Avtex Solutions, LLC
Industry: IT service management company
DescriptionFounded: 1972 Subsidiaries: Adapt Telephony Services, LLC, Webfortis LLC, QoS Telesys LLC, The Interactive Engineering Consortium, LLCFeedbackDisclaimer Knowledge Result Moved, closed, or was never hereReportAvtex Solutions LLCWebsiteDirections Saved (0) Saved Save Recording studio in Sandy Springs, Georgia Address: 6285 Barfield Rd, Atlanta, GA 30328 Phone: (800) 323-3639: Website: : : : : Place name: Hours: Category: : Website: http://www.avtex.com/ Category: Recording Studio Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. · Own this business?Add missing informationAdd business hours Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a questionBe the first to ask a question Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of Avtex Solutions LLC Posting publicly on the Web Write a review Reviews Be the first to review
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Avtex Solutions, LLC Employees
Avtex Solutions, LLC November 2014 - Present
NorthMarq June 2014 - November 2014
Children's Hospitals and Clinics of Minnesota May 2014 - May 2014
Insight Global April 2014 - April 2014
Genz Ryan Plumbing and Heating September 2005 - August 2013
Fox's Pizza Den August 2003 - August 2005
Subway August 1999 - August 2003
Skills
Computers, Mobile Devices, Networking, Mac OS, iPhone, iPad, Android, Windows 7, Windows XP, Wireless Networking, Windows Vista, Time Management, Phone Etiquette, Windows Server, Troubleshooting, Technical Support, Help Desk Support, Computer Hardware, Active Directory, Microsoft Certified..., Windows, Microsoft Office, Printers, Servers, Customer Service, CompTIA A+
Education
Brensten Education 2013 — 2014
Microsoft Certifications, Server/Networking/Desktop administration
Avtex Solutions, LLC May 2015 - Present
Avtex Solutions, LLC December 2013 - Present
Avtex Solutions, LLC January 2011 - December 2013
Benchmark Learning June 2005 - January 2011
Globe Education Network 2006 - 2010
Minnesota School Districts July 1995 - June 2005
Skills
SharePoint, SharePoint Designer, SharePoint Governance, Windows 7, ITIL, Windows Server 2003, Windows Server 2008, InfoPath, Governance, Visio, Microsoft Office, Windows, XML, Active Directory, Business Analysis, Windows Server, Team Leadership, Outlook, Documentation, Technical Writing, Public Speaking, PowerPoint, Troubleshooting, Cloud Computing, Mentoring, SharePoint BCS, SharePoint for Internet, MOSS 2007, Deployment, Microsoft Technologies, Requirements Analysis, Microsoft Office..., Process Improvement, Software Documentation, Nintex, Training, Project Management, HTML, Management, Information Architecture, Consulting, Leadership
Education
Lesley University 2003 — 2004
MS, Educational Technology
St. Cloud State University 1991 — 1993
BS, Music Education
Saint John's University 1987 — 1991
BA, Music Performance
Ortonville High School 1983 — 1987
Avtex Solutions, LLC May 2012 - Present
OATI July 2011 - May 2012
Digi International June 2010 - June 2011
Skills
Git, Subversion, Android, Java, Linux, Mobile Applications, XML, Microsoft SQL Server, SQL, .NET, Web Applications
Education
University of Minnesota-Twin Cities 2009 — 2011
Computer Science, Software Engineering
Normandale Community College
Avtex Solutions, LLC August 2015 - Present
n/a 1990 - Present
Skills
Math Tutoring, Project Management, Contact Center Design, Telecommunications, Teaching, Team Leadership, Call Center, Team Building, Leadership, Call Centers, Tutoring, Budgets, Networking, Analytics, Business Analysis, Troubleshooting, Customer Interaction..., RightNow, Microsoft Office, QuickBooks, Data Analysis, Business Process..., Workforce Management, Technical Documentation, Consulting, Telephony, Computer Telephony..., Vendor Management, Visio, Analysis, Management
Education
University of Illinois at Urbana-Champaign 1991 — 1995
BS, Actuarial Science
Target September 2014 - Present
Knowledge Marketing February 2014 - July 2014
Emergency Communications Network, LLC July 2012 - February 2014
Avtex Solutions, LLC April 2011 - July 2012
Adayana October 2007 - March 2011
Skills
Automation, Scrum, Hybrid Cloud, Cloud Computing, Opscode Chef, Jenkins, DevOps, Virtualization, Active Directory, Network Administration, IT Infrastructure..., Windows Server, Networking Protocol, DNS, VoIP, SAN, iSCSI, Storage Management, Hyper-V, SQL, Shell Scripting, Linux Server, .NET, Troubleshooting, High Availability, Agile Methodologies, C#, SSIS
Education
Metropolitan State University 2009 — 2010
Bachelor of Science (B.S.), Computer Science
Metropolitan State University 2009 — 2010
Bachelor of Science (BS), Computer Science
Avtex Solutions, LLC March 2015 - June 2015
DMI (Digital Management, Inc.) September 2014 - March 2015
Principal Financial Group May 2012 - August 2012
Superior Paving Inc. May 2011 - August 2011
Skills
Databases, Java, Microsoft Excel, Mobile Devices, SQL, Access, Business Analysis, Microsoft Office, HTML, Visio, Windows, JavaScript, SharePoint, Customer Service, Microsoft SQL Server, Team Leadership, Data Analysis, Microsoft Word, Management, Visual Basic, VBA, ServiceNow
Education
Drake University 2010 — 2014
Bachelor of Science in Business Administration, Information Systems
Avtex Solutions, LLC May 2013 - Present
Fusion Room November 2012 - April 2013
Blacktop Interactive June 2012 - November 2012
Art Institute August 2009 - July 2012
Olson Advertising August 2011 - September 2011
Metro Sales January 2006 - January 2009
FedEx Office January 2004 - January 2006
Ashland Oil January 2001 - January 2004
Skills
Web Design, jQuery, Illustrator, CSS, Graphic Design, Dreamweaver, Photoshop, Adobe Creative Suite, User Interface Design, User Experience, After Effects, InDesign, Web Development, WordPress, HTML 5, Flash, JavaScript, Information Architecture, Multimedia, HTML, Difficult Situations, CMS, Photography, Leading Development..., SharePoint Designer
Education
Art Institute International 2009 — 2012
Bachelor of Science, Web Design and Multimedia Graphics, GPA 3.6
The Art Institutes International-Minnesota 2009 — 2012
Bachelor of Science (B.S.), Web/Multimedia Management and Webmaster
Emergent Networks August 2015 - Present
Emergent Networks May 2014 - August 2015
Virteva October 2013 - May 2014
Avtex Solutions, LLC June 2011 - October 2013
Menards December 2009 - June 2011
Menards August 2009 - December 2009
Menards Inc August 2009 - December 2009
Red Wing Shoe Co. June 2008 - March 2009
Modern Janitorial December 2006 - March 2009
Skills
Active Directory, Windows Server, Microsoft Exchange, DNS, DHCP, Servers, Unified Communications, Cisco Technologies, Microsoft Office, Microsoft Technologies, VPN, IIS, Networking, Virtualization, Troubleshooting, Computer Hardware, SharePoint, Hyper-V, Lync Server 2010, VoIP, WAN, LAN-WAN, Cisco Wireless, Printers, HP, Cisco, Windows Server 2008, Cisco devices, A+ Certified, Compellent, Virtual Server, Sales Presentations, DNS administration, Mac OS, Linux, Avaya Octel, OCS, Lync 2013, Office 365, Lync
Education
Chippewa Valley Technical College 2007 — 2009
Associate's degree, Network Specialist, 3.7
Avtex Solutions, LLC 2013 - Present
Volkart May & Associates, Inc. 2010 - 2013
Northwestern College 1995 - 2012
Select Comfort October 2002 - September 2009
Scout Information Services January 1998 - October 2001
Hardware House Inc. February 1993 - January 1998
Skills
B2B, Trade Show Planning, Business Strategy, Sales Management, New Business Development, Writing, Account Management, Public Speaking, Customer Satisfaction, Marketing, Customer Service, Lead Generation, Cold Calling, Training, Strategy, Business Development, Sales, Sales Process, Management, Team Building, Marketing Strategy, Strategic Planning, Advertising, CRM
Education
Western Seminary 1981 — 1984
MA, Old Testament
Multnomah University
BS, Religious Education
Proctor High School
Diploma
University of Minnesota Duluth
Liberal Arts
University of St. Thomas - Opus College of Business
Graduate Studies in Business
Pohlad Companies December 2013 - Present
Avtex Solutions, LLC January 2012 - December 2013
Avtex Solutions, LLC March 2010 - January 2012
Inetium January 2007 - March 2010
Marquette Financial Companies September 2000 - December 2006
Taylor Corporation (Taymark) August 1998 - September 2000
Shopko Stores Inc March 1992 - May 1995
Shopko October 1989 - March 1992
Skills
Business Analysis, Process Improvement, Team Building, Project Management, Operating Budgets, Operations Management, Employee Training, Policy Writing, Regulatory Requirements, Managing multiple..., Communication Skills, Help Desk Management, WAN Optimisation, LAN-WAN, Microsoft Office, Cisco Technologies, Citrix, Microsoft Technologies, Start-ups, Infrastructure..., Network Security, Client Representation, Account Management, Customer Satisfaction, Lync, Vendor Management, Managed Services
Education
center of Professional Developement at ITT Technical Institute 2015 — 2015
ITIL Foundation Certificate in IT Service Management
Center of Professional Development at ITT Technical Institute 2014 — 2014
IT Leadership : Principles and Practices
Minnesota State University, Mankato 1997 — 1999
Bachelor of Science (BS), Social Studies, 3.33
Avtex Solutions, LLC January 2012 - Present
ShoreTel May 2010 - January 2012
Transcend Communications July 2006 - May 2010
Validus Consulting February 2004 - July 2005
Avtex Solutions, LLC 2000 - 2004
Entex Information Services 1998 - 2000
Skills
Team Leadership, Management Consulting, Technology Planning, VoIP, Call Center, Account Management, Telecommunications, Public Speaking, Marketing Communications, Sales Management, Direct Sales, Unified Communications, Call Centers, Telephony, Professional Services, Solution Selling, Managed Services, IP, Selling, Channel Partners, Salesforce.com, Sales, Leadership, MPLS, Sales Operations, Contact Centers, Cloud Computing, SaaS, Networking, SIP Trunking, SIP, Video Conferencing, Co-location, IVR, Data Center, Strategic Partnerships, Wireless
Education
Northland College 1983 — 1987
B.A., Sociology
Northland College 1983 — 1987
Bachelor of Science, Sociology
Time2Market May 2014 - Present
Avtex Solutions, LLC July 2013 - May 2014
Avtex Solutions, LLC April 2012 - July 2013
RSM McGladrey January 2011 - April 2012
Iowa State University August 2007 - July 2011
Inetium May 2010 - August 2010
United States Navy Reserve August 2007 - July 2010
Inetium May 2008 - August 2008
Skills
Microsoft Office, Team Leadership, Project Management, Microsoft Excel, Customer Service, Windows 7, Visio, Strategic Planning, Access, CRM, Windows Server, VMware, Business Analysis, Troubleshooting, Leadership, Management, Servers, Technical Support, Information Technology, Microsoft Exchange, SharePoint, Networking, System Administration, Software Documentation, Security
Education
Iowa State University 2007 — 2011
Bachelor of Science (B.S.), Management Information Systems
Iowa State University - College of Business 2007 — 2011
BA, Management Information Systems
Salesforce.com February 2014 - Present
Salesforce.com November 2011 - Present
Avtex Solutions, LLC June 2009 - December 2011
Aspect Software February 2001 - May 2009
Interelate 1999 - 2001
Oracle 1995 - 1998
CA Technologies 1987 - 1991
Skills
SaaS, Solution Selling, Cloud Computing, CRM, Unified Communications, Salesforce.com, Direct Sales, Sales Process, Selling, Enterprise Software, Complex Sales, Professional Services, Lead Generation, Software Industry, VoIP, Sales Management, Telecommunications, Business Intelligence, Channel, IVR, Partner Management, Managed Services, Channel Partners, Account Management, Strategic Partnerships, Sales Operations, New Business Development, Product Management, Customer Experience, Telephony, Vendor Management, Business Alliances, Pre-sales, Go-to-market Strategy, Call Centers, Contact Centers, Sales Enablement, Demand Generation, ACD, B2B, Product Marketing, Business Development, Marketing Automation, P&L Management, Data Center, Strategy, Workforce Management, Cross-functional Team..., PaaS, Customer Retention
Education
University of Minnesota - Carlson School of Management 1979 — 1983
BA, Business
Avtex Solutions, LLC January 2014 - Present
Avtex Solutions, LLC November 2004 - December 2013
Avtex Inc November 2004 - April 2008
Drop Ship Express September 2002 - December 2003
Drop Ship Express November 1995 - September 2002
Skills
Workforce Management, Knowledge Management..., ACD, Call Center, VoIP, Telephony, Unified Communications, Call Centers, IP, LAN-WAN, IVR, Servers, Troubleshooting, Unified Messaging, Telecommunications, Avaya, Windows Server, Switches, XP, Cisco Technologies, SIP, WAN, Active Directory, Integration, Managed Services, VPN, TCP/IP, Windows XP
Education
American InterContinental University 2003 — 2004
Bachelors, Information Technology
Avtex Solutions, LLC September 2014 - Present
Thomson Reuters January 2013 - March 2014
Thomson Reuters October 1998 - December 2012
International Communications Research (ICR) August 1996 - October 1998
Skills
Market Research, Customer Research, Segmentation, Focus Groups, Voice of the Customer, Competitive Analysis, Competitive Intelligence, Market Intelligence, Data Analysis, Online Research, Market Analysis, Quantitative Research, Qualitative Research, Customer Insight, Marketing Research, Consumer Behaviour, Primary Research, B2B, Email Marketing, Analysis, Marketing Strategy, Lead Generation, Research, Business Intelligence, Strategy, Data Collection, Analytics, Cross-functional Team..., Web Analytics, Salesforce.com, Strategic Partnerships, CRM, Customer Satisfaction..., Customer Experience
Education
Smith College 1989 — 1992
BA, American Studies, minor Psychology
Williams Mystic Maritime Studies Program 1991 — 1991
Maritime studies, A
Zygobot March 2014 - September 2014
Sourfoot Games March 2014 - September 2014
Pixel Spill May 2013 - May 2014
Avtex Solutions, LLC June 2011 - September 2011
Convergent June 2010 - September 2010
Skills
Project Management, Agile Methodologies, Game Production, Microsoft Project, Unity, Unreal 4, Maya, Illustrator, Photoshop, C#, Microsoft Office, Vector Illustration, Premiere, GameMaker Studio, After Effects, HTML, Dreamweaver, Flash, InDesign, C++, JavaScript, Visual Basic, Java, XNA, Visual Studio, Final Cut Pro, CSS, Game Development, ActionScript
Education
Full Sail University 2013 — 2014
Masters of Science, Game Design
University of Wisconsin-Stout 2009 — 2013
Bachelor's, Game Design and Development
Avtex Solutions, LLC July 2013 - Present
Avtex Solutions, LLC June 2012 - Present
River City Water Ski Team July 2011 - Present
Maurices December 2011 - June 2012
University of Minnesota May 2010 - May 2012
University of Minnesota - Duluth Information Technology Systems and Services September 2010 - December 2011
University of Minnesota May 2010 - December 2011
University of Minnesota - Duluth August 2009 - May 2010
Kwik Trip April 2009 - September 2009
Skills
Visual C#, ASP.NET, SQL, HTML, CSS, Team Leadership, Systems Analysis, Web Development, Visio, VirtualBox, Remote Assistance, Sysprep, Computer Diagnostics, Social Media, Microsoft Office, Creative Problem Solving, Microsoft Project, Subnetting, Octel, Windows Server, Microsoft SQL Server, Virtual Assistance, Windows 7, Networking, MS Project, Switches, Leadership, Troubleshooting, SharePoint, Servers, Active Directory, Microsoft CRM, Staff Training, KiwiCatTools, Microsoft Dynamics, Water Skiing, Software Documentation
Education
University of Minnesota-Duluth 2008 — 2012
Bachelor of Administration, Management Information Systems
Onalaska High School 2005 — 2008
Salesforce.com January 2011 - July 2011
Avtex Solutions, LLC March 2010 - October 2010
Apple May 2006 - October 2009
Microsoft Corporation May 2005 - May 2006
Callidus Software Inc. April 2004 - May 2005
Skills
SaaS, Enterprise Software, Office 365, Cloud Computing, Solution Selling, Microsoft Office, Account Management, Unified Communications, Mac OS X, Training, Strategic Selling, Customer Retention, Partner Management, Curriculum Design, Building Rapport, Salesforce.com, Teaching/mentoring, Training Delivery, Life Coaching, CRM, Lead Generation, Strategic Partnerships, Leadership, Sales, Sales Process, Coaching, StrengthsFinder
Education
Stanford University
M.A.
U.C. Santa Barbara
B.A.
Avtex Solutions, LLC July 2014 - Present
Westwood Community Church April 2005 - May 2015
Calico Corners - Calico Home May 2001 - July 2014
Skills
Fabric Selection, Bedding, Draperies, Furniture, Public Speaking, Customer Service, Project Management, Team Building, Team Leadership
Education
North Dakota State University 1988 — 1992
Bachelor of Science (B.S.), Apparel and Textiles
Avtex Solutions, LLC May 2014 - Present
FedEx Express July 2012 - June 2014
FedEx Express December 2010 - July 2012
Best Buy March 2008 - July 2009
Skills
Network Administration, Networking, Technical Support, Troubleshooting, Windows 7, Computer Hardware, Windows XP, Software Installation, Operating Systems, Help Desk Support, Windows Vista, Computer Repair, Printers, Routers, Laptops, Customer Service, Servers
Education
Minneapolis Community and Technical College 2012 — 2014
Associate of Arts and Sciences (A.A.S.), Computer Support and Network Administration
Forest City High School 2002 — 2006
Kohl's Department Stores September 2014 - Present
JX Enterprises September 2014 - September 2014
Harley-Davidson Motor Company February 2010 - March 2014
Harley-Davidson Motor Company March 2009 - March 2014
Harley-Davidson Motor Company February 2009 - March 2014
Harley-Davidson Motor Company January 2009 - March 2014
Harley-Davidson Motor Company & Spherion April 2007 - January 2009
Avtex Solutions, LLC October 1998 - June 2006
Davies Gate, LLC May 1997 - June 1998
Trade West Publishing April 1994 - April 1997
Skills
Continuous Improvement, Mechanical Aptitude, Analytical Skills, Organizational..., Employee Training, Learning Management..., Intranet Administration, Webform Administration, Microsoft Certified..., Six Sigma, Accounts Receivable, Accounts Payable, Account Reconciliation, PeopleSoft, SAP, MSOE Project Management..., Avaya Certified Engineer, Interactive..., PowerPoint Presentation..., Tuition Assistance..., Design of LotusForms, Adobe Photoshop CS5, Microsoft Office 2010..., Event Management, Human Resources, Telecommunications, 10 Key, Process Improvement, Outlook, Photoshop, Leadership, Databases, Payroll, Inventory Management, PowerPoint
Education
Ashford University
Associate of Arts (A.A.), Organizational Management
Ashford University
Bachelor's Degree, Supply Chain Management
Ottawa University
Mathematics
Avtex Solutions, LLC December 2013 - Present
Best Buy October 2012 - December 2013
Smith Micro Technologies February 2012 - October 2012
OceanTech May 2011 - February 2012
Skills
Customer Satisfaction, Troubleshooting, Computer Hardware, Windows 7, Microsoft Office, Technical Support, Active Directory, Windows Server, OS X, Windows, Computer Repair, Software Installation, Networking, Servers, Help Desk Support, Network Administration, VMware, Windows XP, Printers, Windows Vista, Hardware, Laptops, Wireless Networking, Group Policy, Remote Desktop, Microsoft Exchange, Antivirus
Education
ITT Technical Institute-Eden Prairie 2006 — 2008
Associate's degree, Computer Network Systems
HelpSystems, LLC June 2015 - Present
Avtex Solutions, LLC January 2014 - June 2015
The Bernard Group, Inc. July 2011 - January 2014
FindLaw, a Thomson Reuters business April 2011 - July 2011
ABDO Publishing August 2009 - March 2011
Capstone Publishers July 2006 - August 2009
Capstone Publishers November 2005 - July 2006
J.J. Keller and Associates October 2004 - November 2005
Skills
Graphic Design, Web Design, Layout, Illustrator, Graphics, Creative Direction, Adobe Creative Suite, Web Development, CSS, Photoshop, Typography, Brochures, Catalogs, Publishing, HTML, SEO, Illustration, Photography, Adobe Acrobat, Logo Design, User Interface Design, Editing, CMS, Packaging, Advertising, Magazines, Book Design, Email Marketing, User Experience, Blogging, WordPress, Project Management, Information Design, Wireframes, Content Strategy, Branding, Production Art, Blog Writing, Digital Copywriting, Amateur/Hobby Product..., SEO copywriting, A/B testing, Corporate Branding
Education
University of Wisconsin-Stout 1999 — 2004
BFA, Art-Graphic Design
Minneapolis Community and Technical College 2010 — 2010
Continuing Education, Web Design and Development
Avtex Solutions, LLC December 2013 - Present
Lunar Limits, LLC February 2010 - Present
Avtex Solutions, LLC October 2010 - January 2014
Christopher B. Burke Engineering, Ltd. August 2010 - October 2010
GlobalFrag Servers May 2007 - September 2010
Rolling Meadows Chamber of Commerce January 2007 - June 2010
State Farm Insurance January 2007 - March 2008
Skills
SEO Optimization, Public Speaking, Hosted VoIP, HTML, Management, Team Leadership, Computer Repair, PowerPoint, Mobile Technology, Negotiation, Troubleshooting, Customer Service, Telecommunications, Analysis, Web Design, Servers, Customer Relations, Call Center, Problem Solving, Team Building, Microsoft Office, Documentation, Process Improvement, Windows, Strategic Planning, Social Media, Interactive Intelligence, CIC, Contact Centers, Contact Center..., Contact Center Strategy, Contact Center..., Telephony, Unified Communications, Call Centers, Software Documentation, VoIP, IVR, SEO, ACD, Networking, Vendor Management, Integration, SIP, Sales, Cloud Computing, WAN, LAN-WAN, Marketing
Education
Carthage College
BA, Business Administration and Business Marketing
Avtex Solutions, LLC December 2010 - Present
NorthMarq Capital January 2009 - December 2010
NorthMarq Capital May 2006 - January 2009
NorthMarq Capital July 2005 - May 2006
Skills
SharePoint, Business Intelligence, SSRS, Microsoft SQL Server, Analysis Services, SSIS, Database Design, Software Documentation, SQL, T-SQL, Process Improvement, Business Analysis, Excel Services, Data Mining, Business Process Design, Databases, Business Intelligence..., Microsoft Office, Data Modeling, MDX, TFS, Business Process..., Performance Point, ETL, Business Process, Relational Databases, Troubleshooting, SSAS, PerformancePoint
Education
Minnesota State University, Mankato 1999 — 2003
Bachelor’s Degree
Wilsher Consulting January 2010 - Present
Wilsher Consulting LLC November 2012 - October 2013
Avtex Solutions, LLC May 2007 - December 2011
Insight Communications February 2005 - November 2006
Mediacom Communications Corp November 2001 - February 2005
Mediacom 2001 - 2005
ClearSource February 2000 - November 2001
MediaOne January 1992 - January 2000
AT&T Broadband 1992 - 2000
Continental Cablevision January 1991 - August 1991
Skills
Call Center, Packaging, Service Operations, Material Handling, Securities, Customer Satisfaction, Forecasting, Performance Management, Scheduling, Customer Service, Customer Relations, Operations Management, Team Building, Process Improvement, Strategic Planning, Sales Management, Budgeting, Problem Solving, Telecommunications, Coaching, Account Management, Business Analysis, Microsoft Office, Product Management, Team Leadership, Change Management, Negotiation, Contract Negotiation, Mentoring, Product Development, Cross-functional Team..., Process Engineering, Administration, PowerPoint, Planning, Customer Experience, Access, Vendor Management, Excel, Word, Analysis, IVR, Predictive Dialers, ACD, Workforce Management, Attendance, Metrics Definition, Mentoring Of Staff, Team Management, Business Strategy
Education
Nebraska Wesleyan University 1980 — 1983
Business
University of Nebraska-Lincoln 1974 — 1978
High School 1970 — 1973
Avtex Solutions, LLC April 2015 - Present
Awakening International Christian Mission January 2015 - Present
Avtex Solutions, LLC November 2014 - Present
Avtex Solutions, LLC April 2013 - November 2014
Plus Relocation Services December 2011 - March 2013
Allina Hospitals & Clinics March 2011 - December 2011
Border Foods Inc June 2006 - March 2011
Skills
Troubleshooting, Technical Support, Active Directory, Customer Service, Networking, Windows 7, Network Administration, Hardware, Windows XP, Windows Server, MDT, KMS, Software Documentation, Databases, Printers, Servers, Leadership, Computer Hardware, Management, Help Desk Support, WAN, SharePoint, VMware, Software Installation, VPN, Microsoft Exchange, DHCP, Cisco IOS, LAN-WAN, Hyper-V, System Deployment, Cisco Technologies, Microsoft Excel, Outlook, Visio, Access, Security, DNS, IIS, Routers, Switches, Process Improvement, Project Management, Microsoft Word, XP, Virtualization, Lync, Microsoft Office 2007, Office 2010, microsoft office 2013
Education
Hennepin Technical College 2008 — 2011
AAS, Networking Administrator/Analyst, System Administration
Hennepin Technical College 2008 — 2010
Cisco Certificate(From College), Network and System Administration/Administrator
Normandale Community College 2007 — 2009
General Education, Gereral
John F. Kennedy High School 2004 — 2007
GED
Avtex Solutions, LLC June 2010 - Present
Avtex Solutions, LLC May 2009 - June 2010
Interactive Intelligence 2000 - 2009
Avery Dennison 1997 - 2000
Skills
PMP, Professional Services, SaaS, Call Center, Vendor Management, Solution Architecture, Cloud Computing, System Deployment, SharePoint, VoIP, IVR, CRM, Process Improvement, ACD, Business Analysis, Infrastructure, Telecommunications, Consulting, Unified Communications, Contact Centers, Call Centers, Telephony, Managed Services, Management, Enterprise Software
Education
Georgia State University - J. Mack Robinson College of Business
MBA, International Business
Rose-Hulman Institute of Technology
BS, Mechanical Engineering
PowerObjects February 2014 - Present
Express Scripts (Contractor on behalf of Daugherty Business Soltuions) September 2013 - February 2014
CHS September 2012 - September 2013
Avtex Solutions, LLC 2007 - September 2012
Altara 2002 - 2006
ePartners 2001 - 2002
Magenic Technologies 1999 - 2001
The Woodburn Group 1997 - 1999
Transactions Inc. 1996 - 1997
Skills
Business Analysis, Implementation..., Project Management, Microsoft CRM, Microsoft Dynamics, Consulting, Professional Services, CRM, Integration, SaaS, User Documentation, Software Documentation, Gap Analysis, Process Flow..., Requirements Gathering, Data Mapping, System Integration..., System Testing, User Acceptance Testing, End User Training, Software Deployment, Best Practices, ERP, Visio, SDLC, Great Plains Software, Software Project..., Software Implementation, Pre-sales, Data Migration, Requirements Analysis, Systems Analysis, Business Requirements, Business Process
Education
University of Minnesota-Twin Cities 2013 — 2013
College of Continuing Education
Metropolitan State University
BS
Time2Market April 2014 - Present
Avtex Solutions, LLC November 2007 - April 2014
Convergent Solutions Group November 2007 - October 2010
Robbinsdale Area Schools 1999 - 2007
Pinkerton Consulting & Investigations November 1997 - May 1999
Skills
Lync Server 2010, Office Communications..., Windows Server, VCP, Exchange Server, OCS, Microsoft Exchange, Hyper-V, VMware, Unified Communications, Unified Messaging, 2008 R2, MCITP, Microsoft Certified..., Active Directory, Microsoft Certified..., Lync, Powershell, Microsoft Technologies, Servers, VoIP, HP Proliant, DNS, Virtualization, VMware ESX, LAN-WAN
Education
Capella University 2005 — 2008
BS, Information Technology
Avtex Solutions, LLC January 2012 - Present
Avtex Solutions, LLC 2004 - 2011
Skills
Call Center, Unified Communications, Telecommunications, VoIP, CRM, Professional Services, Solution Selling, Process Improvement, Call Centers, IVR, Cloud Computing, SaaS, Product Management, Leadership, Vendor Management, Customer Experience, Cross-functional Team..., Managed Services, Contact Centers, Data Center, Workforce Management, Management, Telephony, Account Management, Enterprise Software, Business Analysis, Strategic Partnerships, Integration, Direct Sales, Channel Partners, SIP, Business Intelligence
Education
Minnesota State University, Mankato 1985 — 1989
B.S, Management, Marketing
Westonka
Emergent Networks January 2015 - Present
Avtex Solutions, LLC November 2010 - December 2014
Convergent January 2008 - November 2010
Mitel Networks January 2007 - January 2008
Mitel Networks January 2004 - January 2008
Dairyland 1997 - 2000
Skills
Unified Communications, Lync Server 2010, UC Gateways, PBX, Unified Messaging, UC, Gateway, ACD, Telephony, SIP, VoIP, Microsoft Office, IVR, Call Center, Cisco, Video Conferencing, Telecommunications, Switches, LAN/WAN, IP, TCP/IP, Call Recording, Sales Engineering, Cloud Computing, OCS, Troubleshooting, Network Administration, DNS, Servers, Network Architecture, Team Building, Team Leadership, CCNA, PRI, T1, IP PBX, ISDN, TDM, IP Networking, Routing, Cabling, Pre-sales, Managed Services, Lync, Virtualization, Microsoft Exchange, Cisco Technologies, LAN-WAN, Call Centers, SIP Trunking
Education
University of Minnesota-Duluth 1993 — 1997
Computer Science, Mathematics, Physics, Computer Programming, Electrical Engineering, Mechanical Eng
Brandon High School 1980 — 1993
General
Avtex Solutions, LLC April 2014 - Present
City of Chaska - Parks and Recreation Department January 1999 - Present
Allied Barton August 2013 - April 2014
nParallel October 2010 - November 2012
Showcraft, Inc January 2001 - August 2010
City of Chaska 2010 - 2010
Trade Show Production Corp January 1997 - January 2001
Skills
IT Project..., Telephony, SharePoint Designer, Microsoft Lync, Marketing Strategy, Marketing, Project Planning, Social Media Marketing, Leadership, Project Management, Marketing Communications, Account Management, Strategic Planning, CRM, Campaigns, Sponsorship, Sales, Advertising, Training, Budgets, Management, Relationship Marketing, Proposal Writing, Strategic Communications, Direct Marketing, Market Planning, Sales Management, Event Planning, Marketing Management, Team Building, New Business Development, Integrated Marketing, Program Management, Event Management, Social Media, Editing, Business Development, Strategic Partnerships, Market Research, Trade Shows, Public Relations, Creative Strategy, PowerPoint development
Education
University of Minnesota-Twin Cities 2013 — 2013
Business Writing Certificate
University of Saint Thomas - School of Business 2013 — 2013
Mini Master of Business Communication, Marketing Communications
Benchmark Learning
University of Iowa
Bachelor, General Studies; English and Marketing
BI WORLDWIDE September 2015 - Present
BI WORLDWIDE November 2014 - Present
BI WORLDWIDE July 2013 - November 2014
Horizontal Integration November 2012 - April 2013
Avtex Solutions, LLC November 2010 - November 2012
Oppenheimer Wolff & Donnelly May 2008 - October 2010
The Selling Source August 2007 - June 2008
Foley & Mansfield, PLLP June 2006 - August 2007
RIDER & BENNETT June 2004 - June 2006
Foley & Mansfield, PLLP November 2000 - June 2002
Skills
Project Management, Cross-functional Team..., Software Development, Solution Architecture, Automated Software..., Amazon Mechanical Turk, SharePoint, CRM, Business Analysis, Enterprise Architecture, SQL, Leadership, Management Consulting, .NET, IT Management, MS Project, SDLC, Process Improvement, Visio, Analysis, Online Marketing, Agile Project Management, PMP, Vendor Management, Business Intelligence, Web Design, Requirements Analysis, Software Project..., Full SDLC, CAPM, Agile & Waterfall..., Interactive Marketing, Mobile Phone Apps, Native Mobile..., Mobile User Experience..., Customer Focused..., Mixpanel Marketing, Agile Testing, JIRA, Kofax Analytics for...
Education
University of St. Thomas 2011 — 2011
PM Mini-Masters, Project Management
International Carlson 2010 — 2010
University of Minnesota - Carlson School of Management 2007 — 2010
MBA, Statistical Analysis
University of Minnesota-Duluth 2002 — 2004
Bachelor of Science, Management Information Systems
Anoka Ramsey Community College 1998 — 2000
Associate of Science (A.S.), Computer Science
Anoka Senior High 1994 — 1998
Avtex Solutions, LLC March 2015 - Present
Digital Voice Systems May 2013 - Present
DeVry University March 2012 - February 2013
Skills
Multisim, Windows 7, Soldering, C, C++, Customer Service, Microsoft Office, Oscilloscope, SQL, Java, CodeWarrior, Matlab, Windows Vista, Microsoft Word, Microsoft Visual Studio..., Multimeter, Oracle SQL, Problem Solving, Microsoft Excel, VMware, MySQL, Remedy Ticketing System, Oracle RightNow CX, Servers, Software Installation, Access, Troubleshooting, Windows Server, SIP
Education
DeVry University-Illinois 2010 — 2013
Bachelor of Science (B.S.), Computer Engineering Technology
Community Reinvestment Fund February 2014 - Present
Avtex Solutions, LLC May 2013 - February 2014
Avtex Solutions, LLC January 2012 - May 2013
Avtex Solutions, LLC January 2011 - December 2011
Inetium, Inc. January 2008 - December 2010
Inetium January 2006 - December 2007
Inetium January 2004 - December 2005
Inetium February 1999 - December 2003
General Mills January 1998 - January 1999
Skills
SharePoint, .NET, Microsoft SQL Server, ASP.NET, ASP.NET MVC, Silverlight, WPF, C#, Solution Architecture, Solution Development, JavaScript, XAML, Web Development, Windows Phone, Architecture, Web Applications, Microsoft Office..., Database Design, Requirements Analysis, Microsoft Technologies, Integration, Web Services, Software Development, SQL, Enterprise Architecture, jQuery, Voice Over, IT Strategy, Visual Studio, Agile Methodologies, Pre-sales, SDLC, Public Speaking, Scrum, IIS, Architectures
Education
Iowa State University 1993 — 1997
BS, Computer Science
Avtex Solutions, LLC 2011 - Present
Pro Staff 2011 - 2011
PwC 2010 - 2011
UnitedHealthcare 2008 - 2010
Skills
Administration, Benefits, Project Coordination, Corporate Wellness, Reception, Microsoft Office, Human Relations, Recruitment/Retention, Data Entry, Event Planning, Healthcare, Team Building, Community Outreach, Internal Communications, Marketing Communications, Databases, Organizational..., Payroll, Community Development, Customer Service, Employee Benefits, Networking, Onboarding, Project Management, Social Media, Wellness, Employee Wellness, Health Insurance, Health Education
Education
Metropolitan State University 2014 — 2016
Bachelor's Degree, Individual Studies
Normandale Community College
Associate of Arts (A.A.), Emphasis in Communications
Normandale Community College
Human Resource Certification, Human Resources Management/Personnel Administration, General
BitShuva March 2014 - Present
BitShuva March 2013 - Present
Avtex Solutions, LLC April 2010 - March 2014
Business Systems International January 2004 - April 2010
Mixed In Key February 2009 - July 2009
Skills
Silverlight, ASP.NET MVC, .NET, TFS, C#, Visual Studio, ASP.NET, Test Driven Development, IIS, Web Services, LINQ, WCF, WPF, Windows Azure, XML, Microsoft SQL Server, AJAX, XAML
Education
Joliet Junior College 2002 — 2004
Avtex Solutions, LLC March 2014 - Present
Semaj Communications February 2004 - Present
Digineer August 2013 - January 2014
FusionStorm September 2011 - July 2013
Crimson Consulting March 2009 - July 2011
Wells Fargo January 2003 - March 2009
Target Corporation April 2000 - January 2003
Skills
Pagemaker, Corel Draw, MS Office Suite, Leadership, Management, Salesforce.com, Strategy, Vendor Management, Training, Project Management, Access, Marketing, Advertising, Project Planning
Education
University of Minnesota-Twin Cities 1995 — 1999
BA, Business
Meridian IT Inc. October 2014 - Present
Outerwall August 2009 - September 2014
Adapt Telephony Services, LLC 2008 - 2009
Avtex Solutions, LLC 2006 - 2008
Interactive Intelligence 2003 - 2007
Interactive Intelligence 2000 - 2007
Skills
IVR, VoIP, Unified Communications, Telephony, Call Centers, Telecommunications, WAN, ACD, Cisco Technologies, Contact Centers, Cloud Computing, Wireless, Cisco Call Manager, VPN, Vendor Management, Windows Server, Microsoft Exchange, Troubleshooting, SIP, Switches, Disaster Recovery, TCP/IP, Data Center, Network Architecture, Cisco IOS, Servers, Cisco Nexus, Active Directory, LAN-WAN, Virtualization, VMware, Technical Support, Firewalls, Network Design, Network Security, Juniper, IIS, Windows XP, Networking
Education
Ball State University 1994 — 1996
MIS
James Madison University 1992 — 1993
MIS
Virginia Military Institute 1989 — 1991
Computer Science
Slalom Consulting August 2015 - Present
Avtex Solutions, LLC July 2013 - August 2015
Sogeti October 2011 - July 2013
Inetium April 2008 - October 2011
Epicor October 2007 - March 2008
James Tower May 2006 - September 2007
Skills
Microsoft SQL Server, SQL, SSIS, SSRS, SSAS 2008, Scribe Insight, Scribe, Microsoft CRM, CRM, CRM Integration, Integration, Data Migration, ETL, T-SQL, Web Services, Business Intelligence, Databases
Education
Minnesota State University, Mankato
CIS, Computer Information Science, Mathematics
Eastview 1998 — 2001
HIgh school
Avtex Solutions, LLC April 2005 - November 2011
Call Center Solutions 2003 - 2005
Data Research, Inc 1983 - 2000
Skills
Customer Service..., Call Center, CRM, Customer Experience, Contact Centers, SaaS, Management, Salesforce.com, Call Centers, Program Management, VoIP, Marketing Strategy, Vendor Management, Solution Selling, Training, Sales, Cloud Computing, Telecommunications, Leadership, Managed Services, Enterprise Software, Customer Service, Customer Retention, Telephony, Lead Generation, Unified Communications, Product Management, Professional Services, Account Management, Product Marketing, Networking, Direct Sales, B2B, Strategic Partnerships
Education
Minnesota State University, Moorhead
B.S., Mass Communications & Marketing
Purdue University
Certified Call Center Consultant
Wells Fargo Home Mortgage October 2012 - Present
Avtex Solutions, LLC April 2008 - December 2011
Onvoy, Inc May 2002 - January 2008
Qwest Communications October 1991 - May 2002
Skills
VoIP, Unified Communications, Vendor Management, Telecommunications, Change Management, Call Center, Account Management, Visio, MS Project, Software Project..., Project Planning, SharePoint
Education
San Jose State University
Business Administration and Management, General
NetSuite September 2015 - Present
NorthMarq Companies May 2015 - August 2015
Great Lakes Collection January 2013 - May 2015
Avtex Solutions, LLC May 2014 - August 2014
NorthMarq Companies May 2013 - August 2013
Innovative Office Solutions January 2010 - September 2010
Skills
Communication Skills, Team Leadership, Microsoft Excel, Microsoft Word, PowerPoint, InDesign, Customer Service, Social Media, SharePoint, Oracle SQL, Microsoft Access, Visual Merchandising, Technology, Editing, Time Management, Management, Communication
Education
Miami University 2011 — 2015
Bachelor of Science (BS), Marketing, Senior
Bond University 2014 — 2014
Jabra 2013 - Present
Avtex Solutions, LLC 2010 - 2012
Convergent 2009 - 2011
Cisco Systems, Inc. 1999 - 2008
3Com Corporation 1996 - 1999
Cabletron Systems 1994 - 1996
Skills
Unified Communications, Professional Services, Solution Selling, Cloud Computing, Management Consulting, Strategic Consulting, Succession Planning, Management, Leadership, Go-to-market Strategy, Pre-sales, Strategic Partnerships, Business Development, Strategy, Channel Partners, Networking, Sales, Security, Start-ups, Consulting, Product Management, Direct Sales
Education
University of Nebraska-Lincoln
Avtex Solutions, LLC September 2015 - Present
TMI Coatings, Inc August 2011 - September 2015
Art's-Way Mfg. Co., Inc. April 2009 - August 2011
Manpower March 2008 - March 2009
GE Money Bank dba WMC Mortgage December 2004 - October 2006
Honor State Bank September 2002 - November 2004
Rocky Hill-View Dairy March 2000 - September 2002
Skills
Human Resources, Recruiting, Payroll, Employee Relations, Training, Employee Benefits, Benefits Administration, Onboarding, Talent Acquisition, Performance Management, Talent Management, Budgets, Workers Compensation, Public Speaking, Forecasting, Advertising, Target Costing, Business Writing, Applicant Tracking..., Workforce Planning, Affirmative Action...
Education
St. Cloud State University
Bachelor's
Portico Benefit Services January 2004 - Present
Scott County May 2001 - Present
Avtex Solutions, LLC January 2000 - Present
Scott County March 1982 - May 2001
WISC TV April 1980 - March 1982
WMAD Radio March 1976 - February 1982
Skills
Microsoft Excel, PowerPoint, Windows, Research, Outlook, Photoshop, Teaching, HTML
Education
Normandale Community College 1974 — 1974
General, General
Eden Prairie High School 1968 — 1973
Diploma, General
Brown Institute for Broadcasting
Certificate, Radio and Television Broadcasting Technology/Technician
Think Finance June 2015 - Present
Avtex Solutions, LLC May 2012 - May 2015
FELTECH, IT Services April 2008 - July 2012
Aston Technologies, Inc. February 2012 - May 2012
Geneva Services Company June 2008 - March 2012
Home Depot September 2005 - January 2007
Skills
PC maintenance, Hardware/Software..., Network Administration, Troubleshooting, Networking, Computer Maintenance, Hardware, CIC, VoIP, I3, Kaseya, Call Center..., Customer Interaction
Education
Minneapolis Community and Technical College
A.A.S, Network Administration/Computer Support
IWSPACE, LLC October 2013 - Present
Rackspace Hosting (SharePoint911) September 2011 - October 2013
Avtex Solutions, LLC December 2003 - September 2011
Minnesota Department of Public Safety, CriMNet June 2003 - December 2003
Accenture Technology Solutions November 2002 - June 2003
NCS Pearson November 1999 - October 2002
Skills
Office 365, SharePoint, IIS, Powershell, Windows Server, Microsoft Office..., SharePoint Designer, InfoPath, Microsoft SQL Server, ASP.NET, .NET, C#, Active Directory, Microsoft Technologies, Enterprise Architecture, Windows Sharepoint..., SharePoint Services 3.0, Twitter, Facebook, Hyper-V, Windows 8, Web Applications, LINQ, System Deployment, ASP, Solution Architecture, Silverlight, Visio
Education
Brown College 2002 — 2003
AAS, Computer Programming
Affinity, Inc. June 2014 - Present
Global Business Solutions, Inc. May 2008 - January 2014
Avtex Solutions, LLC March 2007 - February 2008
Gardens Alive October 2001 - March 2007
LCA Vision November 1999 - August 2001
General Cable August 1999 - November 1999
Sarcom August 1998 - August 1999
Robert Half International March 1998 - August 1998
Prizm Technologies October 1997 - March 1998
Fidelity Investments June 1996 - October 1997
Skills
Cisco Technologies, Microsoft Certified..., CCNA, VMware, Disaster Recovery, Networking, Technical Support, Data Center, Servers, CompTIA, Active Directory, Virtualization, Microsoft Exchange, Project Management, Telecommunications, EMC SAN Administration, Citrix XenDesktop, Leadership, Citrix
Education
Western Governors University - Indiana 2010 — 2013
Masters, Business Administration
Western Governors University 2007 — 2010
Bachelors of Science, Network Design & Management
Southern Ohio College 1992 — 1993
Computer Aided Design & Drafting
Cincinnati State Technical and Community College 1990 — 1991
Computer Engineering / Construction Engineering
See-IO January 2010 - Present
Hola-IT January 2010 - Present
Perficient July 2013 - July 2014
Magenic August 2011 - July 2013
Avtex Solutions, LLC October 2010 - September 2011
RBA Consulting September 2007 - October 2010
GMAC-Rescap October 2004 - September 2007
Quantitative Advantage May 2001 - October 2004
Wells Fargo May 1998 - May 2001
Skills
ITIL, Governance, Information Architecture, Management Consulting, Quality Assurance, Managerial Finance, SharePoint, Business Analysis, Business Intelligence, Enterprise Architecture, Cloud Computing, SDLC, Requirements Analysis, Visio, Solution Architecture, Windows Azure, SQL Azure, Windows 8, IT Strategy, Microsoft SQL Server, Sitecore, SaaS, Consulting, Team Leadership, Agile Methodologies, Enterprise Software, Software Development, CRM, Strategy, Business Development
Education
Bethel University 2007 — 2009
MBA, Technology Management & Entrepreneurship
University of Miami 1996 — 2000
BBA, Finance & Computer Information Systems
Avtex Solutions, LLC January 2011 - Present
Inetium April 2007 - January 2011
Marquette Financial Companies January 2005 - April 2007
Skills
SharePoint, Microsoft SQL Server, C#, Windows Server, IIS, Active Directory, SharePoint Designer, JavaScript, Citrix, ASP, PHP, C++, JSP, Java, Programming Languages, Microsoft Office..., SSRS, .NET, Powershell, Servers, Microsoft Technologies, Troubleshooting
Education
Minnesota State University, Mankato 1997 — 2001
BS, Computer and Information Sciences, General
610 Solutions, LLC July 2012 - Present
Minnesota Mental Health Clinics July 2012 - Present
Avtex Solutions, LLC July 2011 - July 2012
Avtex Solutions, LLC January 2011 - July 2011
Inetium, LLC May 2000 - January 2011
Deloitte Consulting 1999 - 2000
General Mills 1988 - 1999
Skills
Infrastructure, SharePoint, Business Analysis, Business Intelligence, Integration, Project Management, Microsoft Technologies, Microsoft SQL Server, .NET, Software Development, Web Services, SQL, Requirements Analysis, ASP.NET, C#, Strategic Planning, ITIL Certified, Scrum, Technical Leadership, Data Center, SaaS, Windows Server, Architecture, IT Strategy, Solution Architecture, Enterprise Software, Visual Studio, Database Design, Cloud Computing, Enterprise Architecture, SOA, Agile Methodologies, IIS, IT Management, Consulting, Information Technology, SDLC, Software Project..., TFS, Architectures, Management, Leadership
Education
University of Minnesota - Carlson School of Management 1995 — 2000
MBA, Information Systems, Finance
Iowa State University 1982 — 1987
BS, Computer Engineering
UnitedHealth Group October 2011 - Present
Avtex Solutions, LLC 2009 - October 2011
Comm-Works May 2008 - November 2009
Bailiwick Data Systems 2004 - 2008
Rollouts Inc 2002 - 2004
Skills
Process Improvement, Vendor Management, PMP, Project Management, Program Management, SharePoint, MS Project, Leadership, Team Building, Project Planning, Troubleshooting, SDLC, Integration, Business Analysis, Cross-functional Team..., Business Process..., PMO
Education
Bethel University 1994 — 1998
Bethel University 1994 — 1998
Avtex Solutions, LLC 2015 - Present
Versus Technology 2012 - 2014
NACR 2010 - 2012
Cerium Networks 2009 - 2010
USA Mobility 2006 - 2009
Mosaic Technology 2003 - 2006
Tectura 2000 - 2003
Skills
Software Solution Sales, Business Development, Enterprise Account..., Channel Partners, New Business Development, Avaya, Healthcare, Telcom, Account Management, Enterprise Software, CRM, Direct Sales, Key Account Management, Team Building, Negotiation, Management, Sales Presentations, Contract Negotiation, Cross-functional Team..., Customer Satisfaction, Salesforce.com, Sales, Selling, Outsourcing, Start-ups, Strategy, Telecommunications, Sales Operations, Sales Management, Cold Calling, Solution Selling, Call Centers, Strategic Partnerships, Professional Services, Marketing Strategy, SaaS, Consulting, Sales Process, Unified Communications, Lead Generation, Managed Services, B2B, Cloud Computing, Go-to-market Strategy, Leadership, Strategic Planning
Education
Portland State University
BS, Political Science & Urban Planning
Miller Motors July 2003 - Present
Norstan Communications September 2000 - July 2002
Avtex Solutions, LLC December 1996 - August 2000
U S WEST - Advanced Technologies September 1992 - February 1996
Marquette University February 1988 - February 1992
M&I Bank February 1988 - February 1992
Skills
New Business Development, Account Management, Sales Process, Process Improvement, Management, Leadership, Marketing, Team Building, Strategic Planning, Customer Satisfaction, Cross-functional Team..., Project Management, Marketing Strategy
Education
University of Colorado Boulder 1995 — 1996
Marquette University 1983 — 1991
BA
Avtex Solutions, LLC April 2015 - Present
Avtex Solutions, LLC April 2013 - Present
Donaldson August 2012 - April 2013
Best Buy July 2011 - July 2012
Normandale Community College September 2009 - May 2011
Skills
Troubleshooting, Technical Support, Computer Hardware, CSS, Active Directory, Windows, SharePoint, Windows 7, Customer Service, HTML, Microsoft Office, OS X, SQL, Windows Server, Dreamweaver, Access, Web Development, XP, IIS, Network Administration, Teamwork, Networking, System Deployment, Hardware, Laptops, Operating Systems, Software Installation, Norton Ghost, SCCM, System Administration, Citrix, VPN, Microsoft Exchange, Workstations, Unified Communications, VoIP
Education
Hennepin Technical College 2010 — 2012
Associate's degree, Network and System Administration/Administrator
Normandale Community College 2009 — 2011
Generals, Generals
Qsect LLC December 2014 - Present
Varigence November 2014 - Present
Avtex Solutions, LLC July 2013 - November 2014
Avtex Solutions, LLC May 2012 - July 2013
Reliant CCS May 2011 - May 2012
MTC Federal Credit Union May 2010 - May 2011
US Army January 2006 - June 2010
Skills
C#, ASP.NET MVC, Visual Studio, CIC, Troubleshooting, VoIP, Telecommunications, Unified Communications, Active Directory, Microsoft Technologies, Customer Service, Windows Server, Routers, Security, Microsoft SQL Server, IIS, Networking, Servers, Technical Support, IP Networking, Microsoft Office, DNS, Integration, Customer Relations, Microsoft CRM, Android Development, Contact Center Design, Contact Center...
Education
Greenville Technical College 2010 — 2013
AAS, Computer Technology - Network Systems Administration
Contact Center Efficiency Experts, LLC. August 2014 - Present
research February 2006 - Present
Avtex January 2007 - August 2015
Avtex Solutions, LLC 2007 - 2015
Aria Communications January 1990 - January 1999
Skills
Management, Customer Experience, Contact Centers, Training, IVR, Process Improvement, Unified Communications, Call Center, VoIP, SaaS, ACD, Call Centers, Workforce Management, Telecommunications, Leadership, Sales, Troubleshooting, Technical Support, Telephony, Insurance, Data Migration, CTI, SIP, Reporting
Education
College of Saint Benedict 1991 — 1995
Bachelor's degree, Communication and Media Studies
grad school
Avtex Solutions, LLC June 2013 - Present
Education
St. John's University 1998 — 2000
Bachelor of Arts (B.A.), Computer Science
Ridgewater College 1996 — 1998
Associate of Arts, Computer Science
Avtex Solutions, LLC 1994 - Present
Digital Voice Systems August 1994 - March 2015
Digital Voice Systems August 1994 - February 2015
Skills
VoIP, IVR, SIP, Call Center, CTI, Call Centers, XML, Contact Centers, Unified Communications, ACD, Telephony, Cloud Computing, CRM, Integration
Education
Illinois State University 1987 — 1991
Avtex Solutions, LLC March 2015 - Present
Magenic October 2012 - March 2015
Schermer August 2010 - October 2012
Ameriprise Financial 2007 - 2010
Allianz Life 2004 - 2007
Lawson Software 2002 - 2004
Clear Channel Communications September 2001 - 2002
VeriSign (formerly Guardent) May 1998 - August 2001
Skills
Digital Marketing, Marketing Strategy, Marketing Communications, Lead Generation, Brand Development, Social Media Marketing, Interactive Marketing, B2B, Brand Management, Marketing, Integrated Marketing, Strategy, Advertising, Online Marketing, Enterprise Software, Social Media, Messaging, Market Planning, Online Advertising, Strategic Communications, Marketing Research, Digital Strategy, B2B Marketing, Management, Leadership, Demand Generation, Marketing Automation, Analytics, Brand Architecture, Marketing..., Integrated Campaign..., Brand Audit, Account Management, Brand Consultancy, Marketing Management, Advertising Management, Creative Strategy, Market Research, Strategic Planning, Brand Awareness, Budget Management, Communications Strategy, Team Leadership, Strategy Development, Business Strategy, Relationship Management, Relationship Marketing, Enterprise Mobility, SaaS, Business Intelligence
Education
University of Saint Thomas - School of Business
M.A., Business Communication (MBC)
St. John's University
B.A., Communication
Henry Sibley
The Not Guilty Band 2013 - Present
Azule Staffing May 2014 - September 2015
Global Traffic Technologies, LLC June 2013 - May 2014
BI WORLDWIDE November 2012 - June 2013
CenturyLink Business February 2011 - October 2011
Decatur Homeowners Association April 2009 - April 2011
Avtex Solutions, LLC November 2010 - February 2011
DC Group January 2010 - April 2010
AmCom Software January 2007 - February 2009
Revation Systems August 2006 - December 2006
Skills
Client Retention, Customer Satisfaction, Contract Negotiation, Account Management, Forecasting, Quotes, Process Improvement, Navigation, Client Relationship..., Fundraising, Sponsorship, Customer Retention, Quote, Salesforce.com, CRM, Sales Process, Management, Selling, B2B, Sales Operations, Direct Sales, Training, Strategy, Sales, Marketing
Education
University of Minnesota-Twin Cities 2010 — 2010
Certificate, Train-the-Trainer Series Courses
Capital Commercial
Wishek High School
Avtex Solutions, LLC January 2015 - Present
SHI International Corp. April 2014 - November 2014
Castlight Health September 2013 - February 2014
SuccessFactors an SAP Company July 2012 - September 2013
Successfactors an SAP Company April 2011 - July 2012
DC Group July 2010 - March 2011
Miga Solutions February 2010 - June 2010
UnitedHealthcare February 2008 - February 2010
LA Weightloss June 2005 - February 2008
Skills
New Business Development, Qualifying Prospects, Salesforce.com, Outside Sales, SaaS, Sales, CRM, Telemarketing, Marketing, Customer Retention, Trade Shows, Training, Microsoft Office, Health Insurance, Hoovers, Jigsaw, Inside Sales, Customer Service, ZoomInfo, data.com, Management, Contract Negotiation, Client Interfacing..., Recruiting, Leadership, Account Management, Selling, B2B, Sales Process, Solution Selling, Sales Operations, Lead Generation, Business Development, Cold Calling, Marketing Strategy, SEO, Direct Sales, Strategic Planning, Customer Satisfaction, Applicant Tracking..., Sales Presentations, Human Resources, Building Relationships, Time Management, Employee Benefits, Strategic Partnerships, Strategy, Enterprise Software, Relationship Building, Consultative Selling
Education
Minnesota State University, Mankato 2000 — 2005
Bloomington Jefferson High School 1996 — 2000
Saint Cloud State University
B.A., Psychology, Business
NACR a Converge One Company August 2011 - Present
Avtex Solutions, LLC 2010 - 2011
G3 Technology Partners 2005 - 2010
Skills
Call Center, IVR, SIP, VoIP, Cloud Computing, Solution Selling, Unified Communications, Managed Services, Lync, Process Improvement, Telephony, Contact Centers, Enterprise Software, Call Logging, Call Centers, Workforce Management, CTI, IP, Data Center, Networking, Wireless, SIP Trunking, SaaS, Avaya, Telecommunications, Telepresence, Direct Sales, ACD, Cisco Technologies, LAN-WAN, Troubleshooting, Video Conferencing, Salesforce.com, Unified Messaging, Sales Management, Sales Process, Ethernet, Account Management, Co-location, TCP/IP, New Business Development, Pre-sales, Vendor Management, Selling, MPLS, Product Management, Voice Mail, Network Design, WAN, Professional Services
Education
Indiana Wesleyan University
BS, Business Information Technology
Indiana Wesleyan University
Bachelor of Science (B.S.), Information Technology
Renovate America May 2013 - Present
Wenthur Consulting December 2011 - Present
Avtex Solutions, LLC December 2009 - December 2011
Delta Communications 2007 - 2009
Skills
Amazon Web Services..., Office 365, 802.1x, Amazon EC2, Hyper-V, Amazon EBS, Microsoft Exchange, Load Balancing, VoIP, Unified Communications, Telecommunications, Cisco Technologies, IVR, Telephony, TCP/IP, Network Design, Windows Server, Active Directory, SIP, VPN, DNS, Switches, SharePoint, RADIUS, Asterisk, IIS, Microsoft SQL Server, Amazon S3, Wireless Routers, WAN, LAN-WAN
Education
Concordia University-Wisconsin 2003 — 2005
Management Communications
Dell September 2014 - Present
Avtex Solutions, LLC May 2014 - June 2014
Allina Health September 2013 - May 2014
NVision Networking Inc. May 2013 - August 2013
NTB July 2010 - May 2013
Skills
Windows, Cisco IOS, Subnetting, Network Security, Communication, Customer Service, Troubleshooting, PowerPoint, Customer Satisfaction, Microsoft Office, Leadership, Microsoft Server 2008, Cisco UCS, PC imaging, VMware, Cisco Technologies, Networking, Switches, Cisco Routers, CCNA, Information Technology, Technical Support, Data Center
Education
Century College 2011 — 2014
Associate of Arts and Sciences (A.A.S.), Information and Telecommunications Technology
Microsoft January 2013 - Present
Avtex Solutions, LLC August 2009 - January 2013
The Resource Group, Inc. May 2004 - August 2009
AppDev Training Company 1995 - 2004
Travel Force, Inc. 1993 - 1995
Minnesota Twins 1990 - 1994
CVN Companies (C.O.M.B.) 1987 - 1990
Skills
Cloud Computing, SaaS, Enterprise Software, Solution Selling, Unified Communications, SharePoint, Management, Leadership, Software Development, Consulting, Professional Services, Technical Recruiting, Sales, Vendor Management, CRM, Strategic Partnerships, Microsoft CRM, Business Process, Lync Server 2010, Business Intelligence, Lync, Information Technology, Unified Messaging, Microsoft Technologies, Managed Services, Data Center, Virtualization, Salesforce.com, Integration, Wireless, Microsoft Exchange, Partner Management, Healthcare Consulting, Business Solution..., Solution Architecture, Human Resources, EMR, VoIP, Sales Process, IT Strategy, O365, Skype for Business
Education
St. Cloud State University 1989 — 1993
B.S., Business Management/Computers
Armstrong Highschool 1986 — 1989
Avtex Solutions, LLC February 2008 - Present
Skills
VoIP, Unified Communications, Telephony, IVR, Telecommunications, SIP, Cloud Computing, Call Centers, Data Center, WAN, LAN-WAN, System Deployment, CTI, Switches, Call Center, Cisco Technologies, Unified Messaging, Managed Services, Network Design, Process Improvement, IP, Windows Server, TCP/IP, DNS, Virtualization, Servers, Troubleshooting, Team Building, ACD, Messaging, Cisco, CCNA, Firewalls, DHCP, VMware, Windows Server 2003, Active Directory, Network Administration, Windows Server 2008, Computer Hardware, SQL Server, XP, Customer Relations, PBX, Management
Education
Moraine Valley Community College 2011 — 2014
Application, Application Development, GPA 4.0
University of Illinois at Chicago
Business/Corporate Communications
Emergency Communications Network, LLC July 2012 - Present
Avtex Solutions, LLC 1995 - July 2012
Skills
Integration, IVR, Unified Communications, ACD, Telephony, Call Center, Telecommunications, VoIP, Workforce Management, Cisco Technologies, Messaging, Data Center, System Deployment, Solution Selling, SaaS, CRM, Professional Services, Vendor Management, Managed Services, Servers, WAN, Visio, TCP/IP, Contact Centers, LAN-WAN
Education
Kirkwood Community College 1972 — 1974
Business
403 Labs, LLC September 2012 - Present
SXP Analytics, LLC May 2011 - June 2012
Avtex Solutions, LLC February 2007 - May 2011
Freelance January 2000 - December 2010
Silvercreek Dentistry February 2005 - February 2008
Adecco Technical (GE Healthcare/Goldseal) May 2006 - February 2007
N/Connect Internet February 2006 - May 2006
Comdata Business Systems September 2005 - February 2006
Broan/Nutone May 2004 - September 2005
Mayville Engineering Company August 2004 - June 2005
Skills
CCNA, ENA, Gentoo, Firewalls, Network Administration, DNS, Network Security, DHCP, TCP/IP, VMware, Linux, Servers, VPN, Active Directory, Network Design, Unix, System Administration, ESXi, IPv6, Bluecoat, Windows Server, IPAM, Nagios, Xen, RAID, iSCSI, SAN, Samba, CIFS, LTO, 802.1x, 802.1q, 802.11n, Bind, BGP, OSPF, RIP, STP, IEEE 802.3, Wireshark, NAT, NAS, IPSec, OpenSSL, OpenSSH, SIP Trunking, Session Border..., QoS, VoIP, IDS
Education
Moraine Park Technical College 2004 — 2005
Associate Degree, CIS: Network Specialist
Milwaukee School of Engineering 2003 — 2004
Computer Engineering
Avtex Solutions, LLC Senior Director, Software DevelopmentAvtex Solutions, LLC2000 - June 2014
Education
University of Minnesota-Twin Cities
Avtex Solutions, LLC May 2014 - Present
Northland Systems March 1997 - May 2014
CPU Options January 1995 - March 1997
Net Ministries August 1992 - May 1993
Skills
NetApp, Solution Selling, Storage Area Networks, Storage, Cloud Computing, VMware VSP, FalconStor CDP Sales..., IBM Power Systems and..., Riverbed RSA, VSS Monitoring Sales..., VMware, Cisco Technologies, Virtualization, Disaster Recovery, Professional Services, Networking, VDI, Enterprise Software, Business Continuity, Security, Pre-sales, Windows Server, Network Security, Strategic Partnerships, Data Center, Enterprise Storage, HP, Hardware, SAN, Servers, Brocade, Selling, Sales
Education
University of Nebraska at Kearney 1990 — 1992
Biology, General
University of Nebraska at Kearney 1990 — 1992
Molecular Biology
Avtex Solutions, LLC June 2012 - Present
Avtex Solutions, LLC July 2011 - June 2012
Avtex Solutions, LLC January 2011 - July 2011
Inetium April 2008 - January 2011
Inetium October 2007 - April 2008
Inetium March 2007 - October 2007
Northfield Hospital March 2006 - March 2007
Air Wisconsin Airlines December 2003 - March 2006
Alaska Army National Guard January 1993 - August 2005
Atlantic Coast Airlines September 2002 - November 2003
Skills
Windows Server, Data Center, Cloud Computing, Active Directory, Cisco Technologies, CRM, Networking, Storage, Managed Services, IT Service Management, Unified Communications, Microsoft Technologies, Microsoft Exchange, Infrastructure, Management, Disaster Recovery, Business Analysis, WAN, Technical Support, VoIP, Software Development, Call Centers, Firewalls, Telephony, SaaS, Enterprise Software, Telecommunications, Leadership, Software Documentation, Integration, SharePoint, Solution Selling, Sales, Enterprise Architecture, Project Management, Information Technology, Professional Services, Business Intelligence, Customer Service, Start-ups, Help Desk Support, Network Architecture, IIS, IVR, Microsoft SQL Server, Troubleshooting
Education
The University of North Dakota 1988 — 1991
BS, Aeronautical Studies
The University of North Dakota 1987 — 1991
Apollo HS
Emergent Networks November 2014 - Present
Avtex Solutions, LLC April 2007 - November 2014
Convergent April 2007 - November 2010
Bowman and Brooke LLP February 2003 - April 2007
Robbinsdale Area Schools June 2000 - January 2003
Thiele Technologies 1998 - 2000
Skills
Lync Server 2010, Storage Area Networks, Architecture, Virtualization, Active Directory, Microsoft Exchange, VMware, Lync, Windows Server, Unified Communications, VMware ESX, Hyper-V, Unified Messaging, Technical Support, Networking, System Deployment, Architectures, Infrastructure, SAN, Storage, Network Design
Education
Augsburg College 1995 — 1997
Retired Avtex 12/31/2014 January 2015 - Present
Avtex Solutions, LLC November 1999 - December 2014
Skills
Crystal Reports, Microsoft SQL Server, Telecommunications, ACD
Education
University of Minnesota-Twin Cities
Bachelor of Science (BS)
Aon Benfield November 2011 - Present
Sogeti November 2011 - Present
Avtex Solutions, LLC March 2008 - December 2011
FICO September 2005 - March 2008
Schwan's May 2003 - September 2005
Skills
ASP.NET, TFS, C#, LINQ, Visual Studio, VB.NET, Microsoft SQL Server, T-SQL, Silverlight, JavaScript, Scrum, WinForms, SSRS, WCF, SQL Server, AJAX, Subversion, OOP, Web Services, SQL, jQuery, ExtJS, CSLA, NHibernate, TDD, Microsoft CRM, Agile, ASP.NET MVC, Xamarin, Ext.Net, NopCommerce
Education
Dakota State University 1999 — 2003
Computer Information Systems, Business Administration
UnitedHealth Group March 2015 - Present
UnitedHealthcare April 2013 - March 2015
Redoux Home February 2011 - December 2013
UnitedHealthcare September 2012 - March 2013
Trillium Motorcycle Tours February 2012 - October 2012
Frontier Telecom January 2012 - September 2012
Avtex Solutions, LLC July 2006 - December 2011
Avtex Solutions, LLC September 2008 - December 2010
Northwestern Health Science University April 2006 - June 2009
Avtex July 2006 - September 2008
Skills
SAP, M6/MetaSolve, Microsoft Office, Microsoft CRM, SharePoint, SQL, VoIP, Account Management, Customer Service, Documentation, Excel, Education, HTML, Newsletters, Photography, Quality, Customer Relations, Telecommunications, User Interface Design, Visio, Writing, Training & Development, Software Training, Webinars, Microsoft Excel, Hands-on Training, Software Documentation, Art Education, Employee Training, Access, Business Analysis, CMS, CRM, Call Centers, Change Management, Consulting, Content Management, Cross-functional Team..., Customer Satisfaction, Email Marketing, Fundraising, Human Resources, IT Service Management, IVR, Integration, Leadership, MS Project, Management, Networking, Program Management
Education
University of Minnesota-Twin Cities 1984 — 1989
BA, Art History
Ames High School
University of Minnesota May 2012 - Present
Avtex Solutions, LLC April 2005 - May 2012
Minnesota State University, Mankato June 2004 - January 2005
Education
Minnesota State University, Mankato 2000 — 2004
BS, Computer Science
Avtex Solutions, LLC January 2014 - Present
Microsoft July 2011 - January 2014
TDS Metrocom December 2006 - June 2011
Lanier Worldwide July 2005 - December 2006
Sky High Advertising August 2002 - July 2005
Skills
Solution Selling, SaaS, Cloud Computing, Sales Process, Direct Sales, Account Management, Salesforce.com, Channel, Competitive Analysis, Strategic Partnerships, New Business Development, Sales Management, Managed Services, Marketing Strategy, VoIP, Telecommunications, Unified Communications, Selling, Leadership, Sales, Sales Operations, Enterprise Software, CRM, Strategy, Management, Consulting, Marketing
Education
University of Michigan - Stephen M. Ross School of Business 2006 — 2011
Master of Business Administration (MBA), Marketing and Strategy
University of Michigan - Stephen M. Ross School of Business 2006 — 2010
MBA, Marketing and Strategy
University of Michigan 1998 — 2002
BA, Psychology, Film & Video Studies
University of Michigan 1998 — 2002
Bachelor of Arts (B.A.), Psychology & Film/Video Studies
Avtex Solutions, LLC October 2006 - Present
Gantz Wiley Research 2003 - 2005
Skills
User Experience Design, SharePoint, User Interface Design, jQuery, Usability, Usability Testing, C#, Montessori Education, Early Childhood..., Early Childhood...
Education
Loyola University Maryland 2012 — 2015
Master of Education (M.Ed.), Montessori Teacher Education
Montessori Center of Minnesota 2012 — 2013
Certification, Montessori Teacher Education, Early Childhood Development
Grinnell College 1990 — 1994
Yale University 1989 — 1989
Anthropology, Writing
Avtex Solutions, LLC April 2007 - Present
Honeywell February 2004 - April 2007
Education
Macalester College 1999 — 2003
US Bank July 2011 - Present
Avtex Solutions, LLC March 2010 - June 2011
Kettle River Consulting August 2008 - March 2010
Sprint Nextel (formerly Nextel Partners) April 2000 - April 2007
Talent Software Services March 1997 - March 2000
USSB 1997 - 1999
Borg Instruments 1988 - 1989
Skills
CRM, Business Intelligence, SharePoint, SSRS, Microsoft SQL Server, SSIS, Data Warehousing, SQL, ETL, Business Analysis, T-SQL, Microsoft CRM, Enterprise Architecture, Database Design, Integration, Business Intelligence..., Data Modeling, SDLC, Analysis Services, Requirements Analysis, Dashboard, Solution Architecture, Management, Software Development, Visio, Analysis, Dimensional Modeling, .NET, Agile Methodologies, Crystal Reports, DB2, Data Migration, Data Integration, Data Warehouse..., Databases, OLAP, IIS, Oracle, Requirements Gathering, Software Project..., Strategy, TFS, SOA, Visual Studio, Business Objects
Education
University of Minnesota-Twin Cities 1985 — 1988
Bachelor of Electrical Engineering
University of Minnesota-Duluth 1983 — 1985
Electrical Engineering
Avtex Solutions, LLC 1993 - Present
Avtex, Inc December 1976 - Present
Skills
Unified Communications, IVR, Telephony, Call Center, VoIP, Messaging, Telecommunications, Solution Selling, Sales Management, Strategic Planning, Operations Management, Contract Negotiation
Education
St. Cloud State University 1973 — 1976
Avtex Solutions, LLC June 2012 - Present
Inetium 2007 - January 2013
Unisys Corporation 2006 - 2007
Skills
Data Center, System Deployment, VMware, IIS, Microsoft Technologies, Virtualization, Microsoft SQL Server, Windows Server, Active Directory, DNS, Hyper-V, Integration
Education
Carleton College 1998 — 2003
Avtex Solutions, LLC January 2015 - Present
Kroll Ontrack March 2004 - January 2015
Avtex Solutions, LLC March 2003 - March 2004
IDeaS (a SAS Company) 1998 - 2003
Skills
Negotiation, Troubleshooting, Leadership, Litigation Support, Contract Negotiation, Project Management, Team Leadership, Program Management, Account Management, Business Development, Consulting, Product Management, Management, Enterprise Software, Document Review, Team Building, Training, Strategic Planning, Business Strategy, Strategy, Risk Management, Telecommunications, Project Planning, Cross-functional Team..., Vendor Management, Budgets, Process Improvement
Education
University of Minnesota - Carlson School of Management
Minnesota Executive Program - Graduate, Executive Leadership
University of Wisconsin-Madison
Bachelor of Science, Economics
Avtex Solutions, LLC April 2008 - Present
GfK Custom Research North America August 2006 - April 2008
Skills
IIS, Active Directory, Microsoft SQL Server, Microsoft CRM, Virtualization, Cloud Computing, SharePoint, Windows Server, Analysis Services, VMware, Project Management, Microsoft Exchange, Group Policy, Hyper-V, Enterprise Architecture, Servers, Microsoft Technologies, Infrastructure, System Administration, Troubleshooting
Education
Saint Mary's University of Minnesota 2014 — 2015
Current Student, Business Administration and Management, General
Dunwoody College of Technology 2004 — 2006
AAS, Computer Networking
Microsoft October 2013 - Present
Dell June 2013 - October 2013
Avtex Solutions, LLC January 2013 - June 2013
Avtex Solutions, LLC November 2010 - January 2013
Convergent April 2007 - November 2010
Bowman and Brooke December 2003 - April 2007
Novell January 2000 - December 2003
DataSource Hagen 1997 - 2000
Skills
Lync Server 2010, Virtualization, Unified Communications, Cloud Computing, IT Management, Cisco Technologies, Microsoft Exchange, Windows Server, Active Directory, Technology Evangelist, Microsoft Technologies, Security, Enterprise Software, Solution Selling, SharePoint, Servers, Integration, SaaS, Professional Services, CRM, Solution Architecture, IT Strategy, Strategy, Business Intelligence, Infrastructure, Go-to-market Strategy, Strategic Partnerships
Education
Capella University
Bachelor of Science (BS), Computer and Information Systems Security/Information Assurance
University of Minnesota-Twin Cities 1988 — 1992
Political Science and Government
Orlando Utilities Commission September 2012 - Present
Presence Technology April 2011 - August 2012
Avtex Solutions, LLC November 2009 - March 2011
Computer Alli December 2008 - August 2010
Tier Technologies October 1998 - December 2008
INFAX Incorporated December 1990 - October 1998
Skills
Project Management, PMP, Leadership, Management, IVR, Agile Project Management, Microsoft Project, CRM, Visio, VoIP, Call Centers, Call Center, CTI, ACD, Software Development, Business Process, Quality Assurance, Product Management, Cross-functional Team..., Microsoft SQL Server, PBX
Education
Georgia State University 2003 — 2007
BS CS, Computer Science
Emergency Communications Network, LLC July 2012 - Present
Avtex Solutions, LLC May 2009 - July 2012
DialPro, TN May 1987 - May 2009
Teldata Corp. 1982 - 1985
Skills
IVR, CRM, SQL, Telecommunications, Telephony, Account Management, Team Building, Messaging, Management, Data Center, Networking, VPN, Cloud Computing, IP, Contact Centers, SaaS, VoIP, ACD, Project Management, LAN-WAN, Call Centers, Enterprise Software, Professional Services, Software Documentation, Unified Communications, Windows Server, Workforce Management, Integration, Troubleshooting, Customer Experience, Managed Services, Visio, XP, Direct Sales, Active Directory, Product Management, Solution Selling, Cisco Technologies, Servers, Virtualization, Unified Messaging, TCP/IP, Salesforce.com, WAN, Vendor Management, System Deployment, Wireless, SIP
Education
Belmont University 1975 — 1978
McDonough Corporation October 2014 - Present
Avtex Solutions, LLC November 2010 - December 2013
AV Concepts July 2007 - November 2010
MetroBridge Networks May 2005 - June 2007
Skills
SCCM, Active Directory, Windows Server, Microsoft Exchange, Networking, Troubleshooting, Help Desk Support, LAN-WAN, Storage, Managed Services, Servers, VMware, Network Administration, Wireless, SCCM 2007, VMware vSphere, VM VDI
Education
Collins College 2001 — 2004
Bachelor of Science Network Technology
Canadian Pacific Railway September 2014 - Present
Avtex Solutions, LLC June 2014 - August 2014
Bluestem Brands October 2010 - June 2014
Self Employed August 2009 - October 2010
Polaroid 2005 - August 2009
Fingerhut February 2003 - August 2005
Skills
Telephony, Avaya, Lync, ACME SBC, Call Center, Circuits, Troubleshooting, Vendor Management, Account Management, Team Leadership, Cisco Technologies, Disaster Recovery, Servers, Telecommunications, VoIP, Active Directory, Networking, Cloud Computing, Windows Server, Hardware, Process Improvement, Problem Solving, Windows, Wireless, Technical Support, IVR
Education
Minnesota School of Business 2001 — 2004
Associate's degree, Network Engineer
Avtex Solutions, LLC March 2007 - Present
Skills
Cisco Technologies, Windows Server, Network Administration, Active Directory, Cisco Nexus, Routing, Network Load Balancing, LAN Switching, VPN, WAN, Firewalls, LAN-WAN, Routers, CCNA, Network Architecture, Switches, Cloud Computing, VoIP, Make/Buy Decisions
Education
Minneapolis Community and Technical College
Associate of Arts and Sciences (AAS), Network and System Administration/Administrator
Accra May 2014 - Present
NACR February 2014 - Present
In Home Personal Care September 2010 - May 2014
Avtex Solutions, LLC March 2012 - April 2014
Target February 2007 - February 2010
Target July 2005 - February 2007
Target November 2003 - July 2005
Skills
PowerShell Scripting, SCCM 2007, Microsoft Office 2003, Microsoft Office 2007, Microsoft Exchange 2007, VBScript, Windows XP Professional, Windows Server 2003, Microsoft Office..., Microsoft Group Chat..., Microsoft Lync 2010, Active Directory, Digital Certificates, HTML + CSS, Excel, ADSI, Access, Database Design, Change Management, TCP/IP, SIP, Microsoft Excel, Powershell, Microsoft Exchange, SCCM, Windows Server, Lync, Troubleshooting, Office Communications..., SharePoint, Network Administration, HTML, XP, Servers, Microsoft Technologies, Hyper-V, Lync Server 2010, IIS, Call Centers, Group Policy, Virtualization, Windows 7, Cisco Technologies, DNS, Dell PowerEdge Servers
Education
Augsburg College 2003 — 2008
BA, Management of Information Systems
Ridgewater College 2000 — 2002
AAS, Network Systems Administration
Digineer April 2013 - Present
Avtex Solutions, LLC May 2011 - March 2013
Maverick Software Consulting April 2010 - May 2011
Skills
SQL, Microsoft SQL Server, Databases, Business Analysis, Project Management, Leadership, Program Management, .NET, C#, ASP.NET MVC
Education
University of Minnesota-Twin Cities 2008 — 2012
Bachelor of Science (B.S.), Computer Science
Avtex Solutions, LLC June 2015 - Present
Windstream August 2008 - June 2015
IPC Network Services, Inc. July 2004 - August 2008
Merrill Lynch 1999 - 2004
GNI Limited February 1994 - September 1996
Indosuez Carr Futures 1990 - 1993
Bankers Trust 1987 - 1990
Education
University of Wisconsin-Madison 1985 — 1987
BA
Lawrence University 1983 — 1985
New Trier 1979 — 1983
Avtex Solutions, LLC May 2008 - Present
Skills
.NET, ASP.NET, C#, T-SQL, AJAX, Visual Studio, JavaScript, jQuery, HTML, CSS, Consultancy
Education
Concordia College 2004 — 2008
Bachelor's degree, Computer Science
Mahoney Media September 2014 - Present
Avtex Solutions, LLC March 1994 - January 2005
Crystal Ski & Patio April 1994 - April 1997
Janet Karvonen April 1993 - March 1995
Skills
Customer Service, Community Outreach, Marketing, Sales, Public Speaking, Selling, Customer Satisfaction, Team Leadership, Strategic Planning, Project Management, Management, Team Building, Leadership, Microsoft Office, Social Media, Event Planning, Training, Marketing Communications, System Administration, Coaching, Marketing Strategy, Manufacturing
Education
Pacific Lutheran University 1987 — 1990
Bachelor of Applied Science (B.A.Sc.), Interpersonal communications - Major Business - Minor
Augsburg College 1986 — 1987
Avtex Solutions, LLC January 2015 - Present
Avtex Solutions, LLC July 2012 - January 2015
WennSoft January 2009 - July 2012
WennSoft March 2007 - January 2009
WennSoft Inc. January 2006 - March 2007
WennSoft March 2005 - January 2006
WennSoft January 1999 - March 2005
WennSoft December 1997 - January 1999
Honeywell August 1997 - December 1997
Honeywell January 1997 - August 1997
Skills
Microsoft CRM, Business Intelligence, SharePoint, ERP, Microsoft SQL Server, Microsoft Dynamics, CRM, Business Analysis, Crystal Reports, Great Plains Software, Requirements Analysis, Software Project..., SSRS, Professional Services, Integration, Software Implementation, Business Process, PMP, Microsoft Dynamics Sure..., SaaS, Management, Analysis, Visio, Consulting, Web Services, Microsoft Dynamics GP, Project Management, Change Management
Education
University of Saint Thomas - School of Business 1991 — 1993
Masters of International Management (MIM), International Management
Monterey Institute of International Studies 1990 — 1990
Translation (Spanish)
University of Minnesota-Twin Cities 1986 — 1990
BA, Spanish, International Communications
Wayzata High School
TURCK Inc. March 2015 - Present
Dakota County Technical College December 2014 - May 2015
Avtex Solutions, LLC June 2012 - March 2015
Avtex Solutions, LLC November 2010 - June 2012
ITT Technical Institute October 2011 - March 2012
Inver Hills Community College October 2009 - December 2010
OTT, Inc. (Formerly Olsen Thielen Technologies) January 2010 - October 2010
Olsen Thielen Technologies August 2008 - December 2009
Cardiovascular Systems Inc September 2007 - June 2008
DasErte Limited March 2007 - September 2007
Skills
Active Directory, Server Hardware, Virtualization, Disaster Recovery, Storage, Windows, Desktop Support, Network Design, VoIP, VMware, Servers, Network Security, VPN, Windows Server 2008, SAN, Data Center, Windows Server, DNS, Storage Area Networks, Citrix, DHCP, TCP/IP, Network Administration, Cisco, High Availability, Windows Server 2003, XP, NAS, Hyper-V, IIS, VMware ESX, Windows 7, vSphere, System Administration, Switches, Group Policy, WAN, Firewalls, Operating Systems, A+ Certified, CCNA, Routers, Backup Exec, Computer Hardware, VMware Infrastructure, Troubleshooting, Hardware, Dell PowerEdge Servers, Virtual, Network Architecture
Education
Capella University 2008 — 2009
Masters, Network Architechture, 4.0
Capella University 2006 — 2007
BAS, Information Technology
Brown College 2002 — 2003
AAS, Information Networking Technology, 3.87
Avtex Solutions, LLC February 2015 - Present
HighJump Software November 2009 - February 2015
HighJump Software March 2009 - October 2009
HighJump Software August 2007 - March 2009
Unisys Corporation September 2004 - August 2007
Skills
Unified Communications, Microsoft Lync 2013, Sonus SBC..., Servers, Troubleshooting, Microsoft SCCM 2012 R2, Data Center, Technical Support, Networking, Security, Hardware, Software Installation, Access, Server Architecture, System Administration, IIS, VoIP, SCCM, Operating Systems, Windows Server, Integration, Active Directory, Microsoft Exchange, Lync
Education
ITT Technical Institute 2005 — 2009
Bachelor of Science, Information Systems Security; Network Engineering Program
Connecting Point 2001 — 2001
University of Minnesota Duluth 1997 — 1998
-, Computer Science
Avtex April 2007 - Present
Avtex Solutions, LLC 2006 - Present
US Bank 2007 - 2007
Spanlink Communications 2005 - 2006
Skills
VoIP, Unified Communications, SIP, Telecommunications, Windows Server, TCP/IP, SharePoint, IVR, Cisco Technologies, Telephony, Cloud Computing, Troubleshooting, Servers, Active Directory, Virtualization, Microsoft Technologies, Linux, Network Design, Integration, IP, Microsoft CRM, Switches, Gateway, Lync Server 2010, XP, Windows 7, VPN, Microsoft SQL Server
Education
St. Olaf College 1995 — 1999
BA, Economics, German
Avtex Solutions, LLC January 2007 - Present
tw telecom, inc. 2002 - October 2007
McLeodUSA 2000 - 2002
Norlight Telecommunications 1999 - 2000
Skills
Unified Communications, Telephony, VoIP, Enterprise Architecture, Integration, Telecommunications, Professional Services, Project Management, Vendor Management, Call Centers, IVR, Solution Architecture, SIP, System Deployment, Cloud Computing, Data Center, Software Project..., Call Center, Contact Centers, Microsoft Technologies, Employee Training, Training Delivery, Training & Development, End User Training, Train the Trainer, Training Course...
Education
The University of Kansas 1992 — 1996
BA, Communications
Avtex Solutions, LLC Sales EngineerAvtex Solutions, LLCApril 2013 - Present
Avtex Solutions, LLC June 2011 - April 2013
PCs for People February 2011 - June 2011
Banana Republic February 2010 - December 2010
The Canadian Traffic Network November 2008 - June 2009
The Canadian Traffic Network June 2006 - June 2009
Skills
Active Directory, Advertising, B2B, Business Development, Digital Media, Hardware, Management, Marketing, Microsoft Exchange, Operating Systems, Sales, SharePoint, Online Advertising, New Business Development, Customer Service, Social Media, Social Media Marketing, Software Installation, Technical Support, Time Management, Windows Server, Windows XP, Windows 7
Education
Keio University 2002 — 2003
Japanese Language
University of Colorado Boulder 1997 — 2002
Bachelor of Arts, International Affairs
Kansai Gaidai University 1999 — 1999
Japanese
Avtex Solutions, LLC 2002 - Present
SPC Communications September 1989 - October 2001
Vicom August 1981 - September 1989
C.O.M.B May 1978 - August 1981
Skills
SIP, Telephony, Unified Messaging, Unified Communications, SIP Trunking, IVR, Gateway, VoIP, ACD, IP, Telecommunications, Call Centers, Contact Centers, WAN, CTI, LAN-WAN, Cisco Technologies, Switches, Managed Services, Routers
Education
Wilkes University 1976 — 1978
Busines - Sales and Marketing
University of Minnesota-Twin Cities 1974 — 1976
Business
Avtex Solutions, LLC September 2014 - Present
Lifetouch April 2014 - September 2014
Minneapolis Community and Technical College September 2013 - May 2014
Cedar Mountain Public Schools June 2008 - June 2013
Minneapolis Public Schools September 2007 - June 2008
Skills
Java, Eclipse, Microsoft SQL Server, HTML, CSS, Teaching, Curriculum Development, Lesson Planning, Tutoring, Music Education, PHP, NetBeans, MySQL, Visio, Music, SQL, Programming, Web Applications, Web Development, Software Development, Customer Service, JavaScript, Databases, Troubleshooting, ASP.NET, C#, Public Speaking
Education
Minneapolis Community and Technical College 2013 — 2014
A.A.S. Information Technology, Computer Software Engineering, 3.77
Ithaca College 2005 — 2007
Master of Music, Conducting
St. Olaf College 2001 — 2005
Bachelor of Music, Music Teacher Education
Avtex Solutions, LLC May 2013 - Present
Transend United Technolgies a Division of AGC Networks March 2012 - April 2013
Transcend United Technologies February 2008 - March 2012
Skills
Call Centers, Managed Services, Telecommunications, Telephony, Unified Communications, VoIP, Avaya, IVR, SIP, Wireless, Data Center, Vendor Management, Solution Selling, WAN, Management, Integration
Education
University of Minnesota-Twin Cities 2000 — 2002
Sociology, Psychology
University of Minnesota Duluth 1996 — 1998
Sociology, Psychology
TSI Technology Solutions, LLC June 2013 - Present
GHA Technologies March 2012 - June 2013
MTS, Inc. November 2009 - February 2012
Verizon Business April 2007 - December 2008
BusComm Incorporated February 2004 - April 2007
eShare Communications, Inc 2002 - 2003
Avtex Solutions, LLC 1999 - 2001
AT&T/Lucent Technologies January 1991 - July 1999
Skills
Call Center, IP, Direct Sales, LAN/WAN, Workforce Management, Wireless, Call Centers, VoIP, Unified Communications, Telecommunications, Networking, Video Conferencing, IVR, Solution Selling
Education
Global Knowledge Technical Training 2007 — 2008
Certification, Cisco Sales Expert Certification - CSE / IPCAAM / LCSE
St. Louis Community College
Information Systems/Microsoft Networking
Avaya University 2008 — 2009
APSS - SME Communications / Unified Communications / Call Center, Avaya Certifications
HealthEast December 2013 - Present
Avtex Solutions, LLC April 2013 - November 2013
Avtex Solutions, LLC July 2010 - April 2013
Dorsey & Whitney LLP March 2010 - July 2010
General Mills November 2009 - February 2010
Marsh September 2009 - October 2009
Marathon Oil Company 2009 - 2009
North Dakota State University 2004 - 2009
North Dakota State University 2003 - 2009
MCL Architects 2007 - 2008
Skills
CompTIA A+ Certification, MCITP, Revit, AutoCAD, Windows 7, SCCM, Hyper-V, Virtual Machine Manager, Lync, Windows Server, Servers, Troubleshooting, Technical Support, XP, Software Documentation, Networking, Active Directory, Windows Server 2012, Windows Server 2008, Microsoft Exchange
Education
North Dakota State University 2007 — 2009
Masters, Architecture
North Dakota State University 2003 — 2007
Bachelors, Environmental Design
MidCountry Bank January 2014 - Present
Avtex Solutions, LLC July 2013 - January 2014
Dell Compellent March 2012 - July 2013
Dell Compellent June 2011 - March 2012
Dell May 2007 - May 2011
Skills
Storage Area Networks, NAS, Windows Server, RAID, VLAN, Hardware Support, Software Support, Brocade Fibre Switches, Cisco MDS SAN switches, Storage Virtualization, Technical Support, Fiber Switches, Employee Training, iSCSI, Training, Storage Management, Instructor-led Training, Training Delivery, Hands-on Training, Storage Architecture, Technical Training, Hard Drives, Storage Solutions, Dell Computers, Storage, Compellent, VMware ESX, Enterprise Software, SAN, Enterprise Storage, VMware, Disaster Recovery, Virtualization, Servers, Data Center
Education
Metro Technology Centers 2005 — 2007
MCP, Computer Technology/Computer Systems Technology
Rasmusson Programming November 2012 - Present
Avtex Solutions, LLC February 2003 - February 2009
NUM Schneider Electric 2001 - February 2003
Skills
Ruby on Rails, Test Driven Development, Heroku
Education
Marquette University 1999 — 2001
Bachelor's Degree, Computer Science
The University of New Mexico 1997 — 1999
Crested Butte Fire Protection District October 2007 - Present
Avtex Solutions, LLC October 1999 - Present
Up and Running Compute Repair September 1998 - September 1999
Professional Economics Bureau of America, Inc. May 1997 - September 1998
Skills
CCNA, MCSE, SIP, Telecommunications, Active Directory, Windows Server, Microsoft SQL Server, Cisco Technologies, Unified Communications, VoIP, Cloud Computing, Call Centers, SharePoint, Telephony, Solution Selling, IVR, Business Analysis
Education
Western State College 2008 — 2011
Bachelor of Arts (B.A.), Anthropology / Geography
Hennepin Technical College 1995 — 1997
Associate of Arts and Sciences (A.A.S.), Electronics Technology
Avtex Solutions, LLC January 2014 - Present
Waconia Farm Supply August 1990 - August 2013
State Bank of Hamburg 1988 - 1990
Wm Mueller & Sons, Inc. 1984 - 1988
Skills
Microsoft Office, GAAP, Accounting, Financial Reporting, Strategic Planning, Financial Statements, Cost Accounting, General Ledger, Customer Service, Accounts Payable, Accounts Receivable, Fixed Assets, Inventory Management, Invoicing, Management, Tax Preparation, Payroll Taxes, Microsoft Excel, Process Improvement, Financial Analysis, Payroll, Microsoft Word, QuickBooks, Financial Accounting, Outlook, Resource Management
Education
Minnesota State University, Mankato 1986 — 1990
BS, Accounting
Central High School, NYA 1983 — 1986
Avtex Solutions, LLC December 2013 - Present
Avtex Solutions, LLC February 2012 - November 2013
DynCorp International May 2011 - October 2011
DynCorp International July 2010 - May 2011
US Air Force Reserve February 2010 - July 2010
US Air Force Reserve September 2009 - February 2010
US Air Force Reserve February 2009 - September 2009
US Air Force Reserve September 2007 - February 2009
United States Air Force July 2006 - September 2007
United States Air Force July 2004 - July 2006
Skills
Administration, Government, Military, Coordination, Employee Relations, Program Management
Education
University of Illinois at Urbana-Champaign 1994 — 1999
Bachelor of Science, Civil Engineering
Mascoutah High School 1990 — 1994
CenturyLink June 2011 - Present
Avtex Solutions, LLC July 2006 - May 2011
Adobe 1997 - 2005
Skills
Sales Engineering, Unified Communications, SIP, Telephony, IVR, VoIP, WAN, Switches, Telecommunications, Call Center, PBX, ACD, LAN/WAN, IP, Network Design, Network Architecture, CCDA, ICND1, Managed Services, MPLS, LAN-WAN, Spider, Ethernet, Cisco Technologies, Data Center, Call Centers
Education
University of Minnesota-Twin Cities
Portal Solutions July 2012 - Present
Avtex Solutions, LLC January 2012 - July 2012
Inetium March 2010 - January 2012
Open Systems International June 2008 - March 2010
University of Minnesota September 2005 - June 2008
Skills
SharePoint, C#, Software Development, .NET, jQuery, ASP.NET, Visual Studio, Microsoft Technologies, ASP.NET MVC, IIS, TFS, Architecture, Microsoft SQL Server, Web Services, Entity Framework, WCF, VB.NET, Microsoft Office..., JavaScript, Solution Architecture, Architectures, AngularJS, CoffeeScript, Node.js, Java
Education
University of Minnesota-Twin Cities
Computer Science
Avtex Solutions, LLC January 2014 - Present
Savers February 2013 - November 2013
Internet Exposure August 2007 - February 2013
Golden West Technologies and Internet Solutions June 2006 - August 2007
Skills
Network Administration, VMware, IIS, RedHat, Windows Server, Apache, Active Directory, Rhetoric, System Administration, SharePoint, Windows 7, Storage Area Networks, Virtualization, Linux System..., MySQL, Flash Memory, Microsoft SQL Server, Juniper Switches, GlusterFS, Sonicwall, Ubuntu, Ruby on Rails, Geology, Physics, Linux Firewalls, Exchange 2010/2007/2003, Predictive Dialers, UPS systems, TDMA, SIP Trunking, Ghost Imaging, SSD, Storage Architecture, Network Load Balancing, LDAP Administration, Help Desk Implementation, VoIP, TTS, ACD, Communication Skills, TCP/IP
Education
Black Hills State University 2001 — 2005
Environmental Physical Science
University of Minnesota-Twin Cities 1999 — 2001