AT&T/Cingular Company
Industry: Mobile telecommunication company
DescriptionAT&T Mobility LLC, also known as AT&T Wireless, marketed as simply AT&T, is a wholly owned subsidiary of AT&T Inc. that provides wireless services to 138.8 million subscribers in the United States including Puerto Rico and the U.S. Virgin Islands. Customer service: 1 (800) 331-0500 Delivery tracking: 1 (877) 782-8870 Headquarters: Atlanta, GA Number of employees: 75,000 (2015) Parent organizations: AT&T, AT&T Communications Subsidiaries: AT&T Mexico, Alltel, Leap Wireless,
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AT&T/Cingular Employees
AT&T Mobility January 2008 - Present
AT&T/Cingular October 2001 - January 2008
Skills
Wireless, Telecommunications, Call Center, Mobile Devices, Coaching, Customer Satisfaction, Customer Retention, Leadership, Account Management, Team Building, Customer Experience, Call Centers, Vendor Management, Team Leadership, Cross-functional Team..., Product Management, Program Management, Direct Sales, Management
Education
University of Louisiana at Lafayette 1996 — 2001
New Iberia Senior High
Apple July 2013 - November 2013
RGIS November 2010 - March 2012
AT&T/Cingular August 2006 - March 2007
CSK Auto June 2005 - August 2006
Paratransit Inc. August 2003 - July 2004
Skills
Network Administration, Computers, Computer Network..., Computer Repair, Computer Maintenance, Computer Hardware, Hardware Installation, Hardware Support, Hardware Diagnostics, Hardware Testing, Wireless Networking, Network Hardware, Software Installation, Troubleshooting, Computer Program, Linux, Red Hat Linux, Windows 7, Windows Server, Windows Vista, Windows & Mac operating..., Printer Drivers, Programming, Inventory Accuracy, Inventory Management, Inventory Analysis, Sales, Problem Solving, Cashiers, Customer Service, Telemarketing, Door to Door, Retail, Customer Oriented, Communication Skills, Accounts Receivable, Accounts Payable, Tax Preparation, Tax Returns, XP, Remote Desktop, Windows XP Pro, Printers, Laptops, A+ Certified, Cisco Routers, Windows XP
Education
ITT Technical Institute-Lathrop 2014 — 2015
Bachelor of Science, Information Systems and Cybersecurity, 3.8 GPA
ITT Technical Institute-Lathrop 2012 — 2013
Associate's degree, Network Systems Administrator, 3.8 GPA
Sacramento Charter High School 2000 — 2003
High School Diploma, Computer Systems Networking and Telecommunications
VSC Communications 2010 - Present
MarketSource/Hewlett Packard June 2011 - February 2012
MarketSource/Hewlett Packard 2011 - 2011
AT&T/Cingular November 2005 - October 2009
AT&T 2005 - 2009
American Red Cross May 2005 - November 2005
CIGNA Healthcare August 2004 - February 2005
Cricket Communications May 2002 - June 2004
Skills
Sales, Customer Service, Customer Relations, Account Management, Wireless, Cellular Communications, Telecommunications, New Business Development, Direct Sales, CDMA, Management, Team Building, Solution Selling
Education
North Carolina Agricultural and Technical State University 1997 — 2002
BA, Communications/PR
North Carolina Agricultural and Technical State University 1997 — 2002
Bachelor of Arts, Communications; Public Relations
South Mecklenburg High School 1993 — 1997
Dipolma
University of Phoenix
Master of Business Administration
Wireless Advocates September 2015 - Present
Starbucks 2012 - 2015
T-Mobile, USA 2007 - 2012
AT&T/Cingular 2000 - 2007
Skills
Leadership, Analytics, Budget, Business Strategy, Vendor Management, Case Managment, Communication, Data Mining, Exception Based..., Investigation, Physical Security, Interrogation, Asset Managment, P&L, CCTV, Internal Audit, Technology Evaluation, Microsoft Office, Public Speaking, Writing, Criminal Investigations, Compliance, Multi-unit, Shrink Reduction, Workplace Violence, Income Statement, Budgets, Process Improvement, Telecommunications, Loss Prevention, Team Leadership, Fraud, Security Management, Asset Protection, Private Investigations, Crisis Management, Management, Cross-functional Team..., Inventory Control, Training, Interviews, Background Checks, Corporate Security, Risk Assessment, Business Continuity, P&L Management, Customer Retention, Store Management, Operations Management, Customer Satisfaction
Education
University of Phoenix
MBA, Business
Concordia College 1987 — 1991
BA, English
Master Builders Association of King and Snohomish Counties June 2015 - Present
ProQuest (Serials Solutions) April 2013 - November 2014
Serials Solutions (now ProQuest) February 2012 - April 2013
Microsoft via MAQ Software January 2011 - March 2012
dp communicate December 2008 - December 2010
AT&T/Cingular 1999 - 2007
Coinstar Inc 1997 - 1999
Skills
Product Management, Marketing Communications, Integrated Marketing, Multi-channel Marketing, Product Marketing, Marketing Strategy, Online Advertising, Digital Marketing, Social Media Marketing, Email Marketing, Social Media, Marketing, Online Marketing, B2B, Strategy, Brand Management, Leadership, Management, Cross-functional Team..., Brand Development, Content Strategy, Public Relations, Trade Shows
Education
Central Washington University
Central Washington University
Bachelor's degree, Merchandising with an emphasis on Advertising
Vitality Pilates; Teacher Training
Deluxe Entertainment Services Group September 2012 - Present
IPPOLITA January 2011 - September 2012
Samsung SDS September 2004 - March 2008
AT&T Wireless Telecommunications January 2000 - January 2005
AT&T/Cingular July 2000 - May 2004
Skills
Inventory Management, Microsoft Office, Project Management, Logistics, Microsoft Excel, Customer Service, Operations Management, System Administration, Telecommunications, Trend Analysis
Education
Cittone Institute 2002 — 2002
diploma, Windows administration
Syracuse University 1995 — 1999
Bachelor of Science, School of Information Studies
AT&T/Cingular January 2006 - Present
Cingular Wireless May 2004 - October 2006
Cingular Wireless January 2001 - January 2004
Cingular Wireless January 2000 - January 2001
Skills
Worked with Microsoft..., PeopleSoft, E-link, Microsoft Excel, PowerPoint and Word, Several AT&T..., Totalview,, SRS, Nexus, MyCSP, My logins, NCCO Website, IT Self Service site, Corporate Helpdesk..., Several SharePoint, Global Email Boxes, PeopelClick
Education
South Plains College 1983 — 1986
Child Development Associates Degree, Child Development
Manheim October 2009 - Present
Manheim November 2007 - October 2009
The North Highland Company January 2006 - October 2009
Fannie Mae July 2006 - October 2007
AT&T/Cingular January 2006 - July 2006
Verizon/MCI/Worldcom July 1997 - January 2006
MCI 1997 - 2006
Skills
Process Improvement, Business Process..., MS Project, Accounting, Accounting System, Project Management, Forecasting, Corporate Budgeting, Management
Education
University of Richmond 1991 — 1994
BS, Accounting
University of Richmond - Robins School of Business 1991 — 1994
Bachelor of Business Administration (B.B.A.), Accounting
Logistics Health Incorporated March 2008 - Present
Maximus May 2007 - March 2008
Fiery Dragon, Blue Devil Games, Tabletop Adventures January 2002 - December 2007
AT&T/Cingular May 2003 - May 2007
Skills
Workforce Management, Call Center, Management, Analytics, Process Improvement, Customer Experience, Project Management, Avaya, Vendor Management, Telecommunications, Customer Satisfaction, Performance Management, Contact Centers, IVR, Forecasting, Customer Service, Troubleshooting, Cross-functional Team..., ACD, Budgets, Organizational..., Team Management, Leadership, Call Centers, Business Process..., Business Analysis, Team Leadership, Team Building, Operations Management, Operational Efficiency, Aspect, Nortel
Education
New Mexico State University 1997 — 1998
Work towards Masters, Mathematics
Austin College 1993 — 1996
BA, Arts, Communication Arts
AT&T May 2015 - Present
AT&T/Cingular June 2007 - May 2015
New Global Telecom August 2006 - June 2007
Simple Signal December 2004 - August 2006
XO Communications August 2000 - April 2004
Showtime Networks/Viacom June 1994 - August 2000
Skills
MobileIron MDM, McAfee EMM, GOOD Mobile Management, Blackberry Enterprise..., Exchange 2010/2007/2003, Active Directory, Wireless Networking, WiFi, VoIP, Firewalls, IP, Cisco Technologies, Mobile Device Management, Mobile Technology, Integration, Network Architecture, Enterprise Software, Professional Services, LAN-WAN, Testing, Mobile Devices, Microsoft Exchange, Data Center, Enterprise Mobility, Unified Communications, Network Design, Blackberry, Telecommunications, Android, WAN, Networking, Wireless, CCNA, Managed Services, SIP Trunking, VPN, TCP/IP
Education
University of Denver
Dual Masters, Telecommunications and CIS
University of Pennsylvania - The Wharton School
Bachelor of Sciences, Business Administration
AT&T/Cingular Sr SB Campaign ManagerAT&T Mobility2007 - Present
Intel 1997 - Present
Education
Oregon State University 1985 — 1989
AllClear ID February 2014 - Present
AllClear ID July 2010 - February 2014
Movero Technology January 2007 - October 2012
AT&T/Cingular 2001 - 2006
Skills
Management, Program Management, Blackberry, Service Delivery, Team Management, Sales, Analysis, iPhone, Vendor Management, SaaS, Team Leadership, Telecommunications, Salesforce.com, Mobile Devices, Account Management, Enterprise Software, Wireless, Product Management, Managed Services, Troubleshooting
Education
The University of Texas at Austin 1997 — 2000
BA, Latin American Studies/Government
TeleCommunication Systems October 2012 - Present
TeleCommunication Systems April 2009 - October 2012
SinglePoint 2006 - 2007
Cingular 2005 - 2006
AT&T/Cingular 2000 - 2005
AT&T Wireless 2000 - 2004
Education
Bellevue College 2007 — 2008
Database Administration
US Army Satellite Communications @ Ft Gordon, GA
Chevron - Environmental Management Company January 2014 - Present
Chevron - Downstream & Chemicals March 2012 - December 2013
Chevron - Enterprise Workforce Development April 2011 - February 2012
Chevron - Enterprise Workforce Development July 2007 - March 2011
AT&T Mobility January 2006 - June 2007
AT&T/Cingular March 2005 - December 2005
AT&T/Cingular October 2004 - February 2005
AT&T/Cingular July 2000 - September 2004
AT&T/Cingular August 1998 - June 2000
AT&T/Cingular July 1997 - July 1998
Skills
Coaching, Curriculum Design, Leadership Development, Supervisory Skills, Leadership, Human Resources, Sales, Call Center, Customer Service, Marketing, Telemarketing, Conflict Management, Management, Siebel, Retail Sales, Workshops, Automation, B2B, Career Development, Training, Performance Management, Organizational..., Executive Coaching, Change Management, Internal Communications, Strategy, Business Planning, Succession Planning, Employee Training, Talent Management, Sales Process, Team Building, Call Centers, Onboarding, Interviews, Organizational Design, Process Improvement, Training Delivery, Instructor-led Training, Training & Development, Program Management, Team Leadership
Education
University of San Francisco 2015 — 2017
Master's degree, Organizational Development
University of Illinois at Urbana-Champaign - College of Business 1990 — 1994
BS, Marketing
Wells Fargo April 2013 - Present
AT&T Mobility May 2006 - April 2009
AT&T/CINGULAR August 2003 - December 2004
AT&T WIRELESS April 2002 - August 2003
Circuit City May 2000 - February 2002
Skills
Telecommunications, Marketing Strategy, Marketing, Customer Service, Wireless, Sales, GSM, Competitive Analysis, Sales Management, Training, Selling, Leadership, Customer Satisfaction, Sales Operations, Direct Sales, Account Management, Team Building, Process Improvement, Program Management, Customer Experience, Problem Solving, Customer Retention
Education
Thomas Edison State College 2008 — 2010
Bachelor of Science, Business Administration and Management, General
Saddleback College
Computer Networking
Diablo Valley College
General Studies
Incipio Technologies June 2013 - Present
AA Wireless September 2012 - June 2013
Curacao May 2011 - August 2012
Webvisible, Inc April 2010 - February 2011
AT&T Mobility October 2006 - June 2009
AT&T Mobility June 2005 - September 2006
AT&T/Cingular August 2004 - May 2005
Skills
Sales, Sales Operations, Competitive Analysis, New Business Development, Selling, Forecasting, Cold Calling, Management, Marketing, Telecommunications, Retail, Merchandising, Direct Sales, Sales Management, Wireless, Sales Process, Customer Satisfaction, Training, Leadership, Account Management, Strategic Partnerships, Marketing Strategy, Recruiting, Budgets, Strategy, Customer Retention, Product Marketing, Customer Service, Advertising, Product Management, B2B, Customer Experience, Business Development, P&L Management, Mobile Devices, Start-ups, Salesforce.com
Education
University of California, Irvine 1997 — 1999
Bachelor of Arts, Social Sciences; Sociology
Marymount California University
Associates, Arts; Sociology