Bank of America
Industry: Investment banking company
DescriptionThe Bank of America Corporation is an American multinational investment bank and financial services company based in Charlotte, North Carolina with central hubs in New York City, London, Hong Kong, Minneapolis, and Toronto. Bank of America was formed through NationsBank's acquisition of BankAmerica in 1998. Customer service: 810 1 315-724-4022 Credit card support: 810 1 757-677-4701 CEO: Brian T. Moynihan (Jan 1, 2010–) Headquarters: Charlotte, North Carolina, United States Subsidiaries: Bank of America Merrill Lynch, Merrill Edge, Did you know: Bank of America is the ninth-largest bank in the world by total assets ($2,281.23 B). wikipedia.org
Bank of America List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Bank of America. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Bank of America Employees
Zenith Education Group November 2014 - Present
US Air Force Reserve September 2010 - Present
Corinthian Colleges, Inc. February 2011 - 2014
Verizon Wireless April 2009 - February 2011
Bank of America August 2008 - April 2009
Skills
Microsoft Office, Oral Communication, Written Communication, Analytical intuition..., Customer Service, Management, Leadership, Analysis, Training, Data Entry, Supervisory Skills, Troubleshooting, Critical Thinking, Employee Training, Testing, Access, Sales, Administration, Outlook, Leadership Development, Software Documentation, Team Building, Process Improvement, Budgets, Program Management, Security Clearance, Project Planning, Military, Quality Assurance, Policy, Government, Military Experience
Education
Community College of the Air Force 2011 — 2012
University of South Florida 2004 — 2008
Bachelor of Science, Biomedical Science
Lazarus Alliance, Inc. January 2000 - Present
LifeLock July 2013 - July 2013
CrossView Inc. June 2010 - June 2013
Fifth Third Processing Solutions October 2009 - February 2010
Colonial Bank June 2007 - September 2009
Bank of America January 2007 - May 2007
First Data Corporation October 2006 - January 2007
Insight Communications June 2006 - October 2006
Humana November 2005 - June 2006
Insight Communications August 2005 - November 2005
Skills
Security, CISSP, Disaster Recovery, Business Continuity, Computer Security, Information Security..., Network Security, Project Planning, Risk Management, Strategic Planning, Program Management, Team Building, PCI DSS, Cloud Computing, SDLC, Integration, Business Intelligence, Penetration Testing, Policy, Computer Forensics, Risk Assessment, IT Management, IT Strategy, Enterprise Architecture, Vendor Management, Change Management, Business Analysis, IT Audit, HIPAA, Telecommunications, Operations Management, Compliance, Process Improvement, Virtualization, Data Center, Identity Management, Firewalls, VPN, Active Directory, ALE, IT Governance, Mergers, Cyberlaw, SOX, Risk Mitigation, Compliance Management, Application Development, Solution Design, E-Discovery, information security
Education
Concord Law School - Kaplan University 2008 — 2011
Executive Juris Doctor, Cyberspace Law
Western Governors University 2005 — 2007
MBA, Information Security, Information Management
Western Governors University 2003 — 2005
BS Computer Science, Information Security
West Hardin High School
GE January 2015 - Present
United States Air Force May 2012 - Present
927th ARW Junior Enlisted Advisory Council (Non Profit) January 2013 - Present
Bank of America February 2010 - October 2011
The Cheesecake Factory February 2007 - December 2009
Skills
Small Business Lending, Commercial Banking, Consumer Lending, Loans, Business Planning, Direct Sales, Emergency Management, Information Security, Communications Security, Business Strategy, Military, Military Logistics, Homeland Security, Command & Control, National Security, DoD, Operations Management, Operational Planning, Operational Risk..., Intelligence Analysis, Leadership, Training, Management, Command
Education
Community College of the Air Force 2012 — 2014
Emergency Management, Crisis/Emergency/Disaster Management
Hillsborough Community College 2012 — 2014
Associate's Degree, Business Administration and Management, General
Centennial High School 2000 — 2004
Pacific Union Financial, LLC August 2014 - Present
Citi April 2014 - August 2014
First American Title November 2013 - April 2014
Rels March 2013 - October 2013
JPMorgan Chase June 2011 - March 2013
Bank of America November 2009 - June 2011
Skills
Underwriting, Quality Assurance, Risk Management, Auditing, Payments, Process Improvement, Quality Auditing, Software Documentation, Quality Control, Call Center, Access, Lotus Notes, •Strong banking ethics, •Proficient in many..., •DRE NMLS License, •Flexible, •Goal-oriented, •Self-sufficient, •Complex problem..., •Superior organization..., Microsoft Word, Microsoft Publisher, Call Centers, Loans
Education
University of Phoenix 2012 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Concorde Career Institute-Arlington 2006 — 2007
certified dental assistant, Dental Assisting/Assistant
Navarro College 2004 — 2006
certificate, Dental Assisting/Assistant
Bank of America August 2014 - Present
Bank of America October 2012 - July 2014
Bank of America July 2012 - September 2012
Skills
Banking, Risk Management, Mortgage Banking, Relationship Management, Management
Education
Concorde Career Institute-Tampa 2012 — 2013
Medical Assistant Certification
John A. Ferguson Sr High 2004 — 2008
High School Diploma
Capital One Home Loans August 2014 - Present
Bayview Loan Servicing, LLC April 2014 - August 2014
Newbold Advisors September 2013 - April 2014
Chase December 2011 - November 2013
AmeriDream Mortgage Group LLC December 2010 - December 2011
Bank of America December 2007 - December 2010
Nationstar Mortgage June 2006 - December 2007
Bally Total Fitness June 2002 - June 2006
Skills
Home Equity Loans, Operations Management, Government Loans, Loans, FHA, FHA financing, Public Speaking, Real Estate, Non-Conforming, Coaching, Financial Analysis, Mortgage Underwriting, First Time Home Buyers, Leadership, Investment Properties, Banking, USDA, Underwriting, Short Sales, Loss Mitigation, Insurance, Residential Mortgages, Cold Calling, Call Centers, Wholesale Lending, FHLMC, Real Estate Financing, Loan Modifications, Team Building, Mortgage Lending, Commercial Mortgages, Credit Analysis, Home Equity Lines of..., Foreclosures, Consumer Lending, HUD, Portfolio Management, Loan Origination, Credit, Refinance, Customer Service, Risk Management, Financial Services, Construction Loans, Mortgage Marketing, PowerPoint, Mortgage Servicing, Finance, Real Estate Economics, FNMA
Education
Tarrant County College
Associate of Arts (AA)
Champion School of Real Estate
Broker and Bankers license
Community College of the Air Force
Tactical Aircraft Maintenance.
H&R Block January 2015 - Present
Bank of America June 2013 - Present
BAE Systems, Inc. June 2011 - June 2013
United States Air Force April 2007 - April 2011
Skills
Testing, Business Requirements..., User Acceptance Testing, Process Improvement, Quality Center, Visio, Requirements Analysis, PeopleSoft, Metrics, Software Documentation, CRM, Manual Testing, Program Management, Software Requirements, SharePoint, Integration, Functional Requirements, Remote Desktop, Defense, Process Flow..., Process Flow Charts, DoD, Regression Testing, Requirements Gathering, Analysis, Air Force, Implementation..., LoadRunner, Military, Security Clearance, Adobe Professional, Experienced Business..., Key Performance..., Service Level Agreements, EMEA, Call Routing, Business Analysis, User Friendly Format, Vectors, Genesys, Use Case, Business Requirements, Customer Support, Microsoft Office, Business Process...
Education
Central Piedmont Community College 2013 — 2013
Structured Systems Testing
Community College of the Air Force 2009 — 2010
Associate's degree, Finance and Financial Management Services
University of North Carolina at Pembroke 2002 — 2006
Bachelor's degree, Sociology
ServiceLink, a Black Knight company March 2014 - Present
ServiceLink January 2013 - March 2014
Bank of America October 2012 - January 2013
PacketVideo March 2012 - October 2012
Wells Fargo October 2010 - March 2012
Ally Financial Inc. January 2010 - October 2010
Cardinal Solutions 2007 - 2010
Premier Healthcare May 2009 - October 2009
Wachovia, A Wells Fargo Company October 2007 - May 2009
Northland, A Church Distributed January 2006 - October 2007
Skills
Software Development, SDLC, Business Analysis, Systems Analysis, Requirements Analysis, System Architecture, Solution Architecture, Data Architecture, Software Configuration..., Unit Testing, Design Patterns, Databases, Relational Databases, Network Programming, Database Administration, Performance Tuning, Contact Centers, Web Applications, Sun Certified Java..., Java, Java Enterprise Edition, ActionScript, C, C++, Groovy, SpringSource, Oracle, MySQL, Hibernate, MyBatis, SQL, Oracle PL/SQL..., Data Modeling, Adobe Flex, HTML, JavaScript, jQuery, CSS, SOA, Web Services, Ant, Maven, CVS, Subversion, AccuRev, Perforce, Git, Unix, AOP, AspectJ
Education
West Virginia University 1991 — 1992
Bachelor of Science (BS), Computer Science
Concord University 1989 — 1990
Bachelor of Science, Math and Computer Science
The Writer's Den August 2013 - Present
Phillips Real Estate February 2014 - August 2014
Bank of America February 2010 - August 2013
Red Mountain Retail Group July 2007 - August 2009
Skills
Banking, Legal Writing, Due Diligence, Licensing, Risk Management, Real Estate Development, Management, Loans, Commercial Real Estate, Property Management, Refinance, Negotiation, Finance, Vendor Management, Real Estate, Leases, Investment Properties, Mortgage Lending, Contract Negotiation, Real Estate Transactions, Credit, Leadership, Customer Service, Team Building, Microsoft Office
Education
Concord Law School - Kaplan University 2000 — 2004
Juris Doctorate, Law
University of Pittsburgh 1993 — 1996
BA, Public Administration
Bank of America November 2008 - Present
Bank of America November 2004 - October 2008
Bank of America March 2003 - October 2004
United States Air Force April 1992 - August 2002
Skills
Management, Credit
Education
University of Phoenix 2001 — 2003
MBA, E-Commerce/Electronic Commerce, 3.87
University of Phoenix 1999 — 2000
Bachelor of Science, Marketing, 3.78
Community College of the Air Force 1996 — 1998
Associate's degree, Electromechanical Engineering
Medical Funding Solutions June 2015 - Present
CollegeAmerica September 2014 - May 2015
loanDepot March 2014 - July 2014
Bank of America December 2011 - January 2013
Gladstone Rehabilitation 2013 - 2013
Team Capital 2011 - 2013
Skills
Respiratory Therapy, Mechanical Ventilation, BiPAP, CPAP, Intubation, ABG, HFOV, Suctioning, Postural Draininge, Chest Precussion, Sales Management, Customer Service, Mortgage Lending
Education
Concorde Career College-San Bernardino 2011 — 2014
Associate of Science (A.S.), Respiratory Care Therapy/Therapist
King Drew Magnet High School 2002 — 2006
High School Diploma, High School/Secondary Diplomas and Certificates
Geheimnis June 2014 - Present
Wells Fargo Home Mortgage May 2012 - January 2014
Wells Fargo Home Mortgage April 2012 - April 2012
Kaiser Permanente IT October 2011 - April 2012
Bank of America July 2010 - May 2011
Beckman Coulter February 2009 - March 2010
Wachovia, A Wells Fargo Company December 2006 - October 2008
Wells Fargo Financial September 2004 - October 2006
SunTrust Bank September 2001 - July 2003
Skills
Mortgage Lending, Loans, Mortgage Banking, A+ Certified IT..., Underwriting, Banking, Networking, Windows 7, Customer Service, Analysis, Credit, FHA, Sales, Financial Analysis, Refinance, Real Estate, Risk Management, Credit Analysis, Lotus Notes, Project Management, Microsoft Office, Microsoft Word, Budgets, Business Analysis, Leadership, Microsoft Excel, Computer Hardware, Outlook, Loan Servicing, Windows, Finance
Education
Concordia College 1998 — 2001
Bachelors, Business, German
Minnesota State University, Moorhead 1993 — 1995
Kaiser Permanente IT February 2011 - Present
Chuck's House of Music July 2005 - Present
Kaiser Permanente IT August 2009 - February 2011
Kaiser Permanente August 2005 - August 2009
Kaiser Permanente February 2005 - August 2005
Blue Shield of California June 2004 - January 2005
NextGen Computing Solutions October 2003 - February 2004
Cisco Systems April 2003 - October 2003
Bank of America October 2002 - January 2003
Cisco Systems February 2002 - July 2002
Skills
Active Directory, TCP/IP, VMware, Servers, DNS, DHCP, XP, Windows 7, Troubleshooting, VPN, Operating Systems, Network Administration, Software Documentation, Quality Assurance, Software Quality..., Application Packaging, Software Delivery, Enterprise Desktop..., Team Management, Testing, BMC Remedy, System Deployment, People Skills, Software Deployment, Hardware, Databases, Integration, Security, Switches, Cisco Technologies, Microsoft Exchange, Windows XP, Firewalls, Routers, Networking, IT Management, IT Service Management, Wireless Networking, HP, Hiring Employees, Coaching, Healthcare Information..., Successful Business..., Altiris
Education
Community College of the US Air Force 1982 — 1985
Associate, Electronics
Virginia Air National Guard July 2004 - Present
Elephant Insurance July 2014 - December 2014
Peak Campus January 2014 - May 2014
Dodson Property Management/ Remax Action September 2011 - November 2013
Bank of America April 2010 - August 2011
55th Operational Weather Squadron January 2009 - February 2010
Skills
Merchant Services, Banking, Credit Cards, Electronic Payments, Payment Card Processing, Portfolio Management, SBA 504, Management, Strategy, Air Force, Risk Assessment, Mortgage Lending, Secondary Market, Leadership, Real Estate, FHA, Contract Negotiation, Program Management, LPS, Loans, Negotiation, Property, Payments, SBA, Mortgage Banking, Selling, Mortgage Servicing, Forecasting, Account Management, Investment Properties, Residential Homes, Sellers
Education
University of Richmond
Bachelors of Liberal Arts Degree
Community College of the Air Force
Bank of America August 2010 - Present
AmeriFund Lending Group January 1994 - March 2007
Skills
Banking, Credit, Loans, Mortgage Banking, Mortgage Lending, Loan Origination, FHA, Refinance, Residential Mortgages, Credit Analysis
Education
Concord University School of Law 2013 — 2017
Doctor of Law (J.D.), Law
Kaplan University 2008 — 2012
Bachelor of Science (BS), Legal Studies, General
Bank of America July 2011 - Present
Wells Fargo July 2010 - July 2011
Citi December 2007 - July 2010
148th Fighter Wing October 2000 - October 2008
Skills
Risk Management, Management, Loans, Process Improvement, Leadership, Vendor Management, Team Building, Call Centers, Portfolio Management, Mortgage Banking, Customer Service, Business Analysis
Education
Community College of the Air Force 2000 — 2006
Aerospace, Aeronautical and Astronautical Engineering
H.B. Fuller Construction Products Inc. September 2014 - Present
Bonsal American / Oldcastle August 2011 - September 2014
Sub Floor Solutions May 2009 - July 2011
Bank of America September 2004 - May 2009
Skills
Retail Banking, Private Banking, Concrete, Six Sigma, Inventory Management, Calm Under Pressure, Flooring, Building Materials, Leadership, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Technical Support, Waterproofing, Surface Preparation, Manufacturing, Operations Management, Construction Management, Analysis, Sales, Project Management, Procurement, Construction, Product Management, Sales Management, Contract Negotiation, Contract Management, Team Building, Forecasting, Recruiting, Budgets, Account Management, Management, Purchasing, Finance, Calm, Process Improvement, New Business Development, Pricing, Project Planning, Human Resources, Process Scheduler, Customer Satisfaction, P&L, Materials, Team Leadership, Technical Leadership
Education
Troy University 1989 — 1993
Bachelor of Applied Science (BASc), Accounting and Finance
Community College of the Air Force 1989 — 1991
Bachelor of Applied Science (B.A.Sc.), Accounting and Finance
Bank of America November 2011 - Present
Bank of America 2011 - 2014
Diversified Clinical Services November 2006 - June 2011
US Air Force Reserve September 2003 - November 2006
Harris Manufacturing Inc. November 2004 - February 2006
Winn Dixie Stores 2006 - 2006
US Air Force Reserve August 2004 - September 2004
Acterna Corporation July 2000 - February 2003
United States Air Force March 1995 - July 2000
United States Air Force October 1992 - March 1995
Skills
Budgets, Project Planning, EMR, Healthcare Management, Healthcare, Hospitals, Performance Improvement, Process Improvement, Executive Management, Management, Consultants, Enterprise Architecture, System Administration, Technical Support, Switches, Data Center, Servers, Troubleshooting, Active Directory, Windows Server, Disaster Recovery, Software Documentation, DNS, Security, Network Administration, Citrix, VPN, IIS, Network Security, Firewalls, Integration, Operating Systems, Networking, SharePoint, Windows, Microsoft SQL Server, Cloud Computing, Microsoft Exchange, DHCP, Linux, System Deployment, SQL, SAN, Databases, Unix, Software Installation, Hardware, vSphere, Microsoft Certified..., VMware
Education
University of Phoenix 2010 — 2012
Bachelor of Science, Management
Community College of the Air Force 1995 — 1996
Associates of Applied Science, Information Systems Technology
Community College of the Air Force 1992 — 1994
Associate in Applied Sciences (AAS), Construction Technologies
Bank of America September 2014 - Present
The Home Outfitter December 2009 - Present
Bank of America September 2003 - September 2014
Bisk Education September 2002 - September 2003
United States Air Force August 1982 - September 2002
Skills
Six Sigma, Green Belt, Change Management, Program Facilitation, Project Management, Kaizen, Operational Excellence, Business Process..., Performance Improvement, Operations Management, Retail, Organizational..., Customer Service, Program Management, Performance Management, Organizational..., Management Consulting, Supervisory Experience, Process Improvement, Management, Banking, Sales
Education
Warner University 2000 — 2002
Bachelor of Arts (B.A.), Organizational Management
Community College of the Air Force 1982 — 2002
Associate of Arts and Sciences (A.A.S.), Personnel Administration
Community College of the Air Force 1982 — 2002
Associate of Arts and Sciences (A.A.S.), Electronic Systems Technology, 3.949
Dallas/Edwards Family July 1998 - Present
Morgan & Associates June 2000 - December 2010
Bank of America September 1996 - June 2007
Bank of America September 1996 - June 2007
United States Air Force 1989 - 1995
United States Air Force October 1981 - October 1989
United States Air Force January 1983 - September 1986
United States Air Force October 1981 - September 1982
United States Air Force April 1973 - September 1981
United States Air Force April 1970 - October 1971
Skills
Training, Accounting, Account Reconciliation, Bookkeeping, Deposits, Data Entry, Microsoft Word, Microsoft Office, Microsoft Excel, Analytical Reasoning, Typing, Versatility, Electronics, Aircraft Maintenance, AS400 system, Skip Tracing, Proofing paperwork, Public Speaking, Product Demonstration, Technical Demonstrations, Online Research, Government, Military, Management, Customer Service
Education
Vernon College 1982 — 1984
Associate of Arts and Sciences (AAS), Business Administration and Management, HealthCare
Wayland Baptist University 1982 — 1984
BSOE, Business Administration/Health Care Management
Community College of the Air Force 1970 — 1984
Associate's Degree, Health/Health Care Administration/Management
Andrews High School
Andrews High School
Northwest Community Credit Union June 2011 - Present
Washington Business Week 2009 - July 2011
Salal Credit Union January 2008 - June 2011
US Navy June 1982 - May 2010
WSECU June 2003 - January 2008
BECU January 2000 - January 2003
Bank of America January 1992 - January 2000
Skills
Retail Banking, Credit, Loans, Credit Unions, Marketing, Accounting, Small Business, Banking, Coaching, Mortgage Lending, Team Building, Strategic Planning, Financial Analysis, Consumer Lending, Budget, Branch Banking, Business Development, Credit Analysis, Customer Service, Executive Management, Financial Risk, Leadership, Management, Portfolio Management, Sales Management, Process Improvement, Strategy, Training
Education
Saint Martin's University 1999 — 2001
MBA, Finance & Marketing
Southern Illinois University, Carbondale 1987 — 1989
B.S., Education
Community College of the Air Force 1984 — 1986
Associate of Arts and Sciences (A.A.S.), Military Intelligence, General
Simon Sanchez High School 1979 — 1983
Diploma, general education
Accenture Credit Services January 2014 - Present
Atlantic Bay Mortgage Group April 2013 - October 2013
Bank of America January 2012 - September 2012
Bank of America October 2010 - January 2012
Bank of America December 2007 - September 2010
Bank of America May 2005 - December 2007
Home Focus LLC, A division of BAC September 2004 - April 2005
Bank of America January 2003 - September 2004
Conseco Finance May 2002 - November 2002
Skills
Root Cause Analysis, Collaboration, Document Review, Underwriting, Mortgage Lending, Customer Service, Sales, Process Improvement, DMAIC, Credit Analysis, Event Planning, Leadership, Loan Origination, Marketing, Mortgage Banking, Mortgage Underwriting, Refinance, Residential Mortgages, Risk Management, Social Media
Education
Community College of the Air Force 1989 — 1996
Munitions Systems/Ordinance Technology
AccuForce Staffing June 2014 - Present
Labor SMART, Inc 2012 - January 2014
Republic Services Inc August 2007 - May 2012
Labor Ready May 2005 - June 2007
JCS Mortgage Co. Inc. June 1998 - May 2005
Bank of America June 1994 - June 1998
Citi July 1992 - June 1994
Skills
Temporary Staffing, Sales, Account Management, Staffing Services, Environmental Compliance, Cold Calling, Recruiting, Sales Management, New Business Development, Permanent Placement, Microsoft Office, Strategic Planning, Coaching, Team Building, Event Management, Leadership Development, Recycling, Talent Acquisition, Contract Recruitment, Benefits Negotiation, Screening Resumes, Executive Search, Sourcing, Temporary Placement, Marketing, Human Resources, Contract Negotiation, Hiring, Applicant Tracking..., Business Development, Sales Operations, Employee Relations, Training, Leadership, Customer Retention
Education
Concord University 1988 — 1992
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Woodrow Wilson HS Beckley WV
Bank of America October 2013 - Present
Citi August 2011 - August 2013
Washington Mutual/JP Morgan Chase Bank October 2007 - August 2010
Woodforest National Bank 2006 - 2007
Cox Radio, Inc. 2005 - 2006
Sprint 1998 - 2005
Sprint Nextel 1997 - 2005
United States Air Force 1979 - 2000
Skills
Recruiting, B2B, Sales, Management, Customer Retention, Public Speaking, Coaching, Strategic Planning, Team Building, Leadership, Microsoft Office, Customer Service, Training, Program Management, Finance, Event Planning, Social Media, Time Management, Event Management, Social Networking, Sales Management, Banking, Retail Banking, Budgets, Research, New Business Development, Analysis, Nonprofits, Employee Relations, Marketing, Marketing Strategy
Education
Community College of the Air Force
Business Administration and Management, General
East Bay Asian Local Development Corporation October 2014 - Present
Build It Green June 2013 - October 2014
Build It Green February 2013 - May 2013
Youth Uprising April 2012 - December 2012
East Bay Asian Local Development Corporation September 2006 - April 2012
Episcopal Community Services of San Francisco April 2004 - September 2006
Episcopal Community Services of San Francisco November 1999 - April 2004
Trend Services Inc. May 1999 - October 1999
Barone Galasso & Associates March 1998 - August 1999
Bank of America November 1996 - October 1997
Skills
Employee Relations, Coaching, Compliance, OSHA, ADP Payroll, ADP HRIS, Professional Development, Facilitative Leadership, Claims Administration, Leave Administration, Policy Writing, Process Development, Leadership Development, Performance Management, Organizational..., Non-profits, Union Negotiations, Collective Bargaining, Grievance Resolution, Contract Negotiations, Recruitment/Retention, Staff Development, Leadership, HRIS, Recruiting, Community Development, Interviews, Negotiation, Resume Writing, Nonprofits, Program Development, Employee Benefits, Training, Talent Management, Benefits Administration, Deferred Compensation, Personnel Management, FMLA, Grievances
Education
Concord Law School - Kaplan University 2010 — 2011
Juris Doctorate, emphasis in Employment & Labor Law
Community Development Leadership Institute 2007 — 2008
Community Development Leadership Training
University of San Francisco 2003 — 2004
BPA, Public Administration
University of California, Davis 1993 — 1998
Human and Community Development
Castlemont High School 1989 — 1993
JPMorgan Chase & Co. May 2015 - Present
US Air Force Reserve August 2010 - Present
JPMorgan Chase & Co. December 2013 - April 2015
Bank of America January 2013 - December 2013
Bank of America January 2011 - January 2013
Bank of America June 2008 - December 2010
Skills
Security Clearance, Highly detail oriented, World Class Customer..., Solution Focused, Leadership, Highly motivated..., Mortgage Lending, Mortgage Underwriting, Articulate Communicator, Oral & Written..., Problem Solving, Efficent, Military Experience, Military Training, Finance, Management, Refinance, Home Equity Loans, Mortgage Servicing, FHA, Loss Mitigation, Loan Origination, Credit, Residential Mortgages, VA loans, Underwriting, Mortgage Banking, Loans, Credit Analysis, Consumer Lending, Government Loans, FHA financing, Customer Service, FHA Financing, VA Loans
Education
DeVry University-Texas 2004 — 2007
Bachelor of Business Administration (B.B.A.), Sales and Marketing, 3.2
Community College of the Air Force 2010 — 2013
Associate of Science (A.S.), Financial Management
Fossil Ridge High School 2000 — 2004
Diploma
Edward Jones April 2015 - Present
hibu March 2014 - November 2014
Bank of America November 2013 - March 2014
North Little Rock Athletic Club September 2013 - March 2014
United States Air Force October 2007 - October 2013
Remax Business 2006 - 2007
Skills
Leadership, Sales, Personal Training, Fitness, Fitness Training, Weight Training, Sports, Direct Sales, Online Advertising, Military Physical..., Nutrition, Strength Training, Wellness Coaching, Athletics, New Business Development, Online Marketing, CrossFit Level I..., Cardio respiratory..., Automated External..., Basic First Aid..., Proficient in Microsoft..., Excellent interpersonal..., Sports Nutrition, Digital Marketing, SEM, Marketing, Cold Calling, Sales Presentations, Social Media Marketing, Customer Service, ISSA Personal Training..., Internet Marketing, Google Adwords, B2B Marketing, Series 7, series 66, Life & Health Insurance...
Education
American Military University 2008 — 2012
Bachelor of Science (B.S.), Sports and Health Sciences
Community College of the Air Force 2009 — 2011
Associate's degree, Avionics Systems Technology
Bank of America January 2014 - Present
US Air Force Reserve March 2002 - Present
Bank of America June 2011 - January 2014
Xtreme Acro & Cheer April 2009 - November 2011
Nine West Group 2009 - 2009
Skills
Security Clearance, Military, Customer Service, Cpr Certified, Recruiting, Logistics, Microsoft Excel, Microsoft Office, Outlook, Risk Management, Credit, Consumer Lending, PowerPoint, Access, Microsoft Word, Process Improvement, Team Leadership, Team Building, Training, Public Speaking, Sales, Banking, Loans, Deposits, Finance, Operations Management, Program Management, Leadership Development, Refinance, Organizational..., Employee Training, Conflict Resolution, Operational Risk..., Military Experience, Human Resources, Software Documentation, Coaching, Leadership, Management, Government, Strategic Planning, Analysis, Performance Management, Interviews, Time Management, Policy, National Security, CPR Certified, Marketing, Research
Education
American InterContinental University 2014 — 2015
Master of Business Administration (M.B.A.), Operations Management and Supervision
Coastal Carolina University 2001 — 2007
BA, Interdisciplinary Studies
Community College of the Air Force 2002 — 2004
Associate of Science (A.S.), Business Administration, Management and Logistics
Bank of America (Signature Consultants) August 2015 - Present
Bank of America August 2015 - Present
Massachusetts Air National Guard August 2014 - Present
180 Degrees Consulting September 2014 - Present
Education
Tufts University - The Fletcher School of Law and Diplomacy 2014 — 2016
Master's Degree
Harvard Business School 2015 — 2016
Cross Registrant
Harvard University Graduate School of Education 2015 — 2016
Cross Registrant
Norwich University 2010 — 2013
Master's Degree
Michigan State University 2007 — 2010
Bachelor's Degree
Community College of the Air Force 2003 — 2007
Associate's Degree
Professional Education
Auctus IT January 2007 - Present
Bank of America 2011 - 2012
GSI Commerce January 2008 - December 2011
Beckman Coulter 2009 - 2011
Realogy June 2006 - January 2008
Cendant Corporation July 2002 - June 2006
Cendant Corporation June 2001 - June 2003
Royal Bank January 1996 - June 2001
Skills
Strategic Planning, Program Management, Managerial Finance, CRM, Business Process Design, SDLC, Software Deployment, Analysis, Budgets, Business Analysis, Business Intelligence, Change Management, Consulting, Cross-functional Team..., Enterprise Architecture, Enterprise Software, Governance, Human Resources, ITIL, Information Technology, Leadership, Management, Management Consulting, Outsourcing, PMO, PMP, Process Improvement, Project Management, Project Planning, Quality Assurance, Recruiting, Strategy, Team Leadership, Vendor Management
Education
ITIL Certification 2007 — 2007
ITIL Certification, Information Technology Infrastructure Library
MBA, Technology Management 2005 — 2007
MBA, University of Phoenix
6 Sigma Certification 2004 — 2004
Certificate, Advanced Green Belt Certification
PMP, Project Management Institute 2004 — 2004
Certificate, Project Management Professional
Concordia University 1998 — 2001
Bachelors, Management of Information Systems
Wells Fargo March 2015 - Present
Wells Fargo Bank September 2010 - March 2015
Wells Fargo September 2003 - September 2010
Wells Fargo 2001 - 2003
Wells Fargo 1998 - 2000
Bank of America 1997 - 1998
Skills
Financial Reporting, Commercial Lending, Financial Modeling, Commercial Banking, Credit Analysis, Risk Management, Relationship Management, Team Leadership, Strategic Planning, Credit, Loans, Treasury Management, Banking, Middle Market, Small Business Lending
Education
Florida Atlantic University 2001 — 2002
Master of Business Administration (MBA), Accounting and Business/Management
Concordia University 1992 — 1996
Bachelor of Commerce (BCom), Finance, General
PHH Mortgage August 2012 - Present
CBCInnovis May 2011 - August 2012
Allegro Funding Corp November 2009 - May 2011
Bank of America June 2007 - September 2007
Skills
Due Diligence, Risk Management, Data Analysis, Real Estate, Outlook, Analysis, Process Improvement, Customer Service, Microsoft Excel, Microsoft Office, Negotiation, Microsoft Word, Quality Assurance, Mortgage Lending, Mortgage Banking, Legal Compliance, Auditing, Account Management, Risk Analytics, Credit, Credit Risk, Credit Scoring, Title Insurance, Webinars, Loan Closings, Post Closing, Property Tax, Appraisals
Education
Concorde Career Institute-Jacksonville
Dentistry
The Florida Mortgage Brokers School
Brokers License, Mortgage
CreateSpace January 2012 - Present
United States Air Force April 2015 - Present
Capital One January 2015 - April 2015
Tidewater Finance Company September 2014 - December 2014
Bank of America September 2012 - April 2014
United States Air Force October 1988 - August 2012
United States Air Force June 2011 - May 2012
United States Air Force June 2010 - June 2011
United States Air Force June 2009 - June 2010
United States Air Force June 2008 - June 2009
Skills
Command, Information Assurance, Military Operations, USAF, Security Clearance, Quality Assurance, Microsoft Office, Resource Management, Training & Development, Process Improvement, Crisis Management, Human Resources, Profit and Loss, Facility Management, Supply Chain Management, Leadership, Program Management, Facilities Management, Aircraft, Aircraft Maintenance, Defense, Employee Training, Aerospace, Logistics, Government Contracting, Aviation, Training, Military, Military Experience, DoD
Education
Wilmington University 2000 — 2008
Master of Business Administration (MBA), Business Administration and Management, General, 3.95
Embry-Riddle Aeronautical University 1991 — 1993
Bachelor of Science (B.S.), Professional Aeronautic, 3.98
Community College of the Air Force 1991 — 1992
Associate of Arts and Sciences (AAS), General Aircraft Maintenance, 4.0
Mint Hill Tool Rental September 2012 - Present
Mint Hill Baptist Church February 2010 - August 2012
Bank of America October 1998 - January 2009
United States Air Force October 1972 - October 1998
Skills
Customer Service, Team Building, Leadership, Strategic Planning, Coaching
Education
Southeastern Baptist Theological Seminary 2010 — 2015
Master's Degree, M.Div. Pastoral Ministry, 3.5
Community College of the Air Force 1972 — 1998
Associate's Degree, Avionics Maintenance Technology/Technician
Park University 1989 — 1991
BS, Management, 4.0
University of Maryland University College 1980 — 1984
Associate's Degree, Business Administration and Management, General, 3.54
Deloitte November 2014 - May 2015
USPTO July 2014 - November 2014
Morgan Stanley Wealth Management November 2013 - May 2014
FICO May 2013 - October 2013
Bank of America July 2012 - January 2013
Fannie Mae November 2011 - June 2012
M Squared Strategies January 2008 - November 2011
Capital One November 2006 - December 2007
M Squared Strategies April 2005 - November 2006
American Red Cross December 2003 - April 2005
Skills
Project Planning, Project Implementation, Project Portfolio..., PMO, Green Belt, PMP, MS Project, SDLC, IT Governance, Change Management, Business Process..., Business Process Design, Performance Management, SharePoint, Waterfall, Business Management, Management Consulting, Program Management, Six Sigma, Blogging, Independent Contractors, Agile Project Management, Certified Scrum Master..., Management, CRM, Governance, Strategy, Business Process, Analysis, Project Delivery, Requirements Gathering, Team Leadership, Leadership, Project Management, Agile Methodologies, IT Strategy, Strategic Planning, Integration, Solution Architecture, Vendor Management, Business Transformation, Microsoft Project, Scrum
Education
The George Washington University 1997 — 1998
Masters Certificate, Project Management
Concordia University 1987 — 1992
Bachelor of Commerce, Administrative Management
SDDD How to Respond to a Multi-Step Bid
Bank of America August 2014 - Present
US Air Force Academy July 2013 - August 2014
US Air Force Academy November 2012 - June 2013
United States Air Force August 2009 - November 2012
Skills
Banking, Credit Cards, Consumer Lending, Small Business Lending, Mortgage Lending, Loans, Investment Banking, Refinance, Air Force, Human Resources, Team Building, Leadership, Military Personnel, Compensation & Benefits..., Personnel Actions, Aerospace Industries
Education
Excelsior College
Bachelor's Degree, Business
Community College of the Air Force
Associate of Science (AS), Human Resources Management
Community College of the Air Force
Associate of Science (AS), Aerospace Ground Equipment Technology
All Legal Services October 2013 - Present
NLSLA January 2013 - Present
Bank of America April 2012 - January 2013
LA County Bar Association October 2011 - April 2012
Skills
Legal Research, Banking, Legal Documents, Tax Law, PowerPoint, Personal Injury, Legal Writing, Insurance, Family Mediation, Family Law
Education
Concord Law School - Kaplan University 2007 — 2011
Jurist Doctor (JD), Law
International Education Foundation 2003 — 2007
Bachelor of Science; B. O. A, Applied Physics;
St. Mary Magdalen School August 2015 - Present
Premera Blue Cross April 2014 - Present
Premera Blue Cross January 2012 - April 2014
Phillips Webster P.L.L.C. April 2011 - September 2011
Bank of America March 2008 - May 2010
United States Air Force March 1999 - February 2009
Skills
Customer Relations, Customer Service, Customer Satisfaction, Team Mentoring, Team Building, Mentoring, Coaching, Leadership, Team Management, Research, Insurance, Analysts, Accounts Receivable, Banking, Team Leadership, Training, Program Management, Call Center, Financial Risk, Finance, Teamwork, Analysis
Education
Grand Canyon University 2009 — 2011
Bachelors of Science, Applied Management
Community College of the Air Force 2005 — 2007
Associate of Science, Aviation Management
Wells Fargo Home Mortgage August 2015 - Present
American Cancer Society January 2013 - Present
American Cancer Society November 2009 - Present
Wanken Family Chiropratic May 2014 - August 2015
Touching Hearts at Home Western Wisconsin June 2014 - October 2014
PHH Home Loans October 2012 - November 2013
Wells Fargo Home Mortgage February 2009 - October 2012
Bank of America August 2005 - February 2009
City of Saint Paul August 1995 - August 2005
Skills
Mortgage Lending, FHA, Loans, Residential Mortgages, Small Business, Credit, Underwriting, Finance, Credit Analysis, Mortgage Banking, Banking, Event Planning, Management, Public Speaking, Leadership, Loan Origination, VA Loans
Education
Concordia College 1984 — 1988
BA, Business Administration
Self-Employed March 2013 - Present
2Keys Corporation November 2011 - March 2013
Bank of America September 2010 - August 2011
Canada Post May 2008 - May 2010
Canada Post November 2004 - May 2008
Convergys August 2003 - November 2004
Pauwels Trafo Belgium June 2000 - August 2003
CN July 1998 - August 2000
CN January 1998 - August 2000
CN January 1995 - June 1998
Skills
Human Resources, Employee Relations, Personnel Management, Change Management, Employee Engagement, Organizational..., Performance Management, Succession Planning, Organizational..., Labor Relations, Workforce Planning, Training, Deferred Compensation, Leadership, Talent Acquisition, Talent Management, Strategy, Management, Employment Law, Policy, Organizational Design, HRIS, HR Policies, Job Descriptions, CRM, Sourcing, Onboarding, Employee Benefits, Recruiting, Business Transformation, Technical Recruiting, Employee Training, Job Evaluation, Executive Coaching, Conflict Resolution, Call Centers, Employer Branding, HR Consulting, Executive Search, Benefits Administration, Interviews, Career Development, Budgets, HR Transformation, Applicant Tracking..., Business Process, Coaching, New Hire Orientations, Leadership Development, Compensation & Benefit
Education
University of Manitoba 1998 — 2001
MBA, Marketing
Concordia University 1986 — 1991
BA Specialization, Psychology
Bank of America January 2011 - Present
SunTrust Bank September 2014 - September 2015
PNC Mortgage April 2014 - September 2014
Wells Fargo Home Mortgage January 2009 - December 2010
United States Air Force October 1997 - August 2002
Skills
Mortgage Lending, Mortgage Banking, Loans, Loan Origination, Banking, Credit, FHA, Residential Mortgages, Refinance, Credit Analysis, Consumer Lending, Retail Banking, Real Estate, Investments, First Time Home Buyers, Commercial Lending, Small Business Lending, USDA, Finance, Portfolio Management, Investment Properties, VA Loans, Residential Homes, Foreclosures, Single Family Homes, Short Sales, Sales
Education
Community College of the Air Force 2001 — 2002
IMS, INFORMATION SYSTEMS
East Gaston 1992 — 1995
Bank of Tokyo-Mitsubishi UFJ December 2014 - Present
JPMorgan Chase January 2013 - Present
GMS 2012 - Present
Bank of America May 2012 - September 2012
Citibank January 2011 - November 2011
Morgan Stanley May 2005 - October 2010
JP Morgan Chase July 2003 - January 2005
The Park Avenue Bank October 1989 - January 2001
Skills
MS Office Suite, Visio, AML/KYC, S.W.I.F.T, Equities, OTC Derivatives, DTCC, Treasury Services, Document Management, Cross-functional Team..., Strategic Thinking, Operations, Organized, Decisive, Client Interfacing, Business Analysis, Project Coordination, Crisis Management, Access, Outlook, Fixed Income, Banking, Financial Analysis, Customer Relations, Cash Management, Team Building, SDLC, Investment Banking, Microsoft Office, Customer Service, Management, CRM, Analysis, Finance, Strategy, Leadership, Financial Services, Training, Vendor Management, Risk Management, Financial Risk, Executive Management, Project Management, Portfolio Management, Capital Markets, Accounting, Investments, Budgets, Financial Planning, Credit
Education
Concordia College
BACHELORS OF SCIENCE, BUSINESS ADMINISTRATION
Dowling College
MBA, FINANCE / BANKING
AT&T July 2015 - Present
AT&T October 2013 - July 2015
United States Air Force February 2009 - February 2015
Bank of America January 2013 - September 2013
Brands Mart USA March 2012 - January 2013
Tacala, LLC August 2009 - August 2010
Skills
Social Networking, Social Media, Microsoft Office, Leadership, Management, Microsoft Word, PowerPoint, Customer Service, Team Building, Teamwork, Training, Microsoft Excel
Education
University of Phoenix 2014 — 2015
Bachelor of Business Administration (B.B.A.), Retailing and Retail Operations
Community College of the Air Force 2009 — 2012
Certification, Aviation/Airway Management and Operations
Kennesaw State University
Human Services, General
Bank of America December 2014 - Present
Intel Corporation April 2013 - Present
Smart Source Technical Staffing Solutions March 2012 - April 2012
Hyper Microsystems 2012 - 2012
Skills
Active Directory, Routers, TCP/IP, VPN, Windows Server, Cisco Technologies, Network Administration, Computer Hardware, Network Security, Switches, Windows 7, Cisco IOS, CCNA, Troubleshooting, Wireless Networking, Norton Ghost, Servers, Firewalls, WAN, VMware, Cisco Routers, Laptops, DNS, DHCP, XP, Cisco Wireless, System Administration, Remote Desktop, Network+, VoIP, Wireless Routers, Networking, Backup Exec, Disaster Recovery, Linux
Education
DeVry University 2009 — 2012
Bachelors of Science in Network and Communication Management, Computer Systems Networking and Telecommunications, 3.75
Computer Systems Institute 2006 — 2007
Perfect Trades LLC August 2010 - Present
Schenellbacher Sendon Group May 2009 - June 2010
Bank Of America December 2005 - September 2008
United States Air Force July 2001 - October 2005
Four Seasons Painting February 1998 - August 2001
Skills
Negotiation, Problem Solving, Customer Service, Word, Excel
Education
University of Phoenix 2009 — 2011
Master, Business Administration
University of Phoenix 2007 — 2010
Bachelor, Information Technology
Community College of the Air Force 2000 — 2006
Associate, Aerospace Engineering
Ally Financial Inc. July 2015 - Present
Bank of America June 2011 - Present
US Air Force Reserve August 2010 - Present
INSP June 2008 - June 2011
AgData October 2007 - June 2008
HSBC June 1995 - October 2007
Skills
ASP.NET, Databases, Project Management, Quality Assurance, SharePoint, Analysis, SQL, User Interface Design, Management, Leadership, SDLC, Visio, Project Planning, Microsoft SQL Server, .NET, Business Analysis, Web Development, Requirements Analysis, Software Documentation
Education
Community College of the Air Force 2012 — 2015
Associate of Arts and Sciences (A.A.S.), INFO RESOURCES MGT
Community College of the Air Force 2012 — 2015
Associate of Arts and Sciences (A.A.S.), BUS ADM/MGT TRANSPORT MGT
Saint Bonaventure University 2003 — 2005
Master of Business Administration (M.B.A.), Management and Marketing
State University of New York College at Buffalo 1990 — 1995
Bachelor of Science (BS), Computer Science
USAF and banking April 2004 - Present
Bank of America 1996 - 2000
United States Air Force 1981 - 1992
Skills
Event Planning, Government, Team Building, Customer Service, Public Speaking, Leadership, Fundraising, Nonprofits, Community Outreach, Budgets, Microsoft Word, Microsoft Office, Training
Education
fordsville high school 1976 — 1980
high school diploma with honors
Community College of the Air Force
Information Resources Management
Bank of America April 2009 - Present
Countrywide June 2005 - April 2009
Countrywide Financial 2005 - April 2009
KPMG August 2001 - June 2005
USAA January 1994 - October 2001
USAF May 1983 - April 1991
Skills
Security, Risk Management, SDLC, Process Improvement, Information Security, Enterprise Software, Information Security..., CISSP, Cloud Computing, Computer Security, Risk Assessment, Vulnerability Assessment, Unix, Information Technology, Vendor Management, Disaster Recovery
Education
The University of Texas at San Antonio 1991 — 1996
Community College of the US Air Force 1983 — 1991
Associates, Medical Technology
Walmart October 2014 - Present
First Data Corporation January 2009 - October 2014
USAA January 2007 - January 2009
Visa January 2004 - January 2007
Bank of America July 1999 - January 2004
American Express May 1989 - July 1999
Skills
AML, ISO8583, Falcon, Payments, Cards, GLBA, SSAE16, Credit Cards, Debit Cards
Education
Regis University 2006 — 2008
Masters, Business Administration
University of Phoenix 2001 — 2006
Bachelor of Science, Business Administration
Concord Law School - Kaplan University
Juris Doctorate, Law
iTalent Consulting Group July 2012 - Present
Independent Financial Advisor August 2008 - Present
United States Air Force January 1989 - Present
Bank of America 2010 - 2012
United States Census Bureau February 2009 - May 2010
JPMorgan Chase Bank July 2007 - August 2008
Merrill Lynch June 2006 - October 2006
Boehringer Ingelheim Pharmaceuticals July 2003 - October 2005
Novartis Pharmaceuticals June 2001 - March 2003
World Lending Group January 2000 - January 2001
Skills
Insurance, Investments, Customer Service, Risk Management, Training, Sales, Recruiting, Finance, Business Development, Budgets, Workshop Facilitation, Marketing, Teamwork, Change Management, Human Resources
Education
California State University
Bachelor of Science, Kinesiology
Community College of the Air Force
Information Management
Internship, Long Beach Memorial Medical Center
JPMorgan Chase October 2012 - Present
Bank of America July 2011 - October 2012
Barrett, Daffin April 2008 - April 2011
National Bankruptcy Services October 2005 - April 2008
The Buckley Firm October 1997 - October 2005
Star Management February 1996 - October 1997
Buckner, Alani & Young January 1995 - February 1996
AST Computer August 1992 - January 1995
Service Merchandise, Inc August 1984 - July 1992
Skills
Customer Service, Customer Satisfaction, Budgets, Coaching, Property Management, Leadership, Recruiting, Litigation, Inventory Management, Research, Networking, Legal Writing, Process Engineering, Contract Management, Information Technology, Shipping, Merchandising, Office Administration, Policy Analysis, Loan Servicing, Contract Negotiation, Mortgage Servicing, Risk Management, Due Diligence, Bankruptcy, Management, Process Improvement, Program Management, Mortgage Banking, Default, Loans, Loss Mitigation, Mortgage Lending, Real Estate, Banking, Credit, Foreclosures, Residential Mortgages, Loan Origination
Education
Concord Law School - Kaplan University 2005 — 2009
Juris Doctor, Law
Saddleback Community College
Associate of the Arts, Major
University of Phoenix
Bachelor of Science, Business Administration
Bank of America February 2015 - Present
Bank of America July 2009 - February 2015
Bank of America December 2008 - July 2009
Bank of America February 2006 - December 2008
LendingTree July 2001 - February 2006
MicroStrategy May 2000 - July 2001
Electronic Data Systems May 1998 - May 2000
United States Air Force March 1987 - May 1998
Skills
Data Warehousing, ETL, Business Intelligence, Informatica, Databases, SDLC, Oracle, Data Quality, Microsoft SQL Server, Vendor Management, Enterprise Software, SQL, IT Strategy, Data Integration, Microstrategy, Sybase, Teradata, Technology Management, Enterprise Architecture, Netezza, Datastage, Data Virtualization, Technical Leadership, IT Infrastructure..., IT Infrastructure..., IT Infrastructure Design, Composite Software, Data Services
Education
McKendree College 1991 — 1993
Bachelor of Science, Computer Science
Community College of the Air Force 1988 — 1990
Associate of Applied Science, Information Technology
Bank of America July 2015 - Present
Citizens Bank June 2014 - September 2014
FineStationery.com October 2013 - May 2014
CenturyLink January 2013 - May 2013
International Cruise and Excursions July 2012 - December 2012
TeleTech June 2011 - June 2012
Skills
Outbound Marketing, Account Management, Customer Service, Sales Operations, Sales Process, Marketing, Sales Management, Social Networking, Merchandising, Social Media, Customer Satisfaction, Time Management, Microsoft Office, Cashiering, Inventory Management, Microsoft Word, Military, Management, Microsoft Outlook, Call Centers, Sales, Software Documentation, Customer Retention, Customer Experience, Training, Customer Support, Leadership
Education
Community College of the Air Force
eGain Corporation June 2013 - Present
Taxware December 2012 - June 2013
ADP May 2008 - December 2012
Bank of America October 2003 - May 2008
Captivate Network October 1999 - June 2002
U.S. Air Force July 1987 - April 1990
Skills
Solution Selling, Selling, Sales, B2B, SaaS, Recruiting, Sales Management, Salesforce.com, Account Management, Sales Operations
Education
Community College of the US Air Force
Environmental Field Services, Inc. June 2014 - April 2015
Bank of America January 2012 - March 2014
Community First Credit Union October 2006 - May 2009
VyStar Credit Union October 2005 - June 2006
Skills
Customer Service, Computer Proficiency, Critical Thinking, Billing Process, Time Management, Active Learning, Call Centers, Verbal Behavior, Resolving Issues, Social Listening, Microsoft Office, Microsoft Excel, Microsoft Word, SAP, Financial Services, Professional Services
Education
Concorde Career Institute-Jacksonville 2010 — 2010
MEDICAL BILLING AND CODING INSURANCE, MEDICAL BILLING AND CODING INSURANCE
NATHAN BEDFORD FORREST HIGH SCHOOL 2002 — 2005
HIGH SCHOOL, GENERAL STUDIES
DiTRONICS Financial Services August 2014 - Present
Ditronics Financial Services August 2014 - April 2015
Global Cash Access March 2014 - August 2014
Global Cash Access April 2012 - March 2014
ZipRealty January 2010 - January 2014
Bank of America May 2009 - September 2011
Global Cash Access February 2008 - February 2009
First Republic Bank August 2007 - February 2008
USAF May 2003 - May 2007
Skills
Real Estate, Customer Service, Access, Risk Management, Microsoft Excel, Outlook, Microsoft Office, Analysis, Project Management, Strategic Planning, Team Building, Microsoft Word, Troubleshooting, Visio, Project Planning, Credit, Contract Negotiation, SharePoint, Financial Analysis, Program Management, Testing, Budgets, Management, Leadership
Education
University of Nevada-Las Vegas - College of Business 2009 — 2012
Masters, Management Information Systems
University of Nevada-Las Vegas 2005 — 2008
BSBA, Finance
Community College of the Air Force 2003 — 2006
Associates, Electronics
Consumer Financial Protection Bureau (CFPB) January 2015 - Present
Consumer Financial Protection Bureau May 2013 - January 2015
Digital Risk January 2013 - May 2013
Consumer Financial Protection Bureau June 2011 - January 2012
Bank of America August 2007 - June 2011
NAHREP Central Florida 2010 - 2011
Hispanic Chamber of Commerce of Metro Orlando 2007 - 2009
Homebanc Mortgage Corporation June 2004 - August 2007
United States Air Force January 2001 - January 2007
The Ritz-Carlton Hotel Company LLC 1997 - 2000
Skills
FHA, Loans, Loan Origination, Banking, Refinance, First Time Home Buyers, Referrals, Real Estate, REO, Short Sales, Negotiation, Mortgage Lending, Investments, Investment Properties, Mortgage Banking, Insurance, Residential Mortgages, Strategic Planning, Foreclosures, VA loans, Customer Service, Contract Negotiation, Social Media Marketing, Condos, Credit, Operations Management, Public Speaking, Relocation, Risk Management, Financial Analysis, Organizational..., Single Family Homes, Compliance, Real Estate Financing, Credit Analysis, VA, Mortgage, Home, Mortgage Industry, Conventional, Residential, Purchase, Budgeting, Customer Relations, Mortgage Compliance, Risk Assessment, Financial Services, Portfolio Management, USDA, Marketing
Education
University of Phoenix 2003 — 2005
MBA, Business Administration
Community College of the Air Force 2001 — 2003
A.A.S, Transportation/Logistics
University of Puerto Rico 1994 — 1999
B.S, Industrial Management
Rosa-Bell 1984 — 1994
RE/MAX Gold Coast June 2015 - Present
R.E. Quest Incorporated January 1998 - Present
Engel & Völkers August 2014 - June 2015
Urban Lending Solutions April 2014 - September 2014
Bank of America June 2010 - April 2014
Mastermind Realty Seminars February 2005 - June 2010
Keller Williams Realty, Inc. February 2001 - February 2005
RE/MAX January 1998 - February 2001
Skills
Real Estate, Investment Properties, Real Estate Transactions, Move Up Buyers, Relocation, Negotiation, Vacation Homes, Luxury Homes, Foreclosures, Buyer Representation, Referrals, Seller Representation, Townhomes, First Time Home Buyers, Single Family Homes, REO, Leadership, Listings, Entrepreneurship, Recruiting, Business Development, Real Estate Development, SFR, Condos, Mortgage Banking, Short Sales
Education
Kaplan University 2010 — 2012
Legal Assistant/Paralegal
Embry-Riddle Aeronautical University 1983 — 1985
Community College of the Air Force 1981 — 1983
Aeronautics/Aviation/Aerospace Science and Technology, General
US Department of Homeland Security September 2013 - Present
US Air Force Reserve March 2005 - Present
United States Department of Defense December 2008 - September 2013
Bank of America May 2005 - February 2008
United States Air Force September 1998 - March 2005
Skills
Outlook, Military Experience, PowerPoint, Public Speaking, Security Clearance, DoD, Microsoft Word, Research, Government, Team Building, Policy, Force Protection, National Security, Microsoft Office, Microsoft Excel, Customer Service, Budgets, English, Windows, Teaching, Negotiation, Editing, Administrative..., Technical Writing, Federal Law Enforcement, Immigration Law, Immigration Policy, Intelligence, Intelligence Analysis, Criminal Law, Team Leadership, Situational Leadership, Targeted Selection..., Emergency Response to..., Report Writing, Legal Research
Education
American Military University 2010 — 2014
Master of Arts (M.A.), International Relations and National Security Studies
Community College of the Air Force 2008 — 2013
Human Resource Management
California State University-Fullerton 2005 — 2008
Bachelor of Arts (B.A.), History
Meridian Health June 2015 - Present
Jewish Renaissance Medical Center January 2009 - June 2015
Jersey Medical Care, P.C. March 2008 - January 2009
Sovereign Bank August 2005 - August 2006
Bank of America April 2001 - August 2005
Skills
Credentialing, NCQA, Insurance, Microsoft Word, Medical Staff..., Microsoft Excel, CAQH, Microsoft PowerPoint, Microsoft Outlook, IntelliApp
Education
Concord Law School - Kaplan University 2015 — 2019
Juris Doctor (J.D.), Law
Berkeley College
B.S., Health Service Management
Middlesex County College
A.S., Business Administration
US Career Institute
Certificate, Medical Claims and Billing, 4.0
Leidos May 2015 - Present
Air National Guard September 2013 - Present
Bank of America October 2013 - April 2014
United States Air Force December 2010 - August 2013
Skills
Network Administration, Network Security, Operating Systems, Windows Server, VPN, IP Addressing, Windows 7, VMware, Windows Vista, Windows 8, Desktop Configuration, Microsoft SQL Server, Microsoft Office, VMware vSphere, TCP/IP, Active Directory, Firewalls, WLAN, VLAN, LAN-WAN, Customer Service, Routers, Switches, Subnetting, System Administration, Network Troubleshooting, Computer Hardware..., Security Clearance
Education
Community College of the Air Force 2014 — 2014
Associate's Degree, Information Technology
ITT Technical Institute-Norwood 2014 — 2014
Associate's Degree, Information Technology- Computer Network Systems
Western Oklahoma State College 2012 — 2013
Nationstar Mortgage August 2012 - Present
Capital One September 2011 - August 2012
Bank of America May 2007 - July 2011
United States Air Force November 2001 - September 2009
Skills
Loans, FHA, Sales Management, Mortgage Lending, Loan Origination, Training, Security Clearance, Credit, VA loans, Mortgage Banking, Finance, USDA, Refinance, Residential Mortgages, Underwriting, Military, Certified Mortgage..., FHA financing, Government Loans, Reverse Mortgages, Construction Loans, Credit Analysis, VA Loans, Real Estate Financing, FHA Financing
Education
Community College of the Air Force 2001 — 2007
Associate of Applied Science, Science Aviation Technology
AT&T January 2013 - Present
AT&T January 2012 - January 2013
AT&T September 2010 - December 2011
EDS, Inc. October 2005 - September 2010
HP Enterprise Services October 2008 - 2010
EDS September 2003 - October 2005
EDS February 2003 - September 2003
Bank of America January 2000 - February 2003
U.S. Air Force 1992 - 1998
Skills
Computer Hardware, Pre-sales Technical..., Customer Service, CCNA, CCENT, Cisco Technologies, Wireless, Avaya, SIP, Contact Centers, VoIP, Unified Communications, Telecommunications, Ethernet, Switches, HP, IP, System Deployment, Data Center, Cisco Call Manager, Troubleshooting, Enterprise Software, WAN, Pre-sales, Technical Support, Managed Services, LAN-WAN, Integration
Education
John Tyler Community College 1999 — 2001
IT Networking
Community College of the Air Force 1992 — 1998
A.S. Aircrew Operations, General
Bank of America January 2014 - Present
US Air Force Reserve September 2005 - Present
GameStop October 2011 - December 2012
United States Air Force September 1999 - September 2005
Skills
Management, Microsoft Office, Recruiting, Research, Aircraft Maintenance, Computers, Military
Education
Edison State University 2011 — 2013
Bachelor's degree, Supervision and Management
Community College of the Air Force 1999 — 2012
Canadian Western Bank September 2012 - Present
TD April 2011 - July 2012
Bank of America October 2010 - April 2011
Bank of America March 2010 - October 2010
John Molson School of Business September 2005 - April 2009
Skills
Temenos T24, Operations..., Big Data Analytics, Strategic Research &..., Operational..., Database..., Experience in SAS,..., Individual Contributor..., High Level Consulting..., Project Management, Consulting, Banking
Education
Concordia University 2005 — 2009
Bachelor's Degree, Management
redi-Group North America, LLC July 2014 - Present
U.S. Air Force Reserves January 2002 - Present
Pin-Point Solutions April 2014 - July 2014
MAU Workforce Solutions June 2012 - April 2014
Bank of America 2008 - 2012
First Reliance Bank January 2007 - February 2008
Wachovia National Bank November 2005 - January 2007
BB&T November 2004 - November 2005
US Navy September 1995 - January 2000
Skills
Management, Customer Service, Banking, Credit, Loans, Sales Management, Training & Development, Audit, Training, Sales, Human Resources, Financial Services, Recruiting, Military Training, Marketing, Leadership, Employee Training, Auditing, Employee Relations, Team Building, Talent Acquisition, Onboarding
Education
University of South Carolina-Columbia 2002 — 2004
Bachelor of Arts (B.A.), Political Science and Government
Community College of the US Air Force 2009 — 2010
Associate's Degree Education and Training Management, Training
University of South Carolina, Columbia Aug 2004 2002 — 2004
BA, Political Science
Clairvest Group Inc. August 2009 - July 2011
N-B Group of Companies October 2007 - May 2009
MBNA Canada Bank July 2003 - July 2007
Bank of America 2003 - 2007
Skills
Investment Management, Private Equity, Business Development, Institutional Investors, Investor Relations, Institutional..., Corporate Finance, Wealth Management
Education
CFA Institute 2007 — 2010
Concordia University 2007 — 2010
MBA
University of Ottawa 2003 — 2007
B.Com
College Jean-de-Brebeuf 2001 — 2003
International Baccalaureate
Wells Fargo September 2014 - Present
Bank of America June 2013 - February 2014
Wells Fargo July 2012 - May 2013
TIAA-CREF May 2012 - June 2012
Wells Fargo January 2012 - May 2012
Clear2Pay January 2011 - January 2012
Bank of America June 2010 - December 2010
Lowe's March 2010 - June 2010
Bank of America December 2008 - March 2010
ACN July 2008 - November 2008
Skills
Quality Center, Software Quality..., System Testing, SDLC, User Acceptance Testing, Test Planning, Test Director, Agile, Testing, Test Cases, Banking, SQL, Test Management, SharePoint, Defect Tracking, Regression, DB2, Quality Assurance, Mobile Devices, Mobile Phone Apps, JIRA, ClearQuest, Planview, System Integration..., Component Testing, Forecasting, Project Management, Requirements..., Functional Requirements, System Requirements, Waterfall, Manual Testing, Test Strategy, Risk Management, Release Management, Agile Methodologies, Regression Testing, Requirements Analysis, Business Requirements, Requirements Gathering, Performance Testing, Business Intelligence
Education
Troy University 1990 — 1993
MBA, Business Administration
Community College of the Air Force 1988 — 1991
AAS, Administrative Management
Edinboro University of Pennsylvania 1983 — 1985
BS, Computer Science
Youngstown State University 1979 — 1983
AAS, Computer Sc
Concordia Online Education, Concordia University-Portland February 2012 - Present
The Leukemia & Lymphoma Society 2009 - 2014
Concordia University Portland September 2009 - February 2012
Bank of America February 2007 - June 2009
Office Depot January 2000 - February 2007
Skills
Developing Talent, Efficiency Improvement, Organizational..., Interview Preparation, Change Leadership, Sales Management, Public Speaking, Change Management, Performance Improvement, Training, Coaching, Event Planning, Leadership Development, Customer Service, Leadership, Management, Microsoft Excel, Fundraising, Marketing, Teaching, Budgets, Research, Staff Development, Microsoft Office, PowerPoint, Strategic Planning, Program Management, Microsoft Word, Sales, Higher Education, Admissions, Team Building, Outlook, Recruiting, Nonprofits, Community Outreach, Program Development, Event Management, Marketing Strategy, Public Relations
Education
Concordia College-New York 2014 — 2016
Master of Science (M.S.), Business Leadership
University of Oregon 1997 — 1999
Bachelor of Science, Business Administration; Marketing
Sheldon High School
Bank of America January 2012 - Present
Chase Home Finance October 2009 - December 2012
BNC Mortgage May 2003 - December 2007
Finance America May 2003 - December 2007
Green Referral Ltd February 1999 - May 2003
Skills
Typing, Microsoft Office, Customer Service, Client Communication, Mortgage Lending, Banking, Call Centers, Loans, Management, Residential Mortgages, Sales, Time Management, Underwriting
Education
Computer Systems Institute 2008 — 2009
A+, A+, Networking+ & MCSA
Columbus State Community College Cols 1990 — 1992
Business major
Columbus Alternative High School (College Preparatory 1984 — 1989
High School, Diploma
Red Hat March 2006 - Present
CyBeRWErX January 2006 - March 2006
DST Innovis June 2003 - January 2005
Bank of America December 2000 - April 2003
xmlsolutions January 2000 - November 2000
Information Architects (f.k.a. Alydaar Software) November 1996 - October 1999
sts systems June 1990 - October 1996
Skills
Java Enterprise Edition, Software Development, Web Applications, Mobile Devices, Leadership, XML, Java, Agile Methodologies, Weblogic, Unix, JBoss Application Server, SDLC, Middleware, Spring, Hibernate, Microsoft SQL Server, Software Engineering, JavaScript, SQL
Education
Concordia University 1986 — 1989
Bachelor
University of Ottawa 1985 — 1986
BSc
Luxe Platinum Properties, Exclusive Affiliate of Christie's International Real Estate April 2013 - Present
Waggener Edstrom Worldwide June 2003 - December 2009
24 Hour Fitness February 2003 - May 2003
Milgard Windows & Doors October 2002 - February 2003
24 Hour Fitness September 2001 - October 2002
Columbia Sportswear Company July 2000 - June 2001
Bank of America April 1998 - July 2000
Skills
Microsoft Office, Microsoft Excel, Email, Research, Editing, Facebook, Customer Service, Collections, Financial Analysis, Financial Reporting, Spreadsheets, Banking, Fitness, Project Coordination, Project Management, Real Estate Transactions, Sales, New Business Development
Education
Concordia University 2001 — 2002
Master of Arts, Teaching; Elementary Education
Portland State University 1997 — 2000
B.S, Sociology; Human Relations
M&T Bank August 2013 - Present
First Niagara Bank August 2012 - August 2013
Bank of America November 2010 - August 2012
Bank of America May 2010 - November 2010
Bank of America January 2010 - May 2010
Bank Of America November 1997 - January 2010
SOFTBANK Services Group 1996 - 1997
Sigma Systems 1995 - 1997
Skills
Software Development, SDLC, Vendor Management, Enterprise Architecture, Business Analysis, Banking, IT Strategy, IT Management, Visio, Requirements Gathering, Risk Management, Process Improvement, Project Portfolio..., Solution Architecture, Business Process..., SQL, Data Warehousing, Mortgage Banking, Mortgage Servicing, Leadership, Retail Banking, Data Analysis, Integration, Requirements Analysis, Business Intelligence, Microsoft SQL Server, Oracle, IT Solutions, Software Project..., SharePoint, Disaster Recovery, Digital Innovation, Technological Innovation, Telecommunications, IT Operations, DB2, Portfolio Management, Program Management, Data Modeling, Systems Analysis, PMO, Business Architecture, Business Continuity, Agile Methodologies, Application Architecture, SOA, PMP, Information Security, Change Management, .NET
Education
Open Group Enterprise Architecture 2012 — 2012
TOGAF 9, Enterprise Architecture
Concord Law School - Kaplan University 2009 — 2009
Introduction to JD, Business Law
Bank Of America 2006 — 2007
Green Belt - 6 Sigma - DFSS, Mortgage Banking
Saint Bonaventure University 1999 — 2001
EMBA, Finance
University at Buffalo 1993 — 1996
BS, Computer Science
Санкт-Петербургский Государственный Политехнический Университет 1987 — 1991
Associate's degree, Automated Control Systems
High School 239: http://en.wikipedia.org/wiki/Saint_Petersburg_Lyceum_239
http://en.wikipedia.org/wiki/Saint_Petersburg_Lyceum_239, Math & Science
Bank of America May 2014 - Present
Bank of America March 2013 - May 2014
Bank of America May 2012 - March 2013
Bank of America December 2011 - May 2012
Bank of America February 2009 - December 2011
First Meridian Mortgage Corp. November 2007 - October 2008
First Meridian Mortgage Corporation November 2007 - October 2008
United Bancorp June 2007 - November 2007
New Century Mortgage Corp December 2004 - May 2007
Chase Home Finance (HLD) November 1998 - January 2004
Skills
Loan Servicing, Mortgage Lending, Mortgage Banking, Mortgage Underwriting, Loans, Credit, FHA, Mortgage Servicing
Education
Community College of the Air Force
Fritz's Pharmacy Inc. October 2014 - Present
FOX Sports October 2008 - September 2014
Bank of America February 2008 - June 2008
Scholastic January 2006 - May 2007
Young & Rubicam August 2004 - January 2006
Skills
Forecasting, Accounting, Financial Analysis, Financial Reporting, Microsoft Excel, Budgets, Financial Modeling, Finance, Account Reconciliation, Variance Analysis
Education
Wake Forest University 2012 — 2013
Master of Business Administration (MBA), General Management
Concord University 1998 — 2002
B.S.B.A, Finance
Bank of America July 2004 - Present
The US Pits 1995 - 2011
U.S. Postal Service 2001 - 2004
Bluestorm 2000 - 2001
US Air Force May 1991 - June 2000
US Air Force 1986 - 1991
Skills
Information Security, Information Security..., Vulnerability Assessment, CISSP, PCI DSS, Security, Business Continuity, Disaster Recovery, IT Audit, Computer Security, Information Technology, Network Security, GLBA, HIPAA, Vulnerability Management, Vendor Management, CISA, IT Strategy, COBIT, Governance, ISO 27001, Security Awareness, Security Audits, Physical security,..., system administration,...
Education
Community College of the Air Force 1998 — 2000
Associate of Science (A.S.), Computer Science
St. Louis Community College 1983 — 1984
Computer Science
Lincoln County R-II 1979 — 1983
Wells Fargo April 2015 - Present
Bank of America September 2013 - March 2015
IBM May 2007 - July 2013
IBM Global Services, Lexington, KY January 2002 - May 2007
Lexmark June 1999 - December 2001
Skills
Business Intelligence, Data Governance, Data Warehousing, ETL, Business Analysis, Data Modeling, Agile Methodologies, Data Integration, Business Objects, SOA, Data Analysis, Data Migration, Data Warehouse..., Datastage, SQL, Unix, Supply Chain, Solution Architecture, Data Marts, XML Schema, Management, Enterprise Architecture, Integration, Microstrategy, Marketing Strategy, Market Research, Program Management, Data Quality, Business Intelligence..., Business Requirements, Disaster Recovery, DB2, Architectures, Go-to-market Strategy, Strategy, Business Analytics, Architecture, XML, Requirements Analysis, Master Data Management, Oracle, Databases, PL/SQL, IT Strategy, Database Design, Requirements Gathering, Business Process, Software Project..., Performance Tuning, Vendor Management
Education
Sullivan University 2005 — 2007
Masters, Business Administration
Sullivan University 2001 — 2005
Masters, Managing Information Technology
McGill University 1996 — 1999
Certificate, Systems Analysis and Design
Concordia University 1993 — 1999
Bachelor of Comp.Sci, Software Systems
Hartley College 1979 — 1986
Citi April 2011 - Present
Bank of America October 2009 - April 2011
Cadwalader, Wickersham & Taft LLP January 2007 - October 2009
Justice Canada October 2005 - January 2007
Sidley Austin September 2004 - September 2005
Fasken Martineau DuMoulin October 2000 - August 2003
Education
Georgetown University Law Center 2003 — 2004
LLM, Law, With distinction
The University of British Columbia 1995 — 1998
LL.B
University of Toronto 1994 — 1995
M.A., History
Concordia University 1991 — 1994
B.A. (Hons.), History
Bank Of America June 1992 - Present
Education
Concordia College 1988 — 1992
Bank of America March 2008 - Present
Southland Log Homes 2004 - 2007
US Air Force 1993 - 2003
USAF 1991 - 1993
USAF 1989 - 1991
USAF 1983 - 1985
Skills
Training, Human Resources, Leadership, Management
Education
Community College of the Air Force 1989 — 1993
AA, Instruction of Technology, Instructor in Techology
Community College of the Air Force 1988 — 1993
AA, Personnel Management
Community College of the Air Force 1982 — 1988
AA, Administrative Management
Bank of America December 2001 - Present
Sony Pictures 1996 - 2001
Education
Community College of the Air Force 1988 — 1992
Wells Fargo Bank January 2004 - Present
Bank of America February 2000 - January 2004
GMAC September 1992 - February 2000
US Air Force September 1980 - August 1992
Reg Baker CPA 1990 - 1992
Skills
Credit, Loans, Financial Analysis, Portfolio Management, Underwriting, Financial Risk, Commercial Lending, Sales, Banking, Risk Management, Credit Analysis, Commercial Banking, Credit Risk, Mortgage Lending, Relationship Management, Treasury Management, Cash Management
Education
Hawaii Pacific University 1987 — 1991
BS Bus Admin, Accounting
Community College of the US Air Force 1985 — 1987
AS, Electronis Systems
Keller Graduate School of Management of DeVry University
MBA - Accounting
Chaminade College Prep
Chaminade college prep
Linda vista
Linda vista
Expedia, Inc. January 2013 - Present
Bank of America June 2012 - January 2013
T-Mobile March 2011 - June 2012
Serials Solutions September 2010 - February 2011
Premera Blue Cross August 2010 - September 2010
Microsoft March 2010 - August 2010
JPMorgan Chase September 2008 - November 2009
Washington Mutual, Inc. August 2005 - September 2008
Nordstrom October 1999 - August 2005
SolutionsIQ December 1996 - December 1999
Skills
Disaster Recovery, Databases, Troubleshooting, Replication, Clustering, Data Migration, SQL Server, SQL, Database Administration, SSIS, Visio, Data Modeling, Windows, Database Design, Windows Server 2003, SQL Tuning, T-SQL, SDLC, ETL, Windows Server, High Availability, VBScript, Integration, Visual Basic
Education
University of Maryland University College 1995 — 2010
Bachelor of Science, Information Systems Management (IFSM)
University of Maryland University College 1989 — 1999
Associate in Arts, Computer Studies
Community College of the Air Force 1983 — 1992
Associate in Applied Science, Aerospace Ground Equipment Technology
Bank of America March 2010 - Present
Bank of America June 2004 - March 2010
TekSystems (Bank of America) January 2004 - June 2004
SBC/Ameritech (AT&T) 1998 - 2003
Skills
Solaris, Servers, Operating Systems, TCP/IP, Process Improvement, Troubleshooting, Oracle, Technical Management, Productivity Improvement, Project Management, IT Risk Management, Cyber Assurance, Information Protection, IS Audit Methodology, Action Driven Leadership, IT Infrastructure..., Enterprise Data..., Communication Strategies, Change Management, Inventory Control, Application Integration, Risk Management, Systems Management, Resource Management, Redhat Linux, BMC Remedy, Maximo, Repliweb, SSRS, IIS, Informatica, Microsoft SQL Server, Microsoft Windows Server, Microsoft Office
Education
University of Phoenix, Chandler, AZ
Masters Degree, Business Administration
Milwaukee School of Engineering, Milwaukee, WI
Bachelor of Science, Systems Management
Weber State University, Ogden, UT
Associate of Science, Business Communications
Community College of the U.S. Air Force, Clearfield, UT
Associate of Science, Avionics Technology
Bank of America January 2010 - Present
GE Capital January 1982 - January 2001
Education
Concordia College 1979 — 1983
Bachelor of Arts, History, Political Science, Econ
DBHS
Fiserv November 2014 - Present
Bank of America December 2013 - November 2014
Bank of America June 2013 - December 2013
Bank of America October 2011 - June 2013
Bank of America October 2010 - October 2011
Abbott Laboratories June 2009 - October 2010
Bank of Montreal January 1996 - February 1999
Skills
Project Management, Process Improvement, Business Process..., Vendor Management, Visio, SharePoint, Training, Teamwork, Team-oriented, Program Management, Pharmaceutical Industry, Following Up, Managing Meetings, Strategy, Analysis, Customer Experience, Keen Listener, Move Management, Risk Management, Performance Improvement, Business Process Mapping, Analytics, Budgets, Business Analysis, Change Management, Cross-functional Team..., Customer Service, Data Analysis, Integration, Leadership, Management, Project Portfolio..., Six Sigma, Team Leadership, Executive Coaching, Kaizen
Education
Concordia University-St. Paul 2006 — 2007
B.A., Marketing Management
Concordia University 1997 — 2000
Marketing Management, Political Science
College Montmorency 1994 — 1997
Social Science, Social Science
Shelstar Mortgage Capital 2002 - Present
I Shelstar Enterprises, Inc. 1995 - Present
PG&E 1989 - 1996
Bank of America 1981 - 1986
U.S. Department of Commerce 1973 - 1974
Education
Concord Law School - Kaplan University
Juris Doctor
New York University
MBA, Marketing and International Business
Syracuse University - Maxwell School of Citizenship and Public Affairs
BA, Political Science
United States Bureau of Reclamation November 2007 - Present
Bank of America 2004 - 2007
United States Air Force May 2003 - January 2004
United States Air Force 2000 - 2004
United States Air Force February 2001 - July 2001
United States Air Force March 1994 - January 2000
United States Air Force January 1992 - January 1994
United States Air Force November 1988 - November 1991
Skills
NERC, Compliance Management, FISMA, IT Management, IT Operations, Network Operations, Network Security, DoDAF, Program Management, Procurement, Computer Network..., Network Administration, Security, System Administration
Education
Community College of the Air Force 1992 — 1994
Associate of Applied Science (AAS), Information Systems Operations Management
University of Maryland University College
Bank of America March 2007 - Present
Childress Klein Properties January 2003 - March 2007
Lincoln Property Company 2001 - 2004
Caterpillar Inc. 1997 - 2002
Skills
Project Management, Infrastructure, Facilities Management, Engineering, Corporate Real Estate, Disaster Recovery, Construction Management, Troubleshooting, Vendor Management, Construction, Six Sigma, Contract Management, Contract Negotiation, Data Center, Program Management, Operations Management, Energy Efficiency, HVAC, Process Scheduler
Education
USAF 1992 — 1996
Associate, Electrical/Mech Technology
Community College of the US Air Force
ASC Signal Corporation January 2010 - Present
Bank of America September 1984 - November 2009
Skills
Financial Analysis, Risk Management, Letters of Credit, International Trade, Treasury Management, IT Management, Business Strategy, Cash Flow, FX Options, FX Hedging, Internal Controls, Process Improvement, Analysis
Education
Concordia University 1979 — 1982
Bachelor's Degree, Finance
Dawson College 1976 — 1978
monklands high school 1971 — 1975
Merrill Lynch September 2013 - Present
JPMorgan Chase Bank April 2013 - September 2013
JPMorgan Chase December 2011 - March 2013
Chase Investment Services Corporation (C.I.S.C.) December 2011 - March 2013
Edward Jones November 2009 - April 2010
Bank of America August 2009 - October 2009
JPMorgan Chase May 2007 - August 2009
United States Air Force September 2002 - July 2006
Skills
Team Leadership, Customer Service, Sales, Investments, Strategic Planning, Inventory Management, Risk Management, Private Banking, Project Management, Financial Analysis, Financial Reporting, Finance, Strategic Financial..., Financial Markets, Financial Services, Financial Statements, Financial Audits, Banking, Investment Banking, Retail Banking, Credit, Mortgage Banking, Business Analysis, Relationship Management, Building Relationships, Public Speaking, Investor Relations, Microsoft Excel, PowerPoint, Microsoft Office, Cold Calling
Education
Eastern Michigan University 2010 — 2012
Master of Business Administration (MBA), Finance
Eastern Michigan University 2007 — 2008
Bachelor of Business Administration (BBA), Finance
Oakland Community College 2006 — 2007
ABA, Business Administration
Community College of the Air Force 2002 — 2006
AAS, Construction Technology
Peterson AFB, CO May 2012 - Present
Luke AFB, AZ October 2003 - March 2012
Ramstein AB, Germany March 2001 - May 2003
Kunsan AB, ROK January 2000 - February 2001
Keesler AFB, MS October 1998 - December 1999
Bank of America August 1994 - March 1998
FootAction USA December 1993 - March 1998
Education
Webster University 2008 — 2011
Master of Arts (MA), Business and Organizational Security Management
University of Maryland University College 2001 — 2008
Bachelor of Applied Science (B.A.Sc.), Psychology
Community College of the Air Force 2003 — 2004
Associate of Arts and Sciences (A.A.S.), Pharmacy Technician/Assistant
Community College of the Air Force 1998 — 2000
Associate of Arts and Sciences (A.A.S.), Criminal Justice/Police Science
Bank of America June 2002 - Present
Info Systems, Inc. October 1999 - June 2002
Ameristar Technologies January 1996 - October 1999
United States Air Force September 1978 - January 1996
Skills
network server, Data Management, Aircraft Maintenance, automotive maintenance, residential construction, Welding
Education
Community College of the Air Force 1995 — 1995
Earned 38 of 64 credits for Associates Degree in Aircraft Systems Technology, Airframe Mechanics and Aircraft Maintenance Technology/Technician
USAF NCO Academy 1993 — 1993
Certification in Total Quality Management, Certification in Human Resources Management
USAF NCO Leadership School 1987 — 1987
Certification in Supervisory Leadership, Certification in Managerial Communication
Sarasota High School
HS
FAA September 2011 - Present
Bank of America March 2008 - January 2011
U.S. Air Force Reserve October 2005 - October 2009
Victoria's August 2006 - May 2008
Oklahoma Air National Guard January 2002 - October 2005
Oklahoma Air National Guard April 1999 - January 2002
Education
Community College of the Air Force
Associate Degree, Information Technology
Bank of America March 2014 - March 2015
Bank of America July 2013 - February 2014
Bank of America September 2012 - July 2013
Bank of America August 2011 - September 2012
Bank of America March 2011 - August 2011
Verizon Wireless December 2001 - August 2010
United States Air Force September 1995 - January 1998
United States Air Force October 1991 - September 1995
Skills
Call Centers, Customer Service, Sales, Banking, Customer Experience, Customer Satisfaction, Customer Retention, Account Management, Analysis, Credit, Process Improvement, Finance, Loans, Credit Cards, Risk Management, Relationship Management, Training, Leadership, Business Analysis, Time Management, Financial Analysis, Management, Payments, Team Management, Financial Services, Outlook, Access, Team Building, Coaching, Teamwork, Team Leadership, Software Documentation, Operations Management, Data Analysis, Portfolio Management, Performance Management, Budgets, Mortgage Banking, Loan Servicing, Mortgage Servicing, Cash Management, Cross Selling, Business Development, Analytics, Fraud
Education
Tidewater Community College 2015 — 2015
Certified Biller and Coding Specialist, Medical Billing and Coding
Community College of the US Air Force
Strayer University
University of Maryland College Park
American Financial Network, Inc. September 2015 - Present
Loan Simple, Inc February 2015 - Present
Bank of America October 2014 - February 2015
Platinum Home Mortgage (NMLS ID #13589) November 2013 - February 2014
Fruzen Yogurt Group March 2011 - September 2013
Kaplan Higher Education July 2008 - March 2010
Ocwen Financial Corporation December 2007 - October 2008
Skills
Business Strategy, New Business Development, Strategic Planning, Management, Marketing Strategy, Leadership, Recruiting, Strategy, Investments, Mortgage Lending, Exit Strategies, Human Resources, Start-up Consulting, Team Building, Sales, Banking, Management Consulting, Strategy Development, Six Sigma, Loans, Credit, Customer Service
Education
Concord Law School - Kaplan University 2010 — 2013
Executive Juris Doctorate/ EJD, Corporate Law and Taxation
University of the Incarnate Word 2000 — 2003
Master of Business Administration (MBA), Marketing/Marketing Management, General, 3.9
University of the Incarnate Word 2000 — 2003
Bachelor’s Degree, MKT/MGT
Bank of America July 2012 - Present
MCAS Marine Base Miramar June 1998 - Present
JPMorgan Chase August 2007 - April 2011
Chase January 2007 - January 2010
JPMorgan Chase August 2007 - October 2009
Midland Credit Management, Encore Capital January 1998 - January 2007
Rely Security January 1996 - January 1998
Skills
Customer Service, Mortgage Lending, Mortgage Underwriting, Program Management, Credit, Training, Underwriting, Finance, Banking, Refinance, Process Improvement, Credit Analysis, Loans, Risk Management, Credit Risk, Loss Mitigation, Sales
Education
Miramar Community College 2007 — 2007
certificate in computer processing, computers
De La Salle University 1982 — 1987
MBA, Business
Concordia College 1978 — 1981
Bachelors of Science, English
Concordia College 1977 — 1981
Bachelors, English and Science
Miramar College
Bank of America Senior Vice President Program Manager Home Loan SalesBank of AmericaMay 2013 - February 2014
Bank of America May 2011 - May 2013
Bank of America May 2006 - May 2011
Bank of America August 2003 - 2006
Bank of America 2002 - 2003
Bank of America 1999 - 2002
Bank of America 1998 - 1999
Bank of America 1996 - 1998
Richmond Federal Credit Union 1994 - 1998
Skills
Program Management, Risk Management, Vendor Management, Process Improvement, SDLC, Banking, Change Management, Business Analysis, Business Process..., Portfolio Management, Call Centers, Leadership, Loans, Management, Mortgage Lending, Leadership Development, Mentoring Of Staff
Education
Concord University 1982 — 1986
Bachelor of Science (B.S.), Business Adminstration and Management, 3.3 GPA
Bank of America December 2012 - Present
Delaware Air National Guard November 2012 - Present
United States Air Force July 2007 - November 2012
Harmony Construction Inc. October 2005 - June 2007
Skills
DoD, Military, Operations Management, Process Improvement, Program Management, Security Clearance, Team Leadership
Education
University of Maryland University College 2009 — 2012
Bachelor of Science (B.S.), Management Studies
Community College of the Air Force 2009 — 2011
Associate in Applied Science, Munitions Systems/Ordinance Technology
FDIC August 2010 - Present
Bank of America April 2003 - May 2008
Education
Community College of the US Air Force
Associate's Degree, Aerospace, Aeronautical and Astronautical Engineering
Golden Gate University
Bachelor's Degree, BS Management
Ranger College
Associate's Degree, Accounting and Finance
St. Mary's University
Master's Degree, Computer Information Systems CIS
Rose International October 2013 - Present
Bank of America 2014 - 2015
Bank of America 2014 - 2015
ESG International August 2013 - October 2013
United States Air Force September 2010 - October 2012
99th Communications Squadron, Nellis Air Force Base August 2006 - August 2010
HQ AFWA, Offutt Air Force Base, Nebraska September 2003 - July 2006
375th Communications Squadron, Scott Air Force June 2001 - August 2003
United States Air Force August 1994 - June 2001
Skills
Leadership, Technical Leadership, IT Operations, Cross-functional Team..., Information Technology, Information Assurance, Information Security, Operating Budgets, Project Management, Problem Solving, IT Management, IT Service Management, Building Relationships, Professional Mentoring, DoD, Security, Command, National Security, Operational Planning, Computer Security, Security Clearance, Program Management, Military, Top Secret, Information Security...
Education
Air University 2010 — 2011
Air Command and Staff College
Park University 1996 — 2000
B.S
Community College of the Air Force
A.S
Bank of America 2006 - 2013
Aegis Medical Systems March 2003 - September 2006
Skills
Fluent in Spanish, Extensive Customer..., Excellent Communication..., Time Management Skills, Proven Leadership..., Proficient with..., QuickBooks, Exceptional Analytic..., Data Entry, 45wpm
Education
Concorde Career College-North Hollywood 2002 — 2003
Insurance Coding Specialist
San Fernando High School 1996 — 1999
General Studies
WESTconsin Credit Union October 2013 - Present
WESTconsin Credit Union January 2011 - September 2013
WESTconsin Credit Union 2010 - 2011
AnchorBank 2009 - 2010
Bank of America 2003 - 2008
Conseco Finance Service Corp 2001 - 2003
Education
Concordia College 1996 — 2000
Bachelor of Arts (BA)
U.S. Department of Health and Human Services December 2014 - Present
Bank of America March 2010 - September 2013
Bank of America February 2006 - March 2010
Bank of America February 2001 - February 2006
Bank of America July 1999 - February 2001
United States Air Force December 1978 - December 1998
Skills
Microsoft Office, Communication, Team Building
Education
Community College of the Air Force 1980 — 1984
Associate of Science (AS), Business Management, B -C
Nazarene Indian School 1966 — 1969
High School, General, A
CoreLogic 2013 - Present
EverBank May 2010 - March 2013
Bank of America January 2004 - May 2009
Skills
Finance, Compliance, Analytics, Employee Training, Decision Support, Team Building, Client Relations Skills, Negotiation, Due Diligence, Notary Public, Loss Mitigation, FHA, Customer Service
Education
Florida State College at Jacksonville 2010 — 2014
Bachelor Management and Supervision
Concorde Career Institute-Jacksonville 1990 — 1991
Medical Office Management/Administration