Bank of America
Industry: Investment banking company
DescriptionThe Bank of America Corporation is an American multinational investment bank and financial services company based in Charlotte, North Carolina with central hubs in New York City, London, Hong Kong, Minneapolis, and Toronto. Bank of America was formed through NationsBank's acquisition of BankAmerica in 1998. Customer service: 810 1 315-724-4022 Credit card support: 810 1 757-677-4701 CEO: Brian T. Moynihan (Jan 1, 2010–) Headquarters: Charlotte, North Carolina, United States Subsidiaries: Bank of America Merrill Lynch, Merrill Edge, Did you know: Bank of America is the ninth-largest bank in the world by total assets ($2,281.23 B). wikipedia.org
Bank of America List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Bank of America. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Bank of America Salaries. You can even request information on how much does Bank of America pay if you want to. Learn about salaries, pros and cons of working for Bank of America directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
110,318 Bank of America employees in database. Find out everything there's to know about Bank of America employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Bank of America Employees
BMO Harris Bank July 2015 - Present
Home Court Sports Talk Show July 2013 - Present
Independent Sports Professional August 2010 - Present
Hunger Task Force March 2012 - June 2015
Viking Electric Supply July 2008 - July 2011
Cintas October 2007 - July 2008
Bank of America June 2007 - October 2007
Town Bank March 2006 - June 2007
Skills
Customer Service, Retail Banking, Private Banking, Mortgage Lending, Financial Analysis, Contract Negotiations, Product Delivery, Contract Negotiation, Non-profits, Banking, Inventory Management, Leadership, Sales, Microsoft Excel, Loans, Management, Budgets, Microsoft Word, Outlook, Training, New Business Development, Process Improvement, Sales Operations, Team Building, Time Management, Nonprofits, Microsoft Office, Event Planning, Account Management, PowerPoint, Strategic Planning, Retail, Team Leadership, Marketing, Sales Management, Coaching
Education
ITT Technical Institute-Greenfield
Computer Electronics
Wauwatosa East High School 1998 — 2002
Bank of America May 2013 - Present
Skills
Business Intelligence
Education
ITT Technical Institute-Tampa 2007 — 2011
Bachelor of Science (B.S.), Information Technology
KKB ENTERPRISES August 2007 - Present
Bank of America August 1998 - August 2002
Skills
Video Production, Social Media, Video, Entertainment, Digital Media, Social Media Marketing, Online Advertising, Marketing Strategy, Public Speaking, Advertising, Film, Video Editing, Strategic Planning, New Media, Marketing, New Business Development
Education
ITT Technical Institute-Norfolk 2007 — 2009
Associate's degree, Military Applied Sciences
Norview High, Norfolk Va 1983 — 1986
Diploma, Multi/Media
IBM Global Business Services May 2013 - April 2014
Accenture May 2011 - February 2013
The LoBue Group August 2009 - January 2010
Capital Stream, Inc. May 2007 - August 2008
Bank of America April 2002 - April 2007
Accenture July 2000 - December 2001
Bank of Montreal May 1979 - February 2000
Skills
Risk Management, Banking, Program Management, Change Management, Process Improvement, Requirements Management, Workflow Management, Integration Planning, Regulatory Projects, Credit Risk, Management Consulting, Financial Risk, Strategic Planning, PMO, Strategy, Business Process..., Six Sigma, Portfolio Management, Financial Services, Management
Education
The University of Western Ontario - Richard Ivey School of Business
MBA, Finance
University of Saskatchewan
B. Sc., Eng., Electrical Engineering
Bank of America February 2008 - Present
American Brokers Conduit June 2002 - August 2007
Skills
Mortgage Lending, Loans, FHA, Mortgage Banking, Residential Mortgages, Relationship Management, VA loans
Education
ITT Technical Institute-Portland 1996 — 1998
Associate's degree, CAD/CADD Drafting and/or Design Technology/Technician
starbucks April 2010 - Present
Bank of America January 2013 - September 2013
Mr. Quan August 2012 - August 2012
Skills
Pay Close Attention to..., Architectural Drawings, Art, Hand Drafting, Graphic Design, Interior Design, Photoshop, AutoCAD, Inventor, Revit, Banking, Sustainable Design, Inventory Management, Specialty Coffee, Microsoft Office, GD&T, Solid Modeling, CAD, Illustrator
Education
New School of Architecture and Design 2013 — 2017
Bachelor of Architecture (B.Arch.), Architecture
ITT Technical Institute-San Diego 2010 — 2012
Associate's degree, CAD/CADD Drafting and/or Design Technology/Technician
Cisco January 2013 - Present
CompuCom May 2011 - Present
Genworth Financial August 2010 - January 2011
SunTrust Bank May 2010 - July 2010
Anthem February 2009 - July 2010
Bank of America 2007 - 2009
Skills
Troubleshooting, Technical Support, Help Desk Support, Windows 7, Cisco Technologies, Active Directory, Call Centers, VMware, Microsoft Office, Windows Server, Hardware, Customer Service, ITIL, Windows XP, Servers, Windows, Access, Cloud Computing, Blackberry, Customer Experience, WebEx, Android, Personal Banking, Retail, Oracle, Jabber, Windows XP Pro, Customer Satisfaction, iOS, BMC Remedy, CompTIA Security+, CompTIA A+, CompTIA Network+, Parent-Teacher...
Education
North Carolina State University 2015 — 2015
CompTIA Certifications
ITT Technical Institute-Richmond 2007 — 2009
Associate of Applied Science, Computer Systems Networking and Telecommunications, 2 years
Brookville High School 2000 — 2004
High School Diploma : Honors Level, Public Education
Bank of America December 2013 - Present
Bank of America April 2013 - December 2013
Lowe's Companies Inc. May 2008 - February 2013
Lowe's Companies Inc November 2006 - May 2008
Jay Advertising March 2004 - October 2006
Jay Advertising June 2000 - March 2004
Jay Advertising September 1999 - June 2000
Cornell University May 1999 - August 1999
Skills
Strategic Communications, Broadcast, Integrated Marketing, Advertising, Television, Radio, Digital Media, Public Relations, Social Media, Video Production, Creative Direction, Video Editing, Final Cut Pro, Marketing, Video, Copywriting, Brand Development, New Business Development, Direct Marketing, Marketing Communications, Digital Marketing, Social Media Marketing, Creative Strategy, New Media, Facebook, Media Planning, Digital Strategy, Email Marketing, Press Releases, Interactive Advertising, Content Strategy, Online Advertising, Direct Mail, Brand Management, Interactive Marketing, Content Management, Social Networking, Online Marketing, Mobile Marketing, Sponsorship, YouTube, Content Development
Education
Ithaca College
Bachelor of Science (B.S.), Television / Radio
Lansing High School
Bank of America September 2014 - Present
Bank of America June 2013 - September 2014
CLiMET Instruments Company January 2013 - May 2013
Regions Financial Corporation July 2008 - May 2010
Wells Fargo September 2004 - June 2006
Chase December 2001 - July 2003
Skills
Microsoft Excel, Management, Microsoft Office, Customer Service, Leadership, Sales, Microsoft Word, Team Leadership, PowerPoint, Marketing, QuickBooks, C#, Cash Handling, Retail Banking, Relationship Management
Education
ITT Technical Institute-Austin 2007 — 2008
Associate of Arts (AA), Accounting and Business/Management
Bank of America November 2013 - Present
Bank of America January 2002 - Present
ITT Technical Institute September 2010 - December 2010
Bank of America January 1996 - January 2002
Skills
Analysis, Access, Banking, Research, Visio, Data Analysis, Project Management, Business Analysis, SharePoint, Software Documentation, Process Improvement, Risk Management, Databases, MS Project, Leadership, Microsoft Office, Microsoft Excel, Management, Training, Project Coordination, Statistics, Database Administration, Microsoft Word, Cross-functional Team...
Education
Keller Graduate School of Management of DeVry University 2012 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General
ITT Technical Institute-Orange 2010 — 2012
Bachelor of Science (B.S.), Project Management, 3.80
ITT Technical Institute-Orange 2008 — 2012
Associate of Science (A.S.), Information Technology-Computer Network System, 3.75
Bank of America January 2009 - Present
Skills
Loans, Banking, Retail Banking, Commercial Banking, Risk Management, Mortgage Banking, Commercial Lending, Credit Cards, Small Business Lending, Cross Selling, Finance, Financial Risk, Mortgage Lending, Consumer Lending, Financial Services
Education
ITT Technical Institute-Getzville 2002 — 2004
Associate's Degree, Computer Systems Networking and Telecommunications, 3.80
Cheektowaga Central 1986 — 1990
Regents, Business Math, Business / Math
Global Response July 2014 - Present
CVI Investigations and Security April 2014 - July 2014
Bank of America February 2012 - February 2014
DICK'S Sporting Goods December 2009 - January 2010
The Answer Group (TAG) November 2008 - June 2009
Skills
Customer Service, Microsoft Office, Teamwork, Leadership, Banking, Sales, Outlook, Management, Credit, Public Speaking
Education
ITT Technical Institute-Fort Lauderdale 2012 — 2014
Associate's degree, Network and System Administration/Administrator
Bank of America July 2010 - Present
arvato Customer Services May 2010 - June 2011
Skills
Information Technology, Microsoft SQL Server, Microsoft Excel, Visual Basic, Android Development, Java, 3D Studio Max, Photoshop, Google Docs, Fume FX, Vray, Visual Basic Advanced, Customer Service, Customer Escalation..., Loans, Loan Modifications, SharePoint, SharePoint Designer, Access, Network Administration, Zbrush, Mortgage Banking, Credit, Loan Servicing, Mortgage Servicing
Education
ITT Technical Institute- Sylmar 2006 — 2010
Bachelor's degree, Information Technology and Digital Media
ITT Technical Institute-Sylmar 2006 — 2010
Bachelor of Digital Media and Information Technology, Digital Communication and Media/Multimedia
GameStop November 2013 - Present
Keller Williams Realty June 2013 - November 2013
Aerus Electrolux September 2011 - May 2013
Tompkins County Chamber of Commerce June 2010 - August 2011
Aerus Electrolux June 2007 - January 2010
Belltower Books May 2009 - May 2009
Quixtar/Amway Global February 2008 - January 2009
Bank of America November 2006 - June 2007
Skills
Event Planning, Public Relations, Customer Service, Event Management, Leadership, Public Speaking, Microsoft Office, PowerPoint, Microsoft Excel, Social Media Marketing, Marketing Strategy, Advertising, Direct Sales, Inventory Management, Web Content Management, Network Marketing, Committed to..., Organization, Discipline, Interpersonal Skills, Delegate Management
Education
Ithaca College 2007 — 2011
Bachelor of Science, Business Administration; Marketing; Management, 3.6
Bank of America July 2013 - October 2014
Bank of America November 2012 - July 2013
Bank of America September 2007 - September 2012
Bank of America June 1998 - September 2007
Bank of America February 1992 - June 1998
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Green Belt, Quality Control, High Organizational..., Production Managment, Leadership, Continuous Improvement, Analysis, Six Sigma, Management, Call Centers, Training, Process Improvement
Education
ITT Technical Institute-Tampa 1989 — 1992
Bachelor of Applied Science (BASc), Electronics, 3.0
First Florida Financial January 2015 - Present
Bank of America June 2012 - September 2013
Homeward Residential Client Select May 2010 - June 2012
ITT Technical Institute December 2009 - March 2011
Skills
Loan Origination and..., Lead Generation, Account Management, CRM, Direct Sales, Cold Calling, Marketing, Sales, B2B, New Business Development, Social Networking, Business Development, Sales Management, Recruiting, Loans, Investments, Mortgage Lending, Loan Origination, Refinance, New Home Purchase, Mortgage Banking, Residential Homes, Mortgage Marketing, Jumbo Mortgage, Residential Mortgages, Mortgage Underwriting, Mortgage Servicing, Certified Mortgage..., FHA, Finance, Banking, Credit, Customer Satisfaction, Leadership, Customer Service, Real Estate, Management, Microsoft Office, Foreclosures, Team Building
Education
ITT Technical Institute-Jacksonville 2009 — 2011
Associate's Degree, Information Technology
Bank of America July 2005 - May 2013
AV Spinal Care 2003 - 2005
Skills
Mortgage Servicing, Loan Modifications, Collections, Default Servicing, Foreclosure Servicing, Home Retention, Loss Mitigation, Data Entry, Credit, FHA/VA Guidelines
Education
ITT Technical Institute-Sylmar 2003 — 2004
Incomplete, Computer Networking
Palmdale High School 1999 — 2001
High School Diploma, High School
Star Nail International / CUCCIO December 2014 - Present
Bank of America February 2006 - May 2013
Point.360 November 1997 - February 2006
Skills
Microsoft Office, 10 Key, Customer Service, Call Centers, Accounts Receivable, Outlook, Microsoft Excel, Data Entry, Telephone Skills, Risk Management, Credit, Account Reconciliation, Loan Servicing, Banking, Mortgage Servicing, Lotus Notes, Mortgage Banking, Mortgage Lending, Loans, Credit Analysis, Access
Education
ITT Technical Institute-Sylmar
Bachelor’s Degree, Business Administration and Management, General
Citizens Bank November 2013 - Present
Bank of America March 2012 - May 2013
cao earlyhead start October 2010 - February 2012
Skills
Loans, Credit, Mortgage Lending
Education
ITT Technical Institute-Getzville 2006 — 2008
Software Application and programming
O-Film USA Co., Ltd. March 2015 - Present
Digital Optics Corporation September 2012 - January 2014
Trio Engineered Products March 2006 - April 2007
Bank of America September 2003 - October 2006
Mobil Oil Corporation September 2001 - October 2003
Papa John’s Pizza March 2000 - October 2001
Orbit Comics & Anime June 1997 - May 1999
Marbel Fashion February 1995 - September 1996
Supreme System March 1994 - February 1995
Skills
Test Equipment, Manufacturing, Electronics, Testing, Soldering, PLC, Data Entry, Software Installation, Troubleshooting, Automation, Preventive Maintenance, Electricians, Calibration, Maintenance & Repair, Hardware, Engineering, Semiconductors, LabVIEW, Microsoft Excel, SPC
Education
ITT Technical Institute-San Dimas 2012 — 2013
Bachelor's degree, Electrical Engineering & Communications Technology, 3.92
ITT Technical Institute-West Covina 2010 — 2012
Associate's degree, Computer & Electronics Engineering Technology, 4.0
Bank of America August 2014 - Present
Merrill Lynch August 2011 - Present
Skills
Active Directory, Windows Server, Windows 7, XP, Troubleshooting, Technical Support, Servers, Help Desk Support, Microsoft Exchange, BMC Remedy, VMware ESX, Blackberry Enterprise..., Computer Hardware, Laptops, Windows XP, Software Installation, VPN, DHCP, Windows Vista, Blackberry, Routers, System Administration, SCCM, Windows, DNS, Operating Systems, Microsoft Office, Group Policy, Printers
Education
DeVry 2012 — 2013
Bachelor of Technology Management
ITT Technical Institute-Jacksonville 2008 — 2011
Associate of Science (A.S.), Computer Networking Systems
Sirona Dental Systems March 2014 - Present
Novant Health May 2013 - December 2013
Bank of America June 2012 - August 2012
Wells Fargo Capital Finance August 2011 - June 2012
Vendor Team Services May 2011 - August 2011
Millennium 3 Design Group March 2009 - March 2011
Skills
Active Directory, DNS, DHCP, TCP/IP, Desktop Support, Help Desk Management, Wireless Networking, IP Networking, Remote Support, Microsoft Office, Windows, Technical Support, Help Desk Support, Customer Service, Software Documentation, Troubleshooting, Software Installation, XP, Security
Education
ITT Technical Institute-Charlotte North 2009 — 2011
Associates, Information Technology Computer Networking Systems, 3.3
Stardom101 Magazine April 2010 - Present
Stardom Music Awards April 2010 - Present
Stardom Mega Festival April 2010 - Present
General Electric Polymer Shapes May 2005 - Present
GT Management LLC September 2013 - April 2015
Virginia Press Association March 2013 - April 2015
Top Mics Tour Competition February 2007 - March 2009
Bank of America November 2004 - June 2006
Menlo Logistics May 2001 - October 2004
Arc Electric Inc. April 1998 - August 2001
Skills
Magazine Management, Public Relations, Publishing, Music Industry, Music Publishing, Music Publicity, Media Relations, Broadcast Journalism, Interviews, Manufacturing Operations, Social Media Marketing, Event Management, Photography, Publications, Public Speaking, Entrepreneurship, Entertainment, Blogging, Customer Service, Event Planning, Management, Social Media, Music, Marketing, Social Networking
Education
J Sargeant Reynolds Community College 2004 — 2006
Communication and Media Studies
J Sargeant Reynolds Community College 2004 — 2006
Communication and Media Studies
Marist College 2001 — 2003
Associate's Degree, Business, Management, Marketing, and Related Support Services
Oneonta Job Corp Academy 2001 — 2002
Trade School Certification, Electrician Apprentice / Business Administration
Frederick Douglass Academy 1998 — 2001
High School, All Basic Subjects & Japanese/ French
Bank of America August 2005 - Present
Bank of America August 2005 - June 2010
Skills
Public Speaking
Education
ITT Technical Institute-Charlotte South 2008 — 2013
Bachelor, Criminal Justice
Baxter 2000 — 2001
Associate, Hemo-Dialysis
Tabet Manufacturing June 2015 - Present
Advex Corporation September 2013 - June 2015
Baker Sheet Metal Corp June 2009 - September 2013
Husteads Canvas Creations March 2005 - June 2009
Bank of America June 1999 - October 2004
Skills
AutoCAD, TurboCAD, Inventor, Manual Drafting, Graphic Design, Mechanical Engineering, Metal Fabrication, Design Engineering, Microsoft Office, CNC Programming, 3D Studio Max, Photoshop, Illustrator, Product Design, Sheet Metal, Solidworks, Engineering Drawings, Solid Modeling, CAD/CAM, Assemblies, Design for Assembly, Bill of Materials, Technical Drawing, CAM, Laser Cutting, Windows, Project Management, Management, Public Speaking, Writing, Time Management, Process Improvement, Six Sigma, Engineering, Sewing, Industrial Sewing, Awnings, Creative Concept Design, Web Design, Computer Hardware, Computer Repair, Customer Service, Systems Engineering, Technical Writing, SolidWorks, Manufacturing, Materials, Project Planning, CAD
Education
Liberty University 2012 — 2014
Bachelor of Business Administration (B.B.A.), Project Management
ITT Technical Institute-Norfolk 2007 — 2009
Associate of Science (A.S.), CAD/CADD Drafting and/or Design Technology/Technician
Wells Fargo April 2015 - Present
Wonderworld Film & Video September 2007 - Present
Bank of America December 2012 - April 2014
Wells Fargo Financial 2007 - 2010
Bank of America July 1991 - July 1998
J. B. Ivey's 1988 - 1990
Skills
Product Development, Management, Training, Technical Writing, Data Analysis, Database Administration, Microsoft Office, Office Management, Inventory Control, Inventory Analysis, Business Analysis, Payroll Conversions, Payroll Taxes, Payment Systems, Bank Reconciliation, Account Reconciliation, Accounts Payable, Accounts Receivable, Cost Accounting, Traffic Control, Quality Assurance, Bookkeeping
Education
ITT Technical Institute-Charlotte North 2012 — 2014
Anticipated graduation May 2014, Information Technology
Baptist Health March 2012 - Present
TEKsystems - Baptist Health (cont) August 2011 - March 2012
EmeSec Incorporated January 2007 - March 2011
Lockheed Martin Information Technology October 2002 - January 2007
Various - Short Term Projects (Student) November 2001 - October 2002
Bank of America 1998 - October 2001
Guarantee Reassurance Corporation 1993 - 1998
Skills
Cisco UCS, VMware, SAN, NETAPP OnCommand Insight, Virtualization, Citrix, NetApp, Windows Server, Disaster Recovery, HP EVA, System Administration, Storage Area Networks, Storage, VMware Infrastructure, Cisco Nexus, Dell PowerEdge Servers, HP Server Hardware, Infrastructure, Server Administration, Data Center, CommVault, Citrix Metaframe, Cisco Technologies, IBM XIV, Windows Server 2008, Dell PowerVault, Dell OpenManage, EMC Storage, DELL EqualLogic, EMC Isilon, EMC VNX, DELL Se, Server Architecture, VMware ESX, High Availability, Integration, 3PAR
Education
ITT Technical Institute-Jacksonville
BS
Duke Energy Renewables LLC September 2015 - Present
Bank of America December 2011 - March 2015
Nco Financial December 2008 - October 2010
Convergys August 2007 - August 2008
Skills
JavaScript, Oracle Applications, Linux, Ping, Windows, Mac, Firefox, Internet Explorer, Apple Safari, Information Technology, Adaptability, Self-starter, Communication, Listening to customers, Assertiveness, Microsoft Office, Outlook, Conflict Resolution, Problem Solving, Analysis, Commercial Banking, Adobe Acrobat, Customer Service, Microsoft Word, Leadership, Team Building, Process Improvement, Retail, Troubleshooting, Databases, SQL, Teamwork, Technical Support, Routers, Testing, Windows 7, System Administration, Computer Hardware, Management
Education
ITT Technical Institute-Charlotte North 2014 — 2016
Bachelor's degree, Network and System Administration/Administrator
Bank of America August 2009 - April 2014
Dometic Corporation May 2009 - August 2009
Skills
Banking, Risk Management, Business Analysis, SQL, Requirements Analysis, Agile Methodologies, Microsoft SQL Server, Project Management, Process Improvement, Vendor Management, SDLC, Disaster Recovery, Change Management
Education
University of Phoenix 2007 — 2008
Bachelor of Applied Science (B.A.Sc.), Information Technology
ITT Technical Institute-Richmond 2004 — 2007
Associate of Science (A.S.), Computer/Information Technology Administration and Management
Time Warner Cable September 2014 - Present
Premier healthcare alliance October 2012 - August 2014
Bank of America May 2012 - October 2012
Family Dollar January 2011 - May 2012
Forms and Supply, Inc. September 2006 - February 2009
Eclipse Energy Systems, Inc. September 2004 - August 2006
United States Army October 2000 - August 2004
Skills
VBA, SQL, Microsoft Excel, SQL*Plus, JavaScript, CCS, HTML, Microsoft Office, Electronics, Visio, C++, Leadership, Organization, Data Analysis, Access, Dependable Team Player, Flexible, Detail Oriented, Motivated self-starter, Visual Basic, MicroStrategy Reporting, Netezza, Data Mining, SharePoint, Databases
Education
UNCC 2010 — 2012
Bachelor of Arts: Software and Information Systems, Information Technology, 3.5
ITT Technical Institute-Tampa 1998 — 2000
Computer and Electronics Engineering Technology, 3.8
EnableSoft, Inc. October 2013 - Present
Regal Palms Resort & Spa Management, LLC January 2009 - October 2013
FL Notary Consolidated Resorts January 2008 - January 2009
Bank of America January 2005 - January 2008
Bank of America January 2003 - January 2005
Fleet Bank/Bank of America January 2000 - January 2003
Skills
Customer Service, Microsoft Excel, Banking, Accounts Receivable, Management, Payroll, Invoicing, Accounting, Leadership, Sales, Troubleshooting, Spreadsheets, Microsoft Word, Budgets, Financial Statements, Inventory Management, Team Building, Process Improvement, Account Management, Strategic Planning, Microsoft Office, Business Analysis
Education
ITT Technical Institute-Lake Mary 2009 — 2012
Associate of Science, Computer Network Systems, 3.79 GPA
Smithfield High School
Southern Trust Mortgage April 2014 - February 2015
Science Museum of Virginia January 2013 - July 2013
Bank of America June 2001 - July 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, Loans, Negotiation, Business Strategy, Sales, Sales Management, Black Belt, Consumer Products, Retail Banking, Analytics, Data Analysis, Residential Mortgages, Sales Process, Green Belt, Credit, Credit Risk, Credit Cards, IRAs, FHA, Real Estate, Mortgage Marketing, Underwriting, Mortgage Banking, Loan Origination, Insurance, Banking, Commercial Lending, Refinance, FHA financing, VA loans, USDA, Referrals, Mortgage Servicing, Credit Analysis, Veterans, Loss Mitigation
Education
J Sargeant Reynolds Community College 2001 — 2005
Bachelor's degree, Economics
Denovus Corporation November 2013 - Present
Bank of America May 2011 - September 2013
Aethon Inc July 2008 - May 2011
King's Family Restaurant September 2005 - July 2008
Skills
Associate Development, Customer Service, Customer Satisfaction, Collections, FHA, Mortgage Servicing, Training, Troubleshooting, Personnel Management, Personal Development, Personal Training
Education
ITT Technical Institute-Pittsburgh 2005 — 2007
Associate's degree, Computer Systems Networking
McGuffey High School 2001 — 2005
Diploma, General Studies
UnitedHealth Group February 2012 - Present
Bank of America January 2006 - September 2011
Freescale Semiconductor (formerly, Motorola SPS) 1997 - 2006
Walsh America/PMSI (purchased by NDC Health) 1994 - 1996
Skills
SQL, Management, Process Improvement, Software Documentation, Business Intelligence, Unix, Integration, Software Development, Oracle, Data Warehousing, Analysis, Leadership, Program Management
Education
ITT Technical Institute-Tempe
Computer Programming Specialist, Information Technology/Computers
Mesa Community College
Northern Arizona University
Los Angeles County Elder Abuse Forensic Center - Violence Intervention Program (VIP) January 2015 - May 2015
Bet Tzedek Legal Services August 2008 - October 2014
Alzheimer's Association, California Southland Chapter September 2004 - August 2008
Independent Contrator 2004 - 2004
Alcatel Interneworking Division 1999 - 2003
Compatible Electronics, Inc. 1995 - 1999
Great Western Bank 1994 - 1995
Bank of America 1989 - 1994
Skills
Elder Abuse, Fraud, Direct Client..., Interviews, Public Benefits, Fully Bilingual Spanish, Community Outreach, Nonprofits, Elder Care, Mental Health, Assessments, Public Speaking, Social Services, Gerontology, Patient Advocacy, Fundraising, Legal Research, Long-term Care, Notary Public, Behavioral Interviewing, long term care planning, Case Analysis, Mental Health Law, Elder Law, Medical Terminology, Client Intake, Compassion, Aging in Place, Caregiving, End of Life, Care Planning, Emergency Preparedness, Dementia, Legal Translation, Microsoft Office, Quality Auditing, NAMI, Mental Health First Aid, Red Cross Instruction, First Aid, Standards Compliance, Customer Service, Powers of Attorney, POLST, Legal Issues, Bilingual-English/Spanis..., Information Technology, Computer Proficiency
Education
USC 2008 — 2011
Master of Arts, Gerontology
Mount Saint Mary's College California 1998 — 2002
Bachelor of Arts (BA), Liberal Arts and Sociology
ITT Technical Institute-Sylmar 1993 — 1995
Associate of Science (AS), Electrical and Electronics Engineering
Los Angeles Valley College 1989 — 1993
Associate of Arts (AA), Office Administration
Bank of America July 2010 - Present
Wells Fargo January 2008 - February 2010
Citi March 2005 - January 2008
Skills
Technical Analysis, Communication, Customer Service, Customer Satisfaction, Fraud Detection, Computer Hardware, Software Documentation, Technical Support, Program Management
Education
ITT Technical Institute-Jacksonville 1993 — 1995
Associate of Arts and Sciences (A.A.S.), Electrical, Electronic and Communications Engineering Technology/Technician
William M Raines High School 1986 — 1989
Diploma
AARP February 2014 - April 2014
Citibank October 2011 - December 2012
Bank of America February 2006 - October 2011
Skills
Small Business Lending, Consumer Lending, Retail Banking, Loans, Banking, Credit, Credit Analysis, Lines Of Credit, Cross Selling, Mortgage Lending, Home Equity Lines of..., Deposits, Credit Cards, Branch Banking, AML, Finance, Payments, Financial Institutions, Financial Transactions, Banking Relationships, Microsoft Office, Customer Service, Project Management, Financial Services, Project Planning, Risk Management, Microsoft Word
Education
Keller Graduate School of Management of DeVry University 2012 — 2015
Master's degree, Accounting and Finance
ITT Technical Institute-Indianapolis 2007 — 2011
Bachelor's degree, Project Management
Univesidad Ricardo Palma 1999 — 2003
Bachelor's degree, Civil Engineering
Maitland September 2014 - Present
Capital One October 2013 - September 2014
Virginia Realty & Relocation February 2010 - January 2012
Citi March 2008 - March 2009
Union Bank and Trust now First Market Bank 2005 - 2007
Bank of America 2003 - 2005
Skills
Microsoft Excel, Financial Analysis, Investments, Portfolio Management, Financial Modeling, Valuation, PowerPoint, Equities, Research, Finance, Economics, Analysis, Banking, Risk Management, Strategic Financial...
Education
Virginia Commonwealth University 2013 — 2016
Bachelor's Degree, Accounting
Deutschakademie 2011 — 2013
B 1, German Studies
Virginia Commonwealth University 2008 — 2011
BS, Finance, Economics
J Sargeant Reynolds Community College 2003 — 2005
Associate of Science (A.S.), Business Administration and Management, General
Wells Fargo Bank June 2000 - Present
Bank of America 1995 - 2000
Bankers Trust Company March 1989 - 1995
Skills
Treasury Services, Cash Management, Treasury Management, Payments, Banking, Commercial Banking, Financial Risk, Financial Services, Loans, Commercial Lending
Education
Ithaca College 1983 — 1987
BS, Business Management
Memorial school
NORD/LB March 2000 - May 2010
Sumitomo Mitsui Banking Corporation December 1995 - February 2000
Bank of America May 1993 - December 1995
Banc of America Securities 1993 - 1995
Citicorp 1989 - 1992
Skills
Securitization, Capital Markets, Mergers
Education
Ivey Business School at Western University 1969 — 1971
MBA, Finance
Bank of America June 2015 - Present
Wells Fargo September 2013 - June 2015
Bank of America January 2010 - August 2013
QINVEST LLC February 2007 - August 2008
Wachovia Bank January 1997 - January 2007
Royal Insurance March 1995 - January 1997
Skills
SDLC, ITIL, Strategic Planning, E-commerce, SharePoint, .NET, COBIT, PMBOK, DMAIC, Problem Solving, IT Service Management, IT Operations, PMP, Process Improvement, Vendor Management, Change Management, Program Management, Business Analysis, Team Leadership, IT Management, IT Strategy, Risk Mitigation, Six Sigma, Visio, MS Project, Mentoring, Systems Analysis, Team Building, Customer Relations, Risk Management, Team Management, Application Development, Service Delivery, Operations Management, Security, Leadership, Customer Service, Software Development, Software Documentation, Integration, Information Technology, Business Process..., Strategy, Infrastructure, Troubleshooting, Project Portfolio..., Technical Support, Software Project..., PMO, Operating Systems
Education
ISACA 2014 — 2014
CISM
Keller School of Management 2009 — 2010
Masters, Information Systems
Keller School of Management 2003 — 2005
MBA, Business Administration/Project Management
University of North Carolina at Charlotte 1986 — 1989
BS, Computer Science
ITT Technical Institute-Indianapolis
SunTrust November 2014 - Present
Union First Market Bank June 2014 - November 2014
Bank of America August 2012 - March 2014
Bank of America February 2009 - July 2012
Bank of America August 2004 - February 2009
Skills
Loans, Mortgage Lending, Credit, Mortgage Banking, Loan Origination, Banking, Refinance, Consumer Lending, Credit Analysis, FHA, Residential Mortgages, Underwriting, Mortgage Servicing, Mortgage Underwriting, Home Equity Loans
Education
Strayer University 2014 — 2017
Bachelor's degree, Accounting, 4.0
J Sargeant Reynolds Community College
Liberal Arts and Sciences/Liberal Studies
CVS Caremark Corporation October 2002 - Present
CVS Caremark Corporation February 2000 - October 2002
State Fund of Arizona October 1999 - February 2000
Ciber May 1997 - August 1999
Bank of America April 1991 - May 1997
Bank One June 1982 - April 1991
Bank One July 1976 - October 1978
Skills
Microsoft Office, Visio, Programming, Accounting Applications, Iso 9000, Software Documentation, Customer Service, Troubleshooting, Process Improvement, Auditing, Personal Income Tax..., Spanish-speaking, Testing
Education
Western International University 2009 — 2013
BS, Accounting, A
MCC Business & Industry Institute 2004 — 2006
N/A, Oracle Database Administration, N/A
ITT Technical Institute-Phoenix 2000 — 2000
N/A, M/S Visual Basic Developer, A
First Data Corporation September 2014 - Present
GEICO July 2011 - Present
First Data Corporation March 2014 - September 2014
Bank of America October 2013 - March 2014
Sprint March 2013 - March 2014
Canon ITS April 2008 - June 2011
Skills
Microsoft Office, Leadership, Business Analysis, Banking, Risk Management, Process Improvement, Financial Services, Call Centers, Credit Card Transaction..., Investigation, Claims Management, Project Management
Education
ITT Technical Institute-Kennesaw
Bank of America July 2014 - Present
JPMorgan Chase August 2013 - July 2014
JPMorgan Chase April 2012 - August 2013
New Horizons Computer Learning Centers January 2012 - April 2012
Geek Squad January 2006 - January 2012
Skills
Series 63, Retail Banking, Consumer Lending, Series 6, Licensed Life & Health..., Employee Training, A+ Certified..., Private Banking, Securities Lending, Microsoft Technologies, Asset Based Lending, Sales Management, Sales Operations, Management, Consumer Marketing, Customer Acquisition, Customer Engagement, Sourcing, Banking, Coaching, Customer Experience, Customer Service, Leadership, Sales, Team Building, Finance, Financial Services, Retail
Education
Oakland University 2006 — 2008
Computer Science
ITT Technical Institute-Troy 2005 — 2006
Information Technology
Wells Fargo October 2014 - Present
Wells Fargo June 2013 - Present
Bank of America October 2006 - May 2012
Bank of America 2006 - 2012
Skills
Customer Service, Microsoft Office, Leadership, Banking, Outlook, Sales, Management, Team Building, Coaching, Mortgage Lending, Risk Management, Microsoft Word, Business Analysis, Process Improvement
Education
ITT Technical Institute-Indianapolis 2014 — 2016
Criminology and Forensic Technology, Criminology
ITT Technical Institute-Indianapolis 2014 — 2016
Associate of Arts and Sciences (A.A.S.), Criminology and Forensic Technology
GAR Associates June 2015 - Present
Blue Bridge Financial, LLC January 2014 - June 2015
M&T Bank June 2013 - January 2014
Bank of America January 2008 - May 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Public Speaking, Analysis, Sales
Education
ITT Technical Institute-Getzville 2002 — 2004
Associate's degree, Computer Systems Networking and Telecommunications, 3.79
Wells Fargo Home Mortgage August 2012 - Present
Bank of America August 2010 - August 2012
GMAC (Nuvell) February 2010 - July 2010
GMAC ( Nuvell ) July 2008 - February 2010
Skills
Team Leadership, Teamwork, Customer Service, Social Networking, Call Centers, Microsoft Office, Event Planning, Social Media, Social Media Marketing, Leadership, Event Management, Music Industry, Public Speaking, Strategic Planning, Team Building, accuracy, Internal Audit, Risk Management, Loss Mitigation, Vehicle Remarketing, Quality Assurance, Chapter 7, Chapter 13 Bankruptcy, Employee Training
Education
ITT Technical Institute-Little Rock 2004 — 2006
Associate of Science (A.S.), Computer Drafting & Design
OpenEye February 2015 - Present
Crystalfontz America INC April 2011 - November 2014
Healthcare Resource Group October 2010 - April 2011
Premera Blue Cross 2009 - 2010
Bank of America 2004 - 2007
Skills
Multimeter, Oscilloscope, Electronics, Function Generator, Troubleshooting, Microsoft Office, PCB design, Power Supplies, Multisim, Labview, Schematic, Electro-mechanical, Signal Generators, PLC, Training, Testing, Project Management, Engineering, Hardware, Manufacturing, Networking, Process Improvement, Six Sigma, Software Documentation, Technical Support, Technical Writing, Quality Assurance, Computer Hardware
Education
Western Governors University 2012 — 2016
Bachelor of Science, Business Management, Business IT Management
ITT Technical Institute-Spokane Valley 2007 — 2009
Associate of Science (A.S.), Computer and Engineering Technology
Nerium International August 2013 - Present
Angie Adjetey Natural Hair December 2012 - Present
Integrity Enterprises 2007 - Present
Mary Kay Inc. January 2011 - August 2013
Gigi Salon October 2003 - December 2012
Prepaid Legal Services, Inc 2011 - 2011
Planet Hair Spa September 2001 - October 2003
JC Penney Salon June 1999 - August 2002
Creative Image Hair Studio January 1996 - June 1999
Bank of America January 1983 - December 1996
Skills
Natural Hair, Make Up..., Talented with unlimited..., Teaching, Hair Extensions, Hair Removal, Hair Cutting, Air Brush Make Up, Consultation, Party Planning, Event Planning, Fashion Advising, Buyer, Innovation, Waxing, Cosmetics, Hair Care, Cosmetology, Fashion Shows, Skin Care, Fashion, Pedicures, Manicures, Makeup Artistry, Braiding, Lifestyle, Beauty Industry, Styling, Makeovers, Bridal Showers, Customer Service, Marketing, Personal Shopping, Training, Parties, Time Management, Sewing, Leadership, Advertising, Gifts, Wellness, Fashion Design, Aesthetics, Small Business, Artistry, Stylists, Skin Care Products, Hair Straightening, Photo Shoots, Salons, Glamour
Education
Richmond Technical Institute 1996 — 1996
General Cosmetology Education, Cosmetology/Cosmetologist, General
Virginia Commonwealth University 1982 — 1995
Bachelor of Arts (B.A.), Psychology
Dermalogica
General skin care, full body waxing, facials, Certificate
Faith Landmarks Bible Institute
General, General Bible Education
J Sargeant Reynolds Community College
Invico Capital Corporation November 2014 - Present
Invico Capital Corporation 2013 - November 2014
CIBC World Markets May 2013 - August 2013
Chase 2010 - 2012
HSBC 2009 - 2010
Bank of America 2007 - 2009
UNESCO May 2006 - August 2006
United Nations Environment Programme May 2005 - August 2005
Skills
Credit Risk, Financial Modeling, Credit, Credit Analysis, Finance, Corporate Finance, Financial Analysis, Capital Markets, Valuation, Derivatives, Banking, SAS, Consumer Lending, Analysis, Credit Cards, Portfolio Management, Private Equity, Debt & Equity Financing, Investments
Education
Ivey School of Business 2012 — 2013
Master of Business Administration (MBA), Finance, 3.6 GPA
HomeSmart July 2015 - Present
Bank of America September 2011 - June 2015
Skills
Customer Service, Microsoft Office, Management, Sales, Microsoft Excel, Strategic Planning, Project Management, Leadership, Marketing, Public Speaking, Real Estate
Education
ITT Technical Institute-Tempe
Bachelor of Applied Science (B.A.Sc.), Criminal Justice
Energy Capital Partners May 2015 - Present
Bank of America April 2014 - April 2015
Bank of America May 2013 - April 2014
Citi June 2011 - April 2013
Bloomberg June 2010 - August 2010
First Niagara Bank May 2009 - August 2009
Education
Ithaca College 2007 — 2011
Bachelor of Science, Finance, Accounting, Economics
Wells Fargo May 2015 - Present
Wells Fargo May 2013 - May 2015
Bank of America January 2012 - July 2013
Bank of America June 2008 - December 2011
Bank of America June 2007 - June 2008
Skills
Small Business Lending, Small Business..., Spanish-English, Credit, Relation Management, Partnerships, Retail Banking, Strategic Sourcing, Strategic Partnerships, Consumer Lending, Core Banking, Teller Operations, Revenue Growth..., Building Business..., Building Strong..., customer focused sales, Networking, customer service, cold calling, Leadership, Cross Selling, Coaching, Team Building, Building Strong..., Cold Calling, Commercial Lending, Loans, Sales, Banking, Lines Of Credit, Financial Services, Relationship Management, Credit Analysis
Education
ITT Technical Institute-San Diego 2009 — 2013
Accounting and Business/Management
Bank of America March 2006 - Present
Skills
Help Desk Support, Remote Support, Active Directory, Windows XP, Microsoft Exchange, BMC Remedy, Maximo, Blackberry, Blackberry Enterprise..., Windows 7, Technical Support, Microsoft Office, Remote Access, Windows Vista, ITSM, Avaya Softphone, iPhone, Android, Cisco IP Phones, Cisco Webex, Computer Hardware, Computer Peripherals, McAfee Endpoint..., Microsoft BitLocker..., Microsoft SharePoint
Education
ITT Technical Institute-Jacksonville 2004 — 2006
Associate of Science (A.S.), Computer Networking
Middleburg High School 1998 — 2002
High School Diploma
SunTrust September 2014 - Present
Bank of America January 2013 - August 2014
Sykes June 2012 - September 2012
Hurrairah Sanni January 2010 - June 2012
Georgia Department of Revenue February 2004 - December 2009
Skills
Customer Service, Microsoft Office, Time Management, Outlook, Teamwork, Process Improvement, Sales, Management, Financial Analysis, Program Management, Team Building, Social Media
Education
ITT Technical Institute-Atlanta 2010 — 2011
Associate's Degree, Computer Systems Networking and Telecommunications
360IT PARTNERS January 2015 - Present
Electronic Systems, Inc. June 2013 - December 2014
Sentara Healthcare December 2012 - June 2013
Bank Of America July 2012 - December 2012
Bank of America 2011 - April 2012
Delta Career Education Corporation April 2011 - June 2011
HSBC Retail Banking August 2010 - December 2010
Ingram Micro September 2008 - February 2010
MTPCS, LLC DBA Cellular One January 2005 - December 2006
Performance Pc August 2005 - December 2005
Skills
Computer Hardware, Software Installation, Computer Repair, Help Desk Support, Windows 7, Windows Server, Network Administration, Computer Maintenance, Customer Satisfaction, Desktop Computers, Remote Desktop, Network Engineering, Sales Management, Remote Administration, VMware ESX, VMware Infrastructure, HP Proliant, HP Server Hardware, HP Blade, Dell PowerEdge Servers, Dell Workstations, Dell Switches, Dell Computers, Computer Proficiency, IT Strategy, Desktop Deployment, Computer Network..., Troubleshooting, Active Directory, Servers, VMware, Hardware, Security, Technical Support, VPN
Education
ITT Technical Institute-Getzville 2006 — 2008
Associate's degree, Information Technology, 3.8
ITT Technical Institute-Getzville 2006 — 2008
Associate's degree, Computer and Information Sciences and Support Services
M&T Bank February 2015 - Present
M&T Bank September 2014 - January 2015
Citi May 2014 - September 2014
Bank of America May 2012 - June 2013
Skills
Banking, Portfolio Management, Risk Management, Credit Analysis, Financial Services, Retail Banking, Loans, Relationship Management, Management, Credit
Education
ITT Technical Institute-Getzville 2013 — 2015
Associate of Science (A.S.), networking system administration
Morgan State University 2007 — 2011
Bachelor of Arts (B.A.), Graphic Design
Bank of America June 2013 - Present
E-Guide Service, Inc. March 2009 - June 2013
Marine Corps Communications Electronic School July 2006 - July 2008
United States Marine Corps September 1999 - July 2008
Marine Wing Support Squadron-372 February 2005 - July 2006
1st Combat Engineer Battalion April 2000 - February 2005
Skills
Leadership, Security, Project Planning, Troubleshooting, Customer Service, Management, Program Management, Operations Management, Security Clearance, Training, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Project Management, Leadership Development, Process Improvement, Strategic Planning, Training Delivery, Military Logistics, Technical Leadership, Strategic Leadership, Oral & Written..., Public Speaking, Security Operations..., Electrical Engineering, Communication, Military, Team Building, DoD, RF Systems, NI Multisim, Electronics Hardware..., Electronics Technology, Circuit Analysis, PLC Ladder Logic, Electronic..., Schematic, Radio Communication, Radio Theory, Quality Assurance
Education
ITT Technical Institute-Arlington 2015 — 2016
Bachelor's Degree, Electrical and Electronics Engineering
ITT Technical Institute-Arlington 2013 — 2015
Associate of Science (AS), Electrical and Electronics Engineering with Honors, 3.6
Kaplan University 2006 — 2008
75 Quarter Credit Completed, Criminal Justice
JPMorgan Chase September 2012 - Present
JPMorgan Chase / Heritage Washington Mutual August 2007 - September 2012
Enhanced Recovery Company, LLC June 2006 - August 2007
H&R Block January 2006 - April 2007
Bank of America June 2005 - June 2006
Skills
Personal Finance, Collections, Mortgage Servicing, Avaya, Default, Workforce Management, Leadership, Mortgage Banking, System Administration, Call Center, Business Analysis, Loss Mitigation, Loan Servicing, Banking, Salesforce.com, Operations Management, Process Improvement, Forecasting, Budgets, Management, Call Centers, Finance, Financial Services, Credit Cards, Mortgage Lending, Training, Analysis, Credit, Vendor Management
Education
ITT Technical Institute-Jacksonville 2010 — 2012
Associate of Science (A.S.), Computer Electronics Engineering Technology
Sandalwood Senior High 1998 — 2003
Diploma, General Education
Honeywell June 2014 - March 2015
Circle K January 2014 - June 2014
Bank of America September 2013 - December 2013
Benson Systems March 2013 - May 2013
Training to you February 2013 - May 2013
Insight Global March 2013 - March 2013
Talking Stick Resort 2010 - 2012
SRPMIC Entities 2010 - 2012
North American Video 2010 - 2011
Skills
Cisco Technologies, Surveillance, Casino, Troubleshooting, Computer Hardware, Customer Service, Software Installation, Electronics, Security, Microsoft Office, Team Building, Hardware, Management, Windows Server, Wireless Networking, Technical Support, Networking, CompTIA A+ Certification, Cabling, Servers, Operating Systems, Customer Satisfaction, System Administration
Education
Training to you 2013 — 2013
Microsoft certification
ITT Technical Institute-San Bernardino 1991 — 1991
Electrical and Electronics Engineering
CACI International Inc January 2015 - Present
Citi Bank October 2012 - April 2014
BANK OF AMERICA August 2009 - August 2010
JPMorgan Chase Home Loans November 2006 - September 2009
Skills
Customer Service, Sales, Retail, Sales Management, Mortgage Lending, Microsoft Office, Microsoft Excel, Marketing, Credit, Negotiation, Loans, Team Building, Management, Marketing Strategy, Analysis, Leadership, Networking, Program Management, Security
Education
ITT Technical Institute-Chantilly 2012 — 2014
Information Technology-Network Engineering
STATE UNIVERSITY OF NEW YORK, COBLESKILL NY
Bank of America June 2015 - Present
Make-A-Wish Foundation 2008 - Present
Private January 2004 - Present
Bank of America January 2014 - June 2015
Bank of America July 2013 - December 2013
Wells Fargo Advisors November 2012 - July 2013
Apex Systems December 2011 - April 2012
Apex Systems November 2010 - December 2011
The Ritz-Carlton Hotel Company LLC October 2009 - October 2010
The Ritz-Carlton Hotel Company LLC September 2008 - October 2009
Skills
Project management, Process Improvement, Staff Management, Customer Service, Risk Assessment, Financial Analysis, Business Analysis, Treasury, Strategic Planning, Wellness Initiatives, Staff Training, Fitness Training, Site Planning, Staff Planning, Microsoft Excel, PowerPoint, MS Project, Visio, Wellness, Coaching, Project Management
Education
Ithaca College 2001 — 2005
B.S., Business Administration/ Management
Microsoft July 2014 - Present
ePadlock, Inc January 2001 - Present
Concentric Cloud Solutions September 2011 - August 2012
TechGuard Security January 2001 - March 2010
Veterans Administration June 2004 - November 2004
Bank of America February 2004 - June 2004
Enterprise Group Limited June 2001 - November 2002
Automated Office Solutions June 2000 - January 2001
Fifth Third Bank September 1995 - May 2000
T.P.S. Inc. 1982 - 1994
Skills
Penetration Testing, FISMA, CISSP, Vulnerability Assessment, Information Security..., Security Audits, Intrusion Detection, Information Security, Security, Security Policy, Information Assurance, Vulnerability Management, Network Security, Disaster Recovery, Computer Security, Computer Forensics, ISO 27001, Identity Management, Security Architecture..., IT Audit, Business Continuity, Security Management, Web Application Security, Security Awareness, Application Security, Data Security, NIST, IDS, Risk Assessment, GLBA, Vulnerability Scanning, HIPAA, Risk Management, COBIT, PKI, SIEM, Firewalls, Incident Management, Security Policy..., Infrastructure Security, Cryptography, Cloud Computing, PCI DSS, IPS, CEH, Cloud Security
Education
Ivy Tech Community College 1995 — 1996
AAS, CIS - Programming
University of Evansville
University of Southern Indiana
Bank of America January 2012 - April 2014
Self Employed December 2000 - January 2012
Bank of America April 1998 - January 2012
Skills
Communication, Multi Tasking, Customer Service, Patience, Home Care, Banking, Listening to customers, Sales, Loans, Number Crunching, Deposits, Team Leadership, Team-oriented, Problem Solving, Online Help, Elementary Education, Adaptability, Troubleshooting, Dependable Team Player, Coaching, Telephone, Web-based Surveys, Baking, Finance, Close Attention to..., Adult CPR, First Aid, Internet Surfing
Education
ResCare Academy 2014 — 2014
Health and Wellness, General
J Sargeant Reynolds Community College
Associate's degree, Business/Commerce, General
G2 Web Services September 2015 - Present
G2 Web Services September 2013 - August 2015
Seaside Bar Church 2011 - 2015
Merchant e-Solutions March 2008 - September 2013
RAWK the Inland Northwest 2009 - 2011
Merchant e-Solutions October 2006 - March 2008
Washington Trust Bank September 2006 - October 2006
Bank of America January 2005 - August 2006
Skills
Merchant Services, Payment Card Processing, Credit Cards, E-payments, Electronic Payments, Debit Cards, Payment Gateways, Payments, Credit, Banking, Treasury Management, Mobile Payments, Risk Management, Payment Industry, Financial Analysis, Payment Systems, Sales, E-commerce, Retail Banking, Customer Retention, Customer Service, Account Management, Relationship Management, Sales Management, Acquiring, Cards, Customer Satisfaction, Executive Management, POS, Financial Services, Call Centers, Strategic Partnerships, Fraud, Loans, Cold Calling, Small Business Lending, Commercial Banking, Internet Banking, B2B, Credit Analysis, Transaction Processing, Small Business, Credit Card Transaction..., Gift Cards, Mobile Commerce, ACH, Salesforce.com, Merchant Acquiring
Education
ITT Technical Institute-Indianapolis
School of Business
Spokane Falls Community College
Associate of Arts and Sciences (A.A.S.), General Studies
Bank of America June 2013 - September 2014
Bank of America August 2012 - July 2013
Bank of America March 2011 - August 2012
Bank of America June 2010 - March 2011
Cocomo Bar & Grill January 2003 - March 2010
Morgan Stanley 1998 - 2001
Olde Stockbrokers 1996 - 1998
Skills
Mortgage Lending, Sales, Analysis, Negotiation, Finance, Credit, Strategic Planning, Banking, Budgets, New Business Development, Quality Assurance, Financial Statement..., Cross-functional Team..., Strategic & Tactical..., MI Curtailment Processes, Customer Confidentiality, Staff Training &..., Capital Markets, Complex Problem..., Moves Management, EOB, Upselling, CLAIMS Software, DOCS software, Equator Software, Homesaver Software, Homebase Software, Adobe Acrobat, IBM AS/400
Education
Ithaca College
Bachelor of Science, Business Management, Minor in Financial Investments
Royal College, Colombo, Sri Lanka
The Goodyear Tire & Rubber Company May 2015 - Present
The Goodyear Tire & Rubber Company January 2014 - Present
The Goodyear Tire & Rubber Company 2010 - January 2014
The Goodyear Tire & Rubber Company 2007 - 2010
Saks Incorporated March 2003 - May 2007
Saks Incorporated July 1999 - March 2003
Books-A-Million, Inc 1997 - 1999
NationsBank June 1993 - November 1997
Bank of America 1993 - 1997
Wake Forest, Babcock School of Management 1991 - 1993
Skills
Investments, Risk Management, Investment Banking, Banking, Project Planning, Financial Analysis, Forecasting, Sarbanes-Oxley Act, Financial Modeling, Corporate Finance, Cash Management, Strategic Financial..., Financial Reporting, Managerial Finance, Finance
Education
Wake Forest University School of Business 1991 — 1993
M.B.A., Business, Finance
Ithaca College 1983 — 1987
MetLife March 2015 - Present
Humana Marketpoint, Inc. October 2007 - January 2015
Bank of America May 2006 - October 2006
Bank of America June 2005 - April 2006
Citi February 2002 - June 2005
Skills
Sales, Customer Service, Management, Insurance, Health Insurance, Underwriting, Medicare, Team Building, Cold Calling, Supervisory Skills, Microsoft Office, Telephone Skills, Account Management, Leadership, Strategic Planning, Windows 7, Mortgage Banking, Sales Process, Office Equipment, Healthcare, Medicare Part D, Direct Sales, Marketing, Loans, Term Life Insurance, Office Management, Selling, Mortgage Lending, Real Estate, Call Centers, Disability Insurance, Windows Vista, Windows XP Pro, Lotus Notes, Health Care Reform, Budgets, Computer Hardware, Customer Retention, Employee Benefits, Customer Satisfaction, Technical Support, Financial Analysis, Medicare Supplements, Supplemental Insurance, Health Insurance...
Education
Hillsborough Community College 2003 — 2006
Business Administration
ITT Technical Institute-Tampa 2001 — 2002
Computer Science
Ally Financial Inc. May 2009 - Present
Bank of America 2004 - 2009
Charlotte Mecklenburg Schools 2000 - 2009
United States Navy 1987 - 2008
Bank of America July 2002 - December 2004
Bank of America 1998 - July 2002
Bank of America 1996 - 1998
Bank of America 1995 - 1996
Skills
Program Management, Risk Management, Banking, Management, Process Improvement, Financial Risk, Strategy, Cross-functional Team..., Leadership, Portfolio Management, Six Sigma, Change Management, Credit, Operational Risk, Product Management, Business Process, Mergers & Acquisitions, CRM, Financial Analysis, Business Analysis, Budgets, Team Management, Project Management, Operational Risk..., Financial Services, Business Process..., Executive Management, Finance, Project Portfolio...
Education
The Citadel 1991 — 1993
M.B.A., Administration
Ithaca College 1983 — 1987
BS, Management
Tower Hill School
Bank of America February 2011 - Present
Wells Fargo April 2006 - March 2011
Archon Construction, LLC August 2004 - February 2006
Three Five Systems October 1997 - February 2004
Skills
Organizational..., Project Management, Process Improvement, Six Sigma, Agile Project Management, IT Project Lifecycle, SDLC, Project Portfolio..., Cross-functional Team..., Team Building, Change Management, Management Consulting, Vendor Management, PMP, PMO, Business Process..., MS Project, Visio, Program Management, IT Management, Software Project...
Education
Alameda University 2004 — 2006
Master of Business Administration (M.B.A.), Information Technology Project Management
University of Phoenix 2000 — 2003
Bachelor of Science (B.S.), Business Administration and Management, General
ITT Technical Institute-Phoenix 1986 — 1988
Associate of Science (A.S.), Electronic Design and Drafting
Citi September 2014 - Present
Bank of America September 2011 - September 2012
Select Portfolio Servicing LLC February 2007 - August 2010
Skills
Loss Mitigation, Mortgage Lending, Mortgage Servicing, Default, Mortgage Banking, Loans, FHA, Financial Analysis, Loan Servicing, Credit, Loan Origination, Portfolio Management, Negotiation, Short Sales, Residential Mortgages, Commercial Banking, Banking, Consumer Lending, Financial Risk, Relationship Management, Loan Modifications, Customer Service, Government Loans, FHA financing, Credit Analysis, Credit Risk, Sales, Financial Services, Mortgage Underwriting, Finance, Retail Banking, Training, Microsoft Excel, Microsoft Office, Microsoft Word, Public Speaking, Risk Management
Education
ITT Technical Institute-Jacksonville 2012 — 2014
Associate's degree, Criminal Justice and Forensic Science
Universidad Rafael Urdaneta 1996 — 2000
Attorney at Law, International Law and Legal Studies
WJ Bradley Mortgage Capital Corporation October 2011 - Present
Bank of America September 2009 - October 2011
PHH Mortgage October 2005 - September 2009
Carteret Mortgage October 2003 - October 2005
First Guarantee Mortgage May 2002 - October 2003
Skills
Mortgage Lending, First Time Home Buyers, Loans, Mortgage Marketing, VA loans, FHA, Refinance, Loan Origination, Residential Mortgages, Mortgage Banking, FHA financing, USDA, Investment Properties, Real Estate, Residential Homes, Relocation, Foreclosures, Condos, Finance, Government Loans, Credit, Credit Analysis, Property, Non-Conforming, REO, Short Sales, HUD, Mortgage Underwriting, Home Equity Lines of..., Rates, Debt Consolidation, Mortgage Servicing, HomePath, Real Estate Transactions, Sellers, Certified Mortgage..., Reverse Mortgages, Commercial Mortgages, Real Estate Financing, Construction Loans, Investors, Real Estate Economics, Referrals, FHA Financing, VA Loans
Education
Ithaca College 1998 — 2002
BA, Finance, Law, Management
Bank of America February 2008 - Present
Countrywide Financial July 2006 - February 2008
20th Century Fox Financial Corporation January 2005 - July 2006
Warner Bros. Entertainment Group of Companies February 2000 - July 2001
Education
Saint-Petersburg State University Information Technologies, Mechanic and Optics (University ITMO)
Master's degree, Optic-Electronics Engineering
Santa Monica College
Oracle, PL/SQL
Bank of America November 2008 - Present
Skills
Mortgage Banking, Loans, Banking, Loan Origination
Education
J Sargeant Reynolds Community College 1994 — 1996
Caroline High School 1990 — 1993
NBA 2012 - Present
Thomson Reuters January 2010 - Present
UBS Wealth Management 2010 - Present
CIT 2010 - Present
Bank of America January 2009 - Present
First Protocol 2009 - Present
Morgan Stanley January 2006 - Present
Comcast January 2006 - Present
Stage America September 2004 - Present
American Express January 2004 - Present
Education
Ithaca College 1974 — 1978
Deutsche Bank June 2015 - Present
Nomura Securities July 2009 - February 2015
Bear Stearns April 2007 - July 2009
Bank of America April 2001 - March 2007
JP Morgan August 1989 - April 2001
Skills
Equity Derivatives, Equities, Fixed Income, Middle Office, FX, Derivatives, Electronic Trading, Series 7, Capital Markets, Options, Financial Services, Bloomberg, Credit Derivatives, FX Options, Hedge Funds, Investment Banking, Prime Brokerage, Product Control, Securities, Swaps, Trading, Trading Systems
Education
Ithaca College 1985 — 1989
BS, Business - Finance
Bank of America January 2013 - Present
Wells Fargo August 2012 - December 2012
Regional Elite August 2009 - July 2012
Skills
Customer Service, Microsoft Office, Microsoft Excel, Food, Strategic Planning, Marketing Strategy, Microsoft Word, Sales Management, PowerPoint, Budgets, Negotiation, FMCG, Inventory Management, Teamwork, Customer Satisfaction, Retail Banking
Education
ITT Technical Institute-Indianapolis 2011 — 2015
Bachelor's degree, Business, Management, Marketing, and Related Support Services, 3.2 GPA
Bank of America November 2006 - Present
State Farm February 2005 - March 2006
Skills
Networking, Call Centers, Vendor Management, Help Desk Support, ITIL, Management, Visio, Software Documentation, BMC Remedy, Active Directory, Process Improvement, Microsoft Office, Call Center, XP, Technical Support, Operating Systems, Routers, Troubleshooting, Incident Management, Windows 7, Windows 8, Windows 8.1
Education
ITT Technical Institute-Tempe 2006 — 2008
Bachelor of Applied Science Degree, Data Communication Systems Technology
ITT Technical Institute-Tempe 2006 — 2008
Associate of Applied Science Degree, Computer Network Systems/IT
Radnor Consulting December 2009 - Present
Bank of America September 1996 - February 2009
ADP Brokerage Services 1985 - 1996
ADP Brokerage 1985 - 1996
DSA 1978 - 1985
KPMG 1974 - 1976
KPMG 1974 - 1976
Education
Ithaca College
BS, Accounting and Computer Science
Macquarie Group January 2010 - Present
J.P. Morgan 2006 - 2009
Bank of America 2004 - 2006
J.P. Morgan 1999 - 2004
Education
Ivey Business School at Western University
Master of Business Administration (M.B.A.)
Western University
Bachelor’s Degree, Economics
Parallon Business Solutions September 2012 - Present
Farmers Insurance November 2008 - September 2012
Bank of America October 2005 - November 2008
Payless ShoeSource September 2002 - October 2005
Catherines Stores Corporation January 2000 - September 2002
Humana February 1998 - January 2000
Kindred Healthcare June 1995 - February 1998
Skills
Healthcare, Outlook, Critical Care, HIPAA, Employee Benefits, Microsoft Office, Healthcare Management, Insurance, Microsoft Excel, Customer Service, Data Entry
Education
Ivy Tech Community College
Accounting and Business/Management
Appriss February 2010 - April 2014
Mercer February 2008 - October 2010
Kindred Healthcare July 2005 - December 2007
Bank of America November 1998 - March 2005
Skills
Project Management, Integration, Visio, Troubleshooting, ITIL
Education
Ivy Tech Community College-Southeast 2012 — 2014
Associate's degree
Richmond, The American International University in London
Master of Arts (MA), Business Administration and Management, General
Wireless Vision LLC 2014 - Present
Various Companies 2010 - 2013
U.S. Cellular 2008 - 2009
Fifth Third Bank 2007 - 2008
Cingular Wireless / AT&T Wireless 2004 - 2005
Trio Wireless 2000 - 2005
Bank of America 1998 - 2002
Skills
Customer Retention, Customer Experience, Customer Satisfaction, Mortgage Lending, Sales, Sales Management, Call Centers, Loans, Leadership, Sales Operations, Credit, Team Building, Sales Process, Mortgage Banking, Customer Service, Account Management, Business Development, Retail Sales, Risk Management, Banking, Profit, Refinance, Financial Analysis, Credit Cards, Commercial Banking, Cold Calling, Territory Growth, Budgeting, Territory Expansion, Strategic Market..., Recruiting, Staffing, Full Sales Lifecycle..., High Impact..., High-Impact..., New Product Launches, Multimillion-Dollar..., Training, Needs Assessment, Relationship Building
Education
ITT Technical Institute-Indianapolis
Bachelor Degree, Information Systems and Cyber Security
JPMorgan Chase & Co. July 2014 - October 2014
JP Morgan Chase April 2010 - November 2013
AEGON May 2002 - December 2009
Bank of America April 2001 - May 2002
Bank of America Mortgage Company May 1997 - March 2001
New Hope Services May 1994 - May 1997
Skills
Auditing, Account Reconciliation, Management, General Ledger, Insurance, Accounting, Internal Controls, Banking, Process Improvement, Financial Accounting, Microsoft Excel, Invoicing, Analysis, Accounts Payable, Compliance, Customer Service, Administrative..., Purchasing, Loans, Commercial Banking, Payroll Cards, Imaging Services, Electronic Filing, Accounts Receivable, Petty Cash, Mail Sorting, Postage Meter, Software Documentation, Claim, Risk Management
Education
Indiana University Southeast 2003 — 2004
Floyd Central High School 1980 — 1986
Ivy Tech Community College
3.125
Crystalfontz America, Inc. April 2012 - Present
ITT Technical Institute November 2011 - Present
Healthcare Resource Group November 2008 - April 2012
Bank of America December 2007 - November 2008
Inland Oil Co. May 2002 - July 2007
Big Bend Community College May 2001 - June 2002
Skills
C Programming, Electrical Engineering, Embedded C, Embedded Systems, Troubleshooting, Software Documentation, Servers, Networking, Hardware, Testing, Microsoft Office, Visual Basic, Computer Hardware, Process Improvement, TCP/IP, Operating Systems, VMware, Active Directory, XP, Technical Support, Wireless Networking, Windows 7, Remote Desktop, Microsoft Exchange, VPN, Soldering, C
Education
ITT Technical Institute-Spokane Valley 2009 — 2011
Bachelor of Science, Electrical Engineering
ITT Technical Institute-Spokane Valley 2007 — 2009
Associates of Arts, Electrical Engineering, 3.79
Bank of America July 2013 - Present
Bank of America April 2012 - May 2013
Bank of America May 2011 - April 2012
Bank of America October 2010 - May 2011
Starwood Hotels & Resorts Worldwide, Inc. August 2009 - March 2010
GameStop August 2008 - April 2009
GameStop February 2008 - August 2008
Skills
AS400 system, IBM iSeries, Microsoft Excel, Microsoft Word, Microsoft Office, Outlook, Photoshop, Lotus Notes, Visual Basic, Management, Windows, Coaching, Visio, Leadership, SQL, Customer Service, Real Estate, Call Centers, Auditing, Business Process..., Analysis, Research, Customer Satisfaction, Mortgage Lending, Access, Team Leadership, Business Analysis, SharePoint, Data Entry, Merchandising, Software Documentation, Portfolio Management, Loans, Salesforce.com
Education
ITT Technical Institute-Sylmar 2005 — 2009
Bachelors of Science, Digital Entertainment and Game Design
Information Systems Academy 2003 — 2005
Diploma, Computer Science
Bank of America September 2005 - Present
Bank of America October 1999 - September 2005
Bank of America June 1994 - October 1999
Skills
United States Army...
Education
Virginia Commonwealth University 2000 — 2006
Bachelors of Science, Information Systems
J Sargeant Reynolds Community College 1989 — 1993
Courses Taken, Pre-Law Studies
Bank of America August 2015 - Present
Wells Fargo February 2013 - August 2015
Cellular Sales of SG August 2011 - August 2012
Skills
Wireless Networking, Computer Hardware, Italian, Albanian, Team Leadership, Human Relations, Customer Retention, Customer Service, Sales, Sales Process, Team Building, Customer Experience, Sales Management, Cold Calling, Telecommunications, Customer Satisfaction
Education
ITT Technical Institute-Jacksonville 2009 — 2011
CNS, Computer Systems Networking
Universita degli Studi di Bari, Italy 2000 — 2003
Post - graduate
Basic Energy Services March 2013 - Present
Microsoft September 2012 - March 2013
528 Armor Storage June 2012 - October 2012
State Farm Insurance April 2012 - July 2012
Stream Global Services November 2011 - June 2012
Bank of America June 2010 - November 2011
AT&T August 2008 - April 2010
Blockbuster February 2005 - July 2007
QuikTrip March 2003 - February 2005
Skills
Call Center, Telecommunications, T1, Customer Satisfaction, DSL, Troubleshooting, Wireless, VoIP, Avaya, Telephony, Customer Experience, Customer Retention, Technical Support, Customer Service, Escalation, Routers, Long Distance, Cabling, Cellular Communications, Windows 7, Call Centers
Education
ITT Technical Institute-Arlington 2004 — 2006
Computer and Information Sciences and Support Services, 3.9
SouthWest Highschool 2000 — 2004
Diploma, ALL, 3.6
Enterprise Holdings April 2014 - Present
Orion Strategic Staffing June 2013 - June 2014
AT&T July 2013 - April 2014
Internal Revenue Service November 2012 - July 2013
RaceTrac Petroleum March 2009 - January 2013
Capitol City Bank & Trust Company November 2010 - June 2012
GE February 2006 - May 2008
DSD Management February 2005 - January 2006
Capitol City Bank & Trust Company June 2002 - February 2005
Bank of America August 1997 - January 2002
Skills
Financial Risk, Finance, Management, Credit, Microsoft Office, Credit Analysis, Training, Portfolio Management, Retail, Analysis
Education
ITT Technical Institute-Atlanta 2015 — 2017
Network and Systems Administration
Morehouse College 1991 — 1995
Bachelor of Arts, Finance
Community Bankers Association of Georgia 2002
Morehouse College
Bachelor of Arts (B.A.), Finance
Best Buy July 2015 - Present
Established Mayhem 2011 - Present
Bank of America April 2013 - January 2014
Monitronics International May 2010 - April 2012
Skills
Coaching, Marketing Strategy, Microsoft Office, Sales, Call Centers, Customer Service, Email Marketing, Training, Leadership, Social Media Marketing, Advertising, Social Networking, Recording, Social Media
Education
Ivy Tech Community College 2006 — 2008
Marketing
Ivy Tech Community College-Southeast 2006 — 2008
Marketing, Business Administration and Management, General
Bank of America October 2011 - Present
Zenta Mortgage Corp April 2009 - October 2011
Wells Fargo August 2002 - July 2008
Skills
FHA, Mortgage Lending, Refinance, Mortgage Banking, Loans, Mortgage Underwriting, Loan Origination, Residential Mortgages, Loss Mitigation, Investment Properties, Credit, Mortgage Servicing, Underwriting, Loan Servicing, Foreclosures, Finance, Appraisals
Education
ITT Technical Institute-Charlotte North 2007 — 2011
Bachelor's of Science, Criminal Justice
Milestone Technologies, Inc. April 2015 - Present
Bank of America February 2012 - October 2013
Volt September 2010 - September 2011
WACHOVIA BANK/WORLD SAVINGS BANK April 2006 - January 2008
THE SRS GROUP October 2005 - March 2006
Office Team March 2005 - September 2005
Bank of America June 1996 - September 2004
Education
ITT Technical Institute-Lathrop 2006 — 2011
B.S., Information System Security
ITT Technical Institute-Lathrop 2006 — 2008
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
Bank of America
Skills
Credit
Education
ITT Technical Institute-Duluth
Diamond Residential Mortgage Corporation February 2014 - Present
Hallmark Home Mortgage August 2010 - January 2014
Bank of America April 2009 - August 2010
American Home Mortgage August 2006 - August 2007
Education
Brown Mackie College 2007 — 2009
Associate, Surgical Technology
Ivy Tech Community College
Accounting
Ivy Tech Community College
ONTARIO TEACHERS PENSION PLAN BOARD October 2004 - Present
Ontario Teachers' Pension Plan 2004 - Present
BELL EXPRESSVU 2002 - 2004
BELL CANADA ENTERPRISES 1997 - 2002
ARTHUR ANDERSEN & CO (CANADA) 1994 - 1997
KPMG Canada 1987 - 1994
Bank of America 1985 - 1987
THE MERCANTILE BANK OF CANADA 1983 - 1985
FIRST CITY DEVELOPMENT CORP. LTD 1981 - 1983
Skills
Financial Analysis, Capital Markets, Corporate Finance, Restructuring, Risk Management, Mergers & Acquisitions, Financial Modeling, Portfolio Management, Private Equity, Financial Reporting, Strategic Financial..., Valuation, IPO, Venture Capital
Education
University of Toronto - Rotman School of Management 2005 — 2005
ICD.D, INSTITUTE OF CORPORATE DIRECTORS
Ivey Business School at Western University 1980 — 1981
Master of Business Administration (M.B.A.)
McGill University 1975 — 1977
Bachelor of Commerce (B.Com.), Accounting and Business/Management
Bank of America 2009 - 2010
NCO Group May 2004 - August 2008
Skills
Computer Repair, Assembly, Fast Learner
Education
ITT Technical Institute-Getzville
Associates, Computer Network Services
Verifone October 2014 - Present
ProVest LLC February 2014 - October 2014
JCIII & Associates November 2012 - February 2014
Clayton Holdings January 2012 - November 2012
HSBC April 2011 - January 2012
Bank of America August 2008 - August 2011
Citi August 2010 - April 2011
Skills
Credit, Accounting, Internal Audit, Auditing, Loans, Portfolio Management, Analysis, Financial Risk, AML, Credit Risk, Ability to analyze..., Reliability and..., Maturity and honesty, Continue to uphold..., comprehensive knowledge..., Microsoft Excel, Research, Banking, Risk Management, Business Analysis, Microsoft Office, Problem Solving, Asset Management, Analytics, Data Analysis, Data Entry, Mortgage Banking, Mortgage Underwriting, Anti Money Laundering, Fraud Claims, Corporate Fraud..., Fraud Detection, Electronic Engineering, Computer Hardware, Compliance, comp, Computer Science, Computer Proficiency, Computer Repair, Computer Network..., Help Desk Support, Customer Service, Customer Support, Customer Retention, Fraud, Finance, Financial Analysis, Microsoft Word, Mortgage Lending
Education
Hillsborough Community College 2010 — 2015
Bachelor of Arts (B.A.), Network and System Administration/Administrator
ITT Technical Institute-Tampa 1997 — 1999
Associate Science Engineering, Electronic Engineering
Bank of America 2014 - Present
Self Employed March 2012 - January 2014
XPIENT Solutions August 2011 - March 2012
Skills
Windows
Education
ITT Technical Institute-Charlotte South 2007 — 2010
Computer Networking Systems, Information Technology
Market Scan Information Systems November 2014 - Present
Gift Theory Inc. April 2014 - August 2014
Bank of America March 2009 - 2011
Countrywide/ Bank of America Home Loans February 2007 - March 2009
Royce Medical an Ossur Company October 2004 - September 2006
Skills
Microsoft Office..., Calyx Point, Lotus Notes, AS400 system, Home Retention, 10 Key, QuickBooks, Training, Microsoft Office, Customer Service, Finance
Education
ITT Technical Institute-Oxnard 2014 — 2016
Associate's degree, Computer/Information Technology Administration and Management, 4.0
Moorpark High School 1997 — 2001
High School Graduate
vzw November 2013 - Present
Cablevision February 2013 - November 2013
Wincor Nixdorf October 2009 - February 2013
Wincor Nixdorf February 2008 - October 2009
NCR Corporation February 2006 - February 2008
Bank of America September 2003 - February 2006
Skills
Field Operations, Field Development, Management, Program Management, Operations Management, Forecasting, Reports, Annual Reports, Business Analysis, Expense Management, Expense Reports, Expense Budget..., Networking, New Business Development, Project Planning, Sales Management, Sales Operations
Education
ITT Technical Institute-Albany 2003 — 2006
Associate's degree, Computer Systems Networking and Telecommunications
ITT Technical Institute
Graduated; Associate, Occupational Studies; Information Technology; Computer Network Systems
New Amsterdam Multilateral School 1991 — 1997
high school diploma, General Studies
New Amsterdam Multilateral School
Graduated; High School Diploma; Graduated
FedEx Ground November 2012 - Present
RMD Group May 2010 - Present
Biscomerica February 2009 - February 2010
Bank of America January 2008 - May 2009
Skills
Computer Hardware, Computers, Product Marketing, Marketing Communications, Social Skills, Communication, Fast Learner, Fast-paced, Long Hours, Troubleshooting, Team Leadership, Customer Service, Social Networking, Teamwork, Leadership, Facebook, Customer Satisfaction, Sales, Marketing, Microsoft Word, Customer Experience, Training, Advertising, Public Speaking, Marketing Strategy, Finance, Strategic Planning, Outlook
Education
ITT Technical Institute-San Bernardino
University of Phoenix
Hilliard Lyons September 2015 - Present
Park Community Credit Union July 2015 - September 2015
Fort Knox Federal Credit Union February 2014 - July 2015
First Data Corporation January 2012 - September 2013
Bank of America September 1998 - December 2011
Skills
Risk Management, Financial Analysis, Banking, Credit Cards, Credit, Relationship Management, Financial Risk, Portfolio Management, Credit Risk, Fraud, Credit Analysis, Process Improvement, Strategy, Retail Banking, Payments, Financial Services, Customer Service, Call Centers, Payment Card Processing, Microsoft Office, Leadership, Management, Team Building, Electronic Payments
Education
ITT Technical Institute-Louisville 1996 — 1999
Electrical and Electronics Engineering
ITT Technical Institute-Louisville 1996 — 1998
Associate's degree, Electrical and Electronics Engineering
ITT Technical Institute September 2010 - Present
JPMorgan Chase June 2010 - August 2011
Arroyo Craftsman March 2006 - October 2009
Bank of America October 1995 - August 2005
Education
ITT Technical Institute-Indianapolis
Associate’s Degree, Accounting
ITT Technical Institute-Indianapolis
Bachelor’s Degree, Business Administration and Management, General
VCU Health System April 2014 - Present
Bank of America March 2012 - August 2013
Bank of America July 2007 - February 2012
Anthem BC BS of Virginia May 2004 - July 2007
Anthem BC BS of Virginia January 2000 - May 2004
Capital One October 1998 - January 2000
MCV Physicians - Department of Vascular Surgery August 1994 - September 1997
Department of Orthopedic Surgery - VCU/MCV June 1993 - August 1994
Department of Rehabilitative Services April 1990 - June 1993
Skills
Customer Service, Office Management, Microsoft Office, Real Estate Transactions, Medical Terminology, Medical Transcription, Administrative...
Education
J Sargeant Reynolds Community College 1986 — 2000
n/a, Business Administration and Management, General, 3.3
EC Glass High School 1962 — 1965
diploma
Pitney Bowes September 2012 - Present
Bank of America March 2005 - September 2012
Capital One October 2004 - March 2005
Skills
Account Management, Selling, Customer Service, Customer Retention, Call Centers, HR Policies, Administrative..., Microsoft Office, Receptionist Duties, Collections, Accounts Payable, Accounts Receivable, Data Entry, Data Management
Education
Strayer University 2007 — 2011
Bachelor of Business Administration (B.B.A.), Human Resources Management
J Sargeant Reynolds Community College 2003 — 2006
Bank of America December 1998 - Present
Bank of America 1986 - 2014
Education
J Sargeant Reynolds Community College 1983 — 1983
Associate's degree, Data Entry/Microcomputer Applications and Business Admin
Anthem, Inc. November 2014 - Present
Wellpoint Inc October 2013 - November 2014
WellPoint August 2013 - October 2013
Medtronic June 2013 - June 2013
Safeguard Properties December 2012 - January 2013
Bank of America July 2012 - December 2012
UPS October 2006 - September 2012
Porto's Bakery January 2006 - October 2006
Skills
Customer Service, Logistics, Microsoft Excel, Microsoft Office, Process Improvement, Access, Inventory Management, Microsoft Word, Data Entry, Customer Satisfaction, Outlook, Invoicing, Training, Call Centers
Education
ITT Technical Institute-Sylmar 2013 — 2014
Associate's degree, Network and System Administration/Administrator
San Fernando High School 2001 — 2005
General Studies
Global Employment Solutions/Delta Dental August 2014 - March 2015
Bank of America July 2013 - March 2014
BlueCross BlueShield of Tennessee April 2011 - October 2012
T-Mobile March 2008 - March 2011
Skills
Typing, Microsoft Word, Microsoft Excel, Outlook, PowerPoint, People Skills, Customer Satisfaction, Teamwork, Phone Etiquette
Education
ITT Technical Institute-Duluth 2014 — 2016
Associate's degree, Network and System Administration/Administrator
Bank of America January 2009 - October 2014
Bank of America October 2005 - February 2014
Bank of America 2005 - 2014
AT&T January 2001 - October 2005
US Army January 1992 - December 2001
Via Systems Technology January 1997 - October 2001
Skills
Banking, Credit, Risk Management, Customer Service, Credit Analysis, Visual Inspection, Quality Control, Account Management, Fraud Detection, Inventory Control
Education
J Sargeant Reynolds Community College 1992 — 1993
Respiratory Care Therapy/Therapist
Armstrong High School 1987 — 1991