AT&T Mobility
Industry: Mobile telecommunication company
DescriptionAT&T Mobility LLC, also known as AT&T Wireless, marketed as simply AT&T, is a wholly owned subsidiary of AT&T Inc. that provides wireless services to 138.8 million subscribers in the United States including Puerto Rico and the U.S. Virgin Islands. Headquarters: Atlanta, Georgia, United States Number of locations: 5,000 retail stores; 2,900 owned; 2,100 authorized Number of employees: 75,000 (2015) Revenue: 73 billion USD (2016) Subsidiaries: Alltel, AT&T Mexico, Leap Wireless, Parent organizations: AT&T, AT&T Communications
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14,116 AT&T Mobility employees in database. Find out everything there's to know about AT&T Mobility employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
AT&T Mobility Employees
CDK Digital Marketing April 2015 - Present
CDK Digital Marketing April 2013 - Present
Amazon January 2012 - April 2013
CDK Digital Marketing May 2011 - January 2012
CDK Digital Marketing January 2010 - April 2011
Marketing Architects November 2008 - December 2009
AT&T Mobility August 2006 - November 2008
Skills
Digital Marketing, Online Marketing, PPC, Online Advertising, Advertising, SEM, Salesforce.com, Google Adwords, Marketing Strategy, Analytics, Web Analytics, Search Advertising, Customer Relations, Mentoring, Creative Problem Solving, Product Marketing, Digital Strategy, Microsoft Excel, PowerPoint, Content Strategy, Automotive
Education
Iowa State University - College of Business 2002 — 2006
Bachelor, Finance
Verizon Wireless June 2013 - November 2013
Verizon Wireless August 2011 - June 2013
Flextronics January 2010 - August 2011
Sykes August 2009 - December 2009
AT&T Mobility March 2006 - March 2009
La Quinta Inns & Suites August 2006 - March 2007
Skills
Computer Hardware, PeopleSoft, Citrix, A+ Certified, Cash Management, device specialist, Customer Service, Inventory Control, clothing design, Microsoft Office, Windows Vista, Hoovers, Store Operations, Sales Operations, Cash Operations, Wireless Mobility, Telecommunications, Wireless Networking, Direct Sales, Operating Systems, Time Management, Business Savvy, Cellular Communications, cellular sales, Organizational..., Software Documentation, Technical Support, Customer Retention, Training, Sales, Retail, Data Entry, Customer Experience, Mobile Technology, Invoicing, Blackberry, M2M, Mobile Devices, Pricing, Mobile Communications, 4G, Retail Sales, Management, Call Centers, Smartphones, Customer Support, Sales Process, Cross-functional Team..., Wireless Broadband, Solution Selling
Education
ITT Technical Institute-Indianapolis 2008 — 2009
Business Administration and Management
Southwest Virginia Community College 2000 — 2002
Business Administration and Management
Walsworth Publishing January 2011 - Present
Hometown Healthcare September 2009 - January 2011
AT&T Mobility January 2008 - January 2009
Iowa Speedway July 2006 - August 2007
Skills
Sales, Account Management, Cold Calling, Marketing, Customer Service, Marketing Strategy, Salesforce.com, Social Media, Email Marketing, Sales Presentations, Social Media Marketing, New Business Development, Advertising, Public Relations, Microsoft Office, Sales Process, Sales Management, PowerPoint, Solution Selling, Direct Sales, Recruiting, Social Networking, Selling, Sales Operations
Education
Iowa State University - College of Business 2002 — 2007
BS, Marketing
AT&T Mobility May 2007 - Present
AT&T Mobility 2007 - 2014
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Access, Public Speaking, Research, Event Planning, Project Management, Cellular Communications, Telecommunications, UMTS
Education
J Sargeant Reynolds Community College 1990 — 1994
Associate's Degree, Culinary Arts/Chef Training and Hospitality, B+ Average
Lynchburg College 1979 — 1981
Nursing
Clover Hill High School 1972 — 1979
High School, General Education
Kimball Midwest 2015 - Present
Tennessee Department of Labor & Workforce Development September 2003 - September 2015
AT&T Mobility July 1999 - July 2002
Devilbiss Air Power March 1997 - June 1999
Skills
Problem Solving, Mechanical Aptitude, Experienced Trainer, Cross-functional Team..., Organizational..., Time Management, Employer Development, High Capacity, Retail, Marketing, Training, Customer Satisfaction, Sales, Public Relations, Marketing Strategy, Direct Sales, Account Management
Education
University of Tennessee at Martin 1991 — 1994
Bachelor of Science (B.S.), Business Administration/Marketing
Jackson State Community College 1989 — 1990
N/A
Northside high school
Wells Fargo April 2013 - Present
Wells Fargo Business Payroll Services November 2011 - April 2013
Wells Fargo Home Mortgage October 2011 - November 2011
AT&T Mobility June 2008 - September 2011
Masterson Personnel August 2007 - May 2008
First Collections May 2007 - June 2007
AllianceOne August 2006 - April 2007
van Wagenen Financial Services 2004 - 2005
Skills
Customer Service, Microsoft Office, Recruiting, Employee Training, Employee Relations, Training, College Recruiting, Information Systems, Team Building, Call Centers, Payroll, Public Speaking, Talent Management, Employee Benefits
Education
Ashford University 2010 — 2012
A.A; Business Administration, Business
Twin Cities RISE! 2006 — 2009
Professional Development Program, Occupational workshops, Resume Writing, Customer Service, Computer Applications, etc.
Jackson State University 2001 — 2002
Business Administration
.
Liberty Mutual Insurance March 2012 - March 2013
AT&T Mobility 2007 - 2011
Skills
Wireless, Telecommunications, Cellular Communications, Direct Sales, Mobile Devices, Customer Satisfaction, Sales, Microsoft Office, Digital Marketing, Process Consulting, Network Administration, Hardware Installation, Mobile Technology, Small Business IT..., Technical Training, Property & Casualty..., Web Content, Solution Selling
Education
Ivy Tech Community College
A+ Certification
APS Technology Group, a Member of the ABB Group November 2014 - Present
Western Digitech February 2007 - October 2014
AT&T Mobility November 2004 - January 2007
Interamericana Transport Industries, Inc. January 2000 - November 2004
Skills
Windows 7, IT Management, Troubleshooting, System Administration, Operating Systems, Computer Hardware, Windows, Technical Support, Network Administration, Active Directory, Networking, Disaster Recovery, Microsoft Office, Windows Server, Servers, Wireless Networking, Information Technology, Integration, Network Design, Switches, Project Management, IT Service Management, Microsoft Excel, Team Leadership, Storage, Hardware
Education
ITT Technical Institute-Miami 2000 — 2004
Bachelor of Technology (B.Tech.), Information Technology
Miami Dade College 1998 — 2000
None, General Studies
AT&T Mobility March 2002 - June 2014
AT&T Mobility March 2002 - February 2014
AT&T Mobility 2004 - 2008
Sprint Nextel January 2000 - December 2002
Skills
Android, Wireless, Customer Satisfaction, Telecommunications, Troubleshooting, Process Improvement, Call Center, 4G, CDMA, Customer Service, Team Leadership, Sales, Account Management, Call Centers, Sales Operations, Management
Education
University of Phoenix-Las Vegas Campus 2010 — 2014
Master of Business Administration (M.B.A.), Project/Global Management, 3.5
University of Phoenix-Las Vegas Campus 2007 — 2010
Bachelor of Science (BS), Business Administration, Management and Operations, 3.0
ITT Technical Institute-Henderson 1998 — 2000
Associate of Arts (AA), Electrical, Electronic and Communications Engineering Technology/Technician, 3.5
Union Pacific Railroad May 2014 - Present
TelePacific Communications July 2013 - May 2014
Optima January 2013 - July 2013
AT&T Mobility August 2010 - December 2012
Skills
PowerPoint, Troubleshooting, Microsoft Office, Microsoft Word, Microsoft Excel, Customer Service, Meters, Oscilloscope, Anritsu Certified, T-Berd, OMT, 2G, 3G, 4G, Cisco VoIP, MPLS, Microwave Links, Microwave
Education
ITT Technical Institute-West Covina 1988 — 1990
Associate of Arts and Sciences (AAS), Electronics Engineering
Gladstone High School 1984 — 1988
Diploma
5 Star Videos TV November 2013 - Present
Raleigh Marketing Online, LLC October 2013 - Present
iDevPro January 2001 - Present
AT&T Mobility November 2009 - September 2013
Northcutt Newhart Consulting Group December 2007 - December 2010
Airtime Wireless, LLC November 2006 - December 2007
AT&T Mobility March 2006 - November 2006
Cingular Wireless August 2003 - March 2006
GNC November 1998 - February 2001
Skills
Marketing, SEO, Small Business, Sales, Social Media Marketing, Coaching, Advertising, Facebook, Social Networking, Mobile Marketing, Online Marketing, Local Marketing, Online Reputation..., Leadership, Reputation Marketing..., Social Media Video..., 5 Star Review Video..., Social Media Video..., Reputation Franchise..., 5 Star Reviews..., Reputation Marketing, Reputation Management, Social Media Consulting, Franchise Consulting, Social Media Strategist, Direct Sales, Retail, Customer Retention, Time Management, B2B, Account Management, Reputation, Website Localization, SEO copywriting, Google Website Optimizer, Google Webmaster Tools, Social Media, Web Marketing, Management, Lead Generation, Video Marketing, Online Video Marketing, Reputation Systems, Marketing Strategy, Customer Service, Sales Management, Team Building, New Business Development, Solution Selling
Education
Ithaca College 1984 — 1989
BS, Comercial Recreation, Business
AT&T Mobility June 2013 - Present
Target May 2008 - June 2013
McDonald's Corporation June 2006 - June 2008
Skills
Leadership, Management, Strategy, Sales, Business Development, Coaching, Interviews, Logistics, Outlook, Microsoft Excel, Customer Satisfaction, Retail Sales, Retail, Customer Service, Inventory Management, Store Management
Education
ITT Technical Institute-Indianapolis 2008 — 2012
Bachelor of Applied Science (BASc), Criminal Justice
Hilton Grand Vacations November 2014 - July 2015
Verizon Wireless February 2014 - November 2014
AT&T Mobility January 2012 - August 2013
AT&T October 2008 - January 2012
Sherwin Williams January 2008 - October 2008
University of Southern Indiana August 2007 - December 2007
Skills
Business Communications, Timeline Management, Employee Training, Customer Retention, Teamwork, Time Management, Sales Management, Leadership, Training, Customer Service, Team Leadership, Team Building, Proposal Writing, Recruiting, Customer Experience, Coaching, Direct Sales, Customer Satisfaction, Sales Operations, Business Development, PowerPoint, Human Resources, Microsoft Excel, Microsoft Word, Microsoft Office, Market Research, Event Planning, Leadership Development, Employee Relations, Team Management, Sales Process, Negotiation, Operations Management, Retail, Interviews, Account Management, Social Networking, Cold Calling, Process Improvement, Marketing Communications, Management, Selling, Telecommunications, Marketing, Sales, Wireless, Inventory Management, Solution Selling, B2B
Education
University of Southern Indiana 2007 — 2011
Business Management, Business Administration and Management, General
Ivy Tech Community College 2008 — 2009
ITI Technical College July 2013 - Present
Sprint Wireless - Connectivity Source May 2010 - July 2013
AT&T Mobility 2007 - 2010
Westaff 2006 - 2007
Cendant Corporation - Wyndham Worldwide 2004 - 2006
Advantage Personnel Inc. 1999 - 2004
The EDSA Group 1995 - 1997
Skills
Brand Management, New Business Development, Customer Satisfaction, Telecommunications, Staff Management, Staffing Services, Wireless, Technical Recruiting, Employee Training, Leadership Development, Peer Mentoring, Staff Retention, Behavioral Interviewing, Employee Relations, College Recruiting, HR Project Management, Staff Development, Training, Mentoring Of Staff, Marketing Communications, Client Liaison, Client Development, Hiring Practices, New Hire Training, New Hire Orientations, Onboarding, Coaching Staff, Recruiting, Internet Recruiting, Instructor-led Training, Strategic Human..., Human Resources, Leadership, Management, Career Counseling, CRM, Temporary Placement, Performance Management, Account Management, Sales, Customer Retention, Applicant Tracking..., Sourcing, Cold Calling, Talent Acquisition, Resume Writing, Hiring, Screening Resumes, Career Development, Coaching
Education
ITI Technical College
Avvo.com April 2015 - Present
NorMed November 2014 - March 2015
Trulia March 2014 - October 2014
Efinancial January 2007 - April 2014
Wheatland Fire Equipment February 2006 - October 2006
AT&T Mobility September 1996 - February 2006
JMK Inc> DBA Mr. Goodcents Subs & Pasta January 1993 - June 1996
Skills
Cold Calling, Account Management, Sales, Customer Satisfaction, Insurance, Call Center, Customer Service, Sales Management, Team Building, B2B, Telecommunications, New Business Development, Customer Experience, Contract Negotiation, Coaching, Team Leadership, Process Improvement, Sales Excellence, Leadership Development, Customer Relations, Consultative Selling, Marketing Strategy, Operations Management, Business Analysis, Quality Assurance, Contract Management, Business Strategy, Call Center Sales, Escalation Management, Complaint Management, Project Manager, Business Owner, Call Center Supervisor, Customer Advocacy, Business Care Manager, Sr. Sales Executive, Billing, Business Planning, Affiliate Marketing, Problem Solving, B2B Sales, P&C Licensed Agent, Life, Disability,Health..., Real Estate, Consulting, Strong Business Acumen, Realtor Relations, Business Development..., Small Business, Return on Investment
Education
Iowa State University 1987 — 1991
Ecology
Ames High
AT&T Mobility January 2006 - Present
AT&T January 2006 - January 2014
Walmart, Inc January 2001 - January 2004
Skills
Retail, Customer Service, Customer Experience, Microsoft Excel, Wireless, Microsoft Office, Auditing, Time Management, Finance, Inventory Management
Education
Ivy Tech Community College
Waterworks March 2014 - Present
B. David Levine Designs September 2012 - March 2014
AT&T Mobility February 2007 - April 2012
HM Design, LLC July 2010 - September 2010
Menards August 2003 - February 2007
Skills
AutoCAD, Photoshop, Revit, Space-planning, SketchUp, Hand Rendering, Computer Rendering, Concept Development, Rendering, Space planning, Illustration, Adobe Creative Suite, Microsoft Word, Social Media, Furniture, Sketching, Interior Architecture, CAD, Illustrator, Space Planning
Education
The Art Institute of Indianapolis 2006 — 2010
Bachelor of Science (B.S.), Interior Design
Ivy Tech Community College 2003 — 2006
Associate of Science (A.S.), General Studies
North Vermillion High School 1997 — 2001
High School Diploma, General Studies
Little Rock Regional Chamber of Commerce March 2012 - Present
AT&T Mobility October 2006 - January 2012
Skills
Direct Sales, Telecommunications, Solution Selling, Wireless, Sales Process, Sales Management, Sales Operations, Sales, Cold Calling, Customer Retention, Customer Satisfaction, B2B, Selling, Mobile Devices, Customer Experience
Education
Jackson State University 1992 — 1994
Psychology
Hall High School
University of Arkansas at Little Rock
C Spire April 2014 - Present
C Spire February 2014 - April 2014
C Spire April 2013 - February 2014
Travelers 2008 - January 2013
AT&T Mobility 2005 - 2008
AT&T Mobility 2003 - 2005
AT&T Mobility 1999 - 2003
Education
Jackson State University 1994 — 1997
Bachelor of Business Administration (B.B.A.)
AT&T Mobility June 2011 - Present
Oklahoma State University August 2009 - May 2011
British Council November 2007 - March 2008
Skills
Matlab, C++, C, UMTS, LTE, HSPA, TEMS Investigation, Actix, Ericsson OSS, Business Objects, MapInfo Professional, Control Systems Design, Wireless Sensor Networks, Assembly Language..., Orcad, Pspice, Opti-track System, Vicon Tracking System, 3G, GSM, RAN, Wireless, Testing
Education
Oklahoma State University 2008 — 2010
Master of Science, Electrical Engineering
Islamic University of Technology 2004 — 2007
B.Sc., Electrical and Electronic Engineering
T-Mobile September 2011 - Present
AT&T Mobility February 2005 - August 2011
Sam Goody January 2001 - March 2005
Powertel Communications January 1996 - March 2001
Alltel Wireless June 1994 - January 1996
Skills
Wireless, Telecommunications, Direct Sales, Sales Management, Customer Service, Network Administration, Business Management, Retail Management, Inside Sales, B2B, Customer Satisfaction, Sales, Customer Retention, Mobile Devices, Quotas, Customer Experience, Team Leadership, Cellular Communications, Team Building, Product Management, M2M, Product Marketing, Retail, Mobile Technology, Strategic Planning, Coaching, Troubleshooting, Inventory Management, Consumer Electronics, Leadership Development, Leadership, Cross-functional Team..., Managed Services, Mobile Communications, Salesforce.com, VoIP, GSM, Networking, Training, Competitive Analysis, Mobile Device Management, Merchandising, Solution Selling, Key Account Management, Call Centers, Management, Sales Process, Forecasting, P&L Management, Account Management
Education
ITT Technical Institute-Jacksonville 2011 — 2014
Indiana University Heath September 2009 - Present
Indiana University Health September 2009 - Present
T-Mobile 2008 - 2009
AT&T Mobility 2006 - 2008
Skills
Customer Satisfaction, General Office Duties, Telephone Skills, Fax, Photocopier, Ricoh, Dell Desktops, Cerner, IDX, Cisco, Microsoft Office, Mac OS, Mac OS X, Scanners, EMR, Office Management, Administrative..., Reimbursement, Email, Records Management, Medical Records, Patient Safety, Direct Patient Care, Quality Patient Care, Healthcare, Financial Reporting, Reports, Marketing Strategy, Gastroenterology, Schedules, Coordinating Schedules, Meeting Planning, Meeting Scheduling, Organizing Meetings, Travel Management, Travel Planning, Medical Transcription, Leadership, Team Leadership, Office Administration, HIPAA, Spreadsheets, Medical Billing, Invoicing, Data Entry, Travel Arrangements, Hospitals, Triage, Medical Coding, Receptionist Duties
Education
Ivy Tech Community College 2004 — 2006
N/A, Art, Criminal Justice
AT&T June 2010 - September 2014
AT&T Mobility June 2010 - September 2010
Datacastle Corporation April 2010 - May 2010
MAQ Software June 2009 - August 2009
Iowa State University August 2007 - May 2008
Skills
Selenium, SQL, C, JavaScript, C++, Java, XML, Web Design, Software Development, Eclipse, JSP, Testing
Education
Iowa State University 2007 — 2009
Masters, Computer Engineering
Jaypee Institute of Information Technology, India 2003 — 2007
Bachelor, Computer Science Engineering
Wellborn Cabinet, Inc March 2014 - Present
Woodland Parts and Services February 2011 - September 2012
AT&T Mobility June 2009 - February 2011
Structural Technics March 2008 - June 2009
Skills
CAD, AutoCAD, Construction Drawings, Microsoft Office, Construction, Project Estimation, Customer Service, Project Management
Education
ITT Technical Institute-Bessemer 2013 — 2014
ITT Technical Institute-Bessemer 1998 — 2000
Associate of Science (AS), CAD/CADD Drafting and/or Design Technology/Technician, 3.8
AT&T Mobility April 2006 - Present
Skills
Call Centers, Telecommunications, Wireless, Troubleshooting, Customer Satisfaction, Customer Experience, Technical Support, Customer Retention, Mobile Devices, GSM, LTE, Customer Service, Customer Support, Networking, Telephony, Service Delivery, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel
Education
Jackson State University 2011 — 2014
Bachelor of Business Administration (B.B.A.), Accounting
AT&T Mobility April 2015 - Present
AT&T Mobility September 1992 - Present
Abraham & Straus June 1986 - August 1992
Skills
Call Center, Operations Management, Call Centers, Telecommunications, Customer Experience, Vendor Management, Business Analysis, Process Improvement, Customer Retention, Team Management, Wireless, Performance Management, Customer Satisfaction, Management, Change Management, Business Process..., Employee Engagement, Outsourcing, Cross-functional Team..., Employee Training, Human Resources, Training, Customer Service, Microsoft Office
Education
Ithaca College 1984 — 1986
Bachelor of Science (B.S.), Business Administration and Management, General
AT&T Mobility February 2008 - Present
AT&T Mobility October 2003 - February 2008
Esquire Professionals 2002 - 2003
Nortel Networks 1992 - 2002
Skills
UMTS, LTE, Computer Network..., Troubleshooting, GSM, Networking, LAN-WAN, Telecommunications, VoIP, Software Installation, Wireless, Microsoft Office, IP, Switches, Network Design
Education
ITT Technical Institute-Nashville 1992 — 1994
Associates of Applied Science, Computer and Electronic Engineering Technology
Slalom Consulting October 2010 - Present
AT&T Mobility March 2008 - October 2010
AT&T 2007 - 2009
Skills
•Customer Relationship..., Data Analysis, Direct Marketing, Marketing Tool..., Project Management, Program Management, Testing, User Acceptance Testing, Business Process Design..., Business Analysis, Training, Unica, Process Improvement, Database Marketing, Business Process, Quality Assurance, ETL
Education
Shorter College 1993 — 1995
BS, Business Administration and Management, General
Jacksonville State University
AT&T Mobility May 2011 - Present
AT&T Mobility October 2008 - May 2011
Cingular October 2005 - October 2008
SunCom Wireless 1999 - 2005
US Army Reserve March 1996 - March 2002
Southwestern Bell Wireless December 1998 - November 1999
Southwestern Bell Wireless July 1997 - December 1998
AT&T Wireless May 1996 - July 1997
US Army April 1992 - March 1996
US Army March 1990 - April 1992
Skills
RF design, Frequency planning, Electronics, Mechanical, RF Planning, Wireless, RF Engineering, RF, Cellular Communications, RAN, 3G, Mobile Communications, UMTS, LTE, CDMA, GSM, Telecommunications, TDMA, Network Design, 4G, Microwave, WiMAX
Education
ITT Technical Institute-Little Rock 1997 — 1999
Associates of Applied Science, Electrical Engineering Technology
Central Security Distribution September 2012 - Present
Newwave Link May 2012 - September 2012
AT&T Mobility October 2010 - March 2012
United American Insurance Company 2000 - 2003
Skills
Account Management, New Business Development, Sales Management, Cold Calling, Sales Presentations, Direct Sales, Customer Retention, Solution Selling, Retail, Marketing, Sales, Customer Satisfaction, Sales Operations, Selling, Sales Process, Customer Service, Team Building
Education
ITT Technical Institute-Arlington 1983 — 1985
Not achieved - life happens., Electrical and Electronics Engineering
Plano East Senior High 1981 — 1983
Diploma, Visual and Performing Arts
AT&T Mobility July 2007 - Present
Skills
Customer Service, Retail, Wireless, Cellular Communications, Mobile Devices, Customer Experience, LTE, 4G, Mobile Communications
Education
ITT Technical Institute-Orange 2011 — 2014
Associate's degree, Network and System Administration/Administrator
AT&T Mobility August 2010 - Present
Prime Communications March 2006 - June 2010
Skills
Account Management, Coaching, Customer Retention, Integration, Leadership, Sales, Sales Management, Business Development, Cold Calling, Management, Team Building, Team Leadership, Training
Education
Jacksonville State University 2002 — 2005
Bachelor's degree, Engineering Technology, General
Northwest Shoals Community College-Muscle Shoals 2000 — 2002
General Studies
US Navy February 2008 - Present
AT&T Mobility August 2008 - December 2010
US Navy February 2004 - February 2008
Skills
Military, Electronics, Military Experience, Military Aviation, Electrical Engineering, Security, Electronics Technology, Firefighting, Firearms, Military Operations, Troubleshooting, Fire Safety, Aviation Security, Steam Boilers, Teamwork, Computer Hardware, Windows, Microsoft Office, Microsoft Word, Customer Service, PowerPoint, System Administration
Education
ITT Technical Institute-Jacksonville 2012 — 2014
Associate's degree, Electrical, Electronic and Communications Engineering Technology/Technician
Storehouse Salvage June 2012 - Present
I-Tel Communications Inc May 2011 - January 2012
AT&T Mobility May 2005 - April 2011
AT&T Mobility Services LLC May 1998 - April 2005
Centennial Celluar Corp November 1993 - July 1996
Skills
Sales Operations, Management, Business Strategy, Business Development, Customer Satisfaction, Marketing Strategy, Sales Process, Contract Negotiation, Negotiation, Business Planning, Integrated Marketing, Account Management, New Business Development, Managed Services, Entrepreneurship, Small Business, Construction, Repurposing Vintage..., Architectural Elements, Deconstruction, Direct Sales, Selling, Wireless, Woodworking, Sales, Customer Service
Education
Ivy Tech Community College 1970 — 1972
Penn High School 1966 — 1970
College Prep
AT&T Mobility 2008 - Present
AT&T Mobility July 2007 - July 2008
CSC June 2003 - July 2007
Ascension Health Information Services January 1999 - June 2003
Education
Ivy Tech Community College 2001 — 2004
Castle High School
Randstad Technologies US December 2014 - Present
Carter Brothers Security Services, LLC April 2013 - January 2014
AT&T Mobility July 2009 - August 2011
Circuit City June 2007 - March 2009
Skills
Software Installation, Linux, Troubleshooting, Operating Systems, Windows 7, Windows Server 2008, Windows Server 2003, Microsoft Office 2010, Computer Maintenance..., Installing Routers, Basic knowledge of..., VMware Workstation, Mac OS, Windows XP, Laptops, Networking, General Computer..., Computer system..., Hardware Installation, Customer Service, Written Communication, Bilingual Communications, Windows Server, Security, Technical Support, System Administration, Computer Security, Active Directory, Team Building, VMware, Network Security, Network Administration, VPN, Information Technology, Computer Hardware, Help Desk Support, Microsoft Excel, PowerPoint, Windows, DNS, Firewalls, TCP/IP, Servers, Microsoft Word, Microsoft Office
Education
ITT Technical Institute-Springfield 2012 — 2014
Bachelor of Applied Science (B.A.Sc.), Information System, Cyber Security, 3.5
ITT Technical Institute-Springfield 2010 — 2012
Associate's degree, Computer Systems Networking, 3.5
Northern Virginia Community College 2008 — 2010
AT&T Mobility April 2002 - Present
Cingular 2004 - 2006
Teligent.pl 1999 - 2002
Skills
Troubleshooting, Telecommunications, Wireless, VoIP, IP, TCP/IP
Education
ITT Technical Institute-Indianapolis 1988 — 2001
BASEET, Masters of Project Management
ITT Technical Institute-Indianapolis
AT&T Mobility February 2008 - Present
Best Buy September 2005 - January 2008
Tratorria Il Vesuvio May 2001 - January 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Communication, Public Speaking, Sales Process, Computer Proficiency, Sales Analysis, Management, Sales, Telecommunications, Retail, Customer Service, Team Leadership, Wireless, Customer Experience, Customer Satisfaction, Customer Retention
Education
Wahconah regional high school 1998 — 2002
Ithaca College
Tech-Knowledgē July 2013 - Present
AT&T Mobility January 2012 - January 2013
Baxter International Inc. 2008 - 2010
Skills
Direct Sales, Telecommunications, Solution Selling, Wireless, Sales Process, Account Management, Sales Operations, Customer Retention, Sales, Cold Calling, Sales Management, Customer Satisfaction, Mobile Devices, Selling, B2B, Salesforce.com, Managed Services, Customer Experience, VoIP, Call Centers, Product Marketing
Education
ITT Technical Institute-Indianapolis
AT&T Mobility January 2007 - Present
AT&T Mobility 2003 - 2006
Skills
Customer Service, Employee Training, Direct Sales, Sales Management, Sales Operations, Marketing Strategy, Solution Selling, Telecommunications, Account Management, Sales Process, OPUS, EPCV, Sales, Managed Services, Mobile Devices, Microsoft Office, CARS Inventory System
Education
Ivy Tech Community College 2001 — 2002
Business Administration and Management, General
Vincennes University
Coursework in Business Administration
Time Pieces 4 Dime Pieces March 2013 - Present
AT&T Mobility September 2008 - Present
Skills
Web Design, Graphic Design, Mobile Devices, Entrepreneurship, E-commerce, Social Networking, Web Development, Social Media, Social Media Marketing, Business Development, Website Development, Digital Media, Web Marketing, Online Marketing
Education
Jackson State University 2004 — 2008
Bachelor's of Science, Educational/Instructional Technology
AT&T Mobility May 2014 - Present
AT&T Mobility May 2012 - May 2014
AT&T Mobility June 2009 - May 2012
Hat World September 2003 - April 2009
Finish Line 2001 - 2002
Foot Locker 1999 - 2001
Belk (Formerly McRae's) 1999 - 2000
Skills
Sales Management, Communication, Management, Inventory Management, Dependable Team Player, Talent Scouting, Talent Management, Talent Acquisition, Talent Developer, Payroll, Retail Sales, Merchandising, Visual Merchandising, New Hires, New Hire Orientations, New Hire Training, Sales, Leadership, Recruiting, Store Management, Customer Experience, Customer Service, Customer Retention, Retail, Microsoft Office, Public Speaking
Education
Jackson State University
Bachelor of Science (BS), Interdisciplinary Studies
Meridian High School 1995 — 1998
Diploma, General Studies
The Centre September 2014 - Present
HomeTown Pharmacy May 2013 - September 2014
Orbiting Solutions LLC January 2009 - December 2012
AT&T Mobility November 2009 - April 2011
Centennial Wireless (Acquired by AT&T Mobility 11/2009) February 2005 - November 2009
Thoren Marketing Inc November 2001 - November 2004
TruGreen ChemLawn March 1998 - November 2001
Skills
Sales, Marketing, Sales Management, B2B, Telemarketing, Advertising Sales, AS400, Customer Satisfaction, Residential Mortgages, Profit & Loss Management, Salesforce.com, Sales Trainings, Account Management, Team Building, Blogging, Business Management, Customer Service, Web Design, Forecasting, GSM, CDMA, Hiring, Hosting Solutions, Inventory Management, Team Leadership, Leadership Development, Social Media, Online Marketing, New Business Development, Organizing, Time Management, Photography, Quickbooks, Retail, Real Estate, SEO, Problem Solving, Teamwork, Wordpress, Wireless, PowerPoint, HTML, Excel, Word, Outlook, Treasury, Licensed Property &..., Property & Casualty..., Management, Strategy
Education
Washtenaw Community College 2004 — 2004
Business Adminstration, Business, 3.57
Jackson Community College
Business Present
Payment Alliance International April 2013 - Present
Innovate Loan Service Corp May 2012 - September 2012
GM Financial/AmeriCredit August 2011 - December 2011
AT&T Mobility June 2006 - August 2011
MS Department of Rehabiltation Services April 1997 - August 2004
Skills
Call Center, Customer Service, Excel, Typing, Problem Solving, Word, Data Entry, Microsoft Office, Negotiation, Invoicing, Access, Call Centers, Computer Hardware, Microsoft Excel, Microsoft Word, Outlook, Performance Management, Program Management, Troubleshooting
Education
Jackson State University
Bachelor of Science, Interdisciplinary Studies
Discount Labels April 2013 - Present
AT&T Mobility January 2012 - Present
Vuteq,USA November 2004 - Present
Overhead Systems January 2004 - August 2011
Dawson Manufacturing January 2001 - January 2003
Millstone Coffee January 1998 - January 2000
D&S Liquors January 1998 - January 1998
Wal-Mart January 1996 - January 1998
Kentucky Fried Chicken January 1995 - January 1997
Skills
Business Process, Call Centers, Cash Register, Forklift Operator, Sales, Shipping, Testing, Time Management
Education
Ivy Tech Community College 2009 — 2012
AAP, Paralegal Studies Program
Union County High School
Diploma, Business and Accounting
Ivy Tech Community College
Associates, Applied Science Paralegal Studies In Process
AT&T Mobility May 1996 - Present
Education
Jackson State University 1994 — 1999
BS, Electronic Engineering, Electronic Technology, & Computer Tech
AT&T Mobility December 2010 - Present
AT&T Mobility November 2009 - December 2010
Centennial Wireless November 2007 - November 2009
Centennial Wireless April 2007 - October 2007
Centennial Wireless March 2005 - April 2007
Centennial Wireless November 2003 - March 2005
Napoleon Livestock July 2001 - November 2003
Alltel April 2003 - September 2003
OnlineAppeal Website Design & Development November 1998 - July 2001
Arborwood Homes July 1997 - July 2001
Skills
Customer Retention, Cellular Communications, Telecommunications, Wireless, Customer Satisfaction, VoIP, Mobile Devices, TDMA, CDMA, Call Center, RF, Direct Sales, Wireless Networking, UMTS, Troubleshooting, GSM, Account Management, Vendor Management, 4G, Call Centers, Customer Experience, IP, LTE, MPLS, Management, Mobile Communications, Mobile Technology, Network Design, Network Engineering, Networking, Product Management, RAN, Switches, Telephony
Education
Jackson Community College 2005 — 2007
STEM (Sci/Tech/Math/Eng) fields, Education and Management
Synigent Technologies September 2015 - Present
Dominion Capital Mortgage Inc. August 2014 - September 2015
Waterstone Mortgage Corporation November 2013 - March 2014
Prosperity Mortgage February 2013 - September 2013
Dominion Capital Mortgage Inc. June 2012 - February 2013
AT&T Mobility June 2007 - February 2012
Skills
Refinance, Mortgage Lending, Loans, FHA, USDA, Loan Origination, Real Estate, Sales Management, Finance, Social Media Marketing, Music, Customer Satisfaction, Sales Operations, Reverse Mortgages, Sales, Credit, Mortgage Banking, VA Loans, First Time Home Buyers, Technical Recruiting, Technical Hiring
Education
J Sargeant Reynolds Community College 2003 — 2006
Marketing, Music
James Madison University 2004 — 2005
Marketing
Patrick Henry High School 2000 — 2004
T-Mobile April 2010 - Present
T-Mobile February 2008 - April 2010
T-Mobile November 2005 - February 2008
AT&T Mobility January 2005 - November 2005
Cingular March 2002 - January 2005
Cingular April 1999 - March 2002
Skills
Telecommunications, Wireless, UMTS, LTE, T1, Outlook, Cellular Communications, Integration, CDMA, Operations Management, Management, Project Management, Process Improvement, Staff Development, 3G, 4G, Switching, RNC, Media Gateways, DS3, OC3, Tellabs 5500, alcatel, Switches, BSS, Troubleshooting, Electronics, Microsoft Excel, Microsoft Word, PowerPoint, Windows, Microwave, HSPA, Testing, WiMAX, GSM, RAN, RF, RF Engineering, GPRS, WCDMA, 2G, Fiber Optics, SDH, SIP, Computer Network..., IP, DWDM, Network Design, SS7
Education
ITT Technical Institute-Oxnard 1995 — 1997
Associate of Science (A.S.), Electrical and Electronics Engineering
AT&T Mobility August 2005 - Present
Sprint Nextel February 2001 - January 2005
Skills
RF Engineering, 4G, UMTS, RF, LTE, GSM, HSPA, 3G, Wireless, Telecommunications, Cellular Communications, WCDMA
Education
Iowa State University 2010 — 2015
Master's, Electrical Engineering
University of Wisconsin-Madison 1998 — 2000
Bachelor's of Science, Electrical Engineering
AT&T May 2014 - Present
AT&T Mobility December 2012 - May 2014
AT&T Mobility August 2012 - December 2012
AT&T Mobility June 2009 - August 2012
Sears Holdings Corporation September 2007 - May 2009
Birch Auto Sales August 2006 - August 2008
Skills
Computer Proficiency, Customer Service, Customer Satisfaction, Communication, Direct Sales, Team Leadership, Inventory Management, Sales, Merchandising, Retail, Sales Operations, Wireless, Selling, Retail Sales, Cold Calling, B2B, Call Centers, Leadership, Customer Retention, Solution Selling, Management, Account Management, Sales Management, Networking
Education
Jacksonville State University 2008 — 2012
Bachelor's degree, Marketing
Jacksonville State University
Bachelor of Science (B.S.), Marketing
AT&T Mobility July 2007 - Present
ATT June 2001 - January 2007
Public Communicaton (Pay Phones) 1997 - 2007
Skills
Team Building, Instructional Design, Telecommunications, Performance Management, Training Delivery, Call Center, Coaching, Leadership Development
Education
Oakland City University 2001 — 2003
Bacholar, Human Resource
Ivy Tech Community College
Best Buy September 2014 - Present
Verizon Cellular Sales May 2013 - May 2014
Author Solutions, LLC October 2012 - April 2013
AT&T Mobility December 2010 - September 2012
Century 21 January 2008 - November 2010
Echostar January 2006 - August 2007
Coca-Cola Enterprises January 2002 - December 2004
Skills
Sales, Microsoft Office
Education
Ivy Tech Community College 2014 — 2016
Bachelor of Education (B.Ed.), Biology/Biological Sciences, General
Premier School of Real Estate 2007 — 2007
License, Real Estate
Ivy Tech Community College 2000 — 2004
Information Technology, Business Administration
Big Block Realty August 2007 - Present
Lugash Law Center January 2011 - Present
AT&T Mobility February 2009 - September 2010
RoboServer Systems Corp. May 2007 - February 2009
Toyota August 2005 - May 2007
Skills
Real Estate, Short Sales, Selling, Customer Satisfaction, Sellers, Investment Properties, REO, Negotiation, Investors, Customer Service, Foreclosures, First Time Home Buyers, Sales, Buyer Representation, Residential Homes, Customer Retention, Sales Management, Sales Process, Account Management, Recruiting, Referrals, Real Estate Transactions, Listings, Single Family Homes, Brokerage, Property, Condos, HUD, Relocation, New Home Sales, Real Property, Seniors, Luxury, Townhomes, Rentals, FHA, Buyers, Resellers, Home Staging, 1031 Exchanges, Real Estate Financing, Real Estate License, Property Management, Real Estate Economics, Refinance, Commercial Real Estate, Mortgage Lending, Leases, Mortgage Banking, Apartments
Education
Irvine Valley College 1999 — 2003
Associates Degree, Criminal Justice
Irvine Valley College 1999 — 2001
Associate of Science (A.S.), Criminal Justice/Law Enforcement Administration
RC Venture Group January 2015 - Present
Dazzlor February 2015 - Present
Ching Dow June 2012 - Present
Dibzees, LLC February 2009 - February 2015
AEGON November 2010 - March 2011
AT&T Mobility October 2007 - August 2010
Skills
E-commerce, Web Marketing, SaaS, Product Management, Call Center, Entrepreneurship, Online Advertising, SEO, Product Marketing, Email Marketing, Strategy, Business Development, Customer Retention, Direct Marketing, Marketing, Product Development, Operations Management, Start-ups, Strategic Partnerships, Social Media Marketing, Online Marketing
Education
Iowa State University - College of Business 2002 — 2007
B.S., Marketing
AT&T Mobility November 2012 - March 2015
AT&T Mobility March 2007 - October 2012
Cingular Wireless May 2006 - March 2007
Skills
Process Improvement, Business Analysis, Microsoft Office, Analysis, Management, Project Management, Microsoft Excel, SQL, Testing, Quality Assurance, Employee Training, Tech-savvy, Desktop Application..., Hardware Support, Many Software...
Education
ITT Technical Institute-Everett 2003 — 2005
Associate's Degree, Web Development
West Seattle High School 1991 — 1993
Ballard High School
Radiant Systems June 2007 - July 2008
Cingular Wireless June 2003 - January 2007
Convergys 2005 - 2007
AT&T Mobility 2003 - 2007
Cingular/AT&T 2002 - 2005
Northern Trust Retirement Consulting 2001 - 2003
National Market Share/Campaign-Tel, Ltd. 1997 - 1999
MultiMedia, Inc. 1992 - 1993
Skills
Software Development, C++, Web Development, Windows, Embedded Systems, Networking, User Experience, SDLC, Business Analysis, Integration, Agile Methodologies, Visual C++
Education
Ithaca College 1989 — 1990
None, Exploratory Major
The Forman School 1987 — 1989
HS, Liberal Arts
The Harvey School 1984 — 1987
HS, Liberal Arts
Yorktown Heights
Enterprise Rent-A-Car September 2014 - Present
AT&T Mobility April 2014 - Present
Broad Street Bakery September 2011 - Present
Skills
Microsoft Office, Microsoft Word, Culinary Skills, Culinary Education, Typing, Painting, Strategic Planning, Budgets, Leadership
Education
Jackson State University 2009 — 2013
Bachelor of Science (BS), Business Administration, Management and Operations
DeKalb County Police Department April 2013 - Present
Jackson Police Department May 2008 - April 2013
The Outsource Group May 2011 - September 2011
MedAssist (now Firstsource Solutions USA) July 2007 - October 2007
Gulf South Medical Supply August 2006 - March 2007
AT&T Mobility September 2003 - September 2006
JPMorgan Chase June 1999 - June 2002
Skills
Customer Service, Student Loans, Medicaid, Social Security, Law Enforcement..., Emergency Services, Dispatching, Telecommunications, Cellular Communications, Technical Support, Food Service, Call Centers, Data Entry, Criminal Justice, Police, Public Safety, Public Speaking, Training, Microsoft Office, Leadership, Team Building, Policy
Education
Jackson State University 2001 — 2002
Bailey Magnet High School 1997 — 2001
High School Diploma
AT&T August 2014 - Present
AT&T Mobility March 2013 - August 2014
AT&T Mobility October 2010 - March 2013
Rankin Lawn Care January 2010 - May 2011
McDonalds April 2009 - January 2010
McDonald's October 2009 - November 2009
Enterprise Rent-A-Car May 2007 - January 2009
Kendall House Inc October 2005 - May 2007
Skills
Management, Sales, Training, Customer Service, Employee Training, Marketing, Time Management, Sales Process, Team Leadership, Inventory Management, Retail, Coaching, Customer Experience, Team Building, Merchandising, Teamwork, Profit, Leadership Development, Performance Management, Store Management, Sales Management, Microsoft Office, Customer Satisfaction, Direct Sales, Leadership, Telecommunications, Wireless
Education
Jack Welch Management Institute 2013 — 2017
Master of Business Administration (MBA)
Kent State University 2004 — 2007
Bachelor, Business Administration; Business Management
APL February 2014 - Present
AT&T Mobility July 2007 - January 2014
Skills
Call Centers, Telecommunications, Wireless, Troubleshooting, IP, Customer Service, Customer Satisfaction, Microsoft Excel, Customer Experience, Customer Retention, Cellular Communications, Computer Network..., Technical Support, Wireless Networking, GSM, Mobile Devices, LTE, Customer Service..., Microsoft Word, Microsoft Office, Supply Chain
Education
Itawamba Community College 2002 — 2004
Associate of Arts (A.A.), General Studies
Itawamba Community College 2002 — 2004
Associate of Arts (AA), General Studies
USDA January 2014 - Present
AT&T Mobility April 2013 - December 2013
USAA December 2005 - July 2012
Skills
Sales, Customer Satisfaction, Hotel Management, Food & Beverage, Hospitality Industry, Restaurants, Hospitality Management, Hotels, Hospitality, Personnel Security, Case Management, Entertainment, Project Management, Background Checks, Security Clearance, Team Building
Education
Jack Welch Management Institute 2015 — 2017
Master of Business Administration (M.B.A.), Project Management
Wayland Baptist University 2010 — 2015
Bachelor’s Degree, Business Administration and Management, General, 3.2
Jack Welch Management Institute
Master of Business Administration
Motive Energy Telecommunications Group, Inc May 2014 - November 2014
B.S. March 2014 - April 2014
Verizon Wireless October 2013 - February 2014
Collabera June 2013 - August 2013
Verizon Wireless January 2011 - December 2011
AT&T Mobility October 2010 - January 2011
Verizon Wireless March 2008 - October 2010
RD Engineering and Construction December 2007 - February 2008
Sunside Electrical April 2007 - September 2007
Cricket Communications October 2006 - March 2007
Education
ITT Technical Institute-San Diego 2015 — 2021
Associate's Degree
ADRF - ADX Comissioning 2014 — 2014
Corning Mobile Access - MA1000, MA2000 Comissioning 2014 — 2014
Training Certificate
iBwave Design 2014 — 2014
iBwave level 2 Certification
iBwave Design 2014 — 2014
iBwave level 2 Certification
Granite HIlls High School 1987 — 1991
High School Diploma
Owner Developer ASCHER Programming and Development February 2015 - Present
AT&T Mobility September 2013 - December 2014
Cricket Communications February 2007 - May 2013
Skills
SYSTEMS - MAC ..., LANGUAGES - MSDOS ..., SOFTWARE - Crystal..., SOFTWARE - Business..., SOFTWARE - Microsoft..., SOFTWARE - Visio,..., SOFTWARE - AutoForms,..., SOFTWARE - Flashmem,..., TECHNOLOGIES - LTE ..., NETWORK PROTOCOL -..., HARDWARE - Apple, HP,..., HARDWARE - Tekelec/Inet..., HARDWARE - 501 Ericsson..., HARDWARE - OC3, OC48,..., TEST EQUIPMENT -..., TEST EQUIPMENT -..., TEST EQUIPMENT - Vector..., POWER EQUIPMENT -..., POWER EQUIPMENT -..., Microwave, Routers, Databases, LTE, 3G, CDMA, 4G, Cellular Communications, Servers, Telecommunications, Wireless Networking, Management, Integration, Software Development, Networking, Wireless, GSM, Vendor Management, Switches, Project Management, Network Administration, Leadership, Analysis
Education
ITT Technical Institute-Nashville 1992 — 1994
A.A.S, Engineering Technology Degree
BP June 2013 - Present
Champion Energy Services February 2013 - June 2013
Ocwen Financial Corporation May 2012 - December 2012
DoubleTree by Hilton August 2012 - November 2012
AT&T Mobility June 2006 - April 2012
Skills
Data Entry, Customer Service, Account Reconciliation, Microsoft Office, Time Management, Team Building, Accounting, Accounts Payable, Bookkeeping, 10 Key, Internet, Outlook, Interpersonal Skill, Interpersonal..., Cash Handling Experience, Accounts Receivable, Mortgage Servicing, Administrative..., Relationship Management, Technology, Telecommunications, Office Administration, Back Office, Team-oriented, Customer Support, PowerPoint, Energy, Natural Gas, Journal Entries
Education
Webster University 2008 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General
Jackson State University 2003 — 2008
Bachelor of Business Administration (B.B.A.), Finance, General
Camber Corporation July 2009 - Present
Apple, Inc. July 2010 - May 2013
Best Buy June 2008 - June 2009
AT&T Mobility January 2007 - June 2008
Skills
Adobe Creative Suite, Illustrator, Graphic Design, OS X, InDesign, Training, Web Design, Layout, Graphics, Photoshop, Mac, Microsoft Office, Photography, Customer Service, Typography, Adobe Acrobat, iWork, Troubleshooting, Mac OS, Proposal Support, Windows 7, Desktop Publishing, Logo Design, iLife, iPhone, Editing, Employee Training, HTML, Data Visualization, Mac OS X, Proposal Coordination, Deltek, Teamwork, Organizing, Compliance, Organization, HTML + CSS, Drawing, iMindMap, Communication, Meridian, iMovie, Keynote, Posters, Security Clearance, Dreamweaver
Education
Jacksonville State University 2003 — 2007
BFA, Art (Graphic Design & Photography)
Gilbane Building Company September 2014 - Present
The Home Depot September 2001 - September 2014
AT&T 1998 - 1999
AT&T Mobility 1994 - 1998
Citi 1990 - 1994
Skills
Project Management, Construction Management, Facilities Management, Floor Plans, Rendering, Interior Architecture, Retail Design, AutoCAD, Customer Service, Furnishings, Interior Design, Budgets, Strategic Planning, Conflict Resolution, Long-term Customer..., Organization, CAD, Furniture, Sketching, Administrative..., Procedure Development, Operations Management, Window Treatments, Submittals, Management, Process Scheduler, Hand Drafting, Construction, Leadership
Education
Iowa State University
Bachelor of Fine Arts (BFA), Interior Design
Iowa State University
AT&T Mobility January 2004 - Present
Skills
Wireless, Telecommunications, Call Centers, Leadership, VoIP, Computer Network..., Troubleshooting, Mobile Devices, GSM, Customer Experience, Management, Microsoft Office, Computer Repair, LTE, Customer Satisfaction, Cellular Communications, Internet Troubleshooting, Windows, Network Design, Technical Support, Linux, Computer Hardware..., Computer Software..., Computer Technology, CompTIA, Telephony, Remedy User, HTML, CSS, Java, JavaScript, Python, TCP/IP, Mobile Technology, A++, Network Security
Education
Western Governors University 2011 — 2015
Bachelor of Science (BS)
Ivy Tech Community College 2000 — 2001
Lansing Community College 1995 — 1996
Taylor University 1994 — 1995
Mason High School
AT&T April 2015 - Present
AT&T Mobility August 2009 - April 2015
AT&T Mobility August 2007 - August 2009
Boys & Girls Clubs of America March 2004 - May 2005
Skills
Account Management, Advertising, B2B, Budgets, Coaching, Cold Calling, Customer Retention, Customer Service, Direct Sales, Leadership, Leadership Development, Management, Marketing, Pricing, Public Speaking, Retail, Sales, Sales Management, Sales Operations, Sales Process, Telecommunications, Training, Wireless, Salesforce.com, Solution Selling, Product Marketing, Inventory Management, Time Management, Team Leadership, Teamwork, Customer Satisfaction, Team Building, Customer Experience, Microsoft Office, Proactive Monitoring
Education
University of Phoenix 2011 — 2014
Bachelor's degree, Mobile Application Development
Jacksonville State University 1999 — 2006
Bachelor's degree, Business Administration and Management, General
Aon Hewitt July 2013 - Present
AT&T Mobility September 2006 - December 2011
Skills
Employee Benefits, Human Resources, Management, Access, Customer Service, Administration, Invoicing, Customer Retention, Microsoft Office, Microsoft Excel, Negotiation, HIPAA, Telephone Skills, Claim, FMLA, Call Centers, COBRA, Customer Satisfaction, Customer Experience, Vendor Management
Education
Jackson State University
Business Management
AT&T Mobility October 2010 - Present
AT&T Mobility April 2010 - October 2010
AT&T Mobility August 2008 - April 2010
Skills
Wireless, Quotas, Cellular Communications, Direct Sales, Telecommunications, Customer Retention, Customer Satisfaction, Customer Experience, Sales Management, Solution Selling, Mobile Devices, Sales Process, Account Management, Retail, Sales Operations, CRM, Sales, Selling
Education
Ivy Tech Community College 2002 — 2004
Computer Applications
Holy Cross College 2000 — 2002
Computer Applications
Saint Joseph High School 1996 — 2000
High School Diploma, Various Studies; Various Studies
Cognizant Technology Solutions August 2010 - Present
Genentech July 2009 - July 2010
AT&T Mobility July 2008 - June 2009
nLeague Services 2003 - 2009
The Home Depot December 2006 - June 2008
Sterling Commerce 2005 - 2006
Millenium Informatics August 1999 - July 2001
Skills
EDI, EAI, Integration, ERP, SAP R/3
Education
Jackson State University 2002 — 2004
MS, Computer Science
Panjab University 1997 — 1999
MBA
Thapar Institute of Engineering and Technology 1992 — 1997
BE, Mechanical
Coriant, Inc. April 1999 - May 2015
Coriant, Inc. March 2011 - April 2015
Tellabs April 1999 - February 2011
AT&T Mobility 1995 - 1999
Skills
Ethernet, SDH, IP, Telecommunications, ATM networks, MPLS, SNMP, TL1, DWDM, TCP/IP, Fiber Optics, Switches, Troubleshooting, LTE, OSPF, OTN, Wireless, LDP, T1, DSL, TDM, Carrier Ethernet, QoS, VPLS, Network Design, ROADM, SS7, Network Architecture, RSVP-TE, Microsoft Project
Education
Microtrain 2015 — 2015
Multiple Certification Classes
DeVry 1992 — 1996
BS E.E.T, Electical Engineering Technology
Iowa State University 1990 — 1991
Computer Science
South River Dentistry January 2012 - Present
AT&T December 2008 - December 2012
AT&T Mobility July 2007 - December 2008
St. Andrew's School March 2005 - July 2007
J. Frech Design January 1991 - December 2005
Britches of Georgetowne August 1986 - March 1991
Skills
Telecommunications, Negotiation, Vendor Management, Management, Managed Services, Logistics, Project Management, Contract Management, Contract Negotiation, Marketing Strategy, Marketing, Budgets, Forecasting, Program Management, Strategy
Education
Ithaca College 1982 — 1986
BA, English/Business Psychology
K Vintners and Charles Smith Wines July 2014 - Present
Walla Walla Community College May 2012 - June 2014
S-Wireless NW March 2012 - October 2012
Nexxpost February 2009 - September 2010
AT&T Mobility October 2007 - February 2009
Eschelon Telecom 2005 - 2006
Integra 2004 - 2006
Qwest Communications January 2005 - October 2005
Skills
Solution Selling, Account Management, Marketing, Sales Management, Sales, SaaS, Telecommunications, Data Center, VoIP, Selling, Enterprise Software, MPLS, Managed Services, Management, Networking, Wireless
Education
Iowa State University 1998 — 2000
Viticulture and Enology
Charter Communications July 2015 - Present
Charter Communications November 2013 - July 2015
AT&T Mobility January 2011 - November 2013
Skills
Troubleshooting, Customer Service, Microsoft Office, Account Management, Outlook, Team Building, Team Leadership, Process Improvement
Education
Ivy Tech Community College-Southeast 2015 — 2017
Ivy Tech Human Resources, Human Services, General
Stark State College of Technology 2012 — 2013
Associate's degree, Human Services, General
AT&T Mobility July 2005 - Present
Bank of America February 2007 - August 2007
Deustche Bank July 2000 - September 2001
Education
Jackson State University 1982 — 1986
BSC, Accounting
AT&T Mobility January 2014 - Present
AT&T Mobility May 2011 - January 2014
Actsoft, Inc October 2008 - May 2011
Actsoft, Inc June 2007 - October 2008
Actsoft, Inc January 2005 - June 2007
Boston Harbor Hotel 2000 - 2004
Skills
Consultative Selling, Solution Selling, Wireless, Sales Process, Sales Management, Direct Sales, Channel Management, Strategic Planning, M2M, Account Management, Channel Partners, Sales, Mobile Devices, Enterprise Software, Selling, Telecommunications, New Business Development, Salesforce.com, CRM, Lead Generation, Sales Operations, B2B, Strategy, Leadership, Management, Strategic Partnerships, Managed Services, Customer Retention, Cold Calling, SaaS
Education
Isenberg School of Management, UMass Amherst 1998 — 2000
Bachelors of Science
University of Hartford 1996 — 1998
Xaverian Brothers High School 1991 — 1995
AT&T Mobility February 2007 - Present
T-Mobile November 2006 - February 2007
Texas Ice Express July 2006 - November 2006
McKinney Aerospace July 2005 - June 2006
WorldLink 2006 - 2006
Skills
Applicant Tracking..., Talent Acquisition, College Recruiting, Technical Recruiting, Onboarding, Internet Recruiting, Recruiting, Sourcing, Temporary Placement, Talent Management, Employee Relations, Staffing Services, Benefits Negotiation, Human Resources, Screening, Contract Recruitment, Vendor Management, Executive Search, Performance Management, Taleo
Education
Islamic Azad University 1994 — 1998
BA, Arts
AT&T December 2003 - Present
AT&T Mobility 2003 - Present
AT&T, Former Cingular Wireless 2003 - Present
Sprint PCS 1998 - 2003
Sprint 1998 - 2003
Sprint Nextel Corporation 1998 - 2003
Ameritel Communications 1995 - 1998
Skills
Sales, Telecommunications, Wireless, Sales Operations, Management, Sales Process, Retail, Sales Management, Direct Sales, Solution Selling, Cross-functional Team..., Product Development, Mobile Devices, Strategy, Strategic Partnerships, Managed Services, Product Marketing, Selling, Product Management, B2B, Channel Partners, Customer Retention, Go-to-market Strategy
Education
Jacksonville State University 1973 — 1977
Political Science / Economics
T-Mobile December 2012 - Present
T-Mobile June 2010 - December 2012
AT&T August 2006 - June 2010
AT&T Mobility 2006 - January 2008
Tyco International January 1997 - January 2002
Skills
Contract Negotiation, Sales, Strategic Consulting, Solution Selling, Telecommunications, Direct Sales, Wireless, Account Management, Salesforce.com, SaaS, Mobile Devices, Managed Services, Sales Process, Sales Management, Cloud Computing, Channel, Cold Calling, Sales Operations, New Business Development, Customer Retention, Leadership, Selling, Product Management, Product Marketing, Strategic Partnerships, B2B, Unified Communications, Strategy, Sales Presentations, Customer Satisfaction, Call Centers, Professional Services, Enterprise Software, Mobile Technology, CRM, Start-ups, Channel Partners, Competitive Analysis, Customer Experience, VoIP, Networking, Team Leadership, Key Account Management, IP, Go-to-market Strategy, Data Center, Vendor Management, Lead Generation, Cross-functional Team..., Co-location
Education
University of Massachusetts at Amherst - Isenberg School of Management 2000 — 2005
BS, Management
Tantasqua Regional 1999 — 2001
Computer Technology
AT&T Mobility 2014 - Present
Telecommunication Company of Teharan T.C.T March 2001 - September 2013
Skills
Engineering, Project Management, Construction Management, Contract Management, Procurement, Telecommunications, Testing, Networking, Troubleshooting, Project Planning, Management, Cross-functional Team..., Hardware, IP, Network Design, Team Leadership, Vendor Management, GSM, Wireless, 3G
Education
Islamic Azad University 1994 — 2000
Bachelor of Science (B.S.), Electrical and Electronics Engineering
AT&T Mobility August 2005 - Present
Education
Mercer University - Stetson School of Business and Economics 1999 — 2001
MBA, Marketing
Jackson State University 1989 — 1993
Coke January 2008 - Present
Coca-Cola Refreshments 2008 - Present
Metlife Financial Services June 2005 - December 2008
AT&T Mobility January 2002 - January 2005
Alliance Collection Agencies, Inc. 2003 - 2004
SunCom Wireless January 1999 - January 2002
Skills
Customer Service, Sales Operations, Cold Calling, Sales Management, Team Building, Account Management, New Business Development, Negotiation, Strategic Planning, Team Leadership, Coaching, Public Speaking, Outlook, Budgets, PowerPoint, Leadership, Program Management, Leadership Development, Training, Marketing Strategy, Sales, Management, Marketing, Direct Sales, Social Networking, Business Planning, Recruiting, Social Media Marketing, Time Management
Education
Jackson State University 1993 — 1997
BS, Criminal Justice
Clinton High School 1989 — 1991
AT&T Mobility October 2011 - Present
Securall Products April 2008 - July 2008
Skills
Distribution Center..., Inventory Management, Shipping, Warehousing, Customer Service, Purchasing, Inventory Control, Logistics, Warehouse Management, Microsoft Excel, Microsoft Office, Microsoft Word, Account Management, Sales, Customer Satisfaction
Education
Ivy Tech Community College 2002 — 2004
Microsoft C++
AT&T Mobility April 1996 - Present
AT&T 1996 - Present
Skills
Wireless, Vendor Management, Call Center, Talent Acquisition, Technical Recruiting, Account Management, Program Management, Call Centers, Temporary Placement, Telecommunications, Customer Retention, Networking, Applicant Tracking..., Internet Recruiting, College Recruiting, Onboarding, Cold Calling, Employee Relations, Sourcing, PeopleSoft, Hiring, Workforce Planning, Human Resources
Education
ITT Technical Institute-San Antonio 1995 — 1996
Associate's degree, Computer Aided Drafting and Design
Northrop Grumman Corporation October 2014 - Present
AT&T Mobility August 2013 - October 2014
MacromatiX June 2013 - August 2013
Cardlytics, Inc. March 2012 - July 2013
AT&T Mobility May 2008 - March 2012
ChildCare Education Insititute July 2004 - May 2008
Skills
HTML 5, CSS, jQuery, JavaScript, HTML, User Interface Design, Mobile Applications, Software Development, Web Development, Web Applications, Web Services, Web Site Production, Databases, SQL, Microsoft SQL Server, Training, User Experience, JSON, XML, Networking, Web Design, Front-end, Agile Methodologies, WordPress, CMS, Project Management, Business Analysis, ColdFusion, ASP, HTML5
Education
ITT Technical Institute-Duluth 2004 — 2006
Associate of Science (A.S.), Multimedia Development
University of Central Florida 1996 — 1998
T-Mobile January 2008 - Present
AT&T Mobility 2001 - 2008
AT&T Wireless - Fixed Wireless April 2001 - October 2001
Homegrocer.com 1999 - 2001
AT&T Wireless 1997 - 1999
Arco Alaska 1991 - 1995
Skills
SAN, Storage Area Networks, Solaris, Storage, Unisphere, SANscreen, Unix, EMC Storage, Virtual Wisdom, Isilon, NetApp, Replication, High Availability, NAS
Education
Iowa State University
BS
University of Minnesota - Carlson School of Management
MBA
AT&T August 2012 - Present
AT&T Mobility September 2011 - August 2012
AT&T April 2008 - September 2011
Skills
Telecommunications, Project Management, Vendor Management, Process Improvement, Customer Service, Solution Selling, Management, Leadership, Sales Management, Training, Wireless, Selling, Strategy, Sales, Social Media Marketing, Direct Sales, Program Management, Customer Satisfaction, Account Management, Networking, Social Networking, MPLS, Call Centers, Customer Retention, Sales Operations, Salesforce.com
Education
Jackson State University 1988 — 1992
BS, Mass Communication/Media Studies/Speech Pathology
Trusted Employees October 2014 - Present
First Advantage February 2014 - October 2014
LexisNexis February 2011 - May 2013
LexisNexis December 2006 - March 2011
ADP January 2005 - December 2006
Transition Networks October 2004 - January 2005
AT&T Mobility August 1998 - April 2004
Select Cellular Communications February 1998 - August 1998
Viatel Global Communications September 1996 - February 1998
AT&T Mobility March 1992 - August 1996
Skills
SaaS, Team Leadership, CRM, Salesforce.com, Training, Solution Selling, Account Management, Recruiting, Management, Sales Process, Business Development, Sales, Direct Sales, Strategic Leadership, Sales Management, Strategic Partnerships, Cold Calling, New Business Development, Sales Operations, Selling, B2B
Education
University of Northern Iowa 1987 — 1990
BA, English
Iowa Western Community College 1985 — 1987
Associate of Arts (AA), Accounting
Lime Energy September 2015 - Present
Lime Energy September 2014 - Present
AT&T 2010 - 2014
AT&T Mobility 2007 - 2010
Ricoh Business Solutions 2004 - 2007
Alltel Wireless 2002 - 2004
Verizon Wireless 1988 - 2002
Skills
Wireless, Management, Sales Operations, Government, Direct Sales, Sales Management, Solution Selling, B2B, Leadership, Telecommunications, Sales, Account Management, Customer Satisfaction, Selling, Managed Services, Sales Process, Marketing, Customer Retention, Program Management, Operations Management, Strategic Partnerships, Customer Experience, Training, CRM, Pricing, Cold Calling, Start-ups, Budgets, Retail, Channel Partners, Coaching, Project Planning, Project Management
Education
Jacksonville State University
Bachelor of Science, Management
AT&T Mobility February 2015 - Present
AT&T Mobility November 1998 - Present
Skills
Account Management, Solution Selling, Sales, Key Account Management, Telecommunications, Direct Sales, Sales Operations, Wireless, Managed Services, Mobile Devices, Sales Management, Customer Retention, Customer Experience, Cellular Communications, Customer Satisfaction, Salesforce.com, Leadership, Call Centers, Business Development, Mobile Device Management, LTE, Strategic Partnerships, Unified Communications, Selling, Management, Vendor Management, Mobile Technology
Education
Ithaca College 1981 — 1985
Bachelor's Degree
New Canaan High School
AT&T Mobility August 2010 - Present
AT&T Mobility 2005 - August 2010
SBC International July 1998 - July 2000
Skills
Cellular Communications, Wireless, Telecommunications, LTE, UMTS, Project Management
Education
ITT Technical Institute-Indianapolis 1990 — 1992
Bachelor's degree, Electrical and Electronics Engineering
Kloeckner Metals Corporation August 2011 - Present
AmeriCold Logistics February 2005 - August 2011
UCB Pharma 2004 - February 2005
AT&T Mobility 2001 - 2004
PSC 1991 - 2001
PSC 1991 - 2001
Skills
General Ledger, Fixed Assets, Account Reconciliation, Financial Reporting, Variance Analysis, Accounting, Sarbanes-Oxley Act, GAAP, Accounts Payable, Internal Controls, Accounts Receivable, Auditing
Education
Jacksonville State University 1993 — 1993
Master Public Administration, Concentration: Business Administration & Economics
Jacksonville State University 1988 — 1992
Bachelor's degree, Accounting
AT&T December 2012 - Present
AT&T Mobility January 2010 - December 2012
DaySpring Accounting & Finance, LLC August 2000 - December 2009
AT&T January 1998 - August 2000
GTE 1994 - 1998
Skills
Income Tax, Accounting, Analysis, Finance, Risk Management, Business Analysis, Tax, Process Improvement, Strategic Planning, Business Process..., Project Management, Business Process, Management
Education
Keller Graduate School of Management 1999 — 2002
Masters of Accounting and Financial Management, Accounting and Business/Management
University of Wisconsin-Madison - School of Business 1992 — 1994
MBA, Finance
Jackson State University 1988 — 1992
BBA, Business Administration
Verizon Wireless July 2012 - Present
Verizon Wireless March 2009 - July 2012
AT&T Mobility June 1993 - March 2009
AT&T 1993 - 2009
AT&T Wireless 1993 - 2009
Cingular Wireless 2003 - 2006
Cingular Wireless (Formerly AT&T Wireless/Formerly AT&T) 2000 - 2002
Education
Ithaca College
3D Systems, Quickparts Solutions 2015 - Present
AT&T Mobility July 2012 - March 2015
CVR Associates, Inc October 2011 - March 2012
ActiveGroup Ventures, Inc. (closed) December 2008 - May 2011
Multicast January 2007 - February 2009
Skills
Windows Server, Microsoft Office, TCP/IP, CISCO, SharePoint Designer, Telecommunications..., Project Management, Network Administration, Network Design, Network Security, Wireless Networking
Education
ITT Technical Institute 2010 — 2012
Associate of Science - Information Technology, Computer Networking Systems
ITT Technical Institute-Duluth 2010 — 2012
Associate's Degree, Computer Networking Systems
AT&T Mobility December 2001 - Present
Skills
UMTS, LTE, GSM, Wireless, CDMA, RF, Telecommunications, RF Engineering, WCDMA, 2G, Cellular Communications, 4G, GPRS, Network Optimization
Education
ITT Technical Institute-Greenfield 1993 — 1995
AFTG, LLC 2013 - Present
AT&T Mobility April 2000 - Present
Poling Electrical Contractors January 1998 - April 2000
Ameritech Cellular January 1996 - April 1998
Skills
Telecommunications, VoIP, Construction, Electricians, Wireless, Rehabbing, Rental Real Estate, Fix & Flip, DSL, Cellular Communications
Education
ITT Technical Institute-Earth City 1990 — 1992
Electrical Engineering
FirstGroup America October 2008 - Present
FirstGroup America October 2008 - Present
AT&T Mobility June 2007 - May 2008
T Mobility June 2007 - May 2008
Flagstar Bank November 2006 - June 2007
Flagstar Bank November 2006 - June 2007
Education
Ivy Tech Community College 2010 — 2013
Ivy Tech Community College
Associates Degree, General Education
Ivy Tech Community College
Associates Degree, General Education
AT&T Mobility June 2010 - Present
AT&T Mobility June 2009 - June 2010
Cingular Wireless October 2006 - June 2009
Skills
Computer Network..., UMTS, GSM, Telecommunications, Wireless, Wireless Networking, LTE, Technical Support, Troubleshooting, Cellular Communications, Mobile Devices
Education
Jacksonville State University 1996 — 1997
DeVry University
Bachlor of Science, Network and Communications Management
AT&T February 2014 - December 2014
AT&T March 2012 - February 2014
AT&T Mobility April 2010 - March 2012
AT&T Mobility June 2006 - April 2010
AT&T Wireless/Cingular/AT&T November 2003 - June 2007
Bromberg's August 2002 - November 2003
Jessica McClintock Inc. 2000 - 2002
Skills
Quotas, Customer Service, Retail, Wireless, Wireline, Direct Sales, Sales Management, Mobility Solutions, Mobility Management, Cold Calling, Jewelry, Bridal, Team Leadership, Team Management, Wireless Services, Wireless Solutions, Sales Operations, C-Level Presentations, Strategic Negotiations, Strategic Planning, Telecommunications, Solution Selling, Managed Services, VoIP, MPLS, T1, IP
Education
Jeff State Community College 2001 — 2003
Psychology
Jacksonville State University 2000 — 2001
Psychology
Brookdale Senior Living October 2014 - Present
Data View Mobile Consulting, LLC. January 2006 - Present
Apple February 2013 - October 2014
Koppa's Farwell Foods May 2011 - November 2012
AT&T Mobility August 2006 - May 2010
RadioShack October 2003 - July 2006
Skills
Mobile Technology, Mobile Applications, Entrepreneur, Start-ups, Mobile Solutions, Mobile Devices, Android, Sales, Training, Management, iOS, Wireless, Product Management, Blackberry, Cloud Computing, E-commerce, Mobile Internet, Employee Training, iPhone, Windows Mobile, Direct Sales, iPad, American Sign Language, Customer Experience, Customer Retention, Sales Operations, Sales Process, Telecommunications, Call Centers, Networking, Customer Service
Education
ITT Technical Institute-Greenfield 2011 — 2013
Associate's degree, Information Technology, A
Waukesha County Technical College 2006 — 2006
Associate of Science (AS), General Studies
AT&T Mobility August 1996 - Present
Hughes Network Systems April 1994 - August 1996
US Navy June 1988 - May 1995
Skills
IP, Computer Network..., Transmission, LTE, Optical Fiber, ATM networks, Troubleshooting, Cabling, Provisioning, Frame Relay, 2G, Microwave, 3G, Equipment Installation, Testing, T1, Acceptance Testing, EHS Audits, UMTS, Disaster Recovery, Wire Wrapping, DS3, GUI, Distributed Antenna..., Antenna Measurements, Wireless, Telecommunications, Cellular Communications, Software Installation, VoIP
Education
ITT Technical Institute-Jacksonville 1992 — 1994
Associate of Science (AS), Electronics Engineering Technology
Bryan Adams High School 1984 — 1987
High School Diploma, All Major Studies
Phillips Pet Food & Supplies July 2013 - Present
AT&T Mobility July 2009 - July 2013
Skills
Telecommunications, Wireless, Customer Experience, Sales, Customer Satisfaction, Direct Sales, Customer Retention, Sales Operations, Management, Sales Management
Education
ITT Technical Institute-Indianapolis 2008 — 2011
Bachelor's degree, Criminal Justice and Corrections
AT&T Mobility Informartion Technology SpecialistCingularJune 1999 - January 2006
Education
Jackson State University 1994 — 2009
B.S., Electronic Technology
Jackson State University 1994 — 2009
B.S., Computer Technology
AT&T Mobility Consumer Data SupportAT&T MobilityOctober 2002 - Present
Education
Jackson State University
AT&T Mobility November 1973 - Present
Education
Ivy Tech Community College 1972 — 1998
AT&T Mobility May 2000 - Present
Skills
electronics and...
Education
Jacksonville State University 1996 — 1998
Medicine
gardendale 1992 — 1996
The Averge Group June 2012 - Present
SAC Wireless July 2013 - April 2014
MTM Technologies, LLC April 2011 - June 2013
AT&T Mobility January 2010 - April 2011
Black & Veatch December 2009 - January 2011
Skills
Telecommunications, Wireless, 4G, Cellular Communications, Vendor Management, LTE, UMTS, GSM, Contract Negotiation, Zoning, 3G, CDMA, Contract Management, Project Planning, Program Management, Process Scheduler, Negotiation, Team Leadership, Team Building, Real Estate
Education
Iowa State University 1998 — 2000
Bachelor of Science (B.S.), Psychology
Iowa State University
Bachelor of Science, Psychology
Mark III Construction, Inc. August 2015 - Present
Mr. Sprinkler Fire Protection March 2013 - August 2015
Streamline Engineering January 2008 - March 2013
Glumac April 2006 - November 2007
AT&T Mobility January 2004 - April 2006
Skills
AutoCAD, Space planning, Concept Design, Design Research, CAD, SketchUp, Project Management, Microsoft Office, Photoshop, Adobe Creative Suite, Construction, Management, Construction Drawings, Architectural Drawings, Fire Sprinkler Systems, Project Planning, Customer Service, Construction Management
Education
ITT Technical Institute-Rancho Cordova 2005 — 2006
Associate of Science (AS), Computer Aided Drafting & Design
AT&T July 2014 - Present
AT&T June 2012 - Present
AT&T Mobility June 2012 - Present
Skills
Cellular Communications, Telecommunications, Wireless, Mobile Devices, Direct Sales, Customer Experience, Managed Services, Customer Retention, Solution Selling, Troubleshooting, Product Management, Sales Process, Sales, Team Leadership, Retail Sales, LTE, Android, 4G, Management, Customer Satisfaction, Sales Management, Account Management, Sales Operations, Networking, GSM, Customer Service, Mobile Technology
Education
J Sargeant Reynolds Community College 2011 — 2013
None yet, Engineering
AT&T 1998 - Present
AT&T Mobility November 1998 - January 2010
Education
ITT Technical Institute San Bernardino 2011 — 2015
Associate's degree, Electrical and Electronics Engineering
ITT Technical Institute-San Bernardino 2011 — 2014
San Gorgonio
AT&T Mobility November 2012 - Present
Waynetech Systems June 2003 - Present
AT&T October 2007 - November 2012
Ranger American of Indiana, LLC June 1996 - June 2006
Skills
Telecommunications, Troubleshooting, System Deployment, Vendor Management, Management, Managed Services, Networking, Broadband, Optical Fiber, Telephony, Computer Network..., MPLS
Education
ITT Technical Institute-Indianapolis 2001 — 2003
Bachelor of Science (BS), Electrical, Electronics and Communications Engineering
Eisenhower High School 1986 — 1990
AT&T Mobility June 2007 - October 2014
AT&T Mobility January 2004 - June 2007
Skills
Call Center, Telecommunications, Workforce Management, Customer Service..., Call Centers, Customer Experience, Customer Service, Time Management, Customer Satisfaction, Wireless, Troubleshooting, Microsoft Office, Management, Forecasting, Data Entry, Analysis
Education
Jackson State University 1999 — 2003
Bachelor of Business Administration (B.B.A.), Accounting
Verizon Wireless May 2015 - Present
iWireless October 2008 - May 2015
AT&T Mobility February 2000 - October 2008
Amica Wireless February 1998 - February 2000
Skills
RF Engineering, UMTS, GSM, 3G, WCDMA, 4G, HSPA, Wireless, RF, Switches, Network Optimization, 2G, GPRS, RF design, Actix, TEMS, Edge, MapInfo, Network Design, Drive Test, RAN, HSDPA, Spectrum Analyzer, Atoll, BSS, TEMS Investigation, Microwave, Antennas, Mobile Devices, Cellular Communications
Education
Iowa State University
Electrical and Electronics Engineering
Kirkwood Community College
Associate of Science (A.S.), Electrical and Electronics Engineering
AT&T Mobility February 2013 - Present
Skills
Sales Growth, Networking, Business Development, Organization, Strategic Prospecting, Presentations, Analytical Reasoning
Education
J Sargeant Reynolds Community College 2011 — 2014
Associate of Arts (AA)
AT&T Mobility October 2010 - Present
AT&T May 2005 - October 2010
Skills
Telecommunications, Wireless, Product Management, Mobile Devices, Product Marketing, Unified Communications, VoIP, Managed Services, Go-to-market Strategy, Strategic Partnerships, Cross-functional Team..., Broadband, IP, Solution Selling, Competitive Analysis, Cloud Computing, Vendor Management, Mobile Technology, Ethernet
Education
Stevens Institute of Technology
Master of Science (M.S.), Management Information Systems, General
Jackson State University
Bachelor of Business Administration (B.B.A.), Marketing
Indiana Packers Corp. February 2013 - Present
AT&T Mobility October 2008 - January 2013
UCSF May 2004 - September 2008
Skills
Cpr Certified, ServSafe
Education
Ivy Tech Community College 2010 — 2015
Lincoln High School, San Jose, CA
General Ed
AT&T Mobility May 2007 - Present
Digital River March 2006 - February 2007
Skills
Help Desk Support, Customer Service, Problem Solving, Microsoft Office, Sales, Troubleshooting, Team Leadership, Customer Satisfaction, Microsoft Word, Leadership
Education
ITT Technical Institute-Minnesota 2012 — 2016
Associate's degree, Network and System Administration/Administrator
ITT Technical Institute-Eden Prairie 2012 — 2014
Associate's degree, Network and System Administration/Administrator, I currently have a 3.4 grade average
Mosaic Sales Solutions 2013 - Present
AT&T Mobility February 2011 - May 2013
Verizon Wireless Premium Retailer - Shock City Cellular January 2010 - February 2011
Skills
Sales, Cellular Communications, Sales Management
Education
Kaplan University 2012 — 2013
Iowa State University 2000 — 2009
Self-employed January 2012 - Present
AT&T Mobility September 1985 - January 2012
Education
Ivy Tech Community College-Columbus 1983 — 1985
hamilton heights high school 1961 — 1974