Bank of America
Industry: Investment banking company
DescriptionThe Bank of America Corporation is an American multinational investment bank and financial services company based in Charlotte, North Carolina with central hubs in New York City, London, Hong Kong, Minneapolis, and Toronto. Bank of America was formed through NationsBank's acquisition of BankAmerica in 1998. Customer service: 810 1 315-724-4022 Credit card support: 810 1 757-677-4701 CEO: Brian T. Moynihan (Jan 1, 2010–) Headquarters: Charlotte, North Carolina, United States Subsidiaries: Bank of America Merrill Lynch, Merrill Edge, Did you know: Bank of America is the ninth-largest bank in the world by total assets ($2,281.23 B). wikipedia.org
Bank of America List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Bank of America. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Bank of America Salaries. You can even request information on how much does Bank of America pay if you want to. Learn about salaries, pros and cons of working for Bank of America directly from the past employees.
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110,318 Bank of America employees in database. Find out everything there's to know about Bank of America employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Bank of America Employees
Bank of America
Skills
Business Analysis, Retail Banking, Commercial Banking, Portfolio Management, Credit Cards, Team Management, SDLC, Credit Analysis, Credit Risk, Relationship Management, Vendor Managment, PMO, Team Leadership, Vendor Management, Program Management, Requirements Analysis, Process Improvement, Risk Management, Business Process..., IT Strategy, Change Management, Management, Leadership, Banking, Project Portfolio..., Visio
Education
Florida Community College of Jacksonville
Associate's degree, General Studies
Florida State College at Jacksonville
General Studies
ROCSTART, Inc. August 2014 - Present
Grease Rags Clothing Company October 2013 - Present
Bank of America October 2010 - April 2012
Bank of America September 2006 - October 2010
Bank of America October 2003 - July 2006
Bank of America March 2002 - September 2003
Bank of America January 2000 - March 2002
Lancôme/Belk 1995 - 1999
PrintCraft Printing Centers of N. FL. 1992 - 1995
Skills
Management, Training, Customer Service, Sales, Event Management, Social Media Marketing, Leadership, Event Planning, Social Media, Public Speaking, Team Building, Social Networking, Strategic Planning, Retail, Marketing
Education
University of North Florida
Florida Community College at Jacksonville
Mayo Clinic July 2000 - Present
Jacobson's Stores September 1990 - July 2000
Bank of America July 1987 - December 1987
Skills
Healthcare, Health Insurance, Long-term Care, EMR, Insurance, Medicare, Hospitals, Financial Analysis, Strategic Financial..., Employee Benefits, Microsoft Excel, Customer Service, Outlook, Finance, Accounts Receivable, Management, Team Building, Sales, Strategic Planning, Leadership, Research
Education
ACUMEN CNA 2014 — 2014
CNA, Medical/Clinical Assistant, Exams Mach 2014
Florida Community College at Jacksonville 1986 — 1987
Associates, Health Care Mgmt., 3.4
Girl Scouts of Gateway Council 2010 - 2014
Bank of America April 2013 - December 2013
JPMorgan Chase June 2009 - March 2013
Bank of America September 1997 - June 2009
Bank of America September 1997 - June 2009
Bank of America September 1997 - June 2009
Sun Trust June 1996 - June 1997
First Union Bank May 1992 - May 1996
Skills
Loans, Credit, Credit Analysis, Mortgage Lending, Credit Risk, Banking, Underwriting, Financial Risk, Risk Management, Consumer Lending, Retail Banking, Financial Analysis, Residential Mortgages, FHA, Mortgage Underwriting, Professional Services
Education
Jacksonville University 2008 — 2010
Bachelor of Business Administration (BBA), Business Administration and Management
Florida State College at Jacksonville 1992 — 2006
Associate of Science (AS), General
Ribault Senior High School 1989 — 1991
High School Diploma, Cooperative Business Education
Transfield Services June 2015 - September 2015
Delta Leasing & Management LLC, DBA Cartridge World January 2012 - April 2015
Bank of America May 2009 - October 2012
SunTrust Bank 2007 - 2008
Sandollar Restaurant April 2004 - August 2004
Skills
New Business Development, Marketing Strategy, Sales Management, Entrepreneurship, B2B, Small Business, Sales, Business Strategy, Marketing, Strategic Planning, Team Building, Start-ups, Customer Service, Cash Handling Experience, Cash Flow Forecasting, Cashiering, Referrals, Quotas
Education
Florida Community College at Jacksonville 2005 — 2006
A.A.- Computers, undergrad
Arlington Country Day School 2002 — 2005
High School, General, Graduated
Florida State College at Jacksonville January 2013 - Present
Bank of America June 2011 - July 2012
Bank of America November 2004 - December 2005
Skills
Banking, Financials, Clerical Skills, Administrative Work, Computer-savvy, Accounting, Bookkeeping, Account Reconciliation, Finance, Accounts Receivable, Accounts Payable, Spreadsheets, Customer Service
Education
Florida Community College at Jacksonville 2013 — 2018
In Progress
Riverside Adult School 2004 — 2004
GED
Citi March 2015 - Present
CitiFinancial May 2006 - June 2011
Bank of America February 2003 - April 2006
Skills
Customer Service, Leadership, Research, Team Building, Microsoft Excel, Microsoft Office, Management, Strategic Planning, PowerPoint, Public Speaking, Project Management, Sales, Marketing, Social Media, Microsoft Word
Education
Florida State College at Jacksonville 1986 — 1988
Business, Management, Marketing, and Related Support Services
Bank of America July 2012 - Present
Bank of America June 2008 - April 2012
Bank of America May 2006 - May 2008
Bank of America September 2005 - May 2006
Coit Services July 2000 - August 2005
Skills
Loans, Mortgage Lending, Credit, Mortgage Banking, Refinance, Banking, Residential Mortgages, Retail Banking, Mortgage Underwriting, Customer Service, Call Centers, Outlook, PowerPoint, Access
Education
Florida Community College at Jacksonville
Bank of America February 2015 - Present
Bank of America April 2011 - Present
Bank of America September 2007 - April 2011
Florida Blue August 2005 - September 2007
Skills
Banking, Customer Service, Risk Management, Outlook
Education
Florida Community College at Jacksonville
Associate of Arts (A.A.), Business/Commerce, General
Village Pediatrics April 2015 - Present
Home Place Realty January 2014 - January 2015
Wells Fargo January 2011 - January 2014
Bank of America August 2010 - November 2010
Lender Processing Services, Inc. (LPS) January 2009 - April 2010
Washington Mutual 2006 - 2008
ABN AMRO Bank N.V. 2003 - 2006
Skills
Foreclosures, Loan Servicing, Mortgage Servicing, Mortgage Banking, Mortgage Lending, REO, Vendor Management
Education
Florida State College at Jacksonville 2013 — 2014
Associate of Science (AS), Registered Nursing/Registered Nurse
Florida State College at Jacksonville
Associate of Arts (AA), Education
Bank of America February 2008 - Present
Education
Florida Community College at Jacksonville
Availity June 2014 - Present
Bank of America February 2011 - February 2014
Bank of America November 2009 - January 2011
Bank of America May 2007 - October 2009
Bank of America June 2004 - March 2006
Bank of America September 2003 - June 2004
Contractor September 2002 - September 2003
Technology Point International April 1997 - May 2002
Skills
Team Management, Change Management, SharePoint, Vendor Management, Management, Software Documentation, Business Analysis, SDLC, Process Improvement, Training, Banking, Incident Management, Project Management, Customer Experience, Customer Service, Forecasting, Internet Information..., DMZ/Secure Zone, Embracing Change, Risk Reduction, Automation, IT Strategy, Driving Innovation, Application Hosting, Critical Business..., Business Transformation, Enterprise Architecture, Outstanding time..., Data Center, Branding & Identity, Outstanding..., Integration, Leadership, Disaster Recovery
Education
Florida State University 1992 — 1994
Bachelor of Science (B.S.), Marketing
Florida State College at Jacksonville 1991 — 1992
Brevard College 1989 — 1991
Associate's degree
Stanton College Preparatory School
Bank of America December 2013 - Present
Bank of America June 2012 - November 2013
Bank of America January 2006 - June 2012
Skills
Banking, Credit, Credit Risk, Financial Risk, Loans, Commercial Banking, Fixed Income, Investment Banking, Mortgage Lending, Operational Risk, Portfolio Management, Project Management, Retail Banking
Education
Englewood High School
Florida State College at Jacksonville
ACM Lead Verification February 2014 - Present
Voiceteam USA June 2012 - November 2013
Bank of America February 2009 - June 2012
Financial Education Services (FES) 2009 - 2009
One Touch Direct 2008 - 2009
Cingular Wireless 2003 - 2008
Skills
CRM, Mortgage Lending, Management, New Business Development, Strategic Planning, Training, Outsourcing, Analytics, Lead Generation, Sales, Customer Acquisition, Customer Experience, Vendor Management, Segmentation, Market Research, Call Centers, Customer Service, Executive Management, Leadership, Customer Retention, Account Management, Business Development, Direct Sales
Education
Florida Community College at Jacksonville
Associate's degree, Business Administration and Management, General
Value Hound, LLC August 2011 - Present
Heritage Financial Group July 2006 - July 2011
Bank of America October 2001 - December 2005
Skills
Mortgage Lending, Mortgage Banking
Education
Mandarin High School 1991 — 1995
Diploma
Florida Community College at Jacksonville
JPMorgan Chase April 2012 - Present
Bank of America September 2001 - April 2012
Education
University of Phoenix
Bachelor of Science (BS), Management
Florida Community College at Jacksonville
Studied, Computer Networking Technology
Bank of America January 2006 - Present
First Coast Service Options, Inc. January 2005 - December 2005
Food Lion January 2004 - January 2005
Skills
Mortgage Servicing, Credit, Call Centers, Banking, Team Management, Loans, Relationship Management
Education
Florida Community College at Jacksonville
Associate of Arts (A.A.), Business Administration and Management, General
nCino, Inc. September 2014 - Present
BB&T August 2009 - September 2014
Bank of America August 1999 - July 2009
Skills
Banking, Small Business Lending, Loans, Credit Analysis, Consumer Lending, Credit, Credit Risk, Sales, Loan Origination, Leadership, Underwriting, Retail Banking, Branch Management, Cross Selling, Management, Financial Analysis, Mortgage Lending, SBA, Relationship Management, Mortgage Banking, Lines Of Credit, Retirement Planning, Home Equity Loans, Salesforce.com, Sales Presentations, nCino
Education
Florida State College at Jacksonville
New Hanover High School
Sandalwood High School
Sandalwood High School
Deutsche Bank September 2011 - Present
Deutsche Bank September 2011 - Present
Bank of America September 2010 - September 2011
Applied Analytics/Fraud Solutions August 2008 - September 2010
Lockheed Martin January 2008 - March 2008
Chase Bank June 1998 - March 2008
Chase Bank January 2000 - May 2003
Skills
Agile & Waterfall..., Project Management, SDLC, Project Delivery, Business Analysis, Databases, User Acceptance Testing, Project Estimation, Business Process, Visio, Business Requirements, Requirements Analysis, Business Intelligence, Testing, Analysis, SQL, Access, VBA, Systems Analysis, Quality Assurance, Requirements Gathering, Business Objects, PL/SQL, Programming, Application Development, Visual Basic, JCL, TSO, XML, Outlook, Microsoft Office, MS Project, Database Design, MySQL, SharePoint, Documentation, Data Analysis, SQL Server, Agile, Process Improvement, MS Office Suite, Project Planning, Technical Writing, Agile Methodologies, Agile Project Management, Software Documentation
Education
Florida Community College at Jacksonville
Associate of Arts, Computer Science
KeHE Distributors April 2014 - Present
Bank of America June 2012 - January 2014
Florida Department of Law Enforcement 2011 - 2011
Education
Florida State College at Jacksonville 2014 — 2015
Associate of Science (A.S.), Networking Services Technology
Florida State University
Bachelor's degree, Criminology
Citizens Property Insurance September 2011 - May 2013
Argyle Forest Youth Sports Association 2009 - 2013
Argyle Forest Youth Sports Association 2009 - 2012
Argyle Forest Youth Sports Association 2009 - 2012
Bank of America Merrill Lynch November 2002 - February 2011
Bank of America June 2002 - November 2002
Bank of America March 2001 - June 2002
SetupMyComputer.com August 2000 - February 2002
Circuit City July 1998 - February 2002
Skills
Insurance, Call Centers, Troubleshooting, Operating Systems, Banking, Customer Service, Sales, Marketing, Strategy, Time Management
Education
Florida Community College at Jacksonville 2009 — 2013
AS, Computer Networking and Telecommunications
Bank of America May 2012 - Present
CitiFinancial September 2010 - January 2012
Panera Bread June 2009 - September 2011
CitiFinancial July 2007 - September 2008
Citibank November 2006 - July 2007
Skills
Short Sales
Education
Keiser University 2009 — 2012
Bachelors, Legal Studies
Florida State College at Jacksonville 1995 — 1996
as, criminal justice
Plainfield High School 1984 — 1987
High School
Bank of America April 2002 - Present
Skills
Risk Management, Management, Banking, Customer Service, Leadership, Project Management
Education
Florida Community College at Jacksonville
Bank of America January 2015 - Present
Bank of America February 2014 - January 2015
Bank of America September 2012 - February 2014
Skills
Banking, Finance, Operations, Accounting, Risk Management, Customer Service, Coaching, Consumer Lending, Account Reconciliation, Cash Management, Financial Analysis
Education
Florida State College at Jacksonville
Associate of Science (A.S.), Accounting
Advent Software March 2015 - Present
Bank of America September 2014 - March 2015
The LBA Group January 2014 - August 2014
JPMorgan Chase June 2012 - December 2013
JPMorgan Chase January 2011 - May 2012
Skills
Mortgage Lending, Loans, Mortgage Banking, Credit, Loan Origination, Refinance, FHA, Residential Mortgages, Banking, Credit Analysis, FHA financing, USDA, Consumer Lending, Credit Risk, Financial Analysis, Finance, Customer Service, Microsoft Excel, Microsoft Office, Financial Reporting, Outlook
Education
Florida State College at Jacksonville 2009 — 2010
Bachelor of Applied Science (BASc), Supervision and Management
University of North Florida - College of Business Administration 2007 — 2009
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Bank of America June 2014 - Present
Bank of America 2009 - 2014
Chase 2008 - 2009
Universal Land Title, LLC 2005 - 2008
Bank of America 1995 - 2005
Skills
Mortgage Lending, Mortgage Servicing, Quality Assurance, Retail Banking, Underwriting, Refinance, Leadership, Mortgage Underwriting, Team Management, Quality Auditing, Loan Modifications
Education
Florida State College at Jacksonville
Associate's Degree, Business Administration and Management, General
Modis January 2009 - Present
ista November 2006 - January 2009
Bank of America August 2001 - March 2008
Skills
Business Analysis, Process Improvement, SAP, Analysis, Access, PeopleSoft, Finance, Business Intelligence, Forecasting, Financial Analysis, Business Process..., Visio, Business Objects, Vendor Management, Risk Management, Microsoft Word, Microsoft Office, Microsoft Excel, Customer Service
Education
Florida Community College at Jacksonville 1997 — 2001
Bachelor's degree, Accounting
A. Philip Randolph Academies of Technology High School 1994 — 1997
Associate's degree & CPA, Accounting and Finance
Bank of America January 2013 - Present
First Coast Consulting and Contracting Pros January 2010 - Present
ITT Technical Institute April 2008 - Present
St. John's River State College January 2010 - December 2012
Florida State College at Jacksonville January 2011 - September 2012
Acosta Sales & Marketing July 2008 - July 2010
US Navy April 2001 - April 2009
Blue Cross August 1998 - December 2007
Kraft November 1988 - August 1998
Skills
PMP, Process Improvement, Management Consulting, Certified Project..., Business Planning, Training Delivery, Creative Writer, Critical Chain Project..., Small Business, PMP Certified, Seminar Speaker, Speaking Engagements, Training &..., Staff Training, Staff Mentoring, Government Contracting, Budget Management, Forecasting, Resource Management, Leading Positive Change, Team Leadership, Continuous Improvement, Conflict Management, Critical Thinking, Leadership, Program Management, Training, Business Analysis, Management, Team Building, Project Planning, Budgets, Customer Service, Public Speaking, Project Management, Mentoring
Education
Webster University 2007 — 2010
MA, Management and Leadership
Florida State College at Jacksonville 2005 — 2008
Southern Illinois University, Carbondale 2003 — 2007
BS Adult Ed., Workforce Development and Training
Lancet Software June 2011 - Present
Bank of America October 2001 - June 2011
American Heritage Life Insurance February 1998 - October 2001
Skills
Data Warehousing, Microstrategy, Programming, Business Intelligence, Server Administration, Business Analysis, Data Integration, SQL, SAS, Dimensional Modeling, Microsoft SQL Server, MicroStrategy, Requirements Analysis, Business Intelligence..., SDLC, Data Warehouse..., Oracle, Databases
Education
Florida State College at Jacksonville
Weinstein & Riley November 2007 - Present
Silver Hill Financial February 2005 - July 2007
Bank of America June 2000 - June 2004
Skills
Banking, Mortgage Lending, Loans, Commercial Lending, Funding, Credit, Financial Services, Finance, Process Improvement, Business Process..., Reporting & Analysis, Microsoft Excel, Microsoft Office, Bankruptcy, Procedure Development
Education
University of Florida 1994 — 2000
BA, Finance
Florida Community College at Jacksonville 2003 — 2004
AS, Computer Programming
Regions Bank February 2001 - Present
Jacksonville Regional Chamber of Commerce January 2002 - June 2012
Bank of America February 1997 - February 2001
Skills
Credit, Commercial Lending, Small Business Lending, Financial Analysis, Consumer Lending, Mortgage Lending, Insurance, Sales, Event Planning, Business Development, Event Management, Direct Sales, Financial Services, Fundraising, Investments, Leadership, Loans, Leadership Development, Management, Marketing, Negotiation, Marketing Strategy, New Business Development, Non-profits, Nonprofits, Organizational..., Public Relations, Recruiting, Sales Management, Social Networking, Banking, Budgets, Customer Service, Executive Management, Finance, Team Leadership, Time Management, Team Building, Strategic Planning, Social Media
Education
Florida State College at Jacksonville 1993 — 1996
Bishop Kenny high school 1989 — 1993
Merrill Lynch June 2009 - Present
Convergys, National Command Center June 2009 - Present
Marrell Lynch May 2009 - September 2009
Beeline(MPS Group) August 2007 - May 2008
Convergys 2001 - 2008
Wachovia April 2007 - June 2007
Converges December 2001 - January 2007
Bank of America June 2004 - September 2004
JEA 1996 - 2001
JEA(Jacksonville Electric Authority) Micro August 1996 - February 2000
Education
University of North Florida 1987 — 1991
none, Electronics Engineering Technology
Florida State College at Jacksonville 1980 — 1982
AS, X-Ray/Electronics Engineering Technology
Florida Community College at Jacksonville Florida
Associate in Science, Electronics, X-Ray Engineering Technology; Digital Photography
University of North Florida
School, Engineering Technology; Electronic Engineering Technology
Bank of America June 2015 - Present
Bank of America March 2015 - June 2015
Bank of America February 2014 - March 2015
Logan's Roadhouse July 2013 - February 2014
Mayor of Jacksonville June 2013 - August 2013
Ocean Blue Carrolwood October 2012 - May 2013
Suzanne Bass for Judge May 2012 - August 2012
Skills
Microsoft Office, Community Outreach, Fundraising, Non-profits, Public Speaking, Research, Public Relations, Event Planning, Social Media, Strategic Planning, Spanish, Editing, Event Management, Leadership, Analysis, Customer Service, Nonprofits, Politics, Strategic Communications, Political Campaigns, PowerPoint, Data Entry, Government, English, SPSS, Sales, Outlook, Microsoft Word, Teamwork, Time Management, Critical Thinking, Social Networking, Blogging
Education
University of South Florida 2010 — 2013
Bachelor of Arts (B.A.), Political Science and Government
Florida Community College at Jacksonville 2008 — 2010
Dual Enrolled, General Studies
Bank of America January 2012 - Present
Bank of America January 2009 - January 2012
Merrill Lynch August 2007 - January 2009
Merrill Lynch January 2001 - August 2007
Jacksonville University January 1998 - January 2001
Skills
FINRA, Compliance, Risk Management, Risk, Desktop Support, Management, Technical Support, Financial Risk, Requirements Analysis, IT Strategy, Data Center, Security, Disaster Recovery, Change Management, Relationship Management, Project Management, Banking, System Administration, Process Improvement, Business Continuity, Vendor Management, Policy, Governance, SharePoint, Software Documentation, Finance, Process Engineering, Integration, Visio, Financial Services, EnCase, Snort, FTK, Fat, Hex, Computer Forensics, Computer Hardware, Computer Security, eDiscovery, Privacy Compliance, NTFS, Information Technology, Infrastructure, Information Security..., Enterprise Architecture, IT Operations, IT Management, ITIL, Network Security
Education
Florida State College at Jacksonville 2011 — 2013
Technical Certificate, Computer Forensics / Information Security
University of North Florida 1999 — 2002
BS, Computer Information Systems
Jacksonville University 1993 — 1997
BS, Biology
Mascoutah Community High School 1992 — 1993
High School Diploma, High School/Secondary Diploma Programs
Vanden High School 1989 — 1991
High School Diploma, High School Diploma
Alafaya Dental Care August 2011 - Present
Notary Rotary September 2007 - Present
A Child's Place for Dental Care August 2009 - June 2011
Bank of America July 2006 - July 2007
Skills
Customer Satisfaction, Microsoft Applications, Softdent, Dentrix, Loan Origination, Loan Closings, Mortgage Underwriting, Automated Underwriting..., Organization
Education
Florida Community College at Jacksonville 2009 — 2011
Associate of Arts (A.A.), General Studies
Colonial High School, Orlando, FL
Honor Dipolma, General Studies
Bank of America September 2000 - Present
Skills
Risk Management, Process Improvement, Project Management
Education
Florida State College at Jacksonville
MOMSPatterns.com September 2006 - Present
MOMSPatterns ~ Ebay June 1998 - September 2006
Bank of America April 1988 - January 1999
Skills
Apparel, Sewing, Fashion
Education
Florida Community College at Jacksonville 1985 — 1987
Associates Degree, Business
Orange Park High School 1980 — 1984
Insure-All Insurance Agency October 2013 - Present
Bank of America October 2010 - October 2013
Insure-All Insurance Agency September 2005 - October 2010
Skills
Insurance, Microsoft Office, Customer Service, Financial Analysis, Leadership, Project Management, Strategic Planning, Team Building, Team Leadership, Banking, Sales, Access, Sales Management, Risk Management, Negotiation, Process Improvement
Education
Florida State University 2002 — 2004
B.S, Traditional Economics, Sociology
Florida Community College at Jacksonville 1998 — 2001
A.A, Business Administration
Bank of America Merrill Lynch July 2011 - Present
Aaron's, Inc November 2008 - October 2011
Bank of America October 2010 - July 2011
Regions Financial Corporation January 2003 - January 2008
Wells Fargo March 2002 - January 2003
Education
University of North Florida 2001 — 2011
Bachelor of Arts (BA), English Language and Literature/Letters
Florida State College at Jacksonville 2010 — 2010
Associate of Arts (AA), English Language and Literature/Letters
Spruce Creek High School 1998 — 2001
High School Diploma, College Prep
Bank of America January 2012 - Present
Skills
Microsoft Office, Process Improvement, Financial Services, Customer Service, Team Building, Microsoft Excel, Public Speaking, Leadership, Microsoft Word, Outlook, Banking
Education
Florida State College at Jacksonville
Associate's degree, Supervision and Management
Packaging Corporation of America January 2015 - August 2015
SiVance LLC, Milliken & Company September 2014 - December 2014
Florida State College at Jacksonville November 2012 - May 2013
Florida State College at Jacksonville February 2012 - November 2012
Bank of America October 2008 - August 2010
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Sales, Customer Service, Time Management, Laboratory, Chemistry, Process Improvement, Process Engineering, Statistics, Public Speaking, Six Sigma
Education
University of Florida 2013 — 2017
Bachelor of Science (B.S.), Chemical Engineering, Junior
Florida State College at Jacksonville 2011 — 2013
Associate of Arts (A.A.)
Fuel Medical Group June 2015 - Present
Bank of America 1997 - 2000
Skills
MySQL, CSS, Website Development, Troubleshooting, PHP, Linux, Windows, Web Development, HTML, Programming, Photoshop, JavaScript, Network Administration, System Administration, Operating Systems, SQL, Technical Support, Windows Server, Windows 7, TCP/IP, Databases, XHTML, XP, LAMP, HTML 5, Software Documentation, Web Applications, Servers, Computer Hardware, Network Security, Social Networking, Apache, E-commerce, Online Marketing, Customer Service, Software Installation, JSON, Front-end, Microsoft Excel, Wireless Networking, Active Directory, Access, Visio, Microsoft Office, CentOS, Testing, Networking, Bash, IIS, Windows XP
Education
FastTrain of Jacksonville 2010 — 2011
Network and System Administration/Administrator, 3.96
Florida Community College at Jacksonville 1986 — 1986
General Studies
Waimea High School, Kaua'i Hawai'i 1983 — 1986
HS Diploma, General Studies
Lemoore High School, Lemoore, California 1982 — 1983
General Studies
SunTrust Bank April 2010 - Present
Bank of America January 2009 - April 2010
Skills
Fraud Detection, Banking, Customer Service, Management, Office Administration, Project Management, SAR
Education
Florida Community College at Jacksonville
Bank of America September 2014 - Present
clothing November 2010 - August 2014
Education
Florida State College at Jacksonville 2006 — 2010
n/a, not attending at the moment
JPMorgan Chase 2012 - 2013
Bank of America January 2012 - November 2012
Skills
Financial Analysis, Mortgage Underwriting, Bookkeeping, Mortgage Banking, Loan Origination, Credit, FHA, Underwriting
Education
Florida Community College at Jacksonville 2012 — 2013
Associate of Arts (AA), Registered Nursing/Registered Nurse
Valencia Community College 2001 — 2003
Business/Managerial Economics
Operation New Hope, Inc. November 2007 - Present
Randstad December 2012 - June 2013
Assist2Sell Full Service Realty May 2006 - January 2007
Bank of America January 2004 - March 2004
Radisson Riverwalk Hotel 1995 - 1998
ITT Sheraton 1991 - 1995
ARGO 1990 - 1994
Allied Signal Aerospace 1985 - 1988
Skills
PowerPoint, Event Management, Volunteer Management, Non-profits, Customer Service, Event Planning, Nonprofits, Microsoft Office, Microsoft Excel, Microsoft Word, Social Media, Public Speaking, Community Outreach, Fundraising, Research, Grant Writing, Outlook
Education
Jones College-Jacksonville 2009 — 2012
Associate of Science (AS), Computer Information Systems
Florida Community College at Jacksonville 2006 — 2007
Post Secondary Training Certificate, Administrative Assistant - Office Supervision
Richland College 1991 — 1991
Certificate, Desktop Publishing (Macintosh Based)
Deutsche Bank June 2006 - October 2014
MortgageIT / Deutsche Bank June 2006 - October 2014
NetBank / RBMG / Meritage Mortgage 2001 - 2006
Barnett Bank/Nations Bank/Bank of America March 1993 - October 2001
Bank of America 2000 - 2001
Atlantic Bank/First Union/Wachovia June 1981 - February 1993
Skills
Mortgage Lending, Mortgage Banking, Credit, Banking, Credit Analysis, Loan Origination, Loans, Mortgage Servicing, Portfolio Management, REO, Residential Mortgages, Loan Servicing, Loss Mitigation, Refinance, FHA, Risk Management
Education
Florida State College at Jacksonville 1985 — 1987
Accounting
Mercer July 2015 - Present
Aon Hewitt March 2015 - Present
Mercer January 2014 - March 2015
Aon Hewitt, Sales & Accounts January 2013 - January 2014
Aon Hewitt January 2008 - December 2012
Aon Consulting August 2005 - December 2007
Aon Consulting June 2002 - August 2005
CitiStreet June 1998 - June 2002
Bank of America June 1996 - May 1998
Florida Blue June 1988 - May 1996
Skills
Outsourcing, Leadership, Employee Benefits, CRM, Vendor Management, Strategy, Benefits Administration, Performance Management, Project Management, Employee Relations, Call Center, BPO, Business Development, Operations Management, Call Centers, Coaching, Management, Team Leadership
Education
Florida State College at Jacksonville
Business Administration
Bank of America OwnerEvents by Exciting MomentsFebruary 2010 - Present
Skills
Weddings, Parties, Holidays, Galas, Corporate Events, Flowers, Decoration, Wedding Planning, Celebrations, Birthdays, Anniversaries, Social Media Marketing, Advertising, Administration, Management, Marketing, Direct Sales
Education
Florida State College at Jacksonville 1999 — 2004
Associate's Degree, Finance and Financial Management Services
Citi November 2013 - Present
Citi 2013 - October 2013
Arnold Transportation Services September 2011 - June 2012
Arnold Transportation Services July 2010 - September 2011
Arnold Transportation Services October 2007 - July 2010
Plaza Home Mortgage April 2007 - August 2007
Bank of America October 2006 - March 2007
New Century Mortgage October 2005 - July 2006
PHH Mortgage October 2000 - October 2005
Skills
Customer Service, Banking, Human Resources, Credit, Customer Satisfaction, Transportation, Microsoft Excel, Team Building, Operations Management, Microsoft Office, Logistics, Process Improvement, Shipping, Accounting, Training, Outlook, Management, Inventory Management, Mortgage Lending, Loans, Access, Call Centers, Strategic Planning, Microsoft Word, Coaching, Supervisory Skills, Leadership, Team Leadership, Employee Relations, PowerPoint, Recruiting, Performance Management, Hiring, Logistics Management
Education
Florida Community College at Jacksonville
TSI Tri-State Painting, Inc. February 2014 - Present
Hinshaw & Culbertson January 2007 - September 2013
Mediator - State of Florida 2001 - August 2013
Mediator - Division of Consumer Services, CFO State of Florida January 2009 - July 2013
Investigative & Litigation Paralegal January 2002 - May 2007
Taylor, Day & Currie January 1998 - January 2001
Bank of America January 1991 - January 1996
Skills
Depositions, Mediation, Legal Research, Product Liability, Westlaw, Legal Writing, Legal Documents, Arbitration, Personal Injury..., PowerPoint, Paralegals, Legal Compliance, Summarizing Information, Lexis, Workers Compensation, Wordperfect, Microsoft Excel, Incident Investigation, Claim Investigation, Criminal Investigations, Site Investigation, Family Mediation, Internet, Legal Liability, Florida Notary, Torts, Employment Law, Property & Casualty..., Witness Statements, Witness Preparation, Witness Investigation, Jury Trials, Jury Research, Microsoft Word, Labor Relations, Employment Contracts, EEOC, Workers Compensation..., Trials, Personal Injury, Litigation, Courts, Civil Litigation, Hearings, Family Law, WordPerfect, LexisNexis, Legal Assistance, Appeals, Commercial Litigation
Education
Florida Community College at Jacksonville 1994 — 1997
AS Degree, Legal Assisting
Dignity Memorial Funeral Homes January 2015 - Present
Bank of America October 2014 - Present
Bank of America March 2012 - October 2014
HCA May 2010 - April 2014
Wells Fargo January 2012 - March 2012
Bank of America July 2010 - February 2012
Bank of America January 2011 - January 2012
Bank of America January 2009 - February 2010
Skills
Outstanding..., High sense of diligence..., Good analytical writer;..., Proficiency in computer..., Proficiency in..., Observant, intuitive..., Great ability to work..., General understanding..., Able to follow...
Education
Florida State College at Jacksonville 2013 — 2017
Bachelor's Degree, Business Administration and Management, General
Terry Parker
Landstar October 2011 - Present
Bank of America January 2010 - September 2011
Merill Lynch April 2007 - September 2011
Merrill Lynch 2006 - 2011
CQ Systems 2003 - 2006
CQ Systems 2003 - 2006
CQ Systems 2003 - 2006
CQ Systems 2003 - 2006
CQ Systems 2003 - 2006
Skills
HTML, CSS, SQL,..., ADO, ASP, PowerShell,..., Windows Server 2012,..., SQL Servers, Dell, IBM..., Computer Associates..., Symantec Veritas Backup..., Cisco Pix, Wireless..., HP Digital Senders, Dot..., Panda Server Client,..., Netscaler, NetIQ,..., Actuate Server,..., VMware Virtual..., Sun Identity Access..., CA SiteMinder Agent for..., Team Foundation Server,..., Repair/Building/Disaster..., Backup Devices and..., Outstanding technical..., exceptional skills in..., documentation,..., computer networks,...
Education
Florida State College at Jacksonville 2010 — 2014
Bachelor's Degree, Computer/Information Technology Administration and Management, 3.4 GPA
Florida State College at Jacksonville 2006 — 2008
Associate's Degree, Computer Science, 3.3 GPA
Florida State College at Jacksonville 2000 — 2003
Associate's Degree, Internet Services Technology (Webmaster/Web Development) ASSOCIATE IN SCIENCE DEGREE (A.S), 3.3 GPA
TECHNICAL VOCATIONAL SCHOOL, Düsseldorf, Germany - Zenica, Bosnia 1992 — 1998
TECHNICAL VOCATIONAL SCHOOL DIPLOMA, Biology, Physics Technician (with main emphasis on Chemistry)
Equity National December 2012 - April 2014
Equity National July 2010 - December 2012
National Quick Sale April 2009 - July 2010
Green River Capital 2008 - 2009
Wachovia Settlement Services 2003 - 2008
Bank of America 1998 - 2003
Skills
Negotiation, Vendor Management, Mortgage Lending, Real Estate, Selling, Customer Service, Management, Sales, Appraisals, Strategic Planning, Investment Properties, New Business Development, Sales Management, FHA, Residential Mortgages, Real Estate Transactions, Loans, Refinance, Marketing, Project Management, Foreclosures, Condos, Short Sales, Single Family Homes, Appraisers
Education
Florida Real Estate Institute 1990 — 1990
Real Estate Development
Florida Community College at Jacksonville
NB Forrest High School
MGM Solutions Inc July 2013 - Present
Ben Bridge Jeweler November 2008 - July 2013
Bank of America August 2007 - May 2008
Bally Total Fitness April 2007 - August 2007
All Stars Bar and Grill May 2006 - April 2007
Nooksack River Casino 2005 - 2005
Skills
Visual Merchandising, Merchandising, Retail, Customer Service, PowerPoint, Time Management, Microsoft Word, Microsoft Office, Sales, Facebook, Social Networking, Telephone Skills
Education
Webber International University 2004 — 2006
Bachelor of Science in Business Administration, Sport Management
Florida Community College at Jacksonville 2002 — 2004
Mount Baker Senior High School 1998 — 2002
High School Diploma, General
Plaza Home Mortgage March 2013 - Present
Wells Fargo/Technisource December 2011 - November 2012
Technisource 2011 - 2012
Bank of America December 2010 - December 2011
FSV Payment Systems October 2008 - May 2010
ABN AMRO Mortgage Group January 2006 - May 2007
Aerotek Staffing January 2006 - May 2007
Washington Mutual Bank January 2003 - August 2005
Z.C. Sterling Insurance Agency May 1999 - January 2003
Skills
Mortgage Lending, loan processing, Wholesale Real Estate, Loan Servicing, Accounting, Customer Satisfaction, Underwriting, Loan Closings, Title Insurance, escrow assistant, Real Estate, Financial Risk, Credit, Loss Mitigation, Analysis, Insurance, Software Documentation, Appraising, SharePoint
Education
Florida State College at Jacksonville 2015 — 2017
Associate of Science (A.S.), Accounting Technology/Technician and Bookkeeping
Florida State College at Jacksonville 2008 — 2010
A.A, Art/Art Studies, Digital Art, 3.7 GPA
Orange Park High School 1995 — 1995
High School Diploma, General Studies
Key West High School 1991 — 1994
General Studies
Suddath Relocation Systems July 2010 - Present
Suddath Relocation Systems July 2010 - February 2012
Annunciation Catholic School January 2008 - July 2010
SunTrust Bank January 2006 - December 2007
Suddath International June 2006 - January 2007
Bank of America December 1993 - December 2003
Skills
Contract Negotiation, Customer Satisfaction, Process Improvement, Leadership, Logistics, Customer Service, Operations Management, Corporate Relocation, Outlook, Transportation, Sales, Shipping, Process Scheduler, LTL, Account Management, Team Building, Project Management, Administration, Trucking, Microsoft Excel, PowerPoint, New Business Development, Warehousing, Move Management, Relocation, Inventory Management, Analysis, Dispatching, Household Goods..., Estimating, Construction..., Relocation Advice
Education
University of Florida 2008 — 2011
Bachelor's Degree, Business Administration
Florida State College at Jacksonville 2002 — 2008
Associate's Degree, Business
Fidelity National Financial March 2015 - Present
Wells Fargo September 2014 - February 2015
Bank of America April 2013 - September 2014
PSS April 2010 - April 2013
CSX Transportation February 2010 - March 2010
Vistakon September 2006 - February 2010
Dorado September 2005 - August 2006
Vistakon April 2005 - September 2005
Boca Java November 2004 - April 2005
Florida Blue February 2003 - November 2004
Skills
AngularJS, AJAX, REST, JSON, jQuery, Java Enterprise Edition, JPA, Hibernate, JavaScript, Spring, XML, Tomcat, SOAP, Java, Web Services, Scrum, Software Development, Design Patterns, Oracle, J2EE, Architecture, HTML, SQL, Flex, ActionScript, Web Development, Web Applications, PL/SQL, JDBC, Application Development, Enterprise Architecture, JSP, CSS, JMS, SOA, EJB, Agile Methodologies, Servlets, XSLT, JUnit, Architectures, Weblogic, OOP, Spring Framework
Education
University of North Florida 2001 — 2002
Bachelor of Science (BS), Computer Science
Florida Community College at Jacksonville 1998 — 2001
Associate of Arts (AA)
Bank of America January 2000 - Present
Guarantec 1989 - 2000
Education
Florida State College at Jacksonville 1979 — 1984
Bank of America June 2015 - Present
Bank of America October 2013 - June 2015
Bank of America March 2011 - October 2013
Bank Of America July 2005 - April 2010
Wachovia Bank January 2005 - July 2005
Wachovia Bank August 2003 - January 2005
First Union Bank - Wachovia Bank September 1998 - August 2003
First Union Bank January 1992 - September 1998
Education
Florida State College at Jacksonville
Business Management
North Carolina Interscholastic Cycling League June 2015 - Present
EY March 2015 - Present
EMC February 2014 - March 2015
Premier HealthCare Alliance March 2009 - January 2014
IBM August 2008 - February 2009
Bank of America April 2006 - July 2008
Citicards September 2004 - April 2006
Seventhman September 2003 - September 2004
Citicards March 2001 - September 2002
Optemize.com February 2000 - March 2001
Skills
Information Architecture, User Interface Design, Interaction Design, Usability Engineering, Usability Testing, User Experience, User-centered Design, User Interface, User Experience Design, Web Design, Usability, Web Applications, Human Computer..., Agile Project Management, Front-end, Heuristic Evaluation, Wireframes, Software Development, Mentoring, Leadership, Wire Framing, SEO, Information Design, SDLC, Visual Design, Contextual Inquiry, Rapid Prototyping, Persona, OmniGraffle, User Research, Creative Direction, User Scenarios, Axure, Mobile Design, Experience Design, Agile Methodologies, Mobile Applications, HTML, CMS, Requirements Gathering, Card Sorting, Enterprise Software, XHTML, Human Factors, Web Project Management, Integration, ActionScript
Education
University of North Florida 1992 — 1994
BFA, Fine Art painitng/ Drawing
Florida Community College at Jacksonville 1989 — 1991
AA, art and design
Bank of America August 2010 - August 2011
Citigroup August 2005 - August 2010
Education
Florida Community College at Jacksonville 2007 — 2009
AA, Associates in Arts
.
PNC Mortgage June 2012 - Present
MortgageIT July 2006 - March 2008
Countrywide September 2005 - July 2006
CSX September 2004 - September 2005
JPMorgan Chase February 2003 - September 2004
Bank of America November 1994 - September 2001
Education
Florida State College at Jacksonville 1995 — 1998
Associates
University of North Florida 1989 — 1991
Selene Finance LP August 2013 - Present
JPMorgan Chase December 2012 - February 2013
Bank of America September 2010 - December 2012
Florida Blue October 2008 - September 2010
Enterprise Rent-A-Car April 2008 - October 2008
University of Central Florida July 2005 - November 2006
Skills
Contract Negotiation, Call Center, Customer Service, Outlook, Customer Satisfaction, Sales, Process Improvement, Leadership, Training, Marketing, Mortgage Servicing, Telecommunication..., Microsoft Excel, PowerPoint, Access, Microsoft Word, Marketing Strategy, Marketing Communications, Marketing Research, Microsoft Office, Presentations, Mortgage Underwriting, Call Centers, Program Management, Business Development, Credit, Employee Benefits, Finance, Insurance, Management, Negotiation, Sales Management, Investments, Salesforce.com, Team Building, Team Leadership, Time Management, Loans, Customer Retention, Recruiting
Education
University of Central Florida 2005 — 2006
Bachelor of Science, Business Administration; Marketing
Florida Community College at Jacksonville 2002 — 2004
Associate in Arts, Business Administration
CP3 Real Estate Investors May 2015 - Present
Bank of America January 2012 - June 2014
Bank of America January 2008 - January 2012
Bank of America January 2003 - January 2008
Bank of America January 2001 - January 2008
Bank of America January 2001 - January 2003
Skills
Project Portfolio..., Business Analysis, SDLC, Risk Management, Banking, Financial Risk, Process Improvement, Change Management, Portfolio Management, Program Management, PMO, Business Process..., Vendor Management, Financial Services
Education
Florida State College at Jacksonville
Associate of Arts
University of North Florida
Bachelor of Arts, Music; in progress
Wells Fargo Capital Finance August 2012 - July 2013
Chase October 2011 - August 2012
Chase August 2010 - October 2011
Bank of America June 2008 - August 2010
Wilson Lending Group May 2006 - October 2007
Skills
Mortgage Banking, Loans, Customer Service, FHA, Finance, Loan Origination, Mortgage Lending, Sales, Refinance, Management, Underwriting
Education
Florida State College at Jacksonville 2011 — 2013
Bachelor of Applied Science (B.A.Sc.), Supervision & Management
Florida State College at Jacksonville 2008 — 2011
Associate's degree, Business Administration and Management, General
Bank of America June 2014 - Present
Bank of America April 2012 - June 2014
Bank of America January 2011 - April 2012
Bank of America June 2005 - January 2011
Bank of America October 2005 - June 2007
Bank of America November 2001 - October 2005
Skills
Brokerage, Six Sigma, Lean Sigma - Black Belt, Process Improvement, Process Excellence, Customer Satisfaction, Divestitures, Vendor Management, On-boarding, Coaching, Change Management, Business Process..., Compensation..., Financial Reporting, Reporting & Analysis, Procedure Development, Process Flow, Minitab, JMP, Transitions, BPO, Banking, Operational Excellence, Business Process Mapping, Outsourcing, Risk Management, Financial Services, Operations Management, Operational Risk..., Relationship Management, Mortgage Servicing, Business Process..., Finance, Human Resources, Leadership, Lean Manufacturing, Mergers, Mergers & Acquisitions, Project Management, Project Portfolio..., Black Belt, Operational Risk, Performance Improvement, Balanced Scorecard
Education
Florida State College at Jacksonville
AA
High School
Fidelity National Financial February 2006 - Present
The River Club of Jacksonville January 2004 - February 2006
Bank of America 1998 - 2002
First Union National Bank 1994 - 1996
Skills
Microsoft Word, Accounts Payable, Microsoft Office, Microsoft Excel, File Management, SharePoint, Outlook, PowerPoint, 10 Key, Data Entry, Meeting Planning, Travel Arrangements, Expenses, Multi Tasking, Payroll, Administrative..., Invoicing, Office Management, Lotus Notes, Access, Administrative..., Office Administration, Accounting, Customer Service
Education
Florida State College at Jacksonville 2009 — 2011
Associate's Degree, Business, Management, Marketing, and Related Support Services
Florida State College of Jacksonville 2009 — 2011
Associate's Degree, Business
St. Petersburg College 2010 - 2011
Axelon Technologies 2007 - 2009
J & E Distributors USA, Inc. 2006 - 2007
Bank of America 1999 - 2006
United States Navy 1980 - 2005
Interim Technologies 1998 - 1999
Computer Management Systems Inc. 1996 - 1998
Alltel Information Services 1992 - 1996
Independent Life 1990 - 1992
Skills
FTP, Visio, JCL, CICS, C++, CSS, TSO, VSAM, SQL, TCP/IP, JavaScript, Security, C#, VB.NET, MySQL, ASP.NET, AJAX, Dreamweaver, NAT, Tomcat, z/OS, WPF, IDMS, XHTML, DB2, LINQ, NetBeans, ADO, Telnet, VLAN, Visual Basic, Databases, Application Development, COBOL, XML, MS Office Suite, HTML, SDLC, MS Project, XP, Microsoft Office, Visual Studio, Software Development, Fileaid, Windows 7, Java, Systems Analysis, SharePoint, Unix, DHCP
Education
St. Petersburg College 2010 — 2011
AS, Computer/Web Programming and Analysis
St. Petersburg College 2009 — 2011
Certificate, IT Security
Boston University 2006 — 2006
Certificate, Project Management
Webster University 2003 — 2005
MBA, Business Administration and finance
University of South Florida 1988 — 1990
BS, Management Information Systems
Florida State College at Jacksonville 1984 — 1986
AS, General Studies
Unversity of Fairfax
Montoya Financial Strategies January 2013 - Present
Kelly Services January 2011 - January 2013
ING (formerly CitiStreet) 1998 - May 2010
Bank of America September 1993 - September 1998
Skills
Project Management, Employee Benefits, Benefits Administration, Performance Management, PeopleSoft, Operations Management, Change Management, Outsourcing, Defined Benefit, Team Building, Management, Leadership, Business Process..., Call Centers, Business Process, CRM, Team Leadership, Vendor Management, Deferred Compensation, Human Resources, 401k, Insurance, Financial Services, Recruiting
Education
University of North Florida 1985 — 1987
BA, Statistics
Florida State College at Jacksonville 1982 — 1984
AA, General
Bank of America March 2015 - Present
Allstate November 2014 - May 2015
Florida Blue October 2004 - December 2014
Skills
SQL, Agile Methodologies, RequisitePro, Requirements Analysis, Requirements Gathering, Agile & Waterfall..., PeopleSoft, Process Automation, Project Management, Microsoft Office, Data Analysis, Leadership, Business Analysis, HP Quality Center, Financial Analysis, User Acceptance Testing, Business Requirements, System Requirements
Education
University of Alabama 2007 — 2009
Bachelor's Degree, Business Administration and Management, General
Saint Leo University 2004 — 2006
Bachelor's Degree, Accounting and Finance
Florida Community College at Jacksonville 2001 — 2003
Associate's Degree, Elementary Education and Teaching
Sprint Nextel July 2006 - Present
Wachovia Bank May 2004 - July 2006
Bank of America November 2003 - May 2004
Nextel November 1999 - March 2003
First Union National Bank March 1996 - November 1999
Education
Elite Medical Training 2009 — 2009
C.N.A
Florida State College at Jacksonville 2004 — 2005
Data Entry
Bank of America November 2009 - June 2011
Carlisle & Gallagher November 2009 - June 2011
Blue Cross Blue Shield of Florida February 2007 - February 2009
Blue Cross Blue Shield of Florida 1998 - 2008
Blue Cross Blue Shield of Florida 2002 - 2006
CSX Technology 1999 - 2000
CSX 1999 - 2000
Blue Cross Blue Shield of Florida 1998 - 1999
Barnett Bank 1997 - 1998
Skills
VSAM, COBOL, DB2, CICS, Systems Analysis, Requirements Analysis, Application Development, Testing, Fileaid, TSO, JCL, Mainframe, SDLC, SQL, Endevor, Software Development, Requirements Gathering, Databases, Data Warehousing
Education
Florida State College at Jacksonville 1992 — 1992
AS, Computer Programming
Florida State College at Jacksonville
A.S. Degree, Computer Science
Bank of America March 2013 - August 2014
AutoNation December 2011 - March 2013
Bank of America October 2008 - November 2011
Acosta Sales & Marketing August 2006 - October 2008
Akos Technologies, LLC June 2005 - July 2006
Coventry Health Care, an Aetna Company October 1997 - June 2005
Skills
DNS, VMware, Active Directory, Integration, Troubleshooting, Vendor Management, Windows Server, SDLC, Virtualization, VMware ESX, Unix, Linux, Agile Methodologies, DHCP, SharePoint, Perl, Management, Team Leadership, System Administration, Networking, Customer Service, Process Improvement, Project Management, Microsoft Office, ITIL, Training, Team Building, Disaster Recovery, Data Center, SAN, Servers, Microsoft Exchange, Windows
Education
University of Phoenix 2000 — 2002
Bachelor's Degree, Information Technology, 3.95
Florida Community College at Jacksonville 1997 — 1999
Associate's Degree, Business Administration and Management, General
Macy's July 2013 - Present
Accusoft August 2014 - May 2015
Accusoft Corporation July 2000 - May 2015
Bank of America August 1988 - October 1999
Bank of America 1996 - 1998
Skills
Product Management, Sales Management, Strategic Partnerships, Google Apps, Mobile Devices, Account Management, Strategic Planning, Lead Generation, Mac OS X, CRM, Marketing Strategy, SharePoint, Salesforce.com, Training, Sales, Process Improvement, Sage, Business Intelligence
Education
Florida State College at Jacksonville 1996 — 1999
71st High School 1975 — 1976
Fayetteville, NC, Business courses
Leto High School 1973 — 1975
High School, Business courses
Convergys December 2007 - August 2009
Provado Technologies July 2007 - November 2007
Bank of America November 1999 - September 2006
Skills
Integration, Vendor Management, Telecommunications
Education
Florida State College at Jacksonville 1994 — 1996
AS, Computer Sceince
Downtown Vision, Inc. August 2010 - Present
Tallahassee Democrat January 2010 - April 2010
Bank of America September 2008 - December 2008
Express, LLC August 2006 - July 2008
Bagel Bagel Café June 2005 - September 2006
Education
Florida State University - College of Business 2009 — 2010
B.S., Marketing, Communications
Florida State College at Jacksonville 2006 — 2008
A.A., Business
Bank of America March 2014 - Present
Bank of America December 2009 - Present
Bank of America June 2004 - December 2009
Skills
Customer Service, Banking, Call Center, Excel, Sales Support, Outlook, PowerPoint, Word, Customer Satisfaction, Process Improvement, Microsoft Office, Spreadsheets, Data Entry, Teamwork, Time Management, Team Building, Call Centers, Sales Operations
Education
Florida State College at Jacksonville 2014 — 2015
Bachelor's Degree, Operations Management and Supervision
Florida Community College at Jacksonville 2007 — 2009
Associate in Arts, Business Administration
Bank of America ETL Analyst DeveloperGoodrichAugust 2008 - April 2009
Wachovia January 2007 - May 2008
Vistakon September 1999 - May 2006
Skills
COBOL, RPG IV-ILE, SQL, Business Objects Data..., Business Analysis, Business Intelligence, Requirements Gathering, Requirements Analysis, Requirements..., System Requirements, AS400, IBM iSeries, PC, Talend, Informatica, Mainframe
Education
Florida Community College at Jacksonville 2005 — 2006
None, Database Adminstration, A
Jacksonville University 1995 — 2005
Bachelor's degree, Computer/Information Technology Administration and Management, 4.0
Kennesaw State University 1994 — 1995
None, Computer Science
MacArthur State Technical College
Associate's degree, Business Data Processing
Nelent Inc Accounting ClerkNelnet Inc2004 - 2010
Citistreet 2000 - 2003
Bank of America 1989 - 2000
Education
Florida State College at Jacksonville 1976 — 2000
AS, Banking/Finance
Bank of America February 2011 - Present
Florida State College at Jacksonville July 2010 - March 2011
Publix December 2004 - June 2010
Education
Florida Community College at Jacksonville 2008 — 2012
Associate of Science (AS), IT Security
Bank of America Senior Mortgage UnderwriterHomeowners Mortgage, A subsidiary of CoastalStates BankApril 2015 - Present
Education
Florida State College at Jacksonville 1998 — 2005
Associate's degree
LOOK N UP CREATIONS, LLC May 2014 - Present
Fidelity Investments March 2008 - December 2010
Internal Revenue Service October 2006 - September 2007
CitiStreet April 1999 - October 2006
Bank of America June 1990 - April 1999
Bank of America June 1990 - April 1999
Skills
Banking, Customer Service, Credit Risk, Loans, Asset Management, Risk Management, Relationship Management, Retail Banking, Accounting, Financial Analysis, Mortgage Lending, Financial Services, Credit, Portfolio Management
Education
Edward waters college
Florida State College at Jacksonville
Bank of America May 2010 - Present
Bank of America March 2005 - May 2010
Bank of America November 2000 - March 2005
IMA Plus 1999 - November 2000
Baywood Technologies 1998 - 1999
The Hamilton Collection 1996 - 1998
Rayonier 1993 - 1996
Synergistic Systems 1990 - 1993
Skills
Information Architecture, Data Modeling, Metadata Standards, Data Warehousing, IT Strategy, Requirements Analysis, Software Development, Data Integration, Business Analysis, Technical Writing, ETL, SDLC, SQL, Teradata, DB2, Banking, Databases, Microsoft Office, Microsoft Excel, Web Design, Web Development, HTML, CSS, WordPress, SOA, Enterprise Architecture, Solution Architecture
Education
LeTourneau University 1985 — 1989
Bachelor's degree, Computer Science and Engineering
University of North Florida
Education (Adult Education, English)
Florida Community College at Jacksonville
Various courses in statistics, web technologies, graphic design, art
Sprint Nextel April 2011 - Present
Bank of America September 2010 - April 2011
Sprint July 2006 - September 2010
Wachovia Bank May 2004 - July 2006
Bank of America November 2003 - May 2004
Nextel Communications November 1999 - March 2003
Skills
Call Centers, Wireless, VoIP, Vendor Management, Telecommunications, Mobile Devices, Unified Communications, IP, Managed Services, GSM, Customer Experience, Customer Retention
Education
Gwinnett Technical College 2010 — 2016
Certificate, Health Care Assistant, 4.0
Florida Community College at Jacksonville 1996 — 1996
Certificate, Data Entry
Fidelity National Title February 2009 - April 2011
Albertelli Law 2007 - 2008
Southern Title 2005 - 2007
Washington Mutual Bank, N.A. January 2003 - August 2004
Bank of America October 1994 - January 2003
Education
Florida Community College at Jacksonville
Paralegal Studies
PHH Mortgage March 2012 - Present
Bank of America June 2006 - February 2012
Bank of America January 2009 - September 2010
American Home Equity May 2004 - March 2006
Braintree Laboratories February 2003 - April 2004
Skills
Loans, Mortgage Lending, Risk Management, Customer Service, Forecasting, Human Resources, Mortgage Banking, Credit, Mortgage Servicing, Residential Mortgages, Account Management, Banking, Business Development, Customer Satisfaction, Leadership, Management, Program Management, Financial Services, Finance, Insurance, Sales, Sales Management, Loan Origination, Strategic Planning
Education
University of North Florida - College of Business Administration 1997 — 1999
Business, Management and Marketing
Florida Community College at Jacksonville 1995 — 1997
A.A.
2011 River Point Behavioral Health October 2011 - December 2011
Orange Park Medical Center September 2011 - October 2011
Baptist Medical Center June 2011 - August 2011
Bank of America September 2008 - April 2010
Education
Florida State College at Jacksonville 2009 — 2012
Associate of Science (A.S.), Registered Nursing/Registered Nurse
5/2004 Edward H White High School
and Psychiatric Nursing
Bank of America January 2013 - Present
Bank of America October 2011 - January 2013
Bank of America May 2010 - October 2011
Bank of America October 2005 - May 2011
Metris Companies 2000 - 2004
Skills
Mortgage Lending, Loans, Credit, Mortgage Banking, Risk Management, Credit Risk, Financial Risk, Credit Cards, Portfolio Management, Credit Analysis, Relationship Management, Business Requirements, Visio, Refinance, Vendor Management, Commercial Lending, Mortgage Servicing
Education
Florida Community College at Jacksonville 1988 — 2000
Edward H. White High School
Bank of America May 2010 - Present
Skills
Certified Trainer, Business Process..., Managerial Finance, Mortgage Servicing, Special Servicing, Original Music, Project Management
Education
Florida Community College at Jacksonville 1995 — 1997
St. John's County School District November 2013 - Present
Bank of America July 2012 - November 2013
Bank of America September 2009 - July 2012
World Golf Village January 2003 - April 2006
City of Bowie September 1998 - November 2001
The Gardens Ice House September 1996 - November 2001
Skills
Notary Public
Education
University of North Florida 2007 — 2009
Bachelor of Arts (B.A.), History
University of North Florida 2007 — 2009
Bachelor of Arts (B.A.), Sociology
Florida Community College at Jacksonville 2006 — 2007
Associate of Arts (A.A.), Social Sciences
Towson University 1994 — 1997
Social Sciences
Bank of America July 2013 - Present
Bank of America April 2013 - July 2013
Bank of America May 2012 - April 2013
CitiFinancial September 2010 - January 2012
CitiFinancial July 2007 - September 2008
Skills
Equator, iPortal, Workout Prospector -..., AS400 system, CROSS, FileNet, RMS, Loss Mitigation, Bankruptcy, Investors, uPortal, Short Sales, Referrals, Default, Mortgage Lending, Loans, Foreclosures, Loan Servicing
Education
Florida Community College at Jacksonville 1995 — 1996
Associate of Science (AS), Criminal Justice Technologies
Keiser University
Bachelor of Arts (B.A.), Legal Studies - Paralegal
Fulton Financial Corporation 2015 - Present
Digital Risk February 2015 - July 2015
Clayton Holdings LLC April 2014 - October 2014
Digital Risk March 2012 - April 2014
JPMorgan Chase & Co. February 2010 - March 2012
Bank of America April 2008 - February 2010
EverBank January 2007 - April 2008
Skills
Loans, Mortgage Lending, Loan Origination, Loss Mitigation, FHA, Credit, VA loans, Financial Risk, Real Estate, Outlook, REO, Microsoft Excel, Default, Microsoft Office, Microsoft Word, Databases, PowerPoint, Appraisals, Spreadsheets, Mortgage Banking, Residential Mortgages, Condos, Mortgage Underwriting, Credit Risk, Mortgage Servicing, Risk Management, Consumer Lending, Due Diligence, Loan Servicing, FHA financing, Property, Financial Services, Banking
Education
Robert E Lee 2002 — 2005
Diploma
Florida State College at Jacksonville
Banking and Financial Support Services
Bank of America October 2011 - Present
Citibank January 2010 - October 2011
Peoples First Community Bank July 2007 - January 2010
Skills
Fraud Detection, Highly detail oriented, Communication, Interpersonal Skill, Microsoft Office
Education
Florida State College at Jacksonville 2008 — 2010
Associate's degree, Business Administration and Management, General
no other college