Bank of America
Industry: Investment banking company
DescriptionThe Bank of America Corporation is an American multinational investment bank and financial services company based in Charlotte, North Carolina with central hubs in New York City, London, Hong Kong, Minneapolis, and Toronto. Bank of America was formed through NationsBank's acquisition of BankAmerica in 1998. Customer service: 810 1 315-724-4022 Credit card support: 810 1 757-677-4701 CEO: Brian T. Moynihan (Jan 1, 2010–) Headquarters: Charlotte, North Carolina, United States Subsidiaries: Bank of America Merrill Lynch, Merrill Edge, Did you know: Bank of America is the ninth-largest bank in the world by total assets ($2,281.23 B). wikipedia.org
Bank of America List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Bank of America. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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110,318 Bank of America employees in database. Find out everything there's to know about Bank of America employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Bank of America Employees
TitleMax August 2012 - Present
Bank of America November 2011 - August 2012
Taco Bell May 2009 - October 2011
Taco Bell October 2008 - May 2009
Skills
Management, Customer Service, Spanish, Banking, Leadership, Customer Satisfaction, Retail, Sales, Sales Management, Inventory Management, Customer Retention, Employee Training, Time Management, Team Leadership, Account Reconciliation, Accounting, Payments
Education
The University of Texas at Dallas 2014 — 2016
Business Administration and Management, General
Eastfield College
Eastfield College
Richland College
mesquite high school
Humana October 2014 - Present
Capital One February 2014 - October 2014
Bank of America October 2011 - December 2013
Continental Airlines March 2007 - November 2010
Bank of America October 2004 - January 2007
Skills
Customer Service, Training, Team Leadership, Management, Microsoft Office, Teamwork, Data Entry, Microsoft Word, Microsoft Excel, Policy, Employee Training, Supervisory Skills, Time Management, Customer Satisfaction, Team Building, Social Networking, Telephone Skills, Project Management, PowerPoint, Leadership, Branch Banking, Cash Handling Experience, Money Management, Cpr Certified, Process Scheduler, Call Centers, Administration, Software Documentation, Event Planning, Public Speaking, Marketing, Coaching, Social Media, Social Media Marketing, Marketing Strategy, Clerical Skills, Airports, Aviation, Commercial Aviation, Flight Safety, Self-starter, Parenthood, First Aid, Spreadsheets, Office Administration, Goal Oriented, Customer Experience, Strategic Planning, Medical Billing, Claims Handling
Education
Richland Community College
N\A, Business Administration and Management, General
Eastfield College 2004 — 2006
Associates, Early Childhood Education and Teaching
H.Grady Spruce 1998 — 2002
Diploma, Basic
Kaplan College-Dallas 2015 — 2016
Certificate, Medical Billing
Ocwen Financial Corporation - US March 2015 - Present
PennyMac Loan Services, LLC June 2014 - December 2014
Ecova November 2013 - February 2014
Fidelity National Agency Solutions November 2012 - January 2013
Bank of America August 2010 - May 2012
Bank of America March 2010 - August 2010
Bank of America May 2008 - March 2009
Skills
Fiserv, PACER, MSP, LPS Desktop, HSSN, FHA Connection, Neighborhood Watch, CAIVRS, Citrix, ResWare, NICE, RealServ, Homesaver, Homebase, LAMP, LAFA, CARDS, SharePoint, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Outlook, Microsoft Publisher, AS400 Administration, LSAMS, Lotus Notes, Loan Origination, Loan Modifications, Loan Servicing, Loan Processor, Mortgage Closer, Mortgage Underwriting, Mortgage Servicing, Foreclosures, Bankruptcy, Customer Service, HUD Audits, FHA, HAMP, HAFA, Refinance, GNMA, FHLMC, Partial Claims, Home Retention, Oracle, Team Leadership, Coaching, Team Building
Education
Eastfield College 2015 — 2017
Associate’s Degree, Business Administration, Management and Operations
Lake Highlands High School 2004 — 2008
High School Diploma
Techtronic Industries January 2014 - Present
Self Employed October 2012 - Present
Blake Medical Center January 2013 - January 2014
Bank of America March 2012 - October 2012
Enterprise Rent-A-Car September 2010 - March 2012
Skills
Benefit Cost Analysis, Management, Sales Management, Painting, Inventory Management, Economics, Baseball, Team Leadership, Time Management, Communication Skills, Sales, business to business..., B2B, Marketing, Customer Service, Microsoft Word, Marketing Strategy, Microsoft Excel, PowerPoint, Leadership, Microsoft Office
Education
Eckerd College 2006 — 2010
Bachelor of Arts (BA), Economics
Bank of America August 1986 - Present
Skills
Loans, Risk Management, Call Centers, Credit, Consumer Lending, Banking, Financial Risk, Relationship Management
Education
Eckerd College 1981 — 1985
Bachelor's Degree, Business Administration and Management, General
Payment Alliance International February 2012 - Present
Bank of America March 2008 - December 2011
National Processing Company October 2000 - March 2008
Skills
Relationship Management, Business Analysis, Risk Management, Process Improvement, Data Analysis, Project Management, Business Continuity, Financial Analysis, Banking, Call Centers, Credit, Management
Education
ECPI College of Technology
Medical Computer Specialist, Medical Informatics
Page High School
T-Mobile January 2015 - Present
Vox Technologies February 2012 - January 2015
Vox Technologies July 2012 - July 2013
Bank of America October 2010 - January 2012
T-Mobile February 2008 - March 2010
Skills
Customer Service, Data Entry, Customer Satisfaction, Outlook, Call Centers, Sales, Account Management, Strategic Planning, New Business Development, Sales Operations, Direct Sales, Business Development, CRM, Marketing, Marketing Strategy, Customer Retention
Education
Texas A&M University-Commerce 2012 — 2016
Bachelor’s Degree, Bilingual Education EC-6
Eastfield College 2010 — 2012
Associate’s Degree, Associate in Science
Thrive Consulting, LLC 2012 - Present
Charlotte Chamber of Commerce 2015 - 2015
Impact International 2013 - 2015
LPL Financial February 2010 - November 2012
RoundPoint Mortgage February 2009 - February 2010
Bank of America November 2004 - December 2008
Bank of America 2005 - 2007
Bank of America 2004 - 2005
Lowe's Companies April 2003 - November 2004
The Home Depot June 2002 - March 2003
Skills
Leadership Development..., Executive Coaching, Team Effectiveness, Organizational culture..., Organizational..., Innovation Development, Leadership Development, Coaching, Strategy, Change Management, Organizational Culture, Performance Management, Organizational..., Organizational Design, Talent Management, Culture Change, Performance Consulting, Succession Planning, Program Management, Strategic Planning, Training, Management Consulting, Start-ups, Onboarding, Recruiting, Human Resources, Leadership, Executive Development, Career Development, Performance Improvement, Management, Consulting, Entrepreneurship
Education
University of South Florida 1998 — 2004
Ph.D., Industrial/Organizational Psychology
Eckerd College 1991 — 1995
B.A., Psychology & Management
Self-employed 2012 - Present
Bank of America March 2010 - December 2011
Credit Solutions January 2009 - March 2010
Skills
QuickBooks, Microsoft Office, Microsoft Excel, Microsoft Office 2007, Tax Preparation, Property Management, Credit Analysis, PowerPoint, Accounts Receivable, Team Leadership, Leasing, Mortgage Servicing
Education
Liberty Tax School 2012 — 2013
Registered Tax Preparer
Eastfield College 2007 — 2013
Associate of Arts and Sciences (A.A.S.), Accounting and Business/Management
Cardinal Financial, LP June 2013 - Present
theBridge Foursquare Church March 2014 - Present
Belmont Foursquare Church August 2012 - February 2014
Belmont Foursquare Church August 2012 - February 2014
Southeast District of the Foursquare Church January 2012 - February 2014
Bank of America December 2012 - June 2013
Access Vocational Services, LLC September 2011 - November 2012
New Harvest Church June 2009 - August 2012
RHA Health Service, Inc April 2008 - September 2011
Zeake Inc. May 2001 - April 2009
Skills
Public Speaking, Community Outreach, Nonprofits, Developmental..., Leadership, Project Management, Strategic Planning, Volunteer Management, Social Services, Leadership Development, Case Management, Fundraising, Grant Writing, Mortgage Lending, Coaching, Customer Service, FHA, Sales
Education
ECPI College of Technology 2010 — 2011
Northwest Cabarrus High 1996 — 2000
High School Diploma, General Study
United States Postal Service June 2014 - Present
Verizon May 2011 - December 2013
Macy's 2005 - 2011
Bank of America 2008 - 2009
Skills
Java, Microsoft Office, HTML, C++, C, SQL, Microsoft Excel, Windows, JavaScript, PowerPoint, Microsoft Word, Customer Service, MySQL, Linux, Teamwork
Education
ECPI University 2011 — 2013
Bachelor's Degree, Computer and Information Sciences, Network Security
Mary Kay Cosmetics March 2013 - Present
Self-employed February 2011 - Present
Owner of Snapshotmemories-photography May 2000 - Present
Glazer's Distributors January 2005 - March 2006
Baylor Health Care System Recruiting January 2000 - May 2003
Bank of America March 1995 - January 2000
Skills
Accounting, Financial Analysis, Management Consulting, Financial Reporting, Auditing, Internal Controls, Business Analysis, Tax, Financial Accounting, Business Process..., Microsoft Excel, Change Management, Accounts Payable, Accounts Receivable, General Ledger, Outlook, Customer Service
Education
Eastfield College 2008 — 2012
Associate's degree, Social Work
Acosta Sales & Marketing February 2014 - Present
Marketstar/ HTC 2007 - December 2013
Mad Events, LLC May 2012 - February 2013
Holiday Barn Pet Resorts January 2012 - November 2012
Creative Management Group July 2009 - October 2012
Avail Marketing 2011 - 2012
MT. Gilead FGIM 2001 - 2012
Capital One 2006 - 2007
Bank of America 2005 - 2006
Skills
Customer Service, Sales Presentations, Sales, Promotions, Praise & Worship, Team Leadership, Fitness, Holistic Health, Mental Health, Salsa, Technical Presentations, Recruitment Advertising, Volunteer Recruiting, Management, Technical Leadership, Brand Awareness, Field Work, Microsoft Office, Microsoft Excel, Microsoft Word, Yoga, Recruiting, Events, PowerPoint, Problem Solving, Marketing, Brand Ambassadorship, Brand Performance, Promotional Staffing, Event Based Marketing, Training, Public Speaking, Social Networking, Social Media Marketing, Event Management
Education
ECPI College of Technology 2007 — 2008
Business Administration
Monacan High 1994 — 1997
GE Lighting June 2014 - Present
GE Lighting September 2011 - August 2015
Wells Fargo January 2011 - September 2011
Bank of America August 2005 - November 2009
Bank of America April 2003 - August 2005
Bank of America April 2002 - April 2003
Bank of America July 2001 - May 2002
Skills
Cross-functional Team..., Product Development, Product Management, Process Improvement, Manufacturing, New Business Development, Lean Manufacturing, Product Marketing, Business Strategy, Forecasting, Engineering, Key Account Management, Project Management, Management, Sales, Customer Service, Call Centers, Training, Analysis, Operations Management, Banking, Account Management, Credit, Loans, Mortgage Lending, Leadership, Coaching, Direct Sales, Pricing
Education
ECPI College of Technology 2010 — 2014
B.S, Business Administration; IT Management
Optum Health Services June 1998 - Present
Bank of America January 2008 - November 2011
Skills
Data Entry, Typing, 10 Key, Microsoft Excel, Microsoft Word, Microsoft Office, Customer Service
Education
Eastfield College 2004 — 2007
Registered Nursing/Registered Nurse
Bank of America April 2012 - Present
Bank of America October 1998 - April 2012
US Navy April 1994 - April 1998
Skills
System Administration, Operating Systems, Root Cause Analysis, HP-UX, Solaris, Linux, Records Management, Incident Management, Change Management, Information Technology, Critical Incident..., Windows, Data Center, AIX, Windows Server, Unix, Disaster Recovery, Red Hat Linux, Servers, Firewalls, DNS, VMware ESX, Troubleshooting, System Deployment, IT Operations, Computer Security, VPN, VMware, DHCP, Citrix, Network Security, SAN, Hardware, Business Continuity, Active Directory, VMware Infrastructure, Virtualization, IBM AIX, ITIL, Microsoft Office, Vendor Management
Education
ECPI College of Technology 2010 — 2012
Bachelor of Applied Science (B.A.Sc.), Network Security
ECPI University December 2008 - Present
Bank of America November 2004 - March 2005
Honor Guard Security October 2002 - November 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word
Education
ECPI College of Technology 2008 — 2013
Bachelor of Science (B.S.), Criminal Justice and Corrections
Linden High School 1996 — 2001
High School Diploma
On Q Financial, Inc. December 2014 - Present
Fairway Independent Mortgage Corporation June 2013 - December 2014
American Stage Theatre Company October 2011 - January 2013
MetLife Home Loans September 2010 - October 2011
Bank of America February 2002 - September 2010
Eckerd College October 1996 - February 2002
HMS Bounty 1995 - 1996
Skills
Credit, Mortgage Banking, FHA, Consumer Lending, Mortgage Lending, Banking, Loans, Leadership, Investment Properties, Reverse Mortgages, Condos, Loan Origination, Finance, Underwriting, FHA financing, VA loans, Refinance, Residential Mortgages, VA Loans
Education
Eckerd College 1991 — 1995
Bachelor of Science (BS), Marine Science (Biology)
Springs Valley High School, French Lick IN 1986 — 1991
Bank of America November 2008 - Present
K&G Men's fashion warehouse February 2008 - November 2008
Skills
Customer Service, Management, Microsoft Office, Sales, Business Analysis, Credit, Strategic Planning, Social Networking
Education
Eastfield College
Bank of America August 1997 - Present
J P Awalt June 1981 - March 1986
Skills
Credit, Small Business Lending, Loans, Banking, Consumer Lending, Commercial Lending, Commercial Banking, Lines Of Credit, Credit Analysis, Loan Origination, Retail Banking, Mortgage Banking, Cross Selling, Mortgage Lending, Deposits, Refinance
Education
Eastfield College
Bank of America May 2013 - Present
Bank of America October 2011 - May 2013
Technisource/Genworth Financial February 2011 - October 2011
Technisource at Genworth Financial January 2011 - October 2011
Skills
Laptops, Troubleshooting, Software Installation, Active Directory, Networking, VPN, Windows 7, HP Networking, Middleware, Databases, Operations Management, IT Operations Management, IT Infrastructure..., Change Control, Delivery Operations, Training, Servers, Disaster Recovery, Firewalls, SharePoint, Technical Support, Help Desk Support, IT Operations, Printers
Education
ECPI College of Technology 2008 — 2010
Bachelor of Applied Science (B.A.Sc.), Network and Security Administration
LoPriore Insurance Agency 2010 - Present
Bank of America October 2006 - December 2009
Skills
Banking, CRM, Insurance, Underwriting, Analysis, Customer Service, Strategic Planning, Credit, Real Estate, Portfolio Management
Education
Eckerd College
BS
Milford High School
Windstream Hosted Solutions July 2008 - Present
Cavalier Telephone LLC October 2005 - July 2008
Bank of America February 2005 - September 2005
New York State Insurance Fund January 2003 - September 2003
Education
ECPI University 2004 — 2006
Computer Science, IT/Networking and Security Management
Express Professionals September 2014 - December 2014
Flex-Pay Business Services April 2014 - August 2014
Bank of America May 2008 - March 2013
P &P Booking & Tax Service January 2007 - January 2010
Skills
Customer Service, Data Entry, Bookkeeping, Microsoft Excel, Internet, Interviews, 10 Key, Microsoft Office, Social Networking, Proofreading, Research, Typing, Microsoft Word, Windows
Education
Poughkeepsie High School 1986 — 1989
Diploma, General Studies
ECPI University
None, Business Administration and Management, General
reQuire March 2015 - Present
Bank of America March 2012 - August 2013
Independent Contractor July 2009 - August 2012
Emissary Courier April 2007 - May 2009
reQuire August 2006 - April 2007
LandAmerica Lawyers Title April 2004 - August 2006
Skills
Notary Public, Customer Service, Invoicing, Excel, Microsoft Office, Word, Customer Relations, Access, PowerPoint, Research, Outlook, Problem Solving, Teamwork, Facebook, Microsoft Word, Microsoft Excel, Software Documentation, Management, Training, Data Entry, Short Sales, Sales, Leadership, Real Estate
Education
ECPI College of Technology
Computer Science
Sharing Life Community Outreach October 2012 - Present
Bank of America December 2001 - October 2008
Skills
Nonprofits, Credit, Leadership, Customer Service, Volunteer Management, Risk Management, Community Outreach, Team Building, Training, Leadership Development, Program Development
Education
Eastfield College
Texas A&M University
Bank of America June 2011 - Present
AAA AUTO CLUB SOUTH March 2007 - January 2011
AAA Auto Club South December 2002 - March 2007
AAA Auto Club South December 1998 - December 2002
AAA Auto Club South October 1995 - December 1998
Education
Walden University 2005 — 2007
MBA, Business Administration - Risk Management
Eckerd College
Bachelor of Arts, Business Management
Bank of America September 2009 - Present
Hoover & Strong November 2008 - February 2009
Cinea, Inc. July 2008 - November 2008
InteliTap March 2007 - May 2008
Velocity Micro 2005 - 2006
Skills
Linux, PHP, Unix, Software Development, Web Development, SQL, Windows Server, Java, Operating Systems, Hardware, Windows, Agile Methodologies, Shell Scripting, JavaScript, System Architecture, HTML, Software Engineering, Programming, Bash, Troubleshooting, Computer Hardware, Security, MySQL, Oracle, AJAX, XML, CSS, Apache 2, ODBC, Plesk, MVC, LAMP, Object Oriented Design, Servers, Software Design, Perl, Testing, MSSQL, jQuery, jQuery UI, Visual Basic, .htaccess, SOAP, RESTful WebServices, Magento
Education
ECPI University 2003 — 2005
Associates, Network and Security Management
Simmons College September 2014 - Present
Bank of America June 2015 - August 2015
Eckerd College May 2011 - May 2014
Sterling Research Group January 2011 - May 2011
Revedia January 2009 - May 2009
Orr & Reno June 2008 - August 2008
Skills
Higher Education, Public Speaking, Analysis, Time Management, Admissions, Research, Sales, Project Planning, Student Recruiting, Teamwork, Interviews, Business Development, Fundraising, Student Affairs
Education
Simmons College - Simmons School of Management 2014 — 2016
Master of Business Administration (MBA)
Eckerd College 2007 — 2011
BA, International Business
Arcadia University- Athens location 2010 — 2010
Modern Greek Studies
Bank of America January 2014 - Present
Bank of America October 2010 - January 2014
Bank of America January 2010 - October 2010
Bank of America November 2007 - March 2010
Bank of America February 2004 - November 2007
Skills
3D graphics, After Effects, Adobe Creative Suite, Instructional Design, Leadership Development, Talent Management, Captivate, Articulate Studio, Camtasia, Learning Management, E-Learning, Blended Learning, Change Management, Vendor Management, Process Improvement, Project Management, Needs Analysis, Program Management, Instructor-led Training, Performance Improvement, Business Analysis, SharePoint, Coaching, Banking, Premiere, Consulting, Creative Strategy, Technical Training, Employee Engagement, Multimedia, Performance Consulting, Learning Management..., Six Sigma, Dreamweaver, Employee Training, Training Delivery, Training, Performance Management, Leadership, ADDIE, Video, Media Production, Voiceovers, Video Editing, Video Production, iClone 3D Avatar and..., Animation, Swift 3D, SketchUp, On-camera Talent
Education
Tidewater Community College 1986 — 1989
AAS, Computer Information Systems
ECPI College of Technology 2002 — 2005
MCSE, Computer Programming, Vendor/Product Certification
Green Run High School
Bank of America February 2011 - Present
JPMorgan Chase & Co March 2006 - January 2011
Aegon Financial Services June 2000 - January 2005
Applied Benefits Research t June 1998 - January 2000
Poe & Brown Insurance September 1994 - June 1998
Skills
ITIL, SDLC, Leadership, Project Management, Business Analysis, Disaster Recovery, Data Center, Team Leadership, Management, Program Management, Enterprise Architecture, Strategy, Agile Methodologies, Enterprise Software, Process Improvement, Security, Analysis, Information Technology, IT Management, Requirements Analysis, Software Development, SOA, Integration, Software Documentation, Visio, Project Delivery, Business Process, Business Process...
Education
Technology Training - see listed within profile 1995 — 2006
Certifications, * Certifications, Technology
ECPI University 1984 — 1986
Trade Certified, Software Development
Princess Anne High School, Virginia Beach, Va. 1983 — 1986
Diploma, General High School studies
CeCe's Beaded Jewelry March 2012 - Present
Virginia Department of Taxation January 2009 - Present
Virginia Department of Taxation October 2006 - January 2009
Bank of America August 2001 - October 2006
Skills
Microsoft Office, Customer Service, Excel, Access, Word, Windows, PowerPoint, Accounting, Research, Outlook, Compliance, Auditing, Individual Taxation, State Taxation, Use Tax, Sales Tax, Data Analysis, Tax, Microsoft Excel, Management
Education
Strayer University (VA) 2002 — 2005
Bachelor of Science, Accounting, GPA 3.6
ECPI College of Technology 2000 — 2002
Associate of Applied Science, Business Applications, GPA 3.8
Benchmark Mortgage - The Young Team November 2014 - July 2015
CFL Mortgage August 2010 - October 2014
Bank of America December 2005 - August 2010
Citigroup August 2003 - December 2005
Skills
Strategic Partnerships, Residential Mortgages, Mortgage Banking, Sales Operations, Real Estate, Mortgage Lending, Networking, FHA, Loans, Sales, Underwriting, Training, Investment Properties, Refinance, Loan Origination, VA loans, Real Estate Transactions, USDA, FHA financing, Credit, Mortgage Underwriting, Loss Mitigation, FHA Financing
Education
Eckerd College 1990 — 1994
Bachelors, Sociology
Wells Fargo 2012 - Present
Bank of America 2010 - 2011
First Convenience Bank 2008 - 2010
Skills
Customer Service, Banking, Loans, Retail Banking, Loan Origination, Mortgage Banking, Fraud, Small Business Lending, Commercial Banking, Deposits, Microsoft Excel, Outlook, Cash Management
Education
Texas Southern University 2012 — 2014
Bachelors, Public Affairs
Eastfield College 2007 — 2012
Transfer, Criminal Justice
PepsiCo February 2012 - November 2012
FATZ September 2011 - March 2012
Bank of America April 2008 - June 2009
Circuit City January 2006 - April 2007
Education
ECPI College of Technology 2010 — 2011
Associate of Arts and Sciences (A.A.S.), Medical/Clinical Assistant, 3.25
Guilford Technical Community College 2008 — 2009
Pharmacy Technology, 4.0
UNC Health Care October 2013 - Present
HCL Technologies August 2013 - October 2013
Triad Resourcing January 2013 - June 2013
Bank of America November 2010 - January 2013
Computer Junction Pvt. Ltd. September 2010 - March 2011
Berry Plastics August 2007 - January 2008
Skills
Software Installation, Microsoft Technologies, Servers, System Administration, Banking, Risk Management, Microsoft Office, Windows Server, VMware, Customer Service, Robocopy, Technical Support, Help Desk Support, Loans, Financial Analysis, Microsoft Excel, Business Analysis, Strategic Planning, Microsoft Platform, Linux Clustering, Unix Operating Systems, HP Servers, HP Service Manager, HP Server Hardware, Client/server, Microsoft SQL Server, Electronics, Schematic, Network Administration, Network Simulation, Network Devices, SharePoint, Oracle, VMware Workstation, VMware Infrastructure, Fiber Optic Technology, Windows, Group Policy, XP, Windows 7, Testing, Laptops, Microsoft Exchange, BMC Remedy, Blackberry, VPN, Server Administration, Outlook, Citrix, EDSM
Education
ECPI College of Technology 2009 — 2010
Computer Electronic Engineer, Computer Electronics
Nash Community College 2008 — 2010
Electrical Power Distribution Certification, Electrical Lineman
Bank of America July 2009 - Present
Bank of America May 2005 - July 2009
Bank of America March 2003 - May 2005
Bank of America February 2001 - March 2003
Skills
Security, Business Continuity, Analysis, Customer Relations, Network Security, Customer Service, Information Security..., Information Security, Financial Risk, Project Management
Education
ECPI College of Technology 1994 — 1996
Bachelor of Applied Science (B.A.Sc.), Computer and Information Sciences and Support Services
Hampton University
Accounting and Computer Science
Harmony Community Development Corporation July 2013 - Present
Concord Church January 2013 - Present
Delightful Sweets by Mary January 2001 - Present
Concord Church January 2009 - December 2012
Bank of America January 2008 - December 2008
Bank of America June 2007 - January 2008
Bank of America March 2005 - June 2007
Bank of America September 2000 - March 2005
Bank of America 1998 - 2000
Bank of America 1993 - 1998
Skills
Strategic Leadership, Administration, Leadership Development, Team Building, Strategic Planning, Process Improvement, Training, Organizational..., Team Leadership, Community Outreach, Risk Management, Teaching, Performance Management, Public Speaking, System Administration, Program Management, Customer Service, Coaching, Leadership, Volunteer Management, Nonprofits, Event Planning, Fundraising, Call Centers, PowerPoint, Conflict Resolution, Policy, Social Networking, Microsoft Word, Staff Development, Small Business, Microsoft Excel, Curriculum Design, Microsoft Office, Executive Coaching, Social Media, Higher Education, Project Planning, Public Relations
Education
Southern Bible Institute 1993 — 1996
Theology
Texas A&M University-Commerce 1990 — 1992
Bachelor of Business Administration, Marketing
Eastfield College 1989 — 1990
Associate of Arts (A.A.), General
Bank of America August 2015 - Present
Crown Nissan August 2014 - August 2015
NorthStar Bank November 2013 - June 2014
TD October 2012 - November 2013
American Momentum Bank April 2010 - August 2012
Synovus Bank November 2009 - April 2010
BankAtlantic July 2007 - September 2009
Regions Bank February 2006 - July 2007
Bank of America 1997 - 2006
Skills
Small Business Lending, Banking, Consumer Lending, Loans, Retail Banking, Credit, Commercial Lending, Mortgage Lending, Leadership, Lines Of Credit, Management, Loan Origination, Business Development, Branch Management, Credit Analysis, Spanish, Finance, Mortgage Banking, English, Coaching, Bilingual, Business relationship..., Creative and innovative..., Positive and..., Bilingual (Fluent in..., NMLS ID # 815192, Notary State of Florida..., Green Belt Trained/Six..., •Specializing in..., Bilingual Communications, Bilingual Sales
Education
Eckerd College 2005 — 2009
Bachelor of Arts (BA), BA Business Management, 3.56 GPA
St. Petersburg College
Associate of Science (A.S.), Business Administration and Management, General
Bank of America April 2013 - Present
Bank of America January 2012 - April 2013
Bank of America July 2010 - January 2012
Bank of America February 2010 - July 2010
Bank of America April 2008 - February 2010
Bank of America May 2007 - March 2008
Bank of America September 2006 - May 2007
Skills
Customer Service, Time Management, Banking, Human Resources, Call Centers, Process Improvement, Leadership, Data Analysis, Business Analysis, Microsoft Office, Financial Services, Finance, Risk Management, Report Generation, Records Management, Problem Solving, Troubleshooting, Salesforce.com, Analytical Skills, Payroll, ACH, Public Speaking, Compliance, NACHA, PEP+, Toastmasters
Education
ECPI University 2014 — 2017
Bachelor's Degree, Business Administration and Management
Contemporary Dental Office Managers of Ohio September 2015 - Present
Clintonville Dental Group September 2014 - Present
Dependable Dental Staffing October 2013 - Present
Dental Office Consulting Services LLC December 2009 - Present
Northpointe Dental, Brian J. Waggle, DDS, Inc. October 2013 - September 2014
Hopewell Dental Care November 2012 - October 2013
Paragon Management Associates, Inc. January 2009 - November 2012
Bank of America May 2004 - January 2010
Bank Of America Practice Solutions 2005 - 2010
Jeffrey Blankenbeckler,DDS, LLC 2002 - 2004
Skills
Loans, Banking, Start-ups, Risk Management, Credit, Financial Analysis, Customer Service, Insurance, Strategic Planning, Marketing, Dentistry, Strategic Financial..., Training, Sales, Coaching, Leadership, Team Building, Business Planning, Business Development, Management Consulting, Small Business
Education
Eastland-Fairfield Career and Technical Schools 1984 — 1986
Certificate in Dental Assisting, Dental Assisting/Dental Administration, 3.75 gpa
The Ohio State University
Atlantic Bay Mortgage Group January 2015 - Present
Atlantic Bay Mortgage Group August 2014 - January 2015
Bank of America November 2013 - July 2014
Bank of America Home Loans November 2011 - November 2013
Bank of America Merrill Lynch August 2011 - November 2011
Community Memorial Healthcare May 2009 - July 2010
Portfolio Recovery Assoc Inc October 2005 - March 2009
Skills
Management, Banking, Microsoft Office, Leadership, Risk Management, Customer Service, Sales, Credit, CRM, Mortgage Lending, Team Building, Loan Origination, Loans, Credit Analysis, Marketing, Portfolio Management, Mortgage Banking, Short Sales, Negotiation, Strategic Planning
Education
ECPI University 2007 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Southside Virginia Community College 2004 — 2006
Registered Nursing/Registered Nurse
Granby High School 1999 — 2003
International Baccalaurate Diploma, International Baccalaurate Program
Accenture October 2013 - Present
Bank of America April 2012 - July 2013
Bank of America November 2011 - April 2012
Bank of America August 2011 - November 2011
Bank of America November 2010 - August 2011
Bank of America August 2010 - November 2010
Bank of America January 2010 - August 2010
AFC LLC November 2008 - December 2009
Wells Fargo March 2008 - November 2008
Skills
Employee Training, Quality Assurance, Quality Control, Public Speaking, FHA, FHLMC, Customer Service, Customer Experience, Customer Satisfaction, Financial Analysis, Compliance, Collections, Business Coaching, Coaching, Executive Coaching, Job Coaching, Proficient Communicator, High Proficiency, Business Development, Organizational..., Credit, Process Improvement, Analysis, Loans, Mortgage Lending, Training, Mortgage Banking, Loan Servicing, Credit Risk, Residential Mortgages, Mortgage Servicing, Loss Mitigation, Finance, Relationship Management, Mortgage Underwriting, Underwriting, Retail Banking, Risk Management, Financial Services
Education
Eastfield College 2006 — 2008
Associate's degree, General Studies
Ralph H. Poteet High School
High School Diploma
Wells Fargo December 2013 - Present
Wells Fargo November 2006 - December 2013
Wells Fargo August 2005 - November 2006
Bank of America November 1997 - March 2005
Skills
Business Analysis, Business Intelligence, CRM, Custom Software..., Management, Project Management, Project Planning, Sales, Vendor Management, Web Design, Program Management, Strategic Planning, Agile Methodologies, Marketing, Process Improvement, Integration, Analytics, Risk Management, PMO, Disaster Recovery, SDLC, Banking, Troubleshooting, Visio, IT Strategy, Requirements Gathering, Software Project..., Project Portfolio..., Microsoft Project, Data Warehousing, Change Management, Software Documentation, SharePoint, Business Process..., Information Technology, Data Analysis, Networking, Microsoft Excel, Business Process, Access, Microsoft Office, Team Building, Analysis
Education
ECPI College of Technology 1996 — 1997
Diploma, Computer Science
TEKsystems August 2015 - Present
AccruePartners March 2015 - August 2015
Camstar Systems, a Siemens Business October 2014 - January 2015
Carlisle & Gallagher Consulting Group January 2014 - October 2014
Lash Group April 2010 - January 2014
Bank of America October 2008 - April 2010
Wells Fargo (formerly Wachovia) June 2008 - September 2008
Bank of America February 2008 - April 2008
Wells Fargo (formerly Wachovia) June 2007 - January 2008
Bank of America February 2005 - April 2007
Skills
Business Requirements, Project Management, SDLC, Requirements Gathering, Visio, Business Analysis, User Acceptance Testing, Requirements Analysis, SharePoint, Software Project..., Process Improvement, Quality Assurance, Software Documentation, Agile Methodologies, Analysis, MS Project, Integration
Education
Strayer University 2008 — 2009
Bachelor of Science (B.S.), Computer Information Systems
ECPI College of Technology 2002 — 2004
Associate of Science (A.S.), IT Networking
Bank of America Human ResourcesCapital OneMarch 1997 - March 2002
Education
Eckerd College
West End Investments and Consulting January 2009 - Present
Bank of America September 2011 - January 2013
Education
Eastwick College 2010 — 2013
Associate of Arts and Sciences (A.A.S.), Cardiovascular Technology/Technologist
SunTrust Bank 2013 - Present
EagleBank 2011 - 2012
Bank of America 2006 - 2011
Fairfax Symphony Orchestra 2001 - 2007
Riggs Bank 1998 - 2001
Education
Eastman School of Music
Mullis Computer & Network Services February 2008 - Present
Mizon January 2012 - May 2014
Carolinas Healthcare System July 2003 - February 2008
Quantum Corporation September 2000 - October 2002
Bank Of America September 1997 - September 2000
Decision One 1995 - 1997
Skills
IP Networking, Wireless Networking, PC maintenance, Computer Repair, Computer Hardware..., Telecommunications, Hosted VoIP, Virtualization, Networking, Servers, Cisco Technologies, Troubleshooting, VoIP, Disaster Recovery, IP, Network Security, Printers, Software Installation, Computer Maintenance
Education
Tech Train 2003 — 2003
Certification, Microsoft Certified Systems Administrator
ECPI College of Technology 1992 — 1994
Diploma, Computer & Electronics Technology, 3.72
VA Staffing Inc. November 2011 - Present
Wellpoint September 2011 - October 2011
Swedish Match January 2011 - January 2011
Virginia State Police August 2010 - December 2010
Bank of America June 2010 - June 2010
Virginia State Police April 2010 - May 2010
Richmond Public Schools October 2007 - March 2009
Hewlett-Packard June 2007 - September 2007
Virginia Department of Taxation April 2007 - June 2007
IBM March 2006 - November 2006
Skills
Microsoft Office, Networking, Database Administration, DNS/DHCP/Routing/Remote..., Active Directory..., Installation and..., Windows Remote..., Setting Up User..., Proxy Server Removal,..., Microsoft Windows XP..., Hardware, Windows XP Pro, Software Installation, Active Directory, Operating Systems, Information Technology, Windows XP, Troubleshooting, DNS, Servers, Technical Support, Laptops, Windows, Databases, Printers
Education
Computer Training Dot Com 2004 — 2004
ECPI College of Technology 1997 — 1999
Associate's degree Computer and Information Science, Network and Computer Administration
Home Care Delivered July 2015 - Present
Home Care Delivered November 2011 - Present
Home Care Delivered May 2011 - November 2011
Home Care Delivered November 2010 - 2011
Bank of America December 2006 - November 2010
Skills
Adobe Creative Suite, PS, AI, Fl, ID, DW, Social Media, Customer Service, SEO, Online Marketing, Copywriting, Microsoft Excel, Microsoft Office, Event Planning, Social Networking, Graphic Design, Photoshop, Web Development, Advertising, Marketing Strategy, Photography, Email Marketing, Marketing, Social Media Marketing, Public Relations, Web Design, Marketing Communications
Education
ECPI College of Technology 2009 — 2012
Associate's degree, Web Development, 4.0
Virginia Commonwealth University 1997 — 2001
BFA, Illustration
AppleOne Employment Services November 2014 - Present
AT&T July 2011 - September 2014
Kollaboration January 2010 - December 2012
Bank of America July 2010 - May 2011
TCIM - AT&T Vendor October 2008 - January 2010
TCIM - AT&T Vendor July 2007 - October 2008
Skills
Call Centers, Talent Acquisition, Cold Calling, Sales, Customer Retention, Account Management, Telecommunications, Management, Leadership, Customer Service, Customer Satisfaction, Coaching, Marketing Strategy, B2B, Sales Operations, Program Management, Team Leadership, Direct Sales
Education
University of Wisconsin-Stout 2002 — 2004
Mathematics and Computer Science
ECPI College of Technology 2000 — 2001
Computer and Information Systems
Rawls Communications, LLC August 2014 - Present
Children's Healthcare of Atlanta February 2007 - August 2014
Cohn Overstreet & Parrish March 2004 - February 2007
Grey Global January 2003 - March 2004
Apartment Zero Contract and Interior Design 2001 - 2003
Bank of America July 1998 - February 2001
Skills
Social Media, Communication Training, B2B, Non-profits, Entertainment, Environmental Awareness, Team Management, Marketing Communications, Public Relations, Media Relations, Press Releases, Freelance PR, Facebook, Fundraising, Strategy, Leadership, Nonprofits, Creative Direction, Marketing Management, Advertising, Public Speaking, Corporate Communications, Management, Crisis Communications, Copywriting
Education
Eckerd College 1994 — 1998
Dual BA, Gender Studies, Political Science
ALBAT/NECA February 2012 - Present
Field Nation, LLC August 2008 - Present
Bank of America December 2010 - Present
General Dynamics Information Technology April 2011 - May 2011
Black Box Network Services March 2011 - March 2011
Wellpoint Anthem May 2007 - December 2010
RJATC/NECA February 2006 - July 2010
American HomePatient April 2003 - September 2005
Skills
Electrical, Low Voltage, Installations, MS Office Suite, POS, Tape Libraries, Desktop Support, JES2, MVS, Tivoli, Netcool, Electricians, Technical Support, Software Installation, Microsoft Office, CDL Class A, Software Documentation, Training, XP, Networking, Data Center, Cabling, Servers, Leadership, Windows, Telecommunications, Troubleshooting, Switches, Printers, Information Technology, Vendor Management, Security, Hardware, Windows 7, Computer Hardware, Active Directory, Windows XP, Testing, Friendly Personality, Laser Printers
Education
ALBAT-NECA 2012 — 2015
Substation Technology
RJATC-NECA 2006 — 2010
Technical Diploma, Electricity
ECPI College of Technology 2001 — 2002
AAS, IT/Networking
Virginia Commonwealth University 1999 — 2001
Technical Writing, Speech, Introduction to Computers
Princeton Information 2009 - Present
Bank of America December 1978 - Present
Skills
SDLC, PMP, PMO, Vendor Management, Project Portfolio..., Business Analysis, Process Improvement, Risk Management
Education
Eckerd College 2007 — 2013
Miami Dade College 1982 — 1984
Museum of Science and Industry- Tampa, FL May 2015 - Present
MOSI (Museum of Science and Industry) April 2013 - Present
Aramark - USF Concessions at the Sun Dome November 2014 - August 2015
MOSI- The Museum of Science and Industry (Tampa, FL) November 2013 - February 2015
MOSI (Museum of Science & Industry) June 2014 - July 2014
Bank of America March 2013 - April 2013
StreetLinks Lender Solutions January 2013 - February 2013
FedEx Office October 2006 - July 2012
Busch Gardens Tampa Bay 2003 - 2009
Eckerd College August 1994 - May 1999
Skills
Public Speaking, Event Planning, Management, Customer Service, Human Resources, Nonprofits, Event Management, Program Management, Project Planning, Process Scheduler, Training, Sales, Business Development, Retail, Project Coordination, Music, Film, Leadership, Recruiting, Organizational..., Staff Supervision, Creative Direction, Staffing Coordination, Science Education, Employee Training, Volunteer Recruiting, Volunteer Management, Volunteer Training, Research
Education
Eckerd College 1994 — 1999
BA, Music/Theatre
U.S. BANK NA June 2008 - Present
Bank of America December 2006 - May 2008
DEUTSCHE BANK AG March 2004 - December 2006
SUMITOMO MITSUI BANKING CORPORATION, May 2000 - March 2004
IDBI BANK LIMITED, BOMBAY, INDIA February 1996 - May 2000
SBI COMMERCIAL & INTERNATIONAL BANK LIMITED. BOMBAY, INDIA September 1994 - January 1996
Skills
Banking, Credit, Credit Analysis, Risk Management, Investment Banking, Commercial Banking, Finance, Loans, Mergers & Acquisitions, Relationship Management, Trade Finance, Financial Services, Cash Management, Due Diligence, Analysis, Capital Markets, Credit Risk, Cross Selling, Financial Risk, Loan Origination, Portfolio Management, Treasury Management
Education
École des Ponts Business School 1992 — 1994
MBA, International Finance
University of Bombay 1989 — 1991
Master of Management Studies (Finance) -, Accounting and Finance
IBM Thomas J. Watson Research Center June 2015 - Present
Georgia Institute of Technology June 2010 - May 2015
IBM Thomas J. Watson Research Center May 2014 - August 2014
Bank of America June 2012 - August 2012
AXA Life Hedging Services June 2007 - August 2007
Skills
R, C, Machine Learning, Linux, Statistics, Time Series Analysis, Derivatives, Quantitative Finance, Statistical Modeling, LaTeX, Algorithms, Programming, Analysis, Data Mining, Mathematical Modeling
Education
Georgia Institute of Technology 2010 — 2015
Doctor of Philosophy (Ph.D.), Statistics
Georgia Institute of Technology 2006 — 2007
Master of Science in Quantitative and Computational Finance, Mathematical Finance
École Supérieure d'Électricité 2004 — 2006
Diplome d'ingenieur, General Engineering
All Western Mortgage May 2015 - Present
Shelter Lending Services March 2014 - May 2015
Bank of America November 2013 - March 2014
Wells Fargo Home Mortgage February 2011 - November 2013
New Penn Financial, LLC March 2013 - June 2013
Generation Financial Services January 2008 - March 2011
Integrity Mortgage Associates Inc August 2004 - June 2009
Medeco Security January 1999 - January 2006
Clark Security Products January 1998 - January 1999
Skills
FHA financing, VA Financing, HARP Refinancing, Conventional Financing, FHA Purchase, VA Purchase, FHA Streamline..., VA Streamline Refinances, First Time Home Buyers, Assisting First Time..., Down Payment Assistance, Sales, Refinance, FHA, USDA, Selling, Mortgage Lending, Loans, VA loans, Real Estate, Finance, Short Sales, Investment Properties, Training, Personal Finance, Residential Mortgages, Government Loans
Education
Eckerd College 2003 — 2005
Business Management
Cortland State University 1984 — 1988
Education
Thomas J. Corcoran High School 1981 — 1984
H.S. Diploma, Arts, Literature
Independent Consultant January 2012 - Present
Experian Automotive February 2002 - February 2010
Experian 2002 - February 2010
Mercantile Bank February 1999 - February 2002
Bank of America July 1969 - July 1998
Barnett Bank 1969 - 1998
Skills
Account Management, Leadership, Lead Generation, Management, Credit, Sales, Banking, Selling, Team Building, Mergers & Acquisitions, Consumer Lending, Loans, Sales Process, Business Development, Customer Retention, Budgets, Executive Management
Education
Eckerd College 1991 — 1992
Bachelor of Arts (B.A.), Business Administration, Management and Operations
Bank of America June 2014 - Present
KPMG September 2012 - June 2014
Mitchell Madison Group March 2012 - September 2012
Societe Generale Corporate & Investment Banking May 2010 - April 2012
Skills
Trading, Bloomberg, Credit Derivatives, Quantitative Finance, Derivatives, Structured Products, Monte Carlo Simulation, Financial Modeling, strategic sourcing, Market Risk, Credit Risk, Capital Markets, Basel III, LaTeX, VBA, Microsoft Office, French, English, Mandarin, Chinese
Education
New York University 2009 — 2010
MS, Mathematics in Finance
Ecole Polytechnique 2006 — 2010
MS, Applied Math, Physics, Economics, Finance
NFLS
DreamWorks Animation May 2014 - Present
Citi October 2007 - May 2012
Bank of America October 2006 - May 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Tessitura, Singing, Opera, Musical Theatre, Performing Arts, Music, Stage, Music Education
Education
Eastman School of Music 2004 — 2006
Master's degree, Music Performance, General
Western Illinois University 1999 — 2003
Bachelor of Arts (B.A.), Music Performance, General
Citi Mortgage February 2009 - July 2015
Bank Of America July 2005 - June 2010
Aarons Sales and lease April 2004 - July 2005
Game Tech Int January 2002 - March 2004
Skills
Sales, Banking, Customer Service, Finance, Mortgage Lending, Sales Management, Mortgage Banking, Loans, Management, Process Improvement, Loan Origination, Credit, Risk Management
Education
ECPI University 2002 — 2004
AAS, Information Technology
Merkle RMG March 2014 - Present
DOD Community Bank - Bank of America Military Overseas September 2012 - September 2013
Bank of America August 2010 - October 2011
Bank of America July 2009 - August 2010
Jackson Hewitt January 2009 - April 2009
Skills
Banking, Credit, Loans, Retail Banking, Cash Management, Consumer Lending, CRM, Risk Management, Microsoft Office, Email Marketing, Event Planning
Education
University of Maryland University College
Bachelor's degree, Psychology
ECPI University 2007 — 2008
AAS, Accounting
ECPI University 2003 — 2004
AAS, Business Administration
Bank of America August 2009 - Present
Bank of America 2007 - August 2009
Bank of America 2006 - 2008
Bank of America 2004 - 2006
Bank of America 2002 - 2004
IBM 2000 - 2002
Skills
SDLC, Banking, Risk Management, Change Management, Vendor Management, Business Analysis, ITIL, Organizational..., Portfolio Management, PMO, IT Strategy, Process Improvement, Project Portfolio..., Business Process..., Enterprise Software
Education
ECPI University 1999 — 2001
Information Technology, Networking
McTaggart & Beasley, PLLC 1990 - Present
Bank of America 1979 - 1990
Skills
Legal Research, Microsoft Office, Legal Writing, Microsoft Word, Microsoft Excel, Outlook, Commercial Real Estate, Adobe Acrobat, PCLaw, Legal Assistance, Civil Litigation, Litigation, Social Networking, Commercial Litigation, Nonprofits
Education
Eastfield College
HP Enterprise Services July 2005 - Present
MIL September 2002 - July 2005
Bank of America October 1988 - March 2002
Skills
Technical Writing, Visio, SharePoint, Microsoft Office, Business Analysis, Editing, Process Improvement, Program Management, Testing, Software Documentation, System Administration, Security, Leadership, Troubleshooting, ITIL, Network Administration, IT Service Management, IT Management, Integration
Education
ECPI University 2000 — 2003
A.A.S., Computer Networking Technology
Virginia Wesleyan College 1984 — 1988
B.S., elementary education
ER-DNA August 2010 - Present
Calibre International Realty January 2015 - Present
Calibre International Realty January 2015 - Present
LGD Communications, Inc January 2008 - May 2010
LGD Communications, Inc January 2008 - 2010
Leading Companies International January 2006 - 2008
DJS Advertising & Marketing January 2003 - August 2006
Bank Of America July 2000 - December 2003
Skills
Advertising, Public Relations, Product Marketing, Press Releases, Event Planning, Start-ups, New Business Development, Web Design, Fashion, Leadership, Team Management, Social Media Marketing, Marketing, Management, Brand Development, Marketing Communications, Email Marketing, Integrated Marketing, Online Advertising, Online Marketing, Digital Marketing, Copywriting, Direct Marketing, Sales, Brand Management, Marketing Strategy, Creative Direction, SEM, SEO, Digital Strategy, Direct Mail, Corporate Branding
Education
EBS - European Business School Paris 1995 — 1998
MBA, International Business
Legion of Honour School France
Bank of America November 2014 - Present
Hewlett-Packard July 2011 - November 2014
Check Point Software Technologies June 2010 - June 2011
Xoran Technologies February 2008 - May 2010
US Navy February 2004 - February 2008
Comprehensive Health Services 2002 - 2004
Skills
Checkpoint Security, Firewalls, Networking, Linux, Windows Server, VPN, IPSec, Tcpdump, Wireshark, Capital Equipment, Customer Service, Medical Imaging, Medical Devices, Incident Management, Active Directory, Information Security, Security, Business Relationship..., Juniper, IPS, Routers, IDS, Switches, Load Balancing, Troubleshooting, Checkpoint, Hardware, Computer Security, Intrusion Detection
Education
ECPI College of Technology 2006 — 2007
MCSE
Ricoh Americas Corporation November 2012 - Present
Ricoh Americas Corporation May 2010 - November 2012
Wells Fargo August 2009 - May 2010
Wachovia April 2006 - August 2009
Bank of America November 2002 - April 2006
Wakefield Technology LLC July 2002 - November 2002
Bank of America June 2001 - July 2002
Exervio Management Consulting April 2000 - June 2001
Bank of America September 1996 - April 2000
Price Waterhouse September 1995 - September 1996
Skills
Security, Software Consulting, Proposal Writing, Open Source Software, Program Management, Consulting, Business Process, Enterprise Software, Business Analysis, Business Process..., CRM
Education
Wake Forest University 1985 — 1990
B.A., Music - Choral Conducting
Eastman School of Music
MM, Choral Conducting
Bank of America September 2009 - Present
WellPoint August 2007 - August 2009
University of Richmond June 2007 - August 2007
ECPI Technical College January 2007 - March 2007
127 Tech September 2006 - October 2006
OSI, INC February 2002 - August 2002
Paramount Kings Dominion June 2001 - November 2001
CACI, Inc June 1999 - August 1999
Skills
Visio, Call Center, SharePoint, Access, Help Desk Support, Troubleshooting, Customer Service, Software Documentation, Technical Support, Active Directory, Process Improvement, Lotus Notes, Outlook, Microsoft Office, Project Management
Education
ECPI Technical College 2005 — 2007
B.S, Computer and Information Science; Management Information Systems
ECPI University 2005 — 2007
B.S. in Computer and Information Science, Management Information Systems
Capital One July 2006 - Present
Washington Mutual Bank March 2000 - July 2006
Bank of America 1996 - 2000
Skills
Training, Coaching, Banking, Performance Management, PowerPoint, Finance, Leadership Development, Leadership, Customer Service, Risk Management, Team Building, Employee Training, Training Delivery, Onboarding, Instructor-led Training, Microsoft Office, Loans, Microsoft Excel, Customer Relations, Performance Consulting, Word, Excel, Presenter, MS Office Suite, Process Improvement, Change Management, Customer Satisfaction, Sales, Consumer Lending, Credit, Retail, Executive Coaching, Life Coaching
Education
The University of Texas at Dallas 1996 — 1998
Computer Science and Electrical Engineering
Eastfield College 1994 — 1996
Education
Imagine The Ultimate Wedding and Event Center October 2012 - Present
Bank of America 2002 - 2002
Bank of America 2002 - 2002
Bank of America 2002 - 2002
Bank of America 2002 - 2002
Skills
Public Speaking, Fundraising, Higher Education, Team Building, Community Outreach, Adult Education, Volunteer Management, Team Leadership, Business Networking
Education
Eastfield College 2011 — 2013
Associate of Applied Science Degree, Business Administration and Management, General, 3.57
Texas Woman's University 2005 — 2007
M.Ed., Education
Stephen F. Austin State University 1987 — 1989
Bachelor of Science (B.S.), Foodservice Systems Administration/Management, 3.0
St. Jude Children's Research Hospital June 2014 - Present
FedEx Express June 2011 - June 2014
University of South Carolina June 2009 - September 2011
Bank of America June 2010 - August 2010
Morgan Stanley Wealth Management October 2006 - June 2009
NBSC, a division of Synovus Bank August 2005 - October 2006
SOUTH CAROLINA STATE SENATE August 2004 - May 2005
Skills
Forecasting, Budgets, PowerPoint, Financial Reporting, Strategic Planning, Investments, Economics, Corporate Finance, Microsoft Office, Project Planning, Management, Business Planning, Accounting, Analysis, Financial Analysis
Education
University of South Carolina - The Moore School of Business 2009 — 2011
IMBA, Finance, Accounting
Ecole supérieure de Commerce de Clermont-Ferrand 2010 — 2010
Semester abroad, French Language
UNIVERSITY OF SOUTH CAROLINA 2004 — 2005
Bachelor of Arts, English; Art History
Code Blue Technology September 2010 - Present
Self Employed 2009 - September 2010
GRTC via DKWTechnik 2009 - 2010
SFVA, Inc. March 2005 - October 2008
BB&T February 2004 - January 2005
Bank of America October 1999 - August 2003
Commercial Business Systems September 1996 - August 1999
Skills
Disaster Recovery, Virtualization, vSphere, HTML, CSS, Microsoft SQL Server, Microsoft Exchange, PHP, SQL, Cisco Technologies, VMware, VMware VTSP 5, VMware ESXi, VMware ESX, VMware Workstation, VMware View, VMware Fusion, Data Recovery, Cisco, Sonicwall, Fortinet, Unix, Unix Shell Scripting, ActionScript, Powershell, Bash, HTML 5, Hyper-V, Spamassassin, Ubuntu, Dreamweaver, Flash, Digital Performer, MySQL, Mac OS X, iPad, iPhone, Cisco IOS, IPS, Compellent, Equalogic, Dell PowerVault, Dell PowerEdge Servers, HP Server Hardware, IBM Servers, Nagios, Symantec, Microsoft Small..., Active Directory, VPN
Education
Self Taught 1980 — 2020
Dr., anything with electricity
ECPI University 1996 — 1997
Associates, Computer Electronics Technology
Social Security Administration 2015 - Present
Social Security Administration March 2011 - July 2015
CDI May 2010 - June 2011
Country Properties Inc. February 2008 - June 2010
Bank of America May 2005 - November 2007
Skills
Microsoft Office, System Administration, Business Analysis, Computer Hardware, Access, Microsoft Excel, Microsoft Word, Customer Service, Outlook, Windows 7, Government, Databases, SharePoint, Visio, Project Management, Training, Analysis, Lotus Notes, Troubleshooting, Windows, SQL, Call Centers
Education
ECPI University 2003 — 2005
AS, Computer Network Tech
Elon University - Martha and Spencer Love School of Business 1997 — 2001
BS, Business Managment and MIS
Bank of America October 2011 - Present
Advantage Academy August 2009 - May 2011
Bath & Body Works June 2008 - December 2009
Primrose Schools August 2004 - May 2009
Skills
Microsoft Excel, Customer Experience, Long-term Customer..., Sales Management, Forward Thinking, Flexible to Change, Team-oriented, Fast-paced, Enthusiasm to learn, Organizational Behavior
Education
Texas A&M University-Commerce 2013 — 2015
Master of Arts (M.A.), Community Counseling
Texas A&M University-Commerce 2011 — 2013
Bachelor of Applied Science (B.A.Sc.), Counseling Psychology, Graduate GPA 3.74
Eastfield College 2009 — 2011
Associate of Science (A.S.), Social Sciences
Insight Global @ Cisco September 2014 - Present
HP Enterprise Services August 2008 - August 2014
Electronic Data Systems February 2003 - August 2008
Bank of America March 2001 - February 2003
Bank of America August 1998 - March 2001
Skills
ITIL, Service Delivery, IT Service Management, Active Directory, Troubleshooting, Windows Server, Disaster Recovery, Cisco Technologies, Servers, Vendor Management, Telecommunications, IT Management, Service Management, Cisco Certified, Microsoft Certified..., Routers, Network Administration, VoIP, Networking, LAN-WAN, Integration, Computer Hardware, Printers, Windows, Cabling, Project Management
Education
Texas A&M University-Commerce 2000 — 2004
Bachelors of Science, Business minor Information Technology
Eastfield College 1994 — 1999
Associate of Arts and Sciences (A.A.S.), Business/Commerce, General
Advanced Health Media July 2010 - Present
Perfect Commerce October 2007 - July 2010
Bank of America December 1998 - October 2007
Skills
C#, Programming, C++, SQL, T-SQL, SSIS
Education
SetFocus, LLC 2007 — 2008
Certificate, .NET Developer Master’s Program
ECPI University 1990 — 1991
Associates, Computer Technology
BB&T August 2013 - Present
BB&T July 2011 - August 2013
Wachovia, A Wells Fargo Company October 2009 - July 2011
Jackson Hewitt Tax Services January 2003 - April 2010
Wachovia, A Wells Fargo Company January 2007 - October 2009
Wachovia, A Wells Fargo Company August 2005 - October 2009
Bank of America January 2002 - July 2005
Skills
Notary Public, Financial Analysis, Credit, Financial Reporting, Risk Management, Mortgage Lending, Microsoft Excel, Data Entry, Loans, Banking, Outlook, Consumer Lending, Financial Statements, Accounts Payable
Education
ECPI College of Technology 2005 — 2005
Associate's degree, Medical Administration
North Carolina Agricultural and Technical State University 1997 — 2001
Bachelor of Science, Accounting
Bank of America November 2011 - Present
Bank of America October 2007 - October 2011
Education
Eckerd College 2004 — 2006
BA, Organizational Studies
The Bank of Tampa July 1996 - Present
Gasparilla Festival of the Arts 2008 - 2010
Bank of America May 1976 - May 1996
Skills
Small Business Lending, Loans, Commercial Lending, Banking, Consumer Lending, Credit Analysis
Education
Eckerd College 1972 — 1976
BA, Management
Berkeley Prep School 1968 — 1972
LERETA, LLC April 2013 - Present
Wells Fargo/Aerotek August 2011 - March 2012
Bank of America December 2006 - February 2011
First American October 1999 - December 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Quality Assurance, IBM AS/400, Lotus Notes, Third Party Vendors, LPS, Outlook, Internet, Organization, High Level Of Accuracy, Accurate Data Entry, Problem Solving, Communication Skills, Close Attention to..., Research, Eye for Details, Prioritize Workload, Multi-tasking Skills, Teamwork, Goal Oriented, Mortgage Underwriting, Customer Service, FNMA, Post Closing, Escrow, Secondary Market, Default, Access, HAMP
Education
Eastfield College
Associate’s Degree, Health/Health Care Administration/Management
Wilmer Hutchins High School 1989 — 1993
Diploma, Basic Skills and Developmental/Remedial Education
AndersonGlenn LLP July 2014 - Present
Bank of America July 2012 - June 2014
Fidelity National Financial February 2008 - May 2011
Anderson & Glenn January 2006 - April 2007
Craig Insurance Services October 2001 - January 2006
Brown & Obringer April 1991 - September 2001
Skills
Litigation, Civil Litigation, Litigation Management, Commercial Litigation
Education
Florida State University College of Law 1986 — 1989
J.D.
Eckerd College 1982 — 1986
B.A., History
RSHT March 2008 - January 2013
Aga Khan Foundation USA 2007 - 2008
Bank of America October 2005 - January 2006
ECPI Technical College May 2002 - October 2005
Skills
Active Directory, Security, Windows 7, DHCP, Network Administration, System Administration, Windows, Firewalls, Microsoft Office, Troubleshooting
Education
Strayer University (VA) 2003 — 2004
Bachelor of Science, Information Systems
ECPI College of Technology 2000 — 2001
Associates of Applied Sciences, IT/Networking
Duke Clinical Research Institute July 2014 - Present
TIAA - CREF July 2013 - Present
Microsoft July 2012 - Present
Cardinal Innovations Healthcare Solutions November 2012 - July 2013
Cardinal Innovations Healthcare Solutions 2012 - 2013
Bank of America July 2008 - July 2012
Skills
CompTIA A+ Certification, Microsoft Exchange, SharePoint, Hardware, Active Directory, Windows Server, Windows 7, Servers, Windows XP, DHCP, VMware, DNS, Help Desk Support, Network Administration
Education
ECPI College of Technology
Computer Technology/Computer Systems Technology
Citi January 2013 - Present
Bank of America January 2010 - December 2012
Bank of America April 2006 - December 2009
Skills
Credit, Mortgage Lending, Risk Management, Mortgage Banking, FHA, Financial Risk, Financial Analysis, Loan Origination, Finance, customer service, Claims Management, Training, Customer Service
Education
Northwood University-Texas 2004 — 2005
Bachelor of Business Administration
Northwood University-Texas 2004 — 2005
Associate of Business Management
Eastfield College 1999 — 2001
Associate of Science (AS), Liberal Arts and Sciences/Liberal Studies
Bank Of America 2007 - 2009
R-Solutions August 2005 - March 2007
Education
ECPI College of Technology 2010 — 2014
Varina High School 1995 — 1998
Bank of America July 2000 - November 2011
Hallmark Cards October 1989 - July 2000
Education
University of North Texas 1987 — 1989
Elementary Education, Junior
Eastfield College 1986 — 1987
Basic Studies
Rockwall High School 1982 — 1986
High School Deploma
Bank of America Home Loans May 2012 - Present
Bank of America March 2012 - May 2012
Bank of America January 2012 - March 2012
Education
Eastfield College 2008 — 2010
Criminal Justice/Police Science
Vernon College 2007 — 2008
American Red Cross DFW August 2010 - Present
PepsiCo - Frito Lay January 2007 - September 2009
Bank of America August 1994 - August 2006
Skills
Budgets, Research, Reporting & Analysis, Nonprofits, Account Reconciliation, Financial Accounting, Accounts Payable, Investment Banking, Invoice Processing, Microsoft Excel, Customer Service, Financial Audits, Microsoft Word, Outlook, Microsoft Office, Accounts Receivable, PowerPoint, English, Windows, Photoshop, Teaching, HTML, Public Speaking, Strategic Planning, Negotiation, C++, Editing, C, Java, Accounting
Education
F. D. Roosevelt 1982 — 1986
Eastfield College
Accounting
JPMorgan Chase July 2011 - Present
American Home Mortgage Servicing October 2009 - July 2011
CitiFinancial Mortgage February 2009 - October 2009
Bank of America May 2008 - February 2009
CitiFinancial Mortgage March 2006 - April 2008
Citicards October 2004 - March 2006
Skills
Mortgage Lending, Underwriting, Loans, Credit, Mortgage Banking, Credit Analysis, Loan Origination, Banking, Portfolio Management, Credit Risk, Risk Management, Refinance, Residential Mortgages, Financial Risk
Education
Eastfield College
Mesquite Highschool
Diploma
ServiceLink July 2011 - Present
Bank of America March 2010 - March 2011
Freddie Mac March 2009 - November 2009
Skills
Mortgage Servicing, FDCPA, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Public Speaking, Loss Mitigation, TILA, Data Entry, Documentary Collections, Foreclosures, Short Sales, Call Centers, Customer Satisfaction, Access
Education
Eastfield College 2012 — 2012
basics
Cleveland High School 2005 — 2008
Diploma
Bank of America January 1999 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Public Speaking
Education
Eckerd College
Bachelor of Arts (B.A.), Business Administration, Management and Operations
Bank of America August 2009 - Present
Blockbuster January 2006 - July 2008
Skills
Customer Service..., Cash Handling Experience, Customer Service..., 10 Key, Multitasking Skills, Microsoft Office, High Level Of Accuracy, Digital Image Processing
Education
Eastfield College 2012 — 2014
The University of Texas at Arlington 2005 — 2006
Bank of America April 2012 - July 2013
Skills
Banking, Portfolio Management, Mortgage Banking, Loans
Education
Eastfield College
Associate's degree, Radiologic Technology/Science - Radiographer
AmeriSave Mortgage Corporation January 2015 - Present
Synovus Financial Corporation March 2014 - January 2015
Atlanta, GA June 2013 - March 2014
BMO Harris Private Banking March 2008 - March 2013
DHI Mortgage December 2004 - March 2008
Harris Bank, N.A. November 2002 - December 2004
The Harris Bank, N.A. May 2001 - November 2002
Bank of America July 1998 - June 2000
Thom Howard Academy August 1996 - June 1998
Skills
Loans, Mortgage Lending, Credit, Commercial Lending, Refinance, Banking, Finance, Real Estate, Underwriting, Financial Services, Residential Mortgages, Credit Analysis, Commercial Mortgages, Home Equity Loans, Funding, Financial Reporting, Sales, Accounting, Commercial Banking, Loan Servicing, Insurance, Portfolio Management, NMLS # 502851, Consumer Lending, Salesforce.com, Oracle CRM, Calyx Point, Online Banking, Online Bill Pay, FNMA DU, FHLMC LP
Education
Eckerd College 1992 — 1996
Bachelor of Arts (BA), Human Development and Family Studies, General
Phoenix Country Day School 1988 — 1992
Diploma
Desert Devils Gymnastics 1983 — 1985
Bank of America October 2012 - September 2013
Education
Eastfield College 2013 — 2014
CBRE GWS - Local FM March 2014 - Present
Johnson Controls June 2013 - March 2014
Johnson Controls October 2007 - May 2013
Alliance Bank October 2004 - October 2007
Bank of America September 1998 - October 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Research, Outlook
Education
Eastfield College 2011 — 2015
Associate's degree, Accounting
Bank of America February 2013 - November 2014
Education
ECPI University 2015 — 2016
Guilford Technical Community College 2010 — 2014
Associate of Arts and Sciences (A.A.S.), Computer Information Technology