Author-it Software Corporation
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Author-it Software Corporation Employees
Nordstrom February 2015 - Present
Author-it Software Corporation October 2013 - February 2015
Proxibid April 2012 - October 2013
McCallie Associates, Inc. November 2008 - April 2012
Creighton University March 2008 - November 2008
Focus Solutions February 2006 - February 2008
Skills
jQuery, JavaScript, CSS, Web Applications, PHP, MySQL, User Interface, HTML 5, Databases, Linux, AJAX, HTML, HTML5, Web Development, SQL, MVC, Git, LAMP, JSON, Subversion, Front-end, jQuery UI, Agile Methodologies, Node.js, SASS
Education
ITT Technical Institute-Omaha 2004 — 2006
Associate of Applied Science, Web Development
Author-it Software Corporation November 2014 - February 2015
Xerox Services May 2012 - November 2014
Xerox Services February 2011 - May 2012
Xerox 2000 - 2010
Xerox 2000 - 2010
Tektronix 1976 - 2000
Skills
Technical Writing, FrameMaker, Technical Documentation, Content Management, Online Help, Technical Communication, Manuals, Training, SharePoint, RoboHelp, Adobe Acrobat, Software Documentation, E-Learning, Visio, SnagIt, Instructor-led Training, Document Management, Captivate, Cross-functional Team..., Program Management, Process Improvement, Troubleshooting, Project Management
Education
Portland State University - School of Business 1983 — 1985
B.S. Business Administration, Business Administration and Management, General, Graduated With Honors
Vision Christian University 1991 — 1993
Master's degree, Theology/Theological Studies
Clackamas Community College 1979 — 1982
Associate of Science (A.S.), General Studies
Author-it Software Corporation October 2013 - Present
Datahug November 2012 - October 2013
Lead2Revenue, LLC November 2009 - November 2012
Lead2Revenue, LLC (formerly VerticalLead Partners, LLC) December 2009 - November 2011
TIBCO Software August 2009 - September 2009
TIBCO Software March 2009 - July 2009
StarCite, Inc. May 2008 - March 2009
Tribridge September 2007 - April 2008
FRONTLINE Selling September 2006 - September 2007
FRONTLINE Selling January 2003 - September 2006
Skills
Process Improvement, Strategy, Selling, SaaS, New Business Development, Salesforce.com, Account Management, Solution Selling, Lead Generation, Sales Management, Cloud Computing, Demand Generation, B2B, Sales Process, Business Strategy, Negotiation, Business Development, Team Leadership, Sales, Marketing Strategy, Lead Development..., Pipeline Generation, Recruiting, Professional Services, Business Intelligence, Leadership, Enterprise Software, Management Consulting, Management, Key Account Management, Training, Sales Presentations, Strategic Partnerships, Start-ups, Marketing Management, Change Management
Education
Widener University 1992 — 1994
MBA, Human Resource Management
University of Scranton 1988 — 1992
BS, Marketing
Author-it Software Corporation July 2015 - Present
Independent Consultant September 2014 - Present
ALSTOM Grid April 2013 - August 2014
Rosetta Stone March 2008 - March 2013
Marketworks 2005 - 2007
Speakeasy 2004 - 2005
America Online 2001 - 2004
IDX Systems Corp. 1998 - 2000
CompuServe 1990 - 1998
Skills
Agile Methodologies, Scrum, SaaS, SDLC, IT Strategy, Product Management, Software Development, Quality Assurance, Team Leadership, Program Management, Vendor Management, Software Project..., Software Engineering, Strategic Planning, Android, Risk Management, Customer Service, Platform Architecture, iOS, Process Engineering, High Availability..., MySQL, Virtual Teams, Organizational..., Emerging Technologies, Web Applications, Portfolio Management, Product Design, Customer Care, Contract Review, Corporate Budgeting, Cost Management, Open Systems..., Distributed Architecture, PaaS, Database Systems, LAMP, .NET, Oracle, Apple, Microsoft Technologies, Integration, Cloud Computing, Enterprise Software, Product Development, SOA, Agile Project Management, Distributed Systems, Leadership, Start-ups
Education
Hiram College
BA
Author-it Software Corporation June 2015 - Present
Apptio December 2011 - May 2015
Google October 2003 - October 2011
RightOrder January 2001 - June 2004
Webango March 2000 - November 2001
Skills
IT Management, Management, Process Improvement, System Administration, Cloud Computing, Mobile Devices, Customer Service, Security, Microsoft Office, Operations Management, Team Building, Budgets, Program Management, Troubleshooting, Recruiting, SaaS, Scrum, Problem Solving, Integration, Networking, Project Management, Linux, Enterprise Software, Windows, Business Intelligence, Leadership, Business Analysis, IT Service Management, Vendor Management, People Management, Budgeting, Administration, Hiring, Mobile, Lync, SharePoint, Juniper Switches, JUNOS, Atlassian JIRA, Confluence, LDAP Administration, Network Administration, TCP/IP, Gigabit Ethernet, Fiber Optic Networks, RFP Generation, Budget Setting, Budget Forecasts, IT Strategy, Strategic Planning
Education
Florida International University
G. Holmes Braddock 1990 — 1992
High School Diploma
Concur April 2015 - Present
Author-it Software Corporation April 2014 - April 2015
Headsprout September 2005 - April 2014
Wavelink Corp September 2003 - August 2005
Atari, Inc December 2001 - September 2003
Sierra On-Line December 1999 - October 2001
Skills
Active Directory, E-Learning, Project Management, SharePoint, Nagios, ipMonitor, VMware ESX, Subversion, Openfire, TeamForge, MediaWiki, LAMP, IIS, ColdFusion, Viewpoint, Sonicwall, Cisco Technologies, F5 BigIP, VBScript, Perl, Powershell, Microsoft SQL Server, RHEL, SIP, SAN, WSUS, DHCP, DNS, Bash, Confluence, Agile Methodologies, Network Administration, Network Security, Team Leadership, PCI DSS, Cloud Computing, Disaster Recovery, Vulnerability Management, Capacity Planning, Data Circuits, CentOS, Windows Server, SNMP, 802.1x, TCP/IP, SAS70, LDAP, Performance Monitor, Technical Support, SaaS
Education
Green River Community College 1997 — 1998
Kentridge High School
Author-it Software Corporation January 2014 - Present
Author-it Software Corporation January 2008 - December 2013
Alvarez&Marsal, LLC June 2007 - January 2008
Info By Design December 2004 - July 2007
PricewaterhouseCoopers January 2006 - June 2007
AnyDoc Software June 2004 - December 2005
Pilgrim Software October 2000 - June 2004
Cardinal Health October 1999 - October 2000
Skills
Content Management, Single Sourcing, Author-it, FrameMaker, Instructional Design, Usability, Knowledge Management, Software Documentation, Technical Writing, Information Design, Technical Communication, CMS, Technical Documentation, RoboHelp, Business Process, XML, Enterprise Content..., Online Help, Helping Clients Succeed, Computer Software..., Proposal Writing, Content Strategy, Information Architecture, Business Analysis, E-Learning, HTML, Software Implementation, Content Development, Enterprise Software, Requirements Analysis, SharePoint, Cloud Computing, Document Management, Agile Methodologies, Manuals, Project Management, Management, Documentation, Training, SaaS
Education
Mercer University 2006 — 2009
MS, Technical Communication Management
University of South Florida 1995 — 1999
BA, English/Technical Writing
Terex October 2010 - Present
Author-it Software Corporation October 2008 - March 2009
JB Associates, Incorporated January 1989 - March 2009
Precor Incorporated February 2004 - September 2008
Skills
Technical Documentation, Technical Writing, Project Management, Adobe Acrobat, Program Management, Editing, FrameMaker, Training, Cross-functional Team..., Author-it, Software Documentation, Localization, Instructional Design, Microsoft SQL Server, Technical Communication, Management, Manuals
Education
Texas Tech University 1968 — 1972
Bachelor of Arts (BA), Business Administration and Management, General
University of Washington
Author-it Software Corporation August 2014 - Present
Orange Coast College August 2014 - Present
Bad Donkey Social Company 2014 - 2015
JetSuite October 2012 - August 2014
Seabreeze Management Company, Inc. September 2005 - January 2013
Golf Course Solutions, Inc. August 2001 - September 2005
Promptu June 2000 - July 2001
The SCO Group (formerly Acrylis) 1997 - 2000
Filemaker, Inc. (formerly Claris Corporation a division of Apple Computer, Inc.) 1992 - 1997
Covidien (formerly Davis and Geck, a division of American Cyanamid) 1990 - 1992
Skills
Projects, Access, Coaching, Risk Management, Integration, HTML, Leadership, Program Management, Sales Operations, Business Development, Project Management, Management, Marketing, Start-ups, Team Building, Sales, Microsoft Office, Customer Service, Strategic Planning, Process Improvement, Budgets, Operations Management, Negotiation, Contract Negotiation, Business Intelligence, Social Networking, CRM, Project Planning, Salesforce.com, Microsoft SQL Server, Business Strategy, Team Leadership, Contract Management, Financial Analysis, Marketing Strategy, Business Analysis
Education
Saddleback College 1981 — 2010
Management Information Systems and Services, Source of continuing education
University of Cambridge 1985 — 1985
European Business and 20th Century Poetry
University of Southern California - Marshall School of Business 1983 — 1985
BS, Business - Accounting and Finance
Author-it Software Corporation January 2014 - April 2015
Author-it Software Corporation July 2013 - December 2013
Author-it Software Corporation September 2012 - June 2013
Santa Clara University March 2010 - September 2012
Nordstrom June 2011 - August 2011
Nordstrom May 2010 - August 2010
Skills
Author-it, Technical Writing, Microsoft Word, Visio, Adobe Creative Suite, PowerPoint, Social Media, Microsoft Office, Outlook, Sales, Microsoft Excel, Access, Technical Documentation, Software Documentation, Enterprise Software, Salesforce.com, SharePoint
Education
Santa Clara University - Leavey School of Business 2009 — 2013
Bachelor of Commerce (B.Com.), Accounting
Ariba, an SAP Company June 2015 - Present
Nextvalorem Appraisal Corporation April 2015 - June 2015
Bedrosian & Associates February 2015 - April 2015
Author-it Software Corporation May 2014 - August 2014
Southern Proper June 2013 - June 2014
Bronco Bench Foundation September 2013 - March 2014
Rockstar Energy Drink July 2013 - December 2013
Quinn Emanuel July 2013 - September 2013
Walk-On U May 2013 - September 2013
Country Club Prep April 2013 - August 2013
Skills
Social Media, Marketing, Microsoft Excel, PowerPoint, Microsoft Word, Leadership, Public Speaking, Publishing, Salesforce.com..., Client Relations, HubSpot, Inbound Marketing, Avid Media Composer, Web Development, HTML, CSS, JavaScript, Web Design, Case Studies, Entrepreneurship, CRM Integration, Sales, Marketing Strategy, WordPress, Inside Sales, Field Marketing, Outbound Marketing, Sports Marketing, Editing, Film Production, CRM Databases, Social Media Marketing, Advertising, Project Planning, Research, Event Planning, Online Marketing, Online Advertising, Event Management, Time Management, Videography, Team Building, Product Launch, Human Resources, Business Transformation, Analysis, Foreign Languages, Email Marketing, Clickforms, GandySoft
Education
Santa Clara University 2012 — 2016
Communication, Entrepreneurship/Entrepreneurial Studies
Loyola University Chicago
John Felice Rome Center
Loyola High School 2008 — 2012
Los Angeles
Author-it Software Corporation December 2014 - Present
Oracle June 2014 - November 2014
BlueKai December 2013 - June 2014
POP October 2012 - July 2013
Robert Half Technology October 2011 - October 2011
Robert Half Technology February 2010 - December 2010
Balanced Professionals (For PlumChoice and AT&T Connect Tech Service) August 2009 - February 2010
Insight March 2009 - July 2009
Sitel February 2008 - February 2009
TC-PC, LLC August 2005 - January 2008
Skills
Windows Server, Technical Support, Troubleshooting, Microsoft Office, DHCP, Printers, Linux, Customer Service, Active Directory, Routers, Office 365, WSUS, PowerShell, ESET Administrator, Firewalls, Malware Removal, Avaya PBX, Mac OS X Server, Jira Administration, HipChat Administration, Confluence..., Zendesk Administration, Purchasing Hardware, Inventory Management, Vendor Relations, Project Planning, Asterisk PBX, Jabber, Server Hardware, VoIP, Peripherals, Data Recovery, UPS systems, Laser Printers, Remote Support, Switches, Wireless Networking, Hard Drives, Cloning, Network Cabling, Point of Sales, OS X, VMware ESX, Servers
Education
Commercial Driving School 2013 — 2013
CDL - Class A, Semi Truck Driving
Dyersburg State Community College 2004 — 2006
Associate of Science (A.S.), Computer and Information Sciences, General
Dyersburg State Community College 2001 — 2004
Associate of Arts (AA), English Language and Literature, General
Author-it Software Corporation March 2015 - June 2015
Washington State Bar Association September 2014 - December 2014
Intrepid Learning (Subcontractor to IAM/Boeing Joint Programs) March 2014 - June 2014
TEKsystems Education Services (Subcontractor to T-Mobile) June 2013 - November 2013
H10 Capital (Subcontractor to Amazon.com) May 2012 - April 2013
ASTD Puget Sound Chapter April 2011 - April 2013
Information Technology Engineering Corporation (ITEC) (Subcontractor to Ubisense/Puget Sound Energy) February 2012 - May 2012
Mobile Integration WorkGroup (Subcontractor to Expedia, Inc.) August 2010 - August 2011
Hitachi Corporation (Subcontractor to Workforce Solutions, Inc./Zeva Technologies/Expedia, Inc.) May 2010 - August 2010
Manpower Technical Inc. (Subcontractor to Areva T&D) August 2009 - December 2009
Skills
Instructional Design, Technical Writing, Captivate, Training, E-Learning, Editing, Instructor-led Training, Curriculum Design, Blended Learning, Learning Management, PowerPoint, ADDIE, Writing, Teamwork, Microsoft Word, Leadership, Needs Analysis, Adobe Acrobat, Word, Content Management, Team player, Job Aids
Education
Thomas Edison State College 2014 — 2014
Bachelor's Degree, Humanities/Humanistic Studies, A/4.0
Thomas Edison State College 2014 — 2014
Associate’s Degree, Liberal Arts/Music, A/4.0
Art Institute of Seattle 1989 — 1990
Certificate, Layout and Production Art
New York University 1977 — 1978
Music; French
Pace University 1976 — 1977
Music; French
Axcient February 2014 - Present
Author-It Software Corporation January 2013 - February 2014
Enterprise Rent-A-Car June 2012 - September 2012
Research In Motion October 2011 - May 2012
Pi Kappa Alpha February 2011 - February 2012
Target June 2011 - September 2011
Skills
Marketing Automation, Salesforce.com, Program Management, Data Analysis, Sales, Social Networking, PowerPoint, Market Research, Public Speaking, Access, Microsoft Excel, Author-it, Team Leadership, InDesign, Advertising, Social Media, Event Planning, OS X
Education
Santa Clara University 2009 — 2013
Bachelor of Arts Degree, Economics; an emphasis on Public Policy, Senior
Eastside Catholic High School 2005 — 2009
GED
Salesforce Advanced Admin Class
Salesforce Advanced Admin Class
Author-it Software Corporation August 2015 - Present
T-tech Staffing Solutions August 1998 - Present
Clean Power Research January 2015 - July 2015
Hulu August 2014 - November 2014
ebrary May 2012 - November 2013
Wetpaint April 2008 - August 2008
RIPL September 2007 - February 2008
Nintendo June 2007 - September 2007
BuzzBee Company September 2006 - January 2007
Nuance Communications 2005 - 2006
Skills
Technical Recruiting, Direct Sourcing, Full-cycle Recruiting, Contract Recruitment, Internet Recruiting, Sourcing, Offers, Management, Interviews, Human Resources, SDLC, SaaS, Recruiting, Benefits Negotiation, Applicant Tracking..., Talent Acquisition, Search, Executive Search, Screening Resumes, Start-ups, Screening, Permanent Placement, Consulting, Networking, College Recruiting, Temporary Placement, Hiring, Social Networking, Scrum, Cold Calling, Enterprise Software, Staffing Services, Integration, Professional Services, Vendor Management, Lead Generation, Sales, Staff Augmentation, Strategy, Training, Cloud Computing, CRM, Mobile Applications, Information Technology, Salesforce.com, Talent Management, Temporary Staffing, Business Development, Analytics, Leadership
Education
Eastern Washington University 1994 — 1997
BA, International Marketing
Smartsheet August 2015 - Present
Author-it Software Corporation November 2014 - August 2015
Blue Rooster Inc. June 2014 - October 2014
Trupanion January 2014 - April 2014
Various companies January 2006 - December 2013
SanMar May 2005 - October 2005
Skills
Social Media, Public Relations, Advertising, Marketing Communications, Copywriting, Marketing, Project Management, Content Management, Management, Internal Communications, Strategic Communications, B2B, Account Management, Digital Marketing, Press Releases, Email Marketing, Sales, Integrated Marketing, Media Relations, Social Media Marketing, Online Marketing, Content Strategy, Online Advertising, Program Management, Direct Marketing, Lead Generation, Corporate Communications, Newsletters, Content Development, Corporate Recruiting, Recruiting, Technical Recruiting, Human Resources
Education
Central Washington University 2000 — 2002
Bachelor of Art's Degree, Public Relations
Marketing Consultant January 2013 - Present
Author-it Software Corporation August 2011 - August 2012
Siemens Enterprise Communications August 1998 - August 2009
Avatar Peripherals 1997 - 1998
Mindscape and Spectrum HoloByte July 1991 - October 1996
Electronic Arts September 1987 - June 1991
Pacific Stereo 1984 - 1987
Skills
Lead Management, Demand Generation, B2C marketing, B2B Marketing, Lead Generation, Salesforce.com, Enterprise Software, Marketing Communications, Email Marketing, CRM, Content Management, Sugar CRM, Pardot, Multi-channel Marketing, Direct Sales, Online Advertising, B2B, Marketing, Management, Start-ups, Leadership, Sales, Product Launch, Product Marketing
Education
Santa Clara University 2001 — 2001
Marketing
Kaplan University 1980 — 1982
Business Management
Blackhawk College
Business Management
Illinois Central College
Economics
Author-it Software Corporation June 2014 - April 2015
Data Direct Networks April 2013 - June 2014
Virsto Software (acquired by VMware, February 2013) October 2012 - February 2013
Coherent March 2012 - August 2012
Solyndra June 2010 - August 2011
Santa Clara University July 2002 - November 2009
Cystic Fibrosis Foundation February 2001 - February 2002
Skills
Marketing, Event Planning, Event Management, Marketing Communications, Strategic Planning, Fundraising, Public Relations, Microsoft Office, Project Management, Cross-functional Team..., Purchasing, Management, Budgets, Process Improvement, Recruiting, Microsoft Excel, PowerPoint, Vendor Management, Team Leadership, Data Analysis, Operations Management, Nonprofits, Organizational..., Social Media, Human Resources, Software Documentation, Interviews
Education
Santa Clara University 1996 — 2000
Bachelor of Arts
Ricoh Americas Corporation January 2013 - Present
Author-it Software Corporation July 2008 - January 2013
PricewaterhouseCoopers May 2006 - July 2008
AnyDoc Software May 2003 - May 2006
Skills
XML, SaaS, Technical Documentation, Enterprise Content..., Resource Management, Software Implementation, Project Management, Software Documentation, Microsoft Excel, Author-it, Technical Writing
Education
University of Tampa 1995 — 2000
MBA, Information Technology Management
Florida State University 1991 — 1994
B.S., Communications
Author-it Software Corporation October 2014 - Present
Xerox March 2013 - October 2014
Xerox October 2011 - March 2013
Thomson / Grass Valley July 2005 - July 2011
Wells Fargo Bank February 2004 - July 2005
Virage October 2000 - October 2002
Informix 1998 - 2000
Skills
XMetal, Microsoft Office, Editing, Dreamweaver, Online Help, FrameMaker, XML, Photoshop, Manuals, HTML, Information Design, Technical Writing, Tutorials, Illustrator, Technical Communication, Visio, Software Documentation, Content Management, Technical Documentation, RoboHelp
Education
Holy Names University 1994 — 1999
B.A., B.S., M.A., English, Biology
Author-it Software Corporation October 2014 - Present
Aesbus Knowledge Solutions (for Hewlett-Packard) May 2011 - October 2014
Aesbus Knowledge Solutions (for Hewlett-Packard) March 2009 - February 2012
Aesbus Knowledge Solutions (for Hewlett-Packard) October 2005 - March 2009
Aesbus Knowledge Solutions (for Hewlett-Packard) April 2002 - October 2005
Metamor Knowledge Solutions/Outpost Enterprises (for Compaq Computer Corp.) June 1999 - April 2002
CoreComm (for Halliburton's R&D Facility, Duncan, OK) May 1998 - June 1999
The Lawton Constitution (Lawton Publishing Co.) July 1993 - May 1998
Skills
Content Management, Content Development, Single Sourcing, Training, Project Management, Critical Thinking, Troubleshooting, Editing, Technical Documentation, Software Documentation, Manuals, Technical Communication, Technical Writing, Online Help, Author-it, Adobe Acrobat, RoboHelp, Visio, Arbortext, FrameMaker, MadCap Flare
Education
Cameron University 1989 — 1999
Bachelor of Arts, Communications (Journalism) with a minor in Language Arts (English literature and French language)
Oklahoma State University 1988 — 1989
Author-it Software Corporation April 2015 - Present
Expedia May 2010 - March 2015
Duck Creek Technologies January 2009 - May 2010
Duck Creek Technologies January 2008 - December 2008
Ozarks Technical Community College February 2002 - December 2007
Associated Electric Cooperative, Inc. October 2000 - May 2001
Microsoft Research November 1998 - April 2000
Microsoft Expedia June 1995 - November 1998
Coopers & Lybrand, LLC April 1994 - June 1995
American Airlines July 1990 - April 1994
Skills
C#, Agile Methodologies, Software Development, .NET, SQL, XML, Microsoft SQL Server, Software Project..., JavaScript, Java, ASP.NET, XSLT, C++, ASP.NET MVC, Web Applications, Testing, Databases, jQuery, Integration, Scrum, Web Development, Software Design, Programming, Web Services
Education
Missouri University of Science & Technology 2008 — 2014
Doctor of Philosophy (Ph.D.), Computer Science
Missouri University of Science & Technology 2005 — 2008
Masters, Computer Science
Central Missouri State University 1983 — 1987
BS, Computer Science
Fort Osage High School
iCaldwell January 1999 - Present
County of Santa Barbara March 2014 - Present
Author-it Software Corporation February 2015 - May 2015
Intel Corporation October 2014 - January 2015
Covered California/Maximus June 2013 - July 2014
EarthLink Business August 2011 - July 2013
Verizon Wireless February 2004 - September 2011
Cisco December 2000 - February 2002
California State Automobile Association June 1999 - January 2001
Skills
E-Learning, Project Management, Curriculum Development, Learning Management..., Training Delivery, Captivate, Curriculum Design, PowerPoint, Needs Analysis, Instructional Design, Learning Management, Performance Improvement, Blended Learning, Distance Learning, Staff Development, Instructor-led Training, Training, Management, Camtasia, Leadership Development, Visio, Technical Training, Flash, Performance Consulting, Employee Training, Soft Skills, Call Centers, SnagIt, Technical Writing, Workshop Facilitation, Organizational..., Coaching, Instructional Technology, Executive Coaching, Adult Education, ADDIE, Consulting, Program Management, Performance Management, Selling Skills, Talent Management, Presentation Development, Sales
Education
Southwestern Oklahoma State University
BME, Music Education
Author-it Software Corporation January 2015 - Present
Author-it Software Corporation December 2013 - December 2014
Saba November 2012 - December 2013
StarCite part of Active Network December 2010 - November 2012
StarCite November 2007 - December 2010
Channel Source Direct Leap Analytix LLC November 2006 - March 2009
Skills
Business Development, Sales Process, CRM, Strategy, SaaS, Selling, Salesforce.com, Lead Generation, Sales Management, Enterprise Software, Sales, New Business Development, Account Management, Solution Selling, Leadership, Team Leadership, Consultative Sales..., Training, Cold Calling, Demand Generation, Business Process..., B2B, Business Strategy, Strategic Planning, Sales Operations, Cloud Computing, Management, Professional Services, Sales Leadership, B2B software, Hunter & Farmer, Talent Management, Process Improvement, Networking, Change Management, Consulting, Social Media Marketing, Direct Sales, Strategic Partnerships, Cross-functional Team..., Channel Partners, Vendor Management, Start-ups, Contract Negotiation, Competitive Analysis, Consultative Selling
Education
Erie Community College 2006 — 2008
Business/Teaching Certification
University of Oxford 2004 — 2006
Leadership
Elim Bible Institute 2001 — 2002
International Studies (Culture)
State University of New York Empire State College
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
ENow Software June 2015 - Present
Author-it Software Corporation 2008 - 2015
Nielsen Media Research 2003 - 2008
Skills
Content Management, Technical Documentation, Software Documentation, Enterprise Software, Cloud Computing, Technical Communication, Document Management
Education
University of Southern California
BS, Business Administration