AT&T Mobility
Industry: Mobile telecommunication company
DescriptionAT&T Mobility LLC, also known as AT&T Wireless, marketed as simply AT&T, is a wholly owned subsidiary of AT&T Inc. that provides wireless services to 138.8 million subscribers in the United States including Puerto Rico and the U.S. Virgin Islands. Headquarters: Atlanta, Georgia, United States Number of locations: 5,000 retail stores; 2,900 owned; 2,100 authorized Number of employees: 75,000 (2015) Revenue: 73 billion USD (2016) Subsidiaries: Alltel, AT&T Mexico, Leap Wireless, Parent organizations: AT&T, AT&T Communications
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AT&T Mobility Employees
ACES (Autism Comprehensive Educational Services) October 2014 - December 2014
The Washington Bus April 2013 - June 2013
AT&T Mobility November 2012 - April 2013
AT&T Mobility August 2011 - November 2012
Skills
Sales, Cold Calling, Customer Service, Sales Operations, Merchandising, Retail, Direct Sales, Customer Satisfaction, Salesforce.com, Customer Retention, Marketing, Account Management, Sales Management, Outlook, Microsoft Excel, Leadership, Time Management
Education
Central Washington University 2012 — 2014
Bachelor of Arts (B.A.), Psychology
Highline Community College 2010 — 2012
Associate of Arts (A.A.), Psychology
Chili's June 2014 - Present
AT&T Mobility 2012 - Present
Spring into Action Photography 2007 - Present
Ez Loan Services February 2009 - June 2010
Ez loan services 2009 - 2010
Ogden Utah, UTDillards December 2004 - December 2009
Dillards 2004 - 2009
Olive Garden January 2002 - December 2004
Telepreformance January 2004 - April 2004
Harmons August 1999 - January 2000
Skills
Microsoft Office, Customer Service, Microsoft Word, PowerPoint, Sales, Marketing, Photoshop, Social Media, Strategic Planning, Management, Financial Analysis, Accounting, Risk Management
Education
Ben Lomond 1995 — 1999
Diploma, General Studies
청강아카데미학원 1995 — 1999
High School Diploma
AT&T Mobility September 1996 - Present
Square D Company(IRCON INC) 1987 - 1996
Skills
Layer 1, Optical Networks, DWDM, Telecommunications, EOS, Problem Solving, Product Management, Process Engineering, Vendor Management, Optical Transmission, Technical Writing, Technical Analysis, Technical Support, Fiber Optics, Optical Communications, Transmission, Public Speaking, VoIP, Communication Network..., Crisis Management
Education
Chicago State University
Devry Institute Chicago
Project Center, RR Donnelley 2014 - Present
AT&T Mobility 1987 - 2013
Skills
Wireless, Sales Operations, Telecommunications, Integrated Marketing, B2B, Strategy, Direct Sales, Customer Experience, Product Marketing, Vendor Management, Product Management, Mobile Devices, Product Development, Go-to-market Strategy, New Business Development, Cross-functional Team..., Customer Retention, Strategic Partnerships, Sales Management, Solution Selling, Account Management, Direct Marketing, CRM, Marketing
Education
Chattahoochee Technical College
Business
Coldwell Banker January 2015 - Present
Sequoia Equities, Inc. October 2013 - June 2014
Telecare Corporation May 2012 - June 2013
Jog9 productions August 2010 - January 2013
Sprint June 2011 - December 2011
AT&T Mobility January 2007 - June 2011
Skills
Production, Producer, Film Production, Television, Documentaries, Short Films, Music Videos, Feature Films, Lighting, Pre-production, Web Video, Reality, Video Production, Final Cut Pro, Casting, Project Management, Management
Education
San Francisco State University 2007 — 2008
English
Chabot College
City of Albany Oregon May 2014 - Present
KeyBank June 2013 - December 2013
AT&T Mobility November 2011 - June 2013
Best Buy October 2005 - October 2011
Skills
Management, Selling, Business Planning, Coaching, Training, Time Management, Strategic Planning, Customer Satisfaction, Direct Sales, Sales, Retail, Customer Experience, Merchandising, Inventory Management, Account Management, Telecommunications, B2B, Team Leadership, Customer Service, Leadership, Team Building, Marketing, Small Business, Customer Retention, Cold Calling, Relationship Management, Marketing Strategy, New Business Development, Mobile Devices, Sales Management, Strategy, Microsoft Office, CRM
Education
Western Oregon University 2013 — 2015
Bachelor's degree, Psychology
Chemeketa Community College 2007 — 2013
Associate of Arts (AA), General Studies
North Salem High 2002 — 2006
Highschool Diploma, General Studies
AT&T Mobility October 2009 - Present
Adecco January 1996 - October 2009
Skills
Bilingual-Spanish, Typing, Career Path, Technical Recruiting, Talent Acquisition, Human Resources, Interviews, Recruiting, Sourcing, Employee Relations, Cold Calling, Sales, Applicant Tracking..., Management, Customer Retention, Temporary Placement, Talent Management, Hiring, Account Management
Education
Cerritos College 1995 — 1997
General, General
Whittier Christian Academy 1991 — 1995
General
AT&T Mobility February 2011 - September 2014
AT&T Mobility November 2005 - February 2011
Skills
Wireless, Telecommunications, Solution Selling, Sales Process, Sales Operations, Salesforce.com, Sales Management, Sales, Mobile Devices, Direct Sales, Customer Satisfaction, Customer Retention, Customer Experience, Cold Calling, B2B, Account Management, Managed Services
Education
Century College 2010 — 2012
BS in Business, Marketing
Boeing December 2014 - Present
PEMCO September 2009 - December 2014
AT&T Mobility January 2006 - October 2009
Bath & Body Works October 1999 - August 2009
Pitney Bowes (Microsoft Campus) July 2003 - January 2006
The Children's Place September 2001 - July 2003
Chatel International June 1989 - October 1999
Skills
Customer Service, Process Improvement, Microsoft Excel, PowerPoint, Microsoft Word, Microsoft Office, Training, Administrative..., Financial Analysis, Notary Public (State of..., Emotional Intelligence, Business Continuity..., National Association of..., Database Creation and..., Emergency Site..., Oracle, PeopleSoft,..., Complinace Coordinator..., Project..., Records and Information..., Access, Outlook, Invoicing, CompTIA Project +, Customer Service and..., OIC Licensing Compliance, Team Building, Analysis, Leadership, Management, Sales
Education
Western Governors University 2013 — 2014
Master of Business Administration (MBA), Finance, General
Western Governors University
Bachelor of Science (BS), Business Management
Central Washington University
EMT II/Paramedic Certification
Fastenal May 2013 - Present
Leon Winn for Congress 2014 October 2013 - June 2014
Fastenal December 2010 - May 2013
Charleston Southern University August 2010 - May 2013
Congressman Henry Brown November 2009 - June 2010
AT&T Mobility October 2007 - May 2009
Skills
Public Speaking, Time Management, Leadership, Inventory Management, Fundraising, Customer Service, Event Planning, Facebook, Social Media, Team Management, Sales Management, Account Management, Sales Process, B2B, Key Account Management, Purchasing, Retail, Teamwork, Microsoft Office, Leadership Development, Critical Thinking, Conflict Resolution, Student Affairs, Public Relations, Political Campaigns, Project Management, Customer Retention, Community Outreach, Pricing, Social Networking, Training, Marketing, PowerPoint, Office Management, Political Science, Sales
Education
Charleston Southern University 2009 — 2013
Bachelor of Science (BS), Political Science and Government
Conceptual Options, LLC California Surrogacy Agency August 2014 - Present
LSW February 2013 - April 2014
San Diego State University 2013 - 2013
AT&T Mobility January 2011 - December 2012
AT&T Mobility December 2009 - January 2011
AT&T Mobility August 2005 - December 2009
AT&T Mobility December 2003 - August 2005
Mobitel, Inc. January 2003 - December 2003
Skills
Sales Operations, Coaching, Recruiting, Training, Social Media, Wireless, Sales, Management, Direct Sales, Workshop Facilitation, Account Management, Leadership, Customer Satisfaction, Key Account Management, Income Statement, Call Centers, Customer Retention, Sales Process, Telecommunications, Retail, Hiring, Leadership Development, Cold Calling, New Business Development, Sales Management, Human Resources, Customer Experience, Sales Presentations, B2B, Team Building, Team Leadership, Networking, Negotiation, Selling, Solution Selling, Inventory Management, Analysis, Time Management
Education
Western Governors University 2014 — 2017
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services
PSI 2013 — 2014
Basic Seminar - Pacesetter Leadership Development 90 Day Series Graduate, Personal Awareness and Self-Improvement
Knowlege Academy San Diego 2013 — 2013
Pmp, Project Management
Chapman University 2006 — 2008
Organizational Leadership, Organizational Leadership
Apple February 2015 - Present
AT&T Mobility June 2012 - January 2015
AT&T Mobility April 2011 - May 2012
AT&T March 2008 - April 2011
Cingular Wireless January 2005 - March 2008
Cingular December 2003 - December 2005
AT&T Wireless 2001 - 2003
Skills
Wireless, Direct Sales, Telecommunications, Account Management, Sales Operations, Sales Management, Customer Experience, Mobile Devices, Customer Service, Training, Project Management, Customer Retention, Solution Selling, Sales, Customer Satisfaction, Management, Sales Process, Leadership, Retail, Cross-functional Team..., Strategy, Product Management
Education
Central Washington University
Bachelor of Arts (B.A.), Law and Justice, Psychology
Western Washington University
Ryder System, Inc. January 2014 - Present
AT&T Mobility November 2003 - January 2014
Skills
Direct Sales, Sales Operations, Sales Process, Cold Calling, Account Management, Wireless, B2B, Selling, Telecommunications, Customer Retention, Leadership, Managed Services, Sales, Solution Selling, Sales Management, Leadership Development, Salesforce.com, Team Building, Budgets
Education
Chattanooga State Community College
Business, Management, Marketing, and Related Support Services
AT&T Mobility July 2011 - Present
AT&T December 2007 - July 2011
AT&T wireless 2005 - 2007
Cingular Wireless May 2002 - August 2005
BellSouth Mobility 1998 - 2002
Skills
Software Quality..., Software Development, Management, Testing, Project Portfolio..., Data Warehousing, Mobile Devices, Project Management, Process Improvement, Test Planning, Product Development, Visio
Education
Cincinnati State Technical and Community College 1992 — 1993
associate, Nursing
college 1981 — 1984
Business
Kennesaw State University
software programming
University of Washington January 2015 - Present
Boeing May 2014 - November 2014
Boeing July 2013 - July 2014
US Army July 2009 - May 2014
Compass Group North America January 2012 - July 2013
AT&T Mobility November 2006 - October 2009
Skills
Good communication and..., Developed sales and..., Productive in..., Innovative creative..., Adaptable and reliable, Microsoft Excel, Microsoft Word, Outlook, Project Management, Data Analysis, Human Resources, Customer Service, Leadership, Training, Employee Relations, Policy, Management, Employee Benefits, Time Management, Microsoft Office, Team Leadership, Personnel Management, Onboarding, Interviews, Coaching, Team Building, Sales, Employee Engagement, Recruiting
Education
Everett Community College 2007 — 2014
Associate's degree, Business Administration and Management, General
Central Washington University
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
Kamiak High School
General Studies, General Studies
TLC Academy Inc. February 2014 - Present
The Lord's Children Mission October 2009 - Present
Cerritos College May 2012 - May 2014
Cerritos College January 2012 - January 2014
Consortium for Integrative Health Studies - University of California, Irvine January 2012 - June 2013
AT&T Mobility May 2007 - May 2009
Apple Inc. December 2005 - December 2007
Greater Europe Mission 2004 - 2004
Skills
iWork, Mac OS X, Public Speaking, Customer Service, Microsoft Office, iLife, Research, Mac, Teaching, Social Media, PowerPoint, Mac OS, Social Networking, Staff Development, Microsoft Excel, Coaching, iPhone, Event Planning, Keynote, Microsoft Word
Education
University of California, Irvine 2011 — 2013
BA, Psychology and Social Behavior, 3.69
Cerritos College 2010 — 2011
BA, Psychology, 4.0
Moody Bible Institute 2003 — 2005
Urban Ministry
Trinity Christian College 2001 — 2003
Theology/Theological Studies
Headsets.com July 2014 - July 2015
AT&T April 2013 - October 2013
AT&T Mobility August 2011 - April 2013
Skills
Wireless, Telecommunications, Direct Sales, Customer Retention, Solution Selling, Sales Operations, Customer Satisfaction, Mobile Devices, Customer Experience, Sales Process, Employee Training, Customer Service, Marketing
Education
Skyline College 2015 — 2016
Business Administration and Management, General
Chabot College 2010 — 2013
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
BuyerQuest February 2014 - Present
Lincoln Property Company April 2013 - January 2014
AT&T Mobility November 2012 - March 2013
Robert Half International August 2011 - March 2012
Table Grace Cafe May 2011 - July 2011
Patrick's Market October 2010 - May 2011
It's Just Lunch July 2009 - May 2011
Robert Half International June 2007 - June 2009
Follett Higher Education Group August 2006 - June 2007
OfficeTeam October 2005 - July 2006
Skills
Multi-line secretarial..., Data-entry and database..., Report generation and..., Office supply and..., File system management..., Staff and client..., Electronic mail and..., Office Equipment, Management, Customer Service, Data Entry, Human Resources, Sales, Time Management, Inventory Management, Typing, Editing, Magento, Photoshop, ShoreTel, Property Management, Staffing Services, Remote User Support, Technical Support, Phone Etiquette, Receptionist Duties, Microsoft Office, Microsoft Excel, Mac OS, Windows, Microsoft Exchange, Vendor Management, Tenant Coordination, Travel Arrangements, Conference Rooms, Forms Processing, Customer Engagement, Telephone Reception, Telephone Skills, Multitasking Skills, Virtual Teams, Virtual Assistance, Executive..., Executive Support, Internet Services, Event Management, Operations Management, Social Networking, New Hire Paperwork, Paperwork
Education
Metropolitan Community College 2010 — 2010
Culinary Arts/Chef Training
College of Visual Arts 1998 — 2000
Graphic Design
Century College 1997 — 1998
General Studies
Stillwater Area High School 1996 — 1997
Diploma
Walmart 2014 - Present
MetroPCS November 2013 - Present
Verizon Wireless 2010 - Present
AT&T Mobility May 2004 - October 2009
Skills
Telecommunications, Direct Sales, VoIP, Wireless, Cellular Communications, Customer Retention, Customer Satisfaction, MPLS, Mobile Devices, Sales Operations, Sales Process, Selling, Solution Selling, Telephony, Account Management, Call Centers, Sales, Sales Management, Unified Communications, IP, Managed Services
Education
Chaffey College
Lexcom Corp April 2014 - Present
AT&T Mobility January 2014 - April 2014
Oregon Department of Transportation March 2010 - July 2013
Oregon State Police December 2005 - March 2010
Oregon Department of Administrative Services July 2003 - December 2005
Skills
Procurement, GIS, Environmental Awareness, ArcGIS, Sustainability, Environmental Compliance, Environmental Impact..., Environmental Policy, Water, Government, Real Estate, Leasing, Lease Administration, Lease Negotiations, Contract Negotiation, Contract Management, Government Procurement, Government Contracting, Land Use Planning, Land Acquisition, Wireless Communications..., Telecommunications, Legislation, State Government, Facilities Management, Property Management, Policy, Project Planning, Construction, Proposal Writing, Software Documentation, Zoning, Project Coordination
Education
Chemeketa Community College 2013 — 2015
Associate of Arts and Sciences Transfer Degree (AAST), Urban Planning, Real Property
Linn Benton Community College 1997 — 1999
Digital Kitchen May 2015 - Present
Mars Hill Church June 2014 - February 2015
Mars Hill Church March 2013 - June 2014
Mars Hill Church July 2011 - March 2013
AT&T Mobility March 2006 - July 2008
United States Marine Corps April 1990 - March 1998
Skills
Operations Management, Public Speaking, Strategic Planning, Social Networking, Coaching, Leadership Development, Research, Grocery, Food, Event Planning, Administration, Customer Service, Analysis, Leadership, Management, Microsoft Excel, Mobile Devices, Microsoft Word, Networking, Program Management, Process Scheduler, Security, Public Relations, Microsoft Office, Technical Support, Troubleshooting, Training, Team Building, System Administration
Education
Central Washington University 2012 — 2015
Bachelor of Applied Science (BASc), Computer/Information Technology Administration and Management
Edmonds Community College 2011 — 2013
Associate of Arts (A.A.), Computer Information Systems
AT&T Mobility August 2001 - Present
Skills
Management, Profit Maximization, P&L Management, P&L Forecasting, Project Management, Gross Profit Analysis, Trend Forecasting, Employee Training, Inventory Management, Cost Projections, Inventory Accuracy, Sales Hiring, Strategic Leadership, Sales Leadership..., Outstanding time..., Deadline Driven, Electro-mechanical..., Conflict Resolution, Conflict Management, Overcoming Objectives, Leading Diverse Teams, Social Media Marketing, Marketing Communications, Employee Evaluation, Outstanding..., Leadership Development, Sales Presentations, Leadership
Education
University of Phoenix 2003 — 2012
Business Administration, Management and Operations
Cerro Coso Community College 1999 — 2002
Associate's degree, Business Administration and Management, General
Microsoft March 2015 - Present
Microsoft November 2014 - February 2015
Microsoft 2013 - 2014
Summit Imaging Inc. 2009 - 2012
Costco Wholesale 2006 - 2009
AT&T Mobility 2002 - 2005
eFunds 1999 - 2001
Borden Chemical Inc 1996 - 1999
Vulcan, Inc. 1995 - 1996
Skills
Windows, Troubleshooting, Microsoft Office, Outlook, Sales, Process Improvement, Customer Service, MS Project, Project Management, Microsoft Excel, Marketing, PowerPoint, Computer Hardware, Strategic Planning, Cross-functional Team..., Networking, Software Documentation, Technical Support, Servers, Management, Operating Systems, Microsoft Exchange, TCP/IP, Unix, Salesforce.com, Network Security, Call Centers, VPN, SharePoint, Visio, Hardware, Security, Program Management, Leadership, Training
Education
City University of Seattle 2013 — 2015
Master of Project Management, Project Management
Central Washington University 1993 — 2005
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Edmonds Community College 1990 — 1993
Associate of Arts and Sciences (A.A.S.), Business Administration, Management and Operations
The Endocrine Society April 2014 - Present
4Staff, LLC July 2013 - March 2014
Beacon Hill Staffing Group 2012 - June 2013
(AAVMC) - The Association of American Veterinary Medical Colleges (through Beacon) February 2013 - March 2013
Klingel-Carpenter 2011 - 2012
AT&T Mobility 2011 - 2011
Chapman University Student 2006 - 2011
Dakota Davis 2004 - 2006
Bollman Furniture 1996 - 2004
Club Med 1995 - 1996
Skills
Administration, Mindfulness Meditation..., Creative Solutions, Critical Thinking, Team Building, Public Speaking, Nonprofits, Public Relations, Outstanding..., PowerPoint, Creative Writing, Customer Service..., Microsoft Office Suite, Goal Oriented, Logistics, Contact Management, Time Management, Event Planning, Event Management, Data Analysis, Self-motivated..., Research, Data Management, Copy Editing, Web Maintenance, Tech Troubleshooting, Marketing, Fundraising, SurveyMonkey, Social Media, Social Networking, Data Entry, Training, Customer Service, Microsoft Office
Education
Chapman University 2008 — 2011
Bachelor of Arts (B.A.), Psychology, 3.5
Riverside Community College 2006 — 2008
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities, 3.5
Brookdale Senior Living 2013 - 2014
Mesa Christian Health and Rehab 2012 - 2013
Courtyard Towers 2012 - 2012
AT&T Mobility 2008 - 2012
Faber's Custom Interiors 2002 - 2008
Arizona Woman's Care 1999 - 2002
Skills
Marketing, Healthcare, Sales, Event Planning, Team Building, HIPAA, Medicare, Public Relations, Home Care, Medical Records, Medical Terminology, Management, Leadership, Sales Process, Training, Data Entry, Negotiation, Medical Billing, Accounts Receivable, Accounts Payable, Appointment Scheduling, Managed Care, Medical Coding, Authorization, Master Scheduling, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Problem Solving, Brand Management, Customer Service, Compliance, Internet, Internal Communications, Invoicing, 10 Key, Lead Generation, Market Analysis, New Business Development, Office Administration, Office Management, Strategic Planning, Small Business, Strategic Partnerships, Typing, Vendor Management, Hospitals, Healthcare Management
Education
Kaplan University 2011 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Gateway Community College 2006 — 2006
Certificate, Health Services Management
Chandler/Gilbert Community College 2003 — 2005
Associates of General Studies, General Studies
AT&T April 2013 - Present
AT&T February 2011 - April 2012
AT&T Mobility August 2006 - February 2012
Skills
Telecommunications, Solution Selling, Mobile Devices, Direct Sales, Managed Services, Strategic Partnerships, Wireless, VoIP, SaaS, Mobile Technology, Internet of Things, M2M, Connected Devices, IOT
Education
University of Phoenix 2002 — 2004
Master of Business Administration (MBA)
Chapman University 1993 — 1996
Computer and Information Sciences, General
American Express GBT July 2015 - Present
Gorman Winery July 2015 - Present
Expedia January 2008 - March 2015
AT&T Mobility August 2003 - January 2007
Skills
Management, Contract Negotiation, Customer Service, Account Management, Tourism, Sales, Marketing, Travel Management, E-commerce, Leadership, Hospitality, Online Travel, Budgets, Salesforce.com, Cross-functional Team..., Process Improvement, Sales Management, Revenue Analysis, Hotels, Telecommunications, Team Leadership, Business Strategy, Forecasting, New Business Development, Team Building, CRM, Online Marketing, Online Advertising, Social Media Marketing, Marketing Strategy, Trade Shows, Business Development, Business Travel, Fundraising, Teamwork, Pricing, Tour Operators, Team Management, Public Relations, Customer Satisfaction, Training, Data Analysis, B2B, Strategic Planning, Strategic Sourcing
Education
Central Washington University 1981 — 1985
Business Management
Highline High School 1978 — 1981
AT&T Mobility September 2011 - Present
AT&T Mobility May 2005 - September 2011
AT&T Mobility March 1994 - May 2005
AT&T Wireless July 2002 - April 2004
AT&T (formerly McCaw Cellular One) November 1992 - March 1994
AT&T (formerly McCaw Cellular One) October 1990 - November 1992
Washington Air National Guard / United States Air Force June 1985 - June 1991
AT&T (formerly McCaw Cellular One) February 1989 - October 1990
Skills
MS Office Suite, Problem Solving, Data Analysis, Excel, Troubleshooting, Telecommunications, Network Operations, Wireless, Microsoft Office, PowerPoint, Word, RF, Customer Relations, Customer Service, Windows, Team Building, Quality Assurance, Vendor Management, Process Improvement, Outlook, GSM, Analysis, Documentation, Computer Network..., Microsoft Excel, Software Documentation, Microwave, Cellular Communications, Project Planning, UMTS, Program Management, 4G, Mobile Devices, Access, Optical Fiber, RF Engineering, Switches, Microsoft Word, Management, Call Centers, T1, VoIP, Project Management, Transmission, 3G, LTE, CDMA, Testing
Education
United States Air Force 1985 — 1989
N/A, Telecommunications
Central Washington University 1984 — 1987
None, General Education
Crowne Plaza® Hotels & Resorts January 2014 - Present
AT&T Mobility May 2012 - Present
Walmart May 2010 - Present
FGX International May 2011 - September 2011
RYLA Teleservices July 2009 - June 2010
Kennesaw State University 2007 - 2008
Skills
Call Center, Cashiering, Sales, Retail Sales, Merchandising, Customer Service, Customer Retention, Customer Oriented, Microsoft Office, Email Marketing, Social Promotion, Radio Broadcasting
Education
Chattahoochee Technical College 2012 — 2014
Cedar Grove High School 2000 — 2004
High School/Secondary Diplomas and Certificates
AT&T Mobility 2011 - Present
AT&T Mobility January 2005 - 2011
AT&T Mobility 2002 - 2005
AT&T Mobility 2001 - 2002
AT&T Mobility 2000 - 2001
Other Professional Experience 1994 - 2000
Skills
Product Management, Vendor Management, Strategic Planning, Product Development, Segmentation, Positioning, Project Management, Leadership, Building Relationships, Forecasting, Strategic Thinking, Advertising, Information Technology, Business Acumen, Databases, Web Development, Critical Thinking, Organizational Culture, Wireless, Telecommunications, Mobile Applications, Cross-functional Team..., Strategic Partnerships, Mobile Devices, Training, Management, Strategy, Program Management, Marketing Strategy, Marketing, Integrated Marketing, Customer Experience, Product Marketing, Mobile Technology
Education
Christian Brothers University 1997 — 2000
Bachelor of Business Administration - Marketing, Marketing
The University of Memphis
Aiphone Corporation 2013 - July 2014
T-Mobile January 2001 - July 2012
T-Mobile June 2000 - January 2001
AT&T Mobility February 1996 - May 1998
Skills
Sarbanes-Oxley Act, Variance Analysis, Financial Reporting, Accounting, Internal Controls, Financial Analysis, Accounts Receivable, Accounts Payable, Process Improvement, SAP, Mergers, General Ledger, Cross-functional Team..., Budgets, Business Analysis, Analysis, Outlook, Wireless, Wireless Roaming, International Relations, Oracle Applications, Microsoft Office, Project Management, Roaming, US GAAP, Forecasting
Education
Central Washington University 1989 — 1994
BS, Accounting
MCR Safety April 2012 - Present
WinterNet Technology Solutions, LLC June 2011 - December 2012
Katt Worldwide Logistics May 2008 - June 2011
Mallory Alexander International Logistics April 2007 - May 2008
Aerospace Products International July 2005 - April 2007
ModusLink January 2004 - July 2005
United States Air Force August 2003 - February 2004
AT&T Mobility June 2001 - June 2003
Kozmo.com December 1999 - May 2001
Skills
Microsoft Exchange, Microsoft SQL Server, Disaster Recovery, IIS, Network Administration, Server Administration, Windows Server, Windows NT, Windows XP Pro, Windows 7, VMware, Active Directory, Process Improvement, System Administration, IT Management, Cisco Technologies, ASA, Servers, Citrix, Mac OS X, Project Management, Business Analysis, Unix, Vendor Management, Barracuda Spam Firewall, BladeCenter, IBM SAN
Education
Christian Brothers University 1997 — 2000
BS, Information Technology
AT&T May 2011 - Present
AT&T Mobility May 2007 - May 2011
Boeing August 2005 - May 2007
MTS IntegraTRAK April 2001 - May 2005
MTS IntegraTRAK September 1997 - February 2000
MTS IntegraTRAK December 1996 - September 1997
Skills
Vendor Management, Testing, Process Improvement, Process Enhancement, Troubleshooting, Management, Program Management, Project Management, Team Building, Telecommunications, Product Management, Product Development, Networking, Business Process
Education
Central Washington University 1993 — 1996
German Language
Ricks College (Brigham Young University - Idaho) 1991 — 1993
German Language
AT&T Inc October 2010 - Present
AT&T Mobility July 2010 - October 2010
T-Mobile February 2010 - July 2010
SinglePoint April 2007 - October 2008
AT&T Wireless 2003 - 2005
AT&T Wireless 1998 - 2005
AT&T Mobility 1990 - 2005
AT&T Wireless September 1995 - October 1998
Bay Area Cellular Telecommunications Company (MCAW) September 1990 - September 1995
TURNKEY- Telecom September 1988 - September 1990
Skills
Telecommunications, Wireless, Computer Network..., LTE, IP, Cellular Communications, Integration, UMTS, Network Design, Data Center, TCP/IP, Switches, Cisco Technologies, Microwave, Mobile Devices, Ethernet, Troubleshooting, Routers, Fiber Optics, SS7, Routing
Education
Highline Community College 2009 — 2010
PMP-, Project Management Professional -PMP
DEVRY -LOS ANGELES 1982 — 1985
EET, ELECTRONICS ENGINEERING
Chaffey College 1980 — 1982
ELECTRONICS, SOLAR TECHNOLOGY
Virginia Polytechnic Institute and State University 1975 — 1978
BUSINESS MANAGEMENT
AT&T Mobility December 2004 - Present
Teleconcepts October 2001 - February 2003
Education
Century College 2001 — 2003
NA, Human Services
Expedia, Inc. March 2015 - Present
T-Mobile November 2012 - Present
T-Mobile October 2006 - November 2012
AT&T Mobility 1999 - 2005
Skills
Software Project..., Project Management, Program Management, Business Analysis, PMO, Telecommunications, Wireless, SDLC, Project Portfolio..., Mobile Devices, Cross-functional Team..., Integration, Process Improvement, Vendor Management, Visio, Agile Project Management, IT Management, Requirements Analysis, Product Management, IT Strategy, Business Process..., Business Process, Resource Management, Business Requirements, ITIL, Requirements Gathering, System Deployment, MS Project, Change Management, Project Planning, Business Intelligence, Software Documentation, SharePoint, Project Delivery, Enterprise Software, Outsourcing, Solution Architecture, Scrum, Quality Assurance, Call Centers, Testing, Software Development, Agile Methodologies, CRM, Systems Analysis, Team Leadership, IT Service Management, ERP, Enterprise Architecture, PMP
Education
Central Washington University 1987 — 2001
BA, Business Administration
Central Washington University
Intradiem August 2010 - Present
StarPound Technologies December 2008 - July 2010
AT&T Mobility May 2008 - December 2008
Scientific Games International February 1989 - December 2006
Skills
Product Development, Leadership, Operations Management, Process Improvement, Quality Management, Business Analysis, Business Process..., Project Management, CRM, Strategy, Product Management, SDLC, Software Project..., Cloud Computing, Business Process..., Management, Integration, PMP, Program Management, SaaS, Enterprise Software, Telecommunications, PMO, Professional Services, Strategic Planning, Training, Business Intelligence, Vendor Management, Cross-functional Team..., Outsourcing, IT Strategy, Software Documentation, Agile Methodologies, Requirements Analysis, Mergers & Acquisitions, Software Development, Business Process, Change Management, SharePoint, Project Portfolio..., Start-ups, Visio, Quality Assurance, Executive Management, Call Centers, ERP, Team Leadership, Consulting, IT Management, Requirements Gathering
Education
Greenwich School of Theology 2014 — 2015
PhD Candidate, Church and Dogmatic History
Regis University 2008 — 2009
Master of Arts, Theology, Graduated with Honors
Spring Hill College 2002 — 2007
BA, Theology
Norwich University 1974 — 1977
Associate’s Degree, Business Management and Accounting
Verizon Wireless March 2014 - Present
Verizon Wireless January 2005 - February 2014
AT&T 1998 - 2005
AT&T Mobility 1998 - 2005
Skills
Call Centers, Leadership, Management, Cross-functional Team..., Program Management, Performance Management, Strategic Planning, Sales Process, Process Engineering, Process Improvement, Risk Analysis, Sales, Project Management, Customer Experience, Quality Assurance, Telecommunications, Customer Satisfaction, Wireless, Customer Retention, Sales Operations, Human Resources, Enterprise Software, Coaching, Cellular Communications, Direct Sales, Account Management, Solution Selling
Education
Chestnut Hill College
Bachelor of Science (B.S.), Human Services, General
Empire State Prospects Games October 2014 - Present
SUNY Sullivan 2010 - Present
The College of St. Rose August 2013 - August 2014
Sullivan Spartans CBL May 2011 - August 2013
Marist College 2009 - 2010
AT&T Mobility 2008 - 2010
Virginia Wesleyan College August 2005 - January 2007
Georgetown University January 2004 - August 2005
Newport Gulls NECBL June 2004 - August 2004
Virginia Wesleyan College August 2000 - January 2004
Skills
Customer Service, Microsoft Office, Social Media, Admissions, Coaching, Microsoft Excel, Sales, Facebook, Recruiting, Cold Calling, Resume Writing, Data Analysis, College Recruiting, Social Networking
Education
Chowan University 1993 — 2000
BS Physical Education
AT&T Mobility October 2009 - Present
Education
Chattahoochee Technical College 2013 — 2015
T-Mobile February 2015 - Present
Vape Revolution December 2014 - February 2015
Payroll Link Inc. September 2014 - October 2014
AT&T Mobility May 2014 - September 2014
T-Mobile October 2012 - February 2014
T-Mobile March 2011 - October 2012
Skills
Quotas, Wireless, Cellular Communications, M2M, Telecommunications, Customer Experience, Customer Retention, Direct Sales, Customer Satisfaction, Mobile Communications, Mobile Devices, Retail Sales, 4G, Call Center, Sales, Sales Operations, Cold Calling, Long Distance, Account Management, Solution Selling, B2B, Salesforce.com, Mobile Technology, Sales Process, GSM, Networking, Retail, Negotiation, Smartphones, VoIP, Unified Communications, LTE, Product Management, Team Leadership, Lead Generation, Outside Sales, Business Development, Mobile Broadband, Professional Services, Android, Marketing, Managed Services, Sales Presentations, Driving Results, Merchandising, Team Building, Time Management, Customer Service
Education
Cerritos College
In process for A.A., Criminal Justice and Corrections
AT&T Mobility June 2011 - Present
Verizon Wireless September 2008 - November 2009
Unicel July 2007 - September 2008
Vermont Dept of Health September 2006 - March 2007
TAC WorldWide Companies April 2005 - August 2005
WRS/CardinalComp, LLC June 2002 - March 2005
Skills
Windows XP Pro, Windows Server, Operating Systems, Sales, Windows 7, Troubleshooting, VPN, Servers, Wireless, Microsoft Exchange, Cisco Technologies, Switches, BMC Remedy, Networking, Computer Hardware, Technical Support, Software Installation, Hardware, Routers, Firewalls, Cisco Routers, Citrix, Help Desk Support, Laptops, Group Policy, Disaster Recovery, WAN, Printers, Antivirus, Windows, Cisco Nexus, Wireless Networking, Network Administration
Education
Champlain College
AAS, Computer Networking
Champlain College
AAS, Computer Programming
US Air Force
AT&T Mobility October 2007 - Present
Education
Cerritos College
Paramount High
AT&T Mobility March 2013 - Present
RTE Associates, Inc. March 2004 - March 2013
Cingular Wireless December 2000 - December 2003
BellSouth Cellular Corp. August 1999 - November 2000
BellSouth Telecomunications January 1992 - July 1999
BellSouth Business Systems October 1987 - December 1991
BellSouth Services Corp. January 1984 - September 1987
AT&T Corp./BellCore June 1982 - December 1983
Skills
Strategic Planning, P&L, E-commerce, New Business Development, Management Consulting, Business Strategy, Account Management, Budgeting, Problem Solving, Team Building, Product Development, Cross-functional Team..., Marketing Strategy, Sales Management, Vendor Management, Product Management, Telecommunications, Budgets, Leadership, Sales Operations, Strategy, Business Development
Education
Louisiana State University 1975 — 1977
Certificate
Christian Brothers University 1969 — 1974
BS
CAD Research, Inc. July 2012 - October 2013
Allegheny County Medical Examiner's Office January 2012 - May 2012
AT&T Mobility August 2008 - October 2010
Skills
Marketing, Social Media, Administration, Sales, Customer Service, Microsoft Word, Public Speaking, Microsoft Excel, Event Planning, Research, Microsoft Publisher, Dreamweaver, Microsoft PowerPoint, Microsoft Office, Forensic Photography
Education
Chatham University 2010 — 2014
Bachelor's Degree, Forensics
Community College of Allegheny County 2007 — 2009
Associate's Degree, Liberal Arts and Sciences/Liberal Studies
Best Buy April 2015 - Present
Best Buy February 2013 - April 2015
Best Buy July 2011 - February 2013
AT&T May 2010 - July 2011
AT&T Mobility February 2008 - May 2010
Cingular September 2006 - February 2008
AT&T Wireless October 2004 - September 2006
AT&T Wireless January 2003 - October 2004
Bitstream Underground January 1998 - February 2001
MainNet, Inc. August 1996 - December 1997
Skills
Strategic Visionary, System Administration, Vendor Management, Troubleshooting, Mobile Devices, Procurement, Process Improvement, Wireless, Telecommunications, Customer Service, Call Centers, Customer Satisfaction, Process Flow..., Account Optimization, Microsoft Excel, Premier, VEC, Sprint Ordering Portal, Android, iOS, Call Center, TEM, Microsoft Office, Windows Mobile, Instrument Rated Pilot, Commercial Piloting
Education
Academy College 2001 — 2009
Associate of Science (A.S.), Aviation Business
Century College 2000 — 2001
Associate of Science (A.S.), Computer Science
AT&T Mobility September 2002 - Present
ADT Security Services January 1989 - January 2004
Skills
Sales Operations, Training, Management, Solution Selling, Sales, Marketing Strategy, Retail, Lead Generation, Analysis, Integrated Marketing, Store Management, Wireless, Direct Sales, P&L, Telecommunications, Customer Retention, Customer Experience, Mobile Devices, Cellular Communications, Sales Process
Education
Western Governors University 2012 — 2015
Bachelor's Degree, Business Administration, Management and Operations
Chaffey College
El Camino College
University of Phoenix
West Los Angeles Community College
Lowes Home Improvement November 2012 - Present
Cellairis July 2014 - March 2015
AT&T Mobility February 2012 - July 2012
Hot Topic July 2011 - December 2011
Cookout April 2011 - July 2011
Convergys July 2010 - December 2010
CSTCC June 2008 - May 2010
Skills
Computer Skills- PC..., Management, Time Management, Sales, Customer Service, Program Management, Conflict Resolution, Customer Satisfaction, Call Centers, Customer Experience, Telephone Skills, Cashiering, Data Entry, Retail Sales, Customer Retention, Microsoft Office, Retail, Inventory Management, Phone Etiquette, Microsoft Word, Loss Prevention
Education
Chattanooga State Community College 2007 — 2010
Associate of Science (A.S.), Criminal Justice and Corrections
Verizon Wireless 2014 - Present
Windstream Communications November 2011 - 2014
AT&T February 2009 - October 2011
AT&T October 2007 - December 2008
Cingular July 2006 - December 2006
AT&T Mobility January 2005 - December 2005
Skills
Network Design, UMTS, Software Documentation, Visio, Troubleshooting, Wireless Networking, Networking, ATM networks, Management, SS7, Access, Databases, Telecommunications, LTE, Granite, Wireless, Cellular Communications, IP, VoIP, Telecommunications...
Education
Central Washington University 1977 — 1979
BS, Aerospace Management
Green River Community College 1975 — 1977
AA, Air Traffic Controller
AT&T Mobility July 2011 - Present
AT&T Mobility March 2008 - June 2011
Cingular July 2006 - February 2008
ADP October 2005 - July 2006
BellSouth February 2005 - October 2005
Mississippi State Tax Commission July 2003 - January 2005
Harrah's Entertainment June 2002 - July 2003
State of Arkansas August 2000 - June 2002
General Electric Appliances March 2000 - August 2000
Skills
SDLC, SOA, Enterprise Architecture, Agile Methodologies, Requirements Analysis, Integration, Java Enterprise Edition, Software Development, Web Services, Telecommunications, Oracle, Solution Architecture, Software Project..., Program Management, Cloud Computing, SQL
Education
Kennesaw State University - Michael J. Coles College of Business 2009 — 2011
MBA
University of Louisville 1998 — 2000
MS
Chaitanya Bharathi Institute Of Technology 1994 — 1998
BS
Lawley Insurance July 2011 - Present
Buffalo Lighthouse Association October 2012 - Present
Cook, Hall & Hyde January 2010 - July 2011
ALS-UIC September 2007 - August 2009
AT&T Mobility January 2001 - April 2005
Skills
Insurance, Risk Management, manufacturing, Commercial Insurance, Negotiation, Professional Liability, Clean Technology, Management, Disability Insurance, Workers Compensation, Employee Benefits, Property & Casualty..., Health Insurance, Commercial Lines, Liability, Construction &..., Real Estate Development..., Solar and Wind..., Professional Liability..., Film & TV Production,..., Casualty Insurance, Underwriting, Brokers
Education
Ramapo College of New Jersey 2005 — 2007
BS, Business Administration - Finance
Champlain College 1997 — 1999
AA, Liberal Arts
University of Vermont 1996 — 1997
Sprint June 2013 - Present
Welsh Walking Horse Ranch November 1993 - Present
AT&T Mobility April 2011 - April 2013
Verizon Wireless 1996 - 2008
Chi Chi's Mexican Restaurante 1984 - 1987
Skills
Unified Communications, IP, LTE, Team Building, CDMA, Networking, T1, Disaster Recovery, MPLS, Ethernet, Mobile Internet, Wireless, Sales, Solution Selling, Sales Management, VoIP, Call Centers, Telecommunications, Direct Sales, Managed Services, Cellular Communications, Customer Retention, Strategic Partnerships, Cold Calling, B2B, Account Management, Sales Operations, Mobile Devices, Enterprise Software, Mobile Technology, Selling, Salesforce.com, Sales Presentations, Channel Partners, Product Management, Customer Experience, Customer Satisfaction, New Business Development, Business Development, M2M
Education
Chippewa Valley Technical College
North High School Eau Claire, WI
AMPAM Parks Mechanical July 2015 - Present
Independent Technical Recruiter July 2015 - Present
Advantage Sales & Marketing December 2014 - July 2015
The RyTE Professionals October 2014 - December 2014
RMD Group Inc April 2014 - October 2014
Power staff August 2012 - April 2014
Contractors and Builders February 2012 - August 2012
AT&T Mobility February 2011 - December 2011
Siemens Water Technologies April 2009 - February 2011
AT&T Mobility January 2007 - April 2009
Skills
Human Resources, Recruiting, Interviews, Onboarding, Temporary Placement, Talent Acquisition, Hiring, Training, Management, New Hire Orientations, College Recruiting, Sourcing, PeopleSoft, Personnel Management, Applicant Tracking..., Payroll, Internet Recruiting, Software Documentation, Troubleshooting, Staffing Services, Technical Recruiting, Contract Recruitment, Employee Relations, Temporary Staffing, Cold Calling, Leadership, Networking, Screening Resumes, Resume Writing, Screening, Background Checks, Customer Service, Job Fairs, Taleo, Customer Retention, Talent Management, Job Descriptions, IT Recruitment, Workforce Planning, Employee Benefits, Employee Training, Employee Engagement, Sales, Performance Management, Marketing, Team Building, Leadership Development, Strategic Planning, HRIS, Headhunting
Education
Methodist College 2004 — 2005
Business Administration and Management, General
Cerritos College
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
AT&T Mobility June 2010 - January 2014
Boys & Girls Club August 2006 - June 2010
DEMO January 2005 - January 2007
Skills
Call Centers, Telecommunications, Wireless, Cellular Communications, Customer Experience, Customer Retention, Mobile Devices, Customer Satisfaction, Direct Sales, T1, Managed Services, Sales Operations, Solution Selling, Vendor Management, Sales Process, Customer Service, Payroll, Finance, Accounts Payable, Team Leadership, Mobile Communications, Employee Training, Retail
Education
Cerritos College 2006 — 2008
Business Administration and Management, General
Los Alamitos High School 1999 — 2004
Diploma, General Education
One Communications October 2013 - Present
IPC Communications 2011 - October 2013
Windstream Communications May 2008 - May 2011
Windstream Communications May 2007 - May 2008
AT&T Mobility November 2006 - May 2007
Moorehead Communications April 2003 - October 2006
Skills
Sales Management, Account Management, Telecommunications, New Business Development, Marketing Strategy, VoIP, Leadership, Direct Sales, Solution Selling, Selling, Sales Process, Sales Operations, Enterprise Software, B2B, Business Development, CRM, Call Centers, Channel Partners, Cloud Computing, Cold Calling, Contract Negotiation, Cross-functional Team..., Customer Retention, Customer Satisfaction, Key Account Management, Lead Generation, Managed Services, Management, Mobile Devices, Networking, Product Management, Product Marketing, Professional Services, Retail, SaaS, Sales, Sales Presentations, Salesforce.com, Start-ups, Strategic Partnerships, Team Leadership, Unified Communications, Wireless, Telephony, MPLS, P&L Management, Strategy, SIP, Broadband, Co-location
Education
Ivy Tech Community College 1999 — 2001
Mechanical Engineering
Manchester Community College 1998 — 1999
Architectural Engineering
Chowan University 1996 — 1998
Graphic Design
REMAX North Professionals July 2015 - Present
Barkeaters May 2015 - Present
NorthCountry Federal Credit Union December 2013 - May 2015
Cellular Sales April 2013 - August 2014
Chili's August 2013 - February 2014
Cellular Sales April 2013 - July 2013
AT&T Mobility April 2011 - April 2013
Koto Japanese Restaurant September 2010 - April 2011
Applebee's January 2007 - November 2010
Muzak March 2007 - July 2008
Skills
Customer Satisfaction, Product Knowledge, Telecommunications, Restaurant Management, Timely Decision Making, Logistics, Leadership Technique, Marketing, Branding Ideas, Consumer Electronics, Highly detail oriented, Finance, Meticulous, Sales, Metrics Driven, Accounting, Business, Customer Service, Social Networking, Microsoft Excel, Retail, Sales Management, Event Planning
Education
Community College of Vermont 2011 — 2013
Associate's degree, Business/Managerial Economics
Champlain College 2011 — 2011
Associate of Arts (AA), Business Administration and Management, General
Performance Solutions July 2015 - Present
Performance Solutions November 2014 - June 2015
Performance Solutions June 2013 - November 2014
MarketSource Inc. November 2010 - June 2013
AT&T Mobility January 2009 - November 2010
Skills
Sales, Marketing, Advertising, Design-Build, Creative Visualization, Motivation, Team Building, Incentive Programs, Cohesive Teams, Strategising, Building Relationships, Graphics, Customer Satisfaction, Sales Process, Leadership, Customer Service, Customer Retention, Training, Management, Sales Management, Sales Operations
Education
Champlain College 2004 — 2008
Bachelor's degree, Multimedia & Graphic Design
Sprint April 2015 - Present
AT&T Mobility September 2009 - October 2013
Skills
Sales, Account Management, Customer Satisfaction, Customer Service, Direct Sales, Leadership, Management, Solution Selling, Telecommunications, Marketing, Microsoft Office, Team Building, Sales Management, Marketing Strategy, Wireless
Education
University of Central Florida 2003 — 2005
Bachelor's degree, Communication
Chipola College 2000 — 2002
Associate of Arts (A.A.), Journalism
AT&T Mobility 2011 - February 2015
Clearwire November 2009 - November 2011
Clearwire 2009 - 2009
LodgeNet Entertainment 2008 - 2009
Goeh Moving & Distribution 2003 - 2008
Skills
Windows 7, Operating Systems, System Administration, Windows, Customer Service, WAN, Microsoft Office, DNS, Linux, Security, Team Leadership, HTML, Outlook, DSL, VMware, Windows Server, Virtualization, OS X, SQL, Network Architecture, Call Center, OSI Model, RF Engineering, Network Infrastructure..., RF Design, Technical Support, Technology Transfer, Tech-savvy, Cross-functional Team..., Managing Processes, IT Project & Program..., Construction Cost..., Technology Change..., Exceptional organization, Training & Development, Building Long-term..., Call Center..., Technology Needs..., Team Problem Solving, Knowledge-hungry Learner, Root Cause Problem..., Technical Leadership, Leading by Example
Education
Kennesaw State University 2002 — 2009
Bachelor of Science (B.S.), Biology/Chemistry, Minor in Sports Marketing
Chattahoochee Technical College
UNIX Certification
The Home Depot April 2015 - Present
Alorica January 2013 - April 2015
Professional Athletics July 2010 - January 2015
Chattahoochee Technical College August 2010 - July 2013
AT&T Mobility June 2012 - January 2013
Skills
Sports, Professional Sports, Weight Training, Player Development, Sports Marketing, Sports Management, Athletics, Sports Coaching, Athletic Training, Basketball, Fundraising, Social Media, Social Networking, Facebook, Fitness, Personal Training, Strength Training, Basketball Coaching, Scouting, Strength, Social Media Marketing, Fitness Training, Nonprofits, Sports Nutrition, Leadership Development, Leadership, Video, Coaching, Public Speaking, Event Planning, Management, Marketing, Microsoft Office, Customer Service, Team Building, Microsoft Excel, Time Management, PowerPoint, Training, Microsoft Word, Strategic Planning, Teaching, Teamwork, Sales, Marketing Strategy, Team Leadership
Education
Life University 2012 — 2014
Kinesiology and Exercise Science
Chattahoochee Technical College 2009 — 2012
Physical Therapy/Therapist
eProdigy Financial January 2015 - Present
Nextwave Funding Enterprises January 2014 - January 2015
ISGN Solutions Inc. May 2010 - August 2012
AT&T Mobility August 2006 - May 2010
Skills
Sales, Program Management, Marketing Strategy, Management, Banking, Operations Management, Customer Service, Risk Management, Project Management, Retail, CRM, Account Management, Vendor Management, Leadership, Process Improvement, Training
Education
Chestnut Hill College 2006 — 2009
B.S., Business Administration
North Penn 2001 — 2003
Heritage Medical Group September 2015 - Present
Fitness 19 May 2013 - September 2015
Saint Verenna Health Clinic March 2013 - July 2015
Chapman University January 2015 - May 2015
AT&T Mobility February 2011 - October 2013
Education
Chapman University 2012 — 2015
Bachelor’s Degree, Health Professions and Related Clinical Sciences, Other
Irvine Valley College 2011 — 2012
Associate's Degree, Health Specialist Certification
University of San Francisco 2009 — 2011
Health Professions and Related Clinical Sciences, Other
Time Warner Cable August 2014 - Present
Time Warner Cable October 2013 - September 2014
Oakley March 2011 - August 2013
AT&T Mobility May 2005 - March 2011
AT&T Mobility April 1997 - May 2005
Skills
Telecommunications, Vendor Management, Customer Satisfaction, Cellular Communications, Customer Experience, Sales Management, Training, Customer Service, Leadership, Coaching, Customer Retention, Business Process, Employee Training, Team Building, Process Improvement, Team Leadership, Leadership Development, Call Centers, Management, Cross-functional Team...
Education
Chaffey College
DeVry University-California
AT&T Mobility December 2007 - Present
PetSmart August 2006 - February 2008
The Dennis's October 2006 - October 2007
Skills
Customer Service
Education
Edmonds Community College 2002 — 2005
Associates of Arts Degree, ECE
Cerritos College 1981 — 1989
Associates Technical Degree, Business
WWI Group (Venture Capital) July 2010 - May 2015
AT&T Mobility December 2002 - April 2011
Market Trends, Inc. June 2001 - December 2002
Holaday-Parks, Inc. October 1999 - May 2001
Skills
GPRS, Project Management, MS Project, Visio, Negotiation, Edge, ASP, Access, HTML, Microsoft Excel, PowerPoint, Microsoft Word, Telecommunications, Wireless, GSM, UMTS, Vendor Management, Mobile Devices, SMS, 3G, Cross-functional Team..., PMO, Integration, Management, Software Documentation, Program Management, Process Improvement, Roaming, Analysis, Product Development, LTE, Microsoft Project
Education
University of California, Berkeley 2002 — 2002
Certificate, Integrated Marketing Communications
University of Washington 2001 — 2002
Certificate, Project Management
Ibmec 1997 — 1999
MBA, Business Administration
Centro Universitário UNA 1990 — 1995
BS, Computer Science
AT&T June 2014 - Present
AT&T Mobility June 2013 - June 2014
AT&T Mobility February 2011 - June 2013
AT&T Mobility September 2008 - February 2011
AT&T Mobility May 2007 - October 2008
Skills
Customer Experience, Customer Satisfaction, Direct Sales, Mobile Devices, Sales Management, Solution Selling, Telecommunications, Wireless, Customer Retention, VoIP, Managed Services, Unified Communications, Broadband, Call Centers, Customer Service, Sales Process, Sales Operations, Retail, Sales, Account Management, Team Leadership, Team Building, Leadership, Management
Education
Century College 2005 — 2007
Associate of Arts and Sciences (A.A.S.), IT and Telephony
Park High School 2001 — 2003
High School Diploma
Monster Tamer June 2011 - Present
Nordstrom May 2013 - December 2013
AT&T Mobility June 2009 - June 2011
Denali Advanced Integration 2007 - 2007
Redapt 2000 - 2004
Skills
Customer Relations, Marketing Strategy, Budgeting, Competitive Analysis, Customer Service, Budgets, Sales Management, Account Management, Integration, Leadership, Solution Selling, Team Building, Business Development, CRM, Sales, Customer Retention, Sales Operations, Cold Calling, Sales Process, Vendor Management, Consulting, Strategic Partnerships, Start-ups, New Business Development, Small Business, Coaching, Product Marketing, Strategy, Product Management, B2B, Direct Sales, Selling, Strategic Planning, Salesforce.com, SEO
Education
Central Washington University 1993 — 1998
Business Administration, Marketing
Central Washington University 1993 — 1998
Bachelor of Science, Business Administration, Marketing
Auburn Senior High School
AT&T Mobility March 2014 - Present
AT&T Mobility January 2014 - March 2014
Spacelabs Healthcare August 2011 - January 2014
AT&T September 2009 - August 2011
Continental Services, Inc. September 2003 - January 2009
Skills
Troubleshooting, Testing, Software Documentation, Networking, Technical Support, Wireless, Telecommunications, Servers, Medical Devices, Active Directory, Software Installation, SQL, HL7, HTML 5, CRM, FTP software, Virtual Server, XML, Databases, Database Administration, SharePoint, Call Centers, Agile Methodologies, SaaS, Account Management, HTML, Leadership
Education
Central Washington University 2001 — 2003
Bachelor of Science (B.S.), Marketing/Marketing Management, General
Edmonds Community College 1999 — 2001
Associate of Arts (A.A.), Accounting
AT&T Mobility March 2007 - October 2012
Macy's March 2004 - May 2007
TeleTech July 2002 - February 2004
Skills
Consultative Selling, Wireless Solutions, Direct Sales, Telecommunications, Customer Satisfaction, Solution Selling, Sales Support, Wireless, Customer Retention, Customer Service, Customer Experience, VoIP, Broadband, New Business Development, Mobile, Billing, Invoicing, Mobile Devices, Selling, Sales Operations, Sales, Management, CRM, Leadership, Training
Education
Chabot College
Degree, Business Management
Imperva September 2015 - Present
AT&T July 2014 - September 2015
AT&T Mobility December 2010 - June 2014
AT&T Wireless April 2010 - April 2011
Hewlett-Packard USA February 2009 - May 2010
AT$T October 2008 - February 2009
Mycom USA August 2008 - October 2008
Skills
UMTS, GSM, WCDMA, ATM, 3G, RAN, Telecommunications, Wireless, IP, Cisco, Troubleshooting, Integration, VoIP, LTE, TCP/IP, Ethernet, CCNP, Network Design, CDMA, Switches, Team Management, Routing, Unix, WiFi, MPLS, VPN, ATM networks, Cisco Technologies, OSPF, Routers
Education
Champlain College 2014 — 2016
Bachelor's degree, Cyber Security
Douala University 1994 — 1998
Bachelor, Industrial and Maintenance Engineering
AT&T June 2014 - Present
AT&T August 2012 - Present
AT&T Legacy July 2011 - December 2011
AT&T Mobility October 2007 - October 2008
AT&T February 2006 - December 2006
AT&T Global Services March 1981 - November 2000
Skills
Performed all types..., Test/Troubleshoot via..., Looked and tested..., Utilized e-bonding..., Conducted trouble..., while maintaining..., Worked on all types..., airlines and other..., Tested with all LECS,..., Responsible for the..., Test/Troubleshoot via..., Head to Head testing..., isolate trouble checked..., Verified cell sites..., Maintained all types..., winks, Fxs, also all..., Wired, Installed and..., equipment like Lt1b’s,..., WORKED MAINTENANCE,..., T1, Cellular Communications, Switches, Wireless Networking, Wireless, Telecommunications, Testing, Telephony, Juniper, Troubleshooting, Customer Satisfaction, Managed Services, Frame Relay, Customer Service, Cisco Routers
Education
Chattahoochee Technical College 2008 — 2010
Associate of Science (A.S.), Medical/Clinical Assistant
AT&T April 2014 - Present
AT&T Mobility July 2013 - April 2014
AT&T January 2013 - June 2013
Apple September 2011 - January 2013
Quinnipiac University March 2012 - June 2012
Yale University May 2011 - September 2011
J.Crew May 2009 - August 2011
The Hearth at Tuxis Pond May 2010 - January 2011
United Way of Meriden & Wallingford September 2010 - December 2010
Ralph Lauren November 2007 - November 2008
Skills
Photoshop, Dreamweaver, Flash, Social Media, Public Relations, Customer Relations, Facebook, InDesign, Customer Service, Marketing Strategy, Event Management, Newsletters, Publishing
Education
Quinnipiac University 2008 — 2012
Bachelor of Arts, Public Relations
Charles University in Prague
Semester Abroad, Public Relations
AT&T Mobility May 2008 - Present
Thomson Healthcare October 2006 - March 2008
Solucient January 2003 - October 2006
HBSI November 1998 - February 2003
Skills
Unix, Databases, SDLC, Visual Basic, Perl, HTML, Software Development, Windows, Integration, SQL, Oracle, SharePoint, Linux, Data Center, ETL, Access, Management, Requirements Analysis, T-SQL, Quality Assurance, XP, Windows XP, Data Analysis, Data Integration, Informatica, Wireless, Microsoft Excel, Technical Writing, Solution Architecture, System Testing
Education
Central Washington University 1995 — 2006
B.A., Anthropology
Peirce County Community College 1992 — 1995
A.A., General
D-Vega Builder's Inc. 2015 - Present
Creative Channel Services June 2013 - Present
Magenta Technology April 2014 - June 2015
Logitrac Inc. April 2009 - April 2014
TrakLoc Security Systems Inc. June 2009 - July 2013
Footprint Retail Services June 2011 - May 2013
AT&T Mobility May 2007 - June 2009
Netcom Technologies Inc May 2005 - May 2007
Verizon Wireless/GTE February 1999 - October 2001
Sprint /Nextel October 1996 - May 1999
Skills
Start-ups, Business Development, Sales Operations, Leadership, Management, Business Planning, Sales, Marketing Strategy, Sales Management, Direct Sales, Negotiation, Account Management, Solution Selling, Customer Satisfaction, Strategic Partnerships, Strategy, Wireless, Telecommunications, Recruiting, Customer Retention, Sales Process, New Business Development, B2B, Selling, Retail, Management Consulting, Leadership Development, Cross-functional Team..., Coaching, Team Leadership, CRM, Business Strategy, Mobile Devices, Team Building, Training, Salesforce.com, Lead Generation, Strategic Planning, Cross Functional..., Executive-level..., E-commerce, Managed Services, Cold Calling, Customer Service, Strategic..., Channel Partners, Process Improvement, Project Coordination
Education
Cerritos College 2014 — 2014
Certificate
University of Phoenix 2000 — 2001
Bachelor of Science (BSc)
Saint Joeseph High School
College Prep.
AT&T Mobility December 2010 - Present
BankPlus 2010 - 2010
ACH Food Companies March 2004 - April 2009
Schering-Plough 2003 - 2004
Viasys Technology 2002 - 2003
Harrah's Entertainment 1993 - 1998
TEKsystems March 1992 - March 1993
Education
Christian Brothers University 1992 — 1996
Bachelor of Science, Business Adminstration/Telecommunications
Indiana University Bloomington 1973 — 1976
Forensic Studies
Amplify August 2014 - Present
Verizon Wireless March 2013 - August 2014
AT&T Mobility August 2010 - January 2013
Concurrent Computer Corporation October 2009 - August 2010
McKesson October 2008 - July 2009
MCKESSON INC September 2008 - July 2009
Catalina Marketing February 2008 - August 2008
Catalina Marketing February 2008 - August 2008
TIBCO Software June 2007 - December 2007
TIBCO SOFTWARE INC June 2007 - December 2007
Skills
SOA, XML, Tomcat, Integration, Java Enterprise Edition, Hazelcast, Web Services, Spring, Distributed Systems, Scrum, Software Development, Unix, SOAP, Ant, UML, Hibernate, Apache, Java, JUnit, Spring Framework
Education
Chapman University 1986 — 1990
Chapman College
BS, Computer Science
A Fun Time To Travel April 2013 - Present
Hilton Worldwide November 2012 - Present
Backstage Basics July 2012 - Present
Ideel Inc September 2013 - August 2015
Bloomingdale's November 2012 - January 2013
AT&T June 2010 - July 2012
Limited Tyme February 2004 - July 2012
AT&T July 2008 - June 2010
AT&T June 2007 - June 2008
AT&T Mobility July 2003 - May 2007
Skills
Mobility Solutions, Mobility Management, Project Planning, Project Coordination, Excel, Customer Service, Customer Relations, Customer Engagement, Customer Satisfaction, Twitter, Facebook, Blogging, Blackberry, Android, PowerPoint, Word, Microsoft Word, Social Networking, Foursquare, GetGlue, TweetDeck, Instagram, Facebook Fan Page..., Fan Pages, Time Management, Microsoft Excel, Sales, Program Management, Wireless, Project Management, Budgets, Solutions Marketing, Telecommunications, Management, Training, Call Centers
Education
Penn Foster 2013 — 2014
Travel Agency Proficiency, Travel/Tourism
University of Phoenix
General Education, Telecommunications
Silicon Valley College 1996 — 1997
M.A, Medical Assisting
Pasadena City College 1993 — 1995
General Education, Nursing
Citrus College 1992 — 1993
General Education, Nursing
Coronado High School 1991 — 1991
West Covina High School 1989 — 1990
R3Z Solutions June 2015 - Present
AT&T mobility April 2008 - Present
Advance America March 2007 - April 2008
Skills
Account Management, Wireless, Quotas, Telecommunications, Sales Process, Mobile Devices, Customer Retention, Managed Services, M2M, Cellular Communications, Unified Communications, Microsoft Excel, Computer Maintenance, Sales, Call Centers
Education
University of Phoenix 2008 — 2010
Bachelor's degree, Accounting and Business/Management
Chemeketa Community College 2004 — 2008
Associate's degree, General Studies
Lee Enterprises June 2015 - Present
SellerActive July 2014 - December 2014
AT&T Mobility June 2012 - July 2014
Sprint August 2010 - June 2012
Lithia Motors April 2007 - August 2009
Skills
Sales, Sales&Marketing, Sales Growth, Managing Associates, Coaching, Customer-facing, Customer Satisfaction, Customer-focused, Sales Operations, Sales Process, Sales Presentations, Closings, Deal Closure, Customer Service, Customer Engagement, Customer Retention, Customer Experience, Public Speaking, Engaging Public Speaker, Experienced Speaker, Leadership, Sales Management, Retail, Team Building, Management, Account Management, CRM, Marketing, Microsoft Office, Team Leadership, Direct Sales, Time Management, B2B
Education
Eugene Bible College 2006 — 2008
Certificate, Bible/Biblical Studies
Chemeketa Community College 2003 — 2004
Certificate, Fire Science/Fire-fighting
Linn-Benton Community College
Bachelor of Science (B.S.), Food and Fermentation, -
Survey Sampling International March 2015 - Present
Survey Sampling International March 2013 - Present
Mohegan Sun April 2012 - March 2013
AT&T Mobility July 2009 - February 2012
Volpaz.com October 2004 - December 2007
Skills
•Adobe Illustrator, •Adobe Dreamweaver, Facebook, Photoshop, Graphic Design, Email Marketing, HTML, CSS, WordPress, CMS, PHP, Branding & Identity, Notepad++, SQL, phpMyAdmin, Responsys Interact, Social Media, Direct Marketing
Education
Charter Oak State College 2007 — 2011
BA, Communications
Eastern Connecticut State University
AT&T Mobility May 2012 - Present
AT&T Mobility 2007 - Present
Cingular Wireless 2003 - 2007
TWS International 2002 - 2003
Ericsson inc. USA 2000 - 2002
Ericsson Radio Systems, Stockholm, Sweden 1996 - 2000
Skills
3GPP, EDGE, HSDPA, UMTS, GPRS, HSUPA, GSM, HSPA, 4G, LTE, RAN, WCDMA, Network Optimization, RF Engineering, WiFi, Network Design, Core Network, IP, VoIP, Optimization, Atoll, Edge, Self-driven, Sales
Education
Chalmers University of Technology 1989 — 1995
M.Sc., Computer Science
EY March 2014 - Present
BPM Specialists July 2012 - March 2014
TMX Finance November 2010 - May 2012
Ignition Commerce January 2009 - October 2010
Premier Global Services September 2008 - December 2008
AT&T Mobility June 2004 - September 2008
Agris 2001 - 2004
TesCom August 2000 - July 2001
iXL February 2000 - August 2000
ADC Systems Integration September 1998 - February 2000
Skills
WinRunner, LoadRunner, Testing Tools, Unix, Solaris, Linux, Operating Systems, XP, MS Project, SOA Testing, DOS, SAP, Windows Vista, Microsoft Excel, Outlook, Requirements Analysis, XML, Microsoft SQL Server, Windows XP, SDLC, Agile Methodologies, QTP, Integration, Testing, Test Planning, Quality Assurance, SQL, Software Quality..., Management Consulting, Software Development, Quality Center
Education
Chattanooga State Community College
AT&T Mobility 2012 - Present
T-Mobile 2010 - 2012
Unisource Worldwide, Inc. 2004 - 2010
Delta Air Lines 2000 - 2004
Education
Chicago State University
Bachelor, Business Management
The University of Chicago - Booth School of Business
MBA, Finance, Strategic Management
Alcon, a Novartis company May 2014 - Present
CSC September 2013 - Present
CSC April 2012 - September 2013
DRS Technologies, Inc. July 2010 - August 2011
AT&T Mobility June 2008 - May 2010
Sprint June 2003 - April 2008
Practice Performance Inc. January 2001 - December 2003
Rockwell Collins April 1998 - July 2001
Education
Chemeketa Community College 1997 — 1998
EET
Clearwire October 2005 - Present
Infospace December 1999 - October 2005
AT&T Mobility December 1998 - December 1999
Skills
Financial Analysis, Financial Modeling, Revenue Recognition, Sarbanes-Oxley Act, Financial Reporting, Mergers, Variance Analysis, Essbase, Start-ups, Hyperion Enterprise, Accounting, Strategic Financial..., SEC filings, Telecommunications, Process Improvement, Budgets, Internal Controls, Strategic Planning, Cross-functional Team..., Forecasting, Managerial Finance, Corporate FP&A, Finance, Auditing, Corporate Finance, Analysis, Consolidation, Financial Forecasting, Management, Executive Management, Leadership, Strategy
Education
Central Washington University 1989 — 1993
Bachelor of Science (BS), Accounting
AT&T Mobility April 2004 - Present
Dobson Communications April 2004 - June 2007
T-Mobile November 1999 - April 2003
Education
Cerritos College 1989 — 1990
AT&T Mobility January 2007 - Present
Cingular February 2006 - January 2007
T-Mobile August 2001 - January 2006
Microsoft June 2000 - July 2001
Skills
Teradata SQL, Business / Functional..., Requirements gathering..., Technical writing..., Process analysis, as-is..., Testing (system, unit,..., MS Office (Excel, Word,..., MS Visio
Education
Central Washington University 1981 — 1985
BS, Physics
LPL Financial June 2011 - Present
AT&T Mobility June 2009 - November 2010
Skills
RF, System Deployment, Team Leadership, Management, Team Building, RF Engineering, Event Planning, Leadership, Program Management, Telecommunications, Project Management, Vendor Management, Process Improvement, Customer Service, Microsoft Office, Project Planning, Training
Education
Chapman University 2008 — 2010
Master of Arts, Organizational Leadership, 4.0
UCSD Extension 2007 — 2007
Certificate of Completion, Meeting Management and Event Planning, A
University of California, Riverside 2004 — 2005
Bachelor of Arts (B.A.), Creative Writing
General Dynamics Information Technology December 2012 - March 2015
AT&T Mobility October 2010 - December 2012
Clearwire May 2010 - August 2010
AT&T July 2008 - December 2009
Goodman Networks January 2006 - December 2007
Bechtel July 2001 - February 2006
Metromedia Fiber Network Services (MFN) October 1999 - April 2001
MCI - WorldCom June 1997 - October 1999
MCI- Avantel June 1995 - June 1997
Skills
Project Management, Fiber Optics, Telecommunications, Wireless, Vendor Management, Cellular Communications, Program Management, 4G, GSM, Integration, Project Planning, PMP, CDMA, Cross-functional Team..., Contract Negotiation, Process Improvement, Mobile Devices, UMTS, IP
Education
Saint Mary's College of California 1975 — 1977
Business Administration and Management, General
Chaffey College 1973 — 1975
Accounting and Business/Management
AT&T Mobility Sr. Project ManagerAT&T2000 - Present
Education
Central Washington University 1992 — 1998
AT&T Mobility January 2012 - Present
Education
Downey Adult School 2004 — 2006
Cerritos College 1999 — 2000
AT&T Mobility March 2011 - Present
Integra Telecom January 2006 - March 2011
Chemeketa Community College October 2005 - December 2005
Chemeketa Community College April 2003 - December 2005
Chemeketa Community College September 2004 - September 2005
Skills
MPLS, Switches, Routers, DACS, SQL, Netcool, IP, T1, DS3, Audio Engineering, Audio Editing, Video Editing, Live Sound, Troubleshooting, Technical Support, DSLAM, DSL, DS0, Network Provisioning, CompTIA A+ Certification
Education
Northwest University 2012 — 2012
Certificate, Audio Production, A
Chemeketa Community College 2003 — 2012
Associate of Arts (A.A.), Associate of Science (A.S.), AAOT (Oregon Transfer), General Studies, A
AT&T Mobility March 2007 - Present
AssetMark Investment Services, Inc 2006 - 2007
TruGreen Companies, (TruGreen LandCare, ChemLawn & Miramar Nurseries), a ServiceMaster Company 2002 - 2006
Skills
Staffing Services, Recruiting, Team Leadership, Inspiring People, Exceptional People..., Management, People Development, Telecommunications, Wireless
Education
San Francisco State University 1994 — 1996
Chabot College 1991 — 1993
AT&T Mobility October 1997 - Present
Premera Blue Cross 1996 - 1997
Overlake Hospital March 1995 - October 1996
United States Army Corp of Engineers March 1993 - March 1994
HealthComm Inc February 1988 - March 1994
U S Oil and Refining September 1986 - February 1988
Skills
Business Analysis, Vendor Management, Integration, Process Improvement, Business Intelligence, Cross-functional Team..., SDLC, Program Management, Wireless, Computer Network..., Telecommunications, Disaster Recovery, Oracle E-Business Suite, Networking, Requirements Analysis, Data Center, PMP, WAN, Cloud Computing, Agile Methodologies, Software Development..., Troubleshooting, Software Project..., Visio, Solution Architecture, Enterprise Software, System Deployment, IT Strategy
Education
Central Washington University 1979 — 1985
BS, Computer Science
Central Washington University 1979 — 1985
BA, Chemistry
Shelton High School 1976 — 1979
Diploma
T-Mobile October 2014 - Present
T-Mobile April 2013 - October 2014
T-Mobile January 2011 - June 2012
T-Mobile May 2010 - January 2011
T-Mobile USA March 2005 - 2010
AT&T Mobility April 2001 - March 2005
Verizon Wireless January 2000 - March 2001
Vodafone/AirTouch January 1997 - January 2000
Skills
Relationship Builder, Leadership, Proactive Communicator, Loss Prevention, Fraud Management, Risk Management, Privacy/Security, Revenue Assurance, Project Management, Fraud/Risk Reporting, Fraud, Physical Security, Cross-functional Team..., Internal Investigations, Private Investigations, Risk Assessment, Asset Protection, Management, Program Management, Surveillance, Security, Training, Corporate Security, Vendor Management, Enterprise Risk..., Enforcement, Team Leadership, Inventory Control, Executive Protection, Information Security, Security Management, Business Continuity, CCTV, Security Audits, Internal Audit, Crisis Management, Investigation, Financial Risk, Access Control, Security Operations, Background Checks, Retail, Emergency Management, Business Process, Multi-unit, Vulnerability Assessment, Customer Experience, Workplace Violence, Interviews, Wireless
Education
Central Washington University 1988 — 1991
Bachelor of Science (B.S.), Aviation Management (Business)
Butte High School
Butte High School
Butte High School
Eatonville High School
Johnson Barrow Inc. October 2011 - Present
Signal Electric Inc December 2010 - October 2011
Pilchuck Contractors June 2009 - November 2010
AT&T Mobility August 2008 - June 2009
Skills
Financial Analysis, Team Building, Budgets, Accounting, Forecasting, Cost Accounting, Financial Reporting, QuickBooks
Education
Central Washington University 2006 — 2008
Bachelor's, Finance/Economics
Central Washington University 2006 — 2007
Bachelor of Science, Business Administration; Finance/Economics
AT&T August 2008 - Present
AT&T Mobility October 2006 - August 2008
AT&T Wireless October 2001 - October 2006
eFunds September 1991 - September 2000
Education
Central Washington University 1996 — 1998
Bachelor of Science, Business Admin & Finance
AT&T Inc. January 2012 - Present
AT&T Mobility 2012 - Present
AT&T, Inc. October 2008 - December 2011
AT&T, Inc. January 2002 - September 2008
AT&T, Inc February 2001 - December 2001
Rauschert & Rauschert - Attorneys February 2000 - January 2001
Dykema Gossett PLLC February 1999 - January 2000
John J. Lag - Attorney May 1996 - January 1999
Skills
Admitted to the..., Regulatory Affairs, Compliance, Telecommunications, Provisioning, Privacy
Education
Chicago-Kent College of Law, Illinois Institute of Technology 1995 — 1998
Juris Doctor, Antitrust, Business Organizations, Taxation of Business Enterprises, Corporate Finance
Universita' Cattolica (Milan, Italy) 1987 — 1992
Juris Doctor Degree, International Law - European Union Law - Commercial and Corporate Law, 108/110
Kaelorr June 2009 - Present
AT&T Mobility 1997 - Present
Skills
Wireless, Sales Operations, Telecommunications, Customer Retention, Customer Service, Account Management, Mobile Devices, Solution Selling, Managed Services, Microsoft Office, Cellular Communications, Customer Satisfaction, Direct Sales, VoIP, Project Management, Team Management, Hands-on Training, Fitness Training, Customer Experience, Sales Management, Sales Process, Unified Communications, Team Leadership, Management, B2B, Team Building, Strategic Planning
Education
Cincinnati State Technical and Community College
Associates, Business Management, Marketing, Customer Service
AT&T Mobility January 2014 - Present
AT&T Mobility November 2009 - January 2014
Paetec December 2004 - November 2009
Groupware International July 2004 - December 2004
Nextel Communications October 2003 - March 2004
Skills
Routers, Switches, Routing, Technical Support, Troubleshooting, T1, Cisco Technologies, Alcatel, Ethernet, Telecommunications, Networking, GSM, SS7, UMTS, Testing, Wireless
Education
Champlain College 2014 — 2016
Information Technology
Strayer University-Georgia 2013 — 2015
Bachelor's degree, Information Technology
AT&T Mobility February 1997 - Present
Skills
Direct Sales, Sales Management, Sales Operations, Customer Satisfaction, Customer Retention, Customer Service, Sales, Customer Experience, Account Management, Telecommunications, Cold Calling, Wireless, Sales Process, Team Building, Solution Selling
Education
Chicago State University
AT&T Mobility July 2002 - Present
Skills
Telecommunications, Call Center, Customer Service, Long Distance, Vendor Management
Education
University of Louisville 2004 — 2005
MPA
Centre College 1998 — 2002
Bachelor of Arts (B.A.), History
Vermont Chamber of Commerce January 2015 - Present
AT&T Mobility April 2011 - January 2015
RadioShack January 1982 - April 2011
U.S. Army 1975 - 1978
Skills
Inventory Management, Retail, Merchandising, Sales Management, Loss Prevention, Customer Experience, Store Management, Inventory Control, Team Building, Sales, Marketing Strategy, Selling, Direct Sales, Customer Retention, Customer Satisfaction, Income Statement, Sales Operations, Marketing, Profit, Retail Sales, Hiring, P&L Management, Forecasting, Visual Merchandising, Pricing, Multi-unit, Driving Results, Employee Training, Store Operations, Training, Planograms, Team Leadership, P
Education
Champlain College 1979 — 1981
Associate of Science (A.S.), Business
Champlain Valley Union HS
AT&T Mobility June 2011 - Present
AT&T Mobility July 2008 - June 2011
AT&T Mobility April 2006 - June 2008
AT&T Mobility June 2005 - April 2006
ADP December 2003 - June 2005
ADP September 2002 - December 2003
Trammell Crow Company January 2001 - August 2002
Trammell Crow Company February 1999 - December 2000
Skills
Forecasting, Account Reconciliation, Financial Analysis, General Ledger, Variance Analysis
Education
Christian Brothers University 1996 — 1999
Bachelors of Science, Accounting
AT&T Mobility January 2010 - Present
Lowe's Home Improvement March 2005 - November 2009
May Department Stores April 1995 - November 2004
Skills
Retail, Customer Service, Sales, Leadership, Management, Training, Sales Management, Team Building, Merchandising, Customer Satisfaction, Store Management, Strategic Planning, Inventory Management, Microsoft Office, Visual Merchandising, Microsoft Word, Human Resources, Negotiation, Inventory Control, Outlook, Microsoft Excel, Cross-functional Team..., E-commerce, PowerPoint, HTML, HTML5, CSS, Front-end Development, Cellular Communications, Cash Management, Javascript, Web Development, Git, Sales Operations, Customer Experience, Account Management, Telecommunications, Direct Sales, Customer Retention, Team Leadership
Education
Udacity 2014 — 2015
Nanodegree, Front-End Web Developer
Chemeketa Community College 2005 — 2006
Associates Degree - General Studies, Transfer
Western Oregon University 1991 — 1993
Computer Science
AT&T Mobility November 2007 - January 2009
Verizon Wireless June 2003 - May 2007
Education
Christopher Newport University 1999 — 2001
None, Psychology, Leadership
Residential Sales Consultant, City of Burlington (Burlington Telecom) June 2012 - Present
AT&T Mobility October 2009 - June 2012
Verizon Wireless August 2008 - May 2009
Unicel December 2002 - May 2009
EPS Inc. February 2002 - December 2002
Rural Cellular Corporation dba CellularOne October 1998 - December 2001
Capital Pizza Huts October 1993 - February 1999
Skills
Mobile Devices, Customer Retention, Customer Satisfaction, Selling Skills, Account Management, Sales Management, Sales, Retail, Customer Service, Networking, Business Development, Team Management, Team Building, Temporary Placement, New Business Development, Inventory Management, Business Analysis, Management, Marketing, Leadership, Solution Selling
Education
Champlain College 2015 — 2016
Bachelor of Science (BS) in Integrated Studies, Accounting
Champlain College 2015 — 2015
Certificate in Project Management – Business
Champlain College 1993 — 1996
Associate's, Accounting
AT&T Mobility September 1999 - Present
U.S. Air Force June 1989 - Present
Education
Central Washington University 1994 — 1998
BS, Accounting
Symantec February 2013 - Present
Olympic Fitness Club September 2012 - Present
Olalla Recovery Centers June 2011 - June 2012
AT&T Mobility January 1992 - December 2009
Skills
Conflict Resolution, Career Development, Conflict Management, Career Counseling, Workshop Facilitation, Leadership Development, Resume Writing, Executive Coaching, Organizational..., Interviews, Workforce Planning, Training, Organizational..., Employee Relations, New Hire Orientations, Succession Planning, Coaching, Performance Management, Training Delivery, Vendor Management, Employee Training, Talent Management, Cross-functional Team..., Personnel Management, Program Management, Leadership, Public Speaking, Customer Service, Management, Strategic Planning
Education
Central Washington University 1990 — 1994
Bachelor of Arts (B.A.), Counseling Psychology
South Kitsap High School 1986 — 1989
AT&T Mobility Sr. Technical DirectorAT&T2001 - Present
Skills
Telecommunications, Wireless, Integration, Vendor Management, SDLC
Education
Chaitanya Bharathi Institute Of Technology 1982 — 1986
Bachelor's degree, Engineering
AT&T Mobility September 2006 - Present
Home Depot December 2003 - November 2006
Education
Chaffey College 2003 — 2003
Human resources
Chaffey Community College
degree, Human Resources
Gendarme Institute
San Bernardino Valley College
degree, Human Resources
Dailydappr.com August 2014 - Present
AT&T Mobility July 2006 - Present
at&t July 2006 - Present
Skills
Sales, Customer Service, Team Leadership, Social Networking, Strategic Partnerships, Microsoft Office, Microsoft Excel, Direct Sales, Business Development, Marketing, Negotiation, Online Marketing, Sales Management, Social Media
Education
Cerritos College
business econ
San Joaquin Delta College
general education
Santa Monica College
AA, business econ
Thomas-Chambers Company, Inc. June 2011 - Present
Thomas-Adams Residential Care Facility August 2010 - Present
AT&T Mobility December 2003 - July 2010
Skills
Fundraising, Program Management, Customer Service, Non-profits, Entrepreneurship, Contract Negotiation, Team Building, Leadership Development, Nonprofits, Marketing, Microsoft Office, PowerPoint, Event Planning, Microsoft Excel, Leadership, Public Speaking, Real Estate, Management, Sales, Social Media Marketing, Training, Account Management, Selling
Education
Chabot College 2011 — 2011
Real Estate, 4.0
Merritt College 2010 — 2010
Real Estate, 4.0
Morris Brown College 1997 — 2001
Business, Marketing
Grambling State University 1994 — 1996
Accounting
Skyline Senior High School 1991 — 1994
High School Diploma
AT&T Mobility 2005 - Present
Glotel 2003 - 2005
T Mobile 1996 - 2003
Skills
Telecommunications, Wireless, GSM, UMTS, LTE, Mobile Devices, VoIP, 3G, Cellular Communications, CDMA, 4G, Call Center, Cross-functional Team..., WiMAX, Computer Network..., Project Management
Education
Chapman University 1993 — 1996
Bachelor of Science (BS), Electrical, Electronic and Communications Engineering Technology/Technician
Boeing January 2013 - Present
GM Nameplate May 2011 - December 2012
Providence & Cardiac Science October 2009 - December 2010
Starbucks August 2004 - May 2007
AT&T Mobility May 1999 - July 2004
Skills
Employee Benefits
Education
Central Washington University
Bachelor of Science (BS), Business Administration and Management, General
Caviness Land Development April 2011 - Present
AT&T Mobility April 2002 - April 2011
US Army November 1985 - January 1990
Skills
Contract Negotiation, Marketing, Team Building, Customer Service, Sales, Selling, Customer Retention, Sellers, Customer Satisfaction, Account Management, Relocation, Team Leadership
Education
Pfeiffer University 1998 — 1999
MSOM, Organizational Management
Chapman University
Bachelor of Science (BS), Social Sciences
AT&T Mobility July 2004 - Present
Skills
Computer Network..., Telecommunications, Wireless, VoIP, MPLS
Education
Central Washington University 1990 — 1992
Bachelor of Arts (B.A.), Graphic Design
Shoreline Community College 1987 — 1989
Associate of Arts (A.A.)
AT&T Mobility October 2005 - April 2012
Radio Shack October 2005 - May 2007
Skills
Telecommunication..., Microsoft Office, Sales, Customer Service, Customer Experience, Close Attention to..., Merchandising
Education
Chabot College
Associate of Arts (A.A.)
AT&T Mobility October 2008 - Present
Guardian Pharmacy 2007 - 2008
Babies R' Us June 2003 - November 2007
Skills
Strong organizational..., Excellent communication..., Energetic work attitude, Proficient with..., Fast learner with a..., Financial reporting
Education
Chattahoochee Technical College 2003 — 2008
Associate's degree, Cinematography and Film/Video Production
Battle & Sons funeral home 2010 - Present
AT&T Mobility April 2008 - May 2010
Skills
Microsoft Word, Microsoft Excel, Customer Service, Inventory Management, Retail
Education
Cincinnati College of Mortuary Science 2011 — 2012
AAA Washington January 2011 - Present
AT&T Mobility June 2007 - October 2007
Washington Mutual Bank April 2002 - July 2006
Skills
Customer Satisfaction, Microsoft Office, Call Center
Education
Cincinnati State Technical and Community College
Edmonds Community College
Lamar's Home Improvement February 2011 - Present
Elite Restoration & Construction, LLC 2009 - 2011
AT&T Mobility February 2007 - August 2010
Att wireless January 2007 - January 2010
Appliance depot January 2004 - January 2006
Dynamic servies tech January 1997 - January 2004
Kendall Toyota January 1988 - January 1990
Skills
Carpet,Tile, Wood..., Painting, Toilet..., Appliance Installation..., Stripping, Wax floors, Software Installation, Plumbing
Education
Miami Dade College 1989 — 1989
Certified, Criminal Justice and Corrections
Miami Jackson Sen High 1981 — 1983
Diploma, Business/Managerial Economics
Cheonggang Academy
H.S. Diploma
AT&T Mobility June 2008 - Present
Skills
Wireless, Call Centers, Direct Sales, VoIP, Team Leadership, Unified Communications, Mobile Devices, GSM, Telecommunications, Troubleshooting, Sales Operations, Solution Selling, Managed Services, IP
Education
Chattahoochee Technical College
Associate's Degree, Culinary Arts/Chef Training
Floyd College
Associate's Degree, Information Technology
Atlanta College of Arts
Bachelor's Degree, Commercial and Advertising Art
ACTIVELY SEEKING EMPLOYMENT! June 2013 - Present
Sacred Heart Health System 2012 - 2013
AT&T Mobility November 2010 - June 2012
Education
Charter Oak State College
Associate of Science (A.S.)
AT&T November 2008 - Present
AT&T Mobility November 2008 - Present
Skills
Direct Sales, Solution Selling, Managed Services, Account Management, Sales Process, Sales Operations, Sales, Wireless, Selling, Unified Communications, Customer Retention, VoIP, Customer Satisfaction, B2B
Education
Cincinnati State Technical and Community College 2013 — 2016
Business management
Miami University
Some Coursework, Business