AT&T Company
AT&T List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at AT&T. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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82,295 AT&T employees in database. Find out everything there's to know about AT&T employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
AT&T Employees
Holland America Line May 2015 - Present
AT&T September 2013 - April 2015
AT&T September 2012 - September 2013
AT&T September 2009 - September 2011
T-Mobile June 2006 - September 2009
Skills
Management, Sales, Microsoft Excel, PowerPoint, Microsoft Office, Public Speaking, Analysis, Microsoft Exchange, Microsoft Word, Data Analysis, Time Management
Education
Central Washington University 2013 — 2015
Bachelor of Business Management
Highline Community College 2006 — 2009
Associate of Arts and Sciences (AAS)
University of London 2008 — 2008
Amazon June 2014 - Present
AT&T October 2013 - June 2014
Apple One February 2013 - October 2013
All for KIDZ, Inc. February 2011 - February 2013
Skills
Customer Service, Recruiting, Training, Employee Relations, Microsoft Office, Public Speaking, Microsoft Word, Performance Management, Microsoft Excel, Editing, Sales, Process Improvement, Management, Team Leadership, Leadership, PowerPoint, Research, English, Time Management, Leadership Development, Expense Reports, Business Travel, Department Budget..., Concur, Applicant Tracking..., Web Applications
Education
Central Washington University 2012 — 2018
Bachelor's degree
Everett Community College 2008 — 2010
Associates, Arts and Sciences- Direct Transfer
Arlington High School 2004 — 2008
High School Diploma, General Studies
Sprint August 2015 - Present
Microsoft October 2014 - July 2015
Insight May 2014 - October 2014
Dell May 2013 - April 2014
AT&T May 2007 - May 2013
Skills
Enterprise Software, Virtualization, Cloud Computing, Sales Process, Direct Sales, Sales, Account Management, Management, Solution Selling, Salesforce.com, Channel Partners, Sales Operations, Networking, SaaS, Data Center, Storage, B2B, Sales Management, Leadership, CRM, Lead Generation, SAN, Customer Service, Wireless, Business Development, Strategic Partnerships, Team Building, Sales Presentations, Customer Satisfaction, Customer Retention
Education
Central Texas College 2006 — 2009
Ohio BWC March 2014 - Present
Bureau of Workers' Compensation January 2012 - Present
AT&T May 2008 - November 2009
Skills
Customer Service, Microsoft Word
Education
Central State University 2005 — 2010
Bachelor's degree, Print Communications
Gorilla Branders May 2015 - Present
BridgeSocial March 2013 - Present
Seapoint Partners April 2012 - March 2014
Amazon July 2011 - December 2011
RiverShore March 2007 - August 2010
AT&T June 2005 - January 2007
DisCopy Labs Inc October 2003 - June 2005
National Academy of Yacht Brokers December 2001 - October 2003
SurfSoft Inc August 1999 - October 2001
SALT Co., campus ministry August 1997 - July 1999
Skills
Social Media, Branding, Writing, Marketing, Leadership, Management, Strategy, Advertising, Graphic Design, Process Improvement
Education
Colorado State University 2010 — 2012
MS Organizational Leadership, Strategic Innovation & Change Management, 4.0
Central Washington University 1993 — 1998
Bachelors, Industrial/Organizational Psychology
Gov. John R. Rogers High School 1990 — 1993
High School Diploma, English
Seattle Gourmet Foods January 2015 - Present
ADW Acosta October 2012 - December 2014
AT&T 2010 - 2012
Starbucks 2007 - 2010
Skills
Sales Process, Customer Service, Microsoft Office, Time Management, Teamwork, Outlook, Employee Relations, Pricing, Social Networking, Administrative..., PowerPoint, Sales, Marketing, Public Relations, Customer Satisfaction, Advertising, Sales Operations, Sales Management, Account Management, Leadership, Management
Education
Central Washington University 2010 — 2012
Bachelors Degree, Criminal Justice
Highline Community College 2007 — 2009
Associates of Arts, Criminal Justice
2004-2005 Todd Beamer High School 2003 — 2007
High School Diploma
AT&T May 2004 - September 2014
Skills
Call Centers, Telecommunications, Customer Satisfaction, Troubleshooting, Wireless, VoIP, Customer Experience, Customer Retention, Customer Service, Telephony, IP, Managed Services, Call Center, DSL, Management, Sales, T1, Team Leadership, Strategic Planning, Team Building, Social Media, Microsoft Office, Public Speaking, Leadership, Leadership Development, Training, Coaching
Education
Central State University 1980 — 1982
JEFFERSON TOWNSHIP SCHOOLS 1977 — 1980
United States Marine Corps August 2015 - Present
AT&T April 2015 - August 2015
Apex Systems February 2015 - May 2015
United States Marine Corps January 2012 - April 2015
United States Marine Corps May 2009 - April 2015
United States Marine Corps October 2008 - April 2015
United States Marine Corps August 2005 - January 2009
United States Marine Corps August 2005 - July 2008
Skills
Security Clearance, Military Operations, Weapons, Top Secret, Tactics, Networking, Network Administration, Computer Network..., CompTIA Network+..., Weapons Handling, Weapons Training, Weapons & Tactics..., Active DoD Top Secret..., Physical Security, Marksmanship, Leadership, Team Leadership, Enthusiasm to learn, Marine Corps, CompTIA, Military Training, Information Assurance, Military Experience, Military, Weapon Systems, Network, Training, CompTIA Network, Readiness, Computer Security, Exercises, Routing, Active DoD Secret..., Personnel Supervision, Pistol, National Security, COMSEC, Firearms, Infantry Tactics, Small Unit Leadership, Organizational..., Defense, Security, A+ Certified, Operational Planning, DoD, Command, Force Protection, CompTIA Security+
Education
Campbell University 2012 — 2017
Bachelor of Science (B.S.), Information Technology
Central Texas College 2007 — 2007
n/a, Information Technology Management, 3.4
Lapeer West Highschool 2001 — 2005
Diploma, High School/Secondary Diplomas and Certificates
Equinix March 2014 - Present
Army National Guard September 2008 - September 2014
MyComputerCareer.com 2013 - 2014
Rockwell Collins April 2012 - June 2013
AT&T October 2009 - April 2012
United States Marine Corps May 2000 - June 2008
Skills
Systems Engineering, Testing, Earned Value Management, Engineering Management, Process Improvement, Program Management, Integration, Security Clearance, Network Administration, Aerospace, Networking, Cisco Technologies, Software Installation
Education
Central Texas College 2011 — 2012
Associates Degree, General Studies
University of Texas at Dallas Admin & IT LeadJS2 Application Development LLCAugust 2015 - Present
Army National Guard March 2013 - July 2013
Army National Guard January 2012 - March 2013
NCT March 2007 - February 2010
AT&T March 2006 - February 2007
Skills
Customer Service, Leadership, Team Leadership, Troubleshooting, Help Desk Support, Software Installation, Process Improvement, Active DoD Secret..., Customer Satisfaction, Scripting, Linux, Research, Technical Support, IT Service Management, Computer Repair, Network Administration, MCITP, RF Technician, Microsoft Office..., Technical Documentation, Counter Signal Systems, Vendor Relationships, Microsoft Office, Microsoft Technologies, Computer Hardware..., Network Installation, Call Centers, Server Configuration, Cryptography, Tactical Communications, Military Experience, Switches, Microsoft Exchange, Virtualization, Hardware, Active Directory, Servers, Routers
Education
The University of Texas at Dallas
Computer Science
Central Texas College
Dallas County Community College
Apple February 2015 - Present
AT&T Mobility June 2012 - January 2015
AT&T Mobility April 2011 - May 2012
AT&T March 2008 - April 2011
Cingular Wireless January 2005 - March 2008
Cingular December 2003 - December 2005
AT&T Wireless 2001 - 2003
Skills
Wireless, Direct Sales, Telecommunications, Account Management, Sales Operations, Sales Management, Customer Experience, Mobile Devices, Customer Service, Training, Project Management, Customer Retention, Solution Selling, Sales, Customer Satisfaction, Management, Sales Process, Leadership, Retail, Cross-functional Team..., Strategy, Product Management
Education
Central Washington University
Bachelor of Arts (B.A.), Law and Justice, Psychology
Western Washington University
AT&T October 2005 - Present
AT&T October 2003 - October 2005
Skills
Data Center, Telecommunications, Vendor Management, IP, VoIP, Wireless, Troubleshooting, TCP/IP, Disaster Recovery, Cisco Technologies, Windows Server, Servers, Computer Network...
Education
University of Alaska Fairbanks 1995 — 1996
Mathematics and Computer Science
Central Texas College 1992 — 1993
General Studies
University of Puerto Rico-Mayaguez 1987 — 1988
Mathematics
AT&T 2014 - Present
Flextronics/RTS July 2009 - October 2013
Arvato Digital Services March 2006 - July 2009
DataStarUSA September 2004 - October 2004
Permond Solutions September 2001 - January 2002
Broadwing Communications July 2000 - August 2001
US Army July 1996 - July 2000
Skills
Network Administration, Wireless, Switches, Customer Retention, Routers, Hardware, Technical Support, Team Building, Testing
Education
Central Texas College 2003 — 2005
Associates, Network Systems Administration
College of the Albemarle
AT&T March 2014 - Present
Lake Stevens Chamber of Commerce June 2013 - September 2013
Central Washington University September 2012 - June 2013
CWU Learning Commons March 2012 - June 2013
PRSSA/PRSA 2012 - 2013
Nordstrom June 2012 - July 2012
CWU Observer January 2012 - March 2012
Skills
PowerPoint, Research, Teamwork, Public Speaking, Interpersonal..., Persuasive Presentations, Writing, Conceptual Designs, Microsoft Word, Social Media Strategist, Human Resources, Fundraising, Sales, Event Planning, Public Relations, Social Media Marketing, Social Media, Microsoft Office, Social Networking, Facebook
Education
Central Washington University 2009 — 2013
Bachelor of Arts (BA), Public Relations, Advertising, and Applied Communication, Graduated
AT&T December 2014 - Present
SGS Petroleum Service November 2013 - Present
US Army April 2012 - Present
US Army March 2009 - March 2012
US Army October 2007 - February 2009
US Army June 1991 - September 2007
Skills
Outlook, Microsoft Office, Customer Service, Microsoft Word, Photoshop, Windows, Public Speaking, HTML, English, Data Entry, Weapons, Human Resources, Staff Development, Team Leadership, Supervisory Skills, Leadership
Education
Central Texas College 2004 — 2013
Denham Springs High School 1987 — 1991
Ohio BWC January 2014 - Present
Sweet Addictions Bakery 2007 - Present
Independent Insurance Agent October 2010 - January 2014
Endign February 2013 - May 2013
Manta Media Inc. dba Manta December 2010 - August 2012
New York Life Insurance Company May 2010 - October 2010
AT&T August 2003 - September 2009
Chase Manhattan Corporation April 1999 - August 2003
Skills
Sales, Leadership, Insurance, Customer Service, Recruiting, Management, Marketing, Budgets
Education
Central State University 1993 — 1997
Business Management/ HospitalityManagement
Mifflin High School 1989 — 1993
College Prep
Pacsafe June 2014 - Present
The Legacy Group September 2012 - April 2013
ATT October 2010 - September 2012
John Marvich Electric September 2008 - October 2010
Skills
Sales, Bank Reconciliation, Microsoft Excel, Customer Experience, Accounts Payable, Java, General Ledger, QuickBooks, Accounts Receivable, Accounting, .NET, PHP, Microsoft SQL Server, css, html, G/L Reconciliations, DataTrac, Microsoft Dynamics NAV, Intercompany..., Payroll Processing, Customer Service, HTML, CSS, Microsoft Office, Telecommunications, Account Management, Customer Retention, Customer Satisfaction
Education
Seattle Central Community College 2013 — 2014
Programming Certificate, Computer Science
Central Washington University 2005 — 2008
Bachelor of Science (B.S.), Accounting
Highline Community College 2002 — 2005
Associate of Arts (AA), Accounting
Porch July 2015 - Present
AT&T November 2014 - July 2015
AT&T February 2014 - November 2014
AT&T December 2012 - February 2014
AT&T June 2012 - December 2012
Call Me! Inc. AT&T Authorized Retailer January 2009 - June 2012
Skills
Direct Sales, Customer Experience, Wireless, Customer Retention, Telecommunications, Sales Management, Sales Operations, Sales, Account Management, National Accounts, Solution Selling, Mobile Devices, Customer Satisfaction, B2B, Cold Calling, Sales Presentations, Training, Coaching, Team Building, Leadership, Cross-functional Team..., OPUS, Taleo, Telegence, Microsoft Office, PDC, Apple Software, Customer Service, Management, Team Leadership, Retail, Sales Process, Marketing, Hiring, Inventory Management, Strategy, Store Management, Merchandising
Education
Central Washington University
AT&T July 2014 - Present
514th Signal Company, Camp Roberts, California November 2012 - Present
US Army 2010 - 2014
Charlie Company 602nd Aviation Support Battalion October 2011 - October 2012
Skills
Team Leadership, Determination to Succeed, Highly Ambitious, Open Minded, Highly versatile, fast learner, Adapt Quickly to Change, Perfectionist, Competitive, Highly responsible, Loyal, work well under pressure, Cpr Certified, Satellite Modems, SATCOM, Satellite Networking, RHN Satellite, Satellite Communications
Education
Central Texas College 2010 — 2011
Associate's Degree, Criminal Justice/Law Enforcement Administration
Cleburne High School 2006 — 2009
High School Diploma
AT&T March 2014 - Present
Fulcrum Technologies April 2002 - December 2013
TEKLYNX International (formerly a division of Barcodes West) 1996 - 2001
TEKLYNX International (formerly a division of Barcodes West) 1993 - 1996
Automated Retail Systems September 1988 - 1993
Skills
Agile Methodologies, Visio, XML, Software Documentation, Agile Project Management, Information Architecture, Testing, Requirements Gathering, Scrum, Web Applications, Technical Documentation, Software Project..., Quality Assurance, Asset Tracking, Business Analysis, SDLC, Systems Engineering, FrameMaker, JIRA, System Administration, Asset Life Cycle..., Confluence, User Interface Design, Requirements Analysis, Technical Writing, Editing, Project Management, Mobile Computing, Mobile Devices, Automated Data..., AIDC, Microsoft Word, Microsoft Excel, TechSmith Snagit, RoboHelp, Doc-to-Help, Development & delivery..., Online Help, Technical Communication, Technical Manuals, End-user manuals
Education
Central Washington University
Farmers Insurance May 2014 - Present
UPS November 2008 - September 2014
Total Wine & More July 2012 - May 2014
Sears, Roebuck and Co. October 2008 - June 2012
AT&T October 2006 - September 2008
YMCA of Greater Seattle April 2006 - September 2006
Gap Inc./Old Navy October 2000 - June 2006
Skills
First Aid and CPR..., MSAT Certification, Sales, Customer Service, Inventory Management, Team Building, Event Planning, Inventory Control, Operations Management, Customer Satisfaction, Leadership, Microsoft Office, Time Management, Supervisory Skills, Training, PowerPoint, Coaching, Logistics, Customer Experience, Troubleshooting, Management, Visual Merchandising, Outlook, Retail, Merchandising, Teamwork, Team Leadership, Employee Training, Access, Employee Relations, Data Entry, Account Management, Microsoft Word, Hiring, Microsoft Excel, Forecasting, Store Management, Leadership Development, Process Improvement, Sales Management, Project Planning, Contract Negotiation, Recruiting, Event Management, Marketing, Public Speaking, Hospitality, Loss Prevention, Human Resources, Cold Calling
Education
Central Washington University 2002 — 2005
Bachelor of Science (BS), Parks, Recreation and Leisure Facilities Management
Newport High School 1998 — 2002
Budget Uniform Rental August 2014 - Present
Michael Kors January 2014 - August 2014
Hollister Co. July 2013 - January 2014
Verizon August 2012 - June 2013
AT&T November 2011 - September 2012
Teriyaki and Wok August 2011 - September 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, Social Media, Teamwork, Public Speaking, English, Leadership, Acting, Scene Study, Cold Reading
Education
Central Washington University 2007 — 2012
Bachelor of Science (B.S.), Business Administration and Management, General
Timberline High School 2003 — 2007
ATT July 2012 - Present
Skills
Sales Management, Training and Development, Consulting Sales /..., Strategic Planning, PowerPoint, Public Speaking, Event Planning, Program Management, Account Management, Team Building, Business Strategy, B2B, Customer Service, Coaching, Change Management, Leadership Development, Fundraising, Continuous Improvement, Business Process..., Key Performance..., Leadership, Team Leadership, Microsoft Office, Quality Assurance, Qualitative Research, Quality Management, Quantitative Research, Training, Teamwork, Team Management, Telecommunications, Cross-functional Team..., Volunteer Management
Education
Central Texas College
Counseling Psychology
Montgomery County Juvenile Courts January 2015 - Present
At&t October 2008 - November 2014
Skills
Telecommunications, Management, Team Leadership, Wireless, Microsoft Office, Customer Service, Account Management, Sales Management, Direct Sales
Education
University of Phoenix 2008 — 2010
Master of Science (M.S.), Criminal Justice/Law Enforcement Administration
Central State University 2003 — 2008
Bachelor of Science (B.S.), Sociology
Spencer Aircraft January 2015 - Present
CMS - Crowd Management Services June 2013 - August 2013
AT&T October 2011 - July 2013
Skills
Microsoft Office, Microsoft Word, Teamwork, PowerPoint, English, Aviation, Team Leadership, Customer Service, Social Media, Public Speaking, Aircraft, Private Pilot, Instrument Rating, Microsoft Excel, Training, Retail, Sales
Education
Central Washington University 2010 — 2014
Bachelor's Degree, Individual Studies in Aviation and Safety
FDH Velocitel February 2013 - Present
Tile Team inc. March 2012 - March 2013
AT&T September 2002 - March 2012
US Army November 1995 - June 2003
Devon Mobile July 2001 - September 2002
Skills
UMTS, GSM, Wireless, RF, Telecommunications, Call Center, Customer Satisfaction, Vendor Management, Customer Service, Troubleshooting, Process Improvement, Computer Network..., Cellular Communications, T1, Call Centers, Networking, LTE, CDMA, 4G, Project Planning, Management, 3G, Project Management, Contract Negotiation
Education
Central Virginia Community College
General Studies
Apple October 2014 - Present
AT&T January 2014 - October 2014
US Army December 2011 - November 2013
US Army February 2011 - December 2011
US Army November 2009 - February 2011
executive auto sales August 2008 - July 2009
AFC Cable Systems, Inc. March 2003 - July 2008
Indiana Pharmacy June 2000 - January 2003
Eggs Biscuit December 1999 - May 2000
Skills
Military Logistics, Logistics, Management, Supply Chain, Time Management, Troubleshooting, Customer Service, Military Training, Forklift Operation, Brazilian Portuguese, Spanish, Training, Supervision, Sales, Computer Maintenance, Inventory Management, Inventory Control, Team Leadership, Distribution Center..., SAP, First Aid Training, Data Entry, Foreign Languages, Military Skills, Manufacturing, Research, 5S, Physical Inventory, Loss Prevention..., Process Analysis, Process Improvement, Customer Support, Long-term Customer..., Multi Tasking, Work Under Minimal..., Workplace Safety, CPR Certified, Credit Card Transaction..., Shipping & Receiving, Material Handling, Cash Register, Tenacious Work Ethic, Army, Client Relations, Interpersonal Skills, Deadline Oriented, Warehousing, Cat5e, Equipment Installation, Field Installation
Education
Central Texas College 2011 — 2013
Associate of Arts (A.A.), General Studies
US Army Quartermaster School 2010 — 2010
Certificate, Automated Logistical Specialist
Tyco 2006 — 2006
Certificate, 5S Boundary Leader Trained
SEBRAE 2004 — 2004
Certificate, Starting a Small but Large Business
FUNDEP 2000 — 2000
Certificate, Community Health Agent Buccal
SENAI 1996 — 1998
Certificate of Industrial Apprenticeship, Maintenance mechanic
AT&T September 2013 - Present
AT&T August 2010 - September 2013
AT&T 2010 - 2010
AT&T 2009 - 2010
AT&T October 2006 - October 2009
Cingular Wireless October 2003 - October 2006
Wireless Facilities, Inc June 2000 - September 2003
AT&T Wireless January 1997 - June 2000
Odelia Pacific Corporation 1994 - 1995
Skills
Telecommunications, Wireless, UMTS, 3G, Vendor Management, 4G, Program Management, Cross-functional Team..., LTE, Cellular Communications, RAN, GSM, Project Management, Project Planning, Management, Business Development, Networking, Mobile Communications, Testing, CDMA, Mobile Devices, Optical Fiber, PMP, Enterprise Software, Strategy, Fiber Optics, WiMAX, Managed Services, IP, Wireless Networking, Network Design, Integration, Product Management, Microwave, System Deployment, VoIP, RF, Technology Integration, DAS, IPv6, Product Rationalization, Acquisition Integration, Data Integration, Big Data, Data Analysis, Data Management, Strategic Planning, Business Planning, Market Planning, Mergers & Acquisitions
Education
Central Washington University 1995 — 1997
B.S.
AT&T May 2011 - Present
AT&T Mobility May 2007 - May 2011
Boeing August 2005 - May 2007
MTS IntegraTRAK April 2001 - May 2005
MTS IntegraTRAK September 1997 - February 2000
MTS IntegraTRAK December 1996 - September 1997
Skills
Vendor Management, Testing, Process Improvement, Process Enhancement, Troubleshooting, Management, Program Management, Project Management, Team Building, Telecommunications, Product Management, Product Development, Networking, Business Process
Education
Central Washington University 1993 — 1996
German Language
Ricks College (Brigham Young University - Idaho) 1991 — 1993
German Language
GCI General Communication, Inc. September 2015 - Present
AT&T August 2010 - September 2015
Starbucks Coffee Company September 2007 - August 2010
Grace Church 2006 - 2010
BECU March 2004 - June 2007
Skills
Management, Graphic Design, Customer Satisfaction, Leadership, Project Management, Team Leadership, Mobile Devices, Team Building, Customer Service, InDesign, Copywriting, Training, Account Management, Sales, Telecommunications, Direct Sales, Customer Retention, Sales Operations, Wireless, Solution Selling, Customer Experience, Sales Process, Sales Management, Program Management, Microsoft Office
Education
Central Washington University 2003 — 2005
BS, Business Administration: Marketing Specialization
Green River Community College 2001 — 2003
AA
Mary Kay Inc. October 2012 - Present
AT&T July 2011 - Present
GC Services June 2009 - August 2011
Skills
Wireless, Telecommunications, Direct Sales, Solution Selling, VoIP, Managed Services, Customer Retention, Mobile Devices, Call Centers, Customer Experience, Unified Communications, Sales Operations, Customer Service, Leadership, Process Improvement, Microsoft Office, Sales, Customer Satisfaction, Microsoft Word, Troubleshooting, Team Building, Microsoft Excel, Team Leadership, Technical Support, Telephone Skills, Time Management, Performance Management, Employee Training, Outlook, Access, Salesforce.com, Retail, Program Management, Business Analysis, Training
Education
Texas A&M University Central Texas 2013 — 2015
Bachelor of Science (BS), Psychology, Junior
Central Texas College 2010 — 2012
Associate of Arts (AA), General Studies
Central Texas College 2010 — 2012
Associate of Arts (AA), Interdisciplinary Studies
Central Texas College 2010 — 2012
Associate of Arts (AA), Social Sciences
AT&T July 2013 - Present
KBR, Inc. May 2012 - July 2013
KBR, Inc. February 2011 - May 2012
US Army January 2003 - January 2009
Skills
Mechanical, Engineering, AutoCAD, DoD, Microsoft Office, Integration, Military, Microsoft Word, Access, Microsoft Excel, Mechanical Engineering, Engineering Management, MathCAD, Project Engineering, Hydraulics
Education
University of Houston 2009 — 2012
Bachelor of Science, Mechanical Engineering
Central Texas College 2003 — 2008
Associates, General Studies
AT&T October 2014 - Present
e311 Homes Inc. July 2013 - May 2014
Skills
Renovation, Construction, Contractors, Residential Homes, Construction Management, Small Business, Entrepreneurship, Contract Negotiation, Custom Homes, Team Building, Sales Management, Green Building
Education
Central Washington University
AT&T Wi-Fi March 2013 - Present
AT&T February 2012 - March 2013
Harte-Hanks, Inc. Software; Austin, TX February 2010 - February 2013
Skills
Networking, Customer Service, Customer Experience, Service Processes, Six Sigma, Lean Thinking, Dispute Resolution, Service Measurement, Call Center Development, Product Knowledge, Order Fulfillment, Ticketing Systems, Data Collection, Billing Solutions, Supply Chain Software, Web Services, Web Support, Windows support, Windows & Mac operating..., Service Coordination, Team Leadership, Technical Support, Wireless, Microsoft Excel, Network Monitoring Tools, Green Belt, Customer Retention, Supervisory Skills, Succession Planning, Provisioning, Team Management, Greenbelt, VPN, Windows XP
Education
Central Texas College
Associate's degree, Network and System Administration/Administrator
AT&T February 2014 - February 2015
BECU June 2013 - August 2013
Central Washington University May 2012 - June 2013
Freelance December 2008 - June 2013
Florabunga July 2002 - December 2010
Seven Worldwide August 1990 - July 2002
Skills
Troubleshooting, Management, Managing Database, Data Management, Databases, Data Analysis, Data Stewardship, SQL, Data Modeling, Database Design, Data Governance, MySQL, Oracle, Relational Databases, Toad, Sagent, Web Production..., Web Design, HTML, XHTML, Graphics, Adobe Creative Suite, Dreamweaver, Flash, InDesign, Illustrator, Graphic Design, CSS, Photoshop, Advertising, Image Manipulation, Project Management, QuarkXPress, User Interface, Photography, Actionscript, PHP, Javascript, jQuery, Microsoft Visual Studio..., Project Estimation, Estimating, Estimates, Plant Identification, Landscape Design, Landscape Management, jQuery Mobile, Layout, SEO, Microsoft Office
Education
Central Washington University 2011 — 2013
IT Administration and Management, Web and Database Specialty, 3.95 GPA!
University of Washington 2009 — 2010
Certificate, Web Design
University of Arizona
Bachelor's Degree, Photography
CareSource Management Group October 2013 - Present
Western & Southern Financial Group May 2013 - October 2013
AT&T June 2001 - November 2010
Momentum Mortgage 1998 - 2000
Western & Southern Financial Group 1998 - 2000
Ivy's Enrichment Center 1994 - 1998
Skills
CRM, ASON, Leadership, Managed Services, VoIP, Data Entry, Customer Satisfaction, CPE, Salesforce.com, Employee Benefits, Budgets, Vendor Management, Call Centers, Solution Selling, Finance, New Business Development, Business Development, B2B
Education
Wright State University 2015 — 2016
Bachelor of Business Administration (BBA)
Capella University 2014 — 2016
Business Administration and Management, General
Central State University 1989 — 1990
Business Management
AT&T December 2010 - Present
AT&T April 2008 - December 2010
Taproot Foundation February 2010 - September 2010
AT&T March 2006 - March 2009
Le Chateau Homeowners' Association April 2006 - March 2007
Le Chateau Homeowners' Association December 2005 - March 2006
Human Resource Services Northwest March 2004 - August 2004
Skills
Recruiting, Background Checks, Project Management, Team Building, Team Facilitation, Staff Development, Development & delivery..., Unemployment Claims, Hiring Practices, Coaching, Mentoring, Applicant Tracking..., Human Resources, College Recruiting, Leadership, Performance Management, CRM
Education
Central Washington University 1999 — 2001
BS, Business Administration
Verizon Wireless 2014 - Present
Windstream Communications November 2011 - 2014
AT&T February 2009 - October 2011
AT&T October 2007 - December 2008
Cingular July 2006 - December 2006
AT&T Mobility January 2005 - December 2005
Skills
Network Design, UMTS, Software Documentation, Visio, Troubleshooting, Wireless Networking, Networking, ATM networks, Management, SS7, Access, Databases, Telecommunications, LTE, Granite, Wireless, Cellular Communications, IP, VoIP, Telecommunications...
Education
Central Washington University 1977 — 1979
BS, Aerospace Management
Green River Community College 1975 — 1977
AA, Air Traffic Controller
Delaney & Delaney LLC April 2002 - Present
AT&T 2008 - 2010
Lucas Group 2007 - 2008
Creightion Svc 1998 - 2007
Yellowbook 2003 - 2004
Wireless Retail 2002 - 2003
Combined Insurance 2001 - 2002
US Navy 1995 - 1998
Education
Central Texas College
Business Law
AT&T April 2009 - Present
AT&T April 2009 - July 2013
Crossroads Wireless February 2008 - December 2008
Sprint Nextel July 1999 - February 2008
Anixter February 1998 - September 1998
Mci July 1997 - January 1998
US Army August 1991 - July 1997
US Army August 1991 - June 1997
Skills
Wireless, UMTS, GSM, RF, CDMA, Microwave, Telecommunications, LTE, Troubleshooting, T1, Wireless Networking, Vendor Management, Network Operations, 3G, Testing, Excel, 4G, Computer Hardware, Integration, Networking, Computer Network..., Switches, Optical Fiber, Mobile Devices, Cellular Communications, VoIP, Network Design, Fiber Optics, IP, Management, Ethernet, Cabling, Project Management, Program Management, Software Installation
Education
Grantham University 2012 — 2014
Engineer’s Degree, Electrical, Electronics and Communications Engineering
Barton Community College
Business Management
Brown Mackie University
Microsoft Certified Systems Engineer courses
Central Texas College
Cricket Wireless September 2015 - Present
AT&T October 2010 - August 2015
Cricket Wireless August 2009 - September 2010
Honda June 2008 - May 2009
Time Warner Cable March 2007 - June 2008
Skills
Customer Service, Management, Sales, Team Leadership, Wireless, Customer Experience, Microsoft Office, Retail, Sales Operations, Training, Team Building, Customer Satisfaction, Sales Management, Leadership, Customer Retention, Store Management
Education
Central Texas College
Criminal Justice
Northern Virginia Community College
Business Management
Scriber Lake High School January 2015 - Present
La Petite Academy June 2014 - December 2014
Dataworks 2012 - 2013
Archstone 2011 - 2012
Best Buy 2010 - 2011
Verizon Wireless 2007 - 2009
AT&T February 2007 - December 2007
The Home Depot February 2006 - January 2007
Circuit City 2003 - 2006
Skills
Microsoft Office, Curriculum Design, Curriculum Development, Lesson Planning, Classroom, Classroom Management, Tutoring, Customer Service, Educational Leadership, PowerPoint, Sales, Computer Proficiency, Project Planning, Networking, Computer Repair, Educational Technology
Education
Central Washington University 2015 — 2017
Bachelor’s Degree, Multi/Interdisciplinary Studies, 4.0
Edmonds Community College 2012 — 2014
Associate’s Degree, General Studies, 3.0
AT&T May 1993 - Present
Skills
CBCP, Business Continuity, Risk Management, Telecommunications, Disaster Recovery, Program Management, Compliance, Vendor Relations, Vulnerability Assessment, Security, Information Security, Managed Services, Incident Management, Information Technology, Data Center, Business Continuity..., Governance, IT Management, Process Improvement, Vendor Management, Management
Education
Central Washington University
BS, Business Administration
Costco Wholesale December 2014 - Present
Samsung Telecommunications America January 2012 - October 2014
Airbiquity 2008 - 2009
Washington Mutual 2002 - 2003
AT&T 2000 - 2002
US Army 1995 - 1997
Skills
Test Automation, Testing, Agile Methodologies, Quality Center, Test Planning, Linux, Unix, Perl, Shell Scripting, Solaris, C++, JIRA, Software Quality..., Scrum, Test Cases, ClearCase
Education
Central Texas College
Biology, General
Green River Community College
Associate of Arts (AA)
University of Phoenix
Computer Science
Western Governors University
Computer Science
Cable ONE February 2014 - Present
AT&T 1996 - 2011
US Army 1976 - 1996
Skills
VoIP, T1, Telecommunications, Troubleshooting, Wireless Networking
Education
Ft Devenx, MA 1976 — 1977
Electrical/Electronics Maintenance and Repair Technology
Central Texas College
The University of Texas at Austin
university of maryland
AT&T August 2014 - January 2015
Engility Corporation January 2014 - May 2014
US Army October 2011 - January 2014
US Army January 2010 - October 2011
US Army November 2007 - January 2010
Skills
Counterinsurgency, Combat, Military Experience, Military Operations, Security Clearance, Interagency Coordination, Military Training, Operations Management, Military, Project Management, Microsoft Office, Analysis, Combat Lifesaver, Criminal Investigations, Incident Response, Tactical Operations, Troubleshooting, Preventive Maintenance, Law Enforcement..., Weapons Training, Analyst Briefings, Army, Command, DoD, Strategic Planning, Target Identification, Report Writing, RF troubleshooting, Emegency Vehicle..., Analytics, Operational Planning, Information Technology, Leadership, Force Protection
Education
Leaderquest 2015 — 2015
Information Technology Certificates in Netwok+, Security+, ITIL, CCNA, CISM, CRISC, Information Technology
Central Texas College 2008 — 2012
Associate of Arts and Sciences (AAS), General Studies, 3.1 GPA
AT&T February 2015 - Present
RCD Inc. Electrical Services June 2013 - December 2013
Skills
Office Administration, Multi-task & Handle..., Client Relations, Office Organizing, Microsoft Office, Microsoft Excel, Microsoft Word, Apple Software, Typing, Customer Follow-up, Hospitality, Training, Customer Satisfaction, Customer Service
Education
Northern Virginia Community College 2014 — 2016
Associate's degree, Business Administration and Management, General
Central Texas College
Associate's degree, Culinary Arts/Chef Training
Wilder Consultants June 2012 - Present
AT&T May 2014 - May 2015
Wal-Mart Stores, Inc. (Home Office) March 2009 - October 2011
Wal-Mart Stores, U.S. August 2003 - March 2009
GC Services, L.P. February 2000 - February 2002
Skills
Operations Management, Sales Management, Project Management, P&L Budget Management, Retail Category..., Business Development, Staff Mgmt, Customer Service..., Strategic Planning, Servant Leadership, Problem Solving, Implementation Planning, Strategic Sales Plans, Marketing Strategy, Inventory Management, Financial Analysis, Human Resources, Professional Mentoring, Analysis, Income Statement, Customer Satisfaction, Team Building, Negotiation, Leadership, Networking, Forecasting, Cross-functional Team..., Strategic Negotiations, Time Management, Business Planning, Hiring, Leadership Development, Finance, Team Leadership, Sales, Strategy, Business Analysis, Store Management, Customer Retention, Retail, Market Planning, Marketing, Budgets, Management, Training, CRM, Executive Management, New Business Development, Employee Training, Integrated Marketing
Education
Colorado Technical University 2013 — 2016
Bachelor of Science (BS), Information Technology / Security Specialization
University of Phoenix 2009 — 2011
Master of Business Administration (MBA), Business Administration and Management, General
Texas A&M University-Corpus Christi 2004 — 2005
Computer Information Systems, Programming
Central Texas College 2000 — 2003
Transferred to Texas A&M @ Corpus Christi, Computer Programming
Universal Studios Orlando Resort November 2014 - June 2015
Hallmark Cards November 2014 - June 2015
AT&T November 2013 - December 2013
US Army October 2006 - April 2011
Walmart April 2004 - October 2005
Law Offices of Mark O'Neill November 2003 - April 2004
Skills
Martial Arts, Creative Writing, Military Logistics, Film, Weapons, Fitness Training, History, Intelligence Analysis, Short Films, Voice Acting, Acting, Scripting, Military Training, Training, Military Experience, Social Media, Film Production, Video Editing, Social Networking, Video Production, Microsoft Office, Editing, Final Cut Pro, Entertainment, Screenwriting
Education
Los Angeles Film School 2015 — 2016
Associate of Science (A.S.), Film/Cinema/Video Studies
Full Sail University 2013 — 2014
Bachelor of Fine Arts (BFA), Creative Writing for Entertainment, 3.8 GPA
SAK U 2014 — 2014
Certificate, Improvised Acting Technique
LA Acting Workshop 2013 — 2014
Certificate, Professional Voice
Truthful Acting Studio 2013 — 2013
Master Meisner Program, Certificate
Central Texas College 2007 — 2011
Non-Degree Program, General Studies
Gateway Technical College 2002 — 2004
Certifcate, Emergency Medical Technology/Technician (EMT Paramedic)
AT&T June 2015 - Present
United States Army September 2006 - May 2015
Wilson Farms February 2005 - September 2006
United States Marine Corps September 2000 - September 2004
Skills
Security Clearance, Army, Military Operations, Military Experience, Force Protection, Military, Operational Planning, Weapons, Command, Counterinsurgency, Intelligence Analysis, Combat, Military Training, National Security, Project Management, Project Coordination, Logistics Management, Military Logistics, Team Leadership, Team Mentoring
Education
Central Texas College 2012 — 2017
Bachelor’s Degree, Network and System Administration/Administrator
Riverside Institute of Technology 1996 — 2000
High School, Math and Science
AT&T June 2015 - Present
Amazon October 2014 - December 2014
Prime Solutions April 2014 - August 2014
US Army August 2005 - May 2011
Skills
Leadership, Sales, Customer Service, Team Leadership, Management, Mac OS, Mac OS X Server, iPhone Support, iPad Support, Apple Software, C++, Windows 7, Basic HTML, CSS, Visual Basic, OS X, Computer Networking, Apple Pages, Apple Safari, Apple Numbers, Apple Remote Desktop, Windows 8, Windows 10, iPhone, Apple Hardware, Web Design, Web Development, Mac & PC platforms, Mac Apps, Mac, Microsoft Office, REXX, Python, Ruby, SQL, Microsoft SQL Server, Human Resources, Microsoft Word
Education
Texas A&M University–Central Texas 2013 — 2015
Bachelor of Science (BS), Computer Information Systems
Central Texas College 2011 — 2013
Associate's degree, General Studies
Europerfumes April 2014 - Present
Tangoe November 2010 - October 2013
AT&T March 2010 - September 2010
Virgin Mobile USA January 2007 - December 2008
IDT Corporation October 2003 - January 2007
The Segal Group September 2000 - October 2003
The Systems Group, LLC April 1999 - September 2000
Skills
Cross-functional Team..., Accounts Payable, Invoicing, Account Reconciliation, Analysis, Telecommunications, Management, Process Improvement, Accounts Receivable, Training, Payroll, Time Management, Finance, Accounting, Project Management, Strategic Planning
Education
Central Texas College 1989 — 1993
Bachelor's degree, Business Management
Camp Zama American High School 1987 — 1989
Diploma, College Prep
AT&T Mobility March 2014 - Present
AT&T Mobility January 2014 - March 2014
Spacelabs Healthcare August 2011 - January 2014
AT&T September 2009 - August 2011
Continental Services, Inc. September 2003 - January 2009
Skills
Troubleshooting, Testing, Software Documentation, Networking, Technical Support, Wireless, Telecommunications, Servers, Medical Devices, Active Directory, Software Installation, SQL, HL7, HTML 5, CRM, FTP software, Virtual Server, XML, Databases, Database Administration, SharePoint, Call Centers, Agile Methodologies, SaaS, Account Management, HTML, Leadership
Education
Central Washington University 2001 — 2003
Bachelor of Science (B.S.), Marketing/Marketing Management, General
Edmonds Community College 1999 — 2001
Associate of Arts (A.A.), Accounting
Yodle September 2011 - Present
Yodle 2011 - Present
LegalZoom March 2011 - September 2011
ATT August 2010 - February 2011
Bank of America April 2010 - June 2010
Sprint Nextel February 2008 - November 2009
Jason's Deli March 2004 - March 2007
Skills
Customer Retention, Customer Service, Customer Satisfaction, Marketing Strategy, Small Business, Windows, Microsoft Word, Microsoft Excel, Internet, iPhone, Microsoft Office, Office Management, Problem Solving, Analytics, Administrative..., Strategic Planning, Graphic Design, Foreclosures, Google Adwords, JavaScript, Knowledge Management, Keyword Research, Leadership, Lotus Notes, XHTML, Credit, Commissioning, Video Editing, Business Development, Bookkeeping, Negotiation, New Business Development, Non-profits, Mathematics, LLC, Corporate Finance, Corporate Events, Account Management, Accounting, SEM, Sales, Online Advertising, Google Analytics, Yahoo Search Marketing, Bing Maps, Google Maps, PPC, Search Advertising, Lead Generation, Cold Calling
Education
Central Texas College 2005 — 2011
Business Administration and Management, General
Ellison High School 2004 — 2005
AT&T February 2005 - Present
AT&T August 1996 - March 2005
AT&T Global Services February 1993 - August 1996
US Army October 1983 - October 1993
Skills
Telecommunications, VoIP, MPLS, IP, Cisco Technologies, Network Design, Wireless, Computer Network..., WAN, Switches, Data Center, Managed Services, SDH, Frame Relay, Routers
Education
DeVry University-Illinois 1993 — 1997
Bachelor's Degree, Telecommunications Management
Central Texas College 1986 — 1988
Associate's Degree, General Studies
AT&T August 2012 - Present
AT&T October 2007 - August 2012
AT&T December 2003 - October 2007
AT&T January 2001 - December 2003
AT&T April 1998 - December 2000
AT&T April 1996 - March 1998
Skills
PMO, Management, Data Analysis, Metrics, Telecommunications, PMP, Vendor Management, Program Management, Wireless, VoIP, Integration, Project Portfolio..., Project Management, Mobile Devices, Software Project..., Cellular Communications, Cross-functional Team..., Project Planning, LTE
Education
Central Washington University 1992 — 1996
Bachelor of Arts (BA), Psychology
Dallas Nephrology Associates September 2014 - Present
Take Shape For Life February 2014 - Present
Unitedhealthcare November 2011 - July 2014
Telvista Inc. June 2011 - October 2011
ABPA December 2007 - June 2011
AT&T August 2006 - December 2007
Skills
Customer Service, Social Networking, Technical Support, Creative Writing, Insurance, HTML, Email Marketing, Access, Medical Terminology, Social Networking Sites, Online Marketing, SEO, Social Media, Sales, Webmaster Services, medical claims..., Insurance Claims, Medical Billing, Health Insurance, Medicare/Medicaid..., Healthcare, Prescription Drugs, Medical Coding, Pharmacy Benefit..., Mental Health Care, Benefits Administration, Writing, Social Networking..., Website Administration, Internet Troubleshooting, Mobile Internet, Wellness Coaching, Healthy Lifestyles, Team Building, Troubleshooting
Education
Central Texas College 1988 — 1990
Associate of Applied Science, Computer Science
AT&T July 2014 - Present
Flickering Candle Productions August 2014 - October 2014
AT&T June 2011 - July 2014
Dr. Gangrene Presents October 2013 - October 2013
AT&T January 2007 - July 2011
Flickering Candle Productions April 2010 - May 2011
Zanies Comedy Nightclub May 2007 - July 2008
Watkins College of Art, Design & Film February 2008 - March 2008
"Creature Feature" with Larry "Dr. Gangrene" Underwood August 2007 - August 2007
Bongo Java After Hours Comedy Show March 2007 - July 2007
Skills
Troubleshooting, Testing, Networking, Leadership, Wireless, Analysis, Customer Service, Microsoft Office, Call Centers, Management, System Administration, Microsoft Word, Training, Telecommunications, Windows, Access, Process Improvement, Security, Program Management, Customer Satisfaction, Telephone Skills, PowerPoint, Software Documentation, Technical Support, Military, Team Leadership, Team Building, Vendor Management, Integration, Computer Hardware, Printers, Outlook, Telephony, Quality Assurance, Photoshop, Microsoft Excel, Wireless Networking, VPN, Administration, Accounts Receivable, Time Management, Windows 7, Inventory Management, Call Center, XP, Word, Excel, Writing, Accounts Receivable..., Windows 8
Education
Central Texas College 1997 — 1997
n/a, General Subjects, A (4.0)
Advanced Non-Commissioned Offier's Course 1994 — 1994
Graduate, Nuclear, Biological & Chemical Warfare Defense, Graduate
Non-Commissioned Officer's Battlestaff Course 1992 — 1992
Graduate, Battalion and Brigade Commander's Battlestaff, Graduate
Basic Non-Commissioned Offier's Course - Reclassification 1987 — 1987
Graduate, Nuclear, Biological & Chemical Warfare Defense, Graduate
Primary Leadership Development Course (PLDC) Larson Barracks, Kitzingen, Germany 1985 — 1985
Qualified, Primary leadership
Self-Propelled Field Artillery Systems Specialist 1983 — 1983
Graduate, Automotive Mechanics, 63D20 - Self-Propelled Field Artillery Systems Specialist Skill Level 2
Analog Navigation - Tactics Training Devices Specialist 1978 — 1979
Analog Navigation - Tactics Training Devices Specialist Skill Level 1, Electricity & Electronics, 341X5 - Skill Level 1
Qualis Health May 2014 - Present
Qualis Health October 2013 - May 2014
UW Medicine November 2011 - October 2013
AT&T November 2007 - October 2011
AT&T November 2005 - October 2007
Battelle October 2004 - October 2005
Bath and Body Works August 2004 - February 2005
Skills
Data Analysis, Customer Service, Microsoft Excel, Process Improvement, Access, Call Centers, SharePoint, Data Entry, Statistics, Time Management, Customer Satisfaction, Outlook, PowerPoint, Microsoft Office, Analysis, Microsoft Word, Training, Program Management, Excel, Visual Basic, Data Collection, File Management, Technical Writing, SQL, Medical Terminology, Epic Systems, Health Insurance, Software Documentation, Troubleshooting, Requirements Analysis
Education
Central Washington University 2000 — 2004
BS, Sociology
Thomas Jefferson High 1996 — 2000
High school diploma
AT&T April 2009 - June 2011
Skills
Cisco Technologies, VoIP
Education
Central Texas College 2011 — 2013
Network Specialist, IT/Computer Science
AT&T January 1981 - Present
AT&T January 1981 - May 1987
Skills
ITIL, Data Center, Telecommunications, IT Management, Disaster Recovery, Switches, Business Continuity, Program Management, VoIP, IT Service Management, System Deployment, Vendor Management, Cloud Computing, Incident Management, Integration, Solution Architecture, PMP
Education
Wichita State University 1977 — 1980
BS, Business management
Central Texas College 1975 — 1977
InterContinental Hotels & Resorts August 2014 - Present
InterContinental Hotels Group (IHG) 2014 - 2015
InterContinental Hotels Group (IHG) 2014 - 2015
Monterey Plaza Hotel & Spa June 2013 - May 2014
AT&T September 2007 - January 2011
Toes on the Nose May 2007 - December 2007
Wavelengths Surf Shop May 2004 - May 2007
Skills
Inventory Management, Customer Satisfaction, Employee Engagement, Employee Training, Systems Management, Sales Operations, Merchandising, Order Fulfillment, Customer Engagement, Networking, Money Management, Closing Business, Management
Education
Texas A&M University Central Texas 2012 — 2013
Bachelor of Science (B.S.), Psychology minor History
Central Texas College 2011 — 2013
History and Psychology
The Daily Record December 2013 - Present
Yuma Sun September 2012 - June 2013
The Issaquah Press March 2012 - September 2012
Bonneville Seattle September 2011 - September 2012
AT&T August 2011 - February 2012
Daily Record September 2010 - June 2011
CWU Observer September 2010 - June 2011
Clear Channel Seattle June 2010 - September 2010
Skills
HTML/CSS, Audio Editing, Journalism, Editing, Web Content, Sports, Broadcast, Promotions, Newspaper Design, InCopy, Associated Press style, News Writing, AP Style
Education
Central Washington University 2007 — 2011
Print Journalism, Journalism
Apple June 2015 - Present
Horizon Software International, LLC. June 2015 - Present
AT&T January 2010 - Present
XO Communications October 2000 - October 2009
Homeside Lending Inc October 1998 - September 2000
AT&T September 1998 - September 2000
USAF September 1989 - November 1999
AT&T February 1996 - September 1998
Financial Services Acceptance Corporation March 1995 - September 1998
grays child development center, Inc 1986 - 1989
Skills
UMTS, Wireless, Ethernet, Telecommunications, Computer Network..., CDMA, T1, LTE, VoIP, Network Design, DS3, IP, MPLS, Provisioning, Frame Relay, Vendor Management, DWDM, Switches, Cellular Communications, TDM, ATM networks, 4G, LAN-WAN, Networking, Wireless Networking, WAN, Optical Fiber, Metro Ethernet, Network Engineering, Co-location, Managed Services
Education
Strayer University (GA) 2012 — 2014
Bachelor of Applied Science (BASc), Management Information Systems, General
Milwaukee Area Technical College 1987 — 1989
Business
Central Texas College
Food Services of America March 2015 - Present
Spokane Produce Inc August 2012 - March 2015
Swift Transportation January 2012 - August 2012
United States Postal Service May 2011 - September 2011
Group Health Cooperative August 2008 - January 2011
Group Health Cooperative June 2006 - August 2008
Group Health Cooperative May 2000 - June 2006
AT&T August 1998 - May 2000
KRKO 1993 - 1994
Boeing 1990 - 1993
Education
Central Washington University 1981 — 1984
B.A., Communications
Shoreline Community College 1979 — 1981
N/A, General Studies
AT&T July 2015 - Present
IDInteract, Inc. August 2014 - Present
High Anxiety 2002 - Present
5th Planet Games September 2014 - July 2015
GameHouse July 2012 - August 2014
PerfectMatch Group November 2011 - June 2012
Playteau, Inc. March 2010 - November 2011
Smith & Tinker, Inc. January 2009 - March 2010
GlobalScholar April 2007 - December 2008
The Kollective February 2004 - April 2007
Skills
Customer Acquisition, Contract Negotiation, online marketing, Media Buying, Online Media Buys, Business Development, Online Lead Generation, SEO, SEM, Affiliate Marketing, Email Marketing, Social Media Marketing, Social Games, Public Relations, Copywriting, CRM, CPL, CPA, HTML, CSS, PHP, MySQL, Photoshop, Google Adwords, Google Analytics, Facebook Marketing, Online Advertising, Social Media, Online Marketing, PPC, Mobile Marketing, Lead Generation, Facebook, Advertising
Education
Central Washington University
Salt Lake Community College
AT&T November 2006 - Present
CRG Events March 2004 - November 2006
Skills
Telecommunications, Mobile Applications, Strategic Partnerships, Mobile Devices, Wireless, Product Management, Program Management, Management, Mobile Technology, Cross-functional Team..., Project Management, Agile Methodologies, Product Marketing
Education
Central Washington University 1999 — 2003
B.S., Business, MIS
AT&T Senior Supply AnalystCingular Wireless
Skills
Cross-functional Team..., Supply Chain Management, Telecommunications, Vendor Management, Process Improvement, Supply Chain, Operations Management, Logistics, Project Management
Education
Central Washington University 1983 — 1987
BS, Business Administration
Fire91.8 Internet Talk Radio March 2015 - Present
Resumes by Ron April 2013 - Present
Young, Young & Associates February 2009 - Present
The Mount May 2007 - Present
Dominion Enterprises February 2001 - Present
AT&T March 1994 - December 1995
Skills
Coaching, Marketing Strategy, Marketing, Management, Strategic Planning, Advertising, Leadership Development, Online Advertising, Sales, Social Networking, Online Marketing, Account Management, CRM, B2B, Sales Process, Team Leadership, Team Building, Strategy, Social Media Marketing, Customer Retention, Business Planning, Business Networking, Entrepreneurship, Direct Sales, Start-ups, Sales Presentations, Negotiation, New Business Development, Strategic Partnerships, Change Management, Business Development, Marketing Communications, Lifestyle Coaching, Business Strategy, Competitive Analysis, Sales Management, Management Consulting, Team Motivator, Strategic Thinking, Strategic Leadership, Business Transformation, Motivational Speaking, Professional Networking, Board of Directors, Strategic Financial..., Relationship Management, Public Speaking, Leadership
Education
Project Inclusion 2013 — 2013
Certificate of Achievement, Board Governance Leadership Development Program
Hawaii Pacific University 1986 — 1988
Accounting and Finance
Central Texas College 1975 — 1978
Business/Managerial Economics
AT&T January 2010 - Present
AT&T January 2008 - December 2009
AT&T Mobility April 2007 - January 2008
Cingular Wireless November 2004 - April 2007
AT&T Wireless August 2000 - November 2004
Korry Electronics 1993 - 1995
Skills
Unix, SharePoint, SQL, Oracle, Quality Assurance, Shell Scripting, Weblogic, Unix Shell Scripting, Cross-functional Team..., Process Improvement, Web Applications, Project Management, Management, SDLC, Solaris, Integration, Requirements Analysis, System Deployment, HP-UX, Red Hat Linux
Education
Central Washington University 1996 — 2000
Bachelor, Computer Science
AT&T January 2013 - Present
AT&T January 2010 - December 2012
US Air Force Reserve August 2002 - March 2012
AT&T August 2009 - January 2010
AT&T January 2008 - August 2009
AT&T January 2000 - January 2008
United States Air Force August 1995 - August 2002
University of Texas Health November 1995 - April 2000
U.S. Army January 1987 - July 1995
Skills
Network Security, Security, Firewalls, Cisco Technologies, Information Security, Disaster Recovery, VPN, Networking, Switches, Vulnerability Assessment, WAN, Telecommunications, Routers, Troubleshooting, Data Center, CISSP, Checkpoint
Education
Champlain College 2014 — 2015
Cyber Security Certification, Computer and Information Systems Security/Information Assurance, A
Central Texas College
University of Maryland
AT&T Business Manager ITAT&T Mobility1998 - 2008
Skills
Mobile Devices, Telecommunications, ITIL, Requirements Analysis, Business Intelligence, Cross-functional Team..., Project Management, Management, IP, Visio, Vendor Management, GSM, Integration, Wireless, Team Leadership, Managed Services, Product Management, Software Project..., SDLC, VoIP, Process Improvement, IT Management, Program Management, Data Center, Business Analysis, Project Planning
Education
Central Washington University 1987 — 1992
AT&T January 2013 - Present
Slalom Consulting April 2008 - Present
AT&T April 2010 - January 2013
T-Mobile April 2008 - January 2010
Corbis January 2000 - April 2008
Skills
Requirements Gathering, Cross-functional Team..., Business Requirements, Enterprise Software, Business Process, Requirements Analysis, Management, Web Design, ITIL, CRM, New Business Development, SAP, Business Intelligence, Usability Testing, Sales, Testing, Customer Satisfaction, Business Strategy
Education
Central Washington University 1992 — 1998
BS, Business Administration
Kingsgate Enterprises, Inc. 2012 - Present
AT&T May 2006 - September 2012
Pizza Works February 2005 - February 2011
Kingsgate Enterprises, Inc. 1984 - 2006
Rainier Solutions Incorporated 1998 - 2005
Real Networks 2000 - 2001
Trim Systems 1999 - 2000
Northwest Traffic Associates (NTA) 1992 - 1999
Olin Aerospace 1988 - 1992
Associates For Management Services (AMS) 1979 - 1984
Skills
Technical Writing, Troubleshooting, Vendor Management, Problem Solving, Software Documentation, Unix, System Administration, Telecommunications, Testing, Quality Assurance, Databases, Solaris, Process Improvement, Business Analysis, Technical Support, Linux, Program Management, Project Management, Operating Systems, Team Leadership, Networking, HP-UX, Perl, Shell Scripting, TCP/IP, Windows, Team Building, Technical Documentation, Database Administration, Computer Hardware, Customer Service, Database Design, Requirements Gathering, HTML, Consulting, Analysis, Apache, Management, Data Center, Software Development, Hardware, Servers, Windows Server
Education
Western Governors University 2013 — 2015
Master of Business Administration (MBA), IT Management
Central Washington University 1976 — 1977
Computer Science & Instructional Audio/visual Education Development
The Evergreen State College 1973 — 1974
BA, Computer Science & Forest Ecology
Saint Martin's University 1969 — 1971
Biology
Centralia College 1966 — 1970
AA, Pre Engineering, Biology
Shoreline Community College
AT&T August 2008 - Present
AT&T Mobility October 2006 - August 2008
AT&T Wireless October 2001 - October 2006
eFunds September 1991 - September 2000
Education
Central Washington University 1996 — 1998
Bachelor of Science, Business Admin & Finance
AT&T August 2010 - Present
JPMORGAN CHASE, formerly WASHINGTON MUTUAL BANK December 2008 - October 2009
Washington Mutual June 2003 - December 2008
Washington Mutual February 1996 - May 2003
Washington Mutual December 1993 - February 1996
PREMERA BLUE CROSS, formerly BLUE CROSS OF March 1990 - November 1993
Peoples National Bank 1981 - 1987
Education
Central Washington University 1975 — 1980
Bachelor, IT Administration and Management
MasTec Network Solutions 2014 - Present
MasTec Network Solutions 2009 - 2014
AT&T 2003 - 2007
AT&T 2002 - 2003
AT&T 1999 - 2002
AT&T 1998 - 1999
Education
Central State University
Accounting and Business/Management
ATT Permier Project CoordinatorAT&T2006 - Present
Pacific Bell Wireless 1996 - 1999
Education
Central Washington University 1978 — 1982
BA, Anthoropolgy
Zayo September 2012 - Present
American Fiber Systems, Inc. - Purchased by Zayo April 2008 - August 2012
Spring Mountain Coffee June 2004 - March 2008
Altrio Communication January 2002 - December 2003
AT&T January 1999 - August 2001
Nextlink Communications April 1998 - August 1998
Brooks Fiber Properties October 1995 - April 1998
US Army November 1986 - June 1995
Skills
Construction, Telecommunications, Engineering, Fiber Optics, Project Management, Optical Fiber, Network Design, Team Leadership, Troubleshooting, Wireless, Leadership, Project Planning, Managed Services, Testing, Sales, Vendor Management, Analysis, Networking, Process Improvement, Management, Broadband, Unified Communications, Contract Negotiation, Budgets
Education
Central Texas College 1993 — 1995
Business
Pilot Rock High School 1982 — 1986
General
Vestas July 2015 - Present
M-I SWACO September 2014 - February 2015
VT Group March 2014 - September 2014
AT&T October 2013 - January 2014
The Home Depot March 2013 - November 2013
Clipper Windpower July 2010 - March 2011
Clipper Windpower Inc January 2009 - June 2010
Clipper Windpower August 2008 - December 2008
US Navy July 1988 - July 2008
Skills
Troubleshooting, Electricians, Turbines, Electronics, Testing, Maintenance & Repair, Wind, Project Planning, Renewable Energy, Electrical..., Engineering, Wind Turbines, Preventive Maintenance, Quality Assurance, Training, Hydraulics, Schematic, Microsoft Office, Team Leadership, Software Documentation, Commissioning, Military, Software Installation, Inspection, Generators, Analysis, Electrical Safety, Supervisory Skills, SAP, Energy, Blueprint Reading, Technical Diagrams, Electrical Component..., Equipment Installation, Equipment Maintenance, Integrated Electronics..., Logistics Support, Soldering, Operational System..., Customer Support, Telecommunications, Tower Climbing, Cpr Certified, Mechanical Aptitude, Teamwork, Sustainable Energy, Operational Planning, Computer Hardware, Military Experience, Weapons
Education
Central Texas College 2006 — 2014
Associate's Degree, Applied Technology
San Diego City College 2011 — 2013
Associate of Science (A.S.), Biology (Allied Health), 3.46 GPA
Kellogg Company Territory Sales Representative
Army and Air Force Exchange Service (AAFES) August 2008 - May 2009
Linens-N-Things October 2001 - August 2008
AT&T January 2000 - October 2001
Michaels February 1999 - January 2000
Skills
Customer Service, Management, Inventory Control, Sales, Merchandising
Education
Huntingdon College 1984 — 1986
Business Administration
Central Texas College 1981 — 1982
Business Administration
Copperas Cove High School 1974 — 1978
1978, General
AT&T January 2014 - Present
AT&T June 2011 - October 2014
AmeriChoice January 2010 - May 2011
Boots & Coots International Well Control 2008 - 2009
Pepsi Bottling Group 2003 - 2008
Skills
Microsoft Office, Customer Relations, Excel, Customer Service, Sales, Sales Management, Dispatching, Distribution, Equipment Installation, Electronic Repair, Telco, Oilfield Services, Driving, Distribution Management, Management, Training, VoIP, Customer Satisfaction, Troubleshooting, B2B, Telecommunications, Networking, Budgets
Education
Central Texas College 2006 — 2007
Course work completed, Diesel Mechanics Technology/Technician
Cox Media Group Ohio May 2011 - Present
Standard Register January 2009 - May 2011
AT&T January 2002 - April 2007
Skills
Account Management, Sales, New Business Development, Customer Service, Sales Management, B2B, Marketing, Marketing Strategy, Direct Sales, Solution Selling
Education
Wright State University 1996 — 2000
Central State University
Boeing April 2010 - Present
Boeing November 2000 - April 2010
Stemilt Growers August 1999 - October 2000
Boeing January 1996 - July 1999
AT&T March 1995 - December 1995
Boeing March 1990 - March 1995
Boeing August 1987 - March 1990
Skills
Troubleshooting, Project Management, Windows, Microsoft Office, Process Improvement, Security, Customer Service, Integration, Computer Hardware, Systems Engineering, Software Documentation, Program Management, Testing, Network Security, Servers, Analysis, System Architecture
Education
Central Washington University 1984 — 1987
B.S. Electronic Engineering Technology, Electrical and Electronics Engineering
UC Davis 2006 — 2008
Winemaking Certification, Viticulture and Enology
Eternal Life Ministry Of Faith, INC August 2006 - Present
Eternal Life Ministry Of Faith, Inc 2006 - 2014
ATT June 1967 - April 2000
Skills
Public Speaking, Teaching, Community Outreach, Nonprofits, Research, Volunteer Management, Preaching, Microsoft Office, Pastoral Care, Fundraising, Theology, Customer Service
Education
College of Biblical Studies-Houston 2001 — 2007
Ministry Leadership, 3.0
Central Texas College 1972 — 1973
Associate's degree, Hotel, Motel, and Restaurant Management
Booker T Washington HS 1961 — 1967
CGI Consultants April 2013 - Present
Texas Guaranteed Student Loan, August 2004 - April 2013
McLane Company, Inc. April 2002 - July 2004
Excel/VarTec Telecommunications, TXU Gas & Electric May 2001 - November 2001
Excel Communications September 1997 - February 2001
AT&T September 1989 - September 1997
US Sprint September 1987 - September 1989
US Army June 1968 - June 1971
Skills
COBOL, COBOL II, IMS..., Client Server: Oracle,..., SQL, SharePoint, SDLC, Requirements Analysis, Visio, Business Analysis, Databases, Integration, Disaster Recovery, Software Documentation, Data Warehousing, Systems Analysis, Troubleshooting, System Administration
Education
University of Oklahoma 1971 — 1974
Bachelor of Science (B.S.), mathmatics, computer science, 2.69 GPA
Central Texas College
courses while in US Army, Independent Studies
Vantiv July 2014 - Present
Network Security Solutions April 2013 - Present
John Wiley and Sons June 2013 - July 2014
AT&T June 2013 - March 2014
Patriot Technologies October 2011 - April 2013
Tetrad Digital Integrity (TDI) September 2006 - October 2011
InfoStructures August 2004 - September 2006
EDGAR Online, Inc. August 1997 - December 2004
Skills
Checkpoint, Network Security, CISSP, Security, Vulnerability Assessment, Computer Security, Information Security, Information Security..., Firewalls, Penetration Testing, Networking, Intrusion Detection, IDS, Information Assurance, Vulnerability Management, Cisco Technologies, Enterprise Architecture, IPS, Virtualization, Integration, Cisco IOS, Antivirus, Proxy, Web Application Firewall, TCP/IP, Bluecoat, Checkpoint Security
Education
Bates Technical College 1995 — 1997
AS, Computer Science
Central Washington University 1986 — 1987
EE
Washington State University 1984 — 1985
AS, EEE
AT&T March 2014 - Present
CACE Insurance Agency, Health Plans of USA September 2009 - February 2014
Westaff August 2007 - June 2009
Skills
Sales, Sales Management, Project Management, Customer Retention, Customer Service, Insurance, Life Insurance, Account Management, Public Speaking, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Outlook
Education
Central Washington University 2001 — 2003
Bachelor's degree, Business, Management, Marketing, and Related Support Services
AT&T November 2008 - Present
AT&T November 2003 - November 2008
Verizon November 1999 - August 2003
GTE/Verizon August 1996 - November 1999
GTE/Verizon October 1995 - September 1996
GTE/Verizon September 1993 - October 1995
Skills
Telecommunications..., Capacity Planning, WAN Design
Education
Central Washington University
Bachelor of Science (BS), Business Adminstration
Marylhurst University
Master of Science (MS), Management Science and Telecommunications
AT&T April 1996 - Present
Education
Central Washington University 1992 — 1996
BA, Psychology
AG ENTERPRISES April 1998 - Present
FREELANCE July 1997 - Present
AT&T August 2011 - July 2013
MasTec Network Solutions January 2011 - August 2011
Skills
Entertainment, Social Media Marketing, Social Media, Social Networking, Marketing, Sports, Event Management, Event Planning, Public Relations, Sponsorship, Marketing Strategy, Public Speaking
Education
Central State University 1994 — 1995
Walters State Community College 1992 — 1993
AT&T May 2013 - Present
AT&T January 2001 - Present
Skills
Telecommunications, Wireless, Solution Selling, Mobile Devices, Direct Sales, GSM, Account Management, LTE, Sales Management, VoIP, UMTS, Call Center, Cellular Communications, Sales, 3G, Customer Satisfaction, Managed Services, Sales Operations, IP, Product Management
Education
Central Texas College 2002 — 2004
Temple College 2000 — 2002
AT&T November 2011 - Present
AT&T August 2013 - February 2015
AT&T June 2008 - November 2011
AT&T October 2007 - June 2008
Skills
Customer Retention, Customer Satisfaction, Sales Process, Team Leadership, Telecommunications, Wireless, Direct Sales, Retail, Sales, Call Centers, Sales Operations, Cold Calling, Selling, Customer Experience, Account Management
Education
Ashford University 2011 — 2013
Bachelor of Business Administration (B.B.A.), Marketing
Central Texas College 2008 — 2011
Associate's degree, Business Administration and Management, General
AT&T September 2006 - Present
AT&T November 1999 - September 2006
AT&T November 1980 - November 1999
Skills
Telecommunications, Ethernet, Unified Communications, UMTS, SIP, Network Design, GSM, Cisco Technologies, Telephony, Computer Network..., DSL, T1
Education
Central Texas College 1974 — 1975
Associate of Arts (AA), Office Management and Supervision
Mansfield High School 1969 — 1973
Associate's degree, Business Administration and Management, General
Heinz Field June 2013 - Present
PNC August 2005 - April 2008
Echstar April 2004 - July 2004
IBM January 2002 - February 2004
AT&T January 1998 - December 1999
Prudential Inc. January 1998 - December 1999
AT&T January 1990 - December 1997
Skills
ADABAS, COBOLII, COBOL, JCL, Oracle SQL, IMS DB/DC, IDMS, DB2, Unix, Unix Shell Scripting, C++, VSAM, TSO, SPF, WBS, PMP, Windows, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Lotus Notes, Oracle
Education
University of Pittsburgh 2011 — 2012
Master's degree, Project Management
Central State University 1976 — 1980
Bachelor of Science, Computer Science/Accounting
AT&T June 2008 - July 2010
MiSource, Inc/Modis IT November 2005 - June 2008
AFL Network Services February 2005 - November 2005
Bell Labs Lucent Technologies October 1998 - October 2001
US Army Signal Corps July 1983 - July 1992
Education
Central Texas College 1989 — 1992
N/A, Telecommunications
University of Maryland University College 1989 — 1992
N/A, Telecommunications
AT&T February 2015 - Present
Laurcat Technologies April 2005 - April 2012
Salvation Army ARC Houston,TX February 2000 - April 2004
Skills
Troubleshooting
Education
Central Texas College
AA, Applied Science
AT&T February 1999 - Present
Verizon February 1999 - Present
Skills
IP, Wireless, VoIP, GSM, LTE, Ethernet, Network Design, 3G, TCP/IP, Cisco Technologies, SIP, Unix
Education
Central Texas College 1979 — 1982
BS
U.S Army, Ft. Gorden Home of Signal Communications NCOES
Joint Base Andrews May 2006 - Present
Andrews Child Development Ctr October 1991 - May 2006
AT&T July 1968 - November 1979
Skills
Customer Service, Administrative..., Data Entry, Process Improvement, Microsoft Office, Microsoft Excel, Outlook, Telephone Skills, PowerPoint, Process Scheduler, Office Management, Administration, Microsoft Word, Access, Office Administration, Teamwork, Administrative..., Public Speaking, Research
Education
Central Texas College 1996 — 2001
Child Development Associate, Child Development
So MD Community College
yakima school district September 1997 - Present
Maple Company August 1997 - September 2007
AT&T May 1990 - February 1992
Education
Central Washington University 1985 — 1988
Business Administration and Management, General
AT&T January 2002 - Present
USA July 1991 - December 1997
Education
Central Texas College
Associate's degree
COMFORT SUITS January 2013 - Present
US Army October 2008 - April 2012
AT&T May 2012 - 2012
Skills
Customer Service, Telecommunications, Billing Systems, Computers, Organization, Product Development, Microsoft Office, Microsoft Excel, Microsoft Word, Windows 7, WINDOWS 8, Military, Military Operations, Military Experience, Accounts Payable, Management, Payroll, Schedules
Education
Central Texas College 2013 — 2015
Psychology
Home 2007 - Present
The Other Side of the Sun 2007 - 2009
One Communications 1999 - 2007
AT&T 1996 - 1999
US Navy 1992 - 1994
Skills
Sales, Customer Satisfaction, Retail, Inventory Management, Team Leadership, Management, Customer Service, Customer Experience, Information Technology, Information Technology..., Employee Training, Training Delivery, Technical Training, Business Analysis, Requirements Analysis, Policy Analysis, System Testing, User Acceptance Testing, Usability Testing, Performance Analysis, Performance Testing, Cross-functional Team..., Team Management, Customer Service..., Customer Service..., Curriculum Development, Curriculum Design, Account Management, Software Project..., Business Process..., Call Center Development, Call Center...
Education
Choice YOUniversity 2006 — 2006
Common Review Training for Managers
Choice YOUniversity 2005 — 2005
Hiring Skills
Choice YOUniversity 2005 — 2005
Stellar Service Training Series
Central Texas College 2003 — 2003
Principles of Real Estate
Achieve Global 2000 — 2000
Quality Service Skills, Instructor Certification
AT&T Communications Inc. 1998 — 1998
Stairways to Leadership
AT&T Communications Inc. 1997 — 1997
Dimensions of Leadership
AT&T Communications Inc. 1997 — 1997
Handling Difficult Customers
Naval Air Station, Meridian Mississippi 1992 — 1992
Personnel & Human Resources, Valedictorian
U.S. Navy Recruit Training Command 1992 — 1992
U.S. Navy Basic Training/Boot Camp
AT&T July 2011 - Present
AT&T August 2009 - July 2011
AT&T April 2002 - August 2009
Telcordia Technologies October 2000 - May 2001
KMC Telecom September 1998 - October 2000
Skills
Telecommunications, Business Analysis, Integration, Vendor Management, Requirements Analysis, Project Management, Business Intelligence, Call Centers, Program Management, Product Management, Data Center, Visio, Software Documentation, Team Leadership, Process Improvement, Business Process, IT Management, Cloud Computing, IT Strategy, Service Delivery
Education
Central State University 1989 — 1993
Bachelor's degree, Mass Communication/Media Studies
AT&T July 2008 - July 2010
US Navy Reserve June 2008 - June 2010
US Navy June 2004 - June 2008
Education
Central Texas College 2004 — 2008
Bachelor’s Degree, Business, Management, Marketing, and Related Support Services
ATT October 2007 - September 2013
Temple-Inland March 2007 - August 2007
Atkinson Electric December 2006 - March 2007
Sprint November 1978 - December 2006
Education
Central Texas College
Associate's Degree, Criminal Justice/Police Science
Central Texas College
Associate's Degree, Business Administration and Management, General
ESP Inc 2008 - Present
US Federal Government February 2006 - February 2008
AT&T January 2004 - February 2006
Skills
Software Engineering, Unix Operating Systems, MCITP, Applications, Linux System..., Red Hat Linux, HP-UX, Information Technology, Healthcare Information..., VMware Infrastructure, VMware ESX, CDP, SunOS, Microsoft SQL Server, Security+, Networking, CompTIA A+ Certification, CompTIA Network+...
Education
Central Texas College 2005 — 2007
Associate of Science (AS), Computer Software Engineering
University of Maryland University College 2000 — 2002
Computer Software Engineering
Comcast Corporation January 2010 - Present
AT&T December 2003 - December 2009
T-Mobile August 2000 - November 2003
T-Mobile January 2000 - August 2000
Education
Central Washington University
University of Washington