AttivaSoft Company
Industry: IT service management company
DescriptionFounded: 1998 Subsidiary: StrategyLincs LLCFeedbackDisclaimer Claim this knowledge panel Knowledge ResultSee photos See outsideMoved, closed, or was never hereReportAttivasoft LLCWebsiteDirections Saved (0) Saved Save Computer support and services in Columbia, Maryland Address: 7130 Minstrel Way #130, Columbia, MD 21045 Hours: Closed ⋅ Opens 8AM Mon SaturdayClosedSundayClosedMonday8AM–5PMTuesday8AM–5PMWednesday8AM–5PMThursday8AM–5PMFriday8AM–5PMSuggest an edit Unable to add this file. Please check that it is a valid photo. Phone: (410) 715-4446Category: : Website: : : : : Place name: : Website: http://www.attivasoft.com/ Category: Computer Support and Services Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a questionBe the first to ask a question
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AttivaSoft Employees
Employee
Years
Job
Industry
Amie Stone Amie Stone's AttivaSoft Experience November 2014 - Present
Job Director, Technology Services Six Sigma, ITIL, ISO, CMMI, Project Mgr PMI, Agile, SCRUM, Waterfall, Remedy Architect
Industry Information Technology and Services
Experience
AttivaSoft November 2014 - Present
AttivaSoft September 2008 - Present
AttivaSoft January 2004 - Present
AttivaSoft May 2001 - Present
AttivaSoft May 2001 - Present
AttivaSoft March 2014 - November 2014
AttivaSoft November 2012 - March 2014
AttivaSoft (Formerly RIGID Systems) January 2008 - September 2008
Remedy Corporation August 2000 - May 2001
ESQ November 1999 - August 2000
Skills
Crystal Reports, Customer Relations, Remedy, IT Service Management, Windows, Microsoft Office, Dreamweaver, Word, Customer Service, Service Desk, VoIP, BMC Remedy, Call Center, Contact Centers, Project Management, Team Leadership, Leadership Development, Technical Leadership, SRM, CRM, Incident Management, Asset Managment, Change Management, Service Level Management, Quality Assurance, Quality Management, Six Sigma, CMMI, ISO 27001, ISO 20000, Iso 9000, Quality Auditing, Quality System, Software Quality..., Software Engineering, Software Project..., Customer Service..., Process Improvement, Call Centers, Service Management, ITIL, Green Belt, PMP, ITSM, Joomla, Business Process..., Service Desk Management, Microsoft SQL Server, Integration, Requirements Analysis
Education
University of Maryland Baltimore County 1994 — 1998
BS, Networking - Information Systems
Essex Community College 1993 — 1995
BA, General Studies
Perry Hall High School 1990 — 1993
AttivaSoft November 2014 - Present
AttivaSoft September 2008 - Present
AttivaSoft January 2004 - Present
AttivaSoft May 2001 - Present
AttivaSoft May 2001 - Present
AttivaSoft March 2014 - November 2014
AttivaSoft November 2012 - March 2014
AttivaSoft (Formerly RIGID Systems) January 2008 - September 2008
Remedy Corporation August 2000 - May 2001
ESQ November 1999 - August 2000
Skills
Crystal Reports, Customer Relations, Remedy, IT Service Management, Windows, Microsoft Office, Dreamweaver, Word, Customer Service, Service Desk, VoIP, BMC Remedy, Call Center, Contact Centers, Project Management, Team Leadership, Leadership Development, Technical Leadership, SRM, CRM, Incident Management, Asset Managment, Change Management, Service Level Management, Quality Assurance, Quality Management, Six Sigma, CMMI, ISO 27001, ISO 20000, Iso 9000, Quality Auditing, Quality System, Software Quality..., Software Engineering, Software Project..., Customer Service..., Process Improvement, Call Centers, Service Management, ITIL, Green Belt, PMP, ITSM, Joomla, Business Process..., Service Desk Management, Microsoft SQL Server, Integration, Requirements Analysis
Education
University of Maryland Baltimore County 1994 — 1998
BS, Networking - Information Systems
Essex Community College 1993 — 1995
BA, General Studies
Perry Hall High School 1990 — 1993
Malcolm T. Green Malcolm T. Green's AttivaSoft Experience September 2013 - March 2014
Job Sys Integration/Test Engineer Sr. at Lockheed Martin
Industry Information Technology and Services
Experience
Lockheed Martin March 2015 - Present
AttivaSoft September 2013 - March 2014
COmputing TechnologieS, Inc November 2011 - June 2013
COmputing TechnologieS, Inc September 2007 - November 2011
Computing Technologies September 2004 - September 2007
COmputing TechnologieS, Inc September 2004 - September 2007
Computing Technologies October 2000 - September 2004
Computing Technologies, Inc October 2000 - September 2004
United Concordia Companies, Inc March 1999 - September 2000
MCI WorldCom, Inc June 1995 - March 1999
Skills
Oracle, SQL*Plus, SQL, AJAX, Software Documentation, Databases, HTML, System Administration, C#, Microsoft SQL Server, ASP.NET, Program Management, Unix, SharePoint, Access, Customer Service, Visual Basic, Windows Server, Troubleshooting, MySQL, ASP, XML, Training, Integration, Requirements Analysis, Windows 7, Programming, VMware, Active Directory, IIS, Security, Windows XP, Help Desk Support, Operating Systems
Education
Duquesne University 1988 — 1990
Northern Virginia Community College 2005 — 2006
Learning Tree
NOVA Alexandria Campus
Oracle University
Lockheed Martin March 2015 - Present
AttivaSoft September 2013 - March 2014
COmputing TechnologieS, Inc November 2011 - June 2013
COmputing TechnologieS, Inc September 2007 - November 2011
Computing Technologies September 2004 - September 2007
COmputing TechnologieS, Inc September 2004 - September 2007
Computing Technologies October 2000 - September 2004
Computing Technologies, Inc October 2000 - September 2004
United Concordia Companies, Inc March 1999 - September 2000
MCI WorldCom, Inc June 1995 - March 1999
Skills
Oracle, SQL*Plus, SQL, AJAX, Software Documentation, Databases, HTML, System Administration, C#, Microsoft SQL Server, ASP.NET, Program Management, Unix, SharePoint, Access, Customer Service, Visual Basic, Windows Server, Troubleshooting, MySQL, ASP, XML, Training, Integration, Requirements Analysis, Windows 7, Programming, VMware, Active Directory, IIS, Security, Windows XP, Help Desk Support, Operating Systems
Education
Duquesne University 1988 — 1990
Northern Virginia Community College 2005 — 2006
Learning Tree
NOVA Alexandria Campus
Oracle University
Ivo Tasong Ivo Tasong's AttivaSoft Experience June 1998 - Present
Job Cofounder, AttivaSoft LLC Seamless Enterprise Service Management
Industry Information Technology and Services
Experience
AttivaSoft June 1998 - Present
Skills
Process Improvement, ITIL, IT Service Management, BMC Remedy, Integration, Service Desk, Incident Management, SDLC, Requirements Analysis, Change Management, Business, Configuration Management, Business Analysis, Business Telephony..., Client Contact Center..., Service Delivery, Service Management, Entrepreneurship, IT Strategy, Strategic Planning, Management, IT Management, Program Management, Project Management, Risk Management, Enterprise Architecture, Leadership, Business Intelligence, Vendor Management, CMDB, CRM, SharePoint, Software Engineering, Active Directory, Governance, Team Building, Visio, SQL, Team Leadership, Troubleshooting, Software Documentation, Client, Database Design, CMMI
Education
Algonquin College of Applied Arts and Technology 1993 — 1996
Computer Programmer
AttivaSoft June 1998 - Present
Skills
Process Improvement, ITIL, IT Service Management, BMC Remedy, Integration, Service Desk, Incident Management, SDLC, Requirements Analysis, Change Management, Business, Configuration Management, Business Analysis, Business Telephony..., Client Contact Center..., Service Delivery, Service Management, Entrepreneurship, IT Strategy, Strategic Planning, Management, IT Management, Program Management, Project Management, Risk Management, Enterprise Architecture, Leadership, Business Intelligence, Vendor Management, CMDB, CRM, SharePoint, Software Engineering, Active Directory, Governance, Team Building, Visio, SQL, Team Leadership, Troubleshooting, Software Documentation, Client, Database Design, CMMI
Education
Algonquin College of Applied Arts and Technology 1993 — 1996
Computer Programmer
Harry Green Harry Green's AttivaSoft Experience April 2010 - August 2013
Job Consumer and Industry Affairs PMO
Industry Government Administration
Experience
United States Postal Service April 2015 - Present
Accenture Federal Services August 2013 - Present
AttivaSoft April 2010 - August 2013
StrategyLincs August 2008 - April 2010
BearingPoint August 2006 - August 2008
AFL Web Printers November 2005 - August 2006
Bowater January 2001 - January 2005
Atlanta Journal Constitution April 1994 - January 2001
Unimax Technologies October 1992 - April 1994
Skills
Telephony, Freeswitch, PHP, MySQL, Oracle, Process Engineering, Database Design, Call Center, Six Sigma, Mentoring, SQL Server, Customer Relations, Problem Solving, Team Building, Change Management, Process Improvement, Telecommunications, Business Process..., Program Management, Business Strategy, HTML, Operations Management, Product Development, Business Analysis, Call Centers, Management, Customer Service, PMP, ITIL Process, Agile Methodologies, Full SDLC, Kaizen Leadership, IV&V, Project Management, Microsoft SQL Server, Troubleshooting, Training, Visio, Leadership, Enterprise Software, Integration, Strategy
Education
Yale University - Yale School of Management 2006 — 2007
Diploma, Business Management
Troy University 1988 — 1992
BS, Computer Science
United States Postal Service April 2015 - Present
Accenture Federal Services August 2013 - Present
AttivaSoft April 2010 - August 2013
StrategyLincs August 2008 - April 2010
BearingPoint August 2006 - August 2008
AFL Web Printers November 2005 - August 2006
Bowater January 2001 - January 2005
Atlanta Journal Constitution April 1994 - January 2001
Unimax Technologies October 1992 - April 1994
Skills
Telephony, Freeswitch, PHP, MySQL, Oracle, Process Engineering, Database Design, Call Center, Six Sigma, Mentoring, SQL Server, Customer Relations, Problem Solving, Team Building, Change Management, Process Improvement, Telecommunications, Business Process..., Program Management, Business Strategy, HTML, Operations Management, Product Development, Business Analysis, Call Centers, Management, Customer Service, PMP, ITIL Process, Agile Methodologies, Full SDLC, Kaizen Leadership, IV&V, Project Management, Microsoft SQL Server, Troubleshooting, Training, Visio, Leadership, Enterprise Software, Integration, Strategy
Education
Yale University - Yale School of Management 2006 — 2007
Diploma, Business Management
Troy University 1988 — 1992
BS, Computer Science
Lynette Morton-Fletcher Lynette Morton-Fletcher's AttivaSoft Experience July 2006 - May 2008
Job Billing Specialist US Shared Services/FTI Consulting
Industry Financial Services
Experience
O'Melveny & Myers LLP September 2015 - Present
FTI Consulting August 2014 - Present
CohnReznick LLP June 2008 - August 2014
AttivaSoft July 2006 - May 2008
Time Warner Telecom March 1999 - June 2006
Skills
Accounts Receivable, Microsoft Office, Accounting, Financial Reporting, Customer Service, Billing Process, Billing Systems, Invoice Processing, Auditing, Financial Accounting, Finance, Tax, Invoicing, Process Improvement, Purchase Orders, Research, Customer Retention, Data Analysis, Time Management, Accounts Payable, Sarbanes-Oxley Act, Management, Reports, Communication Skills, Data Integrity, Peachtree, Spreadsheets, Sarbanes-Oxley, Great Plains Software, Voice Over, Radio, Creative Writing, Public Speaking
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1991 — 1992
O'Melveny & Myers LLP September 2015 - Present
FTI Consulting August 2014 - Present
CohnReznick LLP June 2008 - August 2014
AttivaSoft July 2006 - May 2008
Time Warner Telecom March 1999 - June 2006
Skills
Accounts Receivable, Microsoft Office, Accounting, Financial Reporting, Customer Service, Billing Process, Billing Systems, Invoice Processing, Auditing, Financial Accounting, Finance, Tax, Invoicing, Process Improvement, Purchase Orders, Research, Customer Retention, Data Analysis, Time Management, Accounts Payable, Sarbanes-Oxley Act, Management, Reports, Communication Skills, Data Integrity, Peachtree, Spreadsheets, Sarbanes-Oxley, Great Plains Software, Voice Over, Radio, Creative Writing, Public Speaking
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1991 — 1992
Brian Hirsch's AttivaSoft Experience February 2008 - May 2008
Job Systems Analyst ITSM Applications Administrator
Industry Computer & Network Security
Experience
JCLG Enterprises, Inc. April 2012 - August 2015
The Childrens Hospital of Philadelphia February 2009 - July 2010
Quality Technology, Inc. September 2008 - February 2009
AttivaSoft February 2008 - May 2008
RightStar Systems July 2007 - September 2007
CXI July 2006 - July 2007
InfoSpherix August 2001 - June 2006
Skills
ITIL, IT Service Management, Information Security, Service Desk, Incident Management, Configuration Management, Microsoft SQL Server, Crystal Reports, Technical Support, Enterprise Architecture, Management, Active Directory, IT Management, Business Analysis, IT Strategy, Integration
Education
University of Maryland University College 2005 — 2008
Allegany College of Maryland 1997 — 1999
Bel Air Elem
JCLG Enterprises, Inc. April 2012 - August 2015
The Childrens Hospital of Philadelphia February 2009 - July 2010
Quality Technology, Inc. September 2008 - February 2009
AttivaSoft February 2008 - May 2008
RightStar Systems July 2007 - September 2007
CXI July 2006 - July 2007
InfoSpherix August 2001 - June 2006
Skills
ITIL, IT Service Management, Information Security, Service Desk, Incident Management, Configuration Management, Microsoft SQL Server, Crystal Reports, Technical Support, Enterprise Architecture, Management, Active Directory, IT Management, Business Analysis, IT Strategy, Integration
Education
University of Maryland University College 2005 — 2008
Allegany College of Maryland 1997 — 1999
Bel Air Elem
Emmanuel Sonny Galia's AttivaSoft Experience April 2014 - Present
Job Senior Solutions Architect at AttivaSoft
Industry Information Technology and Services
Experience
AttivaSoft April 2014 - Present
Modis, Government Services Group July 2012 - April 2014
AttivaSoft May 2009 - July 2012
Children's National Medical Center December 2007 - May 2009
ReliaTrust Technologies January 2007 - December 2007
Children's National Medical Center January 2003 - January 2007
Comcast December 2002 - January 2003
Heald College July 1995 - March 2002
Skills
Software Development, BMC Remedy, BMC IT Service..., BMC Service Request..., Troubleshooting, Crystal Reports, Information Technology, Incident Management, IT Service Management, Requirements Analysis, Operating Systems, Help Desk Support, Visio, Microsoft Office, Computer Hardware, Active Directory, Service Desk, ITIL, Software Documentation, System Administration, SharePoint, Database Admin, Spreadsheets, Business Services, CMDB, Software Installation, Integration, IT Management, Windows Server, Servers, IT Operations, Teamwork, Computer Maintenance, XP, Network Administration, Windows 7, Project Management, VMware, Microsoft Exchange, Disaster Recovery, Databases, Unix, Microsoft SQL Server, Enterprise Architecture, Windows XP, VMware ESX, Data Center, IT Strategy, Network Security, CA Unicenter Service...
Education
Heald College 1997 — 1998
AAS, Networking Technology
Heald College 1994 — 1995
AAS, Computer Business Administration
AttivaSoft April 2014 - Present
Modis, Government Services Group July 2012 - April 2014
AttivaSoft May 2009 - July 2012
Children's National Medical Center December 2007 - May 2009
ReliaTrust Technologies January 2007 - December 2007
Children's National Medical Center January 2003 - January 2007
Comcast December 2002 - January 2003
Heald College July 1995 - March 2002
Skills
Software Development, BMC Remedy, BMC IT Service..., BMC Service Request..., Troubleshooting, Crystal Reports, Information Technology, Incident Management, IT Service Management, Requirements Analysis, Operating Systems, Help Desk Support, Visio, Microsoft Office, Computer Hardware, Active Directory, Service Desk, ITIL, Software Documentation, System Administration, SharePoint, Database Admin, Spreadsheets, Business Services, CMDB, Software Installation, Integration, IT Management, Windows Server, Servers, IT Operations, Teamwork, Computer Maintenance, XP, Network Administration, Windows 7, Project Management, VMware, Microsoft Exchange, Disaster Recovery, Databases, Unix, Microsoft SQL Server, Enterprise Architecture, Windows XP, VMware ESX, Data Center, IT Strategy, Network Security, CA Unicenter Service...
Education
Heald College 1997 — 1998
AAS, Networking Technology
Heald College 1994 — 1995
AAS, Computer Business Administration
Katherine Flood Katherine Flood's AttivaSoft Experience December 2008 - November 2009
Job Marketing Events Manager at MLC CAD Systems
Industry Information Technology and Services
Experience
MLC CAD Systems May 2015 - Present
immixGroup January 2015 - Present
CGI July 2012 - December 2014
CGI Federal February 2011 - July 2012
RedPeg Marketing 2009 - 2012
Koniag Service, Inc November 2009 - February 2011
AttivaSoft December 2008 - November 2009
Fair Oaks Skin Care Center February 2006 - December 2008
Cox Communications 2006 - 2006
The Mills Corporation 2004 - 2006
Skills
Trade Shows, Social Media Marketing, CRM, Marketing, Marketing Communications, Adobe Creative Suite, Salesforce.com, Marketing Strategy, Email Marketing, Management, WordPress, Marketing Research, Strategic Planning, Microsoft Office 2007, Accounts Payable, Administrative..., Plannning, Proposal Writing, Budgets, Desktop Publishing, Collateral, Business Development, Typing, FOCUS CRM, Trade Show Coordination, Trade Show Planning, Administrative Support, Collateral Design, Print Collateral, Eloqua, InDesign, SQL, Project Management, Constant Contact, Budget Management, Microsoft Office
Education
Marymount University 2005 — 2008
Bachelor's Degree, Business Administration & Marketing
MLC CAD Systems May 2015 - Present
immixGroup January 2015 - Present
CGI July 2012 - December 2014
CGI Federal February 2011 - July 2012
RedPeg Marketing 2009 - 2012
Koniag Service, Inc November 2009 - February 2011
AttivaSoft December 2008 - November 2009
Fair Oaks Skin Care Center February 2006 - December 2008
Cox Communications 2006 - 2006
The Mills Corporation 2004 - 2006
Skills
Trade Shows, Social Media Marketing, CRM, Marketing, Marketing Communications, Adobe Creative Suite, Salesforce.com, Marketing Strategy, Email Marketing, Management, WordPress, Marketing Research, Strategic Planning, Microsoft Office 2007, Accounts Payable, Administrative..., Plannning, Proposal Writing, Budgets, Desktop Publishing, Collateral, Business Development, Typing, FOCUS CRM, Trade Show Coordination, Trade Show Planning, Administrative Support, Collateral Design, Print Collateral, Eloqua, InDesign, SQL, Project Management, Constant Contact, Budget Management, Microsoft Office
Education
Marymount University 2005 — 2008
Bachelor's Degree, Business Administration & Marketing
Joshua Blackwell Joshua Blackwell's AttivaSoft Experience July 2012 - October 2013
Job Computer Operator IV at Bowhead Support
Industry Information Technology and Services
Experience
Bowhead Support September 2014 - Present
CACI International Inc October 2013 - September 2014
AttivaSoft July 2012 - October 2013
Giant Food October 2005 - October 2013
GKIC - Glazer-Kennedy Insider's Circle September 2008 - July 2011
U.S. Department of Education June 2006 - February 2008
Skills
Security Clearance, Customer Service, Desktop Application..., Microsoft Office, Windows 7, Internet Explorer, Windows XP, Heat, Infusionsoft, Dameware, Active Directory, Troubleshooting, Help Desk Support, Mobile Devices, Inventory Management, Windows Vista, Computer Hardware, Windows, Outlook, Printers, BMC Remedy, Operating Systems, Microsoft Word, Technical Support, PowerPoint, Software Installation, Service Desk, Information Technology, Microsoft Office 2007, Call Centers, Networking
Education
Morgan State University 2003 — 2008
Bachelor's degree, Information Technology
Bowhead Support September 2014 - Present
CACI International Inc October 2013 - September 2014
AttivaSoft July 2012 - October 2013
Giant Food October 2005 - October 2013
GKIC - Glazer-Kennedy Insider's Circle September 2008 - July 2011
U.S. Department of Education June 2006 - February 2008
Skills
Security Clearance, Customer Service, Desktop Application..., Microsoft Office, Windows 7, Internet Explorer, Windows XP, Heat, Infusionsoft, Dameware, Active Directory, Troubleshooting, Help Desk Support, Mobile Devices, Inventory Management, Windows Vista, Computer Hardware, Windows, Outlook, Printers, BMC Remedy, Operating Systems, Microsoft Word, Technical Support, PowerPoint, Software Installation, Service Desk, Information Technology, Microsoft Office 2007, Call Centers, Networking
Education
Morgan State University 2003 — 2008
Bachelor's degree, Information Technology
Greg Nishihira's AttivaSoft Experience February 2009 - April 2010
Job Director at Flexera Software
Industry Information Technology and Services
Experience
Flexera Software May 2015 - Present
BMC Software December 2013 - April 2015
BMC Software June 2013 - December 2013
BMC Software May 2010 - August 2012
AttivaSoft February 2009 - April 2010
Column Technologies Inc October 2005 - December 2008
BMC Software 2003 - 2005
BMC Software, Peregrine/Remedy 2000 - 2005
BMC Software 2000 - 2005
BMC software 2000 - 2005
Skills
Enterprise Software, IT Service Management, SaaS, Solution Selling, ITIL, Software Industry, BMC Remedy, Partner Management, IT Strategy, Sales Management, Sales Management..., Leadership, Sandler Sales Process
Education
California State University-East Bay 1998 — 2000
BS, Mathematics
Rancho Cotate High School
Flexera Software May 2015 - Present
BMC Software December 2013 - April 2015
BMC Software June 2013 - December 2013
BMC Software May 2010 - August 2012
AttivaSoft February 2009 - April 2010
Column Technologies Inc October 2005 - December 2008
BMC Software 2003 - 2005
BMC Software, Peregrine/Remedy 2000 - 2005
BMC Software 2000 - 2005
BMC software 2000 - 2005
Skills
Enterprise Software, IT Service Management, SaaS, Solution Selling, ITIL, Software Industry, BMC Remedy, Partner Management, IT Strategy, Sales Management, Sales Management..., Leadership, Sandler Sales Process
Education
California State University-East Bay 1998 — 2000
BS, Mathematics
Rancho Cotate High School
Jayne Hansen's AttivaSoft Experience 2012 - 2013
Job Network Specialist at Maryland Legal Aid Bureau
Industry Information Technology and Services
Experience
Maryland Legal Aid Bureau July 2013 - Present
Stampin' Up!, Independent Demonstrator 2012 - Present
Maryland Legal Aid January 2013 - July 2013
AttivaSoft 2012 - 2013
CTS Services October 2004 - August 2011
Glenn B Staples & Associates 2003 - 2004
Aireco Supply 1995 - 2001
Skills
Customer Relations, Planning, Budgeting, Strategic Planning, Analysis, Fundraising, Microsoft Office, Contract Negotiation, Excel, Project Planning, Microsoft Excel, Troubleshooting, CCNA, Network Security, Networking, Team Leadership, Operations Management, Customer Service, Management, Team Building, Contract Management, Training, New Business Development, Supervisory Skills, Leadership, Account Management, Cisco Technologies, Program Management, Budgets, Process Scheduler, Negotiation, Proposal Writing, XP, Social Media, Windows 7, Project Management, System Deployment, Information Technology, Process Improvement, Cisco Certified, Construction, Microsoft Word, Policy
Education
Anne Arundel Community College
Perpetual IT Honor Student, Computer Network Management
Maryland Legal Aid Bureau July 2013 - Present
Stampin' Up!, Independent Demonstrator 2012 - Present
Maryland Legal Aid January 2013 - July 2013
AttivaSoft 2012 - 2013
CTS Services October 2004 - August 2011
Glenn B Staples & Associates 2003 - 2004
Aireco Supply 1995 - 2001
Skills
Customer Relations, Planning, Budgeting, Strategic Planning, Analysis, Fundraising, Microsoft Office, Contract Negotiation, Excel, Project Planning, Microsoft Excel, Troubleshooting, CCNA, Network Security, Networking, Team Leadership, Operations Management, Customer Service, Management, Team Building, Contract Management, Training, New Business Development, Supervisory Skills, Leadership, Account Management, Cisco Technologies, Program Management, Budgets, Process Scheduler, Negotiation, Proposal Writing, XP, Social Media, Windows 7, Project Management, System Deployment, Information Technology, Process Improvement, Cisco Certified, Construction, Microsoft Word, Policy
Education
Anne Arundel Community College
Perpetual IT Honor Student, Computer Network Management
Chris Langlais's AttivaSoft Experience September 2009 - August 2010
Job Senior Systems Consultant/Project Manager
Industry Information Technology and Services
Experience
MBO Partners August 2009 - Present
Softential August 2010 - September 2013
intellihuman, inc. December 2010 - January 2013
Attivasoft September 2009 - August 2010
RightStar Systems February 2008 - August 2009
QinetiQ August 2006 - January 2008
SAIC November 2003 - July 2006
United States Marine Corps September 2001 - October 2003
IKON Office Solutions October 2000 - August 2001
Nortel Networks May 2000 - October 2000
Skills
ITIL, Integration, Configuration Management, IT Service Management, Incident Management, IT Management, SDLC, Requirements Analysis, Program Management, Vendor Management
Education
Grand Canyon University
Business Adminstration and Leadership
MBO Partners August 2009 - Present
Softential August 2010 - September 2013
intellihuman, inc. December 2010 - January 2013
Attivasoft September 2009 - August 2010
RightStar Systems February 2008 - August 2009
QinetiQ August 2006 - January 2008
SAIC November 2003 - July 2006
United States Marine Corps September 2001 - October 2003
IKON Office Solutions October 2000 - August 2001
Nortel Networks May 2000 - October 2000
Skills
ITIL, Integration, Configuration Management, IT Service Management, Incident Management, IT Management, SDLC, Requirements Analysis, Program Management, Vendor Management
Education
Grand Canyon University
Business Adminstration and Leadership
Ozzie Phillip's AttivaSoft Experience November 2008 - February 2011
Job Principal Consultant at Axcent IT Services
Industry Information Technology and Services
Experience
Axcent IT Services April 2011 - Present
AttivaSoft November 2008 - February 2011
Fannie Mae September 2003 - October 2008
Vista IT February 2000 - September 2003
LIST, Incorporated September 1999 - February 2000
Southern Management Corporation October 1997 - September 1999
Skills
BMC Remedy, IT Service Management, Requirements Analysis, CMDB, Crystal Reports, Business Analysis, Incident Management, Integration, ITIL, Troubleshooting, Program Management, Service Desk, Service Management, SDLC, IT Strategy, Project Management, Servers, IT Management, Configuration Management, Change Management, Unix, Oracle, Databases, Visio, Software Documentation, ITIL Certified, Enterprise Architecture, Help Desk Support, Software Project..., Solution Architecture, Requirements Gathering, Perl
Education
The University of Akron 1996 — 1997
Masters, Management of Information Systems
The University of Akron 1993 — 1995
MBA, Management
Universidad Interamericana de Puerto Rico 1987 — 1992
Bachelor's degree, Aviation/Airway Management and Operations
Axcent IT Services April 2011 - Present
AttivaSoft November 2008 - February 2011
Fannie Mae September 2003 - October 2008
Vista IT February 2000 - September 2003
LIST, Incorporated September 1999 - February 2000
Southern Management Corporation October 1997 - September 1999
Skills
BMC Remedy, IT Service Management, Requirements Analysis, CMDB, Crystal Reports, Business Analysis, Incident Management, Integration, ITIL, Troubleshooting, Program Management, Service Desk, Service Management, SDLC, IT Strategy, Project Management, Servers, IT Management, Configuration Management, Change Management, Unix, Oracle, Databases, Visio, Software Documentation, ITIL Certified, Enterprise Architecture, Help Desk Support, Software Project..., Solution Architecture, Requirements Gathering, Perl
Education
The University of Akron 1996 — 1997
Masters, Management of Information Systems
The University of Akron 1993 — 1995
MBA, Management
Universidad Interamericana de Puerto Rico 1987 — 1992
Bachelor's degree, Aviation/Airway Management and Operations
Wirasat Siddiqi's AttivaSoft Experience October 2007 - April 2010
Job Sr. Remedy Developer at Department of Treasury (OCC)
Industry Information Technology and Services
Experience
Department of Treasury (OCC) November 2012 - Present
Department of Administrative Office of US Courts November 2011 - November 2012
Department of Treasury (OCC) May 2010 - November 2011
AttivaSoft October 2007 - April 2010
Fannie Mae 2005 - 2007
WilTel Communications 2000 - 2005
SE Technologies 1998 - 2000
Education
University of Oklahoma 2002 — 2004
MS, Telecommunication Systems Engineering
NED University of Engineering and Technology 1984 — 1989
BS, Electrical Engineering
Department of Treasury (OCC) November 2012 - Present
Department of Administrative Office of US Courts November 2011 - November 2012
Department of Treasury (OCC) May 2010 - November 2011
AttivaSoft October 2007 - April 2010
Fannie Mae 2005 - 2007
WilTel Communications 2000 - 2005
SE Technologies 1998 - 2000
Education
University of Oklahoma 2002 — 2004
MS, Telecommunication Systems Engineering
NED University of Engineering and Technology 1984 — 1989
BS, Electrical Engineering
Bruce Tyler's AttivaSoft Experience June 1998 - Present
Job CEO at AttivaSoft
Industry Information Technology and Services
Experience
AttivaSoft June 1998 - Present
Impact Innovations January 1997 - June 1998
Skills
ITIL, IT Service Management, Change Management, Customer Relations, Business Analysis, Call Center, Customer Service, Process Improvement, Enterprise Architecture, Management Consulting, Service Desk, Enterprise Software, Business Process, Business Strategy, IT Management, IT Strategy, Integration, Leadership, Management, Program Management
Education
University of Maryland University College 2007 — 2009
MBA, Business Administration
University of Maryland Baltimore County 1990 — 1995
BS, Information Systems
Baltimore Polytechnic Institute 1984 — 1988
Diploma, Engineering
AttivaSoft June 1998 - Present
Impact Innovations January 1997 - June 1998
Skills
ITIL, IT Service Management, Change Management, Customer Relations, Business Analysis, Call Center, Customer Service, Process Improvement, Enterprise Architecture, Management Consulting, Service Desk, Enterprise Software, Business Process, Business Strategy, IT Management, IT Strategy, Integration, Leadership, Management, Program Management
Education
University of Maryland University College 2007 — 2009
MBA, Business Administration
University of Maryland Baltimore County 1990 — 1995
BS, Information Systems
Baltimore Polytechnic Institute 1984 — 1988
Diploma, Engineering
Akil Malcolm's AttivaSoft Experience April 2006 - May 2008
Job Deskside Support Specialist at Dell
Industry Information Technology and Services
Experience
Dell June 2008 - Present
AttivaSoft April 2006 - May 2008
Geek Squad September 2006 - December 2007
Skills
Software Installation, Technical Support, Computer Repair, Training, Communication, System Deployment, Software Deployment, Systems Analysis, System Administration, Troubleshooting, Remote Troubleshooting, Testing, Technical Documentation, Computer Maintenance, Microsoft Office, Windows 7, Windows XP Pro, A+ Certified IT..., ITIL Certified, Lotus Notes, Outlook, ITIL, Networking, Windows XP, Operating Systems, Software Documentation, Active Directory, CompTIA A+, Hardware, Project Management
Education
TESST College of Technology 2005 — 2006
Certificate, Network Information Technology
Montgomery College 2000 — 2003
Associates, Business Management
Dell June 2008 - Present
AttivaSoft April 2006 - May 2008
Geek Squad September 2006 - December 2007
Skills
Software Installation, Technical Support, Computer Repair, Training, Communication, System Deployment, Software Deployment, Systems Analysis, System Administration, Troubleshooting, Remote Troubleshooting, Testing, Technical Documentation, Computer Maintenance, Microsoft Office, Windows 7, Windows XP Pro, A+ Certified IT..., ITIL Certified, Lotus Notes, Outlook, ITIL, Networking, Windows XP, Operating Systems, Software Documentation, Active Directory, CompTIA A+, Hardware, Project Management
Education
TESST College of Technology 2005 — 2006
Certificate, Network Information Technology
Montgomery College 2000 — 2003
Associates, Business Management
Christopher S. Fleming's AttivaSoft Experience April 2014 - Present
Job Senior Remedy Consultant at AttivaSoft
Industry Computer Software
Experience
AttivaSoft April 2014 - Present
Apex Systems March 2014 - March 2014
RCG, Inc. January 2013 - February 2014
Arrow Electronics August 2011 - December 2011
Executive Management Associates, Inc September 2007 - August 2011
Strategic Technologies 2006 - 2007
Smartronix April 2000 - April 2006
Angle Inc. 1997 - 2000
Skills
BMC Remedy, ITIL, Windows Server, Cloud Computing, Microsoft SQL Server, Change Management, IT Service Management, Security, Technical Support, Management, Business Process, Databases, Network Administration, System Administration, CRM, Service Desk, ITIL v3 Foundations..., Service Delivery, Integration, Networking
Education
Strayer University 1997 — 2000
BA, Computer Information Systems
AttivaSoft April 2014 - Present
Apex Systems March 2014 - March 2014
RCG, Inc. January 2013 - February 2014
Arrow Electronics August 2011 - December 2011
Executive Management Associates, Inc September 2007 - August 2011
Strategic Technologies 2006 - 2007
Smartronix April 2000 - April 2006
Angle Inc. 1997 - 2000
Skills
BMC Remedy, ITIL, Windows Server, Cloud Computing, Microsoft SQL Server, Change Management, IT Service Management, Security, Technical Support, Management, Business Process, Databases, Network Administration, System Administration, CRM, Service Desk, ITIL v3 Foundations..., Service Delivery, Integration, Networking
Education
Strayer University 1997 — 2000
BA, Computer Information Systems
Cassandra Ireland's AttivaSoft Experience August 2008 - October 2008
Job Technical Trainer
Industry Information Technology and Services
Experience
Tek Systems October 2007 - Present
Spiral Orange Business Solutions 2010 - 2012
AttivaSoft August 2008 - October 2008
Education
Howard University 1978 — 1981
Mental Health/Music Therapy
Tek Systems October 2007 - Present
Spiral Orange Business Solutions 2010 - 2012
AttivaSoft August 2008 - October 2008
Education
Howard University 1978 — 1981
Mental Health/Music Therapy
Pallavi Patel's AttivaSoft Experience August 2012 - November 2012
Job Junior Desktop Support Seeking Next Oppurtunity
Industry Information Technology and Services
Experience
Seeking Next Oppurtunity Cancer SurvivorCancer SurvivorNovember 2013 - October 2014
MedPro Technologies, LLC July 2013 - November 2013
Dell November 2012 - April 2013
AttivaSoft August 2012 - November 2012
AttivaSoft August 2011 - August 2012
ActioNet, Inc. August 2009 - April 2011
Eclipysy - Lloyd Staffing May 2009 - July 2009
Optimus Corporation Ltd. October 2005 - December 2007
Unisys September 2002 - September 2004
Impact Innovations Group May 2002 - August 2002
Skills
Help Desk Support, Remedy Ticketing System, Customer Service, Active Directory, Windows XP, Microsoft Exchange, Technical Support, Hardware, Information Technology, Citrix, Laptops, Security, System Deployment, Troubleshooting, Operating Systems, Visio, BMC Remedy, XP, Networking, Software Installation, Printers
Education
Computer Institute and Technology 2001 — 2001
Certificate (multiple), Microsoft Certified System Engineer 4.0 Program
Tri-County Technical College 1990 — 1992
Associate of Arts and Sciences (A.A.S.), Computer - Information Technology
Seeking Next Oppurtunity Cancer SurvivorCancer SurvivorNovember 2013 - October 2014
MedPro Technologies, LLC July 2013 - November 2013
Dell November 2012 - April 2013
AttivaSoft August 2012 - November 2012
AttivaSoft August 2011 - August 2012
ActioNet, Inc. August 2009 - April 2011
Eclipysy - Lloyd Staffing May 2009 - July 2009
Optimus Corporation Ltd. October 2005 - December 2007
Unisys September 2002 - September 2004
Impact Innovations Group May 2002 - August 2002
Skills
Help Desk Support, Remedy Ticketing System, Customer Service, Active Directory, Windows XP, Microsoft Exchange, Technical Support, Hardware, Information Technology, Citrix, Laptops, Security, System Deployment, Troubleshooting, Operating Systems, Visio, BMC Remedy, XP, Networking, Software Installation, Printers
Education
Computer Institute and Technology 2001 — 2001
Certificate (multiple), Microsoft Certified System Engineer 4.0 Program
Tri-County Technical College 1990 — 1992
Associate of Arts and Sciences (A.A.S.), Computer - Information Technology
Joseph Spielman's AttivaSoft Experience February 2010 - February 2011
Job Sales Associate at Planet Ford 59 in Humble, TX
Industry Information Technology and Services
Experience
Randall Reed's - Planet Ford 59 May 2014 - Present
BMC Software December 2011 - April 2014
Everfind Resources October 2011 - November 2011
Partners Consulting August 2011 - September 2011
Stonebridge February 2011 - June 2011
AttivaSoft February 2010 - February 2011
Digital Foundation Corporation July 2009 - February 2010
Wipro Technologies August 2006 - April 2009
Reliant Tech Inc., 2005 - 2006
Vonage 2004 - 2005
Skills
ITIL, Visio, Problem Management, BMC Remedy, IT Service Management, CMDB, Service Desk, Requirements Analysis, Crystal Reports, Incident Management, Configuration Management, Microsoft SQL Server, Service Lifecycle..., Service Management, Oracle, Software Documentation, CRM, SDLC, Integration, Change Management, BMC Patrol, IT Management, Release Management, Requirements Gathering, Business Process, Operating Systems, Active Directory, IT Asset Management, Telecommunications, Troubleshooting, Help Desk Support, Solution Architecture, IT Operations, ITIL Certified, Enterprise Architecture, IT Strategy, Service Delivery, Unix, Service Level Management, Infrastructure, Disaster Recovery, Sla, ISO 20000, System Deployment, Managed Services, SLA
Education
Saint Leo University 2003 — 2006
Bachelor of Science, Computer Information Systems
Devry University - North Brunswick Campus 1994 — 1997
Applied Associate Science, Information Systems
Randall Reed's - Planet Ford 59 May 2014 - Present
BMC Software December 2011 - April 2014
Everfind Resources October 2011 - November 2011
Partners Consulting August 2011 - September 2011
Stonebridge February 2011 - June 2011
AttivaSoft February 2010 - February 2011
Digital Foundation Corporation July 2009 - February 2010
Wipro Technologies August 2006 - April 2009
Reliant Tech Inc., 2005 - 2006
Vonage 2004 - 2005
Skills
ITIL, Visio, Problem Management, BMC Remedy, IT Service Management, CMDB, Service Desk, Requirements Analysis, Crystal Reports, Incident Management, Configuration Management, Microsoft SQL Server, Service Lifecycle..., Service Management, Oracle, Software Documentation, CRM, SDLC, Integration, Change Management, BMC Patrol, IT Management, Release Management, Requirements Gathering, Business Process, Operating Systems, Active Directory, IT Asset Management, Telecommunications, Troubleshooting, Help Desk Support, Solution Architecture, IT Operations, ITIL Certified, Enterprise Architecture, IT Strategy, Service Delivery, Unix, Service Level Management, Infrastructure, Disaster Recovery, Sla, ISO 20000, System Deployment, Managed Services, SLA
Education
Saint Leo University 2003 — 2006
Bachelor of Science, Computer Information Systems
Devry University - North Brunswick Campus 1994 — 1997
Applied Associate Science, Information Systems
Shunta Leggette's AttivaSoft Experience June 2012 - Present
Job Service Delivery Manager at Randstad
Industry Education Management
Experience
Randstad June 2014 - Present
AttivaSoft June 2012 - Present
NCO Financial Systems January 2011 - January 2012
Laureate Education October 2009 - December 2010
Bank of America February 2005 - September 2009
MBNA America May 2003 - February 2005
MBNA America September 2001 - May 2003
MBNA America September 2000 - September 2001
Skills
Program Management, Quality Assurance, Human Services, Risk Management, User Acceptance Testing, Performance Management, Hiring, Compliance, Change Management, Team Building, Management, Project Management, Process Improvement, Social Services, Policy, Recruiting, Leadership, Training, Human Resources, Operations Management, Business Process...
Education
Walden University 2009 — 2017
Doctorate, Business Administration
University of Baltimore 2007 — 2009
Masters Degree, Human Services Administration
Coppin State University 2002 — 2007
Bachelor, Psychology
Randstad June 2014 - Present
AttivaSoft June 2012 - Present
NCO Financial Systems January 2011 - January 2012
Laureate Education October 2009 - December 2010
Bank of America February 2005 - September 2009
MBNA America May 2003 - February 2005
MBNA America September 2001 - May 2003
MBNA America September 2000 - September 2001
Skills
Program Management, Quality Assurance, Human Services, Risk Management, User Acceptance Testing, Performance Management, Hiring, Compliance, Change Management, Team Building, Management, Project Management, Process Improvement, Social Services, Policy, Recruiting, Leadership, Training, Human Resources, Operations Management, Business Process...
Education
Walden University 2009 — 2017
Doctorate, Business Administration
University of Baltimore 2007 — 2009
Masters Degree, Human Services Administration
Coppin State University 2002 — 2007
Bachelor, Psychology
DeLacy Cox's AttivaSoft Experience March 2008 - Present
Job CFO at AttivaSoft
Industry Information Technology and Services
Experience
AttivaSoft March 2008 - Present
DeLacy Cox, CPA, MBA January 2002 - February 2008
Cox & Associates CPAs, PC March 1984 - December 2001
Education
Southern Illinois University, Edwardsville 1982 — 1984
Masters of Business Administration, Finance and Management
University College, University of Maryland 1969 — 1973
B.S., Business & Accounting
AttivaSoft March 2008 - Present
DeLacy Cox, CPA, MBA January 2002 - February 2008
Cox & Associates CPAs, PC March 1984 - December 2001
Education
Southern Illinois University, Edwardsville 1982 — 1984
Masters of Business Administration, Finance and Management
University College, University of Maryland 1969 — 1973
B.S., Business & Accounting
Iris Godette's AttivaSoft Experience 2011 - Present
Job Program Manager at Seamon Corporation
Industry Management Consulting
Experience
Seamon Corporation 2013 - Present
AttivaSoft 2011 - Present
Teracore, Inc. September 2007 - 2011
Technology Program Management May 2006 - September 2007
Skills
Certified Project..., ITIL, Six Sigma, Process Improvement, Business Analysis, PMP, Change Management, Business Process..., Visio, Project Management, PMO, Program Management
Education
North Carolina State University 1981 — 1986
Bachelor of Science, Industrial Engineering
Seamon Corporation 2013 - Present
AttivaSoft 2011 - Present
Teracore, Inc. September 2007 - 2011
Technology Program Management May 2006 - September 2007
Skills
Certified Project..., ITIL, Six Sigma, Process Improvement, Business Analysis, PMP, Change Management, Business Process..., Visio, Project Management, PMO, Program Management
Education
North Carolina State University 1981 — 1986
Bachelor of Science, Industrial Engineering
Denisha Hagens's AttivaSoft Experience August 2012 - Present
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
AttivaSoft August 2012 - Present
Neiman Marcus December 2011 - August 2012
Capitol College September 2009 - May 2010
Maryland State Department of Education May 2009 - September 2009
Skills
Software Documentation, Active Directory, Cisco Technologies, Databases, Networking, Heat Call Logging, Spreadsheets, Oracle, Filing, Help Desk Support, Troubleshooting, Customer Service, Microsoft Office, Microsoft Excel, Blackberry Enterprise..., Dameware, Fax, OS X
Education
Kaplan University 2011 — 2013
Associate of Arts and Sciences (A.A.S.), Computer Networking
Capitol College 2009 — 2010
Engineering
AttivaSoft August 2012 - Present
Neiman Marcus December 2011 - August 2012
Capitol College September 2009 - May 2010
Maryland State Department of Education May 2009 - September 2009
Skills
Software Documentation, Active Directory, Cisco Technologies, Databases, Networking, Heat Call Logging, Spreadsheets, Oracle, Filing, Help Desk Support, Troubleshooting, Customer Service, Microsoft Office, Microsoft Excel, Blackberry Enterprise..., Dameware, Fax, OS X
Education
Kaplan University 2011 — 2013
Associate of Arts and Sciences (A.A.S.), Computer Networking
Capitol College 2009 — 2010
Engineering
Nana Buadu's AttivaSoft Experience January 2013 - September 2013
Job Service Desk Agent at AttivaSoft
Industry Electrical/Electronic Manufacturing
Experience
Dept Of Veteran Affairs September 2013 - Present
AttivaSoft January 2013 - September 2013
Hands of Support Computer Services September 2012 - January 2013
Morgan State University January 2009 - August 2009
D.C. Department of Health January 2007 - January 2009
Skills
Microprocessors, Analog, XP, Windows 7, Matlab, Pspice, Simulink, Power Electronics, Labview, Simulations, Signal Processing, Electrical Engineering, Circuit Design, Networking, Servers, Windows XP
Education
Morgan State University 2005 — 2011
Bachelor of Science (B.S.), Electrical and Electronics Engineering
Dept Of Veteran Affairs September 2013 - Present
AttivaSoft January 2013 - September 2013
Hands of Support Computer Services September 2012 - January 2013
Morgan State University January 2009 - August 2009
D.C. Department of Health January 2007 - January 2009
Skills
Microprocessors, Analog, XP, Windows 7, Matlab, Pspice, Simulink, Power Electronics, Labview, Simulations, Signal Processing, Electrical Engineering, Circuit Design, Networking, Servers, Windows XP
Education
Morgan State University 2005 — 2011
Bachelor of Science (B.S.), Electrical and Electronics Engineering
Jeanine Lee's AttivaSoft Experience February 2012 - Present
Job Human Resources Professional
Industry Information Technology and Services
Experience
AttivaSoft February 2012 - Present
Education
College of Notre Dame of Maryland
Bachelors of Arts, Business Management
AttivaSoft February 2012 - Present
Education
College of Notre Dame of Maryland
Bachelors of Arts, Business Management
Insight Global
Alliance Data
DST Systems
SunGard Availability Services
Perficient
Mphasis
Hexaware Technologies
Pearson VUE