Auto Owners Insurance Company
Industry: Insurance company
DescriptionAuto-Owners Insurance is a mutual insurance company that offers auto, home, business and life insurance to policyholders exclusively through independent agents. The company, which is located in Delta Township, Michigan, is the largest property and casualty insurance company headquartered in Michigan. Customer service: 1 (800) 346-0346 Headquarters: Lansing, MI CEO: Jeffrey S. Tagsold (Jan 1, 2018–) Revenue: 6 billion USD (2016) Parent organization: Auto-Owners Insurance Group Subsidiaries: Southern-Owners Insurance Co.,
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Auto Owners Insurance Company Employees
Children's Healthcare of Atlanta July 2015 - Present
Atlanta Classical Academy October 2014 - June 2015
Epic June 2013 - March 2014
Hillsdale College November 2009 - May 2013
Auto-Owners Insurance Company June 2012 - August 2012
Sweet CeCe's Frozen Yogurt July 2010 - August 2010
Hillsdale College Mail Production October 2009 - May 2010
Cold Stone Creamery January 2009 - August 2009
Let’s Eat October 2007 - April 2008
Skills
Social Networking, Data Analysis, Analysis, Teamwork, Time Management, Windows, Marketing, Leadership, English, Editing, Project Planning, Microsoft Office, Public Speaking, Research, Event Planning, Microsoft Word, PowerPoint, Social Media, Microsoft Excel, Customer Service, Teaching
Education
Hillsdale College 2009 — 2013
B.A. in Mathematics, Mathematics, 3.86
Palm Beach Community College 2009 — 2009
Coursework, English Language and Literature, General, 4.0
West Bend Mutual Insurance October 2014 - Present
Auto-Owners Insurance November 2011 - October 2014
Auto-Owners Insurance Company August 2005 - November 2011
Skills
Insurance, Underwriting, Umbrella, Workers Compensation, Liability, Commercial Lines, Coverage, Renewals, Property & Casualty..., Inland Marine, Commercial Insurance, Life Insurance
Education
Eureka College 2000 — 2004
Business Administration
Nulty Insurance November 2006 - Present
The Hartford June 2005 - November 2006
Auto-Owners Insurance Company August 2003 - June 2005
Skills
Property & Casualty..., Customer Satisfaction, Marketing, Life Insurance, Commercial Lines, Insurance, Commercial Insurance, Management, Leadership
Education
Olivet College 2003 — 2005
B.A., Marketing
Adrian College 2001 — 2003
Marketing
Knight Insurance Group January 2006 - Present
Distinguished Clown Corps August 2011 - Present
Auto Owners Insurance Company May 2004 - January 2006
Skills
Insurance, Leadership, Networking, Commercial Insurance, Property & Casualty..., New Business Development, Data Driven Testing, Employment Practices..., Brokers, Customer Service, General Insurance, Casualty, Workers Compensation, Liability, Sales, Professional Liability, Recruiting, Underwriting, Umbrella Insurance, Commercial Lines, Time Management, Driven, Organized, Risk Management
Education
Muskingum College 2000 — 2004
Bachelor of Arts, Business
Relocation to Florida July 2015 - Present
Auto-Owners Insurance Company November 2012 - June 2015
Sparrow Health System January 1997 - January 2013
Sparrow Health System 1999 - 2010
Sparrow Health System 1997 - 1999
Skills
STAR, Microsoft Office, Microsoft Excel, Tsystem for charting, Microsoft Word, Electronic medical..., Utilization Review, Discharge planning, Medication..., Chart reviews, Certified Case Manager, PALS, TNCC, BLS, Epic Systems, Emergency Medicine, HIPAA, Patient Education, Cpr Certified, Registered Nurses, ACLS, ENPC, Utilization Management, Physician Relations, Medical Case Management, EKG, Quality Patient Care, CPOE, Nursing Process, Nursing, Critical Care, EMR, Healthcare, Hospitals, Nursing Education, Telemetry, Inpatient, Patient Safety, Acute Care, Physicians, Emergency Room, Case Management, Emergency Nursing, JCAHO, Cerner, ICU, Pediatrics, CPR Certified
Education
Lansing Community College 1995 — 1996
Associate's degree, Registered Nursing/Registered Nurse
Xavier University 1993 — 1995
BSN, Nursing Science
Auto-Owners Insurance Company May 2013 - Present
Alpha Kappa Psi, University of South Florida December 2012 - Present
Ross Dress for Less May 2012 - Present
Alpha Kappa Psi, University of South Florida May 2012 - December 2012
LEADERSHIPNational Association of Black Accountants, Florida A&M University August 2011 - December 2011
Victoria’s Secret May 2011 - December 2011
Education
University of South Florida 2012 — 2014
Florida A&M University 2010 — 2011
University of South Florida
Bachelor of Science, Management; Healthcare
Huff & Campbell Ins. Agency, Inc. February 2009 - Present
Huff & Campbell Insurance Agency, Inc. 2009 - Present
Michigan Insurance Center/ Roe Agency March 2008 - February 2009
Hastings Mutual Insurance Company June 2007 - March 2008
Auto-Owners Insurance Company May 2003 - June 2007
Skills
Insurance, Underwriting, Casualty, Claim, Risk Management, Property & Casualty..., Commercial Insurance, Legal Liability, Liability, Commercial Lines, General Insurance, Professional Liability, Workers Compensation, D&O, Umbrella Insurance, Brokers, Sales, Contract Negotiation, Contract Management, New Business Development, Small Business, Marketing Strategy, Employee Benefits, Claims Handling, Fixed Annuities, Inland Marine, Homeowners
Education
Indiana Wesleyan University 2014 — 2016
Master of Business Administration (MBA)
Insurance Institute of America 2003 — 2006
AIS, Insurance
Michigan State University 2000 — 2004
BA, Advertising and Public Relations
Brown & Brown of Washington - Tacoma January 2014 - Present
Brown & Brown Insurance June 2009 - Present
Auto Owners Insurance Company June 2008 - May 2009
Skills
Property & Casualty..., Risk Management
Education
Florida State University 2004 — 2009
Bachelor of Science (B.S.), Risk Management & Insurance; Finance, Cum Laude
Allen Tate Insurance September 2009 - Present
AXA Advisors, LLC June 2008 - September 2009
Auto-Owners Insurance Company May 2006 - June 2008
United States Navy August 1998 - July 2002
Skills
Umbrella Insurance, Automobile, Insurance, Commercial Real Estate, Homeowners, Mortgage Banking, Underwriting, Selling, Claim, Customer Satisfaction, Customer Service, Disability Insurance, Finance, Health Insurance, Life Insurance, Property, Real Estate, Risk Management, Long-term Care, New Home Sales, Time Management, Property, Sales, Property & Casualty...
Education
North and South Carolina Property & Casualty Agent 2009 — 2009
Superior School of Real Estate 2007 — 2007
Broker, Real Estate
University of North Carolina at Charlotte - Belk College of Business 2004 — 2006
Finance, Risk Management & Insurance
Bluestone Search 2008 - Present
Donegal Insurance Group June 2006 - January 2008
Auto Owners Insurance Company January 2003 - June 2006
Education
Clemson University 1995 — 1999
BS
Great American Insurance May 2013 - Present
Farmers Insurance Group of Companies August 2008 - May 2013
The Hanover Insurance Group January 2006 - August 2008
Auto Owners Insurance Company December 2000 - January 2006
Skills
Underwriting, Insurance, Liability, Casualty, Commercial Lines, Legal Liability, Reinsurance, Professional Liability, Claim, Risk Management, Brokers, New Business Development, D&O, Inland Marine, Casualty Insurance
Education
Hope College 1991 — 1995
BS: Business Administration & Economics, Business Administration and Management, General
Auto-Owners Insurance Company January 2015 - Present
Spartys January 2014 - Present
Associated Students of Michigan State University August 2013 - Present
Security First Insurance Agency May 2014 - August 2014
Bangkok Peppers March 2012 - 2014
Powers Catholic High School September 2012 - June 2013
TABB Properties May 2011 - September 2011
Skills
Sales, Teamwork, PowerPoint, Microsoft Excel, Microsoft Office, Time Management, Customer Service, Leadership
Education
Michigan State University 2013 — 2017
Bachelor of Science, Accounting
Powers Catholic High School 2009 — 2013
Principal Financial Group April 2013 - Present
Auto Owners Insurance Company July 2010 - April 2013
Jackson National Life March 2007 - July 2010
Comerica Bank April 2004 - March 2007
Skills
Insurance, Banking, Cross Selling, Loans, Credit, Consumer Lending, Credit Analysis, Commercial Banking, Fixed Annuities, Access, Accounting, Mortgage Lending, Variable Annuities, Strategic Financial..., Securities
Education
Central Michigan University 2013 — 2015
Master of Science (MS), Human Resources Management/Personnel Administration, General
Davenport University 2008 — 2012
BBA, Business
Bendle Sr. High School 1997 — 2001
Stryker August 2012 - Present
American Hole 'n One January 2012 - August 2012
Auto-Owners Insurance Company July 2009 - December 2011
Skills
Analysis, Leadership, Management, Marketing, Sales, Public Relations, Sports, Sports Marketing
Education
The University of Georgia 2005 — 2008
Bachelor of Science (B.S.), Sports Management
Louisiana State University 2004 — 2005
Crowe Horwath LLP December 2013 - Present
Champion Force Athletics Youth Scholarship Foundation January 2015 - Present
Champion Force Athletics April 2002 - Present
Crowe Horwath LLP January 2013 - December 2013
Grand Valley State University August 2012 - December 2012
Auto Owners Insurance Company May 2011 - July 2011
Allied Electric, Inc June 2002 - March 2010
United States Marine Corps June 1998 - April 2002
Skills
Accounting, Teamwork, Financial Reporting, Microsoft Word, PowerPoint, Outlook, Access, Microsoft Excel, Sales, Time Management, Customer Service, Process Improvement, Customer Satisfaction, Employee Relations, Retail, Materials Management, Critical Thinking, Leadership, Microsoft Office, Blueprint Reading, Bluebeam
Education
Grand Valley State University 2012 — 2016
Master’s Degree, Master of Science in Accounting (MSA)
Grand Valley State University 2010 — 2012
Bachelor of Business Administration (BBA), Accounting
Grand Rapids Community College 2009 — 2010
Marsh February 2009 - Present
Auto-Owners Insurance Company May 2007 - August 2007
Skills
Insurance, Property & Casualty..., contract review, Commercial Insurance, Umbrella Insurance, Client Presentation, Microsoft Office, Underwriting, Claim, Professional Liability, Risk Management, Brokers, Casualty Insurance
Education
Olivet College 2006 — 2008
Bachelor's degree, Insurance and risk management
Michigan State University 2004 — 2005
Dollar General March 2014 - Present
Dollar General January 2012 - February 2014
Northwestern Mutual Financial Network January 2011 - August 2011
Auto-Owner's Insurance Company May 2010 - August 2010
Skills
Inventory Management, Retail, Sales, Customer Service, Financial Analysis, Microsoft Office, Analysis, Forecasting, Time Management, Networking, Cross-functional Team..., PowerPoint, Finance, Public Speaking, Supply Chain Management, Demand Planning, Microsoft Excel, Project Management
Education
Middle Tennessee State University 2007 — 2011
Bachelor of Business Administration, Finance
Phenix Mutual Fire Insurance Company June 2014 - Present
Auto-Owners Insurance June 2013 - June 2014
Auto Owners Insurance Company February 2008 - June 2013
Auto-Owners Insurance May 2006 - February 2008
Skills
Property & Casualty..., Underwriting, Commercial Lines, Commercial Insurance, Umbrella, Microsoft Office, PC Coordinator, Negotiation, Marketing, Training, Workers Compensation, Umbrella Insurance, Employee Benefits, Insurance
Education
Colorado State University 2001 — 2006
Finance, Finance/Real Estate
Jennings Insurance Agency, Inc. August 2011 - Present
Auto-Owners Insurance Company May 2010 - August 2011
Auto-Owners Insurance May 2010 - April 2011
Indiana Farmers Mutual Insurance Group May 2009 - May 2010
University of Indianapolis-School of Business August 2007 - April 2010
Skills
Commercial Insurance, Workers Compensation, Underwriting, Employee Benefits, Life Insurance, General Insurance, Commercial Lines, Claim, Health Insurance, Professional Liability, Legal Liability, Umbrella Insurance, Term Life Insurance, Inland Marine, Claims Management
Education
University of Indianapolis 2006 — 2010
Bachelor of Arts, Marketing
University of Indianapolis - School of Business 2006 — 2010
Bachelor of Arts, Marketing
Rochester
Parsons Infrastructure and Technology May 2009 - Present
Horace Mann Insurance Company September 2008 - February 2009
Lear Corporation January 2001 - January 2008
Auto-Owners Insurance Company December 1997 - June 2001
Auto-Owners Insurance Company April 1996 - December 1997
Skills
Product Development, MRP, Accounts Payable, Invoicing, Kaizen, Spreadsheets, Journal Entries, Accounting, Customer Service, Financial Reporting
Education
Davenport University
BBA, Business Professional Studies
Hastings Mutual Insurance Company March 2011 - Present
Caston School Corporation July 2010 - Present
Pharos Tribune August 2011 - Present
Auto-Owners Insurance Company November 2001 - March 2011
Skills
Insurance, Claims, Negotiation, Investigation, Mediation, Analysis, Commercial Insurance, Casualty, Microsoft Office, Commercial Lines, Claim, Claims Management, General Insurance, Legal Liability, Liability, Property & Casualty..., Property Claims, Property Damage, Subrogation, Umbrella Insurance
Education
Ohio Northern University 1995 — 1999
B.A., Communications
Auto-Owners Insurance Company May 1997 - June 2000
Charter Schools Office of Central Michigan University September 1996 - May 1997
Skills
Medical Coding, Data Analysis, Teamwork, Customer Service, Microsoft Office, Insurance
Education
Career Step 2014 — 2015
Professional Medical Coding and Billing, 96%
Auto-Owners Insurance Company 1997 — 2000
Company-provided insurance courses and exams in the field of personal property and automotive insura
Lansing Community College 1999 — 1999
Continuing education in Visual Basic programming
Central Michigan University 1993 — 1997
Bachelor of Science (B.S.), Business Administration
St. Clair County Community College 1991 — 1993
Associate of Arts (A.A.)
Advent Users Group January 2014 - Present
Plante Moran Financial Advisors 2002 - Present
Advent Users Group January 2009 - December 2010
Plante Moran Financial Advisors March 1996 - June 2002
Auto-Owners Insurance Company 1989 - March 1996
Skills
Management, Financial Services, Financial Reporting, Risk Management, Business Analysis, Microsoft Excel, Securities
Education
Kalamazoo Valley Community College 1997 — 2011
Business / Finance
College for Financial Planning 2005 — 2005
Registered Paraplanner SM, Financial Planning
Lansing Community College 1988 — 1991
Business Administration
Auto-Owners Insurance Company June 2013 - Present
Auto-Owners Insurance January 2010 - June 2013
Auto-Owners Insurance June 2007 - January 2010
Skills
Casualty, Commercial Insurance, Customer Service, Event Planning, Insurance, Liability, Marketing, Microsoft Office, Outlook, Property & Casualty..., Public Speaking, Underwriting, Workers Compensation, Commercial Lines, Training, Legal Liability, Umbrella Insurance, Life Insurance, Inland Marine, Marketing Communications, Employee Relations, Risk Management, Sales, Casualty Insurance
Education
Florida State University - College of Business 2008 — 2009
Masters of Business Administration, General MBA
Florida State University - College of Business 2003 — 2007
Bachelor of Arts, Business Management
Ransom Everglades Upper School 1999 — 2003
High School Diploma
AU, AINS
ICW Group May 2015 - Present
Key Risk Insurance Company April 2012 - Present
The Hartford October 2011 - April 2012
Employers Insurance Group July 2010 - October 2011
Employers Holdings, Inc. June 2006 - July 2010
Auto Owners Insurance Company November 2004 - May 2006
Auto Owners Insurance Company December 2003 - November 2004
Auto Owners Insurance Company September 2002 - December 2003
Auto Owners Insurance Company October 2001 - September 2002
Naviant 1999 - 2000
Skills
Workers Compensation, Sales, Marketing, Property & Casualty..., Commercial Insurance, Insurance, Underwriting, Small Business, Liability, General Insurance, Casualty, Sales Operations, Brokers, Customer Satisfaction
Education
Georgia State University 1989 — 1998
BS, Business
Central Adjustment Company, Inc. September 2012 - Present
Auto-Owners Insurance Company Little Rock, AR April 2011 - June 2012
Auto-Owners Insurance Company December 2003 - April 2011
Auto-Owners Insurance Company June 2001 - November 2003
Auto-Owners Insurance Company May 1998 - May 2001
Auto-Owners Insurance September 1997 - April 1998
Skills
Commercial Insurance, General Insurance, Claim Investigation, Property & Casualty..., Claims Management, Claim, Casualty, Insurance, Claims Handling, Leadership, Management, Liability, Training, Professional Liability, Property Damage, Homeowners, Liability Analysis, Commercial Lines, Property Claims, Legal Liability, Xactimate, Inland Marine, Subrogation
Education
Central Michigan University 1991 — 1996
BS, Business
Central Michigan University 1991 — 1996
Bachelor of Science, Business Administration
SwanValley High Scholl 1988 — 1991
Auto-Owners Insurance August 2013 - Present
Auto-Owners Insurance April 2012 - August 2013
US Navy January 2010 - March 2012
Auto-Owners Insurance Company August 2006 - January 2010
Skills
Claims Handling, Umbrella Insurance, Claim, Electronics, Commercial Insurance, Commercial Lines, Liability, General Insurance, Legal Liability, Inland Marine, Professional Liability, Insurance, Sales Management, Communication Training, Instructor-led Training, auto insurance, Property & Casualty..., arbitration, mediation, litigation
Education
The University of Akron 2002 — 2005
Bachelor, Sociology/Law Enoforcement, 3.0
North High School 1996 — 2000
High School, Advanced studies, 3.8
Auto Owners Insurance Company August 2014 - Present
Farmington Hills Police August 1989 - August 2014
Wayne County Regional Police Academy June 2007 - June 2013
Fortis Group LLC January 2010 - January 2013
Farmington Hills Police January 2006 - January 2013
Farmington Hills Police August 1993 - June 2002
U.S. Army June 1985 - July 1987
Skills
Firearms, Patrol, Public Safety, Police Training, Police, Policy, Taser, Accident Reconstruction, SWAT, Enforcement, Private Investigations, Accident Investigation, Grant Writing, Firearms Instructor, CDL Class A, Rapid Deployment..., Patrol Rifle Instructor, Defensive Tactics..., Krav Maga Instructor, National Incident..., Taser Instructor, Traffic Stop Instructor, Motor Carrier..., Sniper, Motor Cycle Operator, Commercial Drivers..., Simmunitions, Less Lethal Weapons..., Rifle Armorer, Gas Mask Operations, Background...
Education
Central Michigan University 2010 — 2012
Master's degree, Educational/Instructional Technology, 4.0
Concordia University-Ann Arbor 2000 — 2001
Bachelor of Arts (B.A.), Criminal Justice, 3.74
Schoolcraft College 1988 — 1991
Associate's degree, Criminal Justice, 3.2
Connect & Eatz Magazine January 2012 - Present
BYU Broadcasting September 2007 - Present
BYU Broadcasting September 2007 - Present
BYU Broadcasting September 2007 - Present
Auto-Owners Insurance Company December 2001 - January 2004
Walt Disney World December 1994 - March 1997
The Church of Jesus Christ of Latter-day Saints January 1991 - June 1993
American Express Travelers' Cheques June 1984 - January 1986
Skills
Video Editing, Editing, Final Cut Pro, Film Production, Screenwriting, Video Production, Final Cut Studio, Post Production, Television, Broadcast, Multimedia, Film
Education
Westminster College 2011 — 2014
Master's degree, Professional Communications, 3.74
Brigham Young University 2007 — 2010
BA, Media Arts
Century College 2006 — 2007
AAS, Visual Communications Technology
Auto-Owners Insurance Company June 2001 - Present
Auto-Owners Insurance June 2001 - January 2007
Dow Corning May 2000 - August 2000
Skills
Property & Casualty..., Insurance, Underwriting, Commercial Lines, Liability, Casualty
Education
Boston University 2007 — 2009
Master of Science, Insurance Management
Alma College 1997 — 2001
BS, Mathematics, Business
Grosse Pointe South High School 1993 — 1997
Coles County May 2010 - Present
Auto-Owners Insurance Company September 2008 - December 2008
Illini Bank May 2005 - August 2006
Illinois State Bar Association January 2005 - May 2005
Skills
Criminal Law, Litigation, Insurance, Legal Research, Legal Advice, Trials, Legal Assistance, Legal Writing, Civil Litigation, Courts, Appeals, Lexis, Westlaw, Personal Injury, Legal Issues, Hearings, Mediation, LexisNexis
Education
Thomas M. Cooley Law School 2006 — 2008
J.D., Environmental Law Concentration
University of Illinois Springfield 2002 — 2006
BA, Legal Studies
Carlisle Interconnect Technologies July 2012 - Present
Amphenol Industrial Operations November 2010 - May 2012
Amphenol Technical Products International April 2007 - November 2010
Sumitomo Electric Wiring Systems 1997 - 2007
Norma Products 1995 - 1997
Auto Owners Insurance Company 1993 - 1995
United States Navy 1991 - 1993
Skills
Automotive, Heavy Equipment, Diesel Engine, Product Development, Sales Management, New Business Development, Marketing, Logistics, Manufacturing, Mergers and Acquisitions, Intern Mentoring, Electronics, Wire Harnessing, Cable Assemblies, Overmolded Cable..., Connectors, Interconnect Solutions, Diesel Engine Wiring, Diesel Engine Connectors, Harnesses, Flex Circuits, CRM, Sales, Strategic Planning, Product Launch, Supply Chain Management, Harness, Leadership, Management, Continuous Improvement, Strategy, Business Development, Negotiation
Education
Lawrence Technological University 2008 — 2010
MBA, Global Leadership
Cleary University 2000 — 2002
BBA, Marketing
Cleary College 2000 — 2001
ABA, Business
Huntington College 1990 — 1990
Psychology
Michigan Public Health Institute May 2013 - Present
CSG Government Solutions January 2013 - March 2013
Employers Insurance Group February 2006 - December 2009
Auto-Owners Insurance Company December 2000 - June 2005
Education
Saginaw Valley State University
Bachelor of Science
Delta College
Associate of Science
Auto-Owners Insurance Company March 1986 - December 2014
Skills
Property & Casualty..., Commercial Insurance, Underwriting, Umbrella Insurance, Commercial Lines, Casualty, Liability, Legal Liability, General Insurance, Insurance, Workers Compensation, Inland Marine, Property, Customer Service
Education
The Ohio State University 1975 — 1979
Bachelor of Science, Marketing
CPCU
Commercial Insurance
Auto Owners Insurance Company July 2013 - Present
The Curious Cupcake May 2010 - Present
Skills
Social Media, Event Management, Social Media Marketing, Marketing, Social Networking, Event Planning, Online Marketing, Advertising, Online Advertising, Facebook, Blogging, Press Releases, Marketing Strategy, Customer Service, Creative Writing, Sales
Education
Middle Tennessee State University 1999 — 2002
Bachelor of Science (B.S.), Mass Communication/Media Studies
New Buffalo High School 1993 — 1997
Diploma
Auto-Owners Insurance Company June 2013 - Present
SoccerZone October 2008 - February 2009
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Research, Microsoft Word, Environmental Awareness, Public Speaking, Teamwork, Environmental Science, Sustainability, Photoshop, English, ArcGIS, Social Media, GIS, Data Analysis
Education
University of Michigan 2009 — 2013
Bachelor of Science (BS), Program in the Environment
Foster White Agency, Inc. August 1993 - Present
Foster White Agency, Inc. August 1993 - Present
Auto-Owners Insurance Company May 1986 - August 1993
Auto-Owners Insurance July 1982 - May 1986
Skills
Property & Casualty..., Insurance, Commercial Insurance, Workers Compensation, Health Insurance, Umbrella Insurance, Commercial Lines, Legal Liability, Casualty, Liability, Professional Liability, General Insurance, Term Life Insurance, Underwriting, Claim, D&O, Employee Benefits, Small Business, Whole Life, Brokers, Disability Insurance, Life Insurance, Homeowners, Inland Marine, Employment Practices..., Long-term Care, Sales, Claims Management, Motorcycle, Risk Management, Fixed Annuities, Liability Analysis, Surety Bonds, Property Damage, Insurance Brokerage, Casualty Insurance
Education
University of Minnesota-Duluth
BA, Business/Managerial Economics
Auto-Owners Insurance March 2014 - Present
Auto-Owners Insurance September 2012 - July 2014
Auto-Owners Insurance Company May 2006 - August 2012
Auto-Owners Insurance Company September 2005 - May 2006
Auto-Owners Insurance Company July 2002 - September 2005
Skills
Casualty, Claims Management, Property & Casualty..., Insurance, Commercial Insurance, General Insurance, Subrogation, Legal Liability, Commercial Lines, Liability, Property Damage, Inland Marine
Education
Appalachian State University 1994 — 1998
B.S., Communications/Broadcast Production
Whitacre & Stefanczuk LLC July 2012 - Present
Various Contract Agencies June 2011 - June 2012
Carey, Filter, White & Boland August 2010 - May 2011
Auto-Owners Insurance Company January 2009 - July 2010
Skills
Westlaw Advanced Cases..., Westlaw Advanced..., Westlaw Advanced..., Courts, Westlaw, Trials, Depositions, Civil Litigation, Legal Writing, Real Estate, Commercial Litigation, Criminal Law, Family Law, Legal Research, Litigation, Estate Planning, Bankruptcy, Legal Issues, Environmental Law, Product Liability, Administrative Law, Hearings, Mediation, Insurance Law, Criminal Defense, Immigration Law, International Law, Appeals
Education
Thomas M. Cooley Law School 2007 — 2010
Juris Doctor, Concentration - International Law
Bowling Green State University
Bachelors of Science, Business
State Bar of Illinois
Lakewood Public Schools 2013 - Present
Auto Owners Insurance Company February 1998 - October 2012
Dairy Quality Inc. September 1994 - September 1997
Skills
Enjoy helping people -..., Excellent people skills, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, Negotiation, C++, Editing, C, Java, Data Entry, Time Management, Event Planning
Education
Spring Arbor University 2000 — 2004
Bachelor's degree, Bussiness management
Lansing Community College 1995 — 1998
Associates, Human resource
Lakewood High School 1968 — 1971
High School Graduate
West Michigan Youth for Christ January 2012 - Present
City on a Hill Ministries March 2012 - March 2013
Auto-Owners Insurance Company June 2011 - December 2011
Hope College August 2008 - May 2011
Hercules May 2010 - September 2010
Goshorn Lake Resort May 2009 - September 2010
Tower Marine May 2009 - September 2009
Poverty Hill Farm, Inc June 2004 - September 2007
Skills
PowerPoint, Microsoft Office, Fundraising, Accounting, Sales, Event Planning, Public Speaking, Research, Customer Service
Education
Hope College 2008 — 2011
Bachelor of Arts, Management
Word of Life Bible Institute 2007 — 2008
Diploma, Bible
Auto-Owners Insurance Company 1995 - Present
Skills
Underwriting, Commercial Insurance, Property & Casualty..., Workers Compensation, Insurance, Life Insurance, Casualty, Umbrella Insurance, Commercial Vehicle, Commercial Lines, Inland Marine, Professional Liability, Legal Liability, Liability, General Insurance, Homeowners, Term Life Insurance, D&O, Disability Insurance, Employment Practices..., Brokers, Whole Life, Construction Insurance, Surety Bonds, Liability Analysis, Claim, Universal Life, Claims Management, Fixed Annuities, Reinsurance, Excess, Insurance Brokerage, Directors & Officers..., Long Term Care Insurance, Long-term Care, Health Insurance, Captives, Marine Insurance, Employee Benefits, Licensed Property &..., CPCU, Health Savings Accounts, Accident, Renters, Group Insurance, Insurance Consulting, Excess & Surplus Lines, Surety, Agents, Property Claims
Education
CPCU 1990 — 2009
CPCU, Insurance
Indiana University - Kelley School of Business 1976 — 1980
Lawrence Central High School 1972 — 1975
Center For Creative Leadership
Dale Carnegie
Toastmasters
Independent Insurance Agents of Illinois October 2014 - Present
Eagle Rock Insurance Services December 2013 - Present
Water Street Solutions May 2010 - December 2013
Northwestern Mutual Financial Network April 2008 - May 2010
Auto-Owners Insurance Company June 2003 - April 2008
Maxwell & Hite Insurance Services, Inc. January 1999 - June 2003
Skills
Insurance, Disability Insurance, Life Insurance, Property & Casualty..., Underwriting, Retirement, Long Term Care Insurance, Term Life Insurance, Fixed Annuities, Long-term Care, Commercial Insurance, Estate Planning, Claim, Risk Management, Whole Life, Retirement Planning, Marketing, Strategic Financial..., IRAs, Umbrella Insurance, Health Insurance, General Insurance, Casualty, Commercial Lines, Workers Compensation, Legal Liability, Professional Liability, Liability, Employee Benefits, Brokers, Homeowners, 401k, Critical Illness, Financial Planners, Series 6, Inland Marine, Financial Advisory, Variable Annuities, Finance, Universal Life, Accident, Casualty Insurance
Education
Greenville College 1999 — 2003
Bachelor's, Business Management
General Mills June 2015 - Present
Target September 2014 - June 2015
Target June 2013 - September 2014
Target March 2012 - June 2013
Auto-Owners Insurance Company May 2010 - February 2012
Skills
Microsoft Word, Microsoft Excel, Business Strategy, Business Analysis, Business Planning, Merchandise Planning, Collaborative Problem..., Strategic Communications, Corporate Communications, Accountability, Microsoft Office, Data Analysis, Process Improvement, Brand Management, Forecasting, Teamwork, Customer Service, Strategic Planning, Training, Retail, Inventory Management, PowerPoint, Business Process
Education
Michigan State University 2006 — 2010
BA Communication, Organizational Communication
Michigan State University 2006 — 2010
B.A. Communication, Organizational Communication
Adecco Staffing, USA September 2015 - Present
Hays and Sons Complete Restoration April 2013 - June 2015
Real Property Management Central Indiana and Indiana Experts July 2010 - February 2013
James Madison University July 2008 - January 2010
McComb Pella Window and Door Company March 2006 - April 2008
Auto-Owners Insurance Company December 2003 - February 2006
Muirfield Village Golf Club May 1997 - October 2003
Skills
Business Planning, Key Account Management, Qualifying Prospects, Positioning, Sales Operations, Closing Deals, Customer Service, Marketing, Sales, Sales Cycle Management, Sales Management, Leadership, Territory Development, CRM, Negotiation, Budgets, Contract Negotiation, Account Management, Management, Analysis, New Business Development, Customer Retention, Business Development, Property Management, Advertising, Hiring, Team Building, Microsoft Office
Education
Indiana Real Estate License 2010 — 2011
Real Estate
Ball State University 1997 — 2002
Bachelor of Science, Journalism, Advertising; Marketing
The Craft Agency October 2007 - Present
Ackley Peters Haubert Insurance January 2005 - October 2007
Auto Owners Insurance Company December 1997 - January 2002
Skills
Umbrella, Customer Service, General Insurance, Insurance, Property & Casualty..., Umbrella Insurance, Commercial Insurance, Casualty, Workers Compensation, Customer Satisfaction, Sales, Professional Liability, Health Insurance, Commercial Lines, Liability, Underwriting
Education
Central Michigan University 1993 — 1997
Business, Marketing & Sales
Auto Owners Insurance Company May 2012 - Present
Bloss Betz January 2008 - February 2011
Betz & Bloss June 2004 - December 2007
Roberts Betz & Bloss October 2002 - May 2004
Mary Kay Inc. 1990 - 1991
Skills
Customer Service, Public Speaking, Research, Microsoft Excel, Creative Writing, Team Building, Social Media, Negotiation, Editing, Strategic Planning, Event Planning, Microsoft Office, Legal Research, Nonprofits
Education
University of Tulsa College of Law 1996 — 1998
J.D., law
Michigan State University 1991 — 1995
B.A., Political Science
East Kentwood High School
Flexera Software March 2015 - Present
Flexera Software March 2013 - March 2015
Claire sprayway manufacturing November 2012 - February 2013
Auto Owners Insurance Company December 2011 - June 2012
Kettering University April 2011 - December 2011
Kettering University July 2009 - March 2011
Emhart Teknologies July 2008 - June 2009
Borg Warner Automotive 2007 - 2008
Skills
Detail Orientation, Self Starter, Teamwork, Able To Multi-task, Great People Skills, Goal Oriented, Skilled Communicator, Microsoft Office, Excel, Publisher, Word, PowerPoint, Microsoft Excel, Leadership, Marketing, Management, Marketing Strategy, Microsoft Publisher, Program Management, Web Design, CRM, Time Management, Visual Basic, Visio, Strategic Planning
Education
Kettering University 2006 — 2012
Bachelor of Business, Marketing
Davison High School 2002 — 2006
Diploma
+Gallery 114 May 2015 - Present
TrendSource, Inc. December 2014 - Present
Intel Corporation November 2014 - Present
SOLVE September 2014 - November 2014
Auto-Owners Insurance December 2011 - September 2014
Green River Community College June 2010 - December 2011
Museum of Art/Washington State University August 2008 - June 2010
Washington State University August 2007 - June 2010
Washington State University March 2009 - June 2009
Auto-Owners Insurance Company August 1995 - August 2007
Skills
User Experience, Web Design, Usability, Usability Testing, Interaction Design, Photoshop, User Interface Design, User Interaction, Graphic Design, Information Architecture, Teaching, User-centered Design, Heuristic Evaluation, CSS, Adobe Creative Suite, Research, Art, Web Development, Illustrator, Digital Media, Painting, Axure, InDesign, PowerPoint, Technical Writing, Public Speaking, Drawing, Oil Painting, Digital Painting, Contextual Inquiry, Insurance, Agile Methodologies, User Research, Fine Art, Wireframes, Persona, Data Analysis, User Experience Design, Axure RP
Education
Washington State University 2007 — 2009
Master of Fine Arts, Digital Media
Kendall College of Art and Design 2000 — 2005
Bachelor of Fine Art, Painting
Northwood University 1996 — 1998
Bachelor of Business Administration, Computer Information Systems Management
iSurity August 2015 - Present
iSurity July 2014 - August 2015
iSurity October 2012 - July 2014
INTERNSHIPSNorthwestern Mutual Financial Network May 2012 - July 2012
Auto-Owners Insurance Company May 2011 - August 2011
U.S. Census Bureau -- Census Coverage Management May 2010 - July 2010
Sears October 2008 - August 2009
US Navy July 2003 - July 2008
Skills
Customer Service, Event Planning, Finance, Financial Risk, Insurance, Leadership
Education
University of North Carolina at Greensboro 2009 — 2012
Bachelor's degree, Economics, 3.04
Jeffers High School
Successful Corporation, Inc September 2013 - Present
Brooksource January 2013 - August 2013
Dow Corning May 2011 - May 2012
Auto Owners Insurance Company June 2010 - April 2011
Skills
Recruiting, Networking, Business Analysis, Staff Augmentation, Information Technology, IT Service Management, Technical Recruiting, Vendor Management, CRM, Training, Account Management, Leadership, Project Management, Talent Acquisition, SDLC, Interviews, Applicant Tracking..., Visio, Temporary Placement, SharePoint, Sourcing, Technical Support, Software Development, Internet Recruiting, Management
Education
Northwood University 2006 — 2010
Bachelor of Business Administration (BBA), Business Management, Management Information Systems
Stanley Steemer January 2015 - Present
Auto Owners Insurance Company September 2011 - 2015
Dewitt Emergency Response Authority October 2010 - September 2011
Department of the Interior May 2009 - September 2009
Skills
PowerPoint, Time Management, Claims Handling, Training, Homeowners, Health Insurance, Property Claims, Xactimate, Professional Liability, Claims Investigations, General Insurance, Commercial Lines, Claims Management, Property Damage, Property, Subrogation, Commercial Insurance
Education
Lake Superior State University 2005 — 2010
Bachelor's degree, Fire Science/Fire-fighting
Dewitt High School
Farmers Insurance April 2006 - Present
The Auto Club Group July 2004 - April 2006
Auto Owners Insurance Company December 2000 - July 2004
Skills
Casualty, Claims Management, Subrogation, Homeowners, Health Insurance, Communication, Insurance, Organization, Auto Injuries, Time Management, Customer Service, Microsoft Office, Teamwork
Education
Central Michigan University 1995 — 2000
BAA, Communication/Business Administration
Auto-Owners Insurance June 2014 - Present
Auto-Owners Insurance Company February 2007 - June 2014
Auto-Owners Insurance August 2006 - February 2007
Auto-Owners Insurance January 2005 - August 2006
Auto-Owners Insurance March 2003 - January 2005
Auto-Owners Insurance June 2000 - March 2003
Branch County Hospital 1999 - 2000
Skills
Insurance, Analysis, Risk Management, Reinsurance, Property & Casualty..., Customer Service, Strategic Planning, Microsoft Office, Leadership, Underwriting, CPCU, Business Analysis, Health Insurance, Public Speaking, Microsoft Excel, Commercial Lines, General Insurance, Claim, Casualty, Commercial Insurance, Liability, Life Insurance, Marketing, Professional Liability, Workers Compensation, Fixed Annuities
Education
Hillsdale College 1996 — 2000
BA, Finance, Marketing
Adrian High School 1994 — 1996
General Studies
Tecumseh High School 1992 — 1994
General Studies
Auto-Owners Insurance Company August 2010 - Present
Flagstar Bank July 2009 - August 2010
Versapak July 2008 - April 2009
Northwoods Wholesale Outlet February 2008 - June 2008
Skills
Financial Analysis, Microsoft Excel, Microsoft Office, Sales, Customer Service, QuickBooks, Claim, Public Speaking, Property, General Insurance, Leadership, Finance, PowerPoint
Education
Baker College 2014 — 2015
Bachelor's degree, Business Administration, Management and Operations
Grand Rapids Community College 2009 — 2012
Associate's degree, Business Administration
Delta College 2005 — 2007
Pinconning High School
Google February 2015 - Present
Autodesk March 2011 - November 2014
Autodesk May 2008 - March 2011
Autodesk June 2007 - May 2008
Auto-Owners Insurance Company March 2004 - August 2006
Skills
Heuristic Evaluation, User Research, Usability Testing, Contextual Inquiry, Persona, User Experience, User-centered Design, Usability, User Scenarios, Agile Methodologies, Paper Prototyping, Human Computer..., Card Sorting, Wire Framing, Usability Engineering, Wireframes, Task Analysis, Web Applications
Education
University of Michigan 2006 — 2008
Master of Science (M.S.), Human Computer Interaction
Grand Valley State University 1999 — 2003
BS, Information Systems
CD Advanced Speakers Toastmasters Club July 2011 - Present
Auto Owners Toastmasters Club July 2011 - Present
C Division, District 62, Toastmasters International July 2011 - Present
CD Advanced Speakers Toastmasters Club January 2011 - Present
Auto Owners Insurance Company May 2008 - Present
Auto Owners Toastmasters Club December 2010 - June 2011
National City Bank November 2006 - December 2007
XO Communications March 2006 - November 2006
Delta College December 2003 - December 2005
Wieland Family Farm May 2001 - August 2004
Education
Western Michigan University - Haworth College of Business 2006 — 2008
BBA, Telecommunications and Information Management
Windsock Aviation 2005 — 2006
License, Private Pilot
Delta College 2001 — 2005
Associates of Science, Computer Science
Sears Holdings Corporation September 2005 - Present
Kmart Corporation December 1998 - March 2005
Innovative Technologies and Design June 1998 - January 2002
Maxim Group June 1998 - December 1998
Anatec October 1997 - June 1998
Perot Systems Corporation December 1996 - October 1997
Ajilon June 1996 - December 1996
Auto-Owners Insurance Company June 1990 - June 1996
Skills
DB2, COBOL, JCL, Endeavor, Fileaid
Education
Ferris State University 1987 — 1990
BS
Michigan Technological University 1985 — 1988
Tippecanoe County Public Library June 2012 - Present
SMARTHINKING, Inc. August 2011 - August 2012
Ivy Tech Community College January 2007 - August 2012
Auto-Owners Insurance Company July 2006 - January 2011
Lafayette Adult Resource Academy February 2007 - January 2008
Auto-Owners Insurance 2000 - 2006
Skills
Training, Public Speaking, Microsoft Office, Writing, Editing, Teaching Writing, Teaching Adults, Management, Customer Service, Microsoft Word, Event Planning, Public Relations, Microsoft Excel, Spanish, Analysis, Leadership
Education
Michigan State University 2001 — 2006
Master of Arts, Critical Studies in Literacy and Pedagogy
Hillsdale College 1996 — 2000
Bachelor of Arts, American Studies and Music
Carroll Realty & Insurance February 2013 - Present
Southern Trust Insurance Company August 1998 - January 2013
Auto-Owners Insurance Company 1994 - 1998
Skills
Property & Casualty..., Commercial Insurance, Underwriting, Commercial Lines, Casualty, Personal Lines Auto, Homeowners, Commercial Property, Document Imaging System..., Insurance Software, Insurance Training, Loss Prevention, Reinsurance, Insurance, Professional Liability, Inland Marine, General Insurance, Workers Compensation, Liability, Employment Practices..., Brokers, D&O, Excess, Claim, Claims Management, Casualty Insurance
Education
Austin Peay State University 1989 — 1993
Bachelor of Business Administration (BBA), Marketing
Auto-Owners Insurance January 2015 - Present
Auto-Owners Insurance February 2012 - January 2015
Auto-Owners Insurance April 2010 - February 2012
Auto-Owners Insurance March 2009 - April 2010
Auto-Owners Insurance Company November 2005 - March 2009
Auto-Owners Insurance Company June 2003 - November 2005
Skills
Underwriting, Insurance, Property & Casualty..., Liability, Claims Management, Analysis, Brokers, Casualty Insurance, Commercial Insurance, Customer Service, General Insurance, Life Insurance, Management, Microsoft Office, Professional Liability, Fixed Annuities, Disability Insurance, Workers Compensation, Strategic Planning, Reinsurance
Education
Central Michigan University 1999 — 2003
Bachelor of Science (BS), Business Administration and Management, General
RAPP September 2013 - Present
PHD February 2012 - May 2014
SSDC Services (Assurant Employee Benefits) October 2010 - February 2012
Kelly Services June 2008 - October 2010
Kelly Services June 2006 - June 2008
Auto-Owners Insurance Company June 2004 - June 2006
Skills
Data Analysis, Analytics, Business Analysis, Microsoft Excel, Analysis, Visio, Access, Process Improvement, Business Intelligence, Project Management, Account Management, Social Media, Strategy, Digital Strategy, Online Advertising, Digital Marketing, CRM, Leadership, Management, Microsoft Office
Education
Hillsdale College 2000 — 2004
Bachelor's of Science, Mathematics
Auto-Owners Insurance January 2015 - Present
Auto-Owners Insurance June 2013 - January 2015
Auto-Owners Insurance June 2011 - January 2013
Auto-Owners Insurance Company July 2008 - December 2010
Auto-Owners Insurance July 2007 - December 2007
Auto-Owners Insurance September 2004 - December 2006
Auto-Owners Insurance January 2003 - January 2004
Skills
Liability, General Insurance, Property & Casualty..., Commercial Lines, Commercial Insurance, Inland Marine, Legal Liability, Umbrella Insurance, Underwriting, Insurance, Casualty, D&O, Professional Liability, Workers Compensation, Employment Practices..., Claim
Education
Goldey-Beacom College 1996 — 2000
Auto-Owners Insurance January 2011 - Present
Auto-Owners Insurance Company August 1998 - January 2011
Auto-Owners Insurance Company July 1997 - August 1998
Skills
Contract Negotiation, Construction, Construction Management, Microsoft Office, AutoCAD, Underwriting, Commercial Insurance, Blacksmithing, Inspection, Quality Auditing, Writing, Contractors, Negotiation, Contract Management, Project Planning, Budgets, Insurance, Customer Service, Project Management
Education
Purdue University 1993 — 1997
Bachelor of Science, Building Construction Management
Master-Sand April 2006 - Present
Auto-Owners Insurance Company June 2004 - May 2006
The Home Depot 2002 - 2004
Skills
Liability, Insurance, Process Improvement, Customer Service, Finance, Financial Analysis, Inventory Management, Access, Profit, Risk Management, Microsoft Excel, Sales, Personal Injury
Education
University of Minnesota-Duluth 2002 — 2004
BBA, Finance
St. Norbert College 1999 — 2001
Business Administration
Auto-Owners Insurance Company August 2001 - Present
Auto-Owners Insurance Company 2002 - 2007
Education
Indiana Wesleyan University 2004 — 2008
Bachelors of Science in Management, Business
Indiana Wesleyan University
Associates, Business management
Auto-Owners Insurance Company July 2007 - Present
Auto-Owners Insurance Company October 2005 - July 2007
Auto-Owners Insurance Company May 2004 - October 2005
Auto-Owners Insurance Company September 2002 - May 2004
Skills
General Liability, Underwriting, Workers Compensation, Insurance, Property & Casualty..., Umbrella Insurance, Legal Liability, Commercial Insurance, Commercial Lines, Marketing, Inland Marine, General Insurance, Health Insurance, Liability, Life Insurance, Customer Service, Professional Liability, Casualty, Claim
Education
Ohio University 1997 — 2002
BBA, Finance, Law
Auto-Owners Insurance Company May 2001 - Present
Auto-Owners Insurance Company 2001 - 2008
Auto-Owners Insurance 2001 - 2008
Auto-Owners Insurance Company May 2004 - January 2007
Skills
Property & Casualty..., Commercial Insurance, Insurance, Workers Compensation, Liability, Underwriting, Commercial Lines, Casualty, Inland Marine, Umbrella Insurance, Claim, General Insurance, Disability Insurance, Term Life Insurance
Education
St. Norbert College 1998 — 2002
Bachelor of Business Administration (B.B.A.), Business Administration
West De Pere
Auto-Owners Insurance June 2014 - Present
Auto-Owners Insurance Company October 2008 - Present
Auto-Owners Insurance January 2007 - October 2008
Auto-Owners Insurance December 2005 - December 2006
Auto-Owners Insurance August 2005 - December 2005
Auto-Owners Insurance January 2005 - August 2005
Auto-Owners Insurance April 2003 - December 2004
Auto-Owners Insurance January 2003 - March 2003
Auto-Owners Insurance December 1999 - December 2002
Education
Eastern Michigan University 1996 — 1999
BBA, Economics
Auto-Owners Insurance Company September 2007 - Present
Auto-Owners Insurance Company February 1999 - August 2007
Michigan National Bank April 1996 - January 1999
Skills
Underwriting, Access, Property & Casualty..., Life Insurance, Microsoft Word, Outlook, Customer Service, Microsoft Excel, Microsoft Office, Insurance, Budgets, Software Documentation, Accounting, Analysis, Risk Management
Education
University of Phoenix 2004 — 2005
N/A, Business Management
Lansing Community College 1997 — 2002
N/A, Business/General
Davenport University
Bachelor of Applied Science, Accounting
Davenport University August 2010
Master of Business Administration, Accounting
auto-owners insurance company October 2006 - Present
Education
Central State University
bachelors, business administration
Auto-Owners Associates Credit Union May 2014 - Present
Auto-Owners Insurance Company June 2007 - May 2014
Skills
Customer Service, Casualty, Microsoft Excel, Commercial Insurance, PowerPoint, Insurance, Underwriting, Management, Disability Insurance, Employee Benefits, Process Improvement, Professional Liability, General Insurance, Public Speaking, Risk Management, Umbrella Insurance, Time Management, Business Analysis, Microsoft Office, Property & Casualty..., Recruiting, Microsoft Word, Workers Compensation, Life Insurance, Legal Liability, Term Life Insurance, Commercial Lines, Liability, Data Analysis, Teamwork, Outlook, Coaching, Leadership, Health Insurance, Negotiation
Education
Northwood University 1986 — 1990
Bachelor of Business Administration (B.B.A.), Business Management
Lansing Community College 1983 — 1986
Associate of Science (A.S.), Data Processing; Management
Auto owners January 2013 - Present
Auto-Owners Insurance Company June 2006 - Present
Auto-Owners Insurance 2009 - 2011
Skills
Insurance
Education
Hope College 2002 — 2006
BA, Economics and management
Auto-Owners Insurance Company 2006 - Present
Engraved Solutions January 2005 - Present
Education
Central Michigan University 2002 — 2006
Bachlor of Applied Arts, Entrepreneurship
Auto-Owners Insurance June 2014 - Present
Auto-Owners Insurance Company January 2009 - January 2014
Skills
Account Management, Coaching, Casualty Insurance
Education
Olivet College 1996 — 2000
Bachelor, Business
Facials & More Med Spa July 2014 - Present
Auto-Owners Insurance Company March 2004 - January 2011
Career Quest September 2003 - March 2004
Layne Christensen October 2001 - June 2002
Thomas M. Cooley Law School September 1992 - May 2001
Jostens Learning - Hartley Courseware, Inc. March 1991 - August 1992
General Motors June 1989 - June 1991
Capital Area District Libraries February 1987 - October 1988
Skills
Administrative..., Secretarial Skills, Clerical, Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, Outlook, PowerPoint, Quicken, Email Management, Online Research, Time Management, Skilled Multi-tasker, Attention to Detail, Resourceful, Efficient, Well Organized, Oral and Written..., Software Quality..., Organization Skills, Event Planning, Inventory Management, Social Networking, Social Media, Marketing, MailChimp, Email Marketing, Office Administration, Public Speaking, Public Relations, Quote Preparation, Questionnaire Design, Legal Terminology, Teamwork, Customer Relations, Troubleshooting, Priority Setting and...
Education
Lansing Community College 1989 — 1991
Business Administration / Computer Technology
J.W. Sexton High School 1986 — 1989
Diploma
Auto-Owners Insurance Company February 2010 - Present
Auto-Owners Insurance February 2010 - Present
Auto-Owners Insurance July 2003 - November 2007
Auto-Owners Insurance January 2000 - November 2003
Education
Davenport University 1991 — 1994
BACHELORS, BUSINESS MANAGEMENT
Davenport University
Auto-Owners Insurance Company 1991 - Present
Education
Andrews University 1990 — 1991
MS, Computer Science
Youngstown State University 1985 — 1989
BS, Computer Science & Math
Edward Jones November 2005 - Present
Auto Owners Insurance Company November 2002 - November 2005
Skills
Retirement Planning, Retirement, Sales, Estate Planning, Strategic Financial..., Investments, Life Insurance, Finance, Portfolio Management, Fixed Annuities, Bonds, Trusts, Financial Advisory, Investment Strategies, Mutual Funds, Series 7, Wealth Management, Alternative Investments, Series 63, Securities
Education
Indiana Wesleyan University 2003 — 2005
MBA, Masters of Business Admonistration
Taylor University 1998 — 2002
BS, Business Systems
EMC Insurance Companies March 2014 - Present
Insurance Institute of America January 2003 - Present
Coverys July 2013 - March 2014
Citizens Insurance Company of America November 2012 - July 2013
Auto-Owners Insurance Company August 2003 - November 2012
Auto-Owners Insurance Company August 2003 - November 2012
Auto-Owners Insurance Company October 2001 - August 2003
Eaton County Sheriff's Department January 1997 - January 2001
Meijer January 1988 - October 1995
Skills
Workers Compensation, Claim, Commercial Insurance, Employee Benefits, Insurance, Underwriting, Property & Casualty..., Casualty, Liability, Claims Management, General Insurance, Subrogation, Umbrella Insurance, Professional Liability, Inland Marine
Education
Siena Heights University 1998 — 2001
Bachelor of Arts, Criminal Justice
State of Michigan - DTMB October 2013 - Present
State of Michigan - DTMB June 2000 - Present
DTMB Agency Services June 2000 - Present
Auto-Owners Insurance December 1998 - June 2000
Auto-Owners Insurance Company December 1998 - June 2000
Skills
COBOL, JCL, Databases, Mainframe, IBM Mainframe, Testing, Programming, DB2, CICS, VSAM, SQL, Fileaid, TSO, Easytrieve, RPG, Microsoft SQL Server, Visio, PL/SQL, Requirements Analysis, Requirements Gathering
Education
Central Michigan University 1994 — 1998
B.S.B.A, Information Technology
Central Michigan University 1994 — 1998
Bachelor of Science, Business Administration; Management Information Systems
Auto-Owners Insurance June 2014 - Present
Auto-Owners Insurance September 2013 - June 2014
Auto-Owners Insurance October 2009 - September 2013
Auto-Owners Insurance Company May 2007 - October 2009
Auto-Owners Insurance August 2005 - May 2007
Auto-Owners Insurance December 2003 - August 2005
Auto-Owners Insurance January 2002 - December 2003
Auto-Owners Insurance May 1997 - January 2002
Skills
Property & Casualty..., Insurance, Risk Management, Business Analysis, Underwriting, Life Insurance, Negotiation, Customer Service, Leadership, Outlook, Microsoft Office, Analysis, General Insurance, Process Improvement, Vendor Management
Education
Grand Valley State University 1993 — 1997
Bachelor of Science (B.S.), Mathematics emphasis in Actuarial Science
GLHS
United Property & Casualty Insurance Co (UPC St. Pete) October 2013 - Present
GAB / Cunningham Lindsey October 2008 - Present
Auto Owners Insurance Company 1998 - 2006
Crawford & Company July 1986 - May 1996
Education
Webster University, St. Loius 1996 — 1998
Paralegal Certification, Paralegal
American Educational Institute, Inc. 1989 — 1993
AIC & PCLS, Insurance claims handling studies
Purdue University
BS, Consumer & Family Science
Spectrum Reach June 2014 - Present
WWMT-TV & Sinclair Broadcast Group June 2013 - May 2014
WWMT-TV & Sinclair Broadcast Group March 2012 - May 2013
Jaqua Realtors January 2012 - March 2012
Missouri Association of REALTORS® January 2011 - December 2011
Auto-Owners Insurance Company October 2007 - January 2011
Skills
Real Estate, Customer Service, Marketing, Social Media, Microsoft Office, Media Planning, Integrated Brand..., Mobile Advertising, Advertising Sales, Broadcast Television, Nielsen Data, Event Planning, Negotiation
Education
University of Missouri-Columbia 2011 — 2013
Architectural Studies
Tallahassee Community College 2002 — 2005
Auto-Owners Insurance Company
Skills
Liability, General Insurance, Casualty, Commercial Insurance, Property & Casualty..., Claims Management, Commercial Lines, Subrogation, Legal Liability, Professional Liability, Claim, Workers Compensation, Risk Management, Casualty Insurance, Insurance, Underwriting
Education
Iowa State University - College of Business 1981 — 1985
Bachelor of Business Administration (BBA), Marketing
Auto-Owners Insurance Company January 2009 - Present
Auto-Owners Insurance January 2006 - January 2009
Auto-Owners Insurance December 2001 - January 2006
Education
Michigan State University 1996 — 2000
Bachelor's degree, Marketing
BB&T Insurance Services Inc. 2010 - Present
Bituminous Insurance February 2007 - February 2008
Auto Owners Insurance Company February 2001 - May 2004
Skills
Certified Insurance..., CISR Designation, CIC, Licensed Property &..., Umbrella Insurance, Commercial Lines, D&O, Professional Liability, Casualty, Workers Compensation, Liability, Legal Liability, Employment Practices...
Education
University of South Carolina - The Moore School of Business 1996 — 2000
Bachelor of Science (BS), Finance, General
PCTC Human Services Eligibility WorkerEligibility SpecialistWashington CountyMarch 2014 - Present
Valley Outreach May 2010 - May 2013
Valley Outreach February 2010 - May 2013
Sunrise Park Insurance Agency, Inc October 1999 - December 2011
BROOKSIDE BAR & GRILLMARINE ON August 2007 - August 2011
The Historic Water Street Inn and Event Center featuring Charlie's Restaurant and Irish Pub 2007 - 2011
BURNS & WILCOX LTD October 1997 - May 1999
AUTO OWNERS INSURANCE COMPANY September 1984 - December 1990
Skills
Insurance, Leadership, Hospitality, Customer Service, Public Speaking, Training, volunteer management, conflict resolution, delegate responsibility, optimism, sociability, Community Outreach, Event Planning, Fundraising, Volunteer Management, Sociability, Conflict Resolution, Recruiting, Underwriting, Project Planning, Event Management, Human Resources, Social Media, Humanitarian Assistance, Strategic Planning
Education
University of Minnesota-Twin Cities
SPEECH COMMUNICATION
LAKEWOOD COMMUNITY COLLEGE/CENTURY COLLEGE
Auto-Owners Insurance Company August 2009 - Present
Auto-Owners Insurance April 1991 - August 2009
Skills
Insurance, Legal Liability, Liability, Litigation, Negotiation, Professional Liability, Property & Casualty..., Risk Management, Strategic Planning, Team Building, General Insurance, Customer Service, Claims Management, Claim, Casualty
Education
University of Akron School of Law 2001 — 2005
J.D., Law
University of Akron
Auto-Owners Insurance December 2006 - Present
Auto-Owners Insurance January 2004 - December 2006
Auto-Owners Insurance Company August 2002 - January 2004
Auto-Owners Insurance Company March 1997 - August 2002
Auto-Owners Insurance Company August 1985 - March 1997
Skills
Recruiting, Interviews, Applicant Tracking..., Workers Compensation, Insurance, Customer Service, Talent Acquisition, Time Management, Resume Writing, Employee Relations, Building Relationships, Leadership, Career Counseling, Public Speaking, New Hire Orientations, Employee Benefits, Underwriting, Microsoft Office, Talent Management, Teamwork, Negotiation, Outlook, Human Resources, Hiring, Program Management, Temporary Placement, Event Management, Coaching, PowerPoint, Microsoft Excel, College Recruiting, Cold Calling, Social Media, Teaching, Public Relations, Training, Employee Training, Job Fairs, Technical Recruiting, Benefits Negotiation, Orientation, Interviewing, Construction, Construction Management, AutoCAD, Whole House Renovations, Custom Remodeling, Floor Plans
Education
Lansing Community College 1998 — 2000
Architecture Technology
Lansing Community College 1982 — 1984
Business Administration
Central Michigan University 1981 — 1982
Business Adminstration
Community Mental Health June 2011 - Present
Auto-Owners Insurance Company June 2007 - June 2011
Auto-Owners Insurance May 2006 - May 2007
Auto-Owners Insurance Company November 2004 - May 2006
Auto-Owners Insurance Company September 2003 - November 2004
Auto-Owners Insurance Company October 2001 - September 2003
Auto-Owners Insurance Company July 2000 - October 2001
Community Action Agency October 1993 - March 1996
Florence Crittenton July 1991 - September 1993
Skills
CBT, Adolescents, Insurance, Community Outreach, Career Counseling, Recruiting, Family Therapy, Case Management, Budgets, Crisis Intervention, Motivational..., Human Resources, Mental Health Counseling, Social Services, Networking, Therapists, Nonprofits, Psychotherapy, Casualty, Mental Health, Customer Service, Public Speaking, Psychology, Case Managment, Group Therapy, Resume Writing, Disabilities, Leadership Development, Policy, Interviews, Microsoft Office, Workers Compensation, Management, Employee Benefits
Education
Michigan State University 1986 — 1994
Masters degree, Counseling, Social Work, Psychology
Auto-Owners Insurance Company June 2002 - Present
Auto-Owners Insurance July 1996 - June 2002
Education
University of Illinois at Urbana-Champaign 1983 — 1987
B.S. Finance
Whirlpool Corporation February 2007 - Present
KPMG January 2002 - February 2007
Auto Owners Insurance Company January 1999 - February 2001
Skills
Internal Audit, Finance, Accounting, Mergers & Acquisitions, Sarbanes-Oxley, Restructuring, External Audit, Sarbanes-Oxley Act, Financial Reporting, Internal Controls, Variance Analysis, Financial Analysis, Forecasting, Financial Accounting, US GAAP, Auditing, Cost Accounting, Insurance, Financial Audits, SAP, Financial Modeling, Cash Flow, GAAP, Hyperion Enterprise, Strategic Financial..., Financial Forecasting
Education
Central Michigan University 1993 — 1998
Bachelor of Science, Accounting
RE/MAX Land And Lakes July 2002 - Present
RE/MAX Land And Lakes July 2002 - Present
Auto Owners Insurance Company January 1983 - July 1985
Skills
Customer Service, Sales, Marketing, Negotiation, Management, Strategic Planning, Microsoft Office, Real Estate, Marketing Strategy, New Business Development
Education
Lansing Community College 1985 — 1986
Comuter Operations, Computer Operations
Will Roger Institute and Lansing Community Collegue 1980 — 1983
Bachelor of Business Administration (B.B.A.), Business Administration
Malham Leverage Group September 2013 - Present
PICA Group 2014 - 2015
ProAssurance 2014 - 2014
Auto-Owners Insurance Company September 2007 - August 2013
Thomson Reuters, Tax & Accounting, Government July 2006 - September 2007
Skills
SharePoint, Windows 7, Windows Server, SQL, Troubleshooting, VMware ESX, VMware, Microsoft SQL Server, Windows, Linux, Active Directory, System Administration, HTML, DHCP, Computer Hardware, Network Administration, Networking, vSphere, Unix, Virtualization, IIS, Server Administration, Firewalls, Technical Support, Servers, JIRA
Education
University of Michigan-Flint 2000 — 2004
Bachelor of Science (BS), Computer Science (CS)
Liberty Mutual Insurance July 2013 - Present
CNA April 2010 - June 2013
Companion Property & Casualty Group September 2008 - April 2010
Auto-Owners Insurance Company August 2006 - September 2008
Auto-Owners Insurance Company September 2004 - August 2006
Auto-Owners Insurance Company June 2003 - September 2004
Auto-Owners Insurance Company October 2002 - June 2003
Auto-Owners Insurance Company November 2001 - October 2002
Todays Office Staffing November 2000 - August 2001
Enterprise Rent-A-Car October 1997 - November 2000
Skills
Underwriting, Commercial Insurance, Marketing, Management, Property & Casualty..., Workers Compensation, Casualty, Insurance, Commercial Lines, General Insurance, Umbrella Insurance, Liability, Leadership, Employment Practices..., Claim, Casualty Insurance
Education
Calvin College 1992 — 1996
B.A., Psychology, Spanish
Calvin College 1992 — 1996
Bachelor of Arts (B.A.), Psychology
Auto-Owners Insurance July 2015 - Present
Auto-Owners Insurance May 2013 - Present
Auto-Owners Insurance Company November 2010 - May 2013
Skills
Claim, Insurance, Mediation, Litigation, General Insurance, Commercial Insurance, Legal Liability
Education
University of North Carolina at Charlotte 2003 — 2007
BSBA, Human Resources Management
Michigan State University - Student-Athlete Support Services May 2012 - Present
Penn State University August 2011 - April 2012
North Carolina State University July 2010 - June 2011
Michigan State University August 2008 - June 2010
Auto-Owners Insurance Company January 2008 - July 2008
Skills
Staff Development, Sports, Higher Education, Coaching, Tutoring, Management, Training, Time Management, Team Leadership, Academic Advising
Education
Michigan State University 2008 — 2010
Master of Science, Kinesiology, Sports Administration Concentration
Ferris State University 2003 — 2007
Bachelor of Science, Accountancy; Public Accounting
Inovalon September 2012 - Present
Garderner Leadership & Law Academy June 2012 - August 2012
Ryder Logistics August 2010 - May 2011
Auto-Owners Insurance Company August 2005 - January 2010
Auto-Owners Insurance Company September 1999 - August 2005
Auto-Owners Insurance Company September 1999 - August 2005
Skills
Customer Service, 10 Key, Microsoft Office, Microsoft Excel, Microsoft Word, Data Entry, Dispatching, Shipping, Invoicing, Inventory Management, PowerPoint, Distribution Center..., Inventory Control, Lotus Notes, File Management, Logistics, IBM iSeries, Outlook, Accounts Payable, SAP, Payroll, Telephone Skills, Fax, Databases, Access, Administrative..., QuickBooks, Insurance, Accounts Receivable, Auditing, Multi-line Phone, Lotus 123, Medical Billing, Purchase Orders, Call Centers, Positive Team Player, Quicken, Accounting, Management, Account Reconciliation, Spreadsheets
Education
Career Quest Learning Centers Inc-Lansing 2011 — 2012
Admistrative, Educational Leadership and Administration, General
Com-Tech Vocational Learning Center 1988 — 1989
Certificate, Data Processing
Lansing Community College
Associate's degree, Finance, General
Ferris State University March 2015 - Present
Mid Michigan Community College 2013 - February 2015
Lansing Community College 2006 - 2013
Auto-Owners Insurance Company 2004 - 2005
Auto-Owners Insurance Company 2002 - 2004
Skills
Higher Education, Career Counseling, Student Affairs, Event Planning, Public Speaking, Time Management, PowerPoint, Teamwork, Microsoft Office, Community Outreach, Customer Service, Technology
Education
Central Michigan University
Master of Arts (MA), Higher Education/Higher Education Administration
Lansing Community College
General Associates, General Studies
Siena Heights University
Bachelor of Arts, Community Services, Concentration in Family Systems
Auto-Owners Insurance Company February 2008 - Present
Education
Cornerstone University 2009 — 2011
Bachelor of Science, Business Management
Auto-Owners Insurance May 2011 - Present
Auto-Owners Insurance Company June 1998 - Present
Skills
Insurance, Property & Casualty..., Microsoft Office, Underwriting, Commercial Insurance, Workers Compensation
Education
Western Michigan University 2001 — 2004
Master of Arts (MA), Geography and Cartography
Grand Valley State University
B.B.A, Business
Autumn Insurance and Benefits July 2005 - Present
Auto-Owners Insurance Company July 2001 - July 2005
Skills
Property & Casualty..., Workers Compensation, Liability, Professional Liability, Life Insurance, Insurance, Small Business, Customer Service, Term Life Insurance, Commercial Insurance, Claim, Property, Underwriting, Health Insurance, Legal Liability, Commercial Real Estate, General Insurance, Casualty Insurance, Disability Insurance
Education
Eastern Michigan University 1999 — 2001
Bachelor of Science
Oakland Community College 1997 — 1999
Associates in Liberal Arts
Auto-Owners Insurance Company September 2013 - Present
Auto-Owners Insurance November 2012 - September 2013
Insurance Station, Inc. July 2004 - November 2012
Skills
Insurance, Property & Casualty..., Commercial Insurance, Term Life Insurance, Umbrella Insurance, Life Insurance, General Insurance, Casualty, Whole Life, Legal Liability, Liability, Homeowners, Renters, Workers Compensation, Professional Liability, Underwriting, Certified Insurance...
Education
Simpson College
University of Iowa
Catastrophe Specialist, Inc. January 2014 - Present
Turbeville Insurance Agency June 2011 - Present
United Claims Service April 2009 - June 2011
Auto-Owners Insurance Company September 1997 - April 2009
Skills
Legal Liability, Insurance Adjusting, Underwriting, Customer Service, Commercial Insurance, Insurance, Surety Bonds, Employment Practices..., Property & Casualty..., Large Loss, Claims Management, New Business Development, Casualty, Liability, Workers Compensation, Contract Negotiation, Professional Liability, Microsoft Office, Inland Marine, Claim, Adjusters, Property Claims, General Insurance, Term Life Insurance, Umbrella Insurance, Marketing, Property Damage, Homeowners, D&O, Subrogation, Claims Handling, Liability Analysis, Claim Investigation, Commercial Lines, Excess, Health Insurance, Casualty Insurance
Education
University of South Carolina-Columbia
Bachelor of Science (B.S.)
Jackson National/PGDS (US One) December 2013 - Present
Etherport Computers & Solutions October 2011 - December 2013
Martinrea International May 2013 - September 2013
Lansing Community College January 2013 - May 2013
Auto-Owners Insurance January 2008 - September 2011
Auto-Owners Insurance Company August 2001 - January 2008
Saginaw Chippewa Indian Tribe/Soaring Eagle Casino & Resort July 1998 - August 2001
TechTown January 1997 - January 1998
Skills
Computer Repair, Consulting, Data Recovery, Network Design, Vulnerability Assessment, PC building, Active Directory, Windows Server, Disaster Recovery, VMware ESX, VMware, System Administration, DHCP, DNS, Windows 7, Computer Hardware, Cisco Technologies, vSphere, Virtualization, Firewalls
Education
Ferris State University 1986 — 1990
Bachelors of Science, Television and Radio Production
Discover Financial Services December 2013 - Present
Discover Financial Services June 2012 - December 2013
Michigan State University May 2009 - May 2012
Michigan State University August 2007 - May 2012
Auto-Owners insurance company January 2011 - May 2011
Michigan State University November 2010 - December 2010
Auto-Owners insurance company January 2010 - April 2010
Teaching assistant August 2006 - July 2007
Skills
Data Analysis, Statistical Modeling, SAS, Web Analytics, Site Catalyst, Tableau, Optimization, Teradata Aster..., Excel, R, C++, Fortran, SPSS, Matlab
Education
Michigan State University 2007 — 2012
Doctor of Philosophy (Ph.D.), Applied Mathematics
Tsinghua University 2005 — 2007
Master's Degree, Applied Mathematics
Beijing Normal University 2001 — 2005
Bachelor's degree, Applied Mathematics
Travelers January 2012 - July 2013
Central Mutual Insurance Company June 2006 - November 2011
Aon Benfield Inc. January 2002 - June 2006
Auto-Owners Insurance Company May 2001 - July 2001
Skills
Proficient in Microsoft..., CPCU, ARe and AU, Microsoft Excel, Program Management, Marketing, Reinsurance, Underwriting
Education
University of Georgia - Terry College of Business 1997 — 2001
BBA, Finance and Risk Management and Insurance
Auto-Owners Insurance June 2014 - Present
Auto-Owners Insurance July 2007 - June 2014
Auto-Owners Insurance Company June 1998 - October 2007
Auto-Owners Insurance Company October 1994 - July 1998
Skills
Underwriting, Property & Casualty..., Commercial Insurance, Insurance, General Insurance, Commercial Lines, Casualty, Legal Liability, Liability, Workers Compensation, Umbrella Insurance, Homeowners, Professional Liability, Inland Marine
Education
Southwest Missouri State University 1980 — 1982
Sylvan Learning Center May 2007 - Present
Professional Education Services Group September 2006 - Present
Okemos/Holt Public Schools August 2008 - June 2011
Auto Owners Insurance Company October 2000 - January 2007
Electronic Data Systems (EDS) July 1988 - October 2000
Education
Lansing Community College
Technology/Programming
Michigan State University
Bachelors, Business/Marketing
Spring Arbor University
Teaching Certificate, Education
retired March 2009 - Present
auto-owners insurance company August 1983 - March 2009
Skills
Claim, Insurance, Casualty Insurance, Property & Casualty..., Commercial Insurance, Liability, General Insurance, Underwriting, Customer Service, Legal Liability, Claims Management
Education
General adjustment bureau school 1980 — 1983
basic property repair estimating, basic property, basic liability, intermediate property, indurance, first in class
Indiana University Bloomington 1965 — 1969
bs, Education
A Closer Look January 2004 - Present
Auto Owners Insurance Company June 1995 - July 2000
Skills
Training, Coaching, Team Building, Team Leadership, Editing, Market Research, Mystery Shopping, Marketing Strategy, Strategic Planning, Project Management, Motivation, Leadership Development, Team Management, Social Media Marketing, Marketing Research, Personnel Management, Strategic Hiring, Operations Management, Scheduling, Project Planning, Planning & Scheduling
Education
University of South Carolina-Columbia
Bachelor of Science (B.S.), Business Administration, Management and Operations
Ameriprise Auto & Home Insurance March 2015 - Present
Ameriprise Auto & Home Insurance June 2012 - Present
Auto Owners Insurance Company December 2001 - June 2012
Skills
Claims Adjusting, Underwriting, Property Claims, Commercial Insurance, Claim, Adjustments, Property & Casualty..., Claims Management, Insurance, Liability, Property Damage, Subrogation, Workers Compensation, General Insurance, Casualty Insurance, Legal Liability, Claim Investigation, Claims Handling, Customer Service, Professional Liability, Liability Analysis, Umbrella Insurance, Negotiation
Education
Bay de Noc Community College
Auto-Owners Insurance Company April 2007 - Present
Education
Michigan State University 1968 — 1972
Bachelor of Arts (B.A.), Accounting and Finance
Auto Owners Insurance Company May 2015 - Present
Summerset Salon & Day Spa August 2012 - May 2015
Skills
Microsoft Office, Customer Service, Customer Satisfaction, Mathematics, Spanish, Teamwork, Team Leadership
Education
University of Michigan-Flint 2012 — 2016
Actuarial Mathematics, Actuarial Mathematics
Grand Blanc High School 2008 — 2012
Diploma