AT&T Mobility
Industry: Mobile telecommunication company
DescriptionAT&T Mobility LLC, also known as AT&T Wireless, marketed as simply AT&T, is a wholly owned subsidiary of AT&T Inc. that provides wireless services to 138.8 million subscribers in the United States including Puerto Rico and the U.S. Virgin Islands. Headquarters: Atlanta, Georgia, United States Number of locations: 5,000 retail stores; 2,900 owned; 2,100 authorized Number of employees: 75,000 (2015) Revenue: 73 billion USD (2016) Subsidiaries: Alltel, AT&T Mexico, Leap Wireless, Parent organizations: AT&T, AT&T Communications
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14,116 AT&T Mobility employees in database. Find out everything there's to know about AT&T Mobility employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
AT&T Mobility Employees
Union Bank August 2014 - Present
Mary Kay April 2010 - Present
Wells Fargo Private Mortgage Banking November 2012 - December 2013
Appraiserloft May 2010 - October 2011
River Rock Mortgage & Realty March 2006 - December 2009
AT&T Mobility August 2008 - March 2009
E Real Estate November 2003 - March 2006
Loanshoppers March 2002 - November 2003
Red Carpet Realty December 1998 - November 2003
Skills
Investment Properties, Residential Homes, Real Estate, Selling, Sellers, Short Sales, Foreclosures, REO, Single Family Homes, First Time Home Buyers, Investors, Condos, Property Management, Buyer Representation, Rentals, Negotiation, Relocation, New Home Sales, Listings, Real Estate Transactions, Small Business, Commercial Real Estate, Mortgage Lending, Sales, Home Staging, Real Estate License
Education
University of California, San Diego 2001 — 2002
Junior Status, Electrical Engineer, Dance
San Diego Miramar College 1997 — 2001
Associate of Arts (AA), General Education
San Diego Mesa College 1990 — 1992
Certification for California state exam, Principles of Real Estate
Fashion Careers College 1984 — 1987
Diploma, Fashion Merchandising
Texas Health and Human Services Commission June 2013 - Present
Traci Lynn Fashion Jewelry May 2009 - 2015
ITT March 2007 - January 2011
Trident Marketing March 2006 - March 2007
AT&T Mobility July 2001 - April 2006
Skills
Customer Service, Data Entry, Human Resources, Interviews, Microsoft Excel, Training, Microsoft Office, Team Building, Enforcement, Telephone Skills, Payroll, Administration, Policy, Management, Public Speaking, Fax, Teamwork, Team Leadership, Telecommunications, Wireless, Operations Management, Call Centers, Employee Training, Time Management, Leadership, Forklift Operator, Military Logistics, Cashiering, Oral & Written..., Communication, Mobile Communications, Logistics, Supply Chain Management, Interview Preparation, Job Scheduling, Business Correspondence, 10 Key, Public Safety, Customer Satisfaction, Filing, Cpr Certified, Government, Outlook, Teaching, Social Work, Leadership Development, Strategic Planning, Research, Office Automation, SNAP
Education
Grand Canyon University 2014 — 2016
Master of Science (M.S.), Psychology
Fayetteville State University 2008 — 2012
Bachelor of Science (BS), Criminal Justice
AT&T Mobility December 2005 - Present
Pacific Bay International April 1999 - July 2005
United States Marine Corps November 1995 - April 1999
Skills
Self-driven, Motivated self-starter, Close Attention to..., Team-oriented, Tenacious Work Ethic, Know-how, Adapt Quickly to Change, Team Leadership, Meticulous eye for..., Timely Decision Making, Organizational Structure, Layer 1
Education
Everett Community College 2009 — 2015
Associate of Arts (A.A.), General Studies
New York Film Academy September 2014 - Present
Community College of Baltimore County May 2011 - Present
University of Maryland University College September 2011 - December 2014
Community College of Baltimore County February 2010 - May 2014
Community College of Baltimore County February 2010 - May 2014
Progressive Insurance February 2008 - May 2009
AT&T Mobility November 2003 - January 2008
Young Audiences of Maryland June 2007 - August 2007
Education
Towson University 2012 — 2014
Master of Arts (M.A.), Writing, General
University of Baltimore 2004 — 2007
B.S., CORPORATE COMMUNICATIONS
Essex Community College 2000 — 2003
A.A.S., Internet and Multimedia Technology
Oportun December 2014 - Present
Louis Vuitton March 2013 - December 2014
Nordstrom March 2012 - March 2013
Bank of America September 2011 - March 2012
Gold's Gym March 2010 - August 2010
AT&T Mobility April 2009 - April 2010
Hilltop Lending May 2006 - November 2007
Skills
Sales, Retail, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Merchandising, Trend Analysis, Trendwatching, Trend Forecasting, Marketing Research, Management, Time Management, Entrepreneurship, Leadership, Marketing, Microsoft Office, Social Media Marketing
Education
Fashion Institute of Design & Merchandising 2012 — 2015
Bachelor of Science in Business Management (B.S.), Bachelor of Science, Business Management
Fashion Institute of Design & Merchandising 2012 — 2013
Merchandise Marketing (AA), Marketing
Sierra Systems US, Inc. February 2014 - Present
AT&T Mobility November 2012 - February 2014
Dolby Laboratories February 2012 - November 2012
Lender Processing Services, Inc. (LPS) September 2011 - February 2012
Clean Harbors Environmental Services December 2010 - July 2011
Workers Compensation Insurance May 2010 - November 2010
Wilshire Media Group November 2009 - May 2010
Disney Home Entertainment November 2007 - November 2009
Microsoft Consulting Services June 2007 - November 2007
Pearson Achievement September 2006 - June 2007
Skills
Sql Server, ASP.Net, ASP.Net MVC, Sharepoint 2007/2010, BizTalk Server, Javascript, JQuery, ASP.NET AJAX, Castle Windsor..., LINQ, Entity Framework, Microsoft SQL Server, ASP.NET MVC, JavaScript, SharePoint, ASP.NET, Visual Studio, jQuery, Scrum, .NET, XML, C#, SOA, Databases, WCF, SDLC, TFS, Oracle, SQL, SSRS, Web Services, T-SQL, Integration, IIS, REST, UML, Enterprise Software, CRM, Agile Methodologies, Web Development, Networking, Unix, AJAX, Testing, Software Development, Solution Architecture, XSLT, Vendor Management, Visual Basic, Perl
Education
Fairfield University 1971 — 1976
English, Politics
Fairfield University 1971 — 1976
Ba, English, politics
WAFIOS Machinery Corporation 2015 - Present
Innova Surgical Group 2013 - 2015
Sun Products Corporation 2011 - 2013
Sun Products Corporation 2008 - 2011
Unilever 2005 - 2008
Unilever 1998 - 2005
Warner's Intimate Apparel 1995 - 1998
AT&T Mobility 1994 - 1995
Skills
Cross-functional Team..., Supply Chain, Logistics, Demand Planning, Project Management, Process Improvement, Business Analysis, Strategic Planning, Product Development, Merchandising, Packaging, Sales Operations, Event Management, Forecasting, Production Planning, Goal-driven leader, Cost Efficiency, Marketing Operations, Program Building, Customer Relations, Strategic Sourcing, Development Coaching
Education
Fairfield University 1995 — 1997
Charles F. Dolan School of Business, MBA - Finance, Cum Laude
Salve Regina University 1990 — 1994
BS - Business Management, Magna Cum Laude
Branford High School 1986 — 1990
Comprehensive Grants Management November 2014 - Present
Cumberland County Schools November 2013 - November 2014
DoDEA November 2013 - June 2014
Harnett County Schools August 2013 - November 2013
BB&T March 2013 - June 2013
Fayetteville Police Department May 2012 - August 2012
AT&T Mobility June 2002 - December 2008
NC State Veterans Nursing Home June 2001 - April 2002
Corporate Vacations, American Express Travel February 2000 - November 2000
The Fayetteville Observer October 1998 - February 2000
Skills
Typing, Criminal Investigations, Private Investigations, Customer Service, Latent Class Analysis, SAMS-E, Leisure Travel, Microsoft Word, Microsoft Excel, Microsoft Publisher, Microsoft Power Point, Teacher Training for..., Customer Escalation..., Job Scanning, Copying, Fax
Education
Northcentral University 2013 — 2014
Master of Business Administration (M.B.A.), Finance and Financial Management Services, GPA 3.5
Fayetteville State University 2011 — 2012
Bachelor's Degree, Criminal Justice and Corrections, GPA 3.3
Fayetteville Technical Community College 2009 — 2011
Associate's Degree, Criminal Justice with a concentration in Latent Evidence, GPA 3.5
Consultant for Validas August 2013 - Present
Validas September 2009 - July 2012
Validas October 2008 - August 2009
AT&T Mobility July 2005 - September 2008
Verizon Wireless Career September 1995 - July 2005
Skills
Strategy, Telecommunications, Process Improvement, Mobile Devices, Sales Operations, Quality Assurance, Program Management, Leadership, Business Intelligence, Wireless, Management, Product Development, Selling, Customer Insight, Direct Sales, Contract Negotiation, Project Management, Negotiation, Sales Process, Procurement, Sales, Sales Management, Strategic Partnerships, Analytics, Enterprise Software, SaaS
Education
Farmingdale State College 1999 — 2003
Bachelors, Business Marketing
AT&T August 2013 - Present
AT&T Mobility 2011 - 2012
AT&T 2008 - 2011
AT&T 2007 - 2008
AT&T 2002 - 2007
AT&T 1999 - 2002
AT&T 1996 - 1999
AT&T 1993 - 1996
Skills
Marketing, Results Tracking, Offer Development, Business Operations, Direct Sales, Segmentation, Telecommunications, Solution Selling, Customer Retention, Business, CRM, Management, Direct Marketing, Analysis, Sales, Wireless, Market Research, Leadership, Pricing, Product Marketing, Sales Operations, Account Management, Cross-functional Team..., Vendor Management, Marketing Strategy, Competitive Analysis, Product Management, Process Improvement
Education
Fairleigh Dickinson University
Master of Business Administration (MBA), Finance, General
Montclair State University
Bachelor of Science (BS), Computer Science
AT&T March 2013 - Present
AT&T Mobility March 2007 - Present
Verizon March 2006 - March 2007
Verizon March 2004 - March 2006
Skills
Sales Operations, Customer Satisfaction, Management, Managed Services, Training, Telecommunications, Unified Communications, Data Center, Forecasting, Channel, Sales Process, WAN, Co-location, Mobile Devices, SaaS, Business Development, Sales Management, Networking, T1, Cross-functional Team..., Professional Services, Selling, Product Management, Customer Experience, Enterprise Software, Analysis, CRM
Education
Fairleigh Dickinson University
MBA, Marketing/Business Administration
Rutgers, The State University of New Jersey-Newark
BA
SBS Consulting December 2013 - Present
AIO Wireless ( a subsidiary of AT&T Mobility) September 2012 - October 2013
AT&T Mobility September 2002 - September 2012
SBS Consulting 1998 - 2002
MCI Corporation February 1996 - May 1998
Skills
Retail, Marketing, Product Management, Product Marketing, Cross-functional Team..., Wireless, Customer Experience, Vendor Management, Management, Strategic Partnerships, Product Development, Brand Management, Leadership, Marketing Strategy, New Business Development, Start-ups, Telecommunications, Strategy
Education
Fashion Institute of Technology
AT&T March 2013 - Present
AT&T March 2008 - February 2013
AT&T Mobility March 2007 - March 2008
SFR November 2000 - February 2006
Capgemini Consulting January 1999 - October 2000
EDS AT Kearney September 1997 - December 1998
Skills
Product Marketing, Telecommunications, Management Consulting, Vendor Management, Product Management, Mobile Devices, Business Intelligence, Video Collaboration, Mobile Applications, Enterprise Mobility, Strategy, Product Development, Wireless, User Experience Design, Partner Management, Mobile Phone Apps, Cloud Communications, Video Sharing, Adaptive Streaming, B2B, Unified Communications, Management, Go-to-market Strategy, Strategic Partnerships, Mobile Technology, SaaS, Mobile Product..., Business Apps, Mobile Internet, Mobile Communications, App Store, Mobile Strategy, Mobile Experiences, Mobile Interaction..., Smartphones, Blackberry OS, Android, iOS, Marketing Strategy
Education
ESCP Europe 1995 — 1997
Master in Management, Marketing
Université Paris Dauphine 1993 — 1995
Maitrise, Marketing / Finance
AT&T Mobility June 2012 - Present
Bechtel Corporation July 2010 - February 2012
Skills
Telecommunications, Project Management, Site Acquisition, Property Management, Marketing, Analysis, Microsoft Excel, Public Speaking, Siterra, CASPR, Project Planning, Cellular Communications, UMTS, 4G, CDMA, Contract Negotiation, Contract Management, GSM, Wireless, Vendor Management, LTE, 3G, Wireless Networking
Education
Fairleigh Dickinson University
Bachelor of Science (BS), Marketing
AT&T July 2011 - Present
AT&T Mobility July 2010 - August 2011
AT&T Mobility September 2008 - July 2010
AT&T December 2005 - September 2008
Skills
Cross-functional Team..., Program Management, Strategy, Telecommunications, Vendor Management, Wireless, Change Management, Management, Integration, Leadership, VoIP, Outsourcing, IP, Managed Services, Product Management, Mobile Devices, SaaS, Cloud Computing, SDLC, Troubleshooting, Team Leadership, Strategic Partnerships, Strategic Planning, Data Center, System Deployment, Solution Selling, Broadband, Network Operations, Mobile, Metrics, Process Improvement, Customer Relations, IPTV, Organizational Change, Contract Negotiations, Billing, Strategy Development, Mentoring, Customer Experience, Customer Service, Team Building, Process Engineering, Problem Solving, Budgeting, Forecasting, Operation, Planning, Executive Reporting, Ethernet, Software Defined...
Education
Fairleigh Dickinson University 1999 — 2003
MBA, Management/Marketing
Rutgers University-New Brunswick 1995 — 1997
Bachelor of Science, Accounting
United States Marine Corps August 2014 - Present
AT&T Mobility August 2012 - January 2013
Chelsea Pictures February 2012 - May 2012
Fashion Institute of Technology August 2009 - May 2012
Guitar Center October 2011 - December 2011
Digital Laundry February 2010 - March 2010
United States Marine Corps July 2002 - October 2009
Skills
Advertising, Copywriting, Creative Writing, Marketing Research, Digital Photography, Microsoft Office, Adobe Creative Suite, Avid Media Composer, Final Cut Pro, Guitar, Portrait Drawing, Mac OS X, Windows, Linux, OS X, Illustrator, Microsoft Excel, Leadership, Photography, Adobe Acrobat, Video Production, Web Design, Editing, PowerPoint, Video, Administrative..., Marketing Communications, Fashion, Social Media, Event Planning, Television, Social Networking, Public Relations, Microsoft Word, Facebook, Photoshop, Public Speaking, Mac, Training, Dreamweaver, InDesign, Creative Direction, Digital Media, Press Releases, Graphic Design, Video Editing, Event Management, Film, Social Media Marketing, Sales
Education
Fashion Institute of Technology 2009 — 2012
Bachelor of Science (B.S.), Advertising and Marketing Communications
Marine Corps Officers Candidate School 2010 — 2011
Leadership
Fashion Institute of Technology January 2014 - Present
AT&T Mobility January 2013 - January 2014
Levi Strauss & Co. October 2008 - April 2009
Skills
PowerPoint, Customer Service, Time Management, Microsoft Word, Merchandising
Education
Fashion Institute of Technology 2014 — 2014
Associate of Arts and Sciences (A.A.S.), Fashion Merchandising
North Carolina Agricultural and Technical State University 2007 — 2012
Bachelor of Arts (B.A.), Psychology
AT&T Mobility December 2013 - Present
AT&T Mobility October 2011 - December 2013
Georgia Student Finance Commission April 2006 - April 2010
Magellan Behavioral Health August 2004 - January 2006
Verizon March 2000 - December 2003
Skills
Microsoft Office, peachtree accounting, Oracle Applications, Microsoft Works, 10 Key, Data Entry, AS400 system, Student Financial Aid, NSLDS, Surfer, volt delta, type 45 words per min, Bookkeeping, Administrative..., Cashiering, Customer Service, Front-end, Rockwell, Telegence, Gears, Kronos Timekeeping, Banner Finance, QuickBooks, Access, Administrative..., Internet Explorer, PowerPoint, Management, Microsoft Excel, Public Speaking, Microsoft Word, Customer Relations, Leadership, Process Improvement, Team Building, Databases, CRM, Training
Education
Saint Leo University 2010 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Essex County College 1997 — 2000
Associate of Arts and Sciences (A.A.S.), Accounting
Essex College of Business 1987 — 1988
Diploma in Bookkeeping and Secretarial skills, Accounting Technology/Technician and Bookkeeping
AT&T Mobility June 2013 - Present
AT&T Mobility February 2008 - June 2013
AT&T Mobility April 2005 - February 2008
AT&T Mobility August 2004 - April 2005
David Laurence Publications, Inc. October 2003 - July 2004
Bell South February 1997 - September 2002
Skills
Telecommunications
Education
Oglethorpe University 2011 — 2013
Bachelor of Arts (B.A.), Communication and Rhetorical Studies
Fashion Institute of Technology 1978 — 1980
Associate of Arts and Sciences (A.A.S.), Buying & Merchandising
Genie Industries April 2012 - Present
AT&T Mobility March 2006 - March 2011
AT&T Mobility December 2004 - March 2006
AT&T Mobility June 2003 - December 2004
Nintendo January 2003 - May 2003
Capital One September 2000 - January 2003
Rainer Sports Medicine January 2000 - September 2000
Skills
Computer Maintenance, Customer Relations, Wireless Broadband, Problem Analysis, Wireless Voice, Process Optimization, Wireless Services, Proposal Creation, Process Mapping, End User Support, Teamwork, Computer Hardware, Software Quality..., Collaborative Problem..., Account Management, Office Administration, Report Writing, Process Improvement, Business Process..., Creative Problem Solving, Team Building, Lean Sigma, Software Installation, PowerPoint, Microsoft Office 2007, Service Excellence, Excel, End User Training, Coordinate, Customer Facing, Fact-checking, Strategy Facilitation, Strategy Creation, Issues Resolution, Information Management, Six Sigma, Microsoft Excel, Wireless, Technical Support, Testing, Wireless Networking, Call Centers, Telecommunications, Troubleshooting, Software Documentation, Customer Service
Education
Everett Community College 2011 — 2012
Certification, Computer Numerically Controlled (CNC) Machinist Technology/CNC Machinist, Overall Course Grade 90%
Clover Park High School 1990 — 1993
Diploma
Movado Group, Inc June 2014 - December 2014
Catalina Marketing January 2013 - September 2013
Catalina Marketing January 2010 - January 2013
E-Centives January 2007 - January 2010
Benjamin Moore & Co. January 2005 - January 2007
AT&T Wireless Services January 2002 - September 2004
AT&T Mobility January 1991 - January 2002
Skills
Digital Marketing, Digital Strategy, Integrated Marketing, Digital Media, Online Advertising, Marketing Strategy, Social Media Marketing, Marketing Communications, Email Marketing, Mobile Marketing, Account Management, Direct Marketing, Market Research, Interactive Marketing, Product Marketing, Advertising, Advertising Sales, Analytics, B2B, Brand Development, SEM, Online Marketing, Mobile Devices, Lead Generation, Competitive Analysis, Strategy, CRM, Brand Management, Customer Acquisition, Creative Direction, Marketing Research, Customer Insight, Business Development, Social Media, Salesforce.com, Market Planning, Marketing Management, Strategic Partnerships, Segmentation, Marketing, Multi-channel Marketing, Product Management, E-commerce, Google Analytics, Direct Mail, Database Marketing, Web Analytics, SEO, Media Planning, New Business Development
Education
Fairleigh Dickinson University
Masters of Arts, Corporate and Organizational Communications
West Chester University of Pennsylvania
BA, Sociology Minor in Communications
AT&T Mobility June 2014 - Present
AT&T Mobility February 2014 - May 2014
AT&T Mobility June 2011 - January 2014
AT&T Mobility July 2009 - June 2011
Wireless Advocates June 2006 - June 2009
Skills
Sales, Sales Management, Wireless, Mobile Devices, Marketing
Education
University of Washington 2009 — 2011
Bachelors Degree, Business Administration - Management
Everett Community College 2006 — 2009
Direct Transfer Associates, Business Administration, Entrepreneurship
AT&T Mobility Human ResourcesAT&T1985 - 1995
Education
Fairleigh Dickinson University
Bachelor of Science, Business Administration
Raritan Valley Community College
Associate of Science, Business Administration
Stevens Institute of Technology
Masters Certificate, Project Management
AT&T Mobility June 2010 - Present
InComm August 2009 - March 2010
AT&T Mobility July 2005 - March 2010
Cingular April 2005 - July 2005
AT&T (Formerly BellSouth) February 2005 - April 2005
Equifax July 2004 - February 2005
State of Georgia November 2003 - July 2004
Netegrity September 2000 - May 2002
iWork technology October 1999 - July 2000
System Software Associates (SSA) July 1992 - October 1999
Skills
Business Requirements, Requirements Gathering, SDLC, Vendor Management, Visio, Business Analysis, Requirements Analysis, Process Improvement, Telecommunications, Project Management, Integration
Education
Fayetteville State University
Bachelor of Science (B.S.), Business Administration and Management, General
University of Illinois at Urbana-Champaign - College of Business
Master of Business Administration (MBA), Accounting and Finance
A March 2014 - Present
AT&T Mobility March 2011 - March 2014
AT&T March 2006 - July 2011
AT&T September 1984 - March 2006
AT&T 1994 - January 1997
Skills
Email Marketing, Online Advertising, Analytics, Marketing Strategy, PPC, Strategy, Advertising, Segmentation, Marketing, Interactive Marketing, Management, Project Management, Telecommunications, Leadership, Sales, Forecasting, Integrated Marketing, Digital Strategy, Product Marketing, Digital Marketing
Education
Fairleigh Dickinson University 1988 — 1990
Rutgers University-New Brunswick 1984 — 1986
ASAP Staffing May 2010 - January 2012
Home Depot November 2009 - March 2010
AT&T September 2009 - October 2009
AT&T Mobility April 2007 - April 2009
Georgia Dept Human Resources Office of Information Technology October 2005 - March 2007
Unisys September 2003 - April 2005
Cingular 2000 - 2002
Worldcom 1999 - 2000
UPS 1999 - 1999
ACS Systems assigned Hewlett Packard 1999 - 1999
Education
University of New Orleans 1988 — 1988
Fairleigh Dickinson University 1986 — 1988
Wayne State University 1969 — 1971
M.L.S.
Northwestern University 1964 — 1968
B. A.
Clara Barton Junior High School
United States Department of Defense April 2010 - Present
Army National Guard June 1995 - Present
AT&T Mobility July 2008 - April 2010
Harsco Corporationda November 2000 - December 2004
Skills
Leadership, Military, Army, Cost Accounting, Accounting, Military Experience, Business Process..., Financial Accounting, Military Operations, Command, Operational Planning, Defense, Intelligence Analysis, Information Assurance, Force Protection, DoD, Accounts Payable, Accounts Receivable, Account Reconciliation, Tax Accounting, Business Analysis, Operational Cost..., Cost Variance Analysis, Continuous Improvement, Risk Management, Process Flow..., Lean Management, Project Management, Microsoft Excel, Microsoft Office, Peachtree, SAP R/3, SAP ERP, Training, Management, Strategic Planning, Team Building, Customer Service, Team Leadership
Education
Western Illinois University 2013 — 2015
Bachelor of Business, Accounting
Excelsior College 2005 — 2008
Bachelor of Science (B.S.), Business/Commerce, General
AT&T April 2015 - Present
AT&T Mobility April 2014 - Present
AT&T Mobility August 2009 - March 2014
AT&T May 2008 - July 2009
Skills
Wireless, Telecommunications, Direct Sales, Solution Selling, Mobile Devices, Customer Retention, Cellular Communications, Cold Calling, Sales, Sales Process, Customer Experience, Mobile Technology, Quotas, 4G, Broadband, Mobile Communications, Sales Presentations, M2M, LTE, IP, GSM, UMTS, VoIP, Account Management
Education
Fairmont State University
Psychology, Psychology and biology
Sunco Enterprises October 2012 - Present
Sunco Enterprises Inc October 2012 - Present
AT&T Mobility February 2002 - September 2012
Skills
Account Management, Direct Sales, Sales Management, Solution Selling, Wireless, Sales, Sales Process, Telecommunications, Sales Operations, B2B, Managed Services, Channel Partners, Customer Experience, Marketing, Mobile Devices, Selling, Strategic Planning, Unified Communications, Customer Service, Negotiation, Customer Retention, Management
Education
Fayetteville State University
Elementary Education and Teaching
AT&T Mobility December 2012 - Present
AT&T Mobility June 2012 - December 2012
Michael Kors July 2011 - June 2012
Skills
Visual Merchandising, Fashion, Apparel, Styling, Merchandising, Trend Analysis, Trend, Window Displays, Store Management, Retail, Trend Forecasting, Fashion Design, Retail Sales, Loss Prevention, Footwear, Luxury Goods, Store Operations, Fashion Illustration, Fashion Shows
Education
Everett Community College 2009 — 2011
Pre-Nursing Studies
Lincoln Financial Group October 2014 - Present
Newell Rubbermaid June 2014 - Present
UnitedHealthcare August 2011 - March 2013
AT&T Mobility June 2004 - December 2010
AT&T Mobility June 2004 - December 2010
T Mobility February 2006 - July 2008
AT&T Mobility January 2005 - August 2006
AT&T Mobility October 2004 - January 2006
AT&T Mobility June 2004 - October 2004
Damark International January 1998 - January 2002
Skills
Call Center, Customer Service, Billing, Coaching, Customer Satisfaction, Team Building, Mentoring, Scheduling, Customer Retention, Call Centers, Time Management, Interviews, Sales, Payroll, Hiring, Leadership, Invoicing, Process Scheduler, Training
Education
Fayetteville State University 1995 — 1998
English
Century 21 May 2010 - Present
Cox Commercial, Inc. September 2009 - Present
Pomery and Ass. February 2009 - June 2009
bebe July 2008 - October 2008
AT&T Mobility June 2007 - May 2008
Education
Fashion Institute of Design & Merchandising 2008 — 2011
2011, Merchande Marketing
AT&T Mobility May 2012 - Present
AT&T Mobility December 2009 - May 2012
AT&T January 2005 - December 2009
AT&T January 2001 - January 2005
AT&T January 1998 - January 2001
Skills
Vendor Management, Requirements Analysis, Project Management, Telecommunications, Program Management, Integration, Business Process, Business Requirements, SDLC, Analysis, Management, Cross-functional Team..., Wireless, PMP, Six Sigma, SaaS, ITIL, Testing, Software Project..., Project Portfolio..., Product Management, Business Process..., Mobile Devices, VoIP
Education
Project Management Institute (PMI) 2004 — 2015
PMP, Project Management Certification
Information Technology Infrastructure Library (ITIL®) 2012 — 2012
ITIL 2011 Foundation Certification, IT Business management procedures- quality and ROI (Return on Investment), Certification achieved August 2012
Fairleigh Dickinson University 2007 — 2008
MBA Courses
AT&T Six Sigma Center of Excellence 2005 — 2006
Six Sigma Blackbelt, Six Sigma Blackbelt certification DMADV (define-measure-analyze-design-verify) project
Rutgers University-New Brunswick
BA, Archaeology
Cumberland County Schools October 2014 - Present
Insight Global - City of Raleigh November 2013 - October 2014
Insight Global - City of Fayetteville June 2013 - August 2013
Advanced Internet Technologies, Inc. January 2013 - April 2013
The Pantry June 2012 - January 2013
IBM March 2012 - March 2012
AT&T Mobility January 2011 - January 2012
ReliaSource October 2010 - October 2010
City of Fayetteville March 2010 - September 2010
US Army May 2004 - July 2006
Skills
Help Desk Management, Microsoft Office, Windows 7, System Administration, Customer Service, Outlook, Troubleshooting, Windows, Word, Microsoft Word, XP, Help Desk Support, Leadership, Access, Visio, Microsoft Excel, SharePoint, Technical Support, HTML, PowerPoint, Training, Linux, Visual Basic, Databases, Java, Printers, Computer Hardware, Software Documentation, Team Building, Software Installation, Call Centers, Security, Active Directory, Networking, Team Leadership, Windows Server, Network Administration, Data Analysis, Analysis, Hardware, Operating Systems, Laptops, Remote Desktop, Servers, Network Security, A+ Certified, DHCP, Computer Repair, Information Technology, Windows Vista
Education
Fayetteville State University 2005 — 2010
Bachelor of Science (B.S.), Computer Science
Fayetteville State University 2002 — 2004
B.S., Computer Science
Holly Hill- Roberts High School
Holly Hill- Roberts High School
UBS Wealth Management July 2015 - Present
AT&T Mobility December 2011 - June 2015
RadioShack June 2009 - December 2011
Skills
Solution Selling, Direct Sales, Sales Process, Telecommunications, Account Management, Wireless, Sales Operations, Managed Services, Sales Management, Sales, Selling, B2B, Customer Retention, VoIP, Customer Service, Time Management, Customer Experience, Sales Presentations, Retail, Product Management, Strategy, Selling Skills, Cold Calling, Customer Satisfaction, Salesforce.com, Microsoft Office, Leadership, PowerPoint, Microsoft Excel, Merchandising, Research, Microsoft Word, Training, Analysis, Strategic Planning, Marketing Strategy, Marketing, Mobile Devices, Marketing Communications, Teamwork
Education
Rutgers, The State University of New Jersey 2013 — 2014
Bachelor's degree, Sociology
Rutgers, The State University of New Jersey-Newark 2013 — 2014
Bachelor's degree, Criminal Justice/Safety Studies
Essex Community College 2011 — 2013
Associate's degree, Criminal Justice/Safety Studies
Nordstrom June 2014 - August 2014
WWU College of Business and Economics December 2013 - March 2014
Tommy Hilfiger June 2011 - January 2014
Western Washington University April 2013 - December 2013
Guess? September 2010 - March 2011
AT&T Mobility January 2008 - August 2009
Skills
Computer Science, Java, C++, Programming, C, Windows, Troubleshooting, Teamwork, Ada, HTML, Python, Customer Service, Fashion, Linux, Object Oriented Design, Sales, Databases, Ubuntu, Web Development, PowerPoint, R, Ruby, OOP, Git
Education
Western Washington University 2010 — 2016
Bachelor of Science (BS), Computer Science
Everett Community College 2008 — 2010
Associate's degree, Computer Science
Seattle Pacific University 2006 — 2007
Bachelor of Science (BS), Kinesiology and Exercise Science
Seattle Public Schools November 2013 - Present
University of Washington March 2013 - June 2013
The Washington Reading Corps January 2013 - June 2013
Clear Path International January 2007 - June 2010
AT&T Mobility October 2000 - May 2006
AT&T Mobility December 1998 - October 2000
AT&T Mobility February 1997 - December 1998
Skills
Data Analysis, Policy Analysis, Public Policy, Benefit Cost Analysis, Qualitative Research, Quantitative Research, Program Management, Performance Management, Public Sector Financial..., Program Budgeting, Multivariate Analysis, Stata, Program Evaluation, Health Policy, Medicare, Medicaid, Affordable Care Act, Economic Analysis, Nonprofits, Analysis, Research, International..., Project Management, Community Outreach, Economics, Management, Strategy, Fundraising, Grants
Education
University of Washington Evans School 2011 — 2013
Master of Public Administration (MPA), Financial and Policy Analysis, Program Evaluation
Seattle University
B.A., Political Science
Sykes 2013 - 2014
A Wireless - Verizon Wireless Premium Retailer February 2011 - March 2013
AT&T Mobility October 2008 - February 2010
CarMax April 2005 - October 2008
Skills
Customer Service, Administrative..., Sales, Clerical Work, Office Administration, Microsoft Office, Microsoft Excel, Microsoft Word, Psychology, Typing, Scanners, Filing, Telecommunications, Confidentiality, Cellular Communications, Customer Satisfaction, Written Correspondence, Email, Proficient Typing Skills, Solid computer skills, Data Entry, Consumer Lending, Time Management, Call Centers, Access, Training
Education
Fayetteville State University 2003 — 2008
Bachelor of Science (B.S.), Psychology, 3.0
Homeland Fundraising September 2002 - Present
Qualcomm January 1999 - February 2002
Verizon Wireless November 1996 - February 1999
AT&T Mobility February 1995 - January 1999
Intel Corporation November 1993 - February 1995
Skills
Account Management, Sales, Sales Management, New Business Development, Product Management, Product Marketing, Business Development, Marketing Strategy, Salesforce.com, Trade Shows, Marketing, Telecommunications, Business Strategy, Product Development, Team Building, Public Relations, Training, B2B, Enterprise Software, Change Management, Wireless, Team Leadership, Strategy, Negotiation, Project Management, Sales Operations, Mergers & Acquisitions, Online Advertising, Entrepreneurship, Advertising, Marketing Communications, Business Planning, Budgets, Social Media Marketing, Customer Satisfaction, Brand Management, Market Research, Vendor Management, Competitive Analysis, Process Improvement, Product Launch, Start-ups, Selling, Management, Contract Negotiation, Program Management, Event Management, Marketing Management, Digital Marketing, Coaching
Education
Fairfield University 1973 — 1977
BS, Marketing
Hamden High School 1970 — 1973
CVS Health April 2015 - Present
AT&T Mobility December 2012 - Present
Express Scripts January 2004 - December 2012
Change Management & Implementation January 2004 - January 2006
HABAND COMPANY January 2002 - January 2004
GoAmerica Communications January 2000 - January 2002
GoAmerica Communications 1999 - 2002
MERCK MEDCO MANAGED CARE January 1998 - January 2000
AT&T Wireless January 1994 - January 1998
AT&T Wireless January 1992 - January 1994
Skills
•Product Design..., Performance Metrics..., Product Documentation..., MS Excel Pivot Tables, Microsoft Excel, Access, Visio, MS Project, Tableau, Forecasting, Vendor Management, Leadership, Management, Analysis, Process Improvement, CRM, Strategic Partnerships, Cross-functional Team..., Product Development, Change Management, Strategic Planning, Budgets, Project Portfolio..., Sales, Product Launch, Sales Operations
Education
Fairleigh Dickinson University 1986 — 1990
Bachelor of Science, Marketing
Fairleigh Dickinson University-Metropolitan Campus
Bachelor's degree-Marketing, Marketing
T-Mobile April 2011 - Present
T-Mobile October 2010 - April 2011
T-Mobile August 2007 - October 2010
AT&T Mobility 2001 - August 2007
Skills
Customer Retention, Wireless, Telecommunications, Cross-functional Team..., Customer Satisfaction, Merchandising, Action Plan Development, Leadership..., Setting Strategic..., Vision Development, Result Oriented Approach, Achieving Results, Employee Recognition, Project Management, Sales Management, Operations Management, Team Leadership, Leadership Development, Strategic Leadership, Situational Leadership, Organizational..., Solution Selling, Account Management, Customer Experience, Store Management, Sales Process, Sales Operations, Retail, P, Direct Sales
Education
Fordham University 2012 — 2017
Bachelor of Arts (B.A.), Organisational Leadership
Fairfield University 2008 — 2012
Bachelor, Business Management
AT&T Mobility August 2013 - Present
AT&T Mobility June 2005 - August 2013
AT&T Wireless February 2001 - June 2005
Microsoft Corporation 1999 - 2000
Boeing Commercial Airplane Group 1996 - 1999
Skills
T1, Telecommunications, Wireless, VoIP, Telephony, DSL, IP, Managed Services, Computer Network..., Ethernet, Broadband, LAN-WAN, WAN, A&P, Aircraft Maintenance, Field Operations, Amateur Radio, Technical Support, Testing, Software Installation, Customer Satisfaction, Mobile Devices, Account Management, Customer Experience, Customer Retention, Direct Sales, Sales Operations
Education
Everett Community College
Associate in Technical Arts in Aviation Maintenance Technology
Aviation & Electronic Schools of America
F.C.C. General Radiotelephone Operator License
AT&T June 2014 - Present
AT&T Mobility September 2009 - May 2014
Skills
Account Management, Customer Satisfaction, Customer Service, Direct Sales, Pricing, Retail, Sales, Sales Management, Sales Process, Wireless, Telecommunications, Sales Operations, Customer Retention, Customer Experience, Microsoft Office, Strategic Planning, Mobile Devices, Leadership, Marketing, Inventory Management, Merchandising
Education
Point Loma Nazarene University 2007 — 2010
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Fashion Institute of Design & Merchandising 2005 — 2007
Associate of Arts (A.A.), Merchandise Marketing
Novartis November 2014 - Present
AT&T April 2011 - August 2014
AT&T Mobility August 2010 - April 2011
AT&T Mobility May 2009 - August 2010
AT&T Mobility April 2008 - May 2009
AT&T Mobility January 2008 - April 2008
NJ Transit May 2007 - September 2007
Strauss Auto June 2006 - August 2006
Best Buy November 2005 - June 2006
Skills
PC building, Automotive, Professional Audio, Mobile Devices, Mobile Internet, Windows, Mac OS X, iPhone, Blackberry, Blackberry Enterprise..., Blackberry OS, Computer Hardware, Computer Repair, Computer Maintenance, Consumer Electronics, Construction, Automobile, Call Centers, Customer Service, Customer Satisfaction, Customer Support, Wireless, Avaya, Ticketing Systems, Troubleshooting, Internet Troubleshooting, Software Installation, Hardware Installation, OS X, Customer Retention, Android, Customer Experience, Hardware, CRM, TCP/IP, Computer Network..., Switches, Provisioning, Payments, Electronics, Electronic Payments, Data Entry, Citrix, Telecommunications, Networking, VoIP, IP
Education
Essex County College 2002 — 2004
N/A, Computer Science
Columbia High School 1998 — 2002
Diploma, Computer Science and Automotive Technology
Jersey City Medical Center EMS March 2015 - Present
Semfany Productions January 2013 - Present
AT&T Mobility July 2010 - November 2014
JPMorgan Chase July 2011 - February 2012
Saint Clare's Health System February 2010 - November 2010
Sherry Blair Institute for Inspirational Change August 2006 - September 2010
Verizon September 2009 - July 2010
Skills
Credit, Customer Satisfaction, Customer Service, Financial Analysis, Sales, Outlook, Training, Access, Call Centers, Team Leadership, Public Speaking, Research, Leadership, Management, Microsoft Office, PowerPoint, Microsoft Excel, Team Building, Time Management, Community Outreach
Education
Montclair State University 2005 — 2009
Bachelor, Psychology, Minor in Business Administration
Essex County College
Biology/Biological Sciences, General
DP Solutions April 2013 - Present
Randstad/ARHD/Bally Total Fitness June 2012 - April 2013
AT&T Mobility January 2007 - April 2012
AT&T January 2004 - January 2007
AT&T January 2003 - January 2004
AT&T January 2002 - January 2003
AT&T January 2000 - January 2001
AT&T January 1997 - January 2000
System Source Inc. June 1995 - June 1997
Provident Bank February 1991 - June 1995
Skills
Windows Server, Microsoft Cluster, VMware, Microsoft Exchange, DNS, Servers, Cluster Management, Routers, DHCP, Cisco Technologies, Switches, VoIP, Citrix, Windows, Hardware, Telecommunications, Backup Exec, IIS, VMware ESX, HP, Citrix Metaframe, TCP/IP, Wireless, Microsoft SQL Server, Symantec Endpoint..., SAN, SCOM, Blackberry Enterprise..., VMware Infrastructure, Windows Vista, Microsoft Office, NAS, Xen, Dell PowerEdge Servers, Powershell, VMware Server, Windows Services, Microsoft Windows 98, Windows 2000, windows 2008, windows 2003, Microsoft Operating..., WINS, Altiris Deployment..., Altiris Console, HP EVA, HP IAP, BizTalk, Novell Netware, HP Proliant
Education
University of Phoenix 2007 — 2009
Essex Community College 1990 — 1994
Michael Kors November 2011 - Present
AT&T Mobility November 2009 - March 2011
Skills
Fashion, Retail, Customer Service, Styling, Apparel, Visual Merchandising, Sales, Merchandising, Retail Sales, Store Operations, Microsoft Office, Social Media, Microsoft Excel, Microsoft Word, PowerPoint, Photoshop, Illustrator, CisionPoint, Management
Education
LIM College 2013 — 2015
Bachelor of Business Administration (B.B.A.), Fashion Merchandising
Fashion Institute of Design & Merchandising 2011 — 2012
Associate of Arts (AA), Merchandise Marketing
Accel Networks September 2015 - Present
Stratix Corporation July 2015 - August 2015
AT&T June 2013 - May 2015
AT&T Mobility October 2009 - June 2013
Walmart October 2006 - October 2009
Skills
Telecommunications, Wireless, Troubleshooting, Customer Service, GSM, Project Management, LTE, Microsoft Office, UMTS, Leadership, VoIP, Networking, Android, iOS, Windows Phone, Training
Education
Everest University-Tampa 2009 — 2011
Associate of Science (A.S.), Computer Science
Florida International University 2005 — 2006
Bachelor of Science (BS), Information Technology
CBS Outdoor December 2011 - Present
AT&T Mobility March 2004 - September 2011
Bank of America July 2005 - December 2008
Skills
Direct Sales, Sales, Sales Operations, Sales Process, Advertising Sales, Social Media Marketing, Sales Management, B2B, Account Management, Customer Satisfaction, Management, Customer Service, Marketing, Cold Calling, New Business Development, Salesforce.com, Customer Retention, Selling, Solution Selling, Sales Presentations
Education
Essex County College 2002 — 2004
Business Management
Transcend Wireless 2015 - Present
Comcell Construction Corp. March 2015 - July 2015
HNM Systems August 2014 - March 2015
Samsung SDS October 2012 - July 2014
Bechtel April 2010 - October 2012
General Dynamics Information Technology November 2005 - October 2006
AT&T Mobility December 1992 - November 2001
Skills
4G, LTE, UMTS, Microwave, CDMA, Wireless, Cellular Communications, WiMAX, GSM, RF, Optical Fiber, Telecommunications, MS Project, AutoCAD, RAN, GPRS, Wireless Networking, Ethernet, Network Design, WiFi, Integration Testing, Site Commissioning, Siterra, InfoWorks, Spectrum Analyzer, T1, 2G, Edge, Computer Network..., Fiber Optics, RF Engineering, 3G, Backhaul, Cabling, Rollout, Site Development, System Deployment, Telecommunications..., Transmission, Microsoft Project
Education
Essex County College
A.A.S., Electronics Engineering
University of Miami
Architecture
USAA June 2015 - Present
AT&T August 2011 - June 2015
AT&T March 2010 - August 2011
AT&T Mobility March 2009 - March 2010
AT&T October 2008 - March 2009
AT&T March 2007 - October 2008
BellSouth October 2006 - March 2007
BellSouth April 2006 - October 2006
BellSouth January 2005 - April 2006
BellSouth March 2003 - January 2005
Skills
Cross-functional Team..., Business Process..., Six Sigma, Process Improvement, Continuous Improvement, Management, Leadership, Vendor Management, Operations Management, Program Management, Analysis, Strategy, Strategic Planning, Telecommunications, Team Building, Business Transformation, Lean Manufacturing, Call Centers, Process Engineering, Business Analysis, Product Development, Analytics, Strategic Sourcing, Logistics, Business Process..., Quality Assurance, Operational Excellence, PMP, Wireless, Project Management, Lean Six Sigma
Education
Nova Southeastern University 2000 — 2002
Bachelor of Applied Science (BASc), Business Administration and Management, General
Excelsior College 1997 — 1999
Associate in Applied Science, Technical Studies
AT&T Mobility January 2008 - Present
AT&T Mobility April 2000 - December 2007
Skills
Telecommunications, Wireless, Mobile Devices, Solution Selling, Managed Services, Call Centers, Direct Sales, Customer Retention, Customer Experience, Customer Satisfaction, Account Management, Cellular Communications, GSM, Unified Communications, Telephony
Education
Fairleigh Dickinson University 1990 — 1995
Bachelor, Business Management
AT&T May 2014 - Present
AT&T January 2013 - Present
AT&T Mobility January 2011 - January 2013
American Eagle Outfitters July 2010 - January 2011
Pure Aveda Salonspa June 2008 - May 2010
Skills
Customer Service, Retail, Visual Merchandising, Sales, Marketing, Sales Operations, Store Management, Fashion, Sales Management, Strategy, Selling, Customer Experience, Sales Process, Time Management, Program Management, Direct Sales, Merchandising, Customer Retention, Solution Selling, Customer Satisfaction, Retail Sales, Product Marketing, Management, Telecommunications, Project Planning, Team Leadership, Pricing, Inventory Management, Analysis, Sales Presentations, Team Building, Wireless, Performance Management, Cold Calling, Social Networking, Account Management, New Business Development, B2B, Salesforce.com, Call Centers, Leadership, Coaching, Loss Prevention
Education
University of Central Florida 2012 — 2018
Marketing, Consumer Merchandising/Retailing Management
Fashion Institute of Technology 2010 — 2010
Ba, merchandising
The Boston Conservatory 2006 — 2009
BA, Dance
Nelson Consulting Services February 2015 - Present
Smart Realty of Georgia LLP March 2014 - Present
Cambridge Real Estate Services 1995 - 2013
AutoTrader.com September 2010 - September 2012
AutoTrader.com 2001 - 2007
Cox Communications 2004 - 2005
Lend Lease 1997 - 2000
EQ Services 1994 - 1996
AT&T Mobility 1984 - 1987
Skills
Project Management, SDLC, PMO, PMP, Business Analysis, Agile Methodologies, Business Intelligence, Program Management, Requirements Analysis, Data Warehousing, Project Portfolio..., ITIL, Vendor Management, IT Management, Integration, Disaster Recovery, Requirements Gathering, Team Leadership, Quality Assurance, Process Improvement, Software Documentation, MS Project, Software Development, Software Project..., Enterprise Architecture, Visio, Consulting, IT Strategy, Oracle, Testing, Business Process, Management, Scrum, Product Management, SharePoint
Education
Fairleigh Dickinson University 1987 — 1989
MS, Information Technology
University of Maryland College Park 1976 — 1980
BS, Information Technology
AT&T Mobility January 2011 - March 2015
AT&T Mobility, LLC June 2009 - January 2011
Cingular Wireless March 2004 - April 2008
Cingular Wireless November 2002 - March 2004
Cingular Wireless September 2001 - November 2002
Cingular Wireless August 1999 - September 2001
Bellsouth Mobility January 1997 - August 1999
Shoals Cellular November 1995 - January 1997
Shoals Cellular July 1994 - November 1995
Skills
Wireless, Sales Operations, Channel, B2B, Management, Training, Marketing, Retail, Customer Retention, Sales, Direct Sales, Telecommunications, Customer Experience, Mobile Devices, Product Management, Cross-functional Team..., Customer Satisfaction, Account Management, Solution Selling, Sales Process
Education
Faulkner University 2001 — 2002
Bachelor, Business Administration, 3.50
North West Shoals Community College 1994 — 1996
Associate, Applied Science Degree in Electronics Technology
MetroPCS March 2015 - Present
MetroPCS October 2013 - March 2015
Allcomm Wireless, Inc. October 2011 - January 2013
MarketSource Inc October 2007 - August 2011
AT&T Mobility October 2004 - October 2007
Skills
Channel, Sales Operations, Sales, Strategic Planning, Competitive Analysis, Selling, Retail, Account Management, Sales Management, New Business Development, Cold Calling, Telecommunications, Microsoft CRM, Management, Key Account Management, Customer Service, Strategy, Training
Education
University of Phoenix 2011 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General
Faulkner University 2005 — 2006
Bachelor of Science, Business Administration
Jacksonville State University 2000 — 2004
Bachelor of Applied Science (B.A.Sc.), Accounting
Ramsay High
Ramsay High
AT&T Mobility May 2013 - Present
Sprint CWS February 2012 - April 2013
Sprint CWS November 2011 - February 2012
Skills
Customer Satisfaction, Telecommunications, Wireless, Customer Retention, Direct Sales, Sales Operations, Customer Experience, Sales, Solution Selling, Sales Management, Mobile Devices, Sales Process, VoIP, Customer Service, Call Centers, Team Leadership
Education
San Jose State University 2014 — 2016
Bachelor's degree, Business Administration and Management, General
Evergreen Valley College 2011 — 2014
Associate of Arts (AA), Business Administration and Management, General
Aetna January 2015 - Present
Aetna August 2013 - December 2014
Aetna April 2011 - August 2013
Progressive Insurance June 2007 - June 2009
The Hartford December 2005 - June 2007
Infinity Insurance September 2004 - December 2005
Infinity Insurance September 2000 - July 2002
AT&T Mobility May 2000 - September 2000
Skills
Strategy, Management, Leadership, Employee Benefits, Health Insurance, Process Improvement, Microsoft Office, Customer Service, Healthcare, Leadership Development, Strategic Planning, Program Management
Education
University of Hartford 2009 — 2010
Bachelor, Sociology & Anthropology; Criminal Justice
Fairfield University 1998 — 2004
Sociology & Anthropology
Latham realty unlimited March 2015 - Present
AT&T Mobility September 2010 - February 2015
Vennetti's Catering August 2002 - August 2012
Nike July 2007 - July 2010
Skills
Customer Service, Multi Tasking, Motivated self-starter, Sales, Team Management, Personal Training, Overcome Objections, Competitive, Highly personable
Education
Skagit Valley College 2010 — 2011
Buisness Management, Basics
Everett Community College 2009 — 2010
Basics, Business Administration and Management, General
Marysville Pilchuck High School 2006 — 2009
Basics
Teleion Consulting May 2015 - Present
Moyou Marketing Ltd. June 2014 - September 2014
Amazon March 2012 - March 2013
Microsoft (The Mergis Group) March 2011 - December 2011
Microsoft (The Mergis Group) December 2010 - March 2011
AT&T Mobility December 2009 - July 2010
Skills
Financial Analysis, Process Improvement, Project Management, Financial Modeling, Analysis, MySQL, Essbase, Finance, Forecasting, T-SQL, Oracle SQL, Cognos, SQL, Oracle, Program Management, VBA, Java, HTML, CSS, Microsoft Office, Rhino, Photoshop, Illustrator, SharePoint, InDesign, JavaScript, Sketchup, Cross-functional Team..., Management, Business Analysis, Data Analysis
Education
University of Washington 2005 — 2009
B.A., Business Administration (Finance)
University of Washington, Michael G. Foster School of Business 2005 — 2009
B.A. Business Administration, Finance
Everett Community College 2004 — 2005
Running Start, Economics and Mathematics
Blue Cross and Blue Shield of North Carolina February 2015 - Present
AT&T Mobility March 2004 - June 2015
Sunny's Men's Wear January 2002 - March 2004
Walmart June 2001 - January 2002
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Social Networking, PowerPoint, Psychology, Counseling Psychology, Typing, Time Management, Sales Management, Marketing, Sales, Customer Satisfaction, Leadership, Training, Cashiering, Data Entry
Education
Liberty University 2014 — 2017
Master’s Degree, Psychology
University of Phoenix 2011 — 2013
Master of Arts (MA), Psychology, 3.5
Fayetteville State University 2001 — 2009
Bachelor of Arts (B.A.), History, 3.0
South View High School 1997 — 2001
High School Diploma, General Studies
University of Washington December 2014 - Present
Wimmer Solutions June 2012 - December 2014
CompuCom August 2011 - June 2012
CompuCom August 2008 - August 2011
AT&T Mobility June 2004 - August 2008
CompUSA February 2003 - June 2004
Prime Time Printing March 2002 - January 2003
Skills
Servers, Windows Server, Troubleshooting, Hardware, Windows 7, Operating Systems, Networking, Laptops, Computer Hardware, Windows, VMware, SAN, Microsoft SQL Server, Microsoft Office, Visio, SCCM, Infrastructure, KVM, Wireless Networking, Software Installation, Excel, Outlook, Computer Repair, Computer Maintenance, Debugging, Debuggers, Infrastructure Planning, Infrastructure Projects, Power Distribution, Power Supplies, IT Operations, Windows Server 2008, Server Management, XP, Windows Server 2003, Blackberry, Printers, System Center Suite, SCOM, SCVMM, Hyper-V, Windows XP
Education
Strategy Computers 2002 — 2003
Certified, Web Master
Everett Community College 2000 — 2002
Associates Degree, Multimedia Design
AT&T Mobility May 2012 - Present
Spherion October 2010 - June 2012
Panasonic R&D Center Germany GmbH August 2008 - March 2010
Microtronics Systems 2001 - 2008
Lucent Technologies / Bell Laboratories 1996 - 2001
Bell Communications Research (Bellcore) October 1986 - April 1990
Skills
RTOS, Linux, Assembly, C, Hardware, Unix, Software Integration, Embedded Systems, Embedded Software, Device Drivers, Firmware, Microcontrollers, Hardware Design, Automotive Infotainment, Automotive Engineering, System Verification, Testing, Automotive Electronics, ClearCase, Troubleshooting, Integration, C++, Networking, Debugging, Systems Engineering, Wireless, System Architecture, Quality Assurance, Hardware Architecture
Education
Fairleigh Dickinson University 1977 — 1982
Master of Science Electrical Engineering (MSEE)
Mona-vie 2011 - Present
B.W.I. Fire Department April 2005 - Present
AT&T Mobility 2007 - 2011
Education
Essex Community College 1998 — 2000
Kenwood High School 1994 — 1998
Intensity marketing inc. August 2013 - Present
Everest University-South Orlando Campus August 2012 - Present
AT&T Mobility May 2011 - November 2012
Sitel July 2008 - September 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Social Media, Teamwork, Public Speaking, English, Team Leadership, Analysis, Training, Management, Project Planning, Coaching, Project Management, Outlook, Customer Satisfaction, Time Management, Process Improvement
Education
Everest University-North Orlando 2012 — 2014
Business Administration and Management, General
Pentaho March 2011 - Present
Progress Software January 2010 - April 2011
Savvion April 2005 - March 2010
AT&T Mobility January 2003 - April 2005
Telcordia Technologies January 1999 - August 2001
Telcordia Technologies January 1998 - January 1999
Telcordia Technologies January 1995 - January 1998
Bellcore January 1993 - January 1995
Bellcore January 1992 - January 1995
Bellcore October 1986 - January 1992
Skills
Business Process..., SDLC, SaaS, Program Management, Process Improvement, Enterprise Software, Business Intelligence, Business Continuity..., Software Quality..., Integration, Change Management, Enterprise Architecture, Professional Services, Data Integration, Databases, Requirements Analysis, SOA, Data Warehousing, Telecommunications, Business Analysis, Business Process, SQL, Scrum, Software Project..., IT Strategy
Education
Fairleigh Dickinson University 1989 — 1991
MBA
New York University - Polytechnic School of Engineering 1986 — 1988
MS
Mississippi State University - College of Business and Industry 1978 — 1982
BBA
AT&T Mobility May 2008 - Present
AT&T Wireless September 2005 - Present
AT&T Wireless December 2007 - May 2008
PILGRIM BAPTIST VILLAGE April 2002 - March 2005
THE CORPORATION FOR HOUSING BASED HEALTHCARE December 2001 - March 2002
ESSEX SUBSTANCE ABUSE TREATMENT CENTER June 1999 - July 2000
SHARIF PRODUCTIONS October 1996 - April 1997
Education
Essex County College
Essex County College Training Inc
T-Mobile May 2009 - Present
AT&T Mobility December 2001 - May 2009
Circuit City July 1997 - May 2001
Skills
Fluent in Spanish, Sales, Sales Management, Networking, Computer Hardware, Engineering, Retail, Wireless, Coaching, Team Building, Customer Satisfaction, Sales Process, Merchandising, Customer Service, LTE, Account Management, Store Management, Mobile Devices, Telecommunications, Product Management, Leadership, Sales Operations, Management, Customer Retention, Training, Customer Experience, CRM, Cellular Communications, Direct Sales, Call Centers, Solution Selling, Retail Sales, P&L Management, Product Marketing, Cold Calling, Mobile Technology, Selling, Profit, B2B, Mobile Communications, Team Leadership, M2M
Education
Farmingdale State University of New York 2001 — 2007
Bachelor of Technology (B.Tech.), Computer Engineering
AT&T Mobility July 2014 - Present
AT&T Mobility September 2010 - Present
AT&T Mobility January 2010 - October 2010
AT&T/ACC Business January 2002 - December 2009
AT&T January 2001 - January 2002
AT&T January 2000 - January 2001
AT&T January 1999 - January 2000
AT&T January 1996 - January 1999
AT&T January 1990 - January 1996
DB Technology, Inc January 1988 - January 1990
Skills
Marketing Communications, Vendor Management, CRM, Cross-functional Team..., Strategic Partnerships, Management, Product Development, Market Research, Integrated Marketing, Account Management, Product Marketing, Strategy, Marketing, Program Management, Sales, Marketing Strategy, Telecommunications
Education
New York Institute of Technology 2006 — 2009
MBA, Marketing
Fairleigh Dickinson University 2000 — 2004
BS, Marketing
Other
AT&T Mobility 2007 - Present
Countrywide Home Loans March 2005 - February 2007
Hooper Holmes - PortaMedic August 2000 - December 2004
Education
Evergreen Valley College 1998 — 2000
AS, Nursing
AT&T Performance Development CoachAT&T2013 - Present
AT&T Mobility 2003 - Present
Skills
Telecommunications, Vendor Management, Team Leadership, Direct Sales, Call Center, Customer Service, Sales Management, Performance Management, Cellular Communications, Recruiting, Team Building, Wireless, Business Strategy, Networking, Selling, Mobile Devices, Sales, Product Marketing, Account Management, Sales Operations, Call Centers, Customer Retention, Customer Experience, Cross-functional Team...
Education
Faulkner University
AT&T Mobility 2004 - Present
AT&T Wireless 2001 - 2004
AT&T Wireless/ Cingular 2000 - 2004
AT&T 1998 - 2001
Skills
Product Marketing, Cross-functional Team..., Merchandising, Channel Marketing, Go-to-market Strategy, Product Launches, Mobile Marketing, Marketing Management, Partner Marketing, Integrated Marketing, Budget Management, Marketing Strategy, Wireless, Messaging, Product Launch, B2B, Marketing Communications, Mobile, Marketing Operations, Vendor Management, Digital Marketing, Demand Generation, Creative Development, Multi-channel Marketing, Mobile Devices, Creative Direction, Strategic Partnerships, Strategy, Marketing
Education
Fairleigh Dickinson University
MBA, Marketing
University of California, Berkeley
BA
AT&T Mobility June 2012 - Present
AT&T November 2009 - August 2012
AT&T December 2006 - November 2009
Cingular Wireless August 2005 - December 2006
AT&T Wireless August 2003 - August 2005
Skills
Telecommunications, Wireless, Computer Network..., T1, Wireless Networking, Troubleshooting, Process Improvement, VoIP, LAN-WAN, Networking, Frame Relay, DNS, TCP/IP, Firewalls, MPLS, BGP, WAN, UMTS, IP, Network Design, Cisco Technologies, LTE, Cross-functional Team..., Network Engineering, Software Documentation, Switches, 4G, GSM, Leadership, Ethernet, Unix, GPRS, Cellular Communications, Management, Network Architecture, Managed Services, Routing, CDMA, System Deployment, Vendor Management, SS7, Call Centers, Mobile Devices, SIP, Data Center, Unified Communications, Integration, ATM networks, 3G, Routers
Education
Everett Community College 2001 — 2003
AA Degree, Network Administration
NCUA June 2010 - Present
Wyndham Worldwide April 2008 - January 2010
Townhomes at Hunting Meadow September 2001 - December 2008
Wyndham Worldwide January 2007 - April 2008
Avaya June 2005 - January 2007
International Specialty Products August 2004 - June 2005
International Specialty Products March 2001 - August 2004
Moore Stephens October 1994 - February 2001
Panasonic 2000 - 2001
AT&T Mobility 1990 - 1994
Skills
Reporting & Analysis, Financial Reporting, Financial Analysis, Journal Entries, Accruals, Reconciliations, Variance Analysis, General Ledger, Monthly Close, Accounting, Budgeting, Banking, Documentation, Excel, Internal Audit, Auditing, Policy, Internal Controls, Audit, Financial Accounting, SEC reporting, Word, Reconciliation, US GAAP, Due Diligence, SEC filings, Sarbanes-Oxley Act, Microsoft Excel, Account Reconciliation, Microsoft Word, Analysis, Budgets, CPA, Financial Statements, GAAP, Finance, Managerial Finance, Revenue Recognition, Cash Flow, Tax, Cash Management, Financial Audits, Sarbanes-Oxley, Financial Modeling, Accounts Payable, Forecasting, Accounts Receivable, QuickBooks, IFRS, Financial Forecasting
Education
Fairleigh Dickinson University 1990 — 1994
Bachelor of Science, Accounting
AT&T Mobility Global Account ManagerAT&T2004 - Present
MobileComm 1990 - 2002
Arch Wireless 1990 - 2000
Skills
Wireless, Direct Sales, M2M, Enterprise Mobility, LTE, Account Management, Cellular Communications, Go-to-market Strategy, Mobile Technology, Mobile Devices, Selling, Unified Communications, Managed Services, Telecommunications, Solution Selling, VoIP, Cross-functional Team..., MPLS, Vendor Management, Sales
Education
Fairleigh Dickinson University 1980 — 1985
AT&T Mobility
Skills
Telecommunications, Vendor Management, Wireless, Product Management, Strategic Partnerships, Call Centers, SDLC, Program Management, Business Analysis, Integration, Leadership, Team Leadership, Cross-functional Team...
Education
Fairleigh Dickinson University
MBA
AT&T Mobility December 2011 - Present
AT&T Mobility September 2008 - December 2011
Sprint Nextel September 2000 - June 2008
Dick's Sporting Goods August 1994 - August 2000
Skills
Account Management, Lead Generation, Management, Sales, Selling
Education
Excelsior College 1993 — 1994
Bachelor of Science, Liberal Arts
State University of New York College at Cortland 1989 — 1993
AT&T Mobility June 2010 - Present
Alltel June 2008 - June 2010
T-Mobile 2007 - 2008
NetVersant 2005 - 2007
NetVersant 2005 - 2007
Advanced Radio Telecom (ART) 1996 - 2001
Advanced Radio Telecom 1996 - 2001
ART 1994 - 2001
John Henken Chevorlet 1980 - 1983
Skills
RF, Wireless Networking, IPTV, Team Leadership, Integration, Microwave Links, Telecommunications, Management, LTE, Networking, Data Center, 3G, Optical Fiber, Network Design, IP, GSM, Fiber Optics, Mobile Devices
Education
Everett Community College 1983 — 1984
High Scool 1979 — 1982
Grad
AT&T Mobility August 2007 - Present
Orrtax Software Solutions 2003 - 2006
Skills
Journal Entries, Account Reconciliation, General Ledger, Reconciliation, Accounts Receivable, Accounting, Billing, Variances, Reconciliations, Financial Accounting, Excel, Tax, Spreadsheets, Outlook, Bookkeeping, Cash, Oracle Financials, Telephone Skills, Access, Customer Service, Accounts Payable, Microsoft Excel, Invoicing, PowerPoint, Small Business, Revenue Recognition, Sarbanes-Oxley Act, Inventory Management, Financial Reporting, Variance Analysis, Microsoft Word, Tax Preparation, Microsoft Office, Budgets, Customer Satisfaction, SharePoint, Process Improvement, System Administration, Time Management, Management, Financial Analysis
Education
Everett Community College 1981 — 1985
Associate of Arts (AA), Fine Arts, Mathematics
Lake Stevens HS
Telecommunications Fraud Expert June 2008 - Present
AT&T Mobility September 1992 - May 2008
AT&T 1992 - 2008
Skills
Telecommunications, Security, Budgets, Project Planning, Internal Controls, Revenue Assurance, Wireless, Fraud, Call Center, Mobile Devices, Customer Experience, Vendor Management, Product Management, Customer Satisfaction, GSM, Program Management, Process Improvement, Risk Management, Business Analysis, VoIP, Customer Service, Team Leadership
Education
Fairfield University 1971 — 1975
Bachelor of Arts (BA), Economics
AT&T Mobility Team Manager-National Business ServicesAT&T Mobility2005 - 2007
Education
Everett Community College 1997 — 1998
AT&T Mobility May 2013 - Present
Disney 2014 - 2014
DocuSign, Inc. June 2012 - April 2013
Microsoft August 2011 - June 2012
Microsoft July 2010 - July 2011
Microsoft December 2009 - June 2010
Regence Blue Cross Blue Shield July 2008 - October 2009
CSC 2007 - 2008
Laconia Associates, Inc. 2006 - 2007
Skills
SQL Server, High Availability, Mirroring, Log Shipping, Replication, T-SQL, SSRS, SSIS, SSAS, Microsoft SQL Server, IIS, Biztalk, SharePoint, Disaster Recovery, Oracle, Project Management, ETL, Databases, Business Intelligence, SQL, Integration, Performance Tuning, Data Migration, SDLC, Cloud Computing, Enterprise Software, Windows Server, Web Services
Education
Jawaharlal Nehru Technological University 1997 — 2001
Bachelor in Technology (B.Tech)
Fachhochschule Aachen
MS, ENGINEERING
AT&T Mobility Sales ManagerBellSouth Mobility1987 - 2004
Education
Fairmont State University 1981 — 1985
diptyque Paris May 2015 - Present
CORT May 2014 - May 2015
MAC Properties January 2013 - May 2014
Village Green October 2011 - January 2013
AT&T Mobility October 2011 - November 2011
T-Mobile April 2010 - October 2011
Forever 21 July 2009 - April 2010
California State University, Bakersfield June 2007 - July 2009
Skills
Public Speaking, PowerPoint, Research, Event Planning, Microsoft Office, Microsoft Excel, Social Media, Microsoft Word, Customer Service, Social Networking, Facebook, Higher Education, Community Outreach, Photoshop, Fundraising, Persuasive Speaker, complex problem solving, Critical Thinking, Service Orientation, Time Management, Active Listening, Sales Process, Timely Decision Making, Blogging, Fashion Blogging, Advertising, Recruiting, Sales
Education
CSUB 2010 — 2014
Bachelor's degree, Marketing, B
Fashion Institute of Design & Merchandising 1999 — 2001
Associate of Arts (A.A.), Design and Visual Communications, General, B
AT&T Mobility 2012 - 2013
LG Electronics, Mobile Comm USA March 2010 - September 2012
Narrative Science December 2009 - March 2010
The Intelligent Information Laboratory June 2009 - August 2009
Samsung Techwin January 2004 - July 2008
SK Telecom May 2002 - December 2002
Sheraton Walkerhill Hotel, Seoul, Korea July 2001 - August 2001
Skills
Product Management, Product Marketing, Product Strategy, Marketing Communications, Go-to-market Strategy, Marketing Strategy, Mobile Devices, Competitive Analysis, Cross-functional Team..., Integrated Marketing, Strategy, Market Research, Marketing, Management
Education
Northwestern University 2008 — 2009
Masters of Science, Integrated Marketing Communications
Ewha Womans University 1999 — 2004
BA, Business Administrations, French Literature
Aviation Technical Services January 2012 - Present
Temping through Volt Temporary Services January 2012 - Present
MetLife August 2011 - November 2011
US Bank Home Mortgage July 2010 - April 2011
US Bank July 2010 - April 2011
Washingtom Mutual Bank October 2007 - January 2009
Washington Mutual Bank October 2007 - January 2009
Wyndham Vacation Ownership January 1997 - June 2007
Wyndham Vacation January 1997 - June 2007
AT&T Mobility January 1996 - January 1997
Skills
Payroll, Account Reconciliation, Calendaring, Expenses, Travel, Data Entry, Reports, Outlook
Education
Everett Community College 2009 — 2010
Certificate in Medical Billing and Coding, Medical Billing and Coding, 3.8
AT&T Mobility 2012 - Present
Movad 2010 - 2012
Mol Industries 2006 - 2009
Fairbanks Scales 2000 - 2006
Lynn Ladder and Scaffolding 1998 - 1999
Coca Cola Enterprises January 1997 - January 1998
United Parcel Service January 1995 - January 1997
United Parcel Service January 1993 - January 1995
United Parcel Service January 1992 - January 1993
United Parcel Service January 1990 - January 1992
Education
University of Baltimore
Bachelor of Science Degree, Corporate Communications
Essex Community College
Associate of Arts Degree, Mass Communications
AT&T Mobility October 2012 - Present
Barclay Butera Interiors January 2013 - January 2014
24 Hour Fitness September 2010 - October 2012
Sunglass hut February 2010 - August 2010
Nordstrom May 2009 - January 2010
Tilly's June 2008 - September 2009
Cold Stone Creamery April 2007 - November 2007
Education
Fashion Institute of Design & Merchandising 2007 — 2009
AA, Merchandise Marketing
Mount Angel Seminary September 2010 - Present
Managed Wealth Financial 2010 - 2011
Phillips Webster & Associates March 2010 - August 2010
AT&T Mobility March 2008 - February 2010
Agile1 March 2008 - February 2010
Univar USA August 2007 - February 2008
LINK Conference Service August 2005 - August 2007
Applied Precision Co April 2005 - June 2005
Puget Sound Guardians January 2005 - March 2005
Anderson Financial Management October 2004 - January 2005
Skills
Accounting, Team Leadership, Public Speaking, Accounts Receivable
Education
Fairleigh Dickinson University 1991 — 1998
MBA, Accounting
University of Scranton 1985 — 1989
BS, Public Administration
AT&T January 2009 - Present
AT&T Mobility January 2008 - Present
AT&T Mobility January 2006 - January 2008
Skills
Customer Service, Customer Retention, Outlook, Microsoft Excel, Networking, Data Entry, Research, Administrative..., Customer Experience, Customer Satisfaction, Budgets, Direct Sales, Microsoft Office, Account Management, Event Planning
Education
Prince George's Community College 1998 — 2008
General Studies
Essex County College 1996 — 1997
na, Liberal Arts
AT&T Mobility 1999 - Present
Aspanet Resources/Sequel 1998 - 1998
AT&T International Services (Philippines) July 1991 - June 1997
Education
Far Eastern University 1987 — 1991
Bachelor of Arts, Communication Arts
World Wide Land Transfer April 2014 - March 2015
AT&T Mobility 2005 - 2012
Stuart News 2004 - 2005
Skills
Variance Analysis, Accounts Payable, QuickBooks, Sarbanes-Oxley, Forecasting, Financial Accounting, General Ledger, Sales Tax, Databases, Data Analysis, Microsoft Excel, Account Reconciliation, Accounting, Accounts Receivable, Cost Accounting, Journal Entries, Month End Close, Revenue Recognition, Accruals, Financial Statements, Tax Accounting, Consolidation, Sarbanes-Oxley Act
Education
Fairleigh Dickinson University 1984 — 1988
Bachelor of Science (BS), Accounting
West Morris Mendham HS
Cricket Wireless / at&t May 2014 - Present
AT&T Mobility May 2009 - Present
AT&T Mobility May 2008 - May 2009
AT&T Wireless / Cingular Wireless August 1999 - May 2008
AT&T Wireless August 1997 - November 1998
Coulter Corporation January 1987 - March 1995
Skills
Engineering, Wireless, LTE, Computer Network..., UMTS, GSM, 4G, Telecommunications, Microwave, Cellular Communications, RF, Wireless Networking, 3G, RF Engineering, VoIP, Troubleshooting, Optical Fiber, T1, Networking, Testing, WiMAX, Antennas, Fiber Optics
Education
Excelsior College 1999 — 2002
BS, Bachelor of Science, Engineering Technology
Miami Dade College 1985 — 1987
AS, Associate of Science, Electronics Engineering Technology
Mercedes Benz of Fort Washington July 2011 - Present
AT&T Mobility September 1991 - July 2005
Skills
Accounting, Retail, Customer Relations, Microsoft Office, Customer Satisfaction, Customer Service, Inventory Management, Sales, Sales Management, Customer Retention, Team Building, Automobile, Automotive, Purchasing, Profit, Sales Operations, New Business Development, Sales Process, Vehicles
Education
Fairleigh Dickinson University 1972 — 1976
BS Accounting, accounting
RemX Financial Staffing July 2009 - Present
Gleason Personnel, Inc. September 2008 - July 2009
AT&T Mobility March 1999 - August 2008
Education
Fairleigh Dickinson University
PHR, PHR Human Resources
AT&T February 2012 - Present
AT&T August 2011 - February 2012
AT&T Mobility September 2010 - August 2011
AT&T April 2003 - 2010
AT&T 2000 - 2003
AT&T 1998 - 2000
US Navy 1979 - 1987
Skills
Computer Hardware, Troubleshooting, WAN, Provisioning, Servers, Software Installation, Routers, Switches, Printers, Laptops, Operating Systems, Network Administration, VPN, Cabling, Cisco, VoIP, Hardware, Documentation, Firewalls, Frame Relay, System Administration, Routing, TCP/IP, IP, Peripherals, Desktop Support, Workstations, Telecommunications, Ethernet, CCNA, Database Administration, WLAN, ATM, ISDN, Problem Solving, Network Security, Service Activation, Testing, Customer Service, OSS, Antivirus, Wireless Networking, LAN-WAN, Computer Network..., T1, Technical Support, Software Documentation, Networking
Education
Excelsior College 2010 — 2012
BS, Nuclear Engineering
Excelsior College
AAS, Computer Technology
University of Alabama
Chemistry, Biology
AT&T Mobility
Skills
Call Center, Telecommunications, Management, Customer Service, Vendor Management, Leadership, Call Centers, Wireless, Mobile Devices, Networking, Customer Experience, VoIP, Troubleshooting, Customer Satisfaction, Technical Support, Customer Retention, Team Leadership, Solution Selling
Education
Fairleigh Dickinson University 1991 — 1995
AT&T June 2014 - Present
AT&T Mobility May 2008 - Present
AT&T Mobility January 2003 - Present
AT&T Mobility June 1999 - Present
AT&T 1999 - 2011
T Mobility April 2007 - January 2008
T Mobility May 2004 - January 2007
AT&T June 1999 - January 2003
PNC Bank January 1998 - May 1999
Skills
Computer Network..., Broadband, DSL, Provisioning, PMP, Vendor Management, DWDM, CDMA, Telephony, Optical Fiber, PMO, VoIP, Service Delivery, Routers, Network Engineering, System Deployment, WAN, Mobile Devices, Management, Leadership, LAN-WAN, Integration, GSM, Cellular Communications, Avaya, ATM networks
Education
AIU Online 2001 — 2004
BS, Criminal Justice
Essex County College 1999 — 2003
Associate of Arts (AA), Early Childhood Education and Teaching
Verizon Communications April 2013 - Present
T-Mobile April 2011 - April 2013
AT&T Mobility January 2007 - September 2008
MarketStar August 2006 - January 2007
Education
Fairleigh Dickinson University 2003 — 2009
B.a.s, Business Technology
Mercer County Community College 2000 — 2009
Associates, Business Administration
Currently unemployed - looking for a job March 2011 - Present
AT&T Mobility November 2005 - April 2011
LHC Group January 2003 - May 2005
Express Airlines I Inc May 1999 - December 2001
Cal-Dive International Inc January 1996 - January 1999
Offshore Petroleum Divers Inc January 1994 - January 1995
Skills
Troubleshooting, VPN, Computer Hardware, DHCP, SharePoint, Wireless Networking, Networking, Switches, TCP/IP, Security, Windows XP, Help Desk Support, Windows 7, DNS, XP, Servers, Software Installation, Windows Server, Windows, Testing
Education
The Ocean Corporation 2003 — 2004
VOC training, Commercial Diving
New Horizons 2002 — 2002
NA, MCSE & A+
Everett Community College 1990 — 1992
NA
AT&T Mobility June 2009 - Present
AT&T July 1987 - May 2009
US Army December 1965 - December 1985
Skills
Contract Negotiation, Human Resources, Financial Accounting, Financial Reporting, Financial Analysis, Financial Modeling, Labor Relations, Logistics Management, Maintenance Management, Operations Management
Education
American Technological University 1978 — 1979
Bachelor of Science (BS), General Studies
Fayetteville State University 1973 — 1974
AT&T Mobility May 2009 - Present
AT&T Mobility 2000 - May 2009
TCG September 1995 - 2000
Dataprobe 1985 - 1995
Education
Stevens Institute of Technology 2000 — 2002
MS, Telecommunications Management
Fairleigh Dickinson University 1991 — 1994
BS, Electrical Engineering Technology
AT&T July 2014 - Present
AT&T Mobility March 2011 - Present
AT&T Mobility December 2010 - March 2012
AT&T March 2000 - December 2010
BellSouth Telecommunucations Inc. March 1997 - March 1998
BellSouth Telecommunications Inc. April 1989 - March 1997
Skills
Telecommunications, UMTS, LTE, Wireless, Network Deployment, GSM, Site Acquisition, 3G, Microwave, WiMAX, Program Management, 4G, WCDMA, Cellular Communications, Edge, 2G, Computer Network..., T1, Optical Fiber, RF Engineering, Project Management, VOLTe, RAN, RF, EVDO, Fiber Optics, GPRS, HSPA, System Deployment, SS7, Mobile Devices, Network Design, Network Optimization, Broadband, WiFi, Wireless Networking, Ethernet, Mobile Communications, IP, MPLS, Open Source Software, BSS, Transmission
Education
Faulkner University 1999 — 2001
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Terminix November 2014 - Present
Lowe’s Companies Canada April 2013 - November 2014
AT&T Mobility July 2008 - February 2011
Popeyes Louisiana Kitchen April 2006 - July 2008
Fayetteville State University August 2004 - December 2004
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, Cash Register, PowerPoint, Teamwork, Customer Satisfaction, Data Entry, Event Planning, Time Management, Leadership, Social Networking
Education
Fayetteville State University 2009 — 2012
Mathematics and Computer Science
Seventy First High School 1999 — 2003
AT&T Mobility July 2013 - Present
AT&T Mobility July 2011 - June 2013
AT&T March 2009 - June 2011
AT&T Mobility May 2007 - February 2009
AT&T Mobility November 2004 - April 2007
AT&T Mobility June 2001 - October 2004
AT&T Mobility May 2000 - May 2001
AT&T Mobility April 1999 - April 2000
Skills
Solution Selling, Telecommunications, Direct Sales, Customer Retention, Wireless, Managed Services, Customer Experience, Mobile Devices, Sales Process
Education
Richard Stockton College of New Jersey 1996 — 1998
Bachelor's degree, Criminal Justice
Fairleigh Dickinson University 1992 — 1994
Associate of Arts (A.A.), Liberal Arts
Wireless Advocates August 2012 - Present
AT&T mobility October 2006 - October 2010
Century 21 Department Stores May 2004 - September 2006
Skills
Customer Service, Sales, Management
Education
Essex County College 2010 — 2015
N/A, Human and Social services
West orange high school 1999 — 2000
Diploma, Computer Science
JP Morgan Chase Bank, NA August 2013 - Present
JP Morgan Chase Bank, NA September 2012 - July 2013
AT&T Mobility December 2010 - September 2012
AT&T Mobility July 2009 - December 2010
Education
Vaughn College of Aeronautics and Technology 2012 — 2013
Bachelor's degree, Airport Management
Farmingdale State University of New York 2005 — 2010
Bachelor of Science (BS), Business Management
Gamesys March 2014 - Present
Rutgers University February 2013 - Present
UMDNJ Center for Continuing and Outreach Education 2013 - Present
JCM Entertainment September 2011 - December 2012
AT&T Mobility July 2007 - September 2011
Skills
Troubleshooting, Technical Support, Microsoft Exchange, Networking, Process Scheduler, Microsoft Excel, Microsoft Word, Social Networking
Education
William Paterson University of New Jersey 2002 — 2014
Bachelor of Arts (B.A.), Communication, General
Essex County College 2000 — 2002
Communication, General
AT&T Mobility July 2009 - Present
Skills
Sales, Sales Management, Business Coaching, Technical Support, Customer Service, Lead Generation, B2B, Marketing, Communication, Strategic Planning, Brand Development, Social Media, Strategy, Business Strategy, Leadership, Team Leadership, Leadership Development, Sales Operations, Direct Sales, Team Building, Microsoft Office, Mac OS, Recruiting, Managerial Finance, Internal Audit, Inventory Management, Internal Communications, New Business Development, Business Development, Technology, Wireless, Mobile Devices, Mobile Communications, Project Management
Education
Fairmont State University 2000 — 2005
Bachelor of Science (BS), Business Administration, Management and Operations
MATRIX Resources September 2013 - Present
AT&T Mobility September 2010 - September 2013
Skills
Business Development, Professional Services, Applicant Tracking..., Staffing Services, Recruiting, Account Management, Staff Augmentation
Education
Fashion Institute of Design & Merchandising 2003 — 2005
Associate of Arts (AA), Clothing Design
Georgia State University 1993 — 1995
Undergraduate study, Political Science and Government