AT&T Mobility
Industry: Mobile telecommunication company
DescriptionAT&T Mobility LLC, also known as AT&T Wireless, marketed as simply AT&T, is a wholly owned subsidiary of AT&T Inc. that provides wireless services to 138.8 million subscribers in the United States including Puerto Rico and the U.S. Virgin Islands. Headquarters: Atlanta, Georgia, United States Number of locations: 5,000 retail stores; 2,900 owned; 2,100 authorized Number of employees: 75,000 (2015) Revenue: 73 billion USD (2016) Subsidiaries: Alltel, AT&T Mexico, Leap Wireless, Parent organizations: AT&T, AT&T Communications
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AT&T Mobility Employees
AT&T Mobility September 2014 - Present
Cricket Communications July 2008 - September 2014
Cricket Communications August 2006 - July 2008
Skills
EVDO, RF Engineering, CDMA, Actix, 3G, RF, Wireless, LTE, Network Optimization, RF design, Cellular Communications, CDMA2000, Microwave, Perl, PHP, MySQL, Unix, Backhaul, Wireless Networking, T1, Network Design, Agilent, Optical Fiber, Fiber Optics, Telecommunications..., Computer Network..., SS7, WiMAX, Antennas, 4G, IP, HSPA, MapInfo, UMTS, Ethernet, 3GPP, WiFi, WCDMA, Network Engineering, GSM, Switches, SIP, GPRS, RAN
Education
Baker University
Bachelor of Arts (B.A.), Business Administration
AT&T June 2014 - Present
AT&T Mobility November 2011 - Present
AT&T Mobility March 2010 - October 2011
AT&T Mobility November 2007 - February 2010
Cingular Wireless December 2000 - November 2007
Cellular One June 1997 - November 2000
Cellular One January 1994 - June 1997
Filenes April 1992 - December 1993
Jordan Marsh Basement June 1988 - September 1988
Skills
Wireless, Solution Selling, Mobile Devices, Direct Sales, Cellular Communications, Account Management, Cold Calling, Customer Retention, Telecommunications, Sales Management, Quotas, M2M, Sales Process, Customer Experience, Sales, LTE, Enterprise Mobility, Salesforce.com, Wireless Broadband, VoIP, Mobile Technology, 4G, Strategic Hiring, Sales Operations, Sales Hiring, Recruiting, Auditing, Expense Management, Street Team Management, Employee Training, Leadership Development, Sales Motivation, High Performer, Building High..., Selling, Retail Sales, Team Leadership, Retail, Mobile Communications, Merchandising, Training, Customer Satisfaction, Unified Communications, Managed Services
Education
Framingham State College 1987 — 1991
Bachelor of Science, Clothing and Textile Science, minor in Marketing, concentration in Fashion merchandising
Babson College 2011 — 2011
Moving from Managing to Leading
AT&T University 2011 — 2011
Executive Training- Crucial Conversations
AT&T University 2014 — 2014
Certification in Leaders as Coaches, Executive Coaching
AT&T May 2013 - Present
American Equity Mortgage December 2011 - February 2013
AT&T Mobility June 2011 - December 2011
Skills
Sales, Customer Service, Passion for Helping..., Customer Retention, Cold Calling, Direct Sales, Small Business, Account Management, Business Process, Management, Sales Management, Telecommunications, Customer Satisfaction, Solution Selling, Leadership, Sales Process, Team Leadership, Team Building, Wireless, Marketing, Customer Experience, Strategic Planning, B2B, Public Speaking, Marketing Strategy, New Business Development
Education
Ball State University 2000 — 2008
Bachelor of Applied Science (B.A.Sc.), Advertising
AT&T May 2015 - Present
AT&T Mobility June 2011 - Present
AT&T Mobility March 2008 - June 2011
AT&T July 2003 - March 2008
Skills
Cellular Communications, UMTS, Ericsson OSS, Argus Power Equipment, GE/Tyco/Lineage Power..., Emerson Power Systems, DAS, Oracle E-Business Suite, SQL DB2, Job Coaching, Remote Radio Units, Radio Frequency..., Fiber Optic Networks, ATM networks, TCP/IP, Avaya IP Telephony, Nortel Meridian, MCSE 2003, LTE, HSDPA, Cisco, iOS development, Android Development, Microsoft Windows SDK, Sales Management, Sales Operations, Network Administration, Network Security, Network Design, Network Engineering, Wireless Broadband, Telecommunications, Solution Selling, Managed Services, Unified Communications, Direct Sales, Wireless, Active Directory..., Microsoft Office, Windows Powershell, Oracle SQL Developer, Microsoft SQL Server, Database Administration, Apple Developer, Ericsson LTE, ALU LTE, Mobile Devices, Vendor Management, VoIP, Management
Education
Baker College Center for Graduate Studies 2010 — 2015
BS, Information Technology and Security, Current GPA 3.75
Cavoure Advisors March 2014 - November 2014
Center for Green Industries and Sustainable Business Growth August 2012 - August 2013
AT&T Mobility February 2010 - June 2012
AT&T Mobility February 2008 - February 2010
AT&T Mobility October 2006 - February 2008
Skills
Sustainability, Consulting, Customer Service, Hiring, Development Of Employees, Management, Talent Acquisition, Talent Management, Team Mentoring, Mentoring New Hires, Team Leadership, Team Building, Sales Management, Sales, Customer Satisfaction, Product Management
Education
Duquesne University 2012 — 2013
MBA, Sustainability
Ball State University 2004 — 2007
Bachelor of Science (B.S.), Sociology
Freedom Home Security - Georgia September 2015 - Present
AT&T November 2014 - September 2015
AT&T July 2013 - October 2014
AT&T Mobility May 2012 - June 2013
AT&T November 2009 - June 2012
U.S. Cellular 2000 - 2007
Skills
Sales Operations, Cross-functional Team..., Coaching, Leadership Development, Training, Sales Process, Market Planning, Forecasting, Customer Service, Mobile Devices, Cold Calling, Strategic Planning, Solution Selling, Recruiting, Performance Management, Performance Appraisal, New Hire Orientations, Operations Management, Operations Audit, Situational Leadership, Servant Leadership, Consultative Sales..., Collaborative..., Sales, Interviews, Quotas, Hiring, Cellular Communications, Store Management, Inventory Management, Profit, Organizational..., People Development, Leadership, Management
Education
Georgia Southern University 2014 — 2016
Master of Business Administration (M.B.A.), MBA
Avila University 2011 — 2014
Masters of Psychology, Organizational Development
Baker University 2009 — 2011
Bachelor's of Business Administration, Human Resources
M.i.'s Westside Comedy Theater June 2015 - Present
AT&T Mobility August 2012 - Present
The Second City October 2011 - September 2014
AT&T September 2008 - August 2012
Meijer November 2001 - July 2008
Skills
Writing, Improvisational Comedy, Stand-up Comedy, Sketch Comedy, Acting, Customer Service, Public Speaking, Creativity, Decision Modeling, Social Networking, New Business Development, Creative Writing
Education
Ball State University 2004 — 2008
Bachelor of Science (B.S.), Marketing
National Oilwell Varco May 2013 - Present
Paramount Bard Academy April 2010 - April 2013
AT&T Mobility January 2007 - March 2010
Skills
Sales, Superior Computer Skills, Management, Cold Calling, New Business Development, Business Development, Strategic Sales Plans, Strategic Sales..., Building Relationships, Customer Satisfaction, Forecasting, Sales Presentations, Training, Customer Service, Microsoft Excel, Team Building, Leadership, Sales Management
Education
California State University-Bakersfield 2010 — 2012
Bachelor of Science (B.S.), Criminal Justice/Police Science
Bakersfield College
Liberal Arts and Sciences/Liberal Studies
Skybus LLC 2007 - Present
Commerce Title Company 2004 - 2007
Oak Street Mortgage 2004 - 2004
AT&T Mobility 1999 - 2004
Skills
Sales, New Business Development, Negotiation, CRM, Customer Satisfaction, Pricing, Customer Service, Sales Process, Purchasing, Sales Management, Solution Selling
Education
Ball State University 1994 — 1999
Bachelor of Arts (B.A.), Telecommunication - Sales & Management Option
Ericsson November 2014 - Present
Ericsson June 2011 - Present
AT&T Mobility September 2009 - May 2011
Tech Mahindra April 2009 - August 2009
Telecom New Zealand 2008 - 2009
Aricent Technologies (Holdings) Ltd. 2006 - 2008
ADA Cellworks 2005 - 2006
Vodafone Essar, Rajasthan, India May 2003 - August 2005
Skills
3G, GSM, LTE, WCDMA, UMTS, GPRS, 2G, Network Optimization, CDMA, RF, HSPA, Edge, Telecommunications, TEMS, Pre-sales, Optimization, Drive Test, RF Planning, Network Design
Education
Texas A&M University-Commerce 2012 — 2014
MBA, Marketing, International Business, Technical Management
Babasaheb Bhimrao Ambedkar University 1999 — 2003
B.E., Electronics & Communication
Lamartiniere College, Lucknow 1986 — 1998
High School, 10+2
AT&T January 2011 - Present
AT&T Mobility June 2005 - January 2011
Dina Jones, Sole Proprietor December 2003 - 2011
Virginia Community Development Loan Fund April 2001 - April 2004
Society of the Alumni of the College of William & Mary May 1998 - April 2001
Skills
Finance, Decision Support, Accounting, Strategic Planning, Customer Service, Leadership, Management, Telecommunications, Project Management, Microsoft Office, Microsoft Excel, Program Management, Team Building, Process Improvement
Education
Averett University 2003 — 2005
MBA, Business Administration
Norfolk State University 1992 — 1997
Bachelor of Science, Finance
Apple September 2012 - Present
AT&T Mobility November 2009 - August 2012
AT&T Mobility October 2007 - October 2009
Skills
iPhone, OS X, Mobile Devices, iWork, iOS, iLife, Mac OS, Mac, iPod, CRM, iPad, Keynote, Sales, iPhone Support, Apple Certified, Technical Support, Wireless Networking, Mobile Technology, Mobile Device Management
Education
Bakersfield College 2003 — 2005
Business Management and Marketing
Jim's Management Corporation (McDonalds) August 2015 - Present
AT&T 2012 - March 2015
AT&T Mobility 2010 - 2012
AT&T 2007 - 2010
AT&T March 2004 - 2007
AT&T 2002 - 2004
AT&T 2000 - 2002
AT&T 1999 - 2000
AT&T 1996 - 1999
AT&T 1990 - 1996
Skills
Wireless, Vendor Management, Training Delivery, Training, Telecommunications, Team Management, Team Leadership, Selling, Sales Operations, Sales, Project Management, Program Management, Process Scheduler, Process Improvement, Performance Management, Payroll, Marketing, Management, Leadership Development, Leadership, Human Resources, Direct Sales, Customer Service, Customer Satisfaction, Customer Retention, Cross-functional Team..., Coaching, Call Centers, Call Center, CRM, Business Process..., Account Management, Team Building
Education
Baker University 2003 — 2007
BBA, Business
Baker University
Bachelor's degree, Business Administration, Management and Operations
CloudBank 2013 - Present
Several Renewable Energy Ventures February 2008 - Present
ChargePoint, Inc. April 2014 - March 2015
AT&T Mobility January 2010 - December 2012
Radiance Solar October 2007 - February 2010
Open Text Corporation March 2002 - December 2007
Salesforce.com January 2001 - March 2002
Siebel Systems January 1999 - January 2001
IBM January 1997 - January 1999
IBM April 1994 - December 1997
Skills
Strategic Partnerships, SaaS, Enterprise Software, Solution Selling, Cloud Computing, Start-ups, Strategy, Sales Management, Strategic Planning, New Business Development, Leadership, Sales Process, Cross-functional Team..., Business Development, Business Intelligence, Professional Services, Sales Operations, Management, Customer Retention, Complex Sales, Mobile Applications, Wireless, Thought Leadership, Enterprise Content..., Channel, Mobile Technology, Contract Negotiation, Business Process..., Leadership Development, Digital Marketing, Youth Mentoring, Positive Youth..., Data Center, Leading Positive Change, Emerging Payments, Mobile Phone Apps, Mobile Strategy, Social Business, social media marketing, Youth Development, Volunteer Management, Youth Empowerment, Business Process, NFC, Mobile Experience, Sustainable Business, Sustainability..., community engagement, Human Capital Management, Social Media Marketing
Education
Green Mountain College
MBA, Sustainability
Averett University
MBA, Business
Mary Washington College
B.S., Biology, Psychology
Computer Learning Center
Degree, Computer Sciences
Georgia Institute of Technology - Georgia Tech College of Management
CapVenture, Entrepreneurship/Entrepreneurial Studies
AT&T April 2014 - Present
AT&T Mobility March 2012 - April 2014
AT&T Mobility September 2009 - February 2012
AT&T Mobility September 2006 - August 2009
Skills
Microsoft Office, Training, Sales Management, Team Leadership, Customer Satisfaction, Sales, Account Management, Customer Service, Sales Operations, Team Building, Marketing, Merchandising, Leadership, Marketing Communications, Customer Experience
Education
Ball State University 2002 — 2006
Bachelor of Arts (B.A.), Telecommunications Sales and Marketing
AT&T November 2009 - Present
AT&T Mobility November 2009 - May 2010
Ferguson Enterprises December 2008 - September 2009
Lucid Energy Technologies May 2007 - August 2007
Skills
Business Development, Management, Wireless, Networking, Direct Sales, Managed Services, Telecommunications, Solution Selling, MPLS, IP, Mobile Devices, VoIP, Leadership, Hosted Services, Product Marketing, WAN, Sales Presentations, Data Center, Customer Service, Cloud Computing, Account Management, CRM, Sales Operations
Education
Ball State University 2004 — 2008
Bachelor of Arts, International Business and Marketing
Blue Cross and Blue Shield of Alabama January 2015 - Present
Regions Financial Corporation December 2013 - January 2015
AT&T Mobility August 2012 - November 2013
AT&T Mobility June 2011 - August 2012
VA Medical Center March 2008 - May 2011
VA Medical Center June 2007 - December 2007
Skills
Word, PowerPoint, Outlook, Excel, Data Entry, DHCP, Customer Service, Customer Satisfaction, Administration, Inventory Management, Microsoft Office, Documentation, Problem Solving, Customer Relations, Access, Public Speaking, Teamwork, Team Building, Healthcare, Database Administration, Writing, Retail, Administrative Support, Healthcare Management, Data Analysis, Training, Microsoft Excel, Microsoft Word
Education
Baker University 2013 — 2015
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services
University of Alabama 2007 — 2011
Bachelor's Degree, Health Care Management
Wallace State Community College 2006 — 2007
Associate Degree, Science and pre-Nursing
AT&T Mobility May 2007 - Present
Skills
Quotas, Wireless, Cellular Communications, Telecommunications, Long Distance, M2M, Direct Sales, Solution Selling, Customer Retention, Mobile Devices, Customer Experience, T1, Wireline, Cold Calling, Customer Satisfaction, Mobile Technology, Sales Operations, 4G, Sales Process, Wireless Broadband, Mobile Communications, LTE
Education
Monsignor Donovan High School 1996 — 1999
Automotive Training Center
General Engine and Electrical Repair
Cross Creek Systems January 2014 - Present
AT&T Mobility October 2013 - January 2014
AT&T Mobility December 2012 - October 2013
AT&T Mobility August 2011 - December 2012
Eco Auto Glass January 2010 - December 2012
Skills
Sales, Sales Management, Sales Operations, Management, Microsoft Office, Leadership, Team Building, Team Leadership, Customer Service, Customer Satisfaction, Customer Retention, Operations Management, System Administration, Operating Systems, IT Management, IT Strategy, Cash Management, Cash Flow, Cashiering, Staff Development, Staffing Services, Staff Management, Recruiting, Android, Ruby on Rails, Call Centers, Apache, Scrum, Linux, PostgreSQL, Mobile Devices
Education
Baker College of Flint 2012 — 2013
Business Administration and Management, General
Newbury Park High 2004 — 2009
High School Diploma, GPA: 3.85
AT&T May 2015 - Present
AT&T 2014 - April 2015
AT&T Mobility March 2012 - August 2014
AT&T Mobility April 2010 - March 2012
Avenues Realty Group August 2006 - April 2010
Skills
Wireless, Telecommunications, Direct Sales, Customer Satisfaction, Customer Experience, Customer Retention, Sales, Sales Operations, Sales Management, Solution Selling, Mobile Devices, Retail, Marketing, Social Networking, Marketing Management, Employee Training, Real Estate Transactions
Education
Ball State University 2002 — 2005
Bachelor of Arts (B.A.), Telecommunications
Vincennes University 1999 — 2001
Associate of Science (A.S.), Broadcast Journalism, Cum Laude Graduate
Self-employed August 2008 - Present
MCI Corporation 2000 - 2001
AT&T Mobility 1999 - 2000
Butler Toyota Scion 1994 - 1999
Skills
Customer Service, Customer Acquisition, Sales, Sales Management, Customer Retention, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Project Management, Mac, Small Business, Organization, Customer Insight, Social Networking, Marketing, Social Media Marketing, Time Management, B2B, Leadership, Retail, Advertising
Education
Ball State University
Right Step August 2015 - Present
Right Step September 2014 - Present
Right Step August 2013 - September 2014
Austin Travis County MHMR August 2012 - November 2012
Oak Springs Treatment Center June 2012 - August 2012
The Right Step March 2012 - June 2012
AT&T Mobility October 2008 - March 2010
AT&T Mobility May 2006 - September 2008
Skills
Psychology, Mental Health, Customer Service, Group Therapy, Community Outreach, Social Services, Motivational..., Addiction Recovery, Chemical Dependency, Teamwork, Mentoring New Hires, Cultural Diversity, Microsoft Office, Conflict Resolution, Training, Case Managment, Case Management, Crisis Intervention, Program Development, Plannning, Career Counseling, Family Therapy, Counseling Psychology, Mental Health Counseling, Supervisory Skills, Treatment, Behavioral Health, Interventions, Technology Needs..., Workshop Facilitation, Nonprofits
Education
Texas State University-San Marcos 2013 — 2016
Bachelors degree, Human Services
Austin Community College 2010 — 2012
Associate of Applied Science, Addiction Counseling
Global Plastics March 2013 - Present
CNO Financial Group August 2012 - October 2012
Bell Techlogix, Inc. June 2010 - August 2012
Telamon 2009 - 2010
AT&T Mobility November 2006 - October 2008
NCS Data Systems September 2006 - March 2007
Intelex (IN) August 2005 - July 2006
Comm-Works 2005 - 2006
Comfort Systems USA August 2004 - April 2005
Altec Industries 1999 - 2002
Skills
Customer Relations, Customer Service, Troubleshooting, Telecommunications, Customer Satisfaction, Problem Solving, Negotiation, Scheduling, Telephone Skills, Team Leadership, Call Center, Account Management, Concise, Microsoft Office, Excel, Word, Documentation, Outlook, Access, Supervisory Skills, Change Management, PowerPoint, Project Planning, Visio, Lotus Notes, Project Management, MS Project, Quality Assurance, Process Scheduler, Networking, Windows, Management, Help Desk Support, Software Documentation, Call Centers, Technical Support
Education
DeVry University 2008 — 2011
MBA, Project Management
Indiana Wesleyan University 1999 — 2004
BS, Business Management
Ball State University 1990 — 1993
Arizona Culinary Institute July 2012 - Present
Le Cordon Bleu College 2011 - 2012
Chase 2005 - 2010
AT&T Mobility January 2003 - June 2005
Terremark June 1999 - March 2003
Skills
Telecommunications, Sales Management, Culinary Skills, Leadership, Training, Wireless, Budgets, Salesforce.com, Coaching, Sales Process, Customer Retention, Data Services, Data Storage..., Local Service, Account Management
Education
Ball State University 1989 — 1993
Bachelor's degree, Management Science
Ball State University 1989 — 1993
Bachelor's degree, Marketing
Le Cordon Bleu College of Culinary Arts-Scottsdale 2009 — 2010
Certificate in the Culinary Arts, Culinary Arts/Chef Training, 3.75
Virtual Executive Solutions, LLC October 2014 - Present
AT&T Mobility May 2014 - May 2015
The Visualab October 2013 - April 2014
5 Star Radio Group January 2013 - September 2013
MWR August 2012 - December 2012
Jacobs Media October 2011 - December 2011
Skills
•Tactful,..., •Competent in Web..., •Able to learn new..., •Enjoy working with..., •Interact well with..., Social Networking, Facebook, Public Relations, Digital Marketing, Sales, Time Management, Public Speaking, Press Releases, Advertising, Marketing, Social Media Marketing, Radio, Email Marketing, Event Planning, Leadership, Management
Education
Austin Peay State University 2011 — 2012
Bachelor of Science (B.S.), Mass Communication/Media Studies
Buford High School 2004 — 2008
High School Diploma
Granite Telecommunications September 2014 - Present
Granite Telecommunications September 2014 - September 2014
Demandware January 2014 - April 2014
Babson College July 2012 - April 2013
AT&T Mobility February 2007 - January 2010
CVS Caremark Corporation June 2005 - March 2007
Skills
Microsoft Publisher, Microsoft Office, Photoshop, iMovie, Intrapersonal Skills, Public Speaking, Customer Service, Facebook, Mac, Marketing, Visual Merchandising, Retail Sales, Fashion, Merchandising, Sales, Social Networking, Event Planning, Fundraising, Management, Entrepreneurship, CRM, Analysis, PowerPoint, Spanish, Market Research, Training
Education
Babson College 2012 — 2014
Bachelor of Science (B.S.), Business Administration, Concentration in Global Business Management, Senior
Massachusetts Bay Community College 2010 — 2012
Associate of Science (AS), General Studies
Massachusetts College of Pharmacy and Health Sciences 2005 — 2007
Bachelor of Applied Science (B.A.Sc.), Pre-Medicine/Pre-Medical Studies, Withdrew
Boston Latin School 1999 — 2005
High School Diploma
Comcast Business June 2013 - Present
Comcast September 2010 - June 2013
AT&T Advertising Solutions March 2010 - September 2010
AT&T Mobility September 2006 - March 2010
MediaSauce July 2005 - January 2006
Skills
Business Communications, Mobile Communications, Sales Recruitment, Sales Management, Social Networking, Business Networking, T1, Phone System..., Broadband, VoIP, Leadership, Solution Selling, Recruiting, Telecommunications, Cold Calling, Managed Services, Sales, Direct Sales, Networking
Education
Ball State University 2003 — 2007
BA, Telecommunications, Marketing
Huntington Investment Company November 2014 - Present
Huntington National Bank December 2012 - Present
Huntington National Bank November 2011 - Present
CrossFit Independence September 2011 - July 2012
Best Buy August 2009 - October 2011
AT&T Mobility April 2007 - August 2009
Wal-Mart July 1999 - January 2007
Berea Children's Home & Family Services December 2002 - December 2003
Skills
Context, Analytic, Learner, Leadership, Sales, Management, Customer Experience, Retail, Time Management, Telecommunications, Mobile Devices, Mentoring, Strategic Planning, Store Management, Selling, Salesforce.com, Marketing Strategy, Accountability, Training Delivery, Personal Development, Operations Management, Mortgage Lending, Loan Origination, Commercial Banking, Commercial Lending, Analytics, Training, Account Management, Banking, Hiring, Merchandising, Consumer Lending, Cash Management, Cross Selling, Retail Banking, Loans, Employee Relations, Driving Results, Deposits, Coaching, Customer Service, Building Relationships, Retail Sales, Customer Satisfaction, Employee Training, Marketing, Cold Calling, Profit, Sales Operations, P&L Management
Education
Baldwin Wallace University 2000 — 2004
Bachelor's of Science, Psychology
Saint Edward High School 1996 — 2000
High School Diploma, General Studies
NPR January 2015 - May 2015
The New York Times June 2014 - August 2014
AT&T Mobility January 2014 - May 2014
Next Big Sound, Inc. 2013 - 2013
Rob Savitsky Artist Management & Consulting 2010 - 2013
Wind-up Records 2011 - 2012
Radio Tag 2009 - 2010
Razor & Tie 2008 - 2008
Education
Babson College - Franklin W. Olin Graduate School of Business
Master of Business Administration (MBA)
University of Pennsylvania 2004 — 2008
BA
Contracted Consultant for FDI Consulting Inc. May 2012 - Present
Stormont-Vail HealthCare May 2012 - Present
Cox Communications May 2009 - November 2011
AT&T Mobility May 2007 - May 2009
BV Solutions Group (Black & Veatch) 2004 - 2005
FHLBank Topeka 2002 - 2003
Capitol Federal Savings Bank 2000 - 2002
Skills
Business Continuity, Disaster Recovery, First Aid, Cpr Certified, Risk Management, Risk Assessment, Financial Risk..., Sales, Direct Marketing, Direct Sales, Public Speaking, Mainframe, Customer Retention, Data Retention, COOP, Business Impact Analysis, Table-Top Exercises, Business Continuity..., Strategic Planning, Epic Systems, Project Management, HIPAA, Medical Terminology, Telemetry, Customer Service, Emergency Management, Leadership, CBCP (Certified...
Education
Baker University 2015 — 2018
Business Leadership
Topeka Technical College 1998 — 2000
Associate of Arts and Sciences (A.A.S.), Computer and Information Sciences, General, 4.0 gpa
Topeka High School 1995 — 1997
Diploma, General Studies
AT&T June 2014 - Present
AT&T March 2013 - May 2014
AT&T Mobility July 2012 - February 2013
AT&T July 2011 - July 2012
Pepperdine's Graziadio School of Business and Management August 2009 - April 2011
AT&T June 2010 - August 2010
Deutsche Bank December 2007 - August 2009
JPMorgan Chase April 2004 - December 2007
Merrill Lynch May 2001 - April 2004
Skills
Alternative Investments, Asset Managment, Strategy, Business Strategy, Leadership, Business Planning, Management, Team Leadership, Financial Modeling, Financial Analysis, Telecommunications, Marketing, Training, Equities, Corporate Finance, Valuation, Portfolio Management, Retirement Planning, Data Analysis, Asset Management, Business Development, Finance, Program Management, Sales, Management Consulting, Mergers & Acquisitions, Project Management, Forecasting, Process Improvement, Business Analysis, Competitive Analysis, Budgets, Change Management, Cross-functional Team..., Analysis, Strategic Planning, Project Planning, Leadership Development, Operations Management, Contract Negotiation
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2009 — 2011
MBA
Ball State University 1997 — 2001
Bachelors of Science
Professional Specialties
Save the Date Events & Decor July 2011 - Present
AT&T Mobility August 2008 - September 2012
Yellowbook February 2003 - September 2008
Skills
Birthdays, Wedding Planning, Corporate Events, Weddings, Parties, Anniversaries, Celebrations, Galas, Private Events, Baby Showers, Receptions, Bar/Bat Mitzvahs, Holidays, Live Events, Special Event, Event Management, Floral Design, Family Reunions, Bridal Showers, Event Planning, Small Business, Business Networking, Entertainment, Public Speaking, Advertising, Customer Service, Social Media Marketing
Education
Baker College Business and Corporate Services
Northwest High School
Gateway Medical Center July 2015 - Present
Freudenberg Filtration Technologies April 2013 - July 2015
Freudenberg Filtration Technologies August 2010 - April 2013
AT&T Mobility August 2005 - August 2010
Skills
Employee Relations, Employee Training, FMLA, HRIS, Human Resources, Personnel Management, HR Policies, Benefits Administration, 401k, New Hire Orientations, Terminations, Sourcing, Onboarding, Process Improvement, Performance Management, Talent Acquisition, Training, Management, Recruiting, Customer Service, Team Building, Leadership, Interviews, Succession Planning, Labor Relations, Temporary Placement, Public Speaking, Event Planning, PowerPoint, Social Networking, Sales, Microsoft Office, Strategic Planning
Education
Austin Peay State University 2005 — 2010
B.B.A., Business Management, Human Resources
Clarksville Academy
Diploma, Highschool
Atlantic Tele-Network, Inc. January 2012 - Present
Commnet Wireless September 2010 - January 2012
AT&T Mobility November 2009 - August 2010
Centennial Wireless April 2007 - January 2010
Centennial Communications August 2001 - April 2007
Lincoln Financial Group 1999 - 2001
Skills
Wireless, Vendor Management, Operational Support, Telecommunications, CDMA, LTE, Mobile Devices, Cellular Communications, 4G, VoIP, GSM, Product Management, Team Building, Mobile Communications, Mobile Applications, MPLS, Strategic Partnerships, UMTS, SS7, IP, Mobile Technology, Networking, 3G, VAS, Network Design, SMS, WiMAX, M2M, Broadband, Computer Network..., Mobile Internet, SIP, Roaming, Ethernet, EVDO, Wireless Networking, WiFi, Managed Services, Telephony, Unified Communications, Carriers, GPRS, RF, Call Centers, Microwave
Education
Indiana University—Purdue University Fort Wayne 1996 — 1999
BA
Ball State University
AT&T Mobility January 2011 - Present
ATT Mobility August 2010 - Present
AT&T Mobility August 2010 - December 2010
ATT Mobility June 2009 - July 2010
ATT Mobility June 2009 - July 2010
AT&T Mobility December 2007 - June 2009
ATT Mobility September 2006 - November 2007
ATT Mobility July 2005 - November 2007
Cingular Wireless August 2004 - July 2005
Cingular Wireless December 2003 - August 2004
Skills
Call Center, Call Centers, Sales, Customer Satisfaction, Training, Management, Customer Experience, Customer Service, Leadership, Sales Operations, Time Management, Interviews, Coaching, Strategy, Sales Management, Project Management, Merchandising, Security, Customer Retention, Team Leadership, Wireless, Troubleshooting, Team Building, Telecommunications, Sales Process, Payroll, Account Management, Retail Sales, Team Management, Direct Sales, Inventory Management, Vendor Management, Employee Training
Education
May 2006 University of Phoenix Online 2006 — 2006
University of Phoenix Online 2006 — 2006
Business Management
South Louisiana Community College 2000 — 2002
Mass Communication
Austin Community College
Liberal Arts
University of Southwestern Louisiana
Mass Communication
Lafayette High School 1990 — 1994
diploma
AT & T April 2014 - Present
AT&T Mobility 2011 - April 2014
AT&T Mobility January 2008 - December 2010
AT&T Mobility June 2006 - January 2008
Skills
Product Marketing, Marketing, Wireless, Telecommunications, Mobile Devices, Product Management, Retail, Solution Selling, Sales Operations, Customer Experience, Direct Sales, Cellular Communications, Mobile Technology, Customer Retention, VoIP, Salesforce.com, Management, Vendor Management, Selling, Call Centers, Unified Communications, Team Building, Sales, Managed Services, Customer Service, B2B, Contract Negotiation, Cross-functional Team..., Sales Process, Customer Satisfaction
Education
Southern Methodist University 2000 — 2003
Masters, Liberal Arts
Baker University 1995 — 1999
BS, Biology
Capital Technology Solutions July 2014 - Present
Action Pest Control May 2014 - June 2014
Aetna February 2014 - March 2014
Rose International August 2013 - November 2013
AT&T Mobility December 2007 - July 2013
Old Days The Movie February 2012 - April 2012
Bethany Christian Childcare June 2004 - November 2007
Skills
Troubleshooting, Telecommunications, Wireless, GSM, Cellular Communications, IP, Microsoft Office, Call Centers, UMTS, LTE, 3G, Mobile Devices, Video Editing, Final Cut Pro, Call Center, Film Production, Audio Editing, Health Insurance, PowerPoint, Photoshop, Windows & Mac operating..., Logistics, Android, Microsoft Excel, IT Solutions, Scheduling, Appointment Scheduling, Report Development, Report Preparation, Pest Control, Fuel, Trucking, Oil Industry, Database Maintenance, Database Monitoring, Process Improvement, Microsoft Word, Customer Satisfaction, Sales, Customer Service, Networking
Education
Ball State University 2004 — 2007
Bachelor of Arts (B.A.), Telecommunications - Multimedia
Butler University 2003 — 2004
Bachelor of Arts (BA), Telecommunications
AT&T mobility February 2013 - Present
Business Information Systems October 2011 - February 2013
Heartland Payment Systems September 2009 - January 2010
Heartland Payment Systems January 2006 - September 2009
DialAmerica Marketing August 2004 - January 2006
2003-2004 September 2004 - September 2005
Skills
Customer Service, Customer Relations, Inventory Management, Customer Satisfaction, Management, Process Improvement, Software Documentation, Team Building, Microsoft Office, Troubleshooting, Marketing, Leadership, Credit Cards, Sales, Team Leadership, Business Analysis, Training, CRM, Call Centers, Customer Retention, Strategic Planning, Vendor Management, Microsoft Excel, Customer Experience
Education
Milligan College 2010 — 2011
BBA, Business Administration(accounting/finance)
Northeast State Technical College 2007 — 2010
AAS, Business Management
Austin Peay State University 2000 — 2004
BS, Business
ADP 2011 - Present
Coventry Health Care April 2010 - September 2011
AT&T July 2008 - April 2010
AT&T Mobility October 2005 - July 2008
Skills
Sales Process, Time & Attendance, Insurance, Benefits Administration, Retention Strategies, HR technology, Payroll, Compliance, OSHA, Sales Management, Cold Calling, B2B, Employee Benefits, Building Relationships, Sales, Leadership, Sales Operations, Process Improvement, Strategic Planning, Team Building, Training, Human Resources, New Business Development, Recruiting
Education
Austin Peay State University 2004 — 2006
BA, Communications
Avaya May 2015 - Present
AT&T January 2015 - May 2015
AT&T Mobility April 2011 - December 2014
AT&T May 2006 - April 2011
Orbit Tech 2005 - 2006
Skills
MPLS, Telecommunications, VoIP, Managed Services, Wireless, Ethernet, Competitive Analysis, PRI, Routing, WAN, B2B, Long Distance, Professional Services, Call Centers, Telephony, Unified Communications, Sales, SIP, Co-location, Selling, Broadband, DSL, SIP Trunking, M2M, Internet Services, Data Center, IP, Cisco Technologies, SaaS, Networking, Channel Partners, Network Architecture, Sales Operations, Network Design, Hosted Services, Strategic Partnerships, Product Management, Wireless Networking, Metro Ethernet, Video Conferencing, Sales Process, T1, Mobile Technology, Disaster Recovery, Avaya, Mobile Devices, Solution Selling, Account Management, Cellular Communications, Cloud Computing
Education
Ball State University 1995 — 1999
Bachlor of Arts, Telecommunications Sales and Management
University of Michigan School of Social Work August 2012 - September 2013
University of Michigan August 2012 - September 2013
AT&T January 2012 - April 2013
AT&T Mobility January 2012 - April 2013
AnnArbor.com May 2010 - October 2012
Skills
Psychology, Research, Clinical Research, Qualitative Research, Quantitative Research, Data Analysis, Sports Psychology, Social Sciences, Sports Marketing, Advertising Sales, Direct Sales, Inside Sales, Outside Sales, Social Media, Cold Calling, Customer Service, Organizing, Marketing Communications, Interpersonal..., Email Marketing, Social Media Marketing, Fast Learner, Social Networking, Social Skills, Social Networking Sites, International Marketing, Goal Oriented, Able To Multi-task, Listening Skills, Organizational Skills, Deadline Management, Cash Handling, Sales Support, Retail Sales, Phone Sales, Sales Operations
Education
Baker College Center for Graduate Studies 2011 — 2013
Bachelor of Science, Psychology
Washtenaw Community College 2003 — 2006
Associate of Arts, Humanities & Social Sciences
Texas DPS Officers Association June 2007 - Present
City of Austin November 2005 - June 2007
AT&T Mobility April 2001 - October 2005
Skills
Event Planning, Customer Service, Word, Social Media Marketing, Microsoft Word, PowerPoint, Social Networking, Strategic Planning
Education
Austin Community College
Crockett
AT&T October 2013 - Present
AT&T August 2011 - October 2013
Harrison College April 2010 - December 2011
AT&T Mobility August 2009 - August 2011
AT&T December 2004 - August 2009
AT&T October 2001 - December 2004
BBA Engineering January 1998 - October 2001
InterDesign Group January 1995 - January 1998
HNTB 1990 - 1994
Skills
Project Portfolio..., Telecommunications, Strategic Planning, Outside Plant, Radio Networks, Financial Analysis, Operations Management, Wireless, Negotiation, Adult Education, Team Building, Team Leadership, Cross-functional Team..., Coaching, Microsoft Office, Management, Contract Management, Computer Network..., Vendor Management, Program Management, Networking, Project Management
Education
Ball State University 2005 — 2008
MBA, Business Administration, Management and Operations
Marian College 1988 — 1991
BBA, Management
Adams Radio Group, LLC August 2014 - Present
Precise Health llc March 2014 - Present
Laboratories C.O.P. Inc./Ideal Protein June 2013 - March 2014
Yellowbook 2010 - June 2013
AT&T Mobility 2009 - 2010
Five Star Distributing 2006 - 2008
Skills
Account Management, Marketing, Sales Presentations, Event Planning, Sales, Public Relations, Direct Sales, Cold Calling, Customer Service, B2B, Social Media Marketing, Advertising, New Business Development, Lead Generation, Online Advertising, Customer Retention, Sales Process, Marketing Strategy, Social Networking, Trade Shows
Education
Indiana University-Purdue University at Fort Wayne 2001 — 2003
Bachelor of Science (BS), Elementary Education and Teaching
Ball State University 1998 — 2001
Business Teacher Education
SunPower Corporation January 2015 - Present
Solarbridge Technologies March 2013 - November 2014
AT&T Mobility June 2007 - March 2013
The Home Depot June 2005 - August 2006
Univision Radio July 2003 - February 2005
IBC Bank 1998 - 2001
Skills
Sales, Customer Retention, Customer Satisfaction, Customer Service, Customer Experience, Wireless, Sales Operations, Sales Management, Telecommunications, Microsoft Office, Inventory Management, Retail, Salesforce.com, Quotas, Teamwork, Cellular Communications, Training, Spanish, Outlook, Account Management, Sales Process, Social Networking, Team Building, PowerPoint, Problem Solving, Marketing, Solution Selling, Microsoft Excel, Wireless Broadband, Customer Relations, Photography, Customer Support, Radio Advertising, Time Management, Microsoft Word, Marketing Strategy, Merchandising, Social Media Marketing, Radio Promotions, Boy Scouts, Management, Leadership, Promotions, Linux, JIRA, Confluence, Technical Support, Solar, Creative Solutions, Direct Sales
Education
The University of Texas at Austin 2006 — 2007
High School, Computer Engineering, 3.0
Austin Community College
The University of Texas at Austin
Medtronic Minimed December 2008 - Present
Medtronic 2008 - Present
at&t-mobility September 2004 - December 2008
Education
Azusa Pacific University 2008 — 2010
MA, Leadership and Organizational Studies
Google (Contractor) April 2015 - Present
Wireless Deployment August 2014 - January 2015
AT&T February 2014 - July 2014
Communication Infrastructure Corp. (CIC) September 2012 - January 2014
AT&T Mobility December 2009 - August 2012
Cricket Communications February 2008 - August 2009
Revol Wireless January 2005 - August 2007
Skills
Wireless, Wireline, Engineering, Mergers, OSP, Telecommunications, Broadband, Strategic Planning, LTE, CDMA, GSM, Negotiation, Carriers, RF, Mobile, Cellular, UMTS, 3G, Contract Negotiation, 4G, Wireless Networking, Cellular Communications, Project Management, Microwave, T1, Wireless Broadband, Network Design, Isp, Vendor Management, CDMA2000, Project Planning, Fiber Optics, Optical Fiber, Network Engineering, TDMA, Backhaul, Team Leadership, Provisioning, Troubleshooting, Network Deployment, Site Acquisition, Cross-functional Team..., Ethernet, Telecommunications..., Switches, Antennas, MS Project, Process Improvement, Transmission, Drive Test
Education
Baldwin-Wallace College 2008 — 2008
PMP, Project Management
Youngstown State University 1986 — 1991
Bachelor of Science in Applied Science (BS)
Bendix Commercial Vehicle Systems LLC December 2011 - Present
AT&T Mobility July 2010 - June 2011
Alltel October 2005 - July 2010
Alltel March 2002 - October 2005
Alltel Wireless September 1999 - March 2002
GTE 1995 - 1999
Skills
Analysis, Budgeting, Business Analysis, Business Strategy, Data Analysis, Excel, Forecasting, Financial Analysis, Financial Planning, Mergers, Microsoft Office, PowerPoint, Problem Solving, Telecommunications, Word, Wireless, Pricing Strategy, Product Management, Marketing Strategy, Competitive Analysis, Process Improvement, Team Leadership, Sales, Budgets, Microsoft Excel, Contract Negotiation, Mergers & Acquisitions, Strategy, Account Management, Strategic Planning, Sales Management, Leadership, New Business Development, Sales Operations, Management, Strategic Financial..., Project Management, Product Marketing, Market Research, Marketing, Cross-functional Team..., Six Sigma, Pricing, Customer Retention, Finance
Education
Baldwin Wallace University 1997 — 1999
MBA, Business Systems Management
Heidelberg University 1991 — 1995
B.S., Business Administration and Political Science
Clearview High School 1987 — 1991
High School
AT&T Mobility Small Business Sales and LeasingDell2003 - 2004
Elite.net 1998 - 2002
Education
Austin Community College 2005 — 2010
Networking Administration, Computers and networking
AT&T February 2013 - Present
Theta Chi Fraternity December 2010 - Present
Buckhead Church 2008 - April 2013
AT&T October 2011 - February 2013
Sandy Springs Youth Sports - Baseball January 2012 - June 2012
AT&T Mobility January 2009 - October 2011
Theta Chi Fraternity December 2007 - December 2010
AT&T Mobility 2007 - January 2009
S.W.A.T. Consulting August 2006 - 2007
Ball State University August 2005 - 2007
Skills
Salesforce.com, Sales, Cold Calling, Recruiting, Forecasting, Leadership, Direct Sales, Management, Coaching, Solution Selling, Sales Operations, Customer Service, Customer Satisfaction, Fundraising, Time Management, Selling, Strategic Planning, Microsoft Office, Analysis, CRM, Team Building, Sales Process, Networking, Customer Retention, Account Management, Training, Team Leadership, Business Development, Strategy, Sales Management
Education
Ball State University - College of Business 2005 — 2007
M.B.A., Finance
Ball State University 1999 — 2003
Bachelor of Science, Business Administration, Finance Minor
AT&T May 2015 - Present
AT&T Mobility June 2012 - May 2015
AT&T Mobility May 2010 - June 2012
AT&T Mobility March 2007 - May 2010
Education
Ball State University 2000 — 2006
Arvest Bank May 2015 - Present
Bank of America December 2014 - May 2015
AT&T Mobility December 2013 - December 2014
AT&T November 2012 - December 2013
AT&T May 2012 - November 2012
Wireless Lifestyle May 2011 - May 2012
Skills
Wireless, Telecommunications, Direct Sales, Customer Retention, Solution Selling, Call Centers, Managed Services, Customer Experience, Sales Operations, Customer Satisfaction, Cellular Communications, Mobile Devices, Cold Calling, Account Management, Sales Process, Unified Communications, Selling, Team Building, Customer Service, Sales Management, Management, Team Leadership, Retail, Sales Presentations, B2B, Retail Sales, Leadership, VoIP, Inventory Management, Employee Training, Training, Mobile Technology, Marketing, Store Management, Strategic Planning, New Business Development, Product Management, Sales
Education
Baker University 2015 — 2017
Master of Business Administration (M.B.A.), Accounting and Business/Management
Missouri State University 2010 — 2014
Bachelor's Degree, Finance, General
Saint Louis University 2009 — 2010
Bachelor's degree, Finance, General
Realtor - Avenue Realty July 2014 - March 2015
Nashville Real Estate Services December 2013 - June 2014
Skywatch Traffic January 2013 - July 2013
Podcamp 2012 Nashville 2012 - 2012
AT&T/Cingular Wireless March 2003 - September 2011
AT&T Mobility 2003 - 2011
Interactive Blvd 2002 - 2003
99.7 WTN Radio 1998 - 2002
WSM AM FM Radio 1984 - 1994
WSM AM FM Radio 1984 - 1994
Skills
Sponsorship, Event Marketing, Advertising Sales, Sports Marketing, Budget Management, Brand Awareness, Integrated Marketing, Account Management, Media Planning, Strategic Partnerships, Marketing Communications, Public Speaking, Budgets, Copywriting, Public Relations, Event Planning, Marketing, Sales, Social Media, Project Management, Cross-functional Team..., Brand Management, Fundraising, Social Media Marketing, Email Marketing, Marketing Strategy, Online Marketing, Direct Marketing, Product Marketing, Online Advertising, B2B, Social Networking, Market Planning, Lead Generation
Education
Austin Peay State University
Bachelor of Science
Oracle October 2014 - Present
Apple Inc. August 2012 - October 2014
AT&T Mobility February 2012 - August 2012
Apple Retail October 2010 - February 2012
Combat Sports Group October 2009 - October 2010
Skills
New Business Development, Business Development, Marketing Strategy, Marketing, Strategic Planning, Customer Engagement, Investments
Education
Babson College 1999 — 2003
BA, Business Administration
Tabor Academy 1996 — 1998
Wells Fargo March 2015 - Present
Great Western Financial Services, Inc. April 2013 - March 2015
Pacers Sports & Entertainment July 2012 - March 2013
US Army March 2007 - March 2013
Indianapolis Colts May 2012 - July 2012
University Directories May 2011 - August 2011
AT&T Mobility August 2008 - September 2010
Skills
Sales, Marketing, Cold Calling, Sports Marketing, Customer Service, Budgets, Sports Management, Advertising, Event Planning, Sponsorship, Sports, Event Management, Ticket Sales, Facebook, Social Networking, Management, Leadership, Public Relations, Time Management, Marketing Strategy, Microsoft Word, Strategic Planning, Mortgage Lending, Mortgage Servicing, VA loans, FHA financing, Jumbo Mortgage, Loan Origination, Loan Servicing, Refinance, Mortgage Refinance
Education
Ball State University 2008 — 2012
Bachelor of Applied Science (B.A.Sc.), Sport and Fitness Administration/Management
Vincennes University 2002 — 2005
Associate of Science (A.S.), Athletic Training/Trainer
Pruvan, Inc August 2015 - Present
Pruvan, Inc. May 2014 - Present
Pruvan, Inc. August 2013 - May 2014
AT&T Mobility November 2012 - August 2013
G4S Secure Solutions (USA) Inc. September 2011 - November 2012
US Army September 2009 - January 2011
US Army February 2007 - September 2009
US Army January 2001 - January 2006
Skills
SIGINT, Physical Security, Counterterrorism, Military, Intelligence Analysis, Security Clearance, Information Assurance, Networking, Military Operations, Personal Security, MS Office Suite, Asana, Zendesk, Solve 360, Google Docs, Node.js, Security, Team Leadership, Intelligence, Leadership, National Security, Microsoft Office, DoD
Education
Austin Community College
AS, Engineering
AT&T Mobility
Skills
Process Improvement, Wireless
Education
Baker University
Master of Business Administration (MBA), Business Administration and Management, General
Keller Graduate School of Management of DeVry University
Master's degree, Accounting and Finance
William Jewell College
Bachelor's degree, Biology, General
Dell April 2013 - May 2015
AT&T Mobility November 2005 - April 2013
Skills
Solution Selling, Account Management, Sales, Managed Services, Customer Satisfaction, Management, Salesforce.com, Direct Sales, Training, Channel Partners, Sales Process, Program Management, Wireless, Unified Communications, Disaster Recovery, Vendor Management, Sales Presentations, IP, Selling, Strategic Partnerships, VoIP, Cloud Computing, Storage, B2B, AutoCAD, Telecommunications, MPLS, Customer Retention, Data Center, Virtualization, Pre-sales, Network Security, Enterprise Software, SaaS, VDI, Wireless Networking, AutoCAD Architecture, AutoCAD Civil 3D, Civil 3D, Wireless Broadband, Wireless Security, Contract Management, VMware, Hyper-V, Dell KACE, Storage Area Networks, Storage Virtualization, Enterprise Storage, Servers, Windows Server
Education
Texas State University-San Marcos 2013 — 2017
Bachelor of Applied Science (BASc)
Austin Community College 2006 — 2010
Associate of Arts and Sciences (AAS)
Yodle September 2014 - Present
Yodle November 2011 - September 2014
AT&T Mobility August 2005 - October 2008
Skills
SEO, PPC, Online Advertising, Online Marketing, Organic Search, SEM, Lead Generation, Google Adwords, Google Analytics, Search Advertising, Mobile Marketing, Keyword Research, Photoshop, Sketchbook Pro, Salesforce.com, Local SEO, WordPress, Online Reputation..., Web Marketing, Facebook Marketing, Barnacle SEO, Content Marketing, Project Management, SQL, Branding, Marketing Strategy, Affiliate Marketing, Graphic Design
Education
Ball State University 2004 — 2008
Fine Arts / Business Administration
LEDR Technologies Inc. July 2014 - Present
Imaginatik June 2013 - June 2014
Innosight November 2010 - June 2013
RetireLife, Inc. March 2009 - April 2013
Covidien March 2009 - May 2009
Babson College January 2009 - May 2009
Babson College April 2008 - May 2009
AT&T Mobility September 2008 - December 2008
Sterling-Rice Group June 2005 - April 2008
Education
Babson College - Franklin W. Olin Graduate School of Business 2008 — 2009
MBA
Loyola Marymount University 2001 — 2005
BBA
Vestas November 2013 - Present
Sky Climber, LLC August 2013 - October 2013
CVS Pharmacy October 2012 - June 2013
Wayne State University September 2009 - December 2010
AT&T Mobility October 2008 - January 2009
Skills
Cpr Certified, First Aid, Supervisory Skills, Customer Service, Sales, Critical Thinking, Security, Data Entry, Training, Process Scheduler, Time Management, Teamwork, Team Leadership, Leadership, PowerPoint, CPR Certified, Energy, Maintenance, Maintenance, Microsoft Excel, Engineering, Project Management, Management, Microsoft Office, Microsoft Word
Education
MIAT College of technology 2012 — 2013
Power Technician Diploma, Power Technician
Wayne State University 2006 — 2010
Incomplete, Political Science and Government
Baker College of Allen Park 2011 — 2012
Physical Therapy Technician/Assistant
180 Medical October 2014 - Present
inVentiv Health/Allergan May 2012 - October 2014
Paychex October 2011 - May 2012
AT&T Mobility August 2008 - October 2011
Cintas August 2006 - August 2008
WRTV 6 Indianapolis May 2006 - August 2006
Skills
PowerPoint, Qualifying Prospects, Microsoft Word, Microsoft Excel, Outlook, Business Writing, Business Acumen, Customer Service, Sales, Selling, Solution Selling, Lead Generation, Cold Calling
Education
Ball State University 2002 — 2006
Bachelors, Telecommunications: Sales Management and Promotions
Dell July 2013 - Present
Spohn & Associates March 2013 - June 2013
AT&T Mobility June 2008 - March 2013
UniMed Direct December 2012 - February 2013
Target Co September 2007 - May 2012
Riviera Restaurant August 2006 - August 2007
Skills
Sales, Account Management, Marketing, Customer Service, Direct Sales, Solution Selling, Sales Process, Retail, Selling, Sales Management, Leadership, Salesforce.com, Customer Satisfaction, Telecommunications, Customer Retention, Customer Experience, Team Leadership, Social Media Marketing, Sales Operations, CRM, Microsoft Excel, Cold Calling, Call Center, Product Marketing, Microsoft Word, PowerPoint, SEO, Email Marketing, Dell Workstations, Dell Computers, ISV, Dell Rugged
Education
St. Edward's University 2010 — 2012
BBA, Marketing
Austin Community College 2008 — 2010
Coronado High School 2003 — 2007
salesforce.com April 2014 - Present
Apex Systems July 2009 - April 2014
Superior Design-Build, LLC June 2008 - July 2009
AT&T Mobility February 2006 - July 2008
Skills
Technical Recruiting, Applicant Tracking..., Talent Acquisition, Recruiting, Staffing Services, Negotiation, Screening, College Recruiting, Screening Resumes, Temporary Placement, Management, Contract Negotiation, Wireless, Sales Process, Leadership, Employee Engagement, Technical Support, XP, People Skills, Hiring, Sales Operations, Data Center, Customer Satisfaction, Windows 7, Storage, Employee Benefits, Time Management, Windows, Process Improvement, VPN, Disaster Recovery, VoIP, Software Documentation, Network Administration, Team Leadership, Security, VMware, Active Directory, Switches, Wireless Networking, System Deployment
Education
Ball State University
BS, Psychology
AT&T Mobility April 2000 - October 2014
Skills
Strategic Planning, Customer Retention, Fundraising, Sarbanes-Oxley Act, Accounting, Outlook, Management, Budgets, Policy, Auditing, Recruiting, Process Improvement, Leadership, Team Building, Analysis, Customer Service, Training, Call Centers, Microsoft Office, Public Speaking
Education
Webster University 2008 — 2012
MBA, MBA
Austin Peay State University 1994 — 1999
BBA, Finance
NuCO2 December 2014 - Present
Sprint November 2013 - November 2014
Olympia Stone October 2012 - October 2013
Comcast Business Class September 2011 - October 2012
AT&T Mobility June 2007 - September 2011
Tradehome Shoes August 2006 - June 2007
Papa John's International February 2005 - 2006
Maui Wowi Hawaiian Coffees and Smoothies 2002 - 2004
Skills
Telecommunications, Wireless, Social Media Marketing, Networking, New Business Development, Social Networking, Direct Sales, Account Management, Sales, Sales Process, B2B, Selling, Business Development, Customer Satisfaction, Solution Selling, Sales Management
Education
University of Indianapolis 2014 — 2017
Master of Business Administration (MBA)
Ball State University 2005 — 2009
Bachelor of Arts, Telecommunications
Lebanon High School 2001 — 2005
Honors Diploma
AirWatch by VMware June 2015 - Present
AT&T January 2015 - May 2015
AT&T August 2014 - December 2014
AT&T January 2014 - August 2014
Campus Special 2009 - April 2014
AT&T April 2012 - December 2013
AT&T May 2011 - May 2012
AT&T July 2009 - May 2011
AT&T Mobility July 2009 - January 2010
Ball State University August 2007 - May 2009
Skills
Customer Service, PowerPoint, Word, Promotions, Spanish, Microsoft Word, Account Management, Marketing, Customer Satisfaction, Advertising, Cold Calling, Sales, B2B, Training, Selling, Management, Event Planning, Sales Management, Public Speaking, Product Marketing
Education
Ball State University 2005 — 2009
B/A, Spanish & Multimedia production
Universidad de Oviedo 2007 — 2007
Bachelor of Arts, Spanish
Nationwide Insurance February 2014 - Present
American Century Investments October 2012 - January 2014
American Century Investments October 2010 - October 2012
AT&T Mobility June 2009 - October 2010
Circuit City October 2007 - April 2009
Skills
Customer Experience, Salesforce.com, Customer Retention, Sales, Retail, Call Center, Direct Sales, Customer Satisfaction, Competitive Analysis, Portfolio Management, Strategic Financial..., Change Management, Coaching, Call Centers, Mutual Funds, Investment Strategies, Financial Analysis, Management, Sales Management, Business Intelligence, Relationship Management, CRM, Investments, Leadership, Financial Planning
Education
Avila University
Master of Business Administration (M.B.A.), Finance
Missouri State University
Bachelor's degree, Finance, Real Estate
HackerAgency April 2014 - Present
LG Consulting (Consultant @ Costco) October 2012 - November 2013
Tapfin (Consultant @ Expedia) May 2012 - August 2012
AT&T Mobility January 2006 - January 2012
AT&T Mobility January 2003 - December 2005
AT&T October 2000 - December 2002
Mastech (Consultant @ AT&T) February 2000 - October 2000
4CS April 1999 - January 2000
Tata Consultancy Services February 1997 - February 1999
JNEC Software Development Park August 1991 - January 1997
Skills
Program Management, Project Management, Vendor Management, Global..., Global Teams Management, Enterprise Information..., SOX Compliance, SAS70 Audits, Offshore Vendor Audits, Call Center Audits, Merger/Acquisition..., Cross-functional Team..., Process Engineering, Full SDLC, CMM Implementations, Call Center, Auditing, Vendors, Management, Information Security, Process Improvement, PMP, Risk Management, Project Planning, Outsourcing, Business Process, PMO, Leadership, Budgets, Strategic Planning, Security, Business Analysis, Resource Management, SDLC, Business Process..., Software Project..., Software Documentation, Information Security..., IT Strategy, Requirements Analysis, Integration, Change Management, Project Portfolio..., Team Leadership, IT Management, PCI DSS, Telecommunications, Analysis, Governance, Visio
Education
CPR4U Health & Safety LLC 2014 — 2014
First Aid CPR AED Certification
The George Washington University 2003 — 2003
Certification, Masters in Project Management
Babasaheb Bhimrao Ambedkar University 1987 — 1991
B.E., Computer Science
AT&T Mobile and Business Solutions July 2013 - Present
AT&T Mobility December 2010 - July 2013
CWA Local 4900 June 2009 - July 2013
AT&T Mobility May 2008 - December 2010
Brighthouse Networks September 2007 - February 2008
T-Mobile USA September 2005 - May 2007
Skills
Customer Service, Customer Retention, Sales, Information Technology, Mobile Technology, Management, Wireless, Sales Management, Customer Satisfaction, Retail, Selling, Advertising, Mobile Devices, Telecommunications, Team Management, Customer Experience, Team Building, Team Leadership, Account Management, Direct Sales, Sales Operations, Microsoft Office, Solution Selling, Strategic Planning, Training, Sales Process, Cellular Communications, Public Speaking, Networking, Inventory Management, Coaching, Leadership, Retail Sales, Store Management, Troubleshooting, VoIP, Social Media, Microsoft Word, Sales Presentations, Time Management, Microsoft Excel, Process Improvement, Employee Training, B2B, Marketing
Education
IUPUI 2005 — 2006
N/A, Visual Communications
Ball State University 2002 — 2005
N/A, Telecommunications
perry meridian 1998 — 2002
Academic Honors Diploma, Academic Honors Diploma
AT&T September 2000 - Present
AT&T Mobility November 2012 - November 2013
AT&T Mobility January 2011 - October 2012
AT&T Mobility August 2006 - December 2010
Cingular Wireless/AT&T Mobility May 2005 - July 2006
Beck Communications June 2003 - May 2005
Cingular Wireless August 2001 - June 2003
BellSouth Mobility September 1998 - July 2001
Skills
Sales Operations, Project Portfolio..., People Management, People Development, Retail Sales, Customer Experience, Customer Satisfaction, Peer Mentoring, Professional Mentoring, Cross-functional Team..., Solution Selling, Direct Sales, Product Management, Telecommunications, Managed Services, Sales Process, Account Management, Mobile Devices, Unified Communications, Wireless, Customer Retention
Education
Austin Peay State University 1994 — 2001
Bachelor of Science, Communications
Austin Peay State University 1994 — 2001
Bachelor of Science (B.S.), Communications
Salesforce Marketing Cloud September 2015 - Present
Geofeedia January 2015 - Present
Salesforce Marketing Cloud January 2015 - September 2015
Teradata August 2013 - July 2014
Experian Marketing Services July 2012 - August 2013
ExactTarget January 2010 - July 2012
Sprint 2009 - 2010
Aramark Uniform Services October 2008 - June 2009
AT&T Mobility October 2007 - October 2008
Verizon Yellow Pages May 2006 - March 2007
Skills
Strategic Prospecting, Prospecting New Accounts, Strategic Planning, Strategic Alliances, Solution Selling, Email Marketing, Email Marketing Software, Cross Channel Marketing, Key Account Management, Account Management, Sales Presentations, C Level Selling, Enterprise Software, Channel Partners, Channel, Channel Sales, E-commerce, Leadership, Marketing Strategy, Digital Marketing, Social Media Marketing, Marketing Automation, Negotiation, Contract Negotiation, Data Integration, Technology, Online Retail, Twitter, Facebook, Networking, Cross Selling, CRM, Team Building, Forecasting, Web Analytics, SaaS, Sales Process, International Sales, Mobile Marketing, B2B, Direct Sales, Competitive Analysis, Competitive Intelligence, Cold Calling, Salesforce.com, Work Ethic, Preparation, High Organizational..., Follow Through, Following Up
Education
Ball State University 2000 — 2005
Bachelors, Business Administration
Coldwell Banker Conroy, Marable & Holleman May 2014 - Present
AT&T Mobility July 2006 - Present
Fort Campbell Federal Credit Union June 2004 - July 2006
Fort Campbell Federal Credit Union October 2002 - June 2004
Skills
Social Media, Writing, Marketing Strategy, Social Media Marketing, Marketing Communications, Public Speaking, Public Relations, Online Marketing, Market Planning, Advertising, Copywriting, Event Management, Direct Marketing, Sales
Education
Austin Peay State University 2006 — 2011
Master of Arts, Corporate Communication
Austin Peay State University 2002 — 2006
B.S., Corporate Communications
AT&T Mobility June 2009 - Present
AT&T Mobility January 2005 - May 2009
AT&T Mobility January 2002 - December 2004
BEA Systems December 2000 - November 2001
BEA Systems June 2000 - November 2000
E*TRADE Financial May 1999 - May 2000
Tata Infotech 1997 - 1999
Skills
Weblogic, Enterprise Architecture, Integration, Project Management, Architectures, SDLC, Telecommunications, Architecture, Application Architecture, Scrum, Oracle, Management, SOA, Enterprise Software
Education
B. M. S. College of Engineering
B.E. in Telecommunications, Electronics, Telecommunications and computer Science
Carmel High School
High School, English, Science, Mathematics
Uptron School of Computer Academy
Diploma in Information Technology, Computer Science
International Institute for Analytics January 2014 - Present
International Institute for Analytics April 2013 - January 2014
TripAdvisor June 2011 - April 2013
TripAdvisor May 2010 - June 2011
Babson College September 2009 - May 2011
AT&T Mobility September 2010 - December 2010
Putney, Inc. September 2009 - May 2010
The Patriot Ledger October 2006 - November 2008
The Milford Daily News November 2004 - October 2006
The Newton TAB May 2003 - October 2004
Skills
Market Research, Entrepreneurship, Email Marketing, Data Analysis, Web Analytics, Marketing Strategy, Start-ups, Editing, Business Strategy, Marketing, Strategy, Consulting, Content Strategy, Marketing Analytics, Business Development, Pricing, Public Relations, B2B, Multi-channel Marketing, Marketing Automation, Sales, Analytics, Analysis, Digital Marketing, Competitive Analysis, Customer Acquisition, B2B Marketing, Management Consulting
Education
Babson College - Franklin W. Olin Graduate School of Business 2009 — 2011
MBA, Marketing, Entrepreneurship
Brandeis University 1998 — 2002
Bachelor of Arts, History and American Studies
AT&T November 2009 - Present
AT&T Mobility August 2001 - November 2009
Education
Avila University 1982 — 1984
AT&T October 2003 - Present
AT&T Mobility October 2003 - Present
Fashion Bug June 2002 - December 2003
Mondo Bakery March 1998 - October 2000
Skills
Customer Service
Education
Baker College Center for Graduate Studies 2012 — 2014
Master of Business Administration, Human Resource
Baker College Business and Corporate Services 2005 — 2011
Bachelor of Business Administration, Human Resources
Educational Institution: North Metro Tech Area
Graphic Arts
Apple Inc. 2010 - Present
Corporation For National Community Service 2009 - 2011
Unisys 2008 - 2009
Arvato Digital Services 2007 - 2008
Movero Technology 2007 - 2008
Brackenridge Hospital 2006 - July 2006
Internal Revenue Service 2006 - July 2006
AT&T Mobility 1997 - March 2006
Skills
Account Management, Call Center, Call Centers, Customer Satisfaction, Customer Service, Management, Microsoft Office, Outlook, Team Leadership, Technical Support, Telecommunications, Troubleshooting, Vendor Management, Wireless
Education
The University of Texas at San Antonio 2006 — 2008
Austin Community College
Texas Tech University Health Sciences Center - School of Medicine
AT&T Mobility April 2010 - Present
AT&T 2000 - 2010
Handleman Entertainment Resources 1989 - 2000
Handleman Company 1989 - 1991
Skills
Process Improvement, Vendor Management, Requirements Analysis, Business Analysis, Program Management, Telecommunications, SDLC, Visio, Databases, PMP, Business Process..., Integration, Team Leadership, ITIL, Analysis, Software Documentation, Team Building
Education
Baker College Business and Corporate Services
LexisNexis September 2013 - Present
Adecco Technical September 2007 - July 2013
AT&T Mobility April 2002 - July 2004
Skills
Lean Six Sigma Green..., Technical Recruiting, Technical Support, Teaching, Recruiting, Customer Service, Temporary Staffing, Contract Recruitment, Executive Search, Training, Resume Writing, Customer Retention
Education
Austin Community College 2008 — 2009
Alternative Teacher Certification
The University of Texas at Austin 1992 — 1998
Bachelor of Science (BS), Communication Disorders Sciences and Services
AT&T Mobility Supported Living StaffIn-PactJune 2002 - July 2006
Education
Ball State University 2005 — 2009
AT&T Mobility Program Execution LeadAT&T MobilityDecember 2003 - Present
Education
Ball State University 1988 — 1992
AT&T Mobility March 2010 - Present
AT&T Mobility December 2002 - March 2010
Cingular Wireless 2000 - 2002
MBS Communications 1993 - 1996
Skills
Sales Operations, Sales Management, Sales, Retail, Management, Wireless, Telecommunications, Direct Sales, Solution Selling, Mobile Devices, Customer Retention, Cellular Communications, Account Management, Business Development, Call Centers, Coaching, Cold Calling, Competitive Analysis, Customer Experience, Customer Satisfaction, Income Statement, Managed Services, Product Marketing, Wireless Broadband, VoIP, Unified Communications, Sales Process, Team Leadership, Salesforce.com, Vendor Management, Strategic Planning, Team Building
Education
Central Connecticut State University 1990 — 1994
Bachelor of Arts (B.A.), English/Journalism
Babson College 2011 — 2011
Women's leadership
Charis Bible College February 2015 - Present
Comfort Keepers January 2013 - Present
AT&T Mobility June 2005 - September 2012
Skills
Social Media, Customer Experience, Cellular Communications, Telecommunications, Direct Sales, Broadband, Unified Communications, Customer Service, Quotas, Wireless, Mobile Devices, Solution Selling, Mobile Technology, 4G, Wireless Broadband, Mobile Communications, Abstract Paintings, Fine Art, Visual Arts, Team Building, Teaching, Event Planning, Cold Calling, Wireline, Leadership, Acrylic Painting, Social Networking
Education
Charis Bible College 2012 — 2015
Associate's degree, Biblical Studies
Ball State University 1998 — 2005
Apple June 2013 - Present
Apple August 2011 - June 2013
Apple Inc. August 2009 - May 2011
Apple May 2009 - August 2009
Apple August 2008 - May 2009
Movero Technology June 2008 - August 2008
E Communication Advantage October 2007 - June 2008
AT&T Mobility January 2002 - October 2007
Samsung Semiconductor June 2000 - September 2001
Skills
Training, Call Centers, Management, Team Building, Recruiting, Technical Support, Call Center, Troubleshooting, Customer Service, Time Management, Project Management, Customer Satisfaction, Customer Experience, Coaching, Analysis, Strategic Planning, Leadership Development, iPhone, Persuasive Presentations, Strategic Communications, Interviews, Influence Others, COPC Registered...
Education
Dale Carnegie 2012 — 2013
Leadership Training, Organizational Leadership
Austin Community College 2009 — 2009
A+ Certification, Computers, Software, Networking
University of Phoenix Online 2007 — 2009
Management, Management
Austin Business College 1999 — 2002
Associates, Office Systems Technology
Nationwide Childrens Hospital September 2015 - Present
Self Employeed January 2008 - Present
Apple July 2012 - September 2015
AT&T Mobility June 2010 - July 2012
Walgreens January 2007 - July 2010
Panera Bread 2007 - 2008
Muncie Animal Shelter May 2007 - August 2007
Westminster Village / Life Care Services January 2003 - December 2006
Skills
Photography, Adobe Creative Suite, Fine Art Photography, PowerPoint, Microsoft Excel, Darkroom, Digital Photography, Customer Service, Customer Satisfaction, Graphic Design, Marketing, Visual Communication, Microsoft Word, Event Photography, Microsoft Office, Portrait Photography, Art, Weddings, Web Design, Social Networking, Image Editing, Image Manipulation, OS X, Mac, Photos, Photoshop, Sales, Social Media, Retail, Mac OS
Education
Franklin University 2012 — 2013
Master of Science (MS), Marketing and Communication, 3.6 gpa
Ball State University 2004 — 2009
Bachelor of Fine Arts (BFA), Photography
Baptist Health System July 2011 - Present
AT&T Mobility March 2009 - February 2011
AT&T Mobility April 1997 - February 2011
AT&T Mobility April 1997 - February 2011
BellSouth Mobility February 1999 - November 2002
Cellular One April 1997 - February 1999
L.S November 1992 - April 1997
LS Ayres 1992 - 1997
Skills
Coaching, Human Resources, Customer Retention, Customer Service, Training, Management, Staff Development, Team Leadership, Cold Calling, Telecommunications
Education
Ball State University 1989 — 1992
BA, Journalism
Ball State University 1988 — 1992
Bachelor of Arts, Advertising
BRHS 1984 — 1988
Robo6k June 2012 - Present
AT&T Mobility November 2001 - June 2012
Cingular 2004 - 2005
AT&T Mobility 2003 - 2004
AT&T Mobility 2001 - 2003
Skills
Telecommunications, Management, Networking, Wireless, Troubleshooting, Sales, Customer Service, Technical Support, Finance, Invoicing, Pricing, Direct Sales, Customer Retention, Cold Calling, Sales Process, Solution Selling, Sales Operations, Account Management, Salesforce.com
Education
Austin Community College
F.H. Bertling June 2014 - August 2014
AT&T Mobility January 2014 - May 2014
Grupo Schroth January 2012 - July 2013
Grupo Schroth February 2010 - December 2011
SERCOBE January 2009 - December 2009
Qhali July 2007 - December 2009
Nextel March 2007 - August 2007
Scotiabank October 2006 - March 2007
Skills
Product Development, Marketing Strategy, New Business Development, Sales Management, Negotiation, English, Business Planning, Strategic Planning, Business Strategy, Sales, Market Analysis, Spanish, Market Research, Strategy, Team Leadership
Education
Babson College - Franklin W. Olin Graduate School of Business 2013 — 2015
Master of Business Administration (MBA)
Universidad de Lima 2000 — 2006
Industrial Engineering, Engineering
Markham College 1987 — 1999
High School
Pine Lake Country Club April 2015 - Present
EW Kitchens September 2014 - January 2015
Bella Cucina Designs LLC August 2014 - August 2014
The Home Depot June 2004 - 2012
AT&T Mobility 1994 - 2003
Skills
Interior Design, Floor Plans, Rendering, 20/20 Design, Retail, Space planning, Sketching, 20/20 Design Software, Kitchen & Bath Design, Furniture
Education
Baker College of Auburn Hills
Interior Design
Oakland Community College
Associate's degree, Interior Design
AT&T Mobility 2005 - Present
AT&T Mobility 2005 - Present
Business Care Manager February 1998 - 2005
Skills
Wireless, Management, Solution Selling, Customer Satisfaction, Managed Services, Telecommunications, Customer Retention, Strategy, Sales, Sales Operations, Direct Sales, Mobile Devices, Account Management, Sales Management, Sales Process
Education
Baldwin-Wallace College 1995 — 1998
Bachelor's degree, Communications
AT&T January 2011 - Present
AT&T Mobility 2010 - Present
Skills
Telecommunications, Cellular Communications, Wireless, Team Building, WiMAX, RF, Broadband, LTE, Telephony, Engineering, Optical Fiber, Direct Sales, Vendor Management, Call Centers, Operations Management, Fiber Optics, Team Leadership, Ethernet, Troubleshooting, UMTS, Microwave, Management, Product Management, Construction, VoIP, Solution Selling, 4G, DSL, Contract Negotiation, Unified Communications, Project Planning, Cross-functional Team..., GSM, Customer Retention, Computer Network..., Customer Satisfaction, Account Management, 3G, Project Management, CDMA, MPLS, New Business Development, Mobile Devices, Integration, Managed Services, IP, T1, Business Development, Sales Management, Program Management
Education
Baldwin-Wallace College 1993 — 1995
MBA, Business
Kent State University 1984 — 1988
Bachelor of Science (BS), Electrical and Electronics Engineering
Comcast November 2014 - Present
Comcast April 2013 - November 2014
Comcast June 2012 - April 2013
AT&T Mobility July 2011 - June 2012
AT&T Mobility April 2010 - June 2011
AT&T Mobility August 2007 - March 2010
Skills
Retail, Telecommunications, Sales Management, Retail Sales, Sales, Accountability, Staff Development, Broadband, Customer Satisfaction, Account Management, Wireless, Cellular Communications, Customer Experience, Sales Analysis, Management, Training, Customer Service, Salesforce.com, Direct Sales
Education
Ball State University 2007 — 2009
BA, Accounting
Universidad San Francisco de Quito 2006 — 2006
Intercultural Exchange Student
Manchester College 2005 — 2006
Accounting
Prestigious Photography & Film January 2010 - Present
Comcast Cable November 2009 - January 2011
AT&T Mobility August 2006 - July 2009
Skills
VoIP, Call Centers, Troubleshooting, Telecommunications, Wedding Photography, Portrait Photography, Art, Fashion Photography, Graphic Design, Image Editing
Education
Austin Peay State University 2001 — 2004
Computer Science
AT&T Mobility January 2011 - March 2015
AT&T Mobility February 2008 - December 2010
AT&T Mobility January 2003 - January 2008
Skills
Telecommunications, Wireless, Mobile Devices, Sales Operations, Customer Retention, Team Leadership, Databases, Telecommunications..., Microsoft Excel, MS Excel Pivot Tables, Access, Microsoft Word, Microsoft Office, SQL, Teradata, Teradata SQL, Data Analysis, Data Migration, Monarch Pro, Essbase
Education
University of Massachusetts, Amherst 1985 — 1990
Bachelor’s Degree, Psychology
Babson College - Franklin W. Olin Graduate School of Business
Master of Business Administration (MBA)
Apple December 2013 - Present
AT&T Mobility May 2011 - November 2013
RadioShack May 2010 - March 2011
RadioShack November 2008 - May 2010
Skills
Store Management, Loss Prevention, Visual Merchandising, Store Operations, Shrinkage, Planograms, Retail Sales, Multi-Unit Management, Multi-unit, Retail
Education
Ball State University 2004 — 2005
Ivy Tech Community College
Burlington Telecom January 2012 - Present
AT&T Mobility December 2008 - January 2012
UNICEL/RCC October 2002 - December 2008
Hathaway's Tae March 2001 - March 2003
UNCIEL/RCC May 1999 - October 2002
Skills
Telecommunications, Wireless, Sales Management, Account Management, Customer Satisfaction, Direct Sales, Team Building, Solution Selling, Mobile Devices, Team Leadership, New Business Development, Strategic Planning, Sales Operations, Forecasting, Channel, Negotiation, Retail, Coaching, Call Center, Project Management, Leadership, Customer Retention, Call Centers, Training, Business Planning, Customer Experience, Program Management
Education
Ashworth College
S; 2012B.S, Business Management; Business Administration
Babson College
AT&T Mobility June 2011 - Present
Best Buy February 2007 - June 2011
Circuit City October 2006 - February 2007
Education
Ball State University
BACHELOR OF SCIENCE, OPERATIONS MANAGEMENT
AT&T Mobility November 2007 - Present
T-Mobile February 2006 - October 2007
Best Buy June 2004 - September 2007
Skills
Telecommunications, Direct Sales, Wireless, Mobile Devices, Solution Selling, VoIP, Managed Services, Customer Retention, Call Centers, Customer Experience, Unified Communications, Sales Operations, Customer Satisfaction, Cellular Communications, Account Management, Sales, Cold Calling, Sales Process, Sales Management
Education
Baker College Center for Graduate Studies 2014 — 2016
Bachelor's of Business, Business, Management, Marketing, and Related Support Services
AT&T Mobility August 2006 - Present
AT&T/Clearchoice Mobility April 2006 - August 2006
AT&T/Clearchoice Mobility June 2003 - April 2006
AT&T/Clearchoice Mobility October 1999 - June 2003
Bakersfield Cellular December 1998 - October 1999
Skills
Wireless, Telecommunications, Managed Services, VoIP, Unified Communications, Solution Selling, Direct Sales, Mobile Devices, Cellular Communications, MPLS, LTE, Call Centers, Customer Experience, Retail Sales, Sales Management, Management, Building World Class...
Education
Duncan Polytechnical High School 1994 — 1998
Bakersfield College
Business Administration and Management, General
AT&T Mobility ArchitectAT&TNovember 2011 - Present
Education
Ball State University
Bachelor of Science (BS), Computer Science & Mathematics
AT&T Mobility September 2013 - Present
AT&T Mobility May 2012 - September 2013
AT&T Mobility April 2010 - May 2012
Cingular September 2001 - August 2003
Cingular September 2000 - September 2001
Ameritech Cellular September 1999 - September 2000
Ameritech Cellular June 1998 - September 1999
Lincoln Park Family Dentistry October 1995 - August 1996
Skills
Microsoft Excel, Microsoft Word, Microsoft Power Point
Education
Baker College of Allen Park 2012 — 2015
Bachelor of Business Administration, Accounting
Baker College Allen Park 2005 — 2012
Associates Degree, Accounting Management
University of Michigan-Dearborn 1996 — 1998
Accounting
Lincoln Park High School 1992 — 1996
High School Diploma, Business
AT&T Mobility February 2005 - Present
Centennial Wireless February 2005 - November 2009
Skills
Customer Service, Customer Retention, Team Building, Negotiation, Strategic Planning, Call Center
Education
Ball State University
Communication, Journalism, and Related Programs
AT&T Mobility April 2012 - Present
Education
Oklahoma City University 1997 — 1999
Master of Business Administration (M.B.A.), Marketing
Baker University 1976 — 1980
Bachelor of Science (BS), Business Administration and Management, General
AT&T August 2012 - Present
AT&T Mobility November 2010 - July 2012
American Home Remodeling January 2010 - June 2010
Skills
Management, Account Management, Customer Service, Marketing Strategy, Sales, Salesforce.com
Education
Azusa Pacific University 2009 — 2010
Master of Business Administration (M.B.A.), 3.7
Azusa Pacific University 2008 — 2009
Bachelor of Business Administration (B.B.A.), Marketing
University of Virginia 2008 — 2008
Bachelor of Business Administration (B.B.A.)
Intrigue Promotions Inc. June 2013 - Present
AT&T Mobility October 2011 - May 2012
Education
College of the Mainland 2012 — 2013
Austin Community College 2009 — 2011