AXA Assistance
Industry: Insurance company
DescriptionFounded: 1959 Subsidiaries: Asia Assistance Network (M) Sdn Bhd, Parent organization: AXA
AXA Assistance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at AXA Assistance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
AXA Assistance Salaries. You can even request information on how much does AXA Assistance pay if you want to. Learn about salaries, pros and cons of working for AXA Assistance directly from the past employees.
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215 AXA Assistance employees in database. Find out everything there's to know about AXA Assistance employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
AXA Assistance Employees
Optum Health January 2015 - Present
AXA Assistance January 2014 - December 2014
Trustmark Life Insurance Company October 1990 - January 2014
Trustmark Life Insurance Company 1993 - 1994
Trustmark Life Insurance Company 1990 - 1993
The Travelers, Patient Advocate June 1988 - October 1990
Northwestern Memorial Hospital 1984 - 1988
Skills
Long-term Care, Case Management, Managed Care, Catastrophic Case..., Utilization Management, Contract Negotiation, Project Management, Outcomes Management, Quality Management, Predictive Modeling, Motivational..., Subject Matter Expert -..., Management, Utilization Review, Clinical Research, Case Management Services, Disease Management, HIPAA, Health Insurance, Healthcare, Healthcare Information..., Insurance, Hospitals, Nursing
Education
Loyola University of Chicago
BSN, Registered Nursing/Registered Nurse
AXA Assistance January 2015 - Present
Meads Bay Trade, LLC June 2014 - August 2014
Skills
Time Management, Team Leadership, Communication, At Multitasking, Teamwork, Responsible, Dedicated, Microsoft Office, Spanish, English
Education
Illinois State University 2010 — 2014
Bachelor of Science (B.S.), International Business and Finance
Lorenzo de' Medici - Florence, Italy 2012 — 2012
Summer Study Abroad
Marymount School 2005 — 2010
High School
AXA Assistance September 2013 - Present
Private August 2011 - December 2012
HighTower July 2006 - August 2011
Skills
Administrative..., Software Documentation, Mas 90, Microsoft Office, Customer Service, Sage, Office Management, Visio, Crystal Reports, Project Planning, ERP, HTML, Time Management, Budgets, MS Project, Microsoft Excel, Team Building, Process Improvement, Salesforce.com, Training, Invoicing, QuickBooks
Education
City Colleges of Chicago-Wilbur Wright College
UC Irvine July 2015 - Present
UC Irvine Health July 2015 - Present
AXA Assistance May 2015 - Present
SonousMed July 2012 - Present
Huddly May 2013 - June 2015
The University of Chicago June 2012 - June 2015
Vwalla July 2010 - June 2012
HireLabs June 2007 - June 2010
Skills
Research, Microsoft Office, Team Building, Public Speaking, Strategic Planning, Start-ups, Leadership Development, Entrepreneurship, Social Media, Management, Healthcare, Data Analysis, Fundraising, Leadership, Nonprofits, Strategy, Clinical Research, Public Health, Teaching, Project Management, Hospitals
Education
Oregon Health and Science University 2008 — 2012
Doctor of Medicine (MD)
Stanford University School of Medicine 2006 — 2008
Master of Science (MS), Epidemiology
Stanford University 2005 — 2006
Master of Arts (MA), Sociology
Stanford University 2002 — 2006
Bachelor of Arts (BA), Human Biology
Camp Divertido Inc. 2008 - 2011
AXA Assistance 2001 - 2003
AXA Assistance 1994 - 2001
Banco de Occidente 1991 - 1994
Banco de Occidente 1990 - 1991
Banco de Occidente 1989 - 1990
Banco de Occidente 1988 - 1989
Pontificia Universidad Javeriana 1986 - 1987
Skills
Emerging Markets, Business Unit Start-up, Field Sales, Marketing, Merchant Operations, Strategic Financial..., Managing..., Leading Organizational..., Agility in Matrix..., Microsoft Office, Customer Service
Education
Universidad Escuela de Administración y Finanzas y Tecnologías 1990 — 1992
Marketing Specialist, Marketing
Pontificia Universidad Javeriana 1982 — 1987
Bachelor of Science (B.S.), Industrial Engineering
Howard Community College 1981 — 1982
English as a Second Language, English
American Directions Group October 2013 - Present
AXA Assistance June 2013 - October 2013
Ipsos January 2012 - September 2012
Synovate October 2010 - December 2011
Synovate October 2007 - October 2010
Synovate February 2007 - October 2007
Clearview Research April 2005 - March 2006
Clearview Research October 2002 - April 2005
Market Facts June 1994 - March 2002
Skills
Project Management, Market Research, Call Centers, SPSS, Quantitative Research, Quancept, PASW, Focus Groups, Global Operations, Primary Research, People Development, Microsoft Office, Time Management, Operations Management, Questionnaire Design, Team Leadership, Consumer Behaviour, Questionnaires, Survey Design, Segmentation, Marketing Research, Data Collection, Online Research, Brand Equity, Survey Research, Market Intelligence, Competitive Intelligence, Customer Insight, Ethnography, Management
Education
Concordia University-River Forest 1994 — 1995
Business Administration and Management, General
ConEdison December 2013 - Present
Columbia University- WICER Project September 2012 - June 2013
AXA Assistance 2010 - 2012
Skills
Insurance, Communication, Writing, Keen Listener, Analytical Skills, Computer/Technical..., Adaptability, Flexibility, managing multiple..., Interpersonal Skill, Problem Solving, Administration, Partnerships, People Skills, Time Management, Report Writing, Dependable Team Player, Close Attention to..., Goal Oriented, Critical Thinking, Customer Service, Project Management, Public Speaking, Customer Satisfaction, Microsoft Excel, Microsoft Word, PowerPoint, Change Management, Analysis, Strategic Planning, Data Analysis, Process Improvement, Data Entry, Outlook, Team Leadership, Administrative...
Education
Niagara University 2005 — 2009
Bachelor of Science (BS), Criminal Justice & Sociology
AXA Assistance April 2013 - June 2013
Northbridge Staffing Group January 2012 - March 2012
Stivers Staffing Services August 2009 - October 2011
Blatt, Hasenmiller, Leibsker & Moore, LLC May 2007 - February 2009
Stivers Staffing Services December 2005 - March 2007
Skills
Data Entry - Numeric -..., Data Entry -..., Typing - 60-65 wpm, General Office Skills, Microsoft Office..., Ten Key - Touch -..., Remittance Processing, Check Encoding, Fax, Microsoft Office, Medical Coding, Communication
Education
Coyne College 2011 — 2013
Diploma, Medical Billing and Coding, Honors
Computer Learning Center 1990 — 1990
Certificate, Computer Programming
Dunbar Vocational High School 1984 — 1988
Diploma, Computer Applications
DeVry University
Associate's Degree, Health Information/Medical Records Technology/Technician
AXA Assistance July 2013 - April 2015
AXA Assistance August 2010 - July 2013
Elan Realty Group Inc. / Elan Leasing 2010 - 2010
Omni Hotels 2005 - 2010
Skills
Customer Service, Hospitality Management, Phone Etiquette, Global Customer Service, Hotels, Concierge Services, Fine Dining, Visitor Attractions, Management, Travel Arrangements, Baking, Call Centers, Sales, Organization, Front Office, Tourism, Hospitality, Event Planning
Education
Ball State University 2000 — 2005
Bachelor of Science (BS), Tourism and Travel Services Management
j2 Global April 2015 - Present
Time Warner Cable September 2014 - April 2015
AXA Assistance September 2013 - April 2014
Chicago Tribune Media Group October 2012 - September 2013
Chicago Tribune Media Group March 2011 - October 2012
The Home Depot August 2008 - March 2011
Michigan State University April 2007 - May 2008
Michigan State University August 2006 - May 2008
Skills
Time Management, Customer Service, Advertising, Sales, Customer Satisfaction, Creative Writing, Microsoft Office, Social Networking, Social Media, Peer Counseling, Self Management, Staff Training, Group Presentations, Creative Problem Solving, Sales Coordination, Client Liaison, Advertising Operations, Digital Media, Editing, Proofreading, Proposal Writing, Creativity, Copy Editing, Advertising Sales, Training, Call Centers, Management, Team Building, Facebook, Leadership, Sales Operations, Client Billing, CRM
Education
Michigan State University 2004 — 2008
Bachelor of Arts (B.A.), English
AXA Assistance June 2013 - Present
Cricket Communications February 2011 - April 2012
Target 2011 - 2012
Senator Schumer office January 2010 - June 2010
Skills
Microsoft Office, Customer Service, Management, Leadership, Administrative..., Process Scheduler, Telephone Skills, Retail, Inventory Management, Customer Satisfaction, Time Management, Microsoft Word, Microsoft Excel, Outlook, Team Leadership, PowerPoint, Administrative..., Social Networking, Teamwork
Education
Brooklyn College 2008 — 2010
Bachelor of Applied Science (B.A.Sc.), business management and finance
Borough of Manhattan Community College 2005 — 2008
Small Business Entrepreneurship, small business entrepreneurship
MAPFRE ASSISTANCE 2014 - Present
AXA Assistance May 2013 - September 2013
Lugo Bar September 2011 - August 2012
Bloomfield College September 2011 - May 2012
International Youth Organization October 2012 - 2012
Marianne International June 2010 - August 2010
Skills
Team Motivator, Proven Leadership Skills, hard working, flexible, reliable, Fast Learner, Problem Solving, French, Spanish, Social Networking, Event Planning, Intercultural..., International Business, Interviews, Social Media, Facebook
Education
Bloomfield College 2010 — 2012
Bachelor of Science, International Business
Essex County College 2008 — 2010
Associates in Applied Science, usiness Administration
Université de Cergy-Pontoise 2006 — 2007
LLCE anglais
Lockdown Restaurant Group February 2015 - Present
Brian Stoneman Photography January 2015 - Present
AXA Assistance October 2012 - April 2015
A Few Reliable Guys 2011 - 2013
J.S. Music Corp. dba The Exchange 1997 - 2011
Big Badd Wolf Media January 1997 - January 2008
J.S. Music Corp. dba The Exchange 1993 - 1997
MusicScene 1992 - 1993
UPS Supply Chain Solutions 1991 - 1992
U.S. Army 1986 - 1990
Skills
Sales, Management, Market Strategy..., Retail, Staff Training /..., Music Industry, Foreign Languages, German, Customer Service, Media, Human Resources, People Skills, Entertainment, Web Sales, Digital Photography, Multi-unit Retail..., Start-ups, New Business Development, Location Scouting, Uncompromising Ethics /..., Marketing Strategy, Leadership, Marketing, Training, Event Planning, Social Media, Customer Satisfaction, Social Networking, Microsoft Office, Analysis, Research, Inventory Management, Sales Management, Public Speaking, Team Building, Coaching, Strategic Planning, Microsoft Excel, Social Media Marketing, Employee Training, Teamwork, Marketing Communications
Education
Edinboro University of Pennsylvania
Bachelor of Arts, German Language and Literature
Defense Language Institute 1986 — 1987
German Language
AXA Assistance March 2014 - February 2015
AXA Assistance April 2013 - April 2014
AXA Assistance April 2013 - March 2014
AuPairCare March 2011 - August 2012
Grupo Metropolitana Serviços January 2010 - February 2011
Irmãos Bocchi October 2009 - January 2010
Nota 10 Publicações March 2008 - October 2009
Andravirtual Website 2004 - 2009
Parana Federal Technological University May 2006 - May 2008
Elphos Soluções Tecnológicas March 2007 - January 2008
Skills
Public Relations, Social Media, Media Relations, Press Releases, Marketing Communications, International Relations, Brazilian Portuguese, Web Design, Language Teaching, Graphic Design, Corel Draw, In Design
Education
Joliet Junior College 2012 — 2012
Marketing, International Marketing
Joliet Junior College 2012 — 2012
English 098, English Language and Literature/Letters
Joliet Junior College 2011 — 2011
English as a Second Language, Inglês
2006 — 2009
Tecnólogo em Comunicação Empresarial e Institucional, Comunicação, Jornalismo Empresarial, Marketing
SESI
SESI
SESI
AXA Assistance October 2015 - Present
AXA Assistance October 2014 - September 2015
AXA Assistance September 2012 - September 2014
Fronius do Brasil Ltda March 2003 - March 2010
Kuehne + Nagel January 1999 - March 2003
Skills
Supply Chain, Shipping, German, Portuguese, English, Purchasing, Logistics, ERP, Management, Negotiation, International Trade, Supply Chain Management, International Business, Operations Management, Business Strategy, Contract Negotiation, Business Planning, Import, International Sales
Education
Washtenaw Community College 2012 — 2012
Human Resources Management/Personnel Administration, General
Universidade Bandeirante de São Paulo 2006 — 2009
Bachelor's Degree, Business
IFPA - Instituto de Formação Profissional Administrativa 1999 — 2000
Associate's degree, Speditionskauffrau
Cruzeiro
Northwestern Medical Faculty Foundation November 2013 - Present
AXA Assistance July 2013 - October 2014
Pitney Bowes April 2013 - July 2013
JW Marriott Chicago October 2010 - January 2013
Joe’s Seafood Prime Steak & Stone Crab May 2007 - October 2010
ESPN Zone Chicago October 2006 - January 2010
The Signature Room at the 95th August 2005 - August 2006
Skills
Hospitality, Hotels, Hospitality Industry, Front Office, Food & Beverage, Micros, Customer Service, Tourism, Restaurants
Education
Columbia College 2001 — 2006
Bachelor of Arts (B.A.), Dance
AXA Assistance December 2013 - Present
AXA Assistance November 2012 - December 2013
Jimmy John's 2009 - 2012
Volkswagen of Orland Park September 2006 - August 2009
Skills
CCS-P certified, ICD-9-CM, CPT, Close Attention to..., Medical Terminology, Human Anatomy, Apply obtained knowledge, Supervisory Experience, Problem Solving, Customer Oriented, Social Skills, Medical Records, Customer Service, HIPAA, Healthcare Management, Telephone Skills
Education
Moraine Valley Community College 2011 — 2012
Coding Certificate, Coding Specialist
AXA Assistance June 2013 - August 2014
Skills
Microsoft Office, PowerPoint, Public Speaking, Social Media, Microsoft Word, Customer Service, Microsoft Excel, Leadership, Teamwork, Social Networking, Research, Facebook, English, Social Media Marketing, Blogging, Training, Event Planning, Outlook, Event Management, Communication
Education
Florida International University 2010 — 2014
George Street Photo & Video January 2014 - Present
Jiaflix Enterprises 2013 - Present
Tintype August 2012 - August 2013
AXA Assistance February 2013 - June 2013
Empire Marketing Inc October 2012 - February 2013
The SNS Post June 2012 - September 2012
Londo Mondo June 2012 - August 2012
Venus Fancy Pants February 2012 - May 2012
Luther College Photo Bureau September 2008 - May 2012
Young at Art Children's Museum 2011 - 2011
Skills
Wedding Photography, Portrait Photography, Event Photography, Photography, Portraits, Journalism, Blogging, Facebook, Photoshop, Editing, Editorial, Video, Social Media Marketing, Photojournalism, InDesign, Advertising, Digital Photography, Graphic Design, Video Production, Social Media, Digital Media, Art, Image Manipulation
Education
Luther College 2008 — 2012
BA, Art, Management
Early Learning Coalition of Miami-Dade/Monroe May 2013 - Present
AXA Assistance September 2008 - May 2013
Skills
Insurance, Business Analysis, Microsoft SQL Server, SQL, Change Management, ITIL, General Insurance, Call Centers, Health Insurance, Visio, IT Strategy, Business Intelligence, SharePoint, Active Directory, SSRS, SSIS, System Administration, Windows Server, Servers, Databases, DNS, VMware ESX, Cisco IOS, Cisco Routers, Vyatta, DHCP, Networking, Software Documentation, Technical Support, Firewalls, Help Desk Support, Virtualization, VPN, Group Policy, Microsoft Exchange, Hardware, Network Administration, VMware, Software Installation, Windows 7, Windows XP, IT Management, Customer Service, Training, System Deployment, Troubleshooting, Microsoft Office
Education
Florida International University 2006 — 2008
Bachelor of Science (B.S.), Information Technology
Miami Dade College 2003 — 2006
Associate of Arts (A.A.), Information Technology
AXA Assistance June 2015 - Present
AXA Assistance April 2014 - May 2015
Skills
Management, Public Speaking, Microsoft Office, Community Outreach, Event Planning, Nonprofits, Research, PowerPoint, Customer Service, Strategic Planning, Event Management, Social Networking
Education
DePaul University 2013 — 2015
Master's Degree, International Public Service Specialization: Global Policy Analysis
University of California, San Diego 2009 — 2012
Bachelor of Arts (B.A.), Applied Linguistics and Global Health
Université Paris-Sorbonne 2009 — 2010
French Language and Literature
Universidad de Salamanca
Spanish Language and Literature
LiveOut.org June 2015 - Present
Addrenal Media Group June 2015 - Present
RESET Paris April 2013 - Present
DSD Organisation / Mahola / France Prestige / Allure Hôtesses June 2014 - Present
AXA Assistance August 2012 - December 2012
Aviva France March 2012 - July 2012
Abercrombie & Fitch September 2011 - February 2012
Nike May 2011 - September 2011
Skills
Human Resources, Communication marketing, Sports Marketing, Social Networking, Event Management, Event Planning, Communication, Creativity Skills, Marketing, PowerPoint, Team Management, Corporate Finance, Sales Management, Corporate Law, Management, Negotiation, Presentation Design, Graphic Design, Marketing Communications, Social Media, Marketing Strategy, Spanish, French, English, Team Building, Relations clients, Customer Relations, Digital Marketing, Team Motivation, Internal Communications, Email Newsletter Design, E-commerce, Sports, Marketing digital, Espagnol, Microsoft Excel, Stratégie marketing, Anglais, Sports Management, Adobe Creative Suite, Facebook Fan Page..., Photography
Education
University of California, Riverside 2015 — 2015
Master's degree, Sports Management
EBS - European Business School Paris 2010 — 2015
Master's degree - Marketing & Communication specialization, Ecole Supérieure de Commerce International
Centro Universitario Villanueva, Madrid 2013 — 2013
Étude de la communication et des médias
AXA Assistance January 1998 - March 2010
Skills
Microsoft Office, Microsoft Excel, Windows, Outlook
Education
DeVry University 1995 — 1998
Aon Risk Solutions June 2014 - Present
AXA Assistance October 2012 - June 2014
Metropolitan Family Services January 2006 - June 2012
Best Western In of Chicago September 2002 - December 2005
Skills
Computer skills,..., Community Outreach, Nonprofits, Event Planning, Volunteer Management, Fundraising, Social Services, Data Entry, Case Management, Public Speaking, Office Administration, Office Management, Administrative..., Grant Writing, Customer Service, Social Media, Research, Microsoft Word, Editing, Microsoft Excel, Public Relations, Non-profit..., Time Management, Training, Community Organizing, Community Development, Telephone Skills, Confidentiality, Social Networking, Office Equipment, Program Evaluation, Conflict Resolution, PowerPoint, Microsoft Office, Teaching
Education
Oakton Community College 2008 — 2010
Associates, Communication and Media Studies
Robert Morris College 2001 — 2002
Associate of Arts (AA), Communication and Media Studies
Ingredion Incorporated August 2015 - Present
Ingredion Incorporated August 2014 - Present
Anixter February 2013 - August 2014
Anixter April 2012 - February 2013
Anixter October 2010 - April 2012
AXA Assistance June 2009 - October 2010
Halliburton January 2004 - December 2004
Skills
Inventory Management, Process Improvement, Logistics, Purchasing, Project Planning, Teamwork, Supply Chain Management, Customer Service, Forecasting, Management, Negotiation, Microsoft Excel, Team Leadership, Analysis, Supply Chain, MRP, Procurement, Microsoft Office, Microsoft Word, Project Management, Outlook, Spanish, Data Analysis, Budgets, Sales, PowerPoint, Research, English, Strategic Planning, ERP, Inventory Control, Pricing, Access, Portuguese, Training, SAP BW, SAP, Lotus Notes
Education
University of South Alabama 2007 — 2008
Bachelor's degree, Marketing W/ International Business, 4.0
Mississippi Gulf Coast Community College 2005 — 2006
Associate of Arts (A.A.), Business/Commerce, General, 4.0
Escola Técnica Pandiá Calógeras 2001 — 2003
Technical, Computer Science
AXA Assistance June 2015 - Present
AXA Assistance October 2014 - June 2015
AXA Assistance June 2014 - October 2014
ECI Development, Ltd. January 2014 - May 2014
Caesars Entertainment Corporation March 2013 - August 2013
The George Washington University January 2013 - May 2013
Peace Corps May 2011 - March 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Social Media, Teamwork, Public Speaking, Sabre, SPSS, Corporate Social..., Nonprofits, Teaching, Leadership, Running, Event Planning, Spanish
Education
The George Washington University 2012 — 2014
Master of Tourism Administration, Sustainable Tourism Management
Ball State University 2007 — 2011
Bachelor of Science (BS), Travel and Tourism, Spanish
AXA Assistance November 2012 - Present
Office Team August 2012 - October 2012
Computer Systems Institute October 2010 - April 2012
Garland Residence December 2009 - September 2010
Elmhurst memorial Oncology Services May 2010 - June 2010
AAPC 2006 - 2010
American Surgeon's Group March 2009 - September 2009
American Surgeon's Group March 2009 - September 2009
Charleston Transitional Facilty February 2007 - November 2008
Charleston Transitional Facility February 2007 - November 2008
Skills
Cpr Certified, PowerPoint, medical coding, medical terminology, microsoft word, non profit, Healthcare Reimbursement, First Aid, Medical Billing, Training, EHR, Invoicing, Time Management, EMR, ICD-9, CPT, Staff Development, Hospitals, Microsoft Excel, Insurance, Health Information..., HIPAA, Medicare, Credentialing, Healthcare Management, Practice Management, Managed Care, Healthcare Information..., Healthcare Consulting, Revenue Cycle, Healthcare Industry, Informatics
Education
DeVry University 2006 — 2010
Associates Degree, Health Information Technology
PCCTI-IT & Healthcare 2005 — 2005
Certificate, Billing and Coding
Roosevelt University 1981 — 1983
Masters Degree, Guidance and Counseling
Southern Illinois University 1975 — 1979
Bachelors Degree, Child and Family Relations
Homewood-Flossmoor High School
AXA Assistance 2010 - February 2013
Marsh 2007 - 2010
Aon April 2003 - May 2007
Skills
Insurance, Underwriting, General Insurance, Risk Management, Health Insurance, Property & Casualty..., Analysis, Data Analysis, Business Analysis, Strategic Planning, Commercial Insurance, Brokers, Casualty, Liability, Claims Management, Casualty Insurance
Education
Columbia College Chicago 1985 — 1994
Bachelor of Arts (B.A.), Marketing
Costco Wholesale Pharmacy September 2005 - Present
Costco Wholesale August 2005 - Present
Homescript Pharmacy January 2011 - Present
Doubek Pharmacy Inc 2010 - 2011
Doubek Pharmacy Inc 2010 - 2011
International Call Center January 2003 - September 2005
AXA Assistance February 2002 - September 2005
Kurber's Pharmacy April 1986 - February 2002
Cardinal Health, Inc January 1994 - January 2000
Mokena Pharmacy January 1980 - January 1992
Skills
Microsoft Office, Lotus Notes, Pharmacovigilance, Drug Safety, McKesson Pharmacy..., Condor Pharmacy Software, Pharmassist Workflow..., Immunization Pharmacist, HIPAA Certified, HIPAA, Immunization, Pharmacists, Certified Immunizer, Patient Counseling, Pharmacy, Community Pharmacy, Pharmacy Automation, Medication Therapy..., Pharmacueticals, Clinical Pharmacy, Pharmaceutical Industry, Pharmaceutical Care, Team Leadership, Adverse Event Reporting, Medicare Prescription..., Medicare Part D, Pharmacy Benefit..., Pharmacy Practice, Outlook, Patient Support, Patient Outcomes, Product Complaints, Small Business, Small Business Marketing, Pharmacology, Hospital Pharmacy
Education
Ohio Northern University 1975 — 1980
BS Pharmacy, Pharmacy
The E-Myth Academy 1996 — 2000
Graduate, Finance/Marketing/Management
Midwestern University College of PharmacyClinical Instructor
University of Illinois College of PharmacyClinical Instructor
Commercial Medical Escorts, Inc. 2015 - Present
AXA Assistance March 2013 - January 2014
Allianz Global Assistance USA October 2008 - March 2013
Allianz Global Assistance 2008 - March 2013
Skills
Healthcare Management, Insurance, Healthcare, Process Improvement, Coaching, Nursing, Team Leadership, Recruiting, ICU, Medicine, Leadership, Change Management, HIPAA, Hospitals, ACLS, Proactive self-starter, Customer Service, Management, Strategic Planning, Team Building, Health Insurance
Education
Hampton University 1993 — 1995
BSN, Nursing
AXA Assistance August 2015 - Present
Anthem August 2013 - August 2015
Towers Watson December 2011 - August 2013
Beachwalk December 2004 - October 2008
United Way Metropolitan Atlanta June 2005 - August 2005
MWH Global September 2001 - December 2004
Education
Emory University - Goizueta Business School 2005 — 2006
MBA, Real Estate, and General Management
Boston College 1995 — 1999
BA, Mathematics
St. Ignatius College Prep 1991 — 1995
MarketWare Technologies March 2014 - Present
Trinity Lutheran Church of Rolling Meadows August 2011 - Present
Musician, percussionist and pianist January 2003 - Present
AXA Assistance October 2012 - June 2013
TOP Group - Chicago Office November 2011 - April 2012
Ehime Prefectural Board of Education July 2009 - July 2011
Skills
Japanese, Japanese culture, Piano Playing, Percussion Performance, WordPress, ESL, Intercultural..., Orchestral Music, Piano, Teaching English as a..., Audio Editing, Adobe Creative Suite, HTML, CSS3, CSS, Photoshop, OS X, Teaching, Social Media
Education
DePaul University 2003 — 2008
Bachelor's degree, Music Performance, General
DePaul University
Redwood Logistics (formerly TSE) July 2013 - Present
Independent Consulting March 1996 - Present
NonProfit Times January 1995 - Present
AXA-Assistance December 2011 - February 2013
CNA Financial January 2007 - March 2010
Lumity March 2007 - September 2007
IT Resource Center June 1994 - March 2007
IT Resource Center January 1989 - January 1994
IT Resource Center January 1986 - January 1989
Columbia College January 1985 - January 1986
Skills
CRM, MS SQL Server, SSIS, SSAS, SSRS, MDX, Reporting/Writing, Microsoft SQL Server, Databases, Analysis Services, Fundraising, Non-profits, Business Intelligence
Education
SetFocus, LLC. 2010 — 2011
Masters, Microsoft Business Intelligence Stack
Purdue University 1975 — 1979
Bachelor of Arts, hsse
Florida State University
Master of Fine Arts, Studio Art/Semiotics
AXA Assistance April 2014 - Present
AXA Assistance November 2013 - Present
Leadership development consultant April 2013 - September 2013
Wirtz Beverage Illinois January 2010 - February 2013
Professional Coach June 2009 - January 2010
General Growth July 2007 - June 2009
Shields Meneley Partners July 2004 - July 2007
S1 Corporation January 2000 - January 2003
Global Hyatt 1995 - 1996
Skills
Leadership Development, Talent Management, Performance Management, Change Management, Training, Coaching, Recruiting, Executive Coaching, Cross-functional Team..., Succession Planning, Leadership, Team Building, Program Management, Employee Engagement, Strategy, Management, Onboarding, Instructional Design, Project Management, Workshop Facilitation, Organizational..., Selling Skills, Process Improvement, Budgets, Entrepreneurship, Training Delivery, Business Development, Consulting, Sales, Workforce Planning, Employee Training, Employee Relations, Organizational..., Time Management, Human Resources, Event Planning, Talent Acquisition, Interviews, Employee Benefits, Hiring, Benefits Administration, Career Counseling, Marketing, Staff Development, Applicant Tracking..., Customer Service, Strategic Planning, New Hire Orientations, Organizational Design, Team Leadership
Education
Illinois State University 1984 — 1986
Bachelor of Science, Hospitality and Recreations Administration
Joliet Junior College 1981 — 1983
Associate's degree, Business Administration and Management, General
Phidel Communications Inc. September 2009 - Present
Attaches Reliable Fastener September 2012 - August 2015
Phidel Inc. September 2003 - September 2009
AIIQ March 2007 - March 2009
AXA Assistance 2008 - 2009
Skills
Entrepreneurship, Animation, Photoshop, Graphic Design, Illustrator, Gestionnaire de projets..., Directeur artistique, Présentations..., Web design, Management, Réseaux sociaux, Gestion de projet, Français, Direction artistique, Conception de logo, Publicité, Communication marketing, Adobe Creative Suite, Creative Direction
Education
CEIM 2010 — 2010
Formation en vente B2B
CEFQ 2009 — 2009
ASP : Coaching d'affaires : Approche communicationnelle
Dawson College 2004 — 2007
Illustration & Design
2002 — 2003
Certificat, Art plastique
CÉGEP Marie-Victorin 1998 — 2002
Graphisme
AXA Assistance September 2013 - Present
Army National Guard March 2013 - Present
BidPal, Inc March 2012 - Present
Alllure 2014 - 2014
IST Managment May 2012 - September 2013
RGB Lounge June 2012 - August 2012
IC-TAG Solutions December 2011 - April 2012
AOL Patch October 2010 - December 2011
Altamanu March 2011 - April 2011
Comcast October 2008 - April 2010
Skills
Social Media, Public Relations, Product Management, Mobile Devices, New Business Development, Sales, Business Development, Product Marketing, Marketing, Sales Management, SEO, Social Networking, B2B, Marketing Strategy, Online Advertising, Account Management, Social Media Marketing, Product Development, Lead Generation, Strategic Partnerships, Customer Service
Education
Roosevelt University 2011 — 2013
MSIMC, Integrated Marketing Communications
Eastern Illinois University 2003 — 2010
BA, journalism and business
AXA Assistance October 2012 - Present
Truman College July 2011 - January 2012
Logistics Health, Inc December 2010 - June 2011
ABR Staffing October 2010 - December 2010
Olsten Staffing August 2009 - October 2010
Home Depot April 2010 - July 2010
ShopNBC December 2009 - July 2010
Love Culture December 2009 - February 2010
American Income Life July 2009 - October 2009
American Income Life Insurance Co July 2009 - October 2009
Education
Western Technical College 2010 — 2011
Kaplan Schools 2009 — 2009
yes, Life, Accident & Health
Kaplan Schools St 2009 — 2009
Life, Accident & Health Insurance, License
Illinois Institute of Art, Chicago 2002 — 2005
Media Arts & Animation/Visual Communications
Carl D. Perkins Job Corps Center 363
Illinois Institute of Art
Media Arts and Animation; Visual Communications
North Hardin High School
General Education
BlueCross BlueShield of Tennessee October 2014 - Present
Carolina Conference of Seventh-day Adventist 2003 - 2014
AXA Assistance August 1998 - December 2002
Skills
Leadership, Teaching, Writing, Administration, Microsoft Office, Public Speaking, Youth Mentoring, Community Outreach, Youth Ministry, Discipleship, Missions, Pastoral Care, Homiletics
Education
The University of Tennessee at Chattanooga 2015 — 2018
Master of Business Administration (M.B.A.), Business
Andrews University 2006 — 2008
Master of Divinity (M.Div.), Divinity/Ministry
Southern Adventist University 1999 — 2003
Bachelor of Arts (B.A.), Theology/Theological Studies
Whetstone Partners LLC March 2015 - Present
Whetstone Partners LLC January 2015 - March 2015
Whetstone Partners LLC October 2014 - January 2015
AXA Assistance January 2012 - May 2013
Jackson Health System November 2005 - July 2011
Jackson Health System December 2004 - November 2005
LR Alliance Manufacturing Inc. July 2000 - November 2000
Rubenstein Law April 1998 - June 1999
Skills
Filing, Healthcare Management, Accounts Receivable, Healthcare, Invoicing, Office Management, Venipuncture, Customer Service, Clerical Skills, Clerical Work, Administrative..., Phlebotomy, Hospitals, Laboratory, Collections, Team Building, Account Management, Management
Education
Miami Dade College 2004 — 2004
Phlebotomy Technician
Rocketmiles February 2013 - Present
AXA Assistance September 2010 - February 2013
Flight Centre August 2007 - August 2010
Skills
Tourism, Customer Service, Copywriting, Hospitality, Management, Customer Experience, Travel Management, Team Management, Copy Editing, SQL, Fraud Detection, Data Analysis, Marketing Material..., Hiring, Chargebacks, Account Management, Geography, Ornithology, Balloon Artist, Coaching Baseball, Documentaries, Natural History, Apollo GDS, Sabre, Customer Satisfaction, Business Travel
Education
San Diego State University-California State University 1999 — 2001
Master of Science (M.S.), Evolutionary Biology and Genetics
Illinois Wesleyan University 1995 — 1999
Bachelor of Science (B.S.), Biology and Spanish
AXA Assistance 2014 - Present
BBW International Inc. November 2014 - November 2014
Banque Laurentienne 2011 - 2014
Les 3 Brasseurs May 2007 - November 2011
Studio Bliss Inc. 2008 - 2008
Baraka Massothérapie 2007 - 2007
Skills
Microsoft Office, Customer Service, Microsoft Word, PowerPoint, Microsoft Excel, English, Microsoft Windows, Anglais, Service client
Education
École des sciences de la gestion (ESG UQAM) 2012 — 2015
Baccalauréat en administration des affaires (B.A.A)/ Bachelor of Business Administration (B.B.A.), Gestion des organisations et des destinations touristiques
Université de Toulouse-le-Mirail (Toulouse II)
Psychology Department, Davidson College June 2014 - Present
Conference Presentations June 2014 - Present
School of Architecture, University of North Carolina at Charlotte March 2013 - June 2014
School of Architecture, University of North Carolina at Charlotte January 2011 - March 2013
Nutrition Research Institute, University of North Carolina at Chapel Hill December 2009 - December 2010
RiverLife Fellowship September 2009 - December 2009
Mooresville Christian Academy August 2008 - May 2009
AXA Assistance April 2007 - May 2008
Queens University of Charlotte August 2003 - May 2006
The Honorary Mexican Consulate (El Consulado Honorario de Mexico) June 2005 - June 2005
Skills
Spanish, Public Speaking, Research, International Relations, Writing, Academic Writing, Leadership, Training, Higher Education, Policy, Administrative..., Teaching, Government, Politics, Time Management
Education
DePaul University 2006 — 2012
Master's, International Studies
Queens University of Charlotte 2002 — 2006
BA, International Studies and Spanish
AXA Assistance February 2014 - Present
Allstate Financial June 2011 - February 2014
CARENA, INC September 2007 - September 2008
Humana December 2002 - September 2008
Humana September 2005 - September 2007
HUMANA, INC December 2002 - November 2003
AETNA, Inc January 1995 - January 1997
Large Group January 1993 - January 1995
Aetna September 1989 - September 1991
Skills
Insurance, Health Insurance, Employee Benefits, Customer Relations, Consultative Selling, Account Management, Sales Management, Annuities, Long Term Care, New Business Development, Series 7, Financial Analysis, Retirement Planning, Life and Health Licensed, Financial Services, Strategic Planning, Leadership Development, Team Building, Performance Management, Contract Negotiation, C Level Selling, Change Management, Customer Service, Selling, Customer Satisfaction, Disability Insurance, Sales Process, Customer Retention, Leadership, Life Insurance, Long-term Care, Management, Business Development, Term Life Insurance, Retirement, Coaching, Healthcare, Voluntary Employee..., Sales, Health Savings Accounts, Underwriting, Strategy, Small Business, Entrepreneurship
Education
Indiana University South Bend 1981 — 1986
English Literature
Indiana University Bloomington
AXA Assistance 2012 - Present
Northwestern Memorial Hospital 2006 - Present
Legacy Health 2002 - 2006
Skills
ACLS, Nursing, Inpatient, BLS, Critical Care, Healthcare, ICU, Health Education, Medical/Surgical, Patient Advocacy, Acute Care, Hospitals, Patient Safety, Emergency Room, Registered Nurses
Education
Linfield College-Nursing & Health Sciences 1999 — 2002
Bachelor of Science (B.S.), Nursing
Illinois State University 1991 — 1995
Bachelor of Arts (B.A.), Social Work
The Latin School of Chicago June 2006 - Present
The Nature Conservancy January 2005 - October 2006
West African College of the Atlantic, Senegal August 2003 - August 2004
AXA Assistance June 2002 - June 2004
College Charlet, Ecole Primaire de Révillon, France August 2000 - July 2001
Skills
Proficient in French
Education
Hobart and William Smith Colleges 1996 — 2000
BA, French, English, Sociology
Université Americaine d'Aix en Provence 1997 — 1998
French Lanaguage, History
Edina High School
The Blake School
Sertisoft S.A.S May 2013 - Present
AXA Assistance December 2010 - April 2013
perception group November 2010 - November 2010
Globant February 2010 - November 2010
SQS Technologies March 2009 - August 2010
AES Chivor October 2006 - February 2009
Sertisoft 2003 - 2006
Skills
.NET, Microsoft SQL Server, ASP.NET MVC, C#, XML, Visual Studio, TFS, UML, MVC, NHibernate, WCF, ASP.NET AJAX, Oracle, Visual Basic, Silverlight, Team Foundation Server, JavaScript, AJAX, Java, ASP.NET, Entity Framework, jQuery, LINQ, ASP, Desarrollo web, Web Services, Scrum, WinForms, IIS, T-SQL, VB.NET, WPF, MySQL, .NET 4.5, Active Server Pages, Servicios web, Twitter Bootstrap, CSS, CSS 3, Algorithms, Database Design, HTML5, AngularJS
Education
Universidad Católica de Colombia 2004 — 2009
Ingeniero de Sistemas, ingenieria, matematicas, software, redes, telecomunicaciones
Universidad Católica de Colombia 2004 — 2009
Ingeniero, de Sistemas
AXA Assistance June 2015 - Present
AXA Assistance June 2014 - June 2015
AXA Assistance February 2013 - June 2014
AXA Assistance August 2010 - February 2013
Wasabi Communications Inc. August 2009 - September 2010
Skills
Event Planning, Sales, Customer Service, Event Management, Hospitality, Research, Marketing, Social Media, Public Relations, Marketing Communications, Hospitality Industry, Social Media Marketing, Marketing Strategy, Online Advertising, Spanish, Customer Satisfaction, Microsoft Office, Management, Business Development
Education
Concordia University 2007 — 2011
bachelor commerce, Marketing
HEC Montréal 2006 — 2007
Prep
College International Marie-de-France 1997 — 2006
French Bachelor, Economics
UNI SELECT Inc July 2012 - Present
SHIRAU IMPORT DISTRIBUTION January 2008 - January 2014
contrat- TD Assurance January 2011 - October 2012
Pratt & Whitney / halberg Design June 2010 - January 2011
AXA Assistance 2007 - 2011
Medine S. Estate-UNITED SPIRITS PRODUCERS LTD (LES PUNCH CHATEL) 2004 - 2006
Rogers Logistique/ cargo express August 1999 - April 2004
MARINE & GENERAL SURVEILLANCE January 1997 - December 1999
Skills
Supply Chain Management, Supply Chain, Logistics, Inventory Management, SAP, Warehousing, Operations Management, Logistics Management, Negotiation, Transportation, Warehouse Management, Procurement, Process Improvement, Materials Management, Continuous Improvement
Education
Université de Montréal - HEC Montréal 2014 — 2016
certificate International Business, Commerce international
Champlain College 2013 — 2013
AEC, Transport & logistique
Economic Management services 2000 — 2000
Warehouse & Inventory Management, Warehouse & Inventory Management
Sir Guy Forget Lycee Polytechnique 1996 — 1997
BAP, GENIE CIVIL
Chocolaterie Michel Cluizel SAS January 2015 - Present
KellyDeli July 2014 - December 2014
AXA Assistance February 2013 - April 2013
Groupe Zannier July 2012 - July 2012
Celyatis July 2011 - August 2011
Skills
Marketing
Education
Fachhochschule Münster 2015 — 2016
Master of Arts (M.A.), Marketing and Sales
Ecole de Management de Normandie 2010 — 2016
Master's degree, Marketing and Sales
Europa-Universität Viadrina Frankfurt (Oder) 2012 — 2013
IBWL - IBA
Lycée Carnot 2007 — 2010
Baccalauréat, Mention AB
Roland Foods August 2015 - Present
Roland Foods December 2014 - July 2015
American Chamber of Commerce in France January 2014 - July 2014
Freelance translation 2006 - 2014
Marine Nationale (French Navy) September 2013 - September 2013
Hotel Villa d'Estrées - 4-star boutique hotel June 2013 - September 2013
UNESCO July 2012 - September 2012
AXA Assistance July 2011 - September 2011
Skills
International Relations, French, Diplomacy, Political Science, European Union, English, Project Management, Public Affairs, Events Coordination, Strategic Communications, Speech Writing, Politics, Copywriting, Event Planning, Social Media Marketing
Education
Université Panthéon Sorbonne (Paris I) 2011 — 2014
Double Master's degree, International Relations and Affairs
Galatasaray Üniversitesi 2013 — 2013
Foreign Exchange Program, International Relations, Middle East Affairs, Summa cum Laude
Université Paris Sorbonne (Paris IV) 2010 — 2011
Bachelor's Degree, English Literature and History of diplomacy, Summa cum Laude
Lycée Alphonse Daudet, Nîmes 2008 — 2010
« Classes Préparatoires », Highly Selective post-secondary program, History and Literature, Summa cum laude
RR Donnelley April 2012 - August 2013
AXA Assistance March 2008 - March 2012
Beale & Company Solicitors June 2007 - February 2008
Lloyd's of London April 2005 - March 2007
Graham Thompson & Co June 2003 - August 2003
Graham Thompson & Co July 2002 - August 2002
Skills
Contract drafting and..., Corporate Governance..., Insurance and..., Employment law, Intellectual Property..., Litigation: advanced..., Trusts and offshore..., Wills and Estates, Awards: AXA Accelerate..., Awards: AXA Assistance..., Professional, Dynamic, Knowledgeable, Innovative, Resourceful, Reliable, Outgoing, An excellent public..., Pleasant and friendly
Education
BPP Law School 2009 — 2010
Legal Practice Course (LPC), Solicitor of England & Wales
University of the West Indies (UWI), Nassau Bahamas 2001 — 2004
LLB, Bachelor of Laws
Holy Name Convent, Port-of-Spain, Trinidad 1999 — 2001
A Levels, Management of Business, Econ, Biology and General Paper
St. Joseph's Convent, St.George's, Grenada 1994 — 1999
Form 1 to Form 5
AXA Assistance June 2014 - Present
AXA Assistance January 2013 - Present
LUSH FRESH HANDMADE COSMETICS October 2012 - December 2012
Michaels Stores, Inc. 2006 - 2012
Foundry Art Centre July 2008 - November 2008
Skills
Research, Research Design, SPSS, Management, Microsoft Office, Customer Service, Problem Solving, Data Entry, Phone Etiquette, Phone Coverage, Time Management, Empathy, Understand & Convey..., People Skills, Critical Thinking, Friendly Demeanor, Openness, Leadership, Supervisory Experience, Work Ethic, Morality, Goal Oriented, Plannning, Works well with a team, Health Insurance, Claims Handling, Highly Ambitious, Highly responsible, Productivity, PowerPoint, Teamwork, Telephone Skills, Microsoft Excel, Microsoft Word, Customer Satisfaction, Public Speaking
Education
City Colleges of Chicago-Harry S Truman College 2012 — 2012
Mathematics
Lindenwood University 2008 — 2011
Bachelor of Arts (B.A.), Psychology
St. Charles Community College 2006 — 2008
Associate of Arts (A.A.), General Studies
Newly Weds Foods November 2014 - Present
AXA Assistance February 2014 - October 2014
AXA Assistance January 2011 - February 2014
AXA Assistance October 2009 - January 2011
US Census Bureau February 2009 - April 2009
Horizon Star June 2003 - February 2009
Koenig & Strey GMAC September 2006 - August 2008
Northwestern University September 2004 - June 2006
Skills
Telephone Skills, Customer Service, Microsoft Office, Spanish, PowerPoint, Word, Excel, Writing, Outlook, Problem Solving, Insurance, Change Management, Supply Chain, Logistics, Negotiation, Public Speaking, Microsoft Word, Microsoft Excel, Sales, Project Planning, Strategy, Time Management, Budgets, Data Analysis, Access, Analysis, Process Improvement, Employee Benefits, Team Leadership, Team Building
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 2010 — 2012
MBA, Leadership & Change Management, 3.739
Northwestern University 2002 — 2006
Bachelors, Political Science and History
CGI September 2011 - Present
AXA Assistance October 2010 - September 2011
BNP Paribas June 2009 - September 2010
Aegis Media June 2008 - May 2009
EUROEDI (www.euroedi.com) August 2006 - May 2008
Diadeis September 2004 - July 2006
Diadeis October 1999 - August 2004
Skills
.NET, ASP.NET MVC, Web API, AngularJS, jQuery, WCF, WPF, MVVM, SOA, Design Patterns, UML, Microsoft SQL Server, Oracle, C#, AJAX, Microsoft Dynamics CRM, Silverlight, LINQ, ASP.NET, XML
Education
Valtech training - France 2010 — 2010
Design patterns
1989 — 1998
DEA, MATHEMATIQUES
City of Coral Gables February 2015 - Present
Pension Benefit Guaranty Corporation October 2011 - December 2014
AXA Assistance May 2009 - September 2011
Dept. of Homeland Security / FEMA External Affairs Reservist August 2004 - February 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Employee Benefits, HIPAA, Writing, Typing, Inspection, Organization, Office Administration, Access, Administrative..., Data Entry, Databases, Management, Insurance, Research, Security
Education
University of Phoenix 2008 — 2010
Bachelor of Business Administration (BBA), Business Administration and Management, General
Miami Dade College 2004 — 2006
Associate of Arts (AA), Ciminal Justice
Banque Nationale January 2015 - Present
Banque Nationale February 2014 - January 2015
Accord Financial Inc December 2012 - February 2014
Brome Capital June 2012 - December 2012
Natixis Factor July 2008 - May 2012
Natixis Factor July 2005 - July 2008
Generali 2003 - 2005
AXA Assistance December 2000 - August 2003
AXA February 2000 - December 2000
Skills
Financial Analysis, Team Management, Credit Risk, New Business Development, Corporate Finance, Sales Management, Factoring, Account Management, Team Leadership, Formation, CRM, Networking, Insurance, Contract Negotiation, Commercial Banking, Asset Based Lending, Loan Servicing, Risk Management, Management, Credit, Marketing, Finance, Business Strategy, Analyse financière, Crédit, Finance d'entreprise, Stratégie commerciale, Gestion d'équipe, Credit Analysis, Banque commerciale
Education
Université Laval 1998 — 2000
MBA, Gestion Internationale
KEDGE Business School 1996 — 1999
Master, Economic and finance
Family Guidance Center November 2014 - Present
Family Guidance Center October 2014 - November 2014
AXA Assistance April 2013 - October 2014
JAM January 2010 - December 2011
Public Hospital the State of Alagoas July 2004 - July 2007
Skills
Outlook, Customer Service, PowerPoint, Microsoft Excel, Microsoft Word, Human Resources, Employee Relations, Microsoft Office, Payroll, Data Entry, Recruiting, Access, Employee Benefits, Administrative..., Customer Satisfaction, English, Training, Administrative...
Education
Faculdade de Alagoas 2000 — 2003
Bachelor of Business Administration (B.B.A.), Hotel/Motel Administration/Management
Keller Graduate School of Management of DeVry University
Master of Human Resources
Avant 2015 - Present
Epiphania Blu/ DBA: Epiphany, Taste of New Orleans November 2007 - August 2015
Cricket Communications 2008 - 2011
AXA Assistance 2005 - 2006
Verizon Wireless 1998 - 2001
Skills
Call Center, Customer Satisfaction, Sales Management, Operations Management, Customer Service, Recruiting, Process Improvement, Customer Retention, Telecommunications, Account Management, Retail, Microsoft Word, Wireless, B2B, Leadership, Sales Operations, Call Centers, Team Building, Budgets, Training, Cross-functional Team..., Direct Sales, Inventory Management, Customer Experience, Sales, Team Leadership
Education
Illinois Institute of Art 2007 — 2009
Culinary arts, Restaurant, Culinary, and Catering Management/Manager
Howard University 1993 — 1995
Bachelor of Science (B.S.)
Children's Home Society of Florida November 2014 - Present
AXA Assistance September 2009 - September 2012
Education
Miami Dade College
Sociology
Knight Capital Funding June 2015 - Present
AXA Assistance August 2009 - May 2015
Expertech USA September 2006 - July 2009
Boston Scientific March 2005 - August 2006
Gevity HR March 2001 - February 2005
Sungard Trading Systems November 1999 - February 2001
AT&T March 1991 - November 1999
Congressman William Martini April 1986 - February 1991
Skills
Employee Benefits, Recruiting, Employee Learning &..., Performance Management, Conflict Resolution, Payroll, Succession Planning, Employee Training, Office Management, Space Planning, Spanish, Portuguese, Management, Customer Service, Strategic Planning, Leadership, Professional..., Coaching, Human Resources, Change Management, Microsoft Office, Training
Education
Kean University 1982 — 1986
Bachelor’s Degree, Corporate Communication
Universidad de Sevilla 1985 — 1985
Université Paris-Sorbonne 1984 — 1984
AXA Assistance January 2015 - Present
Siemens Industry US June 2010 - April 2012
St. Gregory Epsicopal School September 2009 - June 2010
Skills
Marketing, Event Planning, Social Media, Public Relations, Marketing Communications, Microsoft Office, Event Management, PowerPoint, Customer Service, Microsoft Excel, Public Speaking, Microsoft Word
Education
Northeastern Illinois University 2005 — 2009
Bachelor of Arts (B.A.), Communication and Media Studies
Catamaran for Insight Global LLC September 2015 - Present
Two Point Conversions, Inc. June 2015 - August 2015
Axiom Technology Group, Inc. August 2014 - March 2015
Randstad Technologies US February 2013 - May 2014
AXA Assistance July 2012 - August 2012
PSI Resources for Delta Dental February 2012 - March 2012
Spherion September 2011 - January 2012
Advanced Personnel June 2011 - August 2011
IBM January 2007 - April 2009
APL September 2006 - January 2007
Skills
Medicare, Open Enrollment, Health Insurance, Auditing, Medical Coding, Medical Terminology, Research, Editing, dental insurance, Medical Transcription, Public Policy, Communications, Insurance enrollment, Legal Research, Insurance, Data Entry, Healthcare, Healthcare Consulting, Health Information..., Access, CPT, EMR, EHR, HIPAA, ICD-9, Medicaid, Medical Billing, Microsoft Excel, Outlook, Revenue Cycle, Invoicing, Software Documentation, Accounts Payable, Accounts Receivable, Leadership, HCPCS, Hospitals, Management, Epic Systems, Training, Healthcare Information..., Physicians, Revenue Cycle Management, Healthcare Management, Employee Benefits, Medical Compliance, Credentialing, Informatics, Practice Management
Education
College of DuPage 2009 — 2010
n/a, Health Information Management
Augustana College 1995 — 1999
BA, Communications
American University 1997 — 1997
Certificate, Journalism
LinkedIn February 2015 - Present
Google July 2014 - February 2015
Fab.com August 2013 - July 2014
Fab.com March 2012 - August 2013
AXA Assistance October 2010 - February 2012
NMH Summer Intern 2006 - 2007
Action for Boston Community Development June 2006 - September 2006
Skills
Call Centers, Customer Service, Customer Satisfaction, Training, Management, Social Media, E-commerce, Time Management, Supervising, Employee Training, PowerPoint, Public Speaking, Payroll, Salesforce.com, Recruiting, Technical Recruiting, Onboarding, Leadership, Interviews, Process Improvement, Marketing, Microsoft Office, Microsoft Excel
Education
Boston College 2005 — 2009
Bachelor of Science (BS), Communications & Latin American Studies
Self-employed 2004 - 2014
Art Institute of Chicago June 2005 - October 2005
Chinese American Service League January 2000 - June 2000
English-Speaking Union January 1999 - October 1999
Axa Assistance April 1998 - November 1998
Bank of America, FSB January 1997 - April 1998
Barneys New York August 1993 - March 1995
Education
ICLSE 2003 — 2005
Certificate of Continuing Legal Studies, Legal Research and Writing --Advocacy
University of Chicago 2002 — 2002
MLA, Shakespeare and Ethics
DePaul University 1998 — 2002
Bachelor of Arts, Geoeconomics minor in Writing
International Academy of Management and Economics 1995 — 1997
Diploma in Management, Management
Purdue University 1991 — 1993
Bachelors Program, Communications, Liberal Arts and Sciences
gordon tech
gordon tech
Assist America December 2010 - Present
Assist America December 2009 - December 2010
Assist America April 2005 - December 2009
Assist America April 2002 - April 2005
AXA Assistance April 1994 - April 2002
USAssist 1996 - 2001
USAssist 1993 - 1997
Skills
Insurance
Education
Georgetown University 1993 — 1995
Foreign Service
New York University 1989 — 1993
Bachelors, International Relations, French History, Creative Writing
Children's Hospital Los Angeles (CHLA) July 2015 - Present
Rush University Medical Center April 2014 - June 2015
AXA Assistance August 2012 - April 2014
Hunter College January 2010 - May 2012
Language Line Services 2009 - 2011
U.S. HealthWorks January 2008 - December 2008
Rural/Metro Corporation October 2004 - November 2007
Skills
Bilingual, EMT, Customer Service, Spanish-English, Interpreting, Close Attention to..., Writing, First Aid, Emergency Management, Community Outreach, Management, Proofreading, Social Services, Editing, Administration, Spanish, Healthcare, Hospitals, Event Planning
Education
Hunter College 2010 — 2012
Translation/Interpretation for Spanish &English, Language Interpretation and Translation
San Diego Mesa College 2003 — 2008
Fire Science, Fire Science/Fire-fighting
Mission permanente de la France auprès des Nations unies January 2015 - July 2015
Ambassade de France en Jordanie July 2014 - September 2014
Département d'enseignement de l'arabe contemporain June 2013 - July 2013
AXA Assistance June 2012 - September 2012
Skills
Relations..., Politique, Diplomatie, Arabe, Français, Anglais, English, Middle East, Geopolitics, Defence Sector, Country Risk Analysis, Diplomacy, Union européenne, Politique publique, Analyse des politiques, Communication, Réseaux sociaux, Middle Eastern Studies, Middle Eastern history, Middle East Politics, French, Arabic, Relations publiques, International Relations, Sciences politiques, Politiques, Développement..., Organisation non...
Education
Institut d'Etudes politiques d'Aix-en-Provence 2013 — 2015
Master 2 (M2), Géostratégie, Défense et Sécurité (option Affaires et Relations internationales)
Université Saint-Joseph de Beyrouth 2012 — 2013
Institut des Sciences Politiques de l'USJ
Sciences Po Toulouse 2010 — 2013
Institut d'Études Politiques de Toulouse
Classe Préparatoire aux Grandes Écoles - ENS Cachan 2009 — 2010
Lycée Maximilien Sorre, Cachan, Economie & Droit
Cynthia Conciergerie January 2014 - Present
AXA Assistance October 2013 - October 2014
Lhotel Montréal 4* June 2010 - September 2013
Sandals Resorts 2011 - 2011
Skills
Relations publiques, Service client, Réseaux sociaux, Gestion touristique, Communication, Relations clients, Français, Tourisme, Communication marketing, Relations média, Marketing, Entrepreneuriat, Ventes, Langues étrangères, Management, Networking social, Gestion d'évènement, Stratégie marketing, Planification..., Marketing social, Microsoft Excel, Contenu web, Blogger, Blogs sur les réseaux...
Education
Institut de tourisme et d'hôtellerie du Québec 2009 — 2011
Études collégiales en Gestion touristique
Dawson College 2008 — 2009
Études en Design Intérieur
AXA Assistance February 2015 - Present
Ivanhoé Cambridge September 2009 - Present
Société du Vieux-Port de Montréal May 2007 - May 2010
Croisières AML April 2007 - September 2007
MBA Recherche May 2006 - December 2006
Skills
Market Research, Marketing Communications, Customer Service, Research, French, Teamwork, Time Management, Microsoft Word, Marketing Research, Social Networking, Microsoft Excel, Data Entry
Education
Concordia University 2012 — 2016
Bachelor's degree, Specialization in culture and expression in Spanish with a Minor in French studies
Université du Québec à Montréal 2010 — 2011
Certificat, Administration, 12 credits obtained
Institut de tourisme et d'hôtellerie du Québec 2005 — 2010
DEC, Technique de gestion touristique / Programme Signature ITHQ
AXA Assistance October 2013 - March 2015
Skender Construction 2015 - 2015
National Park Service January 2013 - July 2013
Florida International University August 2011 - May 2013
MALOKA, the FIU Latin American and Caribbean Studies Graduate Student Group August 2011 - May 2013
Florida International University August 2010 - July 2011
Skills
GIS, ESRI, Adobe Creative Suite, Microsoft Office, Event Planning, Fundraising, Grant Writing, Research, Quantitative Research, Qualitative Research, Final Cut Pro, InDesign, Photoshop, Illustrator, Proposal Writing, News Writing, Newspaper Design, Communication, Sociology, Political Science, Women's Studies, Environmental Policy, Organizational..., Non-profit Volunteer, Volunteer Management, Event Management, Copy Editing, Academic Advising, Academic Writing, Academic Administration, Concierge Services, Travel Planning, International Relations, Travel, Health Insurance, Journalism, Latin America, Spanish-speaking, National Parks, University Teaching, Data Management, Data Entry, Nonprofits, Higher Education, Student Affairs, Student Development, Spanish, Editing
Education
Florida International University 2010 — 2013
Master of Arts, Latin American and Caribbean Studies, 4.0
Florida International University 2010 — 2013
Graduate Certificate, Geographic Information Systems (GIS), 4.0
Florida International University 2010 — 2013
Graduate Certificate, Women's Studies, 4.0
Michigan State University 2005 — 2009
Bachelor of Arts (B.A.), Journalism, 3.6
AXA Assistance March 2014 - May 2015
Société de transport de Montréal April 2013 - October 2013
Skills
Litige civil, Droit contractuel, Rédaction juridique, Recherche juridique, Droit administratif, Droit de l'accès à..., Droit pénal et..., Français, Appels d'offres, Anglais, Service client, Microsoft Office, Communication, Droit des sociétés, Legal Writing, Gestion des réclamations, Recrutement de personnel, Réseaux sociaux, Customer Service, Legal Research, English, French, Management, Gestion de projet
Education
HEC Montréal 2015 — 2017
Maîtrise ès sciences en gestion (M. Sc.), Technologies de l''information (T.I.)
École des sciences de la gestion (ESG UQAM) 2014 — 2015
Certificat en technologie d'affaires, Systèmes d''information de gestion, général
École des sciences de la gestion (ESG UQAM) 2014 — 2014
Certificat en Administration de services
École du Barreau, centre de Montréal 2012 — 2013
Mention de réussite
Université de Montréal 2009 — 2012
Baccalauréat en Droit (L.L.B.), Droit civil
Collège Lionel-Groulx 2007 — 2009
Science humaines, D.E.C.
École Secondaire Rive-Nord 2005 — 2007
D.E.S.I.
AXA Assistance April 2015 - Present
AXA Assistance USA December 2012 - March 2015
DePaul University September 2013 - November 2013
DePaul University September 2013 - November 2013
AXA Assistance USA October 2011 - November 2012
AXA Assistance USA July 2010 - October 2011
DeVry University August 2009 - June 2010
New York State Department of Taxation and Finance July 2008 - May 2009
Barnes & Noble August 2006 - May 2009
New York State Department of Taxation and Finance November 2007 - July 2008
Skills
Customer Service, Administrative..., Customer Satisfaction, Call Centers, Proofreading, Telephone Skills, Writing, Editing, Nonprofits, Office Administration, Tutoring, Public Speaking, Customer Service..., Customer Service..., Health Insurance, Critical Thinking, Office Management, Quality Assurance, Quality Auditing, Student Financial Aid, Literature, English, English grammar, English Literature, Film, Film Criticism, Community Outreach, Claims Handling, Medical Terminology, International Students, Student Counseling, Teaching English as a..., Literary Criticism, Literary Theory, Academic Writing, College Teaching, Teaching Adults, Rhetoric, Rhetorical Analysis, Critical Discourse..., ESL, Social Sciences, Critical Theory, Young Adult Literature, Children's Books, Bookselling, Publishing, Social Media, Travel, Microsoft Excel
Education
DePaul University 2011 — 2013
Master's Degree, Writing, Rhetoric, and Discourse
State University of New York College at Brockport 2004 — 2006
Bachelor's Degree, English
SUNY Adirondack 2003 — 2004
Communications
Southern Vermont College 2002 — 2003
Communications
Schenectady Christian School 1988 — 2002
New York State Regents Diploma
Compass Health February 2015 - Present
DAV (Disabled American Veterans) October 2014 - December 2014
Lillstreet Art Center June 2012 - September 2014
AXA Assistance October 2013 - March 2014
Deborah's Place August 2012 - May 2013
LIFT-Chicago September 2011 - May 2012
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Public Speaking, Research, Leadership, Volunteering, Teaching, Nonprofits
Education
Loyola University Chicago 2008 — 2013
BSW and BA, Social Work and Women's/Gender Studies
Loyola University of Chicago 2008 — 2013
Bachelor's Degree, Social Work & Women's Studies
AXA Assistance November 2012 - June 2014
Sanford Brown College June 2011 - November 2012
Six Corners Same Day Surgery December 2011 - February 2012
Mobile Anesthesiologist March 2011 - June 2011
Miramed Revenue Group March 2010 - February 2011
Medi-Data June 2008 - October 2009
Knapp Medical Center February 2003 - July 2007
Knapp Medical Center October 1997 - May 2001
Skills
Typing 50-60 wpm,..., Learning New Software, Invoicing, Insurance, Accounts Payable, Process Improvement, Accounting, Medicare, Training, Management, Managed Care, Medical Coding, Program Management, Hospitals, Claim, Medical Records, Software Documentation, ICD-9, HIPAA, CPT, Healthcare, Medical Terminology
Education
Morton College 1998 — 2005
Associate of Arts and Sciences (AAS), Computer and Information Sciences, General
Morton West High School 1994 — 1998
High School
AXA Assistance December 2013 - Present
Target June 2010 - November 2013
University of Florida August 2010 - December 2010
Skills
Community Counseling, Psychology, Mental Health Counseling, Psychotherapy, Medical Case Management, Clinical Research, Case Management, Leadership
Education
DePaul University 2012 — 2015
Master's Degree, Community Counseling
University of Florida 2007 — 2011
Bachelor's Degree, Psychologoy, minor in Education
AXA Assistance April 2015 - Present
Flexible Benefit Service Corporation June 2014 - March 2015
Flexible Benefit Service Corporation September 2013 - June 2014
Flexible Benefit Service Corporation (Flex) March 2013 - September 2013
Riverside Publishing November 2010 - March 2013
Riverside Publishing February 2010 - November 2010
Skills
Project Management, Product Management, Web Development, Google Analytics, Management, Process Improvement, Cross-functional Team..., Issue Management, Microsoft Office, Unigraphics, Continuous Improvement, Databases, Software Documentation, Project Planning, Engineering, Digital Marketing, Data-driven Marketing, Digital Strategy, Marketing, Strategy
Education
Marquette University 2005 — 2009
BS, Mechanical Engineering
Northwestern University 2005 — 2009
Managing Product Design and Development
Business Insurance June 2014 - Present
The Ridge Group April 1996 - Present
Retriever Results December 2010 - Present
jerry's retreat 2000 - Present
Veterinary Pet Insurance June 2014 - August 2014
Haymarket Media April 2014 - June 2014
INTTRA May 2012 - October 2012
Haymarket Media Group April 2012 - September 2012
Nationwide Insurance January 2012 - July 2012
AXA Assistance August 2011 - January 2012
Skills
Product Development, Product Strategy, Market Analysis, Marketing Communications, Strategic Planning, Marketing Strategy, Business Strategy, Competitive Analysis, Product Management, Online Marketing, Market Research, Management Consulting, Strategy Development, Product Marketing, Start-ups, Business Intelligence, Content Development, Online Advertising, Management, Strategy, Email Marketing, Analytics, Marketing, Analysis, Business Development, Business Planning, B2B, Digital Strategy, User Experience, Advertising, Segmentation, Go-to-market Strategy, Strategic Partnerships, Public Relations, Data Analysis, Strategic Communications, Lead Generation, Entrepreneurship, E-commerce, Consulting
Education
Columbia University - Columbia Business School 1983 — 1985
MBA, Finance
Middlebury College 1973 — 1977
AB, American Literature
AXA Assistance October 2012 - Present
AXA Assistance November 2011 - October 2012
AXA Assistance July 2010 - October 2011
AXA Assistance October 2009 - June 2010
AXA Assistance November 2007 - September 2009
Skills
Operations Improvement, Operations Coordination, Operations Management, Telephony, Training, Process Analysis, Process Improvement, Insurance, Employee Benefits, Healthcare, Project Management, Process Scheduler, Call Centers, Customer Service, Public Speaking, Management, Microsoft Excel, Leadership
Education
Loyola University of Chicago 2003 — 2007
Bachelor of Science (BS), Criminal Justice
Loyola University of Chicago 2003 — 2007
Bachelor of Arts (B.A.), Political Science and Government
John Felice Rome Center 2006 — 2006
Marist High School 1999 — 2003
Gameloft December 2012 - Present
NDS, a Cisco company January 2010 - December 2012
AXA Assistance May 2009 - October 2009
NXP Software May 2005 - April 2008
French Embassy April 2002 - March 2005
MBDA Matra British Aerospace Dynamics January 1999 - January 2002
IFREMER 1998 - 1998
Skills
Program Management, Strategy, Business Development, Project Management, Management, Business Planning, Integration, Team Management, Risk Management, Project Planning, Leadership, Embedded Systems, Mergers & Acquisitions, Analysis, Corporate Finance, Mobile Devices, TRELLO, JIRA / CONFLUENCE, Business Strategy
Education
UCLA Anderson School of Management 2009 — 2009
MBA certificate, Business Administration and Management, General
HEC School of Management Paris 2008 — 2009
MBA, Strategy Track
Université de Bretagne Sud, Lorient 1999 — 2002
PhD, Computer Science and Electronics
ISIMA Public Engineering School in Computer Science, Modeling in Clermont-Ferrand, France 1995 — 1998
Engineer, Computer Science, Architecture, Modelling
GMMI Inc. September 2015 - Present
AXA Assistance October 2008 - June 2015
AXA Assistance October 2008 - June 2015
HAA Preferred Partners LLC January 2002 - June 2005
Skills
Claim, Customer Service, Medical Cost Containment, Health Insurance, Settlement, Claims Management, Hospitals, Management, Healthcare, Insurance, Leadership, Team Building, New Business Development, Process Improvement, Operations..., Budget Management, Staff Leadership &..., Regulatory Compliance, Strategic Partnership..., Project/Program..., Business Process..., Best Practices, Contract..., Customer Relationship..., Vendor Relationship...
Education
Nova Southeastern University
Master of Business Administration Degree (M.B.A.)
University of Phoenix
Bachelor of Science Degree (B.S.), Criminal Justice
Leapfrog Online September 2012 - Present
AXA Assistance September 2011 - September 2012
AXA Assistance May 2009 - September 2011
Skills
Cross-functional Team..., CRM, Management, Marketing, Digital Marketing, Corporate Communications, Analysis, Customer Service, Program Management, Strategic Communications, Call Centers, Microsoft Excel, Account Management, Microsoft Office, Hospitality, Hospitality Management, Self-starter, Self-driven, Self-confidence, Motivated self-starter, Team Building, Teamwork, Multi Tasking, Bilingual-English/Spanis..., Organization &..., Market Research, Team Leadership, Spanish
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 2015 — 2015
Certificate, Interactive Marketing
DePaul University 2004 — 2009
Bachelor of Science (B.S.), Management and Marketing with Concentration in Sales Leadership
AXA Assistance August 2010 - Present
Chicago 2016 June 2008 - October 2009
Illinois Hispanic Chamber of Commerce September 2006 - January 2008
Metropolitan Pier & Exposition Authority - Navy Pier April 2001 - February 2006
Skills
Training, Customer Service, Event Management, Management, Trade Shows, Leadership, Budgets, Meeting Planning, Public Speaking, Hotels, Corporate Events, Contract Negotiation, Sales, Catering, Event Planning, Hospitality Industry
Education
Kendall College
Hospitality Major
AXA Assistance January 2007 - Present
ZeOmega May 2011 - April 2013
Care360 Consulting 2005 - March 2011
CMI February 2008 - 2011
Windsor Health Plan September 2008 - July 2009
Windsor Medicare 2008 - 2009
HealthSpring 2006 - 2009
McKesson Health Solutions 1997 - 2004
Skills
Disease Management, Healthcare Management, Medicaid, Hospitals, Utilization Management, Nursing, Medicare, Healthcare, Managed Care, Healthcare Information..., Health Policy, Clinical Research, Case Managment, EMR, HIPAA, Revenue Cycle, Healthcare Consulting, Informatics, Healthcare Industry, EHR, Quality Improvement, Physicians, Medicine, Medicare Part D, Inpatient, Home Care, Health Information..., Health Insurance, NCQA, Provider Relations, HL7, Quality Management, Accountable Care, Epic Systems, Certified Case Manager, Software Implementation, Behavioral Health, Practice Management, Physician Relations, Case Management, Process Improvement, Management, Strategic Planning, Program Management, Leadership, Software Documentation
Education
Drury University 1990 — 1993
BSN, Nursing
Visa Inc. March 2008 - Present
Visa Inc. November 2007 - March 2008
Visa 2005 - 2007
Visa October 2002 - July 2005
Visa December 2000 - September 2002
Allianz Global Assistance August 1998 - October 2000
AXA Assistance August 1994 - August 1998
AXA Assistance 1994 - 1998
Skills
Loyalty Marketing, Financial Services, Electronic Payments, Account Management, Analytics, Call Center, Call Centers, Cards, Credit Cards, Customer Acquisition, Customer Experience, Customer Service, E-payments, Leadership, Management, Mobile Payments, Payment Cards, Program Management, Service Delivery, Vendor Management, CRM, Process Improvement
Education
Cornell College
Bachelor of Arts (B.A.), International Business &International Relations
The Johns Hopkins University
MBA, Business, Management, Marketing, and Related Support Services
AXA Assistance October 2012 - Present
Tripp Lite September 2011 - November 2012
Scripps Networks March 2010 - August 2011
AETN 2005 - March 2010
A&E Television Networks August 2005 - December 2009
Skills
Customer Relations, Account Management, Digital Media, Sales, Sales Management, Direct Sales, Salesforce.com, New Business Development, Customer Service, Marketing, Advertising, B2B, Integrated Marketing, Online Advertising, Strategic Partnerships, Management
Education
Grand Valley State University
AXA Assistance December 2014 - Present
PLS Financial Services April 2012 - September 2013
Zurich NA July 2010 - May 2012
RR Donnelley September 2006 - July 2010
Career Education Corporation June 2005 - September 2006
Bell Labs Lucent Technologies 1989 - 2002
Skills
Accounting, Sarbanes-Oxley Act, Financial Reporting, Process Improvement, Financial Modeling, Account Reconciliation, General Ledger, Auditing, Financial Analysis, Internal Controls, Forecasting, Risk Management, Budgets, Cost Accounting, SAP, Financial Audits, Hyperion Enterprise, Managerial Finance, Accounts Receivable, PeopleSoft, Variance Analysis, GAAP, Financial Accounting, Internal Audit, Finance, Cash Flow, Cash Management, SEC filings, US GAAP
Education
DePaul University 1996 — 2001
BS, Accounting
Evanston Hospital June 2015 - Present
Northwestern Memorial Hospital November 2013 - June 2015
AXA Assistance February 2013 - November 2013
Infant Welfare Society of Chicago June 2012 - February 2013
Silk Road Theatre Project 2006 - 2009
Skills
Cancer Registry, Medical Coding, Healthcare Information..., HIPAA, EHR, ICD-9-CM, Medical Terminology, Microsoft Office, Centricity, Pay Close Attention to..., Public Speaking, Theatre, Data Entry, Epic Systems, 3M Coding Software, Internet, Organization, Fast Learner, Hard Worker, Loyal, Community Outreach, Healthcare, Hospitals, EMR, Medical Records
Education
College of DuPage 2010 — 2012
Associate's degree, Health Information/Medical Records Technology/Technician
Columbia College Chicago 2003 — 2008
Bachelor's degree, Theatre/Theater
AXA Assistance October 2014 - Present
AXA Assistance October 2012 - October 2014
Avon November 2010 - 2013
International SOS Assistance, Inc. April 2005 - October 2012
Skills
Customer Service, Call Center, Management, Team Leadership, Customer Satisfaction, Call Centers, Insurance, Healthcare, Team Building, Operations Management, Process Improvement, Sales, Account Management, Security, Leadership, Training, Coaching
Education
Lock Haven University of Pennsylvania 2000 — 2004
Bachelor Degree, Business Management, Minor in Communications
AXA Assistance June 2008 - Present
Zeste 2009 - 2014
Zeste 2009 - 2014
Zeste 2009 - 2014
AXA Assistance January 2006 - June 2008
AXA Assistance March 2001 - January 2006
AXA Assistance April 2000 - March 2001
Bell August 1999 - April 2000
Festival cruise lines August 1998 - January 1999
VACANCES TRANSAT December 1997 - April 1998
Skills
Études en paie, Facilité d'apprentissage, Joueur d'équipe, Organisée, Méticuleuse, Service à la clientèle, ACCPAC, Windows, Microsoft Office, Internet, Chiffres, Facturation, Comptabilité, Tourism
Education
Cégep à distance 2014 — 2014
Microsoft Excel 2010 formules
Association Canadienne de la Paie
Formation '' Payroll essentials '', Complété
Association Canadienne de la Paie 2011 — 2012
Certification, Paie, Réussi
Cégep à distance 2010 — 2010
Comptabilité, Cours de comptabilité 1
Académie du savoir 2002 — 2003
Comptabilité, Cours de comptabilité de bases termes et concepts et niveaux 1 et 2
Édumicro 2001 — 2002
Cours de bureautique (Word, Excel, Visio)
Université du Québec à Montréal 1991 — 1991
Cours en administration
Institut de tourisme et d'hôtellerie du Québec 1987 — 1990
Diplôme études collégiales, Tourisme, Réussi
AXA Assistance July 2012 - Present
AXA Assistance USA March 2010 - July 2012
Berwyn Housing Center August 2007 - June 2009
Skills
Customer Service, Outlook, Insurance, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Organization, Financial Reporting, Performance Reporting
Education
Hampshire College 2004 — 2005
General
University of Illinois at Chicago
Kantar Health May 2012 - Present
RR Donnelley June 2011 - April 2012
optionsXpress Inc. October 2008 - June 2011
AXA Assistance October 2007 - September 2008
Ostrow Reisin Berk & Abrams August 2000 - September 2007
Education
IU 1996 — 2000
Bachelor of Science (BS), Accounting and Finance
Indiana University Bloomington 1996 — 2000
University of Tennessee June 2015 - Present
Indiana University July 2013 - June 2015
Harrison College February 2012 - June 2013
ITT Technical Institute October 2011 - February 2012
AXA Assistance January 2011 - September 2011
AXA Assistance October 2009 - January 2011
Spanish Ministry of Education October 2008 - May 2009
Angie's List July 2007 - September 2008
Skills
Spanish, People Skills, Higher Education, Customer Service, Student Affairs, Community Outreach, Sales, Leadership, Event Management, Program Development
Education
Indiana University Bloomington 2013 — 2015
M.S.Ed., Higher Education/Higher Education Administration
DePauw University 2003 — 2007
B.A., Spanish, International Business
AXA Assistance July 2015 - Present
Interfaith Housing Development Corporation February 2014 - February 2015
Capstone Property Management (North Bridge Staffing) October 2013 - January 2014
Color Communications, Inc. (Accountemps) August 2013 - October 2013
The Nili Group LLC August 2009 - April 2013
SCORE! Educational Centers, a divison of Kaplan Inc and The Washington Post Company December 2004 - May 2009
SCORE! Educational Centers, a divison of Kaplan Inc and The Washington Post Company June 2003 - December 2004
Horizon Bay Retirement Living December 2001 - February 2003
Motor Coach Industries August 2001 - November 2001
APCOA/Standard Parking July 2000 - July 2001
Education
South Suburban College 2012 — 2013
Accounting Paraprofessional Certifcate
DePaul University 2005 — 2007
Bachelor of Arts, Accounting, School for New Learning
Mother McAuley Liberal Arts High School 1992 — 1996
AXA Assistance October 2014 - Present
UIH Manager June 2013 - October 2014
Methodist Hospitals February 2012 - June 2013
Coventry Health Care January 2011 - October 2011
Clarian Health Partners August 2009 - January 2011
DHL December 2005 - February 2009
Honeywell / Intertec Consulting March 2005 - December 2005
BankOne October 2002 - March 2005
BancTec October 2000 - October 2002
DATACOM SCIENCE INC January 1999 - October 2000
Skills
PMO, Project Management
Education
DeVry University 2005 — 2007
B.S, Project Management
Harper College 1997 — 2000
A.A.S, Local Area Networks
Uhaul Moving and Storage August 2014 - Present
U-Haul Moving & Storage August 2014 - Present
MAXIMUS March 2014 - July 2014
MAXIMUS December 2012 - March 2014
AXA Assistance March 2008 - September 2012
Coverdell November 2006 - February 2008
Castle Credit Corporation 2000 - 2005
CarTemps USA 1997 - 2000
Virtual World's Entertainment 1995 - 1997
Skills
Case Management, Customer Service, Public Speaking, Policy, Microsoft Office, Data Entry, Outlook, Microsoft Excel, Event Planning, Microsoft Word, PowerPoint, Research, Training, Fundraising, Coaching, Multi Tasking, Work in A Fast Paced..., Quality Assurance, Underwriting, HIPAA, Social Networking, Focus Groups, Customer Retention, Operations Management
Education
Columbia College Chicago 1992 — 1994
Music Management / Radio Broadcasting
Roosevelt University 1989 — 1991
Social Psychology / Radio Journalism
AXA Assistance May 2013 - Present
Xerox/Charter Global June 2012 - May 2013
Hewlett-Packard 2006 - May 2012
Avaya 1998 - 2005
Network Systems January 1997 - January 1998
AT&T 1995 - 1998
Network Systems 1996 - 1997
Skills
Unix Administration, Telecommunication..., Call Center, Avaya, Operating Systems, VoIP, Telecommunications, Switches, TCP/IP, Troubleshooting, LAN-WAN, Routers, Vendor Management, System Administration, Network Administration, Unix, Avaya Technologies, Servers, Technical Support, Call Centers, Testing, Cisco Technologies, Hardware
Education
Northwestern University 1996 — 1998
Computer Information Systems
Moraine Valley Community College 1981 — 1988
Associates, Computer Information Systems
Memorial School, Central Jr High, and TPHS
HMSHost November 2005 - Present
Delaware North March 2015 - April 2015
Backyard Barbecue August 2004 - November 2005
AXA Assistance February 2003 - April 2003
Skills
Financial Reporting, Internal Controls, Forecasting, General Ledger, Variance Analysis, Sarbanes-Oxley Act, Accounting, Income Statement, Account Reconciliation, GAAP, Accruals, Financial Accounting, Consolidation, Cost Accounting, Accounts Payable
Education
Lindenwood University 2012 — 2015
Master of Business Administration (M.B.A.), Accounting
Institut Supérieur Européen de Gestion 2000 — 2002
Bachelor's Degree, International Business emphasis in Marketing
Lycée Alain Borne 1998 — 2000
Associate's Degree, International Business/Import Export
AAA Chicago 1996 - Present
AXA Assistance October 2007 - March 2008
Axa Assistance 2007 - 2008
BCD Travel October 2005 - June 2007
AAA Chicago April 1996 - February 2003
Education
Judson University 1969 — 1972
Bachelor, Business Administration
Denver Health December 2014 - Present
Northwestern Memorial Hospital August 2013 - December 2014
Northwestern Memorial Hospital August 2012 - August 2013
AXA Assistance March 2007 - December 2010
Skills
Healthcare, Nursing, Hospitals, Customer Service, BLS, ACLS
Education
Loyola University of Chicago 2011 — 2012
BSN, Accelerated Nursing
University of Iowa 2002 — 2006
BA, Sociology, Spanish
DJNYS 2013 - Present
UCAN 2009 - 2011
Axa Assistance April 2003 - November 2009
Motorola Inc 2002 - 2003
Morgan Stanley 2000 - 2001
Skills
Foreclosures, Real Estate, Negotiation
Education
DeVry University-Illinois
Bachelor of Science (summa cum laude), Information Technology, 3.8
Nigerian Law School
BL, Law
University of Benin
Bachelor of Laws (LL.B.), Law
Trustwave August 2015 - Present
Elmhurst Memorial Healthcare November 2013 - August 2015
Elmhurst Memorial Healthcare October 2009 - November 2013
AXA Assistance February 2009 - October 2009
CCC Information Services July 2005 - November 2008
CCC Information Services March 2000 - July 2005
City of Chicago March 1999 - April 2000
Advocate Health Care June 1993 - March 1999
Advocate Illinois Masonic Medical Center October 1992 - June 1993
Montgomery Ryland, Inc October 1989 - October 1992
Skills
Business Analysis, Project Management, Testing, Visio, Vendor Management, Process Improvement, Requirements Analysis, Business Intelligence, Software Project..., SDLC, SharePoint, Software Documentation, Test Planning, PMO, Project Planning, MS Project, PMP, Requirements Gathering, Product Management, Quality Assurance, Business Process, Change Management, Management, Healthcare Information..., Integration, Leadership, Data Center, IT Strategy, Information Technology, IT Management, Program Management, Business Process..., Disaster Recovery, Training, Databases, Agile Methodologies, Waterfall, Cross-functional Team..., Agile Project Management, Business Requirements, Project Portfolio..., Enterprise Architecture
Education
Northwestern University 2004 — 2005
Certificate, Project Management
Trinity International University 1994 — 1997
Master, Urban Ministries
Trinity International University 1990 — 1992
BA, Communications
Metropolitan Business College 1978 — 1980
Associates, Information Systems
Independent Consultant (self employed) June 2014 - Present
Volcafe Ltd. July 2012 - May 2014
SunEdison November 2011 - July 2012
Swissotel Nankai Osaka April 2010 - November 2011
BHP Billiton 2006 - 2009
American Crystal Inc. 2004 - 2006
State Street Bank 1999 - 1999
AXA Assistance 1995 - 1998
Wachovia Bank 1992 - 1992
Bank of Tokyo-Mitsubishi UFJ 1988 - 1991
Skills
USCPA, Financial Analysis, Financial Reporting, Internal Controls, Corporate Finance, Managerial Finance, Accounting, Forecasting, US GAAP, Strategic Financial..., Financial Accounting, Mergers, Financial Audits, Finance, Business Strategy, Due Diligence, Risk Management, Variance Analysis, Cash Management
Education
Thunderbird School of Global Management 1991 — 1992
MBA, Finance
Aoyama Gakuin University 1984 — 1988
BA, International Business
Dusseldorf Japanese School 1973 — 1975
USAA March 2013 - Present
Texas Life Insurance Company December 2012 - March 2013
Texas Life September 2009 - December 2012
AXA Assistance May 2008 - September 2009
MetLife April 2007 - April 2008
MetLife August 2004 - April 2007
MetLife January 2001 - August 2004
Headhunter.net May 2000 - January 2001
MetLife January 1997 - May 2000
MetLife September 1993 - January 1997
Skills
Employee Benefits, Disability Insurance, Insurance, Leadership, Training, Long-term Care, Health Insurance, Life Insurance, Underwriting, Brokers, Term Life Insurance, Strategy, Claim, Marketing Strategy, New Business Development, Business Development, Business Planning, CRM, Customer Retention, Management, Marketing, Program Management, Sales, Sales Operations, Start-ups
Education
Bucknell University 1987 — 1991
BA, Psychology
Bel Air High School 1985 — 1987
Westmont Hilltop High School 1983 — 1985
ComEd January 2012 - Present
ComEd August 2006 - December 2011
Walgreens August 2004 - August 2006
AXA Assistance January 1999 - August 2004
Skills
Microsoft Excel, IEX Total View, PowerPoint, ClearMetrix, Access, Microsoft Office, Project Management, Training, Outlook, Analysis, Microsoft Word, Process Improvement, Call Center, Data Analysis, Program Management, Customer Service, Business Analysis, Team Leadership, Forecasting, Customer Satisfaction, Leadership
Education
DePaul University 1996 — 1999
Bachelor's degree, Latin American Studies
AXA Assistance Psychiatric Nursing, Psychiatric Research CoordinatorRush University Medical Center1993 - 2008
Motorola and Illinois Bell 1970 - 1974
Education
Elmhurst College 1986 — 1989
BSN, Nursing
Northwestern University 1966 — 1970
BSJ, Journalism
AXA Assistance May 2015 - Present
AXA Assistance October 2013 - Present
Global Interactive Services May 2010 - March 2011
Groupe Dynamite May 2009 - August 2009
Bombardier January 2009 - April 2009
Skills
Risk Management, Leadership, Business Analysis, Customer Service, Project Management, Microsoft Office, Change Management, Leadership Development, Leadership Studies, Teamwork, Communication Skills, Organization &..., Analytical Skills, Problem Solving, Training
Education
McGill University 2011 — 2012
Diploma, Human Resources Management
McGill University 2005 — 2009
Management, Information Systems & Marketing
Northern Trust Corporation August 2015 - Present
AXA Assistance December 2013 - August 2015
Connect Search 2012 - 2013
Accountemps March 2011 - February 2012
MPC Group LLC April 2011 - May 2011
INCISENT Technologies March 2011 - March 2011
MMPI January 2011 - February 2011
MMPI June 2009 - August 2009
Education
Illinois Wesleyan University 2006 — 2010
St. Ignatius College Prep
AXA Assistance August 2014 - Present
Self Employed March 2013 - Present
Life Force Arts Center June 2010 - December 2010
Lakeshore Staffing August 2009 - June 2010
Skills
Sourcing, Recruiting, Event Planning, Project Management, Administrative..., Writing, Team Building, Team Leadership, Fashion Design, Community Outreach
Education
Cornell University 1995 — 1999
B.S., Apparel Design
World Bank Group February 2015 - Present
European Commission November 2014 - February 2015
UNAIDS July 2014 - September 2014
Financière de l'Echiquier September 2011 - December 2011
Grameen Bank July 2011 - August 2011
Axa Assistance September 2010 - December 2010
Emmaüs France January 2010 - February 2010
Skills
Social Entrepreneurship, European Experience, Non-profits, Economic Development, Project Management, Econometrics, Project Managers, French, Strategy, English, PowerPoint, European Studies, Development aid, International..., Economics of development
Education
Europacollege 2013 — 2014
MA in European Economic Studies, Speciality in European Business Integration
Universität Mannheim 2012 — 2013
Master of Management of Mannheim - Public Services and Nonprofit Management Specialisation
ESSEC - ESSEC Business School 2009 — 2012
Master of Science (M.Sc.), Chaire Social Entrepreneurship
Louis le Grand 2007 — 2009
Preparatory School
AXA Assistance April 2014 - Present
Skills
First Aid, Mandarin, Translation, Cpr Certified, Chinese, Intercultural..., Social Media, Research, Critical Thinking, Chinese culture, Spanish, PowerPoint, Tutoring, French, Teaching English as a..., Language Teaching, International Relations, Higher Education
Education
Kalamazoo College 2007 — 2011
Bachelor of Arts, International Area Studies; Political Science; Chinese
Capital Normal University 2009 — 2010
Chinese
NorthShore University HealthSystem June 2013 - Present
Northwestern College September 2009 - August 2013
AXA Assistance November 2012 - April 2013
Swedish Covenant Hospital July 2012 - November 2012
Infant Welfare Society of Chicago October 2005 - June 2012
Heartland Alliance--Heartland Health Outreach 2002 - 2005
Skills
Medical Coding, CPT, HIPAA, Health Information..., EHR, Healthcare, Healthcare Management, Medical Terminology, Healthcare Information..., Hospitals, ICD-9, Revenue Cycle, Medical Records, ICD-10, EMR, Epic Systems, Medical Billing, Meditech
Education
Northwestern College 2003 — 2007
Associate of Applied Science, Health Information/Medical Records Technology/Technician
Indiana University 1991 — 1995
BS, Business Management
AXA Assistance May 2014 - Present
Career Education Corporation June 2012 - Present
Abbott Laboratories June 2009 - May 2012
CareerBuilder May 2007 - June 2009
CareerBuilder September 2006 - May 2007
Intel Corporation February 2006 - August 2006
Motorola February 2005 - February 2006
Toft Services September 2004 - November 2004
Sayers Computers July 2004 - August 2004
Unisys January 2004 - April 2004
Skills
Active Directory, Data Center, Microsoft Exchange, Networking, Servers, Switches, System Deployment, Troubleshooting, Technical Support, XP
Education
University of Illinois 1998 — 2001
Bachelor of Arts, History
University of Illinois Springfield 1998 — 2001
Bachelor's degree, History
Lincoln College 1995 — 1997
Associates Degree, General Science
AXA Assistance September 2011 - Present
Insuresoft November 1997 - January 2012
Education
Governors State University
Bachelor Of Science, Computer Science
Governors State University
Master Of Science, Computer Science
Bell March 2011 - Present
Bell June 2008 - March 2011
Bell September 2007 - June 2008
AXA Assistance January 2007 - July 2007
Hyatt Hotels Corporation January 2006 - December 2006
iNetmon June 2004 - December 2004
Skills
•Fully bilingual in..., •High level research..., •Experienced in worldly..., •Excellent analysis..., •Excellent..., •Highly organized,..., •Excellent problem..., •Proficient in..., •High knowledge in SAP,...
Education
Rouen Business School / ESC Rouen 2001 — 2005
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Wilfrid Laurier University 2002 — 2003
Marketing
Prepa Math Sup and Spe 2000 — 2001
Mathematics
French School of Manila, Philippines 1996 — 2000
baccalaureat, High School
Advocate Health Care December 2013 - December 2013
AXA Assistance October 2012 - November 2013
Paragon Billing Solutions, Inc January 2007 - October 2012
Knowledge Learning Corporation August 2005 - June 2006
Girls Scouts of Trailways, Inc 2004 - 2004
D.C.F.S January 1999 - January 2003
Skills
Revenue Cycle, Customer Service, Medical Terminology, Teaching, Data Entry, Applicant Tracking..., Employee Relations, Cpr Certified, Management, 10 Key, Recruiting, HIPAA, Healthcare, ICD-9, Medicare, Healthcare Management, Hospitals, EMR, Medical Billing, Healthcare Information..., Medicaid, EHR, Training, CPT
Education
Allied Health Institute 2011 — 2012
Medical Billing and Coding
Hartgrove Hospital May 2013 - Present
AXA Assistance August 2013 - September 2014
AT&T June 2004 - August 2011
Federal Reserve Bank of Chicago September 2001 - June 2004
Skills
ICD-9-CM, CPT, Medical Terminology, Access, Medical Records, Medical Coding, Bilingual, Billing Systems, HIT, Microsoft Applications, Customer Service, ICD-9, HCPCS, Healthcare Information..., HIPAA, Claim
Education
Northwestern College 2011 — 2013
Associate's degree, Health Information/Medical Records Technology/Technician
AXA Assistance November 2012 - Present
Unisource World Wide November 2011 - Present
Contemporary Services Inc September 2010 - November 2011
US Census Bureau March 2010 - July 2010
Skills
Spanish-speaking
Education
Keller Graduate School of Management of DeVry University 2012 — 2014
Master of Account and Finance, CPA Concentration
Southern Illinois University, Carbondale 2005 — 2010
Bachelor of Applied Science (B.A.Sc.), Business Economics
Tourlink USA Inc. May 2012 - Present
AXA Assistance June 2010 - February 2011
Education
City University of New York-Baruch College - Zicklin School of Business 2009 — 2013
AXA Assistance November 2012 - Present
Skills
Insurance, Health Insurance, HIPAA, Medicare, Healthcare, Medical Coding, ICD-9, CPT, HCPCS, Medical Billing, Medical Terminology, Healthcare Reimbursement, Human Anatomy, Physician Coding, Training, Medical Records, Claim
Education
Coyne College 2009 — 2009
Medical Insurance Coding Specialist/Coder, Summa Cum Laude
Concordia University Chicago 2006 — 2007
Master's Degree, Educational Leadership and Administration, General, Summa Cum Laude
DePaul University 1985 — 1990
Bachelor's Degree, Elementary Education and Teaching, Cum Laude