AT&T/BellSouth Company
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AT&T/BellSouth Employees
Anne L. McQuade May 2014 - Present
Retired to explore Lifelong Dreams February 2014 - May 2014
AT&T January 1999 - February 2014
AT&T (was BellSouth) January 1999 - February 2014
AT&T August 2013 - September 2013
AT&T 2011 - 2013
AT&T 2007 - 2011
AT&T 2005 - 2007
St. Mark United Methodist Church 2001 - 2003
AT&T/BellSouth January 1999 - December 1999
Skills
Requirements Analysis, Testing, Leadership, Pre-sales, Metrics, SDLC, Software Project..., Agile Methodologies, Program Management, Vendor Management, Team Leadership, Process Improvement, XML, Resource Management, Telecommunications, Project Management, Test Automation, Integration, Fundraising, Social Innovation, Technological Innovation, Business Innovation, Management, Strategic Planning
Education
University of Phoenix 2002 — 2005
BBA - Pursuing
Georgia State University 1985 — 1995
BBA - was pursuing
Fairleigh Dickinson University-College at Florham 1984 — 1985
Non-matriculating Student
Union County College 1980 — 1983
AAS
Rockland Community College - SUNY 1975 — 1977
AAS - Applied Sciences
I-Connect Solutions February 2011 - June 2013
AT&T/Bellsouth August 1979 - June 2007
Skills
Telephony, Telecommunications, Microsoft Office, Team Leadership, Project Management, Training, Call Centers, Managed Services, Customer Service, Direct Sales, Solution Selling, Cisco Technologies, Unified Communications, Sales, Team Building, Wireless, VoIP
Education
Guilford Technical Institute
University of North Carolina at Chapel Hill
Education
AT&T December 2013 - Present
AT&T Mobility April 2012 - November 2013
AT&T Mobility January 2011 - April 2012
AT&T Mobility May 2009 - February 2011
Integrated Care Management November 2007 - October 2008
AT&T/BellSouth July 2005 - November 2007
AT&T/BellSouth January 2004 - July 2005
AT&T/BellSouth June 2000 - January 2004
BellSouth Mobility 1998 - 2000
Skills
Product Management, Product Marketing, Sales Operations, Telecommunications, Leadership, Management, Strategic Partnerships, Sales Management, Marketing, Cross-functional Team..., Product Development, Sales, Process Improvement, Retail, Team Building, Analysis, Customer Experience, Call Centers, Field Marketing, Marketing Communications, Channel, Sales Execution, Wireless, Wireless Broadband
Education
The University of Georgia 1989 — 1993
BS Education, Health Promotion and Wellness
NorthSprings HS 1984 — 1988
Kelly Mitchell Staffing March 2013 - Present
AT&T/Epitec April 2012 - September 2012
AT&T/Bellsouth May 2003 - December 2008
AT&T July 1978 - December 2008
BellSouth Telecommunications January 2000 - December 2003
BellSouth Telecommunications May 1999 - January 2000
BellSouth Telecommunications July 1978 - May 1999
Skills
Project Management, Leadership, Team Leadership
Education
Samford University 2011 — 2016
AT&T/BellSouth 2000 - 2012
BellSouth 1995 - 2000
BellSouth 1993 - 1995
BellSouth 1992 - 1992
BellSouth 1991 - 1992
BellSouth 1990 - 1992
BellSouth 1989 - 1990
Universal Communication Systems 1988 - 1989
Moore's Building Supplies 1985 - 1988
Skills
Account Management, Customer Support, Organization, Dispute Resolution, Billing Process, Order Processing, Order Management, Sales Support Tools, Sales Order Processing, Key Account Management, Account Reconciliation, Customer Service, Long-term Customer..., Contract Management, Account Representation, Retaining Customers, Administrative..., Product Support, Invoicing, Telecommunications..., Order Fulfillment, Cost Management, Inventory Control, Field Service, Customer Retention, Telecommunications, Customer Satisfaction, Reporting & Analysis, Dependable Team Player, Keen Listener, Christian Ministry, Client Billing, Change Orders, Work Orders, Purchase Orders, Order Picking, Supply Ordering, Physical Inventory, Inventory Planning, Inventory Analysis, Consistency, Accounts Receivable, Accounts Payable, Accurate Data Entry, Call Centers, Outsourcing, Unsupervised Learning, Maturity, Finish Work, Helping Others Succeed
Education
Randolph College
Virginia Western Community College
Mars Petcare US June 2007 - Present
Mars Direct January 2009 - August 2009
AT&T/BellSouth February 1999 - June 2007
BBDO South 1993 - February 1999
Skills
Marketing, Marketing Strategy, Marketing Management, Integrated Marketing, Marketing Communications, Digital Marketing, Digital Strategy, Strategic Planning, Customer Insight, Brand Management, Brand Development, Advertising, Creative Direction, Media Strategy, Media Planning, Digital Media, Interactive Marketing, Online Advertising, Web Applications, Social Media Marketing, Media Buying, Radio, Mobile Marketing, B2B, Direct Marketing, CRM, Cross-functional Team..., Email Marketing, Lead Generation, Management, Leadership, Telecommunications, Training, Sales
Education
The University of Georgia 1989 — 1993
ABJ, Advertising, Business
Norcross High School
National Railroad Safety Services, Inc. (NRSS) July 2014 - Present
City of Charlotte June 2007 - June 2014
Cats June 2004 - June 2014
City of Charlotte June 2004 - June 2007
Office Depot March 2004 - June 2004
Parker Hydraulics and Pneumatics Ltd July 2003 - September 2003
Door to Door Storage January 2003 - June 2003
UtiliQuest, LLC June 2002 - January 2003
Carolina Broadband September 2000 - June 2001
AT&T/Bellsouth April 2000 - September 2000
Skills
Forklift Operator, Hoist & Crane Operator..., Utility Locating, Cable Television, Certified Track..., Forklift Operation
Education
Johnson C. Smith University - JCSU 1987 — 1990
Communications
Choctawhatchee High School 1983 — 1987
Diploma 1987
Experis IT April 2014 - Present
AirServ October 2012 - December 2013
IHG/COX February 2008 - July 2009
AT&T Mobility February 2006 - February 2008
AT&T/BELLSOUTH April 1999 - August 2005
Skills
Customer Service, Telecommunications, Project Planning, Troubleshooting, Customer Satisfaction, Wireless, Training, Technical Support, Networking, Switches, Software Documentation, Mobile Devices, Wireless Networking, Management, Servers, Active Directory, SharePoint, Product Management, Data Center, System Deployment, Hardware, MS Project, SDLC, UMTS, Information Technology, Vendor Management, Team Leadership, System Administration, Process Improvement, Project Management, Customer Experience, Integration, Cross-functional Team..., Call Centers, Strategic Planning, Unix, Operations Management, Analysis, Team Building, CRM, Contract Negotiation, Computer Network..., Sales, Blackberry Enterprise..., Business Process..., 3G, Blackberry, Change Management, Time Management, Budgets
Education
Georgia State University
Bachelor of Arts Degree, Business Management
University of Georgia 2009 - Present
Capgemini 2008 - 2009
AT&T/BellSouth 2005 - 2006
AT&T/BellSouth 2003 - 2005
AT&T/BellSouth 2000 - 2003
Sprint 1999 - 2000
Skills
Analysis, Strategy, Management, Marketing Strategy, Business Process..., Training, Project Management, Cross-functional Team..., Business Analysis, Direct Marketing, Product Management, Program Management, Product Marketing, Leadership, Visio, Strategic Planning, Team Building, Budgets, Marketing
Education
University of Georgia - Terry College of Business 2006 — 2008
Master of Business Administration (MBA), GPA: 3.98
Stetson University 1996 — 2000
Bachelor of Business Administration (BBA), Marketing, Information Technology, GPA 3.83
Crescent Sterling, Ltd. 1992 - Present
JMC Capital Management, Inc. 1985 - 1992
Arthur Andersen & Co. 1980 - 1984
AT&T/Bellsouth 1973 - 1978
Skills
Investment Strategies, Asset Allocation, Portfolio Management, Investment Management, Investment Advisory, Asset Managment, Investments, Alternative Investments, Wealth Management, Equities, Mutual Funds, ETFs, Retirement Planning, Securities, Economics, Strategic Financial..., Asset Management, Financial Planning
Education
Georgia Tech
Bachelor of Science (BS), Industrial Management
University of New Orleans
Master's Business Administration, Accounting, Economics & Finance
Capstone Center for Counseling & Relational Trauma April 2015 - Present
Turning Point of Georgia April 2015 - Present
Craven Counseling Solutions January 2014 - March 2015
Self-Employed 2010 - 2011
Ridgeview Institute September 2009 - June 2010
Peachtree City United Methodist Church 2003 - 2010
AT&T/BellSouth January 2000 - December 2008
Skills
Couples Counseling, Premarital Counseling, Stepfamilies, Grief Counseling, Co-parenting, divorce, Group Therapy, Psychotherapy, Mental Health Counseling, Mental Health, Family Therapy, Adolescents, Social Services, Psychology, Behavioral Health, Therapists, Self-esteem, Healthcare, Teaching, Case Management, Substance Use Disorders, Leadership, Career Counseling, Prevention, Case Managment
Education
Lipscomb University 2013 — 2013
None, Marriage and Family Therapy/Counseling, 4.00 on 4.00 scale
Argosy University Atlanta 2007 — 2010
Master of Arts, Counseling, 3.98 on 4.00 scale
University of Mississippi - School of Business Administration 1970 — 1974
Bachelor’s Degree, Accountancy, 3.25 on 4.00 scale
Certifications
Professional Development & Associations
Entrust Healthcare September 2013 - Present
West IP Communications March 2008 - October 2012
AT&T/BellSouth February 2006 - March 2008
Graphic Creations, Inc January 2002 - May 2006
Skills
Teamwork, Consultative Selling, Lead Generation, Customer Satisfaction, Customer Relations, Salesforce.com, Manticore, Social Media Marketing, Marketing, Microsoft Excel, PowerPoint, Microsoft Word, Sales, Retail Sales, Retail, Trade Shows, Restaurants, Restaurant Management, Multi-unit Retail..., Sales Management, Event Management, Event Planning, Events Coordination, Photography, Customer Service, Telecommunications, Selling, Customer Retention, Sales Operations, Management, B2B, Training, CRM, Sales Process, SaaS, Direct Sales, Strategic Partnerships, Managed Services, New Business Development, Account Management, Unified Communications
Education
Indiana Wesleyan University 2007 — 2009
MBA, Business Administration
University of Louisville College of Business 2000 — 2005
Bachelor of Science, Business Administration; Management & Marketing
AT&T/BellSouth 2007 - Present
BellSouth Business 2000 - 2007
Skills
Six Sigma Green Belt
Education
Southern Polytechnic State University 1978 — 1980
Allconnect April 2010 - Present
AT&T/Bellsouth September 1999 - November 2008
Skills
Account Management, Call Centers, Customer Satisfaction, Customer Service, Sales, Customer Experience, Customer Retention, Salesforce.com, Sales Operations
Education
Chattahoochee Technical College
Computer Science and Business Marketing
U-Haul International, Inc. September 2012 - Present
BAMG/AT&T Solution Provider November 2011 - April 2012
JNX Partners/Management Recruiters 2008 - 2011
AT&T/BellSouth 2002 - 2007
BellSouth 1998 - 2000
Skills
Wireless, Training, Customer Service, Policy, VoIP, Cross-functional Team..., Management, Marketing, Managed Services, Telecommunications, Social Media, Program Management, SDLC, Direct Sales, Business Process..., Visio, Troubleshooting, Competitive Analysis, Sales Operations, Negotiation, Account Management, Analysis, Product Development, Public Speaking, Customer Experience, Recruiting, Cloud Computing, Coaching, Call Center, Business Analysis, Project Planning, Sales Management, Team Building, Team Leadership, Call Centers, Telephony, Vendor Management, Social Media Marketing, IP, Inventory Management, Integration, Professional Services, Salesforce.com, Solution Selling, Contract Negotiation, Unified Communications, Forecasting, Project Management, Customer Satisfaction, Process Improvement
Education
Georgia Perimeter College
Nonprofit Leadership Certificate Program
Louisiana State University
Bachelor Degree
AT&T December 2007 - Present
BellSouth Telecommunications May 2000 - November 2007
BellSouth Technology Group - Architecture & Compliance 2005 - 2007
BellSouth / AT&T 2001 - 2007
AT&T/BellSouth 2000 - 2007
EDS November 1997 - April 2000
EDS/BellSouth account 1998 - 1999
BellSouth 1983 - 1997
Skills
Disaster Recovery, Technical Design, Data Center, Cluster, Enterprise Architecture, Integration, Storage, SAN, Enterprise Software, System Architecture, Enterprise Storage, Unix, Infrastructure, Servers, Cloud Computing, System Administration, Telecommunications, Networking, System Deployment, Solution Architecture, Business Continuity, ITIL, Requirements Analysis, Technical Architecture, SDLC, Architectures, Vendor Management, Management, Outsourcing, Technical Support, Solaris
Education
University of Alabama 1967 — 1971
BS, Aerospace Engineering
ATT 2007 - Present
AT&T September 2004 - Present
AT&T/BellSouth 2004 - 2007
Total Systems July 2002 - July 2003
BellSouth Intelliventures February 1997 - December 2001
BellSouth March 1968 - January 1997
Skills
Management, Software Development, PMO, SDLC, Project Management, Telecommunications, Integration, Project Planning, Change Management, PMP, Project Portfolio..., Vendor Management, Software Project..., IT Strategy, Program Management, Disaster Recovery, Testing, Data Center, Software Documentation, Cross-functional Team..., Business Process
Education
Georgia State University 1976 — 1979
MBA, Management
Southern Polytechnic State University 1971 — 1972
BEET, Electrical Engineering Technology
Southern Polytechnic State University 1965 — 1972
BEET, Electrical and Electronics Engineering, B+
Southern Polytechnic State University 1965 — 1968
AEET, Electrical Engineering Technology
Epsilon August 2015 - Present
YP November 2012 - July 2015
Paisley Originals, Inc. June 2008 - January 2015
Forever Fed, Inc. August 2010 - July 2014
Concept Pure, LLC August 2011 - January 2014
Denmark, The Agency August 2011 - August 2013
Aspen Marketing Services October 2009 - August 2011
AT&T/BellSouth April 1996 - June 2008
J. Walter Thompson April 1995 - April 1996
Rich Products Corporation June 1993 - April 1995
Skills
Strategy, CRM, Analytics, Product Management, Marketing, Leadership, Direct Marketing, Strategic Planning, Mobile Marketing, Product Development, Multi-channel Marketing, Segmentation, Strategic Partnerships, B2B Marketing, Marketing Strategy, Competitive Analysis, Cross-functional Team..., Integrated Marketing, Database Marketing, Sales, Email Marketing, Digital Marketing, Finance, Product Marketing, Online Marketing, Marketing Communications, Marketing Research, Start-ups
Education
Georgia State University
MBA
The University of Georgia
BBA
Aetna April 2014 - Present
Amdocs March 2010 - April 2014
Amdocs March 2010 - February 2011
AT&T April 2001 - September 2010
AT&T/BellSouth 2003 - 2010
BellSouth Business April 2001 - May 2003
Skills
Telecommunications, Vendor Management, Business Analysis, Software Project..., Program Management, PMP, Integration, Management, SharePoint, Outsourcing, Business Intelligence, MS Project, Disaster Recovery, Enterprise Architecture, Solution Architecture, Data Center, PMO, Business Process..., Visio, Project Portfolio..., Process Improvement, Data Warehousing, Strategy, SOA, Pre-sales, Professional Services, CRM, Release Management, Unix, System Deployment, Requirements Gathering, Agile Methodologies, IT Management, Business Process, SDLC, Software Development, Project Management, Information Technology, Cross-functional Team...
Education
Keller School of Business 1994 — 1996
MBA, Business w/emphasis in IT
University of Southern California 1989 — 1990
Certification, Information Technology
Alcorn State University 1977 — 1981
BA, English/Mass Communications
North Natchez HS 1973 — 1977
AT&T March 2010 - Present
BT April 2008 - December 2008
AT&T 2006 - 2007
BellSouth/AT&T 2003 - 2007
BellSouth / The New AT&T 2003 - 2007
BellSouth 1998 - 2007
AT&T/BellSouth 1997 - 2007
Predictive Systems 2001 - 2003
Pacific Bell April 1988 - October 1997
Skills
Program Management, Vendor Management, SDLC, Project Portfolio..., MS Project, Software Project..., Project Coordination, Project Implementation, Project Planning, Leadership
Education
University of San Francisco 1990 — 1992
Bachelor of Science (BS), Information Technology
Allen & Allen Consulting, LLC March 2007 - Present
Zumba Fitness LLC February 2007 - Present
AT&T/BellSouth February 2006 - February 2007
BellSouth August 2000 - February 2006
Bellsouth Applied Technologies 1996 - 2001
Southern Bell 1984 - 1992
Southern Bell 1984 - 1992
Southern Bell 1979 - 1984
Skills
Certified E-rate..., Marketing Communications, Leadership, Media Relations, Telecommunications, Product Marketing, Project Planning, Event Planning, Marketing, CRM, Strategic Planning, Product Management, Social Media, Team Building, Management, Training, Fundraising, Consulting, Public Speaking, Marketing Strategy, Time Management, Nonprofits
Education
Meredith College 1975 — 1979
B.S., Applied Mathematics
XO Communications August 2013 - Present
Metropolitan Government of Nashville and Davidson County August 2010 - August 2013
AT&T/Bellsouth 2000 - 2010
Skills
Managed Services, VoIP, Telephony, Telco Industry, Cisco Call Manager, Avaya IP Telephony, Content Filtering, Network Architecture, BICSI, Networking, Avaya, Unified Communications, Management, LAN-WAN, Project Management, Network Design, IP, Telecommunications, Solution Selling, Disaster Recovery, Troubleshooting, Direct Sales, Wireless, WAN, MPLS, Data Center, Selling, Account Management, Call Centers, Sales
Education
Middle Tennessee State University 1992 — 1994
B.b.A, Business Administration
Sprint December 2014 - Present
AT&T/Bellsouth June 2005 - January 2013
AT&T May 1998 - June 2005
Skills
Call Centers, Customer Satisfaction, Customer Service, Account Management, Sales, Customer Retention, Cold Calling, Team Leadership, Wireless, Leadership, CRM, Training, Coaching, VoIP, Microsoft Office, PowerPoint, Microsoft Word, Leadership Development, Windows, Social Media, Microsoft Excel, Troubleshooting, Team Building, Customer Experience, Direct Sales, Salesforce.com, Telecommunications, Access, Solution Selling, Vendor Management, Sales Management
Education
DeVry University 2014 — 2016
Bachelor's degree, Human Resources Management/Personnel Administration, General
Great Mills High School 1985 — 1986
Diploma
Verizon Telematics, Inc. September 2012 - Present
AT&T Mobility February 2011 - September 2012
The Ideative Process January 2010 - February 2011
EarthLink May 2006 - December 2009
AT&T/BellSouth 1996 - 2006
Laarhoven Design 1994 - 1996
Hellman & Loch/The Learning Corporation 1990 - 1994
Skills
Product Management, Business Case, Product Development, Social Media, Customer Retention, Management, Product Marketing, Team Leadership, Leadership, Strategy, Competitive Analysis, Marketing Strategy, Training, Marketing, Project Management, Strategic Partnerships, Integrated Marketing, Strategic Planning, Mobile Devices, Product Launch, Start-ups, P&L Management, Sales, Direct Marketing, Telecommunications
Education
Georgia State University - J. Mack Robinson College of Business
MBA
The Ohio State University
Journalism, Public Relations, Marketing
The Wharton School - Executive Education
In progress - Certificate of Professional Development, Executive Education - Certificate of Professional Development
Sales Support at AT&T November 2012 - Present
BellSouth/AT&T October 1999 - December 2008
AT&T/BellSouth October 1999 - December 2008
South Central Bell/Advanced Systems/BellSouth October 1999 - December 2008
South Central Bell/Advanced Systems/BellSouth October 1999 - December 2008
South Central Bell/Advanced Systems/BellSouth October 1999 - December 2008
Bellsouth/AT&T February 1998 - February 2008
BellSouth and AT&T September 1997 - January 2008
AT&T (Formerly BellSouth) 1998 - 2008
Administrative-Engineering December 1989 - October 1999
Skills
Sales Management, Consultative Selling, Solution Selling, New Business Development, Sales Process, Direct Sales, Account Management, Channel Management, Key Account Management, Software Sales, Cold Calling, Customer Relations, Negotiation, Complex Sales, Key Account Development, Territory Planning, Closing Skills, Value Selling, Sales Presentations, Closing Deals, Market Penetration, National Account..., Sales Skills Training, Distribution Strategies, National Account..., Selling, Management, Channel Partners, Customer Service, Call Centers, Customer Satisfaction, Managed Services, Sales Operations, Telecommunications
Education
Tulane University 1988 — 1989
Partial Course work-Business/Marketing
Savannah-Chatham County Public School System August 2004 - June 2014
Savannah Chatham County Public Schools December 2005 - August 2009
AT&T/BellSouth February 1997 - January 2004
Atlanta Committee of the Olympic Games February 1996 - September 1996
BellSouth July 1983 - December 1995
Skills
Teacher Training, Fundraising, Event Planning, Project Management, Project Coordination, MS Project, Psychometrics, Counseling Psychology, Career Counseling, Project Planning, Student Counseling, Education, Strategic Planning, Marketing Strategy, Corporate Events, Coordinating Events, Program Management, Program Evaluation, Lotus Notes, Lotus 123, Community Outreach
Education
Georgia Southern University 1995 — 1996
Master's degree, Counselor Education/School Counseling and Guidance Services
The George Washington University 1993 — 1995
Project Management
Clark Atlanta University 1978 — 1980
Master's degree, Educational Psychology
Fisk University 1969 — 1973
Bachelor's degree, Psychology
Bank of America July 2007 - Present
Ceridian October 2006 - July 2007
Internet Security Systems (IBM) March 2006 - September 2006
AT&T/BellSouth June 2005 - March 2006
OMNI AUTOPLAN, a division of THE HARTFORD October 2004 - June 2005
BELLSOUTH TELECOMMUNICATIONS INC June 2003 - October 2004
Skills
PMO, SDLC, Risk, Program Management, Change Management, Process Improvement, Business Analysis, Six Sigma, MS Project, Strategic Planning, Risk Management, Integration, Project Portfolio..., Risk Mitigation, Visio, User Acceptance Testing, ITIL, Customer Relations, Vendor Management, Team Management, Team Leadership, Disaster Recovery, Business Intelligence, E-commerce, Team Building, Business Management, Resource Management, Agile, Mentoring, Project Planning, Identity Management, SharePoint, Planning, Documentation, Service Delivery, Problem Solving, Cross-functional Team..., Telecommunications, Governance, Business Case, Banking, Customer Experience
Education
Central State University
AT &T/Crystal Equations April 2013 - Present
Drake Realty January 2002 - Present
Matrix Resources November 2011 - July 2012
AT&T September 2007 - February 2011
AT&T/BellSouth July 2006 - September 2007
AT&T/BellSouth January 2001 - July 2006
AT&T/BellSouth September 1999 - 2001
Skills
Customer Service, Wireless, Excel, Word, PowerPoint, Outlook, Wireless Networking, Curriculum Design, Microsoft Office, Negotiation, Problem Solving, Customer Satisfaction, Customer Relations, PROJECT MANAGEMENT, PROVISIONING, GRANITE, CAFE, WebXng, WFA, ATTACHMATE, GRETA, TIRKS, Project Management, Microsoft Excel, CRM, Management, Teamwork, Training, Provisioning, Microsoft Word, Strategic Planning, Telecommunications, Contract Negotiation, Networking, Call Centers, Program Management, Access, Budgets, Selling, Team Building, Time Management, Team Leadership, Testing, Process Improvement, Six Sigma, Strategy, Customer Retention, Real Estate, Visio, Product Development
Education
The Management Academy 2013 — 2013
Project Management
DeVry Institute of Technologoy
Tellecommunications
The George Washington University
Project Management
Western International University
Business Management
Stratix Corporation September 2013 - Present
Cbeyond 2009 - August 2013
Altisource 2008 - 2009
Protection One 2006 - 2008
AT&T/BellSouth 1999 - 2006
KPMG 1990 - 1997
Skills
Finance, Business Development, Sales, Leadership, Telecommunications, Due Diligence, Accounting, Mergers, Corporate Strategy..., IT Outsourcing, SaaS, IaaS, Cloud Computing, Strategy, Public Equity Offerings, Mergers & Acquisitions, Business Process..., New Business Development, Executive Management, Strategic Planning, Corporate Finance, Marketing, Recruiting, Start-ups, Business Strategy, Forecasting, Management, Managerial Finance, Competitive Analysis, Process Improvement, Venture Capital, Cross-functional Team..., Financial Analysis, Financial Modeling, Strategic Partnerships
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 1997 — 1999
MBA, Finance
Texas A&M University 1986 — 1990
BBA, Accounting
Intellisiv Consulting 2010 - Present
Cox Communications February 2010 - May 2010
Verizon Business/MCI 2001 - 2003
Verizon Business/MCI 2000 - 2001
Verizon Business/MCI 1996 - 2000
Verizon Business/MCI 1996 - 1998
AT&T/BellSouth 1995 - 1996
UPS 1991 - 1995
Bank of America/NCNB 1987 - 1991
Skills
Product Management, Marketing Strategy, Project Management, Cross-functional Team..., Product Marketing, Management, Business Development, Strategy, Marketing, Strategic Planning, Competitive Analysis, Solution Selling, Management Consulting, Brand Management, Strategic Partnerships, Program Management, Marketing Research, CRM, Sales Management, Business Strategy, Segmentation, SaaS, B2B
Education
University of Florida 1984 — 1987
Bachelor of Science, Marketing
AF Capital Management, LLC October 2009 - Present
AT&T August 2009 - August 2012
The Intersect Group January 2008 - August 2009
AT&T/BellSouth September 2003 - December 2007
COMFORCE March 1998 - September 2003
System One 1997 - 1998
Skills
Personal Financial..., Investment Advisory, Retirement Planning, Options Strategies, Index Options, 401k Rollovers, Qualified Retirement..., Stock Market, ETFs, Investment Strategies, Series 65, Tactical Investing, Strategic Investing, Investments, Asset Allocation, Financial Advisory, Financial Services, Portfolio Management, Retirement, Wealth Management, Strategic Financial..., Asset Management, Securities, Finance, Financial Planning
Education
University of Georgia - Terry College of Business 1989 — 1993
BBA, Marketing
Decatur High School
Creative Co-Op, Inc. August 2015 - Present
Thomas & Betts March 2015 - August 2015
Steinworld August 2010 - January 2015
AT&T September 2011 - December 2012
NYK Line June 2009 - April 2010
AT&T/BELLSOUTH January 2001 - March 2008
FedEx Express March 1999 - April 2000
FedEx Ground September 1998 - February 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, Public Speaking, Budgets, Teaching, Team Leadership, Data Analysis, Inventory Management
Education
The University of Memphis 1998 — 2016
Bachelor of Science (BS), Management Information Systems and Services
OVERTON HIGH SCHOOL 1995 — 1998
HONORS HIGH SCHOOL DIPLOMA
The Rainmaker Group May 2015 - Present
InterContinental Hotels Group September 2012 - October 2014
InterContinental Hotels Group (IHG) November 2009 - September 2012
I.H.G. August 2007 - August 2009
AT&T/BellSouth August 2003 - May 2007
BellSouth Telecommunications August 2000 - August 2003
Eastman Kodak Company November 1998 - July 2000
Compaq Computer Corporation August 1996 - October 1998
Digital Equipment Corporation 1986 - 1996
Skills
Direct Marketing, Market Research, Selling, Marketing, Marketing Communications, Product Marketing, Integrated Marketing, Business Development, CRM, Internal Communications, Product Management, Strategic Planning, Marketing Strategy, Strategy, Advertising, Sponsorship, Channel Partners, Project Management, Competitive Analysis, Market Analysis, Management, New Business Development, Sales, Cross-functional Team..., Team Building, Program Management, Market Planning, Account Management, Marketing Management, Brand Management, Multi-channel Marketing, Digital Marketing, Segmentation, Leadership, Analytics, B2B, Project Coordination
Education
Kennesaw State University - Michael J. Coles College of Business 2001 — 2003
Executive MBA, Marketing & Management
University of Texas at Dallas - Naveen Jindal School of Management 1990 — 1993
B.A., Managment and Marketing
AT&T Mobility February 2009 - Present
AT&T/BellSouth January 2006 - July 2008
BellSouth July 2004 - December 2005
Accenture July 2003 - July 2004
BellSouth Technology Group January 1997 - December 2001
BellSouth Corporation January 1990 - December 1996
Skills
Enterprise Architecture, MS Project, PMO, Telecommunications, Project Management, Program Management, Data Center, PMP, Requirements Analysis, SDLC, Vendor Management, Change Management, Software Documentation, Wireless, Leadership, Integration, Disaster Recovery, Analysis, Information Technology, IT Strategy, Risk Management, Management, Security, Budgets, Project Portfolio..., Oracle, Software Project..., Visio, Unix, Business Process, IT Operations, Business Analysis, Call Centers, Solution Architecture, Infrastructure, IT Management, Project Delivery, Resource Management
Education
Mercer University 1981 — 1985
B.S.
Assurant Specialty Property September 2012 - Present
AT&T 2006 - Present
AT&T/BellSouth 1981 - Present
BellSouth January 2010 - March 2012
AT&T/BellSouth January 1981 - March 2012
Skills
Call Center, Telecommunications, Call Centers, Product Management, Managed Services, Wireless, Customer Experience, Telephony, Vendor Management, Business Continuity, Cross-functional Team..., Team Leadership, Customer Satisfaction, Process Improvement, Program Management
Education
Kings College 1980 — 1981
AT&T 2008 - Present
BellSouth AT&T 2008 - Present
AT&T, Inc. (formerly BellSouth Telecommunications, Inc.) 2003 - Present
ATT/BellSouth 1995 - Present
AT&T/BellSouth 1995 - Present
BellSouth (now ATT) 1995 - Present
ForestExpress LLC 2001 - 2003
BellSouth 1995 - 2001
Evenflo Products 1994 - 1995
L'Oreal 1993 - 1994
Education
Keller Graduate School of Management - DeVry University 2006 — 2008
Master's Degree, Accounting and Financial Management
Wake Forest University School of Business 1986 — 1988
Master of Business Administration (MBA), Marketing
University of Michigan 1983 — 1986
B.A., Psychology
Novelis July 2010 - Present
Hudec Chiropractic Center May 1997 - May 2012
Equifax June 2007 - July 2010
BellSouth May 2002 - May 2007
AT&T 2007 - 2007
AT&T/BellSouth 2007 - 2007
BellSouth October 2000 - May 2001
Skills
Security, Vendor Management, Program Management, Management, Information Security, Business Continuity, IT Strategy, Enterprise Architecture, Business Continuity..., Integration, Call Centers, Infrastructure, Business Planning, Business Process, Information Technology, IT Management, Process Improvement, Data Center
Education
Georgia State University - J. Mack Robinson College of Business 1999 — 2001
MBA, eCommerce
Georgia State University - J. Mack Robinson College of Business
BA, Management
Venture Group Enterprises January 2006 - Present
Venture Group Enterprises Inc January 2005 - Present
Retired March 2015 - March 2015
AT&T/BellSouth 1971 - 2002
BellSouth August 1996 - January 2001
Skills
Business Development, Sales, Management, Operations Management, Recruiting, Managed Services, Telecommunications, Unified Communications, Solution Selling, VoIP, MPLS, Co-location, Strategic Partnerships, Direct Sales, Call Centers, SIP Trunking, Sales Operations, Channel, Telephony, Sales Management, Wireless, Cloud Computing, Business Strategy, Channel Partners, Selling, Customer Retention, Salesforce.com, B2B, Account Management, Customer Satisfaction, SaaS, Strategy
Education
Barton College 1967 — 1971
English
BNY Mellon September 2013 - Present
Bank Of America January 2007 - August 2013
SunCom Wireless September 2005 - December 2006
AT&T/BellSouth April 2000 - August 2005
IBM February 1998 - March 2000
Bernard Hodes Interactive 1996 - 1998
Skills
Ebusiness, Digital Strategy, Mobile, eCommunications, MBA, Ecommerce, Internet, E-commerce, Mobile Devices, SEM, Digital Marketing, E-business, Management, Program Management, Leadership, Product Management, Web Development, Strategic Partnerships, Analytics, Strategy, Multi-channel Marketing
Education
Syracuse University - Martin J. Whitman School of Management 2008 — 2011
Master of Business Administration (M.B.A.), Marketing & Global Business
Marist College
BS, International Business
The Salvation Army - THQ September 2009 - January 2012
AT&T/BellSouth February 2000 - May 2008
BellSouth February 1993 - February 2000
Skills
Microsoft Word, Microsoft Excel, Microsoft Publisher, PowerPoint, Lotus Notes, Outlook, Photoshop, Troubleshooting, Administrative..., Event Planning, Time Management, Nonprofits, Training, Administrative..., Event Management, Human Resources, Project Management, Teamwork
Education
Shorter University 2003 — 2005
BS, Business Administration
Georgia Perimeter College 1995 — 1999
AA, Business Administration
AT&T Mobility 2006 - Present
AT&T/BellSouth 2006 - Present
Cingular Wireless 2006 - 2007
BellSouth Long Distance, Inc. October 1998 - February 2006
The Tensar Corporation March 1994 - October 1998
Scientific Atlanta 1984 - 1994
Education
The University of Georgia 1975 — 1977
BSED, U.S. History/Government
Forward Movement Inc. October 2012 - Present
Miller Heiman April 2012 - October 2012
Miller Heiman May 2008 - April 2012
AT&T/BellSouth 1981 - 2007
Skills
Strategic Selling, Solution Selling, Qualifying Prospects, Sales Operations, Account Management, Sales Process, Selling, Sales
Education
Georgia State University - J. Mack Robinson College of Business 1991 — 1993
Masters, Marketing
University of South Florida 1977 — 1980
BA, Business Management
Change Advocate June 2008 - Present
University of Georgia August 2002 - Present
Centers for Disease Control May 2008 - September 2009
AT&T/BellSouth August 1998 - August 2007
AT&T (formerly BellSouth) 1998 - 2007
University of Georgia August 2005 - August 2006
SkyTel October 1995 - August 1998
SkyTel Communications 1995 - 1998
Education
The University of Georgia 2002 — 2008
PhD, Human Resources Organizational Development
Georgia State University 1993 — 1995
MS, HRD
Indiana University-Purdue University at Indianapolis 1989 — 1991
Certificate, Public Management
Emporia State University 1976 — 1980
BS, Sociology, Psch
Emporia State University 1976 — 1980
AT&T Mexico January 2015 - Present
AT&T August 2011 - Present
AT&T/BellSouth 2009 - August 2011
AT&T January 2007 - June 2009
BellSouth April 2005 - December 2006
BellSouth June 2004 - April 2006
BellSouth Telecommunications November 2003 - June 2004
BellSouth Telecommunications January 1999 - October 2003
Caracol Radio June 1996 - July 1997
Skills
Performance Management, Forecasting, Call Centers, Telecommunications, Team Leadership, Strategic Planning, Vendor Management, Change Management, Customer Experience, Product Management, Customer Retention, Managed Services, Talent Management, Marketing Strategy, Workforce Management, Organizational..., Process Improvement, Strategic Partnerships, Customer Service, Human Resources, Cross-functional Team..., Call Center, Wireless, Training, Strategy, Mergers & Acquisitions, Management, Program Management, Business Planning, Coaching, Operations Management, Leadership Development, Sales, Employee Engagement, Workforce Planning, Employee Relations, Marketing, B2B, Employee Training, Direct Sales, Analysis, Team Management, Team Building, CRM, Analytics, Customer Satisfaction, Leadership, Networking, Business Development, Business Strategy
Education
Art Institute of Fort Lauderdale 1994 — 1996
Associates, Broadcasting
AIU
Bachelors, Business Marketing
AIU
MBA, Marketing
Dell/ Teksystem October 2008 - Present
HP Enterprise Services 2007 - Present
AT&T/BellSouth 2008 - 2009
Electronic Data Systems December 1997 - August 2005
BellSouth June 1992 - October 1997
BellSouth January 1981 - May 1992
BellSouth August 1973 - December 1980
SouthernBell March 1969 - August 1975
Education
University of Miami 1966 — 1971
AT&T September 2007 - Present
AT&T/BellSouth 2007 - Present
BellSouth / AT&T 2007 - Present
Skills
Telecommunications, Forecasting, Cross-functional Team..., Mergers & Acquisitions, Vendor Management, Process Improvement, Strategy, Product Management, Strategic Partnerships
Education
Emory University - Goizueta Business School 1995 — 1996
MBA, Finance
Florida State University - College of Business
Finance
Commonwealth of Kentucky 2007 - Present
Bellsouth Telecommunications through Competent Staffing Resource 2000 - 2007
AT&T/BellSouth 1995 - 1998
Skills
IT Strategy, ITIL, Disaster Recovery, IT Management, Enterprise Architecture, SharePoint, SDLC, Integration, Business Intelligence, Information Technology, Visio, Requirements Analysis, Business Analysis, Security, IT Service Management, Vendor Management
Education
ITIL
ITIL Certified - Foundations V2
University of Kentucky 1980 — 1984
Bachelor of Arts, English, Pre-law
George Washington School of Business & Public Management
Masters Certificate in Project Management
Datawiz Corporation April 2014 - Present
DHS/CBP (consultant) January 2013 - April 2014
QinetiQ N.A. November 2011 - December 2012
SRA International February 2009 - November 2011
AT&T/BellSouth October 2000 - July 2007
Skills
Servers, Active Directory, Data Center, Switches, DNS, Cisco Technologies, DHCP, Network Administration, Operating Systems, Routers, Security, Solaris, System Administration, Troubleshooting, Unix, Computer Security
Education
University of Phoenix 1995 — 1997
AS, Business Information Systems
Bell South March 1985 - April 2008
AT&T/BellSouth March 1985 - April 2008
BellSouth Advanced Networks 1985 - 2008
Skills
General Ledger, Accounts Receivable, QuickBooks, Accounting, Financial Reporting, Peachtree, Accruals, Fixed Assets, Bookkeeping, Tax Preparation, Bank Reconciliation, GAAP, Auditing, Financial Statements, Invoicing, Financial Accounting, Tax
Education
Kennesaw State University 1978 — 1981
BS, Business Administration
Be FutureForward LLC 2008 - Present
AT&T/BellSouth 2001 - 2007
Skills
Strategic Planning, Program Management, Leadership Development, Organizational..., Performance Management, Leadership, Training, Change Management, Management, Talent Management, Coaching, Diversity & Inclusion, Process Improvement
Education
Tennessee State University
Bachelor of Science (B.S.), Mathematics
Infosys October 2012 - February 2015
Accenture April 2008 - June 2012
Centrifocus April 2007 - December 2007
Monster Baseball LLC July 2003 - January 2007
Fiserv June 2005 - March 2006
AT&T/BellSouth April 2000 - March 2002
Bank of America November 1997 - February 2000
American Association of Railroads September 1993 - October 1997
United States Gypsum January 1990 - July 1993
Helene Curtis February 1985 - October 1989
Skills
XML, JDBC, JSP, Hibernate, Ant, DB2, Java Enterprise Edition, SQL, Software Development, Oracle, Databases, Spring Framework
Education
Southern Polytechnic State University 2007 — 2008
Information Technology
DePaul University 1981 — 1982
Information Technology
Triton-College 1980 — 1981
AAS, Information Science
The Ohio State University 1973 — 1978
BS Business Administration, Marketing, Information Science
State Government of Georgia January 2006 - Present
AT&T/BellSouth August 2004 - December 2005
Ohio State University February 2003 - August 2004
USWest/Qwest April 1999 - December 2002
CMC Ltd January 1991 - December 1998
Education
Indian Institute of Technology, Madras 1985 — 1989
B.Tech, Electrical Engg
School name:
AT&T June 2015 - Present
AT&T March 2009 - May 2015
AT&T/Bellsouth March 2001 - March 2009
Bellsouth April 1999 - March 2001
Bellsouth February 1997 - April 1999
Skills
Process Improvement, Cross-functional Team..., Telecommunications, Program Management, Call Centers, Operations Management, Team Leadership, Project Portfolio..., Project Management, Business Analysis, Team Building, Customer Satisfaction, Strategic Planning, Change Management, Account Management, Forecasting, Analysis, Data Analysis, Analytics, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Access, Organization, PMP, Quality Management, Quality Center, Quality Control, SQL, Sports Coaching, Vendor Management, Strategy, Budgets, Management
Education
Auburn University 1989 — 1993
BS, Industrial Engineering
University of Alabama at Birmingham 1999 — 2001
MBA, Business Administration
ACRAnet October 2008 - Present
AT&T/BellSouth June 1979 - November 2007
Education
Anderson University (SC) 1998 — 2006
AT&T December 2012 - Present
AT&T March 2011 - January 2013
ATT January 2008 - March 2011
AT&T January 2008 - March 2011
AT&T/Bellsouth June 1999 - January 2008
Motorola November 1992 - June 1999
Skills
Troubleshooting, VoIP, Cabling, Wireless, Fiber Optics, Networking, Switches, Telephony, Software Installation, IP, Computer Hardware, Wireless Networking, Testing, Technical Support, DSL, TCP/IP, LAN-WAN, Routers, WAN, Cisco Technologies, Ethernet, ATM networks, Network Design, Broadband, Hardware, CCNA, Telecommunication..., Optical Fiber, Computer Network..., Servers, Operating Systems, Routing, Network Administration, Avaya, Windows Server, C, Cisco IOS, Cables, Network Engineering, ISDN, SIP, Metro Ethernet, C, RF, Electronics
Education
Florida Atlantic University 2005 — 2012
Bachelor's degree, Computer Science
Broward College 1995 — 2000
Associate's degree, Computer Science
ITT Technical Institute 1992 — 1994
Associate of Applied Science, Electronic Engineering Technology
Coconut Creek High School 1989 — 1992
AT&T/BellSouth December 1999 - January 2011
BellSouth June 1986 - November 1999
Skills
Strategic Planning, Problem Solving, Negotiation, Team Building, Coaching, Planning, Change Management, Mentoring, Teamwork, Public Speaking, Customer Relations, WORD, EXCEL, Power Poin, Writing, Technical Writing, Speech Writing, Administration, Management Consulting, Operations Management, Team Leadership, Process Improvement, Performance Management, Organizational..., Microsoft Office, Teaching/mentoring, Budgeting
Education
Georgia Institute of Technology 2000 — 2000
Executive Program, Information Tecgnology Management
The George Washington University - School of Business 1999 — 1999
Master's Certificate, Project Management
City University of Seattle 1997 — 1999
Master of Business Administration (MBA), Telelecommunications Management; Marketing, 3.6
Excelsior College 1994 — 1997
Bachelor's Degree, Computer Information Systems
Trees Atlanta 2011 - Present
Trees Atlanta 2011 - 2011
AT&T/BellSouth 2000 - 2010
Skills
Volunteer Management, Grant Writing, Non-profits, Nonprofits, Fundraising, Event Planning, Community Outreach, Strategic Planning, Leadership, Coaching, Event Management, Leadership Development, Public Relations, Management, Project Management, Public Speaking, Program Management, Research, Social Media, Marketing Communications, Marketing Strategy, Community Development, Organizational..., Analysis, Team Building, Project Planning, Policy, Training, Strategy, Budgets, Program Development, Contract Negotiation, Management Consulting, Business Development, Government, Entrepreneurship, Customer Service, Marketing, Change Management, Strategic Partnerships, Product Management, Executive Management, Business Planning, Mergers & Acquisitions, Start-ups, Cross-functional Team..., Process Improvement
Education
Georgia State University
MBA
Leon County School District 2012 - Present
Florida Supreme Court Historical Society 2001 - 2010
Florida A&M University 2002 - 2005
The Florida Bar 1994 - 2001
AT&T/BellSouth 1966 - 1994
Education
University of Florida 1965 — 1966
Master's Degree, Mass Communications
Florida State University 1962 — 1964
Bachelor's Degree, English / communications
AT&T January 2008 - January 2011
AT&T/Bellsouth January 2003 - January 2008
Bellsouth Telecommunications January 2000 - January 2003
Skills
Switches, Routers, IP, Hardware, Troubleshooting, Telephony, SS7, Software Installation, XP, Technical Support, Computer Hardware, T1, Windows, DS3, Metro Ethernet, PRI, Java, Programming, Storage, Ruby, Ruby on Rails, Python, Django, Unix
Education
Purdue University
A.S, Electrical Engineering Technology
Ivy Tech Community College
A.A.S, Information Systems