AT&T Mobility
Industry: Mobile telecommunication company
DescriptionAT&T Mobility LLC, also known as AT&T Wireless, marketed as simply AT&T, is a wholly owned subsidiary of AT&T Inc. that provides wireless services to 138.8 million subscribers in the United States including Puerto Rico and the U.S. Virgin Islands. Headquarters: Atlanta, Georgia, United States Number of locations: 5,000 retail stores; 2,900 owned; 2,100 authorized Number of employees: 75,000 (2015) Revenue: 73 billion USD (2016) Subsidiaries: Alltel, AT&T Mexico, Leap Wireless, Parent organizations: AT&T, AT&T Communications
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14,116 AT&T Mobility employees in database. Find out everything there's to know about AT&T Mobility employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
AT&T Mobility Employees
Cricket Wireless November 2014 - Present
AT&T March 2014 - November 2014
AT&T January 2012 - March 2014
AT&T Mobility January 2008 - December 2011
AT&T Mobility November 2006 - January 2007
Skills
Quotas, Telecommunications, Wireless, Cellular Communications, Account Management, Sales Presentations, Sales, Customer Service, Advertising, Call Center, Solution Selling, Management, Leadership, Direct Sales, Retail, Customer Retention, Sales Management, Call Centers
Education
Tulane University 2004 — 2005
University of New Orleans 2000 — 2003
Mcdonogh #35 Senior High School 1992 — 1996
Diploma
Bank of America January 2015 - Present
Wells Fargo October 2013 - Present
National Vision, Inc. November 2011 - April 2013
AT&T Mobility January 2010 - January 2011
Walmart October 2006 - January 2010
Sallie Mae March 2005 - August 2006
Skills
Customer Service, Call Center, Customer Satisfaction, Data Entry, 10 Key, Software Documentation, Outlook, Microsoft Office, Telephone Skills, Invoicing, Process Improvement, Microsoft Excel, Team Building, Account Management, Windows 7, Team Leadership, Microsoft Word, Sales, Access, Training, Healthcare, HIPAA, Medical Terminology, Time Management, Call Centers, Inventory Management, Purchasing, Process Scheduler, Customer Retention
Education
Ultimate Medical Academy 2011 — 2012
Medical Billing and Coding Diploma, Medical Billing and Coding
Pinecrest High 1996 — 1999
High School Diploma, General Studies
Cox Communications August 2015 - Present
Russell Cellular June 2014 - August 2015
Wireless Vision July 2008 - June 2014
AT&T Mobility June 2004 - May 2008
Ultimate Electronics July 2002 - June 2004
Skills
Customer Retention, Sales Operations, Direct Sales, Customer Satisfaction, Sales, Microsoft Office, Customer Experience, Retail Sales, Leadership, Wireless, Sales Process
Education
Tulsa Community College
Accounting and Business/Management
AT&T June 2015 - Present
AT&T Mobility January 2013 - June 2015
AT&T November 2012 - September 2013
Global Holdings - Global Client Solutions October 2010 - October 2012
Global Holdings - Global Client Solutions 2008 - 2010
All American Fitness 2006 - 2008
General Nutrition Center 2004 - 2006
Skills
Leadership, Customer Service, Customer Experience, Team Leadership, Customer Retention, Marketing, Coaching, Leadership Development, Analytics, DIRECT Feedback Model, Coaching Loop, Mobile Workforce..., Mobile Applications, Cloud Applications, Sales, Management, New Business Development, Team Building, Business Development, Training, Strategic Planning, Sales Management, Account Management, Call Centers
Education
Retail Management Development Program 2014 — 2014
Tulsa Community College
Business, Management, Marketing, and Related Support Services, 3.75
AT&T Mobility January 2011 - Present
Skills
Customer Satisfaction, Direct Sales, Telecommunications, Wireless, Customer Experience, Management, Sales, Employee Training, Coaching, Time Management, Customer Service, Retail Sales, Team Leadership
Education
Tyler Junior College 2001 — 2005
AT&T Mobility December 2013 - Present
US Army July 1991 - November 2013
Skills
Army, Security Clearance, Organizational..., Program Management, Military Leadership, Leadership Development, Planning, Strategic Planning, Team Building, Military, Project Planning, Command, Leadership, Logistics, DoD, Military Operations, Force Protection, Counterinsurgency, Top Secret, National Security, Military Experience, Operational Planning, Military Logistics, Special Operations, Interagency Coordination, Intelligence Analysis, Defense, Military Training, Combat, Tactics
Education
TUI University 2008 — 2010
MBA, Project Management
University of Evansville 1987 — 1992
BA, History, Math
AT&T Mobility August 2012 - November 2012
City of Tulsa November 2009 - June 2012
NORDAM August 2005 - August 2009
Skills
Telecommunications, Forklift Operator, Microsoft Excel, Microsoft Office, International Shipping, Military Logistics, Inventory Management, Multi Tasking, Typing, Dispatching, Computer Proficiency, Customer Oriented, Customer Service, Crisis Communications, Customer Satisfaction, Inventory Control, Process Scheduler, Program Management, Troubleshooting, Computer Hardware
Education
Tulsa Community College 2008 — 2008
Certificate of completion, Microsoft Excel 1, 2, and 3
Douglas County School District October 2014 - Present
State of Alaska October 2011 - August 2013
AT&T Mobility June 2009 - February 2011
Wachovia Bank March 2006 - July 2008
Skills
Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Java, Team Building, Project Management
Education
Webster University 2011 — 2013
Master of Business Administration (MBA), Management/Finance
Troy University 2008 — 2011
Bachelor of Science (BS), Psychology
Hyundai Merchant Marine April 2015 - Present
Hyundai Merchant Marine August 2013 - Present
AT&T Mobility August 2011 - December 2011
University of North Texas September 2010 - June 2011
American State Bank, Tyler, TX June 2005 - June 2010
Skills
Customer Service, Facebook, Leadership, Social Media, Teamwork, Banking, Marketing Strategy, Retail Sales, Commercial Banking, Branch Banking, Translation, Internal Communications, Office Administration, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Exchange, Microsoft Access, Long-term Customer..., YouTube, Communication Skills, Event Planning, Business Strategy, Internet Banking, Organization, Bookkeeping, Twitter, Photoshop
Education
University of North Texas 2010 — 2013
Bachelor of Business Administration (B.B.A.), Marketing, 3.3 GPA
Tyler Junior College 2007 — 2011
Associate of Arts (A.A.), Business Administration, 3.0 GPA
Chapel Hill High School 2004 — 2007
High School Diploma, Basic
WEK & Associates August 2012 - Present
AT&T Mobility August 2010 - August 2012
Skills
Sales Management, Product Development, New Business Development, Key Account Management, Negotiation, Sales, Account Management, Business Strategy, Customer Service, Marketing Strategy, Strategic Planning, Microsoft Office, Management, Microsoft Excel, Business Development, Project Management, Customer Satisfaction, Sales Operations, B2B, Product Marketing, Marketing, Purchasing, Inventory Management, Forecasting, Contract Negotiation, Team Building
Education
Trident Technical College 2003 — 2005
AT&T March 2008 - August 2012
AT&T January 1998 - March 2008
AT&T Mobility June 1996 - March 1998
Sigma Micro January 1995 - June 1996
Roadway Global Air January 1993 - January 1995
Simon Property Group February 1989 - December 1992
Skills
Project Management, ITIL v3 Foundations..., J2EE Web Services, Unix, PCI Standards, SOX Compliancy, Risk Management, Business Workflows, LAN-WAN, Disaster Recovery, Data Center, Wireless, Telecommunications, SDLC, Vendor Management, VoIP, Problem Management, Information Technology, IT Management, Release Management
Education
Tuskegee University 1986 — 1992
Us Postal Serv November 2014 - Present
Piedmont Natural Gas August 2013 - June 2015
Maidenform July 2011 - March 2012
AT&T Mobility June 2001 - June 2009
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Research, Teamwork, Public Speaking, English, Time Management, Outlook, Training, Data Analysis, Employee Relations, Critical Thinking, Coaching, Troubleshooting, Telephone Skills, Access, Administrative..., Administrative..., Leadership, Call Centers, Customer Satisfaction, Team Building, Program Management
Education
Troy University 2010 — 2014
Psychology
South View Senior High School 1983 — 1986
Diploma, General Studies
Anne Chestnutt
Foundations Recovery Network August 2013 - Present
Foundations Recovery Network August 2013 - November 2014
AT&T Mobility November 2010 - July 2013
Enterprise Rent-A-Car June 2008 - October 2010
Jimmy Alford Photography April 2007 - June 2008
Aldo Group April 2006 - November 2007
Skills
Mobile Technology, Sales Process, Customer Experience, Customer Service, Retail, Management, Sales, Cold Calling, Business Development, Sales Presentations, Account Management, Direct Sales, Leadership, Solution Selling, Marketing, Marketing Strategy, Sales Operations, Strategic Planning
Education
Union University 2004 — 2008
Bachelor of Arts (BA), Political Science and Government
Union University 2004 — 2008
Bachelor's degree
AT&T Mobility November 2013 - Present
Le-Vel.com 2014 - July 2015
Gollob Morgan Peddy PC April 2013 - August 2013
Childcare Provider 2010 - 2012
Gollob Morgan Peddy & Co., PC 2009 - 2010
Clear Springs Texas Seafood 2007 - 2009
Skills
Time Management, Customer Service, Social Media Marketing, PowerPoint, Social Networking, Marketing, Sales, Microsoft Office, SAP, Microsoft Word, Facebook, Microsoft Excel, Social Media, Teamwork, Organized Multi-tasker, Determined to Succeed, Goal Oriented, Mobile Devices, Fast Learner, Telecommunications, Wireless, Mobile Technology, Direct Marketing, Cloud Marketing, Driven By Results, OPUS, Customer Satisfaction, Account Management, Communication
Education
University of Texas at Tyler 2011 — 2013
Bachelor of Business Administration (B.B.A.), Marketing
University of North Texas 2010 — 2011
Business administration and marketing
Tyler Junior College 2008 — 2010
Associate's degree, Business, Management, Marketing, and Related Support Services
LEGO Group September 2015 - Present
Nature's Gifts International April 2014 - May 2015
AT&T Mobility November 2011 - April 2014
AT&T Mobility October 2006 - November 2011
UT Federal Credit Union February 2005 - October 2006
Skills
Wireless, Telecommunications, Direct Sales, Solution Selling, Sales Operations, Account Management, Customer Retention, Salesforce.com, Call Centers, Mobile Devices, Sales, Customer Satisfaction, Inventory Management, Customer Service, Customer Experience, Sales Management, Team Building, Management, Microsoft Office, Cold Calling, Sales Process, B2B, Marketing, Team Leadership, Leadership, Social Media, New Business Development, Training, Microsoft Excel
Education
Tusculum College 2010 — 2015
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
Skillern's Business Systems February 2015 - Present
Nouvelle Realty Firm February 2014 - Present
Tyler NOVA (Network of Visual Artists) May 2012 - Present
Sleep Number by Select Comfort June 2012 - December 2013
Rose Capital Realty July 2012 - September 2013
Cellular World Corporate Office January 2010 - June 2012
United States Marine Corps January 2007 - January 2011
AT&T Mobility January 2006 - December 2009
Ochsner Clinic Foundation January 2004 - January 2006
Skills
Real Estate, Marketing, Sales, Real Estate Transactions, Referrals, Property, Buyer Representation, Painting, Web Design, Fine Art Sales, Graphic Design, Customer Service, Single Family Homes, Marketing Strategy, Investors, New Home Sales, Negotiation, First Time Home Buyers, Contract Negotiation, Sales Management, Strategic Planning, Team Leadership, Business Development, Email Marketing, Marketing Communications, Talent Booking, Non-profit Leadership, Non-profit..., Interior Design, Visual Arts, Art Education, Fashion, Photography, Artistic Eye, Nonprofits, Non-profit Board..., Representation, Talent Management, Talent Scouting, Talent Acquisition, Talent Developer, Artistic Abilities, Marketing Management, Digital Marketing, Recruiting, Arts Administration, Artistic Vision, Texture Painting, Acrylic Painting, Oil Painting
Education
University of New Orleans 2007 — 2008
Tyler Junior College 2006 — 2007
Summit ESP December 2014 - Present
ConsumerAffairs.com December 2010 - December 2014
OpenTundra December 2008 - December 2010
AT&T Mobility March 2007 - November 2008
Skills
Django, Python, Linux, SaltStack, HTML, Nginx, JavaScript, CSS, PostgreSQL, SQL, AJAX, CoffeeScript, GIS, PostGIS, SEO
Education
Tulsa Community College 2001 — 2003
Computer Science
Tulsa Technology Center 1999 — 2002
AT&T September 2014 - Present
AT&T February 2013 - November 2014
AT&T Mobility September 2008 - February 2013
Skills
Telecommunications, Wireless, VoIP, Mobile Devices, GSM, LTE, IP, UMTS, Network Design, Vendor Management, Integration, 3G, Troubleshooting, Cisco Technologies, TCP/IP, Wireless Networking
Education
Troy University
Bachelor of Science (BS), Business Administration and Management, General
Medical Card System Inc. March 2014 - Present
MCS October 2013 - November 2013
Medical Card Systems Inc. March 2010 - October 2013
AT&T Mobility April 2005 - February 2010
Stream Global Services June 2002 - November 2004
Skills
Call Centers, Customer Service, Healthcare, Team Leadership, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Health Insurance, Leadership, Team Building, Customer Satisfaction, Process Improvement, Strategic Planning, Insurance
Education
Universidad de Puerto Rico 1995 — 1999
B, Business Administration/Human Resources
AT&T Mobility November 2007 - Present
Bobby's Playhouse October 2002 - November 2007
Skills
Microsoft Word, Customer Service, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Negotiation, Editing
Education
Tulsa Community College
Associate of Arts and Sciences (AAS), Elementary Education and Teaching
MassMutual Financial Group January 2015 - Present
Griffin-Wilkes October 2013 - October 2014
AT&T Mobility December 2010 - October 2013
Metasys Technologies, Inc. September 2010 - December 2010
Troy University August 2007 - September 2010
Skills
Customer Service, Customer Satisfaction, Sales, Microsoft Office, Retail, Outlook, Microsoft Excel, PowerPoint, Inventory Management, Microsoft Word, Retail Sales, Social Media, Public Speaking, Merchandising, Building Relationships, Customer Experience, Telephone Skills, Facebook, Teamwork, Team Leadership, Data Entry, Time Management
Education
Troy University 2005 — 2010
B.S., Psychology
Troy University 2005 — 2010
B.S., Social Science
GameStop February 2015 - Present
Sprint January 2010 - January 2015
AT&T Mobility April 2006 - October 2009
U.S. Cellular September 2003 - June 2006
Skills
Direct Sales, Account Management, Customer Satisfaction, Sales, Cold Calling, Customer Retention, Retail Sales, Retail, Sales Process, Sales Management, Customer Experience, Sales Operations, Call Centers, Wireless, Merchandising, Solution Selling, Salesforce.com, Inventory Management, Pricing, Employee Training, Store Management, Building Relationships, Telecommunications, Mobile Devices, Time Management, Training, Team Leadership, Loss Prevention, Team Building, Hiring, Customer Service, Inventory Control, Selling, Management, Leadership, Strategy, Product Management, Process Improvement, Microsoft Office, Marketing Strategy, Competitive Analysis, Negotiation, Program Management, Recruiting, Profit, Networking, Strategic Planning, New Business Development, Cross-functional Team...
Education
International academy of design and technology 2001 — 2003
Graphic communication, Graphic Communication
Triton College 1998 — 2003
Graphic Communications
Capital One Auto Finance April 2015 - Present
PepsiCo July 2014 - April 2015
AT&T Mobility March 2011 - July 2014
Orum and Roth LLC March 2013 - September 2013
T-Mobile November 2008 - March 2011
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Research, Social Media, Teamwork, English, Windows, Mac OS X, Spanish, Telecommunications, account analysis, Customer Quality, Sales, Social Media Marketing, Customer Experience, Financial Analysis
Education
University of Illinois at Chicago 2012 — 2014
Bachelor's Degree, Marketing, Graduate
Triton College 2008 — 2011
Associate's degree, Science
Interim HealthCare January 2015 - Present
Approved Cash Advance May 2012 - Present
AT&T Mobility October 2010 - April 2012
MARTIN SLEEP CLINIC January 2009 - January 2010
SLEEP SOLUTIONS LLC February 2008 - October 2008
DR ZZZ'S SLEEP CENTER April 2005 - January 2008
Skills
RPSGT CERTIFICATION..., ALL AREAS OF COMPUTER..., Interpersonal Savvy, Highly motivated..., Customer Service, Management, Office Management, Dependable Team Player, Team-oriented, Motivated self-starter, Oral & Written..., Interpersonal..., Outstanding..., Delegation, Collaborative Problem..., Filing, Time Management, CPR Certified, HIPAA, Sales, Teamwork
Education
Tulsa Technology Center-Lemley Campus 2013 — 2014
Practical Nurse, LPN, GRADUATE
Tulsa Community College 2013 — 2013
CNA, Nursing Assistant/Aide and Patient Care Assistant/Aide
INTERIM HEALTHCARE 2010 — 2010
GRADUATE CNA PROGRAM, Nursing Assistant/Aide and Patient Care Assistant/Aide
IRVING HIGH SCHOOL 2002 — 2005
HIGH SCHOOL DIPLOMA
RETIRED July 2014 - Present
West-Central Independent Living Solutions March 2012 - September 2014
Achieve Greater Success 2011 - 2013
AT&T Mobility 2009 - March 2011
Achieve Greater Success, Inc. 2009 - 2011
Cingular 2006 - 2009
City of Ormond Beach 1998 - 2006
Kennedy's Piggly Wiggly Stores 1988 - 1998
Trail of the Lonesome Pine 1988 - 1997
Mountain Empire Community College 1986 - 1988
Skills
Organized, Attention To Detail, Self-directed, Able To Multi-task, Microsoft Office, Advertising, Disabilities, Program Management, Process Improvement, Community Outreach, Public Speaking, Nonprofits, Interviews, Leadership, Leadership Development, Training, Time Management, Team Leadership, Event Planning, Community Development, Marketing, Event Management, Public Relations, Social Networking, Volunteer Management, Organizational..., Fundraising, Strategic Planning
Education
Tusculum College 1985 — 1987
BS, Business Administration
Mountain Empire Community College 1983 — 1985
ASA, General Studies, Legal
AT&T Mobility July 2009 - Present
Skills
UMTS, 3G, Wireless, LTE, Telecommunications, Mobile Devices, Product Management, 4G, Management, GSM
Education
Tsinghua University 1979 — 1983
AT&T Mobility May 2012 - Present
AT&T Mobility December 2008 - May 2012
Cingular Wireless July 2001 - December 2008
TMP Worldwide February 2001 - July 2001
Fletcher Martin Ewing April 2000 - February 2001
The Lacek Group February 1999 - February 2000
GTE Wireless July 1998 - February 1999
WestWayne, Inc April 1996 - June 1998
Skills
Project Management, Creative and Strategic..., Retail Merchandising, Marketing Communications, Agency Direction and..., Team Leadership, Client Relationship..., Product Launches, Concept Development, Marketing Budget..., Strategic Planning, Management, Merchandising, Telecommunications, Marketing Strategy, Advertising, Account Management, Product Launch, Direct Marketing, Email Marketing, Brand Management, Creative Direction, Direct Mail, Public Relations, Marketing, Retail, Product Marketing
Education
Truman State University 1987 — 1991
BA Media Communications
AT&T January 2015 - Present
AT&T Mobility February 2008 - January 2015
alltel May 2005 - January 2008
RadioShack November 2004 - May 2005
Skills
Sales Process, Solution Selling, Account Management, Sales Operations, Wireless, Sales Management, Sales, Customer Experience, Selling, Telecommunications, Retail, Customer Satisfaction, Training, Customer Retention, Merchandising, Customer Service, Inventory Management, Coaching, Team Leadership, Product Marketing, Strategic Partnerships, Time Management, Mobile Devices, Cellular Communications, Sales Representatives, Product Knowledge, Wireless Networking, Sales Support, Cellular, Hiring, Customer Focus, Product Launches, Customer Relations, Mobile, POS, Business Planning, Team Management, Problem Solving, Teamwork, addressing customer..., Business Acumen, Financial Acumen, Collaboration Solutions, Competitive..., Consultative Selling, Industry Knowledge, Networking, Territory Management, Territory Account..., Direct Sales
Education
Troy University 1997 — 2001
BS, Broadcast Journalism
Troy University 1997 — 2001
Bachelor's degree, Broadcast Journalism
Cricket Wireless May 2015 - Present
AT&T Mobility June 2009 - Present
Macy's June 2007 - August 2007
Skills
Wireless, Sales Management, Customer Satisfaction, Customer Experience, Sales, LTE, Product Management, Team Leadership, Management, Mobile Devices, Training, Account Management, Customer Service, Direct Sales, Sales Operations, Solution Selling, Telecommunications
Education
University of Florida 2005 — 2009
Bachelor of Business Administration (BBA), Marketing
Universidad Autónoma de Guadalajara 2008 — 2008
International Business
AT&T January 2014 - Present
CQ Designs April 2013 - Present
Bob's Discount Furniture January 2013 - August 2014
Dow Jones January 2012 - December 2012
AT&T Mobility October 2009 - February 2012
Skills
Problem Solving, Online Advertising, Sales, Sales Presentations, Digital Marketing, Direct Sales, B2B, Account Management, Mobile Marketing, Photoshop, Illustrator, Premiere, Adobe Design Programs, Adobe Creative Suite, Social Media Marketing, Graphic Design, Logo Design, Web Design, Website Localization
Education
John Jay high school 2005 — 2009
Graphic Design
Udacity
Nanodegree, Computer Programming, Enrolled
Bristol-Myers Squibb April 2013 - Present
Sprint Nextel May 2012 - April 2013
US Department of Homeland Security February 2011 - September 2011
AT&T Mobility December 2007 - February 2011
SunCom Wireless June 2007 - December 2007
SunCom Wireless June 2005 - July 2007
AT&T Mobility October 1999 - June 2005
Skills
Sales Management, Retail, Wireless, Direct Sales, Telecommunications, Sales, Customer Retention, Customer Service, Recruiting, Customer Satisfaction, Team Leadership, Account Management, Customer Experience, Sales Process, Sales Operations, CRM, Call Centers, Product Marketing, Sales Presentations, Selling, Solution Selling, Troubleshooting
Education
Universidad de Puerto Rico 1994 — 1998
Bachelor, Political Science
colegio san jose
High school
Ron's Discount Lumber January 2015 - Present
Best Buy March 2014 - January 2015
Dollar General August 2011 - January 2014
Ultimate Electronics November 2010 - January 2011
AT&T Mobility October 2009 - November 2010
Ross Dress For Less May 2009 - October 2009
Circuit City 2008 - January 2009
Circuit City 2006 - 2008
Circuit City 2004 - 2006
Valpak of Tulsa 2005 - 2005
Skills
Coaching, Customer Satisfaction, Customer Service, Human Resources, Inventory Control, Inventory Management, Leadership, Loss Prevention, Merchandising, Plannning, Sales, Retail, Profit, Store Management, Training, Visual Merchandising, Management
Education
Tulsa Community College 2008 — 2012
Business
Wister High School
General Education Diploma
Jacobs tv for AT&T 2015 - Present
Nexius July 2012 - April 2014
AT&T Mobility May 2012 - July 2012
T-Mobile February 2011 - January 2012
Clearwire November 2008 - March 2011
AT&T 2004 - 2008
Skills
UMTS, LTE, WiMAX, Telecommunications, Wireless, 4G, HSPA, GSM, Cellular Communications, CDMA, Computer Network..., Microwave, 3G, RF, Network Design, 2G, Ethernet, Switches, Fiber Optics, Network Optimization, RAN, IP, WCDMA, Transmission, GPRS, RF Engineering, Backhaul, Optical Fiber
Education
Universidad de Costa Rica
The 3 Collective April 2011 - Present
Torres Garzón Photography March 2009 - Present
Getty Images Latin America March 2009 - March 2011
AT&T Mobility November 2007 - May 2008
Altas Realty September 2005 - October 2007
Capitol Honda U.A.G. Group, San Jose, CA March 2004 - August 2005
Pataki USA Laboratories & NutriLife September 2001 - February 2004
Skills
Bilingual, English, Spanish, Sales, Sales Management, Photoshop, Photography, Digital Photography, Photojournalism, Portrait Photography, Event Photography, Wedding Photography, Commercial Photography, Mac OS X, Windows, Microsoft Office, Customer Service, Account Management, Sports Photography, Thrives on challenges, Thrive in..., Personnel Supervision, Staff Supervision, Athletics, Mountain Biking, Construction Photography, Architectural..., Lifestyle Photography, Editorial Portraiture, Family Photography, Photographic Lighting, Lightroom, OS X, Photo Assisting, Canon Cameras, Natural Lighting, Color Photography, Analog Photography, Black & White..., HDR Photography, Image Editing, Image Manipulation, Time-lapse, Stock Photography, Art Reproduction, Advertising, Fashion Photography, Photos, Photo Shoots, Travel Photography
Education
Universidad de Los Andes 1996 — 2001
Bachelor of Arts (B.A.), Fine and Studio Arts
AT&T November 2014 - Present
AT&T Mobility August 2013 - October 2014
Diamonds International September 2008 - April 2013
Skills
Customer Experience, Customer Satisfaction, Customer Service, Sales, Direct Sales, Retail, Sales Operations, Telecommunications
Education
Universidad Central del Este 2004 — 2008
Bachelor's degree, Marketing
Universidad Central del Este 2004 — 2008
Bachelor's degree, Marketing
Bank of America September 2013 - Present
AT&T Mobility May 2011 - July 2013
iSoftStone July 2010 - July 2013
Microsoft Corporation January 2011 - May 2011
AT&T Mobility August 2010 - January 2011
Microsoft October 2009 - July 2010
ANTEL June 2008 - August 2009
TCS December 2006 - June 2008
Skills
Integration, Testing, Quality Assurance, Telecommunications, Vendor Management, Management, Networking, Test Planning, Requirements Analysis, SDLC, Test Management, Java, Team Leadership, Wireless, Test Cases, System Testing, Software Quality..., Quality Center, SharePoint, Regression Testing, SQL
Education
University of Washington 2011 — 2013
Master of Science - Electrical Engineering
iSoftStone & QA
101 Software Testing
Universidad ORT Uruguay
Bachelor of Science in Electrical Engineering
Universidad de la República
Goodman Networks November 2013 - March 2015
Time Warner 2015 - 2015
Time Warner 2015 - 2015
Goodman Networks October 2012 - November 2013
AT&T Mobility January 2004 - August 2011
AT&T GOVERNMENT SOLUTIONS GROUP March 1995 - August 2011
AT&T Mobility January 1999 - January 2004
AT&T Mobility January 1999 - January 2004
Houston Cellular January 1998 - January 1999
AT&T WIRELESS SERVICES January 1998 - January 1999
Skills
Contract Management, Program Management, Fundraising, Strategic Planning, Customer Relations, Volunteer Management, Stewardship, Telecommunications, Wireless, Mobile, Contract Negotiation, Cross-functional Team..., Government, Team Building, Customer Satisfaction, Coaching, Product Management, Competitive Analysis, Mentoring, Billing, Customer Service, Problem Solving, Sales Operations, Operations Management, Project Planning, Sales, Project Management, Vendor Management, Enterprise Software, Customer Retention, Cellular Communications, Mobile Devices, Sales Management, Invoicing, Account Management
Education
Tyler Junior College 1969 — 1971
Tyler Junior
General Studies
Tyler Junior College
General Studies
AT&T Mobility March 2012 - Present
AT&T Mobility 2012 - 2013
VCA Antech February 2008 - March 2012
Skills
Customer Service, Retail Sales, Multi-line Phone, Check-in, Checkout, Appointment Scheduling, Records Management, Microsoft Applications, Data Entry, Client-focused, Goal Oriented, Leadership, Team-oriented, Coachable
Education
Tulsa Community College 2011 — 2014
AT&T Mobility September 2013 - Present
AT&T Mobility November 2010 - Present
Ericsson August 2005 - August 2010
Ericsson 2003 - 2005
Ericsson 1999 - 2002
Ericsson 1995 - 1999
Telco S.A de C.V. 1995 - 1995
JAR Electronica SA de CV 1994 - 1994
Skills
GSM, Databases, WCDMA, Telecommunications, Technical Support, RAN, 3G, IP, Troubleshooting, Wireless, SS7, LTE, Testing, Integration, CDMA, 3GPP, Quality Assurance, Analysis, Switches, ATM networks, UMTS, VoIP, GPRS, Electronics, RNC, Networking, Wireline, HSPA, TCP/IP, SIP, Programming, Network Administration, 2G, 4G, Computer Network...
Education
Universidad Autónoma de Nuevo León 1990 — 2004
Bachelor of Engineering, Electronic and Communications Engineer
Interstate Hotels & Resorts July 2013 - Present
Chartwell Hospitality March 2013 - July 2013
The Retail Outsource 2012 - 2013
AT&T Mobility May 2010 - November 2012
Verizon Wireless July 2006 - May 2010
T-Mobile May 2004 - May 2006
Gateway November 1997 - May 2004
Sears, Roebuck and Co. October 1995 - November 1997
Aflac May 1995 - November 1997
Terminix March 1994 - March 1996
Skills
Wireless, Telecommunications, Direct Sales, Mobile Devices, Customer Retention, Solution Selling, Cellular Communications, Customer Experience, Customer Satisfaction, Sales Operations, Cold Calling, Account Management, Sales Process, Sales, Sales Management, VoIP, Mobile Technology, Quotas, LTE, Management
Education
Union University 1985 — 1989
Bachelor of Arts (B.A.), Religion/Religious Studies
Mid-America Baptist Theological Seminary 1991 — 1993
Not Complete, Master of Divinity
AT&T Mobility
Skills
Team Building, Direct Sales, Customer Retention, Customer Satisfaction, Sales Operations, Telecommunications, Customer Experience, Team Leadership
Education
Troy University Dothan 2007 — 2011
Bachelor of Business Administration (BBA), Business Administration and Management, General
Villa June 2013 - Present
AT&T Mobility October 2005 - June 2013
Eric B Photography April 2001 - January 2006
MAN ALIVE/FINISHLINE, INC February 2003 - October 2005
NUWIRELESS, LLC January 2001 - January 2003
Skills
Customer Service, Microsoft Office, Customer Satisfaction, Sales, Retail, Inventory Management, Management, Windows, Human Resources, Mac, Coaching, Outlook, Event Planning, Budgets, Sales Operations, Training, Sales Management, Direct Sales, Customer Experience, Wireless, Customer Retention, Account Management, Telecommunications, Leadership, Team Building, Team Leadership, Sales Process, Mobile Devices, Marketing, Hiring
Education
Cleveland State University 2009 — 2015
Bachelor of Arts (B.A.), Graphic Design
Cuyahoga Community College 2002 — 2006
Associates of Applied Science, Photography
Tuskegee University 1997 — 1999
Computer Science
Rainier Beach High School 1993 — 1997
Diploma
McBrearty Capital Management Inc. August 2014 - Present
AT&T Mobility October 2008 - July 2014
Skills
Sales, Customer Experience, Solution Selling, Customer Service, Sales Process, Sales Operations, Telecommunications, Customer Satisfaction, Management, Account Management, Sales Presentations, Managed Services, New Business Development, Product Marketing, Social Media, Microsoft Word, Microsoft Excel, Training, PowerPoint, Project Management, Inventory Management, Financial Reporting, CRM, Securities Litigation, Office Administration, Database Administration
Education
Tusculum College 2011 — 2015
Bachelor of Science (BS), Organizational Management
Loudon High 1999 — 2003
Diploma
Quest Diagnostics July 2014 - Present
Quest Diagnostics January 2013 - June 2014
Wells Fargo April 2012 - December 2012
AT&T Mobility May 2010 - April 2012
Estrategia Hispana January 2009 - May 2010
Skills
Sales, Salesforce.com, Marketing, Customer Retention, Customer Service, Customer Satisfaction, Account Management, Direct Sales, Sales Management, Customer Experience, Banking, Credit, Healthcare, Competitive Analysis, Analysis, Time Management
Education
Universidad de Carabobo 2001 — 2006
Bachelor of Business Administration (BBA), Business Administration and Management, General
Educom April 2014 - Present
HMS Host November 2011 - March 2014
AT&T Mobility February 2011 - October 2011
Walmart August 2010 - February 2011
Skills
Spanish, German, Paralegals, Microsoft Office, Sales, Microsoft Word, Customer Service, PowerPoint, Customer Satisfaction, Leadership, Team Leadership, English
Education
University of Mississippi 2003 — 2011
Bachelor's Degree, Spanish Language and Literature
University of Navarra 2010 — 2010
Spanish/Paralegal Studies, Spanish Language and Literature
AT&T Mobility April 2007 - Present
Skills
Account Management, Customer Relations..., Customer Training, Problem Identification..., Research & Analysis, Staff Training &..., Team Building, Well Organized
Education
Troy University
Bachelor of Science in Business Administration, Human Resource Management
Exploring New Opportunities 2014 - Present
ABI Mortgage 2001 - 2014
AT&T Mobility 1991 - 2001
Enterprise Rent-A-Car 1989 - 1990
Ernst & Young 1988 - 1989
Skills
Finance, Mortgage Lending, Sales, Sales Management, Customer Service, Team Building, New Business Development, Coaching, Budgets, Leadership, Marketing, Small Business, Investment Properties, Marketing Strategy, Credit, Salesforce.com, Online Advertising, Start-ups, Strategic Financial..., Investments, Selling, Forecasting, Relationship Management, CPA, Financial Planning, Management, Strategy
Education
Truman State University 1984 — 1988
BS, Accounting, Cum Laude
Masif Dynamix LLC May 2012 - Present
Viva Musica 2006 - Present
AT&T Mobility 2004 - 2006
Skills
PowerPoint, Microsoft Word, Microsoft Excel, Sales, Wireless, Telecommunications, Marketing, Customer Service, Account Management, Mobile Devices, Sales Management, Salesforce.com, New Business Development, Project Management, Strategic Planning, Fundraising
Education
Union County College 2009 — 2012
Engineering
E.A. Renfroe & Company, Inc. August 2014 - Present
Georgia Departent of Labor August 2011 - Present
Georgia Department of Labor September 2011 - November 2014
Primerica 2007 - 2009
AT&T Mobility October 2005 - April 2008
COMPAQ COMPUTER CORPORATION October 1983 - August 2003
Skills
Strategic Planning, Team Building, Problem Solving, Customer Service, Microsoft Office, Public Speaking, Recruiting, Leadership, Social Networking, Career Counseling, Project Planning, Training, Event Management, Business Analysis, Management, Marketing, Project Management, Event Planning, TCP/IP, Program Management, Account Management, Sales, Access, Team Leadership, Microsoft Word, Interviews, Sales Management, New Business Development
Education
Control Data Insitutue 1981 — 1982
Certificate, Programming
Tuskegee University 1976 — 1980
Bachelor of Science, Accounting
AT&T Mobility September 2012 - Present
Swift Exchange January 2012 - September 2012
Altisource October 2011 - December 2011
Delta Air Lines May 2011 - October 2011
AT&T Global Services December 2010 - March 2011
Kaplan September 2010 - February 2011
Premiere Global Services May 2008 - September 2010
imedia8 October 2004 - March 2008
AEGON 2000 - 2003
Skills
User Interface Design, Web Development, HTML 5, User Experience, Information Architecture, CSS, CSS3, User Interface, Usability, HTML, Web Applications, Graphic Design, jQuery, Flash, JavaScript, Interaction Design, Mobile Devices, Advertising, Mobile Applications, CMS, SharePoint, HTML5
Education
University of Alabama 1990 — 1993
Bachelor of Arts (BA), Fine/Studio Arts Advertising
Troy University 1988 — 1990
ATT Mobility September 2010 - Present
AT&T Mobility 2008 - Present
ATV Action Tours 1997 - 2009
ATT Wireless July 1997 - April 2003
ATT Fixed Wireless 1995 - 1996
General Dynamics June 1985 - July 1995
GTE Government Systems 1985 - 1995
Skills
Software Development, Program Management, Product Development, LTE, UMTS, Systems Engineering, Telecommunications, SQL, Wireless, Integration, Requirements Analysis, Vendor Management, SS7, Testing, Mobile, Mobile Devices, System Architecture, RF, VoIP, IP, Leadership
Education
United States Military Academy at West Point 1975 — 1979
BS, Engineering
AT&T July 2013 - Present
AT&T Mobility April 2007 - June 2013
Sprint Nextel June 2004 - March 2007
Advance America September 2001 - June 2004
the good guys! March 1998 - July 2001
Burger King Corporation July 1992 - February 1998
Burger King Corporation March 1987 - June 1992
Skills
Sales, Mobile Devices, Sales Management, Customer Satisfaction, Team Building, Customer Experience, Team Leadership, Program Management, Customer Service, Management, Telecommunications, Integration, Product Management, Account Management, Project Management, Business Analysis, IP
Education
Truckee Meadows Community College 1992 — 1995
Accounting and Business/Management
AT&T Mobility November 2010 - April 2015
Parish National Bank/ Access Mortgage October 2008 - January 2010
Palace Entertainment May 2003 - October 2008
Skills
Marketing, Public Relations, Management, Recruiting, Budget Proposals, Sales, Advertising, Social Media Marketing, Customer Service, Event Planning, Leadership, Event Management, Strategic Planning, Public Speaking, Social Media, Team Building, Microsoft Office, Social Networking
Education
Troy University 2002 — 2005
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Troy University 2002 — 2005
Business Management, Business Administration and Management, General
AT&T October 2014 - Present
AT&T Mobility August 2007 - October 2014
AT&T Mobility March 2006 - August 2007
AT&T Mobility March 2001 - March 2006
Staffmark April 2000 - March 2001
Skills
Recruiting, Interviews, Employee Relations, Human Resources, Talent Management, Leadership, Training, Management, Sourcing, Job Fairs, Employee Engagement, Applicant Tracking..., Call Centers, Employee Benefits, Talent Acquisition, HRIS, Temporary Placement, Customer Satisfaction, Performance Management, Hiring, Vendor Management, Retail, College Recruiting, Onboarding, New Hire Orientations, Taleo, Career Development, Call Center, Strategic Sourcing, Staffing Services, Talent Mining, Business Networking, PeopleSoft, Social Media Outreach, Diversity & Inclusion, Social Media
Education
Tulsa Community College 1993 — 1996
Associate’s Degree, General Field of Study
AT&T Mobility December 2012 - Present
Research in Motion Limited (RIM) October 2005 - June 2012
Nextel Communications November 2002 - September 2005
MCI WorldCom Companies February 1990 - November 2001
Skills
Solution Selling, Mobile Devices, Telecommunications, Direct Sales, Channel, Strategic Partnerships, M2M, Account Management, Wireless, Sales, VoIP, MPLS, Business Development, B2B, Strategy, Sales Operations, Unified Communications, Vendor Management, Enterprise Software, Sales Management, Product Management, Pre-sales, Cloud Computing, Selling, Cold Calling, Customer Retention, Salesforce.com, Customer Experience, Cross-functional Team..., SaaS, Partner Management, Mobile Technology, Blackberry, Training, Key Account Management, Enterprise Mobility, CDMA, Mobile Applications, Professional Services, Product Marketing, Networking, Solutions Marketing, Cellular Communications, Channel Partners, CRM, Sales Process, Mobile Communications, Mobile Device Management, Go-to-market Strategy, IP
Education
Triton College
Verizon Wireless June 2009 - Present
AT&T Mobility January 2004 - November 2008
New Horizons Computer Learning Centers 1998 - 2002
Skills
Wireless, Telecommunications, Mobile Devices, Sales Management, Strategic Partnerships, Direct Sales, Solution Selling, Leadership, Team Leadership, Sales, Sales Process, Sales Operations, Account Management, Management, Salesforce.com, Customer Retention, Customer Experience, Cold Calling
Education
Union College 1998 — 2000
International Leadership
Western New England College 1992 — 1996
Bachelor Of Science, Business Management
AT&T Mobility April 2011 - Present
AT&T November 2005 - April 2011
Matlock Advertising & PR 2004 - 2005
Skills
Digital Marketing, Integrated Marketing, Marketing Communications, Mobile Marketing, Direct Marketing, Account Management, Marketing, Product Marketing, Advertising, Social Media Marketing, Email Marketing, Marketing Strategy, Online Advertising, Management
Education
Tuskegee University 1995 — 2000
Corporate Service Center, Inc June 2015 - Present
Intuit August 2013 - May 2015
AT&T Mobility April 2012 - August 2013
Apple March 2010 - April 2011
bebe stores January 2008 - March 2010
Skills
Customer Service, Sales, Technical Support, Management, Customer Experience, Telecommunications, Microsoft Office
Education
Truckee Meadows Community College 2008 — 2013
Associate of Science (AS)
Academy Mortgage Corporation April 2015 - Present
OfficeTeam February 2014 - February 2015
AT&T Mobility October 2010 - February 2014
Summit CPA Group May 2007 - November 2008
Seddelmeyer & Associates, CPA's April 2006 - April 2007
iAB Financial Bank January 2003 - April 2006
Skills
Accounting, Payroll, Financial Reporting, Financial Analysis, Account Reconciliation, Accounts Payable, Invoicing, Accounts Receivable, Microsoft Excel, Vendor Management, Process Improvement, Sarbanes-Oxley Act, Customer Service, Forecasting, Call Centers, Budgets, Finance, Outlook, Management, QuickBooks, Leadership, Microsoft Office, Time Management
Education
Trine University-Fort Wayne Regional Campus 2004 — 2006
Bachelor's degree, Accounting
Carroll High School
UL June 2013 - Present
Underwriters Laboratories May 2012 - June 2013
AT&T Mobility October 2010 - April 2012
Skills
Sales Process, Direct Sales, Sales, Account Management, Microsoft Works, Marketing Strategy, Marketing Research, Sales Operations, Solution Selling, Business Development, Enterprise Software, Selling, Sales Management, Customer Satisfaction, Networking, Wireless, Cold Calling, SaaS, Customer Retention, Customer Service, Strategic Partnerships, Management, Sales Presentations, Lead Generation, B2B, Product Management, Marketing, CRM
Education
Union University 2009 — 2011
Master of Business Administration (M.B.A.), Business Administration and Management, General
Union University 2005 — 2009
Bachelor of Science, Business Administration; Marketing
AT&T March 2015 - Present
AT&T July 2013 - February 2015
AT&T Mobility January 2012 - June 2013
Actsoft, Inc. January 2003 - August 2011
Skills
GPS, Direct Sales, M2M, Location Based Services, Sales, Wireless, Solution Selling, Mobile Devices, Sales Process, Channel, Mobile Applications, Product Marketing, Telecommunications, Channel Partners, Sales Management, SaaS, Strategic Partnerships, Solutions Marketing, Business Development, Contract Negotiation, Enterprise Software, CRM, MDM, Consulting, Sales Operations, Mobile Security, Managed Services, Mobile Technology
Education
Health Careers High School 1992 — 1994
Trinity University
AT&T June 2012 - Present
AT&T Mobility September 2011 - June 2012
Goodwill of North Georgia April 2010 - September 2011
Goodwill of North Georgia December 2009 - April 2010
At&t June 2001 - June 2008
Bellsouth Telecommunications April 1999 - June 2001
Skills
Switches, Troubleshooting, Telecommunications, Networking, Active Directory, VoIP, Technical Support, Ethernet, Management, Network Administration, LTE, Computer Hardware, Cisco Routers, Project Management, Frame Relay, CDMA, UMTS, 3G, GSM, Software Installation, Access, Ruby, Hardware Support, T1, Linux, Citrix Metaframe, Metro Ethernet, HTML, Hardware, Optical Fiber, Routers, BMC Remedy, ATM Networks, C++, Computer Hardware..., Ds3, Atm, Lucent, Siemens, Nokia, SSH Client, Operating Systems, System Administration, ISDN, Databases, Process Improvement, Provisioning, Network Engineering, Front-end Development
Education
Capella University 2012 — 2016
Master’s Degree, IT Security and Assurance
Udacity 2014 — 2015
Nano degree, Front End Web Development
Georgia Perimeter College 1996 — 2000
BS, Computer Science
Stanford University
GE Power Generation July 2008 - Present
Ingersoll Rand January 2008 - June 2008
AT&T Mobility August 2007 - December 2007
Huber Engineered Materials February 2004 - August 2007
Nextplayer (UK) Ltd August 1991 - December 2003
Skills
Oracle E-Business Suite, Oracle Applications, ERP, Six Sigma, Business Process, Process Improvement, Business Process..., Supply Chain, Change Management, Manufacturing, Program Management, Requirements Analysis, Business Analysis, Project Management, Supply Chain Management, Leadership, MS Project, IT Strategy, Software Documentation, Process Engineering, Integration, Oracle, Team Leadership, IT Management
Education
UCL 1984 — 1987
BSc, Physics
Sprint - Dealer and CBD 2011 - 2013
AT&T Mobility 2008 - 2009
Sprint Nextel Corporation 1999 - 2008
Skills
Sales Process, Direct Sales, Wireless, Account Management, Solution Selling, Salesforce.com, Strategic Planning, Major Accounts, Data Solutions, National Accounts, Asset Managment, Public Sector Solutions, Strategic Consulting, Virtualization, Security, SaaS, Sales Management, Data Center, Cold Calling, Asset Management, Strategic Partnerships, Telecommunications
Education
Tulane University
Bachelor of Science (B.S.), Bachelor of Arts (B.A.)
Microsoft June 2015 - Present
Vanderbilt Owen Graduate School of Management August 2013 - May 2015
3M April 2014 - August 2014
Groupon January 2012 - July 2013
Chicago Youth Lacrosse April 2010 - August 2012
CF Industries November 2010 - October 2011
AT&T Mobility January 2009 - October 2010
AT&T August 2008 - December 2008
ASURION INC May 2007 - August 2007
Avondale Partners June 2005 - August 2005
Skills
Sales, Marketing, Sales Operations, Solution Selling, Marketing Strategy, Account Management, Cloud Computing, B2B, Enterprise Software, Strategy, Cold Calling, Market Research, Salesforce.com, Sales Process, Consumer Products, Direct Sales, Category Insights, Advertising, FMCG, ERP, Customer Satisfaction, Management, CRM, SaaS, Manufacturing, Customer Service, Enterprise Technology..., IT Strategy, Sales Strategy, Business Intelligence, Enterprise Solution...
Education
Vanderbilt University - Owen Graduate School of Management 2013 — 2015
Master of Business Administration (M.B.A.), Marketing and Strategy
University of Notre Dame 2004 — 2008
Bachelor of the Arts Degree, History
Trinity College Dublin 2006 — 2006
Summer School of Irish Studies, Irish Studies
Montgomery Bell Academy 1998 — 2004
MarketSource Inc. September 2013 - July 2015
MarketSource Inc. March 2013 - August 2013
Tulsa Rightway Medical September 2012 - March 2013
AT&T Mobility August 2008 - March 2012
T-Mobile June 2007 - August 2008
ABS Communications June 2004 - May 2007
Skills
Sales, Customer Service, Management, Microsoft Office, Customer Satisfaction, Customer Retention, Training, PowerPoint, Sales Operations, Sales Management, Retail, Customer Experience, Wireless, Telecommunications
Education
Tulsa Technology Center-Lemley Campus 2000 — 2002
Fashion Merchandising
ATT Mobility July 2012 - Present
The McPherson Family June 2009 - January 2015
US Cellular November 2008 - June 2009
Babies "R" Us July 2006 - August 2008
Skills
Customer Service, Microsoft Office, Microsoft Excel, Social Media, Advertising, Microsoft Word, Marketing, Event Planning, Sales, Outlook, Social Media Marketing, Online Advertising, Public Relations
Education
Tulsa Community College 2000 — 2002
Tulsa Technology Center-Lemley Campus 2000 — 2002
Associate's degree, Chemical Labrotory Technoogy, 3.5
AT&T Mobility September 2010 - Present
Skills
Wireless, Call Centers, Telecommunications, Troubleshooting, Customer Satisfaction, Customer Retention, Team Leadership, Management, Customer Experience, Direct Sales, Sales, VoIP, Account Management, Sales Operations
Education
Arlington high School 1990 — 1992
High School
Udacity
AT&T Mobility October 2011 - Present
AT&T April 2013 - August 2014
Skills
Telecommunications, Wireless, Call Centers, VoIP, GSM, Mobile Devices, Customer Experience, Troubleshooting, IP, Customer Satisfaction, Customer Retention, Vendor Management, 3G, Managed Services, Cellular Communications, Wireless Networking, Customer Service, Network Design, Management, Technical Support, Time Management, Team Leadership, Telephone Skills, People Skills, Training, Access, Conflict Resolution, Product Marketing, Employee Training, FSLA, Food Safety, Ergonomics, Workplace Safety, Leadership, Strategic Planning, Microsoft Office, Teamwork, Team Building, PowerPoint, Sales, Marketing, Microsoft Excel, Human Resources, Negotiation, Analysis, Sales Operations, Sales Management, Problem Solving, Microsoft Word, Account Management
Education
Universidad Metropolitana 2013 — 2015
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General, 4.0
Universidad de Puerto Rico
Bachelor of Science (BS), Biology, General
AT&T Mobility August 2013 - Present
AT&T August 2009 - September 2013
AT&T March 2005 - August 2009
Sprint August 1996 - March 2000
Goode A/C and Heat 1990 - 1995
Skills
Telecommunications, Wireless, VoIP, IP, Managed Services, Data Center, Troubleshooting, Network Design, Mobile Devices, Vendor Management, MPLS, Cisco Technologies, WAN, Unified Communications, Ethernet, Switches, Integration, TCP/IP, Cloud Computing
Education
Universal Technical Institute of Texas Inc 1990 — 1991
Heating, Ventilation, Air Conditioning and Refrigeration Engineering Technology/Technician
Universal Technical Institute of Texas Inc
AT&T August 2015 - Present
AT&T Mobility July 2013 - August 2015
ATT Mobility January 2013 - June 2013
Planet Cellular, Inc. August 2011 - January 2013
Planet Cellular, Inc. June 2012 - September 2012
Future Living Community Services Inc. May 2011 - June 2012
Stillman College August 2010 - May 2011
Skills
Team Leadership, Microsoft Office, Sales, Microsoft Excel, Advertising, Public Speaking, Leadership, Program Development, Strategic Planning, Research, Teaching, Community Outreach, Non-profits, PowerPoint, Recruiting, Nonprofits, Customer Satisfaction, Social Networking, Customer Service, Leadership Development, Retail, Outlook, Management, Coaching, Time Management, Public Relations, Team Building, Microsoft Word, Fundraising, Inventory Management, Social Media, Event Planning, Marketing, Training, Retail Sales
Education
Troy University 2012 — 2014
Master's degree, Human Resources Management/Personnel Administration, General
Stillman College 2008 — 2012
Bachelors, Business Administration with a Concentation in Management
Top Value Leads, Inc October 2011 - Present
TelePacific Communications September 2011 - Present
Insphere Insurance Solutions January 2010 - February 2012
AT&T Mobility July 2004 - November 2009
Skills
Direct Sales, Cold Calling, Outside Sales, Account Management, Sales Process, Salesforce.com, Call Center, Sales, Solution Selling, Sales Presentations, Sales Management, Telemarketing, Insurance, Life Insurance, Health Insurance, Supplemental Health, Customer Retention
Education
Truckee Meadows Community College 2007 — 2009
Associate's degree, Computer Systems Networking and Telecommunications
Galena High School 1994 — 1998
AT&T May 2012 - Present
AT&T Mobility January 2011 - June 2012
AT&T June 2006 - December 2010
Cingular Wireless June 2005 - March 2008
Cingular Wireless January 2000 - June 2005
Cingular Wireless September 1997 - January 2000
Skills
Network Design, GSM, Wireless Networking, RF, Networking, Microwave, Optimization, Sales Operations, Strategic Planning, Sales, Wireless, LTE, Telecommunications, UMTS, CDMA, Six Sigma Green Belt, Management, VoIP, Cellular Communications, Mobile Devices, 4G, 3G, WiMAX, Six Sigma
Education
University of Phoenix 2003 — 2005
MBA, Technology Management
Universidad de Puerto Rico 1992 — 1996
Electronics Technology
AT&T February 2010 - Present
AT&T September 2008 - February 2010
AT&T Mobility March 2007 - September 2008
AT&T Mobility March 2006 - March 2007
TAROM 1995 - 2003
Skills
Six Sigma, Lean Sigma, Data Analysis, SQL, Minitab, Excel, Project Management, Microsoft Excel, Cross-functional Team..., Project Planning, MS Project, Program Management, Operations Management, Vendor Management, Telecommunications, Integration, Process Improvement, Business Analysis, Team Building, Change Management, Team Leadership, Troubleshooting
Education
Bachelors, Electrical Engineering
Liceul de Informatica
Udacity
Udacity
Udacity
Udacity
Windstream September 2015 - Present
AT&T Mobility October 2008 - September 2015
Appalachian Wireless August 2007 - October 2008
Skills
LTE, Customer Service, Wireless, Mobile Devices, Telecommunications, UMTS, VoIP, Mobile Communications, Mobile Technology, GSM, 4G, Cellular Communications, CDMA, 3G, Customer Experience, Wireless Networking, Sales, Solution Selling, Managed Services, Cisco Technologies, Direct Sales, EVDO, HSPA, Retail Sales, Smartphones, Blackberry, Troubleshooting, Mobile Telephony, Quotas, WiFi, Merchandising, Wireless Broadband, Broadband, Telephony, Networking, Network Design, Mobile Internet, Account Management, Computer Network..., Telecommunications..., Windows Mobile, Sales Process, Cold Calling, Microsoft Excel, Microsoft Office, Leadership, Customer Retention, Customer Satisfaction
Education
Union College (KY) 2003 — 2007
Bachelor of Science (BS), Business Administration
Union College (KY) 2003 — 2007
Bachelor of Science (BS), Computer Information Systems
AT&T Mobility March 2014 - Present
AT&T March 2014 - Present
AT&T March 2011 - February 2014
AT&T October 1971 - March 2005
Skills
Telecommunications, Project Management, Product and Process..., Supervisory Skills, Product Management, Marketing, Wireless, Cross-functional Team..., Direct Sales, Business Process, Leadership, Strategy, Strategic Partnerships, Call Center, Vendor Management
Education
Triton College 1969 — 1972
Liberal Arts and Sciences, General Studies and Humanities -Music
AT&T Mobility July 2001 - Present
TV Guide September 1999 - December 2000
Avis Budget Group January 1990 - December 1997
Skills
IEX, Call Center, ACD, IVR, Avaya, Customer Experience, Contact Centers, Capacity Planning, Vendor Management, Call Center Development, Customer Satisfaction, Outsourcing, Workforce Planning, Call Centers, Queue Management, Quality Assurance, Supervisory Skills, Reporting & Analysis, Process Improvement, Performance Management, Employee Engagement, Career Development, Strategic Planning, Project Management, Forecasting, Team Leadership, Virtual Teams, Call center start-up, Leading Change, Metrics, Team Building, Strategic Leadership, Organizational..., Microsoft Office, Kronos, Driving Efficiency, Continuous Improvement, Scheduling Management, Scheduling Tools, Cross Functional Team..., Creative Problem Solving, Winning Teams, Strategic Partnerships, Communication Skills, Building Relationships, Leadership Development, Operational Efficiency, Managing multiple..., Organization &..., Cross-functional Team...
Education
Southern New Hampshire University 2013 — 2016
Bachelor of Science in Business Studies, Business Adminstration
Tulsa Community College 1984 — 1987
Associate of Science (A.S.), Accounting
Multiproductos y servicios 2012 - Present
AT&T Mobility 2011 - 2012
Teleperformance 2006 - 2011
Skills
Microsoft Office, Purchasing, Inventory Control, Administrative..., Executive..., International Business, International Relations, Spanish-English, Spanish-speaking, File Archiving, Creative Solutions, Social Media, Creative Problem Solving
Education
Universidad Autónoma de Nuevo León 2011 — 2015
Bachelor on International business
AT&T Mobility September 2009 - Present
Ericsson North America February 2000 - May 2009
Ericsson Venezuela January 1998 - January 2000
Ericsson Venezuela January 1997 - January 1998
Ericsson Venezuela August 1996 - January 1997
Skills
SDH, HSPA, Computer Network..., WCDMA, GSM, 3G, Network Design, Core Network, BSS, Troubleshooting, Wireless, Telecommunications, 2G, LTE, Switches, UMTS, CDMA, GPRS, Ethernet, SS7, IP, Integration, Mobile Devices, 4G, Wireless Networking, Cellular Communications, WiMAX, Mobile Communications, Edge, HSDPA, ATM networks, Network Optimization, RF, System Deployment, Open Source Software, Networking, SIP, VoIP, RAN
Education
Universidad Central de Venezuela
Ingeniero Electricista
AT&T Mobility August 2012 - Present
AT&T Mobility May 2009 - September 2010
AT&T Mobility April 2007 - June 2009
Cingular Wireless September 2005 - March 2007
Verizon International 2002 - 2004
Skills
Telecommunications, GSM, Wireless, Customer Satisfaction, 3G, Call Center, LTE, Cellular Communications, Sales, Customer Service, Marketing Strategy, Data Mining, Data Analysis, Project Management, Sales Operations, Operations Management, Microsoft Excel, Business Intelligence, Business Objects, Access, Marketing Communications, Email Marketing, Sales Management, Customer Analysis, Customer Lifecycle..., Business Analysis, Customer Product..., Customer Retention, Product Management, Mobile Broadband, Call Centers, Team Building, Mobile Devices, Marketing, Customer Experience, Mobile Technology, Direct Sales
Education
Universidad APEC 1997 — 1999
AT&T Mobility July 2004 - Present
Gaylord Opryland Resort and Convention Center November 1998 - July 2004
Education
Trevecca Nazarene University
B.S., Management and Human Relations
AT&T 2010 - Present
AT&T Mobility June 2010 - October 2010
Kineticom / AT&T Mobility February 2009 - June 2010
Nortel July 1989 - December 2008
Nortel 1995 - 2008
Skills
CDMA, LTE, 3G, Computer Network..., Cross-functional Team..., Ethernet, GSM, IP, Microwave, Network Design, PMP, Project Management, Telecommunications, UMTS, VoIP, WiMAX, Wireless, Wireless Networking
Education
Union University 1985 — 1989
BS, Computer Science / Math
Sam's Club January 2014 - Present
Sam's Club January 2013 - January 2014
Sam's Club May 2011 - January 2013
Sam's Club April 2010 - June 2011
AT&T Mobility April 2009 - March 2010
AT&T April 2007 - April 2009
AT&T January 2007 - March 2007
AT&T May 2006 - December 2006
AT&T July 2005 - May 2006
Walt Disney World January 2002 - May 2002
Skills
Process Improvement, Project Management
Education
Tulane University - A.B. Freeman School of Business 2003 — 2005
MBA, Finance, Management
University of Arkansas 1998 — 2003
BS, Industrial Engineering
AT&T Mobility August 2011 - Present
Ericsson September 2009 - August 2011
Sprint Nextel December 2003 - September 2009
Sprint 2003 - September 2009
Nextel 2003 - 2005
Green Drake Engineering October 2000 - November 2003
Pacific Bell Wireless December 1995 - October 2000
Cingular December 1995 - October 2000
Education
Tufts University 1987 — 1991
BS, Electrical Engineering
University Medical Imaging July 2010 - Present
(CHW) Mercy Medical Group - Midtown (Sacramento, CA) January 2009 - July 2010
Catholic Healthcare West (CHW) August 2008 - January 2009
AT&T Mobility 1996 - June 2008
AT&T Wireless / Cingular Wireless 2004 - 2006
Comcast Communications August 1998 - January 2001
McCaw Cellular One 1990 - 1997
Skills
Team Building, Solution Selling, Direct Sales, Account Management, Management, Leadership, Sales Operations, Sales, Training, Customer Retention, Selling, Salesforce.com, Product Marketing, Sales Process, Customer Satisfaction, Strategic Partnerships, Sales Management, CRM, Team Leadership, Cross-functional Team..., Strategic Planning, Building Relationships, Process Improvement, Marketing, B2B, Product Management, Budgets, Customer Service, Business Development, Telecommunications, Contract Negotiation, Cold Calling, New Business Development, Customer Experience, Recruiting, Coaching, Call Centers, Forecasting, Marketing Strategy, Employee Training, Healthcare, Retail, Program Management, Competitive Analysis, Vendor Management, Strategy, Business Planning, Operations Management, Start-ups, Leadership Development
Education
Trinity University 1981 — 1985
BS, Business Administration and Finance
Beaverton HS 1978 — 1981
High School Diploma, General - College Preparatory, 3.5 GPA
AT&T February 2015 - Present
AT&T Mobility October 2012 - Present
AT&T March 2011 - November 2012
att Mobility 2003 - March 2011
AT&T Mobility 1994 - March 2009
Skills
Consultative Selling, Sales Operations, Channel Management, Call Center, Sales Process, Sales Management, Wireless, Contract Negotiations, Account Management, Telecommunications, Team Building, Cross-functional Team..., Vendor Relations, Customer Satisfaction, Retail, Sales Support, Call Centers, Customer Experience, Direct Sales, Cold Calling, Solution Selling, Mobile Devices, Customer Retention, B2B, Salesforce.com, Strategic Partnerships, Sales, Managed Services, P&L Management, Product Management, Vendor Management, Sales Presentations, Team Leadership, Competitive Analysis, Business Development, CRM, Strategy, Product Marketing, New Business Development, Key Account Management, VoIP, Cellular Communications, SaaS, Quotas, Unified Communications, Lead Generation, Mobile Technology, Networking, Contract Negotiation, Management
Education
Troy State University 1997 — 1999
MPA, Public Administration
University of Florida 1986 — 1991
BA, Political Science
Ice Cream Place January 2009 - Present
Ice Cream Place January 2003 - Present
AT&T Mobility September 1997 - Present
Skills
Public Speaking, Customer Service, Team Building, Strategic Planning, Management, Event Planning, Marketing, Social Media, Social Media Marketing, Event Management, Advertising, Budgets, Coaching, Entrepreneurship, Facebook, Fundraising, Leadership, Marketing Strategy, Merchandising, Negotiation, New Business Development, Public Relations, Small Business, Social Networking, Training
Education
Tuskegee University 1988 — 1993
B.S., Fashion Merchandising
Cooley High School
AT&T Mobility September 2013 - Present
AT&T Mobility December 2011 - September 2013
AT&T Mobility September 2011 - December 2011
AT&T Mobility August 2010 - September 2011
AT&T Mobility August 2006 - December 2010
United States Air Force February 2000 - August 2006
Skills
Cross-functional Team..., Forecasting, Wireless, Pricing, Telecommunications, Competitive Analysis, Financial Analysis, Program Management, Budgets, Analytics, Leadership, Marketing Strategy, Marketing, Analysis, Management
Education
U.S. Air Force Institute of Technology 2003 — 2005
MS, Cost Analysis
Valdosta State University 1995 — 1999
BS, Finance
University of Tulsa McFarlin Library Special Collections and University Archive January 2015 - Present
University of Tulsa Graduate School July 2014 - December 2014
The Children's Depot March 2014 - July 2014
J. M. Davis Gun Museum February 2014 - July 2014
Rogers State University January 2012 - December 2013
StarTek August 2010 - February 2011
Hibdon Tires November 2009 - June 2010
AT&T Mobility March 2009 - November 2009
Alliance of Tulsa November 2008 - January 2009
Woodhouse Day Spa August 2008 - October 2008
Skills
Cosmetics, Spa, Waxing, Makeup Artistry, Chemical Peels, Microdermabrasion, Eyelash Extensions, Eyebrow, Tinting, Retail, Customer Service, Sales, Public Speaking, Visual Merchandising, Event Planning, Tutoring, Research, Writing, Management, Time Management, Facebook, Training, Editing, Data Entry, Creative Writing, Microsoft Office, Microsoft Word, Higher Education, Telephone Skills, Microsoft Excel, Teaching, Report Writing, Public Relations, Leadership, Fundraising, Blogging, Social Media, PowerPoint, Teamwork, Data Analysis, Copy Editing, Coaching, Technical Writing, Merchandising, Inventory Management, Customer Satisfaction, Strategic Communications, Newsletters, E-Learning, Office Management
Education
University of Tulsa 2014 — 2016
Master of Arts (M.A.), History
Rogers State University 2011 — 2013
Bachelor of Arts, Military History
Tulsa Community College 2009 — 2010
Business management
Clary Sage College 2008 — 2008
Vocational, Esthetics
Patrick Henry College 2007 — 2008
Philosphy
AT&T Mobility 1987 - Present
ATT 1987 - Present
Skills
Employee Relations, Employee Engagement, HR Consulting, Microsoft Office, Human Resources, Performance Management, Recruiting, Employee Training, Team Building, Leadership, Call Centers, Change Management
Education
Triton College 1976 — 1979
AT&T Mobility May 2006 - Present
AT&T Mobility April 2008 - February 2010
US Navy May 1996 - August 2005
Kidd Valley January 1987 - January 1996
Skills
Cellular Communications, T1, LTE, IP, Mobile Devices, Wireless, VoIP, New Business Development, Telecommunications, Vendor Management, Computer Network..., Ethernet, Solution Selling, GSM, UMTS, 4G, Wireless Networking, DSL
Education
Udacity 2015 — 2019
Nanodeggrees, Computer Programming
Udacity 2015 — 2015
Introduction to Programming Nanodegree, Computer Programming
AT&T Mobility February 2011 - Present
Global Hunter Securities October 2009 - May 2010
Skills
Financial Analysis, Financial Modeling, Analysis, Valuation, Finance, Corporate Finance, Microsoft Excel, Portfolio Management, Data Analysis, Access, Market Research, Competitive Analysis, Investments, Equities, Microsoft Office
Education
Tulane University - A.B. Freeman School of Business 2009 — 2010
Masters, Masters in Finance
Tulane University - A.B. Freeman School of Business 2005 — 2009
BSM, Finance and Marketing
AT&T Mobility July 2008 - Present
Apex Communications November 2005 - April 2008
Education
Trinity Western University 1996 — 2002
BSC, BBA, Chemistry, Business
AT&T Mobility January 2014 - Present
AT&T Mobility September 2012 - December 2013
AT&T Mobility October 2004 - September 2012
AT&T October 1992 - October 2004
Gazlay Marketing Group 1992 - 1999
Skills
Unified Communications, Mobile Applications, Mobile Devices, M2M, Wireless, Mobile Technology, Solution Selling, Direct Sales, VoIP, Cellular Communications, Solutions Marketing, Telecommunications, Managed Services, 4G, LTE, Enterprise Mobility, MPLS, Mobile Device Management, Sales Operations, Strategic Partnerships, Wireless Networking, Go-to-market Strategy, Mobile Communications, IP, Cloud Computing, SaaS, Enterprise Software
Education
Udacity
Udacity
University of Illinois Springfield 2013 — 2016
Bachelor’s Degree, Computer Science, 4.0
University of Missouri-Saint Louis 2012 — 2013
Bachelor of Science, Computer Science
AT&T Mobility July 2012 - Present
AT&T Mobility October 2009 - July 2012
AT&T March 2007 - October 2009
BellSouth June 2005 - March 2007
BellSouth January 2001 - June 2005
Paul Davis Restoration April 1998 - July 2000
Paul Davis Restoration October 1996 - April 1998
Paul Davis Restoration September 1994 - October 1996
Fleetwood Enterprises September 1993 - September 1994
U.S. NAVY May 1985 - April 1993
Skills
Mobile Device Management, Mobile Devices, TCP/IP, Mentoring / Coaching..., MobileIron, Cellular (UMTS, HSPA,..., Network Troubleshooting, MPLS, VoIP
Education
University of West Florida
MBA, Business Administration
United States Naval Academy
Bachelor of Science, General Engineering
AT&T Mobility February 2006 - Present
Education
Troy University 2009 — 2011
MBA, Information Systems
University of South Alabama 2004 — 2008
BS in Business Administration, Finance
AT&T Mobility May 2004 - March 2013
Micro Consultants June 2003 - May 2004
CompUSA February 2001 - June 2003
Beaulieu Group, LLC January 1997 - February 2001
Skills
Telecommunications, Customer Service, Project Management, Microsoft Office, Team Leadership, Wireless, Product Management, Microsoft Excel, Mobile Devices, Change Management, IP, Linux, Java, Sales, SQL, GSM, Team Building, Software Development, Troubleshooting, C, C, Windows, Solution Selling, Unix, Microsoft Word, Cloud Computing, HTML, Customer Satisfaction, Technical Support, Networking
Education
Trident Technical College
Associate's degree, Computer Science
United States Air Force February 1999 - Present
AT&T Mobility October 1998 - April 2012
Skills
Telecommunications, Sales Operations, Sales Management, Military Experience, Political Science, Negotiation, Team Leadership, Leadership Development, Educational Leadership, Technical Leadership, Lead Management, Management, Competitive Analysis, Product Management, Wireless, Retail, Leadership, Sales, Cross-functional Team..., Training, Customer Retention, Team Building, Selling, Inventory Management, Contract Negotiation, Logistics, Strategic Planning, Strategy, Direct Sales, Budgets, Merchandising, Coaching, Sales Process, Customer Service, Human Resources, Solution Selling, Recruiting, Customer Experience, Time Management, Sales Presentations, Product Marketing, Mobile Devices, Cellular Communications, Public Speaking, Organizational..., Operations Management, Entrepreneurship, Data Analysis, Program Management, Customer Satisfaction
Education
Troy University 2006 — 2011
Bachelor's, Politcal Science
Udacity February 2015 - Present
AT&T Mobility January 2015 - Present
AT&T Mobility January 2013 - January 2015
AT&T Mobility July 2011 - September 2012
AT&T Mobility January 2010 - January 2011
Skills
Workforce Management, Customer Experience, Telecommunications, Call Centers, IVR, Customer Satisfaction, Process Improvement, Team Leadership, Contact Centers, Project Management, Vendor Management, Team Building, Forecasting, Avaya, Microsoft Excel, IEX Total View, Solution Selling, Account Management, Coaching, VoIP, Performance Improvement, Customer Retention, Wireless, Outsourcing, Strategic Planning, Call Center, Customer Service, Sales, Scheduling Management, VBA, Photoshop, Graphic Design, Web Design, SharePoint Designer, Telephony, ACD, JavaScript, CSS, css3, Web Development, Front-end Development, C#, jQuery, Management, Leadership, Cross-functional Team..., Troubleshooting, Analysis, Team Management
Education
Udacity 2014 — 2015
Nanodegree, Front End Web Developement, Exceeds specifications
U.S. Department of Energy May 2010 - September 2011
U.S. Department of Energy May 2009 - August 2009
AT&T Mobility May 2008 - August 2008
Skills
Data Analysis, Microsoft Office, Community Outreach, Microsoft Excel, Project Management, Environmental..., Analysis, Public Speaking, Leadership, Research
Education
Tuskegee University 2006 — 2010
Andrew F. Brimmer School of Business & Information Science
Yale School of Management
Global Pre-MBA Leadership Program
AT&T Mobility July 1999 - Present
AT&T July 1999 - January 2006
Skills
Direct Sales, Solution Selling, Account Management, Telecommunications, Cold Calling, Call Centers, Coaching, Customer Retention, Customer Experience, Customer Satisfaction, Managed Services, Retail, Sales, Sales Management, Sales Operations, Selling, Strategic Partnerships, Unified Communications, Wireless, VoIP, Sales Process
Education
Triton College
Sea star line August 2013 - August 2014
Yardi January 2012 - August 2013
AT&T Mobility 2010 - November 2012
Skills
Cross Selling, Banking, Credit, Loans, Relationship Management, Mortgage Lending, Retail Banking, Sales, Sales Management, Commercial Banking, Account Management, Merchant Services, Credit Cards, Credit Analysis, Social Media Marketing, Marketing Management, Telecommunication..., Call Centers, Product Marketing, Goal Oriented, Market Analysis, Customer Experience, Training, Brand Management, Customer Retention, Leadership, Sales Operations, Customer Service, Direct Sales, Management, Strategic Planning, Microsoft Office, Negotiation, Logistics, Team Leadership
Education
Universidad Catolica Santo Domingo 2001 — 2005
Bachelor's degree, Marketing/Marketing Management, General, 3.45 GPA
Colegio Juan Pablo Duarte 1997 — 2000
04 years-High school, Computational and Applied Mathematics
AT&T Mobility November 2010 - Present
Ericsson September 2009 - November 2010
Sprint Nextel June 2006 - September 2009
Nextel Partners April 1998 - June 2006
Skills
3G, 4G, CDMA, Cellular Communications, LTE, RF, RF Engineering, Telecommunications, UMTS, Wireless, iDEN, Microwave, Network Optimization, WiMAX
Education
Union College 1993 — 1997
Masters of Science, Electrical Engineering
AT&T Mobility August 2005 - Present
Ross Dress For Less August 2004 - August 2005
Foxmoor July 2003 - July 2004
Education
University of Texas at Tyler 1988 — 1990
BS, Political Science
Tyler Junior College 1985 — 1986
AAS, Legal Assistant
AT&T August 2009 - Present
AT&T Mobility March 2007 - August 2009
Cingular Wireless June 2006 - March 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Budgets
Education
Keller Graduate School of Management- 2010 — 2014
Master of Accounting and Finance, Projected graduation 2014
Troy State University 1998 — 2002
Bachelor's degree, Business Administration and Management, General
LG Electronics February 2011 - Present
ATT Mobility May 2007 - February 2011
Hewlett-Packard November 2004 - May 2007
Skills
Mobile Devices, Consumer Electronics, Sales Operations, Product Marketing, Competitive Analysis, Supervisory Skills, Trade Marketing, Negotiation, Budgets
Education
Central de Artes Visuales
Universidad de Puerto Rico
Bachelor of Business Administration, Marketing
AT&T Mobility November 2000 - Present
amr combs March 1992 - March 2008
Education
Tuskegee University 1989 — 1993
uab
AT&T Mobility January 1996 - Present
Skills
Sales Tax, Tax Preparation, Access, Software Design, Software Development, Software Quality...
Education
Troy State University 1987 — 1991
Bachelor of Science (BS), Accounting
Carter Healthcare July 2013 - Present
Hope Hospice August 2012 - July 2013
AT&T Mobility October 2006 - August 2012
AT&T Mobility 2006 - 2012
Skills
Account Management, Cold Calling, Customer Retention, Customer Service, Direct Sales, Sales Management, Sales, Sales Operations, Sales Process, Salesforce.com, Social Media Marketing, Solution Selling, Telecommunications, VoIP, Wireless, Marketing Strategy, New Business Development, B2B, Marketing
Education
Tulsa Community College 2003 — 2004
AT&T Mobility June 2012 - Present
Education
University of Missouri-Kansas City 2003 — 2008
Master of Arts (M.A.), Creative Writing
United States Military Academy at West Point 1989 — 1993
Bachelor of Science (BS)
AT&T Mobility March 2011 - Present
RadioShack June 2010 - October 2011
Winn Dixie Stores June 2005 - July 2009
Skills
Typing, Computer Repair, Cellular Communications, Troubleshooting, Customer Satisfaction, Customer Service, Retail Sales, Cashiering, Telephone Skills, Call Centers, Data Entry, Inventory Control, Inventory Management, Customer Retention, Computer Maintenance
Education
Ultimate Medical Academy-Tampa 2009 — 2010
Certificate, Phlebotomy Technician/Phlebotomist
Central High School 2003 — 2007
High School Diploma, Business
AT&T Mobility October 2008 - Present
Skills
Quotas, Telecommunications, Sales Operations, Channel, Wireless, Direct Sales, Sales Management, Solution Selling, Channel Partners, Long Distance, M2M, GSM, Channel Sales, Sales, Managed Services, Conflict Resolution, Conflict Management, Coaching, Leadership..., Product Training, Career Development
Education
Trinity Bible College 1995 — 1999
Bachelor of Arts (B.A.)
Best Buy April 2012 - Present
Best Buy August 2011 - April 2012
AT&T Mobility June 2009 - February 2011
Skills
Planograms, Assortment, Merchandising, Retek, Retail, Visual Merchandising, Multi-channel Retail, CPFR, Store Management, Inventory Management, Profit, Retail Sales
Education
Union University 2009 — 2011
Master of Business Administration (MBA)
Union University 2003 — 2008
BS, Business Administration and Management, General
Haws Corporation October 2013 - December 2014
Jensen MetalTech April 2011 - October 2013
JRS Turbine Blading & Parts August 2010 - April 2011
AT&T Mobility November 2007 - June 2010
Skills
Mechanical Product..., Solidworks, Finite Element Analysis, AutoCAD, Project Management, Mechanical Drawings, Retail Sales, Customer Service, International Logistics, Racing, Evasive Driving, Marksmanship, Sheet Metal, Solid Modeling, Engineering Drawings, Turbines, 3D Modeling
Education
Truckee Meadows Community College 2007 — 2009
Associate of Arts and Sciences (A.A.S.), Manufacturing Engineering Technology, Drafting Emphasis
University of Nevada-Reno
In Progress, Mechanical Engineering
Teleiman, LLC December 2014 - Present
AT&T Mobility 2011 - 2012
Teleiman, LLC June 2007 - July 2011
Skills
Call Centers, Customer Service, Troubleshooting, Team Leadership, Microsoft Office, Customer Satisfaction, VoIP, Customer Experience, Sales, Customer Retention, Training Assistant
Education
Trident Technical College
Patient Care Technician/CNA/Phlebotomy/Certificate, Nursing
Comcast Cable August 2011 - Present
Hair Club for Men and Women September 1999 - October 2010
AT&T Mobility April 2007 - April 2010
Education
Universidad de Panamá
AT&T Mobility
Skills
Management, Telecommunications, Customer Service, Team Leadership, Call Centers, Team Management, Customer Satisfaction, Leadership, Customer Experience, Sales, Customer Retention, Account Management, Service Delivery, Wireless, Team Building, Training, Process Improvement, Mobile Devices, Troubleshooting, Direct Sales
Education
Universal Technical Institute-Auto, Motorcycle, & Marine Mechanics Institute Division-Orlando 2012 — 2014
Certification, Harley-Davidson and Kawasaki
AT&T Mobility June 2003 - Present
Skills
VoIP, IP, MPLS, Cisco Technologies, Unified Communications, Telephony, Vendor Management, Ethernet, Switches, Network Design, TCP/IP, WAN
Education
Troy University
AT&T Mobility November 2007 - Present
Education
Truckee Meadows Community College