AT&T Mobile Tel
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AT&T Mobile Tel Employees
AT&T Mobile Tel January 2015 - Present
Portfolio Recovery Associates, Inc. October 2011 - September 2012
Skills
Customer Service, Team Building, Microsoft Excel, Financial Analysis, Risk Management, Business Analysis, Analysis, Outlook, Management, Marketing Strategy
Education
Bethel University, College of Professional Studies 2013 — 2015
Master of Business Administration (M.B.A.), businesses administration
The Mission Continues November 2014 - March 2015
The Mission Continues May 2014 - November 2014
Indiana University-Purdue University-Indianapolis January 2011 - January 2014
The Blind Children's Foundation June 2010 - June 2011
Monster February 2008 - July 2009
US Army 1997 - 2003
AT&T Mobile Tel January 1995 - April 2001
Skills
Relationship Management, Salesforce.com, Program Development, Community Development, Strategic Planning, Research, Leadership Development, Raiser's Edge, Grant Writing, Training, Program Management, Event Management, Non-profits, Policy Analysis, Budgets, Editing
Education
Salesforce University 2015 — 2015
Administration Essentials for New Admins (ADM201)
Indiana University-Purdue University at Indianapolis 2010 — 2013
Master of Public Administration (MPA)
Tel Aviv University 2012 — 2012
Certificate, Arabic
Wiese USA January 2013 - Present
Caterpillar Inc. August 2011 - January 2013
AT&T Midwest Cellular May 2011 - August 2011
AT&T Mobile Tel October 2010 - April 2011
Skills
Sales, Leadership, Sales Process, Sales Operations, New Business Development, Customer Satisfaction, Process Improvement, Direct Sales, Sales Management, Strategic Planning, Team Building, Customer Service, Negotiation, Inventory Management
Education
Wheaton College 2009 — 2011
Bachelor of Business Administration (B.B.A.), Business/Managerial Economics
Greenville College 2007 — 2009
Business Administration and Management, General
AT&T Mobile Tel December 2005 - Present
Home Depot June 2004 - November 2005
Kmart Corporation January 2002 - June 2003
Skills
Retail, Customer Service, Outlook, Inventory Management, Management, Teamwork, Microsoft Word, Microsoft Excel, Microsoft Office, Team Leadership
Education
California State University-Sacramento
AT&T Mobile Tel March 2004 - April 2013
Education
California State University-Sacramento 2013 — 2014
EMT, Emergency Medical Technology/Technician (EMT Paramedic)
AT&T Mobile Tel March 2014 - September 2015
Cricket Wireless June 2001 - March 2014
US Cellular-Answer Wireless June 1996 - June 2001
Skills
Long Distance, Wireless, Cellular, Telecommunications, Provisioning, Cellular Communications, MPLS, CDMA, T1, LTE, Computer Network..., 3G, Network Design, Fiber Optics, Broadband, SIP, VoIP, 4G, Ethernet, IP, EVDO, Optical Fiber, UMTS
Education
DeVry Institute of Technology 1983 — 1986
Electronics Engneering
Keiffers Rescue Center September 2013 - Present
Cabela's December 2012 - July 2014
Walmart October 2011 - July 2012
Priceline.com April 2011 - August 2011
AT&T Mobile Tel October 2010 - January 2011
Manpower December 2009 - October 2010
Repossession Management Services, LLC July 2006 - November 2009
Quail Ridge Golf COurse April 2000 - July 2008
Fifth Third Bank June 2005 - June 2006
Quixtar Corp June 2004 - May 2005
Skills
Management, Customer Service, Retail, Collections, Corporate Finance, Microsoft Office, Corporate Development, Retail Marketing, Food & Beverage, Consumer Electronics, Property Management, Event Planning, Leadership, Process Scheduler
Education
Davenport University 2004 — 2008
Bachelor of Arts (BA), Entrepreneurial and Small Business Operations
East Kentwood High School 2002 — 2004
Diploma, General Studies
AT&T Mobile Tel May 2014 - Present
Education
Ashford University
Organizational Management, Organizational Management
US Army February 2013 - Present
AT&T Mobile Tel March 2001 - April 2005
NASA - National Aeronautics and Space Administration June 1995 - October 2000
Skills
Leadership, Military, Security Clearance, Microsoft Office, Training, Military Operations, Program Management, Military Experience, Customer Service, Management
Education
Central Texas College 2010 — 2014
General Studies
Houston Community College 1996 — 1999
Associate's degree, Mental Health, 3.0
AT&T April 2015 - Present
AT&T Mobile Tel November 2014 - Present
AT&T Mobile Tel June 2014 - November 2014
AT&T Mobile Tel October 2011 - June 2014
AT&T Mobile Tel September 2008 - October 2011
Skills
Customer Service, Sales, Strategic Planning, Team Leadership, Sales Management, Telecommunications, Training, Negotiation, Team Building, Leadership, Management, Project Management, Customer Retention, Customer Satisfaction, Wireless, Direct Sales, Solution Selling
Education
Fayetteville Technical Community College
Associate of Arts and Sciences (A.A.S.)
Jackson High School
General Studies
1800flowers.com June 2012 - June 2015
AT&T Mobile Tel August 2011 - July 2012
1800flowers.com April 2011 - May 2011
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Everest University-South Orlando 2010 — 2012
Associate's degree, Medical Insurance Coding Specialist/Coder
Sprint March 2012 - Present
TeleWorld Solutions February 2012 - March 2012
AT&T Mobile Tel August 2011 - January 2012
American Tower - Solutelia LLC December 2010 - August 2011
APEX Solution May 2007 - October 2008
Friends Radio Communication January 2007 - May 2007
PTCL ( Huawei Telecom Project) April 2006 - November 2006
Skills
LTE, GSM, WCDMA, UMTS,..., Agilent E674, MapInfo..., XCAL,XCAP, Ericsson ENIQ, SE 1200..., Windows 2000, Vista,..., C/C++, Assembly, Java,..., CDMA, 3G, RF
Education
DePaul University 2009 — 2011
Master's Degree, Telecommunications System
Bahria University
Bachelor's Degree, Computer Engineering and Communication
Montefiore Hospital March 2015 - Present
New York Presbyterian Hospital May 2012 - March 2015
Chase 2011 - 2012
AT&T Mobile Tel 2007 - 2011
Skills
Microsoft Word, Microsoft Office, Management, Microsoft Excel, Research, PowerPoint, Sales, Leadership, Training, Photoshop, English, Social Media, Customer Satisfaction, Customer Service
Education
City University of New York-Herbert H. Lehman College
Bachelor's Degree, Psychology
Office Depot March 2015 - Present
CaseStack July 2012 - February 2015
PacMoore Products February 2007 - July 2012
AT&T Mobile Tel December 2005 - February 2007
AIU Online July 2005 - December 2005
Brother Rice High School Chicago January 2005 - June 2005
AT&T Mobile Tel March 2004 - December 2004
Best Buy July 2001 - March 2004
Vector Marketing May 2001 - September 2001
Skills
Food Manufacturing, Quality Assurance, Quality Management, Continuous Improvement, Cross-functional Team..., Ingredients, Packaging, Logistics, Manufacturing, Training, Warehousing, Food, Supply Chain, Supply Chain Management, Retail, Sales, Management, Customer Service, Inventory Management, Leadership, Operations Management
Education
Lewis University 2003 — 2005
Bachelor's Degree, Arts
Joliet Junior College 2000 — 2003
Associate's Degree, General
AT&T Mobile Tel March 2014 - Present
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training
Education
Jefferson Community College 2013 — 2019
Biology, General
BLU Products August 2014 - Present
CT Miami August 2014 - Present
Mount Sinai Medical Center Miami Beach May 2014 - August 2014
US Department of Homeland Security October 2011 - May 2014
Diesse Inc. June 2009 - May 2011
T-Mobile June 2006 - June 2009
AT&T Mobile Tel October 2005 - June 2006
Skills
Project Management, Team Leadership, Project Planning, Project Delivery, Team Building, Teamwork, Troubleshooting, Security, Networking, Hardware, Wireless Networking, Active Directory, Computer Network..., HTML, CSS, Java, PHP,..., Windows, Vista, Linux,..., Knowledgeable with..., Proficiency in software..., TCP/IP, Help Desk Support, Linux, Windows, Mobile Devices, Mobile Technology, Mobile Design, Mobile Communications
Education
Florida International University 2007 — 2014
Bachelor of Science (BS), Information Technology
AT&T Mobile Tel February 2013 - Present
Washington State University July 2011 - February 2013
AT&T November 2007 - July 2011
Skills
Research, Teaching, Project Management, Analysis, Data Analysis, Higher Education, PowerPoint, Technical Writing, Microsoft Excel, Microsoft Word, Microsoft Office, Access
Education
Clemson University 2000 — 2002
Master of Science (MS), Animal Physiology
North Carolina State University 1996 — 2000
Bachelor of Science (BS), Animal Sciences and Agriculture Education
Time Warner Cable February 2015 - Present
AT&T Mobile Tel October 2007 - July 2014
Permit Comany April 1996 - April 2004
Skills
Call Center, Customer Satisfaction, Customer Service, Billing, Troubleshooting, Customer Relations, Telecommunications, Wireless, Telephone Skills, Escalation, Cellular, Computer Hardware, Problem Solving, Wireless Networking, Microsoft Office, Excel, Fax, LAN/WAN, Call Centers, Process Improvement, Project Management, Team Building, Team Leadership, Account Management, Customer Retention, Microsoft Excel, Program Management, Sales
Education
American Business & Technology University 2012 — 2012
Networking and Business Applications, Integrated Business Applications-Microsoft Office, Networking Security Fundamentals.
Bosse High School 1979 — 1983
AT&T Mobile Tel July 2014 - Present
SBVC January 2012 - Present
Best Buy 2010 - 2012
Skills
First Aid, Cpr Certified, Bilingual, Automobile Maintenance...
Education
Crafton Hills College 2010 — 2011
San Bernardino Valley College
NASDAQ January 2015 - Present
AT&T Mobile Tel March 2014 - November 2014
Global Alliance October 2008 - December 2013
Episcopal Church Pension Group January 2007 - October 2008
Keane, Inc August 2005 - June 2006
Fundtech October 2003 - April 2005
Mizuho Bank May 2001 - January 2003
Deutsche Bank November 1999 - April 2001
Cap Gemini Ernst & Young 1997 - 1999
Deutsche Bank December 1995 - March 1997
Skills
Project Management, Program Management, Management Consulting, PMO, SDLC, Vendor Management, Business Analysis, Risk Management, Software Development, Leadership, Derivatives, Requirements Analysis, Requirements Gathering, Investment Banking, Banking, PMP, Management, User Acceptance Testing, Business Process..., Budgets, Project Portfolio...
Education
Fordham University - Graduate School of Business Administration
MBA
Texas Christian University - M.J. Neeley School of Business
BBA
AT&T August 2014 - Present
AT&T Mobile Tel August 2014 - Present
AT&T Global Services July 2012 - Present
FedEx Ground October 2011 - July 2012
Skills
Customer Service, Leadership, Microsoft Office, Access, Microsoft Excel, Outlook, PowerPoint, Troubleshooting, Team Leadership, Process Improvement, Microsoft Word, Management, Networking, Data Entry, Time Management
Education
North Carolina Central University 2012 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
East Carolina University
AT&T Mobile Tel November 2014 - Present
Target October 2013 - November 2014
Wells Fargo August 2012 - January 2013
T-Mobile August 2010 - May 2012
The Heritage Company May 2007 - April 2009
Skills
E-Learning, Training, Higher Education, Resume Writing, Organizational..., Public Speaking, Staff Development, Career Development, Marketing, Business Strategy, Business Analysis, Business Process, Business Process..., Account Management, Financial Accounting, Managerial Finance, Leadership Development, Strategic Planning, Operations Management, Logistics Management
Education
Arkansas State University 2013 — 2014
Bachelor's degree, Business, Management, Marketing, and Related Support Services, 3.0
Arkansas State University-Beebe 2013 — 2013
Associate of Science (A.S.), Business Administration and Management, General
Heber Springs High School 2005 — 2007
High School Diploma, General Studies
AT&T Mobile Tel March 2014 - Present
Bellevue College January 2013 - Present
Verizon Wireless March 2011 - July 2012
Verizon Wireless January 2011 - February 2011
Verizon Wireless September 2007 - February 2011
Verizon Wireless November 2010 - January 2011
Verizon Wireless December 2000 - September 2007
Western Wireless June 1999 - February 2000
Skills
Call Center, Telecommunications, Customer Satisfaction, Cellular Communications, Microsoft Office, Customer Service, Troubleshooting, Team Leadership, Wireless, Sales, Customer Retention, Customer Experience, Project Management, Microsoft Excel, Microsoft Word, Technology, Leadership, Call Centers, Direct Sales, Blackberry, Coaching, Account Management, Technical Support, Training, Negotiation, Mobile Devices, CDMA, VoIP, Vendor Management, Cross-functional Team..., Time Management
Education
Bellevue Community College 2013 — 2014
.Net/Programming
Shoreline Community College 1998 — 1998
Newport High School 1994 — 1998
AT&T Mobile Tel January 2015 - Present
Guaranty Bank FSB August 2013 - August 2014
Sycamore Contractors August 2001 - June 2013
Skills
Retail Sales Experience, Customer Service, Operations Management, Retail Banking, Credit, Leadership, Management, Training, Banking, Time Management, Coaching, Customer Satisfaction
Education
Bellevue University 2014 — 2017
Bachelor's Degree, Banking Operations Management, 4.0
Marietta High School 1996 — 2000
International Baccaulaurette, AP English, Spanish, Calculus and Physics
Kingsport City Schools August 2015 - Present
East Tennessee State University August 2013 - June 2015
AT&T Mobile Tel December 2010 - April 2013
Citi August 2003 - April 2010
Skills
Research, PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Windows, Photoshop, English, Teaching, Leadership, Strategic Planning, Customer Service, Customer Satisfaction
Education
East Tennessee State University 2013 — 2015
Master of Education (M.Ed.), Special Education and Teaching
East Tennessee State University 2002 — 2007
Bachelor's degree, Early Childhood Education and Teaching/Communicative Disorders
EverBank Commerical Finance March 2013 - Present
TD October 2008 - March 2013
AT&T Mobile Tel November 2006 - October 2008
Skills
Customer Service, Reliable, Bilingual, Motivated self-starter, Detailed Organization, Organized Multi-tasker, Loans, Banking, Account Management, Relationship Management, Sales, Loan Origination, Microsoft Office, Computer Proficiency, Social Skills, Problem Solving, Retail, Retail Banking, Management
Education
Berkeley College 2005 — 2007
Massage Therapy/Therapeutic Massage
AT&T Mobile Tel April 2014 - Present
Home Management Services January 2012 - Present
Asbury Automotive Group May 2011 - May 2012
Sprint Nextel January 2008 - October 2011
Sprint Nextel November 2005 - January 2009
Skills
Sales, Customer Satisfaction, Sales Management, Microsoft Office, Microsoft Excel, Telecommunications, Accounting, Accountability, Fast-paced, Phone Etiquette, Software Installation, Training, Business, B2B Marketing, Computer Science, Technology, Multi Tasking, Fast Learner, Equipment Installation, Apple Software, iPhone
Education
Herzing University-Minneapolis 2015 — 2016
Bachelor’s Degree, Information Technology, 2.5
Colorado Technical University 2012 — 2014
Bachelor of Business Administration (B.B.A.), Business/ Management, 3.0
University of Phoenix 2009 — 2010
associates on business administration, Business Administration and Management, General
Verizon December 2014 - Present
AT&T Mobile Tel March 2013 - November 2014
Domino's Pizza December 2011 - March 2013
Flextronics June 2010 - July 2011
Chevy Chase Bank December 2008 - September 2009
TJX Inc August 2007 - December 2008
PETCO August 2006 - July 2007
Skills
Typing, Proficient in Microsoft..., Team Leadership, Customer Service, American Sign Language, Management, Computer Diagnostics, Multi Tasking, Sales, Peripherals, Computer Maintenance, Software Installation, Computer Hardware, Human Resources, Microsoft Office, Payroll, Process Improvement, Teamwork, Technical Support, Training
Education
Anne Arundel Community College 2014 — 2019
Associate of Science (A.S.), Computer and Information Systems Security/Information Assurance
Berkeley College 2012 - Present
Meke By Mykole 2010 - Present
Anthem Education Group 2010 - 2012
Barclays Bank 2005 - 2010
AT&T Mobile Tel 2003 - 2004
Nextel Communications 2000 - 2002
Valley Health System 1998 - 1998
Skills
Customer Service, Team Building, Public Speaking, Career Counseling, Microsoft Office, PowerPoint, Coaching, Budgets, Leadership Development, Training, Organizational..., Employee Relations, Recruiting, Strategic Planning, Organizational Structure, Leadership, Microsoft Excel, Data Entry, Healthcare, Teamwork, Research, Community Outreach, System Administration, Microsoft Word, Teaching, Fashion, Makeup Artistry, Resume Writing, Management, Staff Development, Career Development, Human Resources, Program Management, Social Networking, Event Planning, Software Documentation, Interviews, Higher Education, Employee Training, Time Management, Outlook, Conflict Resolution, Fundraising, Administration, Nonprofits
Education
Wilmington University
Bachelors of Science, Business Management
Berkeley College
AAS, Fashion Marketing and Management
Delaware State University
Cox Media Group August 2014 - Present
PrimeLending October 2013 - August 2014
Wells Fargo April 2009 - October 2013
Prospect Mortgage, LLC 2011 - 2012
Bank of America April 2005 - October 2008
AT&T Mobile Tel 2002 - 2003
Skills
SEM, Digital Marketing, SEO, Target Audience, Digital Strategy, Lead Generation, Mobile Marketing, Retargeting, Media Planning, Audience Development, Display Advertising, Digital Media, Sales, Negotiation, Coaching, Team Building, Process Improvement, Microsoft Office, New Business Development, Public Speaking, Marketing, Management, Account Management, Direct Sales, Contract Negotiation, Customer Satisfaction, Leadership, Strategic Planning, Cross-functional Team..., Team Leadership, Selling, Microsoft Word, PowerPoint, Mortgage Lending, Mortgage Banking, FHA, Loan Origination, Loans, Investment Properties, Residential Mortgages, Finance, Refinance, Customer Service, Social Media Marketing, Social Media, CRM, Marketing Strategy, Real Estate, Advertising, Online Advertising
Education
California State University-Long Beach 2004 — 2005
Electrical Engineering
Cal Poly Pomona 1996 — 2002
Bachelor of Science (BS), Electrical and Electronics Engineering
AT&T Mobile Tel November 2010 - Present
T-Systems February 2009 - October 2010
Education
Kean University
Kean University
Rutgers University School of Law - Newark
Viridian Energy March 2014 - Present
AT&T Mobile Tel April 2006 - July 2013
Radio Shack February 2001 - February 2006
Iron Mountain December 1993 - January 2000
Education
CUNY Bronx Community College
AT&T Mobile Tel February 2014 - Present
Ericsson September 2011 - December 2013
Ericsson April 2011 - September 2011
Huawei August 2010 - March 2011
Huawei / Vodafone July 2009 - July 2010
Motorola / Mobinil September 2008 - July 2009
Syriatel July 2003 - August 2008
Skills
HSDPA, DC HSDPA, 3G, 2G, Network Performance, Drive Test, RNC, UMTS, RF Planning, Communications Audits, Actix, TEMS Investigation, TEMS, Atoll, Network Optimization, HSPA, Nemo, NSN, Edge, BSS, GSM, LTE, Optimization, RF, Rollout, Transmission, WCDMA, Antennas, Open Source Software
Education
Damascus University 1999 — 2004
Good, Electronic & Telecommunications Engineering
Dujardin Elementary School August 2015 - Present
Chicago Public Schools August 2014 - June 2015
Chicago Public Schools November 2013 - June 2014
Grainger November 2012 - November 2013
Victory Schools: CICS - Basil Campus January 2012 - July 2012
Victory Schools: CICS - Basil Campus August 2011 - January 2012
National Heritage Academies August 2009 - June 2011
AT&T Mobile Tel February 2006 - June 2006
Skills
Elementary Education, Staff Development, Differentiated..., Public Speaking, Strategic Planning, Sales Operations, Account Management, Customer Service, Sales, Marketing, Teaching
Education
DePaul University 2004 — 2008
Bachelor of Education (B.Ed.), Elementary Education and Teaching, 3.65
independent consultant June 2009 - Present
Windstream Communications January 2013 - October 2013
Broadview Networks January 2011 - January 2012
TeleManagement Forum November 2010 - June 2011
AT&T Mobile Tel May 2007 - June 2009
Skills
Strategic Partnerships, SaaS, Mobile Devices, Managed Services, Microsoft Office, Management, VoIP, Mergers & Acquisitions, B2B, Training, Sales Management, Cisco Technologies, Visio, IP, Relationship Management, Cold Calling, Sales, Negotiation, Strategy, MPLS, Account Management, Sales Process, Integration, Telecommunications, Market Research, Salesforce.com, New Business Development, Business Development, Human Resources, ATM networks, Sales Operations, Networking, Cloud Computing, Wireless, Solution Selling, CRM, Selling, Direct Sales, Channel Partners, Professional Services, Co-location, Unified Communications, Call Centers, Data Center, Customer Retention
Education
Kean University 1990 — 1992
Business
Morehouse College 1987 — 1992
BA, business
Neptune Technology Group August 2007 - Present
AT&T Mobile Tel 2006 - 2007
Plymouth Tube Company August 2000 - June 2006
Plymouth Tube Company 1994 - 1999
Education
Auburn University at Montgomery 2013 — 2014
EMBA
Mississippi State University - College of Business and Industry 2000 — 2002
Bachelor of Science
Wood College 1996 — 1998
Associates
HI ROC RECORDS, LLC January 2012 - Present
OT MANAGEMENT MUSIC, LLC January 2011 - Present
Destiny's Properties, LLC January 2005 - Present
AT&T Mobile Tel January 1998 - Present
Skills
Record Labels, Talent Management, Music, Entrepreneurship, Time Management, Management, New Business Development, Music Industry, Social Networking, Real Estate, Social Media Marketing, Entertainment, Event Management, Marketing, Music Production, Music Publishing, Recording, Social Media, Studio Recording, Songwriting
Education
St. Thomas University 1987 — 1990
Bachelor of Arts (B.A.), Sport and Fitness Administration/Management
Corning Community College 1985 — 1987
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
True Group LLC January 2015 - Present
PNC December 2013 - January 2015
Cevaal Insurance Agency, Inc. August 2013 - October 2013
AT&T Mobile Tel August 2011 - September 2013
Fry's Electronics May 2008 - August 2011
Skills
Customer Service, Customer Relations, Sales, Retail Sales, Employee Training, Mobile Technology, Instructional Technology, Technical Support, Tech-savvy, Account Management, Account Planning, Time Management, Management, Recruiting, Social Networking, Sales Management, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Social Media
Education
College of DuPage 2007 — 2015
Associate of Arts (A.A.), Communication, Journalism, and Related Programs
Glenbard South High School 2003 — 2007
HS Diploma, HS Diploma'
Walgreens October 2013 - Present
AT&T Mobile Tel October 2009 - September 2013
GUESS?, Inc. January 2009 - October 2009
Skills
Aviation, General Aviation, Aviation Electronics, Private Piloting, Telecommunications, Sales, Music, Guitar Playing, PowerPoint
Education
ADF Airways 2014 — 2015
Aviation
Florida International University 2008 — 2015
Miami Springs Senior High School 2005 — 2013
High School, High School/Secondary Diplomas and Certificates
State of Illinois April 2014 - Present
City of Oakbrook Terrace June 2013 - February 2014
College of DuPage December 2012 - May 2013
Advanced Healthcare Associates June 2012 - August 2012
Advanced Healthcare Associates January 2012 - June 2012
Starbucks Coffee Company August 2010 - January 2012
Aurora University 2012 - 2012
Premier Payment Systems June 2011 - October 2011
AT&T Mobile Tel January 2009 - May 2009
R Solutions August 2008 - January 2009
Skills
Sales, Customer Service, Customer Satisfaction, Account Management, Sales Management, Retail Sales, Retail, Visual Merchandising, Cold Calling, Store Management, Store Operations, Inventory Management, Customer Retention, Building Relationships, Salesforce.com, Customer Experience, Direct Sales, Budgets, PowerPoint, Outlook, Marketing, Management, Time Management
Education
College of DuPage 2015 — 2017
Bachelor of Science (B.S.), Computer and Information Systems/Information Technology
Aurora University 2010 — 2012
Bachelors, Business Administration and Management, General
College of DuPage 2003 — 2007
Associates in Arts, Business
Montini Catholic High School 1996 — 2000
Diploma
M.E. Fundation August 2013 - Present
AT&T Mobile Tel June 2011 - July 2012
The Salvation Army June 2009 - October 2010
CBS Television March 1982 - February 1997
Skills
Customer Service, Billing, Typing, Call Center, Telephone Skills, Customer Relations, Customer Satisfaction, Office Administration, Access, Customer Retention, Data Entry, Microsoft Word, Administrative..., Process Scheduler, Lotus Notes, Customer Experience, Telecommunications, Software Documentation, System Administration, Outlook, Invoicing
Education
Alison University 2014 — 2015
Educational Psychology, Education
Brigham Young University 2014 — 2015
Master of Education (MEd), European and American History
New York University 1977 — 1982
Bachelor of Business Administration (B.B.A.), Business Law/
C. Columbus H.S. 1974 — 1977
Honor Diploma, General Studies
AT&T Mobile Tel June 2014 - Present
A Wireless - Verizon Wireless Premium Retailer July 2012 - February 2014
Skills
Sales, Sales Operations, Sales Process
Education
Berkshire Community College 2005 — 2008
Bachelor of Business Administration (B.B.A.)
Megachips-Corporation September 2014 - May 2015
VaKiTECH Laptop and PC Repair April 2014 - September 2014
AT&T Mobile Tel November 2005 - January 2014
Skills
Mobile Devices, Cellular Communications, Telecommunications, Management, Troubleshooting, Networking, Account Management, GNU/Linux, Network Security, Active Directory, VoIP
Education
Mission College 2015 — 2015
Certificate of Proficiency in Linux System Administration (Current)
Heald College 2012 — 2014
Associate's Degree, Information Technology, Emphasis on Network Security
AT&T Mobile Tel January 2015 - Present
Cisco August 2014 - December 2014
JARM Consulting Inc February 2014 - July 2014
Verizon Wireless March 2012 - January 2014
Research In Motion October 2011 - February 2012
Consumers Energy August 2011 - October 2011
Goldman Sachs January 2011 - June 2011
McKesson Provider Technologies September 2010 - February 2011
Dana Holding Corporation July 2010 - August 2010
Xerox Corporation March 2010 - July 2010
Skills
Resource Management, Product Development, Administration, Demand Management, Policy, Sr CA Clarity Technical..., System Administration, Software Documentation, Web Services, SDLC, CA Clarity, Requirements Analysis, JSP, Agile Methodologies, Requirements Gathering, PL/SQL, Enterprise Software, SQL
Education
York University 1998 — 2000
B.Sc., Computer Science
Chittagong University of Engineering and Technology 1986 — 1991
B.Sc, Electrical & Electronic Engineering
AT&T Mobile Tel July 2012 - Present
Loaves & Fishes Community Pantry May 2011 - Present
CBSL Transportation Services, Inc February 2012 - June 2012
Crate & Barrel September 2011 - December 2011
ElderCare Solutions, Inc April 2010 - January 2011
Fair Lady Productions, Inc (DBA Kidz Kabaret) September 2008 - February 2010
VNA of Fox Valley May 2005 - June 2007
Borders September 2002 - May 2005
ARJO, Inc February 2000 - August 2001
State of Arizona, Department of Revenue August 1989 - September 1999
Skills
Microsoft Excel, General Ledger
Education
Aquinas College 1980 — 1984
Bachelor of Science, Accounting and Business
AT&T Mobile Tel December 2012 - Present
Global Financial Aid Services, Inc February 2012 - May 2012
Global Financial Aid Services, Inc. October 2011 - February 2012
Global Financial Aid Services, Inc November 2010 - October 2011
Global Financial Aid Services, Inc March 2009 - November 2010
Global Financial Aid Services, Inc. May 2008 - March 2009
Global Financial Aid Services, Inc. October 2006 - May 2008
Oreck Corporation November 2005 - September 2006
Oreck Corporation April 2001 - November 2005
Harrah's Entertainment September 1999 - January 2001
Skills
Customer Service, Microsoft Office, Team Building, Data Analysis, Microsoft Word, SQL, Software Documentation, Project Management, Account Management, Analysis, Business Analysis, Coaching, Databases, Inventory Management, Leadership, Leadership Development, Management, Marketing, Microsoft Excel, Outlook, PowerPoint, Process Improvement, Program Management, Research, Sales, Strategic Planning, Team Leadership, Training, Visio, Windows, System Administration
Education
Tulane University 2008 — 2012
Bachelors of Science, Applied Computing-Information Technology
Jackson State University 1994 — 1999
Bachelors of Business Administration, Marketing
Microsoft February 2014 - Present
Nokia January 2014 - August 2014
Samsung Electronics Latin America August 2006 - November 2013
Mx- Technologies 2004 - July 2006
AT&T Mobile Tel 1997 - 2004
United States Navy 1992 - 1996
Skills
Windows Phone, Android, Mobile Platforms, LTE, Mobile Technology, Windows Mobile, Key Account Management, Sales Management, Consumer Electronics, Smartphones, Strategy, Solution Selling, Product Management, Channel Partners, GSM, Unified Communications, UMTS, Channel, New Business Development, Cellular Communications, Embedded Systems, 3G, Strategic Partnerships, VoIP, Managed Services, Resellers, Telecommunications, IP, Team Management, International Sales, Homologation, Mobile Devices, Mobile Communications, Business Development, Mobile Applications, Product Lifecycle..., Wireless, Product Marketing, CDMA, Customer Retention, Account Management, Project Management, IEEE standards, Spirent, Mobile Product..., Quality Assurance, WCDMA, RF Engineering, VoLTE, Management
Education
American InterContinental University 2000 — 2004
Bachelor's Degree, Computer Science Information Technology, 4.0
Central Texas College 1992 — 1994
Associate's Degree, Business/Commerce, General, 4.0
Farmers Insurance July 2015 - Present
AT&T Mobile Tel September 2008 - September 2013
Skills
Customer Service, Sales, Insurance, Management, Customer Satisfaction, Leadership, Team Building, Customer Retention, Training, Time Management, Telemarketing, Life Insurance, Personal Lines Auto
Education
Kaplan University 2015 — 2015
Insurance
Mt. San Antonio College
AT&T Mobile Tel 2014 - Present
Essilorusa 2013 - 2014
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Customer Service, Teamwork, PowerPoint, Cpr Certified
Education
Eastfield College 2012 — 2014
AT&T Mobile Tel June 2006 - Present
CENTANNIAL WIRELESS July 1998 - June 2006
Skills
Management, Microsoft Excel, Microsoft Office, PowerPoint, Sales, Leadership, Training, Microsoft Word, Research, Windows, HTML, Outlook, English, Process Improvement, Recruiting, Interviews, Customer Service
Education
Ivy Tech Community College 2014 — 2016
Associates, Business Administration, Management and Operations
Minimise Energy Ltd April 2015 - Present
AT&T Mobile Tel March 2009 - March 2015
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Florida International University 2011 — 2015
Environmental Engineer, Environmental Engineering Technology/Environmental Technology
Rosa's Cleaning Services January 2003 - Present
Neebo August 2014 - November 2014
Time Warner Cable October 2012 - August 2013
UnitedHealth Group November 2009 - October 2011
AT&T Mobile Tel October 2001 - January 2003
Skills
Customer Service, Data Entry, Human Resource..., Claims Management, Computer Software...
Education
Shaw University 2013 — 2016
Bachelor’s Degree, Business Administration concentration in Accounting, 3.5
Guilford Technical Community College 2001 — 2009
Bachelor’s Degree, Physical Therapy Technician/Assistant, 3.4
TruGreen March 2015 - Present
AT&T Mobile Tel 2005 - 2014
AT&T Mobile Tel 2010 - 2011
Skills
CPR Certified, Customer Service, Healthcare, Management, Sales, Microsoft Word, Data Entry, Microsoft Excel, PowerPoint, Time Management, Customer Satisfaction, Teamwork, HIPAA, Training, Account Management, Customer Retention, Direct Sales, Sales Management
Education
Ross Medical Education Center-Granger 2014 — 2015
Associate's degree, Dental Assisting/Assistant
Ross Medical Education Center-Granger 2014 — 2015
Provisional Certificate in Dental Assisting
CenturyLink February 2015 - Present
CenturyLink Business June 2013 - Present
AT&T Mobile Tel October 2010 - June 2013
Dominion Enterprises January 2006 - July 2010
DealerSocket January 2003 - January 2006
MCIWorldCom April 1996 - January 2003
Skills
Sales Management, Salesforce.com, CRM, Sales Process, Cloud Computing, Selling, Telecommunications, Software Solution Sales, Software Sales..., Enterprise Solution..., Management, Marketing, Account Management, Managed Services, Cold Calling, Leadership, Sales, Networking, Email Marketing, Customer Satisfaction, Online Advertising
Education
Army & Navy Academy (Carlsbad California
High School, College Prep
Brigham Young University - Idaho
Bachelor's degree, Business Administration and Management, General
Brigham Young University - Idaho
Bachelor's Degree, Business Administration and Management, General
AT&T Mobile Tel November 2012 - Present
Starbucks September 2010 - November 2012
Skills
Management, Marketing, Technical Support, Small Business, Food Quality, Microsoft Excel, Customer Service, Inventory Management, Customer Satisfaction, Leadership, Training, Team Building, Event Planning, Strategic Planning, Microsoft Office
Education
City University of New York-Hunter College 2012 — 2015
Bachelor of Applied Science (B.A.Sc.), Psychology
Borough of Manhattan Community College 2010 — 2012
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies, Honors
First Service Networks September 2014 - Present
Chick-fil-A Restaurants November 2011 - September 2015
AT&T Mobile Tel July 2008 - December 2009
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training
Education
Parker University
Vascular and Interventional Radiology Residency Program
Sykes Enterprises, Inc. July 2015 - Present
Sprint February 2015 - June 2015
AT&T Mobile Tel May 2009 - February 2015
Babies R Us January 2007 - May 2009
Kmart Corporation January 2006 - January 2007
Skills
Call Centers, Telecommunications, Troubleshooting, Wireless, Telephone Skills, Wireless Networking, Cashiering, Cash Handling, Cash Register, Web Chat, Sales, Small Business
Education
Miller-Motte College-Fayetteville 2013 — 2013
Phlebotomy Technician/Phlebotomist, A+
American InterContinental University
Business Administration
HigherVisibility June 2015 - Present
Contract for Hire March 2013 - Present
AT&T Mobile Tel December 2014 - June 2015
Chuck Hutton Toyota January 2013 - December 2014
Titanium Comics August 2013 - November 2014
LaCour Printing Solutions November 2012 - January 2013
Mimeo.com May 2008 - November 2012
La Petite Academy August 2007 - April 2008
Mimeo.com March 2006 - July 2007
Skills
Customer Service, Account Management, Salesforce.com, Public Speaking, Customer Retention, Microsoft Office, Sales, Microsoft Excel, PowerPoint, Microsoft Word, Teaching, Outlook, Coaching, Customer Support, Solution Selling, Cold Calling, Cold Calling Experience, Customer Satisfaction, Direct Sales, Marketing, Social Media Marketing, Team Building, Training, Marketing Strategy, New Business Development, Facebook, Lead Generation, Marketing Communications, Advertising, CRM, Data Entry, Online Advertising, Troubleshooting, Trade Shows, Sales Process, B2B, Management, Social Networking
Education
Ashford University 2011 — 2015
Cultural Anthropology
The University of Memphis 2000 — 2001
Undecided
Verizon Wireless March 2014 - Present
Ericsson July 2013 - December 2013
AT&T Mobile Tel 1997 - 2013
Nokia Networks November 2009 - March 2010
T-Mobile 2003 - 2008
Cincinnati Bell July 2004 - November 2004
Pacific Bell Wireless / Cingular Wireless / SBC. 1997 - 2000
Skills
RF Engineering, Telecommunications, Programming, Oracle, VB, PLSQL, HTML, CSS, JavaScript, JSON, Python, Management, Project Management
Education
California State University-Long Beach
Master's Degree, Telecommunications Engineering
California State University-Long Beach
Bachelor's Degree, Electrical and Electronics Engineering (Telecommunications and Control systems)
Assurant Specialty Property January 2014 - Present
GEICO April 2012 - July 2012
AT&T Mobile Tel September 2011 - March 2012
Best Bank Mortgage September 2010 - September 2011
Skills
Customer Service, Microsoft Office, Management, Microsoft Word, PowerPoint, Leadership, Marketing, Teamwork, Strategic Planning, Call Center Leadership, Administrative/Clerical..., Problem..., Customer Service..., Staff..., Spreadsheet/Report..., Workflow Coordination, Employee..., Confidential Records...
Education
Georgia Perimeter College 2002 — 2004
Associate of Science (AS) Business Administration, Business Administration and Management, General
AT&T Mobile Tel November 1996 - Present
Skills
Microsoft Excel, Management, Customer Service, Wireless, Microsoft Office, Leadership, Microsoft Word, C++, C, Real Estate, Wireline, Aerial Lifts
Education
El Camino College
Fire Science/Fire-fighting
BCBSNC March 2012 - Present
Time Warner Cable August 2007 - January 2012
AT&T Mobile Tel June 2005 - December 2006
Skills
Customer Service, Customer Relations, Customer Retention, Public Speaking, Strategic Public..., Leadership Development, Team Leadership, Team Management, Team Motivation, Employee Training, Health Insurance, HIPAA, Service Centers, Call Centers, Employee Engagement, Employee Benefits, Microsoft Office, Social Media, Motivational Speaking, Targeted Selection...
Education
Fayetteville Technical Community College 2001 — 2004
Business Administration and Management, General
Ericsson February 2014 - Present
Lynex Services LLC February 2004 - Present
Parsons Corporation September 2010 - January 2014
AT&T Mobile Tel January 1999 - June 2009
Skills
Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, Ericsson OSS, UMTS, LTE, CDMA, PowerPoint, Active Directory, Microsoft Exchange, Project Management, Problem Solving, WiMAX, Wireless Networking, Wireline, Preventive Maintenance, Maintenance & Repair, Telecommunications, Wireless, Troubleshooting, GSM, IP
Education
Kaplan University 2008 — 2009
Associate's Degree, Associate of applied Science
Erasmus Hall HS 1978 — 1983
High School, High School/Secondary Diplomas and Certificates, 12
Hendersonville Insurance, LLC May 2015 - Present
Army National Guard December 2010 - Present
State Farm Insurance January 2015 - May 2015
AT&T Mobile Tel 2012 - 2014
Ross Powers Pavement Maintenance March 2007 - September 2012
Publix Super Markets September 2007 - May 2009
Skills
Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Inspection, Inventory Control, Leadership, Training, Time Management, Sales, Event Planning, Strategic Planning
Education
Grand Canyon University 2013 — 2015
Business Administration and Management, General
Hendersonville High School 2005 — 2009
High School Diploma
Boeing March 2014 - Present
Boeing April 2013 - April 2014
Boeing December 2006 - April 2013
AT&T Mobile Tel July 2005 - December 2006
Safeco Insurance March 2003 - July 2005
Skills
Testing, Integration, Requirements Management, Software Development, SharePoint, Process Improvement, Software Design
Education
Western Washington University 1985 — 1991
Bachelor of Science (B.S.), Industrial Technology
North Seattle Community College 1994 — 1995
Certificate, Systems Engineering
Bellevue College 2002 — 2003
Certificate, Microsoft Certified Systems Engineer
Muslim Center Detroit 2011 - Present
Fresh Media and Promotions 2006 - Present
CIGM MEDIA GROUP 2006 - June 2015
AT&T Mobile Tel 2009 - 2010
Casual Male 2003 - 2006
Skills
Social Media, Entertainment, Social Media Marketing, Music Industry, Social Networking, Customer Service, Microsoft Office, Event Planning, Leadership, Event Management, Team Building, Marketing, Public Relations, Public Speaking
Education
Madison high Madison heights Mi 1994 — 1998
Baker College of Allen Park
Marketing/Marketing Management, General
HighTower December 2014 - Present
Red Bull March 2013 - September 2014
Bello Tea August 2012 - January 2013
AT&T Mobile Tel June 2008 - February 2010
Skills
Leadership, PowerPoint, Organization Skills, Marketing Communications, Customer Service, Journalism, Marketing Strategy, Market Research, Social Media, Microsoft Office, Public Speaking, Microsoft Excel, Microsoft Word, Advertising, Employee Training, Public Relations, Social Networking, Social Media Marketing, File Management, Presentation Development, Marketing
Education
DePaul University 2012 — 2015
Bachelor's Degree, Communication and Media Studies, Senior
College of DuPage 2012 — 2012
Associate's Degree, General Studies, SOPHOMORE
University of Missouri-Columbia 2010 — 2012
Journalism
Sprint 2008 - 2014
AT&T Mobile Tel August 2005 - August 2008
AT&T Mobile Tel August 2002 - August 2005
Skills
Call Centers, Customer Retention, Technical Support, Process Improvement, Customer Service, Troubleshooting, Computer Network..., Telecommunications, Wireless, Medical Coding, Medical Billing
Education
U.S. Career Institute 2014 — 2014
Medical Claims and Billing Specialist, B
U.S. Career Institute
Insurance Claims Adjuster
Brelly Music (ASCAP) 2015 - Present
US Army Retired October 2014 - Present
Oklahoma National Guard Employment Coordination Program January 2012 - November 2014
Army National Guard January 2005 - July 2014
IMMT Records 2013 - 2014
United States Department of Defense April 2007 - December 2011
KWTV March 2006 - April 2007
AT&T Mobile Tel 2004 - 2006
MCS (Music Copyright Solutions) 2002 - 2004
Acuff Rose Music Publishing 2000 - 2002
Skills
Video Production, Press Releases, Video, Editing, Broadcast, Social Media, Public Relations, Video Editing, Media Relations, Photography, Videography, Multimedia, Public Speaking, Music Industry, Music Production, Motion Graphics, Strategic Communications, Final Cut Pro, Journalism, Social Media Marketing, Music Publishing, Adobe Creative Suite, Advertising, Premiere, Photoshop, Marketing Communications, Illustrator, Graphic Arts, Post Production, Graphic Design, Voice Over, New Media, Digital Photography, Microsoft Office, Microsoft Excel, Customer Service, Business, Audio, Production, PowerPoint, Excel, Mac, Customer Relations, Promotions, Dreamweaver, Publicity, Research, Small Business, Apple Motion, AP style
Education
Oklahoma City University
Bachelor of Arts (B.A.), Liberal Arts/Mass Communication
Digital Video and Imagery Distribution System (DVIDS)
Certified Field Operator, Satellite Communications
Ft. Meade NCO Academy 2010 — 2010
Advanced Public Affairs Leadership Course, Public Relations, Advertising, and Applied Communication, 86.8
Ft. Meade NCO Academy 2008 — 2008
Basic Non-Commissioned Officer Course
Norsat Communications 10/2008 2008 — 2008
Field Technician Certification, Satellite Transmitter Operation & Maintenance
Oklahoma National Guard
Combat Lifesaver Course
Warrior Leadership Course 2007 — 2007
Military and Strategic Leadership
Defense Information School 2005 — 2005
Diploma, Basic Broadcast writing and announcing skills
Belmont University 2002 — 2003
Music Business
Yukon High School 1988 — 1991
AT&T Mobile Tel 2013 - 2015
hhgregg July 2011 - July 2013
Skills
Customer Relations, Customer Satisfaction, Customer Service, Customer Retention, Customer Experience, Sales Process, Quality Assurance, Quotas, Performance Metrics, Job Satisfaction, Performance Improvement, Key Performance..., Professional Services, Analysis, Research, Retail, Team Building, Teamwork, Team Leadership, Creative Direction, New Business Development, Strategic Planning, PowerPoint, Microsoft Excel, Inventory Management
Education
College of Lake County
Business Administration and Management, General
Staples Advantage February 2013 - Present
Island Publications 2012 - 2013
Billyjoe Homewares 2007 - 2012
AT&T Mobile Tel 2009 - 2011
International Trademark Association (INTA) 2006 - 2007
Daytime Emmy Awards 2005 - 2006
Skills
Marketing, Customer Service, Leadership, Public Speaking, Social Media, Management, Advertising, New Business Development, Sales, Brand Marketing, Client Development, Contract Negotiation, Social Media Marketing, Development Of..., PowerPoint, Microsoft Word, Employee Training, Microsoft Office, Public Relations
Education
College of Charleston
Bachelor’s Degree, Business/Corporate Communications
Verizon Wireless July 2014 - Present
Verizon Wireless October 2010 - July 2014
AT&T Mobile Tel August 2005 - October 2010
Bennigan’s April 2004 - August 2005
Skills
Direct Sales, Cold Calling, Solution Selling, Account Management, Sales Operations, Sales Management, Sales Process, Telecommunications, Sales, Wireless, Customer Retention, B2B, Customer Satisfaction, Marketing, Project Management, PowerPoint, Microsoft Word, Access, Microsoft Excel, Team Building, Leadership, Quota Achievement, Team Leadership, Inventory Management, Training, Customer Service, Management, New Business Development, Selling Skills, Marketing Strategy, Business Development, Time Management, Forecasting, CRM, Social Networking, Microsoft Office
Education
Keller Graduate School of Management of DeVry University 2014 — 2016
Master's Degree, Marketing
DeVry University-Illinois 2010 — 2013
Bachelors of Science, Business Administration and Management, Concentration in Sales & Marketing
JPMorgan Chase & Co. April 2011 - Present
AT&T Mobile Tel January 2007 - October 2009
Skills
Retail Banking, Regulatory Compliance, Sales Operations, Financial Analysis, Small Business Lending, Customer Service, Team Leadership, Microsoft Office, Microsoft Excel, Microsoft Word, Credit
Education
Embry-Riddle Aeronautical University 2006 — 2010
Bachelor’s Degree, Global Security and Intelligence Studies
AT&T Mobile Tel March 2015 - Present
AT&T Mobility April 2007 - March 2015
AT&T August 2003 - April 2007
AT&T September 1999 - December 2003
AT&T September 1997 - December 2003
Medic Alert 1989 - September 1997
Skills
Call Centers, Customer Satisfaction, Workforce Management, Management, Strategy, Forecasting, Customer Experience, Strategic Partnerships, Managed Services, Vendor Management, Process Improvement, Telecommunications, Operations Management, Workforce Planning, Project Management, Change Management, Metrics, Cross-functional Team..., Call center start-up, Team Management, Avaya, Team Leadership, IVR, Strategic Planning, Customer Service, Business Process..., Call Center Development, Team Building, Contact Centers, Wireless, Project Planning, Business Intelligence, Outsourcing, Integration, Mobile Devices, Public Relations, Leading Change, Sales, Call Center, Product Development, Organization &..., Work in A Fast Paced..., IEX, VoIP, Trade Shows, Medical Terminology, Adapt Quickly to Change, Adapting to New..., Handle Multiple..., Drive Results
Education
University of Phoenix 1999 — 2001
Bachelor's degree, Business, Management, Marketing, and Related Support Services
CSU Stanislaus 1996 — 1997
Course attended, Business
ABEK Real Estate March 2014 - June 2015
Republic Commercial Properties, LLC August 2010 - March 2014
Dale A. Stram & Associates June 2000 - June 2010
AT&T Mobile Tel July 2009 - March 2010
Private Developer - Main Street Holdings of St. Tammany, LLC & Equity Real Estate Services, LLC June 2005 - October 2009
Haywire Construction Services October 2006 - June 2009
Skills
Real Estate Development, Property Management, Commercial Real Estate, Sales Management, Commercial Leasing, Marketing, Location Intelligence, Project Management, Leasing, Sales, Sales Operations, Management, PC building, Microsoft Office, Paperport, Adobe Acrobat, General Construction, Buyer Representation, Tenant Representation, Seller Representation, Business Ethics, Social Media Marketing, Consultative Sales..., Business Communications, Business Planning, Strategic Sales Plans, Research, Market Research, Real Estate, Investment Properties, Brokerage, Shopping Centers, Tenant, Residential Homes, Real Estate Transactions, Negotiation, Contract Negotiation, Sellers, Investors
Education
Donaldson Real Estate School 2000 — 2013
Louisiana Real Estate Broker's License, Louisiana License Law, Ethics, Rules and Regulations and Principles of Real Estate
ICSC Education 2006 — 2006
Certificate, Development Design and Construction, 4.0
Delgado Community College 1998 — 2000
Business Administration, Management and Operations, 4.0
S. Holmes Consulting December 2013 - Present
ÜberPress: Community Chronicles August 2013 - Present
AT&T Mobile Tel August 2010 - November 2013
Discover Financial Services September 2001 - June 2010
Skills
Strategic Communications, Social Media, Marketing Communications, Social Media Marketing, Copywriting, Social Networking, Facebook, Content Development, Content Strategy, Creative Writing, Strategic Planning, Leadership, Customer Service
Education
Franklin University
Comtronix-USA May 1999 - Present
AT&T Mobile Tel October 1989 - June 1996
Motorola Communications and Electronics, Inc. March 1970 - April 1980
Skills
FAA Certifications, ISO Certifications, FCC License, Amateur Radio Operator, Engineering..., Writing, Ebooks, Public Speaking, Social Media, Editing, Teaching, Research, Microsoft Office, Customer Service, Management
Education
DeVry University 1962 — 1966
Electrical, Electronics and Communications Engineering
DeVry University
Radio Communications and Electronics
AT&T Mobile Tel May 2014 - August 2014
Chick-fil-A November 2010 - January 2014
Skills
Always Punctual, Motivated self-starter, Organized Multi-tasker, Friendly Personality, Goal Oriented, Reliable, Works well with a team, Trustworthy, Highly resourceful, Microsoft Office, Microsoft Excel, Microsoft Word, Oracle, BlackLine, FDW, ASPEN
Education
Georgia College and State University 2015 — 2016
Master of Accountancy
Georgia College and State University 2011 — 2015
Bachelor of Business Administration (B.B.A.), Accounting
AT&T Mobile Tel March 2013 - Present
AT&T February 1991 - Present
AT&T 1991 - 2014
20th Century Insurance Co March 1985 - May 1990
Skills
Training, Call Centers, Team Leadership, Management, Team Building, Leadership, Project Management, Employee Training, Vendor Management, Team Management, Wireless, Telecommunications, Customer Experience, Customer Satisfaction, Process Improvement, Mobile Devices, Cross-functional Team..., Customer Retention, Customer Service, Sales
Education
Eastern Illinois University 1980 — 1982
Bachelor of Arts (B.A.), graphic art
OCC junior college 1980 — 1982
Associates in science, Art/Art Studies, General
DIRECTV January 2011 - Present
AT&T Mobile Tel January 2009 - October 2010
Pioneer College Caterers, Inc August 2004 - November 2008
Sauls’ Café May 1998 - July 2004
Son Rise Church of Christ March 1998 - May 2003
College Library of Mid-Atlantic Christian Universtiy August 1998 - April 2002
Skills
Management, Customer Service, Microsoft Office, Human Resources, Troubleshooting, Food, Microsoft Word, Research, Time Management, PowerPoint
Education
Mid-Atlantic Christian University 1997 — 2002
Bachelor's Degree, Bible/Biblical Studies
Northside High School, Pinetown, NC 1993 — 1997
High School, General Studies, 9-12
Kendra Scott November 2014 - Present
General Motors June 2014 - October 2014
TEKsystems June 2014 - October 2014
Air Pro, Inc. May 2011 - May 2014
Tint Specialists July 2009 - May 2011
AMM Collision Center September 2010 - December 2010
Fox Service Company July 2005 - July 2008
Grande Communications LLC November 2004 - July 2005
AT&T Mobile Tel July 2001 - November 2004
Skills
Customer Service, Microsoft Office, Troubleshooting, Operating Systems, Microsoft Excel, Microsoft Word, Computer Hardware, Computer Hardware..., IT Hardware Support, Intranet, Technical Documentation, Printer Drivers, Printers, Active Directory, WebEx, Networking, Sage Business Works, QuickBooks, Creative Writing, Technical Writing, Proposal Writing, Resume Writing, Account Management, Leadership, PowerPoint, Social Networking, Social Media
Education
Austin Community College 2013 — 2015
Associate of Science (AS), Local Area Network Systems - Network Administration
Kyle Fire Academy 2010 — 2010
EMT Basic Training/Fire Science
ITT Technical Institute-Austin 2002 — 2003
Computer and Electronics Engineering Technology
Hebbronville High School 1996 — 2000
HS Diploma, General Studies
AT&T Mobile Tel June 2014 - Present
Teva Pharmaceuticals July 2013 - January 2014
James Madison University September 2011 - August 2012
Skills
Analysis, Adaptability, Flexibility, Creativity, Organization, Communication, Determination to Succeed, Teamwork
Education
James Madison University 2009 — 2013
Bachelor of Science, Biology
Kasasa by BancVue January 2014 - Present
SoftLayer, an IBM Company April 2012 - September 2013
AT&T Mobile Tel February 2008 - April 2012
Skills
Finance, Accounting, Invoicing, Management, Accounts Receivable, Team Leadership, Salesforce.com, Account Management
Education
Collin County Community College
AT&T Mobile Tel April 2012 - Present
Skills
Research, Photoshop
Education
Kennesaw State University - Michael J. Coles College of Business 1999 — 2001
MBA
Western Kentucky University 1977 — 1981
BS/AS
Gjovik Auto January 2013 - Present
GB Global Marketing USA July 2011 - January 2013
AT&T Mobile Tel May 1999 - December 2012
Skills
Sales Management, Customer Service, Inventory Management, Product Marketing, Fitness Training, Management, Account Management, B2B, Leadership, Merchandising, Sales, Team Leadership, Telecommunications, Retail, Team Management, Employee Relations, Business Management, Team Building, Telephone Skills, Customer Relations, Direct Sales, Nutrition, Coaching, Personal Training, Public Speaking, Blackberry, Fitness, Strength Training, Weight Training, Wellness Coaching, Wellness, Athletics, Training, Lifestyle, Supplements, Exercise Physiology, Health, Sports
Education
Concordia University Chicago 2012 — 2015
Bachelor's Degree, Organizational Management, 3.5GPA
Waubonsee Community College 1999 — 2001
Associates, Business
Oswego High School 1995 — 1999
AT&T Mobile Tel January 2013 - Present
AT&T Mobile Tel November 2010 - January 2013
AT&T Mobile Tel April 2009 - November 2010
AT&T Mobile Tel November 2008 - April 2009
AT&T Mobile Tel January 2007 - October 2008
AT&T Mobile Tel August 2003 - January 2007
Skills
Account Management, Inventory Management, Interviewing, Sales Management, Sales Support, Staff Training, Team Building, Goal Development, Sales, Customer Service, Merchandising, Retail, Store Management, Microsoft Excel, Visual Merchandising, Time Management
Education
College of DuPage 2004 — 2006
Comcast January 2014 - Present
Comcast January 2014 - Present
AT&T Mobile Tel 2003 - 2006
Verizon 2000 - 2002
GTE/Verizon July 1996 - 2000
GTE/Verizon May 1991 - June 1996
Skills
Marketing, Team Building, Negotiation, Microsoft Office, Sales, Customer Service, Leadership, Management, Account Management, Troubleshooting, Call Centers, Credit, Public Speaking
Education
Everett Community College
Associate of Arts (AA), Communication Sciences and Disorders, General
AMSOIL Dealer September 2014 - Present
TIDAL.com May 2015 - September 2015
AT&T Mobile Tel October 2011 - October 2014
Skills
Customer Care, Remote, Chat, Email Customer Service, English Grammar
Education
Florida State College at Jacksonville 2012 — 2013
Medical Terminology and Medical Billing
AT&T Mobile Tel May 2013 - Present
Internet Repositioning Solutions January 2012 - Present
ICP Pro-Seal Systems April 2011 - January 2012
Microsoft Website Spark October 2009 - April 2011
Internet Repositioning Solutions January 2005 - April 2011
CSG Channels October 2009 - March 2011
Waldo's Bar & Grill 2008 - 2009
TTM Technologies 2006 - 2009
Salire Partners January 1998 - March 2004
Skills
CRM, Telecommunications, Cold Calling, Enterprise Software, Sales, Customer Service, Coaching, Leadership, IP, Managed Services, Software Development, MPLS, Team Building, Account Management, Marketing, Management, Integrated Marketing, Sales Management, Business Development, Sales Process, Selling, Direct Sales, Salesforce.com, New Business Development, SaaS, Strategic Planning
Education
Kaplan University 2013 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Kaplan University 2012 — 2016
Bachelor’s Degree, Business Administration, 3.0
AT&T Mobile Tel August 1998 - Present
Education
College of DuPage
Associate's degree, Automotive Service
CalPERS, Sacramento January 2015 - Present
CalPERS January 2015 - Present
DIRECTTV October 2013 - December 2014
General Dynamics Information Technology January 2013 - September 2013
Lockheed Martin December 2011 - December 2012
parago April 2010 - November 2011
AT&T Mobile Tel November 2007 - March 2010
Verizon Wireless July 2006 - October 2007
Washington Mutual Card Services July 2005 - June 2006
IBM Software Services (Flexi Health Systems) April 2004 - June 2005
Skills
Management, Test Planning, Business Analysis, Quality Assurance, Vendor Management, QTP, Manual Testing, SDLC, Agile Methodologies
Education
Andhra University
M.B.A
AT&T Mobile Tel October 2014 - Present
Matrix Resorces / ATT February 2013 - August 2014
Matrix Resources / ATT November 2007 - February 2013
Glotel / Cingular Wireless September 2005 - April 2007
KMC Telecom September 2000 - September 2005
Deltacom January 1994 - September 2000
Skills
Telecommunications, Wireless, Networking, 3G, Ethernet, Access, IP, GSM, Integration, LTE, Microsoft Excel, Microsoft Office, Network Design, Network Engineering, OC3, Optical Fiber, PMP, Process Improvement, Project Management, Project Planning, Provisioning, Routing, SQL, SS7, Strategic Planning, Switches, T1, Telephony, Testing, Troubleshooting, UMTS, Visio, VoIP, Windows, Wireless Networking
Education
Alabama Agricultural and Mechanical University 1982 — 1985
Compuer Programming
AT&T Mobile Tel Brand PartnerNerium InternationalOctober 2014 - Present
American Council on Exercise April 2014 - Present
Skills
Social Media, Public Speaking, Marketing, Event Planning, Leadership, Team Building, Customer Service, Social Networking, Training, Sales, Event Management, Entrepreneurship, Marketing Strategy
Education
Arapahoe Community College 1992 — 1994
Smoky Hill High School 1988 — 1992
AT&T Mobile Tel November 2010 - Present
Omega Schools Inc. March 2005 - February 2009
Skills
Customer Service, Management, Microsoft Excel, Microsoft Office, Process Improvement, Program Management, Training
Education
Grambling State University 2002 — 2004
Master of Public Administration (M.P.A.)
Grambling State University 1998 — 2002
Bachelor's degree
IBM July 2014 - Present
Shibumi, LLC June 2010 - July 2014
Clear Thinker Inc. March 2007 - June 2010
SSAI October 2006 - March 2007
MDLogix March 2006 - September 2006
Comtech LLC November 2004 - March 2006
Emu Corporation June 2001 - November 2004
AT&T Mobile Tel April 1999 - June 2001
Sprint February 1997 - March 1999
Skills
Project Management, SDLC, Business Analysis, Integration, Microsoft SQL Server, Cloud Computing, Ruby on Rails, iOS, Mobile Applications, Management, Databases, Web Development, IT Management, Enterprise Architecture, Management Consulting, Program Management, Network Security, IT Strategy, SOA, Business Intelligence, Process Improvement, Start-ups, Agile Project Management, E-commerce, Solution Architecture, PHP, Strategy, Agile Methodologies, Testing, PMP, Vendor Management, Requirements Analysis, Web Applications, Software Development, Data Center, Strategic Planning, SaaS, Mobile Devices, C#, Consulting, Enterprise Software, SharePoint, Business Process..., Business Process, CRM, Information Technology, Outsourcing, Project Portfolio..., Software Project...
Education
Harvard Extension School
Bachelor of Arts (B.A.), International Relations
Gray's Paint and Wallpaper April 2013 - Present
The TALL Painter February 2009 - Present
Kendal Merchandising Services, LLC March 2010 - June 2012
Technical Communities September 2007 - February 2009
Jos. A. Bank Clothiers August 2005 - July 2007
AT&T Mobile Tel 1994 - 1998
Skills
Business Development, Sales Management, Customer Service, Microsoft Office, Sales, Retail, New Business Development, Cold Calling, Direct Sales, Product Management, Microsoft Excel, Leadership, Networking, B2B, Merchandising, Lead Generation, Account Management, Social Media, Microsoft Word, Social Networking, Public Speaking, Management, PowerPoint, Sales Process, Facebook, Research
Education
Gonzaga University 1991 — 1994
Bachelor of Arts (B.A.), Public Relations
Burlingame High School 1983 — 1987
Diploma
LexisNexis June 2005 - Present
UPS Supply Chain Solutions 2004 - 2005
AT&T Mobile Tel April 2004 - October 2004
GE Energy 2002 - 2004
BNY Mellon 2001 - 2001
Skills
SOA, Agile Methodologies, Software Design, Web Services, Java Enterprise Edition, Hibernate, SDLC, Spring, SQL, JSP, Enterprise Architecture, Integration, Struts, Oracle, JavaScript, Java, Unix, Business Intelligence, Software Development, JBoss Application Server, Business Analysis, XML, Microsoft SQL Server, SaaS, REST, Scrum, PL/SQL, XSLT, XSD, Workday HCM, Workday, Workday Studio, Workday Integration, Workday EIB, Workday DT, Intalio Designer, Gradle, JPA, PGP, Big Data, HPCC, Liferay, Vignette, WebLogic, WebSphere, Eclipse, svn, Tomcat, XPath, ERP
Education
Birla Institute of Technology and Science 1996 — 1998
Masters in Engineering
Osmania University 1991 — 1995
Engineering
Vignan's public school 1989 — 1991
Youfit Health Clubs July 2014 - Present
Youfit Health Clubs February 2010 - July 2014
Planet Fitness February 2008 - February 2010
Men's Wearhouse April 2003 - December 2007
AT&T Mobile Tel September 2000 - April 2003
Skills
Customer Service, Coaching, Strategic Planning, Event Planning, New Business Development, Marketing, Sales Management, Sales, Team Building, Public Speaking, Merchandising, Social Networking, Management, Fitness, Recruiting, Weight Training, Loss Prevention, Budgets
Education
McFatter Technical Center 1995 — 1995
Law Enforcement Certified, Law Enforcement
Florida Atlantic University 1992 — 1994
Bachelor of Applied Science (B.A.Sc.), Criminal Justice/Police Science
Broward College 1990 — 1992
Associate of Science (A.S.), Criminal Justice/Police Science
AT&T July 2012 - Present
AT&T Mobile Tel March 2011 - June 2012
AT&T Mobile Tel June 2009 - March 2011
AT&T Mobile Tel November 2007 - June 2009
AT&T Mobile Tel November 2005 - November 2007
Akzo Nobel Coatings November 2002 - May 2005
ZF Industries September 2000 - August 2002
United States Marine Corps November 1987 - November 1991
Skills
Process Improvement, Six Sigma, Customer Relations, Excel, Telecommunications, Problem Solving, Change Management, Variance Analysis, Planning, Financial Analysis, Forecasting, Financial Reporting, SOX, Account Reconciliation, Strategic Planning, General Ledger, Fixed Assets, Accounting, Hyperion, GAAP, Billing, PeopleSoft, Accounts Receivable, Accounts Payable, Financial Modeling, Access, Internal Controls, Budgeting, Analysis, Revenue Recognition, Reconciliation, SAP, Word, Business Objects, P&L, PowerPoint, Capital, Compliance, Internal Audit, Process Engineering, Project Planning, Budgets, Program Management, Customer Service, Management, Software Documentation, Payroll, Sarbanes-Oxley, Cross-functional Team...
Education
Kennesaw State University - Michael J. Coles College of Business 2007 — 2009
EMBA
DeVry University-Georgia 1995 — 1999
Bachelor of Science (BS), Accounting
AT&T Mobile Tel November 2014 - Present
Cellular Sales June 2013 - November 2014
T-Mobile September 2001 - April 2013
Circuit City January 1998 - March 2002
Skills
Cold Calling, Customer Service, Direct Sales, Wireless, Selling, Sales, Sales Process, Sales Operations, Retail, Solution Selling, Customer Retention, Salesforce.com, Customer Satisfaction, B2B, Customer Experience, Sales Presentations
Education
Great Bay Community College 2012 — 2013
IST Certification, Information Technology, A
University of New Hampshire 1992 — 1996
B.A., History
Exeter High School 1988 — 1992
Best Buy September 2012 - April 2013
AT&T Mobile Tel July 2011 - September 2012
APAC Customer Services July 2009 - July 2011
INN September 2008 - January 2009
Walmart February 2008 - September 2008
APAC Customer Services November 2007 - January 2008
American Amusement Company January 2005 - February 2007
Walmart March 2002 - August 2004
Skills
Customer Service, Problem Solving, Microsoft Office, Customer Satisfaction, Networking, Computer Hardware, Operating Systems, Microsoft Word, Microsoft Excel, Customer Retention, Troubleshooting, Software Installation
Education
Cleveland State Community College 2013 — 2016
Computer Systems Networking
Red Bank High School 1995 — 2000
Diploma
NCR Corporation May 2015 - Present
Xerox December 2012 - August 2014
Dell, Inc. November 2007 - 2012
Advanced Data Exchange April 2005 - November 2007
AT&T Mobile Tel April 2004 - May 2005
Sterling Commerce an AT&T company March 1999 - April 2004
Skills
Solution Selling, Salesforce.com, SaaS, Direct Sales, Cloud Computing, Account Management, Enterprise Software, Professional Services, Channel, Sales Process, Channel Partners, Managed Services, Cold Calling, Lead Generation, B2B, Storage, Business Development, Virtualization, Process Improvement, CRM, Data Center, Leadership, Forecasting, Sales, Negotiation, Selling, Strategy, Sales Operations, Management, Partner Management, Team Building
Education
Central State University
Bachelor of Science (BS), Business Administration, Management and Operations
Valpak July 2004 - Present
AT&T Mobile Tel February 1997 - June 2003
Donnelley Yellow Pages September 1992 - May 1998
Skills
Advertising, Social Media Marketing
Education
California State University-Long Beach
Speech Communications
Arise Virtual Solutions Inc. March 2014 - Present
Dollar General July 2011 - March 2013
RadioShack July 2010 - July 2011
Hinesight June 2008 - June 2010
Countrywide Mortgage Services October 2005 - May 2008
AT&T Mobile Tel October 2002 - September 2005
Enterprise Rent-A-Car November 1999 - September 2002
Skills
Consultative Sales, Sales Team Management, Customer Service, Training, Retail & Branch..., Telecommunications, Call Center, Customer Service Dept...., Account Management, Business to Business..., Inventory & Warehouse..., Mortgage Sales &..., Microsoft Office, Microsoft Excel, Strategic Planning, New Business Development, Project Management, Sales Management, Networking, Retail, Customer Satisfaction, Sales, Management
Education
Georgia State University - J. Mack Robinson College of Business 1993 — 1998
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Clark Atlanta University 1986 — 1990
Dual Degree: Industrial Engineering and Business Management
AT&T Mobile Tel October 2012 - Present
AT&T Mobile Tel December 2011 - September 2012
R. Watson Photography January 2010 - April 2012
Verizon Wireless March 2009 - February 2010
Skills
Sales, Sales Management, Sales Management..., Leadership Development, Job Coaching, Management, Time Management, Team Leadership, Team Building, Customer Satisfaction, Customer Escalation..., Escalation, Retail Sales, Sales Presentations, Customer Service, Retail, Microsoft Office, Troubleshooting
Education
Kennesaw State University - Michael J. Coles College of Business 2015 — 2017
Master of Business Administration (MBA), Business Administration and Management, General
University of Florida 2004 — 2008
Bachelors of Arts, Anthropology
Miami Northwestern Senior High School 2000 — 2004
High School Diploma, High School/Secondary Diplomas and Certificates
AT&T Mobile Tel December 2012 - Present
Cox Communications August 2012 - November 2012
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas March 2012 - July 2012
Syniverse May 2010 - December 2011
Bridgestone September 2009 - October 2009
Tata Consultancy Services February 1996 - December 2007
Qwest Communications August 2004 - September 2007
Eli Lilly January 2003 - July 2004
CSG International January 2002 - December 2002
UBS July 1997 - November 1998
Skills
WinRunner, Quick Test..., Quality Center/Test..., C, C++, Java,..., QC Business Components,..., Oracle, MS-Access,..., UNIX (Solaris, HP-UX),..., Java Webserver,..., Caliber RM, MS Outlook,..., SQL Developer, Citrix..., Wise Install Master, DB..., Test Automation, Quality Assurance, Quality Center, Requirements Analysis
Education
Osmania University 1990 — 1994
BE, Computer Science & Engineering
Atomic Energy Central School
Cezar AV May 2009 - Present
AT&T Mobile Tel 2013 - 2014
AT&T Mobile Tel 2013 - 2014
Insight Global January 2009 - February 2009
Verizon Business 2003 - 2009
JP Morgan Chase 2002 - 2009
IBM Global Services 2002 - 2003
Skills
Project Management, Project Portfolio..., Program Management, PMO, Vendor Management, Telecommunications, Visio, PMP, ITIL, Business Analysis, Requirements Analysis, Data Center, MS Project, Integration, SDLC, Team Building, Process Improvement, Service Delivery, IT Management, Outsourcing, Microsoft Project
Education
Georgia Institute of Technology 2015 — 2015
Project Management Certificate, Information Technology Project Management
DeVry University 2008 — 2010
Master of Business Administration (MBA), Marketing
Keller Graduate School of Management of DeVry University 2008 — 2010
Master's degree, Project Management
AT&T Mobile Tel July 2015 - Present
Seagate Technology June 2014 - September 2014
Northwestern University September 2011 - December 2013
WD, a Western Digital company August 2013 - September 2013
McDonald's Corporation June 2012 - August 2012
McDonald's Corporation June 2011 - September 2011
Northwestern University July 2010 - September 2010
Shihua Financial Information Company July 2007 - June 2008
Banco de Sabadell, S.A. January 2007 - June 2007
Citibank April 2006 - September 2006
Skills
Statistics, Data Mining, VBA, SPSS, Minitab, Analysis, Matlab, R, SAS, Data Analysis, Statistical Modeling, Operations Research, Monte Carlo Simulation, Optimizations, Mathematical Modeling, Programming, Optimization, Machine Learning, Analytics
Education
Northwestern University 2011 — 2015
PhD student, Industrial Engineering and Management Sciences
Northwestern University 2009 — 2011
Master's Degree, Industrial Engineering and Management Sciences, 3.73
Fudan University 2004 — 2007
Master's Degree, Marketing
Dalian University of Technology 1998 — 2002
Bachelor's Degree, Finance
AT&T Mobile Tel September 2014 - Present
Verathon Medical Inc July 2010 - December 2012
Pro-Tech Services May 2008 - January 2010
Comcast Cable September 2005 - April 2008
Philips February 2000 - September 2003
Skills
Adaptable to Changes, Customer Support, Customer Service, Escalation Resolution, Solid computer skills, Outstanding..., High Organizational..., Multitasking Skills, Service Orders, Accurate Data Entry, 10 Key, Database Admin
Education
Everett Community College 2013 — 2014
Certificate of Completion, Medical Transcription Editor
University of Maryland 1990 — 1992
certificate of completion, Computer Science
Verizon July 2007 - Present
Montclair State University March 2006 - July 2007
AT&T Mobile Tel April 2000 - March 2006
Skills
Telecommunications, Customer Service, Sales, Team Leadership, Microsoft Office, Account Management, Call Centers, Sales Management, Customer Satisfaction, Direct Sales, Microsoft Word, Customer Retention, Sales Process, Customer Experience, Time Management, VoIP
Education
Kaplan University 2013 — 2015
Master's Degree, Human Resources Management/Personnel Administration, General, 3.8
Kaplan University 2008 — 2010
Bachelor's Degree, Business Administration/Human Resources, 3.8
Advantage Sales & Marketing July 2014 - Present
Gun Lake Casino July 2012 - August 2014
Daiichi Sankyo April 2005 - October 2010
Astra Zeneca LP Us February 2004 - March 2005
MicroBytes Inc. LLC March 2001 - February 2004
CA Technologies February 2000 - March 2001
AT&T Mobile Tel February 1998 - February 2000
Verizon Wireless January 1993 - December 1997
Skills
Product Launches, New Business Development, Selling, Building Relationships, Account Management, Business Acumen, Managed Care, Cold Calling, Territory, Consultative Selling, Product Launch, Customer Relations, Competitive Analysis, Business Planning, Forecasting, Budget Management, Strategic Planning, Team Leadership, Business Development, Pharmaceutical Sales, Customer Service
Education
Central Michigan University
Bachelor of Science
CTS March 2014 - Present
John Lewis Partnership October 2014 - June 2015
Symantec May 2014 - September 2014
Xerox January 2014 - April 2014
Intuit July 2013 - January 2014
Standard & Poor's July 2012 - July 2013
Intuit January 2012 - July 2012
Southern California Edison (SCE) April 2011 - December 2011
AT&T Mobile Tel March 2009 - April 2011
Rabobank November 2007 - March 2009
Skills
Struts, SQL, Unix, Java, SDLC, Tomcat, Java Enterprise Edition, Manual Testing, Hibernate, JSP, Requirements Analysis, PL/SQL, Web Services, Agile Methodologies, Jenkins, Production Deployment, Continuos Integration, Shell Scripting, Deployment Planning, Middleware, WebSphere Application..., Vignette Portal, Weblogic Administration, JBoss Application Server, WebSphere Process Server, WebSphere Portal, SoapUI, Spring MVC, Software Build, Build Automation, Code Review, Software Configuration..., Release Management, CVS, P4, Tortoise SVN, Hudson, Code Coverage, WebSphere MQ, Application Deployment, IBM HTTP Server, Web Servers, ClearCase, IBM Tivoli, Maven, Ant, Oracle SQL Developer, Oracle 9i/10g/11g, JBPM, Eclipse
Education
Anna University 2003 — 2007
Bachelor of Engineering (B.E.), Computer Science, A
Connect DFW Sous Chef/Event StaffChef Cassy's CuisineJanuary 2015 - May 2015
T-Mobile June 2008 - June 2012
AT&T Mobile Tel June 2001 - June 2008
Skills
Microsoft Office, Customer Service, Culinary Skills, Hospitality Management, Microsoft Excel, Event Planning, Public Speaking, PowerPoint, Creative Writing, Leadership, Social Media, Sales, Team Building, Social Networking, Entrepreneurship, Account Management, English, Outlook
Education
Collin County Community College 2013 — 2016
Associate’s Degree, Culinary Arts/Chef Training
Thrasher Brothers Trailways July 2014 - Present
SG Sales May 2012 - June 2014
GFA Logistics September 2011 - May 2012
AT&T Mobile Tel January 2009 - September 2011
Quikrete Companies January 2005 - May 2008
K B Toys December 2005 - January 2007
Womack Trucking Inc January 1999 - January 2004
D & J Properties,Inc January 1994 - January 1999
Skills
Logistics, Team Building, Transportation, Warehousing, Inventory Management, Inventory Control, Human Resources, Accounts Payable, Accounts Receivable, Sales, Customer Service, Payroll, Microsoft Office, Microsoft Excel, Microsoft Word, QuickBooks, Shipping & Receiving, Dispatching, Warehouse Management, DOT Regulations, DOT Compliance, Transportation Safety, Transportation..., Transportation Planning, Retail Displays, Purchasing, Budgets, Operations Management
Education
Jefferson State Community College 1992 — 1994
McAdory High School 1980 — 1992
U.S. Department of Justice Civil Division February 2015 - Present
AT&T Mobile Tel May 2013 - July 2014
USAID July 2010 - March 2014
Sprint Nextel July 2004 - July 2010
Nextel Communications/ O2 Wireless October 1999 - April 2004
Julie Childs Attorney at Law October 1997 - September 1999
Territorial Court of the U.S. Virgin Islands January 1995 - June 1996
Skills
International..., Program Management, Policy Analysis, Governance, Proposal Writing, Non-profits, Public Policy, International Relations, Policy, Capacity Building, Human Rights, NGOs, Government, Legal Writing, Conflict Resolution, Legal Research, Community Outreach, Community Development, Strategy, Program Evaluation, Grants, Leadership, Economic Development, Research, Program Development, Public Speaking, Politics, Strategic Communications, Fundraising, Grant Writing, Analysis, Report Writing, Diplomacy, Rule Of Law, Telecommunications, Real Estate Transactions, Democracy, Litigation, Corporate Law, Conflict, Mediation, Peacebuilding, Africa, International Law, Civil Society, Foreign Policy, International..., Political Science, Mergers & Acquisitions, Courts
Education
Stetson University College of Law 2015 — 2017
Master of Laws (LLM), Elder Law
University of Pittsburgh School of Law 1990 — 1993
Doctor of Law (J.D.), Law
American University 1983 — 1987
Bachelor of Arts (BA), Public/Applied History
AT&T Mobile Tel April 2013 - Present
Skills
Customer Service, Microsoft Office
Education
Barry University 2007 — 2009
CCNA Cisco, Cisco routers implementation
Bauder College 1987 — 1991
Electronic Engineering Technologies, Communication Electronics studies, specialized in Fiber Optics architecture
Jim Rothgeb May 2015 - Present
Juno Beach Animal Hospital March 2015 - May 2015
AT&T Mobile Tel May 2014 - February 2015
Music Man, Inc. August 2013 - April 2014
Stuart Police Department May 2007 - August 2013
Levy Animal Clinic 2005 - 2006
Trenton High School August 1997 - June 2005
Skills
Choral Conducting, Music Theory, Musical Instruments, Orchestral Music, Trumpet, Brass, Musical Theatre, Trombone, Teaching, Pedagogy, Marching, Music History, Instrumental, Music Education, Crime Scene Photography, Crime Scene..., Saxophone, EWI, Inventor, Forensic Analysis, Percussion, Training, MIDI, Choral, Music Industry
Education
University of Florida 1994 — 1995
Music Performance
Florida Atlantic University 1989 — 1992
Bachelor of Fine Arts (B.F.A.) in Education, Music
AT&T Mobile Tel November 2013 - Present
Bank of the West March 2007 - Present
Skills
Commercial Lending, Customer Service, Retail Banking, Networking
Education
Monta Vista High School 1999 — 2003
High School Diploma
De Anza College
AT&T Mobile Tel October 2014 - Present
Brian Bemis Automotive Group April 2013 - October 2014
Best Buy August 2007 - March 2013
Learning Express Toys November 2006 - July 2007
Skills
Inventory Management, Sales, People Development, P
Education
Illinois Wesleyan University 2002 — 2006
Bachelor of Music, Instrumental Performance
Resources For Living - aetnaEAP July 2014 - Present
MHNet October 2009 - June 2014
AT&T Mobile Tel October 2005 - November 2010
Skills
Customer Service, Sales, Training, Team Building, Leadership, Microsoft Excel, Employee Benefits, Outlook, Microsoft Word, HIPAA, Microsoft Office, Process Improvement, Health Insurance, Call Centers, Customer Satisfaction, Employee Training, Data Entry, Coaching, Performance Management, Social Media, Medicare, Insurance, Telephone Skills, Research
Education
Angelina College
AT&T Mobile Tel 2000 - 2015
Education
Alabama A&M University Graduate School 1986 — 1991
Bachelor’s Degree, Business Administration and Management, General
AT&T Mobile Tel January 2009 - Present
AT&T June 1993 - Present
AT&T Mobile Tel January 2005 - January 2009
Cingular April 2004 - January 2005
Skills
Telecommunications, VoIP, Wireless, IP, Troubleshooting, Cisco Technologies, Network Design, Switches, Data Center, TCP/IP
Education
California State University-Fullerton 1995 — 2000
Master's degree, Electrical Engineering (Communication)
C Spire August 2012 - Present
AT&T Mobile Tel May 2010 - May 2012
Regional Transportation Authority of Northeastern Illinois (RTA) June 2004 - February 2010
Cook County Board of Elections August 2004 - February 2008
Internal Revenue Service January 2003 - July 2003
Skills
Microsoft Office, Sales, Leadership, Training, Microsoft Word, Microsoft Excel, Research
Education
Southern Illinois University, Carbondale 2007 — 2008
Bachelor of Arts (B.A.), Sociology
City Colleges of Chicago-Olive-Harvey College 2005 — 2007
Associate of Arts (A.A.), Sociology /African American History
Alcorn State University
Master of Science (M.S.), Workforce Leadership in Education
AT&T Mobile Tel September 2014 - Present
Arlington Park Racetrack July 2011 - September 2014
Walmart August 2007 - March 2011
Montalbano Homes February 2006 - May 2007
Skills
Psychology, Sales, Human Resources, System Administration, Building Relationships, Cash Management, Customer Service, Customer Satisfaction, Customer Retention
Education
Loyola University Chicago 2009 — 2012
Bachelor of Science (BS), Psychology
College of DuPage 2007 — 2009
Diamond Foods, Inc. 2008 - Present
adidas group 2002 - 2008
RCA Commercial Electronics 1997 - 2002
AT&T Mobile Tel 1992 - 1996
AT&T 1984 - 1992
Education
Indiana University-Purdue University at Indianapolis
Bachelor's Degree, Marketing/Marketing Management, General
Indiana University-Purdue University at Indianapolis
Associate's Degree, Office Management and Supervision
Verizon Wireless December 2014 - Present
CarMax April 2014 - December 2014
T-Mobile January 2014 - June 2014
AT&T Mobile Tel September 2005 - December 2013
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Customer Service, Team Leadership, Team Building, Customer Satisfaction, Customer Retention, Account Management, Sales Operations, Cold Calling, Direct Sales, Sales Management, Inventory Management, Customer Experience, Solution Selling, Sales Process, Mobile Devices, Telecommunications
Education
DeVry University 2014 — 2016
Computer Engineering
ITT Technical Institute
Associate's degree, Information Technology
AT&T Mobile Tel September 2000 - Present
Education
Central Connecticut State University 1982 — 1986
Design and Visual Communications, General
Central Connecticut State University 1982 — 1984
Design and Visual Communications, General
AT&T Mobile Tel August 2012 - Present
Austintown Community Television 2010 - April 2012
Education
Ashford University 2014 — 2018
Bachelor of Arts (B.A.), Communication and Media Studies
austintown fitch high school 2005 — 2009
ICE March 2014 - Present
The Cheese Course November 2011 - December 2012
USA Parking System October 2010 - May 2011
AT&T Mobile Tel December 2009 - June 2010
USA Wireless January 2008 - November 2009
Locksmith Experts October 2006 - December 2007
EXIT Team Realty December 2005 - April 2006
Rent Free Realty November 2004 - December 2005
Ramad Sea Club Resort June 2001 - June 2004
Skills
Sales, Training, Customer Service, Advertising, Online Marketing, Social Media, Customer Experience, Communication, Management, Brand reputation
Education
Broward College 2011 — 2014
Bachelor of Science, Supervision and Management
Broward College 2010 — 2014
Bachelor of Applied Science (B.A.Sc.), Supervision and Management
Wells Fargo March 2014 - Present
T-Mobile January 2011 - January 2014
AT&T Mobile Tel June 2008 - March 2010
Skills
Sales, Customer Service, Sales Management, Sales Management...
Education
Camden County College 2005 — 2007
HIGHLAND REGIONAL HIGH SCHOOL 2000 — 2004
DIPOLMA, General Studies
Express Scripts December 2011 - Present
Express Scripts December 2011 - Present
AT&T Mobile Tel June 2007 - May 2008
Skills
Customer Service, Clerical Skills, Call Centers, Packaging
Education
Dillard University 2004 — 2006
History
University City Senior High School 2001 — 2004
High School Dipolma
AT&T Mobile Tel December 2010 - Present
Party City August 2001 - December 2010
Skills
Creative Writing, Report Writing, Public Relations, Sports Enthusiast, Sports Coaching, Sports Writing, Creative Solutions, Comedy, Comedic Timing, Sales Operations, Retail Sales, Customer Relations, Customer Service, Customer Experience, Key Account Management, Cost Accounting, Sports Marketing, Creative Direction, Creative Strategy, Communication, Social Media, Social Skills, Strategic Planning, Organization Skills, Statistical Data..., Leadership, Team Management, Team Motivation, Wireless Communications..., Wireless Networking, Telecommunications, Telecommunications..., Mobile Devices, Mobile Applications, Mobile Technology, Microsoft Excel, Microsoft Office, Goal Seek, Media Relations, Rock Music, PowerPoint, Poetry, Sketch Comedy, Client Billing, Retail, Human Resources, Problem Solving, Process Improvement, Public Speaking, English Grammar
Education
Kennesaw State University 2005 — 2009
Bachelor of Science (B.S.), Public Relations, Advertising, and Applied Communication
AT&T Mobile Tel October 2007 - Present
DEPARTMENT OF HOMELAND SECURITY November 2004 - June 2006
Alltel Wireless September 2002 - February 2004
Equifax Workforce Solutions January 1989 - December 2001
Skills
Technical Support, Research, Employee Training, User Acceptance Testing, Mobile Devices, Networking
Education
DeVry University 1982 — 1983
None, Computer Science
Atlanta Metropolitan College 1981 — 1983
Associate of Arts and Sciences (AAS), Computer Science
Haywood County Public Schools August 2015 - Present
Indianapolis Public Schools August 2005 - June 2015
AT&T Mobile Tel February 2001 - March 2005
Ventiv Health US Sales Inc May 1999 - January 2001
GTE/Verizon June 1991 - May 2000
May Merchandising Company June 1989 - February 1991
Skills
Public Speaking, Research, Curriculum Design, Microsoft Office, Curriculum Development, Nonprofits, Staff Development, Community Outreach, Event Planning
Education
Indiana Wesleyan University's Adult Program 2002 — 2004
Transition to Teaching Certificate
Indiana University Bloomington 1985 — 1989
Bachelor’s Degree, School of Business - Marketing