AT&T Mobility
Industry: Mobile telecommunication company
DescriptionAT&T Mobility LLC, also known as AT&T Wireless, marketed as simply AT&T, is a wholly owned subsidiary of AT&T Inc. that provides wireless services to 138.8 million subscribers in the United States including Puerto Rico and the U.S. Virgin Islands. Headquarters: Atlanta, Georgia, United States Number of locations: 5,000 retail stores; 2,900 owned; 2,100 authorized Number of employees: 75,000 (2015) Revenue: 73 billion USD (2016) Subsidiaries: Alltel, AT&T Mexico, Leap Wireless, Parent organizations: AT&T, AT&T Communications
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14,116 AT&T Mobility employees in database. Find out everything there's to know about AT&T Mobility employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
AT&T Mobility Employees
Samsung Electronics America April 2015 - Present
Samsung Telecommunications America a 20/20 Partner May 2014 - April 2015
Frontier Business Products October 2013 - May 2014
AAA July 2013 - October 2013
AT&T Mobility May 2010 - July 2013
AT&T Mobility May 2007 - April 2010
Skills
Wireless, Cellular Communications, Direct Sales, Customer Retention, Telecommunications, Customer Satisfaction, Sales Management, Sales Operations, Sales, Retail, Quotas, Account Management, Customer Service, Mobile Devices, Inventory Management, Team Building, VoIP, M2M, Customer Experience, Retail Sales, Networking, Sales Process, Management
Education
Indiana University-Purdue University at Fort Wayne 2004 — 2011
Bachelors, Interpersonal and Organizational Communication
The Walt Disney Company May 2008 - Present
AT&T Mobility 2007 - 2008
Northrop Grumman Mission Systems 1993 - 2007
Loral Command & Control 1990 - 1993
Boeing 1988 - 1990
Skills
MongoDB, Tomcat, Java, Solr, Microsoft SQL Server, JavaScript, Struts, Testing, Spring, JSON, C, REST, Software Development, Software Engineering, Linux
Education
Iowa State University 1983 — 1987
BS, Electrical and Electronics Engineering
Capgemini May 2014 - Present
SpringCM May 2013 - April 2014
Open Text October 2007 - May 2013
OpenText October 2007 - May 2013
AT&T Mobility April 2005 - October 2007
Enterprise Results Group, LLC April 2004 - April 2005
Verizon Wireless March 2003 - April 2004
Graviton April 2001 - March 2002
ChaseCom June 2000 - April 2001
CenturyLink May 1996 - June 2000
Skills
Enterprise Software, Cloud Computing, Strategic Partnerships, Strategic Planning, Consulting, Start-ups, Solution Selling, Direct Sales, Account Management, Sales Management, Salesforce.com, Sales Operations, New Business Development, SaaS, Sales, Selling, Business Development, Professional Services, Managed Services, Marketing, Customer Service, Compliance, Content Management, Document Management, Team Leadership, Social Entrepreneurship, Sales Presentations, Business Coaching, springcm.com, Open Text Livelink, Management, Strategy, Leadership, CRM, Channel Partners
Education
Indiana University-Northwest
Lincoln University (MO)
Westside High School
Teradata November 2011 - Present
EDMC September 2007 - November 2011
CIBER, Inc. November 2006 - September 2007
AT&T Wireless September 2005 - November 2006
AT&T Mobility October 2004 - September 2005
AT&T Mobility April 1998 - September 2004
AT&T Mobility April 1997 - April 1998
AT&T Mobility March 1995 - April 1997
AT&T Mobility August 1990 - August 1995
AT&T Mobility January 1994 - March 1995
Skills
Data Warehousing, Teradata, Business Intelligence, Data Management, Data Integration, Data Architecture, Data Modeling, ETL, Informatica, OBIEE, Cognos, SDLC, Microstrategy, SSIS, Enterprise Architecture, Requirements Gathering, Business Objects, Data Governance, PMP, Requirements Analysis, Teradata 12 Certified..., Business Analysis, Business Requirements, Database Design, Databases, Integration, Performance Tuning, Program Management, SOA, SharePoint, Software Project..., Systems Analysis, Analytics
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 2001 — 2005
MBA
Indiana University of Pennsylvania 1985 — 1989
BS Business Administration, Management Information Systems
AT&T June 2015 - Present
AT&T June 2014 - Present
AT&T Mobility November 2008 - Present
AT&T Mobility October 2007 - November 2008
AOTMP 2007 - 2007
Sprint 2005 - 2007
Skills
Account Management, Direct Sales, Sales Operations, Sales Process, Solution Selling, Telecommunications, Wireless, Customer Satisfaction, Customer Retention, Sales, Unified Communications, Managed Services, Sales Management, Cold Calling, Management
Education
Indiana University-Purdue University at Indianapolis 2010 — 2012
Bachelor of Arts (B.A.), Political Science and Government
University of Southern Indiana
AT&T Mobility January 2005 - Present
Quality Assurance 2000 - 2014
Accenture 1998 - 2006
Skills
Telecommunications, Wireless, 3G, Mobile Devices, 4G, LTE, Vendor Management, Wireless Networking, Integration, Cellular Communications, VoIP, IP, Network Design, GSM, UMTS, Computer Network..., CDMA, Troubleshooting, Managed Services, T1, MPLS, RF, Network Engineering
Education
Indiana University Bloomington
Bachelor of Applied Science (B.A.Sc.)
NSWC Crane June 2014 - Present
Hoosier Financial January 2011 - Present
NSWC Crane February 2012 - June 2014
Tri Star Engineering April 2011 - February 2012
Accountemps January 2011 - March 2011
AT&T Mobility March 2008 - May 2010
Finelight February 2005 - April 2007
DialAmerica Marketing November 1999 - February 2005
Skills
Finance, Budgets, Financial Analysis, Financial Modeling, Management, Analysis, Forecasting, Financial Reporting, Accounting, Account Reconciliation, Managerial Finance, Strategic Financial..., Strategy, Training, Accounts Payable, Account Management, Cash Flow, Cash Management, Cash Flow Forecasting, Call Center, Investment Advisory, Investment Strategies, Investments, Return on Investment, Sales Management, Sales, Competitive Analysis, CRM, Market Research, Process Improvement, Corporate Finance, Financial Services, Business Planning, Business Process..., Valuation, Strategic Planning, Data Analysis, Financial Accounting, SAP, Securities, Government Accounting, Federal Government, Leadership, Team Leadership, SAP ERP, Financial Controlling, Cost Accounting, Profit Center Management
Education
University of Indianapolis 2008 — 2010
MBA, Finance
University of Indianapolis - School of Business 2008 — 2010
MBA, Finance
Indiana University Bloomington 1998 — 2003
BS in Public Affairs, Public Management
Metro Transit November 2012 - Present
Paisanos Pizza June 2011 - December 2011
AT&T Mobility March 2008 - June 2011
Wasabi Fusion Japanese Restaurant May 2008 - March 2010
Skills
Telecommunications, Vendor Management, SDLC, Business Analysis, Program Management, Project Management, Product Management, Integration, Quality Assurance, Requirements Analysis, Cross-functional Team..., Process Improvement, Mobile Devices, Wireless, PMP, Testing, Business Case, Cellular Communications, Consulting, Requirements Gathering, Sales
Education
Concordia University 2012 — 2014
Bachelor of Arts (B.A.), Marketing and Innovation Management
Inver Hills Community College 2001 — 2003
AA, Microbiology
Salesforce September 2015 - Present
Salesforce April 2014 - September 2015
Sallie Mae March 2014 - April 2014
Tesla Motors December 2013 - March 2014
AT&T Mobility September 2010 - November 2013
Xavier University November 2007 - May 2010
Xavier University 2006 - 2010
Skills
Time Management, Sales, Customer Service, Cold Calling, Account Management, Leadership, Marketing, Customer Experience, Microsoft Office, Customer Satisfaction, Sales Operations, Budgets, Training, Retail, Recruiting, Salesforce.com, Coaching, Social Networking, Management, Event Planning, Social Media, Social Media Marketing, Interviews, Team Building, SaaS
Education
Indiana Wesleyan University 2011 — 2013
Master's of Management, Human Resources
Xavier University 2006 — 2010
Bachelor of Science (BS), Sport Management with a minor in business
Microsoft March 2014 - Present
Qualcomm January 2013 - February 2014
Motorola Solutions May 2012 - December 2012
AT&T Mobility September 2011 - April 2012
Skills
Debugging, Testing, Embedded Software, Device Drivers, ARM, Mobile Technology, Mobile Devices, Mobile Testing, Field Testing, Lab Testing, GSM, GPRS, WCDMA, LTE, VolTe, Perl Automation, Unix Shell Scripting, andriod O.S, iOS, Symbian, Blackberry, IPv4, IPv6, Layer 1, Layer 2, Layer 3, Wireless, UMTS, Test Automation, CDMA, 3GPP, MMS, SMS, SIM, WiFi, Functional Training, Regression Testing, JTAG, Bugzilla, QXDM, QPST, QCAT, QMICM, Perl, C, Windows 8, Windows 7, Windows 8.1, NOKIA, LUMIA
Education
International Technological University 2010 — 2012
Master's degree, Industrial Engineering(Telecommunications)
Nizam Institute of Engineering & Technology 2005 — 2009
Bachelor of Technology (B.Tech.), Mechanical Engineering
AT&T Mobility April 2014 - February 2015
Walmart September 2012 - April 2014
OHL May 2010 - August 2012
National Football League January 2012 - February 2012
IUPUI August 2009 - December 2009
Staples June 2009 - September 2009
Skills
Troubleshooting, Servers, SQL, Networking, Web Development, Community Outreach, Leadership, Virtualization, Information Technology, Wireless, Microsoft Office, PowerPoint, Customer Service, Microsoft Word, Microsoft Excel, Event Planning, Sales
Education
Indiana University-Purdue University at Indianapolis
Computer and Information Technology, Information Security
WesternMall Ltd May 2014 - Present
AT&T Mobility June 2013 - May 2014
St. Margaret's Health 2008 - 2010
JCPenney April 2004 - September 2004
Skills
Teamwork, Microsoft Office, Customer Service, Leadership, Software Documentation, MS Office Suite, Mathematics, Marketing, Social Media Marketing, Strategic Planning, Management, Operations Management, E-commerce, Microsoft Excel, Public Speaking, Outlook, PowerPoint, Microsoft Word, Team Leadership
Education
Southern New Hampshire University 2013 — 2015
Master of Business Administration (MBA), Entrepreneurship
Indiana University-Northwest 2009 — 2010
Bachelors, General Studies
Purdue University Calumet 2006 — 2009
Transferred, Registered Nursing/Registered Nurse
State Farm July 2014 - Present
Angie's List August 2013 - April 2014
AT&T Mobility October 2006 - June 2013
USA Furniture and Mattress May 2006 - October 2006
RadioShack February 2005 - October 2006
Skills
Sales Management, Sales, Direct Sales, Customer Retention, Wireless, Sales Operations, Solution Selling, Telecommunications, Sales Process, Customer Satisfaction, Cold Calling, Customer Experience, Account Management, Call Centers, Mobile Devices, Salesforce.com, B2B
Education
Purdue University Kokomo 2007 — 2009
Organizational Leadership
Indiana University Kokomo 2005 — 2007
WellPoint September 2013 - Present
A2Z Annuity Marketing October 2011 - April 2012
Williams Comfort Air January 2011 - July 2011
AT&T Mobility August 1995 - October 2010
Skills
Sales Operations, Sales, Customer Satisfaction, Marketing, Retail, Strategic Planning, Human Resources, Call Centers, Wireless, Access, Direct Sales, Customer Retention, Account Management, Sales Process, Sales Management, Customer Service, Coaching, Mobile Devices
Education
Indiana Wesleyan University's Adult Program
Bachelor's degree, Psychology
Indiana Wesleyan University 2011 — 2014
Associate's degree, Criminal Justice
Artistic Beauty College 1989 — 1991
Cosmetologist, Cosmetology
The Finishline April 2015 - Present
CVS Pharmacy December 2009 - October 2014
Kmart Corporation August 2008 - December 2009
AT&T Mobility February 2001 - September 2008
Skills
Data Entry, P, Pricing, POS, Analysis, Customer Retention, New Store Openings, Team Leadership, Customer Experience, Microsoft Office, Shrinkage
Education
Inter-American University of Puerto Rico-Metropolitan Campus 2003 — 2007
Bachelor's degree, Business Administration and Management, General
AT&T Mobility March 2015 - Present
AT&T Mobility June 2012 - March 2015
White House Black Market August 2012 - January 2014
Centennial Wireless and AT&T Mobility April 2001 - June 2012
Skills
Microsoft Office, Team Management, Vendor Management, Agency Mgmt, Cellular Communications, Collections, Customer Satisfaction, Problem Solving, Vendor Partnerships, Wireless, GSM, Teamwork, Telegence, Employee Training, Team Building, Team Leadership, Customer Experience, Call Centers, Account Management, Selling, Customer Service, Coaching, Telecommunications, Strategic Partnerships, Project Management, Efficent, Experience working with..., Work Independently with..., Virtuoso, Enjoy Working with..., Business Efficiency, Data Analysis, Sales Operations, Direct Sales, Training, Leadership, Management, Customer Retention, Strategy
Education
University of Saint Francis 2014 — 2016
Master of Business Administration (MBA)
Indiana University—Purdue University Fort Wayne 1999 — 2010
Bachelor, Business Management
Homestead High School 1995 — 1999
Fort Wayne Country Club August 2014 - Present
Carriage House December 2012 - Present
Unitarian Universalist Church January 2014 - August 2014
Pizza By Vitos December 2012 - April 2013
Clara's Pizza King April 2011 - August 2011
AT&T Mobility March 2006 - March 2011
Walgreens August 2001 - December 2005
College Cable Access Center November 1997 - May 2001
Skills
Invoicing, Microsoft Excel, PowerPoint, Editing, Public Speaking, Credit, Negotiation, Payments, Sound, Selling, Customer Service, Voice Over, Training, Teamwork, Telephone Skills, Team Leadership, Team Building, Microsoft Word, Spreadsheets, Facebook, Cash
Education
Indiana University-Purdue University at Fort Wayne 1995 — 2001
Bachelor of Arts, Media and Public Communications
Indiana University—Purdue University Fort Wayne 1995 — 2001
Bachelor of Arts (B.A.), Mass Communication/Media Studies
AT&T Mobility May 2014 - July 2015
Best Buy May 2010 - April 2014
PetSmart 2008 - 2010
Circuit City 2006 - 2008
Skills
Store Management, Merchandising, Visual Merchandising, Profit, Retail Sales, Big Box, Sales, Team Leadership, People Development, Inventory Management, Retail, Customer Service, Store Operations, Driving Results, Inventory Control, Planograms, Loss Prevention, Multi-Unit Management, P&L, Customer Satisfaction, Management, Training, Team Building, Time Management, Sales Management
Education
Indiana Wesleyan University's Adult Program 2015 — 2017
Bachelor of Science (BS), Operations Management and Supervision
Indiana University-Purdue University at Indianapolis 2006 — 2010
Bachelors, Business Management
Triton central 2001 — 2005
Honors, Honors/Regents High School/Secondary Diploma Program
Allegion, PLC September 2015 - Present
Allegion, PLC August 2012 - September 2015
AT&T July 2011 - August 2012
AT&T Mobility January 2011 - June 2011
AT&T Mobility May 2010 - December 2010
AT&T August 2007 - April 2010
Dish Network 2004 - 2007
Skills
Direct Sales, Telecommunications, Sales Management, Account Management, Solution Selling, Sales Operations, B2B, Sales, New Business Development, Key Account Management, Product Marketing, Team Building, Customer Service, Team Leadership, Customer Satisfaction, Negotiation, Strategic Planning, Business Development, Customer Retention, Cross-functional Team..., Salesforce.com, Cold Calling, SaaS, Contract Negotiation, Sales Process, Call Center, Cloud Computing, Marketing Strategy, CRM, Wireless, Customer Experience, Retail, Marketing, Project Management, Coaching, Inventory Management, Direct Marketing, Sales Presentations, Lead Generation, Management, Competitive Analysis, Product Management, Leadership, Selling, Strategy, Forecasting, Training, Strategic Partnerships, Marketing Management, Team Management
Education
Indiana Wesleyan University 2005 — 2008
BS, Management
New Mexico State University 1997 — 2000
Golf Management
AT&T Mobility September 2012 - Present
Best Buy Mobile March 2012 - September 2012
Sprint August 2010 - March 2012
Best Buy September 2009 - August 2010
Plaza Research March 2007 - May 2009
Power Electric Services March 2005 - March 2007
ProVest, Inc August 2004 - November 2004
Skills
Management, Team Leadership, Market Research, Leadership, Customer Service, Project Management, Recruiting, Human Resources, Sales, Microsoft Excel, PowerPoint, Data Entry, Project Coordination, Product Management, Marketing Research, Customer Satisfaction, Retail, Troubleshooting
Education
International Academy of Design 2001 — 2002
A.A, Computer Animation
Wharton High School 1997 — 2001
H.S. Diploma
Maxim Healthcare Services November 2013 - Present
AT&T Mobility June 2011 - May 2013
AT&T Mobility May 2009 - May 2011
Skills
Organizational..., Sales Management, Account Management, Consultative Sales..., Consultative Selling..., Mobile Technology, Technology Integration, Client Rapport, Wireless, Customer Retention, Direct Sales, Cold Calling, Building Relationships, Customer Experience, Mobile Devices, Retail, Solution Selling, Quotas, Business Communications, Employee Training, Teamwork, Time Management, Leadership, Team Leadership, Team Building, Customer Service, Proposal Writing, Customer Experience..., Sales Operations, Negotiation, Operations Management, Staff Management, Staff Development, Social Networking, Recruiting, Interviews, Hiring, Coaching, Leadership Development, Healthcare, Store Management, People Skills, Team-oriented, Relationship Building, Sales, Management, Public Speaking, Training, Marketing
Education
Indiana Wesleyan University 2011 — 2011
Bachelor's degree, Business Administration, Management and Operations
Indiana University Bloomington 2005 — 2006
Bachelor's degree, Sports Marketing and Management
Anchor Point Technology Resources March 2015 - Present
Anchor Point Technology Resources March 2014 - Present
AT&T Mobility December 2007 - March 2014
Verizon Wireless December 2002 - May 2007
Skills
Customer Satisfaction, Forecasting, Management, Program Management, Sales, Training, Sourcing, Customer Service, Project Management, Contract Negotiation, Direct Sales, Customer Retention, Human Resources, Recruiting, Talent Management, Leadership, Account Management, Interviews, Sales Management
Education
Indiana University Kokomo 2010 — 2013
Liberal Arts, Business Ethics
Nestle Nutrition October 2012 - December 2012
Daiichi Sankyo 2011 - 2012
Daiichi Sankyo 2008 - 2011
AT&T Mobility 2004 - 2008
AT&T Mobility 2002 - 2004
AT&T Mobility 2000 - 2002
Arthur Andersen, LLP 1998 - 2000
Skills
SAP, BPC, BEX, Microsoft Office Suite..., Outlook, Oracle Reports, Business Objects, Business Intelligence, TM1, Forecasting, Financial Analysis, Financial Reporting, Financial Modeling, Budgets, Pharmaceutical Industry, Essbase, Consolidation, Strategic Financial..., Finance, Leadership, Auditing, Recruiting, Risk Management, Financial Planning, Accounting, Variance Analysis, Management
Education
Iona College
Bachelor's degree, Accounting
AT&T Mobility November 2009 - Present
Centennial Wireless May 2007 - November 2009
Education
Indiana University-Purdue University at Indianapolis
Ritchie Aerotek April 2015 - Present
T-Mobile October 2013 - Present
YouTube April 2011 - Present
AT&T Mobility December 2012 - June 2013
All Natural Freshness September 2012 - December 2012
Your Wireless Store November 2011 - November 2012
Walther Farms August 2011 - October 2011
Skills
Smartphones, Video Editing, Mac, Windows, iPhone, iPhone Application..., iPhone Support, Android, Unity3D, Computer Repair, technology, Computers, Tablet PC, Tutoring, Customer Experience, Retail Sales, OS X, Mobile Technology, iWork, Google Apps, YouTube, Wireless, iOS, Video, Mac OS, Account Management, Customer Service, Sales, Customer Satisfaction, Sales Operations, Team Building, Team Leadership, Telecommunications
Education
Indiana Wesleyan University 2015 — 2019
Bachelor of Business Administration (B.B.A.), Marketing
BYU-Idaho 2010 — 2011
Computer Information Technology, Computer Science
AT&T Mobility September 2013 - Present
ZTE June 2006 - September 2013
Kodiak Networks June 2004 - June 2006
Unisys May 2000 - September 2004
Nortel Networks August 1994 - March 2003
IBM January 1992 - August 1994
Skills
Solution Architecture, Wireless, Business Development, Telecommunications, EAI, WiMAX, 4G, CDMA, LTE, Sales Operations, Mobile Devices, Product Management, Networking, GSM, Vendor Management, Sales, Go-to-market Strategy, Solution Selling, Strategic Partnerships, Mobile Communications, VAS, B2B, RAN, SS7, Mobile Technology, VoIP, IP, Cellular Communications, Managed Services, Wireless Broadband, m2m, Location Based Services, WiFi, UMTS, SIP, Unified Communications, M2M
Education
Southern Methodist University 1995 — 1997
Masters of Science - Electrical Engineering, EE - Telecom
University of North Texas 1993 — 1994
Bachelors of Science, Computer Science, A
Iowa State University 1990 — 1993
Bachelor of Science (BS), Computer Science, A
yo2go April 2015 - Present
LT Foundations Real Estate August 2011 - Present
Mobile King - AT&T Retailer June 2014 - January 2015
UniFirst Corporation January 2012 - June 2014
AT&T Mobility November 2009 - November 2010
Centennial Wireless September 2004 - November 2009
U.S. Army 2001 - 2004
Cellullar Connection June 2000 - July 2001
D&L Communications- Wireless World 1998 - 2000
Skills
Sales, Customer Satisfaction, Customer Retention, Sales Management, Direct Sales, Recruiting, Outside Sales, Motivation, Leadership, Telemarketing, Business to Business..., Client Rapport, Account Management, Sales Operations, Cold Calling, Sales Process, Building Relationships, B2B, Salesforce.com, Selling Skills, Sales Presentations, Solution Selling, Selling, Training, Management
Education
Ivy Tech Community College 2005 — 2007
Associates, Business Management
Indiana University South Bend 2000 — 2001
Business, Management
AT&T Mobility October 2012 - Present
PNC Financial Services January 2011 - October 2012
AT&T Mobility May 1999 - January 2011
Vanguard Cellular Systems, Inc 1994 - 1999
Skills
Financial Analysis, Forecasting, Financial Modeling, Mergers, Strategic Planning, Cross-functional Team..., Budgets, Strategic Financial..., Accounting, Credit, Essbase, Finance
Education
Indiana University of Pennsylvania 1986 — 1990
BS, Finance / Economics
Howard Hanna Real Estate Services 2003 - Present
Ames Enterprises, Inc. August 1986 - September 2004
AT&T Mobility April 1992 - December 1996
Hewlett-Packard August 1986 - December 1989
Skills
Residential, Real Estate, Sellers, First Time Home Buyers, Condos, Investment Properties, Selling, Relocation, Listings, Buyer Representation, Short Sales, Single Family Homes, Relocations, Luxury, Negotiation, Contract Negotiation, New Home Sales, New Homes, Townhomes, Residential Homes, Real Property, Property, FHA, Foreclosures, Relocation Buyers, Move Up Buyers, Council of Residential..., Referrals, Seniors, Seller Representation, Buyers, Vacation Homes, REO, Investors, Real Estate Transactions, Home Staging, Property Management, Real Estate Economics, Commercial Real Estate, Real Estate Development, National Association of..., Listing Homes, Income Properties, Waterfront, Real Estate Investor, Senior Real Estate, Sales, HUD, 1031 Exchanges, SFR
Education
Indiana University of Pennsylvania
BA and MA, Psychology and Clinical / Community Psychology
Real Estate
CRS, Advanced Real Estate Designation
Real Estate
GRI, Advanced Real Estate Designation
Real Estate
Advanced Real Estate Designation
Apple 2013 - Present
Apple Inc. 2011 - 2013
Sony Ericsson November 2010 - January 2011
Clearwire March 2010 - November 2010
AT&T Mobility 2009 - March 2010
Sony Electronics 2008 - 2009
Option NV 2007 - June 2008
Motorola Semiconductor 2008 - 2008
Orange 2005 - 2007
Skills
A-GPS, Emergency Services, GLONASS, GNSS, Location Based Services, GPS, Wireless, CDMA, Telecommunications, Debugging, GSM, Mobile Communications, Testing, 3G, LTE, HSPA, GPRS, Smartphones, 2G, UMTS, Mobile Devices, Android, Linux, Pocket PC, WiMAX, Mobile, 3GPP, Baseband
Education
Institut national des Télécommunications 2004 — 2005
MSc, Computers & communication networks
Jawaharlal Nehru Technological University 1998 — 2003
B.Tech, IT
AT&T Mobility December 2012 - Present
Radio Shack Stores Inc January 2011 - April 2013
Trinity Cash Express 2009 - 2010
Skills
Sales, Customer Service, Wireless, Marketing, Time Management, Public Speaking, Public Relations, Retail Sales, Microsoft Word, Microsoft Excel, Sales Management, Inventory Management, Direct Sales, Social Media Marketing, Management
Education
Indiana Wesleyan University 2014 — 2016
Bachelor's degree, Marketing
University of Phoenix 2012 — 2014
Associate of Science (A.S.), Business, Management, Marketing, and Related Support Services
Ball State University 2010 — 2011
Bachelors of Business Administration, Public Relations; Journalism; Professional Communications, Public Speaking, Marketing, Business Econ
Paul Harding High School
Wireless Group LLC March 2015 - Present
Self Employed January 2015 - Present
Self Employed February 2014 - August 2015
SRA International November 2013 - April 2014
AT&T Mobility November 2012 - August 2013
Indiana Living Green May 2012 - August 2012
Apple October 2009 - February 2012
Origins June 2008 - March 2009
Premiere Credit of North America July 2008 - October 2008
Godiva Chocolatier November 2007 - June 2008
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Laboratory, Mac OS X, iPhone Support, Windows 7, Windows XP Pro, LGBT community, Management, OS X, Editing, Mac, Public Speaking, Retail, Customer Satisfaction, Social Networking, Sales, Sales Management, Social Media, Customer Service
Education
Indiana University-Purdue University at Indianapolis 2008 — 2013
Bachelor of Science (B.S.), Environmental Health Science, 3.046
Wabash College 2007 — 2008
AT&T June 2015 - Present
AT&T Mobility April 2013 - Present
AT&T Mobility October 2011 - March 2013
AT&T Mobility August 2008 - October 2011
AT&T Mobility April 2007 - August 2008
AT&T Mobility December 2005 - April 2007
Skills
Leadership, Coaching and Development, Facilitation, Curriculum Design, Training Delivery, Sales Operations, Sales, Sales Management, Behavioral Interviewing, Project Management
Education
Indiana University-Purdue University at Fort Wayne 2004 — 2007
Bachelor of Science (B.S.), Organizational Leadership
Oklahoma State University 2001 — 2003
Business Administration and Management, General
Optronics International, LLC. February 2013 - Present
AT&T Mobility August 2009 - January 2013
Bonefish Grill 2007 - 2010
Thor Motor Coach May 2007 - September 2007
Indiana University May 2006 - May 2007
Skills
Sales, Retail, Customer Service, Customer Retention, Customer Satisfaction, Customer Experience, Direct Sales, Account Management, Microsoft Office, Team Leadership, Selling, Sales Management, Microsoft Excel, Team Building, Inventory Management, Leadership, Microsoft Word, Sales Process, PowerPoint, Advertising, Marketing Strategy, Event Planning, Solution Selling, Telecommunications, Cold Calling, Wireless
Education
Indiana Wesleyan University 2012 — 2013
Bachelor of Science (B.S.), Marketing
Indiana University South Bend
eGenuity, LLC September 2014 - Present
SuperMedia LLC July 2013 - May 2014
AT&T Mobility November 2009 - July 2013
Centennial Wireless September 2008 - November 2009
Mike Anderson Chevrolet May 2005 - September 2008
Sprint Nextel October 2002 - October 2004
Skills
Customer Service, Customer Retention, Sales Presentations, Team Building, Telecommunications, Retail Sales, Salesforce.com, Marketing, Cellular Communications, Quotas, Mobile Devices, Sales, Customer Experience, Wireless, Customer Satisfaction, E-commerce, Retail, Social Networking, Marketing Strategy, Social Media Marketing, Management, CRM, Direct Sales, Solution Selling, Cold Calling, B2B, Product Marketing, Telephony, Online Marketing, Advertising, Email Marketing, Online Advertising
Education
Indiana University-Purdue University at Fort Wayne 1997 — 1998
General Studies
Wayne High School 1993 — 1997
General Studies
AT&T Mobility February 2014 - Present
AT&T June 2013 - Present
Skills
Telecommunications, Training, Mobile Devices, Leadership, Wireless, LTE, Call Centers, Management, Analysis, Customer Retention, Customer Experience, Cross-functional Team..., Team Leadership, Integration, Microsoft Office, Vendor Management, Networking, Databases, Program Management, Troubleshooting, Customer Satisfaction, Windows, Project Management, Customer Service
Education
Indiana University-Purdue University at Indianapolis 2002 — 2004
BS Computer Engineering and Technology, Web Development/Data Management
AT&T Mobility June 2013 - Present
CELCITE MANAGEMENT SOLUTIONS August 2011 - June 2013
Tangent International December 2010 - August 2011
PT Metro Global Services (Metrotelworks) July 2010 - December 2010
PT. Lexcorp Indonesia April 2010 - July 2010
Ericsson August 2009 - April 2010
PT Ericsson Indonesia 2006 - April 2010
PT Ericsson Indonesia August 2008 - August 2009
PT Ericsson Indonesia June 2008 - August 2008
PT Ericsson Indonesia April 2008 - June 2008
Skills
WCDMA, 2G, 3G, UMTS, HSPA, NSN, TEMS, Drive Test, Transmission, GPRS, Network Performance, GSM, Rollout, RF, LTE, Radio Network...
Education
2001 — 2005
Bachelor, Electrical Engineering, Telecommunication
SMU 1 Tebingtinggi
AT&T October 2006 - Present
AT&T Mobility 1997 - September 2006
Harland 1988 - 1999
Skills
Competitive Analysis, Budgeting, Financial Management, Accounting, Auditing, Financial Analysis, Strategic Planning, CPA, CFP, MBA, CMA, Managerial Finance, Mergers & Acquisitions, Financial Modeling, Capital Budgeting, Budgets, Certified Financial..., Forecasting, Finance, Contract Negotiation, Strategic Financial...
Education
Kennesaw State University - Michael J. Coles College of Business 1998 — 2000
Ex MBA, Mgt
Indiana University Bloomington 1979 — 1983
BS - Accounting, Accounting
Memorial high school
Oracle June 2015 - Present
Hyland Software February 2013 - June 2015
Sprint August 2004 - February 2013
Sprint 2004 - 2009
AT&T Mobility 2003 - 2004
Skills
Wireless, Sales Operations, Direct Sales, Sales, Telecommunications, M2M, 4G, Sales Management, Cellular Communications, Customer Retention, Wireline, VoIP, Unified Communications, Enterprise Content..., Higher Education, Business Process..., Workflow Software, Enterprise Software, Software Solution Sales, CDIA, ECMp, OnBase, Document Management, Case Management Software, Salesforce.com, Sales Process, Solution Selling, Mobile Devices, Managed Services, Account Management, Management
Education
Indiana Wesleyan University
Bachelor of Science, Management
AT&T Mobility September 2008 - Present
AT&T Mobility July 2007 - September 2008
84 Lumber May 2006 - June 2007
Skills
Sales Operations, Leadership, New Business Development
Education
Indiana University South Bend
Business
AT&T Mobility May 2012 - Present
AT&T Mobility May 2010 - May 2012
AT&T April 2004 - May 2010
Skills
Recruiting, Telecommunications, Wireless, Vendor Management, Customer Retention, Direct Sales, Account Management, Performance Management, Training, Talent Management
Education
Indiana University Bloomington 1994 — 1998
Bachelor of Applied Science (BASc), Public and Environmental Affairs
Commonwealth Bank and Trust May 2014 - Present
Magnolia Bank October 2012 - April 2014
Crosscountry Mortgage October 2011 - October 2012
Allied Home Mortgage December 2006 - November 2011
First Residential Mortgage July 2005 - December 2006
AT&T Mobility October 2003 - July 2005
Skills
Mortgage Lending, FHA, Credit, Loans, Residential Mortgages, Loan Origination, VA loans, Real Estate, USDA, Strategic Financial..., FHA financing, Refinance, Foreclosures, Insurance, Financial Analysis, Mortgage Banking, Investments, Real Estate Financing, Underwriting, Investment Properties, Government Loans, Mortgage Underwriting, Reverse Mortgages, Leadership, First Time Home Buyers, Banking, Consumer Lending, Credit Analysis
Education
Indiana University-Southeast 2001 — 2003
BA, Business, Political Science
University of Kentucky 2000 — 2001
BA, Business
AT&T Mobility January 2014 - Present
MetroPCS August 2011 - January 2014
MetroPCS January 2010 - July 2011
Skills
LTE, CDMA, Wireless, Telecommunications, Project Planning, Project Management, Integration, Programming Languages, Microsoft Excel, MS Project, APICS, Machine Vision, 3G, CPIM, Troubleshooting, UMTS, 2G, Optical Fiber, C++, Objective-C
Education
Westchester Community College 2015 — 2016
Associate's degree, Computer Science
Stevens Institute of Technology 2010 — 2013
Master of Science, Telecommunications Management
Instituto Tecnológico de Santo Domingo 2002 — 2008
Bachelor of Science, Industrial Engineering 2008
AT&T Mobility December 2005 - Present
McLeod USA 1998 - 2005
Electrical Sytems Company June 1997 - June 1999
Skills
Computer Network..., T1, Telecommunications, GSM, Network Engineering, Troubleshooting, Unified Communications, DS3, OC3, Wireless, SS7, Telecom Switching, Wireline, Quality Auditing, Nortel, Ericsson OSS, Switches, 4G, Cabling, CDMA, Cellular Communications, Telephony
Education
Indiana University-Purdue University at Indianapolis 1995 — 1998
AT&T Mobility April 2011 - Present
AT&T Mobility February 1999 - April 2011
Centennial Wireless October 2007 - November 2009
Centennial Wireless November 2001 - October 2007
Centennial Wireless 1999 - 2001
Skills
Mobile Communications, Customer Satisfaction, CDMA, LTE, Leadership, Cellular Communications, Telecommunications, T1, UMTS, Microwave, Customer Retention, VoIP, Network Design, Wireless, GSM, Ethernet, Provisioning, Mobile Devices, Project Management, Vendor Management, 4G, IP, 3G, Broadband, Mobile Technology, Networking, Product Management, Managed Services, SS7, Switches, Wireless Networking
Education
Indiana Wesleyan University 2011 — 2013
Associate of Science (AS), Business Management
Indiana Wesleyan University
Associate's degree, Business Management
AT&T Mobility October 2003 - Present
TechSkills LLC September 1999 - August 2002
Lifetouch National School Studios August 1989 - September 1998
Skills
Social Media, Project Management, Social Media Marketing, Social Networking, Management, Public Speaking, Program Management, Networking, Leadership, Team Building, Training, Marketing, Account Management, Team Leadership, Six Sigma, Blogging, Project Planning, Corporate Communications, Microsoft Office, Marketing Communications, Strategic Planning, Microsoft Excel, Online Marketing, Writing, Quality Assurance
Education
Indiana University-Purdue University at Indianapolis 2010 — 2013
Masters, Applied Communication
Indiana University-Purdue University at Indianapolis 2002 — 2009
Bachelor of Arts, Communication Studies
Petroleum Traders Corp October 2013 - Present
AT&T Mobility September 2003 - September 2013
Employment 1 2002 - 2003
Jerry Palausky Associates 2001 - 2002
New Look Company 1996 - 2001
Skills
Account Management, Customer Satisfaction, Leadership, Negotiation, Persuasion, Recruiting, Retail, Sales, Sales Management, Selling, Direct Sales, Telecommunications
Education
American Management Association 2007 — 2007
Business Management
Centennial University 2007 — 2007
Bachelors, Management
Centennial University 2006 — 2006
Associates, Management
Centennial University 2003 — 2003
Wireless Telecommunications
Centennial University 2003 — 2003
Centennial's Own Selling Process
Indiana University—Purdue University Fort Wayne 1999 — 2001
Sales & Marketing
Homestead High School 1996 — 1999
Honors, General
Incendio...Igniting Customer Relationships June 2015 - Present
Michaels Stores, Inc. May 2014 - May 2015
GameStop May 2009 - May 2014
SMART Marketing Solutions 2008 - 2009
Tuesday Morning 2007 - 2008
Jo-Ann Stores 2005 - 2007
AT&T Mobility 2003 - 2005
Blockbuster 2002 - 2003
Brierley & Partners 1998 - 2002
KnowledgeBase Marketing 1995 - 1998
Skills
Loyalty Marketing, Loyalty Programs, Database Marketing, Direct Marketing, Multi-channel Marketing, Segmentation, Analytics, Marketing Strategy, Customer Insight, CRM, E-commerce, Brand Management, Marketing, Customer Communication, Customer Acquisition, Email Marketing, Cross-functional Team..., Relationship Marketing, Strategy, Customer Retention, Retail, Customer Experience, Direct Mail, Integrated Marketing, Digital Marketing, Enterprise Software, Management, Sales, Marketing Communications, Strategic Planning, Product Marketing, Team Building, P&L Management, Customer Engagement
Education
Southern Methodist University 2001 — 2004
MBA, Marketing
Indiana University of Pennsylvania 1989 — 1993
BA, Journalism/Public Relations, Graduated cum laude
McDowell High School 1988 — 1989
High School, Honors, Graduated top 5% of my class
North East High School 1985 — 1987
High School, Honors
AT&T Mobility November 2013 - Present
AT&T Mobility December 2010 - October 2013
AT&T Mobility February 2010 - November 2010
Centennial de Puerto Rico September 2005 - January 2010
Telefonica Moviles Venezuela October 2004 - August 2005
BellSouth International - Venezuela February 2003 - October 2004
BellSouth International - Ecuador July 2000 - February 2003
BellSouth International - Ecuador July 1997 - June 2000
D&B 1994 - 1997
Plantronics/Frederick Electronics 1979 - 1983
Skills
Mobile Applications, Executive Management, Management Consulting, Consulting, Six Sigma, Product Management, Start-ups, Change Management, Business Strategy, Leadership, Recruiting, Cross-functional Team..., Mobile Devices, Telecommunications, Wireless, Project Management, Management, Integration, Team Leadership, Team Building, Vendor Management, Strategic Planning, Program Management, VoIP, Sales, Strategy, Business Development, Strategic Partnerships, Marketing, Solution Selling, Contract Negotiation, New Business Development, Business Planning, Project Planning, Call Centers, Sales Management, Product Marketing, CRM, Competitive Analysis, Product Development, Cloud Computing, Operations Management, Team Management, Process Improvement, Sales Operations, Account Management, Business Intelligence, Direct Sales, Forecasting, IP
Education
INSEAD 1997 — 1997
Update Program
New York University 1985 — 1987
MBA
Universidad Metropolitana (VE) 1972 — 1976
Electrical Engineering
5 Bars July 2015 - Present
Goodman Networks January 2011 - July 2015
AT&T Mobility 2007 - 2011
Velocita Wireless 1997 - 2007
Skills
Wireless, Wireless Networking, RF Engineering, LTE, Cellular Communications, GSM, Solution Selling, Telecommunications, Mobile Devices, Microwave, Troubleshooting, RF, WiFi, WiMAX, VoIP, Computer Network..., CDMA, 4G, Cisco Technologies, Network Engineering, UMTS, 3G, Network Design, System Deployment, Switches, IP, Testing, T1, Fiber Optics, Mobile Technology, Ethernet, Antennas, Integration, EVDO, Mobile Communications, Optical Fiber, Frame Relay, Transmission, TCP/IP, Wireless Broadband, Broadband, Backhaul
Education
Indiana University-Purdue University at Indianapolis
Lincoln Financial Group May 2015 - Present
Lincoln Financial Group September 2013 - May 2015
Lincoln Financial Group October 2010 - September 2013
AT&T Mobility October 2007 - October 2010
Skills
Sales, Account Management, Requirements Analysis, Business Process..., Business Process, Customer Experience, Databases, Employee Benefits, Strategic Planning, Team Leadership, Process Improvement, Customer Satisfaction, Retirement, Financial Services, 401k, ERISA
Education
University of Phoenix 2013 — 2015
Information Technology
Indiana University-Purdue University at Fort Wayne 2005 — 2006
Chemistry
Coles Network Consulting July 2007 - Present
AT&T Mobility July 2013 - November 2013
AA Roll Your Own May 2012 - July 2013
Hilton Grand Vacation Club August 2010 - February 2011
Marriott Vacation Club International November 2009 - August 2010
BI-LO August 2006 - March 2007
Skills
Customer Service, Computer Hardware, Windows, Network Security, System Administration, Microsoft Office, Technical Support, Windows Server, Servers, Windows 7, XP, Network Administration, Troubleshooting, Security, Networking, Software Installation, Management, Software Documentation, Training, Operating Systems, Laptops, Access, Process Scheduler, Printers, Help Desk Support, Administration, Databases, Citrix, Call Centers, Visio, SharePoint
Education
Rock Hill High 1999 — 2002
GED, Academia
International Academy of Design and Technology-Orlando
Fashion/Apparel Design
Bank of the West January 2014 - Present
AT&T Mobility March 2012 - February 2013
Wells Fargo April 2011 - November 2011
Verizon July 2008 - February 2011
Skills
Sales Operations, Sales, Leadership, Customer Service, Coaching, Finance, Public Speaking, Android, Windows, Computer Proficiency, Customer Facing Roles, Quota Achievement, Retail Banking, Retail Sales Experience, Phone Etiquette
Education
Indiana University—Purdue University Fort Wayne 2007 — 2009
Business, Management, Marketing, and Related Support Services
Indiana University Bloomington 2005 — 2006
Business, Management, Marketing, and Related Support Services
The Triangle Group (TG) September 2013 - Present
AT&T Mobility November 2009 - September 2013
Best Buy November 2008 - September 2009
Best Buy November 2007 - October 2008
Skills
Sales Management, CRM, Merchandising, Wireless, Sales, Customer Retention, Sales Operations
Education
Indiana Wesleyan University 2009 — 2013
B.S., Business Administration and Management, General
AT&T Mobility April 2011 - Present
Skills
Management, Telecommunications, Customer Service, Sales, Project Management, Microsoft Office, Team Leadership, Wireless, Leadership, Account Management, Program Management, Microsoft Excel, Mobile Devices, Strategic Planning, Call Centers, Integration, Vendor Management, Networking, VoIP
Education
Inter-American University of Puerto Rico-Metropolitan Campus 2008 — 2011
Criminal Justice, Criminal Justice/Law Enforcement Administration, Associates Degree
University of Puerto Rico-Arecibo 2002 — 2005
Computer Science, Computer Engineering Technology/Technician, Bachelors Degree
AT&T Mobility November 2007 - Present
AT&T November 2007 - Present
Walmart October 2000 - August 2007
Skills
Retail, Customer Service, Cashiering, Merchandising, Microsoft Office, Visual Merchandising, Customer Satisfaction, Photoshop, Dreamweaver, Adobe Creative Suite, Cash Register, PowerPoint, Computer Repair, Time Management, Sales, Microsoft Word, Computer Hardware, Data Entry, Microsoft Excel
Education
International Academy of Design and Technology-Tampa 2007 — 2010
Associate of Science (A.S.), Graphic Design
Eau Gallie High School 1997 — 2000
High School Diploma
AT&T March 1996 - Present
AT&T Mobility March 1996 - Present
Puertorriquen Congress of New Jersey January 1989 - May 1995
Skills
Six Sigma Green Belt, Vendor Management, Customer Satisfaction, Team Leadership, Telecommunications, Customer Experience, Call Centers
Education
Inter-American University of Puerto Rico-Metropolitan Campus 1979 — 1996
Bachelor of Business Administration (BBA), Accounting
University of Phoenix- Jacksonville Fl
Crown Heating & Cooling August 2013 - Present
Grogg's Heating & Air Conditioning, Inc. July 2008 - August 2013
AT&T Mobility June 2003 - July 2008
Skills
HVAC, Geothermal, Heating, Air Conditioning, Mini Split Technology, Sales, Retail Sales, Indoor Air Quality, Sales Management, Pricing, Marketing, Selling, Sales Operations, Sales Process, Residential Homes, Direct Sales
Education
International Academy of Design 2001 — 2003
Associate's degree, Computer Science
Brigadoon Fitness May 2015 - Present
Neighbors Envy Lawn Care & Landscaping March 2007 - Present
Max Fitness Fort Wayne February 2012 - May 2015
AT&T Mobility June 2013 - August 2014
Best Buy September 2011 - August 2012
Manchester University August 2009 - May 2010
Skills
Sales, Customer Service, Marketing, Retail, Leadership, Time Management, Customer Satisfaction, Direct Sales, Account Management, Management, Entrepreneurship, Sales Management, Merchandising, Coaching, Budgets, Inventory Management, Customer Experience, Landscape Architecture, Sports Marketing, Team Leadership, Sports Management, Lawn Care, Advertising, Sales Operations, Fundraising, Youth Development, Sports Coaching, Teamwork, Data Entry, CRM, Sage CRM, Goldmine, New Business Development, Event Management, Lead Generation, Hospitality, Social Networking, Operations Management, Public Relations, Research, Strategy
Education
Indiana University-Purdue University at Fort Wayne 2010 — 2013
Bachelor’s Degree, Business, Management, Marketing, and Related Support Services
Ivy Tech Community College-Northeast 2010 — 2011
Associate’s Degree, Landscape Architecture
Manchester University 2009 — 2010
Bachelor’s Degree, Business Administration and Management, Entrepreneurship, & General Studies, Freshman
Concordia Lutheran High School 2005 — 2009
High School, Academic Honors, Freshman-Senior
DaVita University November 2013 - Present
Bayer HealthCare June 2007 - November 2013
Medrad June 2001 - June 2007
AT&T Mobility November 1998 - November 2000
MediaOne, became AT&T Broadband March 1996 - November 1998
Skills
Training, Program Management, Project Planning, Staff Development, Customer Service, Process Improvement, Project Management, Strategic Planning, Customer Satisfaction, Six Sigma, Leadership Development, SAP, Recruiting, Organizational..., Quality Assurance, Performance Management, Continuous Improvement, Change Management, Troubleshooting, Business Process..., Analysis, Management, Cross-functional Team..., Team Building, Testing, Sales Operations, Leadership, Teaching, Writing, Medical Devices, Creative Writing, Adult Education, Sales, Healthcare, Strategy, Coaching, Team Leadership, ERP, Product Launch, Marketing, Quality Management, FDA, Quality System, Employee Training, Product Development, CRM, Training Delivery, Talent Management, SharePoint
Education
Carlow University 2003 — 2005
M.S., Professional Leadership/Adult Learning
Indiana University of PA
B.A., English/ Political Science
Ursinus College
B.B.A., Business Administration/ Computer Science
Virginia Commonwealth University
B.S., English Secondary Education
AT&T Mobility June 2011 - Present
AT&T August 2001 - June 2011
Bluegrass Cellular 1998 - 2001
Bluegrass Cellular 1998 - 2001
Skills
Wireless, Troubleshooting, Networking, Program Management, Fiber Optics, Telecommunications, Network Design, 4G, Microwave, Mobile Devices, IP, Integration, CDMA, LTE, Cellular Communications, VoIP, Network Architecture, UMTS, Vendor Management, Wireless Networking, T1, GSM, Managed Services, WAN, Network Optimization, Ethernet, System Deployment, MPLS, Testing, RF Engineering, ATM networks, Network Engineering, Unified Communications, Computer Network..., Broadband, 3G
Education
Indiana Wesleyan University 2007 — 2009
MBA, Business Administration and Management, General
University of Louisville 1992 — 1996
Bachelor of science in Electrical Engineering, Engineering
AT&T January 2015 - Present
AT&T Mobility March 2013 - December 2014
AT&T Mobility August 2012 - March 2013
AT&T Mobility November 1998 - August 2012
Skills
Quotas, Wireless, Long Distance, Telecommunications, Direct Sales, Cellular Communications, M2M, Solution Selling, Mobile Devices, Customer Experience, Customer Retention, Mobile Technology, Broadband, Sales Operations, Customer Satisfaction, Business Applications, Mobile Applications, B2B, Sales, Selling, Sales Management, Account Management
Education
University of Maryland University College 2005 — 2008
Bachelors, Marketing
Indiana University Kokomo 1994 — 1997
Associates, Business Studies
SRI Incorporated September 2014 - Present
Center for Leadership Development March 2014 - May 2014
AT&T Mobility August 2013 - January 2014
SRI Incorporated July 2011 - August 2013
SRI Incorporated March 2011 - July 2011
SRI Incorporated May 2010 - March 2011
SRI Incorporated June 2004 - May 2010
Skills
Leadership, Training, Customer Service, Microsoft Office, Project Management, Team Leadership, Government, Project Planning, Leadership Development, Project Coordination, Sales, Team Building, Public Relations, Team Mentoring, Public Speaking, Event Planning, Organizational...
Education
Indiana Wesleyan University 2015 — 2017
Master of Arts (M.A.), Organizational Leadership
Indiana University-Purdue University at Indianapolis 2012 — 2013
Bachelor of Science, Business / Organizational Leadership & Supervision
ProCom Consulting LLC June 2014 - Present
Alpha Digital Media January 2010 - Present
Tech Mahindra October 2013 - June 2014
M3 Mobility Exchange November 2011 - July 2013
Atrinsic May 2009 - June 2010
Single Touch Interactive February 2008 - May 2009
AT&T Mobility April 2005 - February 2008
SPRINT CORPORATION January 2002 - March 2005
GOAMERICA CORPORATION January 2000 - October 2002
SPRINT PCS December 1997 - February 2000
Skills
Mobile Devices, Mobile Technology, Mobile Marketing, Mobile Applications, Mobile Internet, Wireless, Mobile Commerce, Entrepreneurship, Mobile Content, Business Development, Digital Marketing, CRM, E-commerce, Marketing, Digital Media, Business Strategy, Team Leadership, SMS, Building Relationships, Team Management, Strategic Partnerships, Mobile, Mobile Data, Entrepreneur, Mobile Application..., Mobile Product..., Internet of Things, Internet of Things...
Education
Indiana University Bloomington 1987 — 1991
B.A., Telecommunications
AT&T Mobility November 2009 - Present
Centennial Wireless July 2007 - November 2009
Centennial Wireless August 2006 - June 2007
Centennial Wireless September 2005 - July 2006
Grabill Cabinet April 2005 - September 2005
Skills
Telecommunications, Wireless, Troubleshooting, Wireless Networking, VoIP, Network Design, Vendor Management, IP, Switches, Cellular Communications, Project Management, Security, Networking, Mobile Technology, Management, Telephony, Mobile Devices, RF, UMTS, CDMA, LTE, Integration, GSM, Product Management, MPLS
Education
Indiana University—Purdue University Fort Wayne 2003 — 2004
CDI Corporation January 2013 - Present
Dyar Straights Inc. July 2012 - January 2013
AT&T Mobility November 2005 - June 2012
DyarStraights September 2003 - November 2005
PCParamedix September 2003 - September 2004
Skills
Call Center, Telecommunications, Wireless, Customer Satisfaction, Troubleshooting, Customer Experience, Customer Service, Cellular Communications, Customer Retention, T1, Workforce Management, Escalation, Copy Editing, Creative Writing, Editing, Avaya, Security, Team Leadership, Windows, Call Centers, Process Improvement, Technical Support, Sales, Software Documentation, Retail, Training, Team Building, Vendor Management, Leadership, Windows 7, XP, Microsoft Office, Customer Insight, Data Entry, Customer Oriented, Customer Engagement, System Administration, Access, Customer Support, Outlook, Time Management, Help Desk Support, Hardware, Active Directory, Visio, Windows XP
Education
Troy University in Montgomery 1986 — 1989
Bachelor of Science (BS), Computer Science, Dean's List
Troy University in Montgomery 1986 — 1988
Bachelor of Science (BS), Biology, General, Dean's List
Iona College 1974 — 1980
Bachelor's degree, Communication and Media Studies
AT&T Mobility January 2010 - Present
AT&T July 2008 - February 2010
Cingular January 2004 - July 2008
Skills
Database Development, VBA, Project Planning, LTE, UMTS, WCDMA, RFP, RF, Drive Test, Test Tools, Outage Management, Interference Hunting, Excel, SQL, RF Engineering, Troubleshooting, Cellular Communications, Network Performance, Wireless, RAN, Databases, GSM, Testing, RF design, Microsoft Excel, Mobile Communications, 4G, Wireless Networking, Microwave, HSPA, CDMA, Testing Tools
Education
Indiana Wesleyan University 2007 — 2009
MBA, Management
University of Louisville 1993 — 2004
Masters of Engineering, Electrical Engineering
Comcast Business November 2014 - Present
Comcast Business June 2013 - November 2014
AT&T Mobility August 2012 - June 2013
AT&T Mobility May 2011 - August 2012
T-Mobile August 2007 - May 2011
Skills
Self-motivated, networking strategies, Wireless Communications..., sales strategies, energetic, Telecommunications, Training, Sales Management, Customer Satisfaction, Team Leadership, Sales, Mobile Devices, Solution Selling, Marketing Strategy, Direct Sales, Account Management
Education
Indiana Wesleyan University 2012 — 2016
Bachelor of Business Marketing, Marketing/Marketing Management, General
Ivy Tech Community College 2008 — 2010
Associate's Degree, Fire Science/Fire-fighting
Ben Davis High School 2003 — 2007
Ingram Micro Mobility February 2015 - Present
Angie's List June 2012 - January 2015
Angie's List October 2011 - June 2012
AT&T Mobility October 2008 - October 2011
Skills
Salesforce.com, Account Management, Cold Calling, Online Advertising, Lead Generation, Email Marketing, Sales, Sales Process, B2B, Social Media Marketing, Direct Sales, Digital Marketing, Advertising, Marketing, Online Marketing, New Business Development, Social Media, Video Editing, Editing
Education
Indiana University-Purdue University at Indianapolis 2003 — 2016
AT&T (Synectics) November 2012 - Present
AT&T Mobility January 1990 - April 2011
AT&T 1990 - 2011
AT&T Mobility 1990 - 2011
Skills
Microsoft Excel, Microsoft Word, Microsoft Outlook, Oracle 11I, AS400, BillTamer, Bill Trak Pro, Granite, CTS, Dealer Commission..., Variance Analysis, Telecommunications, Outlook, Account Management, Accruals, Customer Satisfaction, IBM iSeries, Management, Invoicing, Sales, Oracle, Analysis, PeopleSoft, Direct Sales, Mobile Devices, Process Improvement, Customer Retention, Vendor Management, Wireless, Solution Selling, Business Analysis, Customer Service, Call Centers, Team Building
Education
International Academy of Design and Technology-Chicago
Associate's degree, Business
SearchSoft Solutions June 2011 - Present
AT&T Mobility June 2009 - May 2011
Indiana University Health August 2007 - October 2010
Best Buy June 2006 - October 2010
Skills
Sales, Office Management, Human Resources, Accounting, Customer Satisfaction, Marketing, Customer Service, Microsoft Word, Microsoft Office, Microsoft Excel, PowerPoint, Account Management, Invoicing, Budgets, Customer Retention, CRM, Inventory Management, Management
Education
Indiana Wesleyan University 2015 — 2017
Master of Business Administration (M.B.A.)
Purdue University 2002 — 2007
BS, Health Services/Allied Health/Health Sciences, General
Terre Haute North Vigo High School 1998 — 2002
Trustwave March 2012 - Present
Trustwave March 2010 - March 2012
AT&T Mobility July 2007 - March 2010
Skills
Telephony, RFP, Microsoft Excel, Solution Selling, Network Security, Account Management, Managed Services, Professional Services, Sales, PCI DSS, Information Security, Soft Skills, Project Management
Education
Indiana University Bloomington 2005 — 2009
Psychology & Biology (minor), Psychology
Kinney Group, Inc. March 2015 - Present
AT&T Mobility December 2011 - March 2015
Best Buy May 2008 - October 2011
GMR Marketing May 2010 - May 2011
Skills
Sales, Customer Service, Leadership, Team Leadership, Account Management, Management, Marketing, New Business Development, Customer Satisfaction, Social Networking, CRM, Microsoft Office, Direct Sales, Social Media, Inventory Management, Team Building, Social Media Marketing, Microsoft Excel, Microsoft Word, Time Management, Teamwork, Sales Management, Event Planning, Salesforce.com, Troubleshooting, Cold Calling, Lead Generation, Splunk, PowerPoint, Sales Process, Sales Operations, Solution Selling, Customer Retention, Business Development, Customer Experience, Networking, Project Management, Email Marketing, Telecommunications, Strategic Partnerships, Strategic Planning
Education
Indiana University Bloomington 2007 — 2011
Bachelor
Purdue University 2006 — 2007
Mechanical Engineering
Motorola Mobility, a lenovo company June 2013 - Present
Motorola Mobility (bought by ARRIS Group) March 2012 - June 2013
AT&T Mobility August 2011 - February 2012
Motorola Good Tech Group January 2005 - February 2009
Good Technology January 2004 - January 2005
Cermetek Microelectronics August 2003 - January 2004
Palaver Communications April 2003 - July 2003
Good Technology April 2002 - November 2002
Skills
Time Management, Project Management, Program Management, Team Building, Procurement, Leadership, Wireless, Mobile Devices, Process Improvement, Vendor Management, Microsoft Excel, Outlook, Telecommunications, Human Resources, Sales
Education
University of California, Santa Cruz 2013 — 2014
Project Management Certificate
Institute of Transpersonal Psychology 2009 — 2010
MA, Women's Spirituality
San Jose State University 1997 — 2001
Bachelor of Business Administration (BBA), Finance, General
Do it Best Corp. July 2015 - Present
Do it Best Corp. April 2013 - July 2015
AT&T Mobility October 2010 - June 2012
Centennial Wireless October 2007 - August 2011
Centennial Wireless January 2004 - October 2007
Centennial Wireless June 2000 - December 2003
Centennial Wireless February 1997 - May 2000
PCA 1992 - 1994
Skills
Customer Satisfaction, Telecommunications, Leadership, Management, Wireless, Sales, Product Management, Product Marketing, Retail, Cellular Communications, Marketing Management, Mobile Devices, Sales Operations, Sales Management, Account Management, Customer Experience, Customer Retention, GSM, B2B, Marketing Strategy, Cross-functional Team..., Vendor Management, Business Development, Marketing, Customer Service, Direct Sales, CRM, Product Development, Team Leadership, Inventory Management, Solution Selling, Strategic Partnerships, Strategy, Team Management, Call Centers, Competitive Analysis, P&L Management, New Business Development, Program Management, Operations Management, Project Planning, Process Improvement, Contract Negotiation, Strategic Planning, Loyalty Programs, Loyalty Marketing
Education
Indiana Wesleyan University
BS, Management
AT&T Mobility September 2013 - Present
AT&T Mobility March 2013 - September 2013
EnHatch, Inc. February 2012 - December 2012
Bechtel January 2009 - July 2010
T-Mobile April 2008 - October 2008
Ericsson October 2007 - April 2008
CH2M Hill May 2006 - October 2007
Wireless Network Group 2003 - 2004
Wireless Facilities 1999 - 2002
Gorton Associates 1998 - 1999
Skills
Project Management, MS Project, Contract Negotiation, Vendor Management, Contract Management, Program Management, Strategic Planning, Product Development, Project Planning, Telecommunications, Process Improvement, Business Process..., Budgets, Forecasting, Management
Education
Stevens Institute of Technology 1993 — 1998
Bachelor of Engineering (B.Eng.), Engineering/Industrial Management
French Culinary Institute 2011 — 2011
Grand Diploma, Culinary Arts/Chef Training
GreenSky® May 2015 - Present
Birch Communications December 2012 - Present
Cbeyond May 2012 - December 2012
Cbeyond May 2010 - May 2012
Cbeyond October 2008 - May 2010
AT&T Mobility July 2007 - October 2008
Creative Partners July 2005 - March 2007
Iona College's Hagan School of Business August 2004 - June 2005
Skills
Management, Leadership, Strategy, Sales&Marketing, Telecommunications, Solution Selling, Integrity, Motivation, New Business Development, Integrated Marketing, Direct Sales, Account Management, CRM, Marketing, Cold Calling, Salesforce.com, Networking, Sales, Enterprise Software, B2B, SaaS, VoIP, Time Management, Sales Process, Customer Experience, Sales Management, IP, MPLS, Product Marketing, Strategic Partnerships, Lead Generation, Managed Services, Sales Presentations, Professional Services, Mobile Devices, Sales Operations, Cloud Computing, Building Relationships, Wireless, Customer Satisfaction, Business Development, Selling, Vendor Management, Customer Retention, Product Management, Training, Unified Communications, Competitive Analysis, E-commerce, Channel Partners
Education
Iona College 2000 — 2005
MBA, Finance
AT&T August 2013 - Present
AT&T January 2009 - Present
AT&T Mobility December 2007 - January 2009
Cingular Wireless August 2000 - December 2007
SBC 1995 - 2000
Southwestern Bell Telecom 1994 - 1995
Southwestern Bell Telecom 1991 - 1994
May Merchandising Company 1989 - 1991
Education
Indiana University Bloomington 1986 — 1989
Bachelor of Science (B.S.), Business
Indiana University Bloomington 1985 — 1989
Bachelor's degree, Business, Management, Marketing
Costco Wholesale 2011 - Present
Clearwire March 2010 - August 2011
AT&T Mobility 2009 - 2010
Oracle Corporation 2008 - 2009
BEA Systems Inc , San Jose 2005 - 2008
Federal Home Loan Bank of Seattle September 2003 - January 2005
Nordstrom 2000 - 2004
HK Systems 1995 - 2000
Eden System 1990 - 1995
Skills
SOA, Architecture, SDLC, Agile, J2EE, Web Services, Software Development, Scrum, Weblogic, Cloud Computing, XML, Enterprise Architecture, EAI, Solution Architecture, Application Development, Java, SQL, Integration, Unix, JSP, DB2, Distributed Systems, Business Management, Data Integration, E-commerce, Data Modeling, UML, PL/SQL, Mobile, Business Analysis, Agile Methodologies, Requirements Analysis, Application Architecture, Java Enterprise Edition, Databases, Database Design, IT Strategy, ERP, Oracle, Software Project..., Enterprise Software, Agile Project Management, Data Warehousing, Software Design, ETL, Business Intelligence, Management, Architectures, WebLogic
Education
Seattle University
MBA, Business / MIS
Institut Teknologi Bandung (ITB) 1981 — 1986
BS, Mathematics
AT&T Mobility 2007 - Present
Centennial Wireless March 2006 - November 2007
Cooper Standard Automotive June 1997 - August 2005
Education
Indiana University-Purdue University at Fort Wayne 2003 — 2006
BS, General Studies
Julia B. Fee Sotheby's International Realty April 2011 - Present
MapWide.Com February 2010 - February 2011
Hilton Grand Vacations October 2009 - January 2010
RCN Business Services April 2008 - September 2009
BNI 2008 - 2009
Optimum Lightpath 2007 - 2008
AT&T Mobility 2004 - 2007
Focal Communications 1998 - 2003
Verizon (NYNEX/Bell Atlantic) 1987 - 1998
AT&T 1984 - 1987
Skills
Account Management, Small Business, Real Estate, Wireless, Telecommunications, Sales Management, Sales, Management, Solution Selling, New Business Development, Leadership, Managed Services, Business Strategy, Product Management, Direct Sales, Contract Negotiation, Marketing, Marketing Strategy, Selling, B2B, Strategic Partnerships, Sales Operations, Strategy, Networking, Salesforce.com, Team Leadership, Social Media, Time Management, Business Development, Online Advertising, Lead Generation, Email Marketing, Negotiation, Vendor Management, Team Building, Advertising, Strategic Planning, Social Media Marketing, Sales Process, VoIP, Online Marketing, Customer Service, CRM, Start-ups
Education
Manhattanville College 2004 — 2007
MS, Leadership and Strategic Management
Iona College 1966 — 1970
BA, Politcal Science
Annunciation
AT&T Mobility November 2008 - Present
Verizon 1978 - 2007
Skills
Telecommunications, Call Center, Wireless, Customer Experience, Vendor Management, VoIP, Unified Communications, Call Centers, Cross-functional Team..., Managed Services, Customer Retention, Team Leadership, Direct Sales, Product Management, Customer Satisfaction, Sales Operations
Education
Iona College 1990 — 1996
Supreme Surface October 2009 - Present
AT&T Mobility October 2007 - October 2009
Education
Indiana University-Purdue University at Indianapolis 2007 — 2009
Business, Finance & Accounting
Home Depot April 2010 - Present
Cox Communications 2009 - 2010
T-Mobile April 2008 - November 2008
AT&T Mobility May 2007 - February 2008
Purchase Pro December 1999 - July 2005
PurchasePro.com 2001 - 2005
Skills
User Acceptance Testing, Testing, Test Automation, Business Analysis, Team Leadership, Test Planning, Requirements Gathering, SDLC, Quality Center, FTP, Microsoft Office, Analysis, Integration, System Testing, Networking, Business Process, Quality Assurance, Leadership, LoadRunner, Regression Testing, SQL, Software Documentation, TCP/IP, Web Applications, ClearQuest, Management, Software Quality..., QTP, Test Cases, Test Strategy, Defect Tracking, Enterprise Software, Test Management, Requirements Analysis, Agile Methodologies, Software Project..., Visio, Vendor Management, Process Improvement
Education
Indiana University of Pennsylvania 1992 — 1996
The Portaro Group an AT&T MSP Champion July 2014 - Present
AT&T Mobility September 2007 - July 2014
Skills
Wireless, Direct Sales, Quotas, Telecommunications, Management, Cellular Communications, Customer Retention, Selling, Customer Experience, Mobile Devices, Customer Satisfaction, Sales, Sales Operations, B2B, Call Centers, M2M, Mobile Technology, Sales Process, Solution Selling
Education
Ashland University
Business
Indiana Wesleyan University
Business Management
MediaNet Digital January 2013 - Present
Expedia October 2010 - October 2012
Siemens IT Solutions and Services, Inc. January 2009 - November 2010
Siemens Information Systems Ltd 2007 - 2008
Siemens IT Solutions and Services, Inc. February 2005 - 2008
AT&T Mobility April 2004 - February 2005
Perfect Commerce 2002 - 2004
Tonbu, Inc. 2001 - 2002
iXL, Inc. 2000 - 2001
iPrint.com 1999 - 2000
Skills
EMC Storage, Unix, Linux, NetApp, Data Center, Operations Management, Management, RFP, Product Management, Vendor Management, Project Management, ITIL, Integration, Security, Disaster Recovery, Active Directory, Servers, High Availability, Storage Area Networks, DNS, SAN, Cisco Technologies, Enterprise Software, Software Documentation, Process Improvement, Troubleshooting, System Deployment, Storage
Education
Indiana University Bloomington 1991 — 1996
Bachelor of Science, Microbiology
Comcast March 2014 - Present
Comcast January 2012 - January 2014
T-Mobile September 2007 - January 2012
AT&T Mobility October 2006 - September 2007
AT&T Mobility May 2005 - September 2006
AT&T Mobility December 1997 - May 2005
Skills
Wireless, Telecommunications, P&L Management, Direct Sales, Contract Negotiations
Education
University of Pennsylvania - The Wharton School
Executive Development Program
Our Lady of the Lake University 1996 — 2001
Master of Business Administration (MBA), International Business
Instituto Tecnológico Autónomo de México 1984 — 1990
Bachelor of Science (BS), Business Administration and Management, General
Missouri Military Academy 1981 — 1984
High School
Charter Schools USA June 2012 - Present
Genesis Urban Development llc. January 2005 - Present
U.S. Cellular 2009 - 2009
AT&T Mobility September 2007 - September 2008
The Truth Media Group LLc. January 2006 - January 2008
Sprint Nextel 2006 - 2007
T-Mobile August 2004 - January 2006
Skills
Sales Management, Sales, Account Management, Team Building, Recruiting, Customer Service, Marketing, Microsoft Office, Cold Calling, Strategic Planning, Social Media Marketing, Marketing Strategy, Social Networking, Leadership Development, Public Speaking, Coaching
Education
Indiana University-Northwest 2010 — 2013
Masters in Business, Management
Martin University 2007 — 2009
AT&T Mobility June 2004 - Present
AT&T Mobility 2004 - 2008
AT&T 2004 - 2008
Dun & Bradstreet 2000 - 2002
Skills
Sales, Direct Sales, Telecommunications, Solution Selling, Sales Operations, Wireless, Account Management, Customer Retention, Sales Management, Sales Process, Mobile Devices, Customer Experience, Customer Satisfaction, Sales Presentations, Product Management
Education
Kutztown University of Pennsylvania 1999 — 2002
Bachelor of Science (BS), Marketing/Business Management
Indiana University of Pennsylvania 1997 — 1999
AT&T Mobility January 2011 - Present
AT&T August 2005 - January 2011
Skills
Telecommunications, Mobile Devices, Product Marketing, Go-to-market Strategy, VoIP, IP, Cross-functional Team..., Product Lifecycle..., Strategic Partnerships, Mobile Technology, Competitive Analysis, Managed Services, LTE, Solution Selling, Project Management, International Business
Education
Indiana University Bloomington
Bachelor of Applied Science (B.A.Sc.), Quantitative Business Analysis and Operations Management
Kennesaw State University
Master of Business Administration (MBA)
PortNexus Corporation July 2009 - Present
AT&T Mobility 2008 - 2009
GeoLearning 2007 - 2008
Frost & Sullivan 2003 - 2006
Education
Iowa State University
BS, Business & Economics
AT&T Mobility August 1990 - Present
Skills
Account Management, Direct Sales, Sales, Sales Management, Sales Operations, Vendor Management
Education
Indiana Wesleyan University 1996 — 2000
BSBA, Business
Plans Examiners Inc March 2009 - Present
AT&T Mobility December 1997 - March 2009
Education
Point Park University 2000 — 2005
MBA, International
Greenville HS
Indiana University of Pennsylvania
MA, Clinical Psychology
Pittsburgh Theological Seminary
Master of Divinity (MDiv)
Thiel College
BA, Psychology
AT&T Mobility April 2012 - Present
AT&T Mobility October 2008 - April 2012
Cox Communications 2008 - 2008
Cingular Wireless 2008 - 2008
AT&T Mobility 2005 - 2007
Inlivisol Inc 2004 - 2007
Scope Networks 2003 - 2005
Nortel 2000 - 2003
Sprint August 1998 - August 2000
Sprint June 1997 - August 1998
Skills
Telecommunications, Wireless, UMTS, LTE, CDMA, 4G, Vendor Management, Cellular Communications, Switches, 3G, GSM, Testing, Program Management, Fiber Optics, Network Engineering, RF Engineering, Mobile Devices, RF, Microwave, WiMAX, Networking, T1, Computer Network..., Optical Fiber, IP
Education
Saint Leo University 2013 — 2015
Business Management, Business Management
The George Washington University - School of Business 2001 — 2001
Certificate, Project Management
Pitt Community College 1998 — 2000
Certificate, Information Systems Networking and Administration
Inter-American University of Puerto Rico-San Germán Campus 1983 — 1986
None, Criminal Justice
Best Buy 2014 - Present
LG Electronics/Marketstar 2012 - 2014
Grainger 2010 - 2012
AT&T Mobility 2007 - 2010
Ultimate Electronics 2005 - 2006
Ultimate Electronics 1998 - 2005
Skills
Solution Selling, Merchandising, Account Management, Consumer Electronics, Customer Service, Sales Management, Key Account Management, Training & Development, P&L Management, Product Marketing, Business Development, Sales Operations, Microsoft Office, Customer Relations, Field Marketing, Sales Presentations, Hiring, Salesforce.com, Trade Shows
Education
University of Minnesota-Twin Cities 1994 — 1999
Business Administration Management
Inver Hills Community College 1993 — 1994
General
Carew International 2010 — 2010
Dimensions of Professional Selling
AT&T - Business Acquisition Solutions May 2014 - Present
AT&T August 2012 - May 2014
AT&T Mobility October 2009 - August 2012
Comcast January 2006 - March 2009
Skills
Customer Experience, Customer Retention, Direct Sales, Sales, Telecommunications, Telephony, Troubleshooting, VoIP, Wireless, Sales Operations, Account Management, Broadband, Cellular Communications, Management, Sales Management, Solution Selling, Vendor Management
Education
Indiana University-Purdue University at Indianapolis 2006 — 2007
Ivy Tech Community College 2005 — 2006
AT&T University
Windstream October 2014 - Present
AT&T Mobility April 2012 - October 2014
AT&T Mobility October 2008 - March 2012
Skills
Information Technology, Cloud Storage, Network Design, Voice Services, Customer Experience, Telecommunications, Direct Sales, Wireless, Customer Retention, Sales, Mobile Devices, VoIP, Mobile Technology, Cellular Communications, Quotas, Team Building, Broadband, Telephony, Product Management, Team Leadership, Mobile Communications, Wireless Networking, Wireless Broadband, Management, Sales Process, Solution Selling, Sales Management, Leadership
Education
Indiana Wesleyan University's Adult Program 2015 — 2017
CNO Financial Group 2013 - Present
CNO Financial Group 2011 - 2013
Comcast January 2010 - July 2010
AT&T Mobility February 2001 - December 2009
Education
Indiana University-Purdue University at Indianapolis
Bachelor of Science, Public Affairs
AT&T Mobility July 2008 - Present
CBeyond Technologies August 2004 - May 2008
Siemens IT Solutions and Services Pvt. Ltd. 2000 - 2004
Skills
Service Desk, Troubleshooting, Software Documentation, Active Directory, Wireless, Computer Hardware, Operating Systems, Switches, VPN, Cisco Technologies, Customer Service, DNS, Data Center, Disaster Recovery, IP, Microsoft Office, Network Design, Networking, Routers, Servers, TCP/IP, Technical Support, Windows Server, VMware
Education
Indiana University Bloomington 1988 — 2006
Bachelor of Arts (B.A.), Graphic Design
ATT Mobility ownerCreative Properties2000 - 2010
Education
Indiana University South Bend
Business Adminstration
Angie's List June 2012 - Present
AT&T Mobility September 2005 - June 2012
Skills
Telecommunications, Wireless, Solution Selling, Direct Sales, Mobile Devices, Account Management, GSM, LTE, VoIP, Sales Management, Cellular Communications, Call Center, Call Centers
Education
Indiana University-Purdue University at Indianapolis
Bachelor of Arts, Economics, Communication
AT&T Mobility December 2013 - Present
Greater Friendship Church August 2000 - Present
Sprint Nextel by Grant Communication May 2013 - December 2013
Best Buy May 2012 - May 2013
EXPRESS October 2011 - May 2012
University of Notre Dame September 2005 - November 2009
Skills
Retail Sales, Customer Service, Graphic Design, Digital Photography, Video Editing, InDesign, Adobe Creative Suite, Fashion, Marketing, Sales, Entrepreneurship, Mobile Devices, Public Speaking
Education
Indiana University South Bend 2009 — 2014
New Media Design
AT&T July 2014 - Present
AT&T Mobility April 2006 - June 2014
Greenfield High School Soccer Boosters February 2007 - February 2011
Verizon Wireless 1995 - 2001
Skills
Team Leadership, Leadership, Team Building, Management, Training, Sales, Coaching, Project Management, Wireless, Telecommunications, Direct Sales, Sales Management, Solution Selling, Account Management, Mobile Devices, Customer Service, proje, Customer Satisfaction, tele, Operations Management, Sales Operations, Microsoft Office, Presentations, trainin, Training Delivery, Communication, B2B, Customer Experience, Selling, Sales Process, Program Management, Customer Retention, Call Centers, Analysis, Cross-functional Team..., Retail
Education
Indiana Wesleyan University 2004 — 2011
Master of Business Administration, Management
Indiana Wesleyan University
AT&T Mobility August 2013 - Present
AT&T June 2007 - August 2013
Pizza Hut October 2003 - January 2005
Skills
Customer Service, Coaching, Databases, Testing, Invoicing, Healthcare, Credit, Call Centers, Telecommunications, Wireless, VoIP, Customer Experience, Customer Satisfaction, Mobile Devices, Team Building, Team Leadership, Vendor Management
Education
University of Phoenix 2012 — 2014
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General, 3.6
Indiana Wesleyan University 2008 — 2010
Masters of Business Administration, Applied Management, 3.8
Indiana University—Purdue University Fort Wayne 1998 — 2002
Bachelors of Arts, Political Science, History
AT&T Mobility August 2008 - Present
Lincoln Financial Group September 2006 - January 2008
Kitty Hawk June 2004 - September 2006
Education
Indiana University Bloomington 1999 — 2003
Bachelor of Arts, Psychology
AT&T Mobility
Education
Indiana Wesleyan University
Master of Business Administration (M.B.A.)
Oakland University
Bachelor's degree, Marketing
AT&T Mobility May 2012 - Present
AT&T November 2008 - May 2012
Skills
Pricing, Strategic Planning, Forecasting, Analytics, Microsoft Excel, Inventory Management, Merchandising, Customer Service, Operations Management, Product Management, Sales Operations, Product Marketing, Competitive Analysis, Account Management, B2B
Education
Indiana University of PA 1996 — 1999
Bachelor's degree, Marketing
AT&T Mobility December 2006 - Present
Ameritech Services June 1989 - December 1999
Education
Indiana University-Purdue University at Indianapolis
Bachelor Science, Computer Technology
Indiana Wesleyan University
Master, Business
Mac Tools May 2015 - Present
AT&T Mobility July 2007 - February 2015
The Home Depot July 1999 - May 2007
Skills
Sales Management, Telecommunications, Account Management, Direct Sales, Sales Operations, Customer Satisfaction, Customer Retention, Sales, Mobile Devices, Solution Selling, Sales Process, Wireless, Customer Service, Retail, Cross-functional Team..., Microsoft Office, Customer Experience, Team Leadership, Team Building
Education
Institute for Business and Technology
Medical Protective July 2014 - Present
TD October 2012 - July 2014
AT&T Mobility January 2009 - May 2012
AT&T Mobility January 2007 - December 2008
AT&T Mobility January 2002 - December 2007
Skills
Databases, Quality Assurance, Business Analysis, Access, Visio, Process Improvement, Analysis, Financial Analysis, Auditing, Customer Service, Management, Internal Audit, Credit, Sales, Negotiation, Executive Management, Underwriting
Education
Indiana University-Purdue University at Fort Wayne 2005 — 2009
Bachelor of Science (B.S.), Accounting and Business/Management
AT&T October 2012 - Present
AT&T Mobility May 2012 - Present
Jims Formal Wear February 2012 - May 2012
The Bean Caffe February 2009 - October 2011
Skills
Call Centers, Telecommunications, Customer Satisfaction, Customer Experience, Wireless, Customer Retention, Troubleshooting, Customer Service, Technical Support, VoIP, Cellular Communications, Mobile Devices
Education
International Academy of Design and Technology-Chicago 2008 — 2009
Consumer Merchandising/Retailing Management
Northern Illinois University 2003 — 2007
Tribotech Composites, Inc January 2014 - Present
AT&T Mobility 1999 - 2010
Skills
Business Development, Account Management, Sales Process, Direct Sales, Salesforce.com, Cold Calling, Sales, Solution Selling, Sales Management, New Business Development, Selling, Customer Service, Team Building, Lead Generation, Customer Satisfaction, Employee Benefits, Strategic Partnerships, Sales Operations, Marketing, Sales Presentations
Education
Indiana Wesleyan University
SuperMoms Bakery October 2014 - Present
Regina Medical Center May 2001 - April 2013
AT&T Mobility August 2000 - May 2001
Regina Medical Center October 1992 - May 2001
Skills
Customer Satisfaction, Leadership, Strategic Insights, Solution Implementation, Customer Service, Cost Control, Staff Development, Cross-functional Team..., Schedules, Microsoft Excel, Access, Microsoft Word, Serve Safe Certified, Certified Food Manager, Strategic Thinking, Integration, Remaining calm in a..., Event Planning, Flexible Approach, Team Building, Self-management, Budget Monitoring, payroll reduction, regulatory compliance, union contracts, Analyze costs and..., Management, Strategic Planning
Education
University of St. Thomas 2013 — 2013
Excutive Education Mini MBA, Top Business Training Programs & Leadership Practices, Completed
Inver Hills Community College 1991 — 1993
Liberal Arts and Sciences, General Studies and Humanities
Cannon Falls High School
Apple March 2014 - Present
AT&T Mobility June 2004 - March 2014
Skills
Cellular Communications, Telecommunications, Wireless, Mobile Devices, Customer Retention, Direct Sales, Solution Selling, Sales Operations, Mobile Technology, Customer Experience, Unified Communications
Education
Indiana Wesleyan University 2011 — 2013
Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services