Au Bon Pain
Industry: Restaurant company
DescriptionAu Bon Pain is a fast casual restaurant, bakery and café chain headquartered in Boston, Massachusetts, with over 300 locations in the United States, India, and Thailand. The company is owned by Panera Bread, which is owned by JAB Holding Company. JAB is owned by the Reimann family of Germany. Number of locations: Over 300 Founded: 1978, Boston, Massachusetts, United States CEO: Sue Morelli (Jan 2006–) Headquarters: Boston, Massachusetts, United States Parent organization: Panera Bread Founders: Louis I. Kane, Louis Rapuano
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Au Bon Pain Employees
Breathe. Life. Balance. 2013 - Present
Tomy/The First Years April 2012 - Present
Au Bon Pain October 2010 - April 2012
Dorel Juvenile Group April 2009 - October 2010
Bertucci's May 2006 - April 2009
The First Years/RC2 Brands July 2003 - May 2006
Skills
Product Development, Marketing, Product Launch, Brand Management, Product Marketing, Consumer Products, Competitive Analysis, Strategic Planning, Customer Insight, Brand Development, Marketing Research, People Skills, Project Management, Retail, Market Analysis, Sales
Education
Bentley University 1999 — 2003
Bachelor of Science (BS), Marketing
Massachusetts General Hospital September 2015 - Present
Flynn Fence May 2015 - Present
Bridgewater State University Safety January 2014 - Present
Au Bon Pain July 2013 - Present
Bulfinch Temporary Svc August 2015 - September 2015
Summer Discovery July 2014 - August 2014
Boston Sports Club May 2012 - December 2013
Skills
Leadership, Public Speaking, PowerPoint, Microsoft Word, Management, Customer Service, Microsoft Office
Education
Bridgewater State University 2011 — 2015
Bachelor of Arts (B.A.), Organizational Communication, General
Stoneham High School 2007 — 2011
High School Diploma
Ellucian March 2012 - Present
Bells of the Sound August 2007 - Present
SunGard Higher Education July 2008 - March 2012
SunGard Higher Education January 2007 - July 2008
SunGard Bi-Tech, LLC August 2005 - December 2006
SunGard Bi-Tech, LLC August 2002 - August 2005
SunGard Bi-Tech, LLC July 2000 - August 2002
SunGard Bi-Tech, LLC January 1997 - July 2000
Au Bon Pain January 1992 - August 1995
Skills
Business Analysis, Agile, Process Improvement, ERP, SQL, Agile Methodologies, Training, Databases, Analysis
Education
Brandeis University 1987 — 1991
BA, Chemistry
American Century Investments February 2015 - Present
American Century Investments January 2013 - February 2015
John Hancock Life Insurance Company (U.S.A.) July 2011 - December 2012
Avid Technology June 2009 - December 2010
Au Bon Pain March 2010 - June 2010
Ameriprise Financial October 2008 - May 2009
Skills
Bloomberg, Financial Analysis, Valuation, Corporate Finance, Investments, Capital IQ, Factset, Finance, Equity Research, Portfolio Management, Mutual Funds, Fixed Income, Due Diligence, Financial Services, Equities, Microsoft Excel, Analysis, Financial Reporting, Strategy, Financial Risk, Securities
Education
Boston College - Wallace E. Carroll Graduate School of Management 2010 — 2011
MSF, Finance
Bentley University 2007 — 2010
Bachelor of Science, Economics & Finance
Copenhagen Business School 2009 — 2009
Solidify Ventures November 2011 - Present
Hostopia October 2010 - November 2011
Tribune Company June 2008 - February 2010
Citadel Broadcasting November 2007 - June 2008
CityReach Latino 2005 - 2007
Clear Channel Radio 2002 - 2004
Entercom 1999 - 2000
Susan Magrino Agency 1995 - 1996
Au Bon Pain 1994 - 1995
US Senator Edward M Kennedy June 1992 - June 1994
Skills
Advertising Sales, New Business Development, Sales Management, Digital Media, Mobile, Broadcast, Radio, Publishing, Mobile Applications, Celebrity, Audience Development, Audience Engagement, Licensing Agreements, Multicultural Marketing, Outdoor Advertising, Mobile Devices, Business Development, Customer Engagement, Digital Marketing, Entrepreneurship, Start-ups, SaaS, Local Search, Local Marketing, Integrated Marketing, Advertising, New Media, Sales, Marketing Strategy, Creative Direction, Digital Strategy, Mobile Marketing, Online Advertising, Strategic Partnerships, Direct Marketing, E-commerce, CRM, Strategy, Social Media, Marketing, SEM, Public Relations, Online Marketing, Lead Generation, Blogging, Interactive Marketing, Content Management, Mobile Advertising, Media Buying, Social Media Marketing
Education
Boston University 1988 — 1994
BS, Communications
Culver Academies, Culver, IN 1986 — 1988
Jr/Sr Years
Dana Hall, Wellesley, MA 1984 — 1986
Fresh/Soph years
State Street Bank July 2012 - Present
Au Bon Pain July 2011 - January 2012
Stop & Shop September 2010 - October 2011
Skills
Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Customer Service, Teamwork, Public Speaking, Social Media, Data Entry, Outlook, Research, Time Management, Sales, Equities, Training, Leadership, Access, Windows, Team Leadership
Education
Cambridge College 2012 — 2013
Bachelor of Science (BS), Business Administration and Management, General
Cambridge College
B.S, Management
Year Up, Inc
Residence Inn July 2013 - Present
Au Bon Pain October 2010 - October 2011
Au Bon Pain-Saint Francis October 2008 - July 2009
La Paloma Sabanera June 2004 - December 2007
Skills
Restaurants, Food Service, Customer Service, Food & Beverage, Hospitality, Food, Microsoft Word, Cashiering, PowerPoint, Inventory Management, Microsoft Office, Microsoft Excel, Customer Satisfaction
Education
Central Connecticut State University 2013 — 2015
In progress, Hospitality & Tourism Management
Manchester Community College 2010 — 2013
In Progress, Hotel & Tourism Management
Party Reflections, Inc. February 2015 - Present
Target June 2008 - November 2014
Au Bon Pain August 2007 - March 2009
Martin's Food Stores, Inc. November 2005 - December 2007
Skills
Time Management, Cashiering, Hospitality, Microsoft Office, PowerPoint, Microsoft Word, Cash Register, Teamwork, Public Speaking, Event Planning, Inventory Management, Event Management, Social Media, Phone Skills, Critical Thinking, Customer Service, Leadership, Training, Catering, Food, Microsoft Excel, Team Building, Hospitality Industry
Education
Virginia Polytechnic Institute and State University - Pamplin College of Business 2008 — 2011
Bachelor of Science in Business, Hospitality and Tourism Management
Blue Ridge Community College 2005 — 2007
Associate's, Human Services, 3.4
Greenhope Services for Women November 2013 - Present
Garvey School July 2013 - January 2014
Au Bon Pain July 2011 - December 2012
Skills
Analytical Skills, Team-oriented, Close Attention to..., Highly detail oriented, Speak Fluent English..., Knowledge of Microsoft..., Multi Tasking Skills, Sales, Dependable Team Player, Friendly Personality, Highly personable, Highly responsible, Oral & Written..., Organizational Structure, Motivated self-starter, Highly Dedicated, Solid computer skills, Cash Flow, Peachtree, US GAAP reporting, IFRS, Microsoft Excel, Microsoft Word, PowerPoint, Financial Reporting, Teamwork, Microsoft Office
Education
Baruch College 2011 — 2014
Bachelor's Degree, Accounting
CUNY Hostos Community College 2010 — 2011
Accounting
Au Bon Pain November 2012 - May 2015
Coco's Restaurants (Catalina Restaurant Group) April 2012 - November 2012
Perkins & Marie Callender's, LLC April 2007 - August 2011
Marie Callender's September 2002 - August 2011
Marie Callender's December 2003 - April 2007
Marie Callender's September 2002 - December 2003
Texas Land & Cattle Steakhouse June 2000 - November 2002
Mimi's Cafe August 1999 - December 2001
Skills
P&L responsibility, Theoretical Food Cost, Labor Management, P&L Responsibility, Restaurant Management, Restaurants, Leadership, Menu Development, Management, Training, Income Statement, Hiring, Retail, Sales, Food, Hospitality, Food Service, Customer Service, P&L, Purchasing, New Restaurant Openings, Team Building, Food & Beverage, Catering
Education
Claremont Graduate University 1994 — 1996
Master's Degree, Philosophy
California State University-Bakersfield 1992 — 1994
Bachelor's Degree, B.A. Philosophy B.A. Religious Studies, 3.67
Au Bon Pain 2010 - 2014
Lenny's cafe June 2012 - August 2012
Education
Franklin Career Institute 2011 — 2013
Medical Office Assistant
John F Kennedy High School 2007 — 2010
Things Remembered October 2014 - Present
Sears Outlet Stores, LLC April 2014 - Present
Costume SuperCenter March 2013 - October 2013
Birthday in a Box, Inc. March 2013 - October 2013
Randstad/Citizens Bank Call Center March 2012 - June 2012
BNY Mellon June 2011 - March 2012
jcpenney November 2009 - June 2011
Au Bon Pain January 2010 - July 2010
Skills
Customer Service, Money, Money Handling, Great attention to..., Fast learner, strongly motivated, Dedicated to helping..., Patience, self starter, Great computer knowledge, networking, drawing, concept art and design, painting, data entry, arts and crafts, Sales, Data Entry, Inventory Management, Retail Sales, Visual Merchandising, Cashiering
Education
Pittsburgh Technical Institute 2009 — 2010
Graphic Design
Art Institute of Pittsburgh 2007 — 2009
Graphic Design
New Brunswick High School 2003 — 2007
High School Diploma
HR Answers April 2015 - Present
Intercontinental Export-Import August 2013 - March 2015
Jumpstart:HR July 2012 - August 2013
Patrice and Associates Franchising Inc February 2012 - September 2012
Panera Bread Company November 2010 - February 2012
Au Bon Pain May 2010 - November 2010
Panera Bread September 2007 - March 2010
Red Lobster January 1999 - July 2007
Skills
Customer Service, PowerPoint, Microsoft Office, Excel, Customer Relations, Public Speaking, Workforce Planning, Benefits Administration, Compensation, Workers Compensation, Business Strategy, Human Capital Management, PHR, Recruiting, Deferred Compensation, I-9 Compliance, Employee Recognition, Human Resources, ADP HRB, Employee Handbooks, Employee Benefits, I-9 audits, Employee Relations, Development Of Employees, Organizational..., Job Descriptions, Employee Orientations, Personnel Management, SPHR, Leadership, Hiring, Microsoft Excel, HRIS, Onboarding, Training, Succession Planning, Employee Engagement, Interviews
Education
Wright State University 1999 — 2005
Bachelor Arts, Religion, 3.5
Capella University
Human Resources Management and Services
Allspice Cafe & Catering March 2013 - Present
Au Bon Pain June 2010 - April 2013
Skills
Catering Sales, Event Management, Account Management, Catering, Management, Social Media, Food, Strategic Planning, Budgets, Sales, Hospitality, Event Planning, Marketing
Education
Bridgewater State College 1994 — 1997
Bachelor of Arts, History
Dennis-Yarmouth Regional High School 1990 — 1993
Deloitte February 2013 - Present
Unidine Corporation 2012 - 2013
Au Bon Pain 2009 - 2012
Lois Paul & Partners 2007 - 2009
CampusCareerCenter.com 2006 - 2007
Skills
Public Relations, Social Media, Social Media Marketing, Blogging, Press Releases, Salesforce.com, Facebook, Public Speaking, Brand Development, Event Planning, Retail, Customer Service, PowerPoint, Microsoft Office, Microsoft Excel, Event Management, Community Outreach, Sales, Training, Time Management, Outlook, CRM, Market Research, Marketing, Budgets, Business Development, Team Leadership, Marketing Strategy, Marketing Communications, Hospitality, Coaching, Microsoft Word, Customer Satisfaction, Social Networking, Program Management, Email Marketing, Advertising, Business Planning, Online Marketing, Management, Proposal Writing, New Business Development, Online Advertising, Leadership, Account Management, Strategic Planning, Inventory Management, Strategy, Recruiting, Team Building
Education
Bentley University 2005 — 2007
BS in Information Design & Corporate Communication
The London School of Economics and Political Science (LSE) 2006 — 2006
E-Business in the Digital Age
University of Pennsylvania 2003 — 2005
PPE (Philosophy, Political Science, Economics) & Communications
Walgreens April 2014 - Present
Connecticut Valley Hospital September 2012 - January 2013
CUTCO Cutlery September 2010 - February 2011
Au Bon Pain January 2008 - February 2010
Toys ‘R’ Us September 2007 - December 2007
Skills
Group Therapy, Mental Health Counseling, Training, Customer Service, Recruiting, Sales, Data Entry, Public Speaking, Microsoft Word, PowerPoint, Microsoft Office, Social Services, Community Outreach, Nonprofits, Cashiering, Microsoft Excel, Time Management, Teamwork, Leadership, Team Leadership, Typing, Inventory Management, Customer Satisfaction
Education
Project for Addictions Cultural Competency Training (PACCT) 2012 — 2013
Social Services
Capital Community College 2008 — 2010
Social Services
Conard High School 2003 — 2006
High School Diploma, General Studies
Big Lucky, Inc June 2004 - Present
Big Lucky, Inc June 2004 - Present
GO NYC, LLC March 2009 - June 2009
Ecole Superieur d'Informatique December 2007 - June 2008
La Sorbonne and La Sorbonne Nouvelle September 2007 - June 2008
Bite Me Best Restaurant April 2003 - July 2004
Au Bon Pain November 2002 - March 2003
Java and Jazz Coffee Shop August 2002 - October 2002
Shakespeare and Co November 2001 - February 2002
Woodwind and Brasswind June 2000 - June 2001
Skills
Pastry, Cakes, Baking, Menu Development, Culinary, Editorial, Writing, Culinary Skills
Education
City University of New York-Baruch College 2003 — 2009
B.A, Journalism/Creative Writing
Stuyvesant High School 1998 — 2002
Unemployed March 2011 - Present
Motel 6 March 2014 - January 2015
Car Pool Car Wash October 2014 - December 2014
Dickey's Barbecue Restaurants, Inc. July 2012 - October 2013
Time Inc. March 2008 - March 2011
Barneys New York May 2007 - February 2008
Au Bon Pain October 2006 - May 2007
Skills
Consultancy Services, Mail Server, Cashiering, Editing, Photo Editing, Photoshop, Typing, Organizing, Motivational..., Business Readiness, MS Office Suite, General Office Duties, Working With Children, Pet Care, Personal Planning, Errands, Preparation, Advertising, Online Advertising, Online Research, Business Intelligence, Business Strategy, Business Planning, Maintenance Management, Cleaning, Team Leadership, Volunteer Coordination, Assistance, Distribution, Inventory Control, Stock Control
Education
ASA College 2008 — 2009
none, Business Admin/ Acct.
Borough of Manhattan Community College 2007 — 2008
none, Business Admin.
South Bronx Job Corps 2006 — 2007
GED, Undergraduate
PTC April 2013 - Present
Campus Colors September 2012 - March 2013
Boston University Student Activities Office August 2011 - May 2012
Au Bon Pain June 2011 - August 2011
Palisades Park Country Club Soda Bar May 2004 - September 2009
Skills
PowerPoint, Microsoft Office, Event Planning, Data Analysis, Microsoft Excel, Leadership, Customer Service, Management, CrunchTime!, Microsoft Word, Strategic Planning, Photoshop, Access, Inventory Management, Zuora, Disney Vacations, Facebook
Education
Boston University Questrom School of Business 2008 — 2012
Bachelor of Science in Business Administration, Operations & Technology Management
Loyola Academy 2004 — 2008
State Street September 2011 - Present
Au Bon Pain January 2006 - March 2010
Skills
Fund Accounting, Bloomberg, Financial Analysis, Mutual Funds, Fixed Income, Equities, Financial Reporting, Corporate Actions, Securities, Accounting, Financial Statements, Cash Flow, Finance, Payroll, Microsoft Excel, PowerPoint, Microsoft Office, Financial Accounting, Account Reconciliation, Analysis, Time Management, Customer Service
Education
Northeastern University 2012 — 2014
Bachelor's degree, Accounting and Finance
Bunker Hill Community College 2009 — 2012
Associate's degree, Business Administration and Management, General
Sonoma grille (The Big Y Group) July 2014 - Present
Rivers Casino February 2013 - July 2014
Chipotle Mexican Grill October 2012 - February 2013
Au Bon Pain April 2012 - September 2012
Art Intitute of Pittsburgh May 2011 - September 2012
Skills
Baking, Cooking, Training Programs, Microsoft Word, Microsoft Excel, PowerPoint, Food Safety, Pastry, ServSafe, Time Management, Sanitation, Banquets
Education
Art Institute of Pittsburgh 2011 — 2013
Associate of Science (A.S.), Baking and Pastry
Forbes Road Career and Technology Center 2005 — 2008
certificate, Culinary Arts/Chef Training
Au Bon Pain September 2015 - Present
Alere Inc. January 2015 - Present
Siemens Financial Services Ltd August 2012 - January 2013
Burson-Marsteller June 2012 - August 2012
KPMG January 2012 - February 2012
Skills
Financial Reporting, Accounting, Auditing, Finance, General Ledger, Tax, Microsoft Excel, Fixed Assets, Treasury Management, Treasury, Financial Analysis, Financial Services, Managerial Finance, Financial Accounting, Financial Modeling, Corporate Finance, Forecasting, US GAAP, Mergers & Acquisitions, Sarbanes-Oxley Act, SAP, Internal Controls
Education
Bentley University 2013 — 2015
Master of Science (MS), Accounting
Beijing Foreign Studies University 2009 — 2013
Bachelor of Economics, Finance, English Literature
J Derenzo Companies August 2013 - Present
Dana-Farber Cancer Institute March 2010 - August 2013
Au Bon Pain June 2009 - March 2010
The Jacobs Group December 2008 - June 2009
Mortgage Network February 2004 - October 2008
Independent Contractor July 2001 - February 2004
Netegrity March 2000 - June 2001
United States Department of Defense September 1998 - March 2000
Skills
Management, Microsoft SQL Server, Project Management, Web Applications, Leadership, E-commerce, Security, Microsoft Excel, Networking, HTML, Unix, Microsoft Office, Software Development, Integration, Consulting, Information Technology, Business Process, ERP, Strategic Planning, .NET, Architectures
Education
Boston University 2009 — 2012
Masters of Science, Computer Information Systems
Northeastern University 2006 — 2008
Biology & Organic Chemistry
Daniel Webster College 2004 — 2008
Business Management - Marketing
Harvard University (Extension) 2006 — 2007
Chemistry
Boston University September 2013 - Present
Au Bon Pain July 2015 - August 2015
Department of Interior: Office of the Solicitor May 2015 - July 2015
Boston Municipal Court May 2014 - July 2014
NewFields December 2011 - July 2013
CCP hf. 2010 - 2011
CCP hf. 2007 - 2010
Jackmont Hospitality/TGIFridays 2002 - 2010
Education
Boston University School of Law 2013 — 2016
Georgia State University 2007 — 2010
Masters, English
Georgia State University 2003 — 2006
Bachelors, English
Liberty Mutual Insurance July 2015 - Present
Puma May 2014 - May 2015
Babson College - Franklin W. Olin Graduate School of Business September 2013 - May 2015
Au Bon Pain April 2011 - September 2013
Viacord August 2010 - April 2011
Skills
Marketing, Sales, Strategic Planning, Management, Market Research, Event Planning, Finance, Social Media Marketing, Social Media, Strategy, Business Development, Marketing Communications, Digital Marketing, Marketing Strategy, Microsoft Office, Project Management
Education
Babson College - Franklin W. Olin Graduate School of Business 2013 — 2015
Master of Business Administration (MBA), Marketing
Scripps College
Bachelor of Arts (BA), Organizational Behavior Studies
Massachusetts Department of Revenue June 2015 - Present
cambridge common restaurant May 2009 - Present
Raytheon September 2014 - January 2015
Paradise bakery and cafe 2006 - 2009
Au Bon Pain 2005 - 2009
Skills
Microsoft Word, Microsoft Office, Time Management, Teamwork, PowerPoint, Microsoft Excel, Inventory Management, Retail, Sales, Customer Service, Data Entry, Event Planning, Leadership, Management, Outlook, Research
Education
University of Massachusetts Boston 2015 — 2016
Bachelor of Science (BS), Accounting and Business/Management
Bunker Hill Community College 2014 — 2015
Associate's Degree, Accounting, 3.7
Bunker Hill Community College 2012 — 2015
Associate's Degree, Taxation
Universidad de San Buenaventura 2004 — 2005
Bachelor's Degree, Accounting, 3.7
Universidad Remington 2000 — 2001
Certificate Of Secretary, Administration and Systems, 4.8
Behavioral Health March 2015 - Present
Au Bon Pain November 2013 - May 2015
Public Safety September 2013 - October 2013
Skills
Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, Time Management, Teamwork, PowerPoint, Customer Satisfaction, Restaurants, CPR Certified, Cerner
Education
Carroll University 2011 — 2015
Bachelor of Science (B.S.), Counseling Psychology
Au Bon Pain September 2012 - Present
Au Bon Pain March 2009 - Present
Au Bon Pain November 2007 - September 2012
Au Bon Pain November 2003 - November 2007
Au Bon Pain December 1998 - November 2003
Starbucks Coffee Company March 1998 - December 1998
Einstein Bros.Bagels January 1997 - February 1998
Skills
Food & Beverage, Multi-unit, Restaurants, Restaurant Management, Food Service, Training, New Restaurant Openings, Recruiting, Menu Development, Customer Service, Leadership, Income Statement, Profit, Management, Franchising, Hospitality, Retail, Budgets, POS, Sales, Hiring, Time Management, Team Building, Culinary Skills, Food, Inventory Management, Hospitality Management, Food Safety, Multi-Unit Management, Catering, Customer Satisfaction, Process Scheduler, Coaching, Succession Planning, Employee Training, People Development, Performance Management, Delivering Results, Local Marketing, Fine Dining, Labor Management, Serve Safe Certified, Inventory Control, Labor Control, Interviews, P&L Management, Franchise Consulting, Food Quality, Wine, Hospitality Industry
Education
Centennial College
Elmwood Early Learning Center June 2015 - Present
Longmeadow Montessori Internationale January 2015 - May 2015
Connecticut Convention Center January 2015 - May 2015
Bay Path College August 2014 - May 2015
Bay Path College April 2014 - May 2015
Student Information Desk August 2013 - May 2014
Au Bon Pain November 2009 - January 2014
LMI December 2012 - May 2013
Aetna June 2010 - August 2011
Our Piece of the Pie June 2007 - August 2007
Skills
Goal Oriented, Highly Ambitious, Bilingual, Fast-paced, Positive Energy, Organized Multi-tasker, Leadership, Devoted, Highly personable, Organized self-starter, Social Skills, Social Media, Passion to Succeed, Passion for Helping..., Experience Working with..., Volunteering, Conference Organization, Motivated self-starter, Research, Patience, Cashiering, Cpr Certified, Early Childhood..., First Aid, Food Service, Public Speaking, Working With Children, Time Management
Education
Bay Path University 2011 — 2015
Early Childhood Education and Teaching
Sport and Medical Sciences Academy 2008 — 2011
Wellington Management April 2014 - Present
Fidelity Investments August 2011 - April 2014
Au Bon Pain July 2010 - October 2011
Odiencia Call Center July 2009 - December 2009
National Board of Fisheries May 2009 - July 2009
Skills
Networking, Computer Hardware, Video Conferencing, Microsoft Excel, Software Installation, Microsoft Office, Windows Server, Linux, Hardware Installation, Cisco Technologies, Cisco Telepresence, Video Codec, Inventory Control, Digital Signage, French, Arabic, Active Directory..., Cisco Certified, Audio Conferencing, Desktop Administration, Inventory Management, Crestron, Testing, Usability Testing, End User Training, Software Deployment, Perl, Perl Script, Tandberg, Technical Training
Education
University of Massachusetts Boston 2012 — 2014
Bachelor of Science (BS), Information Technology
Cambridge College 2011 — 2012
IT certificate, Information Technology
Year Up, Inc 2010 — 2011
Technical Certificate; B.S, Information Technology; Business Management
Higher Technician College Mohammedia 2004 — 2007
Associate's degree, Networks and Telecommunication
Au Bon Pain January 2011 - Present
au bon pain January 2011 - Present
Corning Net Optix January 1998 - January 2001
Seek Consulting Group, Inc January 1998 - December 1998
Skills
Microsoft Exchange, Network Administration, Computer Hardware, Networking, Active Directory, Troubleshooting, System Administration, Help Desk Support, Windows 7, Software Installation, Information Technology, Windows Server, TCP/IP, VPN
Education
Boston University 1997 — 1998
Information Technology
American International College 2009 — 2011
Information Technology
American International College
Master's Certificate, PC Networking Design
North Shore Community College
Computer Networking, 2011
Five Guys Enterprises October 2011 - Present
Au Bon Pain June 2010 - October 2011
Papa Gino's March 2009 - May 2010
O'Charley's July 2006 - March 2009
Uno Chicago Grill 1993 - 2006
Skills
Multi-unit, Restaurant Management, Recruiting, Franchise Consulting, Team Building, Leadership, Restaurants, New Restaurant Openings, Customer Service, Franchising, Training, Retail, Income Statement, Profit, Food Service, Menu Development, Food & Beverage, POS, Food, Sales, Hospitality, Inventory Management, Customer Satisfaction, Hiring, Culinary Skills, Food Safety, Process Scheduler, Employee Training, Time Management, Coaching, Succession Planning, Budgets, Inventory Control, Management, Catering, ServSafe, P&L Management, Fine Dining, Local Marketing, Cooking, Banquets, Operations Management, Hospitality Management, Store Management, Serve Safe Certified, Labor Control, Sanitation, Hospitality Industry, P&L Analysis, Wine
Education
Bridgewater State University 1987 — 1991
Bachelor Of Science, Business Management
Comcast December 2011 - Present
Comcast Cable January 2009 - December 2011
Comcast Corporation July 2006 - January 2009
Comcast February 2003 - July 2006
Au Bon Pain April 1995 - January 2003
Continental Cablevision 1987 - 1995
American Cablesystems 1984 - 1987
Skills
Leadership, Cross-functional Team..., Telecommunications, Broadband, Strategic Partnerships, Call Center, Customer Retention, Sales Management, Account Management, Sales, Wireless, Product Management, New Business Development, Direct Sales, Telephony, Solution Selling, Salesforce.com, Call Centers, VoIP, Sales Process, Customer Experience, Customer Satisfaction, Sales Operations, Marketing, Selling, B2B, Product Marketing, Competitive Analysis, Managed Services, P&L Management
Education
Bryant University 1978 — 1982
Valvoline June 2014 - Present
Fruitata, Inc. December 2013 - Present
Au Bon Pain May 2013 - December 2013
Trader Joe’s June 2012 - January 2013
Shaw's Supermarkets August 2011 - June 2012
Bunker Hill Community College June 2008 - August 2009
Shaw's Supermarkets July 2005 - August 2007
Newton-Wellesley Hospital June 2004 - August 2004
Skills
Customer Service, Food, Cooking, PowerPoint, Microsoft Word, Microsoft Excel, Email, Email Marketing, Multicultural, Multilingual, Coordinating Events, Events Coordination, Inventory, Sales, Android, Liturgy, French, English, Haitian Creole, Hair Cutting, Painting, Home Repairs, Youth Ministry, Leisure, Intrapersonal Skills, Interpersonal Skill, Humor, Ecumenism, Mediation, Class Reunions, Academic Tutoring, Social Media, Nutrition, Vegan, Cycling, Peer Education, Photography, Latin, Apologetics, Health, Overall Wellness, Building Relationships, Public Relations, Cleaning, Household, Personal Budgeting, Writing, Interviews, Job Search, Negotiation
Education
Fitchburg State College 2009 — 2010
Bachelor of Science (BS), Biology, General
Bunker Hill Community College 2008 — 2009
Associate's degree, General Studies
Brockton High School 2003 — 2007
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Woodrow Wilson Middle School 2001 — 2003
Diploma, 8
Au Bon Pain May 2015 - Present
Au Bon Pain April 2014 - May 2015
Dealer Product Services January 2012 - November 2013
The Reynolds and Reynolds Company December 2008 - January 2012
Dircks Moving Services April 2004 - July 2008
Skills
Account Management, Advertising, B2B, Business Development, CRM, Cold Calling, Contract Negotiation, Customer Retention, Digital Marketing, Email Marketing, Leadership, Marketing, Marketing Strategy, New Business Development, Sales, Sales Management, Sales Process, Social Media, Social Media Marketing, Solution Selling, Direct Marketing, Lead Generation, Marketing Communications, Online Advertising, Online Marketing, Operations Management, Product Marketing, Sales Operations, Sales Presentations, Selling, Strategic Partnerships, Strategic Planning
Education
Arizona State University 2002 — 2006
Bachelor of Science (B.S.), Marketing
ARAMARK PERU November 2013 - Present
Global Spectrum January 2006 - Present
Au Bon Pain January 2007 - December 2008
K.B Toys November 2004 - January 2006
Skills
Music, Video Production, Recording, Video Editing, Photoshop, Digital Photography, Videography, Creative Writing, Final Cut Pro, Photography, Film Production, Post Production, Acting, Music Production, Directing, Camera
Education
Art Institute of Philadelphia 2010 — 2014
Bachelor's Degree, Digital Film and Video Production
Harvard Vanguard Medical Associates June 2015 - Present
Mass General Hospital January 2015 - Present
Deuxave November 2013 - Present
Nobles Day Camp June 2013 - August 2013
Au Bon Pain March 2012 - August 2012
Lamberts March 2009 - August 2011
Skills
Medical Assisting, Phlebotomy, Vital Signs, Cpr Certified, Epi-Pen Certified, EKG, Microsoft Office, Childcare, Athletics, Organization, Public Speaking, Microsoft Word, PowerPoint
Education
Bay State College 2013 — 2015
Associate's Degree, Medical Assisting/Phlebotomy
Becker College 2012 — 2013
Kinesiology and Exercise Science
Dedham High School 2008 — 2012
High School Diploma
Maramaglobletravel.com March 2014 - Present
Au bon pain July 2012 - Present
Education
Montgomery College 2012 — 2015
Associate's degree
American University
Carroll University August 2014 - Present
St Joseph's Medical Clinic January 2014 - October 2014
La Crosse Family Restaurant July 2013 - August 2014
Au Bon Pain September 2012 - December 2013
Cedar Creek Country Club May 2011 - August 2012
Skills
Human Anatomy, Weight Training, Computer Proficiency, Cpr Certified, Exercise Prescription, Chemistry, Group Exercise..., Microsoft Office, Statistics, Exercise Design, Leadership, Cashiering, Microsoft Word, Time Management, Receptionist Duties, Teamwork, Microsoft Excel, PowerPoint, First Aid, Data Entry, Restaurants, Food, Social Media, Medical Terminology, Event Planning, Social Networking, Medical Records
Education
Carroll University 2012 — 2016
Bachelor of Science (B.S.), Kinesiology and Exercise Science
Intern Bridge, Inc. February 2007 - February 2015
CPR At Work, Inc. May 2006 - February 2015
Mayo Clinic 2014 - 2015
Boxborough Police Department October 2007 - December 2011
Boxborough Fire Department June 2007 - December 2011
University of New England January 2011 - August 2011
Rich Sounds Entertainment September 1999 - May 2007
Au Bon Pain June 2006 - January 2007
General Technology Solutions January 2006 - May 2006
Storage Evolutions \ Fetch May 2005 - September 2005
Skills
Recruiting, Public Speaking, Training, Management, Workshop Facilitation, Small Business, Leadership Development, Career Development, Resume Writing, Career Counseling, Intrapreneurship, Employee Relations, Job Search Strategies, Organizational..., Coaching, Talent Acquisition, Leadership, Medicine, Entrepreneurship, Emergency Medical..., Entrepreneurship..., Firefighters, Police Officers, Management Consulting, Organizational..., Human Resources, Teaching, Writing, Information Technology, Healthcare, Marketing Strategy, Published Author, Patient Education, Higher Education, Health Education, Cycling, Health Insurance, Statistics, Customer Service, College Recruiting, Time Management, Consulting
Education
Quinnipiac University 2012 — 2014
Masters of Physician Assistant Studies
University of New England 2011 — 2011
Tufts University 2010 — 2010
Babson College 2003 — 2007
B.S., Business Administration
Regis College 2006 — 2006
Wellesley College 2006 — 2006
Fairleigh Dickinson University 2001 — 2001
Boston University/ARAMARK. December 2014 - Present
Suffolk University September 2013 - Present
Branded Works March 2014 - December 2014
Chartwells (Higher Education Division) August 2012 - April 2014
Au Bon Pain May 2011 - August 2012
Skills
Hotel Management, Restaurant Management, Restaurants, Management, Cooking, Food, Hospitality, Food & Beverage
Education
Suffolk University 2013 — 2016
current student, Business Administration and Management, General
Bunker Hill Community College 2011 — 2013
certificate, Hospitality Administration/Management
WCCX 104.5 FM May 2013 - Present
Au Bon Pain September 2012 - Present
Nanny May 2013 - August 2013
Dairy Queen April 2010 - August 2013
Skills
Food Service, Customer Service, Sociology, Time Management, Office Administration, Keen Listener, Communication, Radio Broadcasting, Radio Host, Team Work, Teamwork, Creative Writing, Social Networking
Education
Carroll University 2012 — 2016
Sociology
Prescott High School 2008 — 2012
High School Diploma
University of Wisconsin-Barron County 2011 — 2011
Au Bon Pain September 2013 - Present
Burger King May 2013 - August 2013
YMCA January 2013 - May 2013
Skills
Microsoft Office, PowerPoint, Customer Service, Microsoft Excel, Microsoft Word, Communication, Leadership, Public Speaking, Sales, Sales Management, Entrepreneurship, Highly detail oriented, Highly motivated..., Highly personable, French, Advertising, Data Analysis, Research, Finacial Management
Education
Radford University 2013 — 2016
Management and Finance, Finance and Financial Management Services
Virginia Western Community College 2013 — 2013
Business Administration and Management, General
Christopher Newport University 2012 — 2012
Victoria's Secret May 2014 - Present
Production Services January 2014 - Present
Au Bon Pain September 2014 - March 2015
ThirdChannel August 2013 - May 2014
Rent The Runway June 2013 - May 2014
Skills
Photoshop, Social Media, Microsoft Office, Scuba Diving, Retail Sales, E-commerce, Event Management, PowerPoint, Microsoft Word, Microsoft Excel, Digital Photography, Public Speaking, Teamwork, Customer Service, Marketing, Time Management, Facebook, Social Networking, Instagram, Sewing
Education
Virginia Polytechnic Institute and State University 2015 — 2016
Master of Education (M.Ed.), Career and Technical Education
Virginia Tech 2012 — 2015
Bachelor of Science (B.S.), Fashion Merchandising and Design
Central Virginia Community College 2010 — 2012
Associate of Arts and Sciences (A.A.S.), General Studies
Deutsch Family Wine & Spirits October 2009 - Present
Miller Brewing Company April 2008 - January 2009
Pernod Ricard USA February 2002 - June 2005
Heineken USA February 2001 - February 2002
Parkview Liquors February 1997 - January 2001
Au Bon Pain June 1993 - February 1996
Skills
Marketing, Strategy, Sales Management, Forecasting, Program Management, Sales, Retail, Selling, Management, Beer, Alcoholic Beverages, Analysis, IRI, Strategic Planning, Beverage Industry, Negotiation, Pricing, Merchandising
Education
Howard University 1990 — 1994
BBA, Business Management
Boston Latin School 1983 — 1989
EMC July 2015 - Present
EMC March 2015 - Present
EMC June 2012 - March 2015
EMC October 2010 - June 2012
MIS Alliance Corporation June 2010 - October 2010
American Well November 2009 - June 2010
Au Bon Pain October 2009 - November 2009
Museum of Fine Arts, Boston November 1998 - September 2009
1-800 Networks April 1996 - November 1998
Boston Consulting Group 1996 - 1998
Skills
Mac OS X, VMware, Windows Server, Cisco, Firewalls, VMware ESX, Clariion, Checkpoint, Active Directory, DNS, Virtualization, Disaster Recovery, Network Administration, Windows Server 2008, Windows Server 2003, DHCP, vSphere, Windows, VMware Infrastructure, SAN, Storage Area Networks, Operating Systems, Hyper-V, Storage, SQL Server, Data Center, Business Continuity, Troubleshooting, Servers, Security, Clustering, Group Policy, Linux, Backup Exec, System Administration, HP, XP, Cloud Computing, VoIP, High Availability, iSCSI, Network Security, IIS, Server Architecture, WSUS, Cisco Switches, Novell Netware, VDI, NAS, Red Hat Linux
Education
Boston University 1996 — 1997
IT Systems
University of South Carolina-Aiken 1985 — 1988
Business Administration
Toole Design Group, LLC January 2013 - Present
Volpe Center January 2010 - December 2012
Neutral Ground Initiative January 2007 - July 2011
Massachusetts Smart Growth Alliance June 2009 - January 2010
WalkBoston January 2009 - June 2009
The Boston Harbor Association January 2008 - June 2008
Au Bon Pain September 2003 - August 2007
Publicom, Inc October 2002 - June 2003
Chicago Transit Authority May 2001 - January 2002
Skills
Adobe Creative Suite, Transportation Planning, Urban Planning, InDesign, Transit-oriented..., Photoshop, Research, Project Planning, Graphic Design, Project Management, Microsoft Office, Illustrator, PowerPoint, SketchUp, GIS
Education
Massachusetts Institute of Technology 2007 — 2009
MCP, City Planning, Urban Design
Boston Architectural College 2005 — 2006
Continuing Education, Landscape Architecture
University of Illinois at Urbana-Champaign 1997 — 2002
BFA, BFA, Painting, Graphic Design
Norwich School of Art and Design 2001 — 2001
Semester Abroad, Graphic Design
CrunchTime! July 2015 - Present
MicroStrategy June 2014 - July 2015
Au Bon Pain September 2006 - April 2014
Au Bon Pain September 2005 - September 2006
Au Bon Pain March 2003 - September 2005
Au Bon Pain February 1999 - March 2003
Skills
MicroStrategy, POS, Management, Restaurant Management, Project Management, Hospitality, Food Service, Restaurants, Training, Leadership, Menu Development, Catering, P&L, Inventory Management, Customer Satisfaction, POS Menu Planning &..., Technical Support, Retail, Retail Systems Analysis, Testing, Time Management, Technical Leadership, PCI Compliance
Education
Arkansas Tech University 2000 — 2002
Bachelors, Computer Information Science
Quincy College 1998 — 2000
Associate of Science (A.S.), Computer Science
Siddhartha Vanasthali Science College 1995 — 1997
Physics
Money Crashers August 2008 - Present
Discovery Group August 2008 - August 2010
Au Bon Pain May 2006 - August 2007
Education
Brown University 2004 — 2008
BA, Economics
Blue Mercury Spa August 2014 - Present
Wil-Spec LLC October 2012 - Present
Andrew Michaels Salon and Spa September 2012 - November 2012
Bella Sante January 2000 - February 2011
Catherine Hinds Institute of Esthetics January 1999 - December 1999
Thomson Financial Software Consulting Group February 1997 - December 1998
Au Bon Pain July 1994 - November 1997
Wescam, Inc. July 1993 - June 1994
Showscan Entertainment 1991 - 1993
Skills
Skin Care, Aesthetics, Spa, Training, Treatment, Management, Customer Service, Beauty Industry, Sales, Aromatherapy, Healthcare, Wellness, Therapeutic Massage, Lifestyle, Microdermabrasion, Makeup Artistry, Facial Rejuvenation, Microsoft Word, FileMaker, Microsoft Office, Legal Documents, Communication, Time Management, Problem Solving, Contract Management, Construction, Architectural..., Leadership, Cosmetics, Public Speaking, Event Planning, Microsoft Excel
Education
Fisher College 1981 — 1983
Associates Degree, Accounting, 3.4
Bentley University 1983 — 1986
General Management Classes, Business Management
Au Bon Pain September 2015 - Present
Education
Borough of Manhattan Community College 2015 — 2017
Business Administration and Management, General
Bonchon Franchise LLC September 2015 - Present
California Pizza Kitchen November 2013 - July 2015
Garden State First National March 2007 - January 2014
Au Bon Pain August 2012 - October 2013
Marios Pizza April 2005 - July 2012
San Vito Restaurant June 2002 - June 2005
Metropolitan Grill June 2002 - January 2003
Skills
Restaurant Manangment, Multitasking Skills, Troubleshooting, Food Safety, Food Service Sanitation, Communication, Organization, develop and implement..., P&L Responsibility, Restaurants, Training, Coaching, Customer Service, New Restaurant Openings, Cooking, Restaurant Management, Food, Catering, Multi-unit, Delegate Management, Customer Satisfaction, Fine Dining, Food & Beverage, Food Service, Strategist, Menu Development, Labor Control, Culinary Skills, Cuisine, Serve Safe Certified, Pre-opening, Sanitation, Microsoft Word, Microsoft Excel, Microsoft Office, Food Preparation, POS, Employee Training, Hiring, Retail, Sales, Management, P&L Management, Hospitality, Labor Management, Income Statement, Franchising, Food Quality, Wine, Local Marketing
Education
Ashworth University 2008 — 2012
Bussines
Hudson County Community College 2001 — 2002
Chase October 2014 - Present
New York City Mission Society April 2014 - July 2015
Au Bon Pain November 2013 - April 2014
ASA College August 2012 - September 2013
Costco Wholesale October 2012 - January 2013
McDonald's Corporation October 2009 - August 2012
Skills
Retail Sales, Customer Service, Retail, Cashiering, Customer Satisfaction, Sales, Merchandising, Store Management, Microsoft Office 2010, QuickBooks, Peachtree, Stock Exchange, Time Management
Education
ASA Institute of Business and Computer Technology 2012 — 2015
Associate's degree, Business Administration - Accounting
EY August 2015 - Present
EY June 2014 - August 2014
Au Bon Pain July 2013 - August 2013
Crothall Healthcare June 2012 - August 2012
WIDENER MEMORIAL SCHOOL April 2011 - June 2011
Abington Memorial Hospital January 2010 - January 2011
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Research, Social Media, Teamwork, Creative Direction, Project Management, Budgets, Marketing, Public Speaking, Time Management
Education
Boston University Questrom School of Business 2011 — 2015
Bachelor of Science (B.S.), Business Administration- Accounting, and Operations and Technology Management, Summa Cum Laude
Episcopal Academy 1999 — 2011
High School Diploma
Au Bon Pain October 2014 - Present
Double J Finances January 2011 - Present
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Research, Public Speaking, Outlook, Teaching, Social Media, Teamwork, Time Management, Leadership
Education
Baruch College, City University of New York (CUNY) 2014 — 2016
Bachelor's Degree, Accounting, 3.0
SUNY Canton 2013 — 2014
Bachelor's, Accounting - A.A.S., 3.37
Fletcher Studio Landscape Architecture + Urban Design May 2015 - Present
MIT_Urban Risk Lab June 2014 - August 2014
Au Bon Pain May 2012 - November 2012
CRM Construction May 2011 - May 2012
Skills
Architectural Design, Graphic Design, Photography, AutoCAD, Rhino 3D, SketchUp, Revit, Archicad, Illustrator, Photoshop, InDesign, After Effects, Sustainable Design
Education
California College of the Arts 2013 — 2015
Master of Architecture (MArch), Architectural Design
Massachusetts College of Art 2009 — 2012
BFA-Environmental Design, Architectural Design
Coffatello Group January 2015 - Present
Aflac September 2013 - Present
Au Bon Pain 2012 - September 2014
Magnolia Bakery September 2011 - September 2012
Forbes.com March 2008 - March 2009
Quiznos Sub January 2003 - October 2007
Skills
P&L Management, Staffing Analysis, Inventory Management, Vendor Relations, Training & Development, Payroll, Training, Restaurant Management, Sales, Employee Benefits, Customer Service, Marketing, Recruiting, Project Management, Social Media Marketing, Strategic Planning
Education
Bryant University 1995 — 1999
Bachelor of Science (BS), Marketing, 2.8
Freelance, Independent Contractor June 2009 - Present
Au Bon Pain June 2015 - Present
Moda dal Vivo November 2010 - Present
MinuteMobile January 2015 - June 2015
Philadelphia Flight October 2014 - January 2015
The Creative Group June 2014 - January 2015
Aspire2Higher Personal & Professional Development Services, LLC August 2012 - August 2014
Cabrini College August 2012 - May 2014
Cabrini College Office of Admission August 2011 - August 2013
Cabrini College's Student Newspaper, The Loquitur May 2012 - May 2013
Skills
Graphic Design, InDesign, Public Relations, Blogging, Event Planning, Event Management, Facebook, Social Networking, Social Media, Microsoft Word, WordPress, Photoshop, PowerPoint, Adobe Creative Suite, Creative Writing, Microsoft Office, Illustrator, Microsoft Excel, Adobe Audition, Outlook, Pinterest, AP Style, AP Style Writing, Photography, AudioVault
Education
Cabrini College 2010 — 2014
Bachelor's Degree, Communication
Charter High School for Architecture and Design
Brooks Brothers November 2000 - Present
Au Bon Pain November 1999 - February 2000
Skills
PowerPoint, Team Leadership, Social Media, Teaching, Negotiation, Research, Budgets, Java, New Business Development, Data Entry, Microsoft Office, Outlook, Windows, Project Planning, Project Management, Event Planning, Teamwork, Public Speaking, Editing, JavaScript, Event Management, Marketing, Analysis, Team Building, Coaching, Inventory Management, Public Relations, Strategic Planning, Photoshop, Marketing Strategy, Troubleshooting, Sales Management, Accounting, English, Retail, Sales, Customer Service, Microsoft Word, Microsoft Excel
Education
Borough of Manhattan Community College 2001 — 2002
John F. Kennedy High School 1997 — 2000
Au Bon Pain 2012 - Present
EL GLOBO S.A January 2009 - January 2010
Industrias Nacionales C x A - INCA August 2008 - January 2009
Skills
Digital Electronics, Computer Repair, Sales Management, Hospitality Management, Computer Hardware
Education
Borough of Manhattan Community College 2012 — 2016
Associate's Degree, Computer Systems Networking and Telecommunications
Instituto Tecnico Salesiano 2004 — 2008
Associate of Science (A.S.), Electrical, Electronics and Communications Engineering
Au Bon Pain January 2015 - Present
Smooth N Groove 2013 - Present
Chartwells (Higher Education Division) August 2012 - Present
PAPA JOHN'S PIZZA 2014 - 2015
Alpha Phi Omega National Service Fraternity 2007 - 2015
Red Lobster October 2010 - August 2012
Red Lobster October 2010 - August 2012
Brick Oven Pizza Co August 2010 - October 2010
Boiling Pot March 2010 - August 2010
Cracker Barrel July 2005 - March 2010
Skills
Hospitality, Event Planning, Restaurant Management, Strategic Planning, Hotels, Leadership, Microsoft Word, Human Resources, Hiring, Food, Front Office, Training, Event Management, Facebook, Income Statement, Social Media Marketing, Hospitality Industry, Customer Satisfaction, Restaurants, Food & Beverage, Coaching, Employee Training, Hospitality Management, Sales, Outlook, PowerPoint, Operations Management, Process Scheduler, Marketing, Microsoft Excel, Microsoft Office, Public Speaking, Budgets, Recruiting, Culinary Skills, Social Networking, Social Media, Fundraising, Time Management, Customer Service, Team Building, Inventory Management, Account Management, Food Service, Banquets, Management, Employee Relations, Leadership Development, Public Relations, Team Leadership
Education
Auburn University 2005 — 2009
Bachelor of Science, Hotel & Restaurant Management; Business
Auburn University 2005 — 2009
Bachelor of Science, Hotel & Restaurant Management; Business
Auburn University 2005 — 2009
B.S. Hotel & Restaurant Management, Hotel, Motel, and Restaurant Management
Au Bon Pain June 2015 - Present
Waffle House, Inc. June 2013 - Present
Hooters of America February 2012 - June 2013
McDonald's Corporation August 2008 - February 2012
Skills
Restaurant Management, Food, P, New Restaurant Openings, Labor Control, Franchising, ServSafe, Hospitality Management, Customer Satisfaction, Time Management, Food Safety, Hiring, Sales, Food Service, Multi-unit, Hospitality, Catering, Bartending, Serve Safe Certified, Retail, Customer Service, Restaurants, Menu Development
Education
American InterContinental University 2010 — 2012
Associate's degree, Business Administration and Management, General
Le Colonial Chicago July 2013 - Present
Ani Japanese Restaurant April 2014 - August 2014
Japonais April 2011 - July 2013
Au Bon Pain April 2011 - December 2012
Sears Portraits Studio October 2010 - January 2011
Skills
Customer Service, Microsoft Office, Sales, Leadership, Strategic Planning, Social Media
Education
Kherson State Agrarian University 2006 — 2010
Bachelor's Degree, Agriculture, Agriculture Operations, and Related Sciences, 3.69
Kherson School of General Education #46 1996 — 2006
High School Diploma
Vinfen August 2015 - Present
Bottom Line June 2014 - May 2015
Au Bon Pain December 2010 - March 2011
L&M Bargain July 2010 - September 2010
Skills
Spanish, Microsoft Office, Customer Service, Event Planning, Public Speaking, Teamwork, English, Microsoft Word, Microsoft Excel, PowerPoint, Time Management, Fundraising, Sales, Hospitality, Data Entry, Nonprofits, CPR Certified, First Aid
Education
Bridgewater State University 2011 — 2015
Bachelor’s Degree, Criminal Justice/ Psychology, Cum Laude
Thornton High School August 2013 - Present
579 Shops October 2013 - February 2014
Au Bon Pain May 2012 - November 2012
Americall Group, Inc. May 2009 - September 2009
Skills
Public Speaking, Event Planning, Nonprofits, Social Media, Research, Fundraising, Editing, Teaching, Volunteer Management, Community Outreach
Education
Anderson University 2008 — 2012
Bachelor's degree, English
Anderson University 2008 — 2012
Bachelor's degree, English/Language Arts
Doherty Enterprises June 2006 - Present
Cosi, Inc October 2003 - June 2006
Au Bon Pain September 2002 - October 2003
Cosi June 1999 - June 2002
Mc Donalds March 1986 - June 1999
Skills
Training, Succession Planning, P&L, Management, Restaurant Management, Budgets, Employee Training, Employee Relations, Hospitality, Operations Management, Multi-unit, Food Service, Human Resources, Team Building, Coaching, Hiring, New Restaurant Openings, Leadership Development, Change Management, Performance Management, Staff Development, Project Management, Income Statement, Restaurants, Catering, Budget, UltiPro HRIS
Education
Binghamton University 1992 — 1994
BS, Psychology, Sociology, Suma Cum Laude
Stony Brook University 1989 — 1992
Psychology and Sociology
LUSH FRESH HANDMADE COSMETICS January 2014 - Present
LUSH FRESH HANDMADE COSMETICS March 2013 - Present
LUSH FRESH HANDMADE COSMETICS September 2012 - Present
Highway Robbery Vintage July 2012 - Present
Au Bon Pain July 2011 - September 2012
Highway Robbery Vintage March 2012 - July 2012
Pacific Sunwear July 2011 - May 2012
Pacific Sunwear June 2007 - July 2011
Skills
Visual Merchandising, Merchandising, Loss Prevention, Store Management, Retail Sales, Merchandise Planning, Retail, Cashiering, Assortment, Apparel, Trend Analysis, Styling, Fashion, Trend, Pinterest, Draping, Customer Service, Window Displays, Time Management, Sales
Education
Art Institute of Pittsburgh 2009 — 2012
Bachelor of Science, Fashion Marketing
Greensburg Salem High School 2005 — 2009
High School Diploma
Au Bon Pain May 2015 - Present
Au Bon Pain May 2013 - May 2015
Thompson Hospitality June 2012 - August 2012
Union Square Hospitality Group June 2008 - May 2011
Deloitte & Touche August 2007 - June 2008
UBS June 2006 - August 2006
Skills
Financial Analysis, Creative Problem Solving, Leadership, Outstanding time..., Close Attention to..., Innovation, Restaurants, Budgets
Education
University of Virginia - Darden Graduate School of Business Administration 2011 — 2013
MBA, Corporate Innovation
Bucknell University 2003 — 2007
BA, Economics and International Relations
The Pingry School 1998 — 2003
Au Bon Pain March 2010 - Present
Sebastians Catering, a Fidelity Company February 2002 - February 2010
Pierce Promotions February 2001 - December 2001
Sebastians Catering a Fidelity Company April 1994 - February 2001
Skills
Hospitality, Profit, Restaurants, Marketing, Food Service, Hiring, Meeting Planning, Customer Service, Team Building, Catering, Hospitality Industry, Microsoft Office, Event Planning, Social Media, Event Management, Food & Beverage, Banquets, Restaurant Management, Culinary Skills, Employee Training, Hospitality Management, Leadership Development, Sales, Budgets, Food, Marketing Strategy, Facebook, Management, Strategic Planning, Income Statement, Retail, Inventory Management, Microsoft Word, Training, Leadership, Menu Development, Fine Dining, Hotel Management, Pre-opening, Microsoft Excel, Process Scheduler, Time Management, Wine, Social Media Marketing, Hotels, Customer Satisfaction, Social Networking, Multi-unit, Franchising, Cuisine
Education
Boston University 1986 — 1990
Bachelor of Arts (B.A.), Psychology
Cambridge School of Culinary Arts 1996 — 1998
Professional chef's program
Metro Bicycles August 2011 - Present
UGG AUSTRALIA October 2010 - February 2011
Au Bon Pain January 2010 - August 2010
Skills
Sales, Microsoft Excel, Microsoft Word, PowerPoint, Marketing, Time Management, Data Entry, Teamwork, Outlook, Customer Service, Microsoft Office, Inventory Management, Retail, Accounting, QuickBooks, Leadership, Selling
Education
City University of New York-Hunter College 2013 — 2016
Bachelor of Applied Science (B.A.Sc.), Accounting
Borough of Manhattan Community College 2010 — 2012
Associates of Applied Science Degree in Accounting, Accounting
Sport Clips Haircuts August 2015 - Present
SportClips May 2013 - August 2015
Caribou Coffee May 2011 - May 2013
Z PIZZA November 2007 - March 2011
Quiznos 2001 - 2007
Wall Street Deli 1996 - 2001
Au Bon Pain 1991 - 1996
Southern Maryland Construction 1983 - 1991
Skills
Franchising, Franchise Consulting, Business Planning, Food Service, Operations Management, Team Building, Profit, Food & Beverage, Food, Menu Development, Management, Local Marketing, P&L Management, Leadership, Hospitality, Real Estate, New Restaurant Openings, Location Intelligence, Sales, Retail, Training, Restaurants
Education
Campbell University 1983 — 1987
JohnNapoletano.com November 2003 - Present
Au Bon Pain October 1999 - October 2003
Hoyts October 1997 - September 1999
Adecco Staffing, USA September 1995 - September 1997
Skills
HTML, Website Development, PHP, Web Development, SEO, CSS, JavaScript, E-commerce, Entrepreneurship, MySQL, PPC, Affiliate Marketing, Finance, Forecasting, Strategic Financial...
Education
Century 21 Realty
Certificate of Completion, Realtor, Pass
H&R Block
Certificate of Completion, Income Tax Preparation, Pass
Bentley College - Elkin B. McCallum Graduate School of Business 1994 — 1996
Masters Degree, Finance, 3.4/4.0
Bentley University 1990 — 1994
Bachelors, Finance, 3.6/4.0
Llewellyn E Bley AIA LLC April 2009 - Present
Mahoney & Bley Associates, Inc. January 2002 - April 2009
The Vaughan Company, Inc. November 2000 - December 2001
The Moseley Corporation November 1999 - October 2000
Lieber Cooper Associates June 1999 - November 1999
Au Bon Pain 1989 - 1996
Skills
Architectural Design, Mixed-use, Sustainable Design, Architectural Drawings, Site Planning, Submittals, Residential Design, Design Research, Adaptive Reuse, Comprehensive Planning, Architecture, Construction Drawings, Site Plans, Urban Design, AutoCAD, Construction Management
Education
Boston Architectural College 1982 — 1988
B. Arch, Architecture
SUNY Orange 1979 — 1982
Associates in Construction Technology, Architecture
State University of New York Agricultural & Technical College at Alfred, Alfred NY 1973 — 1974
Architectural Technology
Scalable Informatics January 2013 - Present
Solutions First, LLC 2001 - May 2013
Blue HIll Development LLC 1998 - 2001
Zingerman's 1995 - 1997
Au Bon Pain 1990 - 1995
Skills
Strategic Planning, Non-profits, Budgets, Management, Fundraising, Financial Reporting, Coaching, Marketing Strategy, Training, Sales, Marketing, Marketing Communications, Entrepreneurship, Project Planning, Finance, Human Resources, Small Business, Nonprofits, Leadership
Education
University of Michigan - Stephen M. Ross School of Business 1999 — 2001
Master of Business Administration
Carleton College 1982 — 1986
Bachelor of Arts, French
Huron High School 1978 — 1982
Banner Industries March 2014 - Present
ABnote North America August 2011 - March 2014
Burlington Children's Dental January 2009 - May 2011
Au Bon Pain August 2007 - January 2009
Skills
Microsoft Excel, Access, Value Stream Mapping, Budgets, Management, Project Management, Financial Projection, Financial Reporting, Payroll, Strategic Planning, Analysis, Finance, Forecasting, Process Improvement, Microsoft Office, Accounting, Leadership, Account Reconciliation, Internal Controls, Team Building, Sarbanes-Oxley Act
Education
Johnson and Wales University 2005 — 2007
MBA, Global Business Leadership - Financial Management
Pokhara Vishwavidalaya 1999 — 2003
BE, Engineering - Civil
Mayo College 1997 — 1999
AISSCE, Science
St. Augustine's School 1987 — 1997
ICSE, P
Au Bon Pain June 2011 - Present
Bertucci's July 2007 - June 2011
Bertucci's July 2004 - July 2007
Bertucci's July 2001 - July 2004
NE Restaurant Co. / Bertucci's Corporation March 1998 - July 2001
NE Restaurant Company (Chili's Grill & Bar / On The Border) March 1996 - March 1998
Doubletree Hotel November 1991 - March 1996
Skills
Restaurants, Management, POS, Restaurant Management, Income Statement, Sales, Food & Beverage, Multi-unit, Food Service, Hospitality, Food, Menu Development, Hospitality Management, Inventory Management, P&L, Hiring, Retail, Leadership, Culinary Skills, Food Industry, Employee Relations, Forecasting, Food Safety, Micros, P&L Management, Budgets, Purchasing, Catering, Cost Control, New Restaurant Openings, Inventory Control, Customer Service, Coaching, Training, Hospitality Industry
Education
Bentley University 1987 — 1991
BS, Business Management
Lahey Clinic January 2011 - Present
Boston Medical Center January 2010 - August 2010
Au Bon Pain September 2007 - December 2009
Dancing Deer Baking Co. December 2004 - August 2007
Skills
Enteral Feeding, Nutrition Education, Dietetics, Healthcare, Clinical Nutrition, Medical Nutrition..., Enteral Nutrition, Healthcare Management, Fitness
Education
Boston University 2007 — 2010
MS, Nutritional Science
Columbia Engineering 2000 — 2004
BS, Chemical Engineering
Avery Dennison March 2011 - Present
Talbots July 2003 - December 2010
Dancing Deer Baking Co. 2008 - 2009
Paradigm Solutions January 1995 - June 2003
Au Bon Pain 1998 - 1999
Gillette 1990 - 1995
Skills
SDLC, Business Process, Vendor Management, Inventory Management, Project Planning, Leadership, Team Leadership, Analysis, Team Building, Management, Training, Budgets, Program Management, ERP, Retail, Supply Chain, Project Management, Databases
Education
Boston University 2010 — 2010
Course Study, Computer Science
Massachusetts Bay Community College 2010 — 2010
AS, Computer Science
Northeastern University 2010 — 2010
Course Study, MIS Management
Initiative March 2014 - Present
Initiative November 2012 - March 2014
Boston Sailing Center May 2012 - September 2012
Routin America Inc October 2010 - April 2012
Generations Cinemastories September 2007 - November 2010
Au Bon Pain September 2009 - July 2010
Au Bon Pain June 2005 - September 2009
Warner Music Group January 2009 - May 2009
Boston Casting September 2008 - May 2009
Skills
Outlook, PowerPoint, Scheduling, Word, Excel, Inventory Management
Education
Boston University - School of Management 2005 — 2009
Bachelor of Science, Business Admin- Marketing
Kent School 2001 — 2005
Au Bon Pain February 2010 - Present
TriMark USA April 2007 - February 2010
Staples February 2000 - April 2007
Star Market March 1998 - February 2000
ARAMARK Uniform Services (WearGuard) January 1993 - March 1998
Skills
Vendor Management, Team Building, Business Intelligence, Process Improvement, IT Strategy, Business Analysis, Change Management, Leadership, Cross-functional Team..., Management, Disaster Recovery, IT Management, Team Leadership, ERP, SDLC, CRM, Retail, Strategy, Business Process..., Program Management, Project Management, E-commerce, IT Operations, Project Portfolio..., Operations Management, Software Project..., Integration, Information Technology, Visio, Outsourcing, Business Process, Enterprise Architecture, Security, Consulting
Education
Boston University 1976 — 1981
MBA, Information Systems
Harvard University 1971 — 1975
BA
Boston Latin School 1965 — 1971
Bose Corporation February 2008 - Present
Au Bon Pain October 2005 - January 2008
Northeastern University September 1999 - April 2006
Extraprise March 2004 - October 2005
David Nace Marketing Services May 2002 - June 2004
Bertucci's April 2000 - May 2002
Dunkin' Brands April 1994 - July 1999
BJ's Wholesale Club January 1992 - March 1994
Skills
Account Planning, Lean, Six Sigma Champion, Project Management, Marketing Operations, Marketing Communications, Marketing Management, Direct Marketing, CRM, Product Launch, Change Management, Email Marketing, Salesforce.com, Social Media Marketing, Market Research, Integrated Marketing, Strategy, Marketing Strategy, Marketing, Advertising, Management, Market Analysis, B2B Marketing
Education
Northeastern University - Graduate School of Business Administration 1992 — 1995
MBA
Bentley University 1987 — 1991
BS
Match Marketing Group June 2015 - Present
Match Marketing Group June 2013 - Present
Marketing Drive Worldwide June 2000 - May 2013
Arnold Worldwide July 1994 - May 2000
Au Bon Pain August 1992 - May 1994
Papa Gino's September 1989 - June 1992
Skills
Energy Efficiency, Advertising, Promotions, Energy, Marketing Strategy, Marketing Communications, Integrated Marketing, Energy Conservation, Strategy, Program Management, Leadership, Management, Lead Generation, Email Marketing, Marketing, Public Relations, Social Media Marketing, Strategic Planning, Digital Marketing, Brand Management, B2B
Education
Boston University 1984 — 1989
BS
Boston University 1984 — 1989
BS
Means Wealth Management July 2009 - Present
MPX/Maine Printing Company February 2008 - June 2009
Au Bon Pain May 2007 - August 2007
Means Wealth Management May 2006 - August 2006
Skills
Strategic Financial..., Finance, Financial Advisory, Growth Investing, Socially Responsible..., Retirement Planning, Stocks, Bonds, Mutual Funds, 401k, 401k Rollovers, Financial Reporting, Investments, Investment Advisory, Investment Advisory..., Registered Investment..., Wealth Management, Wealth Management...
Education
Bentley College - Elkin B. McCallum Graduate School of Business 2006 — 2007
Masters, Marketing Analytics
Bentley University 2002 — 2007
BS, Marketing
Au Bon Pain May 2012 - Present
Panda Restaurant Group January 2008 - May 2012
Panera Bread April 1998 - October 2007
Panera, LLC 1998 - 2007
Skills
Location Intelligence, Franchising, Retail Site Selection, Leases, Real Estate Development, Shopping Centers, Contract Negotiation, Restaurant Management, Income Statement, Corporate Real Estate, Disposition, Lease Negotiations, Commercial Real Estate, Real Estate, Property Management, Lease Administration, Real Estate Transactions, Due Diligence, Real Estate Economics, Tenant, Entitlements, Acquisitions, Brokerage, Land Acquisition, Asset Management, Landlords, Real Estate Financing, P&L
Education
Boston University - School of Management 1991 — 1993
MBA
Isenberg School of Management, UMass Amherst 1984 — 1988
BBA, Finance
Camden Property Trust January 2014 - Present
Camden Property Trust February 2013 - January 2014
Camden Property Trust October 2006 - February 2013
Camden Property Trust November 2005 - October 2006
ACMI 2004 - 2005
Gillette 1999 - 2004
Au Bon Pain 1998 - 1999
Skills
Financial Analysis, Financial Reporting, General Ledger, Accounting, Due Diligence, Cash Management, Financial Modeling, Forecasting, Real Estate Development, Variance Analysis, Budgets, JD Edwards, Finance, Cash Flow Forecasting, Account Reconciliation, Mergers, Sarbanes-Oxley Act, Real Estate, Essbase, Cost Accounting, Managerial Finance, Valuation
Education
Babson College - Franklin W. Olin Graduate School of Business 2001 — 2003
Master of Business Administration (MBA)
University of Massachusetts, Amherst 1994 — 1998
BBA, Finance & Economics
Speedway LLC October 2014 - Present
Hess Corporation April 2014 - October 2014
Hess Corporation August 2008 - April 2014
Fitz Vogt and Associates February 2008 - August 2008
Hess April 2007 - December 2007
D'Angelo's Restaurants July 1999 - April 2007
Au Bon Pain August 1990 - July 2000
Skills
Team Building, Recruiting, Management, Leadership, Forecasting, Training, Strategic Planning, Budgets, Retail, Marketing, Profit, Customer Service, Competitive Analysis, Time Management, Inventory Management, Succession Planning, Sales, Employee Relations, Team Leadership, Operations Management, Merchandising, Customer Satisfaction, Income Statement, Hiring, Pricing, Contract Negotiation, Risk Management, Sales Operations, P&L Management, Sales Management, Negotiation, Inventory Control, Customer Retention, Business Planning, Strategy, Purchasing, Performance Management, Account Management, Sourcing, Coaching, Cross-functional Team..., Employee Training, New Business Development, Sales Process, Human Resources, Business Development, Direct Sales, P&L, Process Improvement
Education
Bryant University 1981 — 1985
Bachelor of Science in Business, Business Administration and Management, General
Metabolix Inc. April 2007 - Present
Vertex Pharmaceuticals Inc. March 2002 - April 2007
Vertex Pharmaceuticals Inc. 2000 - 2002
Vertex Pharmaceuticals Inc. 1998 - 2000
Spectrowax Corporation 1996 - 1998
Au Bon Pain 1993 - 1996
Skills
Forecasting, Accounting, Sarbanes-Oxley Act, Financial Analysis, Financial Modeling, Finance, Mergers & Acquisitions, Budgets, Data Analysis, Management, Financial Reporting, General Ledger, Risk Management, Process Improvement, Financial Accounting, Biotechnology, SEC Filings, Internal Controls
Education
Bentley University 2011 — 2015
Master of Business Administration (M.B.A.), Concentration in Finance
Bentley University 1989 — 1994
Bachelor's degree, Managment and Accounting
K&L Gates April 2015 - Present
Ambridge Wrestling Association 2012 - Present
Pittsburgh Veterinary Specialty and Emergency Center March 2011 - November 2014
First Watch October 2009 - March 2011
Au Bon Pain March 2005 - October 2009
Skills
Customer Service, Microsoft Excel, Training, Food & Beverage, Microsoft Word, Microsoft Office, Troubleshooting, Customer Satisfaction, Outlook, Management, Fundraising, Time Management, Marketing, Sales, CRM, Invoicing, Hiring, Leadership, Team Building, Event Planning, Social Media Marketing, Social Media, PowerPoint, Budgets, Research, Strategic Planning, Team Leadership, Social Networking, Software Documentation, Marketing Communications, Process Improvement, Account Management, Nonprofits, Process Scheduler, Restaurants, Multi-unit, Salesforce.com, Recruiting, Coaching, Leadership Development
Education
Carlow University 1995 — 1998
Social Work
Au Bon Pain May 2013 - Present
Skills
Restaurants, Process Scheduler, Contract Management, Team Building, Construction, Construction Management, Contract Negotiation, Budgets, Cost Control, Customer Service, Facilities Management, Operations Management, Procurement, Project Planning, Purchasing, Supervisory Skills
Education
Thomas Nelson Community College 1980 — 1984
Central Virginia Community College 1979 — 1980
HVAC and Refrigeration, Electrician
City Baking Co. April 2013 - April 2015
Il Fornaio April 2005 - April 2013
Noe Valley Bakery May 1998 - April 2005
Au Bon Pain May 1993 - May 1998
Skills
Food, Food Service, Restaurant Management, Food & Beverage, Restaurants, Culinary Skills, Menu Development, Fine Dining, Food Industry, Food Safety, Bakery, P&L, Banquets, Wine, Catering, Inventory Management, Management, Team Building, Hospitality, Customer Service, Strategic Planning, Leadership, Budgets, Purchasing, Forecasting, P&L Management, Profit, New Business Development, Hospitality Management, Operations Management, Cross-functional Team..., Product Development, Negotiation, Training, Customer Satisfaction, Time Management, Account Management, Retail
Education
Bognor Comp.
Chichester College
Au Bon Pain 2015 - Present
Skills
Inventory Management, Merchandising, Loss Prevention, Microsoft Office, Visual Merchandising, Inventory Control, Microsoft Excel, Customer Service, Customer Satisfaction, PowerPoint, Data Entry, Process Scheduler, Telephone Skills, Coaching, Hiring
Education
Columbia Southern University 2012 — 2014
Master's Degree, Organizational Leadership
Capella University 2009 — 2011
Master of Business Administration (MBA), Human Resources, 3.25
Alabama Agricultural and Mechanical University 1990 — 1995
Bachelor of Science (BS), Nutrition Hospitality Management
Au Bon Pain June 2014 - Present
Bertucci's October 2010 - April 2015
Qdoba Restaurant Corporation March 2008 - October 2010
Skills
Customer Service, Public Speaking, Microsoft Excel, Microsoft Office, Troubleshooting, Microsoft Word, Strategic Planning, PowerPoint, Social Media, Budget
Education
University of Massachusetts Lowell 2000 — 2005
BS Business Administration, MIS, Marketing
Boston Latin School 1994 — 2000
Howley Bread Group, Ltd., a franchise of Panera, LLC June 2015 - Present
Au Bon Pain October 2011 - May 2015
Cosi August 2004 - October 2011
Skills
Customer Service, Hospitality, Inventory Management, Management, Training, Marketing, Catering, Restaurants, Restaurant Management, P, Hiring, Food
Education
Central Connecticut State University 2000 — 2005
heath kit BakerPanera Bread2013 - Present
Hilton Garden Inn 2012 - 2013
la Madeleine Country French Cafe 2007 - 2012
Au Bon Pain 1990 - 1991
Obrycki's January 1987 - April 1990
Harbor Court Hotel - A Kimpton Hotel 1986 - 1987
Education
Baltimore International College
Culinary Arts/Chef Training
Simpson High School
Au Bon Pain June 2009 - June 2009
Education
Baruch College, City University of New York (CUNY) 1972 — 1977
BBA, Business, Journalism
Panera Bread November 2012 - Present
Au Bon Pain October 2006 - November 2012
Cosi October 2005 - September 2006
Coggins Sandwich Manufactory January 2005 - September 2005
Skills
Training, Restaurants, Restaurant Management, Menu Development, Hospitality, Customer Service, Food & Beverage, Creative Direction, Food Service, Coaching, Leadership, Catering, New Restaurant Openings, Food
Education
Baku State University 1984 — 1990
Master of Laws, Law
Entoto High School 1980 — 1983
High School Certificate, General education
Melrose Veterans Memorial Middle School PTO 2014 - Present
Roosevelt Elementary School 2011 - 2013
Eversole Homestead 2001 - 2013
Commerce One 1999 - 2001
Bentley University 1995 - 2001
Cross Country Automotive Services 1997 - 1999
Unisys 1990 - 1998
Bentley University 1989 - 1990
Au Bon Pain 1986 - 1989
Skills
IT Consulting, Strategic Planning, Management, Project Management, Oracle Certified DBA, SQL, SAS, Business Intelligence, Quality Assurance, Business Analysis, Software Project..., Database Design, SDLC, Software Documentation, Oracle SQL, Accounting, EDI
Education
Bentley University
Master of Science (MS), Computer Information Systems
Washington State University
Bachelor of Arts (BA)
Additional Course Work Completed
Staples, Inc 2008 - Present
Staples, Inc 2001 - 2007
Staples, Inc 1997 - 2000
Au Bon Pain 1994 - 1996
Digital Equipment Corporation 1988 - 1994
Skills
Accounting, Financial Analysis, Financial Reporting, Budget Process, Capital Budgeting, Financial Modeling, Data Analysis, Business Modeling, Supply Chain Management, Warehouse Management, Oracle Applications, Forecasting, Income Statement, Strategy, Budgets, Management, Finance, Analysis, Managerial Finance, Supply Chain, P&L, Strategic Financial..., Six Sigma, Access, Program Management, Retail, Variance Analysis, Corporate Finance, Cross-functional Team..., Process Improvement, Financial Planning
Education
Boston College - Wallace E. Carroll Graduate School of Management 1984 — 1986
M.B.A., Finance
University of Rochester 1980 — 1984
B.A., Economics
Cambridge Savings Bank January 1995 - Present
Au Bon Pain 1988 - 1994
Skills
Banking, Loans, Retail Banking, Credit, Commercial Banking, Consumer Lending, Commercial Lending, Credit Analysis, Customer Service, Mortgage Lending, Small Business Lending, Branch Management, Cash Management, Management, Sales, Portuguese, Spanish
Education
Cambridge College 2002 — 2005
Masters, Management
University of Massachusetts Boston
Bachelor's degree, Business Administration and Management, General
Bunker Hill Community College
Two Years of Business Administration
Dynatrace October 2014 - Present
Compuware October 2011 - Present
Compuware May 2011 - October 2011
University of Michigan-Dearborn October 2005 - May 2011
University of Michigan-Dearborn September 2010 - December 2010
Au Bon Pain May 2008 - February 2009
Skills
Visual Basic, Windows, Java, SQL, HTML, Troubleshooting, Management, Microsoft Office, Data Analysis, Application Performance..., Networking, Visio
Education
University of Michigan-Dearborn 2010 — 2010
Bachelor's Degree, International/Global Studies - Computer Science, German and Linguistics
Fachhochschule Ulm - Hochschule für Technik 2009 — 2010
Bachelor, Computer Science (Informatik)
University of Michigan-Dearborn 2003 — 2009
International Studies, Computer Science, German and Linguistics
Sodexo - Education Market September 2014 - Present
SODEXO (former SODEXHO) August 1997 - September 2014
Au Bon Pain March 1992 - August 1997
Taco Bell, Division Pepsi Co. June 1986 - August 1992
Skills
Employee Relations, Succession Planning, Onboarding, Employee Engagement, Talent Management, Performance Management, Hiring, Talent Acquisition, Food Service, Catering, Recruiting, Human Resources, Food & Beverage, Applicant Tracking..., Labor Relations
Education
Bryant University 1982 — 1986
BS Business, Production and Operations Management
Hans Kissle December 2011 - Present
Kettle Cuisine November 2006 - August 2011
Au Bon Pain 2000 - 2006
Education
Bryant University 1981 — 1985
B.S., Computer Information Systems/Acctg
Bose Corporation February 2011 - April 2014
Au Bon Pain June 2006 - March 2011
Kronos Incorporated 2005 - 2006
Skills
Marketing, Facebook, Email Marketing, Customer Research, Data Analysis, Sales Trend Analysis, Promotion Planning
Education
Bentley University 2002 — 2006
BA, Marketing
TJX July 2001 - Present
Fandango March 2000 - July 2001
General Cinema 1998 - 2001
Au Bon Pain 1989 - 1998
Coopers & Lybrand Consulting 1986 - 1989
Skills
E-commerce, Analytics, Data Warehousing, Business Intelligence, Vendor Management, Business Analysis, Cross-functional Team..., Inventory Management, Start-ups, Forecasting, Retail, Cloud Computing, Team Building, Entrepreneurship, Team Leadership, Program Management, Strategic Planning, Business Strategy, Business Development
Education
Bentley University 1983 — 1987
MBA, finance
Clark University 1978 — 1982
BA, Computer Science
Intuit Accountants April 2015 - Present
EXIT REALTY PARTNERS December 2014 - Present
Worcester Community Action Council, Inc. December 2014 - April 2015
Bank of America February 2011 - July 2014
Tax Accounting 2003 - 2014
Au Bon Pain 2003 - 2011
Skills
Financial Services, Banking, Risk Management, Financial Analysis, Finance, Business Analysis, Relationship Management, Investments, Credit, Business Process..., Strategic Financial..., Financial Risk, Equities, Vendor Management, Asset Management, Retail Banking, Income Tax, Accounting, Financial Planning, Leadership, Tax, Customer Service
Education
Bentley College - Elkin B. McCallum Graduate School of Business 2009 — 2011
Master of Science, Taxation
London Metropolitan University 1998 — 1999
Master of Business Administration (M.B.A.)
London South Bank University 1997 — 1998
Master of Science, International Marketing
London Metropolitan University 1993 — 1996
BS, International Business and Marketing
MetTel December 2013 - March 2015
OnForce Solar October 2013 - December 2013
Vetta Jewelry, Inc. April 2013 - September 2013
Fendi North America January 2012 - May 2012
Prospect Advertising June 2011 - August 2011
Aflac New York February 2011 - June 2011
New York City Police Pension Fund July 2009 - May 2011
Au Bon Pain July 2007 - August 2008
Skills
Analytical Skills, Problem Solving, Microsoft Excel, Microsoft Access, Microsoft Word, Microsoft Powerpoint, Microsoft Outlook, Customer Service, Quality Control, Inventory Management, Data Entry, Research, PowerPoint, Recruiting
Education
Baruch College
Bachelor of Business Administration (B.B.A.), Operations Management
Cosi August 2014 - Present
Pie Face November 2012 - June 2014
Au Bon Pain August 2004 - November 2012
Skills
Multi-unit, Restaurants, Restaurant Management, Food Service, Income Statement, Profit, Hiring, Retail, Catering, Sales, Hospitality, Inventory Management, Leadership, Customer Service, Team Building, Marketing, Training, Food Safety, Customer Satisfaction, Franchising, Menu Development, P&L, Food, Culinary Skills, New Restaurant Openings, Food & Beverage, Franchise Consulting, P&L Management, Multi-Unit Management, Hospitality Management, POS, Multi-Unit
Education
Adelphi University 1979 — 1982
BS, Business administration
Huntington High School 1975 — 1978
Fresenius Medical Care April 2012 - Present
Au Bon Pain March 2011 - April 2012
Au Bon Pain January 2007 - March 2011
Education
Bentley College - Elkin B. McCallum Graduate School of Business 2009 — 2011
MBA, Economics and Analytics
Northeastern University 2002 — 2006
BSBA, Finance
MassIT - PMO January 2015 - Present
EHS - MassIT August 2014 - January 2015
Au Bon Pain 2012 - 2014
Iron Mountain March 2010 - March 2012
Beacon Hill Staffing Group 2009 - 2010
Flexion Therapeutics, Inc. July 2009 - October 2009
Abbott Personnel Consulting 2008 - 2009
iStar Financial January 2001 - November 2007
Equity Office Properties October 1999 - December 2000
Boston Capital January 1992 - September 1999
Skills
Onboarding, Human Resources, E-Time, Databases, OS X, Oracle E-Business Suite, Recruiting, Program Management, Management, Training, Office 2010, Team Building, Project Management, Interviews, Employee Benefits, Budgets, PC, Mac OS X, Microsoft Office, Visio, Salesforce.com, Strategy
Education
New York University 2004 — 2005
Certification Program, Human Resources Management/Personnel Administration, General, 4.0
Bay State College 1985 — 1985
Business Administration and Management, General, 3.5
Au Bon Pain May 2012 - Present
Advance Autoparts, Inc. / Autopart International, Inc. August 2010 - April 2012
Dunkin' Brands November 2006 - July 2010
Dunkin' Brands September 2001 - November 2006
Bose Corporation October 2000 - September 2001
Atrius Health / Harvard Vanguard Medical Associates January 1995 - October 2000
Bose Corporation August 1989 - January 1995
Nypro, a Jabil Company April 1988 - August 1989
Whidden Memorial Hospital April 1986 - April 1988
Skills
Succession Planning, Recruiting, Competency Framework..., Benefits Design, Strategic HR, Leadership Development, Performance Management, Change Management, Employee Engagement, Incentive Programs, Employee Relations, Coaching, Strategic Human..., HRIS, Business Process..., Employee Benefits, Leadership, Onboarding, Talent Management, Training, Process Improvement, Management, Customer Service, Team Building, Management Coaching, Employee Recognition, Deferred Compensation, Sourcing, Internal Communications, Talent Acquisition, Workforce Planning, Organizational..., Organizational Culture, Strategic Planning
Education
Boston College 1982 — 1986
B.A.
Northeastern University
Piperi Restaurants LLC March 2012 - Present
T and T Dining Services LLC January 2012 - Present
Grub Street 2012 - Present
Au Bon Pain Corporation 2000 - 2009
Au Bon Pain 1996 - 1999
Pepsi-Cola Company July 1984 - January 1995
The Walking Magazine Company 1986 - 1988
Skills
Restaurants, Food Service, Restaurant Management, Income Statement, Franchising, Hospitality, Food, Menu Development, Inventory Management, Food & Beverage, Budgets, Profit, Multi-unit, Location Intelligence, Financial Analysis, QuickBooks, Customer Service, Leadership, Strategic Planning, Retail, Catering, Culinary Skills, Customer Satisfaction, Hospitality Industry, Facebook, Hotels, Management, Marketing, P, Profit Maximization, Sales, Time Management
Education
Suffolk Uiversity 1975 — 1979
BSBA, Accounting
Babson College
Quincy High School
Boston Latin School
John L Motley School
NDM Hospitality Services LLC. May 2015 - Present
BurgerFi July 2013 - Present
Au Bon Pain August 2010 - May 2013
Starbucks Coffee Company February 2001 - August 2010
Skills
Multi-Unit Management, Coffee, Multi-unit, Inventory Management, Profit, Retail, Food, Training, Time Management, Leadership, Customer Satisfaction, Customer Service, Employee Training, Payroll, Management, POS, Performance Management, Team Building, Customer Retention, Team Leadership, Mentoring, Operating Systems, Hands-on Training, Recruiting, Testing, Sales, Retention Strategies, Budgets, Inventory Control, Hiring, Hospitality, Store Management, Income Statement, Food Service, Restaurant Management, Food & Beverage, Restaurants, New Store Openings, Customer Experience, New Restaurant Openings, Catering, Loss Prevention, Driving Results, Merchandising, Menu Development, Franchising, Hospitality Management, P&L, P&L Management, New Store Development
Education
University of Massachusetts Boston 1990 — 1993
Management, Accounting
Bunker Hill Community College 1988 — 1989
A.S., Culinary Arts
Sunovion Pharmaceuticals Inc. March 2013 - Present
Sunovion Pharmaceuticals Inc. October 2010 - March 2013
Expert Satellite July 2001 - May 2010
Roxy.com 1996 - 2001
Au Bon Pain 1995 - 1996
Skills
Call Centers, Project Management, Training, Telecommunications, Process Scheduler, Strategy, Customer Service, Sales, Management, Purchasing, Team Building
Education
Assumption College 1985 — 1989
Bachelor of Arts Business Management, with a minor in Psychology
Reiss January 2014 - Present
Au Bon Pain August 2012 - August 2013
IBEX Global February 2011 - June 2011
Fidelity Investments February 2010 - August 2010
Broad Institute August 2008 - April 2009
Skills
Customer Service, Nonprofits, Visio, Community Outreach, Program Development, Fundraising, Management, Microsoft Office, Sales Operations
Education
Northeastern University 2013 — 2016
Bachelor's Degree, Bachelor of Science in Finance and Accounting
Somerville High School
HS Diploma
Cambridge College
Technical Certificate, Business Management; Information Technology
Boston College June 2006 - Present
Boston College January 2003 - June 2006
Boston College July 2002 - January 2003
Baldini's July 1996 - March 2002
Au Bon Pain October 1991 - July 1996
Au Bon Pain May 1989 - October 1991
Education
Boston College 1985 — 1989
BS, Finance
Au Bon Pain January 2011 - Present
Dunkin' Donuts January 2009 - September 2010
Dunkin' Donuts January 2008 - December 2008
Dunkin' Donuts May 2006 - December 2007
Gillette/Procter & Gamble January 2003 - May 2006
Gillette January 2001 - December 2002
Gillette January 2000 - December 2000
Gillette August 1998 - December 1999
Bank of Boston September 1989 - June 1996
Education
University of Michigan - Stephen M. Ross School of Business 1996 — 1998
M.B.A., Marketing
Amherst College 1985 — 1989
B.A., Economics
CDM Smith June 2014 - Present
Charles River Associates March 2013 - May 2014
Charles River Associates July 2011 - March 2013
The Boston Consulting Group August 2000 - July 2011
Au Bon Pain August 1998 - August 2000
Corporate Benefits Company September 1994 - August 1998
Skills
Benefits Administration, Insurance, Business Planning, Business Strategy, Project Management, Program Management, Coaching, Negotiation, Budgets, Recruiting, Management, Sales, Compensation & Benefit, Leadership, Financial Analysis, Executive Management, Customer Service, Analysis, Leadership Development, Consulting, Policy, Cross-functional Team..., Accounting, Business Process
Education
Suffolk University Law School 1991 — 1994
Juris Doctor
Bentley University 1987 — 1991
BS, Accounting
Quality Inn October 2012 - Present
Bath & Body Works September 2012 - Present
Express Employment Professionals April 2012 - Present
ARMY November 2009 - Present
Au Bon Pain June 2012 - August 2012
Domino's Pizza, Inc. March 2011 - June 2012
CUTCO Cutlery June 2010 - July 2010
Virginia Attorney General June 2006 - August 2008
Skills
Customer Service, Inventory Management, Time Management, Microsoft Office, Leadership, Military Experience, PowerPoint, Military, Management, Microsoft Excel, Microsoft Word, Security Clearance, Teamwork, Team Leadership, Critical Thinking, Customer Satisfaction, Team Building, Military Operations
Education
American Intercontinental University 2011 — 2013
Bachelors, Marketing
Highland Springs High School 2006 — 2010
Advanced Diploma, General Studies
American InterContinental University
Au Bon Pain September 2010 - Present
Skills
Teamwork, Communication, Computer Literate
Education
Auburn University 2010 — 2014
Finance
Panera Bread September 2014 - Present
Au Bon Pain January 2010 - August 2014
United Activites Unlimited June 2006 - January 2012
EJ Associates 2007 - 2008
College of Staten Island, City University of New York January 2007 - December 2007
Baruch College January 2005 - August 2006
Skills
Red Cross First Aid /..., 50+ WPM Typist, Bilingual, Leadership, PowerPoint, Microsoft Office, Online Research, Outlook, Teamwork, OS X, Time Management, Customer Service, Teaching, Team-oriented, Tutoring, Team Leadership, Community Outreach, Critical Thinking, Office Administration, Training, Administrative..., Problem Solving, Budgets, Team Building, Merchandising, Accounting, Customer Satisfaction, Troubleshooting, Interviews, Strategic Planning, Employee Training, Advertising, Administration, Microsoft Excel, Performance Management, Employee Relations, Windows, Analysis, Recruiting, Restaurants, Leadership Development, Management, Social Networking, Social Media, Hiring, Payroll, Microsoft Word, Data Entry, Facebook, Sales
Education
City University of New York-College of Staten Island 2008 — 2009
Baruch College 2002 — 2006
BA, History
Au Bon Pain
Education
Augustana College 2010 — 2014
Vocal Performance, French, Behavioral Science
Caffe Nero December 2013 - Present
Au Bon Pain November 2010 - November 2013
Bertucci's January 2005 - November 2010
Skills
Income Statement, Multi-unit, Inventory Management, Sales, Restaurant Management, Microsoft Office, Food Service, Employee Training, Training, Coaching, Hospitality, Operations Management, Food Safety, Retail, Catering, Event Planning, Hiring, Recruiting, Cooking, Menu Development, Restaurants, Team Building, Wine, Food & Beverage, Food, Labor Control, Customer Satisfaction, POS, Hospitality Industry, Leadership, P&L Management, Hospitality Management, Budgets, Banquets, Team Leadership, Fine Dining, Management, Customer Service, New Restaurant Openings, Profit, Microsoft Excel, Franchising, Leadership Development, Process Scheduler, Culinary Skills, Microsoft Word, Time Management, Event Management, Serve Safe Certified, Micros
Education
Bristol Community College
Dunkin Donuts, Queens New York December 2014 - Present
Au Bon Pain December 2013 - Present
a & r restaurant inc August 2008 - Present
Rye Hill Golf Club January 2010 - August 2012
venturi partners March 2000 - July 2004
Skills
Data Entry, Microsoft Office, Cashiering, Customer Service, Time Management, Microsoft Word, Teamwork, Restaurants, Microsoft Excel, Catering, PowerPoint, Hospitality
Education
Borough of Manhattan Community College 2009 — 2015
HEALTH INFORMATION TECHNOLOGY, CERTIFIED MICROSOFT OFFICE/BILLING AND CODING
queens college 2004 — 2004
certificate, managemente and supervision
M & J Super Laundromat, Inc January 2010 - Present
Au Bon Pain October 2009 - January 2010
Design Collective, Inc July 2008 - December 2009
Foodtopia Cafe July 2005 - July 2008
Agropangan Putra Mandiri January 2005 - May 2005
PT Bintang Toedjoe September 2004 - May 2005
Skills
Microsoft Office, Excel, Word, Quickbooks Accounting..., PowerPoint
Education
University of Baltimore 2010 — 2011
Bachelor of Science, Accounting
Baltimore City Community College 2008 — 2010
Associate Applied Science, Accounting
Universitas Negeri Jakarta 2001 — 2004
Bachelor Degree, Business Management
Quality Inn June 2013 - Present
Jonathan Byrd's Catering May 2013 - Present
Au Bon Pain January 2013 - June 2013
Ball State University February 2012 - April 2012
Indiana State Fair 4 July 2011 - August 2011
Skills
Organization, Proficient in Microsoft..., Comfortable working..., Working in a group, Communicating with..., Close Attention to..., Facebook, Time Management, Volunteering, Highly detail oriented, Event Planning, Social Networking, Teamwork, Coordination
Education
Ivy Tech Community College 2013 — 2014
Associate's degree, Meeting and Event Planning, 3.5
Ball State University 2011 — 2012
Hospitality Administration/Management
Triton Central High School Fairland, Indiana United States 2007 — 2011
Academic Honors Diploma
Retail Control Systems September 2007 - September 2014
Au Bon Pain February 2007 - September 2007
H&R Block October 2006 - May 2007
Unisys March 2004 - April 2006
Skills
Troubleshooting, Technical Support, C++, Computer Hardware, Java, Customer Service, Microsoft Office, Windows Server, Linux, Project Management, Active Directory, Visual Studio, Unix, Positouch, c, Perl Script, PHP, JavaScript, HTML5
Education
Boston University 2014 — 2016
Bachelor's Degree, Computer Science
Quincy College 2010 — 2014
Associate's degree, Computer Science, 3.65
Clark University 2002 — 2003
Computer IT, Computer Hardware Technology/Technician / Software
Au Bon Pain August 2014 - Present
Legal Sea Foods January 2009 - August 2014
Skills
Management, POS, Network Administration, Windows, Access, Computer Repair, Customer Satisfaction, Customer Service, Innovation, Inventory Management, Microsoft Office, Networking, Process Scheduler, Team Leadership, Time Management, Data Entry, Restaurants, Leadership, Software Documentation, Restaurant Management, Computer Hardware, Telephone Skills, Troubleshooting, Hospitality, Training, Food, Outlook, Team Building, Food, Call Centers, Microsoft Word, Supervisory Skills, Project Management, MICROS, Project Planning, Microsoft Excel, Hospitality Management, Teamwork, Retail, Employee Training
Education
Cedarville University 1998 — 2002
Bachelor's degree, Management Information Systems, General
Au Bon Pain March 2013 - Present
Walmart October 2011 - December 2012
Skills
Cashiering, Merchandising, Retail, Loss Prevention, Visual Merchandising, Retail Sales, Inventory Control, Cash Register, Customer Service
Education
Bishop State Community College 2012 — 2013
Registered Nursing/Registered Nurse
Baker High school 2006 — 2010
ruthies cleaning service January 2005 - Present
ruthies cleaning service 2005 - 2013
au bon pain January 2007 - January 2008
Skills
Hospitality, Customer Service, Docker, Call Centers, Packers, Shipping & Receiving, Ticketing, voice picking, order pulling
Education
Iverson Business School 2010 — 2011
diploma
Christian Academy arlington tx 2009 — 2010
Ged, Ged
Au Bon Pain 2010 - 2011
Skills
Advanced ICD-9-CM and..., Computer Billing,..., Word Processing,..., Electronic Health..., HIPAA, ability to..., Anatomy, Medical...
Education
Cleveland Institute of Dental-Medical Assistants-Lyndhurst 2012 — 2013
Medical Secretary Diploma, Medical Administrative/Executive Assistant and Medical Secretary
Au Bon Pain May 2008 - May 2010
Maroc modis March 2003 - March 2008
Skills
ELISA, Cell Culture, Gel Electrophoresis, Column Chromatography, Protein Quantitation, Restriction Enzymes, Bacterial Transformation, Aseptic Technique, Buffer, PCR, Hemocytometer, light microscope, Miniprep, Cryopreservation, Spectroscopy, DNA extraction, GMP/SOP, Laboratory Skills, Quality Control, pH meter, Micropipette, Arabic, Laboratory Safety, Microsoft Office, Microsoft Excel
Education
Cambridge Biomedical Careers Program 2013 — 2014
Certificate of Biomedical Sciences, Biotechnology, Graduated with Honors
Bunker Hill Community College 2012 — 2013
Certificate in Biomedical Sciences
Molay Ismail University Erachidia Morocco 1995 — 2000
Bachelor's degree, Analitic Chemistry
Massachusetts Port Authority February 2014 - Present
Au Bon Pain August 2012 - February 2014
Unidine Corporation July 2008 - August 2012
Figs by Todd English May 2006 - January 2012
Skills
Food & Beverage, Restaurants, Customer Service
Education
Bunker Hill Community College 2007 — 2008
Northeastern Metro Tech 2003 — 2007
Automotive Engineering Technology/Technician
Panera Bread October 2013 - Present
Au Bon Pain 2009 - 2013
Skills
Microsoft Office, Management, Sales, Leadership, Microsoft Excel, Microsoft Word, Training, Customer Service, Catering, Research, PowerPoint, English
Education
Cambridge College 2004 — 2006
Master's degree, Business Administration and Management, General
Au Bon Pain February 2012 - Present
Bath & Body Works October 2011 - January 2012
Arcadia University January 2009 - January 2011
Lo's Products October 2007 - August 2008
White Dog Community Enterprises September 2006 - May 2007
Skills
Sales, Customer Service
Education
Arcadia University 2008 — 2011
Accounting and Business/Management
Au Bon Pain 2013 - 2013
Isabella Geriatric Center October 2008 - May 2009
Skills
Bilingual-English/Spanis..., Microsoft Office, Microsoft Excel, Microsoft Word
Education
Berkeley College 2014 — 2015
High School for Law and Public Service 2005 — 2009
Regents Diploma
Qdoba Restaurant Corporation 2010 - 2015
Au Bon Pain December 2008 - April 2010
Panera Bread September 2005 - October 2008
Skills
Customer Service, Restaurants, Restaurant Management, Training, Customer Satisfaction, Hiring, Microsoft Office, Time Management, Catering, Hospitality
Education
Camden County College
Computer Technology/Computer Systems Technology
Starbucks March 2014 - April 2015
Au Bon Pain 2015 - 2015
Einstein Bros Bagels November 2012 - December 2013
Education
All-State Career School-Baltimore 2013 — 2014
Medical assisting