AT&T Company
AT&T List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at AT&T. You can filter them based on skills, years of employment, job, education, department, and prior employment.
AT&T Salaries. You can even request information on how much does AT&T pay if you want to. Learn about salaries, pros and cons of working for AT&T directly from the past employees.
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82,295 AT&T employees in database. Find out everything there's to know about AT&T employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
AT&T Employees
Harte Hanks February 2015 - Present
Volt Technical Resources for MegaPath Inc. September 2014 - December 2014
Currently seeking employment within the telecom/ IT industry July 2014 - September 2014
Transworld Systems January 2014 - June 2014
AT&T May 1999 - October 2013
Cox Communications December 1997 - January 2000
Skills
Account Management, Microsoft Exchange, OWA, Customer Service, Direct Sales, Customer Satisfaction, Team Leadership, Sales Process, CRM, TCP/IP, Networking, Network + Certified, Ethernet, Telecommunications, IP, Switches, Team Building, Public Speaking, Revenue & Profit Growth, Collections, Sales, Webinars, Customer Retention, New Business Development, Fortinet Firewall, Leadership, VoIP, Social Media Marketing, Social Media, Online Marketing, Revenue Cycle, Marketing Communications, Cash Flow, LAN Switching, ADSL, Microsoft Excel, Electrical..., Cable Broadband, Professional Services, Wireless, Training, Marketing
Education
Colorado Technical University 2006 — 2006
Professional Education, Marketing
Pro-Tech Institute 2001 — 2001
Network + Certification, Professional Education
Southern University at New Orleans 1994 — 1997
Professional Education; Music
AT&T University
Professional Education
Southern Utah University January 2015 - Present
ActorsWebmaster/Fresh Air Graphics January 1999 - Present
Personal Branding Pros September 2012 - December 2014
Southern Utah University August 2010 - December 2014
Youth Enjoy Success 2011 - 2011
Independent January 1991 - January 2004
AT&T September 1987 - September 2002
Skills
Public Relations, Social Media, Advertising, Social Media Marketing, Public Speaking, Marketing, Marketing Communications, Event Planning, Creative Direction, Graphic Design, Social Networking, Teaching, Management, Television, Web Design, Event Management, Brand Development, Editing, Video, Facebook, Digital Media, Blogging, Fundraising, Email Marketing, SEO, Photoshop, Press Releases, Market Research, Online Advertising, Copywriting, Marketing Strategy, Copy Editing, Adobe Creative Suite, Creative Strategy, Video Editing, Media Relations, Creative Writing, Online Marketing, Strategic Communications, Video Production, Entrepreneurship, Radio, Film, Personal Branding, Strategic Consulting, Brand Strategy, Corporate Branding, Strategic Brand..., Branding & Identity, Brand Management
Education
Southern Utah University 2007 — 2009
MA, Communication
University of Southern California 1990 — 1991
Information Systems Technology- graduate certificate, Information systems, Systems Analysis
Blessed Sacrament
Immaculata
University of South Carolina-Columbia
BA, Humanities and Social Sciences
Michaels Stores, Inc. August 2015 - Present
Neiman Marcus February 2014 - August 2015
Target July 2012 - February 2014
AT&T August 2011 - May 2012
Target June 2007 - July 2009
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2009 — 2011
Master of Business Administration (MBA), Human Resources
University of Louisiana at Lafayette 2002 — 2007
Bachelor of Science (B.S.), Business Management
Soccer Zone - Let's Play Soccer Inc. February 2014 - Present
Comcast Cable February 2010 - November 2013
Creative Outdoor Kitchens October 2005 - May 2006
AT&T October 2000 - May 2005
Nike 1995 - 1999
Skills
New Business Development, Insurance, Health Insurance, Property & Casualty..., Customer Service, Sales, Marketing, Cold Calling, Sales Management, Direct Sales, Customer Retention, Account Management, Customer Satisfaction, Team Building, Sales Process, Salesforce.com, Marketing Strategy, Leadership, Lead Generation
Education
Southern Vermont College
Marketing/ Communications
Vandalia_Butler
College Prep
AT&T January 2013 - Present
AT&T November 2010 - December 2012
AT & T April 2000 - November 2010
Ameritech March 1997 - April 2000
Ameritech July 1990 - March 1997
Skills
Ethernet, Product Management, Project Management, Broadband, Vendor Management, Cross-functional Team..., Customer Satisfaction, DSL, Data Center, IP, Integration, LTE, MPLS, Managed Services, PMP, Process Improvement, Program Management, SharePoint, Six Sigma, Solution Selling, Strategic Planning, Network Design, Team Building, Team Leadership, Telecommunications, Telephony, Testing, Troubleshooting, Unified Communications, VoIP, Wireless
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1985 — 1990
B.S., Electrical Engineering
JCW Productions August 2015 - Present
Vivid IT & Consulting July 2013 - Present
IBM January 2014 - August 2015
AT&T February 2012 - January 2014
Skills
Web Development, OS X, Multimedia, Mobile Applications, SEO, Website Development, CMS, Programming, Server Administration, Photography, Audio Engineering, Professional Audio, Graphic Design, Studio Recording, C#, User Experience, User Experience Design, User-centered Design, User Interface Design, Public Speaking, Project Management, Management, Microsoft Office, Leadership, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Software Development
Education
Walden University 2015 — 2017
Doctor of Information Technology (DIT)
Walden University 2013 — 2015
Master of Science (MS), Information Systems, 4.0
Southern University at New Orleans 2008 — 2011
Bachelor of Science (B.S.), Business Administration and Management, General
Global Financial Resources, Inc. & CTi of Acadiana LLC May 2015 - Present
Hampton Toyota May 2013 - April 2015
AT&T June 2004 - October 2012
Skills
Marketing Communications, Customer Satisfaction, Marketing Strategy, Automotive, Team Building, New Business Development, Sales Process, Customer Retention, Sales, Sales Operations, Vehicles, Sales Management, Profit, Customer Service, Account Management, Marketing
Education
American Council of Exercise 2014 — 2015
Southern University and Agricultural and Mechanical College at Baton Rouge 2002 — 2003
AT&T March 2015 - Present
Self Employed April 2009 - March 2015
CenturyLink April 2013 - October 2014
CenturyLink August 2011 - April 2013
State Farm Insurance March 2005 - April 2008
Columbia Photo and Video July 2003 - January 2005
Skills
Customer Service, Public Speaking, Sales, Customer Satisfaction, Advertising, Coaching, Training, Research, Troubleshooting, Negotiation, Recruiting, Social Media, Payroll, Microsoft Office, Leadership, Team Building, QuickBooks, Multimeter, Telecommunications, IPTV, Networking
Education
William Woods University 2002 — 2004
MBA, Business
University of Missouri-Columbia 1984 — 1988
BFA, Art
Southwest Baptist University 1983 — 1984
Art
Mary Kay Idependent Consultant February 2012 - Present
Majesty Productions August 2000 - Present
AT&T 2000 - Present
Skills
Team Building, Training, Leadership Development, Social Networking, Public Speaking, Leadership, Customer Service, Management, Program Management, Coaching, Strategic Planning, Marketing, Fundraising, Business Strategy, Microsoft Office, Vendor Management, Cross-functional Team..., Process Improvement, Project Planning, Sales, Organizational..., Entrepreneurship, New Business Development, Team Leadership, Consultants, Recruiting, Auditing, Process Auditing, Life Insurance, Mock Interviews, Creative Writing, Character Development, Role Playing Games, Volunteering, Non-profit Volunteering, Volunteer Training, Major Gift Solicitations
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1989 — 1991
Political Science and Government
Paul Lawrence Dunbar High School
Peoples Health July 2009 - May 2014
AT&T Call Center December 2005 - May 2009
AT&T Call Center January 2003 - December 2005
AT&T January 1998 - January 2003
Skills
Microsoft Office, Management, Customer Service, Microsoft Excel, PowerPoint, Invoicing, English, Microsoft Word, Public Speaking, Research, Outlook, Teaching, Training, Strategic Planning, Team Leadership, Sales, Telecommunications, Customer Satisfaction, Process Improvement, Quality Assurance, Call Centers, Customer Retention, Team Building, Leadership, Analysis, Vendor Management, Teamwork, Recruiting, Troubleshooting, Time Management
Education
Southern University at New Orleans 2007 — 2010
Master's degree, Management Information Systems, General
St. Mary's Academy
OptumHealth July 2007 - Present
PacifiCare Behavioral Health January 2007 - July 2007
PacifiCare Behavioral Health January 2004 - December 2006
PacifiCare Behavioral Health June 1998 - December 2003
AT&T October 1996 - February 1998
Skills
Training, Employee Training, Management, Account Management, Program Management, Customer Service, Sales, Healthcare, Business Strategy, Customer Experience, Microsoft Word, Invoicing, Financial Services, Process Improvement, Call Centers
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1978 — 1982
Bachelor of Science, Information System
Southern University Outside MarketerCostco WholesaleFebruary 2014 - Present
AT&T November 2001 - June 2011
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2011 — 2014
ACA Realty April 2001 - Present
Louisiana Community Development March 2011 - September 2013
Quadel Consulting Corporation April 2011 - January 2012
AT&T May 2009 - May 2011
AT&T June 2000 - January 2006
Skills
Sellers, First Time Home Buyers, Listings, Real Estate, Referrals, Foreclosures, Relocation, Property Management, Investment Properties, Short Sales, REO, Investors, Luxury, Residential Homes, Real Estate Transactions
Education
Southern University at New Orleans
Master's Degree, Social Work
AT&T March 2015 - Present
AT&T March 2013 - Present
AT&T January 2011 - March 2013
Level 3 Communications July 2010 - January 2011
Air Force Design Competition November 2008 - December 2009
Inc May 2007 - August 2007
Skills
C++, VoIP, MPLS, DWDM, SDH, SIP, Fiber Optics, Networking, Testing, Process Engineering, IP, Troubleshooting, Project Management, Microsoft Excel
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2005 — 2009
Bachelor of Science, Electrical Engineering
AT&T November 2013 - Present
AT&T November 2012 - November 2013
Best Buy July 2011 - October 2012
Manhood training village January 2007 - September 2011
Finish Line November 2001 - February 2009
Skills
Wireless, Telecommunications, Direct Sales, Solution Selling, VoIP, Managed Services, Customer Retention, Mobile Devices, Call Centers, Customer Experience, Unified Communications, Sales Operations, Cold Calling, Networking, Customer Satisfaction
Education
Peabody Magnet High School 1999 — 2003
Southern University and Agricultural and Mechanical College at Baton Rouge
Rehabilitation Counseling
AT&T July 2011 - Present
AT&T July 2008 - June 2011
AT&T April 2001 - July 2008
Skills
Logistics, Vendor Management, Project Management, Process Improvement, Training, Strategy, Team Building, Call Centers, Management, Budgets, Sales, Coaching, Program Management, Leadership
Education
University of Phoenix 2009 — 2011
MBA, Business
Southern University and Agricultural and Mechanical College at Baton Rouge 1995 — 2000
Bachelor of Science, Biology
Noble Drilling January 2013 - Present
AT&T October 2011 - January 2013
Skills
Troubleshooting, Telecommunications, Procurement, SAP, Project Planning, C++, Testing, Engineering, Team Leadership, Oil/Gas, Logistics, Manufacturing, Electronics, Windows, Offshore Operations, Electrical Engineering, Electricians, Oil & Gas, Pumps, Preventive Maintenance, Inspection
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2005 — 2011
Bachelor of Science (BS), Electrical and Electronics Engineering
A & G Management Services January 2015 - September 2015
T-Mobile November 2013 - January 2015
AT&T September 2011 - November 2013
GMAC Real Estate Lakeside July 2005 - October 2011
Food Lion August 2003 - May 2009
Skills
Customer Service, Microsoft Office, Access, Sales, Microsoft Excel, Banking, Cash Management, Credit, Finance, Strategic Financial..., Microsoft Word, PowerPoint, Time Management, Outlook, Accounting, Data Entry, Retail, Loans, Leadership, Teamwork, Budgets, Investments, Team Leadership, Retail Banking, Cash Flow, Team Building, Customer Experience, Accounts Payable, Accounts Receivable, IT Management, Technical Support, Computer Hardware..., Network Troubleshooting, Remote Troubleshooting, Software Troubleshooting, Computer Security, Computer Repair, Computer Maintenance, Computer Proficiency, Network Security, Computer Network...
Education
Liberty University 2012 — 2014
Bachelors, Business Finance
Southside Virginia Community College 2005 — 2009
Associates, General Arts and Science
Samsung Telecommunications America September 2013 - Present
AT&T September 2010 - September 2013
Hilton Garden Inn November 2009 - July 2010
ALDO Group September 2008 - January 2010
Skills
Direct Sales, Sales Management, Sales Presentations, Sales Operations, Customer Service, Long-term Customer..., Customer Acquisition, Sales, Wireless, Telecommunications, Cellular Communications, Mobile Devices, Customer Experience, Graphic Design, Motion Graphics, Logo Design, Designs, Solution Selling
Education
Valencia Community College 2011 — 2012
Associate of Arts (AA), General Studies
Southwest Florida College 2008 — 2010
Associate of Science (AS), Computer Animation
Southwest Florida College 2008 — 2009
Associate of Science (AS), Graphic Design
AT&T July 2014 - Present
Insight Global for ATT at CNA Insurance January 2013 - July 2014
Elmhurst Memorial Hospital November 2010 - December 2012
Equivoice, Inc April 2005 - August 2010
SBC DataComm/ Ameritech April 2000 - April 2005
Global Opportunities July 1997 - April 2000
Skills
Network Design, TCP/IP, Cisco Call Manager, Cisco IOS, VoIP, Cisco VoIP, CCNA, Telephony, Unified Communications, QoS, Troubleshooting, Telecommunications, Cisco Routers, H.323, WAN, CCNP, Unity, CCVP, Cisco Wireless, DHCP, Solarwinds, Voice Mail, SIP, Cisco IP Telephony..., Wireless Networking, IP Phones, CCDP, Contact Center Express, Unity Express, Unified Presence, IPCCX, UCCE, Tandberg, Jabber, ICM, IP, Unity Connection, Cisco Certified, SRST, CCVP (CCNP-Voice), LAN-WAN, CCDA, CCDP (CCNP-Design), Cisco Technologies, Cisco Emergency..., CCNP (Routing &..., Routers, VPN, Gateway, Network Administration
Education
University of Illinois Springfield 1990 — 1995
MS (ABT)
Southern Seminary, Louisville, KY 1980 — 1983
M.Div.
Southwest Baptist University 1975 — 1979
BA
The Richards Group March 2013 - Present
Core Concept Communications LLC June 2012 - February 2013
Cisco Systems April 2008 - June 2012
Siemens September 2007 - April 2008
AT&T July 2005 - September 2007
Skills
CCNA, CCNP Certified, A+ Certified, Network+ Certified, MCP Certified, Solarwinds, Cisco Wireless
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1999 — 2004
Bachelor of Science, Computer Science
International Brotherhood of Electrical Workers April 2013 - Present
Ingram Bookkeeping Service March 2005 - Present
AT&T March 2012 - March 2013
U.S. Census Bureau May 2010 - August 2010
Skills
Tax Preparation, Financial Statements, QuickBooks, Financial Reporting, Accounts Receivable, Journal Entries, Invoicing, Accounts Payable, General Ledger, Bookkeeping, Spreadsheets, Account Reconciliation, Accounting, Fixed Assets, Expenses, Process Scheduler, Filing, Cash Flow, ADP Payroll, Cost Accounting, 10 Key, Data Entry, Payroll Taxes, Accruals, Peachtree, Finance, Microsoft Excel, Administration, Customer Service
Education
Southwest Tennessee Community College 1985 — 1988
Associate of Science (AS), Business Administration, Management and Operations
Memphis OIC
Associate of Science (AS), Administrative Assistant and Secretarial Science, General
T-Mobile June 2014 - Present
T-Mobile October 2012 - May 2014
Nokia Siemens Networks December 2012 - October 2013
ATT February 2012 - August 2012
T-Mobile November 2008 - October 2011
Skills
Telecommunications, Customer Service, Sales Management, Wireless, Sales, Negotiation, Wireless Networking, Microsoft Office, Microsoft Excel, New Business Development, Troubleshooting, Customer Satisfaction, Export, Account Management, Strategic Planning, Team Building, Microsoft Word, VoIP, Direct Sales, PowerPoint, 4G, Cellular Communications, LTE, Leadership
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1974 — 1979
Bachelor of Science (BS), Computer Science
Lincoln Financial Group August 2015 - Present
Lincoln Financial Group July 2015 - Present
The Cellular Connection June 2014 - Present
Aetna September 2013 - January 2014
Clearwire January 2008 - December 2011
AT&T November 2004 - December 2007
Skills
Sales Management, Direct Sales, Account Management, Sales Process, B2B, Sales, Salesforce.com, Customer Retention, New Business Development, Retail, Cold Calling, Telecommunications, Lead Generation, Key Account Management, Wireless, Sales Presentations, Customer Satisfaction, Marketing Strategy, Customer Service, Mobile Devices, Marketing, Merchandising, Customer Experience, Outside Sales, Team Building, Online Advertising, Store Management, VoIP
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2004 — 2008
Bachelors of Science, Business Administration, Management and Operations
Virginia College / Team Lead February 2011 - Present
AT&T January 2006 - April 2010
Skills
Teaching, Microsoft Office, E-Learning, Distance Learning, Instructional Design
Education
Southern University and Agricultural and Mechanical College at Baton Rouge
Troy University
MarketSource Inc. August 2008 - Present
Nation Star Mortgage May 2007 - August 2008
AT&T May 2005 - May 2007
Skills
B2B, Management, Sales Operations, Sales, Selling, Market Research, Call Centers, Forecasting, Marketing Strategy, Customer Retention
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1999 — 2004
Bachelor's degree, Marketing
Baton Rouge Community College September 2014 - Present
Southeastern Freight Lines August 2012 - September 2014
Prescott Middle School October 2009 - June 2012
AT&T October 2003 - October 2009
Bank One June 1993 - October 2003
Skills
Administrative..., Office Management, Outlook, Data Entry, Travel Arrangements, Office Administration, Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, Typing (35wpm)
Education
Baton Rouge Vocational Technical Inst
General Office Occupations and Clerical Services
Southern University and Agricultural and Mechanical College at Baton Rouge
AT&T August 2011 - Present
AT&T January 2005 - August 2011
Your "Other" Warehouse November 2003 - December 2004
Skills
Engineering, Customer Service, Competitive Analysis, Marketing, Finance, Telecommunications..., Technology Management, Policy Analysis, Troubleshooting, Telecommunications, Wireless, Call Center, Program Management, Microsoft Office, Process Improvement, Call Centers, Leadership, Supervisory Skills, Project Management, Six Sigma, Management, Team Building, Microsoft Excel, Networking
Education
University of Phoenix 2006 — 2008
Masters' of Business Admin., TECHNOLOGY MANAGEMENT
Southern University and Agricultural and Mechanical College at Baton Rouge 1998 — 2003
Bachelor of Science, Electrical Engineering & Mathematics (minor)
Opelousas High 1995 — 1998
High School Diploma
AT&T July 2014 - Present
Wando Roofing LLC January 2009 - Present
AT&T Mobility September 2013 - July 2014
AT&T September 2005 - October 2013
Cingular April 2004 - January 2007
Skills
Quotas, Wireless, Telecommunications, Customer Satisfaction, Direct Sales, Long Distance, Customer Retention, Sales Management, Customer Experience, Solution Selling, Sales Operations, M2M, Sales, Account Management, Cellular Communications, VoIP, Customer Service, Sales Process
Education
Southern Wesleyan University
Bachelor of Arts (BA), Business Administration and Management, General
AT&T August 1988 - Present
Skills
Telecommunications, Wireless, VoIP, MPLS, IP, T1, Managed Services, Telephony, Long Distance, Call Center, DSL, Broadband, Ethernet, Frame Relay, Direct Sales, Unified Communications, Networking, Call Centers
Education
Southern Wesleyan University
Bachelor of Science, Business
Sam's Town Casino and Hotel December 2011 - June 2013
AT&T April 2010 - October 2011
Follett August 2009 - January 2010
Southern University at Shreveport August 2006 - May 2009
At&t July 2008 - February 2009
DSW December 2007 - June 2008
Radio Shack May 2007 - November 2007
Skills
Telecommunications, Call Center, DSL, Customer Experience, Customer Satisfaction, Frame Relay, Wireless, Troubleshooting, Customer Service, Computer Network..., IP, Customer Support, Team Leadership, WAN, Customer Retention, VoIP, Ethernet, Technical Support, LAN-WAN, Wireless Networking, Call Centers, Networking
Education
Southern University at Shreveport 2006 — 2009
Accounting/Business Mgmt, Accounting/Business Management
Looking for an exciting new job opportunity 2014 - Present
Bergelectric October 2013 - December 2014
Nexius May 2010 - March 2011
AT&T July 2007 - August 2008
Skills
Wireless Solutions, Microwave Systems, Installations, Wireless, GSM, Telecommunications, LTE, Wireless Networking, UMTS, CDMA, RF, Fiber Optics, Troubleshooting, Optical Fiber, Cellular Communications, Cabling, Testing, Networking, T1, Microwave, 4G, 3G, 2G, Software Installation, Integration, IP, Ethernet, Computer Network..., Quality Assurance, WiMAX, Vendor Management
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1989 — 1991
CSU
B.S, SBS
OSHA Training Institute
OSHA 500, EHS
uni
SunTrust Bank July 2014 - Present
Strategic Development Group August 2012 - Present
AT&T February 2013 - August 2013
Global Payments July 2001 - July 2012
Global Payments July 2001 - July 2012
Global Payments, Inc. July 2001 - July 2012
PracticeWorks February 1997 - July 2001
Skills
SDLC
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1984 — 1988
B.S., Business Administration, Minor English
AT&T February 2015 - Present
AutoNation October 2013 - January 2015
Spring Creek Ranch March 2013 - October 2013
FedEx Express October 2009 - June 2013
Chili's December 2010 - January 2012
FedEx March 2009 - July 2010
Skills
Microsoft Office 2007, MIS, Team Leadership, Microsoft Excel, Prezi, PowerPoint
Education
The University of Memphis 2010 — 2015
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
Southwest Tennessee Community College 2007 — 2010
Associate of Science (A.S.), Management Information Systems, General
Libbey Inc. January 2015 - Present
Libbey Inc. 2015 - Present
JPMorgan Chase & Co. November 2014 - Present
AT&T September 2004 - August 2013
Cox Communications August 2004 - August 2005
West Telemarketing September 2000 - January 2004
Convergys July 2000 - January 2004
Skills
Customer Experience, Vendor Management, Customer Satisfaction, Human Resources, Customer Retention, Relationship Management, Financial Services, Budgets, Continuous Improvement, Problem Solving, Technical Support, Strategic Planning
Education
Penn Foster 2010 — 2011
Associate, Daycare
Southern University and Agricultural and Mechanical College at Baton Rouge 1993 — 2000
BA, Psychology
Regions Financial Corporation January 2015 - Present
AT&T July 2013 - January 2015
Affirmative Insurance February 2009 - July 2013
Kean Miller 2004 - 2007
Southern Fast Loans 2003 - 2004
Skills
Claim, Customer Service, Filing, Finance, Insurance, Leadership, Liability, Loans, Microsoft Excel, Microsoft Office, Microsoft Word, Outlook, Pricing, Public Relations
Education
Louisiana Tech University
Graphic Communications, Graphic Design
Southern University and Agricultural and Mechanical College at Baton Rouge
Fine/Studio Arts, General
Baker High School
Oracle December 2014 - Present
Renewal by Andersen August 2014 - December 2014
FindLaw, a Thomson Reuters business February 2013 - August 2014
Thomson West August 2011 - February 2013
Complete Nutrition January 2011 - July 2011
Minnesota Vikings March 2009 - January 2011
AT&T July 2008 - February 2009
Skills
Sales, Marketing, Customer Service, Advertising, Cold Calling, Strategy, Start-ups, Account Management, New Business Development, Sales Process, Sales Management, Social Media, Marketing Strategy, Event Planning, Event Management, Customer Retention, Microsoft Office, Microsoft Excel, Direct Sales, Selling, Sales Operations, Retail, Online Marketing, B2B, Contract Negotiation, Social Networking, Leadership, Training, Team Leadership, Management, Recruiting
Education
University of Saint Thomas - School of Business 2007 — 2009
Bachelor's Degree, Marketing
Southwest Minnesota State University 2004 — 2006
Bachelor's Degree, Business Administration and Management, General
Rosemount High School 2000 — 2004
Diploma, Marketing
Cox Communications January 2013 - Present
AT&T March 2004 - December 2012
Ford Motor Company March 1999 - May 2000
Skills
Direct Sales, Customer Retention, Cold Calling, Leadership
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1997 — 1999
IPsoft October 2014 - Present
AT&T October 2010 - October 2014
Hilton Worldwide May 2006 - October 2010
United States Air Force July 1999 - July 2003
Skills
Cisco Technologies, Data Center, Troubleshooting, WAN, Routers, Firewalls, Cisco IOS, Switches, Network Design, Network Administration, LAN-WAN, Wireless Networking, Routing, IP, Servers, Networking, CCENT
Education
Southwest Tennessee Community College 2003 — 2005
Associate's degree, Information Technology - Concentration in Communications
AT&T June 2012 - June 2013
Skills
Financial Analysis, Sales, Sales Operations, Customer Satisfaction, Customer Service, Marketing
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2006 — 2012
AT&T November 2012 - Present
City of Dallas 2008 - 2011
Louisiana Department of Environmental Quality 2007 - 2008
IBM 2000 - 2002
Skills
Water, Waste, Environmental Permitting, Water Quality, Environmental Compliance, Air Quality, RCRA, HAZWOPER, Environmental Science, Hazardous Waste..., Environmental Consulting, Environmental..., Remediation, Sampling, Phase I, GIS, Environmental Services
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1997 — 2000
Master of Science (M.S.), Environmental Chemistry/Science
University of Southern Mississippi 1993 — 1997
Bachelor of Science (B.S.), Environmental Biology
AT&T January 2011 - Present
AT&T February 2008 - January 2011
Verizon Business February 2005 - February 2008
U S WEST November 1999 - February 2005
Skills
Direct Sales, Solution Selling, Managed Services, Telecommunications, Account Management, Data Center, Pre-sales, Call Centers, MPLS, Customer Retention, Product Management, Telephony, Business Development, Team Leadership, IP, Co-location, Ethernet, International Sales, WAN, Integration, Cloud Computing, Sales
Education
Southwest Minnesota State University 1995 — 1999
BS, Marketing
AT&T November 2010 - Present
RadioShack January 2005 - June 2007
Skills
Sales, Positioning, Direct Sales, Solution Selling, Wireless, Account Management, Telecommunications, Cold Calling, Customer Retention, Managed Services, Sales Operations, Salesforce.com, Sales Presentations, Management, New Business Development, Customer Service, Mobile Devices, Contract Negotiation, Networking
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2001 — 2007
Bachelors of Science, Marketing
Mosaic Sales Solutions June 2015 - Present
ActionLink October 2013 - Present
MarketSource August 2013 - Present
AT&T March 2006 - Present
Acosta Sales & Marketing March 2012 - September 2014
Thrifty Car Rental April 2005 - March 2007
Albertsons November 1985 - November 2005
Dillards June 2004 - February 2005
East Baton Rouge Sheriff's Office August 1995 - November 2002
Skills
Training, Leadership, Management, Time Management, Customer Service, Sales, Process Scheduler, Security, Call Centers, Microsoft Excel, Policy, PowerPoint, Microsoft Word, Invoicing, Auditing, Accounting, Hiring, Loss Prevention, Technical Support, Enforcement, Customer Satisfaction, Employee Benefits, Strategy, Law Enforcement, Outlook, Retail
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1987 — 1991
n/a, Business Administration
AT&T February 2015 - Present
BellSouth/AT&T 2000 - Present
This Is Our Country 2011 - 2012
NexGen Solutions April 2002 - October 2010
Cbeyond 2000 - 2002
Albion May 1999 - August 2001
MCI 1990 - 1997
Sears, Roebuck and Co. 1982 - 1988
Skills
Budgets, Business Analysis, Business Intelligence, Call Centers, Cross-functional Team..., Customer Service, Information Technology, Integration, Leadership, MPLS, MS Project, Managed Services, Management, Microsoft Excel, Microsoft Office, PMP, Process Improvement, Program Management, Project Management, Quality Assurance, Resource Management, SDLC, Service Delivery, Software Documentation, Software Project..., Telecommunications, Testing, Time Management, User Acceptance Testing, Vendor Management, Visio, VoIP, Wireless, Microsoft Project
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1983 — 1988
Mass Communications
Southern University and Agricultural and Mechanical College at Baton Rouge
AT&T February 2010 - Present
Bellsouth 2001 - 2005
Skills
Vendor Management, Wireless, Telecommunications, Program Management, Product Management, PMP, Software Project..., Management, Integration, Cross-functional Team..., Team Leadership, SDLC, Process Improvement, Data Center, IT Strategy
Education
Southern University at New Orleans
AT&T January 2014 - Present
Acuff International January 2005 - January 2014
Campbell Clinic for Orthopaedics 2008 - 2008
Skills
Sports, Social Media, Event Management, Microsoft Office, Event Planning, Microsoft Excel, Customer Service, Sports Marketing, PowerPoint, Public Relations, Microsoft Word, Public Speaking, Sports Management, Marketing, Social Media Marketing, Industrial warehousing, Leadership, Business Development, Sales, Coaching, Teamwork
Education
Western Governors University 2015 — 2017
Bachelors of Science, Business Administration, Management and Operations
Southwest Tennessee Community College 2012 — 2013
Business
Freed Hardeman University 2009 — 2010
Kinesiology and Exercise Science
Windstream Communications April 2011 - Present
AT&T April 2008 - March 2011
AT&T January 2006 - April 2008
Westco Home Furnishing 2005 - 2006
Rib Crib 2005 - 2005
Price Cutter 2004 - 2005
Price Cutter 2002 - 2004
Skills
Direct Sales, Quotas, Long Distance, Solution Selling, Wireless, Customer Service, Leadership, Telecommunications, Co-location, Customer Retention, New Business Development, Sales Operations, Business Development, Management, Sales Management, Cloud Computing, Retail, Sales Process, Sales, Professional..., Selling, Call Centers, Cold Calling, Managed Services, SIP Trunking, VoIP, Unified Communications, Customer Satisfaction, Telephony, MPLS, Salesforce.com, PRI, B2B, T1, Account Management, Networking, Customer Experience, Sales Presentations, Cellular Communications, Ethernet, SaaS, Mobile Devices, WAN, IP, Data Center, LAN-WAN, Fiber Optics, M2M, IP PBX, Hosted Services
Education
Southwest Baptist University 1993 — 1994
Crowder College 1991 — 1993
Associate of Arts, General
AT&T September 2014 - Present
Edwin Watts Golf 2012 - 2013
Skills
Retail Sales, Merchandising, Retail, Visual Merchandising, Sales, Inventory Management, Loss Prevention, Inventory Control, Customer Service, Customer Satisfaction, Sales Management, Cashiering, Time Management, Store Operations, Customer Retention, Profit
Education
Southwest Tennessee Community College 2012 — 2014
Associate's Degree, Computer Systems Networking and Telecommunications
LHC Group September 2014 - Present
Parallon January 2012 - July 2014
AT&T January 2011 - November 2011
Gulf South Animated Motion Technologies February 2010 - January 2011
The Mirror Group, LLC February 2010 - January 2011
Albertsons June 2005 - July 2009
Iberia Parish School Board December 2006 - January 2007
Skills
Problem Solving, Public Policy, Goal Oriented, Organizational..., Outstanding..., Computer Proficiency, Collaborative Problem..., Medicaid, Insurance, Policy, Healthcare, HIPAA, Administration, Office Management, Administrative...
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2007 — 2010
Master of Public Administration (MPA), Public Policy Analysis
University of Louisiana at Lafayette 2002 — 2006
Bachelor of General Studies, Behavioral Sciences
Catholic High School 1998 — 2002
High School Diploma, All Academic Areas
AT&T January 2004 - Present
Skills
Telecommunications, VoIP, Wireless, Call Centers, Troubleshooting, Telephony
Education
Southwest Tennessee Community College
Information Technology
AT&T June 2013 - Present
AT&T May 2011 - June 2013
City of Greenville September 2007 - September 2009
US Army September 2002 - September 2007
Skills
Linguistics, Spanish, Intelligence Analysis, English, Intelligence, Foreign Languages, Proofreading, Multilingual, Translation, Korean, Training, Workplace Safety, Team Building, Cat5e, Coax, Premise Wiring, Organizational..., National Security
Education
Southern Wesleyan University 2009 — 2012
BSBA, Business Administration
Rift Valley Academy 1996 — 1998
Envy 2008 - Present
AT&T May 2005 - Present
Cedar aircraft maintenance August 2000 - April 2005
Hidden hollow floral and nursery 1990 - 1997
Skills
Telecommunications, Sales, Customer Service
Education
Southern Utah University 1997 — 2003
Accounting, Business Management, German
AT&T October 2013 - Present
Freelance Contractor June 2011 - Present
Flextronics July 2013 - October 2013
U.S. Department of Education May 2008 - May 2011
Avaya November 2005 - April 2008
AT&T June 2003 - August 2005
Foot Locker August 2001 - November 2003
Skills
Avaya IP Telephony, Avaya Communication..., Avaya Site..., Linux System..., Media Gateways, G650, G700, G350, S8300, S8700, IP Phones, Softphone, VoIP, ISDN, SIP Trunking, Linux Kernel, ACD, IVR, Data Synchronization, Static Testing, Signaling Protocols, H.323, H.248, TCP/IP protocols, Voice Mail
Education
Avaya University 2006 — 2008
Avaya Certification, Telecommunications Engineering
Cedia University 2007 — 2007
Certificate of Completion, Automation Engineer Technology/Technician
Southwest Tennessee Community College 2000 — 2002
Computer Systems Networking and Telecommunications Certficate, Computer Systems Networking and Telecommunications
The University of Memphis
Finance, Economics, some college coursework completed
AT&T October 1998 - Present
Skills
Team Leadership, Wireless, Telecommunications, Leadership, Customer Service, Management, Training, Team Building, Networking, Troubleshooting, Sales, Program Management, Mobile Devices, Vendor Management, Cloud Computing, Integration, Singing
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1984 — 1989
Some College, Computer Science
Rikard Bandy Insurance April 2004 - Present
AT&T March 2002 - April 2004
Skills
Insurance, Employee Benefits, Health Insurance, Selling, Sales, Marketing, Small Business, Customer Service, Healthcare, Sales Management, Account Management, Team Building, Customer Satisfaction, Training, Strategic Planning, Life Insurance, Public Speaking, New Business Development, Time Management, Microsoft Excel, High Deductible Health..., Term Life Insurance
Education
Southwest Baptist University 1975 — 1979
B.S., Psychology/Sociology
Southwest Baptist University 1975 — 1979
BS, Psychology
Health E(fx) July 2015 - Present
AT&T March 2015 - July 2015
AT&T Mobility June 2012 - March 2015
AT&T July 2006 - June 2012
Cingular Wireless April 2004 - July 2006
Alltel Wireless November 1999 - June 2003
Skills
Telecommunications, Wireless, Vendor Management, Customer Service, Process Improvement, Training, Sales, Microsoft Office, Management, Mobile Devices, Customer Satisfaction, Program Management, Leadership, Team Leadership, Project Management, Time Management, Customer Experience, Customer Retention, Call Centers, Microsoft Excel, Research Projects, Six Sigma, Account Management, Analysis, Change Management, Strategic Planning, Business Analysis, Sales Management, Managed Services, Online Data Entry, Data Analysis
Education
The University of Southern Mississippi 1995 — 1997
Business Administration
Southwest Mississippi Community College
Associate's degree, General Studies
Louisiana Workforce Commission 2010 - Present
Convergys July 2009 - November 2010
CAPTIOL HIGH SCHOOL ACADEMY FOR BOYS& GIRLS August 2008 - June 2009
AT&T January 2007 - August 2008
SOUTHERN UNIVERSITY/S September 2003 - December 2006
Skills
Call Centers, Customer Satisfaction, Customer Service, Data Entry, Customer Experience, Training, Technical Support, Telephone Skills, Microsoft Office, Time Management, Outlook, BPO, Supervisory Skills
Education
SOUTHERN UNIVERSITY A&M COLLEGE
Bachelor, Science Sociology
Southern University and Agricultural and Mechanical College at Baton Rouge
Bachelor of Science (B.S.), Sociology
995 Union Member May 2012 - Present
AT&T August 2005 - August 2010
Bell South Telecommunications January 2005 - August 2010
Lowe's Home Improvement March 1996 - June 2005
Lowe's Companies, Inc January 1996 - January 2005
Pizza Hut Inc January 1993 - January 1998
Skills
Inventory Management, Customer Service, Sales, Training, Process Scheduler, Invoicing, Supervisory Skills, Sales Management, Program Management, Insurance, Telecommunications, Customer Satisfaction, Risk Assessment, Account Management, Sales Operations, Salesforce.com, Distribution Center..., Selling, B2B, Sales Process
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1993 — 1999
Robert E. Lee High School 1988 — 1996
High School Deploma, General Studies
Gaming Partners International Corporation August 2011 - Present
Duradek US, Inc. 2001 - 2010
SBC 1997 - 1998
AT&T 1994 - 1997
Skills
Operations Management, Process Improvement, Leadership, Strategic Planning, Microsoft Office, Project Management, Microsoft Excel, Microsoft Word, Account Management, Manufacturing, Call Centers, Customer Service, New Business Development, Customer Experience
Education
Southwest Baptist University
Religious Education
FairPoint Communications January 2015 - Present
Mercury Z October 2014 - January 2015
FairPoint Communications 2014 - 2015
INTER May 2013 - July 2014
AT&T July 2005 - May 2013
Orange 2005 - 2012
CrossCom National November 2002 - July 2005
Skills
Telecommunications, Call Centers, Network Operations, Project Management, Central Offices, PLC Programming, Manufacturing, Troubleshooting, Testing, Automation, Electronics, Wireless Networking, IP, LAN-WAN, Fiber Optics, LTE, Telephony, PLC, DSL, Computer Network..., Networking, Microsoft Excel, Routers, Switches, Software Installation, Microsoft Office, Ethernet
Education
The University of Memphis 2013 — 2015
Master's Degree, Computer Science online
The University of Memphis 2008 — 2012
Bachelor of Science, Electrical, Electronics and Communications Engineering
Southwest Tennessee Community College 2002 — 2005
Associate of Applied Sciences (AAS), Telecommunications Engineering
Lycee Technique Seydina Limamou Laye 1992 — 1995
Baccalaureat Serie F2 Electrotechnique, Applications Electric & Electronic
AT&T
Skills
Customer Service
Education
Southwest Georgia Technical College
Electronic technology
AT&T Public Affairs/Media Relations EAAT&TMarch 2011 - Present
Skills
International Relations
Education
Southern University and Agricultural and Mechanical College at Baton Rouge
Bachelor's Degree, Business Administration and Management, General
Southern University and Agricultural and Mechanical College at Baton Rouge
Bachelor's Degree, Business Administration and Management, General
ADP July 2015 - Present
Verizon Wireless April 2014 - June 2015
AT&T April 2013 - March 2014
AT&T November 2010 - April 2013
AT&T August 2010 - November 2010
AT&T July 2008 - August 2010
AT&T June 2007 - July 2008
Skills
Leadership, Sales, Management, Wireless, Direct Sales, Customer Service, Sales Operations, Customer Retention, Cold Calling, Solution Selling, Customer Experience, Sales Management, Selling, Security, Training, Mobile Devices, Merchandising, Telecommunications, Account Management, Networking, Sales Process, Team Leadership, Team Building, Customer Satisfaction, Managed Services, Salesforce.com, Call Centers, B2B, New Business Development, Strategic Planning, Microsoft Office, Sales Presentations, Cellular Communications, Retail, Troubleshooting, Mobile Technology, CRM, Process Improvement, Analysis, Outsourcing, Strategic HR, HR Policies, HR Consulting, HR Strategy, HR Transformation
Education
Catholic High School 2001 — 2005
Southern University and Agricultural and Mechanical College at Baton Rouge
Bachelor of Science (BS), Therapeutic Recreation/Recreational Therapy
Instant Accept February 2014 - Present
Muscular Dystrophy Association March 2012 - October 2012
AT&T August 2004 - April 2006
Skills
Customer Service, Long-term Customer..., Computer Proficiency, Data Entry, Technical Support, Product Support, Troubleshooting
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1996 — 1997
Cox Communications October 2014 - Present
AT&T August 2012 - October 2014
Cox Communications July 2011 - August 2012
Comcast Cable February 2006 - April 2011
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2003 — 2005
Communications & Marketing, TV Commentary
University of Louisville 2001 — 2003
Marketing, Marketing and Communications
NOLA Media Group June 2015 - Present
Solid Ground Innovations, LLC. March 2015 - June 2015
Solid Ground Innovations, LLC. August 2014 - December 2014
AT&T February 2013 - August 2014
The Advocate June 2012 - January 2013
Cox Communications March 2012 - December 2012
The Coca-Cola Company January 2011 - January 2012
Denor Brands June 2011 - August 2011
Skills
Public Relations, Event Planning, Marketing, Creative Direction, Press Releases, Advertising, Marketing Communications, Social Networking, Sponsorship, Event Management, Media Relations, Digital Media, Publicity, Social Media, Management, Public Speaking, Microsoft Office
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2009 — 2014
Bachelor of Science (BS), Mass Communications/Public Relations
Franklin Parish Police Jury March 1988 - Present
AT&T May 1973 - March 1986
Skills
Microsoft Excel, Customer Service, Microsoft Office, English, Windows, PowerPoint, Outlook, Microsoft Word, Research, Teaching, Public Speaking, Editing, Event Planning, Nonprofits, Time Management, Social Media, Fundraising, Community Outreach, Public Relations, Higher Education, Staff Development, Organizational..., Team Leadership, Coaching, Curriculum Development, Leadership Development, Program Development, Curriculum Design, Project Management, Program Management, Adult Education, Educational Leadership, Grant Writing, Change Management, Classroom, Employee Training, Administration, Teacher Training, E-Learning, Special Education, Educational Technology, Classroom Management, Instructional Technology, Volunteer Management, Lesson Planning, Process Improvement, System Administration, Spanish, Training, Switchboard Operator
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1968 — 1971
B. S., Office Administration
Consumers' Choice Health Plan October 2013 - Present
Carolina Care Plan April 2012 - October 2013
Herlong Bates Burnett Insurance April 2010 - April 2012
AT&T August 1988 - September 1998
Skills
Health Insurance, Insurance, Employee Benefits, Medicare, Disability Insurance, Customer Service, Life Insurance, Managed Care, Sales, Account Management, Strategic Planning, Negotiation, Healthcare, Microsoft Office, Long-term Care, Training, Brokers, Leadership, Sales Management, Health Savings Accounts, Group Insurance, Provider Relations, Management, Workers Compensation, Term Life Insurance, Property & Casualty..., Health Care Reform, Marketing
Education
Mary Brewer School of Insurance 2002 — 2002
Life & Health License
University of South Carolina-Columbia 1977 — 1979
Business
Southern Wesleyan University
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services, 4.0 GPA
AT&T August 2015 - Present
AT&T May 2014 - August 2015
The Vitamin Shoppe March 2014 - May 2014
Gasparilla Island Bridge Authority (GIBA) December 2013 - May 2014
Walt Disney World April 2013 - December 2013
DiPasqua Enterprises, Inc. September 2012 - December 2013
VLX Industries August 2010 - June 2012
Skills
Sales, Customer Service, Customer Satisfaction, Emerging Technologies, Team Building, Team Leadership, Fitness Training, Sales Consulting, Personal Development, Personal Training, Technical Support, Business Relations, Marketing, Retail, Training, Strategy, Leadership, Telecommunications, Mobile Devices, Direct Sales, Customer Experience, Sales Operations, Account Management, Microsoft Office, Sales Management, Solution Selling, Sales Process, Networking, VoIP, Wireless, Project Management, Customer Retention, Managed Services, Program Management, Employee Training, Problem Solving, Cold Calling
Education
University of Central Florida 2012 — 2017
Bachelor's Degree, Business Administration, Management and Operations, 3.87
National Academy of Sports Medicine 2013 — 2014
Certified Personal Trainer, Athletic Training/Trainer
Southwest Florida College 2010 — 2012
Associate's Degree, General Studies, 4.0
TEKsystems 2014 - Present
Sam's Club November 2013 - October 2014
Walmart eCommerce July 2013 - November 2013
AT&T June 2012 - August 2013
Skills
Retail, Microsoft Excel, Retail Sales, Microsoft Word, PowerPoint, Teamwork, Outlook, Inventory Control, Time Management, Inventory Management, Finance, Customer Satisfaction, Team Building, Facebook, SAP, Social Media, Research, Accounting, Spanish, Market Research, Microsoft Office, Customer Service, Sales, Social Networking, Critical Thinking, Data Entry, Financial Analysis, Access
Education
University of Arkansas at Fayetteville 2011 — 2014
Bachelor of Business Administration (BBA), International Business
Southwest Baptist University 2009 — 2010
International Business
AT&T September 1998 - Present
Circle International January 1997 - September 1998
IBM January 1992 - January 1997
Unisys July 1987 - December 1991
Skills
Telecommunications, Data Center, Wireless, Management, UMTS, LTE, Program Management, Business Analysis, Network Design, PMP, IP, Vendor Management, VoIP, Team Building, 3G, Managed Services, MPLS, Integration, Data, SQL, Data Migration, Data Mining, Requirements Analysis, Process Improvement, Project Management
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1981 — 1986
BS, Electrical and Electronics Engineering
Apple September 2015 - Present
Chloe + Isabel Inc. October 2014 - Present
Apple February 2015 - September 2015
AT&T April 2008 - August 2014
T-Mobile August 2006 - April 2008
Anna's Linens August 2002 - August 2006
Skills
Wireless, Cellular Communications, Unified Communications, Mobile Devices, Customer Retention, Customer Experience, Managed Services, Solution Selling, Routers, Account Management, Sales, Sales Operations, Sales Management, Advertising, B2B, M2M, Wireless Networking, Sales Process, Marketing, Direct Sales, Telecommunications, Customer Satisfaction, Customer Service, Training, Social Networking, Team Building, Microsoft Office
Education
University of Phoenix 2011 — 2015
Bachelor of Arts (B.A.), Communication and Media Studies
Southern University and Agricultural and Mechanical College at Baton Rouge 2002 — 2007
Bachelor of Arts (B.A.), Mass Communication/Media Studies
YP℠ Marketing Solutions July 2015 - Present
YP℠ Marketing Solutions May 2012 - June 2015
AT&T Advertising Solutions (YP℠ Marketing Solutions) November 2009 - May 2012
AT&T Advertising Solutions (YP℠ Marketing Solutions) September 2007 - November 2009
AT&T January 2003 - September 2007
Skills
SEM, Advertising, B2B, Marketing, Mobile Marketing, Strategy, Social Media, Sales, Lead Generation, Marketing Management, CRM, Sales Management, Selling, Account Management, Online Marketing
Education
Southern Wesleyan University 2010 — 2015
Bachelor’s Degree, BS in Business Administration
AT&T July 2015 - Present
Inogen with Prostaff April 2015 - May 2015
St. Jude Children's Research Hospital October 2014 - March 2015
Conduit Global March 2014 - November 2014
Clarion Security January 2013 - September 2014
Technicolor October 2011 - December 2012
Generations: Gaither's Group 2009 - 2011
Memphis Academy Of Science 2005 - 2007
Skills
Caregivers, Sanitation, Warehousing, Call Center, Bookkeeping, Clerical, Typing, Pallet Jack, Order Picking, Customer Service, Housekeeping, Forklift Operator, Mentoring, Babysitting, Sales, Data Entry, Retail, Telephone Skills, Healthcare, Public Speaking, Outlook, Social Networking, Social Media, Logistics, Inventory Control, Administration, Coaching, Teamwork, HIPAA, First Aid, Phone Etiquette, Hospitals, Customer Satisfaction, Invoicing, Inventory, Critical Thinking, Shipping, Quality Assurance, Customer Experience, Team Building, Management, Training, Marketing, Program Management, Leadership Development, Leadership, Microsoft Word
Education
Harvard Business School 2015 — 2016
PMP Certification, Agile Program and Project Management
Southwest Tennessee Community College
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
Northwest Prep Academy 2009 — 2011
Diploma, General Studies
Anthem Career College-Memphis
ASRT, X-Ray (Limited Scope)
Memphis Academy of Health Sciences
Memphis Academy of Health Sciences
northwest prep
AT&T May 2013 - Present
United States Postal Service January 2010 - February 2013
Skills
Telecommunications, Customer Service, Microsoft Office, Team Leadership, Leadership, VoIP, Microsoft Excel, Strategic Planning, Account Management, Public Speaking, Social Media, PowerPoint, Microsoft Word, Social Networking
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2001 — 2007
Bachelor's degree, Criminal Justice and Corrections
AT&T February 2014 - Present
FedEx Ground October 2013 - February 2014
Papa Johns August 2013 - January 2014
Signet August 2013 - August 2013
Overton Electric, Inc. May 2013 - July 2013
Southwest Tennessee Community College June 2012 - May 2013
Comcast Cable September 2003 - November 2011
Skills
Microsoft Excel, PowerPoint, Accounting, Budgets, Microsoft Office, Marketing, Accounts Receivable, Customer Service, Sales, Teamwork, Leadership, Team Leadership, Team Building, Training, Administration, Windows, Retail, Coaching, Spreadsheets, Telephone Skills, Troubleshooting, Public Speaking, Bookkeeping, Microsoft Word, Time Management, Outlook, Customer Satisfaction, Invoicing, Data Entry, Data Analysis, Employee Relations, Social Networking, Social Media, Public Relations, Facebook, Editing, Telecommunications, Social Media Marketing, Critical Thinking, Employee Training, Networking, Customer Experience, Creative Writing, Human Resources
Education
Southwest Tennessee Community College 2012 — 2013
University parrallel AS, Business Administration and Management, General
Wooddale High School 1994 — 1996
Diploma, General Studies
AT&T Large Business Accounts - Mobility, Cloud and IP Services May 2012 - Present
AT&T National Business Markets - Mobile Software Sales February 2010 - April 2012
Business Sales Leadership Development Program July 2009 - December 2009
AT&T April 2007 - July 2009
The Shaw Group October 2005 - April 2007
Skills
Account Management, Solution Design, Solution Selling, Sales Coach, Wireless Solutions, Wireless Security, Wireless Network Design, Sales, Wireless, Solution Architecture, Direct Sales, Strategy, Sales Operations, Selling, Wireless Networking, Management, Leadership, Cold Calling
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2004 — 2009
Communications, Public Relations
AT&T February 1995 - Present
Zion Chapel United Methodist Church September 2011 - Present
Zion Chapel United Methodist Church October 2008 - October 2010
Black & Company January 1994 - January 1995
Heartland Family Ministries May 1991 - August 1991
Southwest Baptist University January 1991 - January 1991
HarMen Homes May 1986 - September 1989
First Baptist Church of Belton, Missouri 1985 - 1989
Skills
T1, Fiber Optics, LTE, MPLS, Telecommunications, Customer Service, Wireless, Alcatel Litespan 2000/..., Administration, Broadcast Services, Ciena 311v, 3911, 3930,..., Cisco 15454, DSL/IPDSL, FUJITSU FLASHWAVE 4300/..., FUJITSU Flashwave 7500, FUJITSU FLM 150/ 600/..., Gigabit Ethernet, IP, Juniper 1000/ 2000, Nortel OME1110, Optical Metro 5100/ 5200, Troubleshooting, Linux, Biblical Teaching, Missions, Theology, Network Design, Routing, VoIP, Ethernet, Wireless Networking, Telephony, WAN, Network Engineering, Switches, Broadband, Optical Fiber, Managed Services, LAN-WAN, UMTS, Software Installation, Routers, Cisco Technologies, ATM networks, Network Architecture, DWDM
Education
Southwest Baptist University 1989 — 1993
B.A., Christian Ministries
Toyota Financial Services Business Technology Solutions July 2015 - Present
Standard Register December 2014 - May 2015
Dallas Blacks in Techology 2015 - 2015
http://www.bdpa.org/ 2015 - 2015
Justin Ford Kimball High School Advisory Board 2014 - 2015
HCL Technologies November 2014 - December 2014
HP Autonomy August 2012 - October 2014
Fujitsu March 2012 - September 2012
CompuCom Stems, Inc. October 2011 - February 2012
AT&T February 2011 - October 2011
Skills
P.O.S (Point of Sales)..., email management,..., T-1, T-3, DSL, Linux, Unix, Windows..., Microsoft Server 2003, disaster recovery, mobile devices and PDA's, MS Office applications, Active Directory, Microsoft Office, Windows 7, IT Service Management, Windows Server, ITIL, WAN, Disaster Recovery, Troubleshooting, Servers, Operating Systems, XP, Software Documentation, VPN, Networking, TCP/IP, Windows XP, Technical Support, Data Center
Education
Southern University at New Orleans 1975 — 1978
Bachelor of Science (BS)
Delgado Community College, Louisiana 1974 — 1975
University of New Orleans of Louisiana 1973 — 1974
Greenville Health System October 2013 - Present
Ahold June 1996 - October 2013
AT&T May 1990 - September 1995
Skills
Training, Employee Relations, Talent Management, Personnel Management, Human Resources, HRIS, Access, Succession Planning, Performance Management, Employee Benefits, Leadership, Recruiting, Project Management, Organizational..., Visio, Change Management
Education
Southern Wesleyan University 2001 — 2004
Bachelor of Business Administration (BBA), Business/Human Resources
AT&T June 2013 - Present
AT&T August 2010 - June 2013
AT&T April 2008 - August 2010
BellSouth June 2005 - March 2008
BellSouth 2001 - 2005
Education
The University of Texas at Austin 1987 — 1989
MSCE, Computer Engineering
Southern University and Agricultural and Mechanical College at Baton Rouge 1983 — 1987
BSEE, Engineering
Infosys McCamish Systems March 2008 - November 2012
AT&T January 2005 - December 2007
Affliated Computer Services (ACS) January 2003 - December 2004
Skills
Insurance, Requirements Gathering
Education
Southern University at New Orleans
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Strayer University (DC)
Diploma, Computer Information System
Booz Allen Hamilton November 2004 - Present
NSF 2005 - 2010
Manugistics February 2002 - April 2004
Nextel 2000 - 2001
AT&T 1997 - 2000
Skills
Enterprise Architecture, SDLC, Requirements Analysis, Business Intelligence, Integration, Software Development, Program Management, Agile Methodologies, SQL
Education
Xi'an Jiaotong University 1993 — 1994
Masterâs Degree, Computer Science
Southwest Jiaotong University
Bachelorâs Degree, Information Engineering
University of Northern Iowa
Masterâs Degree, Computer Science Education
Windstream January 2015 - Present
Windstream Communications July 2012 - Present
Windstream Communications February 2010 - April 2012
NuVox September 2009 - February 2010
AT&T 1994 - 2000
Skills
T1, SIP Trunking, Hosted Services, MPLS, TDM, Telephony, Managed Services, VoIP, Telecommunications, Computer Network..., Provisioning, Broadband, SIP, Avaya, Unified Communications, Ethernet, LAN-WAN, CLEC, IP, Network Design, Co-location, WAN, Networking, Cloud Computing, Solution Selling, Avaya Technologies
Education
Southern Wesleyan University 2006 — 2009
BSBA, Business
One Man Hustle, LLC April 2009 - Present
AT&T May 2007 - April 2010
Skills
Art, Improvisation, Illustration, Research, Social Media, Microsoft Office, Social Networking, Social Media Marketing, Advertising, Entertainment, Customer Service, Event Planning, Creative Writing, Public Relations, Leadership, Marketing, Video, Music, Public Speaking, Writing, Microsoft Excel, Photoshop
Education
Southern University and Agricultural and Mechanical College at Baton Rouge
AT&T May 2003 - Present
BellSouth Long Distance 2003 - Present
Skills
Vendor Management, Process Improvement, Telecommunications, Project Management, Visio
Education
Southern University and Agricultural and Mechanical College at Baton Rouge
AT&T January 1978 - Present
Sears October 1973 - March 1977
Education
Southern University at New Orleans 1968 — 1974
bs, Physical education
Alcatel-Lucent Technologies September 2015 - Present
Alcatel-Lucent September 2003 - September 2015
Lucent Technologies October 2000 - October 2003
Lucent Technologies January 1995 - September 2000
AT&T November 1987 - December 1995
Skills
Managed Services, Telecommunications, Wireless, IP, VoIP, LTE, SIP, Unified Communications, GSM, Ethernet, MPLS, CDMA, Project Management, Mobile Devices
Education
Southern University at New Orleans 1987 — 1989
Social Services
University of New Orleans 1974 — 1976
Business Administration and Management, General
Joseph S. Clark 1971 — 1974
Mary Kay Cosmetics Independent Sales DirectorMary Kay Cosmetics1992 - 2008
AT&T 1972 - 1995
Education
Southern University and Agricultural and Mechanical College at Baton Rouge
BS, Computer Science
Morris Museum of Art June 2004 - Present
Augusta Canal Interpretive Center/National Heritage Area February 2003 - June 2004
Augusta Mall/Rouse Company September 2001 - February 2003
AT&T November 1998 - March 2002
Flower Gallery January 1992 - July 1998
Education
Piedmont Technical College
AA, Public Service
Southern Wesleyan University
BS, Management
Ardyss International September 2012 - Present
AT&T June 2000 - Present
Skills
Wireless, Telecommunications, VoIP, IP, MPLS, Vendor Management, Integration, SDLC, Provisioning, Mobile Devices, PMP, Computer Network..., Ethernet, Managed Services, Software Project..., Requirements Analysis, Cloud Computing, Unix, Network Design, LTE, PMO, Program Management, Disaster Recovery, Project Management, Data Center, Management
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1989 — 1992
B.S., Computer Science
Staples April 2014 - Present
Staples November 2010 - Present
1800 Radiator June 2008 - November 2010
Liberty Tax Service 2008 - 2010
AT&T March 2006 - September 2007
Cingular February 2003 - January 2006
Skills
Office Management, Customer Service, Invoicing, Microsoft Office, Data Entry, Customer Satisfaction, Inventory Management, Telephone Skills, Customer Retention, Purchasing, Call Centers, Executive Support, Customer Experience, Public Relations, Market Research, New Business Development, Marketing, Microsoft Excel, Selling, Management, Sales, Cold Calling, Team Building, Leadership
Education
Southern University and Agricultural and Mechanical College at Baton Rouge
AT&T Account ManagerBellSouth2001 - Present
Skills
Managed Services, Direct Sales, Telecommunications, Solution Selling
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1977 — 1981
bs, marketing
CSC January 2012 - Present
CSC April 2005 - August 2011
CSC August 2003 - March 2005
CSC March 2001 - August 2003
CSC Consulting April 2000 - March 2001
AT&T January 1998 - April 2000
Texas Instruments/Network Configuration 1979 - 1989
Skills
SDLC, Program Management, Quality Assurance, Testing, Project Management, Project Planning, Budgets, Forecasting, PMP, System Deployment, Requirements Analysis, Integration, Software Project..., Vendor Management, ITIL, Business Analysis, PMO, IT Strategy, Software Development, Visio
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1975 — 1979
BS, Computer Sciences
Social Security Administration June 2010 - Present
AT&T January 2007 - September 2008
Ameritech 1989 - 1993
Education
University of Phoenix 2009 — 2010
Master's degree, Health/Health Care Administration/Management
Southern University and Agricultural and Mechanical College at Baton Rouge 1984 — 1989
Bachelors of Science, Business (Marketing)
Apple May 2012 - Present
AT&T May 2005 - October 2010
Skills
Call Center, Customer Experience, Call Centers, Customer Retention, Customer Satisfaction, Networking, T1, Telecommunications, Troubleshooting, Wireless, VoIP, Technical Support, Mobile Devices, Telephony, Computer Hardware
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2004 — 2005
Sapphire Luxury Travel June 2015 - Present
Metropolitan Circles Llc May 2015 - Present
AT&T August 2012 - January 2013
Fairfield Elementary Magnet November 2002 - August 2012
Skills
PowerPoint, Microsoft Excel, Event Planning, Higher Education, Social Media, Editing, Community Outreach, Research, Microsoft Office, Teaching, Teamwork, Management
Education
University of Phoenix 2011 — 2015
Bachelor’s Degree, Psychology
Southern University at Shreveport 1986 — 2011
Psychology
Vonage Business Solutions March 2015 - Present
Cox Communications October 2013 - December 2014
Cox Communications December 2005 - October 2013
AT&T January 2002 - December 2005
Skills
VoIP, Telecommunications, Customer Service, Call Centers, Team Building, Budgets, Troubleshooting, Vendor Management, Customer Satisfaction, Customer Experience, Technical Support, Customer Retention, Cross-functional Team..., Wireless, Team Leadership, Sales Operations, Product Management, Management, Leadership, Networking, Process Improvement
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1996 — 2000
Bachelor's degree, Marketing
University of Louisiana at Lafayette
AT&T Mobility August 2014 - Present
AT&T July 2006 - August 2014
Education
Southern University and Agricultural and Mechanical College at Baton Rouge
SMS Systems Maintenance Services October 2014 - Present
AT&T Premier Client Group November 2008 - October 2014
AT&T April 2002 - October 2008
MCIWorldcom June 1999 - April 2002
MCI April 1997 - May 1999
United States Marine Corps May 1989 - April 1996
Skills
Cloud Computing, Managed Services, Telecommunications, Enterprise Software, Pre-sales, Security, Business Strategy, WAN, SIP Trunking, Networking, VoIP, CRM, Professional Services, Program Management, Disaster Recovery, Co-location, Direct Sales, Solution Selling, Strategy, Network Design, Unified Communications, Vendor Management, Data Center, LAN-WAN, VPN, Channel Partners, Sales Engineering, Product Management, Team Leadership, SaaS, MPLS, Sales, Sales Operations, Leadership, Cross-functional Team..., Wireless, Strategic Partnerships, Mobile Devices, IP, Ethernet, Go-to-market Strategy, Telephony, Hosted Services, SIP, Cisco Technologies, Salesforce.com, System Deployment, Call Centers, Business Continuity, Network Architecture
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1984 — 1989
Bachelor of Science, Computer Science
Samsung SDS May 2013 - March 2015
Windstream Communications November 2012 - May 2013
Fujitsu Communications March 2012 - November 2012
AT&T November 2009 - March 2012
Verizon Communications August 2005 - May 2009
Skills
Cisco Technologies, Telecommunications, SDH, ATM networks, Computer Network..., DWDM, Cisco Nexus, Provisioning, Operating Systems, Networking, Testing, Visio, Project Management, Computer Hardware, VPN, Customer Service, Program Management, Microsoft Office, Project Planning, Network Administration, DSL, CDMA, Troubleshooting, T1, Switches, Analytical Reasoning, Tactical Communications, Professional Mentoring, Diversified Technique, Organizational..., Strategic Communications, Critical Thinking, People Skills, Logical Framework..., Routers, Technical Support, IP, ATM Networks, Network Engineering, Management, LAN-WAN, Ethernet, VoIP, Wireless, LTE, 3G, RF, Leadership, Network Design, Training
Education
Tech Skills 2009 — 2011
CompTia Network + 2009 CompTia Security + (2008 Edition) 2010, CCNA Course, IT Certs
Southern University and Agricultural and Mechanical College at Baton Rouge 1992 — 1997
BS, Electronics Engineering
Equifax April 2012 - February 2014
Bank of America November 2011 - April 2012
AT&T January 2010 - October 2010
Skills
Customer Service, Microsoft Office, Microsoft Excel, Team Building, Sales, Microsoft Word, Strategic Planning, Sales Management, PowerPoint, Public Speaking, New Business Development, Social Media, Management, Marketing, Marketing Strategy, Coaching, Negotiation, Account Management, Customer Satisfaction, Team Leadership
Education
Southern University and Agricultural and Mechanical College at Baton Rouge
State Farm August 2011 - Present
State Farm July 2011 - Present
Spherion June 2009 - July 2011
AT&T September 1998 - February 2009
Skills
Recruiting, Applicant Tracking..., Talent Acquisition, Customer Service, Human Resources, Technical Recruiting, Call Centers, Employee Relations, Onboarding, Vendor Management, Sourcing, Interviews, Training, Temporary Placement, Temporary Staffing
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1984 — 1988
BS, ELECTRICAL ENGINEERING
Southern University and Agricultural and Mechanical College at Baton Rouge 1984 — 1988
ELECTRICAL ENGINEERING
AT&T September 1998 - Present
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1988 — 1994
Bachelor, Computer Science
AT&T Business AnalystEDS CorporationMarch 1999 - June 2001
Skills
ITIL, Co-location, Disaster Recovery, Troubleshooting, Management, Data Center, VoIP, WAN, Cisco Technologies, PMP, Computer Network..., Vendor Management, Switches, Managed Services, IP, Wireless, Telecommunications, T1, Network Design, MPLS, Unix
Education
Southern University and Agricultural and Mechanical College at Baton Rouge
Peoples Health November 2010 - Present
AT&T November 2008 - June 2010
Skills
Telecommunications, VoIP, Wireless, Call Centers, IP, Managed Services, Troubleshooting, MPLS, Cisco Technologies, Unified Communications, Vendor Management, Telephony
Education
University of Phoenix 2013 — 2015
Master’s Degree, Health/Health Care Administration/Management
Southern University and Agricultural and Mechanical College at Baton Rouge 2005 — 2008
Bachelor’s Degree, Social Work
Engility Corporation October 2000 - Present
AT&T 1999 - 2000
City and County of Denver 1995 - 1999
Skills
Project Management, Telecommunications, Help Desk Support, Software Installation, Requirements Analysis, Hardware Installation, Program Management, ITIL Certified, Infrastructure, IT Management, Project Planning, IT Service Management, Resource Management, Governance, Information Technology
Education
Southern University and Agricultural and Mechanical College at Baton Rouge
Bachelor of Science (B.S.), Electrical Engineering
AT&T August 2011 - Present
Capital One April 2010 - May 2011
Iberville Federal Credit Union June 2007 - October 2009
Dow Louisiana Federal Credit Union September 2003 - June 2007
Skills
Strategy, Training, Management, Team Building, Account Reconciliation, Networking, Public Speaking, PowerPoint, Microsoft Excel, Sales, Microsoft Office, Banking, Leadership, Strategic Planning, Customer Service, Process Improvement
Education
University of Phoenix 2010 — 2014
Master of Business Administration (MBA), Accounting and Business/Management
Southern University and Agricultural and Mechanical College at Baton Rouge 2000 — 2005
Bachelors of Science, Accounting
AT&T November 1976 - Present
Education
University of Phoenix 1999 — 2001
Masters, Organizational Management
Southern University and Agricultural and Mechanical College at Baton Rouge 1972 — 1975
Batchelor of Science, Business
AT&T December 2014 - Present
AT&T June 2013 - December 2014
Nissan of Keene November 2012 - May 2013
Life Solutions Group June 2012 - November 2012
AT&T Mobility November 2010 - June 2012
AT&T Mobility October 2008 - October 2010
Skills
Quotas, Wireless, Cellular Communications, Long Distance, M2M, Telecommunications, Direct Sales, Solution Selling, Customer Retention, Mobile Devices, Customer Experience, Life Insurance, Health Insurance, Long Term Care Insurance, Disability Insurance, Customer Satisfaction, Customer Service, Leadership, Management, Retail, Sales, Salesforce.com, Team Building
Education
Trident University International 2015 — 2016
Master of Business Administration (MBA), Finance, General
Southern Vermont College 2004 — 2008
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Ambit Energy,LP July 2009 - Present
Ambit Energy,LP April 2009 - Present
TELB and Associates January 2009 - Present
IPAS Group 2011 - 2011
Kaplan University 2007 - 2010
AISD helper 2007 - 2010
TELB and Associates 2003 - 2010
American Fast Tax 2005 - 2007
TOASTMASTERS TELECOMMICATION 1975 - 2000
AT&T 1970 - 2000
Skills
Computer Literate, Typing, Excel, Microsoft Word,...
Education
KAPLAN 2006 — 2012
B.S., HUMAN RESOURCES
Southern University at New Orleans 1960 — 1965
B.S., MATHEMATICS
AT&T January 2014 - Present
First Financial Accounting & Consulting Co. November 2012 - Present
Salsbury's Dodge City August 2008 - Present
LA Workforce Commission September 2006 - August 2008
ARAMARK February 2004 - September 2006
Skills
Accounting, Microsoft Excel, Microsoft Word, Microsoft Office, SAP, PowerPoint, Accounts Receivable, Accounts Payable, Customer Service, Data Entry, QuickBooks, Financial Reporting, Outlook, Forecasting, Administrative..., Research, Management, Access
Education
University of Phoenix 2012 — 2014
Southern University and Agricultural and Mechanical College at Baton Rouge 2008 — 2011
Bachelor, Accounting
AT&T Photo EditorSouthern Digest2004 - 2007
New York Times Regional Media Group May 2006 - August 2006
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2004 — 2008
n/a, Mass Communications
Globe University May 2012 - Present
AT&T July 2009 - June 2012
Schwans August 2005 - July 2009
Skills
Marketing, Graphic Design, Sales, Sales Management, Sales Operations, E-commerce, Designs, Training, Troubleshooting, Inventory, Photoshop, Customer Service, Multi Tasking, Learning Quickly, Consulting, Microsoft Excel, Access, Sales Analysis, Friendly Personality, Social Media Marketing, Recruiting, Digital Marketing, Email Marketing, Marketing Research, Marketing Strategy
Education
Southwest Minnesota State University 2005 — 2010
Marketing
Southwest Minnesota State University
MBA
AT&T September 2012 - Present
All American Home Inspections, LLC September 2003 - Present
Time Warner Cable August 2001 - May 2005
Music Express February 1991 - September 2002
Skills
Security, Management Consulting, Real Estate, Compliance, Investigations, Risk Assessment, Supervisory Skills, Budgeting
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1976 — 1980
BS, Business Management
Plaquemine High School 1973 — 1975
High School Diploma, College Prep
K.O. Ts May 2010 - Present
FedEx Ground October 2008 - Present
AT&T January 2012 - November 2012
Electronic Arts (EA) February 2011 - December 2011
Skills
Customer Service, Network Security, Network Administration, Network Design, Software Engineering, Databases, Data Entry, Database Design, Microsoft Office, Microsoft Excel, Microsoft Word, Photoshop, PowerPoint, Problem Solving, Packaging, Web Development, Wordpress, Troubleshooting, Screen Printing, Vinyl Cutting, WordPress
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2009 — 2011
Bachelor of Applied Science (B.A.Sc.), Computer Science, 3.122
AT&T June 2014 - Present
Gordon Food Service July 2008 - May 2014
Aquael - Zhongshan May 2012 - September 2012
Youngstown State University May 2007 - May 2011
Skills
Piano Playing, Chinese culture, Chinese, Swimming, Music, Business, Food, Social Networking, Manufacturing, OEMs, Merchandising, Inventory Control, Microsoft Excel, Microsoft Word, Sales
Education
Wuyi University 2011 — 2012
Chinese Studies
Youngstown State University 2006 — 2011
Bachelor's degree, 3.0
Southwest University for Nationalities 2009 — 2010
Chinese, Chinese, 3.0
AT&T February 2014 - Present
AT&T April 2012 - February 2014
Smith Business Consultants 2011 - 2012
US Navy October 2001 - August 2002
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2002 — 2007
Mathematics
Milagros Home Health August 2011 - Present
AT&T May 1994 - July 1999
Education
Southwest Texas Junior College 2009 — 2012
Assosciate of Science in Registered Nursing, RN
State of Louisiana, Department of Children and Family Services June 1980 - Present
AT&T April 1984 - August 1987
International Paper September 1975 - March 1979
Education
Southern University at Shreveport 1981 — 1983
Plain Dealing High School 1960 — 1972
AT&T December 2011 - Present
ServiceMaster August 2001 - October 2011
Education
Southwest Tennessee Community College 2010 — 2013
The University of Tennessee at Chattanooga
AT&T August 2004 - Present
Skills
Customer Experience, Customer Service, Payments, Problem Solving, Sales Process
Education
University of Phoenix 2005 — 2007
N/A, Business Administration and Management, General
Southern University at New Orleans 1997 — 2003
N/A, Journalism
AT&T May 2006 - Present
Alltel Wireless May 2006 - 2011
Cedar Aircraft August 2000 - May 2005
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Strategic Planning, Budgets, Negotiation, Editing, Team Building
Education
Southern Utah University 1997 — 2003
Business Management, Accouning, Marketing, German
AT&T 1971 - 2005
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1960 — 1965
Bachelor of Arts (B.A.), Political Science and Government
AT&T March 2013 - Present
AT&T July 2008 - March 2013
Advanced Services Inc. December 2007 - July 2008
Skills
Telecommunications, Wireless, Solution Selling, Managed Services, Direct Sales, Sales Operations, Account Management, Unified Communications, Call Centers, VoIP, Salesforce.com, Customer Retention, Sales, Customer Satisfaction, Sales Process, Cold Calling, Mobile Devices, Customer Experience, Sales Management, MPLS
Education
Southwest Tennessee Community College 2012 — 2014
Bachelor of Business Administration (B.B.A.), Economics
Whitehaven High School 2001 — 2005
Diploma, Business Administration and Management, General