AT&T Mobility
Industry: Mobile telecommunication company
DescriptionAT&T Mobility LLC, also known as AT&T Wireless, marketed as simply AT&T, is a wholly owned subsidiary of AT&T Inc. that provides wireless services to 138.8 million subscribers in the United States including Puerto Rico and the U.S. Virgin Islands. Headquarters: Atlanta, Georgia, United States Number of locations: 5,000 retail stores; 2,900 owned; 2,100 authorized Number of employees: 75,000 (2015) Revenue: 73 billion USD (2016) Subsidiaries: Alltel, AT&T Mexico, Leap Wireless, Parent organizations: AT&T, AT&T Communications
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14,116 AT&T Mobility employees in database. Find out everything there's to know about AT&T Mobility employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
AT&T Mobility Employees
AT&T December 2014 - Present
Cricket Wireless March 2014 - Present
Aio Wireless May 2013 - March 2014
AT&T Mobility May 2012 - May 2013
AT&T Mobility April 2008 - May 2012
AT&T April 2005 - April 2008
EarthLink March 2004 - April 2005
EarthLink May 2003 - March 2004
Telcove / (formerly Adelphia Business Solutions) January 2000 - May 2002
Utility Support Systems December 1998 - January 2000
Skills
Product Management, Product Strategy, Cross-functional Team..., Product Development, Product Marketing, User Experience Design, Handset Portfolio..., Strategic Planning, Requirements Management, Partner Management, Handset Software Design, Competitive Analysis, Forecasting, Pricing Analysis, Contract Negotiations, Business Analysis, Merchandising, RFP Process &..., Consumer Communication..., Marketing Operations, Product Launch, RFP, Telecommunications, Communication, Wireless, Contract Negotiation, Go-to-market Strategy, Management, Mobile Devices, Process Improvement, Product Lifecycle..., Strategy, Program Management, Strategic Partnerships
Education
Emory University - Goizueta Business School 2002 — 2003
MBA, Business
Georgia Institute of Technology 1993 — 1998
Bachelor, Electrical Engineering
Randstad September 2015 - Present
Total Quality Logistics October 2014 - April 2015
ServiceSource January 2014 - October 2014
ServiceSource August 2011 - December 2013
AT&T Mobility October 2010 - July 2011
Steward's Physical Therapy January 2010 - May 2010
Human Service Society March 2008 - May 2010
Elon University Campus Recreation September 2009 - February 2010
Skills
Account Management, Leadership, Training, Marketing, Sales Operations, Research, Sales, Management, Microsoft Excel, Outlook, Cold Calling, Salesforce.com, Customer Service, Selling, Social Networking, Social Media, Microsoft Office, PowerPoint, Public Speaking, Sales Management, Time Management
Education
Elon University 2006 — 2010
BS, Exercise Sport Science
RealPage, Inc. October 2014 - Present
NetBase Solutions, Inc. February 2014 - October 2014
NetBase Solutions, Inc. May 2012 - October 2014
Visible Technologies March 2007 - May 2012
AT&T Mobility 2000 - 2006
City of Seattle 1994 - 2000
Skills
Microsoft Office, Analytics, Qualitative Research, Social Media, Creative Problem Solving, Team Leadership, Community Outreach, Customer Presentations, Negotiation, Mobile Technology, Social Media Measurement, Social Media Marketing, Business Insights, Project Management, Data Analysis, Customer Retention, Customer Insight, Customer Experience, Business Strategy, SaaS, Salesforce.com, Market Research, Start-ups, Digital Marketing, Strategy, Vendor Management, Mobile Devices, Web Analytics, Management, Enterprise Software, Analysis, Training, Team Management, Program Management, Marketing
Education
University of Phoenix 2001 — 2003
Management
Edmonds Community College 1997 — 1999
Associate Arts, Sociology
Nathan Hale 1993 — 1996
Carter Volkswagen Saab May 2015 - Present
Professional Glass June 2014 - Present
Carter Volkswagen October 2013 - March 2014
AT&T Mobility January 2012 - October 2013
Snohomish County Red Cross December 2010 - May 2011
Bob Byers Volvo August 1998 - September 2010
Infiniti of Kirkland August 1997 - March 1998
Skills
Troubleshooting, Management, Technical Support, Leadership, Computer Hardware, Call Centers, Customer Experience, Telecommunications, Mobile Devices, Wireless, Wireless Networking, Windows, Windows 7, Team Leadership, Customer Retention, Sales, Networking, VoIP, Training, Managed Services, Switches, IP, Team Building, Operating Systems, XP, Mobile Technology, Vendor Management, Software Installation, Product Management, Telephony, Customer Service, System Deployment, Security, Integration, Digital Forensics, Software Documentation, Network Security, Network Design, Hardware, System Administration, Information Technology, TCP/IP, GSM, Cellular Communications, Data Center, VPN, Computer Security, Disaster Recovery, Help Desk Support, Windows XP
Education
Edmonds Community College 2009 — 2011
Certificate, Desktop Support and Digital Forensics
Erie Community College 1985 — 1987
AA, Business Administration
AT&T April 2014 - Present
AT&T Mobility March 2013 - April 2014
AT&T March 2012 - March 2013
AT&T March 2011 - March 2012
Emory Healthcare October 2008 - March 2011
Accenture March 2007 - October 2008
Cerner Corporation February 2003 - May 2007
Cerner Corporation 2003 - 2007
Skills
Cross-functional Team..., Process Improvement, Business Analysis, Product Management, Project Management, Telecommunications, Analysis, Program Management, Business Development, Requirements Analysis, Leadership, Management, Business Intelligence, SDLC
Education
Emory University - Goizueta Business School 2008 — 2010
MBA, Strategy & Marketing
The University of Georgia 1999 — 2002
BBA, Management Information Systems - MIS
AT&T Mobility June 2011 - Present
Vitrue, Inc. September 2010 - August 2011
Moxie Interactive May 2007 - September 2010
Crispin Porter + Bogusky December 2005 - May 2007
Blue Sky June 2003 - December 2005
HowStuffWorks.com September 2001 - May 2003
Skills
Digital Strategy, Digital Marketing, E-commerce, Strategy, Social Media Marketing, Integrated Marketing, Advertising, Facebook, Lead Generation, Interactive Marketing
Education
Emory University 1997 — 2001
Bachelor of Arts Degree, Political Science and Government
AT&T Mobility August 2013 - Present
General Electric August 2010 - August 2013
Dixie HomeCrafters May 2009 - August 2009
TTI Floor Care January 2009 - April 2009
Skills
Management, Sales, Marketing, Customer Service, Business Development, Business Analysis, Financial Reporting, Presentation Development, Analytics, Data Analysis, Microsoft Excel, Tableau, PowerPoint, Pivot Tables, MS Excel Pivot Tables, Trend Analysis, Trend Forecasting, Product Development, Selling, Retail
Education
Emory University - Goizueta Business School 2014 — 2017
Master of Business Administration (M.B.A.) Candidate, Marketing Analytics
GEORGIA INSTITUTE OF TECHNOLOGY, College of Management 2005 — 2010
Bachelor of Science (B.S.), Management: Accounting & Entrepreneurship
Apple September 2014 - Present
Bahr Recording Studios June 2012 - Present
Amazon May 2013 - April 2014
Google February 2012 - February 2013
AT&T Mobility September 2009 - February 2012
London Bridge Studios May 2011 - August 2011
Radio Shack January 2009 - August 2009
Robert Lang Studios October 2008 - May 2009
Eastside Ski & Sport October 2008 - January 2009
AVK Corporation June 2000 - August 2006
Skills
Pro Tools, Audio Engineering, PowerPoint, Outlook, Microsoft Excel, Microsoft Word, Mac, Music Production, Windows, Access, Logic Pro, Internet Explorer, iTunes, Recording Services, Professional Audio, Recording Studio, Digital Recording, Studio Recording, Quality Assurance, Customer Satisfaction, Music, Leadership, Interpersonal..., Cross-functional Team..., Microsoft Office, Direct Sales, Organizational..., Sales
Education
Full Sail University 2008 — 2010
Bachelor of Science, Entertainment Business, 3.23
Ful Sail University 2007 — 2008
Associate of Science, Recording Arts, 3.35
Edmonds Community College 2004 — 2007
Associates of Arts, Business, 3.0
SunTrust Bank May 2014 - Present
Verizon Wireless April 2013 - May 2014
Planet Cellular May 2009 - February 2013
Wireless Advocates March 2011 - February 2012
LocalEdge November 2010 - January 2011
Planet Cellular May 2009 - November 2010
Chipola Aviation October 2008 - April 2009
AT&T Mobility October 2007 - October 2008
Knology April 2007 - October 2007
United States Air Force 1992 - 1996
Skills
Flights, Telecommunications, Team Leadership, Microsoft Office, Sales Management, Inventory Management, Selling, Customer Service, Team Building, Leadership, Wireless, Account Management, Business Development, Negotiation, Aviation, Operations Management, Sales Operations, New Business Development, Management, Sales, Retail, Sales Process, Sales Presentations, Marketing, Cross-functional Team..., Cold Calling, Customer Satisfaction
Education
Embry-Riddle Aeronautical University 1994 — 1999
B.S., Management of Technical Operations, Minor in Aviation Business Administration
Brockport Senior High School 1987 — 1992
Bachelor of Science, Management
Insight Global March 2014 - Present
AT&T Mobility June 2013 - March 2014
Wireless Advocates December 2011 - May 2013
Best Buy February 2008 - November 2011
Skills
Information Technology, Customer Service, Customer Support, Network Administration, Networking, Linux, Switches, Routers, IP, Visual Basic, Cabling, Technical Support, Computer Hardware, Troubleshooting, Windows 7, Wireless Networking
Education
ITT Technical Institute-Everett 2012 — 2014
Associate's degree, Network and System Administration/Administrator, 3.98
Edmonds Community College 2012 — 2012
Associate of Arts (A.A.)
Sprint August 2013 - Present
Sprint October 2012 - August 2013
AT&T Mobility June 2010 - August 2012
AT&T August 2008 - June 2010
Skills
Customer Satisfaction, Customer Retention, Wireless, Customer Experience, Retail Sales, Sales, Direct Sales, Customer Service, Retail, Sales Management, Telecommunications, Sales Operations
Education
Erie Community College 2002 — 2004
Criminal Justice and Corrections
Grand Island High School 1998 — 2001
BlueHair Technology Group February 2014 - Present
AT&T Mobility August 2011 - February 2014
AT&T January 2011 - August 2011
AT&T Mobility August 2006 - December 2010
Cingular Wireless September 2003 - August 2006
IBM 2003 - 2003
Alcatel 1998 - 2001
Intelect Network Systems 1995 - 1998
Serv-Air, Inc 1992 - 1995
E-Systems 1989 - 1992
Skills
Technical Training, Instructional Design, Training, VoIP, Management, Product Management, Instructor-led Training, E-Learning, Network Design, Call Centers, Wireless, Marketing Strategy, Technical Writing, IP, Telecommunications, Training Delivery, Wireless Networking, Needs Analysis, Networking, Project Portfolio..., Blended Learning, Cellular Communications, 4G, Mobile Devices, Program Management
Education
Georgia State University 2002 — 2004
MS, Instructional Technology
Emory University 1962 — 1967
BA, Physics
AT&T January 2015 - Present
AT&T Mobility November 2010 - Present
AT&T Mobility November 2010 - March 2011
Jobs for the Future October 2009 - May 2010
Limited Brands June 2008 - September 2009
State House Boston MA January 2006 - August 2006
Skills
Management, Non-profits, Project Management, Analysis, Budgets, Nonprofits, Microsoft Office, Microsoft Excel, Training, Event Planning, Social Media, Public Speaking, Telecommunications, Leadership, Sales, Customer Service, Marketing, CRM, Wireless
Education
Emmanuel College 2006 — 2010
B.A., Political Science, Management
Universidad Autónoma de Santo Domingo 2009 — 2009
Brooks School 2001 — 2005
Diploma, college preparatory, 2006
2020 Companies April 2014 - Present
WRMN April 2004 - Present
AT&T Mobility November 1997 - March 2014
Security Finanacial Group 2003 - 2004
Cingular 2000 - 2001
CellularOne, Inc. 1997 - 2000
Skills
Account Management, Broadcast, Copywriting, Customer Service, Facebook, Management, Media Relations, Microsoft Office, Public Relations, Radio, Radio Broadcasting, Sales, Social Media, Social Media Marketing, Direct Sales, Sales Operations
Education
Elgin Community College 1990 — 1991
N/A
University of Illinois at Urbana-Champaign 1988 — 1989
N/A
AT&T July 2014 - March 2015
AT&T July 2013 - June 2014
AT&T Mobility May 2012 - August 2012
GE Energy January 2012 - May 2012
Robert Half International July 2008 - July 2011
Protiviti September 2006 - July 2008
Cisco Systems July 2005 - July 2006
Skills
Cross-functional Team..., Consulting, Management, Project Management, Business Analytics, IT Strategy, Market Research, Sales, Customer Support, Business Analysis, VMware ESX, Google Adwords, Corporate Social Media, Six Sigma, User Interface Design, Digital Media, Manage Client..., Collaboration Tools, Confluence, Leadership, Strategy, Juniper Secure Access..., SharePoint Designer, EnCase, Program Management, CRM, IIS, VMware Server, Software Defined Network, DevOps, Network Function..., Cloud Security, Private Cloud, Agile Methodologies, Agile Project Management, Customer Experience..., Social Design, Customer Experience..., Voice of the Customer..., Wiki Development, Juniper DX Application..., Microsoft ISA Server, Microsoft Forefront, Microsoft IIS, Server Monitoring, Natural Gas, Midstream, Linux Desktop, Product Management
Education
Emory University - Goizueta Business School 2011 — 2013
MBA
Fudan University 2012 — 2012
School of Management
San Jose State University
Bachelor of Science
Comcast Cable March 2014 - June 2015
Comcast Cable January 2011 - March 2014
Comcast Cable February 2008 - January 2011
AT&T Mobility November 2006 - February 2008
BellSouth March 2006 - November 2006
BellSouth July 2005 - March 2006
Kraft Foods Group June 2005 - August 2005
Marconi, PLC 2001 - 2002
Enrev June 1998 - January 2001
Lockheed Martin 1997 - 1998
Skills
Cross-functional Team..., Wireless, Strategy, Telecommunications, Product Management, Analytics, Project Management, Program Management, Process Improvement, Product Marketing, Vendor Management, Mobile Devices, Product Development, Competitive Analysis, Broadband, Business Intelligence, Operations Management, Integration, Leadership, Business Strategy, IPTV
Education
Emory University - Goizueta Business School 2003 — 2005
Master of Business Administration (MBA), General Management and Marketing
Southern Polytechnic State University 1993 — 1998
Bachelor of Science (B.S.), Electrical Engineering Technology
AT&T Mobility August 2013 - Present
TeleNet Marketing Solutions October 2010 - August 2013
Pilgrim's April 2008 - October 2010
Skills
PowerPoint, Microsoft Word, Marketing Communications, Microsoft Office, Microsoft Excel, Email Marketing, B2B Marketing, Lead Generation, Customer Satisfaction, Customer Service, Marketing, Sales Operations
Education
Liberty University 2013 — 2014
Bachelor's Degree, Business Administration and Management, General
Emmanuel College 2002 — 2005
Associate of Arts and Sciences (A.A.S.)
AT&T Mobility January 2012 - Present
Kaplan College September 2011 - December 2011
Booz Allen Hamilton May 2011 - August 2011
United States Coast Guard May 2010 - June 2011
Cisco Systems January 2010 - August 2010
Qualxserv August 2009 - December 2009
Elizabeth City State University August 2008 - May 2009
Pomeroy IT Solutions August 2008 - August 2008
Federal Department of Defense May 2008 - August 2008
Delaware State University June 2005 - August 2005
Skills
Cisco Networking, Enterprise Mobility, Employee Training, Contract Negotiation, Consulting, Customer Engagement, Solution Selling, Marketing, Graphic Design, Cisco Technologies, Switches, CCNA, Troubleshooting
Education
Georgia Institute of Technology 2013 — 2015
Master of Business Administration (M.B.A.), Strategic Management
Elizabeth City State University 2007 — 2011
Bachelor of Science, Cum Laude, Industrial Technology
Polytech High School 2003 — 2007
HS
Slalom Consulting December 2011 - Present
CSM Bakery Solutions June 2015 - September 2015
Atlanta Ronald McDonald House Charities March 2015 - July 2015
IHG - InterContinental Hotels Group June 2014 - February 2015
Aio Wireless January 2012 - May 2014
AT&T Mobility January 2012 - May 2013
Wipro Consulting July 2009 - December 2011
Lexmark March 2011 - November 2011
Xerox Corporation September 2009 - March 2011
Goizueta Business School August 2007 - May 2009
Skills
Certified Project..., Business Strategy, Insurance, Management Consulting, Organizational Design, Banking, Government, Business Transformation, Financial Analysis, Change Management, Program Management, Business Analysis, Risk Management, Process Improvement, Business Management, Telecommunications, Business Requirements, Management, Business Process..., Business Intelligence, Leadership, Strategy, Mergers & Acquisitions, Consulting, Strategic Planning, Organizational..., Business Process, Project Management
Education
Emory University - Goizueta Business School 2007 — 2009
MBA, Finance, Strategy, Consulting
The University of Georgia 2000 — 2004
BBA, Risk Management and Insurance
Lassiter High School 1996 — 2000
AT&T Mobility February 2013 - Present
Courtesy Buick GMC 2011 - 2013
HSBC 2008 - 2011
Wells Fargo/Wachovia Bank 2006 - 2008
Charter Communications 2003 - 2006
Sitel 2000 - 2003
Education
Jefferson State Community College 2000 — 2001
credits aquired, Social and Philosophical Foundations of Education
Erie Community College
Only Wisdom and Understanding, Social Psychology
Nielsen October 2014 - Present
Nielsen January 2014 - November 2014
FactSet September 2013 - December 2013
FactSet Research Systems April 2013 - September 2013
FactSet Research Systems August 2011 - April 2013
Target June 2010 - August 2010
AT&T Mobility June 2009 - August 2009
Georgia Pacific June 2008 - August 2008
Skills
Business Intelligence, Analytics, Competitive Analysis, Consulting, SQL, Project Management, Equity Research, Strategy, Business Strategy, Market Research, VBA, Product Marketing, Marketing Strategy, Financial Modeling
Education
Emory University - Goizueta Business School 2007 — 2011
BBA, Finance, Marketing & Information Systems
First National Bank Texas July 2015 - Present
Enterprise Rent-A-Car 2014 - 2014
AT&T Mobility 2012 - 2013
Macy's 2010 - 2012
Wal-Mart January 2007 - January 2011
Skills
Visual Merchandising, Customer Service, Sales, Store Management, Store Operations, Customer Satisfaction, Teamwork, Merchandising, Time Management, Telephone Skills, Assortment, Loss Prevention, Cashiering, Merchandise Planning, Inventory Control, Cash Register, Driving Results, Customer Experience, Human Resources, Claims Management, Administration
Education
Embry-Riddle Aeronautical University 2015 — 2017
Master’s Degree, Logistics, Materials, and Supply Chain Management
Indiana University of Pennsylvania 2006 — 2012
Bachelor of Science, Management
Taylor Alderdice High School 2002 — 2006
AT&T Mobility May 2010 - Present
T-Mobile September 2009 - April 2010
Education
Emmanuel College 2008 — 2012
AT&T Mobility September 2004 - Present
P.L.U.T.O Worldwide Management August 2010 - January 2011
Skills
Blogging, Facebook, Public Relations, Advertising, Management, Photography, HTML, Research, Fashion, Media Planning, Film, Music, Wireless, Social Media Marketing, Social Networking, Social Media, Marketing, Marketing Communications, Media Relations, Sales, Direct Sales, Strategic Communications, Publicity, Event Planning, Internal Communications, Customer Service, Sponsorship, Press Releases
Education
Ellis University 2008 — 2010
Master's of Communications, Public Relations, Advertising, and Applied Communication
Talladega College 1999 — 2003
Bachelor of Arts (B.A.), Computer Science
AT&T July 2013 - Present
Emory University July 2011 - Present
AT&T Mobility May 2012 - July 2012
Coca-Cola Refreshments January 2011 - July 2011
Coca-Cola Enterprises July 2006 - July 2011
Clarkston Consulting January 2005 - July 2006
Skills
SDLC, Marketing, Quality Assurance, Cross-functional Team..., Software Documentation, Testing, SAP, ERP
Education
Emory University - Goizueta Business School 2011 — 2013
Master of Business Administration (MBA), General Management, Marketing
Georgia Institute of Technology
BACHELOR OF SCIENCE, INDUSTRIAL ENGINEERING
Spelman College
BACHELOR OF SCIENCE, GENERAL SCIENCE
AT&T Mobility November 2012 - Present
NuVision Manegement/Oceanview Nursing Home and Rehabilitation Center May 2015 - Present
Ericsson September 2009 - April 2012
Sprint Nextel December 2006 - 2009
Sprint PCS February 2000 - April 2006
Education
Elmhurst College 2014 — 2016
Master of Science (MS)
SAS Institute 2014 — 2014
SAS Predictive Modeling
The University of Waikata 2014 — 2014
WEKA: Data Mining With Weka
The University of Texas-Pan American 2004 — 2006
MS
The University of Texas-Pan American 2000 — 2002
MBA
University of Central Florida 1997 — 1999
BS
Telx May 2015 - Present
Telx April 2013 - April 2015
Time Warner Cable Business Class August 2012 - March 2013
AT&T Mobility August 2003 - August 2012
AT&T Mobility January 2008 - August 2010
AT&T Mobility 2006 - 2007
Cingular Wireless 2003 - 2006
Skills
Solution Selling, Cold Calling, Account Management, Cloud Computing, Customer Retention, Wireless, Direct Sales, Networking, Telecommunications, Co-location, Mobile Devices, Management, Data Center, Marketing, New Business Development, Strategic Partnerships, Unified Communications, Salesforce.com, Team Leadership, Product Marketing, VoIP, Forecasting, Fortune 500, E-commerce, Mobile Technology, Project Management, Email Marketing, Managed Services, Strategic Prospecting, Federal Government Sales, GSA Schedule, Exceed Sales Goals, C-Level Negotiation, Consultative Selling..., SMB Sales, Hunting, Competitive Cost..., Sales Funnel..., Closing Business, Major Account..., MBA, SaaS, Federal Government..., Fortune 100, Fortune 1000, Exceeding Quotas, Inventory Planning, Colocation, National Account..., IaaS
Education
Elon University 1999 — 2003
Bachelor of Science (B.S.), Marketing
University of Baltimore 2005 — 2007
MBA
Loyola-Blakefield 1995 — 1999
Wells Fargo July 2015 - Present
AT&T Mobility March 2012 - July 2015
US Cellular September 2006 - January 2010
Verizon Wireless June 2004 - August 2006
Skills
Wireless, Solution Selling, Telecommunications, Direct Sales, Mobile Devices, Customer Retention, Cellular Communications, Managed Services, Customer Satisfaction, Customer Service, Sales Management, Management, Team Leadership, Account Management, Sales, Strategic Planning
Education
Elizabeth City State University 1994 — 1995
Elizabeth City State University
AT&T Mobility February 2011 - Present
The Mykut Real Estate School May 2012 - July 2012
2020 Companies March 2008 - May 2010
Skills
Solution Selling, Customer Service, Direct Sales, Sales, Customer Retention, Account Management, Customer Experience, Customer Satisfaction, Sales Management, Sales Operations, Sales Process, Telecommunications, Team Building, Wireless, Sales Presentations, Mobile Devices, Team Leadership
Education
Edmonds Community College 2013 — 2014
Associate's Degree, Business/Commerce, General
University of Calcutta 2004 — 2007
Bachelor of Commerce (B.Com.), Accounting and Finance
Boeing October 2014 - Present
Boeing April 2013 - October 2014
Boeing October 2012 - April 2013
Western Pneumatic Tube Co. May 2012 - June 2012
AT&T Mobility 2007 - 2011
Nouveau Riche 2008 - 2010
Edgewood Baptist Church May 2006 - June 2006
Skills
Customer Experience, Customer Service, Sales, Customer Relations, Customer Retention, Janitorial Services, Sheet Metal, Directional Drilling, Aerospace Manufacturing, Aerospace Structures, Forklift Operator, Team Leadership, Troubleshooting, Negotiation, Process Improvement, Customer Satisfaction, Lean Warehousing, Warehousing, Expediting, Real Estate, Manufacturing
Education
Washinton Aerospace Training & Research Center 2011 — 2012
Aerospace Manufacturing Core, Aerospace Manufacturing Assembly Mechanic, Aerospace Mechanics
Nouveau Riche 2008 — 2010
Real Estate Investing
Edmonds Community College 2006 — 2007
Associate’s Degree, General Studies
AT&T Mobility May 2013 - Present
WDS May 2006 - September 2011
AT&T February 2004 - April 2005
AT&T February 2001 - February 2004
Skills
ITIL Certification, Certified Project..., Certified Business..., Change Management, Software Documentation, Cross-functional Team..., Management, Vendor Management, ITIL, Business Analysis, Business Continuity, Agile Methodologies, Agile Project Management, Analysis, Active Directory, Business Intelligence, Business Requirements, CRM, Call Centers, Coaching, Customer Experience, Customer Satisfaction, Customer Service, Data Center, Databases, Disaster Recovery, Healthcare, Human Resources, IT Service Management, Insurance, Integration, Leadership, Network Security, Networking, Operations Management, PMP, Process Improvement, Product Management, Program Management, Project Management, Quality Assurance, Requirements Analysis, Requirements Gathering, SDLC, SharePoint, Six Sigma, Software Project..., System Administration, Team Building, Team Leadership
Education
University of Washington 2006 — 2007
Certificate, Systems Analysis, Architectures, Modeling PM Certification
Edmonds Community College 2005 — 2006
PM Certification, Project Management Certification
Tompkins Financial Corporation April 2015 - Present
World Kitchen, LLC March 2014 - April 2015
AT&T Mobility May 2013 - February 2014
Olan Mills October 2009 - January 2013
Skills
Sales, Human Resources, Recruiting, Customer Service, New Business Development, Leadership Development, Customer Satisfaction, Hiring, Training, Interviews, Teamwork, Data Entry, Performance Management, Telephone Skills, Building Relationships, Social Networking, Sales Management, Retail, Store Management, Merchandising, Cold Calling, Retail Sales, Marketing, Digital Photography, Account Management, Team Building, Coaching, Profit, Sales Presentations, Inventory Control, Cashiering, Visual Merchandising
Education
Elmira College 2004 — 2008
Bachelor of Arts (B.A.), Psychology
Elmira College 2004 — 2008
Bachelor of Arts (BA), Psychology
Corning Community College 2002 — 2004
Associate of Science (A.S.), General Studies
Paychex February 2014 - Present
Greatbatch Medical September 2013 - January 2014
AJ Santiago LLC May 2010 - April 2013
Phi Theta Kappa - New York Region March 2010 - March 2011
M&T Bank February 2008 - November 2008
AT&T Mobility February 2006 - December 2007
Priceless Wireless January 2002 - January 2006
National Marketing/Catalog X November 1999 - December 2002
Skills
Sales, Retail, Customer Retention, Loans, Customer Service, Merchandising, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Recruiting, Networking, Performance Management, Data Entry, Event Planning, Direct Sales, Sales Management, Public Speaking, Employee Relations, Cold Calling, Outlook, Team Building, Coaching, Customer Satisfaction, Training, Human Resources, Management, Teamwork, Team Leadership, Sales Process, Team Management, Leadership Development, Auditing, Call Centers, Social Networking, Analysis, Strategic Planning, Leadership, Employee Training, Interviews, Talent Acquisition, Employee Benefits, Onboarding, Payroll, Organizational..., Policy, HRIS, Personnel Management, Benefits Administration, Sourcing
Education
Niagara University 2011 — 2013
Bachelors of Arts, Business Management with a concentration in Human Reources, 3.82
Erie Community College 2009 — 2011
Associates in Applied Science, Business Administation, 4.0
Website Creation Consulting Services (hobby) January 2012 - Present
T-Mobile October 2013 - April 2014
State Street Bank April 2011 - October 2013
AT&T Mobility May 2010 - March 2011
Whole Foods Market August 2009 - May 2010
H&R Block financial January 2007 - July 2009
Prudential Financial January 1999 - January 2007
Skills
Finance, Investments, Marketing, Customer Service, Financial Analysis, Facebook, Market Research, Marketing Strategy, Public Speaking, Microsoft Excel, Microsoft Office, PowerPoint, Web Design, Negotiation, Analytics, Chess, Websites, Stock Market Analysis, Business Analysis, Databases, Data Entry, Sales, Microsoft Word, Mobile Technology, Mobile Communications, Blackberry, Customer Service..., Writing, Strategic Thinking, HTML, Website Monetization, Website Promotion, Website Building, Community Service, Investment Portfolio, Portfolio Assessment, Analytical Reasoning, MBA, Twitter, LinkedIn, Financial Statement..., Wall Street, Portfolio Optimization, Data Analysis, Fixed Income Portfolio..., Technical Recruiting, Recruiting, IT Recruitment, Recruitments, Analysis
Education
Endicott College 2010 — 2012
MBA, Business/Managerial Economics, 3.7 GPA
AT&T Mobility July 2012 - Present
AT&T June 2010 - July 2012
AT&T June 2008 - June 2010
AT&T April 2005 - June 2008
AT&T June 2002 - April 2005
AT&T September 1997 - June 2002
Worldspan August 1995 - August 1997
Worldspan September 1993 - July 1995
Skills
Business Case Modelling, Financial Analysis, Financial Modeling, Financial Reporting, Forecasting, Collaboration, Problem Solving, Communication, People-oriented, Written & Oral..., Process Improvement, Microsoft Excel, Access, Data Manipulation, PowerPoint, Executive Reporting, Supervision, Conflict Resolution, Capital Budgeting, Demand Planning, Operating Budgets, Financial Forecasting, Revenue Forecasting, Resellers, Sales Operations, Supply Chain Management, Essbase, Business Objects, Manugistics, Accounting, Wireless Mobility, Telecommunications
Education
Elon University 1989 — 1993
Bachelor of Applied Science (B.A.Sc.), Accounting
Dugout Club May 2009 - May 2011
AT&T Mobility November 2006 - March 2009
AT&T Mobility February 2006 - November 2006
Schlumberger Information Solutions April 2000 - January 2001
CIBA Vision April 1999 - April 2000
LHS March 1997 - April 1999
AT&T Mobility May 1996 - December 1997
ISS, Inc December 1996 - February 1997
GTE January 1996 - April 1996
Sprint Nextel July 1995 - December 1995
Skills
SQL, Vendor Management, Unix, Software Documentation, Requirements Analysis, Software Quality..., Quality Assurance, SDLC, Oracle, Testing, ClearCase, Quality Center, Microsoft SQL Server, Databases, BMC Remedy, Telecommunications, Program Management
Education
Emporia State University
BS in Business, Information Systems and Accounting Majors
VMware September 2013 - Present
Accenture January 2011 - September 2013
EMC (Accenture / EMC Global IT Alliance) March 2004 - January 2011
Accenture September 1997 - March 2004
Siemens May 1996 - September 1997
Motorola, Inc. 1992 - 1996
AT&T Mobility 1991 - 1992
NCR Corporation 1987 - 1990
Skills
Cloud Computing, Management, IT Strategy, Consulting, Business Strategy, Leadership, Professional Services, Data Center, Enterprise Software, Wireless, Go-to-market Strategy, Virtualization, Solution Selling, Sales Management, Mobile Technology, Managed Services, IT Management, IT Operations, Security, Strategy, Business Process..., Storage, IT Solutions, Full P&L Responsibility, Global Business..., Global Management, Mobile Devices, Mobile Applications, Mobile Communications, Storage Management, Big Data, Data Centre Architecture, Communication Skills, People Development, Innovation, US Patent, Solution Architecture, Partner Management, Enterprise Architecture, Strategic Partnerships, Product Management, IT Transformation, Sales Enablement, IT Outsourcing, Business Continuity, Disaster Recovery, Telecommunications, Information Technology, Business Process
Education
Emory University 1990 — 1991
MBA, Business
University of Georgia - Terry College of Business 1984 — 1987
BBA, Marketing and Strategy
Wesley International Academy 2011 - Present
Jabian Consulting January 2008 - Present
Frisdoo, LLC 2007 - July 2009
AT&T Mobility March 2007 - January 2008
Accenture 2003 - 2007
Norfolk Southern Corporation 2002 - 2003
BellSouth 2001 - 2002
X-Form, Inc 2001 - 2002
The Handyman Network 1999 - 2001
Fourth Tier October 1998 - February 1999
Skills
Business Analysis, Data Analysis, Data Warehouse..., Microsoft CRM, Siebel, PL/SQL, Unix Shell Scripting, Teradata, Agile, Agile Methodologies, Business Intelligence, Unix, Data Warehousing, Microsoft SQL Server, Business Process, Software Development, IT Strategy, Software Project..., Requirements Analysis, SDLC, CRM, Enterprise Architecture, Requirements Gathering, Business Process Design, Oracle, Solution Architecture, Consulting, SOA, Integration, Agile Project Management, Business Process..., Visio, Data Modeling, ETL, Enterprise Software, Project Portfolio..., Charter Schools, Non-profit Boards, SQL, Analysis, Information Technology
Education
Emory University - Goizueta Business School 1996 — 1998
BBA, Finance
Emory University 1993 — 1998
BS, Computer Science, Mathematics
Greenwood High School 1990 — 1993
BARD MEDICAL April 2015 - Present
AT&T Mobility December 2011 - April 2015
Cartoon Network July 2010 - December 2010
Fuse Television October 2007 - July 2010
Emmis Communications December 2004 - May 2007
Skills
Social Media Marketing, Social Media, Digital Marketing, Advertising, Program Management, Marketing, Brand Management, Integrated Marketing, Strategy, Event Management, Web Analytics, Product Marketing, Marketing Strategy, Digital Media, Digital Strategy, Email Marketing, SEM, Marketing Communications, SEO, E-commerce, Creative Direction, Management
Education
Emory University - Goizueta Business School 2009 — 2011
MBA
Fordham University 1998 — 2001
english
University of Maryland College Park
AT&T Mobility May 2014 - Present
AT&T Mobility July 2013 - May 2014
AT&T Mobility September 2011 - June 2013
AT&T Mobility October 2008 - August 2011
AT&T Mobility August 2006 - September 2008
AT&T Mobility October 2005 - August 2006
AT&T Mobility August 2004 - September 2005
AT&T Mobility November 2002 - July 2004
RadioShack September 2001 - November 2002
RadioShack April 2001 - September 2001
Skills
Sales Operations, Telecommunications, Leadership, Strategy, Management, Wireless, Retail, Customer Retention, Analysis, Sales, Training, Program Management, Customer Experience, Forecasting, Account Management, Customer Satisfaction, Direct Sales, Sales Management, Decision Modeling, Predictive Modeling, Big Data, Predictive Analytics, Quota Setting, ETL, Product Development, Business Intelligence, Tableau, Cross-functional Team..., Marketing, Team Leadership, Strategic Planning
Education
Emory University - Goizueta Business School 2012 — 2014
Master of Business Administration (MBA), Information Systems and Operations Management
University of Melbourne 1997 — 2000
Bachelor of Information System
AT&T ConsultantIsagenixJanuary 2014 - Present
AT&T Mobility April 2008 - May 2013
AT&T January 2006 - April 2008
Appalachian Cast Products March 2003 - November 2005
Skills
Management, Project Management, Customer Retention, Data Analysis, Public Speaking, Account Management, Customer Satisfaction, Process Improvement, Sales, Team Leadership, Call Centers, Telecommunications, CRM, Vendor Management, Salesforce.com, Wireless, Direct Sales
Education
Emory and Henry College
Bachelor of Business Administration (BBA), Accounting and Computer Science
Virginia Highlands Community College
Computer Programming
Pinkham Lincoln Automotive September 2014 - Present
Pinkham Lincoln Automotive September 2014 - Present
Furniture Liquidators October 2013 - July 2014
AT&T Mobility February 2013 - October 2013
Pinkham Lincoln Automotive March 2005 - January 2013
Skills
Wireless, Mobile Devices, GSM, VoIP, LTE, IP, UMTS, 3G, Cellular Communications, CDMA, Network Design, Managed Services, Solution Selling, Call Centers, Product Management, MPLS, RF, Direct Sales, Ethernet, Unified Communications, Telephony, SIP, Customer Satisfaction, Customer Service, Sales, Account Management, Retail, Sales Management, Marketing, Strategic Planning, Telecommunications, Training, Negotiation, Team Leadership, Sales Process, Leadership, Social Networking, Social Media, Customer Retention
Education
Central Hardin High School
High School Diploma
Elizabethtown Community and Technical College
Automatic Data Processing December 2007 - Present
AT&T Mobility June 2005 - November 2007
Providian Financial September 2002 - May 2005
Skills
Knowledge of SAP,..., Detail oriented and..., Ability to prepare..., Competent in providing..., Bilingual Proficiency, Proficient in Excel,...
Education
University of Phoenix 2009 — 2011
Bachelor of Science (BS), Accounting, 3.27
El Paso Community College 2006 — 2009
Associate of Arts (AA), Business Administration and Management, General
AT&T Mobility January 2009 - Present
AT&T December 2006 - December 2008
BellSouth (merged with AT&T) December 2003 - December 2006
Qwest Communications (now a part of CenturyLink) June 1998 - November 2001
US WEST (now a part of CenturyLink) June 1995 - June 1998
Skills
Telecommunications, Mobile Devices, Business Development, Strategic Partnerships, Strategy, Product Development, Wireless, Networking, Product Management, Business Intelligence, VoIP, Product Marketing, Leadership, Sales Operations, Go-to-market Strategy, Call Centers, Team Building, Global Marketing, RFP, SaaS, IP, Mobile Technology, Competitive Analysis, Marketing Research, Vendor Management, Project Planning, Program Management, Cross-functional Team..., Solution Selling, Managed Services, Wireless Broadband, Professional Services, Start-ups, Cloud Computing, Customer Experience, Channel Partners, Direct Sales, Enterprise Software, Product Lifecycle..., M2M, Unified Communications, Product Launch, CRM, Multi-channel Marketing, Sales Process, B2B, Mobile Applications, Partner Management, Broadband, P&L Management
Education
Emory University - Goizueta Business School
Certificate, Management Development Program
Florida Agricultural and Mechanical University
MBA, Marketing
Florida Agricultural and Mechanical University
BSIE, Industrial Engineering
AT&T Mobility July 2013 - Present
The Walt Disney Company August 2011 - May 2013
Motricity February 2009 - August 2011
Motricity January 2008 - August 2011
Motricity (formerly known July 2007 - July 2011
Infospace June 2007 - January 2008
Infospace January 2007 - January 2008
AT&T Wireless July 2005 - July 2007
AT&T 2005 - 2007
AT&T Mobility 2004 - 2007
Skills
Wireless, ITIL, Mobile Devices, Linux, Mobile Applications, Agile Methodologies, Troubleshooting, Telecommunications, Data Center, Windows Server, IIS, Microsoft SQL Server, Incident Management, Technical Support, TCP/IP, Enterprise Architecture, SQL, Enterprise Software, Software Documentation, Networking, VMware, Testing, Hand Knitting, Crochet, Kanban, Veterinary Medicine, Cloud Computing IaaS, Servers, Active Directory, Help Desk Support, Customer Satisfaction, Digital Media, JavaScript, Content Management, Relationship Management, Spam Filtering, Web Content Management, CRM, Compliance, Customer Retention, Problem Solving, Customer Service, Perl, Network Administration, Windows
Education
Northwest University 2012 — 2019
Master of Business Administration (M.B.A.), Business Administration, Management and Operations, 3.8
Lake Washington Technical College 2010 — 2011
Computer and Information Sciences and Support Services, 3.66
University of Phoenix 2006 — 2006
Information Technology, 3.8
Edmonds Community College 1998 — 1999
ATA, Computer and Information Sciences and Support Services
Sequim High School 1987 — 1991
AT&T Mobility February 2008 - Present
Co-ca Cola Bottling Company June 1988 - October 2006
Skills
Telecommunications, Call Center, Wireless, Troubleshooting, Computer Network..., Customer Service, Customer Satisfaction, Wireless Networking, Process Improvement, Microsoft Office, Team Leadership, Access, Six Sigma, Program Management, Team Building, PMP, Quality Assurance, Data Analysis, VoIP, Project Management
Education
El Camino College
Business Administration, Management and Operations
AT&T May 2011 - Present
AT&T Mobility December 2008 - January 2012
Macy's Systems & Technology November 2008 - November 2008
Macy's Systems and Technology 2000 - November 2008
Federated Systems Group March 1995 - 2000
Georgia Pacific 1993 - 1995
Gerber Alley 1986 - 1993
Skills
Data Warehousing, Data Modeling, SDLC, Business Intelligence, Teradata, Oracle, Business Analysis, Database Design, Requirements Analysis, SQL, DB2, Enterprise Architecture, Unix, Microsoft SQL Server, Visual Basic, Crystal Reports, T-SQL, Software Development, Analysis, Databases, COBOL, Visio, Software Project..., SharePoint, Integration, Systems Analysis, Mainframe, Performance Tuning, Disaster Recovery, Erwin, Solution Architecture, Dimensional Modeling, Master Data Management, SQL Tuning, Business Requirements, XML, Architecture, Access, Microstrategy, Data Marts, Requirements Gathering, PL/SQL, Unix Shell Scripting, Data Migration, SOA, Data Integration
Education
Shorecrest 1970 — 2018
Emory 1977 — 1981
BA, Math, Computer Science
Oxford College of Emory University 1976 — 1979
BA, Math and Computer Science
Northwestern Mutual October 2010 - Present
AT&T Mobility June 2007 - August 2010
Alltel Wireless 1999 - 2007
Education
Elizabeth City State University
BS, Business Administration
Walter Hines Page Senior High School
Cengage Learning July 2015 - Present
Pearson Education April 2012 - June 2015
Pearson January 2009 - April 2012
AT&T Mobility December 2006 - January 2009
MasterLink Corporation June 2005 - December 2006
Time Warner Cable Business Class April 2004 - June 2005
River Run Computers June 2002 - March 2004
Skills
Publishing, Sales, Content Development, E-Learning, Online Publishing, Academic Publishing, Sales Presentations, Textbooks, Content Management, Books, New Business Development, Account Management, Training, Editorial, Copy Editing, Public Speaking, Ebooks, Leadership, Publications, Copywriting, Social Media, Sales Management, Proofreading, Marketing Strategy, Strategic Partnerships, Content Strategy, Digital Media, Advertising, Strategic Planning, Social Networking, Educational Technology, Higher Education, Sales Process, Marketing, Online Advertising, Blogging, Marketing Communications, Social Media Marketing, Custom Publishing, Instructional Design, Direct Marketing, B2B, Networking, Pre-sales
Education
University of Wisconsin-Milwaukee 1997 — 2001
Bachelor of Arts, Communications
Emerson College 1996 — 1997
University School of Milwaukee 1992 — 1996
AT&T Mobility EMO Click 2 ChatAT&T MobilityOctober 2008 - Present
Education
Edmonds Community College 2000 — 2003
Business
AT&T Mobility May 2000 - Present
Volt February 2000 - May 2000
Overland Contracting Inc. June 1998 - May 1999
Skills
Wireless, AC/DC, Project Management, Construction, Microsoft Excel, English, Fundraising, Inventory Management, Criminal Justice, Leadership, Microsoft Office, Social Media, Teamwork, Time Management, Telecommunications, UMTS, GSM, 3G, 4G, RF
Education
Erie Community College 1992 — 1995
Associate's Degree, Criminal Justice and Corrections, 3.0
Lancaster high school 1986 — 1989
Navigating Cancer December 2014 - Present
Moz April 2013 - December 2014
SEOmoz January 2012 - April 2013
SEOmozs June 2011 - December 2011
AT&T Mobility August 2010 - June 2011
AT&T Mobility January 2010 - August 2010
AT&T Mobility August 2008 - January 2010
Slope and Basin Consortium August 2006 - August 2008
Skills
Agile Project Management, Good at communicating..., Deadline Management, Ridiculously organized, Self Driven, Oral & Written..., Strategic Planning, Audience, Task Management, Self-driven, Scalability, Agile Methodologies, Flash, XML, CSS, JavaScript, Cloud Computing, User Experience, Scrum, E-commerce, Web Applications, Product Management
Education
Montana State University-Bozeman 2002 — 2007
B.S., Geohydrology, Earth Sciences
Edmonds Community College 1997 — 1999
Running Start student, General Studies
The Boeing Company May 2013 - October 2014
Elegant Style Furniture January 2012 - May 2013
jetAVIVA September 2012 - October 2012
Walton Motivation June 2011 - August 2011
Higher Colleges of Technology April 2010 - April 2011
Embry-Riddle Aeronautical University 2008 - 2009
AT&T Mobility 2006 - 2006
Skills
Analysis, Project Planning, Entrepreneurship, Aviation, Market Research, Strategic Planning, International Relations, English, Economics, Teamwork, Marketing, Cross-cultural, Farsi, International Business, Business Planning, Negotiation, Strategy, People Skills, International Management, Flight Instruction
Education
Embry-Riddle Aeronautical University 2007 — 2011
Aviation Business Administration, International Management
Embry-Riddle Aeronautical University 2007 — 2011
Aeronautical Science, Commercial Flight Operations
Iacoca Institute - The Global Village for Future Leaders of Business and Industry 2011 — 2011
International Business/Trade/Commerce
Computer Distributors Inc. October 2012 - July 2014
PR Insurance Guaranty Association August 2003 - December 2013
AT&T Mobility April 2005 - March 2012
Skills
Software Development, Server Administration, User Experience, Software Configuration..., Programming Languages, Router Configuration, Server Configuration, System Configuration, Visual Basic, Training, Active Directory, Networking, Network Administration, Windows XP, Network Security, Telecommunications
Education
EDP College of Puerto Rico Inc-San Juan 2008 — 2011
management information systems (MIS), Information Technology, Master degree in Management Information Systems (MIS).
EDP College of Puerto Rico Inc-San Juan 2005 — 2007
Bachelor of Science (BS), Computer and Information Sciences and Support Services, Bachelor degree in Computer Programming.
FedEx Freight March 2014 - Present
SunTrust Bank August 2011 - March 2014
TigerDirect.com February 2011 - August 2011
AT&T Mobility September 2004 - February 2011
Skills
Team Building, Organizational..., Strategic Partnerships, Management, Cold Calling, New Business Development, CRM, Sales, Sales Management, Sales Process, Microsoft Office, Written Communication, Verbal & Written..., Critical Thinking, Energetic team player, Team Leadership, Analysis, Leadership, Training, Account Management, Customer Retention, B2B, Direct Sales, Contract Negotiation, Business Development, Operations Management
Education
Florida State University 2006 — 2009
Mechanical Engineering
Embry-Riddle Aeronautical University 2003 — 2005
Bachelors of Science, Technical Management
Mazzie Flying Academy 2000 — 2001
Certificate, Commercial Pilot
Sprint February 2014 - Present
NSN - Nokia Solutions and Networks January 2013 - February 2014
NSN - Nokia Solutions and Networks June 2012 - January 2013
ATT Mobility October 2011 - June 2012
Skills
LTE, UMTS, Wireless, GSM, CDMA, 3G, Telecommunications, Cellular Communications, Wireless Networking, Microwave, 4G, Computer Network..., Network Design, Troubleshooting, WiMAX, Ethernet, Integration, Fiber Optics, BSS, IP, Implementation..., 2G, Networking, Project Planning, System Deployment, VoIP, SDH, WiFi, WCDMA, Mobile Devices
Education
El Centro Community College 1991 — 1992
Diploma, Basic Skills and Developmental/Remedial Education
El Centro College
MetroPCS July 2015 - Present
Mosaic Sales Solutions January 2013 - July 2015
Dillards November 2011 - December 2012
T-Mobile August 2008 - October 2011
Alltel Wireless May 2007 - July 2008
AT&T Mobility April 2005 - May 2007
Skills
Microsoft Office, Workplace Writing, Bilingual-Spanish, Customer Satisfaction, Cold Calling, Customer Service, Sales, Call Center, Customer Retention, Customer Experience, Direct Sales, Retail, Sales Operations, Sales Management, Inventory Management, Account Management, Team Building, Merchandising, Forecasting, Team Leadership, Teamwork, Marketing, Outlook, Time Management
Education
The University of Texas at El Paso 2009 — 2011
Bachelor of Business Administration, Marketing
El Paso Community College 2008 — 2009
Associate of Arts, Business Administration
FedEx Office January 2011 - Present
AT&T Mobility July 2010 - December 2010
Nortel Networks April 2008 - August 2009
Sprint Nextel January 1997 - January 2008
Southwestern Bell Wireless January 1994 - January 1997
Fujitsu Network Transmission Systems January 1985 - January 1994
Skills
Cold Calling, Sales Support, Technical Communication, Account Management, B2B, Customer Relations, Sales Operations, Consultative Selling, Solution Selling, Sales Process, Salesforce.com, Sales Management, Call Center, Trade Shows, New Business Development, Channel Management, Hiring, Customer Satisfaction, Customer Service, Telephone Skills, Selling, Direct Sales, Team Building, Outlook, Unified Communications, Negotiation, Sales Presentations, Coaching, Problem Solving, Telecommunications, Wireless, Team Leadership, Customer Retention, Call Centers, Channel Partners, Management, Sales, Training, Customer Experience, Retail
Education
Erie Community College 1977 — 1979
Associates Applied Science, Management Engineering Technology
United Healthcare August 2014 - Present
APAC October 2012 - March 2014
North Carolina Eye Bank April 2011 - June 2012
Hatch, Inc. December 2009 - October 2010
AT&T Mobility November 1993 - August 2009
Vanguard Cellular Systems, Inc. January 1996 - January 1998
Skills
Team Building, Customer Service, Call Center, Call Centers, Coaching, Fundraising, Leadership, Management, Process Improvement, Public Speaking, Quality Assurance, Strategic Planning, Time Management, Training
Education
Emory University 1987 — 1991
Bachelor of Arts, English and Modern Languages
Cheshire Soccer Club April 2015 - Present
Central Connecticut Chiropractic May 2012 - Present
North Haven Soccer Club May 2010 - Present
Three Little Pigs Construction June 2011 - January 2015
American Housing Alliance December 2009 - January 2015
Prime Management LLC December 2009 - January 2015
AT&T Mobility November 2010 - April 2012
Connecticut Sportsplex January 2011 - January 2012
Connecticut Sportsplex August 2010 - January 2012
Connecticut Sportsplex June 2000 - August 2010
Skills
Customer Service, Microsoft Office, PowerPoint, Microsoft Excel, Organization Skills, Communication, Problem Solving, Thrive in A Fast-paced..., At Multitasking, Problem Management, Teamwork, Leadership, Microsoft Word, Microsoft Exchange, QuickBooks, Adobe Acrobat, Typing, Adaptive Learning, Adaptation, People Skills, Problem Analysis, ICD-9, ICD-10, Receptionist Duties, Troubleshooting, Time Management, Writing, Windows, Mac OS, Nutrition, Fitness, Soccer Coaching, Soccer, Social Networking, Healthcare
Education
Elizabethtown College 2006 — 2010
Bachelors of Science, Biology - Allied Health
Sacred Heart Academy 2002 — 2006
High School Diploma
Beverly Hills Teddy Bear Co. September 2011 - Present
AT&T Mobility October 2008 - February 2010
GEICO February 2007 - July 2008
Skills
Project Management, Promotions, Manufacturing, Online Advertising, Advertising, Marketing, Strategic Planning, Social Media Marketing, Marketing Communications, Product Development, Sales Promotion, Account Management, Marketing Strategy, Sales Management, Sales, B2B, Brand Development, Brand Management, CRM, Competitive Analysis, Customer Service, Digital Marketing, Direct Marketing, E-commerce, Email Marketing, Integrated Marketing, Management, Market Planning, Marketing Management, Negotiation, New Business Development, Online Marketing, Product Management, Product Marketing, Retail, Social Media, Strategic Partnerships, Strategy, Team Building, Team Leadership, Trade Shows, Creative Direction, Leadership, Social Networking, Consumer Products, Cross-functional Team..., Event Management, Sales Operations, Microsoft Office, Event Planning
Education
Erie Community College
Business, Management, Marketing, and Related Support Services
Polk State College
AT&T Mobility March 2004 - Present
Cingular Wireless March 2002 - March 2004
Bellsouth Mobility January 2000 - March 2002
Bellsouth Mobility January 1999 - December 1999
Bellsouth Mobility DCS July 1995 - December 1998
Skills
PMP
Education
Embry-Riddle Aeronautical University 2011 — 2013
MS, Project Management
Greenville Technical College
AS, EET
South Carolina State University
BS, EET
The Coca-Cola Company June 2015 - Present
Cross Keys Foundation 2009 - Present
The Coca-Cola Company October 2014 - June 2015
The Coca-Cola Company August 2013 - September 2014
AT&T Mobility August 2010 - August 2013
Excognito, Inc November 1999 - August 2011
The ADEC Group, Inc. November 2008 - December 2009
The Coca-Cola Company December 2008 - June 2009
AT&T April 2007 - November 2007
BellSouth January 2000 - March 2007
Skills
Cloud Computing, Project Management, Agile Methodologies, SaaS, SOA, Team Building, Virtualization, Linux, Data Analysis, Apache, MySQL, Budgets, Tomcat, PHP, Open Source, JIRA, Supplier Evaluation, PaaS, Web Hosting, IaaS, Integration, Software Project..., Agile Project Management, Software Development, PMP, Web Services, Vendor Management, Scrum, Organizational Behavior, LAMP, Social Media, Big Data, E-commerce, Data Center, Leadership, Strategy, Unix, Telecommunications, Networking, SDLC, Web Applications, Architectures, Architecture, Management, Business Analysis
Education
University of Hartford 1992 — 1993
MBA, Quantitative Analysis, International Business, Marketing, Finance
Georgia State University - J. Mack Robinson College of Business 1989 — 1992
BIS, Interdisciplinary - Business & Language
Emory University 1981 — 1983
Spanish Literature, Poetry, and History
Advance Agile - Cockburn
Nordstrom November 2014 - Present
Mercedes-Benz of Oakland January 2014 - November 2014
Nordstrom November 2012 - January 2014
AT&T Mobility December 2005 - November 2011
Skills
T1, Wireless, Broadband, Sales, Designer Fashion, Customer Experience, Solution Selling, Telecommunications, VoIP, Long Distance, Call Center, Call Centers, Direct Sales, E-commerce, Customer Service, Sales Process, Retail, Social Networking, Public Speaking, PowerPoint, Social Media, Social Media Marketing, Training, Leadership, Microsoft Excel, Team Building, Event Planning, Marketing
Education
Ellsworth Community College
Associate's degree, General Education
Kia Motors America October 2014 - Present
AT&T Mobility October 2010 - October 2014
Comcast March 2010 - September 2010
AIT Industries Optical Supply May 2009 - August 2009
Skills
Adobe Creative Suite, Microsoft Office, Apple Macintosh, PC, InDesign, Customer Service, Sales Operations, Editing, Photoshop, Sales Management, Teamwork, Social Networking, Social Media Marketing, Outlook, PowerPoint, Social Media, Marketing
Education
Western Illinois University 2007 — 2009
Bachelor of Science (B.S.), Graphic Communications
Elgin Community College 2005 — 2007
Associate of Arts (A.A.), General
Advantage Engineers April 2015 - Present
Advantage Engineers December 2013 - March 2015
Municipality of Norristown January 2010 - December 2014
AT&T Mobility August 2013 - November 2013
T-Mobile April 2012 - May 2013
Clarifi (formerly CCCS of Delaware Valley) March 2010 - April 2012
Vox Communications September 2007 - July 2008
Site Link Wireless December 2005 - September 2007
Westrum Development Company October 2003 - December 2005
SBA Network Services March 2001 - December 2002
Skills
Community Outreach, Zoning, Project Management, Strategic Planning, Contract Negotiation, Program Management, Telecommunications, Public Speaking, Project Planning, Microsoft Office, Team Building, Microsoft Word, Due Diligence, Marketing, Research
Education
University of Baltimore School of Law 1994 — 1997
J.D., Law & Public Administration
Emory University 1990 — 1994
B.A., Political Science & Sociolgy
AT&T May 2015 - Present
AT&T Mobility March 2013 - May 2015
AT&T Authorized Retailer March 2010 - March 2013
Skills
Sales Management, Cold Calling, Account Management, Sales Process, Telecommunications, Sales Operations, Team Building, Customer Service, New Business Development, Sales Presentations, Leadership, Operations Management, Cross-functional Team..., Business Development, Customer Satisfaction, Direct Sales, Program Management, Team Leadership, Process Improvement, Training, Sales, Negotiation, Marketing, Strategic Planning, Management, Solution Selling, Recruiting, Inventory Management, Retail, Coaching, P&L Management, Product Marketing, Time Management, Start-ups, Microsoft Office, Product Management, Selling, Budgets, Analysis, Wireless, Contract Negotiation, Customer Experience, Customer Retention, Interviews, Leadership Development, Logistics, Salesforce.com, Process Scheduler, Strategy
Education
Embry Riddle Aeronautical University-Worldwide 2013 — 2015
Master's degree, Business Administration in Aviation
Embry-Riddle Aeronautical University 2007 — 2012
Bachelor of Science (BS), Business Administration and Management, General
Dealertrack Technologies July 2015 - Present
Vape City January 2013 - July 2015
AutoTrader.com November 2013 - May 2015
TMX Finance June 2012 - May 2013
Go Wireless Inc. July 2010 - August 2012
Century Payments, Inc. 2012 - 2012
AT&T Mobility June 2003 - November 2005
Broadcast News Channel 2003 - 2004
Skills
Telecommunications, Wireless, CDMA, VoIP, LTE, IP, MPLS, 4G, WiMAX, EVDO, Mobile Devices, GSM, 3G, iDEN, Call Center, Sales Management, Sales Rep Training, Customer Service, Customer Retention, Team Building, Team Leadership, Team Management, Solution Selling, Insurance, Retail, Training, Sales, Business Development, Management, Salesforce.com, Account Management, Sales Process, Direct Sales, Profit, Employee Relations, Contract Negotiation, Customer Experience, Recruiting, Inventory Management, Vendor Management, Lead Generation, Operations Management, New Business Development, Cellular Communications, Cold Calling, Inventory Control, Customer Satisfaction, Call Centers, Marketing, B2B
Education
El Paso Community College 1995 — 1998
Associate's degree, Business, Management, Marketing, and Related Support Services
The University of Texas at El Paso
Business, Management, Marketing, and Related Support Services
Dexis Consulting Group August 2015 - Present
CARE International Sri Lanka June 2015 - August 2015
Institute For Developing Nations February 2015 - May 2015
The Carter Center January 2015 - May 2015
Millennium Villages Project May 2014 - August 2014
Refugee Family Services October 2013 - May 2014
Comcast Cable August 2011 - July 2013
AT&T Mobility July 2010 - August 2011
The Carter Center August 2010 - December 2010
Refugees International January 2009 - June 2009
Skills
Research, Process Scheduler, Supervisory Skills, Microsoft Office, Microsoft Excel, Data Analysis, PowerPoint, Microsoft Word, Customer Service, Non-profits, Access, Social Media, At Multitasking, Teamwork, Analysis, Project Planning, Leadership, Team Leadership, Public Speaking, Editing, Fundraising, Data Entry, Community Outreach, Troubleshooting, International Relations, Human Rights, NGOs, Call Center, Time Management, Social Networking, Politics, Policy Analysis, Customer Satisfaction, Call Centers, Windows, Outlook, Project Management, Budgets, Management, Training, Nonprofits
Education
Emory University 2013 — 2015
Master's in Development Practice, Development Economics and International Development
University at Buffalo 2007 — 2009
BA, International Studies, Political Science, French
Dish Network August 2014 - Present
DIRECTV May 2012 - August 2014
RepCoPro LLC November 2010 - September 2011
LaMi Products INC. May 2009 - December 2010
Darden Restaurants May 2007 - May 2009
AT&T Mobility January 2004 - May 2007
Friendly Markets July 2001 - January 2004
Skills
Management, Time Management, Training, Sales, Team Leadership, Customer Service, Retail, Networking, Sales Operations, Employee Training, Sales Process, Testing, HTML, CSS, Wireless, Software Installation, CCNA, Wine, Microsoft Office, Direct Sales, Social Networking, Sales Management, Social Media
Education
Erie Community College
Associate's degree, Computer Engineering/Computer Science
St. Alexius Medical Center May 2014 - Present
Kidsnips October 2013 - July 2014
Familia Dental July 2012 - July 2013
hhgregg August 2011 - January 2012
AT&T Mobility November 2007 - May 2009
Americlean April 2007 - November 2007
Toys R Us October 2005 - April 2007
Skills
Marketing Strategy, Marketing Communications, Social Media Marketing, Advertising, Marketing, Receptionist Duties, Telephone Reception, Telemarketing, Nonprofits, Medical Records, Data Entry, Cold Calling, PowerPoint, Customer Service, Sales Operations
Education
Harper College 2015 — 2019
Health Information/Medical Records Technology/Technician
Elgin Community College 2010 — 2013
Internet of Things November 2014 - Present
AT&T Mobility April 2014 - March 2015
AT&T Mobility - Emerging Devices Organization October 2010 - March 2014
inCode Telecom Group, an Ericsson Company July 2010 - September 2010
Humana June 2009 - August 2009
Shaw Industries September 2005 - June 2008
Skills
Market Research, Cross-functional Team..., Business Strategy, Competitive Analysis, Mobile Devices, Non-profit Consulting, New Business Development, Leadership, Enterprise Software, Start-ups, Business Development, Marketing Strategy, Telecommunications, Go-to-market Strategy, Project Management
Education
Emory University - Goizueta Business School 2008 — 2010
MBA, Marketing Strategy
ESADE Business School in Barcelona, Spain 2009 — 2009
MBA, Technology & Innovation
Georgia Institute of Technology 2004 — 2005
M.S., Industrial Engineering
Washington University in St. Louis 2000 — 2004
B.S., Systems Engineering, Economics, and Spanish
Corporate Speech Coaching February 2015 - Present
Lauren Zapko LLC February 2013 - Present
New York Speech Coaching December 2012 - Present
AT&T Mobility August 2012 - Present
Florida Speech Coaching December 2011 - Present
The Maltz Jupiter Theatre March 2010 - February 2013
Dramatical Difference March 2011 - January 2013
Aller Media Group 2013 - 2013
The Ferretti Group 2010 - 2013
Fulton Theatre November 2012 - December 2012
Skills
Acting, Musical Theatre, Performing Arts, Dance, Social Media, Event Planning, Customer Service, Music, Entertainment, Social Media Marketing, Voice Over, Stage, Marketing, Speech Coaching, Improvisation, Spokesperson, Sound, Accent Reduction, Voiceovers, Entrepreneurship, Stage Management, Promotions, Public Speaking, Networking, Instructors, Vocal Coaching, Voice Acting, Speech Communications, Breathing, Vocalist, Friendly Personality, speech, Executive Presentations, Fear Of Public Speaking, Executive Presentation...
Education
Elon University 2003 — 2007
BFA, Music Theatre
AT&T Mobility November 2012 - Present
Skills
Data Analysis, MS Project, Visual Basic, MySQL, Visio, Process Improvement, Telecommunications, Project Management, Program Management, Team Leadership, Business Analysis, Vendor Management, Database Design, Object Oriented Modeling, Wireless, Change Management, Leadership, Salesforce.com, Cloud Computing, CRM, Analysis, Databases, Requirements Analysis, Microsoft Project
Education
Georgia State University - J. Mack Robinson College of Business 2008 — 2011
MBA
Emory University
History
Florida State University
B.A., History
Indian Springs School
Yahoo contributor network May 2014 - Present
Nanny November 2013 - Present
Nanny November 2013 - Present
We All Dream too Big April 2010 - Present
AT&T Mobility October 2013 - April 2014
Burger King Corporation August 2011 - August 2013
Independent Films 2012 - 2013
Vector Marketing February 2011 - May 2011
YWCA USA May 2009 - May 2010
Peter Piper, Inc. February 2010 - April 2010
Skills
Fiction, Creative Writing, Publishing, Novels, Short Stories, Magazine Articles, Book Reviews, Interviews, Time Management, Childcare, Training, Books
Education
El Paso Community College
English Language and Literature/Letters
Clean Air Engineering December 2013 - Present
AT&T Mobility March 2008 - January 2011
Skills
AutoCAD, Microsoft Office, PTC Pro/Engineer, Creo, Stress Testing, Stress Analysis, Customer Service, Customer Retention, Team Leadership, Solidworks, Training, Troubleshooting
Education
Northern Illinois University 2011 — 2013
Bachelor's degree, Mechanical Engineering
Elgin Community College
Mizuno USA May 2012 - Present
Mizuno USA October 2010 - May 2012
Mizuno USA March 2007 - October 2010
AT&T 2006 - 2007
AT&T Mobility 2006 - 2007
Skills
Sales, Leadership, Management, Sports, Brand Management, Account Management, Sales Management, Merchandising, Marketing Strategy, Event Planning, Retail, Social Media, Marketing, Customer Service, Inventory Management, Microsoft Office, Sports Marketing, Event Management, B2B, Trade Shows, Sponsorship, Sporting Goods, Brand Development, Footwear, Sports Management, Baseball, Sales Presentations, Cold Calling, Merchandise Planning
Education
Elon University 2002 — 2005
Bachelor of Business Administration- Marketing, Business, Management, Marketing, and Related Support Services
Modern Used Furniture 2010 - Present
Microsoft Corporation March 2010 - May 2011
Loud Technologies January 2009 - March 2010
Receivables Performance Managment August 2005 - September 2009
AT&T Mobility August 2004 - July 2005
Chasquitour Travel & Courier September 2000 - July 2004
American Express April 1998 - September 2000
Skills
Cross-functional Team..., Marketing, Product Development, E-commerce, Management, Marketing Strategy, Strategic Planning, Online Advertising, Training, Business Strategy, Business Planning, Accounts Receivable, Business Development, Microsoft Word, Leadership, Account Management, Start-ups, Product Management, Sales
Education
Edmonds Community College 2006 — 2007
Medical Office Administration
Nova Southeastern University 1999 — 2001
Business Administration
AT&T Mobility November 2013 - Present
AT&T Mobility May 2012 - November 2013
AT&T August 2009 - May 2012
Queen City Imaging January 2008 - August 2009
Imaging Solutions, Inc January 2001 - January 2008
GLC Business Services January 1999 - January 2001
Imaging Solutions, Inc January 1994 - January 1999
Skills
Retail Management, Merchandising, Store Management, Customer Satisfaction, Quotas, Call Centers, Direct Sales, Sales, Selling, Training, Cold Calling, Sales Operations, Retail, Leadership, Management, Customer Retention, Sales Management, Customer Experience, CRM, Coaching, Marketing, Budgets, Mobile Devices, Sales Process, Telecommunications, Solution Selling, B2B, Customer Service, Wireless, Account Management, Team Building, Team Leadership, Managed Services
Education
Erie Community College 1988 — 1990
N/A, Business Administration
Erie Community College - South Campus 1988 — 1990
Associate's degree, Business Administration
Canisius High School 1984 — 1988
Regents' diploma
AT&T Mobility August 2012 - Present
NextWis LLC January 2008 - July 2012
LCC International June 2007 - December 2007
WFI November 1999 - May 2007
PrimeCo 1996 - 1999
Skills
RF Engineering, UMTS, LTE, TEMS, GSM, Network Optimization, Antennas, CDMA, RF, Cellular Communications, Edge, 3G, Wireless, RAN, GPRS, EVDO, Actix, Telecommunications, 4G, Planet
Education
Eindhoven University of Technology 1992 — 1993
MEE, Electronic Engineering
Boehringer Ingelheim January 2014 - Present
Infinity HomeCare August 2013 - March 2014
ARAMARK March 2013 - August 2013
Novartis March 2007 - June 2012
PDI, Inc. October 2004 - March 2007
AT&T Mobility November 1998 - October 2004
Skills
Competitive Analysis, Sales Management, Direct Sales, Account Management, Product Launch, Building Relationships, Business Planning, Forecasting, Training, Pharmaceutical Industry, Market Penetration, Pharmaceutical Sales, Territory Management, Marketing Strategy, Aviation, Motorsports, Motorsports Marketing, Auto Racing, Aircraft Maintenance, B2B, B2B Marketing, Cardiology, Salesforce.com, Management, Marketing, Neurology, Sales, Sales Force Development, Urology
Education
Embry-Riddle Aeronautical University
Bachelor of Science
AT&T Mobility August 2009 - Present
Queen City Imaging August 2008 - August 2009
Education
Erie Community College 1988 — 1991
AS, Business Administration
Canisuis High School 1984 — 1988
Regents
Oberthur Technologies July 2014 - Present
Motorola September 2013 - March 2014
HTC April 2012 - September 2013
AT&T Mobility May 2010 - April 2012
AT&T August 2008 - April 2010
PAETEC June 2005 - July 2008
Skills
Telecommunications, Solution Selling, VoIP, Wireless, IP, Cloud Computing, Unified Communications, Call Center, Direct Sales, Account Management, Mobile Devices, Managed Services, Product Marketing, Leadership, Product Management, Ethernet, MPLS, Sales, Sales Management, Call Centers, Vendor Management, Networking, Sales Operations, Sales Process, Management, New Business Development, Training, Salesforce.com, Channel Partners, Strategic Partnerships
Education
Kennesaw State University - Michael J. Coles College of Business 2009 — 2011
MBA, Executive MBA Program
Emory University 2000 — 2005
B.A., English
Oxford University 2004 — 2004
InnovaSystems International, LLC July 2008 - November 2008
Pinpoint IT Services July 2007 - June 2008
Syniverse May 2007 - June 2007
IT Resources Corp August 2005 - December 2005
Landstar August 2003 - August 2005
Modis May 2003 - August 2005
AT&T Mobility February 2002 - May 2003
Corbis August 2001 - December 2001
Attachmate January 1999 - January 2001
Sierra Online May 1998 - December 1998
Skills
Java, C, C#, Agile Methodologies, SQL, Software Quality..., Microsoft SQL Server, XML, SDLC, Quality Assurance, Data Mining, HTML, Software Development, Unix, C++, Requirements Analysis, Software Engineering, Linux, Windows, Testing, Customer..., QA Tools: Mercury &..., Research & Analysis, Visual Studio, NetBeans
Education
Elizabeth City State University 1992 — 1997
Bachelor of Science, Computer Science
AT&T/Clearchoice Mobility September 2010 - February 2015
AT&T Mobility August 2008 - September 2010
AT&T Mobility July 2007 - August 2008
AT&T/Clearchoice Mobility June 2000 - June 2007
Skills
Sales Management, Customer Experience, Mobile Devices, Wireless, Account Management, Sales Operations, Team Leadership, Customer Satisfaction, Solution Selling, Cellular Communications, Direct Sales, Telecommunications, Sales Process, Customer Retention, Sales
Education
Elmhurst College 1998 — 2000
Bachelor’s Degree, Communications, Public Relations and Marketing
Harper College 1995 — 1998
Associate’s Degree
Encompass Digital Media, Inc. 2015 - Present
Clearleap 2014 - 2015
NBA Digital, Turner Sports 2011 - 2014
mSpot (now part of Samsung) May 2008 - February 2011
AT&T Mobility June 2005 - May 2008
Cingular June 2004 - June 2005
Cingular December 2002 - May 2004
Inovis (formerly Peregrine and Harbinger) December 1999 - December 2002
Skills
Team Leadership, Cross-functional Team..., Product Management, Product Marketing, Product Launch, Business Strategy, Business Development, Mobile Applications, Mobile Advertising, Sports, Music, Mobile Devices, Strategic Partnerships, Management, Wireless, Business Planning, Leadership, Mergers & Acquisitions, Start-ups, Strategy, Go-to-market Strategy
Education
Emory University - Goizueta Business School
MBA, Strategy and Finance
Florida State University
B.S, Accounting
AT&T June 2014 - Present
AT&T Mobility September 2010 - May 2014
AT&T Mobility July 2007 - September 2010
RadioFrame Networks May 2006 - June 2007
World Wide Packets - acquired by Ciena for $285M April 2003 - April 2006
World Wide Packets April 2001 - March 2003
Packet Engines - acquired by Alcatel for $315M January 1999 - March 2001
Alcatel Data Networks January 1996 - December 1998
Skills
IP, MPLS, Carrier Ethernet, Start-ups, Telecommunications, Ethernet, Strategy, TCP/IP, UMTS, ATM networks, VoIP, Pre-sales, Product Management, LTE, CDMA, QoS, Product Development, GSM, IPTV
Education
EPITA: Ingénierie Informatique 1991 — 1996
Master, Telecommunications
EPITA: Ingénierie Informatique 1991 — 1994
Bachelor, Computer Science
YP March 2013 - Present
Concurrent Computer Corporation October 2010 - March 2013
AT&T Mobility March 2010 - October 2010
Ardacom July 2008 - October 2010
Xiocom Wireless September 2008 - February 2009
Glenayre October 2002 - December 2007
S2 Systems, Inc. 1996 - 2002
Skills
Online Training, Visual Web Developer, Captivate, PHP, Microsoft Office 2007, Adobe Creative Suite, Dreamweaver, MySQL DBA, Learning Management..., Content Management..., Course Developer, Technical Training, Instructional Design, HTML + CSS, Camtasia, SnagIt, Articulate, VMware ESXi, HTML, E-Learning, MySQL, SCORM, TCP/IP
Education
Emory University 2008 — 2009
Web Development
Control Data Institute 1992 — 1993
Associate Degree, Computer Technology
Location Labs / Safely February 2011 - April 2014
AT&T Mobility 2006 - October 2010
Cingular Wireless January 2003 - May 2006
ExpoExchange LLC May 2000 - September 2000
ISP Sports May 1999 - August 1999
Georgia Tech Athletic Association January 1997 - May 1999
Atlanta Paralympic Organizing Committee November 1993 - September 1996
Skills
Advertising, Consumer Marketing, Marketing, Mobile Devices, Mobile Internet, Product Development, Product Marketing, Solution Selling, Interactive Marketing, Market Planning, Mobile Marketing, Strategic Partnerships
Education
Emory University - Goizueta Business School 1999 — 2001
MBA, Marketing
Princeton University 1989 — 1993
BA, Psychology, Education
AT&T Mobility March 2014 - Present
AT&T Mobility October 2012 - March 2014
AT&T Mobility May 2012 - October 2012
ZeroChaos representing AT&T Mobility April 2011 - May 2012
T-Mobile Towers 2009 - May 2011
WFI 2004 - 2007
Skills
Wireless, 4G, Cellular Communications, UMTS, Telecommunications, LTE, 3G, Site Acquisition, Computer Network..., Zoning, Site Development, EVDO, Negotiation, Real Estate, Project Coordination, Project Management, GSM, Mobile Devices, Contract Management, CDMA, Wireless Networking, Microwave, RF, Billing Systems, Fiber Optics, Optical Fiber, Program Management, Project Planning
Education
Edmonds Community College 1995 — 1996
Wigginton & Associates June 2014 - Present
Arbonne International (Independent Consultant) September 2010 - Present
AT&T Mobility September 2013 - June 2014
North Little Rock Chamber of Commerce September 2012 - June 2013
AT&T Mobility August 2010 - November 2011
Alltel Communications, Inc. August 1998 - June 2009
Skills
Customer Experience, Account Management, Customer Retention, Product Marketing, Marketing, Vendor Management, Wireless, Customer Satisfaction, Product Management, Sales Management, Telecommunications, Direct Sales
Education
Emporia State University 1994 — 1995
Master of Science, Industrial/Organizational Psychology
Hendrix College 1990 — 1994
Bachelor of Arts, Psychology
Delta Air Lines July 2015 - Present
CEFEQ Suprimentos Industriais Ltda. August 2014 - January 2015
Global Partners MBA May 2013 - December 2014
AirWatch by VMWare August 2011 - February 2013
AT&T Global Services January 2011 - August 2011
AT&T Global Services March 2009 - February 2011
AT&T Mobility March 2009 - August 2009
Navicure, Inc. May 2007 - December 2008
The Craig Business Group, Inc. May 2000 - May 2007
Camp Good Days & Special Times July 2006 - September 2006
Skills
Big Data Analytics, Business Strategy, Solution Selling, Business Development, Cloud Computing, Lead Generation, Wireless, Start-ups, Management, Leadership, Sales Operations, Account Management, Sales Process, Mobile Applications, Salesforce.com, Process Improvement, Sales, Social Media, Customer Retention, Entrepreneurship, SaaS, Enterprise Software, Telecommunications, Strategic Partnerships, Cold Calling, New Business Development, Direct Sales, Competitive Analysis, Strategy, Mobile Marketing, B2B
Education
Georgia State University - J. Mack Robinson College of Business
Master of Business Administration (MBA), Global Leadership Sustainability and Commercial Diplomacy
Université Panthéon Sorbonne (Paris I) / IAE Paris
Master d’Administration des Entreprises, International Affairs & Economic Integration, Marketing, Global Operations & Logistics, Finance
Universidade Federal do Rio de Janeiro
International Finance, Technology and Global Competition, Organizational Behavior
Emory University 2003 — 2007
B.A., Psychology
Brighton High School
Leadership Development Program (LDP)
AT&T Mobility
AT&T Mobility August 2010 - Present
AT&T Mobility September 2008 - August 2010
Starbucks Coffee Company February 1997 - February 2008
Starbucks 1997 - February 2008
Education
Emory University 2008 — 2008
Certificate, Paralegal Studies
Western Washington University
Emory Healthcare Manager of Sales PlanningAT&T MobilityMarch 2009 - August 2010
AT&T Mobility November 2008 - February 2009
AT&T Mobility June 2008 - November 2008
3M Company May 2007 - August 2007
Johnson & Johnson January 2006 - July 2006
Skills
Community Outreach, Nonprofits
Education
Emory University 2011 — 2012
Bachelors of Science, Nursing
Southern University and Agricultural and Mechanical College at Baton Rouge 2004 — 2008
BS, Marketing - Sales concentration
Makere University Business School
International Business, Entrepreneurship
SureCall June 2015 - Present
Wilson Electronics May 2014 - June 2015
Monster Products, LLC July 2012 - May 2014
Intelligent Products Marketing (IPM) August 2011 - July 2012
T-Mobile August 2010 - March 2011
Monster Cable Products February 2007 - August 2010
AT&T Mobility November 1998 - February 2007
Skills
Consumer Electronics, Sales, Retail, Sales Management, Sales Operations, New Business Development, Marketing Strategy, Account Management, Product Marketing, Training, Business Development, Product Management, Cross-functional Team..., B2B, Leadership, Team Building, Competitive Analysis, Strategy, Wireless, Management, Brand Management, Marketing, Product Development, Sales Process, Salesforce.com, Sales Presentations, Strategic Partnerships, Profit, Direct Sales, Merchandising, Trade Shows, Inventory Management, Strategic Planning, Negotiation, Contract Negotiation, Start-ups, Manufacturing, Key Account Management, P&L Management, Mobile Devices, Team Leadership, Product Launch, Customer Experience, Operations Management, Project Management, Forecasting, Cold Calling, Pricing, E-commerce, CRM
Education
Elgin Community College 2000 — 2004
Associate of Science (A.S.), Fire Science/Fire-fighting, 3.2
National Tailgating Association (NTA) June 2015 - Present
MORPH Marketing Group, LLC January 2013 - Present
AT&T Mobility May 2008 - March 2014
AT&T Mobility January 2007 - April 2008
Reliable Products, Inc. February 2003 - July 2006
Citizens Bank August 2001 - January 2003
MBNA August 2000 - July 2001
MBNA April 1999 - July 2000
MBNA February 1998 - April 1999
Skills
Sales Management, Account Management, Customer Relations, Customer Service, Coaching, Event Management, Corporate Events, Direct Marketing, Sales, Marketing, Event Planning, Trade Shows, New Business Development, Social Media, Social Media Marketing, Marketing Communications, Marketing Strategy, Email Marketing, Specialty Events, Promotions, Contract Negotiation, Contract Management, Conference Coordination, Event Marketing Strategy, Events, Sales Presentations, Wireless, Mobile Devices, Lead Generation, Leadership
Education
Emmanuel College 2015 — 2015
Bachelor of Science (BS), Business Administration and Management, General
University of Massachusetts, Amherst 2014 — 2015
Certificate, Meeting & Event Management
Randolph High School 1991 — 1995
Spectrum Business Enterprise July 2015 - Present
Cox Business January 2012 - July 2015
AT&T Mobility 2010 - 2012
AT&T August 2003 - August 2008
Skills
Cold Calling, Sales Process, Direct Sales, Sales, Wireless, Solution Selling, Mobile Devices, Sales Management, Sales Operations, Customer Service, Telecommunications, Customer Satisfaction, Account Management, Call Center, Customer Retention, Negotiation, Training, Selling, Networking, Salesforce.com, Customer Experience, Unified Communications, Sales Presentations, VoIP, B2B, Strategic Partnerships, CRM, Product Marketing, Pricing, New Business Development, Product Management, Lead Generation
Education
University of Phoenix-Santa Teresa New Mexico 2004 — 2007
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
El Paso Community College 1998 — 2001
Associate of Arts and Sciences (AAS), Library Science
AT&T Mobility 1990 - Present
American Paging of Illinois 1989 - 1990
Motorola 1984 - 1989
R.W. Brown Electronics. 1980 - 1984
Skills
3G, 4G, Wireless, Mobile Devices, Telecommunications, LTE, RF, Cellular Communications, RF Engineering, CDMA, Microwave, Antennas, Wireless Broadband, UMTS, WiMAX, Fiber Optics, T1, EVDO, HSPA, Software Installation, GSM, WiFi, WCDMA, Ethernet, Optical Fiber, Spectrum Analyzer, Computer Network..., Mobile Installations, Fixed Station...
Education
E.F.Johnson 1979 — 1979
E.F.Johnson 2 way radio equipment.
Dundee High School 1970 — 1974
High School, Electronics...
Elgin Community College
Electrical, Electronic and Communications Engineering Technology/Technician
UMB Fund Services May 2014 - Present
ING April 2008 - November 2010
AT&T Mobility October 2005 - March 2008
Account Solutions Group, LLC September 2003 - May 2005
Verizon Wireless 2000 - 2003
Skills
Sales, Leadership, Sales Management, Customer Service, Insurance, Fixed Annuities, Selling, Microsoft Excel, Account Management, Microsoft Office, Mutual Funds, Investments
Education
Wilmington University 2013 — 2014
Bachelor of Applied Science (BASc), Accounting, 4.0
Delaware Technical & Community College 2010 — 2013
Associate of Science (A.S.), Accounting, 3.6
Erie Community College 1996 — 1998
Cisco Systems December 2012 - Present
AT&T October 2011 - December 2012
AT&T Mobility July 2010 - October 2011
AT&T February 2008 - July 2010
AT&T May 2005 - January 2008
TVA July 2002 - April 2005
TVA November 2001 - June 2002
TVA January 2000 - October 2001
GE Appliances June 1998 - December 1999
Skills
Cisco Technologies, IT Strategy, MPLS, Networking, Telecommunications, VoIP, Wireless, Network Architecture, Program Management, SaaS, Virtualization, Strategic Planning, Routing, Data Center, Leadership, Network Design, Strategy, Cloud Computing, Solution Selling, TCP/IP, Enterprise Architecture, Unified Communications, WAN, Security, Network Security, IP, Network Engineering, LAN-WAN, Firewalls, Enterprise Software, Ethernet, Team Leadership, Disaster Recovery, Business Strategy, Project Management, Wireless Networking, IT Management, QoS, Solution Architecture, Mobile Devices
Education
Emory University - Goizueta Business School 2008 — 2011
MBA, Strategy
The University of Tennessee at Chattanooga 1999 — 2002
MSCS, Computer Science
Georgia Institute of Technology 1993 — 1998
BME, Mechanical Engineering
Shiloh High 1989 — 1993
U-Haul Self-Storage Affiliate Network September 2014 - Present
Safeco Insurance May 2010 - September 2014
AT&T Mobility March 2004 - February 2009
AT&T Wireless Services May 2000 - March 2001
AT&T Wireless Services December 1998 - May 2000
AT&T Wireless Services July 1997 - December 1998
Windermere Real Estate August 1996 - July 1997
Skills
Call Centers, Process Improvement, Training, Quality Assurance, Customer Satisfaction, Troubleshooting, Forecasting, Databases, Time Management, Budgets, Customer Service, Sales, Microsoft Office, Advertising, Insurance, User Acceptance Testing, Business Objects, User Experience, Accounting, Analysis, Telecommunications
Education
Edmonds Community College
Photography
AT&T June 2012 - Present
AT&T Mobility November 2010 - May 2012
Alltel Wireless February 2002 - November 2010
Skills
Wireless, Customer Satisfaction, Customer Retention, Telecommunications, Retail, Sales Management, Sales Operations, Customer Service, Account Management, Sales Process, Cellular Communications, Mobile Devices, Team Leadership, Coaching, Team Building, Customer Experience
Education
Huntingdon College 2008 — 2010
Batchelors, Business Mgmt
Enterprise State Community College 1997 — 1999
Associate of Science (A.S.)
Discover Card January 2015 - Present
JPMorgan Chase & Co. August 2013 - September 2014
TransUnion Credit Bureau October 2004 - July 2013
AT&T Mobility April 2002 - August 2004
Network Plus / Broadview Networks June 2001 - February 2002
Skills
Strategic Planning, PowerPoint, Customer Relations, Process Improvement, Public Speaking, Word, Problem Solving, Compliance, Customer Service, Team Building, Data Analysis, Analysis, Program Management, Business Analysis, Team Leadership, Business Strategy, Visio, Writing, Business Intelligence, Governance, Event Planning, Risk Management, Change Management, Coordination, Administration, Time Management, Mentoring, Call Center, Negotiation, Proposal Writing, Banking, Outlook, Sales Process, Business Development, Insurance, Leadership
Education
Elizabeth City State University 1981 — 1985
Bachelor of Science, Business Administration
Cellrunners Distribution September 2005 - July 2008
AT&T Mobility August 2000 - August 2005
Education
Elon University 1995 — 1999
Bachelors, Journalism/Communications
AT&T June 2015 - Present
AT&T Mobility July 2013 - June 2015
EVAC Ambulance May 2011 - July 2013
Rivergrille on the Tomoka February 2005 - May 2011
Embry-Riddle Aeronautical University January 2008 - May 2008
Skills
Customer Service, Homeland Security, Sales, Management, Time Management, Training, Team Building, Leadership
Education
Embry-Riddle Aeronautical University 2007 — 2011
Bachelors Degree, Homeland Security; Emergency Management
Advanced Technology College 2005 — 2007
Computer Engineering, Dual Enrollment Program
Ralph Lauren September 2012 - Present
AT&T Mobility July 1999 - Present
Skills
Customer Service, Microsoft Office, HTML, SQL, Analysis, Data Entry, Teamwork
Education
Elizabeth City State University 1995 — 1998
Bachelor of Arts (B.A.), Political Science and Government
AT&T Mobility February 2012 - Present
IP.Access September 2011 - January 2012
Goodman Networks November 2009 - August 2011
Alcatel-Lucent June 2004 - November 2009
Skills
LTE, SS7, IP, Wireless, UMTS, 3G, 3GPP, GPRS, GSM, HLR, Integration, Mobile Devices, RNC, SIGTRAN, SIP, Switches, Telecommunications, Testing, VoIP, Wireshark
Education
El Centro College 2015 — 2015
N/A, CCNA
DeVry University 1996 — 1999
Bachelor of Science, 4.0
Performance Technology Partners December 2014 - Present
Libertyship Capital March 2014 - Present
UPS Supply Chain Solutions June 2013 - March 2014
Connecture August 2011 - April 2013
AT&T Mobility December 2001 - May 2010
Cingular Information Systems Limited January 2001 - February 2008
Matrix Resources October 1998 - December 2001
Siemens September 1997 - September 1998
CD Group September 1993 - September 1997
ES consultants February 1993 - September 1993
Skills
Core Java, Java Enterprise Edition, Web Applications, Programming, Web Services, RESTful WebServices, XML, XPath, Software Development, Spring Framework, Hibernate, Microsoft SQL Server, MySQL, Oracle, Agile Methodologies, Scrum, CRM, Software Project..., DB2, IBM iSeries, SDLC, SharePoint, Integration, Visio, Databases, Management, Database Design, Content Management, Leadership, SOA, Business Intelligence, Requirements Analysis
Education
Georgia College and State University 1984 — 1986
Bachelor of Business Administration (BBA), Business Information Systems, 3.0
Emmanuel College 1981 — 1982
Transfered, Business Administration and Management, General, 2.7
Franklin County High School 1978 — 1981
High School Diploma
Gilbarco Veeder Root March 2006 - Present
Gilbarco Veeder Root May 2002 - March 2006
Graybar January 2001 - March 2002
AT&T Mobility October 2000 - January 2001
Finish Line September 1999 - December 1999
Skills
Microsoft Office, Customer Service, Inventory Management, Process Improvement, Employee Benefits, Training, Team Building, Outlook, Microsoft Excel, Sales Management, Microsoft Word, Access, PowerPoint, Software Documentation, Active Directory, SharePoint, Time Management, System Administration, Technical Support, Troubleshooting, Project Management, Sales, Analysis, Management, Networking, Team Leadership, Technical Analysis
Education
Elon University 1994 — 1998
Bachelor of Science, Business Administration with M.I.S. Concentration
AT&T Mobility October 2008 - Present
AT&T July 2005 - September 2008
Yellow Page PI 2003 - 2004
AT&T 2000 - 2002
Delta Air Lines 1998 - 2000
Skills
Data Management, Data Warehousing, Data Governance, Data Integration, Analytics, Data Modeling, ETL, Master Data Management, Data Mining, Data Quality, Business Intelligence, Business Analysis, Competitive Analysis, Marketing Strategy, CRM, Cross-functional Team..., Strategy
Education
Emory University - Goizueta Business School 1997 — 2000
MBA, Emphasis in Finance
Georgia Southern University - College of Business Administration 1993 — 1995
Bachelor's degree, Business/Managerial Economics/International Business/Minor Spanish
AT&T Mobility 2010 - Present
AT&T Mobility 2005 - 2010
United States Marine Corps October 1995 - October 1999
Skills
Sales Operations, Recruiting, Customer Retention, Sales Management, Customer Satisfaction, Cold Calling, Account Management, Sales, Direct Sales, Team Building, Training, Team Leadership, Retail, Coaching, Customer Service, Sales Process, Sales Presentations, Customer Experience
Education
Elmhurst College 2003 — 2007
BS, Business Administration and Management, General
AT&T Mobility June 2006 - Present
Edmonds Community College June 2006 - March 2011
Education
Edmonds Community College 1996 — 1999
Associate's degree, Early Childhood Education and Teaching
Aegis Security Insurance Company November 2012 - Present
AT&T Mobility September 1999 - August 2012
AT&T Mobility 1999 - 2012
Skills
Customer Service, Computers, Technical Support, Fitness Training, Digital Photography, Medical Terminology, Call Centers, Computer Hardware, Customer Experience
Education
Elizabethtown College 1980 — 1981
Middletown area high school 1976 — 1980
College Prep
AT&T Mobility February 2002 - Present
Skills
Solution Selling, Telecommunications, Wireless, Product Management, Mobile Devices
Education
Enterprise State Community College 1996 — 1998
Associate's degree
AT&T Mobility February 2014 - Present
AT&T Mobility October 2011 - Present
AT&T Mobility January 2011 - October 2011
AT&T Mobility October 2009 - December 2010
AT&T Mobility March 2008 - October 2009
AT&T Mobility September 2005 - March 2008
Skills
Customer Relationship..., Acute Sales Acumen, Strong Problem Solving..., Refined Communication &..., Disciplined Time Manager, Strong Business Acumen, Highly motivated..., Sales Forecasting &..., Customer Experience, Wireless, Telecommunications, Direct Sales, Customer Satisfaction, Customer Retention
Education
Edmonds Community College 1999 — 2000
Shoreline Community College 1998 — 1999
University of Washington 1996 — 1998
Blue Cross Blue Shield of Massachusetts May 2013 - Present
AT&T Mobility December 2012 - January 2013
Strecker eye center August 2012 - November 2012
For eyes optical May 2003 - February 2011
Body Benefits day spa September 2001 - September 2003
Skills
microsoft..., insurance claims, over 5 years sales...
Education
Elizabeth Grady School of Esthetics and Massage Therapy 1999 — 2000
Esthetics