Backstaff Associates, Inc.
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Backstaff Associates, Inc. Employees
NSG (Network Solutions Group, LLC) January 2015 - April 2015
Southern Land Company December 2011 - January 2015
Backstaff Associates, Inc. September 2008 - July 2011
Skills
System Administration, CompTIA A+ Certification, CompTIA Network+..., Microsoft Exchange, Active Directory, Barracuda Spam Firewall, Hyper-V, Help Desk Support, Technical Support, Hardware, Servers, Social Media, Windows Server, Customer Service, Networking, Budgets, Information Technology, Management
Education
Johnson and Wales University 2005 — 2008
Associate of Science (AS), Information Technology
Cape Cod Regional Technical High School 2003 — 2005
Information Technology
East Boston Neighborhood Health Center May 2012 - Present
Chelsea Jewish Nursing Home December 2010 - May 2012
Backstaff Associates, Inc. May 2010 - December 2010
Aeropostale July 2006 - December 2010
Skills
Caring, compassionate, Determined, confident, Professional, Organized, Patient, Communicates well with..., Team Player, Focused, Observant, Kind, Empathetic, Flexible Working, Respectful, Eager To Learn, Cpr Certified, Compassion, ACLS, BLS, Epic Systems, Customer Service, Data Entry, Healthcare, Nursing, Patient Advocacy, Patient Safety, Phlebotomy, PowerPoint, Teamwork
Education
University of Rhode Island 2005 — 2009
Bachelor of Science, Nursing
Framingham High School 2001 — 2005
Gymnastic Academy Of Boston January 2015 - Present
Redfin November 2012 - December 2014
Avenue100 Media Solutions, Inc October 2011 - November 2012
Backstaff Associates, Inc. September 2009 - October 2011
Century 21 The Howard Group November 2006 - June 2010
Povo October 2007 - October 2009
Skills
Sales, Performance Management, Business, Sales Management, Performance Improvement, Fitness, SEO, SEM, PowerPoint, Microsoft Word, Selling Skills, Sales Growth, Sales Promotion, Direct Sales, Management, Selling, Account Management, Lead Generation, Leadership, Sales Process, Start-ups, Social Media
Education
University of Pittsburgh
BS Education
Activate Radio (formerly OBR.com) June 2014 - Present
Self employed February 1969 - Present
Commonwealth Worldwide Chauffeured Transportation March 2015 - May 2015
Best Bilingual Solutions, Inc. October 2013 - October 2014
Fisher Agencies January 2013 - September 2013
OBR FM December 2011 - March 2013
Self employed November 2011 - January 2012
Center For Survey Research @ UMass Boston May 2011 - September 2011
US Census Bureau May 2009 - April 2011
Backstaff Associates, Inc. February 2010 - March 2011
Skills
Screenwriting, Photoshop, Microsoft Office, Illustrator, Narrative, Writing, QuarkXPress, Film Production, Film, Final Cut Pro, Editing, Social Media, Creative Writing, Television, Copywriting, Production, Press Releases, Proofreading, Editorial, Video Production, Mac, Multimedia, Publishing, Magazines, Broadcast, Post Production, Publications, Video, Public Relations, Advertising, Storytelling, New Media, Blogging, Radio
Education
Boston University 1995 — 1997
MS, Screenwriting
City University of New York-Hunter College 1987 — 1991
BA, Film Production
Art & Design 1983 — 1987
Regents Diploma, Audio/visual media
Partners HealthCare December 2012 - Present
Independent Consultancy in Operations, Services and Organizational Development January 2012 - December 2012
Backstaff Associates, Inc. July 2009 - January 2012
RentGrow - Yardi Systems October 2005 - January 2009
cMarket, Inc. / Bidding For Good January 2003 - June 2005
Education / Technology Ventures October 2001 - January 2003
MCET - Massachusetts Corp. for Educational Telecommunications 2000 - 2001
FamilyEducation.com (now: Pearson Education) August 1997 - January 2000
Trans National Group, Inc., Loyalty Management Division January 1997 - August 1997
NBG Services/TeleSpectrum Worldwide August 1994 - December 1996
Skills
Talent Development, Operations, Customer Focus, Client Services, Program Development and..., Quality Management, Account Management, Customer Service, Client Retention, Client Relationship..., Increasing Revenue, Upselling, Operations Management, Start-up Operations, Team Leadership, Leading By Example, Talent Acquisition, KPI, Salesforce.com, CRM software, telephony, Change Leadership, Process Mapping, Process Optimization, Start-ups, Education, Non-profits, Government, Strategic Planning, Tactical Planning, Product Development, Contract Recruitment, Corporate Culture, Program Development, Patient Reported..., Healthcare improvement, CRM, Talent Management, Leadership, Recruiting, Program Management, Call Centers, Marketing, Customer Retention, Business Process Mapping, Key Performance..., Management, Change Management, Entrepreneurship, Nonprofits
Education
Northeastern University 1981 — 1986
Bachelor of Science, Cum Laude, Business Administration (Management Major)
Bedford High School
Locations in Boston Suburbs October 2012 - Present
Mr. Brightside Family Laundry October 2013 - Present
Take Shape for Life October 2012 - October 2014
Avenue100 Media Solutions, Inc October 2011 - October 2012
Backstaff Associates, Inc. January 2010 - September 2011
Stand for Children June 2008 - September 2010
Stand for Children November 2004 - September 2010
LeadDog Marketing Group 2003 - 2006
Cross Country Automotive Services April 1987 - June 2002
Cross Country Automotive Services April 1987 - May 2002
Skills
Quality Management, Account Management, Call Center, Analysis, Project Management, Change Management, Operations Management, Sales Management, Business Analysis, Business Intelligence, Non-profits, Telecommunications, Critical Thinking, Customer Retention, Education, Insurance Claims, Access, ACD, VoIP, Microsoft Office 2007, Firefox, Hiring, Internet, Java, KPI, Photography, Fundraising, Real Estate Investor, Lead Generation, Coaching, Internet Services, Marketing, Call Centers, Insurance, Quality Assurance, Training, Program Management, Process Improvement, Start-ups, Visionary, Leadership, Strategy, Budgets, Customer Service, Business Strategy, Sales, Enterprise Software, Cross-functional Team..., Team Leadership
Education
Northeastern University 1989 — 1992
Business Management
Medford High School 1982 — 1986
College Prep, Honors Program
House Rabbit Network December 2012 - Present
Backstaff Associates, Inc. April 2010 - May 2011
Lockheed Martin March 2009 - June 2009
EARTH Magazine October 2007 - May 2008
Johns Hopkins University August 2006 - December 2006
Massachusetts General Hospital June 2003 - June 2006
Massachusetts General Hospital September 2002 - June 2003
Education
The Johns Hopkins University 2006 — 2008
Science Writing
Boston University 1997 — 2000
B.S. in Communication, Writing for Film and Television
Newton South High School
Aflac February 2012 - Present
DKP Benefits July 2013 - Present
Backstaff Associates, Inc. January 2010 - March 2012
Emotional & Verbal Abuse Support Network August 2008 - February 2012
Institute of Contemporary Art Boston January 2008 - February 2010
Boston Cyberarts Festival March 2007 - May 2007
Cultural Organization of Lowell November 2006 - February 2007
Northeastern University November 2006 - February 2007
Showtime Singers (dba Basically Broadway) September 1999 - August 2005
Skills
Event Planning, Non-profits, Community Outreach, Grant Preparation, Fundraising, Social Media, Volunteer Management, Public Speaking, Event Management, Customer Service, Editing, Strategic Planning, Account Management, Publicity, Microsoft Office, New Business Development, Workshop Facilitation, Research, Marketing, Human Resources, Program Management, Management, Nonprofits
Education
Northeastern University 1990 — 1992
MS, Criminology
Syracuse University College of Law 1989 — 1990
n/a, Law
Northeastern University 1984 — 1989
BS, Criminal Justice
Bangor High School 1981 — 1984
High School Diploma, College Prep
Yardi April 2014 - Present
Yardi Systems April 2012 - Present
Avenue100 Media Solutions, Inc February 2012 - April 2012
Backstaff Associates, Inc. October 2009 - February 2012
Skills
Talent Acquisition, Recruiting, CRM, Account Management, Training, Performance Management, Business Development, Program Management, Sales, Human Resources, Marketing, Sourcing, Employee Training, Interviews, Management
Education
UMass Lowell 2004 — 2008
Bachelors, English
Avenue 100 Media Solutions, Inc. January 2011 - July 2012
Backstaff Associates, Inc. April 2009 - 2011
Lightbridge January 2002 - December 2006
HomeRuns, Inc. 1998 - 2001
CROSS COUNTRY GROUPMe 1986 - 1998
Skills
Operations Management, Training, Account Management, Recruiting, Process Improvement, Call Center, Salesforce.com, Call Centers, Management
Education
University of Massachuetts, Boston
University of Massachusetts Boston
A.C. Moore October 2011 - Present
Backstaff Associates, Inc. April 2011 - July 2011
Education
North Shore Community College 2003 — 2005
Associate's degree, Business Administration and Management, General
Salem State University
Criminal Justice/Law Enforcement Administration