AT&T Company
AT&T List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at AT&T. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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82,295 AT&T employees in database. Find out everything there's to know about AT&T employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
AT&T Employees
AT&T April 2000 - Present
AT&T January 2007 - October 2011
AT&T October 2003 - December 2006
AT&T April 2000 - September 2003
Skills
Telecommunications, DSL, IP, TCP/IP, Leadership, Troubleshooting, Training, Testing, Software Installation, Access, Team Leadership, Management, VoIP, Psychology, Behavioral Health, Adolescent Therapy, Organizational Behavior, Retention Strategies, SSPS, Leadership Development, Strategic Human..., Project Management, Organizational Change, Broadband, Databases, Customer Service, Provisioning, Engineering, Maintenance & Repair, Network analysis, Technical Support, Network surveillance, Coaching, client support, Marketing Management, Networking, Customer Satisfaction, Microsoft Office, Call Centers, Test and Measurements, Principles of I/O..., Shorthand
Education
Strayer University 2014 — 2015
Advanced Certification Human Resources Management, Business Administration and Management, General
Capella University
Master of Science (MS), Industrial/Organizational Psychology
Dallas Baptist University
Bachelor of Arts and Science, Psychology
Dallas County Community College
Certification, Electronics Telecommunications Technical
Greenway Medical Technologies April 2013 - Present
Pro Carpet January 2011 - September 2012
Harris Management 2008 - 2010
AT&T 2008 - 2009
Wilson Off Road 2006 - 2008
Skills
Microsoft Word, Customer Service, Microsoft Office, Outlook, Microsoft Excel, Medical Billing, Accounts Receivable, Accounts Payable, Account Reconciliation, Access, Accounting, Administration, Bookkeeping, Data Entry, Invoicing, Payroll, QuickBooks, Spreadsheets, Software Documentation, Financial Reporting, Office Management, General Ledger, Office Administration, Cash Flow, Financial Statements, Administrative...
Education
Campbell University 2007 — 2008
University of West Georgia 2004 — 2006
Hiram High
VoIP Supply June 2015 - Present
EarthLink Business December 2013 - June 2015
MAC Source Communications March 2012 - November 2013
Level 3 Communications November 2010 - March 2012
I-Evolve Technology Services February 2009 - May 2010
Windstream Communications November 2007 - February 2009
Zenhire May 2007 - November 2007
AT&T December 1999 - April 2006
Lucent Technologies February 1997 - December 1999
Skills
VoIP, Managed Services, Colocation, Business Continuity, Disaster Recovery, Hosted Services, MPLS, New Business Development, Call Center, Consultative Selling, Contract Negotiations, Solution Selling, Sales Management, Account Management, Cloud Computing, Customer Relations, Strategic Planning, Wireless, Business Planning, Contract Negotiation, Unified Communications, Team Building, IP, WAN, LAN/WAN, Network Security, Forecasting, SaaS, Marketing Strategy, Lead Generation, Process Improvement, Telephony, B2B, Negotiation, Data Center, Cisco, Problem Solving, Networking, Cold Calling, Co-location, Leadership, Customer Service, Call Centers
Education
Canisius College 1988 — 1992
BA, History
Hamburg High School
AT&T 1989 - 2013
Skills
Accounting, Budgets, Management, Microsoft Word, Microsoft Office, Outlook, Microsoft Excel, Customer Service
Education
Capella University 2013 — 2014
AT&T June 2013 - April 2014
Skills
AV, Telcom, Wireless Networking, Video Conferencing, Cabling, Wiring, Electronics, Digital Signal..., System Design, Unified Communications, Troubleshooting, Ethernet, Software Installation, Consumer Electronics, Soldering, SDH
Education
Cape Fear Community College 2007 — 2010
Associate of Arts and Sciences (AAS), Electronics
Verizon Wireless September 2010 - Present
AT&T January 2010 - March 2010
U.S. Cellular February 2008 - December 2009
Blue Etc Sprint June 2006 - February 2008
Aubrey Chevrolet May 2006 - June 2006
Wichita Furniture August 2005 - April 2006
Skills
Sales, Customer Experience, Solution Selling, Sales Process, Sales Presentations, Customer Retention, Networking, Wireless, Telecommunications, Team Leadership, Product Management, Wireless Networking, Managed Services, VoIP, Mobile Devices, Unified Communications, M2M, LTE, 4G, CDMA, Mobile Technology, Cold Calling, 3G, UMTS, Broadband, Ethernet, WAN, Wireless Broadband, Cloud Computing, Mobile Communications, GSM, Direct Sales, Cellular Communications, IP, SIP, CRM, Leadership, Marketing, People Skills
Education
MacArthur High School 1997 — 1999
Diploma, Marketing, Forensics Competitive Speech, Studio Art
Cameron University
AT&T Senior Sales ExecutiveAT&TMarch 1982 - Present
SBC 1982 - 2005
Skills
Unified Communications, Managed Services, Co-location, Telecommunications, Account Management, VoIP, Solution Selling, Wireless, Data Center, Salesforce.com, Direct Sales, Cloud Computing, MPLS, IP, Telephony
Education
Cameron University
AT&T April 2014 - Present
AT&T September 2012 - Present
AT&T March 2007 - August 2012
AT&T November 2001 - March 2007
AT&T September 1999 - November 2002
Skills
Sales, Project Management, Organizational..., Customer Service, Analysis, Selling, Leadership, Contract Negotiation, Sales Operations, Networking, Management, Event Planning, Account Management, Solution Selling
Education
University of North Texas 1995 — 1997
Business Administration
Fort Worth Christian School 1989 — 1993
Capella University
Associates, Telecommunications
Penn Foster School
Associates, Electronics
ServiceNow – The Enterprise Cloud Company August 2015 - Present
ServiceNow - The Enterprise IT Cloud Company April 2013 - August 2015
VMware April 2012 - March 2013
VCE, the Virtual Computing Environment Company January 2012 - April 2012
VCE March 2010 - January 2012
EMC January 2001 - March 2010
Voyence (Acquired by EMC) January 2001 - October 2007
Schlumberger 1999 - 2001
AT&T 1997 - 1999
US Army 1989 - 1996
Skills
CISSP, CCIE R&S, ITIL, Managed Services, Cloud Computing, Virtualization, SaaS, Data Center, Enterprise Software, VMware, Pre-sales, Integration, Storage, Management, Networking, Firewalls, IT Strategy, Strategy, Product Management, Security, Professional Services, Storage Area Networks, Consulting, Enterprise Architecture, IT Service Management, Solution Architecture, Disaster Recovery, Information Technology, Business Continuity, Cisco Technologies, HP, SAN, Solution Selling, VDI, Storage Virtualization, High Availability, IT Management, Network Security, Enterprise Storage, NAS, IT Operations, Servers, Infrastructure, Solaris, PaaS, VMware ESX, VMware Infrastructure, Sales Enablement, Network Architecture
Education
University of Texas at Dallas - Naveen Jindal School of Management 2008 — 2011
MBA, Business/Project Management
The University of Texas at Dallas 2008 — 2009
Graduate Certificate, Project Management
Campbell University
BBA, Computer Information Systems
SunTrust Bank January 2014 - February 2014
AT&T May 2013 - November 2013
Independent Consulting May 2010 - May 2013
Verizon Business January 2006 - May 2010
Verizon Business March 1999 - March 2006
Verizon Business January 1999 - January 2006
The Father's House 1996 - 2006
WorldCom January 2002 - January 2005
MCI January 1997 - January 1999
MCI January 1995 - January 1997
Skills
Program & Project..., Business Liaison, Telecommunications, Mediation, Executive Reporting, Business Process..., Develop project &..., High severity problem..., Develop & present..., Conduct training &..., Business research &..., Quality Assurance, Database Management, Organization Of Events, Volunteer coordination, Lotus Smart Suite, Audits & Assessments, Microsoft: Word, Excel,..., Leadership, Friendly Personality, Training, Analysis, Problem Solving, Microsoft Excel, PowerPoint, Code of Conduct, ITIL, Business Analysis, Database Admin, Project Planning, Program Management, RFP, Volunteer Management, Networking, Environmental Impact..., MS Project, Managed Services, Process Improvement, Data Center, Cloud Computing, Auditing, Change Management, Visio, Policy, Access, Liaison, Call Center, Team Leadership, Business Information, Cross-functional Team...
Education
Campbell University 1989 — 1993
BA, Communications
Campbell University 1989 — 1993
Bachelor of Arts, Telecommunications; Mass Communications; Business Admin Computer Informational SystemsMarketing
Wilmington Christian Academy 1975 — 1989
College Preparatory, Communication, General
iPic Theaters May 2015 - Present
AT&T November 2013 - March 2015
AT&T July 2012 - November 2013
Hieronymus Seafood July 2005 - May 2012
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Social Media, Time Management, Event Planning, Sales, Leadership, Restaurant Management, Food Service, Food & Beverage, Restaurants
Education
Cape Fear Community College 2010 — 2011
Registered Nursing/Registered Nurse
University of North Carolina at Wilmington 2003 — 2007
Fine/Studio Arts, General
State Farm Insurance August 2015 - Present
i9 Sports May 2011 - September 2015
AT&T September 2013 - April 2015
Verizon Wireless January 2012 - September 2013
Verizon Wireless - Digital Telecom January 2013 - July 2013
Verizon Wireless November 2005 - January 2012
Verizon Wireless November 2003 - November 2005
Loyaltyworks June 2002 - November 2003
Global Computer Supplies July 2001 - February 2002
Skills
Leadership, Marketing, Email Marketing, Management, Training, Sales, Customer Service, Online Marketing, B2B, Marketing Strategy, Program Management, CRM, Strategic Planning, Advertising, Project Management, Social Media, Team Leadership, Digital Marketing, Online Advertising, Event Planning, Call Centers, Public Relations, Event Management, Cold Calling, Marketing Communications, Video Production, Social Media Marketing, Strategy, Integrated Marketing, Social Networking, Adobe Creative Suite, Facebook, Digital Media, Creative Direction, Press Releases, Telecommunications, Pro Presenter 5, Chat Platform Migration, Responsive Web Design
Education
Walden University 2006 — 2009
M.B.A., Marketing, 4.0
Capella University 2001 — 2002
Graduate Certificate, Marketing/Brand Management
University of Iowa 1991 — 1995
B.A., Communications/Film Studies
AT&T Foundry (Innovation Center) 2013 - Present
AT&T 2011 - 2013
Sprint Prepaid Group 2009 - 2010
Sprint Prepaid Group 2007 - 2009
Telenav 2004 - 2006
TeleNav 2003 - 2004
Nextel Communications 2002 - 2003
Verizon Wireless 2001 - 2002
Verizon Wireless 1999 - 2001
Skills
Mobile Devices, Product Management, Wireless, Sales Operations, Telecommunications, Managed Services, Mobile Applications, Strategy, Solution Selling, Mobile Technology, Start-ups, Business Development, SaaS, M2M, Strategic Partnerships, Entrepreneurship, Direct Sales, Marketing
Education
Canterbury Christ Church University
International Business
Santa Monica College
Associates
Healthcare Services Group, Inc February 2015 - Present
jcpenney September 2014 - February 2015
Southern Illinois University August 2013 - May 2014
Southern Illinois Summer Music Festival June 2013 - June 2013
AT&T January 2011 - September 2012
St. Joseph Health July 2010 - November 2010
The Paducah Bank July 2009 - February 2010
Walmart 2005 - 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, C++, English, Singing, Music, Event Planning, Teaching, Vocal, Data Entry, Facebook, Outlook, Time Management, Higher Education, Fundraising, Social Networking, Event Management, OS X, Inventory Management, Retail
Education
Southern Illinois University, Carbondale 2012 — 2014
Master of Music, Vocal Performance
Campbellsville University 2004 — 2008
Bachelor of Music, Music Teacher Education
AT&T August 2000 - Present
CLAYTON CHILDCARE SERVICES January 2006 - August 2008
JPS Health Network March 2000 - January 2006
North Texas Regional Library System January 1998 - March 2000
Skills
Problem Solving, Social Media, Critical Thinking, Multi-skilled, WFA, Call Center Experience, Work Well Independently, Collaborative Problem..., E-Learning, Microsoft Excel, Microsoft Office, Microsoft Word, Nonprofits, Organization, PowerPoint, Typing, Creative Writing, Youth Mentoring, Youth Work, Youth Ministry, Customer Service, Customer Satisfaction, Customer Support, Retaining Customers, Online Data Entry, Outlook, Community Service, Telephone Skills, Conflict Resolution, Social Networking, Leadership, Program Management, Event Planning, Recruiting, Hiring, Staff Development, Call Centers
Education
The USC School of Social 2015 — 2017
Master of Social Work (MSW), Social Work concentration Community, Organization & Business
Capella University 2013 — 2015
Master of Science (M.S.) in Human Services, Social and Community Services, 3..8
University of Phoenix 2008 — 2013
BSB/PA, Business Administration concentration in Public Administration, 3.69
Expert Global Solutions July 2015 - Present
Entertainment Benefits Group December 2014 - Present
AT&T June 2000 - Present
ATT 2000 - 2014
Skills
Inventory Management, VoIP, Vendor Management, Six Sigma, Customer Service, Employee Training, Project Management, Dispatching, Centrex, Customer Escalation..., Nortel Meridian, Oracle Applications, AT&T Business Direct, AT&T AOTS, Citrix, Force for the Load..., Force for Analyst &..., Force Basics, AT&T Business Direct..., Billing Inquiry &..., Data Billing..., AT&T GPS, Telecommunications, Customer Experience, Process Improvement, Call Centers, Leadership, Customer Satisfaction, Sales, Managed Services
Education
Capella University
Bachelor of Applied Science (BASc), Accounting, 3.0
Sanford Magnet Middle School August 2013 - August 2014
Boys and Girls Club of America June 2012 - August 2014
Mavericks High July 2011 - July 2013
Ivy School and Morning Spirit Academy August 2008 - March 2011
Zenith High School August 2006 - August 2008
CEP Community Education Partners August 2005 - January 2006
AT&T January 2003 - January 2005
AT&T January 2003 - January 2004
Skills
MS Office, typing speed..., Mentoring, Leadership, Tutoring, Curriculum Design, Teaching, Teacher Training
Education
Capella University 2007 — 2008
CollegeTeaching Certification
University of Phoenix 2005 — 2006
Masters, Business Administration
Voorhees College 1997 — 2001
Bachelor's Degree, Biology and Chemistry
IBM November 2009 - Present
Mazel Capital 2008 - 2013
IBM July 2003 - November 2009
IBM April 2000 - June 2003
AT&T August 1999 - April 2000
Skills
Cross-functional Team..., Supply Chain, Program Management, Project Management, Business Development, Project Planning, Management, Business Planning, Manufacturing, Business Process..., Business Analysis, Process Improvement, Strategy, Supply Chain Management, Negotiation, New Business Development, Marketing Strategy, Product Management, Testing, Vendor Management, Integration
Education
Villanova University 2002 — 2003
Master Certificate, Project management
Campbell University 1996 — 1998
MBA, Business
Nyack College 1989 — 1993
Bachelor of Science (BS), Business/Economics
Ramapo High School
Archer Pressure Pumping October 2014 - Present
AT&T 2009 - Present
Halliburton 2008 - 2009
Cameron University 2006 - 2007
KSWO TV 2006 - 2007
TRIAC Computers Inc. 2001 - 2004
Skills
Accomplished and..., Excellent..., C++, Network Administration, Fracture Mechanics, Oilfield Services, Computer Security, Operational Leadership, Transmitters & Receivers, AutoCAD, Systems Design &..., Power System and..., Microsoft office, Electronics, Microsoft Office, Technical Support, Hardware, Microsoft Excel, Wireless, Troubleshooting, Networking, Security, Leadership, Servers, Software Installation, Network Design, TCP/IP, System Administration, Customer Service, Team Building, Telecommunications, Network Security, Strategic Planning, Microsoft Word
Education
Colorado Technical University 2010 — 2012
Master of Science (M.Sc.), Management Information Systems, General
Cameron University 2004 — 2007
Bachelor of Applied Science (B.A.Sc.), Electrical, Electronic and Communications Engineering Technology/Technician
AT&T August 2013 - Present
FedEx October 2008 - September 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Public Speaking
Education
Capella University 2012 — 2013
Psychology
ESM Central School District September 2004 - Present
Chittenango /LaFayette/East Syracuse Minoa Central Schools April 2002 - January 2004
Enterprise Rent-A-Car November 2001 - April 2002
Lucent Technologies October 2000 - May 2001
Verizon Wireless May 2000 - October 2000
AT&T December 1997 - May 2000
Skills
Teaching, Curriculum Design, Lesson Planning, Fundraising, Leadership, Differentiated..., Sales, Direct Sales, Instructional Design, Elementary Education, Staff Development, Classroom, Curriculum Development, K-12, Educational Leadership, Public Speaking
Education
LeMoyne College 2002 — 2010
Cerificate of Advanced Studies
LeMoyne College
Masters of Education for Teachers
Canisius College
Bachelor of Arts, Communication Studies
AT&T May 2014 - Present
H&R Block November 2013 - Present
Dollar General October 2013 - February 2014
J & J Staffing May 2011 - May 2013
IRS VITA January 2013 - April 2013
Skills
Microsoft Excel, Microsoft Office, Accounting, Microsoft Word, PowerPoint, Financial Accounting, Tax, Income Tax, Leadership, Data Entry, Nonprofits, Time Management, Business Planning, Auditing, Budgets, Accounts Payable, Accounts Receivable, General Ledger, Business Strategy, Analysis, Finance, Customer Service, Administrative..., Internal Controls, Inventory Management, Teamwork, System Administration, Financial Reporting, Office Administration, Account Reconciliation, Outlook, Data Analysis, Invoicing, Risk Management, Management, Bookkeeping, Financial Analysis, Payroll, GAAP, Research, Spreadsheets, Managerial Finance, Access, Strategic Planning, Banking, PeopleSoft, Peachtree, QuickBooks, Training, Human Resources
Education
Virginia State University 2011 — 2013
B.S. Degree, Accounting
Virginia State University 2011 — 2013
B.S. Degree, Accounting
Campbell University 2009 — 2011
Bachelor's degree, Accounting
AT&T March 2012 - January 2013
AT&T September 2007 - March 2012
AT&T February 2010 - 2012
AT&T March 2004 - November 2005
Skills
Call Center, Telecommunications, Customer Satisfaction, Customer Service, T1, Customer Retention, Account Management, Troubleshooting, Process Improvement, Sales, Technical Support, Escalation, DSL, Direct Sales, Networking, Team Leadership, Leadership, Managed Services, Team Building, Project Management, Management, Frame Relay, Outlook, Microsoft Excel, Microsoft Office, VoIP, MPLS, CRM, Broadband, Wireless, Time Management, Analysis, Training, SAP, Ethernet, Credit, Budgets, IP, ATM networks, Finance, Six Sigma, Relationship Management, LAN-WAN
Education
Capella University 2010 — 2012
Master of Business Administration (M.B.A.), Masters of Business Administration MBA Degree with specialization in Multinational Corporate Busines, 3.9
Capella University 2006 — 2010
Bachelor's degree, Business Management and Leadership, A
North Hennepin Community College 1994 — 1996
Associate of Arts (A.A.), General Studies
Coon Rapids High School 1991 — 1994
High School Diploma, General Studies
Capella University
Master of Business Administration (MBA), Finance and Financial Management Services, A
Walt Disney Company June 2014 - Present
AVI-SPL June 2012 - May 2014
Qoncert October 2010 - July 2012
AT&T June 2006 - November 2010
Dimension Data August 2004 - April 2006
Skills
Cloud Computing, Telephony, Routing Protocols, Network Design, IP, Network Administration, MPLS, OSPF, Network Architecture, BGP, Cisco, Network Security, Firewalls, Data Center, Security, Switches, Routers, WAN, CCNP, TCP/IP, Routing, QoS, Troubleshooting, Enterprise Architecture, Architecture, Network Engineering, VPN, ITIL, Consultancy, Managed Services, Cisco IOS, Cisco Technologies, System Deployment, VMware ESX, Cisco Call Manager, Juniper, Pre-sales, SIP, Networking, Enterprise Software, LAN-WAN
Education
Capella University 2008 — 2010
MS
University of Maryland College Park 1991 — 1995
BS
Helpers Home Care Agency September 2009 - Present
Helpers Home Care Agency September 2009 - Present
G-2 Realty August 1995 - August 2009
AT&T June 1990 - December 2003
Skills
Elder Care, Home Care, Seniors, Laundry, Healthcare, Direct Marketing, Product Marketing, Strategic Planning, Business Planning, New Business Development, Personal Care, Health, Companion Care, Senior Care
Education
Capella University 1999 — 2002
Ph.D., Business Administration
Grambling State University 1988 — 1990
MBA, Business Administration
AT&T November 2011 - Present
AT&T December 2009 - November 2011
AT&T May 2003 - December 2009
Education
Campbellsville University 2010 — 2012
Masters, Master of Science in Special Education, Masters Senior
Colorado Technical University-Online 2004 — 2006
Bachelor of Science, Criminal Justice
smartstyles January 2012 - Present
AT&T August 1992 - September 2009
Education
Canadian Valley Technology Center 2010 — 2011
cosmeotology
University of Central Oklahoma 1984 — 1987
physical education
AT&T April 2014 - Present
Pinnacle Technical Resources July 2012 - April 2014
Actively Seeking Employment May 2012 - August 2012
Apex Systems October 2011 - April 2012
IBM August 2008 - January 2011
IBM June 2006 - August 2008
IBM June 2005 - June 2006
IBM February 2002 - June 2005
IBM April 1998 - February 2002
North Carolina National Guard June 1997 - June 2000
Skills
Software Project..., Program Management, Product Management, Managerial Experience, Software Development, Software Engineering, Software Design, Software Installation, Software Implementation, Software Training, Information Architecture, Deployment, Hardware Support, Network Architecture, Systems Analysis, System Architecture, Solution Architecture, Customer Relations, Project Planning, Project Execution, Problem Solving, Change Management, Agile Project Management, Cross-functional Team..., Team Leadership, Mobile Applications, Product Life Cycle..., IT Strategy, Enterprise Architecture, Release Management, Risk Management, Team Building, Vendor Management, Open Source Licensing, Negotiation, Systems Management, Process Development, Project Portfolio..., Technical Leadership, Integration, Agile, Resource Management, Business Analysis, Project Delivery, IT Management, Requirements Analysis, Certified Project..., PMO, IT Service Management, Solution Design
Education
Campbell University
BA, Business Administration
Northern Virginia Community College 1994 — 1996
Associates, Computer Science, Programming
TDS Telecommunications Corp. June 2007 - Present
AT&T March 2000 - June 2007
GTE June 1995 - June 1998
Skills
Central Office, Power Distribution, Telecommunications, Microsoft Office, VoIP, IPTV
Education
Cameron University 1993 — 1995
Associate of Arts and Sciences (AAS), Electrical, Electronics and Communications Engineering
Sun Prairie Senior High School 1984 — 1988
Diploma
EDWARDS SECURITY August 2010 - Present
AT&T June 1996 - Present
Skills
Personal Protection, Security, Security Management, Physical Security, Surveillance, Risk Assessment, Operating Systems, Private Investigations, Security+, Windows 7, Troubleshooting, Security Awareness, LAN-WAN, WAN, Switches, Computer Network..., Cat5, CCTV, Security Policy, Public Safety, Executive Protection, Close Protection, T1, Martial Arts, Firearms, Protection, Weapons, DSL, Optical Fiber, DS3, Provisioning, Security Operations, ISDN, Fiber Optics, Telephony, ADSL, Pistol, Force Protection, Ethernet, CQB, LAN Switching, Switching, Telecommunication..., Tactics, First Aid, Personal Security
Education
Cameron University 1987 — 1989
Eisenhower Senior High School 1984 — 1987
Cisco December 2014 - Present
Cisco Systems November 2006 - December 2014
Cisco Systems August 2005 - November 2006
AT&T March 1999 - August 2005
AgriBank, FCB 1994 - 1996
Skills
VPN, Network Security, Unified Communications, Networking, Data Center, MPLS, BGP, LISP, IPv6, MPLS, BGP, Cisco Technologies, Telephony, Network Engineering, Wireless Networking, IP, Wireless, Network Design, Pre-sales, Switches, Servers, Telecommunications, VoIP, Troubleshooting, Cisco Routers, Ethernet, SIP, Firewalls, Security, Cisco Call Manager, Virtualization, Disaster Recovery, Cisco IOS, Network Architecture, Routing, Network Administration, Leadership, Strategy, CCNP, Business Continuity, CCNA, Cloud Computing, QoS, Routers, Cisco Nexus, Telepresence, OSPF, Routing Protocols, Solution Selling, Technical Support, EIGRP, WAN, High Availability
Education
Capella University 2005 — 2009
Master of Science, Information Technology Management
Inver Hills College 1991 — 1993
AAS, Telecommunications
College of St. Catherine
BA, Social Work
UBS Private Wealth Management November 2008 - Present
Deutsche Bank March 2000 - November 2008
PaineWebber January 1994 - March 2000
AT&T January 1989 - December 1993
Education
Fairleigh Dickinson University 1991 — 1993
Master of Science, Finance
Canisius College 1983 — 1987
B.S., Accounting
AT&T Services, Inc. May 2010 - Present
AT&T May 1999 - April 2010
Advantis / IBM Global Network Services January 1995 - May 1999
Stone & Webster 1987 - 1994
CCA / Praxis 1991 - 1991
Hasbro May 1983 - December 1987
Skills
Security, Telecommunications, VoIP, Program Management, Cloud Computing, Information Security..., Cisco Technologies, Network Security, Risk Management, Project Management, Troubleshooting, Integration, Networking, Computer Security, Information Security, Enterprise Software, IT Management, Leadership, Disaster Recovery, System Deployment, Information Technology, Enterprise Architecture, Process Improvement, Data Center, Vendor Management, Mobile Devices, Firewalls, Network Engineering, WAN, VPN, LAN-WAN, Switches, Wireless, Network Design, Virtualization, Wireless Networking
Education
Capella University 2013 — 2015
Bachelor of Science (B.S.), Information Technology
CISM Bootcamp
Certificate of Completion, CISM Exam Study
Professional / Career 2007 — 2008
Diploma, Massage Therapy
J.J. Taylor Companies, Inc. August 2014 - Present
Bernicks April 2012 - August 2013
Staples Mill Brewing Co May 2011 - April 2012
AT&T July 2007 - May 2010
Guitar Center February 2007 - April 2007
Guitar Center August 2006 - February 2007
Aardvark Productions August 2003 - February 2007
Skills
Wireless, Training, Craft Beer, Beer, Beverage Industry, Distribution Logistics, Sales, Alcoholic Beverages, Management, Beverage Development, Merchandising, Direct Sales, Leadership, Telecommunications, Solution Selling, Customer Service, Customer Satisfaction, Sales Process, Public Speaking, Sales Operations, User Experience, Team Building, Account Management, Mobile Devices, Audio Engineering, Cold Calling, Retail, Sound, Sales Management, Inventory Management, Team Leadership, Salesforce.com, Social Networking, Marketing
Education
Capella University 2009 — 2015
Bachelor of Science (BS), Business Management and Leadership
Franciscan University of Steubenville 2003 — 2006
Theology
Sentinel Leadership August 2015 - Present
The Daymark Group 1997 - Present
AT&T 1984 - 1997
Skills
Executive Coaching, Organizational..., Leadership Development, Emotional Intelligence, Change Management, Strategy, 360 Feedback, Team Building, Management Consulting, Leadership, Strategic Planning, Business Development, Talent Management, Coaching, Management, Succession Planning, Workshop Facilitation, Human Resources, Employee Engagement, Organizational Design, Organizational..., Conflict Resolution, Performance Improvement, Culture Change, Executive Development, Performance Management, Career Development, HR Consulting, Integration, Talent Acquisition, Personnel Management, Training, Onboarding, Executive Management, Career Management, Employee Training, Management Development, Personal Development, Talent Assessment, Wellness Coaching, Virtual Teams, Business Strategy, Consulting
Education
Capella University 2003 — 2008
Ph.D., Industrial Organizational Psychology
Nova Southeastern University 1995 — 1998
M.S., Psychology
Seton Hall University
Bachelor of Arts (B.A.), Communication, General
AT&T April 2014 - Present
Atlantic Building January 2005 - Present
Carolina Green Building October 2012 - January 2014
Farlow Group October 2006 - September 2010
BMAC January 2001 - September 2005
Griffin Electric January 1995 - December 2000
Skills
Renewable Energy, Entrepreneurship, Solar Energy, I am a skilled..., Start-ups, Sustainability, Business Strategy, Strategic Planning, Energy Efficiency, Project Management, Energy, Construction, Marketing Strategy, Team Building, Business Development, Contract Negotiation, Photovoltaics, Electrical Controls, Electricians
Education
Cape Fear Community College 2011 — 2014
Associate of Science (AS), Sustainability Studies
The Harvard Group August 2015 - Present
Globulus February 2015 - Present
Kevin Conway Communications February 2013 - Present
Schnake Turnbo Frank Public Relations May 2013 - January 2015
AT&T January 2005 - January 2013
SBC National Customer Events Group January 2001 - January 2005
Southwestern Bell Corporation (SBC) Marketing-Sales Proposal Center January 1992 - January 2001
Southwestern Bell / Southwestern Bell Corporation (SBC) April 1985 - January 1992
The University of Tulsa January 1981 - April 1985
Park Newspapers of Northeastern Oklahoma 1979 - 1981
Skills
Telecommunications, Strategic Public..., Employee Communications, Executive..., Speech Writing, Employee Engagement, Employee and Retiree..., Marketing..., Marketing Communications, Internal Communications, Media Relations, Strategic Communications, Public Relations, Integrated Marketing, Brand Awareness, Marketing, Reputation Management, Crisis Communications, Program Management, Leadership, Strategy, Communication Training, Social Media Marketing, Corporate Branding, Proposal Writing, Corporate Communications, Communications Planning, Event Planning, Management, Messaging, Business Development, Web Content, Public Affairs, Thought Leadership, Newsletters, Copywriting, Press Releases, Content Development, Crisis Management, Content Management, Message Development, Content Strategy, B2B Marketing, Web Content Management, New Media, Blogging, Brand Development, Spokesperson, Strategic Partnerships, Digital Strategy
Education
University of Oklahoma
Bachelor of Arts (B.A.), Journalism
Canisius College
East Rockaway High School, East Rockaway, Long Island, New York
Nationwide Insurance / Kforce July 2015 - Present
Training Pros / AT&T February 2015 - Present
Mondo October 2014 - January 2015
N/A April 2013 - October 2014
American Dream Group, Inc. June 2011 - December 2013
Kelly Mitchell August 2012 - April 2013
Keller Williams Capital Partners Realty 2013 - 2013
FlexJobs.com 2012 - 2013
AT&T October 2008 - October 2011
Central Ohio ASTD September 2008 - December 2010
Skills
Training, Instructional Design, Documentations, Real Estate, Technology Change..., Microsoft Office, Adobe Creative Suite, Networking, Change Management, Technical Writing, Management, Human Resources, Software Documentation, Needs Analysis, E-Learning, Leadership, Visio, Adult Education, Captivate, Instructor-led Training, Blended Learning, Time Management, Onboarding, Policy, Integration, Customer Service
Education
Columbus State Community College 2014 — 2015
Certifications in Digital Design, Advanced Illustrator, Advanced InDesign, and Digital Painting, Graphic Design, A
Columbus State 2012 — 2012
Real Estate Licensure
Capella University 2007 — 2008
Master's, Instructional Design
University of Phoenix 2000 — 2002
BSB/IS, Bachelor of Science, Business/Information Services
Villanova University
Master Certificate, Applied Project Management
AT&T February 2005 - Present
Skills
Physical Therapy, Computer Science, Athletic Training
Education
University of Louisville 1993 — 1996
Physical Therapy
waggener high school 1986 — 1990
Campbellsville University
Kentucky State University
Xerox November 2011 - Present
Axyspointe May 1994 - Present
ttcInnovations October 2009 - 2013
Waste Management Inc 2007 - 2009
BayGroup International March 2005 - November 2007
AT&T September 1994 - November 2002
Old Kent Financial Corporation June 1988 - May 1994
Skills
Learning Strategist, Cultural Change/Renewal, Facilitation, Perfomance Consulting, eLearning, Blended Learning..., Instructor-Led Training, Assessments, ADDIE, Instructional Design, Change Managment, Organizaitonal..., Leadership Development, Executive Coaching, Sales Development, Consultative Selling, Negotiation Training, DiSC Profiles, Instructor-led Training, Workshop Facilitation, Change Management, Program Management
Education
Capella University 2007 — 2009
MS/Ph.D.
Western Michigan University 1989 — 1991
MA
Central Michigan University 1984 — 1988
BA
AT&T October 2012 - Present
AT&T Mobility July 2010 - October 2012
LexisNexis September 2009 - July 2010
AT&T Mobility January 2008 - September 2009
AT&T Mobility June 2007 - January 2008
Verizon Wireless December 2004 - December 2006
Verizon Wireless October 2003 - December 2004
Skills
B2B, B2C, Competitive Analysis, Business Analysis, Sales Management, Sales Process, Sales Operations, Human Performance, Psychology, Inventory Management, Inventory Control, Account Management, Microsoft Office, SPSS, Marketing Strategy, Social Networking, Process Improvement, Relationship Improvement, Performance Improvement, Program Improvement, Customer Satisfaction, Leadership, Coaching, Marketing, Training, Sales, Product Marketing, Direct Sales, Customer Service, Cold Calling, Selling, New Business Development, Networking, Mobile Devices, Customer Retention, Wireless, Salesforce.com, Recruiting, Cloud Computing, Management, Retail, VoIP
Education
Master Tran's Martial Arts 2014 — 2020
Brown Belt, Hapkido
Capella University 2011 — 2013
Masters of Science, Industrial/Organizational Psychology
Wright State University 2003 — 2008
BS, Psychology
Connextions INC June 2012 - January 2014
Family Dollar February 2006 - March 2011
AT&T January 2002 - October 2005
AT&T April 1995 - January 2002
Skills
Call Centers, Human Resources, Team Building, Performance Management, Leadership, Management, Employee Relations, Project Management, Microsoft Office, Customer Service, Call Center, Strategic Planning, Training Delivery, Microsoft Word, Account Management, Analysis, Relationship Management, Customer Service..., Mentoring Of Staff, Hands-on Training, Multi-Channel Data..., Operations Management
Education
Capella University
Master's degree, Human Resources Management and Services
North Carolina Central University
Bachelor of Science (B.S.), Biology, General
AT&T
Skills
Customer Service, Management, Microsoft Excel, Microsoft Office, Microsoft Word, Public Speaking
Education
Campbell University 1963 — 1966
Bachelor's degree, English Language and Literature/Letters
Independent agent for Humana December 2013 - Present
Real Soft, Inc. (Contract with AT&T) and ZeroChaos September 2008 - July 2013
Tri-Three Inc. July 2005 - July 2008
AT&T October 1985 - July 2005
AT&T 1997 - 2003
Education
Capella University
Masters, Information Technology in Healthcare Management, GPA 3.8
Keller Graduate School of Management 2004 — 2005
Masters, Finance and Accounting
DeVry Institute of Technology 1982 — 1985
BS, Computer Information System
AT&T August 2015 - Present
AT&T June 2015 - August 2015
Kingfisher Systems June 2014 - June 2015
Kingfisher Systems 2014 - June 2015
551st Signal Battalion, U.S. Army 2008 - 2010
IAFC 2007 - 2008
Critical Asset Rapid Distribution Facility, 4th Marine Division 2005 - 2007
S Btry 5Bn 10th Marines 1999 - 2003
Skills
Security Clearance, CISSP, ITIL v3 Foundations..., CompTIA A+ Certified, CompTIA Security+..., CompTIA Network+..., MCTS Windows 7 Certified, Network Security, Troubleshooting, Security, Computer Repair, Networking, Help Desk Support, Leadership, System Administration, Computer Hardware, Microsoft Certified..., Cisco IOS, Software Installation, CompTIA, Customer Service, Active DoD Secret..., Military Leadership
Education
Western Governors University 2015 — 2017
Bachelor's Degree, Bachelor of Science, IT - Security Emphasis
Cape Fear Community College 2012 — 2014
Associate of Science (A.S.), Computer Information Technology
AT&T March 2015 - Present
AT&T January 2007 - March 2015
NBMBAA 2004 - 2014
BellSouth Long Distance (BSLD) September 2003 - January 2007
Nortel Networks July 1999 - September 2003
Northern Telecom July 1996 - July 1999
US ARMY January 1992 - January 1996
Skills
TCP/IP, Telecommunications, Management, System Administration, IT Management, Troubleshooting, Project Management, Training, Leadership, Team Building, Strategy, Networking, Network Design, Human Resources, Customer Satisfaction, Team Leadership, Microsoft Office, Customer Service, Strategic Planning, Army
Education
Capella University
PhD, Organization and Management specializing in Leadership
Keller Graduate School of Management 2002 — 2004
MBA, Human Resource Concentration
DeVry University 1999 — 2002
BS, Telecommunications Management
Prairie View A&M University 1988 — 1991
N/A, Electrical Engineering Technology
Allegro Development Corporation September 2011 - Present
AT&T August 2010 - September 2011
Bank of America February 2010 - August 2010
Bank of America February 2009 - February 2010
Bank of America June 2008 - February 2009
Bank of America January 2007 - June 2008
Bank of America June 2003 - January 2007
State Employees' Credit Union January 2001 - May 2003
Skills
Marketing, Change Management, Training, Product Management, Cross-functional Team..., Software Implementation, Project Management
Education
Campbell University 1998 — 2003
MBA, Business Administration
AT&T June 2015 - Present
Brierley & Partners July 2013 - May 2015
Fogo de Chão April 2012 - May 2013
Nokia August 2000 - April 2012
GTE Communications Corporation (Verizon) June 1997 - July 2000
st Global Partners (Money Management Division) March 1995 - June 1997
Skills
Market Research, Competitive Intelligence, Forecasting, Analytics, Analysis, Competitive Analysis, Wireless, Telecommunications, Mobile, Strategy Development, Market Intelligence, Marketing Strategy, Segmentation, Strategic Planning, New Business Development, Market Analysis, Product Planning, Marketing Research, Business Intelligence, Cross-functional Team..., Consumer Insights, Business Modeling, Financial Analysis, Team Leadership, Pricing, Mobile Devices, Strategy, Marketing, Product Management, Go-to-market Strategy
Education
UTD 2011 — 2012
Market Research and Marketing Analytics
SPSS Certification
SPSS
Cameron University
Bachelors, Business Administration
Southern Methodist University
Marketing
NC Education Lottery December 2011 - Present
InfraGard - North Carolina (Eastern Chapter) January 2011 - Present
US Army Reserves August 1984 - June 2013
SAIC January 2011 - November 2011
Progress Energy September 2005 - September 2010
North Carolina State University September 2003 - September 2005
Progress Energy January 2000 - September 2003
AT&T March 1999 - January 2000
Lockheed Martin March 1998 - March 1999
Skills
Risk Management, Security, Network Security, Disaster Recovery, Security Clearance, Risk Assessment, Physical Security, Team Leadership, Emergency Management, Information Assurance, Problem Solving, Crisis Management, Team Building, Risk Analysis, DoD, Intelligence Analysis, Compliance, Military, Computer Forensics, Cyber Security, Public Speaking, Computer Security, Program Management, Information Security, Business Continuity, Analysis, Counterintelligence, Force Protection, Government
Education
Cochise College 2012 — 2012
Associate of Applied Science, Intelligence Operations
NC Department of Justice 2008 — 2008
Certificate, Anti-Terrorism
Campbell University 1996 — 1998
BA, Computer Operations Systems
US Army Jump Master School 1997 — 1997
Jump Master, Airborne Operations
Advanced Intelligence
Certificate, Intelligence Operations
ATT July 2013 - Present
AT&T 2007 - Present
Shell 1998 - 2007
Skills
Telecommunications, Data Center, ITIL, Cisco Technologies, Integration, Network Design, VoIP, WAN, Enterprise Architecture, IT Management, IT Strategy, Vendor Management
Education
Cameron University 1983 — 1995
Oklahoma State University 1985 — 1988
bs-eet
AT&T July 2011 - Present
Pro Staff March 2011 - June 2011
Richard L. Roudebush VA Medical Center July 2010 - February 2011
Family Social Services Administration/IBM January 2009 - December 2009
IUPUI Financial Aid Office May 2008 - January 2009
Indianapolis Business Journal May 2007 - December 2007
JTAC/Indiana Supreme Court December 2003 - June 2005
Skills
Adobe Creative Suite, Social Media, Photoshop, Dreamweaver, Instructional Design, HTML, Microsoft Office, SharePoint, Adobe Acrobat, Customer Service, Web Design, Captivate, Project Management, Blogging, Graphic Design, Wordpress, Illustrator, InDesign, Distance Learning, Multimedia, Graphics, Storyboarding, Training, Mac, User Interface Design, Layout, WordPress, SEO, User Experience, Flash, Lectora, CSS, Editing, Web Development, ADDIE, SCORM, Instructor-led Training, Creative Direction, Technical Writing, Learning Management..., PHP, E-Learning, Blended Learning
Education
Capella University 2009 — 2012
Masters, Instructional Design
Indiana University-Purdue University at Indianapolis 2004 — 2008
Bachelors, New Media
ITT Technical Institute-Indianapolis 2001 — 2003
Associates, MultiMedia
AT&T September 2013 - Present
e3communications June 2005 - August 2013
Stern Advertising June 2004 - July 2005
Walt Disney World July 2003 - July 2004
Billoni Associates & Sugar Ray Leonard Boxing June 2002 - July 2003
Buffalo Gladiators June 2002 - October 2002
Buffalo Sabres 2001 - 2002
Skills
Publicity, Public Relations, Crisis Communications, Media Relations, Social Media, Community Outreach, Marketing Communications, Community Development, Event Management, Strategic Communications, Digital Marketing, Journalism, Press Releases, Corporate Communications, Public Affairs, Social Media Marketing, Copywriting, Newsletters, Facebook, Blogging, Social Networking, Advertising, Internal Communications, Digital Media, Integrated Marketing, Event Planning, Digital Strategy, Marketing, Marketing Strategy, Sponsorship, Editing, Media Planning, Fundraising, Entertainment, Speech Writing, Brand Development, New Media, Reputation Management
Education
Clark University 1994 — 1998
BA, Psychology and History
Canisius College 2001 — 2003
Master's degree, Sports Administration and Communications
Verizon Telematics, Inc. June 2015 - Present
SunTrust Bank September 2012 - October 2014
Cox Communications April 2012 - August 2012
AT&T November 2010 - August 2011
SITA CORP October 2008 - October 2010
Bellsouth.net (AT&T) February 2006 - June 2008
Cox Communications December 2005 - February 2006
Delta Technology 1998 - 2005
Skills
Agile Methodologies, SDLC, Software Quality..., Software Documentation, Troubleshooting, Project Management, PMP, MS Project, Microsoft Office..., Scrum, Requirements Analysis, Testing, Manual Testing, QTP, Quality Assurance, Change Management, Waterfall, Quality Center, Risk Analysis, Variance Analysis, Forecasting, Stakeholder Analysis, Stakeholder Management, WBS, SharePoint, Vendor Management, Test Management, Visio, User Acceptance Testing, Leadership, Test Planning, Software Project..., Performance Testing, Regression Testing, Resource Management, Agile Project Management, Test Strategy, Training, LoadRunner, Defect Tracking, Integration Testing, Process Improvement, Agile, Cross-functional Team..., System Testing, Test Automation, Test Cases, Project Delivery, Integration, Requirements Gathering
Education
Capella University 2013 — 2015
Bachelor's degree, Information Technology - Project Management
Tuskegee University 1989 — 1992
Mechanical Engineering
Main Street Renewal, LLC July 2014 - Present
Capital Property Management - A Key Property Services Company January 2014 - July 2014
PalmerHouse Properties February 2009 - May 2014
Oakwood Worldwide/Execustay October 2012 - February 2014
Northpoint Realty and Asset Management May 2007 - February 2009
TLC Management October 2007 - October 2008
AT&T 2003 - 2007
Skills
Hospitality Industry, Real Estate Transactions, Real Estate, Contract Negotiation, Leasing, Sales, REO, Bank-owned Properties, Travel Planning, Office Administration, Techinical, Troubleshooting, Evictions, Relocation, small business, Corporate Housing, Account Management, National Accounts, National Association of..., Multiple Listing Service, Small Business, Foreclosures, Selling, Property, Marketing, Customer Service, Negotiation, Investment Properties, Management, Sellers, Listings, Retail, Social Networking, Advertising, Property Management, Marketing Strategy, Entrepreneurship, Training, Buyers, Customer Satisfaction, Mortgage Lending, Leases, CRM, Rentals, Finance, Investors, Short Sales, Apartments, Residential Homes, FHA
Education
Capella University 2009 — 2011
Finance, General
University of Phoenix 2005 — 2009
Accounting
Uber June 2015 - Present
AT&T February 2013 - September 2014
Construction October 2009 - December 2012
Comcast June 2008 - September 2009
Tweeter February 2006 - May 2008
Blockbuster September 2005 - February 2006
Toms Gruppen A/S March 2005 - August 2005
Nissan Motor Corporation March 2003 - October 2004
Skills
Sales, Communication, Customer Service, Customer Retention, Marketing, Advertising, Chef, Music, Accounting
Education
Cape Cod Community College 2009 — 2011
Associate of Arts (A.A.), Communication and Media Studies
AccuWeather July 2015 - Present
AT&T October 2005 - August 2014
AT&T October 2005 - September 2007
Outdoor Recreation Army MWR 2001 - 2004
Mobile South 2000 - 2001
ATT Wireless 1996 - 2000
Skills
Sales, Customer Experience, Sales Management, Hiring, Management, Telecommunications, Direct Sales, Account Management, Solution Selling, Sales Operations, Industrial Management, Management Science
Education
Cameron University
Master of Business Administration (M.B.A.), Business Administration and Management, General
Grove City College 1992 — 1996
BS in Business Management, Business Management
Halliburton July 2014 - Present
AT&T February 2014 - July 2014
Payless ShoeSource May 2013 - February 2014
Payless ShoeSource March 2007 - May 2013
Walt Disney World January 2012 - May 2012
Skills
Customer Service, Leadership, People-oriented, Microsoft Office, Positivity, Goal Oriented, Friendly Personality, Sales, Time Management, Retail, Customer Satisfaction, Retail Sales, Cashiering, Merchandising, Store Management, Visual Merchandising
Education
Southeastern Oklahoma State University 2008 — 2013
Bachelor of Business Administration (B.B.A.), Marketing
Cameron University 2011 — 2011
AT&T July 2012 - Present
Asurion January 2012 - June 2012
Skills
Spanish, Mobile Devices, Mobile Technology, Electronics, Consumer Electronics, 4G, Cellular Communications, Customer Experience, Data Entry, Direct Sales, Leadership, Networking, Mobile Communications, Quotas, Retail, Smartphones, Windows, Wireless, Wireless Networking, Customer Service, Microsoft Office, Team Building, PowerPoint, Microsoft Word, Sales, Facebook, Solution Selling, Organizational..., GSM, M2M, Social Media Marketing, Advertising, Social Networking, Product Management, Psychology, Marketing, Marketing Strategy, Telecommunications, Time Management, Product Marketing
Education
Middle Tennessee State University
Bachelor of Science (BS), Liberal Arts and Sciences/Liberal Studies
Capella University
Master of Science (M.S.), Psychology
AT&T May 2014 - Present
The Home Depot March 2013 - May 2014
Best Buy August 2010 - March 2011
Big 5 Sporting Goods June 2010 - January 2011
Skills
Customer Service, Sales Process, Electronics, Internet, Apple, Windows, Sales, Retail Sales, Customer Satisfaction, Retail, Customer Experience, Team Leadership, Time Management, Merchandising, Mobile Devices, Store Management, Teamwork, Customer Retention, Leadership, Visual Merchandising, Inventory Management, Sales Management, Account Management, Sales Operations, Employee Training, Inventory Control, Computer Hardware, Team Building, Direct Sales, Management, Loss Prevention, Training, Telephone Skills
Education
Pace University 2015 — 2017
Bachelor of Applied Science (B.A.Sc.), Information Technology
Cañada College 2011 — 2014
Electrical and Electronics Engineering
Skyline College
Buice Realty, Inc. July 2005 - Present
AT&T August 1986 - June 2005
University of North Carolina at Chapel Hill June 1967 - February 1985
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Outlook, Teaching, Negotiation
Education
Campbell University
AA, Business
National-Louis University
BA, Behavioral Sciences
DRS Technologies, Inc. December 2011 - January 2015
DRS Technologies March 2007 - December 2011
CTX Mortgage August 2006 - March 2007
AT&T March 2006 - August 2006
Gold's Gym December 2005 - February 2006
Telvista Inc. January 2004 - October 2005
Skills
Active Directory, DNS, Security, Information Security, Networking, Vulnerability Management, Computer Security, Security Management, Windows, Vulnerability Assessment, Security Clearance, Windows Server, VPN, TCP/IP, Process Improvement, Symantec Endpoint..., VoIP, LAN-WAN, Encryption, Threat & Vulnerability..., NISPOM, Reporting & Analysis, Team Leadership, Cross-functional..., Linux, OSI Model, Group Policy, Malware Analysis, SIEM, Powershell
Education
Capella University 2011 — 2013
Bachelor's of Science in Information Technology, Information Assurance and Security
Dallas County Community College 2004 — 2007
Associates, Computer Networking and Administration
Reynolds American, Inc. October 2015 - Present
Bluegrass Cellular March 2014 - March 2015
AT&T October 2012 - January 2014
32 Degrees Shaved Ice May 2007 - August 2012
Skills
Wireless, Telecommunications, Direct Sales, Solution Selling, Customer Retention, Call Centers, Managed Services, Sales Operations, Mobile Devices, Account Management, Cold Calling, Customer Experience, Pricing, Sales, Microsoft Word, PowerPoint, Management, Microsoft Excel, Microsoft Office, Event Planning, Leadership, Customer Service, Time Management, Sales Management, Marketing
Education
Campbellsville University 2009 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration emphasis Accounting
The Renovation Specialists May 2013 - Present
Construction Depot Inc. May 2012 - April 2013
AT&T September 2011 - April 2012
P.F. Chang's China Bistro April 2011 - July 2011
NRI Construction May 2006 - July 2007
Skills
Customer Service, Inventory Management, Sales, Time Management, Data Entry, Microsoft Office, Microsoft Word, Leadership, PowerPoint, Team Leadership, Team Building, Organizational..., Administrative..., Problem Solving, Invoicing, Marketing, Operations Management, Management, Accounting, Public Speaking, Spreadsheets, Advertising, Marketing Strategy, Social Networking, Administrative...
Education
Chattahoochee Technical College 2008 — 2010
Associate of Science (AS), Business Administration and Management, General
Campbellsville University 2007 — 2008
sequoyah high school 2002 — 2006
College Preparatory Diploma
Webby's Candy Company July 2014 - Present
GeekSpeek October 2014 - Present
TeamViral.Tv 2012 - November 2013
AT&T December 2010 - February 2012
Brockton Johnny's October 2009 - February 2011
Skills
Journalism, Graphic Design, Web Development, Social Media Marketing, Editing, Photoshop, Advertising, New Business Development
Education
Cape Cod Community College
Entrepreneurship/Entrepreneurial Studies
Cape Cod Community College 2009 — 2011
Marketing
Cape Cod Regional Technical School 2004 — 2009
A+ Certified, OSHA Certified, Information Technology
UPS Supply Chain Solutions April 2012 - Present
Sprint Nextel August 2009 - April 2012
Family Medicine and Minor Emergency Care Clinic October 2008 - June 2009
AT&T September 2007 - June 2008
U.S. Cellular September 2004 - January 2005
Foot Locker August 2000 - March 2004
Skills
Sales, Account Management, Supply Chain, New Business Development, Customer Satisfaction, Management, Logistics, Operations Management, Process Improvement, Solution Selling, Selling, Customer Service, Team Leadership, Key Account Management, Customer Retention, Sales Operations, Sales Management, Business Development, B2B, Sales Process, Retail, Contract Negotiation, Cold Calling, Transportation, Leadership
Education
Cameron University
AT&T February 2009 - May 2015
Skills
Telecommunications, Wireless, VoIP, Call Centers, Customer Service, Troubleshooting, Product Management, Management, Unified Communications, Mobile Devices, Project Management, Networking, Technical Support, CRM, Telephony, Georgia Notary
Education
Capella University 2014 — 2016
Bachelor's Degree, Business/Project Management
Accessible Fitness July 2015 - Present
Teter Training October 2014 - Present
AT&T December 1999 - September 2014
IKON Office Solutions August 1997 - December 1999
Brinks Home Security August 1996 - August 1997
Skills
Telecommunications, Program Management, Management, Networking, Customer Service, Cloud Computing
Education
Cañada College
Kinesiology and Exercise Science
San Leandro High School
AT&T April 2012 - Present
AT&T October 2007 - March 2012
DP Global Financial Services February 2006 - October 2007
Randall Mortgage Services June 2005 - February 2006
Sprint Nextel May 2003 - June 2005
Skills
Sales, Telecommunications, Team Leadership, Wireless, Management, Mobile Devices, Team Building, Team Management, Direct Sales, Customer Experience, Customer Satisfaction, Customer Retention, Solution Selling, Project Planning, Mobile Technology
Education
Capella University 2015 — 2017
Bachelor's degree, Business
Palm Beach Atlantic University 2005 — 2006
Associates Degree
Marshall University 2001 — 2003
Information Technology
Verizon Wireless September 2015 - Present
Verizon Wireless May 2013 - August 2015
Verizon Wireless April 2012 - April 2013
Verizon Wireless August 2010 - April 2012
AT&T/ Authorized Retailer January 2009 - July 2010
AT&T June 2007 - January 2009
AT&T April 2004 - June 2007
Skills
Telecommunications, Sales, Wireless, Customer Service, Management, Solution Selling, Account Management, Mobile Devices, Team Leadership, Direct Sales, Call Centers, Customer Experience, Customer Retention, Managed Services, VoIP
Education
Cameron University
Educational Testing Service (ETS) May 2015 - Present
Educational Testing Service (ETS) October 2011 - May 2015
Non-profit Healthcare organization April 2010 - October 2011
Self employed March 2010 - October 2011
Premiere Global Services 2001 - March 2010
Premiere Global Services 2001 - March 2010
New World Ventures 1999 - 2001
Xpedite 1998 - 1999
AT&T 1996 - 1998
Ocean County Prosecutor's Office 1995 - 1996
Skills
IT Management, ITIL, Vendor Management, Cloud Computing, Project Management, Capacity Management, System Administration, Enterprise Software, Disaster Recovery, Strategy, Virtualization, Security, Linux, Unix, IT Service Management, Management, Change Management, Microsoft SQL Server, Perl, SQL, Solaris, Risk Management, Staff Management, Statistical Modeling, Technical Writing, Business Analysis, Performance Reporting, Analytics, Capacity Planning, SaaS, Infrastructure, VMware, Crisis Management, Contingency Planning, Data Management, Statistical Reporting, Out Of the Box, Crystal Reports, Infrastructure Capacity..., Critical Thinking, Ethics, Superior Work Ethic, Availability Management, Systems Administration, Mindmaps, Communication Skills, Innovation, IT Strategy
Education
Capella University 2006 — 2009
MBA, Business Administration (IT Specialization)
Stockton University 1991 — 1992
Bachelors, Computer Science
Union County College 1989 — 1991
Associates, Computer Science
Woodbridge High School 1984 — 1988
High School Degree, Computer Science
Georgetown University School of Continuing Studies December 2014 - Present
AT&T August 2010 - Present
Campbell University August 2011 - December 2012
Campbell University August 2009 - December 2012
AT&T January 2007 - August 2010
Occoneechee Council Boy Scouts of America January 2002 - January 2010
BellSouth Telecommunications February 1999 - January 2007
U.S. Navy April 1990 - February 1999
US Navy November 1977 - April 1990
Skills
Hardware Installation, IT Service Management, Security, Network Security, Troubleshooting, Telecommunications, Fundraising, Customer Service, Social Media, Youth Mentoring, Research, Data Analysis, Computer Security, Management, SDLC, .NET, Visual Studio, VMware, Android SDK, C++, Programming, Cloud Computing, Real Estate, Veterans, Leadership, Training, Project Management, Windows, IT Management, Networking, SharePoint, Technical Support, Information Security, Strategy, Integration, Firewalls, Information Technology, Computer Hardware, Cross-functional Team..., Project Planning, System Administration, Hardware, Military Training, Servers, Testing, Technical Writing, Quality Assurance, Software Installation, Routers, Software Development
Education
Georgetown University 2014 — 2016
Master's Degree, Computer/Information Technology Administration and Management
Campbell University 2009 — 2012
Bachelor of Science (B.S.), Information Technology Systems Security & Management, 3.45
Memphis Technical College, Millington 1993 — 1994
CIS, Computer Management
Southern Regional High School 1973 — 1976
High School Diploma, College Prep
Toms River High School North 1972 — 1974
None, College Prep
Jenzabar Inc. January 2011 - Present
Verizon August 2006 - December 2010
Charter Communications September 2004 - August 2006
AT&T October 1996 - September 2004
Moore Business Forms 1988 - 1995
Skills
Direct Sales, Telecommunications, Managed Services, Account Management, Cloud Computing, Sales Management, Unified Communications, Salesforce.com, Channel, SaaS, New Business Development, Sales, Professional Services, Enterprise Software, Leadership, MPLS, Sales Process, Recruiting, VoIP, Contract Negotiation, Strategic Partnerships, Wireless, Sales Operations, Coaching, B2B, Channel Partners, Data Center, Selling, CRM
Education
Michigan State University 1987 — 1988
BS
Canisius College 1984 — 1986
AT&T November 2011 - Present
AFZ for hire January 2011 - November 2011
Aegis, L3, GLS – Invision, Iraq October 2007 - January 2011
Global Linguist Solutions 2007 - 2011
GMS 2007 - 2011
L-3 Communications February 2008 - February 2009
MARINE CORPS October 2007 - February 2008
The Dollar Tree Stores, Inc September 2004 - October 2005
Skills
Linguistics, Skin Care Professional..., Public Relations, Sales Management, Government Liaison, Customer Service, Business Relations, Retail Management, Negotiation, Business, Leadership, Sourcing, Recruiting, Military, Analysis, Sales, Store Management, Training, DoD, Project Planning, Human Resources, Time Management, Team Building, Security, Management, Operations Management, Team Leadership, Social Networking, Government, Proposal Writing, Process Improvement, Project Management, Leadership Development, Interviews, Translation, Program Management, Talent Acquisition, Strategic Planning, Microsoft Office, Employee Relations, Inventory Management, Software Documentation, Networking, Customer Satisfaction, Policy, System Administration, Security Clearance, Administration, Troubleshooting, Outlook
Education
Cañada College 2015 — 2019
A.S, Interior Design & Space Planning; International Public Relations
Saint Carmelite Hazmieh, Beirut, Lebanon 1967 — 1978
Bachaloria, Mathmatics, 4.0
Evans, Simpson & Asociates 2008 - Present
Indymac Bank February 2005 - November 2007
Devereux October 2004 - February 2005
AT&T 2000 - 2003
Skills
Customer Service, Insurance, Data Entry, Call Centers, Microsoft Word, Microsoft Excel, Windows, Time Management, Interpersonal Skill, Highly detail oriented, Dependable Team Player, Mortgage Servicing, Telecommunications
Education
Claflin University 2005 — 2009
Bachelor of Arts (B.A.), Sociology, 3.16
Capella University 2002 — 2004
Master of Science (M.S.), Human Services, General, 3.833
AT&T December 2013 - Present
AT&T January 1995 - December 2013
Pacific Telephone January 1993 - June 1995
Pacific Telephone August 1990 - December 1992
Pacific Telephone January 1984 - September 1990
Belmont Oaks August 1981 - October 1983
Skills
Telecommunications, Business Sale, Customer-focused, Revenue Protection, Youth Mentoring, Peer Mentoring, Problem Solving, Customer Service, MPLS, Managed Services, Solution Selling, Business Strategy, Project Planning, VoIP, Telephony, Co-location, Direct Sales, Unified Communications, IP, Account Management, SaaS
Education
Cañada College
Early Childhood Education
University of Arizona
Special Education and Teaching
Harbor House - Volunteer January 2015 - Present
Williams Sonoma / Store 503 October 2013 - April 2015
Four Winds Nutrition Club March 2013 - July 2013
Organization that promotes health and wellness January 2013 - February 2013
Rollins College May 2012 - August 2012
Coldwell Banker Residential Winter Park Fl January 2010 - August 2010
AT&T November 1981 - May 2006
Skills
Nutrition, Psychology, Supplements, Management, Nutrition Education, Microsoft Office, Dependable Team Player, Close Attention to..., Great Motivator, Community Engagement, Assessment Skills, Client Presentation, Discipleship, Client-focused, Observational Studies, Exceeding Quotas, Faciltation, American Sign Language, MacBook, Professional Experience, Solution-oriented, Prompt, Experienced Sales..., Holistic Education, Professional Phone..., Seven Habits of Highly..., Listening to customers, Natural Health Products, Fast-paced, Writing, Self-starter, Superior written &..., Outstanding time..., Problem Solving, Loyal, Work Ethic, College, Exceptional People..., Empathy, Patient Advocacy, Child Advocacy, Social Justice, mental illness, Holistic Health, Communication, Mental Health, Pain Management, Time Management, Coaching
Education
Capella University 2015 — 2018
Master’s Degree, Mental Health Counseling/Counselor, A
Trinity School of Natural Health 2013 — 2014
Naturopathic Doctor Certification, Natural Health
CNHP - Certified Natural Health Professional 2013 — 2013
Certificate, Natural Health
Cornell University 2013 — 2013
Certificate, Plant-Based Nutrition, Certification
Rollins College 2010 — 2012
Bachelor of Arts (B.A.) - Summa Cum Laude, Psychology with a minor in Creative Writing, GPA 3.86
Dupo High School 1975 — 1979
High School Diploma
North Carolina Department of Public Instruction August 2013 - Present
Transition Consulting, LLC May 2011 - Present
Strayer University January 2006 - February 2013
Haworth Inc April 2007 - July 2010
Kaplan University January 2008 - December 2008
Edward Waters College August 2005 - August 2006
University of Miami January 2005 - December 2005
Virtual Sage Curriculum Development Company January 2005 - September 2005
Livingstone College January 1999 - January 2005
AT&T January 1990 - January 1999
Skills
Instructional Design, E-Learning, Staff Development, Training, Teaching, Leadership, Program Management, Higher Education, Visio, Analysis, Management, Classroom, System Administration, Adult Education, Public Speaking, Career Counseling, Distance Learning, Organizational..., MS Project, Microsoft Office, Community Outreach, Student Affairs, Admissions, Curriculum Design, Coaching, Non-profits, Projects, PowerPoint, Marketing, Career Development, Lotus Notes, Research, Resume Writing, Curriculum Development, Leadership Development, Time Management, Human Resources, Qualitative Research, Policy, Nonprofits, Teacher Training, Academic Advising, Workshop Facilitation, Conflict Resolution, Administration, Enrollment Management, Program Development, Strategy, Faculty Development, Instructional Technology
Education
Walden University 2008 — 2014
PhD, Applied Management and Decision Science - Information Systems, 3.8
Capella University
MS, Instructional; Business Management
Empire State College
BS, Business Administration - Management
National-Louis University
MS, Business Management-HR Training and Development
SCOT-DYNAMICS [Div. of SCOTTEAM LLC October 2008 - Present
COMM-WORKS INC February 2007 - October 2008
Comm-Works February 2007 - September 2008
PTM3, INC July 2005 - February 2007
MCI Government markets June 2004 - May 2005
PROVIZION INC April 1996 - June 2004
Bell Canada International / NORTEL March 1994 - April 1996
WILTEL COMMUNICATION SOLUTIONS January 1990 - March 1994
AT&T January 1985 - January 1989
Skills
Business Development, Entrepreneur, Team, Proposal Writing, Organizational..., Team Building, Coaching, Leadership Development, Management Consulting, Training, Program Management, Team Leadership, Strategic Planning, Performance Management, Defuse Pain Points, Dynamic Govt Contractor..., Manage by Example, wireless Security..., Mental Toughness..., Military Psychology, Sport Psychology, Coach Counseling, Performance Planning, Coping with Anxiety &..., Team Chemistry, Self-Control & Awareness, Confidence and Mental..., Collegiate Athlete, Presentational Lecturer..., Awareness of the Mental..., Individual..., Psychological..., Psychological Well-being, Educational Leadership:..., College Instructor:..., .....ATTITUDE IS A..., M.I.T., Team Dynamics & Cohesion, Fast paced in the weeds..., Active DoD Secret..., True Motivational Style, Government Contractor, High Intensity Training, Cloud Applications, Fly-away Team, Pro Bono, SCOTTEAM:..., CLOUD Networking, Strategy, Managed Services
Education
Capella University
Ph.D ABD in General Psychology, Applied Psychology, 3.73
Capella University 2008 — 2010
M.S. / Master of Science, Psychology, 3.85
New Mexico Technology 2004 — 2004
cert, DHS: Incidence Response - Terrorist Bombings; Weapons of Mass Destruction (WMD) Training
M.I.T. 1985 — 1985
Certificate: Information Systems, Executive Graduate Program
Ramapo College of New Jersey
BA, ECONOMICS
Digi International May 2014 - Present
Qexa Technology April 2009 - May 2014
Motorola Solutions December 2011 - August 2013
AT&T January 2007 - December 2011
Fonality 2007 - 2007
Motorola January 2005 - July 2006
Verizon Wireless June 2001 - November 2004
Nortel Networks December 1999 - February 2001
AT&T Global Services October 1998 - December 1999
NEXXUS GROUP (ISDN-NET, INC.) April 1996 - September 1998
Skills
Wireless, M2M, Mobile Devices, Mobile Device Management, Cloud Computing, Cellular Communications, Wireless Security, Mobile Technology, SaaS, Wireless Networking, Mobile Applications, Enterprise Mobility, Direct Sales, Professional Services, CWNA, Product Management, WiFi, WAN, Solution Selling, Account Management, Networking, Mobile Internet, IP, Virtualization, Lead Generation, Network Design, B2B, Strategic Partnerships, Channel Partners, Solutions Marketing, LTE, Android, Mobile Marketing, Website Development, RFID+, Managed Services, MPLS, Sales Operations, Cisco Technologies, Unified Communications, Selling, Start-ups, Wordpress, Asset Managment, HTML 5, Video Editing, Digital Video, Web Video, Social Media Marketing, Adobe Creative Suite
Education
Capella University 2004 — 2005
Information Security
The George Washington University - School of Business 2000 — 2000
Certificate of Project Management, Project Management
University of Tennessee-Knoxville 1987 — 1993
Bachelor, Economics
Hillwood 1982 — 1986
SFI December 2012 - Present
Self September 2011 - Present
United TTY November 2009 - December 2012
Wirefly November 2008 - December 2012
Nortel June 2008 - November 2008
Tekelec December 2004 - May 2008
AT&T Wireless July 2004 - October 2004
Wirefly March 2003 - July 2004
AT&T August 1999 - March 2003
Data General July 1980 - November 1986
Skills
VoIP, ISDN, Network Administration, TCP/IP, PBX, Wireless, Telecommunications, IP, Vendor Management, Product Management, WAN, Cisco, MS Office Suite, Data Center, Technical Training, Troubleshooting, Product Marketing, Vendor Relations, Integration, Team Leadership, Electricity, Home, Cisco Technologies, Home Improvement, Microsoft Office, Mobile Devices, Customer Support, Managed Services, Technical Support, Networking, Security, Software Documentation, Training, Call Centers, Unified Communications, Management, Software Installation, Testing, Marketing, E-commerce, Plumbing, Plumbing Fixtures, SEO, Lead Generation, Sales, Recruiting, Positive Team Player, Time Management, Telephony, Strategic Partnerships
Education
Wake Technical Community College 1980 — 1982
North Carolina State University 1979 — 1980
Campbell University 1974 — 1978
BA
PeopleFluent August 2012 - Present
EMC October 2010 - January 2012
AT&T July 2010 - October 2010
RBC Bank April 2008 - April 2010
Skills
Inventory Management, Banking, Salesforce.com, Account Management, Customer Service, Customer Satisfaction, Retail, Sales Support, Inside Sales, Cold Calling, Recruiting, Sales Operations, Lead Generation, Business Development, Management, B2B, Sales Presentations, Human Resources, Sales, CRM, Sales Process, Vendor Management, SaaS, Teamwork, Team Building, New Business Development, Enterprise Software, Direct Sales, Selling, Customer Retention, Training, Professional Services, Solution Selling
Education
Campbell University 2007 — 2009
Bachelor Degree, Applied Science, Management and Business Administration
Wake Technical Community College 2004 — 2007
Associates, Human Resource Management
URS Corporation, An AECOM Company September 2015 - Present
Lockheed Martin December 2014 - September 2015
Lockheed Martin June 2013 - December 2014
Hewlett-Packard September 2010 - June 2013
Apex Systems April 2010 - September 2010
TEKsystems September 2009 - February 2010
Bessemer City Schools March 2009 - May 2009
Army Corps of Engineers August 2008 - February 2009
At&t April 2008 - July 2008
Teletech Inc June 2007 - April 2008
Skills
Active Directory, Norton Ghost, Dameware, Data Migration, Troubleshooting, Network Administration, Windows Server, Printers, Networking, Windows XP, Help Desk Support, Technical Support, Operating Systems, Servers, Windows 7, Call Centers, Routers, System Deployment, Laptops, Hardware, Databases, LAN-WAN, Computer Hardware, Software Installation, Training
Education
Capella University 2014 — 2016
Bachelor's degree, Computer and Information Systems Security/Information Assurance, 4.0
ITT TECH 2007 — 2008
ASSOC, COMPUTER NETWORKING
MB Financial Bank March 2015 - Present
MB Financial Bank November 2014 - March 2015
MB Financial Bank November 2013 - November 2014
AT&T December 1996 - February 2013
Cook County Hospital January 1989 - December 1996
Skills
Microsoft Office, Customer Service, Microsoft Word, Strategic Planning, Windows, Microsoft Excel, PowerPoint, English, Research, Negotiation, Photoshop, HTML, Editing, Team Leadership, CRM, AS400 Administration, Fiserv, Outlook, Sales
Education
Capella University 2013 — 2016
Master's Degree, Multi-/Interdisciplinary Studies, General
Kaplan University 2008 — 2012
Bachelor of Science (BS), Business Administration and Management, General
SAS February 2014 - Present
SAS August 2013 - February 2014
Global Knowledge Training April 2012 - August 2013
Global Knowledge Training April 2011 - August 2013
Global Knowledge May 2007 - March 2011
AT&T September 2003 - September 2006
Nortel September 1996 - September 2001
Skills
Analytics, Sales Operations, Business Development, SAS, Business Analysis, Customer Retention, Strategy, Account Management, Sales, Leadership, Marketing, Entrepreneurship, Business Intelligence, Online Marketing, Sales Process, Product Marketing, Digital Media, Customer Intelligence, Cloud Computing, Project Management, Training, Management, Program Management, Sales Management, Networking, Mobile Devices, Team Leadership, SaaS, Strategic Partnerships, Enterprise Software, Online Advertising, Direct Sales, CRM, Partner Management, Lead Generation, Customer Satisfaction, B2B, Professional Services, Advertising, New Business Development, Advertising and..., Marketing for small..., Ad Serving, Visual Analytics, Predictive Analytics, Text Analytics
Education
Campbell University
Master of Business Administration (MBA), Business
Meredith College
BS Business, Busness/ Marketing
Whiteville High
Ingram Micro March 2017 — Present
eSource Solutions August 2014 — Present
VisionCor March 2014 — Present
DaVita October 2012 — 2013
Motorola Solutions August 2011 — May 2012
Moog, Inc. April 2006 — June 2008
ADP 2005 — 2006
AT&T 1999 — 2005
Skills
ADDIE, Instructional Design, Instructor-led Training, Needs Analysis, Blended Learning, E-Learning, Writers, Technical Writing, Journalists, Editing, Building Business..., Lectora, Employee Training, Performance Improvement, Training, Distance Learning, Curriculum Design, Learning Management, Hands-on Training, Learning Management..., Camtasia, Captivate, Technical Training, SnagIt, Adult Education, Performance Consulting, Instructional Technology, Training Delivery, Content Development, Strategy, SCORM, Leadership Development
Education
Southern Polytechnic State University 2000 — 2002
Master of Science, Professional and Technical Communication
Canisius College 1992 — 1996
Bachelor of Arts (B.A.), Communication and Media Studies
Depew High School 1992 — 1996
English
Shorter University June 2009 - Present
Powered by Action September 2011 - August 2012
HC Communications February 2008 - December 2010
Accenture May 2005 - January 2007
Independent Management Consultant February 2002 - April 2005
Concert Communications January 2000 - January 2002
AT&T Global Services August 1997 - April 2000
AT&T February 1984 - August 1997
Skills
Certified Project..., International Business, Process Management, Global..., Change Management, Organizational..., Technology Management, Customer Advocacy, Higher Education, Performance Management, Cultural Management, Project Management, Program Management, Customer Satisfaction, Cross-functional Team..., Operations Management, Public Speaking, Leadership, Management, Management Consulting, Project Planning, Instructional Design, Training, Staff Development, Business Strategy, Strategic Planning, CRM, Start-ups, Business Planning, Nonprofits, Consulting, Business Process, Budgets, Public Relations, Leadership Development, Strategy, Business Development, Team Building, Employee Training, Telecommunications, Organizational..., E-Learning, Executive Management, Process Improvement, Enterprise Software, Vendor Management, Business Process..., Mentoring, Business Transformation, Business Analysis
Education
Capella University 2014 — 2018
Doctor of Philosophy (Ph.D.), Human Services, General, 4.0
Mercer University - Stetson School of Business and Economics 1997 — 1999
MBA, International Business
The George Washington University 1997 — 1998
Master's Certificate, Project Management
National Louis University 1992 — 1994
Bachelor of Arts, Behavioral Science
XO Communications January 2012 - Present
XO Interactive September 2005 - September 2012
Prosodie January 2000 - May 2003
Intel 1998 - 2000
AT&T 1995 - 1998
Skills
Project Management, Cloud Computing, Account Management, Telecommunications, Managed Services, VoIP, SaaS, Professional Services, Technical Trainers, Technical Product..., Integration, MPLS, IP, Unified Communications, Call Centers, Data Center, Telephony, Vendor Management, Scrum, Certified Scrum Master..., Agile Methodologies, Agile Project Management, Solution Selling, Mobile Devices, Product Management, Co-location, IVR, CRM, Enterprise Software, Pre-sales, Ethernet, WAN, Strategic Partnerships, SIP, Management, TCP/IP, Cross-functional Team...
Education
Capella University 2008 — 2011
Masters of Information Systems (MIS), Leadership and Project Manajement
Portland State University 2006 — 2007
Certificate (post-graduate), Project Management
Portland State University 1989 — 1993
Bachelor of Science, Social Sciences
University of Portland 1988 — 1989
none, Theater Arts
VORTECHX Applied Technologies February 2005 - Present
Melillo Consulting 2002 - 2005
Aztec Technology Partners 1999 - 2002
AT&T 1996 - 1999
Arrow Electronics 1993 - 1997
Skills
Linux, Virtualization, VMware, Storage, Servers, Cloud Computing, Perl, Unix, Systems Engineering, Data Center, System Architecture, Active Directory, Solaris, VMware ESX, Storage Area Networks, Network Security, Cisco Technologies, Shell Scripting, Integration, Security, Windows Server, TCP/IP, Disaster Recovery, SAN, Red Hat Linux, Enterprise Architecture, High Availability
Education
Capella University 2004 — 2007
MSIT
DeVry University 1986 — 1989
BSEE
Keller Williams Realty Peachtree Road June 2008 - August 2015
AT&T June 2013 - October 2014
Career Education Corporation - American Intercontinental University July 2011 - January 2012
GlaxoSmithKline May 2001 - February 2007
Skills
Conflict Resolution, Team Building, Compensation & Benefit, Training and development, Job Evaluation, Project Management, Strategic Planning, Corporate Communications, EEO/AA Compliance, Data Analysis, Oracle HR, Organizational..., Organized Multi-tasker, Visio, Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Organizational..., Coaching, Onboarding, Change Management, Management, PowerPoint, Deferred Compensation, Recruiting, Sales, Leadership, PeopleSoft, Program Management, Call Centers, SAP, Personnel Management, Training, Policy, Human Resources, New Hire Orientations, Microsoft Office, Employee Training, Social Media, Customer Service, Budgets, Negotiation, Employee Relations, Sales Operations, New Business Development, Leadership Development, Public Speaking, Strategy, Process Improvement, Marketing
Education
Capella University 2010 — 2013
Master of Business Administration (MBA), Specialization in Human Resources Management, GPA 3.717
North Carolina Wesleyan College 2002 — 2006
BS, Business Administration
Microsoft August 2013 - Present
Booz Allen Hamilton May 2010 - August 2013
VETS, Inc. November 2007 - May 2010
United States Air Force October 2004 - September 2007
AT&T January 2001 - January 2003
Skills
Information Assurance, DoD, Security Clearance, Systems Engineering, Program Management, SharePoint, Requirements Analysis, Military, Integration, PMO, System Administration, Active Directory, Unix, VMware, SharePoint 2010, SharePoint 2013, Defense, PMP, IT Strategy, Cyber Security, Business Requirements, Management Consulting, MS Project, Proposal Writing, Project Planning, Solaris, VBScript, NetApp, EMC, Microsoft Dynamics CRM, Organizational..., Powershell, VMware ESX
Education
Capella University 2008 — 2010
MBA, Project Mangement
Park University 2004 — 2006
Bachelor of Science (B.S.), Management Information Systems, General
Community College of the Air Force 2004 — 2005
Associate of Arts and Sciences (AAS), Computer and Information Systems Security/Information Assurance
Northeast State Community College 1996 — 1999
Associate of Arts and Sciences (AAS), Electrical and Electronics Engineering
Audi of Tyson's Corner January 2015 - Present
AT&T January 2014 - September 2014
AT&T February 2011 - January 2014
AT&T May 2007 - February 2011
XO Communications August 2004 - May 2007
Qwest Communications September 1996 - June 2004
Metrocall Paging 1993 - September 1996
Skills
Automotive, Sales, Telecommunications, Vendor Management, Managed Services, Wireless, VoIP, Management, Call Centers, Invoicing, Account Management, Program Management, Business Analysis, Process Improvement, Time Management, Requirements Analysis, Unified Communications, Product Management, Team Leadership, Project Management, Solution Selling, Integration, Telephony, Customer Service, Sales Process
Education
Canterbury Christ Church University 1990 — 1994
McLean High School 1986 — 1990
HS
Colegio De San Agustin
Baylor Scott & White Health March 2015 - Present
ZALA September 2014 - March 2015
ARAMARK 2012 - September 2014
Yum! Restaurants International 2010 - 2012
Yum! Restaurants International 2007 - 2010
AT&T 2005 - 2007
Yum! Restaurants International 2004 - 2005
Yum! Restaurants International 2003 - 2004
Triple-S 2002 - 2003
Turabo Medical Group 1997 - 2002
Skills
Strategic Planning and..., Leadership Development..., Employee Relations and..., Employee engagement, Union Avoidance, Bilingual-Spanish, Leadership Development, Employee Engagement, Change Management, Talent Management, Employee Relations, Strategic Planning, Workers Compensation, Performance Management, Organizational..., HR Consulting, Performance Appraisal, Job Descriptions, Onboarding, Recruiting, Culture Change, Succession Planning, Workforce Planning, Training, Organizational Design, Time Management, Process Improvement, HRIS, New Hire Orientations, Personal Development, Teamwork, Program Management, Employee Benefits, Coaching, Management, Career Development, Human Resources, Executive Coaching, Organizational..., Talent Acquisition, Employee Training, Training Delivery, Policy, Team Building, Deferred Compensation, Employment Law, HR Policies, Interviews, Labor Relations, Strategic Thinking
Education
Cornell University 2009 — 2010
Certificate, Human Resources Strategic Management
Capella University 2005 — 2009
PhD, Training and Performance Improvement
Advanced School of Personnel Administration of Puerto Rico 2002 — 2003
Certificate, Certification in Human Resources Administration
University of Puerto Rico School of Medicine 1996 — 1997
Master, Public Health-Epidemiology
University of Puerto Rico-Rio Piedras 1992 — 1996
Bachelor's degree, Education
Notre Dame
US Network Solutions Senior Network ConsultantUS Network SolutionsNovember 2004 - Present
AT&T January 2000 - November 2004
Education
Canisius College
AT&T June 2006 - Present
IBM Global Business Services 2003 - 2006
John Hancock March 2001 - June 2003
Alcatel-Lucent September 2000 - March 2001
Husky Injection Molding Systems January 1998 - July 2000
Fidelity Investments 1992 - 1996
Skills
Capacity Planning, Architecture, HP, AIX, Solaris, Business Analysis, Unix, Cloud Computing, Virtualization, Hardware, Linux, Databases, Operating Systems, Performance Analysis, VMware, SQL, Servers, Distributed Systems, Clustering, Hardware Virtualization, Performance Tuning, Enterprise Architecture, Software Development, SDLC, Cluster, Disaster Recovery, Windows Server, Solution Architecture, Data Center, Integration, Storage, ITIL, IT Strategy, Enterprise Software, IT Service Management, Oracle, Unix Shell Scripting, Pre-sales, High Availability, Shell Scripting, SOA, Perl, Security, Infrastructure, System Deployment, TCP/IP, Storage Area Networks, Software Documentation, Networking, Technical Architecture
Education
Capella University 2009 — 2013
Master of Science, Information Technology (Business Analysis), 3.75
Seneca College of Applied Arts and Technology 1988 — 1991
Associate's Degree, Computer Engineering Technology
University of Massachusetts Boston
BA, Computer Science
Stitch-N-Time Embroidery LLC June 2014 - Present
CenturyLink March 2009 - October 2013
CenturyLink March 2009 - October 2013
ACD Direct October 2008 - October 2010
Manning Centre for Building Democracy April 2004 - May 2007
FL Department of Revenue September 2002 - April 2004
AT&T September 1987 - November 2001
Skills
Customer Satisfaction, Team Leadership, Call Center, Sales, Call Centers, Customer Service, Direct Sales, Training, Coaching, Cross-functional Team..., Customer Experience, Customer Retention, Account Management, CRM, Leadership, Management, Team Building, Teamwork, Telecommunications, Time Management, Vendor Management
Education
Cameron University
Elementary Education and Teaching
Nova Southeastern University
Business Administration and Management, General
South Dade High
AT&T
Skills
Project Management, Telecommunications, Strategic Planning, Hyperion Enterprise, Financial Analysis, Essbase, Cross-functional Team..., Process Improvement, Change Management, Leadership, Business Strategy, Program Management
Education
Canisius College 1980 — 1984
Bachelor of Applied Science (B.A.Sc.), Accounting
Alphaeus Healthcare Solutions, LLC January 2015 - Present
Capella University December 2014 - Present
AT&T October 2011 - June 2015
University of Phoenix 1999 - December 2012
Mobile Integration WorkGroup March 2008 - December 2008
AT&T Mobility January 2007 - July 2007
Enterprise Rent-A-Car July 2000 - December 2006
AAA March 1999 - July 2000
FedEx August 1994 - February 1999
Skills
Program Management, Management, Business Analysis, Project Management, Vendor Management, Continuous Improvement, Process Improvement, Leadership, Integration, Change Management, Training, SDLC, Strategy, Quality Assurance, Visio, Management Consulting, Coaching, Software Development
Education
Park University 2015 — 2019
B.Sc., Business Administration
Capella University 2010 — 2016
Ph.D., Organization and Management - Leadership Specialization
Webster University 1991 — 1993
M.A., Computers and Information Systems Management
University of Maryland University College 1975 — 1979
B.Sc., Business Management
Verizon 1999 - December 2010
AT&T April 1989 - April 1998
Education
Capella University 2005 — 2009
MSIT, Information Technology General
University of Phoenix 1998 — 2001
BSB, Information Science
Constellation Energy September 2011 - Present
Constellation December 2010 - September 2011
Baltimore Gas & Electric January 2005 - December 2010
Constellation Energy January 2005 - December 2009
AT&T January 2005 - January 2006
MAMS (Now United Healthcare) May 2002 - January 2005
NASA Goddard Space Flight Center March 1999 - May 2002
US Department of Energy June 1998 - January 1999
Skills
SharePoint, Troubleshooting, System Administration, Active Directory, Integration, Blackberry Enterprise..., Microsoft Exchange, Software Documentation, VMware, Software Installation, Visio, IT Management, Hardware, Security, SQL, Computer Hardware, Network Administration, Windows Server
Education
Capella University 2006 — 2013
Bachelor of Science in Business, Business Administration
KazCorp December 2012 - Present
Sprint May 2014 - June 2015
AT&T June 2012 - December 2012
AT&T January 2007 - June 2012
Alltel Communications June 2005 - January 2007
Skills
Sales Management, Spanish, Customer Relations, PowerPoint, Excel, Negotiation, Sales, Sales Process, Microsoft Excel, Solution Selling, Sales Operations
Education
Cape Fear Community College 2015 — 2017
Associate of Arts and Sciences (AAS), Marine Technology
The Pennsylvania State University--- College of the 2000 — 2004
B.A, International Politics, Business, Business Law, Spanish, International Business
Haver Filling Systems, Inc. May 2015 - Present
Quantum Tech Solutions Inc. January 2015 - April 2015
AT&T March 2013 - December 2014
FMHC April 2008 - January 2013
T-Mobile March 2008 - June 2009
Wireless Enterprises September 2007 - March 2008
Cingular Wireless 2005 - 2007
PK Diversified 2005 - 2006
The Banker's Exchange 2003 - 2005
MCI 2002 - 2003
Skills
Telecommunications, Program Management, Project Management, Vendor Management, Wireless, LTE, UMTS, 4G, 3G, GSM, Cellular Communications, CDMA, Integration, Microwave, Construction Management, Fiber Optics, Optical Fiber, Process Improvement, Procurement, Routers, RF, Vendor Co-ordination, Project Estimation, Process-driven, Process Analysis, Contract Requirements, Construction, Construction Safety, Subcontracting, Commercial Leasing, Zoning, Site Acquisition, VoLTE, Logistics Management, Quality Assurance, Construction Drawings, Engineering, Technical Leadership, Technical Support, Site Development, Site Planning, Site Inspections, Visual Inspection, Municipalities, DAS, Raw land, Antennas, Backhaul, Project Closeout, Permitting
Education
Capella University 2010 — 2013
Bachelor of Science (B.S.)
Emporia State University 1997 — 1999
United States Air Force Academy 1994 — 1996
Maingate Digital Imaging January 2013 - Present
Maingate Embroidery Plus, LLC January 2007 - January 2013
Circuit City 2008 - 2009
AT&T 1998 - 2003
BellSouth 1988 - 1996
Skills
Consumer Electronics, Telecommunications..., telecommunications..., Telemarketing, Management Consulting, Cellular Communications, Computer Graphics, Digital Photography, Strategic Partnerships, Retail, Management, Multi-channel Marketing, Telecommunications..., B2B, Photography, Project Management, Start-ups
Education
William & Mary 1970 — 1971
MBA, Marketing
Canisius College 1964 — 1968
Bachelor of Science (BS), Economics
Four County Electric Membership Corporation March 2011 - Present
US Navy Reserve May 2004 - Present
AT&T July 2002 - March 2011
Applied Analytical Industries April 1996 - February 2000
Skills
Telecommunications, T1, VoIP, MPLS, Wireless, SONET, Ethernet, T3, Avaya PBX, Tait Radio System, SCADA, Extreme Networks, Cisco Switches, Fiber Optics, DSL, SDH, Networking, Avaya, Optical Fiber, Mobile Devices, DWDM, Avaya Technologies, Troubleshooting
Education
University of North Carolina at Wilmington 1998 — 1999
Cape Fear Community College 1994 — 1996
Associate's degree, Electronics Engineering Technology
State of North Carolina 2014 - Present
ITT Technical Institute August 2013 - Present
North Carolina Conservatory December 2010 - Present
Raad-Drury Consulting January 2010 - Present
Wake County Republican Party October 2012 - November 2012
AT&T June 2011 - November 2011
Verizon August 2006 - January 2007
International Business School Suzhou (IBSS) at XJTLU May 2001 - September 2001
Verizon Business July 1999 - April 2001
Verizon October 1996 - July 1999
Skills
Management, Team Building, Project Management, Program Management, Business Analysis, Business Strategy, Marketing Management, Coaching, Market Research, Sales, Call Center, Teaching, Staff Development, Security
Education
Canisius College 1993 — 1996
MBA, Certification International Business
State University of New York College at Buffalo 1989 — 1993
Bachelors, Interdiscplinary Social Science
Provision Networks August 2014 - Present
ProVision Communications March 2011 - July 2014
AT&T November 2000 - March 2011
Skills
Cloud Computing, Ethernet, IP, Managed Services, Product Management, Program Management, Project Management, Solution Selling, Telecommunications, Telephony, Unified Communications, Vendor Management, VoIP, Wireless, MPLS
Education
Canisius College 1989 — 1993
Bachelors, International Relations, Foreign Language
Time Warner Cable Business Class June 2015 - Present
Time Warner Cable July 2014 - June 2015
Time Warner Cable Business Class April 2013 - July 2014
AT&T June 2009 - June 2012
Verizon Communications January 2000 - March 2009
Queens Borough Public Library January 1999 - January 2000
Skills
Telecommunications, MPLS, Call Center, Solution Selling, Customer Retention, Customer Satisfaction, Direct Sales, Sales Management, MicroSoft Project, Effective Communicator, Planning Ability, Office Management, Team Leadership, Superior organizational..., Self-efficient..., Strong atention to..., Flexibility, Adaptability, Building Rapport, Peer Training, Peer Leadership, Call Centers, Vendor Management, CRM, Time Management, Training, Customer Service, Management, Sales
Education
Capella University 2011 — 2013
B.S, Business Management/Project Management, 3.8
2006-2008Empire State University 2006 — 2008
A.A.S, Business Administration; Economics
ADP November 2014 - Present
Xerox January 2013 - November 2014
Xerox April 2011 - December 2012
AT&T 2007 - 2011
Champs Sports 2006 - 2007
Champs Sports 1997 - 2007
Champs Sports 1997 - 2007
Life resources 1992 - 1997
Skills
Direct Mail, Customer Satisfaction, Direct Sales, Sales Management, Solution Selling, Account Management, Sales Operations, Selling, Sales Process, Sales, New Business Development, B2B, Team Building, Customer Retention, Salesforce.com, Customer Service, Team Leadership, Sales Presentations, Strategic Planning, Cold Calling, Call Centers, Forecasting, Training, Contract Negotiation, Managed Services, Retail, Management, Business Development, P&L Management, CRM, Product Marketing, Recruiting, Leadership, Key Account Management, Customer Experience, Cross-functional Team..., Human Resources, Operations Management, Lead Generation, Product Management, Managed Print Services, Strategic Partnerships, Strategy, Marketing, P&L
Education
SUNY College at Buffalo 1995 — 1997
BS, Business
Canisius College 1994 — 1995
Bachelor's degree, Business Management
SunTrust May 2015 - Present
Verizon January 2015 - March 2015
GE Power & Water October 2014 - February 2015
The Home Depot June 2014 - January 2015
Assurant Specialty Property February 2014 - June 2014
AT&T June 2012 - February 2014
Florida Department of Education February 2012 - June 2012
Delta Air Lines June 2011 - December 2011
University System of Georgia November 2002 - May 2011
Cobb County Schools August 1999 - August 2002
Skills
Training, Leadership, Leadership Development, Instructional Design, E-Learning, Management, Instructor-led Training, Program Management, Public Speaking, Project Management, Employee Training, Blended Learning, Coaching
Education
Capella University
Masters of Science, Education, Specialization: Training & Performance Improvement
Florida Agricultural and Mechanical University
Bachelors, Business Administration
Florida State University
Education
AT&T July 2006 - Present
Southwestern Bell Telephone January 2000 - June 2006
Skills
Network Operations, ATM networks, Telecommunications, IP, VoIP, RF, Vendor Management, Data Center, Troubleshooting, Customer Satisfaction, Testing, Ethernet, Computer Network..., Cabling, Fiber Optics, DSL, Broadband, IPTV, Network Design
Education
Cameron University 1995 — 1998
Bachelor of Science (BS), Communication
Cameron University 1995 — 1998
Bachelor of Science (BS), Electrical, Electronics and Communications Engineering
Medtronic CRHF June 2007 - Present
Medtronic June 2007 - Present
Olive Garden / Darden Restaurants July 2004 - September 2010
Ameriprise Financial Services, Inc. September 2005 - June 2007
Symbol Technologies June 2003 - June 2004
Carr Business Systems April 2003 - June 2004
AT&T July 1996 - March 2002
Skills
Project Leader, First Responder, First Aid, Customer Oriented, Customer Follow-up, Follow Through, Process Improvement, Financial Analysis, Management, Account Management, Change Management, Sales, Restaurant Management, New Restaurant Openings, Restructuring, SAP Implementation, People-oriented, Motivated self-starter, Talent Acquisition, Contract Recruitment, Inventory Analysis
Education
University at Buffalo 1987 — 1989
BACHELOR OF SCIENCE, MARKETING/BUSINESS
Canisius College 1986 — 1987
TRANSFER, BUSINESS
Erie Community College 1984 — 1986
UNIVERSITY TRANSFER, BUSINESS
Fidelity Investments October 2010 - Present
Fidelity Investments July 2005 - September 2010
Fidelity Investments July 2004 - June 2005
Fidelity Investments January 2001 - June 2004
Fidelity Investments May 1997 - December 2000
Fidelity Investments December 1995 - April 1997
SunGard July 1993 - November 1995
AT&T May 1988 - June 1993
Skills
Software Quality..., Quality Center
Education
Canisius College
AT&T November 2011 - Present
Skills
Telecommunications, Call Center, Mobile Devices, Customer Experience, Wireless, IP, Direct Sales, Broadband, Call Centers, Sales Management, Sales, Customer Service, Strategic Planning, Training, Management, Team Leadership, Public Speaking, Computer Proficiency, Marketing Communications, Microsoft Office, Social Media, Competitive Analysis
Education
Campbellsville University
Master's degree, Special Education Teacher
Colorado Technical University
Bachelor's degree, Criminal Justice and Corrections
AT&T June 1981 - February 2010
U.S. Army Reserve Medical Corps May 1974 - February 2008
Education
Tarrant County College 1998 — 2002
Bachelor's Degree, Electrical, Electronic and Communications Engineering Technology/Technician
Cameron University
Bachelor's Degree, Business Administration and Management, General
Emmi Roth Kase November 2013 - Present
Otsuka America Foods November 2008 - Present
AT&T January 2008 - November 2008
Skills
Sales Operations, Sales, Sales Management, Management, Key Account Management, Account Management, Marketing Strategy, Product Launch, Healthcare, Key Account Development, Marketing, New Business Development, Product Development, Forecasting, Food, Retail, Customer Service
Education
Canisius College
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
AT&T April 1989 - Present
Education
Capella University 2013 — 2015
Cyber/Computer Forensics and Counterterrorism
University of West Georgia 1986 — 1990
Business Administration, Management and Operations
AT&T June 1998 - Present
Skills
Advanced Amateur Radio..., US Army Master Rated..., Special Operations..., Advanced Certified..., Troubleshooting, Special Operations, Telecommunications, Project Planning, Team Leadership, VoIP, Vendor Management, Process Improvement, Customer Service
Education
Campbell University 1995 — 1997
AT&T July 1999 - Present
Skills
Corporate Finance, Financial Audits, Finance
Education
Capella University 2012 — 2015
Bachelor of Science (BS), Finance, General
Lancaster High School 1996 — 1999
High School Dipolma
Mystic Lake Casino Hotel December 2012 - Present
Allianz Global Corporate & Specialty ( fomerly Fireman's Fund Insurance Company) April 2008 - Present
AT&T June 1997 - November 2007
Skills
Insurance, General Insurance, Property & Casualty..., Liability, Commercial Insurance, Sales Management, Sales Operations, Sales Motivation, Innovation, Quality Assurance, Quality Management, Team Leadership, Process Improvement, Project Management
Education
Anoka-Ramsey Community College
Capella University
Chugiak Sr High
AT&T June 2007 - Present
AT&T June 2006 - June 2007
AT&T September 2000 - June 2006
AT&T May 1998 - September 2000
Skills
Telecommunications, Management, Project Management, Customer Service, Sales, Team Leadership, Microsoft Office, Leadership, Wireless, Program Management
Education
Texas Woman's University 2014 — 2016
Business Administration, Management and Operations
Cameron University 1995 — 1998
Bachelor of Science (BS), Communications Electronics Systems
AT&T August 2013 - May 2015
Medical Clinic Urgent Care February 2008 - January 2011
Education
Cape Fear Community College
Pre-Nursing Studies