AT&T Mobility
Industry: Mobile telecommunication company
DescriptionAT&T Mobility LLC, also known as AT&T Wireless, marketed as simply AT&T, is a wholly owned subsidiary of AT&T Inc. that provides wireless services to 138.8 million subscribers in the United States including Puerto Rico and the U.S. Virgin Islands. Headquarters: Atlanta, Georgia, United States Number of locations: 5,000 retail stores; 2,900 owned; 2,100 authorized Number of employees: 75,000 (2015) Revenue: 73 billion USD (2016) Subsidiaries: Alltel, AT&T Mexico, Leap Wireless, Parent organizations: AT&T, AT&T Communications
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14,116 AT&T Mobility employees in database. Find out everything there's to know about AT&T Mobility employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
AT&T Mobility Employees
Aon Hewitt August 2013 - Present
Aon Hewitt June 2011 - August 2013
Aon Hewitt February 2008 - June 2011
Aon Hewitt May 2004 - February 2008
AT&T Mobility June 1999 - April 2004
Skills
Employee Benefits, Benefits Administration, Human Resources, Defined Benefit, Outsourcing, Process Improvement, Call Centers, Service Delivery, Performance Management, Workforce Management, Offshoring, Lotus Notes, Shared Services, Sla, Project Planning, Project Management, Microsoft Office, Microsoft Excel, Microsoft Word
Education
Valencia College 2000 — 2004
Associates, General Education
University of Central Florida - College of Business Administration
B.S.B.A., Business Management
AT&T February 2015 - Present
AT&T Mobility June 2011 - Present
AT&T Mobility September 2009 - June 2011
Crain Automotive April 2007 - September 2009
Education
University of Central Arkansas 2005 — 2010
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
US Navy April 2009 - Present
Workforce Central Florida June 2005 - July 2007
NHS January 2005 - April 2005
AT&T Mobility August 2001 - December 2004
Skills
Black Belt, Lean Thinking, Risk Management, Strategic Leadership, Program Management, Economics, Operations Management, Process Improvement, Six Sigma, Strategic Planning, Security Clearance, Data Analysis, Military Experience, Patient Safety, Healthcare Management, Human Resources, Leadership, Sales, Leadership Development, Team Building, Microsoft Excel
Education
Naval Postgraduate School 2013 — 2015
Master of Science (MS), Manpower Analysis
Naval War College 2013 — 2015
Joint Professional Military Education, Military Security Policy and Strategy
University of South Florida 2005 — 2005
Certificate, Risk and Insurance Management
Villanova University 2005 — 2005
Certificate, Lean Six Sigma
University of Central Florida 2003 — 2004
Master of Science (MS), Health Services Administration
University of Central Florida 1997 — 2002
Bachelor's degree, Health Services Administration
Culver Academies
AT&T Mobility June 2014 - Present
Skills
GSM, Telecommunications, Wireless, Public Speaking, Management, MPLS, Customer Service, Social Media, Microsoft Office, Team Building, Strategic Planning, Leadership, Microsoft Word, Social Networking, Project Management, LTE, Retail
Education
University of Cambridge
Bachelor of Business Administration (BBA), General Studies
Walt Disney Parks and Resorts Digital October 2013 - Present
Aquent January 2011 - January 2014
Consultant at Verizon January 2011 - August 2013
AT&T January 2009 - January 2011
AT&T Mobility January 2005 - January 2009
AT&T Mobility 2003 - 2005
Cingular Wireless 2002 - 2003
Cingular Wireless 1999 - 2002
AT&T 1997 - 1999
Skills
Telecommunications, Call Center, Mobile Devices, Vendor Management, Process Improvement, Call Centers, Cross-functional Team..., Project Management, Instructor-led Training, Wireless, Business Analysis, Product Management, Leadership, Program Management, Instructional Design, SDLC, E-Learning, Product Marketing, Strategy, Management, Customer Experience, Training, E-commerce, CRM, Marketing, Salesforce.com, Customer Retention, SaaS, Team Leadership, Account Management, Strategic Partnerships, Enterprise Software, Cloud Computing, Integration, Team Building, Corporate Communications
Education
University of Phoenix 2000 — 2002
Bachelor's degree, Business - eBusiness, 3.9
University of Central Florida 1995 — 1999
Bachelor of Arts (B.A.), Criminal Justice
AT&T Mobility January 2012 - Present
Verizon By Truckers Gadgets May 2011 - October 2011
Sprint By wireless Direct October 2010 - May 2011
Sprint by wireless Lifestyles September 2009 - October 2010
Cricket Communications, Third Eye Communications. January 2008 - September 2009
Skills
Customer Service, Customer Experience, Customer Engagement, Market Planning, Sales, Sales Management, Small Business, Customer Oriented, Customer Retention, Customer Satisfaction, Team Leadership, Telecommunications
Education
University of Central Arkansas
AT&T Mobility August 2010 - Present
West Orange Times October 1998 - Present
Education
University of Central Florida 1999 — 2002
BA Advertising and Public Relations
Sustainable Silicon Valley May 2015 - Present
AT&T Mobility January 2014 - Present
Advanced Business Acquisitions, Inc. June 2013 - January 2014
California Coastal Commission December 2012 - July 2013
Alliance to Save Energy September 2012 - July 2013
Santa Cruz Eco-Landscaping January 2009 - July 2013
NOAA September 2012 - January 2013
Fresh Start Surgical Gifts January 2005 - September 2009
Skills
Policy Writing, Close Attention to..., Renewable Energy, Environmental Law, CEQA, NEPA, Sales, Company Representation, Community Outreach, Public Relations, Tabling, Environmental Policy, Sustainability, Water Quality, Environmental Awareness, Leadership, Time Management, Public Speaking, Microsoft Office, Customer Service, Social Media, Nonprofits, Marketing
Education
University of California, Santa Cruz 2008 — 2013
Bachelor of Arts (B.A.), Environmental Studies
University of California, Santa Cruz 2008 — 2013
Minor, Legal Studies, General
AT&T Mobility August 2006 - Present
Vashon Island Fire and Rescue April 2009 - Present
Slalom Consulting December 2003 - August 2006
IBM Global Services January 2002 - December 2003
Baan January 1999 - January 2002
Global Strategic Accounts January 1995 - January 1999
AZ Arts January 1992 - January 1995
JACKSON-HEWITT January 1991 - January 1992
AT&T January 1983 - January 1992
Skills
Accounting, Analysis, Budgets, Business Analysis, Business Intelligence, Data Analysis, Databases, Integration, Management, Marketing, Project Management, SQL, Software Documentation, Training
Education
University of Central Florida 1981 — 1986
BSBA Degree, Finance
Pam McDowell Properties September 2013 - Present
AT&T Mobility September 2013 - February 2015
Allied Wireless Communications Corp. May 2011 - September 2013
Verizon Wireless May 2010 - May 2011
Alltel Wireless October 2009 - May 2010
Alltel Wireless September 2008 - October 2009
Ethan Allen March 2008 - September 2008
Ethan Allen November 2006 - March 2008
Ethan Allen, Inc. July 2004 - November 2006
Ethan Allen July 2003 - June 2004
Skills
AutoCAD, Retail, Merchandising, Budgeting, Teamwork, Interior Design, Inventory Management, AS400, Customer Service, Vendor Relations, Customer Relations, Microsoft Office, Word, Problem Solving, PowerPoint, Hiring, Excel, Team Building, Outlook, Customer Satisfaction, Scheduling, Sales Support, Market Planning, Sales Management, Vendor Management, Forecasting, Budgets, Real Estate, Product Development, Marketing, Microsoft Excel, Microsoft Word, Sales Operations
Education
University of Central Arkansas 1999 — 2003
B.A, Family and Consumer Sciences; Interior Design
Jonesboro High School 1997 — 1999
AT&T March 2015 - Present
AT&T Mobility July 2013 - May 2014
AT&T Mobility January 2012 - July 2013
AT&T Mobility January 2011 - December 2011
AT&T Mobility December 2007 - January 2011
Alltel Corporation Inc June 2006 - December 2007
Bank of America March 2005 - June 2006
Skills
Six Sigma Green Belt, Customer Engagement, Sales Operations, Sales Process, Sales Management, Business Strategy, Business Analysis, Business Planning, Operations Management, Employee Training, Management, Leadership, Process Improvement, Training, Cross-functional Team..., Sales, Coaching, Customer Service, Telecommunications, Microsoft Excel, Team Building, Strategy, Solution Selling, Product Management, Marketing Strategy, Banking, Microsoft Office, Retail, Account Management, Team Leadership, Forecasting, Customer Satisfaction, Customer Experience, Direct Sales, Business Development, Vendor Management, Wireless, Cold Calling, Selling, Call Centers, Mobile Devices, Product Marketing, Customer Retention, Six Sigma
Education
University of Central Arkansas 2000 — 2005
Degree: Bachelor, Business Administration; Finance; International Trade
Loop1 Systems April 2015 - Present
US Army July 2011 - Present
Niagara Bottling, LLC November 2012 - April 2015
Texas Health Resources May 2012 - November 2012
AT&T Mobility September 2008 - July 2011
Skills
Network Engineering, Travel, CCNA, Project Management, Active Directory, Windows, Software Documentation, WMS Implementations, Healthcare Information..., Troubleshooting, Oracle E-Business Suite, Customer Service, Security Clearance, Windows 7, Security, Computer Hardware, Help Desk Support, Team Leadership, Routers, Cisco Technologies
Education
University of Central Arkansas 2006 — 2011
Bachelors of Business Administration, Management Information Systems
AT&T Mobility November 2006 - Present
Blockbuster January 1994 - November 1997
Skills
Wireless, Telecommunications, Mobile Devices, LTE, UMTS, Program Management, Project Management, Management, Cellular Communications, Product Management, 4G
Education
University of Central Florida 1997 — 2002
Bachelor of Science (BS), English Language and Literature, General
AT&T May 2012 - Present
AT&T Mobility September 2010 - May 2012
Advanced Psychiatric Group December 2007 - June 2010
Skills
Telecommunications, Wireless, Direct Sales, Customer Satisfaction, Sales, Customer Retention, Customer Experience, Solution Selling, Sales Management, Sales Operations, Account Management, Call Centers, Retail, Coaching, Cold Calling
Education
University of Central Florida 2005 — 2009
Bachelor's degree, Psychology
Marjory Stoneman Douglas High School 2002 — 2005
High school diploma
Shutterfly Inc. July 2015 - Present
OnLive October 2013 - June 2015
OnLive April 2013 - October 2013
AT&T Mobility February 2011 - April 2013
Intivix September 2012 - November 2012
UC Santa Cruz Bionics Lab September 2009 - June 2010
Best Buy Inc September 2008 - August 2009
Skills
Puppet, Github, Troubleshooting, Networking, Linux, Hardware, Servers, Mac OS, Solidworks, Cloud Computing, Apache, Unix, TCP/IP, VPN, Programming, Bash, Spanish, JIRA, Shell Scripting, RSpec, Ruby, Ruby on Rails, RubyMine, Network Appliance, Virtualization, Data Center Operations, Enterprise Storage, System Administration
Education
University of California, Santa Cruz 2007 — 2012
Bachelors, Computer Engineer
Coach September 2010 - March 2011
AT&T Mobility May 2005 - March 2010
Skills
Call Centers, Customer Experience, Customer Service, Leadership, Microsoft Office, Telephone Skills, Telecommunications, Customer Satisfaction, Customer Retention
Education
University of Central Florida 2012 — 2014
Bachelor's Degree, Accounting
Valencia Community College 2006 — 2011
Associate in Arts, Business Administration
Keller Williams Advantage III Realty January 2013 - September 2014
Asbury Automotive Group November 2012 - January 2013
AT&T Mobility October 2011 - November 2012
ANN INC. April 2012 - July 2012
Institute of Simulation and Training Partnership II January 2010 - June 2011
Superior Technical Resources July 2007 - June 2009
H&R Block February 2006 - May 2006
Skills
Ability to type 60..., Microsoft Office, SPSS, Read, Write and Speak..., Customer Service, Data Entry, PowerPoint, Microsoft Excel, Microsoft Word, Outlook, Customer Satisfaction, Time Management, Teamwork, Phone Etiquette, Phone Skills, Data Analysis, Exceptionally Organized, Highly detail oriented, Work in A Fast Paced..., High Pressure Situations, Internet Savvy, Outstanding..., Proactive self-starter, strong decision making, Telephone Skills, Sales, Invoicing
Education
University of Central Florida 2009 — 2011
Bachelor of Science (BS), Psychology
Valencia Community College 2006 — 2009
Associate of Arts (A.A.), Psychology, 3.5
Consumer Portfolio Services March 2015 - Present
Consumer Portfolio Services March 2014 - March 2015
Consumer Portfolio Services March 2012 - March 2014
Consumer Portfolio Services March 2008 - March 2012
AT&T Mobility February 2005 - March 2008
AT&T Mobility January 2004 - January 2005
AT&T Mobility December 1999 - January 2004
AT&T Mobility April 1999 - December 1999
Skills
Microsoft Excel, Microsoft Access, SharePoint, Visio, Visual Basic, Siebel, CACS, Davox, Avaya, Access, Leadership, Windows, Software Documentation, Call Centers, Customer Retention, Customer Service, Management, Quality Assurance
Education
University of Central Florida 2000 — 2003
Bachelor of Business Administration (BBA), Business Administration and Management, General
AT&T April 2013 - Present
Mount Zion Baptist Church August 2008 - June 2013
AT&T Mobility August 2005 - April 2013
Skills
Ministry Leadership, Office Administration, Leadership Development, Cross-functional Team..., Customer Service, Customer Retention, Customer Experience, Motivational Speaking, Public Speaking, Microsoft Office, Team Building, Leadership, Management, Training, Sales, Event Planning, Strategic Planning, Nonprofits
Education
Stuttgart High School 1992 — 1995
University of Central Arkansas
Ross Stores, Inc. March 2015 - Present
uBreakiFix March 2012 - March 2015
Healthcare Scouts June 2011 - February 2012
Enterprise Rent-A-Car September 2005 - November 2008
DialAmerica Marketing, Inc. July 2002 - August 2005
AT&T Mobility September 1998 - May 2002
Skills
Full-Cycle Recruiting, Employment Law..., College Recruiting, Technical Recruiting, High-Volume Recruitment, Job Fairs, Corporate Recruiting, HR Policies, Employee Relations, Staffing Coordination, Behavioral Interviewing, Organizational..., Succession Planning, Corporate Communications, Benefits Administration, Change Management, New Hire Orientations, Recruiting, Public Speaking, SDLC, Workforce Planning, Training, Background Checks, Human Resources, Sourcing, Interviews, Screening Resumes, Employee Engagement, Performance Management, Benefits Negotiation, Talent Acquisition, HRIS, FMLA, Applicant Tracking..., Employer Branding, Employee Training, Onboarding, Employee Benefits, Executive Search, Internet Recruiting, Permanent Placement, Job Descriptions, Talent Management, Management, Deferred Compensation, Staffing Services, Performance Appraisal, Hiring, Taleo, Career Counseling
Education
University of Central Florida 1997 — 2003
B.A., Organizational Communication
Lake Howell High School 1993 — 1997
H.S. Diploma, with Honors
AT&T Mobility June 2014 - Present
AT&T Mobility September 2013 - June 2014
Allied Wireless Communications Corporation (formerly Alltel) June 2010 - September 2013
Alltel Wireless August 2007 - June 2010
Alltel Wireless June 2005 - July 2007
Alltel Wireless November 2002 - 2005
Skills
Telecommunications, Wireless, Market Research, Leadership, Business Strategy, Product Management, Strategy, Forecasting, Process Improvement, Marketing Strategy, Analysis, Project Management, Customer Experience, Marketing, Customer Satisfaction, Sales, Management, Strategic Planning, Sales Operations, Contract Negotiation, Performance Management, Budgets, Negotiation, Cross-functional Team..., Vendor Management, Team Leadership, Customer Retention
Education
Webster University 2005 — 2007
MBA, Business Administration
University of Central Arkansas 1992 — 1997
BBA, Finance and International Trade
Time Warner Cable Business Class June 2013 - Present
National Creditors Connection Inc. March 2011 - April 2013
AT&T June 2007 - January 2011
AT&T Mobility August 1994 - January 2011
AT&T Mobility October 2005 - July 2007
AT&T Mobility September 2003 - October 2005
AT&T Mobility January 2001 - September 2003
South Coast Environmental Supply December 1993 - August 1994
Skills
Sales Management, Account Management, Selling, CRM, Leadership, Direct Sales, Sales Process, Marketing, Marketing Strategy, Strategic Partnerships, Solution Selling, Strategy, Sales, Sales Operations, SaaS, Customer Satisfaction, Call Centers, Wireless, Business Development, B2B, Product Marketing, Enterprise Software, Management, Lead Generation, Direct Marketing, Marketing Management, Analytics, Government
Education
University of California, Santa Barbara 1988 — 1992
BA, Economics
Foothill High School
Millennium Technology Group April 1999 - Present
Rosen Hotels & Resorts 1999 - Present
2050 S Westgate Ave, Los Angeles, CA January 1998 - March 1999
AT&T Mobility 1994 - September 1998
Skills
Customer Service, Data Center, Cisco Technologies, Virtualization, Troubleshooting, Windows, Computer Hardware, Software Documentation, VPN, System Deployment, SALTO Locking system, Disaster Recovery, Active Directory, Windows 7, Windows Server, Network Administration
Education
University of Central Florida 1990 — 1995
Cell Biology and Anatomy
Affordable Adult Care and Companionship (AACC) June 2014 - Present
JPMorgan Chase Bank, NA January 2013 - May 2014
JPMorgan Chase Bank, NA June 2012 - January 2013
AT&T Mobility March 2011 - May 2012
A Wireless- Verizon Wireless Premium Retailer September 2010 - March 2011
My Query Cloud January 2009 - September 2010
Education
University of Central Florida 2008 — 2015
Associate's Degree, Business Economics
Prairie Ridge High School 2004 — 2008
High School
Tropical Shipping August 2013 - Present
Security Networks October 2012 - Present
TGI Fridays May 2007 - Present
Fridays October 2010 - October 2011
AT&T Mobility March 1997 - May 2008
Skills
Customer Service, Bartending, Microsoft Office, Microsoft Word, Open Table, Restaurants, Restaurant Management, New Restaurant Openings, Food & Beverage, Food Service, Cooking, Hospitality, Menu Development, Catering, Food Preparation, Food, Culinary Skills
Education
University of Central Florida 1995 — 1998
Currently seeking new opportunities October 2013 - Present
Comcast Business Class January 2011 - October 2013
AT&T Mobility May 2007 - March 2009
AT&T September 2006 - May 2007
AT&T November 2004 - 2006
Skills
Management, Business Development, Cold Calling, Customer Experience, Negotiation, Customer Service, Leadership, Direct Sales, Account Management, Sales Operations, CRM, Customer Retention, PowerPoint, Customer Satisfaction, Call Centers, Sales, Sales Process, B2B, Selling, Salesforce.com, Solution Selling, Sales Management, Sales Presentations, Telecommunications, New Business Development, Networking, Managed Services, Contract Negotiation, Team Building, Lead Generation, Advertising, Building Relationships, Co-location, Team Leadership, Telephony, Time Management, VoIP, Wireless
Education
University of Central Arkansas
Universal Orlando Resort December 2014 - Present
Walt Disney World November 2012 - December 2014
Orion Transcription Services September 2007 - November 2012
AT&T Mobility August 1998 - June 2006
Walt Disney World November 1991 - November 1996
Skills
Data Entry, Customer Service, Process Scheduler, Software Documentation, Team Building, Outlook, Call Center, Microsoft Word, Training, Microsoft Excel, Sales, Call Centers, Team Leadership, Employee Relations, Time Management, Customer Satisfaction, Project Planning, Management, Leadership, Social Media Marketing, Operations Management, Sales Management, Process Improvement, Performance Management, Negotiation, Teamwork, Public Speaking, Teaching, Event Planning, Social Media, Contract Negotiation, Project Management, Access, Vendor Management, Telephone Skills, Administration, Recruiting, Social Networking
Education
University of Central Florida 1996 — 1998
Bachelor of Science (BS), Organizational Communication, General
Valencia Community College 1993 — 1996
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Ericsson October 2012 - Present
CenturyLink July 2008 - July 2013
A+ Appraisers July 2006 - November 2008
Sprint Nextel October 2007 - April 2008
AT&T Mobility October 2004 - July 2006
AT&T Mobility March 2004 - October 2004
AT&T Mobility October 2000 - March 2004
Skills
Microsoft Office, Problem Solving, Education, Team Leadership, Cross-functional Team..., Technology, Wireless Security, Wireless Broadband, Broadband, Wireless, Leadership, Training, Software Installation, Wireless Networking
Education
ITT Technical Institute-Orlando 2012 — 2014
Associate's Degree, Network and System Administration/Administrator
University of Central Florida 2000 — 2001
Information Technology, Computer Science
Lyman 1995 — 1999
AT&T Mobility
Skills
Wireless Networking, Wireless, Telecommunications, Direct Sales, Customer Experience, Call Centers, Networking, Customer Satisfaction, Process Improvement, VoIP, Sales Operations
Education
University of Central Arkansas
Bachelor of Science (B.S.), History
AT&T September 2013 - Present
AT&T Mobility August 2002 - September 2013
Cingular Wireless 2002 - 2007
Cingular Wireless 2002 - 2007
Sunterra Resorts January 1998 - September 2001
Daytona Beach Community College June 1995 - December 1998
Skills
3GPP2, 3GPP, LTE, Wireless, GSM, Integration, 3G, Wireless Networking, Network Operations, Telecommunications, Software Development, SQL, HTML, JavaScript, Program Management, Architecture, Mobile, Vendor Management, Product Development, VoIP, XML, Team Leadership, Mobile Devices, Business Intelligence, Networking, Architectures, 4G, Computer Network...
Education
University of North Georgia 2013 — 2016
Business Administration and Management, General
University of Central Florida 1993 — 1998
BS, Computer Science
AT&T Mobility July 2008 - Present
House Hold Finance 2006 - 2008
Skills
Direct Sales, Wireless, Sales Operations, Customer Experience, Sales, Customer Service, Customer Retention, Sales Management, Solution Selling, Telecommunications, Account Management, Leadership, Customer Satisfaction, Sales Process, Management, Retail, Mobile Devices, Business Sales
Education
University of Central Arkansas 1990 — 1994
The Home Depot January 2014 - Present
Sears Holdings Corporation July 2010 - December 2013
Sears Holdings Corporation May 2012 - March 2013
Sears Holdings Corporation October 2010 - June 2012
Sears Holdings Corporation July 2009 - September 2010
AT&T Mobility June 2005 - March 2006
AT&T Mobility June 1999 - June 2005
AT&T Mobility January 1995 - June 1999
Skills
Team Building, Training, Process Improvement, Customer Service, Team Leadership, Retail, Program Management, Big Box, Microsoft Office, Leadership Development, Microsoft Excel, Change Management, Call Centers, Leadership, Performance Management, Management
Education
Rutherford High School
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Tennessee State University
Electrical Engineering
University of Central Florida
Associate of Science (A.S.), Computer Engineering
Cricket Wireless August 2014 - Present
AT&T Mobility May 1990 - Present
Skills
Product Development, Wireless, LTE, Telecommunications, IP, VoIP
Education
University of Central Florida - College of Business Administration 1988 — 1989
MBA, Masters of Business Administration with emphasis in finance and accounting
University of Central Florida 1983 — 1988
BSEE, Electrical Engineering
Discovery Communications May 2015 - Present
Discovery Communications November 2012 - Present
University of Phoenix January 2012 - November 2012
Planet Hollywood International May 2011 - December 2011
Public Resources Management Group, Inc January 2010 - May 2011
AT&T Mobility September 2005 - December 2009
Oppenheimer & Co. Inc June 2008 - August 2008
Skills
Strategic Planning, Financial Analysis, Corporate FP&A, Microsoft Excel, Hyperion Planning, Microsoft Dynamics ERP, Budgeting, Variance Analysis, Financial Reporting, Financial Modeling, Project Management, Analysis, Finance, Budgets, Strategic Financial..., Management, Financial Planning, Leadership, Strategy
Education
University of Central Florida 2006 — 2009
Bachelor of Science, Finance
AT&T Mobility May 2011 - Present
AT&T Mobility October 2009 - May 2011
AT&T Mobility February 2007 - October 2009
AT&T Mobility January 2002 - February 2007
Mark Travel Corporation September 2000 - January 2002
Skills
Sales, Customer Service, Inventory Management, Retail Sales, Technical Support, Troubleshooting, Finance, Contract Management, Purchasing, POS, Credit, Invoicing, Balance, Conflict Management, Process Engineering, Social Media Marketing, Negotiation, Email Marketing, Online Advertising, Microsoft Excel, Selling, Direct Sales, Wireless, Solution Selling, Mobile Devices, Quotas, Wireless Broadband, Retail, Analysis, Customer Satisfaction, Sales Operations, Telecommunications, Sales Management, Customer Retention, Team Building, Customer Experience, Microsoft Office
Education
University of Central Florida 2006 — 2009
Bachelors; Business Administration, with continuation to Master Degree, Business Management
Valencia Community College 2001 — 2006
Associates of Arts, Marketing
Valencia Community College 2012 — 2013
Associate of Science (A.S.), Paralegal Studies
Baptist Health September 2015 - Present
Baptist Health November 2013 - Present
Flagler Hospital St. Augustine May 2013 - July 2013
AT&T Mobility June 2011 - December 2011
MarketSource November 2010 - May 2011
Skills
Nursing, Nursing Care, Nursing Process, Patient Safety, Nursing Documentation, Patient Education, Patient Support, Direct Patient Care, Patient Advocacy, Quality Patient Care, Customer Service, Sales, Public Speaking, Leadership, Healthcare, Training, Team Building, Microsoft Office, Outlook, PowerPoint, Microsoft Excel, Microsoft Word, Medical Terminology, EMR, HIPAA, Social Networking, Marketing, Retail, Acute Care, BLS
Education
University of South Alabama 2015 — 2016
Master of Science, Family Practice Nurse/Nursing
University of Central Florida 2012 — 2013
Bachelor of Science (B.S.N), Registered Nursing/Registered Nurse
University of Florida 2008 — 2009
Bachelor of Arts (B.A.), Criminology
Expedia April 2012 - Present
Expedia August 2011 - April 2012
Expedia Local Expert June 2008 - August 2011
AT&T Mobility April 2003 - June 2008
Skills
Revenue Analysis, Hospitality, Customer Service, Training, Tourism, Hospitality Management, Online Travel, Hospitality Industry, Call Centers, Onboarding, Resorts, Hotels, Human Resources, Travel Management, Leisure Travel, Hotel Booking
Education
University of Central Florida 2003 — 2006
Master of Arts, Interpersonal Communications
University of Central Florida 1998 — 2002
Bachelor of Arts, Interpersonal Communications
Alexander W. Dreyfoos School of the Arts 1993 — 1998
Communication Arts
ATOS, formerly Siemens IT Solutions and Services April 2010 - Present
AT&T Mobility September 2007 - April 2010
Tiffany & Co. April 2004 - September 2007
Muriel Siebert & Co., Inc. June 2002 - June 2003
Datek Online 1999 - 2001
Skills
Access, Project Management, SAP, Business Analysis, Time Management, Financial Reporting
Education
University of Central Florida - College of Business Administration
BSBA, Finance
Deloitte August 2011 - Present
Deloitte June 2010 - August 2010
Pizza Hut December 2007 - May 2010
AT&T Mobility May 2005 - June 2006
Skills
Auditing, External Audit, US GAAP, CPA, Big 4, GAAP, Management, Internal Controls, Financial Accounting, Financial Reporting, IFRS, Sarbanes-Oxley, SEC filings, Accounting
Education
University of Central Florida 2007 — 2011
Accounting & Management
Oviedo High School
S&L International March 2015 - Present
Main Street Hub July 2014 - January 2015
Eleven Sound December 2013 - June 2014
On The Mark Media, LLC February 2013 - November 2013
AT&T Mobility April 2012 - November 2012
AT&T December 2011 - April 2012
Hewlett-Packard February 2010 - November 2011
Abercrombie & Fitch February 2006 - February 2010
University of Central Arkansas January 2007 - December 2009
Sandstone Real Estate Group January 2009 - May 2009
Skills
HP, Servers, Storage, Business Networking, VMware, Hyper-V, Wireless Voice, Wireline, Mobile Devices, Mobile Applications, Business Development, Media Production, CRM databases, FileMaker, Consultative Sales..., Customer Satisfaction, Direct Sales, Enterprise Technology..., Leadership, Management, Motivation, Networking, Production Managment, Production Planning, Sales Operations, Social Networking, Solution Selling, Team Building, Time Management, Vietnamese, Wireless
Education
University of Central Arkansas 2005 — 2009
Bachelor of Science, Public Relations
Vircon September 2012 - Present
AT&T Mobility June 2010 - October 2012
General Nutrition Center August 2008 - June 2010
Fry's Electronics June 2006 - September 2006
Skills
Highly motivated..., Sales, Personal Finance, Telecommunications, Stock Market, Market Research, Microsoft Word, Microsoft Excel, Apple OS, Customer Service, Cold Calling, Salesforce.com, Social Networking, Team Leadership, Microsoft Office, Team Building, Account Management, SDLC, Recruiting, Sales Management, Consulting, Start-ups, Customer Satisfaction, PowerPoint, Sales Process, Sales Operations, Networking
Education
University of California, Santa Cruz 2005 — 2010
Bachelor's degree, Biology, General
Cox Communications October 2012 - Present
AT&T Mobility June 2010 - October 2012
Alltel Wireless January 2009 - June 2010
Alltel Wireless July 2006 - January 2009
Alltel Wireless February 2004 - July 2006
Alltel Wireless April 2002 - February 2004
Skills
Sales Operations, Account Management, Telecommunications, Contract Negotiations, Process Improvement, Forecasting, Sales Management, Vendor Management, Sales Support, Operations Management, Wireless, Problem Solving, Team Management, Competitive Analysis, Access, Strategy Development, Excel, Strategy, Contract Negotiation, Solution Selling, Sales, Selling, Strategic Partnerships, Retail, Direct Sales, New Business Development, Customer Retention, Leadership, Call Centers, Product Management, Strategic Planning, Mobile Devices, Sales Process, Customer Satisfaction, Team Leadership, Program Management, Customer Experience, Management, Microsoft Excel, Marketing Strategy
Education
University of Central Arkansas 1992 — 1997
B.B.A., Computer Information Systems
Highwinds September 2011 - Present
American Cancer Society January 2012 - April 2012
Cleartel Communications September 2002 - August 2009
Access One/Talk America April 2000 - September 2001
AT&T Mobility August 1999 - March 2000
Skills
Analysis, Call Centers, Customer Service, Microsoft Excel, Microsoft Office, Databases, Account Reconciliation, Invoicing, Accounts Receivable, Training, Microsoft Word, Salesforce.com, SQL, Account Management, Accounting, Call Center, Time Management, Team Building, Outlook, Sales, Customer Satisfaction, Marketing, PowerPoint, Software Documentation, Cold Calling, Recruiting, Access, Project Management, Process Improvement, Telecommunications, Data Analysis
Education
University of Central Florida 2009 — 2012
Health Services Administration, Health Service Adminstration B.S., Health Information Management; Health Informatics and Information
Valencia Community College
A.A., General studies
Quill.com October 2012 - Present
Jackson Therapy Partners October 2011 - October 2012
Windstream Communications February 2010 - July 2011
NuVox August 2008 - February 2010
FDN Communications May 2004 - August 2008
AT&T Mobility March 1999 - March 2004
AT&T Mobility 1999 - 2001
AT&T Mobility January 1997 - February 1999
Skills
Sales Management, Telecommunications, Customer Service, Salesforce.com, Account Management, Consultative Selling, Sales Support, Team Building, Call Center, Cold Calling, Problem Solving, Coaching, Solution Selling, Selling, Recruiting, Cloud Computing, B2B, Sales Operations, Leadership, Customer Experience, Sales, Integrity, Honor, CRM, VoIP, Co-location, Contract Negotiation, Management, Strategic Planning, Training, Call Centers, Direct Sales, Managed Services, Sales Process, Customer Retention, Time Management, New Business Development, Networking, Lead Generation, SaaS, Team Leadership, Strategic Partnerships, Sales Presentations, Business Development, Unified Communications, Key Account Management, Strategy, Vendor Management
Education
University of Phoenix 2001 — 2003
University of Central Florida 1995 — 1999
University High School 1993 — 1995
Butler High School 1991 — 1993
AT&T Digital Life May 2014 - Present
AT&T Mobility February 2012 - April 2014
Daugherty Business Solutions October 2011 - February 2012
N.T.C May 2011 - October 2011
Communications Infrastructure Group, LLC October 2010 - April 2011
Energy Services June 2007 - September 2008
Siemens Com USA 2005 - 2007
Siemens AG 1998 - 2005
Siemens Telecom Networks, USA 1997 - 1998
Skills
RFP, Business Development, Business Strategy, Energy, PMP, PMO, Project Portfolio..., Telecommunications, Program Management, Process Management, Cross-functional Team..., Pre-sales, Vendor Management, MS Project, Project Management, Six Sigma
Education
University of Central Florida 1991 — 1995
BS, Electrical Engineering
AT&T January 2014 - Present
AT&T Services, INC March 1993 - Present
AT&T May 2012 - December 2013
AT&T Corp January 2011 - July 2012
AT&T Mobility December 2007 - December 2010
TW Telecom February 2000 - October 2004
AT&T March 1990 - September 1999
AT&T January 1986 - March 1990
Skills
Telecommunications, Customer Relations, Sales Management, VoIP, Frame Relay, Sales Support, Internet Services, IP, Direct Sales, Team Building, Contract Negotiations, Customer Retention, Customer Satisfaction, Channel Management, Billing, Product Management, Customer Experience, Sales Operations, CRM, Account Management, Management, Solution Selling, Wireless, Sales, Unified Communications, Managed Services, Co-location, Mobile Devices, Call Centers, MPLS, Sales Process, M2M, Telephony, Cellular Communications, Contract Negotiation, Customer Service, Channel Partners
Education
AT&T Corporate Data Systems University 1985 — 1987
MS, Computer Science, 4.0
University of Central Florida 1984 — 1987
Master's degree, Computer Science, 4.0
Impriano Roofing and Siding March 2014 - Present
Lake County July 2001 - December 2013
North georgia beverage January 2000 - September 2001
BETA Training Services February 1998 - January 2000
AT&T Mobility February 1996 - February 1998
Skills
Data Entry, Training, Time Management, Customer Service, Office Management, Government, Supervisory Skills, Case Managment, Office Administration, Telephone Skills, 10 Key, Administrative..., Administration, Conflict Resolution, Career Counseling, Resume Writing, Employee Training, Sales, Courts, Accounts Payable, Outlook, Access, Organizational..., Appointment Scheduling, Interpersonal Skills, Microsoft Excel, Team Building, Administrative...
Education
University of Central Florida 1995 — 1997
None, Psychology
Lake-Sumter Community College 1992 — 1994
AA, Psychology
Lasser household October 2012 - Present
Orange Lake Resort July 2010 - October 2012
AT&T Mobility December 1998 - July 2010
Skills
ADP Payforce, Employee Benefits, Kronos, FMLA, Microsoft Excel, Outstanding time..., PTO, Oracle, Training, Time Management, Management, Benefits Administration, Human Resources, Employee Training, Process Improvement, Leadership
Education
Webster University 2003 — 2005
BA, Management with HR Focus
University of Central Florida
AA, General Education
AT&T May 2015 - Present
AT&T Mobility August 2013 - May 2015
AT&T Mobility May 2013 - August 2013
AT&T Mobility August 2012 - May 2013
AT&T Mobility March 2010 - August 2012
AT&T Mobility August 2007 - March 2010
AT&T Mobility September 2006 - August 2007
AT&T Mobility May 2005 - February 2007
Skills
Project Management, Process Improvement, Team Leadership, Call Centers, Management, Leadership, Troubleshooting, Telecommunications, Microsoft Office, Customer Satisfaction, Wireless, Networking, Customer Service, Time Management, Customer Experience, Customer Retention, Mobile Devices, Quality Assurance, Cellular Communications, Team Building, Microsoft Excel, VoIP, Account Management, IP, Managed Services, Testing, Teamwork, Social Media, Analysis, Quality Center, Technical Support, Project Planning, Coaching, Windows, Vendor Management
Education
University of Central Florida 2010 — 2013
Human Resource Management
Valencia Community College 2006 — 2010
Associate of Arts (A.A.), General Studies
AT&T Mobility March 2011 - Present
Hilton Reservations Worldwide August 2009 - March 2011
Target June 2007 - June 2009
Avant-Garde Centrum Języków Obcych September 2004 - May 2007
Freelance English Teacher March 2003 - September 2004
Walgreens November 2001 - March 2003
800 Travel Systems March 2000 - October 2001
Skills
Music Composition, Photography, Exceeding Quotas, Solution Selling, Customer Satisfaction, Customer Retention, Great Motivator, Process Improvement, Sales, Customer Service, Training, Composition, Business Strategy, Strategic Planning, Recruiting, Account Management, Social Networking, Direct Sales, Team Leadership, Team Building, Customer Experience, Telecommunications, Leadership, Sales Operations, Salesforce.com, Marketing, Dev C++
Education
ICAL 2012 — 2012
University of Central Florida 2004 — 2007
B.A, Music Performance; Classical Guitar
Plant High
Plant High
The Wilson Legal Group April 2014 - August 2014
The Payne Law Group July 2013 - July 2013
Kelley, Kronenberg, Gilmartin, Fichtel, Wander, Bamdas, Eskalyo & Dunbrack February 2012 - January 2013
Harris County Attorney's Office August 2011 - October 2011
United States Attorney's Office July 2010 - August 2010
United States District Court for the Southern District of Texas May 2010 - July 2010
United States Court of Appeals, Fifth Circuit February 2010 - March 2010
AT&T Mobility August 2007 - July 2008
AT&T Mobility October 2006 - August 2007
Skills
Legal Research, Legal Writing, Litigation, Westlaw, Employment Law, Personal Injury
Education
University of Houston Law Center 2008 — 2011
J.D., Law
University of Central Arkansas 2002 — 2006
B.A., History; Honors Interdisciplinary Studies
Directly July 2015 - Present
Mixpanel, Inc. December 2014 - July 2015
OneLogin, Inc. April 2014 - October 2014
Lithium Technologies March 2012 - April 2014
Lithium Technologies July 2011 - February 2012
Western Athletic Clubs, LLC 2009 - 2011
ATT Mobility 2007 - 2009
SelectQuote Insurance Services 2005 - 2007
BBH Media 2002 - 2005
Humboldt Bank 2001 - 2002
Skills
SaaS, Salesforce.com, Enterprise Software, Lead Generation, Solution Selling, Strategic Partnerships, Marketing Automation, Mobile Devices, Social Media, Sales Process, Cloud Computing, Account Management, Typography, Customer Experience, Direct Sales, Sales Management, B2B, Start-ups, CRM
Education
UC Santa Cruz 1996 — 2000
B.A., Philosophy
AT&T Mobility May 2013 - Present
AT&T August 2005 - April 2013
AT&T Retail Store Manager August 2003 - August 2005
Qwest Communications 1999 - 2002
Skills
Telecommunications, Wireless, Call Center, Customer Experience, Vendor Management, Sales Operations, Cross-functional Team..., Account Management, Product Management, Managed Services, Team Leadership, B2B, Salesforce.com, Sales Management, Solution Selling, Management, Mobile Devices, DSL, Team Building, Strategy, Troubleshooting, Call Centers, Sales, Customer Retention, Direct Sales, Unified Communications, Training, Performance Management, Customer Service, Sales Process, Selling
Education
University of Central Florida - College of Business Administration 1979 — 1983
BA, Psychology, Business
Mahoney Virtual Solutions February 2012 - Present
AT&T February 2010 - Present
AT&T Mobility February 2013 - September 2014
AT&T October 2011 - February 2013
AT&T October 2010 - February 2012
Skills
Telecommunications, Customer Retention, Account Management, Mac, Windows, iOS, Quicken, Entrepreneurship, Android, PC, Accounting, Customer Service, Acting, Leadership
Education
University of Central Florida 1996 — 1998
BA, Organizational Communication, General
MyLo Development LLC December 2014 - Present
Apple July 2012 - December 2014
Apple February 2011 - July 2012
Apple January 2009 - February 2011
Apple August 2008 - January 2009
AT&T Mobility October 2005 - June 2007
RadioShack January 2003 - October 2005
Skills
Technical Support, Retail, Sales, Customer Service, OS X, Mac OS, Retail Sales, Team Leadership, Wireless Networking, IP VPN, Asset Management, Software Licensing..., ACMT, staff scheduling, Staff Development, Office 365, Onboarding, Support Documentation, Procedure Development, Metrics Reporting
Education
University of California, Santa Cruz 2003 — 2007
Bachelor of Arts, Industrial and Organizational Psychology
AT&T August 2013 - Present
AT&T August 2012 - August 2013
AT&T Mobility November 2009 - August 2012
AT&T Mobility February 2007 - September 2009
Skills
Telecommunications, Account Management, Wireless, Testing, Integration, Troubleshooting, Requirements Analysis, Technical Support, Unix, Project Management, Windows, Team Leadership, Software Documentation, Program Management, SharePoint, User Acceptance Testing, Microsoft Office, SDLC, Process Improvement
Education
University of Central Florida
Computer Science
Valencia Community College
Computer Science, Management Information Systems
Life Reimagined - An AARP Startup May 2015 - Present
Uber July 2014 - May 2015
AT&T Mobility August 2012 - July 2014
Florida Department of Environmental Protection January 2013 - December 2013
Four Seasons Fireworks June 2009 - July 2012
Xfinity Signature Support August 2011 - June 2012
Daytona State College In Motion Newspaper February 2010 - May 2012
Volusia County Schools August 2007 - May 2009
Skills
Social Media, Public Speaking, Editing, Customer Service, Research, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Outlook, Writing, Sales, Problem Solving, Time Management, Flexibility, Web Design, Blogging, Wordpress, InDesign, LivePerson, Call Centers, Networking, Sales Management, Team Leadership, Social Media Marketing, Public Relations, Windows, Team Building, Training
Education
University of Central Florida 2012 — 2014
Bachelor of Science (BS), Public Administration, Graduate
Daytona State College 2009 — 2012
Associate's Degree, Political Science
AT&T February 2013 - Present
AT&T January 2008 - January 2013
AT&T Mobility 2006 - 2008
AT&T Mobility 2000 - 2006
AT&T Mobility 1997 - 1999
Skills
Customer Service, Project Management, Policy and Procedure..., Cross-functional Team..., Communication Skills, Team Leadership, Process Improvement, Requirements Gathering, Risk Management, Issue Identification, Customer Experience, Customer Satisfaction, Business Requirements, Human Resources, Performance Management, Benchmarking, Telecommunications, Wireless, Call Centers, Mobile Devices
Education
University of Central Florida 1988 — 1992
Bachelor of Science (B.S.), Management
BodenPR July 2015 - Present
BodenPR October 2014 - July 2015
Akula Advertising February 2013 - October 2014
AT&T Mobility January 2007 - October 2014
Cox Media Group January 2014 - May 2014
Félix Juan Serrallés Racing April 2010 - January 2012
Rockaway PR 2011 - 2011
Skills
Social Media, Facebook, Blogging, Press Releases, Public Relations, Media Relations, Sports, Advertising, Event Planning, Marketing, Event Management, Marketing Communications, Social Media Marketing, PowerPoint, Baseball, Social Networking
Education
University of Central Florida 2012 — 2014
Bachelor's Degree, Interpersonal/Organizational Communication
AT&T Mobility April 2013 - Present
AT&T May 2010 - April 2013
AT&T Mobility September 2008 - May 2010
Intertape Polymer Group September 2006 - September 2008
Executive Compensation Group February 2006 - August 2006
Significant Wealth Management 2005 - 2006
The Bank of New York 2004 - 2005
State Street February 2002 - August 2003
Morgan Stanley 2001 - 2002
Skills
Competitive Analysis, Pricing, CO-PA, Analysis, Pricing Strategy, Business Strategy, Financial Modeling, Strategic Financial..., Portfolio Management, Investment Strategies, Investment Advisory, Investment Management, Project Management, Written & Oral..., Persuasive Presentations, Team Leadership, Corporate Finance, Fund Accounting, Estate Planning, Life Insurance, Equity Capital Markets, Customer Retention, Customer Acquisition, Customer Analysis, Strategic Planning, Investments, Financial Analysis, Forecasting, Process Improvement, Cross-functional Team..., Vendor Management, Access, Analytics, Pricing Analysis, P&L Management, Variance Analysis, Strategy, Mergers & Acquisitions, Finance, Business Planning, Product Management, Capital Budgeting, Executive Management, Managerial Finance, Business Process..., Financial Forecasting, Telecommunications, Strategic Partnerships, Business Case, Income Statement
Education
University of Notre Dame - Mendoza College of Business 2007 — 2007
Masters Certificate, Leadership and Management
University of Central Florida 1995 — 1999
Bachelor Science Business Administration, Finance, General
Escambia High School 1991 — 1995
BNY Mellon August 2010 - Present
EAB Sleep Solutions August 2006 - July 2010
BNY Mellon October 2003 - October 2005
AT&T Mobility July 2001 - May 2003
Skills
Sales, Sales Management, Communication, Customer Service, Microsoft Office, Account Reconciliation, Accounts Receivable, Business Planning, Finance, Investments, Management, Outlook
Education
University of Central Florida 2001 — 2003
Bachelor's degree, Finance, General
Valencia College 1999 — 2001
Associate's degree
Sodexo December 2014 - Present
HHS - Hospital Housekeeping Systems September 2013 - December 2014
DMC Atlanta, Inc. January 2013 - July 2013
Atlanta Athletic Club February 2007 - March 2013
St. Ives Country Club April 2012 - January 2013
Bright House Networks June 2005 - January 2007
The Walt Disney Company May 2000 - September 2005
AT&T Mobility April 2001 - June 2005
Skills
Sales, Customer Service, Customer Satisfaction, Customer Retention, Direct Sales, Account Management, Team Building, Team Leadership, Bilingual-English/Spanis..., Problem Solving, Team Management, Marketing, Marketing Strategy, Product Marketing, Marketing Communications, Leadership, Employee Training, Coaching, Food, Catering, Direct Marketing, Retail, Teamwork, Merchandising, Hospitality Management, Event Management, Event Planning, Banquets, Call Centers, Restaurants, Time Management
Education
University of Central Florida 2000 — 2002
University of Central Florida 2000 — 2002
Business Administration and Management, General
Premise Health July 2014 - Present
Take Care Health Systems July 2014 - January 2015
Take Care Health Systems October 2011 - July 2014
Take Care Health Systems November 2009 - October 2011
Take Care Health Systems December 2008 - November 2009
Family Health Center of Greater Orlando June 2006 - October 2008
Elite Medical Staffing 2004 - 2006
Florida Hospital 2001 - 2006
AT&T Mobility 1997 - 2001
Skills
Healthcare Management, EMR, Health Promotion, Healthcare, Nursing, Wellness, Hospitals, EHR, Leadership, Emergency Medicine, Strategic Planning, Healthcare Information..., Customer Service, Engagement, Organization &..., Cross-functional Team..., Process Improvement, Managed Care
Education
University of Florida 2003 — 2005
MSN, Nursing
University of Central Florida
BSN, Registered Nursing/Registered Nurse
AT&T Mobility November 2014 - Present
AT&T Mobility May 2005 - Present
Skills
Call Centers, Wireless Networking, Wireless, Network Design, Troubleshooting, LAN-WAN, Cellular Communications, Managed Services, Computer Network..., WAN, Telephony, GSM, VoIP, Customer Service, Telecommunications, IP, Mobile Devices, Customer Experience, Customer Satisfaction, Microsoft Office, Process Improvement, Team Building, Vendor Management
Education
University of Central Florida
Bachelor of Science, Information Technology
BNY Mellon April 2014 - Present
Wells Fargo August 2012 - April 2014
AT&T Mobility January 2009 - November 2012
AT&T November 2005 - October 2009
AT&T June 1999 - October 2005
Skills
Telecommunications, Customer Retention, Sales Operations, Sales Management, Call Center, Employee Relations, Coaching, Employee Benefits, Marketing, Microsoft Office, Oral & Written..., Presentations, Customer Satisfaction, Data Analysis, Staff Development, Problem Solving, Negotiation, Employment Law, Highly detail oriented
Education
Webster University 2009 — 2012
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
University of Central Florida 2004 — 2008
Bachelor of Science (B.S.), Marketing
Clean Power Finance October 2011 - February 2013
MoneyClip Direct September 2007 - June 2009
AT&T Mobility February 1997 - December 2004
Skills
Start-ups, Marketing Strategy, Lead Generation, Salesforce.com, Product Marketing
Education
University of Central Florida 1990 — 1994
Bachelor's degree, Communication and Media Studies
Southwest Employee Assistance Program May 2012 - Present
AT&T Mobility November 2009 - November 2010
Skills
Direct Sales, Sales Process, Account Management, Sales Operations, Cold Calling, Customer Satisfaction, Sales, Customer Service, Salesforce.com, Solution Selling, Wireless, Sales Management, Customer Retention, Sales Presentations, Microsoft Office, Enterprise Software, Team Leadership, Cloud Computing, Selling, CRM, Networking, Call Centers
Education
University of Phoenix-Little Rock Campus 2012 — 2014
Master of Business Administration (M.B.A.), Marketing/Marketing Management, General
University of Central Arkansas 2005 — 2009
B/A, Political Science, Business Management w/emphasis in Marketing
AT&T Mobility August 2006 - Present
Premier Process Service January 2004 - Present
Jolly Family Dentistry September 2003 - July 2006
United Cerebral Palsy July 2001 - November 2002
Keystone Internet Services 2000 - 2001
Quality Foods 1999 - 2000
Fairfield Communities, Inc. March 1987 - December 1998
Skills
Sales Operations, Call Centers, Customer Retention, Customer Service, Sales, Customer Satisfaction, Direct Sales, Account Management, Marketing, Telecommunications, Cold Calling, Event Planning, Social Media, Fundraising
Education
University of Central Arkansas 1982 — 1986
Bachelors of Business Administration, Marketing
Bright House Networks December 2013 - Present
Marriott Vacations Worldwide Corporation April 2012 - November 2013
Alorica, Inc. May 2011 - November 2011
AT&T November 1995 - February 2010
AT&T Mobility October 1998 - November 2000
AT&T Mobility September 1997 - October 1998
AT&T Mobility November 1995 - September 1997
Philip Crosby Associates January 1984 - June 1992
Skills
Call Centers, Management, Sales, Employee Training, Customer Service, Quality Assurance, Performance Management, Analysis, Troubleshooting, Networking, Time Management, Customer Retention, Technical Support, Microsoft Excel, PowerPoint, Recruiting, Microsoft Word, Training
Education
University of Central Florida 1990 — 1995
BA, Sociology
Seminole State College 1988 — 1990
AA General Studies
AT&T Mobility September 1998 - Present
Education
University of Central Florida 1993 — 2004
B.A., English - Creative Writing
AT&T Mobility May 2010 - Present
AT&T 2001 - 2010
Insurance Sales & Service 2001 - 2002
Impact Group International 1999 - 1999
All-En-One Insurance 1996 - 1999
Southland Construction 1993 - 1995
Skills
Social Media, Team Management, Kronos Timekeeping, Human Resources, Union Relations, Office Management, Revenue & Profit Growth, Market Research, Quality Assurance, Employee Training, Performance Management, Trend Analysis, Brand Awareness, Sales, Salesforce.com, JIRA, Six Sigma, Client Relations, Marketing, Project Management, Telecommunications, Team Leadership, Customer Service, Leadership, Strategy, Marketing Strategy
Education
University of Central Florida 1993 — 1998
Bachelor of Science (BS), Finance/ International Business, A+
Oviedo High School
HS Diploma
Wells Fargo February 2013 - Present
Wells Fargo April 2012 - February 2013
Wells Fargo December 2011 - April 2012
Wells Fargo August 2011 - December 2011
Space Coast Credit Union June 2007 - August 2011
AT&T Mobility June 2003 - June 2007
Skills
Investments, Retirement Planning, Fixed Annuities, Variable Annuities, SEP IRA, IRAs, Loans, Mortgage Lending, Retail Banking, Consumer Lending, Portfolio Management, Affluent, Loan Origination, Loss Mitigation, Management, Home Equity Lines of..., Risk Management, Sales, Credit, Banking Relationships, Consumer Financing, Home Equity Loans, Loan Closings, Fraud Detection, Bank Fraud, Check Fraud, Compliance, Risk Assessment, Customer Service, Customer Satisfaction, Merchant Card Processing, Public Relations, Customer Retention, Banking, Finance, Leadership, Microsoft Office, Microsoft Excel
Education
Valencia Community College 2003 — 2005
Associate of Arts (A.A.), Business Administration, Management and Operations
Western High School 1998 — 2002
General High School Diploma
University of Central Florida
Bachelor's degree, Business Administration and Management, General
AT&T Mobility July 2010 - February 2015
Allied Wireless July 2010 - July 2011
Verizon Wireless (formerly Alltel Wireless) January 2006 - July 2010
Alltel Wireless May 2002 - July 2006
Alltel Wireless October 1998 - April 2002
Alltel Wireless March 1998 - September 1999
Skills
Sourcing, Product Management, Leadership, Product Marketing, Strategy, Wireless, Competitive Analysis, Telecommunications, Customer Experience, Vendor Management, Cross-functional Team..., Mobile Devices, Account Management, Sales Operations, Strategic Partnerships, Customer Retention, Team Leadership, Sales Management
Education
University of Central Arkansas 1992 — 1996
BBA, Marketing
Valencia College January 2003 - Present
oohboutique.com July 2005 - August 2011
AT&T Mobility January 1997 - October 2002
US Army October 1989 - June 1995
Skills
Student Affairs, Higher Education, Records Management, Instructional Design, Research, E-Learning, Adult Education, Curriculum Design, Staff Development
Education
Walden University
MS, Instructional Design & Technology
University of Central Florida
BS, Communication Sciences and Disorders
AT&T Mobility July 2013 - Present
SageTel Solutions, LLC May 2006 - June 2013
Greenpoint Mortgage November 2005 - May 2006
Countrywide Home Loans September 2001 - November 2005
Skills
Credit, Management, Training, Mortgage Lending, Business Analysis
Education
University of California, Santa Cruz 1999 — 2001
BA, Psycholoogy
AT&T Mobility January 2013 - Present
AT&T March 2010 - 2013
AT&T 2010 - 2010
Ericsson 2006 - 2010
Skills
UMTS, LTE, RAN, Cellular Communications, GSM, Actix, Network Optimization, RF Engineering, Optimizations, Integration, Edge, TEMS, RF, HSDPA, WCDMA, Atoll, Wireless, Network Performance, HSPA, UTRAN, 3G, Drive Test, 2G, 4G, GPRS, IP, Optimization, RNC, TEMS Investigation, CDMA
Education
University of Cape Town 1988 — 1998
Master of Science (MS), Electrical, Electronics and Communications Engineering
Verizon Wireless July 2014 - Present
AT&T Mobility October 2013 - July 2014
Allied Wireless Communications Corporation (DBA "Alltel Wireless") May 2010 - October 2013
Verizon Wireless April 2009 - May 2010
Alltel January 2008 - April 2009
Alltel July 2006 - December 2007
Skills
Wireless, Call Center, Customer Retention, Telecommunications, Channel, Customer Experience, Management, Program Management, M2M, Sales, Sales Operations, Start-ups, Leadership, Mobile Devices, Direct Sales, Strategic Partnerships, Selling, Training, Marketing, Strategic Planning, Product Marketing, Go-to-market Strategy, B2B, Team Leadership, Strategy, Cross-functional Team..., Call Centers, Solution Selling
Education
University of Central Arkansas 1992 — 1996
Bachelor of Business Administration (B.B.A.), Finance
AT&T December 2008 - Present
AT&T Mobility June 2002 - Present
Skills
Wireless, Computer Network..., VoIP, Network Design, SS7, IP, Telecommunications, 4G, Ethernet, LTE, Switches, UMTS, Network Engineering, MPLS, CDMA, T1, Cellular Communications, SIP, GSM, 3G
Education
University of Central Florida
AT&T January 2014 - Present
AT&T Mobility September 2013 - January 2014
Allied Wireless Communications Corporation February 2013 - September 2013
Allied Wireless Communications Corporation October 2010 - February 2013
Verizon Wireless 2008 - August 2010
Skills
Telecommunications, Analysis, Vendor Management, Business Analysis, Integration, Program Management, Project Management, Testing, SDLC, Troubleshooting, Project Planning, Product Management, Requirements Analysis, Call Centers, SQL, Visio, Team Leadership, Strategy, Cross-functional Team..., Security, Wireless, IT Management, Microsoft Office, Business Strategy, Business Intelligence, Unix, Customer Service, CRM, Strategic Planning
Education
University of Central Arkansas 1987 — 1992
Bachelor of Science
Intel August 2008 - Present
AT&T Mobility December 2006 - July 2008
Education
University of California, Santa Cruz 2004 — 2008
Bachelor of Arts, Business Management Economics
Hand and Stone Massage and Facial Spa January 2015 - Present
Stage 3 Properties 2013 - Present
Symantec March 2014 - January 2015
AT&T Mobility January 2010 - May 2013
AT&T Mobility February 2008 - January 2010
Premier Mortgage Capital August 2005 - December 2007
Dynetech January 2005 - September 2005
MGM Grand May 2003 - August 2003
Skills
Sales Management, Account Management, Sales Operations, Sales, Sales Process, Direct Sales, Customer Satisfaction, New Business Development, Customer Retention, Customer Service, Marketing, Project Planning, Project Management, Financial Analysis, Forecasting, Recruiting, Leadership, Strategy, Training, Analysis, Mobile Devices, Pricing, Headcount Management, Customer Experience, Management, Consumer Marketing, Consumer Insight
Education
University of Central Florida 2000 — 2004
Bachelor of Science (B.S.), Hospitality Administration/Management
St Thomas Aquinas High School 1996 — 2000
High School
AT&T Mobility February 2007 - Present
AT&T February 2007 - May 2010
Lahore University of Management Sciences 2000 - 2001
HR Smart Ltd 1999 - 2001
CLECsolve 1999 - 2000
Skills
System Deployment, Disaster Recovery, Cloud Computing, Operating Systems, IPTV, Managed Services, Telecommunications, Oracle, Data Center, Wireless, VoIP, Project Management, Solution Architecture, C# 4.0, C# 3.0, Microsoft SQL Server, Microsoft Mediaroom, MySQL, C++, XML, .NET Framework, IT Management, Active Directory, .NET
Education
University of Cambridge 1987 — 1988
ms, computer sience
University of Engineering and Technology, Lahore 1976 — 1980
BS, Electrical, Electronics and Communications Engineering
AT&T January 2015 - Present
AT&T February 2012 - December 2014
AT&T December 2010 - February 2012
AT&T Mobility May 2010 - December 2010
Hope for Stanley Alliance August 2009 - December 2009
Atlanta Silverbacks May 2008 - August 2008
Virginia Tech August 2006 - May 2008
Saia Motor Freight May 2007 - August 2007
Skills
Sales Operations, Sales, Marketing, Sports Marketing, Sports Management, Direct Sales, Client Retention, Client Development, Client Relationship..., Client Acquisition, Corporate Communications, Business Communications, Proposal Writing, Sales Presentations, Presentation Development, Coaching, Contract Negotiations, New Business Development, Project Coordination, MS Office Suite, Contract Negotiation, Customer Retention, Management, Leadership, Account Management, Selling, B2B, CRM, Customer Service, Cold Calling, Wireless, Customer Acquisition, Microsoft Office
Education
University of Central Florida - College of Business Administration 2008 — 2010
Masters, Sports Management and Business Administration
Virginia Polytechnic Institute and State University - Pamplin College of Business 2004 — 2008
Bachelor, Marketing Management
AT&T Mobility 2005 - 2007
Verizon Wireless 2000 - 2005
BT Cellnet 1999 - 2000
SBC 1997 - 1999
Pacific Bell 1990 - 1997
Education
University of Southern California - Marshall School of Business 1989 — 1991
EMBA, Management
University of California, Santa Cruz
BA, Psychology
Oracle May 2013 - Present
AT&T May 2009 - May 2013
Cingular Wireless (AT&T) May 2008 - May 2009
AT&T Wireless December 2002 - May 2008
AT&T Mobility March 2000 - December 2002
Skills
Outsourcing, CRM, Project Management, Security, Change Management, Management, Vendor Management, Call Centers, SDLC, Telecommunications, Information Technology, Leadership, Cloud Computing, Strategic Planning, System Deployment, Technical Support, Troubleshooting, Call Center, LAN-WAN, Project Planning, Customer Satisfaction, IT Service Management, Service Delivery, User Experience, Negotiation, Integration, Process Improvement, Wireless, IP, Business Process..., Cross-functional Team..., Team Leadership, IT Management, Data Center, Program Management, PMP, Disaster Recovery, Product Management, IT Strategy, Managed Services, PMO, Deployment, LAN/WAN, SOX, HIPPA
Education
University of Central Florida
BS, Legal Studies
University of Phoenix
MSCIS, Information Systems
AT&T Mobility February 2010 - Present
AT&T January 2001 - January 2010
Alltel Wireless 1993 - 1999
Education
University of Central Arkansas 1983 — 1987
BA, Systems Analysis / Accounting
University of Central Arkansas 1983 — 1987
Bachelor of Business Administration (BBA), Computer Science & Accounting
AT&T Mobility
Skills
Vendor Management, Wireless, LTE, Telecommunications, GSM, PMP, UMTS
Education
University of Central Florida
Bachelor of Science, Applied Computer Science
AT&T Mobility February 2011 - Present
Clearwire February 2010 - November 2010
Ericsson October 2009 - February 2010
GCB Services October 2009 - February 2010
ExteNet Systems March 2008 - October 2009
EnVision Wireless, Inc. 2002 - 2009
Sprint Nextel March 2007 - January 2008
Sprint Nextel June 2004 - April 2006
Agilent Technologies August 2000 - September 2002
Skills
Wireless, EVDO, RF Engineering, 4G, CDMA, LTE, RF, UMTS, WiMAX, Cellular Communications, HSPA, 3G, GSM, WCDMA, Actix, Network Optimization, iDEN, RF design, Atoll, TEMS, Antennas, 2G, CDMA2000, iDAS, oDAS, iBwave
Education
University of Central Florida 1996 — 2000
BSEE, Electrical Engineering
AT&T Mobility January 1993 - Present
Skills
Solution Selling, Managed Services, Unified Communications, Wireless, Direct Sales, Telecommunications, VoIP, Telephony, Salesforce.com, Mobile Devices, Cloud Computing, Strategic Partnerships, Sales Process, Sales Operations, Account Management
Education
University of Central Florida 1984 — 1987
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
History of the Heart February 2012 - Present
The Therapeutic Nursery School February 2013 - Present
AT&T Mobility August 2009 - February 2013
Santa Cruz County Office of Education September 2006 - June 2009
Skills
Counseling Psychology, Cognitive Behavior..., Early Intervention, Special Education, Handmade Jewelry, Wireless, Quotas, Telecommunications, Mobile Devices, Customer Experience, Customer Satisfaction, Sales Operations, Account Management, Sales, Mobile Technology
Education
Palo Alto University 2012 — 2014
Master of Arts (M.A.), Counseling Psychology
University of California, Santa Cruz 2006 — 2009
Bachelor of Science (B.S.), Neuroscience and Behavior
University of Puget Sound 2005 — 2006
Undeclared
Sears Holdings Corporation June 2014 - Present
Sears Holdings Corporation December 2013 - June 2014
Sears Holding Corporation June 2010 - December 2013
AT&T Mobility October 2005 - March 2010
AT&T Mobility June 1998 - October 2005
Skills
Training, Management, Call Center, Call Centers, Performance Management, Vendor Management, Process Improvement, Team Leadership, Quality Assurance, Change Management, Employee Relations, Team Management, Customer Experience, Team Building, Recruiting, Customer Satisfaction, Customer Service, Employee Engagement, Coaching, Employee Training, Operations Management, Customer Retention, CRM
Education
University of Central Florida - College of Business Administration 2001 — 2004
Bachelors of Science, Human Resource
Juice Therapy Cafe June 2015 - Present
AT&T Mobility July 2012 - August 2015
AT&T October 2009 - July 2012
AT&T April 2005 - October 2009
Skills
Customer Satisfaction, Direct Sales, Sales Management, Wireless, Telecommunications, Solution Selling, Account Management, Mobile Devices, Customer Retention, Customer Experience, Sales Process, Customer Service, Managed Services, Sales, Call Centers, Selling
Education
University of Central Florida 2005 — 2008
Bachelor's degree, Criminal Justice and Corrections
University of Central Florida 2005 — 2008
Bachelor's degree, Criminal Justice and Corrections
AT&T Mobility January 2011 - Present
AT&T Mobility February 2008 - December 2010
AT&T Mobility January 2007 - February 2009
Skills
Wireless, Telecommunications, Direct Sales, Sales Operations, Account Management, Solution Selling, Sales Management, Sales Process, Customer Retention, Customer Satisfaction, Sales, Customer Experience, Product Management, Retail, Cold Calling, B2B, New Business Development, Product Marketing, Channel Partners, Salesforce.com, Call Centers, Sales Presentations, Mobile Devices
Education
University of Central Florida 1992 — 1995
Bachelor of Science (B.S.), Criminal Justice/Safety Studies
University of Central Florida
AT&T Mobility 1996 - Present
Education
University of Central Florida 1991 — 1994
Bachelor of Arts, Journalism, Advertising, Public Relations
Acousti Engineering Company of Florida August 2014 - Present
AOK Networking September 2012 - August 2014
AT&T Mobility September 2011 - September 2012
Disney Cruise Line January 2011 - August 2011
Sunguard July 2010 - July 2010
Spiderhost February 2010 - May 2010
University of Central Florida August 2009 - December 2009
LAMP Installation August 2009 - December 2009
Orange County Government May 2009 - August 2009
Skills
Technical Support, SharePoint, Testing, VMware, Visio, Software Documentation, Operating Systems, Networking
Education
University of Central Florida 2006 — 2010
Information Technology, Information Technology
Sprint Nextel August 2005 - Present
Beer advocate 2009 - 2013
AT&T Mobility January 2003 - August 2005
Dewar Nursery July 2000 - January 2003
Allen and Assoc 1998 - 2000
Skills
Telecommunications, Unified Communications, Sales Presentations, Sales, Customer Satisfaction, B2B, SIP Trunking, Wireless Broadband, IP, Managed Services, Selling, Co-location, Channel, New Business Development, Customer Service, Telecommunication..., Product Marketing, Cross-functional Team..., Business Development, Strategic Planning, Wireless, M2M, Solution Selling, Account Management
Education
University of Central Florida 1991 — 1994
Bachelor of Business Administration (B.B.A.), Hospitality Administration/Management
University of Florida 1988 — 1991
Bachelor of Science (BS)
AT&T Mobility July 2007 - Present
BDA October 2006 - February 2007
Atlanta History Center June 2001 - October 2006
Stride Rite Corporation January 1991 - January 2001
Skills
Marketing, Marketing Strategy, Advertising, Event Management, Sales, Sales Operations, Product Marketing, Mobile Devices, Product Management, Marketing Communications, Market Planning, Forecasting, Sponsorship, Strategic Partnerships, Brand Awareness, Customer Retention, Direct Marketing, Integrated Marketing, Mobile Marketing, Multi-channel Marketing, B2B
Education
University of Central Florida
Bachelor of Science, Business Administration; Marketing; International Business; International Economics
AT&T Mobility May 2010 - Present
Education
University of Central Arkansas
BBA, Finance
Timothy Lutheran Preschool January 2013 - Present
Tastefully Simple November 2008 - Present
Adelphia Cable January 2005 - July 2005
Adelphia Cable November 2002 - January 2005
AT&T Mobility September 2001 - October 2002
AT&T Mobility September 2001 - September 2002
AT&T Mobility January 1999 - September 2001
AT&T Mobility January 1998 - January 1999
AT&T Mobility January 1996 - January 1998
Education
University of Phoenix 2000 — 2002
Master's Degree, Organizational Management
University of Central Florida 1994 — 1998
Bachelor's Degree, English Language and Literature, General/ Organizational Communication
AT&T Mobility June 1997 - Present
Skills
Team Leadership, Customer Satisfaction, Microsoft Office, Recruiting, Strategic Planning, Team Building, Customer Service, Problem Solving, Inventory Management, Sales Management, Contract Negotiation, Teamwork, Social Media, Training, Process Improvement, Direct Sales, Social Media Marketing, Public Speaking, Account Management, Leadership, Event Planning, Marketing, Customer Retention, PowerPoint, Coaching, Salesforce.com, Outlook, Sales
Education
University of Central Florida 1995 — 1999
Bachelor's degree, Criminal Justice
Webster University
Master of Business Administration (MBA)
Honda of America Mfg., Inc. June 2012 - Present
In Style Hair May 2009 - June 2012
Z-CREATIONS January 2005 - January 2010
AT&T Mobility June 2004 - November 2005
Skills
Troubleshooting, Process Improvement, Testing, Computer Hardware, Engineering, Microsoft Office, Software Installation, Manufacturing, Networking, Technical Support, Windows, Root Cause Analysis, Automotive, Powertrain, Solidworks, Catia, Mechanical Engineering, Automotive Engineering, Quality Control, Chassis, Microsoft Excel, Microsoft Word, Vehicles, Management, SolidWorks, CATIA
Education
University of Central Florida 2009 — 2012
Bachelor's degree, Mechanical Engineering
AT&T Mobility December 2003 - Present
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Outlook, Microsoft Access, SharePoint Designer
Education
University of Central Florida 1993 — 1994
South Fork High School 1990 — 1993
Arkansas Heart Hospital May 2014 - Present
T-Staff, Inc. November 2012 - December 2013
Forest Pharmaceuticals May 2011 - November 2012
FiberTower February 2005 - March 2011
AT&T Mobility July 2003 - February 2005
AT&T July 2001 - July 2003
Skills
Telecommunications, Conflict Resolution, Conflict Analysis, Interpersonal Skill, Wireless Engineering, Wireless Networking, Financial Projection, Financials, Capitalization, Capital Management, Capital Purchases, Forecasting, Inventory Forecasting, Inventory Management, Vendor Managed Inventory, Vendor Relationships, Resource Staffing, Resource Management, Wireless, Service Delivery, Networking, Cross-functional Team..., Financial Analysis, Integration, Management, Project Management
Education
University of Phoenix 2002 — 2004
Master of Business Administration (MBA)
University of Central Arkansas 1992 — 1996
Bachelor of Business Administration (BBA)
AT&T Mobility August 2013 - Present
AT&T September 2009 - August 2013
Logix Systems, Inc. January 1996 - September 2009
Skills
Network Administration, Programming, Software Development, Management
Education
University of California, Santa Cruz 1989 — 1991
Bachelor of Arts (BA), Computational Mathematics
Bank of America July 2007 - Present
Ace Mortgage Funding December 2005 - September 2006
Home123 October 2004 - October 2005
AT&T Mobility June 1997 - May 2002
Skills
Underwriting, Sales, Accounts Receivable, Financial Accounting, Auditing, Customer Service, Customer Retention, Microsoft Office, QuickBooks, Forensic Accounting, Customer Acquisition, Long-term Customer..., Loans, Analysis, Credit
Education
Strayer University (DC) 2010 — 2013
Master of Science (MS), Accounting
University of Central Florida
Bachelor of Science (BS), Marketing
Tropical Smoothie Cafe September 2013 - Present
AT&T Mobility May 2012 - August 2012
West Park Bagel & Deli May 2008 - May 2012
Education
University of Central Florida 2012 — 2014
Bachelor of Science (BS), Psychology
Hillsborough Community College
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities