AT&T Mobility
Industry: Mobile telecommunication company
DescriptionAT&T Mobility LLC, also known as AT&T Wireless, marketed as simply AT&T, is a wholly owned subsidiary of AT&T Inc. that provides wireless services to 138.8 million subscribers in the United States including Puerto Rico and the U.S. Virgin Islands. Headquarters: Atlanta, Georgia, United States Number of locations: 5,000 retail stores; 2,900 owned; 2,100 authorized Number of employees: 75,000 (2015) Revenue: 73 billion USD (2016) Subsidiaries: Alltel, AT&T Mexico, Leap Wireless, Parent organizations: AT&T, AT&T Communications
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AT&T Mobility Employees
AT&T August 2014 - Present
AT&T Mobility November 2013 - August 2014
AT&T Mobility April 2011 - November 2013
American Discovery Publishing June 2009 - April 2010
Hansel Auto Group and Santa Rosa Chevrolet May 2006 - June 2009
Skills
Sales, Advertising, Customer Service, Inventory Management, Retail, Customer Satisfaction, Account Management, New Business Development, Telecommunications, Microsoft Excel, Direct Sales, Social Networking, Team Leadership, Wireless, Mobile Devices, Teamwork, Networking, Competitive Analysis, Product Management, Customer Experience, Marketing, Customer Retention, B2B, Marketing Strategy, Sales Presentations, Team Building, Online Marketing, Mobile Technology, Employee Training, Android, Quotas, Customer Acquisition, Mobile Marketing, VoIP, Marketing Management, Automobile, Market Research, Direct Marketing, Business, Telemarketing, Online Advertising, Email Marketing, Retail Sales, Market Planning, Management, Sales Management, Solution Selling, Sales Process, Leadership, Sales Operations
Education
Los Angeles Pierce College 2011 — 2015
Associate of Arts (A.A.), Communication and Media Studies
Moorpark College 2011 — 2012
Santa Rosa Junior College 2003 — 2005
Business Administration, English, History, Philosophy, Economics, Speech and Debate
Centene Corporation 2012 - Present
Staples October 2007 - December 2012
AT&T Mobility April 2000 - October 2007
Dillards March 1995 - April 2000
Kmart Corporation 1989 - 1994
Skills
Credit Cards, Credit Card Processing, Credit Analysis, Call Center, Customer Retention, Customer Satisfaction, Customer Acquisition, Brand Loyalty, Process Improvement, Workforce Management, Team Building, Operations Management, Customer Service..., Performance Management
Education
Louisiana State University 2004 — 2005
MBA, Finance, Management Business Administration
Louisiana State University 1984 — 1988
BS, Marketing, Management, Business Administration
A Wireless - Verizon Wireless Premium Retailer July 2013 - Present
Coleman and Associates, Inc December 2000 - April 2013
AT&T Mobility December 2010 - August 2012
Skills
Tax Preparation, Management, Store Operations, Multitasking Skills, Operations Management, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Forecasting, Inventory Management, Leadership, P, Retail, Sales, Team Building, Team Leadership, Time Management, Sales Operations, Training, Microsoft Office
Education
Louisiana Tech University 1991 — 1996
Bachelor's of Science, Finance, General
Neville High School 1987 — 1991
Leaders in Marketing Analytics in the Greater Atlanta Area 2015 - Present
AT&T Mobility 2006 - Present
The Home Depot 2002 - 2006
The Coca-Cola Company 1999 - 2002
The Coca-Cola Company 1995 - 1999
Johnson & Johnson (previously Burroughs Wellcome) 1989 - 1994
Skills
Analytics, Market Research, Segmentation, Marketing Research, Customer Insight, Strategy, Competitive Analysis, Product Management, Strategic Planning, Management, Analysis, Integrated Marketing, Competitive Intelligence, Customer Experience, Customer Retention, Leadership, Big Data, Business Strategy, Integration, Direct Marketing, Marketing Strategy, Product Marketing, Marketing, Predictive Analytics, Data Analysis, Marketing Analytics, SAS, SQL, Customer Lifecycle..., Product Lifecycle..., Data Mining, Relationship Management, Management Consulting
Education
Louisiana State University and Agricultural and Mechanical College
Master of Applied Statistics, Minor: Market Research
Park Place Lexus of Plano July 2014 - August 2015
Longo Lexus December 2012 - June 2014
PipeOne Communications January 2011 - November 2012
Best Buy November 2008 - January 2011
AT&T Mobility December 2006 - November 2008
Skills
Sales Process, Automobile, Customer Satisfaction, Sales Management, Automotive, Vehicles, Customer Retention, Profit, Customer Service, Inventory Management, Negotiation, Marketing Strategy, Capital Equipment, Sales Operations, Selling, Sales Force Development, Product Launch, Cold Calling, Sales Presentations, Selling Skills, Sales
Education
Louisiana State University Health Sciences Center 1993 — 1995
Bachelor of Science, Clinical Laboratory Science/Medical Technology/Technologist
Louisiana State University 1990 — 1995
Bachelor's degree, Clinical Laboratory Science/Medical Technology/Technologist
AT&T Mobility March 2011 - Present
Championship Turf June 2010 - December 2010
Ocean Management, Inc 2009 - 2010
IHS Dialysis 2007 - 2009
IROQUOIS CAPITAL OPPORTUNITY FUND – Boca Raton, Florida and New York, New York 2005 - 2007
MOUSE MARKETING – Sunrise, Florida 2004 - 2005
Skills
Competitive Analysis, CRM, Marketing, Account Management, Integrated Marketing, Strategy, Project Management
Education
Lynn University 2006 — 2008
MBA, Finance
Lynn University 2002 — 2006
Bachelor of Arts, Public Relations & Advertising
AT&T Mobility January 2005 - Present
AT&T Wireless 1992 - 2005
AT&T Wireless July 2000 - 2003
National Heritage, Inc. 1989 - 1992
Skills
Telecommunications, Mobile Devices, Wireless, Program Management, Account Management, Managed Services, Cellular Communications, Project Planning, LTE, Cross-functional Team..., Vendor Management, UMTS, Integration, Solution Selling, VoIP, New Business Development, Call Center
Education
Longview Community College 1985 — 1987
Associates, Administrative
St. Mary's High School 1981 — 1985
High School
SBA Communications January 2015 - Present
AT&T Mobility December 2013 - December 2014
AT&T Mobility November 2011 - December 2013
AT&T Mobility July 2010 - November 2011
AT&T January 2005 - July 2010
Skills
Six Sigma Green Belt, UMTS, LTE, Cellular Communications, Wireless, 4G, GSM, Telecommunications, 3G, Computer Network..., Vendor Management, Microwave, Network Design, System Deployment, 2G, Wireless Networking, Fiber Optics, PMP, Six Sigma, T1, Switches, Troubleshooting, Ethernet
Education
Mississippi State University 2006 — 2010
MBA, Business Administration
Louisiana State University 1999 — 2003
BS, Information Systems
AT&T Mobility 2010 - 2012
Southern Pines Country Club March 2008 - June 2010
Academy Sports + Outdoors October 2008 - February 2009
Action Cash Payday Loans March 2007 - May 2008
Skills
Clerical Skills, High Organizational..., Mathematics, Microsoft Office, Windows, Cellular Communications, Customer Service, Customer Experience, Retail Sales, Business Communications, Telemarketing
Education
Louisiana Delta Community College-Monroe Campus 2009 — 2011
Associate of Science (A.S.), Business Administration, Management and Operations
Verity Recruiting August 2013 - Present
AT&T Mobility January 2011 - August 2013
Verum Interactive November 2008 - December 2010
Skills
Account Management, Sales, Customer Service, Customer Retention, Social Media, Sales Management, Mobile Devices, Cold Calling, Social Media Marketing, Marketing, Telecommunications, Online Advertising, Product Marketing, Outlook, Social Networking, Microsoft Office, Lead Generation, Leadership, PowerPoint, Negotiation, Troubleshooting, Retail, Microsoft Word, Marketing Strategy, Solution Selling, Microsoft Excel, Direct Sales, Wireless, Product Management, Recruiting, Technical Recruiting, Contract Negotiation, Salary Negotiations
Education
The University of Texas at Dallas 2004 — 2008
BA, Arts and Technology
Louisiana State University 2003 — 2004
Architecture
J.J. Pearce High School 2000 — 2002
trinity christian academy
Gene Messer Hyundai August 2013 - Present
AT&T Mobility January 2008 - July 2013
Guadalupe Economic Services Corp. February 2006 - January 2008
Skills
Wireless, Telecommunications, Mobile Devices, Customer Experience, LTE, IP, UMTS, Troubleshooting, GSM, Customer Satisfaction, 3G, Customer Service, Sales, Mobile Technology, Warranty, Extended Warranty, Filing, 501c3, Non-profit..., Accounts Payable, Accounts Receivable
Education
Lubbock Christian University 2000 — 2004
Bachelor's Degree, Humanities/Humanistic Studies
AT&T Mobility Sr. Marketing Manager-Diversity Southeast RegionaAT&T MobilitySeptember 2007 - Present
Skills
15 years of Marketing,..., Marketing, Market Planning, Advertising, Management, Marketing Communications, Marketing Strategy, Pricing, Competitive Analysis, Sales, Product Marketing, Strategic Communications, Marketing Management, Segmentation, Product Management, Retail
Education
L.S.U. 1993 — 1997
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General
JPMorgan Chase June 2012 - January 2014
JPMorgan Chase May 2011 - June 2012
AT&T Mobility February 2009 - May 2011
Skills
Mortgage Underwriting, Sales, Customer Satisfaction, Customer Service, Credit Analysis, Regulatory Guidelines, Social Media Marketing, Loss Mitigation, Loan Servicing, Loan Origination, FNMA, FHLMC, Loans, Mortgage Lending, Underwriting, Investments, Finance, Refinance, Financial Risk, Analysis, Real Estate, Credit, Mortgage Banking
Education
Los Angeles Pierce College 2012 — 2015
Finance, General
Verizon Wireless 2005 - Present
AT&T Mobility 2001 - 2005
Skills
Organizational..., Team Leadership, Public Speaking, Public Relations, Training & Development, Sales Management, Sales Support, Direct Sales, Project Planning, Project Implementation, Team Building, Team Management, Teamwork, Team Spirit, Team Motivator, Innovative Problem..., Collaborative Problem..., Project Execution, Marketing Communications, Product Marketing, Marketing Strategy, Coaching, Sales Coach, Presentation Coaching, Organizational..., Sales Operations, Sales
Education
Louisiana State University
AT&T May 2014 - Present
AT&T Mobility November 2009 - May 2014
Verizon Wireless September 2007 - November 2009
Lowe's Home Improvement November 2003 - August 2007
The Home Depot 2002 - 2003
Skills
Sales, Direct Sales, Customer Satisfaction, Customer Experience, Customer Service, Customer Retention, Sales Process, Small Business, Selling, Highly detail oriented, Account Management, Sales Presentations, Public Speaking, Digital Photography, Self-starter, Mobile Devices, Sales Operations, Telecommunications, Solution Selling, Wireless, Organized Multi-tasker, Sales Management, Call Centers, Managed Services, Team Leadership, B2B, Home Improvement, Dependable Team Player
Education
Lorain County Community College 1998 — 2000
Associate of Arts (A.A.), Psychology / Social Work
Ohio University 1996 — 1997
AT&T Mobility July 2011 - Present
StreetChoir Enterprises LLC 2007 - Present
Nokia 2003 - 2007
Nokia 1999 - 2003
Nokia March 1997 - 1999
Skills
Product Management, Product Marketing, Process Improvement, New Business Development, Go to Market Planning, Product Launch, Content Management, Cross-functional Team..., User Experience, Go-to-market Strategy, Strategic Alliances, Mobile Devices, Sales Plan, Mobile Applications, Telecommunications, Wireless, Mobile Technology, Product Development, Strategic Partnerships, Strategy, Business Development, Mobile Marketing, SaaS, Marketing, Mobile Internet, Program Management, Management, Market Research, Leadership, Selling, Sales, Mobile Communications, Start-ups, E-commerce, Contract Negotiation, Competitive Analysis, Entrepreneurship, Forecasting, Pricing, Segmentation, Online Marketing, Digital Marketing, Marketing Strategy, Product Lifecycle..., Market Analysis, Multi-channel Marketing, Vendor Management
Education
The University of Texas at Dallas 2009 — 2010
MS, Neuroscience
North Carolina State University
BS, Electrical Engineering
Louisiana State University
BS, Psychology
AT&T June 2014 - Present
AT&T Mobility April 2012 - May 2014
AT&T Mobility October 2010 - March 2012
AT&T January 2007 - October 2010
AT&T April 2006 - January 2007
AT&T January 2005 - April 2006
AT&T April 2000 - December 2005
AT&T October 1997 - April 2000
AT&T October 1995 - October 1997
Skills
Six Sigma, Contract Negotiation, Fiber Optics, Wireless, Team Building, VoIP, Cross-functional Team..., Process Improvement, Program Management, Telecommunications, Troubleshooting, GSM, DSL, Operations Management, Quality Assurance, Engineering, Management, PMP, Vendor Management, UMTS, Broadband, Integration, 4G, Project Planning, LTE, Team Leadership, Project Management, Cellular Communications, Optical Fiber, Call Centers, Computer Network..., Supervision and training, Policy/program..., Quality control..., Detail-oriented,..., Committed to superior...
Education
Loyola University Chicago
BA
Harman/Becker Automotive Systems May 2015 - Present
Panasonic Automotive Systems October 2013 - April 2015
AT&T Mobility April 2013 - September 2013
Flextronics March 2012 - March 2013
Louisiana State University January 2010 - December 2011
Bharti Airtel Services Limited August 2007 - August 2008
Skills
C, C++, Matlab, Quartus, VxWorks, Microcontrollers, Layout, NMS, Alcatel, Tellabs, AFM, Raman, SEM, Semiconductors, Nanomaterials, Nanoparticles, Nanotechnology, Characterization, RF Engineering, Calibration, Power Amplifier Tuning, Labview, Electronics, Telecommunications, Debugging, Spectrum Analyzer
Education
Louisiana State University 2009 — 2011
Master of Science, Electrical Engineering
Kammavari Sangham Institute of Technology 2003 — 2007
Bachelor of Science, Telecommunication Engineering
AT&T Mobility July 2011 - Present
Hallind Properties, LLC February 2006 - Present
Verizon December 1999 - June 2011
Education
Louisiana State University 1996 — 1999
Bachelors, Electrical Engineering
Xavier University of Louisiana 1992 — 1996
Bachelors, Physics
Stevens Institute of Technology 2008 — 2015
Master’s Degree, Telecommunications Management
AT&T Mobility May 2011 - Present
Citi November 2005 - May 2011
US Army Corps of Engineers August 1996 - May 2004
Skills
Resource Allocation, Resource Management, Capacity Planning, Capacity Utilization, Portfolio Management, Portfolio Optimization, Capacity Management, Project Management, PMO, Cross-functional Team..., Business Process..., ERP, Vendor Management, Process Improvement, Business Process, Business Analysis, Management, Project Planning, Program Management, Mobile Devices, Strategy, SDLC
Education
Louisiana Tech University 1994 — 1996
Bachelor of Science (B.S.), Industrial Engineering
University of Puerto Rico-Mayaguez 1991 — 1994
Liceo Ponceño 1979 — 1991
Signal Communications November 2011 - December 2012
AT&T Mobility November 2004 - September 2009
Skills
Customer Service..., Medical Assisting, Customer Service..., Computer Aided Dispatch, Appointment Scheduling, Public Speaking, Multi-line Phone
Education
University of Phoenix 2002 — 2004
Associate's degree, Business Administration and Management, General
REMINGTON COLLEGE 2002 — 2003
MEDICAL ASSISTANT, MEDICAL ASSISTANT
Louisiana Technical College-T H Harris Campus 1998 — 1999
APPLICATIONS OF BUSINESS COMPUTERS, APPLICATIONS OF BUISNESS COMPUTERS
OPELOUSAS HIGH SCHOOL 1989 — 1994
REGULAR, REGULAR
DermOne Dermatology Centers January 2013 - Present
Takeda Pharmaceuticals December 2006 - January 2012
AT&T Mobility January 1992 - December 2005
Skills
Pharmaceutical Sales, Sales Operations, Account Management, Sales Presentations, Sales Management, Cardiology, Pharmaceutical Industry, Cold Calling, Territory Management, Managed Care, Training, Product Marketing, Selling Skills, Strategic Planning, Direct Sales, Sales, Team Building, Building Relationships, Sales Process, Coaching, Product Launch, Retail
Education
Loyola College in Maryland 1987 — 1991
BA, Communications
BluePrint Automation 2011 - 2012
AT&T Mobility January 2010 - December 2011
Skills
PowerPoint, Business, Customer Service, Microsoft Excel, Electronics, Purchasing, Buyers, Job Scheduling
Education
Longwood University 2007 — 2008
Bachelor of Science (BS), Business Administration
Staples, Inc. October 2013 - Present
Staples Advantage February 2013 - October 2013
Staples Advantage October 2007 - February 2013
AT&T Mobility October 2003 - October 2007
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Publisher, PeopleSoft, Internet Explorer, Outlook, eGain, AS400 system, clarify cm, IEX Total View, Etalk, Envision, Avaya, Kronos, Strategic Planning, Performance Management, Written Communication, Presentation Development, Training, Recruiting, Telephone Skills, Sales, Call Centers, Leadership, Customer Satisfaction, Process Improvement, Customer Retention, Customer Service, Cross-functional Team..., Coaching, Project Management, Budgets
Education
Southeastern Louisiana University
Master of Business Administration (MBA), Business Administration and Management, General
Louisiana State University
Bachelor of Arts (B.A.), English
AT&T Mobility March 2011 - Present
AT&T Mobility October 2009 - March 2011
AT&T Mobility March 2004 - October 2009
Skills
Telecommunications, Sales Management, Team Building, Team Leadership, Sales, Mobile Devices, Leadership Development..., Training, Product Managment, Direct Sales, Account Management, Customer Satisfaction, Customer Retention, Training Delivery, Instructor-led Training, Solution Selling, Sales Operations, Sales Process, Sales Rep Training, Sales Leadership..., Cross-functional Team..., Troubleshooting, Remote Troubleshooting, Customer Experience, Customer Engagement, Customer Support, Sales Presentations, Retail, Management, Employee Training, Building Relationships, Coaching, Store Management, Merchandising, Recruiting, 4G, Quotas, Wireless, Retail Sales, Managed Services, Mobile Technology, VoIP, P, M2M, Performance Management, Inventory Management, Marketing, Broadband, Leadership Development, Onboarding
Education
Louisiana State University 1993 — 1996
Marketing
The Pampered Chef November 2013 - January 2015
RedVision Systems March 2010 - June 2014
AT&T Mobility February 1993 - October 2009
Skills
Training, Human Resources, Project Management, Strategic Planning, Talent Acquisition, Vendor Management, Recruiting, Process Improvement, Customer Service, Microsoft Office, Employee Relations, Team Building, Coaching, Account Management, Sales Process, Sales, Management, Budgets, Sales Management, Real Estate, Leadership, Customer Satisfaction, Operations Management, CRM
Education
Lynn University 1998 — 2000
Bachelor, Business & Pyschology
C&P Autos, Inc. February 2013 - Present
AT&T, Inc. May 2011 - July 2013
AT&T Mobility January 2011 - May 2011
AT&T June 2003 - January 2011
Skills
Mobile Devices, Sales Operations, Wireless, Sales, VoIP, Telecommunications, Direct Sales, Troubleshooting, Customer Service, Retail, Account Management, Customer Retention, Solution Selling, Sales Management, B2B, Customer Satisfaction, New Business Development, Automobile, Automotive, used car sales, used car appraisal, automobile sales, Training, Managed Services, Customer Experience, Product Management, Business Development, Sales Presentations, CRM, SaaS, Strategic Partnerships, Networking, Time Management, Team Building, Team Leadership, Vendor Management, Lead Generation, Cloud Computing, Mobile Technology, Cellular Communications, Competitive Analysis, Strategy, Marketing, Marketing Strategy, Business Planning, M2M, Product Development, Inventory Management, Business Strategy, Profit
Education
Louisiana Tech University 1996 — 2000
College of Business, Computer Information Systems
AT&T Mobility April 2012 - Present
AT&T Mobility August 2007 - April 2012
Education
Louisiana Tech University 2004 — 2005
Computer Science
AT&T October 2010 - Present
AT&T Mobility May 2006 - October 2010
AT&T Mobility February 1996 - May 2006
Levolor Home Fashions February 1985 - October 1995
Skills
Contact Centers, Project Management, Management, Performance Management, Vendor Management, Team Leadership, Wireless, Customer Service, Outsourcing, Strategic Partnerships, Employee Engagement, Telecommunications, Customer Satisfaction, Customer Retention, Customer Experience, Cross-functional Team..., Service Delivery
Education
Longwood College
Kinnser Software July 2015 - Present
Dell April 2006 - February 2014
Direct Impact/ Sony Account March 2005 - March 2006
AT&T Mobility March 2000 - March 2005
Skills
Salesforce.com, Direct Sales, Account Management, Dell Computers, Storage Solutions, Compellent, Cloud Computing, Selling, Storage Area Networks, Sales, Business Development, Storage, Partner Management, Sales Process, Enterprise Software, Channel Partners
Education
Louisiana State University and Agricultural and Mechanical College
Bachelor of Arts (B.A.), General Studies
Cox Communications October 2009 - June 2014
AT&T Mobility July 2007 - June 2009
Best Buy August 2006 - May 2007
Skills
Communicaitons, Sales, Retention Strategies, Customer-focused, Customer-facing, Wireless, Computer-savvy, Technology
Education
Louisiana State University 2003 — 2006
AT&T Mobility February 2014 - Present
AT&T Mobility March 2013 - February 2014
AT&T Mobility September 2007 - March 2013
AT&T Mobility 2006 - 2007
Starbucks 2003 - 2006
AmeriCorps September 2002 - September 2003
Skills
Customer Service, Customer Satisfaction, Account Management, Telecommunications, Customer Retention, Direct Sales, Salesforce.com, Sales, Microsoft Excel, Sales Process, Wireless, Microsoft Office, Outlook, Social Networking, Leadership, Vendor Management, Marketing, Sales Presentations, Coaching, Sales Operations, Sales Management, Customer Experience, Cold Calling
Education
Murray State University 1999 — 2001
Bachelor of Science Degree, Organizational Communication and Theatre
Louisburg College 1996 — 1998
Associate of Arts and Sciences (A.A.S.), Liberal Arts and Sciences/Liberal Studies
AT&T Mobility 2012 - Present
Nick West Design 2009 - 2012
Strange Brew, LLC 2007 - 2010
MVP Baseball and Softball Academy 2005 - 2007
Sportspectrum May 2000 - June 2005
Skills
Sales, Sales Operations, Customer Satisfaction, Retail Sales, Retail
Education
Louisiana State University in Shreveport
Bachelor of General Studies
Royal Canin USA March 2013 - Present
Dugas Pest Control May 2010 - March 2013
Xfone USA September 2009 - May 2010
Eatel SunshinePages June 2007 - September 2009
AT&T Mobility April 2004 - June 2007
Education
Louisiana State University and Agricultural and Mechanical College
Massage Envy Spa- Wayne September 2015 - Present
Infiniti of West Chester May 2015 - Present
Borough of South Coatesville January 2010 - Present
Western Chester County Council of Governments November 2012 - August 2015
Innovations Home Care Services October 2014 - February 2015
AT&T Mobility July 2004 - August 2013
Skills
Strategic Planning, Team Building, Mobile Communications, Marketing, New Business Development, Sales, Analysis, Direct Sales, Customer Service, Leadership, Management, Coaching, Customer Retention, Nonprofits, Selling, Business Development, Small Business, Public Speaking, Budgets, Event Management, Training, Leadership Development, Event Planning, Fundraising, Social Networking, Community Outreach
Education
Louisiana State University
Business Administration and Management, General
Liberty Mutual Insurance 2010 - Present
Liberty Mutual Insurance 2008 - 2010
Liberty Mutual Insurance 2007 - 2008
Liberty Mutual Insurance 2006 - 2007
Liberty Mutual Insurance 2006 - 2006
PHH Arval 2004 - 2006
Progressive Insurance 2002 - 2004
Full Sail University 2002 - 2002
AT&T Mobility 1999 - 2001
Hops Restaurant Bar & Brewery 1998 - 2001
Skills
Customer Service, Management, Auto Claims, Property Claims, Claim
Education
Loyola University Maryland 1991 — 1995
Bachelor's Degree, Political Science/Minor in Business Administration
LinkedIn February 2011 - Present
Rearden Commerce July 2009 - February 2011
PG&E September 2008 - April 2009
Lenovo September 2006 - February 2008
Accenture March 2006 - September 2006
AT&T Mobility March 2002 - March 2006
CNA Insurance February 2001 - February 2002
3Com September 1997 - January 2001
Mo's Computech September 1998 - January 2000
Allstate Insurance March 1997 - September 1997
Skills
IT Management, Infrastructure, Customer Service, Oracle RAC, Data Guard, RMAN, High Availability, Performance Tuning, Solaris, Data Modeling, Disaster Recovery, Red Hat Linux, Oracle E-Business Suite, Shell Scripting, Oracle HR, SQL Tuning, Database Administration, Unix, PL/SQL, Oracle SQL
Education
Loyola University of Chicago 1995 — 1997
Master's degree, Computer Science
AG Seminar
AG Seminar
GG traing session
Investment seminar
Investment seminar
Oracle GG training class
Oracle GG training class
Oracle open world
AT&T Mobility June 2010 - Present
Education
Louisiana State University 2008 — 2010
Louisiana Tech University 2007 — 2010
AT&T Mobility September 2011 - Present
AT&T February 2009 - September 2011
ACCENT Marketing February 2007 - February 2009
Skills
Wireless, Mobile Devices, Telecommunications, Wireless Networking, Call Centers, Troubleshooting, Customer Experience, Networking, Customer Satisfaction, Routers, Solution Selling, Unified Communications
Education
Bossier Parish Community College 2010 — 2012
BS, Cyber Security
LSU Shreveport 1999 — 2001
NA, Computer Science
RadioShack May 2013 - Present
Primerica April 2010 - Present
reNew Energy Solotions November 2008 - Present
The Right Prep June 2009 - March 2010
AT&T Mobility April 2008 - May 2009
Primerica Financial Services July 2004 - March 2008
Verizon Wireless April 2002 - June 2004
Skills
Public Speaking, Team Building, Sales, Tutoring, Strategic Planning, Customer Service, Leadership, Sales Management, Event Planning, Contract Negotiation, Budgets, Leadership Development, Marketing, Training, Public Relations, Small Business
Education
University of New Orleans 2004 — 2009
Business, Marketing
Louisiana State University and Agricultural and Mechanical College 1998 — 2003
Management Information Systems
AT&T July 2014 - Present
AT&T Mobility September 2011 - July 2014
FICO July 2009 - September 2011
San Diego County Office of Education August 2005 - July 2009
SDCUE 2007 - 2008
Skills
Training, Learning Management, Knowledge Management, Captivate, Camtasia, Needs Analysis, Instructional Technology, Technical Writing, Curriculum Design, Distance Learning, Blended Learning, ADDIE, Lectora, Technical Training, SCORM, Training Delivery, Adult Education, Staff Development, SnagIt, Instructional Design, Learning Management..., Mobile Learning, E-Learning, Instructor-led Training, Educational Technology, Hands-on Training, Adult Learning Theory, Dreamweaver, Articulate Suite, Leadership Development, Articulate Studio, Curriculum Development, Performance Improvement, Job Aids, Classroom, Technology Integration, Web 2.0, Multimedia, Employee Training, Content Management, Flash, Workshop Facilitation, Storyboarding, Presenter, Moodle, Teacher Training, Performance Consulting, Information Architecture
Education
San Diego State University-California State University 2004 — 2006
MA, Educational/Instructional Technology
Louisiana State University 1995 — 2000
Communications, Public Relations/Image Management
AT&T Mobility February 2013 - Present
GOA Networks June 2011 - Present
Evisive Inc June 2011 - February 2013
Radiance Technologies September 2010 - June 2011
Louisiana Tech Center for Applied Physics Studies May 2009 - May 2011
Micro Systems Enterprises / NWN IT October 2006 - August 2007
Better Optics, LLC May 2007 - July 2007
Skills
Diptrace, Eagle, Solidworks, Microsoft Office, ARM, C++, Data Aquisition Systems, Non-Destructive Testing, TCP/IP, USB, PCB design, Embedded Systems, Analog, Microcontrollers, GSM, UMTS, HSPA, LTE, RF Engineering, Spread Spectrum, Distributed Antenna..., Oracle SQL, OSHA General Safety..., Adobe Creative Suite, Web Development, CentOS, cPanel/WHM, PHP, Java, C#, MySQL, LT SPICE, HDPE, ISO 9001, Personal Branding, RTOS, Linux, Data Acquisition, Android, PLL, Signal Processing, bluetooth, WiFi, RF Interference..., OptPCS, MapInfo Professional, Citrix, VPS Solutions, Pspice, Networking
Education
Louisiana Tech University 2007 — 2011
Bachelor of Science, Electrical Engineering, 3.53/4.0
Ponchatoula High School 2004 — 2007
Okinus, Inc. January 2015 - Present
P2P Cash January 2014 - Present
AT&T Mobility February 2010 - July 2013
Golbal Connection Inc. of America February 2005 - April 2009
BellSouth Telecommunications, Inc. July 1970 - December 2004
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Teaching, Public Speaking, Strategic Planning, Negotiation, Microsoft Office, Project Management, Operations Management, Customer Satisfaction, Call Centers, Management, Computer Network..., LTE, GSM, Telecommunications, Wireless, Sales, VoIP, Account Management, Vendor Management
Education
Louisiana State University 1986 — 1986
Marketing/Marketing Management, General
L W Higgins High School 1967 — 1970
High School Diploma, General Studies
AT&T Mobility April 2013 - Present
AT&T Mobility January 2011 - March 2013
KSB Inc July 2001 - May 2010
Streamline Design & Development May 2000 - July 2001
Skills
Scheduling, Microsoft Office, Customer Relations, Excel, PowerPoint, Project Management, Wireless, Project Finance, Capital Budgeting, Oracle Applications, Syteline ERP, Visual Basic, Financial Reporting, Financial Analysis, Project Control, Project Planning, Project Coordination, Capital Projects, Account Management, Access, Budgets, Business Analysis, Contract Management, Contract Negotiation, Cross-functional Team..., Customer Service, Forecasting, Leadership, MS Project, Management, Microsoft Excel, Process Improvement, Process Scheduler, Program Management, Purchasing, SharePoint, Team Leadership, Time Management, Vendor Management, Telecommunications, Visio, Analysis, Cellular Communications, Integration
Education
Longwood University 1998 — 2000
BSBA, Computer Information Management Systems, 3.34
Richard Bland College 1996 — 1998
Associates, Business Administration
Dream Day Foundation November 2013 - Present
Dream Day Foundation November 2013 - Present
Baton Rouge Parents Magazine July 2007 - Present
AT&T Mobility September 2010 - June 2015
North Gate Tavern July 2006 - December 2009
Skills
Nonprofits, Marketing, Fundraising, Social Media, Event Planning, Grant Writing, Strategic Planning, Social Media Marketing, Event Management, Editing, Blogging, Public Speaking, Copywriting, Mobile Technology, Volunteer Management, Leadership, Public Relations, Press Releases, Mobile Communications, Community Outreach, Copy Editing, GiftWorks, Newsletters, Research, MailChimp, Email Marketing, WordPress, Squarespace, Project Management, Customer Service, Advertising, Team Building, Microsoft Office, Customer Experience, Training, Microsoft Excel, Inventory Management, Microsoft Word, Outlook, AP Style, Merchandising, Facebook, Wireless, Coaching, Journalism, Cellular Communications, Smartphones, Sales
Education
UCLA Empowered Career Program 2012 — 2014
Certificate, Nonprofit Management
Louisiana State University 2002 — 2006
Bachelor of Arts and Sciences, English, 3.65
Master Life Coach April 2014 - Present
Nerium International April 2013 - Present
Lab Support, a division of On Assignment February 2013 - June 2013
AT&T Mobility April 2012 - October 2012
Various Companies September 2010 - September 2012
Kaiser Permanente Regional Laboratories July 2006 - March 2011
Skills
Time Management, Sales, Marketing, Customer Service, Management, Healthcare, Team Leadership, Coaching, Microsoft Excel, Start-ups, Networking, Laboratory, Microsoft Word, Human Resources, Interviewing Skills, Online Marketing, Sourcing, Research, Cpr Certified, Microsoft Office, Languages, Screening Resumes, Communication, PowerPoint, Data Entry, Access, Statistical Data..., Leadership, Recruiting, Social Networking, Strategic Sourcing, Social Media Marketing, Public Speaking, Sales Presentations, Talent Acquisition, Talent Developer, Global Talent..., Cross-functional Team..., Salesforce.com, Face to Face Sales, Facebook Marketing, Online Research
Education
University of California Los Angeles (UCLA) 2008 — 2010
B.A, Psychology/pre-med
Los Angeles Pierce College 2006 — 2008
GED, Associates, Scinece/Psychology
Lamar Advertising February 2013 - Present
Electronic Arts June 2012 - February 2013
AT&T Mobility November 2011 - June 2012
Piccadilly Restaurants, LLC November 2010 - September 2011
Benny's Car Wash & Oil Change May 2009 - November 2010
Skills
Microsoft Office, Computer Hardware, Software, Microsoft Exchange, Linux, Firewalls, Routers, Help Desk Support, Network Administration, Active Directory, Blackberry, Rack-mount Server..., Windows & Mac operating..., Software Development..., System Administration, Mobile Communications, Team Leadership, Windows Mobile, iPhone, Tablets, Scala, Digital Displays, Webcam Moderation, Xbox 360, Operating System Imaging, PS3, Nintendo, Perforce, Software Quality..., Technical Documentation, Computer peripherals, Hardware, Networking, Troubleshooting, Technical Support, OS X, Software Installation, Windows
Education
Baton Rouge Community College
Associate, Computer Science, 3.3
Louisiana State University
Bachelor of Engineering (BEng), Computer Science
Landmark Telecom Consulting Inc August 2009 - Present
Applause 2011 - 2014
Applause 2011 - 2014
District 50 Toastmasters July 2011 - June 2013
Toastmasters Club 2011 - June 2013
Toastmasters District 50 2010 - June 2011
SCI Group 2010 - 2010
AT&T Mobility February 2008 - August 2009
AT&T July 2005 - July 2007
Alliance Solutions 2003 - 2004
Skills
Quality Assurance, Testing, Project Management, SDLC, Mobile Devices, Software Development, Team Leadership, Agile Methodologies, Project Planning, Management, Databases, Oracle, Training, Leadership, Telecommunications, Quality Center, Visio, System Testing, Business Analysis, Requirements Analysis, Software Documentation, Integration, Test Cases, HP Quality Center
Education
DePaul University 1990 — 1992
MS Computer Sciences, Telecommunications Systems
Loyola University Chicago
BS, Computer Sciences, Chemistry, Biology
AT&T Mobility April 2013 - Present
AT&T Mobility July 2010 - April 2013
AT&T Mobility January 2009 - July 2010
AT&T June 2006 - January 2009
Bellsouth June 2004 - June 2006
Bellsouth Internet Services January 2002 - June 2004
Bellsouth.Net February 1998 - January 2002
Bellsouth.Net November 1996 - February 1998
US Army March 1990 - January 1997
US Army June 1976 - March 1990
Skills
Wireless, Switches, VPN, Routers, Networking, Wireless Networking, LTE, Computer Security, Core Network, Telecommunications, VoIP, Network Design, MPLS, Cisco Technologies, IP, Network Engineering, Vendor Management, Data Center, WAN, Computer Network...
Education
University of Maryland University College 1991 — 2004
BS, Management
Los Angeles City College 1979 — 1982
AS, Electronics Systems Technology
AT&T Mobility July 2003 - Present
Al & Ed's AutoSound June 1998 - April 2001
Image Hair Salon January 1994 - June 1998
Skills
Sales, Account Management, Merchandising, Sales Operations, Leadership, Training, Sales Management, Customer Service, Time Management, Advertising, Inventory Control, System Administration, Customer Satisfaction, Vendor Management, Retail, Wireless, Customer Experience, Management, Data Analysis, Customer Retention, Inventory Management, Operations Management, Team Building
Education
Los Angeles Valley College 1992 — 1995
Business
St. John The Baptist Parish Schools July 2012 - May 2014
Recovery School District November 2011 - July 2012
KinderCare June 2011 - November 2011
KinderCare May 2010 - June 2011
Southern University New Orleans August 2009 - May 2011
Growing Minds Learning Academy August 2009 - May 2010
East St. John Elementary October 2008 - May 2009
Lake Pontchartrain Elementary October 2007 - May 2008
AT&T Mobility December 2003 - October 2007
Jumpstart June 2002 - December 2003
Skills
Supervisory Skills, Public Relations, Strategic Planning, Inventory Management, Teacher Training, Fundraising, Literacy, Tutoring, Special Education, Event Management, System Administration, Leadership Development, Microsoft Word, Elementary Education, Program Evaluation, Childcare, Program Management, Marketing Communications, Outlook, Program Development, Retail, PowerPoint, Sales, Public Speaking, Curriculum Design, Budgets, Community Outreach, Volunteer Management, Editing, Lesson Planning, Classroom, Social Networking, Child Development, Customer Service, Curriculum Development, Access, Educational Technology, Higher Education, Teaching, Educational Leadership, Team Building, Event Planning, Marketing, Non-profits, Training, Social Media, Student Affairs, Staff Development, Research, Teamwork
Education
University of Phoenix 2013 — 2015
Master's degree, Educational Leadership and Administration, General
Southern University at New Orleans 2009 — 2012
Post-Bach, Education Alt Cert
Louisiana State University 1998 — 2003
B.A., English
Broomly May 2015 - Present
Houston Furniture Rental & Sales November 2013 - Present
NRG Energy March 2014 - May 2015
Barbizon Modeling and Entertainment May 2012 - November 2013
Skechers January 2010 - May 2012
Build-A-Bear Workshop September 2008 - January 2010
AT&T Mobility August 2006 - September 2008
CVS Caremark Corporation December 2004 - August 2006
Skills
Corporate Training, Recruiting, Management, Sales, Sales Management, Modeling, Acting, Voice Acting, Education, Professional Mentoring, Retail, Forecasting, Merchandising, Employee Training, Coaching, Hiring, Cold Calling, Sourcing, Training, Leadership, Interviews, Marketing, Team Building, Employee Relations, Human Resources, Talent Acquisition, Account Management, Visual Merchandising, Inventory Management, Customer Service, Leadership Development, New Business Development
Education
LSU
Bachelor of Science (BS), Analytical Chemistry
LSU
Bachelor of Arts (B.A.), French Studies
AT&T Mobility July 2007 - November 2014
Mortgage Centers of the Ozarks February 2002 - May 2007
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Employee Development
Education
University of Missouri-Kansas City 1990 — 1992
Psychology
Longview Community College 1989 — 1990
Undeclared
CloudCover. Leader in Hybrid Maintenance Management August 2015 - Present
AT&T January 2014 - February 2015
AT&T Mobility October 2011 - January 2014
Verizon Wireless November 2010 - September 2011
Cox Business April 2007 - November 2010
Cox Communications March 2006 - April 2007
Skills
Account Management, Co-location, Direct Sales, Solution Selling, Telecommunications, Wireless, VoIP, Unified Communications, Cold Calling, Sales Process, Salesforce.com, Customer Retention, Managed Services, Strategic Partnerships, Management
Education
Los Medanos College
Associate of Arts (A.A.), Business Administration and Management, General
Southern Technologies of America September 2014 - Present
U-Haul International, Inc. March 2014 - September 2014
Premium Retail Services December 2013 - July 2014
hhgregg July 2013 - November 2013
Hampton Toyota June 2013 - July 2013
Best Buy November 2011 - June 2013
Cox Communications May 2010 - May 2011
AT&T Mobility August 2006 - May 2010
The Home Depot 2004 - 2006
Blockbuster September 2001 - November 2003
Skills
Sales, Sales Management, Automotive, Customer Service, Sales Process, Negotiation, Customer Satisfaction, Retail, Time Management, Technical Support, Customer Retention, Training, Leadership, Microsoft Excel, Merchandising, Microsoft Word, Microsoft Office, Inventory Management
Education
University of Louisiana at Lafayette 2003 — 2004
Louisiana State University-Eunice 2001 — 2003
Eunice High School 1997 — 2001
Robert Half International August 2013 - Present
Powell Financial Group November 2011 - August 2013
AT&T Mobility May 2011 - February 2012
American Marketing & Publishing, Llc January 2010 - March 2011
Enterprise Rent-A-Car May 2008 - January 2010
Progress fo Iowa March 1998 - November 2008
Robert Half International May 2007 - May 2008
Panera Bread 2002 - 2004
State of Iowa January 2003 - April 2003
Skills
Event Planning, Public Relations, Recruiting, B2B, Sales, Program Management, Advertising, Customer Service, Public Speaking
Education
Loras College 2004 — 2008
Bachelor of Arts, Public Relations
AT&T Mobility 2003 - Present
Skills
Wireless, Call Center, Mobile Devices
Education
Lycoming College
Lycoming College
Bachelor of Arts (B.A.), Sociology / Secondary Education
Verizon Wireless January 2015 - Present
Verizon Networkfleet May 2014 - January 2015
Verizon Wireless August 2011 - May 2014
Kleanest Cut Lawn & Landscape March 2008 - August 2011
AT&T Mobility March 2007 - February 2009
Skills
Leadership, Sales, Customer-focused, Customer Satisfaction, Wireless, Customer Service, Retail, Small Business, Customer Retention, Direct Sales, Telecommunications, Customer Experience, Call Centers, Cold Calling, Sales Operations, Sales Process, Solution Selling, Account Management, Salesforce.com, Selling, Sales Management, B2B, Networking, Managed Services, Mobile Devices, Cellular Communications, Sales Presentations, CRM, Telephony, Building Relationships, Contract Negotiation, M2M, Inventory Management, Operations Management, Strategic Partnerships
Education
Raytown High School 1997 — 2001
Diploma, General Studies
Longview Community College
Business Administration and Management, General
Cerner Wellness February 2015 - Present
MT Designs July 2007 - Present
Totten's Photography July 2007 - Present
AT&T Mobility November 2008 - February 2015
Fox News Charlotte December 2007 - April 2010
Skills
Direct Sales, Wedding Photography, Sales Process, Sales, Telecommunications, Photography, Advertising, Sales Operations, Account Management, Customer Retention, Portraits, Logo Design, Photoshop, Mobile Devices, Customer Experience, Editing, Graphics, Management
Education
Lyndon State College 2001 — 2007
BS/BA, News Photography / Graphic Design
AT&T Mobility April 2013 - Present
Monroe City Schools August 2012 - May 2013
Carroll High School May 2011 - May 2013
Chase Home Finance June 2009 - June 2011
Skills
Customer Service, Sales, Call Centers, Customer Satisfaction, Leadership, Microsoft Excel, Microsoft Office, PowerPoint, Public Speaking, Sales Operations, Strategic Planning, Team Building, Training, Time Management
Education
Louisiana Tech University
Bachelor of Science (B.S.), Marketing
Sprint August 2011 - May 2014
JPMorgan Chase November 2010 - August 2011
Sprint June 2010 - August 2010
AT&T Mobility May 2006 - December 2009
T-Mobile April 2003 - October 2005
Skills
Sales, Social Media, Call Center, Customer Service, Leadership, Sales Management, Account Management, Team Building, Team Leadership, Management, Coaching, Marketing, Customer Satisfaction, Social Media Marketing, Sales Operations, Public Relations, Outlook, Public Speaking, Direct Sales, Advertising, Social Networking, Customer Retention, Call Centers, Training, Event Management, Fundraising, Retail, Marketing Communications, Wireless, Strategic Planning, Online Marketing, Leadership Development, Online Advertising, Creative Writing, Blogging, Writing, Microsoft Word, Editing
Education
Los Angeles City College 2014 — 2016
Cinema, Film/Cinema/Video Studies
University of South Carolina-Columbia 1996 — 1998
Journalism
Verizon Wireless April 2014 - Present
MarketStar August 2013 - Present
Multiband Corporation July 2012 - August 2013
AT&T 2010 - 2012
AT&T Mobility 2007 - 2010
Skills
Strategic Partnerships, Sales Management, Customer Service, Retail, Information Technology, Human Resources, Competitive Analysis, Project Management, Project Planning, Microsoft Office, Team Leadership, Cross-functional Team..., Organizational..., Social Media, Marketing, Leadership, Management, Customer Experience, Budgets, Sales, Research, Customer Satisfaction, Team Building
Education
University of Phoenix 2014 — 2016
Bachelor of Business Administration (BBA), Business Administration and Management, General
Louisiana Tech University 2005 — 2006
Mathematics
AT&T Mobility June 2003 - Present
Skills
Technical Support, Customer Support, Wireless, Team Leadership, Account Management, Sales, Cellular Communications, Sales Operations, Telephone Skills, Process Improvement, Contact Centers, Telephony, Training, Outlook, Mobile Devices, Computer Network..., GSM, Microsoft Office, Wireless Networking
Education
Louisiana State University 1998 — 2003
Bachelor of Science (B.S.), Political Science and Government
Department of Children and Family Services of Los Angeles County September 2014 - Present
Union Bank May 2010 - Present
Macy's November 2008 - January 2009
AT&T Mobility September 2006 - January 2009
Skills
Customer Service..., Communication Skills, Microsoft Excel, Microsoft Office, Microsoft Word, Internet, Answering Phones, Phone Skills
Education
Los Angeles Southwest College 2006 — 2006
Accounting and Business/Management
Lynwood High school 2001 — 2005
high school diploma
AT&T Mobility April 2001 - Present
AT&T Local Services June 1996 - April 2001
Skills
Telecommunications, Wireless, VoIP, IP, Troubleshooting, GSM, Networking, Mobile Devices, Network Design, LTE, Photoshop, Video Editing, Video Production, Screenwriting, Green Screen, Motion Graphics, After Effects, Digital Photography
Education
Los Angeles City College
none, Cinematography and Film/Video Production
Los Angeles Southwest College
Liberal Arts, Television Broadcasting
AT&T Mobility May 2013 - Present
Loyola Law School Center for Conflict Resolution January 2011 - April 2013
Warner Music Group June 2011 - August 2011
GERAGOS & GERAGOS, APC May 2010 - August 2010
Skills
Legal Research, Legal Writing, Criminal Law, Courts, Lexis, Westlaw, Microsoft Excel, Program Management, Licensing, Mediation
Education
Loyola Law School, Loyola Marymount University 2009 — 2012
Doctor of Law (J.D.)
University of California, Los Angeles 2006 — 2008
Bachelor of Arts (B.A.), Sociology
Solano Community College 2004 — 2006
Associate of Arts (A.A.), Political Science and Government
AT&T August 2009 - Present
AT&T Mobility February 2008 - July 2009
AT&T Mobility July 2006 - February 2008
Tiger Weekly January 2006 - July 2006
Skills
Sales Management, Siebel, Business Objects, Microsoft Office, Data Management, Strategic Account, Selling, Marketing, Retail, Process Scheduler, Solution Selling, Direct Sales, Long Distance, Cold Calling, Wireless
Education
Southeastern Louisiana University 2007 — 2008
Masters, Business Administration
Louisiana State University 2002 — 2005
Marketing
AT&T July 2015 - Present
AT&T Mobility August 2004 - July 2015
Walmart February 2000 - August 2004
Skills
Customer Retention, Sales Operations, Direct Sales, Customer Satisfaction, Wireless, Sales Management, Customer Experience, Cold Calling, Solution Selling, Account Management, Sales Process, Sales, Telecommunications, Sales Presentations, Quotas, Customer Service, Mobile Devices
Education
Louisiana State University 2000 — 2004
Bachelor's degree, Biology/Biological Sciences, General
South Lafourche High School 1997 — 2000
AT&T Mobility March 2012 - Present
AT&T January 2008 - April 2012
AT&T Mobility January 2001 - January 2008
Safe Zone Technologies January 1998 - January 2000
Skills
Certified Scrum Master..., Telecommunications, Wireless, Vignette, Business Analysis, Scrum, Agile Project Management, Cross-functional..., Launch Of New Products, Innovative Problem..., Mobile Data Services, Customer Experience, Customer Service, Program Management, Mobile Devices, Call Centers, Product Launch, Project Management, Management, Training, Leadership, Analysis, Customer Satisfaction, Cross-functional Team..., Vendor Management, Cloud Computing, Team Leadership, Product Management, Integration, Databases, Mobile Technology, Software Project...
Education
Lubbock Christian University 2009 — 2013
Master's degree, Organizational Leadership
Lubbock Christian University 2004 — 2007
Organizational Management, Business
AT&T Mobility January 2013 - Present
AT&T Mobility July 2012 - January 2013
University of Richmond October 2009 - September 2012
Skills
Microsoft Office, Microsoft Excel, Data Analysis, Spanish, Research, Leadership, Social Media, Editing, Qualitative Research, Public Speaking, Community Outreach, Event Management, Event Planning, Fundraising, Nonprofits, PowerPoint
Education
University of Richmond 2009 — 2012
Bachelor of Arts (BA), International Studies
Loyola University New Orleans 2008 — 2009
AT&T Mobility May 2010 - Present
Skills
Telecommunications, VoIP, Mobile Devices, Sales, Direct Sales, Customer Satisfaction, Account Management, Vendor Management, Team Leadership, Public Relations, Journalism
Education
Longwood University 2000 — 2008
Bachelor of Arts (B.A.), Communications
T-Mobile May 2009 - March 2010
AT&T Mobility May 2008 - May 2009
Keller Williams Realty April 2007 - April 2008
Health South September 2007 - December 2007
Federal Emergency Management Agency August 2005 - April 2006
Education
Louisiana Tech University 2004 — 2009
Accounting, Finance
AT&T Mobility February 2007 - Present
Cendant 2004 - 2006
Advantage Personnel, Inc. 1996 - 2004
Education
Louisiana State University 2007 — 2008
Human Resources, Bachelor of Science in Business Administration - Human Resources
Macy's June 2010 - February 2012
Macy’s Inc January 2010 - January 2012
AT&T November 2007 - May 2010
AT&T Mobility March 2007 - May 2010
AT&T –Baton Rouge, La January 2007 - January 2010
Skills
customer service, microsoft Excel, Microsoft Word, Microsoft Outlook, typing 70 wpm, telecommunications, call center, cashiering, Internet Troubleshooting, Wireless Networking, phone Skills, multitasking skill, Sales, Critical Thinking, Problem Solving
Education
Los Angeles Southwest College 2011 — 2013
Abc Adult School
Los Angeles Southwest College
Associates of Arts, Business Management
Ace Exhibits December 2011 - Present
Moulton Logistics Management July 2008 - January 2011
AT&T Mobility November 2007 - June 2008
Super Clean Products May 2006 - November 2007
Skills
Analysis, Budgets, Business Development, Business Analysis, CRM, Cross-functional Team..., Forecasting, Management, Sales, Strategic Planning, Account Management, E-commerce, Recruiting, Project Management, Team Building, Customer Retention, Strategy, Customer Service, Marketing, Program Management, Marketing Strategy, Leadership, Team Leadership, New Business Development, Sales Management
Education
Los Angeles Pierce College 2000 — 2002
Business Administration
AAA Educational Institute
Six Sigma - Green Belt, Risk Management
AAA Educational Institute
PMP Certification, Project Management
AT&T January 2014 - Present
AT&T May 2013 - December 2013
AT&T Mobility September 2010 - April 2013
Mobile Monitoring Service November 2007 - September 2010
Skills
Account Management, Sales Management, Cold Calling, Customer Retention, Telecommunications, Wireless, Strategic Planning, Managed Services, Team Leadership, Customer Experience, VoIP, Networking, Direct Sales, Solution Selling, Cellular Communications, M2M, Mobile Devices, Sales Presentations, Mobile Technology
Education
Louisiana State University 2003 — 2007
B.S., Finance
AT&T Mobility July 2007 - Present
AT&T Mobility August 2005 - June 2007
AT&T Mobility March 2004 - August 2005
AT&T Mobility September 2002 - July 2004
AT&T Mobility November 2000 - August 2002
PrimeCo (now NTELOS) March 1999 - October 2000
Inside Business Magazine December 1997 - February 1999
PrimeCo (now NTELOS) April 1997 - November 1997
Skills
Sales, Marketing, Mobile Devices, Sales Operations, Solution Selling, Direct Sales, Merchandising, Telecommunications, Customer Retention, Wireless, Account Management, Customer Experience, Sales Management, Leadership, Management, New Business Development
Education
Longwood University 1991 — 1995
Bachelor's Degree, BSBA concentration in marketing
AT&T Mobility September 2010 - Present
AT&T Mobility October 2003 - January 2011
Cartwright Realty 2007 - 2009
Cingular Wireless January 2001 - October 2003
Air2Web 2000 - 2002
USMC Reserve September 1995 - July 2001
SAIC September 1998 - July 2000
Skills
Technical Writing, Network Architecture, Project Management, System Architecture, Enterprise Architecture, Integration, Data Center, Analysis, Web Services, Solaris, ITIL, SDLC, Unix, Windows, Networking, Telecommunications, SOA, Enterprise Software, Network Design, Strategy, Switches, IT Operations, Operating Systems, Cloud Computing, Wireless, System Deployment, VoIP, IP, Vendor Management, Solution Architecture, Management, Program Management, Mobile Devices, Servers, Troubleshooting
Education
Louisiana State University 1996 — 1999
Incomplete, Physics/Astronomy
AT&T Mobility August 2012 - Present
CenturyLink April 2011 - July 2012
IBM July 2008 - March 2011
Toppan Photomasks, Inc. Acer Computers January 2008 - June 2008
Acer January 2008 - March 2008
Activision October 2007 - December 2007
Beckman Coulter October 2006 - September 2007
Powerwave Technologies March 2005 - September 2006
Eaton October 2004 - February 2005
Ingersoll Rand July 2004 - September 2004
Skills
Oracle E-Business Suite, Solution Architecture, Requirements Analysis, SDLC, Business Intelligence, Data Modeling, Data Analysis, Data Conversion, Oracle, Oracle Applications, ERP, SQL, Data Migration, PL/SQL, Order Management, Microsoft SQL Server, Order to Cash
Education
Louisiana Tech University 2001 — 2003
MS, Computer Science
Purchasing Power July 2014 - Present
Agile Resources, Inc. January 2009 - July 2014
AutoTrader.com January 2009 - July 2014
Matrix Resources June 2008 - December 2008
AT&T Mobility June 2008 - December 2008
PandKM Inc October 2006 - June 2008
Pyramid Consulting October 2006 - June 2008
Accenture Technology Solutions October 2006 - June 2008
AT&T October 2006 - June 2008
Northrop Grumman July 2006 - May 2007
Skills
Informatica, Oracle, SDLC, Sybase, Teradata, Data Warehousing, ETL, Data Modeling, Business Intelligence, Requirements Analysis, Enterprise Architecture, Integration, Unix, Business Analysis, PL/SQL, Business Objects, Data Integration, Visio, Requirements Gathering, SQL, Database Design, Systems Analysis
Education
Louisiana Tech University 1987 — 1992
BS, Management Information Systems
Ouachita Parish High School 1983 — 1987
AT&T November 2012 - Present
ATTWS 2003 - Present
AT&T Mobility 2000 - Present
AT & T November 1993 - Present
AT&T Wireless 2000 - 2005
ATT Wireless 1993 - 2000
McCaw Cellular 1993 - 1996
Skills
Wireless, Telecommunications, Cisco Technologies, Troubleshooting, MPLS, Network Engineering, Switches, Cloud Computing, IP, Mobile Devices, Networking, Network Architecture, Wireless Networking, Network Design, Integration, VoIP, Management, LTE, Team Building, Program Management, UMTS, Cross-functional Team..., Network Security, Data Center, GSM, Organizational..., Mentoring, Security, Vendor Management, Computer Network...
Education
Loyola Marymount University 1987 — 1991
BS
AT&T Mobility October 2013 - Present
AT&T October 2009 - September 2013
AT&T May 2008 - September 2009
Cingular Wireless May 2005 - 2006
SBC Technology Resources, Inc. August 1998 - May 2005
Skills
Wireless, UMTS, 3G, GSM, RF, LTE, HSDPA, Management, HSPA, Project Management, Networking
Education
Louisiana State University 1996 — 1998
MS, Electrical Engineering
Tsinghua University 1991 — 1996
BS, Electrical Engineering
Teradata June 2012 - Present
AT&T Mobility June 2001 - May 2012
Definion 6 November 1999 - June 2001
MCI WorldCom Telecommunications 1997 - 1999
Skills
Business Intelligence, Market Research, Retail, Segmentation, Analytics, Telecommunications, Wireless, Sales Operations, CRM, Database Marketing, Program Management, Management, Strategy, Selling, Customer Insight, Direct Marketing, Teradata, Big Data
Education
Louisiana State University 1995 — 1996
MA, Linguistics
Louisiana State University 1990 — 1994
BA, History
AT&T October 2011 - Present
AT&T Mobility August 2001 - October 2011
AT&T Wireless Services July 1999 - 2001
Skills
Wireless, Telecommunications, Network Engineering, Cross-functional Team..., Local Number Portability, LERG
Education
University of California, Santa Barbara 1990 — 1992
B.A., History
Loyola Marymount University 1987 — 1989
Business Administration
AT&T May 2014 - Present
AT&T January 2011 - May 2014
AT&T Mobility October 1999 - January 2011
AT&T 1995 - 1999
AT&T July 1993 - 1995
Lanier Worldwide April 1992 - July 1993
Skills
Telecommunications, Cellular Communications, Quotas, Sales Operations, Direct Sales, Solution Selling, Mobile Devices, LTE, Account Management, Sales Management, Customer Experience, Leadership, Team Management, Customer Retention, Sales Process, Managed Services, Sales, M2M, Call Centers
Education
Strayer University 2011 — 2015
Master of Business Administration (M.B.A.)
University of Louisiana at Monroe 1988 — 1991
Bachelor’s Degree
Louisiana Tech University 1984 — 1987
AT&T Mobility June 2013 - Present
AT&T December 2006 - June 2013
Cingular August 2003 - November 2006
Cingular July 2002 - July 2003
SunCom Wireless January 2001 - June 2002
Skills
Wireless, Telecommunications, Sales Operations, Customer Retention, Direct Sales, Sales Management, Account Management, Customer Satisfaction, Sales, Solution Selling, Customer Experience, Quotas, Mobile Devices, Call Centers, Sales Process, Product Management, Inventory Management, New Business Development, Customer Service, Cold Calling, Retail
Education
LSU 1997 — 2000
Bachelor's degree, Sociology
ArchBishop Blenk High School 1991 — 1995
AT&T December 2013 - Present
Self September 2013 - Present
AT&T October 2005 - Present
AT&T Mobility 2005 - 2009
American Indian Health Services of Chicago February 2003 - October 2005
Skills
Telecommunications, Telephony, Wireless, MPLS, VoIP, Customer Experience, Vendor Management, Solution Selling, Sales, Mobile Communications, Team Building, Customer Service, Customer Retention, Customer Satisfaction, Networking, Salesforce.com
Education
Loyola University Chicago 2011 — 2013
Bachelor of Business Administration (BBA)
AT&T June 2010 - Present
AT&T August 2008 - June 2010
AT&T Mobility April 2006 - August 2008
Fry's Electronics January 2005 - June 2006
Skills
Retail, Wireless, Cellular Communications, Telecommunications, 4G, Direct Sales, Mobile Devices, Quotas, Customer Retention, LTE, VoIP, Solution Selling, Sales Operations, Customer Experience, Customer Satisfaction, Cold Calling, Account Management, Mobile Technology, M2M, Sales Process, Broadband, GSM, Sales, Wireless Networking, Sales Management, 3G, Mobile Communications, Team Leadership, B2B, Customer Service, Vendor Management, Sales Presentations, Team Building, Management, Product Management, Wireless Broadband, UMTS, Product Marketing, Leadership, Call Centers, Retail Sales, Managed Services, Training, Marketing, Networking, Store Management, Marketing Strategy, Microsoft Office
Education
Los Angeles Pierce College 2004 — 2006
Associate of Arts (AA)
AT&T Mobility January 2007 - Present
Cingular Wireless February 2004 - January 2007
XO Communications 2000 - 2003
MCI 1996 - 2000
Skills
Management, Decommissioning, Financial Analysis, Financial Reporting, Financial Accounting, Project Management, Project Finance, Savings, Asset Management, Optimization, Fixed Assets, Asset Allocation, Telecommunications, Wireless Mobility, Databases, Strategic Planning
Education
Lubbock Christian University 1991 — 1996
B.A. in Humanities, Liberal Arts
Newman Smith High 1988 — 1991
AT&T May 2012 - Present
AT&T Mobility June 2010 - Present
Warbrick Law LLC May 2007 - June 2010
AT&T Mobility April 2007 - June 2010
GE Appliances (now GE Consumer & Industrial) 2000 - 2007
GE 2006 - 2006
GE Consumer & Industrial 2000 - 2006
General Electric 2000 - 2004
United States Navy August 1989 - February 2000
Skills
Cross-functional Team..., Management, Leadership, Program Management, Process Improvement, Six Sigma, Project Management, Contract Negotiation, Telecommunications, Negotiation, Supply Chain Management, Vendor Management, Team Leadership, Wireless, Continuous Improvement
Education
Louis D. Brandeis School of Law at the University of Louisville 2003 — 2006
Doctor of Law (J.D.), Law
Naval Postgraduate School 1995 — 1996
M.S., Management, Finance
University of Utah 1985 — 1989
B.S., Economics
AT&T Mobility October 2010 - Present
Purdue University May 2008 - May 2010
Purdue University September 2007 - May 2008
IdeaStreme May 2007 - August 2007
Village Market August 2003 - August 2007
Skills
Programming, Web Applications, Troubleshooting, C, Linux, Python, Java, JavaScript, C#, Perl, MySQL, HTML, Matlab, PHP, C++, CSS, Web Development, jQuery, Embedded Systems, Software Engineering, Shell Scripting, RF, Android, Unix, User Experience
Education
Purdue University 2005 — 2010
Bachelor of Science, Computer Engineering
Lorain County Community College 2003 — 2005
None, General Education
AT&T Mobility October 2012 - Present
AT&T Mobility April 2007 - October 2012
AT&T April 2007 - October 2012
AT&T Mobility April 2007 - April 2008
AT&T Mobility January 2006 - April 2007
Cingular Wireless October 2004 - January 2006
Cingular Wireless July 2003 - October 2004
Skills
Wireless, Mobile Technology, Telecommunications, Product Management, Mobile Devices, Customer Experience, Product Marketing, Customer Retention, Broadband, Sales, Call Center, Salesforce.com
Education
Lyon College 1999 — 2003
Bachelor of Arts (B.A.), French/ Theatre
Université de Poitiers 2001 — 2002
le Diplome d' Initiation a la langue francaise, niveau 3, French
AT&T Mobility Officer CandidateLouisiana Army National GuardAugust 2002 - February 2007
Starbucks Coffee Company May 2002 - March 2005
Education
Louisiana State University 2002 — 2005
N/A, Military Science and Professional Leadership Development
Southeastern Louisiana University 2002 — 2005
N/A, Political Science
The Citadel 2000 — 2002
N/A, Political Science/Army ROTC
AT&T Mobility September 1996 - Present
AT&T 1996 - Present
Education
Louisiana State University 1989 — 1992
Bachelor of Science, Accounting
Citi October 2013 - Present
T-Mobile - MetroPCS Business Unit April 2009 - October 2013
RSM McGladrey November 2007 - April 2009
AT&T Mobility April 2005 - November 2008
Aetna September 2003 - March 2005
MBNA 2002 - 2002
Skills
Telecommunications, Information Systems, IT Audit, Sarbanes-Oxley Act, CISA, SDLC, Disaster Recovery, Internal Audit, Vendor Management, IT Strategy, COBIT, Visio, Risk Assessment, Auditing, Enterprise Risk..., Information Technology, SAS70, Information Security, Security, PCI DSS, Information Security..., Governance, Business Continuity, Sarbanes-Oxley, Computer Security, Business Process, COSO, Risk Management, Internal Controls, ISO 27001, Business Process...
Education
Louisiana State University 1999 — 2003
ISDS, Internal Audit
Baton Rouge Magnet High School 1996 — 1999
The Ambit Group January 2014 - Present
Best Buy July 2013 - Present
National Association of Letter Carriers July 2011 - January 2014
AT&T Mobility May 2007 - July 2011
Circuit City March 2003 - March 2007
Midwesco / TDC Filter September 2006 - January 2007
OfficeMax February 2002 - March 2003
Skills
Wireless, Cellular Communications, Telecommunications, Direct Sales, Mobile Devices, Customer Retention, Solution Selling, Customer Experience, Customer Satisfaction, Sales Operations, Cold Calling, Account Management, Sales Management, Sales Process, Customer Service, Customer Surveys, Supplies, Inventory Control, Sales Commission, Management, Sales, Selling, Leadership, Strategy, Project Management, Call Centers, Change Management, Analysis, PowerPoint, Retail Sales, Retail, Inventory Management, Hardware, Access, Team Building, Microsoft Office, Microsoft Excel, Time Management, Training, Troubleshooting, Communication, Program Management
Education
Lord Fairfax Community College
AT&T March 2013 - Present
AT&T January 2010 - February 2013
AT&T Mobility October 2005 - January 2010
BCI Communications January 2003 - October 2005
Ericsson January 2001 - December 2003
Education
Louisiana State University 1997 — 2000
BSEE, Engineering
Teavana February 2015 - Present
AT&T November 2014 - Present
AT&T Mobility June 2013 - November 2014
AT&T Mobility May 2012 - May 2013
The Coffee Bean & Tea Leaf April 2006 - October 2010
El Darr. June 2001 - December 2006
Skills
Customer Retention, Customer Service, Sales, Customer Satisfaction, Customer Experience, Sales Operations, Awesomeness, Sales Management, Direct Sales, Retail, Strategic Planning, Training, Team Building, Marketing, Management, Microsoft Office, Cross-functional Team..., New Business Development, Social Media, Business Development, Product Development, PowerPoint, Employee Training, Social Media Marketing, Event Planning, Start-ups, Forecasting, Store Management
Education
Los Angeles Valley College
Business/Office Automation/Technology/Data Entry
AT&T Mobility May 1995 - Present
Skills
Telecommunications, Customer Experience, Wireless, Call Centers
Education
Louisiana State University 1987 — 2001
B.S., Merchandising
AmTrust Financial Services, Inc. (AFSI) March 2015 - Present
AmTrust Financial Services, Inc. (AFSI) November 2013 - March 2015
GEICO November 2011 - June 2013
AT&T Mobility August 2009 - November 2011
Walmart August 2007 - May 2009
Skills
Customer Satisfaction, Customer Experience, Sales, Customer Retention, Retail, Customer Service, Account Management, Telecommunications, Inventory Management, Sales Management, Retail Sales, Team Leadership, Mobile Devices, Marketing, Sales Operations, Sales Process, Microsoft Office, Photoshop, Team Building, Time Management, Training
Education
Louisiana Tech University 2003 — 2009
Bachelor of Science (B.S.), Health Information Management
AT&T April 2015 - Present
AT&T July 2013 - April 2015
AT&T September 2010 - July 2013
AT&T Mobility November 2008 - September 2010
Skills
Solution Selling, LTE, Wireless, Mobile Device Management, Mobile Devices, Telecommunications, Direct Sales, GSM, SaaS, M2M, Managed Services, Account Management, Wireless Networking, VoIP, Asset Managment, B2B, Team Building, Enterprise Software, HSPA, Mobile Technology, Cellular Communications, Strategic Partnerships
Education
Louisiana State University
Louisiana State University
AT&T Mobility January 2013 - Present
AT&T - Audit Services August 2005 - January 2013
African Humanitarian Action 1996 - 1998
Christian Children’s Fund 1994 - 1996
United Nations 1989 - 1991
Skills
Internal Controls, Compliance Audits, Contract Negotiations, Process Improvement, Sarbanes-Oxley, Internal Audit, Cross-functional Team..., Contract Negotiation, IT Audit, Analysis, Business Process, Auditing, Leadership, CRM, Accounting, Mobile Devices, Quality Auditing, Sarbanes-Oxley Act, Product Management, Project Management, Telecommunications
Education
Louisiana State University 2001 — 2005
Bachelors of Science in Information Systems and Decisions Science (ISDS), Ourso College of Business
JP Morgan Chase Bank N.A March 2011 - Present
AT&T mobility November 2006 - March 2011
LoanEx Funding July 2006 - November 2006
First American Homebuyer Protection June 2004 - July 2006
William J. Yang & Associate August 2003 - June 2004
Law Offices of Zaman & Varzandeh September 2002 - August 2003
Alin Party Coordinating January 1994 - August 2002
Education
Los Angeles Valley College 1999 — 2002
Associate's degree, Business/Accounting
Terra Technology December 2009 - Present
Accertify, Inc. September 2008 - December 2009
AT&T Mobility June 2005 - August 2008
Grainger November 2004 - May 2005
Northern Illinois University August 2000 - December 2004
Western Illinois University August 1990 - May 2000
Skills
Java, Team Building, SQL, Testing, C/C++, Oracle PL/SQL..., Algorithm Design, Oracle Certified DBA, Integration, Oracle, Performance Tuning, Business Analysis, Data Migration, Data Modeling, Database Design, Databases, ETL, Enterprise Software, Event Management, PL/SQL, Perl, Python, Requirements Analysis, Shell Scripting, Solaris, Unix, Unix Shell Scripting
Education
Louisiana State University 1984 — 1990
Ph.D., Computer Science
Peking University 1978 — 1982
BS, Computer Science
AT&T Mobility February 2013 - Present
Verizon Wireless 2010 - Present
Skills
M2M, Wireless, Direct Sales, Solution Selling, Sales Process, Sales Management, Telecommunications, Channel, Unified Communications, Cold Calling, Customer Retention, Account Management
Education
Louisiana State University 1985 — 1990
Sprint October 2012 - Present
Sprint January 2010 - October 2012
Cellucom Group April 2009 - December 2009
AT&T Mobility March 2008 - April 2009
Education
Longview Community CollegeLee's 1999 — 2001
General Education
Longview Community College
Business Management
AT&T Mobility July 2014 - Present
Cricket Communications August 2012 - July 2014
Cricket Communications December 2008 - August 2012
Munimae Financial July 2007 - February 2008
Omega Healthcare Investors February 2004 - June 2007
Skills
Financial Modeling, Financial Analysis, Essbase, Strategic Financial..., Hyperion Planning, Financial Forecasting, Variance Analysis, Corporate Finance, Income Statement, Budgets, Capital Budgeting, Valuation, Ad Hoc Reporting, Business Objects, Sarbanes-Oxley Act, Financial Planning
Education
Loyola University Maryland 2006 — 2008
MBA
University of Maryland Baltimore County 2000 — 2004
BS
GE Capital July 2013 - Present
CSC April 2012 - July 2013
Stinger Ghaffarian Technologies (SGT) June 2011 - April 2012
AT&T Mobility 2009 - 2011
AT&T Mobility 2005 - 2009
Skills
Requirements Analysis, Java, Databases, HTML, Windows, Troubleshooting, JavaScript, SQL, Oracle, XML, Software Development, Technical Support, Active Directory, Application Security, Risk Management, Policy, Archer, Project Management, Integration, Management, Analysis, Process Improvement, Program Management, Quality Assurance, SDLC, Security, Software Documentation, Visio, Microsoft Office
Education
Louisiana State University 2005 — 2010
BS, Computer Science
Advocate Christ Medical Center 2015 - Present
Loyola University Chicago August 2013 - December 2014
Chicago Public Schools August 2012 - December 2012
Kumon 2010 - 2011
AT&T Mobility 2007 - 2011
Skills
Nursing, Leadership, Coaching, Team Building, Customer Service, Public Speaking, Training, Team Leadership, Microsoft Office
Education
Loyola University Chicago 2013 — 2014
Bachelor's Degree, Registered Nursing/Registered Nurse
University of Illinois at Chicago 2009 — 2012
Bachelor's, Teaching of History
Stagg High School 2003 — 2007
General Education
AT&T Mobility October 2013 - Present
Harrigan & Company, Inc. 2001 - 2010
Education
VCU 1979 — 1980
Longwood University 1977 — 1979
St. Gertrude High School 1973 — 1977
High School
Centene Corporation February 2015 - Present
Centene Corporation December 2012 - Present
Quill October 2010 - November 2013
AT&T Mobility September 1997 - October 2010
Skills
Call Centers, Customer Experience, Team Building, Team Leadership, PeopleSoft, Healthcare, Hiring, Performance Management, Employee Training, CRM, Avaya, Telecommunications, IVR, Call Center, Customer Retention, Customer Satisfaction, Customer Service, Data Entry, Employee Relations, Leadership, Management, Microsoft Excel, Microsoft Office, Outlook, Process Improvement, Strategic Planning
Education
Louisiana State University 1994 — 1998
Bachelor's degree, Business/Commerce, General
University of Mississippi 1992 — 1993
Etrade November 2007 - Present
AT&T Mobility February 2003 - February 2004
Atlanta January 1999 - February 2001
Skills
SDLC, Toad, Spring, SOAP, JAXB, JavaScript, Java, Java Enterprise Edition, Core Java, Restful services
Education
Louisiana Tech University 1992 — 1994
Master of Science (MS), Structural Engineering, A
University of Mumbai 1985 — 1989
Bachelor of Engineering (B.E.), Civil Engineering
AT&T Mobility
Skills
Requirements Analysis, Unix, Wireless, SQL, Linux, Telecommunications, Integration
Education
Loyola University of Chicago
Verizon October 2010 - Present
AT&T Mobility December 2008 - July 2010
Skills
Sales, Inventory Management, Merchandising, Customer Service, Technical Support, Cash Management, Leadership, Coaching, Pricing, Selling
Education
Louisiana State University 2000 — 2004
Bachelor of Science (BS), Marketing
Northside High School
High School Diploma
Louisiana State University August 2015 - Present
Amedisys Home Health & Hospice November 2014 - August 2015
Amedisys Home Health & Hospice April 2013 - November 2014
AT&T Mobility September 2012 - April 2013
JPMorgan Chase & Co. January 2009 - November 2010
Skills
Telecommunications, Management, Customer Service, Project Management, Sales, Microsoft Office, Team Leadership, Leadership, Wireless, Account Management, Troubleshooting, Microsoft Excel, Call Centers, Banking, Finance, PowerPoint, Problem Solving, Team Building, Sales Management, Teamwork, Process Improvement, Strategic Planning, Customer Retention, Retail, Windows XP, Customer Experience
Education
Louisiana State University 1999 — 2005
Bachelor of Arts (B.A.), Speech Communication and Rhetoric
AT&T Mobility July 2013 - March 2015
Verizon Wireless February 2002 - January 2013
AirTouch Paging January 1984 - February 2002
US Navy September 1973 - August 1983
Skills
Telecommunications, Cellular Communications, Computer Network..., Networking, Wireless, Telephony, Electronics, Troubleshooting, Provisioning, EVDO, CDMA, DS3, T1, 4G, OC3, LTE, Backhaul, 3G, Ethernet, DACS, RF, IP, Frame Relay, TCP/IP, LAN-WAN, Routers, Switches, 5ESS, Microwave, Land Mobile Radio, Two-way Radio, FCC License, RF troubleshooting, Microsoft Office, Skilled Multi-tasker, Time Management, Priority Management, Process Optimization, Customer Service, Electronics Repair, Soldering, Wiring
Education
Los Angeles City College 1977 — 1978
Associate of Arts (A.A.), Industrial Electronics Technology/Technician, 4.0 GPA
US Navy Advanced Electronics Program, ET A&C Schools 1973 — 1975
Technical Diploma, Advanced Electronics, RF Communications, Satellite Communications
Theodore Roosevelt High School, St. Louis, MO 1969 — 1973
GED
Custom Security Systems, Inc. January 2015 - Present
Whitney Bank April 2013 - December 2014
AT&T Mobility December 2012 - April 2013
AT&T Mobility May 2011 - December 2012
AT&T Mobility August 2008 - May 2011
Walgreens October 2006 - August 2008
Walmart June 2003 - October 2006
Pennington Biomedical Research Center November 2001 - June 2003
Skills
Driving Operations..., Call Center Operations..., Team Leadership &..., Cross-Functional..., Coaching / Training /..., Policy / Procedure /..., Continuous Process..., Maximizing Customer..., Strategic Planning..., Customer Satisfaction, Team Leadership, Customer Experience, Cross-functional Team..., Process Improvement, Team Building, Leadership, Training, Call Centers, Telecommunications, Vendor Management
Education
Louisiana State University 2000 — 2004
Bachelor of Applied Science (B.A.Sc.), Biology/Biological Sciences, General
AT&T Mobility 2000 - 2013
Florida keys community college 1980 - 1999
Education
Luther College 1964 — 1968
bBn
AT&T Mobility August 2010 - Present
Michael's Photography April 2002 - December 2008
Education
Louisiana Tech University
4G Wireless - Verizon Wireless March 2015 - Present
Verizon 4G Wireless August 2014 - February 2015
AT&T Mobility January 2014 - July 2014
Bel Air Bourtique June 2009 - January 2014
Koros USA 2007 - October 2013
Providence Health & Services 2004 - 2013
Cooper University Health Care 2005 - 2007
Autism Behavior Consultants 2003 - 2004
Skills
Trade Shows, Medical Devices, Hospitals, Sales Management, Emergency Medicine, Product Development, Project Management, Direct Sales, ISO 13485, Quality Management, Strategic Partnerships, Vendor Management, Applied Behavior..., Discrete Trial Teaching, FDA, Contract Negotiation, Sales Operations, Product Marketing, Quality Assurance, Customer Retention, Team Building, Sales, Strategic Planning
Education
Loyola Marymount University
Bachelor's Degree
Ochsner Health System May 2014 - Present
Japan Society Of New Orleans January 2013 - Present
AT&T Mobility September 2007 - May 2014
Sears, Roebuck and Co. May 2000 - December 2006
Skills
Sales, Sales Management, Event Planning, Microsoft Word, Retail, Team Leadership, Leadership Development, PowerPoint, Advising People, Consulting, Event Management, Medical Coding, ICD-9, CPT, Medical Assisting, Ophthalmics, Ophthalmology, Japanese culture, Organization, Photography, Lightroom, Wedding Photography, Creative Photography, Billing Research, ICD-9-CM, Analysis, Data Analysis, Public Speaking, Microsoft Office, Microsoft Excel, Customer Service, Social Media, Management
Education
Warren Easton Fundamental Senior High School 1993 — 1997
Louisiana State University
Psychology/Sociology