AT&T/Cingular Wireless
Industry: Mobile telecommunication company
DescriptionAT&T Mobility LLC, also known as AT&T Wireless, marketed as simply AT&T, is a wholly owned subsidiary of AT&T Inc. that provides wireless services to 138.8 million subscribers in the United States including Puerto Rico and the U.S. Virgin Islands. Customer service: 1 (800) 331-0500 Delivery tracking: 1 (877) 782-8870 Headquarters: Atlanta, GA Number of employees: 75,000 (2015) Parent organizations: AT&T, AT&T Communications Subsidiaries: AT&T Mexico, Alltel, Leap Wireless,
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AT&T/Cingular Wireless Employees
Actively Seeking A New Opportunity September 2015 - Present
Greater Atlanta Area January 2015 - Present
Cox Communications August 2011 - December 2014
Cox Communications August 2006 - August 2011
Cox Communications November 2002 - August 2006
AT&T/Cingular Wireless January 2001 - November 2002
AT&T/BellSouth Cellular Corp. July 1998 - December 2000
AT&T/BellSouth Mobility 1996 - 1998
Ticketmaster - Florida 1993 - 1996
Skills
Marketing Operations, Marketing Strategy, Advertising, Integrated Marketing, Direct Marketing, Marketing, B2B Marketing, Digital Marketing, Strategic Partnerships, Marketing Communications, Digital Media, Product Marketing, Mobile Marketing, Segmentation, Media Planning, Advertising Sales, Email Marketing, Strategy, Lead Generation, Customer Acquisition, Competitive Analysis, Interactive Marketing, Account Management, Online Advertising, Social Media Marketing, Vendor Management, Campaign Strategy..., Direct Mail, Broadcast Television, Radio Advertising, Management, Sales, B2B, Cross-functional Team..., Strategic Planning, Customer Retention, Analytics, Leadership, Brand Management
Education
Mercer University - Stetson School of Business and Economics 1998 — 2002
Master of Business Administration (M.B.A.), Business, Management, Marketing
University of Central Florida - College of Business Administration 1990 — 1993
B.S., Liberal Studies -- Business and Communications
North Springs High School
Phoenix Noir Media May 2014 - Present
Foxworth Productions November 2013 - Present
Freelance Videographer/Filmmaker August 2012 - Present
Monster, Inc July 2008 - December 2008
The Indianapolis Star September 2006 - July 2008
Comcast, Inc February 2004 - July 2006
Verizon Inc November 2002 - November 2003
T/ Cingular Wireless March 1997 - October 2002
AT&T/Cingular Wireless October 1997 - October 2001
Skills
Adobe Creative Suite, Photoshop, After Effects, Final Cut Pro, Microsoft Office, Video Editing, Video Production, Video, Videography, Photography, Digital Media, New Media, ActionScript, Flash, Mac, PowerPoint, Windows, Dreamweaver, CSS, Pro Tools, Editing, Post Production, Film, Audio Editing, Adobe Acrobat, Adobe Audition, Adobe Premiere Pro, Premiere, Social Media, Illustrator, Social Media Marketing, Web Design, Management, Graphic Design
Education
Indiana University-Purdue University at Indianapolis 2009 — 2013
Bachelor of Applied Science (B.A.Sc.), Digital Communication and Media/Multimedia
Purdue University, School of Computer Sciences 2009 — 2013
Certificate, Computer Sciences
Indiana Business College 1998 — 1999
Associate Degree, Business Administration and Management
AT&T Mobility April 2010 - Present
Yooter InterActive Marketing October 2008 - February 2010
AT&T/Cingular Wireless May 2004 - September 2008
Synchronoss Technologies June 2003 - April 2004
Creative Kids Club - Bethlehem, PA June 2001 - May 2003
Skills
Customer Service, Sales, Sales Operations, Inventory Management, Marketing, Leadership, Management, File Management, Call Center, Training, Customer Satisfaction, Sales Management, Account Management, Customer Support, Direct Sales, Telecommunications, Call Centers, Customer Retention, Budgets, Wireless, Sales Process
Education
Kutztown University of Pennsylvania 1999 — 2000
Secondary Education/English
William Allen High School 1995 — 1999
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Rodan + Fields Dermatologists / Skin & Beauty Logic April 2013 - Present
Not Disclosed April 2008 - Present
AT&T/Cingular Wireless April 2003 - April 2008
Microsoft Corporation May 1998 - November 2002
Software Spectrum 1996 - 1998
The Future Now 1994 - 1996
Napier & Judd, Inc 1991 - 1993
Skills
Mobile Messaging, Blackberry Enterprise..., Microsoft Exchange, Enterprise Mobility, Messaging, Windows Server, System Deployment, Blackberry, Active Directory, Data Center, Servers, Disaster Recovery, DNS, VMware, Virtualization, Troubleshooting, Group Policy, Microsoft Technologies, Server Architecture, Windows 7, Lean IT, Lean Transformation, Enterprise Software, Cluster, Technical Support, SharePoint, Security, SCOM, IIS
Education
Texas A&M University-Commerce 1980 — 1989
B.S.
Mt. Pleasant TX High 1975 — 1979
East Texas State University
East Texas State University
LexisNexis September 2013 - Present
GXS January 2012 - August 2013
Inovis June 2009 - June 2011
AT&T/Cingular Wireless March 2002 - December 2007
ADP September 2001 - March 2002
Skills
Process Improvement, Testing, EDI, Networking, Software Installation, Invoicing, Accounting, Integration, EDI ANSI X12, Implementation..., Computer Hardware, Quality Assurance, Troubleshooting, FTP, Technical Support, Visio, Software Documentation
Education
Embry-Riddle Aeronautical University 1992 — 1995
Aeronautical Science
Miami Dade College
Associate of Science (A.S.), Professional Piloting Technogy
AT&T/Cingular wireless May 2005 - July 2006
Target April 2003 - May 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, English, HTML, C
Education
Carrington College-Online 2012 — 2013
Associate of Science (A.S.), Health Information/Medical Records Technology/Technician
Oakland Community College
Early Childhood Education and Teaching
AT&T Mobility April 2014 - Present
AT&T Mobility 2007 - April 2014
AT&T Mobility 2007 - April 2014
AT&T/Cingular Wireless 2006 - 2007
Cingular Wireless May 2004 - August 2006
ATT Wireless Services January 1997 - June 2004
United States Army January 1991 - February 1997
Skills
Organizational..., Networking, LTE, Security, Mobile Computing, Telecommunications, ITIL, MPLS, Wireless, Network Design, HSPA, PGW, SGW, PCRF, Arduino, Linux, ATM networks, IXIA, Spirent, 802.1x, ArcSight, 3GPP, CDRs, Integration, 3G, 4G, Cisco Technologies, Unix, Routers, WAN, Network Architecture, UMTS, IP, Vendor Management, Ethernet, Troubleshooting, Switches, Network Security, LAN-WAN, Testing, System Deployment, VoIP, QoS, SIP, GSM, Computer Network..., Routing
Education
University of Phoenix 2005 — 2006
Masters, Business Administration
Rosenthal, Stein and Associates October 2012 - May 2013
CD1Books Amazon July 2011 - August 2012
Smart Staffing April 2006 - August 2007
AT&T/Cingular Wireless June 2004 - October 2005
Pomona Unified School District July 2001 - December 2003
Aldworth Company July 2002 - January 2003
Education
Pomona Unified School District Adult and Career Education 2009 — 2011
Diploma and CA State License, Cosmetology/Cosmetologist, General
AT&T Government Solutions February 2015 - Present
AT&T Government Solutions August 2011 - February 2015
AT&T Government Solutions April 2009 - August 2011
AT&T Mobility May 2001 - April 2009
AT&T/Cingular Wireless March 1997 - May 2001
Education
Harvard Business Publishing
Harvard ManageMentor Program
University of Phoenix 2003 — 2006
BA, Business Management
Wells Fargo May 2015 - Present
Wells Fargo April 2014 - April 2015
Wells Fargo Home Mortgage April 2012 - April 2014
Wells Fargo March 2010 - October 2012
Wells Fargo & Co July 2007 - March 2010
AT&T/Cingular Wireless May 2005 - July 2007
Taco Bell October 2001 - May 2005
Skills
Analysis, Process Improvement, Microsoft Office, Coaching, Program Management, Management, Strategy, Finance, Accounting, Auditing, Credit, Financial Analysis, Internal Audit, Portfolio Management, Quality Assurance, Recruiting, Team Building, Training
Education
Portland Community College
Associate's Degree, Business Management
iPhone Doctor LLC July 2011 - Present
Figota Enterprises January 2009 - Present
ClearSound- Car Audio September 2010 - May 2013
AT&T/Cingular Wireless August 2001 - May 2006
Skills
SEO, Social Media, Sales, Email Marketing, Social Media Marketing, Social Networking, New Business Development, Entrepreneurship, Marketing Strategy, Online Advertising, Graphic Design, Marketing, Web Design, Online Marketing, Start-ups, Strategic Partnerships, Strategic Planning, Sales Management, Wireless
Education
XINNIX Mortgage School 2006 — 2006
Mortgage Consultant, Loan Products
University of Arizona 1998 — 2003
Bachelor of Arts (B.A.), International Marketing/Spanish Literature
United States Marine Corps 1995 — 2001
Honorably Discharged, 1391 Bulk Fuel Specialist
AT&T January 2009 - Present
AT&T/Cingular Wireless May 2001 - January 2009
Federal Regulatory Affairs January 1998 - January 2001
Pacific Bell/SBC Operations, Inc January 1994 - January 1998
Alum Rock Unified School District January 1992 - January 1994
San Francisco State University January 1991 - January 1992
San Francisco State University January 1990 - January 1992
Lions Blind Center of Oakland January 1989 - January 1990
San Francisco State Univ January 1988 - January 1990
Education
San Francisco State University
Bachelor of Arts, Liberal Studies
San Francisco State University
Master of Arts, Studies; Education
Realtor - Avenue Realty July 2014 - March 2015
Nashville Real Estate Services December 2013 - June 2014
Skywatch Traffic January 2013 - July 2013
Podcamp 2012 Nashville 2012 - 2012
AT&T/Cingular Wireless March 2003 - September 2011
AT&T Mobility 2003 - 2011
Interactive Blvd 2002 - 2003
99.7 WTN Radio 1998 - 2002
WSM AM FM Radio 1984 - 1994
WSM AM FM Radio 1984 - 1994
Skills
Sponsorship, Event Marketing, Advertising Sales, Sports Marketing, Budget Management, Brand Awareness, Integrated Marketing, Account Management, Media Planning, Strategic Partnerships, Marketing Communications, Public Speaking, Budgets, Copywriting, Public Relations, Event Planning, Marketing, Sales, Social Media, Project Management, Cross-functional Team..., Brand Management, Fundraising, Social Media Marketing, Email Marketing, Marketing Strategy, Online Marketing, Direct Marketing, Product Marketing, Online Advertising, B2B, Social Networking, Market Planning, Lead Generation
Education
Austin Peay State University
Bachelor of Science
Hewlett Packard November 2009 - Present
T-Mobile April 2007 - November 2009
AT&T/Cingular Wireless December 2003 - February 2007
Skills
HP, Solution Selling, Direct Sales, Sales Process, Managed Services, Partner Management, Salesforce.com, Cold Calling, Sales Presentations, Sales Operations, Channel Partners, Account Management
Education
The University of New Mexico - Robert O. Anderson School of Management 2007 — 2009
BBA, Accounting
Rank Fuse Interactive May 2015 - Present
Kinetic Supply Company August 2014 - April 2015
Sweet Spot Marketing April 2012 - April 2015
Sweet Spot Marketing August 2008 - April 2012
PlattForm Advertising May 2006 - August 2008
Plattform advertising July 2005 - May 2006
AT&T/Cingular Wireless 2004 - 2005
Skills
SEO, PPC, SEM, Online Marketing, Organic Search, Interactive Marketing, Google Analytics, Google Adwords, Search Advertising, Online Advertising, SEO copywriting, Advertising, Web Analytics, Social Media Marketing, Keyword Research, Link Building, Conversion Optimization, Web Content Management, Lead Generation, Website Development, Mobile Marketing, Marketing Strategy, CMS, Digital Marketing, Landing Page..., Affiliate Marketing, Social Media, Blogging, Analytics, Local Search, Facebook, Account Management, New Business Development, SMO, Online Reputation..., Competitive Analysis, Web Development, Media Buying, Wordpress, Web Design, Content Management, YouTube, Search Engine Technology, Joomla, Keyword Analysis, Google Adwords..., Web Marketing, Content Marketing, Google Webmaster Tools, Online Lead Generation
Education
The University of Kansas 1999 — 2004
Bachelor's degree
University of Kansas 1999 — 2004
Bachelors
Vibrant Property Services LLC October 2013 - Present
Crossroads Infiniti South May 2013 - October 2013
PaverStone Design Group November 2009 - May 2013
Nationwide Insurance September 2007 - April 2008
Crossroads Infiniti September 2007 - April 2008
AT&T/Cingular Wireless October 2004 - January 2007
Skills
Process Improvement, Sales, Customer Satisfaction, Project Planning, Team Building, Customer Service, Leadership, Change Management, Project Management, Business Analysis
Education
DeVry University 2009 — 2015
Bachelor's degree, Business Administration and Project Management
Hondros College 2001 — 2001
sales license, Real Estate
AT&T June 2011 - Present
AT&T July 2008 - June 2011
AT&T Mobility 2007 - September 2010
AT&T/Cingular Wireless November 2005 - December 2007
Cingular Wireless June 2002 - November 2005
Sapient 1998 - 2001
IBM 1995 - 1998
Crawford Communications 1992 - 1996
Skills
User Experience, Interaction Design, Information Architecture, Usability, Web Design, Multimedia, Experience Design, User-centered Design, Customer Experience, Usability Testing, Ethnography, User Interface Design, Mobile Internet, Design Research, Strategy, Content Strategy, Content Management, User Experience Design, User Interface, E-commerce, User Research, Mobile Applications, Heuristic Evaluation, Usability Engineering, Agile Project Management, Web Analytics, Mobile Devices, Digital Strategy, Human Computer..., Customer experience..., Change agent, Road Map Development
Education
Swarthmore College 1987 — 1991
BA, History
ADP April 2015 - Present
USAA March 2013 - January 2015
Perficient September 2011 - August 2012
Continental Airlines January 2010 - September 2011
Mobients May 2009 - November 2009
Aquent June 2008 - April 2009
AT&T/Cingular Wireless July 2007 - May 2008
Freddie Mac, McLean, VA 2004 - 2007
Capital One September 2003 - September 2004
Verizon March 2003 - August 2003
Skills
Usability Testing, User Experience, User-centered Design, Information Architecture, User Interface Design, Usability Engineering, Mobile Devices, Human Computer..., User Interface, Usability, Wireframes, User Research, Information Design, User Experience Design, User Scenarios, Human Factors, Software Design, Requirements Analysis, Testing, Business Requirements, Interaction Design, Mobile Applications, Persona, Heuristic Evaluation, User Stories, Agile Methodologies, Web Applications, E-commerce, Contextual Inquiry, Task Analysis
Education
Hamline University
BA, International Relations, Economics
Howard University
Human Ecology
Texas Dow Employees Credit Union March 2009 - Present
Catapult Systems August 2007 - January 2009
Trendec Consulting July 2006 - August 2007
AT&T/Cingular Wireless November 1999 - June 2006
AT&T Wireless November 1998 - November 1999
Skills
Integration, Management, Business Analysis, Change Management, Software Development, Strategy, Strategic Planning, Requirements Analysis, CRM, Enterprise Software, Business Intelligence, SharePoint, Project Management, E-commerce, Analysis, Project Planning, Training, Vendor Management, Requirements Gathering, Marketing, Call Centers, Risk Management, Banking, Process Improvement, Team Leadership
Education
The University of Texas at Austin 1996 — 1998
BS with Honors
Stephen F. Austin State University 1994 — 1996
Panda Restaurant Group, Inc. July 2014 - Present
Panda Restaurant Group Inc. February 2010 - July 2014
Panda Restaurant Group, Inc. February 2009 - January 2011
Panda Restaurant Group, Inc. April 2007 - February 2009
Panda Restaurant Group, Inc. May 2005 - April 2007
AT&T/Cingular Wireless August 2003 - April 2005
Kaplan Test Prep May 2002 - August 2003
Walt Disney Company December 2000 - November 2001
Skills
Customer Service, Microsoft Excel, Outlook, PowerPoint, Microsoft Office, Microsoft Word, Event Planning, Public Speaking, Data Entry, Social Media, Leadership
Education
Pasadena City College 2008 — 2010
Certificate, Paralegal, 3.82
University of California, Riverside 1999 — 2003
Bachelor of Science, Business Administration
SunTrust Bank June 2014 - Present
Wachovia, A Wells Fargo Company December 2010 - June 2014
Bank of America November 2010 - December 2010
Bank of America July 2009 - November 2010
CitiCards February 2006 - April 2009
AT&T/Cingular Wireless April 2003 - December 2006
AT&T Wireless 1999 - 2005
AT&T Wireless 2000 - 2003
Skills
Call Center, Process Improvement, Customer Service, Operations Management, Banking, Credit, Training, Cross-functional Team..., Leadership, Team Building, Business Analysis, Forecasting, Six Sigma, Change Management, Risk Management, Call Centers, Budgets, Microsoft Office, Microsoft Word, Customer Satisfaction, Process Scheduler, PowerPoint, Outlook, Microsoft Excel, Sales, Customer Experience, Analysis, Management, Performance Management
Education
University of Phoenix 2011 — 2014
Master of Business Administration (MBA), Information Technology Project Management, 3.26
University of Phoenix 2009 — 2011
Bachelor of Science (B.S.), Business Administration and Management, General, 2.67
University of Phoenix 2007 — 2008
Associate of Arts, Business Management, 2.29
Emerson ReadyStaff December 2010 - Present
TrainingPros May 2010 - Present
ASI May 2010 - Present
TrueBridge Resources, A North Highland Company September 2013 - July 2014
IBM March 2007 - March 2010
AT&T/Cingular Wireless January 2006 - March 2007
Leica Geosystems August 2005 - January 2006
Federated Department Stores May 2003 - August 2005
NovoLogic October 2001 - September 2002
IBM July 1998 - October 2001
Skills
Instructional Design, Instructor-led Training, E-Learning, ADDIE, Captivate, Blended Learning, Needs Analysis, SnagIt, Content Management, Training, Employee Training, Program Management, Technical Writing, SCORM, Curriculum Design, Technical Training
Education
Georgia State University
Thomson-FindLaw January 2007 - Present
Meritech Inc. 2005 - 2007
AT&T/Cingular Wireless 2003 - 2005
Skills
Sales Management, Advertising Sales, Sales Process, Account Management, Advertising, B2B, Building Relationships, Business Development, CRM, Cold Calling, Competitive Analysis, Contract Negotiation, Customer Retention, Customer Service, Digital Marketing, Direct Marketing, Direct Sales, Email Marketing, Key Account Management, Lead Generation, Market Research, Marketing, Marketing Communications, Marketing Management, Marketing Strategy, Negotiation, New Business Development, Online Advertising, Online Marketing, Product Marketing, SEM, SEO, SaaS, Sales, Sales Operations, Sales Presentations, Salesforce.com, Selling, Selling Skills, Social Media, Social Media Marketing, Social Networking, Solution Selling, Strategic Partnerships, Strategy, Time Management, Web Design, Web Marketing, PPC, Web Analytics
Education
Keller Graduate School of Management 2006 — 2008
MBA, Marketing
Devry University 2004 — 2006
Bachelors, Management
Itt Technical Institute 2002 — 2004
Associates, Computer Networking
ClickSoftware February 2015 - Present
Sprint February 2013 - February 2015
DIGITAL RIVER WORLD HEADQUARTERS January 2008 - May 2009
DIGITAL PORTRAITS/LIFETOUCH PHOTOGRAPHY June 2006 - July 2007
AT&T/CINGULAR WIRELESS January 2005 - July 2006
AT&T January 1998 - January 2005
AT&T Wireless Services January 1996 - January 1997
Skills
Sales Management, Account Management, Wireless, Telecommunications, Direct Sales, New Business Development, Strategy, Management, Sales, Leadership Development, Leadership, Solution Selling, Strategic Partnerships, Customer Retention, Sales Operations
Education
University of Minnesota Duluth
Bachelor of Arts, Business Administration; Management; Communications
Harkman Family Enterprises DBA Edible Arrangements of Edina May 2008 - October 2010
AT&T/Cingular Wireless February 2004 - November 2006
AT&T Broadband 2000 - 2002
Skills
Strategic Partnerships, Wireless, Direct Sales, Solution Selling, Sales Management, Account Management, Sales, Telecommunications, Strategic Planning, Sales Process, Product Marketing, Sales Operations, New Business Development, Call Center, Team Building, Marketing Strategy, Cross-functional Team..., Selling, Retail, Customer Service, Start-ups
Education
University of Minnesota-Twin Cities 1976 — 1980
Bachelor of Arts, Speech-Communications
Walgreens 2010 - Present
Follett Higher Education Group 2009 - 2010
Jones Lang LaSalle 2008 - 2009
AT&T/Cingular Wireless 2000 - 2007
Ameritech Cellular / SBC 1998 - 2000
Ameritech Cellular 1997 - 1998
CE Design, Ltd. 1995 - 1997
Robert G. Lyon & Associates 1991 - 1991
Skills
Retail Design, Visual Merchandising, Project Management, Construction Management, Store Fixtures, Signage, Architectural Design, Fixture Design, Commercial Interiors, AutoCAD, Photoshop, MS Project, Microsoft Office, Facilities Management, LEED, Merchandising, Construction, Space-planning, Six Sigma, PMP, Retail Branding, ADA compliance, FF&E, Plannning, Renovation, Retail, Cross-functional Team..., Program Management, Space planning, Architectural Drawings, Team Building, Contract Negotiation, Project Planning, Submittals, Budgets, Project Coordination, Architecture, Procurement, Time Management, Vendor Management, Contract Management, Team Leadership, Project Portfolio..., Management, Leadership, Process Improvement, Space Planning
Education
MITS - Management & Information Technology Solutions
Northern Michigan University
Bachelor of Fine Arts (BFA)
Northern Michigan University
Associate
AT & T April 2015 - Present
AT&T Mobility January 2013 - March 2015
AT&T August 2009 - December 2012
AT&T/Cingular Wireless July 2005 - August 2009
AT&T/Cingular Wireless December 1995 - July 2005
Skills
Wireless, Telecommunications, Customer Experience, Retail Sales, Customer Satisfaction, Solution Selling, Training, Leadership Development..., Presentations, Team Leadership, Program Management, Sales Operations, Retail, Sales Process, Sales Management, Sales, Customer Retention, Coaching, Call Centers, Mobile Devices, Account Management, Time Management, Managed Services, VoIP, Cellular Communications, Networking, Cross-functional Team..., Unified Communications, Strategic Partnerships, Selling
Education
Carthage College 1987 — 1991
Bachelor of Science (BS), Business Administration and Management, General
MetroPCS January 2014 - Present
AT&T June 2008 - November 2013
AT&T/Cingular Wireless May 2006 - June 2008
Cingular Wireless May 2005 - April 2006
Cingular Wireless February 2004 - April 2005
Cingular Wireless December 2001 - January 2004
Cingular Wireless March 2001 - December 2001
Skills
Product Marketing, Telecommunications, Wireless, Product Management, Strategic Partnerships, Advertising, Sales Operations, Customer Retention, Retail
Education
Ball State University 1995 — 1999
Bachelors of Science, Business, Management, Marketing, and Related Support Services
AVASA November 2008 - Present
Sulake, Inc May 2010 - May 2011
UNIVERSITY MEDICAL PHARMACEUTICALS December 2008 - November 2009
Pacific Monarch Resorts August 2006 - September 2008
LENNAR CORPORATION November 2004 - August 2006
Hertz Equipment Rental June 2001 - October 2004
at&t/Cingular Wireless February 1997 - June 2001
Sigma Alpha Epsilon 1986 - 1988
City of Irvine 1984 - 1988
City of Irvine 1984 - 1988
Education
University of California, Irvine 1984 — 1998
Bachelor of Arts, Economics/History
Baylor University - Hankamer School of Business 1995 — 1996
California State University-San Bernardino - College of Business and Public Administration
MBA (expected 2010), Business with emphasis in finance
Redlands HS
Emory Rehabilitation July 2014 - Present
Fields of Bling September 2013 - Present
Select Physical Therapy July 2009 - Present
Metro Directories October 2008 - February 2009
AT&T/Cingular Wireless November 2004 - June 2008
Cingular Wireless October 2000 - November 2004
Cingular Wireless August 1999 - October 2000
Cingular Wireless October 1998 - August 1999
Cingular Wireless October 1995 - July 1999
Skills
Customer Service, Sales, Time Management, Management, Networking, Teamwork, Advertising, Customer Satisfaction, Sales Management, Profit, Customer Retention, Retail Sales, Direct Sales
Education
Gordon College 1994 — 1995
Golfsmith Int'l November 2012 - June 2013
The Men's Wearhouse February 2005 - June 2012
Talbridge Consulting February 2005 - July 2011
AT&T Wireless 1993 - 2003
AT&T/Cingular Wireless 1993 - 2003
Skills
Vendor Management, SDLC, Business Analysis, Cross-functional Team..., Program Management, Product Management, PMP, PMO, Telecommunications, Integration, Project Management, Process Improvement, Data Warehousing, E-commerce, Business Intelligence, Team Leadership, Strategic Planning, Wireless, CRM, IT Strategy, Business Process, Management, Software Project..., IT Management, Change Management, Team Management, Team Building, Solution Architecture, Leadership, Customer Experience, Disaster Recovery, SharePoint, Information Technology, ERP, Business Process..., Software Development, Analysis, Consulting, Requirements Analysis, MS Project, Analytics, Quality Assurance, Enterprise Architecture, Project Planning, SaaS, Enterprise Software, Requirements Gathering, Cloud Computing, Outsourcing, Professional Services
Education
The University of Texas at Austin 1984 — 1988
BBA, Finance
Anderson High School
SLAC National Accelerator Laboratory April 2014 - Present
Aspire Public Schools March 2011 - June 2013
Ravenswood School District November 2010 - June 2011
One East Palo Alto/The Barbara A. Mouton Multicultural Wellness Center June 2009 - July 2010
One East Palo Alto February 2008 - June 2009
AT&T/Cingular Wireless December 2001 - June 2007
United Parcel Service June 1997 - December 2001
Skills
Non-profits, Public Relations, Event Planning, Social Media, Event Management, Administrative Office..., World Class Customer..., Special Education, Receptionist Duties, Microsoft Office, Apple OS, Office Management, Nonprofits, Volunteer Management, Community Outreach, Public Speaking, Fundraising
Education
Jackson State University 1992 — 1998
Bachelor of Science, Mass Communications
Menlo-Atherton High School 1988 — 1992
Bachelor of Science (BS), Mass Communication/Media Studies
Wood Group Mustang December 2014 - Present
American Bureau of Shipping October 2012 - December 2014
PBG 2002 - October 2012
AT&T/Cingular Wireless March 1997 - June 2000
VALIC October 1992 - March 1997
Skills
Onboarding, Talent Management, Employee Relations, Succession Planning, HR Consulting, Training Delivery, College Recruiting, HR Policies, Performance Management
Education
Texas A&M University
Communication and Media Studies
Capital One (Sharebuilder) November 2010 - Present
NYK Business System October 2006 - October 2010
Washington Mutual, Inc. October 2005 - October 2006
AT&T/Cingular Wireless February 2001 - October 2005
Skills
Oracle RAC, Disaster Recovery, Sybase
Education
Arizona State University
M.S., Information System
TJ's Special Tymes & Events February 2010 - Present
AT&T/Cingular Wireless November 2005 - October 2009
American Red Cross May 2005 - November 2005
CIGNA Healthcare August 2004 - February 2005
Cricket Communications May 2002 - June 2004
Education
North Carolina Agricultural and Technical State University 1997 — 2002
BS, Communications
Phoenix University
Masters, MBA
North Carolina A&T State University
Bachelor of Arts, Communications
AT&T/CINGULAR WIRELESS January 2002 - Present
Wesley Medical Center January 2001 - January 2002
Wesley Medical Center January 2000 - January 2001
BURLINGTON AIR EXPRESS January 1997 - January 1998
Education
The University of Memphis
Bachelor of Science, Human Movement Sciences & Exercise Physiology
AT&T December 2012 - Present
Self published November 1999 - Present
AT&T November 2003 - December 2012
AT&T/Cingular Wireless September 2003 - November 2003
Cingular Wireless (now AT&T) January 2003 - September 2003
Cingular Wireless September 2001 - January 2003
Caprock/McLeodUSA November 2000 - August 2001
Cellular & Pager Warehouse - Southwestern Bell Agent September 1999 - October 2000
University of Arkansas April 1996 - February 1997
University of Arkansas September 1995 - May 1996
Skills
Training, Leadership, Management, Telecommunications, Call Centers, Marketing, Sales Operations, Project Management, Networking, Customer Satisfaction, Sales, Troubleshooting, Coaching, Access, Customer Experience, Wireless, Customer Service
Education
University of Arkansas at Pine Bluff 1990 — 1995
BA, English, Journalism
University of Arkansas
Bachelor's of Arts, English; Journalism
Harlan Community Academy Chicago, IL
University of Arkansas
Master's of Arts, Marketing and Journalism
Haylor, Freyer & Coon, Inc. August 2012 - Present
Liberty Mutual Insurance October 2007 - July 2012
AT&T/CINGULAR WIRELESS January 2000 - January 2007
Skills
Insurance, Property & Casualty..., Umbrella Insurance, Commercial Insurance, Life Insurance, Casualty, Term Life Insurance, Underwriting, General Insurance, Whole Life, Fixed Annuities, Health Insurance, Sales, Cold Calling, Legal Liability, Homeowners, Commercial Lines, Liability, Disability Insurance, Workers Compensation
Education
Mohawk Valley Community College 1993 — 1995
Associates Degree, Business management
Southland PacLease April 2014 - Present
Penske Truck Leasing February 2005 - February 2014
AT&T/Cingular Wireless January 2003 - February 2005
Skills
Fleet Management, Trucking, Transportation, Transportation..., Logistics, DOT regulations, Operations Management, Customer Satisfaction, Cold Calling, Inventory Management, Account Management, Logistics Management
Education
Louisiana State University 1997 — 2003
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Victoria's Secret March 2012 - Present
Palmetto GBA July 2007 - Present
US Navy December 2008 - September 2011
United Health Care October 2008 - December 2008
AT&T/Cingular Wireless May 2004 - January 2006
T Wireless December 2002 - May 2004
T Wireless November 2001 - December 2002
Education
Arcadia High School
High school Diploma
Eastern Shore Community College
Continuing Education; Speech and Communication, Humanities
North Carolina A&T State University
Special Education, Speech and Communication, Sociology and Psychology
AT&T November 2009 - Present
AT&T/Cingular Wireless October 2005 - November 2009
Cingular Wireless October 2004 - October 2005
Skills
Project Management, Telecommunications, Process Improvement, Team Leadership, Customer Service, Program Management, Leadership, Microsoft Office, Testing, Cross-functional Team...
Education
Laguardia Community College 1987 — 1989
ASSOCIATE OF SCIENCE, BUSINESS ADMINISTRATION