Bank of America
Industry: Investment banking company
DescriptionThe Bank of America Corporation is an American multinational investment bank and financial services company based in Charlotte, North Carolina with central hubs in New York City, London, Hong Kong, Minneapolis, and Toronto. Bank of America was formed through NationsBank's acquisition of BankAmerica in 1998. Customer service: 810 1 315-724-4022 Credit card support: 810 1 757-677-4701 CEO: Brian T. Moynihan (Jan 1, 2010–) Headquarters: Charlotte, North Carolina, United States Subsidiaries: Bank of America Merrill Lynch, Merrill Edge, Did you know: Bank of America is the ninth-largest bank in the world by total assets ($2,281.23 B). wikipedia.org
Bank of America List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Bank of America. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Bank of America Salaries. You can even request information on how much does Bank of America pay if you want to. Learn about salaries, pros and cons of working for Bank of America directly from the past employees.
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110,318 Bank of America employees in database. Find out everything there's to know about Bank of America employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Bank of America Employees
Humana June 2013 - Present
CBC National Bank May 2013 - September 2013
Bank of America May 2012 - January 2013
JP Morgan Chase April 2009 - March 2012
Asset Acceptance May 2008 - March 2009
Fidelity Home Mortgage May 2006 - November 2007
Nova Star Home Mortgage December 2004 - April 2006
Graham Group Mortgage October 2003 - December 2004
Equity One December 2001 - October 2003
Conseco Finance August 2001 - December 2001
Skills
Banking, Credit, Loans, Risk Management, Mortgage Lending, SDLC, User Acceptance Testing, Retail Banking, Quality Center, Mortgage Banking, Business Analysis, Credit Risk, Credit Cards, Credit Analysis, Financial Risk, Process Improvement, Requirements Analysis, Test Planning, Loan Origination, Quality Assurance
Education
North Carolina A&T State University 1997 — 2000
Bachelor of Science (BS), Art Design
Norfolk State University 1996 — 1997
n/a, Art Design
Norfolk Public Schools October 1997 - Present
Norfolk Public Schools October 1997 - Present
Bank of America June 1992 - August 1997
Skills
K-12, Classroom Management, Curriculum Development, Educational Leadership, Classroom, Lesson Planning, Differentiated..., Elementary Education, Curriculum Design, Literacy, Educational Technology, Smartboard, Social Studies, Teacher Training, Special Education, Curriculum Mapping, Instructional Technology, Educational Consulting, RTI, Mathematics Education, Middle School, Teaching Reading, Secondary Education, Professional Learning...
Education
Norfolk State University 2003 — 2005
Master of Arts (M.A.), Urban Education and Leadership
United Way's Project Inclusion Leadership Development Program
United Way's Project Inclusion Leadership Development Program
ADS, Inc November 2009 - Present
Bank of America December 2005 - March 2009
Bank of America August 1999 - March 2009
Skills
Logistics, Military, DoD, Program Management, Defense, Government, Government Contracting, Military Operations, Customer Service, Operations Management, Project Planning, Security Clearance, Strategic Planning, Team Building
Education
Norfolk State University 1990 — 1994
Bachelor's degree, Business Administration and Management, General
First American Trust, FSB January 2013 - Present
Bank of America July 2008 - November 2012
Chicago Title Insurance Company June 2007 - July 2008
First American Title August 2003 - June 2007
Capital Title Agency January 2003 - July 2003
Skills
Escrow, Refinance, Loans, FHA, Title Insurance, Closings, Mortgage Lending, VA loans, FHA financing, Loss Mitigation, HUD, USDA, Residential Mortgages, Loan Origination, Mortgage Banking, Default, Mortgage Servicing, Reverse Mortgages, REO, Notary Public, Loan Servicing, Government Loans, Foreclosures, Construction Loans, First Time Home Buyers, Loan Modifications, Short Sales, Mortgage Underwriting, Real Estate Transactions, Investment Properties, Investors, Referrals, Real Estate Financing, Real Estate Economics
Education
Phoenix Community College 1997 — 1999
Normandale Community College 1994 — 1996
Eagan High School 1990 — 1993
Opulent Management Group December 2012 - Present
Opulent Media Group September 2010 - Present
The League Media Group September 2007 - September 2010
Bank of America December 2003 - March 2008
MBNA December 2003 - April 2005
Rent-A-Center January 1999 - October 2002
Verizon Business August 1998 - January 1999
Skills
Photography, Web Development, Event Planning, Customer Service, Account Management, Promotions, Direct Marketing, Marketing Strategy, Email Marketing, Social Media Marketing, Team Building, Social Media, Team Management, Microsoft Office, Concert Production, Project Management, Business Development, Management, Start-ups, Graphic Design, Social Networking, Online Advertising, Online Marketing, Small Business, Entrepreneurship, Advertising, SEO, Entertainment, E-commerce, Event Management, Marketing, Marketing Communications, Digital Media, Lead Generation, Brand Development, Market Research, Integrated Marketing, Public Relations, Strategy, Facebook, Sponsorship
Education
Norfolk State University 1994 — 1998
Business Management
University of Maryland College Park 1995 — 1996
Business
Arts High School 1990 — 1994
Fine Art
Bank of America Corporate Operations Center May 1996 - Present
Bank of America May 1996 - January 2014
Skills
Process Improvement, Program Management, Change Management, Microsoft Office, Financial Risk, Coaching, Strategic Planning, Staff Development, Business Analysis, Project Management, Business Process..., Leadership, Credit, Quality Assurance, Leadership Development, Access, Banking, Software Documentation, Policy, Team Leadership, Training, Visio, Employee Relations, Marketing, Budgets, Sales, Team Building, Microsoft Excel, Project Planning, Customer Service, Organizational..., Microsoft Word, Management, Government, Human Resources, Public Speaking, PowerPoint, Research, Outlook
Education
Norfolk State University 1980 — 1984
B.A., English
Dignity Memorial Funeral Homes February 2014 - Present
Dignity Memorial Funeral Homes August 2012 - Present
Bank of America 1991 - 2002
Bank of America July 1984 - April 1991
Skills
Event Planning, Public Relations, Fundraising, Training, Management, Social Networking, Customer Service, Community Outreach, Leadership, Team Building, Nonprofits, Public Speaking, Marketing, Social Media, Event Management, Marketing Communications, Newsletters, Strategic Planning, Time Management, Microsoft Office
Education
Norfolk State University
Bachelor's degree, Business Administration and Management, General
Norview High School
Comcast February 2014 - Present
Capital One Financial May 2006 - September 2013
Bank of America February 1997 - January 2006
Thom McAn Shoe Store May 1987 - October 1996
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Teaching, HTML, Budgets
Education
Norfolk State University
Bank of America Branch ManagerUS Bank Home MortgagesNovember 2011 - Present
Skills
Customer Service, Sales, Management, Microsoft Office, Team Building, Strategic Planning, Public Speaking, Coaching, Program Management, Microsoft Excel
Education
Norfolk State University 2000 — 2004
Bachelor of Arts (B.A.), Political Science Pre-Law, 3.69
Norfolk State University 2000 — 2004
Bachelor of Liberal Arts, Political Science-Pre-Law
Google December 2014 - Present
Canon, Inc. March 2013 - December 2014
American Express October 2011 - January 2013
GE Capital June 2004 - January 2011
Bank of America September 2003 - May 2004
Sears Holdings Corporation 2000 - 2003
Skills
Credit, Credit Cards, Financial Services, Banking, Call Centers, Vendor Management, Process Improvement, Portfolio Management, Credit Risk, Customer Experience, Risk Management, Leadership, Relationship Management, Strategy, Analytics, Business Analysis, Executive Management, Finance, Investments, Business Process..., CRM
Education
Northcentral University 2013 — 2016
Doctor of Business Administration, International Business
Pfeiffer University 2001 — 2003
MBA, Business Admin
North Carolina Agricultural and Technical State University 1995 — 1999
B.S., Marketing
Chase Paymentech October 2014 - Present
Bank of America April 2012 - June 2014
Bank of America November 2008 - April 2012
Bank of America October 2006 - November 2008
Skills
Banking, Leadership, Loans, Management, Strategy, Training, Sales, Coaching, Portfolio Management, Treasury Management, Customer Experience, Customer Service, Deposits, Risk Management, Employee Training, Treasury Services, Credit
Education
Norfolk State University
The Children's Clubhouse September 2009 - Present
Bank of America December 2005 - September 2010
National Optometry May 2003 - December 2005
Skills
Customer Service, New Business Development, Small Business, Social Media, Management, Account Management, Entrepreneurship, Event Management
Education
Norfolk State University 1999 — 2002
Chemistry
CBRE October 2014 - Present
Hart Wagner LLP May 2014 - September 2014
Kaiser Permanente December 2013 - April 2014
Nike March 2007 - August 2012
Bank of America October 2003 - December 2005
Skills
Microsoft Excel, Customer Service, Public Speaking, PowerPoint, Microsoft Office, Community Outreach, Event Planning, Fundraising, Leadership Development, Social Media, Leadership, Social Networking, Volunteer Management, Nonprofits, Training, Sales, Coaching, Team Building, Event Management
Education
Concordia University-Portland 2011 — 2013
Master of Business Administration (MBA), Business Administration and Management, General
Norfolk State University 2002 — 2005
Graphic Design, Fine Arts
Hampton-Newport News Community Services Board December 2013 - Present
Bank of America 2009 - December 2013
Skills
Customer Service, Leadership, Management, Coaching, Community Outreach, Credit, Loans, Team Building, Training
Education
Liberty University 2014 — 2016
Master of Arts (M.A.), Counseling Psychology
Norfolk State University 2008 — 2012
Bachelor's of Social Work, Social Work
The Amandla! Group, LLC September 2014 - Present
The Stone Hill Group July 2014 - Present
Wells Fargo Home Mortgage July 2013 - 2014
Bank of America December 2009 - May 2013
Priority Mortgage Group May 2001 - December 2008
Sun America Financial June 1996 - March 2001
Skills
Mortgage Operations,..., Banking, Credit, Loans, Mortgage Lending, Credit Analysis, Commercial Banking, Retail Banking, Credit Risk, Portfolio Management, Mortgage Banking, Risk Management, Loan Origination, Commercial Lending, Financial Analysis, Financial Risk, Consumer Lending, Refinance, Small Business Lending, FHA, Investment Banking, Underwriting, Leadership, Residential Mortgages, Management, FHA financing, Lines Of Credit, USDA, Finance, Financial Services, Funding, Relationship Management, Operational Risk..., Operational Risk, Mortgage Underwriting, Analysis, Process Improvement, Strategy, FHA Financing
Education
Norfolk State University 1990 — 1994
Political Science, Urban Planning
Norfolk State University
City of Richmond, Virginia August 2015 - Present
Carolinas - Virginia Minority Supplier Development Council May 2011 - August 2015
Wachovia, A Wells Fargo Company October 2003 - May 2011
Anthem, Inc. September 2001 - October 2003
Bank of America June 1989 - September 2001
Skills
Leadership, Management, Program Management, Strategic Planning, Leadership Development, Customer Service, Strategy, Business Development, Sales, Public Speaking, Coaching, Team Building, Nonprofits, Community Outreach, Fundraising, Budgets, Process Improvement, Recruiting, Non-profits, Risk Management, Change Management, Organizational..., Banking, Social Networking, Financial Analysis, Employee Relations, Financial Management, Policy, Research, Microsoft Office, Editing, Supply Chain Management, Project Management, Marketing Strategy, Cross-functional Team...
Education
University of Wisconsin Madison 2012 — 2012
Certificate, Business Management
Norfolk State University 1981 — 1987
Bachelor of Science, Mass Communications
Henrico County Gov. October 2007 - Present
Bank of America June 2006 - July 2007
Education
Virginia Commonwealth University 2012 — 2015
Master of Science (M.S.), Finance
Virginia State University 2009 — 2012
Master of Arts (MA), Economics
Norfolk State University 2002 — 2007
Bachelor of Science (B.Sc.), Business Marketing
Movement Mortgage, LLC June 2015 - Present
Bank of America June 2012 - May 2014
Skills
Banking, Leadership, Credit, Credit Cards, Loans, Mortgage Lending, Customer Service, Team Building, Call Centers, Process Improvement, Strategic Planning, Risk Management, Portfolio Management, Credit Risk, Loan Origination
Education
Balboa High School
Norfolk State University
Bank of America October 2012 - January 2014
Wells Fargo April 2012 - October 2012
Wells Fargo April 2011 - October 2011
Bank of America April 2010 - December 2010
Shamrock Foods November 2006 - January 2009
The Pictsweet Company April 2004 - September 2006
Steele, Martin & Associates January 2004 - March 2004
TechSkills December 2002 - May 2003
IBM Global Business Services January 1997 - May 2002
Lucent Technologies October 1995 - December 1997
Skills
Quality Assurance, Project Management, Business Intelligence, Testing, Production Support, Technical Documentation, Purchasing, Interviews, System Specification, Unix, SQL, Process Improvement, Business Analysis, SharePoint, Oracle
Education
North Carolina Agricultural and Technical State University 1980 — 1984
B.S., Computer Science
U.S. Office of Personnel Management (OPM) February 2010 - Present
U.S. Office of Personnel Management (OPM) February 2007 - February 2010
Bank of America March 2002 - February 2007
Skills
Interpersonal Skills, Written Communication, Oral Communication, Customer Service, Security Clearance, Problem Solving, Social Media, Event Planning, Marketing Event Planning, Social Media Marketing, Product Marketing, Business Relationship..., Collaborative Problem..., Negotiation, Presentation Skills, marketing, Marketing Strategy
Education
Trinity University-Washington 2008 — 2010
Master of Business Administration (MBA), Business Administration and Management, General
Norfolk State University 2000 — 2004
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Fiserv 2011 - Present
Wells Fargo 2007 - 2011
Accenture 2005 - 2007
BankAtlantic 2000 - 2005
Bank of America 1998 - 2000
Chase January 1998 - December 1998
Fiserv 1996 - 1998
TMP Worldwide 1994 - 1996
Skills
Commercial Banking, Treasury Management, Cash Management, Product Management, Solution Architecture, Business Strategy, Banking, Business Analysis, Program Management, Business Process, ACH, Analysis, Business Development, Strategy, SDLC, Portfolio Management, Outsourcing, Management, CRM, Financial Services
Education
Norfolk State University 1988 — 1993
Bachelor of Science
SunTrust Bank May 2014 - Present
Bank of America July 2011 - May 2014
Bank of America August 2006 - July 2011
Skills
Banking, Credit, Loans, Mortgage Lending, CRM, Leadership, Management, Coaching, Credit Cards, Customer Service, FHA, Finance, Loan Servicing, Microsoft Office, Process Improvement, Quality Assurance, Risk Management, Sales, Team Building, Team Leadership, Training
Education
Norfolk State University 2005 — 2009
Bachelors, Mass Communication/Media Studies
Volvo Group May 2007 - Present
CMA-CGM America Inc November 2005 - February 2007
Bank of America May 1997 - June 2005
Skills
Change Management, Management Consulting, Business Process, Business Analysis, Business Process..., Supply Chain Management, Process Improvement, Business Strategy, Project Management, Logistics, Process Management, Supply Chain, Strategy, Management, SAP R/3, SAP Implementation, EDI, Microsoft Office, Microsoft Excel, Accounts Payable, SAP Configuration, SAP Variant..., PC, Spreadsheets, Reporting & Analysis, SAP, Financial Analysis, Operations Management, SAP ERP
Education
Tidewater Tech 2004 — 2006
Associate's degree, Computer Electronics
Norfolk State University 1994 — 1997
Computer Science
USO October 2014 - Present
Bank of America March 2010 - October 2014
Contact 1, Inc. October 2006 - March 2010
Skills
College Recruiting, Human Resources, Sourcing, Internet Recruiting, Recruiting, Applicant Tracking..., Talent Acquisition, Taleo, Screening Resumes, Technical Recruiting, Executive Search, Benefits Negotiation, Onboarding, Talent Management, Contract Recruitment, Staffing Services, Employee Relations, Interviews, Screening, Temporary Placement, Personnel Management, New Hire Orientations, Job Fairs, Temporary Staffing, Employee Engagement, Career Counseling, Career Development, Employer Branding, Recruitment Advertising, HRIS, Succession Planning, Resume Writing, Hiring, PeopleSoft, Corporate Recruiting, Deferred Compensation, Permanent Placement, Workforce Planning, Job Descriptions, Background Checks, Benefits Administration
Education
Norfolk State University 2001 — 2005
Bank of America 2014 - 2014
Mortgage Lenders Network 2003 - 2004
Skills
Finance, Marketing, Microsoft Office, Microsoft Word, Sales
Education
Norfolk State University 1997 — 2001
B.A., Political Science / Public Administration
PRIME LENDING November 2013 - September 2014
SunTrust Mortgage 2011 - November 2013
Bank of America 2008 - 2011
AMERIGROUP/ATLANTIC COAST MORTGAGE 2003 - 2008
Skills
Mortgage Lending, Investment Properties, Real Estate, Foreclosures, Investors, REO, Investments, Mortgage Banking, Residential Mortgages, Refinance, Short Sales, Loans, Real Estate Transactions, Real Estate Economics, Real Estate Financing, FHA, Loan Origination, Commercial Lending, HUD, Property, Commercial Mortgages, Residential Homes, Referrals, Credit Analysis, First Time Home Buyers, Sales
Education
Norfolk State University 1989 — 1992
Business Administration and Management, General
Dave Lindahl Creative Success Alliance
Bank of America July 2009 - March 2015
Bank of America July 2009 - March 2015
Bank of America July 2009 - March 2015
Bank of America December 2010 - August 2011
Bank of America November 2009 - November 2010
Max and Erma's Restaurants February 2005 - September 2010
Waitress, Max & Erma’s April 2005 - August 2010
Bank of America July 2009 - November 2009
Knockout Men Salon October 2008 - February 2009
Farmer’s Food January 2002 - January 2005
Skills
Wellness, Nutrition, Holistic Health, Wellbeing, Therapeutic Massage, Personal Care Services, Mortgage Servicing, Cpr Certified, caregiver
Education
Old Dominion University 2015 — 2017
Bachelor of Science (B.S.), Human Development, Family Studies, and Related Services
Tidewater Community College 2012 — 2015
Human Services
Everest College Chesapeake VA 2008 — 2009
Certification, Certified Massage Therapy
Norfolk State University
Diploma
New Calvary Baptist Church July 2012 - Present
Bank of America February 1998 - Present
Mount Pleasant Baptist Church April 2003 - June 2012
Skills
Leadership, Music, Preaching, Public Speaking, Singing, Songwriting
Education
Virginia Union University 2006 — 2009
Master of Divinity, Theology
Norfolk State University 1993 — 2002
Bachelor of Science (B.S.), Administrative Systems Management
MAXIMUS November 2013 - Present
National Community Reinvestment Coalition June 2012 - June 2013
Capital One November 2009 - May 2012
Chevy Chase Bank February 2007 - December 2009
Banana Republic 2001 - 2008
Banana Republic 2001 - 2008
Banana Republic 2001 - 2008
Chevy Chase Bank November 2005 - February 2007
Chevy Chase Bank June 2001 - November 2005
Bank of America April 1996 - June 2001
Skills
Leadership Development, Instructional Design, Team Building, Consumer Lending, Organizational..., Mentoring, Coaching, Underwriting, HR Consulting, Design Consulting, Performance Consulting, Leadership, Employee Training, Recruiting, Human Resources, Banking, Employee Engagement, Program Management, Training, Management Development, Customer Service, Executive Coaching, Management, Cross-functional Team..., Project Management, Workshop Facilitation, CRM, E-Learning, Performance Management, Conflict Resolution, Change Management, Life Coaching, Onboarding, Organizational..., Talent Management, Personnel Management, Strategic Planning
Education
The Johns Hopkins University - Carey Business School 2007 — 2010
MS Organization Development and Strategic Human Resources, Organization Development
Norfolk State University 1988 — 1995
Bachelor of Science, Personnel and Industrial Relations
Work Life Destinations, Life Coaching Training Academy 2013 — 2013
Certified Life Coach
Washington High School
Capital One BankingSr. Ops Prod Coor January 2010 - Present
Capital One February 2009 - Present
Bank of America January 2004 - January 2008
Zap Electronice January 2001 - January 2003
Education
Old Dominion University 2000 — 2004
Information Technology
Norfolk State University
Bank of America December 2013 - Present
Sprint November 2012 - December 2013
Bank of America October 2011 - September 2012
Uno's Chicago Grill June 2010 - September 2011
Skills
Customer Service, Sales, Marketing, Event Planning, Restaurant Management, Customer Satisfaction, Retail, CRM, Customer Experience, Management
Education
Norfolk State University 2007 — 2011
Bachelor of Science (BS), Mass Communication/Media Studies
Bank of America March 2011 - Present
The DIVA Foundation November 2005 - December 2010
Consultant August 2004 - October 2005
Kaiser Permanente September 2003 - August 2004
Washington Mutual Bank March 2002 - August 2003
Bank of America February 1998 - March 2002
Skills
Business Analysis, Project Management, Operations Management, Loss Mitigation, Mortgage Servicing, Requirements Gathering, Business Requirements, Development & delivery..., Healthcare Information...
Education
University of Phoenix 2002 — 2003
Master of Education (MEd), Adult Education and Distance Learning
Norfolk State University 1991 — 1995
Bachelor of Science (BS), Mass Communication/Media Studies
Department of the Navy August 2009 - Present
Bank of America December 1998 - August 2009
US Navy August 1993 - May 1998
Skills
Databases: Microsoft..., Languages: C++, MS..., Networking: TCP/IP, Operating Systems:..., Tools: Lotus Notes,..., TSYS2
Education
Norfolk State University 2000 — 2002
Bachelor of Science (B.S.), Management Information Systems
Tidewater Community College 1999 — 2000
Associate of Science (A.S.), Business Administration
Bank of America June 1998 - Present
Skills
Coaching, Process Improvement, Leadership Development, Banking, Data Analysis, Outlook, Customer Service, Team Building, Technical Writing, Program Management, Team Leadership, Strategic Consulting, Consumer Products, Strategic Planning, Credit, Risk Management, Social Media, Employee Training, Event Planning, Public Relations, Public Speaking, Project Management, Instructional Design, Teaching, Call Centers, Organizational..., Training, Leadership, PowerPoint, Change Management, Community Outreach, Project Planning, Staff Development, Analysis, Editing, Management, Marketing, Social Networking, Sales
Education
Northeastern University 2014 — 2015
Master of Science (MS), Organizational and Corporate Communications (Leadership)
Norfolk State University
Bachelor of Arts, Journalism
The Berry Company May 2013 - Present
Dun & Bradstreet April 2012 - Present
BCBS of NC August 2008 - February 2012
Bank of America May 1998 - September 2005
Skills
Risk Management, Credit Analysis, Database Marketing, Business Analysis, Customer Retention, Insurance, Credit Cards, Process Improvement, Commercial Lending, Microsoft Office, Marketing, Account Management, Call Centers, Credit, Salesforce.com, Sales, Customer Service, Leadership, Strategic Planning, Marketing Strategy, CRM, New Business Development, Team Building, Sales Management, Management, Social Media, Small Business, Lead Generation, Public Speaking, Finance, Team Leadership, B2B, Sales Process, Business Development, Strategy, Online Marketing, Financial Analysis, Social Networking, Direct Sales, Relationship Management, Coaching, Advertising, Online Advertising, Cold Calling, Time Management, Portfolio Management, Digital Marketing, Sales Operations, Analysis, Business Strategy
Education
UNCG 2015 — 2017
PHD, Accounting and Finance
Norfolk State University 1993 — 1997
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Katherine Gibbs 1992 — 1993
Certified paralegal, Real Estate
Virginia Beach City Public Schools October 2014 - Present
YWCA South Hampton Roads December 2013 - Present
Bank of America May 2010 - June 2013
Skills
Elementary Education, Academic Tutoring, Mentoring, Loan Modifications, Teller Operations, Employee Training, Community Outreach, Community Service, Community Engagement, Fundraising, Volunteer Recruiting, Non-profit Volunteer, Research, Communication, Team Building, Cross-functional Team..., Collaborative Problem...
Education
Norfolk State University 2014 — 2015
Bachelor's Degree, Pk-6 Elementary Education
Old Dominion University 2007 — 2014
Professional Technicians June 2013 - Present
SunTrust Mortgage June 2013 - May 2014
Bank of America August 2010 - June 2013
Bank of America July 2008 - August 2010
Bank of America October 2005 - July 2008
Skills
Network Administration, TCP/IP, Software Installation, Software Project..., Network Security, GoToAssist, Software Documentation, Security Certification, Security Clearance, Information Security, Help Desk Support, System Administration, Enterprise Software, Windows, Mac OS, Mortgage Lending, Analysis, Microsoft Office, Customer Service, Microsoft Excel, Financial Analysis, Microsoft Word, Public Speaking, Loans, Finance, PowerPoint, Banking, Contract Negotiation, Access, Lotus Notes, Data Entry, Event Planning, Administrative..., Project Management, Budgets, Residential Mortgages, Adobe Acrobat, Business Analysis, Customer Satisfaction, Foreclosures, Mortgage Banking, Call Centers, Business Strategy, Public Relations, Analytics, Market Analysis, Compliance
Education
Norfolk State University
Bachelor of Science, Business Administration
Norfolk State University
Bachelors of Science, Business Management
Universal Consulting Services August 2011 - Present
Telos Corporation November 2009 - July 2011
PRISM July 2005 - November 2009
Bank of America February 2001 - June 2005
Alltel Wireless October 1998 - February 2001
Skills
Windows 7, Windows Server, System Administration, BMC Remedy, Data Center, Databases, Help Desk Support, Microsoft Office, SharePoint, Software Documentation
Education
Norfolk State University 1996 — 2000
Interdisciplinary Studies
Bonded Logistics, Inc. May 2013 - Present
Beacon Development Company December 2012 - July 2013
UNC Charlotte January 2012 - December 2012
Bank of America June 2010 - September 2011
Social Security Administration June 2009 - August 2009
Charlotte Police Academy June 2006 - January 2009
Skills
Leadership, Financial Reporting, Microsoft Excel, Financial Analysis, Forecasting, Training, Accounting, Six Sigma, Vendor Management, Quantitative Analytics, Quantitative Research, Supplier Quality..., Quality Assurance, Inventory Management, Customer Service, R
Education
University of North Carolina at Charlotte
Master's of Business Administration, Economics
North Carolina Agricultural and Technical State University 2006 — 2010
Bachelor's, Economics, 3.66
Covance September 2011 - Present
TEKsystems November 2010 - October 2011
TEKsystems June 2007 - November 2010
Bank of America August 2006 - June 2007
Skills
Accounts Receivable, Financial Analysis, PeopleSoft, Financial Reporting, Analysis, Invoicing, Microsoft Excel, Leadership, Microsoft Office, Microsoft Word, Process Improvement, Customer Service, Recruiting, Accounting, Account Reconciliation
Education
University of Phoenix 2008 — 2010
Masters, Business Administration
Norfolk State University 2001 — 2006
Bachelor of Science, Business Management/Entrepreneurship
Opulent Digital February 2015 - Present
Verizon Wireless September 2014 - Present
The Mixtape Museum January 2011 - Present
Apple June 2013 - September 2014
LMC Consulting January 2008 - January 2009
DIGIWAXX MEDIA May 2007 - January 2008
Odyssey Entertainment January 2005 - April 2006
Bank of America June 2003 - December 2005
NCO Financial Systems June 2000 - April 2002
Clear Channel Radio 2001 - 2002
Skills
Promotions, Customer Service, Music, Online Marketing, Social Media, Customer Relations, Advertising, Public Relations, Word, Negotiation, Account Management, Leadership, Social Networking, Email Marketing, Microsoft Word, Management, Music Industry, Entertainment, Event Management, Event Planning, Publicity, Marketing, Call Centers, Music Production, Social Media Marketing
Education
Norfolk State University 2000 — 2004
FedChoice Federal Credit Union August 2013 - Present
PNC May 2009 - August 2013
Bank of America March 2008 - April 2009
Bank of America November 2005 - March 2008
Bank of New York November 2003 - November 2005
Bank of America February 2003 - November 2003
Skills
Banking, Small Business Lending, Credit, Loans, Refinance, Branch Management, FHA, Management, Retail Banking, Credit Analysis, Consumer Lending, Commercial Banking, Cross Selling, Lines Of Credit, Financial Services, Sales, Leadership
Education
Norfolk State University 1997 — 1998
Mass Communications & Broadcasting
University of Maryland University College
Bachelor’s Degree, Business Administration and Management, General
Summit Mortgage Corp November 2011 - Present
Advisors Mortgage October 2003 - November 2011
United Residential Mortgage March 1997 - October 2003
Bank of America February 1995 - March 1997
Space Saving Systems January 1995 - December 1996
O.L.M. Equipment, Inc. January 1986 - December 1995
Mid-America Business Systems, Inc. January 1984 - December 1985
Gingiss Formalwear January 1979 - January 1984
Gingiss Formalwear February 1975 - January 1979
Skills
USDA, VA loans, Refinance, FHA, Mortgage Lending, First Time Home Buyers, Loan Origination, Reverse Mortgages, Certified Mortgage..., Mortgage Banking, Residential Mortgages, Investment Properties, Loans, Rates, Credit, Banking, FHA financing, Home Equity Lines of..., Residential Homes, Home Equity Loans, Real Estate, Home Equity, Closings, Referrals, Single Family Homes, Credit Analysis, Mortgage Underwriting, Real Estate Economics, Debt Consolidation, Sales, Government Loans, Underwriting, Foreclosures, Construction Loans, Finance
Education
University of Minnesota-Twin Cities 1979 — 1981
Business Management
Normandale Community College 1977 — 1979
Associated Arts, Business
Edina Public Schools 1965 — 1977
H.S. Diploma
RentPath April 2012 - Present
RentPath December 2010 - March 2012
GE Capital May 2008 - March 2009
GE Capital March 2006 - April 2008
Bank of America April 2005 - March 2006
Bank of America November 2001 - April 2005
Skills
Management, Payments, Training, Customer Service, Financial Risk, Collections
Education
National Personal Training Institute 2009 — 2010
Certified Personal Trainer and Nutritional Consultant
Norfolk State University
Bachelor of Science (B.S.), Kinesiology and Exercise Science
XEROX September 2012 - August 2014
Citigroup 2008 - 2012
Bank of America 1994 - 2008
Skills
International Management, Call Center, Six Sigma, Global Operations, Workforce Management, Process Improvement, Forecasting, Team Building, Customer Relations, Training, Strategic Planning, Management, Microsoft Excel, Coaching, Staff Development, Call Centers, Avaya, Data Analysis, Human Resources, Customer Service, Contact Centers, Analysis, Project Planning, Leadership, Time Management, Process Scheduler, Vendor Management, Operations Management, Customer Experience
Education
University of Phoenix 2009 — 2011
MBA, Global Operations Management
Norfolk State University 1991 — 1998
Bachelor of Science (BS)
Bayside High School 1989 — 1991
Cleveland Clinic Foundation August 1999 - Present
Bank of America June 1995 - May 1999
MBNA June 1994 - May 1999
Skills
Hospitals, Epic Systems, Healthcare, Medical Billing, Customer Service, Data Entry, Account Management, Outlook, Microsoft Office, Microsoft Excel
Education
Norfolk State University 1996 — 1998
Cleveland Heights High 1992 — 1996
Diploma, College Prep/ Diversified Health Occupations
Capital One September 2011 - March 2015
Bank of America June 2007 - July 2011
Bank of America January 2004 - June 2007
EXPRESS August 2000 - January 2004
Skills
Leadership, Customer Service, Process Improvement, Relationship Management, Microsoft Office, Retail Banking, Coaching, Mortgage Lending, Credit, Public Speaking, Consumer Lending, Sales, Banking, Loans, Team Building, Risk Management, Six Sigma, Lean Six Sigma, Project Management, Management
Education
Villanova University
Lean Six Sigma
Villanova University
Six Sigma Green Belt
Norfolk State University
Bachelor of Science (B.S.), Electrical and Electronics Engineering
Central Piedmont Community College January 2015 - Present
Safe Alliance (formally United Family Services) July 2013 - Present
Charlotte Housing Authority October 2007 - July 2012
Bank of America July 2007 - October 2007
Skills
Budgeting, Accounting, Financial Reporting, Excel, Microsoft Office, Financial Analysis, Budgets, Microsoft Excel, Nonprofits, Strategic Planning, Analysis, Fundraising, Training, Customer Service, Microsoft Word, Human Resources, Finance, Management, Access, Policy, Public Speaking, Time Management, Team Building, Process Improvement, Account Reconciliation, Project Planning, Teamwork, Leadership, Administration, Government, Program Management, Community Outreach, Outlook
Education
University of Phoenix 2009 — 2010
M.S, Accounting
North Carolina A&T State University 2002 — 2006
B.S, Accounting
CACI International Inc November 2014 - Present
USIS April 2013 - September 2014
Enterprise Rent-A-Car May 2012 - April 2013
Capital One January 2011 - May 2012
Bank of America January 2010 - December 2010
ARMY RESEARCH INSTITUTE May 2007 - August 2007
Skills
MS Office Suite, Interviewing, Operations Management, Direct Sales, Banking, Credit, Call Center, Customer Retention, Loans, Customer Satisfaction, Relationship Management, Customer Service, Human Resources, PeopleSoft, Employee Benefits, Retail Banking, Microsoft Office, Leadership, Management, Training, Time Management, Sales, Performance Management, Call Centers, Interviews, PowerPoint, Microsoft Excel, Microsoft Word, Social Media, Social Networking
Education
North Carolina Agricultural and Technical State University 2006 — 2010
BUSINESS MANAMGENT, HUMAN RESOURCES, BACHELORS
J.P. Morgan February 2015 - Present
National Association of Black Accountants (NABA) October 2014 - Present
The Alley Nightclub September 2012 - Present
Christopher Sampson Photography May 2011 - Present
Wells Fargo June 2014 - January 2015
Crowne Plaza Norfolk April 2012 - June 2014
Bank of America January 2011 - January 2012
Centura College January 2010 - December 2010
Skills
Public Speaking, Microsoft Excel, Microsoft Office, Banking, Photography, PowerPoint, Employee Training, eBanking, Teller Operations, Customer Service..., Speech Writing, Writing, Engaging Public Speaker, Dynamic Speaker, Highly responsible, Highly Reliable, Passionate about work, Photoshop, Computer Graphics
Education
Norfolk State University 2013 — 2015
BS, Accounting and Finance, 3.2
National Association of Black Accountants (Western Region) 2013 — 2015
Bachelors Degree, Finance
Prairie View A&M University 2005 — 2007
Bank of America January 2014 - Present
Bank of America January 2010 - January 2014
Bank of America March 2008 - December 2010
HSBC January 2006 - February 2008
Bank of America June 2004 - January 2006
Bank of America December 1999 - December 2004
Skills
Six Sigma, Global Operations, Leadership, Management, Risk Management, Microsoft Office, Customer Service, Project Management, Relationship Management, Employee Engagement
Education
Norfolk State University 1993 — 1998
Business Administration and Management, General
Skyline Management & Consultant Group L.L.C. formerly MCI Group L.L.C. July 2007 - Present
Skyline Management Group 2007 - 2012
Landmark Communications October 2005 - March 2007
Bank of America September 2003 - May 2005
Skills
Six Sigma, Microsoft Office, Microsoft Excel, Microsoft Word, Quality Assurance, Quality Management, Management Consulting, Consultants, Project Management, Management, Event Management, Sales Management, Program Management, Risk Management, Investments, Investment Properties, Invoicing, Supervising, Marketing Strategy, Market Research, Social Media Marketing, Marketing, Digital Marketing, Product Marketing, Property Management
Education
Norfolk State University 2002 — 2006
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Bank of America July 2013 - Present
Bank of America July 2011 - July 2013
Bank of America October 2010 - July 2011
Skills
Customer Service, Mortgage Servicing, Credit Cards, Marketing, Loan Modifications, Retail Sales, Customer Retention, Microsoft Word, Microsoft Office, CRM
Education
Norfolk State University 2001 — 2003
Social Work
Tidewater Community College 2001 — 2002
Social Work
Churchland High School 1996 — 2000
High School, General Studies
Integrity Staffing Solutions October 2014 - February 2015
Family Dollar May 2014 - October 2014
Integrity Staffing Solutions November 2013 - May 2014
Self Employed September 2011 - September 2013
Virginia Beach City Public Schools February 2010 - August 2010
Harbor Group 2008 - 2009
Norfolk State University 2006 - 2007
Harris Connect 2005 - 2006
Bank of America 2000 - 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Data Entry, Cash Handling Experience, Multi Tasking, Inventory Management, Categorization
Education
Norfolk State University 1996 — 2007
Liberty Mutual Insurance January 2009 - Present
Liberty Mutual Group January 2009 - Present
Nationwide 2014 - 2015
Nationwide 2014 - 2015
GEICO January 2005 - December 2008
Bank of America December 2003 - November 2004
Skills
Training, Marketing, Marketing Strategy, Microsoft Office, Cold Calling, Customer Service, Insurance, Sales, Analysis, Leadership, Management, Call Centers, Microsoft Word, Team Building, Policy, Forecasting, Event Planning, Strategic Planning, Finance, Employee Benefits, Public Speaking, Underwriting
Education
Norfolk State University
Bachelor of Science, Business Administration- Finance
Overland High School
Dominion Enterprises July 2008 - Present
MGM Financial Services, P.C. 2006 - 2008
Bank of America 1997 - 2005
Standard Forms Inc. 2000 - 2001
Skills
Financial Accounting, Risk Management, Credit Analysis, Public Sector Accounting, Accounts Receivable, Income Tax, General Ledger, Bank Reconciliation, Revenue Recognition, GAAP, Pivot Tables, Expenses, Spreadsheets, Cash Receipts, Corporate Tax, Peachtree, Invoicing, Journal Entries, Accruals, Account Reconciliation, Microsoft Dynamics GP, Account Management, Accounting, Auditing, Budgeting, Management
Education
Saint Leo University
Master of Business Administration (M.B.A.), Accounting
Norfolk State University
Bachelor of Science (B.S.), Accountancy
QVC August 2013 - Present
Bank of America August 1988 - July 2010
Skills
Customer Service, Management, Sales, Leadership, Customer Satisfaction, Accounting, Retail, Marketing, Team Building, Coaching, Account Management, Inventory Management, Customer Retention, Time Management, Cold Calling
Education
Norfolk State University 1972 — 1975
Bachelor’s Degree, Health and Physical Education/Fitness
Bank of America February 2013 - Present
Staples May 2012 - February 2013
Skills
Customer Service, Customer Satisfaction
Education
Prince George's Community College 2013 — 2016
Norfolk State University
CapTech February 2014 - Present
Find Win Keep, LLC February 2007 - Present
Mathnasium Learning Centers January 2010 - January 2015
Bank of America February 2007 - February 2009
Bank of America January 2005 - March 2007
Bank of America March 2003 - March 2005
Bank of America August 2001 - March 2003
GE Capital September 1999 - August 2001
GE Capital March 1998 - September 1999
GE Capital June 1995 - March 1998
Skills
Management Consulting, Business Process..., Lean Sigma, Six Sigma Master Black..., Business Strategy, Sales Operations, Sales Management, Process Engineering, Process Optimization, ARIS, Collaborative Problem..., Financial Management, Program Management, Change Management, Metrics, Six Sigma, Risk Management, Analysis, Leadership, Management, Process Improvement, Strategic Planning, Strategy, Business Analysis, Training, Project Management
Education
North Carolina Agricultural and Technical State University 1987 — 1991
BS, Accounting
MDV Nash Finch February 2013 - Present
Didlake May 2009 - October 2010
Verizon Partnership Solutions Group September 2000 - December 2008
Bank of America, Collections November 1997 - June 2000
bank of america 1994 - 2000
Tracks Records and Tapes January 1991 - November 1994
Skills
Team Building, Process Improvement, Leadership, Strategic Planning, Program Management, Customer Service, Team Leadership, Microsoft Office, Training, Call Centers, Employee Relations, Operations Management
Education
Norfolk State University 1988 — 1993
B.S., General Business
High School 1984 — 1988
Capital One November 2005 - Present
Capital One July 2004 - November 2005
Capital One March 2001 - July 2004
Bank of America May 2000 - March 2001
Commonwealth of Virginia January 2000 - May 2000
Bank of America November 1998 - May 2000
Skills
PMO, Business Analysis, PMP, Project Portfolio..., Risk Management, Project Management, Project Delivery, Process Improvement, Requirements Gathering, Business Process..., Stakeholder Management, Change Management, Visio, Agile Project Management, MS Project
Education
Norfolk State University 1996 — 2000
Bachelor of Arts (BA), Public Administration
USPTO January 2006 - Present
Norfolk State University October 2003 - January 2006
Bank of America March 2002 - October 2003
Skills
Program Management, Patent Prosecution, Government, Contract Negotiation, Patentability, Patents, Technical Writing, Security Clearance, DoD, Information Assurance, Policy, Patent Litigation, Research, Data Analysis, Project Management, Analysis, Invention, Visio, Intellectual Property, Security, Systems Engineering, Trademarks
Education
Norfolk State University 1996 — 2001
Bachelor of Science (BS), Computer Science
Office Pride Commercial Cleaning Services (Richmond VA) franchise August 2014 - Present
Adams Outdoor Advertising 2012 - 2014
Adams Outdoor Advertising March 2004 - September 2012
Virginian-Pilot September 1999 - February 2004
Bank of America January 1999 - December 1999
Bank of America 1997 - 1999
Bank of America April 1996 - December 1997
Skills
Advertising, Marketing, Marketing Strategy, Management, Market Research, Sales, Leadership, Public Relations, Marketing Communications, Marketing Research, Media Buying, Media Planning, Customer Service, Outdoor Advertising, CRM, Social Networking, Facebook, Qualifying Prospects, RFP, Event Planning, Account Management, Email Marketing, Press Releases, Proposal Writing, Media Relations, Commercial Cleaning, Image Consulting, stripping & waxing..., power washing, carpet cleaning, janitorial, Janitorial Services
Education
Norfolk State University 1992 — 1996
Bachelor's Degree, Journalism/Advertising
Bank of America April 2010 - November 2014
Bank of America April 2008 - April 2010
Bank of America April 2007 - April 2008
Wyndham Hotel Group April 2005 - February 2007
Skills
Technical Support, NICE Call Recording, Cisco VoIP, Information Technology, Cisco VPN, Banking, SharePoint..., Data Migration, SharePoint Designer, Team Building, JAWS, CMS, Regedit, Training, Leadership, Program Management, Customer Service, Leadership Development, Project Management, Microsoft Office, Research, Process Improvement, Avaya IP Telephony, Windows Sharepoint..., Credit, Call Centers, VoIP, Lean Operations
Education
Norfolk State University 1999 — 2002
Bachelor of Science (B.S.), Management Information Systems, General
Care Net July 2013 - Present
Crisis Pregnancy Center of Tidewater October 2007 - June 2013
Regent Universtiy, Center for Trauma Studies September 2010 - 2012
Crisis Pregnancy Center of Tidewater September 2004 - December 2007
Bank of America 1999 - 2003
Skills
Teaching, Counseling, Strategic Planning, Problem Solving, Customer Relations, Public speaking, Team Building, Public Speaking, Community Outreach, Psychotherapy, Customer Satisfaction, Customer Service, Management, Social Services, Volunteer Management, Policy, Process Improvement, Public Relations, Leadership, Microsoft Office, Training, Social Networking, Data Analysis, Coaching, Team Leadership, Program Management, Leadership Development, Fundraising, Staff Development, Nonprofits, Social Media, Microsoft Excel, Event Planning, Access, Conflict Resolution, Outlook, Event Management, Workshop Facilitation, Supervisory Skills, Recruiting, PowerPoint, Employee Training, Microsoft Word, Team Management, Psychology
Education
Regent University 2003 — 2005
M.A., Human Services Counseling
Norfolk State University 1990 — 1995
B.S., Administrative Systems Management
Bank of the West April 2012 - Present
Zwicker & Associates, P.C. June 2010 - April 2012
Axiant LLC May 2005 - October 2009
Bank of America August 2002 - October 2004
IBM March 1998 - May 2001
Skills
Databases, Administration, Access, SQL, Windows Server, Visio, Business Analysis, Project Management, Microsoft Excel, Microsoft Office, Crystal Reports, Risk Management, SharePoint, Analysis, Process Improvement, Banking, Toad, Business Objects, Data Analysis, Oracle, Relational Databases, System Administration
Education
Normandale Community College 1993 — 1994
AA, General
Dominion July 2014 - Present
dominion resources January 2007 - Present
DOMINION RESOURCES, INC January 2007 - Present
ERNST & YOUNG, LLP June 2005 - December 2006
KEY PERSONNEL/OWENS & MINOR November 2004 - February 2005
AAA OF MICHIGAN July 2001 - July 2004
Bank of America 1994 - 1995
Skills
Sarbanes-Oxley Act, Change Management, Internal Controls, Sarbanes-Oxley, Security, Auditing, Analysis, Information Technology, IT Audit, Process Improvement
Education
Norfolk State University 1989 — 1992
BS, Management Computer Information Systems
Citi January 2008 - Present
Performance Management Team Bank of America January 2008 - Present
Workforce Management Bank of America January 2002 - November 2008
GCSU Workforce Management Bank of America January 2000 - January 2002
Bank of America January 2000 - January 2002
Bank of America January 1999 - January 2000
Signature Group January 1998 - January 1999
ICT Group January 1996 - January 1998
Skills
CRM, Call Centers, Project Management
Education
Bank of America
Norfolk State University
HSBC Card Services November 2008 - December 2011
Bank of America April 2005 - May 2008
Bank &Trust , Crescent Recovery, LLC August 2004 - January 2005
Advertising Specialty Institute May 2002 - March 2003
Household Credit Services August 2000 - April 2002
SCS and American Express February 1999 - June 2000
Hayims & Company September 1995 - May 1998
City of Norfolk June 1994 - August 1994
Education
College
High School
NORVIEW HIGH SCHOOL
Academic
Norfolk State University
United States
Academic
United States
Bank of America June 2011 - Present
Skills
Management, Customer Service
Education
Norfolk State University 1998 — 2002
Bachelor's degree, Computer Science
Capital One December 2012 - Present
Capital One June 2011 - December 2012
Capital One December 2009 - June 2011
Bank of America March 2006 - June 2009
Circuit City January 1998 - December 2003
Skills
SDLC, Business Analysis, Project Portfolio..., Vendor Management, Program Management, Project Management, Project Delivery, Process Improvement, Certified Scrum Master..., SPC-SAFe Program..., Agile Methodologies
Education
Norfolk State University
Business Administration and Management, General
Virginia Commonwealth University
Business Administration and Management, General
Integrity Staffing Solutions September 2012 - November 2012
Delta Global Services September 2007 - November 2008
Bank of America January 2005 - April 2006
Enterprise Rent-A-Car August 2001 - November 2004
Columbia Gas of Virginia April 1999 - November 2000
Frito Lay September 1996 - February 1999
Skills
CRM, Management, Sales Operations, Marketing, Customer Service, Time Management, Banking, Merchandising, Accounting, Sales, Leadership, Customer Satisfaction, Inventory Management, Team Building, Training
Education
Dale Carnegie Institute
Professional Sales Training
Norfolk State University
BA, Sociology
Virginia Premier Health Plan, Inc. July 2015 - Present
Virginia Premier Health Plan, Inc. October 2012 - July 2015
Virginia Premier Health Plan, Inc. March 2010 - October 2012
Virginia Premier Health Plan, Inc. October 2007 - March 2010
Bank of America April 2007 - October 2007
Sapphire Technology October 2006 - April 2007
University of New Mexico July 2005 - June 2006
Henrico County Public Schools 2003 - 2005
Skills
Access, Visio, SQL Server, SharePoint, Windows, Microsoft Office, Word, PowerPoint, Troubleshooting, MS Project, Databases, SSIS, SSRS, Budgeting, Analysis, Requirements Analysis, Customer Relations, Change Management, ITIL, Lotus Notes, Six Sigma, Problem Solving, Process Improvement, Team Leadership, Excel, SQL, Microsoft SQL Server, Healthcare, Customer Service, Software Documentation, Leadership, Data Warehousing, HEDIS, Project Management, Vendor Management, Data Analysis, Business Analysis, Microsoft Project, Microsoft Word, Microsoft Excel, Management, Healthcare Information..., Training, HIPAA, Integration, Information Technology, Systems Analysis, Business Intelligence
Education
Virginia Commonwealth University 2015 — 2016
Master of Science (M.S.), Information Systems - IT Management (FTEMS)
Virginia Commonwealth University 2005 — 2006
M.S., Sports Leadership
Norfolk State University 1999 — 2003
B.S, Computer Science Information Systems
Bank of America February 2015 - Present
Capital One November 2012 - July 2014
Bank of America March 2010 - November 2012
Optima Health October 2009 - March 2010
HSBC February 1996 - May 2009
United States Army Reserve September 1989 - September 1997
Skills
Team Building, Process Improvement, Payroll, Management, Sales, Human Resources, Quality Assurance, New Business Development, Finance, Customer Satisfaction, Interviews
Education
Norfolk State University 1990 — 1995
B.S., Business Administration
Wintrust Mortgage Corporation December 2011 - Present
Cranio Sacral Therapy 2007 - Present
Bank of America June 2010 - December 2011
U.S. Trust June 2000 - March 2010
Skills
Wealth Management, Project Management, Loans, Mortgage Lending, Credit, Banking, Private Banking, Credit Analysis, Customer Service, Financial Analysis, Portfolio Management, Wealth Management..., High Net Worth..., Loan Origination
Education
Normandale Community College 1998 — 2000
AAS, Sales, Marketing & Management
NCE 1985 — 1997
Wells Fargo August 2015 - Present
Wells Fargo January 2013 - Present
North Carolina Department of Revenue January 2011 - January 2013
Wells Fargo October 2010 - January 2011
Bank of America March 2009 - January 2010
Bank of America January 2006 - March 2009
Skills
Proficient in Excel and..., Tax, Management, Risk Management, Credit, Credit Analysis, Finance, Accounts Payable, Analysis, Banking, Financial Risk, Portfolio Management, Microsoft Excel, Mortgage Lending
Education
Strayer University
Masters of Business Administration, Business Management
Norfolk State University
Bachelor of Science, Business
Bank of America March 2014 - March 2015
Bank of America October 2011 - February 2014
Bank of America May 2007 - October 2011
Bank of America April 2006 - May 2007
Bank of America April 2005 - March 2006
Bank of America October 2002 - March 2005
Bank of America March 2001 - October 2001
Bank of America October 1998 - June 1999
Skills
Relationship Management, Retail Banking, Banking, Consumer Lending, Cross Selling, Loans, Credit Cards, Commercial Banking, Mortgage Lending, Credit Risk, Credit, CRM, Leadership, Call Centers, Risk Management, Management, Process Improvement, Customer Service, Financial Services, Training, Portfolio Management, Team Building, Microsoft Office, Coaching, Analysis, Strategic Planning, Sales
Education
Norfolk State University 1995 — 2000
Bachelor's Degree, Interdisciplinary Studies - English-Sociology/Public Administration
JPMorgan Chase & Co. September 2015 - Present
JPMorgan Chase & Co. July 2008 - Present
Bank of America May 2007 - June 2008
Bank of America May 2004 - May 2007
Bank of America April 2003 - May 2004
Skills
Banking, Business Intelligence, Customer Service, Technical Support, Software Documentation, System Testing, Client Education, Client Counseling, Data Analysis, Sales Operations, Sales, Credit Cards, Program Management, Process Improvement
Education
Norfolk State University 1995 — 1998
Bachelor's degree, Health Information/Medical Records Administration/Administrator
Apex Systems Computer Systems AnalystNAVY EXCHANGE SERVICE COMMAND
Sentara Healthcare August 2010 - August 2011
CBN April 2008 - March 2010
Bank of America April 1994 - May 2008
Skills
Microsoft Office, Business Analysis
Education
Strayer University 2004 — 2006
MBA, Business Administration
Old Dominion University 2001 — 2002
A+ Certification, A+ Certification Classes
Norfolk State University 1990 — 1994
Bachelor of Science in Business, Information Systems Technology
Bank of America April 2012 - Present
Skills
Microsoft Office, Customer Service, Outlook, Microsoft Word, Microsoft Excel, PowerPoint, Research, Banking, Retail Banking, Sales, General Ledger, Credit, Time Management, Teamwork, Data Entry, Risk Management, Access, Marketing, Financial Analysis
Education
Norfolk State University 2004 — 2009
Business Marketing
Avis Budget Group July 2003 - Present
Bank of America May 1985 - August 2000
Education
Norfolk State University
Bachelor's degree, Business Administration and Management, General
Academic Station, LLC 2011 - Present
Time Warner Inc. May 2008 - August 2010
Bank of America September 2001 - November 2003
Skills
People Soft, Great Plains, ADP Payroll
Education
Shaw University 1996 — 1999
Bachelor of Art, Communications
Norfolk State University 1984 — 1987
Citi September 2013 - Present
Bank of America June 2012 - Present
Bank of America October 2011 - June 2012
Bank of America February 2011 - October 2011
Payless Shoe Source April 2010 - February 2011
Howard University Hospital June 2007 - August 2007
Skills
Personal Banking, Cross Selling, Branch Banking, Teller Operations, Operational Risk, Cash, Customer Service, Operational Risk..., Debit Cards, Sales, Cash Management, Internet Banking, Retail, Credit Cards, Bank Secrecy Act, AML, KYC, Accounting
Education
Norfolk State University 2005 — 2009
bachelor's, Business, Management, Marketing, and Related Support Services
Bell Multicultural High School
High School Diploma
Norfolk State University
Bachelor of Science, Business; Management
SECEP August 2014 - Present
Chartway Federal Credit Union February 2013 - October 2013
Xerox September 2012 - December 2012
NORFOLK HOUSING REDEVELOPMENT AUTHORITY August 2012 - September 2012
Nicholas Finance March 2012 - July 2012
Corinthian Colleges, Inc. March 2012 - July 2012
Workflow, Inc. March 2001 - October 2005
Bank of America June 1998 - October 2000
Skills
Credit, Microsoft Excel, Banking, Microsoft Office, Microsoft Word, Customer Experience, Clerical Skills, Access, Accounts Payable, Finance, Outlook, SAINT, Lotus Notes, Collections, Data Entry
Education
Norfolk State University 1974 — 1975
n/a, EARLY CHILDHOOD EDUCATION, 2.0
Tidewater Community College 1973 — 1975
certificate, General Office Occupations and Clerical Services, 2.9
Bank of America August 2005 - Present
Enterprise Rent-A-Car January 1999 - July 2005
Skills
Employee Relations, Employee Engagement, Performance Management, Talent Planning, Investigation, Mediation, Interviewing Skills, Mentoring, Conflict Resolution
Education
Norfolk State University
Bachelor of Applied Science (B.A.Sc.), Health Information/Medical Records Administration/Administrator
Troy State University
Master's degree, Public Personnel Management
Bank of America February 2012 - Present
SunTrust Bank May 2011 - February 2012
SunTrust Bank November 2008 - February 2012
Skills
Banking, Loans, Credit, Retail Banking, Mortgage Lending, Credit Analysis
Education
Fortis College 2009 — 2010
Diploma, Dental Assisting/Assistant
Norfolk State University 2005 — 2006
Biology
Citibank, NA October 2012 - Present
BB&T June 2010 - September 2012
BB&T Bank June 2010 - September 2012
Bank of America January 2005 - June 2010
Bank of America January 2005 - June 2010
E*TRADE Financial December 2003 - October 2004
Fidelity National June 2003 - December 2003
WAMU VA August 2002 - June 2003
Penn Federal September 1999 - August 2001
RPI Consulting NYC June 1999 - September 1999
Skills
Mortgage Underwriting, Mortgage Lending, Loans, Credit Analysis, Underwriting, Mortgage Banking, Credit, Consumer Lending, Refinance, Residential Mortgages, FHA, Credit Risk, USDA, VA loans, FHA financing, Loan Servicing
Education
Norfolk State University
Finance
Bank of America August 2001 - Present
Education
Norfolk State University 1997 — 2001
Bachelor's degree, Interdisciplinary Studies
Virginia State University
PwC January 2015 - March 2015
Thomson Reuters June 2014 - August 2014
Super World Buffet August 2010 - June 2014
Normandale Community College August 2012 - June 2013
McDonald's Corporation March 2010 - July 2010
Bank of America February 2010 - June 2010
Smart & Final February 2010 - June 2010
Skills
Sales, Leadership, Customer Service, Finance, Program Management, HTML, JavaScript, CSS, Python
Education
University of Minnesota - Carlson School of Management 2013 — 2015
Bachelor of Science in Business, Major: Accounting, Finance; Minor: Risk Management & Insurance
Queensland University of Technology 2014 — 2014
Human Resources-International Relations Short-Term Study Abroad Program
Normandale Community College 2011 — 2013
Associate of Arts (A.A.), Accounting emphasis, 4.00
San Gabriel High School
Diploma
Booker T. Washington HS August 2013 - Present
Sylvan Learning December 2011 - Present
Bank of America July 1999 - Present
Bank of America 1999 - 2013
Food Lion September 2007 - December 2009
Skills
Banking, Coaching, Credit, Loans, Mortgage Lending, Retail Banking, Risk Management, Call Centers, Leadership, Relationship Management, Strategic Planning, Team Building
Education
Old Dominion University 2013 — 2014
Career Switcher Program, Family and Consumer Sciences/Human Sciences
Norfolk State University 2000 — 2004
Bachelor's degree, Education
Tidewater Community College 1993 — 1999
Associate of Arts and Sciences (AAS), Education
Bank of America 1996 - 2013
Virginia Department Of Motor Vehicles October 1993 - March 1995
Education
Norfolk State University 1988 — 1993
Bachelor of Science (BS), Business Administration and Management, General
Henrico High School
Bank of America March 2005 - Present
Bank of America 2005 - 2013
Showboat Casino March 1997 - October 2004
Skills
Sales, Heard and resolved..., Assisted staff with..., Coordinated with other..., Built sales...
Education
Norfolk State University
Associate's degree, Finance, General
Bank of America February 2003 - Present
Bank of America 2003 - 2014
Skills
•Proven motivational..., •Strong interpersonal..., •Detail oriented with..., •Proven analytical and..., Tenacious ability to..., Credit, Management, Risk Management, CRM, Credit Risk
Education
Norfolk State University 1999 — 2004
Marketing
Bank of America March 2014 - March 2015
Bank of America August 2011 - March 2014
Bank of America February 2006 - August 2011
Bank of America October 2000 - January 2006
Education
Norfolk State University 1999 — 2003
Management and Total Quality
Bank of America August 2011 - March 2015
Bank of America May 2011 - August 2011
Educational Resources-Norfolk August 2010 - August 2011
Education
Norfolk State University 2011 — 2013
B.S, Mass Communication
Tidewater Community College 2004 — 2006
Associates Degree, General Studies