Bank of America
Industry: Investment banking company
DescriptionThe Bank of America Corporation is an American multinational investment bank and financial services company based in Charlotte, North Carolina with central hubs in New York City, London, Hong Kong, Minneapolis, and Toronto. Bank of America was formed through NationsBank's acquisition of BankAmerica in 1998. Customer service: 810 1 315-724-4022 Credit card support: 810 1 757-677-4701 CEO: Brian T. Moynihan (Jan 1, 2010–) Headquarters: Charlotte, North Carolina, United States Subsidiaries: Bank of America Merrill Lynch, Merrill Edge, Did you know: Bank of America is the ninth-largest bank in the world by total assets ($2,281.23 B). wikipedia.org
Bank of America List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Bank of America. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Bank of America Salaries. You can even request information on how much does Bank of America pay if you want to. Learn about salaries, pros and cons of working for Bank of America directly from the past employees.
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110,318 Bank of America employees in database. Find out everything there's to know about Bank of America employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Bank of America Employees
Group Elite Communications 2013 - Present
Bank of America 2011 - 2013
Grabar Voice and Data 2008 - 2011
NICE Systems 2006 - 2008
NICE Systems 2001 - 2006
Avaya 1998 - 2001
Skills
Integration, Enterprise Software, Troubleshooting, Professional Services, Databases, Training, Sales, Customer Service, Telecommunications, VoIP, Unified Communications, SaaS
Education
Metropolitan State University of Denver
Computer/Information Technology Administration and Management
Bank of America March 2015 - Present
Bank of America June 2014 - March 2015
Bank of America March 2013 - June 2014
Bank of America-Contractor December 2012 - March 2013
PayPal June 2012 - December 2012
PayPal October 2011 - June 2012
Maricopa County Sheriff's Office May 2009 - February 2012
Skills
Software Documentation, Customer Service, Fraud Detection, Fraud, Training, Enforcement, Public Speaking, Security, Microsoft Excel, Fraud Claims, Claims Investigations, Credit Card Fraud, Analysis, Credit, Investigation, Law Enforcement, Leadership, Banking, operations, Policy, Microsoft Office, Fraud Investigations, Anti Money Laundering, Management, Sales, Call Centers
Education
Mesa Community College 2011 — 2015
Associate's degree, Applied Science In Criminal Justice
Chandler High 2005 — 2009
High School Diploma, Criminal Justice/Police Science
Bank of America January 2014 - Present
Zevonshire LLC April 2013 - January 2014
The Church of Jesus Christ of Latter-day Saints March 2011 - March 2013
Wells Fargo June 2010 - March 2011
Skills
Team Leadership, Customer Service, Sales, Team Building, Self-motivated Team..., Positive Team Player, Banking, Microsoft Office, Leadership, Microsoft Word, Microsoft Excel, Teamwork, Training, Public Speaking, Time Management, Coaching, Strategic Planning
Education
Mesa Community College 2013 — 2015
Associate of Science (A.S.), Computer Science
Federal Reserve Bank of Kansas City May 2015 - Present
University of Missouri June 2014 - Present
University of Missouri June 2013 - Present
University of Missouri June 2014 - December 2014
Kauffman Foundation May 2014 - August 2014
Bank of America June 2013 - August 2013
Metropolitan Community College-Kansas City June 2012 - June 2013
Kauffman Foundation August 2010 - August 2012
Skills
Marketing, Marketing Communications, Event Planning, Community Outreach, Strategic Communications, Photography, Fundraising, Social Media Marketing, Communication, Prezi, Nonprofits, Social Media, Business Development, Small Business, Photoshop, Management, Project Management
Education
University of Missouri-Columbia 2013 — 2017
University of Missouri-Columbia 2013 — 2017
Bachelor's degree, Business Administration and Management, Computer Science minor, Financial Management Services minor
Metropolitan Community College-Penn Valley 2012 — 2013
Associate's degree, Business Administration and Management, General
Guest-tek Interactive Entertainment Ltd. June 2013 - Present
iBAHN August 2001 - June 2013
Integrated Controls and Information 2009 - 2011
Netifice August 1998 - August 2001
Bank of America August 1995 - August 1998
Army National Guard September 1992 - September 1997
Skills
Direct Sales, WiFi, Network Design, Creative Problem Solving, VLAN, Routers, Customer Service, Catalyst Switches, HP WAPs and switches, Account Management, Ruckus, Network Deployment, Sales Engineering, Networking, Switches, VoIP, Troubleshooting, VPN, Enterprise Software, Cisco Technologies, Hardware, Software Installation, Ethernet, Firewalls, Network Security, Wireless Networking, TCP/IP, Routing, Network Architecture
Education
Arizona Tech studies
A+, CCNA, Wifi, MCSE studies, Network+
Mesa Community College
Land Survery School Ft Sill Oklahoma
Bank of America February 2012 - Present
Bank of America December 2010 - February 2012
Club SAR (Scottsdale Sports and Recreation) May 2009 - February 2011
Bank of America June 2006 - December 2010
Bank of America January 2004 - June 2006
Bank of America 2001 - 2004
Skills
Management, Coaching, Performance Management, Leadership, Process Improvement, Team Building, Strategic Planning, Employee Engagement, Retail Banking, Employee Training, Operations Management, Project Management, Customer Experience, Change Management, Public Speaking, Microsoft Office, Event Planning, Diversity & Inclusion, Advisory Councils, Human Resources
Education
University of Phoenix 2013 — 2015
Business Management and Human Resource Management
Southwest Institue of Healing Arts
Associate of Science (A.S.), Mind Body Transformational Psychology
Mesa Community College
Psychology
Payson High School
American Express August 2013 - Present
Bank of America October 2012 - August 2013
JP Morgan Chase November 2010 - October 2012
Grand Canyon University April 2008 - October 2010
Skills
Mortgage Lending, Loans, Credit, Mortgage Banking, Loan Origination, Refinance, FHA, Banking, Residential Mortgages, Credit Analysis
Education
Mesa Community College
Some College, Generals
OnQ Financial November 2012 - Present
Great Western Financial Services, Inc. January 2012 - August 2012
Bank of America April 2006 - January 2012
Countrywide Home Loans February 2004 - April 2006
Countrywide Home Loans February 2000 - February 2004
Countrywide Home Loans April 1999 - February 2000
Mortgage Capital Resource September 1998 - April 1999
Skills
Experienced Business..., Mortgage Banking, Banking, Customer Service &..., Sales Management, Highly detail oriented, Success Driven, Top Producer, Multi Tasking, Excellent Communication..., Management, Underwriting, Risk Management, P&L Oversight, Creative Problem Solving, Customer & Client..., Leadership Training, Analytical Skills, Mortgage Operations, Licensure - NMLS #630470, Leadership, Reverse Mortgages, Refinance, Training, Investment Properties, Strategy, Marketing, Financial Services, FHA, Home Equity Lines of..., Selling, VA loans, Budgets, Market Research, Customer Satisfaction, Mortgage Lending, Program Management, Loan Origination, USDA, Finance, New Business Development, Coaching, FHA financing, Residential Mortgages, Customer Service, Loans, Credit, Government Loans, Mortgage Marketing, Sales
Education
Mesa Community College 1993 — 1996
Business/General Studies
Mesa High School 1990 — 1993
Graduated with Honors
Reverse Mortgage Solutions, Inc. February 2015 - Present
Reverse Mortgage Solutions, Inc. May 2014 - March 2015
Bank of America September 2009 - December 2013
Bank of America February 2006 - September 2009
Countrywide Bank 2006 - 2007
SMA January 2005 - January 2006
AT&T 1993 - 2003
Skills
Training, Process Improvement, Analysis, Management, Project Management, Loans, Customer Service, Sales, Policy, Fraud, Coaching, Risk Management, Banking, Governance, Financial Risk
Education
Villanova University 2013 — 2013
Masters Certificate of Project Management, Project Management
Mesa Community College 1993 — 1995
Bank of America July 2004 - Present
New Mexico Wing Civil Air Patrol 2006 - 2014
MCI Corporation October 1999 - July 2004
New Mexico Military Institute 1975 - 1977
Skills
Loans, Credit, Mortgage Lending, Banking, Mortgage Banking, Credit Analysis, Commercial Lending, Refinance, Lines Of Credit, Cross Selling, Commercial Banking, Retail Banking, Consumer Lending, Loan Origination, Credit Risk, Small Business Lending
Education
Metropolitan State University of Denver 1977 — 1980
Bachelor of Arts (B.A.), Broadcast Communications and English
New Mexico Military Institute 1975 — 1977
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
Kansas City VA Medical Center September 2014 - Present
Liberty Hospital January 2013 - June 2013
Bank of America September 2009 - September 2010
Skills
Health Assessment, Medication..., Patient Advocacy, Patient Safety, Direct Patient Care, Quality Patient Care, Patient Support, Patient Outcomes, Patient Education, Organization, Time Management
Education
University of Missouri-Kansas City 2009 — 2014
Bachelor's Degree, Registered Nursing/Registered Nurse
Metropolitan Community College-Maple Woods 2004 — 2008
Associate of Arts (A.A.)
U.S. Bank September 2014 - Present
Bank of America April 2012 - September 2014
Bank of America April 2007 - April 2012
Bank of America April 2006 - April 2007
Skills
Loans, Credit, Mortgage Banking, Consumer Lending, Credit Risk, Credit Cards, FHA, Loss Mitigation, VA loans, Mortgage Lending, Short Sales, Residential Mortgages, Loan Origination, Refinance, Mortgage Underwriting, Microsoft Excel, Lending Regulations, Financial Analysis, Customer Retention, Banking, Risk Management, VA Loans
Education
Mesa Community College 2012 — 2014
Associate's Degree, Business Administration and Management, General, 3.5
Bank of America November 2013 - Present
BBVA Compass November 2010 - October 2013
J.P. Morgan Chase Bank June 2004 - October 2010
World Financial Network National Bank August 2001 - September 2003
Skills
Banking, Loans, Lines Of Credit, Cash Management, Finance, Small Business Lending, Credit, Consumer Lending, Mortgage Lending, Retail Banking, Credit Analysis, Loan Origination, Merchant Services, Deposits, Portfolio Management, Credit Risk, Financial Analysis, Refinance, Relationship Management, Credit Cards, Financial Services, SBA, Sales, New Business Development, Cash Flow Lending, Small Business, Treasury Management, Commercial Lending, Commercial Banking, Asset Based Lending, Branch Management, Cross Selling, Underwriting, Mortgage Banking
Education
Metropolitan State University of Denver 2001 — 2005
Tech Com, Technical Comunications
University of Cambridge 1998 — 2000
Associates, ESL teaching techniques
Bank of England May 2013 - Present
PRMG, Inc. May 2011 - Present
Denver Wine 2012 - 2013
Bank of America October 2010 - May 2011
Plaza Home Mortgage, Inc. October 2009 - October 2010
Wells Fargo January 2008 - October 2009
Franklin American Mortgage Company January 2003 - January 2009
Equity One January 1999 - January 2003
Skills
Loans, FHA, Mortgage Lending, FHA financing, Short Sales, Residential Homes, Real Estate Transactions, Loan Origination, Mortgage Banking, Residential Mortgages, Real Estate, Investment Properties, Strategic Planning, Refinance, VA loans, USDA, First Time Home Buyers, Foreclosures, Investors, Sellers, Underwriting, Finance, Real Estate Economics, REO, Credit, Certified Mortgage..., Government Loans, Home Equity Loans, Mortgage Marketing, Real Estate Financing, Reverse Mortgages
Education
Metropolitan State College of Denver 2001 — 2004
Business Managment
Metropolitan State University of Denver
Capital One May 2013 - Present
Arizona Department of Transportation October 2010 - January 2013
Superstition Trailers LLC June 2010 - October 2010
Bank of America December 2009 - June 2010
Arizona Department of Transportation May 2007 - December 2009
Skills
Customer Service, Data Entry, Microsoft Word, Telephone Skills, Proficient Typing Skills, Customer Satisfaction, Training, Office Management, Microsoft Excel, PowerPoint, Department of..., Team-oriented, Teller Operations, Banking, Outlook, Call Centers, Clerical, Administrative Office..., Certified Fraud Examiner, Government, Multi Tasking, Retail Banking, Sales, Administrative..., Clerical Skills, Credit, Customer Experience, Customer Retention, Leadership, Loans, Management, Microsoft Office, Phone Etiquette, Team Building, Office Administration, Fax
Education
Mesa Community College
Early Childhood Education and Teaching
PrimeLending, A Plains Captial Company April 2013 - Present
PrimeLending, A Plains Captial Company June 2010 - April 2013
Bank of America February 2009 - June 2010
Bear Stearns June 2006 - August 2008
Countrywide Home Loans May 1997 - May 2006
Skills
Mortgage Banking, Refinance, Real Estate, Mortgage Lending, FHA, Residential Mortgages, Management, Mortgage Fraud..., Credit, Loans, Banking, Underwriting, Training, Loan Origination, Mortgage Underwriting, Credit Analysis, VA Loans
Education
Metropolitan Community College-Penn Valley
Hanger, Inc. January 2015 - Present
Bank of America April 2014 - December 2014
McCleve Orthotics and Prosthetics September 2009 - May 2013
eTelecare Global Solutions May 2009 - September 2009
Arion Care Solutions May 2008 - May 2009
Skills
Medical Billing, Customer Satisfaction, Healthcare, Home Care, Process Improvement, Medical Compliance, Workflow Management, Customer-facing, Staff Training, Medical Practice..., Physician Relations, Medical Coding, ICD-9, ABC Certified Orthotic..., Habilitation, Respite, Sales, Customer Service
Education
Mesa Community College 2008 — 2010
Sickle Cell Foundation of Palm Beach & Treasure Coast January 2014 - Present
Warren Warren & Cook June 2009 - Present
TD October 2007 - June 2009
Bank of America 2005 - 2007
Skills
Banking, Budgets, Business Development, Coaching, Commercial Banking, Commercial Lending, Consumer Lending, Credit, Credit Analysis, Customer Service, Event Planning, Financial Analysis, Fundraising, Investments, Leadership, Leadership Development, Lines Of Credit, Loan Origination, Loans, Management, Marketing, Microsoft Office, Mortgage Banking, Mortgage Lending, Nonprofits, Portfolio Management, Program Management, Public Relations, Public Speaking, Recruiting, Relationship Management, Retail Banking, Sales, Selling, Small Business, Small Business Lending, Social Media, Strategic Planning, Team Building
Education
Palm Beach State College
Mesa Community College
Chandler High School
Bank of America May 2009 - August 2013
Trammell Crow Residential 2006 - 2008
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Microsoft Office
Education
Metropolitan State University of Denver 2009 — 2011
Bachelor of Science in Accounting, Accounting
Wells Fargo Home Mortgage November 2014 - Present
Wells Fargo August 2013 - November 2014
Hard Dollar October 2012 - June 2013
Apex Systems June 2012 - September 2012
MarTek, Inc. April 2011 - February 2012
MidFirst Bank 2009 - 2011
Bank of America February 2005 - October 2008
Wells Fargo January 2001 - November 2004
Safeco Insurance July 1998 - November 1999
Sprint Nextel January 1990 - February 1997
Skills
Loans, Insurance, Banking, Credit, Compliance, Credit Analysis, Problem Solving, Investment Properties, Project Coordination, Customer Relations, Direct Sales, Notary Public, Security Clearance, Mortgage Lending, Portfolio Management, Customer Service, Underwriting, Sales, Leadership, Team Building, Business Development
Education
Portland Community College 1998 — 1998
Accounting
Mesa Community College 1993 — 1995
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Esquire Deposition Solutions, LLC October 2014 - Present
Esquire Solutions April 2014 - October 2014
Esquire Solutions September 2010 - April 2014
Bank of America 1999 - 2010
Bank of America 2003 - 2007
MBNA 2000 - 2002
Skills
Call Center, Credit, Credit Cards, Loans, Banking, Collections, Accounts Receivable, Business Development, Call Centers, Commercial Banking, Consumer Lending, Credit Analysis, Credit Risk, Cross Selling, Customer Experience, Customer Retention, Executive Management, Finance, Financial Analysis, Financial Risk, Financial Services, Loss Mitigation, Mortgage Lending, Operational Risk, Operational Risk..., Portfolio Management, Process Improvement, Relationship Management, Retail Banking, Risk Management, Vendor Management, Mergers & Acquisitions, Skip Tracing
Education
Messiah College 1991 — 1992
Na, History
Northeastern Christian junior college 1989 — 1991
Associate of Arts (A.A.), General
Bank of America November 2014 - Present
It Works Global May 2013 - Present
Mauser October 2013 - November 2014
TITAN GS April 2012 - January 2013
The Matthew Poore Leadership Group, Inc. March 2008 - April 2012
Dan the Man Concrete May 2008 - September 2010
Billy Graham Evangelistic Association February 2004 - March 2007
Shaw Environmental October 2003 - January 2004
Coca-Cola Bottling Co. Consolidated August 2001 - September 2003
TeleSpectrum Worldwide, Inc May 1995 - April 2001
Skills
Employee Relations, Training, Benefits Administration, Human Resources, Leadership, Recruiting, New Hire Orientations, Leadership Development, Organizational..., Performance Management, Coaching, Team Building, JDE, JD Edwards, Employee Benefits, Employee Training, Management, Talent Acquisition, Succession Planning, Talent Management, Process Improvement, Onboarding, Customer Service, Team Leadership, FMLA, Public Speaking, Employee Engagement, Change Management, Hiring, HRIS, Personnel Management, Payroll, Interviews
Education
Montreat College 2010 — 2012
MSML, Management and Leadership, 4.0
Methodist University 1992 — 1996
BS, Business Administration
Western New England College 1991 — 1992
Bachelor of Science (BS), Accounting
Murdock High School 1989 — 1991
General Diploma
Garda World January 2014 - Present
Habitat for Humanity January 2011 - May 2014
Bank of America January 1985 - February 2014
Skills
Handyman Services, Mathematics, Microsoft Excel, Microsoft Word, Banking, Outlook, C, Account Reconciliation, Accounting, Teamwork
Education
Mesa Community College 1984 — 1987
Mathematics, C
Bank of America August 2015 - Present
TCF Bank December 2014 - August 2015
TCF Bank June 2013 - December 2014
TCF Bank 2011 - June 2013
TCF Bank February 2009 - 2011
Skills
Retail Banking, Banking, Consumer Lending, Loans, Credit, Commercial Banking, Mortgage Lending, Credit Analysis, Branch Banking, Small Business Lending, Cross Selling, Commercial Lending, Branch Management, Loan Origination, Lines Of Credit, Deposits, Cash Management, Mortgage Banking, Credit Risk, Customer Service, Customer Engagement, Customer Satisfaction, Customer Support, Long-term Customer...
Education
Metropolitan State University 2011 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
US Bank 2011 - Present
Wells Fargo Bank 2008 - 2011
Bank of America 2005 - 2008
Loyd Financial Management 2001 - 2005
Merrill Lynch 2000 - 2001
Skills
Strategic Financial..., Small Business Lending, Loan Origination, Loans, Credit Analysis, Securities, Underwriting, Cash Management, Commercial Banking, Credit, Banking, Portfolio Management, Retail Banking, Asset Management, Private Banking, Investments, Wealth Management..., Commercial Lending, Wealth Management, Credit Risk, Mortgage Lending, Asset Based Lending, Treasury Management, Relationship Management, Commercial Mortgages, Financial Planning, Refinance
Education
Metropolitan State University of Denver
Bachelor of Arts (B.A.), Double major: Marketing and Speech Communications
Hill Country Homeowners Association Management May 2013 - Present
Mary Kay Inc. April 2011 - Present
USAA April 2005 - May 2009
Bank of America July 2000 - April 2005
OfficeMax September 1998 - April 2000
Skills
Customer Service, Makeup Artistry, Customer Satisfaction, Consulting, Social Media, Proofreading, Typing, Music, Finance, Banking, Property & Casualty..., Supervisory Experience, Windows, 10 Key, Microsoft Office, Microsoft Word, Microsoft Excel
Education
Northern Arizona University 1995 — 1996
Music Teacher Education
Mesa Community College
Bravo Solutions, LLC September 2011 - Present
Wells Fargo Retail Finance January 2011 - Present
Mary Kay Cosmetics 1988 - Present
Bank of America August 2002 - September 2009
Bravo Communications June 1991 - December 1999
Skills
Customer Service, Sales, Banking, Coaching, Credit, Team Building, Direct Sales, Loans, Microsoft Excel, Training, Microsoft Office, Outlook
Education
Mesa Community College
Associate of Arts (AA), Business Administration and Management, General
PwC May 2012 - Present
Bank of America August 2007 - May 2012
Compuware Corp January 1998 - August 2007
Compuware January 1998 - October 2002
Jeppesen - Boeing December 1994 - January 1998
Midway Airlines December 1987 - November 1991
Skills
Manufacturing, Government Operations, Transportation, Aviation, Military, Testing, Software Development, Requirements Analysis, SaaS, Program Management, Quality Assurance, Business Intelligence, SDLC, Management, Risk Management, Project Portfolio..., Privacy Compliance, Bank Secrecy Act, Integration
Education
Metropolitan State College of Denver
B.S.
International Association of Privacy Professionals (IAPP) 2010 — 2015
CIPP/US, CIPT
Project Management Institute 1992 — 2015
PMP
Westerra Credit Union January 2014 - Present
Chase March 2012 - January 2014
Chase October 2007 - March 2012
Congressional Bank June 2006 - December 2006
PNC May 2004 - June 2006
Bank of America February 2001 - May 2004
Skills
Branch Management, Small Business Lending, Consumer Lending, Commercial Banking, Retail Banking, Loans, Credit, Banking, Commercial Lending, Financial Analysis, Loan Origination, Mortgage Lending, Mortgage Banking, Lines Of Credit, Credit Analysis, Cross Selling, Sales Management, Refinance, FHA financing, VA loans, Jumbo Mortgage, First Time Home Buyers, Residential Mortgages, FHA, Mortgage Underwriting, Credit Risk, Home Equity Loans, Portfolio Management, Finance, Credit Cards, FHA Financing, VA Loans
Education
Metropolitan State University of Denver
International Finance
Team USA Mortgage March 2012 - Present
Academy Mortgage January 2011 - August 2011
VIP Mortgage Inc. September 2008 - December 2010
Fairway Independent Mortgage Corporation September 2001 - September 2008
Ideal Cars July 1997 - September 2001
Ideal Cars July 1997 - September 2001
Bank of America February 1994 - July 1997
Skills
USDA, Conventional, VA, VA loans, FHA financing, Reverse Mortgages, Encompass, Calyx Point, Genesis, Excel, Word, Manufactured Homes, Small Business
Education
Arizona School of Real Estate 2001 — 2001
Loan Officer/Processor Certificate, Lending
Mesa Community College 1994 — 1996
Associates Equivelant, Pre-Dentistry Studies
The Alliance Financial Empowerment Group March 2009 - Present
Sally Maes Cafe Holdings LLC January 2003 - October 2009
United States Department of Commerce December 1998 - September 2000
Bank of America February 1988 - February 1998
Skills
Asset Managment, Banking, Brand Development, Brand Management, Business Development, Coaching, Community Outreach, Corporate Finance, Customer Service, Economics, Entrepreneurship, Event Management, Fundraising, Human Resources, Leadership, Leadership Development, Management, Market Research, Marketing, Microsoft Office, Negotiation, New Business Development, Non-profits, Nonprofits, Public Relations, Public Speaking, Sales, Small Business, Social Media, Social Networking, Strategic Planning, Strategy, Team Building, Television, Training
Education
Metropolitan State College of Denver
Masters Study, Finance/ Teaching
Morningside College
B.S., Business Administration/Psychology
Bank of America 2013 - 2014
H&M October 2012 - March 2013
Skills
Loans
Education
Mesa Community College 2013 — 2015
Women's Studies
Dobson High School 2008 — 2011
Regular/General High School/Secondary Diploma Program
Bank of America October 2014 - Present
Accenture September 2012 - September 2014
Ameriprise Financial Services, Inc. February 2011 - August 2012
Skills
Program Management, Performance Management, Leadership, Management, Policy, Onboarding, HRIS, Customer Service, Project Management, Vendor Management, Human Resources, Employee Benefits, Process Improvement
Education
Herzing University 2011 — 2013
Master of Business Administration (MBA)
Metropolitan State University 2004 — 2007
Bachelor of Science (BS), Human Services, General
State Farm April 2013 - Present
Bank of America September 2009 - December 2012
Chase October 2007 - September 2008
Education
Mesa Community College 1991 — 2014
Associates, A
Computer Skills Institute 2013 — 2013
Certificate, Microsoft Office
Bank of America March 2015 - Present
Verizon Wireless January 2014 - February 2015
Bank of America February 2013 - May 2013
Ultimate SkyClean May 2009 - August 2012
Omaha Housing Authority May 2004 - August 2004
NP Dodge September 2001 - May 2004
Ochuba's Dentistry August 2000 - August 2001
Shared Mobility Coach August 1999 - August 2000
Targert's November 1997 - July 1999
NP Dodge November 1997 - June 1998
Skills
Manager Skills, Customer Service, Microsoft Office
Education
Metropolitan Community College 1989 — 1989
Omaha Technical High School 1980 — 1984
Diploma, Business Studies
One 2 One Marketing July 2011 - Present
Holiday Station Store October 2010 - July 2011
Metropolitan State University April 2007 - May 2010
Wells Fargo Home Mortgage April 2006 - January 2007
Wells Fargo Home Mortgage April 2006 - January 2007
Bank of America March 1999 - March 2006
Bank of America January 1999 - January 2006
Skills
Credit, Customer Relations, PowerPoint, Word, Excel, Outlook, Typing, Customer Service, Mortgage, Account Management, Microsoft Office, Customer Satisfaction, Coaching, Compliance, Banking, Cold Calling, Online Marketing, Problem Solving, Loans, Team Building
Education
Metropolitan State University
Bachelor of Science, Business Administration
Brown Institute
Associate of Applied Science, Radio and Television Broadcasting
Blaine Senior High 1989 — 1992
Metropolitan State University
Bachelor of Science, Business Administration
Microsoft September 2014 - Present
Microsoft Latin America July 2010 - August 2014
Microsoft (consulting for GEBS) December 2006 - June 2010
G Edward Business Solutions Staffing Agency July 2004 - June 2010
Microsoft (consulting for GEBS) August 2004 - September 2006
Microsoft January 2003 - July 2004
Bank of America July 1999 - December 2002
Scotiabank January 1999 - June 1999
Price Waterhouse August 1998 - November 1998
U.S. Bank July 1996 - July 1998
Skills
Emerging Markets, Latin America, Team Building, Customer Relations, Strategic Planning, Spanish, International Business, Program Management, Customer Service, SaaS, Strategy, Leadership, Management, Business Intelligence, Enterprise Software, Start-ups, Project Management, Sales Operations, Training, Marketing, Sales, Project Planning, Marketing Communications, Strategic Partnerships, Product Marketing, Business Development, Solution Selling, Consulting, Product Management, Business Alliances, Go-to-market Strategy, CRM, Outsourcing, Team Leadership
Education
American Society Training and Development 2012 — 2012
Certificate, Managing Organizational Knowledge
American Society Training and Development 2012 — 2012
Certificate, Managing Learning Programs
Nova Southeastern University 2003 — 2005
MBA, International Business
Irish Training Times 1998 — 1998
Certificate, Leadership Skills for Supervisors
Metropolitan State University of Denver 1994 — 1998
Bachelor of Science (B.S.), Managerial Finance
Colegio Santa Teresita 1990 — 1994
PayPal March 2014 - Present
PayPal June 2012 - Present
PayPal November 2010 - June 2012
Bank of America November 2009 - July 2010
Wells Fargo Bank December 2001 - May 2009
Wells Fargo Bank April 2000 - December 2001
South Jersey Savings August 1999 - March 2000
Bank One May 1994 - November 1998
Great American Bank June 1990 - May 1994
Western Savings & Loan May 1987 - April 1989
Skills
Credit Cards, Merchant Services, Payment Card Processing, Payments, Electronic Payments, Mobile Payments, Debit Cards, Fraud Detection, Fraud, Payment Systems, ACH, Payment Gateways, Banking, Risk Management, E-commerce, Credit, Financial Risk, Analytics, AML, Call Centers, Analysis, Internet Banking, Anti Money Laundering
Education
Mesa Community College 1985 — 1986
Chandler High School 1981 — 1984
general, business
Chandler High School 1981 — 1984
Bank of America October 2010 - Present
Bank of America Home Loans April 2009 - October 2010
Countrywide February 2006 - April 2009
Green Tree Servicing September 1999 - February 2006
Conseco 2003 - 2006
Associates Home Equity/Transouth September 1995 - March 1999
Colonial Bank August 1992 - February 1996
Skills
Mortgage Lending, Process Improvement, Management, Risk Management, Mortgage Banking, Coaching, Loans, Loss Mitigation, Leadership, Training, Credit, Refinance, Six Sigma, Quality Assurance, Real Estate, Access, Relationship Management, Banking, Financial Risk, FHA, Loan Origination, Foreclosures, Negotiation, Insurance, Credit Analysis, Retail Banking, Team Leadership, Mortgage Servicing, Residential Mortgages
Education
Mesa Community College 2001 — 2001
Real Estate School
Tarrant County College 1993 — 1996
general
Bank of America 2014 - Present
Macy's 2009 - 2014
Macy's 2008 - 2009
Macy's 2007 - 2008
Hecht's 2005 - 2006
Hecht's 2002 - 2005
VALIC 2000 - 2002
Gandalf Trust 1996 - 1997
Macy's - Springfield VA 1994 - 1996
Macy's 1993 - 1994
Skills
Merchandising, Inventory Management, Assortment, Store Management, Leadership, Training, Management, Profit, Retail, Team Building, Sales, Strategy, Visual Merchandising, Cross-functional Team..., Loss Prevention
Education
Messiah College 1985 — 1989
BA, History
Bank of America September 2014 - Present
Bank of America September 2013 - September 2014
Bank of America July 2007 - September 2013
H & S International July 2009 - August 2011
Dillards 2004 - 2007
Skills
Leadership, Office Administration, Retail Banking, Sales Operations, Management, Research, Customer Service, Forecasting, Administrative..., Outlook, Access, Microsoft Office, Team Building, Human Resources, Banking, Time Management, PowerPoint, Confidentiality, System Administration, Spreadsheets, Process Scheduler
Education
Northern Arizona University 2009 — 2011
Bachelors of Science, Interior Design
Mesa Community College 2006 — 2010
Associate of Arts (A.A.), Interior Design
Bank of America November 2012 - Present
Education
Metropolitan Community College 2013 — 2014
Blue Springs High School 1998 — 2011
Diploma
John Knox Village May 2009 - Present
Truman Medical Centers May 2001 - June 2008
Aih Receivable Management Svcs May 1997 - February 2001
Bank of America May 1980 - May 1997
Kansas City International Raceway May 1970 - September 1995
Skills
Data Entry, Administrative..., Office Management, Spreadsheets, Healthcare, Confidentiality, Payroll, Long-term Care, Medical Terminology, Office Equipment, Supervisory Skills, Event Management, Medical Billing, Outlook, HIPAA, Medical Coding, Phone Etiquette, Management, Time Management, Invoicing, Accounts Receivable, QuickBooks, Medical Records, Accounts Payable, Software Documentation, Process Scheduler, Fax, 10 Key, Nursing, Healthcare Management, Administrative..., Account Reconciliation, Bank Reconciliation, Private Banking, Food & Beverage
Education
Blue Springs High School
Rockhurst University
Associate's degree, Business Administration, Management and Operations
Metropolitan Community College-Penn Valley
Associate's degree, Accounting
Apogee Physicians April 2012 - November 2012
Pak & Moring PLC January 2007 - May 2012
Apogee Physicians August 2011 - April 2012
Bank of America April 2005 - January 2007
Skills
Data Entry, Office Management, Appointment Scheduling, Event Planning, QuickBooks, Recruiting, Bookkeeping, Customer Service, Legal Research, Outlook, Social Media, Insurance, Filing, Legal Writing, PowerPoint, Social Networking
Education
Imaj Institute 2015 — 2015
Clinical Aesthetics
Mesa Community College
General Studies
Bank of America October 1990 - Present
Skills
Sourcing, Talent Acquisition, Human Resources, Outlook, Customer Service, Recruiting, Training, Applicant Tracking..., Employee Relations, Microsoft Excel, Onboarding, Coaching, Talent Management, Hiring, Leadership, Interviews, Performance Management, Banking
Education
Messiah College 1981 — 1985
Bachelor of Science (BS), Human Resources Management/Personnel Administration, General
Messiah College 1981 — 1985
Bachelor of Science (BS), Human Resources Management/Personnel Administration, General
Capital One June 2013 - Present
JPMorgan Chase 2011 - 2012
Bank of America 2010 - 2011
Citi 2006 - 2010
US Navy 2000 - 2005
Skills
Banking, Finance, Military, Risk Management, Analysis, Leadership, Financial Analysis, Strategic Planning, Process Improvement, Business Analysis, Microsoft Excel, Accounts Receivable, Credit, Financial Modeling, Managerial Finance, Strategic Financial...
Education
Metropolitan College of New York
Master of Business Administration (M.B.A.), General Management
University of Sacred Heart
Communications, Advertising
Bank of America September 2013 - February 2015
WIN for KC / Kansas City Sports Commission & Foundation January 2012 - May 2012
Skills
Sports, Event Planning, Sponsorship, Fundraising, Social Media, Facebook, Social Media Marketing, Non-profits, Marketing, Social Networking, Adobe Creative Suite, Editing, Sports Marketing, Customer Service, Budgets, Microsoft Office, Event Management
Education
Metropolitan Community College-Penn Valley 2015 — 2017
Associate's degree, Occupational Therapy Assistant
University of Kansas 2007 — 2012
BS, Sports Management
OSP Prevention Group, Inc 2013 - 2014
Wells Fargo Home Mortgage June 2011 - August 2012
Bank of America August 2010 - June 2011
Acclaim Mortgage, Inc. 1994 - 2007
Alliance Property Group 2000 - 2003
Guaranty Financial Press 1989 - 2003
Murphy and Murphy, Small Business Consulting January 1997 - December 2000
Weldon Sullivan Hudson & Company 1990 - 1994
First Investors Corporation 1987 - 1989
Montgomery Key & Murphy 1985 - 1987
Skills
Mortgage Lending, Loans, FHA, Credit, Investments, Financial Analysis, Credit Analysis, Strategic Financial..., Finance, Real Estate, Investment Properties, Financial Services, Strategic Planning, Sales, Negotiation, Loan Origination, First Time Home Buyers, Management, Residential Mortgages, Team Building, Leadership, Refinance, Mortgage Banking, Fixed Annuities, Mortgage Underwriting, Automated Underwriting..., Offset Printing, Commercial Lending, Analysis, Selling, Real Estate Financing, Small Business, Municipal Finance, Investment Banking, Financial Printing, RE Development, Non-profit Leadership, Wall Street, Public Speaking, Writer, RE Loan Closer, Financial Planning, Broker Dealer Compliance, Municipal Bond..., Affordable Housing, Municipalities, Municipal Services, Financial Services..., Small Business..., Business Travel
Education
Thomas Jefferson HS, Denver, CO 1976 — 1979
Diploma
Metropolitan State College of Denver
Bank of America Desktop and Server EngineerENTEX Information ServicesApril 1997 - August 1999
Skills
Solaris, Disaster Recovery, Vendor Management, SDLC, Enterprise Architecture, IT Strategy, Unix, Data Center, System Administration, Project Portfolio..., ITIL, Program Management, Virtualization, Requirements Analysis, Solution Architecture, Integration, Process Improvement, Architecture, IT Service Management, Security, Microsoft Technologies, Software Project..., IT Management, Servers, VMware, Oracle, SQL, IT Operations, Business Continuity, Visio
Education
Metropolitan State University of Denver 1995 — 1996
Bank of America November 2012 - Present
Bank of America October 2010 - November 2012
Bank of America November 2007 - October 2010
Bank of America October 2000 - November 2007
Cardone Industries June 1999 - October 2000
Skills
Analytics, Pricing, Banking, P&L Management, Marketing Strategy, Capacity Planning, Collections, Home Equity Loans, Credit Cards, Small Business Lending, New Business Development, Business Analysis, Finance, Financial Modeling, Leadership, Financial Analysis
Education
Wilmington University 2004 — 2005
Master of Business Administration (M.B.A.), Finance
Wilmington University 2002 — 2003
Master of Business Administration (M.B.A.), Marketing
Temple University - Fox School of Business and Management 2000 — 2001
Master of Business Administration (M.B.A.), Business Administration and Management, General
Messiah College 1996 — 1999
BS, Marketing
Northwestern Mutual October 2014 - Present
Northwestern Mutual May 2013 - Present
Northwestern Mutual May 2013 - October 2014
Bank of America July 2011 - May 2013
Citi August 2007 - July 2010
Skills
Finance, Insurance, CRM, Sales, Customer Satisfaction, Time Management, Financial Services, Investments, Retirement, Social Media, Banking, Estate Planning, Marketing, Financial Analysis, Public Speaking, Microsoft Office, Leadership, Strategic Financial..., Microsoft Excel, Event Planning, Team Building, Financial Planning, Customer Service
Education
Missouri State University 2013 — 2014
Master of Business Administration (MBA), Finance
Missouri State University 2010 — 2013
Bachelor of Science (BS), Financial Planning, Cumulative GPA: 3.75
Metropolitan Community College-Maple Woods 2007 — 2009
Associate of Arts, General Studies, Cumulative GPA: 3.52
Liberty High School
Med4home July 2014 - July 2015
Geek Squad September 2013 - April 2014
North American Savings Bank January 2010 - March 2013
Bank of America August 2004 - December 2009
Citi May 2003 - September 2003
Skills
Microsoft Office, Customer Service, Teamwork, Sales, Programming, Computer Repair, Computer Hardware, Client Rapport, Windows 7, Close Attention to..., C# 4.0, Visual C++, JavaScript, Windows 8, Love of Technology, Microsoft Word, Software Development, Customer Satisfaction, Troubleshooting, Microsoft SQL Server, HTML 5, Computer Science, Computer Proficiency, Work Ethic, Windows Phone, Windows 8.1
Education
Metropolitan Community College-Maple Woods 2012 — 2013
Associate of Science (A.S.), Computer Science
Park University 2015 — 2017
Bachelor of Science, Computer Software Engineering
ISD - Information Strategy Design February 2000 - Present
Instinet Incorporated August 1999 - February 2000
Bank of America February 1999 - August 1999
Bank of America July 1994 - February 1999
Skills
Software Project..., •CITRIX: Metaframe,..., Integration, Business Process..., Quality Assurance, Program Management, Enterprise Architecture, IT Management, Team Management, Visio, Business Analysis, SQL, Project Management, Network Administration, IT Service Management, Change Management, Business Process, Process Improvement, Troubleshooting, Vendor Management, CRM, Solution Architecture, Business Intelligence, ITIL, Security, IT Strategy, Project Portfolio..., Cloud Computing, Data Warehousing, Requirements Analysis, Microsoft SQL Server, VMware, Windows, Windows Server, Windows Security, Networking, Network Diagrams, Network Design, LAN-WAN, Barracuda Spam Firewall, Firewalls, Healthcare Information..., Cisco Routers, VLAN, Storage Systems, Disaster Recovery, Datacentres, Routers, Switches, Wireless Engineering
Education
Alta High School
Job Experience
Mesa Community College
Electromechanical Engineering
SonicWALL
CSSA Certification
University of Phoenix
MCSE
University of Utah
General Studies
Ice Miller LLP April 2014 - Present
Faegre Baker Daniels LLP December 2012 - February 2014
Faegre Baker Daniels October 2007 - November 2012
CIASTD: Central Indiana Chapter of ASTD January 2009 - December 2010
University of Maine at Presque Isle 2004 - 2007
Public Library of Charlotte & Mecklenburg County 1998 - 2004
Central Piedmont Community College 1996 - 1998
Injury Data Corporation 1996 - 1997
Bank of America 1994 - 1996
Skills
Captivate, PowerPoint, Social Media, E-Learning, Hands-on Training, Instructional Design, Curriculum Development, Technical Training, Software Training, Instructor-led Training, Training Delivery, Technical Writing, Online Training, Document Management, Learning Management..., Course Management..., Adobe Acrobat, Microsoft Office, Access, Word, Excel, Outlook, HTML, Microsoft Word, Microsoft Excel, Training, Leadership, Facebook
Education
University of North Carolina at Charlotte 1998 — 2001
M.Ed., Instructional Systems Technology
Messiah College 1989 — 1993
B.S., Elementary Education
Bank of America February 2015 - Present
Bank of America August 2014 - February 2015
Bank of America December 2009 - August 2014
Bank of America January 2008 - December 2009
Bank of America May 2003 - 2008
McClain Financial January 2001 - May 2003
Skills
Mortgage Lending, Mortgage Banking, Recruiting, VA loans, Loan Origination, Leadership, Management, FHA, Loans, Banking, Commercial Lending, Construction Loans, Credit, Credit Analysis, FHA financing, Human Resources, Mortgage Underwriting, Real Estate, Refinance, Residential Mortgages, Reverse Mortgages, Sales, USDA, Underwriting, Loss Mitigation, Home Equity Loans, Government Loans, Mortgage Servicing, Certified Mortgage..., Small Business Lending, Commercial Mortgages, Loan Servicing, Home Equity Lines of...
Education
University of Colorado Denver 1992 — 1994
Managment and Marketing
Metropolitan State College of Denver 1990 — 1992
Communications, Business
Cherry Creek HS 1987 — 1990
American Express OPEN February 2015 - Present
Helping Dogs/Training People November 2010 - February 2015
Bank of America April 2009 - October 2010
Intermet Specialties West Inc. April 2008 - September 2008
HSBC Mortgage Services January 2003 - August 2007
Countrywide Full Spectrum Lending April 2003 - December 2003
Skills
Loans, Mortgage Lending, Underwriting, Sales, Management, New Business Development, Marketing, Selling, Business Strategy, Cold Calling, Customer Service, Leadership, Sales Operations, Business Development
Education
Los Angeles Pierce College 2011 — 2013
Political Science and Government
Metropolitan State College of Denver 1997 — 2001
Aviation Science
Delta Air Lines June 2015 - Present
Bank of America March 2008 - February 2015
Zolon Tech November 2006 - February 2008
Corpus, Inc June 2006 - September 2006
Arcadia Consulting, Inc May 2004 - January 2006
Distinctive Technologies March 2003 - March 2004
Computer Sciences Corporation March 2000 - February 2002
Skills
SDLC, Requirements Analysis, Testing, Software Documentation, Process Improvement, Quality Assurance, Project Management, IT Management, Test Planning, Databases, Team Leadership, Leadership, Management, Quality Center, Service Delivery, User Acceptance Testing, OBIEE, SharePoint, IT Audit, Multi-Site Project..., HP Quality Center, Program Management
Education
George Washington High School 1982 — 1985
Institute of Computer Technology, Los Angeles California
Computer Operation.
Metropolitan State University of Denver
general course studies
Siegel Brill P.A. May 2015 - Present
Estreen and Ogland September 2012 - May 2015
Commercial Partners Title, LLC June 2011 - January 2012
Gibraltar Title January 1999 - June 2000
Bank of America October 1997 - January 1999
Skills
Notary Public
Education
Metropolitan State University
Bachelor of Arts (B.A.), Legal Studies, General
North Hennepin Community College
Certificate, Legal Assistant/Paralegal
The Bornhoft Group November 2012 - March 2015
NAI Shames Makovsky Commercial Real Estate March 2011 - July 2012
Bank of America February 2008 - January 2011
Qwest Communications 1976 - 2008
Skills
Outlook, Human Resources, Budget, Customer Service, Project Management, Event Management, Process Scheduler, Time Management, Employee Relations, PowerPoint, Recruiting, Program Management, Microsoft Excel, Spreadsheets, Public Speaking, Analysis, Budgets, Office Management, Teamwork, CRM, Business Planning, Administration, Leadership
Education
University of Colorado Executive Programs 1988 — 1990
MBA, Business
Metropolitan State University of Denver 1973 — 1978
Bachelor of Science (B.S.), Business Administration and Management, General
Jefferson High School
JPMorgan Chase & Co. April 2014 - May 2015
Sprint August 2012 - August 2013
Bank Of America January 2011 - July 2011
Skills
Customer Service, Meet Deadlines, Call Center Development, Business Planning, Sales, Customer Experience, Financial Transactions, Teamwork, Leadership, Banking, Loans
Education
Metropolitan College of New York - School of Business 2010 — 2014
Bachelor of Business Administration (BBA), Business/Managerial Economics
Bank of America August 2014 - Present
Duet with Music August 2008 - December 2012
Skills
Customer Service, Sales, Microsoft Office, Microsoft Word, Marketing, Sales Management, Negotiation, Social Media, Public Speaking, Marketing Strategy, Critical Thinking, Data Management
Education
Messiah College 2010 — 2014
Bachelor's Degree, Philosophy
Walkersville High School 2006 — 2010
Diploma
Ocwen Financial Corporation - US May 2015 - Present
SunTrust Bank November 2013 - April 2015
SunTrust November 2012 - October 2013
Bank of America November 2011 - November 2012
Bank of America October 2009 - November 2011
Bank of America November 2006 - September 2009
Skills
Operational Risk..., Vendor Management, Product Management, Product Marketing, Project Management, Strategic Planning, Program Development, Change Management, Business Development, Marketing Strategy, Team Leadership, Leadership, Strategy, Contract Negotiation, Direct Marketing, Cross-functional Team..., Management, Process Improvement, Program Management, P&L Management, Risk Management, Sales, Customer Retention, Customer Experience, Credit Cards, Product Development, Banking, Marketing
Education
Regent University 1999 — 2001
MBA, Management & Marketing
Messiah College 1996 — 1998
BS, Business Administration
Fourpoints by Sheraton phoenix mesa gateway airport April 2015 - Present
Norwegian Cruise Line October 2014 - April 2015
Bank of America May 2013 - November 2013
Wells Fargo March 2012 - May 2013
Education
Mesa Community College 2014 — 2016
WIN Title Agency, LLC July 2012 - Present
Bank of America January 2011 - July 2012
AmeriTitle Downtown July 2003 - December 2010
Skills
Real Estate, Real Estate Transactions, Residential Homes, Loans, Mortgage Banking, Mortgage Lending
Education
Methodist College 1997 — 2001
Bachelor of Science (BS), Business Administration and Management, General
Terry Sanford High School 1993 — 1997
Alliance Residential Company May 2012 - Present
Whelan September 2011 - April 2012
Bank of America January 2011 - October 2011
Verizon Wireless September 2006 - September 2010
Skills
Sales, Access, Customer Satisfaction, Cold Calling, Customer Service, Word, MSBuild, Salesforce.com, Inventory Management, Invoicing, Call Centers, Customer Experience, Retail, Time Management, Microsoft Excel, Training, Microsoft Word, Customer Retention, Team Leadership, Account Management, Outlook, Microsoft Office, Budgets, Marketing, Team Building
Education
Edward Little High School 2000 — 2004
Metropolitan State University of Denver
Business, Management, Marketing, and Related Support Services
Accenture January 2015 - Present
Bank of America August 2013 - December 2014
Citi April 2013 - August 2013
Accenture January 2013 - April 2013
Marlborough Country Club August 2011 - December 2012
Skills
Golf Instruction, Management, Ambitious, Training, Mortgage Lending, Mortgage Underwriting, Credit, Finance, Leadership
Education
Methodist University 2007 — 2011
Bachelor of Science, Business Administration
reNewJerseyStronger {Sandy Relief Project:-Div of DCA} April 2013 - Present
Bank of America February 2012 - January 2013
Bainsbridge Advisors October 2010 - January 2012
Akai Construction, Civil Engineering and Real Estate Firm August 1997 - January 2012
Milestone Diversified Services July 2004 - May 2010
Exit Realty of NY September 2005 - May 2007
Mortgage Consultant Services November 2002 - September 2004
Train and Gain August 2000 - November 2002
Education
Project Management Institute 2014 — 2014
PMI Certification
Stony Brook University 2014 — 2014
PMP Certification
Stony Brook University 2010 — 2010
MPS
Metropolitan College of New York 1999 — 2002
Bachelors
City of Blue Springs June 2013 - Present
City of Blue Springs February 2009 - June 2013
Bank of America January 2006 - January 2009
Skills
Police Administration, Policy Analysis, Customer Service, Government Filings, Local Government, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Research, Outlook, Public Speaking, Strategic Planning, File Archiving, Photoshop, HTML, Multi-line Phone
Education
Metropolitan Community College-Blue River 2003 — 2004
Associate of Arts (AA), Accounting and Business/Management
Phoenix College 2002 — 2003
Accounting and Business/Management
Bank of America January 2014 - Present
BofA January 2005 - Present
Skills
Captivate, Instructional Design, Needs Analysis, Blended Learning, ADDIE, Learning Management, Instructor-led Training, E-Learning, Visio, Adobe Acrobat, Learning Management..., Management, Performance Consulting, Coaching, Program Management, Leadership, Public Speaking, SnagIt, Team Building, Microsoft Office, Risk Management, Process Improvement
Education
Mesa Community College 1994 — 2000
Associate of Arts (A.A.)
Bank of America May 2011 - Present
Paychex February 2009 - February 2011
ADP May 2005 - February 2009
NCO Financial Systems May 2003 - May 2005
Skills
Cold Calling, Human Resources, Salesforce.com, Sales, Marketing, Training, Payroll
Education
Flowing Wells
Mesa Community College
Business, Management, Marketing, and Related Support Services
Pima Community College
Business Management
QBE Insurance November 2012 - Present
QBE Insurance October 2010 - November 2012
Bank of America October 2009 - October 2010
Farmers Insurance- Jerry Rubino Agency January 1990 - October 2009
Skills
PowerPoint, Windows, Outlook, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Insurance, Microsoft Office, Process Improvement, Call Centers, Training, Sales, Microsoft Excel, Risk Management
Education
Mesa Community College 1988 — 1993
n/a, Business Administration and Management, General
Westwood High School
Sycamore Education June 2015 - Present
ProjectCSGIRLS July 2014 - Present
Academy Science and Robotics Club May 2010 - Present
Bank of America June 2014 - August 2014
McGovern Institute for Brain Research at MIT March 2013 - May 2014
Skills
Python, HTML, CSS, JavaScript, Photoshop, Matlab, Windows, Linux, Computer Science
Education
Hanus Academy Homeschool 2010 — 2015
High School, 4.0/4.0
Metropolitan Community College 2010 — 2012
High School, 4.0/4.0
Bank of America August 2011 - Present
Bank of America September 2011 - October 2013
Bank of America 2011 - 2013
United States Postal Service May 2008 - February 2011
Vital Records October 2007 - May 2008
United States Postal Service May 2007 - September 2007
Department Motor Vehicles June 2002 - February 2007
Super Kmart October 2001 - May 2002
Provident Investment Counsel June 1996 - February 2001
Skills
Commercial Banking, Credit, Credit Analysis, Consumer Lending, Credit Risk, Commercial Lending, Small Business Lending, Cross Selling, Loan Origination, Lines Of Credit, Branch Banking, Financial Risk
Education
Pasadena Community College
East High School
Mesa Community College
US Bank Home Mortgages July 2014 - Present
Wells Fargo February 2013 - June 2014
Bank of America June 2010 - January 2013
Skills
Mortgage Underwriting, Programming, Electronics Technology
Education
Mesa Community College
Trinity Elementary West June 2015 - Present
Omniscribe Transcription Services, LLC March 2013 - October 2013
Walmart October 2012 - August 2013
Bank of America June 2011 - December 2011
DSW October 2010 - February 2011
Skills
Sales, Customer Service, Retail Banking, Cash Management, Customer Satisfaction, Typing, Microsoft Office, Proofreading, Military, Lesson Planning, Classroom Management, Differentiated..., Creativity Skills
Education
Northern Arizona University 2013 — 2015
Bachelor of Science (B.S.) in Elementary Education, Elementary Education and Teaching, GPA 3.74
Mesa Community College 2010 — 2012
Elementary Education and Teaching
The Chic Studios January 2011 - Present
Bank of America January 2009 - February 2011
Bank of America January 2009 - January 2011
1st USA Realty Referral Service, LLC July 1997 - October 2010
Sundry Consulting Solutions December 2004 - December 2007
Skills
Sales Management, Account Management, CRM, Competitive Analysis, Management, Marketing, Marketing Strategy, Strategy
Education
Mesa Community College 1991 — 1992
Law
Arizona School of Real Estate
TIAA-CREF 2008 - 2011
Bank of America September 2006 - July 2007
Skills
Investments, Financial Services, Banking, Trading, Equities, Series 7, Fixed Income, Mutual Funds, Securities, Portfolio Management
Education
Metropolitan State University of Denver 1992 — 1998
Mgt - HR
Bank of America January 2011 - Present
Bank of America May 2004 - Present
Bank of America May 2004 - Present
Bank of America January 2004 - Present
QuikTrip Corporation July 2002 - January 2005
QuikTrip Corporation July 2002 - January 2005
First National Bank of Omaha August 2001 - May 2002
Skills
Mortgage Lending, Loans, Banking, Credit, Commercial Banking, Commercial Lending, Consumer Lending, Management
Education
University of Phoenix 2007 — 2009
BA of Science in Business Management
Mesa Community College
A.A, Finance
Elevations Credit Union July 2015 - Present
Elevations Credit Union August 2011 - Present
Elevations Credit Union August 2011 - September 2012
Bank of America April 2006 - August 2011
Washington Mutual 2001 - 2006
Skills
Mortgage Lending, Credit, Mortgage Banking, Refinance, Loans, Investment Properties, Loan Origination, Sellers, Real Estate, Customer Service, Residential Mortgages, Sales Management, Property, First Time Home Buyers, Sales, FHA, VA loans, Residential Homes, FHA financing, Foreclosures, Funding, Financial Analysis, REO, Construction Loans, USDA, Government Loans, Finance, Consumer Lending, Commercial Lending, Credit Analysis, Underwriting, Reverse Mortgages, Loss Mitigation
Education
Metropolitan State College of Denver
Children's Literacy Center July 2006 - Present
Fleet Credit Card Services 1996 - 2006
Bank of America 1996 - 2006
Skills
Customer Service, PowerPoint, Research, Customer Relations, Call Center, Event Planning, Outlook, Process Improvement, Non-profits, Volunteer Management, Training, Microsoft Excel, Microsoft Word, Management, Volunteer Recruiting, Fundraising, Editing, Grant Writing, Leadership Development, Teaching, Nonprofits, Public Speaking, Relationship Building, Team Building
Education
Regis University 2004 — 2006
Metropolitan State College of Denver 1981 — 1983
TIAA-CREF December 2005 - Present
Bank of America February 2005 - December 2005
PeopleSoft April 2002 - January 2005
Northrop Grumman July 1999 - March 2002
U S WEST January 1998 - May 1999
Skills
Perl, SQL, Unix, Solaris, Unix Shell Scripting, SDLC, JavaScript, Servers, System Administration, TCP/IP, JSP, Troubleshooting, Websphere, HTML, Windows, Configuration Management, Technical Support, Web Development, VBScript, Shell Scripting, WebSphere Application..., Software Configuration..., Oracle
Education
Metropolitan Community College 1995 — 1997
N/A, Computer Information Technology
Rural/Metro Corporation 2014 - Present
Bank of America 2013 - 2013
Cross Country Home Services 2013 - 2013
DIRECTV 2012 - 2013
Staples 2009 - 2012
QCI 2009 - 2009
Kaiser Permanente 2008 - 2009
Western Union 2006 - 2008
Equitec 2005 - 2006
American Express 2004 - 2005
Skills
SDLC, Data Warehousing, ETL, SSIS, Business Requirements, Business Analysis, Requirements Gathering, Business Intelligence, Visio, Data Integration, SAS, Unix, SQL, Pentaho, Apache, TSO, JCL, T-SQL, SAS programming, Data Modeling, Reports, Programming, Stored Procedures, Teradata, DB2, SharePoint, Requirements Analysis, Perl, Disaster Recovery, Databases, Linux, COBOL, Microstrategy, VBScript, Microsoft SQL Server, Shell Scripting, MySQL, Data Analysis, Enterprise Architecture, Oracle, Crystal Reports, Analytics, JavaScript, Access, SOA, Scrum, Agile Methodologies, Visual Basic, Software Documentation, ASP
Education
Metropolitan State University of Denver 1988 — 1992
Green Mountain High School 1978 — 1982
Creed Interactive September 2014 - Present
Prosys Technology April 2013 - Present
Verifications, Inc. June 2011 - March 2013
INT Technologies 2010 - 2011
Prosys Technology Solutions 2008 - 2010
Manpower Professional 2008 - 2008
Spherion 2008 - 2008
Prosys Technologies Solution 2003 - 2007
Dexma 2002 - 2003
Bank of America 1996 - 2001
Skills
Software Quality..., Quality Assurance, User Acceptance Testing, Test Planning, Quality Center, SDLC, Test Cases, TFS, System Testing, Regression Testing, Agile Methodologies, Visio, Requirements Gathering, Software Documentation, Business Analysis, Vendor Management, Software Project..., XML, Manual Testing, Visual Studio, Team Leadership, Integration Testing, Requirements Analysis, Scrum, SharePoint, SQL, Microsoft SQL Server, ColdFusion, DotNetNuke, HTML, Microsoft Office, ClearQuest, Bugzilla, Rational Test Manager, GUI, Unit Testing, Test Coordination, Team Building, Large Projects, UAT coordination, Web Applications, ERP, Process Improvement, .NET, test director, Mentoring, SuccessFactors, Integration, Taleo, Agile & Waterfall...
Education
Metropolitan State University
BS, Business Administration
Bank of America April 2004 - Present
Skills
Banking, Credit, Loans, Mortgage Lending, Credit Analysis, Portfolio Management, Risk Management, Financial Analysis, Mortgage Banking, Credit Risk, Commercial Banking, Retail Banking, Loan Origination, Financial Risk, Financial Modeling, Commercial Lending, Investments, Refinance, Fixed Income, FHA
Education
Metropolitan State University
Bachelor of Science (BS), Social Sciences
Money Sense 2000 - Present
Wells Fargo Bank 1998 - 2000
Norwest Bank 1996 - 1998
Wells Fargo Bank 1993 - 1996
First Interstate Bank 1989 - 1993
IBM 1988 - 1989
Lydia's 1986 - 1987
Western Industrial Bank 1984 - 1985
Bank of America 1981 - 1982
Skills
Strategic Financial..., Finance, Management Consulting, Business Valuation, Entrepreneurship, Small Business, Start-ups, Business Strategy, New Business Development, Tax Accounting, Marketing Strategy, Strategic Planning, Marketing, Investments, Coaching
Education
National Association of Certified Valuation Analysts 2004 — 2004
Business Valuation
Metropolitan State College of Denver 1997 — 1999
CFP, Financial Planning
University of Colorado Boulder - Leeds School of Business 1987 — 1989
Master of Business Administration (MBA), Finance
University of California, Davis 1979 — 1984
Bachelor's of Science, Economics
Sophia University 1983 — 1983
International Business
AARP August 2014 - Present
AARP July 2011 - Present
National Foundation for Credit Counseling August 2009 - July 2011
Bank of America March 2008 - April 2009
Bank of America April 2005 - March 2008
MBNA December 2003 - April 2005
MBNA August 2002 - November 2003
Skills
Program Management, Management, Training, Project Management, Human Resources, Nonprofits, Strategic Planning, Leadership, Team Building, Process Improvement, Customer Service, Risk Management, Fundraising, Non-profits, Business Development, Budgets, Time Management
Education
Methodist University 1998 — 2002
BS, Business
Union Bank July 2005 - Present
Union Bank 2002 - 2005
Wells Fargo 2000 - 2002
Bank of America 1993 - 2000
Skills
Financial Analysis, Cash Management, Financial Modeling, Risk Management, Credit, Treasury Management, Financial Risk, Finance, Corporate Finance, Business Analysis, Loans, Enterprise Risk..., Financial Services
Education
Metropolitan State College of Denver 1980 — 1987
Bachelor of Science, Business Management/Accounting
University of Northern Colorado
Science
Bank of America March 2015 - Present
JPMorgan Chase December 2012 - March 2015
Vectra Bank July 2007 - December 2012
Bank of the West May 2004 - July 2007
Education
Metropolitan State University of Denver
Speech Communications; emphases on Business Organizational Communication
LT Environmental, Inc. June 2010 - Present
VisionCor 2004 - 2010
Wachovia Bank 2004 - 2010
Hewitt Associates 2006 - 2008
Tek Systems 2003 - 2004
Bank of America 2003 - 2004
Corning Cable Systems 1997 - 2002
Education
Metropolitan State University of Denver
BA, Summa Cum Laude, Technical Communications
Bank of America January 2013 - March 2014
Bank of America May 2011 - January 2013
Bank of America February 2009 - May 2011
Guaranty Trust Financial April 2001 - December 2006
Skills
Cross-functional Team...
Education
Metropolitan State University of Denver 1997 — 1999
Bachelor's Degree, Business, Management, Marketing, and Related Support Services
Microsoft November 2014 - Present
Microsoft 2012 - 2015
Microsoft 2012 - 2015
Microsoft September 2013 - November 2014
Microsoft August 2012 - September 2013
Bank of America May 2010 - July 2012
Bank of America March 2008 - May 2010
Bank of America March 2007 - March 2008
General Electric June 2006 - 2007
Lowe's Home Improvement 2005 - 2006
Skills
Financial Modeling, Project Management, Data Analysis, Leadership, Analysis, Strategic Planning, Project Planning
Education
University of North Carolina at Charlotte - Belk College of Business 2007 — 2009
MBA, Business Administration
North Carolina State University 2003 — 2006
MS, Operations Research
Methodist University 1999 — 2002
BS, Mathematics, Business Administration, Marketing
Bank of America July 2007 - Present
US Trust 1997 - 2007
Education
Metropolitan College of New York 2008 — 2011
BA, Business Administration
kingsborough Community College
AAS, Word Processing
Bank of America February 2010 - Present
RMR Group July 1999 - February 2010
RELMS September 2008 - July 2009
Skills
FHA, Mortgage Lending, Real Estate
Education
Mesa Community College 1997 — 1999
GENERAL
Bank of America April 2013 - Present
TD Auto Finance (formerly Chrysler Financial) June 2011 - April 2013
Chrysler Financial May 2008 - June 2011
Chrysler Financial February 2008 - May 2008
Chrysler Financial May 2006 - May 2008
Chrysler Financial October 2001 - May 2006
Chrysler Financial February 1998 - October 2001
Skills
Customer Satisfaction, Automotive, Vehicles, Selling, Automobile, Profit, Forecasting, Sales Process, Automotive Aftermarket, Dealers, Sales Operations, Pricing, Customer Retention, Sales, Dealer Management, Relationship Management
Education
Metropolitan State University of Denver
Bachelor of Arts (B.A.), German Language and Literature
Bank of America 1996 - 2000
Bank of America 1995 - 1997
Education
Mesa Community College 2004 — 2010
ManpowerGroup 1998 - 2002
ManpowerGroup/ signature graphics 1996 - 1998
Kalmbach Publishing Co. 1994 - 1996
Bank of America 1993 - 1994
Milwaukee Map Services 1992 - 1993
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Research, Project Management, Teaching, Spreadsheets, Wordperfect, Budgets, Microsoft Publisher, Team Building, Time Management, Editing, Nonprofits, Travel Planning, Photoshop, Leadership, Windows, Fundraising, Databases, Analysis, Volunteer Management, Access
Education
Metropolitan State College of Denver
Geographic Information Science and Cartography
University of Colorado at Denver
Geographic Information Science and Cartography
Ally Financial Inc. April 2011 - Present
Bank of America June 2010 - April 2011
Bank of America September 2009 - October 2010
Wachovia - STAR Group September 2006 - August 2009
Wachovia, A Wells Fargo Company 2005 - 2009
Wachovia, A Wells Fargo Company 2005 - 2009
Bank of America September 2006 - December 2006
Wachovia - BIS Group January 2006 - June 2006
Wachovia - BIS Group September 2005 - June 2006
Bank of America January 1992 - May 2003
Skills
Data Modeling, Metadata, Master Data Management, Data Warehousing, Dimensional Modeling, Data Integration, Erwin, Data Marts, Data Warehouse..., Metadata Management, Database Design, Oracle
Education
Messiah College 1983 — 1987
Bachelor of Arts (B.A.), Mathematics and Computer Science
University of Tennessee
Masters, Computer Science
Bank of America April 2012 - Present
Sprint August 2007 - March 2012
Sprint February 2006 - August 2007
Nextel May 2004 - February 2006
Skills
Management, Call Center, Recruiting, Training, Strategic Planning, Telecommunications, Process Improvement, Vendor Management, Human Resources, Customer Experience, Customer Satisfaction, Salesforce.com, Call Centers, Business Analysis, Change Management, Program Management
Education
Regis University 2005 — 2007
Master of Science in Computer Information Technology, Computer Information Technology
Metropolitan State University of Denver 1998 — 2001
Bachelor of Science, Business Administration
CBRE December 2011 - Present
Randstad June 2011 - December 2011
Randstad September 2009 - June 2011
Bank of America August 2004 - May 2006
Skills
Management, Customer Service, Microsoft Office, Training, Office Management, Data Entry, Team Building, Time Management, Employee Relations, Project Management, Business Analysis, Account Management, Outlook, Process Scheduler, Administrative..., Event Management, Marketing, Telephone Skills, Microsoft Excel, PowerPoint, Customer Satisfaction, Negotiation, Recruiting, Lotus Notes, PeopleSoft, Access, Invoicing, Call Centers, Risk Assessment, Governance, Auditing, Sarbanes-Oxley Act, Event Planning, Events Coordination, Reports, Data Analysis, Project Coordination, Multiple Project..., Microsoft Word, Microsoft Publisher, Budgets, Teamwork, Cross-functional Team..., Vendor Management
Education
Metropolitan State University of Denver
Management Information Systems, General
Bank of America June 2015 - Present
Bank of America January 2014 - June 2015
Bank of America June 2011 - January 2014
Bank of America December 2008 - June 2011
Piedmont Muse Arts Advocates September 2007 - December 2008
Bank of America April 2007 - December 2008
Bank of America August 2005 - April 2007
Bank of America December 2004 - August 2005
Metropolitan State University January 2001 - January 2004
Skills
Banking, Financial Analysis, Forecasting, Finance, Credit, Strategic Financial..., Corporate Finance, Financial Risk, Loans, Program Management, Leadership, Management, Budgets, Financial Accounting, Process Improvement, Analysis, Risk Management, Accounting, Variance Analysis, Six Sigma, Credit Analysis, Managerial Finance, Essbase, Commercial Banking, Financial Forecasting, Auditing, Financial Reporting, Account Reconciliation, Operational Risk..., Project Management, Treasury Management, Strategy, Analytics, Change Management, Financial Planning
Education
Metropolitan State University 2013 — 2016
DBA, Doctorate of Business Administration
Metropolitan State University 1998 — 2001
MBA, Finance
University of Madras 1987 — 1990
Bachelor of Commerce, Business
PRUDENTIAL COMMERCIAL REALTORS November 2009 - Present
PNC Mortgage-AZ (Pur. by WAMU) May 1997 - November 1998
Bank of America September 1987 - November 1996
Education
Mesa Community College
Associate's degree, Banking and Financial Support Services
Bivarus, Inc. July 2015 - Present
Shiro Labs LLC January 2013 - Present
Speed Digital May 2014 - November 2014
Wells Fargo July 2012 - March 2013
Bank of America April 2012 - July 2012
Skills
Java, Ruby, Ruby on Rails, SQL, OOP, Eclipse, SQL Server, Subversion, MySQL, Object Oriented Design, UML, Software Development, Agile, HTML, Software Engineering, NetBeans, AJAX, JavaScript, jQuery, HTML 5, CSS
Education
Methodist College 2007 — 2011
B.S., Computer Science
U.S. Bank March 2014 - Present
UNITED STATES ARMY RESERVES January 2005 - Present
Michigan Mutual Inc September 2012 - December 2013
Aurora Bank FSB November 2011 - August 2012
JPMORGAN CHASE BANK June 2007 - November 2011
SLEEP HOLLOW BANK November 2005 - June 2007
Bank of America February 2005 - September 2005
Bank of America / Fleet Bank March 1999 - September 2005
UNITED STATES ARMY RESERVES June 1989 - December 2004
Fleet Bank / Bank of America November 1998 - March 1999
Skills
Compliance, Operations Management, Retail Banking, Banking, Auditing, Servicememeber Civil..., AML, Team Building, Consent Order, Loans, Operational Risk, Risk Management
Education
Metropolitan College of New York 1989 — 1991
BA, Business Management & Administration
United States Army 1989 — 1989
Certificate, Paralegal Studies
Keller Williams Realty East Valley 2014 - Present
Wells Fargo January 2012 - December 2013
Northwestern Mutual August 2011 - July 2012
Bank of America August 2007 - June 2011
Skills
Loans, Credit, Banking, Mortgage Lending, Credit Analysis, Consumer Lending, Small Business Lending, Commercial Lending, Loan Origination, Commercial Banking, Retail Banking, Portfolio Management, Mortgage Banking, Investments, Financial Analysis, Wealth Management, Refinance, Finance
Education
Mesa Community College
Business, Management, Marketing, and Related Support Services
EDMC November 2011 - Present
Safelite AutoGlass May 2011 - November 2011
All Version Performance January 2009 - May 2011
SunTrust Bank January 2008 - December 2008
Bank of America May 2007 - December 2007
Sears Home Improvement June 2006 - May 2007
Education
Mesa Community College 2004 — 2007
Associate of Arts (A.A.)
Bank of America 1996 - 2012
Education
Northeast High School 1987 — 1992
High School Diploma, Law/Public Service
Metropolitan Community College-Penn Valley