Automated Health Systems
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Automated Health Systems Employees
Automated Health Systems March 2014 - Present
FasChek October 2010 - January 2014
Kanawha County Schools April 2011 - June 2013
Skills
QuickBooks, Microsoft Office, Microsoft Excel, Microsoft Word, Communication, Accounting, Clerical Work, Clerical Skills, Customer Service, Data Entry, Cashiering, PowerPoint, Telephone Skills, Filing, Typing, Phone Etiquette, Time Management
Education
West Virginia Junior College 2011 — 2012
Specialized Associate's, Business Administration
West Virginia Junior College-Charleston 2011 — 2012
Associates of Business Administration, Business Administration
Kaplan University
Bachelor of Applied Science (BASc), Psychology - Addictions
Guarantee Trust Life Insurance March 2013 - Present
General Mills October 2012 - December 2012
Prime Therapeutics July 2012 - September 2012
Checkpoint Systems February 2012 - July 2012
Robert Half Technology August 2011 - December 2011
Harris & Harris, Ltd. January 2010 - May 2011
Automated Health Systems January 2008 - January 2010
First Financial Network, Troy, MI September 2005 - December 2006
Stratford Funding, Southfield,MI September 2004 - September 2005
Michigan State University September 2001 - December 2003
Skills
Talent Management, New Hire Orientations, Benefits Administration, Employer Branding, Sourcing, Succession Planning, Training, Interviews, Personnel Management, Organizational..., Employee Relations, Employee Benefits, Leadership Development, Performance Management, Human Resources, Recruiting, Onboarding, Temporary Placement, Applicant Tracking..., Talent Acquisition, Payroll, Hiring, Screening, Employment Law
Education
Michigan State University 1999 — 2003
B.A., Human Resources
Chase Card Services November 2014 - Present
Twin2Me Services 2012 - Present
Automated Health Systems February 2010 - September 2010
Skills
Process Improvement, Customer Service
Education
American InterContinental University 2011 — 2014
BBA Business Administration, Health Management
Roche Dietitians L.L.C. October 2013 - Present
MioMed Orthopaedics November 2014 - February 2015
Robert Morris University, Chicago, IL December 2012 - July 2014
American Medical Association February 2014 - April 2014
Automated Health Systems February 2013 - August 2013
University of Illinois at Chicago May 2012 - May 2013
Spectrum Diagnostic Imaging January 2010 - February 2012
The Film & Tape Works, Inc. March 2008 - March 2009
Skills
Designs, Mac, Microsoft Office, Multitasking Skills, Tech Savy, Yoga, Graphic Design, PowerPoint, Time Management, Training, Customer Service, Leadership, Management, Inventory Management, Microsoft Word, Event Planning, Public Speaking, Teaching, Nonprofits, Software Documentation, Outlook, Microsoft Excel, Healthcare, Fundraising
Education
Robert Morris University - Illinois 2012 — 2014
Master of Management, Health/Health Care Administration/Management
National Latino Education Institute 2009 — 2010
Certificate, Medical Office Assistant/Specialist
International Academy of Design and Technology-Chicago 2003 — 2006
Bachelor's Degree, Design and Visual Communications, General
Florida Blue March 2015 - Present
Humana Military Healthcare Services November 2013 - April 2014
Automated Health Systems March 2013 - November 2013
Mayo Clinic February 2012 - March 2013
Rise Health May 2011 - December 2011
Zurich Insurance Services August 2006 - July 2010
Jacksonville Housing Authority March 2004 - August 2006
Baptist Health October 1997 - January 2004
Skills
Case Management, Medical Office..., Customer Service, Case Managment, Community Outreach, Healthcare, Call Centers, Team Building, Management, Hospitals, Medicaid, Administration, Data Entry, Training, Healthcare Management, HIPAA, Event Planning, Public Speaking
Education
Jacksonville University 2008 — 2011
Bachelor of Science, Social Sciences
Automated Health Systems June 2015 - Present
SP Plus Corporation (SP+) September 2012 - May 2015
USA Payment Services January 2011 - July 2012
ProfitPoint, Inc. October 2009 - November 2010
Comdata October 2005 - October 2009
Skills
Merchant Services, Electronic Payments, Payments, Credit Cards, Payment Card Processing, Payment Gateways, Customer Service, ACH, Banking, Gift Cards, POS, Process Improvement, Strategic Planning, Team Building, Sales Management, Call Center, Pricing, B2B, Negotiation, E-commerce, Call Centers, Management, Training
Education
Jackson State Community College 2002 — 2004
AS, Microcomputer/Networking
The University of Southern Mississippi 1993 — 1996
BA, English
Molina Healthcare April 2015 - Present
Automated Health Systems January 2013 - Present
VNA Health Care September 2012 - November 2012
Triton College September 2010 - October 2012
DMI Financial September 2009 - March 2010
American Family Insurance January 2009 - September 2009
A2Z Transportation Inc January 2008 - January 2009
Dun-Rite Mortgage April 2005 - August 2007
Chartered Foundation February 2003 - April 2005
Skills
Customer Service, Microsoft Office, PowerPoint, Outlook, Event Planning, Microsoft Word, Microsoft Excel, Non-profits, Higher Education, Time Management, Administrative..., Leadership
Education
Roosevelt University 2008 — 2012
Bachelor of Arts (BA), Psychology
William Rainey Harper College 1998 — 2004
Associates, Liberal Arts and Sciences
Automated Health Systems July 2013 - Present
2-1-1 Big Bend May 2012 - Present
Kappa Delta Chi Sorority, Inc. August 2012 - June 2013
Florida State University August 2011 - May 2012
FSU Women Student Union August 2010 - April 2011
Bata May 2007 - September 2007
Skills
Mental Health Counseling, Training, Microsoft Office, Healthcare Management, Social Media, Customer Service, Nonprofits, Sales, PowerPoint, Photoshop, Microsoft Word, Social Media Marketing, Retail, Facebook, Advertising, Teamwork, HTML, Grief Counseling, Event Planning, Spanish, Public Speaking, Psychology, Community Outreach, Fundraising
Education
Florida State University 2009 — 2013
Bachelor of Science (B.S.), Psychology/ Business
Spanish River High School 2005 — 2009
Automated Health Systems March 2015 - Present
Community Health Systems I Vaco June 2014 - January 2015
Artemis Health Group Inc (FKA digiChart, Inc) September 2013 - April 2014
Artemis Health Group Inc (FKA digiChart, Inc) March 2013 - September 2013
Artemis Health Group Inc (FKA digiChart, Inc) August 2011 - March 2013
Thomas and Thorngren Inc. September 2010 - July 2011
Thomas and Thorngren Inc. September 2009 - September 2010
Skills
ADP/AdvancedMD, Practice Management, EHR, Training, Data Interfaces, Project Management, Software Implementation..., Salesforce.com, HL7, Team Leadership, Troubleshooting, Microsoft Office, Healthcare Information..., Data Analysis, Account Management, HIPAA, Brand Awareness, Corporate Branding, Product Marketing, Marketing Strategy, Business Travel, Reporting & Analysis, Customer Satisfaction, Customer Service, Customer Support, Long-term Customer..., Software Quality..., Medical Billing, EDI, Time Management, Computer Proficiency, Product Demonstration, Manage Client..., Public Speaking, Health Information...
Education
Grand Valley State University 2003 — 2007
Bachelor of Business Administration (B.B.A.)
Grand Valley State University 2003 — 2007
Bachelor of Science (B.S.)
Automated Health Systems January 2014 - Present
Xerox April 2007 - December 2013
Xerox September 2000 - March 2008
DunnWorth Credit Services August 1999 - August 2000
Skills
Data Entry, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking
Education
Lindsey Hopkins Technical Education Center
LPN
Miami Dade College
Registered Nursing/Registered Nurse
ITT Technical Institute August 2013 - Present
Capelouto Termite and Pest Control 2012 - July 2013
Automated Health Systems November 2011 - July 2012
Gates That Open, LLC September 2010 - September 2011
Busan Foreign School July 2008 - June 2010
Holiday Inn Hotel and Convention Center January 2006 - June 2008
Skills
Microsoft Office, Customer Service, Microsoft Excel, Copy Editing, Video Production, Teaching Writing, Teaching Reading, Library Management, Management, Auditing, Computer Proficiency, Sports Coaching, Data Entry, Training, English Literature, Editing, Social Media, PowerPoint
Education
Florida State University 2011 — 2014
Master's degree, Library Science and Technology
Florida State University 2005 — 2008
Bachelor's of Science, Secondary English Education
Automated Health Systems April 2013 - Present
Gate Gourmet June 2011 - April 2013
Frontier airlines August 2009 - October 2010
Mexicana Airlines May 2002 - January 2009
Swissport May 2000 - May 2002
Swissport March 1998 - May 2000
Mexicana Airlines July 1995 - February 1998
Skills
PowerPoint, Customer Service, Outlook, Microsoft Office, Inventory Management, Microsoft Word, Operations Management, Customer Satisfaction, Supervisory Skills, Budgets, Team Building, Coaching, Training, Process Improvement, Process Scheduler, Time Management, Airlines, Management, Team Leadership
Education
Lewis University 1996 — 2001
Bachelor of Business Administration (B.B.A.)
Universidad Pontificia Bolivariana 1983 — 1993
Elementary and High school
Automated Health Systems 2013 - Present
Skills
Healthcare
Education
Florida A&M University 2008 — 2013
Bachelor's degree, Social Work, 3.3
Hennepin County Medical Center May 2012 - Present
Charming Charlie October 2010 - November 2011
Potawatomi Bingo Casino October 2008 - May 2009
Automated Health Systems February 2006 - March 2007
Skills
Sales, Retail, Inventory Management, Time Management, Customer Service, Merchandising, Retail Sales, Data Entry, Inventory Control, Loss Prevention, Store Management, Customer Satisfaction, Visual Merchandising, Cashiering, Microsoft Word
Education
Rasmussen College 2011 — 2012
Pharmacy Technician
Modesto Junior College 2001 — 2002
James F. Byrnes 1999 — 2001
High School Diploma
Molina Healthcare April 2010 - Present
Automated Health Systems January 2010 - April 2010
Insight Communications August 2008 - June 2009
VSP Vision Care October 2004 - October 2007
AT&T May 2001 - July 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Medicaid Managed Care, Medical Terminology, Claims Resolution, Claims Handling, Medicare
Education
Columbus State Community College
Health Information/Medical Records Technology/Technician
Zane State College
Marketing
ContinuUs (SFCA) January 2008 - Present
Automated Health Systems October 2001 - January 2008
Juneau County Health Department August 1994 - October 2001
Skills
Medicare, HIPAA, Healthcare Management, Training, Healthcare, Hospitals, Healthcare Information..., Managed Care, CMS Federal, Medicare/Medicaid..., Medicaid Managed Care
Education
Minnesota State University, Mankato 1991 — 1992
Nationally registered EMT, Emergency Medical Technician, national Registry
Minnesota State University, Mankato 1984 — 1988
Bachelor’s Degree, Community Health Education, Bachelors
Automated Health Systems February 2014 - July 2014
Sports Authority November 2012 - April 2014
Walgreens October 2012 - October 2013
Skills
PowerPoint, Microsoft Word, Microsoft Excel, Microsoft Office, Customer Service, Cpr Certified, Data Entry, Time Management
Education
Florida A&M University 2007 — 2011
Bachelor's of Health Science, Physical Therapy/Therapist
Florida Agricultural and Mechanical University 2007 — 2011
Florida Cancer Specialists July 2013 - Present
Automated Health Systems February 2012 - July 2013
Bruce W. Carter Department of Veterans Affairs Medical Center May 2011 - August 2011
Florida A&M University Office of University Retention August 2010 - April 2011
Skills
Healthcare, Management, Healthcare Management, Data Entry, Fundraising, Research, Team Building, Project Management, Access, PowerPoint, Microsoft Word, Microsoft Excel, Microsoft Office, Public Speaking, Customer Service, Leadership, Outlook, Community Outreach, Event Planning, Data Analysis, Six Sigma, Nonprofits, Software Documentation, Administrative..., Insurance, Health Policy, Medicaid, Medicare, Recruiting, Public Health, Hospitals
Education
Florida Agricultural and Mechanical University 2008 — 2011
BS, Healthcare Management
Tallahassee Community College 2005 — 2007
Associate of Arts, General Studies
Discovery Communications December 2013 - Present
AT&T August 2013 - December 2013
Avenue July 2010 - October 2012
Automated Health Systems 2012 - 2012
Skills
Media Planning, Digital Media, Time Management, Social Networking, Customer Satisfaction, Customer Service, Sales, Social Media Marketing, Marketing, Microsoft Word, Microsoft Excel, Retail, Data Entry, Outlook, Inventory Management, Teamwork, Social Media, Spanish, Management, Team Leadership, PowerPoint, Microsoft Office, Sales Presentations, Presentations, Entrepreneurship, Internet Entrepreneur, Customer Engagement, Customer Oriented
Education
Florida State University 2009 — 2012
Bachelor of Science (B.S.), Marketing
Molina Healthcare March 2015 - Present
Automated Health Systems October 2010 - March 2015
VISTA Staffing Solutions, Inc. June 2004 - June 2010
Education
Florida State University
Choice Counseling Certification, Health/Health Care Administration/Management
Salt Lake Community College
Associate's Degree, General Studies
Charleé Ann Creations August 2014 - Present
Automated Health Systems January 2014 - January 2015
Epic June 2011 - February 2014
Hewlett-Packard May 2008 - August 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, MySQL, C++, PowerPoint, Visio, Customer Service, Training, CompTIA A+ Essentials, Cisco Technologies, Application..., Datacenter..., Virtualization, Network Security, Structured Cabling, VoIP, Microsoft Operating..., Windows Server, Network Administration, Open Systems..., Project Management, Software Installation, Software Project..., Customer Engagement, Face to Face Sales, Telephone Skills, Business Communications, IT Business Management, Business Management..., Software Documentation, Epic Systems, Troubleshooting, Technical Support, Process Improvement, Call Centers, Windows 7, Computer Hardware, Windows XP, Databases, Help Desk Support, Windows, Access, Information Technology, Management, Operating Systems, System Administration, Networking, Microsoft Technologies, Documentations
Education
Florida State University 2013 — 2015
Bachelor of Science (BS), Computer Criminology/Information Security
Tallahassee Community College 2012 — 2013
Associate of Science (AS), Networking Services Technology
Tallahassee Community College 2006 — 2008
Associate of Arts (AA), System, Networking, and LAN/WAN Management/Manager
Automated Health Systems January 2012 - Present
The Florida Senate May 2011 - July 2011
Häagen-Dazs Shoppe Company, Inc May 2005 - July 2006
Skills
International Relations, International Trade, International..., Government Liaison, Governmental Affairs, Customer Service, Research and Analysis, Attention to Detail, Multi-tasking, Computer Proficiency, Project Management, Project Planning, Communication, Government, Training, Microsoft Office, Administration, Leadership, Research, Policy Analysis, Spanish, Public Relations
Education
Florida State University 2010 — 2011
Bachelor of Applied Science (B.A.Sc.), International Relations and Affairs
Florida International University 2006 — 2009
International Relations and Affairs
Fusion Academy September 2015 - Present
Hartgrove Hospital August 2014 - September 2015
The Grove of Skokie December 2013 - August 2014
Thresholds July 2013 - December 2013
Little City Foundation August 2008 - August 2013
Automated Health Systems May 2013 - July 2013
Barrington Youth and Family Services September 2012 - May 2013
Streamwood Behavioral Healthcare System May 2012 - July 2012
Streamwood Behavioral Healthcare System August 2011 - May 2012
Park District of Franklin Park May 2007 - August 2011
Skills
Mental Health, Family Therapy, Adolescents, Crisis Intervention, Group Therapy, Community Outreach, Social Services, Therapists, Behavioral Health, Developmental..., Anger Management, Case Management, Psychotherapy
Education
University of Illinois at Chicago 2011 — 2013
Master of Social Work (MSW), Mental Health and Social Services
Elmhurst College 2007 — 2011
Bachelor of Applied Science (BASc), Psychology, Sociology, and Communications
Hands On Car Wash January 2009 - Present
CareSource Management Group June 2004 - December 2008
Humpty-Dumpty Daycare January 1991 - January 2005
Automated Health Systems January 1998 - January 1999
Skills
Billing, Customer Service, Supervisory Skills, Database Administration, Access, Contract Negotiation, Program Management, Contract Management, Agile Project Management, Computer Literate, Expertise in strategic..., Community Outreach, Management, Software Documentation, Negotiation, Process Improvement, Budgets, Forecasting, Invoicing, Leadership, Project Planning, Team Building
Education
Keller Graduate School of Management of DeVry University 2010 — 2011
MBA, Project Management
DeVry University 2007 — 2010
BS; MBA, Technical Management; Project Management
The University of Memphis 1979 — 1982
BS, Business Administration
Ameri-Force, Inc. June 2015 - Present
Pearson - Assessment & Instruction January 2010 - Present
Automated Health Systems June 2010 - January 2014
Mayo Clinic January 2008 - June 2009
U.S Legal Services, Inc June 2006 - July 2008
America Online (AOL) July 1996 - January 2006
SunTrust Bank October 1994 - July 1996
Skills
Recruiting, Training, HRIS, Leadership, Human Resources, Employee Relations, Payroll, Research, Customer Service, Interviews, Management, Outlook, Policy, Personnel Management, Coaching, Healthcare, Data Entry, Team Building, Strategic Planning, Project Management, EEO/AA Compliance, Time Management, Onboarding, Talent Acquisition, Applicant Tracking..., Hiring, HR Policies, Staff Development
Education
Franklin University 2007 — 2009
Bachelor's Degree, Healthcare Management
Florida State College at Jacksonville 2005 — 2009
AS, Biotechnology Laboratory
Allstate July 2014 - Present
Leon County Division of Housing August 2013 - May 2014
Automated Health Systems August 2012 - August 2013
Royal Caribbean International May 2011 - July 2011
Skills
Data Entry, Microsoft Word, PowerPoint, Customer Service, Public Speaking, Microsoft Office, Time Management, Microsoft Excel, Outlook, Access, Community Outreach, Healthcare, Coaching, Training, Call Center, Team Building, Leadership, Research, Accounts Receivable, Event Planning, Budgets, Call Centers, Teamwork, Social Media, Analysis, Finance, Social Networking, Marketing
Education
Florida Agricultural and Mechanical University 2010 — 2014
Bachelor of Business Administration (B.B.A.), Finance, General, Magna Cum Laude
Nova Southeastern University 2014 — 2016
Master of Business Administration (MBA), Finance, Business Intelligence & Analytics
Mon Valley Hospital Physical Therapist AssistantHealthPRO® RehabilitationOctober 2014 - August 2015
Washington Hospital Acute Rehab 2014 - 2014
OSPTA 2014 - 2014
Susquehanna Health June 2013 - July 2013
Automated Health Systems November 2007 - April 2010
NHS Human Services June 2005 - November 2007
Skills
Healthcare, Mental Health, Psychology, Clinical Research, Hospitals, Treatment, Microsoft Office, Customer Service, Public Speaking, Research, Case Management
Education
California University of Pennsylvania 2012 — 2014
Associate of Applied Science, Physcial Therapist Assistant, 3.87
Slippery Rock University of Pennsylvania 2001 — 2005
BS, Psychology, 3.39
Abbott Labboratories March 2015 - Present
MIMIT October 2012 - May 2015
Elite Fitness April 2011 - January 2015
PMI Chicagoland Chapter 2015 - 2015
Automated Health Systems January 2011 - September 2012
Albany Care October 2010 - December 2010
Skills
Healthcare, Cpr Certified, Clinical Research, Managed Care, Community Outreach, Medicaid, HIPAA, Program Management, Project Management, Leadership, PowerPoint, Public Speaking, Strategic Planning, Teaching, Customer Service, Healthcare Management, Outlook, Marketing, Prevention, Social Media, Management, Coaching, Microsoft Word, Training, Time Management, Recruiting, Social Services, CPR Certified
Education
Graham School of Management: Saint Xavier University 2009 — 2012
Health Administration, MBA, Health Care, 3.7 GPA
Graham School of Management: Saint Xavier University 2009 — 2010
Managed Care Certification, Health/Health Care Administration/Management
Saint Xavier University 2005 — 2009
B.S., Biology
Motorola Solutions December 2013 - Present
Medix Staffing Solutions April 2013 - July 2013
Automated Health Systems December 2011 - February 2013
Automated Health Systems April 2011 - December 2011
Automated Health Systems October 2010 - April 2011
Automated Health Systems August 2009 - October 2010
Skills
Customer Service Systems, Customer Service..., Community Engagement, Community Health, Public Speaking, Presentations, Sales&Marketing, Healthcare
Education
Columbia College Chicago 2000 — 2002
M.A, Media Management
Illinois State University 1995 — 1999
B.S, Public Relations
Automated Health Systems June 2015 - Present
Automated Health Systems June 2015 - Present
Asurion January 2014 - February 2015
Insight Global June 2013 - November 2013
Comcast Cable 2007 - 2012
Spherion August 2006 - April 2007
NCO Financial Systems July 2005 - June 2006
Coleman and Associates March 2005 - July 2005
TeleTech November 2004 - March 2005
Manpower Professional October 2003 - November 2004
Skills
Telecommunications, VoIP, Broadband, Wireless, Windows 7, Microsoft Office, Microsoft Excel, Access, Outlook, FTP, Bridge, Novell, Citrix, Remedy Ticketing System, Active Directory, Customer Service, Networking, Sales, Social Media, Technical Support
Education
New Horizon 2007 — 2009
Microsoft Training for Certifications, A+, Net+, Security+ and others
Rappahannock Reginal Criminal Justice Academy 2003 — 2003
Jail Basics Certification, Jail basics for Detention Officer
DeVry Institute of Technology 1991 — 1992
Bachelor's degree, Computer and Information Systems Security/Information Assurance
Culpeper High School 1987 — 1989
High School Diploma, Computer and Information Systems and Science, B
Automated Health Systems September 2014 - Present
UPMC May 2013 - August 2013
The Fox and the Hound English Pub and Grill April 2012 - August 2012
Skills
Skilled Multi-tasker, Healthcare, Critical Thinking, Communication, Organizational Behavior, Management, Writing, Time Management, Higher Education, Administration, Research, PowerPoint, Microsoft Office, Public Speaking, Microsoft Word, Statistics, Microsoft Excel, Training, Strategic Leadership
Education
Penn State University 2010 — 2014
Bachelor of Science (BS), Health Policy and Administration
Penn State University 2010 — 2014
Bachelor of Arts (BA), Labor Employment Relations Studies
AmeriHealth Caritas December 2011 - Present
Automated Health Systems June 2010 - December 2011
Unisys January 2009 - March 2010
Skills
Contract Negotiation, Contract Management, Network Development, Provider Relations, Provider Network..., Provider Enrollment, Patient Centered..., Auditing, Health Care Regulation, Health Policy, Medicaid, Medicare/Medicaid..., Microsoft Office, Managed Care, Healthcare Consulting, Medicaid Managed Care, Policy, Training, Physician Relations, Provider Education, Healthcare Analytics, Health Insurance, HEDIS, NCQA, Healthcare, Provider Networks, Accountable Care, Medical Terminology, Healthcare Industry, Healthcare Management, HMO, Medicare, Physicians, Health Information..., EMR, Network Contracting, Insurance, Practice Management, Physician Network..., Hospital Contracting, Quality Improvement, Program Management, Customer Service, Team Building, Management, Process Improvement, Strategic Planning, Leadership, HIPAA, Healthcare Information...
Education
Our Lady of the Lake College 2003 — 2007
Bachelor of Science (B.S.), Health/Health Care Administration/Management
Louisiana State University and Agricultural and Mechanical College
Automated Health Systems February 2015 - Present
Self Employed- Legal Services November 2012 - Present
Four Seasons Heating and Air October 2013 - October 2014
Aon Hewitt September 2013 - December 2013
Lilian Esiri and Co Law Firm. February 2006 - June 2008
Doyin Rhodes-Vivour & Co Legal Practitioners May 2003 - May 2004
Skills
Corporate Governance, Legal Advice, Legal Research, Litigation, Due Diligence, Corporate Law, Legal Assistance, Legal Writing, Intellectual Property, Commercial Litigation, Document Drafting, Competition Law, International..., Capital Markets, Legal Issues, Banking Law, International Law
Education
Kingston University 2012 — 2013
Master of Laws (LL.M.), International Commercial Law
Nigerian Law School 2004 — 2005
Bachelor's degree, Banking, Corporate, Finance, and Securities Law
University of Lagos 1997 — 2003
Bachelor of Laws (LL.B.), Law
Automated Health Systems March 2007 - Present
Automated Health Systems and Sigma Advanced Solutions, Inc. March 2007 - Present
Skills
Medicaid, Customer Service, Health Insurance, Healthcare, Hospitals, Managed Care, Program Management, Provider Relations, Public Health, Public Speaking, Social Services, Training, Microsoft Word, Leadership, Microsoft Excel, Outlook, Coaching, Data Entry, Team Building, PowerPoint
Education
Morton College 2012 — 2016
Automated Health Systems January 2008 - January 2011
American Red Cross January 2006 - January 2008
Home Depot January 2004 - January 2006
The Visiting Nuse Association January 2003 - January 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Outlook, English, Photoshop, Windows, Teaching, HTML, Budgets, Public Speaking, Editing, Strategic Planning, Java, Negotiation
Education
The University of Akron 2004 — 2008
In Progess, Psychology
Cuyahoga Community College 2000 — 2004
Associate of Arts, Liberal Arts and Sciences/Liberal Studies
CrackBerry.com September 2011 - Present
Bellshare GmbH September 2011 - Present
Mobile Nations Technology August 2009 - Present
Automated Health Systems October 2002 - Present
Perry Beer March 1999 - Present
Perrysville Volunteer Fire Company March 1996 - Present
Skills
Mobile Technology, Blackberry, Emergency Management
Education
Pittsburgh Technical Institute 2000 — 2002
Associates, Information systems, Networking
Bureau of Financial Investigations - Florida Office of Financial Regulations March 2013 - Present
Automated Health Systems December 2011 - March 2013
Williams & Associates, CPA's, PA January 2008 - August 2009
Skills
SQL, Team Leadership, Leadership, Hootsuite, Microsoft Excel, Outlook, Medicaid, Social Networking, PowerPoint, Research, Health Policy, Healthcare, Microsoft Word, Editing, Public Speaking, Photography, Event Planning, Customer Service, Microsoft Office, Leadership Development, Recruiting, Psychotherapy, Team Building, ColdFusion, Facebook, Analysis, Data Analysis, Time Management, Access, Teamwork
Education
Florida State University - College of Business 2008 — 2013
Western Psychiatric Institute and Clinic of UPMC September 2015 - Present
Magee-Womens Hospital July 2013 - September 2015
Children's Hospital of Pittsburgh of UPMC August 2012 - July 2013
Crothall Services Group November 2011 - July 2013
Children's Hospital of Pittsburgh of UPMC July 2010 - August 2012
Children's Hospital of Pittsburgh of UPMC September 2009 - July 2010
Children's Hospital of Pittsburgh of UPMC August 2008 - September 2009
Automated Health Systems May 2007 - August 2007
Skills
Human Resources, Employee Relations, HR Consulting, Union Negotiations, Recruitment/Retention, Job Descriptions, Job Evaluation, Investigations, HR Policies, PeopleSoft, Team Building, Talent Management, Leadership
Education
Carlow College 2012 — 2014
Master of Business Administration (MBA), Health/Health Care Administration/Management
Penn State University 2004 — 2008
Bachelor's Degree, Health Policy and Administration
AmerisourceBergen June 2012 - Present
Automated Health Systems January 2011 - May 2012
Automated Health Systems, Inc. March 1997 - December 2010
Skills
Coaching, Team Building, Public Speaking, Time Management, Microsoft Word, PowerPoint, Strategic Planning, Microsoft Office, Microsoft Excel, Leadership Development, Payroll, Leadership, Program Management, Training, Recruiting, Healthcare, Customer Service, Management, Process Improvement
Education
Point Park University 2015 — 2017
Doctor of Education (Ed.D.), Leadership and Administration
Geneva College 1997 — 1999
Master of Science (M.S.), Organizational Leadership
Westminster College (PA)
Bachelor of Arts (B.A.), Business Administration, Management and Operations
Florida Comission on Offender Review July 2013 - Present
Automated Health Systems 2012 - 2013
Skills
Community Outreach, Data Entry, Healthcare, Outlook, Public Speaking
Education
Columbia Southern University 2010 — 2012
Bachelor of Business Administration (B.B.A.), Tourism and Hospitality
University San Martin de Porres
BMO Harris Bank September 2013 - Present
TDS Telecommunications Corp. October 2011 - September 2013
Hewlett Packard August 2010 - October 2011
Automated Health Systems June 2010 - August 2010
J.C. Penney July 2009 - August 2010
FOX 1410 AM April 2009 - July 2009
Rent-A-Center March 2009 - April 2009
Dairy Queen Incorporated April 2003 - March 2009
UW-Whitewater September 2005 - May 2006
Skills
Account Management, Training, Sales, Management, Advertising, PowerPoint, Microsoft Office, Customer Service, Microsoft Word, Phone Etiquette, Research, IP Phones, Customer Support, Document Review, Web Applications, Data Entry
Education
Northcentral University 2009 — 2016
Master of the Arts, Marriage and Family Therapy
University of Wisconsin-Whitewater 2005 — 2008
Bachelor of the Arts, Journalism; Advertising
Waukesha South High School 2001 — 2005
High School
Automated Health Systems January 2012 - Present
Point Brugge June 2011 - January 2012
The Map Room December 2007 - August 2011
Highmark December 2004 - September 2009
NCS Pearson September 2002 - July 2004
NCS Pearson February 2002 - September 2002
UPMC November 2000 - February 2002
AmeriCorps May 2000 - August 2000
Skills
Leadership, Project Management, Agile Project Management, Agile Methodologies, Data Analysis, SQL, Process Improvement, SDLC, Management, Call Centers, Analysis, Microsoft SQL Server, Training, Quality Assurance, Team Building, Recruiting
Education
Clarion University of Pennsylvania 1995 — 2000
B.S., Communication
National Head Start Association April 2015 - Present
Automated Health Systems January 2014 - January 2015
Champs Sports June 2010 - December 2013
Jungle Island May 2007 - June 2008
Skills
Retail, Inventory Management, Customer Service, Store Operations, Microsoft Excel, Customer Satisfaction, Customer Experience, Health Information..., Healthcare Information..., Data Analysis, Oracle Applications, Informatica, Medical Coding, Leadership, Microsoft Office, PowerPoint, Microsoft Word, Public Speaking, Time Management, Social Networking, Social Media, Research, Event Planning
Education
Florida A&M University 2009 — 2014
Health Informatics & Information Management, Health Information Management
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas December 2014 - Present
Molina Healthcare June 2014 - December 2014
Molina Healthcare August 2013 - June 2014
Molina Healthcare May 2013 - August 2013
Automated Health Systems May 2011 - May 2013
Automated Health Systems October 2006 - May 2013
Sun-Times News Group January 2008 - November 2008
Antelope Valley Press August 2003 - July 2006
LaPorte Herald-Argus August 2000 - May 2003
Skills
Customer Service, Microsoft Office, Social Media
Education
Purdue University 1996 — 2000
Bachelor's, Communications
UPMC March 2015 - Present
Great Lakes Behavioral Research Institute April 2014 - March 2015
Great Lakes Behavioral Research Institute September 2013 - April 2014
The Empyrean Group Inc. July 2013 - September 2013
UnitedHealth Group June 2012 - March 2013
Great Lakes Behavioral Research Institute December 2009 - June 2012
Sigma Resources LLC July 2006 - December 2009
Automated Health Systems September 2003 - June 2006
Skills
Customer Service, Human Resources, SharePoint, Interviews, Employee Training, Analysis, Customer Satisfaction, Recruiting, Organizational..., Problem Solving, Presentations, PowerPoint, Microsoft Word, Research, Organizational Behavior, Business Coaching, Analytics, Employee Benefits, Data Entry, HR Policies, Information Technology, Supervisory Skills, Directing, Customer Retention, Event Planning, Learning Management..., Training & Development, Technical Support, Public Speaking
Education
Carlow University 2015 — 2017
Master of Business Administration (M.B.A.), Project Management
Point Park University 2008 — 2012
Bachelor of Arts (BA), Organizational Leadership
Carnegie Mellon University August 2015 - Present
Carnegie Mellon University May 2011 - Present
Carnegie Mellon University December 2006 - August 2015
Innovations Technology October 2005 - December 2006
Forms+Surfaces 2004 - 2005
Automated Health Systems August 2001 - October 2004
PENNSYLVANIA FASHIONS May 2000 - December 2000
Skills
Windows, Troubleshooting, Servers, Project Management, Active Directory, Firewalls, Digital Transformation, Negotiation, GIS Application, ArcGIS, Microsoft Exchange, Teaching, Wireless Networking, HTML, Networking, Management, Information Technology, Analysis, Databases, Linux, Data Analysis, Public Speaking
Education
West Virginia University 2014 — 2018
Doctor of Education (Ph.D.), Learning, Instructional Design & Technology
Carnegie Mellon University 2008 — 2011
Masters in Intormation Technology Management, MSIT
Robert Morris University 2001 — 2007
Bachelors of Science in Information Science, Information Technology
Morimoto May 2013 - Present
Luxurycls September 2011 - April 2013
Automated Health Systems 2010 - 2012
US Army April 1999 - December 2004
Skills
Truckload, Supply Chain Management, Process Improvement, Supply Chain, Team Building, Change Management, Inventory Management, Project Management, Budgets, Strategic Planning, Freight Forwarding, Container
Education
Katherine Gibbs School 2005 — 2007
Criminal Justice and Corrections
Star Career Academy-New York
Culinary School
Rex Healthcare June 2015 - Present
Rex Healthcare May 2012 - June 2015
High Rock Partners, Inc. June 2012 - June 2013
North Carolina State University August 2010 - May 2012
SBTDC May 2011 - September 2011
Automated Health Systems September 2006 - June 2010
Automated Health Systems November 2001 - September 2006
Skills
Financial Analysis, Financial Modeling, Capital Budgeting, Capital Structure, Executive Reporting, Business Strategy, Start-ups, Project Management, Leadership, Data Analysis, Forecasting, Valuation, Analysis, Management, Strategy, Market Research, Mergers & Acquisitions, Strategic Planning, Corporate Finance, Business Planning, Finance
Education
North Carolina State University 2010 — 2012
Master of Business Administration (M.B.A.), Business Administration - Finance
Summit University 1996 — 2000
Bachelor’s Degree, Counseling Psychology
HAVI Global Solutions February 2014 - Present
Wockhardt July 2013 - February 2014
Kraft Foods Group June 2012 - July 2013
Automated Health Systems August 2011 - June 2012
Skills
Access, SharePoint, Microsoft Excel, QlikView, Manugistics, SAP, SAP BW, SAP BI, SAP Netweaver, Citrix, Outlook, PowerPoint, Microsoft Word, Microsoft Office, Budgets, Financial Analysis, Time Management, Customer Service, Terra Analytics, Analysis, Management, Troubleshooting, Logistics, Databases, Leadership, Data Analysis, Advertising
Education
Northern Illinois University 2015 — 2017
Master of Business Administration (MBA), Management Information Systems
University of Illinois at Chicago 2009 — 2011
Bachelor of Science, Finance, Business Analytics
University of Illinois at Chicago 2009 — 2011
Certificate, Entrepreneurial Studies
Automated Health Systems
Skills
Call Center, Avaya, Telephony, IVR, Team Building, Unified Communications, Strategic Planning, Call Centers, ACD, Process Improvement, Telecommunications, VoIP, Project Management, Software Documentation, Managed Services, Leadership, Healthcare, Video Conferencing, SIP
Education
Robert Morris University 1982 — 1986
BA, MIS
Pennsylvania College of Technology 1976 — 1978
Advocate Medical Group March 2015 - Present
Ploutus/Pi International December 2014 - March 2015
Elmhurst Memorial Healthcare May 2014 - November 2014
Automated Health Systems January 2014 - May 2014
FTD December 2013 - December 2013
ECS August 2013 - October 2013
Kelly Healthcare Resources June 2013 - June 2013
Aon Hewitt September 2012 - May 2013
DeVry University February 2012 - June 2012
Alere, Inc. November 2009 - February 2012
Skills
Customer Service, Healthcare, Medical Records, Management, Public Speaking, Microsoft Office, Data Entry, Sales, Insurance, Event Planning, Microsoft Excel, PowerPoint, Health Insurance, Microsoft Word, Recruiting, Training, ICD-9, Outlook, Fundraising, Team Building, Marketing, EMR, Access, Budgets, Call Center, Cold Calling, EMRs, Electronic Medical..., EHR, Healthcare Information..., HIPAA, Revenue Cycle, CPT, Social Media, Medical Terminology, Documentation, Medicaid, ICD-10
Education
DeVry University-Illinois 2010 — 2012
Associate's degree, Health Information/Medical Records Technology/Technician
Michigan State University 1989 — 1992
BA, Telecommunication
Northern Michigan University 1988 — 1989
Bachelor of Arts (B.A.), Radio and Television Broadcasting Technology/Technician, 3.5
Northville High School 1985 — 1988
Diploma, General Studies
Automated Health Systems July 2011 - Present
AHS February 2005 - July 2011
Twin Valley Behavioral Healthcare October 2002 - October 2003
Skills
Group Therapy
Education
Un. of Louisville 1995 — 2001
master, Exprressive Therapies
San Jose State University 1994 — 1996
B.A., Creative Arts /Psychology
Aetna July 2015 - Present
Consolidated Healthcare Solutions January 2010 - July 2015
Summacare August 2013 - November 2014
Ohio State University Extension May 2013 - August 2013
WellCare July 2012 - November 2012
Automated Health Systems November 2010 - June 2012
CareSource Management Group August 2009 - February 2010
Humana November 2005 - August 2009
Columbia Sportswear Co August 1999 - January 2005
Levi Strauss & Co. 1994 - 1999
Skills
Merchandising, Insurance, Medicare, Healthcare, Medicaid, Strategic Planning, Customer Service, Customer Relations, Public Relations, Problem Solving, Public Speaking, Microsoft Office, Event Planning, Marketing Strategy, Product Development, Account Management, Compliance, Team Building, Sales Management, Supervisory Skills, Coaching, Spanish, Advertising, Hiring, Promotions, Non-profits, Event Management, Retail, English, Word, Administration, Marketing, Recruiting, Customer Satisfaction
Education
Defiance College 1979 — 1982
Social Work
Owens Community College
Business, Management, Marketing, and Related Support Services, 3.87
Owens Community College
Tinora High School
Rohrich Automotive Group July 2013 - Present
Automated Health Systems 2010 - 2012
UPMC Health Plan 2009 - 2009
William Penn Parking 2008 - 2009
Lutheran Service Society 2003 - 2007
Skills
Insurance, Nonprofits, Customer Service, Outlook, Health Insurance, Data Entry, Access, Team Building
Education
Duquesne Graduate School of Educ.
Master's degree, Children and Youth Library Services
Duquesne University
Bachelor of Education (B.Ed.), Elementary Education and Teaching
Automated Health Systems February 2006 - Present
Skills
Employee Relations, FMLA, Coaching, Attendance Management, Human Resources, ADP Payroll, Employee Benefits, Workers Compensation, 401k, Employee Handbooks, New Hire Orientations, Applicant Tracking..., Team Building, Microsoft Excel, Recruiting, Management, Leadership, PowerPoint, Training
Education
Robert Morris University 2014 — 2016
Master's Degree, Concentration in Human Resources
Robert Morris University 2001 — 2005
Bachelor of Science (B.S.), Human Resources Management
Robert Morris University 2001 — 2005
Bachelor of Science (B.S.), Accounting
Interim HealthCare January 2013 - Present
Automated Health Systems November 2011 - Present
Tallahassee Developmental Center September 2009 - August 2013
Heritage Health Care Center April 2007 - September 2009
Skills
Healthcare, Cpr Certified, HIPAA, Hospitals, Medicaid, Community Health, Managed Care, Medicare, Patient Education, EKG, Phlebotomy, Vital Signs, BLS, Medication..., Direct Patient Care, CPR Certified, Customer Service, Microsoft Office, Team Building, PowerPoint, Training, Coaching, Nursing, Leadership
Education
Excelsior College 2013 — 2016
AS Nursing, Registered Nursing/Registered Nurse
GTI 2006 — 2007
Licensed Practical Nurse, Licensed Practical/Vocational Nurse Training
Tallahassee Community College 1997 — 2005
Associate of Arts (AA), General Transfer
Keiser College 2000 — 2001
Associate's degree, Medical/Clinical Assistant
Sunstar Americas, Inc. May 2015 - Present
BUILD Chicago May 2014 - May 2015
BUILD Chicago March 2014 - May 2014
Automated Health Systems February 2013 - March 2014
Illinois Student Assistance Commission (ISAC) May 2012 - February 2013
BUILD Chicago August 2011 - December 2011
Blue Cross and Blue Shield of Illinois June 2010 - August 2010
BUILD Chicago June 2010 - August 2010
BUILD Chicago May 2009 - August 2009
BUILD Chicago May 2008 - August 2008
Skills
Event Management, Newsletters, Conferences, Event Planning, Non-profits, Presentations, Presentation Development, Mentoring, Youth Mentoring, Youth Development, Fundraising, Resume Writing, Screening Resumes, Public Speaking, Volunteer Management, Grant Writing, Social Networking, Public Relations, Philanthropy, Leadership Development, Grants, Strategic Planning, Community Outreach, Press Releases, Organizational..., Recruiting, Program Development, Training, Research, Social Media, Leadership, PowerPoint, Microsoft Office, Nonprofits, Media Relations, Editing, Academic Advising, Community Organizing
Education
Keller Graduate School of Management of DeVry University 2013 — 2014
Master of Public Administration (MPA), Non-Profit/Public/Organizational Management
Saint Mary's University of Minnesota 2007 — 2011
Bachelor of Arts, Public Relations
Noble Street Charter 2003 — 2007
High School Diploma
Agency for Healthcare Admininstration July 2015 - Present
HP Enterprise Security Services April 2015 - July 2015
Automated Health Systems May 2014 - September 2014
UF Health January 2014 - May 2014
RING of Georgia October 2012 - December 2013
Emory University School of Medicine September 2012 - April 2013
Skills
Public Health, Healthcare, Medicine, Internal Medicine, Emergency Medicine, Epidemiology, Pediatrics, Hospitals, Surgery, Medical Education, Healthcare Management, Clinical Research, Advocacy, Community Outreach, Clerical Work, Grant Writing, Health Communication, Behavioral Neuroscience, Data Analysis, Cognitive Neuroscience, Research, PowerPoint, Public Speaking, Microsoft Excel, Microsoft Word, Nonprofits, Leadership, Fundraising, Neuroscience
Education
Emory University 2009 — 2013
Bachelor of Science (B.S.), Neuroscience and Behavioral Biology/ Music Performance
Emory University 2009 — 2013
BS, Neurobiology and Behavior
Stryker June 2015 - Present
Automated Health Systems March 2014 - June 2015
Walmart August 2007 - September 2014
Palm Beach State College October 2010 - May 2011
Skills
Inventory Control, Sales, Retail, Microsoft Office, Merchandising, Inventory Management, Customer Satisfaction, Time Management, Customer Service, Loss Prevention, Retail Sales, Visual Merchandising, Teamwork, PowerPoint, Microsoft Excel, Microsoft Word, Leadership, Forecasting, AutoCAD, SAS programming, Six Sigma Green Belt, C++
Education
Florida State University 2012 — 2015
Bachelor's degree, Industrial Engineering
Florida State University 2011 — 2015
Bachelor of Science (B.S.), Industrial Engineering
Florida State University 2011 — 2015
Bachelor’s Degree, Industrial Engineering, 3.60
Palm Beach State College 2008 — 2011
Associate’s Degree, Industrial Engineering, 3.96
Illinois Housing Development Authority February 2015 - Present
Automated Health Systems August 2010 - February 2015
Jamal Place Inc. July 2007 - March 2011
Automated Health Systems October 2006 - July 2007
LionSearch March 2006 - September 2006
CEC January 2005 - March 2006
Siena Heights University May 2002 - January 2005
Skills
Leadership Development, Public Speaking, Staff Development, Coaching, Program Development, Team Building, Community Outreach, Leadership, Career Development, Research, Temporary Placement, Interviews, Job Descriptions, Employment Law, Employee Training, Employee Benefits, Benefits Administration, Contract Recruitment, Employee Relations, Recruiting, Technical Recruiting, Performance Management, Human Resources, Onboarding, Strategic HR, HR Consulting, Training, Fundraising, HR Software, Event Planning, HR Policies, HR Project Management, Employee Engagement, Personnel Management, Succession Planning
Education
Siena Heights University 2002 — 2004
M.A., Organizational Leadership-HR
Michigan State University 1997 — 2001
B.S., Law and Society/ Psychology
Allegheny Health Network October 2013 - Present
West Penn Allegheny Health System December 2011 - July 2013
McKesson Provider Technologies December 2008 - December 2011
Automated Health Systems April 1998 - July 2007
Skills
Healthcare, Healthcare Information..., Process Improvement, Microsoft Excel, Data Analysis, Customer Service, Team Building, Microsoft Word, PowerPoint, Analysis, Leadership, Call Centers, Managed Care, Report writing, Bilingual, Problem Solving, Information Security, VPN, FTP software
Education
CCAC 2011 — 2012
Certificate, Health IT
Penn State University 1991 — 1996
Bachelor of Arts (B.A.), Spanish and Russian (dual degree)
Safe-Guard Products June 2015 - Present
Safe-Guard Products March 2014 - September 2015
Publix Super Markets July 2003 - May 2014
American Honda Finance Corporation January 2014 - March 2014
Corporation Service Company June 2013 - November 2013
Automated Health Systems January 2012 - May 2013
Skills
Healthcare, Customer Service, Medicaid, Healthcare Management, Managed Care, Microsoft Word, Microsoft Office, Team Building, Community Outreach, PowerPoint, Microsoft Excel, Data Entry, Medicare, CPR Certified, Access
Education
Florida Agricultural and Mechanical University 2006 — 2011
Bachelor's of Science
Goodwill of Southwestern Pennsylvania July 2014 - Present
Goodwill of Southwestern Pennsylvania August 1999 - Present
Care Plus March 1997 - November 1997
Automated Health Systems December 1994 - March 1996
Pilot Air Freight June 1992 - August 1994
Right O Way Transportation March 1989 - June 1992
Media Home Entertainment May 1985 - December 1989
Capital Cities Communications June 1984 - December 1984
Gulf Trading and Transportation January 1982 - January 1984
Gulf Oil Corporation January 1974 - January 1981
Skills
Career Development, Non-profits, Resume Writing, Public Speaking, Training, Mental Health, Program Management, Staff Supervision, Curriculum Development, Office Administration, Student Counseling, Program Development, Community Outreach, Career Counseling, Nonprofits
Education
Penn State University 1997 — 1999
M.ED, Adult Education
Penn State University 1997 — 1999
Master's degree and professional certificate in Human Resources Development, Adult Education
University of Houston 1980 — 1984
BA, Journalism
Clarion University of Pennsylvania 1973 — 1974
BA, Education
Westinghouse High School
Automated Health Systems July 2013 - May 2015
Automated Health Systems May 2011 - June 2013
Hewlett Packard March 2009 - May 2011
Skills
Customer Service, Training, Microsoft Office, Healthcare, Public Speaking, PowerPoint, Medicaid, Microsoft Word, Data Entry, Call Centers, HIPAA, Leadership, Outlook, Microsoft Excel, Hospitals, Healthcare Management, Time Management, Healthcare Information..., Telephone Skills, Adult Learning Theory, Adult Education, Data Analysis
Education
Florida Agricultural and Mechanical University 2009 — 2013
Bachelor's Degree, Health Services/Allied Health/Health Sciences, General
Tallahassee Community College 2006 — 2008
Associate’s Degree, General Studies
Ely High School 1999 — 2003
High School, Medical Science
Southwestern Human Services September 2015 - Present
Automated Health Systems December 2013 - September 2015
Sittercity June 2013 - September 2015
EXPRESS May 2011 - August 2012
One Enchanted Evening May 2009 - April 2010
Skills
Working With Children, Developmental..., Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Exchange, NitroPro, Family Services, Mental Health, Mental Health Counseling, Youth Mentoring, Infant Mental Health
Education
Chatham University 2014 — 2015
Master’s Degree, Infant Mental Health, 4.0
Kent State University 2010 — 2014
Bachelor’s Degree, Audiology/Audiologist and Speech-Language Pathology/Pathologist, 3.0
The Tampa Tribune April 2014 - Present
MACYS CREDIT CUSTOMER SERVICES September 2012 - April 2014
Office Team September 2011 - February 2012
Wisconsin Community Services May 2011 - July 2011
OfficeTeam February 2011 - April 2011
Automated Health Systems February 2010 - April 2010
AppleOne Temp Service March 2008 - December 2008
RadioShack September 2003 - February 2008
Skills
Customer Service, Healthcare, Enforcement, Sales, Accounting, Training, Leadership, Loss Prevention, Time Management, Outlook, Social Media, Management, Data Entry, Microsoft Office, Teamwork, Social Networking, Retail
Education
Bryant & Stratton College 2009 — 2011
Associates Degree; Bachelor’s Degree, Criminal Justice
Automated Health Systems June 1998 - Present
Cutter's Roadhouse 1994 - 1998
Skills
Leadership, Call Center, Strategic Planning, Customer Service, Team Building, Process Improvement, Training, Management, Operations Management, Cross-functional Team..., Time Management, Team Leadership, Account Management, Recruiting, Call Centers, Customer Satisfaction, Healthcare, Inventory Management
Education
Morehead State University 1995 — 1996
Masters of Arts, Adult and Continuing Education Administration
Morehead State University 1990 — 1995
BA, Business Administration-Marketing and Management
United Airlines March 2014 - June 2015
Automated Health Systems September 2013 - March 2014
Union Mission October 2012 - September 2013
Union Mission October 2011 - October 2012
Skills
Healthcare, Hospitals, Healthcare Management, Medical Terminology, Patient Safety, Healthcare Information..., HIPAA, Home Care, Program Management, PowerPoint, Customer Service, Community Outreach, Management, Microsoft Excel, Program Development, Microsoft Office
Education
Jackson State University 2009 — 2011
Master's of Public Health (M.P.H.), Health Policy and Management
Jackson State University 2004 — 2009
Bachelor's of Science, Healthcare Administration
TEKsystems December 2014 - Present
EDMC November 2013 - November 2014
EDMC October 2012 - November 2013
American Pool Management May 2009 - July 2012
Automated Health Systems May 2011 - August 2011
Rita's Italian Ice March 2007 - September 2008
Skills
Microsoft Office, Cpr Certified, Microsoft Word, Microsoft Excel, PowerPoint, Access, Recruiting, Management, Customer Service, Training, Facebook, Higher Education, Research
Education
The Art Institute of Pittsburgh-Online Division 2014 — 2015
Diploma, Web Design
Argosy University 2013 — 2014
Master of Business Administration (M.B.A.), 3.91
Pennsylvania State University, University 2008 — 2012
Bachelor of Science, Major: Health Policy and Administration; Minor: Labor and Employment Relations, Recent Graduate
Red Zone Media January 2001 - Present
Duquesne University September 1995 - Present
Automated Health Systems September 2001 - Present
Nauticom Sports Network 1998 - 2000
Grogan Graffam P.C. 1997 - 2000
KDKA Radio 1995 - 1996
Skills
Broadcast, Audio, Word, Microsoft Office, Microsoft Excel, Play-by-play, Streaming Media, New Business Development, Computer Hardware, Website Promotion, Sports, Microsoft Word, Radio Broadcasting, Sound, Radio, Voice Over, Marketing Strategy, Advertising, Social Networking, Press Releases, Facebook, Blogging, Public Relations, Media Relations, Social Media Marketing, Editing, Final Cut Pro, Television
Education
La Roche College 1984 — 1986
Business, Administration and Management
Burberry January 2013 - Present
Allsaints UK LTD June 2011 - December 2012
Automated Health Systems February 2008 - May 2009
Automated Health Systems November 2007 - August 2008
Athletico May 2007 - February 2008
JC Whitney September 2004 - June 2006
Education
Columbia College Chicago 2009 — 2011
Bachelors of Arts in Arts, Entertainment and Media Management, Fashion Business
City Colleges of Chicago-Harry S Truman College 2007 — 2009
Associates in Arts, General Studies
Fashion Institute of Technology
CoreLogic April 2013 - Present
DLH Academy July 2012 - March 2013
Automated Health Systems May 2010 - February 2011
Skills
SQL, Databases, Visio, Microsoft SQL Server, Business Analysis, Software Documentation, SharePoint, Project Management, Salesforce.com, Microsoft Office, Process Improvement, XML, Customer Service, SDLC, Management
Education
Riverside High School 1977 — 1980
Milwaukee Area Technical College
Bachelor of Business Administration (B.B.A.), Communication, General
BrightStar Care July 2015 - Present
BrightStar Care November 2014 - July 2015
Neiman Marcus August 2012 - July 2015
Neiman Marcus June 2010 - August 2012
Macy's 2007 - 2009
Automated Health Systems September 2006 - February 2007
Career Education Corporation April 2005 - February 2006
Neiman Marcus April 2004 - April 2005
Würth Baer Supply Company July 2002 - April 2004
Abbott May 2001 - August 2001
Skills
Training, Retail, Coaching, Motivational Speaking, Customer Service, Team Building, Leadership Development, Organizational..., Human Resources, Strategic Planning, Hiring, Program Management, Change Management, Leadership, Management, Personnel Management, Sales
Education
Lewis University 2006 — 2008
MA, Organizational Leadership Training & Development
Trinity International University 1999 — 2002
BA, Psychology
UT Southwestern Medical Center July 2015 - Present
Confie Insurance Group Holdings December 2013 - July 2015
PNC February 2012 - December 2013
Erie Insurance Group June 2010 - February 2012
Automated Health Systems October 2007 - June 2010
Northwest Tri-County Intermediate Unit September 2005 - October 2007
Hispanic American Council December 2004 - September 2005
Skills
Customer Relations, Coaching, New Business Development, Team Building, Strategic Planning, Sales Management, Cold Calling, Marketing Communications, Recruitment/Retention, Public Speaking, Leadership Development, Increasing Revenue, Increasing Profitability, Increasing Sales, Increasing Marketshare, Referrals, Marketing Strategy, Talent Acquisition, Access, Customer Satisfaction, Management, Social Media, Interviews, Customer Service, Time Management, Sales, Training, Leadership, Increased Profitability, Hiring, Strategy, Account Management, Insurance, Program Management, Social Networking, Networking, CRM, Marketing, Employee Benefits, Sales Promotion, Business Development, Recruiting, Sales Operations, Succession Planning, Human Resources, Applicant Tracking..., Sourcing, College Recruiting, Onboarding, Employee Relations
Education
Edinboro University of Pennsylvania 2007 — 2010
Master of Arts Degree, Communication Studies & Conflict Management
Clarion University of Pennsylvania 2000 — 2004
Bachelor of Science Degree, Communications
Clarion University of Pennsylvania 2000 — 2004
Bachelor of Arts Degree, Spanish
Automated Health Systems May 2010 - Present
Convergys July 2003 - September 2004
Dial America Marketing November 2002 - May 2003
Skills
Psychotherapy, Employee Benefits, Medicaid, Social Services, Program Development, Community Outreach, Public Speaking, Public Health, Leadership Development, Coaching, Staff Development, Training, Interviews, Management, Organizational..., Employee Training, Customer Service, Team Building, Leadership, Employee Relations, Time Management, Human Resources
Education
Walden University
Master of Science (M.S.), Applied Psychology
The American School of Real Estate Express 2014 — 2015
Real Estate Sales Certification, Real Estate
University of Phoenix 2010 — 2014
Bachelor of Science (B.S.), Human Services and Management
Tallahassee Community College 2001 — 2010
Associate of Arts (AA), General Studies
Automated Health Systems June 2015 - Present
Northrop Grumman Corporation June 2013 - Present
Skills
Microsoft Excel, Microsoft Word, Access, Microsoft Office, Data Entry, Testing, Customer Service
Education
Tennessee State University 2010 — 2015
Health Sciences
Kearney Center: A Facility for Comprehencive Emergency Services August 2015 - Present
Automated Health Systems February 2013 - Present
AutoZone November 2008 - Present
Tallahassee Memorial Rehabilitation Center January 2015 - August 2015
Florida Department of Corrections September 2012 - December 2012
Skills
Cpr Certified, YouTube, Microsoft Office, Twitter, Private Investigations, Interviews, Data Entry, Customer Service, Criminal Law, Time Management, Training, Leadership, Teamwork, Microsoft Word, PowerPoint, Public Speaking
Education
Florida Agricultural and Mechanical University 2013 — 2016
Master's degree, Social Work
Florida Agricultural and Mechanical University 2008 — 2012
Bachelors of Science, Sociology
Automated Health Systems April 2013 - Present
Decatur County School System November 2012 - April 2013
ACS Healthcare Provider Solutions September 2004 - May 2009
Skills
Customer Service, Data Entry, HIPAA, Medicaid, Call Centers, Public Speaking, Outlook, Medical Records, Access, Time Management, Microsoft Word, Microsoft Office, Microsoft Excel, PowerPoint, Training, Computer Hardware, Clerical Skills, Medical Terminology, Medical Compliance, Internet Explorer, Microsoft Office 2007, Healthcare, Coaching
Education
DeVry University-Georgia 2009 — 2012
Associate of Arts and Sciences (A.A.S.), Health Information/Medical Records Technology/Technician
Bainbridge College 2001 — 2003
Certificate, Computer and Information Systems Security/Information Assurance
Florida Department of Financial Services July 2015 - Present
Automated Health Systems June 2014 - May 2015
Demography and Population Health- Florida State University September 2011 - December 2013
Skills
Finance, Marketing, Communication, Computers, Accounting, Time Management, Leadership, Social Media, Business
Education
Florida State University 2010 — 2014
Bachelors of Science, Finance
Managed Health Care May 2014 - Present
Aetna March 2011 - May 2014
Automated Health Systems December 2009 - March 2011
BIR Training Center January 2008 - May 2009
Carevoyant, Inc December 2006 - January 2008
Individual Advocacy Group July 2005 - December 2006
Spectrum Health Services Staffing Agency November 2004 - July 2005
A.H. Employee March 2003 - November 2004
The Suburban Cook County TB Dist. June 2001 - March 2003
American Lung Association May 2000 - June 2001
Skills
Medicare, Healthcare, Provider Relations, Managed Care, Medicaid, Hospitals, Healthcare Information..., Healthcare Management, Disease Management, HIPAA, Healthcare Industry, Healthcare Consulting, Home Care, Network Development, Credentialing, Health Insurance, Health Education, Physicians, Health Policy, Physician Relations, Medical Billing, Community Health, Provider Education, EMR, EHR, Medical Terminology, Community Outreach, Practice Management, Public Health, FQHC, Physician Network..., Behavioral Health, Medicaid Managed Care, Provider Network..., CPT, HMO, Community Mental Health, Provider Enrollment, QuickBase, Medical Records, Claim, Claims Resolution, Medical Compliance, Healthcare Reimbursement, EPDB, Social Media Marketing, Network Marketing, Entrepreneurship, Training & Development, Public Speaking
Education
University of St. Francis
Masters, Health Administration
University of St. Francis
Masters, Training and Development
Illinois State University
Bachelors, Community Health Education
Partners in Community Building (PICB) April 2014 - Present
Automated Health Systems June 2013 - April 2014
Automated Health Systems June 2011 - June 2013
EL FAROUK GROUP (IMTENAN) July 2007 - June 2010
EL FAROUK GROUP (IMTENAN) July 2005 - July 2007
Skills
Accounting, Bookkeeping, Journal Entries, General Ledger, Account Reconciliation, Accounts Payable, Accounts Receivable, Financial Reporting, Financial Audits, Internal Audit, Financial Analysis, Cost Accounting, Income Tax, Tax Preparation, Sales Tax, QuickBooks, GAAP Standards, US GAAP reporting, IFRS, Financial Statements, Payroll, Auditing, Cash Flow, Internal Controls, Analysis, Financial Accounting
Education
Keller Graduate School of Management of DeVry University 2011 — 2012
Master's degree, Accounting and Financial Management, 3.08
Ain Shams University 1993 — 1997
Bachelor of Commerce (B.Com.), Accounting
Willis/Innotech Benefit Solutions August 2013 - Present
Automated Health Systems February 2011 - August 2011
Skills
Technical Writing, Editing, Proofreading, Customer Service, Call Center, Outlook, SharePoint, Microsoft Office, Facebook, YouTube, Squarespace, Wordpress, Twitter, Prezi, Google Docs, German, Farsi
Education
University of Illinois at Chicago 2011 — 2013
Bachelor's degree, Communication
Harper College 2008 — 2010
Associate of Arts (AA), Communication
Automated Health Systems June 2014 - January 2015
Skills
Microsoft Office, Customer Service, Management, PowerPoint, Research, Leadership, Microsoft Word, Microsoft Excel, Project Management, Public Speaking, Social Media, Sales, Teaching, Training, Marketing, Social Networking, Leadership Development, Social Media Marketing, Outlook, Facebook
Education
Florida Agricultural and Mechanical University 2011 — 2013
Bachelor's Degree, Health Services/Allied Health/Health Sciences, General
Tallahassee Community College 2009 — 2011
Associate of Arts (A.A.), Business Administration and Management, General
StreamMe January 2015 - Present
Automated Health Systems April 2013 - February 2015
Keystone Dedicated Logistics March 2012 - April 2013
EXCO Resources, Inc. August 2011 - March 2012
Carnegie Mellon University December 2009 - January 2011
Applied Systems 2008 - 2008
Skills
Java, MySQL, Microsoft Office, Access, PowerPoint, Excel, Word, Research, SQL, Expression Blend, Microsoft Exchange, Avaya Communication..., C#, .NET, WPF Development, Analysis, Data Analysis, Programming, Windows, Visual Basic, Statistics, Microsoft SQL Server, Windows 7, Visual Studio, Leadership, Web Applications, SPSS, Software Development, Microsoft Excel
Education
Carnegie Mellon University
Leon County Board of Education June 2007 - Present
Notary Public for the State of Florida March 2007 - Present
Automated Health Systems February 2014 - May 2015
The Sketchley Law Firm; P.A April 2012 - October 2013
Challenger Learning Center October 2012 - March 2013
Walmart January 2012 - May 2012
Big Bend Homeless Coalition 2012 - 2012
Department of Children and Families Legal Department July 2011 - August 2011
ServCorp Incorporated April 2007 - August 2010
Capital Area Community Action Agency August 2007 - August 2008
Skills
Customer Service, Training, Public Speaking, Teaching, Marketing, Time Management, Fundraising, Research, Management, Microsoft Word, Editing, Notary Public, Restaurants, Nonprofits, Retail, Retail Sales, Teamwork, Word, teacher's assistant
Education
Thomas University 2013 — 2013
Social Work
Tallahassee Community College 2009 — 2011
Associate of Science, Paralegal and Legal Studies, 3.5
Tallahassee Community College 2004 — 2006
Associate of Arts, Liberal Arts
CUNY Bronx Community College 2001 — 2003
JB Dollar Stretcher Magazine March 2011 - Present
United Commercial Travelers June 2008 - June 2009
Automated Health Systems January 2007 - May 2007
Skills
Event Planning, Public Relations, Social Media
Education
Columbus State 2003 — 2004
Associate of Arts and Sciences (A.A.S.), Psychology
Owens Community College
Associate of Arts and Sciences (A.A.S.), Psychology
The L.I.V.I.N.G Ministry June 2010 - Present
The L.I.V.I.N.G Ministry June 2010 - March 2012
Automated Health Systems March 2011 - February 2012
Emery Federal Financial Services August 2008 - March 2010
Education
Carnegie Mellon University - Heinz College 2010 — 2012
Master of Public Management, Non-Profit/Public/Organizational Management
Carnegie Mellon University 2008 — 2010
Master, Public Management
The Night Ministry September 2015 - Present
University of Illinois at Chicago August 2015 - Present
Center on Halsted August 2015 - Present
Automated Health Systems May 2014 - July 2015
AIDS Foundation Houston, Inc. November 2013 - May 2014
Southern Illinois University Edwardsville January 2013 - May 2013
Southern Illinois University Edwardsville April 2011 - May 2013
Planned Parenthood of the St. Louis Region and Southwest Missouri August 2012 - April 2013
Skills
HIV prevention, Leadership, Reproductive Health, Program Evaluation, Health Education, Microsoft Office, Public Speaking, Public Health Education, Health Promotion, Sexuality Education, Community Outreach, Health Program Planning, Program Development, Program Implementation, Data Entry, Needs Analysis, Customer Service, Teamwork
Education
University of Illinois at Chicago 2014 — 2016
Master's Degree, Public Health/Social Work
The University of Texas Health Science Center at Houston 2013 — 2014
Master's Degree, Public Health
Southern Illinois University, Edwardsville 2010 — 2013
Bachelor of Science (B.S.), Public Health Education and Promotion
A Nonprofit Recovery & Family Support Services Organization September 2014 - Present
Automated Health Systems March 2010 - September 2014
Education Management Corporation March 2008 - April 2009
Avon June 2001 - April 2008
Skills
Training, Interviews, Human Resources, Recruiting, Leadership, Team Building, Management, Employee Training, Career Development, Performance Management, Social Networking, Marketing, Sourcing, Employee Benefits, Employee Relations, College Recruiting, Staff Development, Business Development, Motivational Speaking, Teaching, Microsoft Office, Community Outreach, Leadership Development, Organizational..., Applicant Tracking..., Public Speaking, Customer Service, Resume Writing, Coaching, Time Management, Succession Planning, Event Planning, Personnel Management, Onboarding, Career Counseling, Fundraising, Strategic Planning
Education
Penn State University
Bachelor of Science, Human Development and Family Studies
Kelly Educational Staffing May 2015 - Present
Sykes Enterprises, Inc. September 2010 - November 2014
Automated Health Systems February 2014 - April 2014
Begum Internal Medicine September 2013 - February 2014
Florida Department of Health 2014 - 2014
Florida Department of Revenue March 2013 - September 2013
West Corporation July 2012 - May 2013
Flowers Foods & Subsidiaries August 2008 - September 2010
SkillStorm November 2007 - July 2008
Citi January 2005 - May 2007
Skills
web development, Customer Service..., Customer Service..., Technical Support, Technical Writing, Call Centers, Medical Assisting, Phlebotomy, Photoshop, Dreamweaver, Expression Web, Photography, Regulatory Compliance, Microsoft Word, Microsoft Excel, Microsoft Exchange, Microsoft SQL Server, iWeb, Keynote, Apple Numbers, iPhoto, Mac OS, Windows Phone, Windows Azure, Windows XP, Windows 7, HTML, CSS, Animal Care, Animal Training, Roller Derby, Surfing, Music Education, Music Theory, Orchestral Music, Acrylic Painting, Watercolor, CPR Certified, Customer Support, Customer Service
Education
Kaplan University 2012 — 2016
Bachelor of Science (B.S.), Information Technology, Junior
Remington College 2003 — 2004
Diploma, Medical/Clinical Assistant, 4.0
Upp Technology, Inc. November 2013 - Present
Upp Technology, Inc. December 2010 - December 2013
Automated Health Systems July 2008 - December 2010
Automated Health Systems January 2007 - August 2008
Rush University Medical Center June 2006 - November 2006
Skills
Project Management, Budgets, Supply Chain Management, Program Management, Business Development, Strategic Roadmaps, Sales Management, Integration, Project Planning, Analysis, Management, Business Analysis, Marketing Strategy, Healthcare Consulting, Data Analysis, Claims Management, Vendor Management, Databases, Healthcare Management, Healthcare Analytics, Logistics, Market Research, Inventory Management, Product Marketing, SDLC, Sales, Budgeting, Revenue Analysis, New Business Development, Operational Risk..., Operations Management, Asset Management, Sales Presentations, Strategic Planning, Technology Roadmapping
Education
University of the Rockies 2014 — 2018
Doctor of Philosophy (Ph.D.), Organization Development and Leadership-Risk Management
Ferris State University 2006 — 2009
Master, Business Administration, Quality Management and Tooling Techniques
Ferris State University 2001 — 2006
Bachelor of Science, Health Care Systems Administration, Small Business Management
Hewlett Packard Enterprise May 2015 - Present
State of Florida May 2014 - May 2015
Automated Health Systems May 2011 - December 2011
Homes.com March 2007 - January 2010
Skills
Python, JavaScript, Perl, Java, PHP, Programming, C++, SQL, CSS, Android, C, Spring
Education
Florida State University 2012 — 2014
Bachelor of Science (BS), Computer Science
Florida State University 2005 — 2006
Bachelor's Degree, Social Studies
Automated Health Systems Director of ITAutomated Health Systems2009 - Present
Automated Health Systems 2006 - 2009
Automated Health Systems 2002 - 2006
US Steel 1999 - 2000
Skills
SDLC, Management, Leadership, IT Operations, Project Management, Program Management, Requirements Analysis, Databases, Business Analysis, Process Improvement, SQL, Software Licensing, Healthcare Information..., Medicaid, IT Recruitment, Microsoft SQL Server, Software Project..., Software Development, Enterprise Software, Vendor Management, Strategic Planning, Team Building, Cloud Computing
Education
Robert Morris University 2005 — 2007
MS, Information Systems Management, 4.0
Thiel College 1998 — 2002
BA, Computer Science; MIS, 3.8
HP Enterprise July 2015 - Present
Automated Health Systems August 2012 - June 2015
USF, College of Public Health February 2012 - October 2012
Children's Home Society of Florida November 2009 - January 2012
Dept of Health- CMS Early Steps State Office November 2007 - November 2009
Children's Home Society of Florida June 1996 - November 2006
Skills
Community Outreach, Fundraising, Grant Writing, Grants, Nonprofits, Program Development, Program Evaluation, Public Speaking, Social Services, Training, Community Development, Leadership Development, Policy, Program Management, Research
Education
Florida State University 1993 — 1995
Child Development
Chipola College 1991 — 1993
Agency for Health Care Administration April 2015 - Present
Automated Health Systems April 2014 - April 2015
Altegra Health March 2013 - April 2014
Doctor Diabetic Supply, Inc. September 2008 - October 2011
Doctor Diabetic Supply, Inc. January 2006 - August 2008
Doctor Diabetic Supply, Inc. August 2004 - December 2005
Skills
Training, Process Improvement, Performance Management, Customer Service, Team Building, Team Leadership, Coaching, Call Centers, Strategic Planning, Leadership, Healthcare, Leadership Development, Microsoft Excel, Quality Assurance, Microsoft Office
Education
Florida International University 2013 — 2016
Bachelor's Degree, Registered Nursing/Registered Nurse
Broward College 2010 — 2012
Associate's Degree, Registered Nursing/Registered Nurse
Florida Agricultural and Mechanical University 1998 — 2004
Highmark May 2010 - Present
Highmark May 2009 - May 2010
Highmark May 2005 - May 2009
Highmark January 2005 - June 2005
Highmark December 2000 - December 2004
Highmark August 1998 - December 2000
Automated Health Systems July 1989 - August 1998
Skills
Recruiting, Talent Acquisition, Performance Management, Employee Relations, Onboarding, Personnel Management, Employee Benefits, Organizational..., Training, Succession Planning, Interviews, Diversity & Inclusion, Diversity, Leadership Development, Talent Management, Conflict Resolution, Benefits Administration, Policy, New Hire Orientations, Organizational..., Employee Training, Employee Engagement, Organizational Design, Management, Applicant Tracking..., Career Counseling, Coaching, College Recruiting, PeopleSoft, Deferred Compensation, Resume Writing, FMLA, Hiring, Workforce Planning, Leadership, Employment Law, Human Resources, HRIS, Career Development, Strategy, Labor Relations, HR Policies, Temporary Placement, Diversity Training, Internet Recruiting, Workshop Facilitation, Screening, Technical Recruiting, Executive Coaching, SPHR
Education
Carlow College 2008 — 2010
Master's degree, Professional Leadership
AIM Specialty Health October 2014 - Present
Farenheit IT December 2013 - October 2014
Advocate Physicians Partners May 2010 - December 2013
Automated Health Systems November 2008 - May 2010
Loyola University Medical Center January 2004 - August 2007
Designs by Renee 1990 - 2002
Health Technologies/Elmhurst Hospital 1987 - 1989
Skills
Hospitals, Process Improvement, EMR, EHR, Healthcare, Clinical, Inpatient, Strategic Planning, Customer Relations, Documentation, Microsoft Office, Analysis, Presenter at User Group..., Project Management, Project Planning, Project Coordination, IT Project..., Software Documentation, CPOE, Training, Clinical Research, Customer Service, Nuclear Medicine
Education
Northeastern Illinois University
BA, Mathematics/IT/previous Nuclear Medicine Technology
Coventry Health Care November 2008 - Present
Coventry Health Care April 2008 - November 2008
Coventry Health Care April 2007 - April 2008
Coventry Health Care May 2005 - April 2007
Coventry Health Care March 2003 - May 2005
Health South August 2002 - December 2002
Automated Health Systems May 2002 - August 2002
Skills
Customer Service, Access, Call Center, Accounts Receivable, Inventory Management, Training, Leadership, Management, Vendor Management, Call Centers, Cross-functional Team...
Education
Penn State University 1999 — 2002
Bachelors, Health Policy & Administration
EQT Corporation September 2014 - Present
Westinghouse Electric Company August 2008 - August 2014
Grane Healthcare 2007 - 2008
Automated Health Systems 2006 - 2007
Skills
Applicant Tracking..., Talent Acquisition, Technical Recruiting, Sourcing, College Recruiting, Talent Management, Workforce Planning, Recruiting, Onboarding, Employee Relations, Human Resources, HRIS, Nuclear, HR Consulting, Benefits Negotiation, Performance Management, Deferred Compensation, Succession Planning, New Hire Orientations, Employee Engagement, Project Management, Energy, Internet Recruiting, Labor Relations, Executive Search, Personnel Management, Engineering, Management, Job Descriptions, Employee Benefits, Behavioral Interviewing, Strategic Sourcing, Contract Recruitment, Leadership Development, Training, Employer Branding, HR Policies, Employment Law, Process Improvement, PeopleSoft, Interviews, FMLA, Screening, Organizational..., Temporary Placement, Benefits Administration, Hiring, Compensation & Benefit, Leadership, Organizational Design
Education
Indiana University of Pennsylvania 2002 — 2006
Human Resource Management
Southern Alliance Service Corporation March 2011 - Present
True Wisdom New Hope Ministries International Development Center, Inc. March 2004 - Present
Automated Health Systems 2012 - 2012
Envision Credit Union April 2004 - September 2006
City of Quincy 2006 - 2006
Kmart Corporation January 2002 - April 2004
Education
Florida Agricultural and Mechanical University 2001 — 2011
Bachelor of Science (BS), Accounting
Automated Health Systems April 2007 - Present
State of Illinois, Governor Office January 2003 - April 2007
Chicago Park District June 2002 - January 2003
Skills
Program Management, Project Planning, Policy, Performance Management, Leadership, Leadership Development, Process Improvement, Change Management, Analysis, Call Centers, Government, Budgets, Nonprofits, Proposal Writing, Management, Community Outreach, Policy Analysis, Public Policy
Education
Duquesne University School of Law
Pennsylvania State University
Bachelor of Science (BS), Accounting
Automated Health Systems April 2010 - Present
ACS XEROX Company July 1998 - 2009
Skills
Budgets, Business Analysis, Customer Service, Healthcare, Healthcare Information..., Income Statement, Insurance, Leadership, Leadership Development, Managed Care, Management, Medicaid, New Business Development, Process Improvement, Program Development, Program Management, Project Management, Project Planning, Public Speaking, Six Sigma, Strategic Planning, Team Building, Training
Education
Barry University
Bachelor's degree, Health Services Administration, Cum Laude
DWD/Job Service July 2012 - Present
Boy Scouts of America 2012 - Present
WIA/WorkSmart April 2012 - July 2012
HP/Enrollment Services Center January 2010 - January 2012
Automated Health Systems January 2010 - January 2010
Wisconsin Relay Telecommunications January 2002 - January 2009
Cracker Barrel January 1998 - January 2001
Rocky Rococo January 1993 - January 1998
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, HTML, Public Speaking, Interviews, Training, Time Management, Management, Leadership, Nonprofits, Event Planning, Community Outreach
Education
MATC Business Technology Academy 2010 — 2010
Associate Science Degree
Madison Area Technical College 1988 — 1990
Business Technology
James Madison Memorial High School
Automated Health Systems December 2013 - Present
Connextions January 2013 - December 2013
UnitedHealthcare September 2011 - January 2013
Magellan Health Services July 2004 - January 2011
ADP July 2001 - January 2003
CompBenefits January 2000 - April 2001
Boise Cascade May 1998 - January 2000
GE Capital May 1994 - June 1998
Skills
Microsoft Office, Outlook, Microsoft Excel, Microsoft Word, Workforce Management, Call Center, Process Improvement, Customer Service, Customer Satisfaction, Team Building, Vendor Management, Performance Management, Leadership, Operations Management, Insurance, Call Centers, Forecasting, Training, Management, Analysis, Team Management, Account Management, Time Management, Avaya, ACD, Data Analysis, Business Analysis, Customer Experience, Team Leadership, Cross-functional Team..., Strategy, Call Center Development, Employee Benefits, Outsourcing, Coaching, Customer Retention, Contact Centers, IEX, Capacity Planning, Start-ups, Quality Assurance, Business Process..., IVR, Metrics, Personnel Management, Workforce Planning, Change Management, Program Management, Call Center..., Contact Center...
Education
Morehouse College 1985 — 1990
Psycholgy
Automated Health Systems May 2011 - Present
Automated Health Systems March 2009 - Present
Corporate Resources Temporaries Inc May 2008 - December 2008
Spencer Technologies May 2007 - March 2008
Cingular Wireless August 2000 - August 2006
Cingular Wireless August 2000 - August 2006
Cingular Wireless August 2000 - May 2006
Skills
Microsoft Office, Customer Service, Windows, Customer Relations, Outlook, Word, Excel, Problem Solving, Troubleshooting, Mentoring, Team Building, PowerPoint, Customer Satisfaction, Call Center, Coaching, Organizational..., Telephone Skills, Public Speaking, Supervisory Skills, Time Management, Outstanding Customer..., Typing, Teamwork, Team Leadership, Staff Training, Call Centers, Human Resources
Education
Roosevelt University 2007 — 2009
Organizational Leadership
Roosevelt University, Evelyn T. Stone School of Professional Studies
B.A.degree, Organizational Leadership
Quest Diagnostics January 2013 - Present
KCI - Advanced Wound Care February 2012 - July 2012
Automated Health Systems October 2010 - January 2012
Johnson & Johnson - Centocor Ortho-Biotech 2008 - 2010
Johnson & Johnson - Janssen Pharmaceutica 2006 - 2007
Johnson and Johnson - Janssen-Ortho Mcneil Primary Care 2001 - 2005
Subway Sandwich Franchisee 1992 - 2001
Cafaro Company 1991 - 1991
Cafaro Company 1990 - 1991
Skills
Sales Operations, Selling, Sales, Business Planning, Training, Hospitals, Marketing, Start-ups, Budgets, Pharmaceutical Sales, Microsoft Excel, Managed Care
Education
Kent State University 1985 — 1989
Bachelor of Science Business Administration, Marketing
Automated Health Systems 2014 - 2015
Walgreens November 2006 - June 2014
Walgreens November 2006 - May 2014
Walgreens May 2005 - November 2006
PHH/Cendant Mortgage March 2003 - May 2005
QVC January 2000 - March 2003
Prudential's IIG call center August 1996 - January 2000
Skills
Business Analysis, Program Management, Workforce Management, Process Improvement, Call Center, Management, Call Centers, Outsourcing, Team Leadership, Leadership, Analysis, Cross-functional Team..., Project Management, Customer Satisfaction, Forecasting
Education
DeVry Institute 2001 — 2003
BAS, Telecommunications Management
Florida State College at Jacksonville 1990 — 1991
Northern Virginia Community College 1987 — 1988
Charles S. Monroe Vocational Technical Center
Business Data Processing
State of Wisconsin January 2012 - Present
Hewlett-Packard August 2010 - January 2012
Automated Health Systems November 2009 - August 2010
Glenbrook Security Services, Inc July 2003 - March 2009
Aon Hewitt September 2007 - February 2009
Skills
Management Consulting, Change Management, Strategic Planning, Business Strategy, Coaching, Management, Project Management, Leadership, Business Analysis, Vendor Management, Teamwork, Business Process..., Analysis, Process Improvement, Program Management
Education
Keller Graduate School of Management of DeVry University 2014 — 2016
Master's Degree, Project Management
DeVry University-Illinois 1999 — 2002
Bachelor's Degree, Computer Systems Networking and Telecommunications, B+
Senn High School 1995 — 1999
High School, General Studies
Automated Health Systems April 2014 - Present
Automated Health Systems May 2012 - April 2014
Automated Health Systems April 2011 - May 2012
Fiserv January 1999 - April 2010
CheckFree 1999 - April 2010
Griffin's Grove, Inc. May 1997 - January 2010
Bank One November 1997 - November 2000
GymKats August 1998 - January 1999
Granitewerks November 1996 - November 1998
Precision Stone August 1996 - November 1996
Skills
Training, Data Analysis, Call Centers, Leadership, Process Improvement, Team Building, Change Management, Project Management, Customer Service, Time Management, Customer Satisfaction, Incentive Programs, Coaching, Vendor Management, Management, Business Analysis, Program Management, Team Leadership, Strategic Planning, Windows, Software Documentation, Access, Microsoft Office, Technical Support, Analysis, Teamwork, Leadership Development, Presentations, Public Speaking, Microsoft Excel, Troubleshooting, Outlook, Lotus Notes, Operations Management, Microsoft Word, Recruiting, PowerPoint, PeopleSoft, SharePoint, Performance Management, Operating Systems, Technical Writing, Instructor-led Training, Instructional Design, Windows 7, Quality Assurance, Requirements Analysis, Six Sigma, HTML, Networking
Education
College of DuPage 1987 — 1988
Travel & Tourism
University of Southern California 1985 — 1986
Astronomy
Hinsdale Central High School 1981 — 1985
HS Diploma, AP Courses
Industries for the Blind, Inc. January 2015 - Present
Transitional Living Services September 2013 - May 2014
Automated Health Systems October 2013 - April 2014
Fellowship Health Resources March 2011 - July 2013
Skills
Mental Health Counseling, Mental Health, Group Therapy, Psychology, Crisis Intervention, Motivational..., Case Management, Social Services, Counseling Psychology, Behavioral Health, Interventions, Treatment, Mindfulness, Customer Service, Microsoft Office, Nonprofits, Research
Education
Howard University 2006 — 2011
Bachelor of Science (BS), Psychology
Shorewood High School 2002 — 2006
Automated Health Systems June 2010 - Present
ACS Healthcare Solutions June 2006 - June 2010
Skills
MS Project, Business Process, PMP, Business Analysis, Business Requirements, Program Management, Project Delivery, Business Process...
Education
University of Phoenix 2004 — 2006
Master of Business Administration (MBA)
Sullivan County Community College
Associate of Science (A.S.)
Automated Health Systems May 2014 - Present
Marshalls April 2012 - January 2014
Sophisticated Ladies August 2011 - April 2012
Borders Books and Music, Inc May 2011 - September 2011
Sophisticated Ladies January 2011 - August 2011
Phi Sigma Theta National Honor Society August 2010 - May 2011
Chevy Chase Bank May 2010 - August 2010
Skills
Customer Service, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Leadership, Financial Analysis, Access, Research, Banking, Public Speaking, Budgets, Analysis, Event Planning, Fundraising, Dedicated Professional
Education
Florida A & M University, School of Business and Industry 2009 — 2013
Bachelor of Science, Business Administration; Marketing
Florida Agricultural and Mechanical University 2009 — 2013
Bachelor of Science (BS), Business Administration
ADT May 2012 - Present
Automated Health Systems December 2010 - May 2012
Western & Southern Life/Monumental Life Insurance/American National Insurance 2000 - 2010
Skills
Training, Cold Calling, Sales, Insurance, Payroll, Human Resources, Finance, Customer Service, Microsoft Office, Management, Public Speaking, Team Leadership, Team Building, Leadership, PowerPoint, Administration and...
Education
Northeastern Illinois University
M.A, INNER CITY STUDIES
AUGUSTANA COLLEGE
B.A, PUBLIC ADMINISTRATION AND BUSINESS
DALEY COLLEGE
CPA Preperation
Automated Health Systems January 2014 - Present
GTECH January 2012 - December 2013
The Mary Brogan Museum October 2010 - April 2011
Lutheran Social Services May 2010 - December 2010
Lutheran Social Services January 2010 - May 2010
Firehouse Subs Headquarters July 2004 - August 2004
Spence Foundation June 2004 - August 2004
Subway July 2003 - May 2004
Skills
MySQL, Access, Troubleshooting, Databases, Servers, Operating Systems, Software Documentation, Testing, HTML, Windows 7, CSS, Windows, Visio, SQL, Active Directory, Computer Hardware, JavaScript, Microsoft Office, VMware, Windows XP, Customer Service, Technical Support, Virtualization, Windows Server, Information Technology, System Administration, Database Administration, SharePoint, PowerPoint, Web Development, Network Administration
Education
Florida State University 2009 — 2011
Bachelor of Science, Information Technology
Automated Health Systems February 2010 - Present
Arnold Graphic April 2000 - November 2009
MOTOROLA INC. February 1988 - August 1998
Skills
Strategic Planning, GMP, Clinical Research, Biotechnology, Oncology, Change Management, Validation
Education
Elgin Community College 2009 — 2009
CERTIFICATE, EKG TECH
Kaiser Permanente October 2014 - Present
State of Maryland September 2013 - February 2014
Cigna-HealthSpring December 2011 - September 2013
Franklin County Job & Family Services January 2008 - July 2009
Ohio State University Hospital - East September 2006 - January 2008
Ohio State University Hospital – East October 2005 - September 2006
The Ohio State University Medical Center November 2004 - October 2005
Automated Health Systems June 1998 - October 2004
Aetna Us HealthCare March 1997 - May 1998
Skills
Medical Records, Software Documentation, Medicaid
Education
Central Michigan University 2007 — 2013
Master of Science in Administration, Public Administration, Graduate
Central Michigan University 2007 — 2012
Masters Certificate, Human Resources Management/Personnel Administration, General
Central Michigan University 2007 — 2010
Masters Certificate, Health Services Administration
London Metropolitan University
BA Philosophy
Mertzenich & Associates March 2013 - Present
Automated Health Systems September 2011 - Present
Drop Zone Enterprises Incl October 2012 - September 2013
RIVERHAWKS April 2012 - August 2012
Talecris Plasma Resources September 2007 - February 2011
CRUSADERS' CLINIC August 2004 - March 2007
MERTZENICH PODIATRY January 1989 - January 2004
Skills
Medicaid, Coaching, FDA, Management, Customer Service, Team Building, Outlook, Data Entry, Public Speaking, Analysis, Customer Satisfaction, Program Management, Budgets, Access, Hospitals, Training, PowerPoint, Applicant Tracking..., Microsoft Word, Microsoft Excel, Healthcare Management, Time Management, Process Improvement
Education
University of Phoenix
Master's Degree, Business Administration, Healthcare Management concentration
Robert Morris University - Illinois
Medical Assistant; Diploma, Clinical and Administrative concentration
American Intercontinental University (AIU)
Bachelor's Degree, Business Administration, Healthcare Management concentration
ECHO Incorporated November 2014 - Present
POLYSCIENCE June 2012 - July 2014
Automated Health Systems February 2010 - June 2012
Elite Tasting Inc. December 2008 - December 2011
Prairie State Legal Services Inc. January 2009 - April 2009
TAX ASSOCIATES INC December 2005 - August 2006
Marshall Field's August 2004 - December 2004
Walgreens February 2003 - July 2004
Skills
Spanish, Interpreter-Spanish-Engl..., Customer Service, Management, PowerPoint, Microsoft Office, Microsoft Word, Microsoft Excel, Time Management, Research, Outlook, Event Planning, Data Entry, Leadership, Community Outreach, Negotiation, Event Management, Editing, Sales, Retail
Education
Lake Forest College 2005 — 2009
Bachelor of Arts, International Relations
College of Lake County 2003 — 2007
Associate Degree, Business Management and Liberal Arts
Durham County Government January 2013 - Present
Hewlett Packard August 2010 - July 2012
Automated Health Systems June 2010 - August 2010
Sitel November 2005 - April 2009
Urban League of Greater Madison August 1999 - June 2003
Skills
Project Management, Management, Customer Service, Call Center, Workforce Management, Service Improvement, Non-profits
Education
Herzing University 2010 — 2012
Bachelor of Science, Business Administration Project Management, Operations Management, Statistics, Accounting, 3.15
Madison Area Technical College 2004 — 2009
Associate of Science, Business Management
North Allegheny School District August 2011 - April 2012
North Allegheny Senior High School August 2011 - April 2012
Holy Family Institute October 2010 - April 2011
Automated Health Systems August 2008 - May 2010
David S. Zocchi Brain Tumor Center September 2007 - January 2008
Three Rivers Center for Independent Living October 2006 - October 2007
Achieva October 2005 - October 2006
Pressley Ridge October 2002 - October 2005
Education
University of Pittsburgh 2010 — 2012
Master of Social Work, Direct Practice - Home and School Visitor Certificate
University of Pittsburgh
Masters, Social Work
Duquesne University
Bachelor of Science, Organizational Behavior and Communication
Automated Health Systems 2011 - 2012
Magee-Womens Hospital August 2007 - November 2010
Education
Bradford School 2002 — 2003
College Diploma, Accounting
Carrick High School 1998 — 2002
Academic & Applied Technologies Diploma
PNC Bank November 2006 - January 2011
Automated Health Systems April 2006 - November 2006
Mainstay Life Services November 2005 - April 2006
Allegheny East MH/MR Inc October 2003 - November 2005
Am Guard April 2003 - October 2003
United States Post Office May 2002 - November 2002
Dollar Financial January 2002 - May 2002
Ran Medical April 2001 - December 2001
Education
Indiana University of Pennsylvania 2010 — 2012
Cheonggang Academy
Business Management Associates of Science; Associates of Science, Human Resources
Community College of Allegheny County
Bachelors of Science, Human Resources
Indiana University of Pennsylvania
Bachelors of Science, General Business
BEST WESTERN PLUS InnTowner and The Highland Club June 2012 - Present
Automated health Systems April 2010 - May 2010
Skills
Bilingual, Windows 7, Facebook, Customer Service, Gmail, Internet, Microsoft Office, Google Maps, Google Chrome, Google Calendar, Google Earth, Google App Engine
Education
Madison Area Technical College 2011 — 2014
Associate's degree, Business Management
Boscobel High School 2005 — 2009
Automated Health Systems 2011 - Present
Skills
•Competent in...
Education
Florida A&M University 2007 — 2010
Master's degree, Social Work, A
UPMC June 2013 - February 2014
Automated Health Systems November 2006 - April 2010
Magee-Womens Hospital October 2002 - November 2006
Skills
Nursing, BLS, Inpatient, Hospitals, Patient Safety, Acute Care, Medical/Surgical
Education
Indiana University of Pennsylvania 1994 — 1998
Bachelor of Science (B.S.), Nursing
Automated Health Systems February 2015 - Present
LabCorp October 1998 - March 2015
Skills
Healthcare, Microsoft Word
Education
Lively Technical Center
American society of phlebotomy technology
Tallahassee Community College
Associate's degree, Information Technology
MAXIMUS August 2013 - Present
Gerber Scientific International September 2012 - May 2013
Automated Health Systems September 2011 - May 2012
Prudential Financial Services May 2009 - November 2009
Kelly Educational Services September 2008 - April 2009
Merrill Lynch International January 2002 - January 2006
Merrill Lynch Corporate Headquarters January 1999 - January 2001
Skills
Sales, Technical Support, Customer Service, Microsoft Office, Microsoft Excel, Leadership, Training, Public Speaking, Microsoft Word, PowerPoint
Education
Georgetown University 2010 — 2011
Financial Services, CFP Mandatory Education
City College of the City University of New York 1995 — 1998
Bachelor, Arts and Science / Education
Comcast Cable September 2014 - Present
Comcast Cable January 2013 - September 2014
Citi July 2011 - March 2012
Automated Health Systems September 2010 - June 2011
Skills
CRM, Microsoft Office, Microsoft Excel, Project Management, Team Building, Solution Selling, Telecommunications, New Business Development, Microsoft Word, Cloud Computing, Customer Experience, Avaya, Customer Satisfaction, Cabling, Customer Retention, VoIP, Broadband, Troubleshooting, Workforce Management, IP, Computer Network..., T1, Provisioning, Telephony, Technical Support, Wireless, Call Centers, Ethernet
Education
Saint Leo University 2013 — 2016
Bachelor of Arts (B.A.), Accounting
Automated Health Systems
Skills
Healthcare, Customer Service, Public Speaking, Medicaid, Coaching, Healthcare Management, Managed Care, Microsoft Word, Microsoft Office, Team Building, Community Outreach, PowerPoint
Education
Florida Agricultural and Mechanical University 2008 — 2014
Cell/Cellular and Molecular Biology
Robert Morgan Educational Center 2004 — 2008
Diploma, Dental Assisting/Assistant
PwC January 2014 - Present
Automated Healthcare Solutions June 2013 - December 2013
Automated Health Systems April 2011 - June 2012
Education
La Roche College 2011 — 2013
Bachelors of Science, Accounting and Business/Management
Community College of Allegheny County 2009 — 2011
Automated Health Systems April 2011 - Present
Education
San Jose State University
Library Science
Tresta May 2015 - Present
VMC January 2015 - Present
Tresta September 2014 - May 2015
Automated Health Systems January 2014 - September 2014
Nefetari's Fine Cuisine and Spirits August 2013 - 2014
Subway August 2012 - August 2013
Skills
Critical Thinking, Strategic Thinking, Personal Communication, Team Leadership, Leadership, Facebook, Originality, Software Installation, Independent Thinking, Microsoft Excel, Management, Microsoft Word, Computer Building, Microsoft Office, Public Speaking, Customer Service, Communication, Research
Education
Florida State University 2015 — 2016
Graduate Certificate in Project Management, Project Management
Florida State University 2014 — 2015
Master's degree, Applied American Politics and Policy, 3.75
Florida State University 2010 — 2014
Bachelor of Science, Economics and Political Science, 3.0
Banker Lopez Gassler P.A. December 2014 - Present
Burger King Corporation June 2011 - November 2014
Automated Health Systems August 2013 - November 2013
Education
Tallahassee Community College 2013 — 2016
Associate's Degree, Biology, General
Automated Health Systems June 2015 - Present
Dell May 2000 - April 2015
Primerica Financial Services May 1997 - May 2004
Skills
Customer Service, Driven By Results, Computer Hardware..., Software Troubleshooting, Communication, Problem Solving
Education
Austin Peay State University
Bachelor's degree, Computer Information Systems
DeVry Institute of Technology, Columbus, OH
Bachelor's degree, Electronic Engineering Technology