AT&T Company
AT&T List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at AT&T. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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82,295 AT&T employees in database. Find out everything there's to know about AT&T employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
AT&T Employees
AT&T May 1987 - Present
Skills
Program Management, Project Management, Microsoft Office, Public Speaking, Leadership, Team Building, Team Leadership, Cross-functional Team..., Mentoring, Youth Mentoring, Youth Empowerment, Budget Monitoring
Education
University of Phoenix 1999 — 2008
Master's degree, Technology Management
Automobile Club of Southern California November 2014 - Present
Laurus College August 2014 - 2014
AT&T 2011 - 2012
California Diving Company June 2005 - June 2010
Skills
Direct Sales, Solution Selling, Customer Satisfaction, Sales, Customer Service, Cold Calling, Customer Retention, Sales Operations, Sales Process, Customer Experience, Salesforce.com, Selling, Account Management, Networking, Marketing, Microsoft Office, Leadership, Microsoft Word, PowerPoint, Social Networking, Sales Presentations, Microsoft Excel, Problem Solving
Education
University of Phoenix 2013 — 2014
Bachelor's Degree, Psychology
Ventura College
Psychology
ReachLocal March 2013 - Present
Clearwire December 2011 - February 2013
Clearwire July 2011 - December 2011
Clearwire January 2011 - July 2011
Mobility Stores June 2008 - December 2010
AT&T 2006 - 2008
Verizon 2002 - 2006
Skills
Microsoft Office 2010, Oracle, Customer Service, Market Planning, Business Strategy, New Business Development, Interviewing, Time Management, Product Life Cycle..., Budget Management, Public Speaking, Merchandising, Strategic Planning, Telecommunications..., Market Launch, Employee Management, Mentoring, Excel, PowerPoint, Word, Forecasting, Revenue Management, Building Relationships, Retail Management, Agents, National Account..., Training & Development, Distribution, Sales Operations, Sales Management, Business Planning, Inventory Management, Account Management, Sales Process, Store Management, Direct Sales, Merchandise Planning, Interviews, Product Lifecycle..., Sales, Management, Solution Selling, Selling, Employee Training, Leadership, Budgets, Revenue Analysis, Wireless, Salesforce.com, Microsoft Excel
Education
University of Phoenix 2003 — 2005
Business Administration
AT&T March 2014 - Present
AT&T April 2011 - March 2014
AT&T Mobility November 2007 - April 2011
AT&T November 2006 - November 2007
AT&T June 2004 - November 2006
AT&T June 2002 - June 2004
AT&T February 1997 - June 2002
Skills
Wireless, Telecommunications, Direct Sales, Solution Selling, Account Management, Sales Operations, Call Centers, Customer Satisfaction, Cold Calling, Mobile Devices, Managed Services, Sales Management, Salesforce.com, T1, Unified Communications, B2B, Call Center, Sales, Channel Partners, Customer Experience, Project Management, Leadership, Customer Retention, Public Relations, Corporate Communications, Management, Customer Service, Training, Team Leadership, VoIP, Team Building, Sales Process, Strategic Partnerships, Cross-functional Team..., Product Management, Marketing, Product Marketing, Strategic Planning, Program Management, Strategy, Marketing Strategy, Cellular Communications, Networking, New Business Development, Retail, Analysis, Microsoft Office, Process Improvement, Marketing Communications
Education
University of Phoenix 2007 — 2009
MBA, Business
Washburn University 1995 — 2002
Bachelor of Arts, English
Cotel.co June 2009 - Present
AT&T January 2002 - January 2004
Gap Inc. January 1999 - January 2002
PwC January 1997 - January 1999
Skills
MCSE, CCNA, Project Management, Contract Negotiation, Small Business, Business Planning, Lotus Notes, Direct Marketing, Help Desk Support, Loan Origination, Real Estate, Corporate Housing, Customer Service, Sales Management, Selling, Microsoft Certified..., Sales, Account Management, Business Development, Management, Negotiation, Team Building, New Business Development
Education
University of Phoenix-Houston Campus 2008 — 2010
Bachelor of Business Administration (B.B.A.), 3.6
Dale Carnegie Institute May 2014 - Present
AT&T July 2008 - December 2013
AT&T May 2006 - July 2008
AT&T December 2003 - May 2006
Skills
Microsoft Office, Business Development, Management, Microsoft Excel, Leadership, Training, PowerPoint, Microsoft Word, Sales, Customer Service, Strategic Planning, Public Speaking, Team Building, Marketing, Social Media, Coaching, Project Management, Team Leadership, Outlook
Education
University of Phoenix 1994 — 1996
Bachelor of Science Business Management, Business, Management, Marketing, and Related Support Services
AT&T November 2014 - Present
Comcast Cable August 2013 - November 2014
Pitney Bowes August 2012 - August 2013
AT&T August 2006 - August 2012
Skills
Sales Management, Negotiation, Sales, Account Management, Direct Sales, Customer Service, B2B, Sales Process, Contract Negotiation, Merchandising, Retail, Customer Satisfaction, Telecommunications, Selling, Cold Calling, Customer Retention, Solution Selling, Management
Education
University of Phoenix 2011 — 2014
Master of Business Administration (MBA), Information Technology
IUPUI 2003 — 2008
Bachelor's degree
Sunoco June 2014 - Present
Wells Fargo January 2014 - June 2014
Computer Repair January 2001 - February 2014
Cesar Ramos Music June 1992 - January 2014
Ashley Furniture Homestores January 2006 - January 2007
AT&T November 2004 - February 2006
Skills
Operations Management, Project Planning, Management, Change Management, Project Management, Strategic Planning, Business Strategy, Budgets, Leadership, Team Building, Training
Education
University of Phoenix 2005 — 2007
Information Technology
Abernathy High School 1990 — 1991
General Studies, 12
AT&T May 1999 - Present
Skills
VoIP, SDLC, Telecommunications, Vendor Management, IT Management, Service Delivery, IT Service Management, IT Operations, Product Management, Managed Services, CRM, Wireless, Team Leadership, Network Design, Network Security, Mobile Devices, Management, IP, Unified Communications, Data Center, Project Management
Education
University of Phoenix 2011 — 2014
Bachelor of Applied Science (B.A.Sc.), Management Information Systems, General
Tennyson High School
University of Phoenix June 2007 - Present
New Sun Homes October 2006 - June 2007
AT&T October 2003 - October 2006
Skills
Customer Service, Leadership, Public Speaking, Leadership Development, Program Management, Admissions, Marketing, Training, Coaching, Sales, Strategic Planning, Recruiting, Enrollment Management, Entrepreneurship, Management, Team Building, Fundraising, Team Leadership, Microsoft Office, Higher Education, PowerPoint, Community Outreach, Event Planning, Microsoft Excel
Education
University of Phoenix 2011 — 2013
Master's degree, Management
University of Phoenix 2007 — 2011
Bachelor of Science (BS), Business Management and Marketing
AT&T September 2000 - Present
MCA Communications May 1998 - September 2000
Pride International June 1997 - April 1998
Skills
Information Technology, ISDN, Cabling, Network Design, Optical Fiber, TCP/IP, Telecommunications, VPN, Web Design, IP, Mobile Devices, Wireless, T1, Networking, Ethernet
Education
University of Phoenix 2010 — 2014
Bachelors, Information Technology, Web Design
University of Phoenix 2008 — 2010
Associates, Information Technology, Web Design
MTI College Clearlake, TX 2000 — 2002
Associates, Electronics, Computers
General Electric Power & Water May 2005 - Present
Granite Services February 2005 - December 2012
AT&T November 2003 - August 2004
TRC Staffing Agency March 1999 - February 2003
AMEC E&C Services, Inc March 2000 - March 2002
Federal Bureau of Prisons February 1988 - December 1998
Skills
Clerical Skills, ERP, SAP, Business Process..., Compass, Customer Service, Organizational..., Strategic Communications, Sales, Information Technology, Government, Keyboards, Leadership, Microsoft Office, Microsoft Excel, Microsoft Word, Negotiation, Office Management, Problem Solving, Strategic Planning, Quality Center, Sustainability, User Acceptance Testing, System Testing, Twitter, Time Management, Engineering, Process Engineering, Process Scheduler, Forecasting, Auditing, Cross-functional Team..., Supply Chain Management, Oracle Applications, Project Management, Team Leadership, Outlook, Six Sigma, Training, Root Cause Analysis, Customer Satisfaction, Inventory Management, Logistics, Lean Manufacturing, Management, Team Building, Process Improvement, Operations Management, Contract Negotiation, Project Planning
Education
University of Phoenix 2010 — 2012
Bachelor's of Science in Business, Business Administration and Management, General, 3.5
University of Phoenix 2007 — 2012
Bachelor of Science, Business
University of Phoenix
Associates of Arts, Business Administration and Management, General
AT&T March 2015 - Present
AT&T December 2012 - March 2015
AT&T February 2012 - December 2012
AT&T Operations, Inc September 2009 - May 2011
AT&T Operations, Inc September 2008 - September 2009
AT&T Operations, Inc December 2007 - September 2009
AT&T January 2007 - January 2009
BellSouth April 2004 - December 2007
BellSouth Entertainment April 1996 - April 2004
CableData April 1988 - April 1996
Skills
Telecommunications..., Information Technology, Telecommunications, Project Portfolio..., Business Process, Data Warehousing, Project Management, Cross-functional Team..., Integration, Broadband, Service Delivery, Management, User Acceptance Testing, Call Centers, Product Management, Agile Methodologies, PMP, Databases, Software Project..., PMO, Program Management, Vendor Management, Business Analysis, SDLC, Networking, Business Intelligence, Enterprise Architecture, Business Requirements, Enterprise Software, Business Process..., Troubleshooting, Operations Management, Wireless, Data Center, Requirements Analysis, Testing, Process Improvement, Scrum, Leadership, Solution Architecture, System Deployment, Visio, IT Strategy, Technical Support, Professional Services, IT Management, VoIP, Software Documentation, Cloud Computing, Disaster Recovery
Education
University of Phoenix
Bachelors Degree, Business Information Systems
University of Phoenix
Masters Degree, Computer Science
AT&T July 2012 - Present
Teleperformance August 2010 - February 2011
Skills
Multi Tasking, Customer Service, Research, Employee Benefits, DNS, Microsoft Excel, Microsoft Word, Outlook, Mac, Windows, Typing, Home Networking, Router Configuration, IP Configuration, TCP/IP
Education
University of Phoenix
Associate's Degree, Communication, General, 3.8 GPA
Securitas Security Services USA, Inc. November 2012 - Present
Securitas Security Services USA, Inc. August 2005 - November 2012
T-Mobile March 2002 - August 2005
CentreCom March 2000 - February 2002
AT&T 1992 - 2000
Skills
Sales Management, Direct Sales, Sales, New Business Development, Leadership, Team Building, Sales Process, Strategic Planning, Security, Account Management, Physical Security, Start-ups, Contract Negotiation, Selling, Strategic Partnerships, P&L Management, B2B, Operations Management, Negotiation, Team Leadership, Public Speaking, Access Control, Human Resources, Analysis, Executive Management, P&L, Business Strategy, Telecommunications, Training & Development, Channel Management, Agent-based Modeling, National Account Sales, National Account..., Retail Management, Telemarketing, Territory Analysis, Federal Government Sales, State Government, Board Presentations, Contract Negotiations, Planning, Customer Relations, Leadership Development, Mentoring, Forecasting, Problem Solving, Executive Coaching, Coaching, Marketing
Education
University of Phoenix 1996 — 1998
MBA, Master of Business Administration
California Polytechnic State University - Pomona 1983 — 1988
BS, Bachelor of Science
Lhoist North America August 2007 - Present
Byers Engineering October 2005 - May 2007
Henkel Corporation June 2005 - October 2005
AT&T August 1998 - December 2004
con't August 1998 - December 2004
SBC Communications, Inc May 1996 - August 1998
Skills
Human Resources, Recruiting, Employee Benefits, Succession Planning, Management, Telecommunications, Leadership, Program Management, Employee Relations, Project Planning
Education
University of Phoenix 1998 — 2001
Bachelor of Science, Business Management
OnStar February 2014 - Present
AT&T 2011 - February 2014
Raytheon 2010 - 2011
Academy of Oak Park August 2008 - December 2009
Skills
Instructional Design, Captivate, Curriculum Development, Instructor-led Training, Lectora, Customer Service, Certified Teacher, PowerPoint, Dreamweaver, E-Learning, SnagIt, Multimedia, Training, Project Management, Microsoft Office, Management, Program Management, Team Building, Visio, Process Improvement, Distance Learning, Strategic Planning, Technical Writing, ADDIE, Leadership
Education
University of Phoenix 2002 — 2005
Master's degree, Adult Education and Distance Learning
National Louis University 1992 — 1994
Bachelor of Arts (B.A.), Education and Biological Sciences
AT&T Wireless 2005-2011 July 2005 - May 2011
AT&T September 1996 - May 2011
Bellsouth Mobility January 1996 - January 2003
2003 January 2000 - January 2002
BellSouth Mobility January 1996 - January 1999
Education
University of Phoenix
Business Management
University of Phoenix
BS, Business Management
NEMCMH April 2012 - Present
AT&T February 2008 - January 2011
Decatur Restaurants LLC, dba Culver's of Decatur September 2007 - February 2008
Sunrise Side Realty April 2004 - July 2005
Skills
data entry customer...
Education
University of Phoenix 2011 — 2013
MBATM, Business Administration and Technology Management
University of Phoenix 2007 — 2011
BSHA, Health/Health Care Administration/Management
Saginaw Business Institute 1982 — 1984
Assoicates, General Office Occupations and Clerical Services
AT&T September 2011 - Present
AT&T August 2007 - September 2011
AT&T 2001 - 2007
AT&T 1998 - 2001
Skills
Six Sigma, Root Cause Analysis, Problem Solving, Project Management, Preparing Business Cases, Customer Service, Customer Escalation..., Great Motivator, Outstanding..., Process Improvement, Team Leadership, Web Design, Cross-functional Team..., MS Project
Education
University of Phoenix
Bachelor's degree, Business Administration and Management, General
AT&T October 2006 - Present
AT&T October 2000 - October 2006
Skills
Product Management, Product Marketing, Management, Mobile Devices, VoIP, Telecommunications, Sales Management, Customer Experience, MPLS, Wireless, Direct Sales, Managed Services, Data Center, Cloud Computing, Unified Communications, Call Centers, Broadband, Solution Selling, Co-location, Vendor Management, SaaS, Program Management, Go-to-market Strategy, Mobile Technology, Account Management, Sales Operations, Competitive Analysis, Ethernet, Cross-functional Team..., Team Building, Telephony, IP, Strategic Partnerships
Education
Carteret High School 1973 — 1977
University of Phoenix
BS, e-Business Management
AT&T September 2009 - Present
AT&T Mobility November 2006 - September 2009
Education
University of Phoenix
Master of Business Administration (M.B.A.)
AT&T August 2013 - Present
AT&T November 2008 - August 2013
Skills
Customer Satisfaction, Telecommunications, Customer Experience, Call Centers, Wireless
Education
University of Phoenix 2014 — 2018
Enrolled, Business Administration and Management, General
Allstate Financial Services, LLC January 2013 - Present
AT&T September 2004 - January 2013
Skills
Fixed Annuities, Life Insurance, Retirement Planning, Insurance, Term Life Insurance, Retirement, Disability Insurance, Property & Casualty..., IRAs, Mutual Funds, Long-term Care, Finance, Sales
Education
University of Phoenix 2001 — 2007
M.B.A, FINANCE AND ACCOUNTING
American Eagle Airlines November 2013 - Present
AT&T December 1999 - Present
ExpressJet Airlines April 2013 - December 2013
Skills
T1, DS0, POTS, Telecommunications, DSL, DS3, VoIP, Call Center, Wireless, Telephony, Broadband, IP
Education
University of Phoenix 2011 — 2015
Associate's degree, Business Management
Fortinet September 2012 - Present
Sprint Nextel June 2012 - September 2012
AT&T February 2003 - July 2012
CBICS-Technologies, Inc June 2002 - February 2003
Lucent Network Professional Services October 2000 - June 2002
Western New York Computing Systems May 1999 - October 2000
Skills
VPN, Cisco, Security, Wireless, VoIP, Disaster Recovery, Data Center, WAN, MPLS, Network Design, Cloud Computing, TCP/IP, Business Continuity, Sales Support, Vendor Management, IP, Process Improvement, Cisco Technologies, Sales Operations, Firewalls, Network Security, Switches, Information Security, Telecommunications, Product Management, Pre-sales, Servers, Routers, Networking, Routing, Troubleshooting, Active Directory, Enterprise Software, Wireless Networking, Microsoft Exchange, Operating Systems, Computer Security, Managed Services, Solution Selling, Virtualization, Information Technology, Leadership, Integration, Network Architecture
Education
University of Phoenix 2009 — 2010
MBA
University of Phoenix 2002 — 2007
BA
AT&T 2008 - Present
EDS November 2001 - April 2008
MDI 1998 - November 2001
AccuTech Corporation 1997 - 1998
Skills
Data Center, Disaster Recovery, Active Directory, DNS, Virtualization, Vendor Management, VMware, Windows Server, Security, Netbackup, Servers, Server Architecture, System Deployment, Enterprise Architecture, Storage Area Networks, Microsoft Exchange, Troubleshooting, Network Design, Firewalls, Windows, System Administration, TCP/IP, SharePoint, Unix, Operating Systems, Technical Support, VPN, HP, Networking, Cluster, Backup Exec, LAN-WAN, DHCP, Group Policy, Computer Hardware, Citrix, Infrastructure, IIS, Software Documentation, IP, SCCM, Hardware, VMware ESX, Switches, WAN, VBScript, Information Technology, Network Security, IT Operations
Education
The University of Phoenix 2005 — 2008
Bachelors, Information Technology
Niles West 1976 — 1980
High School, General
Security & Network Solutions March 2014 - Present
Time Warner Cable September 2013 - March 2014
Time Warner Cable January 2013 - September 2013
TruGreen May 2012 - July 2012
AT&T April 2008 - April 2011
Circuit City October 2007 - April 2008
Derco Aerospace July 2006 - October 2007
Skills
Troubleshooting, Networking, VoIP, Software Installation, IP, Microsoft Exchange, Wireless Networking, Sales, Team Leadership, Microsoft Office, Windows, Customer Satisfaction, Telecommunications, Microsoft Excel, Computer Hardware, Leadership, Project Management, Microsoft Word, PowerPoint, Customer Retention, Customer Service, Management
Education
University of Phoenix 2012 — 2013
University of Wisconsin-Milwaukee 2000 — 2000
Janssen, Pharmaceutical Companies of Johnson and Johnson August 2013 - Present
Aerotek June 2013 - July 2013
Accountemps April 2013 - June 2013
Pacific Staffing December 2012 - December 2012
AT&T September 2002 - September 2011
AT&T 1999 - 2011
Chuck Huggins Insurance Agency July 1998 - October 1999
Skills
Bankruptcy, Negotiation, Computers, Microsoft Office, Microsoft Excel, Microsoft Word, Data Analysis, Office Administration, Problem Solving, Project Management, Analytical Skills, Fax, Copying, Answering Phones, Internal & External..., Customer Retention, Conflict Management, Financial Accounting, Telephone Skills, Analysis, cGMP manufacturing, Training Facilitation, Program Management, Process Improvement, Learning Management...
Education
University of Phoenix-Sacramento Valley Campus 2009 — 2012
Bachelor of Science (B.S.), Business/Corporate Communications, 3.49
AT&T
Skills
Creative Problem Solving, Word Processing, Critical Thinking, Sales, Active Learning, Listening to customers, Reasoning Skills, Negotiation, Persuasiveness, Troubleshooting, Social Skills
Education
University of Phoenix
Communication and Media Studies
M.C. Dean, Inc. May 2013 - Present
AT&T August 2011 - May 2013
Skills
Telecommunications, Media Research, claims adjusting, Management
Education
University of Phoenix
Cisco networking
LA County April 2014 - Present
Selfemployed March 2011 - Present
AT&T July 2004 - August 2010
AT&T Mobility July 2000 - August 2004
NMCRC Los Angles June 1995 - July 2000
Skills
Network Design, Information Security, Cisco Technologies, Switches, Telecommunications, VoIP, Data Center, TCP/IP, IP, Routers, WAN, CCNA, VPN, MPLS, Routing
Education
University of Phoenix 2001 — 2003
Bachelor of Science, Information Technology
FedEx Services December 2014 - Present
Computech December 2013 - September 2014
Distant Relative Home and Chore Care Providers February 2012 - August 2014
Infinity Contact March 2013 - December 2013
AT&T April 2010 - April 2012
Dialogue Marketing October 2008 - August 2010
EMERgency 24, Inc. April 2005 - October 2008
Visiting Angels of st clair shore 2005 - 2008
Visiting Angels of st clair shores 2005 - 2008
Visiting Angels of st clair shores 2005 - 2008
Skills
Operations Management, Process Improvement, Process Scheduler, Leadership, Google Adwords, Management, Coaching, Recruiting, Training, Account Management, Customer Satisfaction, Customer Service, Human Resources, Microsoft Excel, PowerPoint, Sales, Program Management, Team Leadership, Time Management
Education
University of the Rockies 2013 — 2017
Doctor of Philosophy (PhD) in Organizational Development and Leadership, Corporate Training and E-Learning
University of Phoenix 2010 — 2012
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
University of Phoenix 2009 — 2011
MBA, Healthcare Management
AT&T May 2012 - Present
AT&T July 2009 - May 2012
American Tower Corporation September 2001 - May 2009
AT&T Communications April 1993 - August 2001
LDS Church February 1988 - March 1990
Skills
Telecommunications, Project Management, Vendor Management, Program Management, Process Improvement, Wireless, Cross-functional Team..., Project Planning, Budgets, Team Building, Change Management, Team Leadership, PMO, Business Analysis, Customer Service
Education
The Waters Management Group, Inc. 2009 — 2009
PMP Certification Exam Preparation
University of Phoenix 1994 — 2001
Bachelor of Science (B.S.)
Conquest Technology Services Corp July 2013 - February 2015
Avaya Inc May 1983 - August 2012
Avaya Inc September 2006 - January 2009
Avaya Inc. November 2004 - March 2007
Avaya June 1995 - September 1997
Avaya September 1984 - April 1987
The Citizen Newspaper March 1983 - 1986
AT&T May 1983 - September 1984
Varityper September 1979 - November 1983
Skills
Enterprise Software, VoIP, Unified Communications, Messaging, Solution Selling, Avaya, Go-to-market Strategy, Managed Services, Channel Partner..., Global Promotion..., Building Relationships, Small & Medium Business..., Competitive..., Team Building, Program Development, Vendor Relations, Lead Generation, Demand Generation, Sales Operations, Call Centers, Wireless, Direct Marketing, Product Marketing, Cross-functional Team..., Leadership, Product Management, Strategy, Account Management, Direct Sales, Channel Partners, Competitive Analysis, Marketing Strategy, Analytics, Marketing, Program Management, Multi-channel Marketing, Advertising, Strategic Partnerships, Sales, Business Planning, Training, Project Management, CRM, Market Planning, Professional Services, Salesforce.com, Market Analysis, Mobile Devices, SaaS, Partner Management
Education
University of San Francisco 2013 — 2013
Integrated On-line Strategies
University of Phoenix 2007 — 2011
Communications, Marketing
American Institute for Paralegal Studies 1982 — 1984
Paralegal, Law
Dover Business College 1978 — 1979
Paralegal, Law
GE Oil & Gas October 2012 - Present
AT&T August 2011 - August 2012
Employment and Training Centers March 2010 - February 2011
Empyrean Benefit Solutions June 2009 - January 2010
Mercer October 2005 - May 2009
J.P. Morgan Funds September 2000 - August 2005
Skills
Applicant Tracking..., Employee Relations, PeopleSoft, Recruiting, Talent Acquisition, SAP, Taleo, BrassRing, Training Delivery, Quality Assurance, Employee Benefits, People Skills, Microsoft Office, Outlook, Outsourcing, Sourcing, Social Networking, Exit Interviews, Interviews, Banking, Coaching, HRIS, Organizational..., Training, New Hire Orientations, Internet Recruiting, Screening, HR Policies, Talent Management, Screening Resumes, Technical Recruiting, Temporary Placement, Performance Management, Onboarding, Leadership, Human Resources, Management, Program Management, Payroll, Staffing Services, College Recruiting, Benefits Negotiation, Deferred Compensation, Contract Recruitment, Job Descriptions, Personnel Management, Workforce Planning, Benefits Administration, HR Consulting, Succession Planning
Education
University of Phoenix 2012 — 2015
Bachelor of Science (BS), Bachelors HR Business Management
Stephen F. Austin University 1998 — 2000
Bachelor of Science (B.S.), Computer Engineering
AT&T January 2013 - Present
Skills
Telecommunications
Education
University of Phoenix
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Our Home January 1990 - Present
Decki Marley Photography/Sarandipity Photography April 2004 - August 2012
Decki Marley Photography April 2004 - August 2012
AT&T June 1997 - April 2008
Viking Office Products 1996 - 1997
Boys and Girls Town of Missourri September 1993 - August 1995
Skills
Digital Photography, Art, Photography, Creative Direction, Customer Service, Photoshop, Teaching, Editing, Music, Acting, Microsoft Office, PowerPoint, Social Networking, Creative Writing, Multimedia, Microsoft Excel, Microsoft Word, Blogging, Fine Art, Video, Film, Contemporary Art, Visual Effects, Social Media, Public Speaking, Training, Troubleshooting, Cooking, Baking, Costume Design, Personal Shopping, Consumer Product Testing, Babysitting, Employee Training, Single Family Homes, Compassion, Love Of Learning, Cultural Diversity, Tenacious Work Ethic, Customer Retention, Sewing, Visual Merchandising
Education
University of Phoenix 2004 — 2006
Bachelor's degree, BA/Science
Cibola High School Albuquerque NM 1983 — 1984
General High School Hard Knocks, General Studies
NTT DATA Americas June 2015 - Present
ImaginThat! January 2002 - Present
Keyport Ministerium Food Pantry January 2013 - Present
Phoenix Technology Partners May 2013 - March 2015
Blueprint Software Systems October 2012 - May 2013
CSI Healthcare IT November 2011 - October 2012
LexisNexis Martindale-Hubbell March 2008 - March 2011
Brother International March 2007 - January 2008
Everest VIT 2002 - 2003
AT&T March 1981 - December 2001
Skills
Requirements Analysis, SDLC, Business Analysis, Agile Methodologies, Requirements Gathering, Program Management, Product Management, Integration, Project Management, Business Requirements, Software Development, Software Project..., Management, Requirements Management, Cross-functional Team..., Quality Assurance, Testing, Business Development, Software Documentation, Business Process..., Analysis, Enterprise Software, SharePoint, Web Applications, Enterprise Architecture, CRM, Leadership, Consulting, Vendor Management, Business Intelligence, Scrum, Process Improvement, Agile Project Management, User Experience, Team Leadership, User Acceptance Testing, SaaS, Training, Analytics, Visio, Databases, Business Process, Professional Services, Marathon, Veeva
Education
University of Phoenix 2000 — 2004
BSB, eBusiness, 3.88
Columbus Networks January 2015 - Present
AT&T November 2012 - Present
Claro February 2011 - November 2012
AT&T Mobility January 2003 - January 2011
ICENetworks January 2000 - January 2003
Skills
VoIP, MPLS, Ethernet, Telecommunications, Wireless, Direct Sales, Pre-sales, Broadband, Troubleshooting, T1, IP, Telephony, Comunicación inalámbrica, Telecomunicaciones, Venta directa, Voz por protocolo...
Education
Colegio Nuestra Sra. De Altagracia 1995 — 1997
Escuela Superior, Generales
Business Management
Field Nation November 2014 - Present
AT&T December 1998 - October 2014
Skills
Fiber Optics, Copper Cabling, Ethernet over Copper, Fiber Optic Networks, Telecommunications, Telephony, Router Configuration, Wireless Routers, Internet Troubleshooting, Internet Services, Network Troubleshooting, Equipment Installation, Troubleshooting, VoIP, IP, Technical Support, Routers, TCP/IP
Education
University of Phoenix 2015 — 2017
Associate's degree, Communication networking
LAKESHORE TECHNICAL COLLEGE 1989 — 1992
ELECTRONICS, CONSUMER AND INDUSTRIAL
Polycom November 2013 - Present
Yorktel March 2013 - November 2013
Avaya June 2012 - February 2013
Polycom March 2007 - June 2011
Alcatel-Lucent November 2000 - March 2007
AT&T August 1986 - November 2000
Skills
Sales Leadership, Outsourcing Solutions, Financial Business Cases, Executive Positioning, Technical Sales, Sales Operations, Sales Management, Managed Services, Enterprise Sales, Communication, Virtual Teams, Enterprise Solution..., Sales, Outsourcing, Analysis
Education
University of Phoenix 2002 — 2006
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
University of Wisconsin-Milwaukee 1986 — 1988
AT&T
Skills
Management, Troubleshooting, Team Leadership, Microsoft Excel, Sales, Networking, Leadership, Microsoft Word, Customer Service, Microsoft Office, Microsoft Project, Telecommunications
Education
University of Phoenix 2012 — 2014
Bachelor of Science (B.S.), Management Information Systems, General
Dignity Health April 2015 - Present
ACB June 2011 - April 2015
Carefree Resort & Villas June 2004 - May 2011
AT&T October 1988 - June 2003
Education
University of Phoenix 1992 — 1994
BSBA, Bus Admin & Marketing
Alhambra High School
Delta Airlines/Endeavor Regional Carrier September 2013 - Present
Over The sands March 2010 - Present
AT&T August 1988 - March 2010
Western Union March 1979 - April 1988
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Retail, PowerPoint, Team Leadership, Project Management, Team Building
Education
University of Phoenix 2000 — 2002
Bachelor, Information Technology Management
Wayne County Community College District 1976 — 1978
Associate of Arts
Turner Broadcasting March 2012 - Present
Comcast Cable December 2008 - January 2012
AT&T October 1998 - April 2008
Skills
Human Resources, Outlook, Customer Service, Microsoft Office, Performance Management, Employee Relations, Recruiting, Microsoft Excel, Talent Acquisition, PowerPoint, Training, Microsoft Word
Education
University of Phoenix 2012 — 2014
PwC November 2013 - Present
SuccessFactors September 2013 - November 2013
Strategic Path Consulting March 2011 - November 2013
Alligar, LLC March 2012 - October 2012
KnexGEN Solutions June 2007 - March 2011
Design Build Professionals Inc. May 2006 - December 2008
Blue Canopy Group May 2004 - May 2006
SBI and Company September 1999 - May 2004
AT&T August 1987 - August 1999
Skills
Program Management, Software Project..., Business Analysis, Strategic Consulting, Budget Management, Account Management, Release Management, personnel management, Customer Care, SharePoint, Intranet Strategy, Customer Service, Budgets, Software Documentation, E-commerce, Process Improvement, Management, PMP, Project Management, PMO, CRM, Enterprise Software, Business Process..., Strategy, Business Process, Agile Project Management, SDLC, Project Portfolio..., Change Management, Team Building, Enterprise Architecture, Management Consulting, Cross-functional Team..., Information Technology, IT Strategy, Requirements Analysis, Training, Business Intelligence, Leadership, Analysis, Integration, Team Management, Personnel Management, Vendor Management, Resource Management, Outsourcing, Oracle, Data Warehousing, Telecommunications, Consulting
Education
University of Phoenix 2003 — 2005
MBA, technology management
University of Pittsburgh 1982 — 1986
BA, Communications
AT&T 1994 - Present
Education
University of Phoenix
Bachelor's Degree, Information Technology
Raytown South High School
High School
Cegedim February 2011 - Present
Cegedim Dendrite November 2006 - February 2011
Panasonic Corporation of North America March 2005 - November 2006
Lucent Technologies May 1984 - March 2005
AT&T 1984 - 2003
AT&T 1984 - 2003
AT&T 1984 - 2003
Skills
Strategic Sourcing, Vendor Management, Process Improvement, Supply Management, Procurement, Accounting System, RFP, Cross-functional Team..., Global Sourcing, Sourcing, SAP ERP, SAP R/3, Oracle E-Business Suite, Ariba, Long-term Customer..., Vendor Relationships, Product Management, Spend Analysis, Program Management, E-procurement, CRM, Materials Management, eSourcing, Supplier Negotiation, Supplier Evaluation, IT Service Management, Supply Chain Management, Contract Negotiation, Supply Chain, Supplier Development, Purchase Management, Forecasting, Purchasing Processes, Purchasing
Education
University of Phoenix 1999 — 2007
BSB, e-Business
AT&T November 2012 - Present
ARS Rescue Rooter April 2012 - November 2012
Verizon Wireless May 2011 - April 2012
adidas June 2010 - May 2011
The Home Depot November 2009 - June 2010
Unlimited PCS / Metro PCS November 2008 - June 2009
Sprint Nextel September 2003 - November 2008
Skills
Training, Community Outreach, Fundraising, Leadership, Operations Management, Sales Operations, Team Building
Education
University of Phoenix 2004 — 2006
Master of Business Administration (MBA), Business Administration and Management, General
Youngstown State University 1993 — 1995
Bachelor's degree, Political Science and Government
Wells Fargo Home Mortgage November 2014 - Present
Wells Fargo Home Mortgage May 2013 - November 2014
Chicago Title Insurance Company March 2011 - 2013
IBM July 2009 - April 2011
AT&T August 2008 - March 2009
SMA Microsystems of Virginia May 2007 - June 2008
Skills
SAP, Inventory Management, Operations Management, Account Reconciliation, Asset Management, IT Asset Management, Project Coordination, Purchasing, Forecasting, Supply Chain Management, Excel, Logistics, Materials Management, Supply Chain, Word, Procurement, PowerPoint, Customer Service, Shipping, Merchandising, Scheduling, Receiving, Customer Relations, Warehousing, Project Implementation, Microsoft Office, Accounts Payable, Supervisory Skills, Business Objects, Accounting, Access, Accounts Receivable, Invoicing, Administration, Auditing, Lotus Notes, Problem Solving, Billing, Analysis, Data Entry, Vendor Relations, Financial Reporting, Teamwork, Quality Assurance, Coordination, SoftPro, Distribution Center..., Process Scheduler, Microsoft Excel, Microsoft Word
Education
University of Phoenix 2008 — 2012
Bachelors, Business Administration
Wake Technical Community College 1999 — 2001
Associates Degree, Accounting
AT&T December 2010 - Present
T, Inc December 2010 - Present
ATT May 2010 - Present
Ameritraining, Inc. September 2009 - December 2010
Ameritraining, INC September 2009 - December 2010
Saturn of Indianapolis October 2008 - November 2010
Saturn of Indianapolis October 2008 - September 2009
AT&T September 1994 - May 2008
T, Inc September 1994 - May 2008
Wal-Mart September 1985 - April 1994
Education
University of Phoenix 2005 — 2007
MBA, Business Administration
University of Southern Indiana 1983 — 1985
Bachelor of Science, Business Administration
Mitchell's Web Designs August 2010 - Present
Rainbow Clear Sterilization January 2008 - Present
Lysander's Consulting Firm January 2005 - Present
AT&T August 1999 - Present
Skills
Web Design, Flash, Logo Design, Networking, Brochures, SQL, Project Planning, Small Business, Animation, Management Consulting, Time Management, Business Cards, VoIP, Cisco Technologies, Telecommunications, Network Design, Network Security, Data Center, WAN, Cloud Computing, System Administration, Technical Support, Operating Systems, Computer Hardware, Network Architecture, Network Engineering, Routing, Switches, Routers, Computer Network..., Network Administration
Education
University of Phoenix 2007 — 2009
BSIT, Information Technology
AT&T April 2015 - Present
AT&T March 2009 - Present
AT&T March 2001 - March 2009
Skills
Call Center, T1, Network Operations, Training & Development, Customer Experience, Customer Relations, Customer Service, Computer Network..., Call Centers, Employee Training, Training, Invoicing, Service Delivery, Customer Retention, Vendor Management, Product Management, Process Improvement, Telephone Skills, Account Management, Cross-functional Team..., Sales Management, VoIP, Team Leadership, Wireless, Sales Operations, Salesforce.com, Leadership, Cold Calling, Team Building, Customer Satisfaction, Direct Sales, Sales, B2B, Forecasting, Sales Presentations, Lead Generation, New Business Development, Contract Negotiation, Managed Services, Integration, Project Planning, Business Analysis, Analysis, Mobile Advertising
Education
Walsh College of Accountancy and Business Administration 2007 — 2010
Master of Business Administration (MBA), Business Administration, Management and Operations
University of Phoenix
Bachelor of Science, Business Management
Virginia State University
Associate's Degree, Accounting and Finance
Verizon October 2006 - Present
Castle Heraldry Shoppe November 2005 - Present
KB Dj Entertainment November 1995 - Present
AT&T September 2000 - October 2006
Skills
American Sign Language, Microsoft Office, Marketing Strategy, Call Center, Telecommunications, VoIP, Computer Network..., Ethernet, Troubleshooting, Managed Services, LAN-WAN, MPLS, Customer Satisfaction, WAN, Cabling, Unified Communications, Wireless, Customer Experience, Customer Retention, Routers, Vendor Management, Marketing Communications, Internal Communications, Corporate Communications, Deaf Culture, Deaf, Sign Language, Customer Service, Customer Service..., Call Center..., Operations Management, Store Operations, Store Communications, Computer Proficiency, Work Well Independently, Works well with a team, Tactfulness, Teach Others, Call Centers
Education
Villanova University 2015 — 2015
Certificate, Essentials of Lean Project Managment, B
University of Phoenix-Southern California Campus 2013 — 2014
Master of Business Administration (MBA)
University Of Phoenix 2010 — 2012
BS, Business/ Communications, 3.52
Mt San Antonio 2005 — 2010
Cert, America Sign Language
AT&T September 2013 - Present
AT&T June 2011 - Present
Toussaint Customs January 2014 - 2014
Yellow Cab December 2006 - June 2010
Southern University August 2007 - May 2008
Wal-Mart Distribution Center January 2002 - March 2007
Skills
Troubleshooting, Microsoft Office, Customer Service, PowerPoint, Software Documentation, Microsoft Word, Microsoft Excel, Public Speaking, Team Building, Teaching, Inventory Management, Team Leadership, Computer Hardware, SQL, Networking, Outlook, Technical Support, Training, Windows
Education
University of Phoenix 2010 — 2012
Masters, Business Administration
University of Phoenix 2010 — 2011
Master of Business Administration (MBA), Business Administration and Management, General
Southern University and A&M College 2001 — 2008
Bachelor of Science, Computer Science
Verizon September 2012 - Present
Avaya November 2000 - July 2012
AT&T June 1996 - November 2000
Skills
IVR, CTI, Avaya, SIP, Telephony, VoIP, Speech Recognition, Telecommunications, IP, TCP/IP, Solaris, Unix, LAN-WAN, Troubleshooting, Operating Systems, Perl, WAN, Switches, Ethernet, System Administration, Technical Support, Shell Scripting, Hardware, Networking
Education
University of Phoenix 1998 — 2000
BS, Business Information Systems
Irvington 1984 — 1987
Storey Associates LLC November 2012 - Present
Fort Worth Inside Scoop January 2011 - Present
AT&T Advertising Solutions August 2010 - June 2011
CAM Group, Inc June 2008 - June 2009
AT&T Wireless Services January 2004 - October 2006
AT&T December 2002 - January 2004
AT&T March 1999 - December 2002
Skills
Direct Sales, Sales, Marketing, Customer Service
Education
University of Phoenix
Bachelors of Science, Business Management 2006
AT&T September 2000 - Present
AT&T May 1999 - August 2000
AT&T September 1990 - April 1999
AT&T April 1984 - September 1990
Skills
AT&T Insight Program -..., AT&T Quality Team..., Management..., Process Quality..., Managing People and..., Employee/Labor Relations, Cost of Quality, Six Sigma –..., American Institute of..., Diversity\WPOF, Data Processing, Six Sigma, Disaster Recovery, Data Center, Network Security, Management, Cross-functional Team..., Program Management, Outsourcing, WAN, Integration, VoIP, Managed Services, Vendor Management, Wireless, Telecommunications, Networking, Leadership, Cloud Computing, IP, MPLS, Network Design, PMP, Project Planning, System Deployment, Project Management, Security, Unified Communications, IT Service Management
Education
CNET 2014 — 2014
Certified Data Centre Management Professional CDCMP
AT&T University 2010 — 2014
Leading with Distinction
University of Phoenix
Business Management
Rio Tinto Minerals June 2008 - Present
UBERHAUS October 2007 - Present
Pulte Homes December 2005 - September 2007
K. Hovnanian Homes December 2004 - December 2005
TEKsystems August 2004 - December 2004
HCI, Inc. November 2002 - July 2004
United States Marine Corps May 2001 - December 2002
AT&T February 2000 - April 2001
Skills
Microsoft Office, Microsoft Excel, Adobe Dreamweaver, Adobe Photoshop, Adobe Flash, Microsoft Project, Visio, Time Management, MS Project, Project Management, Web Development, Graphic Design, Six Sigma, Yellow Belt, Customer Service, Budgets, Continuous Improvement, Leadership, Leadership Development, Management, Operations Management, Process Improvement, Program Management, Public Speaking, Strategic Planning, Team Building, Training
Education
Blue Rock Enterprises 2013 — 2013
First Responder Trained
Lean Six Sigma 2013 — 2013
Yellow Belt Certified
Hazardous Waste Operations and Emergency Response Standard (HAZWOPER) 2012 — 2012
University of Phoenix 2003 — 2006
Bachelors of Science, Business Administration
Marine Corps Engineer School 2002 — 2002
Electrical Equipment Repair Specialist
Plainfield Board of Education February 2007 - Present
Weichert Realtors February 2005 - September 2009
AT&T February 1988 - December 2004
Skills
Employee Relations, HRIS, Recruiting, Human Resources, Talent Acquisition, Performance Management, Onboarding, Talent Management, Employee Engagement, HR Policies
Education
University of Phoenix 1996 — 2000
Master of Business Administration (M.B.A.), Business Administration and Management, General
Lucent Technologies Project ManagerAlcatel-Lucent1989 - Present
AT&T 1979 - 2004
Skills
PMP, Software Project..., PMO, Vendor Management
Education
University of Phoenix
General Atomics December 2001 - Present
AT&T May 1995 - November 2000
Education
University of California, San Diego 2013 — 2013
Professional Certificate in Occupational Safety and Health, Safety
University of Phoenix 2006 — 2009
BSB/A, Business Administration
University of Phoenix 2007 — 2008
Certificate, Project Management
AT&T August 1999 - Present
Lockheed Martin March 1999 - August 1999
Vertical Software Incorporated September 1998 - March 1999
Skills
Cisco Technologies, Project Management, Integration, Strategic Planning, SDLC, Network Administration, Network Design, Project Planning, Team Building, Telecommunications, Wireless, VoIP, WAN, LAN-WAN, Vendor Management, BGP, TCP/IP, Disaster Recovery, Network Security, Management, Security, Troubleshooting, Visio, Leadership
Education
Walden University 2007 — 2009
PhD AMDS, Information Systems
University of Phoenix 2004 — 2005
MSCIS, Computer and Information Sciences, General
Valdosta State University 1995 — 1997
BSEd, Early Childhood Education and Teaching
AT&T June 2015 - Present
The Guildhall at SMU August 2011 - Present
AT&T Foundry EBM/Cognizant September 2013 - December 2014
Skills
Game Design, Scrum, Game Development, Photoshop, C#, 3D Studio Max, Microsoft Office, Visio, Java, Video Games, MS Project, Visual Studio, Microsoft Excel, Agile Project Management, Project Management, HTML, Tortoise SVN, PowerPoint, Team Leadership, Unreal Engine 3, Unreal Editor, Gameplay, Console, Level Design, MMO, Multiplayer, Perforce, Xbox 360, World Building, Computer Games, Game Mechanics, Unity3D, Game Balance, Video Game Production
Education
SMU Guildhall 2011 — 2013
Masters of Interactive Technology, Game Design, Production
University of Phoenix 2007 — 2011
Bachelor's of Science in Information Technology, Business Systems Analysis
AT&T Mobility June 2005 - Present
AT&T Mobility January 2005 - Present
AT&T June 2004 - Present
Cingular Wireless June 2004 - June 2005
Cingular Wireless May 2004 - January 2005
AT&T January 2001 - January 2003
AT&T January 2001 - January 2003
AT&T January 1999 - January 2001
AT&T January 1999 - January 2001
AT&T January 1998 - January 1999
Skills
Account Management, Quality Management, Wireless, Customer Relations, Customer Service, Product Marketing, Billing, Telecommunications, Sales Management, Call Center, Contract Negotiations, Vendor Management, Process Improvement, Customer Satisfaction, Team Building, Product Management, Customer Retention, Contract Negotiation, Problem Solving, New Business Development, Negotiation, B2B, Consultative Selling, Strategic Planning, Cross-functional Team..., Team Leadership, Six Sigma, Six Sigma Green Belt, Leadership, Strategy, Management, Advertising, Selling, Call Centers, Sales, Project Management, Program Management, Marketing, Customer Experience, Sales Operations, CRM
Education
University of Phoenix 2004 — 2007
B.S, Business Management, 3.5
University of Phoenix 2004 — 2007
Bachelor of Science (B.S.), Business Management
Valdosta State University 1985 — 1987
Business, Marketing
Crystal Art Gallery May 2015 - Present
YP (formerly AT&T Interactive) November 1999 - April 2013
AT&T February 2011 - April 2012
AT&T July 2005 - January 2011
YELLOWPAGES.COM March 2004 - July 2005
Southwestern Bell Yellow Pages March 2003 - October 2003
SMARTpages.com May 1999 - March 2003
Skills
Mobile Devices, Data Analysis, Process Improvement, Cross-functional Team..., Project Management, Product Management, E-commerce, SEM, Online Advertising, SEO, Formally trained on..., Subject matter expert..., Excel, Word,..., Team player, organized,..., Management, Advertising, Sales
Education
University of Pheonix 2003 — 2004
AT&T April 1998 - Present
Skills
Unified Communications, Telecommunications, Managed Services, Cloud Computing, Vendor Management, PMP, Contract Negotiation, ITIL, Program Management, Business Analysis, Sales Management, VoIP, MPLS
Education
University of Phoenix
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
AT&T December 2010 - Present
AT&T August 2007 - January 2011
Education
University of Phoenix 2002 — 2004
MBA, Technology Management
Western Michigan University
Ann Arbor Pioneer 1989 — 1992
AT&T May 2001 - Present
Skills
Telecommunications, T1, Wireless, VoIP, MPLS, DSL, Managed Services, Provisioning, Frame Relay, Call Center, IP, Telephony, Computer Network..., Broadband, Ethernet, Microsoft Word, Microsoft Office, Call Centers, LAN-WAN, Optical Fiber, WAN, ATM networks, Network Design, Routers, Unified Communications, Management, Team Leadership, Customer Service, Team Building, Leadership, Cross-functional Team..., Process Improvement
Education
University of Phoenix 2005 — 2007
Master of Business Administration (M.B.A.), Human Resources Management and Services
Wayne State University 1988 — 1993
Bachelor of Science (BS), Business Administration, Management and Operations
Solix, Inc. March 1998 - Present
National Exchange Carrier March 1987 - July 1997
National Exchange Carrier Association, Inc. August 1986 - March 1987
National Exchange Carrier Association, Inc. February 1985 - July 1986
Bell Communications Research, Inc. October 1983 - February 1985
AT&T December 1978 - March 1983
Skills
Team Building, Microsoft Office, Customer Service, Team Leadership, Process Improvement, Project Management, Leadership, Vendor Management, Microsoft Excel, Program Management
Education
University of Phoenix 1996 — 1998
Master of Arts (M.A.), Non-Profit/Public/Organizational Management
Best Tax & Check Cashing Place August 2011 - Present
Reliable Life Insurance September 2010 - July 2011
JPMorgan Chase January 2009 - August 2010
Wachovia Bank June 2005 - December 2008
World Savings/Wachovia 2004 - 2008
Wachovia/World Savings 2001 - 2004
World Savings 2001 - 2003
World Savings September 1998 - June 2001
AT&T February 1992 - March 1998
Skills
Management, Mortgage Lending, Leadership, Finance, Loans, Loan Origination, Managerial Finance, Real Estate Development, Real Property, Tax Preparation, Tax Returns, Business Planning, Mortgage Banking, Refinance, Sales
Education
University of Phoenix 2007 — 2013
Bachelor of Business Administration (BBA), Finance and Financial Management Services
Office of Legislative Counsel, State of CA November 2009 - Present
US Census Bureau March 2009 - October 2009
Amdocs June 2005 - November 2008
AT&T May 1988 - May 2005
Electronic Data Systems July 1985 - April 1988
Skills
Teamwork, Business Analysis, SDLC, Quality Center, Testing, Documentation, SharePoint, Problem Solving, SQL, Outlook, Analysis, Excel, Visio, Word, Microsoft Office, Quality Assurance, MS Project, Data Analysis, Team Leadership, Project Planning, Customer Service, PowerPoint, HTML, Access, Agile, Critcal Thinking, Product Management, Microsoft Excel, Software Documentation, Software Development, Agile Methodologies, Microsoft Word, Process Improvement, Project Management, Databases, Management, System Testing, Software Project..., Program Management, Telecommunications, Requirements Analysis, CRM, Vendor Management, Leadership, Training, Integration, Requirements Gathering, Outsourcing, IT Strategy, IT Management
Education
University of Phoenix 1996 — 1998
MBA, Technology Management
University of Puget Sound 1980 — 1984
BS, Computer Science & Business
New York Life Insurance Company January 2014 - Present
CIBA Vision 2009 - 2011
AT&T 2001 - 2009
Skills
Vendor Management, Beauty Industry, Entrepreneurship, Project Management, Sales Management, Direct Sales, Meeting Planning
Education
University of Phoenix 2010 — 2012
Master of Business Administration (MBA), Business Administration and Management, General
University of Phoenix 2004 — 2009
BS, Business, Management / Hospitality Management
AT&T December 2007 - Present
Network Manager October 2005 - December 2007
Sprint July 2000 - October 2005
Sprint Nextel July 1982 - July 2000
South Central Bell September 1972 - October 1982
Skills
Coaching, Training, Leadership Development, Call Centers, Management, Optical Fiber, Organizational..., Customer Service, Wireless, Telecommunications, Employee Engagement, Team Building, Leadership, Customer Satisfaction, Direct Sales, Program Management, Salesforce.com, Strategic Planning, T1, Training Delivery, Sales, Sales Management, Solution Selling, Public Speaking, New Business Development, Marketing, Marketing Strategy, Event Planning, Social Media, Teaching, Cables, Change Management, Employee Training, Information Technology, Customer Experience, Project Planning, Team Leadership, Six Sigma, Fiber Optic Networks, Fiber Optic Cable, Air Dryer Maintance, Cable Locating, Dowsing, IPTV, VoIP
Education
Baker College 2014 — 2016
BSBM, Business Administration and Management, General, 4.0
University of Phoenix-Las Vegas Campus 1998 — 1999
Outward Bound Professional Leadership Course 1994 — 1994
Certificate, Leadership
AT&T February 1995 - Present
Skills
MS Word. MS Excel...., BMP. TIRKS. COMET, . ELINK. SapGUI....
Education
University of Phoenix 2006 — 2008
Masters, Business Administration
University of Phoenix 1999 — 2001
Bachelor of Science, Business Administration
Groupon August 2012 - Present
ADP November 2010 - July 2012
Pepsi Bottling Group August 2009 - July 2010
Abraxas Medical Solutions August 2008 - January 2009
AT&T March 2004 - August 2008
Skills
Wireless, Telecommunications, Mobile Devices, Product Management, Strategic Planning, New Business Development, Sales Management, Team Leadership
Education
University of Phoenix 2009 — 2013
Bachelor of Science in Business, Marketing, 3.8
Knology 2011 - Present
AT&T August 2008 - January 2011
AT&T August 2005 - August 2008
AT&T Mobility December 2002 - May 2005
Skills
Coaching, Supervisory Skills, Administration, Wireless Products, Staff Training, Program Management, Wireless
Education
University of Phoenix
Bachelor of Science, Business Management
University of Phoenix
Master of Business Administration (M.B.A.)
AT&T communications technician/ network engineerAT&TJuly 1981 - December 2001
Skills
Telecommunications
Education
University of Phoenix 1992 — 1996
Business Administration
AC2 Solutions May 2015 - Present
Sun Trust bank April 2009 - February 2015
AT&T July 2001 - April 2009
BellSouth Mobility September 1995 - July 2001
Skills
Conflict Resolution, Business Operations, Project Management, Scheduling Management, Forecasting, Negotiation, Department Budgeting, Performance Reporting, Presentations, People-oriented, Budgets, Call Center, Contact Center..., Call Centers, Customer Retention, Customer Satisfaction, Management, Team Building, Training, Customer Service, Process Improvement
Education
University of Phoenix 2012 — 2014
Master of Business Administration (MBA), Business Administration, Management and Operations
AT&T May 2011 - September 2013
Skills
Management, Telecommunications, Cable Networks, Electricity, Lighting Control, Lighting, Landscape Lighting, Lighting Controls, Coaching, Kronos Timekeeping, Interviews, Social Media, Social Networking, Marketing Strategy, Sales
Education
University of Phoenix 2005 — 2007
Bachelor's degree, Business, Management, Marketing, and Related Support Services
AT&T June 2013 - Present
AT&T May 2004 - June 2013
AT&T June 2001 - May 2004
AT&T March 1997 - June 2001
Skills
Technical Support, Networking, Training, Computer Network..., Routers, IP, Firewalls, Telecommunications, DS3, Ethernet, Network Design, WAN, Unix, Servers, Customer Satisfaction, Cisco Technologies, Project Management, LAN-WAN, T1, Telephony, Provisioning, Frame Relay, Testing, Call Centers, Switches, Wireless Networking, TCP/IP, Managed Services, System Deployment, Data Center, VPN, Troubleshooting, QoS, Software Installation, Hardware, Fiber Optics, Outside Plant, Team Leadership
Education
University of Phoenix 2011 — 2012
Master of Business Administration (MBA)
University of Phoenix 2007 — 2010
B.S., Business Information Systems
AT@T
Skills
Microsoft Office, Project Management, Telecommunications, Customer Service, Management, Microsoft Excel
Education
University of Phoenix 2006 — 2012
Bachelor of Applied Science (B.A.Sc.)
Sprint 2014 - Present
ProntoForms 2012 - 2014
AT&T July 2009 - October 2012
AT&T January 2007 - June 2009
AT&T November 2003 - November 2006
AT&T May 2000 - October 2003
AT&T December 1996 - April 2000
Skills
Sales Management, Consultative Selling, Quotas, Direct Sales, Solution Selling, Sales Process, Product Management, Selling, B2B, Account Management, Sales Operations, Sales, Telecommunications, Mobile Devices, SaaS, Management, Salesforce.com, Wireless
Education
University of Phoenix 2005 — 2006
MBA, Business Administration
University of Phoenix 2000 — 2005
Bachelors of Science, Business Management
AT&T June 2015 - Present
Ultra Technologies, Inc October 2012 - June 2015
Team, Inc April 2011 - May 2012
Lockheed Martin May 2010 - April 2011
Lockheed Martin February 2004 - June 2010
EDS Group October 2000 - February 2004
Skills
Program Management, DoD, Information Assurance, Integration, Process Improvement, Security Clearance, Requirements Analysis, Project Management, Systems Engineering, Configuration Management, Enterprise Architecture, Strategy Implementation, Strategy Execution, Leadership
Education
University of Phoenix 2006 — 2008
Master's Degree, MBA
University of Pittsburgh 1992 — 1996
Bachelor’s Degree, Behavioral Sciences
Takeda Pharmaceuticals June 2012 - Present
Quintiles May 2011 - June 2012
TAP/Takeda Pharmaceuticals February 2003 - August 2010
Reliant Pharmaceuticals April 2001 - October 2002
3 Rivers Communications July 1999 - March 2001
Nalley/Birdseye June 1991 - April 1999
AT&T May 1985 - May 1991
Skills
Pharmaceutical Sales, Nephrology, Gastroenterology, Urology, Rheumatology, Pulmonology, Endocrinology, Cardiology, Hospital Sales, Neurology, Sales Force Development, Sales Effectiveness, Managed Care
Education
Montana State University
Bachelor of Science
University of Phoenix
Master, Business Administration
AT&T June 2000 - December 2012
Pacific Bell August 1996 - June 2000
Skills
Forecasting, Sarbanes-Oxley Act, Variance Analysis, Process Improvement, Hyperion Enterprise, Business Analysis, Essbase, Vendor Management
Education
University of Phoenix 2000 — 2003
Business Administration and Management, General
cvs May 2008 - Present
ATT August 2005 - June 2009
att January 1995 - August 2003
Skills
Software Documentation, Technical Support, Microsoft Office, Windows, Networking, Quality Assurance, System Administration, Windows 7, Outlook, Process Improvement, Microsoft Excel, Microsoft Word, Team Leadership
Education
University of Phoenix 2007 — 2011
bachelors, healthcare adminstration
dobbins tech 1975 — 1979
diploma, computer technology
ATT January 2001 - Present
Skills
Customer Service, IP, Leadership, MPLS, Managed Services, Microsoft Office, Project Management, Team Leadership, Telecommunications, VoIP, Wireless
Education
University of Phoenix
Bachelor's degree, Business Administration, Management and Operations
OZEE Travel November 2013 - Present
AT&T June 1981 - March 2011
AT&T 1981 - 2011
Skills
U.S. Army Reserve...
Education
United States Army Sergeant Major Academy
Graduate
University of Phoenix-Southern California Campus
Cross Family of Companies March 2011 - Present
AT&T 2008 - 2010
Oklahoma City, OK August 1997 - August 2008
Skills
Sales Operations, Product Development, Sales, Customer Retention, Strategic Partnerships, Marketing Strategy, Marketing, Marketing Communications, CRM, Wireless, Advertising, Direct Sales, Market Planning, Social Media Marketing, Product Marketing
Education
University of Phoenix 2009 — 2011
Business
AT&T April 1997 - Present
Comcast November 2005 - March 2010
Skills
Aviation Electricity, Computer Repair, Outside Plant
Education
Overbrook High 1977 — 1980
University of Phoenix-Washington DC Campus
1985, 1986
AT&T April 1997 - Present
Education
University of Phoenix 2000 — 2003
Bachelor of Business Administration (BBA), Business Administration and Management, General
AT&T
Skills
Troubleshooting, Networking, Project Management, Telecommunications, Wireless, Project Planning, VoIP, IP, Network Design, Integration
Education
University of Phoenix 1999 — 2002
Master of Business Administration (MBA), Mathematics and Statistics, 3.9
University of Phoenix 1997 — 1998
Bachelor of Applied Science (B.A.Sc.), Information Technology, 4.0
AT&T June 2004 - Present
AT&T March 2000 - Present
Education
University of Phoenix 2012 — 2014
AT&T September 2011 - Present
AT&T April 2000 - September 2011
Skills
Telecommunications, Project Management, Six Sigma, Personnel Management, Fleet Operations, Regulatory Requirements, OSHA Certified, Electronics, IT Operations, Optical Fiber, Power Systems, Building Services, Personnel Evaluation, Union Relations, Construction Management, Service Delivery
Education
Marine Corps Communications/Electronics School 1985 — 1986
Certification, Electrical, Electronic and Communications Engineering Technology/Technician
University of Phoenix
Business Administration, Management and Operations
AT&T October 2013 - Present
Education
University of Phoenix
Bachelor's degree, Business Administration, Management and Operations
National Cable Technicians March 2013 - Present
V7 Tel/Net Solutions LLC January 2012 - Present
Self-employed January 1992 - Present
Liberty Healthcare Services, Inc. July 2007 - December 2011
ING January 2006 - June 2007
Intel Corporation October 2002 - February 2006
TCA Consulting Group, Inc. January 2002 - October 2002
Aetna June 2000 - January 2002
AT&T January 2000 - June 2000
EY June 1996 - January 2000
Skills
Telecommunications, Recruiting, Training, Microsoft Office, Customer Service, Management, Healthcare, HIPAA, Microsoft Excel, Operations Management, Microsoft Word, Networking
Education
University of Phoenix 2009 — 2012
Bachelor's degree, Mental Health Counseling/Counselor
AT&T
Skills
Wireless, Telecommunications, VoIP, IP
Education
University of Phoenix
The Villages April 2013 - Present
AT&T 2009 - 2013
DHL Global Mail Nordics 2007 - 2008
Skills
Case Management Services, Creative Writing, Poetry, Non-profit Leadership, Social Services, Community Outreach, Crisis Counselling, Ministry Leadership, Interpersonal..., Lifestyle Coaching, Computer Technology, Team Player, Poet, Call Centers, Resource Management, Telecommunications, Telephone Skills, Report Writing, Client Education, Manage Client..., Customer Service, Retail Sales, Management, Microsoft Office, Microsoft Word, Public Speaking, Leadership Development, Time Management, Team Building, Leadership, Training, Teamwork, Nonprofits, Fundraising, Program Development
Education
University of Phoenix 2012 — 2013
Masters Degree in progress, Psychology
University of Phoenix 2008 — 2013
Bachelor of Science (BS), Human Services, General
Support.com 2015 - Present
Support.com October 2014 - 2015
Spitzer Automotive Group April 2014 - September 2014
Sam's Club June 2013 - April 2014
AT&T February 2010 - April 2011
Skills
Computer Hardware, Computer Repair, Computer Maintenance, Windows 7, Windows 8, Windows 8.1, Information Technology, Customer Support, Technical Support
Education
University of Phoenix 2010 — 2015
Bachelor's degree, Information Technology with a Concentration in Software Engineering