AT&T Wireless
Industry: Mobile telecommunication company
DescriptionAT&T Mobility LLC, also known as AT&T Wireless, marketed as simply AT&T, is a wholly owned subsidiary of AT&T Inc. that provides wireless services to 138.8 million subscribers in the United States including Puerto Rico and the U.S. Virgin Islands. Headquarters: Atlanta, Georgia, United States Number of employees: 75,000 (2015) Revenue: 73 billion USD (2016) Founder: AT&T Parent organizations: AT&T, AT&T Communications Subsidiaries: Alltel, AT&T Mexico, Leap Wireless,
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AT&T Wireless Employees
ENVIRON 1996 - 2012
AT&T Wireless January 2001 - December 2001
Education
University of California, Berkeley 1987 — 1990
Master of Arts (M.A.), Mathematics
Arizona State University 1982 — 1987
Bachelor of Science (B.S.), Applied Mathematics
Boeing November 2007 - August 2013
Boeing Airplane Company August 2006 - December 2006
Cantor Fitzgerald / eSpeed July 2006 - August 2006
Intel Corporation July 2005 - November 2005
EaglePicher January 2005 - March 2005
Maxwell Technologies October 2004 - January 2005
Business Objects October 2004 - December 2004
Boeing September 2004 - October 2004
AT&T Wireless June 2004 - September 2004
Emergency Vehicle Accessories and Communications, Inc. (EVAC) May 2004 - August 2004
Skills
SDLC, Process Improvement, Software Documentation, IT Audit, Risk Management, Program Management, Security, Risk Assessment, Information Technology, Analysis, Change Management, Sarbanes-Oxley Act, CISA, Management, Royal Canadian Mounted..., Disaster Recovery, Leadership, CMMI, Macroscope, P+, SOX, Business Continuity, Law Enforcement..., Corrections, Computer Forensics, RF Engineering, Satellite Ground Systems, Federal Law Enforcement, Emergency Vehicle..., Integration, Project Management, Enterprise Software, Internal Audit, COBIT, Computer Security, Business Process..., Software Development, Testing, Databases, Network Security, Business Analysis, Networking
Education
Bellevue Community College 2001 — 2004
Criminal Justice/Police Science, Criminal Justice/Police Science
Washington State Criminal Justice Academy (State Police Academy) 2003 — 2003
Confidential, Critical Incident Response/Special Police Operations
Bellevue Community College 2001 — 2003
Criminal Justice, Criminal Justice, Defensive Tactics, Spanish
Vancouver Community College 1994 — 1994
Engineering, Mechanical and Diesel Engineering
Inflatable Kingdom April 2008 - Present
AT&T Wireless March 2002 - Present
Skills
Marketing, Program Management, Microsoft Office, Event Planning, Public Speaking, Telecommunications, Call Center, Press Releases, Customer Service, Customer Satisfaction
Education
Belhaven University 2006 — 2008
BS, Management
Meridian Community College 1996 — 1998
A.A, Marketing
Bolthouse Farms February 2014 - Present
Domino Amjet, Inc March 2013 - February 2014
Graphic Packaging International August 2005 - March 2013
Bolthouse Farms August 2003 - August 2005
Bolthouse Farms July 2002 - August 2003
AT&T Wireless June 2001 - July 2002
AT&T Wireless September 1999 - June 2001
AT&T Wireless August 1996 - September 1999
The Home Depot June 1995 - August 1996
Lumberjack Building Materials February 1993 - June 1995
Skills
Customer Service, Sales, Account Management, Packaging, Microsoft Office, Folding Cartons, Exceptionally Organized, Time Management, Team-oriented, Board of Director..., Problem Solving, Problem Management, Paperboard, Beverage Industry, Precision Agriculture, Mobile Technology, Continuous Improvement, Product Quality, PowerPoint, Customer Satisfaction, Food Packaging, Food, Food Industry, Inventory Management, Retail Packaging, Consumer Products, Logistics, New Business Development, Microsoft Excel, Product Development, SAP, Flexo, Labels
Education
California State University, Fresno 1996 — 1999
B.S., Agricultural Business
Bakersfield College 1993 — 1995
A.A., Liberal Arts
Interline Brands November 2012 - September 2013
The Stratford at Flatirons June 2011 - August 2011
Micro Motion February 2007 - January 2009
Ruden McClosky August 2005 - January 2007
AT&T Wireless December 2003 - August 2005
Skills
Microsoft Office, Multitasker, Organizational Structure, Management, Sales, Call Centers, Outlook, Leadership, Customer Service, Training, Data Entry, Team Building, Microsoft Word, Payroll, Program Management, Budgets, Team Leadership, Process Improvement, Invoicing
Education
2010 - 2011 Johnson & Wales 2010 — 2011
Culinary Arts, Associate in Science; Culinary Arts, 3.89
Armstrong Atlantic State University 1997 — 2000
Music Education
Sprint August 2013 - Present
Clearwire January 2012 - August 2013
GALA Ventures December 2008 - January 2012
Accenture LLC May 2007 - December 2008
Cingular Wireless, the new AT&T May 2006 - May 2007
AT&T / Cingular Wireless September 2001 - May 2006
AT&T Wireless September 1998 - September 2001
AT&T Wireless May 1996 - September 1998
Manatron Inc, (formerly known as ASIX) March 1995 - May 1996
Fastrac Systems, Inc May 1988 - March 1995
Skills
Project Management, Program Management, SDLC, Wireless, Business Intelligence, Team Leadership, Strategy, UMTS, Leadership, Management, Project Planning, Wireless Networking, Strategic Planning, Cross-functional Team..., Outsourcing, Software Development..., Telecommunications, Vendor Management, Requirements Analysis, Business Analysis, Software Project..., Integration, Mobile Devices, Consulting, System Deployment, PMO, Security, Cloud Computing, IT Strategy, Networking
Education
Georgia Southern University 1981 — 1985
BBA
University of Washington 2005 — 2006
Certificate
Bellevue College 2005 — 2005
Certificate
AT&T July 2007 - Present
AT&T Wireless January 2004 - July 2007
Skills
.NET, PowerBuilder, HTML + CSS, HTML/XML, JavaScript, ASP.NET AJAX, PL/SQL, Oracle SQL
Education
Avinashilingam Institute for Home Science and Higher Education for Women 1996 — 1998
Ms, Computer Scence
T-Mobile January 2011 - Present
TEK Systems 2010 - January 2011
T-Mobile April 2007 - August 2009
Cingular Wireless October 2004 - March 2007
AT&T 2000 - 2007
AT&T Mobility 2000 - 2007
AT&T Wireless April 2000 - October 2004
Skills
Agile Methodologies, SDLC, Web Development, Operating Systems, Business Analysis, Software Development, Cross-functional Team..., SharePoint, Scrum, Microsoft SQL Server, SQL, Testing, Linux, Requirements Gathering, C#, .NET, Helicopters
Education
City University of Seattle 2009 — 2013
Bachelor of Science in Information Systems, Programming Major
Bellevue College 2002 — 2004
Associate in Arts and Science, Web Development
Classic Helicopter Corp 2012 — 2013
Private Pilot License - Helicopter - PPL(H), Aircraft Pilot (Private)
Automation Integrated December 2014 - Present
Dowley Security Systems April 2013 - December 2014
Tyco Integrated Security January 2008 - April 2013
Logix Communications January 2006 - January 2008
Bank of America January 2003 - January 2006
ATT Wireless January 2001 - January 2003
Skills
New Business Development, Account Management, Solution Selling, Direct Sales, Sales, Sales Process, Sales Operations, Contract Negotiation, Customer Service, Drafting Proposals, Sales Presentations, Loss Prevention, Fire Alarm, Business Networking, Security Operations..., Surveillance, Physical Security, Security Clearance, Security System Design, Business Development, Customer Satisfaction, Key Account Management, Complex Sales, New Account Generation, New Account Acquisition, Prospecting New Accounts, Pipeline Management, Sales Funnel..., Security+, IP CCTV, CCTV, Access Control, Intrusion Detection, Burglar Alarm, Risk Management, Telecommunications, Telcom, Internet Services, Banking, Mortgage Banking, Commercial Banking, Cellular Communications, Digital Surveillance, IP Cameras, Video over IP, Sales Management, CRM, Video Analytics, SaaS, Strategic Planning
Education
Baylor University
Bachelor's degree, Speech Communications
TMI U. S. and TACK International November 2014 - Present
Independent Sales Consultant July 2013 - October 2014
T-Mobile June 2012 - June 2013
Verizon Wireless September 2005 - August 2010
Sprint January 2000 - January 2005
US West January 1998 - January 1999
ATT Wireless January 1994 - January 1998
ATT Wireless/McCaw Cellular January 1986 - January 1998
Skills
Customer Retention, Sales Management, Cold Calling, Contract Negotiations, Leadership, Management Training..., B2B, Coaching, Customer Experience..., Employee Training, Direct Sales, Team Building, Customer Relations, Marketing, New Business Development, Competitive Analysis, Sales, Strategic Planning, Business Management..., Consultative Selling, Channel Management, Customer Satisfaction, Sales Presentations, Sales Process, Management, Selling, Complaint Management, Team Workshops, Cross Functional Team..., Team Leadership, Training, Sales Operations, Strategy, Account Management, Training Programs, Adult Learning...
Education
Bellevue College
Associate's degree, Business/Commerce, General, 3.2
University of Washington
Business Administration and Management, General
ISG Technology Inc April 2014 - Present
Windstream Communications October 2010 - October 2013
Fry & Associates, Incorporated June 2006 - January 2009
AT&T Wireless August 2004 - May 2006
Xspedius Communications June 2003 - July 2004
Skills
Account Management, Sales Operations, SIP Trunking, Cold Calling, Direct Sales, Managed Services, Wireless, Sales, Solution Selling, Telecommunications, PRI, VoIP, Co-location, Unified Communications, Selling, B2B, Networking, Marketing, Sales Process, SaaS, Customer Retention, MPLS, Hosted Services, Cloud Computing, Telephony, Long Distance, Data Center, Call Centers, Salesforce.com, T1, Sales Presentations, Ethernet, Quotas, Broadband, ITaaS
Education
Ashford University 2008 — 2010
Bachelor of Social Science, Psychology
Warsaw High School 1983 — 1997
SAC Wireless November 2014 - Present
Sprint July 2013 - October 2014
Clearwire January 2007 - July 2013
Cinergy Communications August 2005 - December 2006
Nextel Communications March 2005 - August 2005
T-Mobile March 2004 - March 2005
AT&T Wireless January 2002 - March 2004
BellSouth January 1999 - March 2002
Diversified Technology April 1995 - December 1998
United States Navy December 1989 - October 1994
Skills
Wireless, Maintenance & Repair, Computer Network..., Telecommunications, Management, Leadership, Switches, Microwave, T1, Troubleshooting, Integration, CDMA, Telephony, 3G, Networking, LTE, WiMAX, Fiber Optics, 4G, Vendor Management, Cellular Communications, Program Management, Wireless Broadband, Cabling, System Deployment, RF, IP, VoIP, Optical Fiber, Network Engineering, Network Design, Wireless Networking
Education
Belhaven University 1997 — 1999
MBA, Business Economics
Saint Leo University 1991 — 1993
BA, Business Management
San Diego City College 1990 — 1991
AS, Engineering
T-Mobile September 2012 - Present
T-Mobile November 2011 - September 2012
T-Mobile June 2010 - October 2011
T-Mobile April 2009 - June 2010
JPMorgan Chase Bank August 2007 - January 2009
Sprint Nextel September 2005 - June 2007
T-Mobile January 2004 - September 2005
AT&T Wireless July 2000 - May 2002
US Army June 1998 - June 2000
Skills
UMTS, GSM, Troubleshooting, Switches, Wireless, IP, Telecommunications, Wireless Networking, LTE, Ethernet, NSN, Ericsson OSS, 3G, 4G, 2G, Routers, Node B, Fiber Optics, Network Engineering, RNC, Team Leadership, Management, RAN, T1, Mobile Devices, Cellular Communications, ATM networks, TCP/IP, Microwave, SIP, VoIP, 5ESS, TDM, Networking, CDMA, CCNA, Testing, Network Design, MPLS, RF, LAN-WAN, Telephony
Education
Ashford University 2015 — 2016
Master of Business Administration (M.B.A.), Information Systems
DeVry University 2011 — 2014
Bachelor of Science, Network and Communications Management, 3.87 GPA
National Communictions Training Center 2006 — 2006
Certificate, Certified Fiber Optics Technician
Boeing July 2012 - Present
Yoh, A Day & Zimmermann Company March 2012 - July 2012
Ciber January 2011 - March 2012
Iron Mountain September 2010 - November 2010
Yoh May 2010 - October 2010
General Electric April 2008 - April 2010
Boeing September 2004 - April 2008
Port of Tacoma February 2004 - July 2004
AT&T Wireless August 2003 - January 2004
Washington Mutual 2004 - 2004
Skills
Program Management, MS Project, Project Management, Project Planning, SDLC, Requirements Analysis, PMP, Cross-functional Team..., Software Documentation, Management, PMO, System Administration, Integration, Process Engineering, Leadership, SharePoint, Process Improvement, Analysis, Training, Proposal Writing, Earned Value Management, Agile Methodologies, Process Scheduler, Open Plan, Team Building, Troubleshooting, Databases, Software Development, Visio, Requirements Gathering, Business Process..., Project Portfolio..., Primavera P6, Resource Management, Vendor Management, Engineering, Quality Assurance, Project Control, Contract Management, Six Sigma
Education
Bellevue College 2011 — 2011
Project Management Certification
Texas School of Business 1991 — 1992
Paralegal, Law
Texas Tech University 1987 — 1988
Coursework, Sociology
Seattle Pacific University
HRA, Leadership, Coaching and Negotiations Certifications, HRA, Leadership, Coaching and Negotiations, A
KellyOCG at Microsoft December 2007 - Present
IDC Consulting January 2005 - December 2009
Redclay Corporation December 2006 - September 2007
Windermere Real Estate September 2004 - December 2006
Safeco Insurance December 2003 - August 2004
AT&T Wireless January 2001 - November 2002
Merwin Creative (now Merwin Productions) December 1998 - December 2000
Skills
Managed Services, Outsourced Solutions, Outsourcing Management, Management, Outsourcing, Vendor Relationship..., Performance Metrics, Process Improvement, Project Management, Team Building, Training, Metrics Reporting, Metrics Definition, Operations Management, Team Leadership, Strategic Planning, Human Resources, Quality Assurance, Account Management, Project Coordination, Marketing, Customer Service, Marketing Strategy, Program Management, Microsoft Excel, Metrics, Sales, Vendor Management, SharePoint, New Business Development, Vendor
Education
Washington State University 1994 — 1998
BA
Bellevue Community College 2001 — 2003
Professional
Verizon Wireless February 2014 - Present
Verizon Wireless January 2010 - February 2014
Verizon Wireless 2004 - 2010
AT&T Wireless 2000 - 2004
Skills
Solution Selling, Wireless, Direct Sales, Telecommunications, Mobile Devices, Account Management, Sales Process, Managed Services, Sales Operations, Cold Calling, Salesforce.com, Unified Communications, VoIP, Customer Retention, B2B, Strategic Partnerships, Sales, Management, Sales Management, Leadership, Customer Experience
Education
Augsburg College
Communications
Peters & Associates April 2004 - Present
AT&T Wireless November 2001 - March 2004
Mantiss 1999 - 2001
Dynegy 1999 - 2000
Lucent Technologies August 1998 - June 1999
Skills
Solution Selling, Professional Services, Cloud Computing, Managed Services, Unified Communications, Cold Calling, Sales, Account Management, Vendor Management, Direct Sales, Data Center, Salesforce.com, Business Development, Strategic Planning, Sales Process, SaaS, Virtualization, SharePoint, Disaster Recovery, Team Building
Education
Augustana College 1994 — 1998
BS, Marketing, Management
Allen County Community College August 2010 - Present
Payless ShoeSource October 2011 - September 2014
Senior Enrollment Representative July 2006 - October 2011
AT&T Wireless December 2000 - July 2006
Skills
Adobe Creative Suite, Instructional Design, Retail, Photoshop, Instructor-led Training, Adobe Acrobat, ADDIE, Visual Merchandising, Training, InDesign, Merchandising, Employee Training, Microsoft Office, PowerPoint, E-Learning
Education
Baker University 2009 — 2011
Master of Business Administration (MBA), Marketing
Baker University 2007 — 2009
Master of Liberal Arts, Literature
Washburn University 1996 — 1998
Bachelor of Arts (BA), English Language and Literature, General
Flint Car & Truck Wholesalers October 2013 - August 2015
Ross Medical Education Center September 2011 - September 2013
DeVry University February 2011 - September 2011
Flint Car & Truck Wholesalers February 2008 - February 2011
AT&T Wireless March 2006 - February 2008
Skills
Higher Education, Sales Management, Sales, Building Relationships, Relationship Marketing, Customer Satisfaction, Presentation Coaching, New Business Development, Business Strategy, Student Recruiting, Student Financial Aid, Student Development, Student Counseling, Job Coaching, Resume Writing
Education
Baker College Center for Graduate Studies 2008 — 2010
Master of Business Administration (MBA), Marketing
Rochester College 2006 — 2007
Bachelor of Science (BS), Organizational Leadership
The Espy Corporation March 2015 - Present
AMD November 2014 - February 2015
Intel Corporation April 2012 - October 2014
Advanced Micro Devices January 2010 - March 2012
Intel Corporation June 2009 - December 2009
Advanced Micro Devices December 2000 - January 2009
Sprint Paranet July 2000 - November 2000
AT&T Wireless February 2000 - May 2000
Atos Origin March 1999 - January 2000
Skills
XP, CompTIA Network+, CompTIA, Debugging, Processors, Microprocessors, Hardware Architecture, Semiconductors, Oscilloscope, Hardware, Computer Architecture, Windows Vista, Testing, SoC, IC, Troubleshooting, Operating Systems, Computer Hardware, Linux, Windows XP, Analog, Mixed Signal
Education
Austin Community College 2004 — 2008
AAS, Local Area Network Systems Network Administration
ITT Technical Institute 1999 — 2001
AAS, Electronics Engineering Technology
Texas A&M University 1997 — 1998
Computer Engineering
Coldwell Banker June 2011 - Present
AT&T Wireless August 1998 - May 2010
COLSA Corporation January 1992 - August 1998
COLSA Corporation 1992 - 1998
US Army October 1990 - November 1991
Skills
Real Estate, Selling, Microsoft SQL Server, SQL, Oracle, Contract Negotiation, Negotiation, Vendor Management, Project Management, Visual Basic, Telecommunications, Process Improvement, Unix, Team Building, Customer Service, SDLC, Program Management, Sales Management, Business Analysis, Cross-functional Team..., Databases, Management, Analysis, Sales
Education
Athens State University 1987 — 1991
BS-CIS, Computer Information Systems
University of Maryland
RSA, The Security Division of EMC January 2014 - Present
OpenSky Corp September 2013 - January 2014
Seale Consulting, LLC March 2013 - September 2013
Summit Christian Academy-Lee's Summit, MO 2005 - 2013
Sprint Nextel July 1998 - August 1999
Western Wireless December 1995 - July 1998
ATT Wireless January 1992 - November 1995
Skills
Curriculum Design, Instructor-led Training, Training Delivery, Technical Training, Content Development, Archer, Archer Certified..., eGRC, Employee Training, Staff Development, Adult Education, Consulting, Technology Integration, Public Speaking, Training, Leadership Development, Blended Learning, Teaching Adults, Hands-on Training, Cloud Computing, Integration, Management, Sales, Security, Enterprise Software, SaaS, Customer Service, SDLC, Professional Services
Education
Avila University 2004 — 2008
Masters, Curriculum and Instruction
Arkansas State University 1985 — 1989
Bachelor's Degree, International Business
GGIG's Giftshop July 2011 - Present
Xerox July 2014 - December 2014
Jackson Public Schools December 2013 - May 2014
Comcast Cable August 2007 - May 2013
AT&T Wireless September 2001 - August 2007
Electronic Data Systems August 2000 - September 2001
Sky Telecom (Pvt) Ltd. June 1998 - September 2000
Skills
Call Center, Troubleshooting, Technical Support, Customer Service, VoIP, Microsoft works, Java..., Powerpoint..., Excellent Verbal &..., Typing 65wpm, Oral..., Management, Project Management, Quality Assurance, Business Analysis, Business Planning, Call Centers, Microsoft Office, Public Speaking, PowerPoint, Windows, Wireless, Analysis, Leadership, Team Building, Training, Team Leadership, Strategic Planning, Customer Satisfaction, Sales
Education
Belhaven University 2012 — 2014
Master of Arts (M.A.), Elementary Education and Teaching
Belhaven College 2010 — 2012
Master of Science in Leadership, Leadership, 3.5
Jackson State University 2004 — 2009
BBA, Management
AT&T December 2011 - Present
AT&T July 2000 - December 2011
AT&T Wireless June 1998 - July 2000
AT&T Wireless July 1995 - June 1998
US Department of Defense January 1989 - October 1993
US Army January 1984 - January 1987
Skills
Customer Satisfaction, Total Cost of Ownership, Strategic Planning, Quality Management, Team Leadership, Organization &..., Communication, Goal Oriented, Six Sigma, Vendor Management, Continuous Improvement, Scorecard Management, Procedure Development, Benchmarking, Quality Auditing, Failure Analysis, Closed Loop, Poka Yoke, Standards Compliance, Change Management, Data Analysis, FAI, DFx, Taguchi, Statistical Sampling, Product Management, Safety, Reliability Engineering, Product Lifecycle..., Warranty, Production Managment, Distribution Operations, Forward Logistics, Lean Management, JIT, Fleet Management, Reverse Logistics, Logistics, CRM, Management, Cross-functional Team..., Mobile Devices, Training, Manufacturing, Supply Chain, Wireless, Analysis, Telecommunications
Education
Juran Institute 2000 — 2001
Blackbelt, Six Sigma
Art Instruction School 1997 — 2001
Diploma, Commercial Art
Art Institute of Fort Lauderdale 1990 — 1993
DIPLOMA, COMMERCIAL ART
Multiple Military Leadership Courses 1984 — 1993
US Army Military Leadership
The Texas Law Offices of Martin A. Harry Student AttorneyTexas Wesleyan University School of Law- Law ClinicSeptember 2009 - December 2009
Texas Rio Grande Legal Aid June 2009 - August 2009
Office of the Attorney General of Texas June 2009 - August 2009
Law Offices of Charles Roach & Brian Bouffard September 2008 - May 2009
Martin A. Harry November 2004 - July 2006
Wayne Wright, LLP May 2004 - September 2004
AT&T Wireless August 2001 - April 2004
the Honorable Judge Herb Evans, Spring 2003 July 2003 - December 2003
Dell Computer Corp April 1999 - February 2001
Four Seasons Hotel February 1997 - April 1999
Education
Texas A&M University School of Law 2006 — 2010
J.D.
Austin Community College 2002 — 2004
Certificate, Paralegal
Texas A&M University 1990 — 1995
B.A., English
Bristol-Myers Squibb February 2014 - Present
Precision Therapeutics May 2011 - February 2014
Strativa Pharmaceuticals May 2009 - May 2011
Valeant Pharmaceuticals August 2008 - October 2008
Warner Chilcott Pharmaceuticals November 2007 - August 2008
Warner Chilcott Pharmaceuticals February 2005 - August 2008
AT&T Wireless 2003 - 2005
Skills
Neurology, Endocrinology, Dermatology, Hospitals, Biotechnology, Oncology, Gynecologic Oncology, Surgeons, Cardiothoracic Surgery, Pathology, Tissue Culture, Molecular Biology, Molecular Genetics, Procurement, Colorectal Surgery, Pharmaceutical Sales, Buy & Bill, Internal Medicine, Sales Operations, Selling Skills, Operating Room
Education
Baldwin-Wallace College 1997 — 2001
B.A., Business Administration/Marketing
Geneva High School 1994 — 1997
BI WORLDWIDE December 2009 - Present
Thomson Reuters March 2006 - December 2009
Thomson Reuters February 2005 - March 2006
CPM Consulting October 2003 - February 2005
AT&T Wireless August 1999 - September 2003
Skills
Cross-functional Team..., Marketing Strategy, Direct Marketing, Marketing Communications, Marketing Management, B2B, Strategic Partnerships, Market Planning, Integrated Marketing, Product Management, Digital Marketing, Team Building, Brand Management, Account Management, Budgets, Management, Marketing, Customer Insight, Project Management, Strategic Planning
Education
Ball State University - College of Business 1986 — 1990
Yes, Business
Public Cable Television Authority November 2004 - Present
AT&T Wireless 1999 - 2002
Education
Golden West College 2004 — 2007
2007, Communications
Azusa Pacific University
Business
Carousel Industries November 2008 - Present
Avaya March 2005 - November 2008
AT&T Wireless March 1999 - November 2005
Skills
Unified Communications, Telecommunications, B2B, Solution Selling, WAN, Management, VoIP, Managed Services, Juniper, Video Conference, Networking Solutions
Education
Augusta State University
Augusta Tech
Sierra Energy Resources LLC September 2014 - Present
EnergyFit Nevada October 2013 - Present
Home Star Building Solutions, Inc./Pro Energy Consultants January 2010 - October 2013
Leap Wireless 2007 - 2010
Clearwire 2004 - 2006
AT&T Wireless 2002 - 2003
AT&T Wireless 2000 - 2002
AT&T Wireless 1991 - 2000
Skills
Wireless, Strategic Planning, Sales, Start-ups, Telecommunications, Channel, Cross-functional Team..., Sales Operations, Sales Management, Business Development, Mergers, New Business Development, Account Management, Team Building, Leadership, Business Strategy, Budgets, Strategic Partnerships, Management, Mobile Devices, Channel Partners, Product Management, Vendor Management, Customer Retention, P&L Management
Education
University of Nevada-Reno 1979 — 1983
Bachelor of Science (B.S.), Accounting and Business/Management
Arizona State University
Avatar Communications, Inc. 2001 - Present
Greenmachine 2000 - 2001
Long Island Transportation Management, Inc. 1998 - 2000
AT&T Wireless 1992 - 1997
Skills
Marketing Strategy, Branding & Identity, Messaging Development, Event Planning, Marketing Communications, Email Marketing, Nonprofits, Health Communication, Brand Management, Direct Marketing, Digital Marketing, Marketing, Strategic Communications, Google Analytics, Entrepreneurship, Integrated Marketing, Online Advertising, Online Marketing, Brand Development, Strategy, Advertising, Social Media Marketing, Interactive Marketing, Digital Strategy
Education
Barry University 1995 — 1997
MBA, Marketing
Barry University 1988 — 1992
BS, Sports Management; Business
Independent Insurance Agent October 2013 - Present
Independent Agent 2007 - 2014
Independent Agent 2007 - 2014
Superior Vision Services 2008 - 2013
Virtual Co-Sourcing Solutions 2005 - 2007
Verizon Wireless Regional Office 2001 - 2003
AT&T Wireless 1994 - 2001
Zenith Data Systems 1992 - 1993
Zenith Data Systems 1992 - 1993
Skills
Demonstrated skills in..., Ability to solve..., Strong knowledge of..., Excellent presentation..., Willingness to take..., Insurance, Sales, Analysis, New Business Development, Marketing Strategy, Customer Service, Telecommunications, Medicare, Long-term Care, Strategic Planning, Leadership, Account Management, Managed Care
Education
Univerity of Phoenix
Master of Business Administration (MBA), Marketing/Marketing Management, General
Aurora University
Bachelor of Arts (BA), Business Administration and Management, General
Four Hands Moving October 2012 - July 2014
Apple through Volt Staffing June 2011 - September 2011
Keller Williams Realty August 2009 - May 2011
Williamson County Association of REALTORS March 2008 - August 2009
Williamson County Assoc. of Realtors March 2007 - August 2009
Marsh January 2007 - March 2008
Marsh USA January 2007 - March 2008
Dell Financial Services April 2004 - December 2006
Dell Financial Services April 2004 - December 2006
AT&T Wireless February 2003 - March 2004
Skills
Marketing, Management, Customer Service, Negotiation, Project Management, Public Relations, Real Estate, Public Speaking, Investment Properties, Selling, Accounts Payable, Relocation, First Time Home Buyers, Contract Negotiation, Human Resources, Property Management, Real Estate Transactions, Retail, Residential Homes, Sales, Call Centers, Sellers, CRM, Leadership, Training, Time Management, Purchasing, Finance, Sales Operations
Education
Austin Community College 2001 — 2001
GED
Premera Blue Cross March 2013 - Present
Seeking Employment October 2012 - March 2013
UMR November 2009 - October 2012
Safeco Insurance June 2007 - April 2009
Fluke Networks June 2005 - June 2007
WDS Global September 2004 - June 2005
AT&T Wireless November 1998 - April 2004
US Army February 1995 - February 2000
Dynacare Laboratories September 1997 - November 1998
United States Marines June 1986 - June 1990
Skills
Customer Satisfaction, Customer Service, Call Center, Management, Technical Support, Time Management, Sales, Insurance, Security, Retail, Claim, Employee Benefits, Logistics, Microsoft Office, Windows 7, Call Centers, Networking
Education
Art Institute of Seattle 1992 — 1994
Associate's degree, Design and Visual Communications, General, 2.9
Tahoma Sr Highschool 1984 — 1986
Highschool Diploma, n/a, 3.2
Oracle May 2013 - Present
Sprint Nextel February 2011 - May 2013
AT&T Wireless 2008 - February 2011
Telemedia Solutions May 2007 - August 2008
Sprint Nextel August 2006 - May 2007
Sprint Nextel April 2006 - August 2006
Sprint January 2003 - April 2006
Nextel September 2001 - January 2003
Nextel Communications 2001 - 2003
Alakef Coffee 1995 - 2000
Skills
M2M, Consultative Selling, Channel Management, Mobile Solutions, Wireless, Solution Selling, Solutions Marketing, Channel Partners, Sales Management, Sales, Mobile Devices, Selling, Direct Sales, Cold Calling, Managed Services, Telecommunications, Mobile Applications, Cloud Computing, Salesforce.com, Strategic Partnerships, Leadership, B2B, Sales Operations, Unified Communications, New Business Development, Sales Process, SaaS, Marketing Strategy, Business Intelligence, VoIP, Enterprise Software, Professional Services, Go-to-market Strategy, Customer Satisfaction, CRM, Account Management, Product Marketing, Product Management, Pre-sales, Call Centers, Lead Generation, Sales Presentations, Business Development, Partner Management, Customer Experience, Customer Retention, Telephony, Mobile Technology, Business Alliances, Key Account Management
Education
Augsburg College
University of Minnesota-Twin Cities
Sprint April 2014 - Present
Sprint October 2010 - April 2014
Flextronics October 2008 - June 2010
Smart Wireless August 2007 - October 2008
Smart Wireless January 2006 - July 2007
Smart Wireless May 2005 - January 2006
AT&T WIRELESS March 2001 - May 2005
AT&T Wireless January 1999 - February 2001
Skills
Program Management, Hands-on leader, Business Development, Sales&Marketing, Development Coaching, Coaching, Sales Management, Sales Operations, Account Management, Customer Satisfaction, Management, Customer Retention, Inventory Management, Operations Management, Project Planning, Sales, Selling, Retail, Employee Training, Marketing, Training, Customer Experience, Business Planning, Mobile Devices, Strategy, Leadership, Wireless, Strategic Planning, Merchandising, Telecommunications, Salesforce.com, Team Building, Strategic Partnerships, Cross-functional Team..., Team Leadership, Customer Service, Marketing Strategy, Sales Presentations, Product Marketing, New Business Development, B2B
Education
Bellevue College 1999 — 2000
Undergraduate Studies
Whatcom Community College 1998 — 1999
N/A, Undergraduate Studies
College of Lake County 1996 — 1997
Undergraduate Studies
Western Washington University 1995 — 1996
N/A, Undergraduate Studies
Thermo Fisher Scientific 2013 - Present
Johnson & Johnson 2011 - 2013
Shelby County Government 2011 - 2011
West Tennessee Family Solutions 2009 - 2011
AT&T Wireless March 1999 - May 2009
Skills
Employee Relations, Human Resources, Performance Management, Recruiting, Personnel Management, Onboarding, Talent Management, HRIS
Education
Ashford University 2007 — 2009
B.A., Organizational Management, Concentration-Human Resources
hamilton
hamilton
oakhaven
AT&T July 2009 - Present
AT&T Mobility February 2008 - June 2009
AT&T Mobility August 2006 - November 2007
AT&T Wireless 1998 - 2005
Skills
Strategic Planning, Cellular Communications, Budgets, Management, 4G, Mobile Devices, Wireless, Project Management, Sales Management, Telecommunications, LTE, Analysis, Vendor Management
Education
Augsburg College 2004 — 2006
MBA
Washington State University 1994 — 1996
MS
Augsburg College 1990 — 1994
B.S.
LexisNexis March 2014 - May 2015
Consultant October 2012 - February 2014
Florida International University October 2010 - August 2012
Johnson & Johnson [Cordis] 2007 - 2010
O'Sullivan & Blotch, PLLC 2005 - 2007
Washington Mutual Bank 2004 - 2005
AT&T Wireless 2001 - 2004
Skills
Financial Analysis, Budgeting, Financial Reporting, Accounting, Internal Controls, SOX, Team Leadership, Project Managment, Business Intelligence, Budgets, Project Management, Sarbanes-Oxley Act, Cross-functional Team..., Financial Modeling, Leadership, Analysis, Finance, Forecasting
Education
Bellevue College 1997 — 1999
AA
City University of Seattle 1983 — 1989
Bachelor of Sience
Ericsson November 2009 - Present
Teksys, Inc. July 2008 - Present
Contel Enterprises/AACSI, INC May 2008 - February 2009
TEKsystems 2009 - 2009
T3 Wireless & Associates, Inc. 2006 - 2008
Nsoro 2006 - 2007
Striker Systems 2005 - 2006
AT&T Wireless 2003 - 2005
American Tower 2000 - 2001
Slater-Paull & Associates 1991 - 1999
Education
DeVry University 2005 — 2006
BS, Technical Management
Auburn University 1989 — 1990
Nashville State Technical Institute 1986 — 1989
A.E.T., Mechanical Engineering
Texas Department of Public Safety September 2011 - December 2012
Texas Department of Aging and Disability Services May 2010 - August 2011
KITS-INC August 2005 - April 2010
Knowledgeable & Innovative Technical Solutions, Inc. (KITS) 2007 - 2010
Coremetrics 2004 - 2005
KCI Medical 2003 - 2004
Digital Motorworks 2002 - 2003
AT&T Wireless 2000 - 2002
NetSolve 1999 - 2000
Golfsmith 1997 - 1998
Skills
PL/SQL, Shell Scripting, VBScript, Web Applications, Oracle, System Administration, Quality Assurance, SQL Tuning, JSP, ETL, SQL, Agile Methodologies, Databases, Programming, Performance Tuning, Visual Basic, Team Leadership, SSIS, Access, ASP, Operating Systems, UML, Data Warehousing, SOA, Integration, Software Development, Analysis, Crystal Reports, HTML, Database Administration, Data Migration, Database Design, Data Analysis, Microsoft SQL Server, Visio, T-SQL, Linux, JavaScript, MySQL, SDLC, XML, Unix
Education
Park University 1997 — 1998
BS, Computer Science
Austin Community College 1996 — 1997
General Education
Community College of the Air Force 1992 — 1996
General Education
Retel Brokerage Services January 2007 - August 2014
Cardinals Communications 2005 - 2007
AT&T Wireless 1997 - 2005
Skills
Contract Negotiation, Telecommunications, Wireless, Project Management, LTE, UMTS, Negotiation, Strategic Planning, Vendor Management, Construction, Program Management, Cross-functional Team..., Project Planning, Integration, Cellular Communications, Product Management, Team Leadership, Start-ups, Management, Site Development, Zoning, WiMAX, Executive Management
Education
Bellarmine University 1999 — 2001
MBA, Business
Stimpson Co., Inc November 2005 - Present
Cingular October 2003 - November 2005
AT&T Wireless April 2002 - October 2003
Apple Computer 2000 - 2001
Progressive Insurance 1999 - 2000
Education
Austin Community College 1999 — 1999
GED
Deloitte Digital February 2012 - Present
Deloitte Consulting, LLP February 2012 - January 2015
Solvis Consulting LLC April 2000 - March 2012
USAA March 2010 - February 2012
AT&T Wireless 2002 - 2005
Cambridge Technology Partners May 1996 - April 2000
Skills
Salesforce.com, Marketing Automation, Agile Project Management, Salesforce.com..., Telecommunications, Financial Services, CRM, Master Data Management, SDLC, Agile Methodologies, Project Management, Strategy, Professional Services, Consulting, Project Delivery, PMP, Management, Management Consulting, Leadership, Business Development, IT Strategy, Business Process..., SFDC, Project Portfolio..., Business Process, Integration, PMO, Business Analysis, Business Transformation, Software Project..., Requirements Analysis, Solution Architecture, Enterprise Architecture, Cloud Computing, SaaS
Education
Babson College 1992 — 1996
Bachelor of Science, Business Administration with a concentration in Management Information Systems
University of Miami 2009 — 2009
Executive Education, Project Management
Semester at Sea (University of Pittsburgh) 1995 — 1995
Study Abroad, International Travel
Silver Lake Regional High School 1988 — 1992
High School Diploma
Evernote July 2014 - Present
Evernote November 2012 - July 2014
Digital Cheetah Solutions September 2011 - October 2012
Dell September 2009 - May 2012
Dell November 2007 - December 2010
Dell June 2006 - November 2007
Dell September 2005 - July 2006
ATT Wireless 2004 - 2005
Skills
Inside Sales, Sales Operations, Excel, Access, VMware Sales..., VMware Competitive..., Volunteer Management, Customer Support, Software Documentation, Business Intelligence, Business Analysis, Help Desk Implementation, Document Management, Technical Documentation, Process Improvement, Sales, CRM, Salesforce.com, Analysis, Management
Education
Baylor University 2000 — 2004
BA
Samsung July 2013 - Present
Manalo Design - Industrial Design Contract Consultant July 2010 - Present
Ossur Medical Devices September 2011 - April 2013
Speedo USA - technical swim gear and apparel October 2010 - September 2011
Monkey Syndicate LLC June 2008 - July 2010
Mattel May 1997 - May 2010
AT&T Wireless March 2008 - April 2010
Cobra Golf - Puma AG October 2009 - 2010
Microsoft Hardware Design Group January 2006 - June 2008
Mad Catz 2004 - 2006
Skills
Industrial Design, Design Strategy, Product Design, Ergonomics, Strategic Brand..., Sketching, Adobe Creative Suite, Microsoft Office, Design Management, China Manufacturing, Focus Groups, Design Research, Design Principles, Strategic Design, Medical Orthopaedic..., Athletic Footwear Design, Protective Gear Design, Transportation Design, Toy Deesign, Consumer Electronics..., CAD Management, Storage Device Design, Patent Drawings, Character Designs, Story Driven Design, Bag Design, Concept Development, Design Thinking, Experience Design, Concept Design, Concept Generation, User-centered Design, User Experience, Interaction Design, Illustrator, Rendering, Creative Direction, User Interface Design, User Research, Logo Design, Art Direction, Product Development, Visual Design, Automotive Design, Model Making, Mobile Design, Usability Testing, Service Design, Solidworks, CAD
Education
Cleveland Institute of Art 1994 — 1996
BFA, Product and Transportation Design
Art Center College of Design 1991 — 1994
Transportation Design
Maryland Institute College of Art 1989 — 1991
Graphic Design
Desmet Jesuit High School 1985 — 1989
High School, College Preparatory School
Stage Stores February 2013 - Present
The Children's Place April 2012 - February 2013
The Men's Wearhouse September 2002 - January 2012
AT&T Wireless August 1997 - July 2002
PepsiCo November 1990 - August 1997
Coopers & Lybrand October 1987 - November 1990
Skills
Integration, Leadership, IT Strategy, Business Intelligence, Management, Vendor Management, Analytics, Enterprise Software, Business Analysis, Mergers & Acquisitions, E-commerce, Business Process, Retail, Information Technology, Consulting, IT Management, Mergers, Executive Management, Cross-functional Team..., Change Management, Outsourcing, Strategic Planning, CRM, Cloud Computing, ERP, Enterprise Architecture, Process Improvement, Managing Large Scale..., Staff Development, SDLC, Technology Planning, Data Center, Disaster Recovery, Business Process..., Data Warehousing, Program Management, Strategic Alliances, Leading Change, Business Technology..., Strategy, PMO
Education
Baylor University 1999 — 2001
MBA, Finance, Economics
University of Pennsylvania 1978 — 1982
BS, Info. Systems, Organizational Mgmt
Mt Hebron High School 1974 — 1978
Go Vikes !
The Seattle Times October 2013 - Present
Hey, September 2013 - October 2013
Freelance Flash Developer January 2013 - September 2013
Wong, Doody, Crandall, Wiener January 2013 - June 2013
Amazon October 2012 - December 2012
AT&T Wireless March 2010 - October 2012
Smith & Tinker, Inc. March 2009 - November 2009
Smith & Tinker, Inc. February 2009 - March 2009
... February 2009 - February 2009
WizKids, Inc. April 2007 - November 2008
Skills
Graphic Design, Game Design, Flash, Video Games, Web Design, Maya, Creative Direction, Animation, Graphics, User Interface Design, Web Development, Advertising, Adobe Creative Suite, User Experience, Illustrator, Illustration, Art Direction
Education
Bellevue College 2004 — 2006
AA, Animation and Graphics
AT&T Wireless November 2010 - Present
Law offices of Vincent S.Wong June 2010 - February 2011
Women's Venture Fund February 2010 - May 2010
AXA Advisors August 2009 - December 2009
Baruch College Newman Library 2007 - 2009
Education
Baruch College, City University of New York (CUNY) 2006 — 2010
Bachelor, Business Administration; International Marketing
HTC February 2011 - August 2015
HTC August 2010 - February 2011
Nokia Products Ltd. June 2007 - December 2010
LG Electronics Canada, Inc February 2007 - May 2007
Fido Solutions Inc January 2000 - February 2007
AT&T Wireless July 1999 - May 2000
Skills
Sales Management, Direct Sales, Wireless, Account Management, Telecommunications, Solution Selling, Sales Operations, Channel, Sales, Sales Process, B2B, Mobile Devices
Education
Barton College 1996 — 1999
Bachelor of Science, Marketing and Business Administration
Henry Wise Wood Senior High School
Syracuse University January 2007 - Present
AXA Equitable August 2006 - Present
AT&T Wireless September 2003 - July 2006
JPMorgan-Chase February 2003 - June 2003
Nortel Networks December 1999 - September 2001
Wells Fargo Financial-Dial Bank April 1995 - November 1999
Gateway July 1991 - April 1995
Education
Erasmus University Rotterdam 2001 — 2002
International Business Program
Hofstra University 2000 — 2002
MBA, International Business and Finance
Augustana University (SD) 1995 — 1997
BA, Spanish Education and Economics
Washington University in St. Louis 1995 — 1997
BA, Spanish Education and Economics
The University of South Dakota 1994 — 1995
Salvation Army Metropolitan Division Headquarters June 2009 - Present
ZEES Venture, Inc. 2008 - 2012
Trinity International University 2003 - 2009
Lancaster Bible College & Graduate School 2007 - 2008
AT&T Wireless 1993 - 2002
Master Designs Advertising & Marketing Communications 1985 - 1993
ITT Business Communications Corporation 1981 - 1985
Skills
Fundraising, Leadership, Nonprofits, Non-profits, Marketing Communications, Strategic Planning, Marketing, Program Management, Public Speaking, Public Relations, Leadership Development, Project Management, Volunteer Management, Advertising, Entrepreneurship, Small Business, Email Marketing, Higher Education, Marketing Strategy, Newsletters, Sales, B2B, CRM, Project Planning, Recruiting, E-commerce, Change Management, Account Management, Process Improvement, Analytics, Creative Direction, Analysis, Team Building, Mentoring
Education
Trinity International University
Master of Arts (MA)
Indiana University-Purdue University at Indianapolis
Lebanon Valley College
BS
Art Institute of Pittsburgh
AA
First Coast Classical Dressage Society September 2014 - Present
CSX Transportation November 2011 - Present
Vistakon September 2007 - October 2011
City of Havelock - Planning and Inspections Department January 2004 - July 2004
AT&T Wireless October 1999 - May 2003
AT&T American Transtech August 1992 - January 1997
Skills
Leadership, Project Planning, Customer Service, Sales, Time Management, Newsletters, Troubleshooting, Databases, Government, Healthcare, Invoicing, Risk Assessment, Access, Administration, Budgets, Outlook, Management
Education
Orange Park High School 1988 — 1991
Ashford University
Human Resources Management/Personnel Administration, General
AIGA Austin Design Ranch September 2012 - Present
Dell May 2010 - Present
Dollar-Muñoz Design May 2010 - Present
DeRosa Mangold Consulting, Inc. December 2005 - May 2010
Cuatrecasas November 2002 - March 2006
The Mangold Group, CPAs March 2005 - September 2005
Naismith Engineering Inc January 1999 - December 2001
AT&T Wireless 1990 - 1998
Education
Austin Community College 2007 — 2010
AAS, Graphic Design
The University of Texas at Austin 1988 — 1988
General Studies
Midland Junior Collage 1986 — 1988
General Studies
SAS May 2012 - Present
INDC 2010 - 2011
Sony Ericsson Mobile Communications 2005 - December 2008
Global Knowledge Inc. 2003 - 2005
Nortel Networks 1999 - 2002
AT&T Wireless 1995 - 1999
Skills
Partner Management, Program Management, Marketing, Creative Problem Solving, Sales, Product Management, Graphic Design, Presentation Design, Product Marketing, Competitive Analysis, Strategic Partnerships, Strategy, Mobile Devices, Enterprise Software, Creative Strategy, Branding & Identity, Illustration, Art Direction, Information Graphics
Education
Carnegie Mellon University 2000 — 2001
Executive Challenge Institute, Business Administration
Ball State University 1994 — 1995
Masters of Science, Information Sciences
Ball State University 1990 — 1994
Bachelors of Science, Telecommunications
Nu's June 2013 - Present
Amdocs August 2014 - September 2015
Coram Healthcare July 2013 - July 2014
Microsoft May 2013 - July 2013
Seattle Genetics March 2012 - April 2013
Premera Blue Cross May 2009 - August 2011
Premera May 2007 - May 2008
Cingular Wireless April 2005 - May 2007
AT&T Wireless October 2003 - April 2005
AT&T Wireless 2002 - 2003
Skills
Customer Service, Management, Leadership, Marketing, Program Management, Cross-functional Team..., Process Improvement, Vendor Management, Team Building, Project Management, Sales
Education
Art Institute of Seattle 1996 — 1999
AAA, Industrial Design Technology
Jaunita High School
Diploma, General Studies
American Airlines (Improving Enterprises) March 2015 - Present
Heartland Payment Systems October 2013 - February 2015
MedAssets February 2007 - October 2013
AT&T Wireless July 2005 - February 2007
Kintetsu World Express (KGIT) February 2004 - June 2005
Consolidated Communications September 2002 - February 2004
TelOptica March 2002 - July 2002
MetaSolv Software September 1996 - March 2002
Electronic Data Systems August 1994 - September 1996
Central Freight Lines January 1993 - August 1994
Skills
Program Management, PMO, Agile, Certified Scrum Master..., Integration, Agile Methodologies, SDLC, Scrum, Software Development, Software Project..., Project Management, Management, Microsoft SQL Server, E-commerce, Agile Project Management, PMP, Leadership, Quality Assurance, Requirements Analysis, Software Documentation, IT Strategy, Vendor Management, Requirements Gathering, Business Process, Business Intelligence, SharePoint
Education
Baylor University - Hankamer School of Business 1989 — 1992
MIS, Information Systems
Mclennan Community College 1987 — 1989
Associate's degree, Business Administration and Management, General
Time Warner Cable January 2015 - August 2015
Verizon Wireless January 2012 - January 2015
Verizon Wireless October 2001 - November 2012
Arch Wireless September 2000 - October 2001
AT&T Wireless April 1998 - August 2000
Skills
Wireless, Telecommunications, Sales Operations, Wireless Broadband, Wireless Networking, Solution Selling, Direct Sales, Account Management, VoIP, Customer Satisfaction, PowerPoint, 4G, Microsoft Office, Cellular Communications, Microsoft Excel, Microsoft Word, Contract Negotiation, Wireless Security, Wireless Sensor Networks, Wireless Solutions, Wireless Voice, Wireless Services, Salesforce.com, B2B, Business Development, Wireless Routers, Project Management, Sales, Windows, SaaS, New Business Development, Strategic Partnerships, Strategic Communications, Business Strategy, Marketing Strategy, Consultative Selling, Business Development..., Key Account Management, Key Account Development, Selling to VITO, Cloud Applications, Enterprise Mobility, Enterprise..., Enterprise Consulting, Sales Process, Mobile Devices, Managed Services, Customer Retention, Sales Management, Management
Education
Austin Community College 1994 — 1996
Business Administration
T-Mobile Government, Business & Medical Division September 2011 - Present
Wyandotte County Sheriff's Department January 2013 - December 2014
4G Mobility, inc October 2008 - September 2011
AT&T Wireless April 2008 - August 2009
HP 2007 - 2008
AT&T Wireless 2003 - 2007
Skills
Wireless Services, Wireless Networking, Wireless Security, LTE, Technology Development, Enterprise Software, Windows Embedded, Mobile Applications, Mobile Technology, Mobile Communications, Android, iOS, Windows 7, Wireless, M2M, VoIP, Strategic Partnerships, Mobile Devices, Solution Selling, Unified Communications, Managed Services, Quotas, MPLS, Selling, Ethernet, CRM, Integration, Windows Mobile, Cloud Computing, Telephony, WiFi, Location Based Services, Customer Experience, Direct Sales, Go-to-market Strategy, Sales Process, Solutions Marketing, Management, Professional Services, RFP, Partner Management, Smartphones, Technical Support, Leadership, Sales Operations, Training, Security, System Deployment, Process Improvement, Business Process
Education
International association of chief of police 2013 — 2015
Kansas Law Enforcement Training Center 2013 — 2013
Part Time Deputy Sheriff, Law Enforcement
Andover High School 1984 — 1985
IACP
Law Enforcement Intelligence Analysis
Baker University
Verizon Wireless April 2010 - Present
Verizon Wireless January 2005 - April 2010
Verizon Wireless September 2003 - January 2005
AT&T Wireless May 1999 - September 2003
Skills
Solution Selling, Direct Sales, Wireless, Networking, M2M, Mobile Technology, Customer Retention, Mobile Devices, Telecommunications, Strategy, Selling, Leadership, Sales Process, Strategic Planning, Strategic Partnerships, Sales Operations, Sales, Management, Contract Negotiation, Training
Education
Baker University 2008 — 2010
MBA, Business Administration and Management, General
University of Central Oklahoma 1997 — 1999
B.S., Biology
OKC Community College 1996 — 1997
A.S., Biology
Norman High School 1992 — 1994
diploma
The Mod Cabin 2010 - Present
Gray Estimating January 2011 - August 2013
Brickey Construction August 2011 - February 2012
Estimators on Call January 2011 - August 2011
American Family Insurance May 2010 - October 2010
IPOWER (Endurance International Group) March 2009 - March 2010
The Hartford Insurance Co February 2005 - January 2009
AT&T Wireless February 2003 - September 2004
AOL Time Warner March 1999 - November 2002
Skills
Entrepreneurship, Product Development, Website Development, Graphic Design, Customer Service, Wordpress, Quality Assurance, Training, Technical Training, Long-term Customer..., Microsoft Office, Team Leadership, Diagramming, Property & Casualty..., Xactimate, Account Management, Construction, Municipal Building Code..., Residential and..., Residential Roofing, Claim, Pictometry, Salesforce.com, WordPress
Education
Art Institute of Dallas 1993 — 1995
Associate of Applied Science, Business Management, 3.8
Suncoast Hospice Empath Health February 2006 - Present
ATT Wireless April 2005 - February 2006
Haven Hospice July 2003 - April 2005
Cingular/RSI 2000 - 2002
Maersk Line September 1997 - July 2000
Maersk Line September 1988 - September 1997
Evergreen America 1987 - 1988
Skills
Project Management, System Administration, Recruiting, Employee Relations, Employee Benefits, Healthcare, Hospice, Behavioral Interviewing, Call Center..., Test Systems, Peopleclick, Ultipro, Management, Talent Acquisition, Screening Resumes, Closing Candidates, Employer Branding, Resume Writing, HR Policies, Building Relationships, Talent Management, Team Building, Interviews, Employee Engagement, Coaching, Customer Service, Internet Recruiting, Human Resources, New Hire Orientations, Staffing Services, Onboarding, Call Center, Nursing, Deferred Compensation, Hiring, Leadership, Sourcing, Temporary Staffing, Strategic Planning, HR Consulting, Workforce Planning, Change Management, Job Descriptions, Cold Calling, Project Planning, Training, Taleo, Performance Management, HRIS, Conflict Resolution
Education
Auburn University 1983 — 1987
BA, International Trade with French/Spanish
University of Alabama at Birmingham 1982 — 1983
Foreign Languages
Shades Valley IBS 1977 — 1983
CHEP May 2008 - Present
CHEP May 2008 - Present
Walgreen’s Healthcare/Resolution Center September 2005 - April 2008
Kelly Services/GE Consumer Finance August 2004 - May 2005
AT&T Wireless August 2003 - August 2004
Kelly Services July 2000 - May 2003
JCPenney Credit Processing Center August 1997 - August 1998
Skills
Strategic Planning, Invoicing, Data Entry, Sales, Customer Service, Inventory Management, Leadership, Logistics Management, Account Management, Microsoft Excel, Process Improvement, Logistics, Operations Management
Education
Ashford University 2015 — 2019
Bachelor's degree, Management Information Systems, General
Florida State University
Business Administration
Atento August 2014 - Present
Verizon Wireless May 2012 - June 2014
Customer Service Consultant October 2011 - April 2012
Accenture September 2009 - September 2011
Accenture September 2006 - August 2009
Accenture October 1999 - September 2006
Prism Communication Services September 1998 - August 1999
AT&T Wireless 1991 - 1998
American Express 1986 - 1991
Education
Baruch College, City University of New York (CUNY) 1981 — 1986
MBA, Marketing
State University of New York at Albany 1975 — 1979
BA, Communications
Toyota Financial Services February 2013 - Present
Toyota Financial Services June 2012 - February 2013
Toyota Financial Services November 2009 - June 2012
FDI International 2006 - 2008
Lexus August 2005 - February 2007
AT&T Wireless 2000 - 2004
AT&T 1999 - 2004
Skills
Skilled Communicator, Leader of Teams, Motivator, Process Improvement, Team Building, Customer Satisfaction, Coaching, Customer Service, Call Center, Training, Customer Retention, Strategic Planning, Vendor Management, Public Speaking, Leadership, Cross-functional Team..., Change Management, Leadership Development, Team Leadership, Motivation, Access, Inventory Management, Call Centers, Business Process..., Time Management, Forecasting, Negotiation, Human Resources, Organizational..., Analysis, Management, Customer Experience, Software Documentation, CRM, Employee Training, Business Analysis, Risk Management, Operations Management, Recruiting, Budgets, Account Management, Project Management, Sales Management, Workshop Facilitation, Program Management, Strategy, Employee Relations, Training Delivery, Data Analysis, Quality Assurance
Education
Azusa Pacific University 2006 — 2012
BS, Organizational Leadership
Cal State Fullerton 1991 — 1996
Biology
Aywhere January 2013 - Present
iEnergizer of Texas 2011 - 2012
H.E.B. Grocery Store August 2008 - January 2009
Work at Home Business March 2007 - April 2008
AT&T Wireless September 2006 - February 2007
Skills
Access, Customer Service, Security, Purchasing, Insurance, Wireless, Real Estate, Investment Properties, Troubleshooting, Team Building, Microsoft Office, Outlook, Sales, Customer Satisfaction, Call Centers, Microsoft Excel, Software Documentation, Leadership, Team Leadership
Education
Austin Community College 2006 — 2009
Associates Degree, Computer Technology
Ramblin Lamb - A Communications Service Company June 2008 - Present
Ramblin Lamb Wellness / www.BeWellBistro.com July 2011 - Present
Holistic Harmony: Solutions for Home Care April 1994 - February 2015
Boeing (contract) October 2003 - July 2008
CNC Global Consulting 2000 - 2001
Crane Aerospace & Electronics May 1997 - August 1998
Spacelabs Medical Inc February 1997 - June 1997
AT&T Wireless January 1995 - January 1996
MONY September 1992 - December 1994
Metagram America 1990 - 1992
Skills
Copywriting, Web Content, Content Development, Content Strategy, Content Management, Blogging, Marketing Copy, White Papers, Technical Writing, Writing, Photography, Email Marketing, Research, Web Design, Corporate Communications, SEO copywriting, Marketing, Project Management, Project Coordination, Social Media, Project Planning, PowerPoint, Strategic Communications, Training, Social Media Marketing, WordPress, Wellness Coaching, SharePoint, E-learning..., Case Studies, Information Mapping, Presentation Materials, Articulate Communicator, Account Management, Internal Communications, Training Guides, Instructional Writing, Preparation Of Proposals, Contract Negotiation, Purchasing, Business Management, Business Process, Leadership, Marketing Strategy, Management, Public Speaking, Social Networking, SEO, Editing, Marketing Communications
Education
Institute for Integrative Nutrition 2011 — 2012
Certification, Health and Nutrition Counseling
Bellevue College 2000 — 2001
Technical Communications, Professional, Technical, Business, and Scientific Writing
University of Washington 1987 — 1987
Certification, Training Project Management
Washington State University - College of Business and Economics 1975 — 1979
Bachelor of Arts, Hospitality Business Management
American Writers and Artists Institute
Sammamish
CBRE October 2012 - Present
CB Richard Ellis June 2010 - October 2012
AT&T Performing Arts Center March 2010 - June 2010
MetroPCS Wireless Inc April 2008 - June 2009
MetroPCS Wireless Inc March 2007 - April 2008
MetroPCS Wireless Inc October 2005 - March 2007
AT&T Wireless August 2003 - August 2004
AT&T Wireless October 2000 - August 2003
AT&T Wireless Services September 1998 - October 2000
Skills
SharePoint 2010, IT Strategy, Project Management, SharePoint, ITIL, IT Service Management, IT Solutions, IT Project & Program..., IT Project Leadership, Client Liaison, Incident Management, Change Control, Product Management, Business Intelligence, Process Improvement, Business Process, SDLC, E-commerce, Sales Operations, Enterprise Software, Business Analysis, Integration, Leadership, Management, Vendor Management
Education
Regis University 2000 — 2002
Masters, Business Administration (MBA)
Baylor University 1992 — 1997
BBA, Marketing
Crescent Processing April 2011 - Present
Century Payments, Inc. August 2010 - Present
Prodigy Payment August 2006 - October 2009
Lending Tree Loans March 2007 - November 2007
IRES Funding 2006 - 2007
New Century Mortgage 2005 - 2006
Ameriquest 2004 - 2005
AT&T Wireless January 2000 - January 2002
Better Homes and Gardens January 1995 - January 1999
Bell Atlantic Mobile January 1991 - January 1994
Education
New Mexico Real Estate Institute 2005 — 2005
Art Institute of Dallas
Brookhaven College
Straub Media 2004 - Present
Fox Sports Net 2000 - 2000
AT&T Wireless 1998 - 2000
WSEE TV 35 1997 - 1997
Skills
Video Production, Graphics, Advertising, Broadcast, Customer Service, Graphic Design, Sales, Post Production, Video Editing, Videography, Film Production, Adobe Creative Suite
Education
Art Institute of Pittsburgh
McDowell High School
Port Authority of Allegheny County May 2014 - Present
Lash Group March 2014 - May 2014
UnitedHealth Group December 2012 - October 2013
Allegheny County DHS November 2005 - December 2012
HealthNet 2004 - 2005
Aetna 2001 - 2004
AT&T Wireless 1999 - 2001
Amadeus 1987 - 1999
System One / Amadeus 1986 - 1999
Transworld Airlines 1980 - 1981
Skills
Process Improvement, Change Management, Program Management, Software Documentation, Public Speaking, Strategic Planning, Business Analysis, Customer Service, Access, Project Management, Human Resources, Staff Development, Analysis, Team Leadership, Team Building, Leadership, SDLC, Management, Coaching, Visio, Training, Troubleshooting, Research, Performance Management, Negotiation, Account Management, Organizational..., Data Analysis, Requirements Analysis
Education
Barry University 1991 — 1993
Master of Business Administration (MBA), Business Administration and Management, General
Washington and Jefferson College 1971 — 1974
ba, political science/english
T-Mobile July 2015 - Present
Loud Technologies March 2013 - July 2015
AudienceScience September 2009 - February 2013
Spacelabs Healthcare April 2008 - September 2009
Bsquare Corporation January 2006 - April 2008
WinGear.NET August 2002 - October 2005
Active Voice May 1999 - September 2001
Modus Media International April 1998 - September 1999
AT&T Wireless 1995 - 1998
Skills
Letters Of Credit, Cash Receipts, Research, Advertising, Credit Risk, Adjustments, Accounts Receivable, Account Reconciliation, Customer Relations, Bankruptcy, Credit, Debt, Cash, Analysis, General Ledger, Reconciliation, Credit Cards, Billing, Invoicing, Online Marketing, SOX, Customer Service, Contract Negotiation, Microsoft Office, Retail, Microsoft Excel, Sarbanes-Oxley Act, Accounting, CRM, Team Management, Process Improvement
Education
Bellevue Massage School 2001 — 2002
Certificate, Massage
Nat'l Ass of Credit Mgrs 2001 — 2001
Certificate, Credit Management Law
Nat'l Ass of Credit Mgrs 2001 — 2001
Certificate, Basic Financial Accounting
Nat'l Ass of Credit Mgrs 2000 — 2000
Certificate, Business Credit Principles
Azusa Pacific University 1989 — 1994
Bachelor of Arts (B.A.), Music/English
Morgan Stanley May 2014 - Present
Morgan Stanley January 2011 - Present
Baruch College- Weissman Center for International Business October 2009 - December 2010
Morgan Stanley Smith Barney June 2009 - September 2009
UBS Wealth Management January 2009 - May 2009
Sigma Alpha Delta Honor Society August 2008 - December 2008
AT&T Wireless August 2006 - June 2007
Skills
Microsoft Office, SharePoint, Project Management, Microsoft Excel, Research, Financial Modeling, Outlook, Finance, PowerPoint, Investments, Bloomberg, Access, Financial Analysis, Data Analysis, Microsoft Word, Analysis, QuickBooks, Accounting, Auditing, Public Speaking, Budgets, Portfolio Management, Process Improvement, Risk Management, Human Resources, Equities, Financial Services, Financial Reporting
Education
Baruch College, City University of New York (CUNY) 2006 — 2010
BBA, Finance, Real Estate
Royal Bank of Canada Capital Markets November 2010 - Present
PwC September 2008 - November 2010
PricewaterhouseCoopers 2008 - 2010
Morgan Stanley May 2005 - August 2008
Morgan Stanley 2005 - 2008
Cingular Wireless September 1999 - May 2005
AT&T Wireless 2001 - 2005
New Life radio 2001 - 2003
Skills
Strategic Sourcing, Vendor Management, Financial Analysis, Outsourcing, Contract Negotiation, Business Process..., Pricing, Risk Management, Strategic Consulting, Project Management, Leadership, BPO, ITO, SDLC, Strategy, Business Process, Sourcing, Management, Program Management
Education
Harvard Business School 2001 — 2001
Executive Education, Client Chain Services
Baruch College, City University of New York (CUNY) 1994 — 1997
BA, Accounting, Finance
Russian State University 1987 — 1993
Masters, Economics, Management
C & J Energy October 2014 - Present
TVI Consulting 2011 - Present
Creighton University 2009 - Present
CenterPoint Energy March 2013 - October 2014
Carbon Three 2011 - October 2014
Cerner 2011 - October 2014
Employers Association 2003 - 2005
AT&T Wireless January 1998 - January 2003
AT&T Wireless 1998 - 2002
HealthAmerica 1992 - 1996
Skills
Leadership Development, Management, Training, Leadership, Customer Service, Onboarding, Organizational..., Performance Management, Recruiting, Coaching, Employee Relations, Staff Development, Team Building, Change Management, Employee Training, Employee Management, Health Insurance, Sales, Gap Analysis, Training Delivery, Selling Skills, Analysis, E-Learning, Employee Engagement, Human Resources, User Documentation, Strategic Planning
Education
Ashland University 1992 — 1994
Radio-Television Performance
O.C. Tanner January 2014 - Present
Indyme Solutions January 2012 - August 2013
Qwest Communications March 2009 - February 2011
Level 3 Communications July 2005 - May 2008
AT&T Wireless August 2001 - December 2003
AT&T July 1999 - December 2001
AT&T Wireless June 1992 - July 1999
Skills
Solution Selling, Social Media Marketing, Telecommunications, Start-ups, Sales Management, Wireless, VoIP, MPLS, CRM, Sales, Selling, IP, Strategy, Enterprise Software, Account Management, Business Development, Professional Services, Leadership, Management, Networking, Cloud Computing, Managed Services, Strategic Partnerships, Sales Process, Program Management
Education
University of Miami - School of Business 1986 — 1989
BBA, Marketing
Barry University 1996 — 1998
MBA, Marketing
LWSI July 2011 - Present
Oracle December 2005 - July 2011
Credera November 2004 - December 2005
Sprint August 2003 - September 2004
AT&T Wireless May 2000 - August 2003
Skills
Software Project..., Enterprise Software, Product Lifecycle..., Requirements Analysis, Program Management, Product Management, Business Process..., Process Management, Agile Methodologies, Professional Services
Education
Baylor University 1995 — 2000
Bachelor of Science (BS), Computer Science
Fifth Avenue Committee March 2013 - Present
Friends of Thomas Greene Park January 2013 - Present
EPA Superfund Gowanus Canal Community Advisory Group September 2010 - Present
Freddy's Brooklyn Roundhouse March 2006 - Present
Experian Marketing Services January 2009 - August 2009
AT&T Mobility September 2003 - July 2008
Red Cross, ACORN New Orleans, Shout-Out USA September 2005 - June 2006
AT&T Wireless September 2003 - March 2004
Amazon.com March 2000 - January 2002
Amazon.com August 1999 - March 2000
Skills
Strategic Planning, Fundraising, Non-profits, Program Development, Community Outreach, Philanthropy, Business Development, Grant Writing, Cultural Diversity, Office Administration, Documentaries, Events, Film Production, Microsoft Excel, Microsoft Word, Multimedia, Marketing Research, Office Management, PowerPoint, Recruiting, Restructuring, Problem Solving, Customer Service, Video Production, Video Editing, Event Planning, Salesforce.com, Grassroots Organizing, Nonprofits, Public Speaking, Management, Sales Operations, Research, Program Management, Proposal Writing, Forecasting
Education
City University of New York-Baruch College 2010 — 2012
MPA, Public Administration - Nonprofit management
Tulane University 1988 — 1992
BA, Cultural Anthroplogy
AT&T February 2007 - April 2014
Infospace June 2006 - November 2006
Cingular Wireless March 2005 - May 2006
AT&T Wireless September 2003 - February 2005
Marc Carter Photography 1997 - 2003
Microsoft 1994 - 1997
Nickelodeon 1993 - 1994
ABC Television 1980 - 1993
Skills
E-commerce, Mobile Devices, User Experience, Product Marketing, Mobile Applications, Business Development, Digital Strategy, Marketing, Multi-channel Marketing, CRM, Digital Media, Product Management, B2B, SaaS, Information Architecture, Strategy, Analytics, Customer Experience, Online Advertising, Digital Marketing, Program Management, Product Requirements, Messaging, Cross-functional Team..., Web Analytics, Product Planning, Start-ups, Product Development, Content Strategy, Strategic Partnerships, Content Management, Social Media Marketing, Integrated Marketing, Mobile Technology, Omniture, Entrepreneurship, Mobile Internet, Mobile Strategy, Mobile Marketing, Agile Project Management, Mobile Commerce
Education
University of Washington 2005 — 2006
Marketing Certificate
Ball State University 1978 — 1981
MA
Indiana University Bloomington 1972 — 1976
Qualcomm February 2014 - Present
Pfizer August 2013 - January 2014
Pfizer June 2007 - January 2014
Jack in the Box Inc January 2005 - July 2007
AT&T Wireless April 2002 - January 2005
AT&T Fixed Wireless July 2001 - March 2002
AT&T Fixed Wireless August 2000 - June 2001
Skills
Performance Management, Change Management, Career Development, Succession Planning, Employee Relations, Human Resources, SPHR certified; PHR CA..., Interviews, Leadership, Organizational..., Personnel Management, Recruiting, Talent Management, Training
Education
Azusa Pacific University 2013 — 2014
Master's Degree, Leadership and Organizational Studies, completed Sept 2014
California State University-San Marcos 2012 — 2012
SPHR prep course, HR
University of California, Los Angeles 1991 — 1993
Bachelors, English and Psychology
ProKarma Sr Business AnalystSila Solutions GroupDecember 2010 - August 2014
Expeditors International April 2007 - October 2010
Tata Consultancy Services November 2000 - April 2007
AT&T Wireless 2003 - 2007
Skills
Business Analysis, Requirements Gathering, Requirements Analysis, Agile Methodologies, SDLC, Integration, Visio, Software Project..., Business Intelligence, Vendor Management, Enterprise Architecture, PMP, Process Improvement, IT Strategy, SharePoint, Change Management, Agile Project Management, Business Process..., Solution Architecture, Program Management, Analysis, Project Management, Consulting, Business Requirements, Management Consulting, SQL, Quality Assurance, Business Process..., Software Documentation, Scrum, Project Portfolio..., Cross-functional Team..., Testing, SOA, Business Process, Software Development, Oracle, Databases, MS Project, Process Engineering, ERP, UML, User Acceptance Testing, PL/SQL, Data Warehousing, ETL, Microsoft SQL Server, Resource Management, XML, Unix
Education
University of Washington 2010 — 2011
Certificate of Business Analysis
B. M. S. College of Engineering 1996 — 2000
B E, Instrumentation & Electronics Engineering
Bangalore University 1996 — 2000
B E, Instrumentation & Engineering
Strike, LLC January 2013 - Present
Pinnacle Residential Group, LLC March 2008 - January 2013
Meritage Homes May 2006 - March 2008
Gina Rotolo Public Relations February 2004 - May 2006
AT&T Wireless August 2001 - February 2004
Ultra Classic Homes July 1998 - August 2001
Skills
Project Management, Construction Management, Process Scheduler, Sales, Management, Marketing
Education
The University of Texas at Austin 1997 — 1999
Austin Community College 1996 — 1998
Lee College 1994 — 1995
Deutsche Post DHL Group April 2003 - Present
AT&T Wireless April 2002 - March 2003
Tavos, Inc March 2001 - March 2002
LeapSource June 2000 - February 2001
American Express April 1996 - June 2000
MCCCD April 1990 - April 1996
Compania Minera Lombardia S.A. de C.V. April 1981 - March 1990
Skills
Global Sourcing, Procurement, Cost Reduction, Contract Negotiation, Contract Management, Coaching, Cost Reduction..., Lead Complex Sourcing..., Win - win resolution of..., Global thinker,..., IT Software & Hardware..., Contractual Agreements, Sourcing, Supply Chain Management, Outsourcing, Supply Chain, Change Management, Supply Management, Cross-functional Team..., Strategy, Materials Management, Program Management, Vendor Management, Negotiation, Spend Analysis, Management, Supply Chain..., eSourcing, E-procurement, Logistics, Purchasing, Supplier Development, Supplier Negotiation, Management Consulting, Logistics Management, Purchase Management, Supplier Evaluation, Leadership, Business Process..., Team Management, Warehousing, Six Sigma, Process Improvement, Operations Management, IT Strategy, International Business, Procurement Outsourcing, International Logistics, Warehouse Management, ERP
Education
Arizona State University College of Law
Juris Doctorate Program
Arizona State University, W. P. Carey School of Business
Bachelor of Science (BS), Business Administration and Management, Diploma
University of Phoenix
Certificate Program, Procurement Management
University of San Diego
International & Comparative Commercial Law Program, Diploma
University of San Francisco
Supply Chain Management
SomnoMed January 2015 - Present
Latakoo June 2014 - Present
MetroPCS Communications, Inc. acquired by T-Mobile USA January 2005 - August 2014
Allegiance Telecom Liquidating Trust June 2004 - January 2005
Allegiance Telecom, Inc. January 2001 - June 2004
AT&T Wireless June 1994 - January 2001
Perot Systems July 1989 - June 1994
Ernst & Young September 1985 - July 1989
Skills
Financial Reporting, Sarbanes-Oxley Act, SEC filings, Auditing, Finance, Financial Analysis, Internal Controls, Accounting, Account Reconciliation, Variance Analysis, Sarbanes-Oxley, Wireless, Telecommunications, Contract Negotiation, Mergers & Acquisitions, CPA, Due Diligence, Financial Modeling, GAAP, Process Improvement, US GAAP, Cash Management, General Ledger, Forecasting, SEC Filings
Education
Baylor University - Hankamer School of Business 1982 — 1985
Bachelor of Business Administration (BBA), Accounting and Information Systems
JW Secure, Inc. February 2015 - Present
Microsoft June 2013 - October 2014
TEKsystems April 1999 - October 2014
AT&T Wireless April 2008 - December 2008
Microsoft April 2007 - March 2008
Skills
Business Intelligence, Software Project..., Business Process, Program Management, Cloud Computing, System Deployment, Integration, Testing, Telecommunications, Security, SharePoint, Vendor Management, Project Management
Education
Bellevue College 2000 — 2002
Certificates, It Project Management, Windows Server Administration, XML, XHTML
Arizona State University 1985 — 1986
MBA (equivalent) Center for Executive Development, High Tech Business
Visa March 2013 - Present
Hanger, Inc. August 2012 - January 2013
Cushman & Wakefield @ Symantec October 2011 - July 2012
Cushman & Wakefield @ Symantec September 2010 - October 2011
Cushman & Wakefield @ Symantec March 2006 - September 2010
AT&T Wireless 2001 - 2005
Austin Business Furniture 1999 - 2001
Skills
Facilities Management, Facilities Operations, Facility Relocation, Facility Closures, Facility Safety, Space Management, Vendor Management, Organizational..., Capital Budgeting, Operating Budgets, Physical Security, Mailroom Operations, Follow Through, Customer Oriented, Corporate Real Estate, Operations Management, Leases, HVAC, Tenant, Contract Negotiation, Training, Security, Lease Administration, Move Management, Contract Management, Construction, Property Management, Management, Human Resources, Building Maintenance, Energy Management, Real Estate, Troubleshooting, Budgets, Commercial Real Estate, Energy Conservation, Leadership, Maintenance Management, Process Scheduler, Project Planning, Procurement, Real Estate Development, Supervisory Skills, UPS systems, Lease Negotiations, Team Building, Tenant Improvement, Negotiation, Construction Management, Purchasing
Education
Austin Community College 2005 — 2009
Associates, Business Administration
Tommy Bahama May 2014 - Present
DaVita April 2013 - April 2014
Coinstar November 2011 - March 2013
Coinstar 2010 - November 2011
AT&T September 2005 - August 2010
AT&T Wireless April 2001 - September 2005
U.S. Navy June 1993 - February 2001
Skills
Visio, BMC Remedy, SharePoint, Citrix, Business Analysis, Requirements Analysis, Technical Support, Networking, Unix, SDLC, Active Directory, Data Center, Troubleshooting, Software Documentation, Integration, Cross-functional Team..., Process Improvement, Business Process, System Deployment, Testing, Change Management, Project Planning, Microsoft Exchange, Analysis, Call Centers, VoIP, Software Development, IT Operations, Cisco Technologies, ITIL, SQL, Information Technology, Disaster Recovery, Management, Windows, PMO, Team Building, IT Management, PMP, Telecommunications, Training, System Administration, MS Project, Databases, IT Service Management, Computer Network..., Data Analysis, Six Sigma, User Acceptance Testing
Education
Brandman University, Part of the Chapman University System 2011 — 2014
B.A., Information Systems Management
Bellevue College 2008 — 2011
Associate, Business Administration
Information Systems Technical School 1993 — 1993
Certificate, Information Systems
Mersey Blues F.C. April 2001 - Present
Student - Edmonds Community College January 2014 - September 2015
University of Washington August 2012 - October 2013
Insight Global 2009 - 2012
BluWater Consulting, Inc. August 2008 - November 2008
Childrens Hospital and Regional Medical Center February 2005 - August 2008
AT&T Wireless 1994 - 2004
LA Cellular Telephone Company 1994 - 1997
Skills
Security, Forensic Analysis, Data Recovery, Computer Forensics, Network Security, FTK, WinHex, Wireshark, Security Audits, RSA SecurID, NeXpose, Oracle VirtualBox, Vulnerability Scanning, Active Directory, Windows Server, DNS, Servers, Networking, System Administration, Microsoft Exchange, Incident Management, HIPAA, FERPA, PCI, ITIL, Server Administration, Group Policy, Disaster Recovery, BMC Remedy, DHCP, SCOM, VMware, Windows, VMware ESX, Virtualization, DFS, Server Management, System Deployment, Remedy, Windows Server 2003, Windows Server 2008, SCVMM, Patch Management, Crystal Reports, Change Management, Backup Solutions, VMware Infrastructure, OS X, SAN
Education
Edmonds Community College 2014 — 2015
Associate of Technical Arts, Information Security and Digital Forensics
Bellevue Community College 2004 — 2004
MCSE Fast Track Overview
New Horizons Computer Learning Centers
SCP Network Defense And Counter Measures Overview
Delta Air Lines April 2011 - Present
AfterHours Support, Inc August 1995 - December 2009
AT&T April 2007 - September 2009
AT&T Wireless 2000 - 2008
AT&T Wireless 2007 - 2007
Coca-Cola Enterprises 1995 - 2007
Education
Aviation Institute of Maintenance-Atlanta 2010 — 2012
Auburn University 1977 — 1980
Mechanical Engineering
Quorum Review October 2005 - Present
Spanish in Seattle® Translations January 1997 - Present
Bellevue College January 2007 - June 2012
AT&T Wireless May 2003 - November 2004
Skills
Spanish, French, Localization, Translation, Proofreading, Multilingual, Editing, Medical Translation, Trados, Research, Legal Translation, Interpreting, Linguistics, English, Program Management, Teaching
Education
University of Washington
M.A., Spanish Literature
Santa Clara University
B.A., Spanish, Minors in French and German
International House Barcelona 2007 — 2008
Certificate, Spanish-English Translation
Bellevue College
Certificate in Spanish>English Translation
Dell November 2008 - Present
Dell April 2005 - July 2007
Dell November 1999 - April 2005
AT&T Wireless March 1997 - November 1999
US Navy April 1990 - April 1996
Skills
Testing, Wireless, Integration, Program Management, WAN, Vendor Management, Software Installation, Telecommunications, Troubleshooting, Project Management, Cross-functional Team..., Process Improvement, Technical Support, Networking, PMP
Education
Austin Community College 2005 — 2008
AT&T Mobility Services LLC March 2012 - Present
AT&T Mobility September 2009 - March 2012
AT&T Mobility September 2008 - September 2009
AT&T Mobility December 2005 - September 2008
Cingular Wireless October 2003 - December 2005
AT&T Wireless August 1998 - October 2003
B. C. Harris Publishing Co. May 1995 - August 1998
JCPenney Life Insurance April 1993 - May 1995
Skills
Customer Satisfaction, Wireless, Telecommunications, Call Center, CDMA, Avaya, Workforce Management, Telecommunications..., UMTS, T1, Process Improvement, Change Management, Call Centers, Customer Experience, Contact Centers, ACD, Project Management, Leadership, Management, Vendor Management, Troubleshooting, Performance Management, Avaya Technologies
Education
Texas State University 2001 — 2003
BA, Psychology, Spanish
Austin Community College 1994 — 1996
AA, Psychology
BASF April 2014 - Present
Unilever November 2012 - April 2014
Unilever September 2009 - November 2012
British Telecom June 2007 - September 2009
Citigroup August 2004 - June 2007
AT&T Wireless April 2000 - August 2004
PCF 1998 - 2000
PNY Technologies, Inc. 1995 - 1998
Skills
Organizational..., Human Resources, Outsourcing, Project Planning, Telecommunications, Succession Planning, Talent Management, Employee Engagement, Performance Management, Organizational..., Employee Relations, Leadership Development, Change Management, Workforce Planning, Leadership, Management Development, Deferred Compensation, Strategy, Personnel Management, Management, Strategic Planning, Vendor Management, Project Management, Talent Acquisition, HR Transformation, Organizational Design, Onboarding
Education
Baruch College, City University of New York (CUNY)
MBA, International Business
Oberlin College
BA, History
AT&T Wireless 2007 - Present
Education
Auburn University 1977 — 1980
Allina Hospitals & Clinics September 2012 - Present
American TeleCare October 2010 - September 2012
Electric Resource Contractors August 2008 - August 2010
USA Mobility 2000 - 2008
AT&T Wireless 1990 - 2000
McCaw Cellular 1984 - 2000
Skills
Process Improvement, Team Building, Program Management, Budgets, Leadership, Healthcare, Contract Negotiation, Account Management, Wireless, Training, Customer Service, Team Leadership, Cross-functional Team..., Software Implementation, Project Implementation
Education
Augsburg College 1995 — 1996
Philosophy
University of Minnesota-Twin Cities 1978 — 1980
Business
Bethany Lutheran College 1977 — 1978
None, Business
Greenberg Traurig, LLP July 2013 - Present
Greenberg Traurig, P. A. November 2012 - July 2013
Greenberg Traurig, P.A. January 2006 - November 2012
Greenberg Traurig, P.A. June 2002 - January 2006
Greenberg Traurig, P.A. January 2000 - June 2002
AT&T Wireless November 1998 - December 1999
Skills
Litigation Support, Legal Writing, Legal Documents, Litigation, Trials, Mediation, Document Review, Westlaw, Legal Research, Legal Assistance, Lexis, PACER, Bankruptcy, Commercial Litigation, Civil Litigation, Document Drafting, Courts, Corporate Law, Pleadings, Paralegals, Legal Discovery, Wordperfect
Education
Barry University 2004 — 2006
B.S., Legal Assistant
Miami Dade College 2000 — 2002
A.S., Legal Studies
Purdue University 1990 — 1992
n/a, Computer Information Systems
Texas Department of Information Resources May 2007 - Present
Texas Health and Human Services Commission January 2006 - May 2007
Affiliated Computer Services May 2003 - January 2006
AT&T Wireless November 1998 - May 2003
Texas Municipal League Intergovernmental Risk Pool May 1995 - November 1998
Education
Austin Community College 1988 — 1993
General Studies, Office Administration
Army Community Service, Family Readiness Group March 2011 - March 2014
Texas Apartment Association January 2008 - July 2010
Austin Community College August 2005 - January 2008
AT&T Wireless 1998 - 2003
Skills
Social Media, Marketing Communications, Social Media Marketing, Marketing, Customer Service, Newsletters, Public Speaking, Graphic Design, Web Content Management, Web Design, Email Marketing, Direct Mail Campaigns, Student Engagement, Logo Design, Motion Graphic Design, Social Media..., Employee Training, Customer Service..., Event Planning, Event Management, Magazine Layout Design, Visual Communication, Human Services, Adobe Creative Suite, Mac OS, Press Releases, Public Relations
Education
State University of New York Empire State College 2012 — 2014
BS Community and Human Services, Human Services, General, 3.77
University of Iowa 2011 — 2013
BAAS, Human Relations
Army Community Service 2011 — 2011
Certificate, Care Team
Austin Community College 2005 — 2007
AAS, Visual Communications: Interactive Design Specialization, 3.89
BlueChip solutions January 2008 - June 2010
Alliance Services Corporaton June 2001 - December 2007
XO Communications 1998 - 2001
AT&T Wireless 1997 - 2000
Education
Barry University 1993 — 1995
New Dawn Snacks September 2013 - Present
Neustar, Inc. November 2011 - August 2013
TARGUSinfo March 2008 - November 2011
Excel Services 2004 - 2007
Verisign 2002 - 2004
Illuminet January 1997 - 2001
AT&T Wireless 1993 - 1996
American Express January 1989 - December 1993
Skills
Customer Retention, Account Management, Sales, Strategic Partnerships, Solution Selling, Direct Sales, Product Management, Product Marketing, Business Development, Sales Management, Sales Operations, New Business Development, Start-ups, Telecommunications, Competitive Analysis, Leadership, Marketing, Business Strategy, CRM, SaaS, Wireless, Management, Strategy, Salesforce.com, Sales Process, Selling, Cross-functional Team..., Lead Generation, Training, Enterprise Software, Cloud Computing, B2B, Mobile Devices, Strategic Planning, Mergers & Acquisitions, Security, Professional Services, Channel Partners, Managed Services, Executive Management, Analytics, E-commerce, P&L Management, Customer Acquisition, Call Centers, Vendor Management
Education
Baldwin Wallace University 1982 — 1984
MBA, Business
Ohio University
M.Ed, Behavioral Science
Essential Data Corporation December 2010 - March 2011
The Boeing Company (through Volt Technical Resources) March 2007 - February 2009
AT&T Wireless 1997 - 2005
Society for Technical Communication 1999 - 2001
Society for Technical Communication 1999 - 2001
Society for Technical Communication 1999 - 2001
Skills
Technical Writing, Editing, Technical Documentation, Proofreading, Technical Communication, Content Management, Manuals, Content Development, Training, Copy Editing, FrameMaker, Web Content, SharePoint
Education
Bellevue Community College 2008 — 2008
Marketing
University of Washington
BS, Scientific and Technical Communication
Integra May 2004 - June 2008
AT&T Wireless 2000 - 2004
Skills
Telecommunications, VoIP, Call Centers
Education
Augsburg College 2007 — 2010
University of Minnesota-Twin Cities 1995 — 2006
University of St. Thomas 2001 — 2001
Columbus State Community College 1999 — 2000
Avnet October 2013 - Present
The Nature Conservancy March 2012 - October 2013
Access Brand Experiences March 2009 - March 2012
Chevron Corporation January 2004 - February 2009
AT&T Wireless February 1997 - January 2004
Salt River Project November 1989 - February 1997
Skills
Public Relations, Marketing Strategy, Sponsorship, Integrated Marketing, Promotions, Event Planning, Marketing Communications, Advertising, B2B, Corporate Communications, Leadership, Market Planning, Marketing, Relationship Marketing, Sales, Social Media Marketing, Sports, Strategic Communications, Strategic Planning
Education
Arizona State University - W. P. Carey School of Business
AT&T Labs, Inc. August 2009 - Present
AT&T Mobility/Cingular Wireless October 2005 - August 2009
AT&T Wireless January 2000 - October 2005
Boeing Commercial Airplanes October 1996 - January 2000
Skills
UMTS, LTE, Management, Telecommunications, IP, 4G, Product Development, Wireless, Vendor Management
Education
Augustana College 1990 — 1994
Augustana College 1990 — 1994
Bachelor's degree, Business Administration and Management
Lady Bird Johnson Wildflower Center May 2015 - Present
Tangoe February 2007 - 2012
TRAQ Wireless (acquired by Tangoe) November 2005 - February 2007
AT&T Wireless January 2002 - August 2005
Starbucks Coffee Company January 1999 - January 2002
Best Buy June 1997 - January 1999
Skills
Account Management, Management, Project Management, Team Leadership
Education
The University of Texas at Austin 2014 — 2017
Bachelor of Applied Science (B.A.Sc.), Environmental Science
Austin Community College 2002 — 2008
Environmental Science, Sustainability Studies
Altegra Consulting Inc. March 2014 - Present
Impac Services July 2012 - November 2013
Impac Services May 2008 - July 2012
AT&T Mobility March 2005 - April 2008
AT&T October 2004 - March 2005
AT&T Wireless July 2000 - October 2004
Skills
Oracle E-Business Suite, Integration, Oracle Applications, SDLC, Enterprise Architecture, Business Analysis, Solaris, Oracle, Data Warehousing, Weblogic, ERP, Unix, Business Intelligence, Oracle Discoverer, Oracle HR, Software Development, Databases, PL/SQL, Requirements Analysis
Education
Bellevue Community College 1997 — 1999
Associate of Arts (AA), Information Technology Programming
Mobilitie September 2015 - Present
AT&T Mobility October 2011 - August 2015
AT&T January 2010 - October 2011
AT&T Wireless 2006 - January 2010
AT&T 2001 - 2008
MCI 1998 - 2001
Skills
Telecommunications, Marketing, Mobile Devices, Vendor Management, Wireless, Business Strategy, Relationship Management, Strategy, Cross-functional Team..., Leadership, Strategic Partnerships, Competitive Analysis, Product Management, Analytics, Product Marketing, Marketing Strategy, Strategic Planning
Education
Auburn University 1993 — 1997
BS, Finance
Apprize Technology May 2015 - Present
Valspar May 2014 - May 2015
Valspar May 2004 - September 2014
Motion International October 2003 - March 2004
AT&T Wireless October 1999 - October 2003
Skills
Accounts Payable, Accounts Receivable, Oracle, General Ledger, Oracle E-Business Suite, Business Analysis, ERP, SQL, Fixed Assets, Process Improvement, Integration, Oracle Applications, PL/SQL, Business Intelligence, Requirements Analysis, Unix Shell Scripting, Autosys, LoadRunner, QTP, Supply Chain Finance, Oracle Implementations, Supply Chain, Oracle Reports, Oracle Discoverer
Education
Augustana College (SD) 1994 — 1998
Bachelor of Arts (B.A.)
Hardeman County Schools January 2009 - Present
Tennessee Baptist Childrens Home May 2006 - May 2008
Accredo Health September 2002 - May 2006
AT&T Wireless July 2000 - September 2002
Skills
Strategy, Writing
Education
Freed-Hardeman University 2009 — 2012
Educational General
Austin Peay State University 1995 — 2002
Bachelors, Communications
Andersonville Theological Seminary
Masters, Counseling
Talaria Press March 2011 - Present
Talaria Press March 2012 - Present
Talaria Press March 1994 - Present
AT&T November 2012 - April 2015
Emerald City Comicon May 2008 - August 2014
AT&T Mobility August 2009 - November 2012
AT&T Mobility March 2004 - August 2008
AT&T Wireless July 2003 - March 2004
AT&T Wireless August 2002 - July 2003
Skills
Leadership, Project Management, Product Management, Strategy, Telecommunications, Business Process, Management, Call Centers, Technical Writing, Business Continuity, Program Management, Customer Service, Wireless, Customer Experience, Vendor Management, Business Analysis, Process Improvement, Microsoft Office, Adobe Creative Suite, Scrivner, Physical Security, Surveillance, Art Direction, Writing, Web Graphics, Publishing, Art Composition, Graphic Arts
Education
Art Institute of Seattle 2006 — 2008
Animation
Edmonds Community College 1994 — 2000
Associate's Degree, English, Digital Scoring, Fine Art
AT&T Wireless February 2007 - Present
AT&T Mobility December 2005 - February 2007
Cingular March 2004 - December 2005
Global Signal April 2003 - February 2004
SunCom Wireless 2000 - 2003
Skills
Special Operations, Wireless, Telecommunications, VoIP, Mobile Devices, Account Management, Sales Management, Solution Selling, Team Leadership, Process Improvement, Team Building, Project Management, Strategic Planning, Networking, Performance Management
Education
University of Arkansas at Fayetteville 1997 — 1999
BACHELOR OF ARTS, PSYCHOLOGY
Arkansas State University-Mountain Home 1994 — 1997
ASSOCIATE OF ARTS, GENERAL
Xcel Energy March 2009 - Present
Cimarex Energy 2003 - 2008
Maraia & Associates January 2003 - December 2003
Two Degrees October 1997 - January 2003
AT&T Wireless April 1993 - February 1996
AT&T 1993 - 1996
AT&T Wireless 1993 - 1996
Thorn EMI March 1991 - December 1992
Education
Northeastern University Graduate School of Professional Accounting 1978 — 1979
MS, Accounting
University of Massachusetts, Amherst 1970 — 1972
B.A., English
Bates College 1968 — 1970
Blue Nile November 2010 - Present
Sweet Leaf Tea 2009 - 2009
Whole Foods Market 2006 - 2008
Apple Inc. 2006 - 2006
AT&T Wireless 2004 - 2006
Education
Austin Community College 2010 — 2010
Nursing
The University of Texas at San Antonio 1997 — 2000
Anthropology, Archaeology, Classics
Price Industries October 2014 - Present
Hire Dynamics July 2014 - October 2014
BOS Staffing March 2014 - July 2014
Experis October 2013 - January 2014
Fish Window Cleaning June 2013 - October 2013
Self-Employed August 2012 - May 2013
Comcast Cable December 2008 - July 2012
Warranty Corporation of America April 2008 - December 2008
AT&T Wireless 1999 - April 2004
Logista 1987 - 1999
Skills
Call Centers, Software Documentation, Leadership, Forecasting, Workforce Management, Analysis, Microsoft Excel, Technical Support, Microsoft Office, Networking, Strategy, Retail, Process Improvement, Customer Service, Team Leadership, Access, Customer Satisfaction, Team Building, Vendor Management, Training, Call Center, Salesforce.com, Customer Experience, Management, Operations Management, Telecommunications, Process Scheduler, Customer Retention
Education
Athens Technical College
Programmable Control Tech I Certificate, Industrial Systems
Georgia State University 1979 — 1986
Actuarial Science
Florida State University 1973 — 1975
Music Composition
Marietta High School 1969 — 1974
High School Diploma, College Track
AT&T Wireless October 2003 - Present
Skills
Call Centers, Telecommunications, Customer Experience, Customer Satisfaction, Wireless, Customer Retention, VoIP, Troubleshooting, Managed Services, Customer Service, Mobile Devices, Team Leadership, Account Management, Process Improvement, GSM, Management, Technical Support, Sales Operations
Education
Tougaloo College 1996 — 1999
Bachelor of Science (BS), Psychology
Belhaven College 1994 — 1996
Mercy Ships May 2015 - Present
Sity Communications January 2015 - April 2015
Raytheon May 2006 - July 2014
Cingular Wireless February 2005 - July 2005
AT&T Wireless September 1999 - February 2005
AT&T August 1994 - September 1999
US Army September 1988 - October 1991
Skills
Leadership, Supply Chain, Program Management, Process Improvement, Cross-functional Team..., DoD, Six Sigma, Photography, Operations Management, Supply Management, Military, Team Building, Vendor Management, Project Management, Integration, SAP, Security Clearance, Telecommunications, Strategic Planning, Computer Network..., Quality Assurance, Troubleshooting, Wireless, Project Planning, Customer Service
Education
Ashford University 2015 — 2016
Master’s Degree, Non-Profit/Public/Organizational Management
Ashford University 2012 — 2015
Bachelor’s Degree, Logistics, Materials, and Supply Chain Management, 3.80 GPA
Howard Payne University 1984 — 1988
Communications
W. W. Samuell HS 1982 — 1985
High School Diploma
Accenture Services July 2010 - Present
Accenture Services 2009 - August 2010
Accenture July 2004 - August 2009
Accenture 2006 - 2008
Accenture 2004 - 2006
AT&T Wireless October 2000 - July 2004
Qwest Communications February 1999 - September 2000
BELLSOUTH 1986 - 1997
Education
Auburn University 1996 — 1996
Artificial Intelligence, Networks
University of North Carolina School of the Arts 1974 — 1996
Music
University of Alabama at Birmingham 1984 — 1986
B.S., Computer Science, Mathematics
Southern California Edison (SCE) June 2014 - Present
Southern California Edison January 2011 - May 2014
Southern California Edison September 2009 - January 2011
The Capital Group Companies 2000 - 2009
AT&T Wireless July 1998 - June 2000
Experian Consumer Direct - eCommerce Division 1995 - 1998
Skills
Six Sigma, Process Improvement, Telecommunications, Visio, MS Project, SDLC, Enterprise Software, Program Management, SharePoint, Business Process..., SOA, Information Technology, ITIL, IT Management, Project Management, Service Delivery, Vendor Management, Agile Methodologies, ITIL Certified, Integration, Business Analysis, Cross-functional Team..., Budgets, PMP, IIS, Unix, SAP, Microsoft SQL Server, Cloud Computing, Management, CRM, Change Management, Requirements Gathering, Websphere, VBScript, Web Development, IT Service Management, E-commerce, Disaster Recovery, Business Intelligence, Project Portfolio..., PMO, Strategy, Software Project..., Release Management, Requirements Analysis, IT Audit, Solution Architecture, Servers, Infrastructure
Education
B. M. S. College of Engineering
BS Computer Science and Engineering
Birla Institute of Technology and Science, Pilani
M. S - 1 year, Information Systems
The Pulse Network 2012 - 2015
The Pulse Network, Inc. 2010 - 2012
The Pulse Network, Inc. 2007 - 2010
Cingular Wireless 2004 - 2006
AT&T Wireless 1999 - 2004
US Army 1988 - 1997
Skills
Event Planning, B2B, Email Marketing, Lead Generation, Marketing Strategy, Management, Integrated Marketing, Social Media Marketing, Leadership, Marketing, Digital Marketing, Account Management, New Business Development, Microsoft Office, SaaS, Microsoft SQL Server, Customer Service, Team Building, Social Media, Event Management, Operations Management, Analysis, Marketing Communications, Strategic Planning, Business Development, Strategic Partnerships, Visual Basic, Software Project..., Logistics Management, Digital Strategy, Social Networking, Programming, Resource Management, Cross-functional Team..., Strategy, Project Management, Online Marketing, CRM, Trade Shows, Salesforce.com, Sales, Public Relations, Direct Sales, Online Advertising, Sales Management, Sales Process, Program Management
Education
Austin Peay State University 1996 — 1997
Business Administration and Management, General
Personagraph April 2014 - Present
eBay May 2012 - April 2014
Intercontinental Exchange June 2010 - January 2012
AT&T Wireless August 2003 - June 2010
Skills
Scalability, Redis, Cassandra, Apache Storm, Apache Kafka, ElasticSearch, Machine Learning, Apache Spark, HBase, Performance Tuning, Hadoop, MongoDB, Natural Language..., Big Data, Big Data Analytics, Architecture, Agile, Web Services, Java, XML, Spring, Agile Methodologies, JMS, Maven, REST, Scrum, Software Development, JavaScript, Software Project..., SOA, SQL, Distributed Team..., SDLC, Team Building
Education
Arizona State University 2000 — 2003
MS, Computer Science
Pune Institute of Computer Technology 1996 — 2000
BE, Computer Science
Advocare September 2008 - Present
US Navy September 2001 - February 2009
AT&T Wireless August 2000 - April 2001
Magnolia Hi-Fi February 2000 - August 2000
Magnolia Hi-Fi October 1999 - February 2000
Magnolia Hi-Fi February 1998 - October 1999
Sylvia's Swimwear February 1996 - October 1998
Education
Bellevue College 2009 — 2011
Transfer, Business Administration
Kentridge High School 1994 — 1998
Diploma, Math and Science
Frasene Consulting January 2012 - Present
360networks April 2001 - December 2011
XO Communications June 1998 - March 2001
AT&T Wireless January 1996 - July 1998
AT&T January 1984 - December 1995
Education
Baruch College, City University of New York (CUNY) 1977 — 1979
MBA, Finance
Binghamton University
Boeing June 2012 - Present
Boeing April 2011 - June 2012
Boeing Commercial Airplanes 2005 - 2011
AT&T Wireless 2000 - 2004
Skills
MS Project, Process Improvement, Product Development, Project Management, Aerospace, Cross-functional Team..., Program Management, Systems Engineering, Aircraft, PMP, Earned Value Management, Six Sigma, Engineering Management, Integration, Requirements Analysis, Analysis, Management
Education
Baylor University - Hankamer School of Business
BBA, Marketing & International Business
Embry-Riddle Aeronautical University
Masters of Science, Technology Management
Gaylord Entertainment April 2008 - November 2008
Gaylord Opryland April 2008 - November 2008
CompUSA June 2007 - February 2008
CompUSA January 2007 - February 2008
AT&T Wireless August 2003 - July 2004
Convergys August 2003 - July 2004
Skills
Microsoft Office, PowerPoint, Microsoft Word, Leadership, Teamwork, Forecasting, Team Leadership, Budgets, Financial Analysis, Accounting, Cashiering, Finance, Training
Education
Middle Tennessee State University 2008 — 2011
Bachelor of Business Administration (BBA), Finance and Financial Management Services
Middle Tennessee State University 2008 — 2011
BBA, Finance
Austin Peay State University 2003 — 2006
Finance
RD AMROSS February 2013 - October 2014
Harris Corporation November 2010 - February 2013
Sierra Lobo Inc October 2008 - June 2010
Wyle May 2006 - October 2008
Bussen-Mayer Engineering Group, Inc. May 2002 - May 2006
AT&T Wireless 1989 - 2001
Skills
Human Resources, Talent Management, Process Improvement, Recruiting, Applicant Tracking..., Performance Management, PeopleSoft, Technical Recruiting, Employee Relations, Talent Acquisition, Onboarding, HRIS, College Recruiting, Training, Vendor Management, Call Centers, Team Leadership, Project Management, Organizational..., Administrative..., Temporary Placement, Team Building, Leadership, Management, Outlook, Customer Service, Leadership Development, Program Management
Education
Barry University 2011 — 2013
Bachelor of Science (BS)
Palm Beach Community College 1989 — 1994
AS, Office Systems Technology
Cardinal Newman High School 1986 — 1989
AT&T Wireless February 2006 - June 2008
Education
Ashford University 2008 — 2010
Master, Master's in Business Administration
AT&T Wireless April 2003 - Present
AT&T 2003 - Present
EDS 2003 - 2008
BRUNO'S SUPERMARKETS 2001 - 2002
Skills
Netbackup, Data Center, HP-UX, Disaster Recovery, Unix, Troubleshooting, Solaris, AIX, Red Hat Linux, System Deployment, Cisco Technologies, TCP/IP
Education
Ball State University 1984 — 1989
Bachelor of Science (BS), Finance and Financial Management Services
Apple Inc. January 2005 - Present
AT&T Wireless March 2002 - January 2003
MCI/Worldcom October 1993 - February 2002
Skills
Account Management, Consumer Electronics, Cross-functional Team..., Keynote, Mac, Mac OS X, Management, Microsoft Office, OS X, Retail, Sales, Solution Selling, Team Building, Team Leadership, Training, iLife, iOS, iPad, iPhone, iWork
Education
Baylor University 1984 — 1989
BA, English/Biology
Culver Academies
inVentiv Health February 2015 - Present
Visiting Nurse Association of Ohio February 2014 - Present
Forest Laboratories July 2005 - November 2011
Benefits Resource Group December 2004 - 2005
AstraZeneca January 2000 - August 2004
AT&T Wireless January 1997 - January 2000
AT&T Wireless January 1997 - January 1999
Verizon Wireless January 1992 - January 1997
Verizon Wireless/Airtouch January 1995 - January 1996
Verizon Wireless January 1994 - January 1995
Skills
Cardiology, Neurology, Pharmaceuticals, Selling, Psychiatry, Hospitals, Customer Relations, Pharmaceutical Sales, Pulmonology, Gastroenterology, Family Practice, Allergy, ENT, Hypertension, Managed Care, Internal Medicine, Product Launches, Healthcare, B2B, Consultative Selling, Cold Calling, Territory, Nephrology, Sales Force..., Critical Care, Sales, Long-term Customer..., Selling Skills, Account Management, Pharmaceutical Industry, Sales Effectiveness, Leadership, Product Launch
Education
Baldwin-Wallace College 1988 — 1990
Bachelor of Arts, Criminal Justice, 3.58/4.00
Kent State University 1986 — 1988
Westlake 1983 — 1986
High School Diploma, College Prep
Convergys July 2010 - June 2012
AT&T Wireless January 2001 - December 2005
AT&T Wireless January 1997 - January 2001
Skills
Project Management, Instructional Design, Negotiation, Training, Call Centers, Workforce Management, Service Delivery, Customer Service, Customer Experience, Technical Support, Contact Centers, Troubleshooting, Sla, Outsourcing, Operations Management, Sales Management, Inventory Management, Quality Management, Adult Education, Training Delivery, Program Management, PowerPoint
Education
Ashford University 2012 — 2014
Bachelor's Degree, Instructional Design, Project Management
EAU Spa at EAU Palm Beach Resort & Spa March 2014 - Present
CRM January 2001 - January 2003
T WIRELESS January 1987 - January 2003
AT&T Wireless 1987 - 2003
AT&T Wireless January 1988 - January 1993
Burdines September 1991 - September 1992
McCaw Communication/AT&T Wireless January 1987 - January 1988
Chemlawn Services Corporation January 1982 - January 1987
Skills
Customer Oriented, Outstanding time..., Multi Tasking, Customer Retention, Reporting & Analysis, Microsoft Office, Microsoft Excel, Microsoft Word, Project Management, Retail Sales, Culinary Skills, Sales, Customer Service, Process Improvement, Cross-functional Team..., Vendor Management, Management, Account Management, Customer Satisfaction, Time Management, Team Building
Education
Florida Culinary Institute 2003 — 2005
Associate's degree, Culinary Arts, Cum Laude
Barry University 1990 — 1998
Bachelors Degree, Business, Management, Marketing, and Related Support Services, Cum Laude
FRED PRYOR & AMERICAN MANAGEMENT ASSOCIATION
Barry University
Bachelor, Business; Business and Marketing
FLORIDA CULINARY INSTITUTE
Associate Degree, Culinary Arts
Independent Scentsy Consultant July 2011 - Present
Girl Scouts of Kentucky's Wilderness Road Council March 2013 - September 2013
Ashland Credit Union August 2008 - August 2009
ISU - Midland Agency November 2007 - August 2008
AT&T Wireless January 2005 - January 2007
Skills
Communication Skills, Analytical Reasoning, Computer/Technical..., Adaptability, Outstanding..., Team Leadership, Goal Oriented, Organization &..., Collaborative Problem..., Team-oriented, Volunteer Management, Volunteer Recruiting, Volunteer Training, Compliance, Interviews, Kronos, PeopleSoft, QuickBooks, Strategic Planning, Tutoring, Youth Development, Youth Leadership, Organizational Behavior, Coaching
Education
Madisonville Community College 2013 — 2014
Associate of Arts and Sciences (AAS), Human Resources Management/Personnel Administration, General, 3.97 GPA
Morehead State University 2011 — 2012
Bachelor's degree, Business Administration and Management, General
Ashland Community and Technical College 2009 — 2011
Associate of Arts (A.A.), Business Administration and Management, General
Providence Christian
State of Tennessee December 2006 - Present
Faith Outreach Church January 2006 - May 2006
AT&T Wireless September 2002 - May 2003
Metrocall, Inc. August 1999 - October 2001
Skills
Computer Hardware, Computer Network..., Web Design, Graphic Design, Photoshop, InDesign, Illustrator, Final Cut Pro, Video Production, Audio Engineering, Film Editing, Creative Writing, Technical Writing, Legal Writing, Background Checks, Photography
Education
Austin Peay State University 2003 — 2006
Bachelor of Science (BS), Media Technology
Tennessee State University 2001 — 2003
Transferred, English Language and Literature, General
McGavock
National Analysis Center, a UL Company July 2011 - Present
Turbo Combustor Technologies 2008 - 2011
Piper Aircraft 2007 - 2008
Waterfront R & D Inc. 2006 - 2007
Edwards & Kelcey 2005 - 2006
AT&T Wireless 1996 - 2005
Skills
Wireless, Project Management, Program Management, Mobile Devices, Integration, Leadership, Vendor Management, Project Planning, Team Leadership, Telecommunications..., Purchasing and..., Inventory Management, Procurement Engineering
Education
Barry University
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.6
Broome Community College
AOS - Mechanical Technology, Tool & Die Making