AT&T Learning Services
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AT&T Learning Services Employees
AT&T Learning Services October 2004 - Present
AT&T March 2003 - September 2004
AT&T July 2001 - March 2003
ISMIS 1996 - 2000
Skills
Sales Management, Customer Service, Coaching, Mentoring, Team Leadership, Outlook, Hiring, Training Delivery, Telecommunications, Word, Instructor-led Training, Account Management, Forecasting, Excel, Learning Management, PowerPoint, Blended Learning, E-learning, Problem Solving, Microsoft Office, Online Training, E-learning Development, Adult Education, Microsoft Word, E-Learning, Recruiting, Microsoft Excel, Change Management, Team Building, Curriculum Development, Customer Satisfaction, Cross-functional Team..., Sales Operations
Education
DePaul University 2007 — 2011
Master, Adult Education
DePaul University
BA, Liberal Arts
DePaul University
Master of Arts (M.A.), Adult and Continuing Education and Teaching
AT&T LEARNING SERVICES June 2012 - Present
AT&T August 2007 - June 2012
ERA 2001 - 2007
Sears Logistics Services, Inc. 1994 - 2000
Skills
Telecommunications, VoIP, IP, Wireless, Network Design, Cisco Technologies, WAN, Data Center, Switches, Computer Network..., Unified Communications, Managed Services, Vendor Management, BGP, Call Centers, DSL, Ethernet, Fiber Optics, LAN-WAN, Networking, Routing, T1, Telephony, Troubleshooting, Project Management
Education
Paramount California University
Bachelor's Degree, Telecommunications
Bishop Hogan High School
Xerox 2012 - Present
AT&T Learning Services 2011 - Present
Skills
Technical Writing, Dreamweaver, HTML, Editing, Adobe Acrobat, Content Management, Adobe Creative Suite, Photoshop, Blogging, User Interface Design, Web Design, WordPress, Graphic Design, Layout, CSS, InDesign, Copywriting
Education
Indiana University Bloomington 1988 — 1993
Bachelor of Arts (B.A.), English - Physics
American Telecommunications, Inc. February 2015 - Present
Go Berg or Go Home LLC August 2013 - Present
AT&T University April 2014 - February 2015
AT&T Learning Services September 2012 - March 2014
Skills
Training, Leadership, Leadership Development, Resume Writing, Interviews, Coaching, Sales, Employee Training, Consulting, Servant Leadership, Management, Recruiting, Team Leadership, Career Development, Hiring, Training Delivery, Marketing, Instructor-led Training, Curriculum Development, Job Coaching, Career Development..., Store Management, Business Coaching, Interview Preparation, Customer Service
Education
University of New England 2012 — 2016
Doctor of Education (Ed.D.), Organizational/Educational Leadership, Doctorate
Albertus Magnus College 2010 — 2012
Master of Arts (MA), Organizational Leadership
Albertus Magnus College 2002 — 2006
Bachelor of Arts (BA), English/Language Arts Teacher Education/Psychology
Google January 2015 - Present
The Career Fairy - Career Coaching & Resume Writing January 2015 - Present
AT&T September 2014 - December 2014
AT&T U-verse February 2013 - September 2014
AT&T August 2011 - February 2013
AT&T Learning Services October 2010 - August 2011
AT&T Business Solutions July 2006 - October 2010
Office of President William J. Clinton June 2005 - August 2005
Skills
Leadership, Social Media Marketing, Account Management, Sales Operations, Management, B2B, Cloud Computing, Wireless, Cold Calling, Strategy, VoIP, Employee Engagement, Marketing Communications, Telecommunications, Training, Program Management, Sales, New Business Development, Marketing Strategy, Leadership Development, Creative Strategy, Social Media, Corporate Communications, Coaching, Marketing
Education
Morgan State University 2002 — 2006
Bachelor of Arts, Speech Communication
Morgan State University 2002 — 2006
Bachelor's degree, Speech Communication and Rhetoric
Garland Independent School District August 2013 - Present
Dallas ISD August 2008 - August 2013
AT&T - Learning Services June 2012 - August 2012
Trinity Real Estate Solutions August 2003 - August 2008
Skills
E-learning, Documentation, Data Analysis
Education
Lamar University 2014 — 2015
Principal Certification
Northcentral University 2011 — 2014
MA, Industrial and Organizational Psychology
The University of Texas at Dallas 2004 — 2008
BA, Arts and Humanitites
Kronos September 2012 - Present
AT&T Learning Services August 2010 - September 2012
Tek Systems November 2009 - August 2010
MarketNet 2008 - 2009
Agency.com 2006 - 2007
HLP Solutions 2004 - 2005
City of Austin Municipal Court 1998 - 2000
Skills
jQuery, Java, Programming, Web Development, Web Applications, Web Services, SaaS, User Experience, HTML, HTML 5, Databases, JavaScript, MVC, .NET, C#, XML, SQL, Agile Methodologies, ASP.NET, JSP
Education
Texas A&M University 2000 — 2002
BS, Management Information Systems
AT&T December 2014 - Present
AT&T Learning Services 1986 - Present
AT&T May 1977 - Present
Skills
Performance Consulting, ADDIE, Needs Analysis, Call Center, Instructor-led Training, Telecommunications, Captivate, Learning Management, Training Delivery, Wireless, Blended Learning, Vendor Management, Call Centers, Performance Improvement, Employee Training, Instructional Design, Program Management, Training, Customer Retention, Change Management, Management Development, E-Learning, Leadership Development, Learning Management..., Technical Training, Employee Engagement, Organizational..., Soft Skills, Organizational..., Performance Management, Succession Planning, Career Development, Workshop Facilitation, Onboarding, Talent Management, Executive Coaching, SnagIt, Organizational Design, Workforce Planning, Camtasia
Education
California State University-Long Beach - College of Business Administration
BS, Business
AT&T Learning Services September 2011 - Present
AT&T Services, Inc. March 2008 - March 2011
The Law Offices of Barrett, Burke, Wilson... October 2003 - July 2006
MCI Telecommunications December 1996 - June 2003
Skills
XP
Education
Collin College 2000 — 2002
AA, General Studies
Lamar University 1986 — 1988
Business Information Systems
Raytheon July 2010 - Present
Oak Park Academy August 2008 - December 2009
Ben Ross Public School January 2007 - August 2008
South Lyon Alternative High School August 2004 - June 2007
AT&T Learning Services May 1999 - August 2004
T Global Markets August 1995 - May 1999
Education
University of Phoenix 2002 — 2005
M.A. Ed, Adult Education
Delta College
Associate of Arts, Specific Learning Biological Sciences
National Louis University
B.A, EducationSpecific Learning Biological Sciences