Bank of America
Industry: Investment banking company
DescriptionThe Bank of America Corporation is an American multinational investment bank and financial services company based in Charlotte, North Carolina with central hubs in New York City, London, Hong Kong, Minneapolis, and Toronto. Bank of America was formed through NationsBank's acquisition of BankAmerica in 1998. Customer service: 810 1 315-724-4022 Credit card support: 810 1 757-677-4701 CEO: Brian T. Moynihan (Jan 1, 2010–) Headquarters: Charlotte, North Carolina, United States Subsidiaries: Bank of America Merrill Lynch, Merrill Edge, Did you know: Bank of America is the ninth-largest bank in the world by total assets ($2,281.23 B). wikipedia.org
Bank of America List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Bank of America. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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110,318 Bank of America employees in database. Find out everything there's to know about Bank of America employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Bank of America Employees
Blackbaud November 2007 - Present
Central Piedmont Community College August 2003 - January 2007
Bank of America 2006 - 2006
Skills
Enterprise Software, SaaS, Microsoft SQL Server, SQL, Cloud Computing, Databases, Technical Support, Network Administration, Virtualization, VMware, Operating Systems, Integration, SharePoint, Troubleshooting, Microsoft Office
Education
Western Governors University 2012 — 2014
Master of Business Administration (MBA), Information Technology Management
Thomas Edison State College 2010 — 2012
Bachelor's degree, Mathematics and Computer Science
Central Piedmont Community College 2002 — 2006
Associate's degree
Landscape Design March 2009 - Present
IBM Corporation July 2007 - September 2008
HSBC February 2006 - June 2007
HSBC 2006 - 2007
HSBC 2006 - 2007
Bank of America January 2001 - January 2006
Decision One Mortgage, LLC June 1998 - December 2000
Decision One 1998 - 2000
First Union National Bank April 1996 - June 1998
First Union 1993 - 1998
Skills
Risk Management, SDLC, Business Analysis
Education
Central Piedmont Community College
Charlotte Catholic High School, Myers Park High School
Reverse mortgage solutions January 2015 - Present
Time Warner Cable January 2014 - January 2015
Accenture December 2011 - December 2013
Wells Fargo October 2011 - December 2011
Bank of America October 2010 - October 2011
Citimortgage April 2009 - September 2010
Skills
FHA, FHLMC, Loans, Customer Satisfaction, Negotiation, Credit Reports, Appraisals, Microsoft Word, Adobe, Microsoft Excel, Software Documentation, Management, Analysis, Mortgage Lending, Banking, Credit, Customer Service, Leadership, Mortgage Banking
Education
Central Piedmont Community College 2011 — 2014
Computer Science
Governor Thomas Johnson High School 2001 — 2005
Diploma, General Studies
Park Sterling Bank August 2015 - Present
Bank of America July 2012 - August 2015
Accenture November 2011 - July 2012
NEIGHBORHOOD ASSISTANCE CORP. OF AMERICA July 2009 - November 2011
RealEstate.com July 2005 - December 2007
First Contact/Iqor May 2003 - July 2005
Cigna Healthcare Insurance November 2001 - December 2002
Skills
Software Documentation, Mortgage Lending, Microsoft Office, Leadership, Analysis, Customer Service, Negotiation, Loans, Microsoft Word, Budgets, FHA, Sales, Loan Origination, Credit, Insurance, Microsoft Excel, Financial Analysis, Marketing, Team Building, Banking, Mortgage Banking, Coaching
Education
Central Piedmont Community College 2015 — 2017
Associate of Science (A.S.), Computer and Information Sciences and Support Services
Brookstone College 2005 — 2007
Medical Office Technology, Medical
Bank of America September 2014 - Present
Charlotte, NC August 1984 - October 2000
Skills
Microsoft Excel, Customer Service, Microsoft Word, Microsoft Office, Outlook, PowerPoint, Public Speaking, English, Research, Photoshop, Editing, Windows, Teaching, Budgets, Event Planning, HTML, Strategic Planning, Social Media, Public Relations
Education
Central Piedmont Community College 1988 — 1990
Paralegal Certification
University of North Carolina at Chapel Hill 1981 — 1983
Bachelor of Arts (B.A.), Communication, General
Greater Media Charlotte, Inc. October 2014 - Present
SOI June 2007 - May 2013
Bank of America April 1997 - August 2007
Skills
Microsoft Office, 10 Key, Mainframe, MAS 500, BOSS, FAST, TreeTab, Peachtree, Notary Public, Customer Service, A/R collections, Payroll, Encoding, Letters of Credit, Bookkeeping, ACH, Draw Downs, Bank Reconciliation, Accounting, Microsoft Excel, Microsoft Word, PowerPoint, Outlook
Education
University of North Carolina at Charlotte 2012 — 2014
Bachelor's Degree, Accounting
Central Piedmont Community College 2005 — 2011
Associate's degree, Accounting
Thompson Institute 1984 — 1986
Associate's degree, Medical Assistant
Charlotte Rescue Mission - Dove's Nest Program April 2013 - Present
Carolinas Health Care November 2007 - March 2013
CAROLINA HEALTH CARE SYSTEMS November 2007 - March 2013
WACHOVIA BANK SECURITIES July 2006 - October 2007
Bank of America July 2006 - October 2007
GOOD WORK STAFFING AGENCY January 2006 - July 2006
IntelliRisk Management Corporation (IRMC) October 2005 - January 2006
DEFENDER CAPITAL ADVISORS & MOORS & CABOT, INC March 2003 - October 2005
Bank of America March 1999 - March 2003
Bank of America March 1999 - March 2003
Skills
Software Documentation, Training, Customer Service, Non-profits, Marketing, Team Building, Community Outreach, Microsoft Office, Policy, Leadership, Nonprofits, Troubleshooting, Teaching, Research, Public Speaking, Access, Case Management, Case Managment, Healthcare, Leadership Development, Management, Microsoft Excel, Process Scheduler, Strategic Planning, Team Leadership, Program Development, Social Services, Interviews, Psychotherapy
Education
Central Piedmont Community College 2009 — 2014
Bachelor of Science Degree
Central Piedmont Community College 2009 — 2014
Registered Nursing/Registered Nurse
North Carolina State University May 2014 - Present
Verity Program Management 2013 - Present
Bank of America 2000 - 2013
Bank of America 2000 - 2013
Bank of America 2000 - 2013
Bank of America 2000 - 2013
Bank of America 2000 - 2013
Skills
Leadership, Event Management, Management, Event Planning, Project Management, Program Management, Social Media, Banking, Marketing, Strategy, Strategic Planning, Training, Building Relationships, Team Building, Budgets, Meeting Planning, Relationship Management, Contract Negotiation, Time Management, Vendor Management, Sponsorship, Community Outreach, Leadership Development, Program Development
Education
University of North Carolina at Charlotte 1995 — 2009
Bachelor of Arts (B.A.)
Central Piedmont Community College
Project Management Professional (PMP)
Central Piedmont Community College
Boy Scouts of America November 2014 - Present
Boy Scouts of America November 2012 - Present
Ingersoll Rand November 2009 - Present
Urology Associates of Dayton 2001 - 2003
Inacom 1998 - 2000
Bank of America 1990 - 1998
Skills
Microsoft Office, Microsoft Excel, Purchasing, Team Building, Inventory Management, Problem Solving, Scouting, Boy Scouts, Experience Working with..., Leadership, Customer Service, Training, Public Speaking, Event Planning, New Business Development
Education
Mott Community College 2008 — 2009
Medical terminology
Central Piedmont Community College
General office technology
Citi June 2014 - Present
Bank of America August 2011 - June 2014
Allstate October 2009 - July 2011
Skills
Fraud Detection, Financial Risk, Research, Online Fraud, Credit Card Fraud, Sales, Customer Retention, Customer Service, Staff Supervision, Property & Casualty..., Loss Prevention, Strategic Thinking, Analytic Thinking, Adaptability, Organizational..., Flexibility, Self-driven, Problem Solving, Systematic, Crime Prevention, Criminal Investigations, Criminal Justice, Emergency Management, Evidence, Fraud, Investigation, Surveillance, Counterterrorism, Risk Management, Security Operations
Education
Central Piedmont Community College 2013 — 2013
Associate's degree, Cyber Crimes and Forensics
Central Piedmont Community College 2009 — 2011
Associate of Science (A.S.), Criminal Justice
Bank of America July 2013 - Present
Cricket Communications July 2003 - July 2013
Living Social Adventures July 2011 - February 2012
Cricket Communications September 2009 - December 2011
Cricket Com July 2003 - September 2009
Skills
Bilingual, Teamwork, Team Leadership, Sales Management, Selling, Customer Satisfaction, Account Management, Sales, Customer Service, Direct Sales, Sales Operations, Marketing, Training, Customer Retention, Cold Calling, Time Management, Salesforce.com, Customer Experience, Inventory Management, Management, Team Building, Telecommunications, Wireless
Education
University of North Carolina at Charlotte 2008 — 2010
Bachelor of Arts, International Studies- Concentration in Latin America/minor in Spanish
Central Piedmont Community College 2005 — 2007
Associate in Arts Degree
Bank of America July 2010 - February 2014
Credit Suisse First Boston July 2001 - August 2006
Bank One May 2000 - July 2001
BankBoston December 1999 - April 2000
Bank of Tokyo-Mitsubishi October 1997 - November 1999
Societe Generale January 1996 - October 1997
Bank of America November 1994 - December 1995
Banca Cremi June 1993 - November 1994
Skills
Internal Audit, Banking, Internal Controls, Auditing, Finance, Account Reconciliation, Accounting, Financial Audits, Financial Services, Financial Statements, GAAP, Loans, Financial Risk, Credit
Education
Universidad Nacional Autónoma de México 1990 — 1994
Accountant, Accounting
Universidad Nacional Autónoma de México 1999 — 2002
MBA, Finance
Central Piedmont Community College 2008 — 2010
Associate, Accounting Program
Phoenix Interactive Design Inc. March 2015 - Present
Black Knight Financial Services December 2013 - March 2015
Lender Processing Services, Inc. (LPS) December 2011 - December 2013
Bank of America October 2006 - November 2011
Bank of America November 1998 - October 2006
Skills
Project Management, Business Analysis, Risk Management, Executive Reporting, Performance Improvement, Project Planning, MS Project, Visio, Microsoft Excel, PowerPoint, Performance Testing, Financial Reporting, Reporting & Analysis, Cross-functional Team..., Quality Assurance, Management, Leadership, Six Sigma, Governance, Testing, Budgets, Business Strategy, Vendor Management, Process Improvement, Financial Services, SDLC, Business Process, IT Strategy, Change Management
Education
Central Piedmont Community College 1985 — 1988
Chemsearch April 2013 - Present
SYSCO FOODSERVICE June 2008 - March 2013
ENCORE BISTRO & BAR January 2006 - January 2007
The Barfly Group January 2005 - January 2006
FOX AND HOUND PUB & GRILLE January 2004 - January 2005
FOX AND HOUND SMOKEHOUSE & TAVERN January 2002 - January 2004
CROSLAND, INC January 2002 - January 2003
Bank of America January 2001 - January 2002
Bank of America January 2001 - January 2002
Bank of America January 1999 - January 2001
Skills
Market Planning, Food Service, Marketing Strategy, Grocery, Marketing Research, Brand Management, Marketing, Food, Marketing Management, Consumer Products, Customer Insight, Social Media Marketing, Trade Shows
Education
University of North Carolina at Charlotte 1989 — 1991
Bachelor of Science in Business Administration, Marketing
Central Piedmont Community College 1988 — 1990
Associates Degree, Arts
Bank of America August 2013 - Present
Bank of America September 2010 - Present
Bank of America June 2006 - September 2010
Bank of America July 2000 - June 2006
United Guaranty Services, Inc December 1998 - July 2000
Decision One Mortgage September 1998 - December 1998
NationsBanc Mortgage Corp April 1993 - September 1998
SIDENTIAL M December 1991 - April 1993
Marine Midland Bank May 1989 - November 1991
American General Finance January 1985 - May 1989
Skills
Loan Origination, Mortgage Banking, Financial Services, Wealth Management, Equities, Lines Of Credit, Valuation, Private Banking, Leadership, Banking, Loans, Credit, Portfolio Management, Credit Analysis, Credit Risk, Mortgage Lending, Financial Analysis, Risk Management, Finance, Commercial Lending, Underwriting, Commercial Banking
Education
University of North Carolina at CharlotteCentral Piedmont Community College 2006 — 2011
Bachelor’s Degree; Associates Degree, Finance; Business Administration; Risk Management & Insurance
Central Piedmont Community College
Associate's degree, Business Administration and Management, General
Bank of America January 2015 - Present
Chesterfield County Public Schools August 2012 - Present
Cumberland County Public Schools July 2013 - January 2014
St. Joseph's Villa August 2011 - July 2012
University of Richmond April 2007 - August 2010
Coca-Cola Bottling Co. Consolidated May 1995 - May 2002
United States Air Force March 1983 - April 1988
Skills
CDL Class A, Teacher Certification, Marathon Runner, Curriculum Development, Curriculum Design, Tutoring, Classroom, Special Education, Classroom Management, Teaching, Educational Technology, Educational Leadership, Staff Development, Teacher Training, Lesson Planning, Instructional Design, Public Speaking, Literacy, Differentiated...
Education
University of North Carolina at Charlotte 1990 — 1993
Bachelor's Degree, History
Central Piedmont Community College 1988 — 1990
Associate's Degree, Liberal Arts and Sciences/Liberal Studies
selfemployed July 2008 - Present
Global Hope Network April 2007 - July 2008
Bank of America January 2005 - January 2006
Skills
Microsoft Office, Troubleshooting, Social Networking, Active Directory, Windows Server, Servers, Microsoft Exchange, XP, Windows, Blogging, HTML, VPN, Technical Support, Web Design, Software Installation, Computer Maintenance, Editing, Customer Service, Computer Repair, Outlook, Computer Hardware, WordPress, Windows Vista, Networking, Databases, Antivirus, System Deployment, FTP, System Administration, Windows 7, Video Editing, Video, SEO, Remote Desktop, Windows XP, Graphic Design
Education
The Vanguard Group 2004 — 2004
Client Services for Transactions, Mutual Funds
Central Piedmont Community College 1994 — 1996
Bachelor of Arts (B.A.), Vocal Performance, College Transfer
Heritage Academy 1984 — 1988
High School Diploma, College/University Preparatory, 3.8 GPA
Custom Wood Products September 2013 - Present
DesignSnarr January 2011 - Present
Bank of America August 2002 - October 2013
Restoration Hardware July 2010 - January 2011
Skills
Photography, Interior Design, Space planning, Furniture, SketchUp, Space-planning, Rendering, Architectural Drawings, Interior Architecture, Residential Homes, Residential Design, AutoCAD, Digital Photography, Adobe Creative Suite, Microsoft Office, Sketching, Painting, Concept Design, PowerPoint, Design Research, Home Staging, Photoshop, Drawing, Art, Fine Art, Microsoft Word, Textiles, Illustration, Furnishings, Finish Selections, Window Treatments, Floor Plans, Color Schemes, Draperies, Microsoft Excel, Customer Service, Window Coverings, Architectural Design, Kitchen, Custom Furniture, Accessorizing, Fabric Selection, Sales, Hand Drafting, Space Planning, Finish, Flooring
Education
Central Piedmont Community College 2003 — 2010
Associate of Applied Science, Interior Design, 3.9
Central Piedmont Community College 2003 — 2009
Associate, Applied Science, Interior Design; Interior Design
Tampa Outpatient Surgical Facility (Main, North) March 2011 - Present
HCA Oak Hill Hospital March 2010 - April 2011
Ararat Import and Export 2007 - 2008
Bank of America September 2004 - March 2006
Bank of America March 2004 - September 2004
Bank of America December 2000 - March 2004
EquiFirst May 1999 - December 2000
Skills
Nursing, Healthcare, Customer Relations, Health, Teaching, Marketing, Customer Service, Sales, Leadership, Management, Medicine, Project Planning, Public Speaking, Team Building, Training
Education
Mercy School of Nursing 2008 — 2009
Diploma - RN, Nursing
Central Piedmont Community College
E.I. DUPONT DE NEMOURS & COMPANY July 2012 - Present
BAE Systems Tensylon High Performance Materials June 2011 - July 2012
Para USA October 2009 - February 2011
Murata Machinery USA, Inc September 2006 - October 2009
Shaw Industrial December 2006 - February 2007
Bank of America May 2006 - August 2006
Hedrick Gardner Kincheloe & Garofalo February 2006 - May 2006
Crowder Construction Company March 2001 - February 2006
Skills
Financial Reporting, Financial Accounting, Account Reconciliation, Spreadsheets, Accounts Receivable, General Ledger, Accounts Payable, Accruals, Invoicing, GAAP, Accounting, Variance Analysis, Internal Controls
Education
Central Piedmont Community College 2011 — 2011
CPE SIX SIGMA CERTIFICATION - GREEN BELT, SIX SIGMA
Strayer University, North Charlotte Campus 2008 — 2010
Master of Science; MSAC, Accounting
University of South Carolina-Columbia 1994 — 2000
Bachelor of Art;, Finance, Accounting
8th Floor Productions January 2014 - Present
Quiet Water Entertainment May 1995 - Present
Wells Fargo September 2013 - January 2014
Bank of America Merrill Lynch March 2013 - August 2013
Ten2One Entertainment May 2011 - December 2012
Momentum Worldwide July 2011 - November 2011
Spot Welders NYC March 2011 - April 2011
New York City Department of Probations January 2010 - September 2010
Bank of America July 2004 - June 2008
Donald Lawrence & The Tri-City Singers May 1992 - December 2007
Skills
Management, Leadership, Television, Entertainment, Project Management, Creative Direction, Finance, Customer Service, Microsoft Excel, Analysis, Access, Music Production, Financial Modeling, Banking, Commercial Real Estate, Post Production...
Education
Central Piedmont Community College 2013 — 2013
Marketing, Arts, Meadia CommunicationBroadcasting Production
Medgar Evers College - Brooklyn, NY / Legacy Media Group 2011 — 2011
ACE / Professional Studies Certificate, TV / Film Production
Clemson University 1991 — 1995
BS, Finance / Real Estate
Wells Fargo July 2014 - Present
Bank of America December 2013 - March 2014
Fifth Third Bank August 2012 - January 2013
Wells Fargo April 2012 - July 2012
Bank of America October 2010 - February 2012
Wells Fargo August 2009 - October 2010
Pitney Bowes Management Services January 2002 - May 2008
Oce Management Services January 2002 - September 2005
Skills
Mail Server, Microsoft Office, Data Entry, Team-oriented, Self-starter, Time Management, Operations Management, Management, Document Management, Quality Assurance, Quality Auditing, Software Documentation, Mortgage Underwriting, Mortgage Servicing, Residential Mortgages, Commercial Mortgages, Customer Service
Education
Central Piedmont Community College 2003 — 2015
Associate's degree of Arts, Business Administration, Management and Operations
Vance High School Nc 1998 — 2001
High School diploma, Computer Programming, Specific Applications
Bank of America June 2015 - Present
Bank of America August 2014 - June 2015
American Express July 2013 - August 2014
Bank of America August 2010 - July 2013
Bank of America February 2007 - August 2010
Bank of America November 2006 - February 2007
Bank of America February 2006 - November 2006
Skills
Video Conferencing, Event Management, Corporate Events, Private Events, Project Management, Event Planning, Corporate Communications, Marketing Communications, Event Producing, Coordinating Events, Events, Team Building, Management, Customer Service, Training, Budgets, Strategy, Marketing, Leadership, Sales
Education
Western International University 2011 — 2015
Bachelor’s Degree, Applied Science in Business Management with a Minor in Communications, 3.98
Central Piedmont Community College 2003 — 2005
Associate, Applied Science in Business Administration
Duke Energy Corporation March 2012 - Present
CITQAA 2008 - 2013
Wachovia Bank January 1997 - March 2012
Wachovia, A Wells Fargo Company June 2011 - October 2011
Bank of America October 2010 - April 2011
Wachovia 2009 - March 2009
TIAA-CREF 2008 - 2009
Wachovia Bank January 2006 - June 2008
Care Entree 2001 - 2005
Skills
Oracle, Six Sigma, Requirements Gathering, Test Automation, User Acceptance Testing, Business Requirements, SDLC, Process Improvement, Testing, Business Analysis, Quality Assurance
Education
Central Piedmont Community College 2009 — 2010
Tarrant County College 1969 — 1971
BB&T June 2008 - Present
Bank of America February 2001 - June 2008
Skills
Credit, Commercial Lending, Credit Analysis, Sales, Retail Banking, Banking, Customer Service, Commercial Banking, Consumer Lending, Mortgage Lending, Financial Services, Cross Selling, Loan Origination, Leadership, Management, Loans, Small Business Lending, Relationship Management, Finance, Lines Of Credit
Education
Queens University of Charlotte 2004 — 2006
BBA
Central Piedmont Community College 2002 — 2004
Business Administration
Wells Fargo November 2014 - Present
Bank of America 2011 - October 2014
Sovereign Advisers January 2009 - June 2010
LPL Financial Services May 2007 - January 2009
Sterling Capital Management January 1998 - April 2007
First Union Bank March 1996 - July 1997
Skills
Fixed Income, Portfolio Management, Bloomberg, Asset Managment, Finance, Budgets, Operational Risk..., Banking, Program Management, Vendor Management, Business Analysis, Process Improvement, Risk Management
Education
Long Island University
School; M.B.A, Business and Public Administration; Finance
Central Piedmont Community College
Six Sigma Certification, Change Management
Syracuse University
School of Arts & Science; B.A., Economics
Dunbar Armored, Inc July 2012 - Present
The Federal Reserve Bank of Richmond February 2006 - June 2009
Venturi Staffing Partners October 2003 - January 2005
Bank of America September 2002 - September 2003
Skills
Legal Assistance, Lexis, Corporate Law, Civil Litigation, Intellectual Property, Document Review, Courts, Legal Documents, Document Drafting, Litigation Support, Criminal Law, Family Law
Education
Central Piedmont Community College 2010 — 2012
A.A.S, Paralegal Technology
Springleaf Financial Services October 2014 - Present
Springleaf Financial Services October 2014 - December 2014
Bank of America January 2012 - October 2014
Bank of America January 2012 - May 2013
Red Ventures April 2011 - May 2013
Carolinas Telco Federal Credit Union September 2008 - April 2011
Fifth Third Bank January 2007 - September 2008
LendingTree September 2006 - December 2006
Virginia Beach Schools Federal Credit Union June 1998 - September 2006
Skills
Underwriting, Loans, Credit, Training, Financial Services, Mortgage Lending, Banking, Risk Management, Vendor Management, Analysis, Sales, Mortgage Banking, Access, Consumer Lending, Retail Banking, Customer Service, Project Management, Leadership, Credit Analysis, Credit Cards, Finance, Process Improvement, Retail, Coaching, Loan Origination, Databases, Credit Risk, Integration, Team Building, Call Centers, Call Center
Education
University of North Carolina at Charlotte 2011 — 2013
BSBA, Management Information Systems
Central Piedmont Community College 2009 — 2010
AA, Business Administration
ECPI University 2002 — 2003
AAS, Computer Electronics Technology
Bank of America May 2014 - Present
Ally Financial Inc. May 2013 - May 2014
Hewlett-Packard February 2011 - May 2013
ATCOM Business Telecom Solutions November 2007 - February 2011
Spectrum Concepts September 2006 - September 2007
United States Marine Corps July 1998 - July 2003
Skills
Avaya IP Telephony, Sonus, Cisco Technologies, Unified Communications, Unix Shell Scripting, Unix, Solaris, JavaScript, Linux, SQL, VoIP, Telecommunications, LAN-WAN, Network Infrastructure, SIP, Data Center, Integration, Disaster Recovery, Call Centers
Education
Embry-Riddle Aeronautical University 2004 — 2006
Bachelor of Science in Business Management, Management Information Systems, General
Central Piedmont Community College 2009 — 2011
Associates in Network Technologies, Information Technology
TYSY November 2014 - Present
Paragon Systems, LLC September 2010 - Present
Bank of America April 1986 - March 2009
US Trust, Bank of America Private Wealth Management 2003 - 2009
Dean Witter April 1986 - May 1993
US Army June 1979 - March 1986
Skills
Financial Risk, Credit, Market Risk, Banking, Management, Risk Management, Financial Planning
Education
Central Piedmont Community College 1987 — 1995
Yes, Accounting
Fifth Third Bank July 2013 - Present
Cricket Communications January 2007 - January 2013
Cricket Communications January 2001 - January 2007
Bank of America January 2000 - January 2001
Bank of America January 1998 - 2000
Skills
Sales Operations, Account Management, Sales, Management, Sales Management, New Business Development, Sales Process, Direct Sales, Customer Retention, Leadership, Telecommunications, Customer Service, Wireless, Business Strategy, Marketing, Business Planning, Training, Solution Selling, Mobile Devices, Salesforce.com, Business Development, Merchandising, E-commerce, Channel, Cash Flow Analysis, Capture Management
Education
Central Piedmont Community College
Central Piedmont Community College
Morehouse College
Bachelor of Arts, Economics
Universidad
Master of Business Administration, Marketing
Bayview Loan Servicing, LLC January 2015 - Present
Bank of America August 2010 - Present
Bank of America June 2010 - August 2010
Bank of America April 2009 - June 2010
Equifirst Corporation June 2001 - March 2009
Skills
Mortgage Banking, USDA, Mortgage Lending, FHA financing, Loan Origination, Refinance, Loans, VA loans, Government Loans, Residential Mortgages, Credit, Loss Mitigation, Banking, Underwriting
Education
Central Piedmont Community College 1997 — 1998
Accounting and Economics
East Tennessee State University 1989 — 1991
Bank of America February 2008 - Present
BB&T January 2003 - February 2008
Skills
Risk Management, Marketing Strategy, Strategic Planning, Marketing Communications, Sales Management, Account Management, New Business Development, Marketing
Education
University of North Carolina at Charlotte 1995 — 1997
BA, History
Central Piedmont Community College 1994 — 1995
AA
University of North Carolina at Wilmington 1992 — 1994
Bank of America June 2010 - Present
Bank of America July 2005 - June 2010
Sprint Nextel September 2004 - June 2005
Skills
Forecasting, Solutions Marketing, Management, Employee Training, Customer Service, Technical Support, Microsoft Office, Microsoft Excel, Banking, Outlook, Training, Team Building, Credit, Sales, Retail Banking, Consumer Lending, Loan Origination, Mortgage Banking, Microsoft Word, Loans, Inventory Management, Mortgage Lending, Public Speaking, Risk Management, Time Management, Customer Satisfaction
Education
Central Piedmont Community College 2002 — 2003
Computer Engineering
Wells Fargo November 2013 - Present
Comporium Communications July 2013 - November 2013
Xtreme Consulting Group, Inc. February 2013 - July 2013
Bank of America April 2011 - March 2012
Flextronics September 2006 - October 2010
Elkay Manufacturing March 2003 - December 2005
IBM January 1999 - January 2003
Solectron Technology 1999 - 2003
Vanstar January 1995 - December 1998
Skills
Active Directory, Windows Server, VMware, ITIL, Disaster Recovery, Microsoft Exchange, Integration, Troubleshooting, Unix, Servers, Microsoft SQL Server, SQL, Linux, TCP/IP, Visio, Vendor Management, IT Management, Software Development, Data Center, SDLC, Business Analysis, DNS
Education
Central Piedmont Community College 1990 — 1994
Associate of Arts and Sciences (AAS), Computer Programming
ProStead Realty April 2012 - Present
Microspec Home Services October 2003 - September 2012
Weichert Realtors April 2011 - April 2012
Telvation, LLC January 2002 - September 2003
Bank of America November 1980 - November 2001
Skills
Home Inspections, Radon Measurement, Termite Inspections, Communication, Genealogy, First Time Home Buyers
Education
J.Y. Monk Real Estate Training Center 2011 — 2011
Broker Post Licensing
Mingle School of Real Estate 2011 — 2011
Broker Pre Licensing
Clemson University 2004 — 2004
Structural Pest Control
Central Piedmont Community College 2003 — 2003
Professional Home Inspector, Residential Home Inspection
Gaston Technical Institute 1965 — 1966
Industrial Engineering
Parkwood High School 1962 — 1964
Novo Community Foundation October 2014 - Present
Y2 Management, LLC August 2005 - Present
Education Through Talent Nonprofit Organization May 2013 - November 2013
Quicken Loans August 2006 - June 2008
JPMorgan Chase January 2005 - August 2005
Bank of America April 2003 - November 2004
Bank One January 2000 - March 2003
Bank of America January 1998 - January 2000
Skills
Banking, Credit, Loans, Financial Analysis, Mortgage Lending, Customer Service, Strategic Planning, Finance, Investments, Risk Management, Budgets, Sales, Public Speaking, Event Planning, Public Relations, New Business Development, Fundraising, Sales Management, Program Management, Team Building, Business Planning, Business Strategy, Entertainment, Marketing Strategy, Strategic Financial..., Event Management, Relationship Management, Mortgage Banking, Management, Leadership, Social Media, Marketing, Small Business, Nonprofits, Leadership Development, Customer Satisfaction, Coaching, Project Management, Strategy, Social Networking, Training, Business Development, Online Marketing, Employee Training, Project Planning, Social Media Marketing, Entrepreneurship, Integrated Marketing, Real Estate, Negotiation
Education
Johnson C. Smith University - JCSU 1997 — 2000
Marketing/PR
Central Piedmont Community College
Michael Scott Mater Foundation
Bank of America Vice PresidentBank of America
Education
Central Piedmont Community College 1992 — 1995
AA, Microcomputer Systems Technology
University of the Pacific 1967 — 1971
BA, Mathematics
HSBC October 2014 - Present
RACY RENTALS February 2009 - Present
Wheels In Motion March 2012 - October 2013
Deutsche Bank August 2005 - June 2009
HSBC Bank March 2004 - August 2005
Bank of America May 1997 - March 2004
Combined Life Insurance Company of NY June 1996 - April 1997
Aztec Masonry October 1994 - June 1996
United States Army Military Police October 1990 - October 1994
Skills
Banking, Entrepreneurship, Commercial Banking, Cash Management, CRM, Financial Services, Leadership, Sales, Teamwork, Time Management, Finance, Business Development, Financial Analysis, Risk Management, Strategy
Education
Roberts Wesleyan College 2000 — 2002
Bachelor of Science, Organizational Management
Central Piedmont Community College 1998 — 2000
AA, Business
North Rose Wolcott 1984 — 1988
High School Diploma, Business and Math
Eureka Golf Products Inc March 2014 - Present
Evergreen Silks October 2013 - March 2014
Charlotte Works- HR Connect Workshop 2013 - 2013
Bank of America May 2011 - September 2012
Adecco Contractor/Bank Of America November 2010 - May 2011
Wells Fargo February 2008 - November 2010
Skills
Critical Thinking, Team Building, Microsoft..., Siebel Systems, SAP,..., SharePoint, VLOOKUP, Data analysis, CorelDraw, Customer Service, Modifications, Short..., Live Meeting, Strategic Thinking, Problem Solving, AutoCAD, Autodesk Software, Autodesk, Blender, Photoshop CS5, InDesign, Corel Draw, Creativity Skills, Customer Service, Entrepreneurship, Graphic Design, Laser Engraving, Leadership, Management, Organization Skills, Photoshop, PowerPoint, Priority Setting, Project Management, Public Speaking, Sandblasting, Microsoft Office, iPhone Application..., Mobile Application..., Java, C
Education
Central Piedmont Community College 2015 — 2017
Bachelor's Degree, Computer Technology Integration with specialty in Cyber Crime & Info System Security
Dean College
Liberal Arts
Strayer university
Bachelor of Science, Information Systems, 3.8
Chick-fil-A August 2011 - August 2013
Bank of America June 2011 - August 2011
Skills
Leadership, Motivated self-starter, Time Management, Team Management, Labor Control, Customer Satisfaction, Event Planning, Microsoft Word, Cash Handling Experience, Inventory Management, Volunteering, Microsoft Office
Education
University of North Carolina at Charlotte 2013 — 2015
Bachelor of Science in Business Administration, Business Management, 3.58
Central Piedmont Community College 2011 — 2013
Associate of Arts (A.A.), 3.9
Okeefe 3D LLC Compliance Officer and Project ManagerBank of AmericaJune 2010 - November 2013
Bank of America June 2010 - November 2013
Bank of America June 2010 - November 2013
Bank of America June 2010 - October 2013
First South Mortgage May 2009 - December 2009
Creative Mortgage Lending, Inc. / Home Rescue Programs July 2008 - June 2009
McKinney & Company, LLC/ B & D Mortgage, LLC March 2003 - July 2008
Skills
Entertainment, Entrepreneurship, Event Management, Document Review, Notary Public, Presentations, Job Coaching, New Hire Orientations, Curriculum Assessment, Curriculum Mapping, Contract Negotiation, Research, Escalation Resolution, Residential Mortgages, Mortgage Servicing, Supervisory Experience, Loan Origination, Subject Matter Experts, Instructor-led Training, Hands-on Training, Employee Training, Dependable Team Player, Team Leadership, Process Improvement, Performance Enhancement, Process Enhancement, Team Management, Restaurants, Food Service Operations, Food Industry, Customer Service, Business Travel, Mortgage Underwriting, Legal Documents, Hiring Employees, Compliance, Social Media Marketing
Education
Central Piedmont Community College
Central Piedmont Community College
Bank of America August 2015 - Present
Bank of America August 2013 - August 2015
Bank of America August 2009 - August 2013
Bank of America July 2006 - August 2009
CourierNet June 2004 - July 2006
Arch Wireless November 1999 - May 2004
Skills
Genesys, Call Center, Process Improvement, Operations Management, IEX, Workforce Management, Vendor Management, Project Management, Change Management, Telecommunications, CTI, Call Centers, Cross-functional Team..., Business Analysis, Visio, Disaster Recovery, Business Process..., SDLC, Service Delivery, Customer Experience, Integration, Troubleshooting, Contact Centers, IT Management, PMO, Project Portfolio...
Education
Central Piedmont Community College 2000 — 2009
Business Administration
University of North Carolina at Charlotte 1996 — 1998
Bank of America December 2014 - August 2015
APAC Customer Services October 2014 - April 2015
Aspen Square Management January 2014 - July 2014
CoreLogic July 2013 - August 2013
CoreLogic December 2012 - August 2013
American Red Cross March 2011 - 2012
TJX July 2006 - May 2011
Skills
Data Entry, Customer Service, Filing, Microsoft Excel, Microsoft Word, Outlook, Sales, Microsoft Office, Recruiting, Time Management, Training, Leadership, PowerPoint, QuickBooks, Accounts Receivable, Process Scheduler, Teamwork, Invoicing, Team Building, Accounts Payable, Call Centers, Document Review, Market Research, Inventory Control, Spreadsheets, Payroll, Multi Tasking, Organization, Cashiering, General Office Skills, Sewing, Fashion Design, Receptionist Duties, Telephone Skills, Lotus Notes, FileNet, Equator, Broker Price Opinion, Mail Sorting, Inventory, Fashion, Retail, Windows 8, AS400 Administration, Blue Moon, ALS, RMS, CACS, OneSite, Priority Management
Education
Southern New Hampshire University 2014 — 2016
Bachelor of Business Administration (B.B.A.), Entrepreneurial and Small Business Operations
Central Piedmont Community College 2005 — 2007
General Studies
Olympic High School 2001 — 2005
Diploma, General Studies
Wells Fargo Securities August 2013 - Present
Bank of America 2001 - 2008
Bank of America 2001 - 2008
Skills
Customer Service, Account Reconciliation, Notary Public, Residential Mortgages, Microsoft Office, Mortgage Lending, Real Estate Transactions, Loan Closings, Document Review, Mobille Notary
Education
Central Piedmont Community College 2012 — 2014
Associate of Arts and Sciences (AAS), Human Resources Management/Personnel Administration, General
Central Piedmont Community College 2010 — 2012
Associate of Arts and Sciences (AAS), Business Administration
Queens University of Charlotte
Certificate, Meeting and Event Planning
The Art Institute of Charlotte
Certificate, Interior Design
Metlang May 2015 - Present
Latin & American Services, LLC October 1999 - Present
BANK OF AMERICA September 1992 - May 1999
AT&T BELL LABS March 1988 - December 1990
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Budgets, Event Planning, Outlook, Leadership, Negotiation, PowerPoint, QuickBooks, Financial Analysis, Human Resources, Operations Management, Training & Development, Vendor Management
Education
Central Piedmont Community College
High School, Accounting Technology/Technician and Bookkeeping
M&T Bank 2013 - 2015
Bank of America 2010 - 2013
Gerald Sweder 2006 - 2009
Leadership American Druze Society 2001 - 2003
Skills
Management, Banking, Finance, Financial Services, CRM, Financial Risk, Analysis, Portfolio Management, Quality Assurance, Mortgage Lending, Accounting, Internal Controls, Financial Analysis, Leadership, Internal Audit, Executive Management, Risk Assessment, Technical Writing, SOX 404, COSO Framework, SAS Programming, Microsoft Excel, Microsoft Word, Outlook, Joanna Matar, Windows, Windows 7, Microsoft Office, Coaching, Data Analysis, Data Integration, Business Analytics, Joanna Eldik-Matar, PowerPoint, Tableware, Tableau
Education
State University of New York Empire State College
Bachelor of Science (B.S.), Business Management and Economics
Central Piedmont Community College 2015 — 2015
SAS Base Programming
Allied Barton Securtiy October 2014 - Present
Mecklenburg County Sheriffs Office January 2010 - November 2013
Bank of America July 2000 - February 2006
Skills
Banking, Investigation, Law Enforcement, Customer Service, Sales, Negotiation, Leadership, Marketing, Management, Team Building, Training, Public Speaking, Private Investigations
Education
Hofstra University 1995 — 2000
Bachelor of Business Administration (B.B.A.), Marketing
Central Piedmont Community College
Certificates, Business, communications
Wellsfargo Home Mortgage April 2015 - Present
Stay At Home Mother January 2013 - April 2015
Bank of America November 2012 - December 2013
Wells Fargo Home Mortgage October 2008 - December 2012
Fifth Third Bank September 2007 - October 2008
Skills
Management, TSQL, Microsoft SQL Server, Data Analysis, Auditing, Databases, Analysis, IT Hardware Support, Customer Satisfaction, Quality Assurance, Training, Leadership, Access, Residential Mortgages, Contract Recruitment, Microsoft Excel, Customer Service, Sourcing, Time Management, Process Improvement, Microsoft Office
Education
Central Piedmont Community College 2015 — 2015
Certificate in Microsoft Database, Sql Server
Strayer University 2012 — 2014
Bachelor of Science, Information Technology
Strayer University 2010 — 2012
Associate of Arts, Information Systems
Bank of America July 2010 - February 2015
Aerotek October 2009 - June 2010
Chase July 2003 - September 2009
Army National Guard 1990 - 1997
Skills
Credit, Customer Service, Leadership, Loans, Mortgage Lending, Finance, Training, Credit Analysis, Management, Commercial Banking, Coaching, Banking, Microsoft Office, Team Building, Portfolio Management, Facilitation, Diversity & Inclusion, Interviewing Skills, Behavioral Interviewing, Research, Employee Relations, Employee Training
Education
Northeastern University 2014 — 2016
Master's Degree, Organizational Leadership/Human Resources
Central Piedmont Community College
Human Resources Certificate
Pfeiffer University
Bachelor's Degree, Human Services, General
Medaille College 1991 — 1993
Associate's Degree, Human Services, General
Wells Fargo December 2014 - Present
Bank of America November 2011 - May 2013
IBM Global Business Services September 2001 - October 2009
IBM 1992 - 1998
Skills
Computer Forensics, Network Security, XP, DNS, DHCP, FTP, Digital Forensics, Lotus Notes, EnCase, Active Directory, FTK, Computer Hardware, Microsoft Office, Computer Security, Windows NT, Customer Service, Troubleshooting, Networking, Windows, Data Center, System Administration, Technical Support, Disaster Recovery, Software Installation, Testing, Windows Server, Servers, Operating Systems, Network Administration, Hardware, Software Documentation, VPN, Help Desk Support, Project Management, Windows 7, Linux, Security, Visio, Vendor Management, Windows XP, MS Project, SharePoint, Access
Education
Central Piedmont Community College 2009 — 2011
AAS, Information Systems Security/Cyber Security Digital Forensics
Central Piedmont Community College 1998 — 2000
AAS, Information Systems /Network Administration
Bank of America December 2012 - Present
FilkFerret Productions January 2013 - Present
FerretDesign January 2013 - Present
Gastonia Composite Squadron CAP 2014 - 2014
Gastonia Composite Squadron CAP 2014 - 2014
SAFHolland September 2007 - March 2009
Cooper Power Tools August 2003 - June 2007
Skills
Customer Service, Microsoft Office, Microsoft Excel, Web Developers, Editing for Web, Content Managed Websites, Databases, Access, Web Design, Software Documentation, Data Entry, Quality Assurance, Quality Management, Quality System, Quality Control, Quality Auditing, ASQ, Songwriting, Video Production, Photography, Sound, Team Leadership, Team Building, Social Networking, Video, Final Cut Pro
Education
Central Piedmont Community College 2009 — 2013
Web Technologies, Web Page, Digital/Multimedia and Information Resources Design
Florida Institute of Technology 1973 — 1979
None, Marine Biology
Bank of America January 2010 - Present
Wells Fargo Home Mortgage May 2010 - November 2010
Wells Fargo Home Mortgage October 2009 - May 2010
Wells Fargo January 2001 - January 2010
Skills
Outlook, Access, Excel, PowerPoint, Customer Service, LPS, MSP, Fidelity
Education
University of Phoenix 2006 — 2009
Bachelors, Business Management
Central Piedmont Community College
Adverting and Graphic Design
American Health Holdings April 2015 - August 2015
Equippers.com March 2012 - March 2015
Bank of America 2007 - 2009
Wells Fargo 2005 - 2007
McKesson HBOC 1993 - 1995
Charlotte Jaycees 1991 - 1993
Charlotte Jaycees 1991 - 1993
Skills
Business Intelligence, SQL Business..., ETL, SSIS, SSAS, Microsoft SQL Server, SSRS, Data Modeling, Database Design, SQL, Databases, SQL Server 2000-2008, Analysis Services, Data Warehousing, Visual Basic, Visual Studio, Business Analysis, SDLC, Crystal Reports, Requirements Gathering, T-SQL, SharePoint, C#, ASP, Software Development, Oracle, OLAP, Visio, Systems Analysis, SQL DBA, .NET, Erwin
Education
University of North Carolina 1983 — 1985
Bachelor of Science, Business Administration
Central Piedmont Community College 1993 — 1995
Associate of Science, Business Computer Programming, 4.0
Brevard College 1981 — 1983
Associate of Arts
Marcellus High School 1978 — 1979
Brevard High School 1979 — 1981
Financial Independence Group June 2007 - Present
Bank of America June 2006 - June 2007
Shell Corporation Romania July 2001 - January 2004
Skills
Data Analysis, Accounting, Customer Service, Business Analysis, Forecasting, Business Strategy, Microsoft Office, Teamwork, Budgets, Microsoft Word, Management, Strategic Financial..., Payroll, Financial Analysis, Insurance, Microsoft Excel, Negotiation, Problem Solving, Team Building, Investments, Strategic Planning, Accounts Payable
Education
Central Piedmont Community College 2010 — 2011
Certification, Accounting, Taxes and Computer Software
Romanian American University (James Madison affiliate) 1999 — 2003
Finance, Business Administration
Wells Fargo October 2013 - Present
Bank of America 2001 - July 2013
YellowBrick Solutions 2000 - 2001
SystemStudios 1999 - 2000
KnowledgeBase Marketing 1996 - 1999
Novartis 1983 - 1993
Skills
Product Management, Market Research, Analytics, Product Development, Digital Marketing, Marketing Strategy, Project Management, Online Marketing, Marketing, Strategy, Data Analysis, Predictive Modeling, Direct Marketing, E-commerce, Marketing Research, Segmentation, Competitive Analysis, Strategic Partnerships, Big Data, Email Marketing, CRM, Market Analysis, Web Analytics, Analysis, Start-ups, Data Mining, Business Development, Product Marketing, Customer Acquisition, Multi-channel Marketing, SAS, Entrepreneurship, Marketing Management, Mobile Devices
Education
State University of New York at Buffalo - School of Management 1993 — 1996
MBA, Marketing
Tecnológico de Monterrey 1994 — 1994
6 month exchange and business incubator internship in Queretaro and Cuernavaca, Mexico.
Pace University 1981 — 1985
BBA, Management Information Systems
Central Piedmont Community College
Creativity and Innovation 2012 - Present
Leadership Charlotte
Encounter Charlotte Community Leadership Program
Coachville, Center for Coaching Mastery
Intensive Coaching Workshop
The American College 2003 — 2005
Certificate, Financial Planning
Transworld Schools 2000 — 2001
Certificate, Teaching English as a Foreign Language
Carolinas Healthcare System May 2014 - Present
GrievingMourningGrowing, LLC June 2009 - Present
Young Presidents' Organization October 2006 - April 2008
Bank of America May 1997 - July 2003
Bank of America May 1997 - July 2003
Consumer Products Bank of America January 1997 - January 2003
Goodwill Industries of the Southern Piedmont June 1992 - May 1997
Skills
Collaborative Problem..., Negotiation, New Business Development, New Hire Orientations, New Hire Training, Public Speaking, Design and Development, Creative Writing, Motivational Speaking, Emotional Intelligence, Strategic Planning, Workshop Facilitation, Program Management, Program Evaluation, Creative Solutions, Partnering, Overcoming Adversity, Disabilities, CNA I & II, Nursing Care, Consultants, Project Management, Career Development, Strategy, Leadership Development, Training, Coaching, Healthcare, Needs Analysis, Training Delivery, Change Management, Job Coaching, Organizational...
Education
North Carolina State University 2013 — 2014
LEAN Healthcare Project Certification
University of New Orleans 1979 — 1983
BS, Business Management
Central Piedmont Community College
University of Michigan
BB&T July 2015 - Present
Reliance First Capital, LLC June 2015 - June 2015
Quail Hollow Financial Services, Inc. February 2015 - June 2015
Zenta Mortgage Services LLC (dba Accenture Credit Services) July 2013 - January 2015
Bank of America June 2012 - June 2013
Keffer Tire & Service Center July 2011 - June 2012
Stevenson Automotive Group August 2009 - July 2010
Charlotte Honda Motorcycles June 2008 - August 2009
Carolina Mortgage Specialities August 2006 - June 2008
Sonic Automotive August 1998 - July 2006
Skills
Automotive, Automotive Repair, Automotive Parts, Automotive Aftermarket, Automotive Products, Financial Services, Mortgage Lending, Mortgage Banking, Residential Mortgages, Mortgage Underwriting, Mortgage Industry, VA Loans, Loan Origination, Mortgage Insurance, Mortgage Processing, Customer Service, Service Management, People Management, People Skills, People Development, Business Strategy, Business Intelligence, Business Profitability
Education
ProSchools 2015 — 2015
SAFE Act of 2008 - Comprehensive Loan Origination Essentials (20 hours), Mortgage Continued Education
ProSchools 2015 — 2015
Mortgage Continued Education, SAFE Act of 2008 - NC Mortgage Laws & Regulations (4 hours)
Central Piedmont Community College 2006 — 2006
Mortgage Continued Education, NC Mortgage Loan Officer Fundamentals
Bank of America August 2015 - Present
Dilworth Center for Chemical Dependency January 2013 - August 2015
Central Piedmont Community College March 2012 - December 2012
Money CO USA January 2011 - March 2011
Skills
Programming, Outlook, Data Analysis, Data Entry, Access, Database Design, Spanish-English, Community Outreach, Microsoft Office 2007, Software Documentation, Visio, Medical Terminology, Healthcare, Database Administration, Cpr Certified, Bilingual, Nonprofits, Computer Science, Social Services, Healthcare Management, Microsoft Office, Databases, Java, Teamwork, Leadership
Education
UNCC 2013 — 2015
Bachelor's degree, Computer Science, 3.91 GPA
Central Piedmont Community College 2012 — 2012
Associate's degree in Applied Science
Bank of America April 2006 - Present
Technology Partners, Inc. (dba IMAGINE Software) April 2004 - March 2006
Skills
Microsoft SQL Server, SQL, SSRS, T-SQL
Education
Central Piedmont Community College 2001 — 2004
AAS, Database Administration, Internet Technologies
Sofia University St. Kliment Ohridski 1995 — 2000
Master of Arts, English Linguistics and Literature
Nova Southeastern University
Bachelor of Science, Information Technology
The Laughing Garden LLC March 2011 - Present
NorthHighland Company February 2008 - May 2013
Bank of America January 2005 - August 2005
Bank of America May 1996 - June 2005
Skills
PMO, Program Management, Business Process..., Management Consulting, Process Improvement, General Awesomeness, Project Management, Strategy, Project Portfolio..., Master Gardener, Integration, CRM, Change Management, Requirements Analysis, Software Project..., Business Process, Financial Services, Garden Design, Business Transformation, Ninja Skills, Requirements Gathering, SDLC, Management, Business Analysis, Testing, IT Strategy, Cross-functional Team..., Organizational Design
Education
University of North Carolina at Charlotte 2005 — 2007
International Studies, Asia Concentration
Central Piedmont Community College 2013 — 2015
Horticulture Technology
Wells Fargo June 2012 - Present
Accenture Credit Services November 2011 - June 2012
Bank of America July 2011 - November 2011
Zenta August 2010 - March 2011
Bank of America May 2009 - February 2010
The Aveda Institute April 2008 - September 2008
First Franklin Financial December 2002 - September 2007
Countrywide Home Loans August 2002 - December 2002
Wachovia, A Wells Fargo Company June 1999 - June 2002
Skills
Mortgage Underwriting, Purchasing, Administrative Support, Customer Service, Credit, Mortgage Banking, Mortgage Lending, Underwriting, Sales
Education
Aveda Institute 2008 — 2008
Esthiology, NC Esthetician License
Central Piedmont Community College 1989 — 1994
Business
Mountain State University 1988 — 1988
University of South Carolina-Columbia 1987 — 1987
General
Bank of America AVP; SR ANALYST - BUS TECH ANLYBank of America1992 - Present
Skills
Requirements Analysis, Banking, Risk Management, SDLC, Business Analysis, Visio, Portfolio Management, Vendor Management, PMO, Business Process..., Requirements Gathering, Project Portfolio..., Process Improvement, IT Strategy, Analysis
Education
Central Piedmont Community College 1988 — 1991
Globe Express Services July 2014 - December 2014
TEKsystems September 2012 - July 2014
Geek Shield, Inc. August 2005 - December 2013
Duke Energy Corporation August 2009 - September 2012
Wells Fargo January 2009 - July 2009
Bank of America January 2006 - January 2009
Wachovia Securities Financial Network September 1999 - January 2006
Skills
SDLC, SQL, Web Services, Microsoft SQL Server, Database Design, SharePoint, Databases, Software Documentation, XML, Access, AJAX, Web Applications, JavaScript, Software Development, .NET, C#, IIS, Crystal Reports, Troubleshooting, T-SQL, VB.NET, ASP.NET, jQuery, CSS, Visual Basic, KnockoutJS, Subversion, Git, WinForms, Telerik Web Controls
Education
Central Piedmont Community College 1981 — 1983
Associate's degree, Computers
East Carolina University
Commercial and Advertising Art
Bank of America February 1979 - January 2014
Skills
Excellent at connecting..., Excellent at..., 25+ years experience in..., Compassion for others,..., Banking, Accounting, Credit, ITIL, Marketing, Budgets, Vendor Management, Process Improvement, Disaster Recovery, Human Resources, IT Management, Leadership, Risk Management
Education
Central Piedmont Community College 1974 — 1976
Associate, Business
Bank of America Merrill Lynch May 2008 - Present
Bank of America January 2001 - January 2008
Service Merchandise June 1999 - January 2001
Education
Central Piedmont Community College 2011 — 2011
Certificate, Human Resource
Chicago-Kent College of Law, Illinois Institute of Technology 1997 — 1999
LLM, Financial Services Law
University of Oklahoma College of Law 1977 — 1979
JD
Bank of America September 2012 - Present
Bank of America Merrill Lynch January 2000 - September 2012
Lowe's Home Improvement April 2001 - August 2012
Bank of America Merrill Lynch July 1994 - January 2000
US Navy Reserve November 1987 - July 1996
Del-Jen, Inc. January 1993 - July 1994
Skills
Unix, Banking, Microsoft Office, Testing, SharePoint, Maximo, Quality Center, Toad, Management, Team Leadership, DB2, Oracle SQL, Vendor Management, 24x7 Production Support, Problem Solving, Project Delivery, Change Management, Training, Consulting, IT Operations, Payment Systems, SDLC, Business Analysis, Enterprise Architecture, Project Management, Troubleshooting, Visio, Process Improvement, SQL, IT Strategy, Leadership, Disaster Recovery, Project Portfolio..., Requirements Analysis, IT Management, Requirements Gathering, Software Documentation, Software Project..., PMP, Risk Management, IT Governance
Education
Keller Graduate School of Management of DeVry University 2013 — 2015
Masters Information Systems, Information Technology Information Security, 3.49
DeVry University 2008 — 2010
Bachelors of Science, Technical Management, 3.29
Central Piedmont Community College 2003 — 2005
Associate of Science (A.S.), Computer Information Systems
Eau Claire High 1983 — 1987
Time Warner Cable April 2011 - Present
Matrix Resources October 2010 - April 2011
Bank of America August 2009 - September 2010
Belk Stores Services, Inc. September 1985 - October 2008
Skills
DB2, COBOL, Unix, HTML, Dreamweaver, Metadata
Education
University of North Carolina at Charlotte 1982 — 1984
Computer Science
Central Piedmont Community College 1988 — 1993
Associate of Applied Science, Buiness Computer Programming
RE/MAX October 2013 - Present
Bank of America December 2003 - January 2008
Bank of America 2003 - 2008
Lockheed Martin December 1994 - November 2003
General Electric November 1980 - November 1994
General Motors May 1978 - October 1980
Skills
Program Management, Quality Assurance, Management, Process Engineering, Supply Chain Management, Manufacturing, Business Planning, Testing, Human Resources, Engineering, Aerospace, Risk Management, Process Improvement, Vendor Management, PMO
Education
Central Piedmont Community College 2008 — 2008
Six Sigma Green Belt Certified
Oakland University 1972 — 1978
B.S., Economics & Management
Bank of America 2000 - Present
Bank of America March 1995 - January 2008
Microsoft January 1992 - January 1993
Skills
SDLC, Operating Systems, Enterprise Architecture, Disaster Recovery, ITIL, Unix, SharePoint, IT Management, Software Project..., Visio
Education
Central Piedmont Community College 1978 — 1980
2 year, Computer Science
Mecklenburg County February 2013 - August 2013
City of Charlotte May 2008 - February 2013
Bank of America September 2006 - May 2008
General Motors - OnStar 2000 - 2006
Skills
Process Analysis and..., Software Documentation, Quality Assurance, Call Centers, Visio, Leadership, Customer Service, Program Management, Change Management, Process Improvement, Business Process..., Data Analysis, Analytics, Six Sigma, Analysis, Project Management, Training, Access, Government, Business Analysis, Vendor Management
Education
Six Sigma Digest 2011 — 2012
Lean Six Sigma Black Belt Certification, Process Improvement/Analysis
Central Piedmont Community College 2007 — 2007
Six Sigma - Green Belt, Process/Continuous Improvement
Pfeiffer University 2002 — 2004
MS, Organizational Change & Leadership
Francis Marion University 1990 — 1994
BS, Pyschology and Sociology
n/a - currently unemployed June 2008 - Present
Family Dollar October 2007 - June 2008
Communication Services, Inc April 2007 - August 2007
Otto Industries January 2007 - February 2007
Compass Group North America May 2006 - August 2006
Acuity Healthcare, LP August 2005 - March 2006
Compass Group North America May 2005 - June 2005
City of Charlotte November 2004 - April 2005
Bank of America February 2004 - October 2004
American Red Cross February 2003 - February 2004
Skills
Accounting, Financial Accounting, General Ledger, Subledger Accounting, Account Reconciliation, Journal Entries, Accruals, Microsoft Excel, Microsoft Word, Bank Reconciliation, Tax Preparation, Tax Returns, Sales Tax, Accounts Payable, Accounts Receivable, Fixed Assets, Financial Statements
Education
Central Piedmont Community College 1992 — 1996
None, Accounting, 3.90
The University of South Dakota 1981 — 1986
BS, Business Management, 2.32
Bank of America Corporation August 2010 - Present
Bank of America May 2006 - May 2009
Bank of America August 2003 - May 2006
Bank of America Corporation January 2000 - January 2006
Bank of America August 2000 - August 2003
Bank of America January 1996 - January 2000
Education
Central Piedmont Community College 2011 — 2011
PMP
Central Piedmont Community College
Louisburg College
Louisburg College
Bank of America April 2000 - Present
Duke Energy Corporation February 1987 - August 1996
Education
Central Piedmont Community College 1969 — 1971
Cognosante Health Technologies January 2015 - Present
Excite Health Partners May 2014 - Present
Subway August 2013 - January 2014
TrainingFolks January 2013 - June 2013
The Training Associates December 2010 - December 2012
SW Financial, LLC April 2005 - December 2010
Comcast Cable 2009 - 2010
First Tennessee Bank September 2003 - April 2005
Wells Fargo May 2000 - August 2003
Bank of America May 1997 - April 2000
Skills
Marketing Strategy, Recruiting, Strategic Planning, Customer Service, Sales, Coaching, Sales Operations, Process Improvement, Employee Relations, Account Management, Leadership, Management, Program Management, Business Development, Training, Change Management, Entrepreneurship, Direct Sales, Business Intelligence, Fundraising
Education
Central Piedmont Community College 2012 — 2013
Health Information Technology, Health Informatics, Certificate
North Carolina Agricultural and Technical State University
BS, Banking and Finance
Montreat College 2007 — 2009
Master's Degree, Organizational Mgmt & Leadership, 3.5/4.0
Bank of America July 2012 - Present
NACA June 2009 - July 2012
Regional HIV/AIDS Consortium January 2006 - March 2009
Skills
Event Planning, Nonprofits, Community Outreach, Public Speaking, Fundraising, Research, Volunteer Management, Event Management, Teaching, PowerPoint, Outlook, Customer Service, Editing, Microsoft Word, Microsoft Excel, Coaching, Leadership, Microsoft Office, Strategic Planning, Training, Social Media, Grant Writing
Education
Kaplan University-Davenport Campus 2012 — 2016
Bachelor of Business Administration (B.B.A.)
Central Piedmont Community College 2011 — 2012
Mortgage banking
Bank of America August 2003 - Present
Bank of America 1979 - 2009
Skills
Financial Risk, Vendor Management, Risk Management, Information Security, Banking, Business Continuity, Security, Information Security..., Operational Risk..., Disaster Recovery, Operational Risk, SDLC, Change Management, Risk Assessment, Vulnerability Assessment, Governance, Enterprise Risk..., PMO, IT Audit, Information Technology, CISSP, Fraud, Risk Analysis, PCI DSS, Project Portfolio...
Education
Central Piedmont Community College 1979 — 1987
NA, Civil Engineering
Jennifer's Floral Designs August 2009 - Present
Life Line Childcare November 2008 - Present
JP Morgan Chase April 2003 - September 2004
Bank of America November 1995 - March 2003
Education
Sun Valley High School 1984 — 1988
Central Piedmont Community College
Strategic Staffing Solutions at Wells Fargo Bank September 2012 - Present
Bank of America February 2011 - February 2012
Sherpa LLC February 2010 - February 2011
Wachovia, A Wells Fargo Company June 2008 - December 2009
Sherpa - Castle March 2008 - April 2008
American Product Distributors, Inc January 2005 - August 2007
Compass Group April 2000 - December 2004
Compass Group January 1998 - April 2000
Skills
Analysis, SAP, Financial Reporting, Forecasting, Data Analysis, Budgets, Training, Microsoft Excel, Requirements Gathering, SQL, Microsoft Office, Oracle, Essbase, Outlook, Data Mapping, Hyperion Enterprise, PowerPoint, ALM, Business Intelligence, Software Documentation, Access, SharePoint, Hyperion
Education
University of Phoenix 2010 — 2013
Masters, Business Administration
Rochester Institute of Technology 1988 — 1990
Bachelor of Science, Business Administration - Management
Central Piedmont Community College
Randstad Staffing August 2010 - February 2011
Irwin Union Bank November 2006 - August 2010
IRWIN UNION BANK AND TRUST COMPANY October 2007 - January 2010
Bank of America February 2000 - June 2005
Bank of America, N.A. 2002 - 2005
American Community Bank 2000 - 2002
Regions Bank January 1994 - January 2000
Yendis Realty 1998 - 2000
Yendis Realy January 1992 - January 1994
First Pontchartrain Savings and Loan February 1988 - January 1992
Skills
Credit, Loans, Finance, Mortgage Lending, Commercial Lending, Banking, Consumer Lending, Loan Servicing, Retail Banking, Accounts Payable, SBA, Commercial Banking, Lines Of Credit
Education
Central Piedmont Community College
Grace King High School
School name:
Tulane University
Sanctuary Designs Marketing Design ManagerAREVA NP2003 - 2006
Bank of America 2000 - 2002
Skills
Microsoft Office, Event Planning, Microsoft Word, Public Speaking, Online Advertising, Microsoft Excel, Teaching, PowerPoint, Social Media Marketing, Non-profits, Coaching, Leadership, Community Outreach, Fundraising, Photography, Strategic Planning, Access, Advertising, Marketing Communications, Public Relations, Editing, Social Media, Training, Nonprofits, Higher Education, Marketing, Newsletters, Digital Media, Photoshop, Customer Service, Graphic Design, Management, Leadership Development, Digital Photography, Team Building, Outlook, Event Management, Social Networking, Project Management, Time Management, Research, Adobe Creative Suite
Education
Howard University
Bachelor of Science (B.S.), Educational Psychology
Central Piedmont Community College
Bank of America April 2015 - Present
Wells Fargo May 2014 - March 2015
Bank of America September 2006 - April 2014
Skills
Project Portfolio..., Banking, Project Delivery, Project Management, Business Analysis, Business Process..., Business Requirements, Process Management, Requirements Gathering, PMP, Clarity, Waterfall, Change Management, SDLC, PMO, Vendor Management, Management, Microsoft Office, Requirements Analysis, Budgets, Process Improvement, Leadership, Customer Service, Software Project..., Team Building, SharePoint, Strategic Planning, Analysis, Risk Management, Project Planning, Microsoft Project, Business Process, IT Strategy
Education
Central Piedmont Community College 2015 — 2015
PMP Certification, Project Management
Strayer University-Virginia 2005 — 2007
Master of Business Administration (MBA)
Swisher August 2014 - Present
Swisher May 2014 - August 2014
Bank of America April 2012 - February 2014
Merrill Lynch July 2010 - March 2012
Merrill Lynch February 2010 - July 2010
Bank of America June 2009 - February 2010
Bank of America December 2007 - May 2009
Bank of America October 2006 - December 2007
Bank of America November 2005 - October 2006
Adecco Staffing, USA October 2005 - November 2005
Skills
Adobe Creative Suite, Camtasia, Graphic Design, MS Excel, Microsoft Excel, Adobe Acrobat, Logo Design, SnagIt, Illustrator, SharePoint, PowerPoint, Analysis, Photoshop, Microsoft Word, Graphics, Training, InDesign, Business Analysis, Leadership, Process Improvement, Customer Service
Education
Savannah College of Art and Design 2014 — 2017
Bachelor of Fine Arts (B.F.A.), Graphic Design, 3.8 / 4.0 GPA
Central Piedmont Community College 2012 — 2013
Associate of Arts and Sciences (AAS), Advertising and Graphic Design, 1st year
Western Carolina University 1992 — 1993
None, General Studies, Freshman
Bank of America May 2012 - June 2014
Bank of America, Charlotte, NC June 2010 - May 2012
Neighborhood Assistance Corporation of America (NACA) June 2009 - June 2010
Hewitt Associates September 2008 - June 2009
Adhesion Technologies Inc March 2007 - November 2007
TIAA-CREF March 2006 - March 2007
American Auto Club Ins. Agency (AACIA) October 2003 - March 2006
American Auto Club Ins. Agency (AACIA) October 2000 - October 2003
Skills
Banking, Credit, Loans, Mortgage Lending, Credit Analysis, Portfolio Management, Risk Management, Financial Analysis, Mortgage Banking, Credit Risk, Commercial Banking, Retail Banking, Loan Origination, Financial Risk, Financial Modeling, Commercial Lending, Investments, Refinance, Fixed Income, FHA, Mortgage Servicing, Loss Mitigation, Operational Risk..., Operational Risk, Residential Mortgages, Microsoft Office, Insurance, Leadership, Coaching, Analysis, Microsoft Excel, Customer Service
Education
Central Piedmont Community College 2015 — 2015
Certification, Six Sigma Greenbelt
Central Piedmont Community College 2012 — 2012
Notary Public, NC Notary Public
Montreat College 2003 — 2006
Bachelor's Degree, Business Administration, Management and Operations
NC Insurance School 2000 — 2000
Property & Casualty Insurance Agent License, Property and Casualty Ins.
Areotex Staffing / Wells Fargo October 2014 - Present
Areotex Staffing / WellsFargo December 2011 - August 2012
Dress for Success August 2011 - December 2011
StoneMor L.P./York Memorial May 2009 - October 2009
Bank of America October 2006 - April 2008
Bank of America October 2006 - April 2008
Bank of America June 2001 - September 2006
Bank of America January 1998 - January 2001
Skills
Customer Service, Treasury Services..., Mergers, Project Management, Public Speaking, Training, Interviews, Data Entry, Mergers & Acquisitions, Access, Performance Management, Finance
Education
Central Piedmont Community College 2011 — 2012
Health Information Technology
Central Piedmont Community College 2010 — 2012
Health Information Technology
Gaston College 2011 — 2011
Computers for Office Medical Billing
Trustmark Life Insurance Company July 2014 - Present
Bank of America August 2012 - Present
Wells Fargo June 2010 - April 2011
Nationwide Insurance January 2009 - March 2010
Radio One January 2004 - August 2008
Infinity Broadcasting February 1997 - March 2008
Skills
AS400 system, Home Saver, Microsoft Excel, Microsoft Word, PowerPoint, SharePoint, Microsoft Office, Outlook, Team Building, Sales, Event Management, Accounts Receivable, Management, Social Media Marketing, Training
Education
Central Piedmont Community College 1995 — 2001
Paralegal Technology, 3.0
Hunter Huss Senior High School 1976 — 1979
Diploma, Journalism
Ally Financial Inc. August 2015 - Present
Bank of America July 2011 - September 2014
Chase Home Lending October 2008 - June 2011
Wells Fargo Home Mortgage May 2002 - June 2008
Skills
Process Improvement, Management, Leadership, Banking, Data Analysis, Risk Management, Customer Service, Credit, Change Management, Insurance, Strategic Planning, Training, Mortgage Lending, Mortgage Banking, Financial Services, Finance, Call Centers, Team Building, Outlook, Microsoft Excel, Program Management, Mortgage Underwriting, Financial Analysis, Loans, Mortgage Servicing, Loan Servicing, Microsoft Word, Negotiation, Loss Mitigation, Underwriting, Quality Assurance, Project Planning, Team Leadership, Microsoft Project, Microsoft Office, Business Requirements, Stakeholder Management, SDLC, Collections
Education
Western Carolina University
Master of Arts (M.A.), Project Management
Central Piedmont Community College
Project Management Plus Certificate
Rutgers, The State University of New Jersey-New Brunswick
Bachelor of Arts (B.A.), Economics
Bank of America August 2014 - Present
Bank of America June 2014 - Present
Bank of America July 2011 - Present
Carolinas Healthcare System February 2008 - July 2010
Irwin Home Equity January 2006 - December 2007
Skills
Banking, Finance, Financial Analysis, Loans, Portfolio Management, Cash Management, Analysis, Loan Modifications, Compliance Processing, Microsoft Office, Leadership, Process Improvement, Risk Management, Customer Service, Mortgage Lending, Sales, Software Documentation, Microsoft Word, CRM, Project Management
Education
Central Piedmont Community College 2012 — 2014
AAS Associate Degree Office Administration, Office Administration
Central Piedmont Community College 2011 — 2013
Associate's degree, Office Administration
Bank of America June 2015 - Present
InterDyn Artis January 2013 - May 2015
BetterCarPeople February 2011 - December 2012
Better Car People July 2010 - December 2012
Skills
Sales Process, Lead Generation, Online Advertising, Customer Retention, Account Management, Sales, Sales Management, Online Marketing, Marketing Strategy, CRM, New Business Development, Customer Satisfaction, Strategic Planning, Web Development, Agile Application..., Microsoft SQL Server, SQL Server Management..., Business Intelligence..., Hyper-V, PHP4/5, Ruby, MS CRM 2011
Education
Central Piedmont Community College
UNCC
Real Estate Appraisal Services, LLC September 2013 - Present
Bank of America January 2012 - December 2012
Zenta March 2010 - April 2012
Skills
Short Sales, FHA, Refinance, Real Estate, Investment Properties, Vendor Management, Customer Service, Customer Retention, Sales, Selling, Management, First Time Home Buyers, Process Improvement, Investments, Real Estate Transactions, Loans
Education
Central Piedmont Community College
Paralegal
Wells Fargo Bank, N.A. February 2012 - Present
Bank of America May 2007 - November 2011
Skills
Critical Thinking, Leadership, Negotiation, Training, Sales, Marketing, Call Centers, Selling, Human Resources, Customer Service, Outsourcing, Finance, Customer Retention, Customer Satisfaction, Analysis
Education
Central Piedmont Community College
Political Science and Government
Bank of America June 2014 - Present
Accenture Credit Services March 2013 - January 2014
Solomon Edwards June 2012 - January 2013
Allied Home Mortgage March 2010 - November 2011
Kforce April 2009 - January 2010
J & J Doc Prep, Inc. March 2001 - June 2008
Skills
Leadership, Training, Loans, Credit, Mortgage Lending, Finance, Banking, Financial Risk, Management, Mortgage Banking, Process Improvement, Risk Management, Credit Analysis, FHA
Education
Central Piedmont Community College
Project Management Professionals PMP (in Crediting)
Villanova University
Project Management for IT/IS Professionals
Villanova University
Mastering Business Analysis
University of Nebraska at Omaha
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Bank of America March 1992 - May 2015
Skills
Process Improvement, Microsoft Office, Program Management, Microsoft Excel, Team Building, Customer Service, Management, Leadership, Project Management, Strategic Planning, Sales, Budgets, Training, Strategy
Education
Central Piedmont Community College
Business courses
Bissell Companies June 2007 - Present
Bank of America May 2005 - April 2007
Trammell Crow Company August 2004 - May 2005
Lincoln Harris, LLC August 1997 - May 2005
Skills
Property Law, Real Estate, Legal Research, Legal Writing, Commercial Real Estate, Due Diligence, Corporate Law, Notary Public, Leases, Contract Negotiation, Contract Management, Outlook, Legal Assistance, Real Estate Transactions, Landlords, Lease Administration, Invoicing, Budgets
Education
Central Piedmont Community College 2008 — 2010
Certification, Paralegal
SUNY at Buffalo
Bachelor's degree, Chemistry
Niagara County Community College
Associates Degree, Math and Science
Bank of America 1987 - 2010
Skills
Credit, Banking, Loans, Commercial Banking, Retail Banking
Education
Central Piedmont Community College 2012 — 2012
Medical Reimbursement Specialist
Maersk Line May 2006 - May 2012
Maersk Line 2006 - 2012
CHARLOTTE MECKLENBURG SCHOOLS May 2000 - May 2003
BANK OF AMERICA December 1995 - May 2000
Skills
General Ledger, Accounts Payable, Accounts Receivable, Grant Monitoring, Federal Grants..., Budget Reconciliation, Budget Monitoring, Budget Setting, Project Finance
Education
Central Piedmont Community College 2000 — 2012
Accounting and Finance
Linvingstone College 1973 — 1979
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Bank of America June 2012 - Present
Citi April 2008 - June 2012
Bank of America 2012 - 2012
Skills
Loss Mitigation, Collections, Customer Service, Underwriting, Problem Solving, Fixed Income Analysis
Education
Central Piedmont Community College 2001 — 2003
North Carolina A&T State University 1997 — 1998
Advantage Sales & Marketing December 2000 - Present
Bank of America January 1990 - October 1999
Skills
Coaching, Customer Service, Client Services, Business Process, Spreadsheets, Inventory Management, Procurement, Microsoft Word, Pricing, Management, Time Management, Purchasing, Cross-functional Team...
Education
Central Piedmont Community College 1984 — 1986
Business Administration and Management, General, 2.5