AT&T (formerly SBC)
Industry: Telecommunications company
DescriptionAT&T Inc. is an American multinational conglomerate holding company headquartered at Whitacre Tower in Downtown Dallas, Texas. Headquarters: Dallas, TX CEO: Randall L. Stephenson (May 9, 2007–) Founder: Bell Telephone Company Founded: October 5, 1983, Delaware Subsidiaries: DIRECTV, AT&T Mobility, Cricket Wireless, Did you know: AT&T is the largest telephone operating company by total revenue ($163.8 B USD). wikipedia.org
AT&T (formerly SBC) List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at AT&T (formerly SBC). You can filter them based on skills, years of employment, job, education, department, and prior employment.
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AT&T (formerly SBC) Employees
Takeda Pharmaceuticals March 2015 - Present
AbbVie July 2014 - March 2015
Takeda Pharmaceuticals January 2009 - June 2014
CareerBuilder.com March 2007 - December 2008
AT&T March 2002 - March 2007
AT&T (formerly SBC) March 2000 - February 2002
Ameritech (now AT&T) July 1998 - February 2000
Education
Northern Illinois University 1993 — 1997
B.S, Biology
Unite Private Networks December 2012 - Present
NebraskaLink, LLC October 2010 - December 2012
Pinpoint Network Solutions August 2008 - October 2010
AT&T December 2007 - August 2008
Qwest June 2005 - December 2007
AT&T- formerly SBC January 1999 - August 2003
Skills
Direct Sales, Telecommunications, Solution Selling, Co-location, Sales, Business Development, Account Management, Managed Services, Contract Negotiation, Unified Communications, Selling, Strategic Partnerships, Hosted Services, Channel Partners, Wireless, Network Design, Sales Management, Sales Process, CRM, Sales Operations, VoIP, Networking, Salesforce.com, Data Center, Mobile Devices, New Business Development, Business Strategy, IP, Ethernet, Product Management, Cloud Computing, SaaS, B2B, MPLS, Enterprise Software, Strategic Planning, SIP Trunking, Metro Ethernet, Telephony, Broadband, Fiber Optics, Optical Fiber, Go-to-market Strategy
Education
Champlain College 2003 — 2005
Bachelor of Science
Gigamon 2014 - Present
Foundry Networks (Aquired by Brocade) 2006 - 2013
AT&T (formerly SBC) 2003 - 2006
Marconi (Formerly FORE Systems) 1998 - 2002
IBM 1995 - 1998
Motorola 1992 - 1995
Skills
Network Architecture, Networking, IP, Ethernet, TCP/IP, Troubleshooting, OSPF, IPv6, Routing, QoS, Operating Systems, Switches, Brocade, OS X, Data Center, Network Security, Enterprise Software, MPLS, VPLS, Direct Sales, Architecture, SAN, Routers, Firewalls, FCoE, Load Balancing, Network Management..., Network Engineering, Social Media, VoIP, IP Networking, WordPress, Presentations, General Aviation, Network Design, Security, WAN, Pre-sales, Architectures
Education
St. Edward's University 1988 — 1991
BA, Computer Science
St. Thomas High School 1983 — 1987
AT&T October 2013 - Present
AT&T October 2013 - Present
AT&T February 2011 - October 2013
AT&T (formerly SBC) August 2006 - February 2011
AT&T 1999 - February 2011
AT&T (formerly SBC) April 2000 - August 2006
Skills
Program Management, Telecommunications, Cloud Computing, Wireless, IP, Unified Communications, MPLS, Direct Sales, Solution Selling, Vendor Management, Data Center, Account Management, Integration, VoIP, Private Line, Long Distance, Managed Services, New Business Development, Sales, Call Centers, Co-location, WAN, Solution Implementation
Education
University of North Texas
City of Arlington Customer Service SupervisorCity of Fort WorthApril 2005 - September 2009
Hotels.com May 2004 - April 2005
AT&T formerly SBC July 2000 - December 2003
BNSF Railway August 1997 - July 2000
City of Fort Worth June 1988 - August 1997
Skills
Local Government, Customer Service, Business Process..., CRM, Team Leadership, Call Centers, Analysis, Policy, Performance Management
Education
Tarrant County College
Southwest airlines April 2013 - Present
Minimally Invasive Surgeons of South Florida March 2012 - November 2012
formerly AT&T January 2005 - January 2011
AT&T formerly SBC May 2000 - January 2005
Skills
Microsoft Office 2007, Captivate, Six Sigma, Microsoft Office, Medical Manager, Prognosis, Training, Management, Time Management, Customer Service, Testing, Spreadsheets, Call Centers, Coaching, Software Documentation, Telephone Skills, Lotus Notes, Troubleshooting, Access, SharePoint, Data Entry, Networking, Technical Writing, Billing Systems, Technical Documentation, Employee Training, Telephony, Outlook, Microsoft Excel, Quality Assurance, Invoicing
Education
Universal School for Reflexology 2008 — 2008
Reflexology
Connecticut Center for Massage Therapy-Newington 2005 — 2007
Massage Therapy/Therapeutic Massage
Freelance Writing and Editing May 2011 - Present
Citi May 2011 - September 2011
Aclara October 2010 - March 2011
Elsevier April 2010 - September 2010
Freelance Writing and Editing January 2009 - October 2009
Exelon Power Team January 2008 - December 2008
Anheuser Busch August 2006 - February 2007
Monsanto May 2005 - August 2006
AT&T (formerly SBC) November 1997 - June 2004
Cerner Corporation October 1995 - October 1997
Skills
Technical Writing, Online Help Development, Reference Manuals, Release Notes, Training Guides, Help Files, Instruction Manuals, News Release Writing, Brochure Writing, Financial Writing, Developing Client..., Creative Writer, Visio, SharePoint, Adobe Acrobat, MS Project, SnagIt, RoboHelp, FrameMaker, Quality Center, Object Oriented Design, VersionOne, Newsletters, Press Releases, RUP, Business Analysis, Requirements Gathering, Requirements Analysis, Agile, SDLC, Writing, Documentation, Analysis, Editing, Word, PowerPoint, Access, Microsoft Office, Blueprint, Team Foundation Server, UML, Axure, Requisite Pro, Social Networking, Annual Reports, Use Cases, User Acceptance Testing, JAD Sessions, Wikis, Web Applications
Education
University of Missouri-Saint Louis 1996 — 2003
MFA, Creative Writing
Webster University 1991 — 1993
BA, Literature and Language
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas April 2015 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas October 2011 - April 2015
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 2006 - October 2011
AT&T (formerly SBC) March 2000 - April 2006
Michaels Arts and Crafts January 1999 - February 2000
Edward Jones August 1997 - December 1998
Skills
Recruiting, Talent Acquisition, Temporary Placement, Human Resources, College Recruiting, Applicant Tracking..., Leadership Development, Strategic Planning, Training, Interviews, PeopleSoft, Employee Benefits, Management, Hiring, Sourcing, Leadership, Onboarding, Team Building, New Hire Orientations, Employee Relations, Employee Engagement, Talent Management
Education
Florida Agricultural and Mechanical University
Bachelor of Science (BS), Political Science; Concentration in Public Administration
The University of Dallas
Master of Science (M.S.), Human Resources Management
Members Choice Credit Union (Houston, TX) August 2013 - Present
Tradition Bank April 2012 - August 2013
JPMorgan Chase February 2007 - April 2012
Washington Mutual Bank October 2006 - February 2007
Metro Bank, NA February 2006 - October 2006
Wells Fargo October 2004 - January 2006
Broadway Bank August 2002 - September 2004
AT&T (Formerly SBC) January 2000 - November 2001
Skills
Credit Ana, Risk Management, Banking, Financial Statement..., Financial Accounting, Loan Portfolio Analysis, Credit, Loans, Commercial Lending, Credit Risk, Small Business Lending, Commercial Banking, Cash Management, Loan Origination, Consumer Lending, Mortgage Lending, Commercial Mortgages, Lines Of Credit, Financial Analysis, Underwriting, Credit Analysis, Finance, Financial Risk, SBA, Retail Banking, Cash Flow, Cash Flow Lending, Construction Loans
Education
University of Houston, C.T. Bauer College of Business 2011 — 2013
Accounting
University of Houston-Downtown 1995 — 1999
Bachelor of Business Administration (BBA), Finance
Blinn College 1993 — 1995
General Studies
Nexus IS November 2010 - Present
ExtraTeam June 2007 - November 2010
AT&T 2005 - 2007
AT&T (formerly SBC) 2005 - 2007
SBC DataComm (now AT&T) 2005 - 2007
CallTower Inc 2003 - 2005
Showiz May 2000 - August 2002
PeopleSoft January 1999 - August 1999
Education
University of California, Berkeley 1995 — 2000
BA, Economics
Haines, Jones & Cadbury June 2007 - Present
Commercial Electric September 2005 - June 2007
AT&T (Formerly SBC) September 1995 - August 2005
Diversified Communications 1994 - 1995
GTE (Formerly GTE Spacenet) 1989 - 1994
Skills
Sales Management, Procurement, Contract Negotiation, Pricing, Business Strategy, Retail, Organizational..., Sales, LEED AP, Cross-functional Team..., Leadership, New Business Development, Operations Management, Consult for..., Exceptional People..., International Sales, Sales Presentations, Strategic Alliances, Strategic Thinking, Vendor Relationships, Vendor Contracts, Strategic Planning, Sales Operations, Budgets, Construction, Management, Team Building
Education
John Brown University 1997 — 1999
Bachelor of Science (BS), Organizational Management
Arkansas College of Technology 1981 — 1984
Associate of Science (AS), Electrical and Electronics Engineering
Microsoft March 2015 - Present
Salesforce.com November 2012 - Present
CenturyLink Business, Formerly Qwest Communications March 2012 - November 2012
Qwest Communications January 2007 - March 2012
AT&T (Formerly SBC) December 2005 - December 2006
SBC (Became AT&T) July 2002 - December 2005
SBC/Pacific Bell Internet December 1998 - July 2003
WorldCom January 1998 - December 1998
Skills
Managed Services, MPLS, Solution Selling, Unified Communications, Telecommunications, VoIP, Co-location, Direct Sales, Wireless, IP, Data Center, Telephony, Cloud Computing, Account Management, WAN, Ethernet, SaaS, Sales Management, Salesforce.com, SIP Trunking, Call Centers, Professional Services, Product Management, Sales, Vendor Management, Selling, Sales Operations, Management, Enterprise Software, Strategic Partnerships
Education
University of California, Santa Barbara
BA, Political Science
AT&T July 2014 - Present
AT&T Veterans November 2013 - April 2015
Rose State College August 2013 - July 2014
AT&T April 2013 - July 2014
AT&T April 2008 - April 2013
The University of Central Oklahoma January 2011 - May 2012
AT&T March 2006 - April 2008
AT&T (formerly SBC) February 2003 - April 2006
Austin Consultant Group November 1999 - February 2003
U.S. Navy August 1990 - April 1995
Skills
Sales Operations, VPN, Unified Communications, Managed Services, IP, Ethernet, VoIP, Telecommunications, WAN, MPLS, Wireless, Cloud Computing, Operations Management, Sales Management, Management, Integration, Product Management, Vendor Management, Networking, Program Management, CRM, Enterprise Software, Troubleshooting
Education
University of Central Oklahoma - College of Business Administration 2011 — 2012
Masters, Buisiness Administration
University of Central Oklahoma 1996 — 2000
Bachelors, Forensic Science, Government Administration
Hot Springs High School
AT&T August 2014 - Present
AT&T June 2012 - Present
AT&T (formerly SBC) April 2010 - June 2012
AT&T December 2007 - March 2010
AT&T January 2003 - November 2007
Skills
RFP, Partner Management, Managed Services, Professional Services, Cloud Computing, VoIP, Sales Process, SaaS, SIP Trunking, MPLS, Co-location, Channel, IP, Solution Selling, Telephony, Mobile Devices, Unified Communications, Account Management, Sales Operations, Long Distance, Private Line, Direct Sales, Wireless
Education
Oklahoma State University 1992 — 1998
Bachelor of Science (BS), Microbiology, General
Oklahoma State University 1992 — 1998
Bachelor of Science (B.S.), Physiology, General
Act-On Software, Inc. April 2014 - Present
Paramount Solar September 2012 - November 2013
AT&T (Formerly SBC) December 2001 - February 2009
SBC (Formerly Pacific Bell) July 2000 - December 2001
Pacific Bell July 1999 - July 2000
DAOU SYSTEMS, INC September 1997 - March 1999
TELEMANAGEMENT TECHNOLOGIES, INC January 1996 - September 1997
Skills
Resource Management, Team Building, Time Management, Customer Satisfaction, Sourcing, Account Management, Team Leadership, Process Improvement, Pricing, Pre-sales, Cross-functional Team..., Oral Communications, Project Planning, Strategic Leadership, Contract Management, Project Scope..., Highly motivated..., Mentoring, Employee Training, Supervisory Skills, Multi Tasking, Resource Allocation, Budgets, MS Office Suite, Program Management, Google Docs, Customer Relations, Goal Oriented, Documentation, Goal Development, Billing, Regulatory Requirements, Requirements Analysis, On Time Delivery, Cost Analysis, Executive Communications, MS Project, Written Presentations, Internet, Building Relationships, Interviewing Skills, Road Map Development, Risk Management, Program Evaluation, Energy Management, Renewable Energy, Solar Energy, Energy Audits, Customer Service, Invoicing
Education
California State University-Sacramento 1990 — 1995
Bachelor of Arts, Communication Studies
Freedom Mortgage September 2012 - Present
Blackboard March 2012 - September 2012
Sogeti November 2011 - January 2012
Pinnacle Partners August 2010 - November 2011
Freedom Staffing - sub contract to HP Enterprises - DFAS (Defense Finance & Accounting Service) April 2008 - July 2010
VOLT - 18 month rule Lilly contract January 2007 - April 2008
Fusion Alliance August 2004 - June 2006
AT&T (formerly SBC) May 2000 - July 2004
Theoris, formerly Software Synergy, Inc April 1999 - May 2000
Cap Gemini America LLC March 1998 - March 1999
Skills
J2EE, Java, Spring, JavaScript, JavaScript Libraries, jQuery, Node.js, JavaScript Frameworks, HTML, JSP, XML, Ruby, Ruby on Rails, Oracle, Microsoft SQL Server, MySQL, SQLite, Websphere, Tomcat, Web Applications, Hibernate, Software Engineering, Java Enterprise Edition
Education
Indiana University-Purdue University at Indianapolis 1988 — 1993
B.S., Computer Technology
Ben Davis High School 1985 — 1988
H.S. Diploma, Vocational Computer Programming Course
An IC Defense Contractor September 2013 - Present
L-3 National Security Division May 2013 - August 2013
Lucid Information Development Solutions, LLC September 2006 - May 2013
Progressive Associated Artists November 2004 - December 2009
AT&T (Formerly SBC) 2004 - 2005
siteROCK LLC 2000 - 2001
Oracle Corporation 1995 - 2001
Skills
Technical Writing, FrameMaker, Web Content, Software Development, Proofreading, DITA, MS Project, Agile Methodologies, Single Sourcing, SDLC, Enterprise Software, SnagIt, Information Architecture, User Interface Design, Structured Authoring, Online Help, RoboHelp, Integration, Content Management, Visio, Agile Project Management
Education
Kansas State University 1981 — 1984
Anthropology
L K Consulting, LLC December 2009 - Present
Empire Today August 2013 - August 2014
Sears Holdings Corporation April 2001 - April 2009
Sears, Roebuck and Co. 2001 - 2003
AT&T (formerly SBC) July 1996 - April 2001
AT&T Midwest January 1996 - January 2001
MONEY GRAM INTERNATIONAL December 1993 - July 1996
HSBC BANK (MARINE January 1989 - January 1993
MULTIFORM DESICCANTS, INC January 1985 - January 1989
CLAYTON'S GIFTS AND TOYS, INC January 1982 - January 1985
Skills
Contact Center..., Customer Experience, Call Center, Strategy, Management, Retail, Customer Satisfaction, Customer Retention, Vendor Management, Merchandising, Web Content, Call Centers, Business Strategy, Leadership, E-commerce, Cross-functional Team..., Customer Service, Strategic Planning, Analytics, P&L Management, Sales Operations, Sales, Marketing Strategy, Team Building, Process Improvement, Sales Process, Forecasting
Education
Hobart and William Smith Colleges 1978 — 1982
Bachelor of Arts
Professional Convention Management Association 2005 - Present
Rush University Medical Center 2001 - 2005
AT&T (formerly SBC) 1989 - 2000
Skills
Budgets, Strategic Planning, Non-profits, Financial Analysis, Management, Financial Reporting, Budget Process, Project Management, Managerial Finance, Auditing, Risk Management, Capital Budgeting, Forecasting, Finance, Nonprofits
Education
The University of Chicago Booth School of Business 2001 — 2003
MBA, Finance
University of Illinois at Urbana-Champaign 1982 — 1986
BS, Accounting
BRG Sports September 2014 - Present
Full Steam Marketing & Design May 2011 - June 2014
One2One Designs 1997 - 2014
McDill Associates August 2006 - March 2009
AT&T (formerly SBC) March 1998 - August 2005
Skills
Typography, Graphic Design, Art Direction, Packaging, Adobe Creative Suite, Web Design, Logo Design, Photography, Advertising, Adobe Acrobat, InDesign, Corporate Identity, Graphics, Photoshop, Layout, Illustrator, Digital Illustration, Marketing, Illustration, Corporate Branding
Education
Cabrillo College 2005 — 2009
AA, AS, General Ed, Web Design, Print Design, Photography
Silicon Valley College 1996 — 1997
Certificate, Design
Life Bible College 1995 — 1996
General Education
Bridgestone-Firestone March 2015 - Present
Tyson Foods September 2011 - March 2015
Aon Hewitt January 2011 - August 2011
Aon Hewitt Senior Educators August 2010 - January 2011
US Census Bureau April 2010 - July 2010
Pearson Education March 2010 - May 2010
Claire's Stores January 2009 - March 2009
AT&T (Formerly SBC) December 2007 - January 2009
Lutheran General Hospital 2009 - 2009
AT&T (Formerly SBC) November 2003 - December 2007
Skills
Cross-functional Team..., Leadership, Process Improvement, Management, Six Sigma, Project Management, Supply Chain, Forecasting, Strategic Planning, Product Development, Continuous Improvement, Team Building, Customer Service, Team Leadership, Operations Management, Logistics, Product Management, Business Intelligence, P&L Management, Change Management, Analysis, Business Planning, Managing Meetings, Manufacturing, Inventory Management, Project Planning, Supply Chain Management, Consumer Products, Team Management, Retail, Food & Beverage, Analytics, Conflict Resolution, Manufacturing..., Toastmasters, Materials Management, Contract Manufacturing, CPG Industry, Manage Complex Projects, Projects, Multiple Projects..., Automotive
Education
Loyola University of Chicago - Graduate School of Business 1991 — 1994
MBA, Operations Management
University of Illinois at Chicago 1984 — 1988
BA, Marketing, Management-dual major
Harmony Beauty Boutique and Harmony Yoga Pilates July 2006 - December 2008
AT&T May 2000 - July 2006
AT&T (formerly SBC) July 1998 - April 2000
SGI February 1997 - June 1998
Skills
Direct Sales, Sales, Retail, Telecommunications, SaaS, Management, Strategic Planning, Recruiting, Leadership, Strategic Partnerships, Marketing, New Business Development, Solution Selling, Selling, Account Management, Sales Management, Marketing Strategy, Sales Operations, Product Management, Business Development, Cloud Computing, Team Leadership
Education
University of San Francisco
BS
Perigee Telcom 2005 - Present
AT&T (formerly SBC) 2001 - 2005
Skills
Managed Services, Unified Communications, Solution Selling, Direct Sales, Wireless, Telecommunications, Sales Process, Mobile Devices, Channel Partners, Sales Operations, VoIP, Go-to-market Strategy, Customer Experience, Strategic Partnerships
Education
Indiana University Bloomington
B.A. Telecommunications
Hewlett-Packard April 2013 - Present
Hewlett-Packard April 2011 - March 2013
Rackspace May 2007 - March 2011
AT&T (formerly SBC) April 2002 - April 2007
AT&T (formerly SBC) 1999 - 2003
Skills
Competitive Analysis, Analyst Relations, Competitive Intelligence, Sales Support, Market Analysis, Market Intelligence, Business Strategy, Cloud Computing, Product Management, Sales Operations, Product Launch, Data Center, Leadership, SaaS, Management, Strategy, Go-to-market Strategy, Product Marketing, Strategic Partnerships, Program Management, Enterprise Software, Analysis, Sales Enablement, Business Development, E-commerce, Marketing Strategy
Education
The University of Texas at Austin
MLIS, Library & Information Science with Endorsement of Specialization in Records Management
Fuld-Gilad-Herring Academy of Competitive Intelligence
Competitive Intelligence Professional Certification Program
Saint Mary's College at Notre Dame
B.A., Political Science and Philosophy
American University
Washington Semester Program (American Politics)
Correct Care Solutions December 2012 - Present
Correctional Healthcare Companies December 2011 - December 2012
Trinidad State Junior College 2009 - 2009
BJ Adams and Company Real Estate 2006 - 2008
Aspen Square Hotel 2003 - 2006
AT&T formerly SBC 1999 - 2003
Skills
Nursing, BLS, EMR, Healthcare Management, Hospitals, Healthcare, Clinical Research, Case Managment, EHR, Public Health, Treatment, Mental Health
Education
Trinidad State Junior College 2008 — 2011
Associate's degree, Nursing
Western Illinois University 1991 — 1995
Bachelors Business, Information Technology
AT&T September 2012 - Present
AT&T June 2004 - September 2012
AT&T (Formerly SBC) 2003 - 2004
AT&T (Formerly Southwestern Bell Telephone Company) August 2000 - April 2003
AT&T (Formerly Southwestern Bell Telephone Company) September 1995 - August 2000
Skills
Telecommunications, Customer Experience, Cross-functional Team..., Product Management, Vendor Management, Customer Satisfaction, Team Leadership, Analysis, Process Development, Problem Solving, Contract Management, Operations Management, Team Building, Quality Management, Sales, Leadership, Wireless, Strategic Partnerships, Contract Negotiation, Sales Operations, Program Management, Process Improvement, Sales Management, Customer Retention, Call Centers, Enterprise Software, Solution Selling, Networking, Account Management, Managed Services, Direct Sales, VoIP, Salesforce.com, Mobile Devices, Unified Communications, Business Development, CRM, Selling, Sales Process, Broadband, Go-to-market Strategy, Competitive Analysis, Management, Product Marketing, Strategy, Strategic Planning, Marketing, New Business Development
Education
The University of Texas at Arlington 1985 — 1989
BA in Business, Concentration in Management
Texas A&M University 1996 — 1996
Certificate - Telecommunications Training, Telecommunications Technical Training
The University of Texas at Arlington 1988 — 1988
Real Estate Licensing Curriculum Certificates, Real Estate
Softweb Solutions Inc January 2014 - Present
Motorola Solutions October 2005 - November 2012
AT&T (Formerly SBC) 2003 - 2005
Sprint 2001 - 2003
Skills
Agile Methodologies, Requirements Analysis, Software Development, Software Project..., SDLC, Quality Assurance, Software Engineering, Testing, Management, Unix, Integration, Scrum, Contact Management, SOA, Web Services, Agile Project Management, HR Software, Strategic Financial..., Strategic Planning, HR Policies, Mobile Devices, Executive Management
Education
The George Washington University 2008 — 2009
Advanced Master's Certificate, Project Management
The George Washington University 2006 — 2006
Master's Certificate, Project Management
George Mason University 2001 — 2001
Certificate, Information Technology
George Mason University 1999 — 2000
MS - Software Systems Engineering, Software Engineering
Gujarat University 1997 — 1998
Computer Science
self employed September 2011 - Present
self January 2002 - Present
Burning Man 2002 - Present
Center for Asian American Media February 2008 - March 2013
First Unitarian Church of San Jose April 2009 - May 2011
San Francisco Film Society April 2010 - May 2010
Acrosports March 2008 - May 2010
Mayacamas Ranch April 2008 - August 2008
Epic Arts 2003 - 2005
AT&T (formerly SBC) 1999 - 2005
Skills
Volunteer Management, Costume Design, Film, Theatre, Television, Event Planning, Non-profits, Public Speaking, Teaching, Editing, Mac, Event Management, Stage Management, Social Networking, Art, Creative Writing, Nonprofits, Blogging
Education
Academy of Art University 1994 — 1997
Digital Art
University of the Pacific 1989 — 1989
San Joaquin Delta College 1988 — 1989
Cabrillo College 1987 — 1988
Aligned Data Centers June 2015 - Present
Advocate - The Cloud & Connectivity Insiders November 2013 - March 2015
Telx July 2012 - September 2013
General Dynamics Information Technology September 2011 - July 2012
MegaPath inc. May 2004 - September 2010
NTT/ Verio December 2001 - May 2004
AT&T (Formerly SBC) November 1998 - October 2000
Meridian Data August 1996 - October 1998
Borland Software August 1995 - August 1996
Skills
Sales Management, Managing Distribution..., Cloud Computing, Telecommunications, Data Center, Professional Services, Channel Partners, Channel, Wireless, Business Development, Forecasting, SaaS, Managed Services, Security, Selling, Salesforce.com, VoIP, Management, Enterprise Software, MPLS, Solution Selling, Unified Communications, Strategy, Sales Operations, Sales Process, CRM, Networking, Co-location, Direct Sales, Leadership, Sales, B2B, Strategic Partnerships, Storage, Go-to-market Strategy, Team Management, Product Management, Customer Retention, Account Management, Virtualization, Consulting, New Business Development, Start-ups, Lead Generation
Education
University of Arizona 1987 — 1991
Bachelor of Science, Economics
Lincoln Property Company March 2008 - Present
BearingPoint November 2000 - December 2007
AT&T (formerly SBC) December 1981 - June 2000
SBC International 1997 - 1999
Skills
Cloud Computing, Data Center, Governance, Personnel Management, Invoicing, Financial Risk, Order Management, Personal Development, IT Executive Management, Project Management, Consulting, Budgets, Telecommunications, Customer Service, Vendor Management, BYOD, Business Intelligence, Management, Business Transformation, Integration, Management Consulting
Education
Polytechnic Institute of New York University 1989 — 1991
MS, Telecommunications Management
Missouri State University 1977 — 1981
BS, Data Processing
AT&T (formerly SBC) 2005 - Present
AT&T January 2001 - Present
Skills
Certified Knowledge..., Instructional Design, Leadership, Knowledge Management, Project Management, Cross-functional Team..., Vendor Management, Technical Writing, Software Documentation, Integration, Program Management, Process Improvement, Strategy, Requirements Analysis, Proposal Writing, Telecommunications, Cloud Computing, Visio, Strategic Planning, Analysis, PMP, Team Building, Outsourcing, Business Process..., Team Leadership, Business Analysis, Training, SharePoint, CRM, Security, Call Centers, Business Intelligence, IT Strategy, Management, IT Management, Project Planning, Change Management
Education
University of North Texas 2001 — 2003
MA, Technical Writing
Anthem (formerly WellPoint) December 2013 - Present
IBM November 2012 - December 2013
IBM October 2010 - November 2012
IBM December 2005 - October 2010
AT&T (Formerly SBC) January 2003 - December 2005
AT&T (Formerly SBC/SNET) December 2000 - January 2003
Housatonic Community College 2001 - 2001
U.S. Department of Labor January 1997 - December 2000
IDOL - IOSHA January 1994 - January 1997
Computer Companions January 1993 - January 1994
Skills
System Administration, Software Documentation, Vendor Management, Integration, Customer Satisfaction, ITIL, Troubleshooting, Disaster Recovery, IT Management, Service Delivery, Management, Technical Support, Project Management, Change Management, Executive Positions, Security, Networking, Call Centers, Customer Service, IT Service Management, Program Management, Windows, Analysis, Help Desk Support, Enterprise Software, Unix, Hardware, PMP, Process Improvement, XP, Information Technology, Leadership, System Deployment, Business Analysis, IT Strategy, Occupational Health, Industrial Safety, OSHA, Industrial Hygiene, Workplace Safety, Emergency Planning, Emergency Management, University Teaching, Incident Management, Windows XP
Education
University of Indianapolis 2007 — 2009
Master of Business Administration (M.B.A.), Busines/Global Supply Chain Management
Housatonic Community College 1998 — 2000
N/A, Network Administrator Certificate
Purdue University 1991 — 1994
BS, Environmental Health - Industrial Hygiene
USAF School Of Aerospace Medicine 1987 — 1987
N/A, Bioenvironmental Engeering
Asurion - AT&T DIRECTV 2013 - Present
DIRECTV 2012 - 2013
Verizon Wireless 2004 - 2012
State of Michigan 2004 - 2004
AT&T (Formerly SBC) 1988 - 2002
Skills
Customer Relations, Customer Experience, Performance Management, Leadership Development, Team Building, Coaching, Organizational..., Net Promoter Score, Hiring, Employee Relations, Employee Engagement, Voice of Customer, Six Sigma Green Belt, Budget, Event Management, Call Center, Budgets, Recruiting, Project Management, Leadership, Customer Service, Voice of the Customer, Six Sigma, Telecommunications, Call Centers, Vendor Management, Training, Project Planning, Cross-functional Team..., Program Management, Customer Retention, Operations Management, Employee Training, Human Resources, Process Improvement, Policy, Employee Benefits, Time Management, Team Leadership, Succession Planning, Customer Satisfaction, Wireless, Outsourcing, Mobile Devices, Team Management, Start-ups, Onboarding, Cellular Communications, Call Center Development, Account Management
Education
University of Phoenix 2012 — 2013
Master of Business Administration, Business Administration and Management, General, 3.75
Davenport University 1998 — 2002
Bachelor of Business Administration, Entrepreneurship Management
University of Michigan Executive Education Center 1998 — 2002
Certifications, Management
SilverCreek Entertainment March 2011 - October 2011
Time Warner Cable Business Class March 2008 - May 2010
VERIZON September 2004 - January 2008
Verizon Business 2006 - 2008
SBC October 1997 - August 2004
AT&T (formerly SBC) 1997 - 2004
SBC / ATT 1997 - 2004
Cystic Fibrosis Foundation 1996 - 2000
National Kindey Foundation 1996 - 1999
Global Crossing/Frontier Communications March 1996 - September 1997
Education
Ferris State University 1976 — 1979
Associates, Commercial Art/Marketing
Northern Michigan University 1975 — 1976
Commercial and Advertising Art
AT&T September 2009 - Present
AT&T December 2006 - September 2009
AT&T September 2001 - December 2006
AT&T (formerly SBC) December 1999 - September 2001
Stanley Tools August 1998 - November 1999
US Army May 1995 - August 1999
Skills
Leadership, Project Management, Training, Customer Service, Public Speaking, Process Improvement, Program Management, Budgets, Team Building, SAP, Microsoft Office, Salesforce.com..., Engineering
Education
Prairie View A&M University 1990 — 1995
Bachelor's degree, Civil Engineering
Prairie View A&M University
Rackspace April 2014 - Present
Rackspace Hosting August 2012 - April 2014
Rackspace Hosting November 2010 - August 2012
AT&T July 2010 - November 2010
AT&T July 2007 - June 2010
AT&T (formerly SBC) October 2004 - July 2007
AT&T October 2003 - October 2004
AT&T June 1998 - October 2003
AT&T June 1997 - June 1998
Skills
Strategic Planning, Cloud Computing, Program Management, Product Management, Marketing Management, Innovation Management, Business Innovation, Information Technology, Global Network..., Corporate Communications, Change Management, Leadership Development, Life Coaching, Women Leaders, Telecommunications..., Process Improvement, Diversity & Inclusion, Crowdsourcing, Communication
Education
Oklahoma State University 1997 — 1999
Masters of Science, Telecommunications Management- Spears School Of Business
Texas A&M University 1993 — 1997
Bachelor of Science, Sociology
Rheinische Friedrich Wilhelms Universität 1996 — 1996
Study Abroad Program, German Studies
James Madison 1989 — 1993
Level 3 Communications February 2015 - Present
Level 3 Communications January 2012 - Present
Level 3 Communications January 2010 - January 2012
Level 3 Communications, LLC December 2003 - December 2009
LeCroy (formerly Computer Access Technology Corporation) October 2001 - August 2003
Cisco Systems October 2000 - October 2001
AT&T (formerly SBC) 1998 - 2000
AT&T (formerly Pacific Bell) 1994 - 1998
Skills
Channel, Solution Selling, Wireless, Managed Services, Unified Communications, Telecommunications, Co-location, VoIP, MPLS, Cloud Computing, IP, Direct Sales, SaaS, SIP Trunking, Data Center, Account Management, Strategic Partnerships, Salesforce.com, Ethernet, Telephony, Professional Services, Product Management, Go-to-market Strategy, Metro Ethernet, Sales Engineering
Education
California State University-East Bay 1992 — 1998
B.S., Business Management, Marketing
AT&T January 2013 - Present
AT&T May 2011 - March 2013
AT&T Advertising Solutions March 2007 - August 2011
AT&T (formerly SBC) June 2003 - March 2007
Verizon Information Services August 2001 - June 2003
Westwood One June 1996 - August 2001
Skills
Advertising, Mobile, Online Marketing, Sales Management, Advertising Sales, Leadership Development, Leading Cross..., HR Solutions, Mobile..., International Relations, Corporate Branding, Mobile Devices, Cross-functional Team..., Leadership, Sales, Talent Management, Program Management, Human Resources, Customer Satisfaction, Telecommunications, Management, Strategy, Communication, People Skills
Education
Loyola Marymount University
Master, Business Administration; Marketing Management and International Business
Loyola Marymount University
Bachelor of Arts, Business Administration; Marketing and Japanese
Datalink October 2014 - Present
Bear Data Solutions January 2012 - October 2014
Bear Data Solutions August 2007 - January 2012
Opus One Consulting January 2005 - August 2007
MTM Technologies, Inc. 2006 - 2006
AT&T (formerly SBC) 2005 - 2006
Metronome, Inc. 2004 - 2005
Skills
Unified Communications, Cisco Technologies, Data Center, CCNA, CCIE, Cisco Certified, Storage Area Networks, Cisco Call Manager, EIGRP, BGP, OSPF, VoIP, CCNP, QoS, Routing, Virtualization, CCVP, Cisco IOS, Cisco Nexus, Juniper, MPLS, Network Security, Networking, Telecommunications, VMware, VPN, Voice & Data Convergence, SAN
Education
IT Certifications 2001 — 2011
Certs, Information Technology
Orange Coast College 1999 — 2003
Associate, Information Technology
CSC August 2015 - Present
NS2 Serves March 2015 - May 2015
NS2 Serves March 2015 - May 2015
MANCON CONSULTANCY & PROJECT MANAGEMENT August 2012 - September 2013
Department of the Navy December 2007 - August 2012
US Air Force Reserve July 1993 - October 2007
AT&T formerly SBC December 1999 - January 2006
First Data Corporation July 1995 - December 1999
United States Air Force Security Forces March 1983 - July 1992
Skills
NIMS, Public Safety, Incident Command, Emergency Planning, Homeland Security, Emergency Services, NCIC, Preparedness, Police, Emergency Management, Criminal Justice, Enforcement, Rescue, Disaster Response, Emergency Medical..., Interrogation, Tactics, Criminal Investigations, Command, Security Management, First Responder, Evidence, First Aid, Intelligence Analysis, Training, Crisis Management, Crime Prevention, Force Protection, Policy, Special Operations, National Security, Field Training, Military Experience, Counterterrorism, Firearms, Supervisory Skills, Government, Risk Assessment, Military, Security Clearance, Interagency Coordination, Military Training, Weapons, Weapons of Mass..., Operational Planning, Security Operations, Investigation, Physical Security, Private Investigations, Security
Education
Saint Leo University 2010 — 2013
Bachelor of Business Administration: Technology Management, 3.5 GPA
Saint Leo University 2010 — 2012
Associate's Degree, Business Administration, 3.5 GPA
Richard King High School 1979 — 1982
High School Diploma
Alan Carroll & Associates
Advanced Communication Skills Workshop
Columbia College Chicago November 2009 - December 2014
Fleishman-Hillard Inc. 2000 - 2009
AT&T (formerly SBC) 1997 - 2000
Texas Tech Office of Communications 1990 - 1997
Skills
Strategic Communications, Media Relations, Social Media Marketing, Crisis Communications, Corporate Communications, Internal Communications, Reputation Management, Public Relations, Message Development, Communication Training, Speech Writing, Press Releases, Public Affairs, Integrated Marketing, Social Media, Copywriting, Strategy, Journalism, Nonprofits, Corporate Social..., Crisis Management, Marketing Communications, Content Development
Education
Texas Tech University
M.A.
Texas Tech University
B.A.
madeleine boos, architecture + interiors, LLC October 2011 - Present
Southwest University of Visual Arts 2009 - 2011
madB design, inc. 2000 - 2008
AT&T (formerly SBC) 1997 - 1999
Epstein Architecture, Engineering and Construction 1995 - 1997
VOA Associates 1992 - 1995
Perkins and WIll 1989 - 1992
Skills
Interior Architecture, Architectural Design, Interior Design, Architecture, Sustainable Design, Renovation, space planning, Commercial Design, Residential Design, Additions, Furnishings, Space-planning, Furniture, Space planning, Design Research, Landscape Architecture, Rendering, Residential Homes, FF&E, Architectures, Architectural Drawings, Finish, SketchUp, Revit, Sketching, Comprehensive Planning, LEED, Submittals, Space Planning
Education
University of Illinois at Chicago 1984 — 1989
Bachelor of Architecture
Barat College of DePaul University
Pacific Southwest Association of REALTORS September 2010 - Present
Pacific Southwest Association of REALTORS January 2005 - August 2010
AT&T Formerly SBC 1997 - 2005
United States Air Force September 1984 - September 1990
Skills
Strategic Planning, Budgets, P&L Financial Management, Community Outreach, Public Relations, Project Management, Non-profits, Public Policy, Government, Public Speaking, Leadership Development, Marketing, Strategic Communications, Program Management, Fundraising, Grant Writing
Education
Golden Gate University
MS, Telecommunications Management
Fordham University
BS, Business Administration Minor Marketing
Textron July 2014 - Present
Marvin F. Poer and Company August 2006 - Present
Xcalibur Refreshments May 2006 - Present
AT&T (formerly SBC) September 2001 - March 2006
Skills
Administrative..., Office Management, Outlook, Calendaring, Microsoft Excel, Data Entry, Microsoft Office, Customer Service, Microsoft Word, PowerPoint, Accounts Payable, Budgets, Event Planning, Marketing, Accounting
Education
Amber University 1987 — 1990
Master of Business Administration (MBA), Business/Commerce, General
The University of Texas at Dallas
Bachelor of Science (BS), Business Administration and Management, General
Amobee (formerly Adconion Direct) 2014 - Present
Adconion Direct 2011 - 2014
Demand Media 2011 - 2011
Microsoft Corporation 2006 - 2011
NYSE (formerly Pacific Exchange) 2003 - 2006
AT&T (formerly SBC) 2003 - 2003
Skills
Online Advertising, Rich Media, Product Development, Product Management, Video Advertising, Digital Media, Email Clients, HTML emails, SQL, Databases, XML, SSL, Scrum, Ad Serving, APIs, Digital Strategy, Mobile Applications, User Interface Design, Software Design, Project Management, Mobile Devices, Distributed Systems, Agile Project Management, Monetization, Agile Methodologies, Analytics, Web Applications, Big Data, Mobile Advertising, REST, Product Planning, Hadoop, SaaS, Display Advertising, Software Engineering, E-commerce, Ad Networks, Cloud Computing
Education
University of California, Berkeley
B.A. Honors, Computer Science
National Hillary Clinton Delegate Network June 2008 - September 2008
Hillary Clinton for President February 2008 - June 2008
AT&T (formerly SBC) August 2004 - January 2008
Modern Signal, Inc January 2004 - August 2004
University Of Tennessee March 2003 - October 2003
Siemens ICM November 1999 - June 2002
Growzone (formerly VersaCom) November 1998 - October 1999
US News & World Report February 1998 - August 1998
Skills
Project Management, Program Management, Software Project..., Business Analysis, Visio, Vendor Management, Research, Requirements Analysis, Integration, PMP, SDLC, Editing, PMO, Technical Writing, Cross-functional Team..., Team Leadership, Process Improvement, Telecommunications
Education
The George Washington University 1997 — 1998
University of California, Santa Cruz 1987 — 1991
B.A.
Tulane University 1984 — 1985
AT&T December 2014 - Present
AT&T July 2012 - December 2014
AT&T April 2011 - July 2012
AT&T October 2009 - March 2011
AT&T May 2009 - September 2009
AT&T June 2008 - April 2009
AT&T July 2007 - May 2008
Pepperdine University, Graziadio School of Business and Management August 2005 - April 2007
AT&T (formerly SBC) May 2006 - August 2006
Ironclad January 2006 - April 2006
Skills
Cross-functional Team..., Process Improvement, Account Management, Analysis, Analytics, Business Development, CRM, Change Management, Cloud Computing, Competitive Analysis, Customer Service, Data Analysis, Leadership, Integration, Leadership Development, Management, Marketing, Marketing Strategy, Product Management, Product Marketing, Program Management, Project Management, Public Speaking, SaaS, Sales Operations, Strategic Planning, Strategy, Team Building, Telecommunications, Training, Vendor Management
Education
Pepperdine University 2005 — 2007
MBA
University of California, Los Angeles
Bachelors of Science
Kellogg Company February 2015 - Present
Starcom MediaVest Group December 2013 - February 2015
Tapestry (Division of Starcom MediaVest Group) August 2010 - November 2013
Spark SMG October 2008 - July 2010
Spark Communications (Starcom Mediavest Group) July 2007 - September 2008
Starcom March 2006 - June 2007
AT&T (formerly SBC) August 2003 - October 2005
Skills
Integrated Marketing, Advertising, Media Planning, Marketing Strategy, Competitive Analysis, Social Media, Mobile Devices, Media Buying, Customer Insight, Digital Strategy, Television, Marketing Communications, Marketing, Strategy, Media Strategy, Digital Media, Interactive Marketing, Mobile Marketing, Online Advertising, Social Media Marketing, Hispanic Marketing, Digital Marketing, SEO
Education
Northwestern University - Medill School 2010 — 2012
Masters, Integrated Marketing Communications
DePaul University 1999 — 2003
Bachelor of Science (B.S.), Marketing
Global Telcom 4 Business December 2010 - Present
AT&T formerly SBC 2003 - 2006
Paetec formerly McLeodUSA 1998 - 2002
Claricom formerly Executone 1996 - 1998
Skills
Account Management, Managed Services, Customer Service, Solution Selling, Unified Communications, Telecommunications, Co-location, VoIP, Telephony, Wireless, Direct Sales, SIP Trunking, Sales, MPLS, Management
Education
Southern Illinois University, Carbondale 2002 — 2005
AT&T formerly SBC September 1972 - September 2003
Skills
Call Centers, MPLS, Telecommunications, Wireless, IP, Telephony, VoIP, Unified Communications, Managed Services, Vendor Management
Education
Northwood University 2005 — 2009
Bachelor, Business
Altisource August 2013 - Present
Ally Financial Inc. (formerly GMAC) November 2006 - August 2013
AT&T (formerly SBC) January 1999 - October 2006
US Army September 1987 - February 1996
Skills
Disaster Recovery, ITIL, Vendor Management, Data Center, IT Operations, IT Strategy, Unix, Technical Architecture, Operations Management, SOX Compliancy, Outsourcing, Enterprise Architecture, Integration, Troubleshooting, Storage, IT Management, Infrastructure, Change Management, System Administration, Management, Enterprise Software, Business Process, IT Service Management, Virtualization, PMO, Network Security, Business Analysis, Information Technology, Governance, Project Portfolio..., PMP, System Deployment, Servers, Visio, Cloud Computing, Solution Architecture, SDLC, Process Improvement, Incident Management, Business Continuity, SAN, Security, Leadership, Hardware, Service Delivery, SharePoint
Education
DeVry University-Texas
Technical Management (IT), Bachelors of Science
CDK Global March 2015 - Present
Roberts & Roberts Insurance September 2012 - February 2015
Insight (formerly Calence) April 2006 - September 2012
AT&T (formerly SBC) January 1999 - March 2006
Anixter 1995 - 1999
Skills
Solution Selling, Unified Communications, Wireless, Networking, Sales, CRM, Cloud Computing, SaaS, Sales Process, Project Management, Data Center, Managed Services, VoIP, Direct Sales, Enterprise Software, Channel Partners, Strategic Partnerships, Account Management, Professional Services, Cisco Call Manager, Cisco Technologies, Disaster Recovery
Education
Oregon State University 1991 — 1994
BA, History and Political Science
Sunset High School 1989 — 1991
Argonne National Laboratory June 2015 - Present
Argonne National Laboratory May 2014 - May 2015
Atkore Intl January 2010 - April 2014
Tyco Intl - Allied Tube January 2009 - December 2010
Tyco Intl - Allied Tube October 2005 - December 2008
AT&T Formerly SBC March 2002 - March 2004
AT&T formerly SBC / Ameritech / Illinois Bell 1989 - 2002
Skills
Process Improvement, Leadership Development, Purchasing, Team Building, Employee Relations, Contract Negotiation, Human Resources, Six Sigma, Strategic Planning, Inventory Management, Continuous Improvement, Budgets, Procurement, Operations Management, Forecasting, Management
Education
National-Louis University 1993 — 1994
Business Administration
Robert Morris University - Illinois 1979 — 1980
AA, Administrative Secretarial
CenturyLink (Savvis) September 2010 - Present
United States Postal Service February 2010 - September 2010
MasterCard June 2009 - February 2010
Monsanto April 2006 - June 2009
AT&T (FORMERLY SBC) April 2000 - April 2006
Winstar Communications November 1999 - March 2000
Indigo Consulting September 1999 - March 2000
Illinois Masonic Hospital October 1999 - November 1999
Ameritech September 1999 - September 1999
Skills
Spring, Tomcat, JUnit, Hibernate, Java Enterprise Edition, Ant, Maven, JSP, Eclipse, XML, Web Services, Struts, EJB, JDBC, Servlets, Java, Oracle, Agile Methodologies, AJAX, JMS, Scrum, Websphere, JavaScript, PL/SQL, Unix, SQL, JPA, Web Applications, Object Oriented Design, MVC, CVS, GWT, CSS, Shell Scripting, Microsoft SQL Server, Unix Shell Scripting, Swing, JSTL, Log4j, Core Java, Flex, jQuery, Test Driven Development, HTML 5, WebSphere, Weblogic, Spring Framework
Education
Bradley University 1998 — 1999
Master of Science, Computer Science
Osmania University
Bachelor of Science, Computer Science
Capital One, Commercial Banking October 2013 - Present
Capital One, Commercial Banking April 2013 - December 2013
Capital One, Information Techonology May 2006 - April 2013
AT&T (formerly SBC) September 1998 - April 2006
Skills
Vendor Management, Risk Management, Process Improvement, Business Analysis, Financial Services, Business Process..., IT Strategy, Governance, Business Process, Information Technology
Education
Amberton University 2004 — 2006
MBA, Strategic Leadership
Pennsylvania State University-Great Valley Graduate Center 2001 — 2003
MS, Information Science
Widener University 1996 — 1998
Bachelor, International Business
Christ Centered Counseling and Coaching, LPPC October 2013 - Present
Christ Centered Counseling and Coaching, LPPC August 2013 - May 2014
Mosher & Associates, P.C. 2010 - 2012
AT&T (formerly SBC) February 1980 - July 2005
Skills
PowerPoint, Microsoft Excel, Microsoft Word, Teamwork, Customer Service, English, Research, Human Resources, Time Management, Leadership, Team Leadership, Windows, HTML, Event Planning, Outlook, Microsoft Office, Nonprofits, Data Entry, Training, Management
Education
Dallas Baptist University 2010 — 2014
Master of Arts, Counseling
Dallas Baptist University 2000 — 2010
Bachelor of Arts and Sciences, Psychology
AliveCor Inc. May 2015 - Present
Communication Management Services 2014 - 2014
Tillster (formerly EMN8) 2009 - 2013
Tax Compliance, Inc. November 2008 - 2009
DefenseWeb Technologies, Inc. May 2008 - September 2008
Symitar 2008 - 2008
AT&T (Formerly SBC) June 2005 - August 2005
Skills
Test Automation, Microsoft SQL Server, Agile Methodologies, XML, Visual Studio, Quality Assurance, SQL, Scrum, Test Cases, Unix, Java, Requirements Analysis, Python, RESTful WebServices, Software Quality..., SDLC, Test Planning, Linux
Education
San Diego State University-California State University
BS, Computer Science, BioEngineering
St. Francis High School
St. Francis High School
Transportation Security Administration/Department of Homeland Security 2006 - Present
AT&T (formerly SBC) 1969 - 2000
Skills
Leadership, Program Management, Process Improvement, Change Management, Government, Project Management, Public Speaking, Customer Service, Microsoft Office, Policy, Community Outreach, Team Leadership, Management, PowerPoint, Training, Policy Analysis
Education
California State University-Dominguez Hills
English
Entelic Group, Inc. January 2013 - Present
AT&T (formerly SBC) September 2003 - May 2012
Allegiance Telecom March 1998 - March 2000
American Telco October 1995 - March 1998
Skills
New Business Development, Direct Sales, Sales Leadership, Consultative Selling, Project Coordination, Commitment to Customer..., Collaborative Problem..., Presidents Club, Wireline, MPLS, Metro Ethernet, Ethernet, LAN-WAN, VoIP, Mobility Solutions, Team Leadership, Sales Management, Business Relationship..., Selling, Solutions Marketing, Cloud Computing, Telecommunications, Consulting, Hosted Services, PRI, Co-location, Solution Selling, SIP Trunking, Long Distance, Enterprise Software, Strategy, Sales Process, Data Center, Sales Operations, Wireless, Business Development, Mobile Devices, Sales, Customer Service, Managed Services
Education
Sam Houston State University
Criminal Justice / Business Communications
The Knowledge Academy
Project Management
Branwar Wine Distributing Co. May 2010 - Present
WCW International, Inc. November 2007 - December 2010
AT&T (formerly SBC) January 1972 - July 2005
Skills
Telecommunications, Business Strategy, Project Planning, Strategic Planning, Customer Service, New Business Development, Management, Business Development, Strategy, Leadership, Cross-functional Team..., Start-ups, Entrepreneurship
Education
University of Houston 1968 — 1974
BS, Mathematics
AT&T July 2011 - Present
AT&T January 2010 - July 2011
AT&T (Formerly SBC) April 2004 - January 2009
AT&T (Formerly SBC/Ameritech) January 1999 - April 2004
AT&T (Former SBC/Ameritech) March 1997 - December 1998
AT&T (Formerly Ameritech) June 1987 - March 1997
AT&T (Formerly Ameritech/Indiana Bell) April 1986 - June 1987
Skills
Cross-functional Team..., Program Management, Proposal Writing, Project Management, Project Portfolio..., Management, Strategy, Budgets, Telecommunications, Wireless, PMP, Vendor Management, Service Delivery, Integration, VoIP, Mobile Devices, Professional Services, Managed Services, IP, Solution Selling, SaaS, Ethernet, Product Management, Unified Communications, Requirements Analysis, Pre-sales, MPLS, Networking, Leadership, Co-location, Call Centers, Process Improvement, Outsourcing, Telephony, Strategic Partnerships, RFP, Cloud Computing, WAN, Team Leadership, Network Design
Education
Purdue University 1981 — 1985
B.S.
AT&T (formerly SBC) 2001 - Present
Education
Lawrence Technological University
BSBA, Computer Information Systems
None DirectorKaiser PermanenteJanuary 2006 - April 2010
AT&T (formerly SBC) August 1997 - August 2004
Skills
Policy, Budgeting, Organizational..., Leadership Development, Healthcare, Performance Improvement, Change Management, Strategic Planning, Performance Management, Employee Relations, Organizational..., Employee Engagement, Culture Change, Organizational Change, Change Leadership, Staff Development, Conflict Resolution, Talent Management
Education
University of San Francisco 1999 — 2001
MS-HROD, Human Resource
Leaders in Enterprise Contact Center Solutions in San Diego CA July 2013 - Present
Nexus IS July 2012 - July 2013
Leaders in Enterprise Networks Solutions in San Diego CA September 2011 - June 2012
Cassidian Communications, Inc. an EADS North America Company November 2009 - August 2011
Integrated Technology August 2006 - April 2009
AT&T - formerly SBC December 2003 - April 2006
BLACK BOX - Nextira - Williams January 1994 - August 2003
Williams Communications 1995 - 1999
Nortel Meridian Systems 1992 - 1995
Skills
VoIP, Unified Communications, SIP, Telecommunications, Telephony, Cisco Technologies, IP, Call Center, Managed Services, Data Center, Call Centers, MPLS, Integration, WAN, Network Design, Ethernet, LAN-WAN, Sales Engineering, Solution Architecture, CCNA, Network Engineering, Interoperability, Traffic Engineering, Network Provisioning, Switches, Contact Center Design, AVAYA, VISIO-neering, Converged Networks, NORTEL, Systems Design &..., IP Networking, Project Implementation, IVR & SPEECH, Hosted VoIP Solutions, Telecom Audits, Emergency Communications, Bandwidth Assessments, White-boarding, Innovative Problem..., Enterprise Architect, Power Engineering, Call Accounting & MIS, Cisco, System Deployment, UCCX, Digital Photography, Contact Center..., Use Case Analysis, Pre-Sales Consulting
Education
CISCO Networking Academy 2003 — 2006
Cisco Certified Networking Associate (CCNA), Cisco Routers Switches Networking Protocols, Certificate
University of Maryland College Park
B.S., ASTRONOMY with HONORS
San Diego State University-California State University 2009 — 2010
Certificate - Green Energy Management, Renewable Energy
Leaders in Operations and Process Improvement Management in the Greater Chicago Area December 2013 - Present
MetLife 2003 - 2012
AT&T (Formerly SBC) 2002 - 2003
AT&T (Formerly SBC - Formerly Ameritech) 1996 - 2002
National-Louis University 2001 - 2001
Brothers & Thompson (Formerly Carney & Brothers Law Firm) 1993 - 1996
Skills
Training, Process Improvement, Leadership, Strategic Planning, Team Building, Performance Management, Project Management, Customer Service, Contract Negotiation, Customer Satisfaction, Coaching, Insurance, Problem Solving, Microsoft Excel, Operations Management, Recruiting, Customer Retention, Change Management, Outlook, Time Management, Quality Assurance, Mentoring, Microsoft Word, PowerPoint, Contract Management, Performance Reviews, Employee Engagement, Mergers & Acquisitions, Marketing, Vendor Management, Cross-functional Team..., Team Leadership, Building Relationships, Expense Management, Metrics, Compliance, Lotus Notes, MS Project, Presentations, Master Agreements, Reports, Surveying, Delivering Results, Goal-driven leader, Oral & Written..., Workflow, Conflict Resolution, Interviewing Skills, Diversity, Human Resources
Education
Alison 2015 — 2015
Certificate, Human Resources Management/Personnel Administration, General, 4.0
National-Louis University
Master's of Science, Written Communications
Northern Illinois University
Bachelor's degree, Political Science and Public Law
Roosevelt University
Paralegal Certificate, Legal Assistant/Paralegal
AT&T August 2012 - Present
God's Little Snowball September 2010 - Present
Kaizen Impact Group December 2007 - March 2011
A&T (formerly SBC) December 2003 - December 2007
AT&T (formerly SBC) August 2002 - December 2003
AT&T (formerly SBC) January 2000 - August 2002
Skills
Account Management, Accounting, Business Planning, CRM, Customer Service, Direct Sales, Leadership, Managed Services, Management, Networking, New Business Development, Sales, Sales Management, Sales Operations, Solution Selling, Strategic Financial..., Telecommunications, Unified Communications, Wireless, Team Leadership, Customer Experience, Team Building, Coaching, Process Improvement
Education
LeTourneau University 1996 — 1999
BS Management, Management
Experian Decision Analytics April 2009 - April 2011
AT&T May 2006 - February 2009
AT&T (formerly SBC) September 2001 - May 2006
Safeco Business Insurance November 1997 - September 2001
Education
Keller Graduate School of Management of DeVry University 2010 — 2013
Masters, Management Information Systems
Indiana University - Kelley School of Business
B.S, Marketing
Systems Integration Solutions November 2004 - Present
AT&T - Formerly SBC July 1997 - June 2001
Merit Resources January 2001 - April 2001
AT&T (Formerly SBC) April 1994 - July 1997
Skills
Salary, Recruiting, Employee Relations, Deferred Compensation, Human Resources, Training, Performance Management, Strategy, Personnel Management, Compensation & Benefit, Technical Recruiting, Performance Improvement, Vendor Management, Talent Acquisition, Applicant Tracking..., Internet Recruiting, Management, Benefits Negotiation, Talent Management, Interviews, Onboarding, Sourcing, Staffing Services, College Recruiting
Education
University of San Francisco 1990 — 1992
BS
Universal Screen Arts, Inc. November 2014 - April 2015
Sweet CeCe’s Frozen Yogurt April 2014 - October 2014
Fannie May Candy May 2013 - December 2013
AT&T (formerly SBC) December 1970 - March 2013
AT&T/SBC/Ameritech January 2000 - January 2013
AT&T 1970 - 2013
AT&T/SBC/Ameritech January 1997 - January 2000
AT&T/SBC/Ameritech January 1970 - January 1997
Skills
Telecommunications, Wireless, Computer Network..., Call Centers, Vendor Management, Process Improvement, Program Management, VoIP, Managed Services, Customer Experience, Service Delivery, Project Management, Team Leadership, Customer Satisfaction, Change Management, Ethernet, Team Building, Customer Retention, Unified Communications, Solution Selling, Troubleshooting, Training, Telephony, T1, Product Management, Broadband, Management, Customer Service, Account Management
Education
Cuyahoga Community College
Associate Degree, Business
AT&T June 2012 - Present
AT&T April 2011 - Present
AT&T March 2006 - March 2011
AT&T September 2004 - March 2006
AT&T (Formerly SBC) June 2000 - September 2004
Skills
Microsoft Office, Typing, Communication Skills, Requirements Analysis, Team Building, Team Management, Performance Management, Customer Service, Compliance, Analysis, Six Sigma, Team Leadership, Data Analysis, Management, Wireless, Software Documentation, Project Management, Telecommunications
Education
Texas Wesleyan University 1995 — 2000
B.B.A, Management
HPLAR March 2012 - Present
Nike March 2014 - March 2015
ACS/Xerox Corporation December 2006 - March 2012
Karta Corporation May 1998 - April 1999
AT&T (formerly SBC) July 1989 - May 1998
Skills
Instructional Design, E-Learning, Blended Learning, Captivate, Instructional Technology, ADDIE, Adult Education, Distance Learning, Educational Technology, Curriculum Design, Learning Management, Instructor-led Training, Learning Management..., Moodle, Needs Analysis, Lectora, SCORM, Training
Education
Fontbonne University 1993 — 1995
Master of Business Administration (MBA), Instructional Design, 3.8
Coyote Creek Learning Fund 2009 - 2011
AT&T (Formerly SBC) November 2002 - January 2006
Skills
Project Management, Presentations, Fundraising, Team Leadership, Process Improvement, Event Planning, Data Analysis, Marketing Strategy, Volunteer Recruiting, Volunteer Management, Strategic Planning, Customer Relations, Written Communication, Oral Communication, Microsoft Office, Merchandising, Cross-functional...
Education
California State University-Chico
Bachelor of Business Administration (B.B.A.), Marketing
California State University-Hayward
Master of Business Administration (MBA), Finance and Marketing