AT&T Company
AT&T List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at AT&T. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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82,295 AT&T employees in database. Find out everything there's to know about AT&T employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
AT&T Employees
Wells Fargo November 2013 - February 2015
Veterinary hospital June 2009 - June 2013
AT&T May 2012 - August 2012
Skills
Microsoft Word, PowerPoint, Microsoft Office, Microsoft Excel, Finance, Calendar Planning, Schedule Planning, Meeting Planning, Phone Coverage, Office Administration, Administrative..., Administration, Teller Operations, Sales, Retail Banking, Customer Service, Leadership, Training, Telephone Skills, Research, Mobile Devices, Retail Sales, Veterinary Medicine
Education
City College of San Francisco 2012 — 2015
Associate's Degree, Computer Systems Networking, 3.5
Mission San Jose high school 2006 — 2010
High school diploma
Comcast Business October 2014 - Present
AT&T September 2010 - October 2014
Archdiocese of Chicago Liturgy Training Publications June 2008 - August 2009
Vivid Seat LTD June 2008 - August 2009
Katz Law Offices LTD September 2006 - February 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Account Management, Cold Calling, Customer Experience, Customer Satisfaction, Direct Sales, Sales, Sales Operations, Sales Process, Solution Selling, Telecommunications, Wireless
Education
City Colleges of Chicago-Harold Washington College
Truman College
General Education
Lucasfilm July 2010 - Present
SAG-AFTRA November 2002 - Present
San Francisco Stunt Association November 1995 - Present
AT&T June 1979 - May 2010
Skills
Television, Troubleshooting, Networking, Martial Arts, Video Production, Video, Visio, Film, SQL, Strategic Planning, Databases, Disaster Recovery, Analysis, Management, Commercials, Photography, Project Management, Security, Microsoft Office, Film Production, Public Speaking, Entertainment, Change Management, Project Planning, Business Analysis, Leadership, Integration, Scripting, Process Improvement, Software Documentation, Feature Films, Telecommunications, Editing, Team Leadership, Program Management, Software Project..., Vendor Management, Customer Service, Windows, Product Management, Unix, Team Building
Education
City College of San Francisco 1978 — 1981
Computer Science
Bellcore 1984 — 1984
Telecommucations
Skyline College 1984 — 1985
Telecommucations Technology
Nor Cal Law Enforcement Academy 2010 — 2011
Law Enforcement/Security
Sifu Jack Louie's Tai Chi 2010 — 2012
Quong Ping Tai Chi
Navarro's Muay Thai Academy 1990 — 2008
Muay Thai
Rick Seaman's Stunt Driving School 2007 — 2007
Stunt Driving
Sifu Wilson Ng's Gung Fu School 1997 — 2001
Hung Ga, Chin Na, Eagle Claw, Praying Mantis
Master Toddy's Muay Thai 1993 — 1996
Muay Thai
Chau Gah Kung Fu School 1993 — 1995
Buk Sing Choy Li Fut Kung Fu
Machinery Marketing International May 2013 - September 2014
Caterpillar Inc. August 2013 - December 2013
TruGreen LandCare April 2011 - July 2011
EOS CCA January 2010 - September 2010
AT&T October 2007 - January 2008
21st Century Mortgage Bankers June 2005 - May 2006
Skills
Leadership, Finance, Sales, Microsoft Excel, Public Speaking, Negotiation
Education
University of Illinois at Chicago 2012 — 2014
B.S., Finance, Cum Laude
City Colleges of Chicago-Richard J Daley College 2007 — 2009
A.A., Business Administration
AT&T 2007 - Present
AT&T 2000 - 2007
Skills
Contract Negotiation, Microsoft Office, Negotiation, Business Analysis, Project Management, Strategic Planning, Network Design, Cisco Technologies, International Sales, Sales Operations, Marketing Communications, Computer Science, Middle Eastern Studies, Networking
Education
Pace University 2004 — 2006
Associate's degree, Telecommunication & Network
University of Tehran
Bachelor of Science (BS), Law
City College of San Francisco 2003 — 2005
No Degree, Cisco CCNA & CCNP
Islamic Azad University 1989 — 1991
Master's degree, Near and Middle Eastern Studies
Laney College 2001 — 2003
Computer Science
Mission College 2003 — 2004
No Degree, Computer Science
AT&T January 2000 - Present
Julie's Aircraft Service Inc September 1998 - September 1999
Rossi Aircraft Inc September 1996 - August 1998
Skills
Hardware, Testing, Test Equipment, Software Installation, Software Documentation, Maintenance
Education
Heald Institute of Technology 2001 — 2001
CCNA Program
College of San Mateo 1993 — 1995
G.R.O.L License, Electronics/Avionics
CCSF - Aircraft Maintenance Program 1991 — 1993
A&P Certificate, Aircraft Maintenance
City College of San Francisco 1989 — 1991
General Education
AT&T June 2009 - October 2013
CareerBuilder.com September 2007 - September 2008
United Airlines March 2000 - January 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Budgets, Leadership, Management, Sales, Program Management, Sales Operations, Time Management, Selling, Policy, Sales Process, Team Leadership, Account Management, Negotiation, Customer Satisfaction
Education
University of Wisconsin-Whitewater 2015 — 2016
Master of Business Administration (MBA) Canidate, Finance
University of Wisconsin-Whitewater 2014 — 2015
Bachelor of Business Administration (BBA), Management Major, Summa Cum Laude
City Colleges of Chicago-Harry S Truman College 2013 — 2014
Associate's degree, Marketing/Marketing Management, General, High Honors
University of Minnesota-Twin Cities 1998 — 2000
AT&T November 2000 - Present
Harold washington college 2015 - 2015
Skills
Customer Service, Leadership, Sales, Management, Account Management, Customer Experience, Customer Satisfaction, Team Leadership, Telecommunications, Training
Education
City Colleges of Chicago-Harold Washington College 2014 — 2016
City Colleges of Chicago-Harold Washington College 2014 — 2016
Associate of Arts and Sciences (A.A.S.), Business/Managerial Economics
JCPenney September 2015 - Present
AT&T September 2014 - August 2015
Comcast Cable July 2012 - February 2014
Starbucks September 2005 - June 2012
Skills
Customer Service, Customer Satisfaction, Time Management, Retail Sales, Cashiering, Data Entry, Store Management, Customer Retention, Management, Retail, Customer Experience, Direct Sales, Leadership, Team Leadership, Teamwork, Telecommunications, Training, Sales
Education
American InterContinental University 2015 — 2017
Still Obtaining, Business Administration and Management, General
City Colleges of Chicago-Harold Washington College
AT&T July 2001 - Present
Banco Granahorrar S.A. July 1992 - March 2001
Skills
Customer Service, Sales, Customer Experience, Call Centers, Customer Satisfaction, Customer Retention, VoIP, Microsoft Word, PowerPoint, Microsoft Excel
Education
City College of San Francisco 2000 — 2005
ESL - English as a Second Language
Corporacion Universitaria Autonoma de Occidente 1996 — 1999
Marketing Communication
Centro Colombiano de Estudios Profesionales 1993 — 1994
Businnes and Administration
Colegio Liceo Juan XXIII 1986 — 1992
High School Diploma
Self May 2014 - Present
First Data Corporation July 2009 - May 2014
Self April 1996 - July 2009
CA Technologies 1987 - 1996
Wells Fargo September 1985 - September 1987
AT&T March 1981 - September 1985
Skills
Unix, JCL, MVS, z/OS, Security, CLIST, CICS, Mainframe, Operating Systems, COBOL, ISPF, OS/390, TSO, JES2, IBM Mainframe, VSAM, IMS DB/DC, Syncsort, SDLC, Data Center, IBM Utilities, Incident Management, Visio, Production Support, Disaster Recovery, Requirements Gathering, Requirements Analysis
Education
City College of San Francisco 1979 — 1980
Information Technology
University of North Texas 1975 — 1976
Music Education
The University of Texas at Austin 1972 — 1975
Music Education & Business, Dean's List
AT&T Mobility August 1988 - Present
AT&T April 2000 - June 2013
Ameritech, Inc 1994 - 2000
Illinois Bell Telephone Company 1988 - 1994
Stan Garfield & Associates, Inc. 1984 - 1988
Skills
Telecommunications, System Administration, Computer Network..., Oracle SUN Solaris 10, Network Operations, IT Operations, Unix Administration, Unix Shell Scripting, ColdFusion, Web Applications, Computer Security, Programming, Shell editor vi, Korn..., Unix Security, MySQL and Oracle..., Solaris DiskSuite, Veritas Netbackup..., Red Hat Linux Server..., Unix, Operating Systems, Perl, Networking, Shell Scripting, Ethernet, Technical Support, Cisco Technologies, Cloud Computing, DSL, DWDM, Fiber Optics, LAN-WAN, MySQL, Storage, TCP/IP, Software Development, Telephony, Vendor Management
Education
City Colleges of Chicago-Olive-Harvey College 1998 — 2000
System, Networking, and LAN/WAN Management/Manager
City Colleges of Chicago-Olive-Harvey College 1988 — 1990
Electrical, Electronic and Communications Engineering Technology/Technician
University of Illinois at Chicago 1982 — 1983
Liberal Arts and Sciences/Liberal Studies
Pacific Gas and Electric Company November 2014 - Present
Pacific Gas and Electric Company March 2013 - Present
KMH CONSULTING April 2005 - August 2012
Global Equity Organization November 2011 - February 2012
AT&T December 2010 - August 2011
Equity Administration Solutions, Inc. April 2007 - May 2010
S. L. State & Associates LLC April 2004 - May 2007
Chevron June 2002 - June 2004
AirTouch April 1994 - June 2000
Skills
Critical Thinking, Program Management, Customer Interaction, Leadership, Start-ups, Project Management, Marketing Communications, Business Development, Management, Telecommunications, Management Consulting, Team Building, Strategic Partnerships, Mergers & Acquisitions, Project Planning, Public Relations, Strategy, Vendor Management, Market Research, Change Management, Product Marketing, SaaS, Enterprise Software, Business Analysis, CRM, Consulting, Product Management, Strategic Planning, Salesforce.com, Business Strategy, Cross-functional Team...
Education
City College of San Francisco
Criminology
AT&T December 2014 - Present
AT&T March 2009 - December 2014
AT&T California 2000 - 2009
SBC California 1998 - 2000
Pacific Bell 1996 - 1998
Skills
Six Sigma, Cross-functional Team..., Process Improvement, Quality Management, Quality Assurance, Vendor Management, Process Engineering, Software Documentation, Computer Network..., PMP, Troubleshooting, Telecommunications, Project Planning, Wireless, Project Management, Call Centers, Program Management, VoIP, Team Building, IP, Business Process..., Business Analysis, Team Leadership
Education
Golden Gate University 1998 — 2000
MSTM, Telecommunications Management
Cal State University Los Angeles 1981 — 1985
BA, English
Citrus College 1969 — 1973
AA, Liberal Arts
AT&T April 1998 - Present
First Extended Service Corp July 1997 - March 1998
Hewitt Associates March 1990 - May 1991
Skills
Penetration Testing, Application Security, PCI DSS, Web Inspect Enterprise, Fortify Software AWB..., Web Application Security, Ethical Hacking, JSP, OWASP, Security Assessments, Web Services, J2EE, Threat Modelling, Information Security, SDLC, Java, Software Development, Requirements Analysis, SQL, Databases, Agile Methodologies, Vulnerability Assessment, Enterprise Architecture
Education
Southern Methodist University 2007 — 2010
M.S, Security Engineering
University Of Phoenix - Dallas Campus 2004 — 2006
M.B.A, Business
DePaul University 1988 — 1990
B.S, Computer Science
City Colleges of Chicago-Harry S Truman College 1985 — 1988
General Courses
AT&T June 2000 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Teaching, HTML, Budgets, Strategic Planning
Education
City Colleges of Chicago-Harry S Truman College 2000 — 2002
Associate's degree, Business/Commerce, General
1Shot. 1Still. Productions, LLC September 2013 - Present
AT&T July 2013 - Present
Samsung Telecommunications America April 2014 - November 2014
Sprint May 2012 - July 2013
Bob Evans January 2007 - May 2012
Goggin Ice Arena November 1998 - April 2006
Skills
Final Cut Pro, Digital Photography, Photoshop, Illustrator, Avid Media Composer, Nikon, Wireless, Customer Service, TV News Production, Videography, Photography, Film, Microsoft Word, PowerPoint, Adobe Premier Pro, DJI Phantom 2, Sales
Education
Cincinnati State Technical and Community College 2010 — 2013
Associate of Arts (A.A.), Cinematography and Film/Video Production, 3.02
Independent Associate Pre-Paid Legal Services Inc. & Identity Theft Shield 2015 - Present
AT&T January 2012 - Present
AT&T August 1986 - January 2012
Skills
Telecommunications, Managed Services
Education
City Colleges of Chicago-Richard J Daley College
Youth Leadership Institute February 2011 - Present
salesforce.com 2007 - 2008
Ingenio 2002 - 2006
Ofoto 2001 - 2002
San Francisco Chronicle 1999 - 2000
Calyx & Corolla 1998 - 1999
AT&T 1995 - 1996
Skills
Nonprofits, Training, Event Planning, Coaching, Social Networking, Youth Mentoring, Microsoft Office, Administrative..., Microsoft Excel, Onboarding, New Hire Orientations, Event Management, PowerPoint, Cultural Diversity, HR Policies, Administrative Work, Interviewing Skills, Leadership Development, Accounting, Workshop Facilitation, Organizational..., Office Management, Employee Relations, Public Speaking, Outlook, Human Resources, Higher Education, Conflict Resolution, Team Building, Non-profit..., Community Service, Resume Writing, HRIS Database Management, Public Relations, Editing, Philanthropy, Training Delivery, Social Media, Career Counseling, Facebook, Benefits Administration, Community Engagement, Youth Leadership, Data Analysis, Research, Youth Development, Data Entry, Staff Development, QuickBooks, Invoicing
Education
California State University-Chico 2014 — 2016
Bachelor's degree, Sociology
City College of San Francisco 2011 — 2014
Certificate of Achievement, Microcomputer Accounting
City College of San Francisco 2011 — 2013
Associate of Science (AS), Social Sciences
ZimCode October 2012 - October 2014
Superior Plumbing and Fire Protection July 2011 - August 2011
AT&T June 2008 - August 2008
Associated Students Council July 2004 - June 2006
Associated Students Council April 2004 - June 2004
Skills
Ruby on Rails, Java, jQuery, C++, CSS, JavaScript, Spanish, MySQL, OCI, Mac OS X, Linux, Windows Server 2003, Windows, Ruby, XML, PHP, OS X, Web Applications, HTML, OOP, Unix, Programming, Networking, Databases, Git, Web Development, SQL
Education
San Francisco State University 2007 — 2009
Bachelors of Science, Computer Science
City College of San Francisco 1993 — 2006
Associates of Arts, General Education
The Hewlett Packard August 2008 - September 2014
EDS February 2003 - July 2008
Bank of America October 1999 - January 2003
Bear Stearns June 1991 - October 1999
AT&T 1990 - 1991
Skills
Telecommunications, Business Analysis, Requirements Analysis, IT Service Management, IT Strategy, Project Management, Process Improvement, Integration, Change Management, Coaching, Cross-functional Team..., Inventory Management, Program Management, Lead Generation, Budgets, Public Speaking, Team Building, Team Leadership, Management, Business Process, Vendor Management, Customer Service, Leadership, Project Planning, Strategic Planning, Professional Services, Employee Relations, Sales Enablement, Training, Analytics, Microsoft Office, ITIL, Healthcare
Education
City College of San Francisco
Labor Law
COLDWELL BANKER RESIDENTIAL REAL ESTATE October 2003 - Present
Centel Media September 2013 - December 2013
State of Illinois Workers Compensation June 2013 - August 2013
Premier Kutz November 2008 - January 2013
AT&T July 2000 - January 2012
Skills
Buyer Representation, Investment Properties, Residential Homes, Investors, Sellers, Single Family Homes, REO, Short Sales, Condos, Relocation, Townhomes, Real Estate Development, Referrals, Real Estate Transactions, Property Management, Legal Writing, Legal Research, Litigation, Civil Litigation
Education
south university 2013 — 2014
Bachelor's Degree, Legal Studies, General, 3.0
College of DuPage 2012 — 2013
Legal Assistant/Paralegal, 3.0
South University 2010 — 2013
Associate of Science (AS), Paralegal Studies, 3.0
City Colleges of Chicago-Olive-Harvey College 2003 — 2003
Licensed Real Estate Broker, Real Estate
olive harvey college 1998 — 2000
Electrical, Electronic and Communications Engineering Technology/Technician
DeVry University 1997 — 1998
Industrial Electronics Technology/Technician
Waypoint Homes January 2015 - Present
Starbucks December 2001 - August 2015
Waypoint Homes February 2013 - December 2014
AT&T August 2012 - October 2012
Ian shop March 2008 - October 2009
Skills
Customer Service, Coordination, People Skills, Management, Training, Recruiting, Public Speaking, PowerPoint, Leadership, Microsoft Excel, Customer Satisfaction, Sales, Sales Operations, Microsoft Office, Microsoft Word, Real Estate, Social Media
Education
North Seattle Community College 2009 — 2009
West Valley College 2002 — 2004
City College of San Francisco
Real Estate Program
Stoneologys September 2009 - Present
AT&T February 1998 - 2008
AT&T 1998 - 2002
Bust It Productions 1989 - 1991
Skills
Motivational Speaking, Public Speaking, Social Networking, Social Media Marketing, Marketing, Coaching
Education
San Francisco State University 1986 — 1989
BA course of study, Broadcast Communications
City College of San Francisco 1984 — 1986
AA, Liberal Arts
AT&T January 2012 - Present
Columbia College Chicago March 2014 - March 2014
YMCA of Metropolitan Chicago May 2011 - November 2012
Skills
Leadership, Management, Customer Service, Networking, Teamwork, Photography, Merchandising, Fundraising, Nonprofits, Public Speaking, Volunteer Management, Fashion business, Marketing, Retail Sales, Bartending, Creative Director
Education
Columbia College Chicago 2011 — 2015
Bachelor's Degree, Fashion Business/Marketing, A
City Colleges of Chicago-Harold Washington College 2010 — 2011
Associate's Degree, Business, Management, Marketing, and Related Support Services, A
AT&T 2001 - 2008
Skills
Project Management, Integration, Leadership, Process Improvement, SDLC, Software Project..., Sales, Business Analysis, Team Building, Visio, SaaS
Education
City College of San Francisco 2007 — 2012
Department of Motor Vehicle September 2009 - Present
California Department of Motor Vehicle September 2009 - Present
Acupath Laboratories October 2008 - May 2009
Wells Fargo Auto Finance June 2006 - December 2007
The Gap, Inc./Express/Banana Republic/ZARA/United Colours of Benetton July 1998 - May 2006
Bank of America February 1999 - February 2000
AT&T February 1999 - January 2000
Skills
Banking, Employee Relations, Kitchen, Languages, Public Relations, Customer Relations, Problem Solving, Teamwork, Team Leadership, Event Planning
Education
Citrus College 1995 — 1998
Music Performance, General
Howard Brown Health Center January 2011 - October 2011
Rent Smart Chicago/Smart Property USA January 2010 - November 2010
AT&T June 2004 - September 2006
Education
City University of New York-Herbert H. Lehman College 2015 — 2017
Bachelor's Degree, Health Service Administration
City Colleges of Chicago-Harold Washington College
Biology
Columbia College Chicago 2008 — 2009
Liberal Arts
The Art Institute of New York City 2006 — 2007
Video Production
Pinedale High School
Diploma, General
Clyde & Co LLP October 2010 - Present
Holland & Knight LLP June 2005 - November 2008
MHN May 2004 - June 2005
Gibson, Dunn & Crutcher LLP September 1998 - February 2002
AT&T February 1996 - August 1998
Skills
Customer Service, Event Planning, Meeting Scheduling, Calendaring, Telephone Reception, Concierge Services, Microsoft Word, Microsoft Office, PowerPoint, Administration, Administrative..., Community Outreach, Fax, Filing, Fundraising, Invoicing, Microsoft Excel, Nonprofits, Office Administration, Process Scheduler, Public Speaking, Receptionist Duties, Social Media
Education
City College of San Francisco
Pending, Music / Business Management
Patten University
Women's Ministry
Cogent Communications February 2013 - August 2013
AT&T June 2011 - February 2013
Skills
Solution Selling, Managed Services, Wireless, Direct Sales, VoIP, Account Management, Unified Communications, Call Centers, Sales Management, Salesforce.com, Sales Operations, Sales, Product Management, Mobile Devices, SaaS, Sales Process, Lead Generation, Networking, Enterprise Software, Business Development, Strategic Partnerships, Strategy, Cold Calling, Consulting, Team Leadership, Leadership
Education
University of Illinois at Chicago
Bachelor of Arts (BA), Business Administration and Management, General
City Colleges of Chicago-Harold Washington College
Envoy(American Eagle) April 2015 - Present
Envoy (American Airlines) November 2014 - Present
Macy's August 2014 - January 2015
Macys May 2014 - July 2014
Macy's November 2012 - May 2014
2010, United States Census April 2010 - August 2010
AT&T July 1974 - December 2005
ATT companies Ma Bell January 2000 - January 2005
Skills
MS BERN'S SWEETS, OWNER, Customer Service, Interviews, Strategic Planning, Microsoft Word, Microsoft Office, Sales, Account Management, Social Networking, Leadership, Event Planning, Training, Negotiation, Microsoft Excel, Outlook, PowerPoint, Sales Management, Public Speaking, Management, Team Building, Marketing, Fundraising, Employee Relations, Direct Sales, Advertising, Budgets, Coaching, Contract Negotiation, Retail, Telecommunications, Merchandising
Education
CALUMET HIGH SCHOOL 1970 — 1974
Business
Calumet High School 1970 — 1974
High School Diploma, Business
City Colleges of Chicago-Kennedy-King College
Business Administration and Management, General
Calumet high school
Hugh school diploma, Business
AT&T October 2013 - Present
Carlitotron Films November 2006 - Present
Redux January 2011 - September 2013
Sega of America, Inc. October 2012 - December 2012
Tobi.com July 2012 - September 2012
Tobi.com April 2012 - July 2012
Sega of America, Inc. February 2012 - April 2012
Target July 2010 - February 2012
Apple Retail August 2008 - December 2009
California Pacific Medical Center July 2005 - October 2006
Skills
Quality Assurance, Marketing, Video Games, Video, Digital Media, Xbox 360, PS3, Testing, Sales, Customer Service, Microsoft Word
Education
City College of San Francisco 2004 — 2011
AA, Communications
City College of San Francisco
Communication Studies
South San Francisco High School
AT&T February 2004 - July 2009
AT&T June 2003 - February 2004
AT&T February 2001 - June 2003
AT&T November 2000 - February 2001
AT&T May 2000 - November 2000
AT&T February 2000 - May 2000
AT&T January 1989 - January 2000
AT&T May 1987 - January 1989
Skills
Telecommunications, Problem Solving, Call Center, Sales Support, Customer Satisfaction, Billing, Customer Service, Budgets, Managed Services, Team Leadership, Call Centers, Project Management, Management, VoIP, Invoicing, Strategy, Training, Sales Operations, CRM, Cross-functional Team..., Leadership, Negotiation, Sales Management, Wireless
Education
City College of San Francisco
Associate In Arts
University of San Francisco
Bachelor Of Science, Organizational Behavior
City and County of San Francisco June 2013 - Present
FDR Democratic Club of San Francisco April 2012 - Present
san francsico city 2008 - Present
Communication Workers of America January 1980 - December 2004
AT&T November 1979 - December 2004
Skills
Photography, Event Planning, Fundraising, Strategic Planning, Training, Public Speaking, Government, Research, Non-profits, Community Outreach, Community Development, Event Management, Editing, Grant Writing, Grants, Leadership, Leadership Development, Microsoft Office, Nonprofits, Organizational..., Policy, Policy Analysis, Program Development
Education
City College of San Francisco 1993 — 1997
AA Labor Studies, Labor Studies
City College of San Francisco 1981 — 1986
AA, labor studies
CCSF Contract Monitoring Division July 2012 - Present
CCSF Human Rights Commission October 2011 - July 2012
AT&T October 1998 - November 2009
Pacific Bell June 1979 - October 1998
Skills
Customer Service, Administrative..., Data Entry, Telecommunications, Fax, Event Planning, Office Administration, Office Management, Spreadsheets, Office Equipment, Outlook, Confidentiality, 10 Key, Filing, Travel Arrangements, File Management, Clerical Skills, Administrative..., Call Centers, Payroll, Telephone Skills, Community Outreach
Education
City College of San Francisco 1976 — 1977
General Studies
Century 21 M&M and Associates January 2010 - Present
Century 21 M&M and Associates January 2010 - Present
AT&T November 2007 - August 2008
Wells Fargo July 2005 - November 2007
Skills
REO, SFR, e-PRO, Income Properties, Listings, Buyer Representation, 1031 Exchanges, Townhomes
Education
City College of San Francisco
City College of San Francisco
Radio Broadcasting and Real Estate
AT&T 2012 - 2012
Bally Total Fitness March 2004 - March 2005
Skills
Highly detail oriented, Always Punctual, Positive Team Player, Goal Oriented, Highly motivated..., Team Leadership, World Class Customer..., Sales Operations, Customer Service
Education
Citrus College 2013 — 2015
Citrus College
Associate's Degree, Psychology
AT&T October 2012 - Present
Market Source May 2012 - September 2012
T-Mobile July 2007 - April 2008
Skills
Account Management, Solution Selling, Direct Sales, Cold Calling, Sales Operations, Sales Process, Channel, Territory Management, Product Training, Sales, Lead Generation, Employee Relations, Building Relationships, Relationship Marketing, Customer Retention, Sales Presentations
Education
City College of San Francisco 2002 — 2003
George Washing High School
Arbonne International October 2004 - September 2012
University of California, San Francisco November 2006 - March 2008
PAX Programs Inc. May 2005 - August 2006
SoleXpression May 2000 - December 2004
Landmark Education December 1999 - April 2002
Landmark Education 1992 - 2000
Landmark Education December 1995 - April 1997
AT&T January 1989 - June 1991
Skills
Customer Service, Administrative..., Non-profits, Team Building, Public Speaking, Event Planning, Social Networking, Small Business, Fundraising, Newsletters, Research, Event Management, Leadership Development, Social Media, Coaching, Editing, Public Relations, Outlook, Sales, Social Media Marketing, Training, Management, Blogging, Nonprofits
Education
City College of San Francisco 1997 — 2007
Associate of Art, Graphic Communications
Heald College 1985 — 1986
Diploma, Career Data Processing
Apple August 2015 - Present
AT&T August 2013 - August 2015
Quiksilver June 2011 - July 2013
Rockridge Kids May 2010 - June 2011
Paramount Pictures July 2009 - July 2010
Alfa Tech Cambridge Group June 2008 - June 2009
Alfa Tech Cambridge Group 2008 - 2009
Quiksilver September 2006 - June 2008
Healing Light Massage January 2005 - January 2008
Body Therapy Center/Massage Therapy Center 2006 - 2006
Skills
Customer Service, Leadership, Microsoft Office, Microsoft Word, Microsoft Excel, Office Management, Office Administration, Retail, Retail Managment
Education
City College of San Francisco 2007 — 2007
Body Therapy Center 2004 — 2007
Massage Therapist, Massage Therapy, Acupressure
AT&T February 2014 - Present
Allstate October 2012 - February 2014
Allstate Insurance April 2011 - February 2014
Allstate Insurance Company January 2009 - May 2011
Allstate March 2007 - January 2009
Allstate Insurance Company March 2007 - June 2008
Transnational Bankcard August 2006 - March 2007
Skills
Analysis, Insurance, Sales, Customer Service, Financial Analysis, Account Management, Microsoft Excel, Project Management, PowerPoint, Access, Social Networking, Outlook, Microsoft Word, Microsoft Office, Sales Process, Process Improvement, Management, Market Research, Public Speaking, Marketing, Property & Casualty..., P&C Insurance, Cross-functional Team..., Analytics, E-commerce, Web Analytics, Call Centers
Education
City Colleges of Chicago-Harry S Truman College 2011 — 2011
Continuing Education, Web Page, Digital/Multimedia and Information Resources Design
University of Phoenix 2008 — 2011
MBA, Business Administration
University of Missouri-Columbia 2001 — 2005
Bachelor of Science, Consumer Economics
AT&T July 2013 - Present
Self-employed April 2011 - July 2013
Precise Printing and Mailing January 2007 - April 2009
Now Electronics February 2004 - December 2006
Skills
Cisco Networking, Network Security, Home Networking, Wireless Networking, Network Administration
Education
City College of San Francisco 2010 — 2014
Certificates, Network and System Administration/Administrator
Institut supérieur des études technologiques de Radès 1996 — 1999
Bachelor's degree, Civil Engineering Technology/Technician
Bank of America rscVerizon WirelessDecember 2013 - Present
AT&T Mobility August 2004 - December 2010
AT&T August 2004 - December 2010
Saab Automobile AB January 2000 - January 2004
Marin Mazda Subaru September 1999 - January 2000
Thrifty car rental March 1999 - September 1999
Dollar rent-a-car March 1997 - March 1999
Dollar Thrifty Automotive Group January 1997 - January 1999
Alamo rent-a-car March 1993 - June 1997
Esprit De Corp January 1981 - January 1984
Skills
conversational French, Spanish
Education
School of hard knocks 1987 — 1992
Black belt, Stand up comedy
City College of San Francisco 1981 — 1983
George Washington high school
Hilltop Home February 2014 - Present
Southern Respiratory September 2008 - December 2012
Rotech Healthcare Inc. July 2007 - June 2008
Barnes Healthcare OptionCare November 2006 - July 2007
Praxair Healthcare Services August 2005 - November 2006
Barnes Healthcare OptionCare February 2002 - August 2005
Apria Healthcare May 2000 - February 2002
Cameron Memorial Community Hospital 1992 - 2000
AT&T 1967 - 1987
Skills
Healthcare, Managed Care, HIPAA, Hospitals, Clinical Research, Medicare, Home Care, Critical Care, Healthcare Management, Medical Devices, Healthcare Industry, Respiratory Care, Acute Care
Education
City College of San Francisco
Business
Kankakee Community College
Respiratory Therapy
Paulding High School
Rutgers University
Marketing
AT&T August 2013 - Present
Eagle Rock Fulfillment January 2013 - July 2013
UBM TechWeb July 2012 - October 2012
Book Healthcare December 2011 - March 2012
Oce August 2008 - June 2009
Rohnert Park Police Investigations Unit January 2007 - May 2007
Skills
Salesforce.com, Marketing, Online Marketing, B2B, Team Leadership, Business Development, Cold Calling
Education
Sonoma State University 2003 — 2007
BA, Criminal Justice
City College of San Francisco 2010 — 2011
Fire Science
XO Communications 2006 - Present
AT&T July 1978 - December 2001
SBC Communications June 1989 - June 1991
Skills
T1 Testing and turn up...., Cisco, adtran, tasman..., Customer Service, Wireless, VoIP, Troubleshooting, Training, Telecommunications, Managed Services, IP, Call Centers, Networking, Routers, Cisco Technologies, Ethernet, T1, WAN, Windows, LAN-WAN, Technical Support
Education
Telesis Management School 1989 — 1991
Job specific training, Business Administration and Management, General, Job specific training only.
Citrus College 1983 — 1985
Associate's degree, Computer and Information Sciences and Support Services, 3.8
Cooks Collision March 2015 - Present
ComposurE December 1999 - Present
ONS Ent./Dubb sound. February 1993 - Present
Kasa Indian Eatery May 2014 - December 2014
FedEx Ground November 2011 - January 2014
Verizon Wireless January 2010 - January 2011
AT&T July 2007 - March 2010
RAS Management January 2005 - January 2007
Auto-Chlor Systems January 2003 - January 2005
Mobile Systems Wireless January 1999 - January 2002
Skills
Telecommunications, Sales, Management, Troubleshooting, Customer Service, B2B, Wireless, Customer Experience, Customer Satisfaction, Customer Retention, Direct Sales, Operations Management, Team Leadership, Team Building, Retail, Training, Product Management, Coaching, Product Marketing, Mobile Devices, Account Management, Sales Management, Sales Process, Solution Selling, Marketing, Leadership, Salesforce.com, Cold Calling, CRM, Sales Operations, Inventory Management, Sales Presentations, Teamwork, Outlook, Microsoft Office, Microsoft Excel
Education
Wyotech 2006 — 2007
Automotive, Automotive Tech.
City College of San Francisco 2002 — 2004
General, English, Economics, Music, History
El Camino High school 1999 — 2002
General Education
Nike March 2013 - Present
At&t 2010 - 2012
Jamba Juice May 2008 - January 2011
Education
City College of San Francisco 2006 — 2009
Associate's degree, Undeclared
AT&T October 2003 - Present
AT&T January 2000 - September 2003
IBEW Local 11 January 1999 - January 2000
Communications Systems Services January 1996 - December 1998
Skills
Cisco Certified, A+ Certified, LTE, GSM, CDMA, Microsoft Office, FCC License, Video, IPTV, RF, Transmission, Network Design, Routers, Fiber Optics, Wireless Networking, Broadband, IP, Switches, Optical Fiber, Ethernet, Networking, WAN, Radio, Telecommunications, CCNA, TCP/IP, LAN-WAN, Cisco Technologies, Troubleshooting, DWDM, Cabling, Broadcast, Antennas, Network Engineering, Computer Network..., Wireless, Routing, Telephony, MapInfo, QoS, ISDN, 3G, UMTS, Cellular Communications, RF Engineering, GPRS, Microwave, Network Architecture, DSL, Cisco Routers
Education
California State University-Los Angeles 2001 — 2002
Cisco Certified Network Design Proffesional, Computer Systems Networking and Telecommunications
Citrus College 1996 — 1998
Electronics Technician, Electrical, Electronic and Communications Engineering Technology/Technician
The Gladstone Institutes August 2015 - Present
AT&T September 2007 - 2012
US Navy April 2002 - May 2007
McCrery Electric July 2000 - April 2002
Vantage Electric May 1998 - June 2000
Skills
Troubleshooting, Computer Hardware, Windows, Telecommunications, VoIP, Wireless, Networking, DNS, TCP/IP, Windows 7, Customer Service, Electronics, Electricians, Microsoft Excel, Sales Management, UHF, Cat5, Basic DNA extration, micropipetting
Education
City College of San Francisco 2013 — 2016
Associate's degree, Radiology Technition
West Mesa High School 1993 — 1997
Javaji October 2011 - Present
Cingular Wireless 2007 - November 2011
AT&T 2000 - 2007
Pac Bell Wireless 1999 - 2000
Education
City College of San Francisco 1973 — 1977
AS
PG&E May 2012 - September 2014
Bridgelux, Inc. October 2009 - May 2012
Novartis October 2008 - May 2009
AT&T January 1979 - May 2008
Skills
Customer Service, Microsoft Word, Employee Relations, Human Resources, Microsoft Excel, Calendaring, PowerPoint, Onboarding, SAP HR, Travel logistics, Concur Expense, Travel Arrangements, Teamwork, Business Travel, Travel Planning, SharePoint2007, Microsoft Office2010, Lotus Notes, SRM, Visio, Timekeeping, Payroll, HRIS, Telecommunications, Utilities Industry, Manufacturing, Meeting Scheduling, Handle Confidential..., Coordinate Meetings, Catering, Executive Support, Executive..., Receptionist Duties, Front Office, Procurement, Clerical Skills, Multi Tasking, Highly detail oriented, Proactive self-starter, Flexible to Change, Remaining calm in a..., Organization &..., Work Well Independently, Peer Relationships, Research, Data Analysis, Data Entry, Empower, Oasis, Mortgage Banking
Education
City College of San Francisco 1986 — 1987
Real Estate Business
Ted Baker November 2014 - Present
Ted Baker May 2010 - October 2014
AT&T 2007 - 2010
Saks Fifth Avenue 2004 - 2007
Banana Repulic 2003 - 2004
Skills
Microsoft Excel, Management, Microsoft Word, Microsoft Office, Research, PowerPoint, Sales, Leadership, Training, Photoshop, English, Process Improvement, Windows
Education
New College of California 2004 — 2005
Bachelor's degree, Humanities/Humanistic Studies
City College of San Francisco 1999 — 2003
General Studies
Tristar Distribution Group, LLC June 2006 - Present
Cymbal Corporation April 2004 - September 2005
Pitney Bowes Management Services/Chevron Texaco April 2003 - April 2004
AT&T November 1998 - June 2001
AT&T November 1998 - June 2001
McKesson Corporation April 1994 - October 1998
Skills
Program Management, Quality Assurance, Project Management, Strategy, Integration, Business Process..., Business Process, Training, Analysis, Software Documentation, Leadership
Education
City College of San Francisco
AA
Golden Gate University
BS
AT&T February 2009 - December 2014
Coyne College February 2008 - October 2011
Skills
Higher Education, Student Affairs, Admissions, Career Counseling, Resume Writing, Career Development, Enrollment Management, Interviews, Training, Recruiting, Leadership Development, College Recruiting, Coaching, Leadership, Team Building, Microsoft Office, Microsoft Excel, Management, Sales, Customer Service, PowerPoint, Applicant Tracking...
Education
City Colleges of Chicago-Olive-Harvey College 1994 — 1996
Associate's degree, Telecommunications Management
AT&T December 2013 - Present
AT&T June 1986 - December 2013
Skills
Telecommunications, MPLS, Computer Network..., Frame Relay, WAN, Cisco Technologies, Wireless, BGP, VoIP, Routers, Switches, OSPF, Ethernet, Juniper, Routing, Cisco IOS, VPN, MPLS VPN, TCP/IP, EIGRP, 3G, 4G, LTE, Mobility Network
Education
City College of San Francisco 1971 — 1972
Mt. Diablo Adult Education
Delgado Community College January 2015 - Present
AT&T September 2014 - January 2015
Catholic Charities Archdiocese of New Orleans January 2014 - May 2014
Cafe Beignet July 2013 - August 2013
RadioShack May 2003 - August 2012
Sam Ash Music November 2006 - February 2007
Guitar Center June 2002 - December 2002
Skills
Louisiana French, Cajun music, Customer Service, Microsoft Office
Education
Tulane University 2012 — 2014
Bachelor of Arts (B.A.), Linguistics, 3.975
City College of San Francisco 2011 — 2012
Transfer, General Studies, 4.0
Insitute of Audio Research 2004 — 2005
Vocational, Audio Engineering, 3.81
J.P. Morgan Chase Bank, N.A. October 2012 - Present
CDW March 2011 - October 2012
AT&T January 2009 - March 2012
Skills
Sales Process, Solution Selling, Salesforce.com, Sales, Cold Calling, Sales Management, Sales Operations, Coaching, Direct Sales, Telecommunications, Computer Hardware, Managed Services
Education
City Colleges of Chicago-Harry S Truman College 2011 — 2012
Bachelor of Business Administration (B.B.A.)
Bankers Life April 2015 - Present
Bank of America October 2011 - October 2014
Bank of America March 2010 - October 2011
Chase September 2008 - September 2009
Washington Mutual Savings Bank May 2007 - September 2008
AT&T October 2005 - May 2006
Dial America Marketing April 2005 - October 2005
Skills
Customer Service, Microsoft Excel, Sales, Leadership, Strategic Planning, Team Building, Training, Microsoft Office, Microsoft Word, Analysis, Banking, CRM, Finance, Insurance, Marketing, Mortgage Lending, Small Business
Education
City Colleges of Chicago-Harold Washington College 2014 — 2017
Psychology
Prosser Career Academy 2001 — 2005
Machine Shop Technology/Assistant
River Delta Fire District February 2015 - Present
Skyline Products August 2013 - Present
Alameda Health System April 2014 - 2015
Alameda Health System September 2012 - April 2014
ADT November 2011 - December 2012
Wells Fargo September 2009 - June 2010
AT&T June 2004 - July 2009
Contra Costa County July 2003 - May 2004
Skills
Small Business, Start-ups, Strategic Planning, Marketing, Sales, Customer Service, Online Marketing, Marketing Strategy, Social Media Marketing, Emergency Management, EMT, Hospitals, Quality Patient Care, Direct Patient Care, Microsoft Office, Training, Account Management, Microsoft Excel, Social Networking, Leadership, Management, Public Safety, Public Speaking, Entrepreneurship, Emergency Services, Investments, Business Strategy
Education
Los Medanos College 2009 — 2011
Fire Science Program Certificate of Achievment, Fire Science/Fire-fighting
Merritt College 2010 — 2010
Emergency Medical Technology/Technician (EMT Paramedic)
City College of San Francisco 2001 — 2003
Business, Management, Marketing, and Related Support Services
AT&T September 2014 - Present
Skills
Telecommunications, Wireless, Call Centers, Avaya, Cellular Communications, Channel Partners, Cloud Computing, Computer Network..., DSL, Data Center, Direct Sales, GSM, IP, Hardware, Integration, LAN-WAN, LTE, MPLS, Managed Services, Mobile Devices, Project Management, Team Leadership, Sales, Sales Management, VoIP, Cisco Technologies, Customer Satisfaction, Operating Systems, Pre-sales, Networking, Professional Services, Solution Selling, Telephony, Wireless Networking, Customer Service, Network Design, Product Management, Routers
Education
City Colleges of Chicago-Malcolm X College
Marketing
AT&T May 2008 - August 2014
Port of Oakland March 2007 - January 2008
Chiron/Novartis July 2001 - January 2007
World Savings June 1994 - July 2001
Skills
Data Center, Project Management, Integration, IT Management, Technical Support, Disaster Recovery, Business Analysis, Infrastructure, Process Improvement, Program Management, Vendor Management, NetApp, PMO, Strategy, Servers, Networking
Education
Southern New Hampshire University 2015 — 2017
Master's Degree, Information Technology Management
Southern New Hampshire University 2013 — 2015
Bachelor's Degree, General Studies / Information Technology
Continuing Education 1998 — 2015
Business / Information Technology
City College of San Francisco 2004 — 2006
Associate's Degree, Business / Information Technology
Cinta Aveda Institute: Student Salon & Spa May 2014 - July 2015
Oracle March 2008 - April 2010
College of Southern Nevada August 2004 - July 2007
Southwest Gas Corporation March 2006 - April 2007
AT&T November 1996 - April 2004
Skills
skin analysis, Skin Care, Skin Care Products, Wellness, Therapeutic Massage, Spa, Waxing, Brow Design, Aromatherapy, Galvanic, Lymphatic Drainage, Ingredients, Makeup Artistry, Customer Service, Sales Management, Product Management, Product Marketing, Friendly Personality, Merchandising, Microsoft Office, Public Speaking, Event Planning, Sales, PowerPoint, Social Media, Beauty Industry, Social Networking, Microsoft Word, Retail, Cosmetics, Microsoft Excel, Research, Event Management, Time Management, Leadership, Team Building, Management, Marketing, Teaching, Teamwork, Aesthetics, Retail Sales, Training, Budgets, Cosmetology, Swedish Massage, Deep Tissue Massage, Multi-task & Handle..., Public Relations
Education
Cinta Aveda Institute 2014 — 2015
Licensed Esthetician State of CA # Z111980, Aesthetician/Esthetician and Skin Care Specialist
Community College of Southern Nevada 2004 — 2007
Nursing
San Jose State University
Bachelor of Arts (B.A.), English Language and Literature/Letters
Centrax Media Group 2014 - Present
Center for Economic Progress 2012 - 2013
JPMorgan Chase 2010 - 2012
Blackman Kallick 2008 - 2010
Crowe Horwath LLP 2007 - 2008
Parson Consulting 2004 - 2006
AT&T 2000 - 2004
Telegration, Inc 1997 - 2000
Marcus Evans 1993 - 1996
Colgate Palmolive 1978 - 1992
Skills
Salesforce.com, Business Development, Lead Generation, New Business Development, Sales Operations, CRM, Sales Management, Management, Nonprofits, Sales, Marketing, Training, Selling, Direct Sales, Solution Selling, E-commerce, Leadership, Marketing Strategy
Education
Landmark Education
Landmark Education
Tennessee State University
Bachelor of Business Administration (B.B.A), Marketing & Finance
City Colleges of Chicago-Harold Washington College 2012 — 2012
Workforce Institute, Microsoft Office Specialist Certification
AT&T September 2003 - September 2013
Gap Inc. January 2003 - September 2003
Skills
Sales, Credit Analysis, Customer Service..., Client Billing, Microsoft Office, Social Media Marketing, Internet, Lines Of Credit, Corporate Communications
Education
City College of San Francisco
Sacred Heart Cathedral Prep.
Sprint Data Solutions January 2012 - Present
Lucent December 1990 - April 2011
ATT January 1998 - January 2011
Skills
Telecommunications, Product Management, Business Development, Mobile Devices, Management, Strategy, New Business Development, Account Management, Product Marketing, Wireless, Sales Management, Business Strategy, Team Management, Strategic Partnerships, Cross-functional Team..., Team Leadership, Solution Selling, Marketing Strategy, Sales, Project Management
Education
City Colleges of Chicago-Harry S Truman College 1995 — 1998
Tech Mahindra 2013 - Present
WizKidBiz Web Design Studio 2012 - 2015
CGI 2012 - 2013
CGI 2008 - 2012
Synectics Inc. 2006 - 2008
Verizon 2005 - 2006
AT&T 1998 - 2005
AT&T 1996 - 1998
Skills
Telecommunications, Managed Services, IP, LAN-WAN, Wireless, Telephony, Ethernet, HTML, ISDN, Apple OS, DSL, Network Design, Network Security, Account Executives, Technical Support, Technical Documentation, IPv6, IPSec, Microsoft Office, Cisco Routers, Cisco Certified, Firewalls, Juniper Switches, Systems Engineering, Internet Services, IT Solutions, Web Design, Web Services, Web Content, Web Project Management, Web Analytics, Web Application Design, Consulting, Management, Cisco Technologies, Network Architecture, Testing, MPLS, Troubleshooting, WAN, Security
Education
University of San Francisco 1996 — 1999
Information Systems Management, Computer Science
Bethany College - ScottsValley, CA 1993 — 1994
Certification Addiction Counseling, Counseling Psychology, Deans List
City College of San Francisco 1978 — 1980
Associate of Arts (AA), Psychology, Music
Prosperity Human Resource Services March 2014 - Present
AT&T May 2011 - July 2013
Skills
B2C, B2C marketing, B2B Marketing, Retail Marketing, Customer Service, Customer Retention, Mobile Technology, Web Development, Networking, Networking Solutions, Audio Visual System..., Broadband
Education
Citrus College 1997 — 1999
Web Page, Digital/Multimedia and Information Resources Design
Bibi's Fashion January 2000 - Present
AT&T April 1980 - December 2002
Pacific Telephone January 1973 - January 1980
Skills
Online Marketing, Customer Relations, Marketing Strategy, Programming, Customer Service, Web Design, Facebook, Social Networking, Social Media Marketing, Team Leadership, Small Business, Sales, Social Media, Marketing, Management
Education
City College of San Francisco 1969 — 1971
Associate's degree, Computer Science
Woodrow Wilson High school
California Pacific Medical Center November 2014 - Present
AT&T March 2014 - November 2014
Regus 2013 - 2014
National Conflict Resolution Center January 2013 - May 2013
U.S. Census Bureau May 2010 - July 2010
United States Air Force May 2003 - May 2007
Skills
PowerPoint, Microsoft Word, Customer Service, Microsoft Office, Microsoft Excel, Government, Leadership, Outlook, Social Media, Teamwork, Customer Satisfaction, Data Entry, Training, Team Leadership
Education
San Diego State University-California State University 2010 — 2013
Bachelor of Science (BS), International Relations and National Security Studies
City College of San Francisco 2008 — 2010
Associate of Science (AS), Social and Behavioral Science
Sidecar February 2013 - Present
Lyft September 2012 - Present
NCBOA, GGOB 1997 - Present
AT&T March 1977 - December 2003
Skills
Coaching, Sports, Telecommunications, Driver, Film Actor, Leadership, Customer Service, Sales, Marketing, Program Management, Management, Time Management, Social Media, Account Management, Microsoft Office, Team Building, Event Planning, Marketing Strategy, Strategic Planning
Education
City College of San Francisco 1972 — 1974
Henry Ford Community College 1970 — 1971
Business
Detroit Tech 1965 — 1966
Bus. Mgmt.
Akorbi June 2013 - March 2015
Fast Exact February 2013 - April 2013
Europe, Asia and South America October 2011 - February 2013
AT&T 2010 - 2011
Appolicious 2010 - 2010
nGenera Corporation 2008 - 2009
Unisys Technical Services 2007 - 2008
Europe, Asia and South America 2006 - 2006
Covad Communications 1998 - 2005
Skills
Networking, Telecommunications, Troubleshooting, Switches, Technical Support, Computer Network..., Routers, Network Administration
Education
City College of San Francisco
Associate's degree
S&S Supplies & Solutions March 2013 - August 2014
Isleton Chamber of Commerce January 2012 - July 2012
ADEX/Competent Staffing Resources April 2011 - November 2011
US Census Bureau February 2010 - August 2010
AT&T September 2000 - December 2006
Skills
File Management, Data Entry, Office Management, Outlook, Photocopier, Fax, Microsoft Word, Microsoft Excel, Administrative..., Community Outreach, Microsoft Office, Microsoft Publisher, Central Office ESS and..., Trip Planning, Party/Event Planning, Photoshop, Customer Service, Process Scheduler, Leadership, Time Management, Payroll, Training, Invoicing, Access, Telephone Skills, Software Documentation, Office Administration, Call Centers, Supervisory Skills, Spreadsheets, Administration, Customer Satisfaction, 10 Key, Filing, Plannning, Management, Telecommunications, Administrative...
Education
City College of San Francisco
Associate of Arts (AA), General Studies
Lowell High School
A Fun Time To Travel April 2013 - Present
Hilton Worldwide November 2012 - Present
Backstage Basics July 2012 - Present
Ideel Inc September 2013 - August 2015
Bloomingdale's November 2012 - January 2013
AT&T June 2010 - July 2012
Limited Tyme February 2004 - July 2012
AT&T July 2008 - June 2010
AT&T June 2007 - June 2008
AT&T Mobility July 2003 - May 2007
Skills
Mobility Solutions, Mobility Management, Project Planning, Project Coordination, Excel, Customer Service, Customer Relations, Customer Engagement, Customer Satisfaction, Twitter, Facebook, Blogging, Blackberry, Android, PowerPoint, Word, Microsoft Word, Social Networking, Foursquare, GetGlue, TweetDeck, Instagram, Facebook Fan Page..., Fan Pages, Time Management, Microsoft Excel, Sales, Program Management, Wireless, Project Management, Budgets, Solutions Marketing, Telecommunications, Management, Training, Call Centers
Education
Penn Foster 2013 — 2014
Travel Agency Proficiency, Travel/Tourism
University of Phoenix
General Education, Telecommunications
Silicon Valley College 1996 — 1997
M.A, Medical Assisting
Pasadena City College 1993 — 1995
General Education, Nursing
Citrus College 1992 — 1993
General Education, Nursing
Coronado High School 1991 — 1991
West Covina High School 1989 — 1990
Gestures September 2014 - Present
AT&T June 2013 - March 2015
Sweet Dreams Haunted House September 2010 - October 2013
AT&T March 2002 - June 2013
Skills
Management, Training, Analysis, Telecommunications, Sales, Documentation, Quality Assurance, Business Process, Security, Databases, Troubleshooting, Software Installation, Networking, Mobile Devices, Customer Service, Team Leadership, Technical Support, Testing, Wireless, Hardware, Project Management
Education
South Suburban College 2015 — 2016
Information Technology
City Colleges of Chicago-Richard J Daley College 1997 — 2001
N/A, English Language and Literature/Letters
IBM January 2005 - Present
AT&T February 2000 - January 2005
Pacific Bell Internet Services January 1999 - January 2000
Education
City College of San Francisco
Computer Science
AT&T Wireless October 2009 - Present
AT&T September 2007 - September 2009
AT&T November 2001 - September 2007
AT&T November 2001 - September 2007
AT&T June 1999 - November 2001
AT&T May 1997 - June 1999
President Tuxedo September 1992 - May 1997
Bank of America June 1991 - September 1992
GHQ July 1989 - June 1991
Skills
Telecommunications, Program Management, Wireless, Vendor Management, Mergers & Acquisitions, Strategic Partnerships, Product Management, Cross-functional Team..., Solution Selling, Unified Communications, Mobile Devices, Strategy, Managed Services, Product Marketing, SaaS, Mobile Technology, Customer Experience, Mobile Communications, Professional Services, Enterprise Software, Go-to-market Strategy, VoIP, Direct Sales, Management, Integration, Leadership
Education
City College of San Francisco 1991 — 1992
Fellowship of Saint Bibiana August 1984 - Present
AT&T December 1987 - March 2008
AT&T December 1987 - March 2008
Pinkerton Consulting & Investigations 1983 - 1986
Randall Museum 1979 - 1982
Skills
Customer Service, Troubleshooting, Microsoft Word, Budgets, Training, Event Management, Process Improvement, Management, Research, Strategic Planning, Inventory Management, Fundraising, Project Planning, Public Speaking, Project Management, Supervisory Skills, Non-profits, Customer Satisfaction, Creative Writing, Facebook, Team Leadership, Event Planning, Teamwork, Security, Leadership, Financial Analysis, Team Building, Public Relations, Purchasing, Coaching, Time Management
Education
City College of San Francisco 1979 — 1980
Sparta High
Datapipe January 2015 - Present
GoGrid November 2013 - Present
GoGrid March 2007 - Present
Tata Communications June 2013 - November 2013
ProfitBricks October 2012 - February 2013
ServePath March 2007 - October 2012
AT&T 2000 - 2001
Teligent 1998 - 2000
Skills
Enterprise Software, Salesforce.com, Cloud Computing, Sales Operations, CRM, Solution Selling, SaaS, Sales, Managed Services, IaaS, Virtualization, Data Center, Account Management, Cold Calling, Lead Generation, Co-location, Product Management, PaaS, New Business Development, Business Alliances, Security, Selling, Sales Process, Direct Sales, Strategic Partnerships, Channel Partners, Business Development, Leadership, Management, VMware, Demand Generation, Networking, Sales Enablement, Start-ups, Sales Management, Partner Management, Product Marketing
Education
City College of San Francisco 2012 — 2013
Information Technology/ Windows 2008 Server Administration, A
CherryRoad Technologies November 1998 - Present
AT&T July 1972 - September 1998
Education
San Francisco State University 1975 — 1978
B.A., Social Work
City College of San Francisco 1972 — 1975
A.A., General Education
AT&T July 1980 - Present
AT&T July 1980 - Present
AT&T 1980 - Present
US Army July 1976 - July 1980
Skills
Account Management, Customer Service, Data Center, Forecasting, Integration, New Business Development, Product Management, Project Management, Requirements Analysis, SDLC, SaaS, Servers, Telecommunications, Vendor Management, VoIP, Wireless, Team Building, Leadership, Microsoft Office
Education
City College of San Francisco
General Education
HP Autonomy September 2009 - Present
AT&T April 1973 - November 2008
IBM Global Services December 2007 - September 2008
Education
Diablo Valley College 2007 — 2009
Computer Technology
City College of San Francisco
NA, Electronics
AT&T January 1979 - January 2009
Education
City College of San Francisco 1974 — 1976
AA, Criminology
AT&T October 2004 - Present
Skills
Enterprise Architecture, Integration, OSPF, TCP/IP, Switches, Software Project..., Vendor Management, Troubleshooting, Telecommunications, EIGRP, Requirements Analysis, Routers, Disaster Recovery, Solution Architecture, BGP, Virtualization, Business Analysis
Education
University of Houston 1996 — 2001
BS, Computer Science
Cisco College
CCNA
AT&T 2012 - Present
T Services, Inc January 2007 - Present
T Services, Inc May 2004 - January 2007
Pacific Bell December 1980 - May 2004
Skills
Cisco, VPN, Telecommunications, Conflict Resolution, Spanish, Documentation, Release Management, Communication Skills, Cisco Technologies, Software Documentation, Security, Team Building, Project Management, Budgets, Microsoft Office, Project Planning, Customer Service, Contract Negotiation, SharePoint, Leadership, Management, Training, Troubleshooting, Human Resources, Vendor Management, Team Leadership, Program Management, System Administration, Testing, Customer Satisfaction, Disaster Recovery, Call Centers, Databases, Process Improvement, Business Analysis, VoIP, Access, Quality Assurance, PMO, Customer Retention, Change Management, Team Management, Cross-functional Team..., Product Management, Risk Management, Enterprise Software, Performance Management, Information Technology, Invoicing
Education
University of Phoenix 1998 — 2000
B.S., Business Management
City College of San Francisco 1979 — 1983
AA, General Studies
AT&T June 2015 - Present
Microtrain / St Kevin February 2009 - Present
Anixter January 1999 - November 2014
Tribune Information Services March 1997 - December 1998
Medline Industries February 1996 - March 1997
Ryerson Steel February 1994 - February 1996
Skills
Control M, IT Operations, Project Management, Disaster Recovery, Mainframe, Data Center, Operations Management, Lotus Notes, Process Improvement, Software Documentation, CICS, Business Analysis, Integration, ITIL, Requirements Analysis, Networking, SDLC, Vendor Management
Education
UIC 1982 — 1984
Mathematics and Computer Science
City Colleges of Chicago-Olive-Harvey College 1980 — 1983
Computer and Information Sciences and Support Services
MegaPath April 2014 - Present
AT&T April 2006 - June 2013
Pacific Bell Communications (SBC,AT&T) July 2000 - April 2006
AT&T (formerly DBA as SBC/Pacific Bell Telephone Company) December 2003 - April 2004
Tickets.com April 1998 - July 2000
Skills
Account Management, Managed Services, Direct Sales, Telecommunications, Co-location, VoIP, Solution Selling, Salesforce.com, Wireless, Selling, Sales Process, Leadership, Unified Communications, Call Centers, Cloud Computing, Sales Operations, Strategy, MPLS, B2B, Sales, Training, Telephony, Customer Retention, Mobile Devices, Cold Calling, Customer Experience, Ethernet, IP, CRM, Negotiation, Product Management, Broadband, Coaching, Lead Generation, Business Development, Sales Presentations, Team Leadership, Mobile Communications, New Business Development, Strategic Partnerships, SaaS, Networking, Professional Services, Channel Partners, Customer Satisfaction, Vendor Management, SIP, Data Center, WAN, Security
Education
Diablo Valley College 2009 — 2011
Business Administration and Management, General
City College of San Francisco 1999 — 2002
Business Administration, Management and Operations
King Security January 2014 - Present
Cypress Security March 2012 - April 2013
AlliedBarton Security Services January 2010 - April 2011
At&t January 2006 - August 2008
At&t January 1996 - July 2002
Pacific Bell January 1991 - December 1995
Skills
Customer Service, Leadership, Microsoft Office, Software Documentation, Research, Event Planning, Networking, Project Management, Budgets, Community Outreach, Physical Security, Coaching, Nonprofits, Highrise experience, Concierge experience, Computer experience, Data Entry, Team Building, Surveillance, Outlook, Microsoft Word, Team Leadership, Conflict Resolution, Time Management, Strategic Planning, Social Networking, Fundraising, Interviews, Social Media, Volunteer Management, Policy, Event Management, Workshop Facilitation, Employee Relations, Program Development, Employee Training, Community Organizing, Small Business, Public Relations, Supervisory Skills, Staff Development, Social Media Marketing, Marketing, Personnel Security, Administration, Conflict Management, Public Speaking, Leadership Development
Education
Argosy University San Francisco Bay Area 2012 — 2015
Psychology, A
City College of San Francisco 2004 — 2011
Pending, Philosophy, Music Composition, Voice, 3.8
Pacific School of Religion 2003 — 2005
Certificate of Ministry
West Valley College 1982 — 1983
Interior Design
San Jose City College 1980 — 1981
General Education
Argosy University San Francisco Bay Area
Psychology
AT&T September 2015 - Present
AT&T June 2014 - Present
AT&T April 2012 - May 2014
T-Mobile February 2006 - March 2012
RadioShack March 2005 - November 2006
Skills
Telecommunications, Wireless, Customer Experience, Customer Service, Retail, Team Leadership
Education
San Francisco State University, College of Business 2006 — 2009
Bachelor's Degree, Business/Corporate Finance
City College of San Francisco 2003 — 2006
associates degree, Business
Hill & Co. Real Estate June 2013 - Present
California Academy of Sciences September 2008 - October 2011
Hotel Boheme May 2007 - October 2010
AT&T May 2000 - January 2005
AT&T January 1989 - May 2000
AT&T September 1978 - January 1989
Skills
Telecommunications, Windows, Outlook, Customer Service, Microsoft Office, Data Entry, Teamwork, Social Networking, Social Media, Editing
Education
University of San Francisco 1997 — 1999
Bachelor of Science (BS), Information Systems Managemnent
City College of San Francisco 1975 — 1978
Associates Degree, General Studies
Reading Senior High School 1968 — 1971
high school diploma, college preparatory
AT&T November 2000 - May 2010
PageNet June 1995 - February 2000
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Leadership, Strategic Planning, Public Speaking, Research, Sales, Project Management, Customer Service, Customer Satisfaction, Telecommunications
Education
City College of San Francisco 1983 — 1985
Human Biology
San Lorenzo Unified School District April 2015 - Present
AT&T January 2014 - March 2015
YP Holdings, LLC March 2010 - February 2013
YP Holdings, LLC March 2010 - February 2013
ROOM & BOARD Home Furnishings July 2005 - February 2009
SBC March 2001 - December 2004
Skills
Customer Service, Social Media, PowerPoint, Event Management, Event Planning, Online Advertising, Sales, Marketing, Social Networking, Advertising, Social Media Marketing, Customer Satisfaction, Retail, Process Scheduler, Coaching
Education
MASTERS INSTITUTE 1990 — 1991
Certificate in Graphic Arts and Desktop Publishing, Graphic Arts and Desktop Publishing
City College of San Francisco
AT&T July 2000 - Present
Data Broadcasting June 1995 - July 2000
Skills
Cisco, Routers, Network Operations, Troubleshooting, Remedy, Call Center, Juniper, ATM, Frame Relay, Cisco IOS, DSL, MPLS, EIGRP, OSPF, Telecommunications, Routing, Cisco Technologies, Computer Network..., IP, DNS, TCP/IP, VPN, LAN-WAN, CCNA, Data Center, Firewalls, Call Centers, ATM networks, Networking, WAN, Network Engineering, Servers, Cisco Routers, Network Administration, Windows Server, Adtran, ISDN, RIP, Network Security, T1, Security, Cisco Call Manager, Disaster Recovery, BGP, Cisco Certified, VoIP, Switches, Technical Support, BMC Remedy, VLAN
Education
City College of San Francisco 1995 — 1995
Certificate of Completion, Paralegal Studies
SFSU 1990 — 1992
B.S., Polictical Sci
Contra Costa College 1982 — 1984
Associate's Degree, Administration of Justice
Txol Internet March 2009 - Present
Eastland Office Supply March 2008 - Present
Eastland Office Supply 2008 - 2014
AT&T January 1996 - April 2008
Skills
Entrepreneurship, Small Business, Marketing Strategy, New Business Development, Social Media Marketing, Social Media, Business Strategy, Marketing, Online Advertising, SEO, Coaching, Online Marketing, B2B
Education
Video Technical Intsitute 1985 — 1987
Associate's degree, Electronics
Cisco College 1981 — 1983
Associates, Business Administration and Management, General
AT&T August 1999 - Present
Education
City College of San Francisco
Business Administration
At&t 2000 - Present
Skills
Microsoft Excel, Customer Service
Education
Citrus College 1998 — 2000
AA, Buisness
UEI 1997 — 1999
diploma, Computer Science
Epiphany Center/Mount St. Joseph-St. Elizabeth January 2014 - Present
Baker Places- Joe Healy Detox Program October 2013 - Present
HealthRIGHT 360 June 2012 - October 2013
Jelani House May 2012 - January 2013
San Francisco Sheriff's Department. September 2011 - June 2012
AT&T 1991 - 2003
Skills
Microsoft Excel, PowerPoint, Research, Microsoft Word, English, Public Speaking, Social Media, Financial Analysis, Project Management, Business Strategy, Management Consulting, Strategic Planning, Management, Psychotherapy, Mindfulness, Case Management, Community Outreach, Nonprofits, Program Development, Volunteer Management, Team Leadership, Social Services, Crisis Intervention, Mental Health
Education
City College of San Francisco 2010 — 2012
Certificate of Completion, Addiction Prevention and Treatment
University of Phoenix 2006 — 2009
Bachelor's degree, Business Administration, Management and Operations
att September 2004 - December 2010
bianco motors January 2000 - January 2005
dollar rent acar January 1997 - January 2000
ALAMO Rent A Car Middle East January 1993 - January 1997
Education
City College of San Francisco 1981 — 1983
no, acting
AT&T March 2014 - Present
Shared Technologies March 2007 - January 2014
Skills
Nov 2013Management..., Sept 2013Responsible..., Nov 2012Above &..., Nov 2011Supervisor..., Dec 2010World Wide..., May 2004Time..., Feb 2004Keep Every..., Nov 2003Managing..., Sept 2003Managing..., Sept 2002..., June 1995Customer..., Aug 1992Continuous...
Education
College of San Mateo 1988 — 1989
Certification, Electronic Math, 3.0
City College of San Francisco 1978 — 1982
Associate of Arts (AA), General Studies, 3.0
AT&T Mobility September 2011 - March 2013
AT&T March 2000 - September 2011
Education
Northview High School Covina CA 1972 — 1976
High School Diploma
Citrus College
Business
AT&T August 1984 - Present
Education
University Of Phoenix 1992 — 1995
Bachelor of Science, Business Administration
City Colleges of Chicago-Harold Washington College
City Colleges of Chicago-Olive-Harvey College
Monterey Peninsula College
Mundelein College
Addus HomeCare, Inc. February 2012 - Present
Edge Systems/NJW Associates July 2009 - March 2011
AT&T May 2007 - December 2008
Fenwick High School March 2007 - May 2007
United Airline August 2005 - June 2006
Zimmerman Associates, Inc September 2002 - June 2004
Comark, Inc October 2000 - June 2002
Canon USA February 1998 - October 2000
Coregis February 1986 - February 1998
Skills
Customer Service, Sales, Management, Budgets, Invoicing, Accounting, Social Networking, Finance, Sales Operations, Advertising, Networking, Microsoft Word
Education
Roosevelt University 2006 — 2011
Bachelor of Professional Studies, Business Administration/Accounting
City Colleges of Chicago-Harold Washington College
Computer and Information Systems
expanding career choices July 2012 - Present
Carousel Industries May 2011 - July 2012
Unified TelData, Inc. October 2003 - May 2011
Avaya 1998 - 2003
Lucent Technologies 1990 - 1998
AT&T January 1984 - March 1990
Pacific Telephone April 1967 - January 1984
Skills
Avaya, Telephony, Contact Centers, Unified Communications, VoIP, Call Center, Video Conferencing, Voice Mail, Telecommunications, ACD, Unified Messaging, T1, Frame Relay, Audix, CTI, TDM, H.323, Ethernet, Managed Services, IVR
Education
City College of San Francisco 1966 — 1967
Riordan High School 1962 — 1966
AT&T Test TechnicianDolby LaboratoriesOctober 1995 - October 1999
Yazaki Torres Manufacturing, Inc. March 1988 - May 1994
Education
City College of San Francisco
AutoCad
Heald College
AA in Electronics Technology, Electronics and Computer
Penn Foster
Drafting with AutoCAD
University of the East
BS in Mechanical Engineering
Comcast 2003 - 2012
AT&T 1996 - 2003
Viacom 1995 - 1996
Viacom 1991 - 1995
Viacom 1989 - 1991
Viacom 1987 - 1989
Viacom 1987 - 1987
Skills
Network Installation, Hardware Installation, Equipment Maintenance, Equipment Repair, Technical Leadership, Technical Recruiting, Delivering Technical..., Standards Compliance
Education
Skyline College- San Bruno, CA 1994 — 1996
Telecommunications Technology/Technician
Heald College-San Francisco 1983 — 1984
Computer Technology/Computer Systems Technology
City College of San Francisco 1980 — 1982
Criminology
Balboa High School 1974 — 1977
General Education/Electronics
Sprint Nextel December 2009 - June 2011
Verizon Wireless October 2007 - June 2009
pacific orion June 2006 - June 2007
AT&T June 2001 - June 2006
United States Marine Corps March 1997 - March 2004
Skills
Telecommunications, Wireless, Sales, Management, Leadership, Call Center, Unified Communications, Sales Management, Customer Retention, Contract Negotiation, Cold Calling, Sales Process, Strategic Planning, Marketing, Long Distance, Mobile Devices, CDMA, Inventory Management, Sales Operations, Account Management, Project Management, Troubleshooting, Solution Selling, Direct Sales, Customer Service, T1, Customer Satisfaction, Customer Experience, Salesforce.com, Training, Telephony, Cellular Communications, Managed Services, Negotiation, Broadband, DSL, 4G, Product Marketing, Team Leadership, Quotas, Technical Support, Wireless Broadband, Business Development, Sales Presentations
Education
City College of San Francisco 2011 — 2013
Diablo Valley College 2007 — 2007
Concord Highschool 1992 — 1996
Self study online for Health and Insurance (New York Life insurance) September 2013 - Present
AT&T 2003 - 2011
Fireman's Fund Insurance Company December 1999 - October 2001
CSAA Insurance Group May 1977 - April 1999
Skills
Telecommunications, Wireless, VoIP, Managed Services, IP, Unified Communications, Call Centers, MPLS, Telephony, Ethernet, Direct Sales, Mobile Devices, Solution Selling, T1, Broadband, Customer Retention, GSM, Customer Experience, LTE, Customer Satisfaction
Education
Boston Reed College 2012 — 2013
Clinical Medical Assistant
City College of San Francisco 1997 — 1999
Communication
City College of San Francisco 1997 — 1999
Cummunications, General Studies
Anthony School of Real Estate 1985 — 1986
Bosston Reed College
Kaiser Permanente February 2008 - Present
AT&T May 1978 - September 2002
Education
City College of San Francisco
ARAMARK Refreshment Services August 2014 - Present
Destination XL Group, Inc. March 2013 - August 2014
AT&T October 2009 - June 2012
Cingular wireless/ at&t October 2005 - September 2009
Skills
Leadership, Management, Microsoft Office, Sales, Telecommunications, Training, Customer Satisfaction, Process Improvement, Sales Operations, Customer Service
Education
City Colleges of Chicago-Malcolm X College 2004 — 2006
Associate of Science (A.S.), Biology, General
AT&T July 2012 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
Citrus College
Completion Certificate, Recording Arts Technology/Technician
DeVry University-California
Bachelor of Science (B.S.), Electronics Engineering Technology
Amdocs May 2007 - Present
AT&T September 1979 - May 2007
Education
San Francisco State University 1979 — 1980
Courses in Computer Science
San Francisco State University 1973 — 1976
Bachelor of Arts (BA), Liberal Studies for Elementary Teaching Credential
City College of San Francisco 1971 — 1973
Associate of Arts (AA)
Chase October 2014 - Present
AT&T June 2014 - October 2014
Flagstar Bank August 2013 - June 2014
Skills
Banking, Customer Service, Credit, Risk Management, Sales, Financial Analysis, Finance, Business Analysis, Retail Banking, Training
Education
City Colleges of Chicago-Malcolm X College 2011 — 2013
Associate of Science (AS)
J. Sterling Morton East Highschool 2006 — 2010
AT&T 1990 - Present
Skills
Microsoft Excel, Microsoft Word, Telecommunications, Teamwork, Team-oriented, Customer Service, Typing, Research, Problem Solving, Negotiation, Troubleshooting, Customer Satisfaction, Call Centers, Time Management
Education
DeVry University 2010 — 2014
Bachelor of Science (B.S.), Hospitality Management
City Colleges of Chicago-Harold Washington College 1986 — 1989
Associate's degree, Computer Science
AT&T April 1995 - Present
Education
City Colleges of Chicago-Harry S Truman College
Cosmetology
Harold Washington College
Accounting
ATT Regional managerAmbit EnergyMarch 2014 - Present
NRG Energy January 2013 - March 2014
Skills
Negotiation, Business Strategy, Marketing, Sales Operations, Product Management, Export, New Business Development, Account Management, Management, Sales Process
Education
City Colleges of Chicago-Harold Washington College 1976 — 1979
Associate's degree, Business Administration and Management, General
Inteliquent August 2015 - Present
AT&T January 2015 - July 2015
AT&T December 2013 - September 2014
Franciscan Alliance July 2012 - December 2013
Comcast Cable November 2011 - July 2012
Prestige Luxury Interiors December 2009 - November 2011
AT&T June 2005 - December 2009
Skills
Telecommunications, Wireless, VoIP, IP, Troubleshooting, Integration, Mobile Devices, Team Leadership, Networking, GSM, Project Management, Order Management, Time Management, Granite, Oracle, ASRS, Network Engineering, Microsoft Office, Outlook, CAD, ARES, WFA, Lotus Notes, CSG, SAP CRM, JDE Enterprise One, DLR, Access, ASR, LEC GUI, WEB ORDERING, Metasolv M6, BMC Remedy Ticketing..., TIRKS, GRANITE XNG, GRANITE WORKS, VFO
Education
City Colleges of Chicago-Harold Washington College 1983 — 1984
none, Business Administration and Management, General
DuSable High 1979 — 1983
diploma, Business, General Studies
The TJX Companies, Inc. 2013 - 2014
AT&T November 2011 - September 2013
teleNetwork March 2010 - September 2010
teleNetwork July 2005 - July 2008
Colloquium Bookstores August 2004 - May 2005
teleNetwork August 2003 - July 2004
Gap Inc./Outlet March 2003 - July 2003
Skills
Problem Solving, Documentation, Software Configuration..., Troubleshooting, Customer Support, Technical Support, Software Installation, Windows Remote Desktop, Internet Services, Sales
Education
Texas State University 2002 — 2004
Psychology
Cisco College 2001 — 2002
Psychology