AT&T/SBC/Ameritech Company
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AT&T/SBC/Ameritech Employees
Employee
Years
Job
Industry
Rose Brandolino, MBA Rose Brandolino, MBA's AT&T/SBC/Ameritech Experience 1989 - 2006
Job Manager Sales Engineering at CenturyLink
Industry Telecommunications
Experience
CenturyLink January 2015 - Present
CenturyLink May 2013 - Present
Cox Communications July 2010 - May 2013
Cox Communications March 2009 - July 2010
XO Communications 2007 - February 2009
At&t/SBC/Ameritech 1989 - 2006
Focal Communications 1999 - 2003
Skills
MPLS, Metro Ethernet, Unified Communications, Ethernet, T1, Co-location, Telephony, VoIP, Managed Services, IP, Wireless, LAN-WAN, Telecommunications, Sales Engineering, WAN, Process Driven, Challenge Driven, Success Oriented, Success Driven, Value Driven, Self-starter, Critical Thinking, Strategic Thinking, Big-picture Thinking, Streamlining Complex..., Work Process Development, Processes Development, Quality Process..., Quality Improvement..., Quality Assurance..., Network Design, SIP, Data Center, Internet Services, Networking
Education
Arizona State University 2012 — 2014
Master of Business Administration (MBA), International Business
Kaplan University 2009 — 2012
BS, Information Technology – Network Administration
DePaul University 2000 — 2000
Certification, LAN Certification; Marketing Certification
CenturyLink January 2015 - Present
CenturyLink May 2013 - Present
Cox Communications July 2010 - May 2013
Cox Communications March 2009 - July 2010
XO Communications 2007 - February 2009
At&t/SBC/Ameritech 1989 - 2006
Focal Communications 1999 - 2003
Skills
MPLS, Metro Ethernet, Unified Communications, Ethernet, T1, Co-location, Telephony, VoIP, Managed Services, IP, Wireless, LAN-WAN, Telecommunications, Sales Engineering, WAN, Process Driven, Challenge Driven, Success Oriented, Success Driven, Value Driven, Self-starter, Critical Thinking, Strategic Thinking, Big-picture Thinking, Streamlining Complex..., Work Process Development, Processes Development, Quality Process..., Quality Improvement..., Quality Assurance..., Network Design, SIP, Data Center, Internet Services, Networking
Education
Arizona State University 2012 — 2014
Master of Business Administration (MBA), International Business
Kaplan University 2009 — 2012
BS, Information Technology – Network Administration
DePaul University 2000 — 2000
Certification, LAN Certification; Marketing Certification
Beth A Michel, LPC Beth A Michel, LPC's AT&T/SBC/Ameritech Experience May 1995 - April 2000
Job Licensed Professional Counselor
Industry Higher Education
Experience
State of Michigan March 2011 - Present
DTE Energy September 2002 - June 2008
MCN Energy/Michigan Consolidated Gas Company October 1996 - November 2001
AT&T/SBC/Ameritech May 1995 - April 2000
Davenport University May 1993 - December 1995
Skills
Academic Advising, Workshop Facilitation, Community Outreach, Career Counseling, Interviews, Leadership, Resume Writing, Organizational..., Career Assessment, Retaining Customers, Tests, Career Development, Transcript ID, Policy, Higher Education, Research, Coaching, Program Management, Adult Learning-Styles, Transcript Evaluation, Test Administration, Job Search Techniques, Program Design &..., Student Retention, Human Resources, Job Search Strategies, Public Speaking, Customer Service, Management, Training, Event Planning, Nonprofits
Education
Eastern Michigan University
Master of Arts (M.A.), Guidance and Counseling: College Student Personnel and Community Agency Counseling
The University of Michigan Dearborn
Bachelor of Arts (B.A.), Psychology, Health Policy Studies, and Human Resource Management Specialty
Henry Ford Community College
Associate in Science, Computer Information Systems and Ethology (Animal Behavior)
State of Michigan March 2011 - Present
DTE Energy September 2002 - June 2008
MCN Energy/Michigan Consolidated Gas Company October 1996 - November 2001
AT&T/SBC/Ameritech May 1995 - April 2000
Davenport University May 1993 - December 1995
Skills
Academic Advising, Workshop Facilitation, Community Outreach, Career Counseling, Interviews, Leadership, Resume Writing, Organizational..., Career Assessment, Retaining Customers, Tests, Career Development, Transcript ID, Policy, Higher Education, Research, Coaching, Program Management, Adult Learning-Styles, Transcript Evaluation, Test Administration, Job Search Techniques, Program Design &..., Student Retention, Human Resources, Job Search Strategies, Public Speaking, Customer Service, Management, Training, Event Planning, Nonprofits
Education
Eastern Michigan University
Master of Arts (M.A.), Guidance and Counseling: College Student Personnel and Community Agency Counseling
The University of Michigan Dearborn
Bachelor of Arts (B.A.), Psychology, Health Policy Studies, and Human Resource Management Specialty
Henry Ford Community College
Associate in Science, Computer Information Systems and Ethology (Animal Behavior)
Andrea Persico Andrea Persico's AT&T/SBC/Ameritech Experience March 1999 - August 2006
Job Director of Operations at Anova Technologies
Industry Capital Markets
Experience
Anova Technologies 2009 - Present
Orion Recruiting 2006 - 2009
AT&T/SBC/Ameritech March 1999 - August 2006
Gap Inc. 2006 - 2006
Aon Consulting March 1998 - June 1999
AT&T 1997 - 1998
Skills
Vendor Management, Sales, Recruiting, SDLC, Talent Acquisition, Risk Management, Market Risk, Financial Analysis, Accounting, Applicant Tracking..., Management, Trading Systems, Technical Recruiting, Business Planning, Internet Recruiting, Financial Risk, Trading, Quantitative Analytics, Sourcing, Interviews, Microsoft Excel, HR Consulting, Human Resources, Banking, Benefits Negotiation, Staffing Services, Financial Services, Screening, Deferred Compensation, Staff Augmentation, Business Development, Leadership, Talent Management, Hiring, Temporary Placement, Search, Strategy, Screening Resumes, Technical Analysis, Electronic Trading, Networking, College Recruiting, Contract Recruitment, Team Management
Education
University of Dayton 1991 — 1995
Bachelor of Arts (B.A.), Pschology
Anova Technologies 2009 - Present
Orion Recruiting 2006 - 2009
AT&T/SBC/Ameritech March 1999 - August 2006
Gap Inc. 2006 - 2006
Aon Consulting March 1998 - June 1999
AT&T 1997 - 1998
Skills
Vendor Management, Sales, Recruiting, SDLC, Talent Acquisition, Risk Management, Market Risk, Financial Analysis, Accounting, Applicant Tracking..., Management, Trading Systems, Technical Recruiting, Business Planning, Internet Recruiting, Financial Risk, Trading, Quantitative Analytics, Sourcing, Interviews, Microsoft Excel, HR Consulting, Human Resources, Banking, Benefits Negotiation, Staffing Services, Financial Services, Screening, Deferred Compensation, Staff Augmentation, Business Development, Leadership, Talent Management, Hiring, Temporary Placement, Search, Strategy, Screening Resumes, Technical Analysis, Electronic Trading, Networking, College Recruiting, Contract Recruitment, Team Management
Education
University of Dayton 1991 — 1995
Bachelor of Arts (B.A.), Pschology
William Gagnon William Gagnon's AT&T/SBC/Ameritech Experience July 1997 - October 2010
Job Digital Content Specialist at Save On Everything
Industry Graphic Design
Experience
Save On Everything October 2012 - Present
PGN Agency March 2012 - October 2012
Self October 2010 - October 2012
AT&T/SBC/Ameritech July 1997 - October 2010
Norell Temporary Services/Ameritech August 1996 - July 1997
Framework Magazine September 1993 - May 1994
Skills
Graphic Design, Graphic Design Software, Web Design, Web Content, Time Management, Data Entry, Online Data Entry, Print, Digital Illustration, Marketing Communications, Digital Image Processing, Flash Animation, Layout, Photography, Books, Image Editing, Pre-press, Creative Direction, Posters, Adobe Creative Suite, Illustration, InDesign, Mac, Advertising, Typography, Graphics, Business Cards, Dreamweaver, Logo Design, Illustrator, Flash, QuarkXPress, Image Manipulation, Editing, Banners, Magazines, Brochures, Corporate Identity, Painting, Photoshop, Adobe Acrobat, Direct Mail, Newsletters, Art Direction, Flyers, Catalogs, Corporate Branding, Vector Illustration, Collateral, Packaging
Education
College for Creative Studies 2007 — 2008
Certificate, Web Design
Central Michigan University 1990 — 1995
BA, Major: Graphic Design, Minor: Advertising
Save On Everything October 2012 - Present
PGN Agency March 2012 - October 2012
Self October 2010 - October 2012
AT&T/SBC/Ameritech July 1997 - October 2010
Norell Temporary Services/Ameritech August 1996 - July 1997
Framework Magazine September 1993 - May 1994
Skills
Graphic Design, Graphic Design Software, Web Design, Web Content, Time Management, Data Entry, Online Data Entry, Print, Digital Illustration, Marketing Communications, Digital Image Processing, Flash Animation, Layout, Photography, Books, Image Editing, Pre-press, Creative Direction, Posters, Adobe Creative Suite, Illustration, InDesign, Mac, Advertising, Typography, Graphics, Business Cards, Dreamweaver, Logo Design, Illustrator, Flash, QuarkXPress, Image Manipulation, Editing, Banners, Magazines, Brochures, Corporate Identity, Painting, Photoshop, Adobe Acrobat, Direct Mail, Newsletters, Art Direction, Flyers, Catalogs, Corporate Branding, Vector Illustration, Collateral, Packaging
Education
College for Creative Studies 2007 — 2008
Certificate, Web Design
Central Michigan University 1990 — 1995
BA, Major: Graphic Design, Minor: Advertising
Tosche Coffee-Stevens Tosche Coffee-Stevens's AT&T/SBC/Ameritech Experience June 1999 - March 2008
Job Training Specialist at Safeguard Properties
Industry Marketing and Advertising
Experience
Safeguard Properties January 2013 - Present
Heart Home Care March 2012 - January 2013
KeyBank January 2011 - March 2012
Progressive Insurance Company January 2009 - January 2011
Bristol West Insurance March 2008 - August 2008
AT&T/SBC/Ameritech June 1999 - March 2008
AT&T June 1999 - March 2008
Skills
Training, Customer Service, Management, Program Management, Policy, Budgets, Process Improvement, Coaching, Leadership Development, Employee Engagement, Microsoft Office, Retail, Analysis, Software Documentation, Customer Satisfaction, Leadership, Insurance, Employee Training, Project Planning, Access, Microsoft Excel, Sales, Team Building, Call Centers, Marketing, Customer Retention, Employee Relations, Event Management, Strategic Planning, Outlook, Human Resources, Project Management, Account Management, Public Relations, Performance Management, Organizational..., Time Management, Vendor Management, Team Leadership, PowerPoint, Public Speaking, Change Management, Event Planning, Recruiting
Education
Indiana Wesleyan University
Associate of Science, Business
Thomas W. Harvey High School
Ursuline College
Bachelor, Science
Ursuline CollegePepper
Safeguard Properties January 2013 - Present
Heart Home Care March 2012 - January 2013
KeyBank January 2011 - March 2012
Progressive Insurance Company January 2009 - January 2011
Bristol West Insurance March 2008 - August 2008
AT&T/SBC/Ameritech June 1999 - March 2008
AT&T June 1999 - March 2008
Skills
Training, Customer Service, Management, Program Management, Policy, Budgets, Process Improvement, Coaching, Leadership Development, Employee Engagement, Microsoft Office, Retail, Analysis, Software Documentation, Customer Satisfaction, Leadership, Insurance, Employee Training, Project Planning, Access, Microsoft Excel, Sales, Team Building, Call Centers, Marketing, Customer Retention, Employee Relations, Event Management, Strategic Planning, Outlook, Human Resources, Project Management, Account Management, Public Relations, Performance Management, Organizational..., Time Management, Vendor Management, Team Leadership, PowerPoint, Public Speaking, Change Management, Event Planning, Recruiting
Education
Indiana Wesleyan University
Associate of Science, Business
Thomas W. Harvey High School
Ursuline College
Bachelor, Science
Ursuline CollegePepper
C. J. Calvert C. J. Calvert's AT&T/SBC/Ameritech Experience July 1973 - November 2000
Job President and CEO at CJC Consulting and Training
Industry Information Technology and Services
Experience
CJC Consulting and Training January 2001 - Present
Hemophilia of Indiana January 2008 - Present
Hamilton County Medical Reserve Corps July 2009 - Present
Ivy Tech Community College January 2001 - Present
Britton Falls HOA February 2008 - February 2010
Community Hospitals--MedCheck 2005 - 2007
AT&T/SBC/Ameritech July 1973 - November 2000
Skills
Strategic Planning, Call Center, Budgeting, Soft Skills, Job Profiling, Organizational..., Policy, Hiring, Budgets, Business Development, Business Planning, Call Centers, Coaching, Customer Service, Entrepreneurship, Fundraising, Higher Education, Project Management, Leadership Development, Program Management, Public Speaking, Team Building, New Business Development, Training, Leadership, Management
Education
Ball State University - College of Business 2000 — 2001
Certification, Training Consultant
Indiana Wesleyan University 1993 — 1996
Bachelor Business Adminstration, Business
Eastern Illinois University 1972 — 1973
Casey Jr-Sr. High School
CJC Consulting and Training January 2001 - Present
Hemophilia of Indiana January 2008 - Present
Hamilton County Medical Reserve Corps July 2009 - Present
Ivy Tech Community College January 2001 - Present
Britton Falls HOA February 2008 - February 2010
Community Hospitals--MedCheck 2005 - 2007
AT&T/SBC/Ameritech July 1973 - November 2000
Skills
Strategic Planning, Call Center, Budgeting, Soft Skills, Job Profiling, Organizational..., Policy, Hiring, Budgets, Business Development, Business Planning, Call Centers, Coaching, Customer Service, Entrepreneurship, Fundraising, Higher Education, Project Management, Leadership Development, Program Management, Public Speaking, Team Building, New Business Development, Training, Leadership, Management
Education
Ball State University - College of Business 2000 — 2001
Certification, Training Consultant
Indiana Wesleyan University 1993 — 1996
Bachelor Business Adminstration, Business
Eastern Illinois University 1972 — 1973
Casey Jr-Sr. High School
Angela Floessel Angela Floessel's AT&T/SBC/Ameritech Experience March 1999 - March 2000
Job Finance and Operations Executive
Industry Telecommunications
Experience
Sunrise September 2011 - December 2014
Unity Media/Liberty Global Germany October 2006 - June 2007
UPC Broadband Switzerland/Cablecom March 2006 - October 2006
UPC Broadband Switzerland/Cablecom January 2005 - March 2006
Cablecom January 2003 - January 2005
Cablecom October 2001 - January 2003
Eziaz Inc April 2000 - September 2001
AT&T/SBC/Ameritech March 1999 - March 2000
AT&T/SBC/Ameritech February 1997 - March 1999
Skills
Telecommunications, SAP, Program Management, Business Strategy, Strategic Planning, Forecasting, Project Planning, Product Development, Product Management, Business Intelligence, Broadband, Project Management, Outsourcing, Change Management, Integration, Strategy, Sales, Team Leadership, Accounting, Business Analysis, Business Planning, Customer Experience, Financial Reporting, CRM, Leadership, Start-ups, Analysis, Mergers & Acquisitions, Budgets, Team Building, Finance, Financial Modeling, Call Centers, Sales Operations, Sarbanes-Oxley Act, Management Consulting, Management, Mobile Devices, Consulting, Executive Management, Process Improvement, Team Management
Education
University of Illinois at Urbana-Champaign 1987 — 1991
BS, Economics
Sunrise September 2011 - December 2014
Unity Media/Liberty Global Germany October 2006 - June 2007
UPC Broadband Switzerland/Cablecom March 2006 - October 2006
UPC Broadband Switzerland/Cablecom January 2005 - March 2006
Cablecom January 2003 - January 2005
Cablecom October 2001 - January 2003
Eziaz Inc April 2000 - September 2001
AT&T/SBC/Ameritech March 1999 - March 2000
AT&T/SBC/Ameritech February 1997 - March 1999
Skills
Telecommunications, SAP, Program Management, Business Strategy, Strategic Planning, Forecasting, Project Planning, Product Development, Product Management, Business Intelligence, Broadband, Project Management, Outsourcing, Change Management, Integration, Strategy, Sales, Team Leadership, Accounting, Business Analysis, Business Planning, Customer Experience, Financial Reporting, CRM, Leadership, Start-ups, Analysis, Mergers & Acquisitions, Budgets, Team Building, Finance, Financial Modeling, Call Centers, Sales Operations, Sarbanes-Oxley Act, Management Consulting, Management, Mobile Devices, Consulting, Executive Management, Process Improvement, Team Management
Education
University of Illinois at Urbana-Champaign 1987 — 1991
BS, Economics
Matt Spaulding's AT&T/SBC/Ameritech Experience June 1992 - June 1995
Job Service Development Manager at AT&T Business Services
Industry Telecommunications
Experience
AT&T Business Services December 2013 - Present
AT&T December 2007 - December 2013
AT&T WWCS June 1996 - November 2007
AT&T/SBC/Ameritech June 1992 - June 1995
AT&T/SBC/Ameritech October 1990 - June 1992
Skills
Computer Network..., Telecommunications, IP, VoIP, Managed Services, Fiber Optics, MPLS, VPN, Wireless, T1, Cisco Technologies, Vendor Management, Unified Communications, Telephony, Data Center, Ethernet, Optical Fiber, Solution Selling, WAN
Education
DeVry Insitute of Technology 1998 — 1999
Technical Management
Owens Community College 1987 — 1988
Mechanical Engineering
University of Toledo 1986 — 1987
Mechanical Engineering
AT&T Business Services December 2013 - Present
AT&T December 2007 - December 2013
AT&T WWCS June 1996 - November 2007
AT&T/SBC/Ameritech June 1992 - June 1995
AT&T/SBC/Ameritech October 1990 - June 1992
Skills
Computer Network..., Telecommunications, IP, VoIP, Managed Services, Fiber Optics, MPLS, VPN, Wireless, T1, Cisco Technologies, Vendor Management, Unified Communications, Telephony, Data Center, Ethernet, Optical Fiber, Solution Selling, WAN
Education
DeVry Insitute of Technology 1998 — 1999
Technical Management
Owens Community College 1987 — 1988
Mechanical Engineering
University of Toledo 1986 — 1987
Mechanical Engineering
Darin Seng's AT&T/SBC/Ameritech Experience February 1999 - February 2000
Job DBA at NYSE
Industry Information Technology and Services
Experience
NYSE March 2008 - Present
Cavalier Telephone September 2001 - December 2007
Dynegy March 2000 - September 2001
AT&T/SBC/Ameritech February 1999 - February 2000
Information Industries, Inc August 1997 - February 1999
Skills
T-SQL, Requirements Analysis, SQL, Microsoft SQL Server, Cluster, Databases, Software Development, Disaster Recovery, SDLC, Servers, Quality Assurance, Performance Tuning, Data Migration, Database Administration, Integration, Enterprise Architecture, Unix, Oracle, Data Warehousing, Unix Shell Scripting, IT Strategy
Education
Kankakee Communtity College 1988 — 1990
Kankakee Community College
NYSE March 2008 - Present
Cavalier Telephone September 2001 - December 2007
Dynegy March 2000 - September 2001
AT&T/SBC/Ameritech February 1999 - February 2000
Information Industries, Inc August 1997 - February 1999
Skills
T-SQL, Requirements Analysis, SQL, Microsoft SQL Server, Cluster, Databases, Software Development, Disaster Recovery, SDLC, Servers, Quality Assurance, Performance Tuning, Data Migration, Database Administration, Integration, Enterprise Architecture, Unix, Oracle, Data Warehousing, Unix Shell Scripting, IT Strategy
Education
Kankakee Communtity College 1988 — 1990
Kankakee Community College
Gail Torreano's AT&T/SBC/Ameritech Experience 1995 - 2000
Job Retired
Industry Telecommunications
Experience
AT&T Mobility 2009 - 2011
AT&T Michigan July 2000 - June 2009
AT&T/SBC/Ameritech 1995 - 2000
Skills
Training, VoIP, Internal Communications, Strategic Planning, Wireless, Telecommunications
Education
Central Michigan University 1968 — 1972
AT&T Mobility 2009 - 2011
AT&T Michigan July 2000 - June 2009
AT&T/SBC/Ameritech 1995 - 2000
Skills
Training, VoIP, Internal Communications, Strategic Planning, Wireless, Telecommunications
Education
Central Michigan University 1968 — 1972
Cindy Meloche, RCDD's AT&T/SBC/Ameritech Experience 1986 - 2009
Job Design Engineer at AT&T
Industry Telecommunications
Experience
AT&T Global Services 1994 - Present
AT&T January 1987 - Present
AT&T/SBC/Ameritech 1986 - 2009
Skills
Unified Communications, Telephony, Managed Services, VoIP, Telecommunications, MPLS, Wireless, Sales Engineering, Avaya, LAN-WAN, WAN, Selling, Fiber Optics, Cisco Technologies, Optical Fiber, Call Centers, Data Center, Security, Network Security, Troubleshooting, Cabling, Network Design, IP, Integration, Solution Selling, Vendor Management, Networking, TCP/IP, SIP, Network Engineering
Education
BICSI 1994 — 1994
RCDD, Registered Communications Distribution Designer
Oakland Community College 1982 — 1985
Associate, Medical Technology
AT&T Global Services 1994 - Present
AT&T January 1987 - Present
AT&T/SBC/Ameritech 1986 - 2009
Skills
Unified Communications, Telephony, Managed Services, VoIP, Telecommunications, MPLS, Wireless, Sales Engineering, Avaya, LAN-WAN, WAN, Selling, Fiber Optics, Cisco Technologies, Optical Fiber, Call Centers, Data Center, Security, Network Security, Troubleshooting, Cabling, Network Design, IP, Integration, Solution Selling, Vendor Management, Networking, TCP/IP, SIP, Network Engineering
Education
BICSI 1994 — 1994
RCDD, Registered Communications Distribution Designer
Oakland Community College 1982 — 1985
Associate, Medical Technology
Robert Fadley, MSA's AT&T/SBC/Ameritech Experience November 1994 - December 2010
Job Chief, Facility and Operations Field Division at Public Utilities Commission of Ohio
Industry Telecommunications
Experience
Public Utilities Commission of Ohio May 2013 - Present
American Tax November 2011 - Present
Public Utilities Commission of Ohio December 2010 - May 2013
Liberty Tax Service January 2011 - April 2011
AT&T/SBC/Ameritech November 1994 - December 2010
Skills
Supervisory Skills, Customer Service, Auditing, Quality Inspection, General Office Duties, Microsoft Office, Troubleshooting, Tax Preparation, Tax, Research, Financial Accounting, Typing, Accounting, Budgets, Office Management, Process Improvement, Quality Control, Small Business
Education
Franklin 2011 — 2012
Master's, Accounting
Franklin University 2004 — 2007
B.S., Accounting
Columbus East High School 1986 — 1990
Public Utilities Commission of Ohio May 2013 - Present
American Tax November 2011 - Present
Public Utilities Commission of Ohio December 2010 - May 2013
Liberty Tax Service January 2011 - April 2011
AT&T/SBC/Ameritech November 1994 - December 2010
Skills
Supervisory Skills, Customer Service, Auditing, Quality Inspection, General Office Duties, Microsoft Office, Troubleshooting, Tax Preparation, Tax, Research, Financial Accounting, Typing, Accounting, Budgets, Office Management, Process Improvement, Quality Control, Small Business
Education
Franklin 2011 — 2012
Master's, Accounting
Franklin University 2004 — 2007
B.S., Accounting
Columbus East High School 1986 — 1990
Melodie Proper's AT&T/SBC/Ameritech Experience May 1996 - November 1996
Job Technology Project Management, Lean Six Sigma Master Black Belt at The Paragon Group
Industry Telecommunications
Experience
The Paragon Group May 2010 - Present
Ameritraining, Inc. January 2009 - May 2012
AT&T December 1996 - December 2008
AT&t/SBC/Ameritech May 1996 - November 1996
Ameritech August 1995 - May 1996
Skills
Telecommunications, Vendor Management, VoIP, Call Centers, Project Management, Cisco Technologies, Wireless, Data Center, Telephony, Software Documentation, Unified Communications, Avaya, System Deployment, Microsoft Office, Public Speaking, Training Delivery, Troubleshooting, MPLS, LAN-WAN, Customer Satisfaction, Team Management, Cabling, T1, IP, Ethernet, Disaster Recovery, System Administration, SharePoint, Sales Operations, Network Design, MS Project, Managed Services, Avaya Technologies, Microsoft Project, Call Center, Curriculum Design, Mentoring, Sales Support, Technical Support, ShoreTel, Nortel, Cisco, Technical Course..., Networking, Management, Program Management, Team Leadership, Strategic Planning, Process Improvement, Continuous Improvement
Education
Grand Canyon University 2009 — 2013
BA, Christian Studies & Communication
The Paragon Group May 2010 - Present
Ameritraining, Inc. January 2009 - May 2012
AT&T December 1996 - December 2008
AT&t/SBC/Ameritech May 1996 - November 1996
Ameritech August 1995 - May 1996
Skills
Telecommunications, Vendor Management, VoIP, Call Centers, Project Management, Cisco Technologies, Wireless, Data Center, Telephony, Software Documentation, Unified Communications, Avaya, System Deployment, Microsoft Office, Public Speaking, Training Delivery, Troubleshooting, MPLS, LAN-WAN, Customer Satisfaction, Team Management, Cabling, T1, IP, Ethernet, Disaster Recovery, System Administration, SharePoint, Sales Operations, Network Design, MS Project, Managed Services, Avaya Technologies, Microsoft Project, Call Center, Curriculum Design, Mentoring, Sales Support, Technical Support, ShoreTel, Nortel, Cisco, Technical Course..., Networking, Management, Program Management, Team Leadership, Strategic Planning, Process Improvement, Continuous Improvement
Education
Grand Canyon University 2009 — 2013
BA, Christian Studies & Communication
Nancy Towalski's AT&T/SBC/Ameritech Experience January 2000 - January 2013
Job Retired
Industry Telecommunications
Experience
Universal Screen Arts, Inc. November 2014 - April 2015
Sweet CeCe’s Frozen Yogurt April 2014 - October 2014
Fannie May Candy May 2013 - December 2013
AT&T (formerly SBC) December 1970 - March 2013
AT&T/SBC/Ameritech January 2000 - January 2013
AT&T 1970 - 2013
AT&T/SBC/Ameritech January 1997 - January 2000
AT&T/SBC/Ameritech January 1970 - January 1997
Skills
Telecommunications, Wireless, Computer Network..., Call Centers, Vendor Management, Process Improvement, Program Management, VoIP, Managed Services, Customer Experience, Service Delivery, Project Management, Team Leadership, Customer Satisfaction, Change Management, Ethernet, Team Building, Customer Retention, Unified Communications, Solution Selling, Troubleshooting, Training, Telephony, T1, Product Management, Broadband, Management, Customer Service, Account Management
Education
Cuyahoga Community College
Associate Degree, Business
Universal Screen Arts, Inc. November 2014 - April 2015
Sweet CeCe’s Frozen Yogurt April 2014 - October 2014
Fannie May Candy May 2013 - December 2013
AT&T (formerly SBC) December 1970 - March 2013
AT&T/SBC/Ameritech January 2000 - January 2013
AT&T 1970 - 2013
AT&T/SBC/Ameritech January 1997 - January 2000
AT&T/SBC/Ameritech January 1970 - January 1997
Skills
Telecommunications, Wireless, Computer Network..., Call Centers, Vendor Management, Process Improvement, Program Management, VoIP, Managed Services, Customer Experience, Service Delivery, Project Management, Team Leadership, Customer Satisfaction, Change Management, Ethernet, Team Building, Customer Retention, Unified Communications, Solution Selling, Troubleshooting, Training, Telephony, T1, Product Management, Broadband, Management, Customer Service, Account Management
Education
Cuyahoga Community College
Associate Degree, Business