AT&T Mobility
Industry: Mobile telecommunication company
DescriptionAT&T Mobility LLC, also known as AT&T Wireless, marketed as simply AT&T, is a wholly owned subsidiary of AT&T Inc. that provides wireless services to 138.8 million subscribers in the United States including Puerto Rico and the U.S. Virgin Islands. Headquarters: Atlanta, Georgia, United States Number of locations: 5,000 retail stores; 2,900 owned; 2,100 authorized Number of employees: 75,000 (2015) Revenue: 73 billion USD (2016) Subsidiaries: Alltel, AT&T Mexico, Leap Wireless, Parent organizations: AT&T, AT&T Communications
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14,116 AT&T Mobility employees in database. Find out everything there's to know about AT&T Mobility employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
AT&T Mobility Employees
Freelance January 2012 - Present
Vendus Product Labs January 2015 - April 2015
brandGlitter January 2012 - April 2014
AT&T Mobility June 2007 - April 2014
Skills
Marketing, Marketing Communications, Content Management, Sales Management, Sales, Public Relations, Advertising, Online Advertising, Web Marketing, Web Services, SEO, Social Media, Strategy, Online Marketing
Education
University of Phoenix 2010 — 2013
Bachelor of Science in Business (BS), Marketing
University of Wisconsin-Milwaukee 2007 — 2009
McKesson September 2007 - Present
AT&T Mobility December 2005 - September 2007
Marsh & McLennan Companies, Inc. August 2000 - August 2005
Magellan Speciality Health July 1999 - August 2000
PROGRESSIVE LIFE CENTER November 1997 - June 1999
Skills
Budget Process, Variance Analysis, Financial Reporting, Subject Matter Experts, quota modeling, Strategic Planning, Financial Forecasting, Sales Operations, Incentive Programs, Finance, Account Reconciliation, Business Analysis, Financial Analysis, Strategy, Forecasting, Budgets, Leadership, Management, Process Improvement
Education
University of Phoenix 2001 — 2003
Master of Business Administration (MBA), Business Administration and Management, General
Strayer University (DC) 1993 — 1995
Bachelor of Applied Science (BASc), Accounting
It Works Global May 2014 - Present
Walmart April 2013 - Present
Arkansas Support Network May 2008 - Present
AT&T Mobility September 2012 - April 2013
Skills
Leadership, Retail, Sales, Inventory Management, Teaching, Merchandising, Customer Service
Education
University of Phoenix 2013 — 2016
Bachelor's Degree, Business Management
AT&T Global Services February 2008 - Present
AT&T Mobility July 2006 - February 2008
University of Puerto Rico August 1999 - June 2005
Skills
Process Improvement, Change Management, Problem Management, Quality Assurance, Telecommunications, Quality Management, Software Quality..., Troubleshooting, Test Planning, Test Management, Wireless, VoIP, Six Sigma, Testing, QoS, ITIL, Test Automation, Switches, Mobile Devices, Mobile Technology, Microbiology, Food Microbiology, Medical Microbiology, Molecular Microbiology, AT&T Business Direct, BMC Remedy, Android Development, Windows Mobile Devices, Windows Phone, PCR, DNA extraction, DNA sequencing, DNA electrophoresis, DNA ligation, Business Process..., Integration, Vendor Management
Education
University of Puerto Rico-Humacao 1998 — 2005
Bachelor of Applied Science (B.A.Sc.), Microbiology and Immunology
Honeywell security. ADI Global distribution 2012 - 2013
TigerDirect.com August 2010 - April 2012
AT&T Mobility December 2007 - April 2012
Circuit City October 2005 - December 2007
Skills
Customer Service, Sales, Sales Management, New Business Development, Microsoft Office, Windows 7, Windows, Team Building, Teamwork, Public Relations, Employee Relations, Employee Management, Consulting, Advisement, Creative Problem Solving, Gaming Industry, Video, Audio
Education
University of Phoenix 2012 — 2016
Psychology
Loganville High School 1998 — 2001
HS Diploma
THIBODEAUX CONSTRUCTION AND HAULING LLC January 2008 - Present
Merck January 2000 - January 2008
Novartis Consumer Health January 1999 - January 2000
AT&T Mobility January 1993 - January 1999
Skills
Sales Presentations, Growing Revenue, Customer Retention, Project Planning, Pharmaceutical Sales, Cardiology, Osteoporosis, Leadership, Management, OB/GYN, Project Management, Sales, Sales Operations, Selling, Strategy, Product Development, Marketing, Public Speaking, Team Building, Customer Service, Strategic Planning, Training, Microsoft Office
Education
University of Phoenix 1998 — 2000
Master, Business Administration
University of Phoenix 1998 — 2000
MBA
Southern University 1992 — 1996
Bachelor of Science, Business Administration
Southern University
BS, Business Administration
Kismet May 2014 - Present
Kristianna's Sweet Treats May 2012 - Present
Charming Charlie September 2012 - April 2014
Lifetime Fitness Inc. May 2009 - May 2010
AT&T Mobility May 2008 - March 2009
Skills
Custom Invitations, Baking, Gourmet, Cookies, Customer Service, Fashion, Visual Merchandising, Time Management, Retail Sales, Loss Prevention, Cashiering, Childcare, POS, Hiring, Microsoft Excel, Public Speaking, Sales, Team Building, Outlook, Merchandising, Store Management, Training, Leadership, Microsoft Word, PowerPoint, Event Planning, Microsoft Office
Education
University of Phoenix 2012 — 2014
Associates of Arts, Business, 3.9 GPA
University of Phoenix 2012 — 2014
Associate's degree, Business/Commerce, General
New Wave Hair Academy 2003 — 2004
Licensed Cosmetologist, Cosmetology/Cosmetologist, General
East Side High 1997 — 2001
Diploma, General Education
Color Graphics Inc November 2012 - Present
AT&T Wireless September 2009 - November 2012
AT&T Wireless August 2008 - August 2009
AT&T Mobility November 2007 - July 2008
Alaska Airlines June 2002 - November 2007
Peace Corps September 2000 - March 2002
University of Portland August 1996 - May 1999
Skills
Testing, Troubleshooting, Requirements Analysis, PowerPoint, Excel, Microsoft Office, Word, Customer Service, Data Analysis, Business Analysis, Problem Solving, Analysis, E-commerce, Process Improvement, Telecommunications, Documentation, Product Development, Windows, Technical Writing, Visio, Software Documentation, Project Management, Microsoft Excel, Management, SDLC, Quality Assurance, Databases, Project Planning, Customer Satisfaction, Vendor Management
Education
University of Portland 1996 — 2000
B.S., Biology, Chemistry
World Changers Church International April 2012 - Present
AT&T Mobility September 2010 - April 2012
RYLA Inc. 2008 - 2010
World Changers Church New York October 2004 - April 2008
AT&T 1987 - 2002
Skills
Project Management, Public Relations, Public Speaking, Marketing, Event Management, Event Planning, Customer Service, PowerPoint, Team Leadership, Coaching, Negotiation, Cross-functional Team..., Mobile Devices, Customer Experience, Process Improvement, Business Analysis, Ministry Leadership, Ministering
Education
World Changers Bible School 2013 — 2015
Associate’s Degree, Christian Studies, 3.9 GPA
Devry University
Electrical, Electronic and Communications Engineering Technology/Technician
University of Pittsburgh
Electrical and Electronics Engineering
CHC Consulting, LLC March 2014 - Present
Willdan Financial Services April 2012 - March 2014
AT&T Mobility January 2011 - February 2012
AT&T Mobility December 2007 - December 2010
AT&T Mobility October 2006 - November 2007
AT&T Mobility August 2006 - September 2006
AT&T Mobility June 2004 - July 2006
AT&T Mobility August 2000 - May 2004
Skills
Management, Leadership, Analysis, Telecommunications, Sales, Teamwork, Customer Service, Inventory Management, Wireless, Sales Operations, Retail, Sales Management, Budgets, Forecasting, Data Analysis, Customer Satisfaction, Competitive Analysis, Account Management
Education
University of Phoenix-San Diego Campus
Bachelor of Science, Business Accounting
AT&T Mobility October 2009 - Present
RaceTrac Petroleum September 2008 - October 2009
US Army June 1997 - October 2008
Cracker Barrel Convience Stores September 2000 - September 2008
Skills
Customer Service, Sales, Operations Management, Lawn Care, Insurance, Retail Sales, Customer Experience, Customer Retention, Customer Satisfaction, Direct Sales, Store Management, Team Leadership, Team Building, Account Management
Education
University of Phoenix 2006 — 2007
Us Army, Fort Gordon Signal School 1997 — 1998
Signal Degree, Business/Corporate Communications
AT&T Global Services and Solutions July 2014 - Present
AT&T Mobility June 2013 - July 2014
AT&T Mobility August 2012 - June 2013
AT&T Mobility August 2011 - August 2012
Tilted Kilt Pub & Eatery March 2011 - May 2012
Starwood Hotels & Resorts Worldwide, Inc. August 2010 - August 2011
Apple July 2010 - April 2011
Clear Channel Radio January 2010 - January 2011
Bikinis Sports Bar & Grill May 2009 - September 2010
Skills
Marketing, Customer Service, Wireless, Customer Retention, Telecommunications, Retail, Mobile Devices, Sales, Microsoft Office, Management, Retail Sales, Sales Management, Troubleshooting, iOS, Solution Selling, VoIP, LTE, Time Management, Inventory Management, Mac, Smartphones, Direct Sales, Windows, Radio, Windows Mobile, Hospitality, Marketing Management, Android, Online Marketing, Internet Services, Staff Management, Cash Management, Blackberry OS, Food & Beverage, OPUS, Micros, Adobe Creative Suite, Digital TV, Goal Setting, Cash Handling Experience, Aloha
Education
University of Phoenix 2013 — 2015
Bachelor of Science (BS), Information Technology
AT&T Mobility July 2013 - Present
AT&T Mobility November 2006 - July 2013
AT&T Mobility February 2002 - November 2006
AT&T Mobility June 1999 - February 2002
Skills
Wireless, Consultative Selling, Sales Support, Telecommunications, Root Cause Analysis, Management, Account Management, Sales Operations, Selling, Sales Process, Solution Selling, Call Centers, Sales, Customer Satisfaction, Strategic Partnerships, Customer Experience, Customer Retention, Mobile Devices, Training, Managed Services, Retail, Salesforce.com, Cross-functional Team..., Cold Calling, VoIP, Cellular Communications, B2B, Vendor Management, Sales Management, Business Process, Unified Communications, Product Management, Product Marketing, M2M, Mobile Technology
Education
University of Phoenix 2004 — 2007
Bachelor's degree, Business Management
5LINX Enterprises Inc. 2013 - Present
AT&T Mobility October 2006 - May 2015
Duke Energy March 2003 - August 2006
Skills
Customer Service, Nonprofits, Training, Team Building, Customer Satisfaction, Leadership, Microsoft Office, Call Centers, Public Speaking, Customer Retention, Management, Account Management, Event Planning, Sales, New Business Development, Budgets, Sales Management, Mental Health, Cold Calling, Networking, Sales Process, Business Development, Employee Training, Published Author, Life Coaching
Education
University of Phoenix 2013 — 2015
Bachelor's degree, Human Service/Family & Children Services
University of Phoenix 2011 — 2013
Associates Degree, Human Service Management, 2.98
GTCC 2011 — 2012
Courses, Social Work, 2.96
Leon’s School of Cosmetology 1995 — 1997
Associate's degree, Cosmetology, Barber/Styling, and Nail Instructor, 2.7
CVS Health June 2015 - Present
2nd Chance Property Group May 2014 - Present
Sonoran Data Services December 2012 - Present
Wells Fargo August 2014 - March 2015
Associated Asset Management (AAM) January 2014 - April 2014
BestIT September 2013 - December 2013
AT&T Mobility June 2013 - August 2013
Genius Avenue January 2013 - March 2013
Verizon Wireless October 2001 - November 2012
TechUSA June 2000 - December 2001
Skills
SQL, Microsoft SQL Server, Data Warehousing, Databases, Oracle, PL/SQL, Business Intelligence, SDLC, ETL, Visio, Troubleshooting, Requirements Analysis, Business Analysis, SSIS, Telecommunications, Crystal Reports, SSRS, Database Design, SharePoint, Data Modeling, T-SQL, Access, MySQL, HTML, Visual Basic, Visual Studio, Requirements Gathering, Technical Support, Business Objects, Integration, Java, Unix, VBA, Project Management, Vendor Management, Operating Systems, Consulting, Management, Servers
Education
University of Phoenix 1999 — 2002
Bachelor of Science (BS), Information Technology, 3.25
Jackson High School, Massillon, OH 1986 — 1990
Diploma
Getty Images February 2014 - June 2014
AT&T Mobility December 2011 - August 2013
Motricity March 2010 - December 2011
Slalom Consulting October 2009 - December 2009
Nuance Communications September 2008 - March 2009
SNAPin Software October 2005 - March 2009
Microsoft January 2005 - April 2005
Microsoft Corporation March 1996 - October 1998
Digital Equipment May 1995 - March 1996
University of Pittsburgh September 1994 - April 1995
Skills
Program Management, Mobile Applications, Agile Methodologies, Project Management, User Experience, Software Development, Mobile Devices, SDLC, Enterprise Software, Strategy, Start-ups, Software Project..., Requirements Analysis, Testing, Product Management, Leadership, Scrum, Professional Services, Databases, CRM, Software Documentation, Telecommunications, SaaS, XML, Product Marketing, Life Coaching, Mentoring, Global Management, Cross-functional Team..., Consulting, Customer Experience, Customer Advocacy, Cloud Computing, Management, Business Analysis, Integration, Vendor Management, Agile Project Management, Strategic Partnerships, Team Leadership, Wireless, Pre-sales, Coaching
Education
Accomplishment Coaching 2014 — 2015
Certified Coach, Professional Coach Certification Program
University of Pittsburgh
MSIS, Information Science
University of Pittsburgh
BA, Political Science
AT&T Mobility January 2010 - Present
Quickcomm Software, Inc. January 2005 - December 2009
GSK January 2003 - December 2004
Nortel Networks January 2000 - November 2002
Solectek February 1996 - November 1999
BTG/Concept Automation February 1994 - February 1996
US Navy November 1971 - June 1995
TPMC - Technology Planning and Management Corporation November 1988 - February 1994
GTE November 1978 - November 1988
Skills
Critical Chain Project..., Business Process Design, Technical Project..., Telecommunications, Vendor Management, Wireless, Process Improvement, PMP, Team Leadership, Business Process, Business Process..., Project Implementation, Project Planning, Process Engineering, Agile Methodologies, Telephony, SaaS, Cross-functional Team..., Software Development, Management, Cloud Computing, Project Management, Integration, Business Development, Managed Services, Leadership, Networking, Ethernet, Program Management, Strategy, Mobile Devices, Product Management, T1, Outsourcing, System Deployment, Broadband, Data Center
Education
University of Pittsburgh
BS, Natural Science (pre-med)
University of West Florida
Master of Business Administration (M.B.A.), Management & Systems Science
AT&T Mobility July 2013 - Present
Baby Otter Swim School 2006 - August 2013
G4S Secure Solutions (USA) Inc. July 2008 - July 2013
United States Marine Corps September 2001 - September 2005
Skills
Security Management, Physical Security, Access Control, CCTV, Security Operations, Corporate Security, Sales, Security, Security Clearance, Security Training, Surveillance, Protection, Security Audits, Security
Education
University of Phoenix 2009 — 2013
Bachelors, Information Technology
AT&T October 2014 - Present
AT&T Mobility April 2014 - September 2014
AT&T Mobility March 2012 - March 2014
AT&T Mobility August 2011 - March 2012
AT&T Mobility May 2008 - August 2011
Skills
Telecommunications, Inspiring Teams, Employee Engagement, Sales Management, Sales Operations, Energetic Leader, Highly motivated..., Dedication to work, Positive Personality, Communication, Strategic Planning, Customer Service, Wireless, Team Building, Sales, Customer Satisfaction, Leadership
Education
University of Phoenix 2013 — 2017
Pursuing Bachelor of Science, Business Administration and Management, General, 3.7
AT&T Mobility July 2006 - Present
YMCA November 2008 - October 2012
Silver Dollar Casino June 2005 - July 2006
Volunteers of America Western Washington June 2003 - August 2005
Skills
Project Management, Project Planning, Project Coordination, Business Analysis, Product Cost Analysis, Event Planning, Event Photography, PowerPoint, Microsoft Excel, Microsoft Word, Mail Merge, Business Planning, Small Business, Office Management, Time Management, Budgets, Customer Satisfaction
Education
University of Phoenix 2009 — 2012
Bachelor's degree, Entrepreneurial and Small Business Operations
AT&T Mobility July 2011 - Present
AT&T Mobility August 2003 - July 2011
Wometco de PR 1997 - August 2003
Skills
Wireless, Telecommunications, Sales, Customer Experience, Solution Selling, Customer Service, Mobile Devices, Team Leadership, Retail, Retail Sales, Store Management, Training, Merchandising, Inventory Management, Customer Satisfaction, Sales Management, Sales Process
Education
University of Puerto Rico-Cayey
AT&T March 2013 - Present
AT&T Mobility August 2011 - March 2013
Skills
Direct Sales, Telecommunications, Solution Selling, Wireless, Sales Process, Account Management, Sales Operations, Customer Retention, Sales, Cold Calling, Sales Management, Customer Satisfaction, Managed Services, Networking, Customer Experience
Education
University of Phoenix 2012 — 2014
Bachelor of Science (BS), Business Adminstration
Chandler Gilbert Community College 2007 — 2009
Business/Commerce, General
ITT Technical Institute February 2014 - Present
Cox Communications September 2009 - September 2013
AT&T Mobility November 2000 - September 2009
Southwest Airlines December 1995 - November 2000
Skills
Customer Satisfaction, Training, Performance Management, Management, Human Resources, Coaching, Employee Relations, Team Leadership, Employee Engagement, Customer Retention, Team Building, Leadership, Technical Support, Microsoft Office, Troubleshooting, Call Center, Telecommunications, Customer Service, Performance Appraisal, Microsoft Excel, Supervisory Skills, Team Management, Administration, Workforce Management, Wireless, Action Plan Development, Corrective Actions, Employee Recognition, Behavioral Interviewing, FLSA, Payroll, Customer Experience, Employee Training, Policy, Hiring, Leadership Development, Talent Acquisition, Process Improvement, Quality Assurance, Sales, Recruiting, Goal Setting, Communication, Presentations, Call Centers, PeopleSoft, PowerPoint, SharePoint, Cold Calling, College Recruiting
Education
Oklahoma Christian University 2012 — 2015
Master of Business Administration (MBA), Human Resources
University of Phoenix-Oklahoma City Campus 2001 — 2005
Bachelor's degree, Business Administration, Management and Operations
AT&T Mobility July 2008 - Present
Skills
Telecommunications, Wireless, LTE, UMTS, GSM, Mobile Devices, VoIP
Education
University of Puerto Rico-Mayaguez 2004 — 2008
Bachelor of Engineering (BE), Chemical Engineering
AT&T Mobility May 2013 - May 2015
AT&T January 2012 - May 2013
AT&T January 2012 - June 2012
Giant Eagle June 2011 - August 2011
Aflac May 2010 - December 2010
Hershey Entertainment & Resorts 2008 - 2010
Skills
Customer Service, Social Media, Microsoft Office, Microsoft Excel, PowerPoint, Time Management, Microsoft Word, Facebook, Public Speaking, Marketing, Social Networking, Marketing Strategy, Event Management, Market Research, Leadership, Teamwork, Retail, Public Relations, Management, Sales
Education
University of Pittsburgh 2008 — 2011
Bachelor of Science in Business Administration, Marketing, Economics, 3.79
Central Dauphin High School 2004 — 2008
Paycom 2014 - Present
AT&T July 2014 - March 2015
AT&T Mobility June 2012 - June 2014
AT&T January 2012 - May 2012
The Pitt News August 2009 - January 2012
Enterprise Rent-A-Car June 2011 - August 2011
Skills
Cold Calling, Training, Leadership, Sales Operations, Sales, Direct Sales, Leadership Development
Education
University of Pittsburgh 2008 — 2011
Accounting, Accounting
AT&T Mobility April 2011 - Present
AT&T Mobility February 2008 - March 2011
Skills
Telecommunications, Wireless, Call Centers, GSM, Account Management, Customer Satisfaction, Invoicing, VoIP, Mobile Devices, Customer Retention, Customer Experience, Customer Service, Salesforce.com, Direct Sales, Billing Systems, Managed Services, Sales, Process Improvement, Sales Operations, Vendor Management, Solution Selling, Product Management, CRM, Sales Process, Management, Microsoft Office, Strategic Planning, Project Planning, Microsoft Excel, Integration, Troubleshooting, Strategy, Unified Communications, Program Management, Telephony, Broadband, Business Analysis, Leadership, Wireless Networking, Project Management, Team Leadership, Sales Management, Networking, IP, Problem Solving, Pre-sales, New Business Development, Six Sigma, Analysis, Public Speaking
Education
University of Puerto Rico-Bayamon 1999 — 2004
Bachelor's degree, Human Biology
AT&T August 2011 - Present
AT&T Mobility National Call Routing Translation April 2011 - August 2011
AT&T July 2009 - April 2011
ATT Mobility August 2006 - July 2009
T August 2006 - June 2009
ATX Communications August 2003 - August 2006
Netaxs, a Fast.net Company June 2001 - August 2003
WFI Inc October 2000 - April 2001
Skills
Six Sigma, Crystal Reports, Service Delivery, Business Objects, MPLS, Telecommunications, Frame Relay, Ethernet, 3G, T1, Troubleshooting, Routers, ATM networks, SDH, Wireless, Networking, Microwave, Testing, Provisioning, Co-location, RAN, VoIP
Education
University of Pittsburgh
Bachelors of Arts, Administration of Justice
Perkiomen Valley High School 1984 — 1989
Kraniumtivity Games March 2012 - Present
CWA Local 3010 August 2009 - Present
AT&T Mobility May 2008 - August 2009
Skills
Organizational..., Telecommunications, Budgets, Team Building, Customer Service, Leadership, Training
Education
University of Puerto Rico School of Law 2012 — 2016
Doctor of Law (JD)
University of Puerto Rico-Rio Piedras 2006 — 2011
Bachelor of Arts (BA), Labor and Industrial Relations, Magna Cum Laude
GameStop February 2014 - Present
AT&T Mobility July 2011 - June 2013
AT&T Mobility April 2009 - July 2011
Sony Computer Entertainment America August 2005 - April 2009
Electronic Arts April 2008 - January 2009
SKY Facility Maintenance Corporation February 2004 - August 2004
Discovery Channel - Retail June 2002 - February 2004
Used Furniture Outlet January 2002 - June 2002
Sony Computer Entertainment America November 2000 - January 2002
Golden Gate Auto Auction July 1995 - November 1999
Skills
Video Games, Quality Assurance, Agile Methodologies, Sales Operations, Account Management, Team Leadership, iPhone, Testing, Team Building, Management, Team Management, Film, Computer builder, Customer Retention, Long-term Customer..., Technical Support, Cellular Device..., Android, Hands-on Training, Self Taught Adobe..., Video Editing, Sales Process, Highly motivated..., Motivational..., Creative Writing, Self Publishing, PS3, PS2, PSP, PS Vita, PC building, World Class Customer..., Cellular, Employee Training, MMORPG, Lightworks, Goal Setting
Education
University of Phoenix 2008 — 2010
AAB, Business
Express Employment Professionals September 2011 - Present
Cricket Communications April 2010 - April 2011
AT&T Mobility April 2008 - March 2010
Dobson Communications DBA Cellular One May 2000 - April 2008
Cellular One/ Dobson March 1992 - April 2000
Skills
Sales Management, Hiring, Retail, B2B, P&L, Customer Service, Team Building, Forecasting, P&L Management, Coaching, Territory, Budgeting, Talent Acquisition, Leadership Development, Employee Relations, Operations Management, Account Management, Temporary Staffing, Recruiting, Income Statement, Wireless, Leadership, Sales Operations, Customer Satisfaction, Management, Sales, Sales Process, Strategy, Employee Training, Selling, Telecommunications, Training, Budgets, Cold Calling, Marketing, Time Management, Business Planning, Employee Benefits, Human Resources, Temporary Placement, New Business Development, Interviews, Applicant Tracking..., Sourcing
Education
Butler County Community College 1995 — 1996
Business
University of Pittsburgh 1983 — 1984
Fort Cherry 1977 — 1983
Academic
American Tower November 2013 - Present
Alcatel-Lucent January 2012 - November 2013
TrueNet Communications July 2012 - June 2013
ADC July 2009 - December 2011
ADC July 2009 - December 2011
AT&T Mobility 2007 - 2010
Crown Castle 1991 - 2000
Skills
•MS Office:..., •MS Project 6+ years..., •Program & Project..., Outlook, Microsoft Word, PowerPoint, Microsoft Excel, Program Management, Wireless, Wireless Networking, Contract Negotiation, Testing, Project Management, LTE, Telecommunications, Fiber Optics, CDMA, Vendor Management, 4G, Budgets, 3G, WiMAX, Team Leadership, Cellular Communications, Microwave, Project Planning, RF, Ethernet, Software Documentation, Backhaul, IP, PMP, RF Engineering, Network Design, UMTS, VoIP, Optical Fiber, Computer Network..., GSM, System Deployment, DWDM, Managed Services, Switches, Transmission, Mobile Devices, Broadband, Integration, Mobile Communications, Management, Rollout
Education
University of Pittsburgh-Johnstown 1989 — 1991
Associates in Business, Business
Yough Sr High 1986 — 1988
AT&T Mobility July 2011 - Present
AT&T Mobility July 2005 - July 2011
Skills
Telecommunications, Wireless, Call Center, GSM, Mobile Devices, Troubleshooting, Customer Experience, Customer Satisfaction, LTE, IP, UMTS, Cellular Communications, Managed Services, Telephony, Unified Communications, Call Centers, Microsoft Office, Team Leadership, Customer Service
Education
University of Phoenix-Puerto Rico Campus 2012 — 2014
Bachelor's degree, Marketing
Universidad Interamericana de Puerto Rico 2004 — 2009
AT&T Mobility November 2014 - Present
Everson Borough January 2014 - Present
Everson Volunteer Fire Company March 1998 - Present
AT&T June 2008 - November 2014
Everson Borough January 2008 - December 2011
Skills
Budgets, Program Management, Leadership, Project Management, Telecommunications, Team Leadership, Training, Project Planning, Customer Service, Management, Microsoft Office, Strategic Planning, Public Speaking, Team Building, Cross-functional Team..., Government, Wireless, Social Media, Technical Writing, Sales
Education
University of Pittsburgh 2001 — 2005
Bachelor's degree, Environmental Studies
Innovative Systems, Inc. March 2013 - Present
Innovative Systems, Inc. 2013 - 2015
Innovative Systems, Inc. 2013 - 2015
Innovative Systems, Inc. 2013 - 2015
invivodata 2010 - 2013
MJ Kolic Associates January 2004 - February 2012
Cingular / ATT Mobility 2006 - 2009
AT&T Mobility 2002 - 2004
AT&T Wireless 1999 - 2002
Skills
Recruiting, Training, Human Resources, Project Management, Management, Integration, Technical Recruiting, PMP, Quality Assurance, Interviews, Analysis, Career Counseling, Community Outreach, Nonprofits, Process Improvement, Program Management, CRM, Strategic Planning, Project Planning, Performance Management, Leadership, Change Management, Consulting, Vendor Management
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business
MBA, Human Resources Management
Stevens Institute of Technology
Project Management Professional Master's Certificate, Information Technology Project Management
Duquesne University
BS
AT&T Mobility October 2008 - Present
24 Hour Fitness April 2007 - October 2008
CompUSA February 2002 - April 2007
Skills
Sales, Recruiting, Customer Service, Operations Management, Human Resources, Training, Leadership Development, Mentoring, Interviewing Skills, Supply Management, Multitasking Skills, Communication, Team Management, Team Building, Volunteering, Presentations, Event Planning, Coaching, Marketing Strategy, Performance Management, Microsoft Office, Business Development, Employee Relations, Leadership, Microsoft Word, Microsoft Excel, Sales Management, Process Scheduler, Management, Customer Satisfaction, Project Planning, Account Management, Network Administration, Telecommunications, Interviews, Team Leadership, Sales Operations, Vendor Management, Cold Calling, Inventory Management, CRM
Education
University of Phoenix 2007 — 2009
Associate of Arts (A.A.), Health and Human Services
Fight Fat Forever, Inc. March 2011 - Present
Gulf South Title Corporation June 2013 - July 2013
Sunburst Media December 2011 - June 2013
Fight Fat Forever, Inc. 2000 - 2013
AT&T Mobility June 2010 - November 2011
Curves May 2003 - July 2010
Ochsner Health System. May 2007 - June 2010
Skills
Social Media, Customer Service, Event Planning, Strategic Planning, Public Relations, Public Speaking, New Business Development, Marketing Strategy, Microsoft Office, Sales, Business Development
Education
University of Phoenix 2007 — 2011
Bachelor's degree, Communication, General
RecycleBank 2009 - August 2012
AT&T Mobility May 2008 - June 2009
PayChoice April 2007 - May 2008
Intuit 2002 - 2007
Skills
Team Building, Direct Sales, Sales Operations, Sales Management, Training, Sales, Leadership, Strategy, Selling, Marketing Strategy, Customer Retention, Management, Recycling, Retail, Salesforce.com, Strategic Planning
Education
University of Phoenix 2006 — 2008
MBA, Business
University of Phoenix 2003 — 2008
BSBM, Business Management
Infopaginas November 2013 - Present
Neptuno Networks May 2013 - October 2013
AT&T Mobility April 2004 - May 2013
Cingular Wireless (now AT&T Mobility) 2003 - 2004
Cellular One of PR (acquired by SBC, became Cingular Wireless now AT&T Mobility) September 1991 - April 2003
Puerto Rico Telecom January 1989 - September 1991
Microcon Consultants 1985 - 1989
Skills
Telecommunications, Sales Management, Direct Sales, Wireless, Solution Selling, MPLS, Sales Process, VoIP, Unified Communications, Account Management, Product Marketing, Product Management, Key Account Management, Strategic Partnerships, Product Development, Information Technology, Project Management, Local Area Network, Business Perspective, Team Building, Strategic Planning, B2B, Management, New Business Development, Competitive Analysis, Call Center, Budgets, Start-ups, Market Research, Sales, CRM, Cross-functional Team..., Leadership, Sales Operations, Call Centers, Customer Retention, Strategy, Outsourcing, Cloud Computing, Entrepreneurship, Mobile Devices, Business Planning, Training, Networking, Managed Services, Marketing, Forecasting, M2M, Selling, Contract Negotiation
Education
University of Puerto Rico-Rio Piedras 1981 — 1986
Bachelor of Business Administration (B.B.A.), Business Administration and Information Technology, Magna Cum Laude (Deans Honor List)
AT&T Mobility September 2013 - Present
AT&T Mobility July 2006 - 2013
Skills
Wireless, Telecommunications, Customer Satisfaction, Direct Sales, Sales Management, Customer Experience, Customer Retention, Sales, Sales Operations, Account Management, Retail, Solution Selling, Management, Cold Calling, Time Management, Call Centers
Education
University of Puerto Rico-Bayamon
ATT Mobility July 2014 - Present
Education
University of Puerto Rico-Rio Piedras 1993 — 2001
Bachelor of Arts (B.A.), Humanities/Humanistic Studies
US Navy June 2010 - Present
CVS Caremark Corporation August 2008 - June 2010
AT&T Mobility January 2008 - July 2008
Finish Line June 2004 - January 2007
Skills
Microsoft Office, Accounting, Auditing, QuickBooks, Microsoft Excel, Financial Reporting, Internal Audit, Internal Controls, Microsoft Word, PowerPoint
Education
University of Phoenix 2009 — 2011
Master of Business Administration (M.B.A.), Business Administration and Management, General
Washington and Jefferson College 2004 — 2008
Bachelor of Arts (B.A.), Business Administration and Political Science
Cricket Wireless March 2013 - Present
AT&T Mobility March 2013 - Present
Cricket Communications January 2012 - December 2012
Cricket Communications June 2007 - December 2011
Cricket Communications September 2005 - June 2007
Cricket Communications June 2001 - September 2005
Verizon Wireless November 1997 - June 2001
Skills
Wireless, Sales Operations, Telecommunications, Direct Sales, Channel, Customer Retention, Sales Management, Account Management, Sales Process, Solution Selling, Retail, Sales, Customer Experience, Customer Satisfaction, Cellular Communications, Cross-functional Team..., Wireless Broadband, Mobile Devices, Direct Marketing, Channel Partners, Process Improvement, POS, Strategic Leadership, Leadership, Team Building, Sales Presentations, Call Center, Start-ups, Recruiting, Operations Management, Lead Generation, Business Strategy, Marketing Strategy, B2B, Business Development, Call Centers, Employee Training, Income Statement, Management, Marketing, Merchandising, P, Selling, Strategic Partnerships, Training
Education
University of Phoenix 2003 — 2007
B/S B/M, Business Management / Marketing, 3.71
AT&T Mobility April 2001 - November 2010
Education
University of Phoenix 2005 — 2008
Bachelor's Degreee, Information Technology
Verizon Wireless November 2013 - May 2014
AT&T Mobility November 2009 - September 2010
Bristol-Myers Squibb February 2006 - May 2009
Bristol-Myers Squibb April 2001 - January 2006
Skills
Customer Service, Accounts Payable, Bilingual-English/Spanis..., SAP, Call Centers, Listening to customers, Microsoft Office, Outlook, Cash Management, Cash Register, Cash Handling Experience, Invoicing, Customer Satisfaction, Process Improvement, Retail, Human Resources, Technical Support, Problem Solving, Access, Team Leadership, Customer Experience, Customer Retention, Training, Sales, Team Building
Education
University of Puerto Rico-Humacao 1988 — 1991
Some College Coursework Completed, Chemistry
Luis Munoz Marin High School 1985 — 1988
High School Diploma, General Studies
Delta Air Lines May 2015 - Present
EvoStream Communications October 2013 - Present
Hometown China December 2006 - Present
AT&T July 2011 - January 2012
AT&T Mobility January 2011 - July 2011
Little Feather Works May 2010 - August 2010
Nakturnal August 2009 - May 2010
Paradise Farm Camps June 2007 - August 2009
Alta Rosa September 2008 - November 2008
Skills
Sales, Event Planning, Customer Service, Fashion Design, Social Media, Social Media Marketing, Public Relations, Press Releases, Blogging, Marketing, Account Management, Microsoft Office, Web Design, Retail, Fashion, SEO, Advertising, Facebook, Leadership, Merchandising, Nonprofits, Social Networking, Public Speaking, WordPress, Email Marketing, Direct Sales, Microsoft Excel, Telecommunications
Education
University of Pittsburgh 2006 — 2010
Bachelors
Florence University of the Arts 2008 — 2008
Accenture Federal Services August 2015 - Present
T-Mobile January 2015 - August 2015
AT&T Mobility April 2013 - April 2014
AT&T Mobility June 2012 - April 2013
Barnes & Noble October 2010 - June 2012
Skills
Customer Service, Multi-unit Retail..., Inventory, Security, Data Management, Leadership, Management, Sales Operations, Software Documentation, Merchandising, Sales, Purchasing, Coaching, Inventory Management, Recruiting, Training, Microsoft Office, Microsoft Word, Customer Satisfaction, Team Building, Process Improvement, Inventory Control, Retail, Sales Management, Program Management, Public Speaking, Interviews, Time Management
Education
University of Phoenix 2014 — 2019
Bachelor's of Science in Business, Operations Management
Anning-Johnson Company August 2015 - Present
AT&T Mobility October 2013 - February 2015
YP Holdings, LLC May 1997 - October 2013
Education
University of Phoenix-San Diego Campus 2000 — 2002
Bachelor of Science (B.S.), Information Technology emphasis on Business System Analysis
AT&T Mobility January 1989 - Present
AT&T Wireless January 2000 - June 2004
OrCAD Systems 1985 - 1989
Intel Corporation 1979 - 1985
Skills
RF Engineering, Wireless, Cellular Communications, Telecommunications, 4G, LTE, UMTS, GSM, Microwave, T1, CDMA, Fiber Optics, Computer Network..., Wireless Networking, WiMAX, IP, VoIP, Broadcast Engineering
Education
University of Portland
BSEE, Electronic Engineering
Charles Rice/Rose City Park/Madison High
AT&T Mobility June 2010 - Present
Coldwell Banker Real Estate February 2003 - June 2009
Economic Marketing Services January 1991 - December 2005
Wangtek Corporation February 1990 - January 1991
Western Digital February 1988 - January 1990
Hewlett Packard Puerto Rico February 1985 - February 1988
Intel Corporation May 1983 - January 1985
Skills
Contract Negotiation, Real Estate, Sales, Management, Marketing, Microsoft Office, Listings, Investment Properties
Education
University of Puerto Rico-Rio Piedras 1973 — 1978
Bachellor in Social Sciences, Economics
MAHLE June 2014 - Present
Level 3 Communications September 2012 - May 2014
LG Electronics MobileComm USA October 2010 - June 2012
Verizon Wireless May 2009 - September 2010
AT&T Mobility April 1997 - May 2009
sanofi-aventis December 2003 - May 2005
Skills
Account Management, Sales Operations, Direct Sales, Telecommunications, New Business Development, Solution Selling, Selling, Sales Process, Wireless, Sales, Sales Management, Channel, Product Marketing, Cold Calling, Strategic Partnerships, Sales Presentations, B2B, Customer Retention, Competitive Analysis, Salesforce.com, Product Management, Customer Satisfaction, Team Leadership, Contract Negotiation, Cross-functional Team..., Forecasting, Negotiation, CRM, Channel Partners, Team Building, Business Planning, Business Development, Management, Marketing Strategy, Product Development, Managed Services, Strategic Planning, Business Strategy, Lead Generation, Customer Service, Marketing, Retail, Mobile Devices, Customer Experience, Selling Skills, Strategy, Marketing Management, Mobile Technology, Product Launch, Leadership
Education
University of Pittsburgh 1992 — 1996
BA, Economics
Cisco Meraki July 2015 - Present
The Franklin Foundation for Innovation April 2015 - Present
Samsung SDS America June 2014 - July 2015
Verizon Enterprise Solutions January 2012 - June 2014
Verizon Wireless January 2009 - December 2011
AT&T Mobility December 2007 - January 2009
AT&T Mobility June 2007 - November 2007
Johnson Marketing Insights May 2006 - August 2006
Lancaster Barnstormers Minor League Baseball Team May 2005 - August 2005
Skills
Solution Selling, Telecommunications, Mobile Devices, Wireless, Account Management, Strategic Partnerships, Salesforce.com, Enterprise Software, Contract Negotiation, Business Development, Leadership, B2B, CRM, Cloud Computing, Strategy, Sales Management, Project Management, M2M, Customer Satisfaction, Business Strategy, Strategic Prospecting, Marketing Strategy, Sales Process, Competitive Analysis, Go-to-market Strategy, Leadership Development, Cloud Networking, SaaS, Enterprise Mobility, Channel Sales
Education
Villanova University 2013 — 2015
Master of Business Administration (MBA)
University of Pittsburgh 2003 — 2007
Bachelor of Science (BS), Business Administration, Marketing
Manheim Township High School 1999 — 2003
Diploma
AT&T March 2015 - Present
AT&T Mobility August 2008 - March 2015
AT&T Mobility February 2007 - August 2008
Evergreen Healthcare 2005 - 2007
Ann Taylor LOFT 2000 - 2005
Skills
College Recruiting, Temporary Placement, Cold Calling, CRM, Applicant Tracking..., Talent Management, Sourcing, Internet Recruiting, Talent Acquisition, Recruiting, Onboarding, Telecommunications, Technical Recruiting, Employee Relations, Wireless, Staffing Services, Interviews, Taleo
Education
University of Portland 1997 — 1998
Marist 1993 — 1997
Managed Health Care Associates, Inc. June 2013 - Present
AT&T Premier Client Group February 2012 - May 2013
AT&T Mobility December 2010 - January 2012
PNC Bank May 2010 - December 2010
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Outlook, Seibel, ADP, PeopleSoft, Communication, Internal Audit, Detailed Organization, Research, Time Management, Customer Service, Fast Learner, Fast Paced Environment, New Challenges, Phone Etiquette, Outlook, Sales, ADP Payroll, Leadership, Direct Sales, Sales Operations, Analysis, Customer Satisfaction, Management, Teamwork, Sales Management, Call Centers, Retail, Marketing, Account Management, Training, CRM, Data Entry, Customer Retention, Team Leadership, Customer Experience, Access, Microsoft Word, Data Analysis, Budgets, Accounting, Cold Calling, Community Outreach, Event Planning, Fundraising, Lotus Notes, Networking, Process Improvement
Education
West Chester University of Pennsylvania 2007 — 2009
Bachelors of Science, Criminal Justice, Summa cum Laude
University of Pittsburgh 2005 — 2007
Administration of Justice
Boyertown Area Senior High 2001 — 2005
AT&T Mobility April 2013 - Present
Kaplan November 2012 - February 2013
Saveology.com ™ March 2010 - September 2012
Comcast January 2009 - February 2010
West Asset Management January 2007 - January 2009
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training
Education
University of Phoenix 2014 — 2019
Bachelor of Applied Science (BASc), Public Relations/Image Management
coconut creek high 2003 — 2006
diploma
Superior Investments December 2014 - Present
Havas Enterprises LLC January 2011 - Present
First Advantage July 2013 - September 2014
AT&T Mobility 2006 - 2012
Skills
Account Management, Customer Service, Marketing, New Business Development, Sales, Sales Management, Telecommunications, B2B, Business Development, CRM, Cold Calling, Customer Retention, Direct Sales, Leadership, Management, Process Improvement, Salesforce.com, Social Media, Strategic Planning, Strategy, Team Building, Training, Recruiting, Software Documentation, Program Management, Performance Management, Sales Process, Interviews, Microsoft Office, Social Media Marketing, Employee Relations, Marketing Strategy
Education
University of Phoenix
Palo Alto Networks January 2015 - Present
CA Technologies October 2013 - September 2014
AT&T Mobility October 2011 - October 2013
Optimum Athletics March 2010 - March 2012
24 Hour Fitness February 2010 - June 2011
Skills
PowerPoint, Account Management, Microsoft Office, Customer Service, Sales, Sales Management, Marketing, Customer Satisfaction, B2B, Direct Sales, Training, Salesforce.com, Sales Operations, Social Networking, Lead Generation, Enterprise Software, SaaS, Cloud Computing, Solution Selling, Professional Services, Security, Network Security
Education
University of Phoenix 2013 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
plano east
Wells Fargo February 2015 - Present
TalentBridge November 2014 - January 2015
United Rentals Inc. May 2014 - August 2014
Sprint Nextel July 2012 - March 2014
Best Buy June 2011 - June 2012
AT&T Mobility September 2008 - July 2009
Circuit City January 2001 - March 2007
Skills
Customer Service, Visio, Troubleshooting, PowerPoint, Dreamweaver, HTML, Photoshop, Flash, Outlook, Microsoft Word, Java, Arabic, Electronics, Microsoft Office, Microsoft SQL Server, Windows, Retail, Microsoft Excel, Team Leadership, Teamwork, Technical Support, SDLC, Software Installation, Customer Satisfaction, Hardware, Wireless Networking, Computer Repair, Call Centers, Process Improvement
Education
University of Phoenix 2008 — 2012
Bachelor of Science (B.S.), Information Technology
AT&T Mobility September 2010 - Present
Apple April 2007 - September 2010
CompUSA June 2006 - April 2007
Target October 2001 - June 2006
Skills
Product Marketing, Sales, Customer Experience, Customer Satisfaction, Mobile Devices, Social Media Marketing, Direct Sales, Sales Operations, Customer Retention, Telecommunications, Marketing, Marketing Strategy, Lead Generation, Customer Service
Education
University of Phoenix 2012 — 2014
Bachelor of Business Administration (B.B.A.)
One Touch Direct August 2012 - September 2013
AT&T June 2008 - June 2009
BellSouth Telecommunications June 2008 - June 2009
AT&T {NYSE: T January 2007 - June 2009
AT&T Mobility October 1997 - June 2008
BellSouth Telecommunications January 1997 - January 2007
BellSouth January 2001 - January 2004
BellSouth January 2000 - January 2001
BellSouth Telecommunications January 1998 - January 2000
BellSouth January 1997 - January 1998
Skills
New Business Development, Contract Negotiation, Income Statement, Team Management, Sales Operations, Sales Process, Direct Sales, Management, Start-ups, Sales, Leadership, Telecommunications, Strategy, CRM, Vendor Management
Education
University of Phoenix
AT&T Mobility January 2005 - Present
AT&T Mobility January 2003 - December 2004
AT&T January 2001 - January 2003
AT&T Mobility December 1994 - December 2000
Service Merchandise September 1980 - November 1994
Skills
Wireless, Managed Services, Telecommunications, Direct Sales, Solution Selling, Sales Management, Sales, Mobile Devices, Customer Retention, Cellular Communications, Product Marketing, Selling, Sales Operations, Account Management, VoIP, Sales Process, Unified Communications, Product Management, Channel Partners, Team Building, Team Leadership, Job Scheduling, Visual Merchandising, Merchandising, Inventory, Inventory Accuracy, Staff Development, Customer Service, Compliance, Sales Presentations, Billing Systems, Generating Revenue, Product Knowledge, Employee Training, Job Coaching, Strategic Partnerships
Education
University of Phoenix
Bachelor of Business Administration (BBA)
Banco Popular de Puerto Rico September 2014 - Present
AT&T Mobility July 2006 - 2014
Cingular Wireless November 2001 - June 2006
Skills
•Bilingual..., •Microsoft Office..., •Strong leadership..., •Capable of working..., •Oracle 11i, •Business Objects 6.5..., Auditing, Accounting, Account Reconciliation, Management, Payments
Education
University of Puerto Rico-Rio Piedras 1992 — 1997
Bachelor's Degree, Accounting, BBA
Walden University December 2012 - Present
Walden University June 2009 - December 2012
CarMax May 2008 - June 2009
Sleepy's August 2007 - May 2008
AT&T Mobility April 1995 - May 2007
Skills
Higher Education, Admissions, Leadership Development, Staff Development, Adult Education, Leadership, Training, Distance Learning, Organizational..., Coaching, Program Evaluation, Strategic Planning, Recruiting, Research, Instructional Design, Student Affairs, E-Learning, Resume Writing, Team Building, Public Speaking, Policy, Conflict Resolution, Career Counseling, Teaching, Data Analysis, Strategy, Program Development, Career Development, Management, Performance Management, Sales, Workshop Facilitation, Critical Thinking, Supervisory Skills, Program Management, Enrollment Management, Grant Writing, Interviews, Curriculum Design, Organizational..., College Recruiting, Employee Training, Fundraising, Nonprofits, Student Recruiting, Event Planning, Community Outreach, Curriculum Development
Education
Walden University 2010 — 2013
DBA, Entrepreneurship
University of Phoenix 2000 — 2002
MBA, Business Administration
The College of William and Mary 1989 — 1993
Bachelor of Arts, Economics
AT&T March 2014 - Present
AT&T Mobility October 2010 - March 2014
AT&T/ SBC West September 2004 - October 2010
AT&T/ Pacific Bell September 2000 - September 2004
AT&T August 1997 - September 2000
Skills
Telecommunications, Optical Fiber, RF Engineering, Integration, 4G, LTE, Troubleshooting, Project Management, Digital Antenna Systems, UMTS, AutoCAD, DC Power, 3G, CDMA, Cable Networks, GSM, WiFi, Basic Installation and..., AT&T Accelerated..., AT&T Engineering..., Vendor Management, Microwave, WiMAX, Methods & Procedures..., Certification of..., Sunrise Telecom..., Safe Pole..., AUTOCAD R14 / AUTOCAD..., SBC PremierSERVSM...
Education
BICSI 2014 — 2015
In Progress, Registered Communications Distribution Designer (RCDD)
University of Phoenix
AT&T Mobility September 2009 - Present
AT&T Mobility October 2006 - September 2009
Cingular Wireless 2003 - 2006
Cingular Wireless March 2002 - September 2003
Cingular Wireless 2000 - 2002
AT&T Broadband 1993 - 1999
Skills
Product Management, Cross-functional Team..., Product Marketing, Account Management, Business Development, Sales Operations, Product Development, Wireless, Sales Management, Channel, Management, Project Management, Sales, Marketing, Telecommunications, Mobile Devices, Mobile Technology, Budgets, Strategic Partnerships, Forecasting, Leadership, Direct Sales, CRM, Competitive Analysis
Education
University of Phoenix 1997 — 1999
MAOM, Organizational Management
University of Pittsburgh 1989 — 1992
BA, Sociology/Psychology
Columbia High School 1985 — 1989
Carbon Service and Equipment Company October 2012 - Present
AT&T Mobility July 2003 - August 2012
Skills
Account Management, Sales, Direct Sales, Customer Service, Environmental..., Environmental Consulting, Project Management, Water Quality, Sustainability
Education
University of Pittsburgh 1997 — 2001
BS, Biology, General
Washington & Jefferson College 1999 — 2000
Bachelor of Science (BS), Environmental Biology
MoreDirect July 2015 - Present
Genuent May 2015 - July 2015
Pivot Technology Solutions, Inc. December 2013 - May 2015
Applied Computer Solutions June 2012 - December 2013
AT&T Mobility September 2001 - July 2008
AT&T Mobility October 1999 - September 2001
AT&T Mobility December 1995 - September 1999
Skills
SDLC, Wireless, Wireless Networking, Troubleshooting, Visio, BMC Remedy, Telecommunications, Project Management, Technical Support, Process Improvement, Call Center, Project Planning, Hardware, Vendor Management, Software Documentation, Active Directory, Telephone & Front Desk..., Program Management, Cross-functional Team..., Management, IT Management, Integration, IT Service Management, Call Centers, Networking, System Administration, Budgets, Leadership, Data Center, Team Leadership
Education
University of Phoenix 2000 — 2001
Science of IT
Progressive Insurance January 2014 - Present
Tiny prints November 2013 - Present
AT&T Mobility March 2006 - July 2013
Skills
Customer Service, VoIP, GSM, Telecommunications, Cellular Communications, LTE, UMTS, T1
Education
University of Phoenix 2012 — 2015
Working on a BS, Business, Management, Marketing, and Related Support Services
Robert Half Technology October 2012 - Present
AT&T Mobility November 2010 - October 2012
AT&T Mobility March 2006 - November 2010
Skills
Technical Support, Customer Satisfaction, Mobile Devices, Customer Service, Telecommunications, Wireless, Customer Retention, Call Centers, Troubleshooting, Account Management, Sales, Call Center, Inventory Management, Retail, Procurement, Mobile Device Management, Technical Documentation, Vendor Management, Asset Management, Windows Phone, iOS, Android, Blackberry OS, Palm OS, Electronics Repair
Education
University of Phoenix 2009 — 2011
Associate of Arts (AA), Information Technology/Networking
Business Computer Training Institute 2001 — 2002
Mariner High School 1997 — 2001
General Studies
Sno-Isle Skill Center 1999 — 2000
Computer Aided Drafting
Apple September 2012 - Present
Apple July 2015 - September 2015
AT&T June 2011 - September 2012
AT&T Mobility June 2009 - June 2011
Skills
Training, Management, Call Centers, Time Management, Leadership, Sales, Microsoft Office, Team Building, Thinking Outside The Box, Team Leadership, Recruiting, Troubleshooting, Employee Engagement, Technical Support, Customer Retention, Customer Experience, Customer Service, Multitasking Skills, AutoCAD, Revit, Technical Knowledge, Work Life Balance, Work Ethic, Positivity, Problem Solving, Physics, Invoicing, Fast Learner, Typing, Mathematics, Resourceful, iOS, OS X
Education
University of Phoenix 2013 — 2015
Associate's degree, Business Administration, Management and Operations, 3.7
AT&T Mobility May 2006 - Present
Sprint May 2003 - May 2006
Marconi September 1998 - March 2003
FORE Systems January 1994 - September 1998
Skills
Telecommunications, Networking, Integration, VoIP, Wireless
Education
University of Pittsburgh
MSIS, Master of Science in Information Science
University of Pittsburgh 1988 — 1991
BS, Computer Science
A.G.B.U MDS 2012 - Present
AT&T Mobility September 2009 - May 2010
SK+G January 2006 - September 2009
SK+G - formerly Schadler Kramer Group Advertising 2006 - 2009
Euro RSCG Life Metamax May 2004 - January 2006
Education
CalStateTEACH 2010 — 2012
Teaching Credential, Multiple Subject
University of Pittsburgh 2000 — 2004
BSBA, Marketing
AT&T Mobility July 2012 - Present
Sprint Nextel January 2006 - December 2011
Nextel Communications April 2002 - December 2005
Nextel Communications April 2000 - March 2002
Nextel Communications April 1995 - March 2000
Johnson Communications Corporation April 1992 - March 1995
E. F. Johnson 1984 - 1992
Skills
Sales Leadership..., Team Building, Sales Forecasting, Customer Retention, Executive Level..., Direct and Indirect..., P&L Management, New Market Launches, Strategic Planning, Enterprise Solutions, Strong Communication, Market Segmentation and...
Education
University of Maryland, Robert H Smith School of Business
Maximum Impact – Understanding and Implementing Strategy Certificate Program
University of Pittsburgh
Physics
AT&T Mobility 2008 - Present
AT&T Wireless 2000 - 2008
Skills
Selling, Wireless, Managed Services, Solution Selling, Consultative Sales..., Telecommunications, Mobile Devices, Mobile Communications, Enterprise Mobility
Education
University of Portland 1983 — 1988
Bachelor of Science (B.S.)
PCTEL May 2014 - Present
Cellular Specialties, Inc. July 2009 - May 2014
Goodman Networks July 2009 - May 2014
AT&T Mobility August 1998 - February 2009
AT&T Wireless August 1998 - January 2003
Graphic Controls/Tronomed January 1996 - August 1998
Skills
Telecommunications, 4G, Contract Negotiation, Direct Sales, Strategic Planning, Account Management, Wireless, Sales Operations, Cellular Communications, Customer Satisfaction, Customer Retention, Team Leadership, Wireless Networking, Solution Selling, Selling, GSM, M2M, New Business Development, Business Development, Sales Process, CDMA, RF, Mobile Devices, Team Building, SaaS, Sales, LTE, Cross-functional Team..., Negotiation, Sales Management, Sales Presentations, VoIP, Mobile Technology, Microwave, Wireless Broadband, Salesforce.com, Enterprise Software, WiFi, Channel Partners, Strategic Partnerships, Security, Product Management, DAS, 3G, Broadband, Managed Services, RF Engineering, UMTS, Unified Communications, WiMAX
Education
University of Phoenix
Bachelor's degree, Business, Management, Marketing, and Related Support Services
AT&T Mobility March 2011 - Present
AT&T Mobility January 2008 - March 2011
AT&T Mobility May 2005 - January 2008
AT&T Mobility July 2001 - May 2005
AT&T Mobility November 2000 - June 2001
GE Capital November 1995 - November 2000
Nationwide Warehouse & Storage March 1994 - August 1995
Navistar November 1991 - August 1993
Education
University of Phoenix 2006 — 2007
MBA
Saint Augustine's College 1987 — 1991
Bachelor of Science
AT&T Mobility January 1991 - Present
Cingular Wireless/AT&T Wireless 1991 - Present
AT&T Wireless / Cingular Wireless 1991 - Present
AT&T Wireless 1991 - Present
Skills
Customer Experience, Wireless, Mobile Devices, Vendor Management, Marketing, Telecommunications, Product Management, Customer Lifecycle..., Customer Retention, Strategy, Strategic Partnerships, Cross-functional Team..., Leadership, Program Management, Product Marketing, Competitive Analysis, Management, Sales Operations, Account Management, CRM, Marketing Strategy
Education
university of phoenix 1980 — 1984
Crown Castle January 2014 - Present
Silver Spring Networks April 2012 - Present
AT&T Mobility August 2010 - April 2012
NextG Networks April 2008 - August 2010
Level 3-TelCove November 2004 - December 2007
MCI NATIONAL FIELD OPERATIONS MID-ATLANTIC January 2000 - January 2004
MCI Worldcom January 1996 - January 2000
MFS GNS January 1995 - January 1996
MCI December 1991 - June 1993
ITT/USTS 1981 - 1991
Skills
Wireless Broadband, Ethernet, Microwaves, Fiber Optics, Network Operations, Internet Services, Integration, Start-ups, Telecommunications, DWDM, Microwave, Networking, UMTS, Computer Network..., Routing, SDH, System Deployment, Security, Switches, Frame Relay, Network Architecture, Wireless, Network Design, 4G, Telecommunications..., Optical Fiber, Cellular Communications, Mobile Devices, VoIP
Education
University of Pittsburgh 1980 — 1981
Berlin High school
Rutgers University Rutgers Advanced Management Program
Republic Services Inc October 2012 - Present
AECOM March 2012 - Present
AECOM April 2009 - April 2012
T-Mobile September 2007 - April 2009
AT&T Mobility 1999 - 2007
Skills
SHRM, Employee Relations, EEOC, Performance Management, Legal Compliance, Compensation, FMLA, Benefits, HR Policies, Employment Law, Talent Acquisition, Training Delivery, Executive Coaching, Career Development, Compensation, Organizational..., Leadership Development, PeopleSoft, Organizational..., Employee Engagement, Talent Management, Succession Planning, Workforce Planning, Strategy, Change Management, Sourcing, Labor Relations
Education
University of Phoenix
BSBM
AT&T Mobility March 2008 - December 2009
Micron Technology August 1999 - 2008
Education
University of Portland 1999 — 2004
AT&T Mobility Enterprise ArchitectAT&T2006 - 2011
Education
University of Pittsburgh 1985 — 1999
WellSpan Health August 2008 - Present
AT&T Mobility October 2000 - August 2008
Circuit City March 1997 - December 1999
Education
University of Phoenix 2006 — 2010
Bachelors of Science, Information Systems Security
Axia College of University of Phoenix 2007 — 2009
Associates, Information Technology/Networking
AT&T Mobility October 2010 - Present
AT&T Mobility March 2006 - October 2010
Skills
Outlook, Customer Service, Administrative..., Invoicing, Microsoft Office, Data Entry, Call Center, Microsoft Excel, Telecommunications, Customer Satisfaction, Telephone Skills, Access, PowerPoint, Microsoft Word, Visio
Education
University of Phoenix
Bachelor of Science (BS)
Citizens Bank January 2013 - Present
Citizens Bank July 2011 - January 2013
Clearwire November 2010 - July 2011
AT&T Mobility January 2010 - November 2010
T-Mobile USA November 2006 - January 2010
Skills
Sales Management, Customer Service, Sales, Retail, Customer Retention, Customer Satisfaction, Series 6, Career Development, New Business Development, Wireless Broadband, Retail Banking, Project Management, Operations Management, Regional Development, Regional Planning, Talent Acquisition, Full P&L Responsibility, Notary Public, Multi-unit, Training, Inventory Management, Coaching, Marketing, Team Building, B2B, Retail Sales, Mobile Technology, Employee Training, Telecommunications, Relationship Management, Consumer Lending, Branch Management, Leadership Development, Loans, Portfolio Management, Mortgage Lending, Investments, Loan Origination, Financial Services, Series 63, Insurance, Mortgage Banking, Credit, Salesforce.com, Lines Of Credit, Home Equity Loans, Credit Cards, Banking, Management, P
Education
University of Phoenix 2011 — 2012
Information Technology, Web Development
AT&T Mobility January 2012 - Present
AT&T March 2005 - Present
AT&T Mobility 2005 - Present
3Com 1989 - 2001
Skills
Wireless, Ethernet, Telecommunications, Routing, Switches, LAN/WAN, WAN, CCNP, IP, VPN, Network Administration, TCP/IP, CCNA, Troubleshooting, Pre-sales, WiFi, IP Networking, Network Architecture, Windows, Wireless Networking, UMTS, Network Design, VoIP, MPLS, QoS, LTE, Unified Communications, LAN-WAN, SIP
Education
University of Pittsburgh
BS, Science and Math
AT&T December 2014 - Present
AT&T Mobility September 2013 - December 2014
AT&T Mobility May 2009 - September 2013
AT&T Mobility August 2003 - May 2009
WFI 2000 - 2002
Alltel 1997 - 2000
Skills
RF Engineering, UMTS, LTE, HSPA, CDMA, GSM, Network Optimization, RAN, C++, Java, Microsoft SQL Server, Objective-C, Location Based Services, Network Performance, Big Data, Agile, Ruby, Options Strategies, Python, AMPS, TDMA, Hadoop, Agile Methodologies, Cellular Communications, Edge, VoIP, WiMAX, Network Design, Management, Networking
Education
Georgia Institute of Technology 2014 — 2017
Master of Science (MSc), Computer Science
South Polytechnic State University 2012 — 2013
Computer Science, 3.7
University of Phoenix 2007 — 2011
Bachelor of Science (BS), Information Technology, 3.8
AT&T Mobility Store ManagerVerizon WirelessApril 1996 - June 2004
Education
University of Phoenix
Communications BS, Communications
AT&T Mobility 2007 - Present
Skills
Customer Retention, Customer Satisfaction, Forecasting, Sales, Inventory Management, Customer Service, Financial Analysis, Inventory, Process Improvement, Data Analysis, Budget, Management, Microsoft Office, Merchandising, Microsoft Excel
Education
University of Phoenix 2010 — 2011
AA, Business Foundations, 3.7 GPA
Arizona School of Massage Therapy(UCMT FOS) 2005 — 2005
Massage Therapy Certificate, Theraputic and Injury Massage, 4.0 GPA
Date Night in Las Vegas - KLAV AM 1230 Las Vegas April 2012 - Present
Sprint Nextel August 2010 - Present
The Team of You March 2005 - Present
AT&T Mobility December 2009 - August 2010
Verizon Telecom August 1997 - June 2008
Skills
Telecommunications, Call Center, Wireless, VoIP, Customer Satisfaction, Customer Service, T1, Troubleshooting, IP, Managed Services, DSL, Team Leadership, LAN-WAN, WAN, MPLS, Ethernet, Telephony, Vendor Management, Process Improvement, Team Building, Call Centers, Technical Support, Networking, Software Documentation, Management, Analysis, Leadership
Education
University of Phoenix 2005 — 2007
MBA, Business Management & Technology
Cal State Domionquez Hills 2000 — 2002
channel island high school
AT&T Mobility December 1996 - Present
ITS 1986 - 1996
Skills
Cellular Communications, 4G, LTE, UMTS, Wireless, RF Engineering, Optical Fiber, Ethernet, HSPA, RF, Telecommunications, 2G, SDH, Wireless Networking, Computer Network..., 3G, T1, Network Optimization, EVDO, WiMAX, VoIP, GSM, CDMA, IP, WCDMA, Fiber Optics, Backhaul, Broadband, RAN, Edge, Network Design, GPRS, Actix, Transmission, RF design, Microwave, MPLS
Education
University of Pittsburgh
Bachelor of Science (BS), Electrical Engineering
AT&T Mobility June 2002 - Present
Skills
Microsoft Office, Excel, Customer Service, Word, Customer Relations, Spanish, PowerPoint, Sales Management, Inventory Management, Operations Management, Event Planning
Education
University of Phoenix 2002 — 2006
Bachelor of Science (BS), Business Administration and Management, General
University of the Virgin Islands 1997 — 2000
Associate's degree, Hotel, Motel, and Restaurant Management
Multiple January 2014 - October 2014
AT&T Mobility November 2012 - December 2013
AT&T January 2003 - 2012
Skills
Process Improvement, Wireless, Telecommunications, Forecasting and Planning, Product Management, Cross-functional Team..., Competitive Analysis, Customer Experience, Strategy, Call Centers, CRM, Mobile Devices, Business Development, Account Management, Product Marketing, Team Leadership, Project Management
Education
University of Pittsburgh
Bachelor of Science (BS), Marketing
Sprint June 2013 - Present
St. Louis Computer Business Solutions November 2011 - Present
Wigital Ninja Studio August 2011 - Present
AT&T Mobility June 2008 - November 2011
Sprint December 2006 - May 2008
Convienent Food Mart December 2003 - May 2006
Skills
Wireless, Customer Satisfaction, Network Engineering, Operating Systems, Microsoft Office, Mac OS X, Fast Learner, Help Desk
Education
University of Phoenix-St Louis Campus 2012 — 2013
Associate of Science (A.S.), Information Technology, A
Virginia College of Birmingham 2001 — 2002
A+, Network Engineering
Central Alabama Community College 1998 — 2000
Associates, Computer Science
Sainte Genevieve High School 1995 — 1998
Diploma, Academic
DeSoto High School 1993 — 1995
Academic
Texast Tech University September 2010 - Present
Mandry Technology Solutions August 2007 - September 2010
AT&T Mobility July 2000 - August 2007
Skills
Strategic Planning, Microsoft Office, Research, Customer Service, PowerPoint, Microsoft Excel, SharePoint, IT Management, Information Technology, Higher Education, Project Management, Troubleshooting, Access, Windows Server, Active Directory, Management, Networking, Leadership
Education
University of Phoenix
Bachelor's degree, Information Technology
AT&T Mobility April 2006 - March 2013
LUCENT TECHNOLOGIES July 1978 - March 2003
Skills
Solution Selling, Direct Sales, Account Management, Sales Process, Unified Communications, VoIP, Selling, Sales Operations, Wireless, Telecommunications, Customer Service, Training, Contract Negotiation, Business Development, Management, Sales
Education
University of Phoenix-Sacramento Valley Campus 1996 — 1999
Studies in progress, Business Management, 3.5
ATT Mobility March 2011 - September 2011
Best Buy March 2010 - October 2010
Education
University of Phoenix 2012 — 2014
Bachelor's degree, Psychology
AT&T Mobility March 2014 - Present
AT&T Mobility May 2010 - March 2014
AT&T Mobility September 2008 - May 2010
United States Marine Corps March 2002 - March 2006
Skills
Wireless, Sales, Account Management, Customer Service, Telecommunications, Sales Operations, Leadership
Education
University of Phoenix 2012 — 2016
Business Administration and Management, General
Flushing High School 1996 — 2000
High School
Coca-Cola Refreshments July 2008 - Present
Riverside Subs & Pizza January 2005 - Present
AT&T Mobility April 2006 - July 2008
Education
University of Pittsburgh 1995 — 1999
Bachelor of Arts, Administration of Justice
AT&T Mobility June 2006 - Present
Prairie's Edge Casino Resort March 2005 - January 2006
Luther Haven Nursing Home August 2004 - January 2005
Skills
10 Key, 40 WPM
Education
Park Center High School 1998 — 1999
University of Phoenix
Associate of Science, Criminal Justice
AT&T Mobility April 2012 - Present
AT&T Mobility December 2006 - April 2012
Skills
Customer Retention, Wireless, Telecommunications, Direct Sales, Call Center, Sales Operations, Management, Team Leadership, Sales Management, Solution Selling, Account Management, Customer Satisfaction, Mobile Devices, Sales Process, Sales, Customer Experience, Customer Service, Team Building, Leadership, Training, Retail, Managed Services, Cellular Communications, Sales Presentations, Employee Training, Strategic Planning, Store Management, Hiring, Marketing, Quotas, Vendor Management, Call Centers, Cold Calling, Selling, Unified Communications, VoIP
Education
University of Phoenix 2011 — 2014
Bachelor's degree, Business & Project Management
Ramallo Bros. Printing, Inc. August 2013 - January 2015
Axesa Servicios de Informacion, S. en C. May 2011 - January 2013
AT&T Mobility March 1993 - May 2011
Skills
Marketing Strategy, Advertising, Digital Marketing, Social Media Marketing, New Business Development, Online Advertising, Direct Marketing, Product Marketing, Account Management, Sales Management, Direct Sales, Product Development, Management, Mobile Devices, Contract Negotiation, Sales Operations, B2B, Solution Selling, Sales, Team Building, Cross-functional Team..., Sales Process, Strategic Planning, Selling, Business Development, Strategy, Strategic Partnerships, Sales Presentations, Competitive Analysis, Lead Generation, Market Research, Leadership, Marketing, Customer Service, Telecommunications, Business Strategy, Product Management, Negotiation, Customer Retention, Wireless, Business Planning, Customer Satisfaction, CRM, Start-ups, Online Marketing, VoIP, Marketing Management, Project Management, Budgets, Key Account Management
Education
UPR Mayaguez Campus 1978 — 1983
BSBA's (2), Marketing, Finance, Marketing, Finance
University of Puerto Rico-Mayaguez 1978 — 1983
BSBA, Marketing, Finance
AT&T Mobility March 2011 - Present
AT&T Mobility March 2007 - March 2011
Skills
Sales, Solution Selling, Direct Sales, Telecommunications, Wireless, Account Management, Sales Process, Managed Services, Sales Operations, Sales Management, Cold Calling, Customer Retention, Mobile Devices, Selling
Education
University of Portland 1983 — 1988
Bachelor of Science (B.S.), Communications Management
Glorybee Foods June 2013 - Present
Koenig Financial Group September 2011 - May 2013
AT&T Mobility July 2009 - July 2011
American Fidelity July 2008 - July 2009
Comcast Spotlight July 2006 - July 2008
Nordstrom January 2005 - June 2006
Nordstrom January 2004 - January 2005
Nordstrom February 2003 - January 2004
Nordstrom May 2001 - January 2003
Nordstrom August 1998 - May 2001
Skills
Retirement Planning, Financial Advice, Wealth Management, Financial Planning, Wealth, Estate Planning, Retirement, Income Protection, Investment Advisory
Education
University of Portland 1998 — 2001
Bachelor of arts, Education
University of San Diego 1996 — 1997
T-Mobile September 2007 - 2012
AT&T Mobility September 1999 - September 2007
Education
University of Phoenix 2002 — 2004
Bachelor's degree
AT&T Mobility February 2012 - Present
AT&T Mobility May 2006 - February 2012
Skills
Quotas, Telecommunications, Wireless, Direct Sales, Cellular Communications, Customer Satisfaction, Customer Retention, Solution Selling, Customer Experience, Sales, Cold Calling, Sales Management, Account Management, Sales Operations
Education
University of Pittsburgh-Johnstown 2004 — 2006
Somerset Area High School 1991 — 2003
Seattle Central Community College September 2012 - Present
Verizon Wireless January 2011 - June 2012
Verizon Wireless January 2011 - June 2012
AT&T Mobility June 2003 - September 2007
ING DIRECT June 1990 - December 2000
Skills
Computers, Sports Coaching, Speaker Support, Social Skills, Running, M2M, EVDO, Order Fulfillment, Quotas, 4G, Performance Tuning, Business Services, Goal Oriented, Cellular Communications, New Business...
Education
University of Puerto Rico-Mayaguez
AT&T Mobility October 2012 - Present
Fort Pierce Auto Rentals 2009 - 2009
Skills
Store Management, Customer Service, Cashiering, Retail Sales, Microsoft Word
Education
University of Phoenix 2012 — 2014
Bachelor's degree, Communications with a concentration in Culture and Diversity
CuraScript, Inc. An Express Scripts Co. September 2012 - Present
CuraScript, Inc. An Express Scripts Co. February 2010 - Present
AT&T Mobility October 1996 - September 2006
Skills
Team Leadership, Business Process..., Insurance, Team Management, Management, Team Building, Cross-functional Team..., Payroll, Business Analysis, Change Management, Hiring
Education
University of Phoenix
Associate of Arts (AA), Business Administration and Management, General
City of Aurora April 2015 - Present
MobileWare March 2014 - April 2015
AT&T Mobility December 2010 - October 2013
AT&T Mobility December 2005 - December 2010
Lenscrafters 1998 - 2004
Skills
Sales, Sales Management, Sales Operations, Operations Management, Coaching, Employee Training, Microsoft Office, Technical Support, Sales Plan, Union Relations, Presentations, Sales Presentations, Direct Sales, Wireless, Customer Satisfaction, Sales Process, Telecommunications, Solution Selling, Management, Mobile Devices, Account Management, Customer Retention, Customer Service, Leadership, Customer Experience, Managed Services
Education
University of Phoenix-Colorado Campus 2005 — 2007
Dual Bachelors of Science, Business Management and Business Administration