New Business Development, Outsourcing, Selling, Integration, Business Intelligence, Business Development, Wireless, Networking, Sales
Education
Babson College - Franklin W. Olin Graduate School of Business 1991 — 1994
MBA, Finance and Entrepreneurship
Minnesota State University, Mankato 1982 — 1986
BS, Business Administration, Mathematics
Hopkins Lindbergh
Hopkins Lindbergh
Comcast Cable March 2013 - Present
Comcast Cable October 2011 - March 2013
Comcast July 2008 - February 2012
AT&T January 2007 - June 2008
BellSouth August 2003 - December 2006
BellSouth International November 1996 - July 2003
PCS PrimeCo March 1995 - October 1996
NYNEX/NYNEX Mobile June 1990 - March 1995
Skills
Product Development, Program Management, Broadband, Wireless, International Project..., International Business, Cross-functional Team..., Cable Broadband, Cable Television, IP, IPTV, Telecommunications, Product Management, Program Development, Leadership, Strategy, Strategic Planning, Strategic Partnerships, Business Development, Management, Mobile Devices, VoIP, Business Strategy, Vendor Management, Business Planning, Engineering, Contract Management, Sales Operations, Sales Support
Education
Babson College - Franklin W. Olin Graduate School of Business 1992 — 1998
MBA, International Business
Boston University 1989 — 1990
MSEE, Electrical Engineering
Boston University 1984 — 1988
BSEE, Engineering
AT&T October 2003 - Present
AT&T Mobility October 2003 - Present
Fashion Bug June 2002 - December 2003
Mondo Bakery March 1998 - October 2000
Skills
Customer Service
Education
Baker College Center for Graduate Studies 2012 — 2014
Master of Business Administration, Human Resource
Baker College Business and Corporate Services 2005 — 2011
Bachelor of Business Administration, Human Resources
Educational Institution: North Metro Tech Area
Graphic Arts
Citi August 2009 - Present
Citi June 2007 - October 2008
Citi 2000 - 2007
Citigroup July 1998 - May 2000
Citibank 1996 - July 1998
Geac 1993 - 1996
AT&T June 1988 - May 1991
Skills
Portfolio Management, Program Management, Cost Reduction, Risk, Optimization, Process Engineering, PMO, SDLC, Project Portfolio..., Process Improvement, Risk Management, Stakeholder Management, Financial Risk, Optimizations, Change Management, ITIL, Governance, IT Strategy, Cross-functional Team..., Vendor Management, Business Process, Counterinsurgency, IT Management, Precision Haircutting, Enterprise Software, IT Service Management, Disaster Recovery, Management, Business Analysis, Financial Services, PMP, Outsourcing, Business Transformation, Project Delivery, Software Project..., Infrastructure, Requirements Analysis, Requirements Gathering, Enterprise Architecture, Offshoring, Integration, Project Management, Business Continuity, Business Process..., Resource Management, Business Process..., Business Requirements, Business Intelligence, Nail Care, Egyptian Colloquial...
Education
Babson College - Franklin W. Olin Graduate School of Business 1991 — 1992
MBA, Entrepreneurship and IT
Bucknell University 1984 — 1988
BSBA, Business
Newark Academy 1980 — 1984
High School, all
AT&T November 1993 - Present
Boston Red Sox June 1988 - October 2001
Skills
Wireless, Cellular Communications, LTE, Telecommunications, 4G, UMTS, CDMA, RF, 3G, RAN, Wireless Broadband, WiMAX, GSM, HSPA, RF Engineering, Vendor Management, Mobile Devices
Education
Babson College - Franklin W. Olin Graduate School of Business 1999 — 2003
MBA, High Technology Enterprise
Northeastern University 1994 — 1998
Telecommunications Technology
Boston University 1990 — 1993
BA, International Relations
Hofstra University 1988 — 1989
Avaya, Inc. 1981 - Present
Avaya/Lucent Technologies 1997 - 2008
AT&T 1988 - 1997
New England Telephone/AT&T 1981 - 1988
Lawrence Savings Bank 1977 - 1981
Skills
Avaya, IVR, Contact Centers, SIP, CTI, Call Center, ACD, IP, Managed Services, Wireless, Call Centers
Education
Babson College - Franklin W. Olin Graduate School of Business 1984 — 1988
MBA, Marketing concentration
University of Massachusetts Lowell 1975 — 1979
BS, Business Administration
AT&T Mobility April 2010 - Present
AT&T 2000 - 2010
Handleman Entertainment Resources 1989 - 2000
Handleman Company 1989 - 1991
Skills
Process Improvement, Vendor Management, Requirements Analysis, Business Analysis, Program Management, Telecommunications, SDLC, Visio, Databases, PMP, Business Process..., Integration, Team Leadership, ITIL, Analysis, Software Documentation, Team Building
Education
Baker College Business and Corporate Services
Coldwell Banker Residential Brokerage October 2002 - Present
East West Mortgage 2000 - 2002
AT&T December 1987 - July 2000
Skills
Condos, New Home Sales, First Time Home Buyers, Relocation, Buyer Representation, Real Estate, Real Estate Transactions, Negotiation, Listings, Single Family Homes, Foreclosures, Sellers, Investors, Real Estate Development, Short Sales, Townhomes, Referrals, ABR, Buyers, Real Property, Vacation Homes, New Homes, Luxury, Waterfront, Seniors, Relocation Buyers, Move Up Buyers
Education
Babson College - Franklin W. Olin Graduate School of Business 1997 — 2000
Isenberg School of Management, UMass Amherst 1980 — 1984
BA, Marketing
University of Massachusetts, Amherst 1980 — 1984
ba, business
TEKsystems July 2014 - Present
Computer Sciences Corporation July 1997 - March 2014
AT&T March 2002 - October 2002
Stride Rite September 1997 - November 2000
Skills
Business Analysis, SDLC, Requirements Analysis, Integration, Business Process..., Requirements Gathering, Business Process, Business Intelligence, Vendor Management, Agile Methodologies, SOA
Education
Babson College 1993 — 1997
Bachelor of Science (BS), Management Sciences and Quantitative Methods
Booz Allen Hamilton June 2002 - Present
AT&T 1998 - 2001
United States Senate 1995 - 1998
Skills
Management Consulting, Strategy, Management, Project Management, IT Strategy, Change Management, Business Strategy, Business Analysis, Leadership, CRM, Process Improvement, Strategic Planning, Analysis, Program Management, Business Process..., Consulting, Cross-functional Team..., Government, Policy, Business Process..., Business Development
Education
Babson College - Franklin W. Olin Graduate School of Business 2001 — 2003
Master of Business Administration (MBA)
Miami University 1991 — 1995
BA, Zoology
The School for Field Studies 1994 — 1994
Zoology/Animal Biology
Hudson High School
AT&T October 2008 - Present
AT&T October 2006 - September 2008
AT&T July 2002 - December 2004
SBC September 2000 - July 2002
DSL.net July 1999 - September 2000
Skills
Cross-functional Team..., IP, Market Analysis, Marketing, Mobile Devices, Product Launch, Product Marketing, Sales Operations, Product Management, Vendor Management, Cloud Computing, Telecommunications, Direct Sales, Sales, Strategic Partnerships, Management, Solution Selling, Broadband, Competitive Analysis, Product Development, Sales Management
Education
Babson College - Franklin W. Olin Graduate School of Business 1994 — 1995
Master of Business Administration (MBA), Business Administration and Management, General
Fairfield University 1985 — 1989
Bachelor of Science (B.S.), Marketing
AT&T Network AdministrationBank OneJune 1994 - July 2000
Skills
Network Design, Network Administration, Cisco Technologies, MPLS, Linux, Management, Telecommunications, Project Management, Switches, VoIP, Networking, Managed Services, IP, Software Installation, Wireless
Education
Baker College Business and Corporate Services 1993 — 1997
Bachelors, Business Administration
AT&T March 2013 - Present
AT&T January 2010 - March 2013
AT&T October 2008 - December 2009
AT&T June 2006 - October 2008
SBC January 2005 - June 2006
SBC September 1999 - January 2005
SNET August 1994 - September 1999
Skills
Cross-functional Team..., Salesforce.com, Strategy, Sales Operations, Telecommunications, Management, Leadership, Sales, Direct Sales, Training, Team Leadership, Marketing, Marketing Strategy, Call Centers, Analysis, Retail, Customer Service, Data Analysis, Wireless, Solution Selling, New Business Development
Education
Babson College 2010 — 2010
Leadership for Women
Rensselaer Polytechnic Institute at Hartford 1990 — 1993
MBA, Finance and Human Resources
Worcester Polytechnic Institute 1985 — 1989
BS, Mathematics
East Providence Senior High School 1982 — 1985
High School Diploma, Mathematics and Science
ATT human resourceatt2000 - 2008
Education
Baker College Business and Corporate Services
Business/ Human Resource
Baker College January 2014 - Present
YP Holdings LLC September 2010 - July 2013
AT&T August 1999 - September 2010
Skills
Mac, Advertising, Photography, Customer Service, Microsoft Office, Social Networking, Editing, Social Media, Data Entry, Proofreading, Adobe Acrobat, Microsoft Word, Team Building, Social Media Marketing, OS X, Marketing Communications, Blogging, Digital Media, Microsoft Excel, Newsletters, Publishing, Access, Typing, Image Editing, Multimedia, Microsoft Access, EHR, ICD-10, CPT, Apple Pages
Education
Baker College of Clinton Township 2014 — 2015
Associate's degree of applied science in Health Information Technology, Health Information/Medical Records Technology/Technician
Eastern Michigan University 1985 — 1995
Bachelor of Science in Social Work, Social Work
Talmer Bank and Trust September 2013 - Present
Innovative Housing October 2007 - September 2013
AT&T May 2000 - August 2007
Skills
Accounts Payable, Accounts Receivable, Budgets, Customer Service, Accounting, Invoicing, Billing, Telecommunications, Budgeting, Expenses, Account Reconciliation, Administrative..., HUD, Tenant, Apartments, Rentals, Office Administration, Fiserv, Prologue, Federal reserve
Education
Baker College Center for Graduate Studies 2007 — 2011
Bachelors, Accounting
St. Clair County Community College 1996 — 1999
Associates, Arts
Innovative Network Solutions, Inc (Michigan) September 2014 - Present
Naloomi's Workshop June 2009 - Present
Apple August 2013 - July 2014
Apple June 2012 - August 2013
Apple November 2011 - June 2012
AT&T December 2003 - March 2009
Skills
Account Management, Accounts Receivable, Accounts Payable, Customer Service, Time Management, Sales, Leadership, Call Centers, Customer Satisfaction, Management, iOS, Mac OS, Windows, windows 7, Windows Vista, icloud, iTunes, Troubleshooting, Remote Desktop, Remote Troubleshooting, Apple Remote Desktop, Subject Matter Experts, Mobile Technology, Virtual Teams, Virtual Management, Wireless Networking, Firefox, Safari, Team Leadership, Technical Support, Windows 7, Product Development, OS X, Microsoft Office
Education
Baker College of Port Huron 1999 — 2002
Internship shy of Associates, Computer Information Systems
Keiser University June 2006 - Present
Keiser University June 2008 - June 2011
Liberty Medical Supply June 2001 - February 2006
AT&T September 1998 - September 2001
Emergency Operatios 1995 - 1998
Skills
Adult Education, Sales, Customer Service, Student Recruiting, Enrollment Management, Staff Development, Management, Admissions Counseling, Retaining Customers, Student Affairs, Admissions, CampusVue, Leadership Development, Higher Education, Career Counseling, Student Financial Aid, Resume Writing, Public Speaking, Training
Education
University of Phoenix 2008 — 2011
Masters, Masters in Management
University of Phoenix 2008 — 2011
Masters Degree in Human Resources
Baker College Business and Corporate Services 2003 — 2005
Bachelors, Business Administration/Finance
Credit Acceptance April 2013 - Present
Shore Mortgage May 2012 - February 2013
TD Auto Finance May 2011 - March 2012
AT&T January 2009 - January 2011
Skills
Customer Relations, Microsoft Office, Excel, Investments, Customer Service, Youth Mentoring, Marketing Strategy, Event Management, Troubleshooting, Microsoft Excel, Finance, Data Entry, Credit, Call Centers, FHA, Loans, Retail, Sales, Sales Operations, Banking, Loan Origination, Mortgage Banking, Mortgage Lending, Refinance
Education
Baker College of Allen Park 2003 — 2006
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
AT&T August 1997 - June 2013
Cooke & Cooke PC September 1996 - August 1997
Kmart International Headquarters June 1994 - September 1996
Skills
Account Reconciliation, Accounting, Financial Analysis, Financial Reporting, General Ledger, Invoicing, Microsoft Excel, Payroll, QuickBooks, Access, Account Management, Accounts Payable, Accounts Receivable, Analysis, Bookkeeping, Leadership, Management, Microsoft Office, Microsoft Word, PeopleSoft, Sarbanes-Oxley Act, Telecommunications, Variance Analysis
Education
Baker College of Auburn Hills
Accounting
Spectrum Business Enterprise Solutions May 2012 - Present
Spectrum Business Enterprise Solutions 2010 - May 2012
AT&T 2008 - 2009
Business Communications Enterprise, LLC 2007 - 2008
Cisco Systems 2002 - 2007
XO Communications 2000 - 2001
Skills
Direct Sales, Unified Communications, WAN, Wireless Networking, Hosted Services, Program Management, Managed Services, Network Security, Telecommunications, Virtualization, Routing, Content Filtering, Content Delivery, IP PBX, Storage Area Networks, SIP Trunking, PRI, Channel Management, Switching, Network Performance..., VoIP, Cloud Computing, Wireless
Education
Baker College Center for Graduate Studies 2001 — 2002
MBA, Marketing
George Mason University 1987 — 1990
BA, Psychology
Baker College Customer AdvocateAT&T Global ServicesOctober 2009 - November 2012
AT&T August 2000 - October 2009
Skills
writing, organization,..., Troubleshooting, Management, Performance Management, Customer Service, Employee Relations, Human Resources, Outlook, Call Centers, Team Building, Recruiting, Microsoft Office, Training, Customer Satisfaction, Time Management, Leadership, Hiring, Interviews, Onboarding, Employee Training, Data Entry, Payroll, Resume Writing
Education
Baker College of Auburn Hills 2012 — 2014
Bachelor's Degree, Human Resources Management, 3.95
Baker College of Auburn Hills 2009 — 2012
Associates, Human Resources Management/Personnel Administration, General, 3.9
Kroger Grocery Retail Cashier & Floral ClerkKrogerReservation Sales ConsultantSpirit AirlinesOctober 2006 - March 2007
Associated Community Services November 2005 - October 2006
AT&T September 2000 - July 2005
Education
Baker College of Allen Park 2008 — 2012
Associate, Business Administration concentrating in Marketing
Griffin Properties 2005 - Present
Kaplani Tax Services January 2004 - Present
Chester J. Ziembiec DBA February 2000 - Present
AT&T January 1990 - April 2003
Western Union Communication Services June 1962 - December 1989
Education
Oakland Community College 2001 — 2005
Baker College of Auburn Hills 2003 — 2004
Corning Incorporated May 2013 - Present
Alcatel-Lucent 2001 - 2013
Alcatel-Lucent 1998 - 2001
AT&T 1997 - 1998
AT&T 1996 - 1997
AT&T 1994 - 1996
Ernst & Young (Sycip, Gorres and Velayo) 1988 - 1994
Skills
Financial Accounting, Accounting, Project Management, Forecasting, Financial Analysis, Finance, Mergers & Acquisitions, Internal Controls, Analysis, Auditing, Business Process, Budgets, Management, Internal Audit, Leadership, Due Diligence, US GAAP, Program Management
Education
Babson College - Franklin W. Olin Graduate School of Business
Master of Science (M.S.), Accounting
The George Washington University
Masters Certificate, Project Management
University of Santo Tomas
Bachelor of Science (B.S.), Accounting
AT&T May 1998 - Present
Welding Services Inc 1994 - May 1997
Skills
Telecommunications, Wireless, Vendor Management, Cross-functional Team..., Managed Services, Product Management, VoIP, Call Centers, Mobile Devices, Unified Communications, Solution Selling, Process Improvement, Program Management, IP, MPLS, Production Management, Maintenance Management
Education
Mercer University - Stetson School of Business and Economics 2004 — 2007
Master of Business Administration (M.B.A.), Operations Management and Supervision
Baker College of Flint 2002 — 2003
Bachelor’s Degree, Business Administration and Management, General
DeVry University 1990 — 1992
Associate’s Degree, Electrical and Electronics Engineering
Arrow Uniform October 2012 - Present
Central Security Alarm July 2012 - August 2012
Plastipak Packaging May 1997 - June 2012
AT&T October 1989 - May 1997
Skills
Microsoft Word, AS400 system, Customer Service, SAP, Troubleshooting, New hire training, Frontline Management, Microsoft Excel, Cucial confrontation..., Customer Satisfaction, Training, Payroll, Accounts Payable
Education
Baker College of Allen Park 2013 — 2017
Bachelors, Accounting, 3.7 GPA
Jackson Community College 2010 — 2013
Associates, Accounting, 3.7 GPA
Washtenaw Community College 1994 — 1997
Associates, Electromechanical Engineering
AT&T August 2005 - Present
Skills
Customer Satisfaction, Wireless, Telecommunications, Mobile Devices, Management, Product Management, Sales
Education
Baker College of Flint
Bachelor's Degree
PERRY HIGH SCHOOL