Bank of America
Industry: Investment banking company
DescriptionThe Bank of America Corporation is an American multinational investment bank and financial services company based in Charlotte, North Carolina with central hubs in New York City, London, Hong Kong, Minneapolis, and Toronto. Bank of America was formed through NationsBank's acquisition of BankAmerica in 1998. Customer service: 810 1 315-724-4022 Credit card support: 810 1 757-677-4701 CEO: Brian T. Moynihan (Jan 1, 2010–) Headquarters: Charlotte, North Carolina, United States Subsidiaries: Bank of America Merrill Lynch, Merrill Edge, Did you know: Bank of America is the ninth-largest bank in the world by total assets ($2,281.23 B). wikipedia.org
Bank of America List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Bank of America. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Bank of America Salaries. You can even request information on how much does Bank of America pay if you want to. Learn about salaries, pros and cons of working for Bank of America directly from the past employees.
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110,318 Bank of America employees in database. Find out everything there's to know about Bank of America employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Bank of America Employees
Oceans Healthcare 2012 - 2015
Wells Fargo January 2009 - 2012
Bank of America June 2006 - April 2009
Skills
Management, Administration, Leadership, Payroll, Microsoft Word, Outlook, Invoicing, Human Resources, Microsoft Office, PowerPoint, Customer Service, Executive..., Microsoft Excel
Education
North Central Texas College 2013 — 2015
Associate of Science (A.S.), Business, Management, Marketing, and Related Support Services
loanDepot LLC August 2013 - Present
loanDepot LLC August 2013 - August 2014
Bank of America November 2012 - August 2013
Qualtrust Credit Union June 2010 - October 2012
Skills
Strong verbal and..., Accuracy and Attention..., Organization and..., Problem analysis, use..., Verbal and written..., Self motivated,..., Adaptability and..., teamwork skills, quick learning skills, sales ability, customer service, Multi Tasking, Patience, Reliability, Determination, Learning Styles, Sales, Leadership, Customer Service, Loans, Teamwork, Banking, Sales Management, Credit, Loan Origination, Mortgage Banking, Mortgage Lending, Loan Servicing, FHA, Refinance, Residential Mortgages, Credit Analysis, VA Loans
Education
University of North Texas 2009 — 2011
North Central Texas College 2007 — 2009
US Trust, Bank of America December 2013 - Present
Bank of America May 2012 - December 2013
Wells Fargo Home Mortgage May 2010 - May 2012
Account Temps December 2008 - May 2010
NDSU Bison Micro Venture/North Dakota Innovative Business Competition October 2007 - March 2008
Southwest Electric January 2006 - January 2007
Skills
Multitasker, Creative Problem Solving, People Skills, organized, Customer Relations, Customer Service, Meeting Deadlines, Deadline Management, large case loads, working with others well, positive attitude, Self-management, Proactivity
Education
North Dakota State University 2002 — 2008
Bachelor of Business Administration (B.B.A.), Finance, General, 2.8
University of Sunshine CoastMaroochydore
Study Abroad, Human Resource Leadership, International Business
Bank of America April 1988 - March 2008
Idaho First National Bank May 1980 - September 1988
Skills
Customer Service, English, Microsoft Excel, Microsoft Word
Education
North Idaho College 1980 — 1982
Banking
PRIMUS Global (www.primusglobal.com) August 2013 - Present
MetroPCS August 2009 - August 2013
Bank of America July 2007 - October 2009
Education
North Lake College
Broker for E-Scrap and Plastics September 2012 - Present
Snowflake's Sales and Supplies February 2005 - November 2013
Earth First Computer Recycling and Resources April 2007 - September 2012
Earth First Computer Recycling June 2006 - April 2007
Kohl's Department Stores 2002 - 2007
ShopHQ (formerly ShopNBC) 2002 - 2006
Caribou Coffee 2002 - 2004
Bank of America 1993 - 2002
Skills
New Business Development, Sales Management, Business Development, Contract Negotiation, Negotiation, Account Management, Product Development, Strategic Planning, Business Strategy, Sales, Team Building, Marketing Strategy, Customer Satisfaction, Operations Management, Management, Project Management, Process Improvement
Education
North Hennepin Community College
Associate of Arts (AA), 3.25
Republic Health Resources June 2014 - Present
Employee Solutions, LP September 2013 - March 2014
Bank of America October 2010 - September 2013
Ricoh Business Solutions August 2009 - June 2010
HEB Wireless/Sprint October 2008 - May 2009
Verizon Plus Retail Store June 2007 - August 2008
Spherion Call Center for Nextel November 2006 - June 2007
Wal-Mart August 2005 - September 2006
Skills
Customer Service, Sales, Microsoft Office, Microsoft Excel, Microsoft Word, Money Management, Administrative..., Communication, Public Relations, Recruiting, Teamwork, Social Media
Education
The University of Texas at Arlington 2010 — 2013
Bachelor's degree, Public relations / History
North Lake College 2005 — 2010
Associate of Arts (A.A.)
Bank of America May 2011 - March 2013
Citi May 2009 - April 2011
Citi October 2007 - May 2009
Skills
Credit and Assets..., Corporate Fraud..., Desk Top Underwriter, Caculating Income..., Property Appraisal..., Copywriting, QA Underwriter, Loss Mitigation, Foreclosures, Customer Service, HAMP, SFO, Fannie Mae, Freddie Mac, HFI, DOJ, Forbearance, Microsoft Excel, Microsoft Word, Outlook, LAMP, Mortgage Lending, Loans, Finance, Financial Services, Underwriting, Mortgage Servicing, Credit, Mortgage Underwriting, Analysis, Mortgage Banking, Loan Origination, Loan Servicing, FHA, Refinance, Software Documentation, Credit Analysis, Residential Mortgages, Loan Modifications, Short Sales, Default, PeopleSoft, Risk Management, Banking, Financial Risk
Education
North Lake College 2009 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
University of North Texas 2008 — 2009
STCU June 2012 - Present
Bank of America May 2011 - June 2012
JCPenney March 2010 - September 2011
Pawn 1 August 2008 - October 2009
Skills
Consumer Lending, Loans, Credit, Banking, Call Centers, Credit Analysis, Credit Unions, Customer Service, Outlook, Microsoft Excel, Time Management, PowerPoint, Debit Cards, Sales, Public Speaking, Risk Management, Financial Services, Retail, Loan Origination, Deposits, Lines Of Credit, Payments, Credit Cards, Relationship Management, Loan Servicing, Financial Institutions, Internet Banking, Teller Operations, Microsoft Word, Telephone Skills, Home Equity Loans, Data Entry, Credit Risk, Cash Management, Branch Banking, Teamwork
Education
Western Governors University 2015 — 2015
Bachelor of Business Administration (B.B.A.), Marketing Management
Lewis-Clark State College 2014 — 2015
Business Administration and Marketing
North Idaho College 2010 — 2013
Associate of Science (AS), Business Administration
McKesson Pharmaceutical August 2015 - Present
RealPage, Inc. December 2013 - February 2015
AMN Healthcare April 2013 - September 2013
Bank of America June 2009 - April 2013
Bank of America November 2009 - December 2010
Bank of America June 2009 - November 2009
Skills
Project Management, Data Administration, Client Presentation, Financial Audits, Manage Client..., Territory Account..., Troubleshooting, Mortgage Banking, Asset Management, Microsoft Excel, Banking Software, Technical Support, Information Technology, Photoshop, access management, Password Management, Data Analysis, Third Party Vendor..., Flow Charts, Recruiting, Customer Service, Short Sales, Time Management, Microsoft Office, Six Sigma, Spreadsheets, Direct Sales, Financial Analysis, Microsoft Word, Data Management, Negotiation, PowerPoint, Sales Management, Financial Risk, Outlook, Database Security, Bankruptcy, Remedy Ticketing System, AS400 Administration, Research, Collections, Data Collection, Client Counseling, Internal Audit, Foreclosures, Public Speaking, Amdocs Clarify, REO, Global Sourcing, Talent Acquisition
Education
North Central Texas College 2015 — 2017
Cyber Security Certification, Cyber/Computer Forensics and Counterterrorism
Tarrant County College 2010 — 2011
Managment Information Systems
Billy Ryan High 1994 — 1998
Diploma
Bank of America October 2011 - June 2014
Bank of America August 2009 - October 2011
Skills
Microsoft Office, Management, Leadership, Research, Microsoft Word, Microsoft Excel, PowerPoint, Sales, Training, Loans, Mortgage Lending
Education
North Lake College
New York Life Insurance Company July 2014 - Present
MCF Construction August 2012 - March 2013
3rd Generation Plumbing September 2011 - August 2012
Turner Lending/CrediWize Credit Restoration/Meridian Mortgage/Fidelity Lending February 2010 - May 2011
Centennial Bank of Florida June 2008 - June 2009
FL Dept. of Health, Monroe County Health Department March 2006 - May 2008
KeysFirst Mortgage January 2005 - March 2006
Wells Fargo Home Mortgage June 2001 - January 2005
Bank of America April 1998 - May 2001
Fee Appraiser & Consultant 1996 - 2001
Skills
Public Speaking, Team Building, Management, Budgets, Marketing, Building Relationships, Business Development, Networking, Communications, Problem Solving, Leadership, Sales, Strategic Planning, Time Management, Financial Services, Small Business, Investment Properties
Education
American Institute of Banking 1988 — 1989
Commercial Lending Diploma, Commercial Banking
American Inspectors Institute 1986 — 1986
Graduate Inspectors Institute Designation, Construction Inspection
North Lake College 1981 — 1986
AS Business, Real Estate, 4.0
Kaufman High
Leadership Monroe County
Textron Corporate August 2015 - Present
Textron - Kautex July 2014 - July 2015
Bank of America December 2011 - March 2014
Bell Helicopter June 2013 - August 2013
Citi March 2009 - December 2011
J.P. Morgan October 2007 - March 2009
Au Bon Pain April 2006 - October 2007
Starbucks March 2007 - June 2007
Members February 2006 - April 2006
Productos Exclusivos March 2004 - December 2005
Education
Texas Christian University 2011 — 2014
Bachelor's degree, Economics/Finance
North Lake College
Associate, Science; Business
Ebel Integrators August 2010 - Present
U.S. Bank 2005 - 2009
Bank of America 2000 - 2005
Safety-Kleen 1992 - 2000
Skills
Business Telephone..., Network Design, System Administration, VoIP, Security Systems..., Access Control, Structured Cabling
Education
University of Mary 2007 — 2009
Bachelor's degree, Business Administration and Management, General
North Dakota State University 1988 — 1992
Continuing Education, Business Administration, Management and Operations
T-Mobile April 2013 - Present
Bank of America September 2011 - January 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing
Education
North Lake College 2013 — 2013
Certification, CCNA, CCNP
Micro Computer Systems, Inc. January 2010 - Present
Go Green Mortgage May 2009 - March 2010
Bank of America June 2005 - September 2008
Skills
Salesforce.com, Sales, Customer Service, Account Management, CRM, Business Development, Cold Calling, SaaS, Leadership, Microsoft Office, Sales Process, Sales Management, Solution Selling, Banking, Training, Direct Sales, Management
Education
North Dakota State University 1999 — 2004
BS, Management Information Systems
Energy Drilling November 2013 - Present
Savanna Energy Services Corp. September 2012 - April 2013
CanElson Drilling Inc. March 2012 - September 2012
Bank of America 2009 - 2011
Skills
Oil/Gas, Petroleum, Risk Assessment, Procurement, Supervisory Skills, Onshore, Gas, Project Planning, Oilfield, Upstream, Natural Gas, Risk Management, Energy, Drilling, Oil & Gas Industry, Petroleum Engineering, Offshore Drilling, Energy Industry, Completion, Pressure, Inspection, Workplace Safety, Incident Investigation, Safety Management..., Pipelines, Commissioning, Contract Management, First Aid, H2S, Hazard Identification, Logging, Occupational Health
Education
North Lake College
Human Behavior
PrimeLending July 2014 - Present
Weichert Realtors-Tower Properties April 2012 - May 2014
Bank of America March 2005 - October 2008
Edina Realty Mortgage March 2003 - January 2005
Skills
Real Estate, Marketing, Refinance, Mortgage Lending, Investment Properties, Residential Homes, Real Estate Transactions, Sales and Marketing, Social Media, World Class Customer..., Loans, Event Planning
Education
North Hennepin Community College 1988 — 1989
Legal Assistant/Paralegal
Hastings High School
Cruzin Scooters July 2013 - Present
Bank of America July 2011 - July 2013
Bank of America May 2004 - July 2011
Skills
Direct Endorsement FHA..., LAPP/SAR VA Underwriter, H&R Bock Certified Tax..., Credit Analysis, Management, Finance, Mortgage Lending, Underwriting
Education
North Dakota State University 1977 — 1982
Bachelor's Degree, Business Administration, Management and Operations
Currently seeking new opportunity January 2015 - Present
Caliber Home Loans 2012 - 2013
Bank of America January 2009 - October 2012
Skills
Mortgage Lending, Mortgage Banking, Customer Service, Collections, Analysis, Credit, Management
Education
North Lake College 2013 — 2013
Mortgage Lending, Underwriting, Mortgage Banking
Consumer Direct Mortgage July 2014 - Present
Bank of America January 2009 - July 2014
Health Benefits Direct January 2008 - January 2009
CMP COMMERCIAL January 2007 - June 2008
ABN AMRO Bank N.V. January 2001 - November 2007
Superior Bank June 1999 - January 2001
Postal and Professional Credit Union August 1997 - June 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, FHA, Loans
Education
Rutgers, The State University of New Jersey-New Brunswick 1995 — 1996
Finance and Financial Management Services
North Central Texas College 1991 — 1993
Accounting and Finance
Bank of America January 2000 - Present
Bank of America December 2007 - July 2010
Bank of America January 2000 - December 2007
Skills
Analysis, Management, Quality Assurance, Leadership, Training, Banking, Team Management, Team Leadership, Portfolio Management, Financial Risk, Auditing, Testing, Policy, Process Improvement, Mortgage Lending
Education
North Lake College
Recovco Mortgage Management August 2015 - Present
Bank of America April 2014 - July 2015
Regions Mortgage November 2013 - April 2014
JPMorgan Chase & Co. May 2012 - November 2013
BBVA Compass February 2011 - May 2012
First American Title April 2009 - February 2011
Bank of America May 2007 - April 2009
HSBC March 2006 - May 2007
Bank of America January 2002 - March 2006
Skills
Mortgage Lending, Loan Origination, Refinance, Credit Analysis, FHA financing, Home Equity Loans, FHA, VA loans, Underwriting, Mortgage Underwriting, Branch Banking, First Time Home Buyers, Strategic Financial..., Retail Banking, Cross Selling, Government Loans, Branch Management, Relationship Management, Finance, Home Equity Lines of..., Mortgage Banking, Real Estate, Mortgage Servicing, Loan Servicing, Credit, Customer Service, Sales, Management, Financial Analysis, Portfolio Management, Risk Management, Credit Risk, Loss Mitigation
Education
North Lake College
Apple July 2012 - Present
T-Mobile USA June 2008 - July 2012
Bank of America January 2006 - May 2007
Cingular Wireless April 2004 - June 2005
Nextel Communications/ Ibase Consulting November 2003 - April 2004
Development September 2002 - May 2003
Skills
Various Microsoft &..., Lotus Applications..., Oral/Written..., Wireless Switch..., Wireless, Networking
Education
North Lake College
no, Electrical Engineering; Network Engineering
Prairie View A&M University
Electrical Engineering; Network Engineering
South Oak Cliff High School
yes, Basic Studies
Exeter Finance Corp April 2013 - Present
Homeward Residential, Inc. September 2005 - April 2013
EMC Mortgage 2001 - 2005
Bank of America 2000 - 2001
Skills
Customer Service, Quality Assurance, Call Center, Loan Modifications, Loan Documents, Mortgage Modification, Mortgage Servicing, Call Centers, Microsoft Excel, LPS, Bilingual-English/Spanis..., PowerPoint, Lotus, AS400 system, Compliance, 10 Key, Loans, Microsoft Word, Microsoft Office, Negotiation, Research, Windows, Coaching, Mentoring, Default, Loss Mitigation, Software Documentation, Quality Control, Credit, Regulatory Requirements, Leadership, Residential Mortgages, Visio, Employee Training, Loan Servicing, Mortgage Lending, HAMP, Mortgage Underwriting, LPS Desktop, Mortgage Banking, Calibration
Education
North Lake College
Bryan Adams High School
State Farm Insurance February 2001 - Present
Bank Midwest March 1999 - February 2001
Bank of America November 1992 - December 1998
Skills
Term Life Insurance, Life Insurance, Investments, Fixed Annuities, Long-term Care, Whole Life, Health Insurance, Universal Life, Homeowners, Long Term Care Insurance
Education
North Dakota State University 1977 — 1981
Math and Science
U.S. Trust August 2015 - Present
Bank of America March 2013 - Present
Bank of America September 2006 - March 2013
Circuit City October 1996 - August 2006
Skills
Credit, Retail Banking, Sales Management, Consumer Lending, Loss Prevention, Profit, Operations Management, Performance Management, Retail, Banking, Income Statement, Customer Experience, Customer Satisfaction, Team Building, Leadership, Self Management, Team Management, Associate Development, Action Oriented, Strategic Communications
Education
North Central College 1996 — 2000
Bachelor of Science, Business Management
Seiler LLP September 2014 - Present
Fahr LLC March 2013 - August 2014
Bank of America November 2012 - March 2013
The FRS Company August 2011 - November 2012
Self Employed Design Consultant May 2004 - November 2012
Forest Stewardship Council U.S. January 2010 - September 2011
Greenpeace February 2008 - January 2010
Equinox 2010 - 2010
Skills
Training, Non-profits, Fundraising, Project Management, Sustainability, Budgets, Social Media, Marketing Strategy, Research, Strategic Planning, Public Speaking, Blogging, Management, Salesforce.com, Public Relations, Nonprofits, Entrepreneurship, Time Management, Leadership, Social Media Marketing, Event Management, Marketing
Education
North Dakota State University
MS, Horticulture
North Dakota State University
BS, Horticulture
Bank of America June 2015 - Present
Summit Funding, Inc. June 2014 - Present
184 Loan Officer January 2004 - July 2012
Canyon National Bank 2004 - 2011
Skills
Loans, VA loans, Mortgage Lending, Banking, Mortgage Banking, FHA, Credit, Customer Service, Team Building, Refinance, USDA, Consumer Lending, Employee Benefits, HUD, Real Estate, Investment Properties, Foreclosures, Commercial Lending, Teaching, VA Loans
Education
North Idaho College 1996 — 1998
Hennepin County September 2015 - Present
Acro Service Corp January 2015 - August 2015
Bank of America August 2014 - January 2015
Kforce Inc July 2014 - August 2014
MediMedia USA June 2008 - June 2014
Be The Match operated by National Marrow Donor Program May 2004 - June 2008
Skills
VoIP, Avaya, Telecommunications, Telephony, IP, Troubleshooting, Networking, IVR, ACD, CTI, Software Installation, Testing, Management, Voice Mail, Enterprise Software, Call Centers, Avaya Technologies
Education
North Hennepin Community College 2003 — 2004
Project Management Certificate, Adult and Continuing Education Administration
Western Technical College 2000 — 2001
Networking and Switching, Information Technology
Western Technical College 1987 — 1990
Microcomputer Technology, Information Technology
Mercy Medical Center – North Iowa August 2013 - Present
IOOF Home December 2008 - October 2012
Bank of America April 2009 - February 2010
Skills
Human Resources, Employee Benefits, Office Administration, Customer Service, Office Management, Healthcare, Interviews, Data Entry, Administrative..., Staff Supervision, Microsoft Word, Banking, Cash Handling Experience, Microsoft Excel, Filing, Onboarding, Leadership, Payroll, Employee Relations, Hiring, Management, Training
Education
Upper Iowa University 2014 — 2015
Bachelor's degree, Health Services Administration
North Iowa Area Community College 2010 — 2011
Associates of Science of Business (ASB), Business Administration and Management, General
North Iowa Area Community College 2005 — 2007
Associate of Arts (AA), Associate of Science (AS), General Studies
Washington Federal April 2014 - August 2015
Advantage Technical Resourcing April 2014 - June 2015
Advantage Technical Resourcing March 2012 - June 2015
Bank of America July 2012 - October 2013
Bank of America September 2011 - July 2012
Skills
Time Management, Customer Service, Management, Payroll, Training, Finance, Technical Support, Outlook, Program Management, Recruiting, Microsoft Excel, Call Centers, Microsoft Office, REO, Mortgage Lending, Loan Origination, Microsoft Word, Loans, Public Speaking, Team Building, Mortgage Banking, Residential Mortgages, Leadership
Education
North Lake College 2013 — 2015
Associate of Arts and Sciences (A.A.S.), Mortgage Banking
Dillard University 2001 — 2005
Elementary Education, Elementary Education and Teaching
U.S. Bank September 2015 - Present
Gap Inc./ Banana Republic June 2015 - Present
HomeServices Lending, LLC June 2015 - August 2015
DCS Global Systems, Inc September 2013 - April 2014
Bank of America August 2011 - March 2013
Texas Tornado Hockey 2012 - February 2013
FC Dallas 2011 - 2012
Chase Paymentech April 2011 - July 2011
Saxon Mortgage July 2009 - March 2011
Wells Fargo February 2004 - February 2009
Education
Ambassador Bible College 2014 — 2015
Theology/Theological Studies
University of Minnesota-Twin Cities 2003 — 2006
Business Administration and Management, Finance
North Hennepin Community College 2001 — 2003
Associate's Degree
Wayzata High School
High School
Safeguard Properties August 2013 - Present
Safeguard Properties REO October 2012 - August 2013
Bank of America April 2009 - October 2012
Skills
Banking, Credit, Loans, Mortgage Lending, Retail Banking, Mortgage Banking, Commercial Banking, Credit Risk, Credit Cards, Risk Management, Relationship Management, Call Centers, Portfolio Management, Consumer Lending, Cross Selling, FHA, Financial Services, Foreclosures, REO
Education
North Lake College 2006 — 2007
Brookhaven College
Bank of America November 2013 - May 2014
JPMorgan Chase February 2012 - October 2012
United States Marine Corps July 2005 - July 2010
Carrera's Tex-Mex June 2003 - July 2005
Skills
Microsoft Office, Microsoft Excel, Team Leadership, Leadership, Military, Customer Service, Government, Risk Management, Data Entry, PowerPoint, Microsoft Word, Teamwork, Outlook, Critical Thinking, Security, Spanish, Security Clearance, Social Media, Strategic Planning, Time Management, Inventory Management, Troubleshooting, Training, Analysis, Leadership Development
Education
The University of Texas at Arlington 2014 — 2018
Bachelor of Science (B.Sc.), Mechanical and Aerospace Engineering
North Lake College 2010 — 2013
Associate's degree, Liberal Arts and Sciences/Liberal Studies
St. Cloud Federal Credit Union November 2011 - Present
Bank of America June 2006 - November 2011
Wells Fargo Home Mortgage February 2005 - June 2006
Skills
Mortgage Banking, Refinance, FHA, Loan Origination, Mortgage Lending, Real Estate, USDA, Residential Mortgages, FHA financing, Certified Mortgage..., Construction Loans, Mortgage Underwriting
Education
North Hennepin Community College 1987 — 1988
Cert, Banking & Finance
Ursus Advisors, LLC 2013 - 2014
Bank of America September 2011 - July 2013
Fidelity National Financial June 2009 - September 2011
Bank of America August 2006 - June 2009
Denton County Title Company 1994 - 2006
Skills
Mortgage, Banking, Funding, Refinance, FHA, Real Estate Transactions, Legal Research, Title Insurance, Team Management, Closing Deals, Mortgage Lending, Notary Public, Underwriting, Closings, Management, Mortgage Banking, Escrow, Default, Sellers, Mortgage Servicing, Loans, Foreclosures, Deal Closure
Education
University of North Texas 2014 — 2015
Paralegal
North Central Texas College 2004 — 2005
North Central Texas College 1991 — 1993
Bank of America December 2001 - Present
APPLIED POWER INC. - APW 1998 - 2001
Nalco Chemical Company 1995 - 2000
Skills
Risk Management, Project Portfolio..., Process Improvement, Process Engineering, Six Sigma, Banking, Portfolio Management, IT Strategy, Vendor Management, SDLC, Enterprise Architecture, Business Analysis, Program Management, Business Process..., PMO, Operations Management
Education
North Central College 1998 — 2000
MBA, Business - Change Management
University of South Carolina-Columbia 1989 — 1993
Bach of Science, Chemical Engineering
Heritage Bank NW April 2015 - Present
AmericanWest Bank January 2014 - March 2015
Bank of America April 2012 - August 2013
JPMorgan Chase October 2010 - April 2012
Wells Fargo Bank February 2010 - October 2010
Wells Fargo Bank July 2006 - February 2010
Wells Fargo Bank January 2005 - July 2006
Skills
Small Business, Credit, Small Business Lending, Retail Banking, Loans, Consumer Lending, Investments, Commercial Lending, Commercial Banking, Credit Analysis, Mortgage Lending, Banking, Lines Of Credit, Cross Selling, Branch Management, Mortgage Banking, Treasury Management, Portfolio Management, Commercial Mortgages, Refinance, Deposits, SBA, Underwriting, Relationship Management, Financial Services, Construction Loans, Finance, Credit Risk, Asset Based Lending, Series 6, Merchant Services, Credit Cards, Wealth Management, FHA, Loan Origination, Financial Analysis, Cash Management, Business Development
Education
Spokane Community College 2000 — 2001
Fire Science
Valencia College 1999 — 2000
EMT
North Idaho College 1998 — 1999
General Studies
JPMorgan Chase & Co. November 2014 - Present
JPMorgan Chase & Co. November 2012 - November 2014
JPMorgan Chase & Co. June 2011 - October 2012
Dyck-O'Neal, Inc. November 2010 - May 2011
Bank of America March 2009 - November 2010
Helio October 2006 - June 2007
Skills
70 WPM, Mortgage Banking, Training, Customer Service, Call Centers, Foreclosures, Loss Mitigation, Loan Modifications, Microsoft Office, Windows 7, Windows 8, 10 Key, MSP430, Organization Skills, At Multitasking, Mortgage Servicing, Sales, Time Management, Team Building, Team Leadership, Team Motivation, Leadership, Negotiation
Education
North Lake College
Associate of Arts and Sciences (AAS), Business Administration and Management, General
HomeCare of the Rockies, Inc. January 2015 - Present
Intrado May 2014 - Present
Payment National Integrety & Service March 2014 - March 2014
Elevations Credit Union July 2013 - January 2014
Bank of America March 2012 - July 2013
Ces Credit Union December 2005 - October 2011
Skills
Loans, Insurance, Internal Audit, Banking, Credit, Mortgage Lending, FHA, Finance, Financial Analysis, Retail Banking, Underwriting, Risk Management, Consumer Lending, Credit Analysis, Customer Service, Commercial Lending
Education
North Central State College 2003 — 2005
Radiological Sciences
Smoke Grill a Southeast Urban Company March 2013 - Present
South East Urban Publishing & Entertainment December 2012 - Present
Raine Entertainment- Entertainment Manager, Recruiter, Producer & Writer January 2003 - December 2011
Bank of America October 2010 - July 2011
Wells Fargo Home Mortgage August 1998 - June 2008
Skills
Microsoft Excel, Investment Properties, Microsoft Office, Strategic Planning, PowerPoint, Microsoft Word, Portfolio Management, Forecasting, Loan Modifications, Human Resources, Risk Management, Foreclosures, Real Estate, Vendor Management, MISE EN Place & Knife..., Basic Food Prep, Menu Planning, Catering, Soups, Sauces, Marinades, Simple & Compound Salads, Blanching and Refreshing, Sauté, Grilling, Wet Heat Cooking, Thickeners, Reductions,..., Buffet Presentations, Meat Carving & Serving, Garnishes, Baking, Hospitality, Small Business Lending, HAMP, PeopleSoft, Marketing Strategy, Cold Calling, Banking, Mortgage Lending, Management, Mortgage Banking, Loans, Credit Analysis, Credit, Customer Service, Analysis, Call Centers, FHA, Mortgage Servicing, Leadership, Finance, Process Improvement, Training
Education
UNC Charlotte 1992 — 1996
B.A. English/ Creative writing with concentration in music, English-Creative Writing with Concentration in Public Relations
North Greenville University 1988 — 1989
English- Music/ Liberal Arts
SunTrust Bank June 2008 - June 2009
Bank of America December 2004 - May 2008
Bank of America December 2002 - December 2004
Bank of America September 1999 - December 2002
Bank of America March 1998 - September 1999
Bank of America June 1994 - March 1998
Education
University of North Texas 2013 — 2014
B.A.A.S in Applied Technology and Performance Improvement, Summa Cum Laude, Emphasis on Performance Improvement, Distance Delivery, and Instructional Design
North Lake College 2010 — 2013
AS, Business, 4.0
PNC January 2015 - Present
Bank of America August 2006 - December 2014
Salt Creek Ballet August 2001 - July 2005
Skills
Associate Development, Business Analysis, Customer Experience, Operational Excellence, Sales Management, Solution Development, Solution Implementation, Customer Retention
Education
Northern Illinois University 2006 — 2009
Master of Business Administration (MBA), Business Administration and Management, General
North Central College 2000 — 2004
Bachelor of Arts (B.A.), Political Science
Marketplace Home Mortgage February 2013 - Present
Caliber Funding, LLC October 2010 - February 2013
Prospect Mortgage Company October 2009 - October 2010
Bank of America September 2007 - September 2009
American Residential Mortgage June 2005 - June 2007
GR LENDING CORP April 2003 - April 2007
Skills
Mortgage Banking, Refinance, Mortgage Lending, Loans, Real Estate Transactions, FHA, FHA financing, Real Estate, VA loans, Finance, Reverse Mortgages, Loan Origination, Certified Mortgage..., USDA, Residential Mortgages
Education
North Hennepin Community College 1985 — 1986
Bank of America December 2013 - Present
Bank of America June 2012 - December 2013
Bank of America June 2007 - June 2012
Bank of America August 2004 - June 2007
Skills
Banking, Loans, Credit, Retail Banking, Commercial Banking, Consumer Lending, Small Business Lending, Mortgage Lending, Credit Analysis, Commercial Lending, Cross Selling, Lines Of Credit, Financial Analysis, Customer Service, Loan Origination
Education
North Lake College 2009 — 2011
Associate of Science (AS)
YMCA of Greater Detroit, Farmington Branch November 2014 - Present
South University Novi April 2013 - December 2014
Bank of America October 2012 - November 2014
South University Novi 2012 - 2014
South University Novi 2012 - 2014
Payless ShoeSource November 2010 - October 2012
maurices August 2007 - September 2010
Skills
Management, Handle Confidential..., Time Management, Customer Service, Product Promotion, Supply Management, Small Group Managment, Cash Handling Experience, Sales, Selling, Food Service Sanitation
Education
South University Novi 2012 — 2014
Bachelor of Business Administration (BBA), Business
North Central Michigan College 2006 — 2007
General Studies, N/A
Ellsworth Community High School
High School
Solutionstar Settlement Services April 2013 - Present
US Small Business Administration December 2012 - February 2013
Fannie Mae April 2012 - July 2012
JPMorgan Chase January 2012 - April 2012
Saxon Mortgage June 2010 - January 2012
Bank of America March 2009 - June 2010
Zucker, Goldberg & Ackerman July 2007 - July 2008
First American June 2005 - July 2007
Centex Home Equity October 2003 - April 2004
Centex Home Equity August 2002 - October 2003
Skills
Analytics, Process Improvement, Performance Management, Mortgage Servicing, Bankruptcy, Underwriting, Call Center, Loan Origination, Mortgage Lending, Loss Mitigation, Mortgage Banking, Credit, Residential Mortgages, Foreclosures, Loans, Loan Servicing, Default, Loan Modifications, FHA, Portfolio Management, REO, Short Sales, Financial Risk, VA loans, Credit Analysis, Government Loans, Home Equity Loans, Training, Risk Management, Analysis, Fraud, Real Estate, Real Estate Financing, Asset Management, Relationship Management, Financial Services, Real Estate Transactions, LPS, Appraisals, Negotiation
Education
North Central University 1995 — 2001
BS, Mass Communications
USAA January 2013 - Present
Bank of America September 2010 - January 2013
Skills
Banking, Customer Service, Loans, Credit, Microsoft Office, Insurance, Finance, Underwriting, Mortgage Banking, Credit Analysis, Java, Software Development
Education
North Lake College 2014 — 2017
Associate of Arts (A.A.), Computer Software Engineering
Bank of America August 2015 - Present
Gordon Biersch Brewery Restaurant May 2015 - Present
Freedom Fire & Safety April 2014 - April 2015
Multiview July 2013 - March 2014
Cokers Barbeque August 2012 - July 2013
United States Navy April 2008 - April 2012
Skills
Military Training, Military Experience, Operational Planning, Security Clearance, Force Protection, Military Operations, Military Logistics, Lead Generation, Leadership, Tactics, Intelligence Analysis, Air Traffic Control, Tactical Data Links, Telecommunications, Marketing, Online Advertising, Sales
Education
North Lake College 2014 — 2018
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
The Yankee Candle Company, Inc. November 2014 - Present
American Eagle Outfitters April 2014 - November 2014
Starbucks May 2013 - November 2014
Hilton Cleveland-East Beachwood October 2011 - April 2012
Chuck Nicholson’s Mazda/GMC April 2011 - October 2011
H-E-B Grocery August 2009 - September 2010
Bank of America May 2009 - November 2009
GarageTown Texas/Rolling Meadows Ranch June 2008 - January 2009
Skills
Public Speaking, Customer Service, Hospitality, Customer Satisfaction, Management, Coaching, Research, Strategic Planning, Team Building
Education
North Idaho College 2006 — 2007
Counseling Psychology
University of Kentucky 2005 — 2006
Counseling Psychology
Capital One 2010 - Present
Bank of America 2009 - 2010
Omni Hotels 2007 - 2007
Skills
Customer Service, Project Management, Banking, Office Administration, Front Office Operations, Billing Process, Report Preparation, Vendor Management, File Management, Event Planning, Inventory, Data Analysis, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, QuickBooks
Education
North Central Texas College
Nationstar Mortgage February 2015 - Present
Wells Fargo Home Mortgage July 2014 - February 2015
Bank of America February 2008 - November 2013
Skills
Purchase Financing, Spanish-speaking, Refinance, FHA, VA loans, Real Estate, Credit Analysis, Harp, Investment Properties, Loans, Mortgage Banking, Mortgage Lending
Education
North Lake College 2004 — 2007
2 Year Associates, Mortgage Banking
United Central Bank July 2011 - Present
CompuCom April 2011 - July 2011
Bank of America November 2010 - March 2011
Expedia, Inc. May 2007 - March 2010
AllianceBernstein June 2006 - February 2007
Citi January 2005 - May 2006
Power Moves Inc January 2004 - January 2005
Northrop Grumman Corporation January 2002 - January 2004
Stream InternationalDec January 2001 - March 2002
Skills
Information Technology, IT Infrastructure..., IT Operations Management, IT Ops, Active Directory, Windows Server, Servers, Microsoft Exchange, Cisco Technologies, Network Administration, XP, Operating Systems, Switches, Routers, Troubleshooting, Technical Support, Security, Software Documentation, Windows XP, Networking, Hardware, Software Installation, System Administration
Education
North Lake College 2002 — 2009
Associate Degree, Computer Science
Bank of America Owner/ManagerMaintain It Now LLCJune 2012 - Present
Skills
Business Management, Property Management, Property Preservation...
Education
North Greenville University 2004 — 2007
Bachelor of Business Administration (B.B.A.)
North Greenville University 2004 — 2007
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
North Lake College June 2014 - Present
Selene Finance LP June 2014 - Present
The Salvation Army June 2013 - June 2014
MSI January 2012 - May 2013
Work Way/ First American Title December 2011 - January 2012
CoreLogic November 2010 - November 2011
Rels Settlement services April 2010 - November 2010
Bank of America January 2009 - March 2010
DFW Forclosure November 2008 - January 2009
Skills
Loan Origination, Loan Servicing, BPO, HUD, Sales, Customer Satisfaction, Title Searches, Fannie Mae, Typing, Document Review, Communication, FHA Financing, Conventional Financing, USDA, Tax Analysis, Software Escrow, ARM Loans, USDA Rural Housing, Analytical Skills, POS Material, AS400 Administration
Education
North Lake College 2014 — 2016
Associate's Degree, Business Administration and Management, General, 3.5
John Adams High School 2004 — 2008
High School Diploma
Ready To Go 2014 - Present
Bank of America October 2012 - January 2014
The Airport Valet May 2007 - April 2012
Skills
Management, Price Quotes, Customer Service, Data Entry, Dispatching, Appointment Scheduling, Truck Driving, Forklift Operation, Communication, Risk Management, Administrative..., Banking, Credit, Teamwork, Telephone Skills, Heavy Lifting, Windows, Microsoft Office, Microsoft Word, Microsoft Excel, Outlook, Social Media
Education
The University of Texas at Arlington 2007 — 2010
Bachelor of Music, Music Media
North Lake College 2004 — 2006
General Studies
Trinity High School 2001 — 2004
High School Diploma
Bank of America December 2014 - Present
Bank of America January 2014 - December 2014
Bank of America January 2012 - January 2014
Bank of America November 2008 - January 2012
ArrowStream September 2006 - October 2008
TCF Bank November 2005 - October 2006
Skills
Banking, Credit, Retail Banking, Call Center, Customer Service, Risk Management, Process Improvement, Customer Satisfaction, Microsoft Excel, Mathematics, Training, Internal Audit, Accounts Receivable, Management, Account Reconciliation, Leadership, Analysis, Microsoft Office, Microsoft Word, Financial Risk, Outlook, Operations Management, Logistics, Team Building
Education
North Central College 2001 — 2006
Bachelor's degree, Mathematics
Compliance Advisory Services, LLC January 2015 - Present
Notre Dame Federal Credit Union July 2011 - Present
Wells Fargo October 2008 - April 2010
Bank of America June 2006 - September 2008
Citi December 2002 - May 2006
Federal Bureau of Investigation February 1997 - April 2000
United States Navy October 1991 - September 1999
Skills
OFAC, Bank Secrecy Act, AML, Certified Anti-Money..., Anti Money Laundering, Counterintelligence, Counterterrorism, Surveillance, Counter Surveillance, Investigations, Operational Risk..., Financial Risk, Banking, Risk Management, Management, Mortgage Lending, Loans, Private Investigations, Security Clearance, USA PATRIOT Act, Auditing, Fraud, Risk Assessment, Customer Service, Leadership, KYC, Team Building, Process Improvement, Consumer Lending, Investigation, National Security, Financial Analysis, Credit Unions
Education
University of Notre Dame - Mendoza College of Business
Master of Business Administration (MBA)
FBI Academy 1997 — 1998
Counterterrorism / Foreign Counterintelligence, National Security Division
North Central College
Political Science / Economics
Private Wealth Consultants, Ltd. June 2015 - Present
Directions Credit Union October 2014 - June 2015
Bank of America July 2013 - May 2014
Skills
Sales, Customer Service, Microsoft Office, Cultural Anthropology, Retail Banking, Qualitative Research, Quantitative Research
Education
Grand Valley State University 2011 — 2013
Bachelor of Arts (B.A.), Anthropology
North Central Michigan College 2009 — 2011
Bank of America October 2010 - Present
Max Furniture 2004 - 2006
Relax The Back 1998 - 2004
Skills
Loan Servicing, Customer Service, Mortgage Servicing, Customer Satisfaction, Loans, Long-term Customer..., Communication Skills, Oral & Written..., Credit, Retail, Connecting People, Collections, Customer Escalation..., Home Retention, Research, Dispute Resolution, Call Centers, Ergonomics
Education
North Central Texas College
Associate of Arts (A.A.), General Studies
Bank of America October 2013 - Present
Bank of America October 2013 - Present
Skills
Banking, Customer Service, Leadership, Credit, Retail Banking, Team Building, Microsoft Word, Credit Analysis, Sales Management, Finance, Sales, Event Planning, Public Speaking
Education
North Idaho College 2011 — 2013
Freeman September 2015 - Present
CExchange October 2012 - March 2015
RadioShack May 2011 - September 2012
Ambit Energy January 2010 - May 2011
TeoTios, Inc. December 2006 - December 2009
Stratosphere Creative June 2009 - October 2009
ClubCorp October 2002 - December 2006
ClubCorp February 1999 - October 2002
Bank of America January 1993 - January 1998
Bank of America April 1991 - January 1993
Skills
Project Management, Project Plans, Project Planning, User Acceptance Testing, Mobile Devices, Mobile Applications, Budgets, Social Media, CRM, E-commerce, Account Management, Web Design, Web Development, Usability, HTML, Team Management, Multimedia, Video, XHTML, Scope Management, Timelines, Web Architecture, Technical Requirements, Social Media Marketing, Analytics, Use Case Analysis, User Stories, Management, Leadership, Web Analytics, SEM, Email Marketing, Marketing, Online Marketing, Digital Marketing, Marketing Strategy, Entrepreneurship
Education
University of North Texas 1999 — 2002
Master of Science (M.S.)
SMU 2005 — 2006
Graduate Marketing Certification
University of North Texas 1996 — 1999
Bachelor of Arts (B.A.)
North Lake College 1993 — 1996
Associate of Arts (A.A.)
FirstCity Financial Corporation April 2015 - Present
Robert Half February 2015 - April 2015
PrideStaff October 2014 - December 2014
Citi 2010 - 2013
Citi Financial Auto 2009 - 2010
Lincoln Property Company 2007 - 2008
Wells Fargo 2006 - 2007
Compass Bank 2005 - 2006
Bank of America 2003 - 2005
Texas Army National Guard 1998 - 2001
Skills
Property Management, Real Estate, Sales, Fraud, Compliance, Coaching, Small Business, Customer Service, General Ledger, Loans, Office Administration, Office Management, Risk Assessment, Leadership, Research, Building Relationships, Identifying Client Needs, Military Experience, Contractual Agreements, Contract Law, Agency Relationship..., Diversity, Cultural Diversity, Women's Studies, Great eye for detail, Great Organizer, Sellers, Management, Investors, FHA, Training, First Time Home Buyers, Negotiation, Marketing
Education
Texas Woman's University 2009 — 2013
Bachelor's degree, Government and Women's Studies
North Lake College 2013 — 2014
Certificate in Real Estate, Real Estate
Uplift Education July 2015 - Present
Irving Community Television Network September 2013 - Present
Arlington ISD August 2014 - June 2015
Grand Prairie AirHogs May 2013 - September 2013
Bank of America April 2011 - September 2013
Irving ISD August 2009 - February 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Public Speaking, Facebook, Twitter, Internet Explorer, Firefox, Google Chrome, Final Cut Pro, Premiere, DVD Studio Pro, Bilingual, InDesign, YouTube, Forums, Blogging, Wordpress, Opera, Safari, Journalism, Social Media, Social Networking, Video Editing, Photography, AP style writing, Deposits, Adobe Acrobat
Education
The University of Texas at Arlington 2012 — 2013
Bachelor of Arts in Communications, Journalism
North Lake College 2010 — 2011
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Bank of America September 2005 - Present
Pillar Real Estate Investments 2005 - Present
Nextvu 2004 - 2004
Sears September 2000 - June 2003
Mortgage.com 2003 - 2003
Paranet January 1998 - September 2000
Sprint Paranet 1998 - 2000
Sprint 1998 - 2000
Blackwell Consulting Services January 1996 - December 1998
Sentinel Technologies 1990 - 1993
Skills
Portfolio Management, Business Managment, Program Management, Management, Vendor Management, Change Management, Governance, Strategic Planning, IT Strategy, Enterprise Software, Process Improvement, Forecasting, Project Portfolio..., Leadership, Risk Management, Managerial Finance, Integration, Project Management, Six Sigma, Networking, Sales, Business Analysis, Service Delivery, Strategy, Business Process..., Management Consulting, Business Intelligence, CRM
Education
North Central College 1992 — 1994
BS, Management Information Systems
Naperville North High School
Naperville North High School
Naperville North High School
Naperville North High School
Bank of America October 2014 - Present
Hall's Chophouse August 2014 - Present
Pizzeria Bombola June 2013 - August 2014
It's a Bling Thing June 2013 - July 2014
North Central College September 2010 - June 2014
Einstein Noah Restaurant Group, Inc. November 2011 - June 2013
Cheeseburger Restaurants (Cheeseburger In Paradise) December 2009 - September 2011
Lutheran Church Charities June 2011 - August 2011
Avon Beauty Center December 2009 - January 2011
Skills
Microsoft Word, Customer Service, Time Management, Teamwork, Public Speaking, PowerPoint, Microsoft Office, Microsoft Excel, Facebook, Social Media, Research, Social Networking, Spanish
Education
North Central College 2010 — 2014
Bachelor of Arts (B.A.), Spanish and International Business, with Honors
Universidad Pablo de Olavide 2013 — 2013
Anthem August 2015 - Present
Anthem, Inc. February 2014 - August 2015
Amerigroup Corporation June 2007 - March 2009
Bank of America January 1994 - March 1999
Skills
Customer Service, Process Improvement, Healthcare, Strategic Planning, Leadership, Team Building, Microsoft Excel, Healthcare Information..., HIPAA, Training
Education
North Greenville University
Old Dominion University
Music
U.S. Bank August 2014 - Present
US Bank May 2011 - July 2014
Quality Inn & Suites January 2011 - May 2011
Bank of America August 2010 - May 2011
Litchfield Junior Panthers Football July 2010 - October 2010
North Central College September 2009 - June 2010
North Central College February 2007 - June 2010
Schutt Sports June 2008 - September 2008
Skills
Time Management, Human Resources, Data Entry, Microsoft Excel, PowerPoint, Microsoft Word, Sales, Customer Service, Credit, Consumer Lending, Banking, Loans, Deposits, Cross Selling, Credit Analysis, Microsoft Office, Event Planning, Outlook, Finance, Leadership, Small Business Lending
Education
North Central College 2005 — 2010
B.A., Mathematics, Finance, Business Administration
Litchfield High School 2001 — 2005
High School, Regular/General High School/Secondary Diploma Program
Robert Half Legal September 2013 - April 2014
Weslend Mortgage/Lenox Home Loans April 2013 - September 2013
North American Lending, an NTFN Company January 2013 - April 2013
Robertson & Anschutz May 2012 - January 2013
Caliber Funding October 2010 - May 2012
Bank of America February 2006 - October 2010
Skills
Mortgage Lending, Mortgage Banking, Residential Mortgages, Loans, Credit Analysis, Credit, FHA, Underwriting, Loss Mitigation, Banking, Real Estate Economics, Financial Risk, Mortgage Underwriting, Refinance, USDA
Education
North Lake College 2007 — 2010
Business Administration and Management, General
Tccc
Texas Tech University
University of Oklahoma
YPO - Young Presidents' Organization June 2014 - Present
Bank of America October 2013 - June 2014
Bank of America October 2011 - October 2013
Skills
Management, Leadership, Banking, Customer Service, Team Building, Risk Management, Strategic Planning, Loans, Coaching, Training, Mortgage Lending, Credit, Relationship Management, Business Strategy, Change Management, C++, Object Oriented Design
Education
Oregon State University 2015 — 2017
Computer Science
University of North Texas 2009 — 2011
BS, Criminal Justice
North Central Texas College 2007 — 2008
Associate's Degree, Criminal Justice
Safeguard Properties June 2014 - Present
The Lending Partners June 2012 - November 2013
The Lending Partners April 2012 - November 2013
Bank of America October 2008 - June 2012
Karen Richards Group October 2007 - April 2011
KAREN RICHARDS GROUP October 2007 - April 2011
FRANKLIN AMERICAN MORTGAGE July 2006 - October 2007
FIRST HORIZON HOME LOAN CORPORATION April 1998 - March 2006
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Teamwork, Retail
Education
North Lamar, ISD – Paris Texas
High Schold Graduate
North Central Texas College
Aon December 2007 - Present
Bank of America August 2004 - August 2006
Telecare Corporation June 2002 - May 2003
Skills
Office 2010; Word,..., Account Reconciliation, Invoicing, Accounts Receivable, Training, Employee Benefits, Accounting, Insurance, Payments, Health Insurance, Editing
Education
North Central College
University of Baltimore
Tarkett June 2014 - Present
Bank of America March 2007 - October 2013
MM Acceptance Corporation 2004 - 2007
Aaron's, Inc 1991 - 2004
Skills
Accounting, Financial Risk, Underwriting, Sales Management, Account Management, Collections, Retail Marketing, Mortgage Banking, Retail Buying, Tax Preparation, Cash Management, Member of Toastmasters, Mortgage Lending, Credit Analysis, Consumer Lending, Loan Origination, Loans, Credit, Credit Risk, Banking
Education
North Central State College
Associate's degree, Accounting
Champions Real Estate Services September 2015 - Present
Mortgage Lending Group LLC July 2015 - Present
SMS - Superior Maintenance Solutions May 2014 - August 2015
Security National Mortgage November 2013 - January 2014
TriStar Finance, Inc April 2013 - November 2013
Scotsman Guide Media January 2013 - March 2013
Bank of America February 2012 - January 2013
Bank of America February 2012 - January 2013
UDR June 2011 - February 2012
Premier Lending Group June 2008 - August 2011
Skills
Negotiation, Editing, Team Building, Accounting, Social Media, Event Planning, Sales, Business Development, Residential Mortgages, Loans, Investment Properties, Mortgage Lending, FHA, Loan Origination, Real Estate, Refinance, First Time Home Buyers, USDA, Foreclosures, Underwriting, REO, Short Sales, Loan Servicing, Finance, Referrals, Residential Homes, Investments, Credit, Commercial Lending, Commercial Mortgages, Commercial Real Estate, Mortgage Banking, Construction Loans
Education
Idaho State University 1994 — 1999
Bachelor of Business Administration (B.B.A.), Finance & Human Resource Management, 3.65
North Idaho College 1990 — 1993
Associate of Science (A.S.), Computer Science
University of Idaho 1988 — 1990
Associate of Arts and Sciences (A.A.S.), Computer Science
NYSE Euronext July 2013 - January 2014
Collabera December 2011 - August 2012
Bank of America July 2010 - April 2011
Deutsche Bank April 2009 - July 2010
Merrill Lynch 1999 - 2008
Skills
Vendor Management, Disaster Recovery, Veritas Cluster Server, Business Analysis, Solaris, Unix, IT Management, Program Management, Business Continuity, Solution Architecture, Project Management, Cluster, IT Strategy, IT Service Management, ITIL, Infrastructure, Servers, PMO, Data Center, IT Operations, Project Delivery, Information Technology
Education
North Dakota State University 1991 — 1996
Math and Science
North Dakota State University 1990 — 1996
itil, Science and Math
BestMark February 2013 - Present
Main Street Booksellers January 2008 - Present
Bank of America August 2006 - January 2008
Yellow Book USA May 2000 - March 2003
Skills
Direct Sales, Banking, Customer Service, Sociology, Publishing, Anthropology, Advertising Sales, Real Estate, Loans, Social Sciences, Commercial Real Estate, Non-profits, Fundraising, Writing, Grant Writing, Public Speaking, Underwriting, Higher Education, Community Outreach, Video Editing, Books, Business, Negotiation, Social Networking, SPSS, Real Estate Development, Research, Grassroots Fundraising, Preparedness, History, Nonprofits, Management, Entrepreneurship, Advertising
Education
North Dakota State University 2009 — 2012
Bachelor of Science (B.S.), Sociology
MSCTC Fergus Falls, Minnesota
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Norman County East 1992 — 1995
Colleen Bowler, CFP ®, Strategic Wealth Partners January 2015 - Present
PlainsCapital Bank May 2014 - July 2014
AutoZone July 2013 - May 2014
Bank of America December 2009 - July 2012
Fiesta Mart, Inc. September 2007 - February 2010
Skills
Cash-handling, Customer-facing, Bilingual-English/Spanis..., Sales, Teamwork, Historian for..., Banking, Finance, Time Management, Customer Service
Education
The University of Texas at Dallas - School of Management 2012 — 2015
Bachelor of Science (BS), Finance
North Lake College 2009 — 2012
Associate of Science (AS), General Studies
NURAY Digital October 2014 - Present
Verizon Wireless February 2013 - October 2014
StoneWright September 2011 - February 2013
Wells Fargo January 2009 - September 2011
Wachovia January 2009 - December 2009
Wachovia Bank September 2002 - January 2009
First Union 2000 - 2002
Bank of America 1999 - 2000
First Union 1994 - 1999
Daily Directions 1991 - 1993
Skills
Customer Experience, Product Management, Incident Management, Process Engineering, Risk Management, Program Management, Customer Relations, Business Strategy, Banking, Strategic Planning, Process Improvement, Business Continuity, Business Process, Relationship Management, Retail Banking, Customer Service, Mergers & Acquisitions, Call Centers, Leadership, Vendor Management, Customer Satisfaction, Team Leadership, Change Management, Business Process..., CRM, Mentoring, Strategy, Management, Integration, Enterprise Software, E-commerce, Financial Services, Sales, Business Analysis, Executive Management, Cross-functional Team..., Analytics, Outsourcing, Start-ups, Marketing, Management Consulting, Team Building, Business Planning, Analysis, Consulting
Education
Winthrop University 1988 — 1991
BS, Accounting
North Greenville University 1987 — 1988
Wells Fargo May 1997 - Present
Bank of America January 1980 - May 1996
Skills
Loans, Banking, Credit, Commercial Lending, Mortgage Lending, Commercial Banking, Credit Analysis, Portfolio Management, Mortgage Banking, Risk Management, Consumer Lending, Financial Services
Education
North Dakota State University
University of Phoenix
Bank of America 2003 - Present
U. S. Bancorp 1977 - 1992
Education
North Dakota State University 1973 — 1977
Texas Woman's University Case ManagerFamily Leadership & Empowerment NetworkJuly 2014 - Present
The National Society of Collegiate Scholars 2012 - 2014
Bank of America July 1998 - August 2000
Skills
Retail Banking, Credit, Loans, Commercial Banking, Credit Analysis, Credit Risk, Mortgage Lending, Consumer Lending, Branch Banking, Portfolio Management, Risk Management
Education
Texas Woman's University 2012 — 2016
Bachelor's Degree, Government and Legal Studies & Politics, 3.504
North Lake College 2010 — 2012
Associate's Degree, Arts Degree, 3.8
Richland Community College 2002 — 2004
Skyline Career Development Center 1990 — 1994
High School, Fashion Merchandising, With honors
Bank of America June 2011 - Present
Ace Capital Group March 2008 - June 2011
New Century Mortgage Corporation 1999 - 2006
Skills
Mortgage Lending, Loans, Mortgage Banking, Sales Management, New Business Development, Account Management, Credit, Underwriting, Sales, Negotiation, Business Development, Team Building, Real Estate, CRM, Small Business Lending, Finance, Small Business, Selling
Education
North Dakota State University 1968 — 1973
Bachelor of Science (B.S.), Business/Economics
TD Ameritrade August 2014 - Present
Bank of America Merrill Lynch September 2013 - April 2014
Bank of America Merrill Lynch November 2012 - September 2013
Bank of America November 2009 - November 2012
Bank of America March 2007 - November 2009
Bank of America February 2004 - March 2007
Skills
Process Improvement, Business Process..., Program Management, Six Sigma, Change Management, Banking, Vendor Management, Strategy, Strategic Planning, Business Process, Analysis, Transition Management, Cross-functional Team..., Operations Management, Management, Risk Management, Customer Service, Metrics, Functional Management, Capacity Management, Problem Solving, Process Engineering, Business Transformation, Excel, PowerPoint, Process Management, Strategy Development, Business Strategy, DMAIC, Green Belt, Black Belt, Agile Methodologies, DevOps
Education
North Central College 1996 — 2011
MBA, Management and Finance
North Central College 1997 — 2000
BA, History, Political Science
Project Leadership Services May 2014 - Present
Blue Ox MPLS April 2013 - Present
Wells Fargo 2009 - 2013
Bank of America June 2005 - September 2008
Bank of America April 2003 - June 2005
Bank of America September 1996 - April 2002
Skills
Project Management, Business Analysis, Office Management, Bookkeeping, Process Flow..., Business Requirements, Banking, Management, Leadership, Six Sigma, Testing, Loans, Mortgage Lending, QuickBooks, Organizational..., Call Centers
Education
University of Minnesota-Twin Cities 1998 — 2002
Bachelor of Arts, Sociology
North Hennepin Community College 1996 — 2000
Associate of Arts (A.A.)
Credit Suisse January 2009 - Present
Credit Suisse April 2007 - January 2009
Bank of America 2001 - 2007
Education
North Central College 1997 — 2001
B.S., Finance
North Central
Daniel Oliver Insurance Agency, Inc August 2008 - Present
Bank of America 2007 - 2007
Decision One Mortgage-HSBC Mortgage Services 2004 - 2007
Decision One Mortgage 2004 - 2007
Decision One Mortgage/HSBC 2004 - 2007
North American Mortgage Company 1995 - 2004
Skills
Mortgage Lending, Credit, Call Center, Loans, Banking, Customer Service, Outlook, Process Improvement, Retail, Team Building, Coaching, Finance, Team Leadership, Customer Satisfaction, Mortgage Banking
Education
North Hennepin Community College
Bank of America Merrill Lynch January 2000 - Present
Bank of America December 1984 - November 1999
Skills
Treasury Services, Treasury Management, Product Management, Banking, Relationship Management, Financial Analysis, Payments, Financial Risk, Commercial Lending, Financial Services, Payment Systems, Strategy, Commercial Banking, Credit Cards, Credit, Loans, Electronic Payments
Education
North Central College
BA, Economics & Business Admin., Psychology
University of Houston
MBA, Finance
Walgreens June 2015 - Present
Apex Systems April 2014 - June 2015
Signature Consultants August 2013 - April 2014
Bank of America January 2007 - July 2012
Bank of America January 2006 - January 2007
Skills
Project Management, Communication Skills, BRD Development, FMEA, Control Room, DTS, Operational Risk..., Financial Reporting, Metrics Reporting, MS Project, Clarity, Visio, Quality Center, Microsoft Excel, PowerPoint, SharePoint, Defect Identification, Defect Tracking, Defect Elimination, Banking, Program Management, Business Analysis, Microsoft Project, Sales, Process Improvement
Education
North Central College 1993 — 1999
English Language and Literature/Letters
GE Capital August 2012 - Present
Bank of America January 2009 - August 2012
Merrill Lynch January 2006 - January 2009
Transamerica January 2004 - December 2005
Transamerica July 2001 - January 2004
Arthur J. Gallagher March 2001 - June 2001
Transamerica October 1995 - March 2001
Skills
Commercial Lending
Education
North Central College 1992 — 1995
BS, Accounting
Special Servicing - Wingspan Portfolio Advisors May 2011 - May 2012
Bank of America April 2010 - May 2011
Hole-in-the-Wall 2003 - 2009
First Horizon Home Loans, fka Sunbelt (wholly owned subsidiary of First Tennessee Bank) 1993 - 2003
Lomas Mortgage USA February 1987 - May 1992
Skills
Portfolio Management, Team Building, Vendor Relations, REO, Short Sales, Loss Mitigation, Collections, Title Insurance, Escrow, Compliance, Executive Reporting, Data Mining, Default Servicing, Start-up Environment, Procedure Development, Collaborative Leadership, Customer Retention, Special Servicing, Hands-on Training, Critical Thinking, Computer Proficiency
Education
Nimitz High School Irving, TX 1979 — 1983
Music, Business, Science and Physical Fitness
North Lake College
Basics for Associate Degree
First Horizon Home Loans (fka Sunbelt National Mortgage)
Bank of America April 2014 - Present
RBS Asset Finance 2005 - April 2014
Skills
Credit Analysis, Asset Based Lending, Credit, Banking, Commercial Lending, Management, Portfolio Management, Asset Management, Business Development, Loans, Commercial Banking, Finance, Underwriting, Capital Markets, Structured Finance
Education
North Central College
B.A, Marketing
Bank of America Health Care FinderValueOptions Federal DivisionOctober 2002 - Present
Skills
Provider Relations, Healthcare, Behavioral Health, HIPAA, Health Insurance, Healthcare Management, Case Managment, Medicaid, Managed Care, Case Management, Mental Health, Medicare, Customer Service, Public Speaking, Teaching
Education
Nova Southeastern University 2010 — 2012
Bachelor's degree, Psychology
State University of New York College at Potsdam 1983 — 1987
Psychology
North Country Community College 1981 — 1983
Associate of Arts (A.A.), Social Sciences
Mount Assumption Institute 1976 — 1980
High School
Bank Of America September 2012 - November 2013
Bank of America May 2010 - August 2012
Popular Tech - IT Consulting May 2005 - April 2010
Skills
Business Analysis, Data Analysis, Strategy, Quality Assurance, SQL, SAS programming, DB2, SDLC, Requirements Gathering, Data Warehousing, Requirements Analysis, Software Project...
Education
North Dakota State University 2002 — 2004
Master of Science (M.S.), Industrial Engineering & Management
D.Y.Patil College of Engineering, University of Pune 1996 — 2000
Bachelor of Engineering (B.E.), Mechanical Engineering
Air Medical Group Holdings December 2014 - Present
Dillard's July 2014 - September 2014
AutoNation (Accountemps) July 2014 - August 2014
Bank of America April 2012 - December 2013
Green Tree Credit Solutions October 2011 - March 2012
CoreLogic March 2010 - June 2011
Capital One Bank March 2008 - January 2010
CitiMortgage October 2003 - December 2007
CitiGroup July 1996 - October 2003
Skills
Payroll Processing, Kronos, Workday, MS Excel Pivot Tables, Vlookup, Microsoft Excel, Oracle Database, SharePoint, Payment Systems, Accounting, Management, Underwriting, Accounts Payable, Credit Risk, Lines Of Credit, Compliance, Fraud Detection, Mortgage Underwriting, Team Building, Credit, Leadership, Loan Origination, Mortgage Lending, Small Business, Quality Auditing, Microsoft Word
Education
North Lake College 2013 — 2016
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General, 3.50
North Lake College
Certificate of Management, 3.52
Bank of America July 2010 - Present
PPM America September 2005 - June 2010
Mercer June 2002 - September 2005
Skills
Administrative..., Teamwork, Event Planning, Microsoft Office, Team Leadership, Time Management, Software Documentation, Travel Management, Confidentiality, Adobe Acrobat, High Availability, Organizing, Outlook, Administrative Support, Safety Officer, Project Management, Internal Communications, Management routines, Organization &..., Process Improvement, Customer Service, Business Analysis, Business Continuity, Management
Education
North Central College
Homeward Residential Client Select January 2014 - Present
Cole Taylor Mortgage 2012 - 2013
Consultant/Recruiter July 2011 - June 2012
Mortgage Services III, LLC January 2008 - June 2011
Bank of America 2001 - 2008
MidAmerica Bank 1992 - 1998
Skills
Merchant Services, Executive Management, Series 63, Outside Sales, Access, Residential Mortgages, Underwriting, Mortgage Lending, Loans, Sales, FHA, Loan Origination, Mortgage Banking, Sales Management, Credit, Cold Calling, Wholesale Banking, Refinance, Banking, USDA, VA loans, Leadership, FHA financing, Mortgage Underwriting, Government Loans, Certified Mortgage..., Construction Loans, Reverse Mortgages, VA Loans, FHA Financing
Education
North Central College
BA, Marketing & Communications
Bank of America March 2012 - Present
Bank of America March 2012 - August 2014
Bank of America 2011 - March 2012
Citi September 2010 - June 2011
Skills
Information Security, SDLC, Business Analysis, Vendor Management, Enterprise Architecture, PMO, IT Management, IT Strategy, PMP, SharePoint, Risk Management, Disaster Recovery, Project Portfolio..., IT Operations, Integration, Business Process, Business Process..., IT Service Management, Requirements Analysis, Security, Change Management, Team Leadership, Project Management, Requirements Gathering, Business Requirements, Leadership, Business Continuity, Governance, Information Technology, Service Delivery, Incident Management, Infrastructure, Team Building, Agile Project Management, Information Security..., IT Audit, Process Improvement, Software Project...
Education
North Lake College
Bank of America 2005 - Present
American Home Mortgage 2002 - 2005
Education
North Dakota State University
Bachelor of Arts (BA), Math
John Wiley and Sons October 2014 - Present
John Wiley and Sons January 2013 - October 2014
Bank of America June 2009 - December 2012
Bank of America June 2008 - June 2009
Skills
Banking, Credit, Loans, Mortgage Lending, Credit Analysis, Commercial Banking, Credit Risk, Portfolio Management, Mortgage Banking, Risk Management, Loan Origination, Commercial Lending, Financial Analysis, Financial Risk, Refinance, Small Business Lending, Financial Modeling, Finance, Forecasting, Financial Reporting, Analysis
Education
North Central College 2004 — 2008
Bachelor's degree, Finance and Economics
JPMorgan Chase April 2010 - Present
Bank of America February 2010 - April 2010
Hertz August 2009 - February 2010
EMJ Corporation April 2007 - March 2009
Walgreens May 2005 - February 2007
Skills
Management, Loans, Mortgage Lending, Time Management, Customer Service, Sales, CRM, Analysis, Budgets, Data Entry, Loan Servicing, Accounting, Underwriting, Invoicing, Business Planning, FHA, Portfolio Management, Insurance, Teamwork, Auditing
Education
North Lake College 2007 — 2008
Construction Management
JARVIS CHRISTIAN COLLEGE 2001 — 2005
B.S, HISTORY
Wells Fargo Home Mortgage June 2011 - Present
Wells Fargo Home Mortgage July 2011 - January 2013
Bank of America July 2010 - February 2011
Skills
Loan Audits, Knowledge of Bankruptcy..., Knowledge of legal..., Proficient in Microsoft..., Experience with..., Analytical analysis and..., Ability to multi-task..., Demonstrated..., Analysis, Quality Assurance, Risk Management, Software Documentation, Banking, Credit, Customer Service, Leadership, Loan Servicing, Loans, Management, Microsoft Office, Mortgage Banking, Mortgage Lending, Process Improvement, Team Building, Training
Education
North Central Texas College
Business, Management, Marketing, and Related Support Services
Merrill Lynch July 2011 - Present
Bank of America July 2007 - June 2011
Xerox May 1999 - December 2001
Skills
Investments, Series 7, Retirement Planning, Financial Advisory, Financial Planning, Securities, Cash Management, Mortgage, Wealth Management, Annuities, Insurance, Mortgage Lending, Loans, Residential Mortgages, Long Term Care, Refinance, Investment Properties, Commercial Lending, Banking, Equities, Options, Investment Strategies, Financial Analysis, Estate Planning, Series 66, Higher Education
Education
North Lake College 2005 — 2006
Certificate, Mortgage Banking
The University of Texas at Arlington - College of Business 1994 — 1998
International Business / Spanish, International Business, Spanish
Caliber Home Loans June 2013 - Present
US Bank May 2009 - May 2013
Bank of America July 2007 - May 2009
Skills
Credit, Mortgage Lending, Loan Origination, Construction Loans, Loans, Consumer Lending, Mortgage Banking
Education
North Dakota State University 1985 — 2001
Bachelor of Science (BS)
Bank of America February 2013 - June 2013
Wells Fargo Home Mortgage February 2012 - January 2013
Gaylord Entertainment January 2005 - January 2012
Skills
Customer Service, Microsoft Excel, Microsoft Office, PowerPoint
Education
The University of Texas at Dallas 2008 — 2010
Bachelor of Arts, Business Management
North Central Texas College
Associate of Arts
Bank of America August 2007 - Present
American Home Mortgage June 2002 - November 2005
Education
North Dakota State University
Bachelor of Arts (BA), Mathematics
Bank of America December 2011 - Present
Bank of America March 2010 - Present
Bank of America Loans Servicing March 2010 - Present
Confidentiality March 2010 - Present
Banko of America March 2010 - December 2011
MHA Project February 2011 - May 2011
Bill Matrix March 2009 - May 2009
Medical Center of Lewisville October 2007 - December 2008
Lori’s Hospital Gift Shops May 2007 - October 2007
Education
ITT Technical Institute
Information Systems Security
North Central Texas College
Nursing
Wells Fargo September 2012 - February 2013
The CONTI Organization September 2009 - March 2012
Comerica Bank December 2006 - April 2009
JPMorgan Chase March 1999 - December 2006
Bank of America August 1993 - March 1999
Education
North Lake College 1989 — 1990
Harlingen High School 1986 — 1989
Diploma, Architecture & Accounting
UPS May 2013 - Present
Lincoln Financial Advisors September 2011 - May 2013
Bank of America January 2011 - September 2011
North Lake College October 2008 - September 2010
Skills
Goal Setting, Bilingual, Close Attention to..., 10 Key, Type 35 words per minute, Strong Customer Service, Microsoft Office, Multitasking, Exceptionally well..., Multi Tasking, Customer Service, Data Entry, Teamwork, Outlook, Microsoft Word, Telephone Skills, Access, Spreadsheets, Auditing, Filing, Microsoft Excel, PowerPoint, Financial Accounting, Spanish
Education
The University of Texas at Dallas 2010 — 2013
Finance and Accounting
North Lake College 2008 — 2010
Associate of Science (AS), Concentration in Business Administration
Bank of America 2015 - Present
Wells Fargo bank 2011 - 2015
Education
North Hennepin Community College
Conifer Health Solutions October 2014 - Present
AIM Your Way, LLC April 2014 - September 2014
Bank of America July 2011 - April 2014
American Pacific Resources July 2009 - July 2011
Landry's Restaurants October 2003 - July 2009
Skills
Broker Validation, Arm's Length Review, Data Entry, Cash Handeling, Customer Service, Multi Tasking, Organization, Microsoft Office, Research, Risk Assessment, Typing
Education
North Central Texas College 2004 — 2006
Associates of Arts
Flower Mound High School 2000 — 2004
High School Diploma
Nationstar Mortgage July 2013 - Present
Bank of America September 2004 - January 2013
First Choice Lenders July 1999 - August 2004
Skills
California Mortgage..., Texas Mortgage License, Washington Mortgage..., New Jersey Mortgage..., Louisiana Mortgage..., Pennsylvania Mortgage..., Kentucky Mortgage...
Education
North Lake College 1992 — 1994
Bank of America 2012 - 2013
JPMorgan Chase August 2010 - March 2011
Skills
Customer Service, Customer Satisfaction, Customer Experience, Teamwork, Team Building, Microsoft Office, Microsoft Excel, Microsoft Word, Mortgage Banking, Accounts Receivable, Outstanding..., Social Media
Education
North Lake College 2010 — 2011
Business/Commerce, General
Tarrant County College 2007 — 2009
Art/Art Studies, General
Bank of America July 2012 - Present
Wells Fargo September 2011 - July 2012
Education
North Greenville University 1987 — 1989
University of North Carolina at Charlotte
Bachelor of Science
Marketplace Home Mortgage September 2012 - Present
US Bank Home Mortgage September 2009 - September 2012
Bank of America February 2008 - September 2009
Education
North Dakota State University 1996 — 2000
Bachelor's degree, Mass Communication/Media Studies
OneWest Bank July 2015 - Present
Assurant Solutions March 2015 - June 2015
Fidelity Investments December 2014 - March 2015
JPMorgan Chase January 2012 - October 2014
Bank of America September 2008 - January 2012
Litton Financial Services December 2007 - September 2008
EMC Mortgage Corp. December 2005 - October 2007
City of Fort Worth March 2004 - December 2005
American General Finance November 2003 - March 2004
Skills
Litigation Support, Mortgage Lending, Microsoft Office, Mortgage Banking, Customer Service, Foreclosures, Mortgage Servicing, Document Review, Bilingual, Bankruptcy, Financial Risk, Lines Of Credit, Credit Risk, Legal Research, Management, Home Equity Loans, Research, Loss Mitigation, Notary Public, Mortgage Underwriting, Collections, Government Loans, VA loans, Analysis, Paralegals, Loan Servicing, Settlement Agreements, Loan Origination, Residential Mortgages, Project Management, Default, Endorsements, Consumer Lending, Investor Relations, Investor Reporting, Investor Liaison, Powers of Attorney, Legal Documents, Legal Assistance, Legal Issues, Legal Compliance, Security Policy, Financial Analysis, Data Analytics, Risk Management, Risk Assessment, Credit Management, Originations, Litigation, Business Litigation
Education
North Lake College 2006 — 2008
Mortgage Banking, Business Management, Finance Banking
Tarrant County College 2000 — 2003
Computer Science