AT&T Company
AT&T List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at AT&T. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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82,295 AT&T employees in database. Find out everything there's to know about AT&T employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
AT&T Employees
AT&T November 2011 - Present
AT&T March 2000 - November 2011
CLS June 1995 - March 2000
Skills
Telecommunications, VoIP, Cisco Technologies, Wireless, IP, Managed Services, Data Center, Troubleshooting, Network Design, Switches, Unified Communications, TCP/IP, Cloud Computing, Telephony, Networking, Customer Satisfaction, Direct Sales, Solution Selling, Mobile Devices, Customer Retention, Customer Experience, Account Management, Sales Operations, Team Leadership, Customer Service, Management
Education
University of Phoenix 2008 — 2011
Bachelor's degree, Information Technology networking/telecommunications
University of Wisconsin-Milwaukee 1992 — 1995
52 credits, Computer Science
AT&T May 2013 - Present
AT&T June 2009 - May 2013
AT&T April 2007 - June 2009
ITT Technical Institute May 2008 - November 2008
Skills
Telecommunications, Customer Experience, Team Leadership, VoIP, Training, Training Delivery, Team Building, Networking, Telephony, Employee Training, Wireless, Leadership Development, Coaching, Performance Management, Ethernet, Product Management, Vendor Management, Organizational..., IP, Budgets, Business Analysis, Operations Management, Operational Efficiency, P&L Management
Education
University of Phoenix 2007 — 2008
MBA
University of Phoenix March 2010 - Present
AT&T November 2008 - March 2010
LMC Construction Inc. October 2005 - October 2008
United States Marine Corps October 1985 - October 2005
Skills
Honesty, Integrity, Tenacious, Team-oriented, Management, Operations Management, Aviation Operations, IT Operations, Team Leadership, Leadership Development, Information Technology, Information Systems..., Windows 7, Windows Vista, Windows XP Pro, Red Hat Linux, Mac OS X, MS Office Suite, HTML, XHTML, CSS, Java, Microsoft SQL Server, MySQL, Oracle SQL, Oracle Applications, MS Access, Adobe Dreamweaver, Adobe Photoshop, Corel Paintshop Pro, Information Security, OS X, Aviation, Leadership, Access, Training, Program Management, Military, Microsoft Office, Security, Aircraft, DoD, Operational Planning
Education
University of Phoenix 2014 — 2018
Doctor of Management, Organizational Leadership in information Systems and Technology
Western International University 2012 — 2013
Master of Science (M.S.), Information Systems Engineering, 4.0
University of Phoenix 2011 — 2012
Bachelor of Science (B.S.), Information Systems Security, 3.83
University of Phoenix 2010 — 2011
Associate of Arts (A.A.), Information Technology, 3.86
AT&T January 2009 - Present
AT&T December 2007 - December 2008
SBC Communications Ltd March 2004 - December 2007
Ameritech January 2003 - March 2004
Ameritech July 2000 - December 2002
Quality Telescom Inc., April 1999 - June 2000
TEKsystems July 1998 - March 1999
CompuServe June 1994 - July 1998
Skills
Cisco Technologies, Microsoft Office 2010, Innovation, Telecommunications, Networking, Windows Server, Disaster Recovery, Server Administration, VPN, Servers, Network Administration, Network Design, Technical Support, System Administration, Microsoft Exchange, Hardware, Routing, Testing, SDLC, Process Improvement, Project Management, Software Installation, Databases, Management, Troubleshooting, T1, Data Center, WAN, Switches, Product Innovation, TCP/IP protocols, BGPv4, IP, Wireless, TCP/IP, Microsoft Office
Education
University of Phoenix 1989 — 1989
Hilliard High School 1982 — 1985
High School Degree
Charter Business September 2013 - Present
McCuistion's Discounted Computer Services January 2000 - Present
Charter Communications October 2012 - September 2013
AT&T July 2011 - July 2012
Skills
Troubleshooting, Computer Hardware, Network Administration, Customer Service, Windows 7, Microsoft Office, Management, Teamwork, Social Media, Strategic Planning, Microsoft Word, Six Sigma, Leadership, Team Building, Customer Satisfaction, Networking, Outlook, Security
Education
University of Phoenix 2003 — 2005
Computer network systems administration, Computer Systems Networking and Telecommunications
Ritenour High 1998 — 2002
Diploma, Regular/General High School/Secondary Diploma Program
AT&T November 2007 - Present
AT&T January 2003 - November 2007
Skills
Corporate Training, Customer Service, Customer Support, Clerical Skills, Team Management, Call Centers, Customer Experience, Customer Retention, Customer Satisfaction, Marketing, Microsoft Excel, Microsoft Office, Negotiation, Sales, Team Building, Team Leadership, Telecommunications, Training, Employee Benefits, Vendor Management
Education
University of Phoenix 2004 — 2006
Bachelor of Science (BS), Business Administration and Management, General
Food for the Hungry, Inc. July 2010 - Present
Berendsen Fluid Power March 2009 - May 2010
AT&T September 2007 - October 2008
Skills
SQL, Microsoft Office, Microsoft SQL Server, Connectivity, Ubuntu, Mac, Data Analysis, Data Mining, Database Administration, Help Desk Support, Desktop Administration, Desktop Application..., Project Management, Project Planning, Communication Skills, Technical Writing, Technical Documentation, Troubleshooting, Internet Troubleshooting
Education
University of Phoenix 2010 — 2013
Associate's degree, Computer Programming/Programmer, General
Arizona Institute of Business and Technology 2004 — 2005
A+ Certification, Computer Installation and Repair Technology/Technician
Cox Communications June 2012 - Present
Cox Communications February 2007 - June 2012
AT&T November 1984 - November 2004
Skills
Coaching, Leadership, Call Center, Telecommunications, Program Management, Management, Training
Education
University of Phoenix 1998 — 2001
Bachelor of Science, Business Management
Union Bank January 2015 - Present
Citi September 2014 - December 2014
JPMorgan Chase & Co. October 2011 - June 2014
AT&T April 2009 - October 2011
Skills
Banking, Credit, Loans, Customer Service, Retail Banking, Financial Analysis, Mortgage Lending, Finance, Portfolio Management, Sales, Small Business..., Account Management
Education
University of Phoenix
Bachelor's Degree, Business Administration and Management, General
InterfaceSERVICES April 2004 - Present
De Boer September 2002 - August 2003
Tyco August 2001 - July 2002
AT&T August 1987 - March 2001
Olsten Staffing Services September 1986 - August 1987
Fred's Inc. June 1985 - September 1986
Skills
Expense Reports, Payroll, Administrative..., Data Entry, Software Documentation, Access, Lotus Notes, Invoicing, Training, Management, SAP, Budgets, Time Management, Project Management, Process Scheduler, Microsoft Excel, Accounting, Microsoft Office, Sales, Microsoft Word, Proposal Writing, Spreadsheets, Accounts Payable, Accounts Receivable, Administrative..., Team Building
Education
University of Phoenix 1997 — 2002
Bachelor's Degree, BA IN BUSINESS MANAGEMENT, GPA of 3.8
Cherokee High - Canton, GA 1981 — 1985
High School
AT&T February 2004 - Present
Providian Financial February 1999 - February 2003
Skills
Call Center, Telecommunications, Solution Selling, Direct Sales, Wireless, Customer Satisfaction, VoIP, Customer Experience, Team Leadership, Customer Service, Management, Product Management, Vendor Management, Unified Communications, Mobile Devices, Call Centers, Customer Retention, Sales Operations, Troubleshooting, CRM, Leadership, Integration
Education
University of Phoenix 2014 — 2017
Bachelor of Science (B.S.) in Business, Project Management, 3.5
HCT Packaging, Inc. June 2010 - Present
Mercury Insurance February 2008 - May 2009
AT&T February 2001 - October 2003
AT&T April 1999 - February 2001
AT&T April 1992 - April 1999
AT&T October 1991 - April 1992
AT&T December 1989 - October 1991
Skills
Invoicing, Accounts Receivable, Telecommunications, Customer Service, Cross-functional Team..., Training, Analysis, Project Management, Finance, Software Documentation, Call Centers, Program Management, SAP, Billing, Microsoft Office, Sales Operations, Forecasting, Account Reconciliation, Revenue Assurance, Sales Process, A/R Management, Sarbanes-Oxley Act, Business Process, Management, Customer Relations, Financial Reporting, Call Center, Supervisory Skills, EDI, QuickBooks, Negotiation, Cross-functional..., Financial Analysis, Billing Systems, Fraud, Lead Generation, Billing Solutions, Cosmetics, Packaging, Beauty Industry, Pricing, Teamwork, A/R analysis, Dispute Resolution, Credit Analysis, Volunteering, Human Resources
Education
Edison High School
University of Phoenix
AT&T June 1997 - Present
Skills
Management, Microsoft Excel, PowerPoint, Sales, Photoshop
Education
St. Anthony's High School 1989 — 1993
University of Phoenix
Thomson Reuters March 2013 - Present
AT&T June 2010 - January 2013
Fidelity Investments December 2005 - September 2008
Skills
Client Services, Customer Service, Customer Retention, Account Management, Sales, Direct Sales, Sales Process, Customer Satisfaction, Retention Management, Salesforce.com, Management, Client Rapport, Leadership, Stock Market, 401k, Retirement Planning, Advertising, Online Advertising, Cold Calling, Solution Selling, Strategic Planning, CRM, Lead Generation
Education
University of Phoenix 2001 — 2008
Bachelor of Business Administration (B.B.A.)
AT&T Business OwnerKids on the Move TransportationFebruary 2015 - Present
Skills
Telecommunications, Management, Team Leadership, Wireless, Call Centers, Vendor Management, Project Management, Leadership, Customer Satisfaction, Direct Sales, Unified Communications
Education
University of Phoenix 2006 — 2010
BSBM, Business, Management, Marketing, and Related Support Services
General Monitoring Services July 2010 - Present
AT&T April 1984 - July 1998
Pacific Telephone September 1979 - March 1984
Education
University of Phoenix 1992 — 1995
Bachelor of Arts (BA), Business Administration and Management, General
John F Kennedy High School 1974 — 1977
High School diploma
Configure, Inc. June 2005 - Present
AT&T October 1999 - June 2005
WorldCom September 1997 - October 1999
Skills
Telecommunications, VoIP, Vendor Management, Telephony, Cloud Computing, Managed Services, Data Center, Troubleshooting, IP, Wireless, Networking, Ethernet, Virtualization, MPLS, WAN, Network Design, Unified Communications, VPN, Switches, Solution Selling, Routing, Routers, Network Security, Network Engineering, Network Architecture, LAN-WAN, Cisco Technologies
Education
University of Phoenix 2000 — 2007
Bachelor of Science, Business Administration
AT&T June 2011 - Present
AT&T January 2010 - June 2011
AT&T July 2003 - December 2009
AT&T August 2002 - June 2003
AT&T January 1998 - July 2002
Skills
Planning, Conferences, Marketing Management, Team Building, Event Management, Competitive Analysis, Leadership, Management, Program Management, Product Management, Strategic Partnerships, Trade Shows, Project Planning, Solution Selling, Telecommunications, Events, Product Marketing, Mobile Devices, Strategy, Marketing Communications, Market Research
Education
University of Phoenix
Bachelor of Science
New York Institute of Art & Design 2013 — 2013
Interior Design Certification
Varia Systems, Inc. January 2015 - Present
CCCI April 2014 - January 2015
AT&T October 2013 - December 2014
Wells Fargo January 2008 - October 2013
Skills
Retail Banking, Networking, Computer Hardware, LAN-WAN, Management, Technical Support, Troubleshooting, Servers, Business Analysis, Telecommunications, Integration, Fiber Optics, Team Building, Customer Service, Data Center, Microsoft Office, Security, Solution Selling
Education
University of Phoenix 2011 — 2013
Associate's degree, Information Technology, 3.6
Rockwell Collins April 2012 - Present
Atlanta BDPA 2014 - 2014
Aerotek Aviation Engineering April 2012 - April 2013
AT&T January 2001 - October 2011
BellSouth & NBC News August 1998 - January 2001
Applied Technical Services, Inc. August 1997 - September 1998
US Navy July 1989 - June 1997
Skills
Electronics, Switches, Software Documentation, Testing, Telecommunications, Team Leadership, Customer Service, Microsoft Office, Leadership, Networking, Troubleshooting
Education
University of Phoenix 2003 — 2015
Bachelor's Degree, Information Technology
US Navy Electronics “A” School 1989 — 1990
Petty Officer Third Class Electronics Technician
greenwood high school
Jake's Custom Pro Shop LLC April 2013 - Present
Barnett Engineering & Signaling Laboratories LLC June 2012 - April 2013
Barnett Engineering & Signaling Laboratories LLC January 2009 - June 2012
Northrop Grumman Corporation June 2002 - November 2008
TASC, Inc. April 2001 - June 2002
TASC, Inc. October 2000 - April 2001
AT&T June 1998 - October 2000
United States Air Force June 1989 - July 1998
Skills
System Testing, Testing, Test Planning, Test Management, System Integration..., Integration Testing, Test Strategy, ELINT, SIGINT, Space Systems, Intelligence Analysis, SATCOM, Training, DoD, DoDAF, Top Secret, Air Force, Aquisition, Security Clearance, Information Assurance, Configuration Management
Education
University of Phoenix 2006 — 2008
Master of Business Administration (MBA), Business Administration and Management, General, 3.8
University of Phoenix 2003 — 2006
Bachelors of Science, Business Administration, Business Administration, Management and Operations, 3.8
LAKANA March 2012 - Present
RedBrick Health June 2011 - March 2012
The Toro Company September 2010 - May 2011
CPP, Inc. December 2009 - June 2010
CPP, Inc. June 2006 - December 2009
CPP, Inc. February 2005 - May 2006
AT&T October 1998 - June 2004
Skills
Quality Center, VSS, Visual Studio, Visio, Microsoft SQL Server, Oracle, Visual Basic, LoadRunner, HTML, JIRA, QTP, ASP.NET, SharePoint, Databases, C++, SoapUI, MongoDB, Tortoise SVN, XML, JSON, User Acceptance Testing, Testing, Test Planning, HP Quality Center
Education
MN School of Business/Globe University 2011 — 2014
Bachelor of Science (B.S.), Criminal Justice
University of Phoenix 2009 — 2011
MBA, Business Administration
University of Phoenix 2004 — 2009
BSIT, Information Technology
ATT August 1998 - Present
Sam & Libby Shoes 1997 - 1998
Survey Center 1996 - 1997
Skills
Direct Sales, Sales Management, Sales, Wireless, Telecommunications, B2B, Leadership, Business Development, Retail, Team Leadership, Management, Account Management, Selling, Customer Retention, Recruiting, Training
Education
University of Phoenix 2012 — 2015
AT&T December 2013 - Present
Computer Sciences Corporation August 2005 - December 2013
Northrop Grumman Corporation January 2001 - January 2005
TRW 1996 - 2001
United States Air Force January 1982 - January 1986
US Army January 1978 - January 1981
Skills
Integration, Cisco Technologies, Program Management, Software Documentation, Networking, Network Security, Security, Information Technology, Data Center, Telecommunications, Project Planning, Disaster Recovery, Troubleshooting, IP, SDLC, Network Engineering, Technical Support, WAN, VMware, Hardware, Network Architecture, Management, Analysis, Access, Computer Hardware, Active Directory, Project Management, Software Installation
Education
University of Phoenix 2000 — 2003
bachelors in computer science, System, Networking, and LAN/WAN Management/Manager
ATT September 2004 - Present
University of Phoenix 2005 - 2012
Whataburger January 2002 - November 2004
W Harris GSC January 2000 - November 2002
army civilian service January 1998 - April 2001
Skills
Customer Satisfaction, Project Planning, Project Management, Training, Forecasting, Budgets, Analysis, Sales, Human Resources, Customer Service, Sales Operations, Sales Management, Employee Training, Advertising, Accounts Payable, Accounts Receivable, Invoicing, Office Management, Microsoft Office, Negotiation, PowerPoint, Strategic Planning, Team Leadership
Education
University of Phoenix, Santa Teresa NM 2011 — 2012
Master of Business Administration (MBA), Business Administration and Management, General, 3.8
University of Phoenix,Santa Teresa NM 2010 — 2011
Master's degree, Criminal Justice/Police Science, 3.7
University of Phoenix 2004 — 2007
Bachelor of Applied Science (BASc), Human Services, General
AT&T Mobility August 2011 - July 2014
AT&T October 2008 - August 2011
AT&T May 2005 - October 2008
Skills
Customer Satisfaction, Customer Relations, Customer Retention, Customer Experience, Customer Service, Sales, Sales Management, Sales Operations, Direct Sales, Sales Presentations, Retail Sales, Marketing, Social Media Marketing, Social Media, Employee Training, Training, Public Speaking, Motivational Speaking, Conference Speaking, Positive Behavior..., Positive Work..., Positive Employee..., Positive Discipline, Telecommunications, Wireless, Account Management, Sales Process, Solution Selling, Mobile Devices, Photography, Digital Photography, Business Development, Retail, Quotas, B2B
Education
University of Phoenix 2005 — 2009
BS, Marketing
Wenatchee High School 1988 — 1992
Graduated, General High School with emphasis on photography
Vonage Business Solutions May 2015 - Present
AT&T October 2012 - December 2014
AT&T October 2011 - November 2013
AT&T July 2010 - October 2011
AT&T December 2008 - July 2010
Verizon Business November 2007 - April 2008
AT&T October 2005 - November 2007
BellSouth May 2004 - February 2005
BellSouth June 2000 - May 2004
Skills
Telecommunications, VoIP, MPLS, Wireless, Troubleshooting, Ethernet, T1, Networking, Project Management, Solution Selling, UMTS, IP, Integration, ATM networks, Managed Services, LTE, Unified Communications, Call Centers, Frame Relay, Pre-sales, LAN-WAN, TDM, Provisioning, SIP Trunking, Risk Management, Computer Network..., Network Design, Project, Agile Methodologies, Scrum, Small Cell
Education
University of Phoenix 2013 — 2016
Bachelor's Degree, Business of Science Management - Specializing in Project Management, 3.6
AT&T November 2013 - Present
Consultis July 2013 - August 2013
The Centech Group March 2013 - June 2013
TASC Inc. August 2010 - December 2012
CSC February 2009 - July 2010
SAIC December 2009 - February 2010
Macaulay Brown Inc September 2008 - December 2009
US Navy January 1989 - August 2008
Skills
Information Security, Certified Ethical Hacker, Linux+, Archsight Analyst, Electronics Technician, CEH, Training, Network Security, Network Design, Cable plant Design, Firewalls, DIACAP, Identity Management, IPS, Web Application Security, Network Administration, Information Assurance, VPN, Application Security, Security Awareness, Security+, CCNA, Data Security, IT Audit, CompTIA, NIST, Penetration Testing, Security Architecture..., Incident Response, IDS, PCI DSS, Security Audits, Security Policy, DoD, Wireshark, Vulnerability Management, Cryptography, FISMA, Security Management, Juniper, Information Security..., Vulnerability Assessment, Security Clearance, Computer Security, VMware, SIEM, Active Directory, ISO 27001, Vulnerability Scanning, Computer Forensics
Education
University of Phoenix 2009 — 2010
Master of Information Systems Management, Information Technology
University of Phoenix 2005 — 2009
BS of Iformation Technology, Information Technology and Information Systems Security
Elite Envisions August 2014 - Present
AT&T November 2013 - July 2014
Ernst & Young March 2013 - November 2013
Key Corp. August 2008 - August 2009
Skills
Communication Skills, Organizational skills, Excellent Telephone..., Administrative Skills, Administrative Work, Functional Capacity..., Patient Education, Physical Therapy, Outpatient Orthopedics, Customer Service, Healthcare Information..., Social Networking, Management, Time Management, Data Entry, Fundraising, Microsoft Word, Training, Data Analysis, Leadership, Budgets, Call Centers, Coaching, Marketing, Team Building, Leadership Development, Public Speaking, Strategic Planning, Event Planning, Social Media, Sales, Small Business, Public Relations, Program Management, Nonprofits, Social Media Marketing, Microsoft Office, Microsoft Excel, PowerPoint, Marketing Strategy, Event Management, Entrepreneurship, Process Improvement, Online Marketing, New Business Development, Research, Sales Management, Account Management, Negotiation, Marketing Communications
Education
Argosy University 2011 — 2017
Bachler of Science, Psycology, 2.8
University of Phoenix 2010 — 2011
Health Administration, Human Services, General, 3.5
National College of Business and Technology 2005 — 2008
Associates Degree, Health Administration/Medica Asst., 3.0
Integra February 2011 - October 2015
AT&T August 2005 - December 2010
AT&T May 1996 - August 2005
Skills
Building Relationships, Customer Service, Customer Satisfaction, Telecommunications, Project Management, Account Management, MPLS, Managed Services, VoIP, Microsoft Excel, Microsoft Office, Microsoft Word, SIP, Salesforce.com, CRM, Lync
Education
University of Phoenix 1993 — 1995
Bachelors, Business Administration and Management
London Bridge Resort January 2015 - Present
Havasu for Youth April 2009 - Present
Murphy Broadcasting November 2007 - February 2009
Frontier Communications/Citizens November 2005 - September 2007
GE Money August 1999 - October 2005
AT&T 1993 - 1997
USA 800 1995 - 1996
Skills
Leadership, Management, Customer Service, Sales, Team Building, Process Improvement, Strategic Planning, Public Speaking, Call Centers, Public Relations, Account Management, Advertising, Budgets, Call Center, Cross-functional Team..., Event Management, Event Planning, Fundraising, Leadership Development, Marketing, Marketing Communications, Marketing Strategy, Microsoft Office, Negotiation, New Business Development, Nonprofits, Outlook, Program Management, Project Management, Sales Management, Social Media, Social Media Marketing, Social Networking, Team Leadership, Training, Customer Satisfaction
Education
University of Phoenix
Sprint Nextel August 2010 - Present
AT&T June 2006 - August 2010
Select Office Solutions May 2006 - June 2006
Mariners Church May 2005 - May 2006
Sprint October 1991 - July 2004
Sprint 1992 - 1996
Skills
Project Planning, Management, Program Management, Project Management, Leadership, Telecommunications, PMP, Organizational..., Analysis, Wireless, Service Delivery, Sales, Account Management, Troubleshooting, Direct Sales, Service Assurance, Integration, Business Process, Mobile Devices, Technical Support, Team Leadership, VoIP, Professional Services, Time Management, Managed Services
Education
Keller Graduate Management School 2010 — 2013
MBA with an Information Systems Management Certificate
University of Phoenix 1993 — 1995
BSBA
University of Phoenix 1987 — 1995
BSBA, Business Administration
Mobridge High School 1984 — 1987
High School
AT&T March 2013 - Present
Utiliquest December 2005 - March 2013
Skills
Quality Assurance, Troubleshooting, Software Documentation, Project Planning, Utility Locator, Team Leadership, Quality Control, Networking, A/V Installation, Audio Engineering, Process Improvement, Auditing, Testing, Operations Management, Training, Customer Service, Strategic Planning, Leadership, VoIP, Management
Education
University of Phoenix 2015 — 2019
Bachelor's degree, Cisco (CCNA)
Chaffey High School 1999 — 2003
Diploma, High School/Secondary Diplomas and Certificates
AT&T September 2011 - Present
AT&T August 2008 - September 2011
Skills
Six Sigma, Telecommunications, Call Centers
Education
University of Phoenix 2010 — 2012
Master of Business Administration (M.B.A.)
University of Phoenix 2004 — 2006
Bachelor of Science (B.S.), Business Administration, Management and Operations
AT&T May 2006 - Present
Skills
VoIP, Network Security, Vendor Management, Data Center, WAN, Telecommunications, Cloud Computing, Wireless, Switches, MPLS, IP, Cisco Technologies, Network Design, Unified Communications, Network Architecture, Disaster Recovery, Ethernet
Education
University of Neckarsulm, Germany 1996 — 2000
Associate's degree
University of Phoenix 1996 — 2000
Information Technology
Comcast March 2014 - Present
Comcast October 2009 - Present
(ADM) Archer Daniels Midland August 2008 - August 2009
(ADM) Archer Daniels Midland November 2006 - August 2009
TX Dept of Family and Protective Services December 2005 - October 2006
TX Dept of Insurance, Division of Worker’ Compensation March 2004 - December 2005
Reebok Intl. Ltd. Distribution March 2003 - December 2003
AT&T February 2000 - October 2002
TX Dept of Human Services December 1994 - January 2000
Skills
Call Centers, Customer Satisfaction, Customer Retention, Customer Experience, Customer Service, Troubleshooting, Data Entry, Workforce Management, Outlook, Technical Support, Telecommunications, Microsoft Office, Telephone Skills, Training, Time Management, Team Leadership, Microsoft Excel, Human Resources, Sales, Employee Relations
Education
University of Phoenix 2009 — 2011
Associate of Arts (AA), Human Resources Management and Services, 3.77
YP November 2012 - Present
AT&T Advertising Solutions November 2010 - October 2012
AT&T July 1993 - October 2010
Pacific Bell Directory December 1990 - June 1993
Skills
Payroll, Credit, Loss Prevention, Coaching, Problem Solving, Customer Service, Sales Compensation, Management, Training, Employee Training, Customer Experience, Performance Management, Sales, Strategic Planning, Sales Management, Analysis, Recruiting, Sales Operations, Customer Satisfaction, Leadership Development, Customer Retention
Education
University of Phoenix 1997 — 1999
BS, BUSINESS
AT&T February 2014 - Present
Computer Sciences Corporation 2003 - Present
Motorola September 2000 - June 2003
Skills
ITIL, IT Strategy, IT Service Management, Networking, Customer Service, Service Delivery, Vendor Management, IT Management, IT Outsourcing, Data Center, Integration, Cloud Computing, IT Operations, Management, Disaster Recovery
Education
University of Phoenix
MBA, Technology Mgt
Bank of America April 2014 - Present
AT&T October 2012 - April 2014
Credit Acceptance October 2009 - August 2012
Allegiant Air October 2006 - March 2009
Eldorado Resorts January 2005 - May 2006
Trafficpower.com May 2003 - January 2005
Skills
Customer Service, Data Entry, Call Center, Microsoft Excel, Accounting, Call Centers, Customer Satisfaction, Payroll, Telephone Skills, Training, Fax, Software Documentation, Microsoft Word, Microsoft Office, Sales
Education
University of Phoenix 2015 — 2019
Bachelor’s Degree, Elementary Education and Teaching
Las Vegas College 2001 — 2003
Medical Assisting Diploma, Medical Assistant
Molina Healthcare March 2015 - Present
MMM Holdings Inc September 2013 - February 2015
Claro Puerto Rico December 2011 - October 2012
AT&T August 2008 - August 2010
Skills
Training, Management, Healthcare, Call Centers, Computer Proficiency, Microsoft Word, Microsoft Office, Ordering Office Supplies, Office orientated, Insurance Claims, Claims Resolution, Claims Handling, Call Routing, Technical Support, Customer Service, Leadership, Microsoft Excel, PowerPoint, Public Speaking, Sales, Strategic Planning, Team Building, Teamwork
Education
University of Phoenix
Bachelor of Public Relationship, Public Relations, Advertising, and Applied Communication
AT&T July 2007 - Present
Education
University of Phoenix 2011 — 2016
Associate's degree, Business, Management, Marketing, and Related Support Services
AT&T December 1998 - Present
Skills
Microsoft Office, Telecommunications, Customer Service, Project Management, Management
Education
University of Phoenix 2010 — 2012
Business Managment , Project Management
American Express October 2013 - Present
New Horizons Computer Learning Centers April 2013 - July 2013
At&t March 2009 - April 2013
Citi October 2007 - February 2009
Blue Cross Blue Shield of Florida August 2006 - May 2007
Skills
Information Technology, Microsoft Technologies, Cisco Technologies, Business Development, Military Training, Solution Selling, Managed Services, Account Management, Unified Communications, Telecommunications, Sales Operations, Direct Sales, Training, Management, Sales, Sales Process, Troubleshooting, Call Centers, Networking, Interviews, New Business Development, Cloud Computing, Customer Retention, Servers, Cold Calling, Vendor Management, Analysis
Education
University of Phoenix
Bachelor of Science (BS), Information Technology
SEQR August 2015 - Present
Bank of America April 2014 - July 2015
AT&T October 2013 - January 2014
TD Bank Group July 2011 - September 2013
US Army August 2009 - February 2012
International Bank of Commerce November 2008 - February 2010
US Army April 2003 - June 2007
Skills
Financial Analysis, Equities, Operations Management, Risk Management, Cross-functional Team..., Management, Negotiation, Derivatives, Budgets, Microsoft Excel, Business Development, Project Management, Project Planning, Investments, Business Planning, Finance, Leadership, Microsoft Word, Portfolio Management, Business Strategy, Sales, Program Management
Education
University of Phoenix 2012 — 2013
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
University of Phoenix 2007 — 2011
Bachelor of Science, Business-Finance
Kroger February 2015 - Present
Essilor November 2013 - February 2015
UnitedHealthcare 2012 - 2013
AT&T 2000 - 2011
Skills
Call Center, Management, Project Management, Employee Relations, Workforce Management, Training, Staff Development, Benefits Administration, Financial Management..., Human Resources, Interviews, Customer Service, Employee Benefits, Training Delivery, Leadership Development, Customer Experience, Hiring, Employee Engagement, Coaching, Employee Training, Networking, Insurance, Team Building, Team Leadership, Union Negotiations &..., Administrative Support, Recruiting/Selection, Screening, Recruiting, Call Centers, Process Scheduler, Policy, Budgets, Invoicing, Customer Satisfaction, Data Entry, Time Management, Administration, Customer Retention, Leadership, Event Planning, Microsoft Word, Microsoft Office, Public Speaking, PowerPoint, Research, Process Improvement, Administrative...
Education
University of Phoenix
Human Resource Management Certification Program, Human Resources Management/Personnel Administration, General
University of Phoenix
Bachelor of Science, Management
AT&T Mobility March 2012 - February 2015
Wells Fargo September 2011 - March 2012
AT&T October 2008 - September 2011
Catherines October 2006 - October 2008
dollar tree January 2006 - October 2006
Skills
Sales, Direct Sales, Customer Service, Customer Satisfaction, Retail Sales, Customer Experience, Sales Operations, Customer Retention, Account Management
Education
University of Phoenix 2014 — 2016
Bachelor of Arts (B.A.), Psychology
University of Phoenix 2012 — 2014
Associate's degree, Psychology
Chilton Co High 2001 — 2005
Diploma, Advanced Diploma
GE Capital November 2014 - Present
IBM October 2014 - November 2014
IBM October 2011 - March 2014
Comerica Bank February 2011 - October 2011
Comerica July 2005 - February 2011
DTE Energy/Strategic Staffing March 2005 - July 2005
Wayne State University January 2003 - January 2005
AT&T February 1995 - January 2003
Mazda North American Operations 1988 - 1995
Skills
Planning, PMO, Program Management, Risk Management, Process Improvement, Business Analysis, Business Management, Strategic Planning, Team Building, Process Engineering, Banking, Financial Analysis, Change Management, Vendor Management, Business Strategy, Requirements Analysis, Management Consulting, Product Management, New Business Development, Operations Management, Negotiation, Contract Negotiations, Analytics, Performance Management, Analysis, Compliance, Data Warehousing, IT Strategy, Budgeting, Business Process..., Business Process, Business Intelligence, Proposal Writing, Strategy Development, Business Planning, Sales Management, Budgets, Project Planning, Relationship Management, Management, Disaster Recovery, Strategy, Governance, Project Portfolio..., Executive Management, Organizational..., Leadership, Project Management, Consulting, Cross-functional Team...
Education
University of Phoenix
MBA, Global Management
Wayne State University
BA, Interdisciplinary Studies
Steven’s Institute of Technology Management
Masters Certificate, Project Management
Wireless Infrastructure Services August 2013 - Present
Communications Infrastructure Corporation January 2012 - August 2013
Inland Valley Construction January 2011 - January 2012
Wireless Infrastructure Services August 2009 - December 2010
AT&T 2005 - 2009
Cingular Wireless 1999 - 2005
Pacific Bell Mobile Services 1995 - 1999
Raytheon -Range Systems and Engineering 1994 - 1995
Skills
Telecommunications, Wireless, GSM, Project Management, Transmission, CDMA, IP, Cellular Communications, Microwave, 4G, Backhaul, RF Engineering, UMTS, T1, Integration, WiMAX, RF, Ethernet, RAN, Troubleshooting, Cabling, VoIP, SS7, WiFi, Antennas, Fiber Optics, Computer Network..., Optical Fiber, Network Design, 2G
Education
University of Phoenix 2002 — 2004
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Righetti High School, Santa Maria, CA 1982 — 1986
AT&T January 2013 - Present
AT&T December 2007 - Present
Skills
Telecommunications, Wireless, Sales, Management, Leadership, Direct Sales, Customer Service
Education
University of Phoenix
Bachelor's degree, Business Administration and Management, General
AT&T May 2014 - Present
Liberty Global September 2012 - May 2014
Alaska Communications April 2011 - August 2012
Visionary Integration Professionals (VIP) October 2011 - March 2012
Kiefer Consulting April 2009 - July 2011
Douglas Wells Consulting December 2008 - April 2009
NetCracker Technology February 2008 - December 2008
Pacific Crest Technology August 2006 - February 2008
Jacobs Rimell August 2004 - November 2005
Skills
Integration, PMP, Open Source Software, Program Management, Telecommunications, Project Management, Agile Methodologies, Change Management, Requirements Analysis, Leadership, Solution Architecture, Service Delivery, Software Development, SharePoint, Scrum, Strategy, Microsoft SQL Server, Project Planning, Business Process, IT Service Management, Outsourcing, Vendor Management, Management, Process Improvement, CRM, Analysis, IT Strategy, Software Project..., SDLC
Education
University of Phoenix 2000 — 2006
Rio American High School 1976 — 1980
AT&T October 1996 - Present
Skills
Telecommunications, Program Management, Managed Services, Process Improvement, Cross-functional Team...
Education
University of Phoenix 2003 — 2005
Master of Science (M.S.), Computer and Information Systems, 3.62
University of Phoenix 2002 — 2003
Bachelor of Science (B.S.), Information Technology - Teleccommunications, 3.82
AT&T January 2013 - Present
AT&T September 2008 - December 2012
AT&T August 2007 - September 2008
Skills
Telecommunications, Wireless, Sales, Customer Satisfaction, Team Leadership, Customer Service, Mobile Devices, Direct Sales, Leadership, Customer Experience, Account Management, Customer Retention, Managed Services, Solution Selling, Product Management, Training, Networking, Sales Management, Troubleshooting, Sales Operations, Sales Process, Management, Sales Presentations, Team Building
Education
University of Phoenix 2010 — 2012
Bachelor's degree, Management
Communications Connectivity Solutions, Inc. August 2012 - Present
Communications Connectivity Solutions, Inc. March 2005 - Present
AT&T October 2007 - May 2012
Skills
Project Management, Integration, Fiber Optics, Visio, Unified Communications, Cabling, Wireless, Telecommunications, VoIP, Optical Fiber, Managed Services, Network Design, Analysis, CCTV, Cisco Technologies, LAN-WAN, Telephony, Program Management, Vendor Management, Troubleshooting, IP, Engineering, Solution Selling, Security, Data Center, Product Management, Technical Writing, Network Engineering, Project Portfolio..., MS Project, Account Management, PMP, Structured Cabling, Video Conferencing, Networking, Ethernet
Education
University of Phoenix 1999 — 2001
MAOM, Organizational Management, 4.0 GPA
University of Phoenix-Southern California Campus 1996 — 2001
Bachelor's of Science, Business Management
Tyco Integrated Security April 2010 - Present
AT&T August 2007 - October 2009
Skills
Security, CCTV, Call Centers, Troubleshooting, Customer Satisfaction, Cabling, Loss Prevention, Customer Service, Security+, Salesforce.com, Customer Retention, Technical Support, Direct Sales, Networking, Account Management
Education
University of Phoenix 2014 — 2017
Bachelor's Degree, Accounting and Business/Management
Warren Central High School 1999 — 2003
academics honors, Academic honors
INS, Integrity Network Services March 2014 - Present
Arizona Public Services (APS) June 2010 - March 2014
Accuvant October 2007 - August 2009
eTelecare February 2007 - September 2007
Dimension Data August 2006 - February 2007
DHL August 2003 - August 2006
Cable & Wireless October 1999 - April 2001
Alliant Foodservice, Inc. June 1996 - October 1999
AT&T May 1982 - 1992
Skills
Vendor Management, PMP, PMO, Integration, ITIL, IT Management, Program Management, Data Center, Process Improvement, Project Management, Project Portfolio..., SDLC, Visio, Business Analysis, IT Service Management, Security, MS Project, Disaster Recovery, Requirements Analysis, Software Project..., Telecommunications, IT Strategy, SharePoint, Management, Business Process, Requirements Gathering, Information Technology, Business Process..., Network Security, Infrastructure, IT Operations, Enterprise Architecture, Project Planning, Information Security, Risk Management, Resource Management, Cloud Computing, Team Building, Change Management, Solution Architecture, Business Intelligence, Agile Project Management, Networking, Service Delivery, VoIP, Governance, Strategy, Leadership, Firewalls, Outsourcing
Education
University of Phoenix 2010 — 2012
MBA, Management Information Systems, 3.50 GPA
University of Phoenix - BS Project Management 1996 — 2000
BS in Project Management, Project Management - PMI PMBOK, GPA 3.95
University of Phoenx - BS Business Info Systems 1996 — 2000
BS in Information Systems, Business information systems, B+ @ 3.50 GPA
Trimble September 2015 - Present
American Airlines September 2013 - September 2015
PrimeLending September 2012 - August 2013
PrimeLending December 2011 - September 2012
TH Enterprises October 2010 - December 2011
AT&T December 2008 - August 2010
AT&T January 2007 - December 2008
2Wire January 2005 - December 2006
Skills
Salesforce.com..., Salesforce.com..., Salesforce.com..., Salesforce Training, SharePoint, Technical Support, Troubleshooting, JavaScript, HTML, Microsoft SQL Server, Windows Server, CSS, Visio, Joomla, Adobe Creative Suite, Hardware Support, Active Directory, Integration, Management, Cloud Computing, Web Development, Salesforce.com, Customer Service, Project Management, Microsoft Office, Leadership, Network Administration, Training, VPN, Software Documentation, Windows, CRM, Agile Methodologies
Education
University of Phoenix 2010 — 2012
Bachelor of Science, Information Technology
High Tech Institute 2002 — 2003
AS, Computer Programming
Floyd's 99 Barbershop May 2015 - Present
ProBuild Holdings December 2011 - May 2015
Stryper 2008 - 2015
Stryper 2008 - 2015
The Reed Group March 2011 - November 2011
Quiznos April 2004 - January 2011
Money Max 2002 - 2004
AT&T February 2002 - November 2002
Rhythms Net Connections 1999 - 2002
Law Firm of Salas & Salas, LLC 1996 - 1999
Skills
Real Estate, Real Estate Transactions, Leases, Legal Writing, Legal Research, Lease Administration, Management, Corporate Law, Negotiation, Analysis, Training, Litigation, Contract Negotiation, Legal Compliance, Outlook, Human Resources, Mergers & Acquisitions, Microsoft Office, Employment Law, Commercial Real Estate, Contract Management, Property Management, FMLA, Notary Public, Public Speaking, PowerPoint, Lexis, Database Administration, Legislation, Landlords, Sales, Facilities Management, Corporate Real Estate, Lease Negotiations, Commercial Leasing, Tenant, Legal Documents, Land Acquisition, Real Estate Negotiation, Legislative Analysis, Legislative Research, Office Management, CPR Certified, Fire Safety
Education
University of Phoenix 2000 — 2004
Bachelor of Applied Science (B.A.Sc.), Computer Information Systems
El Paso Academy of Real Estate 1996 — 1997
Certificate, Real Estate
El Paso Community College 1994 — 1996
Associates, Paralegal
Merck June 2010 - December 2013
AT&T July 1987 - January 2006
AT&T 1987 - 2006
Skills
Analytics, Master Data Management, Leadership, Process Design, Vendor Management, Cross-functional Team..., Strategic Sourcing, Six Sigma, Business Process..., Change Management, Business Analysis, Process Improvement, ERP, SAP, Business Strategy, Process Engineering, Program Management, Consulting, Business Intelligence, Financial Analysis, Data Analysis, Business Process, Project Portfolio..., Analysis, Forecasting, Strategy, Management Consulting, Business Analytics, Competitive Analysis, Pharmaceutical Industry, CRM, Data Management, Project Management
Education
University of Phoenix 2008 — 2012
Bachelor's degree, International Business
AT&T June 1999 - Present
Kaiser Permanente IT March 1996 - June 1999
Skills
CCIE R&S, CCIE Security, Network Design, Juniper, WAN, OSPF, CCIE, Routing, BGP, Network Architecture, CCNP, Cisco Technologies, MPLS, Cisco Call Manager, VoIP, Cisco IOS, Network Security, QoS, Cloud Computing
Education
University of Phoenix 2010 — 2014
Doctor of Education (Ed.D.), Education/Teaching of Individuals with Specific Learning Disabilities
University of Phoenix 2005 — 2007
Master of Business Administration (M.B.A.)
University of Phoenix 1997 — 1999
Bachelor's degree, Information Technology
AT&T January 2014 - Present
United States Postal Service November 2012 - April 2013
Harris Corporation November 2004 - October 2011
VAXCOM Services, Inc. July 2003 - October 2004
White House Communications Agency October 1991 - October 2003
Skills
Satellite Communications, Troubleshooting, Systems Engineering, Telecommunications, Government Contracting, Information Assurance, VoIP, Security, Security Clearance
Education
University of Phoenix 2010 — 2012
BS, Management
AT&T
Skills
Direct Sales, Unified Communications, Team Building, Telecommunications, Team Leadership, Account Management, Marketing, Microsoft Office, Social Media, Strategic Planning, Call Centers, Customer Service
Education
universidad del sagrado corazon 1985 — 1991
ba, comunicacion
university of sacred heart 1985 — 1991
ba, communications
University of Phoenix
Master of Business Administration (MBA)
Advanced Research Center, Inc. January 2003 - Present
AT&T 1999 - 2003
Bristol-Myers Squibb 1995 - 1999
Schering-Plough 1989 - 1995
Skills
Segmentation, Forecasting, Customer Insight, Market Research, Consumer Products, Marketing Management, Market Analysis, Marketing Research, Market Planning, Competitive Analysis, Marketing, Brand Management, Brand Equity, Trade Marketing, Shopper Marketing
Education
University of Phoenix 2001 — 2003
MBA, Marketing
University of Puerto Rico-Rio Piedras 1981 — 1986
Bachelor's degree, Accounting
Aprendi a Quererme October 2011 - Present
ISLACOOP June 2004 - Present
AT&T March 1999 - May 2004
Skills
Financial Analysis, Financial Modeling, Strategic Financial..., Managerial Finance, Mergers, Finance, Telecommunications, Business Strategy, Strategic Planning, Corporate Finance, Risk Management, Business Analysis, Leadership, Business Planning, Credit
Education
University of Phoenix-Puerto Rico Campus 2002 — 2003
Master of Business Administration (MBA), Business Administration and Management, General
Universidad Interamerica de Puerto Rico Inc. 1993 — 1998
Bachelor of Business Administration (BBA), Accounting
AT&T Mobility January 2010 - Present
AT&T January 2010 - Present
AT&T December 2005 - Present
ATT June 2000 - Present
Bell Wireless January 1997 - Present
ATT December 1996 - Present
Honda Sales September 1996 - Present
Skills
Wireless, Network Administration, Testing, Architecture, Technical Writing, T1, Frame Relay, Voice Mail, Telecommunications, BMC Remedy, VoIP, Switches, Network Engineering, Wireless Networking, VPN, IP, Call Center, Data Center, UMTS
Education
University of Phoenix
Bachelor of Science (BS), Business Administration and Management, General
University of Phoenix
Master of Business Administration (MBA), Business Administration and Management, General
Accounting Principals August 2015 - Present
Extension Express, Inc November 2011 - May 2014
Southland Graphics June 2010 - January 2011
AT&T October 2000 - March 2009
Accountants on Call June 2000 - October 2000
CAM Commerce Solutions (formerly MicroBiz Corporation) March 1998 - March 2000
Konica Minolta Business Solutions U.S.A., Inc. January 1993 - March 1998
Konica Minolta Business Solutions U.S.A., Inc. October 1988 - September 1990
Skills
Error Correction, Error Analysis, Errors & Omissions, Third Party Billing, Account Reconciliation, Accounts Receivable, Accounts Payable, Accounts Payable &..., General Ledger, Journal Entries, Written Correspondence, Health Insurance, Collections, Monthly Close, Customer Service, Customer Relations, Customer Support, Quality Assurance, Bank Reconciliation, Daily Deposits, Auditing, Microsoft Office, Fixed Assets, Outlook, Credit, Accruals, Sales, Program Management, Software Documentation, Analysis, Leadership, Telecommunications, Strategic Planning, CRM, PowerPoint, Change Management, Invoicing, Accounting, Financial Analysis, Training, Microsoft Excel, Management, Project Management, Microsoft Word
Education
University of Phoenix 2006 — 2008
BS, Accounting
Orange County Community College 1987 — 1991
AS, Biology
Bank of America July 2011 - Present
Bank of America August 2009 - June 2011
Bank of America August 2004 - August 2009
UBS Wealth Management October 2000 - June 2004
Chase Manhattan Corporation June 2000 - October 2000
Citibank July 1999 - June 2000
AT&T December 1998 - July 1999
DiTools Bombay March 1998 - November 1998
Bhabha Atomic Research Centre August 1991 - February 1998
Skills
Credit Risk, Project Management, Monte Carlo, Basel II, Financial Risk, Equities, Market Risk, Risk Management, Credit Derivatives, Banking, Capital Markets, Investment Banking, Portfolio Management, Derivatives, Options
Education
NCST Juhu Bombay
Post Graduate Diploma in Software Technology, Computer Science
University of Phoenix
Master of Science (MS), Computer Information Systems
University of Phoenix
Master of Business Administration (MBA), Technology Management
Vikram University
Bachelor of Science (BS), Mechanical Engineering
Welingkar Institute of Management
PGDM, Marketing Management
AT&T January 2000 - Present
AT&T September 2007 - September 2009
Skills
Wireless, Solution Selling, Managed Services, Telecommunications, Unified Communications, VoIP, Account Management, Call Center, Mobile Devices, Direct Sales, MPLS, Call Centers, Sales Operations, Sales Process, Selling, Customer Retention, Sales, Strategic Partnerships, Salesforce.com, SaaS, Channel Partners, Cloud Computing, Networking, Cold Calling, B2B, Vendor Management, Data Center, Telephony, Co-location, Product Management, Sales Management, Product Marketing, Business Development, Customer Satisfaction, Long Distance, Competitive Analysis, Team Leadership, IP
Education
University of Phoenix 2008 — 2010
Associate's degree, Mass Communication/Media Studies
AT&T 2000 - Present
Skills
Direct Sales, IP, Outsourcing, Managed Services, Solution Selling, Channel, Unified Communications, Business Development, Video, Sales Process, Professional Services, Account Management, VoIP, Cisco Technologies, Telecommunications, CRM, SaaS, MPLS, Channel Partners, Wireless, Data Center, Go-to-market Strategy, Salesforce.com, Enterprise Software, Selling, Co-location, Cloud Computing, Mobile Devices, Call Centers, Sales Operations, Business Alliances, Product Management, Pre-sales, Partner Management, B2B, Channel Sales, Lead Generation, Networking, Product Marketing, Customer Retention, Vendor Management, Telephony, Sales Enablement, Sales
Education
University of Phoenix 1998 — 2000
MBA, Global Management
AT&T Mobility October 2012 - Present
AT&T 2012 - 2015
AT&T 2012 - 2015
AT&T AdWorks January 2008 - November 2012
AT&T AdWorks 2008 - 2011
Skills
Mobile Commerce, Strategic Partnerships, Product Marketing, Product Management, Mobile Devices, Telecommunications, Cross-functional Team..., Online Advertising, Marketing Strategy, Salesforce.com, Mobile Marketing, Account Management, Advertising, Customer Retention, Digital Media
Education
University of Phoenix 2010 — 2013
Master of Business Administration (MBA), Marketing
University of Phoenix 2006 — 2010
Bachelors, Criminal Justice
IPsoft June 2009 - Present
LogicalisUS June 2006 - June 2009
AT&T March 2005 - September 2005
Time Warner Cable June 2004 - March 2005
Verizon February 2000 - November 2003
Skills
EIGRP, Cisco Technologies, OSPF, CCNP, BGP, Data Center, Cisco IOS, CCNA, MPLS, Network Design, Frame Relay, Routing, Troubleshooting, IP, ATM networks, Networking, Managed Services, Routing Protocols, Network Security, Switches, DNS, WAN, Network Engineering, Load Balancing, QoS, LAN-WAN, Cisco Nexus, VoIP, VPN, Routers, HSRP, Unified Communications, RIP, Cisco Routers, Network Architecture, VLAN
Education
University of Phoenix
AT&T February 2014 - March 2015
BDA, Inc. November 2012 - November 2013
Nintendo of America May 2006 - May 2012
AGC of Washington June 2003 - June 2005
University of Phoenix September 1999 - September 2002
Skills
Marketing, Public Relations, Social Media, Digital Marketing, Corporate Communications, Social Media Marketing, Facebook, Integrated Marketing, Brand Awareness, Product Marketing, Entertainment Marketing, Word Of Mouth Marketing, Marketing Strategy, Customer Service, Management, Strategy, Marketing Analytics, Brand Management, Creative Direction, Google Analytics, Online Marketing, A/B Testing, Agency Relationship..., Influencer Marketing, Event Planning, Social Media Advertising, Media Relations, Content Marketing, Project Management, SEO, Cat Herding, Creative Writing, Microsoft Office, Basic HTML, Basic Photoshop, SEO Copywriting, Video Games
Education
University of Phoenix 2000 — 2003
Business Management
AT&T December 2004 - Present
Liberty Health Plan October 2003 - December 2004
Zales Corporation January 2000 - December 2004
Skills
Wireless, Telecommunications, Managed Services, Direct Sales, Sales Operations, Product Management, Sales Management, Inventory Management, Time Management
Education
University of Phoenix 2011 — 2013
Associate's degree, Business Administration and Management, General
Harrison Career Institute 2000 — 2002
Cardiovascular Certification, EKG
Q Mark February 2013 - December 2013
WellCare March 2012 - February 2013
Tandem Staffing August 2008 - March 2012
Cobb County Community Services Board 2011 - 2012
United Way of Greater Atlanta June 2006 - August 2008
Lucent Technologies Network Technologies Co., Ltd. October 2001 - June 2006
AT&T April 1982 - October 2001
Education
University of Phoenix 2009 — 2012
MBA
Florida Memorial University 1980 — 1982
BS
Morristown High School, Morristown, New Jersey
Diploma
Direct Energy September 2013 - Present
IBM Canada Ltd. March 2013 - September 2013
Direct Energy May 2008 - March 2013
CIBC July 2007 - April 2008
Direct Energy March 2002 - June 2007
Enbridge March 1997 - March 2002
AT&T September 1996 - March 1997
Skills
Project Planning, Integration, Data Center, PMP, PMO, Requirements Gathering, Resource Management, Vendor Management, Program Management, Business Analysis, Requirements Analysis, IT Management, Enterprise Architecture, IT Strategy, Project Portfolio..., MS Project, Software Project..., Service Delivery, Budgeting, Project Implementation, Visio, Operations Management, Infrastructure Planning, Infrastructure Projects, Project Delivery, Mergers & Acquisitions, Business Requirements, Budgets
Education
University of Phoenix 2003 — 2006
MBA, Business
Tehran Polytechnic 1978 — 1982
Bachelor of Science (B.Sc.), Electrical and Electronics Engineering
Paychex February 2013 - Present
Paychex May 2006 - February 2013
Paychex May 2005 - May 2006
Paychex May 2004 - May 2005
Paychex April 2003 - May 2004
AT&T January 1999 - March 2003
Skills
Garnishments, Payroll, Payroll Taxes, Benefits Administration, Employee Benefits, HRIS, Employee Relations, Microsoft Excel, Microsoft Office, Organizational..., Time Management, Performance Management, Customer Service, Performance Appraisal, Succession Planning, Leadership, PowerPoint, Microsoft Word, Employee Management, Account Management, Process Improvement, Management, Recruiting, Onboarding, Training, Leadership Development, Employee Training
Education
University of Phoenix 1999 — 2007
Bachelor's degree, Business Administration
AT&T March 1978 - May 2008
Education
University of Phoenix 1993 — 2002
AT&T September 2012 - Present
Sprint October 2001 - September 2012
IBM / CDI Corp September 2000 - October 2001
Megasoft May 2000 - September 2000
SRA Systems & Tata Consultancy Services (TCS) May 1997 - March 2000
PARAM Systems and Technologies February 1996 - April 1997
Electronics corporation of INDIA (ECIL) October 1993 - March 1995
Skills
Strategic Planning, IT Strategy, Budgeting, Team Leadership, Resource Management, Resource Allocation, Program Management, Business Process..., Application..., Java EE, Enterprise Architecture, C#.NET, Web Services, SOA, Application Development..., Android, Windows Phone, J2ME, Telecommunications, C, C++, ASP.NET, Mobile Devices, Budgets, Software Project..., Java Enterprise Edition, Wireless, Mobile Applications, LTE, Integration, Software Development, Cloud Computing, Enterprise Software, System Architecture, C#, SDLC, Agile Methodologies, Vendor Management
Education
University of Phoenix 2007 — 2010
MS, Information Systems
University of Phoenix 2003 — 2006
MBA, Masters in Business Administration
University of Madras - Bachelors in Electronics and Telecommunications Engineering 1991 — 1995
BS, Electronics and Telecommunication Engineering
AT&T Lead Budget AnalystConcert
AT&T - Concert 2000 - 2002
Skills
Wireless, Budgets, Vendor Management, Data Analysis, Telecommunications, Program Management, Analysis, Financial Analysis, Call Centers, Competitive Analysis
Education
University of Phoenix 1995 — 2003
ATT October 1995 - Present
Skills
Call Center, Telecommunications, Vendor Management, Business Analysis, Management, Wireless, Customer Retention, Financial Analysis, VoIP, Sales Management, Cross-functional Team...
Education
University of Phoenix 2001 — 2011
BS, Accounting
University of Phoenix
MBA, MBA
Rose International April 2013 - Present
AT & T June 2008 - August 2012
AT&T May 2004 - May 2008
AT&T October 2000 - April 2004
AT&T March 1998 - January 2000
Skills
Vendor Management, Customer Relations, Integration, Program Management, Customer Service, Microsoft Office, Contract Negotiation, Negotiation, Requirements Analysis, Process Improvement, Analysis, Outsourcing, Account Management, Software Project..., Management, CRM, Leadership, Project Management, Project Planning, Telecommunications
Education
University of Phoenix 2009 — 2011
Bachelor of Science in Business, Bachelor of Science in Business
University of Phoenix
Bachelor of Business Administration (B.B.A.)
JPMorgan Chase Bank, N.A. April 2008 - October 2014
CME December 2002 - August 2007
CME Group Inc. 2002 - 2007
TracFone Wireless June 2001 - September 2001
Apropos Technology August 2000 - June 2001
AT&T April 1990 - August 2000
Skills
SDLC, Quality Assurance, Business Analysis, Risk Management, Visio, Requirements Analysis, Quality Center, Process Improvement, Testing, Agile Methodologies, Requirements Gathering, Trading Systems, Software Quality..., Financial Services, Software Project..., User Acceptance Testing, Test Planning, Vendor Management, Electronic Trading, Program Management, Microsoft SQL Server, Project Management, Databases, Management, Access, Leadership, Test Cases, Software Development, Software Documentation, SharePoint, Manual Testing, Agile Project Management, HP Quality Center
Education
University of Phoenix 2000 — 2006
Bachelor of Science (BS), Business/Commerce, General
AT&T June 1998 - Present
AT&T June 1998 - December 2007
AT&T June 1998 - December 2005
AT&T June 1998 - December 2000
AT&T June 1998 - December 1999
Skills
Cross-functional Team..., Project Management, Product Development, CRM, IPTV, Product Management, Telecommunications, Network Engineering, Wireless, Troubleshooting, Vendor Management, Product Marketing, Program Management, Management, Networking, Testing, Strategy, IP, Integration, Mobile Devices, VoIP
Education
University of Phoenix 1988 — 1992
Associates, Business
AT&T
Skills
Telecommunications, Integration, PMP, Program Management, Project Management, Vendor Management, VoIP, Wireless
Education
University of Phoenix 2005 — 2007
Ambiente Capital Corporation December 2011 - Present
AT&T March 2008 - December 2011
Sprint Nextel January 2007 - February 2008
ECI Wireless April 2005 - January 2007
Cellular Warehouse March 1997 - April 2005
Skills
Retail Operations and..., Sales Management, Business Development, Mentoring, Building Relationships, Sales and Customer..., Marketing Management
Education
University of Phoenix 1999 — 2002
Bachelor of Science, Information Systems
AT&T September 2007 - Present
Empowerment Coaching May 2000 - Present
Starbucks Coffee Company August 2005 - September 2007
Education
University of Phoenix 2007 — 2009
MBA/HRM, Business Admin, Human Resources
Union Theological Seminary 1998 — 2000
MA, Theology
Insight SAEInsight2005 - 2014
AT&T 2000 - 2002
United States Air Force February 1992 - June 1998
Skills
Cisco Call Manager, Cisco UCS, Unified Communications, Cisco Nexus, Cisco Telepresence, Cisco Technologies, SaaS, Business Development, Management, Networking, Strategy, CRM, Channel Partners, Enterprise Software, Security, IP, Integration, Managed Services, Network Architecture
Education
University of Phoenix 2003 — 2005
AT&T Mobility October 2007 - Present
AT&T June 2007 - October 2007
AT&T January 2007 - June 2007
AT&T May 2006 - January 2007
Education
University of Phoenix 2003 — 2005
Visteon November 2008 - Present
Kimberly Lewis Group LLC 2011 - 2011
Aerotek 2009 - 2011
AT&T July 1999 - September 2008
Skills
Windows Server, Telecommunications, Security, Technical Support, Windows 7, Networking, Wireless Networking, Troubleshooting, Active Directory, Computer Hardware, Network Security, XP, Servers
Education
University of Phoenix 2010 — 2014
BSCS, Internet Security
AT&T April 2010 - Present
Telecommunications Companies January 2004 - Present
Prepaid Legal June 2003 - December 2010
Independent Contractor January 2003 - January 2008
Skills
Customer Service, Business Networking, Coaching, Employee Benefits, Event Management, Entrepreneurship, Event Planning, Insurance, Leadership, Legal Assistance, Management, Microsoft Office, Mergers, Nonprofits, Project Management, Social Media, Team Building, Training, Public Speaking, Program Management
Education
University of Phoenix
Sharp Career Image January 2013 - Present
DIRECTV July 2011 - August 2012
AT&T October 2007 - June 2011
Boeing 2006 - 2007
T-Mobile 1997 - 2005
Skills
Copywriting, Vendor Management, Process Improvement, Project Management, Cross-functional Team..., Business Analysis, Call Center, Telecommunications, Visio, Customer Experience, Resume Writing, Certified Professional..., Social Media Blogging, Personal Branding, Software Documentation, Call Centers, CRM, Sales, Program Management, Marketing, Competitive Analysis, Business Intelligence, Operations Management, Analysis, Enterprise Software, Leadership, Team Leadership, Interviews, Management, Customer Retention, Customer Satisfaction
Education
University of Phoenix
Bachelor's degree, Business Management
Bellevue Community College
Associate of Arts (A.A.), Accounting
5LINX Enterprises Inc. June 2013 - Present
AT&T December 1981 - March 2013
Skills
Telecommunications, Wireless, VoIP, IP, Managed Services, Vendor Management, MPLS, Call Centers, Mobile Devices, Integration, Unified Communications, Program Management, Ethernet, GSM, Project Management, LTE, Product Management, Telephony, Customer Satisfaction, Network Design
Education
University of Phoenix 2001 — 2003
Bachelor of Science (B.S.), Business Management
University of Phoenix
Buiness Mangement
Deloitte August 2015 - Present
Forrest Solutions Group at PriceWaterhouseCoopers November 2013 - Present
PriceWaterhouseCoopers May 2010 - Present
KForce Government Services (KGS) 2009 - 2011
Mercado Hispanico October 2009 - December 2009
NCW Resources June 2009 - October 2009
Hechts Department Store December 2007 - January 2009
Sprint July 2003 - November 2007
AT&T June 1999 - April 2003
Skills
Call Centers, Customer Service, Microsoft Office, Call Center, Management, Marketing, Customer Satisfaction, Administration, Invoicing, Procurement, Team Leadership, Business Development, Microsoft Excel, Negotiation, Purchasing, Sales, Business Process..., Change Management, Management Consulting, Process Improvement, Program Management
Education
University of Phoenix 2014 — 2016
Bachelor of Science (B.Sc.), Human Resources Management/Personnel Administration, General
University of Phoenix 2012 — 2014
AA Information Technology, Information Technology
T-Mobile April 2014 - Present
T-Mobile February 2013 - March 2014
T-Mobile April 2012 - January 2013
T-Mobile January 2010 - April 2012
AT&T July 2008 - August 2010
Mobile Systems Wireless March 2006 - June 2007
Skills
Customer Experience, Customer Satisfaction, Telecommunications, Customer Retention, Retail, Sales, Sales Management, Time Management, Business Analysis, Team Leadership, Wireless, Inventory Management, Coaching, Inventory Control, Direct Sales, Sales Operations, Business Development, Call Centers
Education
University of Phoenix 2008 — 2011
Bachelors of Science, Business
Comcast July 2006 - Present
AT & T Local (As Contractor) 2003 - 2005
Qwest 2003 - 2003
AT&T 2000 - 2003
AT & T 1998 - 2000
Skills
VoIP, Broadband, Telecommunications, Network Engineering, Ethernet, IP, Wireless, Telephony, Switches, Routers, Network Design, MPLS, Networking, Computer Network..., SDH, Cisco Technologies, Fiber Optics, SIP
Education
University of Phoenix Denver 2010 — 2012
Bachelor's degree, Business/Managerial Economics
University of Phoenix
AT&T July 2012 - Present
AT&T November 2010 - July 2012
AT&T September 2001 - November 2010
Ameritech January 2000 - January 2001
Skills
Application..., HTML5, CSS3, JavaScript, JavaScript Libraries, Bootstrap, Unix, Linux, Troubleshooting, User Acceptance Testing, Informix, SQL, Web Servers, MS Office Suite, Shell Scripting, Customer Service, TCP/IP, Visio, VPN, Wireless Networking, Network Security, Networking, Network Administration, Computer Network..., Access, WAN, LAN, System Administration, 5E, DSL, POTS, VoIP, 4ESS
Education
University of Phoenix 2008 — 2010
BSIT, Information Security Systems
Wayne State University 1997 — 1999
Criminal Justice
LifeCell Corporation an Acelity Company March 2014 - Present
LIFECELL INC May 2005 - March 2014
PFIZER INC January 1998 - January 2004
AT&T January 1994 - January 1998
Skills
Validation, Change Control, CAPA, GMP, Quality Assurance, Strategic Planning, Business Analysis, Business Planning, Change Management, SAP, Cross-functional Team..., SDLC, Visio, Business Process, Strategy, FDA
Education
University of Phoenix
Bachelor of Science Business, e-Business, 3.87 out of 4.0
United Technologies August 2007 - November 2010
AT&T May 2000 - May 2005
USMC June 1995 - June 1999
Skills
Project Management
Education
Alvin Community College 2011 — 2013
Business Admin
University of Phoenix 2010 — 2010
AISD August 2005 - Present
Arlington Independent School District August 2005 - Present
AT&T April 1998 - June 2000
Ohio Bell February 1969 - June 1980
Skills
Classroom Management, Classroom, Lesson Planning, Differentiated..., Elementary Education, Microsoft Office
Education
University of Phoenix 2000 — 2004
Bachelor of Business Administration (BBA), Master in Organizational Management, B
Scott High 1964 — 1968
AT&T Mobility October 2013 - Present
AT&T August 2011 - October 2013
Skills
Telecommunications, GSM, MPLS, Wireless, Vendor Management, VoIP, Program Management, LTE, Management, Contract Negotiation
Education
University of Phoenix 2010 — 2011
MBA, Business Administration and Management, General
AT&T November 2012 - Present
AT&T March 2011 - March 2012
AT&T October 2007 - April 2010
Verizon July 1994 - June 2000
Skills
Telecommunications, VoIP, Troubleshooting, Telephony, Switches, Cabling, Routers, Ethernet, Computer Network..., Fiber Optics, Technical Support
Education
Harrison College, Barbados 1986 — 1992
University of Phoenix
Springhill Suites by Marriott Gainesville February 2014 - Present
Holiday Inn Gainesville March 2013 - February 2014
Baymont Inn & Suites July 2012 - March 2013
Fairfield Inn October 2011 - June 2012
AT&T March 1979 - March 2008
Skills
Hospitality, Front Office, Revenue Analysis, Customer Service, Sales, Microsoft Office, Inventory Management, Customer Satisfaction, Time Management, Training, Teamwork, Team Building
Education
University of Phoenix 2006 — 2008
Associate of Arts (AA), Criminal Justice and Corrections
Dell September 2012 - Present
AT&T July 2009 - September 2012
Avaya August 2005 - December 2007
Skills
VoIP, MPLS, Telecommunications, IP, Wireless, Cisco Technologies, Telephony, WAN, Network Design, TCP/IP, Avaya, SIP, Unified Communications, Ethernet, Troubleshooting, Vendor Management, Cisco Call Manager, IVR, ISDN, Call Centers
Education
University of Phoenix 2001 — 2003
Bachelor's degree, Information Technology
Genentech 2012 - Present
Volunteers in Probation January 2010 - Present
University of Phoenix 2011 - 2012
AT&T July 2000 - March 2010
AT&T January 2000 - January 2010
Skills
Call Center, Customer Service, Customer Satisfaction, Leadership, Training, Human Resources, Call Centers, Management, Employee Benefits, Policy, Interviews, Program Management, Access, Employee Relations, Leadership Development, Recruiting
Education
University of Phoenix 2006 — 2010
Bachelor of Science (BS), Criminal Justice
Paylocity November 2014 - Present
ADP November 2009 - October 2014
Quirk Moving & Archiving January 2008 - October 2009
Solix June 2006 - December 2007
Starpoint Mortgage July 2004 - June 2006
Morgan Funding Corp November 2003 - July 2004
Pershing LLC February 2000 - September 2003
AT&T May 1996 - December 1999
Payco-General American Credits March 1991 - March 1996
Skills
Accounting, Accounts Receivable, Payroll Services, Auditing, Customer Service, Information Technology, Collections, Process Improvement, Training, Management, Account Reconciliation, Financial Analysis, Budgets, CRM, Finance, Journal Entries
Education
University of Phoenix 2008 — 2010
Bachelor's degree, Accounting and Finance
University of Phoenix 2006 — 2008
Associate's Degree, Information Technology
AT&T March 2001 - Present
Fremont Compensation February 1998 - February 2001
Hilton Anaheim June 1992 - January 1998
Skills
PMO, Telecommunications, Project Portfolio..., SDLC, Project Delivery, Wireless, VoIP, Telephony
Education
University of Phoenix 1997 — 1999
Bachelor of Science (B.S.), Business Information Systems
AT&T June 2006 - June 2009
AT&T May 1997 - June 2006
Skills
Microsoft Office, Typing 50+ wpm, Data Entry, Customer Service, Switchboard Operator, Sales Rep Training, entry level testing, Interviews, traveling...
Education
University of Phoenix 2009 — 2012
Bachelor of Science (BS), Criminal Justice/Human Services
Universiy of Phoenix 2009 — 2012
Associate of Science (AS), Criminal Justice
AT&T 2013 - Present
Education
University of Phoenix 2000 — 2005
Bachelor's Degree, Information Technology
KD's Ship N Post March 2012 - Present
AT&T June 1968 - September 1998
Skills
Customer Service
Education
Stevens-Henager College-Ogden 2012 — 2014
University of Phoenix-Southern California Campus 1996 — 1997
AT&T February 2007 - Present
Skills
Telecommunications, IP, VoIP, Wireless, MPLS, Cisco Technologies, Networking, Switches, Troubleshooting, Ethernet
Education
University of Phoenix 1999 — 2004
Bachelor of Science (BS), Business - Information Systems
Devon Energy Corporation 2013 - Present
City of Carlsbad, NM February 2008 - August 2013
AT&T January 2005 - February 2008
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Training, Energy, Team Building
Education
University of Phoenix 2004 — 2008
Business administration, Accounting