AT&T Mobility
Industry: Mobile telecommunication company
DescriptionAT&T Mobility LLC, also known as AT&T Wireless, marketed as simply AT&T, is a wholly owned subsidiary of AT&T Inc. that provides wireless services to 138.8 million subscribers in the United States including Puerto Rico and the U.S. Virgin Islands. Headquarters: Atlanta, Georgia, United States Number of locations: 5,000 retail stores; 2,900 owned; 2,100 authorized Number of employees: 75,000 (2015) Revenue: 73 billion USD (2016) Subsidiaries: Alltel, AT&T Mexico, Leap Wireless, Parent organizations: AT&T, AT&T Communications
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14,116 AT&T Mobility employees in database. Find out everything there's to know about AT&T Mobility employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
AT&T Mobility Employees
AT&T Partner Exchange - Service Delivery April 2015 - Present
AT&T Mobility June 2014 - April 2015
AT&T Mobility November 2011 - June 2014
AT&T Internet Services October 2007 - October 2011
AT&T Internet Services December 2006 - October 2007
Skills
CCNA, Six Sigma, Spanish, Analysis, Data Analysis, PMP, Access, Integration, Forecasting, Financial Analysis, Program Management, Strategy, MS Project, Service Delivery, Project Management
Education
Collin County Community College 2009 — 2013
AA in Business, Finance
Richardson isd August 2013 - Present
T-Mobile Limited Amtel LLC February 2012 - December 2012
AT&T Mobility October 2009 - August 2010
Sprint Nextel June 2008 - February 2009
Fry's Electronics October 2007 - June 2008
Skills
Bilingual-Spanish, Customer Service, Counseling, PowerPoint, Word, Outlook, Microsoft Office, Time Management, Excel, Fundraising, Spanish, Inventory Management, Customer Satisfaction, Social Networking, Social Media, Billing, Writing, Public Speaking, Customer Relations, Research, Retail, Telephone Skills, Teamwork, Problem Solving, Access, Data Entry, Teaching, Adobe Creative Suite, Microsoft Word, Invoicing, Leadership Development, Event Planning, Staff Development, Tutoring, Community Outreach, Curriculum Design, Curriculum Development, Team Building, Educational Technology, English, Sales, Classroom, Elementary Education, ESL, Technology Integration, Classroom Management, Lesson Planning, ELL, Leadership, Management
Education
University of North Texas 2010 — 2013
Bachelors of Science, Bilingual Education
Collin County Community College 2007 — 2010
liberal arts, education
ATT Mobility March 2013 - Present
AT&T April 2011 - March 2013
AT&T June 2006 - April 2011
Skills
Process Improvement, Project Planning, 4G, PowerPoint, Six Sigma, MS Project, Telecommunications, Engineering, Technical Leadership, Product Lifecycle..., Engineering Management, Product Management, Program Management, Product Development, Quality Assurance, Project Management, Management, Vendor Management, Cross-functional Team..., Wireless, Team Leadership
Education
Colorado Technical University 2009 — 2011
Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services
Florida Atlantic University 2001 — 2003
BScME, Mechanical Engineering
Starbucks July 2015 - Present
Kaiser Permanente March 2014 - Present
JetBlue Airways October 2007 - January 2015
AT&T Mobility March 2007 - October 2007
The Finish Line September 2006 - March 2007
State of Colorado August 2006 - October 2006
Vectra Bank Colorado August 2006 - September 2006
jcpenney October 2004 - September 2006
Target August 2005 - December 2005
Lowe's Home Improvement May 2005 - August 2005
Skills
Flights, Aviation, Airlines, Airports, Flight Planning, Sabre, Risk Assessment, Team Leadership, Flight Safety, Aviation Security, Airline Management, Multi Tasking, Retail, Cash Handling Experience, Customer Service, Social Media, Social Networking, PowerPoint, Microsoft Word, Microsoft Office, Outlook, Youth Ministry, Typing, Leadership, Sales, Microsoft Excel, Public Speaking, Training, Management, Team Building, Research
Education
Colorado State University-Pueblo 2000 — 2005
Political Science and Government
Central High School 1996 — 2000
Diploma, Regular/General High School/Secondary Diploma Program
Credit Union July 2014 - June 2015
PNC November 2013 - July 2014
PNC July 2013 - November 2013
AT&T Mobility September 2009 - February 2013
Skills
Banking, Sales, Customer Service, Retail Banking, Customer Retention, Cash Management, Customer Experience, Microsoft Office, Team Leadership, Microsoft Word, Financial Services, Cross Selling, Microsoft Excel, Direct Sales, Credit
Education
College of Southern Maryland
Associate of Arts (AA)
University of Maryland University College
Communications
AT&T Mobility December 2011 - Present
E.T.V. Trucking June 1996 - July 2000
W.G. Block May 1995 - June 1996
Skills
Communication, Sales, Construction, Office Operations, Team Leadership, Managerial, Truck Driving, Dump Truck, Concrete Paving, Laborers, Call Center, Correctional
Education
College of Southern Idaho 2009 — 2011
Associate of Science (A.S.), Drafting Survey
Baylor of McKinney June 2014 - August 2014
Dallas Diagnosic Association September 2012 - April 2014
Cornerstone Automation Systems Inc. May 2011 - July 2012
Macy's November 2010 - June 2011
AT&T Mobility June 2007 - October 2010
Inzura Settlement Services February 2006 - June 2007
Skills
Six Sigma, Human Resources, Office Management, Project Management, Salesforce.com, Social Media, Contract Management, Customer Service, Microsoft Office, Sales, Spreadsheets, File Management, Engineering, Fax, New Business Development, Data Entry, Office Equipment, Negotiation, Office Administration, Management, B2B, Microsoft Excel, Team Leadership, Sales Process, Sales Management, Manufacturing, Cold Calling, Lean Manufacturing, Team Building, System Administration, Sales Operations, Technical Support, Troubleshooting, Solution Selling, Operations Management, Process Improvement, Event Planning, Project Planning, Microsoft Word, Training, Business Strategy, Contract Negotiation, QuickBooks, Research, Process Scheduler, Quality Assurance, Account Management, Calendars, Purchasing, Marketing
Education
Collin County Community College 2009 — 2012
McKinney High School 2000 — 2004
High School Diploma
Nerium International March 2014 - Present
AT&T Mobility December 2010 - May 2014
Omnitrition International May 2013 - April 2014
The Sheridan Press February 2004 - December 2010
Skills
Social Media Marketing, Sales Management, Marketing, Direct Sales, Social Networking, Customer Service, Team Building, Social Media, Sales, Retail, Coaching, Training
Education
Colorado State University 1987 — 1993
Bachelor of Arts (BA), Technical Journalism
Longmont high school 1984 — 1987
Verizon September 2014 - Present
Verizon September 2014 - Present
Wyndham Vacation Ownership February 2014 - July 2014
AT&T Mobility January 2008 - February 2014
Social Security Administration May 2007 - August 2007
Walt Disney World May 2006 - August 2006
Skills
Sales, Customer Service, Retail, Wireless, Telecommunications, Customer Retention, Customer Experience, Call Centers, Direct Sales, Customer Satisfaction, Cellular Communications, Mobile Devices, Sales Operations, Solution Selling, Account Management, Cold Calling, Sales Process, VoIP, Managed Services, Sales Management, Management
Education
Colorado Technical University 2012 — 2014
Master of Business Administration (M.B.A.), Project Management
Colorado Technical University 2010 — 2012
Bachelor of Business Administration (BBA), Human Resources Management and Services, 3.26
Baton Rouge Communication College 2007 — 2008
Associates of Science, Business
AT&T Mobility May 2011 - March 2012
University of Texas at Dallas August 2010 - May 2011
AT&T Mobility May 2010 - August 2010
Skills
Customer Service, Sales, Sales Management, PowerPoint, Social Media, Microsoft Word
Education
The University of Texas at Dallas 2008 — 2011
Bachelor of Science, Finance, General
Collin County Community College 2008 — 2010
AT&T February 2014 - Present
AT&T Mobility June 2004 - May 2015
Skills
Telecommunications, Sales, Problem Solving, Business Analysis, Management Consulting, Account Management, Solution Selling, B2B, Management, Sales Management, Customer Retention, Call Centers, Customer Satisfaction, Sales Operations, Direct Sales, Managed Services, Wireless
Education
Univerity of the Southwest 1997 — 2001
Bachelor's degree, Business Administration and Management, General
Colorado Northwestern Community College 1995 — 1997
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
AT&T Mobility August 2008 - Present
Crown Castle International 2007 - 2008
Fortune Wireless, Inc. 2006 - 2007
Bechtel 2004 - 2006
American Tower 1999 - 2005
Skills
Six Sigma Green Belt...
Education
Colorado State University 1995 — 1997
Harper Community College 1993 — 1995
Sound and Shadow Media January 2010 - Present
AT&T Mobility January 2010 - November 2012
FAA October 2008 - October 2009
Skills
Videographer, Video Editing, Networking, Sales, Script-writing, Photographic Lighting, Lighting, Commercial Directing, Television Directing, Multi-camera Directing, Television Producing, Film Actor
Education
College of the Ozarks 1999 — 2004
Bachelor of Arts (B.A.), Electronic Media Production
MarketSource Inc. June 2012 - Present
Comcast November 2011 - June 2012
U.S. Cellular November 2007 - August 2011
AT&T Mobility June 2003 - July 2007
Skills
Sales, Training, Strategy, Retail, Wireless, Troubleshooting, Customer Retention, Sales Operations, Customer Satisfaction, Account Management, Direct Sales, Cold Calling, Sales Management, Telecommunications, Customer Experience, Customer Service, Call Centers, Process Scheduler, Team Building, Sales Process, B2B, Salesforce.com, Selling
Education
College of the Siskiyous 1996 — 1998
Associate Degree, Business Management
Proviso West High School 1992 — 1996
Diploma, Business
Keller Williams Classic Realty Northwest October 2014 - Present
K. Hovnanian Homes June 2012 - August 2014
AT&T May 2008 - December 2011
AT&T Mobility June 2008 - December 2010
Skills
Direct Sales, Sales, Customer Satisfaction, Sales Management, Account Management, Selling, Sales Operations, Cold Calling, Telecommunications, Customer Retention, Sales Process, Customer Service, Contract Negotiation, Call Centers, Team Building, Leadership
Education
College of Southern Nevada 1998 — 2000
Associates in General Studies
VeriCour January 2011 - Present
AT&T Mobility January 2011 - December 2011
AT&T Mobility August 2007 - December 2010
AT&T Mobility October 2004 - August 2007
AT&T Mobility June 2000 - October 2004
AT&T Mobility April 1999 - June 2000
AT&T Mobility March 1998 - April 1999
Skills
Sales Management, Direct Sales, New Business Development, Team Building, Recruiting, Project Management, Sales Process, Training, SharePoint, Salesforce.com, Sales Operations, Call Centers, Talent Acquisition, Strategy, Selling, Customer Satisfaction, Strategic Partnerships, Enterprise Software, SaaS, Contract Negotiation, B2B, Hiring, Management, Customer Retention, Cross-functional Team..., Leadership, Internet Recruiting, Technical Recruiting
Education
Colorado State University 1993 — 1997
Bachelor, Speech Communications
Express Employment Professionals December 2014 - Present
Comcast Business June 2014 - December 2014
Angie's List August 2013 - June 2014
AT&T Mobility July 2010 - August 2013
Skills
Sales Process, Building Relationships, Telephone Skills, Customer Satisfaction, Cold Calling, Team Leadership, Sales, Account Management, Adaptability, Quick Thinker, Overcome Objections, Internet Explorer, Customer Service, Solution Selling, Direct Sales, Gaining Commitment, Listening to customers, Achieve Results, Small Business, Door to Door, Communication, Motivation, Positive Team Player, Technical Support, Microsoft Word, PowerPoint, Staffing Services, Interviews, Recruiting, EEO/AA Compliance, OSHA Instruction, ADA Compliance, Hiring, Employee Orientations, I-9 Compliance, Employee Benefits, Employment Law, Employment Contracts, Employee Engagement, Employment Practices..., Employer Branding, Employee Relations, Labor Relations, Business Administration, Administrative..., Workers Compensation, Employee Evaluation, Documentation, Document Management
Education
Colorado Technical University-Online 2012 — 2015
Bachelor's Degree, Human Resources Management, 3.0
Crawfordsville High School 2004 — 2007
General Diploma, Genral Studies, 3.3
Sungevity August 2013 - Present
Nestlé Waters North America February 2013 - August 2013
AT&T Mobility June 2007 - January 2013
Skills
Key Account Development, Key Account Management, Sales Operations, Direct Sales, Cold Calling, Account Management, Sales Management, Sales Process, B2B, Sales Presentations, Selling, Sales, Forecasting, Pricing, Salesforce.com
Education
Colorado State University-Global Campus
Target January 2015 - Present
DriveTime September 2014 - January 2015
Progressive Insurance May 2013 - August 2014
Baltimore Police Department January 2013 - May 2013
Bank of America June 2012 - May 2013
Best Buy November 2009 - January 2012
Mosaic Sales Solutions May 2011 - October 2011
MSHC Partners June 2010 - August 2010
AT&T Mobility July 2008 - November 2009
Skills
Customer Service, Social Networking, Outlook, Teamwork, Public Speaking, PowerPoint, Microsoft Excel, Social Media Marketing, Cashiering, Time Management, Sales, Retail, Data Entry, Retail Sales, Quotas, Goal Oriented, Microsoft Word, Telephone Skills, Auto Claims, Claims Handling, Claims Investigations, Mobile Devices, Administrative Office..., Facebook
Education
George Mason University 2014 — 2014
Master of Science (M.S.), Computer Forensics
Stevenson University 2011 — 2013
Bachelor of Science (B.S.), Criminal Justice, 3.136
College of Southern Maryland 2008 — 2011
Associate of Arts (A.A.), Criminal Justice, 3.436
Collin County Community College August 2012 - Present
AT&T Mobility November 2001 - February 2009
Skills
team leader & a per...
Education
Southern New Hampshire University 2013 — 2015
BA Communications-Public Relations
Collin County Community College 2012 — 2014
Plano East Senior high School 1987 — 1989
Dimploma
Navicet February 2014 - Present
Supirb Technologies September 2014 - Present
HTC February 2013 - February 2014
HTC September 2011 - February 2013
HTC July 2011 - September 2011
Aerotek June 2010 - June 2011
AT&T Mobility September 2009 - June 2010
WDS Global June 2009 - September 2009
Knowles Real Estate May 2008 - September 2008
Skills
Program Management, Product Management, Management, Product Development, Cross-functional Team..., Vendor Management, Strategy, Telecommunications, Mobile Devices, Project Management, Sales, Leadership, Start-ups, Product Marketing, Process Improvement, CRM, Testing, Technical Recruiting, Marketing, Wireless, Business Analysis, Business Development, Negotiation, Manufacturing, Interviews, Project Planning, Integration, Design for Business..., Training, Operations Management, Change Management, Customer Service, Analysis, Competitive Analysis, Strategic Partnerships, PMP, Quality Assurance, Sales Operations, Mobile Applications, Product Lifecycle..., Business Intelligence, Software Design
Education
Scrum Alliance 2013 — 2013
Certified Scrum Master (CSM), Scrum Project Management
College of the Atlantic 2004 — 2009
Human Ecology, Self-designed curriculum Business, Art, and Psychology
Bellevue College
Pursuing PMP, Project Management
AT&T May 2014 - Present
AT&T Mobility March 2013 - April 2014
Skills
Direct Sales, Telecommunications, Wireless, Customer Retention, Customer Satisfaction, Sales Operations, Customer Service, Team Leadership, Solution Selling, Customer Experience, Sales Management, Account Management
Education
Colorado State University-Global Campus
Bachelor of Arts (B.A.), Business Administration and Management, General
Sophos April 2014 - Present
Intel Security January 2012 - March 2014
McAfee July 2010 - December 2011
AT&T Mobility March 2009 - July 2010
ATT Mobility October 2007 - March 2009
Bear Technologies Corporation 2007 - 2007
TriQuint Semiconductor Inc January 2000 - January 2003
Skills
Account Management, Conflict Management, Sales Presentations, Presentation Development, Slide Preparation, Data Analysis, Channel Optimization, Channel Strategy, Enterprise Software, Channel Partners, Management, Security, Training, Networking, Team Management, Wireless, Forecasting, Go-to-market Strategy, Partner Management, SaaS, Solution Selling, Business Process..., Managed Services, Project Management, Employee Training, Professional Services, Channel Sales, Software Industry, Cloud Computing, Sales Enablement, Information Security, Coaching, Strategic Partnerships, Direct Sales, IPS, DLP, Cloud Security, Pre-sales, Virtualization, Multi-channel Marketing, Endpoint Security
Education
Collin County Community College 2003 — 2006
glencoe 1994 — 1997
Conifer Health Solutions December 2012 - January 2014
PepsiCo 2007 - 2010
AT&T Mobility September 2001 - October 2007
Skills
Proficient in the use..., American Red Cross -..., Training, Sales Operations, Troubleshooting, SharePoint, Quality Assurance
Education
Collin County Community College
Pontiac Northern High School 1981 — 1985
High School Diploma, Business
AT&T August 2014 - Present
New Life Center, Inc. May 2011 - March 2015
AT&T October 2011 - August 2014
AT&T Mobility May 2009 - October 2011
AT&T Mobility May 2009 - October 2009
Skills
Sales Management, Recruitment/Retention, Team Leadership, Leadership Development, Public Speaking, Recruiting, Preaching, Bible teaching, Telecommunications, Human Resources, Talent Management, Customer Service, Negotiation, Onboarding, Sales, Talent Acquisition, Customer Satisfaction, Management, Teamwork, Coaching, Microsoft Office, Customer Experience, Hiring, Interviews, Inventory Management, Applicant Tracking..., Building Relationships, Sourcing, Direct Sales, Team Building, Time Management, Retail, Nonprofits
Education
Colorado State University-Global Campus 2014 — 2016
Master of Science (M.S.), Organizational Leadership
Purdue University 2005 — 2009
Bachelor of Science (B.S.), Management
AT&T July 2013 - Present
AT&T Mobility May 2011 - Present
The Bootlegger Bistro January 2006 - January 2011
Zero Gravity January 2007 - January 2009
Skills
Internal Communications, Sales Management, Customer Service, Sales, Telecommunications, Team Leadership, Customer Retention, Customer Satisfaction, Direct Sales, Management, Marketing, Microsoft Excel, Mobile Devices, Sales Operations, Solution Selling, Wireless, Managed Services
Education
College of Southern Nevada 2007 — 2010
Communications
University of Nevada-Reno 2002 — 2004
education
Verizon Wireless August 2014 - Present
Verizon Wireless December 2012 - August 2014
Apple Retail January 2012 - December 2012
CenturyLink May 2011 - January 2012
AT&T Mobility April 2010 - May 2011
Qwest Communications August 2004 - April 2010
Edge Wireless December 2000 - August 2004
Skills
CRM, Leadership, Team Leadership, Training, Direct Sales, Sales Management, Customer Satisfaction, Telecommunications, Account Management, Sales Operations, Customer Service, Management, Sales, B2B, Customer Experience, Customer Retention, Solution Selling, New Business Development, Retail, Team Building, Key Account Management, Marketing, Development Of Employees, Strategic Partnerships, Microsoft Office, Employee Engagement, Cross-functional Team..., Sales Process, Accounting, Sales Support, Employee Management, Employee Training, Coaching, Change Management, Salesforce.com, Recruiting, Managed Services, Business Development, Cold Calling, Proposal Generation, CompTIA Network+..., Multi-Unit Leadership, Call Centers, Time Management, Sales Presentations, Unified Communications, Training & Development, Process Development, Operations Management, District Management
Education
Colorado State University-Global Campus 2011 — 2014
Bachelor of Science, Information Technology, 3.91
Rigby High School 1989 — 1993
Diploma, general education
Forte Payments March 2011 - Present
AT&T Mobility October 2009 - February 2011
Subway June 2003 - December 2010
Skills
Electronic Payments, Payment Card Processing, Project Management, Mobile Payments, Technical Writing, Solution Implementation, Product Development, Government Auditing, Credit Card Transaction..., Credit Card Terminals, Web Development, New Product..., Production..., Production Improvement, Government..., Banking, Credit Cards, Payments, Microsoft Office, Business Analysis, Valuation, Operational Due..., product, Project Planning, Business Process..., Business Strategy, Team Building, E-commerce
Education
Collin County Community College 2013 — 2013
Project Management
Walmart May 2010 - April 2014
AT&T Mobility September 2006 - May 2008
Infinite Office Solutions 2005 - 2006
Specialized Legal Services 2002 - 2004
NowDocs 2001 - 2002
kinko's 2000 - 2001
Document Services Unlimited 1998 - 2000
Skills
Surveillance, Customer Service, Sales, Asset Protection, Loss Prevention, Customer Satisfaction, Management, New Business Development, Microsoft Excel, Investigation, Project Management, Project Planning, Technical Support, Social Media, Negotiation, Sales Management, Retail, Technology, Maintaining Strong..., Subpoenas, Court Appearances, Legal Documents, Records Retention..., Process Serving, Knife Skills, Food Safety, Food & Beverage, Culinary Skills
Education
Le Cordon Bleu College of Culinary Arts - Nevada 2015 — 2016
Associates of Occupational Science in Culinary Arts, Culinary Arts and Related Services
College of Southern Nevada 2009 — 2011
Film
AT&T September 2013 - Present
AT&T January 2012 - August 2013
AT&T Mobility July 2010 - January 2012
Conestellation Home Builder July 2007 - January 2010
US Army May 2000 - September 2003
Skills
Unix, SQL, Oracle SQL, Agile Methodologies, Business Analysis, ITIL, Networking, Linux, Windows Server, Technical Support, Network Administration, Databases, Solaris, Shell Scripting, Integration, Requirements Analysis, Security, Software Development, Software Project..., System Administration, Troubleshooting, Oracle, Telecommunications, Microsoft SQL Server, VMware ESX, Wireless Networking, Vendor Management, Software Documentation, VMware, DNS, Perl, SharePoint, Disaster Recovery, Windows XP, TCP/IP, Java, Unix Shell Scripting, Apache, Network Security, Windows 7, Computer Hardware, Virtualization, XML
Education
Colorado Technical University 2015 — 2018
Doctorate, Computer Science - Big Data Analytics
Keller Graduate School of Management of DeVry University 2010 — 2012
Masters Degree, Information Systems Management
ITT Technical Institute 2005 — 2009
Bachelor of Science, Comupter Science
BlackBerry January 2015 - Present
BlackBerry March 2012 - January 2015
BlackBerry February 2009 - March 2012
BlackBerry July 2006 - February 2009
Sprint Nextel December 2001 - June 2006
Yoh IT February 2001 - December 2001
AT&T Mobility June 2000 - February 2001
Levenson & Hill 1992 - 1997
Skills
Public Speaking, Sales Management, Direct Sales, Marketing Strategy, Federal Government Sales, enterprise sales, Wireless Services, Mobile Technology, Blackberry, Channel Management, Entrepreneurship, Personal Training, Wellness Coaching, Team Motivator, motivational speaking, Communication Consulting, Motivational Speaking, Wireless, Channel Partners, Sales, Selling, Management, Unified Communications, Start-ups, Team Leadership, Solution Selling, Sales Operations, Contract Negotiation, Strategy, Strategic Partnerships, Marketing, Telecommunications, SaaS, Mobile Devices, Complex Sales, Networking, Enterprise Software, Training, Competitive Analysis, Cold Calling, Salesforce.com, Team Management, Business Planning, Sales Process, Account Management, Customer Retention, Security, Go-to-market Strategy, B2B, Cloud Computing
Education
Colorado State University 1997 — 2000
BA, Speech Communications
Texas Christian University 1994 — 1996
AT&T Mobility January 2012 - Present
Sierra Wireless November 2004 - January 2012
Grubb & EllisBRE Commercial 2003 - 2004
Clorox 2003 - 2003
Kaiser Permanente 2001 - 2003
Xpedite 2000 - 2001
Skills
Telecommunications, Software Documentation, Mobile Devices, Troubleshooting, SharePoint, Visio, Project Management, Cross-functional Team..., Vendor Management, Wireless, Team Leadership, Windows, Process Improvement, Hardware, Active Directory, Call Center, MS Project, Lotus Notes, Microsoft Office, Technical Support, M2M, Call Centers, SaaS, Integration, Networking, Mobile Technology, Product Management, Security, VoIP, Salesforce.com, Wireless Networking, Cisco Technologies, CDMA, Cellular Communications, Testing, 4G, Data Center, LTE, EVDO
Education
Colorado Technical University-Online 2013 — 2018
Bachelor’s Degree, Psychology, 3.97
Diablo Valley College 2004 — 2009
Administration of Justice
Zappos Family of Companies March 2015 - Present
Zappos Family of Companies February 2014 - April 2015
Zappos Family of Companies April 2014 - March 2015
Zappos Family of Companies July 2014 - October 2014
Zappos Family of Companies September 2013 - April 2014
Zappos Family of Companies March 2013 - September 2013
Zappos Family of Companies August 2012 - March 2013
Expedia November 2011 - July 2012
AT&T Mobility December 2006 - November 2011
Party City September 2005 - December 2006
Skills
Customer Service, Quality Assurance, Soft Skills, Sales, Call Cen, Coaching, Training, Leadership, Employee Training, Microsoft Excel, Customer Support, Management, Articulate Storyline, Java, Github, Microsoft Visual Basic..., Retail, Social Media, Social Networking, Customer Experience, PowerPoint, Marketing, Facebook, Outlook, POS, Microsoft Word, Photoshop, Merchandising, Call Centers, Time Management, Customer Satisfaction, Inventory Management, Spring MVC, Customer, Microsoft Office, Team Building, E-commerce, Retail Sales
Education
College of Southern Nevada
Associate of Arts (A.A.)
AT&T Mobility October 2012 - Present
AT&T Mobility 2006 - 2013
AT&T Mobility 2003 - 2006
AT&T Mobility 2000 - 2003
Stanislaus County Emergency Dispatch 1997 - 1999
Skills
Management, Customer Experience, Cross-functional Team..., Domestic and..., Call Centers, Trusted Advisor, Customer Service, Customer Satisfaction, Performance Tracking..., Collaborative Leadership, Telecommunications, Wireless, Finance, Project Finance, Troubleshooting
Education
Colorado Technical University 2008 — 2013
Associates, Business Administration and Management, General
Colorado Technical University
Bachelor of Business Administration (BBA), Business Administration and Management, General
AT&T Mobility July 2013 - Present
Skills
Process Scheduler, Employee Relations, Performance Management, HR Policies, Applicant Tracking..., Management, Deferred Compensation, Onboarding, Workforce Planning, Talent Management, Labor Relations, Temporary Placement, Succession Planning, College Recruiting, Talent Acquisition, Telecommunications, Human Resources, Wireless, Vendor Management, Leadership, Training, Team Leadership, Recruiting, Process Improvement
Education
Houston Baptist University 1999 — 1999
Colorado State University-Global Campus
Master's degree
University of Houston
Bachelor of Science (BS)
Workforce Staffing September 2015 - Present
Innotrac July 2013 - February 2015
AT&T Mobility July 2009 - October 2011
Skills
Project Management, Microsoft Excel, Microsoft Office, Call Centers, Project Planning, Six Sigma, Lean Manufacturing, Lean Six Sigma, TCP/IP, LAN, WLAN, Cisco VPN, Troubleshooting, Electronics, Physics, Differential Equations, Partial Differential..., Statistics, Customer Service, Matlab, Sales, Team Leadership, Customer Satisfaction, Engineering, Strategic Planning, Leadership, PowerPoint, SolidWorks, Manufacturing
Education
Colorado State University-Pueblo 2012 — 2013
Master of Science (M.S.), Engineering
Colorado State University-Pueblo 2002 — 2008
Bachelor of Science (B.S.), Industrial Engineering
DIRECTV July 2007 - Present
AT&T Mobility June 2001 - September 2006
Applied Card Systems December 1999 - June 2001
Skills
CDL Licensed, Interviewing, Web Design, Microsoft Office, Accounting, Project Management, Human Resources, Interviews, Leadership, Call Centers, Customer Service, Coaching, Team Management, Management, Team Leadership, Customer Satisfaction, Customer Experience, Performance Management, Team Building, Process Improvement, Customer Retention
Education
Colorado Technical University 2008 — 2010
Bachelor of Science, Business Administration concentration Information Technology
Ashland Community and Technical College 2007 — 2007
CDL, Commercial Driver Training
Southern West Virginia Community and Technical College 1994 — 1997
Associate of Applied Science, Business Management
Southern West Virginia Community and Technical College 1994 — 1997
Associate of Applied Science, Accounting
SolarCity April 2015 - Present
Josh Cordner Photography July 2005 - Present
AT&T Mobility July 2012 - September 2014
Mybullfrog.com - Verizon Wireless Premium Retailer May 2010 - July 2012
Michaels September 2008 - May 2010
Skills
Digital Photography, Photo Editing, Photography, Creative Solutions, Fine Art, Photos, Portrait Photography, Wedding Photography, Mac, Web Design, Image Manipulation, Portraits, Adobe Creative Suite, Photoshop, Event Photography, Image Editing, Training
Education
College of Southern Nevada 2008 — 2010
Photography, Sociology
Shadow Ridge 2004 — 2008
Advanced Diploma, Fine/Studio Arts, General
AT&T Mobility February 2014 - Present
CalvinKelleyMusic June 1992 - Present
OG Organo Gold Healthy Beverages July 2012 - Present
AT&T September 2011 - February 2014
AT&T December 2008 - September 2011
AT&T August 2007 - December 2008
BellSouth November 1999 - August 2007
Skills
Telecommunications, VoIP, Program Management, Managed Services, Call Center, Computer Network..., Training, Project Management, Troubleshooting, Network Design, Management, Wireless, WAN, Leadership, Integration, Budgets, System Deployment, Vendor Management, Mobile Devices, Process Improvement, Ethernet, DSL, Networking, Customer Service, IP, Cross-functional Team..., Call Centers, Telephony
Education
Colorado Technical University 2009 — 2010
EMBA, Management
Colorado Technical University 2005 — 2007
BS, Management
Georgia Southern University 1992 — 1995
Music Education
AT&T Mobility January 2013 - Present
AT&T Mobility June 2011 - November 2012
AT&T March 2009 - June 2011
AT&T 2005 - 2009
Skills
Telecommunications, Online Advertising, Analysis, Account Management, Marketing Strategy, Advertising, Sales Process, Integrated Marketing, Salesforce.com, Training, Call Centers, Call Center, Sales Operations, Mobile Advertising, Solution Selling, Negotiation, Talent Management, Sales Management, New Business Development, Direct Sales, Customer Retention, Human Resources, Advertising Sales, Vendor Management, Digital Marketing, Mobile Devices, Leadership, Sales, Strategic Partnerships
Education
Colorado Technical University 2006 — 2007
Masters of Science, Project Management
Clayton State University 2001 — 2004
Bachelors, Information Technology
Morris Brown College 2000 — 2001
Butler
Morpho N.A. (Safran) March 2015 - Present
US Navy Reserve June 2012 - Present
AT&T Mobility September 2012 - March 2015
Navy Central Command (NAVCENT) February 2014 - February 2015
AT&T August 2011 - August 2012
AT&T August 2010 - August 2011
AT&T June 2009 - August 2009
US Navy 2003 - 2008
Skills
Business Development, Project Planning, Product Marketing, Leadership Development, Nuclear, Program Management, Cross-functional Team..., Project Management, Product Management, Process Improvement, Telecommunications, Wireless
Education
University of Washington, Michael G. Foster School of Business 2008 — 2010
MBA
Copenhagen Business School 2009 — 2009
Colorado State University 1999 — 2003
BS, Mechanical Engineering
Naval War College 2014 — 2015
JPME Phase 1
AT&T June 2014 - Present
AT&T April 2009 - June 2014
AT&T Mobility February 2007 - April 2009
AT&T Mobility March 2005 - March 2007
Skills
Call Centers, Telecommunications, Customer Experience, Vendor Management, Avaya, Team Leadership, Managed Services, VoIP, Customer Satisfaction, Customer Retention, Process Improvement, Troubleshooting, Training, Software Documentation, IP, Program Management, Training Delivery, Project Management, Visio, Technical Training, Project Planning, Management, Coaching, Networking, Leadership, Wireless, Team Building, Cross-functional Team..., Customer Service, Technical Support, Mobile Devices
Education
Colorado Technical University-Online 2013 — 2016
Bachelor of Science in Business Administration, Information Technology
Papa Juan XXIII High School 1988 — 1992
High School Diploma, Business, Management, Marketing, and Related Support Services
AT&T Mobility RegentChamber of Commerce2008 - 2010
Skills
Wireless, Cellular Communications, Telecommunications, Mobile Devices, LTE, GSM, Vendor Management, UMTS, WiMAX, 4G, GPRS, CDMA, 3G, SS7, Customer Experience, Team Leadership, Leadership, Cross-functional Team...
Education
Colorado Technical University 2012 — 2013
Master of Business Administration (MBA), Project Management
Lynn University
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
AT&T Mobility May 2012 - Present
Twisted Pelican Bar & Grill May 2011 - May 2012
BJ's Restaurants, Inc. November 2005 - April 2011
Skills
Computer Science, Microsoft Excel, Microsoft Word, C++, Visual C++, Cisco Technologies, Cisco Routers, Restaurants, Management, Organization, Microsoft Office, Customer Satisfaction, Team Leadership, Customer Service, Inventory Management, Leadership, Social Networking, Time Management, Sales, Teamwork, Team Building, PowerPoint, Hospitality, Marketing, Outlook, Analysis, Networking, Data Analysis, Human Resources, Telecommunications, Windows, Facebook, Food, Restaurant Management, Food, Food Service, Employee Relations
Education
Collin County Community College 2001 — 2003
Computer Science
WorldVentures February 2015 - Present
AT&T August 2014 - January 2015
Wingspan Portfolio Advisors May 2014 - July 2014
Wingspan Portfolio Advisors September 2013 - May 2014
AT&T Mobility August 2011 - September 2013
ATT Mobility September 2008 - August 2011
Skills
Sales Operations, Sales, Customer Satisfaction, Customer Service, Microsoft Office, Time Management, Call Centers, Management, Inventory Management, Short Sales, Loss Mitigation, Loan Servicing, Training, Hands-on Training, Communication Skills, Close Attention to..., Operations Management, Account Management, Managing Workflow, Real Estate Transactions, Auditing, Internal Audit, Cash Handling Experience, Cash Management, Performance Reporting, Financial Reporting, Inventory Control, Inventory Accuracy, Client Liaison, Motivated self-starter, Professional Phone..., Complaint Management, Competitive, Customer Experience, Loans, Customer Retention, Telecommunications, Wireless, Retail, Sales Process, Cellular Communications, Microsoft Word, PowerPoint, Microsoft Excel, Mobile Devices, Solution Selling, Finance, Data Entry, Financial Services, Analysis
Education
University of Phoenix 2007 — 2010
Associates, Business Finance
Collin County Community College 2006 — 2007
Business Finance
AT&T January 2015 - Present
AT&T Mobility November 2010 - January 2015
AT&T Mobility February 2009 - November 2010
AT&T Mobility March 2006 - February 2009
AT&T Mobility August 2002 - March 2006
StarTek, Inc September 2000 - August 2002
Skills
HTML, JavaScript, Microsoft Office, Crystal Reports, SQL, Data Analysis, Customer Service, Excel, E-commerce, Project Implementation, JIRA, Social Media, Program Management, MS Project, MS Office Suite, project management, Quality Assurance, computer programming, PowerPoint, Documentation, Analysis, User Acceptance Testing, Business Analysis, Team Leadership, Project Planning, Six Sigma, Problem Solving, Quality Center, Process Improvement, Telecommunications, Team Management, Troubleshooting, Social Media Measurement, Social Listening, Radian6, Social Analytics, Facebook, YouTube, Call Center, Customer Experience, Social Media Marketing, Mobile Devices, Wireless, Product Management, Customer Engagement, Windows, Java, Customer Satisfaction, Customer Support, Business Process...
Education
Colorado Technical University 2007 — 2008
Bachelors
Northern Oklahoma College 2000 — 2002
Associates
Knights of Columbus Insurance December 2013 - Present
AT&T Mobility September 2007 - December 2013
Best Buy 2006 - 2007
Skills
Mobile Devices, Wireless, Cellular Communications, Sales, Solution Selling, Customer Satisfaction, Managed Services, Sales Operations, Sales Process, Strategy, Management, Team Leadership, Customer Retention, Direct Sales, Telecommunications, Call Centers, Customer Experience, VoIP, B2B, Cold Calling, Networking, Unified Communications, Account Management, Strategic Partnerships, Customer Service, Life Insurance, Team Building, Term Life Insurance, Retirement Planning, Membership Recruitment, Permanent Life Insurance, Disability Insurance, Long Term Care Insurance, Annuity Sales
Education
Fresno Pacific University 2003 — 2006
Bachelor's degree, Communication and Media Studies
College of the Sequoias 2002 — 2003
Immanuel High School 1999 — 2002
Time Warner Cable Business Class 2013 - Present
Cox Business 2008 - 2013
AT&T Mobility 2007 - 2008
Verizon Wireless 2006 - 2007
Sprint Nextel 2004 - 2006
Cingular Wireless 2001 - 2004
Skills
Sales, Competitive Analysis, Strategic Planning, Coaching, Market Analysis, Training, Recruiting, Telecommunications, Solution Selling, Wireless, Broadband, Direct Sales, Sales Management, SIP Trunking, Call Center
Education
College of Southern Nevada 1999 — 2001
Sanofi 2011 - Present
Flavorocity 2006 - Present
Plannernet 2010 - 2012
BCD Travel May 2010 - July 2010
Crystal Blue Cafe & Lounge October 2008 - September 2009
AT&T Mobility October 2002 - October 2008
RMJM Hillier January 1999 - August 2002
Lucent Technologies 1995 - 1997
C.O.P.E. 1993 - 1996
Computer Output Processors & Engineering 1993 - 1996
Skills
Catering, Event Management, Destination Management, Baking, Meeting Planning, Pharmaceuticals, Event Planning, Corporate Events, Trade Shows, Hospitality, Project Planning, Budgets, Strategic Planning, Contract Negotiation, Hotels, Team Building, Project Management, Customer Service, Account Management, Incentives, Contract Management, Customer Satisfaction, Microsoft Office, Leadership, Coordination, Vendor Management, Microsoft Excel, Program Management, Restaurants, PowerPoint, Logistics, Negotiation, RFP, Microsoft Word, Sustainability, Management, Pharmaceutical Industry, Fundraising, Telecommunications, Training, Sales, Human Resources, Proposal Writing, Public Speaking, Software Documentation, Time Management
Education
Colorado Technical University 2007 — 2010
Some coursework completed, Business Administration
Colorado Technical University 2007 — 2008
A.S., General Studies/Liberal Arts
Gibbs College 1989 — 1990
Business, Certificate Program
SPFHS 1985 — 1989
The Bartech Group (Bartech) May 2013 - Present
ManpowerGroup 2011 - April 2013
iBenefitsPlus.com a Division of LenderLive Network, Inc. 2009 - 2011
BASIS POINT - Pioneered Mortgage Origination as Corporate Benefit for Best Places to Work 2003 - 2009
BENEFITS ADVANTAGE 2003 - 2009
Spherion 1998 - 2003
Sprint 1996 - 1998
AT&T Mobility 1992 - 1996
FOGEL, KEATING & WAGNER, P.C. 1983 - 1992
Skills
Public Speaking, Applicant Tracking..., Recruiting, Strategic Partnerships, Talent Acquisition, Technical Recruiting, Sourcing, Business Development, CRM, Leadership, Team Building, Leadership Development, Direct Sales, Management, Sales Management, Professional Services, Finance, Strategy, Human Resources, Outsourcing, Training, Sales, Talent Management, Employee Relations, Coaching, Networking, Temporary Placement, Contingent Workforce, Change Management, Organizational..., Employee Benefits, Executive Management, Selling, Account Management, Staffing Services, Executive Search, Consulting, Vendor Management, Interviews, Internet Recruiting, Contract Recruitment, Performance Management, Onboarding, Temporary Staffing, Cold Calling, RPO, College Recruiting, Financial Services, Business Strategy, Hiring
Education
Colorado State University 1980 — 1984
Bachelor of Science
Professional Solutions Training
Smoky Hill High School
Titus HVAC a Johnson Controls Company February 2012 - Present
Home Depot March 2010 - December 2012
AT&T Mobility February 2005 - February 2009
My Travel/DFW Tours November 2000 - September 2003
Just For Feet December 1995 - November 2000
Skills
Marketing, Sales, Customer Service, Training, Project Management, Team Building, Pricing, Contract Negotiation, Account Management, Management, Leadership, New Business Development, Strategic Planning, HVAC
Education
Collin County Community College 2010 — 2013
Communications
Western Michigan University 1988 — 1992
Communication and Media Studies
AT&T Mobility December 2013 - December 2014
FCCM, Inc July 2012 - November 2013
RealCom Associates March 2008 - October 2010
T-Mobile Towers March 2008 - September 2010
Verizon Wireless January 2005 - December 2008
WFI January 2005 - December 2008
NSA Wireless May 2004 - December 2004
Qwest Wireless March 2001 - May 2004
Skills
Wireless, Site Acquisition, Cellular Communications, 4G, Program Management, Site Development, Contract Management, Project Planning, Construction, Project Management, Telecommunications, Management, Zoning, Wireless Networking, Contract Negotiation, Leadership, Oracle Applications, PeopleSoft, Online Marketplace, Purchase Orders, Vendor Relationships, Oral & Written..., People Skills, Follow Through, Employee Training, Mentoring, Highly Organized &..., Close Attention to..., Creative Problem Solving, Timely Decision Making, Follow Directions, Handle Multiple..., Superior Work Ethic, Motivated self-starter, Time Management, Adaptability, Quick Study, Grace Under Pressure, Team Leadership, Goal Oriented, Highly responsible, Perseverant, Empathy, Dependable Team Player, Enthusiasm to learn, Positive Attitude, Takes Direction Well, Common Sense, Passion for Helping..., Artistic Vision
Education
Colorado Technical University 2011 — 2013
MSM-PM, Project Management, 4.0 GPA
Colorado Technical University 2010 — 2011
Bachelor, Science in Business Administration, 4.0 GPA
Everett Community College 1995 — 1998
Associates, Graphic Arts
Northglenn High School 1988 — 1991
AT&T May 2013 - July 2015
AT&T Mobility August 2011 - June 2013
AT&T Mobility July 2008 - August 2011
Skills
IP, Microsoft Excel, Wireless, Telecommunications, Troubleshooting, Account Management, Customer Satisfaction, Managed Services, VoIP, Customer Service, Team Building, Sales Management, Team Leadership, Project Management, Call Centers, Management, Project Planning, Customer Experience, Customer Retention, Sales Operations, Strategy
Education
Dallas Baptist University 2009 — 2011
Masters, Business Administration - in progress
Colorado State University 2000 — 2004
Bachelors of Science, Economics, Social Science, Equine Science
Colorado State University
Bachelor of Science (BS), Economics, Social Science, Equine Science
AT&T Mobility April 2011 - Present
Nortel Networks January 2006 - April 2011
Nortel Networks June 2000 - January 2006
Nortel Networks February 1999 - June 2000
Dallas Honda 1994 - 1999
Skills
TCP/IP, Troubleshooting, Project Management, Networking, Microsoft Excel, Power and Grounding, LTE, UMTS, Alcatel, Nortel, Cisco IOS, OSPF, Ethernet, Metro Ethernet, DWDM, SONET, Fiber Optic Networks, Switches, Wireless, SDH, VoIP, IP, Network Engineering, Integration, ATM networks, CCNA, Computer Network..., Network Design, Juniper, LAN-WAN, ATM Networks
Education
Collin County Community College 2010 — 2011
Associates in Business Field of Study, Business and Information Technology
Richland Community College 1991 — 1994
AT&T June 2015 - Present
AT&T March 2014 - Present
AT&T Mobility August 2012 - March 2014
Time Warner Cable August 2007 - August 2012
AT&T Consumer Markets April 2000 - July 2007
Skills
Sales Management, Marketing Strategy, Branding Development, Event Planning, Cold Calling, Media Planning, Sales, Solution Selling, Sales Operations, Marketing, Management, Account Management, Strategic Planning, Public Speaking, Team Building, New Business Development, Strategy, Customer Service, Leadership, Telecommunications, Networking, Team Leadership, Sales Process
Education
Dallas Baptist University 2015 — 2017
Master's of Arts in Leadership, Organizational Leadership, 4.0
Dallas Baptist University 2013 — 2015
Bachelor of Business Administration (B.B.A.), Business/Managerial Economics, 3.0
Collin County Community College 2009 — 2011
Associate of Arts, Business Administration and Management, General, 3.0
Kenwood Academy High School 1993 — 1997
Hitachi Consulting August 2013 - Present
RMG Networks September 2007 - July 2013
Pinnacle Communications August 2006 - September 2007
Asurion 2005 - 2006
AT&T Mobility 2001 - 2005
Digital Generation Systems 1997 - 2001
Skills
Marketing Strategy, Entrepreneurship, New Business Development, Digital Signage, Business Strategy, Business Intelligence, Management, Strategic Partnerships, Marketing, Achieving Results, Social Media Marketing, Management Consulting, Strategic Consulting, Sees the Big Picture, Forward Thinking, Strategic Leadership, Selling, Digital Innovation, Marketing Automation, Motivational Speaking, Courage, Wisdom, Listening Skills, Professional Presence, Business Process..., Social Capital, Risk Management, Systemic Thinking, New Market Growth, Information Architecture, Streamlining Complex..., Digital Influence, Digital Transformation, Digital Services, Persuader, Overcoming Adversity, Digital Trends, Open Innovation, Includer, Digital Business..., Digital Product..., Flexible to Change, Intellectual Capacity..., Tolerance of Ambiguity, Adaptable to Changes, Technology Leadership, Strategy Execution, Innovation Consulting, Boundary Spanning..., Product Design
Education
University of Denver - Daniels College of Business 2012 — 2014
Executive MBA, 3.93
University of Colorado at Denver 1994 — 1996
BA, Individually Structured
Colorado State University 1993 — 1994
Engineering, Philosophy
Park Place Technologies March 2015 - June 2015
AT&T Mobility November 2011 - April 2015
Vivint April 2011 - September 2011
Nike June 2010 - May 2011
Skills
Direct Sales, Sales Operations, Sales Management, Goal Oriented, Telecommunications, Marketing, Sales, Mobile Devices, CRM, Small Business, Sales Process, Product Marketing, Account Management, B2B, Strategy, Merchandising, Strategic Planning, Management, Customer Satisfaction, Customer Service, Networking, Territory Management, Creative Problem Solving, Territory Development, Cloud Applications, Hunter, Leadership Development, Business Analysis, Goal Setting, Goal-driven leader, Long-term Customer..., Client Relations, Client Services, Data Mining, Client Development, Client Presentation, Mobile Applications, GSM, Leadership, Home Automation, Territory Growth, Cold Calling, Social Media Marketing, Business Development, Time Management, Team Leadership
Education
Colorado State University 2008 — 2011
Bachelor of Business Administration (B.S.), Business, Management, Marketing, and Related Support Services
Mount Vernon Nazarene University 2007 — 2008
Business Administration and Management, General
AT&T June 2014 - Present
AT&T Mobility July 2008 - Present
Boys and Girls Clubs of Northwest Alabama January 2010 - September 2010
Bond Botes Skystus Hatcher & Tanner January 2008 - July 2008
Lane Bryant 2004 - 2006
Skills
Wireless, Cellular Communications, Telecommunications, Mobile Devices, Direct Sales, Customer Experience, Customer Retention, Call Centers, VoIP, Customer Satisfaction, Solution Selling, Unified Communications, Sales Operations, Account Management, Sales, Cold Calling, Sales Management, Managed Services, Troubleshooting, Wireless Networking, Customer Service, Team Leadership, Product Management, Retail Sales, Retail, Blackberry, Leadership, Android, Microsoft Office, Marketing, Selling, Mobile Technology, Sales Process, Quotas, Mobile Communications, Management, Inventory Management, Team Building, Training, Microsoft Word, Microsoft Excel, Social Media, Social Networking, Time Management
Education
Colorado Technical University 2009 — 2011
EMBA, Business Administration and Management, General
University of North Alabama 2002 — 2007
Bachelor of Business Administration (BBA), Business Administration and Management, General
AT&T February 2015 - Present
AT&T October 2014 - February 2015
AT&T Mobility January 2014 - September 2014
AT&T December 2007 - January 2014
The Mobile Solution April 2007 - December 2007
Shields Elite Detail January 2005 - April 2007
Simoniz USA, Inc. June 2000 - January 2005
Skills
Wireless, Telecommunications, Cellular Communications, Direct Sales, Customer Experience, Quotas, VoIP, Mobile Devices, LTE, Solution Selling, Sales Process, Sales, Team Building, Customer Retention, Managed Services, Account Management, Cold Calling, Sales Management, Management, Team Leadership, Customer Service
Education
Collin County Community College 2004 — 2006
Associate's degree, Marketing
gravicDesign January 2015 - Present
AT&T Mobility July 2007 - Present
Skills
Sales Operations, Wireless, Sales, Account Management, Telecommunications, Direct Sales, Customer Retention, Customer Experience, Training, HTML, CSS, JavaScript, SQL, Python, PHP, AJAX, Project Management
Education
Udacity 2015 — 2015
Nanodegree, Full Stack Web Development
College of Southern Nevada 2005 — 2007
Free Code Camp
Full Stack Web Development, Computer Software Engineering
Smartsheet July 2015 - Present
StrataCore January 2014 - March 2015
AT&T Enterprise Business Solutions April 2012 - January 2014
AT&T Mobility October 2011 - March 2012
Camp Manitowa February 2011 - September 2011
Skills
Leadership, Cold Calling, Account Management, Salesforce.com, Direct Sales, Social Media, Sales, Sales Presentations, Customer Service, Marketing, B2B, Customer Retention, Management, Training, Sales Process, New Business Development, Telecommunications, Cloud Computing, Enterprise Software
Education
Colorado State University 2013 — 2016
Master of Business Administration (MBA), Computer Information Systems & Marketing
Colorado State University 2005 — 2009
BA, History, Political Science
AT&T Mobility May 2012 - Present
Skills
Telecommunications, Customer Service, Sales, Wireless, Account Management, Microsoft Office, Team Leadership, Solution Selling, Customer Satisfaction, Store Operations, Customer Experience, Mobile Devices, Leadership, Sales Operations, Microsoft Excel, Microsoft Word, Management, PowerPoint, Retail
Education
Colorado State University-Global Campus
Microsoft September 2012 - Present
AT&T Mobility October 2007 - September 2012
Circuit City November 2004 - October 2007
Commonwealth Cooperative Bank August 2003 - April 2004
Melrose Cooperative Bank July 1989 - August 2003
Boston Red Sox April 1992 - June 1996
Skills
Sales Operations, Sales Management, Solution Selling, Sales Process, Sales, Customer Experience, Team Building, Store Management, Customer Satisfaction, Customer Service, Leadership, Direct Sales, Telecommunications, Team Leadership, Wireless, Retail, Management
Education
College of the Holy Cross 1991 — 1995
Bachelor of Arts (B.A.), Economics
Grasshopper Staffing January 2015 - Present
AT&T Mobility November 2012 - June 2014
Tommy G. Productions June 2010 - October 2011
Skills
Social Media Marketing, Social Media, Entertainment, Public Relations, Microsoft Office, Integrated Marketing, New Media, Customer Service, Sponsorship, Brand Management, Press Releases, Strategic Planning, Brand Development, PowerPoint, Photoshop, Blogging, Editing, Copywriting, Microsoft Excel, Marketing Strategy, Team Building, Sales
Education
Colorado State University-Pueblo 2005 — 2010
Bachelor of Science, Mass Communications specializing in Public Relations
Verizon Wireless September 2011 - Present
Verizon Wireless 2010 - 2011
Verizon Wireless September 2007 - 2010
Verizon Wireless 2008 - 2008
Verizon Wireless 2006 - 2007
Verizon Wireless 2004 - 2005
Sackits LLC 2003 - 2004
AT&T Mobility 2001 - 2003
Kforce Inc. 2000 - 2001
USA.NET 1999 - 2000
Skills
Sales Management, Sales, Network Architecture, M2M, Wireless, Telecommunications, Sales Process, Solution Selling, Direct Sales, Cellular Communications, Mobile Devices, Cold Calling, Selling, B2B, LTE, Wireless Broadband, 4G, Marketing, Quotas, Strategy, Sales Operations, Enterprise Software, Channel Partners, Sales Presentations, Leadership, Mobile Technology, Management, Networking, Customer Retention, Unified Communications, Team Leadership, Account Management, Strategic Partnerships, Salesforce.com, Customer Satisfaction, Managed Services
Education
Colorado State University 1993 — 1994
Business Administration and Management, General
Poudre High School 1989 — 1993
Poudre High School
Western Governors University
Business Administration and Management, General
Casa Media Partners January 2015 - Present
Casa Media Partners December 2013 - January 2015
Casa Media Partners April 2013 - November 2013
Your Loan in the Valley 2012 - March 2013
AT&T Mobility September 2006 - May 2010
Circuit City October 2004 - September 2006
Skills
Management, Radio, Sales, Entertainment, Customer Service, Leadership, Sales Management, Microsoft Office, Account Management, Customer Satisfaction, Marketing, Advertising
Education
College of the Sequoias 2010 — 2012
Associate of Arts (AA), Communication and Media Studies
Redwood High School 2000 — 2003
High School, General Education
RealPage, Inc. May 2015 - Present
RealPage, Inc. June 2014 - May 2015
AT&T Mobility April 2009 - April 2014
Verizon Wireless November 2006 - February 2009
Sprint Nextel December 2004 - October 2006
DallasParty.com May 1999 - November 2004
Skills
Sales, Account Management, Revenue Analysis, Customer Satisfaction, Direct Sales, Business Strategy, Microsoft Excel, SaaS, Sales Process, Salesforce.com, Cold Calling, Customer Service, Retail, Training, Customer Experience, Property Management..., Customer Retention, Management, Solution Selling, Sales Management, Marketing Strategy, Sales Presentations, Enterprise Software, Affordable Housing, Microsoft Word, Microsoft Power Point, SQL
Education
University of North Texas 2002 — 2013
Bachelor's degree, Public Affairs and Communication
University of Phoenix 2008 — 2009
Business/Commerce, General
Collin County Community College 1999 — 2002
Business/Commerce, General
Allen High School 1996 — 1999
High School Diploma
Con-way Inc. July 2015 - Present
Schneider National October 2014 - July 2015
AT&T Mobility September 2009 - November 2011
T-Mobile June 2007 - September 2009
The Mobile Solution November 2004 - June 2007
The Athlete's Foot October 2001 - February 2004
Skills
Customer Experience, Wireless, Telecommunications, Direct Sales, Sales, Customer Service, Customer Retention, VoIP, Mobile Devices, GSM, Customer Satisfaction, Cellular Communications, LTE, IP, 3G, Mobile Communications, CDMA, Team Leadership, Mobile Technology, Broadband, 4G, Ethernet, Troubleshooting, Quotas, Wireless Networking, Solution Selling, Product Marketing, Time Management, Management, Inventory Management, Training, Sales Operations, Leadership, Communication, Marketing Strategy, Project Management, Cold Calling
Education
Colorado Technical University 2014 — 2015
Bachelor’s Degree, Business Administration and Management, General
Richard J Daley Community College 2003 — 2007
Associate’s Degree, Business Administration and Management, General
Richard J Daley Community College 2003 — 2007
Certificate in Business Management, Business Administration and Management, General
Amazon April 2015 - Present
Amazon July 2013 - March 2015
National Instruments June 2012 - January 2013
AT&T Mobility August 2007 - September 2008
T-Mobile May 2006 - July 2007
U.K Phones Network June 2005 - March 2006
Skills
Market Research, Analysis, Management, Sales, Public Speaking, Analytics, SQL, Competitive Analysis, Technology, Oracle SQL Developer, Algorithm Design
Education
The University of Texas at Austin - The Red McCombs School of Business 2008 — 2012
Business, Finance
Collin County Community College 2007 — 2008
Air Force Bal Bharti School
Physics, Chemistry and Biology
Hh Gregg Appliances July 2015 - Present
h.h. gregg June 2013 - Present
Hhgregg December 2012 - June 2013
H.H. Gregg August 2010 - December 2012
AT&T Mobility August 2004 - August 2010
Skills
Direct Sales, Sales, Retail, Wireless, Telecommunications, Team Leadership, Team Building, Training, Customer Experience, Customer Satisfaction, Microsoft Office, Teamwork, Microsoft Excel, Logistics, Inventory Management, Selling, Merchandising, Microsoft Word, PowerPoint, Time Management, Store Management, Inventory Control, Account Management, Coaching, Cold Calling, Customer Service, Leadership, Sales Operations
Education
Strayer University-Maryland 2005 — 2007
Bachelor of Business Administration (BBA), Business Administration and Marketing
College of Southern Maryland 2002 — 2004
General Studies, Business Administration and Management, General
Vivint January 2015 - Present
ADT Home Security Alarm System May 2012 - May 2014
ATT Mobility October 2008 - January 2012
Education
Colorado Technical University 2014 — 2017
Bachelor's degree, Criminal Justice Homeland Security and Emergency Management, 4.0
Ivy Tech Community College 2004 — 2006
Associate of Arts and Sciences (A.A.S.), Accounting, 3.0
T-Mobile March 2014 - Present
Time Warner Cable Business Class 2013 - January 2014
Greater St. Stephen Church 2012 - 2013
EMG Realty Group 2010 - 2012
AT&T Mobility 2007 - 2010
Countrywide Home Loans 2003 - 2006
Verizon Wireless 1997 - 2002
Skills
Mobile Devices, Wireless, Training, Sales, Business Strategy, Retail, Time Management, Telecommunications, Troubleshooting, Customer Satisfaction, VoIP, Call Centers, Account Management, Customer Retention, Customer Service, Technical Support, Direct Sales, Wireless Networking, Team Leadership, Networking, Sales Operations, Salesforce.com, Management, Sales Management, Marketing, Cold Calling, CRM, Sales Process, Solution Selling, B2B, Team Building, Leadership, Managed Services, Lead Generation, Strategic Planning, Marketing Strategy, Business Development, Strategic Partnerships
Education
College of the Desert 1989 — 1991
Associate's degree, Liberal Arts and Sciences/Liberal Studies
College of the Desert 1989 — 1991
Associate of Arts (A.A.)
Jet Hot - High Performance Coatings January 2015 - Present
Aflac July 2013 - October 2014
American Express November 2009 - July 2011
AT&T Mobility October 2005 - October 2009
Cingular/AT&T June 2005 - October 2005
Cingular/AT&T August 2001 - June 2005
America West Airlines March 1997 - January 2000
Skills
Cards, Customer Experience, Customer Satisfaction, Credit Cards, Customer Relations, Customer Service, B2B, Credit, Call Center, Customer Retention, Customer Loyalty, Customer Acquisition, Customer Engagement, Payments, Telephone Skills, Hiring, Team Leadership, Call Centers, Time Management, Workforce Management, Management, Relationship Management, Analysis, Leadership, Business Analysis, Brand Loyalty, Process Improvement, Risk Management
Education
Colorado Technical University 2014 — 2017
Doctor of Management, Homeland Security, 4.0
Colorado Technical University 2013 — 2014
Masters of Science Business Management, Homeland Security, 3.97
Colorado Technical University 2009 — 2013
Bachelors of Science Financial Forensics, Auditing, 3.62
Phillips Junior College 1991 — 1992
Accounting, 3.87
AT&T Mobility August 2012 - October 2013
Baha'i World Centre June 2011 - June 2012
Target August 2010 - May 2011
Skills
Program Management, Customer Service, Leadership, Training, Team Leadership
Education
Collin County Community College 2012 — 2014
Computer Science
ATT Mobility March 2015 - Present
Training January 2014 - March 2014
Verizon Wireless November 2000 - August 2013
United Air Force Reserves - Retired August 1987 - December 2010
Solectron Global Services September 1998 - November 2000
Fujitsu Network Communications April 1995 - August 1998
US Navy August 1981 - April 1987
Skills
Testing, Wireless, Radiology, Telecommunications, Account Management, Quality Assurance, Employee Training, Electronics, LTE, 4G, Sales Operations, Mobile Devices, Customer Retention, Sales Management, Aircraft Maintenance, Solution Selling, Troubleshooting, Team Leadership, Training, Leadership, Management
Education
Advanced X-ray Training Institute
Licensed, X-ray Tech
Greenville High
High School
Community College of the Air Force
Aircraft Armament Systems Technology
Eastfield College
Electrical, Electronics and Communications Engineering
Collin County Community College 1996 — 2001
Electrical and Electronics Engineering
Video Technical Institute 1988 — 1989
Associate's Degree, Telecommunications Technology, 2.94
Liberty March 2015 - Present
Home of the Good Shepherd September 2013 - November 2014
Lowe's Home Improvement June 2011 - December 2012
Subway July 2010 - March 2011
AT&T Mobility January 2009 - July 2010
GE Aviation May 2008 - September 2008
Skills
Recruiting, Employee Relations, Time Management, Training, Team Building, Employee Training, Microsoft Office, Human Resources, Onboarding, Coaching, Performance Management, Microsoft Excel, Outlook, New Hire Orientations, Payroll, Benefits Administration, PowerPoint, Teamwork, Talent Acquisition, Leadership Development, Conflict Resolution, Talent Management, Employee Management, Building Relationships, Hiring, Succession Planning, Personnel Management
Education
College of St. Joseph 2008 — 2010
Master's degree, Business Administration and Management, General
College of St. Joseph 2004 — 2008
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Amsterdam High School 2000 — 2004
SunTrust Bank October 2014 - Present
GE CORPORATE (CONSULTANT) August 2013 - Present
AT&T Mobility July 2011 - Present
AT&T Mobility July 2011 - August 2012
AlliedBarton Security Services April 2010 - July 2011
Atlanta Technical College June 2002 - February 2010
AT&T March 2002 - May 2002
Nortel Networks October 2000 - July 2001
Sprint August 1999 - October 2000
Skills
Troubleshooting, Security, Routers, Network Security, Cisco Technologies, Network Design, Network Administration, TCP/IP, DNS, Active Directory, Telecommunications, Servers, VoIP, VPN, Windows Server, System Administration, Firewalls, VMware, Data Center, LAN-WAN, Telephony, Testing, Switches, Networking, IP, Technical Support, Frame Relay, Software Installation, Hardware, Computer Security, Network Engineering, Cisco IOS
Education
Colorado Technical University 2010 — 2012
Doctorate, DCS/Information Assurance
Keller Graduate School of Management of DeVry University 2007 — 2008
Master of Information Systems Management (MISM), Informatiom Security
Keller Grad. school of DeVry University 1999 — 2001
Masters, Telecommunications Management (MTM)
DeVry University 1994 — 1997
BSc, Computer Information Systems
Sullivan Jr. College 1982 — 1984
Associate Degree, Business Computer Programming
FAA January 2012 - Present
AT&T Mobility September 2010 - December 2011
U.S. Cellular March 2005 - May 2010
AAA CHICAGO MOTOR CLUB September 2002 - September 2004
MCI Worldcom Wireless April 2000 - September 2002
Sprint Nextel November 1999 - April 2000
Skills
Program Management, Call Center, Training, Access, Troubleshooting, Customer Service, Quality Assurance, Management, Outlook, Technical Support, Networking, Team Building, Call Centers, Employee Training, Microsoft Office, Project Management, Telecommunications, Wireless, Coaching, Software Installation, Project Planning, Team Leadership, Microsoft Excel, Business Analysis, Testing, Account Management, Integration, Analysis, Microsoft Word
Education
Colorado Technical University 2010 — 2014
Bachelors of Science, Data Management
International Market Centers November 2012 - August 2014
AT&T Mobility November 2010 - February 2012
AT&T November 2008 - November 2010
Skills
Direct Sales, Mobile Communications, Customer Experience, New Business Development, Marketing, Retail, Trade Shows, Product Marketing, Mobile Internet, Microsoft Office, Customer Retention, Telecommunications, Wireless, Mobile Devices, GSM, LTE, UMTS, VoIP, Product Management, Mobile Technology, Cellular Communications, Account Management, Project Management, Technical Support, Phone Etiquette, Committed to..., Team Leadership, Experienced Sales..., Zoho, Time Management, Employee Training, Call Centers, Email Marketing
Education
Foothill High School 2001 — 2005
College of Southern Nevada
Business/Corporate Communications
AT&T November 2011 - Present
ATT Mobility June 2002 - November 2011
SBC September 1999 - June 2002
Skills
Telecommunications, UMTS, Wireless, LTE
Education
College of San Mateo
TekSystem for Frontier Communications April 2014 - Present
Fluke Corporation July 2013 - August 2014
T-Mobile June 2011 - July 2012
T-Mobile November 2010 - March 2011
AT&T Mobility December 2008 - September 2010
Blue Heron Consulting February 2008 - November 2008
Skills
Visio, Web Development, Requirements Analysis, Mobile Technology, Business Requirements, Management Consulting, Business Analysis, SDLC, Business Development, ETL, Process Improvement, Vendor Management, Management, Business Process, User Acceptance Testing, Software Documentation, Change Management, Testing, E-commerce, Oracle, Software Development, Integration, Agile Methodologies, Project Portfolio..., Software Project..., Business Intelligence, Requirements Gathering, SharePoint, CRM
Education
Regis University 1997 — 1998
CISM
Colorado Christian University 1994 — 1995
BS, CISM
Verathon Inc., subsidiary of Roper Technologies, Inc. July 2015 - Present
Cintas February 2014 - June 2015
Cintas October 2012 - February 2014
AT&T June 2009 - October 2012
AT&T Mobility June 2009 - November 2009
Prism Marketing 2008 - 2008
Skills
Sales Management, Retail, Customer Service, PowerPoint, Microsoft Office, Word, Excel, Merchandising, Customer Relations, Telecommunications, Wireless, Wireless Solutions, Quotas, Wireless Services, Customer Satisfaction, Selling, Sales Operations, Solution Selling, Inventory Management, Sales Support, Customer Retention, Team Building, Coaching, Sales Compensation, Sales Process, Labor Relations, Employee Relations, Management, Microsoft Excel, Training, Sales, Microsoft Word
Education
Colorado State University 2014 — 2015
Project Management Professional Certification, PMP Certification
University of Arkansas at Fayetteville 2005 — 2009
Marketing Management, Minor: Transportation & Logistics
Colorado Technical October 2005 - October 2010
AT&T Mobility May 2008 - September 2008
Lofton Staffing Services July 1997 - October 2007
Cherry Air, Inc February 2006 - September 2007
H&E Equipment April 2001 - December 2001
Education
Colorado Technical University 2004 — 2008
Colorado Technical University
BSBA, Marketing I
Saint Mary's Hall
High School Diploma
University of Phoenix
Verizon Wireless October 2014 - Present
Verizon Wireless June 2014 - October 2014
Verizon Wireless August 2012 - July 2014
AT&T Mobility January 2007 - February 2012
AT&T January 2005 - January 2007
American and European Tanning Supply January 2002 - October 2004
Skills
Managerial Finance, Inventory Management, Records Management, Leadership Management, Management, Team Building, Finance, Training, Vendor Management, Telecommunications, Call Center, Business Case, Billing Systems, RFP, Process Improvement, Leadership, Strategic Planning, Recruiting, Sales, CRM, Project Management, Strategy, Customer Satisfaction, Direct Sales, Team Leadership, Business Development, Wireless, Managed Services, Customer Retention, Forecasting, Customer Experience, Analysis, Coaching, Mobile Devices, Sales Operations, Sales Process, Budgets, Cold Calling, Salesforce.com, Account Management, Selling, Time Management, Call Centers
Education
University of Houston-Clear Lake 2006 — 2009
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Texas Tech University 2000 — 2002
Associate's degree, Business Administration and Management, General
College of the Mainland 1999 — 2001
Associate of Science (A.S.), Psychology
AT&T Mobility July 2013 - Present
City of Fort Collins January 2013 - May 2013
Ace Hardware May 2012 - December 2012
Best Western Plus Crossroads Inn & Conference Center February 2010 - May 2012
Rocky Mountain High School August 2011 - December 2011
Adult Fitness August 2010 - December 2010
Skills
Fitness, Wellness, Customer Service, Cpr Certified, Exercise Physiology, Health Promotion, Weight Training, CPR, First Aid, and AED..., Nutrition, Time Management, Public Speaking, Microsoft Office, Event Planning, Health Education, Sales, Sales Operations, Sales Process
Education
Colorado State University-Global Campus 2015 — 2016
Project Management, Project Management
Colorado State University 2008 — 2013
Bachelor of Science (BS), Health and Exercise Science
Cripple Creek Victor High School 2004 — 2008
Target April 2013 - Present
Game Vizions April 2012 - November 2012
AT&T Mobility April 2007 - August 2010
United States Air Force February 2003 - February 2007
Skills
Troubleshooting, Customer Service, Sales Management, Recruiting, Staff Development, Photoshop, Microsoft Office, Inventory Management, Illustrator, JavaScript, Mobile Devices, iPhone, Android, Blackberry, Wireless, Team Leadership, PowerPoint, Mac OS X, Customer Satisfaction, Telecommunications, Microsoft Excel, Military Experience, 3D Studio Max, Microsoft Exchange, Unity3D, Retail Sales
Education
Collins College 2009 — 2012
Bachelor's degree, Game Design, 3.7
ASU 2007 — 2008
BS, Electrical Engineering/Mathematics
AT&T Mobility February 2010 - Present
Vidiator February 2008 - November 2009
Microsoft Corporation June 2006 - September 2007
Palm, Inc. and multiple other clients January 2003 - May 2006
Tinnio, Inc. December 2001 - January 2003
Soltima, Inc. (formerly NetSanity, Inc.) June 1999 - December 2001
STV Communications, Inc. May 1998 - December 1998
Apollo Smart Sytems, Inc. January 1996 - February 1997
(multiple companies) January 1989 - August 1996
Skills
Program Management, Product Management, Management, Leadership, Telecommunications, Cloud Computing, SaaS, Mobile Devices, Strategy, Wireless
Education
Pepperdine University 1993 — 1995
MBA
Colorado State University 1983 — 1989
BS
ASAP Staffing July 2013 - Present
HP Enterprise Services January 2012 - May 2013
VCE Company June 2010 - August 2011
HRsmart 2009 - April 2010
AT&T Mobility September 2008 - September 2009
AT&T Mobility April 2008 - June 2008
AT&T Mobility March 2007 - March 2008
Cingular April 2005 - March 2007
Amdocs June 2000 - March 2002
Skills
Team Building, Leadership, SDLC, Requirements Analysis, Business Process, Visio, Business Analysis, Software Project..., Vendor Management, Telecommunications, Release Management, Requirements Gathering, Integration, Business Process..., Business Intelligence, Agile Methodologies, ITIL, Project Management, SOA, Quality Assurance, Strategic Planning, Testing, Software Documentation, Cloud Computing, IT Management, SQL, Software Development, Program Management, Change Management, Oracle, PMO, SaaS, VMware, IT Strategy, Management, Pre-sales, PMP, Professional Services, Project Portfolio..., Enterprise Architecture, IT Service Management, Resource Management, Solution Architecture, Information Technology, SharePoint, Data Center, Agile Project Management, Project Delivery, Outsourcing, CRM
Education
DeVry University 1997 — 2000
BS
Collin County Community College 2007 — 2007
AT&T November 1998 - Present
AT&T Mobility 1998 - Present
Skills
Telecommunications, Software Development, SQL, Wireless, SDLC, Unix, VoIP, Solution Architecture, Software Project..., Cloud Computing, Vendor Management, Integration, Testing, Mobile Devices, Data Center, Troubleshooting, Disaster Recovery
Education
The University of Texas at Dallas 2014 — 2016
Bachelor's Degree, Psychology
Collin County Community College 2003 — 2013
Associate's Degree, General Studies, 4.0
AT&T Mobility April 1989 - Present
Education
Colorado Technical University
A.S.
AT&T Mobility June 2014 - Present
AT&T Mobility April 2008 - June 2014
AT&T Mobility January 2007 - April 2008
Cingular / AT&T January 2006 - January 2007
Cingular / AT&T January 2005 - January 2006
AT&T Wireless January 2004 - January 2005
Skills
Sales Operations, Wireless, Mobile Devices, Retail, Salesforce.com, Solution Selling, Channel, Direct Sales, Telecommunications, Customer Retention, Managed Services, Account Management, Customer Experience, Customer Satisfaction, Management, Sales Management, Sales Process
Education
Colorado Technical University 2012 — 2015
Bachelor of Applied Science (B.A.Sc.), Project Management
Colorado Technical University 2012 — 2015
Bachelor of Applied Science (B.A.Sc.), Project Management
Mars Petcare April 2012 - September 2013
AT&T Mobility March 2011 - April 2012
Superior Technical Resources @ Lockheed Martin July 2010 - April 2011
DGI Supply - A DoALL Company July 2008 - December 2009
Receivable Management Services (RMS) 2006 - 2009
Ball June 2004 - April 2005
Trane December 2000 - November 2003
Kmart Corporation 1998 - 2000
Skills
Process Improvement, Team Building, Microsoft Excel, Inventory Management, Microsoft Word, Microsoft Office, PowerPoint, Operations Management, Strategic Planning, Access, Outlook, Customer Service, Project Management, Team Leadership, Analysis
Education
Colorado State University-Pueblo 1997 — 1997
BS/BA, Business Administration and Management, General
Northwest College 1994 — 1995
AS, Business
Centennial 1984 — 1989
Diploma, General
AT&T Mobility May 2012 - Present
Celcite Managment Solutions February 2011 - February 2012
Contractor for Ericsson December 2008 - January 2011
Syriatel May 2003 - November 2008
saudi inteltec November 2001 - March 2003
alfanar Co. January 2000 - July 2001
Nour Communications July 1998 - September 1999
Skills
GSM, UMTS, RF, CDMA, SDH, Telecommunications, RF Engineering, Optimizations, LTE, 3G, WCDMA, Project Planning, 2G, 4G, Actix, Antennas, BSS, Cellular Communications, Atoll, EVDO, Edge, GPRS, HSPA, HSDPA, Drive Test, IP, NSN, Network Design, Network Optimization, Open Source Software, Network Performance, Optimization, RAN, Microwave, RNC, TEMS, Troubleshooting, WiMAX, Wireless, TEMS Investigation, 3GPP, PMP, SS7, RF Planning
Education
Colorado State University 2015 — 2017
Master of Business Administration (MBA)
Colorado State University
Colorado State University
Damascus University
B.Sc., Electrical Engineering
AT&T Mobility January 2010 - Present
Nortel August 2009 - December 2009
Nortel September 2003 - January 2009
Nortel June 1998 - September 2003
Alta Telecom International March 1993 - June 1998
Skills
LTE, UMTS, SS7, Integration, CDMA, GSM, System Deployment, 3G, Ethernet, Switches, Leadership, Linux, GPRS, WiMAX, WCDMA
Education
Northern Alberta Institute of Technology 1984 — 1987
Collin County Community College
Kaizen Karate & Self-Defense January 2014 - Present
AT&T Mobility November 2007 - April 2014
Verizon Wireless June 2003 - March 2007
Communication Solutions - Nextel Authorized Agent November 2000 - June 2003
Rocky Mountain Wireless - Nextel Authorized Agent June 1997 - July 2000
Communication Solutions - Motorola & Nextel Authorized Agent June 1996 - June 1997
Skills
Self Defense, Martial Arts Instruction, Karate, Anti-Bullying, Direct Sales, Solution Selling, Cold Calling, Telecommunications, Account Management, Sales Management, Sales, Sales Process, Customer Retention, Customer Experience, Salesforce.com, Selling, Sales Operations, Strategic Partnerships, Channel Partners, SaaS, Wireless, Key Account Management, B2B, Lead Generation, Sales Presentations, CRM, Enterprise Software, Managed Services, Mobile Devices, Product Marketing, Professional Services, Cloud Computing, Ninja Skills
Education
Colorado State University 1991 — 1995
B.A., Technical Journalism
AT&T Mobility March 2008 - Present
AT&T Mobility June 2004 - March 2008
Cingular Wireless July 2001 - June 2004
Glenayre Electronics July 1999 - July 2001
Glenayre Electronics April 1997 - July 1999
PageNet Inc August 1996 - April 1997
CHC/KEANE INC January 1993 - July 1996
FoxMeyer Inc October 1985 - January 1993
SERVAMATIC SYSTEMS May 1984 - May 1985
ELECTRICIAN April 1974 - May 1984
Skills
Telecommunications, Program Management, Business Analysis, Account Management, Wireless, Team Leadership, Provisioning, Process Improvement, Test Management, Software Quality..., Software Quality..., Change Management, Release Management, Team Management, Cross-functional Team..., Basics of Unix, ClearQuest, Quality Center, VoIP, Training, Unix, Project Planning, MS Project, Requirements Analysis, Software Documentation, Testing, Visio, User Acceptance Testing, Billing Systems, Quality Assurance, Test Automation, Operating Systems, Test Planning, SDLC, Managed Services, Call Centers, Regression Testing, Data Center, Cloud Computing, Integration, Shell Scripting, Vendor Management, PMP, Leadership, Software Project..., Unified Communications, System Testing, Mobile Devices, CRM, Management
Education
Colorado Christian University 1970 — 1974
BA
CONTROL DATA INSTITUTE
ROCKMONT COLLEGE
BA. degree, Social Sciences
UT. at ARLINGTON
AT&T Mobility 2006 - Present
Education
Colorado Technical University
Xavier University of Louisiana
AT&T Mobility March 2011 - October 2012
AT&T Mobility July 2009 - September 2011
Verizon Business October 2003 - November 2008
Skills
Management, Product Marketing, Marketing, Leadership, Product Management, Mobile Devices, Telecommunications, Wireless, Strategy, Merchandising, Retail, Strategic Partnerships, Competitive Analysis, Sales Operations, Cross-functional Team..., Marketing Strategy
Education
Georgia State University
MBA, Marketing
Colorado State University
BA, Political Science/International Relations
Amazon 2012 - 2014
AT&T Mobility 2004 - 2012
GoWireless, Inc. 2001 - 2004
Crossmark 1999 - 2001
Skills
Vendor Management, Call Centers, Customer Service, Customer Satisfaction, Process Improvement, Customer Experience, Cross-functional Team..., Telecommunications, Wireless, Customer Retention, Team Leadership, Account Management, Product Management, Sales Operations, Direct Sales, GSM
Education
Colorado Technical University 2007 — 2011
Bachelor's degree, Project Management, 3.76
AT&T July 2015 - Present
AT&T April 2013 - Present
AT&T Mobility April 2010 - Present
AT&T Mobility November 2006 - 2010
Esprit Pharma January 2006 - November 2006
Cingular Wireless February 2003 - January 2006
AT&T Wireless August 1999 - January 2003
Education
University of Southern California - Marshall School of Business 2014 — 2015
Master of Business Administration (M.B.A.)
Colorado College 1993 — 1997
Geiger September 2013 - Present
The Children's Community Programs of CT, Inc. 2007 - July 2013
EmbroidMe 2003 - 2007
AT&T Mobility 2001 - 2003
Skills
Leadership, Program Management, Training, Customer Service, Strategic Planning, Marketing Strategy, Marketing, Team Building, Sales, Nonprofits, Management, Entrepreneurship, Leadership Development
Education
University of Virginia - The Darden School
MBA, General Management
College of the Holy Cross
BA, Psychology
Mavenir Systems June 2011 - January 2015
Nokia Siemens Networks May 2010 - June 2011
Clearwire October 2009 - July 2010
Newbay Software June 2008 - September 2009
AT&T 2006 - 2008
AT&T Mobility 1999 - 2006
Education
Colorado Technical University 2004 — 2005
MS, Information System Security
Michigan State University 1984 — 1989
BS, Building Construction Management
Promises Bridal & Formal Wear January 2008 - Present
Promises Bridal & Formal Wear January 2008 - Present
AT&T Mobility May 2006 - May 2009
Edge Wireless May 2005 - June 2008
KRWQ 1987 - 1990
Skills
Sales Management, Marketing, Customer Service, Social Media Marketing, Marketing Strategy, Online Advertising, Advertising, Social Networking, Business Development, Social Media, Sales, Direct Sales, Merchandising, Small Business, Budgets, Email Marketing, Public Relations, PowerPoint, Retail, Event Planning, Leadership, Strategic Planning, Team Building, Training, Account Management, Public Speaking, Fundraising, Coaching, Online Marketing, Management, Start-ups, Microsoft Office, Entrepreneurship
Education
Lane Community College 1985 — 1986
Communication and Media Studies
Crook County High School 1981 — 1985
Diploma, General Studies
College of the Redwoods
Lane Community College
AT&T Mobility June 2013 - Present
ScriptPro November 2006 - May 2010
ScriptPro Inc November 2006 - May 2010
Time Warner Cable March 2006 - November 2006
Pomeroy IT Solutions January 2006 - March 2006
Drawbase Software July 2002 - July 2005
Skills
Troubleshooting, SharePoint, Servers, Quality Assurance, Technical Support, Microsoft Office, Call Centers, Process Improvement, Visio, Training, Databases, Project Management, Customer Service, Risk Management, Management, Software Documentation, Software Installation
Education
AT&T University
Six Sigma Green Belt, Six Sigma principles
Colorado Technical University 2004 — 2006
BSBA, Information Technology
University of Florida 1995 — 1999
Electrical Engineering
AT&T Mobility March 2012 - Present
AT&T Global Services June 2010 - February 2012
AT&T November 2007 - May 2010
Verizon Southwest November 2006 - March 2007
Watchtower 1992 - 2006
Education
Collin County Community College 2006 — 2010
AAS*, Computer Networking Technology
Dallas County Community College 1981 — 1985
AAS, Electronics Technology
Wells Fargo April 2015 - Present
Wells Fargo September 2014 - April 2015
AT&T February 2013 - September 2014
AT&T February 2012 - February 2013
AT&T Mobility June 2010 - January 2012
AT&T April 2008 - June 2010
Grand VIsta Hotel January 2007 - April 2008
Grand Vista Hotel March 2006 - February 2007
Skills
Customer Retention, Leadership, Direct Sales, Telecommunications, Customer Experience, Sales Operations, Wireless, Account Management, Solution Selling, Customer Service, Customer Satisfaction, Training, Customer Relationship..., Lead Generation, Cold Calling, Business Strategy, Cash Management, Electronic Payments, Working Capital..., Business Process...
Education
Colorado Mesa University 2002 — 2006
BBA, Management
AeroSys Inc. March 2014 - Present
Frederick School of Cosmetology July 2010 - November 2012
Naval Support Facility Indian Head June 2008 - July 2010
AT&T Mobility May 2006 - June 2008
U.S. Cellular February 2005 - April 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Telegence, Customer Service, Customer Retention, Customer Satisfaction, Sales, Direct Sales, Student Affairs, Student Counseling, Student Financial Aid, Time Management, New Hire Orientations, Appointment Scheduling, Office Administration, Administrative Work, Clerical Skills, Typing, Scanners, Copying, Fax, Phi Theta Kappa, Dean's List, Accounting, Annual Reports, PowerPoint, Access, OneNote, Teamwork, Management, Email, Marketing Material..., Artistic Vision, Artistic Abilities, Problem Solving, Leadership, OPUS, Child Welfare, Youth Programs, Child Development, Military Families, Notary Public, Inventory Control, Prepare Student..., Monitor Student..., Confidentiality, Smart Systems, Attendance Management, Registration
Education
College of Southern Maryland 2010 — 2014
A.A.S, Business Administration
College of Southern Maryland 2010 — 2011
Certificate, Accounting
Henry E. Lackey High School 1996 — 2000
High School Diploma, Scholars Program of Study
AT&T Mobility October 2002 - Present
AT&T June 2001 - May 2003
CompuCom April 1997 - May 2001
Skills
English grammar, Dependable Team Player, Web Content Management, HTML, CSS, Yahoo! style, Chicago Style, AP Style, MLA style, Microsoft Office, ATG, Crimson Editor, MediaBin, Teamsite, Photoshop, WordPress, FTP, Sony Vegas, Remedy AR System, Customer Service, Project Management, Computer Hardware, Windows, Military, Coast Guard, Content Management, Technical Writing, SEO copywriting
Education
Collin County Community College
English Language and Literature, General
Milwaukee Area Technical College
Computer Science
AT&T Mobility July 2013 - Present
AT&T Wireline September 2001 - June 2013
Skills
Telecommunications, VoIP, IP, Switches, Wireless, WAN, Network Design, MPLS, Routers, Troubleshooting, TCP/IP, LAN-WAN, Network Security, Wireless Networking, VPN, Ethernet, Networking, Firewalls, Telephony, Servers, Computer Hardware, Routing, Operating Systems, Frame Relay, Fiber Optics, T1, ATM networks, Cabling, LTE, SS7, Optical Fiber, Provisioning, UMTS, 3G, DNS, DHCP, Cisco Technologies, Windows
Education
Remington College-Dallas Campus 1999 — 2001
Associate of Science (A.S.), Computer Engineering Technology/Technician
Collin County Community College
Information Technology
Dallas County Community College
Information Technology
Bartels Harley Davidson October 2013 - Present
Tommy Hilfiger February 2013 - October 2013
Starbucks February 2011 - October 2013
Viking River Cruises June 2011 - December 2011
AT&T Mobility August 2005 - June 2011
Skills
Customer Service, Sales, Social Media, Time Management
Education
Penn Foster 2014 — 2016
Veterinary Technician
College of the Canyons 2010 — 2012
In process, Nursing
Nexius May 2013 - Present
AT&T Mobility May 2012 - May 2013
Ericsson September 2009 - May 2012
Sprint Nextel March 2001 - September 2009
Adelphia Business Solutions March 2000 - March 2001
Cellular One December 1996 - March 2000
SkyTel March 1995 - December 1996
U.S. Air Force March 1988 - April 1995
Skills
Drive Test, 4G, RAN, Actix, HSPA, Telecommunications, TEMS Investigation, Cellular Communications, Transmission, Edge, MapInfo, IP, EVDO
Education
Ohio Christian University 2013 — 2015
Leadership and Ministry
College of Southern Maryland 1993 — 1996
Electrical and Electronics Engineering, A
Community College of the Air Force 1988 — 1995
Electrical and Electronics Engineering, A
AT&T Mobility February 2012 - Present
AT&T Mobility February 2012 - Present
T-Mobile May 2011 - December 2011
AT&T Mobility September 2010 - May 2011
Skills
RF Engineering, Wireless, CDMA, RF, UMTS, TCP/IP, GSM, EVDO, LTE, Troubleshooting, Testing, MapInfo
Education
Colorado School of Mines 1990 — 1994
Bachelor of Science (B.S.), Chemical Engineering
The Flooring Giant January 2014 - Present
Game Heads Limited May 2005 - Present
AT&T Mobility September 2010 - June 2011
Staples May 2008 - March 2010
Skills
Flooring, Hardwood Flooring, Porcelain, Laminate Flooring, Direct Sales, Customer Satisfaction, Customer Retention, Cold Calling, Sales, Sales Process, Solution Selling, Sales Operations, Account Management, Sales Management, Customer Service, Customer Experience, Ceramic Tile, Fireplaces, Showers
Education
Community College of Vermont 2009 — 2010
Business Management
Green Mountain College 2008 — 2009
Business Management
College of St. Joseph 2006 — 2008
Sports Management
Elmira College 2005 — 2006
General Studies
AT&T Mobility February 2008 - Present
CYMA 2005 - 2007
Commnet Cellular December 1989 - October 2000
Skills
Compliance, Government Relations, Licensing, Research, Regulatory Affairs, Government, Policy Analysis, Telecommunications, Regulations, Wireless, GSM, WiMAX, 4G, Program Management, Contract Negotiation
Education
Colorado State University
Bachelor of Arts, Political Science
Gateway High School
AT&T June 2014 - Present
AT&T Mobility November 2008 - Present
AT&T November 2006 - November 2008
AT&T September 2004 - November 2006
Skills
Telecommunications, Wireless, Account Management, Sales Operations, Mobile Devices, Sales Management, Sales, Sales Process, Customer Retention
Education
Colorado State University_Global Campus 2011 — 2014
Bachelor of Science (BS) in Business, Business management with an emphasis in Human Resources
Qualcomm May 2014 - June 2015
Qualcomm June 2013 - March 2014
AT&T Mobility October 2012 - November 2012
Self-employed 2010 - 2012
Skills
Android Development, XML, PHP, MySQL, Configuration Management, System Administration, SDLC, Android, Networking, Software Development, Java, Databases, Embedded Systems, Java Enterprise Edition, JavaScript, Linux, SQL, Testing
Education
Colorado Technical University 1999 — 2001
Master of Science (MS), Computer Software Engineering
Wichita State University 1988 — 1994
Bachelor of Science (BS), Computer Science
Zappos Family of Companies August 2013 - Present
Wells Fargo September 2012 - July 2013
AT&T Mobility August 2008 - March 2013
Skills
Wireless, Telecommunications, Direct Sales, Customer Retention, Mobile Devices, Cellular Communications, Solution Selling, Customer Experience, Sales Operations, Customer Satisfaction, Call Centers, Cold Calling, Sales Process, Sales, Account Management
Education
Kaplan College-Las Vegas 2013 — 2013
Diploma, Medical/Clinical Assistant
College of Southern Nevada 2012 — 2013
Registered Nursing/Registered Nurse
AT&T Mobility January 2012 - Present
banana republic August 2009 - September 2011
Forever 21 September 2010 - October 2010
Education
College of Southern Nevada 2009 — 2010
Verizon January 2014 - Present
Verizon February 2008 - December 2013
Verizon September 2005 - February 2008
Verizon February 2004 - September 2005
Westwood One April 2000 - July 2002
AT&T Mobility January 1998 - April 2000
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, JavaScript, HTML, ASP, SQL, PowerPoint, Photography, Lightroom, Sales
Education
University of Phoenix
Information Technology
University of Phoenix-Southern California Campus
Business Administration and Management, General
College of the Canyons 1998 — 2000
Jayson Home May 2009 - November 2012
AT&T Mobility August 2004 - August 2008
Education
Colorado State University 2001 — 2004
Horticultural Science
Southwest Airlines November 2010 - Present
AT&T Mobility May 2005 - June 2010
Maggiano's Little Italy May 2001 - June 2005
Education
The University of Texas at Arlington 2007 — 2010
Collin County Community College 2002 — 2004
T-Mobile April 2011 - Present
AT&T Mobility April 2009 - November 2010
Education
Colorado State University 1999 — 2003
Bachelor's of science in psychology
St. Mary Medical Center 2003 - 2013
AT&T Mobility January 2000 - September 2000
Skills
Organizational..., Organization, Employee Training, Customer Service, HIPAA, Interviews, Internal Communications, Lecturing, Microsoft Office, Microsoft Word, Office Management, Office Administration, Quality Assurance, Relocation, Social Media, Typing, Creative Writing, Wellness
Education
Colorado Mesa University 2000 — 2003
Associate of Science (A.S.), Radiologic Technology/Science - Radiographer