Avaya Inc
Industry: Technology company
DescriptionAvaya is an American multinational technology company headquartered in Santa Clara, California that specializes in business communications, specifically unified communications, contact center, and services. Customer service: 00 1 908-953-6000 Headquarters: Santa Clara, California, United States Revenue: 3.27 billion USD (2017) CEO: Jim Chirico (1 Oct 2017–) Subsidiaries: Radvision, Zang, Inc., Avaya Global Services, Parent organization: Avaya Hldgs
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Avaya Inc Employees
Allied Security Trust July 2014 - Present
Avaya Inc. September 2004 - June 2014
Goodwin Procter LLP 2000 - 2004
Weingarten, Schurgin, Gagnebin & Hayes LLP 1995 - 2000
U.S. Court of Appeals for the Federal Circuit 1995 - 1995
Skills
Intellectual Property..., Patent Prosecution, Patent Litigation, Patent Portfolio..., Intellectual Property, Patent Strategy, Licensing Agreements, Licensing, Trademark Infringement, Trademark Prosecution, Trademarks, Registered Patent..., Intellectual Property..., Copyright Law, Patents, Litigation, Department Budget..., Patent Applications, Trade Secrets, Patentability, IP, Software Licensing, Software Patents, Telecommunications, Mergers & Acquisitions, Invention, Corporate Law, Prosecution, Due Diligence, Domain Names, Privacy Law, Patent Portfolio..., Legal Writing, Client Counseling, Appeals, Venture Capital, Trials, Joint Ventures, Strategy, Cyberlaw, Data Privacy, Corporate Governance, Legal Advice, Legal Opinions, Commercial Litigation, Licensing Negotiations, Contract Negotiation, Intellectual Asset...
Education
Franklin Pierce Law Center 1993 — 1996
J.D., Intellectual Property Law
Clarkson University 1987 — 1991
B.S.E.E., Electrical & Computer Engineering
InterCloud Systems, Inc. January 2014 - Present
Agnanti Consulting Services March 2012 - December 2013
Resource Technologies March 2010 - February 2012
Avaya Inc. November 2007 - October 2009
IC Intracom August 2005 - October 2007
Avaya Inc. October 2000 - July 2005
Mercury Technology Services August 1998 - September 2000
AT&T Paradyne June 1993 - July 1998
Skills
Program Management, Product Management, Project Management, P&L Management, Product Marketing, Account Management, Marketing Strategy, New Business Development, Team Leadership, Cross-functional Team..., Vendor Management, Team Management, Pricing, Market Research, MS Project, Excel, Product Development, Team Building, Problem Solving, Negotiation, Forecasting, Customer Service, Contract Negotiations, Process Improvement, Contract Negotiation, Online Marketing, Business Planning, Sales Support, Marketing Communications, Business Management, Word, Planning, Budgeting, Strategic Planning, Business Strategy, Cloud Computing, Management, Budgets, Sales Operations, Telecommunications
Education
Project Management Institute (PMI)
Certified Project Management Professional (PMP), Project Management
LaSalle Computer Learning Center
Certificate, Microsoft Project 2010
Dale Carnegie
Certificate, Strategic Selling
AT&T School of Business
Certificate, Strategic Marketing Principles
The George Washington University - School of Business
Certificate, Project Leadership, Management, and Communications
AT&T School of Business
Certificate, Product Management Concepts
Eckerd College
Bachelor's, Marketing
Executrain
Certificate, Microsoft Project
AT&T Paradyne
Certificate, Project Management
Bergen Community College
Associate's, Computer Science
Four Steps Research February 2013 - Present
Avaya Inc December 2009 - January 2013
Nortel Networks September 1990 - December 2009
BNR Inc July 1987 - August 1990
Education
University of California, Davis 1985 — 1987
Master of Science (MS), Electrical Engineering
University of Nebraska-Lincoln 1980 — 1985
Bachelor of Science (BS), Electrical Engineering
Boston Architectural College 2009 — 2012
Graduate Certificate, Sustainable Design
The Berry Company April 2013 - Present
West Harbor Consulting April 2011 - April 2013
STi Prepaid LLC (a Leucadia Company), New York, NY 2007 - 2011
New York City Board of Education 2005 - 2007
Teligent Inc 2003 - 2005
Avaya Inc January 1998 - January 2003
Skills
Telecommunications, Salesforce.com, Management, Sales Management, Integration, Business Planning, Mergers & Acquisitions, Team Leadership, Enterprise Software, Sales Operations, Logistics, Project Planning, Analysis, Wireless, Sales
Education
City College 2005 — 2007
M.B.A. Degree, Education (Math)
Adelphi University 1991 — 1994
M.B.A, Finance and Financial Management Services
Saint John's University 1985 — 1988
B.S. Degree, paralegal
AVAYA INC July 2014 - Present
USAA September 2012 - July 2014
MasterCard March 2012 - September 2012
Infosys Technologies Ltd May 2006 - March 2012
Skills
Java, J2EE, Spring, Maven, Hibernate, Java Enterprise Edition, Agile Methodologies, J2EE Application..., Core Java, JSP, SOA, WebSphere Application..., Eclipse, Software Development, Scrum, jQuery, Servlets, Websphere, HTML, Web Development, Design Patterns, AJAX, JSON, SDLC, Web Applications, Tomcat, Requirements Analysis, Software Engineering, Spring Webflow, CSS, JUnit, REST, JavaScript, Weblogic, Subversion, Continuous Integration, OOP, PL/SQL, Log4j, Spring Framework, WebLogic, WebSphere, Unix, ClearCase, Software Project...
Education
Anna University 2001 — 2005
Bachelor Of Engineering, Electrical and Electronics
Avaya March 2014 - Present
Avaya Inc. November 1995 - Present
Avaya November 1995 - March 2014
Avaya Inc September 2001 - December 2008
Lucent Technologies January 1996 - January 2000
Avaya Inc January 1995 - September 1998
AT&T January 1995 - January 1996
Skills
Training, Telecommunications, Sales, Customer Service, Accounting, Invoicing, Process Scheduler, Call Centers, Avaya, Telephony, VoIP, Customer Satisfaction, Process Improvement, Unified Communications, Troubleshooting, Leadership, Workforce Management, CRM, Team Leadership, Vendor Management, Call Center, Wireless, Account Management, Direct Sales, Software Documentation, Customer Experience, Management, Program Management, Operations Management, Cross-functional Team..., Call Center Development, Business Process..., Forecasting
Education
Southern Nazarene University 2013 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
American InterContinental University 2010 — 2012
Associate's degree, Business Administration
Queen City Vocational Center Computerized Accounting
Accounting
BAE Systems Applied Intelligence June 2013 - Present
Avaya Inc. February 2004 - May 2013
Avaya, Inc. September 2002 - February 2004
Avaya October 2000 - September 2002
Alcatel-Lucent July 1997 - October 2000
Time Warner Inc. November 1991 - June 1997
Skills
Product Marketing, Channel Marketing, Digital Marketing, Marketing Strategy, Web Marketing, Channel, Global Marketing, Go-to-market Strategy, Sales Enablement, Channel Programs, Net Promoter Score, Sales, Sales Presentations, Brand Management, Strategic Planning, Demand Generation, Web Media, Analyst Relations, Corporate Communications, Software Packaging, Services Marketing, Vertical Marketing, Project Planning, Event Planning, Brand Positioning..., Multi-channel Marketing
Education
NYU Stern School of Business 1983 — 1986
Bachelor of Applied Science (BASc), Marketing
Saint John's University 1988 — 1990
Master of Business Administration (MBA), Marketing
Sanno University 1986 — 1986
Summer program, Japanese Business & Management
Avaya, Inc August 2001 - May 2014
Nortel May 1995 - August 2001
Nortel September 1990 - May 1995
Skills
SIP, VoIP, ISDN, Telephony, Avaya, IP, H.323, Unified Communications, Telecommunications, IVR, TDM, Scopia video, Project Management, Project Planning, Project Delivery
Education
Bryant College
Smithfield High School
Intel Corporation March 2011 - Present
Intel Corporation July 2009 - March 2011
Intel Corporation January 2005 - July 2009
AVAYA Inc May 2004 - September 2004
Pacific Wealth Management August 1999 - July 2002
Skills
Product Marketing, Marketing Strategy, Market Analysis, Strategic Planning, Customer Relations, Go-to-market Strategy, Marketing Management, Forecasting, Marketing Communications, New Business Development, Business Planning, Channel, Data Analysis, Team Leadership, Market Development, Customer Service, Market Research, Strategic Alliances, Integrated Marketing, Business Development, Marketing, Management
Education
Arizona State University - W. P. Carey School of Business 2003 — 2005
MBA, Services Marketing
University of California, San Diego 1995 — 2000
B.S, Management Science / Economics
CACI International Inc February 2010 - March 2012
Ethicon (a Johnson & Johnson Company) January 2009 - December 2009
I.D. Systems, Inc. May 2008 - January 2009
INTEL November 2003 - November 2007
Avaya Inc. September 2000 - September 2002
Lucent Technologies September 1996 - September 2000
AT&T April 1984 - September 1996
Skills
Visio, Manufacturing, AutoCAD, Software Documentation, Agile Methodologies, Testing, PCB design, Program Management, CAD, Engineering, Change Management, Product Development, Management
Education
Brookdale Community College 1981 — 1984
A. A. S., Drafting and Design Technology
HP Enterprise Services, LLC November 2014 - Present
Avaya August 2012 - October 2014
Avaya INC August 1999 - April 2012
Cavanaugh's Hospitality and G&B Select-a-Seat May 1993 - November 1998
Skills
Customer Relations, Customer Service, Customer Satisfaction, Customer Experience, Customer Loyalty, Customer Retention, Microsoft Office, Siebel, Maestro, Apollo, SAP R/3, Sabre, Telecommunications, Telephony, TCP/IP, LAN/WAN, PRI, T1, LAN-WAN, Workforce Management, SIP, Brand Loyalty, WAN, Technical Support, Routing, Wireless, Routers, Call Center, IP, Call Centers, H.323, Avaya, IVR, QoS, Voice Mail, IP PBX, System Administration, VoIP, TDM, Switches, Unified Messaging, ACD, MPLS, Unified Communications, Cabling, Cisco Technologies, Troubleshooting, ISDN, Ethernet, Managed Services
Education
Ashford University 2008 — 2010
Associate of Arts (A.A.), Business Administration and Management, General, 4.0
Aims Community College 2001 — 2001
Certification, PC applications
Eastern Washington University 1994 — 1995
General education with an emphasize on mathematics, 3.0
Eastern Washington University 1988 — 1989
General education with and emphasizes on mathematics, General education with and emphasizes on mathematics, 3.0
Avaya Inc. 2009 - Present
University of California, Berkeley, Haas School of Business 2014 - 2015
University of California, Berkeley, Haas School of Business 2014 - 2015
Nortel 2007 - 2008
Nortel 2003 - 2007
Nortel Networks 1998 - 2002
Ungermann-Bass 1997 - 1998
Novell 1991 - 1997
NetScout Systems 1990 - 1991
Hewlett-Packard June 1988 - May 1990
Skills
Cross-functional Team..., WLAN, Management, Wireless, Ethernet, Strategy, Integration, Product Development, Mergers, Cloud Computing, Technical Leadership, Program Management, Software Development, Enterprise Software, Mergers & Acquisitions, Product Management, Start-ups, Vendor Management, Product Marketing, Testing, TCP/IP
Education
University of California, Berkeley, Haas School of Business 2014 — 2015
Master of Business Administration (MBA)
College of Engineering, Guindy 1982 — 1986
B.S.E.E, Electronics, Computer Science
Window Nation February 2014 - Present
Roto-Rooter Plumbing and Drain Service March 2013 - Present
Window World of Youngstown March 2012 - January 2013
Regency Windows August 2004 - January 2012
Invention Companies November 2003 - August 2004
Avaya Inc December 1999 - November 2003
Component Systems June 1998 - December 1999
Shields Incorporated April 1996 - June 1998
Knudsen, Engineers and Builders June 1989 - April 1996
gasification projects January 1980 - January 1989
Skills
Sales Management, Engineering Management, Construction Management, Sales Operations, New Business Development, Account Management, Sales, Key Account Management, Sales Presentations, Pricing, Business Development, Customer Satisfaction, Cold Calling
Education
Columbus University 2004 — 2006
Bachelor, Business Administration
Valley Forge High School 1971 — 1973
Hewlett-Packard November 2012 - Present
Saint Peter's College June 2008 - December 2012
Hewlett-Packard December 2011 - November 2012
Siemens Enterprise Communications January 2010 - December 2011
AVAYA INC February 2007 - May 2008
VERIZON COMMUNICATIONS July 2004 - February 2007
Microsoft March 2002 - July 2004
Microsoft 2002 - 2003
EXPANETS INC. (now defunct) January 2000 - January 2002
Avaya January 1998 - January 2000
Skills
Channel, Alliances, Consultative Selling, New Business Development, Account Management, Resellers, Channel Management, Channel Partners, Solution Selling, Unified Communications, Managed Services, Enterprise Software, SaaS, Go-to-market Strategy, Partner Management, Strategic Partnerships, Cloud Computing, Selling, Team Building, Business Alliances, Business Strategy, Strategic Planning, Salesforce.com, Sales, Leadership, Management, Sales Process, Business Development, Sales Operations, Strategy, Data Center, Integration, Telecommunications, Training, Consulting, Networking, Sales Management, Project Management, Professional Services, Start-ups, Virtualization
Education
International School of Management 2012 — 2017
Doctor of Philosophy (PhD), International Business
Saint Peter's University
Master's Degree, Accounting
Saint Peter's University 2004 — 2007
MBA, Finance
Saint Peter's University 1996 — 2003
BS, Business Management
Coaxis - Viewpoint Construction Software 2007 - Present
HSBC June 2006 - July 2007
HSBC December 2005 - June 2006
HSBC (formerly METRIS COMPANIES INC.) September 2001 - December 2005
AVAYA INC. March 1997 - June 2001
AVAYA INC. September 1995 - March 1997
Skills
Microsoft SQL Server, SQL, Databases, Agile Methodologies, .NET, Testing, T-SQL, VB.NET, C#, Visual Studio, Scrum, Programming, Visual Basic, Software Development, ASP.NET, Crystal Reports, Enterprise Architecture, SSRS, SharePoint
Education
Arizona State University 1988 — 1992
Bachelor of Science (BS), CIS
Arizona State University 1988 — 1992
Bachelor of Science (BS), CIS
Bank of America August 2005 - Present
Avaya Inc August 2000 - February 2005
Skills
Unix, VoIP, Linux, Perl, Troubleshooting, Telecommunications, Servers, VBScript, DOS Batch scripting, Photoshop, Hardware Troubleshooting, Vendor Management, Windows Scripting, Web Scraping, SDLC, Requirements Analysis, Disaster Recovery, GIMP, Networking, Integration, Data Center, Data Mining, Powershell, Active Directory
Education
Brigham Young University 1997 — 2000
Bachelor of Science (BS), Electronic Engineering Technology, 3.7
Brigham Young University
Bachelor of Science, Electronics Engineering Technology
Red Rocks Community College 1993 — 1995
Associate of Applied Science, Digital Electronics
Colorado University
Master of Science, Electrical Engineering
Fire Alarm Marketing 2008 - Present
Northeastern University January 2011 - Present
SOAR55 April 2010 - Present
Avaya 2001 - 2008
Avaya Inc January 2000 - 2008
Avaya Inc. August 2001 - December 2004
Digital Equipment Corporation 1993 - 1997
Proteon 1980 - 1985
Codex 1980 - 1984
Skills
Go-to-market Strategy, Strategic Partnerships, Product Marketing, Transportation, Product Management, Channel, Program Management, Competitive Analysis, Telecommunications, SaaS, Marketing, Multi-channel Marketing, Business Development, Strategy, People Skills, Mobile Devices, Professional Services, Management, Security, Business Alliances, Start-ups
Education
Bryant University
MBA
State University of New York at Buffalo
BA
University of Rochester
ma
Standard Chartered Bank July 2010 - Present
Kinetic Trading Strategies, LLC February 2010 - June 2010
The City University of New York (CUNY) May 2009 - August 2009
The City University of New York (CUNY) August 2003 - July 2007
Avaya Inc June 2006 - June 2007
Punjab Communications Limited August 2001 - August 2003
Skills
Prop Quant Trading, CEP, Algorithms, Neural Networks, Quantitative Finance, Trading Systems, Time Series Analysis, Quantitative Analytics, R, Machine Learning, Bloomberg, VBA, Monte Carlo Simulation, Capital Markets, Equity Derivatives, Financial Markets, Financial Modeling, Trading, Trading Strategies, Equities, Statistical Modeling, Portfolio Management, Market Risk
Education
Carnegie Mellon University - Tepper School of Business 2007 — 2009
MS, Computational Finance
City University of New York Graduate Center 2005 — 2007
PhD, Electrical/Computer Engineering
Columbia Engineering 2005 — 2005
Exchange Student, Electrical Engineering
City University of New York City College 2003 — 2004
MSc, Electrical/Computer Engineering
North Maharashtra University 1997 — 2001
BE, Electrical and Electronics Engineering
Stanley Black & Decker, Inc. May 2014 - Present
Carousel Industries - Platinum Avaya Business Partner 2011 - Present
Carousel Industries March 2011 - May 2014
Avaya October 2000 - March 2010
Avaya Inc. 1992 - 2010
Skills
Avaya, SIP, H.323, Telephony, VoIP, Unified Communications, Voice Mail, IP, Telecommunications, LAN-WAN, Unified Messaging, Switches, Video Conferencing, WAN, Managed Services, Call Center, Audix, Wireless, TDM, CompTIA A+ Certification, CompTIA Network+..., Military, Avaya Communication..., G450, G350, G700, G650, Avaya Aura, S8300, S8700, Definity, Intuity LX, OSHA 10, CompTIA Network+, CompTIA A+ Essentials, Software Installation, ISDN, Media Gateways, ACD, T1, QoS, Cisco Call Manager, Call Centers, CTI
Education
College of Lake County 1988 — 1989
Navy Rating School, FC Class "A" School
N/A
N/A
Naugatuck Valley Community College
In progress, Computer Systems Networking and Telecommunications
St. Stanislaus
St. Stanislaus
Affinity Group, Inc. December 2007 - June 2012
Keller Williams Executives Realty June 2002 - January 2009
Avaya, Inc January 2003 - April 2005
Avaya, Inc April 1998 - January 2003
US Army May 1994 - May 1997
U.S. Army July 1987 - August 1991
Skills
Program Management, Troubleshooting, Telecommunications, Leadership, Software Documentation, Management, Microsoft Office, Security, Customer Service, Telephony, Call Centers, Training, Team Leadership, Process Improvement, Vendor Management, Team Building, Team Management, Product Management, Direct Sales, Real Estate, Military Experience, IP, Customer Satisfaction, Analysis, Technical Support, Networking, Contract Negotiation, Data Analysis, Coaching, Sales, CRM, Integration, Project Planning, Cross-functional Team..., Customer Relations, VoIP, TCP/IP, LAN-WAN, Software Installation, Information Technology, Switches, Problem Solving, Account Management, Servers, Disaster Recovery, Wireless, Avaya Technologies, Business Intelligence, Cisco Technologies, VMware vSphere
Education
University of Phoenix 2006 — 2009
Bachelor's Degree, Information Technology, 3.86
University of Maryland 1995 — 1997
Asian Studies/Civilization
Adrian High School 1984 — 1987
Arapahoe Community College
Computer Network Technology Certificate
TMS Gateway Tours/ Gray Line of Seattle April 2009 - Present
Avaya, Inc May 1997 - August 2005
Education
Boston University Brussels Graduate Center (BUB) 1979 — 1983
MSBA, Business
University of Arkansas 1971 — 1975
BSBA, Marketing
CVS Caremark Corporation September 2013 - Present
Avaya Inc. September 2005 - September 2013
Fisher & Phillips 1996 - 2005
Carpenter Bennett & Morrissey September 1995 - September 1996
Skills
Employment Law, Litigation, Commercial Litigation, Trade Secrets, Dispute Resolution
Education
University of Pennsylvania Law School 1992 — 1995
JD
Bucknell University 1987 — 1991
Bachelor of Arts, English, Political Science
CA Technologies December 2013 - Present
Electric Cloud November 2012 - November 2013
Phacil, Inc March 2012 - September 2012
Integware Inc. February 2008 - March 2012
Avaya Inc. January 2000 - February 2008
Summit Biotechnology October 1998 - November 1999
Skills
Technical Writing, Project Management, Technical Publications, Technical Communication, Online Help, Documentation, Guides, Manuals, Technical Documentation, Single Sourcing, Agile, Software Documentation, Agile Methodologies, XML, Testing, Scrum, FrameMaker, Quality Assurance
Education
Colorado State University 1987 — 1991
Bachelor of Science, Microbiology
Jabil Circuit + StackVelocity April 2014 - Present
Jabil 2011 - April 2014
Hewlett-Packard June 2006 - February 2011
Hewlett-Packard June 2006 - February 2011
Maxtor 2005 - 2006
MAXTOR CORP 2005 - 2006
Avaya 2004 - 2005
AVAYA, INC 2004 - 2005
Agilent Technologies January 2001 - January 2003
Agilent Technologies 2001 - 2003
Education
University of Idaho 1989 — 1991
BS, Chemical Engineering
Vanderbilt University 1984 — 1988
BS, Mathematics
Colorado State University
MBA, Business Operations
Colorado State University
MBA, Business Operations
University of Idaho
B.S, Chemical Engineering
Vanderbilt University
B.S, Mathematics
Resources Global Professionals August 2004 - Present
Avaya Inc 1996 - 2001
Lucent Technologies-BCS Mexico April 1996 - November 1997
AT&T 1994 - 1996
Skills
International Project..., Business Process..., Acquisition Integration, SOX, International Accounting, Governance
Education
University of Phoenix 2004 — 2006
MBA, Accounting
Baruch College, City University of New York (CUNY)
BBA, Economics/Finance
Darden – University of Virginia
Certificate, Power and Leadership
Taproot Foundation June 2009 - November 2009
Kaiser Permanente July 2004 - March 2009
Project Management Institute January 2007 - September 2007
London Borough of Greenwich March 2003 - January 2004
Avaya Inc. June 2000 - November 2002
Skills
Program Management, Business Process..., Project Management, Visio, MS Project, Business Analysis, SAP, Access, Change Management, PMO, Business Development, Project Planning, Leadership Development, Process Improvement, IT Management, Training, Management Consulting, PMP, Project Portfolio..., Business Transformation, Business Process, Risk Management, IT Strategy, Business Intelligence, Strategy, Governance, Analysis, ERP, Consulting
Education
Cass Business School
MBA
Columbia College Chicago
Jabra December 2010 - October 2014
CIA-Consultants in Action January 2010 - January 2012
Strategic Marketing & Business Consulting August 2008 - November 2010
Avaya February 2006 - June 2008
Avaya, Inc February 2003 - February 2006
Avaya October 2000 - February 2003
Lucent Technologies February 1998 - September 2000
Lucent Technologies March 1997 - September 1998
Siemens April 1995 - March 1997
County of San Mateo February 1994 - March 1995
Skills
CRM, APAC, Unified Communications, Channel, Telecommunications, Solution Selling, Managed Services, Go-to-market Strategy, VoIP, Product Management, Multi-channel Marketing, Product Marketing, SaaS, Strategic Partnerships, Call Center, Professional Services, Cross-functional Team..., Contact Centers, Business Alliances, Enterprise Software, Telephony, Management, Strategy, Account Management, Wireless, Business Development, Demand Generation, Channel Partners, Business Strategy, Marketing Strategy, Lead Generation, Avaya, Cloud Computing, Program Management, Pre-sales, Mobile Devices, Executive Management, Sales, Analytics, IP, Call Centers, Sales Operations, Selling, Networking, Direct Sales, Leadership, Partner Management, Sales Process, Marketing, Start-ups
Education
Rutgers The State University of New Jersey--Institute for Management & Executive Development 2008 — 2009
Lean & Six Sigma Trained Black Belt Certificate
Art Institute of Pittsburgh
AA, Photography & Multi-Media Production
Penn State University
Mechanical Engineering-2 years
Youngstown State University
Bachelor Science, Marketing-Major Accounting-Minor
UserFocus, LLC January 2009 - Present
The Kohl Group February 2008 - January 2009
Avaya Inc. October 2000 - January 2008
Lucent Technologies October 1996 - October 2000
Bell Labs January 1990 - October 1996
Bell Labs May 1978 - January 1990
Education
Carnegie Mellon University 1967 — 1973
Ph.D, MS, BS, Cognitive Psychology & Mathematics
Avaya June 2006 - June 2015
New Century Mortgage Corporation / RBC May 2005 - June 2006
Lenders Direct Capital Corporation January 2005 - June 2005
MGIC August 2002 - December 2004
Avaya Inc. August 2000 - July 2002
EchoStar Communications September 1999 - July 2000
Skills
Managed Services, Unified Communications, RFP, Telecommunications, Management, VoIP, Solution Selling, Project Management, Leadership, Strategic Planning, Program Management, Education, Religious Studies, Graphic Design, Desktop Publishing, Microsoft Word, Adobe Professional, Teaching, Coaching, Project Planning, Graphics, Formatting Documents
Education
Colorado State University 1989 — 1995
Bachelor of Liberal Arts, Liberal Arts, Teaching Certificate, Certification in Religious Studies
BookKeeping Express April 2012 - Present
Avaya Inc 1999 - 2012
Lucent NetCare 1999 - 2000
Intermedia Communications 1998 - 1999
United States Air Force 1985 - 1998
Skills
Business Analysis, Business Process..., Data Analysis, Project Management, Accounting, Financial Reporting, Bookkeeping, Military Experience, Space Systems, Telecommunications, Defense Contracting, Statistical Tools, Process Improvement, Process Simulation, Information Technology, Information Security, Operations Management, Operations Research, Automotive, System Testing, Marketing, Creativity, Social Media, Social Networking, Communication, Listening to customers
Education
Air Force Institute of Technology-Graduate School of Engineering & Management 1990 — 1991
Master of Science (MS), Business Administration, Management and Operations
Fairleigh Dickinson University 1983 — 1985
Bachelor of Science (B.S.), Electrical, Electronics and Communications Engineering
Texas A&M University 1978 — 1982
Electrical, Electronics and Communications Engineering
PMTelco January 2012 - Present
AdvanTel Networks September 2007 - August 2011
Avaya Inc April 2000 - August 2007
Lucent Technologies March 1998 - April 2000
Interactive Business Systems October 1997 - March 1998
Thomas Staffing July 1997 - September 1997
Thomas Staffing April 1997 - June 1997
Skills
Avaya, Voice Mail, VoIP, SIP, Telecommunications, ACD, ISDN, H.323, Unified Communications, SIP Trunking, PRI, IP PBX, TCP/IP, MPLS, Unified Messaging, Media Gateways, Unix, IP Phones, QoS, IMAP, Modular Messaging, Media Servers, Avaya Communication..., Avaya Aura
Education
Rancho Santiago 1992 — 1994
General Education
Chapman University 1990 — 1992
Communications
Spectralink Corporation March 2015 - Present
Cbeyond - now a Birch Company August 2013 - February 2015
Cbeyond August 2011 - August 2013
Warner Cable April 2008 - October 2010
Warner Cable January 2007 - April 2008
Avaya Inc September 2000 - October 2006
Skills
Troubleshooting, Hardware, Video, Analysis, Software Installation, Telecommunications, Telephony, Software Documentation, Switches, IP, Help Desk Support, Call Centers, T1, Technical Support, VoIP, Networking, Leadership, Customer Service, Project Planning, Avaya, Routers, Avaya Technologies
Education
Colorado Christian University 2009 — 2012
Bachelor of Science, Organizational Management, Magna Cum Laude
Colorado Christian University 2009 — 2012
Organizational Management
Tangibl, LLC August 2013 - Present
Chinook Energy, LLC February 2010 - March 2013
U.S. Department of Energy & Independent Work April 2009 - February 2010
NRG Energy, Inc. June 2004 - January 2009
Avaya Inc. January 2001 - June 2004
Exelon April 1999 - December 2000
Air Products & Chemicals August 1995 - April 1999
American Express July 1994 - July 1995
Skills
Mergers, Business Planning, Business Process..., Competitive Intelligence, Project Finance, Corporate Finance, New Business Development, International Business, Project Coordination, Financial Analysis, Decision Support, Mergers & Acquisitions, Start-ups, Renewable Energy, Team Building, Financial Modeling, Strategy, Risk Management, Cross-functional Team..., Business Strategy, Competitive Analysis, Business Development, Analysis, Valuation, Finance, Venture Capital, Executive Management, Energy, Contract Negotiation, Program Management, Management, Leadership
Education
Carnegie Mellon University - Tepper School of Business 1992 — 1994
MBA, Finance, Strategy & International Business
University of Virginia 1984 — 1986
Bachelors, Economics
Avaya Inc October 2011 - Present
Sipera Systems April 2010 - October 2011
Sipera Systems August 2005 - March 2010
Symbiosys Technologies June 2004 - August 2005
Skills
Testing, SIP, VoIP, TCP/IP, Network Security, Telecommunications, Quality Assurance, Test Planning, Unified Communications, Regression Testing, Management, Requirements Analysis, SDLC, VMware Server, VMware Infrastructure, Avaya Communication..., IXIA, Avaya Aura, Linux, Integration, SNMP, Software Quality..., Routers, Enterprise Software, Unix, Cisco Technologies, IP, Networking, Cloud Computing, JIRA, Performance Testing, HP Quality Center, Agile Methodologies, Virtualization, Avaya Technologies
Education
University of Madras 1998 — 2001
MCA, Master of Computer Applications
Andhra University 1993 — 1996
BSc, computers
Envision HealthCare, formerly, Emergency Medical Services Corporation October 2007 - Present
Envision Healthcare Corporation 2007 - Present
Avaya Inc January 1998 - January 2007
Avaya 1998 - 2007
Avaya January 1997 - January 1998
Mci January 1996 - January 1997
EDS/Continental Airlines January 1978 - January 1996
Skills
Telecommunications, Call Centers, Avaya Technologies, Cisco Technologies, VoIP, IP, Telephony, Switches, Wireless, Managed Services
Education
California State University-Long Beach
BS, Health Science
Fidelity National Information Services June 2011 - Present
DHS FEMA February 2010 - September 2011
FIS June 2010 - June 2011
Avaya Inc July 2004 - March 2010
Avaya September 2000 - July 2004
Lucent Technologies January 1996 - September 2000
Lucent January 1994 - January 1996
AT&T April 1990 - January 1996
AT&T Paradyne April 1990 - January 1992
Skills
Troubleshooting, Process Improvement, Software Documentation, Call Center, Analysis, Team Management, Call Centers, Research, Strategic Planning, Management, Team Building, Training, Project Management, VoIP, Telecommunications, Customer Service, Vendor Management, Cross-functional Team..., Customer Satisfaction, Disaster Recovery, Technical Support, SharePoint, Databases, Cloud Computing, CRM, Leadership, Networking, Data Center, Project Planning, Sales, Integration, Program Management, Technical Writing, Security, Visio, Team Leadership, System Administration
Education
American Public University System 2005 — 2009
Masters, Homeland Security
University of Phoenix 1998 — 2003
BS, Electronic Business
St. Petersburg College St
Data Communications; French
St. Petersburg Vocational/Technical Institute St
University of Phoenix St
Bachelor of Science/ E, Business; Electronic Business
Villanova University
Calabrio, Inc. August 2014 - Present
Verint May 2012 - August 2014
Verint December 2009 - May 2012
AVAYA Inc November 2002 - November 2008
Skills
Solution Selling, Unified Communications, Managed Services, Call Center, SaaS, Enterprise Software, VoIP, Avaya, Telecommunications, Channel, Direct Sales, Account Management, Sales Operations, Call Centers, CRM, Telephony, Sales Process, Business Development, Sales, Sales Management, Go-to-market Strategy, Channel Partners, Contact Centers, Strategy, Pre-sales, Sales Presentations, Business Alliances, Leadership
Education
Arizona State University - W. P. Carey School of Business 2000 — 2002
Master of Business Administration (M.B.A.)
Utah State University 1992 — 1998
Bachelor of Science, Environmental Engineering
Layton High
Layton High
Equinix February 2014 - Present
Alcatel-Lucent September 2013 - December 2013
Avaya Inc February 2011 - February 2012
SC Palo Alto January 2010 - June 2010
Skills
Network Administration, Switches, IP, Routers
Education
University of California, Riverside
Cañada College
Associates of Arts, 2008
The Home Depot December 2012 - Present
The Home Depot April 2012 - December 2012
The Home Depot January 2011 - April 2012
TeleTech March 2007 - July 2010
Avaya Inc. September 1987 - May 2003
Skills
Team Leadership, Process Improvement, Microsoft Excel, Training Delivery, Billing Systems, Project Management, Outstanding..., Work Well Independently, Analytical Skills, Access, Siebel, AS400 system, Visio, PowerPoint, Kronos, Interviews, Highly detail oriented, Communication, Customer Oriented, Telecommunication..., Multitasking Skills, Highly Reliable, Handle Confidential..., Computer Proficiency, Microsoft Word, Microsoft Office, Creativity, Vendor Management..., SAP, Internal Audit, Quality Management, Onboarding, Business Analysis, Management, Remote Troubleshooting, Troubleshooting, SharePoint, Content Management, Online Research, Coordinating Meetings, Liasoning, Relationship Building, Priority Management, Soft Skills, Remote Monitoring, Vendor Management
Education
Capella University
Business Administration
DeVry University-Georgia
Panduit April 2013 - Present
Commscope Inc. January 2010 - January 2013
CommScope Inc. July 2007 - January 2010
CommScope Inc. July 2006 - July 2007
Commscope Inc. October 2003 - July 2006
Avaya Inc. October 2000 - October 2003
Lucent Technologies August 1998 - October 2000
GTE Supply September 1996 - August 1998
Skills
Telecommunications, Network Design, Customer Relations, New Business Development, Technical Sales, Network Infrastructure..., Customer Service, Sales, Account Management, Strategy, Sales Management, Solution Selling, Global Business..., Program Management, Leadership, Data Center, Sales Engineering, Channel Account..., Cabling, Optical Fiber, DCIM, IP, Fiber Optics, Telephony, Networking, Cloud Computing, Wireless, VoIP, Business Strategy, Cross-functional Team..., Enterprise Software, Infrastructure..., Managed Services
Education
California State University-Sacramento 1990 — 1993
B.S. Productions/Operations Management, Logistics, Manufacturing, Product Management, Stratigic Management
Wells Fargo April 2014 - Present
Intel Corporation April 2012 - April 2014
Partner Alliance March 2009 - April 2012
iTRACS Corporation March 2010 - September 2011
Kiefert GbR April 2004 - February 2010
Avaya Inc. April 2000 - March 2008
Pinnacle Systems February 1999 - September 1999
Skills
Program Management, PMP, Strategy, Telecommunications, Product Management, Start-ups, Management Consulting, Cross-functional Team..., Project Management, Leadership, Fraud Detection and..., CRM, Cloud Computing, Management, IT Security, IT Strategy, Software Development, Six Sigma, Enterprise Software, Business Strategy, Process Improvement, Agile Methodologies, Scrum, Business Development, Vendor Management, Strategic Partnerships, Team Leadership, Global Management, Executive Management, PMO, Project Portfolio..., Strategic Planning, Portfolio Management, Integration, Change Management, Team Management, Software Project..., Product Lifecycle..., Data Center, Business Analysis, Business Intelligence, Requirements Analysis, Business Process..., Outsourcing, MS Project, Microservers, Home & Business Media..., ProChain / Theory of..., Server Board Design, System Performance...
Education
Fachhochschule Hannover 1995 — 2000
Bachelor’s Degree, Electronic Engineering
Waterford Institute of Technology 1998 — 1998
New Meadowlands Stadium 2009 - Present
Avaya Inc 2003 - December 2008
Avaya Inc 2001 - 2003
Lucent Technologies 1998 - 2001
Lucent Technologies 1996 - 1998
Education
Bergen Community College 1986 — 1989
Associates
IHS November 2013 - Present
Pearson eCollege June 2012 - September 2013
Jeppesen April 2010 - June 2012
Health Language, Inc. April 2006 - April 2010
Avaya Inc June 2005 - November 2005
Electronic Data Systems, Inc. January 1997 - June 2004
Quark, Inc. September 1993 - January 1997
C.W. Electronics August 1991 - September 1993
Skills
Software Testing, Software Quality..., Test Planning, Solaris, Quality Assurance, Agile Methodologies, SQL, XML, Unix, Scrum, Visio, SDLC, Software Documentation, Oracle, Java, Requirements Analysis, Test Automation, Test Automation Tools, Testing, Microsoft SQL Server
Education
Arapahoe Community College 2015 — 2015
Java
Arapahoe Community College 2004 — 2005
Course study, Biology
Metropolitan State University of Denver 1986 — 1991
B.S., Aviation Management / Airway Science
Avaya Inc April 2009 - September 2013
Avaya Inc May 2006 - March 2009
Avaya Inc June 2004 - April 2006
Avaya Inc 2002 - 2004
Avaya Inc September 2001 - May 2002
Avaya Inc 2000 - 2001
Lucent Technologies September 1998 - September 2000
Lucent Technologies 1996 - 1998
AT&T 1993 - 1995
Skills
Professional Services, Avaya, Channel, Customer Satisfaction, Cross-functional Team..., Sales Management, Customer Experience, Decision Making, Creative Problem Solving, Collaborative Problem..., Strategy, Business Development, Program Management, Go-to-market Strategy, Team Building, Channel Partners, Unified Communications, Leadership, Telecommunications, Sales, Wireless, Management, Managed Services, Customer Surveys, Project Management, Solution Selling, Net Promoter Score, Voice of the Customer..., Customer Experience..., Customer Experience..., Process Improvement, VoIP, Contact Centers, Executive Management, SIP, SaaS, Telephony, IVR, Vendor Management, Enterprise Software, Cloud Computing, Training, Change Management, CRM, Cross-cultural...
Education
University of Colorado - Executive MBA 2003 — 2005
MBA
Clarkson University
ECE
Goodman Networks December 2009 - Present
NEI April 2008 - December 2009
Alcatel-Lucent May 2004 - April 2008
Jumpking February 2003 - April 2004
AVAYA, INC January 1997 - January 2002
VMX/Octel 1983 - 1994
Honeywell Information Systems 1979 - 1983
Skills
ITAR, Problem Solving, AS400, Trade Compliance, Customs
Education
Collin County Community College 2000 — 2003
Business
RingCentral November 2013 - Present
Avaya February 2011 - July 2013
Progressive Communications June 2010 - August 2010
Avaya Inc July 2006 - April 2009
ServiceMaster Professional Restoration February 2002 - July 2006
Lucent Technologies January 2000 - January 2001
Lucent Technologies January 1996 - January 2000
AT&T January 1993 - January 1996
Skills
VoIP, SIP, Avaya, Telecommunications, Unified Communications, IP, Ethernet, ISDN, T1, IVR, Integration, CTI, ACD, Network Design, Networking, ATM networks, WAN, Telephony, H.323, Call Centers, QSIG, DCS, Software Documentation, FCE, Cloud Computing, Voice Mail, Troubleshooting, TDM, Avaya Technologies
Education
University of Denver 1995 — 1998
MTEL, Telecommunications Engineering
Colorado Mesa University 1981 — 1985
BA, Business Administration
Innovatia August 2015 - Present
Frontier Airlines May 2014 - August 2015
Competitive Business Tools by Axess Communications September 2013 - February 2014
Avaya, Inc June 1985 - September 2013
Avaya, Inc June 2007 - May 2008
T / Lucent Technologies June 1985 - May 2000
Skills
Avaya, SIP, Unified Communications, Telephony, Telecommunications, IP, VoIP, CTI, Call Centers, Managed Services, TDM, Switches, Troubleshooting, Routers, VPN, Wireless, Technical Support, Contact Centers, Network Architecture, LAN-WAN, ISDN, Routing, ACD, TCP/IP, PRI, WAN, Call Center, Voice Mail, Ethernet, Integration, T1, Networking, H.323, IP PBX, Cabling, Network Administration, SIP Trunking, Wireless Networking, Software Installation, Avaya Technologies
Education
Aims Community College 1997 — 1997
Telecommunication Certification
University of Phoenix 2010 — 2012
AAB, Business
Service Corporation International / Stewart Enterprises Inc December 2011 - Present
Avaya Inc November 2003 - December 2011
Calvary Catholic Cemetery October 2000 - May 2003
Education
Broward College
Associate Arts Degree, Business Administration
Florida Atlantic University
Business Administration
University of South Florida
Business Administration
Hewlett-Packard December 2014 - Present
Avaya January 2011 - November 2014
Avaya December 2008 - December 2010
Avaya Inc. May 2005 - October 2009
Dell Inc. January 2005 - April 2005
Avaya GlobalConnect Ltd July 2001 - July 2003
Education
The University of Texas at Arlington 2003 — 2005
MASTER'S
Bharathiar University 1997 — 2001
B.E
US Power Generating Company September 2007 - Present
Avaya Inc. September 2005 - September 2007
Avaya Inc. January 2003 - September 2005
Avaya Inc. January 2001 - January 2003
Education
Seton Hall University 1999 — 2000
BA, Finance
The Maria Curie-Sklodowska Warsaw University 1991 — 1995
Economics, Graduated with Honors
VMware June 2011 - Present
Razoa July 2010 - July 2011
Avaya Inc. January 2007 - June 2011
RSA Security Inc. January 2001 - December 2006
Entegrity Solutions August 1999 - January 2001
Skills
Security, PKI, Distributed Systems, SaaS, Cloud Computing, Identity Management, Network Security, Computer Security, Virtualization, Cryptography, Application Security, Software Engineering, Technical Leadership, SSL, Architecture, Web Services, Software Project..., Java, Linux, Unix, Agile Methodologies
Education
Bangalore University
BE, Computer Science and Engineering
Cognizant Technology Solutions October 2014 - Present
Cognizant Technology Solutions October 2013 - September 2014
Cognizant Technology Solutions December 2008 - September 2013
Avaya January 2007 - November 2008
Avaya Inc. August 2002 - December 2006
Avaya Inc. February 2002 - July 2002
Avaya Inc. November 2000 - January 2002
Lucent Technologies Inc. August 1998 - October 2000
AT&T Inc. July 1996 - July 1998
AT&T January 1996 - July 1996
Skills
Sales Management, Global Business..., Channel Management, Global Alliances, Marketing Management, Corporate Development, M&A experience, Strategic Planning, Business Operations..., Program Management, Change Management, Cross-functional Team..., Channel Partners, New Business Development, Mergers & Acquisitions, Strategy, Operations Management, Product Management, Executive Management, Business Development, Leadership, Management, Strategic Partnerships, Business Planning, Partner Management, Go-to-market Strategy
Education
University of Pennsylvania - The Wharton School 2007 — 2007
Strategic Alliances Program
University of Pennsylvania - The Wharton School 2007 — 2007
Leadership Journey Program
Northwestern University - Kellogg School of Management 2006 — 2006
Executive Development Program
UCLA Anderson School of Management 2001 — 2001
Mergers and Acquisitions Program
Birla Institute of Technology and Science 1992 — 1996
Master of Management Studies
St. Michaels Academy 1988 — 1992
High School
Communispond
GAP Negotiations Training Workshop
Retired / Consultant August 2013 - Present
Metabolic Research Center October 2012 - February 2013
Kansas Legal Services March 2008 - May 2009
Douglas County Court Services November 2007 - March 2008
Avaya March 2006 - April 2007
Avaya May 2004 - February 2006
Avaya Inc. October 2001 - May 2004
AT&T/Lucent Technologies January 1998 - September 2001
AT&T/Lucent Technologies July 1995 - December 1999
Skills
Research, Avaya, Call Center, Telecommunications, Telephony, Program Management, Unified Communications, Team Leadership, Vendor Management, SIP, VoIP, Professional Services, Call Centers, Cross-functional Team..., Pre-sales
Education
Colorado State University 2007 — 2007
Paralegal Certificate, Paralegal Program
Kansas City Community College
Liberal Arts
Rhode Island Community College
Liberal Arts
University of Kansas
Communications
Microsoft - Cloud Infrastructure and Operations February 2015 - Present
Microscan Systems, subsidiary of Spectris plc April 2010 - February 2015
LTX-Credence August 2007 - April 2010
Avaya Inc May 2004 - August 2007
Arizona State University 2003 - 2005
Infosys Technologies Ltd. May 2000 - August 2003
Education
Arizona State University, W. P. Carey School of Business 2003 — 2005
Master of Business Administration (M.B.A.), Supply Chain Management
National Institute of Technology (previously Regional Engineering College), India 1995 — 2000
Bachelor's Degree, Engineering
Avaya Inc. June 2003 - Present
Bayer May 2002 - April 2003
Hewlett Packard Company 1997 - 2000
China National Offshore Oil Corporation 1994 - 1997
Skills
Strategic Sourcing, Purchasing, Supply Management, Global Sourcing, Sourcing, Vendor Management, Supply Chain Management, Cross-functional Team..., Management
Education
Carnegie Mellon University - Tepper School of Business 2001 — 2003
MBA, Operations, Strategy
Beijing Foreign Studies University 1990 — 1994
Bachelor's Degree, English
Expedia, Inc. January 2015 - Present
CDK Global (formerly ADP Cobalt) November 2004 - December 2014
The Cobalt Group 2003 - 2004
T-Mobile 2001 - 2003
Avaya, Inc 1999 - 2001
Lucent Technology 1996 - 1999
Mosaix 1994 - 1996
Skills
Salesforce.com, CRM, Vendor Management, Project Management, SaaS, Business Intelligence, Program Management, Operations Management, Cloud Computing, Analytics, Call Centers, Leadership, Cross-functional Team..., Business Analysis, Start-ups, Team Building, Business Process..., Strategic Planning, Enterprise Software, Survey Management
Education
University of Washington, Michael G. Foster School of Business 1989 — 1993
BA, Business
Bellevue College 1986 — 1989
Business Management Focus
Avaya Inc 2000 - 2008
Skills
Software Engineering, Linux, Java, Software Development, Spring, Hibernate, JUnit, XML, C++, C, TCP/IP, JDBC, Scala, Perl, Web Services, Tomcat
Education
Colorado State University 1997 — 2000
Master of Science, Electrical & Computer Engineering
Tsinghua University 1989 — 1994
Bachelor, Electrical Engineering
Cixi High School
Avaya Inc November 2013 - Present
Avaya January 2012 - Present
Avaya Inc. July 2007 - July 2012
MEDRAD Inc June 2003 - July 2007
Toys R Us October 1994 - June 2006
Skills
Project Management, Databases, Supply Chain, Logistics, Supply Chain Management, Operations Management, Cross-functional Team..., Process Improvement, Strategic Planning, Network Modeling, Continuous Improvement, Budgets, Leadership, 3PL, Transportation, Negotiation
Education
Carnegie Mellon University - Tepper School of Business 2001 — 2003
MBA, Operations, Finance, Strategy
Cornell University 1990 — 1994
Bachelor of Science (BS), General Studies
Oxford Consulting Group Inc October 2002 - January 2007
Teradyne 2004 - 2005
Avaya, Inc January 2001 - October 2002
Agile, Lucent, Avaya Inc May 1997 - November 2001
Digital Equipment Corporation 1980 - 1995
Skills
Unified Communications, Professional Services, VoIP, Telecommunications, Avaya, SIP, Solution Selling, Managed Services, Cloud Computing, Security, Telephony, Enterprise Software, Channel, Program Management, Call Center, Agile Methodologies, IP, Project Management, Cross-functional Team..., Vendor Management, Call Centers, Wireless, Product Management, Start-ups, Strategy, SaaS, Integration, Leadership, IT Strategy, Data Center, Technical Support
Education
Atlantic Union College 1992 — 1996
Bachelor Science, Computer Science, 3.94/4.0
Avaya Inc. June 2006 - Present
Avaya Inc June 2006 - Present
Avaya Inc February 2005 - June 2006
Avaya Inc October 2000 - February 2005
Lucent Technologies July 2000 - October 2000
Skills
Avaya, Telephony, ISDN, SIP, VoIP, TCP/IP, Unified Communications, Troubleshooting, CTI, Routing, H.323, Call Centers, IVR
Education
Colorado State University
M.S. degree, Computer Information System
East China University
B.S. degree, Engineering
University of Nebraska
M.S. degree, Business
Chubb December 2008 - Present
Avaya Inc. August 1998 - October 2008
Dialogic February 1998 - August 1998
Skills
Scrum, SDLC, Architecture, Agile Methodologies, Java, Telecommunications, Software Documentation, Solution Architecture, Program Management, SOA, Team Building, Java Enterprise Edition, Unix, Leadership, Project Management, Integration, Software Development, Software Project..., XML, Software Engineering, Spring, Web Applications, Enterprise Software, Agile Project Management, IT Strategy, Weblogic, Cloud Computing, Requirements Analysis, Business Intelligence, Distributed Systems, Enterprise Architecture, Web Services
Education
Andhra University 1985 — 1988
BE, Engineering
National Institute of Industrial Engineering
Goldman Sachs January 2006 - Present
MarketAxess 2005 - 2006
Nomura Securities 2003 - 2004
Nomura 2001 - 2003
Avaya Inc. 2000 - 2001
Bellcore 1989 - 1993
Telcordia 1989 - 1993
Skills
Trading Systems, Fixed Income, Electronic Trading, Software Development, SDLC, Low Latency, Capital Markets, Derivatives, Java, Equities, Investment Banking, Enterprise Architecture, Bloomberg, Risk Management, Business Analysis, Credit Derivatives, Hedge Funds, IT Strategy, Emerging Markets, Financial Services, Ledger Systems, Relational Databases, Sybase IQ, DB2, Sybase Ad
Education
Carnegie Mellon University 1989 — 1990
Masters, Information Networking
Bucknell University 1985 — 1989
Bachelor of Science (B.S.), Computer Science
Coldwell Banker Residential Brokerage August 2014 - Present
ZipRealty Inc. May 2012 - August 2014
Ocean Server Technology August 2011 - October 2011
SEPATON Inc September 2006 - January 2010
Focus Consulting 2004 - 2006
AVAYA Inc. 2000 - 2004
Fireye Incorporated January 1996 - January 2000
Digital Equipment Corporation January 1985 - January 1996
Skills
Program Management, Product Development, Teamwork, Cross-functional Team..., Computer Hardware, Customer Relations, Engineering, Mentoring, Process Development, Testing, Integration, Strategic Planning, Problem Solving, Six Sigma, Process Improvement, Budgeting, Software Engineering, Embedded Systems, Team Building, Quality Assurance, Negotiation
Education
Wentworth Institute of Technology
Electronics
Boston University
MIT Sloan School of Management
Oxford University - Templeton College
Serena Software Inc August 2007 - Present
Serena, Canada August 2006 - August 2007
Serena Software, Inc March 2005 - July 2006
Apptero, Inc May 2003 - March 2005
Avinon, Inc December 2001 - January 2003
Avaya, Inc September 2000 - November 2001
SHD Software August 1995 - June 2000
Skills
XML, Agile, Scrum, C#, Object Oriented Design, C++, JavaScript, SQL, Windows, MFC, WSDL, COM, Software Engineering, Software Design, HTML, Web Services, Software Development, Agile Methodologies, REST, Ant, OOP, SOAP
Education
Charles University in Prague 1987 — 1992
Master of Science (MS), Computer Software Engineering
NDP January 2012 - Present
Avaya Inc. October 2000 - December 2011
Skills
Management, Supply Management, Vendor Management, Cross-functional Team..., Strategic Sourcing, Telecommunications, Supply Chain Management, Process Improvement, Supply Chain
Education
Colorado State University 1995 — 2000
Bachelor of Science (BS), Finance, General
Self August 2007 - Present
Avaya, Inc June 2006 - August 2007
Motorola, Inc 2003 - 2006
iSuppli-IHS November 1999 - February 2003
IBM November 1994 - November 1999
Hewlett-Packard March 1989 - October 1994
Black & Decker November 1984 - February 1989
Ford Motor Company June 1967 - October 1984
Skills
Semiconductors, Global Sourcing, Supply Management, Strategic Sourcing, Cross-functional Team..., Continuous Improvement, Procurement, Manufacturing, Supply Chain Management, Electronics, Product Development, Quality Management, Purchasing, Program Management, Strategy, Six Sigma, Lean Manufacturing, Competitive Analysis, Sourcing, Supply Chain, Process Improvement, Vendor Management, Business Process..., Product Management, Outsourcing, Contract Negotiation, Business Strategy, Forecasting, Management, Change Management, Management Consulting, Start-ups, Business Development, ERP, Strategic Partnerships, Leadership, Operations Management, Automotive, Project Management, Supplier Development, Supply Chain..., Spend Analysis, E-procurement, eSourcing, Supplier Evaluation, Operational Excellence, MRP, Pricing
Education
Central Michigan University 1966 — 1967
Masters of Business Administration, Finance, General
MSIGHTS December 2012 - Present
Care.com July 2008 - August 2011
MSIGHTS Inc. April 2008 - June 2008
Avaya Inc. February 2003 - May 2005
Booz Allen Hamilton February 2002 - February 2003
Upromise November 2001 - February 2002
Viant January 2000 - November 2001
Accenture July 1996 - January 2000
Skills
Salesforce.com, Call Center, IVR, Product Management, Analytics, Product Development, Competitive Analysis, Product Marketing, Program Management, User Experience, Start-ups, Project Management, E-commerce, Email Marketing, CRM, SDLC, Call Centers, Requirements Analysis, Management, Consulting
Education
Carnegie Mellon University 1992 — 1996
BS, Information and Decision Systems
Aquent December 2012 - January 2013
Northrop Grumman Aerospace Systems July 2009 - December 2011
Northrop Grumman Space Technology January 2004 - January 2009
Volt Technical Services January 2004 - January 2004
Accenture January 2001 - January 2002
Avaya, Inc January 2001 - January 2001
Skills
Visio, Technical Writing, Captivate, Training, MS Project, SnagIt, Instructor-led Training, SharePoint, Access, PowerPoint, Software Documentation, E-Learning, Analysis, Integration, Team Leadership, Instructional Design, Microsoft Office, HTML, Web Development, Requirements Analysis, Technical Documentation, Project Planning, Lectora, RoboHelp, Microsoft Excel, Microsoft Word, Testing, Data Analysis, Enterprise Content..., Excel, Word, Documentation, SAP Business Objects, Adobe Illustrator, Zendesk
Education
California State University-Long Beach
Bachelor of Arts, English; Creative Writing
IBM Global Services September 2010 - Present
Avaya Inc. January 2000 - July 2011
Lucent Technologies 1998 - 2000
NCR Corporation 1997 - 1998
AT&T 1987 - 1997
Skills
Enterprise Software, Strategic Partnerships, CRM, Strategy, Data Center, Professional Services, Unified Communications, VoIP, Business Development, Integration, Selling, New Business Development, Security, Sales, Networking, Sales Management, Storage, Partner Management, IP, Strategic Planning
Education
Bradley University 1983 — 1985
Master of Arts, Educational Leadership & Human Development
Bradley University 1979 — 1983
Bachlor of Science, Operations Management & Information Systems
Avaya Certified Associate
IBM Global Sales School with Distinction
CadParts Consulting Project ManagerAvaya2006 - Present
Avaya Inc. 2006 - Present
Agere Systems 1999 - 2003
Education
Stevens Institute of Technology 1979 — 1982
MSCS, Masters in Computer Science
City University of New York 1970 — 1978
BSES, Electrical Engineering
Avaya May 2015 - Present
Avaya January 2013 - Present
Avaya April 2012 - December 2012
Avaya October 2008 - May 2012
Services Solutions Sales September 2007 - October 2008
Global Integrated Sales May 2006 - August 2007
Avaya, Inc January 2005 - April 2006
Avaya June 2004 - January 2005
Avaya, Inc June 2003 - January 2005
Avaya January 2004 - June 2004
Skills
Training, Management, Leadership, Sales Management, Account Management, Business Development, Call Centers, Channel
Education
Colorado State University 1999 — 2003
BS, Business Marketing
Colorado State University 1999 — 2003
BS; BA, Business Administration-Marketing; Technical Journalism-Public Relations
Comcast Business July 2014 - Present
Comcast - Business Services March 2011 - July 2014
Comcast December 2008 - April 2011
Comcast Cable July 2008 - December 2008
T-Mobile January 2002 - September 2007
Avaya Inc. September 1999 - June 2001
Lucent Technologies April 1997 - February 2001
Lucent Technologies April 1991 - April 1997
Skills
Process Improvement, Telecommunications, Project Management, Conflict Resolution, Visio, Project Planning, Training, Performance Improvement, MS Project, Recruiting, BMC Remedy, Negotiation, Workshop Facilitation, Project Coordination, System Administration, Call Centers, Troubleshooting, Customer Retention, Customer Satisfaction, CRM, Cross-functional Team..., Team Building, Customer Service, VoIP, Team Leadership, Avaya, Leadership, Operations Management, Time Management, Microsoft Office, Coaching, Outlook, Analysis, Strategic Planning, Management, Customer Experience, Technical Support, Strategy, Wireless, Vendor Management
Education
Arapahoe Community College 1996 — 1999
None, Broadband Technologies
Avaya Government Solutions September 2011 - Present
Avaya Inc January 2004 - September 2011
Avaya August 2002 - January 2004
Avaya February 1998 - August 2002
Skills
Avaya, Telecommunications, VoIP, Telephony, Call Center, Vendor Management, Integration, Unified Communications, Managed Services, SIP, IP, Management, Project Management, Wireless, IVR, Project Planning, CTI, Cisco Technologies, Contact Centers, Troubleshooting, Service Delivery, Software Documentation, Network Design, TCP/IP, MPLS, LAN-WAN, Business Intelligence, Direct Sales, Networking, Solution Selling, Performance Management, Process Improvement, Cross-functional Team..., Customer Satisfaction, Team Leadership, Professional Services, Change Management, Cabling, Software Installation, Data Center, Product Management, Coaching, Channel, Business Analysis, WAN, ACD, Sla, Call Centers, Leadership, Quality Assurance
Education
American InterContinental University 2005 — 2007
MBA, Business Management, 3.8
Oklahoma City University 1997 — 2001
BA, Business Administration and Management, General, 3.6
Oklahoma City Community College 1994 — 1997
AA, Psychology
Del City High School
Del City High School
Avaya Inc. August 1986 - Present
Skills
Avaya, Telecommunications, Telephony, Unified Communications, VoIP, Contact Centers, SIP, Innovation, H.323
Education
University of Aston
Master of Philosophy
University of Bradford
Postgraduate Diploma, Computer Science
University of Glasgow
B.Sc., Applied Sciences
Avaya Inc. January 2001 - Present
Skills
Telecommunications, Call Center, Unified Communications, VoIP, Process Improvement, Avaya, ITIL
Education
Boston College 1951 — 1953
Hewlett Packard Enterprises November 2014 - Present
Avaya, Inc. August 2011 - Present
Avaya Inc May 2009 - August 2011
Avaya Inc January 2008 - November 2009
Avaya Inc. June 2000 - December 2007
Avaya Inc October 1998 - June 2000
Avaya Inc August 1994 - September 1998
Octel Communications/Lucent 1994 - 1998
Skills
Database Administration, Data Analysis, Project Managers, PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Access, Siebel, SAP
Education
Richland Community College 1993 — 1993
Certificate, Telecommunications
Richland Community College 1988 — 1988
Leadership Program
Austin Community College 1981 — 1983
Associate Degree, Computer Programming
Angelo State University 1979 — 1980
Math
Avaya RetiredSons of Utah PioneersMay 2006 - May 2012
Avaya October 2000 - August 2001
Avaya Inc September 2000 - August 2001
Skills
MS Office, EEOC, Voive Messaging, Call Center, Operations Management, Team Leadership, Process Improvement, Customer Service, Program Management, Strategic Planning, Customer Relations, Business Process..., Team Building, Telecommunications, Management, Training, Product Management, Microsoft Office, Relationship Building, Call Centers
Education
Brigham Young University 1955 — 1970
Bachelor of Engineering Sciences, Electrical Engineering
Brigham Young University 1955 — 1970
Master of Business Administration, Business
Avaya Inc January 2000 - Present
Education
Bloomsburg University of Pennsylvania 1978 — 1982
Bachelor of Science (BS), Accounting
CSC - Computer Sciences Corporation September 2015 - Present
SAIC for Headquarters, United States Marine Corps February 2015 - September 2015
SAIC for United States Special Operations Command October 2014 - February 2015
M.A. Victor and Associates June 1991 - October 2014
US Department of Defense April 2010 - August 2013
Avaya Inc. November 2006 - February 2009
Avaya January 2004 - November 2006
Florida Atlantic University June 2001 - June 2004
Watkins Motor Lines 2000 - 2001
Kirchman Corporation 1999 - 2000
Skills
Data Warehousing, Integration, Technical Architecture, SDLC, Business Intelligence, Enterprise Architecture, Data Integration, Systems Engineering, Systems Analysis, Large Systems..., Unix, Microsoft SQL Server, Oracle, Databases, Requirements Analysis, Database Design, SQL, Performance Tuning, Solaris, ETL, Linux, Solution Architecture, DB2, Disaster Recovery, Security, Architectures, Enterprise Software, Windows Server, Java, System Administration, Business Objects, Programming, Perl, Analysis, PL/SQL, Telecommunications, Data Modeling, Data Analysis, Software Development, Visio, SharePoint, Software Project..., Data Migration, Database Administration, Consulting, Architecture
Education
The Johns Hopkins University 2014 — 2016
Master of Science (M.S.), Information Systems Engineering
Penn State University 2010 — 2013
Bachelor of Science (B.S.), Information Sciences and Technology, with High Distinction (Magna Cum Laude)
Computer Science School, Marine Corps Development and Education Command 1985 — 1986
Technical Diploma, s/3xx
City University of New York City College 1981 — 1984
Computer Science
New York City Board of Education
Avaya, Inc. September 2007 - Present
Witness Systems, Inc January 2005 - January 2007
Viable Resources January 2002 - January 2005
Avaya, Inc January 2000 - January 2002
Providence Seattle Medical Center January 1990 - January 2000
Education
Houston Community College 2013 — 2014
Currently studying for Cisco & RedHat Linux Certification
Bellevue Community College 1992 — 1994
Business Administration
Avaya University
Certificates, Certificate Programs (Multiple in Telephony, PCS, SIP)
Avaya December 2012 - Present
Avaya January 2011 - November 2012
Avaya Inc. October 2001 - December 2010
Universal Underwriters Group September 1997 - September 2001
Sony Electronics January 1993 - September 1997
Skills
French, Unified Communications, Avaya, SIP, VoIP, Telephony, IVR, Contact Centers, Telecommunications, IP, Video Conferencing, Call Center, CTI, Pre-sales, Unified Messaging, Sales Engineering, QoS, ACD, H.323, Switches, Solution Selling, Network Design, Channel, Managed Services, Architecture, SIP Trunking, Strategy, Professional Services, Call Centers, Genesys, System Administration, German, Requirements Analysis, Hardware
Education
Wichita State University 1988 — 1991
MBA, Strategic Planning, Entrepreneurship
Arizona State University, W. P. Carey School of Business 1982 — 1987
BS, Marketing; Certificate in International Business
Carter's OshKosh B'gosh February 2013 - Present
Tractor Supply Company July 2008 - February 2013
Avaya Inc. 2000 - 2008
Avaya Inc. 2000 - 2002
Lucent Technologies, Inc. 1997 - 2000
Skills
Employee Relations, Coaching, Customer Relations, Labor Relations, Union, Human Relations, Training & Development, Office Management, Facilities Management, Office Relocation, Performance Management, Progressive Discipline, Six Sigma, Project Management, Executive Support, Leadership Development, Supervisory Experience, Investigations, Employee Recognition, Change Management, Environmental Health..., Talent Acquisition, Arbitration, Workers Compensation, Telecommunication..., Logistics and..., Customer Service, Human Resources, Training, Employee Training, New Hire Orientations, Succession Planning, Onboarding, Hiring, FMLA, HR Policies, Employee Engagement, Leadership, Employee Benefits, Talent Management, Applicant Tracking..., Recruiting, Interviews, Process Improvement, Conflict Resolution, Performance Appraisal, Resume Writing, Team Building, HRIS, Benefits Administration
Education
Brenau University 2007 — 2010
BS Program, Human Resource Management
Six Sigma Green Belt Training 2006 — 2006
Six Sigma, Green Belt Training
Brookdale Community College September 2013 - Present
Avaya, Inc 2000 - 2013
Lucent Technologies 1985 - 2002
AT&T/Lucent Technologies/Avaya Bell Laboratories 1996 - 2000
Bell Labs 1977 - 1996
United States Naval War College 1975 - 1977
Skills
Unix, Linux, Perl, Software Development, TCP/IP, Java, C++, C, Unix Shell Scripting, Web Services, Object Oriented Design, SNMP, Software Engineering, Distributed Systems, Testing, Cloud Computing, SQL, IP, Android, JavaScript, Integration, Python, Software Project..., XML
Education
Indiana University Bloomington 1976 — 1977
M.S., Computer Science
Indiana University Bloomington 1968 — 1974
Ph.D., Mathematical Physics
Binghamton University 1964 — 1968
B.A., Physics
Madison High School
AEC Group 2005 - Present
Company Name (Confidential) 2003 - 2005
Ketchum Inc 2001 - 2003
Avaya Inc. January 1997 - January 2001
Skills
Call Center, Avaya, Unified Communications, Maintenance & Repair, VoIP, Call Centers, Managed Services, Cisco Technologies, Integration, Technical Support, Networking, Troubleshooting, System Deployment, Telephony, IP, Wireless, Data Center, Software Installation, Avaya Technologies, Telecommunications
Education
California University of Pennsylvania 1993 — 1997
Bachelor's, Industrial Engineering Specializing in Electronics
Incyte 2015 - Present
Avaya Inc. 2005 - 2015
Avaya 2003 - 2005
Avaya 1999 - 2003
Technology Crossover Ventures 1998 - 1999
KPMG 1995 - 1998
Summit Bank/Crestmont Federal S&L 1990 - 1995
Royal Bank of Canada 1987 - 1990
First Fidelity Bank 1984 - 1987
Skills
Cash Management, Investor Relations, Cash Flow Forecasting, Capital Markets, Corporate Finance, Financial Modeling, Financial Analysis, Mergers, Risk Management, Treasury Management, Due Diligence, Process Improvement, Analysis, Credit Risk, Mergers & Acquisitions, Internal Controls, Finance, Banking, Portfolio Management, Sarbanes-Oxley Act, Strategic Financial..., Credit, Treasury, Management, Accounting, Financial Planning
Education
Colby College
Bachelor's degree, Government
Rutgers Graduate School of Management
MBA, Finance
Avaya October 2011 - Present
Avaya Inc 2009 - 2011
Avaya 2006 - 2009
Avaya Inc. 2006 - 2007
James Cable 2002 - 2006
Adelphia Cable - Orlando 2001 - 2002
Adelphia Cable 1999 - 2001
Skills
Professional Services, Customer Satisfaction, Channel, Contact Centers, Cross-functional Team..., Sales Management, IVR, Account Management, Cloud Computing, Telecommunications, Management, Unified Communications, Sales, Telephony, Channel Partners, Vendor Management, Avaya, SaaS, VoIP, Sales Operations, Service Delivery, Networking
Education
Auburn University
Business Administration and Management, General
University of Maryland
Business Administration and Management, General
Avaya Inc. March 2000 - November 2013
Avaya Inc. May 2000 - January 2011
LRN Corporation September 2009 - October 2009
Fidelity Investments 1998 - 2000
AT&T January 1982 - June 1998
Skills
Change Management, Communication Training, Go-to-market Strategy, Internal Communications, Leadership, Management, Messaging, Public Relations, Speech Writing, Strategic Communications, Thought Leadership
Education
Brown University 1968 — 1971
BA English. BA French, English, French
IMS Health June 2010 - Present
Avaya, Inc July 2009 - June 2010
My Choice Medical Holdings, Inc January 2007 - April 2009
Gas Technology & Services Inc. April 2005 - December 2006
Penske Truck Leasing August 2004 - April 2005
Expedia 2003 - 2003
US Army May 1997 - June 2002
Skills
Financial Planning, Accounting, Budgeting, Process Improvement, Analysis, Financial Reporting, Analytics, Variance Analysis, Strategic Financial..., Budgets, Pricing, P&L, Management, Business Process, Finance, Team Management, Business Planning, Forecasting, Business Process..., Leadership, Valuation, Operations Management, Entrepreneurship, Financial Modeling, Mergers & Acquisitions, Logistics, Marketing, Business Analysis, ERP, Project Planning, Portfolio Management, Managerial Finance, Access, Integration, Sales, Corporate Finance, Accounts Receivable, Supply Chain, Cross-functional Team..., Strategy
Education
Carnegie Mellon University - Tepper School of Business 2002 — 2004
MBA, Finance, Accounting, Strategy
United States Military Academy at West Point 1993 — 1997
BS, Economics, Systems Engineering
Avaya Inc. 2010 - Present
Avaya Inc. 2000 - 2010
Lucent Technologies 1996 - 2000
AT&T Bell Labs & Lucent Technologies 1995 - 1996
AT&T Bell Labs 1991 - 1995
Call Interactive 1990 - 1991
Skills
Cloud Computing, LAN-WAN, Solaris, TCP/IP, Wireless, Telephony, Avaya, Telecommunications, IP, VoIP, Cisco Technologies, Data Center, Vendor Management, Network Design, Solution Architecture, Network Architecture, Disaster Recovery, Unix, WAN, Network Security, SIP, Ethernet, Security, Unified Communications, ITIL, Integration, Linux, Switches, Routing, Avaya Technologies
Education
Babson College 1999 — 1999
IT Leadership Development Program (11-month program)
Kansas State University 1988 — 1990
Master of Science (M.S.), Computer Science, 4.0/4.0
Northwest Missouri State University 1985 — 1988
Bachelor of Science, Computer Science, 3.97/4.00
Qualcomm May 2012 - Present
Seagate Technology January 2008 - May 2012
AVAYA, INC January 2000 - January 2007
Utility Engineering January 1999 - January 2000
Skills
Firmware, Embedded Systems, Debugging, Failure Analysis, C, Simulations, Embedded C, Hard Drives, Testing, Python, Semiconductors, Perl
Education
Colorado School of Mines 1995 — 1999
Bachelor, Mechanical Engineering
Level 3 Communications June 2011 - Present
Avaya Inc. November 2003 - February 2009
Avaya Inc. October 1999 - November 2003
Avaya Inc November 1998 - October 1999
Avaya Inc February 1997 - November 1998
Mountain Vacations Inc January 1995 - January 1997
Skills
Avaya, Call Center, Call Centers, Access, SharePoint, System Administration, Quality Assurance, IVR, Troubleshooting, Outlook, Telecommunications, Customer Satisfaction, Microsoft Excel, Telephony, Avaya Technologies, SIP
Education
Black Hills State University 1977 — 1981
Bachelor of Science, Music Education
Chadron State College
Elementary Counseling
The Travel Trade School, Inc
Gigamon February 2015 - Present
Gigamon April 2014 - February 2015
Gigamon January 2013 - March 2014
Extreme Networks October 2008 - January 2013
AVAYA Inc October 2006 - September 2008
AVAYA Inc September 2003 - September 2006
AVAYA Inc June 2001 - August 2003
Avaya Inc May 2000 - May 2001
Lucent Technologies/Avaya Inc November 1997 - April 2000
Lucent Technologies March 1994 - October 1997
Skills
Channel, Unified Communications, Strategy, Solution Selling, Enterprise Software, Sales Operations, Go-to-market Strategy, Data Center, Management, Leadership, Sales, Networking, Security, Business Planning, Team Leadership, Forecasting
Education
Aurora University 1991 — 1994
BA, Business
Aurora University
Bachelor of Arts, Business Administration
Union Pacific Railroad February 2006 - Present
AIRLITE PLASTICS, INC March 2004 - February 2006
Conagra Foods October 2002 - July 2003
Avaya Inc May 1998 - January 2000
AT&T March 1994 - May 1997
Skills
Problem Solving, Customer Relations, Transportation, Call Center, Customer Service, Excel, PowerPoint, Logistics, Outlook, Microsoft Excel, Leadership, Process Improvement, Team Building, Operations Management, Transportation..., Supply Chain Management, Management, Shipping, Microsoft Office, Training
Education
Bellevue University 1999 — 2002
BS, BUS MGMT
Bellevue University
Bachelor of Science (B.S.), Business Management
OFS 2010 - Present
AAG Consultants 2009 - Present
Avaya Inc. 2002 - 2009
Avaya 1999 - 2002
Lucent Technologies 1990 - 1999
Skills
Trade Shows, Event Planning, Marketing Communications, Product Marketing, Marketing Strategy, Marketing, Lead Generation, Demand Generation, B2B, Salesforce.com, Public Relations, Account Management, B2B Marketing, Online Advertising, Social Media, Strategic Planning, Sales, Multi-channel Marketing, Channel, Marketing Management, Product Launch, New Business Development
Education
Capital University
MBA
Ohio University
BSC
Vistronix Inc., Contractor of USDA June 2012 - Present
Cherokee Services Group April 2009 - May 2012
ASRC Management Services 2009 - April 2011
Avaya Inc September 2000 - April 2009
Projectworx Inc June 2000 - September 2000
Voice It Worldwide, Inc January 1999 - May 1999
Cecil G January 1996 - May 1997
Skills
Java, XML, SQL, Tomcat, Databases, Perl, Web Services, Unix, Testing
Education
Colorado State University 2000 — 2002
Master of Science, Computer Information Systems
College of Charleston
Bachelor of Science, Accounting &Business Administration (double
Weir Minerals September 2013 - Present
Covidien November 2011 - July 2013
Dr. Reddy's Laboratories June 2010 - November 2011
BASF March 2008 - June 2010
Avaya, Inc October 2003 - March 2008
Skills
Demand Planning, Forecasting, SAP, Supply Chain, Sales Plan, Demand Management, Supply Chain Management, Cross-functional Team..., SAP R/3, Supply Chain..., Production Planning, Materials Management, Competitive Analysis, Analysis, Logistics, Strategy, Pricing, Demand Forecasting, MRP
Education
Metropolitan State College of Denver 2001 — 2003
Bachelors of Science, Finance
Arapahoe Community College 1996 — 1998
Associate's degree, Electronics
Avaya Inc. March 1999 - March 2009
Education
University of Phoenix 1989 — 1994
MBA, Business Administration
Arizona State University 1979 — 1981
Bachelor of Science, Computer Information Systems
Verizon Enterprise Solutions June 2013 - Present
NICE Systems March 2008 - January 2013
Avaya Inc. July 1999 - March 2008
Software Spectrum / Microsoft Corporation March 1996 - November 1999
Skills
SIP, Cisco, TCP/IP, VoIP, Telephony, Windows, Telecommunications, PBX, Troubleshooting, Linux, Virtualization, Switches, Integration, Testing, IVR, Problem Solving, Operating Systems, System Administration, Call Center, Avaya, Unified Communications, Call Centers, Software Documentation, Cloud Computing, Enterprise Software, Microsoft SQL Server, MCSE, PCI Standards, Oracle, CCENT, System Deployment, Cisco Technologies
Education
North Lake College 1993 — 1997
Liberal Arts
New Mexico Military Institute 1987 — 1989
Liberal Arts, Military History
Collin County Community College
MCSE
Avaya Inc September 1984 - December 2010
Skills
Telecommunications, Avaya Technologies
Education
Camden County College 1976 — 1980
associate, finance and marketing
Ocwen Financial Corporation October 2014 - Present
Abbott March 2013 - October 2014
Sumaria Networks, LLC January 2012 - March 2013
Avaya, Inc January 2009 - January 2012
Nortel/Global Knowledge January 1997 - January 2009
Hughes Training, Inc January 1990 - January 1997
Texas Instruments, Inc January 1986 - January 1990
Skills
Needs Analysis, Instructor-led Training, SnagIt, E-Learning, Instructional Design, Technical Training, Captivate, Blended Learning, Adobe Acrobat, Learning Management, Telecommunications, Training, Curriculum Design, Technical Writing, Learning Management..., Leadership, Team Leadership, Technical Documentation, VoIP, Hands-on Training, Camtasia, Employee Training, Content Development, Education Software, FrameMaker, Training Delivery, ADDIE, Software Documentation
Education
Baylor University
B.B.A, Administrative Information Systems/Management
Avaya Inc. February 2011 - Present
Univision May 2010 - March 2011
Avaya 1997 - 2010
Lucent Technologies April 1997 - July 2000
CW Communications January 1995 - April 1997
Skills
Avaya, Telephony, PBX, VoIP, Voice Mail, Definity, Servers, Administration, Avaya PBX, SIP, IP, Modular Messaging, Switches, T1, Telecommunications, Audix, Unified Communications, Cisco Call Manager, TDM, Troubleshooting, Computer Hardware, Unified Messaging, Cabling, TCP/IP, H.323, Software Installation, Messaging, Technical Support, Wireless, LAN-WAN, ACD, IVR, Contact Centers, Call Centers, CTI, ISDN, Avaya Communication..., MPLS, Avaya Technologies
Education
Broward College 1993 — 1997
Physical Therapy
University of Florida 1992 — 1993
Business, Physical Therapy
Santa Fe Community College 1989 — 1991
AA
South Broward High School
Best Buy January 1999 - Present
AVAYA INC May 2007 - March 2010
Skills
Troubleshooting, Java, Software Development, Microsoft Office, Management, Leadership, Java Enterprise Edition, JDBC, SQL, Android Development, Android SDK, Android, Linux, Telecommunications, Retail, Contract Management, Product Development, Inventory Management, Electronics, Networking, Human Resources, Technical Support, Call Centers, Customer Experience, Computer Hardware, Customer Satisfaction, Vendor Management
Education
Colorado Technical University 2013 — 2015
BS, Information Technology specializing in Software Application Programming, 3.94
Cornell College 1995 — 1999
Bachelor of Arts
Talentporte, Inc. March 2015 - Present
CTL Resources September 2014 - March 2015
NetEffects August 2012 - September 2014
Microsoft September 2011 - August 2012
Motricity September 2010 - September 2011
T-Mobile December 2009 - September 2010
T-Mobile January 2008 - December 2009
VIABLE RESOURCES, INC January 2002 - November 2004
AVAYA, INC March 2000 - December 2001
Alltel April 1994 - March 2000
Skills
Cloud Computing, Vendor Management, Software Project..., Project Management, Enterprise Software, Integration, Telecommunications, SDLC, Project Portfolio..., SharePoint, Leadership, Wireless, Management, PMO, Product Lifecycle..., Managed Services, Software Documentation, Business Development, Networking, Cross-functional Team..., System Deployment, SaaS, Program Management, PMP, Oracle, Strategic Planning, Strategy, Collaborative Problem..., ATG Commerce, Endeca, Hyper-V, IT Project & Program..., Strategic Roadmaps, Atlassian JIRA, Confluence, Agile Methodologies, Scrum, Office 365
Education
Central Michigan University 1989 — 1992
Bachelors, Business
SQL Soft 2009 — 2009
Technical, MOSS 2007
Strategy Computers 2006 — 2007
Technical, A+, MCSE 2003 Cource work, MCDBA 2003 Cource work
Stephens College 1987 — 1989
Fashion/Apparel Design, Merchandising, Marketing
AVAYA inc March 1987 - November 2010
Avaya March 1987 - November 2010
Skills
Telephony, VoIP, Unified Communications, SIP, Avaya, Avaya Technologies, Telecommunications, LAN-WAN, TCP/IP, IP, Call Centers, Switches, Typing, Customer Retention, Customer Service, Nortel Meridian, Intuity, Microsoft Word, Voice Mail, Retail Banking, Retail Sales, Technical Support, Octel, Childcare, Baking, Bookkeeping, Sewing, Cooking, Gardening
Education
Emily Griffith Technical College 2008 — 2009
Pharmacy Technician certification
Arapahoe Community College
Perceptum Communications November 2013 - Present
Avaya Inc February 1997 - September 2013
UB Networks June 1995 - February 1997
Cisco Systems/LightStream Corporation/Ungermann-Bass Inc. December 1992 - June 1995
Metro Information Services/Newport Micro January 1989 - December 1992
Old Dominion University/University of Virginia June 1985 - January 1989
Teledyne Hastings-Raydist May 1982 - June 1985
Skills
Telephony, SIP, Avaya, Unified Communications, VoIP, IP, SIP Trunking, IVR, MPLS, CTI, Telecommunications, LAN-WAN, ACD, Wireless, QoS, Networking, Ethernet, Routing, Network Architecture, Contact Centers, Unified Messaging, Sales Engineering, TDM, WAN, Avaya Technologies, WLAN, Designing, CRM
Education
Southeastern Baptist Theological Seminary 1978 — 1981
Master of Divinity (M.Div.), Theology/Theological Studies, Biblical Languages, and Religious Education, with Middler Award in Systematic Theology
Christopher Newport University 1976 — 1978
Bachelor of Arts, Psychology, Mathematics, and Education, with Departmental Distinction in Tests and Measurements - Psychology
Bluefield College 1974 — 1976
Associate of Science (A.S.), Behavioral Science and Mathematics
AutoTrader.com November 2013 - Present
DJ K-DUBB February 2012 - Present
AutoTrader.com January 2008 - November 2013
AutoTrader.com 2006 - 2007
AutoTrader.com 2005 - 2006
AutoTrader.com February 2004 - 2006
AVAYA Inc November 1998 - November 2003
Skills
Troubleshooting, SQL, Customer Service, Business Intelligence, Unix, Call Center, CRM, Team Leadership, Oracle, Microsoft Office, Telecommunications, Microsoft CRM, Access, Customer Satisfaction, Databases, Call Centers, Networking, Salesforce.com, Visio, Account Management, SharePoint, HTML, Business Analysis, Management, Software Documentation, Sales, SDLC, Process Improvement, Vendor Management, Project Management, Windows 7, Leadership, XP
Education
Clark Atlanta University 1991 — 1993
Pre Med
AVAYA INC December 2000 - September 2010
DR January 1996 - January 2000
Skills
Troubleshooting, Training
Education
Brookhaven Community College
Liberal Arts coursework
Hangoverpainover, LLC. l2 Technical SupportSkypeJune 2010 - January 2011
Avaya, Inc May 2000 - June 2010
UST, Inc January 1989 - January 2000
Skills
Unified Communications, Troubleshooting, TCP/IP, Routers, Switches, Telecommunications, IP, Technical Support, SIP, Linux, Telephony, VoIP, Avaya, Unix, Media Gateways
Education
Colorado State University
B.S., Business and MIS
Colorado State University
Business Administration and Management, General
Sons of Utah Pioneers May 2006 - Present
Avaya Inc September 2000 - August 2001
Education
Brigham Young University 1968 — 1970
Master of Business Administraion, Business
Novartis August 2014 - Present
Avaya inc March 2014 - Present
AT&T Mobility April 2012 - March 2014
MetLife Home Loans May 2011 - April 2012
Verizon Business 2008 - 2011
Skills
Data Guard, RMAN, PL/SQL, SQL Tuning, Oracle RAC, Data Warehousing, Solaris, Performance Tuning, Unix Shell Scripting, Microsoft SQL Server, Database Administration, Unix, Oracle Enterprise..., ETL, Oracle, Data Modeling, Databases
Education
Texas A&M University-Commerce 2006 — 2007
Master of Business Administration (MBA), Information systems
Andhra University 1998 — 2000
Master of Business Administration (MBA), Marketing
Sri Venkateswara University 1996 — 1998
Master of science
Avaya February 2012 - Present
Avaya Inc October 2006 - February 2012
Avaya Inc. October 2003 - September 2006
Avaya Inc. September 2002 - October 2003
Avaya March 2000 - September 2002
Lucent Technologies March 1998 - March 2000
AT&T Submarine Systems February 1993 - March 1998
Skills
Microsoft Excel..., Financial Reporting, Financial Management, Financial Analysis, Microsoft Acess, Project Management, Resource Management, PMO, Budgeting, Change Management, Budgets, Analysis, Vendor Management, Telecommunications, Project Portfolio..., SAP, Access, Program Management, Management, MS Project, Leadership
Education
Boston University
Bachelor of Science, Journalism