AT&T Company
AT&T List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at AT&T. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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82,295 AT&T employees in database. Find out everything there's to know about AT&T employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
AT&T Employees
IBEW Local 379 July 2011 - Present
Apple June 2014 - July 2014
Facebook March 2011 - June 2013
AT&T August 2012 - April 2013
Skills
Electrical Industry, Business, Data Center, Software Installation, Factory, Product Management, Project Management, Cloud Computing, Cross-functional Team..., Mobile Devices, Program Management, Start-ups, Strategy, Management
Education
Cleveland Community College 1991 — 2003
Associate's Degree, Electrical/Electronics Technology
Central Piedmont Community College 1995 — 1997
Culinary Arts/Chef Training
University of North Carolina at Charlotte 1994 — 1995
Electrical and Electronics Engineering
Western Carolina University 1992 — 1993
Business/Commerce, General
AT&T May 1998 - Present
Skills
•Manage 17 Facilities..., •Overseer time..., •Provide high level of..., •Trainer for Customer..., •Analysis, correct,..., •Correspond with..., Telecommunications, Leadership, Management, Team Building, VoIP, Wireless, Customer Service, Microsoft Office, Troubleshooting
Education
Central Piedmont Community College
Associate's degree, Accounting
Queens University of Charlotte
Bachelor of Arts (BA), Business Administration and Management, General
AT&T January 2014 - Present
AT&T April 2004 - December 2013
Skills
Project Management, Communication, Escalation Resolution, Organization &..., Initiator, Investigation, Data Analysis, System Testing, Streamlining Operations, Product Management, Product Marketing, Long-term Customer..., eLink, Test Preparation, Management
Education
Central Michigan University
Master of Science Administration, Human Resources
University of Detroit Mercy
Bachelor's degree, Legal Administration
Macomb Community College
Associate's degree, Paralegal
Blackhawk Hardware Inc August 2014 - Present
Palmetto 1999 - 2010
AT&T June 1966 - December 1998
Skills
Computer Network..., Troubleshooting, Networking, Cabling, Telecommunications, Telephony, Network Design, Network Administration, Project Management, Biblical Teaching, Routers, Thought Leadership, Electrical Engineering, Account Management
Education
Central Piedmont Community College 1966 — 1973
AT&T October 2011 - Present
Ephesus Office Technologies May 2011 - August 2011
DocTech.com January 2007 - May 2010
Verity Group July 2003 - December 2006
Cox Communications June 2002 - July 2003
Skills
Printers, Software Installation, Copiers, Field Service, Photocopier, Technical Support, Troubleshooting, Hardware, Networking, Switches, Wireless, Routers, Maintenance, Telephony
Education
Central New Mexico Community College 2008 — 2010
Certificate of completion, Aviation Maintenance Technology, 3.7
AT&T 2015 - Present
The Buckle November 2012 - April 2015
Walden Books April 2007 - December 2010
The Walking Company April 2008 - January 2010
Education
Central State University 2004 — 2007
Art Education
R.B Hayes High School 2000 — 2004
AT&T February 2014 - Present
Skills
Computer Logic, Physics, Computer Science, Computer Hardware, Mathematics, Mathematical Programming, Calculus
Education
Central Oregon Community College 2012 — 2015
AAOT, Theoretical and Mathematical Physics
AT&T June 2015 - Present
AT&T Mobility April 2010 - Present
Verizon Wireless February 2009 - April 2010
Alltel Wireless January 2008 - February 2009
Time Warner Cable 2004 - 2007
Skills
Team Leadership, Team Building, Training, Employee Training, Sales Management, Customer Experience, Customer Retention, Wireless, Direct Sales, Telecommunications, Sales, Cellular Communications, Sales Operations, Customer Satisfaction, Quotas, Sales Process, Customer Service, Mobile Devices, Account Management, Unified Communications, Leadership, Solution Selling, VoIP, Retail, Managed Services, Mobile Technology, 4G, LTE, Inventory Management, Retail Sales, Cold Calling, Interviews, Selling, Strategic Partnerships
Education
Central Piedmont Community College 2014 — 2017
Business, Management, Marketing, and Related Support Services
Global Ties ABQ November 2014 - Present
United Way of Central New Mexico July 2014 - October 2014
ROLE Foundation January 2014 - April 2014
AT&T September 2012 - December 2013
The United Nations Development Programme May 2012 - September 2012
Skills
Team Leadership, English, Project Management, Microsoft Office, Research, Social Media, Social Networking, Organizational..., Community Outreach, Process Improvement, Volunteer Management, Marketing Communications, Decision Making, Networking
Education
City University of Seattle 2009 — 2012
Bachelor of Science (BS), Business Administration and Management, General, 3.3
Central New Mexico Community College 2006 — 2008
studies concentrated on liberal arts and business studies
Allen Tate Realtors June 2012 - Present
AT&T March 2010 - June 2012
Allen Tate Realtors January 2008 - March 2010
Skills
Customer Service, Leadership, Real Estate, Real Estate Transactions, Referrals, Residential Homes, Investment Properties, Sales
Education
Central Piedmont Community College
Western Carolina University
AT&T March 2004 - Present
Skills
Customer Service, Call Center, Public Speaking, Telecommunications
Education
Central Michigan University
Master of Science (M.S.), Organizational Leadership
Eastern Michigan University
Bachelor of Science (B.S.), Psychology
Little Hardware Co. August 2005 - Present
Little Hardware Co. August 2005 - Present
ALL Purpose Janitorial services June 2003 - June 2004
AT&T September 2001 - October 2002
Skills
Customer Service, Preventive Maintenance, Pneumatics, Refrigeration, Air Conditioning, Heating, HVAC
Education
Central Piedmont Community College 2003 — 2004
none. H.V.A.C-R certificate, Heating, Air Conditioning, Ventilation and Refrigeration Maintenance/Technician (HVAC, HVACR)
Johnson C. Smith University - JCSU/ Central Piedmont Community College 1993 — 1993
none. H.V.A.C.-R CERTIFICATE @ Central Piedmont Community College, Heating, Air Conditioning, Ventilation and Refrigeration (HAC, HACR, HVAC, HVACR)
Central Piedmont Community College August 2014 - Present
Home Inventory Services Charlotte February 2013 - May 2014
AT&T April 1981 - April 2011
Skills
Lead Generation, Advertising, Direct Sales, Sales, Hands-on Training, Employee Training, Outside Sales, Sales Presentations, Sales Management, B2B, Account Management, Highly Organized &..., Marketing, Successful Business..., Customer Service, Leadership, New Business Development, Creative..., Family Services, Direct Mail, Customer Satisfaction, Sales Operations, Sales Process, Advertising Sales, Salesforce.com, Social Media Marketing, Small Business, Online Marketing, Cold Calling, Selling, Online Advertising, Marketing Strategy, Trade Shows, Customer Retention, CRM, SEM, Email Marketing, Strategic Partnerships, Social Networking, Team Building, Direct Marketing, Mobile Marketing, Call Centers, Business Development, PPC, Entrepreneurship, Local Search, Customer Acquisition, Marketing Communications, SEO
Education
Central Piedmont Community College 2014 — 2015
Paralegal, Paralegal Technology
Queens University 1992 — 1999
Bachelor of Science, Communications
Vantiv July 2014 - Present
IT Consultant January 2008 - Present
AT&T January 2014 - July 2014
T-Mobile September 2013 - January 2014
Staffmark April 2013 - July 2013
NorAm International Partners, Inc February 2013 - April 2013
53rd Bank June 2011 - January 2013
US EPA May 2010 - August 2010
Carl H linder YMCA June 2006 - August 2010
Homestead Mortgage January 2007 - September 2009
Skills
Customer Service, Troubleshooting, Leadership, Sales, Social Networking, Technical Support, Github, Front-end Development, Web Development, Bootstrap, JavaScript, Ruby, Responsive Web Design, SEO, MySQL, jQuery, Analysis
Education
Free Code Camp 2015 — 2016
Certificate in Full Stack Web Development, Computer Software Engineering
teamTreeHouse 2015 — 2015
Web Development
Central State University 2010 — 2011
Bachelor of Business Administration (BBA), Management Information Systems, General
Wilberforce University 2007 — 2009
CIS
Aiken High School 2003 — 2007
High School
Code Academy
Front-end Development
CodeSchool
Front-end Development
HLH Systems 2003 - Present
Columbus State Community College 2000 - 2004
MPower 1999 - 2000
AT&T 1966 - 1998
Skills
Janitorial Consulting, LEED AP O+ M, CIMS Assessor, Facilities Management, Public Speaking, Microsoft Office, Project Management, Management, Project Planning, Microsoft Excel, Team Building, Leadership, Program Management, Contract Negotiation, Budgets, Operations Management, Strategic Planning
Education
Central Michigan University 1997 — 2000
MS, Administration
Franklin University 1983 — 1996
BA, Business
AT&T 2008 - Present
Skills
Call Centers, Telecommunications, VoIP, Customer Experience, Wireless, Managed Services, Customer Satisfaction, IP, Telephony, MPLS, Customer Retention, T1, Vendor Management, Service Delivery, Ethernet, Mobile Devices, Troubleshooting, Broadband, Unified Communications, Avaya
Education
Central Michigan University
B.S. with a concentration in Business Management
AT&T August 2000 - Present
AT&T May 2007 - March 2014
BellSouth March 2004 - May 2007
BellSouth August 2000 - March 2004
Skills
Telecommunications, Wireless, VoIP, IP, Vendor Management, Managed Services, Mobile Devices, Program Management, Project Management, Ethernet, Product Management, Customer Satisfaction, Process Improvement, Business Analysis, Customer Service, Telephony, LTE, Network Design, Team Leadership, Computer Network..., Cloud Computing, Management, Customer Experience, Broadband, Cross-functional Team..., Team Building, 3G, Customer Retention, Change Management
Education
Piedmont High School 1992 — 1995
High School Diploma
Central Piedmont Community College
Industrial Electronics Technology/Technician
Central Michigan University March 2015 - Present
Central Michigan University January 2014 - March 2015
AT&T December 2010 - December 2013
Weichert Realtors Town & Country December 2002 - December 2011
AT&T May 2003 - December 2010
Northwest Airlines January 2000 - October 2002
Skills
Computer Program, IT Solutions, Data Analysis, Databases, Computer Hardware, Computer Repair, Computer Network..., C++ Language, Perl Script, Visual Basic, Java, Web Design, RPG, IBM iSeries, Oracle, SAP
Education
Central Michigan University 2014 — 2016
MSA: Information Resource Management
Baker College 2010 — 2013
Bachelor of Computer Information Systems
Mood Media November 2011 - Present
Muzak March 2011 - November 2011
Muzak 2006 - 2011
Muzak July 2008 - October 2010
AT&T 1997 - 2006
Skills
Customer Service, Customer Satisfaction, Sales Process, Account Management, Time Management, Microsoft Excel, Microsoft Word, PowerPoint, Training, Strategic Planning, Trade Shows, Administrative..., Social Networking, Management, Marketing Strategy, Team Building, Leadership, Event Planning, CRM, Coordinate Meetings, Organization, Gmail, Microsoft Office, Project Coordination, Travel Arrangements, Administrative Office..., General Reporting, Proposal Generation, Marketing, Accurate Data Entry, Meeting Planning, Windows 7, Organizational..., Lead Generation, Expense Reports, Social Media, Human Resources, B2B
Education
Central Piedmont Community College 1992 — 1997
Associates Degree, Business Administration
West Mecklenburg High School 1988 — 1992
Wingate University August 2012 - Present
Target April 2014 - May 2015
Mint Hill Golf Design June 2013 - May 2015
Jones Professional Services May 2014 - July 2014
Stanley Lab May 2011 - January 2014
Freedom Group of Companies 2010 - January 2011
AT&T July 2007 - April 2010
QC Data August 2006 - July 2007
QC Data August 1997 - August 2006
QC Data October 2003 - December 2004
Skills
Process Improvement, Data Analysis, Pharmacy, Analysis, Teamwork, Leadership, Healthcare, Quality Assurance, Pharmacists, Inventory Management, Project Planning, Project Management, Medication Therapy..., Patient Counseling, Communication, Community Outreach, Medication..., Medication Adherence, Immunization, Clinical Research, Pharmaceutical..., Compounding, Hypertension, Dyslipidemia, Diabetes Management, Diet Planning, Anticoagulation, Cardiology, Preventive Medicine, Public Speaking, Customer Service
Education
Wingate University 2012 — 2016
Doctor of Pharmacy (Pharm.D.), Pharmacy, P3
Central Piedmont Community College 2009 — 2011
Associate of Science (A.S.), Pre-Pharmacy Studies
Self-Employed February 2009 - Present
Tribble Creative Group January 2011 - May 2011
Allstate July 2008 - May 2010
AT&T August 2003 - June 2008
Skills
Graphic Design, Logos, Layout, Brochures, Advertising, Print, Photoshop, InDesign, Web Design, Dreamweaver, Posters, Adobe Creative Suite, Packaging, Mac, Typography, Logo Design
Education
Central Piedmont Community College 2010 — 2011
Certificate, Web Design
Central Piedmont Community College 2008 — 2011
A.A.S., Advertising + Graphic Design
University of North Carolina at Charlotte - Belk College of Business 1998 — 2002
B.S., Business Adminstration, Marketing
SAF Technologies, Inc. January 2004 - Present
Piper Glen Animal Hospital October 2003 - June 2007
US Airways June 2000 - September 2003
Trans World Airlines September 1996 - May 2000
AT&T April 1993 - August 1996
Skills
CCTV, Locks, Alarm Systems, Executive Protection, Access Control, Corporate Security, Surveillance, IP Cameras, Personal Protection, Video over IP, Workplace Violence, Security Training
Education
Central Piedmont Community College
AMCS BODEGA Festival August 2011 - Present
Hornet's N.E.S.S July 2011 - Present
Consociate Marketing January 2007 - Present
NoireNaturals, LLC September 2011 - May 2013
P.H.A.M Entertainment Promotional Company February 2008 - July 2012
Wells Fargo November 2009 - June 2012
AT&T February 2009 - September 2009
Allstate April 2007 - November 2008
FedEx Ground October 2005 - January 2007
Kmart Corporation December 2003 - November 2004
Skills
Banking, Marketing, Cross Selling, Relationship Management
Education
Central Piedmont Community College 2005 — 2007
Some college, Entrepreneurship/Entrepreneurial Studies
AT&T January 2005 - August 2012
Novi Zoning Board Of Appeals December 2009 - November 2010
Novi Planning Commission July 2005 - January 2009
Skills
Program Management
Education
Central Michigan University
M.S.A., Management
Michigan State University
B.A., Advertising
5 Linx September 2013 - Present
Suburban Extended Stay Hotel June 2007 - March 2008
AT&T January 1999 - June 1999
Skills
Computer Proficiency, Communication, Organization &..., Leadership, Data Entry, Microsoft Office
Education
Central Piedmont Community College 2013 — 2015
Associate's degree, Business Administration and Management, General
Concord High School 1992 — 1996
High School Diploma, English Language and Literature, General
AT&T July 1996 - Present
Skills
Instructor-led Training, Instructional Design, Performance Consulting, Training Delivery, Learning Management, Technical Training, Web-based Training, ADDIE, Course Development, Online Training, E-learning, Virtual Training, Software Training, Call Center, Leadership Development, Coaching, Webinars, Training Skills, Learning Technology, Onboarding, Technical Writing, E-learning Development, Business Communications, Organizational..., Organizational Learning, Management Development, New Hire Orientation, Distance Learning, Talent Development, Customer Service, Training, Program Management, Talent Management, E-Learning, Call Centers, Blended Learning, Needs Analysis, Hands-on Training
Education
AT&T University 1996 — 2012
Lifelong Learner, Management, telecom, training
Carolina School of Broadcasting 1975 — 1977
Graduate, Radio and TV
Central Piedmont Community College
business and communications
AT&T February 2014 - Present
AT&T January 2012 - February 2014
AT&T December 2009 - December 2011
AT&T April 2005 - December 2009
Skills
Data Analysis, Project Management, Database Design, Database Administration, Engineering, Management, Sales Management, Sales Operations, Process Improvement, Networking, Analysis, Testing, IP
Education
Central Michigan University 2014 — 2016
Oakland Community College 2012 — 2014
Associate of Science (AS), Business Administration and Management, General
Full Sail University June 2013 - Present
AT&T February 2012 - January 2013
Washington Nationals/Baltimore Blast January 2009 - 2011
Skills
Team Leadership, Team-oriented, Public Speaking, Criminal Law, Corporate Law, Contract Law, Sports, Online Advertising, Sports Marketing, Social Media Marketing, Direct Marketing, Digital Marketing, Sports Management, Microsoft Excel, PowerPoint, Keynote, Garageband, Photoshop, iMovie, Adobe Creative Suite, Coaching Baseball, Boxing, Sales, Direct Sales, Customer Service..., Customer Service, Learning Quickly, Generating Revenue
Education
Full Sail University 2013 — 2015
Bachelor of Science (BS), Arts, Entertainment, and Media Management, Marketing
Central New Mexico Community College 2009 — 2011
Shutterfly Inc. August 2014 - January 2015
InteliChart August 2012 - October 2014
Sprint February 2010 - October 2013
AT&T May 2007 - May 2009
Skills
Microsoft Exchange, IIS, Networking, Blackberry Enterprise..., System Deployment, SQL, Microsoft SQL Server, VPN, Windows Server, DNS, Windows XP, Technical Support, Citrix, DHCP, Help Desk Support, Music Production, SharePoint, OS X, TCP/IP, Logic Pro, Marketing, Mac OS, Pro Tools, Final Cut Pro, HIPPA Technology and..., Garageband, Active Directory, ITSMF, ITIL, AS400 Administration, SAP, ChIP, HP Service Desk, Service Desk, Technical Analysis, Group Policy, BMC Remedy, Blackberry, Sales
Education
University of North Carolina at Charlotte
Central Piedmont Community College
Sunshine Retirement Living March 2015 - Present
Sunshine Retirement Living March 2014 - March 2015
Glazed and Amused Doughnuts December 2012 - July 2014
Therapeutic Resources, Inc. April 2013 - August 2013
All Star Labor and Staffing May 2012 - October 2012
Advantage Dental Support Group November 2009 - November 2011
AT&T February 1993 - September 1997
Skills
Human Resources, Recruiting, Sales, Marketing, Customer Service, Employee Relations, Database Administration, Safety Management..., Staffing Services, Inventory Control, Benefits Administration, Payroll Processing, Project Management, Office Administration, Special Projects, Doughnut making, Food truck building, Onboarding, Payroll, Training, Interviews, Healthcare, Organizational..., Team Building, Temporary Placement, Strategic Planning, Leadership, Management
Education
Central Oregon Community College 1983 — 1984
General Studies
TD August 2014 - Present
Wryla Communications January 2012 - Present
Toastmasters International 2010 - Present
Wells Fargo Advisors April 2005 - August 2014
Premier Alliance April 1998 - July 2005
Computer Science Corporation 1996 - 1998
American Century October 1992 - July 1996
AT&T August 1990 - September 1992
United States Army September 1986 - June 1990
Skills
Advanced Communicator, Competent Leader, A skilled communicator,..., Public Speaking, Presenter, Skilled Communicator, Leadership, SDLC, Business Analysis, Change Management, Access, Program Management, Analysis, Leadership Development, Training, Management, Mainframe, PMP, Software Project..., Process Improvement, Testing, Project Planning, Team Building, Test Planning, Banking, Vendor Management, Project Management, Data Analysis, Team Leadership, Enterprise Software, Software Documentation, Project Portfolio..., Time Management, Requirements Gathering, Business Process, User Acceptance Testing, Visio, SharePoint, Business Process..., Requirements Analysis, Integration, Risk Management, Waterfall
Education
Park University 2008 — 2015
Bachelor's degree, Computer Information Systems Management
Central Piedmont Community College
General Studies, Management Information Systems, General
Wayne County Community College District September 2014 - Present
Comcast May 2014 - October 2014
National Energy Foundation February 2013 - April 2014
American Learning LLC January 2012 - January 2013
Golden Dynamic Solutions LLC September 2011 - December 2011
The Resource Network March 2009 - April 2011
American Learning January 2008 - January 2009
Golden Dynamic Solutions 2004 - 2008
AT&T January 2001 - November 2004
Skills
Customer Service, HIPAA, Marketing, Security, Call Center, Coaching, Customer Experience, Team Building, Instructional Design, Needs Analysis, Microsoft Office, Six Sigma, Program Management, Leadership, Call Centers, Employee Training, Public Speaking, Training, Management
Education
Central Michigan University 2001 — 2002
Master of Adminstration, International Admistration
Central Michigan University 1997 — 2001
Master of Arts (MA), Adult Learning and Corporate Training, 3.92
Western Michigan University - Haworth College of Business 1978 — 1983
Bachelor of Business Administration, Marketing
Embanet-Compass Knowledge Group March 2010 - Present
Learning Care Group December 2001 - May 2009
La Petite Academy December 2001 - May 2009
Follett Higher Education Group October 2000 - March 2001
Trans Union April 1999 - August 2000
AT&T November 1996 - April 1999
AT&T January 1993 - October 1996
Skills
Website Development, Strategy, Strategic Planning, Social Media Marketing, Sales, SEO, Online Advertising, Mergers, Marketing Strategy, Marketing Management, Marketing Communications, Management, Lead Generation, Google Analytics, Email Marketing, Direct Marketing, CRM, Advertising
Education
Michigan State University 1994 — 1996
Advertising (M.A.)
Central Michigan University 1987 — 1991
B.A.A., Journalism, Marketing, Business Administration
Earthlink Business August 2011 - Present
B&L Telephone Sales & Service October 2008 - March 2011
Deltacom June 2002 - October 2008
Cable & Wireless May 1997 - November 2001
AT&T May 1988 - July 1997
Skills
Business Analysis, Corporate Communications, Cloud Computing, Solution Selling, VOIP, Co-location, Data Center, Network Security, Hosted Services, Phone Systems, Business Continuity..., Enterprise Software, IP, Disaster Recovery, Networking, SaaS, IT Service Management, PABX, Strategic Partnerships, Management, SIP Trunking, Leadership, Unified Communications, Managed Services, MPLS, WAN, Technical Support, Salesforce.com, Sales, Direct Sales, Wireless, Telephony, Telecommunications, Ethernet, Professional Services, T1, Virtualization, SIP, Call Centers, VoIP, Internet Services, Optical Fiber, Sales Process, LAN-WAN, Selling
Education
Central Piedmont Community College 1986 — 1988
Computer Operations
Ashbrook Senior High 1980 — 1983
High School Diploma
Postmates September 2015 - Present
NeoNova Network Services November 2014 - April 2015
AT&T March 2012 - June 2013
AT&T October 2009 - February 2012
Race City Roller Derby, Inc April 2010 - 2011
AT&T July 2007 - October 2009
AT&T (formerly Cingular Wireless) July 2006 - July 2007
Skills
Analysis, Marketing, Account Management, Strategic Planning, Process Improvement, Project Management, Program Management, Team Building, Operations Management, Budgets, Telecommunications, Customer Service, Retail, Product Management, Sales Management, Product Marketing, Cross-functional Team..., Competitive Analysis, Management, Training, Thinking Outside The Box, Lead Generation, Employee Training, Risk Analytics, Critical Thinking, Staff Development, Market Analysis, Key Performance..., Quality Management, Enthusiasm to learn, Internal Audit, Business Insights, Intuitiveness, National Account..., Operating Budgets, Visionary, Quality Auditing
Education
Central Piedmont Community College
AT&T 2007 - 2009
Food Lion 2003 - 2003
Skills
Customer Service, Inventory, Sales, Cashiering, Retail Sales, Filing, Sales Support Rep, Troubleshooting, Deposits, Returns, Stock Replenishment, Retail Replenishment
Education
Central Piedmont Community College 2014 — 2018
Health Information/Medical Records Technology/Technician
CAROLINA BDA LLC October 2006 - Present
South Sales Communications, Inc January 2002 - October 2006
AT&T January 1996 - January 2000
Skills
Engineering, Product Management, Strategic Planning, Planning, Telecommunications, Market Research..., Negotiation, Market Research, Project Planning, Sales Management, New Business Development, Team Building, Contract Negotiation, Leadership
Education
Central Piedmont Community College 1983 — 1984
Communications Systems Installation and Repair Technology
Pennsylvania Coalition Against Rape April 2015 - Present
Shoe Dept October 2014 - Present
Shoe Dept October 2014 - Present
Highmark September 2012 - October 2014
Allied Barton Security Services January 2012 - July 2012
Federal Work Study June 2011 - June 2012
Target March 2009 - February 2012
AT&T January 2008 - November 2008
Tom's January 2007 - December 2007
Skills
Employee Training, Data Entry, Phone Skills, Loss Prevention, Customer Service, Customer Satisfaction, Inventory Management, Dependable Team Player, Cpr Certified, Call Center, Outlook, Time Management, AED, Critical Thinking, Distribution Center..., First Aid, Interviews, Troubleshooting
Education
Central Pennsylvania College 2012 — 2016
Bachelor's degree, Cyber Security
ITT Technical Institute 2010 — 2012
Associates in Specialized Technology Degree, Criminal Justice
Susquenita High School 1989 — 1996
GED Diploma, Academics Mathematics and business
YapStone June 2014 - Present
Ellie Mae Inc 2013 - 2014
Douglas Omaha Nebraska Commision August 2012 - February 2013
Limelight Networks April 2012 - July 2012
Kaiser Permanente, Pleasanton, CA March 2011 - March 2012
Bank of the West August 2010 - February 2011
Mercedes Benz USA November 2008 - February 2010
AT&T January 2001 - July 2006
General Motors June 1999 - August 1999
Skills
QA Automation, QA Tester, Data Analysis, Quality Center, Test Planning, Test Cases, Regression Testing, Manual Testing, SDLC, Quality Assurance, User Acceptance Testing, Requirements Analysis, Software Quality..., Testing, Saas, Cloud Computing, CRM, WCM, Agile Methodologies, Rally, Selenium, Eclipse, QA Manager
Education
Central Michigan University 1998 — 2000
Masters, Computer Science
Central Michigan University 1998 — 2000
Masters, Computer Science
Flock 12 April 2013 - Present
Red Carpet Kicks 2012 - Present
Primary Physician Care March 2012 - October 2012
AT&T April 2005 - November 2009
Skills
Microsoft Office, Mac OS X, Windows, HTML, CSS, Wordpress, Windows 7
Education
Central Piedmont Community College 2010 — 2012
Associate's degree, Web Technology
UNCC 1998 — 2003
Bachelor of Applied Science (B.A.Sc.), Biology, General
HR Partners Staffing Firm October 2011 - Present
AT&T January 2013 - Present
The North Highland Company October 2011 - December 2011
Ally Financial Inc. August 2011 - September 2011
The North Highland Company February 2011 - June 2011
Federal Aviation Administration August 2010 - December 2010
Multiple Temporary Agencies January 2009 - December 2010
US Census Bureau April 2010 - June 2010
Schaeffler June 2006 - November 2008
IBM Global Services February 2001 - March 2006
Skills
Administrative Support, Spreadsheets, PowerPoint, Scheduling, Expenses, Conferences, Calendars, Microsoft Office, Administration, Event Management, Outlook, Word, Excel, Writing, Coordination, Research, Annual Reports, Problem Solving, Microsoft Excel, Microsoft Word, Time Management, Administrative..., Training, Lotus Notes, System Administration, Interviews, New Hire Orientations, Team Building, Process Scheduler, Executive Support, Leadership, Proposal Writing, Data Entry, Human Resources, Payroll, PeopleSoft, Logistics, Management, Recruiting, Teamwork, Budgets, Organizational..., Coaching, Office Management, Access, Talent Acquisition, Customer Service, Leadership Development, Software Documentation, Applicant Tracking...
Education
Flint Northern High School 1984 — 1988
Central Piedmont Community College
Liberal Arts
Northern Virginia Community College
Paralegal, Legal Assisting
AT&T April 2014 - Present
AT&T October 2011 - April 2014
Airband Communications February 2010 - September 2011
AT&T September 2006 - February 2009
Spohn and Associates September 2004 - August 2006
Verizon Wireless 2003 - 2004
AT&T August 2000 - August 2003
Skills
IP VPN, ATM networks, MPLS, Co-location, Channel, IP, Solution Selling, Managed Services, Telecommunications, Network Design, Ethernet, Management, SIP Trunking, Telephony, Unified Communications, Hosted Services, Network Security, Sales Operations, WAN, VoIP, Wireless, Sales, Data Center, T1, Customer Retention, Broadband, LAN-WAN, SIP, Call Centers, Customer Satisfaction, Security, Cisco Technologies, DSL, Metro Ethernet, Optical Fiber, Frame Relay, Private Line, PRI, Long Distance, Internet Services, Avaya, Sales Engineering, Professional Services, IP PBX, Cloud Computing, Direct Sales, Video Conferencing, Fiber Optics, Telecommunication..., ISDN
Education
Private - CCNA Bootcamp 2011 — 2011
CCNA Bootcamp
Queens University of Charlotte 1995 — 1996
Computer Information Systems
Central Piedmont Community College 1989 — 1994
Associates, Business
AT&T October 2012 - Present
Sprint Voicelink May 2012 - October 2012
Sprint Nextel June 2009 - May 2012
Circuit City February 2007 - May 2009
Skills
Networking, Wireless Networking, People Skills, People-oriented, Sales, Computer Repair, Electronics Repair, Web Design, Selling, Telecommunications, Mobile Communications, VoIP, Customer Satisfaction, Retail, Troubleshooting, Customer Service, Direct Sales, Wireless, Mobile Devices, Team Leadership, Technical Support
Education
APTC 2014 — 2014
Basic electronics and electricity training and fibre optic certification
Aptc 2014 — 2014
Fiber optic certification
Porter Ridge High School 2005 — 2009
Central Piedmont Community College
Computer Engineering
AT&T April 2015 - Present
H.E.L.P. Financial 2014 - August 2014
Thomson Reuters May 2013 - April 2014
Young Entrepreneurs Across America February 2012 - September 2012
Skills
Management, Sales, Marketing, Sales Process, Entrepreneurship, Customer Service, Selling, Leadership, PowerPoint, Microsoft Excel, Social Media, Teamwork, Microsoft Office, Time Management, Team Leadership
Education
Central Michigan University 2011 — 2015
Bachelor's of Science in Business Administration, Personal Financial Planning and Professional Sales
Department of Veterans Affairs October 2011 - Present
Department of Veterans Affairs 2008 - 2009
AIG American General January 2007 - October 2007
State Farm Agent August 2004 - November 2006
AT&T Solutions September 1996 - August 2004
AT&T 1999 - 2004
Skills
Account Management, Solution Selling, Management, Leadership, Strategy, CRM, Sales Operations, Training, Sales, Business Strategy, Employee Training, Strategic Planning, Customer Service, Business Planning
Education
Central Michigan University 1985 — 1986
Masters, Business Management
North Carolina Central University
Caryl Mechanicals December 2012 - Present
Alpine Heating and A/c Service 1996 - 2012
AT&T January 1992 - March 1996
Y.O. Ranch Hilton October 1989 - December 1991
Skills
Sales Operations, Account Management, Sales Management, Customer Service, HVAC, Customer Satisfaction, Contract Negotiation, Operations Management, Purchasing, Project Management, Sales Process, Team Building, B2B, Microsoft Office, Customer Retention, Call Centers, Central Heating, Customer Acquisition, New Business Development, Sales, Strategic Planning, Management, Pricing, Inventory Management, Budgets, Negotiation, Direct Sales, Cold Calling, Marketing Strategy, Air Conditioning, Business Development, Marketing, Business Planning, Training, Contract Management, Product Development, Forecasting, Key Account Management
Education
Central Piedmont Community College 2005 — 2007
Heating, Air Conditioning, Ventilation and Refrigeration / Blue Print reading/ Misc.HVAC
Central Piedmont Community College
Binec-Bank of America Merrill Lynch May 2015 - Present
Aon Hewitt September 2013 - February 2015
Kelly Services-Wells Fargo August 2010 - August 2011
Spherion Staffing-Shutterfly October 2008 - June 2009
iQor December 2007 - May 2008
Regulus October 2006 - March 2007
AT&T March 2001 - March 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Sales, Leadership, CRM, Medicare, Retirement, Customer Service, Call Centers
Education
Central Piedmont Community College 2012 — 2013
High School Diploma
Windstream March 2015 - Present
Windstream Communications January 2014 - Present
Windstream Communications July 2012 - January 2014
AT&T November 2010 - July 2012
Mauldin & Associates 2008 - 2010
Skills
Internal Sales, Pay Close Attention to..., Time Management, Industrious, CAD, Microsoft Word, PowerPoint, Telecommunications..., Sales, Account Management, Leadership, Sales Process, Telecommunications, Sales Management, Call Centers, Customer Retention, Sales Operations, Team Building, Solution Selling, CRM, Team Leadership, Customer Service
Education
Central Piedmont Community College 2004 — 2009
Associate of Arts (A.A.), Business Administration and Management, General
David W. Butler High School 2000 — 2004
Central Piedmont Community College
Associate of Arts (A.A.), Business, Management, Marketing, and Related Support Services
Three Rivers Lodge # 733 September 2014 - Present
Lincoln Financial Group June 2011 - October 2014
AT&T September 2007 - February 2011
United Airlines February 1988 - May 2006
Skills
Leadership, Customer Service, Customer Retention, Call Centers, Employee Relations, Team Building, Team Leadership, Vendor Management, Program Management, Sales Management, Sales, Sales Operations
Education
Central Michigan University 1980 — 1984
BS, Psychology, Business and Administration, Political Science
ABC Spirits May 2015 - Present
AT&T April 2013 - January 2014
United States Marine Corps 2010 - 2013
Books A Million October 2009 - March 2010
Skills
Security Clearance, Security+, Troubleshooting, Security, Network Administration, Routers, Physical Security, Switches, Cisco Technologies, CompTIA, Windows 7, Network Security, Active Directory, Software Installation, Cisco IOS, Computer Network..., Network Engineering, Cabling, Computer Hardware, Windows Server
Education
University of North Carolina at Charlotte 2015 — 2017
Bachelor's in International Studies & Bachelor's in Japanese, International Studies And Japanese
Central Piedmont Community College 2014 — 2015
Associate's degree, General Studies
International Academy of Design and Technology-Tampa
Wayne Community College
AT&T March 2000 - Present
IQ'Smart Computer Dearborn, MI January 1997 - August 2000
University of Windsor:http://www.uwindsor.ca/ September 1995 - December 1997
Autote Canada February 1993 - August 1995
Skills
Windows Server, Visual Basic, C++, Telecommunications, Pagemaker, JavaScript, Java, Windows Server 2003, Microsoft Office 2007, CompTIA A+ Certification, Cisco CCNA Course, Greta &..., Project Management, MS Project, Security, Testing, Integration, Databases, Microsoft Office, Microsoft Project
Education
Lawrence Technological University 2012 — 2014
Master of Science (M.Sc.), Information Technology, 3.85
Global information Technology Institute 2013 — 2013
CompTIA Security + Certification, Information systems security
Central Michigan University 2007 — 2011
BS, Information Technology
CISCO CCNA Course 2006 — 2006
Cisco Router Administrsation course, CCNA Certification
Humber College 1990 — 1992
Associate, Electronic Engineering Technician
Best Buy September 2014 - Present
Army National Guard March 2010 - Present
AT&T June 2013 - May 2014
Skills
Customer Service, Wireless, Management, Team Leadership, Mobile Devices, Customer Satisfaction, Leadership, Telecommunications, Call Centers, Microsoft Office, Microsoft Word, Microsoft Excel, Retail, Time Management
Education
University of North Carolina at Charlotte 2013 — 2014
Bachelor of Arts in Spanish, Bachelor's in Spanish
Central Piedmont Community College 2008 — 2012
Associate of Arts (A.A.), Associates in Arts for language knowledge
AT&T November 2012 - Present
AT&T June 2012 - November 2012
Pi Sigma Epsilon Zeta Nu December 2011 - June 2012
Thomson Reuters May 2011 - August 2011
Mid Michigan Community College January 2010 - May 2011
Sound Productions April 2009 - April 2010
Enrollment Services January 2009 - April 2010
Hugaas Rugeri December 2006 - August 2008
Skills
Customer Relations, Customer Acquisition, Account Management, Business Strategy, Business Management, Fundraising, Team Leadership, Leadership Development, Microsoft Office, Social Networking, Problem Solving, Team Management, Customer Service, Management, Outlook, Microsoft Word, Event Management, Public Speaking, Leadership, Time Management, Sales, Marketing, PowerPoint, Cold Calling, Sales Process, Direct Sales, Telecommunications, Sales Operations
Education
Central Michigan University 2010 — 2012
BSBA, Marketing: Professional Sales Concentration, 3.47
Mid Michigan Community College 2007 — 2010
Associate, Business Administration, 3.42
TG Brand Group July 2014 - Present
PREMIER SOURCE ROOFING December 2013 - Present
AT&T September 2009 - July 2013
Skills
Marketing, Social Media Marketing, Social Media, Facebook, Social Networking, Account Management, Retail, Sales, Management, Direct Sales, Customer Satisfaction, Sales Management, E-commerce, Small Business, Entertainment, Public Relations, Fashion, Online Advertising, Online Marketing, Advertising, Marketing Strategy, Email Marketing, Brand Development, Marketing Communications, Entrepreneurship, Event Management, Networking, Digital Marketing, Lead Generation, Leadership, Trade Shows, B2B, Direct Marketing, New Business Development, Strategic Partnerships, SEO, Product Marketing, Digital Media, Time Management, Integrated Marketing, CRM, Salesforce.com, Graphic Design, Mixed Media, Illustration, Creative Direction
Education
The Art Institute of Charlotte 2013 — 2015
Graphic/Web Design, 3.8
ECPI College of Technology 2006 — 2007
Computer Science, 3.0
Central Piedmont Community College 2004 — 2006
Business Management, 3.0
Dixie Iron Works, LTD May 2014 - Present
Lubbock-Cooper ISD August 2010 - May 2014
Josh Abbott Band February 2007 - July 2010
AT&T May 2005 - July 2008
American Mortgage Group October 2006 - May 2008
Skills
Customer Service, Sales, Training, Team Building, Leadership, Customer Satisfaction, Coordinating Events, Project Planning, Public Speaking, Microsoft Office, Adobe Creative Suite, Facebook, Social Media, Teaching, Event Planning, Public Relations
Education
Central Pennsylvania College
Bachelor of Science (B.S.), Corporate Communications, Magna Cum Laude
Texas Tech University
English Language and Literature, General
Baker & Taylor September 2004 - Present
AT&T October 1996 - July 2002
Skills
Accounting, Financial Analysis, Payroll, Budgeting, Financial Reporting, Tax, Accounts Receivable, Account Reconciliation, Quickbooks, Excel, Outlook, General Ledger, PowerPoint, Reconciliation, GAAP, US GAAP reporting, Sarbanes-Oxley Act, Internal Audit
Education
Central Piedmont Community College 2004 — 2010
Associates in Applied Science - Accounting, Accounting
Cohesion Marketing February 2004 - Present
UST Global July 2014 - June 2015
Target Media Partners Interactive June 2013 - September 2013
Simply Social Radio February 2004 - May 2012
BPN at Charlotte Chamber of Commerce January 2006 - August 2007
CBS Radio February 2002 - February 2004
AT&T May 2000 - December 2001
Skills
Social Media Marketing, Musician, Mobile Marketing, Social Media, SEO, SEO copywriting, Song Writer, Studio Engineer, Google Adwords, Web Design, New Media, Public Relations (PR), Marketing..., Email Marketing, SEM, Online Marketing, Marketing Communications, Marketing Strategy, Brand Development, Facebook, Social Networking, PPC, Advertising, Online Advertising, Blogging, Direct Marketing, Google Analytics, Media Relations, Web Analytics, Public Speaking, Community Relations, Integrated Marketing, New Business Development, Acting, Promotions, Website Development, E-commerce, Wordpress, Graphic Design, SMO, Strategic Planning, B2B, YouTube, Content Development, Media Buying, Media Planning, Lead Generation, Online Social Networking, Local Marketing, Google+
Education
Shaw University
Business, Business Administration, Management and Operations
Central Piedmont Community College
Marketing
AT&T October 2007 - May 2014
AT&T January 1999 - December 2006
University of Chicago Medicine December 2003 - April 2006
Konica Minolta Business Solutions U.S.A., Inc. January 1998 - January 1999
Skills
Technical Support, Telecommunications, Customer Service, Testing, Customer Satisfaction, Provisioning, T1, CCENT, CCNA, CompTIA A+, Networking, Field Technicians, Remote Troubleshooting, Electronic..., Electro-mechanical..., Ethernet over Copper, Copper Cabling, T3, DS0, TDM, Cisco Certified, Cisco Routers, Cisco Technologies, Microsoft Office, PowerPoint, Strategic Planning, Troubleshooting
Education
Central Piedmont Community College 2011 — 2013
CCENT Cisco Certification; A+ CompTia Certification, IT: CCNA Certification Course, Network/Routing/Switching, A+
ITT Technical Institute-Chicago 1997 — 1999
A. A. S., Electrical, Electronic and Communications Engineering Technology/Technician
Orascoptic 2004 - Present
AT&T January 2003 - December 2004
Wayne County Third Circuit Court January 2001 - January 2002
EDS Group 1996 - 2001
Skills
Team Building, Customer Service, Sales, Sales Management, Direct Sales, Sales Operations, Cold Calling, New Business Development, Solution Selling, Account Management, Sales Process, Management, Marketing, Leadership, Sales Presentations, Selling Skills
Education
Central Michigan University 1988 — 1993
B.A in Business Adminstration, Marketing/Management
BB&T June 2013 - Present
Windstream Communications May 2007 - June 2013
PAETEC April 2006 - June 2007
USLEC April 2001 - April 2006
AT&T April 2000 - April 2001
US Army March 1997 - April 2000
US Army May 1994 - March 1997
US Army November 1992 - March 1994
Skills
Switches, MPLS, VoIP, T1, Computer Network..., Network Design, WAN, BGP, IP, Juniper, Cisco Technologies, Ethernet, MPLS VPN, Routing, OSPF, Wireless, Team Leadership, CCDA, HP Accredited..., ShoreTel, Juniper Switches, Microwave, IP Multicast, ITIL Certified, Incident Management, Project Management, Management, Data Center, LAN-WAN, Communication Skills, Mentoring, Business Analysis, Employee Management, Unified Communications, Telecommunications, ITIL, Disaster Recovery, Troubleshooting, IT Service Management, Network Infrastructure, Integration, Interviews, Process Improvement, Routers, Frame Relay, VPN, Networking, Managed Services, Telephony
Education
Central Piedmont Community College 2011 — 2011
Project Management/Business Analysis
ECPI College of Technology 2003 — 2005
Diploma, IT/Networking
US Army Signal School 1992 — 1995
Telecommunications
Glenn Hills High School
Duke Energy Corporation June 2011 - Present
Wells Fargo December 1995 - December 2010
AT&T January 1989 - January 1995
Skills
Cisco Technologies, Networking, Routers, Frame Relay, BGP, Unix, WAN, Vendor Management, Network Design, Switches, OSPF, MPLS, Cisco Routers, Firewalls, Data Center, Network Engineering, VoIP
Education
Central Piedmont Community College
Associate; degree, EE; Electrical Engineering; electronics, microprocessors
UNC
Business
TIAA-CREF August 2013 - Present
The Vanguard Group May 2011 - August 2013
Time Warner Cable September 2010 - April 2011
Integra Staffing, LLC April 2010 - July 2010
Hewitt Associates August 2008 - January 2010
Hewitt Associates, LLC February 2008 - August 2008
iQor, formerly IRMC (IntelliRisk Management Corporation, Inc June 2006 - February 2008
AT&T September 1992 - April 2006
Skills
PeopleSoft, Oracle Case Management, IEX TotalView, AVAYA CMS, Proprietary Customer..., Microsoft Office Suite, Customer Service, Leadership, Performance Management, Customer Satisfaction, Microsoft Office, Human Resources, Training, Avaya, Call Centers, Operations Management, Management, Project Management, Auditing, Telecommunications, Employee Benefits, Software Documentation, Time Management, Networking, Banking, Vendor Management, Process Improvement, Coaching, Employee Relations, Recruiting, Negotiation
Education
Montreat College 1997 — 2002
Bachelor of Science (BS), Business Administration and Management, General, 3.3
Central Piedmont Community College 2002 — 2002
Medical Office Assistant/Specialist
Stevens Institute of Technology 2001 — 2001
Master's Certificate, Project Management
AT&T November 2014 - Present
GTA- Girls Taking Action December 2008 - Present
AT&T November 2012 - November 2014
CribMaster / StanleyBlack&Decker February 2011 - November 2012
ComputerJobs.com April 2007 - January 2009
Alliance Data June 2001 - March 2007
Skills
Customer Service, Network Administration, Database Administration, Microsoft Office, Salesforce.com, Access, Project Management, SQL, Networking, System Administration, Team Leadership, Security, HTML, Recruiting, Databases, Visio, Troubleshooting, Training, Business Analysis, Microsoft Word, Windows, Software Documentation
Education
Kennesaw State University 2005 — 2010
Central State University 1991 — 1995
Social Work Business Administration
Towers Watson June 2012 - Present
Aon Hewitt June 2010 - June 2012
MiPro Consulting April 2006 - June 2010
Rapidigm, Inc. 2004 - 2006
PeopleSoft March 2001 - June 2003
ADP April 1994 - March 2001
AT&T March 1989 - August 1994
Education
Central Michigan University 1991 — 1995
AT&T April 2013 - Present
Global Erosion Products LLC March 2006 - Present
In-Line Creative Solutions November 2011 - March 2013
Robert W. Baird & Co. November 2011 - October 2012
AT&T June 2009 - November 2011
Sandvik Mining and Construction November 2007 - May 2009
Ryder System, Inc. April 2006 - October 2007
Georgia Erosion Control Center August 2004 - March 2006
SPOT Logistics, Inc. January 2001 - August 2004
Burnham Service Corp August 1997 - December 2000
Skills
Project Management, Logistics, Operations, Transportation, Distribution Centers, Fleet, Supply Chain, Inventory Control, Warehousing, Vendor Negotiations, Customer Service, Foreign Trade Zones, Packaging, Import/Export, Purchasing, Facilities, Quality, Asset Managment, Innovativeness, Strategic Planning, Vendor Management, Leadership, Microsoft Project, Microsoft Outlook, Microsoft Visio, Microsoft Access, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Analytical Skills, Problem Solving, Cost Reduction, Harmonized Tariff..., FTZ Regulations, DOT Regulations, OSHA Regulations, Brio Query, MapMarker, PkMS, Projectplace (SDLC), Navision Dynamics, Crystal Reports, Alteryx, Operations Management, Project Planning, Process Improvement, SharePoint, Shipping, Visio, ITUP/PRISM
Education
Kennesaw State University 2008 — 2008
Certificate - Project Management-Business Analyst, Project Management, 96
Central Michigan University 1976 — 1978
Master of Arts (M.A.), Leadership, Management & Supervision, 3.5
Golden Gate University 1971 — 1974
Diploma - Transportation, Logistics, Materials, and Supply Chain Management, 3.75
Sonoma State University 1968 — 1970
Bachelor of Arts (B.A.), Sociology/Psychology, 3.6
Santa Rosa Junior College 1966 — 1968
Associate of Arts (A.A.), Business Administration and Management, General, 3.2
Analy High School 1962 — 1966
High School Diploma, College Prep, 2.8
Wake Forest University July 2015 - Present
Edelman May 2014 - November 2014
Weber Shandwick January 2014 - May 2014
AT&T May 2013 - December 2013
Emerald Cities Collaborative May 2012 - August 2012
APCO Worldwide January 2011 - May 2012
John H. Johnson School of Communications February 2011 - August 2011
Skills
Facebook, Press Releases, Blogging, Social Media, Social Media Marketing, Editing, Internal Communications, Advertising, YouTube, Management, Public Relations, Media Relations, Strategic Communications, HTML, Event Planning, Video, Crisis Communications, Corporate Communications, Nonprofits, Public Speaking, Community Outreach, Journalism, Social Networking, Publicity, Research, Copy Editing, Speech Writing, Newsletters, Digital Media, SEO
Education
Howard University 2010 — 2013
Bachelor of Arts (B.A.), Public Relations/Afro-American Studies, Magna Cum Laude
Central Piedmont Community College 2010 — 2010
Received college credit, Summer Bridge Program, 3.5
Wake Forest University School of Business
Master of Arts (MA), Management
DTEL Telecommunications, Inc. July 1995 - Present
AT&T July 1979 - December 1990
Skills
Leadership, Call Centers, Customer Satisfaction, Strategic Planning, Business Development, Sales Operations, Training, Sales Process, Telecommunications, Project Planning, Team Building, Operations Management, VOIP Telephony, Cloud Storage, Networking, Camera systems, Cloud, Co-location, VoIP, Unified Communications, Cloud Computing, Wireless, IP, Social Media, Customer Service
Education
Central Piedmont Community College 1980 — 1991
AA, Liberal Arts
ashbrook hs 1971 — 1974
Verizon Wireless March 2015 - Present
Verizon Wireless July 2013 - March 2015
Verizon Wireless April 2012 - July 2013
Con Edison Inc. c/o TSR Consulting Services, Inc. January 2011 - March 2012
Medco c/o Galaxy Systems July 2006 - January 2011
Verizon Wireless 2005 - 2006
Medco 2004 - 2005
Sony Electronics 1999 - 2004
Johnson & Johnson 1997 - 1999
AT&T 1996 - 1997
Skills
Business Analysis, COBOL, DB2, Requirements Analysis, SDLC, SQL, Software Development
Education
University of the Philippines 1985 — 1989
Central Philippine University 1975 — 1981
New York Life Insurance Company February 2013 - Present
JPMorgan Chase June 2011 - February 2013
Barclays Capital September 2009 - June 2011
CIT Group March 2008 - September 2009
IDT Corp. October 2004 - March 2008
Alliance Capital July 2000 - October 2004
Telcordia Technologies October 1999 - July 2000
AT&T October 1996 - October 1999
Bayan Telecommunications May 1996 - July 1996
Corporate Information Systems June 1993 - May 1996
Education
Mapua Institute of Technology 1988 — 1993
BSCoE, Computer Engineering
Central Philippine University 1984 — 1988
High School
Silliman University 1980 — 1984
Elementary
Dan's Deli 30 January 2007 - December 2011
Lucent Technologies 1990 - 2001
AT&T Network Services 1984 - 1990
AT&T 1984 - 1989
Computer Horizons Corp July 1984 - February 1987
McDonnell Douglas Corp 1980 - 1984
Skills
Change Management, Quality Assurance, Process Improvement, Team Building, Customer Service, Strategic Planning, Microsoft Office, Project Management, PowerPoint, Microsoft Word, Team Leadership, Project Planning, Teaching, Public Speaking, Microsoft Excel, System Administration
Education
Central Michigan University 1981 — 1983
Master's degree, Computer Science
University of California, Los Angeles 1970 — 1972
BS, Sociology
Southern Methodist University 1968 — 1970
na, Sociology and Psychology
Bay Village High School 1964 — 1968
diploma, college prep
Not employed April 1999 - January 2010
AT&T June 1966 - December 1998
Education
Central Piedmont Community College 1966 — 1973
AT&T June 1998 - Present
Skills
Wireless, LTE, GSM, Cellular Communications, 3G, Ethernet, Vendor Management, Fiber Optics, Integration, Wireless Networking, Optical Fiber, SIP, Telecommunications, Troubleshooting, Switches, Mobile Devices, IP, Network Design, CDMA, RF, Computer Network..., UMTS, VoIP, WiMAX, SS7, Microwave
Education
Central Piedmont Community College 1998 — 2000
Electrical & Computer Engineering, Computer Programing
Northeast State Technical Community College 1996 — 1998
Chemical Engineering
Sullivan Central High School 1992 — 1996
Tennessee Honors Diploma, Advanced Placement & Honors Courses
AT&T January 2008 - August 2008
MJ&B Contractors November 2005 - January 2008
ESPN 1000/WMVP AM 1998 - 2005
ESPN Radio 1998 - 2005
Sporting News Radio 1994 - 1997
One-on-One Sports 1994 - 1996
Education
Central Michigan University 1983 — 1988
Retired April 2009 - August 2015
Creative Support Solutions 2007 - 2009
BellSouth 1970 - 2006
BellSouth/AT&T 1970 - 2006
BellSouth Telecommunications 1970 - 2006
ATT 1970 - 2006
Southern Bell 1970 - 1984
Skills
Leadership, Vendor Management, Customer Service, Telecommunications, Wireless, Program Management, Product Management, Call Centers, Team Leadership, Integration, Cross-functional Team..., IP, VoIP, Managed Services, PMP, Business Analysis, Data Center, Unified Communications, Broadband, Telephony
Education
Central Piedmont Community College 1980 — 1988
Data-Strategy May 2013 - Present
Dell September 2011 - April 2013
CISCO October 2004 - November 2011
Sprint 2003 - 2004
EMC March 2000 - April 2001
AT&T October 1994 - March 2000
Skills
Cloud Computing, Enterprise Software, Data Center, Virtualization, Unified Communications, Security, Networking, Management, Sales, Business Process, Architecture, Solution Selling, Channel Partners, Salesforce.com, Direct Sales, Cisco Technologies, Disaster Recovery, MPLS, VoIP, Telecommunications, Channel, Storage, Wireless, New Business Development, VMware, Managed Services, CRM, Account Management, SaaS, Go-to-market Strategy, Pre-sales, Sales Enablement, Storage Area Networks, Storage Solutions, Storage Virtualization, Enterprise Storage, Partner Management
Education
Central Michigan University 1981 — 1985
Central Michigan University 1981 — 1985
Bachelor of Business Administration (BBA), Marketing
Callahan Landscaping Services, LLC January 1995 - Present
United Quality Management Institute July 2011 - Present
AT&T March 1996 - January 2008
Wachovia March 1986 - March 1996
Zimmer July 1984 - January 1986
Skills
Process Improvement, DMAIC, Team Management, Customer Relations, Six Sigma, Visio, Business Process..., Business Analysis, Team Building, Continuous Improvement, Process Mapping, Performance Management, Business Process, Budgeting, Business Process Mapping, Budgets, Project Management, MS Project, Lean Manufacturing, Change Management, Organizational..., Leadership, Leadership Development, Coaching, Quality Assurance, Human Resources, Training, Microsoft Excel, Access, Strategic Planning, Program Management, Manufacturing, Quality Management, Cross-functional Team..., Project Planning, Management Consulting, Analysis, Team Leadership, PMP, Testing, Vendor Management, Management, Software Documentation, CRM, Risk Management, Operations Management, Call Centers, Project Portfolio..., Strategy, Telecommunications
Education
Central Piedmont Community College 2010 — 2010
Lean Enterprise Certification
United Quality Management Institute 2010 — 2011
Certified Six Sigma Black Belt/ Lean Sensei Certified
University of North Carolina at Charlotte 2010 — 2010
Project Management Certificate
Rowan Cabarrus Community College 2009 — 2009
Certified Six Sigma Green Belt / Fast Trac New Venture
Pfeiffer University 2006 — 2008
Master, Business Administration
Northeastern University 1979 — 1984
Bachelor of Science in Business Administration, Business Management
Miche November 2011 - November 2012
Stellar Vision, Enterprise Meeting Solutions May 2004 - November 2007
Evolutia April 2000 - March 2001
AT&T 1980 - 2000
Skills
Project Management, Marketing, Marketing Strategy, Coaching, Customer Service, Microsoft Excel, Management, PowerPoint, Leadership, New Business Development, Microsoft Office, Sales, Strategic Planning
Education
Central Piedmont Community College 2002 — 2004
Associate of Science (AS), Culinary Technology, 4.0
Colorado State University 1992 — 1994
None, MBA
Frostburg State University 1974 — 1978
Bachelor of Arts (BA), Language and Psychology
AT&T 2007 - Present
AT&T 2004 - 2007
SBC 2001 - 2004
Skills
Solution Selling, Account Management, Direct Sales, Customer Retention, Managed Services, Telecommunications, Customer Satisfaction, Strategic Partnerships, Sales Management, Direct Marketing, Marketing Communications, Sales Presentations, Critical Thinking, Client Retention..., Client Issue Resolution, Team Building, Quality Management, Business Communications, Sales Prospecting, New Product Release, Problem Solving, Customer Analysis, B2B, Leadership, Management, Public Speaking, Sales Operations, Sales Process, Selling, Strategic Planning, Training
Education
Central Michigan University
Master of Science (M.S.), Administration
Eastern Michigan University
Bachelor of Business Administration (B.B.A.), Marketing
Michigan District Optimists October 2013 - Present
Shelby Township Downtown Development Authority 2010 - Present
AT&T August 2008 - Present
Widowed Friends 2003 - Present
AT&T Information Technology Services (ATT-ITS) 2004 - 2008
AT&T Information Technology Services (ATT-ITS) 2004 - 2007
SBC Directory 2000 - 2001
Ameritech Yellow Pages 1999 - 2000
Ameritech Yellow Pages 1997 - 2000
Ameritech/SBC(AT&T) 1994 - 1997
Skills
Telecommunications, Vendor Management, Cross-functional Team..., Call Center, Product Management, Team Building, Process Improvement, Project Management, Program Management, SDLC, Training, PMO, Telephony, Requirements Analysis, Provisioning, Business Process..., Change Management, Outsourcing, Security, Visio, Business Analysis, Call Centers, Sales, Team Leadership, Troubleshooting, Management, MS Project, Software Project..., Project Planning, Project Portfolio..., Strategic Planning, Disaster Recovery, PMP, CRM, Cloud Computing, Integration, Leadership, Software Documentation, IT Strategy, IT Service Management, Business Process, Sales Operations, Service Delivery, Business Intelligence, ITIL, Requirements Gathering, Mobile Devices, Strategy, Networking, System Deployment
Education
Central Michigan University 1991 — 1993
MBA, Marketing & Business Administration
University of Michigan 1973 — 1989
BA, English major, History & Sociology minors
ATT
Skills
PMP, Vendor Management, PMO, Program Management
Education
Central Michigan University
BS
AT&T Mobility July 2012 - Present
AT&T May 2008 - March 2012
AT&T November 2006 - May 2008
BellSouth January 2004 - November 2006
BellSouth February 2001 - December 2003
Skills
Process Improvement, Project Management, Quality Assurance, Team Leadership, Training and Development, Call Center Operations, Technology..., Cross-functional Team..., Call Centers, Call Center, Management, Customer Experience, Testing, Leadership, Strategic Planning, Integration, Outsourcing, Training, User Experience, Product Management, Product Development, PMP, CRM
Education
Herzing University-Atlanta 2003 — 2005
Bachelor of Science, Technology Management
Central Piedmont Community College 1996 — 1999
Associate in Applied Science, Information Systems
Wells Fargo Bank December 2013 - Present
Wells Fargo November 2011 - Present
Bank of America July 2013 - December 2013
AT&T August 2010 - November 2011
Merck Sharp & Dohme August 2007 - September 2010
Skills
BMC Remedy, Cisco Technologies, TCP/IP, WAN, Data Center, Disaster Recovery, CCNA, Troubleshooting, VoIP, Network Administration, VMware, LAN-WAN, Network Engineering, Networking, Active Directory, Telecommunications, Linux, Routers, Switches, Wireless, Servers, IP, Routing, Cisco IOS, VPN, OSPF, DNS, BGP, Firewalls
Education
Strayer University 2005 — 2007
Master's degree, Computer/Information Technology Administration and Management, 3.84 of 4.0
University of North Carolina at Charlotte 2002 — 2004
Bachelor of Science (B.S.), Management Information Systems, General
Central Piedmont Community College 2000 — 2002
Associate of Science (AS), System, Networking, and LAN/WAN Management/Manager
Solid Source Realty December 2007 - Present
AT&T January 2004 - Present
UPS 1993 - 2004
Skills
Contract Negotiation, Commercial Real Estate, Sellers, Sales, REO, Licensing, Contract Management, Budgets, Microsoft Office, Notary Public, Microsoft Word, Microsoft Excel, Software Licensing, Editing, Voice Acting, Licensing Agreements, Contract Review, Researh and Analysis, Strong Business Acumen, Legal Acumen, Brand Protection, Patent Prosecution, Legal Research Skills, Legal Research, Trademark & Copyright..., Trademark Infringement, Budgeting, Due Diligence, Diplomacy, Excel, Word
Education
Central Michigan University
MS, Information Management
Georgia State University
BA, English
Comcast 1993 - Present
AT&T 1998 - 2001
MediaOne 1997 - 1998
Skills
Strategic Planning, Media Planning, Budgets, Marketing Communications, Marketing Strategy, Marketing, Product Management, Management, Lead Generation, Direct Sales, Advertising, Direct Marketing, Strategy, New Business Development, Leadership, Sales, Event Planning, Marketing Management, Sales Operations, Creative Direction, Segmentation, Leadership Development, Call Centers, Telecommunications
Education
Comcast University 2011 — 2011
Leadership
Central Michigan University 1979 — 1983
Bachelor of Science in Business Administration, Marketing
The Villages June 2008 - Present
The Villages June 2008 - Present
Avaya July 2003 - February 2008
Capital One June 1998 - June 2003
AT&T May 1989 - May 2003
Blue Cross and Blue Shield October 1970 - April 1989
Skills
Sales, Marketing, Call Centers, Sales Management, Direct Sales, Customer Service, Management, Account Management, Team Management, Customer Retention
Education
Central Michigan University 1966 — 1970
Bachelor of Arts (BA), Education
AT&T April 2000 - Present
MCI Worldcom Telecommunications January 1995 - April 2000
CTG for IBM August 1994 - January 1995
IBM July 1985 - August 1994
Skills
PMP, Vendor Management, Telecommunications, Program Management, Frame Relay, Networking, Computer Network..., CRM, Management, Contract Management, Scheduling Management, Customer Relationships, Managed Services, Cisco WANX, Circuit Provisioning, Fixed Mobile Convergence, Project Management
Education
Central Piedmont Community College 1970 — 1972
Associate of Arts
Strategic Products and Services (SPS) August 2010 - Present
Consultedge, Inc. January 2003 - September 2010
Avaya 2001 - 2003
Lucent Technologies 1997 - 2001
AT&T 1984 - 1998
Skills
PMP since 1994, Low Voltage Electrical..., Avaya, Telephony, VoIP, Telecommunications, Managed Services, SIP, Call Centers, Contact Centers, Unified Communications, IVR, IP, Cisco Technologies, T1, LAN-WAN, Professional Services, MPLS, Wireless, Data Center
Education
Central Piedmont Community College
Charlotte College
Associate's degree, Business Admin.
Financial Consultants Group, Inc. December 1998 - Present
AT&T May 1986 - June 1998
Illinois Bell October 1981 - May 1986
Transamerica Transportation Services June 1976 - June 1981
Northwestern Mutual August 1970 - May 1973
Skills
Management Consulting, Strategic Planning, New Business Development, Sales, Market Research, Teaching, Market Penetration, Product Management, Product Marketing, Project Management, Financial Analysis, Product Development, Customer Service, Business Planning, Entrepreneurship, Sales Management, Strategy
Education
University of the Philippines 1967 — 1969
M.A., Economics
Central Philippine University 1964 — 1967
Bachelor of Arts (B.A.), Economics
Shorewood High School 1963 — 1964
HS Diploma
Charter Communications October 2010 - Present
M.O. Roehr Company, Public Policy Consulting 2010 - 2010
AT&T April 2008 - October 2009
AT&T February 2006 - March 2008
AT&T March 2000 - March 2006
AT&T February 1994 - March 2000
Wayne State University April 1990 - January 1994
Plymouth Chamber of Commerce January 1987 - June 1989
Livonia Chamber of Commerce July 1985 - January 1987
Skills
Non-profits, Public Policy, Government, Lobbying, Telecommunications
Education
Central Michigan University
B.S., Journalism
Covisint February 2014 - Present
AT&T November 2013 - February 2014
AT&T May 2001 - February 2014
AT&T Global Services May 2001 - February 2014
IBM Global Services 2000 - 2001
Shandwick USA - Detroit 1996 - 1996
Skills
Workflow, Develop Use Cases, Health Information..., Return on Investment..., Integration, Business Intelligence, Data Analytic, Security, HIPAA, Personal Health Record, Patient Center Medical..., Remote Patient..., Medical Home, Cloud Computing, Healthcare Information..., VoIP, Sales, Sales Management, Telephony, Telecommunications, Account Management, Sales Process, Enterprise Software, Data Analytics, CRM, Unified Communications, MPLS, Wireless, Managed Services, Direct Sales, Selling, Strategy, Professional Services, Solution Selling, Vendor Management, SaaS, Salesforce.com, Go-to-market Strategy, Channel Partners, Data Center, Mobile Devices, Product Management, Networking
Education
Central Michigan University 1993 — 1997
BS, Public Relations
Ronco Communications May 2013 - Present
New Hanover County Schools January 2012 - Present
Ronco Communications October 2013 - April 2014
AT&T October 2000 - January 2010
Sprint Carolina Telephone 1998 - September 2000
AT&T April 1996 - May 1998
Southern Telecom Group February 1994 - March 1996
Fremont Ford April 1977 - January 1994
UNC Institute of Marine Science March 1976 - April 1977
Skills
Managed Services, Unified Communications, Telecommunications, Cloud Computing, Wireless, VoIP, Selling, Sales Process, Solution Selling, Telephony, Data Center, SIP, Networking, Sales, MPLS, Sales Operations, IP, Management, Co-location, Channel Partners, Call Centers, Ethernet, Direct Sales, Avaya, WAN, Mobile Devices, Professional Services, SIP Trunking, SaaS, Cisco Technologies, T1, LAN-WAN, Leadership, Salesforce.com, Video Conferencing, Contact Centers, Sales Engineering, Network Design, Hosted Services, Long Distance, PRI, Strategic Partnerships, Sales Presentations, Virtualization, Account Management, Customer Retention, Security, Network Architecture, Internet Services, Metro Ethernet
Education
University of North Carolina at Wilmington 1971 — 1975
B. S., Biology
Central Michigan University 1981 — 1981
Business Management
Townsquare Interactive May 2015 - July 2015
Red Ventures March 2013 - May 2015
AT&T April 2002 - October 2011
The Answer Group (TAG) March 2000 - April 2002
Skills
Microsoft Office, Customer Satisfaction, Telecommunications, Customer Service, Microsoft Excel, Sales, Account Management, Wireless, Team Building, Microsoft Word, Team Leadership, Training, Leadership, Management, Social Media, Marketing
Education
University of North Carolina at Charlotte 2015 — 2017
Bachelor of Science (BS), Electrical Engineering and Optical Physics
Central Piedmont Community College 2012 — 2014
Associate of Science (A.S.), Engineering, 3.6
AT&T February 2007 - Present
AT&T Mobility February 2007 - Present
Skills
Telecommunications, Wireless, Solution Selling, Managed Services, Channel, Mobile Devices, VoIP, MPLS, CDMA, Vendor Management, Call Centers, Telephony, IP, Mobile Technology, Broadband, Cellular Communications, Ethernet
Education
Central Michigan University
Carolinas Medical Center May 2012 - Present
Carolinas Healthcare System December 2011 - Present
AT&T October 2004 - June 2009
Emery World Wide June 2000 - October 2004
Sargent/Field Artillery U.S Army April 1995 - April 2001
Bergen Brunswig Drug Co, Charlotte August 1996 - June 2000
Skills
Management, Leadership, Training, Human Resources, Security, Process Improvement, Logistics, Customer Satisfaction, Troubleshooting, Project Management, Warehousing
Education
Montreat College 2011 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
Central Piedmont Community College
Montreat College
Bachelors of Business administration
Custom PLC Solutions LLC April 2008 - Present
AT&T 1971 - 2007
Skills
Start-ups, Product Management, New Business Development, Entrepreneurship, Business Strategy, Telecommunications, Business Development, Strategy, Product Development, Mobile Devices, Sales Management, Strategic Partnerships, Strategic Planning, Solution Selling, Product Marketing
Education
Central Michigan University 1981 — 1986
Master of Arts, Business Management
Lawrence Technological University 1966 — 1971
Bachelor of Science, Industrial Management
Hewlett-Packard March 2014 - Present
Hewlett-Packard September 2009 - February 2014
AT&T November 2007 - October 2008
AT&T November 2006 - October 2007
Skills
HP, IT Service Management, Channel Management, Partner Sales, Software Sales, IT Solutions, Direct Sales, Account Management, Enterprise Software, Channel Partners, Key Account Management, Cloud Computing, Sales, Product Marketing, Sales Process, Solution Selling, Management, Sales Operations, Leadership, Business Analysis, Salesforce.com, Managed Services, SaaS, New Business Development, B2B, Partner Management
Education
Central New Mexico Community College 2004 — 2006
Business Administration and Management, General
Frostie Bottom Treestands, LLC September 2012 - Present
Wireway Husky Corp June 2011 - January 2013
AT&T November 2007 - July 2009
Carolina Millwork & Building Supply May 2005 - November 2007
Kale Enterprises L.L.C. September 2003 - November 2007
Bellsouth Telecommunications April 2001 - September 2003
Skills
Purchasing, Customer Service, Networking, Software Installation, Warehousing, Accounts Payable, Accounts Receivable, Shipping, Invoicing, Accounting, Microsoft Office, Microsoft Excel, Microsoft Word, Team Leadership, PowerPoint, Troubleshooting, AutoCAD, Procurement, Process Improvement, Supervisory Skills, Process Scheduler, Manufacturing, Inventory Management, Continuous Improvement, Logistics, Social Networking, Product Design, Product Development, Social Media Marketing, Marketing, Marketing Strategy, Social Media, Team Building
Education
Central Piedmont Community College 2010 — 2011
Associate of Science (A.S.), Mechanical Engineering
Catawba Valley Community College 1998 — 2000
Associates in Science, Automotive Systems Technology
Primerica July 2003 - Present
MJE Logistics LLC January 2010 - Present
AT&T March 1995 - June 2010
Skills
Team Leadership, System Administration, Program Management, Analysis, Project Management, Databases, Team Building, Leadership, Data Analysis, Coaching, Leadership Development, Training, Entrepreneurship, Vendor Management, Business Analysis, Strategic Planning
Education
Central Michigan University 1998 — 2000
BS, Business Administration
Florida A&M University 1988 — 1992
Business Administration
Cass Technical High School
Telecom Management, Inc July 2014 - Present
Home January 2013 - Present
AT&T February 2008 - July 2012
ABC Radio June 1998 - November 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, C++, Negotiation, Editing, C, Java, Sales Management, Account Management, Forecasting, Management, Training, Sales, Direct Sales, Leadership, Project Planning, Project Management, Business Development, Contract Negotiation, Team Building, Telecommunications
Education
Northeastern Illinois University 2014 — 2014
Bachelor's Degree, Counseling Psychology
Central Michigan University 1987 — 1990
Mathematics/Theatre
Michigan Technological University 1983 — 1985
Mathematics
VF Corporation November 2011 - Present
Computer Science Corp (CSC) April 2011 - November 2011
AT&T February 2008 - April 2011
IBM Global Services January 2005 - February 2008
VF Corporation August 1998 - January 2005
H. H. Cutler Co. 1980 - 1998
Skills
Cisco Routers, Cisco Technologies, Disaster Recovery, Routers, Switches
Education
Central Michigan University 1972 — 1976
Bachelor of Science in Business Administration, Business (Accounting) and Computer Programming
Archway Marketing Services December 2013 - Present
YP Holdings formerly AT&T Advertising Solutions May 1996 - May 2013
Kaplan Test Prep and Admissions January 2009 - December 2010
AT&T 1997 - 2000
AT&T 1995 - 1997
Skills
Training, Coaching, Leadership, Recruiting, Employee Relations, Human Resources, Fundraising, CRM, Customer Service, Budgets, Nonprofits, Management, Employee Engagement, Team Building, Project Management, Contract Negotiation, Analysis, Business Development, Call Centers, Change Management, Customer Retention, Customer Satisfaction, Policy, Volunteer Management, Account Management, Entrepreneurship, Event Management, Event Planning, Leadership Development, Marketing, Onboarding, Organizational..., Performance Management, Process Improvement, Program Management, Project Planning, Public Relations, Public Speaking, Sales, Social Media Marketing, Time Management, Workshop Facilitation, Software Documentation, Team Leadership, Staff Development, Social Networking, Strategic Planning
Education
Wayne State University 2012 — 2014
Master of Arts (M.A.), Organizational Communication, General
Central Michigan University 2009 — 2012
MSA, Human Resources Administration, 3.61
Rutgers, The State University of New Jersey - Rutgers Business School 2010 — 2010
Certificate, Call Center & Customer Service Management
AT&T August 2013 - Present
Best Buy Mobile November 2011 - April 2013
Dick's Sporting Goods August 2010 - November 2011
Skills
Retail, Customer Service, Microsoft Office, Merchandising, Microsoft Word, PowerPoint, Microsoft Excel, Visual Merchandising, Cashiering, Inventory Management, Time Management, Social Media, Store Management, Loss Prevention, Facebook, Retail Sales, Sales, Leadership, Teamwork, Training, Customer Experience, Team Leadership, Driving Results, Store Operations, Hiring, Process Scheduler, Planograms, Management, Team Building, Payroll, Coaching, Shrinkage, Employee Relations, Account Management, Leadership Development, Cash Register, Sales Operations, Supervisory Skills, Phone Etiquette, Customer Satisfaction, Telephone Skills, Inventory Control, Outlook, Data Entry, Employee Training, Social Networking, Customer Retention, POS, Sales Management, Critical Thinking
Education
University of Michigan-Flint 2011 — 2014
Bachelor's Degree, Psychology and Finance
Central Michigan University 2008 — 2010
Bachelor of Science (BS), Psychology
Comcast Cable March 2011 - Present
U.S. Census Bureau 2009 - 2010
AT&T 2008 - 2009
Skills
Strategic Planning, Public Relations, Public Speaking, Team Building, Marketing, Event Planning, Training, New Business Development, Microsoft Office, Contract Negotiation, Microsoft Excel, Fundraising, Community Outreach, Social Networking, Nonprofits, Social Media Marketing, Leadership, Event Management, Recruiting, Management, Sales, Account Management, Marketing Strategy, Salesforce.com, Customer Service, Direct Sales, Negotiation
Education
Central Michigan University
Bachelor of Science (B.S.), Business Administration
Presbyterian Hospital & Levine Childrens Hospital May 2011 - Present
Central Piedmont Community College July 2011 - October 2011
AT&T July 1973 - October 2010
Skills
Patient Advocacy, Patient Scheduling
Education
Central Piedmont Community College 2011 — 2011
Medical Reimbursement Specialist
Webster University (AT) 1991 — 1993
M. A., Human Resource Development
McKendree University 1989 — 1990
B. A., Business Administration
University of Louisville 1985 — 1985
A. S., Business Administration, Economics, Physiology
Elizabethtown Community College 1975 — 1979
A. S., Business Administration, Sociology
Charlotte Works 2011 - Present
AT&T March 2008 - March 2010
AT&T November 2007 - December 2008
AT&T November 1991 - November 2007
New York City Housing Authority July 1974 - July 1989
Skills
Supervisory Skills, Telecommunications, Team Leadership, Inventory Management, Excel, PowerPoint, Records Management, Policy and Procedure..., Customer Service, Outlook, Validation, Data Collection, Payroll Processing, Accounts Payable, Accounts Receivable, Call Center, Fast Learner, Goals, Project Coordination, Organizational Skills, Time Management, Escalations, Special Projects, Decision Making, MS Project, Spreadsheets, Word, Microsoft Office, Access, General Ledger, Customer Relations, Billing, Accounting, Data Entry, Scheduling, Invoicing, Research, Problem Solving, Telephone Skills, Teamwork, Customer Satisfaction, Administration, Call Centers, Project Management, Software Documentation, Microsoft Excel, Team Building, Management, Vendor Management, Analysis
Education
South Piedmont Community College 2012 — 2012
Certificate, QuickBooks; N.C. Career Readiness Certification (NRC)
Central Piedmont Community College 2011 — 2011
Certificates, Project Management
Virginia Tech 2003 — 2003
Certificate, Self Responsible Team Training
Kingsborough Community College 1977 — 1980
AAS, Accounting
AT&T April 2008 - April 2011
Bellsouth February 1999 - April 2008
Dai Nippon Printing Photo Imaging Europe Sas June 1995 - February 1999
Education
Gaston Community College 1982 — 1984
Computer Science
Central Piedmont Community College
A.A.S, INFORMATION TECHNOLOGY
Detroit Public Schools Assistant Principal/Academic Engagement AdministratorDetroit Public School SystemSeptember 2010 - July 2014
DPS February 2003 - June 2009
DPS August 1987 - February 2003
AT&T June 1981 - August 1987
Skills
Teacher Training, K-12, Educational Leadership, Secondary Education, Educational Consulting, Tutoring, Staff Development, Curriculum Development, Curriculum Design, Classroom, Instructional Technology, Classroom Management, Teaching, Differentiated..., Educational Technology, Data Analysis, Special Education, Elementary Education, Literacy, Community Outreach, Technology Integration, Lesson Planning, E-Learning, Language Arts, Distance Learning, Professional Learning..., Instructional Design, Higher Education, Coaching, Education Reform
Education
Eastern Michigan University 2008 — 2010
Administrative Certification, Education Leadership
Central Michigan University 1991 — 1993
M.S. Business, Business Administration and Management, General
Kentucky State University 1977 — 1981
Bachelors of Science, Mathematics-Major/Computer Science-Minor
Detroit Public Schools
Eastern Michigan
Educational Leadership
Kentucky State University
B.S., Mathematics
Carilion Giles Community Hospital October 2010 - Present
AT&T March 1983 - August 2001
U.S Army June 1978 - July 1982
Skills
Healthcare, Hospitals, Patient Safety, Surgery, Healthcare Management, Medical Terminology, BLS, Orthopedic, HIPAA, Healthcare Information...
Education
Central Ohio Technical College 2002 — 2006
Associate's degree, Surgical Technology/Technologist
ACN October 2010 - Present
AT&T May 1973 - August 2009
Education
Central Piedmont Community College 1990 — 1994
AAS, Electronical Engineering
Montreat College 1969 — 1971
AS, Liberal Arts
AT&T October 2012 - Present
MacAulay-Brown November 2010 - October 2012
Northrop Grumman / TASC December 2009 - November 2010
346th Test Squadron June 2006 - December 2009
HQ US Strategic Command June 2003 - June 2006
HQ Air Force Space Command March 2002 - June 2003
Detachment 7, 612th Air Support Operations Squadron December 2001 - March 2002
Detachment 2, 17th Test Squadron May 1999 - December 2001
HQ 20th Air Force April 1996 - May 1999
91st Missile Wing November 1989 - April 1996
Skills
Quality Assurance, Testing, Leadership, Air Force, DoD, Security Clearance, Top Secret, Information Assurance, Military, Defense, Command, Military Operations
Education
Central Michigan University 1994 — 1996
MS, Administration
Texas A&M University 1985 — 1989
BA, Modern Languages
AT&T August 2013 - Present
AT&T August 2001 - August 2013
Education
Central Michigan University 1997 — 2001
Bachelor of Science (B.S.), Management Information Systems, General
AT&T May 2015 - Present
CarMax May 2012 - February 2014
Lowe's Home Improvement 2004 - 2011
Skills
Customer Service, Merchandising, Loss Prevention, Retail, Inventory Management, Sales, Store Management, Retail Sales, Visual Merchandising, Inventory Control, Cashiering, Store Operations, Customer Satisfaction, Time Management, Planograms, Production Managment, Associate Development, Building Relationships, Team Leadership, Analysis and Decision..., Fiber Optic Cable
Education
Central Piedmont Community College 2014 — 2016
Computer Technology Integration, Network and System Administration/Administrator
David W. Butler High School 1997 — 2000
High School Diploma
NATIONAL MULTIPLE SCLEROSIS SOCIETY GREATER CAROLINAS CHAPTER March 2014 - Present
Muscular Dystrophy Association February 2014 - Present
BUYERS ENGINEERING (AT&T) September 2013 - October 2013
TELICS CONTRACTOR AT&T June 2013 - August 2013
TEKSYSTEMS CONTRACTOR WINDSTREAM October 2012 - May 2013
AT&T July 2000 - March 2012
Skills
Networking, IP, Telecommunications, Microsoft Excel, Routers, Ethernet, Community Outreach, Frame Relay, Visio, Customer Service, Routing, Broadband, Provisioning, Metro Ethernet, Optical Fiber, T1, Proficient Typing Skills, Accurate Data Entry, Order Processing, Change Orders
Education
Central Piedmont Community College
AmerisourceBergen July 2014 - Present
CoreStaff Staffing Agency – Shutterfly March 2013 - March 2014
Staffmark – Record Storage Warehouse January 2013 - April 2013
Staffmark – CoreLogic for Bank of America August 2012 - January 2013
AT&T January 2010 - January 2011
Family Dollar March 2010 - October 2010
Walmart October 2008 - March 2010
Medco Health Solutions June 2005 - October 2006
Wells Fargo Home Mortgage December 2001 - June 2005
Skills
Customer Service, Management, Retail, Call Center, Customer Retention, Schedules, Deposits, Hiring Personnel, Training, Performance Appraisal, Leading Meetings, Inventory Control, Deliveries, Sales Management, Merchandising, Summary Reports, Sales, Call Centers, Process Scheduler, Software Documentation
Education
Central Piedmont Community College 2005 — 2005
Katharine Gibbs Business School 1991 — 1992
Certification
AT&T April 1995 - Present
Organ Pipeworks 1994 - Present
Skills
Telecommunications, Telephony, VoIP, IP, Wireless
Education
Central Piedmont Community College
Associate Computer Engineering
TITAN GS January 2013 - January 2014
Tower Legal Solutions February 2012 - January 2013
Tower Legal Solutions, Inc February 2012 - January 2013
Integrated Healthcare Solutions May 2011 - July 2011
AT&T August 2004 - March 2010
The Mobile Solutions July 2003 - August 2004
Skills
Troubleshooting, Routers, Hardware, Active Directory, Servers, Help Desk Support, Software Installation, Technical Support, Cisco Technologies, Operating Systems, Customer Service
Education
Lawrence High School 2000 — 2004
HS Diploma
Central Piedmont Community College
A.A.S. Degree, Computer Science
AT&T 2001 - 2012
Michigan Army National Guard September 1995 - January 2006
Education
Central Michigan University 1995 — 1997
Bachelor of Science (BS), Anthropology
Central Texas College 1991 — 1993
Electrical and Electronics Engineering
AT&T 1971 - 2009
Skills
Telecommunications, Telephone Skills, Telecommunications..., Truck Driving
Education
Central Piedmont Community College
Business Administration and Management, General
west charlotte senior high school, charlotte, nc
High School/Secondary Diplomas and Certificates
Asurion May 2012 - Present
AT&T December 2004 - May 2010
Skills
Microsoft Office, Telecommunications..., Small Claims, Customer Support, Technical Support, Sales, Team Leadership, Troubleshooting, Training, Telecommunications, Wireless, Call Centers, Customer Experience, Customer Service
Education
University of North Carolina at Charlotte 2011 — 2014
Seeking a B.S.B.A, Finance (Risk Management & Insurance Concentration)
Central Piedmont Community College 2009 — 2011
Associate of Science (AS), Chemistry
The Shuman Company 2001 - Present
AT&T 1970 - 1984
Skills
Paralegals, Real Estate Transactions, Microsoft Word, Technical Writing, Proofreading, Personal Finance, Typing, Grammar, Gardening, Microsoft Office, Creative Writing, Money Management, Mathematics
Education
Central Piedmont Community College
Associate of Arts and Sciences (A.A.S.), Legal Studies, General, 3.9 GPA
University of North Carolina at Charlotte
AT&T October 2014 - Present
Verizon Wireless October 2010 - July 2014
Bank of America August 2008 - August 2010
Anchorblue retail group January 2003 - January 2008
Education
Central New Mexico Community College 2014 — 2016
Business Administration and Management, General