AT&T Wi-Fi

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AT&T Wi-Fi Employees

Employee
Years
Job
Industry
Jack R. Davis, PMP, ITIL V3 Jack R. Davis, PMP, ITIL V3 Dallas, Texas Details
Jack R. Davis, PMP, ITIL V3's AT&T Wi-Fi Experience June 2013 - October 2013
Job Manager Projects at Cognizant Technology Solutions
Industry Information Technology and Services
Experience
Cognizant Technology Solutions  June 2014 - Present
GE Aviation  October 2013 - April 2014
AT&T Wi-Fi   June 2013 - October 2013
GE Transportation  August 2012 - June 2013
Avaya  June 2012 - September 2012
SMS  September 2011 - June 2012
Northrop Grumman Systems Corp   April 2005 - August 2011
Austin Info Systems  June 2003 - January 2005
CES InternationalCES International   July 2001 - June 2003
Zilog Inc  May 1998 - June 2001

Education
California State University-Long Beach
BA, Biology

University of Phoenix
MBA

Russell Hatch Russell Hatch Austin, Texas Area Details
Russell Hatch's AT&T Wi-Fi Experience January 2013 - Present
Job Software Support (ProfessionalApp/Prod Support) at AT&T WiFi
Industry Information Technology and Services
Experience
AT&T Wi-Fi   January 2013 - Present
Lone Star Circle of Care  May 2012 - December 2012
Wayport, Inc  May 2006 - May 2012
AT&T Wi-Fi   May 2006 - October 2008
Wayport, Inc  April 2005 - May 2006
University of Central Florida  January 2000 - January 2004
Center for Advanced Technology   January 1999 - January 2000

Skills
DHCP, Cisco IOS, Network Engineering, Bash, Computer Network..., Switches, Cisco Technologies, Routers, System Administration, VPN, TCP/IP, WAN, Linux, SQL, Troubleshooting, Network Design, Servers, DNS, Databases, Windows Server, System Deployment

Education
University of Central Florida   2000 — 2005
Bachelor of Science, Information Technology

Kathy Hellums Kathy Hellums Austin, Texas Details
Kathy Hellums's AT&T Wi-Fi Experience September 2013 - Present
Job Project Manager at AT&T WiFi
Industry Telecommunications
Experience
AT&T Wi-Fi   September 2013 - Present
OneSource Building Technologies  September 2012 - September 2013
Time Warner Cable  May 2009 - August 2010
Dell  May 1992 - October 2007
AT&T / Southwestern Bell   1973 - 1984

Skills
Call Center, Customer Experience, Vendor Management, Workforce Management, Process Improvement, Customer Satisfaction, Cross-functional Team..., Program Management, Project Management, Business Process..., Team Building, Telecommunications, Team Leadership, Operations Management, Change Management, Six Sigma, Account Management, Leadership, Outsourcing, Team Management, Call Centers, Training, Management, ITIL, Software Documentation, Service Delivery, Troubleshooting, Start-ups, Human Resources, Networking, Business Analysis, New Business Development, Employee Engagement, Negotiation, Project Planning, CRM, Customer Service, Integration, IT Service Management, Data Center

Education
Waltrip High School, Houston, Texas   1970 — 1973

Dell University

The University of Texas at Austin
SHRM Essentials of Human Resource Management

Chance Robeson Chance Robeson Austin, Texas Details
Chance Robeson's AT&T Wi-Fi Experience March 2013 - Present
Job Manager Customer Service at AT&T
Industry Telecommunications
Experience
AT&T Wi-Fi   March 2013 - Present
AT&T  February 2012 - March 2013
Harte-Hanks, Inc. Software; Austin, TX   February 2010 - February 2013

Skills
Networking, Customer Service, Customer Experience, Service Processes, Six Sigma, Lean Thinking, Dispute Resolution, Service Measurement, Call Center Development, Product Knowledge, Order Fulfillment, Ticketing Systems, Data Collection, Billing Solutions, Supply Chain Software, Web Services, Web Support, Windows support, Windows & Mac operating..., Service Coordination, Team Leadership, Technical Support, Wireless, Microsoft Excel, Network Monitoring Tools, Green Belt, Customer Retention, Supervisory Skills, Succession Planning, Provisioning, Team Management, Greenbelt, VPN, Windows XP

Education
Central Texas College
Associate's degree, Network and System Administration/Administrator

Kay Nissen Kay Nissen Austin, Texas Details
Kay Nissen's AT&T Wi-Fi Experience January 2011 - December 2011
Job Project Coordinator at NetSpend, CSM
Industry Computer Software
Experience
NetSpend  March 2014 - Present
Austin Economic Club   October 2013 - March 2014
Door64   February 2013 - September 2013
AT&T Wi-Fi   January 2011 - December 2011
AT&T Wi-Fi Services  September 2010 - January 2011
Village Profile  December 2007 - September 2009
Realty Executives  January 1996 - January 2001

Skills
Project Management, Marketing, Salesforce.com, Advertising, Sales, Customer Service, Copywriting, Public Relations, Project Planning, Customer Satisfaction, Editing, Social Networking, Process Improvement, Marketing Communications, Account Management, Microsoft Office, Strategic Planning, Superior Client Service, PowerPoint, Social Media Marketing, Process Scheduler, Marketing Strategy, Telecommunications, Vendor Management, Social Media, Team Building, Microsoft Excel, Microsoft Word, SAP, Deliverables, Mac, Project Coordinator, Outlook, Wireless Networking, Scheduling, Business Process, Problem Solving, Data Analysis, SharePoint, Call Tracking, Sales Force, Event Planning, Email Marketing, OS X, Macintosh, Adobe Breeze, JIRA, Agile, Scrum, Agile Methodologies

Education
Colorado Technical University
Buiness & Marketing, 4.0

Colorado Technical University Online Colorado
Double Major- Bachelor of Science, Business Administration and Marketing

Diamond Light

Melissa Pittman Melissa Pittman Austin, Texas Area Details
Melissa Pittman's AT&T Wi-Fi Experience April 2009 - Present
Job Account Manager Coordinator at AT&T WiFi
Industry Wireless
Experience
AT&T Wi-Fi   April 2009 - Present
AT&T Wi-Fi   July 2007 - March 2009
AT&T Wi-Fi   April 2005 - July 2007

Skills
Customer Service, Inventory Management, Microsoft Office, Microsoft Excel, Outlook, Vendor Management, Microsoft Word, Inventory Control, Program Management, Troubleshooting, VoIP, Cross-functional Team..., Telecommunications, Team Building, Management, Wireless, Process Improvement

Education
Austin Community College

Del Valle High School

Bryan Koches Bryan Koches Austin, Texas Details
Bryan Koches's AT&T Wi-Fi Experience September 2010 - Present
Job ProfessionalIT Network Design AT&T WiFi Services
Industry Wireless
Experience
AT&T Wi-Fi   September 2010 - Present
Hilton Hotels Corporation  March 2007 - September 2010
HCA  March 2005 - December 2006
Cox Communications  June 1996 - January 2005

Skills
Wireless Networking, Cisco Technologies, Network Engineering, Switches, Network Security, Cisco IOS, Troubleshooting, WiFi, Routing, Network Design, Routers, LAN-WAN, WAN, CCNA, VoIP, Wireless, Aruba Wireless, CWNA, Cisco Wireless, Stadiums, Large Scale Deployments, Hospitality, Hospitals, Wireless Security, CWAP, Networking

Education
Texas A&M University-Commerce   1999 — 2000
Bachelor of Science (BS), Computer Science

Texas A&M University   1996 — 1999
Bachelor of Science (BS), Computer Science