AT&T Internet Services
Located in: AT&T StoreAddress: South Portland, ME 04106Phone: : : Website: : : : Hours: : Category: Place name: Website: https://www.att.com/internet/ Category: Internet Service Provider Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. · Own this business?Add missing informationAdd phone number Unable to add this file. Please check that it is a valid photo. Add business hours Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a questionBe the first to ask a question Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of AT&T Internet Service Posting publicly on the Web Write a review Reviews Be the first to review
AT&T Internet Services List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at AT&T Internet Services. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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AT&T Internet Services Employees
ATT U-Verse NOC April 2008 - November 2014
ATT Internet Services February 2004 - April 2008
Telvista Inc. January 2003 - February 2004
Beryl January 2002 - April 2002
ACE America's Cash Express March 2001 - August 2001
American Honda Finance January 2001 - March 2001
AEGIS Communications - Integrion Campaign September 1998 - September 2000
Aegis Communications - Integrion Campaign March 1997 - August 1998
Century 21 Beacon Realty January 1995 - February 1997
Wilson Information Systems and Consulting August 1992 - June 1995
Skills
Technical Support, Training, Servers, Networking, Leadership, Customer Service, Team Building, Firewalls, Strategic Planning, Network Administration, Social Media, TCP/IP, Leadership Development, DNS, Troubleshooting, Microsoft Office, Unix, Process Improvement, Server Administration, Windows, SDLC, DHCP, Cisco Technologies, Budgets, System Deployment, Management, DSL, Technical Documentation, LAN-WAN, Vendor Management, Project Management, Integration, Element Management..., Oracle Applications, Applicaton support, System Design, VoIP, Cloud Applications, Disaster Recovery, Citrix, Load Balancing, Call Centers
Education
University of Oklahoma - Price College of Business 1989 — 1993
Bachelor of Business Administration (B.B.A.), Management Information Systems
Cameron University 1987 — 1988
General Studies
Western Oklahoma State College 1986 — 1987
General Studies, completed 18 hrs while completing High School, 3.5
AT&T Partner Exchange - Service Delivery April 2015 - Present
AT&T Mobility June 2014 - April 2015
AT&T Mobility November 2011 - June 2014
AT&T Internet Services October 2007 - October 2011
AT&T Internet Services December 2006 - October 2007
Skills
CCNA, Six Sigma, Spanish, Analysis, Data Analysis, PMP, Access, Integration, Forecasting, Financial Analysis, Program Management, Strategy, MS Project, Service Delivery, Project Management
Education
Collin County Community College 2009 — 2013
AA in Business, Finance
National Lending Company May 2015 - Present
Total Call Mobile June 2014 - November 2014
SEEL LLC April 2014 - June 2014
Women's Resource Center April 2012 - April 2013
Providence Community Services February 2011 - November 2011
AT&T Internet Services June 2009 - February 2011
Ross Innovative Employment Solutions August 2003 - December 2008
United Methodist Community House September 2001 - April 2003
City Year Detroit July 2000 - August 2001
Skills
Resume Writing, Program Development, Job Coaching, Leadership Development, Leadership, Non-profits, Interviews, Volunteer Management, Recruiting, Nonprofits, PowerPoint, Community Outreach, Time Management, Training, Workshop Facilitation, Coaching
Education
University of Phoenix 2002 — 2004
Master of Arts (M.A.), Educational Administration and Supervision
Michigan State University 1994 — 1998
Bachelor of Arts (B.A.), Sociology
Grand Rapids Central High School 1990 — 1994
Diploma
Project Management Institute 2008 - Present
PMI Northern Nevada Chapter 2008 - Present
Pacific Radomes Inc. October 2012 - January 2013
MFG Galileo Composites August 2011 - September 2012
AT&T Internet Services March 2009 - July 2009
Washoe County Advisory Board June 2008 - June 2009
State of Nevada August 2006 - May 2008
ATT/Nevada Bell January 1983 - July 2005
Skills
Program Management, Project Management, PMP, Project Planning, Process Improvement, Change Management, Team Leadership, MS Project, Team Building, Vendor Management, Cross-functional Team..., Visio, SDLC, Operations Management, Software Project...
Education
Colorado Technical University 2008 — 2011
Bachelor of Business Administration (BBA), Project Management
TMCC 1982 — 1994
Associate of Science (AS), Business, Honor Society
LSU Health Sciences Center June 2015 - Present
Louisiana State University Health Shreveport August 2008 - June 2015
AT&T Internet Services July 2007 - July 2008
Alpha Omega Laser Printing Inc April 2006 - January 2007
Skills
Dreamweaver, Web Design, HTML, Adobe Acrobat, CSS, Microsoft Office, XHTML, Web Development, HTML 5, Computer Hardware, Computer Repair, Computer Maintenance, Databases, Access, MySQL, HTML5, CMS, Customer Service, Training, Windows XP, Leadership, Management, Troubleshooting
Education
Northwestern State University 2002 — 2006
Bachelors of Science, Computer Information Systems
Leaders in Technology & Software Development in the San Francisco Bay Area 2013 - Present
VMWare December 2011 - April 2012
Accenture LLP August 2010 - August 2011
AT&T Internet Services March 2004 - August 2010
AT&T Internet Services May 2003 - February 2004
AT&T Internet Services July 2002 - December 2002
Ultimate Technology, Inc February 2000 - May 2002
SBC Internet Services February 1998 - February 2000
Skills
Management (Software..., Order Management, Customer Care, SDLC, Requirements Analysis, Business Analysis, Integration, Requirements Gathering, Oracle, Enterprise Architecture, Solution Architecture, IT Strategy, Technical Architecture, Business Process Design, SQL, SharePoint, Software Project..., Master Data Management, Data Management, IT Leadership, Leadership, Team-oriented, Communication, Verbal & Written..., Information Technology, Performance Management, Strategy Implementation, Organization &..., People Skills, Analytical Reasoning, Quality Assurance
Education
Baylor University 1973 — 1980
BS, Biology
Alere Escrow June 2010 - Present
Threets & Associates / Realty One Group April 2004 - Present
Threets & Associates LLC October 2004 - October 2007
AT&T Internet Services November 1998 - April 2004
ARES Corporation April 1997 - November 1998
Bigge Crane and Rigging Co. February 1996 - April 1997
Skills
Management, Strategic Planning, Marketing, Sales, Customer Service, Training, Public Speaking, Networking, Leadership, Project Management, Scheduling, CRM Databases, Events Coordination, Software Documentation, Troubleshooting
Education
University of Southern California 1992 — 1993
Bachelor's degree, Computer Science
University of San Francisco
Bachelor's degree, Computer Science
ACTIVE Network June 2014 - Present
ACTIVE Network Faith April 2013 - May 2014
Interactive Church March 2013 - April 2013
Celebration Church May 2012 - February 2013
Celebration Church January 2009 - May 2012
Sageplan. Inc April 2008 - December 2008
Kezer Business Solutions January 2008 - April 2008
AT&T Internet Services August 2006 - January 2008
BASIC VOIP March 2006 - July 2006
DG International Gourmet July 2005 - March 2006
Skills
Leadership, Business Development, Project Management, Coaching, Training, Networking, Team Leadership, Public Speaking, Customer Service, Marketing Strategy, Negotiation, Sales, Budgets, Entrepreneurship, Strategic Planning, Strategy, Team Building, Business Planning, Social Media Marketing, Business Analysis, International Business, Selling, Management Consulting, Business Strategy, Cross-functional Team..., Leadership Development, New Business Development, Operations Management, Telecommunications, Start-ups, Marketing, Microsoft Office, Customer Satisfaction, Project Planning, Process Improvement, Team Management, Event Planning, IT Management, Business Process..., Teaching, Preaching, Simultaneous..., Consecutive..., Community Outreach, Spanish Ministries, CRM, Account Management
Education
Tecnológico de Monterrey 1990 — 1994
Bachelors, Electronic Communications Engineering
AT&T January 1999 - Present
AT&T Internet Services January 1998 - January 1999
AT&T Networked Commerce Services January 1997 - January 1998
AT&T Advanced Network Services January 1996 - January 1997
AT&T Global Markets Business Services January 1994 - January 1996
AT&T January 1988 - January 1994
Skills
Product Management, Telecommunications, Product Marketing, Product Lifecycle..., Go-to-market Strategy, Product Requirements, IP, Broadband, MPLS, Data Center, Pre-sales, Strategy, SaaS, Managed Services, Solution Selling, Cloud Computing, Strategic Partnerships, Vendor Management
Education
Butler University
Master of Business Administration, Marketing
INDIANA UNIVERISTY
Bachelor's Degree, Business
Mary Kay Inc. May 2012 - Present
LoyaltyToday June 2010 - Present
AT&T Internet Services November 2005 - August 2011
AT&T March 2000 - November 2005
Royer & Schutts June 1999 - October 2000
Skills
Facebook, Troubleshooting, Social Media, Customer Service, Technical Support, Training, Networking, Sales, Telephone Skills, Public Speaking, Software Installation, Call Center
Education
DeVry University 2001 — 2004
Bachelors, Networks and Communications Management
DeVry University-Texas 2001 — 2004
BS, Computer Systems Networking and Telecommunications
Protective Life April 2013 - Present
Logista Solutions September 2012 - February 2013
AT&T Internet Services March 2008 - February 2012
TeleTech August 2007 - December 2008
McDonalds CLP December 2007 - May 2008
McDonalds Corporation January 2008 - April 2008
Teletech Holdings September 2007 - January 2008
Wal-Mart Tire and Lube Center May 2007 - October 2007
Teletech September 2005 - April 2006
Ladies Riviera Fitness Center May 2004 - September 2004
Skills
Access, PowerPoint, Excel, Siebel, Customer Satisfaction, Microsoft Office, Telephone Skills, Quality Assurance, Technical Support, Windows 7
Education
Brown Mackie College 2012 — 2014
Business Administration, Business Administration and Management, General
University of Alabama at Birmingham 2004 — 2006
General Studies
McAdory High School 2000 — 2004
AT&T Internet Services December 2004 - Present
Pacific Bell September 1999 - November 2004
Pacific Bell June 1998 - September 1999
Pacific Bell September 1991 - June 1998
Pacific Bell December 1983 - September 1991
Pacific Bell July 1983 - December 1983
Pacific Telephone August 1979 - July 1983
Skills
Customer Support, Customer Satisfaction, Customer Retention, Conflict Resolution, Operations Management, Risk Management, Job Coaching, Quality Assurance, Quality Auditing, Leadership, Call Centers, Training, Software Documentation, Telecommunications, Project Planning, Time Management, Access, Purchasing, Cross-functional Team..., Technical Support, Team Building, Coaching, Human Resources, Customer Service, Troubleshooting, Project Management, Databases, DSL, Management, Vendor Management, Process Improvement, Customer Experience, Payroll, Team Leadership, Computer Network..., Optical Fiber, Cellular Communications, Backhaul, EVDO, T1, Broadband, 4G
Education
University of Phoenix
Bachelor of Science, Business/Info. Systems, Business/Information Systems
Chance Video Productions July 2012 - Present
KLA-Tencor August 2010 - December 2010
Openwave August 2009 - April 2010
Safeway October 2007 - April 2008
Mervyns April 2007 - October 2007
ATT Internet Services January 2004 - December 2006
Visa January 2002 - December 2002
Lucent Technologies January 2000 - January 2002
Skills
Final Cut Pro, Video Production, Video Editing, Avid Media Composer, Social Media, Microsoft Office, Premiere Pro, After Effects, Videography, Project Management, Technical Writing, Media Encoding and..., Premiere, Video, Training, Networking, Broadcast, Leadership, Post Production, Firewalls, Cisco Routers, Cisco Technologies, Team Management, Management
Education
Diablo Valley College 2012 — 2015
Film, Video and Television Broadcasting Technologies
Bay Area Video Coalition 2012 — 2012
Video Post Production Certificate, Video Production
Foothill College
Unix
University of Wisconsin
Bachelor's, Dual Majors: Social Work and Psychology
Thinktiv March 2014 - Present
Demand Media March 2012 - March 2014
Pluck / Demand Media January 2009 - March 2012
SupportSoft December 2007 - December 2008
SBC January 2001 - December 2007
AT&T Internet Services January 2001 - December 2007
Prodigy January 2001 - January 2002
Vectris Telecom October 1999 - December 2000
Skills
Start-ups, Specifications, Software Development, E-commerce, Web Development, Telecommunications, Management, SaaS, Strategy, Agile Methodologies, Enterprise Software, JavaScript, XML, Architecture, C#, Software Engineering, Integration, Software Project...
Education
University of Phoenix 2002 — 2003
BS, Management with emphasis on Technology
Central Texas College 1996 — 1998
Associate of Science (AS), Computer Programming
Southern Company May 2008 - Present
AT&T Internet Services October 2006 - May 2008
BELLSOUTH TELECOMMUNICATIONS March 2004 - October 2006
BellSouth Business 2003 - 2005
BellSouth Business August 2000 - February 2004
BellSouth Business April 2000 - August 2003
Skills
Call Center, Telecommunications, Metrics, VoIP, Broadband
Education
American InterContinental University 2000 — 2004
M.A, Information Technology
University of South Florida 1993 — 1995
Bachelor of Arts (B.A.), Psychology
AT&T Technology Operations April 2013 - Present
AT&T Mobility November 2011 - March 2013
AT&T U-Verse June 2005 - November 2011
AT&T Internet Services July 2001 - June 2005
Skills
DSL, TCP/IP, VoIP, DHCP, SS7, Platforms: Microsoft...
Education
Grand Canyon University 2014 — 2018
Doctor of Philosophy (Ph.D.), Industrial and Organizational Psychology
Amberton University 2009 — 2010
MBA, Strategic Leadership
DeVry University 2003 — 2006
BSc, Network and Communications Management
AT&T Internet Services July 2008 - Present
bobs Computers Inc February 2006 - July 2007
Piedmont Airlines Inc June 2002 - January 2003
Skills
Computer Hardware, Internet Troubleshooting, Windows 7, Computer Repair, Troubleshooting, Software Installation, Printers, Wireless Networking, Technical Support, XP, Computer Maintenance, Windows Vista, Virus Removal, PC building, Laptops, Remote Troubleshooting, Windows XP Pro, LAN-WAN, Help Desk Support, Windows XP, Customer Satisfaction
Education
Baker College of Allen Park 2012 — 2017
Camden County High School 1998 — 2002
Technology Preparation Diploma
Time Warner Cable Business Class April 2013 - May 2015
othercomany.com 1998 - 2015
AT&T Wi-Fi Services April 2012 - September 2012
AT&T Internet Services December 2005 - December 2008
Microsoft September 2001 - June 2005
Dell September 1999 - April 2001
Dell September 1999 - September 2000
AT&T March 1999 - September 1999
Skills
Windows Server, XP, Technical Support, Operating Systems, Troubleshooting, Hardware, Cisco Technologies, Software Installation, Servers, Windows Vista, Routers, Windows, Networking, IP, Microsoft Certified..., Help Desk Support, Routing, Ethernet, Red Hat Linux, Linux Server, Debian, OpenSuse, Suse Linux, Linux System..., DHCP, LAMP, Network Information..., Active Directory, Lync Server, Microsoft Exchange, Asterisk, Cisco IP Telephony
Education
California State University-Long Beach 1998 — 1999
Certificate Multi, Systems Administration
California State University-Los Angeles 1992 — 1994
Certificate Program, Computer Information Systems
California State University-Long Beach 1978 — 1981
B.A, Psychology
AT&T Mobility November 2008 - Present
AT&T Internet Services July 2005 - November 2008
BellSouth Telecommunications June 2002 - June 2005
Skills
Bilingual, Six Sigma Green Belt..., Proficiency in..., Special Project Lead, Training Delivery, Telecommunications, Cross-functional Team..., Vendor Management, Team Leadership
Education
Kennesaw State University - Michael J. Coles College of Business 2007 — 2009
Master of Business Administration (M.B.A.)
Universidad Latinoamericana de Ciencia y Tecnología 1993 — 1997
Bachelor of Business Administration (B.B.A.)
Stagedhomes.com December 2010 - Present
LeemTek, LLC July 2015 - Present
Novactive Corporation February 2015 - June 2015
Stagedhomes.com December 2006 - December 2010
Stagedhomes.com August 2006 - December 2006
Vodafone July 2005 - August 2006
AT&T Internet Services September 2004 - July 2005
@Com Technology September 2003 - September 2004
Bank of America January 2002 - August 2003
Verio January 2001 - December 2001
Skills
Java, Responsive Web Design, Bootstrap, PHP, Linux, MySQL, JavaScript, AngularJS, Intel XDK, PMP, Certified Scrum Master..., HTML 5, CSS, C#, Apache, Node.js, Nginx, Project Management, PMBOK, ITIL, IT Management, R Programming, Virtualization, Hyper-V, Windows Server, Microsoft SQL Server, Troubleshooting, Microsoft Exchange, Photoshop, VPN, Cloud Computing, Network Administration, Databases, Networking, System Administration, VMware ESX, IIS, Visio, LAMP administration, Scrum, JIRA, Active Directory, SAS programming, DNS, Technical Support, Computer Repair, Servers
Education
Golden Gate University 2012 — 2014
Master of Science (M.S.), Information Technology Management
University of Phoenix 2002 — 2006
Bachelor of Science (B.S.), Information Technology
Heald College 2000 — 2001
Associate in Applied Science, Computer Technology
Diablo Valley College 2014 — 2015
Advanced Java Programming
Pittsburg High School 1995 — 1998
SJS Communications, LLC April 2015 - Present
Open House Network May 2014 - March 2015
Copart February 2013 - October 2013
Catastrophe Management Solutions October 2012 - January 2013
Frontier Communications, Inc. July 2011 - July 2012
The Noerr Programs November 2010 - December 2010
Health Fitness Corporation May 2010 - August 2010
telecom contractor November 2008 - August 2010
U S Census Bureau April 2010 - May 2010
AT&T Internet Services July 2007 - November 2008
Skills
Account Management, Training, Call Center, Project Management, Strategic Planning, Microsoft Office, Leadership, Contract Negotiation, Call Centers, Sales, Process Scheduler, CRM, Program Management, Networking, Operations Management, Analysis, Management, Selling, Marketing, Team Leadership, Microsoft Excel, Team Building, Process Improvement, Customer Retention, Wireless, Business Development, Visio, Outlook, Microsoft Word, Project Planning, Budgets, Purchasing, Troubleshooting, Inventory Management, Negotiation, Technical Support, Recruiting, Public Relations, Data Center, Vendor Management, Leadership Development, Coaching, Sales Management, Human Resources
Education
Tech Skills 2011 — 2012
Texas A&M University-Kingsville 1970 — 1972
113 hours, Medical Technology 113 hours
Bible Class
Bible Class
Kurt Johns Makes Housecalls August 2009 - Present
Insight September 2009 - October 2009
AT&T November 2004 - September 2007
AT&T Internet Services March 2000 - October 2004
AT&T Internet Services February 1997 - February 2000
Education
California State University-East Bay
MCSE
Diablo Valley College
AA, 2 Years Electronics Technology
University of San Diego
Credential, Vocational Education, Designated subjects - Electronics / Computer Repair
Champion Attitude Boots (Caboots.com) September 2012 - Present
Castle & Cooke Mortgage, LLC February 2012 - July 2012
Castle & Cooke Mortgage, LLC January 2011 - August 2011
AT&T Internet Services July 2007 - October 2010
AT&T Internet Services July 2007 - October 2010
CABoots.com January 2006 - April 2007
CABoots.com November 2003 - January 2006
Skills
Mortgage Banking, Credit Analysis, Customer Satisfaction, Leadership, Customer Service
Education
The University of Texas at El Paso 1998 — 2009
B.B.A, Business Marketing and Management
Eastwood High School 1994 — 1998
High School
AT&T June 2015 - Present
AT&T Internet Services January 2001 - Present
IBM May 1997 - June 1999
Skills
Windows, Team Management, JavaScript, Web Design, XML, Vendor Management, CSS, Management, WYSIWYG layout tools, Leadership, CRM, Project Management, Telecommunications, Social Media, HTML, Program Management, Analysis, Usability, Microsoft Office, Web Analytics, Photoshop, Wireless, Time Management, Software Development
Education
University of North Texas 1987 — 1991
BA
Blue Cross Blue Shield of Texas June 2013 - Present
AT&T Internet Services April 2008 - February 2013
JCPenney August 2007 - February 2011
U.S. Support Company January 2006 - April 2008
Skills
Call Centers, Health Insurance, Insurance, Process Improvement, Life Insurance, Medicare, Business Analysis, General Insurance, Property, Claim, Customer Service, Underwriting, Employee Benefits, Commercial Insurance, Microsoft Excel, Public Speaking, PowerPoint, Team Building, Training, Outlook, Leadership, Microsoft Office, Strategic Planning, Management, Microsoft Word
Education
Grambling State University 1999 — 2005
Child Development, Pure and Applied Science
Pacific Gas and Electric Company February 2014 - Present
Pacific Gas and Electric Company December 2013 - January 2014
Gap Inc./Gap May 2012 - December 2013
Kids First Academy February 2012 - May 2012
Bank of the West November 2011 - January 2012
Walmart 2010 - 2011
UBC - An Express Scripts Company October 2007 - April 2010
AT&T Internet Services 2007 - 2007
National City Mortgage 2005 - 2007
Irwin Home Equity 1998 - 2003
Skills
Troubleshooting, Telecommunications, Technical Support, Team Leadership, Strategy, Software Project..., SharePoint, Risk Management, Requirements Analysis, Quality Assurance, Process Improvement, PowerPoint, Outlook, Operations Management, Microsoft Word, Microsoft Office, Management, Inventory Management, Financial Analysis, Databases, Data Analysis, Customer Service, Change Management, CRM, Business Strategy, Business Process..., Business Intelligence, Business Development, Business Analysis, Analysis, Call Centers, Access, Enterprise Software, Microsoft Excel, Vendor Management, Strategic Planning, Software Documentation, Team Building, Visio, HTML, Leadership, Program Management, MS Project, Salesforce.com, Cross-functional Team..., Project Management, Training, SDLC, Project Planning, SQL
Education
American Public University 2014 — 2016
Master of Business Administration (MBA), Information Technology Management
University of San Francisco 2008 — 2011
BS, Information Systems
Heald College 2006 — 2007
AAS, Business Administration
AT&T Internet Services March 2008 - Present
at&t March 2008 - Present
Skills
Telecommunications, Wireless, IP, VoIP, GSM, Network Design, Integration, Troubleshooting, Networking
Education
University of Miami 1999 — 2001
Computer Science
St. Patricks's College, Karachi, Pakistan 1970 — 1972
Bachelor of Commerce (B.Com.), Accounting and Related Services
AT&T Partner Exchange - The Foundry - Plano February 2014 - Present
AT&T Partner Exchange - The Foundry - Plano June 2013 - February 2014
AT&T- Global Internet Data Centers December 2010 - May 2013
AT&T- Global Internet Data Centers February 2008 - December 2010
ATT INTERNET SERVICES September 2007 - February 2008
Skills
Data Center, Project Management, Information Technology, Strategic Planning, Project Planning, Capacity Management, Critical Thinking, Timely Decision Making, Datacenter..., Budget, Microsoft Office, Office Management, Visio, Public Relations, SSAE16, sas 70, PCI Standards, Delegation, Infrastructure..., Cloud Computing, Storage Virtualization, Vendor Management, Employee Management, Team Building, Tour Management, IT Infrastructure..., Troubleshooting, Managed Services, Telecommunications, DSL, SAS70, VoIP, Program Management, Juniper, DNS, Cabling, Budgets, Servers, Routers, SSAE 16, MPLS, Security, Solaris
Education
Dallas Baptist University 2004 — 2006
MBA, eBusiness
Dallas Baptist University 1992 — 1996
BBS, Business Studies
Mt. View College
AAS, Management
Raymond Express International (REI) June 2013 - Present
H&R Block November 2010 - April 2013
AT&T Internet Services August 2007 - February 2009
SBC November 2003 - August 2007
SBC CALIFORNIA (AT&T) July 1998 - November 2003
Skills
Management, Project Management, Employee Relations, Cross-functional Team..., Quality Assurance, Microsoft Excel, Change Management, Performance Management, Organizational..., Process Improvement, Program Management, Leadership, Call Center, Customer Service, Budgets, Training, Staff Development, Risk Management, Human Resources, Team Building, Team Leadership, Operations Management, Customer Satisfaction, Recruiting, CRM, Public Speaking, Outlook, Data Entry, Microsoft Office, Software Documentation, Process Scheduler, Employee Training, Policy, Interviews, PowerPoint, Coaching, Sales
Education
Gundlach Elementary School
National University
MBA, Human Resources
National University
BBA, Banking and Finance
Sleep Inn and Suites July 2013 - Present
Wayne Community College October 2010 - October 2012
AT&T Internet Services August 2008 - April 2010
Sleep Inn December 1999 - August 2008
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Outlook, Typing, FAFSA, Student Loans, Financial Aid..., Student Financial Aid, Customer Service, NSLDS, CPS, Hospitality, Hospitality Management, Front Office, Higher Education
Education
Mount Olive College 2005 — 2010
Bachelor of Science (B.S.), Business Administration and Management, General
Southern Wayne High School 1994 — 1998
High School Diploma, College Prep
AT&T Mobility March 2012 - Present
AT&T May 2011 - March 2012
AT&T October 2006 - May 2011
AT&T Internet Services September 2005 - October 2006
SBC/AT&T February 2002 - September 2005
Ameritech/SBC/AT&T October 2000 - February 2002
Ameritech/SBC/AT&T September 1999 - October 2000
Ameritech/SBC/AT&T July 1994 - September 1999
Skills
Telecommunications, Customer Service, Vendor Management, Microsoft Office, IPTV, Windows, Budgets, Microsoft Excel, Microsoft Word, PowerPoint, English, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Hiring, New Hire Orientations, New Hire Training, Data Center Operations, Data Center Management, Sports Coaching, Wireless, Computer Network..., VoIP, Management
Education
Carroll College 1994 — 2000
Bachelor of Science (BS), Marketing Management, Human Resources
UW Eau Claire 1987 — 1988
Bachelor of Science (BS), Business Administration and Management, General
Menomonee Falls High School 1982 — 1986
Northwestern Mutual May 2011 - Present
AT&T Internet Services 2007 - 2010
Skills
Help Desk Support, Employee Training, Mobile Devices, Windows 7, Microsoft Office, Wireless Networking, Computer Network..., Troubleshooting, Training, Mobile Applications, Windows XP Pro, Customer Service, Technical Support, Networking, Access, Active Directory
Education
Madison Area Technical College 2006 — 2007
Associate's degree, Mechanical Drafting and Mechanical Drafting CAD/CADD
Medical clinic Tax PreparerDaughtry Tax Service, Inc. dba Jackson Hewitt Tax ServiceJanuary 2009 - Present
At&t Internet Services August 2008 - December 2011
Skills
Clinical, Healthcare, Health, Troubleshooting, Transcription, Microsoft Office, Outlook, Tax
Education
Centura College-Virginia Beach 2005 — 2007
Associate's degree, Medical Office Management/Administration
Contra Costa Health Plan May 2011 - Present
Independent Insurance Agent 2010 - January 2011
AT&T Internet Services January 1998 - December 2009
Skills
Process Improvement, Customer Service, Account Management, Telecommunications, Sales, Call Center, Outlook, Vendor Management, Training, Team Building, Leadership, Program Management, Team Leadership
Education
California State University-East Bay 1986 — 1989
B.A., Music
AT&T Operations December 2009 - Present
AT&T 2000 - Present
AT&T Internet Services August 2003 - January 2010
SBC Internet Services August 2000 - August 2003
SBC Internet Services (Key Resources Contractor) February 2000 - August 2000
March Instruments August 1997 - February 2000
Skills
CCNA, Solaris, Veritas Storage..., Cisco Networking, VPN, Cisco Technologies, Troubleshooting, TCP/IP, Telecommunications, Linux, Firewalls, Unix, Network Administration, System Administration, Operating Systems, Networking, Hardware, MPLS, Red Hat Linux, Testing, Technical Support, Software Installation, Ethernet, T1, CentOS, VLAN, Linux System..., High Availability, IT Operations, Disaster Recovery, ATM networks, Network Security, DSL, OSPF, IP, LAN-WAN, Cisco IOS, WAN, Frame Relay, Routers, Routing, Switches, Computer Network..., DNS, Servers, Data Center
Education
Heald College 2000 — 2001
A.A.S., Advanced Networking Featuring MS W2K
Heald College 1997 — 1998
A.A.S., Computers & Electronics
AT&T March 1996 - December 2009
AT&T Internet Services January 1996 - December 2009
Reuters News Agency January 1988 - January 1996
Education
Heald College 1986 — 1998
AA, Electrical Engineering
Dearborn High School 1973 — 1975
Convergys May 2014 - July 2014
Teletech Corp January 2014 - April 2014
ATT Internet Services June 2009 - September 2013
Orange Park Christian Center March 2003 - June 2009
Coldwell Banker Vanguard Realty, Inc. May 2006 - May 2009
Old Dominion University Library 1986 - May 1996
Skills
Data Entry, Telephone Skills, Customer Service, Microsoft Office, Outlook, Administrative..., Microsoft Excel, Troubleshooting, Spreadsheets
Education
Everest University 2008 — 2011
A.S., MIBC
Tidewater Community College 1978 — 1982
AAS, Secretarial Science
ByteSoft Solutions IT SolutionsByteSoft Solutions2002 - Present
Cisco Systems October 2010 - November 2010
Black Box, Santa Clara, CA June 2010 - July 2010
Intel Corp. Santa Clara, CA March 2008 - December 2009
American GI Forum – San Jose, CA January 2002 - December 2009
AT&T Internet Services July 2006 - August 2007
General Electric Fremont, CA April 2006 - June 2006
San Jose State University - San Jose, CA October 2005 - March 2006
Google Inc. - Mountain View, CA August 2005 - October 2005
Yahoo Inc. - Sunnyvale, CA June 2005 - August 2005
Skills
Servers, VPN, Software Installation, DNS, Technical Support, DHCP, Windows Server, Active Directory, Networking, Help Desk Support, Linux, Mac OS, Virtualization, Joomla, Web Design, Android, Computer Hardware, VoIP, Wireless Networking, Cabling
Education
Mission College 2009 — 2012
Psychology
San Jose State University 2006 — 2012
Computer Science
De Anza College 2004 — 2006
Computer Scie
Evergreen Valley College 2002 — 2004
Computer Science
Intel Security April 2014 - Present
General Aluminum February 2012 - November 2013
Genesis10 June 2011 - February 2012
Metroplex Networking Services July 2007 - February 2012
AT&T Internet Services June 2004 - March 2008
Telvista 2003 - 2004
Stream International June 2000 - August 2003
Skills
Wireless Networking, Active Directory, Technical Support, Cisco Technologies, Servers, Network Administration, Firewalls, Networking, Disaster Recovery, Help Desk Support, Windows, Microsoft Operating..., Business Networking, iPhone, iPad, Cisco Networking, Cisco Wireless, Virtual PC, Hardware, Operating Systems, Microsoft Exchange, Home Networking, Windows Networking, System Administration, Computer Hardware, Internet Troubleshooting, Remote Troubleshooting, Wireless Routers, Broadband Networks, Broadband Access, IP, Cisco Routers, Wireless Access, Virtualization, Cisco MDS SAN switches, IIS, Virtual Teams, Microsoft DNS, DHCP, Team-oriented, HP Server Hardware, HP Procurve, Winterm, Embedded Systems, Embedded Software, Access Points, Remote Desktop, Desktop Computers, Desktop Deployment, Service Desk
Education
IT Technical Institute 2011 — 2013
CNS
ITT Technical Institute-Richardson 2011 — 2013
Associate's degree
Dell Certified 2007 — 2013
4.0
Stream University 2000 — 2003
Associate's degree
W. H. Adamson 1976 — 1979
Certification
Enlyton February 2012 - Present
Fluid Innovation April 2005 - September 2012
SBC Knowledge Ventures June 2003 - May 2005
SBC Communications August 2001 - May 2003
Agillion September 2000 - July 2001
AT&T Internet Services May 1999 - September 2000
AM Fund October 1997 - May 1999
Kinetics Technology Int'l November 1994 - September 1997
Skills
Entrepreneur, Commercialization, Business Strategy, Product Development, SaaS, Intellectual Property, Start-ups, Entrepreneurship, Business Development, Strategic Partnerships, Cloud Computing, Venture Capital, Product Management, Strategy, Leadership
Education
Texas A&M University 1997 — 1999
MBA, Strategy & Technology Evaluation
Artspace Marketplace, Inc. 2012 - Present
Technology Venture Consultants, Inc. January 1999 - Present
GreenLogic Energy May 2010 - March 2012
Textrade.com, Inc. April 1999 - July 2001
AT&T Internet Services September 1996 - January 1999
Global Transport Systems, Inc. July 1993 - August 1996
Skills
New Business Development, Business Planning, Renewable Energy, Solar, Strategic Financial...
Education
Columbia University - Columbia Business School 1993 — 1996
MBA
Harvard University 1981 — 1985
BA
No Doubt Tech, Inc. October 2009 - Present
John Muir Health & Insight Global May 2011 - May 2011
CompuCom/Insight Global & Chevron September 2008 - May 2009
AT&T Internet Services February 2005 - August 2005
macVolks, Inc February 2003 - September 2004
Diablo Valley College August 2000 - May 2003
Skills
Windows Vista, Windows 7, Windows Server, Ruby on Rails, Windows XP Professional, Exchange, JavaScript, Mac OS X, Mac OS X Server, Veritas Net Backup, PCAnywhere, Microsoft Office, Unified Communications, Lotus Notes, Lotus Domino, Trend Micro, McAfee, Norton Ghost, Acronis, SQL Server, FoxPro, Crystal Reports, Adobe Creative Suite, Filemaker Pro, ColdFusion, Microsoft Exchange
Education
University of California, Berkeley 2003 — 2012
Bachelor of Science, Computer Sciences/Computer Engineering
Diablo Valley College 2000 — 2003
Associate of Science, Computer Sciences
AT&T Services, Inc. September 2001 - Present
AT&T Internet Services 2005 - September 2009
AT&T eCom October 2005 - August 2007
AT&T September 2001 - July 2005
SBC 2001 - 2004
Prodigy Communications August 2000 - August 2001
Focus Software Inc. 1998 - 2001
Enron 1999 - 1999
RPG Telecom 1995 - 1998
Skills
XML, Agile Methodologies, Software Development, HTML, CSS, Web Design, jQuery, Mobile Devices, JSP, Project Management, Front-end, Usability Testing, Flex, ASP, User Interface
Education
University of Mysore 1991 — 1992
PGDCA
University of Mysore 1987 — 1989
BSC
Epicor Software Corp. (Formerly Activant) July 2006 - Present
AT&T Internet Services September 2005 - July 2006
Mobilitech March 2004 - February 2005
DeVry University June 2003 - February 2005
Skills
Troubleshooting..., Software Installation, Hardware Setup and..., Software Documentation, Active Directory, Windows XP Pro, Windows 7, Windows Servers, Computer Hardware, Servers, Network Administration, System Administration, Technical Support, DNS
Education
DeVry University 2002 — 2005
BS, Computer Engineering Technology
DeVry University 2002 — 2005
Bachelor of Science degree, Computer Engineering Technology
Regional Occupation 2000 — 2001
BS, Computer Engineering Technology
Atwater High School 1997 — 2001
High School Diploma, web design and general education
Kaiser Permanente IT February 2006 - Present
Mphasis 2004 - 2005
AT&T Internet Services 2002 - 2005
Abilizer Solutions 1999 - 2001
National Informatics Center 1997 - 1999
Skills
SDLC, Unix, Testing, Requirements Analysis, SQL, Agile Methodologies, Identity Management, Oracle Identity Manager, OIG, Tivoli Identity Manager, Oracle Access Manager
Education
Institute of Electronics and Telecomunication Engineering / Department of Electronics 1990 — 1993
ALCCS, Computer Science
Madurai Kamaraj University 1982 — 1988
AT&T Internet Services March 2008 - Present
Siemens Government Services / SRA February 2007 - February 2008
SBC Internet Services October 2005 - February 2007
Education
University of Oklahoma 1994 — 1997
MIS
Contractor October 2014 - Present
AT&T Internet Services August 2003 - July 2013
AT&T August 2003 - July 2013
Nortel January 2000 - July 2003
Atmos Energy February 1999 - January 2000
Campos & Stratis February 1997 - January 1999
Skills
Accounting, Forecasting, Financial Analysis, Financial Modeling, Pricing, Budgets, Financial Reporting, Analysis, Process Improvement, Telecommunications, Finance, Strategy, Invoicing, Billing, Budgeting, SEC Financial Reporting, Internal Controls, Variance Analysis, Management, Financial Accounting, Auditing
Education
University of Missouri-Columbia, College of Business 1995 — 1996
Masters of Professional Accountancy
Central Methodist College 1994 — 1995
Bachelor's Degree
AT&T May 2010 - Present
AT&T Internet Services Operations ManagerAT&T1997 - 2009
Alltel Information Services 1997 - 1998
Skills
Telecommunications, Vendor Management, Managed Services, Call Center, Project Management, Program Management, Human Resources, Cross-functional Team..., Wireless, Mediation, VoIP, Human Resource Planning, Human Resource..., Product Management, Call Centers, Mobile Devices, DSL, Leadership, IP, Management, New Business Development, Project Planning, Sales Management, Team Leadership, T1, Account Management, Process Improvement, Troubleshooting, SaaS, Contract Negotiation, Sales Operations, Customer Retention, Team Building, Networking, Customer Satisfaction, Customer Experience, Selling, Cloud Computing, Competitive Analysis, Training, Product Marketing, Unified Communications, Solution Selling, CRM
Education
Texas Woman's University
MBA, Business Administration
Dallas Baptist University
BBS, Management
OpenDNS April 2014 - Present
GoGrid October 2013 - February 2014
GoGrid May 2012 - October 2013
Self September 2008 - June 2012
GoGrid September 2010 - May 2012
GoGrid April 2010 - September 2010
IO Group Inc December 2006 - March 2010
AT&T Internet Services July 2005 - December 2006
AT&T Internet Services June 2003 - July 2005
AT&T July 2000 - June 2003
Skills
Computer Hardware, Documentation, Microsoft Office, Cisco, Juniper, Fortinet, Sonicwall, F5 BigIP, Salesforce.com, Windows Server, Linux, VMware ESX, XenServer, EC2, Cisco Technologies, Technical Support, Amazon EC2, Xen, System Administration, Networking, Software Documentation, DNS, Troubleshooting, Servers, VPN, Microsoft Exchange, CRM, Windows, Virtualization, Apache
Education
National Holistic Institute 2007 — 2008
Certificate, Massage / Health Education
University of California, Davis 1997 — 2000
Chemical Engineering
Cantaloupe Systems November 2010 - Present
AT&T Internet Services January 2009 - November 2010
Open-E, Inc May 2008 - October 2008
Redwood Gospel Mission October 2005 - May 2008
Open-E 2008 - 2008
Skills
SaaS, Networking, Data Center, Servers, Technical Support, DNS, DHCP, Cloud Computing
Education
Asbury College 1980 — 1984
B.A, Speech Communications
Asbury University 1980 — 1984
BA, Communications
Broadmoor Country Club May 2013 - September 2014
MacAllister Power Systems March 2012 - May 2012
AT&T Internet Services December 2009 - February 2012
Steak n Shake Operations, Inc May 2000 - May 2008
Steak n Shake August 1997 - May 2000
Skills
Customer Service, Microsoft Excel, Project Coordination, Microsoft Office, Administrative..., Software Documentation, Time Management, Accounts Payable, Sales, Troubleshooting, Outlook, Research, Budgets, PowerPoint, Microsoft Word, Team Building, Process Improvement, Contract Negotiation, Strategic Planning, Administrative...
Education
University of Phoenix 2008 — 2010
Business Administration
Monrovia High School 1980 — 1984
High School Diploma
Hotels.com May 2015 - Present
Enterprise Rent-A-Car November 2012 - Present
ATT Internet Services April 2008 - April 2012
Litton 1993 - 2008
US Navy 1973 - 1993
Skills
Customer Service, Leadership, Troubleshooting, Training, Customer Retention, Problem Solving, Creativity, Leadership Development, Instructional Design, Testing, Electronics, Sales, Time Management, Call Centers, Technical Support, Employee Training, PowerPoint, Networking, Maintenance, Computer Hardware, Microsoft Word, Telephone Skills, Microsoft Excel, Data Entry, Teamwork, Outlook, Vendor Management, Professional Phone..., Leisure Travel, Travel Planning, Travel Arrangements, Online Travel, Incentive Travel, Business Travel, Group Cruises, Cruise Lines, Customer Satisfaction, Sales Process
Education
gatlin college 2012 — 2013
Travel and tourism
Missouri State University 2002 — 2007
cis
Ozark Technical Community College 1997 — 2000
computers and networking
AT&T Internet Services July 2009 - Present
Skills
Customer Service, Time Management, Networking, Call Centers, Management, Leadership, Training, Sales
Education
Liberty University 2009 — 2013
Master of Arts, Management & Leadership
Liberty University 2009 — 2013
Bachelor of Science, Business Administration; Management
AT&T Internet Services January 2010 - January 2013
Education
International Business College 2008 — 2009
International Business College
Associates Degree
Hospira February 2013 - December 2013
DSM Sinochem Pharmaceuticals May 2011 - May 2012
Independent agent with Aflac November 2010 - January 2011
AT&T Internet Services May 2009 - February 2010
Skills
HPLC, GC, UV/Vis, Polarimeter, Gel Electrophoresis, pH, Karl Fisher, Titration
Education
East Carolina University 1998 — 2002
BS, Biology
Hewitt Trussville 1980 — 1992
Lemur International Inc. April 2007 - Present
AT&T Internet Services July 1999 - March 2007
Skills
Cross-functional Team..., Strategic Planning, Product Development, Process Improvement, Team Building, Operations Management, Strategy, Forecasting, Supply Chain, Business Strategy, Management, Team Leadership, P&L Management, Leadership, Logistics
Education
University of Phoenix-Concord Campus 2012 — 2013
Master of Business Administration (MBA)
University of Phoenix-San Francisco Campus 2003 — 2004
Bachelor of Science (B.S.)
Heald College-San Francisco 1990 — 1992
Associate of Arts (A.A.)
Golden Gate University
Accounting
Talent Life Management April 2009 - Present
54 Film Fest April 2014 - August 2014
Bluegreen Vacations October 2013 - January 2014
Dream, Pierre Productions 2011 - 2011
Dream, Pierre Productions 2011 - 2011
Glorioso Casting January 2006 - May 2010
At&t Internet services January 2008 - August 2009
Skills
Television, Film Production, Music, Video Production, Entertainment, Acting, Feature Films, Short Films, Singing, Entrepreneurship, Film, Commercials, Music Production, Producing, Screenwriting
Education
DeVry University-Texas 2011 — 2013
Bachelor's degree, Business Administration and Management, General
Lon Morris College 2002 — 2004
Associate's degree, Business Administration and Management, General
Cbeyond October 2009 - February 2012
Att Internet November 1998 - August 2009
Att Internet Services May 2000 - March 2007
Att Internet Service November 1998 - March 2003
Skills
Recruiting, Call Centers, Software Documentation, Employee Benefits, Management, Time Management, Payroll, Interviews, Human Resources, Sales, Training, Budgets, Temporary Placement
Education
Ashford University
Business Management/ Sociology
Mission Essential April 2010 - Present
AT&T Internet Services October 1999 - February 2010
Cal-Fed Bank, San Francisco June 1997 - January 1998
Skills
PowerPoint, Customer Service, Windows, Outlook, Research, Microsoft Office, Microsoft Word, Microsoft Excel
Education
San Francisco State University 1994 — 1996
Master's degree, International Economics
North London University 1977 — 1978
Diploma, Economic Development
Precision IT Consulting October 2013 - Present
Light Speed Systems May 2011 - July 2013
NetTouch Consulting April 2010 - April 2011
AT&T Internet Services August 2007 - May 2008
MLB.com March 2007 - June 2007
Skills
TCP/IP, Microsoft Exchange, Windows Server, Troubleshooting, Active Directory, Networking, Virtualization, Powershell, Software Installation, Technical Support, Windows 7, VMware ESX, Help Desk Support, Routers, OS X, VMware vSphere
Education
Alhambra High School 2000 — 2004
Diablo Valley College
AT&T Internet Services April 2012 - Present
AT&T Mobility February 2005 - April 2012
AT&T Global Services December 2003 - February 2005
Siemens April 2000 - September 2003
EHPT - Ericsson Hewlett-Packard May 1997 - April 2000
Skills
Managed Services, Mobile Devices, Product Management, Wireless, Solution Selling, Channel Partners, Telecommunications, Vendor Management, Sales Process, Contract Negotiation, Direct Sales, IP, Unified Communications, Sales, Team Building, Account Management, VoIP, New Business Development, Cross-functional Team..., Customer Service, Business Development, Sales Operations, Management, Sales Management, Strategic Partnerships, CRM, Budgets, Leadership, Team Leadership, Key Account Management, Product Marketing, Call Centers, Salesforce.com
Education
Rider University
Prometric December 2012 - Present
AGC Networks Ltd. 2013 - 2013
Annex Care Services, Inc. February 2006 - August 2012
NETWORK CONSULTING October 2008 - November 2011
BANK OF AMERICA / HEWLETT-PACKARD (BAND PRINT OPTIMIZATION PROJECT) August 2007 - October 2008
AAFES March 2007 - May 2007
AT&T INTERNET SERVICES September 2006 - January 2007
PEROT SYSTEMS February 2006 - May 2006
NORTEL NETWORKS / QWEST COMMUNICATIONS February 2002 - January 2004
CAPROCK/MCCLEOD USA April 2000 - February 2002
Skills
System Deployment, Network Engineering, NOC, Telecommunications, Telephony, Information Technology, Router Configuration, Cisco VoIP, CUCM, CCP, CUP, CUE, CCNA, Cisco Routers, Routing Protocols like..., EIGRP, OSPF, CME, BGP, Switching, STP, VTP, VLAN, Network+, TCP/IP, Subnetting, CIDR, VLSM, Healthcare, Customer Service, Microsoft Excel, Microsoft Word, Outlook, PowerPoint, Hospitals, Data Entry, Data Network, Healthcare Management, Medical Terminology, Administrative..., Research, Microsoft Office, HIPAA, Office Management
Education
Collin County Community College 2012 — 2014
Associate of Arts and Sciences (AAS), Convergence Technology
Lake Highlands High School 1994 — 1994
Diploma
Cameron August 2014 - Present
Cameron October 2012 - August 2014
Baycorp Resources, LLC August 2010 - April 2012
AT&T Internet Services September 2009 - April 2010
Sodexho Education December 2008 - September 2009
Skills
Customer Service, Accounts Payable, PowerPoint, Data Analysis, Teamwork, Negotiation, Editing, Real Estate, Budgets, Microsoft Excel, Outlook, Microsoft Office, Microsoft Word, Spreadsheets
Education
Southern University A&M of Baton Rouge 2007 — 2008
BS, Sociology
Louisiana State University and Agricultural and Mechanical College 2002 — 2005
Bachelor of Science (BS)
iContact/Vocus January 2011 - Present
AT&T Internet Services May 2008 - January 2011
FedEx Ground August 2007 - January 2011
Joyner Library August 2003 - July 2004
Skills
Iovation, HTML, SQL, Putty, Return Path, PHP, Visual Studio, Visual Basic, TCP/IP protocols, Wireless Networking, Wireless Adapters, Oracle, Macintosh hardware, Macintosh Applications, Dell Computers, IBM Systems, Wireless Routers, Firewalls, DVR, Printers, Windows 2000, Microsoft Windows 98, Windows Vista, Windows 7, Microsoft Office, Microsoft Excel, Microsoft Word, Virus Scan, Microsoft Visual..., C/C++, Java, Training, Networking, Deductive Reasoning, Software Installation, Technical Writing, Employee Training, Salesforce.com, Leadership, Analysis, Team Leadership, Antivirus, XP
Education
East Carolina University - College of Business 2003 — 2008
BS, Business Administration-Management Information Systems
US Department of Health and Human Services May 2014 - Present
US Department of Health and Human Services November 2013 - Present
AT&T Internet Services July 2008 - September 2013
WAGES Women's Action to Gain Economic Security November 2007 - July 2008
Hawthorne Service Inc January 2005 - July 2008
Methodist Home for Children May 2007 - November 2007
Skills
Leadership, Customer Service, Coaching, Social Services, Software Documentation, Mental Health, Customer Satisfaction, Call Centers, PowerPoint, Microsoft Office, Troubleshooting, Government, Time Management, Data Entry, Customer Experience, Retail, Curam software, Oracle SQL Developer, Unix, Team Leadership, Technical Support, Telecommunications
Education
University of Phoenix 2010 — 2013
Bachelor's degree, Human Services Management
Wayne Community College 2004 — 2006
Goldsboro, NC, Human Services Technology
The Salvation Army January 2014 - October 2014
AT&T - Pacific Bell March 2011 - September 2013
AT&T Internet Services June 2008 - March 2011
AT&T Illinois Bell September 2007 - June 2008
AT&T - Wisconsin Bell July 2000 - September 2007
Moraine Displays 1991 - 1994
Skills
Project Management, Data Analysis, Telecommunications, Technical Support, Software Installation, DSL, Call Centers, Project Engineering, Troubleshooting, Integration, Software Documentation, Testing, Visio, Vendor Management, Linux, Six Sigma
Education
Keller Graduate School of Management of DeVry University 2004 — 2009
MS Networking and Communication, Telecommunications
Keller Graduate School of Management of DeVry University 2004 — 2009
MS-Project Management, Project Management
Cardinal Stritch University 2001 — 2004
BS - MIS, Management Information Systems, General, 3.43 (of a 4.0 scale)
Milwaukee Area Technical College 1991 — 1994
AAS - EET, Electrical Engineering Technology
Milwaukee School of Engineering 1987 — 1991
Electrical Engineering
Bank of America July 2014 - Present
AT&T Internet Services January 2009 - July 2014
Skills
Telecommunications, Cisco Technologies, Vendor Management, Project Management, Direct Sales, Customer Experience, WAN, GSM, VoIP, Product Management, Customer Service, Wireless, 3G, IP, Customer Satisfaction, Managed Services, T1, Troubleshooting, Service Delivery, DSL, Broadband, Telephony, Call Centers, Computer Network..., Ethernet, SIP, Networking, Solution Selling, Avaya, Unified Communications, SIP Trunking, MPLS, LAN-WAN, Frame Relay, Co-location, Optical Fiber, Network Design, Cellular Communications, ATM networks, Metro Ethernet, Long Distance, DS3, Private Line, Provisioning, TDM, Cabling, PRI, Hosted Services, DWDM, ISDN
Education
The Ohio State University
Master of Business Administration (MBA), Operations & Logistics Management
AT&T Internet Services 2000 - 2010
Education
Everest Institute-Decatur 2010 — 2011
Dipl